How many problems does the 2007 TOYOTA Prius have?

The 2007 TOYOTA Prius currently has 2002 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2007 TOYOTA Prius?

The most common problems reported for the 2007 TOYOTA Prius are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

2007 TOYOTA Prius Problems

EXTERIOR LIGHTING

929 complaints

I CANT SEE THE ROAD. Who is in charge of allowing these new bright LED headlights? They make it very hard to see where I’m driving when they’re eye level with my car!! So all I see is a bunch of LED lights coming straight at me, which is very unacceptable because now I can’t see the road. Making it a very obvious safety concern which is weird when I thought the government is supposed to be preventing stuff like this from happening. What the heck

Feb 12, 2024

Toyota North America failed to notify me of the latent defect in the Headlight Operating System. I have had ongoing issues with the flickering of the lights for multiple years. I finally saved up enough money to try and fix the problem and spent $2854.34. After multiple failed attempts to get the problem fixed and having both headlights shut off simultaneously, I went to Alexandria Toyota in Virginia on October 20,2022 to get the problem diagnosed. The Automobile Status Report showed that the failed headlights were a direct result of the latent defect in the Headlight Operating System that was repaired free of charge in two separate Support Programs; one that ended in 2012, and the other in 2013. When I contacted Customer Support Service on October 24, 2022, to inquire when Toyota contacted me and where they sent the Support Program Information regarding the headlight issue, none of the three managers could tell me the date this was sent out, nor the address. I didn’t own the car in 2012, and never received the 2017 notice. If I had received this information, I would have brought my vehicle in at that time. I purchased this vehicle back in 2013 as a “Toyota Certified Vehicle” with the understanding that the 160-point quality assurance meant that this was a safe and reliable vehicle, and that any problems or latent defects were fixed. Toyota misrepresented themselves and are in contradiction with their own policy that states: “The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.”

Nov 25, 2022

Front right light keeps going out, if I turn it off and turn it back on it works. Had the bulb replaced, still having issues.

Jul 13, 2021

THE HEADLIGHTS KEEP BURNING OUT AND STOPS WORKING WITHOUT WARNING. *TR

Jun 06, 2020

HID LIGHTS GOING OFF WHILE DRIVING. ONE LIGHT INTERMITTENTLY GOING ON AND OFF. TURNING LIGHT SWITCH OFF AND THEN ON AGAIN TURNS THEM BACK ON. HAVE SEEN ONLINE NUMEROUS REPORTS OF THIS PROBEL

Jan 15, 2020

+ 924 more complaints for this component

STRUCTURE

124 complaints

catalytic converter is easily accessible and there should be a recall to have a safety operation and stop all these cars from being sold in the market because there is a rise in many thefts of the catalytic converter due to it being very easily accusable without any guard in place to prevent thieves from getting to it to remove and sell for parts. Spray paint can be cleaned off and vin numbers can be sanded down. simply trying that will not work. i was unaware that it was stolen off of the vehicle until i drove it a little ways to where the vehicle was then burning and i could smell it catching on fire

Aug 03, 2023

Fire: 1

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE TRIM AROUND THE TRUNK LATCH MELTED AND WAS STUCK TO THE VEHICLE, WHICH MADE IT IMPOSSIBLE TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO JAY WOLFE TOYOTA OF WEST COUNTY (LOCATED AT 14700 MANCHESTER RD, BALLWIN, MO 63011) WHERE THE TECHNICIAN BROKE THE LATCH IN AN ATTEMPT TO OPEN THE TRUNK. THE TECHNICIAN GLUED THE LATCH BACK AND STATED THERE WAS NO RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

Jun 07, 2019

THE REAR HATCH IS EXTREMELY HARD TO OPEN IN THE SUMMER AND NOW IN THE WINTER EVEN HARDER. I FEEL THIS IS A SAFETY HAZARD. MY CAR IS PARKED UNDER A CARPORT WINTER AND SUMMER. I HAVE LESS THAN 80,000 MILES ON THE VEHICLE. I NEED TO BE ABLE TO GET IN THE REAR HATCH TO CHANGE A TIRE OR GET A FIRE EXTINGUISHER IN CASE OF EMERGENCY AND I SOMETIMES CAN'T GET IT TO OPEN. IS THERE SOME WAY TOYOTA CAN HELP MAKE THIS RIGHT. THE RUBBER PART THAT YOU PRESS IS HARDER THAN A STICK AND WON'T RELEASE. THIS HAPPENS SOME TIMES AT THE GROCERY STORE PARKING LOT OR AT ANY STORE PARKING LOT. SOMETIMES IT HAPPENS WHEN I ARRIVE HOME AND CAN'T GET MY GROCERIES OUT BECAUSE THE HATCH WON'T LET IT RELEASE. IS THIS A DEFECT THAT CAN BE CORRECTED?

Jan 06, 2019

HOOD LATCH WILL NOT OPEN 50, 60% OF THE TIME. MANY PEOPLE ARE HAVING THIS PROBLEM AND I FEEL IT SHOULD BE RECALLED..

Apr 08, 2018

THE REAR LIFT GATE LATCH ON MY TOYOTA PRIUS HAS STOPPED FUNCTIONING. THE EXTERIOR RUBBER OVER THE LATCH MECHANISM/SWITCH HAS MELTED, TURNED GUMMY AND WILL NO LONGER FUNCTION TO OPEN THE LIFT GATE. IN COLD WEATHER THE LATCH HAS BEEN EVEN MORE DIFFICULT TO OPEN AND THE TRIM PIECE CONTAINING THE TRUNK HATCH LATCH BEZEL WHILE TRYING TO GET THE LATCH TO RELEASE BROKE. I CAN NO LONGER OPEN THE TRUNK OF MY CAR FROM THE OUTSIDE. THIS IS A SECURITY AND A SAFETY HAZARD AS I CAN NOT ACCESS THE REAR HATCH OF MY CAR IN UNDER NORMAL USE NOR AN EMERGENCY AND DEFEATS THE PRIMARY PURPOSE OF A HATCHBACK CAR WHICH IS ACCESS TO THE CAR'S INTERIOR. THE CAR JACK AND EMERGENCY SPARE TIRE, BATTERY LOCATED JUST BEHIND THE FAILED HATCH LATCH. I AM DISABLED, I CAN NOT PUT A WHEEL CHAIR IN/OUT. THIS IS UNSAFE AND TOYOTA REFUSES TO ASSIST WITH THE REPAIR. THIS REPLACEMENT PART/SERVICE ONLY IS WARRANTY FOR 1 YEAR AT A PRICE OF $675 TO REPAIR. UNDER THE ADA ACT - PLEASE INVESTIGATE AND ADVOCATE A RECALL.

Feb 21, 2018

+ 119 more complaints for this component

SERVICE BRAKES, HYDRAULIC

104 complaints

I HAVE A 2007 PRIUS. THE CAR WAS INVOLVED IN AN ACCIDENT ON AUGUST 30, 2013 BECAUSE "NO BRAKE". IT WAS IN A STOP AND GO SITUATION TRAVELING AT ABOUT 20 MILES PER HOUR. THE CAR IN FRONT STOPPED, I SLAMMED ON THE BRAKE AND TOTAL BRAKE FAILURE. MY 16 YEARS OLD SON SITTING IN THE CAR OBSERVED THE "NO BRAKE" SCENARIO. THERE WAS A 25 POUND OF RICE IN THE TRUCK DID NOT EVEN MOVE. NO SKIP MARK... NOTHING. TOOK MY CAR TO LONGO TOYOTA AND FOUND NOTHING WITH THE BRAKE SYSTEM, OTHER THAN THE FRONT PAD WAS THIN, TIRES WERE MARGINAL ETC. NONE OF THE FINDINGS EXPLAINED THE NO BRAKE SCENARIO. FOR SOME REASON I CANNOT MAKE THIS NO BRAKE TO APPEAR AGAIN. I WANT PEOPLE TO AWARE OF THIS AND GATHER INFORMATION. IT APPEARS TO ME THE PRIUS CANNOT RESPONSE TO A QUICK STOP AT SLOW SPEED. SOMEHOW, THE CAR TAKES MORE THAN A SECOND FOR THE BRAKING TO KICK IN - THE REACTION DOES NOT APPEAR TO BE INSTANTANEOUS. AND IF YOU ARE TOO CLOSE, THAT EXTRA ONE SECOND WAIT WILL CAUSE A COLLISION.

Sep 03, 2013

Crash: 1

WHEN THE BRAKES ARE APPLIED IN DECELERATION AND THE VEHICLE HITS A BUMP OR POTHOLE, THE BRAKES RELEASE FOR A SECOND, THEN GRAB AGAIN, EVEN THOUGH FOOT PRESSURE HAS NOT CHANGED.

Apr 26, 2011

I WAS DRIVING IN THE RIGHT LANE OF A 4-LANE BOULEVARD. THE VEHICLE AHEAD IN THE LANE TO MY LEFT SLOWED FOR A CAR IN FRONT WAITING TO MAKE A LEFT TURN, THEN SUDDENLY VEERED INTO MY LANE. I HIT THE BRAKES AS HARD AS I COULD, BUT FOR THE FIRST 2-3 SECONDS, MY CAR DIDN'T SLOW DOWN. IT ALSO DIDN'T MAKE ANY SOUNDS I WOULD HAVE EXPECTED FROM URGENT BRAKING - NO SCREECHING TIRES, ETC. I CONTINUED TO PUSH THE BRAKE PEDAL HARD. AFTER 2-3 SECONDS, THE BRAKES FINALLY GRABBED AND MY CAR PULLED TO THE RIGHT. I CONSIDERED MYSELF LUCKY THAT I HAD ENOUGH ROOM TO AVOID HITTING THE VEHICLE IN FRONT OF ME.

Feb 09, 2011

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO STOP AS THE CONTACT APPROACHED A TRAFFIC LIGHT. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE POLICE WERE CALLED TO THE SCENE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DECLARED A TOTAL LOSS. THE FAILURE MILEAGE WAS 25,432. UPDATED 02/17/11*LJ UPDATED 05/02/11

Dec 27, 2010

Crash: 1

WHEN BRAKING & GOING OVER A BUMP IN MY 2007 PRIUS, IT FEELS LIKE THE BRAKES DISENGAGE FOR A SECOND & CAR GOES FASTER. IF THERE WAS A CAR IN FRONT OF ME I WOULD HIT IT & IF I HAD TO STOP SUDDENLY THEN I'M NOT CONFIDENT I COULD. IT IS DISTURBING. FEELS LIKE THE BRAKES ARE FAILING. *TR

Jul 30, 2010

+ 99 more complaints for this component

SERVICE BRAKES

86 complaints

The brake actuator failed. When the car was diagnosed by the Toyota dealership, they identified the problem as an internal leak within the brake actuator. Luckily, nobody has been hurt attempting to drive the car, but it is still being driven to get it from home to the repair shop so anything is possible. The first symptom I could link to this was in 2023, when the car would not accelerate via the gas pedal after the brakes were pressed during cruise control. Turning off the car and turning it back on fixed the problem. Afterwards, the red brake symbol was turned on. From that point on, the brake light would only shine sometimes. leading me to believe there must not have been something wrong with the car, since nothing else happened after that. 2024 is when the red brake light and ABS symbol both lit up. The only information that I could find in the manual was to take the Prius to the Toyota dealership. I could not find details on the problem. I continued to drive the car regardless because there seemed to be no problem. After letting the car sit for a few months in 2025, I began driving it again, and it was fine. A month later, I turned on my car and was met with a loud beep that did not end. This was my final sign to take it to get repaired. The car has exceeded 200,000 miles. This fix is $3,205.40 at the dealership. My 2007 Toyota Prius is valued between $2k to $4k. The repair would cost more than simply buying another Prius.

Jun 05, 2025

Check engine light came on with codes C 1256 & C 1300. Primary issue is Brake actuator failure. Toyota is ignoring this known and repeated issue and it may lead to a dangerous/ deadly situation if brakes go out while driving.

Mar 26, 2025

Failing Brake Actuator Assembly. This is known issue by Toyota and they issued a brief warranty repair program, but have since stopped and refuse to fix the issue or provide assistance.

Nov 05, 2024

2007 Toyota Prius Brake Actuator needs replaced. ABS, Parking Brake, VSC light came on 2 weeks ago when driving down a highway.

Aug 26, 2024

There is a known, (by Toyota), issue with the ABS brake actuator in many Prius generations including the 2nd generation Prius that I own. My mechanic said it would cost @$3000 to fix. This as I said is and has been a known issue with these cars that affects the ABS braking and puts myself, my family and any one on the road near me in danger. Toyota was quietly replacing these under an unadvertised, extended warranty program. Mine is out of this so called warranty period but if this was a known issue and was corrected at no cost due to the fact Toyota knew there was an issue why was there never a recall on the affected models all with this same problem? I feel that this dangerous problem should be corrected by Toyota at no cost to the owners of their dangerous affected vehicles.

Aug 20, 2024

+ 81 more complaints for this component

ELECTRICAL SYSTEM

82 complaints

Combination meter often does not turn on when turning the car on. This means you cannot see a speedometer, any warning lights, fuel tank levels, or mileage. Also the trunk gets locked and is unable to open. Sometimes the car will not turn off. This has been happening on and off for over a year but has gotten increasingly worse. There are no warning signs. This can happen any time you turn on the car but might not always happen. It can also prevent you from turning off the car. When searching online, it seems this is a common problem with high mileage Priuses between 2005-2009 and so Toyota extended a warranty on it but did not tell all of the owners, most likely to get out of a recall.

Oct 01, 2023

The Dash display (shows the speedometer, warning lights, etc) won't come on, and the rear back up camera doesn't either. They seem to both stop at the same time on start up. The car seems to run fine otherwise.

Mar 15, 2022

After I had auxiliary battery replaced at a Toyota dealer 10/13/21, I started noticing that intermittently, when I turned the car on that the lights on my instrument panel would not be lit (can't see speed, odometer, gas gauge). Then noticed other strange things when the instrument panel was dark, such as the back-up camera would not work, had a hard time turning the car off, and back trunk hatch would not open. Took it back to dealer on 11/12/21, thinking problem was related to the battery replacement. First service advisor said that it was the combination meter...that they see it all of the time with Prius'. While waiting for my car, I googled "combination meter" and saw how ultimately dangerous its malfunction could be over time - e.g. the electrical braking system fails and you have to use your emergency brake to stop the car, which would be exceedingly dangerous at 65 mph. When checking out, my service rep agreed with me that it is a safety and Toyota issue, but there was nothing the dealer could do but replace it (at cost to me of $1100+). I took to a non-dealer who read the code - B1271: "Combination Meter ECU communication stopped. Called Toyota who told me it had not been recalled for safety, but there was a warranty enhancement program to cover the replacement of combination meters, which had expired for my car in 2016. There was nothing they could do except contact the customer relations rep at dealer where I am taking car to get fixed on 11/22/21. They took no responsibility at all. I also know the combo meter had a safety recall for the 2019 Prius' so still an issue.

Nov 20, 2021

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING, A CODE ILLUMINATED INDICATING TRANSMISSION WOULD LOCK FOR SAFETY AND TO PLACE THE VEHICLE ON A FLAT SURFACE. THE CONTACT STATED THAT WHEN HE ARRIVED AT HIS RESIDENCE AND POWERED OFF THE ENGINE, THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Aug 17, 2020

THE MAIN COMPUTER BOARD SHORTED OUT CALLED THE DEALERSHIP FOUND OUT IT WAS RECALLED 2007-2016 BUT SEARCHED FOR INFORMATION OR SOMETHING UNABLE TO FIND INFORMATION THE CAR STAYED RUNNING UNABLE TO TURN OFF DASHBOARD SPEED AND TRANSMISSION WAS DARK UNABLE TO PUSH BUTTON TO TURN OFF CAR. *TR

May 05, 2020

+ 77 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

78 complaints

Driver side light intermittently shut off until I turn the lights off and then they come back on for a little while and then I have to repeat the process

Jul 19, 2022

SPORADICALLY, THE LIGHTS ON THE DASHBOARD WILL NOT LIGHT UP. WHEN THIS HAPPEN THE BACKUP CAMERA WILL NOT DISPLAY AS WELL. THIS DOESN'T HAPPEN OFTEN, BUT WHEN IT HAPPENS, IT IS A WHILE BEFORE THE THEY WILL DISPLAY.

May 13, 2019

I WAS DRIVING MY 2007 TOYOTA PRIUS IN THE MIDDLE OF THE NIGHT AND ALL OF THE SUDDEN ALL OF MY LIGHTS WENT OUT. I WAS IN THE MIDDLE OF A BUSY ROAD AND COULD NOT SEE ANYTHING AND DECIDE TO JUST PULL OFF THE ROAD AND HOPE NOT TO HIT ANYTHING BECAUSE I JUST WANTED TO GET OFF THE ROAD BEFORE I GOT HIT BY AN ONCOMING CAR. AFTER I GOT OFF THE ROAD FOR AWHILE I TRIED THE LIGHTS AND THEY BOTH WORKED. I TOOK MY PRIUS TO A STATE COLLEGE, PA DEALERSHIP AND THEY CHARGED ME $450.00 BECAUSE THEY SAID BOTH HEADLIGHTS WERE OUT. THE NEXT DAY AFTER I PICKED MY PRIUS FROM THE TOYOTA DEALERSHIP I WENT TO A GROCERY STORE AFTER WORK AND THE CAR WOULD NOT TURN OFF AND THE WHOLE DASHBOARD WAS BLACK.. I CALLED THE DEALERSHIP AND SAID THEY MUST HAVE CREATED A SHORT IN MY CAR AND THEY SAID BRING IT BACK IN. THE NEXT DAY THEY TOLD ME THE WHOLE CLUSTER SYSTEM THAT CONTROLS THE DASHBOARD WAS BAD AND THEY WOULD BE CHARGING ANOTHER $680.00.

Jul 25, 2018

HEADLIGHTS ARE UNRELIABLE, THEY CAN GO OFF (ONE OR BOTH) AT ANY TIME. THIS PROBLEM IS WELL DOCUMENTED ON MANY INTERNET SITES

May 29, 2018

FRONT DRIVER SIDE HEADLIGHT KEEPS TURNING OFF INTERMITTENTLY AND AT RANDOM WHILE DRIVING. THE CAR HAS BEEN IN TO THE TOYOTA SERVICE DEPARTMENT SEVERAL TIMES BUT THE PROBLEM CAN NOT BE ISOLATED. SEVERAL ON-LINE FORUMS SUGGEST THIS IS A MANUFACTURER DEFECT WITH THE HID OR ELECTRICAL CONNECTION AND HAVE BEEN CHARGED THOUSANDS OF DOLLARS REPLACING BULBS, LIGHT HOUSINGS, AND CONNECTORS WITHOUT FIXING THE ISSUE. THIS IS A MAJOR SAFETY CONCERN AND TRAFFIC VIOLATION TO BE DRIVING AT NIGHT WHEN YOUR HEADLIGHT CAN TURN OF AT ANY MOMENT. PLEASE HAVE TOYOTA ADDRESS THIS ISSUE IMMEDIATELY. HTTPS://PRIUSCHAT.COM/THREADS/HEADLIGHT-PROBLEM.34584/ HTTPS://WWW.CARCOMPLAINTS.COM/TOYOTA/PRIUS/2007/LIGHTS/HEADLIGHT_RANDOMLY_TURNS_OFF_WHILE_DRIVING.SHTML HTTP://WWW.TOYOTAPROBLEMS.COM/TRENDS/PRIUS-HEADLIGHTS/ HTTPS://WWW.YOUTUBE.COM/WATCH?V=W1F8H7HIMFE HTTP://WWW.KCTV5.COM/STORY/18609018/KCTV5-INVESTIGATES-PRIUS-HEADLIGHT-PROBLEMS

Jan 04, 2018

+ 73 more complaints for this component

VEHICLE SPEED CONTROL

61 complaints

ON WARMER DAYS THE CAR WILL NOT STAY IN GEAR AND WILL MOVE INTO NEUTRAL BY ITSELF. THIS HAPPENS IN DRIVE AND REVERSE. IT ALSO DOES NOT GO INTO PARK FROM NEUTRAL. THIS HAPPENS REGULARLY, AND HAPPENS MOST OFTEN WHEN THE CAR IS STARTING TO MOVE FROM A STANDSTILL AND DRIVE OR REVERSE ARE FIRST ENGAGED. THE CAR STARTS TO MOVE AND THEN POPS INTO NEUTRAL AND STOPS ACCELERATING.

May 01, 2017

AFTER SPEEDING UP TO PASS ANOTHER CAR ON A SLIGHT UPGRADE (2 LANE COUNTRY ROAD), MY PRIUS CONTINUED TO ACCELERATE. I COULD NOT SLOW THE CAR DOWN TO THE SPEED LIMIT USING THE BRAKE PEDAL. FOR ABOUT FIFTEEN MINUTES, I KEPT TRYING TO SLOW THE CAR DOWN, LOOKING FOR A PLACE TO PULL OVER WHERE I WOULDN'T HIT ANYTHING. THE ACCELERATOR PEDAL WAS NOT STUCK & NO FLOOR MAT WAS TOUCHING EITHER PEDAL. THE ONLY WAY I COULD STOP WAS WITH THE EMERGENCY BRAKE. I THOUGHT THE CAR MIGHT EXPLODE, BUT LATER REALIZED THE SMOKE WAS POURING OUT FROM MY BRAKES. I MANEUVERED TO THE BERM OF A BRIDGE OVER A LAKE, JUST BEFORE THE ROAD WENT DOWN TO ONE LANE FOR CONSTRUCTION. THEN I TURNED THE CAR OFF. TEN MINUTES AFTER THIS ORDEAL (VEHICLE WAS STATIONARY), I RESTARTED THE CAR, BUT THE ENGINE BEGAN RACING AGAIN WITHOUT ANY TOUCH ON THE GAS PEDAL, SO I QUICKLY TURNED IT OFF. LUCKILY, I HADN'T COLLIDED WITH ANYTHING.

Mar 21, 2016

THE TRACTION-CONTROL SYSTEM IN THE PRIUS IS, I BELIEVE, DANGEROUS. WHEN THE SLIGHTEST DEGREE OF WHEEL SLIP IS DETECTED, IT ESSENTIALLY SHUTS OFF POWER TO THE WHEELS FOR A MOMENT. ON A NUMBER OF OCCASIONS, WHEN ACCELERATING TO MERGE IN WITH TRAFFIC ON A WET ROAD, THE SYSTEM'S REACTION HAS SLOWED ME DOWN TO WHAT I BELIEVE IS A DANGEROUS EXTENT. ON A COUPLE OF OCCASIONS, I HAVE ENDED UP STUCK IN SNOW BECAUSE THE SYSTEM IS SO EAGER TO KEEP ME FROM SPINNING WHEELS AT ALL. I CONTACTED TOYOTA, AND THEIR REPLY WAS TO THE EFFECT THAT THIS SYSTEM IS DESIGNED TO PROTECT THE DRIVE TRAIN, AND THAT THEY ARE NOT GOING TO DO ANYTHING TO REMEDY WHAT I SEE AS A DANGEROUS FLAW. THE ONLY CONCEIVABLE WAY SUCH A SYSTEM COULD BE PROTECTING THE DRIVE TRAIN WOULD BE BY LIMITING ENGINE RPM TO A SAFE POINT; HOWEVER, THE SYSTEM GOES FAR BEYOND JUST KEEPING RPM DOWN. PLEASE NOTE THAT THE RESPONSE TO "WHEN DID THIS HAPPEN" IS NOT REALLY ACCURATE. IT HAS HAPPENED ON A NUMBER OF OCCASIONS, AND THE DATE LISTED IS MERELY THE MOST RECENT OCCURRENCE. ALSO, THE SPEED IS JUST FROM THE MOST RECENT OCCURRENCE.

Mar 20, 2016

WHILE BACKING SLOWLY INTO A PARKING SPOT OF AN INNER CITY SUPERMARKET IN A BUSY RESIDENTIAL AREA THE CAR SUDDENLY ACCELERATED. IT WENT OVER A 1 FT CONCRETE CURB LIMITER INTO THE STREET AND AFTER A 180 DEGREE LOOP IN REVERSE I FINALLY HIT THE E-BRAKE HARD WHILE AT THE SAME TIME I RAN OVER A PEDESTRIAN TRAFFIC LIGHT AND HIT A TREE WITH THE REAR PASSENGER SIDE TO A FULL STOP. AIR BAGS DID NOT DEPLOY. DURING ALL THIS PERIOD OF PROBABLY LESS THAN 10 SECONDS THE FOOT BRAKE WAS NOT RESPONDING ANY MORE. AFTER IMPACT THE ENGINE DID NOT START ANYMORE AND THE CAR WAS TOWED FROM THE SCENE.

Nov 02, 2015

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHICH RESULTED IN A CRASH IN THE GARAGE. THE FAILURE OCCURRED ON TWO OCCASIONS. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,626. UPDATED 01/21/16*LJ *AS

Oct 05, 2015

Crash: 1

+ 56 more complaints for this component

UNKNOWN OR OTHER

43 complaints

Failing hybrid water pump at around 110,000 miles. This part was part of a recall in 2012 but my VIN is not included for the same issue.

May 02, 2024

This complaint is about the problematic brake actuator for a Toyota Prius Hybrid. I started to hear frequent whirring noises from the front part of the vehicle a few month ago. Additionally, whenever my foot is on the brake, a mechanic sound appears. Recently, the whirring noise is becoming more frequent, on a approximately every 10-15 sec frequency. I took the car to the dealership last Friday, and the mechanics stated the issues being associated with the brake actuator. The dealership also stated that if repairs or replacement was recommended after diagnosis, the cost would be on the order of $2,000 to $3,000. I contacted my regular mechanic shop, and found out that they do not perform brake actuator repairs on a hybrid. This issue left me with limited choice for solution because it seems to be specialized and is expensive to fix, and most importantly, this issue could lead to a safety hazard for my future transportation.

Apr 08, 2024

After pressing gas pedal almost all the way - it stuck for few seconds. I was able to stop by heavy braking. Has nothing to do with floor mats!

Feb 06, 2023

The hooks holding the driver's side carpet in place have popped loose, causing the carpet to slide around unpredictably. I'm fairly sure there was a recall a few years ago about this (we did take the car into the dealership at the time) but this is worse. I mentioned this to them circa 6/21, but they saw no active recalls then.

Sep 23, 2021

My car when stopped and running lunges forward

Jul 07, 2021

+ 38 more complaints for this component

SERVICE BRAKES, ELECTRIC

43 complaints

2007 TOYOTA PRIUS---REPEATEDLY ON ROUGH PAVEMENT, IF MY WIFE OR I ATTEMPT TO BRAKE THE CAR, IT IS AS IF THE CAR IS RUNNING AWAY WITH US IN IT. I JUST HAD THE CAR SERVICED AT OUR LOCAL TOYOTA AGENCY (LANDERS TOYOTA), AND WAS TOLD THAT OUR PROBLEM WAS NORMAL. I TELL YOU IT IS NOT NORMAL, AND HAS NEVER OCCURRED IN ANY OTHER CAR I OWN OR HAVE OWNED. *TR

May 24, 2010

I OWN A 2007 PRIUS THAT HAS A BRAKE ISSUE CONCERNING ME. WHEN THE BRAKES ARE ENGAGED AND I GO OVER A ROUGH SPOT OR BUMP, THE BRAKES "FAIL" FOR ABOUT 1 SECOND AND IT FEELS AS THOUGH THE CAR IS PROPELLED FORWARD. I HAVE BEEN TOLD BY THE DEALER ON 2 OCCASIONS THAT "IT'S JUST THE ABS BRAKES KICKING IN", HOWEVER I HAVE NEVER HAD THIS HAPPEN WITH ANY OTHER CAR I HAVE DRIVEN. I HAVE NOT HAD AN ACCIDENT (YET) BUT HAVE BECOME EXTREMELY CAUTIOUS WHEN I CAN IDENTIFY A SPOT IN THE ROAD THAT MIGHT CAUSE TROUBLE. THE LACK OF BRAKES FOR EVEN 1 SECOND MIGHT MEAN THAT I AM UNABLE TO STOP FROM HITTING A CAR AHEAD OF ME IF THAT CAR STOPS QUICKLY AND THE ROAD IF ROUGH. *TR

May 19, 2010

THIS IS AN INCIDENT INVOLVING THE BRAKE STABILITY SYSTEM OF OUR PRIUS (2007). IT DID NOT RESULT IN A CRASH OR INJURY. MY WIFE HAD BEEN GOING TO DIFFERENT STORES AND ON LEAVING A STORE, SUDDENLY THE BRAKE SYSTEM ACTED VERY STRANGE. THE VSC ICON WAS ON AND THE RED PARKING BRAKE LIGHT REMAINED ON. MY WIFE COULD BARELY DRIVE THE CAR HOME. WE READ THE INSTRUCTION BOOK AND LEARNED THAT SHE SHOULD NOT HAVE DRIVEN THE CAR. BUT THIS INFORMATION IS BURIED IN A VERY LARGE INSTRUCTION MANUAL. THE CAR WAS TOWED TO OUR TOYOTA DEALER YESTERDAY (MARCH 18TH). WORKING ON IT TODAY, THEY STILL HAVE NOT FOUND THE PROBLEM. THE SERVICE ADVISOR IS JOE AND HIS PHONE NUMBER IS 540 382 2981 EXT 6326. WE THOUGHT OUR EXPERIENCE MIGHT PROVIDE A CLUE TO THE PROBLEMS THAT OTHERS ARE ENCOUNTERING WITH TOYOTA BRAKES. *TR

Mar 19, 2010

I CURRENTLY OWN A 2010 PRIUS AND HAVE HAD THE BRAKE RECALL WORK DONE. PREVIOUSLY WHEN I WAS LIVING IN BELGIUM, I LEASED A 2007 PRIUS. I COMPLAINED TO THE TOYOTA DEALER ABOUT THE LURCHING FORWARD OF THE CAR WHEN I BRAKED IF THERE WAS EVEN MILDLY ROUGH OR DAMP PAVEMENT. THEY TOLD ME THAT IT WASN'T A PROBLEM. MY HUSBAND AND I WERE IN AN ACCIDENT IN BELGIUM DUE TO THIS PROBLEM. A STOP LIGHT TURNED RED AND WHEN WE TRIED TO STOP, THE CAR KEPT GOING AND WE RAN INTO A MOTORCYCLIST. THANKFULLY HE WASN'T INJURED BUT WE HAD ABOUT $1,000 WORTH OF DAMAGE TO THE FRONT END OF OUR CAR THAT WE HAD TO PAY FOR. THE DEALER CONTINUED TO CLAIM THAT THERE WAS NOTHING WRONG WITH THE BRAKES. *TR

Mar 17, 2010

Crash: 1

TWO MONTHS AGO, I PURCHASED A USED 2007 PRIUS AND HAVE BEEN EXPERIENCING SOME ODD INCIDENTS WITH THE BRAKES. FOR INSTANCE, WHEN I WAS EXITING THE FREEWAY LAST WEEK, I RAN OVER A SMALL POTHOLE AND THE CAR LUNGED FORWARD EVEN THOUGH I WAS BRAKING THE WHOLE TIME. ALSO, WHEN I DRIVE AT SPEEDS HIGHER THAN 60 MPH AND PRESS ON THE BRAKE, IT ALWAYS FEELS LIKE THERE IS A SLIGHT DELAY BEFORE THE BRAKES ACTUALLY TAKE HOLD. IT FEELS AS IF THE BRAKE PADS ON THE TIRES ARE MOMENTARILY DISCONNECTED (FOR LESS THAN A SECOND). I ASKED THE TOYOTA DEALERSHIP IF THE 2007 MODEL HAS BEEN AFFECTED BY ALL OF THE RECENT RECALLS, BUT THEY REASSURED ME THAT MY PRIUS IS FINE. NONETHELESS, I WANTED TO REPORT THESE INCIDENTS TO THE NHTSA IN CASE OTHERS ARE EXPERIENCING SIMILAR PROBLEMS. THANK YOU. *TR

Mar 17, 2010

+ 38 more complaints for this component

LATCHES/LOCKS/LINKAGES

27 complaints

THE RUBBER BACK HATCH RELEASE MECHANISM HAS MELTED AND BECOME MUSHY THIS SUMMER. THIS WINTER THE RUBBER MECHANISM HAS FROZEN MAKING IT IMPOSSIBLE TO OPEN THE REAR HATCH. THIS IS A SAFETY ISSUE BECAUSE I CANNOT GET TO MY SPARE TIRE OR EMERGENCY WARNING DEVICES. MY RESEARCH ON THE INTERNET HAS PROVEN THAT THIS IS NOT AN ISOLATED INCIDENT BUT VERY COMMON PROBLEM WITH THIS VEHICLE. *JS

Dec 01, 2014

FOR SOME TIME NOW, THE REAR LATCH HAS BEEN STICKING AND HAS BEEN NEEDING SEVERAL ATTEMPTS TO RELEASE. FINALLY, NOW IT HAS STOPPED OPERATING ALTOGETHER. THE DEALER SAYS HE IS NOT AWARE OF THE PROBLEM. WITH THE COMPLAINTS I HAVE SEEN ONLINE, I AM SURPRISED AT THE RESPONSE. IT CAN ALSO BE A SAFETY PROBLEM AT THE RIGHT CONDITIONS. I FEEL DISAPPOINTED AT TOYOTA MOTORS. AFTER MANY YEARS OF TROUBLE FREE TOYOTA OWNERSHIP I AM CERTAINLY DISAPPOINTED WITH THE RECENT DEVELOPMENTS WITH THEIR PRODUCTS. *JS

Dec 01, 2014

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HATCHBACK SPRING WAS CORRODED. THE EXTERIOR LATCH WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Nov 19, 2014

COMPONENTS: EQUIPMENT LATCHES/LOCKS/LINKAGES THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED (MELTED ALMOST) IT NO LONGER FUNCTIONS PROPERLY AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. AND THEREFORE ACCESS THE SPARE, ANY OF MY REPAIR TOOLS OR MY EARTHQUAKE KIT, FLARES, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK. TOYOTA NEEDS A RECALL OF THIS DEFECTIVE PART. THE QUOTE TO REPAIR WAS $291 PLUS LABOR. NHTSAID HAS HAD OTHER COMPLAINTS #10533059, 10511408, 10504366, 10496197, ETC. ETC. I AM 80 YEARS OF AGE AND THIS IS PRESENTING A DEFINITE SAFETY DEFECT. *TR

Jul 22, 2014

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE LATCH TO OPEN THE TRUNK BECAME MELTED AND THE TRUNK OF THE VEHICLE COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

Jul 18, 2014

+ 22 more complaints for this component

AIR BAGS

26 complaints

The contact owned a 2007 Toyota Prius. The contact stated while driving approximately 30-35 MPH, the vehicle in front of her slammed on the brakes, causing her vehicle to crash into its rear end. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained a severe whiplash. The contact was able to exit the vehicle through the front passenger side window. The contact stated that her son transported her to the hospital, where she was informed that she had sustained a concussion and neck abrasion injuries. A police report was filed. The vehicle was towed to a collision shop, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately a 180,000. The VIN was not not available.

Mar 10, 2022

Crash: 1

Injuries: 1

STEERING WHEEL DEFROSTER CONTROL PANEL STOPPED WORKING, ALL THE REST OF THE CONTROLS ARE OPERATIONAL EXCEPT THE DEFROSTER PORTION. SEEMS THE CLOCKSPRING IS MALFUNCTIONING. AS THE SAME PART IS PROVIDING SIGNAL FOR ALL THE STEERING WHEEL CONTROLS AND POSSIBLY THE AIRBAG, THIS IS A SAFETY CONCERN TO ME.

Nov 12, 2019

I WAS DRIVING DOWN THE ROAD GOING ROUGHLY 40-35 MILES PER HOUR WHEN THE VEHICLE IN FRONT OF ME SLAMMED ON THEIR BREAKS. I COLLIDED WITH THE VEHICLE IN FRONT OF ME, WE CAME TO AN ABRUPT STOP. THE AIRBAGS DID NOT DEPLOY, CAUSING MY FACE TO SLAM AGAINST THE STEERING WHEEL. LEADING TO FACIAL AND TEETH INJURIES. MY CAR FRAME WAS BENT, IT IS TOTALED.

Jul 29, 2018

Crash: 1

Injuries: 4

2007 TOYOTA PRIUS COMPLAINT. WE HAVE A 2007 PRIUS AND THE AIRBAG LIGHT WILL NOT SHUT OFF AT ALL. IT WAS NOT IN AN ACCIDENT OR ANYTHING. I REFUSE TO TAKE IT TO THE DEAL WHERE THEY WILL CHARGE FOR DIAGNOSIS AND THEN REPAIR WHICH COULD TURN OUT TO BE $400.00, I CALLED THEM EARLIER THIS WEEK TO GET AN IDEA ABOUT THE COST.

Apr 27, 2018

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE CONTACT NOTICED THAT THE DRIVER'S SIDE AIR BAG INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (MIKE JOHNSON'S HICKORY TOYOTA, 435 HWY 70, HICKORY, NC 28602) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE AIR BAG WAS WORN OUT AND WOULD NEED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. *TT *JS

Mar 14, 2018

+ 21 more complaints for this component

POWER TRAIN

21 complaints

ON SUNDAY MORNING, DEC. 21ST, I LEFT THE HOUSE AROUND 7AM WITH DOG IN BACK SEAT TO DRIVE TO A HIKING TRAIL. EVERYTHING WAS NORMAL AS I DROVE SOUTH ON OREGON EXPRESSWAY. AFTER DRIVING ABOUT 0.5 MI AND DESCENDING THE UNDERPASS AT ALMA ST., AT AROUND 35 MPH, WITHOUT WARNING THE RED TRIANGLE LIGHT ILLUMINATED ON WITH BEEP AND INDICATORS: BRAKE, ABS, AIRBAG ON AND CHECK ENGINE. I ALSO NOTICED THE WORDS "TRANSMISSION FAILURE "ON THE MAIN DISPLAY. WHILE DRIVING UP THE OTHER SIDE OF THE UNDERPASS I REALIZED THE CAR WAS LOSING POWER. I DECIDED TO TAKE THE NEXT TURN-OFF AT ASH ST. BY NOW THE CAR HAD SLOWED TO 20-25 MPH BY THE TIME I APPROACHED ASH ST. AS I INITIATED THE TURN I REALIZED THAT I NO LONGER HAD POWER STEERING SO I TOUCHED THE BRAKES AND DISCOVERED THAT I ALSO DIDN'T HAVE POWER BRAKES. I PUSHED HARD ON THE BRAKES AND MOMENTARILY LOCKED UP THE WHEELS. BY NOW THE CAR HAD SLOWED ENOUGH THAT I WAS ABLE TO CRANK THE STEERING WHEEL HARD TO COMPLETE THE TURN. FORTUNATELY THERE WERE NO OTHER CARS ON ASH ST. SINCE I ENDED UP MAKING A RATHER WIDE TURN; THE CAR FORTUNATELY REMAINED ON THE PAVEMENT. THE CAR COASTED TO A STOP AT ASH AND SHERIDAN AND I WAS LEFT STUCK IN THE INTERSECTION WITH NO POWER. I PUSHED THE CAR TO A PARKING SPOT. IF I RECALL THE MAIN DISPLAY HAD GONE COMPLETELY DARK BY THIS TIME; IT MAY HAVE GONE DARK AROUND THE TIME I INITIATED THE TURN ONTO ASH - I CAN'T REMEMBER EXACTLY. WHILE CONSIDERING MY OPTIONS, I EVENTUALLY POWERED THE CAR OFF AND POWERED BACK ON (START BUTTON). AT THIS POINT NO INDICATORS WERE ON AND EVERYTHING APPEARED NORMAL. I TOOK THE CAR HOME AND RESOLVED TO BRING IT FOR SERVICE FIRST THING MONDAY. FORTUNATELY DRIVING TO THE DEALER DOESN'T REQUIRE DRIVING ON A HIGHWAY OR EXPRESSWAY. I'VE DRIVEN THIS CAR SINCE 2007 AND NEVER HAD A SIMILAR ISSUE. LOSING ALL POWER ON THE EXPRESSWAY WAS VERY DISCONCERTING. *TR

Dec 23, 2014

THIS IS THE RESOLUTION TO AN EARLIER COMPLAINT I FILED. MY NHTSA COMPLAINT CONFIRMATION NUMBER (ODI NUMBER) IS: 10644563. THERE DIDN'T APPEAR TO BE A WAY TO AMEND THAT FILING. TO RECAP. ALL THE EMERGENCY LIGHTS CAME ON AND MY PRIUS LOST ALL POWER WHILE I WAS DRIVING. IT CAME TO A HALT. IT WOULD NOT RESTART. MY PASSENGERS EVENTUALLY EXITED THE CAR AND I REMAINED IN THE CAR WITH THE FLASHERS AND DEPRESSED THE BRAKES TO FURTHER ALERT ONCOMING DRIVERS. I WAS TOWED HOME AND THE NEXT DAY TO A DEALER. THEY PERFORMED A WARRANTY SERVICE FOR THE SENSOR CRANK (CODE POA90) WHICH WAS THE SUBJECT OF A JULY 18TH 2006 "SPECIAL SERVICE CAMPAIGN WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION" (READ: A VOLUNTARY RECALL) OF THE CRANKSHAFT POSITION SENSOR ON SOME 2001-2002 TOYOTA ECHO AND PRIUS MODELS. IN THE NOTICE TO ITS DEALERS [XXX] , VICE PRESIDENT, PRODUCT QUALITY AND SERVICE, WARNED THAT THIS "COULD CAUSE A CRASH." THE CODE # THAT WAS ON MY JOB TICKET DIDN'T MATCH THAT GIVEN TO THIS RECALL -- P0340 - CAMSHAFT POSITION SENSOR 'A' CIRCUIT MALFUNCTION. I DON'T KNOW WHAT ACCOUNTS FOR THAT DISCREPANCY. IT WAS CALLED "AN IMPORTANT SAFETY RECALL." RESEARCHING THIS ISSUE ONLINE I'VE DISCOVERED THAT I AM NOT THE ONLY PRIUS OWNER TO EXPERIENCE THIS POTENTIALLY LIFE THREATENING PROBLEM SINCE THAT INITIAL RECALL. I WAS LUCKY ENOUGH THAT NO ONE WAS HARMED AND THAT THE REPAIR WAS COVERED UNDER WARRANTY. OTHERS HAVE HAD TO PAY HUNDREDS OF DOLLARS TO FIX THIS PROBLEM AND IT'S TAKEN SOME NUMEROUS TRIPS TO THE DEALERSHIP. I WOULD SUGGEST THAT NHTSA EXPLORE WHETHER ANOTHER RECALL IS WARRANTED THAT WOULD INCLUDE LATER MODELS AND THOSE OUTSIDE THE CURRENT TOYOTA WARRANTY COVERAGE. THOSE OWNERS WHO HAVE PAID FOR THEIR REPAIRS SHOULD BE NOTIFIED AND REIMBURSED. *TR

Oct 16, 2014

I WAS DRIVING ON I-10 WESTBOUND WHEN THE RED TRIANGLE LIGHT CAME ON. I PULLED OVER AND READ THE BOOKLET WHICH SAID TO GET IMMEDIATE HELP. I DROVE IT ABOUT 5 MILES AND PULLED INTO WEST COVINA TOYOTA. THEY PERFORMED HEALTH CHECK CODE POA2B AND C23128. SOMETHING WITH THE TRANSMISSION CONTROL OR ASSEMBLY. AFTER 4 DAYS THEY COULD NOT TELL ME WHAT NEEDED TO BE DONE, SO I HAD IT TOWED TO AN INDEPENDENT AND PAID $2800 FOR A REBUILT TRANSMISSION. I WAS WITHOUT MY CAR FOR 5 WEEKS! I BELIEVE THAT TOYOTA SHOULD HAVE BEEN ABLE TO CORRECTLY DIAGNOSE THIS AND IT PROBABLY IS RELATED TO OTHER COMPLAINTS OF EITHER POWER TRAIN OR ELECTRIC OR DASHBOARD LIGHTS. *TR

Oct 01, 2014

VEHICLE WILL NOT STAY IN DRIVE, ESPECIALLY AFTER SITTING IN THE HOT SUN FOR SEVERAL HOURS. THIS IS A WELL DOCUMENTED ISSUE ON MANY FORUMS SUCH AS HTTP://WWW.TOYOTANATION.COM/FORUM/62-PRIUS-FORUM/343977-08-PRIUS-WON-T-STAY-GEAR-3.HTML. PEOPLE HAVE EVEN MENTIONED CLAIMS OF THE TRANSMISSION SHIFTING TO NEUTRAL WHILE THEY ARE DRIVING DOWN THE ROAD. I CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY SAID THEY HAVE HEARD ISSUES AND IT'S A SHIFTER KNOB REPLACEMENT TO RESOLVE. AT FIRST I WAS PLEASED UNTIL I LEARNED THE SHIFTER IS $400 + $100 FOR LABOR. THIS IS UNACCEPTABLE TOYOTA - I HAVE BEEN A LONG TIME TOYOTA CUSTOMER DUE TO THE RELIABILITY. THIS LOOKS LIKE AN UNADDRESSED RECALL ISSUE TO ME. THANKS FOR INVESTIGATING THIS NHTSA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 23, 2014

TRACTION CONTROL FUNCTION CANNOT BE DEACTIVATED ON THE 2007 PRIUS AND SHOULD BE CONSIDERED A HAZARDOUS FUNCTION. IN SLIPPERY CONDITIONS WHILE MAKING TURNS FROM A FULL STOP (IF SOMEWHAT AGGRESSIVE ACCELERATION IS APPLIED) THE TRACTION CONTROL IS ACTIVATED AND THE POWER (ACCELERATION) GOES TO ZERO. IT'S THE EQUIVALENT OF RELEASING THE ACCELERATOR (ACCELERATOR IS UNRESPONSIVE). THE VEHICLE IS COASTING INTO TRAFFIC AND CAN TAKE UP TO 2 SECONDS TO REGAIN ACCELERATION CAPABILITY. *TR

Sep 10, 2014

+ 16 more complaints for this component

STEERING

17 complaints

ON NOVEMBER 14, 2020, MY 2007 TOYOTA PRIUS HAD A LOSS OF STEERING THE STEERING WHEEL WAS NO LONGER CONNECTED TO THE FRONT WHEELS OF THE CAR. PARKING ON A CITY STREET ATLANTIC TOYOTA DID NOT PERFORM THE RECALL ON MARCH 12,2013 FOR THE COT RECALL THIS IS WHAT CAUSED THE LOSS OF STEERING. THE CAR WAS REPAIRED AT A PRIVATE GARAGE FOR THE LOSS OF STEERING AND THE PART THAT FAILED WAS THE STEERING INTERMEDIATE EXTENSION SHAFT THE PART THAT SHOULD HAVE BEEN REPLACED UNDER THE COT RECALL DONE AT ATLANTIC TOYOTA. (THE SHAFT REPLACEMENT DEPENDS ON WHETHER THE BOLT HOLE HAS A 'COUNTERSINK', ACCORDING TO THE TECHNICAL INSTRUCTIONS ISSUED TO DEALERS, T-CP-C0T-A510-D. THE SHAFT THAT WAS REMOVED AND, IN MY POSSESSION, HAS A COUNTERSINK). HOW COULD THIS HAPPEN TOYOTA IDENTIFIED A DEFECTIVE PART AND ISSUED A RECALL I BROUGHT MY CAR TO A TOYOTA DEALERSHIP AND THE WORK WAS NOT DONE. WITH THE LOSS OF STEERING THERE IS A CONCERN ABOUT SAFETY AND CONFIDENCE IN THE VEHICLE, AND NOTHING IS MORE IMPORTANT THAN THAT. I AM SENDING THIS EMAIL TODAY BECAUSE WE KNOW THAT SOMETHING HAS GONE TERRIBLY WRONG. THE SYSTEM MEANT TO SAFEGUARD AGAINST FAULTY VEHICLES HAS FAILED, AND IT NEEDS TO BE FIXED.

