72
Complaints Reported

Complaints by Component

POWER TRAIN
9 complaints
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION. IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Nov 03, 2010
WHILE DRIVING IN A NICE ASPHALTED ROAD UP A HILL, I FELT LIKE THE TRANSMISSION SUDDENLY STARTED TO SLIP. THE VEHICLE LOST FORWARD MOMENTUM SO I LOOKED FOR A SAFE PLACE TO MAKE AN EMERGENCY STOP. I ENDED UP AT A SERVICE STATION WHERE THE VEHICLE CAUGHT FIRE QUICKLY. THE VEHICLE WAS COMPLETELY LOST AND THE SERVICE STATION SUFFERED CONSIDERABLE DAMAGE. *TR
Dec 18, 2007
Fire: 1
NO ACCIDENT, EXPENSE REPAIR $1000.00 TO REAR DIFFERENTIAL OF 2003 FORD EXPLORER. 22,145 MILES. THIS HAS TO BE THE RESULTS OF FAULTY PARTS. *TR
May 02, 2007
MY 2003 FORD WINDSTAR'S TRANSMISSION JUST WENT OUT WITH ABSOLUTELY NO WARNING. IT ONLY HAS 65,000 MILES ON IT. I WAS GOING DOWN A VERY BUSY ROAD AND WHEN I PUSHED DOWN ON THE GAS, THE ENGINE REVVED UP. THANK GOD I WAS SOMEWHERE I COULD LET THE VAN COAST OFF THE ROAD BEING I HAD 4 SMALL CHILDREN IN THE VAN WITH ME. I HAVE HEARD THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS. UNFORTUNATELY, WE HAVE HAD TO PAY FOR THE TRANSMISSION. I BELIEVE FORD OUGHT TO CORRECT THIS ISSUE PER THEIR OWN EXPENSE BEFORE SOMEONE GETS SERIOUSLY HURT BECAUSE THEIR VEHICLE JUST STOPS PULLING IN THE MIDDLE OF A BUSY ROAD. I WILL NEVER BUY A FORD AGAIN. *TR
May 02, 2007
THE VEHICLES REAREND (DIFFERENTIAL) DEVELOPS A HOWLING NOISE, NOTICABLE AT 40+ MPH. THIS SAME PROBLEM HAS OCCURRED TWICE BEFORE. THE DEALERSHIP HAS REPLACED THE REAREND ON TWO PREVIOUS OCCASSIONS. THE NOISE IS STARTING TO OCCUR AGAIN, IF REPLACED THIS WOULD BE THE FOURTH REAREND.
Oct 14, 2005
+ 4 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
THE CAR DE-POWERS AND WILL NOT GO ABOVE 20-25 MPH. THE ANTI LOCK BRAKE LIGHTS COME ON. THEY WILL STAY ON FOR AWHILE AND GO OFF AND ON BY THEMSELVES. THIS HAPPENS IN TRAFFIC AND IS VERY DANGEROUS. MY DAUGHTER NEARLY GOT PLOWED OVER TRYING TO GET OFF THE ROAD. SHE CALLED MY SCARED TO DEATH. THIS HAPPENS INTERMITTENTLY. NO WET OR SLICK PAVEMENT, ON A DRY SUNNY DAY. *TR
Apr 12, 2010
I PURCHASED MY 2003 FORD FOCUS IN 2005 AND EVER SINCE THE IGNITION SWITCH GETS STUCK BUT IT HAS GOT STUCK OVER THE LAST THREE YEARS . *CN
Jan 01, 2008
ON MY 2003 FORD WINDSTAR FUSES REPEATED BLOW AND ALSO THE THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH EVERY TIME YOU HIT A BUMP ALL THE INTERIOR DOME LIGHTS COME ON AND SOME TIMES THEY JUST FLICKER OFF AND ON FOR NO REASON. THERE IS SOMETHING WRONG WITH THE WIRING IN MY VAN AND I HAVE HEARD THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I WOULD LIKE FOR THIS TO BE LOOKED INTO. *TR
Nov 15, 2007
I HAVE A 2003 FORD EXCURSION DIESEL TURBO 6.0 ENGINE. THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 5 TIMES SINCE THE ABOVE DATE FOR A/C PROBLEMS & SHUTTING OFF ON ME. I HAVE REPLACED THE BATTERIES ON 4 OCCASIONS IN THE PAST 7 MONTHS. THEY HAVE FOUND ONE SHORT IN FEBRUARY & AFTER REPLACING THE BATTERIES AGAIN IN APRIL 2007 THE VEHICLE DIED ON ME. WHILE I AM DRIVING THE LIGHTS TURN OFF & I LOSE POWER. THEY ARE UNABLE TO FIND & CORRECT THE PROBLEM & I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I HAVE TO PICK UP MY 4 CHILDREN AND FEEL I AM PUTTING THEM AT RISK FOR AN ACCIDENT.*AK
May 15, 2007
MY 2003 FORD EXPLORER IS EXPERIENCING SIMILAR SYMPTOMS REPORTED BY OTHER FIRE VICTIMS: CRUISE CONTROL TOTALLY INOPERATIVE, PERSISTENT ABS ALERTS, "LOW OIL PRESSURE" ALERTS (SOMETIMES JUST DAYS AFTER AN OIL CHANGE), AND STEERING ISSUES. THE LOCAL FORD DEALERSHIP IS PROVIDING SERVICE AT MY EXPENSE BUT PRETENDED THAT THEY HAD NO IDEA AS TO WHAT THE PROBLEM WAS. AFTER DOING RESEARCH ON THE INTERNET, AND READING TESTIMONIES FROM OTHER FIRE VICTIMS, I AM TERRIFIED. IN MY SUBDIVISION, HOUSES STAND ONLY A FEW FEET APART...THE HOMEOWNER'S ASSOCIATION PROHIBITS ANY PARKING ON THE STREET. THE 2003 FORD EXPLORER MODELS SHOULD ALSO BE RECALLED IMMEDIATELY.
Oct 25, 2006
+ 4 more complaints for this component
AIR BAGS
5 complaints
TL* THE CONTACT OWNS A 2003 FORD THUNDERBIRD. WHILE STOPPED IN TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED A CONCUSSION AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Jul 21, 2016
Crash: 1
Injuries: 1
DT*: THE CONTACT STATED WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH ON A DRY, SMOOTH INTERSTATE, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT A COLLISION OR IMPACT. THE VEHICLE WAS TOWED TO A DEALERSHIP WHO DETERMINED THERE WAS NO APPARENT REASON FOR THE AIR BAG DEPLOYMENT. ANOTHER DEALERSHIP IN FLORIDA DETERMINED A COUPLE OF HAIRLINE RUSTED PLACES LOCATED ON THE UNDERCARRIAGE OF THE VEHICLE WERE TO BLAME FOR THE AIR BAG DEPLOYMENT. THERE WAS NO INDICATION OF AN IMPACT. THERE WERE NO AIR BAG LIGHTS ILLUMINATED PRIOR TO THE INCIDENT.
Sep 27, 2006
THE PASSENGER SIDE AIRBAG DEPLOYED FOR ASOLUTELY NO REASON WHATSOEVER. WE WERE JUST DRIVING DOWN THE ROAD, AND THERE WAS A LOAD POP. I THOUGHT WE HAD A BLOWOUT UNTIL I SAW MY WIFE SITTING IN THE SEAT IN PAIN. FOR A WHILE SHE COULDN'T EVEN MOVE THE RIGHT SIDE OF HER BODY. WE HEADED HOME IMMEDIATELY, BY THE TIME WE MADE IT HOME SHE WAS ABLE TO MOVE AGAIN. BEING A SATURDAY THERE WASN'T ANYONE TO CALL. I WILL BE CALLING FORD FIRST THING MONDAY MORNING.
Jun 11, 2005
Injuries: 1
ANOTHER VEHICLE TURNED LEFT RIGHT IN FRONT OF ME, I WAS GOING APROX 50 MPH, I T-BONED THE OTHER CARS PASSENGER SIDE, MY FRONT END HIT HER AND NEITHER DRIVER OR PASS AIR BAG DEPLOYED. POLICE TOLD ME WHEN BOTH PARTIES SPEEDS FACTORED IN, IT WAS LIKE ME HITTING A BRICK WALL AT 100 MPH & THAT AIR BAGS SHOULD HAVE DEPLOYED. I HAVE CONTACTED FORD AND TESTING WILL BE DONE AFTER REPAIRS ARE MADE TO VEHICLE. CAR MAY BE TOTALLED, DAMAGES GETTING CLOSE TO 20,000.00. *AK
Aug 19, 2004
Crash: 1
Injuries: 2
PASSENGER SIDE AIR BAG DEPLOYED IN A PARKING LOT NEAR BELLEVIEW & QUEBEC DRIVING AT 5MPH. CAR TAKEN TO COURTESY FORD IN LITTLETON CO. MAR 31/04. SERVICE ADVISER, TIM, STATED WARRANTY WON'T FIX BECAUSE THEY FOUND YELLOW PAINT ADHERING TO THE DRIVER SIDE CROSS MEMBER. THIS SCRAPE OCCURRED AT THE DEALERSHIP AFTER THE FACT DUE TO A HIGH SPEED BUMP AT THEIR LOCATION, PAINTED "YELLOW" IN COLOR. TIM ADVISED A FORD REPRESENTATIVE THAT SPEED BUMP IS NOT YELLOW. WE HAVE TAKEN PHOTO'S SHOWING SPEED BUMP IS "YELLOW".*AK
Apr 01, 2004
ENGINE
4 complaints
I'VE OWNED MY 2003 THUNDERBIRD SINCE IT WAS NEW. IT NOW HAS 65000 MILES AND IS DRIVEN ONLY 2000 MILES A YEAR, OVER THE LAST 5 YEARS. DURING THIS PERIOD, I HAVE HAD ALL 8 COILS REPLACED, ONE AT A TIME. THE FIRST TIME WAS WITHIN THE FIRST 1000 MILES. GENERALLY IT OCCURS WHILE DRIVING IN TRAFFIC, BEING ON THE FREEWAY OR ON LOCAL STREETS. THE ENGINE STARTS TO MISFIRE AND NOT FUNCTION. AFTER THE 3RD OR SO INCIDENT, I WAS INFORMED THAT FORD RECOGNIZED THE PROBLEM AND WOULD HONOR THE REPAIR. THE ONLY PROBLEM WITH THIS, KNOWING OF THE PROBLEM, THEY REFUSED TO REPLACE ALL AT THE SAME TIME. IN OTHER WORDS, THEY WOULD ONLY REPLACE WHEN THE COIL MALFUNCTIONED, THIS NOW HAS OCCURRED 8 TIMES. NOW MY MOTOR HAS FAILED AND NEEDS TO BE REPLACED. MY UNDERSTANDING IS THAT WHEN THE COIL MALFUNCTIONS THE CORRESPONDING CYLINDER ALSO IS NOT FUNCTIONING PROPERLY. AGAIN, THE CAR ONLY HAS 65000 MILES AND HAS NEVER BEEN MISTREATED. THE COST TO REPLACE THE ENGINE IS ALMOST $10,000. THIS MOTOR IS A JAGUAR PRODUCTION 3.9 MODEL. DONE WHEN FORD HAD A BRIEF RELATION WITH JAGUAR. TO SAY THE LEAST, I AM VERY DISAPPOINTED WITH FORD AND THEIR LACK OF TAKING RESPONSIBILITY. BY THE WAY, WHEN THEY REPLACE THE MOTOR, THE OLD COILS WILL BE REINSTALLED ON THE REBUILT ENGINE.
Oct 30, 2015
CAR SPUTTERED AND MISFIRED CAUSING PARTIAL POWER LOSS AND SPEED LOSS. PROBLEM IS IGNITION COILS. HAVE NOW HAD TO REPLACE A TOTAL OF THREE DURING TWO SIMILAR EVENTS. TWO DEALERS FAILED TO INFORM ME OF EXTENDED WARRANTY ON THIS KNOWN PROBLEM. *TR
Oct 29, 2014
THE FIRST INCIDENT HAPPENED ON 6/12/12 WHEN THE ENGINE STARTED SPUTTERING AND MISSING AND THEN WENT INTO A "LIMP MODE" AND WOULD ONLY ACCELERATE NO MORE THAN 15 MPH. AFTER TAKING IT TO THE SHOP THEY DETERMINED THAT THE IGNITION COIL ON CYLINDER #8 WAS BAD AND REPLACED IT FOR $270. THE SECOND INCIDENT HAPPENED 9/7/13 AND LEFT MY WIFE STRANDED ON THE SIDE OF THE ROAD. AFTER DOING RESEARCH ON THE INTERNET, I FOUND OUT THAT FORD HAD ISSUED A 10 YEAR/100,000 MILE EXTENDED WARRANTY FOR ALL 2003, 2004, AND 2005 THUNDERBIRDS TO REPLACE THE DEFECTIVE IGNITION COILS. FORD HAS RECOGNIZED THAT THIS PART IS DEFECTIVE AND IS A SAFETY PROBLEM, BUT SINCE IT HAS NOT BEEN RECALLED, AND I DID NOT KNOW ABOUT THE EXTENDED WARRANTY, THEY ARE CHARGING ME $1,200 DOLLARS TO REPLACE 7 IGNITION COILS. LOOKING AT THE FORD THUNDERBIRD FORUMS ON THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED SO OWNERS CAN HAVE THEM REPLACED, SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A DEFECT. *TR
Sep 11, 2013
TL* THE CONTACT OWNS A 2003 FORD THUNDERBIRD. THE CONTACT STATED THAT THE VEHICLE SPUTTERED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT REPAIR SHOP AFTER EACH FAILURE TO HAVE THE COILS AND SPARK PLUGS REPLACED. THE REPAIRS WERE COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 44,850.
