2003 INFINITI QX4 Problems

Complaints Reported

Complaints by Component

SUSPENSION

5 complaints

THE CONTROL ARM IS COMPLETELY RUSTED AWAY AS THE PATHFINDERS THAT THEY RECALLED AND IS DOING EXACTLY AS THEY HAVE DONE...BUT THERE IS NO RECALL ON THE INFINITI I WAS WONDERING WHY THOSE AND NOT THE INFINITI AS WE LIVE IN MASSACHUSETTS AND THE SALT DOES THE SAME ON THIS CAR NOW WE HAVE THE DEATH WOMBLE ON THIS CAR

Feb 20, 2017

2003 INFINITY QX4. ATTORNEY WRITES ON BEHALF OF THE CONSUMER IN REGARDS TO THE FRONT DRIVER'S SIDE STRUT TOWER HOUSING UNIT *TGW THE LAWYER STATED HIS CLIENT'S VEHICLE WAS SEIZED BY INFINITI AND THEY OFFERED TO BUY THE VEHICLE BACK. HIS CLIENT NEVER RECEIVED A RECALL LETTER AND WAS ONLY MADE AWARE OF THE PROBLEM WHEN HE TOOK THE VEHICLE IN FOR SERVICING. RECALL# 11V244000. *JB UPDATED 08/09/12

Apr 11, 2012

PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT. *KB

Feb 03, 2012

TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE FRONT STRUT TOWER ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT WHERE THE SUBFRAME MET THE SHOCK TOWER WAS COMPLETELY CORRODED. THE MECHANIC STATED HE WOULD HAVE TO WELD IN NEW METAL IN ORDER TO REPAIR. THE VEHICLE WAS REPAIRED. THERE WAS AN OPEN INVESTIGATION PE11004 (SUSPENSION: FRONT: SHOCK ABSORBE AND SUSPENSION: FRONT: MACPHERSON STRUT ). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Feb 14, 2011

TL*THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE OUTSIDE THE VEHICLE AND SUDDENLY THE VEHICLE BEGAN TO LEAN TOWARDS THE DRIVER'S SIDE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN RESUMED WITH CAUTION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THEY INFORMED THAT THE FRAME WAS SEVERELY RUSTED; AND THE FRONT DRIVER SIDE STRUT TOWER FRACTURED DUE TO EXCESSIVE CORROSION. THE TECHNICIAN ALSO STATED THAT THE FAILURE WOULD EVENTUALLY AFFECT THE STEERING. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THERE WAS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER PE11004 (SUSPENSION: FRONT: SHOCK ABSORBER). THE FAILURE MILEAGE WAS 149,000. UPDATED 03/22/11*LJ UPDATED 1/4/11 *CN

Feb 14, 2011

SUSPENSION,STRUCTURE

3 complaints

2003 INFINITI QX4. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT STRUT TOWER SEVERE RUSTS AND CRACKS RECALL ISSUES. *SMD *TR

Apr 04, 2018

THIS CONCERN IS INVOLVING THE R1109 RECALL ISSUED BY INFINITI. THE RECALL WAS PERFORMED SIX YEARS AGO, HOWEVER RUST, AND HOLES IN THE METAL ARE NOW VISIBLE. I WAS TOLD THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THERE WAS NOTHING THEY COULD DO TO ASSIST ME. THIS VEHICLE WILL SOON BE UNSAFE TO DRIVE.

Mar 20, 2018

WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY NEVER SEEN SUCH A TYPE OF CORROSION IN THIS AREA AND THAT I SHOULD HAVE THE MANUFACTURER LOOK AT IT AND TAKE IT TO A BODY SHOP. THEY STATED THAT THE VEHICLE SHOULD BE REPAIRED AS SOON AS POSSIBLE AS IT WAS A SERIOUS SAFETY RISK AS THE STRUT TOWER COULD DISLODGE AND COME UP THROUGH THE HOOD OF MY VEHICLE WHICH IS CLOSE TO MY BRAKE LINE AND COULD AFFECT MY STEERING. I DID TAKE IT 2 BODY SHOPS BOTH OF WHICH CONCURRED THAT THIS TYPE OF CORROSION SHOULD NOT HAVE HAPPENED AND THEY ALSO STRESSED IT WAS COMPROMISING MY SAFETY AND THERE COULD BE A SHIFT OF MY SUSPENSION AND LOSS OF CONTROL OF MY VEHICLE WHILE DRIVING. I DID CONTACT INFINITI SERVICE DEPARTMENT AND IT WAS ONLY GLANCED AT NOT INSPECTED. I FILED A COMPLAINT WITH INFINITI CONSUMER AFFAIRS AND WROTE A LETTER TO THE OWNER OF CLOSEST DEALERSHIP. I WAS THAN ABOUT A WEEK LATER ASKED BY THE LOCAL DEALER IF THEY COULD LOOK AT MY SUV AGAIN AND PICTURES WERE EMAILED BY BODY SHOP TO THE SERVICE DEPARTMENT OF DEALERSHIP AND SENT TO CORPORATE AND MY REQUEST TO HAVE THEM REPAIR VEHICLE WAS DENIED AND I HAVE HAD VEHICLE REPAIRED AT MY COST AT LOCAL BODY SHOP. PICTURES ARE AVAILABLE THAT WERE TAKEN BY BODY SHOP AND I STATEMENT OF SERIOUS SAFETY RISK OF VEHICLE IS ALSO AVAILABLE FROM BODY SHOP. *TR

