How many problems does the 2013 RAM 2500 have?

The 2013 RAM 2500 currently has 176 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 RAM 2500?

The most common problems reported for the 2013 RAM 2500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 RAM 2500 problem data come from?

All problem and complaint data for the 2013 RAM 2500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2013 RAM 2500 Problems

ELECTRICAL SYSTEM

20 complaints

Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.

Oct 31, 2023

My alternator randomly for the past couple of years randomly surges voltage and the dealership has tried contacting for the recall but told me I have to make a report for s68 campaign for alternator fix

May 17, 2021

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE RECALL WAS REPAIRED BY WESTBURY JEEP CHRYSLER DODGE RAM (516-333-2666, LOCATED AT 111 BOND ST, WESTBURY, NY 11590) IN FEBRUARY OF 2018. IN OCTOBER OF 2019, WHILE DRIVING APPROXIMATELY 15 MPH, AN ODOR OF SMOKE WAS DETECTED. THE VEHICLE WAS PULLED OVER AND THE CONTACT SAW SMOKE UNDERNEATH THE HOOD. THE BATTERY INDICATOR WAS ALSO ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY AND THE VEHICLE STOPPED SMOKING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INVESTIGATOR. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

Nov 01, 2019

BODY MOUNT CONTROL (BCM) . WHICH CONTROLS THE DOOR LOCKS HAS A HIGH RATE OF FAILURE INCLUDING MY TRUCK. DRIVERS DOOR LOCKS WHEN YOU HIT THE LOCK ON THE KEY FOB. BUT THE PASSENGER, AND BOTH BACK DOORS DO NOT DUE TO A FAULTY BODY MOUNT CONTROL (BCM). HAVE SEEN LOTS OF PEOPLE REPORTING SAME SYMPTOMS AND FAILURES ON 2013 RAM TRUCKS. VEHICLE WAS STATIONARY

Jul 28, 2019

DRIVER SIDE AND TAIL GATE ARE THE ONLY ITEMS THAT WILL LOCK USING KEY FOB OR DOOR LOCK SWITCH

Jul 12, 2019

+ 15 more complaints for this component

STEERING

16 complaints

ON THREE SEPARATE OCCASIONS RECENTLY, THE STEERING ON MY 2013 DODGE 2500 EXHIBITED A VIOLENT SHAKING WHEN I HIT A SMALL LINEAR RIDGE ON THE INTERSTATE WHILE TRAVELING AT THE POSTED SPEED LIMIT SUCH AS GOING OVER A BRIDGE OR THE LINE FROM ASPHALT INSTALLED OVER OLD CONCRETE SECTIONS.. THIS VIOLENT SHAKING ALMOST SENT THE TRUCK OFF THE ROAD AND ONLY STOPPED WHEN I SLOWED DOWN BELOW 30 MPH. I HAVE TAKEN THE TRUCK TO THE DODGE DEALER AND ALSO A LOCAL GARAGE AND THE DRAG LINK IS BENT AND THE TIE-ROD ENDS HAVE TO BE REPLACED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I WAS TOLD THE BENT DRAG LINK WAS A RESULT OF THE VIOLENT SHAKING CALLED THE "DEATH WOBBLE". THE COST TO REPAIR THE STEERING SYSTEM IS OVER $2200 AND THIS TRUCK ONLY HAS 126,000 MILES ON IT.

Jul 31, 2020

EXPERIENCING "DEATH WOBBLE" WHEN SPEEDS REACH 50-55MPH WHEN DRIVING ON HIGHWAY.

Mar 29, 2020

STEERING BECAME EXTREMELY LOOSE. IT BECAME SO LOOSE THAT IF I HIT A BUMP I WOULD END UP IN THE NEXT LANE OF TRAFFIC. THE UPPER AND LOWER BALL JOINTS, TIE ROD ENDS, AND THE ENTIRE STEERING LINKAGE WERE REPLACED AND THE PROBLEM DIDNT GET BETTER. I HAD NEARLY 6 INCHES OF PLAY IN THE STEERING WHEEL. I'D APPRECIATE IF SOMETHING WAS DONE FOR THIS SO NO MORE PEOPLE HAVE TO GO THROUGH THIS HEADACHE OR SAFETY ISSUE.

Dec 29, 2019

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A "DEATH WOBBLE" WHILE DRIVING 55 MPH. ALSO, THE STEERING WHEEL SHOOK SO VIOLENTLY THAT THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE EVEN WHEN IT STRUCK A SMALL BUMP IN THE ROAD, WHICH CAUSED IT TO DRIVE INTO A DITCH ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM SPRING (21027 I-45, SPRING, TX 77388, (281) 715-6927). THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WAS NO REMEDY. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH ANYONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,500.

Sep 20, 2018

STEERING DAMPER ON MY 2013 RAM 2500 (50K MILES) IS IN NEED OF REPLACING. THIS DAMPER CLUNKS WHILE DRIVING. I HAVE RESEARCHED OTHER RAM TRUCKS OF THIS MODEL AND MOST ARE HAVING THE SAME ISSUE AND IS APPARENT THE STEERING DAMPER - CONNECTS FROM STEERING WHEEL SHAFT TO STEERING BOX IS FAULTY. THE TWO LUGS ON THE DAMPER HAVE STRUCK THE ENDS OF THE SLOTS AND HAVE PRONOUNCED METAL TO METAL CONTACT. MY CONCERN IF NOT REPLACED BY RAM, THIS COULD FAULT CAUSING LOSS OF STEERING RESULTING TO PERSONAL INJURY UP TO INCLUDING DEATH OF THE DRIVER AND PASSENGERS. I HAVE TAKEN THIS ISSUE INTO JEEP/CHRY/RAM SERVICE ON SEVERAL OCCASIONS AND THEY DECIDED TO REPLACE MY BALL JOINTS AT APPROX. 25K MILES ??? RECOMMEND NHTSA TO LOOK INTO THIS MATTER AS A MANUFACTURE DEFECT AND WILL NOT BE REPLACED FREE OF CHARGE UNLESS PUSHED AS A RECALL ITEM.

Aug 27, 2017

+ 11 more complaints for this component

UNKNOWN OR OTHER

13 complaints

ENGINE LIGHT COMES ON WHEN YOU START THE TRUCK. HAD THE ENGINE LIGHT CHECKED SAID IT'S COMING ON BECAUSE THE DEF. THE DEF HAD A RECALL A COUPLE YEARS AGO AND HAD IT FIXED BUT NOW THE LIGHT IS COMING BACK ON FOR THE SAME PROBLEM.

May 04, 2021

ELECTRIC DOOR LOCKS HAVE LOCKED AND UNLOCKED BY THEM SELF AND SOMETIMES WON'T LOCK AT ALL YOU HAVE TO KEEP HITTING THE FOB BUTTON OFF AND ON TILL THEY ACTUALLY LOCK OR THE LOCK BUTTON ON INSIDE DOOR . THIS HAPPENED ONCE WHILE DRIVING IN A STRAIGHT ROAD, THE OTHER TIME'S JUST WHEN TRYING TO UNLOCK TO GET IN AND WHEN GETTING OUT TO LOCK IT UP

Mar 14, 2021

SHIFT SOLENOID

Mar 11, 2021

I WAS DRIVING MY GMC ACADIA WHEN IT STARTED TO SMOKE SO I PULLED OVER AND IT WAS ON FIRE. THE WHOLE CAR BURNT.

Aug 20, 2020

Fire: 1

MY RAM 2500 LARAMIE DEVELOPED A HEATING ISSUE. I HAVE HAD MY TRUCK TO THE DEALER ON SEVERAL OCCASIONS, WITH NO FIX. I HAVE REPLACED THE THERMOSTAT, HEATER CORE, AND THE BLEND MOTORS. AFTER ALL OF THAT, THE HEATER IN MY TRUCK STILL DOESN'T WORK. MY ENGINE WILL HEAT UP TO 190 DEGREES AND THE HEAT JUST DOESN'T WORK. IT DOESN'T MATTER IF I'M DRIVING ON THE HIGHWAY, CITY STREETS, OR ANYWHERE ELSE. THE HEAT DOESN'T WORK. THIS PROBLEM STARTED AROUND APRIL 2019.

Nov 13, 2019

+ 8 more complaints for this component

ENGINE

13 complaints

WHILE ON AN INTERSTATE HIGHWAY. MY RAM 2500 EXPERIENCED A IMMEDIATE LOSS OF POWER. CAUSING A NEAR COLLISION FROM FOLLOWING VEHICLES. UPON TAKING IT IN FOR SERVICE .IT WAS FOUND THAT THE DIESEL PARTICULATE FILTER HAD EXPLODED AND PLUGED UP THE CATALYTIC FILTER. I FEEL THIS IS A SAFETY HAZARD. I CONTACTED CHRYSLER, BECAUSE MY TRUCK WAS STILL UNDER WARRANTY. THEY SAID IT WAS A WEAR ITEM SO WOULD NOT BE COVERED. HOW IS A CATASTROPHIC FAILURE, A WEAR ITEM ?

Aug 29, 2020

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS LOCATED AT 4025 10TH AVE S, GREAT FALLS, MT 59405 (406) 791-8600, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTAKE MANIFOLD HEATER NEEDED TO BE REPLACED. THE PISTON, INTAKE MANIFOLD AND EXHAUST VALVE WERE REPLACED. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON IN SIMILAR VEHICLES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE WHERE CASE NUMBER: 71625455 WAS PROVIDED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,188.

