2012 RAM 2500 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
280
Complaints Reported
Complaints by Component
STEERING
91 complaints
The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.
Oct 26, 2023
Tie rod end sheared/broke causing the vehicle to be un-stearable. Fortunately, it happened as I was backing out of my driveway.
Jan 13, 2023
The contact owns a 2012 Ram 2500. The contact stated that after making the third right turn while driving approximately 3 -5 MPH, the steering linkage fractured and the vehicle loss steering functionality. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the drag link and the steering system needed to be replaced. The drag link was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.
May 21, 2021
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STEERING WHEEL TURNED ON ITS OWN AND THE ABILITY TO STEER CEASED. NO WARNING INDICATORS WERE ILLUMINATED. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THE STEERING ROD WAS DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, THEY DETERMINED THAT THE STEERING ROD HAD TO BE REPLACED. THE VEHICLE WAS TOWED TO COLORADO SPRINGS DODGE LOCATED AT (7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923), WHERE IT WAS CONFIRMED THAT THE STEERING ROD DETACHED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Mar 12, 2020
WHILE PARKING MY RAM 2500, MY CENTER DRAG LINK JOINT AT THE CRIMPED PORTION WHERE THE TIE ROD LINKS IN CAM APART. THIS COMPLETELY DISABLED THE STEERING OF THE DRIVERS SIDE WHEEL. THIS IN NOT A WEAR JOINT OR A, NORMALLY REPLACED JOINT ON THE STEERING COMPONENTS. THIS LINK ON THE RIGHT SIDE (FACING THE VEHICLE) GOES TO A TIE ROD END, AND ON THE LEFT SIDE IT GOES TO AN ADJUSTABLE LINK, FOR ADJUSTING WHEEL ALIGNMENT, AND THEN ONTO THE LEFT (AGAIN FROM THE FRONT OF THE VEHICLE) TIE ROD. THIS HAPPENED IN A PARKING LOT, WHEN I WAS POSITIONING THE VEHICLE IN A PARKING SPOT AND TURNED MY WHEEL TO CORRECT MY LOCATION. THE JOINT BEING DESCRIBED SEPARATED. DISABLING ANY STEERING ABILITY.
Mar 12, 2020
+ 86 more complaints for this component
ELECTRICAL SYSTEM
33 complaints
While driving, my dodge shut off and it was hard to control my vehicle and come to a safe stop, out of the way of other motorists. Lost all power, as if I turned the key off while driving. Turns out that there is a weak/loss of connection in the WIN module. while the vehicle is running at idle, the truck will shut off as if I turned the key to the off position. This is dangerous and scary. There was no warning or heads up or any issues prior to this incident.
Jan 27, 2023
The contact owns a 2012 Ram 2500. The contact stated while driving approximately 40-60 mph, on several occasions after driving over a bump in the roadway, the vehicle loss steering and braking functionality before the vehicle loss motive power. The vehicle was taken to an independent mechanic who diagnosed that the wireless ignition node module was faulty. The mechanic retrieved a fault code. The vehicle was not repaired. The dealer and the manufacturer were made aware of the failure however, no assistance was offered. The contact was relating the failure to NHTSA Campaign Number: 10V200000 (Electrical System). The failure mileage was 216,000.
Jun 08, 2021
2012 RAM 2500 WITH DEFECTIVE WIN MODULE WITH ONLY 67,000 MILES. ENGINE CAN SHUT OFF WHEN DRIVING.
Jan 04, 2021
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING IF THE KEY FOB WAS TOUCHED, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Apr 13, 2020
ON NOV 23 2019, WHILE I WAS DRIVING MY TRUCK IT SUDDENLY DIED. I PULLED OVER AND STARTED IT AGAIN. THIS HAPPENED 2 MORE TIMES THAT DAY ONCE ON THE HIGHWAY. SINCE THEN IT HAS WORKED INTERMITTENTLY WITH THE ISSUE HAPPENING WHILE IN MOTION AND ALSO WHILE STATIONARY. I DID SOME RESEARCH AND FOUND OUT THAT I'M NOT ALONE WITH THIS ISSUE. I HAVE READ SEVERAL FORUMS WITH A LOT OF OWNERS COMPLAINING ABOUT THE IGNITION MODULE, WIN. CLEARLY THIS ISN'T A COUPLE ISOLATED INCIDENTS AND NEEDS TO BE ADDRESSED BY RAM. I WOULD FIND IT HARD TO BELIEVE THAT A TOTAL LOSS OF POWER DUE TO A FAULTY WIN THAT HAS BEEN RECOGNIZED AS AN ISSUE AND MODIFIED IN NEWER VEHICLES WOULDN'T BE A SAFETY RECALL. FROM WHAT I GATHER THIS PARTICULAR WIN IS ABLE TO GET DIRTY ON THE CIRCUIT BOARD THUS CAUSING A FAILURE IN THE CONNECTION AND RAM KNEW ABOUT THE PROBLEM.
Dec 10, 2019
+ 28 more complaints for this component
POWER TRAIN
21 complaints
Recall T79 or 17V-821 or break transmission shift pin stuck in open position. This is the 2nd time this has happened and serious damage has occurred to the vehicle. Dodge won't do anything about it. Vehicle was parked, turned off, no key. I came out of building and it shifted into gear on its own and rolled backwards into a pole.
Jun 26, 2024
The contact owns a 2012 Ram 2500. The contact stated while the vehicle was parked, the vehicle rolled away. The contact was standing near the vehicle with the key fob. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 220,000.
Sep 20, 2023
MY WIFE AND I WERE GOING DOWN THE HIGHWAY AT 75 MPH WHEN THERE WAS A SUDDEN VIBRATION THEN A LOUD BANG, AND THERE WAS SOMETHING HITTING UNDERNEATH THE FLOOR. I WAS ABLE TO GET IN THE BREAKDOWN LANE. I LOOKED UNDERNEATH THE TRUCK AND THE FRONT DRIVE SHAFT WAS MISSING AND MOST OF THE TRANSFER CASE. I WENT BACK AND CLEANED ALL THE STUFF OFF THE ROAD. ALSO AFTER FURTHER EXAMINATION THERE WAS A LARGE HOLE IN THE TRANSMISSION HOUSING FROM THE FRONT DRIVE SHAFT HITTING IT AND THE BRAKE LINES AND OTHER LINES AND HOSES IN THE VICINITY WERE DESTROYED.THE INS CO. WOULD NOT COVER IT AND THE REPAIR BILL WAS IN EXCESS OF 10,000.
Sep 25, 2020
I OWN A 2012 RAM 2500 6 SPEED MANUAL TRANSMISSION WITH 130 THOUSAND MILES ON IT FIRST. I WAS DRIVING DOWN ON AN INTERSTATE IN DAN ANTONIO GOING AROUND 70 MPH WHEN I HEAR AND FEEL A BAD VIBRATION. I START TO SLOW DOWN WHEN I HEAR A LOUD BANG AND FEEL SOMETHING HIT THE FLOORBOARD. IT HIT SO HARD THE PENS I HAD NEXT TO THE SHIFTER FLEW TO THE BACKSEAT. I IMMEDIATELY LOSE MY CLUTCH (SLAVE CYLINDER WAS SMASHED) AND I LIMP IT TO THE SIDE OF THE ROAD. I MAKE IT TO THE SHOULDER PUT MY FLASHERS AND TURN THE TRUCK OFF. I GET OUT AND MY FRONT DRIVE SHAFT IS COMPLETELY GONE AND SO IS HALF OF MY TRANSFER CASE ALONG WITH THE SLAVE CYLINDER TO WORK MY CLUTCH. MY FUEL AND BRAKE LINES ARE INTACT BUT ARE PULLED DOWN BELOW THE FRAME. I INFORM MY INSURANCE IMMEDIATELY, AND THEY COME OUT TO INSPECT IT, AND SAY IT WAS MECHANICAL. SINCE I DIDN'T HAVE MECHANICAL COVERAGE ON MY FULL COVERAGE THERE IS NOTHING THEY WILL DO. I HAVE MY MECHANIC LOOK AT IT AND SAY THE VIBRATION CAUSED MY BOLTS THAT HOLD THE FRONT DRIVE SHAFT TO THE FRONT DIFFERENTIAL SHEARED OFF AND THE SHAFT GOT LODGED INTO THE GROUND CAUSING IT TO BREAK THE TRANSFER CASE IN HALF. FROM WHAT I'VE BEEN TOLD THIS IS MORE OF AN ISSUE THAN RAM WANTS TO LEAD ON. TRANSFER CASES ARE HARD TO GET AHOLD OF SAME AS THE DRIVE SHAFT. SO FAR I HAVE GOTTEN THE SLAVE CYLINDER MASTER CYLINDER REPLACED FOR 150 DOLLARS. I'VE BEEN QUOTED UPWARDS TO 2000 DOLLARS FOR A REMANUFACTURED TRANSFER CASE. SINCE THEY DON'T COME WITH THE MOTOR THAT IS ANOTHER 300 DOLLARS. THEN THE FRONT DRIVE SHAFT COST AROUND 700 TO 750 DOLLARS. TO PAY MY MECHANIC FOR THE WORK HE IS GOING TO DO IT FOR 500 DOLLARS. A TOTAL OF 3650 WITH ANOTHER 150 TO TOW IT BACK FROM THE SHOP SINCE MY INSURANCE REFUSED TO DO THAT FOR ME. A TOTAL OF 3800 DOLLARS BECAUSE THE CV JOINT WENT OUT WITHOUT ANY WARNINGS SIGNS.
Feb 13, 2019
HEARD CLUNKING NOISE WHILE SHIFTING BETWEEN REVERSE/DRIVE. TOOK TO DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING. NOW IT IS OUT OF WARRANTY AND THE NOISE IS SO LOUD I AM AFRAID TO DRIVE IT. IT ONLY HAS 65000 MILES BUT IT IS OVER ON TIME BY ONE YEAR. SOUNDS LIKE IT IS FROM THE TRANSFER CASE AREA.
Aug 23, 2018
+ 16 more complaints for this component
ENGINE
17 complaints
Exhaust Manifold on passenger side is leaking. It has a broken bolt due to manifold warping. This is causing exhaust to leak into the cab.
