2015 INFINITI Q50 Problems & Complaints

Transmission valve body failed while driving which caused shifts to be limited. It could have caused an inability to shift at all, which is a safety issue. This issue has been inspected and confirmed by an independent shop. No warning signs were present before the failure. Furthermore, this issue is well known to Infiniti. It’s caused by breakdown of the transmission fluid overtime, causing a reduction in the cooling capacity of the fluid. But Infiniti says that the fluid should be lifetime. This overheating causes the TCM on the valve body to fail. If it failed while I was going at a highway speed I could have been injured.

Transmission intermittently will not shift to the next gear. Sometimes will not shift from first gear, other times will not shift from 3rd gear. Sometimes no issue at all. It is intermittent and no warning to when the issue might happened. It happens when trying to accelerate and has put me in an unsafe situation trying to accelerate on the highway or around town.

Transmission failure without warning!!

Valve body goes bad after a few hundred miles every time. fluid enters the tcm causing it to go bad. the tcm could be welded back on but dealer just replaces the whole transmission

I received a recall notice (folded information card) from Infinity in the mail in about August 2024 regarding Recall NHTSA 24V-470-R24A7. I also received an email from Infinity on August 28, 2024 with Subject "Your Q50 is due for Important recall repairs " and noted it stated Recall Code R24A7/R24A5: NHTSA 24V-470: Recall Description Q50/Q70 Prop Shaft. I contacted Infinity to schedule the repair and received a confirmed email service appointment for October 4th 2024. When I arrived at the dealership the service department told me they did not have parts but would change my oil and do other service for a fee. All I wanted was the recall fixed. In total I've been to the dealer 3 times and been always told that they have not received parts from the manufacturer. Today I called Infinity Consumer Affairs Department at 1-800-662-6200 and spoke to "Dennis". He did little but talk in circles and did nothing to provide information and when the recall would be fixed. Since I was getting no information and he was not listening or helping I told him I was ending the call and calling the NHTSA, which I did and spoke with Tyronda. Confirmation number for call she gave me is [XXX] for our call. After my repeated efforts and complaints, Infinity appears to have no interest on fixing the vehicle recall they first advised me of in August, only seemingly "going through the motions" as slow as possible. My car is not fixed after about 4 months and they have done nothing to contact me as to when it will be repaired. That is my complaint INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was making a left turn when the steering stopped working and the motor lost power, the adaptive steering quit working after approximately 15 mins. I started the car and it was working. Went a half mile made a right turn and it went out again. Shut off the motor tried to start it and could not. 20 mins later it started and has been working since. Dealer couldn't find the problem and wouldn't fix it, they also said that their were no recalls but I know that is not true. Infiniti had a law suit brought against them for the adaptive steering issue. If they fixed it why doesn't it work right.

Unknown. Started to make left turn steering made loud banging noise then lost all power. Stepped on gas pedal would not go lost steering control and coasted to a stop. Adaptive steering went out. Almost got hit by on coming traffic.

Adaptive steering clicks and looses control. Steering wheel jerks back when self aligning. There was a recall for this I believe in June 2016. For 2015 infinity Q50’s but my VIN says that it wasn’t recalled but is the exact description of what is happening.

Sitting in parking lot when a malfunction warning popped up with the dashboard lit up. Steering wheel, traction control, front and rear collision control and chassis system control system error. Had car towed to the dealership to find out it was DAST Steering control units. EPS/DAST 3 DTC C13D5-00 Control module, Chassis Control DTC C1B90-00 DAST System, DAST 1 DTC C13E9-00 Booting Angle Processing, DAST 1 DTC C13EB-00 Booting Angle Processing, DAST 2 DTC C13EB-00 Booting Angle Processing.

Car pulled to the left unexpectedly and constantly for like 5 mins staright then it corrected it self.

Upon driving when purchased the Engine Light for the Air Bags illuminated. Upon researching the issue the problem seems to be a common problem for vehicles of this make and problem. 90% of the time requiring the owner to take the vehicle to the dealership.Since it is a trend and ongoing I wanted to report the issue.

I was in a car accident during the summer, I was driving at speed limit when I came out the curve the car started sliding, and I went off the road and roll over at 4 times and ended up in a ditch upside in some water, but NO AIRBAGS went off I have pictures showing so, I try to tell the dealer I bought it from Car Max and even my insurance but no one seem to care but now I found this page. I also had a police on site and no ticket was issued to me since no proof of me driving recklessly I did have a police report but I can’t find it since it was back in the summer

The contact owned a 2015 Infiniti Q50. The contact stated that while driving approximately 5 to 10 mph, she experienced a diabetic medical emergency. The driver was unable to feel her legs or feet to stop the vehicle and crashed into the rear of an unknown SUV. The air bags did not deploy. The air bag warning light illuminated at impact. A police report was filed. The driver was taken to the emergency room by ambulance. The fire department was on the scene, but there was no reported fire. The vehicle was towed to a tow lot. The vehicle was later towed to a collision center. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,000.

The contact owns a 2015 Infiniti Q50. The contact stated while driving 20 MPH, the vehicle struck a sewer drain cover and the front driver’s side air bag deployed and the driver’s and passenger’s front seatbelts locked as needed to secure the occupants. The local dealer was contacted and the contact was informed that the vehicle needed to be diagnosed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle had to be repaired out of pocket. The failure mileage was approximately 84,000.

The contact owns a 2015 Infiniti Q50. The contact stated that while operating the vehicle, the airbag warning lights would remain illuminated while a front passenger was seated in the vehicle. The front passenger’s side air bag system message would indicate that the system was turned off. The vehicle was taken to the local dealer who serviced the failure under NHTSA Campaign Number: 16V244000 (Air Bags) however, the failure recurred days later. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 21,000.

My braking system completely failed while I was driving with no warning of sound or dash safety indicators. The only way I was able to stop my vehicle is by shifting into park while I was in motion. Two days prior to my car losing all ability to brake, my car was routinely serviced by the local dealership. All check points were green, including my brakes. The dealership towed my car back to the service center to inspect. The diagnostics came back as the break actuator unit (computer sensor) shorted which led to no communication to the brake control assist unit (computer sensor). This loss of communication between these sensors basically caused my brake functions to fail. I was fortunate to have been leaving a parking garage and not on the open road. This could have been a fatal incident. The repairs are $7000 of which Infiniti has only offered to cover $3000. This is a safety issue and a loss of faith with Infiniti as a vehicle manufacturer. There needs to be an investigation so no lives are lost. My vehicle is still not fixed.

Brake Pedal sinks to floor slowly at Red Lights. Randomly vehicle will yank seat belt back when abs module detects no brake fluid pressure once in a blue moon. This is because of the defective ABS module hydraulics leak internally from the factory. As brake fluid heats up the internal leak gets worse. Most likely check ball to pump or out valve leaking by. Model year 2015 for sure. I never got it covered under warranty because the problem starts out very random and takes a lot of time for it to always happen. Dealers will just say no problem found. ABS module cost $1k for me to buy at the dealer. Now I have brakes all the time again no thanks to a factory defect module randomly giving poor to no braking power. Internet forums of 2014-2016 have many people saying the same thing. Not the master cylinder, it is an internally leaking ABS module and will have no codes. Not happy about paying to replace a factory defective part.

PLACE THE CAR IN REVERSE TO BACK OUT OF A PARKING SPACE. WHEN I GOT TO MY STOPPING POINT I APPLIED MY BRAKES TO STOP TO SHIFT GEARS TO GO FORWARD. UPON PRESSING THE BRAKES THE VEHICLE WOULD NOT STOP AND CONTINUE TO ROLL BACKWARDS I PRESSED HARDER TO STOP THE VEHICLE IT DID NOT STOP IT ROLLED OVER A CURB AND BACKED INTO ANOTHER CAR BEFORE IT STOPPED. ONCE I TURNED OFF THE CAR AND RE-STARTED THE CAR AGAIN THE BRAKES WORKED PROPERLY. DAMAGE OCCURRED TO BOTH VEHICLES.

