2018 RAM 5500 Problems

Complaints Reported

Complaints by Component

SERVICE BRAKES, HYDRAULIC

7 complaints

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was being driven at an undisclosed speed, the ABS and traction control warning lights illuminated while driving over speed bumps or uneven pavement. The dealer was contacted and informed the contact that the manufacturer was not providing parts for the 5500 series vehicles. The manufacturer was made aware of the issue and confirmed that parts were not available for the 5500 series vehicles. The failure mileage was approximately 91,741.

Sep 30, 2025

The contact owns a 2018 Ram 5500 .The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was informed by the dealer that parts to repair the recall repair were not yet available.

Aug 06, 2025

The contact owns a 2018 Ram 5500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, speed control, and engine brake became inoperable. There was an abnormal ding sound coming from the vehicle. The contact stated that several unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Deland Chrysler (2173 S Woodland Blvd, DeLand, FL 32720), but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Jul 16, 2025

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to decelerate as intended and the brake pedal felt firm while being depressed. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. Additionally, the contact stated that the ABS system was previously repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

Jun 20, 2025

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

May 20, 2025

+ 2 more complaints for this component

SERVICE BRAKES

6 complaints

The ABS module has failed. This has caused the service ABS light to come one, the service electronic braking system to come one, and the service electronic throttle control light to come on. The module according to Chrysler is part number 68347099AC which is unavailable at any dealer in the country. We have called many dealers and they have searched for the part to no avail. We have contact Mopar corporate and they told us there is no update on this part. We feel that operating the vehicle is unsafe but we don't know what to do without the part. Chrysler has offered no assistance. I have attached photos of the check engine lights as well as a photo from the scan tool showing the failure of the module - it cannot communicate.

Jun 12, 2024

Twice in the past year I have experienced a loss of the ABS braking system. Warning messages appear to service the ABS braking system as well as a general braking system malfunction. This loss of ABS is intermittent. I have taken it to the dealer to have it fixed both times, and they have replace the hydraulic control unit and ABS module. Mechanic told me this is a very common problem with these trucks. I was put at risk by not having a functioning ABS.

Nov 11, 2023

Abs/Hcs module failed causing intermittent braking issues along with intermittent warning light. Had to replace both the pump and module to resolve the issue. Over $1500 in repair.

Oct 09, 2023

ABS system lights flashing, and other alarms show up. Have been told by the dealer the ABS system will not work when lights are flashing, but standard braking will work. This affects the cruise control system and trailer brakes will not work when the system is flashing. Can not use this vehicle to pull my trailer. This is a true safety issue and is causing a loss of revenue. To just tell the public you don't when good parts will be available to fix the issue in not excusable. Dodge / Ram should have to buy the truck back if they can't fix it.

Apr 18, 2023

ABS module has been replaced twice on this truck. The latest was two weeks ago. However the problem of service ABS and service electronic braking messages still appear randomly, killing the cruise control and dinging. The dealership who took 2 months to get the ABS module this time stated that the Hydraulic Control Module was now bad and back ordered forever so I will have to live with it, apparently forever by the sound of it. So now I’m cruising around in a 15k lb bucket truck with no sign of getting it repaired in sight without buying another for 150k.

Jan 25, 2023

+ 1 more complaint for this component

WHEELS

4 complaints

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Sep 28, 2023

The contact owns a 2018 Ram 5500. The contact stated while driving approximately 55 MPH, the rear wheel studs fractured. There were no warning lights. The vehicle was taken to the local dealer which diagnosed failure with the wheel studs. The wheel studs were replaced; however, the failure reoccurred. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V398000 (Wheels). The approximate failure mileage was 60,000. The contact has noted that this incident has happened 10 times and twice since the recall repair.

May 23, 2022

The contact owns a 2018 Ram 5500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Aug 18, 2021

THE REAR WHEEL STUDS BUST OFF WHEN THE WHEELS GET MUD IN THEM. ONCE THE FIRST ONE GOES THE OTHERS GO RIGHT AWAY. THIS WAS ON A HIGHWAY, IN MOTION DRIVING STRAIGHT. WE ALSO OWN A 2013 RAM 5500 VIN #[XXX] THAT WE'VE HAD THEM BREAK OFF OF ABOUT 5 DIFFERENT TIMES. I ASSUMED A RECALL WAS IN THE WORKS BUT I'VE SEEN NOTHING TO DATE SO I DECIDED IT WAS PAST TIME TO ACT BEFORE SOMEONE GETS KILLED. I PERSONALLY KNOW OF OTHERS WHO HAVE HAD THE DUALS COME COMPLETELY OFF AND INTO TRAFFIC. WE HAVE BEEN LUCKY ENOUGH WE HAVE GOTTEN THE TRUCK SHUT DOWN PRIOR TO THE WHEELS FALLING OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 14, 2020