Dec 20, 2022
The exhaust manifold bolts on both sides of the engine warp due to two different metals being put together under heat. Steel and aluminum expand at different temperatures. This causes the bolts to break off of the exhaust manifold creating an exhaust leak into the engine bay. Yes, this can be inspected upon request. The safety of myself and the general public is at risk due to the exhaust leak into the engine bay being pulled into the cab via the heating or airconditioning system. The exhaust fumes are pulled into the cab of the truck via the heating and airconditioning system. When running, the truck has a very noticeable smell inside the cab. It has caused me headaches as well. This poses a risk to the public if the driver were to pass out from said fumes. The problem can be reproduced and is a known issue with Dodge. It is very well documented online that this problem happens to nearly all Dodge Ram trucks. It has never been recalled because Dodge says its not a "safety" concern. This is very much so a safety issue. The components have been inspected by others, and verified as broken. I will not take it to a dealership to have it inspected as they want to charge 150$/hr to diagnose something that even they recognize as a known issue. There were no warning lamps, messages or any visible indication of this problem. A loud ticking noise and a strong smell of exhaust fumes are what brought the issues to attention.
May 24, 2022
My Dodge Ram 2500, 2012 Hemi engine started making a ticking sound so got a tune up. The machinic changed the spark plugs and distributors around after I complained. Nothing he was able to do enable the truck to function properly. I spoke with the Dodge dealership, the spoken informed me that when Dodge merged with MERCEDE the problem persisted and to this date a fix was not provided. I spoke with other Dodge owner who experience the same problem. The engine was not functioning properly because of internal damage. The cost of repair would cost between $8K and $10K to replace or repair the engine. The dealership stated that NHTSA nor Dodge have provided a fix and that the problem still persist to this day.
Feb 27, 2022
Engine has been making a ticking noise on the passenger side for the past few months. The passenger side exhaust manifold warped and broke two bolts in the engine block. This caused an exhaust leak and made the truck run rich due to the leak before oxygen sensor. Fuel efficiency declined. Replaced the exhaust manifold, gasket, and bolts to repair the problem.
Feb 12, 2022
The bolts holding the exhaust manifold to the engine cylinder head, are breaking off. This has occurred in the past, on the drivers and passengers side. I had the problem repaired, by a dealer, which required the replacement of the passenger side cylinder head as well. This issue has re-occurred on the drivers side, which has been confirmed by a Ram dealer, as shown in the attached documentation. In every instance, the issue starts with a tapping noise, as the exhaust manifold pulls away from the head. Passengers in my truck have complained about the smell of exhaust fumes, which is a safety and health issue. This truck only has 85,000 miles, yet this is the 3rd incident of this issue occurring.
Jan 22, 2022
+ 12 more complaints for this component
FUEL/PROPULSION SYSTEM
9 complaints
Our 2012 RAM 2500 truck with 135k miles, had it's fuel tank fail. The dealership in Oak Ridge, TN tested the vehicle and found that the gas tank tubes were broken causing us to not be able to fill the tank. The dealership recommended "NEED TO REPLACE GAS TANK". Mopar aka Stellantis does not make the fuel tank anymore, the "replacement" fuel tank does not work (completely wrong configuration), there is not an aftermarket tank. We have a Million Mile bumper to bumper warranty with MOPAR. "Customer Care" does not care.
Nov 06, 2025
EXCESSIVE FUEL CONSUMPTION..LESS THAN 10MPG, HIGH OPERATING TEMPERATURE, POWER/PERFORMANCE WITH/ WITHOUT. MODERATE TOWING LOADS. HIGH TEMPERATURES ASSOCIATED WITH ELEVATIONS IN EXCESS OF 4OOO FEET. FREQUENT ENGINE LIGHT APPEARANCE.
Sep 20, 2017
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FILLER NECK REJECTED FUEL. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ALLOW THE PUMP TO REFUEL AND WOULD RESPOND AS IF THERE WERE A FULL TANK WHEN THE VEHICLE WAS LOW ON FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,771. THE VIN WAS NOT AVAILABLE.
Oct 29, 2015
WHEN ACCELARATING, FROM A STOP ESPECIALLY, THE THROTTLE INTERMITANTLY WILL GIVE AN ALMOST DEAD RESPONSE. IT CAN BE PRESSED ALL OF THE WAY DOWN TO WIDE OPEN AND IT SLOWELY DEVELOPES POWER AND DOES NOT REACH FULL POWER UNTILL AFTER THE 1, 2 SHIFT. IT IS DANGEROUS AND IS GOING TO CAUSE AN ACCIDENT. NO MIL LIGHT NOR TROIBLE CODES ARE PRESENT.
Aug 09, 2015
I HAVE TWO RECALLS FOR THE FUEL HEATER SHORTING OUT AND POSSIBLE FIRE. I CALL DODGE TO GET IT FIXED AND THEY TELL ME THE PARTS ARE ON BACK ORDER. IF THEY CAN'T FIX MY TRUCK I WANT ONE THAT ME AND MY FAMILY CAN DRIVE AND FEEL SAFE IN.
Jul 29, 2015
+ 4 more complaints for this component
SUSPENSION
9 complaints
When driving at highway speed, if I hit the seam between the road and a bridge and it is not smooth my truck goes into a, "Death wobble." The steering wheel and the whole truck shakes uncontrollably. I can barely keep it in the road. It will only stop when the vehicle slows below 30mph. This problem started about 48,000 miles, I only have a little over 56,000 now. I have changed the stabilizer, got new tires and an alignment. I will be taking it to a mechanic on the 17th but I really believe the manufacture should have a recall on this vehicle. It is very dangerous. I am not the only person to own one of these trucks and this happens to.
Oct 07, 2022
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRACK BAR BUSHING FELL APART AND CAUSED EXCESSIVE SHAKING WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE TO THE SIDE OF THE ROAD FOR SEVERAL MINUTES. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.
Feb 19, 2020
AT APPRX.38,000 MI,ON A FREEWAY AT 65 MPH, RAN OVER A SMALL BUMP IN THE ROAD THE TRUCK BEGAN SHAKING VIOLENTLY, AS IF IT WAS GOING TO FLY APART.TOOK FOOT OF THE GAS, HIT THE BRAKES UNTIL SLOWED TO APPROX.. 40 MPH. I'M A SMALL FEMALE IT WAS ALL I COULD DO TO GET THE VEHICLE TO THE OFF RAMP. THIS WAS NOT A NORMAL TIRE OUT OF BALANCE SITUATION.IF SO IT WOULD DO THAT CONSISTENTLY. A FEW WEEKS LATER IT OCCURRED WHILE MY HUSBAND WAS DRIVING IT.HE'S DEFINITION IS LIKE A BUCKING BRONCO. WE PURCHASED AN EXTENDED WARRANTY FROM THE DEALERSHIP LAKE NORMAN CHRYSLER DODGE. TOOK THE TRUCK IN WE THOROUGHLY EXPLAINED TO THE SERVICE WRITER HOW DANGEROUS THIS IS, IT'S A SAFETY ISSUE. HE WROTE IT UP AS A VERY BAD VIBRATION. THEIR FINDINGS WAS A STEERING STABALIZER AND REPLACED IT. MILEAGE WAS 42722. IT DOESN'T DO THIS WITH EVERY BUMP YOU HIT. THIS VEHICLE IS NOT DRIVEN OFTEN. NOW ONLY A FEW HUNDRED MILES LATER IT HAPPENED AGAIN TWICE. BOTH TIMES WHILE TRAVELING ON THE FREEWAY 60 TO 65 MPH. WHEN YOU'RE ON A FREEWAY AND A TRACTOR TRAILER TRUCK IS BEHIND YOU, IT IS LIFE THREATENING TO TAKE YOUR FOOT OFF THE GAS AND HIT THE BRAKES. THE TRUCK IS BACK AT THE DEALERSHIP HAS BEEN THERE FOR 1 1/2 WEEKS. THEY CAN'T FIND ANYTHING WRONG. WE HAVE DISCOVERED THIS IS CALLED THE DEATH WOBBLE AND DODGE HAS HAD THIS PROBLEM FOR YEARS AND HAS NEVER SOLVED THE PROBLEM.THIS HAS BEEN A MAJOR PROBLEM ON THE DODGE RAM 2500 AND JEEP WRANGLERS. NORMALLY IT OCCURS WHEN THE VEHICLE HAS 150,000 MILES ON IT OR BETTER WHEN PARTS HAVE WORN OUT, NOT AT 40,000.IF THE DEALER SAYS THAT ALL THE PARTS AND BUSHINGS ARE GOOD, IF SO, THEN THIS IS A DODGE RAM DESIGN FLAW. THERE ARE REPORTS ALL OVER THE INTERNET OF OTHER OWNERS WHO HAVE THIS SAME PROBLEM AND HOW DANGEROUS IT IS. WE PAID A LOT OF MONEY TO PURCHASE THIS VEHICLE AND NOW CAN'T EVEN DRIVE IT.
Sep 12, 2017
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE VEHICLE SHOOK UNCONTROLLABLY WHICH CAUSED THE CONTACT TO CRASH INTO A DITCH. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER THE CRASH. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/10/16*LJ THE CONSUMER WAS INFORMED THE TORSION BAR NEEDED TO BE REPLACED. UPDATED 02/18/16.*JB
Dec 22, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 80 MPH, AN ABNORMALLY LOUD NOISE WAS HEARD UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE U-JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Nov 03, 2015
+ 4 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
8 complaints
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 18, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Sep 25, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jul 07, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
May 01, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 23, 2015
+ 3 more complaints for this component
TIRES
6 complaints
I purchased a pair of Treadwright warden tires for the rear of my wife’s truck. In less than 100 miles the tread separated from the casing on one of the tires. I caught it before it completely blew out and have pictures. The replacement they sent has a blown sidewall. I mounted it and a bubble started to form that was 1/2” high and 3” around with just 20psi, operating PSI for the tire is 80PSI. I immediately stopped inflation and contacted Treadwright. They tried to convince me that it was “overlap” and safe to use. I told them it is not over lap and showed them multiple pictures of the tire from different angles to prove it has a blown belt. They still insisted it was a serviceable tire. It’s not and I have pictures. I’ve used Treadwright tires for the last 5 or so years. Over the last year and a half to 2 years I’ve received 6 defective tires. All defects were fatal defects, all being broken belts. That’s 1 out of every 4.5 tires purchased. If I’ve received that many fault tires I can be the only one. On top of that the insistence of Treadwright trying to convince people to use fatally defective tires is negligent, reckless and dangerous.
Feb 15, 2023
The contact owns a 2012 RAM 2500 equipped with Kenda Tires, Tire Line: Klever, Tire Size: LT275/70/R18, DOT Number: 02T6NAANL12228260. The contact stated while driving 60 MPH, the vehicle started bouncing. The contact stated no warning light was illuminated. The contact continued to drive back to the tire shop and was informed that the front passenger’s side tire was showing tread separation. The tire shop replaced the front passenger’s side tire. The contact stated that approximately two weeks later, he experienced the same failure with the front driver’s side tire. The contact took the vehicle back to the tire shop and had the front driver’s side tire replaced with the spear tire. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that he had left a voicemail with the manufacturer but had not yet received a callback. The failure mileage was approximately 151,000.
Oct 25, 2022
WHILE DRIVING MY TRUCK ON THE INTERSTATE AND PULLING A TRAVEL TRAILER, THE DRIVER'S SIDE FRONT TIRE HAD A BLOWOUT WITHOUT WARNING. MY TRUCK AND TRAILER MOMENTARILY SWERVED BUT I WAS ABLE TO REGAIN CONTROL AND PULL OVER TO THE RIGHT SHOULDER. I HEARD THE REMAINING TIRE TREAD STRIKE THE WHEEL WELL REPEATEDLY BEFORE I COULD STOP THE TRUCK. THE BLOWOUT CAUSED EXTENSIVE DAMAGE TO THE FENDER, WHEEL WELL LINER, BATTERY, HEADLIGHT BRACKET, BUMPER AND WIRING HARNESS. ASIDE FROM THE BODY DAMAGE, NUMEROUS WIRES WERE TORN AND RENDERED THE TRUCK INOPERABLE. DUE TO THE AMOUNT OF DAMAGE, MY INSURANCE CARRIER DEEMED THE VEHICLE A TOTAL LOSS. I'M SHOCKED AND DISMAYED THAT THE TIRE FAILED. THE TIRES HAD A 60,000-MILE WARRANTY ON THEM, BUT HAD BEEN IN SERVICE FOR LESS THAN 22,000 MILES. I CHECKED THE TIRE PRESSURE BEFORE STARTING THE TRIP. MY TPMS DID NOT INDICATE A LOSS OF PRESSURE DURING MY TRAVELS. THE ROAD WAS FLAT AND IN GOOD CONDITION. I DID NOT STRIKE ANY OBJECTS ON THE ROAD. BECAUSE I WAS PULLING A TRAILER, MY SPEED WAS APPROXIMATELY 50-55 MPH. UPON FURTHER INSPECTION AFTER THE BLOWOUT, I NOTICED A LARGE HOLE IN THE TIRE CASING. I PRESUME THAT THE TIRE DETERIORATED FROM THE INSIDE OUT, AND ULTIMATELY RESULTED IN FAILURE. I'M LUCKY THAT TRAFFIC WAS LIGHT AND THAT I WAS NOT NEAR THE EDGE OF A CLIFF OR MOUNTAIN ROAD. ALTHOUGH I LOST MY TRUCK, THIS BLOWOUT COULD HAVE HAD MUCH MORE SERIOUS AND DIRE CONSEQUENCES FOR MYSELF AND OTHERS.
Aug 13, 2020
TL* THE CONTACT OWNS A 2012 RAM 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: 35X12.50R20M/T (NA). WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WHEELS STARTED TO SHAKE. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED SEVERE BELT SEPARATION ON THE FRONT DRIVER AND PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN TO A TIRE DEALER WHERE THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.
Jun 23, 2016
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 EQUIPPED WITH FEDERAL COURAGIA A/T TIRES, SIZE: /12.5 /R20 (NA). THE CONTACT STATED THAT THE BELTS SEPARATED FROM UNDERNEATH THE THREAD ON THE FRONT DRIVER SIDE AND REAR PASSENGER TIRES, MAKING THE TIRES UNSAFE. THE TIRES WERE TAKEN TO THE DEALER WHO STATED THAT THE TIRES WERE NOT COVERED FOR ROAD HAZARD. THE CONTACT REPLACED THE DRIVER SIDE TIRE. THE REAR PASSENGER TIRE WAS NOT REPLACED DUE TO THE FAILURE OCCURRING AFTER THE THE DRIVER SIDE TIRE WAS REPLACED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 10,000. THE DOT NUMBER WAS NOT AVAILABLE.
Sep 25, 2015
+ 1 more complaint for this component
UNKNOWN OR OTHER
6 complaints
WIN IGNITION MODULAR SUDDENLY WENT BAD. CAN GO OUT WHEN DRIVING. DOES NOT ALLOW KEY TO BE REMOVED. CAN DRAIN BATTERIES (FOUND THIS OUT AFTER REPLACING BOTH BATTERIES). FORTUNATELY, VEHICLE WAS STATIONARY, BUT LEFT ME STRANDED.
Jun 21, 2018
MY WIFE WAS GETTING INTO THE TRUCK AND STEPPED ON THE STEP BOARD AND THE BOARD FELL OFF THE TRUCK. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM,BUT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE I WAS OUT O WARRANTY. LUCKILY ME DID NOT GET HURT. TWICE A WEEK I PICKUP AN ELDERLY LADY THAT USES A WALKER, IF SHE HAD STEP ON IT SHE WOULD HAVE GOTTEN HURT BADLY
Jun 14, 2018
THE DRIVER SIDE DOOR LOCKED AND I WAS UNABLE TO UNLOCK THE DOOR IN ANYWAY WHICH CAUSED ME TO ENTER AND EXIT THE VEHICLE THROUGH THE PASSENGER SIDE . THE TRUCK WAS PARKED WHEN THE DOOR WAS LOCKED AND THEN WAS UNABLE TO UNLOCK IT . YES IT WAS A MAJOR INCONVENIENCE BUT ALSO A LIFE SAFETY ISSUE IF I WOULD HAVE HAPPENED TO BEEN IN AN ACCIDENT OR IF THE TRUCK WOULD HAVE HAD A CATASTROPHIC FAILURE I WAS UNABLE TO EXIT THE VEHICLE IN A TIMELY AND SAFELY MANNER . MY MAJOR CONCERN WAS BLANTANTLY OVER LOOKED BY DODGE AND I WAS TOLD IT AN INCONVENIENCE AND HAD NOTHING TO DO WITH LIFE SAFETY.
Apr 10, 2018
UPON PLACING MY SEATBELT ON I LOOKED AT THE SILVER PART THAT IS THE OUTER PORTIONS OF THE CONTROLS , RIGHT NEXT TO THE 4W DR BUTTON AND THERE WAS A CIRCULAR ACTUAL MELTED AREA, WHEN TOUCHED WAS ROUGH/BURNT, COULD SEE THE BLACK PLASTIC UNDERNEATH . NO OTHER AREAS NOTED. . TOOK TO DODGE, AND THEY STATE, AFTER HAVING THE TRUCK 4 DAYS , THEY STATEMENT AS TO CAUSE IS, " THAT IT IS A DIRECT SUN BURNED PORTION ZEROED IN THRU THE BACK WINDOW THAT HEATED IT UP, MELTED THE CIRCULAR AREA AND IS NOT UNDER WARRENTY. WE HAVE A MEGA CAB, ALL TINTED, WAS IN OUR DRIVEWAY WHICH IS COVERED W/TALL FIR TREES. WE HAVE LIVED HERE FOR 24 YRS. WE ARE AFRAID IT WILL CAUSE A FIRE AS DODGE WOULD NOT LOOK FOR THE CAUSE. THE ENGINE LIGHT CAME ON & WE WHERE TAKING IT IN FOR ANOTHER AIR FLOW DETECTOR AS THIS HAS BEEN THE 3RD ONE REPLACED, R/T SMOG GAGETS. WE R BOTH RETIRED AND DO NOT TAKE ANY TRIPS, D/T MY AND MY HUSBANDS CONDITIONS
Aug 16, 2017
LEAKING EXHAUST AT THE HEAD. SEEMS TO BE A VERY COMMON PROBLEM AND NUMBERS OF COMPLAINTS ON THE INTERNET INDICATE A RECALL MAY BE NECESSARY DUE TO DANGER OF ASPHYXIATION.
Jul 26, 2016
+ 1 more complaint for this component
STEERING,SUSPENSION
6 complaints
I HAVE A 2012 RAM 2500 WITH 20,000 MILES. WHENEVER YOU GO OVER A BUMP OR RAILROAD TRACK THE TRUCK STARTS TO WOBBLE UNCONTROLLABLY THAT YOU NEED TO COME TO A COMPLETE STOP. ON ONE OCCASION I WAS ON THE NEW YORK THRUWAY TRAVELING AT 70 AND HIT A BUMP AND COULDN'T EVEN SEE STRAIGHT IT WAS WOBBLING SO BAD. HAVE BROUGHT TO DEALER WHEN IT FIRST HAPPENED LAST YEAR AND WAS TOLD IT WAS A BAD STEERING DAMPENER WAS REPLACED AND PROBLEM STILL EXISTS. MY WIFE WILL NOT USE THE TRUCK BECAUSE IS TERRIFIED OF THE ISSUE. I HAVE OWNED MANY RAM TRUCKS AND HAVE NEVER HAD THIS PROBLEM. AN INEXPERIENCED DRIVER COULD RESULT INTO A SERIOUS ACCIDENT.