Jan 09, 2020

THE ENGINE HAS 148000 MILES AND HAS STARTED TO KNOCK. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND ALL THREE SAY IT WAS AN ENGINE PROBLEM. I WAS TOLD BY ALL THREE TO REPLACE OR REBUILD THE ENGINE. TWO OF THE THREE MECHANICS SAID THEY HAVE ALREADY REBUILT A COUPLE OF 2013 OR 2014 ALREADY BECAUSE OF A ENGINE KNOCK. I BOUGHT THIS RAM WITH THE CUMMINGS BECAUSE OF THEIR DURABILITY. IS IT POSSIBLE THE CUMMINGS ENGINE HAS A DEFECT IN THE 4TH GENERATION. I HAVE ALSO READ IN CUMMINS FORUMS AND RAM FORUMS ABOUT THE SAME KNOCKING PROBLEM. MY TRUCK STARTED KNOCKING WHILE DRIVING ON THE HIGHWAY AT 65 MPH AND NOT PULLING ANYTHING. MY TRUCK IS IN THE SHOP NOW AND I DONT THINK I SHOULD HAVE TO PAYBFOR A ENGINE REBUILD BECAUSE OF A DEFECT.

May 14, 2019

GOT MOST RECENT RECALLS DONE. THE REFLASHED MY TRUCK AND HAVE HAD NOTHING BUT PROBLEMS SINCE. ALARM WAS GOING OFF RANDOMLY. BACK UP CAMERA WAS ALL MESSED UP, AND OTHER ELECTRICAL ISSUES IT SEEMED. THEY WORKED THEM SELVES OUT AFTER DRIVING A WHILE. BUT THE TRUCK WOULDN'T REGEN ON ITS OWN. BELIEVE IT IS BECAUSE IF THE T05 SCR RECALL THAT WAS PERFORMED ON SOME TRUCK THIS SAME YEAR AND MODEL AS WELL AS MANY OTHERS BUT NOT ON THIS TRUCK.

Sep 22, 2018

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 28, 2018

+ 8 more complaints for this component

POWER TRAIN

11 complaints

The contact owns a 2013 Ram 2500. The contact stated while the vehicle was turned off and in park(P), the vehicle shifted into reverse after the contact’s son bumped into the column shifter. As a result, the vehicle rolled down hill coming to a complete stop after striking a fence post. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train); the VIN was included, but the vehicle had already been repaired. A Police report was not filed. No injury was reported. The manufacturer was notified of the failure but provided no assistance but informed the contact that the vehicle had previously been repaired under recall in 2019. The failure mileage was 116,000.

Sep 27, 2024

WHEN PULLING MY KEY OUT AFTER PARKING MY VEHICLE AND TURNING OFF THE ENGINE I AM STILL ABLE TO SHIFT GEARS WITH THE KEY OUT OF THE IGNITION AND MY FOOT OFF THE BRAKES

Feb 19, 2021

TRUCK GOES INTO LIMP MODE, CHANGED TRANSMISSION SOLENOID AND IT FIXED IT FOR ABOUT 11 MONTHS BUT NOW BACK IN LIMP MODE, ( STUCK IN 4 TH) CHANGED TRANSMISSION SOLENOID APPROXIMATELY 11 MONTHS AGO FOR SAME ISSUE, NOW BACK IN LIMP MODE. ( WON'T SHIFT PAST 4 TH)

Jan 14, 2020

DRIVER PERFORMED A PRE-USE WALK AROUND INSPECTION ON VEHICLE AND OBSERVED NO DAMAGE. DRIVER PROCEEDED ON TO DESTINATION. DRIVER MERGED ON TO HWY 70 EAST AND ACCELERATED TO THE POSTED SPEED LIMIT OF 75MPH AND SET THE CRUISE CONTROL. WITH NO OTHER VEHICLES AROUND THE DRIVER, ON OR AROUND MILE MARKER 184, THE VEHICLE STARTED TO MAKE A LOUD GRINDING SOUND AND VIOLENTLY VIBRATED. THE DRIVER PRESSED THE BREAK TO DISENGAGE THE CRUISE CONTROL AND LOOKED AT THE CENTER FLOORBOARD TO INVESTIGATE THE PROBLEM WHEN ALL AT ONCE THE FLOORBOARD EXPLODED SENDING SHRAPNEL AND DEBRIS UPWARD. FLAMES WERE COMING UP FROM THE FLOORBOARD IMMEDIATELY FILLED THE CAB WITH SMOKE. AT THE SAME TIME AS THE EXPLOSION OCCURRED, BOTH THE DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED. WITH THE AIRBAGS DEPLOYED AND SMOKE FILLING THE CAB, THE DRIVER HAD ZERO VISIBILITY WHILE THE VEHICLE WAS STILL IN MOTION. USING THE REMAINING VEHICLE MOMENTUM, THEY STEERED TO THE RIGHT TO GET THE VEHICLE OFF THE ROAD AND WAS ABLE TO GET THE VEHICLE 90% OFF THE ROAD. THEY WERE UNABLE TO PUT THE VEHICLE IN PARK OR REMOVE THE KEYS FROM THE IGNITION. THEY TURNED ON THE HAZARD LIGHTS AND EVACUATED THE VEHICLE TO A SAFE DISTANCE. FROM AFAR, THE DRIVER OBSERVED FLAMES DRIPPING FROM THE BOTTOM OF THE VEHICLE AND WITH NO EXTINGUISHER THEY CONTACTED THE POLICE AT 678-1234 AND INFORMED THEM OF MY NAME AND THE INCIDENT?IN TURN THEY INSTRUCTED THE DRIVER TO DIAL 911. AFTER APPROXIMATELY 10 MINUTES, THE WHITE SANDS MISSILE RANGE FIRE RESCUE ARRIVED AND SECURED THE SCENE RENDERING THE VEHICLE FIRE SAFE AND PUSHING IT OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP.*DT*DT*DT*JB

Dec 23, 2019

Fire: 1

Injuries: 1

WHILE DRIVING ON THE HIGHWAY, THE TRUCK JERKED, LOOK AND SEE IT WENT INTO TOWING MODE 4. PULLED OVER AND TRIED TO PUT IT BACK INTO DRIVE. I WOULD NOT STAY. I SHUT OFF THE CAR AND LET IT CYCLE THEN PUT IT INTO DRIVE. STAYED FOR 2 SECONDS AND WENT RIGHT BACK INTO TOWING. CALLED THE DEALERSHIP TO SEE IF ANYTHING HAPPENED WHEN THEY DID 2 RECALLS THE DAY BEFORE. THEY SAID IT WOULD NOT HAVE ANYTHING TO DO WITH WHAT HAPPENED. I WAS OUT OF THE AREA AND ASKED IF IT WOULD DAMAGE AS I DROVE. I WAS TOLD NO, BUT IT WOULD USE MORE GAS. AS I WAS DRIVING BACK HOME THE CHECK ENGINE LIGHT CAME ON. THE NEXT DAY BROUGHT THE TRUCK IN AND WAS TOLD IT WAS THE ELECTRI COLENOID IN THE TRANSMISSION.

Jul 15, 2019

+ 6 more complaints for this component

SUSPENSION

9 complaints

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WOULD NOT GO AWAY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE FAILURE OCCURRED TWICE. BOB ALLEN CHRYSLER DODGE JEEP RAM FIAT OF FRANKFORT (925 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-0166) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 53,000.

Nov 01, 2019

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A CONDITION CALLED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY UPON HITTING A BUMP IN THE ROAD. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE FAILURE AND REPLACED TWO OF THE UPPER BALL JOINTS, BUT THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Mar 28, 2018

"DEATH WOBBLE", THIS HAS BEEN DOCUMENTED IN MANY PLACES ON LINE AS A PROBLEM WITH THIS TRUCK. WHEN TRAVELING AT HIGHWAY SPEEDS HITTING ANY POTHOLE WILL LIFT THE TRUCK OFF OF THE ROAD AND MOVE OUT OF THE LANE. ALSO WHEN TRAVELING ON CEMENT HIGHWAYS THAT HAVE BEEN CUT FOR EXPANSION JOINTS THE TRUCK BOUNCES UP AND DOWN ENOUGH TO SHAKE THE DRIVER AND PASSENGERS VIOLENTLY. CAUSING DRIVERS LOSS OF CONCENTRATION AND CONTROL. THIS REALLY NEEDS TO BE FIXED THROUGH BETTER ENGINEERING. I HAVE ALSO NOTICED THAT WHILE AT HIGHWAY SPEED WHEN TAKING A LONG CURVE THE TRUCK BEGINS TO JUMP AND WOBBLE AS IF IT WILL COME OFF OF THE ROAD AND LOOSE TRACTION WITH THE HIGHWAY SURFACE. THIS HAS BEEN A PROBLEM SINCE THE TRUCK WAS PURCHASED AND HAPPENS EVERYDAY IT IS DRIVEN. SO THE DATE GIVEN BELOW DOES NOT MATTER.

Mar 10, 2018

"DEATH WOBBLE" AT HIGHWAY SPEEDS,THIS TRUCK WILL BOUNCE TO THE POINT OF SHAKING THE DRIVER . IF HITTING ANY SIZE HOLE OR CUT IN HIGHWAY THE TRUCK FEELS LIKE IT COMES OFF OF THE ROAD AND UNCONTROLLABLY MOVES TO ANOTHER LANE. ON HIGHWAY IT SHAKES ON LARGE RADIUS TURNS . BAD SUSPENSION DESIGN IS WELL DOCUMENTED ONLINE!

