2001 INFINITI QX4 Problems

Complaints Reported

Complaints by Component

EQUIPMENT

16 complaints

"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TT

Jun 20, 2011

"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TR

May 05, 2010

CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 6 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR

Aug 28, 2009

I GET AN ERR 2 ON MY 6 DISC CD PLAYER IN MY 2001 QX4. I HAVE TRIED EVERYTHING TO GET MY CD'S TO EXIT THE PLAYER, NO LUCK. IS THERE A RESOLUTION? I HAVE TRIED PUSHING ALL COMBINATIONS OF BUTTONS TO RELEASE THE CDS. I JUST GOT THE ERR 2 AND IT HAS NEVER GONE AWAY. CD'S WILL NOT PLAY OR REJECT, VERY FRUSTRATING, MY FAVORITE CDS ARE STUCK IN PLAYER. *TR

Apr 01, 2009

I JUST WANT TO SAY TO INFINITI WHY THEY DIDN'T KEEP ON BUILDING THIS CAR! I MEAN MINE HAS 111,111 AND IT STILLS RUNS LIKE NEW NO PROBLEM AT ALL! I HAVE THE INFINITI QX4 2001 GOLD PEARL 4X4 NAVIGATION SYSTEM 6 DIS CD CHANGER IN THE BACK OF THE CAR NOT THE ONE IN THE DASH AND THIS CAR STILL PERFORMS LIKE WHEN IT WAS TAKEN OUT OF THE DEALER IN 2001.I WOULD LIKE TO NOW WHY THEY DISCONTINUED THE PRODUCTION AND JUST TO SAY THE HOW MANY MORE RX300 LEXUS IS GOING TO KEEP SELLING BEFORE INFINITI COMES BACK WHICH A COMPETITION! INFINITI BRING BACK QX4 NOW! *TR

Feb 28, 2009

+ 11 more complaints for this component

STRUCTURE

12 complaints

TL* THE CONTACT OWNS A 2001 INFINTI QX4. THE CONTACT STATED THAT THE FRAME WAS RUSTED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF AKRON LOCATED AT 3332 S ARLINGTON RD AKRON, OH 44312), BUT WAS NOT REPAIRED BECAUSE THE FRAME NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS UNABLE TO OFFER ASSISTANCE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 154,000.

Jun 12, 2017

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. WHILE BEING INSPECTED, THE TECHNICIAN FOUND THAT THE FRAME AND UNDERBODY WERE CORRODED ON THE FRONT PASSENGER SIDE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED SINCE IT WAS STRUCTURALLY UNSAFE. THERE WAS CONSIDERABLE CORROSION TO THE FRAME OF THE VEHICLE AND COULD COLLAPSE WHILE BEING LIFTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.

Jun 24, 2015

NO ACCIDENT. DISCOVERED SEVERE CORROSION LOCALIZED ON PASSENGER SIDE FRAME/AXEL/FRONT WHEEL DRIVE BRACKET PART OF FRAME. CAR HAS ONLY 65,00 MILE. BODY, EXHAUST ETC. SHOW NO CORROSION. OTHER PARTS OF FRAME LOOK MILD. CAR UNSAFE TO DRIVE. NISSAN NON RESPONSIVE. I AM ORIGINAL OWNER. CAR WAS 7 YEARS IN OHIO AND 8 YEARS IN SOUTH CAROLINA. WE WERE LUCKY TO FIND THIS BEFORE A SIGNIFICANT INCIDENT! *TR

Apr 06, 2015

BODY FRAME RUSTED BEHIND THE FRONT WHEEL ON PASSENGER SIDE. WHEN I TRY TO REPLACE THE FLAT TIRE , THE CAR COLLAPSE OVER THE JACK. THE CAR FRAME BROKE. *TR

Apr 07, 2014

I BELIEVE THE CAR'S RUNNING BOARDS ARE A SAFETY HAZARD DUE TO SERIOUS RUST DAMAGE CAUSING WEAKNESS OF THE UNDERLYING STRUCTURE. THE HAZARD CAN MANIFEST ITSELF AS THE RUNNING BOARDS CAN EASY FAIL AND THE DRIVER OR ANY PASSENGER CAN FALL AS A RESULT. THIS IS A COMMON PROBLEM FOR QX4S FROM MODEL YEARS 1997 TO 2002 OR LATER. OBVIOUSLY, IT IS WORSE FOR OLDER CARS IN AREA'S WHERE SALT IS USED ON THE ROADS IN WINTER. I PETITIONED INIFINITI TO INVESTIGATE THE HAZARD AND CONSIDER RECTIFYING IT. THEY CLAIMED RUST DAMAGE WAS NOT COVERED AND WOULD DO NOTHING. HOWEVER, I NOTE THEY IN FACT HAD A STRUT HOUSING RECALL FOR OUR QX4 TO FIX RUST DAMAGE. *TR

