How many problems does the 2013 FORD Mustang have?

The 2013 FORD Mustang currently has 269 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 FORD Mustang?

The most common problems reported for the 2013 FORD Mustang are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 FORD Mustang problem data come from?

All problem and complaint data for the 2013 FORD Mustang comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2013 FORD Mustang Problems

AIR BAGS

140 complaints

The contact owned a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, another driver failed to yield while entering the roadway, abruptly cutting in front of the contact's vehicle. As a result, the contact was unable to stop in time and collided with the rear driver's side passenger door of the other vehicle. The driver's side air bag did deploy but failed to inflate, which the contact related to the injuries he sustained as a result of the accident. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact did not immediately seek medical attention but later transported himself to an area hospital and was treated for a concussion, neck pain, and back pain. The manufacturer was not notified of the failure. The failure mileage was 113,000.

Aug 26, 2025

Crash: 1

Injuries: 1

The contact owns a 2013 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags). The vehicle was taken to the dealer, and the dealer declined to perform the recall repairs. The contact was informed that, because of the installation of an aftermarket steering wheel, the recall repairs could not be performed. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Aug 06, 2025

2014 FORD MUSTANG, FORD FAILED TO REIMBURSE US ON PURCHASING OUR OWN FRONT AIR BAG IN ORDER TO REPLACE THEIR FAULTY FACTORY ONE. DID NOT HONOR FAULTY AIRBAG RECALL.

Oct 16, 2019

CAR HAS HAD THE AIRBAG LIGHT ON AND OFF. SINCE IT ALREADY HAD RECALL FOR IT AIRBAGS, IT SEEMS LIKE A FAULTY AIRBAG SYSTEM PROBLEM CONTINUES. LIGHT USUALLY COMES ON WHEN BEEN DRIVING FOR SEVERAL MILES AND STAYES ON. ONCE I TUNR THE IGNITION OFF, IT RESETS IT AND TURNING THE IGNITION ON AGAIN, THE LIGHT IS GONE, BUT WILL COME BACK AFTER DRIVING SEVERAL MILES BUT NOT ALWAYS.

Oct 01, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BETHLEHEM FORD (2135 W UNION BLVD, BETHLEHEM, PA 18018) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 05, 2019

+ 135 more complaints for this component

POWER TRAIN

33 complaints

The contact owns a 2013 Ford Mustang. The contact stated that while driving at high speeds, the vehicle downshifted unintendedly. The transmission warning light, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission control module (TCM) and the lead frame control module were defective. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 57,000.

Oct 11, 2023

The 2013 Mustang (with 67,071 miles) transmission (6R80) downshifted to 1st gear at highway speeds exactly like the F-150 recall and would also shift out of gear. It could have been catastrophic, but was able to keep control of the vehicle. Was able to get the car home and only drove it to the dealership after this incident. The dash showed the airbag light, no mileage and the wrench similar to the F 150 issue, which pictures are available. Teh vehicle would also sporadically act as if it was in neutral. The vehicle was taken to a Ford dealership and the transmission diagnosis showed codes P0722, P0731. The repair was extremely expensive and should be recalled similar to the F-150 faulty transmission. For reference: https://www.motorsafety.org/ford-recalls-more-than-one-million-f-150-trucks-for-transmission-issues/

Aug 10, 2023

Goes into neutral at times ,acceleration from a stop going thru a intersection and then into neutral almost have to stop in traffic to get it to go has done it 4-5 times not consistent other then that shifts normally but very inconsistent and dangerous car has 79k miles on it.

Apr 02, 2023

Vehicle suddenly downshifted on it's own from highway speed and set several malfunction indicator lamps, nearly caused a highway speed collision. Checked codes afterwards and P1500 Vehicle Speed Sensor malfunction code was present, this is a known issue with this type and make of vehicle but this vehicle has somehow been omitted from a safety recall.

Sep 12, 2022

The contact owns a 2013 Ford Mustang. The contact stated that twice while driving 70 MPH, the vehicle began to jerk as the vehicle independently downshifted without warning. After each failure, the contact was unable to accelerate above 35 MPH. The contact took the vehicle to an independent mechanic where the battery and other engine parts were replaced; however, three days later, the failure recurred. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 12V190000 (Power Train, Exterior Lighting). The contact had the vehicle towed to the dealer where she was informed that the VIN was not under recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 112,000.

Jun 16, 2022

+ 28 more complaints for this component

UNKNOWN OR OTHER

8 complaints

The failed Transmission Lead Frame is causing the car to shift to first gear unexpectedly which can lead to a crash

Sep 26, 2024

While driving my vehicle on the freeway at a speed of 60 miles an hour my vehicle seemed to downshift into first gear. This nearly caused me to crash. In addition, those driving behind me almost rear-ended me.

Oct 09, 2021

FOR 5 MONTHS OUR 2013 FORD MUSTANG HAS BEEN SHUTTING OFF IN TRAFFIC. THE CAR WAS TAKEN BACK TO THE DEALER FIVE TIMES AND NOT FIXED YET. THE MECHANIC PUT THE CAR ON THE COMPUTER AND ERROR CODE P2111 SHOWS UP, BUT WHEN TAKEN BACK TO DEALER THEY CLEARED THE CODE AND SAID NOTHING WAS WRONG.

Dec 08, 2017

UNDER MEDIUM TO HARD ACCELERATION EXHAUST FUMES ENTER THE CABIN, POSSIBLE EXHAUST DEFECT IN EXHAUST MANIFOLD, SMELLS LIKE RAW FUMES NOT PASSED THRU CATALYTIC CONVERTER. WIDOWS ARE CLOSED DURING ACCELERATION.USUALLY WHEN ACCELERATING ONTO HIGHWAY ETC. IT DOES THIS EVERY TIME I DRIVE IT. NOT AN OCCASIONAL THING ALWAYS.

Oct 13, 2017

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (SPIKES FORD LOCATED AT 805 E INTERSTATE HIGHWAY 2 MISSION ,TX 78572) WHO INFORMED HIM TO BRING THEM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

Jul 28, 2017

+ 3 more complaints for this component

ENGINE

7 complaints

The coolant reservoir on my vehicle has been replaced now 4 times with the first time being under 5000 on vehicle. The vehicle now has 96000. The same issue happens each time with a crack in the reservoir.

Apr 08, 2024

TICK IN ENGINE AT IDLE DUE TO MANUFACTURING DEFECT EFFECTS BEHAVIOR OF DRIVER AND STRANGERS TOWARD OPERATOR HEARING, RESALE VALUE GREATLY EFFECTED. POOR LUBRICATION TO #1 VALVE TRAIN. TSB 12-1-17 DESCRIBES A FIX THAT CAUSES GREATER HARM BY STARVING EXHAUST CAM JOURNALS OF OIL BY USING OIL PLUGS TO BLOCK OIL FLOW THRU HYDRAULIC CAM TO THE EXHAUST CAM VALVE JOURNALS ON CYLINDER 3 AND 4. EFFORTS TO SECURE REMEDY OR REASONABLE INFORMATION TO EFFECT REPAIRS FROM FORD RESULT IN MISLEADING DIRECTIVES, OVER CHARGES AND DENIED ACCESS TO UPPER MANAGEMENT TO SECURE REASONABLE DISCUSSION AND OR MEANINGFUL REMEDY. NOISE IS ALWAYS PRESENT AT IDLE AFTER WARMED UP. LOUD OFFENSIVE IRRITATING. CONTACTED SEVERAL FORD DEALERS AND FORD CUSTOMER SERVICE. FORD REFUSES TO GIVE ACCESS TO UPPER MANAGEMENT FOR RESOLUTION.