WHEN THE CAR HAD 8K MILES ON IT, THE FRONT ROTORS WENT BAD I.E. DEFECTED AND INFINITI DEALER FIXED THEM AND REPLACED THE FRONT PADS AS A WARRANTY ITEM. NOW AT UNDER 24K MILES, THE REAR BREAKS ARE GONE BAD BUT THE DEALER AND INFINITI CORP. ARE DENYING THEY'RE DEFECTED AND REFUSE TO FIX THEM. THIS IS MY 3RD INFINITI, I HAD BEFORE A 2008 G35S, AND 2013 G37S, I DRIVE MY CAR REGULARLY IN TOWN AND HIGHWAY, NO EXCESSIVE DRIVING, AND MY REAR BRAKES NEVER WENT BAD ON OTHER INFINITI CARS UNDER 24K MILES. I BELIEVE THE REAR BREAKS HAVE PROBLEMS JUST LIKE THE FRONT ONES DID AND THE DEALER CONSIDERED THEM DEFECTED ROTORS BASICALLY AND FIXED THEM AS A WARRANTY ITEM. THE DEALER RECOMMENDED ME TO REPLACE THEM FEW WEEKS AGO WHEN THE CAR WAS IN THE SHOP FOR SOME ELECTRICAL PROBLEM, BUT THE BREAKS DIDN'T MAKE ANY NOISE AT THE TIME AND I THOUGHT THE DEALER JUST WANTS TO MAKE SOME MONEY. BUT, STARTING YESTERDAY I HEARD THE GRINDING SOUND AND THAT'S WHEN I CALLED THE DEALER BACK AND ALSO TALKED TO INFINITI CONSUMER AFFAIR, AND THEY REFUSED TO COVER THEM.

FIRST INITIAL INCIDENT: AROUND SEPT/OCT OF 2015, I WAS DRIVING IN A FREEWAY WHERE THERE WAS A HEAVY TRAFFIC. CARS WERE RUNNING AT A SPEED OF 10-20 MPH. I WAS SLOWLY APPROACHING TO A STOP BY STEPPING ON MY BRAKE. THAT WAS WHEN MY BRAKE WOULD LOCK ON ME AND THE CAR WOULD NOT STOP TO MOVE FORWARD. LUCKILY SINCE I WASNT GOING FAST, I AVOIDED AN ACCIDENT WITH THE CAR IN FRONT OF ME. RECENT INCIDENT: HAPPENED JAN/FEB 2016, I WAS ON MY WORK'S PARKING LOT WHEN IT HAPPENED AGAIN. I HIT MY COMPANY WORK TRUCK IN THE REAR (MY CAR PRETTY MUCH GOT BURIED UNDER THAT TRUCK) AND CAUSED MY CAR TO HAVE A DAMAGE ON MY HOOD AND BUMPER. I REPORTED THIS INCIDENT TO INFINITI USA 3/1/2016, GREAT SERVICE BY THE WAY, TELLING THEM ALL MY INCIDENTS. I DIDNT REPORT ON MY INITIAL INCIDENT SINCE I THOUGHT IT WAS JUST A ONE TIME THING. WHAT IF I DROVE 70-80MPH ON THE FREEWAY AND THIS HAPPENED? MY LIFE'S AT A RISK WITH THIS VEHICLE. I DRIVE A LOT FOR WORK BUT THIS CANNOT KEEP HAPPENING TIME TO TIME. SO AFTER MY REPORT TO INFINITI, THEY OPENED MY CASE (WILL NOT SHARE MY CASE NUMBER) AND WILL SEND IT TO A INCIDENT SPECIALIST. I HAVEN'T REPAIRED ANY OF MY DAMAGE FROM THE MALFUNCTION YET BECAUSE I STRONGLY BELIEVE I AM NOT LIABLE FOR ANY OF THIS DAMAGE. I READ ONE OF THE COMPLAINTS ON NOVEMBER, 2016, AND THAT PERSON'S CASE GOT REJECTED. I AM GUESSING INFINITI DOES NOT WANT TO AGREE THEIR MALFUNCTIONS AND BLAME IT ON THE CUSTOMER? I AM AFRAID THAT SINCE I DO NOT HAVE A DASHBOARD CAMERA OR ANYTHING THAT WILL SUPPORT MY STORY, IT MAY BE REJECTED. BUT I AM WILLING TO ACT UPON THEIR DECISION IF IT DOES NOT RESOLVE THE WAY HOW IT SHOULD BE RESOLVED. HIGHLY CONCERNED ABOUT ANYONE'S SAFETY NOW DRIVING THIS VEHICLE AROUND.

Sun roof drain is clogged which has caused my carpets to go wet literally puddles, could potentially damage my electronics in car this is an ongoing problem for thousands of Infinitis. I am in a group on Facebook and I can literally scroll and find hundreds of Infiniti owners complaining about their carpets and how Infiniti dealerships charging thousands of dollars to repair. I’ve been holding off to get this fixed in hopes that I’d find someone to assist me with a lower price but nothing

My vehicle suddenly jumped then accelerated slowly and wouldn't get past 3rd gear while driving on I275 (speed limit 55MPH) proceeded to mechanic, error code 0720 speed sensor output related to transmission. Then was told by Infiniti and another auto body repair shop that it most likely in models 2014-2016 it was a transmission assembly that needed replaced. that Infiniti was given a service bulletin that they should not just replace the speed sensor. I believe this should be a recall. My vehicle has less than 60,000 miles and has been garaged and has had all maintenance completed. This is a safety issue, Infiniti is aware of this and it is also a costly repair anywhere from $2500-$3000. I am asking for a recall of Valve body for Infinite Q50 2014-2016.

I WAS DRIVING TO WORK AT APPROX 6:15AM ON HWY 17. SPEED WAS APPROX 40MPH WHEN THE SUNROOF SUDDENLY EXPLODED. MOST OF THE GLASS FLEW OUT SHOWERING THE CARS BEHIND ME. I DIDN'T HEAR OR SEE ANYTHING HIT THE SUNROOF.

I WAS DRIVING ON I-65 AT 4:00 PM ON JUNE 19 WHEN MY SUNROOF EXPLODED. NO OTHER VEHICLES OR DEBRIS WERE NEAR ME AND NO INDICATION OF IMPACT.

ISSUE: J HOOKS HOLDING FLOOR MAT CREATES DRIVER SAFETY ISSUE. J HOOKS ARE NOT STATIONARY AND WHEN ROTATE CAUSES FLOOR MAT TO COME LOOSE AND CREATE SAFETY ISSUE BY PREVENTING PROPERLY USING GAS AND BRAKE PEDAL. BACKGROUND: PURCHASED 2015 INFINITI Q50 AS CPO INFINITI THOUSAND OAKS W\11,992 MILES ON 5/4/16. 5/21/16 WITH 12,622 TOOK FIRST TIME INTO DEALER TO ADDRESS ISSUE OF DRIVER FLOOR MAT SLIDING AROUND AND BUNCHING UP PREVENTING ME AT TIME FROM APPROPRIATELY REACHING THE GAS OR BRAKE PEDAL. DEALER INDICATE THIS IS NORMAL WITH CAR MODELS.. 7/26/16 TOOK BACK TO DEALER AS ISSUE WAS HAPPENING DAILY. DEALER SRV MANAGER LOOKED AT AND ACKNOWLEDGED ISSUE AND OFFERED ME NEW FLOOR MATS AND REPLACEMENT OF J HOOKS. ACCEPTED. 8/11/16 3RD TIME AT 16,825 MILES.SAME ISSUE AGAIN WITH J HOOKS AND FLOOR MAT.THIS TIME DEALER INSPECTED AND INDICATED FLOOR MAT COMES LOOSE FROM FLOOR HOOK. UNABLE TO MAKE FURTHER REPAIR TO CAR. I ESCALATED TO INFINITI CUSTOMER AFFAIRS WITH LETTER AND PHONE CALL. I ASKED FOR VEHICLE BUY BACK UNDER CALIFORNIA LEMON LAW. APPROX. 12 DAYS LATER INFINITI REPLIED WITH FOLLOWING: INFINITI REALIZES SITUATIONS MAY OCCUR WITH YOUR INFINITI VEHICLE THAT, UNFORTUNATELY, FALL OUTSIDE OF THE PARAMETERS OF THE NEW VEHICLE LIMITED WARRANTY PROVIDED WITH YOUR VEHICLE. THEY SAID NO WAY IN NOT TO MANY WORDS. TALKED TO LEMON LAWYER AND SAID BE CAREFUL DEALER DOESN'T LIKE TO BE SUED, THEY WILL HIRE EXPERT WITNESSES AND IF YOU LOSE YOU HAVE TO PAY FOR THEIR WITNESSES. WENT BACK TO DEALER AND WAS TOLD ALL THE J HOOKS DO THE SAME THING. THEY ARE NOT STATIONARY AND ROTATE AROUND AND IF YOU STEP OUT OF THE CAR AND PUT PRESSURE ON THE MAT IT WILL MOVE. WAS TOLD WE WON'T PUT THIS INTO WRITING. I BOUGHT A UGLY ALL WINTER THICK RUBBER MAT WHICH IS HEAVY AND DOESN'T MOVE AROUND. GIVEN FLOOR MAT ISSUES INFINITI SHOULD TAKER OF ISSUE BETTER.