Aug 23, 2012

+ 7 more complaints for this component

SUSPENSION

6 complaints

The contact owns a 2001 Infiniti QX4. The contact stated that while driving at unknown speed, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear struts and rear brackets needed to be replaced due to corrosion. The vehicle was taken to the dealer where they declined to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 270,000.

Mar 25, 2022

REAR SUSPENSION BOTTOMS OUT WITH 4 ADULTS IN VEHICLE.

May 15, 2016

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN A GRINDING NOISE FROM THE FRONT DRIVER'S SIDE WHEEL WAS HEARD AS THE CONTACT ATTEMPTED A TURN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE STRUT WAS RUSTED AND DAMAGED. THE CONTACT INFORMED THE MANUFACTURER OF THE DEFECT BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000.

Dec 30, 2013

2001 INFINITI QX4. CONSUMER STATES VEHICLE PULLS HARD TO THE LEFT *TGW THE DEALER INFORMED THE CONSUMER THE LEFT FRONT STRUT TOWER HAD RUSTED OUT, AND SEPARATING THE STRUT FROM THE FRAME. THE CONSUMER WAS INFORMED THE REPAIR WOULD COST SEVERAL THOUSAND DOLLARS. THE CONSUMER JUNKED THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT DUE TO A MANUFACTURER'S DEFECT, WHICH RESULTED IN A RECALL. *JB UPDATED 06/19/12. *JB

May 17, 2012

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT UNTIL NOVEMBER FOR REPAIRS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

Sep 14, 2011

+ 1 more complaint for this component

POWER TRAIN

4 complaints

TRANSMISSION SLIPPAGE WHEN TRANSMISSION IS SHIFTING FROM 2ND TO 3RD DURING COLD WEATHER DURING MODERATE ACCELERATION. *TR

Feb 16, 2009

TRANSMISSION SLIPPAGE WHEN TRANSMISSION IS SHIFTING FROM 2ND TO 3RD DURING COLD WEATHER DURING MODERATE ACCELERATION. KNOWN SERVICE BULLETIN, NHTSA #62304. *AK

Mar 29, 2004

WHILE DRIVING WITH FOUR WHEEL DRIVE ACTIVATED, VEHICLE JERKS AND SYSTEM DISENGAGES. VEHICLE IDLED EXTREMELY FAST WHICH RESULTED IN A COLLISION. DEALER STATED THESE SYMPTOMS ARE ALL NORMAL CHARACTERISTICS OF VEHICLE. *AK CONSUMER WAS INFORMED THAT VEHICLE NEEDED A NEW TRANSMISSION, CONSUMER WAS UNHAPPY THAT A REMANNED TRANSMISSION WAS INSTALLED INSTEAD OF A NEW ONE, ESPECIALLY CONSIDERING THAT AT THE TIME OF REPLACEMENT THE VEHICLE ONLY HAD 2800 MILES. *SLC

Apr 11, 2002

Crash: 1

MANUFACTURER IS AWARE OF PROBLEM, INSISTS THAT COMPUTER NEEDS REPROGRAMMING. TRANSMISSION FAILED ROAD TEST BY MECHANIC AND A LONG LIST OF OWNERS AWAITING REMANUFACTURED TRANSMISSION BOXES (ACCORDING TO DEALER SERVICE DEPARTMENT AT FIELDS INFINITI GLENVIEW). TRANSMISSION BOXES NEED TO BE ORDERED FROM JAPAN, RESULTING IN ONE MONTH DELAY OF REPAIR. TWO TECHNICAL SERVICE BULLETINS ALREADY EXIST FOR SAME PROBLEM.*AK

Apr 04, 2002

FUEL SYSTEM, GASOLINE

4 complaints

2001 INFINITI QX4 RECALL NOTICE OF FAULTY OR DEFECTIVE FUEL FILTER. CONSUMER STATES THAT THERE IS AN INSUFFICIENT AMOUNT OF COATING AT THE LOWER MOUNTING BRACKETS. THIS PROBLEM COULD CAUSE FUEL LEAK FOR PERFORATION OF THE FUEL FILTER TUBE. *KB

