How many problems does the 2010 RAM 2500 have?

The 2010 RAM 2500 currently has 236 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 RAM 2500?

The most common problems reported for the 2010 RAM 2500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 RAM 2500 problem data come from?

All problem and complaint data for the 2010 RAM 2500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 RAM 2500 Problems

STEERING

118 complaints

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT POWER STEERING PUMP CAP DID NOT VENT PROPERLY AND AS THE CONTACT ATTEMPTED TO CHECK THE STEERING FLUID, NOT REALIZING THAT THE POWER STEERING FLUID WAS UNDER PRESSURE, THE FLUID EXPLODED AND BURNED THE CONTACT'S RIGHT HAND AND NECK. THE BURNS WERE SECOND DEGREE. THE CONTACT STATED THAT IF HE DID NOT HAVE SUNGLASSES ON, HE WOULD HAVE SUSTAINED MORE SEVERE INJURIES. THE CONTACT CALLED THE LA FONTAINE CHRYSLER DEALER, LOCATED IN SALINE, MICHIGAN AT: 248-887-4747 AND WAS TOLD THAT THE VIN WAS NOT PART OF NHTSA CAMPAIGN NUMBER: 10V616000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

Sep 14, 2020

Injuries: 1

ON THE EVENING OF MAY 1ST, 2020, I PULLED MY 2010 DODGE RAM 2500 TRX 4WD INTO MY SONS? DRIVEWAY AND DROPPED OFF MY GRANDDAUGHTER. I WENT TO BACK OUT OF THE DRIVEWAY TURNING MY WHEEL TO THE RIGHT AS I BACKED OUT I HEARD WHAT SOUNDED LIKE I RAN OVER A LARGE ROCK, AS I PULLED FORWARD I TURNED MY WHEEL TO THE LEFT AND PROCEEDED FORWARD ONLY TO HAVE THE TRUCK GO RIGHT BACK IN THE YARD WHERE I HAD JUST PULLED OUT. I REALIZED THAT THERE WAS AN ISSUE WITH THE STEERING. I CLIMBED UNDER THE TRUCK TO DISCOVER THAT THE TIE ROD HAD SHEARED OFF AT THE PITMAN ARM. THIS CAUSED A COMPLETE LOSS OF STEERING. I HAD A FRONT-END ALIGNMENT ABOUT 2 YEARS AGO WITH NO ISSUES. PRIOR TO THAT I HAD A RECALL ISSUE WITH THE DRAG LINK ABOUT 3 OR 4 YEARS AGO WITH NO OTHER KNOWN ISSUES. I DO NOT DRIVE THE TRUCK OFF ROAD JUST ON PAVED ROADS. THE PARTS ARE THE FACTORY SEALED TIE ROD WITH NO GREASE FITTING. I HAVE BEEN REPAIRING VEHICLES FOR OVER 40. I HAVE NEVER SEEN THIS TYPE OF FAILURE. THE NORMAL FAILURE MODE FOR THIS PART SHOULD HAVE BEEN LOTS OF SLACK IN THE JOINT FROM LOSS OF GREASE. THIS FAILURE MODE IS NOT ACCEPTABLE! IF I HAD BEEN TRAVELING AT HIGHWAY SPEEDS AND THIS PART HAD BROKEN I WOULD HAVE HAD TOTAL LOSS OF STEERING AND YOU KNOW AS WELL AS I DO WHEN YOU HIT YOUR BRAKES THE VEHICLE TENDS TO PULL TO THE RIGHT DUE TO THE SLOPE OF THE ROAD WHICH IS DESIGNED FOR WATER RUNOFF. THIS COULD HAVE RESULTED IN A CATASTROPHIC CRASH RESULTING IN SERIOUS INJURY OR DEATH. THIS IS SOMETHING THAT NEEDS TO BE ADDRESS IMMEDIATELY BEFORE SOMEONE DIES! *TR

May 14, 2020

TIE ROD END RECALL WAS DONE AT DEALER WITH ABOUT 30000 MILES ON THE TRUCK. NOW AT 40000 IT IS GIVING ME PROBLEMS AGAIN DEALER SAID RECALL PART IS OUT OF WARRANTY. STEERING WHEEL PULSATES AT LOW SPEED TURNING IN PARKING LOT.

Oct 25, 2015

WITH THE CURRENT RECALL GOING ON WITH THE DODGE RAM TIE ROD ISSUE. THE DEALERS ARE STILL WAITING ON PARTS. I'VE BEEN ON THE LIST FOR OVER A MONTH NOW AND THE DEALER IS STILL STAYING THE SAME THING. DON'T NOW WHEN " DODGE " IS GONNA SEND US THE PART. WE ONLY HAVE UNTIL JANUARY 1 TO GET THE PROBLEM CORRECTED. AS YOU KNOW DODGE ISN'T PROVIDING THE PARTS AND THE BUYBACK IS A JOKE. THEY WON'T PAY SUFFICIENT FOR THE TRUCKS. THEY ONLY WANTED TO GIVE ME 19K FOR A 26K TRUCK. SO OBLIVIOUS THE BUYBACK ISN'T WORTH MY TROUBLE. ALL WE WON'T IS ARE TRUCK FIXED WHERE IT?S ROAD WORTHY. CAN YOU HELP WITH DODGE SLOW RECALL PARTS PROBLEM?

Oct 25, 2015

MY VEHICLE HAS THE TIE ROD END RECALL MAKING IT ELIGIBLE TO BE BOUGHT BACK BY DODGE. WHEN I TRIED TO SELL MY TRUCK BACK THE DEALER I DEALT WITH WAS GIVING ME A HARD TIME WHILE DOING SO. THE DEALER WAS TRYING TO ONLY OFFER ME TRADE IN VALUE FOR MY VEHICLE WHEN THEY ARE SUPPOSE TO OFFER ME A PREMIUM RATE. I WALKED OUT AND I AM STILL TRYING TO HAVE MY TRUCK BOUGHT BACK. I WOULD LIKE TO GET MORE HELP ON THIS SITUATION AND MORE INFORMATION AS TO THE ACTUAL PRICE DODGE SHOULD BE GIVING E

Oct 15, 2015

+ 113 more complaints for this component

STEERING,SUSPENSION

15 complaints

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE RODE OVER A BUMP IN THE ROADWAY AND EXPERIENCED THE DEATH WOBBLE. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS DUE TO THE FAILURE TO BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE STEERING TRACK BAR, THE STEERING COLUMN STABILIZER, INNER AND OUTER TIE RODS, STEERING DAMPENER, BALL JOINTS AND WHEEL BEARINGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

May 15, 2020

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT SUSPENSION WAS UNSTABLE AND THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE VEHICLE SHOOK VIOLENTLY IN THE FRONT AND THE REAR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/09/15. *JB

Aug 05, 2015

PERSONAL VEHICLE, ONE OF TWO, DROVE ON INTERSTATE 87. EXPERIENCED VIOLENT SHAKING ON THE FRONT END WHEN DRIVING OVER PAVEMENT TO BRIDGE TRANSITION ANGLED LEFT WHEEL FIRST, WHILE TRAVELING AT 70 MPH. STEERING WHEEL SHOCK VIOLENTLY FOR 4 TO 5 SECONDS. THIS HAPPENED TWICE ON MY TRIP UP NORTH. I HAVE HAD SIMILAR EXPERIENCE, BUT NOT AS SEVERE. I BELIEVE THE PAVEMENT TO BRIDGE THEN BRIDGE TO PAVEMENT TRANSITION BEING ANGLED, AMPLITUDE THE SEVERITY OF THE FRONT END SHAKING. MY VEHICLE DID HAVE RECALL WORK ALREADY DONE, THAT HAS NOT CORRECTED THE PROBLEM. THOUGH I LOVE MY RAM, I WILL NOT LET ANYONE ELSE DRIVE THIS VEHICLE. I KEEP BOTH HANDS ON THE WHEEL, WHITE KNUCKLED AT TIMES. I CONSIDER THE VEHICLE UNSAFE FOR DRIVING.

Aug 01, 2015

I WAS DRIVING ON ALBERT PIKE (GARLAND COUNTY ARKANSAS) WHEN I LOST CONTROL OF THE STEERING AND RAN OFF THE ROAD OVER THE SIDEWALK. I PROMPTLY CALLED THE DEALERSHIP ([XXX]) AND FOUND OUT THERE WAS A RECALL NOTICE ON THE TIE ROD END. WHICH I NEVER RECEIVED. THE DEALERSHIP TOWED THE VEHICLE IN AND IT WAS REPAIRED A COUPLE DAYS LATER. IN JUNE OF 2014 I WAS DRIVING DOWN 70 EAST (GARLAND COUNTY ARKANSAS) AND STARTED TO LOOSE THE ABILITY TO STEER PROPERLY BECAUSE OF A MASSIVE WOBBLE IN THE FRONT END. I TOOK THE TRUCK INTO AMERICA TIRE AND WHEELS. THEY PUT THE TRUCK ON THE LIFT AND THE FRONT WHEELS WERE SO LOOSE THAT YOU COULD WOBBLE THE TIRE BACK AND FORTH APPROX. THREE INCHES. I AGAIN TOOK MY TRUCK TO [XXX] TO FIND OUT THERE WAS A RECALL ON THE RECALL. ONCE AGAIN, WE NEVER RECEIVED ANY NOTIFICATION. AT THIS TIME I HAD NEW SET OF TIRES WHICH HAD 14000 MILES ON THEM AND THE RIGHT FRONT WAS WORN THROUGH THE WEAR BARS AND THE LEFT FRONT WAS SEVERELY CUPPED. I SPOKE WITH THE DODGE CUSTOMER SERVICE AND THE DEALERSHIP AND THEY REFUSED TO REPLACE OR PROVIDE ANY COMPENSATION FOR THE TIRE. THEY SAID THE FRONT RECALLS HAD NOTHING TO DO WITH THE TIRE WEAR. THEY. DODGE, HAD ALREADY PUT MY LIFE AND THE LIFE'S OF OTHERS IN JEOPARDY, BY THIS ISSUE AND BY NOT NOTIFYING US OF THE TWO RECALLS UNTIL AFTER THERE WAS AN INCIDENT. I FEEL LIKE THE MANUFACTURER AND THE DEALER, THERE DIRECT REPRESENTATIVE, SHOULD BE HELD RESPONSIBLE AND ARE LIABLE FOR ALL REPAIRS INVOLVED WITH THIS RECALL. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. DODGE NEEDS TO BACK THE PRODUCTS THEY ARE SELLING TO THE PUBLIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 31, 2014

Crash: 1

RECEIVED FIRST NOTICE OF LEFT TIE ROD BALL STUD (RECALL N49) RECALL IN EARLY MARCH 2014. SCHEDULED AND TOOK VEHICLE INTO DEALERSHIP FOR REPAIRS. WHEN BROUGHT IN FOR REPAIRS, I WAS TOLD THE REPLACEMENT PART HAS BEEN RECALLED AGAIN AND DODGE WAS WAITING FOR NEW PARTS. HAVE CALLED AND CHECKED EVERY 1-2 WEEKS ON STATUS WITH LITTLE OR NO INFORMATION JUST SAYING THEY ARE WAITING FOR PARTS AND THEY ARE ONLY GETTING ONE PART EVERY 7 DAYS AND WE ARE ON THE LIST...NOT RELEASING WHERE ON THE LIST, HOW MANY ARE ON THE LIST OR WHEN I CAN EXPECT THE SERVICE. DODGE HAS TOLD ME THE TIE ROD IS BAD AND THAT THEY CANNOT GUARANTEE MY SAFETY OR RECOMMEND THE USE OF MY TRUCK. THIS VEHICLE IS USED FOR CONSTRUCTION AND PERSONAL USE, INCLUDING HAULING AND TOWING AND I DO NOT FEEL SAFE DRIVING IT ON THE ROAD, FOR EITHER MYSELF, FAMILY OR OTHER PEOPLE. THIS IS THE ONLY VEHICLE I HAVE FOR WORK, AND CANNOT AFFORD ANOTHER TEMPORARY VEHICLE. *TR

Jul 09, 2014

+ 10 more complaints for this component

ELECTRICAL SYSTEM

12 complaints

The contact owns a 2010 Ram 2500. The contact stated while driving approximately 70 MPH, the vehicle was driven over uneven pavement, causing the ignition key to fall out of the ignition. The contact coasted to the side of the road and placed the key back in the ignition and continued driving; however, the failure reoccurred several more times. The contact found information of NHTSA Campaign Number: 10V200000 (Electrical System). The contact called the dealer about the failure and confirmed that the VIN was not included in the recall. The contact called another dealer, R C Bliss Inc (901 Lyndale Ave N, Faribault, MN 55021) and it was confirmed that the VIN was not included. The vehicle was not repaired. The vehicle was taken to a certified mechanic however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Jun 03, 2025

I HAVE A 2010 DODGE RAM 2500 ST. THE VEHICLE IGNITION WON'T ALLOW THE VEHICLE TO START SOME TIMES. ALSO WHEN DRIVING DOWN THE ROAD, THE TRUCK CUTS OFF AND I HAVE TO RESTART IT IN THE MIDDLE OF TRAFFIC. IVE HAD TO ROLL TO THE SIE OF THE ROAD ON MUTIPLE OCCASSIONS UNTIL I CAN GET IT RESTARTED, LUCKILY I HAVENT HAD AN ACCIDENT YET. I GOOGLED THE ISSUE AND IT SEEMS TO BE A COMMON PROBLEM WITH THE WIN MODULE ON THE DODGE VEHICLES YET THERE HASNT BEEN A RECALL INITIATED. IT'S TURNING INTO A DAILY OCCURRACE WITH THIS.

Dec 09, 2020

TL* THE CONTACT OWNS A 2010 RAM 2500. WHEN THE CONTACT TURNED THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY FELL OUT OF THE IGNITION WHILE DRIVING. IN ADDITION, WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHUT OFF. THE CONTACT PARKED THE VEHICLE AND JERKED THE KEY IN THE IGNITION TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHARLIE'S DODGE CHRYSLER JEEP RAM (LOCATED AT 725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241) WHERE IT WAS DIAGNOSED THAT THE WIRE IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PREVIOUS VEHICLE OWNER HAD THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2010. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 325,725.

Sep 19, 2019

WIRELESS IGNITION NODE RECEIVER FAILURE. FAILS TO START SOMETIMES AND THE ENGINE HAS DIED WHILE DRIVING.

Jul 09, 2019

ELECTRONIC IGNITION SHUTS OFF WHILE DRIVING. DURING TURNS OR SPEED BUMPS VEHICLE MAY LOOSE ALL POWER AND VEHICLE NEEDS TO BE RESTARTED.

Jul 01, 2018

+ 7 more complaints for this component

ENGINE

10 complaints

TL* THE CONTACT OWNED A 2010 RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE SUDDENLY APPEARED UNDER THE HOOD. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT THROUGH THE WHEEL WELL OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.*DT *TR CONSUMER TOOK THE VEHICLE TO AUTO ONE (GRAND ISLAND, NE, 308-382-1091) FOR REPAIRS. THE MANUFACTURER DID NOT PROVIDE ASSISTANCE OR A REASON FOR THE FAILURE. *DL

Oct 31, 2019

Fire: 1

Injuries: 1

EXHAUST MANIFOLD LEAK ON 2010 DODGE RAM- THIS CAN DAMAGE PLASTIC COMPONENTS IN THE ENGINE BAY. IT CAN ALSO BECOME A HEALTH HAZARD, AS THE EXHAUST FUMES CAN ENTER THE CAR'S CABIN. UPON DOING RESEARCH MANY DODGE OWNERS HAVE HAD THIS SAME LEAK AND DODGE HAS NOT ISSUED A RECALL. MOST VEHICLES ONLY HAVE AROUND 50,000 MILES WHEN THE MANIFOLDS BREAK AND THE EXHAUST BEGINS TO LEAK.

Mar 24, 2017

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V350000 (STEERING), 13V529000 (STEERING), AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). WHILE DRIVING 55 MPH, THE CONTROL GAUGE INDICATED HIGH AND THE TRUCK OVERHEATED. THE ENGINE ENGULFED INTO FLAMES. THE CONTACT VEERED TO THE SIDE OF THE ROAD AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Aug 31, 2015

Fire: 1

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST GAS PRESSURE SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,503.

Aug 06, 2015

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000(ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 19, 2015

+ 5 more complaints for this component

POWER TRAIN

10 complaints

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE TRANSMISSION MALFUNCTIONED AND FRACTURED WHILE DRIVING 70 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOUSE. RON LEWIS CHRYSLER DODGE JEEP RAM WAYNESBURG (1625 E HIGH ST, WAYNESBURG, PA 15370) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR AN INITIAL DIAGNOSTIC AT THE COST OF $121. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,055. THE VIN WAS INVALID. *BF *JB

Aug 19, 2019

I WAS ISSUES A RECALL NOTIFICATION THAT MY YEAR MAKE AND MODEL COULD POP OUT OF PARK AND GO INTO NEUTRAL RESULTING IN THE VEHICLE NOT BEING SAFE. I CONTACTED THE LOCAL DEALERSHIP AND THEY ASSURED ME THE PART WAS IN. I WENT AND AFTER 2 HOURS WAS TOLD THEY DIDN'T HAVE THE PART. THEY SAID THEY WOULD CALL ME WHEN THE PART WAS IN. I NEVER HEARD BACK FROM THEM. IF THIS IS A SAFETY ISSUE I WOULD THINK THIS MIGHT BE IMPORTANT?

Oct 22, 2018

TL* THE CONTACT OWNS A 2010 RAM 2500. WHILE THE VEHICLE WAS STATIONARY WITH THE GEAR SHIFTER IN PARK, IT ROLLED BACKWARDS. THE CONTACT ATTEMPTED TO RE-ENTER THE VEHICLE BY GRIPPING THE STEERING WHEEL, BUT THE STEERING WHEEL INADVERTENTLY TURNED AND THE CONTACT FELL. THE CONTACT FRACTURED HIS LEFT COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TT *JS

Jul 12, 2018

Injuries: 1

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT CALLED FRONTIER MOTOR COMPANY AT 405-262-6433 (1700 OK-66, EL-RENO, OK 73036) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 13, 2018

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN DECEMBER OF 2017 BUT HAD NOT YET RECEIVED A LETTER OF CONFIRMATION THAT THE PARTS WERE AVAILABLE OR AN EXPECTED AVAILABLE DATE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT EXPERIENCED A TRANSMISSION FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *TT THE CONSUMER STATED THE TRANSMISSION WAS REPAIRED AT THE TUNE OF $6,000. *TR

Mar 05, 2018

+ 5 more complaints for this component

STEERING,SUSPENSION,WHEELS

8 complaints

This is the 3rd time this happened to me. The first time I was driving around 55 and the truck started to shake so bad I could not actually hold onto the steering wheel, and I made it to the side of the road. I thought was a flat tire and I pulled over to find nothing wrong. The second was bad as it shook so violently, I was unable to make it to the side of the road, so I hit the brakes in the middle of traffic to stop. This 3rd time I happen to be traveling 65 mph on the interstate in PA and hit a small bump and all of the sudden the truck felt like it was bouncing off of the road. I hit the brakes to slow down and drove to the side and into a field. I purchased tie rods and actually the entire front suspension. This was the worst shaking I have ever felt in 45 years of driving. This is going to get me killed when this happens on the road. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Dec 15, 2021

DRIVING ON RT 90 WEST ALBANY NY TRUCK AND TRAILER WENT IN A DEATH WOBBLE AND WENT OF THE ROADWAY THIS WAS THE FIRST ACCIDENT TURNED TRUCK AROUND BROUGHT IT TO KEENE CHRYSLER IN KEENE NEW HAMPSHIRE THEY CHANGE ALL TIRES ALINED FRONT END SENT ME ON MY WAY NEXT ACCIDENT TIE RODE BROKE ON LEFT SIDE TRUCK LANDED IN DITCH DENTED BUMPERS TOWED TO LAMBERT CHRYSLER RAM JEEP AUTO 5 RIVER RD CLAREMONT NEW HAMPSHIRE 03743 . THEN THE NEXT ACCIDENT ACOURD ON 06/26/2013 SAME TIE RODE BROKE AGAIN TRUCK HAD TO BE TOWED TO LAMBERT AUTO SALES IN CLAREMONT NH 603 543 1507.. I HAVE TRYED TO GET CHRYSLER TO BUY BACK THIS LEMON I HAVE NAMES I SPOKE WITH THAT I COULD GET ANY ANSEWERS STILL HAVING PROBLEMS MATT IN NH THIS IS A DANGER,S TRUCK CHRYSLER HAS EGNORED MY CALLS BUT I STILL HAVE THE NAMES I SPOKE WITH AND PHONE NUMBERS MY TRUCK IS GOING TO BE OUT OF WARRANTY SOON AND THEY DON,T CARE THEY ONLY CARED THAT I GAVE THEM $ 45000.00 DOLLARS THE WHEN I STARTED TO HAVE ALL THESE PROBLEMS NO ONE WOULD LISTEN TO ME MY FAMILY IS STILL SCARED TO RIDE IN THIS TRUCK THANK YOU MATT.

Jul 28, 2015

THE SECOND DAY I OWNED MY 2010 POWER WAGON I EXPERIENCED THE DEATH WOBBLE. IT ONLY HAD 16,000 MILES ON IT. TOOK IT BACK TO THE DEALERSHIP REPLACED STEERING DAMPENER AND TIRES. THIS WORKED FOR ONLY A FEW MONTHS. THAT WAS 2011 WHEN IT STARTED. IT IS NOW APRIL 2015 HAVE BEEN HAVING THE SAME ISSUE EVERY FEW MONTHS. I HAVE REBUILT THE ENTIRE FRONT END HELPED FOR A LITTLE WHILE BUT IT SOON CAME BACK. I HAVE PUT 4 SETS OF TIRES ON IT ALSO IN THIS TIME PERIOD. I INSTALLED AN AFTERMARKET DUAL STEERING STABILIZER SAME RESULT. MY TRUCK ONLY HAS 63,400 MILES ON IT NOW. TWO DAYS AGO RUNNING DOWN THE TOLL ROAD HIT AN EXPANSION JOINT AT 70 MILES PER HOUR AND STARTED THE DEATH WOBBLE CARS SCATTERED ALL AROUND ME AS TRUCK SHAKES VIOLENTLY UNTIL YOU CAN SLOWLY SLOW YOUR SPEED DOWN TO ABOUT 30 MILES PER HOUR PRAYING THAT NOBODY SLAMS INTO YOU. THIS HAPPENED TWICE IN A MATTER OF ABOUT FIVE MILES. TOOK IT BACK TO THE DEALERSHIP THEY ROTATED MY AXLE FORWARD TO GET THREE MORE DEGREES OF CASTER AND THEY SAID TRY THAT. ON MY WAY HOME STARTED TO DEATH WOBBLE AT 58 MILES PER HOUR. DODGE HAS WORKED ON MY TRUCK TO TRY AND SOLVE THIS PROBLEM ROUGHLY 12 TIMES IN THE LAST 4 YEARS. THE PROBLEM STILL EXISTS AND THEY DON'T KNOW HOW TO FIX IT. I WILL NOT ALLOW MY WIFE OR DAUGHTER TO DRIVE THIS TRUCK DO TO FEAR OF THEIR LIVES AND OTHERS IF THIS WERE TO HAPPEN WITH THEM BEHIND THE WHEEL. SOMETHING NEEDS TOO BE DONE TO CORRECT THIS PROBLEM AND SOMEBODY NEEDS TO BE HELD ACCOUNTABLE. THIS IS A VERY BAD SAFETY HAZARD. *TR

Apr 13, 2015

I WAS DRIVING IN MY TRUCK WITH MY WIFE ON SR 25 IN A CONSTRUCTION ZONE. I WAS HAULING MY 13 FT DETRO TRAILER. APPROXIMATE SPEED WAS 55 MPH. WE WENT AROUND A BEND IN THE ROAD WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED A.K.A. THE DEATH WOBBLE HAS RETURNED. I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. THE DEALER OWNER STATED THEY COULD NOT FIX THE PROBLEM UNLESS THEY WERE ABLE TO DUPLICATE THE PROBLEM. HE WAS DOUBTFUL THEY WOULD BE ABLE TO DUPLICATE IT. THE OWNER CALLED HIS DISTRICT MANAGER WHO STATED HE HAS NEVER HEARD OF THIS PROBLEM (BUT THE OWNER SAID HE HAS). THE OWNER SUGGESTED I BEGIN VIDEO TAPING WHILE DRIVING. I HAVE BEEN VIDEO TAPING EACH TIME I ENTER THE INTERSTATE SO I CAN "CATCH" THE DEATH WOBBLE ON VIDEO. AT THIS POINT, I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT MY FAMILY RIDING IN THE TRUCK. I HAVE ESCAPED ACCIDENT TO THIS POINT BECAUSE THERE WEREN'T ANY VEHICLES AROUND ME AT THE TIME THE DEATH WOBBLE OCCURRED. THIS IS MY 3RD POSTING. PLEASE HELP. WHAT SHOULD I DO? *TR

Feb 11, 2013

I WAS DRIVING MY NORMAL ROUTE HOME ON I-65. JUST BEFORE MY EXIT, THERE IS AN OVERPASS ON I-65 YOU MUST GO OVER. THE EXPANSION JOINT IS DIAGONAL TO THE INTERSTATE. I HAVE GONE OVER THIS JOINT THOUSANDS OF TIMES BEFORE,IN MY OTHER VEHICLE. DRIVING MY NEW TRUCK, I WENT OVER THE JOINT AND THE TRUCK JUMPED TO THE RIGHT. IT SCARED ME BUT I ASSUMED IT WAS BECAUSE I WASN'T ACCUSTOMED TO DRIVING THE NEW VEHICLE. *TR

Feb 11, 2013

+ 3 more complaints for this component

UNKNOWN OR OTHER

7 complaints

I TOOK IT TO THE DODGE DEALER FOR A RECALL NOTICE I RECEIVED, THE RECALL WAS FOR THE CATALYTIC CONVERTER AND THE EXHAUST MANIFOLD TO BE REPLACED. THE WORK WAS COMPLETED, I TOOK THE TRUCK HOME AND ASSUMED THINGS WERE FINE. IN JANUARY OF THIS YEAR I WENT UNDER THE TRUCK TO SEE ABOUT A OIL LEAK I WAS HAVING A PROBLEM WITH, I NOTICED THE CATALYTIC CONVERTER WAS DIRTY LOOKING AND HAD SCRATCHES ON IT. IT HAD A BROWNISH KIND OF LIGHT FILM ON IT. I DID NOT LOOK LIKE A NEW ONE. I TOOK IT TO ANOTHER REPAIR SHOP FOR THEIR OPINION. THEY COULDN'T BE SURE BUT THEY SAID IT LOOKS LIKE AN OLD ONE ALSO, THEY INSPECTED THE EXHAUST MANIFOLD AND TOLD ME IT HAS RUST STAINS ON IT AND DOES NOT LOOK LIKE A NEW ONE. I AM IN NEED OF SOMEONE TO REFER ME TO AN EXPERT SO WE CAN DETERMINE IF WEATHER OR NOT THE DEALER ACTUALLY REPLACED THE THE PARTS OR NOT. CAN YOU HELP PLEASE.

Feb 24, 2021

VEHICLE CONSTANTLY GETTING EXHAUST FUMES INTO CAB OF TRUCK.

Apr 17, 2020

THERE SHOULD BE A RECALL ON THE EXHAUST MANIFOLD BOLTS BREAKING. WHEN THIS HAPPENS THE FUMES COULD ENTER THE CABIN. DODGE KNOWS THIS IS A PROBLEM, THEY FIXED SOME OF THE VEHICLES.

Jan 14, 2019

EXHAUST SYSTEM GETS SO HOT THE BED LINER MELTED.

Feb 28, 2017

HVAC SYSTEM TROUBLE. VERY LITTLE HEAT AND AIRFLOW ON DRIVERS SIDE OF VEHICLE. AC IS FINE. PASSENGER SIDE HAS FULL AIRFLOW AND HEAT. ACTUATORS HAVE BEEN CHANGED AND TESTED. DEALERSHIPS HAVE CHANGED HEATER CORE, BUT TROUBLE PERSISTS. NEW DEALER WANTS TO CHANGE HEATER CORE. ON GOING ISSUE. I AM NOT THE ONLY ONE HAVING THIS TROUBLE. NUMEROUS REPORTS OF BLEND DOOR PROBLEMS BUT SERVICE WILL NOT DIAGNOSE OR FIX. TROUBLE HAS BEEN ON GOING TO 3 YEARS. NEED RESOLUTION. STARTED WHEN ACTUATORS WERE CHANGED ON RECALL. DO NOT REMEMBER EXACT DATE.

Nov 12, 2015

+ 2 more complaints for this component

SUSPENSION

5 complaints

TL* THE CONTACT OWNS A 2010 RAM 2500. IN MARCH OF 2013, THE DRIVER SIDE TIE ROD ASSEMBLY WAS REPLACED UNDER THE MANUFACTURER'S RECALL (L16). IN DECEMBER OF 2014, THE DRIVER SIDE TIE ROD ASSEMBLY WAS REPLACED AGAIN PER NHTSA CAMPAIGN NUMBER: 16V529000(SUSPENSION). IN NOVEMBER OF 2015, THE DRIVER SIDE TIE ROD FAILED WHILE DRIVING AT A SLOW RATE OF SPEED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 63,000.

Jun 28, 2016

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING, THE FRONT WHEELS SEIZED AND TURNED INWARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE TIE RODS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. UPDATED 11/09/15*LJ *CN

Sep 08, 2015

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 19, 2014

CONTACTED DEALER VEHICLE PERCHED SHEPHERD TEAM AUTO PLAZA, 1819 SOUTH MAIN, FORT SCOTT KANSAS 66701 (888-211-6244) WEEKLY SINCE FEB. 1, 2014 AND THEY CAN'T PROVIDE THE SERVICE FOR THE RECALL N49. MANY EXCUSES EVEN AFTER MY PERSISTENCE. *TR

May 14, 2014

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT NOTICE A LOUD GRINDING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Jul 29, 2013

TIRES

5 complaints

I WAS DRIVING AND THE REAR PASSENGER TIRE BLEW (SOUNDED LIKE A CANNON GOING OFF) THE TREAD CAME OFF THE TIRE AND I COULD NOT FIND IT (HAVE PHOTO). THE TIRE WAS PURCHASED NEW WITH THE TRUCK 2010 DODGE 2500 SLT CREW CAB. THE BRAND BF GOODRICH LT265/70R17 121/118R. DOT INFO IS M3AH DR11 0510.

Feb 18, 2016

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH GOODYEAR WRANGLER DURATRAC TIRES, SIZE: LT285/70R17. THE CONTACT STATED THAT THERE WAS SEPARATION OF TREAD DUE TO THE LENGTH OF TIME WAITING FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) TO BE HONORED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE TIRE AND THE TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 4,000 AND THE VEHICLE FAILURE MILEAGE WAS 99,000. THE VIN AND DOT NUMBER WERE NOT PROVIDED.

Sep 10, 2015

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH MICHELIN LTX A/S,V TIRES (NA), SIZE 245/70/R17 (NA). THE DOT NUMBER WAS B7X6LJ4X0310. THE CONTACT STATED THAT ALL FOUR TIRES DEVELOPED CRACKS ON THE SIDEWALL AND THE TREAD WAS SEPARATING. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIRES WERE NOT OILING THEMSELVES DUE TO LACK OF WINTER DRIVING. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 13,000. UPDATED 1/1315*CN UPDATED 01/15/15.*JB

Nov 18, 2014

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH MICHELIN LTXA/F TIRES, SIZE: 265/70/R17. THE CONTACT STATED THAT ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 9,000.

Mar 01, 2013

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH BF GOODRICH TIRES, SIZE: 265/70/R17. THE CONTACT STATED THAT HE NOTICED THAT THERE WERE CRACKS IN ALL FOUR TIRES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

Aug 23, 2012

FUEL/PROPULSION SYSTEM

4 complaints

Fuel pump failed with no warning. Best One of Indy confirmed and replaced. It was parked and would not start.

Oct 18, 2021

IN DEC. 2014 I RECEIVED RECALL P65 / NHTSA 14V-635. CONTACTED FOLSOM LAKE DODGE IN FOLSOM, CA AND WAS TOLD "CORPORATE HAS NOT SENT US THE PARTS". CONTACT AGAIN IN FEBRUARY AND WAS TOLD NHTSA HAD NO AUTHORITY TO COMPEL THE DEALERSHIP TO HONOR THE RECALL AND THAT CORPORATE IS THE RESPONSIBLE PARTY AND THAT I SHOULD CONTACT CORPORATE...I WAS GIVEN A NUMBER TO CALL. CALLED THE NUMBER AND WAS TOLD THAT THE LOCAL DEALER WOULD BE SENT THE REQUIRED PARTS AND IT WOULD BE TAKEN CARE OF. JUNE I WENT TO THE DEALER IN PERSON AND WAS TOLD CONFIDENTIALLY THAT "WE ARE NEVER GOING TO GET THE PARTS". I WAS TOLD THAT THE SERVICE DEPARTMENT HAD NEVER ENCOUNTERED THIS PARTICULAR RECALL PROBLEM AND NOT TO WORRY ABOUT IT. I AM SUM WHAT CONCERNED ABOUT USING MY VEHICLE, ESPECIALLY ON LONG HAULS WITH OUR TRAILER. I THERE ANY WAY FOR YOUR DEPARTMENT TO MOTIVATE CORPORATE TO SEND THE PARTS TO THE DEALER?

Jul 04, 2015

TL*THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL).HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE TISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 09, 2015

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 28,000.

Sep 26, 2012

STRUCTURE

3 complaints

The contact owns a 2010 Dodge Ram 2500. The contact stated that while performing routine maintenance on the vehicle, the contact observed that the passenger’s and driver’s side support rails on the sub frame had several sections that were severely rusted. The contact stated that there were gaps of approximately 2-feet on both rails where the metal was rusted through. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and became aware that the failure was a known issue. The manufacturer was not informed of the failure. The failure mileage was approximately 189,000.

