How many problems does the 2018 TOYOTA C-HR have?

The 2018 TOYOTA C-HR currently has 215 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2018 TOYOTA C-HR?

The most common problems reported for the 2018 TOYOTA C-HR are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2018 TOYOTA C-HR problem data come from?

All problem and complaint data for the 2018 TOYOTA C-HR comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2018 TOYOTA C-HR Problems

POWER TRAIN

115 complaints

The eCVT transmission failed causing the vehicle to stop at highway speed. No warnings. Only warning was a whining sound that could have been mistaken for highway noise. When taken to a dealer this was beyond repair. Since this was a "sealed" transmission, no maintenance was required or recommended by the dealer. I have only had this vehicle maintained by the dealer. Other Toyota C-HR owners have had the same problem.

Dec 17, 2025

I am reporting a defective CVT (Continuously Variable Transmission) in my Toyota vehicle that completely failed at approximately 85,000 miles under normal driving conditions. The transmission did not exhibit abusive use or unusual load beyond everyday driving — just standard highway and city miles. At ~85,000 miles, the transmission began to exhibit significant performance degradation and mechanical failure, including (describe what happened — e.g., whining, slipping, failure to engage, loss of drive). Eventually it failed outright, leaving the vehicle inoperable and requiring a replacement transmission at substantial cost. Toyota has used this CVT design across multiple models, and there are numerous owner complaints and documented powertrain failures tied to Toyota’s CVT, including reports of failures well below 100,000 miles. Independent sources and consumer complaint databases show this is not isolated — many owners report early transmission failures and extremely high replacement costs when out of warranty. CarComplaints +1 I believe this is a safety and reliability defect because a transmission giving out at moderate mileage can cause loss of propulsion, unexpected behavior while driving, and potentially hazardous situations if it fails while the vehicle is in motion. This issue should be investigated for potential recall or formal safety action, as the frequency and severity of failures impose undue financial hardship and risk to consumers. I am submitting this complaint to alert NHTSA to the pattern of CVT failures in Toyota vehicles and to ensure that this problem receives appropriate investigation

Dec 15, 2025

CVT transmission went out at about 101,000, and is currently sitting in my yard.

Dec 10, 2025

I am currently at 75,000 miles on my Toyota CHR and starting to experience transmission failure related issues like shuttering, whinning and burnt smell. I have been unable to afford repairs for this vehicle. According to Toyota this is a problem with multiple Toyota CHR owners. There is a recall for this in Canada but has yet to be recalled in the USA.

Dec 08, 2025

I was told today, on 12/2/25, by the Toyota dealership that my 2018 Toyota C-HR has a prematurely defective bearing in the transmission, causing a loud noise while driving. This will ultimately cause catastrophic vehicle failure. This is a known issue and needs to be resolved by Toyota. The vehicle only has 118,000 miles on it and has been meticulously maintained. Please help the Toyota C-HR customers who have spent their hard-earned money on this vehicle.

Dec 03, 2025

+ 110 more complaints for this component

UNKNOWN OR OTHER

19 complaints

I am writing to formally request warranty service for my Toyota CH-R 2018, VIN [XXX] , currently with 88,341 miles. Despite its relatively low mileage and consistent maintenance, the vehicle has developed a transmission issue attributed to a defective bearing inside the Continuously Variable Transmission (CVT). As you are aware, Toyota issued a warranty extension specifically covering transmission failures resulting from this defect. This extension applies for up to 10 years or 193,000 kilometers (approximately 120,000 miles), whichever comes first. My vehicle clearly falls within these parameters. Given the nature of the defect and Toyota’s acknowledgment of its impact, I respectfully request that your dealership initiate the appropriate warranty repair or replacement process without delay. I am prepared to bring the vehicle in for inspection and provide any additional documentation required. Please confirm receipt of this letter and advise on the next steps to resolve this matter promptly. I trust Toyota will stand behind its commitment to quality and customer satisfaction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 20, 2025

My car started making a loud noise several months ago so I took it to a mechanic. When he looked at it, he informed me that the bearing in my transmission failed and could not be repaired because it would all need replaced. I couldn’t afford it so I called 3 other places who told me it needed fully replaced also since it’s CVT. I’ve been trying to trade it in with issues for months and nobody will take it and I can’t afford to fix it or pay it down. I fear for my safety every time I drive it because it now shakes pretty hard and the noise is much louder. At any time it could fully die while I’m on the road or freeway. I don’t have a choice to drive it because I can’t afford it. When I called Toyota at 108k miles they said it was over 100k and therefore the would not help me. That is when it first occcurred but it obviously still is an issue. I am happy for others to look at it but I really just need help because I’m very scared and overwhelmed

Nov 10, 2025

I have a CVT transmission and it has failed. Out of no where I use the top notch oil etc and this has occurred. Nobody wants to touch this to fix it but those that do all are quoting me over $13k to put in a used replacement. There should be a recall on these- this topic is all over Reddit and car forums for premature transmission failure

Nov 06, 2025

The CVT transmission in my 2018 Toyota C-HR failed suddenly while driving. There were no warning lights, check engine indicators, or dashboard messages before the issue occurred. The only symptom was a sudden whining/whirring noise from the transmission area. The vehicle has been regularly maintained and serviced through ToyotaCare until the coverage expired in 2023. The failure happened on 11/02, and the car is currently available for inspection upon request. This failure created a potential safety risk because the car unexpectedly lost power and could not accelerate properly in traffic. The problem has been confirmed by a Toyota dealer (Toyota of Anaheim), who diagnosed it as an internal CVT transmission failure. The vehicle has not yet been inspected by Toyota corporate, police, or insurance representatives. There were no warning lamps or messages before the failure , only the noise that began a month ago and it when i accelerate, I decided to take it in to the dealership to take a look at.

Nov 04, 2025

I have a Toyota CHR 2018, bought it brand new in July 2018. I recently noticed a noise and when driving a difference when using the gas. I took it to 2 different mechanics and it is my Transmission. Is my car under warranty? It has less than 110K miles on it

Nov 04, 2025

+ 14 more complaints for this component

ELECTRICAL SYSTEM

7 complaints

Transmission problems

Sep 21, 2025

While driving in June 2023 I was suddenly unable to turn my steering wheel and I had issues bring the vehicle to a stop. The vehicle warning notice was "abnormal voltage steering power low". Once I was able to stop the vehicle stopped altogether. I towed the vehicle to my Toyota dealership and the description on the repair is Learn Value Reset and R&R CV Valve Lift Con. I am still having this issue which presents a safety concern as I can't steer and stop the vehicle.