Mar 25, 2008

CONSUMER REQUESTING REIMBURSEMENT FOR THE RECALL REPAIR ON A 2001 INFINITI. CONSUMER STATES THAT THE PROBLEM WAS REPAIRED BEFORE HE RECEIVED THE RECALL AND WOULD NOW LIKE REIMBURSEMENT FOR THE REPAIR. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. RECALL #07V435000 *JB

Feb 28, 2008

INFINITI Q 4, 2001 GAS LEAK- RING NECK TO GAS TANK FAILS , CORRODES, LEAKING GAS ONTO REAR LEFT TIRE AREA. APPARENTLY, HAVE HAD NUMEROUS INCIDENTS SINCE WHEN DISCOVERED, THERE IS A SIZEABLE BACKORDER FOR PART IN QUESTION-DANGEROUS, FUEL LEAKS OPENLY. *NM

Aug 28, 2006

MY WIFE WAS DRIVING OUR QX4 INFINITI AND WHILE ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY ACCELERATED; SHE APPLIED FULL PRESSURE TO THE BRAKES; THE CAR JUMPED OVER THE CURB AND RAMMED INTO A CONCRETE UTILITY POLE. CAR WAS TOWED BY INFINITI BACK TO MONTGOMERY, AL. A FULL REPORT WAS DONE BY AN INFINITI REP; WE HAVE HEARD NOTHING TO DATE FROM CONSUMER AFFAIRS. WE ARE HAVING TO LEASE A CAR AT OUR OWN EXPENSE. WE HAVE NO ONE AT INFINITI WHO CAN GIVE US ANY INFORMATION AS TO WHAT IS GOING TO HAPPEN IN THIS INCIDENT. WE ARE AFRAID TO OPERATE THE VEHICLE AGAIN UNTIL WE KNOW WHAT THE PROBLEM WAS AND THAT IT HAS BEEN RESOLVED. WE WERE NOT INJURED AND THE ONLY PROPERTY DAMAGE WAS TO THE CAR ITSELF.*AK

May 03, 2004

Crash: 1

STEERING

3 complaints

DRIVERS SIDE SHOCK TOWER BROKE (I BELIEVE DUE TO OHIO SALT AND WEATHER CORROSION) BROKE STEERING INTERMEDIATE SHAFT AND CAUSED COMPLETE LOSS OF STEERING. AT THAT TIME I INFORMED THE LOCAL INFINITI DEALER, AND INFINITI CUSTOMER SERVICE,SUPPLIED THEM WITH NUMEROUS PHOTOS, BECAUSE OF THE POTENTIAL SAFETY ISSUE AND BASICALLY WAS TOLD BY BOTH TO BAD, AND THAT IT WAS MY PROBLEM THEY WHERE NOT INTERESTED IN THE SAFETY ISSUE. *TT

Sep 17, 2011

TL*THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED WHILE DRIVING BETWEEN 50 AND 70 MPH THE VEHICLE WOULD ROCK VIOLENTLY FROM THE FRONT END, WHICH COULD POTENTIALLY MAKE THE DRIVER LOOSE CONTROL OF THE VEHICLE. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED REGARDING THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 188,000 AND THE CURRENT MILEAGE WAS 191,000.

Jun 02, 2011

TL* THE CONTACT OWNS A 2001 INFINITI QX4. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 162,000.

Feb 09, 2011

VISIBILITY

3 complaints

WHILE DRIVING, THE REAR PASSENGER WINDOW SHATTERED. *MR THERE WAS NO EVIDENCE THAT THE WINDOW WAS STRUCK. *SC *JB

Dec 22, 2003

DRIVER SIDE REAR VIEW MIRROR VIBRATES AND RATTLES LOUDLY @50+MPH. *AK

Jul 16, 2001

NO SUMMARY. *AK

Jul 16, 2001

WHEELS

2 complaints

Its the wheel stud on the driver side left rear....it departed from the vehicke at 55 mph.

Jul 24, 2022

THE CONSUMER HAS A CONCERN THAT ALL THE RIMS (ORIGINAL EQUIPMENT) ON THE VEHICLE SHOWED HAIRLINE CRACKS AROUND THE LUG NUTS AREAS. *JB

Sep 23, 2004

SUSPENSION,STRUCTURE

2 complaints

Lower control arm broke due to excessive rust/ corrosion on ENTIRE underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.