POWER TRAIN

3 complaints

ON MARCH 23, 2021, WHILE DRIVING ON THE HIGHWAY, I STARTED HEARING THE SAME HUMMING NOISE I HEARD 8 MONTHS AGO WHEN I HAD THE TRANSFER CASE PROBLEM. THIS WAS THE NEW TRANSFER CASE THE DEALERSHIP HAD PUT IN, AND ALL OF A SUDDEN THERE WAS A LOUD BANG/EXPLOSION SOUND FROM WHERE THE TRANSFER CASE EXPLODED. I WAS DRIVING AT 60 MPH AND WAS NOT ABLE TO BRAKE AS I LOST THE BRAKES AFTER THE TRANSFER CASE EXPLODED. AFTER ABOUT 30 SECONDS THE TRUCK COMPLETELY TURNED OFF AND IT STARTED SLOWING DOWN ON ITS OWN, AND AFTER NEARLY HITTING SEVERAL CARS ON THE HIGHWAY I WAS ABLE TO PULL OVER ON THE SIDE OF THE HIGHWAY. THE ENGINE WIRING HARNESS WAS DAMAGED AS WAS THE DRIVESHAFT, BRAKE LINES AND FUEL LINES. APPARENTLY THESE RAM TRANSFER CASES ARE FAULTY... EVEN THE TOW TRUCK DRIVER THAT TOWED ME TO THE NEAREST DEALERSHIP SAID HE'S HAD TO REPLACE THE TRANSFER CASE ON HIS FLEET OF TOW TRUCKS 3 TIMES, AND HIS RAM TRUCKS WERE 2019. IS CHRYSLER GOING TO WAIT UNTIL SOMEONE DIES BEFORE THEY DO SOMETHING ABOUT THIS PROBLEM THAT APPARENTLY HAS BEEN GOING ON FOR YEARS NOW?*DT

Mar 24, 2021

TL* THE CONTACT OWNS A 2018 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 45 MPH, THE TRANSFER CASE EXPLODED. THE FRONT DRIVE SHAFT FRACTURED IN HALF AND PUNCHED A HOLE IN THE FLOORBOARD OF THE CABIN OF THE VEHICLE. THE CONTACT PULLED OFF THE HIGHWAY SAFELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE WITH THE TRANSFER CASE. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC CLOSER TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE FOR THE REPAIRS. CONWAY CHRYSLER DODGE JEEP RAM (2385 CHURCH STREET, CONWAY, SC 29526, (843) 438-4363) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 160,000.*DT*DT *TR*DT*JB

Dec 11, 2020

I HAVE A 2018 RAM 5500 AND WAS DRIVING UP THE INTERSTATE WORKING IN MY TRUCK AT POSTED SPEED AND THE TRUCK STARTED TO MAKE A VERY LOUD NOISE AND BOOM! THE TRUCK BUCKED LIKE I HAD HIT A SOLID WALL. THE TRUCKS INDICATOR LIGHT FOR AIRBAGS HAD CAME ON, BUT DIDN'T DEPLOY EVEN THOUGH I HADN'T ACTUALLY HIT ANYTHING, THANKFULLY. COME TO FIND OUT AFTER HAVING TO GET A TOW TO THE DEALERSHIP THE TRANSFER CASE HAD EXPLODED AND CAME APART WHICH MADE THE DRIVESHAFT BREAK LOOSE AND COME THROUGH THE FLOORBOARD. WHO KNOWS WHAT ALL DAMAGE WAS DONE BECAUSE THE TRUCK SAT AT DEALERSHIP FOR 6 BUSINESS DAYS BEFORE THEY EVEN MADE AN ATTEMPT TO LOOK AT IT. WHEN I WOULD CALL I WAS JUST PUSHED TO THE NEXT DAY. THEN WHEN SOMEONE HAD FINALLY GOT BACK WITH ME I WAS TOLD THAT CHRYSLER WAS WANTING SPECIFIC INFORMATION, SUCH AS MAINTENANCE RECORD , TOOLS THAT WOULD HAVE BEEN USED. I SHOULD TELL YOU THAT THIS TRUCK HAS 82K MILES ON IT, SO IT SHOULD STILL BE COVERED UNDER ORIGINAL WARRANTY. WELL, CHRYSLER HAS REFUSED TO STAND BEHIND THEIR PRODUCT. I WAS SUCKERED INTO ALL THE GREAT BOASTING ABOUT HOW TOUGH THESE TRUCKS ARE. I WAS DUMB ENOUGH THAT I'VE BOUGHT 4 RAM PRODUCTS , BECAUSE I'VE ALWAYS BEEN A FAN AND PROUD TO DRIVE A DODGE PRODUCT. WHO WOULD HAVE THOUGHT CHRYSLER WOULD HAVE THE AUDACITY TO CLAIM THEY HAD ONE OF THE BEST PRODUCTS AND THEN NOT STAND BEHIND A LOYAL CONSUMER.