Oct 17, 2023

The contact owns a 2018 Toyota C-HR. The contact stated while driving at various speeds, several unknown messages were displayed with several unknown warning lights illuminated. The contact also stated that there was an abnormal odor coming from the vehicle. Out of precaution, the contact had the vehicle towed to his residence and replaced the battery; however, the failure persisted. The contact notified the dealer of the failure however, the dealer offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.

Jul 06, 2022

Components ELECTRICAL SYSTEM, BACK OVER PREVENTION The rear view back up camera turns blue sometimes when you shift into reverse.

May 10, 2022

SLOW PARASITIC DRAIN ON THE NEW BATTERY. AT FIRST SIGNS SHOW WHEN STARTING THE VEHICLE THE DISPLAY DASH RESETS BACK TO THE DEFAULT SCREEN AND THEN EVENTUALLY YOU HAVE TO JUMP START THE VEHICLE EVERY TIME FOR USE.

Sep 06, 2020

+ 2 more complaints for this component

ENGINE

6 complaints

The transmission on my 2018 Toyota C-HR has been malfunctioning, and there is a noticeable grinding or rattling noise coming from the front end while driving. The issue occurs consistently during driving. This problem puts my safety at risk because the vehicle hesitates to accelerate properly, and the noise suggests a potential mechanical failure that could lead to loss of control while driving. The issue has not yet been officially confirmed by the Toyota dealer, but I plan to have it inspected. The vehicle is available for inspection upon request. The problem started around 67,000 mileages in October, and there were no warning lights or dashboard messages before the issue began. The noise has gradually worsened over time.

Nov 05, 2025

My transmission is going out at 60 thousand miles

Aug 12, 2025

Transmission went out more than once, the first time within warranty only a few years after the vehicle was on the market two years after getting it replaced it was no longer within warranty and they are refusing to repair it. I would have to pay $1200 if you look at the Toyota forum there are thousands and thousands and thousands of people with 2018 CHR who are having the same exact problem. The fact that the Corolla CVT engines are being recalled and other vehicles are being recalled except for the CHR is ridiculous. Please look into

Jun 23, 2025

The transmission bearing has an internal failure making the vehicle jerk and noisy. When I drive the car it shakes / jerks A LOT. My safety is put at risk because the car can stall out. TOYOTA LET ME DRIVE MY CAR HOME FROM THE SERVICE DEPARTMENT AFTER FAILING TO FIX THE ISSUE. I currently cannot drive my car because I can stall out and crash! I had no warnings, no lights , no nothing telling me there was an issue ! It just started jerking when I was driving. I have been to the dealer I bought the car from and they did nothing to fix the issue. How can an issue like this not show up on my car dashboard!! ? I have video of the car jerking as well.

Jan 02, 2025

The transmission and torque converter both failed one morning. As soon as I️ realized I️ had a problem I️ took it to the mechanic. My car is available for inspection. I️ was lucky is happened while not driving. The issue has been confirmed by the mechanic as the problem and the NHTSA comments from others show it is a reoccurring problem with 2018 CHR Toyotas. The car has not been inspected by police or insurance representative. My car had a oil change a month prior at same mechanic and no lights or issues.

Jul 28, 2023

+ 1 more complaint for this component

POWER TRAIN,ENGINE

6 complaints

My 2018 Toyota, which has around 96,000 miles, is experiencing transmission failure. I recently had it inspected by an independent repair shop, and they confirmed the issue is caused by a bad bearing inside the transmission—a problem they mentioned is common for this model. The transmission makes a loud whining noise and could fail at any time, which puts my safety and the safety of others at risk since it could cause the car to lose power or stall in the middle of the road. There were no warning lights, messages, or signs before the issue started. I contacted Toyota about the problem, but they refused to cover the repair because the vehicle is out of warranty. However, given how new the car still is and that this issue is known to occur in similar models, I believe this is a safety hazard that Toyota should take responsibility for.

Oct 24, 2025

General Defect with Transmission causing gear slippage at low RPMs from day one. Car can soft stutter to hard stutter going from idling position to soft press of accelerator. Hard transmission failure starting at 80K mi even with preventative maintenance. additional engine stalls randomly in middle of driving starting to appear with no error codes.

Sep 15, 2023

Powertrain transmission breakdown and failure. From my investigating it is clearly evident this is a common recurring safety malfunction. pertaining to 2018 Toyota Chr. I have read over 100 cases in online forums describing exactly what is now happening to my vehicle. Starts with a loud front end humming or whistling noise when the car is accelerating over 5mph. In a short time the problem worsen to shuttering, and ultimate transmission failure. Almost all the cases I have read the occurrence happens between 60,000 - 90,000 miles. Once brought in for diagnosis the outcome is the same for all vehicles the Transmission and torque converter are at fault and needs to be replaced. What I have further discovered is Toyota did a recall on the one vehicle that is identical to the 2018 Toyota Chr: Toyota recalls Corolla Hatchbacks The torque converter in the Continuously Variable Transmission could fail Read less Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks. The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in a loss of motive power increasing the risk of crash. What to do Toyota is currently obtaining parts to replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers. Owners of all recalled vehicles will will be notified by first-class mail. The recall is expected to begin in mid-February. Owners may contact Toyota at (800) 331-4331 Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks.The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in injury From what I read this was not a Government or Safety mandated recall and Toyota did this recall silently, letting the problem vehicles come to them first. Please see that something is done for this clear and present safety issue.

Jul 09, 2022

Just driving hearing noise from passenger side wheels took to toyata 15000 for repair Transmission bad

Jun 22, 2022

I am currently at 57,110 miles and I noticed a whining noise coming from the front of my car while driving with the window down on June 5, 2022. It’s as if it’s coming from the wheel bearing or front axle. I also noticed today that my car had a kick to it, like a horse galloping. This seems to be very mysterious as I just took my car to a Toyota dealership at the end of April and they reported absolutely no issues. I’m afraid that my power train/transmission may be going bad, which would be very very awful as my car hasn’t even reached 60,000 miles yet.

Jun 05, 2022

+ 1 more complaint for this component

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

5 complaints

When I place my car in park and take my foot off the brake occasionally it will still drive. This has happened several times but this last time it did damage to my garage door.