Jan 11, 2022

TL* THE CONTACT OWNS A 2001 INFINITI QX4. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE WAS SEVERE CORROSION OF THE FRAME NEAR THE STRUT ON THE DRIVER'S SIDE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE CONTACT WAS REIMBURSED. SHORTLY AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION ON THE PASSENGER SIDE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRAME CONTINUED TO CORRODE AFTER THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL REPAIR DID NOT ADEQUATELY REPAIR THE FAILURE WITH THE EXCESSIVE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Aug 03, 2016

SERVICE BRAKES, HYDRAULIC

2 complaints

TL* THE CONTACT OWNS A 2001 INFINITY QX4. THE CONTACT WAS DRIVING 45 MPH WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT WAS FORCED TO CRASH INTO A TREE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS REPORTED INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER, AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.

Oct 03, 2011

Crash: 1

Injuries: 1

THE FOOT BRAKE DID NOT WORK WHILE ATTEMPTING TO STOP, CONSUMER HAD NO CONTROL AND SKIDDED ABOUT 80-85 FEET UNTIL THE VEHICLE STOPPED ONE FOOT FROM ANOTHER VEHICLE, DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. NLM

Dec 14, 2000

TIRES

2 complaints

GOODYEAR TIRE WERE PURCHASED ABOUT 1 YEAR AGO, THE TIRE HAVE A LOT OF TREAD TO IT BUT THE SIDEWALLS HAVE MANY CRACKS AND DRY ROT. THE MANUFACTURER OFFER A UNREASONABLE SUM OF MONEY TO BE PUT TO PURCHASE NEW TIRES. THESE TIRES ARE A DANGER TO THE ROADS. ALSO WHY WOULD I BUY TIRES FROM THE SAME MANUFACTURER AS SOLD ME THESE TIRES. *NM

Oct 24, 2006

PURCHASED (4) PIRELLI STR-A' S FROM THE TIRE RACK. THEY WERE INSTALLED BY MERCHANTS TIRE. THE FIRST LOCATION DIDN'T CHARGE ME BECAUSE THE COULDN'T GET THE TIRES TO BALANCE. THE SECOND LOCATION FOUND ONE TIRE WAVY AND EACH TIRE TOOK FROM 4.5 TO 8 OZ OF WEIGHT. I STILL HAD A VIBRATION IN THE SEAT OF THE VEHICLE. THE TIRE RACK WOULD NOT REPLACE MORE THAN ONE TIRE AT A TIME. REPLACEING ONE TIRE TOOK CARE OF THE VIBRATION. I RETURNED FOR THE FIRST ROTATION AND BALANCE, MERCHANTS SAID THAT THEY WOULD NOT PUT THE REAR TIRES ON THE FRONT BECAUSE EACH TIRE HAS 8 OZ'S OF WEIGHT. I TOLD THEM TO DO IT ANYWAY BECAUSE I HAD TO FOLLOW PIRELLI'S REQUIREMENTS OF ROTATION. ARE THESE TIRES HEADING FOR SELF DESTRUCTION WITH THIS MUCH WEIGHT??? I HAVE E-MAILED PIRELLI, BUT NO ONE REPLIED. *AK

Dec 26, 2004

VEHICLE SPEED CONTROL

2 complaints

WE WERE ON VACATION IN ORANGE BEACH, ALABAMA. WHILE RETURNING FROM A SHOPPING TRIP TO FOLEY, ALABAMA, WE WERE PULLING IN TO THE PARKING SPACE IN FRONT OF OUR CONDO; MY WIFE, JUDY, WAS DRIVING OUR INFINITI QX4 2001 SUV. AS WE CAME TO A STOP THE CAR ENGINE SUDDENLY ACCELERATED "WIDE OPEN" AND MY WIFE PUT HER RIGHT FOOT ON THE BRAKE PEDAL, EXCLAIMING "SOMETHING IS WRONG, I CAN'T STOP THIS CAR!" WE WENT OVER A CURB AND HIT A CONCRETE UTILITY POLE WHICH FINALLY STOPPED THE MOTION OF THE SUV. WE WERE NOT INJURED. WE HAVE FILED A COMPLAINT WITH THE AUTO MANUFACTURER. THEY HAVE SENT A REP TO DO A COMPLETE "TEST" OF THE VEHICLE. TO DATE, WE HAVE NOT HEARD ANYTHING REGARDING THE RESULTS OF THEIR TESTING. *AK

