2019 INFINITI Q50 Problems & Complaints

While driving, my vehicle suddenly shut off without warning. After restarting, the vehicle would not accelerate over 40 miles per hour. I had the vehicle inspected by the dealership, and they informed me that the engine oil filter contained metal debris. The dealership explained that the presence of metallic particles in the filter could indicate internal engine wear or damage, and they recommended a full engine replacement at a cost of approximately $20,000. At this time, I have not been shown the filter or the debris, but I was advised that this condition may require further diagnosis and possible engine repair or replacement.

The contact owns a 2019 Infiniti Q50. The contact stated while driving at an undisclosed speed, the engine misfired, and the contact became aware of smoke coming from the engine compartment. The check engine and battery warning lights were illuminated. The contact was able to pull the vehicle over to the side of the road. The contact stated while the vehicle was parked and turned off, there was coolant leaking underneath the vehicle. The vehicle was towed to the dealer where it was diagnosed that the timing belt had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 71,500.

Catastrophic engine failure. Metal debris in the oil. Manufacturer defect.

The contact owns a 2019 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, with an abnormal knocking sound coming from the vehicle. The vehicle was turned off; however, while attempting to restart the vehicle, the abnormal knocking sound persisted. The vehicle was towed to the dealer, where it was diagnosed with engine and turbocharger failure. The contact was informed that the engine and the turbochargers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,500.

Vehicle is tramaling or wandering at 50+ mph speeds. Making it dangerously difficult to keep between the lines without constant steering corrections. I have had car aligned and changed the tires. Still issue persists. There are several post online about this issue with the infiniti Q60 and Q50 models.

The car was involved in an accident, after the shop checked the vehicle it was brought to our attention that the air bags got stuck and did not deploy because of a malfunction. I was not aware of this which it could put my son in really dangerous situation. I checked for recalls and none has been open for this particular car.

Vehicle was purchased December 2021 upon purchasing the vehicle I noticed the horn was not functioning, vehicle was taken back to dealership, they corrected the issue, then months later horn isn't functioning at all. Nor is Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning functioning on car. The automatic rain sensor isn't working at all.

While driving vehicle if you suddenly stop vehicle would stop, however when applying pressure to gas pedal vehicle would not move, if foot is left on pedal car would jerk and then proceed forward. Unlike other vehicle after breaking hard vehicle would move without hesitation.

This car has been drifting to the right since bought causing premature tire wear which has now been 5 sets of tires in 36k miles. The front right tire always seems to blow out. Alignment has always been knocked out in within weeks. Several independent shops point to defective bushings while infiniti doesn't see the issue. This same issue was recalled for the 2016 models. I've replaced the knuckle and lower control arm and now stays aligned but seems to causing premature tire wear and blowing the right front tire. I cant get more than 10k miles out of a set of tires and constant fighting with the car drifting to the right. I have several more documents. The consumer stated the reason for the drifting, the tire tears, and alignment knocking was due to a defective rack and pinion. The consumer stated that the dealerships are refusing to replace the defective part on the vehicle under the warranty that is now expired. Paying for alignments and tire replacements is a waste of money considering the root of the issue has not been fixed yet. The consumer stated that due to the multiple issues, they will not be able to do a private sell of the vehicle. The only option would be to sell it to the dealer.

Passenger front seat shakes/vibrates even at lower speeds and it makes lots of noise. Tires were checked and has nothing to do with tires. I actually googled issue on my model and there are tons of posts with this exact issue. I have an appointment for dealership to look at issue in the next couple of weeks. My concern is that other consumers who have had issue that I’ve read about online had not had the problem rendered. It was not considered part of warranty. I’m my opinion, it should because it’s an obvious defect. I should not have to pay out of pocket to have this corrected if it’s defective.

I have 3 issues with the car. The braking issue presented itself last in time but is most important relative to safety. Around mid January 2022, my car, while I was driving, and without any notice, began to decelerate/brake for no reason. My car is equipped with front driver assist but there were no cars, hazards, in front of me. It was a clear, dry day and the car was warm. It was momentary and fortunately no one was behind me. The car beeped, but there was no other warning. The second time this same event happened, however, the accelerator pushed back against my foot. Again, no one was in front of me and it was a clear, dry day. The third time this happened, the car beeped and what I know now is the cruise control indicator, appeared on the display. I did not touch the cruise control to activate. The other two issues were that both display screens were blacking out and rebooting while driving, for no apparent reason. The other issue is with the Sirius XM satellite, which is not functioning properly. I have informed Sirius XM of this issue as well. Given all of these issues, possibly all electrical, I contacted my local Infiniti dealer to assess, with special concern for the random braking issue. The car was assessed and they could not duplicate any problems. They mentioned that perhaps if they had more time they may be able to duplicate the problems. The following Monday, I took the car to the dealership and left it overnight for assessment. I was called the next day and advised that they could not duplicate the issues. The dealership returned the car without making any repairs, diagnoses, or being to able to duplicate problems. Since the car has been returned to me, it has continued to have problems. The braking issue has happened twice since, with one time involving the accelerator pushing back. The screen has blacked out and gone into parking mode, while I was driving. I have contacted Infiniti corporate to advise of problems.