Jul 25, 2012
SERVICE BRAKES, HYDRAULIC
4 complaints
DT*: THE CONTACT STATED WHILE APPLYING THE BRAKE PEDAL, THERE WAS A NOISE AS THOUGH THE WHEEL WAS GOING TO COME OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DETERMINED THE DRIVER SIDE REAR CALIPER, BRAKE SHOE AND ROTOR NEEDED TO BE REPLACED. UPDATED 12/12/2006 - *NM
Nov 13, 2006
WHEN MOVING A SLOW SPEED (10MPH TO 15MPH) A SMALL SUDDEN TAP OF THE BREAKS AND THE BRAKE SOMETIMES WILL GO DOWN FARTHER THAN MY FOOT. ALMOST AS IF WHEN TAPPED THE BREAK KEEPS GOING DOWN WHEN MY FOOT IS GOING UP. THIS HAS HAPPEN 2 TIMES TO DATE. WHEN IT HAPPENS THE TRUCK ALMOST FEELS AS THOUGH I AM SLAMMING THE BREAKS TO THE FLOOR AND ALL PEOPLE INSIDE ARE SLUNG FOWARD. WHEN I AM JUST TRYING TO SLOW CAUSE OF A CAR IN FRONT HAS SLOWED. BUT I HAVE TO TAP THEM JUST RIGHT TO DO IT AND I CANT ALWAYS MAKE IT HAPPEN AT WILL, IT JUST DOES IT EVERY NOW AND THEN WHEN YOU LEAST EXPECTED IT.
Oct 14, 2005
MY 2003 FORD FOCUS ZX3 WAS TAKEN IN TO THE DEALERSHIP FOR ITS 20,000 MILE SERVICE AND THE TECHNICIAN SAID THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED. I DISCUSSED THE ISSUE WITH THE SERVICE MANAGER AND SINCE IT WAS A SAFETY ISSUE, HAD THE WORK DONE AND THEN CONTACTED FORD CUSTOMER CARE. THE BOTTOM LINE IS THAT I HAD TO PAY TO REPLACE OBVIOUSLY FAULTY BRAKE ROTORS AND FORD DOES NOT CARE HOW OR IF ITS DEALERS HONOR THEIR WARRANTY. AS A SIDE NOTE, THERE WERE TWO MINOR BODYWORK ISSUES THAT THE SAME DEALERSHIP REFUSED TO FIX UNDER WARRANTY, WHICH WE TAKEN CARE OF BY ANOTHER DEALERSHIP IN MY AREA.
Jul 17, 2005
THE ABS DID NOT WORK PROPERLY, WHEN THE BRAKES WERE APPLIED, THE VEHICLE HOPPED OVER THE ROAD. *JB
Mar 28, 2003
VEHICLE SPEED CONTROL
3 complaints
2003 THUNDERBIRD GOES INTO "LIMP MODE" AND THE CAR SUDDENLY WILL NOT GO ABOVE 25MPH.... I AM TOLD IT IS A SAFETY FEATURE... BUT THIS IS NOT SAFE IF YOU ARE DRIVING ON THE INTERSTATE! I AM TOLD THIS TIME IT IS A THROTTLE BODY... WHICH I HAVE BEEN WAITING FOR OVER 30 DAYS. FORD DOES NOT HAVE PARTS FOR THEIR CARS. *TR
Mar 14, 2010
CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN). VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA). CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS. I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003. PLEASE CONTACT ME ANGELA MORGAN *TR
Aug 10, 2007
WHEN BRAKING THE BRAKE PEDAL GOES DOWN PAST THE GAS PEDAL, FOOT TO HIT THEM AT THE SAME TIME. IT IS A VERY UNSAFE CONDITION BECAUSE YOU ARE BRAKING AND ACCELLERATING AT THE SAME TIME. ALSO THE BRAKE PEDAL IS TOO CLOSE TO THE GAS PEDAL. I THINK THE BRAKE PEDAL SHOULD NEVER DEPRESS BELOW THE GAS PEDAL.MY WIFE AND I HAVE THE SAME PROBLEM. DEALER HAS SAID IT IS NORMAL.*AK
Dec 02, 2003
ENGINE AND ENGINE COOLING
3 complaints
WE OWN A 2003 FORD EXPEDITION WITH A 5.4 L, V-8 TRITON ENGINE. WHILE DRIVING WE HEARD A LOUD BANG AND THEN IT SOUNDED LIKE THE ENGINE WAS BACK FIRING. WE SMELLED GAS AND A BURNING SMELL. WE HAD OUR EXPEDITION TOWED TO THE DEALER AND WERE INFORMED THAT SPARK PLUG #7 HAD BLOWN OUT OF THE HEAD, STRIPPING THE THREADS. THE DEALERSHIP INFORMED US THAT THE HEAD NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3,500. WE HAD PREVIOUSLY TAKEN THIS EXPEDITION INTO FORD AT 72,723 MILES BECAUSE THE ENGINE LACKED POWER AND SURGED. WE WERE TOLD THAT SPARK PLUG #7 NEEDED TO BE REPLACED. THIS WAS PRIOR TO THE FORD'S RECOMMENDATION OF A TUNE UP TO BE DONE AT 100,000. THEY REPLACED SPARK PLUG #7 UNDER WARRANTY, BUT WE WERE CHARGED TO REPLACE THE OTHER SPARK PLUGS. THIS IS THE SAME SPARK PLUG THAT BLEW OUT AT 108,411 MILES. WE HAVE CONTACTED MANY MECHANICS TO SEE WHAT OTHER OPTIONS WERE AVAILABLE. WE ATTEMPTED TO HAVE OUR EXPEDITION REPAIRED BY PLACING A RECOMMENDED PERMANENT THREAD REPLACEMENT INSERT PUT INTO THE #7 CYLINDER; WHICH DID NOT FIX THE PROBLEM. WE HAVE BEEN INFORMED THAT THE VEHICLE HAS LOW COMPRESSION IN #7 CYLINDER AND NEEDS A NEW ENGINE AT AN ESTIMATED COST OF $6,000. THE MECHANIC SHOPS THAT WE CONTACTED HAVE INFORMED US THAT THIS IS A FREQUENT PROBLEM WITH THE ALUMINUM HEADS ON THE FORD EXPEDITION AND SOME OTHER FORD TRUCKS. A REVIEW OF THE COMPLAINTS FILED WITH NHTSA SHOWS THAT THIS IS A WIDE SPREAD PROBLEM WITH THE FORD ENGINES. WE ARE REQUESTING THAT A DEFECT INVESTIGATION BE COMPLETED AND THAT FORD BE HELD RESPONSIBLE FOR THE DEFECT IN THEIR FORD EXPEDITION ENGINES/HEADS. *JB
