How many problems does the 2010 TOYOTA Prius have?

The 2010 TOYOTA Prius currently has 2808 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 TOYOTA Prius?

The most common problems reported for the 2010 TOYOTA Prius are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 TOYOTA Prius problem data come from?

All problem and complaint data for the 2010 TOYOTA Prius comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 TOYOTA Prius Problems

SERVICE BRAKES, HYDRAULIC

719 complaints

The contact owns a 2010 Toyota Prius. The contact stated while driving 45-50 MPH and depressing the brake pedal, the ABS, the traction control, and the check engine warning lights were illuminated. The contact stated that the vehicle experienced reduced braking power and the vehicle failed to respond as needed. The contact stated that upon engaging the brake, the vehicle decelerated, and the contact pulled to the base of an inclined side street, where the vehicle was able to stop. The contact was able to safety park and inspected the vehicle. The contact was able to drive to the residence at slow speeds. The vehicle was taken to the dealer, where it was diagnosed that the brake booster and master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.

Jun 30, 2025

The contact owns a 2010 Toyota Prius. The contact stated that while her husband was driving 25 MPH, the brake pedal was depressed but the vehicle failed to respond. The contact stated that several unknown warning lights illuminated with an audible chime being heard. The contact's husband pulled over to the side of the road and depressed the brake pedal and the pedal went to the floorboard and the brakes started to respond as needed. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and there was an abnormal sound coming from the brakes. The contact stated that the brake pedal went to the floorboard. The contact then towed the vehicle to the residence. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure and offered a Customer Satisfaction Program Extended warranty repair. The failure mileage was approximately 105,336.

Jan 03, 2025

The contact owns a 2010 Toyota Prius. The contact stated while driving at undisclosed speeds, while depressing the brake pedal the vehicle failed to come to a complete stop and the brake pedal was firm. No warning light was illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed and determined that the brake module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

Dec 18, 2024

The contact owns a 2010 Toyota Prius. The contact stated while at a complete stop and attempting to depress the accelerator pedal, there was an abnormal vibration coming from the brake pump. The contact also stated that when the vehicle was turned off, the vibration on the brake pump occurred, triggering the alarm on the vehicle at least one time per day, each day. The vehicle was taken to an independent mechanic where the failure was related with an unknown recall. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 196,000.

Jul 17, 2024

The contact owns a 2010 Toyota Prius. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, he became aware that the brake pedal required excessive force to bring the vehicle to a complete stop. The service brake warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake booster and brake master cylinder. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who confirmed the diagnosis and additionally found that there was a leak in the brake fluid accumulator, resulting in low brake fluid pressure. The vehicle was taken back to the dealer, who added brake fluid to the braking system, which seemed to temporarily resolve the failure. The manufacturer was not notified of the failure. The failure mileage was 140,000.

Apr 19, 2024

+ 714 more complaints for this component

SERVICE BRAKES

448 complaints

Car keeps throwing a C1391 Abnormal Leak in Accumulator code. The ABS, traction control, and brake lights are all illuminated. Hissing sound from brake pedal. Spongy feel when braking and incredibly soft braking as well, very hazardous to driving and stopping. This is a known issue with the 2010-2015 Prius, and a quick internet search shows thousands of other Prius owners who also have this issue with their vehicles. It’s a safety hazard and can be potentially life threatening. Toyota is not doing anything to rectify this potentially fatal issue that impacts thousands of vehicles and vehicle owners and their families. Estimated cost of repair is upwards of $4,000 and simply not affordable to most consumers. Actions needs to be taken IMMEDIATELY by Toyota to recall these vehicles and fix them.

Dec 17, 2025

One day after arriving home from work, all the sudden my ABS light, BRAKE light and traction control light turned on, my brake pedal being harder to push, and my car making weird humming noises every 5 seconds. Upon taking my 2010 Prius to my trusted repair shop, it was revealed that my break actuator was faulty. I drive on roads that need this part to WORK! Especially in the height of construction going on PA. One of the roads that I take has been milled up and upon driving on that road I nearly swerved onto the side walk 3 times! My breaking has been harsh and with one incident that nearly didn't break in time at all! Doing research and looking into the active investigations on this part, it turns out I am one of possible thousands who are dealing with this issue that has all been tied back to the break actuator being faulty which is very expensive to even repair for something that is obviously a poor design.

Oct 03, 2025

The ABS, Brake, TSC lights have all appeared on the dash. When running the OBD codes, the error C1391 appears indicating a problem with the ABS pump. When under the dash with the vehicle running, one can hear the abs pump engaging every few seconds which is not normal. After resetting the code. The error quickly pops back up. This is a known problem with this model Prius that Toyota is aware of. Toyota has NOT put out a safety recall for this issue. They refuse to make the repair of a faulty designed abs module, which is obviously a safety concern. The vehicle currently has 128000 miles with no other issues.

Sep 02, 2025

Brakes have failed with a DTC C1391 indicating an accumulator leak. The brake booster pump constantly runs. When the DTC is triggered the brake feel becomes suddenly different as regen braking is lost. Appears to be a very common and expensive repair. Toyota has already had recalls and extended repair program for these parts but they are now expired and not covered.

Aug 07, 2025

A few weeks ago, while waiting at a traffic light, the brake warning lights (ABS, Emergency brake, Traction control) lights on my 2013 Prius lit up and the brake pedal suddenly becomes much less responsive. I drove carefully back home, and researched online what the problem could be. To my surprise, this seems to be a known problem to Toyota, who had issued a campaign in the past to address this problem (ABS actuator, pump) and to replace the known faulty parts for free, but only for owners who were experiencing a failure at that time. Now the recall has expired, and owners like me who weren't having a problem at the time are stuck in a situation with cars that have a known, dangerous fault, while Toyota refuses to help with the problem anymore. The approximate cost for replace/repair is over $4000. All owners should have been included in the previous campaign, whether they were experiencing a failure or not, during that time period since Toyota knew that these parts are faulty.

Jul 09, 2025

+ 443 more complaints for this component

SERVICE BRAKES, ELECTRIC

439 complaints

HAVING PROBLEMS WITH THE BRAKING ON MY 2010 TOYOTA PRIUS. AT SLOW TO MODERATE SPEEDS WHILE I AM BRAKING AND GO OVER A POTHOLE THE CAR SEEMS TO STOP BRAKING AND KEEPS GOING. I THEN HAVE TO DEPRESS THE BRAKE HARDER TO MAKE THE CAR STOP. I HAVEN'T HAD ANY COLLISIONS BECAUSE OF THIS ISSUE BECAUSE I HAVE NOT BEEN FOLLOWING CLOSELY BEHIND A CAR. BUT I BELIEVE IF I WAS, I WOULD HAVE DEFINITELY REAR-ENDED ANOTHER VEHICLE. *TR

Jul 27, 2011

I PURCHASED A 2010 PRIUS. WITHIN A 100 MILES, THE BRAKE PEDAL RANDOMLY LOCKED UP, THE BRAKES GRABBED AND BROUGHT MY CAR TO AN ABRUPT HALT. THE BRAKE PEDAL REMAINED LOCKED FOR ABOUT 3-5 SECONDS. THE CAR WOULD NOT MOVE FORWARD OR BACKWARD UNTIL AFTER THE BRAKE PEDAL UNLOCKED ITSELF. INITIALLY THIS HAPPENED IN REVERSE MODE SEVERAL TIMES, THEN IT WAS HAPPENING ONCE A WEEK AND IN FORWARD MODE AS WELL AS REVERSE. I TOOK IT IN FOR REPAIRS, MOST RECENTLY TOYOTA HAD MY CAR FOR A MONTH. NOTE THAT DURING THIS MONTH LONG INVESTIGATION NOTHING WAS DONE TO MY CAR, IT JUST SAT THERE. UPON MY LEAVING THE DEALERSHIP THE BRAKE PEDAL ACTUALLY LOCK UP! THE FIELD REPRESENTATIVE CONFIRMED THE PEDAL TO BE LOCKED AND WOULD NOT RELEASE FOR 30 SECONDS OR LONGER. HE TOOK MEASUREMENTS AND THE ENGINEER TOOK PHOTOS OF THE BRAKE PEDAL AS IT WAS UP IN THE AIR AND NOT DEPRESSED AS A NORMAL PEDAL WOULD BE. HE INSTRUCTED THE SERVICE MANAGER TO SEND ME HOME IN A LOANER CAR AND NOT THE PRIUS BECAUSE OF THE BRAKE PEDAL. I WAS SO RELIEVED THAT SOMEONE FINALLY SAW THE BRAKE PEDAL LOCKED UP AND NOT RELEASE. AFTER AN ADDITIONAL WEEK, THE DEALER CONTACTED ME AND SAID THAT TOYOTA DETERMINED THAT THIS CONDITION IS NORMAL AND THAT THE VEHICLE IS OPERATING AS DESIGNED! WHEN I REQUESTED THAT THE PHOTOS AND MEASUREMENTS OF THE LOCKED UP BRAKE PEDAL BE INCLUDED IN MY SERVICE REPORT, THE FIELD REPRESENTATIVE REFUSED TO FURNISH THAT DATA. INSTEAD, HE DENIED HE WITNESSED THE BRAKE PEDAL LOCK UP. THERE WERE NO CODES, NO WARNING LIGHTS OR WARNING SOUNDS, A SERIOUS SAFETY DEFECT IN ADDITION TO THE BRAKES LOCKING UP. THE DEALER INFORMED ME THAT TOYOTA IS AWARE THAT 1% OF THE PRIUS CARS HAVE THIS PROBLEM AND ARE WORKING ON A FIX! I BELIEVE THAT THE DESIGN AND/OR MANUFACTURING DEFECT HAVE RESULTED IN AN INHERENTLY DANGEROUS PRODUCT AND TOYOTA IS TRYING TO COVER IT UP. PLEASE CHECK INTO THIS, I BELIEVE MANY PEOPLE ARE AT RISK. 1% OF A MILLION CARS IS A LOT OF DRIVERS, PASSENGERS AND OTHERS SHARING THE ROAD. *TR