The car just slowed down super fast on freeway almost got rear ended. It would not go past 3rd gear. Poor acceleration. Could have caused a huge accident. I got it diagnosed and they said it is valve body/speed sensor/tcm and they said this is a COMMON problem for 2015 Q50. I replaced this part 2 years ago and here we go again. Shop diagnosed and said this tcm (transmission control module which is in the transmission) but they have to change whole transmission. Everything happened all the sudden then check engine light came on.

My car would not accelerate over 40 mph randomly after work. Once i noticed and tried to shift to a lower gear the car did not shift gears at all. When these things first happened there was no indicator lights on. The next morning the check engine light came on and the code pulled was P0720. After finding a repair shop to look further into the issue I was advised the car needed a new transmission to fix the issue. $4,000+ for the repair and as i google the issue I see that this is a common issue and it seems to always happen unexpectedly side note: also should be a recall on driver side blend door.. i almost died this summer due to cold air only blowing on one side in the middle of summer in 100• degree weather.

My Car Suddenly Stopped In The Middle Of The Road With A Check Engine Light. I Have a P0720 & P0500 Codes Indicating A Vehicle Speed Sensor & Output Speed Sensor Failed While Operating . This Cause My Transmission To Fail And Not Shifting. I Am On My Way To The Dealer Now . Hopefully Infiniti Will Do The Right Thing And Fix It . At 56,000 Miles A Transmission Should Not Fail . Unexpectedly Almost Causing A Car Collision . No Prior Warning Was Provided By The Car . The Car Just Suddenly Failed . This Is A Very Serious Safety Concern .

TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED, SHIFTED GEARS, REDUCED SPEED, THE ODOMETER FLASHED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, AND THE HEATING AND AIR CONDITIONING SYSTEM WENT FROM COLD TO HOT. THE CONTACT GOT OFF THE NEAREST EXIT AND PULLED OVER AND WAITED A WHILE BEFORE CONTINUING TO DRIVE HOME TO PARK THE VEHICLE. THE CONTACT STATED THAT A DIAGNOSTIC CODE READER RETRIEVED DTC CODE: P0720 (OUTPUT SPEED SENSOR). THE CONTACT CONTACTED INFINITI OF TAMPA (4600 N DALE MABRY HWY, TAMPA, FL 33614; (813) 694-1579) AND WAS INFORMED THAT THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

P0500 vehicle speed sen/cir P0720 a/t veh speed sen/ circuit-or- output speed sensor P1574 ascd vhcl apps sensor - or lcc vhl spd sen (icc models) My safety was put at risk when the vehicle hesitated and stop changing gears while traffic was behind me. The vehicle was inspected by a local dealership which was Nissan and also Infiniti including a transmission shop named ammco. There were no warning lights that would indicate the vehicle was failing until April the 5th

The valve body went bad at 164k miles. Im not the only one. On all the forums and fb groups im on, there are hundreds of valv bodys going bad on the q50s for this general area of the year. On my facebook group i have seen 4 people in the past 2 days with theirs going out. Code p0720. Mine is being hauled to the shop right now so i dont have paperwork of replacement at this time for a few days

When on the highway my transmission slipped then went out and wouldn’t accelerate, without any warning or sign of trouble beforehand. I scrambled to pull over and it started to accelerate again. It struggled to shift in 1st gear and second but despite going over 40 mph it would not shift to third gear. I could feel it slipping/sputtering when letting up on the accelerator and jerk when I press on the brakes. The engine will continue to rev high at lower speed. My check engine light came on and gave two codes, P0720 and P0500. I took this to my mechanic and he advised the valve body that houses the AT speed sensor be replaced and I likely need a new transmission. On a forum for Q50s another Infiniti owner said a dealer parts manager told them that Infiniti was aware there was a problem, and that the valve body was hard to come by and part of the delay was due to them redesigning the part to assure it didn't happen again. They suggested filing a case with Infiniti in case they were to issue some type of recall or TSB. He said out of the 750+ parts that were on backorder, his was #130 in line, and it still took over 2 months to receive. IF this is a known issue it is dangerous and should be addressed

CAME TO A SLOW STOP AT A RED LIGHT IN MY 2015 INFINITI Q50. MY FOOT WAS DIRECTLY ON THE BRAKE. WITHIN SECONDS THE CAR BEGAN TO PULL FORWARD AND I APPLIED ADDITIONAL PRESSURE ON THE BRAKES BY USING BOTH FEET. THE ENGINE WAS RACING OUT OF CONTROL AND THE TIRES WERE SCREECHING. SIFTING THE GEARS DID NOT HELP. I LET OFF THE BRAKE AND TURNED RIGHT INSTEAD OF STRAIGHT IN ORDER TO AVOID HITTING CARS. SHIFTING VIOLENTLKY THE CAR FINALLY WENT BACK TO NORMAL. THE DEALER DENIES THE CAR IS AT FAULT AND SAYS THIS IS A CASE OF HUMAN ERROR.

i’m reporting issues with the valve body on a 2015 Q50. I have had to replace the valve body already at cost of $1700. Many others have had same issue as this is a common defect with the TMC part. This needs to be addressed as a recall.

While driving on the interstate and coming over an overpass there was unavoidable debris located in the road. Immediately after passing over the debris there was a loud noise followed by jerking and the RPM's revved up almost like the car was in neutral. I let up off of the accelerator and then tried to accelerate again. The car would not go faster than 30mph and will not shift out of 3rd gear. I had the car towed to the dealership and the diagnostic codes reflected vehicle speed sensor and there was no physical damage that was visible under the car. I was told that the problem was in the transmission and that it would need to be changed and given an estimate that totaled over $10,000. I was also told by the service advisor that this is a known issue with the Infiniti Q50. After doing researching this a common problem and the consumer is having to pay out of pocket if the warranty has ended. This incident could have ended badly while doing 70mph on the interstate and the car just quits moving. With all of the complaints that I have read over in regards to the transmission issues yet no action has been taken to investigate this problem. It is obliviously a manufacturing issue and the consumer should not have to pay out of pocket for defective transmissions. This luxury car was not a cheap purchase. Very disappointed that with so many cases an investigation has never been done. Infiniti should be held accountable and a recall should be issued for this problem. I will not stop until I can get through to someone that can help.

The speed sensor on car seems to have failed unexpectedly while driving over a bridge. The car would barely move and could have become a dangerous situation for multiple people had it been typical traffic. The issue seems to be that although the sensors are corrupted, the entire valve body or transmission must be replaced to solve the issue leaving the car inoperable. The car is currently at a repair shop. The engine light did come on shortly after. PLEASE ISSUE RECALL. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168892-0001.pdf

All or one of the doors lock preventing someone from exiting the vehicle. This could be extra dangerous during adverse weather conditions or in the event of an emergency.

