2015 INFINITI QX60 Problems

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Premium Report

Complaints Reported

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Complaints by Component

POWER TRAIN

16 complaints

Transmission is shuttering when pushing on the gas

Dec 11, 2025

I saw engine warning lamp. It reported Transmission problem.When I press the gas pedal I feel the a lot of shudder .

Jun 16, 2025

Transmission has a shudder between 15-20 MPH around 1000-1500 RPM. Mainly happens in STD mode, other modes run at higher RPMs but does still happen on occasion.

Dec 26, 2024

Transmission Shudder at low Speeds, I see Many Complaints on this Issue. Hopefully something gets done!!!!

Mar 10, 2024

Hello the CVT transmission in these 2014-2017 vehicles have been known to be defective. Apparently Infiniti settled a lawsuit that was suing them for this exact reason. They settled without admitting fault. Problem with that is all these vehicles are still on the road and customers are unaware. They say they informed us but I can assure you I never was informed. They also sent a service bulletin to their dealerships telling them to expect problems and to fix if brought in. The vehicles are dangerous without a doubt. They shake, shudder and lose acceleration with no warning. No lights come on the dash or anything. Someone will lose their life, if they haven’t already. The law firm had company emails showing they were going to do a recall. Corporate greed is my guess, got in the way. Now unsuspecting customers are driving ticking time bombs. Also owners are trying to sell these vehicles to unsuspecting customers. There is no way this should be acceptable in my opinion and am extremely disappointed with the lack of concern I’ve received from the company. We are paying for a so called “luxury” vehicle only to find out later that the transmission should of been recalled years ago. Here I sit with my 20k used vehicle blue book broken down car now. It’ll cost $9800 to fix. Just isn’t right and I hope I’m finding someone that will at minimum look into it. Please, do us all a favor before it’s to late. Thank you.

Jun 29, 2023

+ 11 more complaints for this component

UNKNOWN OR OTHER

12 complaints

The contact owned a 2015 Infinity QX60. The contact stated that while his wife was stopped at a traffic light, black smoke was emitting from under both front seats, and entered the interior of the cab. The contact's wife returned to the work parking lot, however, the black smoke and flames were excessive and immediately exited the vehicle. No warning lights were illuminated. All the air bags deployed. The contact's wife was transported to the hospital by co-workers. The doctor examined that the contact's wife had sustained 2nd degree burns on both arms and hands that required medical attention. The Fire and Police reports were filed. The vehicle was consumed by the fire and destroyed. The vehicle was towed to an unknown location. The manufacturer was notified of the failure. The contact notified her insurance company. The failure mileage was approximately 95,000.

Feb 25, 2025

Fire: 1

Injuries: 1

We purchased this vehicle 3 days ago. Day 2 there was a transmission shudder. I know these cvt transmissions have issues but with less than 18k miles??? I looked up and yes infiniti extended the warranty but we no longer qualify for this I don't think this is fair! IT HAS 18K MILES on it. The fact infiniti didn't recall the transmission is ridiculous. There are thousands of people experiencing shudder issues, cars dying, this is a danger to the drivers and their families. Why is there no recall? Extending a warranty didn't do anything! This cvt needs to be recalled and fixed so people aren't in danger of crashing.

Aug 03, 2024

As I was driving my vehicle just turned off at the speed of 30 miles per hour with no warning no dash lights of any kind. It just shut off completely. I had to pull over to the side in hopes I don't hit anything, or anyone put my vehicle into park and restart my vehicle and this happened at around 2:45 PM. Early it happened at 12:15 PM, as I was turning around in a parking lot, the car shut off again and I had to place it in park and restart the vehicle.

Jul 18, 2024

The liftgate latch failed recently. It would not secure, thus causing a safety issue. Anyone or anything could have fallen out of the vehicle. The latch assembly cost $500, and another $197 for installation. T2 automotive in Palatine made the repairs on 1/22/2024. The same repair was made under warranty at Motorwerks Infiniti back in 2017. The liftgate door open indicator did go on. No alarm came on prior to the failure. I believe this to be a faulty design of the liftgate latch.

Jan 24, 2024

On January 23, 2024, while driving home I heard what sounded like a gun shot. I checked that I was ok and exited the freeway. I pulled over and got out of my vehicle and noticed the sunroof/moonroof was shattered. I looked for overpasses and there were none in my area. I called the authorities. Once the officer arrived he noticed that the glass was bubbled out from the vehicle and not inward as it would be if someone or something struck the glass. The sunroof/moonroof shattered. I had to exit the freeway due to being startled by the loud sound of the glass shattering. Unknown on the glass breaking being reproduced. The sunroof/moonroof was inspected by a police officer. No warning or safety lights came on.

Jan 23, 2024

+ 7 more complaints for this component

AIR BAGS

12 complaints

supplemental air bag warning light is on. also the passenger airbag light is on.

