How many problems does the 2018 RAM 2500 have?

The 2018 RAM 2500 currently has 2226 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2018 RAM 2500?

The most common problems reported for the 2018 RAM 2500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2018 RAM 2500 problem data come from?

All problem and complaint data for the 2018 RAM 2500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2018 RAM 2500 Problems

SERVICE BRAKES

952 complaints

Warning lamps for braking systems are active. Recall C4B has been active for over a year now with no remedy.

Dec 17, 2025

Continuing saga of HCU failures. First identified years ago, i follow up with dealer monthly. Latest call last Friday, they advised no solution or timeline for repair provided by FCA. Impact is loss of ABS (reduced braking safety), loss of control of trailer electronic brakes (increased risk while towing a trailer), incessant audio warning alarms (distracts driver), and loss of other systems (cruise control). First detection of malfunction was spring 2024. My fear is FCA/Stellantis are not doing their due diligence to preserve the safety of their customers muchless of our highways. All documentation of the problem is based on personnel research and verbal communication with the dealer service department. I do have maintenance records identifying the problem with my vehicle if needed.

Dec 14, 2025

ABS / HCU failed. It was recalled a year ago but still no parts / remedy available. It needs to be fixed. A year is a ridiculous amount of time to have no fix.

Dec 14, 2025

Hydraulic Brake controller has been under recall for over a year with no remedy. Unacceptable and dangerous at this point. When will action be taken against Mopar and chrysler?

Dec 13, 2025

ABS warning/Traction Control lights and warning chime activation...for over 9 month...

Dec 11, 2025

+ 947 more complaints for this component

SERVICE BRAKES, HYDRAULIC

226 complaints

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000( Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Dec 16, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the ABS and the Traction Control warning lights were intermittently on while driving. The contact stated that both systems' failure had caused the vehicle to skid while driving on wet pavement. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 94,000.

Dec 16, 2025

The contact owns a 2018 Ram 2500. While the contact's husband was driving at an undisclosed speed, the vehicle was shaking erratically. The contact stated that the traction and ABS warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with an unrepaired recall. The contact was informed that the parts were not available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The contact stated that the failure had occurred while the contact was pregnant, which added a lot of stress. In addition, the contact stated that the vehicle failed an inspection because of the open recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 88,000.

Dec 11, 2025

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly deactivated, and the “Service ABS” and “ESC” warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part needed for the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed and needed to be replaced. The dealer confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.

Dec 10, 2025

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and driving at an undisclosed speed while hauling a trailer, the traction control and ABS warning lights illuminated with the messages "ABS Electronic Brake Failure" and "Electronic Brake Failure" displayed, and the ABS audible chime. Additionally, the brake pedal went to the floorboard while depressed, and the brakes made an abnormal sound. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who retrieved DTC: C2200-49 (Anti-lock Brake (ABS) Module) and C0020-01 (ABS pump motor control). The dealer and a second dealer, Granger Motors (1708 Sycamore St, Granger, IA 50109), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

Dec 09, 2025

+ 221 more complaints for this component

ELECTRICAL SYSTEM,SERVICE BRAKES

209 complaints

My ABS module has an active recall. I have replaced brakes and rotors in the front and rear. I have had to resurface my rear rotors due to the issue. My breaks are locking up and causing issues. I can't back up my trailer without my breaks locking up. The recall has been active for almost a year without a resolution. This problem is unsafe and people's lives are at risk. Something needs to be done. I can't even buy an aftermarket updated part to fix this issue. Thank you!

Nov 25, 2025

My vehicle has a recall for a an ABS control module which affects, the ABS system, traction control, and cruise control system. The cruise control system will randomly turn off when the vehicle is at highway speeds causing a momentary struggle to keep control of the vehicle. The driver information display in the gauge cluster will randomly flash an error message with an audible "ding" which is highly distracting while driving. At times, this warning flashes every 3-5 seconds and lasts for 10-30 minutes at a time making it very difficult to concentrate on driving the vehicle. The traction control system fails when the message flashes which has been a problem on wet roads. The dealership has acknowledged the recall of the ABS module multiple times and indicated the manufacturer has not made a fix available for nearly a year. The issues with my vehicle are becoming more apparent and frequent every week. This is the second Ram 2500 I have owned that experienced a failure of the ABS module. I began to notice the issues with this vehicle in July of 2023 and the frequency has dramatically increased in recent months.

Nov 17, 2025

Experiencing persistent ABS and Anti skid lights flashing on dash board along with persistent dinging, which has become very annoying. Took the vehicle to my nearest Ram dealership and they ran a diagnostic on it and told me that it was a faulty ABS/HCU causing the problem, but that there were no parts available to repair it. They said they would call and schedule an appointment to have it repaired as soon as the parts become available. I don’t know if I can wait much longer, as the constant dinging is very upsetting to my wife, who normally drives the truck.

Oct 04, 2025

The ABS and and electric circuit lights came on, on the dash. Then a week later my Transmission started acting up. I had it into the shop and they are saying the 2 are related. They have given me the paperwork showing how the code that comes up is from the recall and the paperwork showing it can trigger the transmission control module. The manufacturer made the recall back in December of 2024. They have yet to come up with a fix. Now we have a none drivable truck that has to sit until they find a fix. I am still making payments on this vehicle and they have nothing to say. We are almost coming up on a year, where is the liability?

Sep 20, 2025

First, I was not involved in an incident or accident with my vehicle. My concern is for my safety in the future while driving this vehicle. My RAM 2500 Power Wagon has a safety recall C4B/NHTSA 24V-896 for the brake system but there are no parts available to fix it. I currently have an ABS caution light with a "Service Electronic Braking System" and "Service Automatic Braking System" that constantly flashes and dings at random. I took my vehicle in to my local dealership and they told me there are no parts available and they were unable to fix the ongoing problem. I asked if my vehicle was safe to drive and they told me they cannot legally tell me if it is safe or not. There is no way forward to fix my vehicle and I haven't received any information other than "we are waiting on parts". With this being a safety issue, I would expect a loaner vehicle of a similar make and model. I do not feel it is safe to continue to drive my truck with these warning lights associated with an active safety recall. I am looking for advice or some help with this issue.

Sep 02, 2025

+ 204 more complaints for this component

VEHICLE SPEED CONTROL,SERVICE BRAKES

124 complaints

abs and traction lights stay on. cruise control does not work. recall is 24V-896 and parts are still not available after almost a year.

Nov 17, 2025

Since the recall was announced, my truck has experienced constant ABS and traction control alarms, including an unending beeping warning chime that makes the vehicle unpleasant and unsafe to drive. My local Ram dealer confirms that the repair parts (HCU/ABS module) are not available and that there is no estimated time frame for replacement. This situation has now persisted for months, leaving me with: •A continuously beeping alarm while driving or idling, •A loss of confidence in braking and safety systems, •And a significant loss in resale value, since I cannot sell or trade the vehicle while this open safety recall remains unresolved. Impact This recall defect has made my vehicle effectively undriveable and unsellable. I have made multiple attempts to have it repaired, but the dealer and Stellantis representatives continue to tell me that parts remain on national backorder. As a result, I am deprived of the safe and normal use of my property. Under 49 U.S.C. § 30120, a manufacturer must provide a free and timely remedy for a safety defect. The ongoing delay and the lack of any interim solution (such as a loaner or disabling the alarm) clearly violate the spirit of this requirement and constitute a constructive deprivation of use. Requested Action I respectfully request that Stellantis: 1.Provide a functional remedy immediately (replacement HCU or equivalent). 2.If parts are still unavailable, provide a loaner vehicle, temporary compensation, or buyback option until the repair can be made. 3.Confirm in writing the expected date when replacement parts will be available for my VIN. I am filing a concurrent complaint with NHTSA to document this safety-related hardship and ongoing loss of vehicle use and value. Documentation Available upon request: •Copy of dealer service report indicating unavailable parts. •Photographs/videos showing active ABS and traction control alarms. •Records of my prior attempts to schedule service.

Oct 29, 2025

The ABS system continuously dings and the cruise control will not work and shuts itself off due to recalled defective part. Waiting for new recall part!!!!!!! Why was a recall issued with no part to fix??? Make them get their act together. This is dangerous and maddening to listen to constant bell ringing in the vehicle. Not to mention the possibility of an accident. This vehicle is my daily driver. I need the vehicle to be operational and safe.

Oct 15, 2025

Vehicle is subject to safety recall for malfunctioning HCU. Frequent illumination of Anti-Lock Break and Traction Control Warning Lights with accompanying Chime and loss of Cruise Control function. When illuminated, vehicle rear wheels will slip and braking is degraded. Illumination of Warning Lights and chime very distracting. FCA initially estimated repair parts available first quarter of 2025. This has passed and no updates are available from manufacturer. This is an unsafe condition.and I request NHTSA intercede on behalf of the 300,000+ owners affected and seek clarification from manufacturer on when they plan on honoring this recall.

Jul 05, 2025

Logging a second complaint for the brake hydraulic control unit that is already recognized by FCA as a defect that needs to be replaced. I am two years into this failed unit and continue to be told by the dealer and manufacturer's customer service that the replacement part is not available and they do not have a delivery date for this part. In the last two years I have had (4) near collisions as a result of no anti-lock brakes and no traction control. Additionally the cruise control is not active when this part fails and as a long-distance driver this is fatiguing. The contant dinging of the warning light and bell is extremely irritating. The reference number for FCA's recall is C4B/NHTSA 24V-896.

Jun 18, 2025

+ 119 more complaints for this component

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

113 complaints

Abs light and traction control light stays on plus keeps popping up to service electric trailers brakes. Electric trailer brakes well not work. Cruise control stopped working. All do to recall. Truck has had this recall for over a year now and I’ll I ever get told by dealerships that the parts are unavailable. Dodge makes this junk ass trucks everyday so I don’t understand why parts are unavailable.

Nov 11, 2025

ABS module/ HCU faulty. This has been replaced 2 times and lasts 3 years. Dealership says no fix has been made at this time for recall. No new parts to fix it, ABS light constantly going off.

Nov 01, 2025

Antilock braking system and stability control. Can’t use cruise conteol

Sep 01, 2025

Under the Recall information it shows that this vehicle is unsafe to drive due to the ABS system in Major. It will go off and go on all by itself while I’m driving. and they can’t get the part I need.

Apr 18, 2025

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Apr 15, 2025

+ 108 more complaints for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

104 complaints

My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.

Aug 11, 2025

Brakes went out abs/traction control/tpms lights on. Brake pedal goes to floor 50% of the time. Have to downshift and use engine brake to stop.

Jul 12, 2025

HCU has failed on my truck back in July of 2024 it was impossible to find a replacement part got a recall letter on November had abs track control, and cruise control loss repeated dinging sounds to service ABS and electronic brakes and most recently you can hear the brake pads slightly rubbing on rotors and can feel a little bit of resistance while driving down the road

Mar 25, 2025

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

Jan 07, 2025

Crash: 1

My truck has 85000 miles on it. I have now experienced the ABS and traction control warning lights. They come on and off intermittently. The cruise control does not work when these lights are on. With all the complaints, its time Ram issues a fix under a recall.

Nov 19, 2024

+ 99 more complaints for this component

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

38 complaints

KEEPS FLASHING ABS. IT SOUNDS A BING NOISE THE WHOLE TIME I DRIVE IT. SINCE I DRIVE OVER 2 HOURS A DAY IT IS REALLY FRUSTRATING AND 5 HOURS ON THE WEEKEND. ALSO, THE RADIO CUTS OUT ALL THE TIME WHEN THE ABS IN FLASHING THE AIR CONDITIONING OR HEAT GOES FULL BLAST WHEN THE ABS IN FLASHING AND BINGING. HOW CAN YOU NOT HAVE A FIX FOR THIS YET! I PAID A LOT OF MONEY FOR THIS TRUCK AND IT IS THE BIGGEST [XXX] RIGHT NOW!!! I REALLY WANT AN ANSWER ASAP!!! BEFORE I HIRE AN ATTORNEY TO SUE CHRYSLER/DODGE. [XXX] CUSTOMER [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 07, 2025

I have received an "Important Safety Recall" issued for my vehicle. In the notice, it states that "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." I have contacted the dealership as well as RAM offices with no answer other than that the part is not available. As a safety issue, this is unacceptable. Please know that legal representation will be sought out.

Feb 10, 2025

often experience noticeable braking issues. illumination of the ABS or brake warning light on the dashboard, indicating a problem with the anti-lock braking system. difficulty maintaining proper braking pressure, especially in emergency braking situations or on slippery surfaces, where the ABS should engage. As a result, the vehicle's stopping distance increases, and I have noticed a lack of control during hard braking. In some cases, the brakes feel soft or spongy due to improper hydraulic pressure regulation. Additionally, intermittent or complete loss of ABS functionality has occurred, leading to less stable braking performance.

Nov 14, 2024

ABS won't stay engaged causing traction control to not stay engaged and causes cruise control to not stay engaged. Skidding and loss of control are possible without ABS and traction control systems working. Loss of cruise control can cause rear impact from sudden slow down. Same problems are occurring in similar vehicles. Console chimes and ABS and traction control indicator lights come on. Message to service ABS system appears on console.

Nov 14, 2024

Intermittent Electronic Brake System and ABS Failure messages. Been dealing with this issue for over a year now. Dealership told me I had to wait almost a year before there would be a fix and that’s if I’m lucky. The ABS pump motor and the software are both faulty and Ram is aware of how to fix it, and haven’t. There needs to be a recall for issue, ASAP.

Oct 26, 2024

+ 33 more complaints for this component

STEERING

36 complaints

With the vehicle running, regardless of bein parked or in motion, if I turn the steering wheel either Left or Right, the steering wheel kicks back against the direction the wheel is being turned. Having to fight the steering wheel while driving makes it dangerous while driving at highway speeds around corners, curves, etc. Took it into the dealership and they did verified the issue, their report states " Scanned vehicle pulling no relatable DTC's"... "performed further inspection of steering column and steering components with no visual external concerns" The dealership believes it is an internal part within the steering gear box, referencing an "internal check valve" but would have to replace that part and test again with the total cost bein $3486.96 !!! and still may not fix the issue which is internal to the steering components.