Sep 16, 2019

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND A WARNING INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS IN LIMP MODE. THE CONTACT HAD TO TURN OFF THE VEHICLE AND WAIT APPROXIMATELY TEN SECONDS BEFORE IT RESTARTED IN ORDER FOR IT TO FUNCTION PROPERLY. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Sep 13, 2017

TL* THE CONTACT OWNED A 2013 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE ROADWAY BEFORE IT ERUPTED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Aug 05, 2016

Fire: 1

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THROTTLE POSITION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Sep 09, 2015

+ 2 more complaints for this component

STEERING

6 complaints

When starting the vehicle when cold, power steering assist fault appears on the gauge cluster. There is no power steering at this point. Once the vehicle is warmed up, and the engine is turned off and restarted, the problem goes away. The problem has been reproduced by an independent service center. The service center inspected the steering components and found no obvious visible fault with the components.

Nov 02, 2023

LOSE ALL POWER STEERING JUST STARTED HAPPENING DURING COLD WEATHER DON'T KNOW IF THAT'S A COINCIDENCE OR NOT . USUALLY HAPPENS DURING PARKING LOT MANEUVER OR DURING A TURN. TURN CAR OF AND BACK ON GOES AWAY SOMETIMES (VERY ANNOYING) STEERING IS COMPLETE LOCKED UP VERY DANGEROUS.

Nov 04, 2020

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THERE WAS MINOR DAMAGE TO THE FRONT PASSENGER SIDE WHEEL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION AND THE MESSAGE "POWER STEERING SYSTEM MALFUNCTION" WAS DISPLAYED. APPROXIMATELY ONE WEEK LATER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED AT ALL. DOWLING FORD (1011 S. MAIN ST, CHESHIRE, CT) WAS INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBER: 25026398. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED AND WOULD ONLY OPERATE IN THE HIGH SETTING. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 88,000. *DT *TR

Dec 04, 2019

Crash: 1

WITHOUT WARNING MY ELECTRONIC POWER STEERING FAILED. THIS RESULTED IN THE STEERING SHAKING AND THEN LOCKING UP WHILE I WAS AT HIGHWAY SPEEDS. I THEN ONLY HAD MANUAL STEERING. WHEN I RESEARCHED THIS ONLINE, IT APPEARS TO BE A COMMON PROBLEM WITH MUSTANGS OF THESE YEARS AND ADJACENT YEARS.

Sep 28, 2019

MY MUSTANG HAS THE SAME EXACT SAME PROBLEM WITH THE STEERING AS THE FUSION AND TAURUS WHICH ARE CURRENTLY ON RECALL..... INTERMITTENT POWER STEERING LOSS DUE TO AN INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR...I WOULD LIKE THE NHTSA TO LOOK INTO INCLUDING THE 2013 MUSTANG IN THIS RECALL.. MY MUSTANG ONLY HAS 40,026 MILES

Aug 31, 2017

+ 1 more complaint for this component

VEHICLE SPEED CONTROL

6 complaints

SPEEDOMETER SHUT OFF WHILE DRIVING ON HIGHWAY. THEN THE TRANSMISSION DOWNSHIFTED AND CAR STARTED TO SWERVE AS THE TRANSMISSION RPM WENT INTO THE RED. I HAD TO HIT BRAKE TO GET CONTROL OF VEHICLE. THE CAR HAS UNDER 80,000 MILES. I SLOWED THE VEHICLE DOWN AND PULLED OVER TO THE SHOULDER. I SHUT THE VEHICLE OFF AND THEN CHECKED AROUND VEHICLE. I THEN GOT I. AND RESTARTED AND ALL GAUGES CAME BACK ON AND RESUMED CAUTIOUSLY TO MY DESTINATION AT A REDUCED HIGHWAY SPEED OF 45MPH RATHER THAN 65MOH. LUCKILY NO VEHICLE WAS BEHIND ME OR BESIDE ME WHEN THE VEHICLE SWERVED.

Jul 10, 2020

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SPUTTERED AND HESITATED. THE SERVICE VEHICLE SENSOR DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,000.

Apr 12, 2019

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO DAVID MCDAVID FORD FORT WORTH (300 W LOOP 820 S, FORT WORTH, TX 76108, (682) 200-1952) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO FILE COMPLAINT. THE FAILURE MILEAGE WAS 84,000.

Jan 18, 2019

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 10 MPH, THE VEHICLE WENT INTO LIMP MODE WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND LATER TOOK IT TO CAPITOL FORD LINCOLN OF WILMINGTON (4222 OLEANDER, WILMINGTON, NC 28403 910-378-3858) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Dec 05, 2017

ELECTRONIC THROTTLE BODY FAILURE CAUSED CAR TO GO INTO "LIMP HOME MODE" (5 MPH) WHILE DRIVING FORWARD AT NORMAL SPEED OF 45 MPH IN TRAFFIC ON A CITY STREET.

Oct 04, 2016

+ 1 more complaint for this component

STRUCTURE

6 complaints

HOOD PAINT CORROSION. LIKE A LARGE AMOUNT OF OTHER PEOPLE, MY HOOD PAINT IS BUBBLING WITH 87K MILES ON MY CAR. I MAINTAIN MY CAR VERY WELL AND IS IN VERY GOOD SHAPE. I CONTACTED FORD AND I WAS TOLD IT WOULD BE SUBMITTED TO THEIR CLAIMS DEPARTMENT AND I HAVE NO HEARD BACK. IT'S BEEN SERVAL MONTHS. FORD KNOWS ABOUT THE ISSUE BUT WON'T COVER THEIR MANUFACTURING MESS UP.

Jul 24, 2019

CLEAR COAT FINISH ON TRUNK PANEL BEGAN PEELING WHEN CAR 3 1/2 YEARS OLD. ALUMINUM HOOD CORROSION AT ALMOST 5 YEARS OLD PAINT IS BUBBLING AT THE FRONT EDGE OF ALUMINUM HOOD. APPARENTLY WHEN BEING PAINTED THE ALUMINUM HOOD WAS CONTAMINATED WITH STEEL PARTICLES WHICH FORD KNEW AT THE TIME OF MANUFACTURE WOULD CAUSE CORROSION AND PAINT PEELING BUT DID NOTHING TO TRY TO CORRECT THE METAL CONTAMINATION WHEN VEHICLES WERE PAINTED SO NOW AT 24,800 MILES THE HOOD IS CORRODING AND PAINT IS BUBBLING AND PEELING. I PAID ALOT OF MONEY FOR THIS CAR MUSTANG V6 PONY PACKAGE AND TO HAVE TO DEAL WITH HOOD CORROSION AND PEELING PAINT ON THIS CAR IS RIDICULOUS AND SHAMEFUL THAT FORD WILL NOT COVER THIS DAMAGE. I HAVE BOUGHT FORD VEHICLES MY WHOLE LIFE BUT I WILL NEVER EVER BUY A FORD VEHICLE AGAIN.

Jul 17, 2018

MAJOR CORROSION ISSUE ON ALL ALUMINUM HOODS 2004 TO 2015. MINE IS A 2013 AND IT LOOKS LIKE RUST UNDER THE PAINT BUT ITS CORROSION THAT FORD REFUSES TO COVER UNDER BUMPER TO BUMPER WARRANTEE.

May 15, 2018

I NOTICED RUST BUBBLES ON THE EDGE ON MY HOOD WHILE I WAS WAXING AND SEE THAT IT A ISSUE THAT FORD SHOULD BE FIXING. I ONLY HAVE 25000 MILES ON MY CAR.