Feb 15, 2018

I PURCHASED THIS VEHICLE IN WASHINGTON AND IT WAS NEVER DISCLOSED BY THE DEALER THAT THE VEHICLE WAS BUILT IN CANADA. WHEN I DRIVE THE TRUCK AT CERTAIN SPEEDS THE TRUCK HAS A VERY SERIOUS VIBRATION. I WAS TOLD BY A MECHANIC THAT IS WAS DISPLAYING OBVIOUS SIGNS OF THE "DEATH WOBBLE" WHEN DRIVEN ON THE STREET OR HIGHWAY. IT APPEARS TO INVOLVE THE FRONT END/SUSPENSION. I DON'T FEEL SAFE DRIVING OR LETTING MY FAMILY RIDE IN THE TRUCK. I HAVE PARKED THE TRUCK AND HAVE NOT DRIVEN IT SINCE. I TRIED TO CONTACT FIAT CHRYSLER IN THE US. THEY ADVISED THAT I HAD TO SPEAK TO SOMEONE IN CANADA SINCE THE TRUCK WAS BUILT THERE. CANADIAN FIAT CHRYSLER ADVISED THAT I WOULD HAVE TO SPEAK TO US FIAT CHRYSLER OR AN IMPORT EXPORT BROKER BECAUSE THE VEHICLE WAS PURCHASED IN WASHINGTON. THE DEALER NEVER DISCLOSED THAT THIS TRUCK WAS BUILT IN CANADA AND THAT I WOULD NOT BE ABLE TO PURCHASE A SERVICE CONTRACT ON THE VEHICLE THROUGH MOPAR.. I HAVE TRIED TO CONTACT THE DEALERSHIP, RAIRDON'S OF BELLINGHAM, HOWEVER NO ONE HAS RESPONDED TO ANY OF MY CALLS. PLEASE NOTE THE DATE THE VIBRATIONS STARTED IS APPROXIMATE.

Aug 31, 2017

+ 4 more complaints for this component

STEERING,SUSPENSION

9 complaints

WHILE DRIVING ON INTERSTATE 84 IN HARTFORD, CT I HIT A SLIGHT BUMP AFTER THEY WERE RESURFACING THE ROAD AT ABOUT 50 MILES PER HOUR. THE ENTIRE TRUCK SHOOK VIOLENTLY FROM THE SUSPENSION INTO THE STEERING WHEEL. FELT LIKE ALL 4 TIRES WERE ABOUT TO COME OUT FROM UNDER THE TRUCK. LUCKILY I WAS ABLE TO VEER TO THE NEAREST EXIT AND COME TO A COMPLETE STOP. I TOOK THE TRUCK ONTO A SIDE ROAD AND VISUALLY INSPECTED THE UNDERCARRIAGE. NOTHING SEEMED LOOSE OR SEEMED TO HAVE ANY PLAY. THE TRUCK ONLY HAS 58000 MILES AND I HAVE NEVER EXPERIENCED THIS PRIOR. EXTREMELY NERVOUS TO BRING THIS 3/4 TON UP TO HIGHWAY SPEEDS AGAIN.

May 20, 2019

HAD A DEATH WOBBLE IN MAY OF 2017. I WAS KNOCKED OFF THE ROAD DURING A SCHOOL CAMPING TRIP AT 60 MILES AN HOUR ON A MOUNTAIN PASS. LUCKILY I MANAGED TO STOP THE VEHICLE BEFORE ROLLING OVER. DEALER FIXED UPPER AND LOWER BALL JOINT AND TRAC BAR. THE WOBBLE IS NOW BACK AND I AM DEATHLY AFRAID TO DRIVE IT. I LIVE IN THE MOUNTAINS OF COLORADO AND I USE THE TRUCK TO PULL A LARGE BOAT. IF IT HAPPENS ON A MOUNTAIN PASS...I AM DEAD!

Mar 15, 2018

I WAS DRIVING DOWN THE HWY AT 70 MPH WHEN I HIT A BUMP AND THE WHOLE FRONT END OFTHE TRUCK STARTED TO SHAKE SO BAD IS COULD NOT CONTROL THE TRUCK. DEATH WOBBLE.

Apr 12, 2017

MY TRUCK HAS THE DEATH WOBBLE.... A VIOLENT SHAKING OF THE FRONT END AT HIGHWAY SPEEDS ...... VERY DANGEROUS!! I WENT OFF OF THE ROAD LAST WEEK AND ENDED UP IN A COTTON FIELD. ONCE THE DEATH WOBBLE STARTED I HAD NO CONTROL OF THE BRAKES OR STEERING WHEEL. PLEASE HELP BEFORE ME OR SOMEONE DIES!!!!! I HAVE PUT ALL NEW BALL JOINTS , TRACK BAR, RIGHT AND LEFT UPPER TIE RODS, DAMPER,3 ALIGNMENTS, MY FRONT RIGHT SHOCK, AND THE RIGHT HUB ASSEMBLY ALL VALUED AT $2751.60 SO FAR AND IVE DONE MOST OF THE WORK....PLEASE HELP.

Feb 21, 2017

Crash: 1

DODGE RAM TRUCK DEATH WOBBLE.

Jan 14, 2017

+ 4 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

9 complaints

HAD TO REPLACE THE TURBO ACTUATOR FOR $3549.18. THIS IS A 2013 WITH ONGOING RECALLS. I SHOULD NOT HAVE TO PAY FOR A LARGE TICKET ITEM WITH A TRUCK THIS AGE.

Jan 27, 2019

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE, ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 20, 2015

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 04, 2015

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 01, 2015

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mar 11, 2015

+ 4 more complaints for this component

FUEL/PROPULSION SYSTEM

5 complaints

recall p65 preformed in 2015 the fuel filter housing is still a safety issue fuel leaks from connector causing fuel to leak on to the starter the fuel filter housing is defective

Apr 08, 2022

VEHICLE EMISSION RECALL # S47 WAS APPLIED AND MY DODGE STILL DOES NOT PASS SMOG FOR CALIFORNIA. DODGE IS REQUIRING THAT I DRIVE THE VEHICLE, HOWEVER, THIS IS THE 9TH TIME IT WILL NOT PASS SMOG AND MY CA REGISTRATION IS EXPIRED AND I CANNOT LEGALLY DRIVE THE VEHICLE UNTIL IT PASSES SMOG. I WANT DODGE TO REPLACE OR REPAIR THE VEHICLE BECAUSE IT IS NOT DRIVABLE. HOWEVER, DODGE IS TELLING ME TO DRIVE THE VEHICLE DESPITE THE FACT THAT IT IS NOT REGISTERED.

Nov 25, 2019

MY 2013 RAM 2500 HAS A CRACKED FUEL FILLER NECK DUE TO A POOR DESIGN, BEING A WEAK PLASTIC MATERIAL. THE PLASTIC NECK HAS CRACKED BY THE FUEL PUMP NOZZLE SEATING DOWN ON IT AND PLASTIC FROM THE NECK HAS GONE DOWN INTO MY FUEL TANK CONTAMINATING THE FUEL SYSTEM CAUSING A POSSIBLE FUEL SYSTEM CLOG AND SHUT DOWN OF THE VEHICLE. ALSO CONCERNED THAT FUEL MAY POSSIBLY DRIP DOWN THE EXTERIOR OF THE FUEL NECK ASSEMBLY. THE INDECENT OCCURRED WHILE FILLING AT A FUEL STATION, VEHICLE WAS STOPPED NOT RUNNING. INSERTED FUEL PUMP NOZZLE, TOP OFF FILLER NECK BROKE AND FELL INTO FUEL TANK. MICHELLE A SUPERVISOR FROM RAM CORPORATE HAS DENIED THE WARRANTY REPAIR EVEN THOUGH MY TRUCK IS STILL UNDER WARRANTY, RAM CHRYSLER GROUP HAS PROVIDED ME WITH A CASE NUMBER WILL PROVIDE IF NEEDED.

Mar 03, 2016

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT DIESEL GASOLINE WAS SPILLED FROM THE VEHICLE ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL FUEL HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

Feb 02, 2015

P65 RECALL ON THIS VEHICLE - THE NOTICE INDICATES THAT PARTS ARE NOT AVAILABLE, BUT POTENTIAL ADVERSE AFFECTS INCLUDE FIRE. WE HAVE NOT BEEN DRIVING IT AS A RESULT, AND CHRYSLER IS UNABLE TO GIVE US A DATE FOR WHEN PARTS WILL BE AVAILABLE. WHILE THEY DID SAY THAT NO ADVERSE EVENTS OF ANY KIND HAVE OCCURRED THIS OBVIOUSLY DOES NOT SATISFY MY FAMILY. *TR

Jan 22, 2015

VEHICLE SPEED CONTROL

5 complaints

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE CRUISE CONTROL ENGAGED WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*PM *DL

Sep 10, 2019

LOSING TROTTLE AT VARIOUS SPEEDS IS EXTREMELY DANGEROUS. NO ACCELERATION AT ALL AT INTERSECTIONS IS VERY SCARY. DEALER SAYS THAT CANNOT FIND THE PROBLEM. COSTLY AS WELL.

Aug 09, 2017

TL* THE CONTACT OWNS A 2013 RAM 2500 MEGA CAB. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Feb 08, 2017

WHEN I HIT THE GAS PEDAL AND LET OFF FOR A SECOND AND THEN TRY TO RETURN TO THE GAS PEDAL THERE IS NOTHING. A LOT OF PEOPLE CALL IT "DEAD PEDAL" IT HAS ALMOST GOTTEN ME HIT MANY TIMES DRIVING IN TRAFFIC. THIS HAPPENED ON A MOUNTAIN ROAD IN THE SNOW AND ALMOST GOT ME AND MY WIFE KILLED. IF THERE HAD NOT BEEN A STUMP THERE, WE WOULD HAVE PLUNGED ABOUT 500 FEET OFF THE EDGE OF THE MOUNTAIN. NOT COOL. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. I GUESS WHEN IT GETS ME KILLED, I WILL HAVE TO HAVE MY FAMILY SUE DODGE OVER IT.