Sep 22, 2025

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT SMELLED MOLD INSIDE THE VEHICLE AND THE HEADLINER AND STORAGE UNDERNEATH THE BACK SEAT WERE RETAINING WATER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAB WAS LEAKING DUE TO A FAULTY SEALING ON THE REAR WINDOW. THE VEHICLE WAS TEMPORARILY REPAIRED AND THE DEALER DIAGNOSED THAT THE SEAL ON THE REAR WINDOW NEEDED TO BE REPLACED. THE VEHICLE DID NOT RECEIVE A PERMANENT REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DIRECTED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 01/06/17*LJ THE CONSUMER STATED REAR WINDOW SEAL LEAKING. UPDATED 7/5/18*JB *TR

Nov 14, 2016

TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED DOWN THE MIDDLE AND HAD DISINTEGRATED. IN ADDITION, THE FRACTURE OF THE DASHBOARD WAS INTERFERING WITH THE AIR CONDITIONING UNIT AND THE UNIT HAD FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE DASHBOARD AND AIR CONDITIONER WIRES WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

May 05, 2011

ENGINE AND ENGINE COOLING

3 complaints

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE EXHAUST SYSTEM REGENERATION REQUIRED NOW WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

May 10, 2021

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE CAB AND COULD CAUSE HEALTH COMPLICATIONS. WHENEVER THE FUMES WERE PRESENT, THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE. THE DELAER INSPECTED THE VEHICLE AND REPROGRAMMED AND REPLACED THE O2 CENSOR SINCE IT HAD FAILED. AFTER THE REPAIRS, THE CONTACT CONTINUED TO SMELL THE FUMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. UPDATED 09/21/11*LJ CHRYSLER INFORMED THE CONSUMER THEY DIDN'T HAVE A FIX FOR THE EMISSIONS SYSTEM FAILURE AND THEY WOULD CONTACT HIM WHEN THEY DID. UPDATED 10/03/11

Aug 03, 2011

Injuries: 1

1. NORMAL DRIVING, 2. CHECK ENGINE LIGHT, EMISSIONS FAILURE AND IT HAPPENS WITH TWO DAYS OF GETTING OUT OF THE SHOP, 3. REPLACED PARTS/REPAIRED AT LEAST 14 TIMES AND IS STILL BROKEN. *TR

Mar 27, 2011

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I RECEIVED A VE5 LATE LIFE EMISSION PERFORMANCE DEGRADATION RECALL IN JANUARY 2021. I HAD THE RECALL PERFORMED ON 1.27/2021 AT RAZZARI DODGE, MERCED. THEY INSTALLED A NEW CAT CONVERTER AND EXHAUST MANIFOLD. WHEN I GOT MY TRUCK BACK, I HAD AN CEL ERROR CODE P2271 O2 SENSOR. I HAD TO PAY $707.74 AND $978.98 TO GET THE TRUCK RUNNING. I HAD NO PREVIOUS CEL. I THINK THEY BROKE THE WIRING HARNESS OR O2 SENSORS WHEN THEY PERFORMED THE RECALL. . I THINK THE VE5 RECALL REPAIR, SHOULD MAKE THE ENTIRE EMISSIONS SYSTEM FUNCTION, INCLUDING THE CONTROL ELECTRONICS.

Apr 17, 2021

TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/27/15*CN UPDATED 10/9/2015 *JS

Feb 09, 2015

AIR BAGS

2 complaints

THE AIR BAG LIGHT BEGAN FLASHING OFF AND ON INTERMITTENTLY WHILE DRIVING. AFTER A FEW WEEKS, THE LIGHT JUST STAYED ON AND REMAINS ON. WHEN MY TRUCK WAS IN FOR SERVICE, I WAS INFORMED THE OCR MODULE HAD FAILED AND WAS QUOTED APPROXIMATELY $750 TO REPAIR. SEEMS TO ME THIS IS A NON-SERVICEABLE SAFETY COMPONENT THAT HAS FAILED. I HOPE THIS SYSTEM FAILURE IS A RECALL ISSUE.

Dec 18, 2020

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Mar 10, 2015

EXTERIOR LIGHTING

2 complaints

I'VE RECENTLY BOUGHT THIS TRUCK JUST ABOUT HAD IT 90 DAYS IN THE THREE MONTHS I'VE HAD THIS VEHICLE I'VE NOTICED BOTH HEAD LIGHTS WILL GO OUT AT RANDOM WHILE DRIVING, SITTING STILL OR TURNING. I'VE REPLACED THE BULBS 4 TIMES TO NO AVAIL, IT APPEARS AFTER SOME RESEARCH THAT THIS IS A COMMON PROBLEM WITH THESE 2500 TRUCKS. AFTER SPENDING HUNDREDS OF DOLLARS I AM COURIOUS AS TO WHY CHRYSLER HAS NOT ISSUED A RECALL. I FOR ONE FEEL THIS ISSUE IS A MAJOR SAFETY CONCERN

Dec 31, 2018

2010 DODGE RAM 2500. CONSUMER STATES THAT HEADLIGHTS IN GENERAL ARE POOR AT BEST AND IN PARTICULAR THE HIGH BEAM HEADLIGHTS ARE TERRIBLE *TGW THE CONSUMER STATED THE TRUCK IS EQUIPPED WITH A DUAL HEADLIGHT SYSTEM. THERE WAS LITTLE LIGHT PROJECTED ONTO THE HIGHWAY. *JB

Mar 18, 2011

VISIBILITY/WIPER

2 complaints

I WAS ABOUT TO GO ON A ELK HUNTING TRIP IN WYOMING AND MY MODE SELECTOR DOOR GOT STUCK BLOWING ONLY ON THE FLOOR. MY WINDOWS WOULDNT DEFROST BECAUSE THERE WAS NO HOT AIR WOULD COME OUT OF DEFROST VENTS. LUCKILY IM A DIESEL TECHNICIAN BY TRADE AND HAVE THE ABILITY TO REPAIR PROBLEM. I REPLACED MODE DOOR AND PROBLEM WAS RESOLVED. AFTER READING ONLINE I FOUND OUT THAT THIS IS A VERRY COMMON PROBLEM.

Nov 16, 2018

WIPER MOTOR MOUNT WELDS BREAK.

Sep 14, 2017

SERVICE BRAKES, HYDRAULIC

2 complaints

THE INTEGRATED TRAILER BRAKE CONTROLLER FAILED TO ADEQUATELY ACTIVATE THE BRAKES ON MY 24' PJ FLATBED TRAILER. *TR

Dec 24, 2011

THE DEALER PERFORMED RECALL K33 SERVICE TODAY. BEFORE SERVICE, THE BRAKE LIGHTS STAYED ILLUMINATED ABOUT 1 SECOND AFTER THE BRAKE PEDAL WAS RELEASED. AFTER SERVICE, THE BRAKE LIGHTS STILL STAYED ILLUMINATED ABOUT 1 SECOND AFTER THE BRAKE PEDAL WAS RELEASED. THE PS RESERVOIR CAP WAS REPLACED, BUT THIS DOES NOT SOLVE THE PROBLEM. THE BRAKE SAFETY INTERLOCK FOR THE SHIFT LEVER ALSO STAYS DISENGAGED FOR THE SAME 1 SECOND WHEN THE SHIFT LEVER IS IN "PARK". HOWEVER, MY CONCERN HAS BEEN AND STILL IS THAT MY TRAILER BRAKES ALSO REMAIN ENGAGED FOR THE SAME 1 SECOND INTERVAL AFTER THE BRAKE PEDAL IS RELEASED. THIS IS MOST NOTICEABLE WHEN STOPPED AT A LIGHT. I HAVE TO RELEASE THE BRAKE PEDAL, WAIT ABOUT 1 SECOND FOR THE TRAILER BRAKES TO RELEASE, THEN BEGIN TO ACCELERATE. THIS PUTS UNNECESSARY STRAIN ON MY TRAILER BRAKES, AND IS A CONCERN IN WET OR SNOWY CONDITIONS WHEN THE VEHICLE IS MOVING. THE TRAILER BRAKE CONTROL WORKS PROPERLY, AND SINCE THE TRAILER BRAKES DISENGAGE AND THE TRUCK BRAKE LIGHTS TURN OFF AT THE SAME TIME, THIS IS OBVIOUSLY THE SAME PROBLEM, AND IS NOT SOLVED BY REPLACING THE POWER STEERING RESERVOIR CAP. *TR

Apr 26, 2011

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

IT'S A RANDOM OCCURRENCE. WHILE I'M STARTING IT, I HAVE TO RESTOP WHEN I'M DRIVING NO WARNING, IT'S A MANUAL TRANSMISSION. THAT ADDS A HUGE DANGER WHEN YOUR TRUCK DIES IN MOTION IT'S A BIG TRUCK IT'S A WORK TRUCK WHICH MAKES IT EVEN MORE HORRIFYING.!! PLEASE TAKE THIS SERIOUSLY THIS IS A HUGE DANGER I CAN'T STRESS HOW IMPORTANT THIS IS AND I'M SURE ALL THE ALL OF THEM ARE

Dec 26, 2020

POWER TRAIN,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT THE VEHICLE STALLED A COUPLE OF TIMES WHILE HER FATHER WAS DRIVING. THE VEHICLE STALLED AND SHUT DOWN WITHOUT WARNING. WHEN THE DRIVER ATTEMPTED TO PULL INTO THE DRIVEWAY, THE VEHICLE SHUT DOWN. WHEN THE VEHICLE WAS RESTARTED, IT IMMEDIATELY SHUT DOWN. THE DRIVER HELD THE IGNITION KEY IN THE ON POSITION TO KEEP THE ENGINE RUNNING, BUT THE ENGINE SHUT OFF. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF ROSEBURG AT 541-378-4945 (LOCATED AT 1600 NE AIRPORT RD, ROSEBURG, OR 97470), BUT WAS UNABLE TO REACH SOMEONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Sep 20, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

ORIGINAL TIPM FAILED AT 151000 MILES CAUSING FRONT TURNING SIGNALS TO MALFUNCTION. THE TIPM CONTROLS ALL ELECTRICAL COMPONENTS AND SENSORS THROUGHOUT THE ENTIRE VEHICLE INCLUDING FUEL PUMPS AND AIR BAGS. I WAS DRIVING MY VEHICLE ON A CITY STREET WHEN AN ALARM DISPLAYED ON THE INSTRUMENT PANEL NOTING A FRONT RIGHT TURN SIGNAL LAMP NEEDS REPLACEMENT. I REPLACED THE BULB PER REPLACEMENT BULB NUMBER SPECIFIED IN THE OWNERS MANUAL. ALSO, REPLACED THE TURN SIGNAL MULTI SWITCH WHICH BOTH ITEMS DID NOT RESOLVE THE ISSUE. MADE THE DECISION TO HAVE A CERTIFIED MECHANIC TO DIAGNOSE THE PROBLEM.