Aug 14, 2016

TAKATA RECALL- I WAS DRIVING MY CAR ON THE FREEWAY ONE DAY AND AS I ACCELERATED ON THE GAS GOING OVER 60MPH MY HOOD BEGAN TO SHAKE. I HAVE NOT HAD ANY PRIOR PROBLEMS WITH MY CAR AND THIS STARTED DOING THIS OUT OF THE BLUE. I PULLED OVER TO MAKE SURE ALL THE SCREWS WERE INTACT AND MADE SURE EVERYTHING UNDERNEATH MY CAR WAS INTACT AS WELL. I DID NOT FIND ANY PROBLEMS. MY HOOD SHAKES ANYTIME I GO OVER 60MPH, AND THIS HAS BEEN HAPPENING FOR 4 MONTHS NOW. I TOOK MY CAR INTO A BODY SHOP AND THEY TEST DROVE AND WAS UNSURE OF THE ROOT CAUSE OF THE PROBLEM IS. HOOD SHAKES (VIBRATES) WHEN I DRIVE OVER 60MPH.

Jun 06, 2016

+ 1 more complaint for this component

FUEL/PROPULSION SYSTEM

6 complaints

MY 2013 FORD MUSTANG WOULD LOSE ENGINE POWER AT HIGHWAY SPEED. WOULD STILL RUN VERY ROUGH, CHUGGING AT ABOUT IDLE. AFTER A RE-START IT WOULD RUN FOR A SHORT TIME AND REPEAT THE EVENT. HAD THE THROTTLE BODY REPLACE WITH A NEW FORD ONE AND THE PROBLEM RETURNED TWO WEEKS LATER. THE "WRENCH" LIGHT WOULD COME ON AND I WOULD LOSE POWER. VERY DANGEROUS AT FREEWAY TRAVEL. FORD SAYS THEIR RECALL DOES NOT APPLY TO MUSTANGS.

Mar 27, 2019

VEHICLE LOST POWER WHILE DRIVING, ENGINE WRENCH LIGHT CAME ON, DRIVEABLE BUT ONLY IN "LIMP" MODE. AFTER RESTART, ENGINE APPEARED TO WORK FINE, HOWEVER, SAME ISSUE REOCCURRED SEVERAL MORE TIMES AND CONTINUES TO HAPPEN-SIMILAR TO OTHER FORD VEHICLE THROTTLE BODY RECALLS. MAJOR SAFETY ISSUE AS COMPLETE VEHICLE SHUTDOWN OCCURS WITHOUT WARNING. NO RECALL YET.

May 31, 2016

LIMP MODE ACTIVATION DUE TO THROTTLE BODY ACTUATOR STUCK OPEN SIGNAL/CODE.

Jul 31, 2015

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 20 MPH, THE FUEL TANK COLLAPSED TO THE GROUND. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET AND BOLTS THAT SECURED THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,700. MAILED OUT 01/13/15*LJ UPDATED 02/04/15*LJ UPDATED 6/10/2015*JS

Dec 02, 2014

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE CONTACT SMELLED FUEL EMERGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Sep 19, 2013

+ 1 more complaint for this component

POWER TRAIN,ENGINE

3 complaints

WHILE DRIVING AT HIGHWAY SPEED IT RANDOMLY SHIFTS INTO FIRST GEAR ALMOST CAUSING AND ACCIDENT/.

Mar 24, 2025

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHEN THE CONTACT SHIFTED INTO THIRD OR FOURTH GEAR, AN ABNORMAL NOISE WAS HEARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HODGES FORD (13452 GA-251, DARIEN, GA 31305, (866) 390-7709) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

May 08, 2018

INCREASING SPEED TO MERGE ONTO KELLOGG IN WICHITA, KANSAS WESTBOUND FROM OLIVER AND TRANSMISSION BEGAN TO JERK, THEN IN A VERY SHORT TIME SPAN, ABOUT 2-3 SECONDS, ENTIRE VEHICLE SHUT DOWN. DEALER DID SOME REPAIR WORK BUT THE CAR HAS HAD NUMEROUS ELECTRICAL INCIDENTS INCLUDING FAILING TO START, SHUTDOWNS, FAILURE OF PASS SIDE WINDOW TO GO ALL THE WAY DOWN, FAILURE OF CLIMATE CONTROL CAUSING FOGGED WINDOWS, SPEAKERS SHORTING OUT, TRUNK OPENING ON ITS OWN, AND SO FORTH. NUMEROUS, BUT STILL SMALL PERCENTAGE OF AUTOMATIC TRANSMISSION (6R80) ISSUES THAT SEEM TO MATCH MINE. NO ERROR CODES SUGGEST INTERMITTENT FAIL OF CONTACTS AT PASSTHRU CONNECTOR, POSSIBLY RELATED TO POORLY SEATED CONNECTOR INSERT. BARE WIRE WAS DISCOVERED IN PASS DOOR WHEN WINDOWS WAS SERVICED. VEHICLE SHOULD BE INVESTIGATED FOR THE TRANSMISSION FAILURE TO ISSUE TSB AS NEEDED TO CORRECT WAS WELL AS INVESTIGATION INTO WIRING HARNESS. NOTE - WE HAVE HAD 3 INCIDENTS WHERE THE PROBLEMS COULD HAVE CAUSED CRASH. *TR

Aug 22, 2014

ELECTRICAL SYSTEM

3 complaints

2013 Ford mustang stalls and completely shuts down losing all power. Recall was not issued for my vin [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Apr 03, 2023

The contact owns a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, the speedometer became inoperable. The instrument cluster warning indicator lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

Sep 15, 2021

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE WHILE ACTIVATED. IN ADDITION, THE ENTIRE INSTRUMENT PANEL BECAME INOPERATIVE. THE FAILURE OCCURRED FOR A FEW MOMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.

Feb 19, 2014

VEHICLE SPEED CONTROL,ENGINE

3 complaints

THE ELECTRONIC THROTLE BODY CONTROL HAS TO BE REPLACED BECAUSE THE ENGINE ACCELERATOR QUITS WORKING AND THE ENGINE RUNS AT IDLE BUT THERE IS NO ACCELERATION WHEN YOU STEP ON THE ACCELERATOR PEDAL. THIS HAS HAPPENED WHEN I STOP AT A SIGNAL OR STOP SIGN AND THEN ATTEMPT TO CONTINUE DRIVING, AND I HAVE BEEN STUCK IN THE MIDDLE OF THE INTERSECTION ON CITY STREETS. THIS HAS OCCURED ABOUT 4 OR 5 TIMES IN THE LAST MONTH.

Jun 27, 2018

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 70 MPH, THE ORANGE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STARTED TO LOSE ACCELERATION EVEN AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TURNED OFF, RESTARTED AFTER APPROXIMATELY THREE MINUTES, AND THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED TWO DAYS LATER. THE CONTACT MENTIONED THAT THE THROTTLE BODY WAS REPLACED IN JANUARY OF 2018 BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-14503496. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Apr 03, 2018

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND THE WRENCH ICON ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE REFUNDED IF THE FAILURE RESULTED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 49,700...UPDATED 01/04/17 *BF

Nov 28, 2016

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

Unexpected downshift to first while driving between 40 mph to 65 mph can lead to complete loss of cruise control, accompanied by a wrench symbol and an error code. Additionally, the speedometer fails to display a reading and may abruptly drop to first gear without any prior warning. signaling low fuel levels