Nov 07, 2025

I’m driving my car and all lights turn on dashcam and RPMs start going down really fast and unable to apply more gas/speed. This happened 3 times in the past year

Oct 22, 2025

The vehicle experienced an “EPB Malfunction” resulting in the vehicle becoming unresponsive during use due to the electronic brakes failing to disengage or engage. There were no warning lamps or messages prior to the failure. The vehicle is currently under inspection by the manufacturer.

Dec 01, 2023

EPB brake warning is showing on my display. I see there is a recall for this exacy item for the 2018 CH-R vehicles but it says that my car isnt involved. Is it just a coincidence?

Jun 27, 2022

WHEN DRIVING THERE AFTER USING THE CRUISE CONTROL THERE IS A WARNING ABOUT THE EPB MALFUNCTION. IT APPEARS CERTAIN CH-R MODELS HAVE BEEN RECALLED FOR THIS, BUT MY VIN DOES NOT APPEAR TO BE ONE RECALLED.

Apr 15, 2021

AIR BAGS

5 complaints

I was driving on the highway when I hydroplaned due to bad weather and hit the cement wall head on. The airbags did not deploy. There were no lights prior to failure. My insurance said that it was surprising that the airbags did not deploy given the extensive frame damage to my vehicle. My safety was put at risk due to potentially enduring life threatening injuries if any other cars hit me. My vehicle was totaled and taken possession of by insurance.

Apr 16, 2024

Crash: 1

No july 20 I had a car accident, I was driving on my road, and suddenly another car crashed into my car, moving 2 lanes in the opposite direction, the impact was so strong that the vehicle that hit me was completely destroyed. All the bags in the car that hit me exploted, but none of the bags in my car exploted.

Sep 02, 2021

Crash: 1

TL* THE CONTACT OWNED A 2018 TOYOTA C-HR. WHILE DRIVING 40 MPH, ANOTHER VEHICLE DID NOT YIELD THE RIGHT OF WAY TO THE CONTACT. AS A RESULT, BOTH VEHICLES CRASHED INTO EACH OTHER; THE FRONT OF THE CONTACT VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED SHOULDER, LEFT WRIST, AND INJURIES TO THE LEFT ANKLE. THE OTHER DRIVER SUSTAINED A BROKEN NOSE. IN ADDITION, THE CONTACT SUSTAINED A CONCUSSION AND WAS TAKEN TO THE HOSPITAL WHERE SHE RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE BACK TO THE CONTACT'S HOME WHERE THE CONTACT'S INSURANCE COMPANY ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE FRONT END FRAME OF THE CONTACT'S VEHICLE WAS BENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 190929-000299. THE MANUFACTURER OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

Nov 27, 2019

Crash: 1

Injuries: 2

HIT FROM REAR; OTHER DRIVER HIT AT 40 MPH, AIR BAGS DID NOT DEPLOY.

Nov 01, 2019

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE DROVE THROUGH A RED LIGHT AND STRUCK THE CONTACT'S VEHICLE ON THE FRONT PASSENGER SIDE. THE CONTACT'S VEHICLE SPUN AROUND. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL; HOWEVER, THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (GREEN'S TOYOTA OF LEXINGTON, 630 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 254-5751) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 372.

Aug 10, 2018

Crash: 1

Injuries: 1

SERVICE BRAKES

5 complaints

EPB Malfunction visit dealer lit up on dash. Dealer does not have this as a recall for my vehicle, but there is a recall for certain 2018 CHRs. If I have this issue, just like other CHR owners, my vehicle should be included in the recall as well.

Nov 21, 2022

The electronic parking brake isn't operating properly, causing the parking brake to not disengage after it’s applied and as it stays engaged onto the brakes, its wearing out the brake pads and it eventually started to wear out causing loud screeching noise due to contact between rotors and brake pads metal. i swapped out the rotors and the brake pads twice already and its not stopping atall. i believe its something to do with emergency braking system where it sometimes does affect the functionality of the brakes and caliper and could cause a fatal incident if not addressed.

Jul 06, 2022

Electronic parking brake error warning lite up

Dec 04, 2021

4 WEEKS AFTER PURCHASING A 2018 TOYOTA C-HR I RECEIVE AN ALERT WHILE IN MOTION ON A CITY STREET TO TAKE THE VEHICLE TO MY DEALERSHIP FOR A EBP MALFUCTION. TOOK IT TO THE DEALERSHIP AND A WEEK AFTER THAT THE ALERT CAME OUT AGAIN. TOOK IT BACK TO THE DEALERSHIP WHO STATES THAT THEY COULDNT FIND THE ISSUE AND TO TAKE A VIDEO WHEN IT HAPPENS AGAIN.

Oct 07, 2020

WHEN HOLD FUNCTION IS ACTIVE IN VEHICLE IF PROGRESSIVELY SLOWING DOWN WHEN YOU ARE NEARING A FULL HALT THE CAR MAKES WEIRD SCREECHING AND CLANKING SOUND AND BRINGS CAR TO A SUDDEN ABRUPT STOP. IF YOU GET TO A FULL STOP BY DECELERATING PRETTY QUICKLY THIS WILL NOT HAPPEN, BUT IF YOU DECELERATE SLOWLY IT WILL HAPPEN EVERY TIME.

Mar 09, 2018

UNKNOWN OR OTHER,ENGINE

4 complaints

Transmission failure at under 100,000 miles

Dec 18, 2025

The night of the incident November 16th, 2025, the transmission in my daughter's 2018 Toyota C-HR failed suddenly while the vehicle was in motion. The car lost the ability to accelerate and then became completely immobile. The failure occurred without warning and with no prior symptoms. She could not shift into drive or reverse. My daughter, a [XXX] college student was driving at the time, and the breakdown left her stranded in the dark on a roadway with limited visibility and no safe shoulder. She was in a semi-safe neighborhood. I called AAA as I am a premier member and it took 4 hours to get her car towed. This created a significant safety risk—both the danger of being struck by approaching vehicles and personal safety concerns associated with being stranded alone at night until almost midnight. I am several hours away (Canton, GA) and could not get to her safely. We specifically picked a reliable Toyota model to take to college so that this would not happen. The transmission and related components remain in the vehicle and are available for inspection upon request at my home. The car is not drivable and we are stuck with a costly repair. This appears to be a very common problem with this specific Toyota model even with low milage but no recall has been issues. After the vehicle was towed to Group 1 Toyota in Columbus, GA an inspection by the dealership was performed at a $200 cost to diagnose a transmission failure. A faulty CVT transmission that is not covered under any warranty and is $11,000 to repair. Attached is a report showing excellent condition of other car components. There were no warning lamps, messages, noises, or other symptoms leading up to the failure. The transmission malfunction occurred suddenly, with the first and only indication being the loss of power and inability to move the vehicle. Toyota addressed the issue by no longer using this type of transmission and discontinuing this model but will NOT offer a solution. Please help!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 24, 2025