Dec 03, 2025

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Nov 14, 2025

Truck was "repaired" under Recall V06. Drag link/track bar was welded in place, which was supposed to be a temporary fix until parts became available to replace the bad drag link. In Mar of this year, I had the ball joints replaced. Upon repair, my steering wheel was cocked to the left in order to drive straight. Brought the truck back to have that repaired. Service center told me that because the part had been welded, they would have to break the weld, center the steering wheel, and reweld the part. That took place but did not fix the problem. My truck still turns right when the steering wheel is level. I have since been caught between Ram Customer Care and the dealership with each telling me the other needs to "do something" and both referring me to the other for assistance. I have attached photos of the work done and a copy of the recall. The weld job done on my truck is horrible, if not unsafe. But, I have to drive my truck. I think Ram is taking advantage of the good faith the Administration has shown them by allowing them to decide whether to make the replacement of the part. It should be mandatory. Probably thousands of Ram trucks in a similar situation on America's roads. The welded adjustment sleeve makes a proper alignment of the steering wheel impossible. The alignment is designed to be adjusted. Finally, I noted that the dealership violated the "do not sell" of the recall. I bought the truck in March 2019, without the recall call work done - unbeknownst to me. They did not take the recall seriously.

Sep 11, 2025

My truck would not start. I found that I could shift the vehicle into gear without the key in the ignition or foot on the brake. It appeared that the truck would not start because it could not tell when it was in park. I had to be towed to a dealership, who discovered that the Shift Interlock Solenoid had failed. There is a previous recall for the same year, make and model of my truck, but did not include my VIN. I feel that this is the same issue for which the recall was issued and mine should be included. I incurred a $640 repair bill.

Aug 22, 2025

A previous recall led to a temporary fix of the steering linkage. This temporary fix was to weld the steering linkage. I can no longer have a wheel alignment done. This causes an increased safety risk. I am constantly subjected to tire blowouts and vehicle handling whether vehicle pull, unsafe vibrations and/or general instability of vehicle. As of this moment FCA US has yet fixed the problem. There is a part that fixes this problem but FCA won’t pay for the part to put on vehicle. There needs to be a recall forcing FCA to permanently fix the existing issue rather than place a bandaid on it.

Dec 07, 2024

+ 31 more complaints for this component

SERVICE BRAKES, AIR

34 complaints

See attached document for complaint.

Sep 26, 2024

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the ABS pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 11,000.

Jun 18, 2024

The contact owns a 2018 Ram 2500. The contact stated while driving 35 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the wheel sensor needed to be replaced. The vehicle was repaired. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module, ABS pump, ABS module, and HCU needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000.

May 02, 2024

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 65 MPH, the ABS warning light illuminated, causing the deactivation of the cruise control. The vehicle was taken to a dealer where it was diagnosed, and it was determined that the hydraulic control unit and ABS sensor needed to be replaced. The contact was informed by the dealer that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.

Apr 03, 2024

The contact owns a 2018 Ram 2500. The contact stated the antilock brake system light was on and it chimed. The contact stated the chiming was distracting and the contact was unaware if the brake system was functioning. The vehicle was taken to the dealer and was informed the part to repair was on backorder for 6 months. The contact returned to the dealer and the part was on back order for another 4 months. The contact stated the part had been back ordered for a timeframe of 13 months. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

Mar 28, 2024

+ 29 more complaints for this component

ELECTRICAL SYSTEM

33 complaints

The 8.4 inch Uconnect touch screen is delaminating. This allows constant changes of most functions of the truck. Heating/defroster, radio, clock, Navigation etc all keep changing/beepinf/alerting on there own due to the defective u connect screen. This is very distracting and dangerous to drive status. The U connect keeps asking for the drivers attention. Constant changes and beeps to get the drivers attention and make selections on the U connect screen creates a crash risk. CHRYSLER knows this is an issue and will not do a voluntary recall. There is a class action lawsuit due to owners facing financial and safety risks. The truck is a 2018 Ram 2500 with only 16,000 miles. Stored in a climate protected building. There are many forums discussing this issue. 2018 Dodge/Ram products are well known for this safety defect.

Oct 21, 2025

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the trailer brake control failed to operate as needed while hauling a trailer. No warning light was illuminated. The contact diagnosed the vehicle with a trailer brake module malfunction. The contact was informed that the trailer brake module needed to be replaced due to low-voltage failures. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Aug 25, 2025

The trailer connector behind the bumper developed corrosion on the connector pins. This vehicle has always been in Arizona. No rain snow to make this occur. While pulling my 30 ft trailer home from the mountains the trailer brakes suddenly disconnected due to the pin corrosion. Had this connector been sealed like the ones in the engine compartment, the pins would not corrode. Driving steep mountain grades pulling a 30 ft trailer now became a major safety issue. Fortunately there was no incident arising from this. The solution is simple.... seal the connector. I have read about other individuals that have the same failure.

Jul 28, 2025

The backup camera is intermittent and faulty at times.

May 06, 2025

The GPS on the Uconnect radio has failed and the map, compass, and clock do not work. This is a know problem on this radio. The radio loses the ICCID number and the STAR TSB says to replace the radio. The issue is when I travel somewhere and need a map, now I have to look at my phone while driving. This is just as bad as texting. The Ram customer care says the TSB for this issue covers other vehicles but not the RAM truck. The cost to replace the radio is very expensive and I cannot afford to replace it. RAM truck will not help me out. What can be done about this issue. Lots of RAM truck owners are experiencing this issue. The issue started when my truck has about 3900 miles on it. The dealer in the Wasilla AK location was not able to troubleshoot this issue because they were short staffed. I finally decided to take it to another dealer located in Anchorage about 50 miles away.

Feb 19, 2025

+ 28 more complaints for this component

UNKNOWN OR OTHER

29 complaints

I had an appointment scheduled for November 18, 2025, at Lithia Chrysler Dodge Jeep RAM FIAT of Santa Fe to address five outstanding recalls on my Ram 2500 truck. On the morning of November 10, 2025, I called to verify my appointment and was informed by a representative in the service department that my vehicle would need to remain in the shop for at least 48 hours, and that they had never performed these particular recalls before. I requested to speak with the Service Manager, Michael, and made several attempts to reach him to confirm whether the dealership had experience completing these recalls, as I was seeking reassurance. When I finally spoke with Michael, he came across as confrontational. Following that conversation, I contacted Stellantis to inquire about obtaining a rental vehicle, as I had been told the recall work would take a minimum of 48 hours. After speaking with Stellantis, I was informed that when their representative called the dealership, they were told my appointment had been canceled—apparently because I had questioned the dealership’s ability to perform the recalls.

Nov 10, 2025

Rear camera doesn’t fully work. I’ve already had to have it replaced once it’s blurry and it’s a big vehicle causing me to almost run over a child.

Oct 21, 2025

I purchased a used pickup truck in October 2023 from a dealership in South Holland, Illinois. After the purchase, I later discovered that the odometer reading on the vehicle had been rolled back. A Chrysler dealership’s service record showed the vehicle had over 188,000 miles earlier in 2023, but it was sold to me showing around 129,000 miles. This is a difference of almost 60,000 miles. When I contacted the selling dealership, they blamed the auction they purchased it from and have not provided any resolution. Because of this discrepancy, I was denied extended warranty coverage and had to pay out-of-pocket for major repairs soon after purchase. I am submitting this report so it can be documented as a potential case of odometer fraud and investigated further.

Oct 15, 2025

Radio screen delamination. Causing ghost touch screen constantly changing radio, settings, calling people, messing with vehicle settings. Connection to OnStar service when not needed and then not able to control the radio to make changes. 100% dangerous and unsafe. Talked to 3 dealership and was told nothing in warrant or recalls but it's a known issue your with pay 100% cost or live with it..

Oct 10, 2025

Unknown--The manufacturer has not yet provided a resolution to this recall since NOVEMBER of 2024 so I am just reporting the lack of resolution.

Sep 17, 2025

+ 24 more complaints for this component

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

27 complaints

Stellantis and RAM companies have had Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status: Recall Incomplete, remedy not yet available This has been well over a year and I have lost the use of my Truck for loading my Truck Camper for the entire year due to their lack of resources allocated to fix this issue. I have had the Traction control light /ABS Service light associated with the HCU electric pump motor fail on this recall since June of 2024 and it is due to defective parts that do not last as this was the second HCU/Electric pump motor in the truck from the Manufacturer and installed serviced by my local RAM dealer dealer( first one failed at 11,500 miles approximately. my truck has 23,000 miles on it currently as and when the repair part(s) come into stock, it will be the 3rd unit installed. This time on waiting for upgraded parts to be installed under the Recall/Warranty is unacceptable and is not "TIMELY" at all. Additionally if this light comes on during driving with cruise control on it will shut off cruise control and can cause an accident from the deceleration.

Dec 06, 2025

Recall 24V-896, cannot be repaired, no repair timeline in site, vehicle is coding and dealership has confirmed code. Driving cruise will turn off and braking system becomes difficult and unstable. Warning systems come one. Dealership attempted to repair but manufacture advised they were not allowed to do so because it would not be permanent. Dealership has advised to park unit and contact Chrysler for buyback. We have called Chrysler customer care daily for 3 weeks with no success and no end in sight. The will not provide daily driver solution, vehicle replacement or repair fix. This is part of our daily driver to and from work and to and from farm to carry trailer with cattle. It is unsafe without proper braking system functioning and dealership has confirmed this and advised us to not operate. Chrysler has also advised us to not operate since it has coded but has offered no options. Dealership confirmed code on or about 8/22/2025

Sep 12, 2025

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Apr 10, 2025

The ABS dash light and traction control light started coming on about a year ago. the light is intermittent with a ding sound. Some days it comes on non stop, sometimes it doesn’t come on at all. cruise control does not work, and “park rear” button is not able to get out of the off mode.

Oct 27, 2024

Thai dang ABS going out in these trucks. And still no fix. Went out when going down the high way. Kicked out Cruze co trip 4 we and all sensors. Almost died this is crap that nothing is being done to fix this and get a part that fixes this for the customers that bought these trucks. I have a 50k truck I can’t drive. Have not driven it’s in almost a year now. SOMETHINGS NEEDS DONE

Sep 24, 2024

+ 22 more complaints for this component

UNKNOWN OR OTHER,SERVICE BRAKES

22 complaints

While operating my 2018 Ram 2500, the Hydraulic Control Unit (HCU) failed suddenly and completely, causing the loss of: Anti-lock Braking System (ABS) Electronic Stability Control (ESC) Traction Control This failure occurred without warning, creating an immediate risk of accident. The dashboard illuminated warning lights indicating system failure. The most recent diagnostic, performed on 8/19/2025 at Haley Chrysler Dodge Jeep Ram, confirmed that the HCU requires replacement. Previous incidents with the vehicle involved intermittent failures of the same systems, indicating a persistent and unresolved safety defect. The dealer has indicated that a permanent fix may not be available until late March 2026. Due to the ongoing safety risk and extended timeline for repair, I am requesting a manufacturer buyback at this time. Stellantis has not provided rental coverage upfront, requiring that I pay for a rental vehicle and submit reimbursement, which imposes financial hardship while the vehicle remains unsafe. Impact / Safety Concern: -The vehicle cannot be safely driven. -Significant risk of injury or property damage due to failure of critical braking and stability systems. Requested Action: I request federal oversight and that Stellantis provide a permanent remedy, including: -Manufacturer Buyback – Repurchase of my current 2018 Ram 2500 at 120% of the current market value; or -Manufacturer Replacement – A comparable vehicle with no unremedied recalls, free of the defect, and without additional cost Legal Assertion: I am submitting this complaint in good faith under 49 U.S.C. §30166 and related federal safety defect statutes. Documentation of communications with Stellantis, the dealer, and prior incidents is maintained and may be used to support claims for safety violations, damages, and associated costs in the event of litigation. Service Diagnostic Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 19, 2025

RECIEVED A RECALL NOTICE (WILL TRY TO ATTACH TO THIS COMPLAINT) on or about December 2024 (ACCORDING TO RAM REPRESENTATIVE) stating that '[T]he BRAKE hydraulic Control Unit (HCU) ON YOUR VEHICLE may be susceptible to failure... The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.' I called several Dodge Ram Dealers to have the recall fixed on or about December 2024 & was told that there was no fix yet available. Called again a couple of months later and was told the same. After that I forgot to followup again until today 8-11-2025 and was again told the same. IT HAS BEEN ABOUT 9 MONTHS & EVEN THE NHTSA NOTICE ON YOUR WEBSITE SAYS THAT RAM STILL HAS NO SOLUTION TO THE PROBLEM EVEN THOUG THE RECALL NOTICE MAKES IT CLEAR THAT THE PROBELM IS AN "IMPORTANT SAFETY ISSUE. " I REQUEST THAT THE NHTSA CONTACT DODGE RAM AND FORCE THEM TO COME UP WITH A SOLUTION TO FIX THE RECALL ASAP. because of the admitted safety issues. -

Aug 11, 2025

The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?

Jan 26, 2025

ABS warning light flashes then Traction Control will flash with a bing-bong noise. Now a few days later the 2 lights come on at startup and stay on. Bing -Bong noise is intermittent. Cruise Control will no longer engage. Model 2018 2500 Laramie crew cab with 122K miles. My concern is braking when pulling my 5th wheel. I think there is an investigation working right now. Investigation: PE 22-012

Nov 20, 2024

1. ABS SYTEM FAULTS, NO KNOWN TRIGGERING, CONTINUOUS FLASHING, RESETTING, AND GOING OFF AGAIN. DROPS THE TRUCK OUT OF CRUISE CONTROL. 2. I WOULD SAY YES, MY SAFETY AND THE SAFETY OF OTHERS ARE PUT AT RISK WHEN THIS HAPPENS, ESPECIALLY WHEN THE TRUCK DROPS OUT OF CRUISE CONTROL AT RANDOM UPON ONSET OF THE ISSUE. 3. ONSET 17SEP24, CONTINUIED 18SEP24, TWO DAYS IN A ROW NOW. TROUBLESHOOTING CALL HAS BEEN MADE TO DEALER THIS AM FOR FOLLOW ON DIAGNOSTICS. CURSIARY RESEARCH DONE THIS AM SHOWS MULTIPLE REPORTS OF FAULTY ABS SYSTEM PARTS AND MODULAR ISSUES BEING REPORTED, CLASS ACTION LAWSUITS, NHTSA REPORTS ETC. 4. NO 5. YES, ABS SYSTEM FAILURE WARNINGS, ABS FAULT LIGHT WITH SYSTEM CHIMES

Sep 18, 2024

+ 17 more complaints for this component

POWER TRAIN

20 complaints

On the highway towing a horse and the transmission stopped working right. Couldn’t keep up to traffic only had one gear.