While vehicle is in “D” drive move the car would jerk likes its trying to shift/switch gears and jerk hard. It sounds like the issue would involve the transmission. Another occasion happened when I came to a complete stop, & then pressed on the gas, and the car jerks again then started to accelerate.

The car sometimes turning - changing lanes - just various times the rear end will slide around - or skid. Just does it various times - does not matter if the road is wet or not. Infiniti Service did not find an issue - but there is definitely an issue. No certain time so hard to pinpoint what is causing it.

MY 2019 INFINITI Q50 SUNROOF EXPLODED OUTWARD WHILE I WAS DRIVING ON A HIGHWAY ON A STRAIGHTAWAY, THERE WERE NO OBJECTS THAT IMPACTED THE SUNROOF. THERE ARE OTHER REPORTS ON THE WEB OF IDENTICAL ISSUES.

2019 INFINITI Q50 SUNROOF SHATTERED WHILE DRIVING ABOUT 65MPH DOWN THE HIGHWAY. THERE WERE NO VISIBLE ROCKS/DEBRIS ON ROADWAY OR SEEN COMING TOWARDS VEHICLE. SOUNDED LIKE A SHOT OR EXPLOSION AND MOST OF THE GLASS SEEMED TO SHATTER OUTWARDS

TL* THE CONTACT OWNS A 2019 INFINITI Q50. THE CONTACT STATED WHILE DRIVING AT HIGH SPEEDS, THE REAR END BECAME VERY UNSTABLE. THE ABS WOULD NOT OPERATE PROPERLY. WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS NO PULSATION TO THE BRAKE PEDAL. ADDITIONALLY, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED CAUSING THE VEHICLE TO STOP ABRUPTLY WITH NO OBJECT OR VEHICLE NEARBY. THE CONTACT ALSO STATED THAT THE HIGH-PRESSURE FUEL LINES WERE LEAKING CAUSING AN ODOR OF FUEL TO BE PRESENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49.*DT *TR

THIS CAR HAS ALWAYS DRIFTED TO THE RIGHT. NOW IT IS DRIFTING TO THE RIGHT AND LEFT. CONSTANTLY HAVING TO CORRECT STEERING TO KEEP STRAIGHT. CAR PULLS HARD TO THE LEFT WHEN BRAKING. GOING OVER BUMPS OR AT HIGH SPEEDS THE CAR FEELS VERY LOOSE AND GETTING HARDER TO KEEP IN CONTROL. THE CAR ALSO SHIFTS AT 2 RPMS AND FEELS LIKE ITS JERKING. HAS BEEN TAKEN IN FOR ALIGNMENT 4 TIMES AND THE DEALERSHIPS REFUSE TO INSPECT OR FIX CAR. THE TOE SPECS ARE CONSTANTLY BEING THROWN OUT OF SPEC IN LESS THAN 4 WEEKS WHEN HITTING BUMPS THE STEERING WHEEL SHIFTS AND STAYS SHIFTED. IT IS HARDER TO TURN LEFT THAN IT IS TO TURN RIGHT.*DT CONSUMER STATED SHE NOW HAS A BENT STRUT AND MANUFACTURER TOLD THE DEALERSHIP TO RELEASE THE CAR UNTIL CONSUMER SETTLED THE CLAIM WITH HER LAWYER.*JB*DT*DT*JB CONSUMER STATED THERE ARE MULTIPLE MANUFACTURER DEFECT.*JB*DT *DL

RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019

DRIVING ON INTERSTATE AT 70 MPH WITH ACTIVE CRUISE ENGAGED. THE INSTRUMENTATION ALL WENT BLACK, CRUISE CONTROL RELEASED BUT ENGINE CONTINUED RUNNING AND I USED MANUAL ACCELERATION IN ORDER TO MAINTAIN SPEED IN THE FLOW OF TRAFFIC. AFTER APPROXIMATELY 30 SECONDS THE SYSTEM RE BOOTED. INSTRUMENTATION CAME BACK ON AND I RESET ACTIVE CRUISE CONTROL AND ALL APPEARED OK. AFTER A FEW DAYS WE WERE RETURNING HOME AND AS DESCRIBED EARLIER THE SAME EVENT OCCURRED ON THE INTERSTATE. I TOOK THE CAR TO THE DEALER, DESCRIBED THE INCIDENT, THY REPORTED THEY HAD SEEN THAT BEFORE, CHECKED THE COMPUTER AND SAW NO CODES AND SAID IT MUST HAVE BEEN A SYSTEM REBOOT.

UNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR.

I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROBLEM IN THE HOPES OF SAVING LIVES. IT WAS A SAFETY ISSUE IT COST ME $$ THE SECOND REPLACEMENT BUT NEVER FELT COMFORTABLE IN THE CAR . YET INFINITI COULD CARE LESS THOUGH THE DEALER WAS VERY HELPFUL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR

TL* THE CONTACT OWNS A 2019 INFINITI Q50. WHILE OPERATING THE VEHICLE, THE PREDICTIVE FORWARD EMERGENCY BRAKING FEATURE MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP OR SLOW DOWN WHEN A SECOND VEHICLE STOPPED AHEAD. THE VEHICLE WAS TAKEN TO COMPETITION INFINITI (587 MIDDLE COUNTRY RD, ST. JAMES, NY) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

CAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION.