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Premium Report
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Complaints Reported
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Complaints by Component

VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I am [XXX] old, have been driving since I was 16, and until this incident, have never been in an accident. On [XXX], I was parallel parking in my friend's quiet suburban neighborhood, as we do yoga together every Sunday morning. I reversed into the space. Then I wanted to pull forward slightly to straighten out my vehicle. As I shifted into drive, I recall hearing the engine rev. My foot was on the brake but the car lurched forward at about 25 mph and rammed into the car parked in front of me, crunching his rear tail light and bumper and damaging the front of the passenger side of my vehicle. As soon as my car hit the car in front of me, it stopped. My foot was on the brake during the entire incident. Lexus is supposed to finish their 45 day investigation soon. But they did not seem concerned that I am still driving this vehicle. I am worried it could happen again and this time could be far worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 08, 2025
Crash: 1
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? My Lexus 2020 UX200's brake malfunctioned and caused a crash accident into a restaurant on February 29th. It was inspected by Lexus Liability and an independent mechanic on March 13th, 2024. How was your safety or the safety of others put at risk? The accident is a horrible experience for me go through when the Lexus failed to stop without fault on my part. It put myself and people in the restaurant in great risk of serious injuries. Has the problem been reproduced or confirmed by a dealer or independent service center? The independent mechanic my husband and I hired conducted assessment and confirmed that the accident was caused by brake module malfunction. The Lexus freeze data shows Brake module voltage from ecu appears to have dropped to 8.6 volts prior to accident which caused the brake module malfunction. At the time of inspection, the voltage was 13.8. It appears that the voltage drops intermittently. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacturer Lexus inspected the car on March 13th under product liability Case #240301000412. There is a police report. Insurance AAA totaled the car without inspecting the braking system. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The car was originally purchased as a brand new car in 2020 and regularly maintained by Lexus dealer. But the engine did not start one time with warning sign that the remote key can not be detected. Dealer replaced the car battery for this problem. There were times when the doors do not open for a few minutes. There were a few times that it seemed that the car did not come to a complete stop. There are many times that the car would jerk a bit and come to a sudden stop on its own when the car was driven normally and safely.
Mar 23, 2024
Crash: 1
POWER TRAIN
1 complaint
The contact owns a 2022 Lexus UX200. The contact stated that the check engine warning light was illuminated. While driving approximately 30 MPH, the vehicle stalled. While accelerating from a stop, the vehicle stalled. The contact stated that the transmission was slipping while driving at various speeds. The driver restarted the vehicle, waited an hour, and the vehicle restarted. The contact stated that the warning light disappeared. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her about a transmission code and that the vehicle was stuck in the off position. The vehicle was taken to the local dealer, who informed the contact about the DTC codes that were found. The mechanic diagnosed the vehicle and located debris in the transmission and recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered assistance for the repair. The approximate failure mileage was 107, 000.
Dec 26, 2023
4.3/5.0
30 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2020 LEXUS UX, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2020 LEXUS UX for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2020 LEXUS UX 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2020 LEXUS UX VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2020 LEXUS UX Problems in 3 Steps

1

Locate Your VIN

Find the 17-character VIN on your 2020 LEXUS UX dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

2

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

3

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your LEXUS dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2020 LEXUS UX have?

The 2020 LEXUS UX currently has 3 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 LEXUS UX?

The most common problems reported for the 2020 LEXUS UX are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 LEXUS UX problem data come from?

All problem and complaint data for the 2020 LEXUS UX comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2020 LEXUS UX?

You can report safety problems with your 2020 LEXUS UX directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2020 LEXUS UX VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2020 LEXUS UX reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2020 LEXUS UX. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

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