Nov 14, 2015

Crash: 1

THE ELECTRONICALLY CONTROLLED THROTTLE PEDAL HAS A SEVERE DELAY WHEN HAVING TO SUDDENLY LET OFF AT SPEED THEN THE NEED TO RE-APPLY THROTTLE IN AN EMERGENCY SITUATION. THERE IS A DELAY IN UPWARDS OF 1 TO 2 SECONDS BEFORE THE TRUCK RESPONDS TO THROTTLE INPUT. THIS HAPPENS ON A REGULAR BASIS AND CAN BE VERY DANGEROUS WHEN PULLING INTO TRAFFIC OR MERGING ONTO A FREEWAY. I'VE BEEN CLOSE TO ACCIDENTS ON MULTIPLE OCCASIONS DUE TO THE LACK OF THROTTLE RESPONSE CAUSED BY THIS. *TR

Jun 25, 2014

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

4 complaints

Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.

Oct 04, 2022

BACKUP CAMERA SCRAMBLES AND GOES OUT INTERMITTENTLY WHEN BACKING UP, AND REAR PASSENGER TAILLIGHT POSTING OUT IN SYSTEM MESSAGES ON STARTUP AND STORED MESSAGES BUT IS NOT OUT.

Apr 04, 2019

DOOR LOCKS SOMETIMES LOCK WHEN THE LOCKED BUTTON IS PRESSED. DOES NOT MATTER IF IT'S THE LOCK BUTTON ON THE TRUCK, THE AUTO LOCK ONCE YOU GO ABOVE 10MPH, OR THE LOCK BUTTON ON THE REMOTE. SINCE THE DOORS DO NOT LOCK, KIDS MAY BE ABLE TO EXIT THE VEHICLE AT SPEED AND GET HURT!

Nov 18, 2018

ON SEPTEMBER 1,2015 AT 9:15 PM WHILE DRIVING BACK FROM NASHVILLE TN TO PA. THE ENGINE LIGHT CAME ON AND I NOTICED THE DEF GAUGE HADN'T MOVED . SO I PULLED OVER TO CHECK THINGS OUT AND MADE IT TO A GAS STATION AND BOUGHT SOME DEF AND TRYED TO FILL IT UP BUT THE DEF TANK SEAMED TO BE FILL. I TURNED THE TRUCK ON AND OFF A FEW TIMES TO SEE IF THAT WOULD MOVE THE GAUGE AND RESET THE ENGINE LIGHT BUT IT DIDN'T . THE ENGINE LIGHT STAYED ON MOST OF THE TRIP BACK. THE NEXT MOURNING ON SEPT 2, 2015 I TOOK THE TRUCK BACK TO DEALER AND SHOW THEM THE PICTURES AND EXPLAINED WHAT HAD HAPPENED . THEY SAID TO BRING IT BACK ON THE FOLLOWING TUESDAY AND THEY WOULD LOOK AT IT AGAIN. I DROPPED THE TRUCK BACK OFF AT NAPLETON AT 9:00 AM ON TUESDAY SEPTEMBER 8, 2015.I AM WAITING TO HEAR BACK.

Sep 09, 2015

POWER TRAIN,ENGINE

3 complaints

Over time the transmission cooling line to the radiator was rubbing against another part in the engine compartment resulting in a hole in the line and eventually catastrophic failure of the line. This caused transmission fluid to be sprayed around the engine compartment and the roadway creating an environmental issue. This could cause loss of power, fire and damage to the environment. Online other users of same make model and year have reported the same issue.

Nov 27, 2025

STARTING AT ABOUT 15,000 MILES, REAR MAIN SEAL DEVELOPED A LEAK. THE SEAL WAS REPLACED, LEAKED AGAIN AND REPLACED BY A SEAL AND SLEEVE. SEAL AND SLEEVE LEAKED UPON INSTALLATION BUT WERE COATED WITH RTV TO STOP LEAK AT ABOUT 16,800 MILES. AT ABOUT 17,600 MILES VEHICLE EXHIBITED LEAK AGAIN. HAVE BEEN INFORMED NOW BY RAM SERVICE DEALERSHIPS THAT THE VEHICLE IS SUPPOSED TO HAVE SEEPAGE OF FLUIDS FROM ENGINE SEALS AND ARE NOT AN ISSUE UNLESS THE FLUID IS POURING OUT ON THE GROUND AND COVERING THE VEHICLE. I CURRENTLY USE THE VEHICLE TO TRAVEL TO PUBLIC AND PRIVATE CAMPGROUND INVOLVING SENSITIVE ENVIRONMENTAL AREAS. AS EXPLAINED, THE VEHICLE IS NOW BANNED FROM BEING OPERATED IN THOSE AREAS DUE TO DESIGNED LEAKING OF FLUIDS FROM THE VEHICLE. RAM CUSTOMER DEPARTMENT HAS BEEN ADVISED AND AM AWAITING A RESPONSE.

Oct 29, 2016

THERE APPEARS TO BE TWO POSSIBLY RELATED ISSUES WITH REGARD TO THE POWERTRAIN. THE FIRST ISSUE IS SOME SORT OF BACKLASH IN THE DRIVE TRAIN WHEN ACCELERATING TO 30-35 MPH AND THEN LETTING OFF THE GAS. THE SYSTEM SEEMS TO SHIFT GEARS BEFORE THE TORQUE CONVERTER UNLOCKS. THE SECOND ISSUE IS THAT WHEN ACCELERATING FROM A STOP THERE IS A SIGNIFICANT LAG IN RESPONSE BETWEEN THE ENGINE AND THE PEDAL BOTH IN ACCELERATING AND DECELERATING. THIS CAN CAUSE AN ISSUE WHEN PULLING OUT INTO TRAFFIC. BOTH OF THESE RELATE TO THE BCM AND THE ELECTRONIC THROTTLE CONTROL. MULTIPLE VISITS TO THE DEALERSHIP HAVE NOT SOLVED THIS ISSUE. *TR

Oct 31, 2014

VISIBILITY/WIPER

3 complaints

DUE TO A POOR SILL DESIGN, DEBRIS SUCH AS SMALL ROCKS AND SAND WILL COLLECT AT THE BOTTOM OF THE DRIVER AND PASSENGER SIDE WINDOWS. WHEN THE WINDOWS ARE ROLLED DOWN, THE DEBRIS WILL SCRATCH AND ETCH PERMANENT VERTICAL LINES IN THE GLASS AS THEY MOVE DOWNWARD. OVER TIME THE GLASS APPEARS DIRTY, HAZY, AND PROVIDES REDUCED VISIBILITY ESPECIALLY IN HIGH SUN SITUATIONS OR AT NIGHT WHEN UNDER DIRECT LIGHT FROM ANOTHER VEHICLE'S HEADLIGHTS.

May 08, 2018

ON 9-6-17 I REMOTE STARTED THE TRUCK. AFTER A MINUTE OR TWO THERE WAS A LOUD NOISE AND THE ENGINE STOPPED.WHEN I LIFTED THE HOOD THE SERPENTINE BELT WAS IN PIECES. I REPLACED THE BELT AND WHEN I STARTED THE TRUCK THAT BELT SHREDDED AS WELL. I NOTICED METAL SHAVINGS BEHIND THE PULLEY ON THE WATER PUMP. I HAD THE TRUCK TOWED TO THE DEALER. THE DEALER SAID OUR WATER PUMP SEIZED. IT WAS REPLACED UNDER MY EXTENDED WARRANTY ON 9-7-17.

Mar 03, 2018

THE AIR BLOWING INTO THE CAB OF MY TRUCK IS NOT AS WARM AS IT SHOULD BE. IT HAS BEEN GETTING SLOWLY WORSE AND NOW THAT THE WEATHER IS FREEZING IT IS NOT HEATING AT ALL. I HAVE HAD THE COOLANT SYSTEM FLUSHED, REPLACED THE THERMOSTAT, FLUSHED THE HEATER CORE, ALL TO NO AVAIL. TRUCK RUNS FINE AND IS NOT OVERHEATING. THE BLOWERS WORK FINE AS WELL. IN FREEZING WEATHER THE WINDSHIELD WILL NOT DEFROST. MY DEALER TELLS ME THAT THE BLEND DOOR INSIDE THE DASH ISN'T OPENING FULLY, AND THAT I WILL HAVE AN $1800 REPAIR BILL TO FIX THIS. MY TRUCK ISN'T OLD, AND IS STILL IN NEAR PERFECT CONDITION. I HAVE NEVER OWNED A VEHICLE THAT HAS NEEDED SO MANY REPAIRS AND HAD SO MANY RECALLS.

Mar 03, 2018

STEERING,SUSPENSION,WHEELS

3 complaints

WHILE TRAVELING ON THE INTERSTATE NORTH OF NEW YORK CITY, THE TRUCK BEGAN TO SHAKE VIOLENTLY AFTER HITTING A BUMP IN THE ROAD. THE ROAD WAS DRY, SUNNY CONDITIONS AND MODERATE TRAFFIC TRAVELING ABOUT 65MPH. THIS WAS THE SECOND TIME IT HAPPENED AND THE FIRST AFTER PERFORMING WORK ABOUT 2 THOUSAND MILES EARLIER. THE WORK INCLUDED, REPLACE FRONT BRAKE PADS, CALIPERS AND ROTORS AFTER DEALER DISCOVERED POSSIBLE STICKY NOT FROZEN LEFT FRONT CALIPER. REPLACING LEFT AND RIGHT SIDE UPPER AND LOWER BALL JOINTS ALL FOUND TO BE IN TOLERANCE BUT DEALER CONVINCED WARRANTY COMPANY THAT THEY SHOULD BE REPLACED. 4 WHEEL COMPUTER ALIGNMENT. FRONT END APPEARED TO BE IN NEAR NEW CONDITION AS THE ORIGINAL MILEAGE WAS JUST OVER 30K. THE TRUCK HAD NO SIGNS OR SYMPTOMS FOR OUT OF BALANCE WHEELS OR TIRES, SHOCKS, SPRINGS OR STEERING STABILIZER. THERE WAS NEVER EXCESSIVE PLAY IN THE STEERING. THE WARRANTY COVERED APPROXIMATELY $1100 OF THE TOTAL THAT WAS OVER $2300. THE CONDITION REOCCURRED LESS THAN 2000 MILES AFTER THE WORK WAS COMPLETED. THIS IS INDICATIVE OF A DESIGN FLAW WITH THE SIZE OF COMPONENTS USED IN THE CONTROL ARMS. THE CONTROL ARMS FAIL TO STABILIZE THE FRONT END AFTER HITTING A BUMP ON ONE SIDE. THE ARMS ACTUALLY ACT AS SPRINGS COUNTERACTING FORCES WHICH CAUSE THE FRONT AXLE TO SHAKE VIOLENTLY UNTIL VEHICLE SPEED DROPS TO BELOW 20 MILES AN HOUR AS THE ENERGY DISSIPATES. CHRYSLER, SPECIFICALLY THE LOCAL DEALERS HAVE SUGGESTED UNEVEN TIRE PRESSURES AND EVERYTHING ELSE THAT WAS REPLACED EARLIER. THIS PROBLEM IS INHERENT TO THIS VEHICLE'S DESIGN AND THE USE OF LESS THAN REQUIRED SIZE OF COMPONENTS.