Dec 13, 2018

STEERING,SUSPENSION,UNKNOWN OR OTHER

1 complaint

I HAVE RECENTLY EXPERIENCED "THE DEATH WOBBLE" IN MY TRUCK. (2010 DODGE RAM 2500) I WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR, WHEN I HIT A SMALL BUMP AND MY TRUCK BEGAN SHAKING VIOLENTLY AND UNCONTROLLABLY ON THE FRONT END. APPLYING MY BREAKS DID NOT HELP. ALL I COULD DO IS HOLD ON FOR THE RIDE UNTIL I SLOWED DOWN TO APPROXIMATELY 35 MILES PER HOUR. I PULLED OVER AND EXAMINED MY TRUCK THINKING THAT SOMETHING WAS SEVERELY DAMAGED DUE TO THE EXTREME NATURE OF THE INCIDENT AND COULD NOT FIND ANY DAMAGES. I SLOWLY DROVE HOME AFRAID OF IT HAPPENING AGAIN. I DID NOT KNOW WHAT THE VIOLENT SHAKING IN MY TRUCK WAS CALLED UNTIL I RESEARCHED THIS SCARY EXPERIENCE. UPON CONDUCTING MY RESEARCH, I LEARNED THAT THIS IS A COMMON PROBLEM WITH MY YEAR, MAKE AND MODEL OF VEHICLE. I HAVE ALREADY TAKEN IT IN FOR A COUPLE OF RECALL ITEMS REGARDING STEERING ISSUES. I AM AFRAID THEY MAY HAVE REPLACED ANY RECALL ITEMS WITH FAULTY PARTS.

Dec 21, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TRUCK KEEP SHUTTING IT SELF OFF AND WHILE DRIVING.

May 05, 2017

VEHICLE SPEED CONTROL

1 complaint

WHEN FIRST TAKING OFF YOU PUT YOUR FOOT ON THE GAS PEDAL AND IT GOES ALL THE WAY TO THE FLOOR AND DOESN'T GO. IT'S LIKE IT'S STUCK, NO POWER. FINALLY WILL GO AND THEN KEEPS REPEATING, JERKING. ONCE DRIVING FOR AWHILE IT WON'T DO IT AGAIN.

Aug 30, 2016

ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 RAM 2500. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 38.

May 02, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

I HAVE READ SOMEWHERE ELSE HTTP://WWW.DODGETALK.COM/FORUMS/SHOWTHREAD.PHP?T=364235) THAT OTHER PEOPLE HAVE BEEN HAVING THE SAME PROBLEM I HAVE HAD. MY HEATED MIRRORS ARE STARTING TO BURN WHEN I USE THE HEATED MIRROR FUNCTION TO GET RID OF THE CONDENSATION. I AM NOT SURE IF THERE IS A THERMAL REGULATOR SWITCH, OR A SAFETY THAT HAS BEEN ACTING UP, BUT THE HEAT FROM THE COIL ON THE BACK OF THE MIRROR IS STARTING TO DISCOLOR THE FACE OF THE MIRROR. I ATTACHED TWO PICTURES. THEY ARE OF THE RIGHT SIDE MIRROR, AND IT IS ONLY STARTING ON THE BOTTOM. WHEN I NOTICED IT, I STOPPED USING THE HEATERS, BUT IT WOULD BE NICE TO BE ABLE TO USE THEM AN NOT WORRY ABOUT THEM MAKING THE WHOLE MIRROR BROWN. I AM NOT SURE IF THERE NEEDS TO BE A TIMER ADDED, OR A THERMAL SAFETY SWITCH, OR WHAT, BUT SOMETHING NEEDS TO BE DONE. 2010 DODGE RAM 2500 HD DIESEL, ONLY PURCHASED APRIL/MAY 2015 WITH 52,000 MILES TOTAL.

Nov 10, 2015

STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

THE VEHICLE SHUT OFF WHILE DRIVING ON 2 SEPARATE OCCASIONS CAUSING COMPLETE LOSS OF ALL FUNCTIONS. THIS OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS SERVICED A HALEY AUTO GROUP (CERTIFIED DODGE DEALER) FOR A RECALL ITEM (P65/NHTSA 14V-635) AND BULLETIN ITEM (25-002-14). THE VEHICLE'S COMPUTER SYSTEM DID NOT SHOW A CODE AS TO CAUSE ON EITHER OCCASION AND THE ISSUE HAS NOT BEEN RESOLVED. THE INFORMATION WAS REPORTED TO DODGE FOR TECHNICAL ASSISTANCE AND A CASE MANAGER ASSIGNED (CASE # 27675333), TO WHICH A RESOLUTION WAS NEVER REACHED. UNFORTUNATELY, AFTER PAYING HEFTY EXPENSES FOR EXPERIMENTAL PARTS THE ISSUE WAS NOT RESOLVED AND THE TRUCK WAS SOLD TO THE DEALERSHIP. I ACCEPTED AN OFFER AT A STEEP FINANCIAL LOSS TO MYSELF BECAUSE TO THE DANGEROUS SHUT DOWNS I HAD EXPERIENCED FIRST HAND WHILE DRIVING. THIS VEHICLE IS NOW OFFERED FOR SALE BY THE DEALERSHIP AND I AM CONCERNED FOR THE UNAWARE POTENTIAL BUYER! ALSO, I AM CONCERNED FOR THE SAFETY OF OTHER MOTORISTS IF THIS VEHICLE IS BACK OUT ON THE HIGHWAY. I FEEL STRONGLY THAT THIS ISSUE NEEDS TO BE DISCLOSED WHEN SELLING THIS VEHICLE AND REPORTED AS A SAFETY CONCERN.

Oct 14, 2015

STEERING,POWER TRAIN,UNKNOWN OR OTHER

1 complaint

TRUCK STARTED BOUNCING ALL OVER ,LOST CONTROL AND HIT TREE.

Aug 02, 2015

Crash: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

TOTALLY INTEGRATED POWER SYSTEM TIPS FAILURE ... I DID THE RECOMMENDED 10,000 MILE FUEL FILTER REPLACEMENT AND TURNED THE IGNITION KEY "ON-OFF" THREE TIMES WITHOUT STARTING THE VEHICLE AS OUTLINED IN THE OWNERS MANUAL. I NOW HAVE AT LEAST 10 WARNINGS ON MY VEHICLE: CHECK ENGINE LIGHT, BRAKES, TRAILER, WILL NOT START, NO AIR CONDITIONING, HEADLIGHTS STAY ON, ONLY DRIVER SIDE OF BRAKES WORK, DIESEL REGENERATION REQUIRED POWER WILL BE REDUCED.....ETC. LOCAL DEALERSHIP STATED THE TOTALLY INTEGRATED POWER SYSTEM TIPS SHORT CIRCUITED. THEY SAY IT WILL COST AT LEAST $1,200.00. AFTER READING ALL OF THE COMPLAINTS AND PROBLEMS THESE VEHICLES ARE HAVING WITH THE TIPS, THERE MUST BE A RECALL. IN FACT THE DEALERSHIP TOLD ME THAT HE HAS SEEN THE TIPS SORT CIRCUIT JUST BECAUSE THE OWNER WASHED THEIR VEHICLE AND WATER GOT INSIDE THE TIPS.