Aug 03, 2025

While driving the truck seems to jolt when trying to get into the next gear or it seems to be slipping a gear. At times the truck will stay in a gear too long and not switch over in a timely manner or it it will switch gears too quickly. The dealership and another quote says it seems it could be the transmission valve plate and solenoid all the way up to a new transmission is needed. The truck has only 53,000 miles and maintained routine oil Changes and maintenance. I would like to see if there is a recall or one needed because I have never owned vehicle that needed a transmission at 53,000. That’s insane.

Jul 29, 2025

The contact’s husband owns a 2018 Ram 2500. The contact stated that while driving at various speeds on several occasions, the vehicle started shaking and lost motive power. The contact stated that the message "Transmission Hot" was displayed and the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was then taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 79,790.

Feb 04, 2025

The truck would not go above 40 mph, then the transmission began slipping, slowing the truck down to 20 mph. This happened while pulling my camper. This put us at risk of collision. The truck is going to the dealer on Weds, Aug 14. The vehicle has yet to be inspected, but will be at the dealer on Aug 14. No warning lights.

Aug 12, 2024

The gear shifter on my truck separated in two. This has been a past problem with this vehicle and was subject to a recall for all G56 equipped ram trucks from 2015-2016. However, the problem still occurs and the replacement part is just as faulty. Previous recall is under Customer Satisfaction Notification T-13. However, these recall does not cover 2017-2018 trucks, despite the shifter being just as faulty.

Oct 11, 2023

+ 15 more complaints for this component

ENGINE

18 complaints

Turbo actuator is a defective item. Per the Facebook forums I'm in, this item is often talked about as a common point of failure. There are also several videos on YouTube describing the defect. It limits the VGT vanes in the turbo from building/retarding boost in the engine creating an unsafe driving condition by not being able to accelerate properly and limit the effectiveness of the exhaust brake function when towing leading to longer stopping times which could lead to a crash. There are warning lights and CEL codes that can be read/interpreted from a handheld scanner which I have as well as many other knowledgeable mechanics regarding this specific defective/known Ram issue. There are several codes which point to a defective turbo actuator or failing turbo itself. P00AF-turbo boost control "a" module performance P226C-turbocharger boost control slow response

Nov 03, 2025

Truck only has 66,000 miles and developed a bad oil leak from the timing cover/crank front of engine. Repair is going to cost around $4000 and dealer says there have been several cases of the same thing.

Feb 14, 2025

The Turbo Actuator on the Ram 2500's especially Gen 4 are known to have faulty Turbo Actuators on them. There is a huge supply issue with trying to get one for repair , I called every auto parts store and no one could get one due to manufacture constraints. Basically they told me to call the dealer . The dealer wanted $2,200 for the part , that is outrageous for a known faulty part , please look into this as there are thounsands of people who have made this repair.

Jan 18, 2025

1. Remote start will engage when initiated then turn off after 10 seconds. 2. Gear shift leveler not all the way in park when at park.

Dec 06, 2024

Nothing has happened so far, however it has come to my attention that the grid heater bolt will eventually deteriorate until dropping into the intake and then into the number six cylinder. This could be a serious safety issue for me when pulling our 2970 RL Imagine Travel Trailer that could possibly weigh upwards toward 10,000 pounds fully loaded. We have traveled and likely will again Interstate 75/85 through Atlanta, parts of which has as many as six lanes. In addition to a potentially serious safety issue there would be a considerable repair cost with likely having to spend up to $20,000.00 for a new engine destroyed by a defective bolt in an extremely terrible location, and my truck has only between 50,000 and 60,000 miles on it with this engine being known as a million mile engine.

Sep 20, 2024

+ 13 more complaints for this component

FORWARD COLLISION AVOIDANCE

15 complaints

The cruise control on our truck does not work when the Hydraulic Control Unit is not working. It has started having issues this past summer which causes the message to be displayed on our dash with a warning sound. This may cause the ABS and ESC not to work properly, which is very concerning. We had planned to pull our 30 ft travel trailer across the US this winter to the south, but with these issues, we are hesitant to drive the truck a long distance. We are also hoping that the truck will stop correctly this winter since we live in Wisconsin and have snow and ice that we have drive in on a regular basis. This is concerning and we are debating as to whether or not the truck will be safe to drive. We called the manufacturer today about the part to repair the problem and there is not one yet. They said we could have a dealership do a “temporary fix” that we would have to pay for and have reimbursed. It was hard to understand the 2 people we talked to (from the Philippines - had heavy accents), so we don’t know if that “fix” really would work. They also said we could get a truck rental through the dealership, but we have no idea if they would pay for it or not, or how long it will be until there is an actual part produced by the company that will fix the problem. We are hesitant to do that if the cost would be on our shoulders, since it could be substantial. So, we may be without our vehicle this winter. It also looks like we will not be able to take our camper south for the winter this year like we always have done since we retired a few years ago due to this safety issue. This is not acceptable and we would like some answers.

Nov 14, 2025

As I am driving, (2018 ram 2500 6.7l with 45000 miles) the “service electronic brake system” and “service automatic brake system” will flash on and off intermittently. I took it to the dealership and they stated possibly the HCU. But since the codes flash intermittently and at completely random times they couldn’t say fer sure. But it does have to do with HCU system. I did a quick google search and discovered this is a recurring issue with the 2017-2018 Ram models.

Oct 21, 2024

In reading all the forum ABS and traction control fault. Comes on and off depending on speed and hit any bumps in the road. Looks like there is open recalls but none for 2018 RAM 2500 Diesel. This is a safety issue and could cause a massive accident. Cruise control will not work when sensors are on.

Oct 04, 2024

And the anti-breaking system and the electronic braking system lights keep coming on. Maybe two months ago I had to have the left wheel assembly, everything repaired because the wheel was about to fall off.

Aug 13, 2024

The ABS is malfunctioning and affecting cruise control. This can cause major safety issues. The truck is constantly dinging over and over while I drive. I contacted the dealer but they said ram has not came out with the parts to repair it yet. There is a class action lawsuit against them for this reason but nothing is still being done yet. Many people have complained of this issue.

Jul 06, 2024

+ 10 more complaints for this component

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES

12 complaints

Early 2024 and it continues today, I randomly get an alert about my braking system needing checked but then the message will go away and everything works fine. I finally took it to Keer Automotive dealership in New Lexington OH in March 2024 to see what was going on and they advised there was an issue with the ABS module and the part wasn't available but they were expecting it in May 2024 and it would cost about $1800 for the repair. They put me on their list to contact when they received the parts. Around November 2024, I received a recall notice. To date, I am still waiting on the part. I continue to follow up with Keer but they have no answers. In the meantime, I am stuck with a $65,000 truck that has a faulty braking unit. It is my mode of transportation and with winter upon us once again I am faced with winter weather driving and not knowing if my brakes will work properly. This puts me and anyone riding with me at extreme risk of an accident as well as anyone around me that could be impacted should an accident occur.

Dec 10, 2025

Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an appointment. Then received a call that they didnt know if they could get the parts - seems like if I want to pay out of pocket they will fix it. I would like to know if I lose my brakes or have an accident because of this safety issue who will be responsible?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 02, 2025

I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.

Jan 20, 2025

in 2022 the abs and traction control lights began to come on together, leading to loss of ABS and traction control in addition to not being able to use the cruise control. Vehicle was taken to the dealer to be serviced and they stated they would replace the HCU but would not replace the ABS module as they would only address one thing at a time. The problem continues to persist with the constant alarm ding and loss of abs and traction control as the lights continue to flash on the dash. This is a safety issue as you don't know when you'll have abs or traction control and if it happens while driving with the cruise control on, it abruptly shuts down the cruise control.

Nov 04, 2024

My ABS light came on and then shortly later I noticed that my stability control system was disabled and its warning light came on. I also lost the ability to use my cruise control. Took vehicle to the dealer and they determined that the ABS Control unit needed to be replaced. They trouble shot the issue and replaced the ABS Hydraulic Control unit. This repair is for the same recall as 85B for Ram 1500's.

Sep 20, 2024

+ 7 more complaints for this component

POWER TRAIN,SERVICE BRAKES

8 complaints

Constant cycling of ABS and Traction Control lights with tones. Causes ABS, Traction Control and cruise control failures with persistent tones and lights. Parts not available after 12 months of open recall.

Dec 08, 2025

unknown my brakes had a recall on it for the hydraulic system my transmission gave signs of going out while i was driving it would rev up and then would go when i would increase speeds

Aug 16, 2025

If I hit a bump it sets off the lights for the abs and the traction control and I have to run my truck with the traction control off if not my truck won’t shift right if I’m going 60 or above also had to get the transmission replaced

Jul 29, 2025

Towing my camper with my family in the mountains during Memorial Day weekend. It was rainy. My brakes failed me SEVERAL times as well as my traction control. To say it was scary is an understatement. I don’t even want to use the truck anymore. I have had several chats with ramcare as well as a call to my dealership with zero resolutions. Someone is going to get hurt or worse. The HCU no longer works.

Jun 09, 2025

ABS and traction control lights came on. Brought to my mechanic and they spoke with Dodge who started they put a freeze on selling the parts and currently have no fix.

Aug 12, 2024

+ 3 more complaints for this component

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

8 complaints

Recall C4B/NHTSA 24V-896 Hydraulic Control Unit ABS. Continual tripping of the ABS warning resulting in loss of ABS, Cruise Control, Traction Control. Each trip give a warning and chiming resulting in nonstop alarms, noise and loss of the above features. It has been a year since the recall, over two years since the first class action and still no remedy to this safety issue. It is time for the NHTSA to sue and obtain a consent order from FCA similar to earlier FCA consent orders to repurchase these vehicles as they are currently unsafe to drive, there is no remedy in sight, and the resale value has plummeted as a result of this recall and lack of remedy.

Nov 03, 2025

I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.

Jan 23, 2025

The ABS and traction control has a fault that’s turns off the abs system. It’s been troubleshot to the HCU pump. There are several ram trucks with this issue. Fault code is. C0020-01 ABS pump motor control

Jan 13, 2024

ABS and Stability unit has failed, vehicle has 26160 miles . Dealer and manufacturer know of defect and refuses to provide any fix. This is a serious safety problem, and vehicle is unable to be used .

Jan 03, 2024

The ABS pump has failed for the second time, my vehicle has less than 80000 miles on it. The first replacement was covered under factory warranty. I have researched this issue and have found this to be a common issue and at this time the factory is not issuing a recall. Dodge/Ram is well aware of this issue and the repair should be covered as a factory defect.

Oct 27, 2023

+ 3 more complaints for this component

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

7 complaints

The abs module has gave me issues and now has gone completely out causing no brakes and while it was having intermittent issues causes no cruise control and causes transmission issues which is another thing the transmission has went out again after this is the 3rd time replacing at around 10k everytime

Nov 05, 2024

When taking off initially with the truck sometimes within the first 30 seconds of moving there is two yellow lights that come on the dash, while the center text window displays service brake system. The stored MIL code is C0020-01. Also when going over bumps in the road the message will also return. Sometimes it stays on, and I do not have the ability to use cruise control. One time I was driving on the freeway and the surface was wet, as it had been raining. I needed to slow down rapidly because there was a sudden change in traffic. I went to hit the brakes and the truck had locked up the wheels, and then after the same lights and text were displayed.

Mar 27, 2024

The ABS control pump motor is malfunctioning causing loss of the anti lock braking, four wheel drive, and cruise control. The dealerships have no ability to get parts to repair and they have been on back order indefinitely.

Oct 24, 2023

My vehicle has intermittent ABS/Traction Control/Service Anti-Lock Brake warnings. Upon trip to the dealership they notified me that I had codes for active wheel speed sensor and a stored Anti-lock Brake Module fault. Upon repair of the Wheel Speed Sensor, I had a reoccurring fault of the same and all ABS/Traction Control/ Service Anti-Lock Brake warnings and the same wheel speed sensor fault. They informed me that they could not order the ABS Pump Module as it was on engineering hold because of an investigation by NHTSA. Please make these people recall the ABS systems on these vehicles as when I look for information it is happening to hundreds if not thousands of trucks. My truck has 125,000 miles on it and has been WELL kept, and Mopar/FCA will not even sell us the parts to make our vehicles safe again. Currently due to the fault I have no cruise control, no four wheel drive, no parking sensors, and NO ABS OR TRACTION CONTROL. Seriously dangerous. Thank you.

Jun 30, 2023

INTERMITTENT FAILURE OF ABS/HCU RESULTING IN NO ABS, CRUISE CONTROL, OR TRACTION CONTROL. UNABLE TO FIND THE PART IN QUESTION, DEALERS WANTING NEARLY $2000 FOR REPAIR ON UNACCEPTABLE TIMELINE. UNABLE TO HAUL SIGNIFICANT LOADS WITH TRUCK (I.E. CAMPER OR EQUIPMENT/TRAILERS). DOING RESEARCH I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THIS TRUCK AND NO RECALL WAS EVER ISSUED. HCU PARTS ARE NOW RESTRICTED AND EXTREMELY EXPENSIVE IF ONE DOES MANAGE TO FIND ONE. CLASS ACTION LAWSUITS INITIATED AGAINST CHRYSLER IN CALIFORNIA. THIS ISSUE HAS BEEN KNOWN ABOUT FOR YEARS NOW AND SHOULD BE MADE KNOWN TO ANYONE THINKING OF BUYING A RAM. I LOVE THE TRUCK BUT IT IS UNSAFE AND INCREDIBLY DIFFICULT TO REPAIR AT THIS TIME CAUSING SIGNIFICANT HEADACHES FOR MY FAMILY.

May 07, 2023

+ 2 more complaints for this component

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR

7 complaints

The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

Feb 02, 2024

The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Aug 10, 2023

The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.

Jul 03, 2023

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.

May 02, 2023

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

Feb 23, 2023

+ 2 more complaints for this component

AIR BAGS

6 complaints

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 127,000.

Sep 03, 2024

My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.

Mar 31, 2023

Crash: 1

Injuries: 2

Head on collision occurred doing 50mph and airbags did not deploy. Impact was hard enough to twist the frame of the truck.

Jun 18, 2021

Crash: 1

Injuries: 1

WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.

Jan 22, 2021

THIS VEHICLE WAS INVOLVED IN A FRONT END COLLISION AT SPEEDS GREATER THAN 35 MPH. THE PASSENGER FRONT SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY.*DT*JB *TR

Jun 04, 2020

Crash: 1

Injuries: 2

+ 1 more complaint for this component

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

6 complaints

Radio keeps going out and turning off, and then comes back on with different stations. Next is my outside mirrors on both side , heater to mirrors don't come on at all to defrost

Jan 17, 2024

I am getting an ABS sensor warning that was previously fixed 3 years ago under warranty but is now resurfacing. It is a constant alarm that prevents the cruise control from engaging.

Nov 09, 2023

The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!

Jan 24, 2023

Electrical issue with the radio. It will change screen, turn the radio up and down. Turn and off. Makes SOS calls on its on. Turn the AC to hot in Arizona when it's already 100+ degrees out. All while driving.

Sep 15, 2022

The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.

Aug 16, 2022

+ 1 more complaint for this component

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

5 complaints

Timely as my 2018 2500 seems affected. I've performed no troubleshooting but it is extremely intermittent, either the Service the ABS or Service the Electronic Braking System(s). Usually, a bump in the road makes it come and another turns it off. Sometimes it happens so quickly, only the message and traction control disabled light comes on, sometimes only the chime comes in. Sometimes the message stays up and the brake warning and traction control light comes on, sometimes for a few minutes, sometimes a couple of seconds. Always goes away with an ignition cycle. If it's on long enough. For some period of time, it came in when I turned the truck on and off when I released the parking brake. Annoying.

Nov 06, 2024

Traction control light and ABS light come on and go off intermittently will cancel my cruise control.A warning ding accompanies this.It does this frequently while driving.Electronic braking warning comes on the dash.

Oct 06, 2024

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Sep 30, 2024

The issue with the Electronic Braking System and ABS has worsened. The two warning lamps are almost constantly on, or rapidly come on and go off rapidly. If I'm towing a trailer, all braking is lost momentarily - brake pedal to the floor - including the trailer brakes. The trailer brakes do not return until an ignition cycle, if the warning lamps stay off, that is. The dealer says no parts are available, but won't even take it in for troubleshooting or attempted repair. This truck scares me. This has been an issue for about two years and 20,000 miles.

Sep 02, 2024

Brakes when depressed do not pull equal. No cruise control. 4 wheel drive is not working properly. Traction control not functioning properly Have brought vehicle to a garage. Abs/hcu unit is the problem.

Jan 18, 2024

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light was illuminated and blinked, the vehicle failed to throttle, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that the failure did not occur when the warning lights were not blinking. The contact stated that on a separate occasion, while coming to a stop and depressing the brake pedal, the vehicle simulated as if the ABS was activated, and the brake pedal kicked back with force. The ABS, ESC, and Traction Control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 86,000.

Dec 17, 2025

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS and Service Electronic Stability warning lights illuminated. The contact had previously taken the vehicle to the dealer for the same warning lights being illuminated. The contact had taken the vehicle to a dealer for the first failure. The dealer diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the dealer for the most recent failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, neither the year nor the model was included in the recall. The manufacturer was informed of the failure. The failure mileage was 54,590.

Sep 19, 2024

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated intermittently, and a message was displayed stating that the cruise control was unavailable. After restarting the vehicle, the vehicle returned to normal functionality however, the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 56,000.

Oct 23, 2023

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.

Sep 08, 2023

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

4 complaints

The Brake Hydraulic Control Unit (HCU) covered under Safety Recall C4B has been unavailable for several years, leaving my 2018 Ram 2500 with ongoing ABS, traction control, and electronic stability control malfunctions. This defect has already caused an actual accident. In January 2024, during snow conditions, the ABS and traction control failed while I was braking in my driveway. The truck slid uncontrollably and struck a tree, causing over $10,000 in damage that had to be repaired through my insurance. This incident occurred specifically because the brake and stability systems did not function properly. The issue continues to create serious safety risks, especially in winter. The warning lights for ABS and traction control are on constantly, accompanied by continuous dinging that is extremely distracting and stressful to drive with. The truck loses stability on snow or ice, braking distance is increased, and the vehicle behaves unpredictably. I am now driving again in snow and ice this winter, and I am genuinely afraid this defect will cause another accident. Despite this being an acknowledged safety recall, every dealership I contact says the replacement HCU part is still “not available” for my vehicle. This has been confirmed repeatedly by multiple dealerships and by the manufacturer’s recall hotline. I have attempted to get this recall repaired for several years with no success. Because the recall remedy is unavailable, the vehicle remains unsafe to operate, yet I have no alternative transportation and must drive it daily. I also cannot sell or trade the truck, which has caused significant financial harm. I am requesting NHTSA assistance because the recall remedy has not been provided within a reasonable timeframe, the vehicle remains unsafe, and the defect has already contributed to a crash.

Dec 03, 2025

Crash: 1

Please add this to complaint number: 11702732 This is a supplemental complaint regarding the same safety issue I previously reported involving Safety Recall C4B on my 2018 Ram 2500 - complaint # 11702732 In addition to the safety concerns and the prior accident I described in my original complaint, the unresolved recall has also caused significant financial harm. I still owe approximately $15,100 on the vehicle and must make a $515 monthly payment. Because the recall remedy has been unavailable for years, I cannot legally sell or trade the vehicle, even though it should have substantial equity. The truck’s resale value has dropped due to the open safety recall with no remedy, leaving me financially stuck with an unsafe vehicle I cannot get rid of and a high payment that I currently cannot afford due to job loss. The unresolved recall continues to put me in danger during winter driving, and the lack of remedy has created both a safety crisis and a serious financial hardship. Please attach this information to my previous complaint for the same VIN.

Dec 03, 2025

Crash: 1

CONSTANT & iNTERMITTENT system notification (Dash lights and chime tones) of required ABS serving, Traction Control failure, and DISCONNECT of Speed Control system. The problem has been on going for past 15,000 miles. NOTE: Took vehicle to RAM Dealer in Kerrville Texas and they determined no problems despite dashboard messages and lights. Dealer states that they are NOT aware of ANY issues with ABS and Traction Control on any of the 2018 RAM 2500 vehicles.

Jun 08, 2024

Failed parts . #1 abs module #2 steering box & intermediate shaft #3 balljoints .available anytime for inspection? # 1 risk brakes locking up or soft pedal #2 steering wheel back and forth to stay on highway #3 knuckle fall off failed balljoint all causing an accident.. all independent shop for all components. Dealer for steering ?? Abs traction lights

Dec 22, 2023

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

4 complaints

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that while driving at various speeds, a warning chime sounded, followed by the "Service ABS" message being displayed on the instrument panel. Due to the failure, the cruise control feature failed to operate as needed. The dealer was notified of the failure and confirmed that the part for the repair was unavailable. The contact was then informed that the vehicle could be serviced out-of-pocket and that the contact could file a reimbursement claim once the parts for the recall repair became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 109,000.

Oct 29, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control failed to activate as intended. The traction control and ABS warning lights were illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Sep 09, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.

Sep 08, 2025

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Dec 10, 2024

STEERING,SUSPENSION

4 complaints

RECALL V06/NHTSA 19V-021. I BOUGHT MY 2018 2500 RAM NEW IN 2019. ON 10-10-25 I PUT MY FIRST SET OF TIRES ON IT 37369 MILES. AFTER INSTALL OF TIRES. I WANTED AN ALIGNMENT.TECH TOOK TRUCK TO ALLIGNMENT RACK AND PULLED IT OFF REAL FAST. SALES REP TOLD ME THEY COULD NOT DO THE ALIGNMENT BECAUSE THE DRAG LINK WAS WELDED. I SHOWED HIM THE QR CODE IN MY OWNERS MANUAL WHICH HE SCANNED AND SAID THEY DONT WELD ON STEERING COMPONENTS AND TO TAKE IT TO THE DEALER. I DID FELDMAN DODGE RAM AND ASKED THE REP. IF RAM WOULD REPLACE IT?? A MECHANIC WAS IN THE SERVICE AREA AND SAID THEY ONLY CUT ALIGN AND REWELD THEM AND THAT WOULD BE ADDITIONAL LABOR.THATS WHAT THEY DID. MY CONCERN IS HOW MANY TIMES CAN THE ADJUSTMENT SLEEVE AND NUTS BE CUT GROUND AND REWELDED BEFORE THE DRAG LINK FAILS AND SOMEONE IS HURT OR KILLED?? HOPE NOT ONCE. RAM CUSTOMER SERVICE SEEMS TO BE BASED IN INDIA NOW AND ARE FIRM NO REPLACMENT OR EVEN REIMBURSMENT FOR ADDITIONAL LABOR.PLEASE ADVISE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 23, 2025

Regarding the Safety Recall V06 / NHTSA 19V-021 Drag Link. This issue regarding the jam nuts on the drag link needs to be remedied. It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! And NOT a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!

Aug 10, 2021

Crash: 1

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AS PART OF THE RECALL REPAIR, THE ADJUSTER SLEEVE NUT WAS WELDED TO THE DRAGLINK. THE REPAIR WAS PERFORMED AT BROWNING DODGE CHRYSLER JEEP RAM (1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110). THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WAS PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ALIGNMENT HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE ALIGNMENT DUE TO THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE A NEW DRAGLINK INSTALLED FREE OF COST. THE DRAGLINK WAS REPLACED HOWEVER, THE FAILURE PERSISTED WITH THE VEHICLE PULLING TO THE RIGHT. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT REFUSED TO PAY FOR THE ALIGNMENT AND THE VEHICLE REMAINED UNREPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Sep 15, 2020

DODGE WELDED LOCK NUT ON STEERING SUSPENSION WELDER WAS NOT CERTIFIED. ASKING FOR NEW UPDATED TYROID STEERING PIECE FOR PROPER FIX

Dec 07, 2019

FUEL/PROPULSION SYSTEM

4 complaints

Reverse camera started to act up causing my camera to not be available while I am in reverse, this has also coincided with an error message stating "Service Electronic Throttle Control". My truck has experienced slow acceleration and the maximum speed is only 60 mph. My stability control warning light is also on with the flashing "lightning bolt" and I can no longer use my cruise control. The audible crash prevention warning when I reverse also no longer works.

Mar 17, 2025

There is a chronic problem with most Ram trucks, this issue isn't just related to one model of Ram trucks. The problem is when you go to fill-up your tank with gas, the fill neck continues to back up, which requires skill & a lot of patients just to fill your tank. And, this is also a major safety concern due to the high likely hood of an overflow of fuel & possible fire & explosion situation. After much research & being a professional aircraft mechanic, what I found to be the problem in most all cases is a defective ( FUEL TANK ROLLOVER VALVE). I took my truck to the dealer when it was under warranty & just a few a couple of months old for this exact problem. And, they told me there was nothing wrong? I now know the reason they told me this is because this fuel tank rollover valve is an integral part of the fuel tank & is expensive to change. With this extremely long history of failures with the (FUEL TANK ROLLOVER VALVE), I am totally convinced this should be a Recall item!

Feb 16, 2025

THE FUEL TAKE DOES NOT ALLOW PRESSURE TO RELEASE CAUSING A ENGINE LIGHT AND REFILLING PROBLEMS. I CAN GET ABOUT HALF A GALLON IN AT THE PUMPS AT A TIME. THIS PROBLEM OCCURRED RANDOMLY ABOUT 8 MONTHS AFTER PURCHASE OF THE NEW TRUCK. THE DEALER HAS HAD THE VEHICLE IN 4 TIMES NOW. 1. DIAGNOSTIC, COMPUTER AND ENGINE LIGHT RESET. 2. DIAGNOSTIC, ENGINE LIGHT AND REFILL PIPE REPLACEMENT. 3. DIAGNOSTIC, ENGINE LIGHT AND FULL TANK REPLACEMENT. 4. DIAGNOSTIC, ENGINE LIGHT AND NO SOLUTION. THE VEHICLE WAS TESTED AT DIFFERENT GAS STATION PUMPS ALL PRODUCING THE SAME RESULT. FAILURE TO FILL CONTINUOUSLY AND REPEAT ENGINE LIGHT.

Dec 25, 2019

THE ACCELERATION STUCK ON HIGHWAY

Jul 25, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

4 complaints

abs and traction control lights and alarms come on and off at very random times

Nov 20, 2024

Hitting bumps causes an intermittent chime and notification alerting me that the Antilock Breaking System and Electronic Breaking System need service. Both the ABS and traction control lights are illuminated. I contacted my local dealer and they indicated that this isn't an immediate safety concern and is due to an electrical issue for which they haven't solved. They quoted me $1,600 for the replacement of the Anti-Lock Brake System Module and Hydraulic Control Unit. After some online research, it seems that this is a common issue with many resulting in total brake failures. A potential brake system failure should be a recall for obvious reasons.

Sep 03, 2024

Abs traction control light

Aug 30, 2024

ABS LIGHT AND TRACK CONTROL IS ON AND THE TRUCK IS NOT GETTING TRACTION TO THE GROUND AND MY CRUISE CONTROL IS NOT WORKING WITH THE LIGHT ON.

May 15, 2023

SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

4 complaints

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

May 15, 2023

The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.

Mar 30, 2023

The Hydraulic Control Unit (HCU) has failed for the second time on the truck which causes the ABS, traction control, parking sensors and cruise control all to fail, along with the electrical baking system for pulling trailers. This is the second time this has failed. The first was replaced at the dealership on 07/22/2021 when the truck had 29,983 miles on it. It has failed again with 42,125 miles on it, and the dealership will not cover it as it is not listed as a warranty item.