Mar 13, 2009

SERVICE BRAKES, HYDRAULIC

3 complaints

THERE IS A PULSING FEEL IN THE BRAKES. HAVE CHECKED ONLINE AND REALIZED THAT IT SEEMS TO BE A COMMON ENOUGH COMPLAINT BY OTHER OWNERS. ON HARD STOPS THE PUSH BACK BY THE PEDAL IS HARD ENOUGH THAT THE BRAKES LOCKUP INTERMITTENTLY. THIS IS DIFFERENT FROM THE PULSING FEEL OF THE ANTI-LOCK SYSTEM. IT FEELS AS THOUGH THE ROTORS ARE WARPED. IT IS FELT IN THE STEERING WHEEL ALSO, AND INCREASINGLY IN THE VEHICLE IN NORMAL DRIVING WITHOUT APPLYING THE BRAKES. IT IS NOT THE TIRES WHICH ARE FASTIDIOUSLY KEPT NEW OMI. NO INCIDENT YET BUT I BELIEVE THERE IS A TREND THAT NEEDS TO BE INVESTIGATED. *TR

Apr 12, 2010

THERE WAS A SEVERE PULSATION IN THE REAR OF THE VEHICLE WHEN THE BRAKE WERE APPLIED. THE DEALERSHIP SERVICED THE VEHICLE OVER 20 TIMES. *JB

Jan 23, 2004

WHILE DRIVING AT 35 MPH ON A DRY SINGLE LANE PAVED ROAD, I UNAVOIDABLY RAN MY INFINITI QX4 SUV OVER A TREE BRANCH IN THE ROAD. THE TREE BRANCH BRIEFLY BECAME ENTANGLED UNDER THE VEHICLE AND THEN WAS EXPELLED. ONCE THE TREE BRANCH WAS RELEASED, MY ABS LIGHT CAME ON. I TOOK MY VEHICLE TO MY INIFINITI DEALER WHO PUT THE VEHICLE ON A LIFT. EXAMINATION SHOWED NO DAMAGE TO THE VEHICLE OTHER THAN THE WIRING ASSEMBLY TO THE FRONT WHEEL SENSOR HAD ITS WIRE AND ELECTRICAL PIN PULLED FROM THE ELECTRICAL CONNECTOR TO THE FRONT WHEEL SENSOR. ABS FOR THE VEHICLE WAS DISABLED. *LA

Oct 15, 2003

Crash: 1

STRUCTURE

2 complaints

RUNNING BOARDS ARE COMPLETELY RUSTED, THEY WILL EITHER FALL OFF WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR AN UNSUSPECTING PERSON COULD BE RELYING ON THEM TO ENTER THE SUV AND HURT THEM SELVES. THE SUV WAS WELL TAKEN CARE OF, 1 OWNER, AND THE FRAME RAILS AND CHASSIS ARE CONSIDERABLY RUST FREE. HOW COME THESE ARE IN SUCH BAD CONDITION? WHY DON'T INFINITI HAVE REPLACEMENTS FOR THEM ALONE AND NOT THE WHOLE RUNNING BOARD FOR OVER $1300 PER SIDE! THAT'S INSANE AND NO ONE IS GOING TO PAY THAT FOR A 11+ YEAR OLD SUV! *TR

Sep 02, 2014

SEVERE CORROSION ON FACTORY INSTALLED RUNNING BOARDS ON INFINITY QX4 WHICH COULD COLLAPSE CAUSING INJURY. *TR

Dec 02, 2009

AIR BAGS

1 complaint

I KEEP GETTING NOTICES ABOUT THIS AIRBAG RECALL, BUT THIS VEHICLE WAS DONATED TO HUDSON HIGH SCHOOL AND BROKEN DOWN FOR PARTS. THIS VEHICLE HASN'T BEEN ON THE ROAD FOR OVER 3 YEARS. PLEASE TAKE THIS OFF THE RECALL LIST.