Dec 16, 2024

The contact owns a 2015 Infiniti QX60. The contact stated that while starting the vehicle, the air bag warning light on the passenger’s side continuously flashed. The vehicle was taken to the local dealer who diagnosed the failure with the air bag. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 115,483.

Apr 25, 2022

The contact owns a 2015 Infiniti QX60. The contact stated that while her son was driving 70 mph, the front and rear passenger’s side seat air bag deployed inadvertently. The driver pulled the vehicle over to the side of the road and checked the vehicle. The vehicle was not struck by an object for the air bag to deploy. The driver continued driving back to the residence. There was no warning light illuminated. The contact reached out to the local dealer for the vehicle to be inspected however, an appointment was not yet scheduled. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 52,000.

Jul 14, 2021

THIS HAS BROKEN TWICE SINCE THEY DID THE RECALL. THE RED LIGHT FLASHES ON THE DASH WHICH DISABLES THE AIRBAG. THERE HASN'T BEEN ANY OTHER ISSUES WITH THE VEHICLE. INFINITI SERVICE TRIED TO BLAME ME SAYING THAT IT WAS TAMPERED WITH. THIS IS NOT TRUE, I HAVE NOT TOUCHED IT AND THIS HAS FAILED MULTIPLE TIMES WITH NO OTHER FAILURES.

Apr 29, 2020

TAKATA RECALL THIS WEEK WE TOOK OUR 2015 INFINITI TO THE DEALERSHIP IN SPOKANE, WA IN ORDER TO REPAIR THE PASSENGER AIRBAG THAT WAS INCORRECTLY TURNING OFF WHEN AN ADULT SAT IN THAT SEAT. WE ASSUMED THE PROBLEM WAS RESOLVED, HOWEVER WITHIN A DAY OR SO THE INDICATOR LIGHT AGAIN TURNED ON STATING THAT THE PASSENGER AIRBAG WAS OFF. THIS HAPPENED WITH AN ADULT RIDING IN THE SEAT. WE ARE TERRIBLY CONCERNED THAT OUR CAR IS NOT SAFE. WE HAVE A LARGE FAMILY AND THIS IS OUR ONLY AVAILABLE TRANSPORTATION. IN ORDER FOR OUR FAMILY TO FIT IN THIS CAR WE MUST HAVE SOMEONE RIDE IN THE FRONT PASSENGER SEAT. WE HAVE PHONED THE DEALER, BUT THEY HAVE NOT YET RETURNED OUR CALL. WE LIVE IN MONTANA...HOURS FROM THE NEAREST INFINITI DEALER. WE HAVE ALREADY INCURRED THE COST OF DRIVING ALL THE WAY TO WASHINGTON FOR THE RECALL REPAIR AND STAYING AT A NEARBY HOTEL. WE ARE WORRIED ABOUT DRIVING AGAIN WITH A MALFUNCTIONING AIRBAG OVER TWO MOUNTAIN PASSES IN THE WINTERTIME IN ORDER TO HAVE THE DEALER TRY THE SAME FIX A SECOND TIME. CLEARLY SOMETHING IS WRONG WITH THIS RECALL FIX. MY FAMILY DESPERATELY NEEDS YOUR HELP. WE STRONGLY ENCOURAGE YOU TO LOOK INTO THIS MATTER ON OUR BEHALF. ANY HELP IN ADDRESSING THIS POTENTIALLY LIFE THREATENING SAFETY ISSUE WOULD BE GREATLY APPRECIATED. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 07, 2017

+ 7 more complaints for this component

ENGINE

10 complaints

transmission slip and jerk and it's hard to accelerate

Aug 13, 2024

I took my 2015 qx60 into the infiniti dealership on 4/3/2023 because it was misfiring, was told that there was a coolant leakage into cylinder 2, I need to get a new motor and was given a 25,671.77 quote. I just had my car at the same dealership on 1/26/2023 and was told that everything was fine with my car. The problem started in March and I just had gotten gas, so I thought it was bad gas and needed to drive it out. But when I finally driven it out and got more from another station the problem persist. During this time my service engine light did not come on, my car did not run hot nor did it smoking and it only has 77k. I am the original owner of this car and could not believe that the lifecycle of this luxury car is only 7 years, so I reached out to infiniti consumer affairs on 4/10/2023 for help to make sure that this is not a manufacturers defect. I was told by the representative that opened a case for me to have my car towed to another dealership for a second opinion which I did on 4/11/2023. My infiniti dealership advisor called me on 4/12/2023 and said that it would be $3000 to do a deep dive into the motor, so I called infiniti consumer affairs back and after the new representative came up to speed on my case, I was told that they would not help me with find the cause of this leakage. My warranty just expired on 12/19/2022 and I feel completely blindsided because when I purchase my brand new infifniti qx60 I thought I was purchasing a reliable car that I would have for longer than the 2004 nissan sentra that I traded in after having it for 11 years.