May 05, 2004

Crash: 1

WHILE BACKING OUT OF DRIVEWAY AND WHEN APPLYING ACCELERATOR TO GO FORWARD PEDAL WENT TO FLOOR AND STUCK, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. CONTACTED DEALER, AND AN INVESTIGATOR WAS SENT OUT AND STATED NOTHING WAS WRONG.*AK

Jan 07, 2002

Crash: 1

STEERING,UNKNOWN OR OTHER

1 complaint

passenger side bottom carriage is completely rusted. steering wheel shakes car makes knocking noise. just noticed there was a recall on it. i’ve only had this vehicle 7 months with 90,000 miles on it.

Jan 11, 2022

SUSPENSION,WHEELS,UNKNOWN OR OTHER

1 complaint

THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.

Jul 10, 2019

STEERING,SUSPENSION,STRUCTURE

1 complaint

THE SUV HAS BEEN RECALLED FOR UNUSUAL RUSTING OF THE ENTIRE UNDERSIDE, THE NHTSA SAID THE STRUTS MAY RUST AND BREAK AWAY FROM THE BODY, THAT IS HAPPENING. WE CALLED THE NISSAN DEALER IN WINCHESTER VIRGINIA, THEY LIED AND SAID THERE IS NO SUCH RECALL.

Oct 01, 2018

SUSPENSION,FUEL/PROPULSION SYSTEM

1 complaint

NOTHING HAVE NOT HAPPEN BUT IM NOTICED THOSE THINGS AND LOOKED UP RECALLS AND WOULD LIKE IT FIXED

Nov 21, 2015

FUEL/PROPULSION SYSTEM

1 complaint

I WAS SMELLING GAS FUMES WHILE MY CAR WAS PARKED IN THE GARAGE. I COULD SEE SOMETHING WET IN THE WHEEL WELL NEAR WHERE THE GAS TANK IS FILLED. HAD IT REPAIRED AT MY INFINITI DEALER, AND THEY REPLACED THE FUEL FILLER TUBE AND HOSES. IT REMINDED ME OF A RECALL NOTICE I RECEIVED IN 2008. IT WAS FOR THE FUEL FILLER TUBE AND HOSES. THEY WERE KNOW TO HAVE CORRODED DUE TO EXPOSURE TO ROAD SALTS. I HAD MY CAR INSPECTED IN 2008 AND THEY SAID EVERYTHING WAS OK AT THE TIME. HOWEVER, BEING ABLE TO SMELL FUMES IN MY GARAGE, I KNOW THAT IT CORRODED THROUGH. THE DEALER AND INFINITI CONSUMER AFFAIRS STATE THAT BECAUSE I DON'T LIVE IN THEIR DERIVED LIST OF STATES THAT "REGULARLY USE SALT IN THE WINTER", THAT I AM NOT ELIGIBLE FOR FREE REPLACEMENT OF THE DEFECTIVE PART. I DO TRAVEL THROUGH A COUPLE OF THE AFFECTED STATES, BUT THE CAR IS NOT REGISTERED IN ONE. THE RECALL NOTICE STATES: "BECAUSE YOUR QX4 IS NOT REGISTERED IN ONE OF THE ABOVE STATES, IT DOES NOT HAVE TO BE REPAIRED. HOWEVER, AT YOUR REQUEST, YOUR INFINITI DEALER WILL INSPECT, AND IF NECESSARY, REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THIS FREE SERVICE SHOULD TAKE ABOUT ONE AND A HALF HOURS..." THE NOTICE ALSO STATES TO "LEAVE THIS NOTICE IN YOUR QX4 FOR ANY FUTURE OWNERS." THIS TELLS ME THERE IS NO LENGTH OF TIME WHERE THE RECALL NOTICE BECOMES INACTIVE. IT WAS INSPECTED AT THE TIME AND NO REPAIRS WERE NECESSARY THEN. HOWEVER, THE PROBLEM DID DEVELOP, AND NOW THEY DO NOT CONSIDER IT MEETING THE CRITERIA OF THE RECALL. I THINK IT MATCHES EXACTLY. ....UPDATED 10-27-15 *BF *CN