Nov 23, 2024

I have a 2013 Ford Mustang V6 coupe with Automatic transmission. I purchased the car Certified Pre Owned through Ken Grody Ford in Carlsbad, CA with Less then ~11,000 miles on it in 2/2014. I have been complaining of a jerk/ knock at ~ 1-1.6 RPM’s when idling & driving in stop and go traffic/ off ramps/ on ramps and parking lots - it appears to come from the transmission area. Fast forward to complaining over the years during service intervals ~ 2x a year for for the works service - oil/ lube/ etc , dealer did a Transmission Control Module computer reset & advised to monitor for symptoms in 11/2020. As covid was present, the car wasn’t driven much during. However the knock/ jerk between 1-1.6 RPM’s has always been present, even returning after the TCM reset. Dealership was notified, and neglected to return calls or follow up. Fast forward to 9/15/2022, after 3-4 wks of calling and leaving voicemails to no avail from the dealership service department manager/ dealership. I set up an appointment for 9/15/2022. On 9/5 & night of 9/14/22, the car instrument cluster lighted up with all notifications, and dashes for the total mileage on the car, orange wrench light - indicating Ford Limp mode, and low fuel popup (car was just fuels 1 hr prior to driving from Costco for grocery) I left and drove up a hill when this occurred as I was going 40-45 miles per hour the speedometer dropped to 0 MPH & the car barely drove beyond 5-15 MPH. I pulled over at the nearest local street from The hill parked the car and powered off the engine. I had a OBDII Tool that indicates: Global OBD FORD. P0720(1 / 1) Output Shaft Speed Sensor Circuit. Severity 2 of 3. I finally heard back from dealer after calling & escalating between 9/15-9/19, once I got ahold of the customer relations managers assistant she said the service manager/ customer relations manager would call back by today 9/20/22. The service mgr states I am out of WTTY & need to cover cost of repair myself. TSB for trans. is attac

Sep 20, 2022

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

2013 Mustang V6, 6R80 Automatic Transmission. Lead frame is failing, I am getting code P0720. My vin falls outside of the recall, so I have to spend $850 to get lead frame fixed. Airbag light turns on, dashes through my odometer, and car stays stuck in 5th gear until I cycle key.

Nov 14, 2024

MY 2013 FORD MUSTANG FEELS AS IF IT DROPS INTO 1ST GEAR WHILE AT A SPEED OF 40 TO 60 MPH FEELS AS IF THE CAR BRAKES ON ITS OWN RPMS WILL GO UP BUT SPEEDOMETER WILL BE ON 0 MPH. I THINK THE F 150 IS HAVING A SIMILAR PROBLEM AND MY MUSTANG DOES HAVE THE V6 AUTOMATIC TRANSMISSION

Feb 13, 2019

UNKNOWN OR OTHER,ENGINE

2 complaints

My car shakes and after awhile of braking , it cuts off and when I get gas it doesn’t want to start.

Aug 16, 2023

My 2013 Ford mustang 2dr coupe is stalling losing power and engine is completely shutting down while I'm driving on the highway which could cause a fatal crash. The engine light and oil light comes on after this happens but the oil light eventually goes off. This recall is on several vehicles but not mine. The dealership has a week of waiting to take my car in. So in the meantime I have to put myself at risk and continue to drive my car. Something needs to change as to notifying use car owners of recalls.

Mar 26, 2023

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

The contact owns a 2013 Ford Mustang. The contact stated that while driving 50 MPH, the transmission downshifted, and the RPM was elevated. The vehicle then shifted into LIMP Mode and drove erratically. The contact stated that several unknown warning lights were illuminated. Additionally, the fuel gauge was indicating that the fuel tank was empty however, but there was fuel in the tank. The contact stated that the speedometer showed the vehicle at 0 MPH while the RPM was elevated. The vehicle was taken to the dealer; however, no failure was found. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.

Jun 06, 2023

I WAS DRIVING DOWN I-35 IN THE ARBUCKLE MOUNTAINS IN OKLAHOMA GOING 70MPH WHEN MY CAR SUDDENLY DISENGAGED THE CRUISE CONTROL AND DOWNSHIFTED TO FIRST GEAR. IT FELT LIKE THE BRAKES WERE BEING APPLIED FORCEFULLY AND THEN THE CAR RETURNED TO DRIVING NORMALLY. THIS HAPPENED TWO MORE TIMES UNTIL I WAS ABLE TO PULL OFF ON THE SHOULDER AS I HAD ALMOST GOTTEN INTO AN ACCIDENT THE FIRST TIME IT DID IT. DURING THIS TIME THE CAR WAS IN THE DRIVE SELECTOR AND WHEN THE PROBLEM WOULD HAPPEN THE CAR WOULD SHOW IT HAD ENTERED SPORT MODE AND THEN THE DOWNSHIFTING WOULD OCCUR. THIS WOULD HAPPEN WITHOUT WARNING AND SUDDENLY, WITHOUT ANY INPUT FROM ME. THIS TERRIFIED ME AS I WAS GOING AT SUCH A HIGH SPEED AND IT WAS SPRINKLING OUT AND A CAR WAS FOLLOWING CLOSELY BEHIND ME. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT. WE HAD THE VEHICLE TOWED TO A NEARBY FORD DEALERSHIP TO BE LOOKED AT AND ARE AWAITING THE RESULTS. AS I RESEARCHED THE PROBLEM LATER THAT NIGHT I FOUND THAT MANY FORD 2011-2012 VEHICLES HAD BEEN RECALLED FOR THE EXACT SAME ISSUE. MINE IS A 2013 MODEL AND WAS NOT INCLUDED IN THE RECALL, THEREFORE I WAS UNAWARE OF ANY PROBLEMS WITH THE VEHICLE.

Dec 14, 2018

SUSPENSION

2 complaints

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE BALL JOINTS IN THE VEHICLE COLLAPSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,008.

Nov 28, 2016

Crash: 1

LAST SEPTEMBER 15TH 2016THURSDAY NIGHT I WAS DRIVING MY VEHICLE ON ROAD PR2 IN QUEBRADILLAS PUERTO RICO. AROUND 50MPH. SUDDENLY THE CAR COLLAPSE IN THE LEFT FRONT END. I TRY TO PULL THE VEHICLE TO THE RIGHT WITHOUT ANY RESPONSE, I TRY TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY DOWN AND NO BRAKE RESPONSE. I HAD NO CONTROL OF THE VEHICLE, FINALLY THE VEHICLE STOP WHEN TOUCH THE CENTER CONCRETE WALL IN THE CENTER OF THE ROAD. THE VEHICLE HAS SERIOUS DAMAGE ON THE LEFT FRONT CORNER. AT LEAST I WALKED OUT WITH NO INJURIES. THE NEXT MORNING I CALLED FORD CUSTOMER SERVICE NUMBER AND I WAS TOLD TO TAKE THE CAR TO THE NEAREST FORD DEALER. THE CAR IS IN CABRERA HNOS IN ARECIBO, PR. THE CAR ONLY HAS 13008 MILES BUT THE 3/36 EXPIRED IN MAY 2016. THEY INSPECTED THE VEHICLE AND CONFIRM THE LEFT BALL-JOINT IS BROKEN AND CAUSE ALL THE DAMAGE. THE MANAGER ALSO SAY AN FORD SPECIALIST SHOULD EVALUATE THE VEHICLE BEFORE DO ANY REPAIRS. I WANT TO REPORT THIS DUE IS NOT NORMAL A PART LIKE THIS BREAKS IN ANY VEHICLE. THE MANAGER IN THE DEALER [XXX] KNOWS ABOUT THE CAR AND TOLD ME TO CALL FORD CUSTOMER SERVICE TO REPORT THIS EVENT. I WAS TOLD THE PART IS OUT OF WARRANTY AND ALSO TO REPORT THE INCIDENT TO MY INSURANCE COMPANY. I HOPE HEAR FROM FORD. I ALSO OWNER OF OTHER 2 FORD VEHICLES OLDER THAN THIS ONE AND I NEVER HAD ANY PROBLEMS WITH THEM. I PURCHASED A TOTAL OF 6 FORD VEHICLES IN THE LAST 25 YEARS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 01, 2016

Crash: 1

EXTERIOR LIGHTING

2 complaints

THE STEREO PANEL GLASS IS DEFECTIVE BECAUSE IT CAN NOT HOLD UP TO SIMPLE CLEANING SOLUTIONS I.E. WINDEX TYPE GLASS CLEANERS.