May 05, 2007
2003 FORD EXPLORER OVERHEATED AND LOST COOLANT. TAKEN TO DEALERSHIP 3 TIMES. FIRST 2 TRIPS, PROBLEM NOT FOUND. AFTER 3RD INCIDENT, A CRACKED ENGINE BLOCK WAS FOUND. IN ADDITION TO ENGINE FAILURE, THE VEHICLE WOULD JERK FORWARD WHEN SLOWING TO A STOP, THIS OCCURS MOSTLY IN COLD WEATHER AT LEAST ONCE WEEKLY. UPON TAKING TO THE DEALERSHIP (PROBLEM CANNOT BE REPLICATED); THIS COULD LEAD TO A CRASH, DAMAGE TO A PEDESTRIAN........GEE, HATE TO THINK OF THE POTENTIAL CONSEQUENCES. *NM
Jul 11, 2006
FOIA REQUEST CYS OF ALL CORRESPONDENCE BETWEEN NHTSA & INTERNATIONAL ENGINE GROUP RE THE 6.0 POWERSTROKE ENGINE USED IN THE 2003 FORD F250-F550 SUPER DUTY TRUCKS & THE 2003 FORD EXCURSION. *MR *NLM *JB
Aug 29, 2003
SUSPENSION
2 complaints
BASICALLY, ALL SUSPENSION RUSTED OUT, INCLUDING BOTH FRONT SUSPENSIONS, SPINDLE RODS, SWAY BAR, OUTER TIE RODS, BOTH REAR TIE ROD LINKS, REAR LOWER AND UPPER CONTROL ARMS , FRONT UPPER CONTROL ARMS, REAR SHOCKS. ALL THE WORK WAS PERFORMED BY THE LOCAL FORD DEALER. I WAS TOLD THIS WAS NOT A UNIQUE PROBLEM TO THIS VEHICLE. DRIVING THE VEHICLE MADE SQUEEKY NOISES ALL THE TIME!
Aug 10, 2018
I WAS TURNING ON TO MY STREET WHEN I HEARD AVERY LOUD BANG AND MY CAR STOPPED IMMEDIATELY. AS I SAT THERE IN SHOCK IT APPEARED THAT MY CAR WAS TILTED DOWN ON THE LEFT SIDE. I GOT OUT OF MY CAR AND SURE ENOUGH IT WAS LEANING. THE BODY OF MY CAR WAS RESTING ON THE TOP OF THE TIRE. SINCE I COULDN'T DRIVE IT I CALLED A TOW TRUCK AND HAD IT TOWED TO A GARAGE TO BE LOOKED AT. AFTER MY CAR WAS INSPECTED FOR THE REASON FOR THE BANG I WAS TOLD THAT THE FRONT COIL SPRING WAS BROKEN IN TWO PLACES. ALSO, THE SWAY BAR WAS BROKEN AND THE FRONT STRUT MOUNT AND BEARING WERE BROKEN. WHAT COULD I DO BUT HAVE THE REPAIRS MADE. I HAD TWO NEW FRONT COIL SPRINGS PUT ON (I WASN'T TAKING ANY CHANCES WITH THE OTHER SPRING), A NEW SWAY BAR, A NEW STRUT MOUNT AND BEARING PUT ON AT A COST OF $444.64. I HAD JUST COME OFF OF THE HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH. IF THE SPRING WOULD HAVE BROKEN THERE, I SHUDDER TO THINK WHAT THE OUTCOME WOULD HAVE BEEN. I STILL HAVE THE BROKEN SPRING. IT STILL HAS THE PROTECTIVE COATING ON IT. SO CORROSION COULD NOT HAVE BEEN A FACTOR. *NM
Feb 27, 2007
UNKNOWN OR OTHER
2 complaints
WHEN I OPEN THE VEHICLE DOOR AT NIGHT OTHER VEHICLE DRIVERS CAN NOT SEE MY OPENED VEHICLE DOOR WHEN I ENTER OR EXIT THE VEHICLE EVEN WITH A REFLECTOR OR LIGHT ON THE VEHICLE DOOR BECAUSE IT IS BLOCKED WHEN ENTER OR EXIT THE VEHICLE BY MY BODY. I APPLIED HIGHLY REFLECTIVE TAPE TO THE LOWER FLANGE OF THE VEHICLE DOOR AND ALSO WAS GRANTED A UNITED STATES PATENT NO. 9,308,859 UNDER THE TITLE MOTOR VEHICLE DOOR HAVING REFLECTIVE LUMINANT COMPONENT ON LOWER INTERIOR EDGE. THE ADVANCEMENT ALLOWS OVER TWO THIRDS OF ANY VEHICLE DOOR TO BE SEEN AT NIGHT BY OTHER VEHICLE DRIVERS AND WILL REDUCE IN MY ESTIMATION ONE LIFE LOST PER NIGHT PER TEN MILLION VEHICLES OR GLOBALLY 35,000 LIVES A YEAR. I WOULD LIKE MY ADVANCEMENT TO BECOME A NEW FMVSS WITH CAUSE AND ENCOURAGE ACCOUNTABILITY AT NHTSA TO RESPOND TO MY GENUINE CONCERNS. PLEASE ADVISE OF WHAT ASSISTANCE YOUR AGENCY CAN PROVIDE ME WITH THE VALIDATED NEW KNOWLEDGE IN VISUAL VEHICLE ACCIDENT AVOIDANCE THAT I PROVIDE THAT IS NOW BEING APPLIED.