Jun 27, 2011

2010 PRIUS. BRAKE FADE DURING HARD BRAKING ON ROUGH SURFACE. THE BRAKES SUDDENLY FADE THEN GRAB HARD. *TR

Apr 05, 2011

BACKED 2010 PRIUS UP AND STARTED TO MAKE U-TURN IN DRIVEWAY. WHEN PULLED FORWARD TURNING APPLIED BRAKES AND WELL THERE WERE NONE. TRAVELED ABOUT 15 FEET AND HIT A BRICK WALL. AFTER SOME DELAY THE ENGINE NOW HAD SOME CONTROL AS THE BRAKES ALSO DID. WAITING FOR TOWING INSTRUCTIONS TO GET THE CAR TO GARAGE. MAXIMUM SPEED WAS MAYBE 5MPH. *TR

Apr 03, 2011

Crash: 1

MY 2010 PRIUS' BRAKES DID NOT RESPOND WHILE ON THE ROAD ON 1/22/11. THEN 2X AGAIN ON 1/23/11. AS A CONSUMER, I DO NOT KNOW WHO REGULATES CAR COMPANIES BUT I HAVE CALLED THE MANUFACTURER AND THEY NEED TO 'DUPLICATE' THE PROBLEM. IN THE PAST, MY BRAKES WOULD ACCELERATE BEFORE IT WOULD CATCH AND THE PROBLEM WAS NOT 'DUPLICATED' BY THE DEALER. THIS TIME THE BRAKES FAILED ME 3X WITHIN 24 HOURS AND I AM EXTREMELY CONCERNED. I WOULD LIKE TO KNOW WHICH GOVERNMENT AGENCY TO REPORT IT TO AND WHAT BETTER OPTIONS I HAVE TO GET A RESOLUTION. *TR

Jan 24, 2011

+ 434 more complaints for this component

VEHICLE SPEED CONTROL

170 complaints

The digital speedometer display has stopped working. I can no longer see my speed or fuel gauge. I was quoted nearly $3,000 at the dealer to repair the vehicle.

Sep 28, 2021

AS I WAS DRIVING ON A ROAD, ABOUT 25 MPH, WHILE MY FOOT WAS ON THE ACCELERATOR PEDAL THE CAR JUST DECREASED IT'S SPEED TO A STOP AS I CONTINUALLY PUSHED MY FOOT ON THE PEDAL.

Oct 07, 2019

ON TWO OCCASIONS, JUNE 22, 2018 AND AUGUST 15, 2018 THIS VEHICLE SUDDENLY ACCELERATED WHILE USING CRUISE CONTROL AND TRAVELING AT SPEED ON GENERALLY FLAT, STRAIGHT, 4 LANE ROAD IN GOOD WEATHER. I HAVE ATTACHED DOCUMENTS WITH SUMMARIES OF EACH EVENT AND MAPS SHOWING ROUTE AND TERRAIN DURING THE EVENTS. HARD BRAKING SLOWED BUT DID NOT STOP THE VEHICLE EITHER TIME. BOTH TIMES, AFTER TRAVELING SOME DISTANCE WHILE BRAKING BUT CONTINUING TO ACCELERATE WITHOUT MY FOOT ON THE ACCELERATOR, THE VEHICLE MADE A THUNKING NOISE FELT THROUGH THE FLOOR OF THE CAR AND SUDDENLY STOPPED ACCELERATING. IN THE FIRST INCIDENT THIS WAS AFTER ABOUT 2 MILES, THE SECOND TIME AFTER ABOUT A MILE. AFTER EACH INCIDENT I PHONED THE LOCAL DEALERSHIP AND WAS TOLD THAT IF THEY COULD REPLICATE THE EVENT THEY MIGHT BE ABLE TO FIGURE IT OUT. I REPORTED THE EVENTS TO CORPORATE TOYOTA AND AN INVESTIGATION WAS OPENED. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA OF ASHEVILLE WHERE THEY SPENT SEVERAL DAYS WITH THE CAR, INTERACTING WITH TOYOTA, WHO WAS ASKING THEM TO EXPLORE AND TEST VARIOUS THINGS RELATED TO THE DUAL PEDAL FAIL SAFE, THE COMPUTER, SNAPSHOTS OF EVENTS ON THE COMPUTER ETC. THEIR FINAL JUDGEMENT WAS THAT FLOOR MATS MAY HAVE INTERFERED, THOUGH IT WAS THE FIRST THING I CHECKED WHEN I REGAINED CONTROL OF THE CAR.

Sep 04, 2018

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE PARKING THE VEHICLE, IT UNEXPECTEDLY ACCELERATED AND STRUCK ANOTHER VEHICLE BEFORE CRASHING INTO AN APARTMENT UNIT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CALLED AND PROVIDED THE CONTACT WITH AN INVESTIGATOR WHO REMOVED A BOX FROM THE VEHICLE, WHICH WOULD DETERMINE IF THE FAILURE WAS DUE TO DRIVER ERROR OR A SAFETY DEFECT. THE MANUFACTURER DETERMINED THAT IT WAS DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

May 25, 2017

Crash: 1

MY PRIUS SUDDENLY ACCELERATED TODAY. MY WIFE WAS NOT IN AN ACCIDENT. MY VIN IS [XXX]. I SPOKE WITH MY WIFE AND THE INCIDENT OCCURRED UP A HILL WHEN SHE WAS PARKING (DECELERATING), SHE DIDN'T NOTICE THAT THE FLOOR MAT WAS NOT STUCK AT THE TIME AND THERE WAS NO WARNING OF A PROBLEM. ALSO, THIS HAS NOT HAPPENED BEFORE. VEHICLE WAS GOING UP A HILL ON A CITY STREET, NO ICE, GOING STRAIT, NO DAMAGE TO THE CAR, UNKNOWN TO WHAT FAILED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *TR

Feb 21, 2016

+ 165 more complaints for this component

EXTERIOR LIGHTING

102 complaints

There is a long-standing problem with the instrument panel being very difficult to see when operating the vehicle on a very sunny day. It is very dim even when the "instrument panel light control" is adjusted, especially when wearing sunglasses. No response by dealer.

Nov 01, 2022

HEADLIGHT BULBS KEEP GOING BLOWING CONSISTENTLY.VEHICLE STATIONARY

Jan 05, 2021

LOW BEAM STARTED GETTING DIM, BUT WERE BRAND NEW. THEY BOTH SUDDENLY FAILED ON THE HIGHWAY ALMOST CAUSING A CRASH. I REPLACED BULBS AND THEY WERE DIM AGAIN. I WENT TO BUY THE TOP LINE HEADLIGHTS THINKING THAT WAS THE ISSUE, BUT I DISCOVERED THE PASSENGER SIDE HEADLIGHT ASSEMBLY WAS CORRODED AND MELTED. ONCE I TURNED THE CAR ON IT BEGAN SMOKING. I CAN'T INSTALL ANY LIGHTS NOW. *TR

Jun 06, 2020

FIRST THE DRIVER'S SIDE LOW BEAM FAILED, FOLLOWED BY THE PASSENGER LOW BEAM HEADLIGHT DAYS LATER. AFTER REPLACING BOTH LIGHTS, THE DRIVER'S SIDE LOW BEAM FAILED FOLLOWED BY THE PASSENGER'S LOW BEAM.

Dec 11, 2019

TOYOTA PRIUS LOW BEAM HEADLIGHTS SUDDENLY GO OUT DUE TO KNOWN ISSUE WITH WIRE HARNESS. NO RECALL ISSUED AND OWNER IS RESPONSIBLE FOR COST OF REPAIR

Nov 05, 2019

+ 97 more complaints for this component

ENGINE

81 complaints

I own a 2010 Toyota Prius hybrid 4 door sedan. I am the second owner of the vehicle. I purchased it in 2018 from a used car dealer. The vehicle ran well up until 2022 where a “check hybrid warning would appear on the dashboard along with a yellow triangle and service engine light would come on and the vehicle accelerator would not respond and the car would have to glide to the side of the parkway. This problem would happen when the car speed is between 60-70mph. It is very dangerous to lose power on the highway because many times there is no where to pull over. In 2024 I changed the water pump because the fault code on the cars built in diagnostic code read error “P216B” which is the cars electrical water pump signal. I researched it on google and a lot of 2010 Prius owners are complaining of the same thing. Also the changed water pump from April 2024 died again in January 2025. It is very scary that the cars accelerator pedal goes unresponsive and all the fault lights come on. My vehicle has 155,000 miles runs great and my family loves the 40mpg it gets. However, this stalling problem is being ignored by Toyota and could lead to a fatal car accident if not recalled by the manufacturer. To conclude, I would like for your office to possibly conduct an investigation with the 2010 toyota Prius hybrid for this ongoing problem that the company is ignoring. This is a serious issue and can possibly lead to a fatal accident. THANK YOU FOR HEARING MY COMPLAINT AGAINST TOYOTA.

Jan 25, 2025

At around 1000,000 miles my Toyota Prius started burning oil like crazy. The dealer did an oil consumption test and confirmed the problem. I had to have my engine rebuilt because the rings were not seating properly. I had to bear all costs even though this is clearly a manufacturing default.

Dec 24, 2024

The Gas Engine had internal destruction Cylinder broke and car became unusable at 158K miles despite being a Hybrid with al Toyota maintenance at Al hendrickson toyota of Coconut Creek, FL. This is Unacceptable and Demonstrate Internal Combustion Engine Failure that fortunately occurred near my house and NOT in the hiway. Please notify Toyota Motor Company because I had to buy a new car and we are SENIORS with limited budget. It is a severe Safety Concern.