Jan 23, 2021

THE STEERING INTERMEDIATE EXTENSION SHAFT IN THIS CAR WAS RECALLED AND REPLACED IN 2015. THIS PART WAS NOTICED TO BE FAILING AGAIN BY THE MECHANIC WHILE IN FOR AN UNRELATED ISSUE. THE MECHANIC DEEMED THE CAR TO BE UNSAFE TO DRIVE AS IF THIS PART FAILED WHILE DRIVING I WOULD HAVE BEEN WITHOUT ANY STEERING. BOTH THE DEALER AND I FEEL THAT TOYOTA SHOULD BE RESPONSIBLE FOR THE REPAIRS, WHICH THEY HAVE DECLINED, BUT EQUALLY AS IMPORTANT THAT ALL THE OTHER CARS INVOLVED IN THIS RECALL SHOULD BE CHECKED. THERE IS ALSO NO WARNING LIGHT OR ANY INDICATION FOR THE DRIVER THAT THEY MAY BE UNSAFE. THE RECALL NOTICE WOULD NOT SCAN BUT TOYOTA REFERENCE NUMBER IS BELOW. REF.# T-CP-C2T, DATE OF ISSUE: NOVEMBER 14, 2012*DT*JB

Dec 06, 2019

THE STEERING ON THE CAR FAILED COMPLETELY. THERE WAS A POPPING/SNAPPING SOUND WHILE TURNING THE CAR, AND AFTERWARD I COULD TURN THE STEERING WHEEL WITHOUT ANY RESISTANCE (MUCH LESS THAN USUAL) AND THE WHEELS DID NOT TURN AT ALL. A LITTLE EARLIER IN THE DRIVE I COULD FEEL THE STEERING ON THE CAR FEEL A LITTLE OFF: I HAD TO TURN THE WHEEL A LITTLE MORE TO GET THE WHEELS TO TURN AND SOMETHING JUST FELT LOOSE. I'M INCREDIBLY GRATEFUL THAT THE FINAL 'SNAP' OCCURRED WHILE IN THE PARKING LOT AND NOT WHILE ON THE HIGHWAY/AT HIGHER SPEED. APPARENTLY FOX NEWS RAN AN ARTICLE ABOUT AN INCIDENT THAT DESCRIBES THE SAME ISSUE: HTTP://FXN.WS/1EZMQPY. *TR*DT AS OF APRIL 29,2015 CONSUMER STATED CAR HAS BEEN REPAIRED.*JB

Apr 24, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING).THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Apr 22, 2015

THE TRAFFIC REPORT SAID I LOST CONTROL ON A CURVE. I WAS KNOCKED UNCONSCIOUS AND DO NOT KNOW. SIX DAYS BEFORE THE ACCIDENT MY HUSBAND TOOK THE CAR TO TOYOTA TO REPLACE THE HEADLAMP FOR THE THIRD TIME. HE SAID THERE WAS A RECALL ON THE STEERING PART ?? AND THEY WERE GOING TO REPLACE IT. THEY GAVE US A RECITE THAT THEY HAD REPLACED THE PART WITH THE PART NUMBER. MY HUSBAND SAID THEY ONLY HAD IT BACK THERE FOR LESS THAN 15 MINUTES. SIX DAYS LATER I HAD AN ACCIDENT STATING 'I LOST CONTROL'. *TR*DT*JB

Sep 09, 2013

Crash: 1

Injuries: 1

+ 12 more complaints for this component

ELECTRICAL SYSTEM,STRUCTURE

14 complaints

THE REAR LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED TO THE POINT THAT IT IS INOPERABLE. THE REAR LATCH RELEASE HAS MELTED TO THE POINT THAT IT ENDS UP ALL OVER MY HANDS WHEN I ATTEMPT TO OPEN THE REAR HATCH AND DOES NOT OPEN. I AM UNABLE TO OPEN THE TRUNK. THIS IS A MAJOR SAFETY ISSUE. I HAVE TWO CHILDREN UNDER THE AGE OF 5 WHO ARE STRAPPED INTO CAR SEATS. IN THE EVENT OF AN EMERGENCY, THE REAR HATCH MAY BE THE ONLY WAY TO ACCESS THEM. OBVIOUSLY, IF I AM UNABLE TO ACCESS THEM, THE FAILURE COULD RESULT IN SERIOUS BODILY INJURY OR DEATH TO THE PASSENGERS, INCLUDING MY CHILDREN. I HAVE CONTACTED TOYOTA REQUESTING THAT TOYOTA CORRECT THIS PROBLEM ON MY CAR, BUT THEY HAVE TOLD ME THAT: 1) THEY ARE UNAWARE OF THE PROBLEM; 2) MY CAR IS OUT OF WARRANTY AND I DO NOT HAVE AN EXTENDED WARRANTY; AND, 3) THEY WILL NOT FIX THE CAR. DO PEOPLE NEED TO GET INJURED OR DIE BEFORE TOYOTA REACTS? *TR

Nov 10, 2014

THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR

Oct 15, 2014

THE REAR DOOR LATCH COVER MATERIAL HAS DETERIORATED AND THE LATCH IS NO LONGER OPERATING AS EXPECTED. THE RUBBER MATERIAL IS A SOFT GUMMY CONSISTENCY AND THE LATCH MECHANISM TO THE HATCHBACK FAILS TO RELEASE ALLOWING ACCESS TO THE REAR STORAGE AREA. THIS AREA CONTAINS THE SPARE TIRE. *TR

Oct 10, 2014

THE BACK HATCH DOOR GRIP HANDLE ON THE HATCH OF MY 2007 TOYOTA PRIUS NO LONGER FUNCTIONS PROPERLY. THE RUBBER GRIP HAS DEGRADED AND IS SOFT AND STICKY DURING WARM WEATHER AND IN COLD WEATHER BECOMES NEARLY IMMOVABLE. THE BACK HATCH DOOR GRIP HANDLE FREQUENTLY JAMS RENDERING THE CAR INACCESSIBLE THROUGH THE REAR COMPARTMENT. THIS IS A MAJOR CAUSE FOR CONCERN AND IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MULTIPLE CASES OF THIS COMPLAINT REPORTED. THIS RUBBER GRIP IS CLEARLY A MATERIAL OF POOR QUALITY AND GIVEN THE PAST HISTORY OF ELECTRICAL PROBLEMS TOYOTA HAS HAD WITH THE PRIUS IT IS HIGHLY PROBABLE THAT THIS IS ONE MORE. BEFORE SOMEONE IS INJURED OR DIES AS A RESULT OF NOT HAVING EGRESS FROM THIS VEHICLE TOYOTA NEEDS TO BE MADE TO TAKE RESPONSIBILITY AND PROVIDE REPAIRS AT NO COST. *TR

Sep 24, 2014

REAR HATCH RELEASE LATCH HAS BEEN GETTING STICK TO THE TOUCH AND INCREASINGLY DIFFICULT TO OPEN. TRIED CLEANING THE LATCH AND DISCOVERED THAT THE RUBBER COVERING THE LATCH SEEMS TO BE MELTING. CHECKED ONLINE AND DISCOVERED THAT THIS SEEMS TO BE A COMMON PROBLEM AND, IF NOT CORRECTED, WILL LIKELY RESULT IN LATCH RELEASE SWITCH FAILURE. THE LOCATION OF THE RUBBER LATCH RELEASE COVER PROTECTS IT FROM DIRECT SUNLIGHT AND THERE SEEMS TO BE NO REASONABLE EXPLANATION FOR THE FAILURE OF THIS PART OTHER THAN A DEFECT IN MANUFACTURE. *TR

Jul 31, 2014

+ 9 more complaints for this component

ENGINE

13 complaints

TL* THE CONTACT'S GIRLFRIEND OWNED A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING AT 55 MPH, A GRAYISH SMOKE BEGAN TO EMIT FROM THE ENGINE WITHOUT WARNING. HIS GIRLFRIEND THEN IMMEDIATELY PULLED OVER AND EXITED THE VEHICLE WITH HER SON AS THE SMOKE QUICKLY TURNED INTO FLAMES. THE FIRE SPREAD RAPIDLY AND THE VEHICLE EXPLODED. AS A RESULT, THE AUTHORITIES ARRIVED AT THE SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED; NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE DEALER NOR MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED DUE TO THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *LN *JB

Jan 25, 2021

Fire: 1

I WAS DRIVING MY CAR ON THE HIGHWAY IN HOUSTON (INTERSTATE-10) AND MY CAR SUDDENLY STOPPED. I WAS ALMOST REAR-ENDED DUE TO THE CAR STOPPING SUDDENLY WITHOUT THE ABILITY TO ACCELERATE. THERE WAS ONLY A NARROW SHOULDER AND I HAD TO WAIT FOR THE TOW TRUCK. THE ISSUE IS THE INVERTER PUMP WHICH WAS A RECALL IN 2011 (12V536000) AND THE TOYOTA DEALERSHIP TOLD ME TO CALL TOYOTA US HQ. AFTER TWO WEEKS, MULTIPLE PHONE CALLS, AND ZERO FOLLOW THROUGH FROM TOYOTA, I AM STILL WITHOUT A FUNCTIONING CAR. THE TOTAL LACK OF CARE AND ACCOUNTABILITY FROM TOYOTA IS APPALLING AND FRANKLY RECKLESS. THIS IS A KNOWN ISSUE ON THE CAR AND I WANT TO MAKE SURE THIS DOES NOT HAPPEN TO SOMEONE ELSE. MY WIFE AND I ARE BLESSED THAT WE WERE ABLE TO WALK AWAY FROM THE STALL ON THE HIGHWAY UNSCATHED; HOWEVER, THIS CAN HAPPEN TO SOMEONE ELSE AT NIGHT AND PERHAPS THAT PERSON(S) WILL NOT BE SO LUCKY.

Aug 28, 2020

WE ARE EXPERIENCING GROSS MALFUNCTIONING WITH THIS PRIUS THAT NOW HAS APPX. 76,000 MILES. IT IS A SERIOUS MATTER OF CONCERN FOR THE SAFETY OF OUR LIVES. VERY BRIEFLY, THE FOLLOWING ARE ONLY SOME EXAMPLES: MRS, (OWNER) EXPERIENCED THE ENGINE SUDDENLY STALLING CROSSING AN INTERSECTION WHILE DRIVING DOWN A BUSY HILL AND PLANNING TO GO UP ANOTHER HILL. MRS. (OWNER) AT TWO DIFFERENT TIMES COULD NOT RESTART THE PRIUS AFTER COMPLETING ERRANDS. MRS. (OWNER) WAS BACKING THE CAR OUT OF THE GARAGE AND WAS FULLY IN THE STREET WHEN THE CAR STOPPED FUNCTIONING, LEAVING HER IN THE CAR IN THE MIDDLE OF THE STREET, PERPENDICULAR TO TRAFFIC WITHOUT THE ABILITY TO RESTART THE CAR. MR. (OWNER'S HUSBAND) ALSO EXPERIENCED THE ENGINE NOT FUNCTIONING (STALLING) WHILE DRIVING. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Aug 08, 2019

ENGINE AND ENGINE COOLING: THE WATER COOLANT PUMP HASN'T BEEN PROPERLY WORKING FOR QUITE SOME TIME NOW. MY AIR AND THE ENGINE POWER ARE BOTH AFFECTED DUE TO A RANDOM ISSUE WITH THIS PART WHILE MY CAR IS BEING DRIVEN. MY AIR CONDITION MOTOR HAS BEEN RECENTLY REPLACED AND ALL MY ENGINE FLUIDS ARE FILLED.

Jun 11, 2019

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STARTED THE VEHICLE AND COULD NOT SHUT OFF THE ENGINE. DAYTONA TOYOTA (451 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 255-7475) STATED THAT THERE WAS AN EXTENDED WARRANTY ON THE VEHICLE THAT EXPIRED IN 2016. THE CONTACT WAS NOT INFORMED OF THE WARRANTY AT THE TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 91,998. *TT *TR

Feb 04, 2019

+ 8 more complaints for this component

SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

13 complaints

ON MONDAY, APRIL 12, 2010, IN THE MORNING, ON A RAINY DAY IN SACRAMENTO, CALIFORNIA, I WAS DRIVING ABOUT 15 MPH WHEN THE TRAFFIC IN FRONT OF ME SLOWED. I WAS DRIVING OVER RAILROAD TRACKS WITH STEEL PLATES BETWEEN THE TRACKS IN MY 2007 TOYOTA PRIUS. I BRAKED BUT THE CAR DID NOT STOP. I HAD TIME TO ACTUALLY LOOK DOWN AT MY FEET TO CONFIRM THAT IT WAS DEFINITELY THE BRAKES THAT I WAS APPLYING MAJOR PRESSURE TO. I ALSO NOTICED THAT THE LIGHT WAS ON INDICATING THAT THE CAR DID NOT HAVE TRACTION. I HIT THE CAR IN FRONT OF ME. THE FIRST WORDS OUT OF MY MOUTH WERE, "I HAD NO BRAKES, I'M SO SORRY, BUT I HAD NO BRAKES." THE INITIAL ESTIMATE FOR MY CAR IS OVER $6,000, I HAVE NOT HEARD WHAT THE ESTIMATE IS FOR THE OTHER CAR. I DID EVERYTHING I COULD HAVE DONE, THE CAR FAILED ME. *TR

Apr 15, 2010

Crash: 1

I OWN A 2007 PRIUS. I HAVE NOTICED ON MANY OCCASIONS THAT WHEN YOU GO OVER A POTHOLE, OR THERE IS GRAVEL ON THE ROAD, THE TRACTION CONTROL LIGHT COMES ON AND FOR A MOMENT, THE CAR LOSES ITS BRAKING ABILITY. YOU ACCELERATE FOR A BIT BEFORE THE BRAKES COME ON AGAIN. IT IS VERY SCARY. THANK GOD NOTHING HAS HAPPENED, BUT HOW MANY INJURIES HAVE TO HAPPEN BEFORE TOYOTA DOES SOMETHING?! *TR

Feb 26, 2010

2007 TOYOTA PRIUS - BRAKING ISSUE ON RAINY OR SLICK SURFACE. UPON NORMAL BRAKING ON A SLICK OR WET SURFACE THE CAR BECOMES UNSTABLE, THE ABS BRAKING BECOMES IRREGULAR AND THE CAR GOES INTO A SKID AND DOES NOT STOP IN A NORMAL FASHION OR WITHIN A NORMAL BRAKING DISTANCE. THE SAME BRAKING RESPONSE OCCURS IF I HIT A POTHOLE WHILE BRAKING. THE TOYOTA DEALER TELLS ME THAT THIS IS NORMAL. IT IS NOT NORMAL AS I CANNOT DRIVE THE CAR UNDER WET OR SNOWY CONDITIONS FOR FEAR OF AN ACCIDENT. THE BRAKING ISSUES NOTED IN THE 2010 PRIUS MAKE ME WONDER IF A SIMILAR CONDITION EXISTS FOR THE 2007 MODEL YEAR. I SUSPECT THAT IT IS THE ECU WHICH IS FAULTY. *TR

Feb 23, 2010

I OWN A 2007 TOYOTA PRIUS AND HAVE EXPERIENCED OCCASIONAL MOMENTARY LOSS OF BRAKING (MY FOOT FIRMLY ON THE BRAKE PEDAL) WHILE DRIVING OVER A BUMPY SURFACE. WHILE BRAKING OVER SMALL POT HOLES, RAILROAD TRACKS, ROUGH PATCHES, ETC., THE CAR SEEMS TO LUNGE FORWARD APPARENTLY AS THE BRAKES RELEASE FOR A SPLIT SECOND (APPROXIMATELY 1/4 TO 1/2 SECOND). THE ROAD CONDITIONS CAN BE WET OR DRY. AT THE SAME TIME, MY TRACTION CONTROL LIGHT WILL FLASH ON AND OFF UNTIL THE ROAD SMOOTHES OUT. THAT SPLIT SECOND IS ENOUGH TO CAUSE AN ACCIDENT WITH THE CAR IN FRONT OF ME IF I DON'T GIVE MYSELF EXTRA ROOM OR SLOW DOWN PRIOR TO THE BUMPY CONDITION (1/2 SECOND AT 20 MPH = 15 FEET OF UNWANTED TRAVEL). I DRIVE OVER THE SAME RAILROAD TRACKS JUST PRIOR TO A TRAFFIC LIGHT EVERY DAY AND I HAVE HAD TO ADJUST MY DRIVING HABITS TO KEEP THIS DANGEROUS, ADDITIONAL STOPPING DISTANCE FROM RECURRING. THIS HAS OCCURRED APPROXIMATELY 15 TO 20 TIMES IN VARIOUS BUMPY CONDITIONS SINCE I BOUGHT THE CAR OVER 3 YEARS AGO. I HAVE HAD SOME CLOSE CALLS, BUT NO ACCIDENT YET. I HAVE NOT COMPLAINED TO TOYOTA, BUT DUE TO ALL THE COMPLAINTS I HAVE READ ABOUT ONLINE, I ASSUMED THEY WOULD DO SOMETHING EVENTUALLY. *TR

Feb 09, 2010

I HAVE A 2007 TOYOTA PRIUS AND HAVE EXPERIENCED THE SAME BRAKING ISSUE THAT IS BEING REPORTED ABOUT THE 2010 PRIUS. I HAVE NOTICED THAT WHEN I AM DRIVING OR BRAKING WHILE GOING OVER POT-HOLES, RAILROAD TRACKS, OR VERY BUMPING ROADS I CAN FEEL A SUDDEN AND MOMENTARY LOSS OF BRAKING AND/OR ACCELERATION. I ALSO NOTICED THAT THE TRACTION CONTROL INDICATOR LIGHT ON THE DASH ALWAYS TURNS ON WHEN THIS HAPPENS. I TOOK THE DEALER JUST AFTER I PURCHASED THE VEHICLE AND WAS TOLD THAT EVERYTHING WAS NORMAL. THIS HAS BEEN HAPPENING FOR THE LAST 2 AND A HALF YEARS. IT HAS HAPPENED 3 OR 4 TIMES THIS WEEK ALONE. I HAVE GOTTEN USED TO THIS HAPPENING BUT HAVE ALSO BEEN VERY CONCERNED THAT IT WILL CAUSE A REAREND COLLISION, OR SOMETHING EVEN WORSE. THIS NEEDS ATTENTION ASAP. THANK YOU *TR

Feb 09, 2010

+ 8 more complaints for this component

STRUCTURE,LATCHES/LOCKS/LINKAGES

11 complaints

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT A PLASTIC PIECE FROM THE DOOR PREMATURELY MELTED FROM AN UNKNOWN LOCATION, WHICH MELTED INTO THE DOOR LATCH. THE FAILURE MADE IT EXTREMELY DIFFICULT TO USE THE LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Apr 13, 2017

THE BACK LATCH OF MY TOYOTA PRIUS 2007 HAS DEGRADED. IN THE PAST I HAVE RARELY USED THE TRUNK OF MY CAR AND THEREFORE DID NOT REALIZE THE EXTENT OF THE PROBLEM. I AM NOW ALMOST 9 MONTHS PREGNANT. A COUPLE OF MONTHS AGO (AROUND NOVEMBER 2013) I TRIED TO OPEN THE TRUNK. WHILE IT WAS DIFFICULT, AFTER A LOT OF PRESSING AND MANEUVERING I WAS ABLE TO OPEN IT. MOST RECENTLY FOR THE PAST 3 WEEKS, I AM COMPLETELY UNABLE TO OPEN THE TRUNK. NOW THAT THE TRUNK IS COMPLETELY UNABLE TO BE OPENED, I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY NEWBORN THAT WILL BE RIDING IN THE CAR. IN THE EVENT OF AN EMERGENCY, BEING ABLE TO OPEN THE TRUNK TO POTENTIALLY REMOVE MY BABY OUT OF THE CAR IS A MUST. THEREFORE, I BELIEVE THIS IS A SERIOUS SAFETY HAZARD. I AM REQUESTING THAT TOYOTA CORRECT THIS PROBLEM ON MY CAR. *TR

Jan 27, 2014

THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR

Jan 15, 2014

THE RUBBER COVER TO THE EXTERNAL TRUNK LATCH HAS MELTED TO THE POINT WHERE IT IS EITHER GOOEY TO THE TOUCH IN WARM WEATHER OR FROZEN SOLID AND IMMOVABLE IN COLDER TEMPERATURES. THIS IS A SAFETY HAZARD BECAUSE, AT TIMES, DUE TO THE INFLEXIBILITY OF THE RUBBER I AM UNABLE TO OPEN THE TRUNK AND, THUS, ACCESS THE SPARE, ANY OF MY REPAIR TOOLS, OUR EARTHQUAKE KIT, FLARES, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK. TOYOTA NEEDS A RECALL OF THIS DEFECTIVE PART AS THE COST TO REPAIR IT IS EXORBITANT, QUOTED TO ME AS $352. *TR

May 10, 2013

REAR DOOR OPENER !! RUBBER MELTED AND BLOCK DOOR OPENER (LOCK UNLOCK SYSTEM) . *TR

Mar 25, 2013

+ 6 more complaints for this component

TRACTION CONTROL SYSTEM

11 complaints

MY 2007 TOYOTA PRIUS ACCELERATES WHILE BRAKING AFTER HITTING BUMPS ON THE ROAD. I WAS BRAKING TO COME TO A STOP, THE CAR PROPELLED FORWARD 2-3 TIMES, THE TRACTION LIGHT FLASHED TWICE ALL WHY I HAD FULL PRESSURE APPLIED TO THE BRAKE PEDAL. LUCKILY THE CAR IN FRONT OF ME HAD NOT STOPPED COMPLETELY OTHERWISE THERE WOULD HAVE BEEN AN IMPACT AS I HAD NO METHOD OF MAKING THE CAR STOP MOVING FORWARD. THE CAR WILL ALSO PROPEL FORWARD WHEN GOING OVER RAIL ROAD TRACKS OR OTHER BUMPS/POTHOLES IN THE ROAD. FROM A DRIVER STANDPOINT, IF THE CAR LOSES CONTACT WITH THE ROAD THERE IS SOMETHING ELECTRONIC THAT CAUSES IT TO ACCELERATE EVEN IF THE BRAKE PEDAL IS DEPRESSED. *TR

Apr 19, 2011

THIS FAILURE OCCURS WHENEVER ONE WHEEL LOOSES TRACTION WITH THE ROAD. INSTEAD OF THE ANTILOCK BRAKING KICKING IN, THE BRAKES ON ALL WHEELS ARE BACKED OFF GIVING THE FEELING THE CAR IS ACCELERATING. THIS HAPPENS WHEN YOU GO OVER A BUMP OR SNOW. ON SNOW YOU HAVE TO ALLOW ADDITIONAL BRAKING DISTANT. THIS IS THE SAME PROBLEM AS DESCRIBED FOR THE 2010 PRIUS. *TR

May 18, 2010

I NOTICED IN THE LAST FEW MONTHS THAT THE "SLIPPERY" SIGN ON MY PRIUS 2007 CAME ON MANY TIMES EVEN UNDER VERY SAFE ROAD CONDITIONS. FOR EXAMPLE, WHEN I DID A RIGHT TURN SLOWLY, THE "SLIPPERY" SIGN WOULD COME ON. ON FEBRUARY 26, 2010. I WAS DRIVING MY CAR WHEN IT STARTED TO SLEET. ALL OF A SUDDEN, MY CAR LOST CONTROL AND STARTED TO SPIN UNTIL IT HIT THE SNOW BANK ON THE ROAD SIDE. IN THE FOLLOWING WEEK, THE CAR SLIPPED TWICE WHEN I APPROACHED STOP SIGNS SLOWLY AND APPLIED BRAKE LIGHTLY. WE EXAMINED THE REAR TIRES WHICH WERE THE ORIGINAL TIRES WITH 48,000 MILES ON AND THE MARKINGS WERE MOSTLY WORN OUT. I WOULD ALSO WANT TO POINT OUT THAT THESE OLD TIRES PASSED INSPECTION ON THE SAME DAY OF THE ACCIDENT AND WE JUST CHANGED THE TIRES HOPING TO IMPROVE THE TRACTION. AFTER THE TIRES WERE CHANGED ON MARCH 6, 2010, IT SLIPPED ONCE IN THE FOLLOWING TWO WEEKS UNDER THE SAME SITUATION WHEN I APPROACHED A STOP SIGN SLOWLY AND APPLIED BRAKE LIGHTLY. THE ROAD CONDITIONS WERE ALL PERFECT WHEN THESE 3 SLIPPAGES HAPPENED AFTER FEB. 26, 2010. I HAVE READ SOME ARTICLES(CONSUMERAFFAIRS.COM) AND CHAT ROOMS(PRIUSCHAT.COM) ONLINE AND FOUND QUITE A FEW SIMILAR EXPERIENCES FROM OTHER PRIUS DRIVERS. *TR

Mar 20, 2010

I HAVE MULTIPLE TIMES EXPERIENCED A DANGEROUS OVER-SENSITIVITY OF THE TRACTION CONTROL SYSTEM ON MY CAR. IT CONSISTENTLY HAPPENS IN THE FOLLOWING SCENARIOS: A) IF I AM DRIVING AT A LOW SPEED, SAY 20 MPH, ON A SMOOTH, DRY PAVED ROAD AND THEN "PANIC BREAK" THE TRAC SYSTEM KICKS IN AND TEMPORARILY CUTS POWER TO MY CAR, RESULTING IN A MOMENTARY LOSS OF BRAKING. B) IF I AM WAITING AT A STOP LIGHT IN THE RIGHT HAND LANE, ABOUT TO MAKE A RIGHT HAND TURN, AND THERE IS EVEN A MODERATE AMOUNT OF GRAVEL ON THE ROAD OR THE ROAD IS WET, THEN I ACCELERATE TO MAKE MY RIGHT TURN, THE TRAC SYSTEM AGAIN KICKS IN, RESULTING IN A MOMENTARY LOSS OF ACCELERATION. I HAVE BEEN COMPENSATING FOR THESE OCCURRENCES, HOWEVER I FEEL VERY UNSAFE IN THIS CAR YET NO ONE SEEMS TO WANT TO DO ANYTHING ABOUT IT. WHEN I TOOK MY CAR TO THE DEALER, THEY LITERALLY JUST SAID THAT THE CAR WAS "OPERATING AS IT WAS DESIGNED TO." WELL THEN MAYBE IT IS THE DESIGN THAT NEEDS TO BE RE ASSESSED. *TR

Mar 16, 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I OWN A 2007 TOYOTA PRIUS, I HAVE BEEN HAVING THE SAME ISSUES OTHER DRIVERS ARE REPORTING IN THAT THE VEHICLE WILL INCREASE SPEED WHEN GOING OVER BUMPS, OR ON A SLIPPERY ROAD. I ALWAYS ASSUMED IT WAS SOME TRACTION CONTROL SYSTEM AND IT WAS NORMAL, HOWEVER THE RECENT NEWS STORIES HAVE MADE ME AWARE THAT MY SITUATION WITH MY VEHICLE IS NOT NORMAL. I HAVE CONTACTED TOYOTA ABOUT THIS MAJOR ISSUE, HOWEVER THEY ADVISED ME THAT BECAUSE THE VEHICLE IS NO LONGER UNDER WARRANTY THAT THEY ARE NOT HELD LIABLE FOR THE VEHICLE. THEY ALSO STATED THAT DUE TO NO RECALL BEING ISSUED FOR THIS MODEL AND YEAR THAT NOTHING CAN BE DONE, UNLESS I AM WILLING TO PAY TO HAVE THE ISSUE AT HAND RESOLVED. I DO FEEL THAT THE BRAKING ISSUE IS IDENTICAL TO THE 2010 ISSUES. NOT SURE WHAT TO DO, AND THEREFORE I AM WRITING TO YOU. THE INCIDENT DATE WOULD BE WHEN EVER I DRIVE MY VEHICLE, NO CRASH HAS HAPPENED YET HOWEVER. [XXX] *TR

Mar 09, 2010

+ 6 more complaints for this component

VISIBILITY

10 complaints

The contact owns a 2007 Toyota Prius. The contact stated while driving at 60 MPH, the front windshield became foggy while driving at night. The contact stated that the defogger was operational; however, there was an extended period before the windshield was cleared. The contact stated that the vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that a dealer informed him that the windshields were made of cheap material. The manufacturer was not made aware of the issue. The approximate failure mileage was 90,000.

Mar 13, 2023

HEADLIGHTS GO ON AND OFF FOR NO REASON. HAPPENS ANYTIME AND ANYPLACE. *LN

Feb 01, 2011

I RECEIVED A NOTICE IN THE MAIL STATING THAT I NEEDED TO HAVE MY AFTERMARKET SUNROOF REPLACED DUE TO THE FACT THAT THE GLASS WAS POORLY BONDED TO THE FRAME. THE MANUFACTURER IS WEBASTO. AFTER FINALLY BEING ABLE TO GET REGISTERED WITH WEBASTO TO HAVE THE REPAIR TAKE PLACE, I WAS CALLED AND TOLD THAT THE PARTS WOULD NOT BE AVAILABLE FOR 4-7 WEEKS. IT HAS BEEN ABOUT TWO WEEKS, AND I'VE HAD NO UPDATES OR CALLS ABOUT MY CAR. I THINK THAT 4-7 WEEKS IS AN UNREASONABLE AMOUNT OF TIME TO HAVE TO WAIT FOR PARTS WHEN YOU'RE IN DANGER OF HAVING YOUR SUNROOF FALL ON TOP OF YOU. *TR

Jan 04, 2011

2007 TOYOTA PRIUS HID HEADLIGHT FAILURE. HEADLIGHT GOES ON AND OFF INTERMITTENTLY. WAS TOLD THAT THE BULB WAS READY TO FAIL. IT WOULD COST $150 FOR THE BULB PLUS 1 HOUR OF LABOR. I HAVE A TOYOTA SERVICE PLAN BUT WAS TOLD THAT THIS WAS NOT COVERED. A LITTLE RESEARCH REVEALED THAT MANY PEOPLE ARE EXPERIENCING THIS SAME PROBLEM. *TR

Jan 22, 2010

2007 TOYOTA PRIUS ~30,000 MILES. PASSENGER HEADLIGHT FAILS INTERMITTENTLY. TWO TRIPS TO THE DEALERSHIP HAVE NOT SOLVED THE PROBLEM. *TR

Oct 12, 2009

+ 5 more complaints for this component

ENGINE AND ENGINE COOLING

10 complaints

2007 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE OIL CONSUMPTION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE USED A QUART OF OIL A WEEK. *JB

Jun 13, 2016

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE WATER PUMP WAS REPAIRED PREVIOUSLY UNDER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,568.

Sep 26, 2014

ON JUNE 17, 2014 LONGO TOYOTA SERVICE CONSULTANT STATED THE INVERTER WATER PUMP PART #04000-32528 NEEDED TO BE REPLACED AT A PART COST OF $146. THIS SAME INVERTER WATER PUMP WAS REPLACED AT LONGO ON MARCH 6, 2011. *TR

Jun 17, 2014

TOYOTA HAS FAILED TO RECALL THE ELECTRIC WATER PUMP IN THE SECOND GENERATION PRIUS. TOYOTA HAS RECALLED THE FIRST GENERATION PRIUS FOR A FAULTY ELECTRICAL WATER PUMP, WHICH IS THE SAME PUMP FOUND IN THE SECOND GENERATION. WHILE DRIVING HOME FROM WORK, MY CHECK ENGINE LIGHT TURNED ON AND I HAD TO GO TO THE TOYOTA SERVICE TO GET IT CHECKED. AFTER BEING TOLD THAT IT WAS RECALLED ON THE FIRST GENERATION, I LOOKED UP INFORMATION ONLINE ON IF THIS WAS THE SAME WATER PUMP. I THEN CAME ACROSS NUMEROUS ARTICLES AND RECALLS ON OTHER TOYOTA WEBSITES (IN DIFFERENT COUNTRIES) STATING THAT THE PUMP HAS BEEN RECALLED. TOYOTA HOWEVER HAS NOT RECALLED ANY OF THESE CARS IN THE USA. *TR

Jun 03, 2011

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE STARTED TO OVERHEAT. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER NEARBY AND THEY ADVISED HIM THAT THEY NEEDED TO REPLACE THE INVERTER PUMP. THE VEHICLE WAS REPAIRED FOR THE INVERTER AND WATER PUMP. THE FAILURE MILEAGE WAS APPROXIMATELY 96,400.

Feb 07, 2011

+ 5 more complaints for this component

EXTERIOR LIGHTING,EQUIPMENT

10 complaints

LEFT FRONT HEADLIGHT. IT GOES OUT AFTER 5 MINUTES OF DRIVING. I REPLACED THE BULB AND IT STILL GOES OUT. THE COST OF BULBS ARE VERY EXPENSIVE AND TOYOTA SHOULD BE MADE TO REPLACE THIS ITEM AND HAVE ALL 2007 PRIUS RECALLED. ONE ACCIDENT COULD CAUSE A MAJOR CATASTROPHE ON THE ROADS BECAUSE LIGHTS TURNING OFF IN THE MIDDLE OF A DRIVE IS UNNERVING AND DANGEROUS. *TR

Nov 01, 2013

WHILE DRIVING TO THE STORE ONE EVENING, THE HEADLIGHTS SUDDENLY FLICKERED AND WENT OUT. I TURNED THE LIGHT SWITCH OFF AND ON THEN THEY WENT BACK ON. EVER SINCE THIS THE LIGHTS(DRIVER SIDE) GO OFF AND USUALLY COME BACK ON AFTER TURNING THE LIGHT SWITCH ON AND OFF. NO RESOLUTION TO THIS AFTER CONTACTING TOYOTA SINCE I APPEAR TO NOT BE UNDER WARRANTY. *TR

Jan 09, 2013

HEADLAMP BULBS BURN OUT VERY QUICKLY LEADING TO REPEATED CHANGE OF THE BULBS AT $250 A PIECE. *TR

Jul 23, 2011

HID HEADLAMPS ON 2007 TOYOTA PRIUS GO OUT ALL THE TIME. TURNING LIGHTS OFF AND BACK ON USUALLY CORRECTS THE PROBLEM. IT HAPPENS TO BOTH SIDES INDEPENDENTLY. BULBS STILL WORK FINE, BUT. *TR

Jan 28, 2011

THE LEFT HID HEADLIGHT ON MY TOYOTA 2007 PRIUS WENT OUT AT 63,000 MILES. TOOK TO THE DEALER FOR SERVICE. I WAS TOLD THAT NOT ONLY WOULD THE BULB HAVE TO BE CHANGED BUT THE CHIP IN BACK OF THE BULB WOULD NEED TO BE REPLACED ALSO. PRICE TO REPLACE THE BULB/CHIP WAS $490.00. NEITHER WERE COVERED UNDER WARRANTY. ALSO ADVISED BY THE DEALER THAT THEY USUALLY SEE THIS HAPPENING IN PAIRS AND COULD EXPECT TO SEE MY RIGHT LIGHT GO OUT AS WELL. THAT WOULD BE AN ADDITIONAL $490 TO REPLACE. *TR

Aug 18, 2010

+ 5 more complaints for this component

FUEL SYSTEM, GASOLINE

8 complaints

THE GAS GAUGE OF MY TOYOTA PRIUS 2007 IS DEFECTIVE AND HAS CREATED A VERY DANGEROUS SITUATION. I FIRST NOTICED THIS ABOUT A MONTH AGO. THE TANK WAS EMPTY, I PUT A FEW GALLONS OF GAS IN THE TANK AND IT DID NOT REGISTER AT ALL. THE GAUGE STILL SAID EMPTY. THE NEXT TIME I FILLED THE TANK, IT SEEMED TO BE WORKING PROPERLY. THEN, ON JANUARY 16TH, I HAD A TANK THAT WAS NEARLY EMPTY. I HAD BEEN DRIVING FOR AN HOUR OR SO WHEN I NOTICED THAT THE GAS GAUGE SPONTANEOUSLY WENT FROM ALMOST EMPTY TO FULL. THIS CREATES AN EXTREMELY DANGEROUS SITUATION SINCE THE GAUGE IS NOT ACCURATE. THERE WILL BE NO WARNING BEFORE WE RUN OUT OF GAS. IF THIS SHOULD HAPPEN ON A HIGHWAY, IT COULD EASILY BE FATAL. SLOWING DOWN WITHOUT WARNING IS AS DANGEROUS AS ACCELERATING WITHOUT WARNING. TOYOTA MUST BE HELD ACCOUNTABLE FOR THIS DEFECT. THEY WILL "RECALIBRATE" THE GAUGE AT A COST OF $180/HOUR TO ME. THIS IS NOT A SATISFACTORY RESPONSE TO A SAFETY ISSUE. THIS IS A KNOWN PROBLEM WITH THESE CARS AND TOYOTA NEEDS TO PROVIDE ALL PRIUS OWNERS WITH RELIABLE GAS GAUGES. THANK YOU. *LN

Jan 16, 2011

RAN OUT OF GAS IN AN '07 HONDA PRIUS . EMERGENCY VEHICLE SUPPLIED 2 GALLONS AND WE WENT ON OUR WAY. TWO TANKS OF GAS LATER FOLLOWING A REGULAR SERVICE VISIT TO DEALER, I RAN OUT AGAIN JUST MINUTES AFTER LEAVING SERVICE WHILE THE GAUGE INDICATED THAT I SHOULD HAVE ABOUT 3 GALLONS REMAINING. I COASTED INTO A STATION AND PUT 2 GALLONS IN TANK. CAR STARTED BUT ONLY DIED AFTER SEVERAL TRIES. TOWED BACK TO DEALER. THEY REPORTED THE CAR WAS OUT OF GAS. I TOLD THEM I'D ALREADY ADDED GAS. THEY PUT IN 5 GALLONS AND SAID THE GAUGE INDICATED "FULL." 3+2+5 DOES NOT EQUAL THE 11.9 GALLONS THAT THE TANK IS SUPPOSED TO HOLD. THESE CARS FEATURE A BLADDER TANK WHICH IS MONITORED BY COMPUTER AND IF THE COMPUTER DECIDES THAT THE TANK IS EMPTY, IT WILL SHUT THE CAR DOWN. THIS IS NOT A SAFE SITUATION UNDER ANY CIRCUMSTANCES. THE DEALER, PICKED UP THE TOWING EXPENSE, THE COST OF A TEMPORARY RENTAL AND THE COST OF THE 5 GALLONS OF GAS. THEY REFUSED TO EXPLORE THE PROBLEM FURTHER AND SAID WE MIGHT NEED A TO REPLACE SOME PART OF THE FUEL MONITOR SYSTEM. COULD IT BE THAT THE BLADDER TANK WILL NOT FULLY RECOVER IF A DRIVER RUNS THE CAR OUT OF GAS? *TR

Apr 09, 2010

I OWN A TOYOTA PRIUS 2007 WHICH IT WAS PERFORMING EXCELLENT UNTIL 3 MONTHS AGO THAT THE FUEL ECONOMIC WENT DOWN DRAMATICALLY TO HALF OF IT"S USUALLY FUEL CONSUMPTION AN AVERAGE NOW I GETTING AROUND 200 MILES FOR TANK WHEN I USE TO GET AT LEAST 400 PER TANK NOW THAT'S IT IS A BIG DIFFERENCE. I WAS THINKING ON CONTACT THE TOYOTA DEALER BUT MY CAR IT IS BEEN OUT OF THE WARRANTY BECAUSE IT ONLY HAVE 3YEARS OR 36,000 MILES SO I AM AFRAID THEY WANT TO CHARGE ME FOR CHECKING MY CAR IT IS VERY SUSPICIOUS THAT I START W/ THIS ISSUE AFTER MY WARRANTY EXPIRE BESIDES THAT THE CAR IT IS WORKING EXCELLENT BUT I PAY A LOT MORE TO SAVE ON GAS AN NOW IT IS PERFORMING LIKE ANY REGULAR BECAUSE THE MOST MILEAGE I AM GETTING NOW IT IS 35 MILES PER GALLON.VERY DISAPPOINT ABOUT THIS AND HOPE YOU GUYS LOOK INTO THIS ISSUE BECAUSE IT IS VERY SERIOUS. *TR

Feb 11, 2010

CAR SUDDENLY STOPPED WHILE DRIVING AND ALL ELECTICAL FUNCTIONS CEASED. OCCURRED ONE TIME ONLY IN 10/09. CAR WAS TOWED TO DEALER AND WAS TOLD THERE WAS A PEBBLE IN THE THROTTLE. CAR HAD BEEN DRIVEN ONLY ON CITY STREETS,NO COUNTRY ROADS OR OFF ROAD. THROTTLE WAS CLEANED FOR A COST OF $350.. *TR

Feb 05, 2010

DECREASING CAPACITY OF 2007 PRIUS GAS TANK. *TR

Aug 20, 2009

+ 3 more complaints for this component

TIRES

7 complaints

After an Interstate highway drive and when then discovering my tire had been punctured by a screw or other object, but with still enough air in the tire to drive to a tire repair facility, I drove to have the puncture repaired. On repairing the puncture of the 185/65R15 tire, the repairman observed a portion of the tire’s steel belt to be visible on the inside of the tire. An immediate replacement of the tire was recommended, but this facility did not have an identical tire to provide. The facility emailed me a picture of the protruding steel belt. This writer has twice reported the matter to the tire’s manufacturer, but still no response since the first report on 09/24/2024. No party other than the tire repair facility has inspected the tire. This writer has recognized no noticeable effect of the defect, but the repair facility stated it could cause a blowout at any time.

Sep 28, 2024

PURCHASED 4 TRAVELSTAR UN99 205/55R16 91V STEEL BELTED RADIAL TIRES PROFESSIONALLY INSTALLED. IN LESS THAN 20 MILES OF DRIVING, NOTICED BULGE ON FRONT DRIVER OUTER SIDEWALL, DRIECTLY ABOVE THE VALVE STEM. NO DAMAGE TO RIM, NOTHING WAS RUN OVER OR HIT. SELLER OF TIRES WAS AUTOPLICITY REFUSES TO DO ANYTHING, CITING THAT A BULGE ON THE SIDEWALL USUALLY OCCURS DUE TO A POSSIBLE ROAD HAZARD, IMPROPER INFLATION, EXCESSIVE LOAD IMPACT, OR AN INSTALLERS ERROR AND IS NOT COVERED UNDER THE WARRANTY. THE SELLER DID NOT ASK FOR ANY PHOTOS PRIOR TO MAKING THIS DECISION. WE HAVECONTACTED AMAZON.COM, WHOM WAS THE DISTRIBUTOR FOR AUTOBLICITY. SHOULD THIS TIRE FAIL, THERE WOULD BE A LOSS OF CONTROL DUE TO ITS LOCATION OF THE FRONT DRIVERS SIDE. THIS WOULD PUT BOTH THE DRIVER AND OTHER PERSONS IN THE AREA AT RISK. THIS BATCH OF TIRES NEEDS TO BE RECALLED.

