2020 RAM ProMaster 2500 Problems

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Complaints Reported

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Complaints by Component

POWER TRAIN

2 complaints

The contact owns a 2020 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the accelerator pedal was depressed and failed to respond. The check engine warning light was illuminated. The contact depressed the accelerator to the floorboard and the vehicle failed to respond; and the vehicle lost automotive power. The vehicle was taken to the dealer where the contact purchased the vehicle and was informed that the vehicle was under recall. The dealer repaired the vehicle under recall. On a separate occasion, the contact attempted to reverse, and the vehicle failed to respond, with an abnormal sound coming from the vehicle. The vehicle was then taken to the current dealer where the vehicle was diagnosed and determined that the transmission needed to be replaced. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair and the contact was informed that the part was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000. Parts distribution disconnect.

Mar 21, 2025

The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift the vehicle into park (P). The contact turned off and restarted the vehicle but was not able shift into drive (D). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic determined that the transmission clutches and several gears had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated he had recently had NHTSA Campaign Number: 23V301000 (Power Train) and was not sure if the recall was related to the failure. The failure mileage was unknown.

Dec 01, 2023

STRUCTURE

1 complaint

Driver side door patch failed. Can not keep door closed.

Oct 03, 2023

4.3/5.0

30 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2020 RAM ProMaster 2500, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2020 RAM ProMaster 2500 for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2020 RAM ProMaster 2500 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2020 RAM ProMaster 2500 VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2020 RAM ProMaster 2500 Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2020 RAM ProMaster 2500 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your RAM dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2020 RAM ProMaster 2500 have?

The 2020 RAM ProMaster 2500 currently has 3 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 RAM ProMaster 2500?

The most common problems reported for the 2020 RAM ProMaster 2500 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 RAM ProMaster 2500 problem data come from?

All problem and complaint data for the 2020 RAM ProMaster 2500 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2020 RAM ProMaster 2500?

You can report safety problems with your 2020 RAM ProMaster 2500 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2020 RAM ProMaster 2500 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2020 RAM ProMaster 2500 reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2020 RAM ProMaster 2500. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.