Oct 10, 2016

ALL 2013 MUSTANGS COME EQUIPPED WITH LED DRL LAMPS THAT ILLUMINATE FULL TIME WHENEVER THE ENGINE IS RUNNING. THESE ARE TWO WHITE STRIPS ALONGSIDE EACH HEADLAMP. IN BROAD DAYLIGHT, THEY ARE BARELY NOTICEABLE; LESS UP CLOSE. ON OVERCAST DAYS, THEY ARE SLIGHTLY VISIBLE BUT SO DIM, THEY OFFER NO "ADDED" SAFETY EFFECT FOR HAVING THEM ON, VS OTHER VEHICLES WITH DRL'S. I'VE SEEN OTHER MUSTANGS SAME YEAR AS MINE & THEY ARE ALL THE SAME. NOTHING WRONG WITH THEM. AT NIGHT, THEY ARE LIT WITH SAME BRIGHTNESS LEVEL, WHICH IS JUST ABOUT RIGHT (AT NIGHT). WHY DO THEY ADVERTISE HAVING THEM SINCE THEY DO ABSOLUTELY NO GOOD? IN FACT, THEY CAN GIVE THE VEHICLE OPERATOR A FALSE SENSE OF "ADDED SECURITY", THINKING YOU ARE SEEN MORE EASILY BY OTHER DRIVERS? *TR

Feb 14, 2015

TIRES,WHEELS

2 complaints

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL ALIGNMENT NEEDED TO BE COMPLETED AND THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Oct 10, 2014

2013-14 FORD MUSTANG SHELBY GT500S ARE SHIPPED WITH STOCK GOODYEAR EAGLE F1 SUPERCAR G:2 TIRES WHICH, ACCORDING TO A GOODYEAR PRODUCT SERVICE BULLETIN FROM MARCH 28, 2011 ARE KNOWN TO CRACK IN TEMPERATURES BELOW 40F. THE CRACKS APPEAR IN THE SIDEWALLS/TREAD AND CAN CAUSE THE TIRE TO SEPARATE WHILE DRIVING, CAUSING A CRASH AND SERIOUS INJURY AND/OR DEATH. I CALLED FORD TODAY WHEN I NOTICED THAT AT LEAST ONE OF MY REAR TIRES HAD DEVELOPED A CRACK (ITS IN THE 40S OUTSIDE TODAY; WAS HIGH 30S OVERNIGHT - THOUGH MY CAR IS STORED INSIDE IN A 2 CAR GARAGE, AND THEREFORE WARMER). FORD CUSTOMER SERVICE ADVISED THEY WERE POWERLESS TO DO ANYTHING AND I NEEDED TO CONTACT GOODYEAR DIRECTLY. GOODYEAR IS AWARE OF THE ISSUE (THEY ISSUED THE PSB AFTER ALL), AND ARE WILLING TO REPLACE DEFECTIVE TIRES (ON A PRORATED BASIS) - BUT THEY CONTINUE TO SELL THE TIRE!. FORD HAS WASHED THEIR HANDS OF THE ISSUE COMPLETELY AND REFUSES TO ACKNOWLEDGE THE ISSUE - STATING THEY'RE NOT AWARE OF GOODYEAR'S PUBLICALLY AVAILABLE PSB (HEARD FROM BOTH FORD CUSTOMER SERVICE AND LOCAL FORD DEALER). MANY, MANY OWNERS OF THESE CARS HAVE EXPERIENCED THE CRACKS AND REPLACED TIRES AT THEIR OWN COST (USUALLY SWITCHING TO ANOTHER BRAND). FORD NEEDS TO STOP SELLING CARS WITH THESE TIRES AND GOODYEAR NEED TO STOP PUTTING LIFE-THREATENING PRODUCT ON THE MARKET. I'M AWARE OF AT LEAST 1 INCIDENT OF A TIRE BLOWING MID-DRIVE RESULTING IN A 13/14 GT500 BEING TOTALED, AND AM HAPPY TO POINT THE NHTSA TO COUNTLESS THREADS ON ENTHUSIAST FORUM DETAILING THE ISSUE WITH PICTURES. HERE'S ONE OF MANY THREADS: HTTP://WWW.SVTPERFORMANCE.COM/FORUMS/2013-SHELBY-GT500-413/927327-WRECKED-MY-BABY.HTML. *TR

Nov 26, 2013

SUSPENSION,POWER TRAIN

1 complaint

n 2019, I bought a used car from a well-known dealer in Puerto Rico. I recently took it to a mechanic for some repairs, and the mechanic informed me that the vehicle's internal odometer didn't match the odometer on the car's dashboard. There was a difference of 48,971 miles. I was deceived by this dealer.

Apr 01, 2025

STEERING,ELECTRICAL SYSTEM

1 complaint

While driving on the interstate the steering control module stopped working resulting in total loss of no power steering assist. Vehicle only has 1,4711 miles. Second time this incident has occurred. Major hazardous malfunction of control module possible resulting in a accident. No warning was give on dashboard indicator. This vehicle is a hazard on roadways and putting other drivers and citizens at risk of serious bodily injury. Vehicle should not this problem with the current miles. Contacted Ford Motors Corp. refuse to acknowledge my safety concerns and refuse reimbursement for repairs. This will happen to other Ford and will result in possible injuries or deaths.

Apr 06, 2024

AIR BAGS,UNKNOWN OR OTHER

1 complaint

Was going 25mph on a straight dry road, 2 traction control lights popped up and an alert saying Advancetrac is off, which is a feature you have to be in park with your foot on the brake and hold the traction control button for 8 seconds to turn off, when the light turned on the car downshift and turned sideways causing me to go into a barrier, steering wheel airbag and passenger airbag both only broke out of the trim and did not inflate fully.

Sep 21, 2023

Crash: 1

FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2013 Ford Mustang. The contact stated there was an abnormal fuel odor outside the vehicle. The contact stated that the “Check Fuel Inlet” message was displayed, and the emissions warning light was illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 138,000.

Jul 12, 2023

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

I bought this car through carvana. They mentioned it had no issues, after 6 months of driving I noticed the car is literally flooded inside and the electrical does not work well at all. I spent alot of money trying to fix the electrical including the wipers and AC yet both keep getting destroyed. Sometimes my traction system will go off and on and it's just so annoying how the water damage is eating away at a car I'm stuck overpaying for. It is a nightmare

Apr 18, 2023

STEERING,LANE DEPARTURE

1 complaint

My son was driving and noticed a stiffness in the steering along with an occasional intermittent “ clicking” felt while turning the wheel. While going around a sharp curve the power steering failed completely and locked the steering wheel hard left forcefully. He was able to get it off the road safely and I was following him in another vehicle so I drove it the rest of the way home with no power steering. Online I found that numerous other ford owners over all models 2010-2015 have experienced the same epas failure due to a design flaw. https://youtu.be/szHMXwcp9fo This you tube video is what lead me here. Not only is the video informative of the problem, but in the comments countless others have experienced the same nightmare experience. We have parked the car as the repair can cost $3000, but worse than that if replaced under warranty the new parts fail again within 6 months and are not covered by Ford.

