How many problems does the 2023 HONDA HR-V have?

The 2023 HONDA HR-V currently has 669 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2023 HONDA HR-V?

The most common problems reported for the 2023 HONDA HR-V are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2023 HONDA HR-V problem data come from?

All problem and complaint data for the 2023 HONDA HR-V comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2023 HONDA HR-V Problems

VISIBILITY/WIPER

252 complaints

The rear window glass suddenly broke with a huge sound. The glass brokes to pieces completely. No warning light was activated. It happened 10 minutes ago. I haven't reported to my insurance or dealer. I used defrost function. Before this accident happened, I smelled a burning flavor a little. Also, the range dropped almost 10 miles over a 2 mile distance. I am not sure if those phenomena relate or not.

Nov 20, 2025

The back rearview windshield shattered. I got into my parked car in the morning, turned it on and heard a pop sound. I looked back and saw a hole in the windshield, the glass fell inside the truck in pieces. I looked around to see if something dropped to crack it, but there was nothing. The pieces of the windshield kept falling in the trunk and the hole got bigger as time went on.

Oct 19, 2025

The rear windshield exploded while driving. I briefly turned on our defrosters and then the air before that. It is available for inspection upon request. Our safety was put at risk as the glass exploded into the car. The problem is one of the first things that pops up if you search honda hrv windshield explode. My vehicle was last inspected on June 14,2025. There were no warning signs.

Jul 27, 2025

Severe windshield cracking (without a clear impact). I have had my windshield replaced 2x and it continues to crack. Glass seems to be thinner and cracks.

Mar 19, 2025

I was driving my [XXX] son to daycare and my back window of the hatch shattered. I was completely shocked and had no idea what happened, so I googled to see if there have been issues with my specific car and found the following: "The rear windows of some 2023 Honda HR-Vs are shattering due to a manufacturing defect with the rear defroster. Honda is replacing the windows through a voluntary product update campaign, but has not issued a safety recall. Honda says the problem is due to a manufacturing defect that allows the sealer used to secure the rear glass on some HR-Vs to come in contact with the defroster’s heating elements. Over time, this weakens the glass as the defroster creates a “hot spot.” But the automaker advises owners to continue using the rear defroster as needed." This is a major issue to mine and my sons risk. My son was in his car seat facing the window as it shattered. There was glass everywhere. I called Honda at Honda Costa Mesa in Costa Mesa, CA and they said that my VIN does not have that recall and that I could come in "to receive a quote for the repair" and that it typically takes 2-3 weeks for the window to come in and they will not provide a rental car. They were extremely unhappy and not sympathetic to the situation. I called my insurance (Geico) and filed a claim for Safelite to make the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 06, 2025

+ 247 more complaints for this component

UNKNOWN OR OTHER

140 complaints

Rear view window shattered while driving

Nov 06, 2025

Rear glass exploding a second time after repair

Mar 11, 2025

Rear window glass shattered while I was driving to work Sunday 01/12/2025

Jan 16, 2025

Spontaneous and catastrophic explosion of back window

Dec 18, 2024

Rear window shattered for no apparent reason (no contact, no impact). Cold temperatures (30F), in Ohio near winter.

Dec 11, 2024

+ 135 more complaints for this component

VISIBILITY

77 complaints

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. The contact stated that there was no impact on the window to have caused the window to become shattered. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 18,000.

Feb 03, 2025

The contact owns a 2023 Honda HR-V. The contact stated while her husband was driving approximately 25 MPH downhill, the driver heard an explosive sound and noticed that the rear window had exploded. The contact stated that upon pulling to the side of the road, the driver noticed that a significant amount of shattered glass had fallen inside the vehicle. The driver drove to the residence. The vehicle was later taken to the dealer, where the rear window was being replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

Jan 06, 2025

The contact owns a 2023 Honda HR-V. The contact stated while driving approximately 19 MPH leaving a tunnel, there was an abnormal popping sound and the front windshield shattered without impact. The contact was able to continue driving. There were no injuries sustained. The contact called the local dealer and was informed that there were no open recalls. The dealer referred the contact to the dealer where the vehicle was purchased. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 22,897.

Nov 04, 2024

The contact owns a 2023 Honda HR-V. The contact stated that while stopped at a traffic signal, he heard an abnormal popping sound from the rear of the vehicle. The contact turned and looked and observed that the entire rear windshield had shattered. The contact stated that there were only a few small pieces of the windshield left in the frame. The contact stated that he had engaged the rear window defroster to clear condensation on it and that the rear defroster was still engaged when the windshield shattered. The contact was on his way to work and stated that there was no other driver at the traffic signal near his vehicle. The contact had not taken the vehicle to a local dealer or glass repair shop. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.

Oct 17, 2024

The contact owns a 2023 Honda HR-V. The contact stated while the vehicle was parked, the contact became aware that the rear windshield was fractured. The contact was unaware of what caused the rear windshield to become fractured. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,076.