Dec 12, 2024

Excessive Oil consumption, particularly with highway driving. I have had this car for about a year. I only noticed that the oil was nearly empty when the engine was shaking while idling at an intersection. No warning lights for oil pressure or level ever came on, it would occasionally "ding" for oil pressure, but barley long enough for me to even read what the warning was. By excessive, I mean VERY excessive. First oil change after only 3k, almost empty. Road trip, mainly highway only about 600 miles, nearly empty. If I top it off, I check it constantly. City driving (more electric) it may burn a quart every 1-2k miles, highway more. I had the EGR, manifold and plugs serviced/replaced, it improved slightly. I'm having more work done now, but after reading SO MANY similar complaints online, I find it hard to believe this isn't a recall. An engine sputtering and nearly dying while idling is not safe, especially with no warning lights on! I contacted Toyota, they said they had not recalls or Consumer Confidence programs for complaints of oil consumption and/or piston ring seat problems in these vehicles (seems to be the primary cause). I did see a class action for many other Toyota 4cyl engines due to excess oil consumption.

Oct 17, 2023

Engine is taking in coolant problem

Sep 18, 2022

+ 76 more complaints for this component

AIR BAGS

57 complaints

The contact owns a 2010 Toyota Prius. The contact received notification of NHTSA Campaign Number: 16V487000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

May 16, 2025

I was hit in the back by an SUV (my speed=40 mph, the SUV's speed=70 mph). As a result of the impact, my prius flew off the road, hit the roadside railings, and then rolled over 4 times landing upside down. However, NONE of the airbags deployed. This includes the front, side, and curtain airbags. The vehicle was serviced at a Toyota dealership a few years ago where they performed the airbag recall. However, the airbags did not deploy at all. Only sheer luck saved me from death due to the airbag malfunction.

Apr 17, 2025

Crash: 1

The airbag sensors for my passenger seat do not work. Regardless of if there is someone sitting in the passenger seat, buckled it, the system indicates that there is no one sitting in the seat and that they are not buckled in. This is of course a safety issue since the airbags would likely not go off even if someone was sitting in the seat. My vehicle is available for inspection upon request. They first appeared shortly after I purchased the vehicle from the last owner. The vehicle was lightly used and is very clean, and I have no reason to believe the passneger seat was abused in any way. My concern is this: this airbag sensor issue is a recall I have seen for other 2010 Toyota Priuses. I understand that in the systems, this recall does not show up for my car. However, I think it's interesting and worth looking into that I have the same make, model, and year, and my vehicle is having the exact same issues. This is an issue that was not triggered by any crash/collision, and I did not have anyone even sitting in my passenger seat prior to this issue, so it seems to be purely a system issue that I could not have prevented myself.

Oct 25, 2023

Thank you

Mar 16, 2023

The driver airbag deployed without an accident while driving in the highway. The airbag deployment caused near control lost of the car. I was lucky to not have any other cars near me so I managed to get the car safely out of the highway. The airbag deployment was scary and caused me not able to see through the windshield due to the gas from the airbag.

Dec 30, 2022

+ 52 more complaints for this component

ELECTRICAL SYSTEM

57 complaints

Passenger side low beam headlamp has continued to need to be replaced. I was not made aware of a "customer service protection program" on this and when I contacted Toyota they said it was too late for the repair, electrical harness, to be covered by their extended warranty. I never received information regarding the extended warranty. They stated they sent it to the correct address. But just because you mail something doesn't always mean it is delivered to that address. Also, I had my car serviced many times at Toyota dealerships and they never informed me of this extended warranty. If I had been made aware of the extended warranty I would've had it repaired in a timely manner. I have spoken to two representatives of Toyota and they stated they could not help me. I'm wondering why this is not considered a recall issue as it does affect the safety of driving a vehicle and the lights stop working. This may not be the right place to ask this question but I'm hoping someone in your organization can help me.

Jun 28, 2024

I had just gotten back in my car from a quick store trip. My prius turned on like normal but soon after when I was driving different kind of warning lights turned on. My steering was affected ,the car slowed down considerably to the point I was almost rear-ended. The triangle of death, check engine, brake and steering lights all came on with the check hybrid system warning. Before this i had no prior issues with my car. I had it checked by an independent mechanic who states it is the inverter that caused this

Jan 24, 2023

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER DRIVING HIS VEHICLE FOR SEVEN HOURS, THE CONTACT HAD PARKED THE VEHICLE IN HIS FRIEND'S DRIVEWAY. THIRTY MINUTES LATER, THE CONTACT'S FRIEND RECEIVED A KNOCK ON THE DOOR FROM A FIREMAN ASKING HIM WHO OWNED A PRIUS. AFTER THE CONTACT IDENTIFIED HIMSELF AS THE OWNER, THE FIREMAN INFORMED HIM THAT HIS VEHICLE WAS INVOLVED IN A FIRE. A FIRE REPORT AND POLICE REPORT WERE FILED AT THE SCENE. NO INJURIES WERE REPORTED AS RESULT OF THE FIRE. THE VEHICLE WAS DESTROYED BY THE FIRE AND WAS TOWED TO AN INDEPENDENT JUNK YARD. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. THE CONTACT WAS ALSO INFORMED THAT AN INVESTIGATION WOULD BE LAUNCHED REGARDING THE MATTER. THE CONTACT HAD SENT PHOTOS AND EMAIL CORRESPONDENCES TO THE MANUFACTURER; HOWEVER, HE NEVER HEARD BACK FROM THE MANUFACTURER. UPON INVESTIGATION, THE CONTACT DISCOVERED A RECALL ON HIS VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) WHICH HE LINKED TO HIS FAILURE. THE CONTACT HAD NOT SPOKEN TO A DEALER ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Aug 21, 2020

Fire: 1

WHILE IN MOTION DRIVING AT 50 MPH, WARNING BEEP SIGNALED AND CAR STARTED SLOWING DOWN. NOTIFICATION ON THE DASHBOARD READ "CHECK HYBRID SYSTEM". VEHICLE EVENTUALLY SLOWED TO A STOP AND PUT ITSELF IN NEUTRAL AUTOMATICALLY. TOOK IT TO A MECHANIC WHO SAID IT IS THE INVERTER/CONVERTER.

Aug 20, 2020

I OWN A 2010 TOYOTA PRIUS WITH 97K AND IT IS IMMACULATE. IN MARCH 2019, THE INSTRUMENT CLUSTER (AN ELECTRONIC COMPONENT IN THE DASHBOARD CONTAINING THE GAS GAUGE, SPEEDOMETER, AND GEAR POSITION) STOPPED WORKING ENTIRELY ONE DAY UPON STARTING THE CAR. I RESEARCHED THE ISSUE AND IT'S MY UNDERSTANDING THAT A FAULTY CAPACITOR ON THE LOGIC BOARD WITHIN THE INSTRUMENT CLUSTER IS THE CULPRIT. TOYOTA CAN REPLACE THE INSTRUMENT CLUSTER BUT ONLY AT MY COST AND FOR OVER $1000. TOYOTA ISSUED A WARRANTY ENHANCEMENT NOTICE TO EXTEND MANUFACTURER WARRANTY ON THIS INSTRUMENT CLUSTER PROBLEM, BUT IT ONLY APPLIES TO 2004-2009 MODELS. THIS ELECTRONIC ISSUE HAD NOT BEEN ENTIRELY RESOLVED BY TOYOTA IN LATER MODELS AS MANY OTHERS ARE FACED WITH THE SAME ISSUE. AM I MONETARILY RESPONSIBLE FOR THE REPAIR OF THE INSTRUMENT CLUSTER? DOES NHTSA HAVE ONGOING SUPPORT TO PRIUS OWNERS FOR THIS ISSUE? SHOULD I FILE A SMALL CLAIMS LAWSUIT? *TR

May 16, 2020

+ 52 more complaints for this component

UNKNOWN OR OTHER

54 complaints

odometer error

Feb 25, 2025

My car malfunctioned causing me to lose control of the car and it crashed into 38 Woodcutters Lane first, and 33 Woodcutters Lane second.

Oct 08, 2023

Crash: 1

Took my car to Toyota dealership to get remedy J0V NHSTA recall ID NO. 18V684 Fixed. Dealership has refused to work on recall and has told me I need to pay out of pocket for repair because my car does not fall into certain codes yet it’s a specific recall that needs to be done on my vehicle

May 21, 2023

The car while being driven experienced a hard unprovoked break while on the road. The check hybrid system light then went on. The inverter has gone bad despite me completing the previous recall repair meant to avoid this issue. Toyota in 2021 agreed to pay for failed inverters outside of warranty on SOME 2010 Priuses but my VIN is not included in that recall. The repair cost nearly meets the value of the car at this point and also almost caused an accident.