Apr 12, 2023

The radiator cooling fan malfunctioned on Infinity QX60 model after 39000 miles on the odometer. Engine cooling mechanism fails that may result in overheat/engine failure or potential fire. It is a known defect on infinity qx60 and Nissan Pathfinders. It costs $1200 to replace the fan assembly. Infinity is aware of this defect/faulty part and will not recall to correct the defect and put the burden on consumers to spend over a thousand dollars to correct the issue.

Mar 17, 2022

The contact owns a 2015 Infinity QX60. The contact stated while driving 60 MPH, the vehicle started to stall. The contact pulled over and waited for about 30 minutes to restart the vehicle. The vehicle was started and driven back to the residence. The vehicle was then towed to the dealer to be diagnosed: however, no failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

Mar 15, 2022

I’m reporting a serious safety issue with this Infiniti. Tonight while driving the engine just shut off. We fortunately were not in an accident, but easily could have been. What terrifies me is that this happened twice a few years ago. It was still under warranty so Infiniti inspected it and replaced the entire transmission. The warranty is expired, but this huge safety issue is still happening!

Dec 31, 2021

+ 5 more complaints for this component

EXTERIOR LIGHTING

4 complaints

Moisture in headlight results in headlight shortage. Moisture in headlight is not a result of collision or damage. Per service bulletin Classification: EL03-031L Reference ITB03-051L, the headlight moisture issue is an ongoing issue for 2011-2019 Infiniti's all models.

Mar 15, 2022

TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THERE WAS WATER ENTERING INTO THE HEADLAMP HOUSINGS. THE CONTACT STATED THAT THE HEADLAMPS NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO KELLY INFINITI (155 ANDOVER ST, DANVERS, MA 01923, (978) 774-1000) WHO STATED THAT THE HEADLAMPS ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY, AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Feb 18, 2021

EXCESSIVE CONDENSATION AND INTERNAL FOGGING IN THE PASSENGER SIDE HEAD LAMP CAUSED THE LIGHTS (HIGH BEAMS, HAZARD BEAMS AND REGULAR LIGHTS) TO FAIL AND REMAIN INOPERABLE. DRIVING WITHOUT PROPER PAIRED LIGHTING IS UNSAFE. THE HEADLAMP ASSEMBLY WAS DIAGNOSED AT AN INFINITI DEALER AS REQUIRING FULL REPLACEMENT. EXCESSIVE CONDENSATION CAUSED THE WATER TO DAMAGE THE HEADLIGHT ASSEMBLY AND IS NOT ASSOCIATED WITH THE NORMAL WEAR AND TEAR REQUIRED BY CONSUMERS. THE COST OF REPLACING SAID HEAD LAMP ASSEMBLY EXCEEDS $2000 EVEN THOUGH THE CAR HAS NOT ENCOUNTERED A FRONT END COLLISION. AFTER CONTACTING INFINITI CONSUMER AFFAIRS DEPARTMENT, THEY CONCLUDED THAT NO OPEN RECALL EXISTED. THEREFORE, INFINITI WOULD NOT COVER THE COST AND I WAS FORCED TO PAY OVER $2000 TO REPLACE THE WATERLOGGED LAMP AS DRIVING WITHOUT SAID REPLACEMENT DURING THE EVENING, NIGHT OR DURING POOR WEATHER CONDITIONS POSES A DANGER TO ME AND OTHER DRIVERS. THE LAMP ASSEMBLY WAS FAULTY BY DESIGN SINCE THIS ISSUE HAS OCCURRED WITH SIMILAR INFINITI VEHICLES AND HAS BEEN REMEDIED BY A RECALL. NHTSA SHOULD FORCE A RECALL OF THE QX60 HEADLAMP THAT FAILS DUE TO EXCESSIVE CONDENSATION AND IS NOT CATEGORIZED AS NORMAL WEAR TO MY VEHICLE.

Dec 10, 2019

TL* THE CONTACT OWNS A 2015 INFINITI QX60. WHILE TRAVELING 50 MPH, THE CONTACT WAS PULLED OVER BY A POLICE OFFICER BECAUSE THE PASSENGER SIDE HEADLIGHT BULB WAS BURNED OUT. THE CONTACT TOOK THE VEHICLE TO INFINITI OF SAN ANTONIO (12150 W INTERSTATE 10, SAN ANTONIO, TX 78230, (210) 941-4445) WHERE IT WAS DIAGNOSED THAT MOISTURE SEEPED INTO THE HEADLIGHT AND CAUSED THE BURN OUT. THE CONTACT WAS GIVEN A REPAIR ESTIMATE OF $2,500. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,097.

Nov 15, 2019

STRUCTURE

4 complaints

DRIVING ON AN OPEN FREEWAY, THE SUNROOF SHATTERED FROM THE INSIDE OUTWARD.

Jun 14, 2020

THE SUNROOF SPONTANEOUSLY EXPLODED. WE WERE DRIVING DOWN THE HIGHWAY ON A SUNNY DAY. NO OBJECTS STRUCK THE GLASS BUT IT SHATTERED. THE REMAINING GLASS IS CURVED OUTWARD AS IF PRESSURE FROM WITHIN THE CAR CAUSED IT TO SHATTER.