Aug 11, 2016
THERE HAS BEEN AN ONGOING ISSUE WITH MOLD IN THE AIR CONDITIONING CONDESNER UNIT.
May 17, 2005
TIRES
2 complaints
COMPAINT IS ABOUT B.F. GOODRICH TIRES (LT 265/75R16) TIRES HAVE BEEN MAINTAINED PERFECTLY, ROTATED EVERY 7500 MILES. TOTAL TIRE MILEAGE ABOUT 61,XXX. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE LEFT FRONT TIRE SEPARATED. I HAD SUBSTANTIAL DAMAGE TO MY VEHICLE COSTING OVER $2800.00, PLUS REPLACEMENT OF ALL TIRES DUE TO LACK O FAITH IN THE BF GOODRICH TIRES. THE BODY WORK/REPAIRS WILL BEGIN THIS WEEK. *TR
Sep 30, 2007
THE DEALERSHIP HAS ACCUSED ME OF RUNNING OVER SOMETHING IN THE ROAD. IT WAS THE LEFT REAR TIRE THAT BLEW. WHY WAS IT NOT THE FRONT TIRE IF I RAN OVER SOMETHING? HAVE RECEIVED NO SATISFACTION FROM THE DEALERSHIP, CROSSROAD FORD IN CARY, NC.*AK I HAD TO PURCHASE A NEW TIRE WHICH I DO NOT THINK IS RIGHT.THIS IS MY 3 FORD VEHICLE BUT IT WILL BE MY LAST IF THEY CANNOT HELP THE CONSUMER BETTER THAN THIS.
Dec 13, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK
Apr 06, 2007
DRIVING DOWN INTERSTATE 91 IN MASS. MY 2003 FORD EXPEDITION BLEW OUT A SPARK PLUG. THIS WAS A FACTORY INSTALLED ORIGINAL PLUG . THIS VEHICLE IS EQUIPPED WITH THE 5.4 TRITON ENGINE WHICH SEEMS TO HAVE A HISTORY OF THIS PROBLEM. WE HAD TO BE TOWED TO A FORD DEALER FOR REPAIRS. RE-THREADING THE ENGINE HEAD, REPLACE THE DAMAGED COIL PACK AND A NEW SPARK PLUG. WITH LABOR MY BILL WAS OVER $700. THIS DOES NOT INCLUDE THE TOW FEE AND A NIGHT AT A LOCAL HOTEL (WE WERE TRAVELING FROM OUT OF STATE ON VACATION). UPON RESEARCHING THIS PROBLEM I HAVE READ DOZENS AND DOZENS OF STORIES LIKE MINE INVOLVING THIS TRITON CLASS ENGINE BUILT BY FORD. A SPARK PLUG SHOULD NOT BE BLOWN OUT OF THE ENGINE BLOCK PERIOD. WHEN DOZENS AND DOZENS OF PEOPLE WRITE IN TO SAY THEIR FORD MUSTANG, F150, EXPEDITION, F250, OR EXCURSION HAS BLOWN OUT A PLUG THAT'S UNACCEPTABLE. *NM
Aug 09, 2005
STEERING
2 complaints
TL* - THE CONTACT OWNS A 2003 FORD THUNDERBIRD. THE CONTACT HEARD A LOUD NOISE WHEN STEERING OR TURNING THE VEHICLE TO THE LEFT OR RIGHT. THE CONTACT HAD THE RACK AND PINION REPLACED ,AND HAS THE REPAIR ORDER. THE CONTACT PURCHASED THE VEHICLE IN OCTOBER 2006, AND THE FAILURE BEGAN IN DECEMBER 2006. *AK
Jan 25, 2007
2003 FORD EXPEDITION EDDIE BAUER: WHEN EXECUTING LOW SPEED TURNS IN EITHER DIRECTION, THERE IS A FEELING THAT THE TIRES ARE RUBBING THE INSIDES OF THE WHEEL WELLS. THERE IS A BINDING OR GRINDING FEELING IN THE STEERING WHEEL AND NOISE OF SUCH CAN BE HEARD MOST OF THE TIME. AS I HAVE SEEN ON PREVIOUS REPORTS, THERE IS ALSO THE SAME CHATTER AND SHUDDER AND VIBRATIONS ALSO. WE TOOK IT IN TO SERVICE DEPT AND AFTER 2 DAYS THEY REPORT THAT THEY COULD NOT FIND NOR REPRODUCE WHAT WE WERE STATING. AFTER A TECHNICIAN TOOK A TEST DRIVE WITH MY HUSBAND, THE TECHNICIAN DID NOTICE A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE. HE SAID THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS REGARDING THE REAR HUMMING AND THAT THEY WOULD NEED TO REPLACE THE REAR END. (ALL OF THIS OCCURRING AT 29,000 MILES. AFTER THE REAR END WAS REPLACED, THE ABOVE MENTIONED CHATTER, SHUDDER, BINDING, GRINDING AND VIBRATIONS WERE GONE. HOWEVER...NOW AT 31,000 MILES THEY ARE ALL BACK AND PROGRESSIVELY GETTING WORSE. WE WILL AGAIN, RETURN THE VEHICLE FOR REPAIRS AND WILL UPDATE ON THE MATTER. *NM
Nov 17, 2005
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
A COUPLE OF MONTHS AFTER THE CAR WAS PURCHASED THE BATTERY LIGHT COMES ON AND WHEN IT DOES NO OTHER ELECTRICAL PARTS WILL OPERATE. FOR INSTANCE IF YOU HAVE A WINDOW DOWN YOU CAN'T ROLL IT UP OR THE HEATER WON'T WORK. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE CAR WAS PURCHASED. WE'VE HAD THE CAR TO THE DEALER 3 TIMES AND THEY HAVE REPLACED THE ALTERNATOR AS WELL AS OVERLAYING ELECTRICAL WIRES AND NONE OF THIS HAS FIXED THE PROBLEM. ON ONE OCCASION THEY HAD THE CAR FOR A MONTH, PUT APPROXIMATELY 200 MILES ON IT AND STILL COULDN'T FIND AND FIX THE PROBLEM. OUR CONCERN IS THAT WHEN THE BATTERY LIGHT COMES ON AND NOTHING ELSE ELECTRICAL WORKS WHAT IF YOU NEEDED, SAY, THE DEFROSTER TO COME ON AND IT WOULDN'T IT COULD POSE A SERIOUS SAFETY PROBLEM! THE DATE IN THE INCIDENT BOX IS JUST AN APPROXIMATION THIS HAS BEEN ONGOING SINCE WE'VE OWNED THE CAR. THANK YOU. *NM
Dec 02, 2005
I HAVE A LOT OF PROBLEMS WITH MY EXPEDITION 2003 SINCE I BOUGHT IT AND I DON'T KNOW WHAT TO DO THE GUARANTEE ITS ALMOST EXPIRED, NOW THE PROBLEM IS WITH THE AIR CONDITION. *JB
Aug 29, 2005
SEAT BELTS
2 complaints
FRONT SEAT BELTS ARE CUTTING INTO THE PILAR MOLDING. THE FRONT DRIVER'S SIDE MOLDING HAS BEEN REPLACED TWICE IN TWO YEARS. FORD STATES THEY HAVE NOT HEARD OF THIS PROBLEM, BUT I HAVE BEEN LOOKING INTO OTHER FORD EXPLORERS IN PARKING LOTS AND SEE THAT IT IS HAPPENING IN MOST OF THE VEHICLES. MY FEAR IS THAT THERE IS NOT A PERMANENT SOLUTION TO THIS DEFECT. BY CUTTING INTO THE MOLDING, THE SEAT BELT COULD GET STUCK AND NOT WORK PROPERLY IN AN ACCIDENT, ETC.