May 06, 2022

MY BRIDGESTONE ECOPIA EP 422 TIRES WORE OUT AFTER ONLY 32,000 MILES EVEN THOUGH THEY ARE ADVERTISED AS WARRANTIED FOR 65,000 MILES. THE BRIDGESTONE DEALER GAVE ME A REFERENCE # 112-95-47 AND SENT ME TO A DEALER. THE DEALER MEASURED THE TIRES AT 4-4-0 AND STATED THAT THE WARRANTY WOULD NOT COVER BECAUSE THE INSIDE EDGES OF ALL FOUR TIRES WERE BALD. HE STATED THAT, "IT LOOKS LIKE AN ALIGNMENT PROBLEM TO ME." DURING THE LIFE OF THE TIRES I RETURNED TO THE TOYOTA DEALER FOR 5,000 MILE SERVICE INTERVALS. EACH TIME THEY CHECKED THE ALIGNMENT AND INFLATION. IT WAS ALWAYS "WITHIN SPEC" FOR MY 2007 TOYOTA PRIUS. I TOLD THIS TO THE DEALER AND THE BRIDGESTONE REPRESENTATIVE. THEY STATED THAT THEY ARE SORRY BUT THEY CANNOT HONOR THE WARRANTY. WHAT GOOD IS A 65,000 MILE WARRANTY FOR TIRES THAT WEAR OUT IN 32,000 MILES IF THE FACT THAT THEY WORE OUT VOIDS THE WARRANTY? I PURCHASED THESE TIRES BECAUSE THEY GOT HIGH RATINGS FOR LOW ROLLING RESISTANCE AND THE BRIDGESTONE BROCHURE RECOMMENDED THEM FOR MY 07 PRIUS. WHILE THE GAS SAVINGS WERE GOOD, THE LOSS OF HALF THE LIFE OF THE TIRE MORE THAN OUTWEIGHS THE GAS SAVINGS. I BELIEVE THAT BRIDGESTONE HAS HAD A WEAR PROBLEM WITH THESE TIRES BECAUSE AFTER ONLY 3 YEARS THEY HAVE WITHDRAWN THE TIRES AND REPLACED THEM WITH THE NEW ECOPIA 422 PLUS. IT HAS A 70,000 MILE WARRANTY. BUT THE NEW TIRE HAS A TREAD COMPOUND RATED AT 680 WHILE THE OLD TIRE HAS A TREAD COMPOUND RATED AT 400. WOULDN'T IT BE REASONABLE TO THINK THAT THE MUCH HARDER 680 RATING WOULD PRODUCE MUCH MORE THAN ONLY 5,000 MILE MORE WARRANTY? I THINK THAT THEY WITHDREW THE SOFTER TIRE BECAUSE IT WORE OUT TOO QUICKLY AND CHANGED TO THE HARDER TREAD COMPOUND TO GET IT CLOSE TO THE ORIGINAL WARRANTY. BUT, THEY ARE NOT SUPPORTING THE OLD TIRE WARRANTY. I PRESENTED THIS LOGIC TO THE BRIDGESTONE REPRESENTATIVES ON THE PHONE AND IN PERSON. THEY STATED THAT THEY HAVE NOT HAD COMPLAINTS. I DOUBT THIS. THAT IS WHY I AM SENDING THIS COMPLAINT. THIS IS FALSE ADVERTISING.

Aug 14, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO HAVE FOUR TIRES INSTALLED BUT AFTER THE REPAIR THE TPMS WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO INFORMED THAT THE VEHICLE WAS DAMAGED DURING THE TPMS SENSOR INSTALLATION AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE PARKED, THERE WAS FIRE COMING FROM THE CONSOLE TO THE REAR SEATS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE MIGHT BE DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Oct 29, 2014

Fire: 1

DRIVING PASSENGER VEHICLE AT APPROXIMATELY 60 MPH ON A TOLLROAD. NORMAL CLEAR DAYLIGHT CONDITIONS AT ABOUT 80 DEGREES. THERE WAS A LOAD NOISE, THEN SMOKE AND LOSS OF VEHICLE STABILITY. PASSENGER SIDE REAR TIRE HAD A BLOWOUT. APPROXIMATELY ONE HALF OF THE TIRE IN THE SIDE WALL AREA WAS TORN APART. TIRE WAS REPLACED. *TR

Aug 31, 2011

+ 2 more complaints for this component

STRUCTURE,EQUIPMENT

7 complaints

I AM REPORTING A DEFECTIVE 2007 TOYOTA PRIUS TRUNK HATCH RELEASE. THE MATERIAL APPEARS TO HAVE BEEN DEFECTIVE. IT APPEARS TO BE A GENERAL ISSUE DUE TO POOR QUALITY CONTROL AND FAULTY DESIGN BY TOYOTA. THE REPAIR COST FOR THIS CRUCIAL FUNCTION IS OBSCENELY HIGH (AROUND $500). *TR

Nov 24, 2013

2007 TOYOTA PRIUS TAILGATE LATCH RUBBER HAS DEGRADED AND EFFECTIVELY MELTED TO WHERE THE LATCH FAILS TO WORK MOST OF THE TIME, AND DEPOSITS RUBBER GOO RESIDUE WHEN CONTACTING THE LATCH. THE PART IS CLEARLY DEFECTIVE AS INDICATIONS OF THE PROBLEM STARTED WITHIN 3 YEARS OF PURCHASE. CLEARLY SHOULD BE A RECALL OR REPLACEMENT VIA TOYOTA. IF NOT LABOR, AT LEAST COST OF NEW PART. *TR

Oct 03, 2013

AFTER ONLY ABOUT 3 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF OUR 2007 TOYOTA PRIUS, MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. WE BELIEVE THIS MELTING PROCESS STARTED AT ABOUT THE 2 YR. MARK. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS, PARTICULARLY IN FLORIDA. I LIVE IN LOUISIANA . TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $600, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3 YEAR MARK (IE AFTER 3 YEARS OF EXPOSURE TO THE BRIGHT SUN IN LOUISIANA, FOR EXAMPLE). I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO INQUIRE FROM TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES THAT ARE MELTING IN THE SUN!!! IT'S OUTRAGEOUS. I THINK A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS. AND NOW MY TRUNK WON'T OPEN AND IT IS ABOUT DETACH FROM THE CAR BECAUSE OF THE EXTRA PULLING NEEDED TO OPEN IT. WHY HAS IT NOT BEEN RECALLED? IT SHOULD BE MANDATORY. THEY TOLD ME I WOULD HAVE TO PAY OVER $600 TO DO IT AT THE DEALER, BUT THEY SHOULD PAY FOR IT. *TR

Mar 20, 2013

2007 PRIUS TRUNK HATCH RELEASE RUBBER PIECE MELTED AND I HAD TO REPLACED IT WITH MY OWN MONEY IN TOYOTA DEALER. *TR

Feb 01, 2013

AFTER ONLY ABOUT 1 YEAR OF OWNING MY PRE-OWNED 2007 PRIUS, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS, PARTICULARLY IN FLORIDA AND CALIFORNIA. I LIVE IN SOUTHERN CALIFORNIA AND NOTICED AN INCREASE AFTER A PARTICULARLY HOT SPELL. TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $96 PLUS REPAIR COSTS, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3-5 YEAR MARK (IE AFTER 3 YEARS OF EXPOSURE TO THE BRIGHT SUN IN CA FOR EXAMPLE). I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO INQUIRE FROM TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES THAT ARE MELTING IN THE SUN!!! IT'S OUTRAGEOUS. I THINK A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS. *TR

Oct 10, 2012

+ 2 more complaints for this component

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

6 complaints

2007 TOYOTA PRIUS. CONSUMER STATES ACCELERATOR AND BRAKE PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING THE VEHICLE, AT TIMES IT WOULD FEEL LIKE EITHER THE BRAKES MOMENTARILY DISENGAGED AND/OR THE VEHICLE WOULD SUDDENLY SURGED SLIGHTLY FOR A SECOND. *JB

Jul 12, 2010

ABS, VSC, BRAKE FAILURE. *TR

Feb 21, 2010

1. SAFETY ' WHILE DRIVING ON A BUMPY ROAD IN DARIEN (WEST AVENUE NEAR THE TRAIN STATION) LAST YEAR THE PRIUS BRAKES DID NOT STOP THE CAR. ALTHOUGH THE SPEED WAS LOW (ABOUT 5MPH), THE RESULTANT ACCIDENT DAMAGED ITS FRONT END AND THE CAR IN FRONT OF US. 2. DRIVABILITY AND SAFETY ' THE CRUISE CONTROL HOLDS THE MINIMUM SPEED BUT ALLOWS OVER SPEED CONDITIONS. WHILE RETURNING FROM DANBURY ON ROUTE 7 THE CRUISE CONTROL HOLDS 40MPH UNTIL GOING DOWNHILL. ON DOWNHILL SLOPES THE SPEED INCREASES AND INTERVENTION IS REQUIRED TO TURN OFF THE CRUISE CONTROL AND APPLY THE BRAKES. 3. DRIVABILITY ' DURING COLD WEATHER THE MAIN BATTERY ACCEPTS A CHARGE BUT DOES NOT RETURN MUCH ENERGY TO THE DRIVE SYSTEM. THE MILEAGE DECREASES BY 10-15MPG. TOYOTA OF STAMFORD REFUSED TO DO A FREE SAFETY INSPECTION. *TR

Feb 18, 2010

Crash: 1

I HAVE A 2007 PRIUS. I DON'T KNOW IF IT IS THE BRAKING SYSTEM OR A SUDDEN ACCELERATION BUT I HAVE DEFINITELY EXPERIENCED A SURGE WHEN BRAKING. THIS DOES NOT HAPPEN ALL THE TIME BUT HAS HAPPENED ON MORE THAN ONE OCCASION. IT FEELS LIKE THE CAR STOPS BRAKING FOR A SECOND AND SURGES FORWARD BEFORE RE-ENGAGING THE BRAKES. *TR

Feb 09, 2010

ON FRIDAY, DECEMBER 4, 2009 AT ABOUT 4:15 PM, I HAD A SUDDEN ACCELERATION INCIDENT WITH MY 2007 TOYOTA PRIUS. I HAD NOT HAD ANY PRIOR DIFFICULTY WITH THIS VEHICLE IN THE APPROXIMATELY 34,000 MILES I HAD DRIVEN SINCE I BOUGHT IT NEW. HOWEVER AT THIS TIME WHEN I TRIED TO BACK THE CAR ABOUT 50 FEET BACKWARDS INTO A MOTEL PARKING SPOT (ACTUALLY THERE WERE 3 OPEN SPOTS IN A ROW), IT RESPONDED VERY ABNORMALLY. I STARTED THE CAR, PUT IT IN REVERSE AND GENTLY APPLIED PRESSURE TO THE GAS PEDAL. INSTEAD OF CREEPING BACKWARDS AT ~5 MPH AS I HAD INTENDED, THE CAR "TOOK OFF" AT ABOUT 30-40 MPH. I STOMPED ON THE BRAKES WITH BOTH FEET AND INITIALLY DIDN'T SLOW DOWN. I FELT AN IMPACT AS MY CAR GRAZED A PARKED VEHICLE. MY CAR JUMPED OVER THE CURB AT THE PARKING LOT EDGE, PASSED OVER SOME SHORT BUSHES AND ENTERED A CULVERT. SOMEHOW I WAS ABLE TO TURN THE CAR AND IT CARVED A 180 DEGREE CURVE AND CAME TO A HALT ABOUT 75 FEET AFTER IT PASSED INTO THE CULVERT. FORTUNATELY I DID MAKE THIS SHARP TURN SINCE THERE IS A 4 LANE HIGHWAY ON THE OTHER SIDE OF THE CULVERT. THERE WERE NO INJURIES AND ONLY SLIGHT DAMAGE TO THE OTHER CAR, BUT AN ESTIMATED $7000 OF BODY DAMAGE TO MY CAR. THE POLICE WERE CALLED AS WELL MY INSURANCE COMPANY. THE OWNER OF THE OTHER VEHICLE WAS LOCATED. MY CAR WAS TOWED TO A LOCAL TOYOTA DEALERSHIP. SINCE THAT TIME, THE LOCAL TOYOTA REGIONAL OFFICE SENT OUT A REPRESENTATIVE WHO INSPECTED MY CAR AND "DURING A ROAD TEST NO ABNORMAL BRAKING OR ACCELERATION PROBLEMS WERE FOUND." I HAVE SINCE BEEN IN CONTACT WITH TOYOTA USA IN TORRANCE , CA. I HAVE SPOKEN WITH A "CASE REPRESENTATIVE" WHO HAS NOT BEEN HELPFUL. FINALLY AFTER 5 OR 6 PHONE CALLS, I WAS ABLE TO GET THE ADDRESS OF THE LEGAL DEPARTMENT. I WROTE THEM A LETTER ON JANUARY 20 AND HAVE HEARD NOTHING FROM THEM. I ALSO CALLED AND LEFT MESSAGES ON FEBRUARY 2 AND 4. AS A PHYSICIAN INTERESTED IN PUBLIC HEALTH I DON'T WANT MY FAMILY OR ANYONE ELSE TO DRIVE THIS CAR. MY FAITH IN THE TOYOTA COMPANY IS DIMINISHED.*JB

Feb 04, 2010

Crash: 1

+ 1 more complaint for this component

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

5 complaints

WHILE DRIVING AROUND A CORNER ON CITY STREETS, BRAKING SUDDENLY BECAME VERY DIFFICULT, AND CAUSED THE VEHICLE TO SKID WHEN BRAKES WERE APPLIED. A HIGH-PITCHED ELECTRONIC SQUEAL CAME FROM THE DASHBOARD, AND THE BRAKE SYSTEM LIGHT, ABS LIGHT, VSC LIGHT, AND MASTER WARNING LIGHT ALL TURNED ON. THESE ARE ALL LISTED AS SYMPTOMS OF A FAILED BRAKE ACTUATOR. AFTER CONTACTING A LICENSED TOYOTA DEALERSHIP, I WAS DIRECTED TO THE TOYOTA CUSTOMER CARE DEPARTMENT. AFTER BEING ESCALATED TO A SUPERVISOR, I WAS INFORMED THAT TOYOTA IS AWARE OF THIS PROBLEM, BUT THAT THE WARRANTY EXTENSION THEY USED TO COVER IT EXPIRED IN 2017, AND THEY REFUSED TO COVER THE COST OF REPLACEMENT (~$3000). I BELIEVE THIS ISSUE SHOULD BE CAUSE FOR A SAFETY RECALL, AS IT HAPPENED SUDDENLY AND WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. IT WAS PURE LUCK THAT THIS DIDN'T RESULT IN A CRASH.

Aug 22, 2020

WELL KNOWN ABS ACCUMULATOR FAILURE, LOUD BEEPING NOISE, CAN'T DRIVE CAR SAFELY, HIGH MILEAGE CAR AND WILL BE REPAIRING IT, MY COMPLAINT IS THAT THE PART IS SEVENTEEN HUNDRED DOLLARS $1700 WHICH IS A LOT FOR SOMETHING AS IMPORTANT AS BRAKES AND WITH SUCH A HIGH FAILURE RATE ON ALL OF TOYOTA'S HYBRIDS. THIS PART NEEDS TO BE AVAILABLE FROM 3RD PARTIES SO I AM NOT FORCED TO DEAL WITH JUNK YARD ABS THAT IS JUST AS LIKELY TO FAIL BECAUSE OF A FLAWED DESIGN.

Jan 30, 2020

IN FEB 2018 I NOTICED THAT SEVERAL LIGHTS CAME ON IN MY CAR THE VSC, ABS, AND PRESSURE SENSOR LIGHT LIT UP. ALSO THE BRAKE INDICATOR LIGHT. I HAD RECENTLY WENT FOR AND INSPECTION ON MY CAR IN JAN AND HAD BRAKES REPLACED AT MY LOCAL MONROE PRIOR TO THIS HAPPENING SO I QUESTIONED THEM ON WHAT ALL THE LIGHTS MEANT AND THEY LOOKED ON LINE AND SAW THAT THERE WAS A RECALL ON THE BRAKE ACTUATOR FOR MY CAR. THEY ADVISED ME TO GO TO THE TOYOTA DEALER. I WENT TO THE DEALER IN A FEW WEEKS LATER IN MAR AND THEY EXPLAINED THAT THERE WAS A LETTER SENT TO PRIUS OWNERS STATING THEY EXTENDED THE WARRANTY ON BRAKE ACTUATORS UNTIL END OF 2017. THEY HAVE IT IN TWO PHASES, AND IT'S UNLIMITED MILES UNTIL DEC 2017 FOR THE FIRST PHASE, THEN AFTER THAT IT'S 150K MILES/10 YEARS. IT ALSO SAYS THE RED TRIANGLE LIGHT MUST BE ON FOR IT TO BE COVERED (IN OTHER WORDS, IT'S ONLY COVERED IF IT FAILS.) I NEVER RECEIVED THIS LETTER AND THE EXCEED THE 150K MILES BY 5K AND YEARS. THE CSR REP SAID HE WOULD SHE IF THEY COULD HONOR IT BEING THAT IT WAS SO EARLY IN THE 2018 YEAR ONLY A FEW MONTHS PASS THE DEADLINE BUT THE MANAGER ON SITE DECLINED AND TOLD ME TO CONTACT TOYOTA CUSTOMER CARE. THE DEALER QUOTED ME $3,500.00 TO GET THIS REPLACED. I CONTACTED TOYOTA AND OF COURSE THEY SAID THERE IS NOTHING THEY COULD DO BECAUSE THE LETTER STIPULATED A SPECIFIC TIME FRAME OF SERVICE. MY ISSUE IS THAT I #1 NEVER RECEIVED A LETTER ABOUT THIS RECALL/EXTENDED WARRANTY #2 I BROUGHT THIS CAR AT A DEALER CERTIFIED PRE-OWNED TOYOTA DEALER SO THEY SHOULD OF UPDATED MY INFO IN THE SYSTEM (ADDRESS, EX.) #3 MY CAR IS A ELECTRICAL CAR AND NEEDED THIS FIX TO OPERATE PROPERLY... I FEEL LIKE I'M BEING PUNISHED ABOUT A DEFECT UNDISCLOSED TO ME WHICH NOW IS A HEFTY COST. #4 MY ISSUE HAPPEN 2-3 MONTHS AFTER STILL NOT FAR OFF. I'M FILING A COMPLAINT IN HOPES OF FINDING HELP TO RESOLVE THIS ISSUE. .

Mar 07, 2019

STOP AND GO TRAFFIC ON THE FREEWAY, ACCELERATING WHEN THE TRAFFIC STARTED PICKING UP BUT VEHICLES IN FRONT SUDDENLY STOP AND AS I HIT THE BRAKES ON THE BUMPING FREEWAY THE VEHICLE DOES A BRIEF LURCH FORWARD AS ESP LIGHT BLINKS. VEHICLE DOES NOT STOP UNDER THIS BRAKING CONDITION AND FEELS MOMENTARILY LIKE THERE IS NO BRAKE PRESSURE. AS A RESULT, VEHICLE DOESN'T STOP IN TIME AND HITS THE VEHICLE IN FRONT EVEN THOUGH IT COULD'VE BEEN AVOIDED HAD THE BRAKES WORKED AS THEY SHOULD'VE. *TR

Mar 27, 2014

Crash: 1

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH OVER A BUMP IN THE ROAD AND THE BRAKE PEDAL ENGAGED; THE VEHICLE FAILED TO ACCELERATE. AFTER THE FAILURE OCCURRED, THE ABS WARNING INDICATOR ILLUMINATED. ...UPDATED 04/25/13 *BF THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN STATED THE VEHICLE OPERATED AS DESIGNED. IN ADDITION, WHEN THE ANTI SKID WAS ACTIVATED IT WOULD NOT RESPOND DURING INCLEMENT WEATHER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE CONSUMER STATED AT FOWARD SPEED OF 0 MPH THE STABILITY CONTROL ACTIVATED, ON A SLIPPERY SURFACE THAT HAD 1 INCH OF SNOW AND AN INCLINE OF APPROXIMATELY 15 DEGREES. THE ANTI SKID LIGHT BLINKED AND THE VEHICLE WOULD NOT MOVE FOWARD UP THE INCLINE. THE SAME FAILURE OCCURED IN THE DEALER'S PARKING LOT. THE DEALERSTATED THE VEHICLE WAS OPERATING AS DESIGNED.THE DEALER SUGGESTED THE CONSUMER SWITCH TO SNOW TIRES. UPDATED 06/04/2013 *JS

Feb 27, 2013

AIR BAGS,VEHICLE SPEED CONTROL

5 complaints

TAKA INFLATOR, I WAS IN A CAR ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. IT WAS HEAD ON ACCIDENT. ALSO MY CAR JUST STARTED TO SPEED UP. I ENDED UP HITTING A BILLBOARD.

Jun 20, 2019

Crash: 1

MY VEHICLE WAS HIT BY A FAULT DRIVER AND MY VEHICLE AIR BAGS NEVER EXPLODED. I HAVE SUSTAINED INJURIES TO MY NECK, WRIST AND BACK AFTER THIS ACCIDENT. MY VEHICLE HAS GAS PEDAL ACCELERATION AFTER THE ACCIDENT AND WHEN I PUT THE BRAKES TO STOP OR SLOW DOWN THE VEHICLE MY VEHICLE JUMPS UP AND INCREASES THE SPEED. I FEAR THAT THIS FAULTY PARTS OF BRAKE OR GAS PADDLE COULD RESULT IN ANOTHER SERIOUS ACCIDENT. THIS IS MY VERY VALUED ASSET BECAUSE IT TAKES ME TO WORK AND BRINGS ME BACK. I HOPE THAT TOYOTA WILL INVESTIGATE MY PROBLEM VERY SERIOUSLY AND VERY CAREFULLY. MY INJURIES ARE VERY SERIOUS AND LONG LASTING AND I AM SEEING DOCTORS FOR THE LAST 13 MONTHS. I NEED HELP VERY VERY SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 19, 2014

Crash: 1

Injuries: 2

AT APPROXIMATELY 11:20 AM, I WAS WAITING TO HAVE MY CAR WASHED AT A DRIVE THROUGH CAR WASH. A CHEVROLET PICKUP TRUCK HAD COMPLETED BEING WASHED AND WAS STOPPED AT THE EXIT. THE GREEN LIGHT CAME ON AT THE START OF THE CAR WASH FOR ME TO PROCEED. I MOVED FORWARD WHEN SUDDENLY THE CAR LURCHED FORWARD AT WHAT SEEMED TO BE TOP SPEED. I JAMMED MY FOOT OF THE BRAKE PEDAL AND HELD IT DOWN BUT THE CAR CONTINUED SPEEDING. I EASED THE CAR INTO THE LEFT SIDE WALL OF THE CAR WASH TO SLOW DOWN THE MOMENTUM, BUT TO NO AVAIL. I CRASHED INTO THE BACK OF THE TRUCK. THE HOOD OF THE PRIUS WENT UNDER THE TRUCK REAR BUMPER. THE AIR BAGS DID NOT DEPLOY. THE PRIUS HAS BEEN DECLARED AT TOTAL LOSS. *TR THE CONSUMER STATED NEITHER THE LETTER FROM TOYOTA NOR THE BOSCH REPORT INDICATED AN EXAMINATION OF AN ELECTRONIC ACCELERATION SYSTEM. UPDATED 04/28/14

May 29, 2013

Crash: 1

2007 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE MALFUNCTION. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED INTO ANOTHER VEHICLE. THE CONSUMER STATED SHE HAD PROBLEMS WITH THE THROTTLE BEING STUCK OPEN, PRIOR TO THE ACCIDENT. ALSO, THE AIR BAG LIGHT ILLUMINATED. THE DEALER FOUND AN OPEN CIRCUIT IN THE SPIRAL CABLE. *JB

Dec 13, 2012

Crash: 1

MY TOYOTA PRIUS ACCELERATED AT EXTREMELY HIGH SPEED AS I PULLED INTO MY DRIVEWAY. I CRASHED THROUGH THE GARAGE DOOR INTO THE BOXES AND FURNITURE STORED IN THE GARAGE. I HAD MY FOOT PRESSED ALL THE WAY DOWN ON THE BRAKE BUT COULD NOT SLOW DOWN OR STOP BUT ACCELERATED TO A VERY HIGH SPEED. THERE WAS SIGNIFICANT PROPERTY DAMAGE AND CAR DAMAGE. IT WAS REPORTED TO ALLSTATE. NO OTHER VEHICLE WAS INVOLVED. THE AIRBAG DID NOT ACTIVATE! I DO NOT KNOW THE EXACT SPEED OTHER THAN TO SAY IT WAS EXTREMELY FAST AND VERY, VERY TERRIFYING! *TR

Nov 04, 2009

Crash: 1

STRUCTURE,UNKNOWN OR OTHER

5 complaints

THE BACK LATCH TO THE TRUNK/HATCH IS DEFECTIVE. THE RUBBER EXTERIOR PART HAS MELTED AND IS ALL GOOEY AND STICKY. IN THE WINTER TIME IT FREEZES. WE ARE UNABLE TO OPEN OR USE THE TRUNK. THIS IS A SAFETY ISSUE AND ALSO CAN NOT ACCESS SPARE OR COMPARTMENT. THIS IS A FAULTY PART AND THERE HAVE BEEN THOUSANDS OF SIMILAR REPORTS. I WOULD LIKE THIS FIXED AS IS A MANUFACTURING FLAW AND DEFECT.

Aug 01, 2018

ANOTHER COMPLAINT REGARDING THE RUBBER COVER OF THE 2007 PRIUS HATCH RELEASE/LATCH. THE RUBBER COVERING HAS DETERIORATED AND DEGRADED IN A WAY THAT CAUSES IT TO MELT AND BECOME STICKY IN WARM OR HOT WEATHER; TOUCHING THE COVER CAUSES THE MATERIAL TO STICK TO FINGERS, AND IS VERY DIFFICULT TO REMOVE, REQUIRING THE USE OF A SOLVENT CLEANER. IN COLD AND FREEZING WEATHER, THE COVER BECOMES VERY STIFF AND NOT FLEXIBLE, AND IS IMPOSSIBLE TO PRESS, CAUSING THE HATCH TO BE IMPOSSIBLE TO OPEN. THIS IS A BASIC OPERATIONAL PROBLEM, RENDERING THE HATCHBACK NON-FUNCTIONAL - IT CAN'T BE OPENED, OR IF IT CAN BE OPENED IT LEAVES A SUBSTANCE ON THE DRIVER'S BODY. ALSO A SAFETY ISSUE, AS WHEN THE HATCH CAN'T BE OPENED THIS IS ESSENTIALLY BEING LOCKED OUT OF THE TRUNK WHERE THE SPARE TIRE AND SAFETY EQUIPMENT ARE LOCATED. DEALER WILL CHARGE APPROXIMATELY $300 FOR PART AND LABOR TO REPAIR THIS. I'VE CALLED TOYOTA CUSTOMER SERVICE, AND THEIR RESPONSE WAS: "IT IS NO LONGER COVERED UNDER THE WARRANTY, AND THERE IS NO RECALL FOR THIS, SO TOYOTA WILL NOT BE COVERING THIS REPAIR." I DID A SEARCH IN THE NHTSA COMPLAINT DATABASE AND FOUND 147 OWNERS WITH THE EXACT SAME PROBLEM. VERY DISCOURAGING AND IRRESPONSIBLE THAT TOYOTA WILL NOT TAKE RESPONSIBILITY AND ASSIST OWNERS WITH RESOLVING THIS ISSUE.

Apr 25, 2016

BACK HATCH HANDLE MELTS IN HOT WEATHER AND GETS TAR ON FINGERS AND DRIPS ON CAR BODY. THE ONLY WAY TOYOTA HAS TO FIX THIS IS TO MAKE CONSUMER PAY FOR A NEW REAR HANDLE ASSEMBLY.

Apr 03, 2016

OVER TIME THE BLACK RUBBER ON OUR HATCH HAS MELTED. IT HAS GOTTEN HARDER AND HARDER TO OPEN THE TRUNK. FINALLY WE POPPED THE PLASTIC PART OFF DUE TO THE PRESSURE NEEDED TO OPEN THE TRUNK. IT NO LONGER OPENS. MY HUSBAND HAD A FLAT TIRE ON 6/13/2014. HE COULD NOT GET IN TO THE TRUNK AND HAD TO DRIVE THE CAR TO A TIRE PLACE TO BUY NEW TIRES. THE FACT THAT HE COULDN'T GET IN TO THE TRUNK WAS INCONVENIENT AND EXPENSIVE. MY GREATEST CONCERN IS THAT THIS IS A SAFETY ISSUE. YOU CAN'T GET IN OR OUT OF THE TRUNK IN CASE OF EMERGENCY. THAT IS PRETTY SCARY, ESPECIALLY SINCE WE ARE TRAVELING WITH 2 SMALL CHILDREN. *JS

Jun 14, 2014

AFTER ONLY ABOUT 4 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF OUR 2007 TOYOTA PRIUS, MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. WE BELIEVE THIS MELTING PROCESS STARTED AT ABOUT THE 3 YR. MARK. WE LIVE IN TEXAS WHERE TEMPERATURES WERE EXTREMELY WARM LAST SUMMER. APPARENTLY TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $96 PLUS REPAIR COSTS, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. I HAVE HAD SEVERAL INSTANCES WHERE I WAS NOT ABLE TO GET THE HATCH OPEN ON AN EXTREMELY HOT DAY. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3 YEAR MARK (IE AFTER 3 YEARS OF EXPOSURE TO THE BRIGHT SUN IN FLORIDA FOR EXAMPLE). I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY TO TAKE A LOOK AT THESE INSTANCES AND ALSO TO INQUIRE FROM TOYOTA WHY THEY ARE NOT RECALLING THESE HANDLES THAT ARE MELTING IN THE SUN!!! IT'S OUTRAGEOUS. I THINK A DOOR HANDLE OR HATCH HANDLE SHOULD BE MADE TO LAST MORE THAN 3 YEARS.

May 16, 2012

FUEL/PROPULSION SYSTEM

5 complaints

THE PRIUS' CHARCOAL CANISTER HAS FAILED, TRIGGERING REPEATED "CHECK ENGINE" LIGHT WARNINGS. THIS SEEMS TO BE AN ISSUE PROMPTING A RECALL OF OTHER 2007 PRIUSES, LIKE MINE, BUT TOYOTA SAYS MY VEHICLE ISN'T COVERED. SEE: HTTPS://PAULTAN.ORG/2016/06/29/TOYOTA-CHARCOAL-CANISTER-RECALL/ HTTPS://WWW.JUST-AUTO.COM/NEWS/AIRBAG-AND-CARBON-CANISTER-RECALLS-FOR-29M-TOYOTA-VEHICLES_ID170365.ASPX HTTPS://REPAIRPAL.COM/CHARCOAL-CANISTER

Mar 01, 2018

FUEL GAUGE NOT READING PROPERLY IN CAR. CAR LABEL STATES 11.9 GALLON CAPACITY IN FUEL TANK. GAS GAUGE SHOWS ONE BAR OF GAS LEFT IN CAR, BUT IT TAKES ONLY SIX GALLONS OF GAS TO FILL UP AUTOMOBILE. THIS MISLEADING GAS GAUGE MEANS DRIVERS DO NOT KNOW WHAT THE TRUE READING OF GAS IS REMAINING IN THEIR FUEL TANKS WHICH COULD LEAD TO THE CAR RUNNING OUT OF FUEL IN THE WRONG PLACE AT THE WRONG TIME. THIS OCCURS WHEN THE CAR IS MOVING.

May 18, 2016

VEHICLE ONLY HAS 110K MILES ON IT. CHECK ENGINE STARTING GOING ON WHEN ACCELERATING ON UPHILL. FULL UP GAS TANK & LIGHT WOULD GO OFF. THEN CHECK ENGINE WOULD GO ON WHEN LOW GAS LEVEL. TOLD TO CHANGE GASCAP. DID NOT RESOLVE ISSUE. FILLING PULLED CODES IT WAS CATALYTIC CONVERTER. PART COST $1700.00 FOR PART ALONE FOR A PART THAT IS SUPPOSE TO LAST LIFETIME OF CAR.

Jan 23, 2016

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE VEHICLE WAS OUT OF FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT 1/2 TANK OF FUEL WAS PRESENT. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

Mar 03, 2015

MASTER WARNING LIGHT, BRAKE WARNING LIGHT (YELLOW) AND VEHICLE STABILITY CONTROL WARNING LIGHT CAME ON WITH ONE BEEP WHEN VEHICLE STOPPED AT TRAFFIC LIGHT. PROCEEDED TO FRIEND'S HOUSE (APPROXIMATELY 2 MILES) AND MADE APPOINTMENT WITH TOYOTA DEALER FOR FOLLOWING MORNING. IN MORNING CAR WOULD START BUT NOT GO INTO DRIVE. READY LIGHT NOT ON. CAR TOWED TO DEALER. CODE CHECKER SCAN CODES P0AA6, 526 AND 613. "TRANSAXLE FAILURE." TRANSAXLE (PART 30900-47040) REPLACED WITH COST OF $4948.04. I AM CONCERNED THAT ON A BUSY FREEWAY THIS COULD OCCUR WITH LOSS OF BRAKING, STEERING AND STABILITY CONTROL AND RESULT IN AN ACCIDENT OR INJURY (INCLUDING DEATH). TOYOTA STATES THAT THIS IS NOT A COMMON PROBLEM. GENERAL WARRANTY EXPIRED IN OCT. 2013. *TR

Jul 26, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

5 complaints

THE DASHBOARD WENT BLACK WITH NO VISIBILITY TO SPEED, FUEL TANK GAUGE, OR OTHER INSTRUMENTS IN THIS PANEL. ALSO, CAR WOULD NOT POWER OFF. THE INSTRUMENT PANEL WENT DARK WHILE I WAS DRIVING ON A CITY STREET. THE ENGINE POWER DOWN PROBLEM OCCURRED IN MY DRIVEWAY UPON MY RETURN FROM MY CITY USE.

May 25, 2017

2007 TOYOTA PRIUS. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE WAS PARKING THE VEHICLE AND WHEN HE SHIFTED THE GEAR FROM DRIVE TO NEUTRAL, WITH HIS FOOT ON THE BRAKE, THE RPM ACCELERATED TO APPROXIMATELY 4000, SO HE PUSHED THE POWER OFF BUTTON TO TURN THE VEHICLE OFF.

Apr 02, 2010

1) TWO TIMES MY CAR HAS ACCELERATED ON ITS OWN, AND I HAD TO FEATHER THE GAS PEDAL TO GET IT TO STOP ACCELERATING, WHICH TOOK UNDER A MINUTE TO CORRECT. 2)WHEN BRAKING THE CAR, IF YOU HIT SAND OR A BUMP WHICH CAUSES THE SLIPPERY LIGHT TO COME ON, THE CAR TRANSISTIONS FROM GENERATING POWER, TO ALL BRAKES, AT WHICH POINT THE CAR ACCELERATES AS THERE IS AN INTERRUPTION AND A SHORT PERIOD OF TIME WHERE THERE IS NO BREAKS. 3)WHEN YOU ARE COMING TO A STOP SUCH AS AT A BANK DRIVE-THRU,WHEN PLACING THE CAR IN PARK WHILE ONLY THE ELECTRIC SYSTEM WAS RUNNING,IF THE MOTOR TURNS ON WHILE STILL IN PARK, THE ENTIRE CAR LAUNCHES FORWARD 1-2 FEET, EXTREMELY DANGEROUS. *TR

Mar 11, 2010

I OWN A 2007 PRIUS, AND HAVE ENJOYED THE CAR ...HOWEVER, SOMETIME IN OCTOBER,2009, I WAS DRIVING TO A WEDDING SHOWER AND THE CAR SUDDENLY ACCELERATED WHEN I WAS ENTERING A MULTI-LANE EXPRESSWAY.. IT WOULD NOT DECELERATE WHEN I EASED OFF THE ACCELERATOR..AND I HAD TO VEER ACROSS LANES TO AVOID HITTING A TRUCK IN FRONT OF ME. SIMPLE BRAKING DID NOT STOP THE ACCELERATION, ONLY VERY HARD AND CONTINUED AND PANICKED BRAKING. ON THE WAY BACK, ON AN AREA OF INTERSTATE THAT WAS FREE OF VEHICLES, I WAS ABLE TO RECREATE THE ACCELERATION BY 'STOMPING" ON THE ACCELERATOR. AGAIN, IT WOULD NOT STOP ACCELERATING WHEN I TOOK MY FOOT OFF THE ACCELERATOR..AND ONLY AFTER STOMPING THE BRAKE A LOT DID IT RETURN TO REGULAR RESPONSIVENESS. I HAVE NOT "TRIED" THAT AGAIN, AND MY HUSBAND DID TRY, BUT COULD NOT DUPLICATE MY EXPERIENCE. WE CONTACTED OUR LOCAL TOYOTA DEALER (GREENTREE IN CLARKSVILLE, IN) AND THEY WERE NOT RESPONSIVE. LATER IN THE FALL, AFTER THE RECALL ABOUT FLOOR MATS, WE WERE TOLD TO TAKE THE FLOOR MAT AWAY ON DRIVERS SIDE, AND A "FIX" WOULD BE DEVELOPED. I AM NOW FEARFUL OF THE CAR. I AM REPORTING NOW BECAUSE I DO NOT BELIEVE THAT THE PRIUS PROBLEM IS A SIMPLE FLOOR MAT ISSUE (NEVER DID, BUT AM A WOMAN AND CERTAINLY NOT "KNOWLEDGEABLE" SO AS TO REFUTE TOYOTA'S ENGINEERS..). *TR

Mar 02, 2010

AT 4:45 PM ON 2/5/2009 , I DROVE MY 2007 TOYOTA PRIUS WEST ON SW ANDOVER ST. IN SEATTLE WA. I SLOWED AS I MADE A RIGHT TURN TO PARK PERPENDICULAR TO THE STREET WITH A 6 FOOT HIGH CHAIN-LINK FENCE IN FRONT OF ME ON TOP OF A RETAINING WALL. THE BOTTOM OF THE WALL IS 6 FEET BELOW STREET LEVEL ON A PAVED PARKING AREA. AS THE PRIUS APPROACHED THE FENCE, I BRAKED TO STOP, BUT THE CAR DID NOT SLOW ,SO I FLOORED THE BRAKE. THE CAR HIT A FENCE POST, PULLING IT OUT OF ITS MOUNT AND THEN THE CAR MOVED OVER THE TOP OF THE WALL PUSHING THE POLE AND FENCE OVER ITS HOOD & ROOF,. THE FRONT OF THE PRIUS DROPPED TO THE AREA BELOW THE WALL WHILE THE REAR REMAINED ON THE TOP. THE FENCE MESH STRETCHED BUT SLOWED THE PRIUS'S FORWARD MOVEMENT AND KEPT THE REAR FROM GOING OVER THE WALL.. THE DASHBOARD WAS STILL LIT AND I LOWERED THE ELECTRICAL WINDOWS AND YELLED FOR HELP. THE FIRST ARRIVAL TOLD ME TO "TURN OFF THE CAR". THIS IS SIGNIFICANT BECAUSE THE ONLY WAY HE COULD HAVE KNOWN THE CAR WAS RUNNING WAS IF HE HEARD THE SOUND OF THE PRIUS'S GASOLINE ENGINE THAT ONLY KICKS IN AT HIGHER SPEEDS. I OPENED THE DOOR AND JUMPED DOWN TO THE PAVEMENT. THE POLICE CAME AND MADE A REPORT. I DID NOT RECEIVE A CITATION. THE PRIUS WAS EXTRACTED BY A TOW COMPANY AND HAULED AWAY. FORTUNATELY I RECEIVED NO PHYSICAL INJURY. THE CHAIN LINK FENCE WAS TRULY A SAFETY NET. ON 2./12/ 2009, MY INSURANCE COMPANY , USAA, DECLARED MY PRIUS "TOTALED" AND MADE A SETTLEMENT PAYMENT. I THOUGHT PERHAPS MY BRAKES HAD FAILED. I HAD MY PRIUS RECEIVE A ROUTINE 25,000 MILE CHECK AT THE TOYOTA DEALERSHIP JUST EIGHT DAYS BEFORE THE ACCIDENT. FROM ARTICLES ON WWW.CONSUMERSAFETY.COM I LEARNED THAT SIMILAR ACCIDENTS WITH THE PRIUS HAVE HAPPENED TO OTHER PEOPLE. AFTER READING THEIR EXPERIENCES, I NOW BELIEVE THAT "UNINTENDED ACCELERATION" WAS THE MORE LIKELY CAUSE OF MY ACCIDENT. *TR

Feb 18, 2009

Crash: 1

EQUIPMENT

5 complaints

TWO INSTANCES OF RUNAWAY ACCELERATION WITHIN THE FIRST MONTH I OWNED MY 2007 PRIUS (OCTOBER - NOVEMBER 2006) POO POOED BY THE DEALER. SAID THEY KNEW NOTHING ABOUT ANY SUCH PROBLEM. GOOGLED IT AND IT WAS ALL OVER THE NET EVEN THEN. STILL BLAMING IT ON THE FLOOR MATS WHICH THEY SOLD TO ME SPECIFICALLY FOR MY CAR THAT WERE INCLUDED IN THE PURCHASE PRICE. GLAD THIS IS NOW GETTING MEDIA ATTENTION. *TR

Feb 15, 2010

MY 2007 PRIUS HAS THE EXACT BRAKE FAILURE DESCRIBED IN THE NEWS REPORTS OF THE PAST FEW DAYS. WHEN I APPROACH A STOP SIGN ON A ROUGH ROAD AND APPLY THE BRAKES, THERE ARE NO BRAKES FOR A BRIEF INTERVAL. I HAVE NOT HAD AN ACCIDENT BUT A FEW CLOSE CALLS. I THINK THE INVESTIGATION SHOULD BE EXPANDED TO ALL MODEL YEARS, NOT JUST THE 2010 PRIUS. I THOUGHT MAYBE IT WAS JUST AN ABS ISSUE BUT I HAD ANOTHER CAR WITH ABS AND NEVER HAD THIS INTERVAL OF NO BRAKES. *CN

Feb 06, 2010

MUSTY/MOLDY SMELL COMING FROM AIR CONDITIONING. *TR

Oct 08, 2007

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING LESS THAN 1 MPH, THE CD TRACK MENU WILL NOT DISPLAY, HOWEVER, THE DISC CHANGER COULD BE LOADED AND RADIO CHANNELS COULD BE ADJUSTED. THE DEALER STATED THAT THE VISIBILITY OF THE MENU WAS HIDDEN BECAUSE NHTSA STATED THAT VIEWING THE MENU WHILE DRIVING WAS A SAFETY RISK. THE CURRENT MILEAGE WAS 5,600 AND FAILURE MILEAGE WAS 12. UPDATED 10/24/07 *TR

Sep 27, 2007

COMPLAINT IS IN REGARD TO THE TOYOTA PRIUS NAVIGATIONAL SYSTEM. IT HAS A GPS SYSTEM, BUT ENTRIES ARE BLOCKED UNLESS THE CAR IS STATIONARY. I DRIVE OUR NATION'S MAJOR HIGHWAYS AND HAVE TO PULL OVER TO THE SHOULDER TO MAKE AN ENTRY (NEAREST RESTAURANT, HOTEL, TOURIST ATTRACTION, ETC.). AN OFFICER PULLED OVER AND SAID THAT MY CONSTANT PULLING OVER IS CREATING A SAFETY HAZARD. I'VE SEEN OTHER CARS PULLING OVER AND STOPPED TO TALK TO THEM AND THEY ARE ALSO TRYING TO ENTER SOMETHING IN A TOYOTA VEHICLE GPS. I AGREE THAT BLOCKING THE DRIVING FROM ENTERING INTO THE GPS IS A PRUDENT SAFETY FEATURE. BUT IN ALL THE CASES I DESCRIBED, IT WAS THE PASSENGER WHO WAS DOING THE NAVIGATION. I'VE READ ON THE INTERNET THAT A LARGE NUMBER OF PEOPLE ARE TRYING TO CUT INTO THE WIRING OF THE CAR OR CHANGE IT'S PROGRAM BY HACKING INTO THE SERVICE SCREENS. ALL OF THESE CREATE POTENTIAL SAFETY HAZARDS. TOYOTA IS THE ONLY AUTO MANUFACTURER WHO FORCES THE CUSTOMER TO HAVE A STATIONARY CAR, LEADING TO ALL THESE PROBLEMS. I SUGGEST THAT THIS SAFETY BLOCK PROVIDES A WAY FOR CUSTOMERS TO BYPASS IT TO AVOID THESE PROBLEMS I AM SEEING. THIS IS A GROWING PROBLEM AFFECTING MORE AND MORE CARS. WHEN COLLISIONS AND DEATHS OCCUR, IT WON'T BE CLEAR TO THE INVESTIGATORS WHAT CAUSED IT. IF YOU CAN PURSUE THIS AT THE WARNING STAGE, PERHAPS WE CAN AVOID DEATHS AND ACCIDENTS BEFORE THEY OCCUR. *JB

Dec 11, 2006

SEAT BELTS

4 complaints

The drivers seat belt receptacle spit out a spring and plastic part and it cannot buckle anymore.

Sep 20, 2024

DRIVER SEAT BELT CATCH NON FUNCTION, WILL NOT LOCK WHEN BELT CONNECTOR SLIPPED INTO LOCKING DEVICE. PURCHASED CAR USED HENCE UNSURE WHEN MALFUNCTION BEGAN.

Apr 05, 2018

SEATBELT TENSIONER RETRACTS SLOWLY ON DRIVER AND PASSENGER SIDE OF MY 07 PRIUS. CALLED TOYOTA 1-800 NUMBER, THE GIRL TOLD ME TO TAKE IT TO THE DEALER AND GET A PRICE AND THEN CALL THEM. SHE SAID IT WAS A SAFETY RELATED ISSUE. INTERESTING BECAUSE EVERY OTHER TIME I HAVE CALLED ON A TOYOTA SEATBELT OF THE SAME ISSUE THEY NEVER SAY IT SAFETY RELATED WHEN I KNOW WHAT IS. I HAVE NOT HAD IT FIXED IT IS TOO MUCH WORK RIGHT NOW TO GET THEM A PRICE ON SOMETHING THEY MIGHT DO. WHY HAVEN'T TOYOTA SEATBELTS BEEN RECALLEDOVER THERE OBVIOUS TENSIONER ISSUES. I HAVE EIGHT TOYOTA IS BETWEEN 00 AND 07 BETWEEN MY GIRLFRIEND MY PARENTS AND I AND THEY ALL HAVE THE SAME RETRACTOR ISSUES

Nov 10, 2016

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE THE CONTACT'S WIFE WAS DRIVING 20 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK HER FRONT PASSENGER SIDE DOOR. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT'S WIFE, AND SHE STRUCK THE STEERING WHEEL. SHE SUSTAINED INJURIES TO HER NECK, BACK, AND SHOULDER. THE MANUFACTURER CONCLUDED THAT THE SEAT BELT WAS WORKING PROPERLY. THE SAN DIEGO POLICE DEPARTMENT FILED REPORT NUMBER 804127. THE CURRENT AND FAILURE MILEAGES WERE 10,000. UPDATED 12/17/08.*JB

Jun 27, 2008

Crash: 1

Injuries: 1

SUSPENSION

4 complaints

DRIVER REAR COIL SPRING BROKE. ONE END OF IT SEEMS TO HAVE A CHUNK BROKEN OFF. I HAVE THE COIL SPRING. I HAD THE DEALER REPLACE THE SPRING SO I DO HAVE REPAIR INVOICE. I NOTICED THE CAR SITTING LOW ON DRIVER'S REAR CORNER WHILE SITTING IN MY GARAGE. I HAVE AN IDENTICAL MODEL, A 2009 PRIUS, SITTING NEXT TO THIS AFFECTED CAR, (A 2007 PRIUS). THE GARAGE FLOOR IS A FLAT CONCRETE SLAB.