Aug 20, 2024

+ 72 more complaints for this component

STEERING

59 complaints

The contact owned a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to travel through a bend in the road, the steering wheel locked. As a result, the contact was unable to turn, lost control of the vehicle, and left the roadway, only coming to a complete stop after colliding with the center road barrier. The air bags did not deploy. No warning lights were illuminated. Both front and rear driver-side tires were damaged and out of place due to the crash. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); the VIN was included however not serviced for the recall remedy. A police report was not filed, and injuries were reported. The contact transported herself to the hospital the next day and was treated for a nondescript injury to her right hand. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 60,000.

Aug 22, 2025

Crash: 1

Injuries: 1

The contact owns a 2023 Honda HR-V. The contact stated that while driving at various speeds, after making a turn to the right or the left, the steering wheel failed to return to center as intended. No warning light was illuminated. The contact stated that prior to the failure, the vehicle was repaired at the local dealer under an unknown recall; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

Aug 13, 2025

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000(Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 26, 2024

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 19, 2024

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 03, 2024

+ 54 more complaints for this component

UNKNOWN OR OTHER,VISIBILITY/WIPER

44 complaints

Rear windshield shattered while driving. Defrosters were not on and the car had been warmed up with remote start before driving.

Nov 12, 2024

While leaving the driveway for work, without any warning the rear windshield shattered. Extremely loud almost like a gunshot. I was driving approximately 10 miles an hour. Upon research by my husband it appears there are several complaints of this happening to this make and model.

May 23, 2024

My rear windshield suddenly shattered while the car was idling. I this happened because I was using the defrost system, as from my understanding several 2023 HRVs have had their rear windshields shatter from using the defrost system. The windshield "popped" and left a sizeable hole in the corner. As I drove home, the shattered glass fell into my trunk and possibly left pieces of glass on the road. I was worried that my passengers in the rear seats would have glass showered on them. The windshield is available for inspection upon request. I have not yet been able to take it anywhere to be inspected. There were no warnings before the windshield shattered.

May 19, 2024

My rear window shattered after prolonged use of the rear defroster. It was raining in California very heavily in January 2024. I had been using my rear defroster for a long period of time. On [XXX], I got into my car and as soon as I closed the door the windshield shattered and sprayed glass on the inside of my car and all over my driveway. There was no warning or indication of this, it just shattered on me when I got into my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 31, 2024

Woke up in the morning and discovered that my rear windshield had randomly shattered at some point during the night while it was parked. At first thought it was vandalism, but there was no specific point of impact anywhere on my windshield and it was not indented at all. If I was driving my vehicle when this occurred, it absolutely could've resulted in sudden shock and caused an accident. There was nothing wrong with my windshield in the days leading up to this.

Mar 02, 2024

+ 39 more complaints for this component

STRUCTURE

14 complaints

The rear windshield of my 2023 Honda HRV shattered and broke randomly. There was no collision, tampering with, or theft attempts. No one was around the car. The rear windshield simply shattered - less than 48 hours after I purchased the car.

Nov 17, 2025

Rear glass shattered for no reason. Heard this is a big issue with Hondas & Acuras. Dealership almost tried to make us go through our own insurance even though we bought it 2 days ago.

Jun 10, 2025

The rear window exploded while parked at a school. I put on the rear defrost while driving to the school and when I parked and shut off the car, that's when we heard the explosion. There was no external impact to the car. I've seen several reports of other 2023 HRV owners with the same problem. The car has not been inspected, but I called my Honda Service Center and they referred me to Car Tech who repairs the windshields. The representative was unable to tell me if Honda would cover the repair. There were no warning lamps, messages or other alert to a potential problem.

Oct 05, 2024

I was driving to work in my 2023 HR-V on a main highway this morning, (5-15-2024) and I heard a pop sound. I looked in my rear view mirror and my back windshield was shattered. I have called my local dealer, White Plains Honda and left a message. And as of yet have not heard back. There was no warning lights or signs anything was wrong. I did see on the evening news that this is an on going issue with HR-V's. But no recall has been put out.

May 15, 2024

While I was driving back from work on January 31, 2023 the rear windshield of my car exploded for no apparent reason. The noise was so loud that flinched. If there was a car was in front of me I would have caused an accident. The windshield shattered and if I had children or anyone in the back seat they would have pieces of glasses on the back of their heads. I was thankful that I did not have any broken glasses on the back of my head. I dropped the car off at a Honda dealership on January 31 st. I still do not have a car, nor will they give me a loaner to get to work. They were no warning messages that alerted me prior to the incident. I brought the car new and it's only a year old. I believe this is a defect on Honda's manufacturing. I hope no one get hurts by this, because I know it's causing me a lot of inconveniences.

Feb 28, 2024

+ 9 more complaints for this component

STRUCTURE,UNKNOWN OR OTHER

9 complaints

my back window exploded at a stop light, literally out of nowhere

May 26, 2024

Unknown. Cold morning with defroster on, rear windshield spontaneously shattered while driving on freeway. No evidence of external factors. Large hole and cracks all the way around edge.Notified CHP. Do not know if report filed.

May 06, 2024

Rear window glass shattered on its own.

Mar 11, 2024

back wind shield exploded out of nowhere while on the freeway almost crap myself

Jan 02, 2024

Came out in the morning to the rear windshield shattered. No impact or anything of the like, just randomly shattered overnight while in my garage.