Oct 13, 2018

SUNROOF SUDDENLY EXPLODED AT HIGHWAY SPEED, BUT AFTER ONLY A 5 MINUTE TRIP WITH ALL WINDOWS UP. NO WEATHER ISSUES, NO DAMAGE TO THE SHADE PANEL; WAS NOT HIT BY ANYTHING.

Jan 28, 2018

I FOUND OUT ON SATURDAY MORNING,THAT MY SUNROOF WAS BROKEN(LOOKS LIKE EXPLODE FROM THE INSIDE OUT),I CHECKED FROM ANY STONES OR ANY DEBRIS(THAT COULD HIT MY CAR AROUND MY DRIVEWAY,BUT THERE WERE NOTHING AROUND THE CAR AND THERE WERE NO MARKS ON THE ROOF AS WELL).

Sep 05, 2016

ELECTRICAL SYSTEM

3 complaints

Odometer Fraud. The contact purchased a 2015 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 99,500. It was later discovered that the mileage on the title was 165,000. The vehicle was taken to the dealer for an oil change, and the contact was informed about the mileage discrepancy.

Dec 15, 2025

The alternator went bad and this was not picked up on multiple diagnosis inspections and therefore this caused continuous safety risks as they kept replacing parts that didn’t need to be fixed due to incorrect diagnosis codes being thrown. My vehicle stalled in the middle of the highway after multiple fixes/inspections due to this issue and the alternator shouldn’t even be going bad.

Sep 14, 2023

THE BACK HATCH DOOR DOES NOT ALWAYS OPEN WHEN EITHER USING THE CAR FAUB, BUTTON IN THE INTERIOR OR MANUALLY ON THE HATCH ITSELF. IT WILL PARTIALLY OPEN AND THEN IT WILL BEEP AND TRY AND CLOSE ON ITS OWN, MAKING IT DIFFICULT TO EITHER PUT SOMETHING IN OR TAKE OUT OF THE BACK OF CAR WITHOUT IT CLOSING ON YOUR HEAD BECAUSE THE SENSOR DOES NOT ALERT THAT I AM THERE. THEN TO CLOSE THE HATCH I HAVE TO FORCE IT DOWN BECAUSE THE CLOSE BUTTON ON THE HATCH WILL NOT WORK...IT'S BEEN VERY FRUSTRATING BECAUSE IT'S BEEN HAPPENING FOR MONTHS NOW. SOMETIMES IT OPENS WHEN PROMPTED HOWEVER THE MAJORITY OF THE TIMES IT DOES NOT!

Oct 30, 2020

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

The fuel sensors on the car is not recognizing I have gas in my car, the battery and engine like come on while driving , then the whole system shuts off will the car is still driving.

Jul 07, 2025

Car stops when turning a corner. When turning it back on, it moves slow and it might have power to move but then it goes slow. The battery will drain quickly and the it stops all together. It's like the engine just goes out.

Feb 17, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

The car intermittently will not accelerate after being idle at stop signs etc. this has occurred on 3-5 instances in the last 4 months. All but one time when getting the vehicle later it didn't have any issues. The battery has been tested and is good, I cleaned the terminals and still had it occur. Upon reading an Infiniti forum it sounds like it is an intermittent alternator issue or electric module. This put my daughter in a stalled vehicle in an intersection several times after trying to troubleshoot issues to resolve it.