Aug 05, 2015

STEERING,SUSPENSION,WHEELS

1 complaint

MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED UNIBODY FRAME AT ANOTHER CRITICAL AREA THAT WOULD CERTAINLY CAUSE A LOSS OF CONTROL AND PROBABLY A CRASH WHEN IT IS FINALLY STRESSED TO THE BREAKING POINT. THIS AREA IS ON THE FRONT PASSENGER-SIDE WHERE THE MOUNTING PAD FOR THE A-FRAME REAR PIVOT POINT ATTACHES TO THE FRAME. I HAVE MADE THE DEALERSHIP AWARE OF THIS AND SENT THEM SOME PICTURES, AND THEY REFERRED ME TO THE MANUFACTURER'S CUSTOMER SERVICE REPRESENTATIVE. HE TOLD ME THAT THE DEALERSHIP MAY REFUSE TO DO THE RECALL REPAIR, AFTER EVALUATING MY CAR, UNLESS I HAVE THE "OTHER DAMAGE" (WHICH WOULD RENDER THE CAR UNSAFE) REPAIRED PRIOR TO THEIR INSPECTION. IF THEY DON'T DO THE RECALL REPAIR, OR DETERMINE THAT IT IS BEYOND REPAIR (BASED ENTIRELY ON THE AREA AFFECTED BY THE RECALL), MY CAR MAY BE DISQUALIFIED FROM THE REPURCHASE PROGRAM REMEDY. I MAY BE REQUIRED TO TOW MY CAR OFF OF THEIR LOT TO AVOID STORAGE FEES. THIS SEEMS LIKE A MANUFACTURER LOOPHOLE, THEY HAVE THE RIGHT TO REFUSE TO DO THE RECALL BECAUSE OF OTHER PROBLEMS, AND DISQUALIFY MY CAR FOR A REMEDY? THEY HAVE ACCEPTED RESPONSIBILITY FOR THE LACK OF CORROSION PROTECTION IN ONE CRITICAL AREA, BUT NOT FOR OTHERS? WHAT COULD I, AS A CAR OWNER, HAVE DONE TO PREVENT THIS DAMAGE? I FEEL IT'S THE MANUFACTURER THAT IS AT FAULT. A $35,000 CAR SHOULD LAST LONGER THAN 13 YEARS! SO I AM SUBMITTING THIS COMPLAINT IN CASE OTHERS HAVE HAD THE SAME PROBLEM AS I AND TO HELP FORCE THE MANUFACTURER TO TAKE OWNERSHIP OF THIS SERIOUS MANUFACTURING FLAW AND ISSUE A RECALL. *TR

Jun 09, 2014

STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

THE BUILT-ON RUNNING BOARDS (THESE ARE NOT AN ADD-ON FEATURE TO THE VEHICLE, BUT CAME STANDARD ON ALL QX-4S) HAVE BRACKETS AND A TUBULAR STEEL SUPPORT BEAMS THAT SUPPORT THE WEIGHT OF ANY PASSENGER STEPPING ON THEM TO ENTER THE VEHICLE. THE SUPPORT BEAM AND SUPPORT BRACKETS HAVE ENTIRELY RUSTED AWAY; THERE IS LITTLE TO NO OTHER RUST ON OTHER AREAS OF THE VEHICLE. A LOCAL BODY SHOP IDENTIFIED AND NOTIFIED THE OWNER OF THE DANGER ASSOCIATED WITH NON-SUPPORTED RUNNING BOARDS. A CONSUMER COULD EASILY BE INJURED IF STEPPING ON THE RUNNING BOARDS TO ENTER THE VEHICLE AND HAVING THEM COLLAPSE. THE INJURY CERTAINLY COULD BE MORE ACUTE FOR ELDERLY, DISABLED, OR CHILDREN IN THE EVENT OF A COLLAPSE. THE TUBULAR STEEL SUPPORT BEAMS AND BRACKETS HAVE NO RUST INHIBITOR ON THEM WHILE THE OTHER METAL SECTIONS OF THE RUNNING BOARDS WERE COATED WITH RUST INHIBITOR AND SHOW NO RUST. THERE WAS A DESIGN FLAW EITHER ASSOCIATED WITH THE TYPE OF METAL USED OR A LACK OF RUST INHIBITOR ON THE PARTS THAT HAVE DISINTEGRATED. THE COST TO REPLACE IS QUITE EXORBITANT AND THE REPLACEMENTS MAY HAVE THE SAME DESIGN FLAW. THE SHORT TERM SOLUTION HAS BEEN TO ENTIRELY REMOVE THE RUNNING BOARDS OFF OF THE VEHICLE TO ELIMINATE THE DANGER. THIS MAKES FOR A TALL VERTICAL STEP-IN, BUT IS LESS RISKY THEN THE FAULTY RUNNING BOARDS. *TR