Nov 17, 2015
MY VEHICLE IS PART OF THE RAM TRUCK REPURCHASE UNDER RECALL N49. FCA US SENT ME AN OFFER FOR MY TRUCK THAT I RECEIVED OCTOBER 26. I FILLED OUT THE PAPERWORK AND E-MAILED IT TO THE LISTED ADDRESS. I CALLED THE NEXT DAY, OCTOBER 27 AND FCA US VERIFIED THEY HAD RECIEVED MY DOCUMENTATION. THEY SAID A CHECK FOR THE REPURCHASE HAD BEEN REQUESTED. I WAS INFORMED THIS WOULD ONLY TAKE 2-3 DAYS TO ISSUE A CHECK. I CALLED BACK ON NOVEMBER 17 BECAUSE I HAVE NOT HEARD FROM FCA US FOR THREE WEEKS. AT THIS POINT FCA US CLAIMED THEY WERE WAITING ON MY DOCUMENTS. I TOLD THEM THEY HAD ALREADY VERIFIED RECEIPT OF SAID DOCUMENTATION ON OCTOBER 27. THE REPRESENTATIVE SAID " LET ME LOOK" AND AFTER LOOKING VERIFIED FCA US DID HAVE THE DOCUMENTATION AND STATED THEY WOULD REQUEST A CHECK FOR THE REPURCHASE. I ASKED HOW LONG UNTIL I COULD EXPECT TO HERE FROM THEM AND I WAS INFORMED THAT THEY ARE NOT GIVING TIMES. I QUESTIONED THE FACT THAT THEY TOLD ME 2-3 DAYS 3 WEEKS AGO AND WAS TOLD "THAT'S NOT TRUE, WE ARE NOT GIVING TIMES". IS FCA US GOING TO BE HELD ACCOUNTABLE? IT DOESN'T SEEM LIKE THEY HAVE ANY INTENT IN PAYING ME OR MY FAMILY FOR OUR UNSAFE VEHICLE. THIS RAM 2500 IS MY PRIMARY VEHICLE AND I CANNOT REPLACE IT UNTIL FCA US PAYS US WHAT IS OWED AND THIS BEING OUR PRIMARY VEHICLE WE HAVE NO CHOICE BUT CONTINUE TO DRIVE THIS UNSAFE VEHICLE WITH FAULTY STEERING THAT COULD BREAK AND CAUSE US TO CRASH.
Nov 17, 2015
THIS IS IN REF TO SAFETY RECALL N49 / NHTSA 13V-529. I RECEIVED A RECALL FORM DODGE AND TOOK MY TRUCK INTO MILLER'S DODGE IN MARTINSBURG WV. THE SERVICE DEPT. LOOKED AND SAID YOUR LEFT TIE ROD BALL STUD NEEDED TO BE REPLACED. I HAVE CALLED TO CHECK ON THE PART STATUS 3 TIMES. IT HAS BEEN 5 MONTHS AND EVERYTIME I PUT MY FAMILY IN THE TRUCK THEY ARE AT RISK. I AM TOLD THAT THE PART IS ON BACK ORDER. I RECEIVED ANOTHER RECALL NOTICE FROM DODGE WHICH PROMPTED ME TO LOG THIS. *TR
Jun 29, 2014
TRIED CALLING IN FOR THE LEFT FRONT TIE ROD RECALL TO AUTO NATION DODGE AND THEY TOLD ME THAT THEY HAVE RECALLED THE PARTS TO FIX. CALLED THE CHRYSLER HELP LINE AND THEY WERE NOT HELPFUL AT ALL. THE LADY I TALKED TO COULD NOT TELL ME WHEN CHRYSLER IS SUPPOSED TO HAVE THE PART TO FIX THE RECALL. WHY IS CHRYSLER SENDING OUT NOTIFICATIONS AND TELLING PEOPLE TO CALL THERE LOCAL DEALERS TO FIX THE RECALL WHEN THEY DO NOT HAVE THE PARTS TO FIX AND WHY IS IT TAKING SO LONG? *TR
Apr 02, 2014
REGARDING RECALL NOTICE EFFECTIVE JAN 6 2014 N49/NHTSA 13V-529 CONTACTED DEALER NUMEROUS TIMES THEY SAY NO PARTS AVAILABLE FROM MANUFACTURER MEANWHILE I CONTINUE TO DRIVE VEHICLE WITH THIS DEFECT PRESENT I FEEL LIKE THE DEALERSHIP AND THE MANUFACTURE ARE NOT TAKING THIS PROBLEM SERIOUSLY! *TR
Mar 24, 2014
+ 1 more complaint for this component
SERVICE BRAKES
5 complaints
PLEASE LOOK INTO ABS MODULE AND HCU FAILURES REQUIRING REPLACEMENT. I SPOKE WITH DODGE AND THEY STATED IT IS A KNOW PROBLEM AND REQUIRES REPLACEMENT OF PARTS. THE ANTI LOCK BRAKING SYSTEM AND HYDRAULIC CONTROL UNIT HAVE BEEN FAILING ON RAM 2500 AND 3500 SINCE 2006. MY TRUCK IS A 2012 WITH JUST 35972, (NOT A DAILY DRIVEN TRUCK SO YES LOW MILES) MILES ON IT AND IS FAILING. THIS FAILURE CAUSES THE CRUISE CONTROL TO STOP FUNCTIONING. PLEASE LOOK INTO RAM FORUMS AND READ ALL THE COMPLAINTS AND LOOK AT THE VARIATIONS IN YEARS, IF THIS IS A KNOW PROBLEM THAT CAN CAUSE THE ABS TO FAIL HOW ARE THEY NOT REPAIRING THIS. THIS TRUCKNIS STILL ON THE FACTORY INSTALLED BRAKES
Dec 02, 2020
FACTORY INSTALLED TRAILER BREAKS DO NOT WORK, I TOW A 10,000# TRAILER THAT I CANT TOW WITHOUT TRAILER BREAKS. CALLED DODGE @1-866-726-4636, THAY KNOW OF THE PROBLEM BUT CANT FIX IT. THIS WILL EVENTULY LEAD TO AN ACCIDENT.I WAS ON THE C.A. 101 NORTH AND HAD NO TRAILER BREAKS THIS IS DANGEROUS
Jan 31, 2019
THE BREAK TRANSMISSION SHIFT INTERLOCK LOCKING PIN ON VEHICLE MAY BECOME STUCK IN THE OPEN POSITION ALLOWING THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION - DEALERSHIP WON'T HAVE THE PARTS AVAILABLE TO FIX THE RECALL UNTIL "PROBABLY AROUND SUMMER TIME," ACCORDING TO THE SERVICE DEPARTMENT.
Mar 01, 2018
THE WATER PUMP WENT OUT CAUSING THE FAN BELT TO COME OFF. EVIDENTLY THE FAN BELT SYSTEM IS DIRECTLY CONNECTED TO THE BRAKE SYSTEM. HAD WE BEEN GOING A HIGH RATE OF SPEED WE WOULD HAVE BEEN IN SERIOUS TROUBLE AS WE HAD NO BRAKES. THIS IS AN INCREDIBLE FLAW IN THE DESIGN OF THIS TRUCK. FORTUNATELY WE WERE GOING SLOW WHEN THE VEHICLE MALFUNCTIONED AND WE WERE ABLE TO COAST TO A STOP. HOPEFULLY NO ONE ELSE HAS THE FAN BELT COME OFF. NOT ONLY THAT, I REALLY DON'T THINK A DIESEL TRUCK WITH ONLY 46000 MILES SHOULD BE THROWING A WATER PUMP. MAYBE THERE SHOULD BE MORE STUDIES DONE ON THE VEHICLES AS TO THE AMOUNT OF DANGEROUS DESIGNS IT ACTUALLY HAS.
Aug 03, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE TARDER BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THERE WAS A WARNING BELL THAT SOUNDED THROUGHOUT THE VEHICLE FOR 15 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS CONTACTED AND REPLACED THE TARDER BRAKE CONTROLLER. THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS SCHEDULED FOR ANOTHER APPOINTMENT. THE FAILURE MILEAGE WAS 19,000.
Jun 02, 2014
AIR BAGS
5 complaints
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. A DETERMINATION WAS NOT MADE AS TO WHETHER THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A FRACTURED VERTEBRAE, MODERATE BRUISING, AND SEVERE SWELLING. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. *DT *TR *TT CONSUMER STATED AIR BAG DEPLOYED. UPDATED 12/03/18*JB
Sep 24, 2018
THE AIR BAG COVER IS COMING APART FROM THE 1'OCLOCK POSITION TO THE 8 O'CLOCK POISTION. I'VE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY WANT $700 TO REPALCE THE AIRBAG WHICH IS ATTACHED TO THE COVER. WHY SHOULD I HAVE TO PAY FOR A SAFETY ITEM THAT SHOULD STILL BE COVERED.
Jun 28, 2017
AIR BAG WARNING LIGHT CAME ON WHILE DRIVING THE VEHICLE. NO ACCIDENTS OR ANY UNUSUAL CONDITIONS. IT JUST CAME ON WHILE DRIVING ON A LOCAL CITY STREET.
Sep 28, 2016
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE DRIVERS SIDE DOOR AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,800. UPDATED 05/17/16*LJ *JS
Feb 02, 2016
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 15, 2015
EXTERIOR LIGHTING
5 complaints
MY PASSENGER HEADLIGHT WORKS INTERMITTENTLY. THE BULB IS GOOD. THE WIRING HARNESS INSIDE OF THE HOUSING HAS BEEN CHANGED AND DID NOT SOLVE THE ISSUE. IT WILL WORK FOR A MONTH OR SO THEN NOT WORK.