Oct 07, 2024

I WAS BCKNG OUT OF A PKNG SPOT BETWEEN 2 CARS AND THE BACK UP CAMERA SHOWED LOTS OF SPACE. I MADE SURE THE RIGHT OF MY VEHICLE WOULD NOT HIT PARKED CARS I WAS CLEAR ON THE LEFT. I BACKED UP A FEW INCHES AND HEARD GLASS BREAK AND TAPPED THE BEIGE BRICK WALL. UNTIL IMPACT THE SENSORS DID NOT LIGHT UP OR BEEP AT ALL. AT THE POINT OF IMPACT IT WAS FRENZY BEEPING. A WITNESS SAW THE INCIDENT AND WE WALKED BEHIND THE VEHICLE TO SEE DAMAGE. BECAUSE THE REAR LIGHTS AND BRAKE LIGHTS STICK OUT FURTHER THAN THE BUMPER THE LIGHTS ARE DAMAGED. I TOOK IT TO THE DEALER THE NEXT DAY, TMO CAME OUT TO LOOK AT MY ISSUE. HE TESTED THE BACK UP WITH AN EMPLOYEE STANDING BEHIND THE SAME SENSOR. IT DID IT'S JOB AND STARTED BEEPING AT APPROX A FT. FROM THE EMPLOYEE WHO WAS WEARING DARK UNIFORM CLOTHES. I WAS DISMISSED THAT THEY COULDN'T TEST THE SENSOR BECAUSE IT WAS DAMAGED (WHY WOULD AN EXECUTIVE PUT AN EMPLOYEE BEHIND THE SAME "DAMAGED" SENSOR THAT WORKED? I ASKED TMO OK HUMOR ME AND BACK INTO THAT BEIGE WALL OVER THERE - HE SAID TO GET IN,PASSENGER. HE PROCEEDED TO BACK INTO THE WALL, NEITHER LIGHTS NOR SENSOR LIGHT UP OR BEEPED. I LOOKED AT THE CAMERA LOOKED LIKE LOTS OF ROOM LEFT. I TOLD HIM TO KEEP GOING - SEE HOW CLOSE YOU CAN GET. HIS ANSWER WAS NO, MAYBE YOUR RIGHT IT DOESN'T DETECT LIGHT COLOR OBJECTS. CALL CONSUMER AFFAIRS AND TELL THEM. CONSUMER AFFAIRS BRANDON CALLED TODAY, HE SAID TO HOLD WHILE HE CALLED THE DEALER TO GET AN INTERNAL SPECIALIST SCHEDULED TO CHECK OUT THE SENSOR WITH THE SERVICE DEPT. BRANDON GOT BACK ON THE LINE AND SAID SINCE IT WAS A COLLISION NO WAY TO CHECK THE SENSORS. WELL, I HAVE A DRIVERS SENSORS THAT WASN'T AFFECTED TEST THAT ONE. THEY DECLINED. MY OWN FAMILY TESTING SHOWS THE SENSORS DO NOT DETECT A BEIGE OR WHITE COLOR UNTIL THE POINT OF IMPACT. I WAS TOLD NOT TO RELY ON ELECTRICAL THEY ARE AIDS ONLY AND COULD FAIL. BEWARE OF PEOPLE IN BEIGE OR WHITE.

Feb 14, 2017

Crash: 1

VISIBILITY/WIPER

2 complaints

While driving on a state highway at approximately 65 mph, there was a loud exploding sound followed by loud rushing air. I quickly realized that my sunroof glass had shattered. Fortunately the sunroof shade was closed so no glass came into the vehicle. Besides myself driving, both of my kids were sitting in the back seat and could have been injured by flying glass shards. There were no other vehicles around me and nothing apparently struck my vehicle.

Sep 23, 2021

AS WE WERE DRIVING ON THE INTERSTATE WE HEARD A VERY LOUD EXPLOSION TYPE SOUND. IT WAS NIGHT BUT IN A WELL LIT SECTION OF INTERSTATE. WE WEREN'T NEAR ANY OVERPASSES AND WERE IN THE RIGHT LANE OF A THREE LANE HIGHWAY. WE PULLED OVER AS SOON AS IT WAS SAFE TO SEE WHAT HAD HAPPENED. WHEN WE CHECKED THE CAR WE DISCOVERED OUR SUNROOF WAS SHATTERED SIGNIFICANTLY. NEITHER OF US IN THE FRONT SEAT SAW ANYTHING COMING TOWARDS US AND THERE WAS NO EVIDENCE THAT ANYTHING HIT US. WE WERE TRAVELING ABOUT 75 MILES AN HOUR WITH CRUISE CONTROL SET. THE SUN SHADE WAS CLOSED AT THE TIME THE GLASS SHATTERED SO NONE OF THE GLASS ENTERED THE VEHICLE.

Oct 15, 2019

SERVICE BRAKES

2 complaints

ISSUE: EVERY 2-3 MONTHS CAR HAS HAD A TOTAL BREAK FAILURE. BY TOTAL BRAKE FAILURE I MEAN PEDAL GOES ALL THE WAY TO BOTTOM AND SEAT BELTS TIGHTEN WITH 0 BREAKING POWER. PUMPING BREAKS 2-3 TIMES THEN RETURNS TO NORMAL. ISSUE IS NOT EASILY REPEATABLE. ONLY OTHER SYMPTOM IS BREAK PEDAL SEEMS A BIT SOFTER THAN USUAL. ISSUE HISTORY: ISSUE FIRST STARTED SPRING/SUMMER 2019. TRIED VARIOUS ITEMS TO FIX ISSUE INCLUDING: BLEEDING BREAK LINES, SWITCHING MASTER CYLINDER, ETC. CAR PRIMARILY SERVICED AT JIM LUPIENT INFINITY DEALER. LAST ITEM DEALER WANTED WAS TO REPLACE WAS THE ABS , BUT IN BIG CAPITAL LETTERS (MAY NOT FIX ISSUE). CONTACTED INFINITY CONSUMER ASSISTANCE AND GOT 0 ASSISTANCE. INFINITY CASE NUMBER: 40461337 THIS CAR, AS IS, IS A BAD ACCIDENT WAITING TO HAPPEN. WE SOLD THE CAR TO THE INFINITY DEALER WELL BELLOW COST AS COULD NOT IN GOOD CONSCIENCE SELL IT TO SOMEONE ELSE DUE TO HOW UNSAFE IT IS. THIS ISSUE NEEDS TO BE REPORTED AND INVESTIGATED AND POTENTIALLY ISSUE A RECALL. ISSUE SIMILAR TO NHTSA ID NUMBER: 11318845 INFINITY CASE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 22, 2020

INTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM. 1. BRAKE PEDAL SINKS SLOWLY TO FLOOR WHEN BRAKING OR IN STOP. WHEEZING OR CHIRPING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE PERSISTS THE ENTIRE TIME THE CAR IS IN USE. HAD SEVERAL NEAR MISSES WITH HITTING VEHICLES AND PEDESTRIANS IN FRONT. VEHICLE HAS ONLY 32K MILES. PROBLEM IS REDUCED WHEN INTELLIGENT BRAKE ASSIST (IBA) IS TURNED OFF. MECHANICS ADVISED PROBLEM WITH ABS ACTUATOR AND SIMILAR ISSUES REPORTED ON 2014 TO 2017 MODELS. RECALL MUST BE MADE AS SON AS POSSIBLE AS THERE ARE SAFETY CRITICAL AND OTHER DRIVERS EXPERIENCING SAME ISSUE.

Mar 20, 2020

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures involving the engine/emissions system, braking system, and suspension. The vehicle displayed a check engine warning light, and the selling dealer, CarMax Schaumburg, confirmed issues requiring repair, including a faulty oxygen sensor, brake-related repairs, and a suspension link. The vehicle was taken in for service, parts were ordered, and repairs were performed. Despite these repairs, the same issues reoccurred, requiring the vehicle to be returned for additional repair attempts. The problems were therefore reproduced after the initial repair, confirming the existence of unresolved defects. The vehicle was not reliably safe during this period. These failures posed safety risks due to reduced braking reliability, compromised vehicle stability, and engine performance concerns, which could affect drivability and safe operation under normal conditions. The defects were confirmed and serviced by the dealer, as documented through service communications and voicemail messages from CarMax. Warning indicators, including the check engine light, were present prior to repair and prompted service visits. Exact mileage at the time of the incidents is UNKNOWN, as it was not clearly disclosed at purchase. Before the issues were fully and permanently resolved, the vehicle was repossessed, resulting in the loss of the vehicle while unresolved safety and mechanical defects existed. The repossession prevented further inspection or repair by the consumer. The repaired components and service records should be available for inspection through the dealer. No police or insurance inspection occurred in connection with a collision, as the issue involved mechanical and safety defects rather than an accident.

Feb 01, 2026

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

Because I bought the car used in June of this year, around July, the driver's and passenger's side airbag warning lights on the display panel started flashing, then disappeared after a few days. After August, they kept flashing and then stopped altogether. I took it to an Infiniti dealership for inspection, and the mechanic reported that the airbag sensors were malfunctioning and there was no connection between the airbags and the computer system platform, and that other problems might even be discovered during the repair process. This result seriously affects my driving safety, and I believe it's a quality issue with the car's performance, not a problem caused by driving a used car.

Oct 31, 2025

ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

As The vehicles drive it will intermittently lose power. This is continuous problem ever since 2 weeks after I purchased the vehicle. The power loss can last for 1 sec or most recently up to about 3 to 4 secs. The other day I had to pull over after the vehicle lost power and wait two minutes before starting back on the drive. When it loses power, the power steering goes out and if approaching a turn and/or a decent curve in the road, that can be very hazardous. I Believe this is a huge safety concern and many people have experienced the same malfunctions.

Sep 06, 2025

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

In the beginning when I pull off the car shudders and jerks speed was delayed. Now in the middle of driving with some speed the car beginnings to strain and barely move although the gauge shows I’m going 40 miles the car is straining and going under 5 miles. This started maybe a year ago but now it is much worser.

Apr 23, 2025

STEERING

1 complaint

The contact owns a 2015 Infiniti QX60. The contact stated while driving at undisclosed speeds, the steering wheel became inoperable. The contact maneuvered the steering wheel in the correct direction, and the power steering warning light illuminated. The contact stated that while the vehicle was turned off, the steering wheel failed to lock as designed. The contact stated that the failure recurred intermittently. The vehicle was taken to the same dealer several times however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

May 08, 2024

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

• Intake air temperature: high input circuit •It's in a mechanic shop. To change automic transmission. •Unknown •Yes, at the mechanic shop it is at. •Yes, mechanic shop. •Approximately the last days of January the car started feeling "bumpy" when driving. And it was also slow.

Feb 13, 2024

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

Vehicle looses power randomly. No engine or warning lights. RPMs will rev but car will not go into gear or drive. I can shut off the vehicle for a couple hours then restart and will drive fine until randomly happens again.

Sep 12, 2023

VEHICLE SPEED CONTROL

1 complaint

While accelerating from a complete stop, the transmission does not seem to fully engage and the car shudders while taking off.