Jul 14, 2005
REAR SEAT BELT FOR THE MIDDLE SEAT IN A 2003 FORD ZX2. DEALERSHIP TOLD ME THAT THEY COULD INSTALL THE SEAT BELT BUT IT WOULD VOID MY WARRANTY AND WOULD BE VERY COSTLY. FORD CUSTOMER SERVICE TOLD ME THE SAME THING. *JB
May 19, 2003
EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2003 FORD THUNDERBIRD. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. WHILE DRIVING 50 MPH, THE HEADLIGHTS AND TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT A FAILURE CODE COULD NOT BE PRODUCED DUE TO THE FAILURE OCCURRING INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Feb 23, 2016
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2003 FORD THUNDERBIRD. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE DRASTICALLY REDUCED SPEED AND HESITATED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN TWO MANUFACTURER RECALLS THAT EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jan 14, 2015
SUSPENSION,STRUCTURE
1 complaint
ONE OF THE 4 BOLTS THAT HOLD THE REAR SUSPENSION TO THE VEHICLE FELL OUT OF THE CAR. THE BOLT FAILED DUE TO CORROSION AND POSSIBLY OVER TORQUING AT THE FACTORY. SEVERE CORROSION INSIDE THE POCKET THAT HOUSES THIS BOLT. FORD DEALER SAYS IT IS NOT COVERED AND IS AT LEAST 10 HOURS LABOR AND IS CONCERNED THE REMAINING 3 BOLTS MAY BE CORRODED AS WELL. THEY ARE ALSO CONCERNED THAT THE FRAME RAIL ON THE BODY MAY BE AFFECTED. THIS HAS BEEN A SOUTH FLORIDA CAR ITS ENTIRE LIFE AND HAS BEEN GARAGED ITS WHOLE LIFE. IT HAS NEVER BEEN EXPOSED TO ROAD SALT OR SNOW AND HAS ONLY BEEN DRIVEN IN RAIN ON LIMITED OCCASIONS. MAJOR SAFETY ISSUE SINCE THE REAR SUSPENSION COULD FALL OUT OF THE CAR. *TR
Oct 02, 2014
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE EXPERIENCES UNINTENDED ENGINE ACCELERATION WHEN STOPPING FOR A RED LIGHT OR PLACING THE CAR IN PARK. MOTOR HIT OVER 3500 RPM WHILE PARKING BEFORE I COULD SHUT DOWN THE IGNITION. *TR
Sep 27, 2014
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I WAS ACCELERATING TO MERGE ONTO THE HIGHWAY AT FULL THROTTLE AND THE ENGINE SHUT ITSELF OFF. I PULLED OVER TO THE SHOULDER AND TURNED THE IGNITION OFF AND RESTARTED IT AND CONTINUED TO MY DESTINATION. THIS HAS OCCURRED SEVERAL TIMES OVER THE LAST FEW YEARS, AND IT IS ONLY GETTING WORSE AND MORE FREQUENT. SOMETIMES THE LIMP HOME LIGHT (WRENCH) COMES ON. I MUST TURN THE IGNITION OFF AND BACK ON TO MAKE THE CAR WORK. I HAVE HAD ALL 8 COILS REPLACED AND THIS DID NOT FIX THE PROBLEM AND IT STILL OCCURS TODAY. I CHECKED THE CODES AND IT DID SAY IT WAS A FORCED SHUT DOWN. I UNFORTUNATELY DO NOT REMEMBER THE CODE NUMBER. *JS
Jun 15, 2014
POWER TRAIN,ENGINE
1 complaint
WHILE MAKING A U-TURN IN A CULD-E-SAC AT 5 MPH, THE WRENCH LIGHT CAME ON. I CAN ONLY REACH A SPEED OF 40 MPH NOW. I AM AFRAID TO TURN THE CAR OFF UNTIL I GET HOME. *TR
Mar 28, 2014
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
DRIVING ON A 1,850 MILE TRIP. CAR ENGINE REPEATEDLY SHUT OFF ON LIGHT ACCELERATION FROM COMPLETE STOP. MOTOR LIGHT AND WRENCH LIGHT ILLUMINATED. PUT CAN IN NEUTRAL AND RE-STARTED. WRENCH LIGHT DE-ILLUMINATED, MOTOR LIGHT STAYED ON. ACCELERATION COULD BARELY BE ATTAINED TO KEEP ENGINE RUNNING UP TO 45 MPH. AFTER THAT SPEED, CAN RAN SOMEWHAT NORMALLY,. ENTERING AN EXPRESSWAY AT VERY LOW SPEED WITH MINIMUM ACCELERATION BECAME THE ONLY WAY TO CONTINUE THE TRIP. VERY DANGEROUS. WENT TO A FORD DEALER ON ROUTE. BECAUSE I WAS FROM OUT OF STATE HE AGREED TO WORK ME IN FOR SERVICE THAT DAY. HOWEVER, AFTER I DESCRIBED THE PROBLEM, SERVICE WRITER REFUSED MY REQUEST TO PUT CAR ON THEIR DIAGNOSTIC MACHINE. HE AGREED TO CHANGE THE FUEL FILTER ONLY. DEALER WOULD DO NO OTHER WORK. TOLD ME I WOULD HAVE TO LEAVE IT SEVERAL DAYS. I TRIED TWO TANKS OF FUEL WITH A STODDARD SOLVENT INJECTOR CLEANER. AT HOME. I RESEARCHED THE PROBLEM. THE IGNITION COILS AND THROTTLE BODY ARE INDICATED. I HAVE HAD BOTH IGNITION COILS REPLACED.18,000 MILES AGO. REPLACEMENT FOR BOTH WAS NOT FREE. THIS CONDITION IS ABSOLUTELY DANGEROUS AND HAS NO LEAD UP SYMPTOMS TO WARN YOU. I HAVE BARELY AVOIDED BEING REAR-ENDED SEVERAL TIMES AS I TRIED TO MAKE IT OFF THE EXPRESSWAY. LOCAL FORD DEALER IS TRYING TO AVOID SCHEDULING MY THUNDERBIRD FOR REPAIRS. A RECALL OF THE DEFECTIVE COMPONENTS IS NECESSARY. A CHECK OF THE INTERNET WEB SITES INDICATE THIS IS PREDOMINANT WITH ALL THUNDERBIRDS OF THIS VINTAGE. *TR