Feb 06, 2017

DRIVING ON THE MA ROUTE 128 S HIGHWAY AROUND 65-70 MPH, I HIT A POTHOLE ON THE LEFT SIDE OF THE TRAVEL LANE. THE TRUCK STARTED TO SHAKE VIOLENTLY AS DESCRIBED WITH A DEATH WOBBLE. THE VIOLENT SHAKING DID NOT STOP AFTER APPLYING THE BRAKES TO SLOW THROUGH ABOUT 35-40 MPH. IT FELT AS IF ALL 4 TIRES BLEW SIMULTANEOUSLY. NO OBVIOUS DAMAGE WAS OBSERVED ONCE STOPPED. THIS TRUCK HAS LESS THAN 33900 MILES AT THE TIME OF THE INCIDENT. THE STEERING FEELS OTHERWISE TIGHT AND RESPONSIVE, THE TIRES AND WHEELS ARE STOCK AND ARE WEARING EVENLY. THIS IS A VERY DANGEROUS CONDITION THAT AFFECTS THE SAFETY OF OPERATOR, OCCUPANTS AND OTHER DRIVERS NEAR AN UNCONTROLLABLE VEHICLE. THE INTERNET SOURCES ARE WIDELY AWARE OF THE CONDITION WITH NO CLEAR SOLUTION TO THE PROBLEM. MANY PEOPLE IDENTIFY EQUIPMENT INCLUDING SHOCKS, BALL JOINTS, STEERING BOXES, TIE RODS AND ENDS AND STEERING DAMPERS AND UNBALANCED TIRES. SOME CONSUMERS INDICATE THAT EVEN WITH ENTIRE FRONT ENDS BEING REPLACED THE PROBLEM CONTINUED. THIS INDICATES A DESIGN PROBLEM TO ME.

Nov 09, 2016

MY NEW RAM 2500 HD TRUCK HAS "DEATH WOBBLE". WHEN AT HIGHWAY SPEEDS WHEN YOU HIT A BUMP IN THE ROAD JUST RIGHT THE FRONT END VIOLENTLY SHAKES OUT OF CONTROL UNTIL YOU ALMOST COME TO A COMPLETE STOP. IT SHAKES SO HARD I CAN'T BELIEVE YOU DON'T HAVE TO REBUILD THE FRONT END EVERY TIME IT HAPPENS. IT HAS BEEN TO THE DEALER 5 TIMES TO BE REPAIRED AND THE PROBLEM STILL PERSISTS. I WAS TOLD BY THE NEW SERVICE MANAGER AT THE DEALERSHIP I PURCHASED THE TRUCK FROM THAT THE PROBLEM COULD NOT BE 100% FIXED AND THAT IT WILL ALWAYS COME BACK. AND THAT I'M LUCKY THAT IT HAS ONLY HAPPENED A COUPLE TIMES A YEAR. THIS HAS BEEN A VERY DANGEROUS, AGGRAVATING, WASTE OF TIME DEALING WITH SUCH A DANGEROUS ISSUE THEY SEEM TO NOT TAKE VERY SERIOUSLY. IT HAS BEEN HAPPENING SINCE ABOUT MARCH 2014 AND THE LAST TIME IT HAPPENED WAS JAN 9TH 2016.

Jan 28, 2016

ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.

Nov 09, 2023

FACTORY MOUNTED ELECTRIC BRAKE CONTROLLER DOES NOT PUT OUT ENOUGH VOLTAGE AND CURRENT TO SAFELY STOP A HEAVY TRAILER. THIS IS A KNOWN PROBLEM AND MANY OWNERS ARE EXPERIENCING IT.

Dec 19, 2015

EXTERIOR LIGHTING

2 complaints

hi beam, low beam, both sides flicker, go off, then come on. Driver's side (low and hi beam) is now permanently off even after having a repair shop fix them.

Sep 26, 2023

THE HEADLIGHTS HAVE WATER IN THEM. THE SEAL IS BAD.

Feb 29, 2020

AIR BAGS

2 complaints

AIRBAG LIGHT KEEPS GOING ON AND OFF WHEN DRIVING. MAKES A ALARM SOUND WHEN THE LIGHT GOES ON AND OFF. WHEN YOU TURN ON THE VEHICLE THE TRUCK SAYS "AIRBAGS NEED TO BE SERVICED"

May 04, 2021

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 07, 2018

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

MY 2013 RAM 2500 TURBO DIESEL HAS EXPERIENCED A FAILURE OF THE TURBO UNIT. UPON RESEARCHING THIS, I FOUND THAT THIS HAS BEEN A DOCUMENTED PROBLEM WITH THE CUMMINS HOLSET TURBO. FROM 2007 - CURRENT THIS PART HAS BEEN FAILING CAUSING THE VEHICLE TO LIMP HOME AT 15MPH WITHOUT WARNING. FORTUNATELY I WAS JUST LEAVING A PARKING LOT AND MERGING INTO TRAFFIC AT 40MPH WHEN MY VEHICLE BEGAN TO STALL, AND I WAS ABLE TO PULL OF THE ROAD WITHOUT INCIDENT. WHY HASN'T THIS BEEN REPORTED AS A SAFETY ISSUE. I LIVE IN COLORADO WHERE THE SPEED IS 75MPH. WHAT IF THIS HAPPENED WHILE I WAS ON MY WAY HOME VIA THE INTERSTATE? I REGULARLY TAKE MY VEHICLE IN FOR OIL & FLUID CHANGES ALONG WITH THE DEALERS 20 POINT INSPECTION. NO PROBLEM WAS EVER PRESENTED TO ME. APPARENTLY, THE TURBO GETS A SOOT BUILD UP AND THE DEALERS DON'T ADDRESS THIS KNOWN FAILURE. I CONTACTED CHRYSLER ABOUT THIS PROBLEM AND THEY KNOW IT'S AN ISSUE. THE FIX FOR CONSUMERS IS $5000.00. THIS IS AN UNACCEPTABLE SAFETY RISK FOR RAM TRUCK OWNERS.

Aug 09, 2019

I RECENTLY MERGED ONTO THE HIGHWAY WHERE I LIVE AND I LET OFF THE THROTTLE VERY QUICKLY AND THEN GOT BACK INTO IT AND MY TRUCK DIDN'T ACCELERATE AT ALL FOR A COUPLE SECONDS. THIS HAS HAPPENED 10-15 TIMES DURING THE 3+YEARS I'VE OWNED IT BUT THIS INCIDENT ALMOST CAUSED A CRASH BECAUSE LETTING OFF THE GAS PEDAL AND THEN GETTING BACK ON IT CAUSE ME TO CONTINUE SLOW EVEN THOUGH I MASHED THE GAS PEDAL. THIS IS A VERY DANGEROUS SITUATION AND I THINK THERE IS SOMETHING VERY WRONG WITH THE SOFTWARE OR CONTROLLER THAT INTERACTS BETWEEN MY DRIVE BY WIRE THROTTLE AND THE ENGINE/ECU.

Jun 02, 2017

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

DEAD PEDAL ISSUE WHEN ACCELERATING THEN MOMENTARILY LETTING OF THROTTLE AND REAPPLYING THROTTLE, THERE'S A 2-3 SECOND DELAYED RESPONSE. I'VE TAKEN IT TO THE DEALER AND THEY DON'T SEEM TO KNOW WHAT'S CAUSING IT.

Jul 27, 2018

TRUCK STALLS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. OVER THE PAST 18 MONTH NOT A FUEL FILTER ISSUE.

Apr 02, 2016

ELECTRICAL SYSTEM,AIR BAGS

2 complaints

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE SERVICE TIRE PRESSURE, SRS AIR BAG, AND LOW COOLANT WARNING LIGHTS ILLUMINATED. ALSO, THE RADIO WOULD TURN ON AND OFF WITH THE VOLUME EXCESSIVELY LOUD. ALL THE LOCKS IN THE VEHICLE WOULD LOCK AND UNLOCK PERIODICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Jul 28, 2016

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.

Oct 21, 2015

ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

2 complaints

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/28/15*CN

May 26, 2015

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 13, 2015

SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE PARKING BRAKES TO STOP THE VEHICLE. THE CONTACT DIAGNOSED THE FAILURE AS AN INNER PLASTIC LINER TUBE IN HOSE COMING FROM THE STEERING WHEEL PUMP THAT JAMMED THE POWER SCREW VALVE. THE CONTACT REPAIRED THE FAILURE HIMSELF. THE CONTACT STATED THAT HE LEFT MESSAGES FOR A LOCAL RAM DEALER HOWEVER, THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,584.

Feb 23, 2021

AIR BAGS,UNKNOWN OR OTHER,ENGINE

1 complaint

1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

Feb 04, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.