Oct 31, 2022

SERVICE BRAKES, HYDRAULIC

1 complaint

THE CONTACT OWNS A 2013 FORD Mustang. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE WHEELS LOCKED UP AND THE VEHICLE HYDROPLANED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. MOST RECENTLY, THE SPEEDOMETER DECREASED TO ZERO, THE VEHICLE DOWNSHIFTED AND LOST ELECTRICAL DATA SUCH AS THE MILEAGE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

May 17, 2021

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AND I FISH TAILED UNTIL I SHIFTED INTO N, BUT SHE IS OLDER AND JUST PAID IT OFF, AND NOW SINCE POLICE WOULDN'T HELP US AGAINST THEIR OWN FAMILY I. WASH CO TN WE HAD MOVE AND HER CAR IS ONLY WAY SHE HAD TO WORK, MY CARS ARE ALSO ELECTRONICALLY DISABLED AT THIS TIME , ONLY CAR I HAVE IS MANUEL TRANS AND SHE CAN'T SHIFT GEARS, SHE HELPS EVERYONE AND IS A NURSE YET WE CAN'T GET AN ONE HELP HER AND WHERE SHE MOVED HAD BROKE HER , PLEASE TELL ME A WAY I CAN GET HER A RELIABLE FIX, FROM WHAT I'VE SEEN FORD SHOULD WENT A RECALL. SHE HAS NO CHOICE BUT TO TAKE HER CHANCES SINCE MY CAR GAS TANK WAS SUGARED , IT'S GETTING WORSE AND ONLY DOES IN CERTAIN AREAS NEAR SUB STATIONS FOR SOME REASON.AND I AM DISABLED BUT NOT DRAWING ANYTHING JUST WORK ON CARS, SINCE GATEWAY AUTO BODY SHUT DOWN, TRYING MY BEST JUST GET BY. ANY HELP OR REFERENCES WOULD BE APPRECIATED . TY

Oct 16, 2020

Injuries: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

I BOUGHT A USED 2013 V6 FORD MUSTANG USED IN AUGUST 2019. ALMOST SINCE THE BEGINING I'VE HAD A PROBLEM WITH IT STALLING OUT. THE ENGINE ITSELF DOESN'T STOP RUNNING BUT THE CAR LOSES ACCELERATION AND IT DOES NOT ACCELERATE WHEN THE GAS IS PRESSED. THIS HAS MOSTLY HAPPENED WHEN THE CAR IS IN MOTION BUT HAS ALSO HAPPENED WHEN NOT MOVING. IT HAS HAPPENED MOSTLY WHILE ON CITY STREETS. THIS HAS TODAY I HAD A PROBLEM WITH THIS AND THE CHECK ENGINE LIGHT CAME ON. I PUT A CODE READER ON THE PORT AND RECEIVED THE CODE "P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN." I BELIEVE THIS IS THE SAME PROBLEM THAT WAS ALLEGED WITH THE 2005-2012 FORD ESCAPE VEHICLE. HTTPS://WWW.NCCONSUMER.ORG/NEWS-ARTICLES/FORD-ISSUES-EXTENDED-WARRANTY-TO-COVER-THROTTLE-BODY-ASSEMBLIES.HTML

Sep 18, 2020

SEAT BELTS,FUEL/PROPULSION SYSTEM

1 complaint

I WAS PARKED WHEN I TURN ON THE CAR AND SAW THE ENGINE LIGHT CAME UP. THE CAR IS ABOUT 68000 MILES AND IT'S HAVING A HIGHER GAS CONSUMPTION AND THE ENGINE LIGHT CODE ' P0456' EVAPORATIVE EMISSION SYSTEM LEAK. AND PASSENGER FROM SEAT BELT BROKE. THE PART THAT HOLDS THE SEAT BELT IN PLACE.

Aug 31, 2020

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

SOMETIMES LOSES POWER DRIVING DOWN THE ROAD

Oct 13, 2019

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

WHILE DRIVING MY CAR IT WENT INTO A "LIMP MODE". IT HAS HAPPENED SEVERAL TIMES BUT THIS PARTICULAR DAY I WAS CROSSING AN INTERSECTION AND MY CAR JUST LOST POWER. I WAS ALMOST SMASHED ON EACH SIDE. A WRENCH LIGHT POPPED UP ON MY DASHBOARD AND THE CAR WOULD NOT MOVE. I WAS LITERALLY STUCK IN THE MIDDLE OF THE INTERSECTION. I HAD TO PLACE THE CAR IN PARK AND TURN IT OFF FOR 3 MINUTES. IT STARTED BACK UP BUT IT STILL DOES IT AT LEAST 5-6 TIMES A WEEK. I HAD THE THROTTLE BODY CLEANED AND IT STILL DOES IT. I AM ONLY THE SECOND OWNER OF THIS VEHICLE AND I TAKE GOOD CARE OF IT. I LOVE THE MUSTANGS, BUT IF I WOULD'VE KNOW OF THIS VERY SERIOUS SAFETY ISSUE, I WOULDN'T HAVE BOUGHT IT. I CAN BE DRIVING AT 60MPH AND THIS WILL HAPPEN. THIS IS VERY DANGEROUS AND FRIGHTENING. I'VE READ THAT SOME PREVIOUS FORD MODELS HAVE BEEN RECALLED FOR THIS SAME ISSUE. I DON'T UNDERSTAND WHY THE MUSTANGS HAVEN'T BEEN. THIS IS UNACCEPTABLE BY FORD. WHEN I CALLED THEM THEY JUST TOLD ME TO KEEP MY RECEIPTS. I CANNOT BELIEVE THEY ARE DOING THIS TO PEOPLE.

Aug 09, 2019

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

AFTER HAVING MY CAR FOR 5.5 YEARS, IT STARTED TO SHIFT GEARS ON ITS OWN (IT'S AN AUTOMATIC) AND BRAKE/STALL WHEN I'M GOING LOW SPEEDS. ESPECIALLY WHEN I'M AT A STOP LIGHT OR STOP SIGN, IT WILL NOT ALLOW ME TO ACCELERATE (BEEN STUCK IN MIDDLE OF INTERSECTIONS ABOUT 5 TIMES) EVEN WITH MY FOOT ON THE ACCELERATOR. THE ENGINE DOES NOT SHUT OFF...SO I WILL TURN MY CAR OFF AND BACK ON TO GET GOING AGAIN. ONE TIME I WAS ON THE FREE WAY WITH A FULL TANK OF GAS GOING 65 MPH AND MY DASH BOARD WENT COMPLETELY RED AND SPEEDOMETER WENT TO ZERO...THE CAR DID NOT STOP UNTIL I MANUALLY TURNED IF OFF ON THE SIDE OF THE ROAD. ALSO, IT ONCE DID THE OPPOSITE WHEN I WAS TRYING TO BRAKE BEFORE A RED LIGHT, THE CAR JOLTED/ACCELERATED FORWARD WHILE MY FOOT WAS ON THE GAS. I'VE REPLACED THE AIR FILTERS, BATTERY, ALTERNATOR, AND ENGINE'S WIRE HARNESS (ALL AT SEPARATE TIMES) AND THE ISSUE REMAINS.

Mar 19, 2019

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

THERE IS A RECALL ON THE TASHAKI AIRBAGS I'VE BEEN WAITING FOR OVER 5 YEARS TO GET AN AIRBAG I HAD A 2005 FORD MUSTANG IT NEEDED AN AIRBAG THAT CAR HAS SINCE BEEN TRADED OFF THEN I BOUGHT A 2013 FORD MUSTANG AND IT'S THE SAME THING IF THE AIRBAG BUT WITH THIS 2013 FORD MUSTANG THE LIGHTS KEEP FLICKERING ON AND OFF THEY FADE IN AND OUT THEY'LL COME ON AND THEN THEY'LL GO OUT AND COME BACK ON

Jan 02, 2019

AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY ADJUST THE SPEED EACH TIME THE FAILURE OCCURRED. WESTWAY FORD (801 AIRPORT FWY, IRVING, TX 75062, (972) 584-9033) WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Nov 06, 2018