Oct 16, 2011
VISIBILITY
1 complaint
FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK. HAD REPLACED AT A COST OF $197.34. *TR
May 27, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
2003 FORD THUNDERBIRD HAD SPARK PLUGS REPLACED FOUR TIMES. VEHICLE SLOWED DOWN TO 5 MPH WITHOUT WARNING AND WOULD NOT PICK UP SPEED, AND NUMEROUS ENGINE PROBLEMS. *KB WATER LEAKED INSIDE THE VEHICLE, THE DEALER FOUND CRACKS AND A TEAR AROUND THE WEATHER STRIP AND SEAL. THE A/C CONTROL HEAD ASSEMBLY WAS REPLACED. THE RADIO HAD TO BE SENT OUT FOR REPAIRS. THE ALARM WOULD SOUND ON ITS OWN. THE LIGHT LOCATED ON THE REAR VIEW MIRROR WOULD NOT GO OUT. THE IGNITION COILS WERE REPLACED. *JB
Jul 25, 2006
FUEL SYSTEM, GASOLINE
1 complaint
AT THIS TIME I CAN DO NOT HAVE A FAILURE, ONLY A VERY SERIOUS CONCERN. IN THE PAST FEW MONTHS, ANYTIME WHILE MY 2003 EDDIE BAUER EXPEDITION IS TURNED ON, A LOUD "TIN-SOUNDING-POP" OCCURS. IT SOUNDS LIKE THE FUEL TANK BUT I CAN NOT BE SURE WHAT IT IS. IN THE PAST MONTH, THE SOUND HAS GOTTEN LOUDER & LOUDER -- EVEN MORE FREQUENT. THE BEST WAY TO DESCRIBE THE SOUND IS -- IT SOUNDS LIKE SOMEONE HAS LEFT A TIN CAN OUTSIDE AND WHEN THE WEATHER CHANGES FROM HOT TO COLD OR COLD TO HOT, THE TIN CAN "POPS" AS ITS CONTRACTING OR EXPANDING. NO ENGINE LIGHTS OR COMPUTERIZED MESSAGES COME ON. NO PARTS HAVE BEEN REPLACED ON THIS VEHICLE -- I BOUGHT IT NEW IN SEP 2003. *NM
Oct 18, 2005
PARKING BRAKE
1 complaint
SO FAR I HAVEN'T HAD ANY COLLISIONS, BUT THERE IS A PROBLEM WITH MY EMERGENCY BRAKES. MY EMERGENCY BRAKES ARE STICKING WHICH IS CAUSING THEM TO RUB AND GRIND WHEN BRAKING. WHEN I ACCELERATE MY ESCAPE JERKS FORWARD. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I GET MY VEHICLE WORKED ON TONIGHT. *NM
Oct 18, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DT: WHILE DRIVING AT 55-60 MPH THE ENGINE STARTED TO BOG DOWN AND SLOWLY DIED. HAD BEEN TO DEALER NUMEROUS TIMES CONCERNING THIS PROBLEM AND A TRANSMISSION. VEHICLE HAD BEEN CHECKED DIAGNOSTICIANS, AND WAS UNABLE TO FIND ANYTHING WRONG. DEALER HAD NEVER INDICATED WHAT WAS WRONG. NO REPAIRS WERE MADE OTHER THAN A REBUILD OF THE TRANSMISSION WHEN FIRST PURCHASED. PROBLEM WITH THE ENGINE DYING WAS INTERMITTENT. NO REPAIRS WERE MADE BECAUSE THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK *NM
Aug 26, 2005
POWER TRAIN,VISIBILITY,SEATS
1 complaint
I HAVE AN EDDIE BAUER EDITION EXPEDITION (2003) . THIS UNIT CAME WITH OUTSIDE REAR VIEW MIRRORS THAT TILT DOWN AND INWARD WHEN YOU PUT THE CAR IN REVERSE TO ASSIST YOU IN BACKING UP. THE ISSUE I HAVE HAD SINCE IT WAS PURCHASED NEW IS THAT THE MIRRORS DO NOT RETURN TO THIER ORIGINAL POSITION CONSISTENTLY ONCE YOU PUT THE VENICLE BACK INTO A FORWARD GEAR. THIS ISSUE BECOMES A SAFETY ISSUE ONCE OUT ON THE ROADWAYS AS WHEN I GO TO PASS I CAN'T SEE IF THERE ARE ANY VECHICLES IN THE LANE I NEED TO GET INTO. HAROLD ZEIGLER AUTO GROUP SOLD ME THE CAR IN KALAMAZOO, MICHIGAN. THEY HAVE TOLD ME THERE IS NO PROBLEM WITH THE MIRRORS AND HAVE DONE SO MORE THAN ONCE. CAN YOU HELP GET THIS RESOLVED. THE DRIVERS SEAT ALSO DOESN'T RETURN TO ITS PROGRAMED POSITION AND THIS IS AN IMTERMITTEN PROBLEM WHICH ZEIGLER HAD FIXED ONCE AND ITS STARTING TO ACT UP AGAIN! ALSO I'VE HAD REAR END WORK DONE MORE THAN TWICE AND ITS STARTING TO HOWL ONCE AGAIN. THEY ACTUALLY REPLACED IT ONCE COMPLETELY AND REPAIRED IT TWICE, IS THIER AN ISSUE WITH THE REAR ENDS ON THIS MODEL YEAR? THANKING YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION ON THESE MATTERS. RESPECTFULLY GARY A. ANSPAUGH
Jul 14, 2005
FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