I WAS SIMPLY DRIVING ON THE STREET WHEN MY VEHICLE STOPPED IN THE MIDDLE OF THE ROAD CAUSING CARS TO ALMOST HIT ME. I WAS NOT INVOLVED IN ANY ACCIDENT BUT INFINITI HAS INFORMED ME THAT THE EMERGENCY SHUT OFF WAS ACTIVATED FOR UNKNOWN REASON CAUSING MY AC COMPRESSOR TO BLOW AND ENTIRE FUSE BOX TO BE DESTROYED. MY CAR ONLY HAS 70K MILES ON IT SO THIS A SAFETY HAZARD. THESE PARTS NEED TO BE RECALLED IMMEDIATELY THERE'S NO LEGITIMATE REASON FOR A NEW CAR TO DO THIS. ACCORDING TO THE MANUAL THE EMERGENCY SHUT OF FOR INFINITI HYBRIDS ONLY HAPPENED WHEN INVOLVED IN MAJOR CAR ACCIDENTS. THIS IS NOT RIGHT.

TAIL LIGHT ON THE CAR CAUGHT ON FIRE IN THE MIDDLE OF THE NIGHT IN THE OFF POSITION OUTSIDE MY RESIDENCE.

SINCE I RECEIVED THE CAR BACK IN 2015, THE REAR BACK UP CAMERA HAS A TENDENCY TO REMAIN ON THE SCREEN EVEN WHEN THE VEHICLE IS PLACED FROM REVERSE TO DRIVE. I HAVE TAKEN THE CAR INTO THE DEALERSHIP SERVICE CENTER ON CONEY ISLAND AVENUE IN BROOKLYN NY NUMEROUS TIMES AND SHOWED THEM HOW THE REAR CAMERA WAS STUCK ON THE VIDEO MONITOR. THEY SUGGESTED I SHUT THE CAR OFF AND STARTED IT AGAIN, WHICH ALLEVIATED THE ISSUE TEMPORARILY UNTIL IT HAPPENED NUMEROUS TIMES AGAIN. THIS POSES A VERY SERIOUS HAZARD ESPECIALLY IF YOU CANNOT STOP AND RESTART THE CAR.

IN THE CASE OF MOST NEWER CARS, INCLUDING MY OWN, THERE IS A PROBLEM WITH THE RULES FOR HEADLIGHTS. WHEN THE LIGHTS ARE IN THE ON OR AUTO POSITION, THE HEADLIGHTS WILL COME ON, AS WELL AS THE TAIL-LIGHTS. WHEN THE LIGHTS ARE IN THE OFF POSITION, NEWER CARS WILL SENSE WHEN TWILIGHT IS FALLING AND TURN ON BOTH THE HEADLIGHTS AND DASHBOARD LIGHTS BUT NOT THE TAIL-LIGHTS. THIS WILL GIVE THE DRIVER THE SENSE THAT HE HAS HIS LIGHTS ON (FOR HE CAN SEE THAT HIS HEADLIGHTS ARE ON) BUT HAS NO IDEA THAT HIS TAIL-LIGHTS ARE NOT ON, AND THAT THEREFORE HIS CAR IS EXTREMELY DIFFICULT TO SEE IN THE DARK. THE ONLY INDICATOR IN MY CAR THAT WOULD TELL ME IS THE GREEN LIGHT ON MY DASHBOARD TELLING ME THAT THE HEADLIGHTS ON IN THE ON OR AUTO POSITION. I AM AN UBER DRIVER IN SAN FRANCISCO AND FIND MYSELF TELLING MANY DRIVERS OF MANY DIFFERENT KINDS OF CARS THAT THEIR LIGHTS ARE NOT IN THE ON POSITION. THEY ARE ALWAYS GRATEFUL TO KNOW. THE PROBLEM, I THINK, IS THAT ALL THE CAR MANUFACTURERS ARE FOLLOWING YOUR DIRECTIONS, NOT THINKING OUTSIDE THE BOX, AND NOT REALIZING THAT YOU AND THEY HAVE CREATED A POTENTIALLY DEADLY SITUATION. I HOPE THAT YOU CAN DIRECT AUTO MANUFACTURERS TO REPAIR AND REPLACE THIS SITUATION. IF THE HEADLIGHTS GO ON, THEN THE TAIL-LIGHTS NEED TO GO ON, REGARDLESS OF THE POSITION ON THE LIGHTING STEM. THANK YOU. IF YOU NEED TO TALK TO ME ABOUT THIS MORE, I CAN BE REACHED AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I GET DISTORTIVE IMAGES AND INTENSE GLARES FROM HEADLIGHTS OF CARS BEHIND ME, AND COMING TOWARDS ME WHEN DRIVING AT NIGHT. THESE IMAGES ARE VERTICAL BEAMS OF LIGHT WITH HORIZONTAL LINES AND SHOOT TOWARDS THE SKY. EVERY CAR BEHIND YOU WILL REFLECT TWO BEAMS WITH THE LINES, AND IF THERE ARE SEVERAL CARS BEHIND YOU IT BECOMES MORE PRONOUNCED, LIKE A SEA OF VERTICAL BEAMS WITH GLARING LIGHTS. I ALSO GET INTENSE GLARES OF LIGHTS FROM HEADLIGHTS BEHIND ME AND COMING TOWARDS ME. IT FEELS LIKE EVERY CAR BEHIND OR COMING TOWARDS ME HAVE THEIR HIGH BEAMS ON. THIS EXPERIENCE IS BLINDING, DISTRACTING, DISTURBING, MAKES ME DISORIENTED, AND IS A SAFETY ISSUE. SINCE TAKING OWNERSHIP OF THIS VEHICLE ON MARCH 19, 2015, I HAVE HAD TO LIMIT MY NIGHT DRIVING. THIS EXPERIENCE HAS SUBSTANTIALLY IMPAIRED MY ENJOYMENT OF THIS VEHICLE. I HAVE COMPLAINED TO THE DEALER AND THE MANUFACTURER, AND TO DATE, NO RESOLUTION. THE DEALER, NATIONWIDE INFINITI OF TIMONIUM CLAIMS THAT THE PROBLEM CANNOT BE CORRECTED. DEALER CLAIMS THAT THE AUTO DIMMER IS NOT FAULTY AND ALL THE Q50'S DRIVE THIS WAY. *TR

The door lock of the driver's door is stuck in the locked position and the door cannot be unlocked or opened. It will not unlock using the key fob, nor with the manual control inside the door, nor with the emergency key from outside the car. This could trap an inured driver inside the car in the event of an accident. The car has not yet been inspected by anyone. There was no warning lamps or messages prior to the failure. Earlier that same day the door failed to open while in gear but did so when I shifted to park. As this car was very recently purchased by me and I am still learning about it, I failed to recognize this a symptom of an impending failure. Regardless of that warning, total failure occurred the same day. As a graduate engineer who has worked in engineering related fields for more then 50 years I can recognize that a failure mode such as this is both a health and safety hazard to occupants in the event of an accident and a design defect that should not be allowed to be sold to the general public. Thank you for any consideration you give this complaint.

the miles on the car were changed and trying to sell without the information aswell as the car is trying to get sold as a salvage title car without dealer license on facebook but they tempered with the miles on the car making it look like it only has 30k when in reality it was last reported to have 180k

My car started acting weird, fob wasn’t working correctly, doors repeatedly lock nonstop and drained battery. I took to Infiniti and they said it’s water damage from my sunroof drains. It damaged my BCM. Infiniti has quoted me 3,700 dollars to fix. I’ve done lots of research and this seems to be a very common problem with the Infiniti q50 models. I believe this is a manufactured defect. This could of left me stranded because car wouldn’t crank.

TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. INFINITI OF RIVERSIDE (3040 ADAMS ST, RIVERSIDE, CA 92504 (951) 373-5200) WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.

My steering wheel heater used to work normally, meaning an acceptable temperature, and divided evenly through my steering wheel. It is now only getting SUPER hot, to where I cannot even hold it, on the bottom left part of the steering wheel. The rest of the steering wheel is cool.

THERE ARE TIME WHEN I GO TO TURN MY STEERING WHEEL I AM GIVING MORE FORCE TO TURN THE CAR AND MY CAR SHOWS NO MECHANICAL DAMAGE OR ANYTHING BUT WHEN I TURN THE WHEEL IT STIFFENS UP A LOT AND IT IS NOT SMOOTH TO TURN ESPECIALLY WHEN I AM MAKING TURNS I SEE THIS AND IT IS WHEN I'M IN THE CITY MOSTLY.

WHEN I BOUGHT MY 2014 INFINITI Q50 I PUT IT ON THE ROAD AND THEN I STARTED RECEIVING RECALLS. I ALSO HAD SEVERAL LIGHTS ON. I BROUGHT IT BACK TO DEALERSHIP THEY DID SOMETHING LIKE CLEARING THE LIGHTS WITHOUT EVEN LOOKING AT IT. 45 DAYS AFTER I BOUGHT THIS VEHICLE I WAS IN A SERIOUS MOTOR VEHICLE ACCIDENT. I ALMOST DIED AND I LOST MY SPLEEN. ONE OF THE AIRBAGS DIDN'T DEPLOY WHICH WAS THE REASONING FOR LOSING MY SPLEEN. I BELIEVE MY STEERING LOCKED UP AND ENDED UP HITTING GUARDRAIL. TOTAL LOSS. I LOST 4,000 BECAUSE OF THIS ACCIDENT NEVER MIND I ALL MOST LOST MY LIFE!!! THIS ACCIDENT HAPPENED ON THE HIGHWAY.

THE VEHICLE IS ON A NATIONAL DO NOT SELL LIST, THIS IS AWFUL FOR RESALE VALUE!!!

TL* THE CONTACT OWNS A 2015 INFINITI Q50, EQUIPPED WITH DUNLOP TIRES, TIRE LINE: SP SPORT, TIRE SIZE: 245/40RUNFLAT/19 94W N/A, AND DOT NUMBER: U28T. THE CONTACT STATED THAT WHILE DRIVING ABOUT 40 MPH, THE VEHICLE STRUCK "A BUMP OR A POTHOLE" CAUSING THE VEHICLE TO JERK. THE FLAT TIRE WARNING MESSAGE ILLUMINATED. THE CONTACT PULLED OVER AND NOTICED THAT THE SIDE WALL OF THE FRONT PASSENGER'S SIDE TIRE RIPPED IN BLISTERS. THE CONTACT STATED THAT THE FAILURE RECURRED THREE MONTHS LATER, WHILE DRIVING ABOUT 50 MPH. THE VEHICLE STRUCK A BUMP AND THE FLAT TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE SIDE WALL OF FRONT DRIVER'S SIDE TIRE RIPPED IN BLISTERS. THE VEHICLE WAS TAKEN TO THE DEALER AT: INFINITI OF BAYSIDE, QUEENS, NY, 718-819-8400, AND WAS REFERRED TO THE TIRE MANUFACTURER AT: 800-321-2136. THE MANUFACTURER OFFERED A PRO-RATED REIMBURSEMENT FOR ONE TIRE ONLY. THE VEHICLE MANUFACTURER WAS CONTACTED AT: 800-662-6200 AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 17,000.

TIRES WERE REPLACED 4 TIMES A YEAR DUE TO SIDEWALL PROBLEMS. WE HAVE 4 CARS IN THE HOUSE AND NONE OF THE OTHER CARS HAVE THIS ISSUE. THESE TIRES CANNOT HANDLE ANY POTHOLES. INFINITI TOOK OUT THE ROAD HAZARD WARRANTY FOR THESE TIRES IN THEIR 2015 MODEL Q50S.

DUNLOP P245/R40R19 RUN FLATS. THESE TIRES SHOULD NOT BE ALLOWED TO BE SOLD TO THE PUBLIC UNTIL THE ISSUES ARE RESOLVED. WE WERE DRIVING HOME WHEN THE FLAT TIRE LIGHT CAME HOME. WE WERE ON CITY STREETS. AAA PUT ON THE SPARE TIRE. THE DEALERSHIP STATED ON THE REPAIR ORDER THAT THE SIDEWALL OF TIRE WAS BLOWN OUT. WE HAD TO PURCHASE A NEW TIRE FOR $468. A WEEK LATER - THE 3 REMAINING TIRES ALL HAVE BUBBLES ON THE SIDEWALLS. THIS IS A SAFETY HAZARD! I AM UNABLE TO GET NEW TIRES UNTIL TOMORROW AS THEY HAVE TO BE ORDERED AND I'M ORDERING MICHELINS - NOT DUNLOPS! ONLY DRIVEN ON THE NEW FOR 2 WEEKS AND CAN NOT RECEIVE A REFUND OR A PORTION OF THE MONEY BACK THAT I'VE SPEND. I HAVE A COMPLAINT IN TO GOODYEAR WHO HAVE STATED THAT THEY "MAY" ATTEMPT TO MAKE THE ISSUE RIGHT. THEY TOLD ME TO HAVE THE TIRES INSPECTED - WHICH I HAVE - ONLY TO BE TOLD WHAT I ALREADY KNOW - THEY ALL HAVE DAMAGE TO THE SIDEWALL. WE'VE ONLY PUT 14K MILES ON THE TIRES TOTAL.

SIDEWALL TEAR AND BUBBLE. TIRES HAD TO BE REPLACED 4 TIMES IN 1 YEAR . LEFT FRONT TIRE WAS REPLACED AT 3,058 MILES. LEFT TIRE WAS REPLACED AGAIN AT 5,923 MILES. RIGHT FRONT TIRE WAS REPLACED AT 6,811 MILES. RIGHT FRONT TIRE WAS REPLACED AGAIN AT 17,760

P07200 code came up, transmission is no good because of a cheap sensor that's impossible to fix. seems to be very common and very inconvenient

The contact owns a 2015 Infiniti Q50. The contact stated while driving 40 MPH, the accelerator was depressed; however, the vehicle failed to shift into gear properly, with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission valve body had failed, and the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,150.

Just over 1 week ago, I was leaving a parking lot and driving back to my home when my car wouldn't accelerate past about ~10-15 miles per hour and wasn't shifting gears. When I took my foot off the gas pedal, the gear just dropped immediately from above third to first gear and the car shook. I first noticed this when already out of the parking lot and pulling off from a median onto the road, with no engine light or other warnings. I quickly pulled into the turn lane where there wasn't traffic and turned the car off and back on. It was the same but luckily I was in eyes view of my apartment, so I drove under 10 mph and made it home. I took the vehicle to a transmission service center and the error code that came up on the computer was (P0500 - Vehicle Speed Sensor A), which the service center said is an issue with the "valve body" inside the transmission, specifically the "TCM - Transmission Control Module" that sits on top of the valve body. I contacted multiple Infiniti service centers and they all confirmed that the valve body for my vehicle (part# 31705-x133a) is back ordered by over a month and could be longer until they have it. They do not sell the Transmission Control Module separately. The valve body was quoted to me for $2200 for the part alone. I attempted to install an aftermarket valve body and a new error code came up on the computer (PO720 - Output Speed Sensor Circuit). I kept the original valve body and will hold onto it. Doing some more research, this appears to be a common issue with the Infiniti Q50 - [XXX] In addition to the reddit thread above, a quick google search for Infiniti Error codes P0500 and PO720 point to multiple sources indicating the same common experience and outcome. My vehicle has 110k miles and users in the reddit comments are also reporting the same issue with the TCM Transmission Control Module occurring between 85k - 100k miles in all cases. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air bag light suddenly said “passenger airbag off”. Don’t have to brake to switch gears. Steering at times feels a bit off.

Transmission, Transmission Valve body, speed sensors. After transmission shifting issues while traveling the interstate I had to have the car towed to the dealership. After the multi point inspection was performed serveral recommended itmes related to the ongoing performance and SAFETY of the vehicle listed below: Transmission $10,446.65 Transmission Valve Body $3693.92 The diagnostic code P0720. Attached is the service bulleting stating they know this will happen and when it does here's how to fix it. Yet they have never recalled the defective transmission. When I contact Infiniti consumer affairs they simply say that they cannot help me because the vehicle does not have warranty. If i had warranty then I would not be reaching out to them for assistance in replacing the transmission.