Apr 09, 2020

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

My ABS pump went out, causing my stability control to not function and cruise control to not function. Cruise control would randomly deactivate, causing a momentary loss of control and ABS function. Dash light illuminated with codes relating to ABS pump and traction control. ABS pump was replaced (part no. 68195569AB) and problem was fixed, but FCA will not reimburse me since I did the work myself.

Feb 10, 2025

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

The ABS/HCU module has experienced a premature failure which is a huge safety risk as it controls my vehicles' Anti-lock Braking System, Traction Control & Cruise Control systems. Since experiencing this failure, my vehicle has had numerous safety incidents where Braking would lockup, traction with the roadway is lost etc. Please initiate a recall for this issue for these generation of trucks so this safety issue can be addressed.

Feb 05, 2024

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

ABS TRACTION CONTROL VECHICLE INFO SCREEN SERVICE ABS SYSTEM EBS SYSTEM SERVICE HAVE HAD THE VECHICL FIXED MULTIPLE TIMES BY DEALERSHIP FIXED TEMPORARILY THAN ALL THE ALARMS GO BACK ON AFTER A SHORT TIME ITS BEEN FIXED MULTIPLE TIME PROBLEM ALWAYS RETURNS

Apr 14, 2023

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

RADIO UCONNECT 8.4 SCREEN DELAMINATING CAUSING RADIO TO GHOST TOUCH THE SCREEN AND MAKE SOS CALLS BY ITSELF. TURNS RADIO ON AND OFF AND FUNCTIONS ALL ON ITS OWN VERY DISTRACTING. ALSO HAPPENED ON MY OTHER 2018 RAM 3500

Oct 19, 2022

STEERING

1 complaint

The steering shaft completely failed while driving. Thankfully the driver was leaving a customer and pulling out of a drive which he was able to drive into a ditch to keep from being hit or hitting others. The problem was fixed by Pliler International in Longview, TX. It has not been inspected by anyone other than mechanic shop. No warnings at the time of incident.

Sep 21, 2021

POWER TRAIN,WHEELS,ENGINE

1 complaint

MY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHEEL CRACKED IN THE MIDDLE WITH NO IMPACT OR TIRE DAMMAGE RADIO WUITS AND FREEZES REBOOTS SEVERAL TIMEX A DAY

Aug 28, 2019

SUSPENSION

1 complaint

THE FRAME HAS CRACKED! THIS ISN'T THE FIRST I'VE HEARD ABOUT THESE FRAMES CRACKING EITHER. THERE'S A LOT OF COMPLAINTS ONLINE ABOUT THE DODGE 5500 CRACKED FRAMES

May 23, 2019

UNKNOWN OR OTHER

1 complaint

I PARKED MY TRUCK AND TURNED IT OFF. WENT INSIDE AND ABOUT 15 MINUTES LATER MY TRUCK ROLLED DOWN A HILL AND WENT ACROSS A BUSY ROUTE 15 . THE TRUCK WAS STILL IN PARK AND THE ENGINE WAS OFF AND THE WHEEL WAS STILL LOCKED AT THE BOTTOM. IT RIPPED THE PLOW OFF MY TRUCK. I'M HAVING A HARD TIME WITH THE DEALERSHIP AND MY INSURANCE IS GIVING ME A RUN AROUND. THEY DON'T WANNA COVER MY PLOW AND WANNA USE USED PARTS ON IT. I DON'T SEE WHY I SHOULD HAVE TO EAT THE DAMAGE. I DID NOTHING WRONG AND I'M PAYING FOR IT. NOT RIGHT. I'M SELF-EMPLOYED AND I'M LOSING MONEY EVERY DAY. I'VE CALLED CHRYSLER ABOUT IT AND NOBODY IS GETTING BACK TO ME. MY POOR DAUGHTER IS SO UPSET ABOUT THIS IT'S MAKING HER SICK. I DON'T KNOW WHY WE SHOULD HAVE TO SUFFER OVER THIS. I JUST SPENT 62,000 DOLLARS ON THIS THING AND IT'S A JUNK NOW. IT WOULD BE NICE TO GET SOME ANSWERS ON IT. THANKS SO MUCH *DT*JB *TR

Feb 26, 2019

Crash: 1

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4.2/5.0

53 reviews

Frequently Asked Questions

How many problems does the 2018 RAM 5500 have?

The 2018 RAM 5500 currently has 28 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2018 RAM 5500?

The most common problems reported for the 2018 RAM 5500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2018 RAM 5500 problem data come from?

All problem and complaint data for the 2018 RAM 5500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.