Feb 24, 2023

The ABS and traction control service lights and alarm come on and off and shuts off cruise control. stops coming on for days at a time then happens again. Been told brakes could lock up and trailer brakes may not work

Feb 11, 2023

STEERING,SERVICE BRAKES, HYDRAULIC

3 complaints

The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve were fractured. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, causing the cruise control mode to become inoperable. Additionally, the vehicle made a beeping sound. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the brake HCU needed to be replaced. The local dealer was contacted and informed the contact that there would be a cost for the part to be replaced with the same part under recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

Nov 20, 2025

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of NHTSA Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19V021000 (Steering); however, the parts to perform the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Nov 18, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS and other unknown warning lights were illuminated. The vehicle was taken to a local dealer, who related the failure to the recall; however, parts were not yet available. The vehicle was taken to another local dealer, Sterling Heights Dodge Chrysler Jeep Ram (40111 Van Dyke Ave, Sterling Heights, MI 48313) for a second opinion. The contact was informed that the drag link needed to be replaced and a front-end alignment was required, and the drag link needed to be unwelded from a prior recall repair. The vehicle was repaired; however, the failure persisted. The vehicle was not repaired under the recall on the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

Aug 20, 2025

ENGINE AND ENGINE COOLING

3 complaints

The contact owned a 2018 Ram 2500. The contact stated that while her husband was driving and pulling a fifth wheel RV, the check engine warning light and another unknown red warning light were illuminated. The contact's husband stopped in the middle of the road and immediately exited the vehicle with the contact's nephews and dog, who were also occupying the vehicle. The contact stated that the driver then noticed that there was a fire underneath the hood. The contact stated that her husband attempted to open the hood to extinguish the fire with a fire extinguisher, but the hood failed to open. The contact met her family at the scene. The contact stated that the front end of the vehicle exploded, there were abnormal popping sounds, and fire projectiles coming out from underneath the hood. The contact stated that the entire vehicle burned to the ground, and the front of the RV also caught on fire and burned. The contact stated that the fuel tank of the vehicle was full at the time of the incident. The contact stated that the forest near the camping ground nearly caught on fire. The fire department extinguished the fire, and a report was filed. A police report was filed, but the police report information was not available. Both the vehicle and the RV were towed and totaled. Both the contact and the passengers of the vehicle sustained emotional trauma from the incident. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000.

Sep 10, 2025

Fire: 1

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 35 MPH, the diagnostic trouble codes P24B0, P24B5, and P25C9 were displayed on the instrument cluster. The contact stated that he was able to continue driving. The contact stated that the diagnostic trouble codes were related to the smog and emissions system of the diesel engine. The contact stated that he occasionally towed an RV and was concerned about the towing load on the engine. The vehicle was taken to the local dealer, where it was diagnosed and determined that the Particulate Matter Sensor needed to be replaced; however, the part was not covered under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

Oct 29, 2024

The contact owns a 2018 Ram 2500. The contact stated that while driving 70 MPH uphill and hauling a loaded trailer, the contact noticed that the radiator fan had engaged, and the vehicle made an abnormally loud shredding sound and the engine started overheating. Additionally, there was smoke coming out of the exhaust pipe and there was an abnormal coolant odor. The contact pulled over to the side of the road and inspected the vehicle. The contact noticed that the rubber part of the radiator fan shroud was stuck inside the radiator fan and was shredded, causing a hole in the rear of the radiator. The contact noticed that there was no coolant inside the reservoir. The vehicle was towed to the dealer, where the radiator, the fan, and the fan shroud were replaced; however, the failure recurred while hauling a loaded trailer. The vehicle was towed to a second dealer, Cronic Chrysler Dodge Jeep Ram (2515 N Expy, Griffin, GA 30223), where the same repair was made. Additionally, the dealer installed pins on the radiator fan shroud. The contact stated that the pins were detaching, and the contact was concerned that the failure would reoccur. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Sep 11, 2024

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

3 complaints

The contact owns a 2018 Ram 2500. The contact stated while driving and attempting to shift from third gear to a higher gear, the engine revved and the vehicle failed to respond as intended. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

Jul 08, 2025

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the brakes were making abnormal clunking sounds. The contact stated that the traction control, 4WD, and cruise control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage 125,000. VIN tool confirms parts not available.

Jun 09, 2025

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.

Dec 12, 2022

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

3 complaints

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

Mar 26, 2025

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and cruise control intermittently failed to operate with the warning lights illuminated. The contact took the vehicle to an independent mechanic and was informed that the ABS module was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 66,520.

Jun 14, 2023

The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.

Aug 18, 2022

UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

3 complaints

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Feb 12, 2025

Warning lights and audible warning for ABS and emergency braking along with traction control have been active for several months. Dealer determined the ABS control module is faulty and needs replaced. Current lead-time for the part is 7 months and cost to replace is $1,200. While the warning is active the cruise control and traction control are de-activated. During a recent rain storm I had to accelerate to avoid a merging vehicle on the freeway and the rear tires broke loose due to the lack of traction control and sent me into an uncontrolled fish-tail across 3 lanes. Fortunately traffic was light and everyone was able to avoid me and I got it under control and stopped just before hitting the freeway barrier wall.

Mar 03, 2024

Service electronic brake system and ABS system

Aug 22, 2023

STEERING,UNKNOWN OR OTHER

3 complaints

afety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019 This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component (which is an option). No do a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!

Feb 10, 2025

The Traction Control and ABS/EBS sensors have failed on my truck. The dealer states that I need an HCU and ABS module in-order to correct the problem, however because the vehicle was made in Mexico the replacement parts are not available.

Jul 20, 2023

We were involved in a single car crash, it’s been over a month and it’s still under investigation. The steering link was still intact. Is there another reason that would have caused us to loose control of the steering and crash?

Feb 13, 2022

Crash: 1

Injuries: 3

POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

3 complaints

The ABS brake warning lights are on all the time. I have no cruise control. There are times when I can't even shift my vehicle into gear. I will be checking to see if I even have 4wd with this light on. But, haven't tried it since the lights have been on.

Feb 08, 2025

Hi, The ABS System shows Service Antilock Brake System at the display, It comes and go so I assume that it is an intermittent issue, it does stays for hours or days and go on ad off during the whole drive, definitely is an issue. It allow the brakes to preventing locket when brake on certain circumstances. Had an issue on a wet pavement and have to handle to avoid crash with other vehicle cause the tires got locket and the truck slipped on the pavement for a considerable amount of feet's. Dealer inspected and replaced the module under warranty when I bought the truck and told me that it has to be replaced again.

Jul 01, 2024

For the second time since the vehicle's purchase in 2019, the Antilock Braking System is flashing an intermittent error stating that the Antilock Braking System needs to be serviced. When the system flashes the error, the antilock brakes, cruise control, and stability control become disabled. The error sometimes will clear itself, and then immediately return a minute or two later. Three years ago I had this same issue repaired once before under the vehicle warranty. At that time, I was told the Hydraulic Control Unit for the ABS system had failed. Now, without warning or reason the system is failing once again and RAM refuses to replace this defective part. Through an online investigation, I have discovered that thousands of Ram owners are experiencing the same defective part and circumstances. Without proper functioning brakes, antilocking brakes and stability control, the vehicle cannot be driven without great risk to the vehicle's operator and occupants, and additionally other motorists.

May 13, 2024

SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

3 complaints

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Dec 17, 2024

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated. Additionally, a message advising to service the vehicle was displayed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. The VIN was not available.

Sep 20, 2024

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, there was an abnormal grinding sound emanating from the brakes. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear brakes. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 75,000.

Apr 01, 2024

SERVICE BRAKES, AIR,TRACTION CONTROL SYSTEM

3 complaints

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving approximately 60 MPH with the cruise control feature activated, the ABS and traction control warning lights started flashing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,327.

Aug 13, 2024

The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS and traction control warning lights started flashing. The vehicle was taken to an Auto Zone to be diagnosed; however, the cause of the failure was not determined. The manufacturer was not contacted. The approximate failure mileage was 90,000.

Dec 20, 2022

The contact owns a 2018 RAM 2500. The contact stated that the ABS and traction control warning lights illuminated continuously. The contact stated that the failure indicated that the ABS system and the trailer brakes needed to be serviced. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the ABS pump and ABS module had failed and needed to be replaced. The vehicle had not been repaired due to parts being on back order. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.

Oct 28, 2022

SERVICE BRAKES, AIR,SERVICE BRAKES

3 complaints

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed but the vehicle was slow to respond or stop. The ABS and traction control warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the hydraulic control unit needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred. The service electronic stabili-trak message was displayed. The vehicle was taken to an independent mechanic; there was a hard code retrieved: COO2O-O1; related to the ABS pump motor control. The manufacturer was not contacted. The failure mileage was approximately 21,477.

Oct 02, 2023

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.

Sep 14, 2023

The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.

Mar 29, 2023

STEERING,SERVICE BRAKES

3 complaints

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 40 MPH, the ABS warning light illuminated with an audible chime. The contact stated that the failure had been intermittent but had become a recurring failure while driving at various speeds. The contact stated that when the ABS warning light illuminated with the cruise control engaged, the vehicle would revert to manual mode and turn off the cruise control. Additionally, the cruise control could not be re-engaged. The contact also stated that when the ABS warning light was illuminated, the brake pedal would feel soft or "mushy" while depressed. Additionally, the contact stated that while making a tight turn to either to the right or left, the steering wheel felt loose. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ABS Control Module needed to be replaced. The steering wheel failure had not been diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.

Sep 29, 2023

The Service Electronic Braking and Service Traction Control comes on intermittently while operating the vehicle. I have had it fixed once under warranty. It is not a safe vehicle to operate without traction control and abs.

Mar 08, 2023

The truck recently started displaying "Service Antilock Brake System" periodically on the information panel. Sometimes it comes on periodically while driving, sometimes only once, sometimes every minute or so and sometimes does not come on at all. We have not had this inspected but looking online appears to be a common problem in these trucks that should be considered a recall. Truck only has 50K miles when this started but this appears to start as soon as 3K miles on some other trucks. This should be a recall as the ABS system is a safety feature that should not be malfunctioning. A second issue that started shortly before this one is the steering wheel shakes when making turns and going over bumps. The truck was serviced for the drag link recall and this started shortly after that and is getting worse with time. Not sure if related to the ABS problem since they started pretty close together or if this is related to the 4WD as it shakes when turning similar to when the 4WD is selected but in this case it is not. This is also a safety issue as you could lose steering.

Sep 19, 2022

SUSPENSION

3 complaints

Death wobble while driving south on 95 approaching 71 MPH.

Dec 26, 2022

The contact's family owns a 2018 Ram 2500. The contact stated that while driving at 48-55 MPH with the vehicle hitched to a tow trailer transporting a vehicle, the rear driver's side wheel inadvertently detached, rolled away, and crashed into the front end of a vehicle that was driving on the opposite direction. The contact engaged the trailer brakes and the vehicle brake pedal to stop his vehicle. The contact was able to veer to the side of the road. There were no injuries sustained. The contact stated as he was inspecting the rear driver's side wheel, he noticed that the wheel studs were missing. A police report was filed. The vehicle remained at the scene. The contact referenced NHTSA Campaign Number: 21V398000 (WHEELS). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 86,000. Consumer is providing a link to photos of the incident and photos taken after the incident of the exact studs that failed. In the photos the day of the incident, a mark on the asphalt can be seen where the bare rotor slid to a halt on the side of the road. The other pictures were taken after the ram had been towed and was sitting in a grass field for ~12 days. Consumer saved all the failed studs from the vehicle. Consumer stated will be replacing the rest of the studs from the vehicle and will be saving them to along with a record of which wheel they came from. Consumer has managed to recover the wheel itself, which does not have oblong hole damage.

Jan 31, 2022

Crash: 1

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT END OF THE TRUCK STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE CONTACT LOSS CONTROL OF THE STEERING WHEEL. THE CONTACT SLOWLY REGAINED CONTROL OF THE VEHICLE AND DROVE THE VEHICLE TO MOSS BROS. CHRYSLER JEEP DODGE RAM SAN BERNARDINO (1100 S E ST, SAN BERNARDINO, CA 92408) WHERE THE VEHICLE WAS LEFT OVERNIGHT. THE FOLLOWING DAY, THE CONTACT WAS INFORMED BY THE DEALER THAT ALL FOUR TIRES HAD FLAT SPOTS AND NEEDED TO BE REPLACED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION AND WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Apr 19, 2021

STEERING,SUSPENSION,SERVICE BRAKES

2 complaints

The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, increasing the risk of an accident. Due to these unresolved safety concerns, I do not feel safe operating the vehicle. The issues are associated with acknowledged manufacturer recalls. However, my local dealership/manufacturing has failed to adequately respond or complete the necessary repairs, despite multiple attempts to address the problems. The vehicle has been presented to the dealership for recall-related concerns. No inspections by police or insurance representatives have occurred to date. Manufacturer involvement has been limited to customer service communications, without resolution. Symptoms include ongoing brake and steering concerns that prompted recall notifications. These issues have persisted despite recall availability and were present prior to my most recent attempts to obtain service. No effective corrective action has been completed.

Dec 15, 2025

Driving home from work, ABS and traction control light and warning started to go on and off nonstop every 2 seconds or so. No bumps on the road or excessive turning just a straight highway.. will contact dealer today for any recalls but I don’t see any open.

Jul 28, 2023

SERVICE BRAKES, HYDRAULIC,ENGINE

2 complaints

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle and while driving at an undisclosed speed, the message "Service ABS" was displayed. The check engine and ABS warning lights were illuminated, and the ABS alarm chimed. The vehicle was taken to the dealer, who determined that the ABS module needed to be replaced but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

Dec 03, 2025

The contact's son owns a 2018 Ram 2500. The contact stated that while her son was driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle started to shake abnormally. The check engine light turned on and then went off. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was informed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Aug 29, 2025

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

2 complaints

I have a 2018 ram 2500 purchase from the dealership within the same week of purchase magically the ABS system failed driving down the highway in the middle of winter time kicking out cruise control and traction control causing me to almost crash on the highway and get hit by a semi Not only have I had the truck for almost 2 years unable to drive it I believe the dealership should never been able to sell me this vehicle with the known problems and what they already failing ABS system making me unaware of the issue Yes and the brake system not working in the truck sitting has caused other failures in the vehicle now a transmission shop told me the ABS failure affecting other parts of the truck caused the transmission brain to not work correctly and my warranty could not fix the transmission is corrected and fixed so I have those problems now that can't be fixed until the ABS systems fixed and there's no parts available still so my warranty is going to expire before the break system can get fixed Before it went out on me there were no lights I purchased it from the dealership so obviously they had cleared out the failure and lights to make the vehicle sale because the ABS light came on during test drive and I was told that was a new feature to remind you to check brake pad for wear and tear

Dec 02, 2025

ABS Control Module causing ABS light to come on, consistent audio warning, and disengages Cruise Control function. Currently being diagnosed by Dodge dealer the ABS Module and Hydraulic Control Units failing internally. Initially it was very seldom, and now is constant.