Dec 03, 2023

+ 4 more complaints for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

8 complaints

Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get repaired he didn't have an answer and told me to check every week. In the mean time I asked if the inspection can be done; I'm still pending getting an appointment for the electrical inspection.

Feb 18, 2025

The Back window blew up and dispersed glass at least 5 ft into my driveway while I was standing behind it. It was very scary and frightening. Fortunately, I did not get hit with any debris. The windows continued to make a crackling sound for several minutes. I had just got a safety recall a few days before and was planning on taking it in but the notification should have been much sooner and marked urgent, for example: Do not drive your car, it may blow up. When I researched, I can see that the issue was known as early as Jan 2024 and I was just notified in September 2024. Also, Honda is not offering loners for the fix even though we have to wait for the window to come in and have no transportation. They should be very accommodating considering the situation - people could really get hurt.

Sep 28, 2024

After a 20 minute drive back to house, a smell of something burning became present inside the car. Rolled windows down to let smoke filled cabin escape. Upon arrival inside the garage and after parking car. As I was exiting car, the rear window exploded with my daughter a few feet from back of car. It was loud and recorded on video. Back of window was hot to touch. Honda dealer was quick to blame an impact from a foreign object, along with outside smell of fire entering the cabin while driving to explain away the damages. Also, the window being hot was blamed on a hot sun. Reached out to Honda, and I put in complaint. 3 days later, Honda dealer has been approved to fix problem. No warning lights. Just a strong smell of an electrical short that needs to be found. Glass was everywhere.

Jul 11, 2024

Rear windshield exploded. Windshield was hot after the explosion. Defroster was off.

Nov 28, 2023

On July 22, 2023, I was pulling out of a parking spot when the back window/windshield exploded without cause. There were no objects nearby or any other cause for the problem. The only other possible cause would've been the pneumatics failing to protect the glass or the rear defrost heating the glass until it exploded. I took the car to the dealership (Coggin Honda Orlando, 11051 S Orange Blossom Trl, Orlando, FL 32837) and they refused to fix it under the warranty of the vehicle, which at the time was just over 10K miles and less than 6 months of ownership. A quick google search shows at least dozens of reports of the same issue happening to other owners. This is very dangerous because it can injure a backseat passenger. I was forced to pay for the repair with my Insurance for something that Honda should acknowledge as a problem and provide a recall.

Nov 02, 2023

+ 3 more complaints for this component

ELECTRICAL SYSTEM,VISIBILITY/WIPER

7 complaints

Back in mid January, there was a winter storm in our area that hit overnight. Mild snow, but predominantly ice. Heading into work the next morning, I needed to use my defroster (both front and rear) to allow visibility with my windshields. I was able the clear the ice off my window and arrived safely to work. 8 hours later I headed home and again there was still some ice on my rear-windshield which prompted the use of my rear defroster. On my way home (less than 15mins from work) I did not notice any changes in visibility. Once I arrived home, I discovered that my entire rear-windshield was uniformly shattered, still intact, but shattered. Seems as though my window shattered sometime during the work day. The next day I went to my dealership as my car is still under warranty and had only been purchased less than 15 months prior. The service advisor informed me there was nothing they could do for me. Informed them of my research, as I was not the only 2023 Honda HR-V with this issue and stated that this was something that needed to be addressed by them or American Honda. At the start of February I got a response from the service advisor that my case was approved at the district level, but there were no windows available. Unrelated to the window, I was in a separate accident which prompted removal of my broken window to fix the body. The repairs were completed within two weeks and was released with crash-wrap hoping I could immediately transfer it over to Honda, but there still was no window available. I reached out to American Honda hoping for some assistance and still have no results. While i now get weekly updates on status, there is no guarantee of product delivery. It is now end of April, I have been without a window since end of February (broken window since mid-January). While my case is classified as critical, I still have no answers as to when I can/will have a window.

Apr 23, 2024

I used remote start to start my 2023 HR-V SPORT, and walked outside about 5 minutes later to find the rear windshield completely shattered. I thought something may have hit the glass, but I was backed into my driveway close to the garage door, and it was mid-morning so I didn't suspect a break-in attempt, as there was absolutely nothing in the car to steal. After doing some research online, I found all the reports of the Rear Defrost malfunction being reported. I have been setting the A/C to preheat the vehicle in the mornings due to the recent cold snap, so I double checked my settings, and they were indeed set the same, with the Rear Defrost set ON. I called my local Honda Service Dept. today and the person on the phone acted surprised, and claimed to have never heard of this issue. I am still waiting on a call back from the actual Service Department to take the car in. We are currently now without transportation, and no answers from Honda.

Jan 27, 2024

The back windscreen of my 2023 Honda HRV spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). The vehicle was parked with engine off and was being filled with gasoline at a gas station. When the back hatch was opened to remove a bag (covered in broken glass) most of the remaining windscreen fell in to the back of the vehicle when the hatch was shut. The vehicle was not involved in an accident/collision and was not hit by any object. The rear window heater had been turned on in the previous minutes. Honda do not have a recall for this issue but they have issued a dealer communication and are investigating the general issue. This does seem to be a common issue according to Honda forums.