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I'M A LONG TIME FORD OWNER. IN JULY, 2017 THE ELECTRONIC POWER STEERING ON MY 2013 MUSTANG GT WHICH HAD LESS THAN 40K MILES, MALFUNCTIONED WHICH IN TURN RESULTED IN THE LOSS OF TRACTION CONTROL, ABS AND OTHER ELECTRONIC ASSIST FUNCTIONS. AFTER BEING INFORMED THAT MY WARRANTY WAS EXPIRE, I WAS QUOTED OVER $2.2K. ANNOYED THAT A LOW MILEAGE CAR WHICH WAS LESS THAN 4 YEARS OLD COULD HAVE AN ISSUE LIKE THIS, I CHOSE TO DRIVE IT WITHOUT POWER STEERING. FAST FORWARD TO JANUARY 2018, I BROUGHT THE CAR TO THE DEALERSHIP FOR AN OIL CHANGE WHICH HAPPENED TO LOSE ALL STEERING FUNCTION WHILE IN THEIR POSSESSION. THE DEALERSHIP EXPLAINED THAT THE CAR WAS A TICKING TIME BOMB AND THAT I SHOULD BE GRATEFUL THAT THE STEERING DIDN'T GO OUT WHILE I WAS ON THE ROAD. I WAS BLOWN AWAY BECAUSE THEY NEVER INFORMED ME THAT I WOULD LOSE ALL STEERING IN THE ORIGINAL DIAGNOSIS 6 MONTHS EARLIER. I CONTACTED FORD CONSUMER AFFAIRS AND THEY JUST FILED IT AWAY AND DON'T WANT TO ACKNOWLEDGE THE ISSUE DUE TO THE POTENTIAL LIABILITY IT CAN FACE FOR SELLING CARS WITH FAULTY STEERING THAT ARE LIKELY TO FAIL ON THE ROAD. FORD'S POWER STEERING ISSUES ARE WELL-KNOWN, BUT THE ASSOCIATED CATASTROPHIC STEERING FAILURE IS NOT. BASICALLY, IF YOU DRIVE A FORD PRODUCT AND THE POWER STEERING GOES OUT, YOU ARE DRIVING A DEATH TRAP.

Jan 18, 2018

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

1 complaint

WHILE DRIVING VEHICLE LESS THAN A MILE FROM MY HOME NOTICED I HAD NO AIR WHEN I HIT THE AC BUTTON AS IT WAS VERY WARM DAY THIS HAS HAPPENED INTERMITTENTLY IN THE LAST 2 YEARS , SO I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED AND THE AIR AND A/C BEGAN WORKING. I TOOK INTO FORD WHEN CAR WAS STILL UNDER THE 3 YEAR 36000 MILE BUMPER TO BUMPER WARRANTY FOR THIS ISSUE AND WAS BASICALLY TOLD THEY COULD NOT DO ANYTHING SINCE IT WAS NO OCCURRING AT THAT TIME. I HAVE ALSO HAD ISSUES WITH WINDOWS FOGGING UP WHILE DRIVING AFTER JUST STARTING THE VEHICLE SINCE OWNING IT. THIS CAR ALSO HAS A DEFECTIVE CLEAR COAT FINISH ON THE BACK OF VEHICLE TRUNK AREA. THE CLEAR COAT ON THE BLACK PANEL OF THE TRUNK IS PEELING OFF THIS CAR IS ONLY 4 YEARS OLD AND THIS IS COMPLETELY UNACCEPTABLE. I CANNOT BELIEVE THE CLEARCOAT IS PEELING OFF AS BADLY IS IT IS. I AM EMBARRASSED TO DRIVE THIS CAR WITH THE CLEARCOAT PEELING OFF THE WAY IT IS. THIS SHOULD NOT BE HAPPENING AT ALL. I HAVE OWNED FORD VEHICLES MY WHOLE LIFE AND AM EXTREMELY DISAPPOINTED WITH THE QUALITY OF THIS MUSTANG(WHICH I HAD TO SAVE MY MONEY FOUR 4 YEARS BEFORE I COULD BUY ONE) I HAD A 1995 MUSTANG GT FOR 13 YEARS NEVER HAD ANY ISSUES WITH THE PAINT ON IT. I HAVE ALWAYS BOUGHT FORD BUT I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. I STILL CANNOT BELIEVE THE FINISH IS PEELING OFF ON A 4 YR OLD VEHICLE. I AM ALSO VERY UNHAPPY WITH THE FACT THAT I HAD TO DRIVE MY CAR FOR OVER A YEAR AND A HALF WITH DEFECTIVE DRIVERS SIDE AIRBAG BEFORE THEY ACTUALLY REPLACED IT. I HAD TO REDUCE MY DRIVING UNTIL IT WAS REPLACED ALMOST A YEAR AND A HALF AFTER RECEIVING THE RECALL NOTICE.

Sep 15, 2017

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

LOSS OF POWER TO THE ENGINE WHILE DRIVING. WHEN THIS HAPPENS, THE SERVICE WRENCH AND CHECK ENGINE LIGHT COMES ON. ALSO, A SORT OF SHUDDERING NOISE COMES FROM THE ENGINE. WHEN THIS OCCURS, I CAN NOT ACCELERATE. THE CAR PRETTY MUCH GOES LIMP AND I HAVE TO PULL OVER AND RESTART MY CAR. IT COULD BE FROM AN ELECTRONIC THROTTLE BODY FAILURE. THIS HAS HAPPENED FIVE TIMES.

Aug 07, 2017

SEAT BELTS

1 complaint

ANCHORS FOR CAR SEATS ARE UNUSABLE. ONLY ONE ANCHOR IS INSTALLED PER SIDE FOR CAR SEATS IN THE BACK SEAT MAKING THEM UNUSABLE. IN ADDITION THE ANCHOR AT THE TOP IS UNUSABLE AS THE HEADREST PREVENTS TIGHTENING OF THE UPPER STRAP. CALLED FORD AND THEY HAD NO SOLUTION. THE OWNERS MANUAL PROVIDES INACCURATE INFORMATION.

Jan 24, 2017

ENGINE AND ENGINE COOLING

1 complaint

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A STRONG ODOR OF CARBON MONOXIDE WAS PRESENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSIONS SENSOR WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER UNDER AN EMISSION RECALL IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Jan 06, 2016

WHEELS

1 complaint

THIS CAR GAS ONLY 10,486 MILES. STARTED EXPERIENCING VIBRATION IN THE CAR AT 55 MPH AND ABOVE. I TOOK THE CAR TO LONESTAR FORD SERVICE DEPT. AND WAS TOLD THAT THE TIRES WERE NOT ROTATED PROPERLY, BEFORE IT WAS SOLD. THEY REFUSED TO DO ANTHING ELSE. I TOOK THE CAR TO NTB AND THEY CHECKED THE BALANCE AND FOUND RADIAL CORD SEPERATION ON ALL THE TIRES.

Oct 21, 2015

SUSPENSION,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FRONT DRIVER SIDE TIRE WOBBLING AND THE SUSPENSION WAS UNSTABLE WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE NEAR THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS. ONE OF THE DEALERS WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE RECEIVED SEVERAL REPAIRS FROM MORE THAN ONE DEALER WHO REPLACED THE NUTS AND BOLTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A THIRD TIME TO REPLACE THE LOWER CONTROL ARM. DURING THE FOURTH REPAIR, THE DEALER REPLACED THE NUTS AND BOLTS AND THE LOWER CONTROL ARM AGAIN. THE COMPONENT FRACTURED A FIFTH TIME AND THE DEALER AND THE MANUFACTURER PROVIDED NO REMEDY. THE ELECTRONIC STABILITY TRACTION CONTROL WARNING LIGHT ILLUMINATED WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT ALSO EXPERIENCED THE VEHICLE IDLING HIGHLY WHILE AT A STOP. THE VEHICLE WAS TAKEN TO ONE DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. A SECOND DEALER DIAGNOSED THAT THE LOW SPEED FUSE WAS BLOWN ON THE FAN AND THE HIGH SPEED ACTIVATED DUE TO THE FAILURE, WHICH CAUSED THE CONDITION. THE DEALER REPLACED THE FUSE FOR THE LOW SPEED ON THE FAN CONTROL. THE CONTACT WAS STILL UNABLE TO GET THE MANUFACTURER AND THE DEALER TO REPAIR THE SUSPENSION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 12/01/15*LJ *CN