Nov 08, 2023

VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES

2 complaints

24v896-unit has been coding for months, dealership or chrysler have no fix in site. this is a safety hazard and I need my unit for daily driver and have been without for more than 3 months with no solution. I need them to replace this unit with a new unit or buy it back for the price of what it would cost me to get a new one. I need to have a truck to use if they are not going to repair it. I need this now.

Nov 24, 2025

My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.

Oct 15, 2023

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

RECALL ISSUED NOV 2024. PARTS STILL NOT AVAILABLE FROM MANUFACTURER BUT CAN ORDER THEM ONLINE FROM THIRD PARTY. ABS AND STABILITY CONTRPL LIGHT STAY ON CONTINUOUSLY, ALSO PREVENTS 4WD FROM WORKING AND CRUISE CONTROL. THIS IS A DAILY DRIVER FOR WORK AND IS A 7 YEAR OLD VEHICLE. WHY CAN WE NOT GET THIS FIXED. CANT GET A RESPONSE FROM MANUFACTURER.

Nov 16, 2025

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Dec 22, 2023

TIRES

2 complaints

Hi I have been driving for over 42 years & never had a tire valve fail on me. This past winter we drove cross country, form Pennsylvania to Arizona, pulling a 26' trailer. I am meticulous about monitoring my tire air pressure. We were heading back home in April & my TPMS system set off an alert that my driver's side rear tire was losing air. We pulled over & I changed out to our spare. I went to inflate the tire & discovered the leak was at the valve. The rubber had delaminated from the threaded tube. I had tire replaced just north of Nashville Tennessee. When we got home, I went to perform a tire rotation & discovered that the new tire(carried as a spare) had a bad valve. Firestone replaced that valve. 2 weeks ago, on my way home from a doctor's appointment, I had another valve fail. Again Firestone replaced it. My concern is 3 valves failing in 3 months time. Tires were purchased new 6/2024, valves were allegedly changed. 3 valves failures in 3 months from different Firestone locations separated by 1000 miles. I am looking to get a new set of tires before we go away again. I am leery of using Firestone, because of defective tire valves. Can you please look into this matter, and let me know the outcome ?

Jul 24, 2025

TL* THE CONTACT OWNS A 2018 DODGE RAM 2500 EQUIPPED WITH A 2018 OPEN RANGE 291RLS RV EQUIPPED WITH LIONS HEAD TIRES, TIRE LINE: CASTLE ROCK ST, TIRE SIZE: 225/75/R15, DOT NUMBER NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TWO REAR TIRES EXPERIENCED A BLOWOUT SUDDENLY AND PREMATURELY. THE CONTACT TOOK THE RV TO THE GOODYEAR LOCATED AT (863 NORTH, US-27, LADY LAKE, FL 32159, (352) 751-1119) AND HAD THE TIRES REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE 7,000. THE APPROXIMATE FAILURE MILEAGE FOR THE RV AND TIRES WERE 3,000.*DT CONSUMER STATED MANUFACTURER WOULD REIMBURSE THE CONSUMER.*JB*BF CONSUMER STATED RV'S TIRE FAILURE HAD NOTHING TO DO WITH THE TRUCK. ALL FOUR TIRES WERE REPLACED.*JB

Mar 30, 2020

WHEELS

2 complaints

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 45 MPH and hauling a trailer, there was an abnormal sound coming from the rear of the vehicle. The contact stated that after stopping to inspect the vehicle, the contact discovered that the rear driver’s side wheel studs had sheared off, causing the wheel to separate from the vehicle, making the vehicle undrivable. The vehicle was later towed to the local towing facility. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 68,000.

May 19, 2025

The contact owns a 2018 Ram 2500. The contact stated that while driving at approximately 40 MPH, the front passenger's wheel detached from The vehicle and was pulled into the ditch where the the suds were replaced. The vehicle was taken to a dealer where it was diagnosed that the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

Aug 06, 2024

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

Truck will not shift and drops out of drive leaving you helpless

Mar 22, 2025

Loss of power/turbo. I was hauling a heavy load when I had a loss of turbo power on highway. Causing my truck to loose mph up a hill and almost getting struck by a semi vdd into my trailer. Check engine light is on and turbo don’t kick on anymore. I haven’t had the money to fix the problem but I’m certain it’s the turbo/turbo actuator.

Mar 17, 2024

VISIBILITY/WIPER

2 complaints

Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.

Oct 16, 2024

TODAY (SUNNY, 65 DEGREES) WHILE DRIVING AT 60 MPH, ON HIGHWAY 120 IN MANTECA, CA (A 2 LANE HIGHWAY) WITH NO OTHER VEHICLES AROUND MY SUNROOF SPONTANEOUSLY SHATTERED. THE DOOR WINDOWS WERE NOT OPEN BUT THE REAR SLIDER WINDOW MAY HAVE BEEN OPEN. I WASHED THE VEHICLE EARLIER THIS WEEK AND DRIED THE WINDOWS IMMEDIATELY TO AVOID WATER SPOTS AND DID NOT NOTICE ANY CRACKS IN THE SUNROOF. THE SUNROOF HAS BEEN OPENED TWO, MAYBE THREE TIMES SINCE PURCHASING THE VEHICLE IN MAY 2019. THE VEHICLE HAS 10,800 MILES ON IT. I DROVE IMMEDIATELY TO THE DEALERSHIP AND SHOWED THEM WHAT HAPPENED. THEY STATED THEY'VE NEVER HEARD OF ANYTHING LIKE THIS BEFORE. I CALLED THE CUSTOMER CAROLINE AND ALSO REPORTED IT WITH THEM AND I'M SUPPOSED TO RECEIVE A PHONE CALL ON MONDAY, MARCH 16.

Mar 14, 2020

ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES

2 complaints

ABS service light was intermittently coming on and off for a period of time and now is constantly on. This results in constant beeping and also prevents the cruise control from working.

Sep 11, 2024

Several systems suddenly were disabled, ABS, Electronic Stability Control, Front & Rear Park sensors, Tire Monitor system as well as the cruise control that may not be considered safety. The truck only as 11K miles. I have not been able to reset the system and the noted systems are inactive. I will contact the dealership but am bracing for a less than supportive meeting. From what I've read this is a very common failure on this year and model truck

Jul 14, 2024

POWER TRAIN,UNKNOWN OR OTHER

2 complaints

This truck has had two major REAR-END repairs. After the last one it vibrates. Several sets of tires and even a new set of rims and it still vibrates. NONE of the dealers can locate anything.I took it to a shop that has vibration detection equipment. Their results show the issue is in the rear end. I get no resolution or help in resolving the issue. I have been out a lot of money on this truck due to odd break downs and issues that Ram refuses to acknowledge. I am beyond sick of this. I paid a lot of money for this junk.

Sep 05, 2024

Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!

Dec 15, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

2 complaints

Abs light and traction control light come on and off- sometimes stays on and sometimes fluctuates. Been a constant occurrence

Jul 29, 2024

Abs control module & HCU module not working properly. Ram brand knows about these problematic modules on the 2014-2018 rams trucks. Now, I can’t drive my truck since Ram fixes this issue.

Jul 25, 2024

ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTION

2 complaints

My 2018 Ram 2500 has 85,000 miles currently. At about 80,000 miles I got the ABS and Traction control warning lights along with dash messages to check the ABS amd electronic braking systems. I am a heavy equipment mechanic and thus checked the systems myself with a scan tool and other test equipment. I found that the ABS module has an internal electrical failure resulting in power not being supplied to the ABS pump/electric motor. I have verified that the pump works and has about a 48ohm resistance. If supplied with 12v and ground to the motor it will come on. Circuit testing from the electrical plug to the contacts for the motor one pin has contact and the other is an open circuit. I also have one seized plunger in the hydraulic control unit that is actuator by the motors eccentric lobe on the output shaft. After doing some research online I've found this is a very common issue on the 2017 and 2018 Ram heavy duty trucks, the 2500 and 3500 model specifically. I also found that neither the hydraulic control unit nor the ABS module have been available for purchase for a long time. I myself have been trying to order one for about 6 months. No dealer in my area can even give me an estimate time of availability. So currently I and many other have to drive a vehicle with a failed ABS system. This poses a greater risk of collision and unsafe braking. It is also a requirement to be working to pass a vehicle inspection so selling the vehicle or depending on state lived in you may not even be able to drive the vehicle at all.

Jul 14, 2024

Code for right rear wheel speed sensor came on. Resulting in no abs,traction control, 4x4,or parking sensors. I bought new part from dealer had mechanic change it. Reflash abs and still on. Went off briefly for 5 seconds came back on. I've realized it's it's common problem. Resulting in the abs module needing replaced. But it's only a temporary fix.

Feb 01, 2023

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

2 complaints

Automatic electrical braking system failure while towing.

May 30, 2024

Lights on won’t go off

Sep 13, 2023

WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES

2 complaints

The ABS lights and traction control lights alarm keeps flashing on and off at random intervals) on my 2018 Ram 2500 4x4 with 18,000 miles on it. When the ABS Light and traction control light come on intermittently it also disengaged the cruise controls. At first it was here and there or when I hit a bump or turning the steering wheel right or left. Thought it was possibly a wheel speed sensor. Checked code with scanner and got “ABS pump motor control-general electrical failure”. Thought the issue was the ABS module based on my scan. I tried to find the part I had to call all over the place due to supply chain issues. When I spoke to a parts person from a dealership I explained the issue and code. He stated that the General Electric code failure was the HCU and not the ABS module. It’s bad when your cruising at the speed limit of 70 mile an you and the cruise control quits working an you ned to react to the traffic but, my real concern is that the ABS won't work and could cause the truck wheels to lock-up during a panic/hard stop.

Jan 20, 2024

I just bought a 2018 ram 2500 tradesman yesterday and had the abs light came on today and stayed on. Read comments online and was advise to report this issue as a safety issue and possible class action law suit potential. Seems like many people have the same issue even with a barely use vehicle.

Dec 05, 2023

STRUCTURE

2 complaints

The ABS - Anti-Skid lights come on and off intermittently while driving, or it's actually done this just sitting still a few times. When it first started around July 2023 the truck had about 90k miles on it. I called the dealership, they said keep driving it till it stayed on all the time so they could track what was causing it. Well it never stays on, it is on/off at random. The random occurrence nearly caused a bad wreck while driving onto an on ramp wet road. The truck dinged as I was making the turn, it started spinning sideways and when I got stopped, I was sideways, I had to move quickly to get out of other cars way. When I tried to go it spun around the other way sideways, stopping traffic. I was lucky the other cars brakes worked or I would have been T-Boned. If I had been pulling the trailer or boat there would have been no way to control the spin or brake sliding, which I am positive would have been a bad wreck. I was not going too fast either, about 30-35 when all this happened. Dodge Ram company needs to fix this issue NOW before someone gets killed. I have an excellent driving record and want to keep it that way. I cannot pull my camper, boat or equipment trailer now cause I'm afraid this will happen and not be so lucky. Sad thing is, Dodge knows about this and are doing nothing about it.

Jan 04, 2024

THE 2019 TRAVATO WAS BUILT ON THIS RAM 2500 CHASSIS. WINNEBAGO GLUED HEAVY, SILVER ALUMINUM TRIM STRIPS TO THE BOTTOM OF ALL SECTIONS OF THIS VAN. WE HAD THE ONE ON THE DRIVER'S DOOR FALL OFF WHILE PARKED IN LAS VEGAS IN MARCH OF 2019. WE HAD THIS REATTACHED WHICH WAS COVERED BY WARRANTY. IN NOVEMBER OF 2019 WE DISCOVERED OVER EIGHT MORE SECTIONS COMING LOOSE AND IT WAS GOING TO COST $1,300.00 TO HAVE THEM REINSTALLED. WE WERE TOLD THAT THERE WAS NO GUARANTEE THAT WE WOULD NOT HAVE TO HAVE THEM REINSTALLED 4 OR 5 YEARS LATER. WE ELECTED TO HAVE THEM REMOVED INSTEAD. THESE ARE HEAVY PIECES OF METAL THAT ARE EXPOSED TO HIGH WIND GUSTS WHILE TRAVELLING AT HIGHWAY SPEEDS. IF ONE (OR MORE) SHOULD FLY OFF WHILE IN TRANSIT, THEY COULD DAMAGE VEHICLES FOLLOWING US OR EVEN CAUSE A FATAL ACCIDENT.

Nov 20, 2019

VEHICLE SPEED CONTROL

2 complaints

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds with the cruise control activated, the cruise control erroneously deactivated causing the speed to be reduced. During the failure, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure. The manufacturer was not yet contacted. The failure mileage was 101,000.

Jul 25, 2023

TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY (3700 BRISTOL HWY, JOHNSON CITY, TN 37601, (423) 354-3916) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

Oct 23, 2019

ELECTRICAL SYSTEM,ENGINE

2 complaints

The contact owns a 2018 Ram 2500. The contact stated that after two weeks of not driving the vehicle, the vehicle failed to start up after several attempts. Several unknown warning lights were illuminated on the instrument panel. The contact jumpstarted the vehicle and made an appointment with the dealer. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the dealer replaced the battery. The contact stated that the failure persisted. The vehicle was taken back to the dealer on two other occasions; however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 19,000.

Oct 13, 2022

While operating the vehicle on cruise control the electronic throttle control failed and the vehicle went to full throttle. Stepping on the gas did not fix the problem. Luckily the brake lamp were applied and the brakes slowed the vehicle to a stop eventually while the engine was still at full throttle. Once the vehicle was safely on the side of the road, it was turned off. The vehicle had a warning that said to service the electronic throttle control. The vehicle was started again to get it onto a tow truck once it arrived, and the vehicle still went to full throttle. The vehicle was towed to the nearest dealership. Once at the dealership the vehicle was started again to get it off of the tow truck. The engine operated normally at that point. The throttle failing to full throttle is a huge safety issue. Luckily there was minimal traffic on the high way. The vehicle took a very long to to stop. Selecting Neutral could have helped but everything happened very quickly and caught the operator off guard.