Feb 09, 2021

HIT A BUMP IN THE ROAD AND LEAF SPRINGS BROKE ON REAR OF CAR. CAR BECAME SEVERELY SLANTED TO ONE SIDE. *TR

Oct 02, 2014

DRIVING AT 65 MPH IN HEAVY EVENING TRAFFIC THE RIGHT REAR STRUT FAILED WHEN THE RETAINER NUT AND SPACER CAME OFF AND THE STRUT/SHOCK ABSORBER CAME OFF THE MOUNT. I LOST CONTROL OF THE PRIUS BUT MANAGED TO PULL OFF TO THE HIGHWAY SHOULDER WITHOUT A CRASH. *TR

Oct 18, 2012

MY 2007 TOYOTA PRIUS HAS THE SAME PROBLEM THE 2010 HAS. WHEN I GO OVER BUMPS THE CAR LOSES TRACTION ON THE ROAD EVEN WHEN THE ROAD IS DRY. IT IS VERY SCARY. *TR

Jan 09, 2010

STRUCTURE,SERVICE BRAKES

4 complaints

FIRST ISSUE IS WITH THE REAR LATCH BEING USELESS SOMETIMES DEPENDING ON THE WEATHER AS THE MOLDING IS ALL MELTED AND ACCESS TO THE TRUNK BEING IMPOSSIBLE. SECOND AND MOST IMPORTANT I'VE NOTICED THE BRAKING ON THIS CAR IS VERY VERY SUSPECT. PURCHASED THIS VEHICLE AROUND 6 MONTHS AGO FROM WESTBURY TOYOTA AND I'VE LEARNED I NEED TO APPLY MY BRAKES AT LEAST A GOOD 50 TO 100 FEET BEFORE THE VEHICLE IN FRONT OF ME. COUPLE MONTHS AGO THE CAR IN FRONT OF ME BRAKED SO SUDDEN THAT I ALSO HIT MY BRAKES, THE ABS SIGN FLASHED AS IF IT "WAS" WORKING BUT THE CAR JUST KEPT GOING, I ENDED UP PRESSING THE BRAKE ALL THE WAY TO THE FLOOR AND STILL NO RESULT. IF I HADN'T KEPT MY DISTANCE I WOULD'VE DEFINITELY ENDED UP IN THAT CARS TRUNK. I CAN SAY FROM ALL MY EXPERIENCE AS A DRIVER AND ALL THE CARS I'VE OWNED THIS CAR HAS THE WORST BRAKING SYSTEM IN THE HISTORY OF MOTOR VEHICLES. FEELS LIKE BRAKING A 747 PLANE. EXTREMELY DANGEROUS BRAKING

Apr 14, 2019

THE RUBBER COVER OVER THE REAR HATCH LATCH GOT SOFT AND WOULD STICK ONTO MY HANDS. I HAD TO PAY TO HAVE IT REPLACED. ALSO MY BREAKS GRAB ESPECIALLY WHEN THE WEATHER IS DAMP.

Nov 11, 2015

BRAKE SYSTEM: ABS WARNING MALFUNCTION LIGHT WILL ILLUMINATE WHEN BRAKE IS TAPPED, BUT THERE IS NO MALFUNCTION OR ISSUE. HAVE TO TURN OFF VEHICLE TO RESET IT. HANDLE ON REAR DOOR/HATCHBACK DOOR: HANDLE MELTED INTO A BLACK GOOEY MESS, HATCHBACK COULD NOT BE OPENED. WENT TO DEALERSHIP, THEY WOULD NOT FIX WITHOUT CHARGING ME EVEN THOUGH THEY ADMITTED IT WAS A KNOWN ISSUE WITH THE VEHICLES. THE FIRST QUOTE WE GOT WAS ALMOST $300 TO FIX, WAITED A COUPLE OF MONTHS, DEALER FINALLY DROPPED TO $138 TO FIX IT. THIS IS OBVIOUSLY A KNOWN DEFECTIVE ISSUE--NO ONE SHOULD BE CHARGED ANYTHING. IT IS A SAFETY ISSUE AS THE DOOR CANNOT BE OPENED IN AN EMERGENCY. WHY TOYOTA WILL NOT FIX THIS WITHOUT CAUSING THEIR CUSTOMER'S POTENTIAL DANGER/HARM SPEAKS VOLUMES TO THEM NOT CARING ABOUT THE CUSTOMER. DASHBOARD WARPING: DASHBOARD ON DRIVER SIDE BUCKLES UP WHERE IT MEETS THE EDGE OF THE WINDSHIELD, WAS TOLD IT WAS IN ISSUE WITH THE MATERIAL THAT THE DASHBOARD WAS MADE FROM. VERY POOR QUALITY TO HAVE THIS HAPPEN. *JB

Sep 04, 2013

I WAS DRIVING IN HEAVY TRAFFIC ABOUT 20 OR 25 MPH THE CARS IN FRONT OF ME STOPPED, WHEN I APPLIED THE BRAKE NOTHING HAPPENED, MY CAR CRASHED INTO THE REAR OF THE CAR IN FRONT OF ME. THE TIME WAS ABOUT 2:30PM JULY 10/2012 THE CAR HAD JUST BEEN SERVICED BY A TOYOTA DEALER ON JUNE 28TH/2012 FOR THE 30,000 MILE CHECK UP. WE LIVE IN WEST LOS ANGELES. *TR

Jul 13, 2012

Crash: 1

ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

WHILE TRAVELING 65 MPH ON FREEWAY WARNING LIGHT COMES ON AND TELLS YOU TO PARK THE VEHICLE, ETC. PROBLEM IS THAT WHEN YOU STOP EXITING THE FREEWAY THE CAR SHUTS DOWN AS SOON AS YOU COME TO A STOP AND LEAVES YOU STRANDED IN THE LANE. THE TRANSMISSION HAS AN AUTOMATIC LOCKING SYSTEM AND YOU CAN'T ROLL IT OUT OF THE LANE WHICH LEAVES YOU VULNERABLE TO BEING HIT. THIS HAS HAPPENED 4 TIMES SINCE I HAVE OWNED THIS CAR. VERY TROUBLING. I HAVE TAKEN IT IN 3 TIMES TO DEALER AND THEY HAVE NO CLUE. DANGEROUS!

Aug 20, 2015

TRACTION CONTROL ON THE TOYOTA PRIUS DOES NOT WORK PROPERLY. WHEN TRACTION IS LOST ON A WHEEL, INSTEAD OF TRANSFERRING POWER TO THE OTHER WHEEL, THE TRACTION CONTROL SYSTEM COMPLETELY DISABLES POWER TO BOTH WHEELS FOR APPROXIMATELY 1/2 SECOND. THIS IS DANGEROUS IF YOU ARE TRYING TO MERGE INTO TRAFFIC AT AN INTERSECTION AND THE ROAD SURFACE IS ANYTHING OTHER THAN DRY ASPHALT OR CONCRETE. FYI -TIRE CONDITION IS NOT A VARIABLE AS THE VEHICLE CONTAINS 4 WINTER TIRES WITH LESS THAN 200 MILES OF USE. THE TIRES ARE INFLATED PER THE RECOMMENDATIONS ON THE DOOR PLACARD. *TR

Dec 14, 2009

I HAVE A TOYOTA PRIUS 2007 THAT HAS TRAC ( TRACTION CONTROL) . IT HAS CAUSED ME TO SLIDE OFF THE ROAD AND LOSE CONTROL ON ANY SLICK SURFACE. I HAVE A PATIENT WHO JUST TOTALED HER PRIUS ON AN ICY ROAD AND SHE HAD BEEN HAVING THE SAME PROBLEMS WITH LOSS OF TRACTION DUE TO TRAC. *TR

Mar 10, 2009

I WAS ALMOST SMASHED BY A SNOWPLOW TODAY BECAUSE MY 2007 TOYOTA PRIUS' TRAC TRACTION CONTROL REMOVED ALL POWER FROM THE FRONT WHEELS THUS BRINGING ME TO A DEAD STOP IN A BUSY INTERSECTION. THIS OCCURRED ON SNOW/ICE. THERE IS NO EXCUSE FOR LOSING POWER TO THE WHEELS EVEN IF THEY ARE SPINNING. THE VEHICLE "SENSED" THAT ONE WHEEL HAD SPUN AND PROCEEDED TO PROGRESSIVELY SHUT DOWN POWER TO THE FRONT WHEELS. I NEARLY WET MY PANTS WHEN THIS HAPPENED IN FRONT OF AN ON-COMING VDOT SNOWPLOW. THIS WAS A NEAR CRASH/DEATH/INJURY INCIDENT. IT HAPPENED OVER AND OVER AGAIN ALL DAY. I SEARCH THE INTERNET LATER ABOUT IT AND FOUND THIS: HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2008/01/PRIUS_WINTER.HTML TOYOTA'S RESPONSE IS AT THE BOTTOM OF THE ARTICLE. I THINK THEY ARE DOWNPLAYING A BIGGER ISSUE. A SIMPLE SEARCH ON THE INTERNET AND YOU CAN FIND STORY AFTER STORY JUST LIKE MINE. TOYOTA NEEDS TO FIX THIS.*TR

Mar 03, 2009

VEHICLE SPEED CONTROL,ENGINE

4 complaints

ON MAY 16, 2015, WHILE DRIVING MY SECOND-GENERATION 2007 TOYOTA PRIUS ON THE FREEWAY, I EXPERIENCED A SUDDEN LOSS OF POWER, ALONG WITH THE ILLUMINATION ON THE INSTRUMENT PANEL OF THE MALFUNCTION INDICATOR LIGHT, MASTER WARNING LIGHT AND HYBRID WARNING LIGHT. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND SUMMON EMERGENCY HELP. A NEARBY TOYOTA DEALERSHIP REPLACED THE HYBRID INVERTER WATER PUMP, WHICH FIXED THE PROBLEM. HOWEVER, THE DEALERSHIP DID NOT ADVISE ME OF A SAFETY RECALL. TOYOTA CUSTOMER EXPERIENCE CENTER TODAY STATED THAT THE ORIGINAL HYBRID INVERTER WATER PUMP WAS REPLACED ON APRIL 7, 2011, UNDER TOYOTA LIMITED SERVICE NOTICE A0N; HENCE, TOYOTA REFUSED MY PHONE REQUEST FOR REIMBURSEMENT OF MY MAY, 2015, REPAIR EXPENSE. THE 2011 "A0N" REPLACEMENT PUMP APPEARS TO HAVE FAILED BY THE SAME FAILURE MECHANISM LEADING TO RECALL CAMPAIGN "C0U", WHICH IS DIFFERENT FROM THE A0N FAILURE MECHANISM.

Jul 14, 2015

WHILE DRIVING ON THE FREEWAY, SUDDENLY NOTICED SLIGHT JOLT AND ILLUMINATION OF VARIOUS WARNING LIGHTS IN THE INSTRUMENT PANEL (CHECK ENGINE, LARGE WARNING SIGN, EMERGENCY CAR DANGER SIGN, VSC SIGN). HYBRID SYSTEM CEASED FUNCTIONING, LEADING THE CAR TO DRIVE USING GASOLINE ENGINE ONLY. DEALERSHIP DETERMINED HYBRID ELECTRIC WATER PUMP WAS NO LONGER FUNCTIONING, NEEDED REPLACEMENT AT COST OF $570. *TR

Jun 17, 2014

FOR A LONG TIME MY PRIUS HAS HAD PAUSES IN ACCELERATION OCCASIONALLY WHEN LEAVING A STOPPED POSITION. YOU PRESS ON THE GAS AND THERE IS A COUPLE OF SECOND PAUSE BEFORE IT ACCELERATES. YOU HAVE TO BE CAREFUL WHEN PULLING OUT INTO TRAFFIC BECAUSE WHEN IT LOOKS LIKE YOU HAVE TIME TO GO, WITH THE PAUSE IT IS NO LONGER SAFE TO PULL OUT. I CALL IT STALLING OUT. THERE IS A RECALL FOR PRIUS THAT BEGAN ON JANUARY 17,2013. IT STATES: THE CORRODED WIRE MAY BREAK AND THE WATER PUMP COULD STOP. IT COULD CAUSE A SHORT CIRCUIT BETWEEN COIL WIRES AND A POSSIBLE OPEN FUSE, CREATING A STALL LIKE CONDITION. THE REMEDY IS THAT TOYOTA WILL REPLACE THE ELECTRIC WATER PUMP AT NO CHARGE. I HAVE THE STALL LIKE CONDITION AND DURING MY LAST SERVICE AT A TOYOTA DEALERSHIP HE TOLD ME I NEEDED A NEW WATER PUMP. I CONTACTED TOYOTA ABOUT MY PROBLEM AND THE RECALL. THEY RESPONDED THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL AND THEY WOULD OFFER ME NO ASSISTANCE IN THE $500 PAYMENT FOR THE WATER PUMP. I BELIEVE MY VEHICLE HAS THE PROBLEMS LISTED IN THE RECALL AND SHOULD BE INCLUDED. *TR

Feb 13, 2014

WHILE TRAVELING ON THE HIGHWAY AT 55 MPH, THE POWER WAS LOST AND THE ACCELERATOR DID NOT RESPOND TO BEING DEPRESSED. THE CAR WAS STEERED FROM THE MIDDLE LANE ON A THREE LANE HIGHWAY TO GRADUALLY COAST INTO THE SAFETY LANE OFF THE HIGHWAY WHERE THE BRAKE WAS USED TO STOP THE VEHICLE. THE POWER BUTTON WAS THEN DEPRESSED AND THE ENGINE RESTARTED AND WE REENTERED THE HIGHWAY. THIS WAS THE ONLY SUCH INCIDENT IN SEVEN YEARS OF OWNERSHIP OF THIS VEHICLE. THIS INCIDENT HAS NOT RECURRED. *TR

Jul 11, 2013

EXTERIOR LIGHTING,VISIBILITY

4 complaints

HEADLIGHTS GO OFF FOR NO REASON WHILE DRIVING. THIS HAPPENS SEVERAL TIMES A WEEK. *TR

Sep 08, 2011

BOTH HID HEADLIGHTS FAILED ON A WINDING COUNTRY ROAD. I QUICKLY TURNED THE HEADLIGHTS OFF, THEN ON THEN WAS ABLE TO SWERVE THE CAR TO PREVENT GOING OFF THE ROAD. I HAD INTERMITTENT PROBLEMS WITH ONE LIGHT FAILING. THIS WAS THE FIRST TIME BOTH LIGHTS FAILED AT THE SAME TIME. I SPENT OVER $400 TO REPLACE THE LIGHTS. THERE IS A CLASS ACTION CASE AGAINST TOYOTA THAT COVERS PRIUS WITH UNDER 50K MILES. SINCE I HAD OVER 70K MILES ON MY PRIUS, I WAS HESITANT TO MAKE THE REPAIR, BECAUSE OF THE COST UNTIL BOTH LIGHTS FAILED. THIS IS AN INTERMITTENT PROBLEM THAT GETS WORSE AS TIME GOES BY AND SHOULD BE RECALLED BEFORE SOMEONE IS KILLED. *TR

Sep 07, 2011

CONDENSATION IN 2007 PRIUS HEADLAMP FOR 6 MONTHS. I HAVE A PLATINUM EXTENDED WARRANTY IN EFFECT. TOYOTA WILL NOT REPAIR OR REPLACE THE DEFECTIVE HEADLAMP UNDER THE WARRANTY & WILL NOT ACKNOWLEDGE RESPONSIBILITY FOR AN OBVIOUS MANUFACTURER DEFECT THAT ACCORDING TO INTERNET RESEARCH IS A VERY COMMON PROBLEM IN TOYOTA VEHICLES. *TR

May 31, 2010

THE HID, HIGH INTENSITY DISCHARGE HEADLIGHTS GO OFF INTERMITTENTLY WITHOUT NOTICE, USUALLY RIGHT HEADLIGHT, SOMETIMES LEFT, SOMETIMES BOTH. STARTED WITH RIGHT HEADLIGHT AT APPROX 18 MONTHS AFTER PURCHASE OF NEW VEHICLE AT APPROX 45000 MILES. THIS WEEK BOTH HEADLIGHTS HAVE GONE OFF WHILE DRIVING AT NIGHT WITHOUT NOTICE. EXTREMELY DANGEROUS. LAST MONTH THE LOCAL TOYOTA DEALER, WHO KNOWS OF THIS ISSUE, WANTED $800 TO REPAIR/REPLACE RIGHT HEADLIGHT. NOW THAT BOTH ARE BAD, MUCH MORE MONEY TO REPAIR. THIS IS UNACCEPTABLE, CONSIDERING THE PREMIUM COST OF THIS OPTIONAL ITEM, THE SHORT LIFE SPAN, AND ESPECIALLY THE EXTREME DANGER OF A POSSIBLE FATAL ACCIDENT. IF THIS WERE BRAKES, FIRE, OR SEATBELTS, THERE WOULD HAVE ALREADY BEEN A RECALL UNDER WARRANTY. THERE ARE HUNDREDS OF DOCUMENTED COMPLAINTS AND TOYOTA AND THE NHTSA HAVE NOT YET ACTED! ARE WE WAITING TO START COUNTED ACCIDENTS OR FATALITIES? PLEASE GET TOYOTA CORP. TO ISSUE RECALL UNDER WARRANTY. *TR

Aug 19, 2009

SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM

4 complaints

WHENEVER I BRAKE WHEN GOING OVER A BUMP, SUCH AS A MANHOLE COVER, POTHOLE, OR COBBLESTONE ROAD, THE ABS SYSTEM ENGAGES AND FOR A MOMENT THE BRAKE DOES NOT SEEM TO BE WORKING, THE CAR IS NOT SLOWING. I AM WORRIED IT COULD LEAD TO AN ACCIDENT IF ANOTHER CAR WERE CLOSE IN FRONT OF ME. WHEN MY HUSBAND MENTIONED THE PROBLEM TO THE TOYOTA DEALER, THE BRAKES WERE CHECKED AND WE WERE TOLD THERE WAS NOTHING WRONG. HOWEVER, THIS CONTINUES TO HAPPEN AND THE MOMENT WITHOUT BRAKING IS TOO LONG FOR COMFORT. *TR

May 26, 2010

WHEN BRAKING WHILE DRIVING OVER POTHOLES, SPEED BUMPS, MANHOLE COVERS, OR ANY KIND OF BUMP IN THE ROAD, CAR LURCHES FORWARD, AND BRAKES DO NOT WORK AT THAT MOMENT, IN ADDITION, THE TRACTION WARNING LIGHT FLASHES TELLING DRIVER CAR HAS LOST TRACTION WITH ROAD. IT OCCURS EVERY SINGLE TIME THE BRAKES ARE DEPRESSED WHILE DRIVING OVER A BUMP, POTHOLE, MANHOLE COVER, OR ANY KIND OF BUMP IN THE ROAD. HAVE COME EXTREMELY CLOSE TO REAR-ENDING AN INDIVIDUAL IN FRONT OF ME AT AN INTERSECTION BECAUSE THERE WAS A BUMP AS I APPROACHED THE INTERSECTION, AND WAS BRAKING TO SLOW DOWN. HAVE TAKEN TO DEALER ONCE AND TOLD BRAKES ARE FINE, UNABLE TO DUPLICATE PROBLEM. TAKING BACK AGAIN TO HAVE SERVICE TECHNICIAN RIDE WITH US SO WE CAN DEMONSTRATE PROBLEM. *TR

Feb 16, 2010

I HAVE AN ONGOING PROBLEM WITH MY 2007 PRIUS WITH BRAKING AND TRACTION CONTROL IN SLIPPERY CONDITIONS (RAIN, SNOW, ICE), AND ON SLIPPERY OR UNEVEN SURFACES (RAILROAD/TROLLEY TRACKS, MANHOLE COVERS, ETC.). I HAVE REPORTED IT TO THE TOYOTA DEALER SEVERAL TIMES STARTING IN THE SUMMER OF 2007 AND HAVE BEEN TOLD THERE IS NO PROBLEM. THE CAR SEEMS TO LURCH OR SLIDE UNDER THESE CONDITIONS WHICH IS ALARMING EVEN AT VERY LOW SPEEDS. THE TRACTION CONTROL LIGHT FLASHES, AND THERE IS A MOMENTARY INABILITY TO BRAKE OR STOP THE CAR. *TR

Feb 10, 2010

WHEN BRAKING, IF THE CAR HITS ANY KIND OF POTHOLE, SPEED BUMP, OR IMPERFECTION IN THE ROAD THAT CAUSES THE TRACTION CONTROL LIGHT TO ILLUMINATE, ALL BRAKING POWER IS LOST AND THE CAR GLIDES (AS IF NEITHER THE BRAKE OR GAS PEDAL ARE DEPRESSED) UNTIL THE TRACTION CONTROL LIGHT GOES OFF, AT WHICH POINT BRAKING POWER IS RETURNED. THE TRACTION CONTROL IS VERY SENSITIVE AND MANY SMALL BUMPS OR IMPERFECTIONS CAN SET IT OFF, AND THE LACK OF BRAKING POWER HAS CAUSED ME SOME CLOSE CALLS IN THE PAST. *TR

Feb 03, 2010

POWER TRAIN,ENGINE

3 complaints

I keep replacing P1116 and it keeps coming back also I was driving up a hill when I lost power and the car wouldn't accelerate. It would turn on and go into gear but not go anywhere. I know it says my vin doesn't have recalls but why am I experiencing them

Jan 17, 2024

WIFE BACKED VEHICLE UP THEN SHIFTED TO DRIVE .MULTIPAL DASH WARNING LIGHTS CAME ON. VEHICLE WAS STOPPED AND SHUT OFF. AN ATTEMPT WAS MADE TO RESTART THE VEHICLE TO MOVE IT BACK TO A PARKED POSITION. THE VEHICLE COULD NOT BE PUT BACK INTO DRIVE OR REVERSE. HAD TO MANUALLY PUSH THE VEHICLE TO A PARKED POSITION. IT WAS LUCKY THAT THIS TOOK PLACE ON OUR PROPERTY IN FRONT OF OUR RESIDENCE AND NOT A BUSY PUBLIC ROADWAY. HAD THE VEHICLE TOWED ON A FLATBED TO A TOYOTA DEALER APPROX. 50 MILES AWAY. TOYOTA DEALER ADVISED LATER THE TRANSAXLE/TRANSMISSION FAILED. FOUND A TOYOTA "TECHNICAL SERVICE BULLETIN" DATED JULY 7,2006 SPECIFICALLY DEALING WITH THIS ISSUE IN THE 2004 TO 2007 PRIUS. DOCUMENT TITLE: M.I.L. "ON" DTC P0AA6 OR P3009, INFORMATION CODES 526 & 613 MODELS '04- PRIUS. IN THE DOCUMENT IT STATES "THE TRANSAXEL ASSEMBLY HAS BEEN IMPROVED TO PREVENT THIS CONDITION." BOTTOM LINE IS TOYOTA IS AWARE OF THE FAULTY EQUIPMENT MENTIONED ABOVE AND HAS NOT ADDRESSED THE PROBLEM PROPERLY TO RECALL THE VEHICLES WITH THIS ISSUE EVEN THOUGH THIS IS AN OBVIOUS SAFETY ISSUE.

Dec 09, 2015

MASTER WARNING LIGHT CAME ON ALONG WITH VEHICLE STABILITY CONTROL, BRAKE & CHECK ENGINE LIGHTS. TOOK IT TO MY TOYOTA DEALER (RICE TOYOTA, GREENSBORO, NC). I WORK 79 MILES FROM HOME. I CALLED MY TOYOTA DEALER, A SERVICE REP SAID IT WAS OK TO DRIVE AS LONG AS THE WARNING LIGHTS WEREN'T FLASHING.DIAGNOSTIC CODES INDICATED THE HYBRID CONVERTER/INVERTER WAS BAD, THEY CLEARED WARNING LIGHTS, WHICH STAYED OFF. THEY SAID IT MAY HAVE BEEN A "GLITCH", IF WARNING LIGHTS RETURNED, BRING IT BACK. THEY RETURNED ON 3/1/13 WHILE DRIVING TO WORK. I LOST POWER WHILE ON I-540, PULLED OVER ONTO SHOULDER, TURNED OFF ENGINE, RESTARTED IT, GOT BACK ONTO I-540 & EXITED AT NEAREST EXIT. LOST POWER AGAIN. PULLED OVER, WENT THRU STOP/START PROCESS, DROVE 3 MILES TO WORK. DROVE HOME WITH WARNING LIGHTS BUT NO POWER LOSSES. TOOK IT TO RICE TOYOTA NEXT MORNING. THIS OCCURRED BARELY 2 WEEKS AFTER THE 100,000 MILE POWERTRAIN WARRANTY EXPIRED, GALLING TO SAY THE LEAST, AS THIS PART "IS" THE HYBRID SYSTEM PER THE SERVICE REP. HAVE YOU RECEIVED OTHER COMPLAINTS ABOUT THIS COMPONENT? *TR

Mar 05, 2013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

3 complaints

I was driving and all of my dashboard lights disappeared, I couldn't see anything. I was suddenly driving blind. I pulled over but the car would not turn off. I tried again and again, but it would just not turn off. I called Toyota corporate they asked how far I was to a Toyota dealer and told me to take it there immediately. They gave me a case number 220322000191. When I got to the dealer, they said I would have to pay $150 for a diagnosis. I left it there and am now reporting this. There should be a recall on these vehicles, this is extremely dangerous.

Mar 22, 2022

2007 PRIUS 144K MILES WHEN PROBLEM 1ST OCCURRED. CAR SERVICED REGULARLY - OIL CHANGED EVERY 3500 MILES. MASTER WARNING LIGHT WOULD COME ON RANDOMLY WHEN TURNING OR GOING UP/DOWN HILL AT HIGHWAY SPEEDS. COMPUTER DIAGNOSTICS RUN REPEATEDLY (AT TOYOTA AND AT LOCAL MECHANIC) NOTHING EVER FOUND. 12/2016 BROUGHT CAR TO TOYOTA SERVICE COULDN'T FIND ANYTHING INITIALLY. 2+ HOURS LATER TOLD OIL IS VERY LOW WHICH MADE NO SENSE; NO OIL SPOT IN GARAGE, CAR PASSED INSPECTION AND WASN'T DUE FOR AN OIL CHANGE . WAS TOLD THE 'OIL WARNING INDICATOR' WAS LIT DESPITE THE FACT THAT THE OIL WARNING LIGHT NEVER CAME ON. EVER. (OIL INDICATOR SHOULD COME ON WHEN CAR IS STARTED AND REMAIN ON -BRIEFLY IF THE OIL IS LOW. IT DOES NOT.) TOLD TECH THAT ONLY THE MASTER LIGHT COMES ON AND THE CIRCUMSTANCES. NEVER GIVEN AN EXPLANATION. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE. MASTER INDICATOR ONLY COMES ON WHEN THERE IS ALMOST NO OIL. LAST TIME THIS HAPPENED I ADDED 4 QTS. OF OIL, DROVE 687 MILES AND HAD TO ADD ANOTHER 4 QTS. AT THIS POINT I HAVE TO CHECK THE OIL EVERY TIME I GET INTO THE CAR.

Oct 10, 2020

THE FOLLOWING DESCRIBED INCIDENTS HAVE TAKEN PLACE AT LEAST THREE TIMES WITH NO WARNING. UPON STARTING THE VEHICLE THERE IS NO INSTRUMENT PANEL DISPLAY WHICH IS DIGITAL. THE VEHICLE COULD STILL BE DRIVEN. THE VEHICLE'S ENGINE WOULD NOT TURN OFF WITHOUT MAKING NUMEROUS ATTEMPTS.THIS HAS SOMETIMES TAKEN UP TO 10 MIN.. THEN FOR WHATEVER REASONS AFTER SEVERAL HOURS THE MENTIONED MALFUNCTIONS STOP AND EVERYTHING WORKS CORRECTLY.I AM VERY CONCERNED THE DASH DISPLAY SHOWING SPEED AND OTHER NECESSARY INFORMATION WILL MALFUNCTION WHILE THE VEHICLE IS BEING DRIVEN.ESPECIALLY AT NIGHT.BEING ABLE TO TURN THE VEHICLE OFF IMMEDIATELY IS ALSO IMPORTANT.THIS VEHICLE IS REGULARLY SERVICED BY TOYOTA WHO HAVE BEEN UNABLE TO LOCATE OR CORRECT THE PROBLEM. I HAVE RESEARCHED THIS ISSUE ONLINE AND HAVE FOUND THAT THERE IS A LARGE NUMBER OF TOYOTA PRIUS OWNERS HAVING THE SAME TYPE OF SAFETY ISSUES WITH THEIR VEHICLES. I HAVE READ BUT NOT CONFIRMED THAT TOYOTA IS AWARE OF THE MENTIONED PROBLEMS WITH THE PRIUS. THERE ARE SOME SERIOUS SAFETY ISSUES WITH THIS MAKE AND MODEL OF VEHICLE THAT NEED TO BE ADDRESSED AS SOON AS POSSIBLE. I HOPE NHTSA WILL BE ABLE TO ASSIST IN THIS MATTER. THANK YOU. *TR

Feb 12, 2013

ELECTRICAL SYSTEM,SERVICE BRAKES

3 complaints

DASH WENT OUT NO VISUAL, TWICE, 1ST TIME I UNHOOKED FRONT CABLE TO BATTERY, IT COME BACK ON, 2ND TIME, I STARTED CAR, CONSOL WENT OUT AGAIN, HAD TO TAKE IT TO TOYOTA PLACE, TO ORDER NEW CONSOL, BRAKE LIGHT ON, ASB LIGHT ON, AFTER REPLACING BOTH FRONT & BACK BRAKE SHOES, ENJECTOR PUMP WENT OUT

Dec 06, 2020

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE CLUSTER PANEL WENT OUT WHILE DRIVING AT ANY SPEED. ALSO, THE ABS AND CHECK ENGINE INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AUTONATION TOYOTA PINELLAS PARK (727-231-1423, LOCATED AT 8501 US HIGHWAY 19 NORTH, PINELLAS PARK, FL 33781) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS AN UNKNOWN RECALL IN 2017. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.

Oct 01, 2019

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE BRAKE PEDAL DEPRESSED ON ITS OWN AND THE VEHICLE FAILED TO ACCELERATE. THE BRAKE HAZARD WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,800.

Nov 30, 2015

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

3 complaints

SOMETIMES THE DASH WON'T LIGHT UP OTHER TIMES THE CAR WON'T SHUT OFF PLUS ON THE TAILGATE THE LITTLE ELECTRICAL PIECE FELL OFF WHERE YOU OPEN THE TRUNK

Dec 02, 2019

THE TRUNK OPENER SWITCH ON MY 2007 PRIUS NO LONGER WORKS RELIABLY BECAUSE IT IS MADE OF A DEFECTIVE RUBBER WHICH HAS AT THIS POINT MELTED INTO A GOOPY MESS. THIS MEANS THAT THE OPENER SWITCH CAN BECOME STUCK IN THE CLOSED POSITION, RENDERING IT IMPOSSIBLE TO OPEN THE TRUNK UNTIL THE RELEASE MECHANISM OF THE SWITCH OVERCOMES THE TENSILE STRENGTH OF THE GOOP. AS A CURSORY GOOGLE SEARCH SHOWS, THIS IS A COMMON PROBLEM WHICH TOYOTA ROUTINELY REFUSES TO REPAIR. IT IS A POTENTIAL SAFETY ISSUE BECAUSE A PET OR CHILD COULD BE DIFFICULT TO RETRIEVE FROM THE TRUNK AREA IF THE TRUNK CANNOT BE OPENED. AN UNEXPECTED HAZARD SUCH AS A LEAKING PROPANE TANK OR A BATTERY FIRE IN THE TRUNK AREA COULD SIMILARLY BE DIFFICULT TO MITIGATE.

Oct 22, 2016

THE REAR HATCH RELEASE ON MY 2007 TOYOTA PRIUS HAS BEGUN TO DETERIORATE AND TURN INTO A RUBBERY AND STICKY BLACK MESS. THIS ISSUE INTERFERES WITH THE USE OF THE HATCH AS THE RUBBER NOT ONLY GETS ON YOUR FINGERS BUT APPEARS TO BE BLOCKING THE RELEASE MECHANISM. THE DETERIORATION STARTED DURING THE SUMMER.. THE ISSUE HAS WORSENED AND TODAY I WAS UNABLE TO OPEN THE REAR HATCH WHATSOEVER.

Sep 03, 2015

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

3 complaints

IF I DRIVE ON THE EXPRESSWAY OR AROUND TOWN AND I'M DRIVING A HALF HOUR SOMETIMES LESS MY CAR MAKES A LOUD BUZZING NOISE AND MY INSTRUMENT PANEL THE HAZARD LIGHTS GO ON AND I LOSE MY BRAKES. THIS WAS VERY SCARY. THANK GOODNESS I WASN'T GOING TO FAST TOWARD THE LIGHT AND DIDN'T HIT ANYONE. I'M SCARED TO DRIVE THE CAR BECAUSE IT DOES THIS ALL THE TIME IF I'M DRIVING FOR A PERIOD OF TIME 1/2 HOUR OR MORE. MY VEHICLE WAS ON CITY STREET AND ON HIGHWAY. I WAS IN MOTION. ON THE HIGHWAY 70MPH AND ON CITY STREETS 35/40 MPH.

Sep 05, 2019

AS I WAS COMING BACK FROM LIVERMORE TO SAN JOSE DOWN THE SUNOL GRANDE LAST WEEKEND, MY DASH LIGHTS SUDDENLY WENT OUT MEANING I HAD NO SPEEDOMETER OR WAIT TO TELL HOW MUCH GAS I HAD AND THE ABS AND STABILITY CONTROL WENT OUT WHILE GOING 65 MILES AN HOUR DOWN A STEEP HILL.LUCKILY I WAS ABLE TO GET HOME AND DON'T ASK ME HOW I FIGURED OUT TO GET THE CAR TO TURN OFF. I CALLED THE ONE 800 TOYOTA NUMBER AND IT TURNS OUT THERE WAS A PROBLEM WITH SOMETHING CALLED THE COMBO METER ON THESE CARS AND IT HAD AN EXTENDED WARRANTY FOR A TOTAL OF NINE YEARS. MY WARRANTY EXPIRED THEY SAID APRIL 2016. THIS SEEMS LIKE A SERIOUS SAFETY ISSUE THAT TOYOTA SHOULD COVER IF THEY ARE CONCERNED ABOUT THEIR CUSTOMERS SAFETY.

Nov 10, 2016

BRAKE (RED COLOR) WARNING LIGHTS APPEAR WHILE DRIVING AT 55 MPH; YELLOW COLOR INDICATOR ON ABS, VSC. ONCE THESE WARNING LIGHTS APPEAR, I SOMEHOW LOSE 25-50% OF MY BRAKING POWER. NOT SURE WHAT IS WRONG DESPITE GETTING BRAND NEW WHEELS, REPLACED ALL-NEW ROTORS, BRAKE PADS, OIL AND FILTER CHANGE. THIS IS THE 5TH TIME IT HAS HAPPENED IN THE LAST FEW WEEKS. TOYOTA SHOULD BE HELD LIABLE AND TO REPLACE THE FULL COST OF ANY NECESSARY FIXES TO THE HYDRAULIC BRAKES OR RUN A DIAGNOSTIC OF THE ENTIRE VEHICLE'S ELECTRICAL OR BRAKES SYSTEM OR ANYTHING THAT LEADS TO THE DASHBOARD WARNING LIGHTS AT 100%. THIS WILL BE A SERIOUS ISSUE BECAUSE IT CAN LEAD TO SERIOUS ACCIDENTS IF OWNERS OF THIS VEHICLE EXPERIENCE THE SAME ISSUES. *TR

Mar 18, 2014

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

3 complaints

ONE HEADLIGHT ON MY CAR KEEPS SHUTTING OFF, WHILE THE OTHER IS FINE. I AM ABLE TO "FIX" THE ISSUE BY TURNING MY HEADLIGHTS OFF AND THEN TURNING THEM ON AGAIN. DEALERS INITIALLY TOLD ME IT WAS BECAUSE THE BULB BURNED OUT, BUT I REPLACED BOTH AT THE SAME TIME, AND IT'S ALWAYS THE DRIVER'S SIDE BULB THAT "BURNS OUT." UPON FURTHER REVIEW ON PUBLIC FORUMS, IT APPEARS THE BULB IS PERFECTLY FINE AND THERE'S SOME TYPE OF ELECTRICAL ISSUE/CONNECTION PROBLEM THAT CAUSES PROBLEMS WITH THE BULB. THIS HAPPENS WHEN THE VEHICLE IS ON AND IN-MOTION ON ANY STREET.

Jul 15, 2019

THE RIGHT HEADLIGHT HAD TO BE REPLACED. IT WOULD TURN OFF AND IF I TURNED THE LEVER ON AND OFF WHILE I WAS DRIVING IT WOULD COME ON FOR A WHILE. ON A DARK NIGHT IT WAS DANGEROUS. I REPLACED THE RIGHT HEADLIGHT AND IT COST A TOTAL OF $229.55 WHICH I THOUGHT WAS OUTRAGEOUS. NOW THE DRIVER'S SIDE HEADLIGHT HAS GONE OUT TOO. I MIGHT HAVE TO DRIVE IT ONLY IN DAYLIGHT UNLESS I CAN FIND A CHEAPER WAY TO REPLACE THE HEADLIGHT. I WAS STOPPED BY THE POLICE FOR THE FIRST HEADLIGHT OUT, BUT GIVEN A WARNING. I BOUGHT THE CAR TO SAVE MONEY BUT HEADLIGHT REPLACEMENT COSTS ARE WAY TOO MUCH IN MY ESTIMATION. *TR

Jun 19, 2014

WE OWN A TOYOTA PRIUS AND HAVE HAD THE DEALER REPLACE THE HEADLIGHT 4 TIMES. THE FIRST TIME WE SIMPLY GOT IN THE VEHICLE AND WHEN WE TURNED IT ON WE REALIZED IT WAS NOT WORKING. AFTER WE HAD IT FIXED ABOUT 2 MONTHS LATER WE GOT PULLED OVER AND GIVEN A WARNING TO GET IT FIXED. WE DID SO AGAIN AND AGAIN WITH NO SOLUTION. SINCE OUR LAST TIME THE DEALERSHIP HAS ADVISED US TO GO TO THE TOYOTA DEALERSHIP BUT THERE TELLING US THAT IS SIMPLY A BAD HEADLIGHT AND IT WILL COST ABOUT 200 TO FIX IT. I SHOWED THEM WHERE IN 8 MONTHS IT WAS CHANGED 3 TIMES AND THEY SIMPLY SAID IT MUST BE HUMAN ERROR BECAUSE EVERYTHING ELSE LOOKS FINE. *TR

Feb 22, 2014

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

STARTING MAY 2015 WHOLE DASHBOARD IN MY CAR SPORADICALLY GOES BLACK, I CAN'T SEE HOW FAST I WAS GOING OR HOW MUCH GAS I HAVE LEFT OR USE MY BACKUP CAMERA IN MY CAR. FOR ABOUT AN HOUR I COULDN'T EVEN GET MY CAR TO TURN OFF. THIS HAS BEEN HAPPENING EVER SO OFTEN SINCE MAY OF 2015 AND IS VERY DANGEROUS DRIVING MY CAR IN THAT CONDITION. THE OTHER DAY MY CAR RAN OUT OF GAS ON THE BRIDGE FROM THE 5 FREEWAY TO THE 91 FREEWAY AND I WAS STRANDED ON THE SIDE OF THE BRIDGE WITH CARS PASSING AT HIGH VELOCITY BECAUSE I WASNT ABLE O SEE MY GAS METER. TOYOTA HAS KNOWN ABOUT THIS DEFECT AS SHOWN BELOW AND ISSUED A WARRANTY EXTENSION FOR ALL MODELS 2004-2009 AND MY CAR FALLS 2 MONTHS OUTSIDE OF THE WARRANTY PROGRAM AND THEY REFUSE TO TAKE RESPONSIBILITY. HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2004-2009-TOYOTA-PRIUS-COMBINATION-METER-WARRANTY-EXTENSION-ZTV.174/

Jan 26, 2018

TOYOTA PRIUS DASHBOARD FAILED IN IDLE AND WHILE DRIVING POSING A DEATH RISK DUE TO MILEAGE PER HOUR NOT DISPLAYING AND THE INABILITY TO SHUT OFF YOUR CAR WHEN STOPPED THIS IS A SERIOUS MATTER AND TOYOTA NEEDS TO RECALL THE WHOLE TOYOTA PRIUS AND GIVE EVERYONE THERE MONEY BACK FOR OVER PAYING FOR THIS CAR IN 2007. *TR

Oct 26, 2013

MY CAR WILL NOT TURN OFF. AFTER MY DASH WENT BLACK MY KEY WILL NOT RELEASE AND MY CAR WILL NOT TURN OFF . THIS IS A BIG SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP! *TR

Feb 21, 2013

VISIBILITY/WIPER

3 complaints

FOR THE PAST 6 MONTHS MY LEFT HEADLIGHT WILL RANDOMLY GO OFF. ONE TIME AFTER IT TURNED OFF THE RIGHT LIGHT ALSO EXTINGUISHED. I WAS DRIVING AT NIGHT EACH TIME THIS HAPPENED . I QUICKLY TURNED OFF THE LIGHT SWITCH AND TURNED IT BACK ON AND THE HEADLIGHTS CAME BACK ON. I WAS DRIVING ON LOCAL CITY STREETS WHEN THIS HAPPENED AND WAS NOT TURNING.

Jun 22, 2016

WHEN DRIVING THE DRIVER SIDE HEADLIGHT WILL GO OUT. WHEN YOU TURN THEM BACK ON THE HEADLIGHT COMES ON JUST FOR A MINUTE OR TWO. THERE HAVE BEEN SEVERAL PEOPLE COMPLAINING ABOUT THE ISSUE AND IS VERY UNSAFE. TOYOTA NEEDS TO FIX THE PROBLEM BEFORE SOMEONE GETS HURT ESPECIALLY AT NIGHT.

Sep 23, 2013

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE WEATHER STRIPS ON THE FRONT AND REAR PASSENGER WINDOWS WERE PEELING FROM THE BOTTOM. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THERE WAS A SIMILAR ISSUE WITH ANOTHER MODEL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT WATER COULD POSSIBLY ENTER THE VEHICLE AND CAUSE DAMAGE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 104,000. THE VIN WAS UNAVAILABLE.

Oct 15, 2012

VEHICLE SPEED CONTROL,SERVICE BRAKES

3 complaints

WHEN APPLYING THE BRAKES IN TRAFFIC ON A CITY ROAD WITH A POSTED 35 MPH SPEED LIMIT, THE CAR FELT AS THOUGH IT SURGED FORWARD BRIEFLY AND ACCELERATED FOLLOWED BY THE ANTI-LOCK BRAKE DASHBOARD LIGHT COMING ON AND OFF AND THEN THE BRAKES FINALLY STARTED WORKING TO SLOW THE CAR DOWN. THIS HAS HAPPENED ABOUT 10 TIMES THE LAST FEW WEEKS AND HAS NEARLY CAUSED ME TO REAR-END OTHER VEHICLES ON THE ROAD.