Jul 30, 2015

STEERING,FUEL/PROPULSION SYSTEM

1 complaint

WHILE IN A PARKING LOT THE LEFT SIDE TIE ROD BROKE, WHICH I WAS FORTUNATE ENOUGH TO HAVE HAD IT HAPPEN IN THE PARKING LOT AND NOT 2 MINUTES EARLIER WHEN I WAS TRAVELING AT 75 MPH ON THE TOLL WAY. I HAD JUST RECEIVED THE RECALL NOTICE 3 DAYS PRIOR TO THE INCIDENT, AND HAD NOT HAD TIME TO TAKE IN IN. ONCE THE TRUCK ARRIVED TO THE DEALERSHIP MAXWELL SUPER CENTER LOCATED IN AUSTIN TEXAS, THEY ARGUED WITH ME THAT THE TIE ROD THAT HAD BROKE WAS NOT A PART OF THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR PAYMENT. I LITERALLY HAD TO PROVE TO THEM ON THE FOLLOWING MONDAY THAT THIS WAS THE TIE ROD UNDER THE RECALL AND THAT EVERYONE CONCERNED WAS LUCKY THAT I WAS NOT KILLED OR KILLED SOMEONE ELSE I WAS ALSO INFORMED THAT THERE WAS ANOTHER RECALL ON MY TRUCK AS WELL THAT THEY WERE NOT YET PREPARED TO FIX AND THAT I WOULD BE PLACED ON A LIST AND CALLED ONCE THE NEEDED ITEMS WERE AVAILABLE TO MAKE SUCH REPAIRS, AND TO THIS DATE I HAVE YET TO HERE BACK ON THAT RECALL SO HOPEFULLY MY TRUCK DOESN'T CATCH FIRE UNTIL THEY GET AROUND TO NOTIFYING ME. THE SAD PART OF THIS WHOLE THING IS CHRYSLER WANTED ME OUT OF MY PREVIOUS TRUCK BECAUSE EVEN AFTER A COMPLETE ENGINE REPLACEMENT THEY STILL COULD NOT FIX THE ISSUES AND MAKE IT SAFE AND RELIABLE THIS WAS ON A 06 DODGE RAM 2500 THAT WOULD GET 21 MPG VS THIS 2010 THAT GETS 14 MPG WHICH THEY SAY THEY CAN FIND NOTHING WRONG, I HAVE ALSO HAD TO HAVE THE TRUCK IN 2 TIMES FOR A GASKET AROUND THE THIRD BRAKE LIGHT THAT LEAKS IN THE RAIN THUS FILLING THE TRUCK UP WITH WATER ON THE INSIDE.

Jul 27, 2015

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

CHRYSLER SAFETY RECALL P65/NHTSA 14V-635 I WAS SENT THE SAFETY RECALL NOTICE IN DECEMBER OF 2014. AS OF APRIL 2015, I CALLED CHRYSLER AND THEY SAID THAT THE PARTS ARE NOT AVAILABLE. 5 MONTHS AFTER THE RECALL NOTICE WAS SENT OUT, AND THE PARTS ARE STILL NOT AVAILABLE FOR THIS CRITICAL SAFETY RECALL, WHICH IF NOT FIXED, COULD CAUSE AN ENGINE COMPARTMENT FIRE. THEY DID NOT GIVE ME A DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. CHRYSLER IS NOT ACTING IN GOOD FAITH TO FIX THIS SAFETY PROBLEM. *TR

Apr 17, 2015

STEERING,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 18, 2014

ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

1 complaint

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/17/15*LJ UPDATED 03/23/15.*JB

Dec 15, 2014

POWER TRAIN,WHEELS,UNKNOWN OR OTHER

1 complaint

I WAS DRIVING WEST IN ROAD TX-375-LOOP HEADING THE I10, I TOOK AN EXIT FOR I10 EAST WHICH IS A BRIDGE. I TOOK IT AND THEN I HEARD A SOUND ON THE REAR WHEELS SO I SLOWED DOWN, AFTER THAT THE SOUND STOPPED AND I CONTINUED TO INCORPORATE TO I10-EAST. AFTER I TOOK THE I10 I WAS DRIVING AROUND 60 MPH WHEN SUDDENLY I HEARD THE SOUND AGAIN BUT THIS TIME AFTER A FEW SECOND A DIFFERENT SOUND APPEARED AND THE REAR WHEELS STOPPED RESULTING IN COMPLETELY LOST OF CONTROL. MY VEHICLE STARTED TO GO WITH NO DIRECTION AND THAN TOOK ME OUT OF THE HIGHWAY, ONCE I WAS ON THE SIDE OF THE ROAD THE VEHICLE MAKE A 180 DEGREES TURN AND I STOPPED HEADING WRONG WAY. I WAS SO LUCKY BECAUSE THERE WERE SOME TRAFFIC SIGNS AND I DIDN'T CRASH ANY OF THEM AND ALSO BECAUSE EVEN THOUGH THAT HIGHWAY IS ALWAYS FULL WITH TRAFFIC I DIDN'T CRASH WITH ANY OTHER VEHICLE. ONCE I TOOK A LOOK OF MY TRUCK I SAW THAT THE DRIVESHAFT WAS SEPARATED FROM THE REAR AXEL. I DIDN'T FILLED A CLAIM BEFORE BECAUSE CHRYSLER TOLD ME THEY WERE GOING TO FIX IT SINCE THAT INCIDENT HAPPENED BECAUSE OF A RECALL THEY DIDN'T FIX BEFORE. THE RECALL NUMBER IS M34 AND ITS BEEN 3 MONTHS AND AFTER I COULD HAVE DIED IN THAT ACCIDENT THEY HAVEN'T HELPED ME AT ALL. MY VEHICLE IS STILL IN THE DEALER AND CHRYSLER WONT AUTHORIZE TO FIX IT. *TR

Sep 10, 2014

Injuries: 1

STEERING,FUEL SYSTEM, DIESEL,ENGINE

1 complaint

WE PURCHASED A 2010 DODGE RAM CUMMINGS 2500 ON 06/20/2011. WEEKS INTO MAKING THE PURCHASE WE STARTED HAVING ENGINE PROBLEMS. SUCH AS A CLOGGED FUEL FILTER, EGR VALVE, THE IGNITION KEY SWITCH, TRUCK WOULD NOT START WITH TURN OF THE KEY, YOU HAD TO WIGGLE KEY INSIDE IGNITION TO START TRUCK. THE CHECK ENGINE LIGHT IS ALWAYS ON, RECENTLY THE MESSAGE PANEL DISPLAYED EXHAUST IS 90% FULL. THE TRUCK WAS GOING ABOUT 5 MILES PER HOUR. AND RECENTLY IT TURNED OFF ON THE WAY HOME BARELY AVOIDING GETTING HIT BY ON COMING TRAFFIC. WE ALSO REPLACED THE WATER PUMP, THE BELT TENSIONER, AND IT HAD AC COILS CLOGGED. PAINT ALSO STARTED CHIPPING IN SOME AREAS. *TR

May 27, 2014

STEERING,SUSPENSION,STRUCTURE

1 complaint

I WAS DRIVING IN MY TRUCK WITH MY FRIEND ON SR 101. APPROXIMATE SPEED WAS 60 MPH. WE WENT AROUND A BEND IN THE ROAD OVER A CONCRETE BRIDGE EXPANSION JOINT WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING AND FORCED ME INTO PASSENGER SIDE GUARD RAIL OF THE BRIDGE. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED WITH NEW STEERING STABILIZER AND SHOCKS, A.K.A. THE DEATH WOBBLE HAS RETURNED. AFTER RESEARCH ON THE INTERNET, I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. HE KNEW OF NO RECALLS AND IT WOULD NOT BE COVERED UNDER WARRANTY. I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT MY FAMILY RIDING IN THE TRUCK. I HAVE ESCAPED INJURY TO THIS POINT. THIS IS MY 1ST POSTING. PLEASE HELP. WHAT SHOULD I DO? *TR

Jul 30, 2013

Crash: 1

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

FROM STATEMENT OF OPERATOR "WHILE PERFORMING ROAD MAINTENANCE ACTIVITIES I WAS DRIVING UP A GRADE AT LOW SPEED WHILE IN FOUR WHEEL DRIVE AND IN LOW GEAR. THE FIRST INDICATION OF A PROBLEM WAS A SUDDEN BURST OF SMOKE FROM UNDER THE HOOD ACCOMPANIED BY THE ENGINE OIL LIGHT COMING ON. I TRIPPED THE HOOD RELEASE, WENT TO THE FRONT OF THE VEHICLE TO OPEN THE HOOD. THE SMOKE FROM THE ENGINE COMPARTMENT PREVENTED ME FROM SAFELY LOCATING THE HOOD RELEASE. I THEN RETRIEVED THE FIRE EXTINGUISHER FROM THE VEHICLE AND APPLIED IT THE BEST I COULD TO THE ENGINE COMPARTMENT. AT THE SAME TIME ANOTHER EMPLOYEE RETRIEVED AN ADDITIONAL 2 FIRE EXTINGUISHERS FROM ANOTHER FOREST SERVICE TRUCK AND APPLIED THEIR CONTENTS IN A SIMILAR FASHION. THE APPLICATION WAS INSUFFICIENT TO EXTINGUISH THE FIRE. OVER THE SUBSEQUENT HALF HOUR TO 45 MINUTES THE VEHICLE BECAME FULLY ENGULFED IN FIRE. THE SECOND OPERATOR SAID WHEN HE SEEN THE SMOKE HE RAN UP TO THE FRONT SIDE OF THE TRUCK AND COULD SEE FLAMES IN THE ENGINE COMPARTMENT AND AT THAT TIME THEY TRIED TO EXTINGUISH THE FIRE USING 3 5ABC FIRE EXTINGUISHERS. AFTER DEPLETING THE EXTINGUISHERS THEY MOVED BACK AND UNHOOKED THE ROCK RAKE THEY WERE PULLING AND WAITED FOR THE FIRE RESPONSE TO ARRIVE AT WHICH TIME THE VEHICLE WAS TOTALLY ENGULFED. *TR