I started experiencing a whirring noice coming from the engine of my 2018 Toyota CHR earlier this summer. I took it to a mechanic shop and was told that the noice was coming from the transmission. I had to take it to a transmission shop where they diagnosed the problem coming from my transmission. They quoted 13K & 15K. The Toyota dealer quoted 12K. I had just paid of the car and was ready to enjoy it. I’m disappointed that Toyota doesn’t have a recall for this problem. It is documented on several online forums and YouTube videos. For what it’s worth I’m documenting this problem. Thank you.

Nov 13, 2025

I am writing to report a serious and potentially dangerous defect with my 2018 Toyota C-HR. Shortly after purchasing this vehicle, I began experiencing multiple issues related to the transmission. The car makes a persistent whining noise while accelerating, which was immediately concerning for a new vehicle. More alarmingly, the vehicle sometimes suddenly stops accelerating and begins to jerk unexpectedly while driving. This has happened on the road and creates a hazardous situation for myself and other drivers, as it can be difficult to maintain control of the vehicle, especially in traffic or at higher speeds. Despite owning the car for only a short period, I have been told that repairing these transmission issues will cost thousands of dollars, which is not normal for a relatively new vehicle. These problems are not only inconvenient but also pose a significant safety risk. I believe this may be a manufacturing defect affecting the transmission system. I urge the NHTSA to investigate this matter promptly to protect other consumers and ensure road safety. Thank you for your attention to this urgent issue.

Sep 17, 2025

PARKING BRAKE

3 complaints

The contact owns a 2018 Toyota C-HR. The contact stated that while driving at an undisclosed speed, the message "EPB and traction control fault detected" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V717000 (Parking Brake), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 54,000.

May 05, 2025

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V717000 (PARKING BRAKE) THREE TIMES, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL IN PARK, THE VEHICLE REVERSED ON IT'S OWN CAUSING THE VEHICLE TO HIT THE CONTACT. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE WAS REPORT WAS FILED. THE CONTACT DID SUSTAIN LEFT LEG AND RIGHT FOOT INJURIES MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A CASE, AND STATED THEY WILL TAKE THE VEHICLE TO A DEALER FOR INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 28,280.

Aug 31, 2020

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE ELECTRONIC PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE ELECTRONIC PARKING BRAKE WARNING INDICATOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO RON TONKIN TOYOTA (LOCATED AT 750 SE 122ND AVE, PORTLAND, OR 97233, (503) 255-0177), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V717000 (PARKING BRAKE). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,607.

Jul 23, 2019

ELECTRICAL SYSTEM,SERVICE BRAKES

3 complaints

The electric parking brake system on my vehicle has malfunctioned and is stuck in the engaged position, preventing my rear brake pads and rotors from being changed. The component is still in my possession and available for inspection upon request. Safety Risk: This issue directly impacts vehicle safety, as I am unable to service or replace the rear brakes, which are a critical safety component. Additionally, the malfunction may cause the brake to engage or fail to disengage unexpectedly, creating a risk while driving or parking. Confirmed by a Professional: Yes, the problem has been confirmed by an independent service center, which attempted to service the brakes but could not proceed due to the failure of the electric parking brake actuator/module. Inspection by Authorities or Manufacturer: As of now, the vehicle has not been inspected by the manufacturer, police, or insurance, but I am seeking further diagnostic help from a dealer. Warning Signs Prior to Failure: Yes, prior to the failure, I noticed warning messages on the dashboard related to the parking brake system, including a “Parking Brake Malfunction” alert.

May 02, 2025

ELECTRONIC PARKING BRAKE MALFUNCTION. ELECTRICAL ISSUE DOES NOT ALLOW PARKING BRAKE TO BE APPLIED. *TR

Jun 15, 2020

TAKATA RECALL THERE WAS A RECALL ON THE VEHICLE AND WE HAVE CALLED OUR DEALERSHIP TO ASK TO SCHEDULE A DATE WHERE WE CAN TAKE IN THE CAR TO HAVE THE PROBLEM FIXED. WE HAVE CALLED THE DEALERSHIP 3 TIMES NOW AND EVERY SINGLE TIME, WE WERE TOLD THAT THE REPAIR WOULD NOT YET BE CHECKED AT. WE HAVE EVEN CONTACTED THEIR HEADQUARTERS ONCE AND WERE SENT TO VOICEMAIL. TOYOTA HAS DONE A TERRIBLE JOB AT ADDRESSING THIS PROBLEM AND WE ARE EXTREMELY ANGERED BY THEIR INCOMPETENT WORK AND DISREGARD OF CONSUMERS (ESPECIALLY AFTER THE PURCHASE OF THE VEHICLE). THE PLACE WHERE WE HAVE CALLED 3 TIMES IS 713-270-3951 AND ONE OF THE PEOPLE WHO ANSWERED THE CALL WOULD BE LENETTE.

Jul 05, 2018

ELECTRICAL SYSTEM,ENGINE

2 complaints

Within the last 12 months, rodents have crawled into the engine chewing the wires due to being made o soybean. The first repair was $3000 and the second repair was $1700 I have 6 kids and can’t afford to keep repairing a car that was made with soybean and thus attracts rodents. Why is toyota allowed to put products on the vehicle which are rodent attracted and cost consumers so much to fix.

Nov 24, 2025

DRIVING ON INTERSTATE AT NIGHT ALL THE SUDDEN MY CAR TURNS OFF, COASTED OFF EXIT. GOT IT STOPPED AND RESTARTED IT AND GOT GOING AGAIN. COULD HAVE BEEN MAJOR CRASH. IT ONLY HAS 13,000 MILES ON IT AND IT WAS JUST IN SERVICE DEPARTMENT LAST WEEK.