Aug 09, 2023

STEERING,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2015 Infiniti QX60. The contact stated that while driving at various speeds, the vehicle lost power steering functionality with the power steering warning light illuminated. The vehicle was taken to the dealer on several occasions however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been notified of the failure. The failure mileage was approximately 35,000.

Jun 15, 2023

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

When tempature is hot outside or if I sit in idle for a while in traffic, car starts skipping, stalling and shuts off. I’ve already taken it to two dealerships to be fixed and spent thousands of dollars and it starts doing it again in a few months.

Mar 20, 2023

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

The brakes will go to the floor on its own and won’t stop and almost rear ended vehicles or ran lights due to not being able to stop. The brake issue has been reproduced and noted on service records. I am a 100% disabled veteran that requires a mobility scooter for mobility and appointments. The other issue is the vehicle will loose power anywhere and anytime and has to be towed in by AAA to the Infiniti dealership every time and they say the issue cannot be reproduced and I have gone thru their complaint system and they are in the process of sending technicians to finally look at the vehicle. I am afraid if this car because the last time it happened it almost killed me because it just lost power and brakes on an Oklahoma interstate at around 70mph and had to coast to the right side service area to wait for AAA was almost rear ended twice in the process of getting to a safe area. My family and I are in danger anytime we drive this vehicle and have an extended Infiniti elite warranty thru manufacture. The vehicle in question is a 2015 Infiniti QX60 and was purchased in 10/16/2019 with 24555 miles on it and have had problems with car since day one. Please Please help we do not want to die. We have all recorded messages where Infiniti makes excuse after excuse after excuse to do anything about our safety.

Sep 27, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

Vehicle keeps shutting off mid drive have to jump it to get it started. It runs ok for 1-2 days then dies again. Tested battery and checked alternator to no avail. The ac cooling fan goes up and down and draws a ton of power from the vehicle. All local mechanics can’t figure it out.

Sep 14, 2022

SEAT BELTS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Random loss of acceleration. Car wont move faster that 2mi/hr. When It occurs, I depress the gas pedal, the engine is silent Put car into neutral or Park and depress the gas pedal and the engine rev's as normal. This has happened several times and a few times while driving on busy highway and almost being hit from behind because vehicle eventually stops and won’t start back up. Brakes would also go to the floor which causes seat belt to snatch you back. My vehicle is unsafe and Infiniti consumer affairs won’t do anything about it. They only fixed the brake issue after a year and 1/2 of complaining about it a technician was pulling it in for ac repair and couldn’t stop. So they replaced all brakes and master cylinder and it still happens but less after brake job. Car will just stop accelerating on highway and so I pulled a carfax and discovered at 4900 miles cars computer had to be reprogrammed and transmission had to be serviced . It was sent to auction from the manufacturer not the dealership why? Car is dangerous for my family and I and will eventually kill all of us that are in it when one of these issues happen at the wrong place and time. Please please help us. Vehicle only has around 62000 miles and I purchased vehicle when it only had around 24000 miles in 2019

Aug 29, 2022

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

The vehicle on at least 4 occasions has stopped accelerating when driving the vehicle (first time I believe was fall 2021, this last time was Spring 2022). Most of the times that the issue was noticed, the car was was moving at slower speeds (35 or less). The engine remained running but pressing on the gas pedal didn't make the vehicle increase it's speed. The first time it did this we took it to the dealership to inspect. They could not replicate the issue and they said that no error codes showed up. We left with no repairs or answers. It happened 2 more times after that. Each of those times we were able to stop the vehicle and get it to go again or it would start to respond to pushing on the gas pedal and would accelerate. The 4th time this happened I was in the middle of an intersection turning and it wouldn't accelerate. I was able to slowly roll into a gas station. I tried stopping and turning the vehicle off and on again to see if the problem would go away, however each time the car only slowly inched forward. I parked and then the vehicle started acting weird. The AC shut off and the steering wheel locked. There were three error lights that came on. The first said "FCW Malfunction See Owner's Manual" and second was "IBA OFF" and then the "! inside a triangle" appeared. These appeared only after stopping the vehicle for the last time right before it wouldn't start again. The vehicle was towed to the dealership. The error reading they got was c1601 and they believe the alternator needs to be replaced. This doesn't seem to line up with the issues we have been having nor the error warning lights that appeared. The last time this happened my child was in the car with me. Had we pulled out to turn and the car wouldn't go we could have very easily been hit by oncoming traffic. It is very troubling that the dealership doesn't seem to really know what is wrong with the car.

Mar 29, 2022

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Shuddering, shaking & skipping while driving. It’s a nightmare. The car (QX60- 2015) can’t go over 20 miles without “jumping” on me. I am fearing for my safety. It’s only a bulletin by Infiniti and not a recall. This is unacceptable.