Nov 11, 2020

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK OR UNLOCK WITH ANY AVAILABLE MECHANISM...ADDITIONALLY, THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK WITH THE SPEED ACTUATED LOCKING MECHANISM EITHER. THIS IS A SIGNIFICANT SAFETY ISSUE AND HAS BEEN BROUGHT UP IN SEVERAL OWNERS FORUMS.

Oct 21, 2020

STEERING,SUSPENSION,UNKNOWN OR OTHER

1 complaint

THE TRACK BAR MOUNTS HAVE ALL THE WELDS CRACKED AND IT CAUSES THE TRUCK TO SHAKE UNCONTROLLABLY AND IS VERY DANGEROUS. I HAVE ALMOST CRASHED TWICE DUE TO THIS PROBLEM. I SEE THAT FCA CURRENTLY HAS A RECALL FOR THIS EXACT PROBLEM R46, MY TRUCK FALLS WITHIN THE MODEL AND YEARS BUT FOR SOME REASON IS NOT COVERED UNDER THE RECALL. I NOTICED THE PROBLEM DRIVING ON THE HIGHWAY AT 60 MPH THE TRUCK BEGAN TO SHAKE IN A VIOLENT AND UNCONTROLLABLE MANNER ALL THE CARS AROUND ME SLAMMED THEIR BRAKES TO STAY AWAY. I WAS ABLE TO BRAKE DOWN TO 20 MPH WHEN THE SHAKING STOPPED. I PULLED OVER TO THE EMERGENCY LANE TO EXAMINE MY TRUCK AND NOTICED THE CRACKED WELDS ON THE TRACK BAR MOUNT. I NEED TO HAVE THIS FIXED UNDER THE RECALL AS THIS IS A HUGE SAFETY PROBLEM FOR MY SELF AND MY FELLOW DRIVERS I SHARE THE ROAD WITH.

Sep 28, 2020

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE ESC INDICATOR CAME ON AND WON'T GO OUT

Jan 19, 2020

STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC NOTICED THAT THE TRACK BAR WAS CRACKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 467-8055). THE DEALER STATED THAT THEY WERE NOT ABLE TO ASSIST BECAUSE THE LIFT KIT INSTALLED ON THE VEHICLE CAUSED STRESS TO THE TRACK BAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Apr 03, 2019

POWER TRAIN,SERVICE BRAKES

1 complaint

THE E-BRAKE KEEPS LOSING IT ADJUSTMENT AND WILL NOT HOLD THE TRUCK WHEN PARKED. IT HAS A 6 SPEED MANUAL TRANSMISSION WHEN DRIVING WILL POT OUT OF GEAR ON ROUGH ROADS AND AT TIME WILL NOT SHIFT INTO REVERSE. I HAND TO DODGE SEVERAL TIMES ON THIS ISSUE TO NO AVAIL.

Jan 22, 2019

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

I WAS TRAVELING ALONG I-25 ABOUT 75-80 MPH WHEN THE STEERING GOT EXTREMELY TIGHT SO I STARTED TO SLOW DOWN AND WHEN I DID SO I FOUND OUT THERE WAS LITTLE TO NO BRAKES. ONCE I COASTED TO THE EDGE OF THE INTERSTATE THE TRUCK STARTED TO OVERHEAT REALLY FAST SO I SHUT IT OFF. I OPENED THE HOOD AND EXAMINED THE MOTOR AND FOUND THAT THE WATER PUMP SHAFT HAD SNAPPED OFF BECAUSE THE WATER PUMP FAILED. WHEN IT HAPPENED MY TRUCK LOST EVERYTHING THAT IS TURNED OFF OF THE SERPINTINE BELT WHICH INCLUDES POWER STEERING PUMP ALL HYDRAULIC SYSTEM FOR MY MASTER CYLINDER AND COOLING SYSTEM. THERE WAS NO WARNING THAT THE PUMP WAS GOING TO FAIL AND AT 75 MPH IT WAS AMAZING THAT NOTHING CATASTROPHIC HAPPENED WITH NO STEERING OR BRAKES. I HAVE RESEARCHED AND FOUND THERE IS A RECALL FOR THE WATER PUMP ON MY TRUCK BUT IT DOESNT MENTION ANYTHING ABOUT IT FAILING LIKE MINE DID WITH 40,000 MILES ON IT.

Aug 13, 2018

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

WIPERS RUNNING WITH KEY AND WIPER SWITCH OFF. WENT TO GO TO WORK AND WALKED OUTSIDE TO FIND WIPERS RUNNING IN LOW. DISCONNECT BATTERY TO STOP. WAITED 5 DAYS, AS SOON AS I CONNECTED, THEY STARTED UP. PULLED FUSE AND THEY STOPPED, HAVEN'T USED TRUCK SINCE.

Jul 21, 2018

SERVICE BRAKES, HYDRAULIC

1 complaint

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS REVERSING OUT OF THE GARAGE, THE REAR WHEELS SUDDENLY SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED (AFTER THE REAR WHEELS WERE REMOVED) THAT THE EMERGENCY BRAKE PADS HAD DETACHED AND FELL INTO THE REAR AXLE. THE BRAKE PADS WERE REMOVED, BUT WERE NOT REPLACED. AFTER CONTACTING THE LOCAL DEALER (DON CHRYSLER/DODGE IN CADILLAC, MI), THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON AMONG THIS MODEL VEHICLE AND OCCURRED DUE TO LACK OF USE OF THE EMERGENCY BRAKES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

May 10, 2018

ELECTRICAL SYSTEM,ENGINE

1 complaint

2 MONTHS AFTER RECALL WAS PERFORMED FOR THE SCR CATALYST FAILURE IN THE RAM 2500 2013 TRUCK, THE DEF SYSTEM HAS UNDERGONE A COMPLETE FAILURE AND NO LONGER FUNCTIONS. THE TRUCK IN CURRENTLY IN A MILEAGE COUNT DOWN THAT CAN NOT BE STOPPED UNTIL REPAIRED BY THE DEALER. THE VEHICLE WILL BE UNDRIVABLE ONCE THE COUNTDOWN REACHES ZERO. THE SYSTEM UNDERWENT COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN. THE FUSE FOR THE SCR FEED HAS BEEN REPLACED TWICE SINCE THE ISSUE FIRST APPEARED AND EACH TIME IT HAS HAPPENED DURING WET CONDITIONS. NO STANDING BODIES OF WATER WERE CROSSED AND NO RIVERS WERE FORDED. THE VEHICLE DID NOT HAVE ANY OF THESE PROBLEMS PRIOR TO THE RECALL AND COULD BE DRIVEN IN WET WEATHER WITHOUT WORRY. THE VEHICLE IS NOW A MAJOR SAFETY HAZARD AND CONTINUES TO HAVE RECALLS MADE TO IT THAT HAVE NO SOLUTION. THERE ARE TWO OUTSTANDING RECALLS ON THE VEHICLE THAT HAVE NO PRESENTED SOLUTION OR DATE FOR REPAIR.

Feb 26, 2018

SUSPENSION,STRUCTURE,UNKNOWN OR OTHER

1 complaint

MY VEHICLE HAS A RATCHETING SOUND THAT COMES FROM SOMEWHERE IN THE LEFT FRONT CORNER OF THE TRUCK WHEN A POTHOLE OR DIP IS DRIVEN OVER AT HIGHWAY SPEEDS. I AM UNABLE TO TELL IF THIS IS CAUSED BY THE BRAKING SYSTEM, SUSPENSION OR STEERING MECHANISM. I CAN CLEARLY FEEL THE RATCHETING VIBRATIONS IN ON THE STEERING WHEEL MAKING ME BELIEVE IT IS PART OF STEERING OR SUSPENSION. THIS HAS BEEN GOING ON IN THIS TRUCK FOR AT LEAST 4 YEARS NOW AND IT SEEMS TO BE GETTING WORSE OVER TIME. I HAVE TAKEN THIS TRUCK INTO MULTIPLE DEALERS TO RESOLVE THIS ISSUE, WHILE BOTH IN WARRANTY AND OUT OF WARRANTY. THE DEALERS ARE ABLE TO REPRODUCE THE NOISE BUT UNABLE TO FIND THE CAUSE AND CORRECT IT. THIS HAS BEEN AN ONGOING ISSUE AND I AM CONCERNED ABOUT THE SAFETY ASPECT. MOST RECENTLY THE DEALER THAT I BOUGHT IT FROM TOLD ME THAT I SHOULD JUST TRADE IT IN FOR A NEW ONE AND THAT THE PEOPLE THAT TEST DRIVE THE THE TRUCK ONE WOULDN'T BE ABLE TO FIND THE ISSUE AND I WOULD GET THE MOST MONEY NOW. SEEMED VERY SHADY TO ME. I HAVE A COMPLETE AND UP TO DATE SERVICE HISTORY ON THIS TRUCK AND HAVE HAD LOTS OF ISSUES WITH IT BUT THIS ONE HAS TO BE THE MOST ANNOYING. THAT AND THE DRIVERS SIDE DOOR MIRROR THAT SEEMS TO BE BADLY ENGINEERED AND BEING UNABLE TO SEE OUT OF IT WHILE DRIVING BECAUSE OF THE ROUGH RIDE.

Feb 11, 2018

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

BRAKE SHIFT INTERLOCK IS MALFUNCTIONING. VEHICLE SHIFTS OUT OF PARK WITHOUT DEPRESSING BRAKE PEDAL.

Jan 19, 2018

FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM

1 complaint

NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

Dec 02, 2017

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

REAR AXLE TUBE SEALS FAIL PREMATURELY, RENDERING BRAKES ON AFFECTED SIDE(S) INEFFECTIVE DUE TO LUBRICATION SATURATION OF BRAKE DISC AND PADS. THERE HAVE BEEN MULTIPLE (PREMATURE) FAILURES OF THESE SEALS ON LATE MODEL RAM TRUCKS, SOME AS EARLY AS 12000 MILES.