I PURCHASED THE 2003 EXPLORER IN NOV 2003. ON 6/16/04, 8/17/04,AND FINALLY ON 8/20/04, I COMPLAINED REGARDING THE FUEL GUAGE NOT REGISTERING A FULL TANK. FORD FINALLY REPLACED FUEL TANK. ON DEC 10, 2004, I BROUGHT THE CAR IN BECAUSE WHEN GOING FROM PARK TO REVERSE, A WHINING AND CLUNKING NOICE COULD BE HEARD. ALSO, BECAUSE SOMETIMES THE CAR DOESN'T START. AT FIRST FORD CLAIMED NOTHING WAS WRONG REGARDING THE CLUNKING. I THEN REMINDED THEM ABOUT THE RECALLS BEING DISCUSSED IN THE NEWS REGARDING THE 2004 MODELS. THEN THEY REPLACED SOMETHING CALLED A SOLEONID. THE START PROBLEM STILL EXISTS AND SO DOES THE CLUNKING NOISE. THIS WAS COVERED UNDER THE WARRANTY. YESTERDAY, IT ACCELLERATED WHILE MY FOOT WAS ON THE BREAK, FORM REVERSE TO DRIVE. LUCKILY, THERE WAS NOTHING IN FRONT OF ME. MY HUSBAND, WHILE DRIVING THE CAR, HAS EXPERIENCED THIS SEVERAL TIMES AS HE IS CHANGING FROM REVERSE TO DRIVE. THE NEWS JUST DESCRIBED ANOTHER FORD PROBLEM REGARDING ACCELLERATION. I THINK THIS IS WHAT IS AFFECTING MY CAR.
Jul 13, 2005
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04 THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.
May 18, 2005
SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS,TIRES,WHEELS
1 complaint
PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR
May 07, 2005
Crash: 1
Fire: 1
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
COMPLAINT RECEIVED VIA E-MAIL. FRONT RIGHT BRAKE CALIPER CAME OFF AND LOCKED UP WHEEL AND SLID MY CAR SIDEWAYS WHEN BRAKES WERE APPLIED. 2003, FORD, THUNDERBIRD ON THE DAY OF DELIVERY WITH 300 MILES ON THE CAR CALIPER BOLT FELL OUT, AND WHEN BRAKES APPLIED THE CALIPER TURNED UP INTO THE WHEEL, AND JAMMED WHEEL. AT 6:30 PM. MOVED FROM LEFT TO RIGHT LANE, AND APPLIED BRAKES TO SLOW DOWN APPROXIMATELY 25 MPH TO TURN INTO A PARKING LOT. ORIGINAL SPEED WAS BETWEEN 35 AND 40 MPH. RELEASED BRAKES, AND HEARD A CLUNG UNDER THE CAR AS IF WE RAN OVER SOMETHING. IMMEDIATELY LOOKED BACK, BUT SAW NOTHING IN THE ROAD. CONTINUED TO PARKING LOT, APPLIED BRAKES, AND FRONT RIGHT WHEEL LOCKED UP, CAR SLID TO AN ANGLED STOP, RELEASED BRAKES ,AND ROLLED FORWARD WITH VERY STRONG CLANKING NOISE. WE CONTINUED INTO THE PARKING LOT. MY WIFE CALLED FORD ROADSIDE ASSISTANCE TO REPAIR FRONT RIGHT CALIPER BOLTS, AND WHEEL WAS REPLACED. THE PROPER CALIPER BOLT WAS NOT AVAILABLE AT THE TIME OF REPLACEMENT. SERVICE USED BOLT THEY COULD FIND. 1 FAILURE, NO ONE HURT, NO POLICE REPORT, JUST VERY LUCKY.*AK THE FAILURE CAUSED DAMAGE TO THE VEHICLE. *TC
Mar 08, 2005
SEATS
1 complaint
POWER FOLD REAR SEAT IN THE FORD EXPIDITION HAS ITS CONTROL IN THE REAR OF THE 3RD ROW SEATS AND A PERSON CANNOT VIEW IF ANY CHILD OR OBJECTS ARE ON SEATS THAT WILL BE LOWERED,ALSO THE POWER SEAT DOESNT HAVE A RESEVE SENSOR BUILT IN IT, SO IT WILL NOT CRUSH ANYONE AND SHOULD STOP AFTER MEETING A CERTAIN AMOUNT OF PRESSURE. *AK
Dec 14, 2004
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AT 25 MPH DRIVER APPLIED THE BRAKES AND VEHICLE ACCELERATED. *AK
Feb 23, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
WHEN THE CAR IS PUT INTO REVERSE IT DOES NOT WANT TO MOVE. IF YOU INCREASE THE RPM'S, IT STILL JUST SETS THERE. THE PROBLEM HAS BEEN VERY INCONSISTENT. REVERSE SEEMS TO BE AT THIS POINT, THE ONLY PLACE IT OCCURS. IN ONE OF THE ATTEMPTS TO FIX THE PROBLEM, THE TECHNICIAN FOUND THAT 3 OF THE 4 CALIPERS WERE FROZE/DRIED UP. THIS DOES NOT SET WELL WITH ME AND I SEE IT AS A POSSIBLY DANGEROUS SITUATION. *NLM
Apr 28, 2003
SERVICE BRAKES, HYDRAULIC,SEAT BELTS
1 complaint
THE SEAT BELT LOCKED UP WHEN A TURN WAS MADE, ALSO THE ABS DID NOT WORK. *JB
Mar 28, 2003
4.2/5.0
37 reviews

Frequently Asked Questions

How many problems does the 2003 FORD Thunderbird have?

The 2003 FORD Thunderbird currently has 72 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2003 FORD Thunderbird?

The most common problems reported for the 2003 FORD Thunderbird are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2003 FORD Thunderbird problem data come from?

All problem and complaint data for the 2003 FORD Thunderbird comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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