May 11, 2022

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.

Dec 17, 2025

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I am reporting ongoing safety concerns with my 2018 RAM 2500 (6.7L Cummins) related to repeated emissions/aftertreatment failures and the lack of timely repair options. These failures directly affect drivability and can create hazardous situations if the vehicle enters derate mode while towing or driving at highway speeds. Over the past year, my truck has suffered multiple emissions-related component failures, including DEF dosing issues, SCR/DPF system faults, repeated warning messages, and the threat of speed-limiting derates. The vehicle is used for normal personal use, is well-maintained, and has not been modified. Despite proper maintenance, the same types of failures continue to recur. A major concern is that local RAM dealers have extremely limited ability to service these issues in a timely manner. Appointments are often weeks out, and when the truck is already in a failure state it is unsafe to continue driving. I have previously reported safety-related defects to NHTSA (ABS/HCU), and those issues later resulted in recalls—so I know that reporting matters. The combination of emissions failures, derate risks, and lack of dealer support creates a situation where the vehicle may suddenly lose power or become unsafe to operate, especially when towing or traveling in rural areas with limited service availability. I am requesting that NHTSA review whether there is a broader pattern of emissions-system failures on RAM heavy-duty trucks with the 6.7 Cummins and whether these failures pose a safety risk due to the forced-derate logic and inability to obtain timely repairs.

Dec 11, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

Recently the radio and display system in the vehicle stopped working properly. It was basically ghosting all commands. It could not be controlled by knobs, touch screen or voice command. the dealer stated that the screen delaminated and was causing the issue. This is a safety concern because the radio was calling 911 randomly and I was unable to stop it, it was turn on and off features in the vehicle. It's very dangerous. there is a wide know problem for these delaminating screens and this should be recalled and fixed.

Dec 02, 2025

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Nov 26, 2025

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed with a failed HCU, and the pump and the control unit were replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted on two occasions and informed that there was no time frame for the repair. The failure mileage was approximately 72,205.

Nov 17, 2025

AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.

Aug 25, 2025

SERVICE BRAKES, HYDRAULIC,TIRES

1 complaint

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that recently, the ABS, Traction Control, and Tire Sensor warning lights became illuminated. The contact stated that upon checking the tire pressure through the onboard computer, the feature was disabled. In addition, the contact stated that the cruise control was also disabled and the "Park Sensor Disabled" and "Service Electronic Braking System" messages were displayed on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

Jun 30, 2025

SERVICE BRAKES, HYDRAULIC,AIR BAGS

1 complaint

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.

May 21, 2025

STEERING,POWER TRAIN,ENGINE

1 complaint

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Mar 27, 2025

SUSPENSION,AIR BAGS

1 complaint

I get a message that states Service air ride suspension immediately. After reading several ram forms it seems this is a big problem with these trucks. My airbags are completely inflated. I have not taken to the dealer because most of the forms I read says ram is aware of the problem but hasn't issued a recall.

Nov 20, 2024

STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

I am getting a warning saying to service the anti lock brakes and the traction control. I have had this same issue before and paid the dealership to fix it. Also when the warning appears the cruise control shuts off. I am concerned about the loss of control of the vehicle.

Oct 29, 2024

STEERING,WHEELS,UNKNOWN OR OTHER

1 complaint

I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it

Sep 10, 2024

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE

Aug 07, 2024

SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH with the Cruise Control feature activated, the Cruise Control feature deactivated independently, and the ABS warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired because the part was not available. The manufacturer was not notified of the failure. The failure mileage was unknown.

Jun 11, 2024

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

ABS MODULE HCU MODULE Has failed, cruise control doesn't work, Dinging is non stop, Everytime I hit a bump it goes on and off

May 17, 2024

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, an alarm sounded, and the ABS and traction control warning lights illuminated. The contact stated that the failure had been recurring while driving, causing the ABS and the cruise control features to become inoperable. The contact stated while driving and slamming on the brakes on several occasions to come to a complete stop, the ABS was inoperable, causing the tires to lock and the vehicle to slide. The contact who is an independent mechanic, diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. An unknown dealer was contacted for parts several times and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

May 14, 2024

SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC

1 complaint

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and EBS warning light remained illuminated. During the failure the cruise control feature was inoperable, and the audible warning was activated. The vehicle was taken to the local dealer who replaced the ABS and EBS modules, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Mar 25, 2024

SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Mar 05, 2024

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

when hauling my 20' enclosed trailer with a 10k lbs load my 2018 ram 2500 turbo actuator went out. my exhaust brake is inoperable due to the turbo actuator not functioning properly. the truck does not build boost as it should. there is a service bulletin for 2015 ram 2500 with 6,7 cummins in them. bulletin number [XXX]. this bulletin covers the exact part that went out on my truck while hauling. the part numbers from 2015 to 2018 model years did not change. i have attempted to reach out to ram about this issue. they state that the part is different even though the dealership says it is the same. here is a link to said defective part. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 28, 2024

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

1 complaint

The ABS light continuously comes on and off, especially when hitting a bump or going down a gravel road. Traction control light and ABS light will come on and off which ultimately causes a lack of control when roads are icy or wet. It's especially dangerous while in tow.

Feb 23, 2024

EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

The traction control/service abs system on dash came on following the loss of vehicle cruise control while driving on busy 3 lane of traffic during hill climb causing instant loss of vehicle speed. Was last told by local mopar dealer no parts available, no idea when available. Vehicle had no cruise or traction control. Only 39,000 miles on vehicle currently. Independent service center pulled code C0020-01 abs pump motor control- general electrical failure. From ECU

Feb 16, 2024

WHEELS,SERVICE BRAKES

1 complaint

2018 69500 miles tradesman 6.4 hemi 2500 has anti skid lights and skid module light on randomly dealer cannot fix parts on order 6 month this is a safety issue with no help from dodge dealership vehicles that have this system now none [XXX] [XXX] [XXX] thankyou for looking into INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 30, 2024

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.

Jan 19, 2024

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that the electronic braking system was inoperable. While driving at various speeds, the electronic braking system intermittently became inoperable. The service electronic braking service light was flashing. The vehicle was taken to the local dealer on several occasions, where it was diagnosed that the main module and wheel speed sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The mechanic informed the contact that the parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.

Dec 26, 2023

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Dec 08, 2023

SERVICE BRAKES, AIR,ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and Traction Control warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the ACU, causing a general electrical failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

Dec 05, 2023

SERVICE BRAKES, AIR,POWER TRAIN

1 complaint

The contact owns a 2018 Dodge Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal felt firm, and more pressure needed to be applied to the pedal in order to stop the vehicle. The Abs and electronic brake warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty ABS module and HCU, both needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that they did not have the parts for repair. The failure mileage was approximately 40,438.

Oct 12, 2023

SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.

Sep 08, 2023

SERVICE BRAKES,SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.

Aug 07, 2023

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that the Service Brakes message was displayed and deactivated the cruise control and caused the stability and traction control systems to fail to operate as needed. The failure wase self-corrected; however, the failure recurred shortly afterwards. The failure persisted. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.

Aug 07, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE

1 complaint

Vehicles touch screen becomes unresponsive to touch and skips around screen turning items and censors on and off while driving. Seat heaters have turned on and off on boiling hot days, radio stations switch back and forth, volume has gone up and down, parking censors have been turned on and off while driving, radio has called random numbers and people while driving and while waiting for truck to prime and start. The problem has progressively gotten worse and skips around more with every day that passes. Vehicle has been to the dealership twice for this issue. The dealership said it has become a common problem with the touch screen for this vehicle and doesn't know why it's not a recall. This is a huge distraction and $1800 replacement which is not an easy random add to a budget, meaning most will deal with the distracted driving and probably cause and accident. This will not let me submit the video and pictures I have in the formats requested. Please email me and I will send them.

Jul 26, 2023

VEHICLE SPEED CONTROL,SERVICE BRAKES,BACK OVER PREVENTION

1 complaint

ABS light turned on on the dash. Next a warning that the park sense, ABS, four wheel drive, and Cruise were disabled. Had Diagnostics run and found that the vehicle ABS is logging C0020-01 and C0020-16. Case number S2005000004 from STAR showing this to be a known issue. Contacted every dealership within 100 mile range and the needed part of an ABS HCU is unavailable until at least February 2024. Contacted Stellantis Customer care and they will not assist unless the vehicle receives an official diagnostic from a dealership that will cost me at least $150 and they will not assist with replacing the part or even supplying the part so there was no gain from having the diagnostic officially done at a RAM dealership. Well known issue per every dealership and many online forums. No assistance from RAM/Stellantis at all.

Jul 25, 2023

EXTERIOR LIGHTING,SERVICE BRAKES,VISIBILITY/WIPER

1 complaint

Hard braking for a deer the abs ,traction light came on lost abs and lowbeam lights wile rainy and lost auto wipers

Jun 25, 2023

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.

Jun 24, 2023

SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that after starting the vehicle, the ABS, Traction Control and Cruise Control warning lights remained illuminated. The contact stated that since the failure had occurred, the brakes failed to immediately respond while depressing the brake pedal. The contact stated that the brake pedal felt spongy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 39,000.

Jun 14, 2023

SUSPENSION,ELECTRICAL SYSTEM,WHEELS

1 complaint

track control and abs light on and no cruise control working

May 25, 2023

ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

1 complaint

ABS Control Module defective at 40,000 miles. OBD scanner confirmed issue. Warning lights and dinger sporadically on and off.

May 19, 2023

STEERING,SERVICE BRAKES,ENGINE

1 complaint

Vehicle has 62953 miles. Ram service dept says the vehicle needs new engine,pcm,hydro boost assembly, hydraulic control unit, shifter assembly. They repaired the drag link in 2019. This did not solve issue. The tires were being worn rapidly. Ram said they would replace the drag link. Vehicle is drivable but not safe.

May 10, 2023

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

The ABS system has been damaged since September 23, 2022 and I went to the dealer in West Palm Beach and the one in Ocala Fl and none of them have the part. And it's not just me, there are many people with the same problem.

May 07, 2023

ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES

1 complaint

Hydraulic control unit was replaced July 2020 (ABS traction control lights coming on MEANING, NO ABS NO TRACTION NO 4 WHEEL DRIVE.) Hydraulic control Unit not working AGAIN. I have NO ABS, NO TRACTION, NO 4 WHEEL DRIVE, AGAIN. CHIME GOING OF CONSTANTLY AND DEALERSHIP HAS HAD "PART ON ORDER SINCE JAN 2023"

Mar 20, 2023

SUSPENSION,SERVICE BRAKES

1 complaint

Having problems with my ABS Module antilock brakes system,took my truck to Dealership , and there respond was this part was in back order and no recall, its being 5 months .my issue is for the Safety of my Family and myself on the Road,I dont want to have and accident and get somebody Hurt or worse,and my family Im very concern of Driving this truck every day. need MFG to correct this PROBLEM.

Feb 20, 2023

UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

1 complaint

First time brake system hydraulic control unit failed was at 17,000 miles, now have 76,000 and it has failed again. Abs system notification goes off and on constantly. Turbo actuator has failed at 76,000 miles. Check engine light and associated ecu codes are flashing. Rear view camera on tailgate goes out intermittently.

Feb 07, 2023

VISIBILITY

1 complaint

The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the defroster was engaged, however, the Automatic Climate Control display independently switched from defrost to A/C due to the delamination of Automatic Climate Control touchpad screen. The contact stated that she manually re-engaged the defroster; however, the failure persisted. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the Automatic Climate Control display needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

Jan 11, 2023

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Dec 15, 2022

STEERING,SUSPENSION,WHEELS

1 complaint

On 10/07/2022, I took the vehicle VIN number in reference for tire change at FIRESTONE Auto Care (440 S. Main St., Wichita, KS 67202-3720 - [316] 265-6659]). I also requested, wheels alignment and wheels/tire balance, and brake inspection. Upon those inspections, the technicians pointed out an IMPORTANT issue as follows: "IMPORTANT: This vehicle may be subject to a recall involving the toe adjuster. Search the internet for 'recall number 19V-021' for the latest information Under no circumstances should a weld from a recall repair be removed for any reason, including to perform an alignment. Removing the weld would remove a safety recall remedy that is currently in place., which would cause a serious vehicle safety issue. To adjust toe on a vehicle with a welded drag link in the WinToe procedure, choose 'select steering type' on the second tier of 'k-keys. Then, select the 'one tie rod' option. For more information, please reference TSB 19-001-19." The vehicle in reference has been mostly serviced at Davis-Moore (7675 E. Kellogg, Wichita, KS 67207 [316] 618-2268). This is the first time I took this vehicle to FIRESTONE who pointed out the above information. Please, let me know if this is a safety issue and, if it is, please take the necessary steps to enforce a solution to that issue. Thank you.

Oct 09, 2022

TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the “Service Electronic Braking System" and the Traction Control icon were illuminated. During the failure the cruise control would independently be deactivated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 9,000. The consumer stated when the vehicle is started and placed into gear, "Service Electronic Braking System, Traction Control, and Anti Lock Icons" all illuminate. The manufacturer stated the vehicle is out of warranty and if fixed it will be at the owner's expense.

Oct 04, 2022

POWER TRAIN,ENGINE

1 complaint

Diesel Particulate Filter (DPF) and other exhaust components. When the vehicle is in a "Regeneration" cycle and the vehicle comes to a stop, it dies about 70% of the time. Causing traffic back ups and nearly a reared collision from another driver. This issue started at 112000 miles and does it 3-6 times daily. It's been in and out of the dealer (Young Chrysler Jeep Dodge and Ram Richard Lindema Shop# 385-332-3978 Cell# 801-589-8943) totaling 6 weeks and $22,000 in repair bills and its still not resolved. I see on diesel forums this is a known problem that Dodge doesn't know how to fix.

Aug 13, 2022

EXTERIOR LIGHTING

1 complaint

The 3rd brake light leaks water into the cab and the water pools up on the floor where electrical modules are located. Which could potentially cause an electrical short and mold forming on and under the carpet liner.This problem has been talked about online on numerous Ram trucks starting around 2012.