Sep 24, 2015

WHILE DRIVING THE CAR, THE DASH SYMBOLS VSC, ABS AND THE (!) TURNED ON AND THE CAR STARTED TO BEEP INSIDE. ALARMED AT WHAT WAS HAPPENING, I HIT THE BRAKES TO FIND THAT THEY WERE NOT WORKING AND THERE WAS NO RESISTANCE WHEN PUSHING DOWN ON THE BRAKE PEDAL. I WAS IN A PARKING LOT WHEN THIS HAPPENED AND HAD TO SWERVE TO AVOID HITTING PEOPLE WALKING AROUND. AFTER A MINUTE OR 2 OF COASTING I WAS APPROACHING A DEAD END AND CHOSE TO LITERALLY STAND ON MY BRAKES WHICH DIDN'T IMMEDIATELY STOP THE CAR. AFTER STANDING ON THE BRAKES WITH MY FULL WEIGHT, THE CAR SLOWLY CAME TO A ROLLING STOP WHERE I PROCEEDED TO PUT THE CAR IN PARK AND TURN IT OFF. *TR

Sep 08, 2014

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 7 MPH AND PULLING INTO A PARKING SPACE, HE ATTEMPTED TO ENGAGE THE BRAKES AND IT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE KEPT MOVING FORWARD, WENT OVER A DIVIDER, AND CRASHED INTO TWO VEHICLES. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLES FRONT BUMPER WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000. *TR UPDATED 06/25/13 *LJ

Apr 30, 2013

Crash: 1

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

DASHBOARD RED LIGHTS WHEN VEHICLE STARTS WITH: BRAKE FAILURE , ABS WARNING AND STABILITY WARNING. FIRST TIME IT WAS IMMEDIATELY TAKEN TO DEALER WHO COULD FIND NO PROBLEM AND RESET CODES. FOUR DAYS LATER SAME WARNING LIGHTS CAME ON AND WAS TAKEN TO DEALER AGAIN. WERE TOLD HYDRAULIC BRAKE SYSTEM WAS OK BUT BRAKE ACTUATOR NEEDED REPLACEMENT AT $2600. COULD BE DRIVEN BUT WITHOUT ABS AND STABILITY CAPABILITY. HAVE NOT CORRECTED THIS DUE TO HIGH PRICE. SHOPPING AROUND AT SALVAGE YARDS. *TR

Dec 04, 2010

I READ ABOUT THE RECALL OF THE 2010 PRIUS CONCERNING THE ABS SOFTWARE. MY 2007 PRIUS EXPERIENCED THE SAME PROBLEMS RECENTLY WHEN I RAN OVER A CURB AT LOW SPEED AND THE CAR LURCHED FORWARD AT HIGH SPEED AFTER I APPLIED THE BRAKES AND I HIT A WALL ABOUT 5 FEET AWAY. DAMAGE TO MY CAR WAS A CRACKED BUMPER, SLIGHTLY DENTED HOOD, CRACKED HEAD LIGHT. I USED TO GET 50 TO 60 MILES PER GALLON AND I CAN NOT GET OVER 41 MILES PER GALLON NOW. I BOUGHT NEW TIRES AND HAD THEM BALANCED AND ALIGNED BUT THE MILEAGE HAD NOT IMPROVED. DAMAGES TO THE EXTERIOR OF THE CAR WILL AMOUNT TO ABOUT 2 TO 3 THOUSAND DOLLARS. MY TOYOTA DEALER SAYS THAT MY 2007 MODEL IS NOT PART OF THE RECALL. I HAVE READ BLOGS WHERE PEOPLE WITH MY MODEL TOYOTA HAVE HAD SIMILAR EXPERIENCES. I BELIEVE THAT THE ABS SOFTWARE IS FAULTY IN MORE THAN THE 2010 PRIUSES. *TR

Feb 12, 2010

Crash: 1

THIS DESCRIPTION IS OF AN OCCURRENCE WHICH MAY BE A THE RESULT OF A FLAW. UPON LIGHT PRESSURE ON THE BRAKE PEDAL, WHILE PROCEEDING OVER AREAS WITH SUSPECT TRACTION, VEHICLE SEEMS TO LOSE ALL BRAKING FOR A SMALL BUT UN-NERVING MOMENT. IT IS AS THOUGH THE ABS IS FIGHTING THE REGENERATIVE BRAKING OF THE HYBRID DRIVE. *TR

Feb 03, 2010

AIR BAGS,SEAT BELTS

3 complaints

MY DAUGHTERS WERE INVOLVED IN ACCIDENT 27 AUG 10 WERE THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS NEVER LOCKED BECAUSE OF THIS MY DAUGHTER HIT HER HEAD TWICE ON THE STEERING WHEEL, AND IS IN SEVER PAIN WITH LOTS OF BRUISING AND IS WEARING A NECK BRACE. SHE NEEDS TO GO IN FOR FURTHER SCANS TO MAKE SURE THERE IS NOTHING WRONG WITH HER BACK. THE DAMAGE DONE TO THE CAR WAS SEVERE. SHE HIT THE OTHER VEHICLE TURNED DID A 180 DEGREE SPIN AND THEN HIT THE CAR AGAIN THE CARS LOCKED ON TO EACH OTHER AND WENT OVER THE CENTER DIVIDER ON THE STREET FACING ONCOMING TRAFFIC. THE LADY HAD RUN THE RED LIGHT AND WENT THRU THREE LANES. *TR

Aug 30, 2010

Crash: 1

Injuries: 1

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT SHE COLLIDED INTO ANOTHER VEHICLE WHEN SHE DEPRESSED THE BRAKE. AS A RESULT, THE SEAT BELTS DISENGAGED WHICH ALLOWED THE DRIVER HIT THE STEERING COLUMN. IN ADDITION, THE CRASH DESTROYED THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. AS OF JANUARY 3, 2008, THE DEALER OR MANUFACTURER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 13,000. A POLICE REPORT IS AVAILABLE.

Jan 03, 2008

Crash: 1

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE THEN CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT LOCK. THERE WERE NO INJURIES. THE ROAD CONDITIONS WERE DRY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT HAS NOT YET BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 3,141. UPDATED 02/01/08 *BF

Jul 24, 2007

Crash: 1

EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

3 complaints

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE EXHIBITED ABNORMAL SURGING AND THE HEADLIGHTS BECAME INOPERABLE. THE VEHICLE HAD NOT BEEN RECEIVED ANY REPAIRS TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 18,195 AND THE CURRENT MILEAGE WAS 18,200.

Apr 15, 2010

I HAVE BEEN DRIVING A 2007 TOYOTA PRIUS SINCE JULY 2007. THE HID HEADLIGHTS SWITCH OFF AUTOMATICALLY WHILE DRIVING. SOMETIMES THE LEFT HID SWITCHES OFF BUT THE RIGHT HEADLIGHTS STAYS ON. THE HEADLIGHTS TURN OFF BUT THE DISPLAY FROM THE INSIDE SAYS THAT HEADLIGHTS ARE TURNED ON. THE HEADLIGHTS COME ON IF I TURN THE HEADLIGHTS OFF AND TURN THEM BACK ON THEN BOTH OF THEM ARE WORKING TILL THEY SWITCH OFF AGAIN DURING DRIVING. ALMOST GOT IN A T-BONE ACCIDENT WHEN THE OTHER DRIVER DID NOT SEE ME. IF I AM DRIVING USING CRUISE-CONTROL, THE CAR SEEM TO SPEED UP A BIT JUST FOR A SEC A OR TWO WHEN YOU INITIALLY APPLY BRAKES. *TR

Mar 13, 2010

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER SHE WAS DRIVING THE HEADLIGHTS CAME ON AND SHUT OFF INTERMITTENTLY. OCCASIONALLY, THE HEADLIGHTS WOULD NOT COME BACK ON FOR FIFTEEN MINUTES AFTER THEY SHUT OFF. THE ACCELERATOR PEDAL ALSO BEGAN STICKING TO THE FLOOR; HOWEVER, THERE WERE NO FLOOR MATS IN HER VEHICLE. THE DEALER INFORMED HER THAT FOR $400 THEY WOULD REPLACE THE BULBS IN THE VEHICLE. THERE WERE NO RELATED RECALLS. THE VIN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,850.

Dec 02, 2009

VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

3 complaints

I AM WRITING TO EXPLAIN TWO PROBLEMS I HAVE HAD WITH MY TOYOTA PRIUS. I WANT TO HAVE A DOCUMENTED OF REPORT OF THESE PROBLEMS IN THE EVENT THAT THEY RESULT IN A SERIOUS ACCIDENT, AS I FEAR THEY MIGHT. I HAVE EXPERIENCED THESE PROBLEMS ON A NUMBER OF OCCASIONS. THE FIRST PROBLEM OCCURS WHENEVER I DRIVE OVER ROUGH OR UNEVEN PAYMENT. WHEN THE TRACTION CONTROL KICKS IN, IT FEELS AS IF THE CAR IS SURGING AND IT IS NECESSARY TO STEP ON THE BRAKE, SOMETIMES WITH BOTH FEET, VERY HARD IN ORDER TO GET THE CAR TO SLOW DOWN OR STOP. I HAVE TAKEN THE CAR IN FOR THIS PROBLEM A COUPLE OF TIMES. I HAVE DRIVEN CARS WITH TRACTION CONTROL IN THE PAST AND NEVER FELT THE SURGING THAT OCCURS WITH THE PRIUS, WHEN DRIVING OTHER CARS USING OTHER TRACTION CONTROL SYSTEMS. THE OTHER ISSUE WITH THE CAR IS THAT OCCASIONALLY, WHEN ACCELERATING, MY NORMALLY SILENT PRIUS MAKES A LOUD REVVING NOISE. WHENEVER I HEAR THIS NOISE, I IMMEDIATELY TAKE MY FOOT OFF THE GAS. THANKFULLY, SO FAR, THE NOISE STOPS AND THE CAR SLOWS DOWN. THE NOISE DOES NOT OCCUR EVERY TIME I ACCELERATE, BUT IT SEEMS TO BE HAPPENING WITH INCREASING FREQUENCY. I AM NOT SURE IF OTHER PRIUS OWNERS, ESPECIALLY THOSE WHO HAVE BEEN INVOLVED IN ACCIDENTS, HAVE REPORTED THIS ISSUE OR NOTICED THE REVVING NOISE PRIOR TO THEIR ACCIDENTS. BUT, I THOUGHT IT MIGHT BE AN IMPORTANT PIECE OF THE PUZZLE THAT SHOULD BE REPORTED. I HOPE THIS INFORMATION IS USEFUL. QUITE HONESTLY, I AM A CONCERNED EACH AND EVERY TIME I GET INTO MY CAR. BUT, WITH A YEAR REMAINING ON MY LEASE I HAVE LITTLE CHOICE BUT TO ENGAGE IN WHAT I FEEL IS INCREASINGLY A GAME OF TOYOTA OWNER RUSSIAN ROULETTE TO GET TO SCHOOL AND DO ALL THE THINGS I NEED TO DO. *TR

Mar 11, 2010

I DRIVE A 2007 PRIUS. RECENTLY WHEN DRIVING OVER POT HOLES, THE STABILITY CONTROL KICKS IN AND THE VEHICLE LUNGES FORWARD ( UNINTENDED ACCELERATION). THIS BEHAVIOR IS PRONOUNCED ON BIGGER POT HOLES AND LESS IN SEVERITY ON UNEVEN ROADS OR SMALLER POT HOLES. *TR

Mar 03, 2010

I HAVE OWED BOTH A 2005 AND 2007 PRIUS AND HAVE EXPERIENCED TWO PROBLEMS WITH BOTH VEHICLES THAT ARE A SAFETY CONCERN, ALTHOUGH NO ACCIDENT HAS RESULTED FROM THESE PROBLEMS. 1) IN SNOWY CONDITIONS, WHEN TRAVELING UP AN INCLINE, THE TRACTION CONTROL SYSTEM CAN TURN OFF POWER TO BOTH DRIVE WHEELS WITH THE RESULT THAT THE CAR CAN NOT MAKE IT UP THE HILL. GRANTED THIS CAN HAPPEN EVEN TO A MORE CONVENTIONAL CAR, BUT THE PRIUS DOES THIS UNDER CIRCUMSTANCES WHEN OTHER CARS HAVE NO PROBLEM NEGOTIATING THE HILL. THE OWNERS MANUAL CLAIMS THAT THIS IS TO PROTECT THE ELECTRIC ENGINE, HOWEVER, IT SEEMS THAT THERE SHOULD BE AN OVERRIDE OF SOME SORT THAT ALLOWS THE INTERNAL COMBUSTION MOTOR TO TURN THE WHEELS WHEN TRACTION IS POOR. THIS SYSTEM HAS ALSO LED TO CIRCUMSTANCES IN PARKING LOTS DURING SNOW, WHERE IT BECOMES IMPOSSIBLE TO MOVE THE CAR EVEN THOUGH OTHER CONVENTIONAL CARS ARE ABLE TO NEGOTIATE THE SNOW WITHOUT A PROBLEM. 2) IN CIRCUMSTANCES WHERE THE PRIUS MUST MERGE QUICKLY INTO TRAFFIC FOR INSTANCE WHEN TURNING INTO BUSY TRAFFIC AT AN INTERSECTION, IF YOU FLOOR THE GAS PEDAL THE CAR INITIAL ACCELERATES, BUT THEN THE ACCELERATION FADES DRAMATICALLY, BEFORE IT RESURGES. THIS CAN BE CIRCUMVENTED BY NOT PRESSING THE GAS PEDAL SO HARD, HOWEVER, THE INSTINCT IS TO STEP ON THE GAS AS HARD AS POSSIBLE. THIS IS NOT ONLY HAIR-RAISING WHEN IT HAPPENS, BUT ALSO COULD LEAD ON AN ACCIDENT. *TR

Feb 17, 2010

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

JUST COMPLETED A LEFT TURN BEHIND ANOTHER VEHICLE. THE OTHER VEHICLE THEN SLOWED TO MAKE AN IMMEDIATE LEFT TURN INTO A GAS STATION ACROSS THE ROAD. I WAS GENTLY APPLYING THE BRAKES TO KEEP MY FOLLOWING DISTANCE (10FT, TRAVELING ABOUT 8MPH). THE OTHER CAR SUDDENLY APPLIED THE BRAKES HARDER TO TURN, WHEN I PRESSED HARDER THERE WAS NO REACTION UNTIL I HIT THE OTHER CAR, AT WHICH POINT THE BRAKES ENGAGED AND I STOPPED. *TR

Mar 10, 2010

Crash: 1

CAR DID NOT STOP AND SEEMED TO ACCELERATE WHEN BRAKES HIT DURING TURN INTO DRIVEWAY. HIT CURB. LOST STEERING CONTROL AND CAR HAD TO BE TOWED BECAUSE OF SIGNIFICANT DAMAGES TO WHEEL AND ALSO POSSIBLY STEERING. SNOWY ROAD. I WAS ALREADY DRIVING VERY SLOWLY. NO REASON WHY THIS MUCH DAMAGE TO MY CAR OR THIS LEVEL OF IMPACT UNLESS CAR SUDDENLY ACCELERATED BEYOND MY CURRENT SPEED WHILE I BRAKED. CAR SEEMS TO ACCELERATE ON SLIPPERY, UNEVEN SURFACES AND EVS LIGHT COMES ON, EVEN WHEN BRAKES APPLIED. ACCELERATION IS BEYOND THAT SEEN WITH NORMAL SLIPPAGE. IT IS NOT SIMPLY SLIPPAGE BUT ACTUAL BRIEF ACCELERATION. *TR

Feb 09, 2010

Crash: 1

I HAVE A 2007 PRIUS THE FOLLOWING HAS OCCURRED ANY TIME DRIVING OVER ROUGH PATCHES OF ROAD OR OVER RR TRACKS: THE CAR LOSES TRACTION AND POWER FOR A SORT TIME UNTIL SMOOTH PAVEMENT RETURNS. THE VSC LAMP ON THE DASH SHOWS UP WHEN THIS HAPPENS. I SHUDDER TO THINK WHAT WOULD OCCUR ON A ROUGH MOUNTAIN ROAD OR IN WET WEATHER. THIS TYPE OF EVENT SOUNDS VERY MUCH LIKE WHAT'S BEING REPORTED BY THE DRIVERS OF THE 2010 PRIUS. IN 47 YEARS OF DRIVING I'VE NEVER HAD A CAR REACT IN THIS WAY. I'VE COMPENSATED BY DRIVING CAUTIOUSLY AND WAIT FOR TRACTION TO RETURN BUT IT DOESN'T FEEL QUITE RIGHT WHEN IT HAPPENS. *JB

Feb 04, 2010

VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC

3 complaints

VEHICLE WAS SB IN LANE 2 OF 2 WHEN IT IS REPORTED THAT THE DRIVER LOST CONTROL STRUCK A GUARD RAIL ON THE RIGHT THEN TRAVELED ACROSS TWO LANES CROSSING ONTO A SHOULDER WHERE IT EVENTUALLY STRUCK A TREE. EYE WITNESSES SAW NO BRAKE LIGHTS AT ANY POINT. AUTOPSY CONCLUDED THAT THE DRIVER DIED FROM TRAUMA CAUSED BY IMPACT WITH THE TREE. THE VEHICLE WAS A 07 PRIUS. *TR

Mar 09, 2010

Crash: 1

I HAVE OWNED MY 2007 PRIUS SINCE JULY, 2007. ON AN ERRATIC BASIS, AS I AM BRAKING (OFTEN AS I AM GOING OVER A BUMPY ROAD), THE CAR SEEMS TO SURGE FORWARD. IT IS AS IF THE ENGINE STARTS RUNNING HARDER. THE LIGHT THAT INDICATES POOR TRACTION ALSO COMES ON - IT IS AS IF I AM NOT MAKING GOOD CONTACT WITH THE ROAD. I HAVE HAD NO ACCIDENTS BUT IT IS TERRIFYING FOR ME AND I AM FEARFUL WHEN SOMEONE/FAMILY MEMBER DRIVES MY CAR WHO IS NOT AWARE OF OR HAS NOT BECOME COMFORTABLE WITH DEALING WITH THIS PROBLEM. FYI: EVEN BEFORE PRIUS SAID WE SHOULD USE DIFFERENT FLOOR MATS, I HAD MADE THE CHANGE. I AM NOT ONE TO MAKE A COMPLAINT BUT THINK THAT THIS IS THE TIME TO MAKE MY CONCERNS HEARD. *TR

Feb 05, 2010

I HAVE A 2007 TOYOTA PRIUS AND I HAVE EXPERIENCED POOR BRAKING AND SLIPPAGE WHEN TRAVELING OVER BUMPY AND/OR WET SURFACES, THE MOST NOTICEABLE OF WHICH IS THE NON-ASPHALT SURFACING AROUND AND BETWEEN RAILROAD TRACKS. I UNDERSTAND YOU'RE AWARE OF THIS ON THE 2010 MODELS, BUT IT HAPPENS ON THE EARLIER MODELS TOO, AND THESE SHOULD BE MADE PART OF THE RECALL. THIS HAS HAPPENED TO ME ON MULTIPLE DATES, THE LATEST IS BELOW. LUCKILY, I LEAVE MORE ROOM BETWEEN ME AND THE CAR IN FRONT THAN THE AVERAGE PERSON. *TR

Feb 04, 2010

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

When the 12-volt battery in this car dies, there is NO warning light to indicate the battery is dead or is running low. The driver is given no warning or indication prior to the car being disabled. Once the battery dies, the vehicle immediately decelerates, there is no acceleration, the braking system becomes mostly disabled, and the power steering is not functional. The car becomes disabled, while being driven, without warning. When this event happens, there is a high pitched screaching alarm, and the majority of the dash lights turn on. None of which indicate there is an issue with the 12-volt battery. The large red triangle light with the exclamation mark comes on, as well the lights indicating that there is a problem with the brakes. Additional dash lights also turn on during this dangerous event. The rear view monitor screen states that there is an issue with the transmission. The reality that a minor 12- volt battery is responsible for disabling a vehicle is extremely dangerous, especially since it happens when the car is being driven. This is a serious issue. Toyota must include an indicator light that warns the driver the battery is low prior to the car being being disabled. Please investigate this matter, as it seems to be a common problem, based on online research. My safety was in jeopardy due to the fact that I was driving the car on a main road, with moderate traffic, and lost control of the car as it became disabled. To get my car off of the road required the assistance of several good Samaritans who used their bodies to block traffic in order to get the car out of the flow of oncoming traffic. Fourteen days later, after the battery was replaced, and the car serviced/inspected, I drove the car 10 to 15 miles, wherein the car did the same thing. Per the dealership, the issue was not the 12- bolt battery. Thank you for your time and consideration. Kindly, Cynthia Becker 623-209-4290 [email protected]

Jul 18, 2023

ON AN INTERMITTENT BASIS, THE DASH DOES NOT LIGHT UP(SPEED, GEAR SELECTIONS , GAS LEVEL, ETC) WHEN THIS HAPPENS YOU CAN NOT SHUT THE ENGINE OFF OR REMOVE THE IGNITION KEY WHICH ARE BIG SAFETY ITEMS WHEN YOU HAVE TO PARK AS YOU CAN NOT LOCK THE DOORS AND ALL INFORMATION ON THE LARGE DISPLAY DOES NOT WORK OR ANY OF THE DASH DISPLAY SO YOU HAVE NO INDICATION OF SPEED, ENGINE WARNINGS ETC. I PURCHASED MY 2007 PRIUS FROM MY LOCAL COUNTY AND NOW THEY HAVE A 2009 PRIUS WITH THE SAME PROBLEM. ALL PRIUS SHOULD BE RECALLED BY TOYOTA, REGARDLESS OF AGE AND FIXED A IT IS A VERY DANGEROUS PROBLEM. I HAVE SEARCHED THE INTERNET ABOUT THIS PROBLEM AND IT SEEMS BE A PROBLEM WITH THE PRIUS. THE ESTIMATE I HAVE TO SOLVE THE PROBLEM IS APPROXIMATELY $1,200 AND THIS SHOULD BE FIXED BY TOYOTA AS A DEFINITE RECALL SAFETY PROBLEM. IT IS A START, STOP PROBLEM WHEN YOU CAN NOT SHUT OFF THE ENGINE OR REMOVE THE KEY AND WHILE DRIVING NO SPEED INDICATION.

Jan 20, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

2 complaints

instrument cluster panel goes completely out and blank, speedometer lost, and dash lights gone and causing other issues such as not being able to turn off vehicle, loss of cruise control, unable to open trunk, navigation screen unable to turn off, backup camera not functioning, front lights going on and off while driving at night.

Oct 13, 2021

2007 PRIUS DASHBOARD LIGHTS MALFUNCTION - COMPLETELY DARK. SEE NHTSA # 10544698 AND MANY OTHER COMPLAINTS REGARDING DASHBOARD LIGHTS/CLUSTER GOING COMPLETELY DARK AND ENGINE WILL NOT SHUT OFF. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE AND DEALERSHIPS WILL NOT REPAIR FOR FREE. THE PART NEEDED IS A COMBINATION METER/CLUSTER THAT COSTS AROUND $1000 TO REPAIR FROM THE DEALER. PLEASE EVERYONE - PUSH FOR NATIONAL RECALL AS THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE. *TR

Sep 30, 2014

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

2 complaints

Under hard braking (over 50% of the pedal) the front passenger wheel applies all the force to stop the car to that one tire causing it to lose traction and skid. Brakes are insufficient to properly stop the vehicle and no warning lights are illuminated on the dash. Actually more than half of the time the whole dash does nothing, no MPH, no gas gauge, nothing but a blacked out information less panel. Then to top it off the car only has one headlight bc it blows what ever headlight I put into the ballast. 3 of the most common failures for a 2007 and my Prius has a grand slam assortment of serious potential life threatening problems that should have been repaired (never should have been assembled with) by Toyota. Minor wreck when attempting to stop the car under not driving conditions. Thankfully no one was hurt and only had to replace the front hood, bumper and radiator and support but have deemed the car as not road worthy and unfit for any driving conditions.

Jul 07, 2021

Crash: 1

THE HEADLIGHTS TURN OFF DURING DRIVING, SO I EXIT THE FREEWAY AND TURN THEM ON AND OFF AND THEY START AGAIN AND SO ON, I ALREADY CHANGED THE BULB DID NOT HELP, I TOOK IT TWO TIMES TO THE LONGO TOYOTA IN EL MONTE CALIFORNIA AND THEY REFUSED TO REPAIR IT STATING THAT THEY COULD NOT DUPLICATE IT, I I COMPLAINED ABOUT THE NOISE OF THE ABS SYSTEM AND THEY REFUSED TO REPAIR IT THERE IS RECALL ON BOTH

Jul 03, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

2 complaints

DRIVER SIDE HEADLIGHT WHEN TURNED ON RANDOMLY GOES OFF I HAVE TO TURN THE LIGHTS OFF AGAIN AND THEN IT TURNS BACK ON BUT A LOT OF TIMES IT'LL KEEP TURNING OFF. IT'S BEEN DOING THIS FOR YEARS. I RARELY DRIVE MY CAR ONLY HAS 35K MILES ON IT.

Jan 28, 2021

THE BULBS TURN OFF INTERMITTENTLY FOR NO REASON. I ALREADY REPLACED THE BULBS BUT THE PROBLEM DID NOT GO AWAY. THIS IS VERY UNSAFE. I MADE MY RESEARCH AND THERE ARE MANY COMPLAINTS OF THIS KIND OF PROBLEM WITH THE 2007 PRIUS. TOYOTA SHOULD RECALL AND FIX THIS PROBLEM. THIS IS VERY UNSAFE. *TR

Feb 23, 2014

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

FOR A MONTHS THE CAR IM DRIVING HAS BECOME MORE AND MORE DANGEROUS FROM STEERING TO SPEED ,BRAKING AND DRASTIC WOBBLING OF ENTIRE CAR I'VE TAKEN PICTURES AND VIDEO ITS UNBELIEVABLE AND OUTRAGEOUS. *TR

May 28, 2020

ON TUESDAY, MAY 26, 2015 AT 5:04 PM WHILE TRAVELING AT ABOUT 57 MPH SOUTH ON HI WAY 101 AT ABOUT THE MILE POST 255.5, MY 2007 TOYOTA PRIUS SUDDENLY AND WITHOUT ANY CHANGE IN STEERING BY ME, VEERED TO THE RIGHT OFF THE ROAD AND INTO THE GUARDRAIL. THERE SEEMED TO BE NO REACTION TO MY FRANTIC STEERING AND BRAKING IN THE ATTEMPT TO RETURN THE CAR TO THE ROAD. AFTER THE CAR HIT THE GUARDRAIL IT TRAVELED ABOUT 15 FEET SPUN BACK OUT INTO THE SOUTHBOUND LANE AND WAS HIT ON THE REAR RIGHT SIDE BY A CAR TRAVELING IN THE SOUTHBOUND LANE. THIS CAUSED THE CAR TO BE PROPELLED ACROSS 2 NORTHBOUND LANES OF TRAFFIC AND COME TO REST WITH REAR OF MY CAR EMBEDDED INTO THE FAR SIDE GUARDRAIL. MIRACULOUSLY NO ONE WAS HURT. THE POLICE WERE CALLED AND MY 61 YEAR PERFECT DRIVING RECORD WAS RUINED. MY CAR WAS TOTALED BY THE INSURANCE COMPANY...UPDATED 08/27/15 *BF UPDATE 9/15/15*CW*DT *CN UPDATED 4/21/20*JB

Aug 03, 2015

Crash: 1

STRUCTURE,VEHICLE SPEED CONTROL

2 complaints

THE MAIN DASH.DISPLAY, SPEEDOMETER, WILL NOT SHOW UP DUE TO ELECTRIC PROBLEM. POWER FROM REAR, AUX, BATTERY IS INTERRUPTED SOME HOW. THE CRUISE CONTROL WILL BE INOP IN THIS SITUATION. THERE IS NO WAY OF KNOWING WHEN THE CONDITION WILL SHOW UP, BUT WHEN DOOR IS OPENED, THE INDICATOR LIGHT WILL NOT COME ON. CAR WILL HAVE BEEN PARKED, TURNED OFF. DIFFERENT FIXES ON THE NET. MY FIX IS TO IN PLUG REAR BATTERY'S 2 CONNECTIONS, WAIT THEN HOPE, AND TRY AGAIN

Mar 05, 2020

I GOT UNINTENDED HIGH SPEED AND I COULD NOT STOP THE CAR. IT STOPPED BECAUSE THE WHEEL WAS HIT BY THE CURBE

Dec 13, 2015

Crash: 1

SEAT BELTS,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNED A 2007 TOYOTA PRIUS. WHILE TRAVELING AT A LOW RATE OF SPEED, THE PRECEDING VEHICLE STOPPED ABRUPTLY AND THE CONTACT'S BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT REAR ENDED THE OTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO OPERATE. THE PARAMEDICS TRANSPORTED THE CONTACT TO A LOCAL HOSPITAL WHERE SHE SUFFERED FROM INJURIES TO HER CHEST AND BACK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO SANSONE TOYOTA (90-100 US-1, AVENEL, NJ 07001, (732) 815-0500) WHERE THE BRAKES WERE SERVICED TWICE. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT AN INVESTIGATOR TO CHECK THE VEHICLE'S BLACK BOX. THE CONTACT WAS INFORMED THAT THERE WERE NO FAILURES FOUND ON THE BLACK BOX AT THE TIME OF THE CRASH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.

Nov 07, 2019

Crash: 1

Injuries: 1

THE VEHICLE MILEAGE GIVEN IS APPROXIMATE. THE PASSENGER ESTIMATES THE SPEED AT ABOUT CITY STREET SPEEDS AT TIME OF ACCIDENT SINCE THE CAR WAS SLOWED TO GET ON THE SHOULDER. THE ACCIDENT IS COMPLICATED BECAUSE THE DRIVER CAN'T REMEMBER MUCH OF WHAT HAPPENED BEYOND SHE WAS PULLING OVER TO THE RIGHT SHOULDER TO CHANGE DRIVERS OR REST, BUT THE FRONT SEAT PASSENGER WAS ABRUPTLY WOKEN UP FROM A SCHEDULED NAP BY WHAT SEEMED TO HIM LIKE A POTHOLE OR PERHAPS AN ABRUPT EDGE TO THE ROAD FOLLOWED QUICKLY BY A ROUGH RIDE. WHEN HE OPENED HIS EYES HE SAW THE CAR ON THE WILD CLUMPS OF GRASS LIKE VEGETATION ON THE OUTSIDE OF THE REFLECTOR STAKE LINE AND AN ODD SHOULDER THAT WAS ONLY PARTIALLY CEMENT OR PAVEMENT WITH A SUBSTANTIAL GAP BETWEEN THE SIDE REFLECTORS AND HARD SURFACE. THIS WAS SEMI-CONFIRMED WHEN REENTERING WYOMING WITH HIS OLDEST SON DRIVING AND SEEING SIMILAR PARTIAL SHOULDERS, BUT THE SON WAS UNWILLING TO DRIVE FARTHER TO THE ACCIDENT SCENE. THE PASSENGER'S BELIEVES THE TRACTION CONTROL ENGAGED AND CAUSED THE CAR TO GO OFF THE SHOULDER, IN PART BECAUSE OF A SIMILAR PROBLEM WITH A GEO PRIUS LSI ABS BRAKE SYSTEM ON ICE THAT CAUSED WHAT WOULD HAVE NOT OTHERWISE HAVE BEEN SIGNIFICANT VEHICLE DAMAGE. THE ALTERNATIVE EXPLANATION IS A DEFECT OR DEBRIS ON THE SHOULDER ITSELF. THE DRIVER TRIED TO GET BACK ON THE HIGHWAY INSTEAD OF FOLLOWING THE SLIGHT CONTOUR DOWN OF THE SHOULDER OUTSIDE RIGHT OF WAY AND THAT OR TRACTION CONTROL MAY HAVE CAUSED THE CAR TO LEAVE THE PARTIAL SHOULDER. THE VEHICLE WAS LAST SEEN AT HP TOWING IN EVANSTON, WYOMING. IT WAS TOTALED AND TITLE WILL BE TRANSFERRED TO ALLSTATE INSURANCE. THE SEAT BELTS IN THIS CAR ARE TOO THIN AND TEND TO TWIST UP PREVENTING CONSISTENT SUPPORT. THE PASSENGER PROTECTIVE CAGE IN THE TOYOTA PRIUS DID AN IMPRESSIVE JOB OF PROTECTING THE OCCUPANTS BUT A PLASTIC LAYER WOULD HAVE PREVENTED INJURIES AND CONTENTS LOSS. *TR

May 21, 2015

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

COMBINATION METER FAILURE WHILE DRIVING. UNABLE TO VIEW SPEEDOMETER OR DASH LIGHTS. CAR SOMETIMES LOCKS UP, UNABLE TO VIEW ABS SIGNAL BECAUSE DASHLIGHTS BECOME INOPERABLE. UNABLE TO TURN CAR OFF DURING DASHBOARD/COMBINATION METER FAILURE. *TR

Oct 19, 2016

THE ELECTRONIC DASH (HEADS UP INSTRUMENT DISPLAY) ON OUR 2007 PRIUS HAS INTERMITTENTLY FAILED TO LIGHT OVER THE LAST YEAR. YESTERDAY, IT FAILED AND ALSO WOULDN'T TURN OFF. WE ALWAYS USE THE REMOTE (KEYLESS) IGNITION SYSTEM. BUT, AFTER THE FAILURES YESTERDAY I PUT THE ELECTRONIC KEY FOB INTO THE HOLE IN THE DASH THINKING THAT MIGHT HELP. INSTEAD, I COULDN'T REMOVE IT. I TRIED EVERY COMBINATION OF PRESSING BUTTONS (THE PARK AND POWER BUTTONS) AND OTHER CONTROLS, BRAKES PEDAL, SHIFTER AND IT STILL WOULDN'T SHUT OFF OR LIGHT UP THE DISPLAY. AFTER HOLDING THE POWER BUTTON IN FOR AN EXTENDED AMOUNT OF TIME, IT TURNED OFF AND EJECTED THE KEY FOB. BUT THEN THE CAR WOULDN'T LIGHT UP THE INSTRUMENT DISPLAY OR START. THIS MORNING, AGAIN, IT WOULD NOT START. I WAS TOLD BY AN EXPERIENCED PRIUS MECHANIC (ALSO AN OWNER) THAT THESE WERE CLASSIC SYMPTOMS OF A FAILING POWER AMPLIFIER FOR THE DISPLAY AND THAT IT WAS A "SECRET WARRANTY," A VOLUNTARY REPAIR TO AVOID A GOVERNMENT RECALL, BUT THAT TOYOTA WOULD ONLY DO IT FOR 10 YEARS. THE DEALER REFUSED TO DO IT UNDER WARRANTY EVEN THOUGH THE SYMPTOMS BEGAN BEFORE THE CAR WAS 10 YEARS OLD. THEY TOLD ME THE RECALL WAS ONLY GOOD FOR NINE YEARS. THEY WANT $765 FOR THE REPAIR. IT STRIKES ME THAT THIS IS A SAFETY FAILURE AND SHOULD BE COVERED, PERIOD. WITH NO INDICATION OF SPEED OR OTHER FUNCTIONS (ABS FUNCTION, TRACTION CONTROL, ETC.), OR TO TURN THE VEHICLE OFF, IT IS UNSAFE TO OPERATE THE VEHICLE. THE VARIOUS FAILURES, INCLUDING LOSS OF CRUISE CONTROL WHILE IN MOTION, TOOK PLACE WHEN THE CAR WAS COLD AND WHEN IT WAS WARMED UP. AT REST AND IN MOTION.

Sep 26, 2016

SERVICE BRAKES,FUEL/PROPULSION SYSTEM

2 complaints

I HAVE OWNED TWO 2007 TOYOTA PRIUS. BOTH HAVE BEEN TOTALED DUE TO WHAT I BELIEVE IS A FAILURE OF THE HYBRID DRIVETRAIN TO DISENGAGE DURING EMERGENCY BRAKING. FIRST 2007 PRIUS, PURCHASED NEW IN 2007. ON DEC 9, 2009, TO AVOID A COLLISION, I FULLY PRESSED THE BRAKES WITH FULL FORCE HOWEVER THE PRIUS CONTINUED TO PROPEL FORWARD. I SHOULD EASILY HAVE BEEN ABLE TO STOP THE VEHICLE IN TIME. AS IT CONTINUED TO PROPEL FORWARD, I COLLIDED WITH THE OTHER CAR. THE SPEED AT THE MOMENT OF IMPACT WAS APPROX 25 MPH. NO AIRBAGS WERE DEPLOYED. THE VEHICLE WAS DEEMED A TOTAL LOSS DUE TO THE EXTENSIVE COST OF REPAIRING THE HYBRID SYSTEM. I HAVE THE PHOTOGRAPHS OF THE ACCIDENT AND THE POLICE REPORT. SECOND TOYOTA PRIUS: I PURCHASED AN EXACT REPLACEMENT USED 2007 PRIUS IN DEC 2009. ON OCTOBER 17, 2015, A CAR STOPPED ABRUPTLY IN FRONT OF MY WIFE WHO WAS DRIVING AT APPROX 40 MPH. SHE REPORTED PRESSING ON THE BRAKES WITH FULL FORCE BUT THAT THE PRIUS CONTINUED TO PROPEL FORWARD. SHE HIT CAR IN FRONT THEN SWERVED TO THE RIGHT AS THE PRIUS CONTINUED TO PROPEL FORWARD. SHE STEERED TO THE LEFT INTO THE CENTER MEDIAN AND THE PRIUS STOPPED. THE CAR THEN CAUGHT ON FIRE. NO AIRBAGS WERE DEPLOYED. I HAVE THE PHOTOGRAPHS OF THE VEHICLE AND THE POLICE REPORT. I CONTACTED TOYOTA IN NOV 2015. AN INVESTIGATION WAS OPENED. A TOYOTA 'FIELD TECHNICAL SPECIALIST' INSPECTED THE VEHICLE. I SIGNED AN 'EDR CONSENT FORM' FOR TOYOTA TO READ ANY DATA FROM THE VEHICLE. HOWEVER DUE TO THE FIRE, THEY WERE NOT ABLE TO READ ANY DATA. ON JANUARY 26, 2016 I RECEIVED A LETTER FROM A LEGAL CLAIMS ADMINISTRATOR AT TOYOTA MOTOR SALES, USA, INC., STATING 'OUR INSPECTION WAS UNABLE TO CONFIRM ANY EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT IN YOUR VEHICLE'. I CONTINUE TO OWN THE VEHICLE AND HAVE IT IN MY POSSESSION AT THIS TIME.

Feb 03, 2016

Crash: 1

Fire: 1

I HAVE OWNED TWO 2007 TOYOTA PRIUS. BOTH HAVE BEEN TOTALED DUE TO WHAT I BELIEVE IS A FAILURE OF THE HYBRID DRIVETRAIN TO DISENGAGE DURING EMERGENCY BRAKING. THIS REPORT IS REGARDING THE FIRST VEHICLE. I HAVE FILED A SEPARATE REPORT FOR THE SECOND VEHICLE WHICH I STILL HAVE IN MY POSSESSION. FIRST 2007 PRIUS, PURCHASED NEW IN 2007. ON DEC 9, 2009, TO AVOID A COLLISION, I FULLY PRESSED THE BRAKES WITH FULL FORCE HOWEVER THE PRIUS CONTINUED TO PROPEL FORWARD. I SHOULD EASILY HAVE BEEN ABLE TO STOP THE VEHICLE IN TIME. AS IT CONTINUED TO PROPEL FORWARD, I COLLIDED WITH THE OTHER CAR. THE SPEED AT THE MOMENT OF IMPACT WAS APPROX 25 MPH. NO AIRBAGS WERE DEPLOYED. THE VEHICLE WAS DEEMED A TOTAL LOSS DUE TO THE EXTENSIVE COST OF REPAIRING THE HYBRID SYSTEM. I HAVE THE PHOTOGRAPHS OF THE ACCIDENT AND THE POLICE REPORT. SECOND TOYOTA PRIUS: I PURCHASED AN EXACT REPLACEMENT USED 2007 PRIUS IN DEC 2009. ON OCTOBER 17, 2015, A CAR STOPPED ABRUPTLY IN FRONT OF MY WIFE WHO WAS DRIVING AT APPROX 40 MPH. SHE REPORTED PRESSING ON THE BRAKES WITH FULL FORCE BUT THAT THE PRIUS CONTINUED TO PROPEL FORWARD. SHE HIT CAR IN FRONT THEN SWERVED TO THE RIGHT AS THE PRIUS CONTINUED TO PROPEL FORWARD. SHE STEERED TO THE LEFT INTO THE CENTER MEDIAN AND THE PRIUS STOPPED. THE CAR THEN CAUGHT ON FIRE. NO AIRBAGS WERE DEPLOYED. I HAVE THE PHOTOGRAPHS OF THE VEHICLE AND THE POLICE REPORT. I CONTACTED TOYOTA IN NOV 2015. AN INVESTIGATION WAS OPENED. A TOYOTA 'FIELD TECHNICAL SPECIALIST' INSPECTED THE VEHICLE. I SIGNED AN 'EDR CONSENT FORM' FOR TOYOTA TO READ ANY DATA FROM THE VEHICLE. HOWEVER DUE TO THE FIRE, THEY WERE NOT ABLE TO READ ANY DATA. ON JANUARY 26, 2016 I RECEIVED A LETTER FROM A LEGAL CLAIMS ADMINISTRATOR AT TOYOTA MOTOR SALES, USA, INC., STATING 'OUR INSPECTION WAS UNABLE TO CONFIRM ANY EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT IN YOUR VEHICLE'.

Feb 03, 2016

Crash: 1

ELECTRICAL SYSTEM,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING, WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE AND THE ELECTRONIC WATER PUMP FAILED. THE DEALER STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM) WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

Sep 21, 2015

HYBRID BATTERY FAILED. THE BATTERY IS HYPED AS LASTING THE LIFETIME OF YOUR CAR. 7 YEARS AND 131K IS NOT A LIFETIME IN MY OPINION. IF I LIVED OR BOUGHT MY CAR IN CA, IT WOULD BE COVERED UNDER WARRANTY. BECAUSE I LIVE IN ALABAMA, IT IS NOT. WARRANTY SHOULD BE STANDARDIZED. *TR

Mar 11, 2014

STEERING,ELECTRICAL SYSTEM

2 complaints

THE BUTTONS ON THE STEERING WHEEL BEGAN TO STOP WORKING. ONE BY ONE, EACH BEGAN TO FAIL. I WASN'T TOO WORRIED SINCE THEY'RE SIMPLY THE CLIMATE AND STEREO CONTROLS, HOWEVER, AS I BEGAN RESEARCHING ALL SIGNS POINTED TO THIS BEING THE "CLOCK SPRING" ASSEMBLY. THIS ALSO CONTROLS THE AIRBAG AND IS A HUGE SAFETY ISSUE. I WENT TO THE DEALER WHO CONFIRMED AND SAID THIS WOULD COST $500 TO REPAIR. WHEN I ASKED ABOUT THE AIRBAG THEY SAID THEY DO NOT RECOMMEND THAT I DRIVE THE CAR BECAUSE THE AIRBAG "MIGHT NOT WORK" ANYMORE. AFTER SEEING A SUFFICIENT AMOUNT OF POSTS HERE, I WANTED TO ALSO ADD MY FEEDBACK AS IT APPEARS THIS IS FAR MORE WIDESPREAD THAN JUST AN ISOLATED INCIDENT. I HAVE DRIVE 4 OTHER (NON-TOYOTA) VEHICLES FOR WELL ABOVE 200,000 MILES AND NEVER HAD THIS ISSUE. MY FATHER (AUTOMOTIVE MECHANIC FOR ANOTHER CAR BRAND) SAID HE'S NEVER HAD ANYONE COME IN WITH THIS ISSUE BEFORE. CONSIDERING THAT TOYTA PRIDES THEMSELVES AS HAVING SAFE VEHICLES, I WOULD HOPE THAT THEY CONSIDER A RECALL ON THIS LIFE-THREATENING PART FAILURE. *TR

Aug 06, 2014

AFTER SHORT PERIOD OF SERVICING A RECALL ON STEERING EXTENSION SHAFT #C0T, SOME OF STEERING WHEEL BUTTONS STOPPED FUNCTIONING DUE TO DAMAGES TO CLOCK-SPRING CABLE. THE DEALERSHIP DON'T WANT TO ADMIT THEIR TECHNICIAN FAULT FAILING TO REALIGN THE STEERING WHEEL TO CENTER POSITION. MANY OF PRIUS SECOND GENERATION HYBRID OWNERS BEEN RECALLED HAVE THIS ISSUE AFTER FIXING THE SHAFT. IS THE DAMAGED SPRING CABLES ALREADY WERE OR DUE TO LACK OF EXPERTISE? *TR

Aug 01, 2013

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

2 complaints

I WAS TRAVELING AT 50MPH WHEN AN ALARM SOUNDED IN THE CAR AND 4 LIGHTS LIT UP ON THE DASHBOARD ? THE BRAKE SYSTEM WARNING LIGHT, MASTER WARNING LIGHT, VSC AND MALFUNCTION INDICATOR LAMP. THE VEHICLE WAS TAKEN TO A TOYOTA DEALERSHIP WHERE THEY ADVISED THE HYBRID WATER PUMP NEEDED REPLACING. I THEN DISCOVERED THERE IS A RECALL ON THE HYBRID WATER PUMPS BUT WAS ADVISED MY VEHICLE WAS NOT ON THE LIST FOR THE RECALL. THE DETAILS OF MY MISHAP CORRELATE TO THE TOYOTA RECALL NOTICE THAT TOYOTA PUT OUT REGARDING THE HYBRID WATER PUMPS. I BELIEVE MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST TO HAVE THIS SAFETY ISSUE ADDRESSED AND THAT THE RECALL NOTICE DOES NOT ADEQUATELY COVER ALL TOYOTA VEHICLES WITH THIS POSSIBLE ISSUE. *TR

Jul 03, 2014

WHILE DRIVING ON HIGHWAY ABOUT 60MPH, VEHICLE SUDDENLY LOST BRAKES. BRAKE, ABS AND VSC IDIOT LIGHT WENT ON. INSIDE VEHICLE BUZZER SOUNDED. VERY LITTLE HYDRAULIC BRAKING. WAS ONLY ABLE TO STOP VEHICLE BECAUSE I WAS GOING UP HILL. *TR

Apr 23, 2014

ELECTRICAL SYSTEM,AIR BAGS

2 complaints

I HAVE SEEN THE RECENT RECALL RELATED TO MANY MAKES AND MODELS OF TOYOTA'S FOR THE CLOCK-SPRINGS OR SPIRAL CABLES IN THE STEERING WHEEL. THIS IS A VERY IMPORTANT PART OF THE CAR WHICH PROVIDES THE ELECTRICAL CONNECTION FOR MANY COMPONENTS SUCH AS THE STEERING WHEEL CONTROLS, HORN, AND AIR BAGS. I HAVE HEARD OF OTHERS WITH THE SAME ISSUES IN THEIR GENERATION II PRIUS (2004-2009). MY SPIRAL CABLE HAS RECENTLY STOPPED WORKING AS WELL AND SEEING AS THIS IS A SAFETY ISSUE I BELIEVE TOYOTA SHOULD BE RESPONSIBLE FOR CORRECTING IT. *TR

May 21, 2014

AFTER TAKING THE VEHICLE IN FOR A RECALL FOR A STEERING COLUMN ISSUE, 3 OF THE BUTTONS ON THE STEERING COLUMN FAIL TO OPERATE ONCE THE RECALL REPAIR WAS COMPLETE. THE DEALER SAYS IT'S AN ISSUE WITH THE CLOCKSPRING CABLE AND ARE NOT WILLING TO REPAIR IT AT NO COST. *TR

Aug 09, 2013

STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT

2 complaints

2007 TOYOTA PRIUS REAR HATCH HANDLE FAILURE. RUBBER COVER MELTS INTO ELECTRIC SWITCH MAKING IT INOPERABLE. *TR

Nov 07, 2013

HATCH LATCHES SHOULD NOT MELT DOWN IN 2-3 YEARS, AND ACCESS TO THE HATCH IS A LIFE SAFETY ISSUE. AS WITH MANY OTHER 2007 TOYOTA PRIUS VEHICLES THE RUBBER MATERIAL ON THE HANDLE OF THE REAR HATCH HAS BEEN DETERIORATING ON MY 2007 TOYOTA PRIUS AND IS GETTING MORE DIFFICULT TO USE. WITHOUT AN EXPENSIVE REPLACEMENT BY TOYOTA THE PART WILL FAIL BEYOND THE ABILITY TO OPEN THE REAR HATCH. TOYOTA REFUSES TO RECALL THE PART AND REPLACE IT AS A DEFECTIVE PART. *TR