Jun 20, 2022

My Toyota Prius has significant problems with mice entering and living in the vehicle. They stay in the cabin filter area and there is evidence they come into the cabin and deposit feces on the floor mats, glove compartment and air filters. There are numerous instances of this on online forums and it appears Toyota does not design to deter rodents. Vent openings are large and unscreened and there are numerous areas in the car that are perfect for mice and rodents to live. Other cars do not have this issue. Toyota must design their cars better so as not to be infested with mice. They must screen openings to vents and other access points and limit areas that are appealing to mice and rodents to live. This is a health and safety hazard. Recently a mice died somewhere in the dash area behind the glove compartment and it has created a horrible smell. I do not leave food in my car and keep it very neat and clean. This is clearly a design issue and many people have reported this on Prius and Toyota forums. Thank you for taking this concern seriously. It has cost me a lot of money and been very difficult. [XXX] Prius Owner 7 Years. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 03, 2022

+ 49 more complaints for this component

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

40 complaints

MY ISSUE IS SIMILAR TO OTHERS THAT HAVE COMPLAINED. WHEN TRAVELING A LOW SPEEDS AND I HIT AN UNEXPECTED BUMP THE VEHICLE SURGES FORWARD. THIS IS VERY DANGEROUS AND ONE THAT I WOULD HOPE TOYOTA TAKE NOTICE AND ADDRESS IMMEDIATELY. *TR

Sep 13, 2011

I TRAVEL QUITE A BIT THESE DAYS AND ON MY WAY HOME FROM COACHELLA MUSIC FESTIVAL, MY BRAKES GAVE OUT. I MEAN TO SAY, PUSHING THE PEDAL ALL THE WAY DOWN, NO RESISTANCE, NO SLOWING, A COMPLETELY LIMP PEDAL....UNTIL I REPEATEDLY STOMPED ON IT AND THE CAR LOCKED AND SKIDDED TO A STOP, FEET AWAY FROM THE CAR IN FRONT OF ME. THE BRAKES RETURNED INTERMITTENTLY, SO I TOOK THE RIGHT HAND LANE AT 40MPH AND TESTED THE BRAKES REGULARLY UNTIL I GOT TO MY DEALERSHIP. SCARIEST THING IVE EVER EXPERIENCED. IVE HAD THE CAR SINCE AUGUST 09' AND CURRENTLY HAVE 43K MILES ON IT. I KNOW THATS A LOT, AND ITS UNFORTUNATELY OUTSIDE OF MY WARRANTY NOW, BUT I WANTED TO LOG IT HERE, AS SOON AS I COULD. IT STARTED ONE DAY BEFORE THE FREEWAY INCIDENT, WHENEVER I WOULD DEPRESS THE PEDAL, A LOUD HIGH PITCHED SQUEAK WOULD COME OUT. I DIDNT THINK MUCH OF IT OUTSIDE OF "BETTER GET THAT LOOKED AT" BUT DIDNT NOTICE ANY BRAKE FAILURE. THE NEXT MORNING, I TURNED ON THE CAR AND EVERY DASHBOARD LIGHT CAME ON AND A FAST CONSISTANT BEEPING WENT ON FOR ABOUT 5 MINUTES, DURING WHICH TIME THE BRAKE PEDAL HAD ZERO RESISTANCE. I SAT THERE WITH A SERIOUS WTF LOOK ON MY FACE, WHEN OUT OF NOWHERE, THE DASH LIGHTS WENT AWAY, AS DID THE BEEPING, AND THE CAR DROVE AS NORMAL WITH FULL REGULAR BRAKE PRESSURE (BESIDES THE SQUEAK). I RECEIVED A CALL BACK FROM THE DEALERSHIP. THEY SAY IT'S GOING TO BE $3K FOR A MASTER CYLINDER REPLACEMENT AND THAT TOYOTA CORPORATE WOULDN'T AID IN THE COST, DESPITE MY HYBRID WARRANTY STILL COVERING THE HYBRID ECU (THE MASTER CYLINDER UNIT INCLUDES THE ECU). [XXX] (MY DEALERSHIP SERVICE MANAGER) SAID HERSELF THAT IT WAS NOT MY FAULT AND THAT THE PART IS NOT REPAIRABLE, "IT EITHER WORKS, OR IT DOES NOT. IT MUST BE REPLACED". THIS COULD HAVE BEEN CATASTROPHIC, HAD I BEEN ANY CLOSER TO THE CAR IN FRONT OF ME. THE FAILURE OF ONE PART (WHICH FAILED THROUGH NO FAULT OF THE CUSTOMER) RENDERING THE BRAKES NEARLY USELESS IS TOO SCARY NOT TO REPORT HERE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Apr 19, 2011

TODAY AT YET ANOTHER CHECK FOR MY 2010 PRIUS TO TRY TO DISCOVER THE CAUSE FOR THE CONTINUAL SURGING, I WAS INFORMED THAT 160 TIMES IN THE LAST 1 1/2 MONTHS I HAVE DRIVEN WITH BOTH THE GAS AND BRAKE PEDALS DEPRESSED SIMULTANEOUSLY. THIS IS A RIDICULOUS ASSERTION AND COMPLETELY FALSE. OBVIOUSLY THERE IS AN ISSUE WITH THE COMPUTER SOFTWARE IN MY PRIUS BRAKES. THIS IS FURTHER EVIDENCE THAT THERE IS A SERIOUS SAFETY ISSUE WITH THE PRIUS BRAKES. *TR

Jun 03, 2010

I HAVE A 2010 TOYOTA PRIUS PURCHASED IN JULY 2009. DURING OWNERSHIP I EXPERIENCED WHEN THERE WAS A CREASE, HOLE OR BUMP IN THE ROAD WHEN BRAKING - IT ACCELERATING AND LUNGES. I AVOIDED SITUATIONS LIKE THAT AND WHEN THE RECALL CAME, I TOOK IT TO BUTLER TOYOTA (ALSO HAD THE FLOOR MAT HOOKS INSTALLED PRIOR), ON APRIL 5, 2010. THEY SUPPOSEDLY FIXED IT. ABOUT A WEEK LATER, I CAME UPON A MANHOLE COVER IN A ROAD WHILE BRAKING AND MAKING A TURN SO GOING SLOW, AND THE SAME THING HAPPENED. THE NEXT DAY I PURPOSELY WENT THROUGH IT TO "TEST" AND IT DID THE SAME THING BUT LUNGE INTO THE OTHER LANE. I WAS SCARED AND CALLED BUTLER TOYOTA. THEY TOLD ME TO CALL NATIONAL TOYOTA TO REPORT. THEY CONTACT BUTLER AND I WENT BACK IN MAY 21, THEY DID NOT REPAIR IT AND "SHRUGGED" THEIR SHOULDERS SAYING IT'S THE ABS. THEY OFFERED TO HAVE A FIELD TECH PERSON COME DRIVE MY CAR. I CALLED NATIONAL AGAIN AND THEY SEEM TO BE "MEDIATING" THIS WITH BUTLER. I FOUND A REPORT FROM CONSUMERAFFAIRS.COM THAT THIS VERY SIMILAR ISSUE WAS OCCURRING BACK IN 2008 AND THEY CALLED IT "TRACTION CONTROL". NO ONE FROM TOYOTA HAS TOLD ME THIS. I WANT IT FIXED OR A DIFFERENT CAR. I HAVE A TEENAGE WITH A PERMIT AND IF HE WAS DRIVING THIS AND IT OCCURRED, HE WOULD PROBABLY RUN INTO SOMEONE BECAUSE IT TAKES YOU BY SURPRISE. I DO FEAR HIM DRIVING IT DUE TO HIS INEXPERIENCE AND I FRANKLY AM CONCERNED AND AM VERY CAUTIOUS AS A RESULT. *TR

May 26, 2010

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. HE STATED WHEN DRIVING OVER UNEVEN ROAD SURFACES OR SPEED BUMPS IN THE ROAD THE VEHICLE WOULD MOMENTARILY LOSE BRAKING POWER. ALSO, WHEN DEPRESSING THE BRAKE PEDAL OVER ANY TYPE OF UNEVEN ROAD SURFACE THE VEHICLE WOULD SURGE MOMENTARILY. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE PERSISTED AND THE DEALER WAS CONTACTED A SECOND TIME WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE ISSUE, HOWEVER DID NOT HAVE AN EXPLANATION OR A REMEDY FOR THE FAILURE. THE FAILURE PERSISTED AND THE DEALERSHIP WAS CONTACTED A THIRD TIME WHERE THE CONTACT WAS ADVISED THERE WAS AN OPEN RECALL ON THE VEHICLE NHTSA RECALL NUMBER: 10V039000:SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE) AND TO BRING THE VEHICLE IN TO PERFORM THE RECALL SERVICE. AFTER RECALL REPAIRS WERE PERFORMED ON THE VEHICLE, THE CONTACT EXPERIENCED THE EXACT SAME FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT IS 7600.

Mar 12, 2010

+ 35 more complaints for this component

POWER TRAIN

33 complaints

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS OUT OF THE DRIVEWAY. AS A RESULT, THE REAR END OF THE VEHICLE RAN INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO DRIVE AND WAS TAKEN TO A COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 173,991. THE VIN WAS NOT AVAILABLE.*DT

Apr 16, 2021

Crash: 1

WHILE THE CAR IS IN MOTION IT STALLS IN THE ROAD/HIGHWAY AND DOES NOT ACCELERATE. WHEN TAKEN TO THE DEALERSHIP, THEY DIAGNOSE ERROR P08A0 ERROR CODE: REPLACE HYBRID BATTERY PACK.

Aug 08, 2019

IT HAS BEEN OVER 2 MONTHS AND NO REMEDY (SOFTWARE UPDATE) HAS BEEN RELEASED FOR NHSTA RECALL # 18V684 (HYBRID SYSTEM MAY SHUTDOWN AND CAUSE STALL J0V). I AM MOVING AND NEED THIS ISSUE FIXED BEFORE I GO OVERSEAS.

Dec 17, 2018

HAD RECENTLY PURCHASED THIS VEHICLE USED.. VEHICLE SUDDENLY WAS POWERLESS IN THE MIDDLE OF THE HIGHWAY. STRUGGLED TO COAST TO SIDE OF THE ROAD. BARELY BEING REAR ENDED BY TRAFFIC APPROACHING FROM BEHIND. OVER HEATED INVERTER REPLACED AT NO CHARGE BY TOYOTA DEALERSHIP. THEN DEALERSHIP TRIED TO TELL ME THE CAR NEEDED $5200 IN ADDITIONAL WORK. I AM IN DISBELIEVE I WAS ABLE TO PURCHASE A CAR WITH OUT THIS WORK BEING DONE TO IT.