Sep 20, 2017
THE AUTOMATIC HEADLIGHTS SHUT OFF IN THE DARK FOR NO REASON. I WAS DRIVING ON A BACK ROAD WITH NO STREET LIGHTS. I WAS COMING INTO A TURN AND ALL OF A SUDDEN THE HEADLIGHTS SHUT OFF. IT WAS PITCH BLACK AND THE HEADLIGHT SWITCH WAS IN THE AUTO FEATURE. I QUICKLY REACHED AND TURN THEM ON MANUALLY. THIS WAS VERY DANGEROUS. IF I WASN'T ON A ROAD I NORMALLY TRAVEL I WOULD HAVE WRECKED. *TR
Oct 31, 2016
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT DUSK AT APPROXIMATELY 70 MPH, THE HEADLIGHTS ACTIVATED AND THEN INDEPENDENTLY DISENGAGED. THE HEADLIGHTS WERE MANUALLY ENGAGED IN ORDER TO CONTINUE DRIVING. ON A SEPARATE OCCASION, THE TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE THREE BRAKE STOP LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE TWICE DEALER, WHO INFORMED THERE WAS AN ELECTRICAL SHORTAGE WITHIN THE FUSE BOX AND THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
May 18, 2015
THE HEADLIGHTS ARE NOT ADEQUATE TO SEE SAFELY AT NIGHT. THE LIGHTS DO NOT SHINE FORWARD OF THE VEHICLE ENOUGH TO BE ABLE TO SEE WHAT IS AHEAD AT NIGHT, SUCH AS CURVES IN THE ROAD. ALSO, THE LIGHTS DO NOT PROJECT TO THE SIDE OF THE VEHICLE ENOUGH TO SEE WHEN MAKING A HARD TURN TO THE RIGHT OR LEFT. THEY DO NOT PROVIDE ANY LIGHT AT ALL WHEN TURNING. I SOMETIMES HAVE TO ROLL DOWN THE WINDOW AND STICK MY HEAD OUT TO SCAN FOR OBSTACLES AS BEST AS I CAN ON DIMLY LIT ROADWAYS. I CAN USE MY HIGH BEAM LIGHTS IN TRAFFIC AND NEVER GET FLASHED BY OTHER DRIVERS DUE TO MY LIGHTS BLINDING THEM. *TR
Dec 09, 2013
THE HEADLIGHTS ON THIS MODEL DODGE RAM (2500 SLT MEGA CAB) DO NOT PROVIDE ADEQUATE ILLUMINATION AT NIGHT. MY HEADLIGHTS ARE ADJUSTED PROPERLY FOR ALIGNMENT BY THE DEALER BUT THE BULBS JUST DO NOT PROVIDE ENOUGH LIGHT AHEAD OR TO THE SIDE OF THIS VEHICLE. THE DEALER CAN ONLY "CHECK THE CONNECTORS FOR PROPER INSTALLATION" UNDER WARRANTY. I HAVE NOT BEEN ABLE TO GET A RESPONSE FROM CHRYSLER. *TR
Nov 21, 2013
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
4 complaints
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN
Apr 22, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 11/23/2015*JS
Apr 07, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15
Mar 17, 2015
CHRYSLER HAS HAD NHTSA CAMPAIGN NUMBER: 14V635000 COMPONENT(S): ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL IN EFFECT SINCE OCTOBER 2014. MY TRUCK HAS THIS RECALL PROBLEM. I CONTINUALLY HAVE ENGINE CODE P2609 ACTIVE. I HAVE CONTACTED CHRYSLER ABOUT THIS AND ALL THEY WILL SAY IS THAT THE REPAIR PARTS ARE NOT AVAILABLE. MY TRUCK IS STILL UNDER WARRANTY BUT CHRYSLER WILL NOT REPAIR THE TRUCK. ALONG WITH THE "CHECK ENGINE LIGHT", I HAVE A DIESEL FUEL SMELL ENTERING THE PASSENGER COMPARTMENT AT VARIOUS TIMES. CHRYSLER WILL GIVE ME NO DATE AS TO WHEN THEY WILL REPAIR THIS PROBLEM. THE LOCAL DEALERS SAY THEY CAN DO NOTHING UNTIL CHRYSLER GET THE REPAIR PARTS NEEDED. IT SEEMS LOGICAL THAT IF CHRYSLER HAS ISSUED A WARRANTY ON A VEHICLE THEN THEY SHOULD BE ABLE TO REPAIR THE VEHICLE. *TR
Mar 03, 2015
ELECTRICAL SYSTEM,ENGINE
2 complaints
WHILE IN DRIVE, WENT OVER SPEED BUMP AND VEHICLE TURNED OFF. INTERMITTENT IGNITION PROBLEMS HAVE GOTTEN WORSE TO WHERE NOW VEHICLE NOW TURNS OFF / QUITS.
Mar 07, 2021
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB
Jun 08, 2018
POWER TRAIN,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL SOUND AND TRANSMISSION FLUID ON THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RYAN CHRYSLER DODGE JEEP, 1212 2ND ST W, WILLISTON, ND 58801), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED IN THE MODEL YEAR FOR THE RECALL. THE FAILURE MILEAGE WAS 75,000.
Feb 13, 2018
WHILE DRIVING ON THE HIGHWAY TRAFFIC AHEAD WAS COMING TO A STOP BECAUSE OF A TRUCK MAKING A LEFT HAND TURN I APPLIED THE BRAKES AND THE ENGINE CONTINUED TO STAY AT THE SAME SPEED.I AVOIDED AN ACCIDENT BY SHIFTING INTO NEUTRAL AND NOTICED THAT THE ENGINE WAS RUNNING AT 1,800 RPM.I THEN PUT THE TRUCK INTO DRIVE WITH THE BRAKES APPLIED AND IT STARTED TO DOWNSHIFT THE TRANSMISSION VERY HARD. THIS OCCURRED SEVERAL OTHER TIMES AS I DROVE HOME. I TOOK THE TRUCK TO THE DEALER THE NEXT MORNING AND HAD IT SERVICED FOR A RECALL AND THE PROBLEM OF A STUCK THROTTLE WHICH I THOUGHT TO BE THE PROBLEM.I WAS CALLED BACK TO PICK UP THE TRUCK ON 1/10/2014 AND IMMEDIATELY HAD THE SAME PROBLEM LATER THAT DAY. I TOOK THE TRICK BACK TO THE DEALER ON 1/13/2014 AND HAVE YET TO RECEIVE AN ANSWER TO THE PROBLEM ONLY THAT THEY CAN NOT FIND A PROBLEM WITH IT. THIS CONCERNS ME VERY MUCH AS THIS CONDITION COULD AND WILL IN THE FUTURE CAUSE AN ACCIDENT,INJURY OR DEATH SHOULD IT OCCUR AGAIN. *TR
Jan 15, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
BACK IN SEPTEMBER 2017 I WAS AT WORK AT OFFUTT AIR FORCE BASE WHEN I RECEIVED SEVERAL MESSAGES FROM THE PAPILLION FIRE DEPARTMENT, THE LA VISTA POLICE DEPARTMENT, AND MY APARTMENT STAFF HAD BEEN DESPERATELY TRYING TO GET AHOLD OF ME TO LET ME KNOW THAT MY RAM 2500, WHICH I HAD NOT DRIVEN IN OVER 10 DAYS, HAD CAUGHT FIRE UNDER THE HOOD IN ITS PARKING SPOT NEAR MY APARTMENT BUILDING. MY FIRST THOUGHT AFTER BEING COMPLETELY BLOWN AWAY BY THE FACT THAT A LIGHTLY USED TRUCK THAT HADN'T EVEN BEEN DRIVEN COULD SPONTANEOUSLY CATCH ITSELF ON FIRE WAS THAT THANK GOODNESS THE TRUCK WAS PARKED OUTSIDE AND NOT IN MY GARAGE. WHEN I GOT TO MY TRUCK I SAW THAT THE FUSE BOX WAS MELTED AS WELL AS ALL THE WIRES LEADING TO AND FROM THE FUSE BOX. I HAD THE TRUCK TOWED TO A LOCAL RAM DEALERSHIP AND I CONTACTED RAM AND CHRYSLER SPECIAL INVESTIGATIONS WHO REFUSED TO PROVIDE ME WITH ANY DETAILS OTHER THAN THE VEHICLE WAS NO LONGER UNDER WARRANTY.
Jan 27, 2018
WHEN OPERATING THE VEHICLE IT WILL UNEXPECTEDLY TURN OFF, WHEELS LOCK UP, STEERING LOCKS UP, ENGINE STOPS COMPLETELY NO MATTER WHAT I AM DOING. AS OF LATE THIS HAS BEEN HAPPENING MORE FREQUENTLY. AFTER RESEARCH WAS DONE, IT'S THE IGNITION SWITCH PROBLEM THAT WILL CAUSE DEATH OR SERIOUS INJURY. THIS TRUCK HAS DONE THIS ON THE INTERSTATE, HWY, AND CITY STREETS WHILE DRIVING AT VARIOUS TIMES. THIS IS OUR ONLY VEHICLE AND IS USED TO DRIVE MY 4 CHILDREN AROUND, AGES 17 TO 1YR OLD.
Nov 18, 2016
AIR BAGS,SEAT BELTS,SERVICE BRAKES
2 complaints
DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN THE VEHICLES IN FRONT OF THE TRUCK SLAMMED ON BRAKES. I WAS ROUGHLY 30 FT BEHIND THE VEHICLE IN FRONT OF ME. I SLAMMED ON MY BRAKES AND THE PEDAL FELT SPONGY BEFORE GOING TO THE FLOOR. THE TIRES DID NOT LOCK UP, AND THE TRUCK SLOWED 20MPH IN ABOUT 30 FT. THE TRUCK MADE IMPACT WITH A CHEVROLET TAHOE AT 50 MPH. THE AIRBAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO LOCK, THROWING MY KNEES INTO THE DASH. THE CHEVROLET TAHOE WAS TOTALED. THE CURRENT ESTIMATE TO REPAIR THE RAM IS $5,448. THE BUMPER, DRIVER FENDER, GRILLE, AND HOOD WERE DAMAGED. UPON REMOVING THOSE ITEMS THE SHOP FOUND ALMOST EVERY BRACKET IN THE FRONT END HAD BEEN BROKEN AND THE FRAME HORNS BENT UPWARDS FROM THE COLLISION. THE IMPACT WAS HARD ENOUGH TO BREAK A RATCHET STRAP IN THE BED OF THE TRUCK, SENDING A LADDER THAT I WAS CARRYING INTO THE CAB CORNER, LEAVING A SOFTBALL SIZED DENT. WE WERE ABLE TO DRIVE AWAY FROM THE INCIDENT AND THE BRAKES WERE FUNCTIONAL ON THE TRIP TO THE BODY SHOP, HOWEVER ANY ATTEMPT TO DEPRESS THE PEDAL RAPIDLY WOULD RESULT IN A SPONGY PEDAL. MILEAGE AT THE TIME OF THE INCIDENT WAS 81,110. RAM WAS CONTACTED AND AFTER A WEEK OF BACK AND FORTH RAM AGREED TO SEND SOMEONE TO INSPECT THE VEHICLE TO DETERMINE IF THERE IS A FAULT IN THE TRUCK.
