2025 INFINITI QX80 Problems

Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (for example, did show a car driving directly behind me which I almost hit) and displayed the frozen image to the driver the entire time driving the car, including at highway speeds, and which could not be manually removed from view (including by pressing the camera button); and (2) the backup camera not turning on at all when the QX80 is put in reverse, not could the backup camera be turned on manually by pushing the camera button. I attached some photos of the frozen rearview/backup camera which remained displayed to the driver the entire time driving the car, including while traveling on the interstate at highway speeds (65 mph) when the photos were taken attached below. The date below is the date of the photo, however backup camera malfunctions has occurred numerous times and dates. I also have numerous videos of the malfunctions described herein that I can also share.

Oct 15, 2025

AIR BAGS

1 complaint

A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at the scene were shocked to see the amount of damage to my wife's QX80 while not triggering the air bags to be deployed. One in particular told us to make sure we reported this to the insurance company.

May 08, 2025

Crash: 1

UNKNOWN OR OTHER

1 complaint

Sunroof exploded. There is a sunshade which protected passengers. Infiniti dealer and it is my understanding that the Company are aware that it happened. Repairs have been made. Three appeared to be no reason for the sunroof to explode.

Jan 13, 2025

SUSPENSION,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, without ability to turn down volume, creating a dangerous driving environment. Only resolution, to date, is to press and hold for 10-15 seconds the powerbutton to shutoff. Having to do this while driving is dangerous. Other isntances where the car pneumatic suspension system - connected to said infotainment system - faults and creates the car to go up/down while driving. This is similar to a friend who has the same exact car, who's having the same exact issues. There is no resolution. This car NEEDS TO BE TAKEN OFF THE ROAD UNTIL INFINITI CAN PROVE STABLE COMPUTER FUNCTIONALITY. IT WILL CREATE ACCIDENTS/DEATH. This has happened numerous times. Photo is from most recent after driving "blind" on the cluster back to our driveway to take a picture.

Dec 26, 2024

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4.5/5.0

48 reviews

Frequently Asked Questions

How many problems does the 2025 INFINITI QX80 have?

The 2025 INFINITI QX80 currently has 4 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 INFINITI QX80?

The most common problems reported for the 2025 INFINITI QX80 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 INFINITI QX80 problem data come from?

All problem and complaint data for the 2025 INFINITI QX80 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.