Feb 16, 2020

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

I have a blue/white 2018 C-HR made in Japan. I do regular maintenance on my car monthly with oil changes every 3k miles. I had this car for 3 years only. I bought it from a toyota dealership with only 25k miles with one owner. At 35k miles it was whining and shaking and I took it to toyota to be serviced they kept it for a day and they found nothing wrong. I thought nothing of it but since then my car had this low shake/rattle to it. I've changed sparks and coils thinking it was that. Finally, today at only 49,900 miles with no signs previously this cars transmission blows not allowing me to reverse or switch gears on me and the head gasket blew allowing water to mix with the oil basically totaling my car.

Aug 23, 2025

Mi guagua tiene problemas con la transmisión. El fallo se manifiesta con un sonido extraño y fuerte que aparece al conducir. La transmisión defectuosa sigue instalada y está disponible para inspección si se solicita. Esta situación pone en riesgo mi seguridad y la de otros, ya que el daño podría empeorar y dejarme sin control del vehículo o inmovilizarlo por completo. Se ha evaluado la guagua y las indicaciones son problemas en la transmisión, los síntomas son constantes y fáciles de reproducir. No hubo luces de advertencia ni mensajes antes de que apareciera el fallo; el único síntoma previo fue un ligero ruido que con el tiempo se volvió más fuerte. La causa exacta es desconocida, pero sospecho que puede ser problemas en la transmisión.

Aug 09, 2025

POWER TRAIN,FORWARD COLLISION AVOIDANCE

2 complaints

The forward collision warning goes off and automatically slams the breaks, when nothing is in front of it. It does this on highways as well. This could cause accidents. There is been several complaints about the CVT transmission. If they won't recall it, they should have a lifetime warranty. Toyota transmissions used to last. I cannot afford to get a whole new transmission, so I have to sell it to a dealership.

Jul 12, 2025

A file its atach

Nov 05, 2021

Crash: 1

Injuries: 1

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

2 complaints

Power train failed on my 3 year old car. It could've been catastrophic if it failed on the road. The CVT transmission is a mess. It's also caused undue financial burden on every CHR owner since the power train had continued to fail uncontrollably. This car was traded in since the transmission had failed. There should be a recall on every CVT that was manufactured in 2018. Every owner and previous owner should be compensated for the loss. After market and rebuilt power trains weren't available since the car was 3 years old. Almost $10k to replace this transmission. This car was taken to a Toyota dealer who assured me that is was "cupped tires". I'm confident that they knew what the problem was. By the time the power train failure was detected, the car was out of warranty. Thanks

Apr 05, 2024

This specific vehicle has a major issue with the transmission system that has not been addressed and ignored by dealer/seller. No warning lamps appeared notifying driver of issue.

Sep 28, 2022

STRUCTURE

2 complaints

The contact owns a 2018 Toyota C-HR. The contact stated that while parking the vehicle in the driveway after the vehicle had been serviced at the dealer, he heard an abnormal sound coming from the front driver’s side door. The vehicle was taken back to the dealer, where it was diagnosed that the impact intrusion prevention bar had fractured and fell inside the door. The dealer informed the contact to take the vehicle to an autobody shop to have the part re-welded. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact he would need to repair the vehicle at his own expense because the warranty had expired. The failure mileage was approximately 50,000.

Apr 12, 2023

DRIVERS SIDE DOOR ELECTRICALLY INTERMITANTLY WILL NOT UNLOCK USING ELECTRIC KEY. THIS HAS OCCURRED 14 TIMES SINCE MAY 31 2017 WHEN CAR WAS BOUGHT AND I HAVE A VIDEO THAT WAS SENT TO TOYOTA I ALSO HAVE WITNESSES AND HAVE HAD 3 VISITS TO THE DEALER AND TOYOTA WILL NOT REPLACE THE CAR OR PARTS BECAUSE THEY SAY IT WONT FAIL FOR THEM. THIS CAR ALSO HAS JUST GOTTEN 3 RECALLS FOR OTHER ITEMS AND I AM CONCERNED ABOUT THIS. I NEED ANY HELP THAT I CAN GET AS THIS IS ELECTRICAL IF THERE IS A SHORT THEN THE CAR COULD GET ON FIRE. THE CAR WAS PARKED IN VARIOUS PARKING AREAS

Oct 02, 2017

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

2 complaints

On 2/13/2023, an object hit my windshield & it cracked. I filed a claim with my insurance & took it to Safelite. Safelite replaced my windshield on 2/27/2023, however, they were not able to recalibrate the sensors within the windshield. This means 3 safety components in my car no longer work, which are; lane departure, cruise control, & pre-collision. I now have a flashing warning in my dash constantly because the sensors embedded in the windshield aren’t calibrated, which is a hazard. I filed complaint #11448934 on 1/26/2022 with NHTSA explaining how my pre-collision system was giving me problems. Safelite is going to try a different glass and then try to recalibrate on 3/4/2023. My car is available upon request. My & others safety are put at risk because Toyota opted to put important safety features in one of the most exposed & vulnerable places on a car, that I quite frankly wasn’t aware of until it cracked. I have not had it evaluated by the manufacturer, independent dealer/service center and it has not been inspected. There haven’t been any accidents.. yet. I will upload a picture of the Safelite work order. You will see it says, “Recal failed”

Mar 02, 2023

The pre-collision system malfunction warning appeared on my dash. It turned off the pre-collision warning, cruise control and lane assist alerts. I took it to the dealer for diagnostics and they told me it was mice on the wiring harness. The picture they provided did not show any bite marks.