Valve body on my car and friends have gone bad, it’s a known issue within the Infiniti vq37 community

Power steering failed while driving in parking lot looking for parking spot. Unable to turn wheel without hitting parked car. I was able to drive to end of the lot where there were less cars. Noticed that I was able to turn wheel so long as didn’t step on brakes. The steering wheel was also off alignment. This happed on a Saturday evening, next day car was fine all the warning were off. Spoke to service person explained what happened. He basically said if the car is running fine they can check it out but may not find the problem. Since the car was running fine until it wasn’t. Car was parked in garage turned on the car all warning lights go on. Made appointment for 4/3/24 drove car to dealership which is not to far. The warning lights still on and no power steering. Analysis many DTC codes found related to this system:B2512 4WAS SIG: C1B9000 DAST SYSTEM: C1138 4WAS CIRCUIT & C1A04 ABS/TCS/VDC CIRC. Correction Recommended to perform DAST calibration first before performing further diagnosis. COST $539.15 . They also did Multi-Point Inspection items requiring immediate attention Engine Air Filter COST $94.99 GRAND TOTAL $641.64 out of pocket. 4/3/24 picked up car. On that evening drove the car and as I’m pulling up on drive way power steering goes out again. I managed to get the car in garage. Once I’m in push button to close garage doesn’t work and car dies no power at all. Able to get car started by playing with battery cables. On dealership notes car was there 30 miles ago. Now they say wrong battery size. That battery was replaced by them on 2/28/22. Also the battery just past Multi-Point 2 days ago.New battery cost $232.78 now out of pocket $874.42.This is now 4/10/24. Drove that evening and front splash guard fall off had to tie wrap to hold whatever pieces are left. Took it to dealership they took no responsibility. I will need to replace it. I have all my receipts from them they are the only ones who have worked on my vehicle.

The contact owns a 2015 Infiniti Q50. The contact stated that while driving approximately 50 MPH, the vehicle began to overheat and smoke was present coming from under the hood. After stopping to inspect the vehicle the contact opened the hood and flames were present in the engine compartment. The contact immediately extinguished the flames using water. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The contact indicated that prior to the fire the vehicle had also experienced transmission shifting failures and the front driver's side and passenger side seat belts were locked in the retracted position and could not be used. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 80,000.

The contact owns a 2015 Infiniti Q50. The contact stated that while driving at highway speeds, the vehicle inadvertently slowed down. The vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was towed to the local dealer where it was diagnosed that a valve body replacement was needed. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 56,000.

4/16/2023 Sunday 5pm With my wife and daughter in the car, I started the vehicle in my driveway and selected Sport mode as usual. Selected reverse and backed into our turnaround then forward to the end of our driveway. Driveway is approximately 4 car lengths long with a 20 ft long apron turnaround. Almost immediately after braking at the end of the driveway while waiting for passing traffic to exit drive, vehicle suddenly accelerated and I immediately pressed the brake as hard as I could to prevent driving into passing vehicles. I could hear the tires trying to grip/spin while I was fighting to press the brake harder to hold it t back. I then panicked and selected the gear shifter to anything other than drive and it immediately did the same in reverse. After getting in into park, I immediately selected Standard mode and the vehicle performed normal afterwards. There were no warning lights or anything to indicate any issues. Previously I had noticed minor intermittent issues of high RPMs when slowing or braking while in Sport mode but it would immediately correct itself. I have not had a chance to take it for inspection as it's now Monday morning April 17. We were all very shaken. Please advise.

The car was being driven on a normal day and while in gear and driven the car stalled and would no longer shift automatic. The car will not come out of 3rd gear. Took the car to repair shop and was told is a known issue with this model and even the transmission or transmission valve body needs replacement. Infinite will not issue recall and I have reach out to corporate on the issue the repair want 8,000 to replace transmission the car is out of extended warranty that was purchase on the vehicle I’m only the second owner of the car well maintained and should not be having this issue of a self maintained transmission with a vehicle worth 25,000 wen brought.

It seem as the chassis control system continues to fail even after I had the entire system replaced at Austin Infiniti. It seem as it is electrical that doesn't occur all the time but occurs randomly even while driving. It make the steering lock up after a stiff pull at random times then cause all the other system to act up such as the collision or lane departure. It states error code chassis control system and Infiniti each time after taking it back for a warranty job they decline after having footage that I take when the error occurs with my steering wheel in a different angle for forward driving. This is why I am writing this if it can resolve others who have ran into this occurrences when Austin Infiniti has told me they have ran into this before for another customer but luckily they car was under the manufacturer warranty and mine carshield. Will be dropping off again in March for my appointment since it seem to be coming on more often hoping the warranty company can inspect the error this time to repair it.

The contact owns a 2015 Infiniti Q50. The contact stated that when she was about to drive the vehicle, her son who was sitting in the passenger’s side seat noticed that the passenger seat belt retractor was locked. Her son was unable to stretch the seat belt to securely buckle the seat belt. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the entire seat belt assembly needed to be replaced. The contact also contacted Bob Moore Infiniti (13000 N Kelley Ave, Oklahoma City, OK 73131) who informed her that she would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 96,200.

MY CAR PAUSE AND JERKS THEN STOPS. THIS IS THE SECOND TIME THIS HAS HAPPENED AFTER BEING FIXED. THE MECHANIC SAID THEY HAD A RECALL ON THE 2016 MODELS FOR THIS BUT NOT THE 2015 BUT HAD TO CORRECT MANY OF THE 2015 MODELS. THE CHECK ENGINE LIGHT CAME ON AFTER IT STOPPED. I WAS ON THE INTERSTATE THE LAST TIME WHEN IT STOPPED. I AM AFRAID THAT IT MIGHT HAPPEN AGAIN WITHOUT ANY WARNING. THIS IS A LIFE THREATENING DEFECT THAT INFINITI NEEDS TO CORRECT ASAP.

2015 INFINITI Q50. CONSUMER STATED THAT WHILE DRIVING THE SUNROOF EXPLODED AND SHATTERED. *LD *JS

THE AIR BAG LIGHT JUST POPPED UP ON MY DASH BOARD

WAS DRIVING MY INFINITI Q50 ON A NORMAL DRY DAY WHEN ALL OF A SUDDEN IT DOWN SHIFTED OR FELT LIKE I WAS DRIVING A STANDARD MODEL VS AUTOMATIC... I PULL OVER MY ENGINE LIGHT COMES ON.. I TURNED OFF ALL SENSORS ASSOCIATED WITH THE INTELLITOUCH SYSTEM THINKING IT WAS NOT JUDGING THE DISTANCE CORRECTLY BETWEEN CARS BECAUSE IT WILL AUTOMATICALLY SLOW YOUR CAR DOWN... CONTINUED DRIVING AND I'M NOTICING AS I TRY TO ACCELERATE MY CAR IS NOT SHIFTING INTO 3RD GEAR... SO I GET TO ABOUT 35-40 MPH AND NOW I CAN TELL IT'S REVVING IN THE SAME GEAR..GET HOME GOOGLE THE ISSUE AND IT SEEMS THE VALVE BODY ON THE 2015 Q50 HAS A THREAD... GO TO YOUTUBE THIS GUY HAS A VIDEO ABOUT HIM BEING TOLD IT'S THE SPEED SENSORS... BUT WHEN HE WENT FOR REPAIR INFINITI INFORMS HIM THE VALVE BODY NEEDS REPLACING. I TOOK MY CAR INTO AN INFINITI DEALER , SPENT $180 TO HAVE A DIAGNOSTIC RUN AND WAS TOLD THEIR IS A SERVICE BULLETIN FOR THE SPEED SENSORS THAT THEY SHOULD JUST REPLACE THE VALVE BODY. THE VALVE BODY IS $1635 AND ON A NATIONAL BACK ORDER AS OF AUGUST 2020 WHEN I'M EXPERIENCING THIS ISSUE.. CALLED INFINITI CONSUMER AFFAIRS AND I'M TOLD WELL UNLESS YOU PAY FOR THE PART WE CAN'T DO ANYTHING TO GET IT EXPEDITED... IT'S BEEN 45 DAYS... SO I HAVE TO TIE UP $1700 AND DON'T KNOW WHEN THIS PART MAY BE AVAILABLE.. CAN'T DRIVE CAR BECAUSE I'LL BURN MY TRANSMISSION UP... THE VALVE BODY IN 2015 Q50'S NEED TO BE RECALLED...I COULD HAVE BEEN ON THE FREEWAY OR DRIVING TO OR FROM LOUISIANA FROM HOUSTON.. LUCKILY I WAS WITHIN 15 MILES OF MY HOME.. CALLED THE OTHER 2 INFINITI DEALERS IN HOUSTON NONE OF THEM HAVE IT IN STOCK AND HAVE AT LEAST 1 Q50 WAITING FOR REPAIR.. CALLED THE DEALER IN AUSTIN ALSO NO STOCK WITH 2 VALVE BODIES ON RESERVE... I HAVE 106000 MILES ON MY Q50 AND IT'S NO LONGER UNDER WARRANTY.. THIS ISSUE HAS BEEN REPORTED AT FEWER MILES LIKE 30K-50K SO HAS NOTHING TO DO WITH THE AGE OF THE CAR.