Jul 31, 2019

STEERING,STRUCTURE

1 complaint

BOUGHT A USED CAR FROM A USED CAR DEALER WITH 1 PREVIOUS OWNER. IN 2011 A RECALL WAS SUPPOSEDLY DONE BY INDICATING "INSPECTED!" WHY WASN'T THE PARTS REPLACED?

Jun 20, 2018

ENGINE

1 complaint

TL* THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING OVER 45 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS CRACKED DUE TO RUSTING AND CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Apr 27, 2016

FUEL/PROPULSION SYSTEM

1 complaint

FUEL FILLER NECK HAS CORRODED CAUSING GAS TO LEAK ON TO TIRE AND BRAKES WHILE FILLING GAS TANK. RECALL OF PREVIOUS MODEL. *JS

Dec 03, 2014

STEERING

1 complaint

TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

May 09, 2011

Crash: 1

Injuries: 4

POWER TRAIN

1 complaint

TL* THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED WHILE ATTEMPTING A TURN AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND FOUND THE REAR AXLE WAS EXTENDED THREE FEET FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND ANY REPAIRS WOULD BE AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 74,000.

Jul 13, 2010

VISIBILITY

1 complaint

TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS ROLL DOWN WITHOUT WARNING INTERMITTENTLY. THE FAILURE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/23/09. *LJ UPDATED 09/23/09.*JB

Aug 20, 2009

FUEL SYSTEM, GASOLINE

1 complaint

WHILE DRIVING FUEL LINE DISCONNECTED FROM THE FUEL TANK . THIS CAUSED THE VEHICLE TO STALL. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Jan 09, 2004

EXTERIOR LIGHTING

1 complaint

I RECENTLY TOOK DELIVERY OF A NEW INFINITY FX45. IT NOW HAS ABOUT 600 MILES ON IT. THE HEADLIGHTS ARE AIMED TOO LOW TO ILLUMINATE THE ROAD AHEAD. VISIBILITY IS SEVERELY LIMITED TO ABOUT 2+ CAR LENGTHS AHEAD. I CANNOT MAINTAIN MINIMAL SPEED ON AN UNLIT HIGHWAY, OR WHEN OTHER CARS ARE NOT TRAVELING WITH ME. THE DEALER STATES THAT THE HEADLIGHTS ARE "WITHIN FACTOR SPEC" AND WILL DO NOTHING TO ASSIST. HE WILL NOT CHECK IT AT NIGHT; NOR WILL HE CHECK MY CAR AGAINST OTHERS IN THE SHOP OR ON THE DEALERSHIP FLOOR. THE DEALER ADDS THAT IT IS IMPOSSIBLE TO ADJUST THESE LIGHTS AS THERE IS NO ADJUSTMENT CAPABILITY BUILT INTO THE HEADLIGHT MODULE. THE DEALER, PEPE INFINITY, WHITE PLAINS, NY 10601, WILL NO LONGER DISCUSS THE PROBLEM WITH ME; NOR HAS ANYONE CONTACTED ME TO ATTEMPT TO RESOLVE THE ISSUE. IF I CANNOT DRIVE THE CAR AFTER DARK, I WANT TO GET ANOTHER CAR OR HAVE THE PROBLEM FIXED. INFINITY USA SAYS EXACTLY THE SAME THING. THEIR POSITION IS THAT IF INFINITY RELEASED THE CAR, IT MUST MEET ALL FEDERAL SPECIFICATIONS, AND WILL DO NOTHING MORE. THEY DID AGREE TO LET ME VISIT ANOTHER INFINITY DEALER TO "INDEPENDENTLY" CHECK THE HEADLIGHTS, BUT IT WILL PROBABLY BE AT MY OWN EXPENSE. IN THE MEANTIME, THE CAR IS VIRTUALLY UNDRIVEABLE AT NIGHT UNLESS DRIVEN IN A LIGHTED AREA AND AT LOW SPEEDS. *NLM

Mar 29, 2003

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4.3/5.0

78 reviews

Frequently Asked Questions

How many problems does the 2003 INFINITI QX4 have?

The 2003 INFINITI QX4 currently has 22 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2003 INFINITI QX4?

The most common problems reported for the 2003 INFINITI QX4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2003 INFINITI QX4 problem data come from?

All problem and complaint data for the 2003 INFINITI QX4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.