Sep 03, 2015

ELECTRICAL SYSTEM,ENGINE

1 complaint

CAR SEEMED TO HAVE A MISS WHEN DRIVING ....AFTER STOPPING AND GETTING BACK IN AND STARTING CAR WAS APPARENTLY NOT RUNNING LIKE IT SUPPOSED TO ....ALSO HAD NO GAS PEDAL CONTROL AT ALL...WAS ABLE TO TURN OFF AND RESTART AND GET TO A AUTO PARTS STORE TO HAVE ENGINE TESTED ( AT THIS TIME NOTICE ENGINE LIGHT ON). CODE GIVEN WAS P2111....THROTTLE ACUATOR CONTROL SYSTEM STUCK OPEN UPON DOING RESEARCH HAVE FOUND NUMEROUS COMPLAINTS ON SAME MODEL CAR AS MINE ....ALSO FORD ESCAPE HAS SAME ISSUE AND FORD HAS EXTENDED WARRANTY TO FIX THE PROBLEM .......CONSUMER SATISFACTION PROGRAM 13N03. I CONTACTED MY LOCAL FORD DEALER AND THEY SAY NOT RELATED TO MY CAR ...APPARENTLY THIS MAY BE THE SAME ISSUE AS MINE ....NO HELP FROM THEM THOUGH

Jul 29, 2015

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

CANNOT SHIFT FROM FORTH TO FIFTH IN MY CAR AND 2ND GEAR EXPERIENCES A LOCK OUT / MISSED SHIFT AND WILL NOT GO IN TO 2ND. BAD TRANSMISSION AND SYNCRO. PROBLEMS

Jun 10, 2015

SEAT BELTS,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. ALSO, THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Nov 05, 2014

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE LOST POWER WHILE DRIVING, ENGINE WRENCH LIGHT CAME ON, MADE RATTLING NOISE BUT STILL IDLING. AFTER FULL SHUTDOWN AND RESTART, ENGINE APPEARED TO WORK FINE. DEALER DETERMINED THROTTLE BODY DEFECTIVE, SIMILAR TO OTHER FORD VEHICLE THROTTLE BODY ISSUES WHICH HAD RECENT RECALLS AND WARRANTY EXTENSIONS, HOWEVER THIS PARTICULAR MODEL AND YEAR IS NOT COVERED. $1250 REPAIR BILL. *TR

Oct 13, 2014

TIRES

1 complaint

ALL 4 TIRES ON MY 2013 FORD MUSTANG MILEAGE 18598 HAS SLIPPED BELTS PER BOB RIDINGS FORD DECATUR IL & NEAL TIRES DECATUR ILL.SENT PAPER WOOK IN TO PIPELLI TIRE. I REPLACED WITH NEW TIRES AT MY EXPENCE. THIS TIRE A P 235/ZR18 97W & IS ON THE RECALL LIST ALL 4 TIRES ARE BAD. *TR

Oct 13, 2014

STEERING,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 7 MPH, THE BRAKES AND STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO NECK, LEFT WRIST AND BACK WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Sep 17, 2014

Crash: 1

Injuries: 1

AIR BAGS,SEAT BELTS

1 complaint

TL* THE CONTACT OWNED A 2013 FORD MUSTANG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE IDLING AT A STOP SIGN. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. BOTH THE DRIVER AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE DRIVER SUSTAINED AN INJURED KNEE AND THE PASSENGER SUSTAINED A LACERATED HIP AND A FRACTURED LUMBER VERTEBRAE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,484. UPDATED 10/09/14*LJ UPDATED 11/26/2014 *JS THE CONSUMER STATED BOTH SEAT BELTS SNAPPED ON IMPACT LEAVING THE OCCUPANTS UNRESTRAINED DURING IMPACT. THE VEHICLE WAS TOTALED. UPDATED 05/18/2015 *JS

Aug 25, 2014

Crash: 1

Injuries: 2

SERVICE BRAKES

1 complaint

WHEN I FIRST PURCHASED MY VEHICLE, I NOTICED THAT THE VEHICLE WOULD MAKE A GRINDING SOUND LIKE METAL ON METAL WHEN I WOULD PUSH THE BRAKES TO STOP. THIS FIRST HAPPENED AT AROUND 2K MILES. I SPOKE WITH THE SERVICE DEPARTMENT. THEY ASKED ME A QUESTION, THEY ASKED "HOW OFTEN DO YOU DRIVE THE VEHICLE?" THEN THEY PROCEEDED TO TELL ME THAT "IF YOU DONOT DRIVE IT ENOUGH, IT IS RUST ON THE ROTORS CAUSING THIS NOISE." THEY TOLD ME THERE IS NOTHING WRONG WITH IT AND THAT WAS THAT. I LATER ON TOOK MY VEHICLE IN WITH THE SAME COMPLAINT AT AROUND 10K MILES WHEN I WANTED TO HAVE MY OIL CHANGED AND MY TIRES ROTATED. I WANTED THEM TO CHECK MY BRAKING SYSTEM WHILE DOING THAT. AFTER SERVICE WAS DONE, THEY INFORMED ME THAT NO ISSUES WERE FOUND WITH MY BRAKES, OR THE BRAKING SYSTEM. MY VEHICLE STILL MAKES THE NOISE WHEN I PUSH THE BREAKS. I AM NOT SURE IF THERE IS ANYONE ELSE HAVING THIS ISSUE, BUT THE ISSUE IS STILL HAPPENING TO ME. *TR

Jun 10, 2013

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

THE VEHICLES INTERIOR DOOR PANELS WILL RATTLE WHILE THE CAR ACCELERATES AND WHEN THE VEHICLE STEREO IS PLAYING. THE VEHICE HAS BEEN IN TO HAVE THIS ADDRESSED NUMEROUS TIMES AND MULTIPLE DEALERS ARE UNABLE TO REPAIR THE ISSUE. DOOR PANELS HAVE BEEN REPLACED TO NO AVAIL. THIS IS VERY DISTRACTING AND MAY IMPAIR ABILITY TO HEAR WHAT TRAFFIC IS DOING AROUND THE VEHICLE. *TR

Jun 04, 2013

SUSPENSION,SERVICE BRAKES

1 complaint

UNDER MODERATE TO HEAVY BRAKING THE CARS BRAKE PEDAL WILL PULSATE AND GO TO THE FLOOR BUT THE VEHICLE WILL STILL BE MOVING FORWARD AND TAKE AN EXTENDED TIME TO SLOW DOWN. FORD STATES THATS THIS IS NORMAL OPERATION. LAST TIME I CHECKED WHEN YOU GO TO APPLY THE BRAKES THE VEHICLE IS SUPPOSED TO STOP NOT TAKE ITS SWEET TIME SLOWING DOWN. *TR

Jun 04, 2013

SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

# 1 STEERING/SUSPENSION NOISE IN THE FRONT OF THE CAR (BUSHING - CR3Z-3078-C AND CR3Z-3079-C ARM ASY).# 2 FSA 12E06 POWERTRAIN CONTROL MODULE.# 3 CHECK FUEL FILL INLET. *TR

Feb 28, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

INCIDENT: WHILE WAITING IN THE LEFT TURN LANE FOR THE LEFT TURN LIGHT TO TURN GREEN I HAD MY FOOT ON THE BRAKE. I WAS BEHIND ANOTHER LEFT TURNING VEHICLE. WHEN THE LIGHT CHANGED I TOOK MY FOOT OFF THE BRAKE SO TO APPLY PRESSURE ON THE ACCELERATOR. HOWEVER, BEFORE I PUT MY FOOT ON THE ACCELERATOR THE VEHICLE LUNGED FORWARD. FORTUNATELY, I WAS ABLE TO REAPPLY BRAKE AND THE CAR STOPPED. THIS TOOK PLACE ON LEVEL GROUND ON SOUTH BOUND HIGHWAY 19 AT HENRY ST. IN KONA. *TR

Sep 18, 2012

2013 FORD Mustang Problems & Complaints

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