Sep 29, 2013

AIR BAGS,STRUCTURE

2 complaints

THE CAR WAS INVOLVED IN A COLLISION NORTH OF SAN ANTONIO, TEXAS. THE COLLISION ENDED UP BEING A TOTAL LOSE OF THE VEHICLE DUE TO THE FRAME BEING SPLIT, FIREWALL BENT AND A BROKEN WINDSHIELD. MY CONCERN IS THE AIRBAGS DID NOT DEPLOY. THE AIRBAGS NOT DEPLOYING WITH AN IMPACT OF THIS NATURE COULD INCREASE THE LIKELIHOOD OF INJURIES. I BELIEVE A FAILURE OF SAFETY EQUIPMENT OF THIS NATURE SHOULD BE INVESTIGATED TO PREVENT POSSIBLE FUTURE INJURIES OR FATALITIES. *TR

Aug 31, 2012

Crash: 1

ON MY WAY HOME FROM WORK ON THE FRONTAGE ROAD ALONG I-5. MY TIRES HIT THE GRAVEL AND I LOST CONTROL. I WENT THROUGH THE GRASS ON THE SIDE OF THE ROAD DOWN A DIP AND LANDED ON THE PASSENGER SIDE OF THE CAR ON THE RAILROAD TRACKS. I BEGAN TO ROLL AND ROLLED THE CAR FROM SIDE TO SIDE AT LEAST 15 TIMES. A ROW OF TREES IS WHAT STOPPED ME. THE ENGINE WAS STILL RUNNING AND I WAS STILL BUCKLED IN THE DRIVERS SEAT. I HAD TO KICK OUT THE WINDSHIELD IN ORDER TO GET OUT OF THE CAR. I WENT TO EMERGENCY THAT NIGHT WHERE I WAS X-RAYED AND CHECKED OUT. I ENDED UP WITH ONLY MAJOR BRUISING ON THE LEFT SIDE OF MY BODY, THE CHP THAT RESPONDED WAS SURE I WAS DEAD. THEY TOLD ME THEY EXPECTED TO SEE A DEAD BODY IN THE CAR. I BARELY ESCAPED WITH MY LIFE AND THE AIR BAGS NEVER DEPLOYED IN THE CAR. *JB

Jun 26, 2012

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,VISIBILITY

2 complaints

I OWN A 2007 PRIUS AND NOTICED THIS PROBLEM FOR SEVERAL MONTHS ALREADY. MARCH 7, 2010 WAS A RAINING DAY IN SAN DIEGO. AT ABOUT NOON, I DROVE MY WIFE TO THE MARKET WITH THE PRIUS. I NEEDED TO TURN ON THE WARM AIR TO DEFROST THE WINDSHIELD FOR BETTER VISIBILITY. WHAT I GOT WAS THE COLD AIR FROM THE A/C. I CHECKED THE A/C INDICATOR AND IT WASN'T ON. I TOUCHED THE INDICATOR TO TURN IT ON THEN OFF BUT NOTHING CHANGED. THE AIR WAS STILL COLD. AFTER SHOPPING AT THE MARKET, WE STARTED THE PRIUS AGAIN TO DRIVE HOME. THE AIR THEN CHANGED TO WARM. WHAT WE LEARNED WAS ONLY A TOTAL TURN OFF COULD CHANGE THE 'STUCK' CONDITION IN THE PRIUS. THIS WAS NOT A DANGEROUS INCIDENT BUT IT COULD RELATE TO THE ELECTRONICS MALFUNCTION IN ANOTHER SERIOUS ACCIDENT. *TR

Mar 10, 2010

I OWN AND OPERATE A 2007 TOYOTA PRIUS. TO DATE I HAVE BEEN EXTREMELY SATISFIED WITH THE VEHICLE. HOWEVER, RECENTLY I HAVE BEEN EXPERIENCING INTERMITTENT FAILURE OF MY PASSENGER HEADLIGHT AND OCCASIONALLY THE BRAKE LIGHT ON THE PASSENGER SIDE. THIS IS A SAFETY CONCERN BECAUSE I DO NOT KNOW WHEN THE LIGHT IS ON OR OFF. THE OTHER DAY I WAS PULLED OVER BY THE POLICE AND RECEIVED A REPAIR ORDER. THE COST FROM THE DEALER TO REPLACE THE BULB IS $535.00, APPARENTLY THIS IS MAINTENANCE AND A NON WARRANTY ITEM. PERSONALLY I THINK THERE IS A DESIGN FLAW IF IT REQUIRES A MECHANIC TO CHANGE A LIGHTBULB. I AM POSTING A MESSAGE HERE IN HOPES THAT THIS WILL CONVERT INTO A SAFETY RECALL. I AM GOING TO WORK WITH THE DEALER AND TOYOTA TO TRY AND GET THIS REPAIR COVERED. WISH ME LUCK! *TR

Nov 22, 2008

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

2 complaints

WHILE TURNING INTO A PARKING SPOT, I EXPERIENCED A TOTAL LOSS OF BRAKING WHILE THE VEHICLE BEGAN ACCELERATING WITHOUT GAS PEDAL PRESSURE. AFTER JUMPING A CURB, THE BRAKE PEDAL BECAME ACTIVE AND THE CAR WAS STOPPED. *TR

Mar 04, 2010

WHEN I BOUGHT MY NEW PRIUS IN 2007 I KNEW THERE WAS SOMETHING STRANGE. EVERYTIME I WENT DOWN THIS BIG HILL NEAR MY HOUSE THE CAR WOULD SHOOT FORWARD A BIT AND IT WOULD BE HARD TO BRAKE. I CALLED MY DEALER AND THEY TOLD ME IT WAS AN ADVANCED SAFTY FEATURE. THE MORE I DROVE THE CAR THE WORSE IT GOT. I WOULD AVOID ROUTES WITH HILLS IN THE RAIN. IN 2009 WHEN I HAD MY 2ND CHILD I DECIDED TO GET RID OF THE CAR BECAUSE THE PROBLEM WAS GETTING WORSE. IT WAS AS IF I WAS SLIDING ON ICE IN THE MIDDLE OF THE SUMMER *CN

Feb 06, 2010

POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

I HAVE A 2007 PRIUS, AND EVERY TIME I GO OVER A BUMP IN THE ROAD, MY CAR ACCELERATES,AND I GET A RUN AWAY FEELING THAT LASTS ABOUT 30-45 SECONDS. IN ADDITION, WHEN I AM AT REST, AND THE MOTOR IS ON AND MY FOOT IN ON THE BRAKE, THE CAR MAKES A NOISE AS IF THE HORN IS LOWLY HONKING. I HAVE DESCRIBED BOTH OF THESE THINGS TO MY DEALERSHIP, AND THEY TOLD ME THAT THEY NEVER HEARD OF THIS PROBLEM BEFORE. THEY SAID THAT THEY CHECKED IT OUT. IT STILL REMAINS. *TR

Feb 28, 2010

MY NEAR DEATH EXPERIENCE DRIVE MY 2007 TOYOTA PRIUS ON AUGUST 30, 2007** **WHILE DRIVING MY 2007 PRIUS BEHIND A 16-WHEELER AND AT AN AVERAGE SPEED OF 60MPH, SUDDENLY MY PRIUS' ENGINE & MOTORS ROARED AND THE SPEED SURGED SO STRONGLY THAT IF I DIDN'T RIDE THE BRAKES, I SAW MYSELF RAMMING INTO THE BACK OF THE 16-WHEELER IN FRONT OF ME. ALSO AT THIS TIME, A CADILLAC SUV WAS FOLLOWING ME TO CLOSE ON THIS GEORGIA SECONDARY-HIGHWAY#121 WHEREBY I VISUALIZE A TRAGIC ACCIDENT ABOUT TO OCCUR. AFTER ABOUT A HALF-MILE RIDING THE BRAKES AND FEELING THE PULLING TORQUE OF THOSE POWERFUL ELECTRIC MOTORS ON THE FRONT WHEELS, I SAW MY CHANCE TO EXIT AHEAD WHERE TWO TRASH DUMPSTERS APPEARED. AS I STOPPED THE PRIUS, I NOTICE SMOKE COMING OVER THE HOOD. SO I JUMP OUT OF THE PRIUS. I SAW FLAMES ROUND THE FRONT WHEEL WELL THAT SOON FLAMED OUT. I CONTACTED AAA AUTO CLUB SOUTH AND HAD THE PRIUS TOWED 45 MILES BACK TO THE ANN TAYLOR TOYOTA DEALERSHIP/SERVICE CENTER WHERE I ORIGINALLY PURCHASED THE 2007 PRIUS. FIVE DAYS LATER, I WAS NOTIFIED BY THE SERVICE CENTER THAT A PIECE OF FLEXIBLE "CARPET MAT" SUDDENLY "RIGGED" ENOUGH IN ORDER TO BECOME WEDGED ONTO THE ACCELERATOR AND NO ADDITIONAL SERVICES REQUIRED. (INVOICE#TOCS368561 DATED 09/05/07) NOW IN DISBELIEF AND SCARED, I HAD MY 2007 PRIUS RE-INSPECTED AT PRECISION TUNE AUTO CARE (INVOICE#165110 DATED 09/06/07). THIS INSPECTED YIELDED EVIDENCE OF A PREVIOUS FIRE AND BURNED ROTORS! I CONTACTED BY PHONE TOYOTA CORP CUSTOMER SERVICE AND USAA AUTO INSURANCE. I CONTACTED A LEGAL ATTORNEY THAT ADVISED ME THAT MY CIRCUMSTANCES REQUIRED HIRING A MECHANICAL ENGINEER TO DISPROVE TOYOTA'S ASSERTION OR DRIVE THE VEHICLE UNTIL THE RUN-A-WAY ACCELERATION OCCURS AGAIN. AS OF THIS DATE, HAVING BEEN "STONEWALLED" THE PAST TWO YEARS, I WANT TO VERIFY THAT YOUR DEPARTMENT HAS A RECORD OF MY INCIDENT. *TR

Feb 23, 2010

Fire: 1

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC

2 complaints

THE 'BRAKE CUT-OUT DRIVING OVER A POTHOLE OR MANHOLE COVER' IS >NOT< RESTRICTED TO THE 2010 PRIUS. MY 2007 HAS DONE THAT SINCE DAY ONE [65K MILES AGO]. THERE ARE HILLS NEAR MY HOUSE WHERE I HAVE TO GO OUT OF MY WAY TO AVOID MANHOLE COVERS -- PARTICULARLY THE LAST ONE NEAR A STOP SIGN. THE CAR JUST GOES INTO FREE-WHEEL MODE FOR A SECOND OR SO.

Feb 08, 2010

ON SEVEN SEPARATE OCCASIONS SINCE 2007 (THE YEAR OF THE PRIUS BEING REPORTED ) A SLIGHT SKID OCCURS, WHICH ALSO RESULTS IN THE SKID LIGHT COMING ON, WHEN BRAKE PEDAL IS PRESSED. HAS BEEN INCREASING IN FREQUENCY -- THREE TIMES IN LAST WEEK--AND USUALLY OCCURS WITHIN THE FIRST MILE OF CAR USE THAT DAY. I REPORTED THE LAST INCIDENT BELOW. HOWEVER, THIS WAS FIRST NOTICED SOMETIME IN 2007 AFTER JULY PURCHASE DATE. *CN

Feb 06, 2010

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT

2 complaints

2007 PRIUS, TOURING MODEL-RIGHT HEADLAMP WENT OUT WHILE DRIVING-ONLY 26,000 MILES ON CAR SO FAR. NEXT OPERATION, LIGHT WORKING AGAIN. POSES VERY BIG SAFETY HAZARD. TOLD THAT MY PLATINUM CERTIFIED WARRANTY AND EXTENDED 100,000 MILE WARRANTY WOULD NOT COVER THIS $400 + REPAIR--AND I HAVE ONLY OWNED THE CAR LESS THAN 2 MONTHS. *TR

Nov 24, 2009

THE PASSENGER SIDE HEADLIGHT TURNS OFF INTERMITTENTLY AT NIGHT. COMES ON AND GOES OFF RANDOMLY, EVEN WHEN ON A FLAT SURFACE OR SITTING STILL. RECENTLY I WAS DRIVING ON A DARK, WINDING ROAD AND IT WENT OUT PRESENTING AN EXTREMELY DANGEROUS CONDITION. ACCORDING TO THE DISCUSSION BOARDS, THIS IS A VERY COMMON INDICATION AND VERY EXPENSIVE REMEDIATION ITEM WHICH WILL PREVENT MANY FROM FIXING DURING OUT CURRENT ECONOMIC CRISIS. I AM VERY WORRIED ABOUT MY WIFE DRIVING AT NIGHT IN THIS CAR DON'T WANT MY CHILDREN IN IT AT NIGHT. THIS IS A VERY SERIOUS ISSUE IN THAT THE DRIVER COULD HIT SOMETHING RESULTING IN INJURY TO THE OCCUPANTS, OR ANOTHER CAR COULD BECOME CONFUSED BY THE HEADLIGHT FAILURE RESULTING IN AN INCIDENT. AGAIN, THE MESSAGE BOARDS ARE LOADED WITH DISCUSSION ON THIS ITEM. *TR

Apr 14, 2009

VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY

2 complaints

I WAS DRIVING HOME FROM WORK ON THE MORNING OF AUGUST 16TH, 2008 WHEN MY 2007 PRIUS BEGAN TO HYDROPLANE. I STRUCK THE LEFT GUARDRAIL , SPUN RIGHT AND THEN THE CAR CATAPULTED ACROSS THE INTERSTATE. I HIT A CONCRETE BARRIER AND THE CAR THEN ROLLED ONTO ITS LEFT DRIVER SIDE AND SKIDDED MAYBE 100'. I CHALKED IT UP TO THE ROADS BEING WET BUT THE ODD THING WAS THAT THE CAR ACCELERATED ONCE I HIT THE LEFT GUARD RAIL AND STARTED TO CROSS OVER THE INTERSTATE. AT THIS POINT, THE BRAKES AND STEERING WOULD NOT WORK. I CRASHED HEAD ON INTO THE CONCRETE BARRIER ON THE RIGHT SIDE OF THE INTERSTATE. MY STORY SOUNDS VERY MUCH LIKE SOME OF THE POSTS I HAVE READ. IT IS FRIGHTENING THAT SO MANY PEOPLE HAVE EXPERIENCED THE SAME ORDEAL AND THAT TOYOTA CONTINUES TO DENY IT AND BLAME IT ON THE FLOOR MATS! *TR

Nov 09, 2009

Crash: 1

Injuries: 1

I SUSPECT THE CURRENT TOYOTA RECALL IS MORE THAN A FLOOR MAT MALFUNCTION. I OWN AN '07 PRIUS. NINETY PERCENT OF THE TIME THE CAR SHUTS DOWN IMMEDIATELY UPON "FIRMLY & BRIEFLY" DEPRESSING THE POWER BUTTON, PRECISELY AS DESCRIBED IN THE OWNER'S MANUAL. HOWEVER, ABOUT 10% OF THE TIME IT DOES NOT SHUT DOWN ON THE FIRST PUSH, AND WILL MOVE FORWARD WHEN I TAKE MY FOOT OFF THE BRAKE. I HAVE TO PUSH THE POWER BUTTON A SECOND TIME TO STOP THE ENGINE. THE DEALER ACTUALLY TOLD ME I SHOULD PUSH THE "PARK" BUTTON BEFORE PUSHING THE POWER BUTTON TO TURN THE CAR OFF. IT SAYS NOTHING ABOUT DOING THAT IN THE MANUAL. NOW THEY'RE SAYING YOU SHOULD HOLD THE POWER BUTTON 3 SECONDS TO TURN OFF THE CAR? THE MANUAL SAYS (P. 141 AND ELSEWHERE) "THE HYBRID SYSTEM WILL START AND STOP BY FIRMLY PRESSING THE "POWER" SWITCH BRIEFLY WITH THE BRAKE PEDAL DEPRESSED." THREE SECONDS IS CERTAINLY MORE THAN "BRIEFLY," AND MORE THAN IT TAKES TO TURN OFF THE ENGINE 90% OF THE TIME. FORTUNATELY, I HAVEN'T HIT ANYONE OR ANYTHING, I'VE GOTTEN USED TO IT, AND I'M CAREFUL TO BE SURE THE ENGINE HAS ACTUALLY STOPPED BEFORE I TAKE MY FOOT OFF THE BRAKE. ONCE IN A WHILE, I HAVE TO PUSH THE POWER BUTTON A SECOND TIME, AN INCONVENIENCE HARDLY WORTH MENTIONING. HOWEVER, I'M NOW CONCERNED THAT THE MINOR PROBLEM I'M EXPERIENCING COULD PROGRESS INTO SOMETHING MUCH MORE DANGEROUS. LOOK AT THE MAT: SOMEONE WOULD HAVE TO DELIBERATELY INSTALL IT SO IT WAS OVER (RATHER THAN UNDER) THE ACCELERATOR PEDAL TO CAUSE A PROBLEM. I DON'T THINK IT'S THE MAT. I THINK THERE'S A PROBLEM WITH THE COMPUTER. *TR

Sep 30, 2009

FUEL SYSTEM, OTHER

2 complaints

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE OWNER'S MANUAL STATED THAT THE VEHICLE SHOULD HOLD 11.9 GALLONS OF FUEL, BUT IT ONLY HOLDS 6.4 GALLONS. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE RESET BUTTON IS CONSTANTLY PRESSED; THEREFORE, NO ONE CAN DETECT WHEN THE GAS TANK IS NEAR EMPTY. THE CURRENT MILEAGE WAS 11,000 AND FAILURE MILEAGE WAS 1,000.

Mar 04, 2008

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT HE SMELLED GAS INSIDE THE VEHICLE AFTER DRIVING IT FOR A FEW WEEKS. THE AROMA INTENSIFIED AND HE DISCOVERED A STREAM OF FUEL LEAKING FROM THE REAR OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT A RODENT CHEWED TROUGH ONE OF THE FUEL LINES. HE TOOK THE VEHICLE TO ANOTHER TOYOTA DEALER AND THEY CONFIRMED THAT A RODENT CAUSED THE FAILURE, HOWEVER, THE CONTACT STILL DID NOT BELIEVE THE DIAGNOSIS. THE VEHICLE WAS TAKEN TO A HONDA DEALER AND THEY STATED THAT THE SUB ASSEMBLY TUBE WAS IMPROPERLY INSTALLED AND CAME APART. THE TUBE ASSEMBLY WAS REPLACED. THE MANUFACTURER STATED THAT THEY WILL HONOR THE FIRST DEALER'S DIAGNOSIS. THE FAILURE MILEAGE WAS 25,065 AND CURRENT MILEAGE WAS 25,100.

Sep 06, 2007

UNKNOWN OR OTHER,STRUCTURE

1 complaint

Hatch release has melted, see NHTSA ID’s for example: 10511408, 10533059, 10504366, 10496197, 10448470, etc.

Jul 10, 2024

EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS

1 complaint

The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.

Nov 10, 2023

Crash: 1

Injuries: 1

EXTERIOR LIGHTING,AIR BAGS

1 complaint

Both headlights failed, one earlier, then the second, on a cloudy night on an unlit, deserted rural stretch of interstate highway. Driver started slowing down from 60 mph, looking for a place to pull over. An accident resulted--only the defective car was involved. No airbag was deployed. The driver was injured. (Full recovery--months.) The car was totaled.

Oct 17, 2023

Crash: 1

ELECTRICAL SYSTEM,ENGINE,HYBRID PROPULSION SYSTEM

1 complaint

The contact owns a 2007 Toyota Prius. The contact stated that while at a stop light, she attempted to drive however, the vehicle failed to exceed 25 MPH. The HC battery, ECU, and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the vehicle displayed DTC code: P3190 (Engine Failure). The vehicle was towed to the local dealer, where it was diagnosed that the hybrid battery was severely drained, and the mechanic retrieved DTC codes: P3000 and P0A80 for the hybrid battery pack. The vehicle was not repaired. The vehicle was towed to another independent mechanic, who replaced the battery, but the failure persisted. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 160,000. The contact stated the vehicle was actually overfilled with oil at the mechanic's shop that performed the oil change, so that is what caused the issues with my vehicle.

Jun 06, 2023

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

Unknown I had just financed the vehicle 2-3 days prior.

Apr 27, 2023

Crash: 1

Injuries: 1

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

Instrument panel cluster failure. Panel goes black while driving and lose power. Vehicle won’t start or shut off. My vehicle was getting serviced at the dealership and they couldn’t start the vehicle. I was told the instrument panel cluster was the problem. I contacted Toyota Customer Service, and was told they were aware of the issue. They had issued an extended warranty and sent out a letter to all owners this warranty has expired in 2016. If you purchased your vehicle after 2016 you would not have received any notice regarding this. While driving you can’t see you speed, your gear selection, fuel level, lights and no warning lights. The warning is that your vehicle won’t start or shut off.

Nov 03, 2022

SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2007 Toyota Prius. The contact stated that while driving the speed was unknown due to the instrument cluster being inoperable. On another occasion while driving approximately 45 MPH, the brake pedal was depressed but failed to operate properly; however, on that occasion the instrument cluster was operating as designed. The vehicle stability control, ABS, and brake light warning lights were illuminated. The vehicle was taken to an independent mechanic and diagnosed with an actuator and brake booster failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 203,202.

Jul 05, 2022

SUSPENSION,AIR BAGS,SERVICE BRAKES

1 complaint

Abs vsc brake light on

Jul 03, 2021

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

BRAKE ACTUATOR PUMP IS A KNOWN ISSUE ON THIS GENERATION PRIUS AND TOYOTA HAS STOP OFFERING A WARRANTY BEFORE I EVEN GOT THE VEHICLE.

Apr 22, 2021

STEERING,ENGINE

1 complaint

WE NOTICED THE RED TRIANGLE LIGHT AND SO WE CHECKED THE ENGINE OIL. THE DIP STICK WAS DRY. I PUT OIL IN THE ENGINE AND THE RED TRIANGLE WENT AWAY. I KEPT AN EYE ON THE OIL LEVEL OCCASIONALLY I NEEDED TO PUT MORE OIL IN THE ENGINE. 3 MONTHS AFTER TAKING THE CAR FOR A REGULAR OIL CHANGE AT THE TOYOTA DEALER THE RED TRIANGLE CAME UP AGAIN AND THIS TIME I SPOKE TO THE DEALERSHIP ABOUT THE ISSUE. THE RESPONSE WAS THAT IT WOULD BE EXPENSIVE TO REPAIR THE CAR AND THE BEST SOLUTION WAS TO BUY A NEW CAR. I WAS NEVER TOLD ABOUT THE 2011 TSB FOR EXCESS OIL CONSUMPTION THAT TOYOTA HAD ISSUED. TODAY, JULY 17TH, 2020,I CALLED THE DEALER TO ASK ABOUT THE TSB, AND I WAS TOLD THAT THE TSB HAS BEEN OUT FOR 10 YEARS SO I HAD HAD UNTIL 2017 TO QUALIFY. I DO NOT BELIEVE I EVER RECEIVED A LETTER NOTIFYING ME ABOUT THE ISSUE. HAD I RECEIVED THE NOTIFICATION I WOULD BEEN THE FIRST PERSON IN LINE AT THE DEALERSHIP. ALSO, MY STEERING WHEEL FEELS LIKE IT IS LOOSE, IF THE SPEED IS OVER 45 MPH IT FEELS UNSAFE, THE SLIPPERY SENSOR LIGHT COMES ON WHEN I AM TURNING THE WHEEL SLIGHTLY ON A DRY ROAD, AND THERE IS AN EXCESSIVE NOISE INSIDE THE CAR EVEN WITH THE WINDOWS CLOSED. THIS HAPPENS DURING HIGHWAY DRIVING. I AM ABOUT TO DONATE THE CAR SO THAT IT CAN BE USED FOR PARTS. I LOVE THE CAR NOW I KNOW TO CHECK WITH NHTSA WHEN I PURCHASE MY NEXT CAR.

Jul 17, 2020

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

MY HUSBAND AND I RECENTLY PURCHASED A USED 2007 TOYOTA PRIUS OR ARE 17 YEAR OLD DAUGHTER AND SINCE PURCHASING VEHICLE A LITTLE OVER A MONTH AGO SHE HAS ALREADY HAD FOUR OR MORE INSTANCES OF HER CAR DYING AND MAKING HER LOSE ALL CONTROL IN THE MIDDLE OF THE ROAD. THE CAR GOES INTO NEUTRAL ON ITS OWN AND WILL NOT GO BACK INTO DRIVE OR ANY OTHER GEAR THE CAR BECOMES IMMOBILE WITH NO ABILITY EVEN STEER OFF THE SIDE OF THE ROAD OR SHUT THE CAR OFF OR PUT IT IN PARK ALL DASHBOARD LIGHTS COME ON BRAKES BECOME GLOWING RED HOT AND SEVERE ISSUES WITH LIGHTING AND MOISTURE. *TR

Jul 04, 2020

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

OUR DAUGHTER WAS DRIVING OUR 2007 TOYOTA PRIUS TO WORK IN THE DARK IN RUSH HOUR ON THE HIGHWAY, DRIVING STRAIGHT, AT HIGHWAY SPEED, IN LOS ANGELES, AND THE INSTRUMENT PANEL INSTANTLY BLACKED OUT, WITH THE CAR COMPLETELY DEAD AND HALTED. IT COULD NOT EVEN BE SHIFTED INTO NEUTRAL! THE CAR STOPPED RIGHT IN THE MIDDLE OF THE HIGHWAY. SHE CALLED 911, AND A WRECKER WAS DISPATCHED TO LIFT THE CAR OFF THE FREEWAY. THANKFULLY SHE WAS NOT INJURED OR KILLED! I THEN RESEARCHED THE LIKELY CAUSE AND DIAGNOSED IT EXACTLY. IT WAS THE "HYBRID WATER PUMP" ALSO KNOWN AS THE "INVERTER PUMP," PART #G9020-47031. THAT PART WAS RECALLED IN 2012, NHTSA RECALL # 12V536000. I HAD IT TOWED TO A NEARBY TOYOTA DEALER, NORTH HOLLYWOOD TOYOTA, TO HAVE IT REPAIRED. THAT DEALER LOOKED UP THE VEHICLE'S RECORDS AND SAID THE RECALL HAD BEEN PERFORMED IN 2013. WAS IT REALLY? IF SO, THEN A RECALLED PART THAT CAUSES A COMPLETE, INSTANT BLACKOUT ON A PRIUS ALREADY FAILED AGAIN. THE RECEIPT FOR THE REPAIR IS ATTACHED, INCLUDING THE NHTSA RECALLED PART #. THE REPAIR COST $699.09 + TAX, AND CAUSED AN EXTREMELY DANGEROUS INSTANT STOPPAGE OF THE VEHICLE ON A JAM-PACKED HIGHWAY. I E-MAILED TOYOTA USA CUSTOMER SERVICE TO APPEAL THE SITUATION, AND THEY SENT ME A REPLY AND ASKED THAT I CALL THEM. ON THE CALL, THEY CLAIMED THERE IS NO RECOURSE FOR ME TO PURSUE. I'M A 51 YEAR OLD U.S. ARMY OFFICER VETERAN AND HAVE NEVER EXPERIENCED OR KNOWN OF ANYTHING THIS SUSPICIOUS AND DANGEROUS IN THE AUTOMOBILE SPACE. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Jan 27, 2020

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

THE DASHBOARD DON'T WORK SOMETIMES, SOMETIMES THA BREAK LIGHT TURNS ON AND THE BREAKS STOP WORKING IT CHANGE IT SELF TO NEUTRAL AND THE POWER STEERING W. GET REALLY HARD.. ALL THIS HAPENS WHEN THE CAR IS IN MOTION ON CITY STREETS.

Jun 27, 2019

EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

TAKATA RECALL 1. DRIVING ON SURFACE STREET AT APPROX. 45 MPH ATTEMPTING TO SLOW DOWN FOR AN INTERSECTION ALL THE BRAKE WARNING LIGHTS CAME ON, WHILE I WAS APPLYING THE BRAKES THEY HAD FAILED, EVENTUALLY THE VEHICLE CAME TO A STOP. AFTER THAT INCIDENT THE BRAKES ARE WORKING NORMAL. APPARENTLY THERE WAS A RECALL TO ADDRESS THE ISSUE AND IT IS NO LONGER VALID, I WAS NEVER NOTIFIED OF THE RECALL AND THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM (USED) NEVER NOTIFIED ME OF ANY RECALLS. I AM A TOYOTA OWNER WITH A DEFECTED VEHICLE (A KNOWN DEFECT BY THE MANUFACTURE). WHAT ARE MY OPTIONS? 2. THE HEADLAMPS (LEFT) INTERMITTENTLY GOES OUT, I HAVE REPLACED THE LAMP, CHECKED THE FUSES AND IT STILL HAPPENS, OTHERS HAVE DESCRIBED LOOSING BOTH LAMPS. BOTH ISSUES ABOVE ARE SAFETY ISSUES THAT CAN CONTRIBUTE TO SERIOUS INJURY INCIDENTS. THESE SAFETY ISSUE NEEDS TO BE ADDRESSED BY TOYOTA.

Apr 17, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TOYOTA SENT THE EXTENDED WARRANTY NOTICE ON THE COMBINATION METER TO THE WRONG ADDRESS; THEREFORE, I COULD NOT "CONNECT THE DOTS" REGARDING MY DASHBOARD BLACKOUT--MEANING I THOUGHT IT WAS QUIRKY, NOT A DOCUMENTED PROBLEM WITH THE COMBINATION METER. MY 2007 PRIUS WITH ONLY 35,000 MILES ON IT NEEDS A REPLACEMENT COMBINATION METER BUT TOYOTA WILL NOT PAY FOR IT--CLAIMING IT PROVIDED AN EXTENDED WARRANTY. MY RESPONSE IS: SO WHAT? I AM DRIVING A DANGEROUS VEHICLE WHICH DOES NOT INDICATE THE SPEED I'M DRIVING, THE GAS SUPPLY, THE WARNING LIGHTS, AND BACKUP CAMERA. I HAVE HAD THE REQUISITE SERVICES OVER THE YEARS AND THE PROBLEM IS CLEARLY A DEFECT IN TOYOTA'S MANUFACTURING AND SUPPLY CHAIN. IF TOYOTA REALLY CARES ABOUT THE CUSTOMER, WHY WON'T TOYOTA TAKE RESPONSIBILITY FOR THE FAILING PART AND REPAIR MY PERILOUS VEHICLE? THE SITUATION IS DANGEROUS! I CAN'T LOCK THE CAR, KNOW FOR SURE WHEN IT IS TURNED OFF, SEE THE WARNING LIGHTS, KNOW IF THE AIRBAG ALERT IS LEGIT--NON-FUNCTIONAL ALL. TO REPLACE THE FAILED PART WILL COST NEAR $1000, MY MONTHLY SOCIAL SECURITY. THINK ABOUT THIS PRICETAG, TOYOTA HEADQUARTERS AND LOCAL DEALERSHIPS. MY SAFETY IS SEVERELY JEOPARDIZED. PLEASE WORK TO RECALL THESE IMPACTED VEHICLES. THAT MY PRIUS HAS BEEN SERVICED EVERY SINGLE YEAR ACCORDING TO SCHEDULE, THAT THIS MYSTERIOUS DARK SCREEN HAS BEEN POPPING UP FOR YEARS, AND THAT TOYOTA SENT THE NOTICE OF EXTENDED WARRANTY TO THE WRONG ADDRESS SHOULD DEMONSTRATE WHERE THE CULPABILITY LIES. TOYOTA SHOULD TAKE OWNERSHIP OF THIS DANGEROUS SITUATION AND FIX ALL THE DEFECTIVE VEHICLES--BEHAVIOR WHICH DEMONSTRATES THE COMPANY TRULY CARES ABOUT ITS CUSTOMERS!

Dec 13, 2018

STEERING,ELECTRICAL SYSTEM,WHEELS

1 complaint

MY CAR HAS A CLUNKING/RATTLE SOUND WHEN GOING OVER BUMPS OR UNEVEN ROADS EVEN WITHOUT BRAKES SLIGHTLY ENGAGED. IT ALSO DOES THIS WHEN DRIVING OVER 60 MPH ON SMOOTH ROADS BUT IF I TURN WHEELS SLIGHTLY LEFT OR RIGHT THE SOUND STOPS AND WHEN I TURN THEM BACK STRAIGHT IT BEGINS AGAIN. IT IS SO BAD THAT YOU CAN FEEL IT ON YOUR FEET AND STRONGLY THRU THE STEERING COLUMN. ALSO THE FRONT TIRES WEAR HEAVILY ON THE INSIDE EDGE. IT FEELS LIKE STEERING COLUMN MAY BE LOOSE AT TIMES. ALSO THE HORN KEEPS BLOWING FUSES AND WHEN YOU PUT A NEW FUSE IN THE DRIVERS SIDE DOOR WILL SHOCK YOU E EVERY TIME YOU TRY TO EXIT THE VEHICLE. AND THE OUTSIDE AIR TEMP WILL NOT READ TEMP. I HAD NEW TIRES PUT ON TO REPLACE OLD FRONT TIRES AND ROTATED ALL AND BALANCED AND JUST HAD NEW BRAKES PUT ON FROM DEALSHIP. RADIO RECEPTION IS HORRIBLE EVEN THOUGH OTHER VEHICLES IN SAME AREA GET GREAT RECEPTION. I LOVE THIS CAR BUT I DID BUY IT USED SO I AM NOT SURE IF ALL RECALLS HAVE BEEN FIXED OR IF THEY NEED FIXED AGAIN. IT SEEMS LIKE A LOT OF MECHANICS HAVE NO IDEA WHAT THEY ARE DOING.*DT CONSUMER STATED VEHICLE HAS BEEN REPAIRED.*JB

Jun 19, 2018

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

HEADLIGHTS FLICKER THEN WILL SHUT OFF COMPLETELYWHILE DRIVING DOWN HIGHWAY.. NO DASH LIGHTS. HAVE TO TURN CAR OFF AND ON

May 25, 2018

STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

AFTER I NOTICED THAT THE SUV SUFFICIENTLY AHEAD OF ME IN THE SAME LANE WAS STOPPING TO MAKE A LEFT TURN, I STARTED SLOWING DOWN WITH PLENTY OF SPACE. I GLANCED FOR A SECOND TO MY RIGHT SIDE TO CHECK SAFETY AROUND ANOTHER SET OF HEADLIGHTS. WHEN I FACED FORWARD I COULD SEE THAT I WAS GETTING TOO CLOSE TO THE ABOUT-TO-TURN CAR AHEAD OF ME. I IMMEDIATELY SLAMMED ON THE BRAKES, BUT THE CAR KEPT MOVING FORWARD AND SLAMMED INTO THE SUV'S REAR END. THANKFULLY THERE WERE NO PHYSICALLY INJURIES, BUT THE COLLISION CAUSED LOW/MODERATE DAMAGE TO THE SUV AND MAJOR DAMAGE TO MY PRIUS -- ENOUGH THAT THE RADIATOR WAS CLOBBERED, AND THAT MY CAR HAD TO BE TOWED. AT THE TIME OF THIS POST, THE REPAIR SHOP HAS NOT YET FINISHED EVALUATING IT AND REPORTING ON ALL THE DAMAGED PARTS AND THE ESTIMATE COSTS. PRIOR TO PURCHASING THIS VEHICLE ABOUT 9 MONTHS AGO, I HAD CHECKED FOR ACTIVE RECALLS BUT FOUND NONE, AND I CONFIRMED THE SAME SHORTLY AFTER THE PURCHASE. APPARENTLY, THOUGH, TOYOTA HAS NOT YET ISSUED A RECALL ON THE BRAKE SYSTEM EVEN AFTER MANY SIMILAR COMPLAINTS ABOUT SUCH A FAILURE DURING AN EMERGENCY NEED FOR A TOTAL STOP. I AM REALLY INTERESTED IN PURSUING FURTHER ACTION, POSSIBLY THROUGH LEGAL AVENUES.

Nov 24, 2017

Crash: 1

SUSPENSION,EXTERIOR LIGHTING

1 complaint

THE CAR'S HID HEADLAMP JUST GOES OUT SPORADICALLY. SO FAR, IT IS "SOLVED" BY TURNING HEADLAMPS OFF AND ON AGAIN; BUT IT REPEATS ITSELF. THE FRONT RIGHT STRUT WAS BROKEN SHORTLY AFTER WE BOUGHT THE CAR (55 DAYS AGO) AND NEEDED REPLACEMENT. WE REPLACED STRUT.

Jul 13, 2017

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I WAS DRIVING ABOUT 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SHIFTED INTO NEUTRAL. I TRIED TO PUT IT BACK IN DRIVE, BUT IT KEPT SHIFTING BACK INTO NEUTRAL. LUCKILY THERE WAS ENOUGH DISTANCE BETWEEN ME AND THE CAR BEHIND ME WAS THAT IT DIDN'T RESULT IN AN ACCIDENT. I HELD THE GEARSHIFT IN DRIVE WITH MY RIGHT HAND AND STEERED WITH MY LEFT UNTIL I WAS ABLE TO TURN OFF OF THE STREET INTO A PARKING LOT. I COULD NOT PUT THE CAR IN PARK. I PRESSED THE PARK BUTTON AND NOTHING HAPPENED. I TURNED THE CAR OFF, WAITED A MINUTE AND STARTED IT AGAIN. I COULD SHIFT INTO REVERSE, BUT IT CONTINUED TO POP BACK INTO NEUTRAL WHEN IN DRIVE. I HAD TO DRIVE HOME HOLDING THE GEARSHIFT IN DRIVE WITH ONE HAND.

Jul 09, 2017

AIR BAGS,SERVICE BRAKES

1 complaint

TL* THE CONTACT'S DAUGHTER OWNED A 2007 TOYOTA PRIUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 55 MPH, SHE SUDDENLY DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT'S DAUGHTER ATTEMPTED TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT EYE, WHICH CAUSED SWELLING. THE CONTACT'S BOYFRIEND SUSTAINED BRUISES TO THE CHEST AREA. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AUTONATION FORD GULF FREEWAY (12227 GULF FWY, HOUSTON, TX 77034, (713) 489-2089), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Jul 07, 2017

Crash: 1

Injuries: 2

SUSPENSION,AIR BAGS,WHEELS

1 complaint

TRAVELING STRAIGHT AHEAD, ~30MPH ON CITY STREET , FRONT TIRE (MICHELIN DT008-35670-MI, 185/65R15) BLEW FOR UNKNOWN REASON. CAR SWERVED TO RIGHT INTO UTILITY POLE, REMOVING RIGHT FRONT WHEEL, WHEEL CONNECTIONS, FENDER, HEADLIGHT. (CAR "TOTALED" BY INSURER.) STEERING WHEEL AIRBAG ACTIVATED. DRIVER (SOLE OCCUPANT) SUFFERED FRACTURES OF RIGHT HAND, WRIST, 3 RIBS AND STERNUM, APPARENTLY DUE TO IMPACT OF AIRBAG. DRIVER WAS WEARING BELT/HARNESS.

Apr 01, 2017

Crash: 1

Injuries: 1

EXTERIOR LIGHTING,ENGINE

1 complaint

HEAD LIGHTS TURNOFF WHILE DRIVEN THE CAR ANY MOMENT AT NIGHT UNABLE TO SEE THE ROAD.CAR IS BURNING OIL TOO FAST WITH ONLY 70000 MILES.

Mar 28, 2017

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

WHILE I WAS DRIVING, THE CAR SUDDENLY MADE A VERY LOUD SOUND, THAT DID NOT GO AWAY. ALONG WITH THAT, THE LIGHTS ON THE DASH LIT UP, THE BRAKE LIGHT, THE RED HAZARD EXCLAMATION TRIANGLE LIGHT, THE ABS AND VSC LIGHT. IT FELT THE BRAKES WERE NOT WORKING AND I WOULD NEED TO PRESS IT DOWN HARD FOR IT TO SLOW DOWN. THIS HAS HAPPENED THREE TIMES! AND EACH TIME I TOOK IT IN TO TOYOTA, THEIR DIAGNOSTIC TESTS SHOWED NOTHING. THEY THINK IT COULD BE THE BATTERY BUT THEY DID NOT SUGGEST CHANGING IT. THE THREE EPISODES THAT HAPPENED, LUCKILY NO INJURIES OR CRASHES. BUT IT IS VERY CONCERNING AS I FEEL THIS WILL HAPPEN AGAIN AND THEY HAVE NOT FIGURED OUT WHAT THE PROBLEM IS.

Nov 26, 2016

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

DRIVING ON A RAINY DAY, ABS AND VSC LIGHTS ON DASH CAME ON. MY CAR VIOLENTLY FISHTAILED ALMOST 180 DEGREES, BACK AND FORTH 6 TIMES ON A CURVE GETTING OFF A FREEWAY (ABOUT 45 MPH) NEARLY CRASHED. I PROCEEDED VERY SLOWLY TO SIDE STREET. CAR SHIMMIED TO RIGHT MAKING A LEFT TURN. FELT LIKE I WAS DRIVING ON ICE. CALLED A TOW TRUCK. DEALERSHIP FOUND RODENT DAMAGE TO WIRES TO WHEEL SPEED SENSOR. I DISCOVERED MANUFACTURERS USING SOY OIL ON WIRING. $1300 REPAIR. *TR

Nov 03, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

TAKATA RECALL. MY CAR WON'T SHUT OFF. THEY SAY THE INSTRUMENT PANEL CLUSTER NEEDS REPLACED. IT HAS BEEN ON BACK ORDER FOR 13 DAYS SO MY CAR IS USELESS. I CAN'T DRIVE IT. I PAID EITHER 23,000 OR 28,000 FOR IT AND HAVE KEPT IT MAINTAINED. THE TOYOTA PLACE SAYS THEY HAVE ANOTHER LADY THAT'S BEEN WAITING 3 DAYS LESS THAN MINE. I CALLED CALIFORNIA TOYOTA. THEY CAN'T TELL ME ANYTHING - BUT TODAY TOLD ME IT MIGHT BE ON BACK ORDER. THIS IS A SAFETY ISSUE. A CAR THAT WON'T SHUT OFF IS A DANGER. IT COULD KICK INTO GEAR. IT COULD DAMAGE THE MOTOR. A CAR THAT YOU CAN'T TELL HOW MUCH GAS IS IN IT CAN BE A PROBLEM AS WELL. I CAN'T DRIVE IT. THE SPEEDOMETER WON'T WORK. THIS IS A PROBLEM WITH SAFETY AS IF YOU CAN'T TELL WHAT SPEED YOU ARE GOING YOU RISK TICKETS. THE TOYOTA PLACE IN BIRMINGHAM HAS REPLACED 30 OF THESE INSTRUMENT CLUSTERS. IF THAT IS REPRESENTATIVE NATIONWIDE THERE IS A BIG PROBLEM AND THESE CARS SHOULD BE RECALLED. I ONLY HAVE 150,000 MILES APPROX. ON MY CAR. THE SALESMAN TOLD ME IT WOULD LAST AT LEAST 300,000 MILES. I HAD TO REPLACE THE 4800.00 BATTERY AT 103000 MILES. MY OTHER GRIPE IS THEY DIDN'T TELL ME UNTIL 13 DAYS LATER IT WAS "PROBABLY" ON BACK ORDER. I WOULDN'T HAVE RENTED A CAR FOR 13 DAYS HAD I KNOWN IT WAS "PROBABLY" ON BACK ORDER.

Nov 02, 2016

STEERING,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, A WARNING CHIME WAS HEARD AND THE STEERING WHEEL SEIZED TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO A SIGN. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *DT*JB

Oct 17, 2016

Crash: 1

AIR BAGS,SEAT BELTS,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNED A 2007 TOYOTA PRIUS. WHILE DRIVING UP A MOUNTAIN AT 20 MPH, THE CONTACT STATED THAT THE TIRES LOST TRACTION AND THE VEHICLE SLID OFF A MOUNTAIN CURVE AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND SOME DEEP TISSUE BRUISING. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. DUE TO THE FORCE OF THE CRASH, THE SEAT BELT REMAINED BUCKLED, BUT FAILED TO RESTRAIN THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,800.

Aug 25, 2016

Crash: 1

Injuries: 1

EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

THE TRUNK RELEASE LATCH ON MY 2007 PRIUS HAS DETERIORATED ALMOST TO THE POINT OF NOT BEING ABLE TO OPEN THE TRUNK. THE SAME PART WAS REPLACED ABOUT 4 YEARS AFTER I PURCHASED THE VEHICLE. AND NOW, IT'S HAPPENING AGAIN. IT'S LIKE THE PLASTIC STUFF IS MELTING AND FALLING APART. WE ARE HAVING TO PURCHASE THIS SAME PART, FOR THE SECOND TIME NOW. LOVE MY PRIUS, BUT HATE HAVING TO MAKE REPAIRS ON THE SAME ISSUE 2 TIMES. ALSO, I HAD THE HEADLIGHTS REPAIRED (FROM A RECALL) ABOUT 2 YEARS AFTER I PURCHASED THE CAR. THE FRONT HEADLIGHTS ARE STILL DOING THE SAME THING. THE PROBLEM WAS NEVER REALLY FIXED. WHILE DRIVING AT NIGHT AND IN DAY TIME, THE HEADLIGHTS GO OUT. USUALLY THEY GO OUT ONE AT A TIME. LIKE THE RIGHT SIDE WILL GO OUT. THEN YOU CAN FLIP THE SWITCH TO TURN THEM ON AND OFF, AND IT'LL WORK AGAIN FOR ABOUT 5 MINUTES. THEN THE LEFT SIDE WILL GO OUT. THIS USUALLY HAPPENS EVERY NIGHT WHILE DRIVING AND I HAVE TO FLIP THE SWITCH ON AND OFF ABOUT 9 TIMES WHILE DRIVING SHORT AND LONG DISTANCES. I JUST USUALLY FLIP THE SWITCH AND THEY COME BACK ON AGAIN. SOMETIMES WHILE DRIVING AT NIGHT, THEY BOTH GO OUT AT THE SAME TIME. REALLY A SAFETY HAZARD WHEN DRIVING AROUND WITH MY 2 SMALL KIDS!! BROUGHT IT BACK TO TOYOTA DEALERSHIP IN LAKE CHARLES TO BE REPAIRED. BUT THEY SAID THEY COULDN'T RE-CREATE THE PROBLEM, SO THEY COULDN'T FIX IT. HOW LONG DO YOU THINK I CAN KEEP DRIVING AROUND IN THE DARK WITH MALFUNCTIONING LIGHTS AND KIDS IN THE CAR????????????????? THIS HAPPENS DAILY!!!!!!!!!!!!!!!!!!!!!!!