Nov 20, 2017
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE SEAT BELT FAILED TO SECURE THE DRIVER. THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND A COLLISION CENTER WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,994. ..UPDATED 12/11/17 *BF *CN
Jul 15, 2016
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). TWO DEALERS STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN
Apr 28, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN
Mar 30, 2015
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.
Jul 14, 2023
STEERING,WHEELS
1 complaint
DRIVING DOWN THE ROAD THE TRUCK SHAKES SO BAD YOU HAVE TO GET STOPPED BEFORE IT GOES AWAY. ALMOST FELT LIKE I WAS GOING TO FLIP THE TRUCK
Mar 25, 2021
STEERING,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD. *TR
Jun 17, 2020
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE REAR AXLES SEIZED AND THE REAR TIRES SLID WHILE OPERATING THE VEHICLE. THE VEHICLE SLID OFF THE ROAD DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT THE VEHICLE NEEDED A FILL PLUG AND NEW GEAR OIL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT DID NOT HAVE THE PROPER FILL COVER FOR THE FILL PLUG. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.
Apr 02, 2019
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIRBAG LIGHT ON; AIRBAG INOP. RECALL THAT HAVE BEEN IDENTIFIED TO BE EFFECT THE 2013 MODELS ALSO EFFECT THE 2012 MODELS.
Mar 02, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
R03 (REPLACES L25) WIRELESS IGNITION NODE (WIN) MODULE WIN MODULE FAILURE. WHEN DRIVING THE VEHICLE IN MOTION, THE ENGINE AND POWER SHUTS OFF TO THE VEHICLE, CAUSING LOSS OF POWER STEERING AND BRAKING POWER. THIS HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. THIS HAS BEEN RECALLED DUE TO THE SAME SITUATION ON MULTIPLE OTHER DODGE/CHRYSLER VEHICLES THAT HAVE THE SAME WIN MODULE PART/PART# AS MY 2012 RAM. 'THE WIRELESS IGNITION NODE (WIN) MODULE ON THESE VEHICLES MAY HAVE UNINTENTIONAL MOVEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEY, OR FOBIK, FROM THE 'ON' TO THE 'ACCESSORY' POSITION WHILE DRIVING. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH.' HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCMN-16V240-9929.PDF
Jan 28, 2019
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
TRUCK WILL SHUT OFF WHILE DRIVING. SOMETIMES WILL START BACK UP A SECOND LATER, SOMETIMES NEED TO BRING IT TO A FULL STOP, TO RESTART THE TRUCK. IT WILL DO IT AT RANDOM NO MATTER WEATHER TYPE OF DRIVING, IT WILL JUST DO IT.
Sep 25, 2018
ENGINE AND ENGINE COOLING
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXHAUST MANIFOLD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Sep 07, 2018
FUEL SYSTEM, DIESEL,POWER TRAIN,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFTER FAILED TO SHIFT INTO PARK. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK 73072, 405-321-7021), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS) ,AND 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
Aug 13, 2018
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OH, (419) 893-0241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
May 31, 2018
STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE LIFTERS DETACHED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR, THE SPARK PLUGS, AND COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Nov 22, 2017
STEERING,SERVICE BRAKES
1 complaint
SPEED ABOUT 20 MPH WITH NO THROTTLE, POWER STEERING AND BRAKES STOPPED WORKING. A FEW SECONDS LATER THE STEERING AND BRAKES WORKED AGAIN. IF THE STEERING AND BRAKES DID NOT START WORKING AGAIN THIS COULD HAVE CAUSED THE VEHICLE TO CRASH INTO ANOTHER MOTORIST.THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.
Nov 15, 2017
WHEELS
1 complaint
TL* THE CONTACT OWNS A 2012 RAM 2500. UPON INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THAT THE INNER RINGS ON THREE OF THE FOUR ALUMINUM WHEEL RIMS WERE CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400,000.
Sep 26, 2017
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
HAVE A SHAKE IN THE TRUCK! HAVE TAKEN IT IN MANY TIME TO BE FIXED! FOR FOUR YEARS HAVE HEARD IT NORMAL TO YOU WILL HAVE TO LIVE WITH IT. FINALLY AFTER 6 OR 7 DEALER ONE DECIDED IT WOULD OPEN IT UP. THE HOOKED IT UP TO THIS MACHINE THAT WOULD TELL THEM WERE IT'S COMING FROM. THEY TELL ME THE ONLY THING THEY CAN FIND IS A TRANS MOUNT. SO AFTER THAT THEY OPEN THE REAR END THEY HAD TO REBUILD IT. THEN THEY HAD TO PUT ALL NEW FROM REAR END UP TO THE ENGINE WHILE POWER TRAIN. IT STILL HAD A SHAKE! THEN THEY GOT AN OK TO OPEN THE ENGINE FROM CHRYSLER. SO THEY ADJUSTED THE VALUE LASH. O ALMOST FORGOT THE DEALER HAD MY TRUCK 7 MONTHS TO FIX THE PROBLEM. SO WHEN I PICKED IT UP FROM SZOTT M-59 ON THURSDAY AT AROUND 7 PM AND BUY SATURDAY MORNING TRUCK IS ON FIRE IN DRIVE WAY AT ABOUT 9 AM. I DROVE IT ON FRIDAY ,I PARKED IT BY 4 PM . SO IT WAS OFF FOR ABOUT 17 HOURS OR SO. HAVE NO IDEA WHY THERE WAS A FIRE. REALLY WOULD LIKE TO NO WHAT HAPPEN. HEARING THAT THERE IS A PROBLEM WITH ALTERNATOR. BUT WITH THE DEALER TAKING OF THE TOP OF THE MOTOR OFF TO READJUST THE VALVE LASH.I THINK THEY HAD TO TAKE OF THE WIRE HARNESS AND BATTERY CABLES TO WORK IN IT. WOULD LOVE TO FIND OUT WHAT WENT WRONG!!!!!!!!!! THE TRUCK WAS IN DRIVEWAY FACING SOUTH WIND WAS COMING FROM THE SOUTH. TEMP OUT SIDE WARM. TRUCK WAS SHUT OFF AROUND 4PM FRI. FIRE LOOKED LIKE IT STARTED ON DRIVER SIDE. LOOKED LIKE BATTERY AREA IS WERE THE FIRE STARTED DRIVER SIDE. I HAVE TO MUCH PAPER WORK TO SEND!!!!
Jul 24, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
BEGAN HAVING ELECTRICAL PROBLEMS. THE MOST SERIOUS, WHILE DRIVING AFTER DARK, THE HEADLIGHTS WENT OUT. AIRBAG LIGHT INDICATOR GOES ON INTERMITTENTLY. RADIO GOES DEAD. REPLACED HEADLIGHT BULBS AND HAD TIPM FLASHED BUT OCCURRED AGAIN. *TR
Dec 26, 2016
VISIBILITY/WIPER
1 complaint
THE SPRAY NOZZLES ON ALL DODGES ARE BREAKING WAY BEFORE THEY SHOULD. THE HARD PLASTIC NOZZLE BREAKS WHERE IT IS ATTACHED TO THE FLUID TUBE. THIS MAKES IT SO THE NOZZLE DOES NOT SPRAY THE WINDSHIELD TO CLEAN IT WITH THE WIPERS. MY TRUCK IS ONLY 5 YEARS OLD AND BOTH NOZZLES HAVE BEEN REPLACED. THERE ARE MANY OTHER DODGE OWNERS WITH THIS PROBLEM, MANY VIDEOS TO SEE ON YOUTUBE.
Dec 01, 2016
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
FRONT END VIBRATION LOOSE STEERING. OVER 60MPH VERY BAD VIBRATING ALMOST FEELS AS IF THE TRUCK WAS BEING PUSHED ONE WAY AND GOING THE OTHER. BRAKING ALSO CAUSES THE STEERING TO WOOBLE OR PULL DEPENDING ON THE SPEED, WHEN HITTING BUMPS IN THE ROAD WAY IS THE WORST I NEVER KNOW WHERE I MAY END UP. ALL HIGHWAY AND TURNING INTO COMPANIES I USE IT AS A SALES VEHICAL
Sep 19, 2016
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
THE TRANSFER CASE OF THE TRUCK BROKE SUDDENLY AND SINCE I WAS DRIVING AT 75 MILES, THE ROTATION OF THE METAL PARTS KEEP GOING AND BROKE MAYOR PARTS UNDER THE RUCKS SUCH AS TRANSMITION, SUSPENSION, OIL LINES, DIESEL LINES, AND MUCH AND MUCH MORE EVEN MADE A HOLE UNDER THE CABIN. THE PART UNDER THE TRUCK JUST LOOK LIKE SOMETHING EXPLODED BECAUSE THE DAMAGE IS TOO BIG. EVEN BEYOND REPAIR FOR ME.
Apr 12, 2016
STRUCTURE
1 complaint
HOOD CLOSING SUDDENLY WITHOUT WARNING WHILE CHECKING ENGINE OIL......UPDATED 04/01/16 *BF
Jan 26, 2016
STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
STEERING WENT OUT CAUSING ME TO LOSE CONTROL AND RUN INTO SIGN . PAID $60000 FOR THIS TRUCK AND I HAVE HAD TO PUT 30K BACK INTO IT FOR REASONS I HAD NO CONTROL OF> THAN CHRYSTLER OFFERED ME 22000 FOR THE TRUCK WHICH IS 4000 BELOW WHAT IS OWED ON TRUCK BIGGEST MISTAKE I MADE WAS BUYING A DODGE VERY UNPROFESSIONAL HOW THEY ARE HANDLINFG THESE BUYBACK TRUCKS SELLING U GARBAGE IS ONE THING THAN TRYING TO TAKE ADVANTAGE ON THE BUYS BACKS ON RECALLED TRUCKS IS UNCALLED FOR
Dec 21, 2015
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
EXHAUST SMALL IN CAB WIN USING THE ENGINE BRAKE.