Mar 28, 2022

STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES

2 complaints

EPB MALFUNCTION LIGHT WARNING COMES ON WHILE DRIVING. HAS COME ON A TOTAL OF 15 TIMES SINCE PURCHASING IN 9/19. DEALERSHIP HAS NOT BEEN ABLE TO DETERMINE ISSUE. FRONT CAMERA HAS GONE OUT 7 TIMES WHILE DRIVING SINCE PURCHASE, DEALER STATES IT'S FROM THE HEAT. FRONT BUMPER MOLDING IS LOOSE DUE TO WARPED CLIPS USED BY TOYOTA PER THE DEALER

Oct 13, 2020

FRONT CAMERA HAS GONE OUT SEVERAL TIMES SINCE PURCHASING AUGUST 2019. I'VE BEEN TOLD BY THE DEALERSHIP IT IS "SENSITIVE" TO THE HEAT. THE EBS HAS FAILED TWICE SINCE MARCH 2020.. BOTH ISSUES HAPPENED WHILE IN MOTION. THE FRONT BUMPER MOLDING CONTINUES TO SEPARATE DUE TO CHEAP CLIPS HOLDING IT TO THE FRAME PER THE TECH AT TOYOTA AVONDALE, AZ. *TR

Jul 01, 2020

POWER TRAIN,LANE DEPARTURE

1 complaint

Vehicle: 2018 Toyota C-HR (Base Model) Issue: CVT Transmission Failure I am submitting this complaint regarding a serious defect in the CVT transmission of my 2018 Toyota C-HR. After owning it less than 2 years, the vehicle developed transmission problems that rendered it unsafe and ultimately undrivable. Multiple mechanics, including a dealership and a transmission specialist, confirmed the issue originates where the transmission meets the axle on the driver’s side. The recommended solution was a full transmission replacement, with repair costs quoted as high as $11,000, nearly equal to the car’s entire market value. The vehicle is available for inspection upon request. There were no warning messages or lamps to indicate an issue prior to the incident that occurred. This situation raises serious safety concerns: The transmission failure occurred suddenly, leaving me unable to operate the vehicle. I was on the way home during rush hour traffic. I approached a redlight and came to a stop. Once the light turned green, my car wouldn't accelerate and began rolling backwards any time I attempted to accelerate. A transmission defect can cause unexpected loss of power or drivability, putting myself, drivers nearby and passengers at risk on the road. The fact that this issue is widely reported among Toyota owners suggests a systemic defect that compromises public safety. Customers are forced to choose between paying exorbitant repair costs or continuing to make loan payments on a car they cannot drive. Toyota has long been viewed as a trusted brand known for reliability, yet this defect undermines that reputation and leaves loyal customers feeling misled. I respectfully urge NHTSA to investigate this issue and Toyota to issue a recall or extended warranty coverage for affected CVT transmissions. Customers should not be left with unsafe, undrivable vehicles and repair costs that exceed the cars value. This is not only a matter of fairness but of public safety.

Dec 09, 2025

ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

My transmission failed and I took it to the dealership. They recommended I replace the transmission that would cost 11,000. I have 120k miles driven in my car and regular get it maintenance. After looking online I saw that I was not alone with the Ch-r model. It is ridiculous that a repair would cost half of a brand new car. This is very anti consumer behaviors coercing car owners to buy new cars since repairing them is so expensive.

Nov 13, 2025

EXTERIOR LIGHTING,ENGINE

1 complaint

My transmission started failing 4 years after I bout it. And now it’s worse than ever

Aug 05, 2025

UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Unknown, all started 3 month ago car wasnt turning on, mechanic said was the battery, battery installed but kept reading same malfunctions, ebs , collision malfunction, steering wheel, speeding problems, Autozone has checked engine light on no specifics on warning lights.

Jul 25, 2025

POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2018 Toyota C-HR. The contact stated while driving 20 MPH and depressing the accelerator pedal, the engine revved loudly while the transmission was stuck in low gear. The check engine, power steering, Forward Collision Avoidance, and other unknown warning lights were illuminated. The contact stated that upon exceeding 25 MPH, the engine revved loudly to 4,000 RPM. The contact drove to the residence, where the vehicle was diagnosed by a mobile independent mechanic. The mechanic determined that the failure was related to the transmission. The vehicle was not repaired. Glen Burnie Transmissions was contacted, and the contact was informed that there were several similar vehicles at the location being repaired for the failure. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 91,000.

Mar 14, 2025

SUSPENSION

1 complaint

The CVT TRANSMISSION IS MAKING WHINING NOISE. HUNDRRDS, IF NOT THOUSANDS OF REPORTS ON TOYOTA FORUM, YOU TUBE, ECT WITH EXACT SAME ISSUE ON THIS MAKE AND MODEL.

May 30, 2024

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

My car started making a whining noise from the engine. I took it into my Toyota dealer, and was told there was an internal bearing failure in the transmission. The transmission would have to be replaced. This is not right for a car only 4 1/2 years old. I contacted Toyota Brand Engagement Center Headquarters. They were of little help. I have researched other cases on the Toyota forum with exact same problems in the transmission. How can this not be a recall?

Aug 10, 2023

EXTERIOR LIGHTING

1 complaint

At my most recent service visit (Oct 2022), I requested information about an issue my C-HR is having ("broken" image on the sideview mirror puddle lights) and was told that the issue was not covered under warranty even though the car was in Toyota’s care for months before I purchased it in 2020 and the issue was a known issue by Toyota. Unfortunately, it did not appear on my vehicle until recently. However, I have found a Toyota Customer Support Program Bulletin (No. POL19-05) on the NHTSA website that says that Toyota would cover the issue under Secondary Coverage for 5 years from the vehicle’s first date of use or 60,000 whichever occurs first. My car is definitely in this time range. I would like to have this issue fixed by Toyota as it appears to qualify as a known defect.

Feb 27, 2023

STEERING,ELECTRICAL SYSTEM

1 complaint

Unknown cause, went to turn on car and battery had died. Recent inspection shows battery power was great. No lights turned on when car was off. Found forums of other drivers describing the same issue stating their dealerships were unable to address the problem. Dash showed "EPB not available", "Abnormal Voltage" and "Power Steering Low" while driving. Difficult to turn the steerwhing wheel and radio was going in and out. https://www.toyotachrforum.com/threads/abnormal-voltage-steering-power-low-message.6191/ https://www.chrforums.uk/threads/abnormal-voltage-stearing-power-low.2308/ https://m.carcomplaints.com/Toyota/C-HR/2018/steering/steering.shtml

Sep 13, 2022

SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

EPB Malfunction visit dealer Pre-Collision System Malfunction visit dealer vehicle has a rough drive, does not have the same shifting power on road.

Feb 16, 2022

FORWARD COLLISION AVOIDANCE

1 complaint

The pre-collision system automatically turned off and said something along the lines of “not being detected” while I was driving in snow. I can be available upon request. If I have the pre-collision system on, & it automatically shuts off, I believe this could cause a potential wreck or some other safety hazard. The problem has not been evaluated by any service dealer. The vehicle has not been inspected by anyone for this issue. The pre-collision light in the dash came on that the function was turned off while I was driving in the snow. This issue actually first appeared in 2018, but at the time I didn’t think it was an issue. Then I moved to a place where it doesn’t snow, & saw it happened again in heavy rain weather.