Jul 15, 2017

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER DRAINS FLUID BACK INTO TRANSMISSION WHEN PARKED OVER NIGHT OR LONGER AT VARIOUS RATES, ENGINE STALLS, GEAR SHIFTER ISSUES. *SMD THE CONSUMER STATED THE MINIMUM DRAIN BACK WAS 1/2 QUART ABOVE FULL IN THE TRANSMISSION, WHICH CAUSED SOFT ENGAGEMENT OF THE GEAR SELECTED. HOWEVER, THE CONSUMER STATED THE WORST EXPERIENCE WAS WHEN THE TRUCK WAS FACING UP HILL ON A SLIGHT GRADE AND THE GEAR SELECTOR WAS IN DRIVE. WITH A LIGHT THROTTLE, THE VEHICLE ROLLED BACKWARDS AND THE BRAKES HAD TO BE APPLIED. THE CONSUMER ALSO STATED WHEN SLOWING DOWN TO ANY SPEED, EXCEPT IN FIRST GEAR WITH OR WITHOUT THE EXHAUST BRAKE ON, WHEN THE ENGINE RPM DROPPED TO 900-1000 RPM THE TRANSMISSION SHIFTED TO NEUTRAL AND NOT THE NEXT LOWER GEAR. AS A RESULT, THE VEHICLE FREE WHEELED ESPECIALLY PICKING UP SPEED GOING DOWN HILL. *JB UPDATED 12/13/2017 *LN UPDATED 7/12/18*JB *TR

Dec 06, 2016

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

FROM A STOP, THE VEHICLE WILL NOT ACCELERATE PROPERLY. WHEN DEPRESSING THE GAS PEDAL IT TAKES A FEW SECONDS FOR THE VEHICLE TO RESPOND. WHEN LETTING OFF THE GAS, THE THROTTLE DOES NOT RESPOND FOR ABOUT TWO SECONDS. THERE IS A SEVERE RESPONSE IN THE THROTTLE FROM WHEN DEPRESSING THE GAS PEDAL TO WHEN THE VEHICLE ACTUALLY STARTS TO MOVE. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS BECAUSE I AM TRYING TO SWITCH LANES OR ACCELERATE AND IT JUST SITS THERE FOR A FEW SECONDS. THIS IS GOING TO KILL PEOPLE ESPECIALLY ONES UNFAMILIAR WITH DRIVING THE VEHICLE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. THIS SAME PROBLEM EXISTS IN ALL RAM 2500 AND 3500 WITH THE TURBO DIESEL MOTOR FROM YEARS 2011-2016. AS I HAVE DRIVEN THE VEHICLE FOR THE PAST THREE YEARS IT HAS BECOME INCREASINGLY WORSE. THE DELAY IN THROTTLE RESPONSE HAS GOTTEN LONGER.

Sep 30, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

WIPERS FUNCTION WHEN NOT TURNED ON, LIGHTS FLICKER ON & OFF WHEN ON HIGH BEAM, HIGH BEAMS WON'T COME ON AT ALL, TRACTION CONTROL INDICATOR GOES ON & OFF WHILE DRIVING, RADIO DISPLAY WILL NOT TURN ON & WE ARE UNABLE TO CHANGE RADIO STATIONS, A/C WILL NOT BLOW AT SELECTED SPEED, TURN SIGNALS ARE NOT FUNCTIONING WHEN TURNED ON. ALL ABOVE WHILE DRIVING OR IDLING, HIGHWAY & CITY TRAVELS.

Aug 29, 2016

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM PAIN IN THE SHOULDER, KNEE, ANKLE, AND NECK. THE FAILURE MILEAGE WAS 29,000.

Apr 29, 2016

Crash: 1

Injuries: 1

AIR BAGS,SERVICE BRAKES,ENGINE

1 complaint

TOOK MY VEHICLE IN TO A SCHEDULED APPOINTMENT ON 3/12/2016 AT 10 AM. WENT BACK TO THE DEALER ON 3/16/2016 AT 11:30 AM DUE TO NOT GETTING ANY RETURN PHONE CALLS FROM THE MESSAGES I LEFT AND FOUND THAT NOTHING HAD BEEN DONE. THESE RECALLS COULD BE DANGEROUS BUT SAN ANTONIO CHRYSLER DODGE DOES NOT THINK SO.

Mar 16, 2016

ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL/PROPULSION SYSTEM), HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 25, 2015

ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 10/5

Jul 31, 2015

ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,STRUCTURE

1 complaint

ON 01/14/2015 I WENT TO FUEL UP AT GAS STATION THE GAS GAUGE WAS SHOWING EMPTY. I STARTED TO PUT FUEL IN MY TRUCK AND IT SPILLED OUT ALL OVER THE TRUCK AND GROUND. I TRIED TO PUT FUEL IN IT AGAIN AND THE SAME THING HAPPENED. THE TRUCK TOOK ONLY $1.72 IN FUEL. I THEN TOOK IT TO THE DEALER SHIP WHERE I BOUGHT THE TRUCK. I EXPLAINED WHAT HAPPENED THEY RAN TEST ON IT. REPAIR THE CHECK BALL IN TANK WAS STICKING. THEY ORDERED A HOLE NEW TANK AND REPLACED TANK TRANSFER FUEL PUMP ALSO INSTALLED A NEW FILLER NECK, FLAPPER WAS STICKING ALSO AND REPLACED TUBE ASSEMBLY ## VIN PASSED ## DODGE RAM 2500 2013 ## THE CONSUMER STATED WHEN HE OPENED THE PASSENGER SIDE FRONT DOOR, THE MOLDING FROM THE TOP OF THE DOOR FELL OFF. THE MOLDING THEN FELL OFF THE DRIVER SIDE, TOO. THE CONSUMER REFERENCED RECALL # 14V635000. HE BELIEVED HIS MAKE, MODEL AND YEAR SHOULD HAVE BEEN INCLUDED.

Jul 28, 2015

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

RECALL: P65/NHTSA 14V-635 : DIESEL FUEL HEATER ELECTRICAL CONNECTOR: RECEIVED FIRST RECALL IN DECEMBER, 2014. TOOK TRUCK TO DEALER (HADDAD DODGE, BAKERSFIELD, CA) AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS AND WOULD CALL WHEN PARTS WERE AVAILABLE. AS OF 5-12-15, NO CALL AND NO REPAIR. RECEIVED ANOTHER RECALL NOTICE IN MAIL 5-10-15 FOR SAME SAFETY ISSUE. THIS IS LISTED AS AN "IMPORTANT SAFETY RECALL". IF THIS IS SO IMPORTANT, THEN WHY HAS 5 MONTHS GONE BY WITH NO PARTS AND NOW A SECOND NOTICE SENT. IT WOULD APPEAR THAT DODGE CORPORATE/DEALERS SHOULD BE HELD ACCOUNTABLE FOR GETTING THE PARTS AND MAKING THE REPAIR. I CONSIDER 5+ MONTHS AS AN UNREASONABLE AMOUNT OF TIME. OTHERWISE, TAKE THE RED LABEL OFF THE FRONT OF THE NOTICE AND REMOVE THE WORD "IMPORTANT" FROM THE LABEL.

May 12, 2015

STEERING,SERVICE BRAKES

1 complaint

1)TRUCK PULLS TO THE RIGHT SINCE DAY OF PURCHASE. HAVE HAD TRUCK TO MULTIPLE ALIGNMENT SPECIALISTS INCLUDING DEALERSHIPS AND FINDINGS ARE THAT THE FRONT LEFT CASTER IS OUT OF CHRYSLERS SPECS. AND IS NONADJUSTABLE DUE TO SOLID FRONT AXLE(4X4) I HAVE BEEN PULLED OVER TWICE FOR SWERVING BY LAW ENFORCEMENT. GIVEN A 3 SECOND COUNT AND THE TRUCK WILL BE IN THE NEXT RT LANE ON A ROAD WITH LITTLE OR NO CROWN.. I FEEL I AM GOING TO HIT AN CYCLIST OR PEDESTRIAN ON THE SIDE OF THE ROAD. 2) THE EXHAUST BRAKE WILL ENGAGE WHEN NOT ACTIVATED BY CONTROL BUTTON INTERMITTENTLY. I CAN ACCELERATE TO 65MPH AND AS SOON AS I LET OFF ACCELERATOR EXHAUST BRAKE WILL FULLY ENGAGE AND IF IN WET, SNOW OR ICY CONDITIONS WILL CAUSE TRUCK TO LOSE CONTROL ESPECIALLY IF TOWING A TRAILER. (JACK KNIFE) PER OWNERS MANUAL! I HAVE PROVEN THIS TO DODGE AND HAVE VIDEO PROOF ALSO. I HAVE HAD MULTIPLE ATTEMPTS BY DODGE TO REPAIR. WITH NO SUCCESS. 3) SAFETY RECALL P65 DIESEL HEATER OVERHEATING CAUSING AN ENGINE FIRE WAS ISSUED AT LEAST 5 MONTHS AGO WITH NO PERMANENT FIX AT THIS CURRENT DATE. I WONT EVEN DRIVE THIS TRUCK ANYMORE DUE TO ALL THE SAFETY ISSUES. I PURCHASED THIS TRUCK TO TOW AN TRAVEL TRAILER WITH MY FAMILY BUT DO NOT WANT TO PUT THEIR LIVES IN JEOPARDY. *TR