WHILE VEHICLE IS IN MOTION THERE'S A SQUEAKING NOISE COMING FROM UNDER THE DRIVER'S SEAT TOWARDS THE MIDDLE CONSOLE. THE SQUEAKING NOISE USUALLY HAPPENS WHEN TURNING OR DRIVING OVER SPEED BUMPS/MANHOLE COVERS AND THINGS ALIKE AND THESE INCIDENTS OCCUR MOSTLY ON CITY STREETS.

MY VEHICLE HAS AN OPTIONAL TECH PACKAGE THAT PROVIDES FORWARD BRAKING, LANE DEPARTURE AND BACKUP BRAKING. APPARENTLY WHEN I HIT A POTHOLE, THESE SAFETY FEATURES OCCASIONALLY TURN OFF. IV'E HAD THESE CAR FOR 4 1/2 YEARS AND BECAME AWARE OF THIS PROBLEM ABOUT 6 MONTHS AGO. I'M HAVE BECOME DEPENDENT ON THESE SAFETY ENHANCEMENTS AND NO-LONGER FEEL COMFORTABLE WHEN DRIVING. I HAVE COMPLAINED THE DEALERSHIP SINCE NOVEMBER 19 AND STILL HAVE NOT RECEIVED A POSITIVE RESPONSE ALL I WANT IS TO HAVE A WORKING SAFETY SYSTEM..

ENGINE AND/OR TRANSMISSION LOST TORQUE POWER. SINCE 2016 WHILE CAR ONLY HAD 11,000 MILES ALL OF THE SUDDEN CAR LOST TORQUE POWER WHILE ACCELERATING. CHECK ENGINE INDICATOR HAS NEVER LIGHT UP AND DEALER CONSULT SCANNER HAS NEVER FOUND THE ISSUE. STILL CAR DOESNT HAVE SAME ACCELERATION NOR TORQUE WHILE GOING 0-60MPH. ALREADY I'VE SEEN SO FAR 4 CARS OF THE SAME YEAR WITH SPEED SENSOR PROBLEMS AND REPLACEMENT. MECHANICS SAY IT BEGINS BY LOOSING POWER UNTIL STOPS WORKING AND CAR WONT MOVE.

CARS STEERING WHEEL WILL CLUNK AND TURN OPPOSITE DIRECTIONS WILL REVERSING INTO PARKING SPOTS OR SLOWLY TAKING OFF FROM BEING STATIONARY. THIS HAS HAPPENED A FEW TIMES OVER THE COURSE OF 4 MONTHS AND I'VE ONLY HAD THE CAR FOR ABOUT 7. LAST NIGHT I WAS PULLING INTO MY DRIVEWAY AND THE STEERING WHEEL SHARPLY TURNED RIGHT, I SHIFTED THE CAR TO PARK, AND THE CAR JUST COMPLETELY DIED. NOTHING HAD WORKED AT THAT POINT, NO LIGHTS, IGNITION, KEYS, NOTHING. I GOT OUT OF THE CAR AND SHUT THE DRIVER DOOR AND EVERYTHING TURNED BACK ON EXCEPT NOW THE STEERING WHEEL WON'T TURN UNLESS USING UNREASONABLE FORCE. POWER STEERING LIGHT ILLUMINATED, CHASSIS CONTROL. THIS HAS ALSO HAPPENED ON MY TEST DRIVE WITH THE VEHICLE IN DECEMBER OF 2018 WITH 54,000 MILES BEFORE PURCHASING . THE STEERING WHEEL SLIGHTLY TWITCHED AND I EXPRESSED MY CONCERN TO THE DEALER AND HE SAID IT WAS NORMAL. IT WAS VERY LIGHTLY THAT YOU COULD HARDLY TELL IT DID IT SO I WASN'T SUSPICIOUS OF THE CAR HAVING PROBLEMS. THIS HAS NOT ALMOST CAUSED IN ACCIDENTS BUT I HAVE A 3 MONTH OLD GIRL AND THIS IS VERY UNSAFE AND ALSO MY ONLY CAR.

I HAVE A 2015 INFINITI Q50. I BELIEVE I'M EXPERIENCING THE SAME FUEL PUMP ECO MODE PROBLEM AS THE 2016-2017 Q50. ME, MY WIFE AND NEWBORN DAUGHTER WERE ON OUR WAY HOME ON THE EXPRESS WAY DURING RUSH HOUR IN ECO MODE WITH APPROXIMATELY 35 MILES BEFORE EMPTY, WE WERE ABOUT 2 MILES AWAY FROM THE NEAREST FUEL STATION. WE WERE TRAVELING EAST DOING ABOUT 40 MPH DUE TO HEAVY TRAFFIC WHEN ALL OF SUDDEN MY Q50 STARTED TO BOG DOWN AND THEN EVENTUALLY STALLED . LUCKILY WE WERE RIGHT NEXT TO THE SHOULDER. I PULL OVER POP THE HOOD LOOKED EVERYTHING OVER AND ALL SEEMED FINE. TRIED TO RESTART AND CAR WOULD TURN OVER, START, AND THEN STALL AS IF THERE WAS ISN'T ANY GAS IN THE CAR. AFTER CALLING MY FATHER IN LAW , WHILE WAITING, I LOOKED UP THE SYMPTOMS AND SAW THE SAME ISSUE IN THE 2016-17 MODELS, RECALL #17V476000 RECALL DATE 07/27/2017 COMPONENT ELECTRICAL SYSTEM: SOFTWARE. I MEAN SYMPTOMS WERE SPOT ON EXACT. I BELIEVE THIS NEEDS TO BE INVESTIGATED AS I'M PROBABLY NOT THE ONLY PERSON WITH A 2015 Q50 EXPERIENCING THIS. WITH THE CALIPER OF THIS CAR THIS SHOULD NOT BE HAPPENING AND I MOST DEFINITELY DON'T WANT THIS TO HAPPEN WHILE MY WIFE AND DAUGHTER ARE TRAVELING TOGETHER WITHOUT ME. I ALSO CALLED THE INFINITI DEALERSHIP FOR THEM TO ONLY MAKE ME FEEL LIKE THEY DIDN'T WANT TO DEAL WITH IT. PLEASE HELP SAFE CAR.GOV