Apr 25, 2018

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO DUPLICATE UNINTENDED ACCELERATION ISSUES. *SMD CONSUMER SENT ADDITIONAL INFORMATION. *LD *JS THE CONSUMER STATED THE UNINTENDED ACCELERATION ONLY OCCURRED WHEN BRAKING WHILE ENCOUNTERING A BUMP SUCH AS A CHUCKHOLE OR, SPEED BUMP. THE FAILURE WAS INTERMITTENT. UPDATED 03/23/2017 *JS UPDATED 06/15/2017*JS UPDATED 09/11/2017*JS UPDATED 10/23/2017*JS *JS *JS *JS *JS *TR *TR *TR *JS *JS *JS

Mar 23, 2017

+ 28 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

28 complaints

Hazard lights flashing, flashes faster at higher speeds. Hazard button useless. Mechanic not sure what is the problem; reset codes. Problem went away for a few days and then came back.

May 03, 2022

The headlights on my car would get very dim and would burnout within 4 to 6 months. As time has past the time between bulb replacement would get shorter and shorter. At this point when I plug replacement bulbs into my car the burnout instantly. Without low beam headlights I am required to drive with my high beams on at all times. The dealer and the manufacture know about the problem and there was a notification regarding this issue with the headlights, but I was not sent this notice. Had I been sent the notice from Toyota I would have brought my car into the dealership for them to inspect the light problem. From what I have learned from Toyota is that there was never a recall on this issue. Headlights on a car I would think would be considered a major safety feature and should not have an expiration date on such a repair issue. The program to fix the issue was called Customer Support Program ZHB which allowed the dealers to correct the problem. How would anyone know that there was a problem unless they get a notification.

Jul 07, 2021

BOTH THE LOW BEAM LIGHTS ARE OF A PROBLEM WITH RECALL WHICH TOYOTA EXPIRED THE RECALL ON 10/31/2019. I TRIED FEW TIMES LAST 3 YEARS TO GET IT FIXED WITH TOYOTA PORTLAND BUT THEY ALWAYS SAID 1) DON'T HAVE PARTS WILL CALL BACK ONCE AVAILABLE 2) IF YOU HAVE ISSUE WE WILL FIX IT OTHERWISE NOW NOW. NOW THAT BOTH WERE OFF AND I HAD TO USE HIGH BEAM, I TOOK TO TOYOTA BEAVERTON, OR. THEY SAID RECALL IS EXPIRED. WHY WILL RECALL EXPIRE IF IT IS SAFETY ISSUE? I CALLED TOYOTA CUSTOMER SUPPORT THEY SAID EXPIRED AND YOU HAVE PAY FO YOURSELF. THE COST IS NOT JUST BULBS BUT INTERNAL WIRING KIT WHICH STARTS FROM $600. I AM TAKING IT TO TOYOTA PORTLAND TODAY AS MY STUDENT DAUGHTER NEEDS THE LIGHTS TO DRIVE. WE ARE BOTH IN DIFFERENT STATES (CA AND OR). CSP INFO - "CUSTOMER SUPPORT PORGRAM ZHB CERTAIN 2010-2011 MODEL PRIUS COVERAGE FOR HALOGEN LOW BEAM HEADLAMP BULBS)

Feb 29, 2020

VEHICLES LOW BEAM LIGHTS ON DRIVER AND PASSENGER SIDE EXTREMELY DIM FOR MORE THAN SIX MONTHS OF DRIVING AND WHEN STATIONARY. HIGH BEAM LIGHTS WORKING PROPERLY ON DRIVER AND PASSENGER LIGHTS AS WELL AS PARKING AND BRAKE LIGHTS. ALL INTERIOR LIGHTS WORK PROPERLY. I PRESS CAR'S IGNITION BUTTON WHILE PRESSING DOWN ON BRAKE AND THE CAR'S INDICATOR SYMBOLS FLASH TO THE DISPLAY BUT DO NOT DISAPPEAR. WHEN IT DOES THIS I CANNOT RELEASE THE CAR FROM PARK MODE LEAVING ME UNABLE TO USE REVERSE OR DRIVE. DEALER EXAMINED CAR TO EXPLAIN THAT BULBS WORKING PROPERLY HOWEVER THE HOUSING FOR THE LOW BEAM LIGHTS NEED REPLACING

Oct 17, 2017

LOW BEAM HEADLAMP BULBS FAIL REPEATEDLY IN LESS THAN 6 MONTHS. THIS HAPPENS REGARDLESS OF BULB BRAND OR MODEL. I HAVE HAD THESE PROFESSIONALLY INSTALLED AT MULTIPLE SHOPS. HAPPENS ON BOTH SIDES, BUT THE LATEST IS ON DRIVER SIDE.

Jun 05, 2016

+ 23 more complaints for this component

FUEL/PROPULSION SYSTEM

20 complaints

My 2010 Toyota Prius has had a charcoal fuel canister leak since day one. 2.9 million Prius cars were recalled and Toyota says my car is NOT included in the recall but has the same issue of the other Toyota Prius that were included? Check engine light has never gone off. Upon fueling a strong odor of gasoline is detected and I am very worried about the car catching fire. Toyota needs to be held accountable and forced to fix this safety related problem.

Jul 12, 2025

Check Hybrid System warning lights came on and I lost all ability to drive vehicle and had to coast to the side of the road.

Nov 11, 2024

VEHICLE SHUTTERED AND WARNING LIGHTS CAME ON WHILE DRIVING ON BUSY ROADWAY. WAS ABLE TO PULL ONTO SIDE STREET AND STOPPED VEHICLE. OUTSIDE TEMPERATURES WERE OVER 100 DEG F AND MY WIFE WAS ALONE WITH THE VEHICLE. ATTACHED MECHANIC ESTIMATE LISTS CODES AND INDICATES THE INVERTER FAILED. WE HAD THE ECU UPDATED IN 2016 TO AVOID THIS FAILURE BUT BELIEVE TOYOTA'S ECU FLASH FAILED TO FIX THE ISSUE. SUBSEQUENT EXTENDED WARRANTY DID NOT COVER THIS VEHICLE'S VIN # ACCORDING TO TOYOTA DEALERSHIP WE CONTACTED ON 05/29/2020. *TR

May 30, 2020

HYBRID SYSTEM SHUT DOWN WHILE TRAVELING. LOSS OF POWER HAZARD. HYBRID SYSTEM MALFUNCTION INDICATED ALONG WITH LOSS OF TRACTION AND TROUBLE INDICATOR ON DASH. *BF

Mar 10, 2020

WELL-MAINTAINED, DEALER-SERVICED VEHICLE SPUTTERED AND STALLED WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEED. WAS FORTUNATELY ABLE TO COAST TO A STOP ON THE SHOULDER, BUT VEHICLE WOULD NOT RESTART. DEALERSHIP IDENTIFIED THE PROBLEM AS A FUEL PUMP FAILURE, WHICH OCCURRED WITH NO WARNING.

Jan 17, 2020

+ 15 more complaints for this component

ENGINE AND ENGINE COOLING

18 complaints

AFTER TAKING MY SON TO SCHOOL WHICH IS 2.2 MILES AWAY, CAME BACK HOME AND PARKED THE VEHICLE ON THE DRIVEWAY AND NOTICED SMOKE FROM THE ENGINE BAY. BEFORE THE VEHICLE WAS SHUT OFF, CAR GAVE OFF "HEATER SMELL" AND THE HEATER WAS TURNED OFF. MY WIFE CAME UP AND GOT ME UP, I WENT DOWN MAYBE 2 MINUTES AWAY AND FOUND THE CAR FULLY ENGULFED IN FIRE. FIRE SPREAD TO THE PORTION OF THE GARAGE BEFORE IT WAS PUT OF BY FIRE DEPARTMENT. *TR

Nov 24, 2014

Fire: 1

I WAS DRIVING ABOUT 55 MPH WITH HEAT ON AND ALL A SUDDEN CHECK ENGINE LIGHT CAME ON AND THE ALL LIGHTS IN DASH BOARD CAME ONE WITH CHECK HYBRID SYSTEM SIGN AND ENGINE LOST POWER AND CAME TO COMPLETE STOP I PULLED OVER AND WAITED FEW MINUTES AFTER IT WAS FINE BUT WHEN EVER I TURN HEAT OR AC ON IT DOES THE SAME I DID MY RESEARCH IT LOOK LIKE INVERTER ISSUE OR THEY HAVE SOME CODE IN THERE SOFTWARE BECAUSE WE BOUGHT 2 CAR PRETTY MUCH SAME TIME AND BOTH HAS SAME PROBLEM SAME TIME AND THIS YEAR BOTH CARS HAD HYBRID BATTERY ISSUE WITH BOTH CAR SAME TIME TOYOTA SEND LETTERS TO 2013 AND 2014 PRIUS OWNER IF THEY EXPERIENCE SAME ISSUE ITS COVERED UNDER WARRANTY BUT WE HAVE SAME ISSUE BUT THEY DIDN'T ADDRESS IT MEANS THEY KNOW. *TR

Nov 01, 2014

AROUND 4PM ON THU JAN 2ND 2014, WE WERE DRIVING EASTBOUND ON BEL-RED RD JUST ABOUT TO COME TO THE INTERSECTION OF NE 116TH ST WHEN I NOTICED THE ABS LIT UP, ALONG WITH THAT A WHOLE BUNCH OF OTHER LIGHTS LIT UP ON THE DASHBOARD AND I LOST POWER TO THE CAR (NO ACCELERATOR/BRAKE/STEERING). ALL ELECTRICALS SEEMED TO WORK. I TRIED TO POWER DOWN AND RESTART THE CAR. I CALLED TOYOTA OF KIRKLAND AND CHECKED IF THEY HAD A TOWING SERVICE, THEY DIDN'T. A COP OFFERED TO CALL A TOWING SERVICE. THE TOW TRUCK CAME BY AND HE AGREED TO GIVE ME A RIDE TO TOYOTA OF KIRKLAND AS WELL. AT THE DEALERSHIP, THEY JUST DID THE PAPERWORK AND SAID THEY'D CALL TOMORROW. FRIDAY JAN 3RD 2014 I WAITED UNTIL 11:15AM. NO CALL FROM TOYOTA OF KIRKLAND. I CALLED THEM. I SPECIFICALLY ASKED FOR THE ERROR CODES. HE CALLED BACK A LITTLE WHILE LATER AND SAID THAT IT LOOKED LIKE THE INVERTER WAS FAULTY. THIS WOULD BE COVERED UNDER THE DRIVE TRAIN WARRANTY WHICH WAS FOR 3 YEARS OR 36,000 MILES WHICHEVER CAME FIRST. SO, I WOULD BE LOOKING AT PAYING ABOUT $3300 FOR THE PART, $300 FOR LABOR, $110 FOR THE DIAGNOSTIC TEST AND TAXES. THEY COULD GET THE PART IN TOMORROW AND POTENTIALLY HAVE IT FIXED SAT OR LATEST MONDAY. THE ERROR CODES WERE P0A94 & P324E I LOOKED UP ONLINE FOR THESE ERROR CODES. THERE WERE SOME OTHER COMPLAINTS THAT WERE VERY SIMILAR TO THE ONE I HAD AND THE PROBLEM WAS THE INVERTER. AND IT ALSO SEEMED THAT THERE WAS A RECALL ON THE INVERTER (OR PARTS) FOR THE MODELS FROM 2005-2009. SO, CALLED 1-800-331-4331 (TOYOTA CUSTOMER SOMETHING). SHE TOOK DOWN ALL THE DETAILS. WHILE SHE PUT ME ON HOLD TO LOOK UP THE WARRANTY INFORMATION, TOYOTA OF KIRKLAND CALLED AND LEFT A MESSAGE SAYING THAT HE HAD MISUNDERSTOOD THE WARRANTY AND THAT IT WAS ALL COVERED AND HE COULD ORDER THE PART IN, IT WOULD BE THERE TOMORROW (SAT) AND THE CAR WOULD BE READY MONDAY! THE CASE # WITH TOYOTA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 03, 2014

IN THE LAST YEAR OR SO, MOST NOTICEABLY RANGING 50K MILEAGE, I'VE STARTED FALLING ASLEEP AT THE WHEEL. I'VE NEVER FALLEN ASLEEP DRIVING NOR HAVE I FELT THIS WAY WHILE OPERATING ANY OF THE 4 VEHICLES I'VE OWNED. IT HAPPENS DURING MY COMMUTE TO/FRO WORK GENERALLY 40-70 MINUTES LONG, LONG AND SHORT DRIVES BUT MORE OFTEN ON COMMUTE AND 30 MIN OR LONGER TRIPS. ITS AT RANDOM AND I'VE ANALYZED ITS NOT THE BASIC AND OBVIOUS ISSUES CAUSING IT; LACK OF SLEEP, FOOD, ADEQUATE HYDRATION ETC. IT GOT SO BAD I COULD NOT DRIVE TO WORK IN THE MORNING OR EVENINGS WITHOUT PULLING OVER AND TAKING A 20 MINUTE NAP. SOMETIMES ITS WORSE THAN OTHER TIMES AND IT FEELS LIKE I'M PASSING OUT, NOT QUITE TIRED AND DROWSY, I AM ALL-OUT CAN'T KEEP MY EYES OPEN, ROLLING EYES, HEAD BOBBING. EVENTUALLY WHEN I MAKE IT HOME SAFE, THINKING I'LL GO TO BED RIGHT AWAY I AM ALERT AND ACTIVE ALL NIGHT - THIS IS THE BEHAVIOR OVER AND OVER. I'VE DISCUSSED WITH THE DOCTOR AS WELL AND I'VE BEEN GENERALLY FATIGUED FOR A FEW YEARS NOW, I'VE OWNED THE PRIUS SINCE 2011. SOMEONE SAID ONLINE IN A FORUM "ITS A COMMON OCCURRENCE OF PEOPLE WHEN THEY'RE EXPOSED TO HIGH LEVELS OF ELECTROMAGNETIC RADIATION TO FEEL EXTREMELY TIRED AND FATIGUED." BUT FOLKS SAY ITS NOT ENOUGH TO CAUSE THIS TYPE OF BEHAVIOR. ANOTHER USER ALSO MENTIONS FALLING ASLEEP IN THIS FORUM (JUNE 5TH 2013) AND THERE'S BEEN OTHER NOTATIONS ON THE INTERNET, FOR EXAMPLE HTTP://PRIUSCHAT.COM/THREADS/PRIUS-EMF-RADIATION-AND-TOYOTAS-BOLD-FACE.116044/PAGE-6#IXZZ2VYI4P2S7. *TR

Jun 12, 2013

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 40 MPH, THE CONTACT NOTICED A BEEPING SOUND COMING FROM THE VEHICLE FOLLOWED BY THE SEAT BELTS LOCKING. MOMENTS LATER, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY. THE CONTACT WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED AND OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 35,643.

May 01, 2012

+ 13 more complaints for this component

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC

18 complaints

EVER SINCE I PURCHASED MY 2010 PRIUS IN NOVEMBER, 2009 THE BRAKES HAVE BEEN A PROBLEM. WHEN BRAKING WHILE DRIVING OVER A BUMP OR POTHOLE THE CAR LOOSES BRAKING ABILITY AND THERE IS A SURGE OF POWER. THE DEALERSHIP CLAIMS THERE IS NO PROBLEM AND THE RECALL WORK HAS NOT MADE A NOTICEABLE DIFFERENCE. *TT

Aug 05, 2011

PURCHASED 2010 PRIUS V APPORX. MID-JUNE. DRVING IN FIRST WK OF OWNERSHIP, OBSERVED BREAK PROBLEM. VEHCILE HAD APPROX. 50 MILES ON. DRINING 25-30 MPH ON STRAIGHT, SMOOTH, BLACKTOP ROAD ON A SUNNY, NICE DAY. A CAR BACKED OUT OF A 45 DEG PARKING SPOT WITHOUT WARNING, I HAD TO SLAMP ON BREAKS AT THE SAME TIME THE GAS/ELECTRIC MOTORS WERE SWITCHING. THE BREAK PEDAL LOST FEELING THAT IT HAD PRESSURE UNTIL I PUSHED THE BREAK PEDAL ANOTHER 2 INCHES MORE TO FEEL PRESSURE AND THAT THE BREAKS WERE GRABBING. I DID NOT REPORT THIS IN JUNE, DUE TO I THOUGHT I WAS IMAGINING THINGS DUE TO THE EMERGENCY STOP TOOK MY ATTENTION TO SOME DEGREE. I WAS A SERVICE MANAGER FOR CHRYSLER YEARS AGO, SO I AM VERY FAMILIAR WITH VEHCILE MECHANICAL SYSTEMS AND I HAVE PURCHSED APPROXIMATELY 25 NEW VEHCILES IN MY LIFETIME.

Feb 08, 2010

I HAVE ON AT LEAST 4 OCCASIONS EXPERIENCED THE BRAKING ISSUE (THAT IS BEING INVESTIGATED) ON MY 2010 PRIUS. IT HAPPENS WHEN I GO OVER RAILROAD TRACKS, OR HIT A POTHOLE. PLEASE ADD MY COMPLAINT TO THE OTHERS THAT REPORT SIMILAR PROBLEMS.

Feb 08, 2010

DRIVING A 2010 PRIUS COMING TO A STOPLIGHT. WENT OVER A RAISED PORTION OF ROAD RESULTING IN A VERY NOTICEABLE BUMP. CAR SEEMED TO LURCH FORWARD AND BRAKING DIDN'T SEEM TO WORK FOR A SHORT TIME. THOUGHT I WAS GOING TO GO THROUGH THE RED LIGHT INTO CROSS TRAFFIC BUT BRAKES TOOK HOLD AND I WAS ABLE TO STOP.

Feb 08, 2010

2010 TOYOTA PRIUS LOSES BRAKE RESPONSE COMPLETELY AFTER HITTING ANY MEDIUM SIZED OR LARGER BUMP. HAPPENS AT LEAST TWICE A WEEK AND HAS RESULTED IN SLIDING AND HITTING A CURB ONCE. CAR IS UNSAFE TO DRIVE. TOOK CAR TO TOYOTA DEALER AND WAS TOLD "THERE IS NO FIX FOR THIS ISSUE AT THIS TIME" I WAS GIVEN THE TOYOTA CUSTOMER EXPERIENCE PHONE NUMBER AND WHEN I CALLED I WAS GREETED WITH A RECORDED VOICE SAYING "WE CANNOT TAKE YOUR CALL AT THIS TIME" "IF YOU NEED TO SPEAK TO A REPRESENTATIVE CALL BACK LATER" AND THEN HUNG UP ON. *CN

Feb 08, 2010

Crash: 1

+ 13 more complaints for this component

SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

17 complaints

2010 TOYOTA PRIUS. CONSUMER STATES WHEN ONE OF THE FRONT TIRES TRAVELS OVER UNEVEN PAYMENT SPECIFICALLY AN INDENTATION IN THE ROAD THE BRAKING ACTION FAILS MOMENTARILY *TGW THE CONSUMER STATED THE VEHICLE LUNGED FORWARD A FEW FEET, BEFORE THE BRAKES ENGAGED AGAIN. THE DEALER INFORMED THE CONSUMER THE ISSUE HAD TO DO WITH THE ABS/TRAC SYSTEM. *JB

Sep 29, 2011

2010 PRIUS REPEATEDLY EXHIBITED THE BRAKING DEFECT AT ISSUE IN RECENT RECALL (SUDDEN LURCH FORWARD UPON ENCOUNTERING BUMP WHILE BRAKING TO STOP)--RECALL SERVICE PERFORMED 5 WEEKS AGO. ALTHOUGH THE SUDDEN LURCHING STOPPED (UNTIL TODAY) AFTER THE RECALL SERVICE, THE BRAKING BEHAVIOR THEN HAD A CONSISTENTLY ODD FEELING REQUIRING INCREASED PRESSURE TO FULLY STOP (THOUGH NO MORE SUDDEN LURCHING FORWARD WHEN ENCOUNTERING BUMP). THEN TODAY THE OLD LURCH FORWARD SUDDENLY RECURRED WHEN ENCOUNTERING BUMP WHILE SLOWING TO A STOP. DEALERSHIP CONTACTED AND SAYS THEY HAVE NO FURTHER REMEDY BEYOND RECENT COMPUTER ADJUSTMENT PERFORMED AS PART OF FEBRUARY, 2010 RECALL--BASICALLY TOTALLY DISINTERESTED. *TR

Mar 19, 2010

DURING BRAKING, MY 2010 TOYOTA PRIUS WOULD "LUNGE" FORWARD AS THOUGH THE BRAKES DID NOT WORK FOR A FEW SECONDS WHEN "HITTING" SMALL BUMPS IN THE ROAD. THIS HAPPENED TWICE. *TR

Feb 19, 2010

APPROXIMATELY FIVE TIMES WHILE DRIVING MY 2010 TOYOTA PRIUS I HAVE EXPERIENCED PROBLEMS WITH STOPPING WHEN ONE OF MY TIRES EITHER IS ON A MANHOLE COVER OR ON UNEVEN ROAD(ONE TIRE IN A POTHOLE). WHEN THIS OCCURS I AM USUALLY GOING APPROXIMATELY 30 MPH. I APPLY THE BRAKE SLOWLY TO START TO SLOW DOWN FOR A STOP SIGN. MY RIGHT FRONT TIRE ROLLS OVER A MANHOLE COVER AND WHILE MY FOOT IS STILL ON THE BRAKE MY CAR ACCELERATES, LUNGING FORWARD. THIS LASTS FOR 1-2 SECONDS WHEN I HAVE NO CONTROL OVER THE VEHICLE. AFTER THIS 1-2 SECONDS MY BRAKES STOP THE VEHICLE. THE ENTIRE TIME MY FOOT HAS BEEN ON THE BRAKE. I KNOW THAT IF A CAR WAS IN FRONT OF ME AT THE TIME, I WOULD HAVE REAR-ENDED IT. EVERY TIME THIS HAS OCCURRED MY TRACTION CONTROL LIGHT GOES ON. I HAVE HAD MY CAR TO THE DEALER 3 TIMES WITH THE SAME COMPLAINT. THEY EVEN TOOK THE CAR OUT FOR A DRIVE WITH ME AND OF COURSE WE COULD NEVER RECREATE WHAT HAS HAPPENED TO ME. I WAS NEVER TOLD THAT OTHER PEOPLE WERE EXPERIENCING THE SAME PROBLEMS. HOWEVER, IN TALKING TO PEOPLE AT THE DEALERSHIP, THEY SAID IT MAY BE THE TRACTION CONTROL BECAUSE IT IS SUPPOSED TO MAKE YOUR TIRES SPIN SLOWER IF YOU LOOSE TRACTION. IT SEEMS AS IF IT DOES THE OPPOSITE AND SPEEDS THE TIRE UP. I ASKED IF THERE WAS ANY WAY THEY COULD CHECK MY TRACTION CONTROL SYSTEM TO MAKE SURE IT WAS WORKING PROPERLY, BUT WAS TOLD THERE IS NO WAY TO CHECK IT. I AM NOT SURE IF ANYONE HAS THOUGHT ABOUT THE TRACTION CONTROL SYSTEM. IT SEEMS LIKE EVERYONE IS POINTING FINGERS TO THE BRAKING SYSTEM. IT MIGHT BE WORTHWHILE TO CHECK INTO THE TRACTION CONTROL AS WELL. IT SEEMS LIKE A SHORT AMOUNT OF TIME TO NOT BE IN CONTROL. BUT FOR THAT 1-2 SECONDS MY HEART ALWAYS DROPS BECAUSE I HAVE NO CONTROL OVER MY VEHICLE. *TR

Feb 10, 2010

I BOUGHT A 2010 TOYOTA PRIUS IN AUGUST 2009. IN ADDITION TO THE BRAKING PROBLEM I DESCRIBE BELOW, I ALSO HAVE AN ACCELERATION PROBLEM. I QUESTIONED MY TOYOTA DEALERSHIP ABOUT THE FACT THAT WHEN I AM BRAKING OVER METAL (MANHOLE COVER, REPAIR LIDS, ETC.) THE CAR IS QUICKLY PUSHED FORWARD ABOUT 3 TO 4 FEET. SEVERAL OTHER NEW OWNERS SAID THEY HAD THE SAME EXPERIENCE. THE DEALER SAID THAT WHEN THEY CHECKED WITH TOYOTA, THEY WERE TOLD THAT THE HYBRID BATTERY MOTOR USED A MAGNET AND THE BRAKING SYSTEM TO RECHARGE IT. AND THAT THE PUSH FORWARD WAS FROM THE REPELLING ACTION OF THE MAGNET. MY SISTERS OWN A 2008 CAMRY HYBRID AND 2008 PRIUS, AND THEY BOTH HAVE EXPERIENCED THIS PROPELLING MOTION WHEN ON METAL SURFACES ALSO. THE PROBLEM WITH THE DEALERS ADVICE TO "NOT BRAKE ON METAL SURFACES" DOESN'T HELP IN SNOW OR WATER SITUATIONS. WILL THIS PROBLEM BE FIXED BY THE ABS BRAKES SOFTWARE CHANGE?? I ALSO HAD SEVERAL INSTANCES WHERE THE BRAKE PEDAL WOULD SUDDENLY GO TO THE FLOOR AND PRODUCE VERY LITTLE BRAKING POWER. THE PROBLEM WAS INTERMITTENT AND THE DEALER SAID THEY FOUND NOTHING WRONG. SINCE THEN I HAVE HAD SEVERAL OTHER INSTANCES WHERE THE BRAKES DIDN'T WORK WELL AND I ALMOST HIT THE CAR IN FRONT OF ME. SO I NOW DRIVE WITH A LOT OF DISTANCE BETWEEN ME AND OTHER CARS BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. I SHOULD SAY THAT I'VE HAD OTHER CARS WITH ABS BRAKES AND THIS CAR DOES NOT FEEL LIKE I HAVE THEM. ON SLIPPERY SURFACES (SNOW, WATER) THE BRAKES DO NOT PUMP THEMSELVES LIKE OTHER ABS CARS THAT I HAVE DRIVEN. I HAVE DROPPED IT INTO LOW GEAR TO HELP BRAKE. THESE THINGS HAVE HAPPENED MANY TIMES SINCE I BOUGHT THE CAR. I HAVE BEEN VERY CAREFUL AND NOT HAD AN ACCIDENT YET. *TR

Feb 09, 2010

+ 12 more complaints for this component

STRUCTURE

16 complaints

It's a known quality defect covered under CSP ZKG. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. The Customer Support Program (CSP) provides coverage for involved vehicles with the original factory Blizzard Pearl or Super White paint. The covered condition may occur when sunlight over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer causing the paint to peel from the metal body panel. If the condition is verified, the specific panel affected will be repainted. The problem is that I was not notified for my 2010 Prius II and found out today, November 19th, that the paint peeling issue was covered in a CSP. I contacted the Toyota of Richardson service department, Justin Houge, and he referred me to Toyota Headquarters in Plano, TX. I contacted Toyota Headquarters specialist, Amanda, and she informed me that the CSP expired on June 13, 2025 and to contact the dealership for remedy. Attached are photos of the blizzard pearl paint peeling on all four door panels and driver fender panel.

Nov 19, 2025

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARD TO PAINT ISSUES ON VEHICLE. THE CONSUMER STATED BECAUSE OF THE ORIGINAL PAINT PROBLEMS, "A CUSTOMER SUPPORT PROGRAM IS PROVIDED BY TOYOTA FOR VEHICLES WITH THE ORIGINAL FACTORY BLIZZARD PEARL PAINT. IF THE CONDITION IS VERIFIED THE SPECIFIC PANEL AFFECTED WILL BE REPAIRED."

Apr 28, 2023

FACTORY DEFECTIVE PAINT RESULTED IN PEELING PAINT. CONTACTED TOYOTA BY EMAIL & PHONE & THEY REFUSE TO REIMBURSE ME $3,529.04 THAT I PAID TO HAVE MY CAR REPAINTED, INSISTING THAT MY TOYOTA PRIUS III IS NOT INCLUDED IN THE DEFECTIVE PAINT RECALL. I HAVE A CASE [XXX] ON FILE WITH CONSUMER ASSISTANCE OFFICE METRO WEST. YOU HAVE MY PERMISSION TO CONTACT FRED NASSIF AT BRIDGE ST. AUTO BODY, 781-326-8707 FOR ASSISTANCE REGARDING THE PEELING PAINT. HE CAN PROVIDE YOU WITH VERIFICATION & PICTURES.*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

May 27, 2020

AUTOMOTIVE PAINT IS UNSTABLE. ON THE SIDES THERE ARE SEVERAL POINTS. MANY PAINT CHIPS IN FRONT OF THE CAR. THE MACHINE QUICKLY RUSTS.