Apr 18, 2022

SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

I was on vacation with my family and pulled over to the side of the road to get something from the back and the service abs electronic light came up. it was intermittently coming on and off. it really dampened our trip because i have been stranded with electrical issues in this truck before. my family was scared the brakes were going to fail and we reduced our trips into the mountain areas we had planned. being not fully trusting of this very expensive vehicle i thought would take me anywhere i need to go i tried to sell it back to the dealer, i signed all the sale paperwork feeling like today was the best deal and they wouldnt give me the same deal the next day. only to be told i needed to pick the truck back up because of the brake system hydraulic control and brake system module being not availiable. so long story short. they said i am stuck with this truck and this is not a recall issue. i cant find the parts, this is just out of warranty period, i do not feel safe driving this vehicle. i am actively searching and do see that probably thousands of owners have the same issues, hopefully i can get the updated part and resolve this issue.

Mar 03, 2022

STEERING,SUSPENSION,ELECTRICAL SYSTEM

1 complaint

Steering dang link , steering gear box has my steering throwing me all over the road . It's getting bad to almost causing wrecks and suspension is very bad . This has been getting really bad to the point of calling a lawyer

Jan 08, 2022

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the U-Connect display screen malfunctioned, causing light to be present inside the cabin of the vehicle and causing a visibility hazard for the driver while operating the vehicle in the dark. On one occasion the driver nearly hit a pedestrian due to the poor visibility caused by the defect. The local dealer and manufacturer were notified of the safety issue, but no assistance was offered. The failure mileage was 80,000.

Nov 17, 2021

ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION

1 complaint

8.4 Uconnect (media center) screen delamination causing "ghost touches"/glitches on the touchscreen, which prevent backup camera from functioning. While backing up, camera randomly turns off or switches to a separate cargo camera. Backup camera often remains on while driving forward. Ghost touching also cause random phone calls and emergency phone calls, which cause a distraction to driving. According to simple Google search, 8.4 Uconnect screen delamination appears to be a common problem even on low-mileage vehicles. Manufacturer/dealer will not replace outside of warranty.

Nov 09, 2021

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that the central control system head unit malfunctioned and turned off. Additionally, the head unit would activate or deactivate other systems in the vehicle without driver input. The contact had taken the vehicle to the dealer who diagnosed that the central control system radio head unit needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 29,000.

Oct 19, 2021

BACK OVER PREVENTION

1 complaint

The contact owns a 2018 Ram 2500. The contact stated that the infotainment system ceased randomly without warning. The back-up camera was inoperable. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V398000 (Back Over Prevention) however, the Vin was not included. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 23,242.

Jul 29, 2021

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

THE TOUCH SCREEN ON THE CENTRAL CONTROL COMPUTER/ENTERTAINMENT/CELL PHONE SYSTEM HAS DELAMINATES AND RANDOMLY SELF SELECTS BUTTONS. ON MORE THAN ONE OCCASION THE DISTRACTION OF CANCELLING PHONE CALLS AT ALL HOURS, ACTIVATION OF BACK UP CAMERAS AND SIGNALS THAT TELL THE VEHICLE TO DO WIERD THINGS NEGATIVELY IMPACT OF DRIVERS ATTENTION AND FUNCTION' THERE ARE LAWS ABOUT DISTRACT4D DRIVING AND THIS IS A MAJOR DISTRACTION. I HAVE TRIED TO RESOLVE THE ISSUE WITH THE MANUFACTURER AND THEY ARE UN RESPONSIVE. LOOKING AT THE VIDEOS ON HOW TO RE-LACE THE TOUCH SCREEN DUE TO MANUFACTURER REQUESTING OVER $1500 TO REPLACE BASED ON FALSE CLAIMS OF BROKEN/CRACKED GLASS IN THE SCREEN. WHEN THE REAL ISSUE IS THE TOUCH SCREEN MANUFACTURER FAILED TO USE AN ADHESIVE THAT CAN WITHSTAND THE HEAT WITHIN THE CLOSED CABIN OF A STATIONARY VEHICLE.

Mar 16, 2021

STEERING,UNKNOWN OR OTHER,ENGINE

1 complaint

TRUCK SLIDES AFTER BEING PARKED . IT HAS SLID ANYWHERE FROM 1 FOOT WHILE I STOOD THERE WATCHING. TO SEVERAL FEET WHERE I HAD TO JUMP BACK INTO THE TRUCK TO STOP IT. AND OVER 14 ONE NIGHT FROM THE TIME I PARKED TO WHEN I CAME OUT THE NEXT MORNING. DOES NOT FULLY ACCELERATE THRU A TURN.,TOUGH TO TURNS SOMETIMES. IN SAME TURNS

Feb 07, 2021

STEERING,SUSPENSION,UNKNOWN OR OTHER

1 complaint

I PURCHASED THE TRUCKS USED FROM A DEALERSHIP RICK HENDRICK IN FAYETTEVILLE, NC. IN MARCH OF 2019. IT ONLY HAD 20,000 MILES ON IT. ISSUE ONE WAS THEY SOLD IT TO ME WITH PARTS THAT VOID WARRANTY PER CHRYSLER AND THIS WAS NOT DISCLOSED UP FRONT. MAIN PROBLEM I HAD TO THREATEN TO SUE IN ORDER TO GET MONEY BACK TO GET TIRES WITH THE CORRECT CLASS RATING AS I COULD NOT TOW WITH IT. NEXT ISSUE WAS THEY WOULD NOT WARRANTY BAD WHEEL BEARING OR BREAKS AT 37000 MILES WHICH PER THEM WAS DUE TO A LIFT KIT. THERE IS NO LIFT KIT ON THE TRUCK BUT SOMEONE INSTALL A LEVELING KIT. DODGE ALSO PERFORMED A WARRANTY RECALL ON THE TRUCK AFTER IT WAS PURCHASE WHICH IS THE D TRUCK DRAG LINK. IT HAS SINCE COME UNDONE AND THERE IS NO CORRECT FIX FOR THIS OR SOLUTION TO THIS PROBLEM. NO ONE ELSE WILL TOUCH THE ISSUE OR RESOLVE IT WHEN CHECKING ALIGNMENT. NOW MY STEERING WHEEL IS WAY OFF BY ROUGHLY 30 DEGREE FROM CENTER AND THE TRUCK IS HARD TO DRIVE ON HIGHWAY. I HAVE TAKEN IT IN TO HAVE DODGE REDO THIS WORK AND NOW THEY REFUSE TO DO IT AND WANT ME TO GO FOR A WEEK WITHOUT MY TRUCK WHICH I CAN NOT DO WHILE THEY INVESTIGATE AND FIGURE OUR WHAT NEEDS TO BE DONE. CURRENTLY THEY ARE NOT OFFERING ME ANOTHER VEHICLE TO DRIVE. I'VE TAKEN THE TRUCK TO OTHER AUTO REPAIR PLACE AND NO ONE WILL WORK ON THIS DUE TO RECALL. DODGE HAS TO DO THIS AND MAKE IT RIGHT ITS NOT MY FAULT AND THE TRUCK IS NOT SAFE TO DRIVE BUT I HAVE NO CHOICE AS I HAVE NOTHING ELSE TO DRIVE FOR WORK. IN SHORT THE STEERING IS VERY LOSE AND IF THIS D LINK COMES ANY LOSER IT COULD CAUSE THE TRUCK TO CRASH AND ME TO LOSE CONTROL WITH OUT ME DOING ANYTHING BUT DRIVING NORMAL ON HIGHWAY. PLEASE HELP WHAT CHRYSLER AND DODGE ARE DOING TO BE IS WRONG. I JUST WANT MY TRUCK TO WORK RIGHT ITS ONLY A 2018 AND I HAVE PAID GOOD MONEY FOR EVERYTHING TO GET CORRECT AND IT STILL IS NOT. YOU CAN PULL EVERYTHING ON TRUCK IN CAR FACT REPORTS.

Jan 02, 2021

ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARSON DODGE CHRYSLER JEEP RAM (3059 S. CARSON ST, CARSON CITY, NV 89701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Aug 21, 2020

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

TRUCK LOSES POWER STEERING COMPLETELY WHILE DRIVING MAKING IT 10X HARDER TO MANEUVER THE VEHICLE MAKING TIGHT TURNS VERY DIFFICULT. LACK OF BRAKING POWER. TRUCK HAS A VERY EVIDENT AERATION NOISE EVERY TIME STEERING WHEEL IS TURNED AT ANY TIME. TRUCKS POWER STEERING FLUID HAS FALLEN BELOW MINIMUM THREE TIMES IN THE VEHICLES LIFE. TRUCK IS AT 27,000 MILES. ISSUE BEGAN AROUND 15,000 MILES. BUBBLES IN POWER STEERING RESERVOIR. POWER STEERING PUMP SMELLS LIKE IT'S BURNING UP. POWER STEERING PUMP AND HYDRO BOOST ARE FAILING AND HAS AIRFLOW PASSING THROUGH A SYSTEM THAT CONSTANTLY NEEDS TO BE LUBRICATED BY POWER STEERING FLUID. PUMP AND HYDROBOOST WILL FAIL PREMATURELY BEFORE THEIR LIFE EXPECTANCIES. I HAVE BROUGHT MY VEHICLE INTO THREE DIFFERENT DEALERSHIPS, TWICE AT ROCKWALL DODGE, TWICE AS DALLAS DODGE, ONCE AT HUFFINES DODGE. DEALERSHIPS CLAIM NOTHING IS WRONG WITH VEHICLE, THE POWER STEERING PUMP ON THIS PARTICULAR MODEL IS MORE AUDIBLE THAN OTHERS, ALSO THERE IS SUPPOSED TO BE SOME AIR CREATED IN POWER STEERING SYSTEM. DEALERSHIP SERVICE ADVISOR STATED, 'FOR ALL I KNOW, YOU COULD BE SYPHONING THE FLUID OUT OF THE RESERVOIR AND CLAIMING IT'S LOW' EACH DEALERSHIP SAID NOTHING WAS WRONG, BUT HAS FAILED TO EXPLAIN TO ME WHERE MY FLUID IS GOING, WHY I'M LOSING BRAKING POWER, HAVING COMPLETE LOSS OF POWER STEERING, OR WHY MY TRUCK IS VERY AUDIBLY MAKING AN AERATION NOISE. VEHICLE HAS BEEN OUT OF SERVICE FOR 15 PLUS DAYS. DEALERSHIPS ONLY LOOK TO SEE PHYSICAL LEAKS, SEE NOTHING, AND SAY IT'S FINE AND SEND ME OUT THE DOOR. I'VE BEEN THROUGH THE LEMON LAW PROCESS. FCA WON THE CASE AND NCDS DENIED BUYBACK. I WILL ATTACH A PICTURE OF NCDS'S STATEMENT ON WHY THE DENIAL WAS MADE. DIRECT STATEMENT FROM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 18, 2020

POWER TRAIN,EQUIPMENT,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT CALLED HILLTOP CHRYSLER LOCATED AT (3291 AUTO PLAZA DRIVE, RICHMOND, CA 94806) AND WAS INFORMED THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED, THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 24, 2020

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

LOSS OF THROTTLE FROM DEAD STOP AND WHILE AT VARYING SPEEDS, VEHICLE IS NOT THROWING ANY CODES. DEALER IS STUMPED AND HAS SENT ME AWAY IN A TRUCK THAT COULD CAUSE A SERIOUS ACCIDENT. IVE FILED A COMPLAINT WITH RAM TRUCKS/CHRYSLER FIAT BUT NOT GETTING MUCH TRACTION.

Mar 05, 2020

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT

Dec 17, 2019

ELECTRICAL SYSTEM,WHEELS

1 complaint

LOSS OF COMMUNICATIONS BETWEEN SEVERAL MODULES. ERRORS ARE TPMS LOSS OF COMMO AT ALL 4 SENSORS, NOT ABLE TO LOCK DOORS LOSS OF KEY FOB COMMUNICATIONS CAUSEING ENGINE TO TURN OFF. STATIONARY OR MOVING ON ANY ROAD OR SPEED. THESE BEGAN WHEN THE VEHICLE WAS FIRST PURCHASED OCT 2018.

Oct 29, 2019

STEERING,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT TOOK THE VEHICLE TO H AND M MOTOR COMPANY (373 E 3RD ST, WESTON, WV 26452, 304-269-5727) FOR ROUTINE MAINTENANCE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AND PERFORMED THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE TIRES REPLACED AND FOR AN ALIGNMENT. THE MECHANIC INFORMED HIM THAT DUE TO THE WELDING THAT WAS PERFORMED DURING THE RECALL REPAIR, THEY WERE UNABLE TO PERFORM AN ALIGNMENT. THE SAME DEALER WAS CONTACTED AND INFORMED HIM THAT THE WORK THEY PERFORMED ON THE VEHICLE WAS APPROVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT REQUESTED THAT THEY PAY FOR THE ALIGNMENT DUE TO THE WORK PERFORMED ON THE VEHICLE. THE MANUFACTURER DENIED THE REQUEST AND PROVIDED CASE NUMBER: 64758281. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 11, 2019

SUSPENSION,WHEELS,UNKNOWN OR OTHER

1 complaint

VIBRATION AT VARIOUS SPEEDS. CAN BE FELT AND NOTICED IN STEERING WHEEL. FEELS LIKE A SHAKING OF THE VEHICLE. HAPPENS ON DIFFERENT ROAD SURFACES (ASPHALT VS CONCRETE) UPGRADES, DOWNGRADES, FLAT, LEFT TURN'S RIGHT TURNS STRAIGHTAWAYS. TYPICALLY STARTS AT 55 MPH TO 80 MPH. STILL NOTICEABLE UNDER HEAVY OR LIGHT LOADS AND EVEN EMPTY.

Jul 10, 2019

STEERING,BACK OVER PREVENTION

1 complaint

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, (817) 522-4981) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE FAILURE MILEAGE WAS 20,000.

Mar 21, 2019

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

PULLED OUT INTO TRAFFIC AND THE GAS PEDAL DID NOT PROPEL THE TRUCK AND I WAS ALMOST HIT BROADSIDE. IT'S LIKE THE GAS PEDAL TOOK 3-4 SECONDS TO SEND FUEL TO THE ENGINE AND CAUSED THE TRUCK TO JUST ROLL INSTEAD OF PROPELLING IT DOWN THE ROAD

Mar 05, 2019

2018 RAM 2500 Problems & Complaints

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