May 27, 2016

EXTERIOR LIGHTING,STRUCTURE

1 complaint

THE HEADLIGHTS WORK INTERMITTENTLY AND HAVE NEEDED BULB REPLACEMENT 3 TIMES SO FAR. ALSO ALL THE TAIL LIGHT AND THE TAG LIGHTS WENT OUT AT THE SAME TIME RECENTLY AND REQUIRED BULB REPLACEMENT. WHEN DRIVING WE HAD NO IDEA THE LIGHTS WERE OUT AND ONLY FOUND OUT WHEN WE WERE PULLED OVER BY POLICE. THIS CONSTITUTES A VERY DANGEROUS SITUATION IN MY OPINION. ALSO THE HATCHBACK HANDLE SOMETIMES FAILS TO WORK DUE TO THE RUBBER COVER DETERIORATION.

May 21, 2016

INTERIOR LIGHTING,ELECTRICAL SYSTEM

1 complaint

THE LIGHTING, I BELIEVE IS BASICALLY LED, HAS, OVER A PERIOD OF ,TIME, BECOME SO DIM THAT IT IS IMPOSSIBLE TO READ WHEN NOT IN THE SHADE(OK AT NIGHT) THE DEALER SAID THAT THERE WAS A NOTICE, BUT ONLY IF THE DISPLAY HAD COMPLETELY OUT. I BELIEVE THAT A DIM DISPLAY (THAT CANNOT BE SEEN DURING NORMAL DRIVING)IS A REAL SAFETY PROBLEM. THIS IS A CONSTANT PROBLEM NOT A PARTICULAR DATE AND TIME. THE PHOTO ATTACHED IS THE DRIVER VIEW OF THE INSTRUMENT PANEL DURING OPERATION. ALSO A PICTURE OF THE VIN PANEL. ...UPDATED 08/02/17 *BF *CN

May 09, 2016

ENGINE,HYBRID PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE GAUGES RANDOMLY FLICKERED ON THE DASHBOARD, THE BRAKE SYSTEM FAILED AND THEN THE VEHICLE STALLED SEVERAL TIMES AS THE FAILURE PROGRESSED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING , HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSIS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

May 02, 2016

EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

THE HEADLIGHTS GO AT WITHOUT WARNING. SOMETIMES ONE GOES OUT SOMETIMES BOTH WHILE WE ARE DRIVING. BULB REPLACEMENT DOES NOT FIX THE ISSUES. THIS HAS CONTINUED TO BE A PROBLEM FOR YEARS. TOYOTA SERVICE HAS NOT OFFERED A FIX THAT WORKS! I HAVE BEEN DRIVING ON THE HIGHWAY OR LOCAL ROADS WHEN, ALL OF A SUDDEN, ALL THE LIGHTING GOES DARK. I HAVE HAD SUCCESS IN RELIGHTING THE HEADLIGHTS BY TURNING OFF THE HEADLIGHTS AT THE MAIN SWITCH AND THEN TURNING THEM BACK ON. EXTREMELY DANGEROUS. BREAKS ARE ALSO A MENACE: ON WET ROADS IT IS ESPECIALLY NOTICEABLE WHEN USING THE BREAKS. IF YOU ARE BREAKING AND A TIRE GOES OVER A MORE SLIPPERY SURFACE THAN THE PAVEMENT, SUCH AS A MANHOLE COVER, THE ABS SYSTEM CUTS BREAKING TO ALL THE WHEELS SUCH THAT THE CAR CONTINUES ON AS IF THE BREAKS ARE NOT BEING APPLIED - THE CAR EFFECTIVELY RELEASES THE BREAKS AND YOU LOOSE CONTROL OF THE CAR UNTIL ITS SYSTEMS DECIDE TO RETURN CONTROLS TO THE DRIVER. THIS HAPPENS OVER AND OVER AND OVER. TRY IT ON A ROAD WITH A BIT OF LOOSE GRAVEL ON IT OR THE LEFTOVER COARSE SAND FROM WINTER ROAD MAINTENANCE OR GOING THROUGH A MILDE POTHOLE WHERE GRAVEL HAS SPILLED ONTO THE ROAD....BREAKING IN THESE CONDITIONS WILL CONSISTENTLY CAUSE THE CAR TO DIMINISH BREAKING POWER TO SUCH AN EXTENT THAT THE CAR IS NO LONGER LOWING DOWN. WE OWN 6 CARS OF VARYING MAKES AND THIS IS THE ONLY CAR THAT HAS THIS ISSUE. THE OTHER SIDE OF THIS SAME ISSUE IS THAT IF YOU ARE PULLING OUT INTO TRAFFIC AND A DRIVE WHEEL HITS A SLIGHTLY SLIPPERY PATCH, THE ENGINE POWER IS CUT FOR SO LONG AND SO SEVERELY THAT WE ARE AT RISK OF BEING HIT. THIS HAPPENS EVERY SINGLE TIME. TOYOTA SERVICE HAS NOT OFFERED A FIX. THOUGH WE HAVE TOLD THEM ABOU THIS ISSUE REPEATEDLY, THEY TYPICALLY DO NOT WRITE IT DOWN AND TELL US IT IS NORMAL. IT IS NOT NORMAL OR SAFE.

Nov 10, 2015

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I'M THE ORIGINAL OWNER AND DO MY OWN REGULAR OIL CHANGES AT THE MANUFACTURE SPECIFIED INTERVALS OF 5000 MILES. THIS LAST TIME I NOTICED NOT MUCH OIL COMING OUT OF THE DRAIN PAN, POURED IT BACK INTO AN EMPTY OIL JUG TO MEASURE AND YES ONLY 1.5 QUARTS DRAINED OUT. I HAVEN'T SEEN ANY SMOKE OR SMELLED ANY OIL BURNING AND NO OBVIOUS LEAKS. I DON'T RUN THE ENGINE HARD OR AT HIGH SPEEDS (LESS THAN HALF MY DRIVING IS INTERSTATE) BUT CAN'T FIGURE OUT WHY IT'S ALL OF A SUDDEN STARTED USING OIL. WHEN I SEARCHED ONLINE IT SEEMS TO BE A COMMON FAILURE WITH PRIUS OVER 100K MILES. I WANT TO ADD MY OTHER TOYOTA AND HONDA VEHICLES HAVE LASTED WELL OVER 200K AND 180K MILES WITH NO ENGINE TROUBLES AT ALL (I ALSO DO THE MAINTENANCE ON THEM)

Sep 13, 2015

STEERING,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

WHILE DRIVING UPHILL ON A CURVED, SHOULDER-LESS ROAD, MY CAR SPONTANEOUSLY SHIFTED INTO NEUTRAL, CAUSING IT TO LOSE ALL POWER AS WELL AS POWER BRAKE. I ATTEMPTED TO PHYSICALLY HOLD THE GEAR SHIFT IN "DRIVE", BUT THIS DID NOT BRING POWER BACK, NOR DID IT CHANGE THE LIGHT ON THE DASH FROM "NEUTRAL". AT FIRST THE CAR WOULD SHIFT INTO REVERSE, AND I WAS ABLE TO BACK INTO A WIDER PART OF THE ROAD. IT THEN STOPPED SHIFTING INTO ANY GEAR. I ENDED UP HAVING THE CAR TOWED HOME IN NEUTRAL, WITH POOR (NON-POWER) BRAKING. I'VE SINCE DONE A GOOGLE SEARCH AND SEE THAT THIS IS A RECURRENT PROBLEM WITH 200-SOMETHING PRIUSES, BASED ON CONSUMER AFFAIRS, TOYOTA NATION, PRIUS ONLINE, AND CAR PROBLEM ZOO.

Jun 01, 2015

STEERING,EXTERIOR LIGHTING,AIR BAGS,STRUCTURE

1 complaint

I BOUGHT A USED AND REGULARLY SERVICED 2007 TOYOTA PRIUS IN SEPTEMBER 2014 WITH 69,000 MILES. THIS WEEK OF APRIL 5TH, THE AIRBAG SYMBOL SHOWED UP ON THE DASH ALONG WITH THE HEADLIGHTS NOT WORKING PROPERLY. WHEN I TOOK THE VEHICLE IN TO THE LOCAL TOYOTA DEALERSHIP, I WAS TOLD THAT THE STEERING WHEEL SPIRAL COIL WAS BROKEN AND ;THAT MY AIRBAG SYSTEM WAS DISABLED. THIS HAPPENED AT 85,000 MILES. IT COST ME ALMOST $500 TO HAVE THIS COIL REPLACED. THE SERVICE MANAGER SAID THIS WAS SIMPLY DUE TO NORMAL WEAR AND TEAR. I ALSO HAVE OUTSIDE HATCH RUBBER OPENER THAT IS GOOIE AND STICKY AND THE HATCHBACK DOOR OFTEN WILL NOT OPEN. UPDATED 10/31/2017*JS

Apr 11, 2015

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING HOME LAST NIGHT AND VARIOUS WARNING LIGHTS CAME ON. WITHIN A SHORT TIME THE VEHICLE LOST ALL POWER (ENTERED A FAILSAFE MODE) AND THE HYBRID SYSTEM SHUT DOWN WHILE I WAS DRIVING. THE RESULT WAS A COMPLETE LOSS OF POWER AND THE VEHICLE CAME TO A STOP IN TRAFFIC. I WAS CLOSE TO THE CURB AND TURNED ON MY EMERGENCY FLASHERS. CALLED A TOW TRUCK AND WILL TAKE THIS TO THE DEALER. I CALLED TOYOTA CUSTOMER SERVICE TO SEE IF OTHERS HAD EXPERIENCED ANYTHING SIMILAR AND THEY HAD NO ACCESS TO ANY INFORMATION ABOUT OTHER CUSTOMER'S EXPERIENCES. THEY DID SAY THAT THERE ARE NO ACTIVE RECALLS FOR THIS MAKE AND MODEL YEAR. A RECALL FOR THE 2010 - 2014 TOYOTA PRIUS WAS ISSUED IN FEBRUARY 2014 FOR WHAT SOUNDS LIKE A SIMILAR PROBLEM. WHILE THIS WASN'T A LIFE THREATENING ISSUE FOR ME LAST NIGHT, IN A PRESS RELEASE DRIVERS WHO'VE EXPERIENCED SIMILAR ISSUES WERE WARNED TO GET OUT OF THEIR VEHICLES BECAUSE THEY COULD BE IN DANGER FROM BEING REAR ENDED. *TR

Oct 14, 2014

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

AT APPROXIMATELY 65MPH A RED TRIANGLE WARNING LIGHT APPEARED ON THE DASH PANEL ACCOMPANIED BY A YELLOW CIRCLE. THE PARKING BUTTON WAS FLASHING AND A PINK CARTOON CAR APPEARED ON THE DISPLAY. THE CAR WAS RUNNING FINE SO I CONTINUED TILL I REACHED MY FREEWAY EXIT. AT THE BOTTOM OF THE EXIT I HAD TO STOP FOR A RED LIGHT. THE EXIT IS DARK AND HAS A SHARP CURVE. UPON STOPPING THE CAR THE TRANSMISSION LOCKED AND THE ENGINE SHUT DOWN. I WAS UNABLE TO START THE ENGINE AND THE CAR COULD NOT BE PUSHED OUT OF THE WAY DUE TO THE TRANSMISSION LOCK. FRANTICALLY I HAD TO GET A FLASHLIGHT AND WAVE OFF ONCOMING TRAFFIC. IT WAS VERY DANGEROUS. AFTER A FEW MINUTES I RETRIED THE ENGINE AND IT STARTED ALLOWING ME TO GET OFF THE RAMP AND GET HOME. THE WARNING LIGHTS STAYED ON. I TOOK THE CAR TO THE DEALER THE NEXT DAY AND AFTER THEY TESTED EVERYTHING THEY SAID THAT THERE WAS NOTHING WRONG. NEXT TIME I MIGHT NOT BE SO LUCKY. *TR

Oct 06, 2014

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

I HAD MY CAR IN FOR 110,000 MILE SERVICE ON APRIL 25. THEY CHANGED THE OIL, ROTATED THE TIRES, INSTALLED A NEW AIR FILTER AND SAID THAT I NEEDED NEW FRONT BRAKES AND THEY CLEANED AND ADJUSTED THE BACK BRAKES. YESTERDAY AFTER BACKING OUT OF THE GARAGE THE BRAKE LIGHT WARNING LIGHT ALONG WITH THE ABS AND VSC LIGHT CAME ON BRIEFLY. ON INTERSTATE 90 NEARING DOWNTOWN CLEVELAND ALL OF THESE LIGHTS CAME ON AGAIN ALONG WITH A NOISE. I CALLED THE TOYOTA DEALER AND TALKED TO THE SERVICE ADVISOR AND ASKED IF IT WAS SAFE TO GO TO CLEVELAND AND BACK AND HE SAID IF THE BRAKES WORK, IT PROBABLY JUST A SWITCH AND IT WOULD BE OK TO BRING IT IN TOMORROW. WHILE I STILL HAD HIM ON THE PHONE, WE LOST ALL POWER TO THE VEHICLE AND IT DECELERATED DOWN TO 30 BEFORE WE WERE ABLE TO REACH AN EXIT RAMP AND STOP THE CAR IN THE GRASS. I WAS INFORMED TODAY THAT THE PROBLEM IS A LOW VOLT BATTERY THAT NEEDS TO BE REPLACED FOR $299. AT NO TIME DID A LOW BATTERY LIGHT COME ON AND I HAVE NOT HAD TROUBLE STARTING THE CAR NOR DO I HAVE DIM LIGHTS. WE WERE FORTUNATE THAT WE WERE NOT KILLED ON INTERSTATE 90 WITHOUT POWER, STEERING OR BRAKES. I THINK THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

May 02, 2014

AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

PARKING MY PRIUS, MY FOOT ON THE BRAKE PEDAL, I HIT A VERY SMALL PATCH OF BLACK ICE WITH THE RIGHT FRONT WHEEL. THE CAR SLANTED BRIEFLY TO THE LEFT--THEN THERE WAS A SUDDEN SURGE OF ENGINE POWER. THE CAR RUSHED OVER A MOUND OF ICE AND SNOW, JUMPED THE CURB, RUSHED FORWARD BETWEEN A WALL AND A TREE, NARROWLY MISSING IT, AND CRASHED INTO A PARKED TOYOTA TRUCK FACING OUTWARD FROM THE CURB. MY PRIUS HIT THE HEAVY TRUCK WITH ENOUGH FORCE TO KNOCK IT SIX FEET FOR THEIR NORTH AND THREE FEET TO THE WEST. AFTER IMPACT, THE ENGINE CONTINUED TO MAKE A LOT OF NOISE, A SOUND I'VE NEVER HEARD BEFORE IN SEVEN YEARS OF DRIVING THE CAR. IT WAS ATTEMPTING TO SURGE PAST THE TRUCK, WHICH I BELIEVE CAUSED THE MOST DAMAGE TO THE FRONT LEFT BUMPER OF THE CAR. I WAS STUNNED AND DIDN'T THINK TO TURN OFF THE IGNITION BEFORE IT QUIT ON ITS OWN AFTER PERHAPS TEN SECONDS. THE BODY WAS SHEARED BACK, STRIPS OF BLUE PAINT HANGING IN SHREDS. I CRAWLED OUT THE PASSENGER SIDE UNHURT. (THE AIR BAGS DID NOT DEPLOY.) *JS

Apr 11, 2014

Crash: 1

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

THE DISPLAY SCREEN IN THE CENTER OF THE DASH IN COMPLETELY BLACK. IT WON'T TURN ON. *TR

Mar 09, 2014

STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

AFTER THE CAR HAS BEEN PARKED FOR AWHILE, THE DASHBOARD WAS COMPLETELY BLACK. THE CAR POWERED ON, BUT THERE WAS NO SPEEDOMETER, NO FUEL DISPLAY, AND NO ODOMETER. THE CAR WILL DRIVE AND GAS ENGINE AND HYBRID SYSTEM WORKS AS USUAL, BUT THERE ARE NO POWER STEERING, THE TURN SIGNALS DO NOT WORK, AND THE WIPER DOES NOT WORK. AFTER DRIVING FOR 5 TO 15 MINUTES, THE DASH WOULD LIGHT UP AND CAR DRIVES LIKE NORMAL AGAIN AND THE PROBLEMS MENTIONED GO AWAY. BASED ON INTERNET RESEARCH, THIS SEEMS TO A COMMON PROBLEM. THERE ARE ALMOST IDENTICAL COMPLAINTS ON THIS SITE INCLUDING NHTSA ID NUMBER 10544698. SIGNIFICANT SAFETY CONCERNS EXIST DUE TO THE TEMPORARY LOST OF POWER STEERING, NO TURN SIGNALS, AND NO WIPER DURING A RAIN. *TR

Oct 22, 2013

STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

THE HATCHBACK RELEASE LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR

Sep 13, 2013

LATCHES/LOCKS/LINKAGES,EQUIPMENT

1 complaint

THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED ("MELTED" ALMOST). IT NO LONGER FUNCTIONS PROPERLY, AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. SOMETIMES IT REQUIRES CONSIDERABLE EFFORT AND PERSEVERANCE TO GET IT OPEN. I AM CONCERNED THAT IN THE CASE OF AN EMERGENCY, I WILL NOT BE ABLE TO GET THE DOOR OPEN. THIS IS A MAJOR CAUSE FOR CONCERN AND IT IS A SERIOUS SAFETY HAZARD. *TR

Aug 01, 2013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

1 complaint

THE PLASTIC WELD PROCESS OR OTHER TYPE OF GLUING PROCESS USED TO MAKE THE VEHICLES EXTERIOR FRONT AND REAR TURN SIGNAL, BRAKE AND BACK UP LIGHT LENSE ASSEMBLIES OR HOUSINGS FAILS. ALL FOUR, TWO FRONT AND TWO REAR, EXTERIOR COMBINATION LIGHT LENSE ASSEMBLIES SUFFER THIS PREMATURE AND SERIOUS FAILURE. WHEN THESE EXTERIOR LENSES BEGIN TO FAIL THEY ALLOW WATER INTRUSION FROM THE EXTERIOR OF THE VEHICLE. THIS ALLOWS MOISTURE TO PENETRATE INTO AREAS OF THE LENSE ASSEMBLY WHICH SUPPORT ALL OF THE LIGHT BULBS USED TO WARN OR SIGNAL OTHER DRIVERS OR PEDESTRIANS. AT A VERY MINIMUM THIS PROBLEM RESULTS IN PREMATURE BULB FAILURE FOR ALL OF THE SIGNALING SYSTEMS SPECIFIED ABOVE. RESEARCHING YOUR SITE THIS PROBLEM HAS BEEN REPORTED TO YOU MANY TIMES AND TOYOTA MOTOR CORP. IS ALSO AWARE OF THIS PROBLEM. WHAT YOU DON'T SEEM TO BE AWARE OF IS THE MOST SERIOUS CONCERN RESULTING FROM THIS PROBLEM; IF THE RIGHT (PASSENGER SIDE) REAR LENSE SUFFERS THIS PROBLEM AND BEGINS LEAKING, THE WATER RUNS OR DRAINS DIRECTLY INTO THE INTERIOR 12VDC STARTER BATTERY WELL. THIS BATTERY WELL IS AS DEEP, OR DEEPER THAN THE FACTORY INSTALLED 12VDC STARTER BATTERY IS TALL AND CAN RESULT IN WATER OVERTOPPING THE BATTERY. THIS CAUSES SHORTING/GROUNDING ACROSS THE POSITIVE/NEGATIVE 12VDC STARTER BATTERY TERMINALS. THIS PREVENTS THE OPERATOR FROM STARTING THE VEHICLE AND CUTS OFF POWER TO ALL 12VDC ELECTRICAL SYSTEMS INCLUDING EMERGENCY FLASHERS. IT COULD EASILY RESULT IN SERIOUS DAMAGE TO THE 12VDC STARTER BATTERY AND MANY EXPENSIVE 12VDC ELECTRONIC COMPONENTS OR SYSTEMS. THIS PROBLEM IS MORE SERIOUS IN AREAS THAT RECEIVE HIGH AMOUNTS OF RAINFALL. I CALLED A TOYOTA AUTHORIZED DEALERSHIP, LUM'S AUTO CENTER, AND REPORTED MY CAR WOULDN'T START. THEY SUGGESTED I BRING IT IN. AFTER 4 DAYS THEY WERE UNABLE TO FIND THE PROBLEM. NO DIAGNOSTIC CODES WERE LOGGED. THIS IS A SERIOUS PROBLEM NEEDING IMMEDIATE ATTENTION! *TR

Apr 12, 2013

SERVICE BRAKES,ENGINE

1 complaint

I EXPERIENCED A SCARY SITUATION WITH MY 2007 PRIUS TODAY. WHILE I WAS DRIVING ALL OF A SUDDEN THE ABS BRAKE LIGHT AND DSC LIGHT AND (!) LIGHT AND BRAKE LIGHT CAME ON AND STAYED ON. THE CAR ALSO MADE A LOUD BUZZING NOISE IN THE CABIN. I PUMPED THE BRAKES AND IT WAS NOT VERY RESPONSIVE. LUCKILY NOBODY WAS AROUND BECAUSE I FELT HAD I NEEDED TO STOP ON A DIME, I PROBABLY WOULDN'T BE ABLE TO. I LOOKED AROUND ONLINE TO FIND IF OTHERS HAVE HAD THIS PROBLEM AND IT APPEARS THERE ARE PLENTY OF CASES WHERE THIS TYPE OF SUDDEN FAILURE HAS OCCURRED UNDER 2007 ABS TOYOTA PRIUS BRAKE MODULE COMPLAINTS. I BELIEVE THAT THERE IS A RECALL FOR THIS ISSUE FROM THE MANUFACTURER. PLEASE CONTACT ME - I NEED HELP! *TR

Mar 26, 2013

EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER

1 complaint

I HAVE BEEN HAVING PROBLEMS FOR ABOUT A YEAR NOW WITH MY PRIUS 2007 WHEN I APPLY THE BRAKES. THE CAR STUTTERS WHEN IT CHANGES FROM HYBRID TO GAS. SERVICED ONLY BY TOYOTA. WHEN I BROUGHT THE CAR IN FOR A RECALL I ASKED THEM TO FIX THE PROBLEM . THEY COULD NOT IDENTIFY THE PROBLEM AND CALLED IN A SPECIALIST AND SUBSEQUENTLY WAS TOLD THAT THIS IS TYPICAL WEAR ON A CAR THIS OLD (5 YEARS, 59,000 MILES). THIS WAS FROM A REPAIR SPECIALIST SENT FROM TOYOTA WHEN THE REGULAR SERVICE DEPARTMENT COULD NOT IDENTIFY THE PROBLEM. I DRIVE ON HIGHWAY S EVERYDAY TO WORK AND HOME AND I AM A NERVOUS WRECK, WORRYING THAT THE CAR WILL JUST COME TO A STOP IN THE MIDDLE OF TRAFFIC. OVER THE PAST 2 YEARS WHEN I GO THRU A CAR WASH THE FRONT DRIVER SIDE HEADLIGHT GETS MOISTURE INSIDE. WHEN I BROUGHT THIS TO THE ATTENTION OF THE SERVICE DEPT AT TOYOTA I WAS TOLD IT WOULD COST APPROXIMATELY $600 TO REPLACE THE HEADLIGHT. THIS WAS WAY BEFORE IT HAD FALLEN OUT OF WARRANTY (36,000) BUT OF COURSE THEY DID NOT TELL ME THAT IT WAS COVERED, IN FACT THEY TOLD ME WHAT IT WOULD COST TO REPLACE! NOW THE BULB IS ALSO FLICKERING ON AND OFF IN THIS SAME HEADLIGHT. DEFINITELY A SAFETY ISSUE. TOYOTA QUOTED ME $270.00 TO CHANGE THE LIGHT BULB. THE REASON I WAS GIVEN WAS THAT THEY HAVE TO TAKE OFF THE ENTIRE FRONT BUMPER TO CHANGE AN $11.00 BULB AT AUTOZONE. WE WERE TOLD THAT IF MY HAND WAS SMALL ENOUGH I COULD TRY TO DO IT MYSELF. I CALLED TOYOTA CORPORATE, AND WAS TOLD THAT TOYOTA WAS DISCOUNTING THE BULB, IT NORMALLY SHOULD COST $420.00. THEY WERE AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY TO 50,000 MILES BUT DID NOT ISSUE A RECALL FOR THIS ISSUE EITHER. I ONLY FOUND OUT BECAUSE THE SERVICE DEPARTMENT WAS DRAGGING ITS FEET IN DIAGNOSING THE PROBLEM WITH THE BRAKING SYSTEM SO I CALLED CORPORATE AND MENTIONED THE MOISTURE PROBLEM AND THAT WAS HOW I FOUND OUT THAT IT WAS NOT ONLY MY CAR. *TR

Mar 21, 2013

POWER TRAIN,STRUCTURE,TIRES,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE PROBLEM HAS OCCURRED WHENEVER THE DONUT TIRE IS BEING USED ON THE VEHICLE AS A TEMPORARY REPLACEMENT FOR A FLAT TIRE - THIS HAS OCCURRED ON BOTH THE TWO OCCASIONS THAT IN WHICH I HAVE HAD TO USED THEM BOTH TIMES ON THE FRONT TIRES, ONCE ON THE LEFT TIRE AND THE SECOND OCCASION, MOST RECENT ON THE LEFT. APPARENTLY, THE DONUT TIRE BECAUSE OF ITS SMALLER DIAMETER CAUSES THE CAR'S SLIP DIFFERENTIAL SYSTEM TO ACTIVATE (SURMISED BY THE ICON I SEE ON THE DASH WHEN THIS OCCURS), OFTEN FOR PERIODS OF HALF THE DRIVING TIME - WHAT THEN HAPPENS IS THAT THERE IS A TOTAL LOSS OF ENGINE POWER TO THE DRIVE CHAIN, THE CAR CANNOT ACCELERATE OR EVEN MAINTAIN SPEED - IT ESSENTIALLY COASTS OR SLOWS. THIS OCCURS EVEN WHEN/IF THE ACCELERATOR PEDAL IS DEPRESSED TO TRY TO FEED POWER TO THE WHEELS - THE ENGINE IS UNRESPONSIVE. INTERMITTENTLY, THE POWER IS RESTORED, AND THEN THE CYCLE BEGINS AGAIN. ALTHOUGH I HAVE NOT HAD AN ACCIDENT DUE TO THIS LOSS OF VEHICLE CONTROL, I CONSIDER MYSELF LUCKY NOT TO HAVE. USE OF A DONUT TIRE IS THE ONLY OPTION OPEN TO TEMPORARILY REPLACING A FLAT TIRE. I THINK THAT THIS SYSTEM'S RESPONSE TO USE OF THE DONUT TIRE (WHICH IS MANUFACTURER'S SUPPLIED) IS A DEFECT THAT IS DANGEROUS. A DRIVER MUST BE ABLE TO MAINTAIN AND CONTROL VEHICLE SPEED TO PREVENT AND/OR REMEDY A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 07, 2013

POWER TRAIN,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT SHE SHIFTED INTO PARK AND EXITED THE VEHICLE. UPON RETURNING, THE CONTACT NOTICED THAT THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK, ROLLED AWAY AND CRASHED INTO A POLE WHILE OCCUPIED WITH THE CONTACT'S CHILD. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.

Jan 11, 2013

Crash: 1

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

THE MILEAGE IS BETWEEN 30 AND 35 MPG, WHICH IS A LONG WAYS FROM THE STICKER CLAIM. THE HEADLIGHT GOES ON AND OFF INTERMITTENTLY, EVEN THOUGH REPLACED SEVERAL TIMES. SECOND HEADLIGHT IS ALSO FAILING. THE BLOWER WORKS ONLY INTERMITTENTLY, USUALLY AFTER HITTING A LARGE BUMP IN THE ROAD. *TR

Jan 03, 2012

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY

1 complaint

NO ONE INJURED. MINOR PROBLEM, BUT TOYOTA REFUSES SUGGESTIONS "FOR LEGAL REASONS", SO I HAVE TO REPORT IT TO YOU, AND HOPE THAT YOU WILL RELAY TO TOYOTA. GOOD CAR, GOOD DASH LIGHTING SYSTEM, NICE RHEOSTAT TO DIM THE INSTRUMENT PANEL LIGHTS AT NIGHT, TO ASSIST IN NIGHT ROAD VISIBILITY. THE PROBLEM IS THAT AS YOU DIM THE INSTRUMENT PANEL LIGHTS, THE LIGHTED SYMBOL FOR THE EMERGENCY FLASHER LIGHT SWITCH GOES COMPLETELY DARK BEFORE THE INSTRUMENT PANEL LIGHTS DO. SO, ON A DARK NIGHT, YOU DIM THE LIGHTS TO MAKE THE INSTRUMENT PANEL LIGHTS JUST BRIGHT ENOUGH TO READ, WITHOUT EXCESS REFLECTION OR DISTRACTION, AND THE EMERGENCY FLASHER SWITCH BECOMES INVISIBLE BECAUSE ITS LIGHT WENT COMPLETELY OUT BEFORE THE OTHER INSTRUMENT PANEL LIGHTS DID. THIS INCREASES DISTRACTION AND REDUCES REACTION TIME WHEN YOU NEED TO FIND AND TURN ON THE EMERGENCY FLASHER LIGHT SWITCH. I DOUBT THIS PROBLEM IS LIMITED TO JUST MY CAR. THE SIMPLE SOLUTION (EVERYTHING SEEMS SIMPLE TO THE GUY NOT DOING THE WORK) WOULD BE TO DESIGN AND WIRE THE DASH PANEL LIGHTS SO THAT THE EMERGENCY FLASHER SWITCH LIGHT STAYS A LITTLE BRIGHTER THAN ALL THE OTHER LIGHTS, AS THEY ALL DIM. THAT WAY, THE SWITCH YOU MIGHT MOST NEED IN A HURRY WILL BE VISIBLE, EVEN IF YOU HAVE DIMMED YOUR INSTRUMENT PANEL LIGHTS. QUICKER TURN-ON OF THE EMERGENCY FLASHER ALERTS FOLLOWING DRIVERS SOONER, INCREASING THEIR SAFETY, AND MINE. THANKS FOR WORKING TO KEEP US ALL SAFER ON THE ROAD, AND TO IMPROVE THE VEHICLES WE DRIVE. *TR

Dec 12, 2011

EXTERIOR LIGHTING,TIRES

1 complaint

THE PRIUS HEADLIGHTS TURN OFF RANDOMLY WHILE DRIVING. SOMETIMES ONE, SOMETIMES BOTH. THERE IS NO PATTERN AND THEY GO BACK ON WHEN THE ON/OFF SWITCH IS ACTIVATED. THIS HAS BEEN GOING ON SINCE ABOUT 40,000 MILES. THE BULBS WERE REMOVED AND RESET AND THE RIGHT SIDE WAS FIXED, THE LEFT SIDE FAILS LESS FREQUENTLY. THIS IS A POTENTIALLY DANGEROUS SITUATION SINCE THE DEALER DOES NOT SEEM TO BE SURE OF THE CAUSE OF THIS PROBLEM. THE COST TO REPLACE THE BULBS IS OVER $400. THERE IS NO GUARANTEE THAT THIS WILL FIX THE PROBLEM. THE TIRES WEAR OUT VERY QUICKLY; REPLACED ORIGINAL TIRES AT 22,209 MILES AND NOW AT 50,287 MILES THE SECOND SET HAS TO BE REPLACED. THE TIRE PRESSURE LIGHT GOES ON CONTINUOUSLY, REGARDLESS OF PRESSURE. *TR

Feb 28, 2011

SERVICE BRAKES, AIR

1 complaint

I AM DOCUMENTING THAT I AM EXPERIENCING THIS ISSUE: TOYOTA RECALL CAMPAIGN #10V039000 THOUGH THIS RECALL IS TECHNICALLY FOR 2010 PRIUS VEHICLES ONLY, MY 2007 PRIUS EXPERIENCE THE SAME PROBLEM: "INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION..." HOWEVER, THIS ISSUE HAS OCCURRED EVEN DURING DRY WEATHER ON SMOOTH ROAD (UNLIKE THE CAMPAIGN STATES "UNDER SLIPPERY/WET/ROUGH ROAD CONDITIONS"). THIS PROBLEM HAS HAPPENED 3 TIMES TOTAL OVER THE PAST MONTH SINCE I PURCHASED THE VEHICLE MID-OCTOBER 2010. ADDITIONALLY - THE SAFETY COMPLAINT PORTABLE FORM DOESN'T WORK CORRECTLY (I HAVE A MACBOOK RUNNING OS 10.6.5). IF YOUR "QUICK" VERSION DOESN'T WORK ON APPLE COMPUTERS, YOU SHOULD SAY SO BEFORE PEOPLE WASTE THEIR TIME TRYING TO USE YOUR ALLEGED "QUICK" FORM. *TR

Nov 27, 2010

ENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC

1 complaint

I HAVE A 2007 TOYOTA PRIUS THAT IS APPROACHING 36,000 MILES SOON. ITS BRAKES STUTTER WHEN I TRY TO COME TO A SMOOTH STOP. ITS ENGINE ALSO VIBRATES EXCESSIVELY AS IF ITS MISFIRING, WHEN IDLING. THE SYMPTOMS DO NOT HAPPEN ALL THE TIME, BUT THEY HAPPEN FREQUENTLY. I HAVE TAKEN THE CAR TO THE LOCAL DEALERSHIP SEVERAL TIMES, BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEMS PERMANENTLY. AFTER MY MOST RECENT VISIT TO THE DEALER, THEY CLAIMED THEY COULD NOT REPLICATE THE BRAKE STUTTER SYMPTOMS AND THAT THE CAR\'S COMPUTER HAD NO RECORD OF IT MISFIRING. IF YOU DO A GOOGLE SEARCH ON THE INTERNET ABOUT "2007 PRIUS BRAKE STUTTER PROBLEMS", IT APPEARS TO HAVE HAPPENED TO MANY OTHER PEOPLE. PLEASE HELP. I WANT THE PROBLEM FIXED, OR THE VEHICLE REPLACED. THERE HAS BEEN NO PHYSICAL DAMAGE NOR CRASHES NOR INJURIES. HOWEVER, I AM CONCERNED THAT SUCH SYMPTOMS DETRACT FROM THE VALUE OF THE AUTOMOBILE, OR AT WORST MAY RESULT IN AN ACTUAL CRASH AND INJURIES LATER ON. THE SYMPTOMS ARE A DISTRACTION AND ANNOYANCE WHILE DRIVING. *TR

Oct 12, 2010

ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM

1 complaint

WAS DRIVING AT 30MPH IN RESIDENTIAL AREA. NO PRIOR WARNINGS OF FAILURE. 1. CAR TURNED OFF - NOT THE POWER BUT THE ABILITY TO DRIVE OR PUT IN GEAR OR RUN. CAR WAS NON-DRIVABLE OR MOVABLE IN ANY WAY FOR NEXT 3 HOURS. 2. NEVER HAPPENED BEFORE, PROBLEM UNKNOWN AS THE CAR WORKS PERFECTLY. 3. DEALER SAID THEY HAD NO EXPLANATION TOYOTA PRIUS 2007 STALLED AND WOULD NOT START - HAD CAR TOWED TO DEALER AND PROBLEM DISAPPEARED AFTER 12 HOURS. THEY HAD NO EXPLANATION. *TR

Aug 26, 2010

STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN ABNORMALLY SLIDING TOWARD THE LEFT. THE CONTACT ATTEMPTED TO STEER THE VEHICLE TOWARD THE RIGHT BUT THE VEHICLE WOULD NOT CHANGE DIRECTION. THE CONTACT THEN ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE WHICH RESULTED IN A SINGLE VEHICLE ROLLOVER CRASH. THE AIR BAGS DID NOT DEPLOY. THE POLICE APPEARED ON THE SCENE AND SPECULATED THAT THE FRONT PASSENGER SIDE TIRE BLEW PRIOR TO THE CRASH. A POLICE REPORT WAS AVAILABLE. AN AMBULANCE ALSO APPEARED ON THE SCENE AS THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE COMPANY LOT. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

Aug 18, 2010

Crash: 1

Injuries: 1

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT ATTEMPTED TO PARK THE VEHICLE INTO THE RESIDENCE GARAGE, DRIVING AT APPROXIMATELY 2 MPH. SUDDENLY, THERE WAS AN UNINTENDED ACCELERATION. THE BRAKES WERE ENGAGED AND THE VEHICLE CONTINUED TO ACCELERATE CAUSING THE VEHICLE TO CRASH INTO A CLOSET IN THE GARAGE. THE CONTACT SUFFERED INJURY TO THE NECK AREA. THE VEHICLE FRONT BUMPER SUSTAINED DAMAGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE IDENTICAL FAILURES OCCURRED ON TWO SEPARATE OCCASIONS WITH NO INJURIES. IN ADDITION, THE CONTACT EXPERIENCED MALFUNCTIONS WITH THE AUTOMATIC IGNITION SWITCH, WINDSHIELD WIPERS, AND THE FRONT DRIVER AND PASSENGER SIDE AUTOMATIC WINDOW MECHANISM. THE FAILURES OCCURRED SPORADICALLY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE VIN WAS UNAVAILABLE.

Jul 14, 2010

Crash: 1

Injuries: 1

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

2007 PRIUS (69K MILES). DRIVING ON HIGHWAY, ALL CAUTION LIGHTS CAME ON. TOWED TO DEALER AND DIAGNOSED WITH A 12-VOLT BATTERY ISSUE. $280 TO REPLACE THE BATTER. THREE WEEKS LATER, SAME CAUTIONS LIGHTS. GOT MOST TO CLEAR WITH A RESTART WITH THE EXCEPTION OF THE "MASTER CAUTION" AND THE "ENGINE CHECK" LIGHTS. DEALER SHOWED CODE OF "P0A93" AND STATED INVERTER COOLANT PUMP NEEDED TO BE REPLACED FOR ANOTHER $486. CHECK ONLINE SHOWS TOYOTA KNOWS ABOUT THE PRE-2006 ISSUES AND THAT MANY 2007 AND BEYOND OWNERS ARE RUNNING INTO THE SAME ISSUE AT VARIOUS MILES. *TR

Jul 13, 2010

SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I OWN A 2007 PRIUS. I WAS DRIVING ON THE INTERSTATE WHEN A CAR IN FRONT OF ME STOPPED ABRUPTLY. WHEN I STEPPED ON THE BRAKE, THERE WAS A DELAY BEFORE IT ENGAGED. TO PREVENT RUNNING INTO THE CAR IN FRONT OF ME, I VEERED TO THE LEFT WHILE CONTINUING TO STEP DOWN ON THE BRAKE WITH MORE FORCE. WHEN IT ENGAGED, THE CAR WAS OUT OF CONTROL "FISH TAILING" FROM SIDE TO SIDE. IN AN EMERGENCY SITUATION, THERE IS NO ROOM FOR A DELAY. THIS CREATED A VERY DANGEROUS SITUATION WHICH COULD HAVE BEEN FATAL. I EXPERIENCED A SIMILAR DELAY WHILE DRIVING IN THE CITY, NOT ON A HIGHWAY. IT WAS THE SAME SENSATION OF THE BRAKES FAILING. WHEN ONE IS BRAKING IN AN EMERGENCY SITUATION, THIS IS TERRIFYING AND NOT ACCEPTABLE AND NOT SAFE... *TR

Jul 01, 2010

PARKING BRAKE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

SUMMARY: MY CAR BEGAN ACCELERATING WHILE I WAS IN PARK. I OWN A 2007 TOYOTA PRIUS. TWO DAYS AGO, I DROVE TO MY DESTINATION, PULLED INTO A PARKING SPOT, AND TURNED OFF THE CAR. I WAS EARLY, SO I TURNED THE CAR BACK ON (SO I COULD LISTEN TO THE RADIO WHILE I WAITED). THE CAR WAS IN PARK AND I DID NOT HAVE MY FEET ON ANY PEDALS. THE CAR WAS ON FOR LESS THAN A MINUTE WHEN IT BEGAN TO DRIVE FORWARD. I BOTH HEARD THE SOUND OF THE MOTOR ENGAGING AND VISUALLY PROCESSED THAT THE CAR WAS MOVING. I IMMEDIATELY STEPPED ON THE BRAKE HARD AND THE CAR IMMEDIATELY CAME TO A STOP. MY 4-YEAR-OLD WAS DISTRESSED BECAUSE THE ROLLING AND HARD STOP MADE A BIG JOLT. THE CAR WAS STILL IN PARK. I RELEASED THE BRAKE PEDAL AND THE CAR STAYED STILL. I DO NOT KNOW IF THIS IS RELATED, BUT MY CAR HEADLIGHTS RANDOMLY TURN OFF WHILE I AM DRIVING. IF I TOGGLE THE SWITCH OFF AND BACK ON, THEY ALWAYS COME BACK ON. I TOOK IT TO THE LOCAL DEALER, WHERE THE REPAIR GUY TOLD ME THEY FREQUENTLY SEE THIS PROBLEM, AND ALL THEY DO IS REPLACE THE HEADLIGHTS (WHICH MADE NO SENSE TO ME, BECAUSE THE BULBS AREN'T BURNED OUT). I WOULD SAY THIS PROBLEM HAPPENS ABOUT ONCE A WEEK. *TR

May 12, 2010

LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

1 complaint

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE KEY TO THE VEHICLE WAS RADIOACTIVE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK BECAUSE HE WORE A PACEMAKER. THE DEALER INFORMED THE CONTACT THAT THERE WAS NO NEED FOR CONCERN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 56,000. THE CONSUMER STATED HE WAS INVOLVED IN TWO ACCIDENTS AND WAS INJURED. HE DIDN'T GIVE ANY OTHER SPECIFICS. UPDATED 07/22/10*JB

May 11, 2010

Crash: 1

Injuries: 1

EXTERIOR LIGHTING,TRACTION CONTROL SYSTEM

1 complaint

FOR APPROXIMATELY THE PAST SIX MONTHS THE PASSENGER SIDE HEADLIGHT IN OUR CAR HAS GONE OUT INTERMITTENTLY. THIS OCCURS WHEN THERE IS ANY VIBRATION IN THE ROAD FROM, FOR EXAMPLE, UNEVEN ROAD SURFACES. ADDITIONALLY, OUR CAR ACCELERATES AFTER HITTING A BUMP OR A POTHOLE. *TR

May 09, 2010

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 48 MPH, THE BRAKES SUDDENLY LOCKED UP AND SWAYED TO THE LEFT SIDE WHEN HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR DIAGNOSIS. THE DEALER REPAIRED THE AXLE AND DRIVER SIDE BODY BUT IT WAS UNKNOWN IF THE DEALER REPAIRED THE BRAKE SYSTEM. THE CONTACT BELIEVED THAT THE RAIN WAS A FACTOR IN THE FAILURE AS IT CAUSED THE COMPUTER CHIP FOR THE BRAKE PEDAL TO MALFUNCTION. THE BRAKING SYSTEM FOR THE VEHICLE FAILED PERIODICALLY IN RAINY WEATHER. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

Apr 28, 2010

UNKNOWN OR OTHER,TRACTION CONTROL SYSTEM

1 complaint

THIS EVENT HAS OCCURED ON A NUMBER OF OCCASIONS WITH MY 2007 TOYOTA PRIUS. WHEN I AM APPLYING THE BRAKES AND GO OVER A BUMP OR POTHOLE, THE TRACTION CONTROL LIGHT APPEARS AND THE BRAKES WEAKEN FOR A MOMENT. THE LIGHT WILL GO OFF AND THE BREAKS FEEL LIKE THEY GO BACK TO FULL STRENGTH. I AM AWARE OF THIS ISSUE AND HAVE MODIFIED MY DRIVING BECASUE OF IT. RECENTLY WHILE APPROACHING AN INTERSECTION I HAD TO SLOW VERY QUICKLY AND HIT A POTHOLE WHILE THE BRAKES WERE APPLIED. I TRAVELED SEVERAL FEET FURTHER BECAUSE THE BRAKES WERE NOT REACTING AT FULL STRENGTH WHEN THE LIGHT WAS ON. I HAVE HEARD OF OTHER 2007 OWNERS COMPLAINING BUT WHEN I CONTACTED MY TOYOTA DEALER THEY SAID THERE WAS NOTHING THEY COULD DO UNTIL THERE IS A RECALL. THAT WAS THE ONLY TIME I CONTACTED MY DEALER BECAUSE IT MADE ME SO UPSET. IT IS SAFE TO SAY THAT FROM THE MOMENT I HAVE PURCHASED THE CAR (WITHIN THE FIRST WEEK) TO CURRENT, IF I AM BREAKING AND HITTING A BUMP OR POTHOLE OF SIGNIFICANT DISRUPTANCE AT THE SAME TIME - THIS SITUATION REPLAYS ITSELF. THE DATE OF INCIDENT IS AROUND THE FIRST DATE OF THE FIRST OCCURANCE. IT HAS HAPPENED NEARLY 100+ TIMES SINCE THEN.

Mar 12, 2010

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

1 complaint

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, APPROACHING A TRAFFIC LIGHT. WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKES FAILED TO RESPOND IN A TIMELY MANNER. ADDITIONALLY, THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 23,406. THE CURRENT MILEAGE WAS 30,000.