Nov 03, 2013

STRUCTURE,EQUIPMENT

1 complaint

2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB

Mar 17, 2011

SERVICE BRAKES, ELECTRIC

1 complaint

I HAVE FOUND THAT THE BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER, MAKING IT EASY TO HIT THE GAS INSTEAD OF THE BRAKE. THERE ARE SEVERAL COMPLAINTS ABOUT SUDDEN ACCELERATION AND I WOULD BELIEVE THAT MIGHT BE THE CAUSE. I AM A SMALL PERSON WITH AVERAGE SIZE FEET AND HAVE HAD TWO SCARY INCIDENTS WITH THIS ISSUE. ALSO HAVE THE BROKEN RADIO PROBLEMS AFFECTING NEARLY EVERY OWNER WHICH SHOULD BE A CLASS ACTION LAWSUIT. *TR

Aug 19, 2009

EQUIPMENT,ELECTRICAL SYSTEM

1 complaint

MY CLARION MANUFACTURED RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2 .CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND. INFINITI DEALER NOT TAKING RESPONSIBILITY FOR REPLACEMENT OR REPAIRS. *JB

Dec 17, 2006

ENGINE AND ENGINE COOLING,AIR BAGS

1 complaint

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LOOK INTO IT. THE CONTACT SUSTAINED INJURIES. THE POLICE WERE CALLED. THE CHECK ENGINE LIGHT CAME ON EVER SINCE SHE BOUGHT THE VEHICLE. SHE HAD THE SENSORS REPLACED AT LEAST SIX TIMES BECAUSE THE LIGHT KEPT COMING ON. SHE SAID THE AIR BAG LIGHT NEVER CAME ON. *AK *NM

Oct 06, 2005

Crash: 1

Injuries: 1

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

PROBLEMS WITH THE TRANSMISSION, ENGINE BELTS, TRANSMISSION FLUID LEAKAGE, ETC... *PH TRANSMISSION FLUID LEAKING, ENGINE BELTS ARE CRACKING AND THERE ARE PROBLEMS WITH THE BATTERY.*MR

Mar 31, 2004

ENGINE AND ENGINE COOLING

1 complaint

CONSUMER STATES THAT WHEN VEHICLE IS GOING UP A HILL THE IT WOULD STALL OUT WITHOUT WARNING.*AK

Aug 05, 2003

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

WHILE DRIVING THE ENGINE STALLED AND RESULTED IN LOSS OF POWER STEERING AND POWER BRAKES. *NLM THE ENGINE LIGHT WAS ALWAYS ON, BAD CARBON FUMES,THE TRANSMISSION GAINED SPEED ON IT'S OWN, STALLED WHILE TURNING, AND GOING UP HILL'S, AND BLACK SMOKE HAD COME FROM THE VEHICLE. SCC

Mar 20, 2003

UNKNOWN OR OTHER

1 complaint

NO SUMMARY. DT

Nov 13, 2002

AIR BAGS

1 complaint

CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND THERE WAS A BRANCH LOG ON HIGHWAY, AND VEHICLE WENT DOWN AN ENBANKMENT AND HIT A TREE. VEHICLE ROLLED THREE TIMES. DUAL AIRBAGS DIDN'T DEPLOY. VEHICLE WAS TOTALED. *AK

Apr 30, 2001

Crash: 1

EXTERIOR LIGHTING

1 complaint

FRONT TURN SIGNALS ARE NOT ABLE TO BE SEEN FROM SIDE OF VEHICLE. DEALER HAS SEEN, AND SAID IT WAS NOT A PROBLEM. *AK *SLC

Feb 13, 2001

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4.9/5.0

60 reviews

Frequently Asked Questions

How many problems does the 2001 INFINITI QX4 have?

The 2001 INFINITI QX4 currently has 75 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2001 INFINITI QX4?

The most common problems reported for the 2001 INFINITI QX4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2001 INFINITI QX4 problem data come from?

All problem and complaint data for the 2001 INFINITI QX4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.