Nov 20, 2023

Outside temperature in the 70s had recently just rained and rear window was foggy. I turned on the rear defogger after about two minutes or so started smelling something burning thought it was car exhaust. I parked the car and the rear window shattered.There was a hole the size of a baseball, and when I went out to look, everything fell into the trunk area, Honda claims this is not a warranty issue and it’s not covered

Oct 21, 2023

I had my car parked at my place of work and the rear windsheld exploded and shattered by itself. The car was not vandalized, touched by an object/being, or had an attempt break in. This all happened after use of the rear windshield defrost component. Luckily I was not driving or in the car when this happened. I brought the car to my nearest dealership and informed them on what happened. The vehicle was inspected by the dealership and also, the police. All confirmed that it was not done by an object/being. There were no warnings or messages that were brought to my attention about this happening or could happen. Now it has to get replaced!

Sep 20, 2023

+ 2 more complaints for this component

ELECTRICAL SYSTEM

5 complaints

The contact owns a 2023 Honda HR-V. The contact stated while driving at various speeds, the vehicle suddenly shut off. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was taken to the local dealer who diagnosed that the alternator and battery were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.

Apr 25, 2025

Back window blew out due to faulty defrost system. I had to have it replaced , took 2 weeks because there are no inventory of those windows. Cost me $500 plus rental car fees and time

Sep 08, 2024

We have since become aware that Honda is aware of the exploding rear window phenomenon caused by the heating coil concentration in one area, creating a hot spot and weakening the glass. My 2023 Honda HR-V is now at the dealership where we purchased it for repair and was told today that Honda will cover the cost. However, the rear window for our vehicle is on back order (I wonder why). There was no warning just a loud instantaneous explosion and glass flying.

Jul 03, 2024

The contact owns a 2023 Honda HR-V. The contact stated that the alarm had sounded without incident and the contact disabled the alarm. The contact stated that hours later, the contact attempted to start the vehicle with several messages displayed on the instrument panel. After several failed attempts, the contact attempted to jumpstart the vehicle; however, the failure persisted. Due to the failure, the vehicle was towed to a dealer where the contact was later informed that rodents had chewed on the wiring harnesses due to the wiring harnesses being made with soy-based, eco-friendly materials. The contact was informed that the repair was not covered under warranty and that the repair would be performed out-of-pocket. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 6,000.

Jun 26, 2024

" I purchased a brand new 2023 Honda HRV from your facility and I'm already having problems with it. My issue is that anytime I use the rear defroster, after it cools, it causes the Paneling and Side view mirrors to brutally crack and warp. Online I saw others have the same exact issue. It starts with metal warping, every time, and ends in the back window being blown out. I don't understand why there's not a recall for this apparent issue. I went on the internet and saw that many others had the exact same issue, but no recall was set into play. This has been an ongoing issue for Honda since 2019 in their HRV line; or at least, this is where the complaints began. I recently got a recall in the mail, stating something about a seatbelt, but not for the more important Defroster issue. What can or should I do about this?" This was an email I sent to a Honda Customer service agent at the dealership I bought it from, after also contacting Customer Service by phone. To date, there have been ZERO attempts to resolve my concerns. I have not received any phone calls or emails back to even let me know they cared. Currently, I refuse to use my rear defroster on this model EVER, for fear that my rear window will explode while driving.

Feb 05, 2024

STEERING,LANE DEPARTURE

5 complaints

steering is sticky. causes erratic steering especially at highway speeds. dealer inspected an stated it was normal. no lights or warnings. we feel its unsafe and sold it back to the dealer.

May 17, 2024

The car feels like the lane assist is on when its not. When you try to steer it jerks instead of smoothly turning especially on the highway when steering to the left. I feel it’s getting worse.

Mar 19, 2024

Steering wheel sticks. Need to jerk it out of a what seems like a locked position when driving. Steering wheel jerks while making a clicking sound.

Mar 12, 2024

I have a 2023 HR-V 5DR 2WD EX-L 5800K miles - bought 3/18/2023 Took my vehicle into my dealership to let them know I am having an issue with my steering as it sticks and then jerks when driving at any speed.

Jan 25, 2024

I have steering issues and it is worse in the colder weather. Like sticky steering. I noticed it soon after I bought the car and then it seemed to go away but now steering is weird all the time and I only have 9,000 miles on the car.

Dec 02, 2023

STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

5 complaints

Rear window glass broke out of nothing without any collision or otherwise impact. I parked the car in a covered, safe garage and then the other day the rear window glass was completely shattered and broken.

Jan 30, 2024

While at the gym one evening on 1/3, I came back to my car and noticed a shattered rear windshield. Initially my thoughts were 'did my car get broken into?' however, nothing was missing and my gym is located in a fairly safe part of town. Also, this occurred early evening, one of the busiest times at the gym and an unlikely time for a break in. I notified the police, my insurance company, and the gym. The police reviewed footage of the parking lot and didn't see anything that suggested a break it. Shortly thereafter, I became aware of many HRV owners experiencing 'spontaneous' shattering of the rear windshield. The situation was beginning to make more sense. I believe that I am a victim of this defect.

Jan 15, 2024

The rear window of my one year old 2023 HrV suddenly shattered, thankfully while vehicle was parked. No impact to glass or reasoning, I filed an incident report with police out of concern, they had never seen anything like it but stated it was not due to any object impact. This happened right on Christmas weekend, leaving me without a safe car to drive which ruined some of plans and dealership was unable to assist but associate did mention she’s seen another customer with same issue and there are many similar instances online. I could’ve been driving or had my boy in the backseat when this happened. There seems to be some issue with the pressure points and placement of the window, frightening this can happen again. No warning lights triggered for this particular scenario. Please issue recall.

Dec 27, 2023

While I was driving the rear window suddenly shattered creating a loud thud. Chunks of shattering glass fell into the back section of the car. No foreign object hit the car. This was just a spontaneous event. We often transport our grand children and it is possible that they could have been seriously injured if they would have been in the car at the time. The car is unsafe to drive at this time due to shards of glass still loose. I plan to contact the local Honda dealership and will request a representative to come inspect the damage. Our HRV is still under warranty.

Nov 27, 2023

I was driving my Honda hrv on a normal day like any other and had my defroster on and out of no where heard a loud pop and my whole back window shattered

Oct 06, 2023

STRUCTURE,VISIBILITY/WIPER

4 complaints

In the morning of December 31, 2024, I got into my 2023 Honda HRV and as I turned on the ignition, I was shocked by the shattering sound of glass at the rear of the vehicle. To my horror, it was the rear windshield that had shattered to smithereens. I was terribly upset by this incident and while thinking of my next action, I learned through Google that it was due to a manufacturing defect with the 2023 Honda HRV model. Yet, I had not been notified by the Honda of any recall in regard to this defect. I took the car to the nearest Honda dealership where they plastered the rear of my car with a thin plastic and promised to call me as soon as they got the necessary parts. The incident could have caused serious physical and emotional injuries if I had passengers in the rear seats of the car. Even, all alone, I was emotionally traumatized by the incident.

Dec 31, 2024

Rear window shattered randomly on a cool day with the rear defrost on. I was parked and bearded a boom and looked back and my rear window was shattered. No damage to the vehicle, no accident with vehicle, and object thrown at window. The window just shattered randomly. I’ve read this is a common issue with this year and model, I’ve heard the rear defrost overheats and shatters the glass.

Oct 02, 2023

My rear windshield shattered spontaneously while driving on the freeway. No impact caused this event.

Aug 14, 2023

My car was parking on normal rainy day and my back glass explode

Apr 11, 2023

ENGINE

3 complaints

The car is making a rotting sound when I start accelerating and it didn’t make that sound before. It feels like it is the catalytic converter. I bought this car brand new, so it is a bit annoying that I am having this issue with a new car that I been having it for less than 3 years

Aug 23, 2025

Valve cover started leaking after 3rd oil change in dealership. Took it in and they retorqued to factory spec, applied silicone and cleaned it under the included drivetrain warranty. They did not replace my valve cover like I thought they would. This should not be happening on a year old vehicle with about 15900 miles.

Mar 11, 2024

Dear Sir/Madam While driving on [XXX] the message came on the screen 12 volt battery charging system problem. Do not drive. Time 10.54AM. The noise would start in the engine compartment while accelerating, then a smell entered the cabin of the car. I pulled over one mile after at a nearby service area and when I opened up the hood i have discovered a loose belt and a loose pulley. I towed the car to the [XXX] Honda in Reading, MA. The service didn't do much to investigate the issue and instigated that because I did not do an oil change at Honda Dealer they cannot cover the malfunction by warranty until Honda Corp approves it. I did my own investigation and found a broken off bolt laying in the bottom of the engine cover. I showed the discovery to them and then they voided a 240$ diagnostics charge. Then the real mechanic showed up by accident, saw the bolt and said that it did not surprise him at all. I think that the bolt pulleys bolts were overtightened and over the time they snap loose. Big issue is present for a new model 2023 Honda HR-V and later editions possibly. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 28, 2024

TIRES

2 complaints

I am writing to report a serious tire failure incident involving a Hankook tire that came with my brand-new 2023 Honda HR-V. While driving recently — with approximately 16,500 miles on the vehicle — the rear tire suddenly blew out without any prior warning. Fortunately, I was able to maintain control and safely stop the vehicle without harm to myself or others. There were no signs or alerts from the vehicle’s tire pressure monitoring system (TPMS) before or during the blowout. Strangely, the TPMS warning light only came on after I replaced the damaged tire with the spare, which raises concerns about the effectiveness or response delay of the TPMS. I would like to highlight: Tire size : 215/60R17 •The tire had no visible damage or issues before the blowout, and I follow routine servicing through my dealership. •As a result of the incident, the rear wheel drum has a very minor bend. •Unfortunately, the damaged tire is no longer in my possession ( I have changed it), but I do have clear photographs taken immediately after the incident, which I can share upon request. •The issue has not yet been evaluated by a dealer or third party, but I am open to doing so if needed. This unexpected failure poses a significant safety concern, and I believe it deserves further investigation to ensure no broader defect or issue exists.

Aug 06, 2025

225 / 55R18 Bought new 2023 Honda HRV Tires need replaced at 31,000 miles tread is gone. All Honda required tire rotation completed at dealership

Jul 24, 2023

STEERING,ELECTRICAL SYSTEM

2 complaints

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 50 - 55 MPH, there was resistance in the steering wheel intermittently. The contact stated that several safety systems were display as disabled for reasons such as dirt on the windshield; however, the failure had occurred after the vehicle was cleaned and there was no visible interference. The dealer was contacted to schedule an appointment in November 2024; however, the appointment was not scheduled. The contact recently contacted the dealer to schedule an appointment and was informed that the vehicle could not be repaired until May 29th, 2025. The manufacturer was not made aware of the issue. The failure mileage was 63,000. Parts distribution disconnect.

Jan 14, 2025

The steering wheel will automatically jerk to the left and right while driving, particularly in cold weather. I had at first thought this was the lane assist, however I turned it off and the it was still happening.While driving on the highway it’s as if the steering wheel is making small motions left and right on its own as I am trying to keep a straight path on the road. It has not put me at any direct safety risks but it is definitely a nuisance and makes the driving experience very annoying. I have not yet taken it to a dealership to be duplicated or inspected, however I have read that there have been multiple reports made to NHTSA about this same issue. There were no warning lamps or messages associated with this issue.

Feb 12, 2024

EXTERIOR LIGHTING

2 complaints

The headlights seem to high for the vehicle, blinding other drivers, after some research they can be lower, but the dealer does not seem to see that problem

Nov 29, 2024

Every time I am driving dusk or night, I am being flashed by oncoming drivers as if I have my high beams on. Every time this happens I am using low beams. I am not usually prepared for their brights and it is difficult on my eyes. I have only had the car since November, but it has happened ever time I drive at night. I am sure it is annoying for the oncoming traffic as well, if they think I have my brights on.

Feb 07, 2023

UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

Had just parked my car at work and suddenly the back windshield shatters with a huge bam! Sounded like a gun shot. I called the police and they say it had to of spontaneously shattered with no previous damage. It was terrifying

Jul 30, 2024

Purchased HRV new and at approximately 3900 miles all warning system lights starting flashing while I was driving. Took car home and checked oil and there was NONE at all. Put oil in and took to dealership who found the Honda manufacturer had not installed the oil filter properly and the car had sprayed oil across the undercarriage of the car while I was on the interstate. If the car had locked up while driving 70 mph due to no oil, my father, brother, and I would have been killed and may have injured/killed someone else. Since getting oil filter installed correctly and oil in the car, the Collision and lane departure warnings continue to display periodically at the initial starting of the car saying the those systems have issues and to see the dealership. I have taken car to the dealership 3 times and once they connected it to a diagnostic machine which said "I had a code" and those codes were supposedly corrected, but the same warnings remain. It is not reproduceable and I have not been able to capture a pic of the occurrance. I believe running out of oil has damaged the warning systems and needs to be replaced or Honda should provide me a new car for my current car (10,700 miles).

Jan 09, 2024

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

2 complaints

Almost all advanced safety features have stopped working including the ones selected and still others more such as lane keep assist, parking collision warning etc.

Apr 29, 2024

The warning signs popped up with those 2 safety features and said “see your dealer”, I took to the dealer and there was “nothing wrong”. On the dashboard warnings started to flash “Brake” with nothing in it view and has ATTEMPTED to even brake by itself with nothing in front of it or anything that could affect it. I then still had the 2 warning safety features pop up also so I took to the dealer for a second time and they said there was a problem with the battery and replaced it under warranty. The car was brand new and I had it for 6 months. After battery replacement that same week the car shut off TWICE by itself. The 6 months of owning the vehicle it has NEVER done that mind you I’ve waited about 30 minutes a day for my daughter in the school pickup line and it has never once turned off. I took to the dealer and they said “nothing” was wrong with it. They said the vehicle kept coming out as cleared.

May 24, 2023

AIR BAGS

2 complaints

MY BACK WINSHIELD EXPLODED no rocks hited no cars around me just exploded

Apr 03, 2024

The contact owned a 2023 Honda HR-V. The contact stated that while driving at 35 MPH, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. As a result, the contact collided head-on with a tree. The air bags did deploy but were only partially inflated. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. A police report was filed, but no injuries were reported. The contact did not receive medical attention on the day of the collision. However, the contact later transported himself to an area hospital and was treated for chest and abdominal pain. The manufacturer was notified of the failure but did not assist. The failure mileage was 7,500.

Dec 14, 2023

Crash: 1

Injuries: 1

SEAT BELTS

2 complaints

The front passenger belt stop latching. I called the dealer. The part was on backorder. I have an appointment on Tuesday 1/23/24 to fix the front buckle. I also told them when riding in the car the middle back seat belt dings like someone is back there. There is no one in the car. Now the back middle seat has a green box saying that someone is latched in the buckle. Again, there is no one in the back seat. I cannot safely put my kids in this car. The only warning that the front buckle gave was the seat belt was not latched. It would not hook on so my oldest would have to sit in the back seat.