Mar 11, 2010

SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,SEATS

1 complaint

1. WIFE IS LEARY OF DRIVING OUR 2007 TOYOTA PRIUS BECAUSE OF PROBLEM BRAKES. WE NEED A BETTER DESCRIPTION OF WHAT HAPPENS WHEN WE TRY TO TURN OFF THE ENGINE GOING 100 MPH. 2. LIGHTS ARE POOR. WE CANNOT SEE VERY FAR AHEAD IN THIS DEER INFESTED ENVIRONMENT. I HAVE BETTER LIGHTS ON MY 1997 HYUNDAI 3. ONE OR THE OTHER HEADLIGHT FLICKERS AND GOES OUT FOR NO UNDERSTANDABLE REASON. WE TURN THE LIGHTS OFF AND TURN THEM ON AGAIN AND IT WORKS OK. THIS COULD BE A SAFETY HAZARD. WHAT IS BEING DONE TO FIX IT. 4. SEATING. MY FIRST ENCOUNTER WITH THE TOYOTA COMPLAINT SYSTEM CAM ABOUT AS I WAS TRYING TO GET THE DRIVER SEAT MOVED BACK BECAUSE I HAVE LONG LEGS. THE DEALER SAID THEY HAVE NO WAY OF FIXING THIS BUT THAT I SHOULD GO TO THE AFTER MARKET. I ASKED IF TOYOTA WOULD ACCEPT AN AFTERMARKET SOLUTION. THE DEALER SAID THAT THEY WILL EVALUATE IT AFTER IT IS INSTALLED TO TELL US IF IT MEETS SAFETY SPECIFICATIONS NO AFTERMARKET SUPPLIER WILL TRY TO FIX THIS BECAUSE THEY HAVE NOT ASSURANCE THAT IT WILL BE ACCEPTED BY TOYOTA. YET TOYOTA GIVES NO TECHNICAL INFORMATION ABOUT WHAT IS ACCEPTABLE. I COMPLAINED FORMALLY TO THE DEALER AND GOT NOWHERE. I THEN SENT A FORMAL COMPLAINT TO NATIONAL TOYOTA. THEY PASSED THE COMPLAINT BACK TO THE DEALER FOR RESPONSE. FOR ME THIS IS A MAJOR FLAW IN THE TOYOTA COMPLAINT HANDLING SYSTEM. THEY HAVE A CLOSED LOOP WHEN IT COMES TO COMPLAINTS. 5. I LIKE THE CAR AND IT GETS THE MILEAGE I EXPECTED. I AM NOT SURE I WILL EVER GET ANOTHER TOYOTA IF THERE ARE REASONABLE ALTERNATIVE THAT GET GOOD MILEAGE. *TR

Mar 10, 2010

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,TIRES

1 complaint

2007 TOYOTA PRIUS WITH TIRE FAILURE AND BRAKES GRABBING. *KB THE BATTERY AND HEADLIGHTS FAILED. THE CONSUMER STATED TOYOTA HAS SINCE REMOVED THIS PARTICULAR TYPE OF BULB AND ASSEMBLY FROM PRODUCTION. WHEN THE VEHICLE WAS 1 YEAR OLD THE CONSUMER WAS STOPPED BY THE POLICE AND GIVEN A WARNING FOR THE HEADLIGHT BEING OUT. HOWEVER, WHEN THE CONSUMER AND HER HUSBAND EXITED THE VEHICLE, THEY ALONG WITH THE POLICE OFFICER FOUND BOTH HEADLIGHTS WERE WORKING AND HE LET THEM GO WITHOUT A CITATION. THE CONSUMER HAS SINCE DISCOVERED THAT ONE HEADLIGHT OR THE OTHER WILL JUST GO OUT ON OCCASION DURING EVERY DRIVE. THE BRIGHTNESS OF THE HEADLIGHTS BEGAN TO DIM WHEN THE VEHICLE WAS ONLY A YEAR OLD. TOYOTA RECOMMENDED USING THE HEADLIGHTS LESS AND THEY FURTHER RECOMMENDED NOT USING THE HIGHLY TOUTED FEATURE THAT ALLOWS THE LIGHTS TO AUTOMATICALLY TURN OFF AFTER THE VEHICLE HAS BEEN TURNED OFF. LAST MONTH, THE CONSUMER RECEIVED A LETTER FROM TOYOTA REGARDING INFORMATION ABOUT A PROBLEM WITH THE HID HEADLIGHTS. THE LETTER STATED THE CUSTOMER SUPPORT PROGRAM WOULD REIMBURSE FOR SOME COST RELATIVE TO THE DEFECTIVE HEADLIGHTS. HOWEVER THE LOCAL DEALER DID NOT AGREE AND THE COST FAR EXCEEDED ANYTHING MENTIONED IN THE LETTER. THE DEALER INFORMED THE CONSUMER THE COST OF INSTALLATION FOR NEW BULBS WOULD BE $245 IN LABOR FOR EACH HEADLIGHT REPLACEMENT, THAT WAS IN ADDITION TO THE EXORBITANT COST OF THE BULBS THEMSELVES. *JB

Mar 02, 2010

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

I OWN A 2007 PRIUS WITH 35,000 MILES ON IT. WE HAVE BEEN A 2 PRIUS FAMILY FOR 6 YEARS, SO I AM HIGHLY FAMILIAR WITH DRIVING ONE. I HAVE HAD THREE VERY FRIGHTENING INCIDENTS HAPPEN IN ABOUT THE LAST 4 MONTHS IN MY CAR. EACH HAS HAPPENED IN EXACTLY THE SAME SPOT DURING A COMMUTE THAT I DO SEVERAL TIMES A WEEK. I HAVE BEEN EXITING FROM A FREEWAY, GOING 65 MPH, DOWN A GENTLE DOWNSLOPE. WHEN I EXIT (CONTINUING THE DOWNSLOPE) THE ENGINE STARTS REVVING AT A SPEED THAT I NEVER HAVE HEARD DURING ANY NORMAL DRIVING CIRCUMSTANCE. THIS IS WHILE I AM BRAKING TO STOP AT A LIGHT AT THE BOTTOM OF THE EXIT. I HAVE HAD A CAR NEXT TO ME ROLL DOWN THE WINDOW AND THE DRIVER ASK IF I NEEDED HELP. OVER THE LAST 15 YEARS I HAD DONE THIS EXACT EXIT THOUSANDS OF TIMES, IN MANY DIFFERENT VEHICLES, AND HAVE NEVER EXPERIENCED ANYTHING REMOTELY LIKE THIS. EACH OF THE THREE TIMES I SHIFTED THE CAR INTO NEUTRAL, BUT THE HIGH REV CONTINUED. THE ONLY THING THAT STOPPED IT WAS TO PULL OVER AND TO TURN THE CAR OFF AND RESTART. I IMMEDIATELY CHECKED THE FLOOR MAT EACH TIME AND IT WAS MOUNTED SECURELY EXACTLY IN PLACE HOOKED ON THE MOUNTS. THIS HAS HAPPENED THREE TIMES, COMPLETELY RANDOMLY. I TOOK THE CAR IN TO BE SERVICED AT TOYOTA OF BERKELEY ON 2/2/10 AND WAS TOLD THAT UNTIL THE CAR DID THIS ON A "FREQUENT" BASIS THAT THERE WAS NOTHING THAT TOYOTA COULD DO. HE CHECKED THE LOG FOR WARNING LIGHTS AND THERE WERE NO ENTRIES (I CHECKED THE DASH EACH TIME THIS HAS HAPPENED, AND NO LIGHTS WARNING LIGHTS WERE ON.) *TR

Feb 23, 2010

VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM

1 complaint

THIS HAS HAPPENED DOZENS OF TIMES, TO MYSELF AND MY WIFE. WE ARE BRAKING, AND WHILST BRAKING DRIVE OVER A POTHOLE OR DRAIN. THE TRACTION CONTROL COMES ON, AND THE CAR DISENGAGES THE BRAKES AND THE CAR LURCHES FORWARD. AFTER CLEARING THE POTHOLE, THE TRACTION CONTROL THEN DISENGAGES, AND THE BRAKES RE-ENGAGE. SEVERAL TIMES, I HAVE COME CLOSE TO HITTING THE CAR IN FRONT. CONDITIONS: CLEAR, SUNNY, DRY ROADS. CAR: TOYOTA PRIUS, YEAR 2007. *TR

Feb 22, 2010

SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING

1 complaint

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING OVER ANY POTHOLES IN THE ROAD AT SPEEDS OF OVER 10 MPH, THE TRACTION WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE ALSO MADE A LOUD GRINDING NOISE WHILE DEPRESSING THE BRAKE PEDAL AND THEY WOULD NOT ENGAGE. THE CONTACT CONFIRMED THAT THE BRAKES FELT AS IF THEY WERE "LOCKING." THE MANUFACTURER AND A LOCAL DEALER WERE CONTACTED, BOTH OF WHICH WERE NOT WILLING TO OFFER ANY ASSISTANCE. NO REPAIRS WERE MADE TO THE VEHICLE. ON A SEPARATE OCCASION, THE HEADLIGHTS INTERMITTENTLY FAILED TO OPERATE. THE DEALER REPLACED THE BULBS IN BOTH HEADLIGHTS. THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNDER 1,000 AND THE CURRENT MILEAGE WAS 20,400. UPDATED 03/04/10. *LJ UPDATED 05/10/10

Feb 17, 2010

POWER TRAIN,EXTERIOR LIGHTING

1 complaint

I HAVE A TOYOTA PRIUS 2007. I HAVE 2 SAFETY ISSUES THAT I HAVE COMPLAINED TO THE DEALER ABOUT BUT THEY ARE UNABLE TO FIX SO THEY IGNORED MY CONCERNS AFTER REALIZING THEY COULD NOT FIX THE PROBLEM. FIRST PROBLEM IS THE HEAD LIGHTS. WHEN DRIVING AT NIGHT THE HIGH BEAMS DO NOT SHINE ON THE ROAD BUT SHINE INTO THE TREES. THEY SAY THERE IS NO ADJUSTMENTS FOR IT. ALSO PEOPLE THINK I AM SHINING MY HIGH BEAMS AT THEM WHEN I AM NOT. THEY ARE JUST TOO HIGH....ALSO THE HEADLIGHTS DO NO ILLUMINATE THE SIDES OF THE CAR AND ROAD SO WHEN MAKING TURNS AT NIGHT YOU CANNOT SEE WHERE YOU ARE TURNING. I HAVE TO APPROACH TURNS VERY VERY SLOWLY BECAUSE I CANNOT SEE THE ROADS WHEN TURNING. EVERYONE THAT DRIVES MY CAR COMPLAINS ABOUT THIS NOTICEABLE PROBLEM HOWEVER TOYOTA WONT ADDRESS IT BECAUSE THEY SAY THERE IS NO ADJUSTMENT. 2ND PROBLEM THEIR SLIP DIFFERENTIAL. WHETHER THERE IS SNOW ON THE GROUND OR NOT WHEN THE TIRES START TO SLIP THEY LOOSE ALL POWER TO THE WHEELS. I HAVE BEEN IN INTERSECTIONS WHEN THIS HAS OCCURRED AND WAS ALMOST HIT. EVEN WHEN TRYING TO DRIVE OVER THE STOP IN THE CAR WASH...SOMETIMES I AM UNABLE TO POWER OVER THE BUMP. I GET STUCK OFTEN. AGAIN TOYOTA SAYS THIS IS A NORMAL FUNCTION OF THE CAR. NOT SOMETHING I WOULD EXPECT FROM A $24,000 CAR. OUR VALUES HAVE PLUMMETED AND THERE IS NO RECOURSE FOR IT. *TR

Feb 15, 2010

FUEL SYSTEM, OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

APPROXIMATELY 7 MONTHS AGO MY 2007 TOYOTA PRIUS BEGAN ACCELERATING DURING USE OF THE CRUISE CONTROL. I REPORTED THE PROBLEM TO THE DEALERSHIP WHO SAID THEY HAVE NO FIX FOR IT. I CAN'T USE THE CRUISE CONTROL IN MY CAR FOR FEAR THE CAR WILL NOT STOP ACCELERATING. *TR

Feb 15, 2010

EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

THIS IS NOT ONE INCIDENT, IT HAPPENS WHENEVER THE ROAD IS SLICK (RAIN, OR EVEN SPRINKLER RUNOFF!) OR IF I DRIVE OVER A POTHOLE--THE POWER TO THE WHEELS IS CUT AND THE ENGINE FEELS LIKE IT IS GOING TO STALL. IT IS EXTREMELY DIFFICULT AND NERVEWRACKING TO DRIVE WHILE IT IS RAINING. THE MOST DANGEROUS TIMES THAT THIS HAPPENS IS WHEN I AM AT A SIGNAL, MAKING A RIGHT TURN I NEED POWER TO THE ENGINE TO MERGE INTO TRAFFIC, AND MAKE SURE THAT ONCOMING TRAFFIC IS NOT INTERRUPTED. THERE HAVE BEEN TIMES THAT I FEEL LIKE MY CAR WON'T "GO" OR HESITATES WHEN I NEED IT TO GO! AND IF IT'S THIS BAD IN WET CONDITIONS, I WOULD NEVER EVEN CONSIDER DRIVING THE PRIUS IN SNOWY CONDITIONS. I HAVE READ THAT THIS IS ALL DUE TO A PROBLEM IN THE TRACTION CONTROL SYSTEM. VERY UNSAFE!! *TR

Feb 10, 2010

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,TRACTION CONTROL SYSTEM

1 complaint

DATE: 02/09/2010 TIME: 10:01:20 CREATION DATE: 02/09/2010 CREATION TIME: 09:58:43 I WOULD LIKE TO REPORT A BRAKING/TRACTION CONTROL/LOSS OF ENGINE POWER SAFETY PROBLEM WITH MY 2007 TOYOTA PRIUS. THE PROBLEM HAPPENS WHILE DRIVING ON SNOW COVERED FLAT ROAD SURFACES (1 INCH OF SNOW), SNOW COVERED HILLY ROADS (1 INCH OF SNOW), AND BUMPY ROAD SURFACES. WHEN THE TRACTION CONTROL SYSTEM (TRAC) ENGAGES ON THESE ROAD SURFACES, I LOSE THE ABILITY TO BRAKE AND ALSO LOSE POWER TO THE ENGINE SIMULTANEOUSLY. I HAVE HAD FOUR (4) NEAR-ACCIDENTS DUE TO THIS SAFETY PROBLEM. 1.SNOW COVERED (1 INCH OF SNOW) GOING DOWNHILL (SLIGHT HILL)- LOST BRAKES AFTER TRAC TRACTION CONTROL SYSTEM ENGAGED WAS UNABLE TO STOP CAR - WENT THROUGH STOP SIGN. CAR WENT ONTO BUSY HIGHWAY (50 MPH ZONE) AND WOULD NOT STOP. LUCKILY NO CARS WERE COMING AND I AVOIDED A VERY SERIOUS ACCIDENT. 2. SNOW COVERED (1 INCH OF SNOW) GOING DOWNHILL - LOST BRAKES AFTER TRAC TRACTION CONTROL SYSTEM ENGAGED AND ALMOST CRASHED INTO CARS THAT WERE SLOWING DOWN AHEAD OF ME. 3. SNOW COVERED (1 INCH OF SNOW) GOING UPHILL - TRAC TRACTION CONTROL SYSTEM ENGAGED AND I LOST ALL ENGINE POWER AS I WAS TURNING LEFT UP A STEEP HILL. I ALMOST CRASHED INTO LARGE ROCKS AT THE ROADSIDE. I WAS ABLE TO AVOID A CRASH. 4. SNOW COVERED (1 INCH OF SNOW) DRIVING ON FLAT ROAD SURFACE. I TURNED OFF OF SNOW COVERED ROAD INTO A PARKING LOT AREA. TRAC TRACTION CONTROL SYSTEM ENGAGED AND I LOST THE ABILITY TO BRAKE. MY CAR WENT AT LEAST 15 FEET IN THE PARKING LOT AREA BEFORE STOPPING. LUCKILY THERE WERE NO PARKED CARS THERE AND I DID NOT HAVE AN ACCIDENT. A RECURRING PROBLEM WITH TRAC AND LOSS OF ENGINE POWER ALSO OCCURS ON THE HILLY ROAD LEADING UP TO MY HOUSE. WHEN THE ROAD IS SNOW COVERED (1 INCH OF SNOW) OR ICY THE TRAC TRACTION CONTROL SYSTEM ENGAGES AND I LOSE ALL POWER TO THE ENGINE. IT MAKES IT NEARLY IMPOSSIBLE TO GET MY CAR UP THE HILL DUE TO THE LOSS OF POWER WHEN TRAC ENGAGES! *TR

Feb 09, 2010

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC

1 complaint

MY 2007 PRIUS TOURING CAN/DOES EXPERIENCE BRAKING ISSUES WHEN SLOWING/BRAKING DOWNHILL AND COMING IN CONTACT WITH A MANHOLE COVER, POTHOLE, OR OTHER "EVEN" ROAD SURFACE. THOUGHT IT WAS THE TIRES, SO REPLACED THE ORIGINAL BRIDGESTONES FOR NOKIANS, BUT THE ISSUE STILL OCCURS. THE "SENSATION" IS YOU FEEL LIKE YOU'VE LOST CONTROL OF THE CAR MOMENTARILY. AS A RESULT, I'VE CHANGED MY COMMUTE ROUTE HOME AND DRIVE MUCH SLOWER (WAS ALREADY DRIVING SLOWER SINCE PRIUS MILEAGE IS DEPENDENT ON MPH). ON OCCASIONS, THE SPEED (ON A STRAIGHT AWAY) SET WITH CRUISE CONTROL WILL INCREASE BY ITSELF ... BY A COUPLE MPH .... W/O ME DOING ANYTHING OR TOUCHING ANYTHING. SO I'M FORCED TO TAP BRAKE ........ OCCURRED THIS WEEKEND WITH PASSENGERS - THEY SAID THEY FELT THE SURGE .....

Feb 08, 2010

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC,UNKNOWN OR OTHER

1 complaint

TOYOTA PRIUS LOSS OF ELECTICAL POWER, LOSS OF STEERING RESULTING IN CRASH IN MAY 2009 WHILE DRIVING IN A RESIDENTAL NEIGHBORHOOD AT LOW SPEEDS, PRIUS LOST ALL POWER RESULTING IN LOSS OF STEERING AND LOSS OF BRAKES RESULTING IN CRASH INTO A HIGH CURB. I HAD PRIUS TOWED TO TOYOTA DEALERSHIP AND FILED COMPLAINT WITH DEALERSHIP AS WELL AS WITH MAIN CALIFORNIA COMPLAINT CENTER. THEY SAID THAT IT WOULD TAKE THEM 4 MONTHS TO INVESTIGATE COMPLAINT. THEY RECOMMENDED MY STORING CAR AT DEALERSHIP FOR FOUR MONTHS IF I WANTED AN INVESTIGATION. THEY WOULD NOT INVESTIGATE OTHERWISE. THEY TOLD ME THERE WAS NO CAUSE FOR CONCERN AND THAT THE POWER LOSS MUST OF RESULTED AFTER THE CRASH. THEY SAID THAT TOYOTA HAD NO SAFETY COMPLAINTS ABOUT POWER LOSS OR STEERING OR BRAKE LOSS. I WENT ON LINE AND FOUND SAME YEAR MODEL RECALL IN AUSTRALIA. THEY TOLD ME THE PRODUCTS WERE DISSIMILAR AND NOT A CAUSE FOR CONCERN. I DISAGREED. MY ROUTINE MECHANIC AT MERCHANTS TIRE AND AUTO COULD FIND NOTHING WRONG. I REPAIRED THE STRUCTURAL DAMAGE AND SOLD THE CAR SINCE TOYOTA ASSURED ME THERE WAS NOTHING WRONG. TOYOTA CORPORATION'S METHODOLOGY OF INVESTIGATION APPEARS TO BE DESIGNED TO STIFLE ANY MEANINGFUL DETERMINATION OF BASELINE SAFETY FAULT. THE REQUIREMENT TO STORE A CAR FOR MONTHS AT OWNERS EXPENSE AND FOR DRIVER TO HAVE NO ACCESS FOR TRANSPORTATION WOULD APPEAR TO DISCOURAGE ANY MEANINGFUL INVESTIGATION OF SAFETY CONCERN. GIVEN THE CURRENT FINDING OF BRAKE AND OTHER SAFETY DEFECTS IN TOYOTA PRODUCTS, I AM CONCERNED THAT THE POWER LOSS MAY HAVE BEEN UNDER-REPORTED BECAUSE OF THEIR UNETHICAL BUSINESS PRACTICES. I REPORT IT TO HELP YOU DETERMINE IF THERE IS A PATTERN OF POWER LOSS, LOSS OF STEERING AND LOSS OF BRAKING IN THE PRIUS. *CN

Feb 06, 2010

Crash: 1

POWER TRAIN,SERVICE BRAKES, ELECTRIC

1 complaint

I'VE COMPLAINED -- WITH NO RESPONSE OR HELP -- TO A TOYOTA DEALER ABOUT 2 CONCERNS I HAVE WITH MY 2007 PRIUS THAT I'VE ALWAYS BELIEVED WERE MANUFACTURER/DESIGN DEFECTS: 1) THE BRAKES SKIP WHEN I HIT A POTHOLE, ESPECIALLY THE ONE I TRAVERSE EVERY WEEKDAY TURNING INTO MY WORKSITE. 2) DURING HARD ACCELERATION EARLY IN A DRIVE (THE UPHILL LEFT TURN LEAVING MY NEIGHBORHOOD), THERE IS A HESITATION FOR ABOUT A SECOND OR TWO -- LIKE THE ENGINE IS GOING TO STALL AND DIE (IT HASN'T YET.) WHEN I 'FLOOR IT" TO MOVE INTO A HOLE IN TRAFFIC, I GET FULL POWER FOR A COUPLE OF SECONDS, FOLLOWED BY NO POWER FOR A SECOND AND THEN A RETURN OF POWER. IT'S AS IF I TOOK MY FOOT OFF THE ACCELERATOR, ONLY IT HASN'T MOVED. MY FEAR IS THAT SOME TIME THE DELAY WILL CAUSE ME TO GET HIT AND THAT SOME TIME THE ENGINE WILL JUST DIE. I'VE NOTICED THIS FROM WHEN THE CAR WAS WITHIN THE FIRST MONTH OLD (I TOOK DELIVERY 4/30/07). STEVINSON TOYOTA (GOLDEN, CO) SAID THEY HADN'T HEARD OF SUCH COMPLAINTS. WHEN I TOOK IT IN ABOUT A YEAR AGO, THEY SAID THEY COULDN'T REPRODUCE THE PROBLEMS AND DID NOTHING. *TR

Feb 05, 2010

SUSPENSION,SERVICE BRAKES, HYDRAULIC

1 complaint

I PRESSED ON THE BRAKES IN AN EMERGENCY SITUATION AND THERE WAS A SLIGHT DELAY BETWEEN WHEN THE BRAKE PEDAL WAS DEPRESSED AND WHEN THE BRAKES GRABBED. I ENDED UP STRIKING THE CAR IN FRONT OF ME. I HAVE THE LICENSE PLATE OF THE CAR I HIT ETCHED IN MY FRONT BUMPER. 2007 TOYOTA PRIUS. *TR

Feb 04, 2010

Crash: 1

ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER THE FRONT WHEELS BEGAN TO SPIN IN ICY OR SNOWY CONDITIONS, THE ENGINE COMPLETELY SHUT OFF. THE FAILURE OCCURRED MULTIPLE TIMES WHILE TRYING TO DRIVE UP A HILL OR AN INCLINED DRIVEWAY. THE DEALER INSPECTED THE FUEL INJECTION SYSTEM ON SEVERAL OCCASIONS AND WAS UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN SUCH A WAY THAT THE ENGINE WOULD TURN OFF TO AVOID DAMAGING THE STABILITY CONTROL SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 36,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 3/16/10 *CN UPDATED 06/29/10

Feb 04, 2010

VISIBILITY,VEHICLE SPEED CONTROL

1 complaint

WE OWN A TOYOTA PRIUS. WHEN WE TURN ON THE HEATER AND TURN IT TO THE FEET, WARM AIR STARTS BLOWING FROM THE VENT ON THE DRIVER SIDE TO THE FACE. WE TOOK IT TO THE DEALER "CAPITOL TOYOTA", CAPITAL AUTO MALL, SAN JOSE, CA. THE DEALER SAID THAT THEY WOULD CHARGE BIG TIME TO FIX IT SINCE WE WERE JUST OVER 36,000 MILES IN 30 MONTHS. WE DIDN'T GET IT FIXED. WE BELIEVE THAT THIS ISSUE IS SOMEHOW RELATED TO ITS ELECTRICAL/ELECTRONIC SYSTEMS ISSUE. WE ALSO NOTICED ABOUT 2 WEEKS AGO WHEN WE WERE PARKED IN THE LINE FOR GAS, THAT THE ENGINE SUDDENLY WAS ROARING AS IF WE WERE REVVING IT TO VERY HIGH SPEEDS WITHOUT EVEN THE HEATER OR A/C BEING ON. WE ALSO THINK IT HAS RELATED FRONT DEFROSTING ISSUES. *TR

Feb 03, 2010

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

2007 TOYOTA PRIUS BREAKS FAIL TO WORK FOR A SPLIT SECOND WHEN THE CAR HITS A BUMP AND BRAKES ARE APPLIED. WITH THE CAR SLOWING DOWN AND THE BRAKES ARE APPLIED, IF I HIT A BUMP, THE BRAKES WILL STOP SLOWING THE CAR FOR ABOUT 0.5 SECONDS AND THE LOW TRACTION LIGHT WILL BLINK. *TR

Jan 19, 2010

VEHICLE SPEED CONTROL,EQUIPMENT

1 complaint

I WAS "T-BONED" ON MY DRIVERS' SIDE ON JULY 3, 2009 IN MY 2007 PRIUS. THE CAR HAD EXTENSIVE DAMAGE AND THE ELECTRIC MOTOR WAS DISMANTLED AND REPLACED (SAME ONE) AS PART OF THE REPAIR. AT THE TIME OF THE ACCIDENT IT WAS FINE AND I AVERAGED ABOUT 48-52 MPG. IT WAS IN THE TOYOTA REPAIR SHOP FROM JULY 7TH THROUGH LATE AUGUST AND WASN'T RETURNED UNTIL MID-SEPTEMBER. I HAVE NOT BEEN DRIVING IT SINCE I LAST PICKED IT UP BECAUSE I DID NOT FEEL SAFE IT . THE PROBLEM WAS NEVER FOUND AND I WAS TOLD "...IF WE CAN'T FIND THE PROBLEM, WE CAN'T FIX IT...IF IT HAPPENS AGAIN, BRING IT BACK, IT'S UNDER WARRANTY." YESTERDAY (NOVEMBER 4, 2009) I HAD TO DRIVE IT TO WORK (DOWNTOWN) BECAUSE MY HUSBAND HAD OUR VAN AND I FOUND THAT IT IS STILL ACCELERATING IN ODD WAYS LIKE IT DID WHEN WE GOT IT BACK IN SEPTEMBER. WHILE IN STOP AND GO TRAFFIC AT A LOW SPEED WHEN I WENT TO ACCELERATE TO A HIGHER SPEED (APPX. 50 MPH) IT WASN'T ACCELERATING PROPERLY, THEN SUDDENLY "KICKED INTO" ACCELERATION THEN I HAD TO SLOW IT DOWN WITH THE BRAKES. THE TOYOTA HYBRID ENGINE DISMANTLING MANUAL (I FOUND ONLINE WHEN I WAS TOLD TOYOTA COULD NOT FIND THE PROBLEM) ON PAGE 1 #1-5 SHOWS HOW THE VEHICLE SHOULD BE OPERATING. AS I'VE DESCRIBED SINCE AUGUST, THE DAY I FIRST PICKED IT UP, THIS IS NOT HOW IT'S FUNCTIONING. IN LIGHT OF THE NEWS YESTERDAY, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FOUND NO DEFECT EXISTS IN VEHICLES WITH PROPERLY INSTALLED FLOOR MATS. AND IN FACT, THE NHTSA SAID, TOYOTA VEHICLES HAVE A VERY SERIOUS DEFECT. I WOULD LIKE TO KNOW WHAT TOYOTA CAN DO NOW TO GET MY PRIUS WORKING PROPERLY (OR CONSIDER IT TOTALED) BEFORE I (OR MY FAMILY) ARE IN A HORRIBLE ACCIDENT LIKE THE 16 PEOPLE WHO HAVE ALREADY DIED OR THE 200+ WHO HAVE HAD SERIOUS ACCIDENTS AS A RESULT OF THIS ISSUE! BY THE WAY, THERE ARE NO CAR MATS IN IT, BUT THERE WERE BEFORE THE ACCIDENT AND THIS ISSUE NEVER OCCURRED BEFORE TOYOTA'S "REPAIRS" TO IT! *TR UPDATED 11/13/09

Nov 05, 2009

Crash: 1

Injuries: 1

EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

DURING NORMAL DRIVING WITH MY 2007 TOYOTA PRIUS, THE ACCELERATOR HAS BECOME STUCK CAUSING THE AUTO TO CONTINUE AT HIGH SPEEDS. THE SITUATION WAS SOLVED WHEN THE DRIVER'S FLOOR MAT WAS PULLED BACK TOWARDS THE DRIVER'S SEAT. THIS HAS HAPPENED AT LEAST 4 TIMES OVER THE LAST YEAR - TWICE TO MY WIFE AN TWICE TO MYSELF. THIS IS AN EXTREMELY HAZARDOUS SITUATION. *TR

Sep 29, 2009

STEERING,POWER TRAIN,SERVICE BRAKES, ELECTRIC

1 complaint

THIS WAS A FIRST TIME OCCURRENCE FOR MY 2007 PRIUS. I WAS STOPPED MIDWAY ON MY MOUNTAIN, LONG & STEEP, DIRT DRIVEWAY TRYING TO PARK ALONG THE ROCK SIDE. IT WAS TOO TIGHT TO PARK SO DECIDED TO CONTINUE DOWN TO THE BOTTOM. I WAS IN REVERSE AND SHIFTED, WITH MY FOOT ON THE BRAKE, INTO DRIVE. THE CAR SUDDENLY BOLTED FORWARD PROPELLING ME THROUGH THE FENCE AND DOWN A STEEP EMBANKMENT TO OUR DECK WHERE 12 PEOPLE WERE HAVING A DINNER MEETING. MY BRAKES DIDN'T WORK, NOR DID THE STEERING. THE BOLTING FORCE WAS HEARD BY ALL ON THE DECK. THERE IS NO WAY I WOULD HAVE PRESSED THE GAS BY MISTAKE FOR TWO REASONS: YOUR FOOT MUST BE ON THE BRAKE TO SHIFT; AND AS IS TYPICAL ON OUR STEEP GRAVEL ROADS, ONE NEVER PRESSES THE GAS PEDAL WHILE PROCEEDING DOWN. THE CAR PROPELLED 10 OR 12 FEET FORWARD CROSSING THE DRIVE AT A DIAGONAL, CRASHED THROUGH THE FENCE BOARDING THE DROP OFF, AND PROCEEDED DOWN THE EMBANKMENT STOPPING ONLY WHEN IT HIT THE BIG TREE BY OUR DECK. TO MY RIGHT WERE ALL THE GUESTS AND MY HUSBAND, JUST FEET AWAY FROM THE ONCOMING, OUT OF CONTROL CAR. HAD I MISSED THAT PARTICULAR TREE, I WOULD HAVE ROLLED DOWN AN EVEN STEEPER RAVINE BECAUSE OF ROCKS TO BOUNCE OFF AND VERY SHARP DROP OFF.*TR

Aug 20, 2009

Crash: 1

Injuries: 1

AIR BAGS,CHILD SEAT

1 complaint

HELLO THERE. I AM ALMOST 8 MONTHS PREGNANT AND I DRIVE A PRIUS. I CALLED THE DEALER AND THE TOYOTA COMPANY TO GET MY DRIVER SIDE AIRBAG DISABLED UNTIL I HAVE MY CHILD. I BELIEVE THAT IF THE BAG WENT OFF IT WOULD POSE HARM TO MY FETUS, ESPECIALLY AS I CARRY HIGH IN MY TORSO. THEY SAID THAT THEY WERE UNABLE TO DO SO, AS PER REGULATION. I FIND THIS HORRID, ESPECIALLY WITH THE HOLIDAY SEASON AND THE USUAL RISE OF IMPAIRED DRIVERS. I CAN BE AS SAFE AS I CAN BUT IF SOMEONE HITS ME AND THE AIRBAG DEPLOYS, IT HAS A GREAT POTENTIAL OF DOING MORE [POSSIBLY UNNECESSARY] DAMAGE TO MY BABY THAN THE CRASH ALONE. I WAS TOLD THAT YOU COULD POSSIBLY PROVIDE SOME RESOLUTION FOR THIS IN ORDER FOR MY DEALER TO DISABLE THE AIRBAG FOR MY REMAINING TWO MONTHS OF PREGNANCY. PLEASE GET BACK TO ME. *TR

Dec 01, 2008

PARKING BRAKE

1 complaint

MY SPOUSE OWNS A 2007 PRIUS. ON OR ABOUT 7/18/08, SHE WAS BACKING DOWN OUR DRIVEWAY. SHE STOPPED THE CAR, BELIEVED THAT SHE HAD PLACED IT IN 'PARK', AND BEGAN TO STEP OUT. THE CAR WAS NOT IN PARK, AND TOOK OFF IN REVERSE, RUNNING OVER HER LEG WITH THE FRONT TIRE AND DRAGGING HER ACROSS THE STREET. SHE ESCAPED WITH LARGE SKIN SCRAPES, BRUISES AND A PAINFUL LEG. *TR

Jul 30, 2008

Injuries: 1

SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER

1 complaint

THIS INCIDENT INVOLVES MY 2007 TOYOTA PRIUS HYBRID THAT I HAVE OWNED FOR ALMOST A YEAR. AS I WAS DRIVING APPROXIMATELY 40 MPH AND PUT MY FOOT ON THE BRAKE AS I APPROACHED A RED LIGHT, THE RED BRAKE WARNING CAME ON THE DASH AS DID THE ABS WARNING LIGHT. MY FOOT WENT ALL THE WAY TO THE FLOOR AND I HAD NO BRAKES. LUCKILY I HAD A RIGHT TURNING LANE THAT I COULD VEER INTO AND NOT HIT THE STOPPED VEHICLES IN FRONT OF ME. AS I CONTINUED TO PUSH THE BRAKE TO THE FLOOR AND MANEUVER THE VEHICLE OUT OF TRAFFIC, IT SEEMED TO CATCH A LITTLE AND I WAS ABLE TO SLOW THE VEHICLE EVENTUALLY TO A STOP. I PUT THE VEHICLE IN PARK AS IT WAS STILL RUNNING, AND PULLED OUT THE OWNER'S MANUAL. THE MANUAL SPECIFICALLY STATED THAT IF THESE TWO WARNING LIGHTS CAME ON AT THE SAME TIME, YOU WERE TO "STOP IMMEDIATELY AND CONTACT YOUR TOYOTA DEALERSHIP". THIS IS EXACTLY WHAT I DID. I HAD THE VEHICLE TOWED INTO THEIR FACILITY THAT EVENING. THE NEXT DAY I WAS INTERROGATED BY THE MECHANIC AFTER A DIAGNOSTIC REPORT WAS DONE ON MY CAR. HE WANTED TO KNOW WHEN I LET THE CAR RUN OUT OF GAS. I HAVE NEVER LET MY CAR RUN OUT OF GAS, AND IN FACT THAT JUST FILLED THE TAKE THE DAY BEFORE THIS INCIDENT OCCURRED. THE MECHANIC COULDN'T TELL ME WHAT WAS WRONG AND CONTACTED TOYOTA'S CORPORATE OFFICE. TWO DAYS LATER, I WAS ADVISED THAT THE REASON THE BRAKES DIDN'T WORK WAS BECAUSE I "LET THE CAR RUN OUT OF GAS "AND THIS CAUSED THE ENGINE TO SHUT OFF. I ARGUED THAT THE CAR HAD NEVER RUN OUT OF GAS AND THE ENGINE DIDN'T SHUT OFF, THE BRAKES WENT OUT. THE SERVICE MANAGER PULLED OUT THE DIAGNOSTIC TEST SHOWING THAT "AT SOME POINT" THE CAR HAD RUN OUT OF GAS----THIS TEST DOESN'T GIVE A DATE OF WHEN THIS MAY HAVE HAPPENED. I ADVISED THE SERVICE MANAGER THAT THE CAR HAD 223 MILES ON IT WHEN I PURCHASED IT-- THIS TEST RESULT COULD HAVE HAPPENED WHEN THE CAR WAS STILL AT THE DEALERSHIP, NOT IN MY POSSESSION. THE SERVICE MANAGER ADVISED ME THAT HIS "HANDS WERE TIED" AND THAT TOYOTA HAD MADE THEIR DECISION. *TR

May 11, 2008

FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM

1 complaint

VEHICLE DOES NOT ACHIEVE ADVERTISED FUEL CONSUMPTION PERFORMANCE. I HAVE COMPLAINED ABOUT THIS SINCE THE FIRST SERVICE VISIT. TODAY A FACTORY TECHNICIAN GOT UNACHIEVABLE RESULTS SUGGESTING THAT OUR REAL WORLD EXPERIENCE AFTER 29,000 MILES WITH THE VEHICLE IS NORMAL. HE CLAIMED TO HAVE GOTTEN 66.984 MPG AFTER A 42.2 MILES OF 55 MPH HIGHWAY AND "IN TOWN" DRIVING, NOTING ONLY THAT AN OUT OF FUEL FAULT HAD NEVER BEEN CLEARED. *TR

Apr 18, 2008

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

ON A 2007 PRIUS GAS GAUGE SHOWED 2 BARS AND WAS DRIVING ACROSS A BRIDGE IN CALIFORNIA WHEN THE GAS ENGINE STOPPED. LOOKED AT THE GAS GAUGE AND IT STILL SHOWED 2 BARS. WAS FORTUNATE ENOUGH TO BE ON A SECTION OF THE BRIDGE WITH A BREAKDOWN LANE. 1/2 MILE FURTHER ON AND WE WOULD HAVE BEEN STUCK IN ONE OF THE TRAFFIC LANES. THE VSC, CHECK ENGINE, AND HYBRID SYSTEM FAILURE INDICATORS WHERE ON - BUT NOT THE LOW FUEL!!! GOT TOWED TO A DEALER. SERVICE MANAGER TOLD US THAT THE CAR WAS OUT OF GAS AND THAT THE "GAS GAUGE WAS STUCK" THAT'S WHY IT DIDN'T SHOW EMPTY. HE BLAMED IT ON THE BLADDER DESIGN OF THE FUEL TANK AND SAID IT WAS "A DESIGN DEFECT" THAT TOYOTA NEW ABOUT. THIS IS A SIGNIFICANT SAFETY ISSUE - WE COULD HAVE BEEN KILLED. *TR

Apr 09, 2008

FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER

1 complaint

THE FLEXIBLE GAS TANK ON THE PRIUS OFTEN FAILS TO FILL UP ALL OF THE WAY TO FULL. IN COLD WEATHER THE TANK OFTEN FILLS ONLY 8 GALLONS(WHEN COMPLETELY EMPTY) AND SOMETIMES CLICKS OFF AT 3 GALLONS OR LESS AND KEEPS CLICKING OFF UNTIL MORE GAS IS FORCED INTO THE TANK. THE PRIUS WAS BROUGHT IN TO THE DEALER AND THEY LOOKED INTO THE TANK ISSUE AND FOUND NOTHING. THERE RECOMMENDATION WAS TO FILL UP ON THE SLOWEST LEVEL AND TO TILT THE GAS NOZZLE TO SIDE OR UPSIDE DOWN TO FORCE MORE GAS INTO THE TANK. THIS DID NOT RECTIFY THE SITUATION AND THE DEALER COULD NOT OFFER ANY FURTHER REMEDY. THE DEALER WILL NOT DO ANYTHING FURTHER TO FIX THE SITUATION. *TR

Dec 29, 2007

ELECTRICAL SYSTEM,BACK OVER PREVENTION

1 complaint

ALL LATE MODEL TOYOTA GAS ELECTRIC AUTOS. I FIND THEM VERY DANGEROUS IN PARKING LOTS, AS THEY CAN AND DO BACKUP WITH NO NOISE. I WAS ALMOST RUN OVER BY ONE ON A FOGGY DAY LAST WEEK. THE DRIVER NEVER TURNED ON LIGHT AND DIDN'T SEE ME WHEN BACKING OUT OF PARKING SPOT. I WAS ABLE TO GET OUT OF THE WAY THAT TIME. SUPPOSE I HAD BEEN BLIND? NOT A SOUND TO LET ME KNOW THE CAR WAS THERE. I REALLY THINK THE CAR COMPANY SHOULD INSTALL A BACKUP ALARM OF SOME SORT ON ALL THESE AUTOS. *TR

Nov 09, 2007

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

INDICATOR LIGHTS FLASHED. MALFUNCTION INDICATOR LAMP STAYED ON. AT 2,644 MILES, 12 V. BATTERY DEAD & REPLACED. I WAS TOLD TO KEEP THE GAS TANK HALF OR A QUARTER FULL OR THE RESERVE GAS TANK WOULD CAUSE THE CAR TO RUN ON BATTERY. THE BATTERY MIGHT HAVE DIED BECAUSE THE CAR SAT TOO LONG BEFORE IT WAS SOLD/AT 8,879 MILES, I WENT IN. AFTER FILLING THE GAS TANK & TAKING OUT THE NOZZLE, GAS SPEWED & BUBBLED OUT. THE CAR STALLED WHILE DRIVING SLOWLY & WHILE IN PARK. INDICATOR LIGHTS FLASHED. THE MALFUNCTION INDICATOR LAMP AND MASTER WARNING LIGHTS STAYED ON. IT TOOK 5 MIN. TO TURN OFF THE CAR. I STARTED THE CAR. THOSE LIGHTS STAYED ON. I WAS TOLD I LEFT THE "TRUNK DOOR" OPEN & RAN DOWN THE BATTERY. (NOT TRUE.) THERE IS A GASKET AROUND THE ACCESS HOLE AND IF A PERSON "IS A LITTLE BIT OFF," THE GAS WILL REGURGITATE. (I WAS NOT " OFF" & DID NOT TOP OFF THE TANK.) THEY REPROGRAMMED THE COMPUTER. THE GAS TANK HAD NOT BEEN FILLED SO I KNEW THEY DID NOT FILL THE GAS TANK AND TRY TO RECREATE THE SITUATION AS THEY SAID THEY WOULD. I BOUGHT GAS AT A DIFFERENT PUMP. I STOPPED AT A STOP LIGHT. I COULD FEEL A LOSS OF POWER IN THE CAR. WHEN I PUSHED THE GAS PEDAL, THE CAR WOULD NOT MOVE. I TURNED THE CAR OFF AND ON 3 TIMES BEFORE IT WOULD MOVE. IT CREPT SLOWLY THROUGH THE INTERSECTION AS THE TRAFFIC SIGNAL TURNED RED. I TOOK THE CAR IN AT 8,936 MILES. I WAS TOLD IF MY PROBLEM IS ASSOCIATED WITH THE BATTERY THAT WAS TAKEN OUT OF MY CAR, IT IS NOT AT REPAIR PERSON'S RESPONSIBILITY BECAUSE HE DID NOT TOUCH MY BATTERY. WHEN A BATTERY IS DISCONNECTED FOR A CERTAIN AMOUNT OF TIME, IF SOMETHING IS NOT RESET, IT COULD CAUSE PROBLEMS. THEN, HE SAID NO TROUBLE FOUND/MY CAR STALLED AND/OR HAD A LOSS OF POWER. I TOOK IT IN AT 9,014 MILES. NO TROUBLE FOUND. I WAS TOLD THAT MY PROBLEMS COULD HAVE BEEN CAUSED BY A FAULTY GAS PUMP OVERFILLING MY TANK. THE GAS STATION IS NEW. THE MANAGER SAID THE PUMPS WERE INSPECTED. IF THERE WERE A FAULTY PUMP, EVERYONE WOULD HAVE PROBLEMS. *TR

Jul 06, 2007

POWER TRAIN,VEHICLE SPEED CONTROL,TIRES

1 complaint

CAUSE: FLAT TIRE IN THE FRONT LEFT OR FRONT RIGHT OF THE VEHICLE. THE FRONT LEFT DEMONSTRATING THE MOST SEVERE HAZARD FAILURE: THE TRACTION CONTROL SYSTEM ENGAGES REGULARLY DUE TO A DISCREPANCY BETWEEN THE SPARE AND NORMAL TIRE SIZE. TRACTION CONTROL CUTS POWER TO THE DRIVE WHEELS AND CANNOT BE OVERRIDDEN, CAUSING VEHICLE TO LOSE SPEED IN NON-DETERMINISTIC MANNER. VEHICLE IS NOT RESPONSIVE. CONDITION IS WORST DURING THE FIRST 40 MILES DRIVEN ON THE SPARE TIRE BUT CONSEQUENTLY IMPROVES DUE TO LEARNING INSIDE THE CAR COMPUTER. UNFORTUNATELY, VEHICLE IS MOST DANGEROUS WHEN THE DRIVER HAS THE LEAST CONTROL OVER THE SITUATION. CORRECTION: NONE, THE MANUFACTURER CLAIMS THE VEHICLE IS OPERATING AS DESIGNED. *TR

May 01, 2007

STEERING,STRUCTURE

1 complaint

TL*- THE CONTACT PURCHASED A 2007 TOYOTA PRIUS ON FEBRUARY 28, 2007 WITH 4 MILES FROM BEAVER TOYOTA OF SANTA FE NEW MEXICO. THE DAY AFTER PURCHASING THE VEHICLE WHILE DRIVING OVER 40 MPH IT DID NOT DRIVE STRAIGHT, IT MOVED LEFT TO RIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THIS WAS HOW THE VEHICLE DROVE. THE SERVICE MANAGER EXPLAINED THAT THESE VEHICLES HAD MANY COMPLAINTS BECAUSE OF THE WAY THE VEHICLE WAS AERODYNAMICLY MADE, THE VEHICLE TENDED TO MOVE FROM SIDE TO SIDE GOING OVER 40 MPH ON THE HIGHWAY. THE FAILURE MILEAGE WAS 20, AND THE CURRENT MILEAGE WAS 300 MILES.*AK UPDATED 04/09/07. *JB

Mar 15, 2007

2007 TOYOTA Prius Problems & Complaints

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