Mar 29, 2015

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE EXHIBITS AN ACCELERATOR 'DEAD PEDAL' PROBLEM. WHEN PULLING OUT INTO TRAFFIC, OR SLOWING THEN ACCELERATING, IF ONE LIFTS THE THROTTLE THEN REAPPLIES THE THROTTLE QUICKLY, THE TRUCK DOES NOT RESPOND FOR SEVERAL SECONDS. IN HEAVY TRAFFIC, THIS CAN CREATE (AND HAS CREATED) A POTENTIALLY DANGEROUS SITUATION. THIS HAS BEEN AN ONGOING PROBLEM THAT THE DEALER HAS BEEN UNABLE TO RESOLVE. *TR

Mar 07, 2015

FUEL SYSTEM, DIESEL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Feb 25, 2015

EXTERIOR LIGHTING,STRUCTURE

1 complaint

UPON OPENING THE BACK DOOR OF THE TRUCK AFTER A HEAVY RAIN, WE NOTICED THE SEAT AND CARPET WERE WET. THE UNDER SEAT STORAGE COMPARTMENT HAD AN INCH OF WATER. WE ASSUMED THE DOOR HADN'T BEEN CLOSED COMPLETELY, UNTIL IT HAPPENED AGAIN WHEN NOBODY HAD OPENED THE DOOR. WE ASSUMED IT WAS A LEAK AROUND THE WINDOW OR DOOR SEALS AND MADE AN APPOINTMENT WITH THE DEALER. WHEN WE ARRIVED WE WERE TOLD IT WAS ACTUALLY A LEAK FROM THE REAR BRAKE CAB LIGHT AND "IT HAPPENS ALL THE TIME ON MANY MODELS. WE DON'T KNOW WHY RAM WON'T FIX IT. " *TR

Jan 24, 2015

VEHICLE SPEED CONTROL,ENGINE

1 complaint

WHILE DRIVING I NEEDED TO MERGE INTO ON COMING TRAFFIC. AS I ACCELERATED I SUDDENLY NEEDED TO LET OFF HE THROTTLE DUE TO CONDITIONS. WHEN THE THROTTLE WAS REAPPLIED I HAD A COMPLETELY DEAD GAS PEDAL THAT WAS NOT RESPONSIVE. THE TRUCK REMAINED UNRESPONSIVE FOR A SOLID 2-3 SECONDS, THEN IT SLOWLY STARTED TO ACCELERATE AGAIN. THE TRUCK NEVER QUIT RUNNING AND NO DASH LIGHTS INDICATED A PROBLEM DURING THIS INCIDENT. OVER THE LAST YEAR OF DRIVING THE TRUCK IT HAS DONE IT NUMEROUS TIMES AND PUT ME AND MY FAMILY IN DANGER. I AM ALSO ABLE TO REPLICATE THIS PROBLEM TIME & TIME AGAIN. I HAVE BEEN TOLD BY THE DEALER SHIP THAT ITS THE NATURE OF THE BEAST. THIS SEEMS TO BE A HUGE PROBLEM AND IS ALL OVER VARIOUS RAM FORUMS. *TR

Dec 29, 2014

SEAT BELTS

1 complaint

HIT A DEER AND SIDE CURTAIN AIRBAGS DEPLOYED. AFTER INCIDENT OCCURRED SEATBELT WOULD NOT RELEASE, POLICE HAD ALSO ATTEMPTED TO RELEASE SEATBELT BUT HAD TO END UP CUTTING THE BELT TO GET MY HUSBAND OUT OF THE VEHICLE.

Dec 09, 2014

Crash: 1

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WHEN I'M ACCELERATING AND HAVE TO GET OFF THE THROTTLE AND BACK ON QUICKLY THERE'S A SERIOUS PAUSE, I ALMOST GOT REAR ENDED BECAUSE I HAD NO THROTTLE RESPONSE FOR A FEW SECONDS. THIS HAPPENED TO ME SEVERAL TIMES SINCE MAY, IT IS VERY BAD WHEN PULLING MY RV. PLEASE ASK CHRYSLER TO LOOK INTO IT. THANKS *TR

Sep 15, 2014

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

DEAD PEDAL FROM COMPLETE STOP, DEAD PEDAL OFF AND ON THE THROTTLE. SAFETY HAZARD!! *TR

Sep 13, 2014

FUEL SYSTEM, DIESEL,VEHICLE SPEED CONTROL,ENGINE

1 complaint

WHILE DRIVING MY 2013 RAM 2500 CREW CAB 4X4 (VIN [XXX] ) I WAS ON AN ONRAMP HEADED ONTO THE HIGHWAY AND I TRIED TO ACCELERATE FROM ROUGHLY 10-15 MPH TO HIGHWAY SPEED BECAUSE OF THE SHORT ON RAMP AND HEAVY TRAFFIC. THE TRUCK REFUSED TO ACCELERATE AT EVEN A MODERATE SPEED WHILE THE ACCELERATOR WAS FULLY DEPRESSED. I ENDED UP HAVING TO PULL OVER TO THE SHOULDER BECAUSE I WAS NOT ABLE TO GAIN ANY SPEED DUE TO WHAT I BELIEVE WAS SOME KIND OF ELECTRONIC PROGRAM PREVENTING ACCELERATION. I TRIED TO RESEARCH ONLINE FOR SOME ISSUES OTHER PEOPLE MAY HAVE BEEN REPORTING AND FOUND PEOPLE REFERRING TO SOMETHING CALLED TORQUE MANAGEMENT BEING THERE PROBLEM. I WANT RAM TO FIX THIS ISSUE BECAUSE IT IS A TRUE SAFETY ISSUE WHICH PREVENT NECESSARY ACCELERATION IN REAL WORLD DRIVING SITUATIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 23, 2014

FUEL SYSTEM, DIESEL,VEHICLE SPEED CONTROL

1 complaint

ON THE CUMMINS DIESEL 6.7 ENGINE, WHEN TRYING TO CHANGE LANES AND ACCELERATE THE TRUCK HAS A HUGE HESITATION, OR LAG, IN ACCELERATION. IT IS VERY DANGEROUS TO GO FROM THE SLOWER RIGHT HAND LANES AND MOVE OVER TO THE LEFT LANES. AFTER THE HESITATION IT ACCELERATES FINE. *TR

Jul 09, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

DURING NORMAL DRIVING WHEN TURNING OR CHANGING LANES AND TRYING TO ACCELERATE RAPIDLY TO MERGE INTO MOVING TRAFFIC, THE TRUCK WILL STOP RESPONDING VIA ACCELERATOR COMPLETELY. THE TRACTION CONTROL IS ON, BUT NOT ACTIVE DURING THIS EFFECT. BASICALLY ANYTIME I ACCELERATE RAPIDLY FROM A STOP THE TRUCK DOES NOT RESPOND AND LEAVES ME DEAD IN THE WATER. *TR

Jun 24, 2014

FUEL SYSTEM, DIESEL

1 complaint

WELL THE FIRST TIME I GOT DIESEL IT LEAKED ALL OVER THE GROUND SO I TOOK IT TO THE DEALER. THE DEALER INFORMED ME IT IS DOING WHAT IT WAS DESIGNED TO DO. IT NEED FUEL SO I FILLED IT UP AGAIN AND DROVE WERE I NEEDED TO GO I LOOKED AND DIESEL WAS LEAKING ALL OVER THE REAR SPRING, BRAKES AND WHEEL SO I WENT BACK TO DEALER THEY GAVE ME A FUEL CAP AS THE 2013 DID NOT HAVE A FUEL CAP. THIS DOES NOT FIX THE PROBLEM AS WHEN YOU FILL UP WITH FUEL IT PUTS 2 TO 5 CUPS OF FUEL ON THE GROUND! TO ME THIS IS SEVERAL HAZARDOUS / CONTAMINATION/ DANGERS IT IS A SMOG COMPLIANCE TRUCK BUT I THINK FUEL LEAKING ON GROUND IS A BAD HAZARD LET ALONE FUEL ON BRAKES WHEN HOT IT COULD CATCH FIRE OR GET YOUR BRAKES NOT TO WORK. *JS

Apr 14, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPEN AGAIN CAUSING AN ACCIDENT AND PLACE MYSELF AND OTHERS IN DANGER. I WILL BE VISITING A DEALERSHIP TO GET IT EVALUATED. AFTER AN INTERNET SEARCH, IT APPEARS THIS IS A FAIRLY COMMON PROBLEM; CHRYSLER NEEDS TO FIX THIS PROBLEM. *TR

Dec 20, 2013

INTERIOR LIGHTING

1 complaint

A FEW DAYS AFTER PURCHASING THE TRUCK I NOTICED ONE OF THE CEILING COURTESY / MAP LIGHTS WAS NOT WORKING AND THE NEXT TIME IT CAME ON IT WOULD BE ON AT HALF POWER. IT EITHER DOESN'T COME ON OR COMES ON AT HALF POWER. I VISITED THE DEALERSHIP SEVERAL TIMES FOR THEM TO TRY AND LOCATE A NEW MAP LIGHT. THE DEALER AFTER SEVERAL TRIPS TOLD ME THEY COULDN'T FIND THE NEEDED PARTS AND DIDN'T KNOW WHAT ELSE TO TELL ME. I HAVE CONTACTED RAM CUSTOMER SERVICE NUMEROUS TIMES AS WELL AS THE BBB OVER THE PAST 6 MONTHS CONCERNING THIS PROBLEM. RAM CUSTOMER SERVICE STATES THERE ARE NO PARTS AVAILABLE TO REPAIR MY 2013 2500 RAM TRUCK WHICH COST $60,000 AND THEY DON'T KNOW WHEN ANY PARTS WILL BECOME AVAILABLE. ONE OF MY CONCERNS IS THIS LIGHT MUST HAVE A ELECTRICAL SHORT OF SOME SORT EITHER IN WIRING OR THE LIGHT ITSELF THEREFORE MAY BE A FIRE HAZARD. RAM APPEARS TO CARE LESS. *JS

Sep 24, 2013

2013 RAM 2500 Problems & Complaints

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