Jan 26, 2022

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

Electrical system malfunction. Abnormal voltage power steering low. These messages turned on after we felt the steering wheel become really heavy and making it hard to make the freeway entrance. The Toyota Ch-R shut down right before we merged onto the freeway. We were left on the blind spot of the freeway entrance in the night, so it left us quite vulnerable to an accident and possible death. The vehicle will be taken to Toyota dealership, since it still falls under the 60 month warranty.

Nov 08, 2021

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS

1 complaint

One day the climate control cluster was inoperable. The lights didn't come on with the vehicle and was unable to change temperature/AC or turn on the blower motor. Took vehicle into Larry H. Miller Toyota Dealership and they told me it was the ECM (wasn't communicating properly with the LAN system) and that the heated seats were affected as well. This is as 2018 with only 30k miles on it and says it's not covered under warranty and I will have to pay $1,500 out of pocket. This was a Manufacturer defect, why is the consumer having to pay for a manufacturers defect?

Aug 30, 2021

FUEL/PROPULSION SYSTEM

1 complaint

I DID NOT NOTICE ANY ISSUES OR IRREGULARITIES WHILE DRIVING, BUT WHEN I STARTED MY CAR TO LEAVE ONE MORNING, THE CHECK ENGINE LIGHT WAS ON. I IMMEDIATELY DROPPED IT OFF AT MY LOCAL TOYOTA DEALERSHIP. THE PROBLEM ENDED UP BEING A FAULTY FUEL PUMP VALVE WHICH NEEDS TO BE REPLACED, ALONG WITH A COMPLETE FUEL SYSTEM CLEANOUT. THIS IS AN EXPENSIVE REPAIR, WHICH UPON RESEARCHING THE ISSUE, I HAVE FOUND THAT THOUSANDS OF OTHER TOYOTA MODELS HAVE BEEN RECALLED FOR. I WOULD LIKE TO REQUEST THAT THEY LOOK INTO ADDING THE CH-R TO THAT LIST BECAUSE APPARENTLY THERE IS A PROBLEM AS MY CAR IS LESS THAN 3 YEARS OLD.

Mar 30, 2021

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I PURCHASED THIS CAR ON JUNE 26TH 2018, THE CAR HAD BEEN WORKING JUST ABOUT FINE UNTIL APRIL 24TH 2020. I WAS RUNNING ERRANDS AND MY CAR HAD NOT SHOWN ANY SIGNS OR WARNINGS ABOUT NEEDING SERVICE OR THAT SOMETHING WAS WRONG. I TURNED ON MY CAR, I BACKED UP A LITTLE AND THE CAMERA MALFUNCTIONED AND I HEARD A WEIRD SOUND, THEN THE CAR TURNED OFF BY ITSELF AND THEN IT WOULDN'T TURN ON. I CALLED AAA AND THEY TRIED TO CHARGE THE BATTERY, IT WOULDN'T CHARGE AT ALL. MY CAR WAS TOWED TO THE DEALERSHIP, THEY DEEMED THE BATTERY TO BE DEAD AND IT WAS REPLACED. ON SEPTEMBER 19TH 2020, THE NEW BATTERY WAS DEAD AGAIN, FROM BEING PARKED, IT WOULDN'T TURN ON, CALLED AAA AND THIS TIME THEY WERE ABLE TO CHARGE THE BATTERY AND THE CAR TURNED ON. I GOT ON MY WAY BACK HOME, AFTER 5 MINUTES OF DRIVING, THE STEREO, A/C, DASHBOARD AND HEADLIGHTS STARTED MALFUNCTIONING. DASHBOARD HAD SOME SERVICE LIGHTS ON AND THE MESSAGE "ABNORMAL VOLTAGE. STEERING POWER LOW." THE STEREO WOULD RESTART NONSTOP OVER AND OVER AND IT WOULDN'T LET ME TURN IT OFF. EACH TIME THERE WAS A RESTART, THE HEADLIGHTS WOULD DIM, SHUT OFF OR GO REALLY BRIGHT. ALSO ON EACH RESTART THE STEERING WHEEL WOULD LOCK FOR ABOUT 2-3 SECONDS. A/C & STEREO SPEAKERS DIDN'T WORK AT ALL. AFTER DRIVING FOR ABOUT 20 MINUTES THE ENGINE LIGHT TURNED ON AND A RED STEERING LIGHT WITH A WARNING WAS SHOWING WHILE THERE WAS SOME BEEPING COMING FROM THE DASHBOARD. I DIDN'T FEEL CONFIDENT OR SAFE WHILE DRIVING THE CAR BUT WE WERE IN THE MIDDLE OF NOWHERE AT THAT TIME AND MY MOM WAS RIDING WITH ME. SO I DROVE THE CAR SLOWLY AND AS SAFELY AS POSSIBLE UNTIL I MADE IT HOME. ONCE PARKED AT HOME, I TRIED TO TURN THE CAR ON AND HAD NO LUCK. TOOK THE CAR BACK TO THE DEALERSHIP THIS MORNING SEP 21ST 2020, THEY CLAIM IT MIGHT BE THE ALTERNATOR. A FAIRLY NEW CAR WITH 21,000 MILES SHOULD NOT HAVE THESE ISSUES OR BURN OUT 2 BATTERIES.