Nov 16, 2015
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE EXHAUST FRACTURED CAUSING THE EMERGENCY BRAKE WIRING AND THE ABS WIRING TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE EXHAUST PIPES ,THE ABS, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Oct 29, 2015
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
PRIOR TO EPA EMISSIONS RECALL I WOULD ACHIEVE DIESEL FUEL EFFICIENCIES AS HIGH AS 21 MPG HIGHWAY, PULLING A 18 FOOT TRAILER AT A 1 HOUR DURATION. THE CITY MPG AVERAGED TO 13-15 MPG, SINCE THE EMISSIONS RECALL UPDATE MADE ON THIS VEHICLE, MPG HAS AVERAGED BETWEEN 10-13 MPG ON HIGHWAY WITH NO LOAD/NO TRAILER AND AVERAGES BETWEEN 9-11 MPG IN CITY. THESE BENCHMARKS HAVE BEEN CONSISTENTLY COMPARED AND ROAD CONDITIONS HAVE BEEN SAME. TO ADD TO THIS ISSUE, THERE HAS BEEN A LOSS OF POWER THAT HAS CAUSED UNEXPECTED HESITATION IN A NUMBER OF INSTANCES. SEVERAL TIMES I WAS PUT IN HARMS WAY AS CROSSING CITY DIVIDED HIGHWAY, CROSSING STREETS AND/OR DIVIDING HIGHWAYS WHERE THAT MULTI-DIRECTIONAL TRAFFIC LIGHTS ARE NOT ALWAYS PRESENT. TO FURTHER EXPLAIN, REALIZING THE POWER PICKUP WAS NOT PRESENT AND TURBO DID NOT SEEM TO BE 'SPUN UP' EVEN THOUGH ACCELERATION WAS INCREASED DRAMATICALLY. NOTE, TO HELP TO POSSIBLY REMEDIATE THESE POTENTIAL ACCIDENT OCCURRENCES, I MUST POWER BRAKE AND INCREASE ENGINE RPM'S TO HELP BRING THE VEHICLE TO A POWER LEVEL TO REDUCE THE RISK OF POWER LATENCY. THIS SOMETIMES HELPS BUT NOT ALWAYS BECAUSE POWER IMPOTENCY SEEMS TO BE UNPREDICTABLE AT TIMES.
Oct 27, 2015
STEERING,SUSPENSION,WHEELS
1 complaint
I NOTICED FOR 6-8 MOS STEERING ISSUE TO THE LEFT, CALLED DEALER SAID NOTHING WRONG. AT VARIOUS TIMES A STRANGE CLUNKING CLICKING LEFT FRONT WHEEL AREA AS DECELERATING AND TURNING LEFT WEIGHT TO THE FRONT. NOW CHOPPY TIRE LEFT FRONT AS THERE ARE NO BALL JOINTS IT APPEARS TIE ROD IS BAD OR SOMETHING. WHILE PULLING INTO A TURN THE OTHER DAY AUGUST 17,2015 THE VEH PULLED HEARD THE CLANK AGAIN AND THE STEERING PULL CAUSED US TO STRIKE FIXED OBJECT. DEALER SAYS NOT AFFECTED BY RECALL, BUT WE HAVE ALL THE SAME ISSUES, AND NOTED FOR AWHILE STEERING AT INTERMITTENT TIMES PROBLEMS... WHAT CAN I DO VERY AFRAID TO DRIVE AS WE DRIVE INTERSTATE OFTEN WITH LOADS, WE NEED THE VEHICLE BUT IT SEEMS TO HAVE THE SAME ISSUE AS RECALL EVEN THOUGH OUR VIN SHOWS DIFFERENT PLANT, BUT WHAT DO WE DO JUST BE KILLED FIRST? HELP PLEASE.
Aug 18, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
WHEN I TRIED TO SWITCH MY HEADLIGHTS FROM DIM TO BRIGHT, THEY WOULDN'T STAY IN BRIGHT. AFTER SEVERAL ATTEMPTS THE BRIGHTS WOULD NOT COME ON. WHEN I SIGNALLED TO TURN LEFT, THE LEFT HEADLIGHT WENT OUT. WHEN I SIGNALLED RIGHT, THE RIGHT HEADLIGHT WENT OUT. WHEN I STOPPED AND SET THE PARKING BRAKE, BOTH HEADLIGHTS WENT OUT. SEEMS LIKE MY TRUCK HAS A GHOST ONBOARD!
Aug 17, 2015
STEERING,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING DOWN THE HIGHWAY DOING 65 MPH, I ACCIDENTALLY BUMPED MY IGNITION WITH MY KNEE AND TURNED OFF THE VEHICLE. I DID NOTIFY DODGE OF THIS VIA THEIR WEBSITE BUT DID NOT GET A RESPONSE. I DRIVE A 2012 RAM 2500 AND NOTICED IT WAS NOT ON THE LIST FOR THE IGNITION RECALL. I BELIEVE IT SHOULD BE LOOKED INTO, I WOULD HATE FOR THERE TO BE A FATALITY BECAUSE OF THIS OVERSIGHT.
Aug 11, 2015
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
3 DIFFERENT INSTANCES, WHILE TRAVELING FROM DIFFERENT ROAD SURFACES,CEMENT TO GRAVEL, GRAVEL TO TAR. SEEMS SMALL DIFFERENCE IN ROAD HEIGHT CAUSES TRUCK TO SHAKE VIOLENT,AND LOSE CONTROL OF STEERING ABILITY.2 OF 3 TIMES ENDED UP COMING TO A STOP IN DITCH. ONLY AFTER CROSSING BOTH LANES.THANK GOD THERE WAS NOBODY ELSE ON THE ROAD AT THE TIME. AFTER THE SECOND TIME IT HAPPENED I WENT ON LINE TO SEE IF ANYBODY ELSE HAD THIS HAPPEN TO THEM. WHAT I FOUND WAS THAT THEY DID AND THEY HAVE A TERM FOR IT [ THE DODGE DEATH SHAKE ]. THE AFTER MARKET EVEN MAKES PARTS TO CORRECT THE PROBLEM. FROM NEW STEERING LINKS ,STEERING BOXES.AND FRAME STIFFENERS. MAKES A PERSON WONDER,IF THEY HAVE A TERM FOR IT,AND MAKE PRODUCTS TO STOP IT.WHAT THE HELL YOU ARE DOING ABOUT IT?. AND WHY DO CONSUMERS HAVE TO PAY THOUSANDS OUT OF POCKET, TO REPAIR AN POORLY DESIGNED PRODUCT THEM SELVES? FROM LAWSUITS TO LIES AND EVERYTHING IN BETWEEN.
Aug 09, 2015
STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING DOWN I 10 TODAY GOING 70 MY TRUCK STARTED VIGOROUSLY SHACKING AND MAKING MY TRUCK RUN OFF THE ROAD IT WAS ALL I HAD TO KEEP FROM CRASHING MY FRONT END OR READ END FELT LIKE IT LOCKED UP THEN I TRIED PULLING OFF AND MY TRUCK HAD LITTLE POWER IT TOOK SEVERAL MINUTES TO GET IT RUNNING RIGHT AGAIN BUT EVERY BUMP I HIT THE SAME PROBLEM HAPPENED I LOOKED UNDERNEATH MY TRUCK AND COULD SEE FLUID COMING FROM MY STEERING COLUMN THIS HAPPENED LITERALLY AT 180000 MILES AT 86000 MILES MY 2012 DIESEL EXHAUST FILTER CLOGGED COMPLETELY UP AND THE DEALER SAID IT WASN'T COVERED UNDER THE 100000 MILE WARRANTY I PAID $934 TO HAVE IT REPAIRED I BELIEVE THAT I HAVE EXHAUST PROBLEM S STILL TOO.
Jul 28, 2015
FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM
1 complaint
I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB
Jul 27, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I WAS GIVEN NOTICE OF RECALL ON DECEMBER 9TH 2014.RECEIVED ANOTHER NOTICE THIS MONTH ON THE FUEL HEATER. I HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY DO NOT HAVE THE PART.IT HAS BEEN OVER 6 MONTHS SINCE THE FIRST RECALL NOTICE THEN THEY SEND ANOTHER ONE AND STILL DO NOT HAVE THE PARTS.WHAT GOOD IS A RECALL OF A DANGEROUS SITUATION WITH THE VEHICLE AND THE MANUFACTURE DOES NOT SUPPLY THE PARTS! I HAVE ALSO HAD A PROBLEM AND MADE A REPORT BEFORE ABOUT THE TRUCK NOT STOPPING OR SLOWING DOWN.THE ELECTRONIC THROTTLE STICKS AND THIS IS VERY DANGEROUS.
May 21, 2015
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. AFTER THE VEHICLE WAS STARTED IN COLD TEMPERATURES, IT ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TRANSMISSION FLUID. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,800.
