1
Complaint Reported

Complaints by Component

FUEL/PROPULSION SYSTEM
1 complaint
I had a recall on my 2020 Keystone Sprinter Winn-Tec Model 6020 dual stage propane regulator. In a letter dated March 24, 2023 for a recall of a Winn-Tec Model 6020 dual stage propane regulator needing to be replaced (Safety Recall: 21V-427, Safety Advisory 21-413) I contacted Lees Country RV dealer that does work on Keystone campers regarding this recall notice. I was then charged an $80 labor fee for replacing this recall part. In the recall notice it specifically states "The service and parts required for this corrective action will be provided at no charge to you" After email and phone conversations with Keystone RV Customer Service I was informed that this is not the case. The fee would not be covered and will not be reimbursed to me. I had it replaced and was charged an $80 service fee, This recall was not supposed to cost me any out of pocket fees.
May 16, 2023
4.6/5.0
97 reviews

Frequently Asked Questions

How many problems does the 2020 KEYSTONE Sprinter have?

The 2020 KEYSTONE Sprinter currently has 1 owner-reported complaint according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 KEYSTONE Sprinter?

The most common problems reported for the 2020 KEYSTONE Sprinter are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 KEYSTONE Sprinter problem data come from?

All problem and complaint data for the 2020 KEYSTONE Sprinter comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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