Sep 21, 2020

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

ALL OF DASHBOARD LIGHTS POP ON RANDOMLY, CAR THEN SLOWS DOWN ON ITS ON RANDOMLY(MIDDLE OF TRAFFIC ETC) IT ISN'T SAFE. TOOK TO GET A DIAGNOSTIC READING DONE AND THERE ISN'T ANY ISSUES, THEY SAID THAT IT WAS ELECTRICAL ISSUES

Sep 11, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

I STOPPED AT A FRIENDS HOUSE. WHEN I LEFT, THE CAR WOULD NOT START. DASHBOARD MENTIONED MY BRAKES, MALFUNCTION. I HAD THE CAR TOWED TO THE DEALERSHIP. I HAD BROUGHT THE CAR IN A FEW WEEKS EARLIER BECAUSE MY ODOMETER STARTED CHANGING FROM TRIP A TO TOTAL MILEAGE EVERY TIME I RESTARTED THE CAR. IT DIDN'T DO THAT BEFORE. ALSO THE CLOCK RANDOMLY LOOKS MORE LIKE AN ERROR CODE THAN THE TIME, IT CORRECTS ITSELF AFTER 10 MIN. OR SO. I WAS TOLD BY THE DEALERSHIP THAT THE ODOMETER JUST CHANGES BACK ( I TOLD THEM IT NEVER DID THAT BEFORE) AND THE CLOCK WAS BECAUSE OF HEAT OR COLD. ITS LED, THAT IT JUST HAPPENS. AFTER HAVING THE CAR TOWED TO DEALERSHIP, THEY REPLACED THE BATTERY ( ONLY 18000 MILES ON THE CAR) I ALSO TOLD THEM MY FOB WAS SHOWING RANDOMLY LOW BATTERY, SO WHILE I WAS AT THE DEALERSHIP I ASKED THEM TO CHECK IT. HE SAID WHILE CHECKING THE FOB, SOMETIMES IT WAS SHOWING A FULL CHARGE THEN WOULD SHOW LOW BATTERY. AFTER THE CARE BATTERY WORK WAS DONE, THE NEXT MORNING WHEN I STARTED THE CAR, THE ODOMETER STAYED ON TRIP A.......HMMMMM. I AM AFRAID THAT I AM GOING TO BE STUCK WITH SOME TYPE OF ELECTRICAL PROBLEM THAT I AM GOING TO HAVE TO PAY FOR. SOMETHING IS NOT RIGHT WITH THE CAR. THE SERVICE PERSONNEL NEED TO LISTEN TO WHAT I AM SAYING. I AM VERY MECHANICALLY MINDED AND THIS JUST DOES NOT MAKE SENSE.

Mar 05, 2020

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

THE EPB MALFUNCTION CAME UP ON MY SCREEN WHILE I DROVE MY CAR IT BECAME I INOPERABLE AS I DROVE. I WAS DRIVING TO GET ON THE HIGHWAY AND WHEN I ACCELERATED THE CAR DID NOT ACCELERATE AND MY CAR WAS ONLY ABLE TO GO AT ABOUT 5MPH WHEN THE INCIDENT HAPPENED

Oct 31, 2019

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

ELECTRICAL DEFAULT. WHEN RAINING VEHICLE STATES ERROR AND TO CLEAR FRONT SENSORS. FUEL LIGHT DOES NOT COME ON AND DROVE IT DOWN TO 8 MILES TO THE TANK. DOUBLE-BOG WHEN BEGINNING ACCELERATION FROM STOP. SHAKING AT HIGHWAY SPEEDS HAD IT FOR 8 MONTHS NOW AND IT'S BEEN IN THE SHOP FOR 4 DAYS AND NO ONE HAS A CLUE AS TO WHAT IS GOING ON... VANDERGRIFF TOYOTA OF ARLINGTON DOES NOT PERFORM COURTESY CALLS AND HAVE LEFT ME IN THE DARK UNTIL I HAD TO MARCH UP THERE AND DEMAND ANSWERS. THIS IS MY FIRST TOYOTA AND WILL LIKELY BE MY LAST. I SHOULD HAVE BOUGHT AN ACURA...

Oct 12, 2018

SEAT BELTS

1 complaint

THE SEAT BELT WAS DEFECTIVE. MY CHILD'S STOMACH WAS STUCK AROUND THE SEAT BELT. I HAD TO STOP AT A SHOP I TRIED TO PULL ON THE SEAT TO EXTEND IT TO RELEASE MY CHILD BUT IT COULDN'T RETRACT. THE SEAT BELT WAS LOCKED AND IT WAS TWISTING ON MY SON'S STOMACH. HE WAS CRYING AND COULDN'T BREATH SO I HAD TO CUT THE SEAT BELT USING SCISSORS.

Oct 09, 2018

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

I PURCHASED THIS CAR ON MARCH 9TH, 2018 AT 8:00 PM AT HERITAGE TOYOTA CATONSVILLE) AND DROVE TO WORK NEXT DAY (MARCH 10TH, 2018). WHILE DRIVING TO WORK ON THE HIGHWAY ROUTE 100, THE CAR SUDDENLY AND COMPLETELY STOPPED / DEAD IN THE MIDDLE OF HIGHWAY AND I ALMOST GOT HIT BY ANOTHER CAR BEHIND ME. I CALLED THE DEALER (HERITAGE TOYOTA CATONSVILLE WHERE I PURCHASED THIS VEHICLE) TO GET THE CAR BACK AND ASKED THEM TO EXCHANGE ANOTHER ONE BUT THEY REFUSED. I'M REALLY CONCERNED ABOUT SAFETY FOR MY LIVE WHEN I HAVE TO DRIVE THIS CAR ON THE HIGHWAY TO WORK EVERYDAY. I'M EXPECTING TOYOTA TAKE THIS CAR BACK AND LET ME EXCHANGE FOR ANOTHER ONE.

Mar 10, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

THE VEHICLE WILL NOT START. THE FOLLOWING ERROR MESSAGES APPEAR SIMULTANEOUSLY WHEN TRYING TO START THE VEHICLE "BRAKE OVERRIDE MALFUNCTION. VISIT YOUR DEALER", DRIVE-START CONTROL MALFUNCTION.VISIT YOUR DEALER", "ENGINE OIL PRESSURE LOW", "ENGINE COOLANT TEMPERATURE HIGH. STOP IN A SAFE PLACE. SEE OWNER'S MANUAL". THE VEHICLE HAS LESS THAN 5100 MILES. THE VEHICLE WAS PARKED FOR MORE THAN 2 HOURS (AFTER A 35 MILES DRIVE) IN MY DRIVEWAY IN SOUTHERN CALIFORNIA. TEMPERATURES WERE IN THE HIGH 40'S/LOW 50'S.

Feb 23, 2018

FUEL SYSTEM, GASOLINE

1 complaint

2018 TOYOTA CHR XLE. CONSUMER WRITES IN REGARDS TO FUEL RANGE INACCURACY. *LD THE CONSUMER STATED THE FUEL RANGE WAS OFF BY 150 MILES. THE MANUFACTURER WAS NOTIFIED, BUT ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

Feb 21, 2018

2018 TOYOTA C-HR Problems & Complaints

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