Apr 03, 2015
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING AT 60 MPH WHEN I HAD TO COME TO A STOP BECAUSE OF TRAFFIC AND THE THROTTLE APPARENTLY DID NOT DISENGAGE CAUSING ME TO SLAM ON THE BRAKES HARD. ONLY AFTER A FEW SECONDS WHEN I STOPPED DID THE VEHICLE DOWNSHIFT AND RETURNED TO IDLE FUNCTION.THIS HAS HAPPENED BEFORE AND SINCE THIS INCIDENT.THE VEHICLE HAS ALSO IDLED HIGH AT TIMES AND WILL NOT SLOW DOWN WHEN REMOVING PRESSURE TO THE FUEL PEDAL.IT IS AS IF THE THROTTLE ASSEMBLY STICKS WHICH IS AN APPARENT ELECTRICAL MALFUNCTION.THIS IS AND HAS BECOME A SERIOUS SAFETY ISSUE WITH THIS VEHICLE. I HAVE MADE A COMPLAINT BEFORE AND CONTACTED DODGE RAM ABOUT THIS WITH NO SATISFACTION.I WILL BE DRAFTING A REGISTERED LETTER TO NHTS BOARD AND DODGE RAM RELEASING LIABILITY FROM THIS ISSUE UNTIL IT IS RESOLVED. I ALSO HAVE A RECALL ABOUT THE FUEL FILTER HEATER FROM DECEMBER AND STILL THE MANUFACTURE HAS NOT PROVIDED THE PARTS SO AS TO FIX THIS PROBLEM WHICH CAN CAUSE FIRES IN THE ENGINE COMPARTMENT. *TR
Mar 17, 2015
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
RECALL P65, RECEIVED NOTICE IN OCT. 2014, CONTACTED DODGE DAY LETTER WAS RECEIVED. ASKED IF VEHICLE WAS SAFE TO DRIVE AT WHICH TIME THEY STATED "WE CAN NOT TELL YOU IF YOUR VEHICLE IS SAFE OR NOT", ASKED TO SCHEDULE SERVICE AND INFORMED NO PARTS AT THIS TIME...FAST FORWARD 5 MONTHS..ON THE DODGE WEBSITE IT CLEARLY STATES MY VEHICLE MUST BE INSPECTED FOR FUEL LEAK ON THIS RECALL...SO I CALL DODGE AND ONCE AGAIN I'M TOLD NO PARTS YET, THEY DON'T EVEN KNOW WHAT PARTS ARE NEEDED, SO I ONCE AGAIN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THAT I WON'T HAVE AN ENGINE FIRE AND RECEIVED THE SAME RESPONSE AS LAST TIME...I ASKED IF AT LEAST MY VEHICLE CAN BE INSPECTED TO SEE IF IT HAS A FUEL LEAK SO I KNOW IF IT'S SAFE TO DRIVE AND THE RESPONSE WAS NO, SINCE NO PARTS, "ITS A LIABILITY ISSUE IF THEY INSPECT AND DON'T HAVE PARTS".....NOR WILL THEY PROVIDE A RENTAL AND GUESS WHAT IF IT CATCHES FIRE THEY WON'T PAY FOR IT...I DIDN'T SPEND OVER 50K TO HAVE A LAWN DECORATION, I BOUGHT THE VEHICLE TO DRIVE! *TR
Mar 05, 2015
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON AND IN PARK, THE UNDERCARRIAGE AREA OF THE CABIN CAUGHT FIRE WHICH CAUSING THE VEHICLE TO BECOME ENGULFED IN FLAMES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT OR HOW THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AFTER THE FAILURE WAS EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Jan 20, 2015
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
HAVE CONNECTED DEALER TWICE, HAVE CONTACTED CHRYSLER GROUP RECALL CENTER BUT VEHICLE IS NOT FIXED. DEALER TELLS ME THEY DON'T HAVE THE PART TO FIX. CHRYSLER DID NOT RESPOND AFTER CONNECT NOTICE. *TR
Jan 15, 2015
SUSPENSION,POWER TRAIN,STRUCTURE
1 complaint
I LEFT THE TRUCK RUNNING, I WALKED ABOUT 20 FEET AWAY WHILE DOING SOME CLEANING ON MY PROPERTY AND WHEN I TURNED AROUND I SAW WHAT LOOKED LIKE THE GROUND ON FIRE. IT LOOKED LIKE FIRE DRIPPING DOWN FROM UNDERNEATH THE TRUCK AND IN NO TIME THE TRUCK BURNED TO THE GROUND. WHAT DO I NEED TO DO AT THIS POINT? SHOULD I GET AN ATTORNEY? *TR
Dec 08, 2014
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
TOWING 5TH WHEEL TRAILER UPHILL IN LOW GEAR, LOST POWER,BIG BANG SMOKE FIRE.!!! *TR
Nov 13, 2014
UNKNOWN OR OTHER,ENGINE
1 complaint
WHEN DRIVING AT SLOW SPEEDS ( 0 - 45 MPH ) OR STOPPED DEISEL EXHAUST ENTERS THE CAB THROUGH THE AIR VENTS DUE TO A LEAK UNDER THE HOOD. I HAVE BEEN TOLD THAT THIS IS NORMAL BY THE DEALER AND THE MANUFACTURE'S REP. THE TRUCK HAS SPENT A TOTAL OF 35 DAYS IN THE SHOP SO FAR, WITH NO RESOLUTION. I HAVE TRIED TO LEMON LAW THE TRUCK BUT SINCE THE DEALER REFUSES TO CHANGE ANY PARTS, I CANNOT. *JS
Jul 08, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE FAILED TO RESPOND TO BRAKING ATTEMPTS. THE CONTACT STATED THAT HE HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR THE BRAKES ENGAGE. IN ADDITION, THE ENGINE RPMS WERE EXCESSIVELY HIGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 04/14/14*LJ UPDATED 04/22/14
Jan 15, 2014
STEERING,POWER TRAIN
1 complaint
I HAVE A 2012 RAM 2500 HEAVY DUTY AND MY LEFT FRONT AXLE SEAL STARTED LEAKING. THE DEALER FIXED IT. NOW 11 MONTH LATTER IT LEAKED AGAIN . THEY REPLACED IT AS WARRANTY. NOW ONE WEEK LATTER STARTED LEAKING AGAIN. DEALER STILL DOES NOT KNOW WHAT IS GOING ON. *TR
Dec 24, 2013
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I WAS DRIVING UP TO A STOP SIGN WHEN MY BRAKES GOT VERY HARD. WHEN I WENT TO TURN, IT WAS ALMOST IMPOSSIBLE. EVERY TIME I PUSH THE BRAKES THE STEERING LOCKS UP BUT WHEN I ACCELERATE I GET THE STEERING BACK. I ALMOST RAN OFF THE ROAD INTO A DITCH. *TR
Dec 08, 2013
ELECTRICAL SYSTEM,SEATS
1 complaint
ON MONDAY 9-2-2013 I DROPPED OF MY TRUCK AND TOOK MY CAR FOR A RIDE. WHEN I RETURNED TO GET MY TRUCK FOR WORK I REALIZED THAT THE CENTER DASH HAD CAUGHT ON FIRE.THE TRUCK WAS FULL OF SMOKE SO I DISCONNECTED THE BATTERY AND CALLED MY INSURANCE COMPANY. ON 9-3-2013 I CONTACTED CHRYSLER CORPORATION TO REPORT THE INCIDENT BUT I AM NOT GETTING ANY CALL BACKS FROM THEM SO KNOW IM LETTING THE INSURANCE COMPANY HANDLE IT.I HAVE OBTAINED A SURVEILLANCE TAPE COPY OF THE FIRE. *TR
Sep 12, 2013
FUEL SYSTEM, GASOLINE
1 complaint
THIS IS A CNG TRUCK WITH A 35 GAL GASOLINE TANK AND TWO 9 GAL CNG TANKS --- THE TRUCK WAS PURCHASED TO SAVE FUEL MONEY BY USING PRIMARILY CNG THE TRUCK COMPUTER PROGRAM SWITCHES THE CNG TO USE GASOLINE TOO OFTEN . WE USE 1/4 TANK OF GASOLINE EVERY WEEK -- THE TRUCK IS A CNG VEHICLE NOT A GASOLINE TRUCK -- THE DEALER SAYS RAM IS COMING UP WITH A NEW COMPUTER PROGRAM THE CORRECT THIS ALTHOUGH NONE OF THE DEALERS CAN TELL US WHEN. *TR
Jul 19, 2013
STEERING,SUSPENSION,STRUCTURE
1 complaint
I WAS DRIVING SLOWLY FORWARD IN A PARKING LOT. I TURNED LEFT AND MY LEFT TIE ROD BROKE. I WAS UNABLE TO MOVE AND HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALERSHIP. *TR
Jun 11, 2013
SUSPENSION,STRUCTURE
1 complaint
I BOUGHT A 2012 RAM 2500 CREW CAB 4X4 MADE IN MEXICO 10TH MONTH OF 2011. I BOUGHT THE TRUCK DEC 28TH 2011 NEW. THE TRUCK WAS PULLING TO THE LEFT AND UNDER A LOAD YOU CAN NOT CONTROL THE TRUCK. UNDER A LOAD, IT WANTS TO DART ALL OVER THE ROAD IF YOU HAVE SOMETHING HOOKED TO THE BUMPER. TOOK THE TRUCK TO 3 DODGE DEALERS COMPLAINING ABOUT THIS ABOVE PROBLEM. DODGE SAYS THERE WAS NOT A PROBLEM WITH THIS TRUCK WHATSOEVER. BUT, AFTER HOOKING THE TRAILER TO MY 2009 GMC DIESEL WITH NO PROBLEM AT ALL TOWING I KNEW IT WAS THE DODGE TRUCK THAT I WAS HAVING PROBLEMS WITH. DODGE STILL DIDN'T WANT TO ADMIT THAT THERE WAS A PROBLEM WITH THIS DODGE TRUCK. I TOOK THE DODGE TO A FRAME SHOP. THE FRAME SHOP CALLED ME IN LESS THAN A HOUR REQUESTING THAT I RETURN TO THE SHOP, SO THEY COULD SHOW ME THE PROBLEMS WITH THE FRAME. THE FRAME IS OFF FROM PLUS 5 MM TO MINUS 23 MM OFF CENTER. THE REAR END IS SITTING ABOUT AN INCH CLOSER ON ONE SIDE THAN THE OTHER MAKING THE TRUCK WANT TO TURN LEFT ALL THE TIME. THE BED ON THE TRUCK SITS CROOKED TO THE CAB. DODGE STILL DON'T WANT TO FIX THE TRUCK. I HIRED A LAWYER BUT DODGE HAS NOT REPLIED. I THINK IT IS TIME THAT THE FEDERAL GOVERNMENT STEPPED IN ON THIS MATTER. BECAUSE I HAVE A FACTORY DEFECTIVE VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 06, 2012
Frequently Asked Questions
How many problems does the 2012 RAM 2500 have?
The 2012 RAM 2500 currently has 280 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 RAM 2500?
The most common problems reported for the 2012 RAM 2500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 RAM 2500 problem data come from?
All problem and complaint data for the 2012 RAM 2500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - RAM 2500
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2011 Problems
2010 Problems
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