Sep 19, 2021

UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

ON MARCH 26, 2021 THE SUNROOF EXPLODED AND SHATTERED DURING COMMUTE HOME FROM WORK IN DALLAS ON I30 EASTBOUND NEAR THE FERGUSON ROAD EXIT. TRAFFIC WAS SURPRISINGLY LIGHT AND THERE WERE NO LARGE TRUCKS NEAR ME.

Mar 28, 2021

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

FIRST OFF THERE IS A SAFETY BULLETIN ALREADY RELEASED. AND I KNOW 2 OTHERS WHO OWN THIS VEHICLE WHO HAVE THE EXACT SAME ISSUES. IT'S TIME TO ACTUALLY TAKE CARE OF YOUR CLIENTS AND FOX THE DRIVE TRAIN ISSUE. WHERE WHEN DRIVING AND TURNING ESPECIALLY AT SLOW SPEEDS THERE IS A VIOLENT VIBRATION THAT COMES FROM THE FRONT OF THE VEHICLE. PLEASE TAKE CARE OF YOUR CUSTOMERS. THE DEALERSHIP ORIGINALLY TOLD US THIS ISSUE WOULD BE REPLACED UNDER RECALL. THEN SAID SORRY IT'S JUST A BULLETIN NOW. BUT IT WILL TURN INTO A RECALL BEFORE THE WINTER. AND THAI WAS LAST YEAR. SO WE HAVE WAITED OVER A YEAR NOW AND THERE IS STILL NO OFFICIAL INFINITY QX60 2015 RECALL.

Oct 24, 2020

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

SHUDDERING WHILE DRIVING P0776 CODE TRANSMISSION SKIPPING WHILE DRIVING STALLING WHILE DRIVING

Jan 01, 2020

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

DRIVER ASSISTANCE PKG AND AROUND VIEW MONITOR WITH MOD DOES NOT WORK ANYMORE AFTER COLLISION REPAIR. THE SUV WAS REPAIRED WITH GENUINE INFINITI PARTS. AFTER THE REPAIR WAS COMPLETED, THE DRIVER ASSISTANCE PACKAGE OPTIONS AND THE MOVING OBJECT DETECTION AT THE FRONT NO LONGER WORKS. IT HAS BEEN AT THE COLLISION CENTER AND INFINITI DEALERSHIP FOR OVER 2 MONTHS AND THEY CAN NOT FIGURE OUT THE CAUSE OF THE MALFUNCTION. ALL THE INFINITI DEALERSHIP HAS DONE WAS SAID THE COMPUTER DOES NOT SHOW AN ERROR. I HAVE ASKED INFINITI TO CALL IN AN EXPERT ENGINEER IF THEY DO NOT KNOW HOW TO FIX IT. IF IT IS A FAULTY SYSTEM, INFINITI NEEDS TO DISCLOSE THAT TO THE PUBLIC BECAUSE I AM SURE THAT I AM NOT THE ONLY ONE THAT HAS HAD A FRONT COLLISION IN A QX60. MANY PEOPLE MAY NOT EVEN KNOW THAT THIS FEATURE DOES NOT WORK ON THEIR VEHICLE ANY LONGER. IF THERE IS A FIX FOR THIS PROBLEM, THEN INFINITI SHOULD ALSO DISCLOSE THAT INSTEAD OF TRYING TO GET AWAY WITH NOT FIXING THE ISSUES. AS WE EXPECT THE AIRBAG TO DEPLOY TO KEEP US SAFE, WE ALSO EXPECT OUR DIVER ASSISTANCE PACKAGE TO WORK PROPERLY AS WELL. *BF *BF *JB

Jul 01, 2019

Crash: 1

VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THE SUN ROOF APPEARED TO BE PRESSURIZED TO THE POINT THAT IT BUCKLED OUTWARD WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AND PARKED DUE TO THE FAILURE. A DEALER HAD NOT BEEN NOTIFIED. THE MANUFACTURER WAS IMMEDIATELY NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,519.

Mar 07, 2019

SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2015 INFINITI QX60. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE LAP SEAT BELT SCREW, WHICH WAS MOUNTED TO THE DOOR, DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE SUPPORT SCREW WAS NOT SECURELY INSTALLED DURING PRODUCTION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 6/24/15*CN

Apr 13, 2015

4.2/5.0

37 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2015 INFINITI QX60, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2015 INFINITI QX60 for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2015 INFINITI QX60 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2015 INFINITI QX60 VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2015 INFINITI QX60 Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2015 INFINITI QX60 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your INFINITI dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2015 INFINITI QX60 have?

The 2015 INFINITI QX60 currently has 90 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 INFINITI QX60?

The most common problems reported for the 2015 INFINITI QX60 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 INFINITI QX60 problem data come from?

All problem and complaint data for the 2015 INFINITI QX60 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2015 INFINITI QX60?

You can report safety problems with your 2015 INFINITI QX60 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2015 INFINITI QX60 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2015 INFINITI QX60 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2015 INFINITI QX60. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.