Jul 02, 2013

Fire: 1

STEERING,EQUIPMENT

1 complaint

2010 DODGE RAM 2500 TIE ROD BROKE ON TRUCK ON 1/21/2013. HEARD POPPING NOISE IN THE FRONT END OF TRUCK - PULLED OVER TO INVESTIGATE. DRIVERS SIDE - INNER TIE ROD. *TR

Jan 22, 2013

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

WAS DRIVING UNDER CRUISE CONTROL AT 75MPH ON I95 NORTH IN THE MIDDLE LANE, AND NOTICED MY TRUCK STARTED SLOWING DOWN AND ENGINE HAD STALLED. POWER STEERING AND POWER BRAKES WENT OUT AND THERE WAS TRAFFIC COMING UP BEHIND ME IN ALL THREE LANES, SO I HAD DIFFICULTY STEERING THE TRUCK OFF TO THE SIDE OF THE ROAD. ALL ELECTRONICS REMAINED ON, KEY WAS STILL IN ON POSITION, AND THERE WERE NO STATUS INDICATORS ANYWHERE ON THE INSTRUMENT PANEL OR EVIC TO INDICATE THERE WAS A PROBLEM. THE FUEL GAUGE WAS STILL OVER HALF FULL. ONCE THE TRUCK CAME TO A STOP, I PUT IT BACK IN PARK AND TURNED THE KEY OFF. I WAS THEN ABLE TO START THE TRUCK BACK UP AND CONTINUE DRIVING THE REST OF THE WAY HOME WITHOUT ANOTHER INCIDENT. I TOOK THE TRUCK INTO THE DEALER THE NEXT DAY AND THEY WERE UNABLE TO FIND ANY FAULT CODES FROM THE ECU. BECAUSE THERE WERE NO FAULT CODES FOUND, THE DEALER WAS UNABLE OR UNWILLING TO PERFORM ANY REPAIRS TO PREVENT THIS DANGEROUS CONDITION FROM RE-OCCURRING. SO, I'VE DONE SOME RESEARCH OF MY OWN ON THIS CONDITION AND FOUND THAT CHRYSLER HAS HAD IDENTICAL PROBLEMS IN OTHER VEHICLE MODELS FOR WHICH THEY ISSUED A RECALL (RE: NHTSA CAMPAIGN ID NUMBER: 11V139000). IT SEEMS THIS PROBLEM IS CAUSED BY A LOSS OF COMMUNICATION BETWEEN THE KEY FOB AND THE WIRELESS IGNITION NODE (WIN). THIS WIRELESS CONNECTION IS REQUIRED TO START THE VEHICLE, BUT FOR A GLITCH IN THE WIRELESS CONNECTION TO RESULT IN A COMPLETE ENGINE SHUTDOWN WHILE TRAVELING AT HIGH SPEED IS A HUGE SAFETY ISSUE. I AM NOW AFRAID TO DRIVE MY TRUCK ON THE HIGHWAY UNLESS I STAY IN THE RIGHT HAND LANE. *TR

Oct 23, 2012

STEERING,STRUCTURE

1 complaint

FRONT LEFT TIE ROD WAS A SAFETY RECALL IN MARCH. I HAD IT LOOKED AT AND THE DEALER SAID IT WAS FINE. ON FRIDAY AUGUST 24TH I WAS TURNING AROUND IN A DRIVEWAY AFTER I GOT OFF THE HIGHWAY 10 MINUTES PRIOR WHEN THE TIE ROD BROKE. I CALLED ROADSIDE ASSISTANCE IN WHICH THEY TOWED TO THE NEAREST DEALER SINCE WE WERE 58 MILES FROM HOME. THE DEALER GAVE ME A RENTAL CAR AND TOLD ME NOT TO WORRY ABOUT ANYTHING, CHRYSLER WOULD HANDLE IT. ON SATURDAY THE 25TH, THE DEALERSHIP CALLED ME AND TOLD ME THAT I WOULD HAVE TO USE MY EXTENDED WARRANTY BECAUSE CHRYSLER SAID THEY WOULD NOT PAY FOR THIS, EVEN THOUGH THIS WAS A RECALLED PART. I WOULD HAVE TO PAY THE 100.00 DEDUCTIBLE. I THEN FILED A COMPLAINT WITH CHRYSLER, WHO THEN CALLED ME ON MONDAY THE 27TH AND TOLD ME THEY WOULD PAY THE DEDUCTIBLE AND I WOULD HAVE TO ISSUE THE CHECK FIRST AND THEY WOULD SEND ME THE CHECK. I DID NOT HAVE 100.00 AND TOLD THEM THAT THEY WOULD NEED TO PAY UPFRONT. THEY SAID THEY WOULD TALK TO THE DEALER AND TAKE CARE OF IT. ON TUESDAY, THE 28TH I GO TO PICK UP MY TRUCK AND THEY SAID CHRYSLER DID NOT PAY AND I HAD TO BORROW 100 TO TAKE CARE OF THE DEDUCTIBLE AND ALSO HAD TO FILL UP THE RENTAL CAR. I FEEL THAT THIS WAS ALL ON CHRYSLER AND I HAVE BEEN A DODGE OWNER SINCE EARLY 90'S AND I REFUSE TO BUY DODGE EVER AGAIN BECAUSE OF THEIR LACK OF CUSTOMER SERVICE. I COULD OF BEEN KILLED IF THIS WAS TO HAPPEN ON THE HIGHWAY AND CHRYSLER JUST DOES NOT CARE. *TR

Aug 29, 2012

SUSPENSION,STRUCTURE

1 complaint

HORRIBLE SQUEAK COMING FROM SOMEWHERE IN THE DRIVER SIDE REAR OF THE CAB. THE DEALERSHIP AND MYSELF CANNOT LOCATE THE SOURCE OF THE NOISE. I FEEL LIKE IM IN A SEINFIELD EPISODE. PLEASE SOMEONE HELP ME!!!!! *TR

Jun 03, 2012

SUSPENSION,TIRES

1 complaint

AT OR AROUND 55 TO 60 MILES PER HOUR WHEN HITTING A IRREGULARITY IN ROADWAY TRUCK WILL BOUNCE OUT OF CONTROL UNTIL I SLAM THE BRAKES AND SLOW DOWN TO 35 MILES PER HOUR . THE TRUCK IS COMPLETELY STOCK. THE DEALERSHIP SAID IT WAS THE TIRES. THESE ARE THE STOCK TIRES ON THE TRUCK AND THEY ARE IN GOOD SHAPE. I DO NOT FELL I SHOULD HAVE TO REPLACE STOCK TIRES ON A NEW TRUCK TO STOP IT FROM SHIMMING WHEN OVER 55 MILE AN HOUR. THIS WAS A EXPENSIVE TRUCK AND I AM VERY DISAPPOINTED IN IT. I FEEL THE DEALERSHIP SHOULD STAND BEHIND IT. PLEASE GET BACK TO ME ON MY NEXT STEP. I AM VERY UNHAPPY WITH THE TRUCK AND THE SERVICE I HAVE RECEIVED. THIS IS NOT MY FIRST DODGE TRUCK. *TR

Dec 11, 2011

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

2010 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE BEING A LEMON *TGW THE CONSUMER STATED THE DEALER HAS BEEN UNABLE TO DETERMINE WHY THE CHECK ENGINE LIGHT CONTINUES TO ILLUMINATE. ON ONE OCCASION, THE VEHICLE STALLED DURING RUSH HOUR TRAFFIC. THE VEHICLE HAD TO BE TOWED. THE DEALER INFORMED THE CONSUMER, THE WIRING HARNESS WAS THE PROBLEM. HOWEVER, THE PART WAS ON BACK ORDER. *JB

Sep 29, 2011

STEERING,ENGINE AND ENGINE COOLING

1 complaint

BOUGHT 2010 RAM 2500 DIESEL NEW AND HAD TO TAKE TO DEALER TO THIS POINT 5 TIMES FOR CHECK ENGINE LIGHT ILLUMINATED. THE TRUCK HAS CURRENTLY 16,338 MILES AND IS RETURNING TO DEALER TOMORROW FOR ANOTHER CHECK ENGINE LIGHT. EACH TIME THE LIGHT IS IN RELATION TO THE EMISSION SYSTEM. THE DEALER UNDER WARRANTY HAS CHANGED THE O2 SENSORS, CLEANED THE EGR VALVE AND STATES THEY MAY HAVE TO CHANGE THE O2 SENSOR CONTROLLER. I'VE ALSO POSTED ON THIS SITE ABOUT A MAJOR STEERING WOBBLE TO WHICH THE DEALER CHANGED A LOT OF FRONT STEERING COMPONENTS. THIS TRUCK DESIGN HAS A LOT OF HISTORY OF MAJOR DESIGN FLAWS. I'M STRONGLY CONSIDERING FILING A LEMON LAW SUIT. *TR

Jun 13, 2011

2010 RAM 2500 Problems & Complaints

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