Jan 19, 2024

The contact owns a 2023 Honda HR-V. The contact stated that the front driver’s side seat belt frequently became unlatched while driving at various speeds. The seat belt failed to latch securely after several attempts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Sep 18, 2023

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,LANE DEPARTURE

1 complaint

My Car Loosing Power The screen is black there is nothing showing on the dashboard this has been happening since August 2025 The SUV accelerate while I am driving or braking even when all of the lane changing and braking systems are turn off this happens often whenever I am driving the vehicle. It feels like someone else is in control of my car

Dec 12, 2025

STEERING,POWER TRAIN,WHEELS

1 complaint

While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and unsafe to operate. The problem has occurred more than once and is not consistent with normal wear and tear for a vehicle of this age and mileage. A Honda dealership inspected the vehicle and recommended replacement of the complete steering rack, including inner tie rods, boots, and clamps. The dealership also recommended replacement of the right drive axle due to a damaged outer joint. No warning lights or dashboard messages appeared prior to the failure. The vehicle required inspection and repair due to the safety risk.

Dec 12, 2025

STEERING,WHEELS,LANE DEPARTURE

1 complaint

please contact me directly via email or phone for further details.

Aug 22, 2025

Crash: 1

Injuries: 1

FORWARD COLLISION AVOIDANCE

1 complaint

The contact owned a 2023 Honda HR-V. The contact stated that while was driving at 20 MPH, while depressing the accelerator pedal, the brakes engaged independently, and while attempting to depress the accelerator pedal again, a bystander collided with the rear driver side corner of the vehicle. The air bag did deploy. The vehicle was still drivable. The contact mentioned she was making a left turn while crossing over two lanes. No warning lights illuminated. The contact stated she did not sustain any injuries. No medical attention was required. A police report was filed. The vehicle was not taken to an independent mechanic or dealer for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

May 29, 2025

Crash: 1

ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER

1 complaint

In November 2022, before I even drove off the lot, when I noticed and asked about a rattling noise coming from the passenger-side front window, I was told it was normal because it’s a brand-new car. Within a few hundred miles, I began to experience issues with the car, felt the electrical problems and car felt shaky and unstable. As this continued, I’ve received a reminder from Honda about the three years of service and to schedule an appointment with a certified dealer. And I did, this is also when brought up the fact that I feel and experiences issues with the car, but it remained ignored. Fast-forward to Spring 2023, issues worsen, while driving with a minor in a rear-facing car seat, I heard a loud noise that sounded like gunfire. It took a moment to realize that the rear windshield had suddenly shattered without a warning. This incident caused severe emotional distress, especially given the presence of a minor child in the vehicle. Since May 2023, the certified dealer failed to resolve the ongoing and swishing wind noise coming from the rear. This left us and our child with no safe, no reliable transportation on forward. Then, the vehicle began to turn off its monitors and exhibit more electrical malfunctions, along with engine problems. I continued bringing the vehicle in and its complimentary services and routine maintenance, reporting the problems each time, but nothing was ever resolved. Throughout the years the issues continue to worsen. Most recently, the front windshield cracked spontaneously, and within a few weeks again heard the gunfire, at that time around the sunroof, exploded suddenly and shattered without any external impact or warning. That day I’ve re-routed from and to the local dealer, slowly with the hazard lights as the shattered glass began to spread. Same day the dealer accepted the vehicle, for warranty repairs, service, further complimentary inspection that revealed even more issues. But soon after this dealer refused... [see attached]

May 18, 2025

SEATS

1 complaint

Driver seat is provided with a manual height adjustment using a lever. The issue is that, once adjusted the height, is not maintained and starts to "sink" until bottomed. With time and years, keeps to be getting worse. No remedy has been provided by the dealer, other than stating that is a "normal issue on Honda's with that manual height adjuster.

Mar 14, 2025

STEERING,AIR BAGS,SERVICE BRAKES

1 complaint

The contact owned a 2023 Honda HR-V. The contact stated while driving at approximately 45 MPH and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. The contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. The contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. The contact stated that she was able to stop and turn the vehicle off. The contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. The air bags did not deploy. A police report was not filed. No injuries were reported. The contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. The vehicle was towed to a collision center. The insurance provider declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.

Mar 14, 2025

Crash: 1

FUEL/PROPULSION SYSTEM

1 complaint

Emission Reduction reduction checks engine light on rear dent in the tire pressure sensor on

Feb 24, 2025

STEERING,SEATS

1 complaint

I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car

Feb 03, 2025

ELECTRICAL SYSTEM,ENGINE

1 complaint

It has been 6 times that we have needed to jump start the car. The time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. Today it started fine and the second time it needed a jump start. I contacted AAA the first time it happened, they checked the battery at the dealer and everything looked great on the dealers end. They mentioned to record any mishaps. My friend who has a 2023 Honda H-RV Sport has reported that she is experiencing similar problems where her car also needs a jump start. I now carry a portable jumper by how often this issue has been occurring.

Jan 29, 2025

STEERING,SEAT BELTS

1 complaint

The contact owns a 2023 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 23V782000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle was difficult to steer while driving. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact was significantly concerned for his safety while driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 6,950. Parts distribution disconnect.