ON 12-04-2018 MY WIFE AND I BEGAN A ROAD TRIP FROM SOUTHERN CALIFORNIA TO BOZEMAN, MONTANA IN OUR 2015 INFINITI Q50. THE INFINITI Q50 IS EQUIPPED WITH DRIVER AND PASSENGER SEAT WARMERS. DUE TO THE EXTREME COLD, MY WIFE (PASSENGER) ACTIVATED HER RIGHT FRONT PASSENGER SEAT WARMER TO THE HIGH SETTING. THE RIGHT FRONT PASSENGER SEAT WARMER WAS ACTIVATED FROM NORTHERN NEVADA TO IDAHO FALLS, IDAHO, APPROXIMATELY FOR 9 HOURS. AS WE APPROACHED IDAHO FALLS, MY WIFE AND I BEGAN TO SMELL A BURNT ODOR COMING FROM WITHIN THE INTERIOR OF THE PASSENGER COMPARTMENT OF THE INFINITI. WE IMMEDIATELY PULLED OVER AND MY WIFE LOCATED THE BURNT SMELL COMING FROM THE RIGHT FRONT PASSENGER SEAT WHERE MY WIFE'S RIGHT ELBOW HAD BEEN RESTING DURING THE TRIP. THE SEAT WARMER HAD HEATED THE SEAT TO THE POINT WHERE IT HAD BURNED THROUGH THE LAYERING AND SOFTENED THE LEATHER TO THE POINT WHERE MY WIFE'S ELBOW WENT THROUGH. THIS WAS AN IMMEDIATE CONCERN AND WE TURNED OFF BOTH SEAT WARMERS. ON 12-17-2018, UPON OUR RETURN FROM MONTANA WE TOOK THE INFINITI Q50 TO THE PERRY INFINITI DEALERSHIP OF ESCONDIDO, CA WHERE IT WAS LEFT FOR INSPECTION. ON 12-19-2018 WE WERE TOLD BY PERRY INFINITI DEALERSHIP THAT THE DAMAGE WOULD NOT BE COVERED DUE TO THEIR FINDINGS. PERRY INFINITI STATED THAT THEY BELIEVED THE DAMAGE TO BE CAUSED BY AN OUTSIDE SOURCE. THIS TO US WAS IMPOSSIBLE SINCE WE ARE NOT SMOKERS NOR DO WE TRANSPORT ANY FLAMMABLE PRODUCTS IN OUR VEHICLE. WE CONTACTED THE INFINITY CONSUMER AFFAIRS AND REPORTED THE INCIDENT BUT MET WITH THE SAME NEGATIVE RESULTS. A CONSUMER AFFAIRS CASE WAS STARTED AND WE WERE TOLD THAT THE ULTIMATE DECISION WOULD BE MADE BY THE DEALERSHIP. WE FIND THIS VERY DISTURBING AND SEE FUTURE ISSUES WITH INFINITI'S SEAT WARMERS THAT COULD ULTIMATELY LEAD TO BODILY HARM. THANK GOD FOR MY WIFE'S LAYERING OF CLOTHING OR SHE MAY HAVE RECEIVED BODILY HARM.

YOUR FORM DOESN'T WORK FOR ME. ALL SYSTEMS WERE AFFECTED. I TOTALED MY CAR WHILE DRIVING UP A HILL, IN CRUISE CONTROL, AND I HIT A PUDDLE. THE CAR ACCELERATED INTO THE MEDIAN. I WAS NO LONGER A DRIVER; I WAS A PASSENGER.

LACK OF STEERING CONTROL, RESPONSIVENESS RESULTING IN DELAYED TURNING. I WAS DRIVING ON A RESIDENTIAL STREET, AND HAD A DELAYED TURN RESULTING IN AN ACCIDENT.

FIRST OF ALL THIS IS THE SECOND INSTANCE FOR THIS, THE FIRST TIME IT HAPPENED THE DEALER DISMISSED AS THE DRIVE ASSIST BEHAVING NORMALLY. HOWEVER WHILE MY WIFE WAS TAKING OUR SON TO SCHOOL THIS MORNING 04-15-16, THE STEERING WHEEL DECIDED TO TURN TO THE RIGHT SUDDENLY AT 45MPH, LUCKILY MY WIFE WAS ABLE TO CORRECT FOR IT BY STEERING IN THE OPPOSITE DIRECTION. SHE THEN CALLED ME AND SAID THAT SOMETHING IS WRONG WITH THE STEERING OF THE CAR AND THAT IT KEPT WAS PULLING TO RIGHT HARD. I TOLD HER TO FIND A SAFE PLACE TO PULL OVER AND TURN THE CAR OFF AND THEN START IT AGAIN. AFTER SHE WAS ABLE TO STOP SOMEWHERE SAFELY SHE TURNED THE CAR OFF AND THEN RESTARTED IT AND THE STEERING SEEMED NORMAL. I HAVE EXPRESSED MY CONCERNS OF THE SAFETY OF THE DRIVE BY WIRE AND STEERING ASSIST TO THE DEALER WE BOUGHT IT FROM AND TO INFINITI CONSUMER AFFAIRS WHEN THIS HAPPENED THE FIRST WEEK OF OWNING THE CAR, NOW THAT IT HAS HAPPENED AGAIN HAVE NO CONFIDENCE IN THE SAFETY OF THIS CAR, ESPECIALLY WITH MY 3 YEAR OLD IN IT. I CAN NOT EXPRESS TO THE WORRY I GO THROUGH EVERY TIME THEY DRIVE THE CAR. I INTEND ON CONTACTING BOTH THE DEALER AND INFINITY CONSUMER AFFAIRS BUT I KNOW WHAT I CAN EXPECT FROM THEM, NEXT STEP IS CONTACTING A LEMON LAW LAWYER FRO FURTHER ADVICE.

TAKATA RECALL TGE AIRBAGS LEFT MY PASENGER AND I WITH HURT CHESTS N WAS PAINFUL INSTEAD OF PROTECTIVE

ON NUMEROUS OCCASIONS WHILE IN MOTION AT VARIOUS SPEEDS THE VEHICLE WILL AUDIBLY ALERT, BRAKE, STEER, AND DEADEN THROTTLE RESPONSE. THESE ARE RELATED TO ENHANCED SAFETY FEATURES OF THE VEHICLE. THE PROBLEM IS THAT THESE OCCUR WHEN THERE IS NOTHING TO AVOID OR ANY DANGER PRESENT. THESE HAVE OCCURRED AT HIGH SPEEDS AND IN SITUATIONS WHERE THEY COULD HAVE CAUSED AN ACCIDENT. MY LOCAL DEALERSHIP BLAMED ALL ISSUES ON THE PLACEMENT OF AN EZ PASS TRANSPONDER. I FIND THIS TO BE COMPLETELY ABSURD. INFINITI CUSTOMER CARE WILL NOT ASSIST. I HAVE DISABLED ALL OF THESE SYSTEMS TO AVOID POTENTIALLY DANGEROUS SITUATIONS. I NOTE IN THE DATES THAT THIS OCCURED ON 10/10/15, HOWEVER THERE HAVE BEEN MULTIPLE INSTANCES. ON 10/10/15 THE VEHICLE STEERING HAD TO BE HELD AT 30-45 DEGREES TO THE LEFT TO KEEP THE VEHICLE IN A STRAIGHT LINE.

HI, I PURCHASED THIS VEHICLE AT 7/31/2015. IT'S A BRAND NEW Q50 2015 PREMIUM. I MET TWO ISSUES ABOUT IT: 1. IT'S PASSENGER AIR BAG. THE PASSENGER AIR BAG STATUS LIGHT IS ON WITH AN ADULT OCCUPYING THE FRONT PASSENGER SEAT FOR THE FIRST A FEW MINUTES, SOMETIMES IS 2 MINS, SOMETIMES IS EVEN 5 MINS, BUT IT SUPPOSED TO BE OFF AFTER 7 SECONDS. I'M WORRIED ABOUT THE MY SAFETY IN THAT PERIOD. 2. THE SEAT BELT ISSUE. ONCE I WAS SITTING ON THE PASSENGER SEAT, I DIDN'T BUCKLE UP YET, BUT THE SEAT BELT STATUS LIGHTS WAS NOT ILLUMINATED. YESTERDAY, MY BOYFRIEND DROPPED ME OFF, AFTER I LEFT THE PASSENGER SEAT AND TOOK OFF MY CAR, HE SAW THE SEAT BELT STATUS LIGHT WAS ON. I TRIED TO COMMUNICATE WITH THE DEALER AND CUSTOMER SERVICE, BUT IT SEEMS THEY CAN'T HELP ME AT ALL. THEY JUST TOLD ME THERE'S NO CODE SHOWS ANY ISSUES NEED TO BE FIXED. I REALLY WANT TO JUST RETURN THE CAR.......UPDATED 12/10/15 *BF *CN