Dec 09, 2024

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

While driving the CBMS was activated and my car came to a complete stop even though no cars were in front of me. It stopped my car in an intersection and a car was coming behind me

Nov 09, 2024

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

The car stalls randomly while driving. Has stalled 5 times in less than a year. 3 times while accelerating and 2 times while coming to a stop at a stop sign. Car was dropped off to dealer for a couple days and testing and evaluated. Dealer service could not determine an issues with any systems. Car being dropped off again to the dealer today

May 16, 2024

BACK OVER PREVENTION

1 complaint

My rear Window completely shattered, the car was on and in a complete stop. No trauma no force, it randomly just broke. It is now in the shop, estimating to be in the shop for about a month because of back order parts.

Apr 09, 2024

STEERING,SEAT BELTS,UNKNOWN OR OTHER

1 complaint

Car was bought in November/December 2022. Honda was experiencing supply chain issues so had to wait to get a new 2023 model. Around November 2023, the rear windshield glass exploted and shuttered. At first I was told by Honda that they have never heard of that issue; but when I told them that I went to Google and the same situation is happening all over USA, then they said, yes, we know about the problem on this model. They fixed at no cost to me and they provided a rental car as well. I told them that prior to the explosion there was a strong burning smell - later they told me there was probably fumes leaking from the rear windshield glass that was about to explode. In addition, this new car has had a recall (something about the driver's safety belt) and I also mentioned that the steering wheel makes a noise when it goes left or right... the steering wheel feel heavy too. I was then told that that is another issue that certain Honda models are also experiencing. To repair that it will take 6 months for the replacement part to come from Asia so they were not sure if I was able to just keep driving the car (safely) after I made the decision for them to order the part OR I needed to leave my car in their dealer for the length of time until the part arrived. Too many things are happening with the new car... I just want to get a replacement vehicle.

Apr 03, 2024

VISIBILITY/WIPER,LANE DEPARTURE

1 complaint

Back glass shattered while sitting in driveway. 2023 Honda HR-V

Jan 29, 2024

STEERING,WHEELS,UNKNOWN OR OTHER

1 complaint

During a short drip in August 2023 was the first time I noticed the steering "freezing" on the highway and jolting when I tried to control it. I had to use considerable force to hold and direct the steering throughout the trip and back. Still, on the trip, it sometimes felt as if the vehicle was floating and the steering had no grip. It was such a risky and exhausting trip for me because of this problem. On November 30th, 2023, I was on the highway again and experienced it. The steering felt stiff and at times, the front wheels felt like they were being magnetically pulled away in a different direction. I felt so unsafe with other fast-moving vehicles on every side as I struggled to keep the steering aligned. I had to use a good amount of force to grip and direct the steering and found myself praying for safety as I drove. It was certainly hazardous as it could endanger my life and those of others. I called the dealership to lay a complaint. They asked me to bring the car over to them, but I am in a different location and frightened to drive the car for hours to them and then more hours from there back to my base. I asked if I could take it to a nearby dealership but was told I'd have to pay hundreds of dollars for diagnostics. If they could direct me to a nearby dealership to run diagnostics for free, I would be willing to do that. There have not been warning signs indicated by the vehicle so far. I got this car in March and it has less than 3000 miles on it. I don't know what to do. I feel as if I've made a mistake purchasing it.

Dec 29, 2023

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

The contact owns a 2023 Honda HR-V. The contact stated that after remotely starting the vehicle and activating the rear window defroster, moments later the rear glass hatchback window exploded outward from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 12,057.

Dec 12, 2023

STEERING,VISIBILITY/WIPER

1 complaint

Rear Glass just shattered Nothing provoked it just broken sitting in driveway & steering tighting up while driving cause wheel too jerk when driving

Dec 03, 2023

STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

The steering is sticking and jerky without the lane assist, especially when it's cold out. Instead of normal smooth steering correction while driving, it builds up pressure while trying to correct, then it feels like a slip, then a jerk. It makes me feel very unsafe and I always now have to have a firm grip on the wheel

Dec 01, 2023

FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

I turned the corner into a parking space at a local business. When I was turning into the parking space, my foot was hovering over the left floor peddle (the break). All of a sudden, the vehicle lunged forward while my foot was still hovering over the break. During the incident, my foot did not touch the gas pedal when the car was accelerating towards the store window. I quickly firmly stepped on the brake when the car began to accelerate. The car went over the concrete parking stop, onto the sidewalk, crashing into the windows of the establishment. I nor any of the other patrons of the establishment were injured. Also to be noted, neither the forward collision, parking collision or automatic emergency breaking took effect. Police arrived on scene. A report was made. After the incident, the vehicle was towed away to a local Honda dealer in order for the vehicle to be assessed.

Sep 19, 2023

Crash: 1

ELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPER

1 complaint

I was driving and my back windshield exploded shattered evenly along the rubber seal , also my steering is pulling me back into my lane , also wheel and break problems , car shut off while my dog was in it also at night I get bright head beam flicks

Jun 22, 2023

SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Steering wheel gets loose and loud clonking noise from rear of vehicle, back window shattered while car was parked with no one around. Brakes have been grinding since day of purchase.

Jun 18, 2023

2023 HONDA HR-V Problems & Complaints

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