Dec 03, 2018

WENT TO SWAP THE LICENSE PLATE IN MY PRIUS AFTER REGISTERING IN NEW STATE. BACK LICENSE PLATE BOLT ON UPPER-RIGHT SIDE UNSCREWED PARTIALLY AND THEN THE BOLT HOUSING DETACHED FROM THE VEHICLE. AS A RESULT, THE SCREW CANNOT BE UNSCREWED AND THE LICENSE PLATE CANNOT BE REMOVED. CALLED TOYOTA AND THEY KNEW WHAT I WAS TALKING ABOUT. SAID THE REPAIR WOULD TAKE ONE HOUR AND COST $110'FOR A BOLT THAT MALFUNCTIONED. THE VEHICLE ISN'T TECHNICALLY STREET LEGAL NOW AND THEY CAN'T SEE ME FOR SEVERAL DAYS. I SAID THAT I DIDN'T THINK A COMPONENT LIKE THAT SHOULD JUST BREAK OFF, AND I WAS TOLD IT MAY HAVE BEEN A RESULT OF THE WRONG BOLT SIZE BEING USED. THAT'S UNLIKELY AS THIS CAR HAS ONLY EVER SEEN TOYOTA DEALERSHIPS AND THAT WAS WHERE IT WAS PURCHASED. VERY DISAPPOINTED AND IT SOUNDS LIKE TOYOTA KNOWS ABOUT THIS ISSUE.

May 01, 2017

+ 11 more complaints for this component

HYBRID PROPULSION SYSTEM

16 complaints

The contact owns a 2010 Toyota Prius. The contact stated while driving at an undisclosed speed, the message "Hybrid Malfunction" was displayed, and the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart after detaching and reconnecting the rear battery. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

Jun 20, 2025

The contact owns a 2010 Toyota Prius. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light and the check hybrid warning light illuminated. The vehicle was taken to the dealer. The contact was unaware whether the vehicle was diagnosed. The vehicle was repaired under NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The contact stated that after the vehicle was repaired the failure recurred. The contact stated that the vehicle had not been repaired as the recall repair stated. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 152,000.

May 10, 2024

The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 70 MPH, the vehicle suddenly stalled. The contact stated that the power steering and power brakes failed. The contact stated that the "check hybrid system" and "check battery" warning lights were illuminated. The contact steered off the roadway safely; however, he was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic, who diagnosed the vehicle and determined that the inverter needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The manufacturer had not been informed of the failure. The failure mileage was approximately 387,000.

Sep 08, 2022

The contact owns a 2010 Toyota Prius. The contact stated while driving 65 mph, the vehicle lost motive power. The contact stated the check hybrid system warning light was illuminated. The vehicle was not drivable. The vehicle was towed to her residence. The vehicle was pushed to an independent mechanic nearby her residence however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 282,000.

May 26, 2021

The contact owns a 2010 Toyota Prius. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The contact stated that the hybrid system warning light was illuminated. The vehicle was towed to an unknown dealer where it was diagnosed with the inverter needing to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V684000 (Hybrid propulsion system) for which the VIN was included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

May 25, 2021

+ 11 more complaints for this component

SERVICE BRAKES, AIR

15 complaints

The contact owns a 2010 Toyota Prius. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was firm and difficult to depress. The contact stated that that the brake pedal was pumped to stop the vehicle. The contact stated that the ABS and stabili-trak warning lights were illuminated and an “Exclamation Mark" message was displayed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the brake master cylinder and brake booster pump needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 10V039000 (Service Brakes, Air). The manufacturer had not been informed of the failure. The failure mileage was approximately 138,000.

Oct 19, 2023

The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 25 MPH, the ABS warning light illuminated. The contact stated that the braking system was not normal however, the vehicle was drivable. The contact drove the vehicle to an independent mechanic who provided the contact with a code for an ABS fault. The vehicle was not repaired. The contact notified the manufacturer of the failure. The approximate failure mileage was 136,000.

Jun 29, 2022

The contact owns a 2010 Toyota Prius. The contact stated while driving at various speeds, the brake pedal was depressed however, the vehicle failed to respond as needed; causing the stopping distance to be extended. The contact stated that the ABS, brakes, and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS system and brake booster needed to be replaced. The local dealer was contacted and the contact was informed that NHTSA Campaign Number: 10V039000 (Service Brakes, Air) had expired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 220,000.

Apr 27, 2022

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGRDS TO DEFECTIVE ABS SYSTEM. THE CONSUMER STATED THE DEALER ADVISED THE BRAKE ACCUMULATOR. THE CONSUMER WAS INFORMED ABOUT A RECALL BUT, IT HAD BEEN DISCONTINUED. THE BRAKE BOOSTER PUMP ASSEMBLY WAS REPLACED AT THE OWNER'S EXPENSE.

Feb 14, 2022

WHEN BRAKING WHILE APPROACHING STOP SIGN HAVING SLOWED TO ~10 MPH, I ENCOUNTERED A BUMPY SECTION OF ROAD. THE BRAKES FEEL LIKE THEY RELEASED FOR ~1 SEC CAUSING THE VEHICLE TO LURCH FORWARD BEFORE THEY (BRAKES) KICKED IN AGAIN. THIS HAS HAPPENED 5-10 TIMES SINCE I BOUGHT THE CAR USED FROM THE TOYOTA DEALER IN 4/2013. MY COMPLAINT MIRRORS THOSE THAT RESULTED IN THE RECALL BELOW BUT MY TOYOTA DEALER SAYS, BASED ON MY VIN THAT MY CAR WAS NOT AFFECTED. REPORT RECEIPT DATE: FEB 09, 2010 NHTSA CAMPAIGN NUMBER: 10V039000 COMPONENT(S): SERVICE BRAKES, AIR ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKEMODELMODEL YEAR(S) LEXUSHS2010 TOYOTAPRIUS2010 DETAILS 17 ASSOCIATED DOCUMENTS MANUFACTURER: TOYOTA MOTOR NORTH AMERICA, INC. SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE. CONSEQUENCE: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987. *TR

Oct 30, 2014

+ 10 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

15 complaints

JUST PURCHASED THE CAR FROM A USED CAR DEALER 8/26/2020 AND WAS DRIVING DOWN A TWO LANE ROAD APPROXIMATELY 45 MPH COMING UP TO A STOP SIGN AND THE BRAKES WENT CRAZY WITH A CONTINUOUS BUZZING SOUND FROM THE BRAKES AND THE DASH ABS, TRACTION CONTROL, BRAKE SYSTEM WARNING LIGHTS ALL CAME ON, WOULD NOT STOP CAUSING ME TO RUN THE STOP SIGN AND MAKE A TURN TO SLOW DOWN AND FINALLY COME TO A STOP. HAD THE TROUBLE CODE READ AND THE STORE READ THE DIAGNOSTIC TROUBLE CODE AS C1391 AND RESET SO I COULD DRIVE THE VEHICLE SLOWLY HOME. I CHECKED FOR RECALLS ON THIS DTC 1391 BUT MY 2010 VIN WAS NOT INCLUDED IN THE RECALL. THEY NEED TO RECALL ALL OF THE 2010 PRIUS.

Aug 28, 2020

I BROUGHT MY TOYOTA PRIUS TO TOYOTA DEALER AS ABS ALERT WAS ON AND I LOST CONTROLLING THE BRAKE. TOYOTA DEALER GAVE ME AN ESTIMATE FOR REPAIR AT $2,850.00 ( P1391 ABNORMAL LEAK IN ACCUMULATOR PUMP REC MASTER CYLINDER WITH BRAKE BOOSTER AND BRAKE BOOSTER PIMP ASSEMBLY) DUE WARRANTY ENHANCEMENT EXPIRED 05.09.2020 OR 150,000,MILES. I'VE GOT ABS ALERT IN THE BEGINNING OF MAY'20, HOWEVER, DUE TO COVID-19 STAY-HOME ORDER, I HAD TO STAY HOME AND WON'T ABLE TO BRING MY CAR UNTIL END OF MAY, .2020. I WAS ADVISED BY TOYOTA DEALERSHIP TO CONTACT TOYOTA CUSTOMER RELATION AS THEY MAY CONSIDER TO EXTEND THE WARRANTY, SO I CONTACTED TOYOTA CUSTOMER RELATION( ACTUALLY I WAS TRANSFERRED TO FINANCIAL DEPARTMENT) AND THEY DENIED TO EXTEND THE WARRANTY, AND THEY REPEATED AS " WARRANTY IS WARRANTY" . I WAS VERY DISAPPOINTED WITH TOYOTA'S UNKIND DECISION AND SERVICE UNDER COVID-19 SITUATION. I READ TOYOTA 2010 HAS PROBLEMS OF BRAKE ISSUES, SO I WANT TOYOTA TAKE A RESPONSIBILITY TO FIX MY BRAKE PROBLEM. *TR

Jun 06, 2020

BRAKES AND VDC SYSTEM CONSTANTLY ENGAGE DURING U-TURNS, TIGHT TURNING CIRCLES, CAUSING THE CAR TO BRAKE UNEXPECTEDLY. WHILE NOT ACCIDENT HAS HAPPENED, IT HAS CAUSED A FEW NEAR MISSES AS MY WINDOW TO TURN SHRINKS BECAUSE THE CAR IS BRAKING. *TR

Jun 02, 2020

WARNING LIGHTS FOR ABS, BRAKE AND SYMBOL INDICATING TRACTION CONTROL IS OPERATING ALL LIT SIMULTANEOUSLY WITH A CORRESPONDING CHANGE IN BRAKE PEDAL FEEL. TOYOTA DEALER DIAGNOSED BRAKE BOOSTER FAILURE AND INITIALLY QUOTED $1,915 TO REPAIR THEN CALLED BACK TO REVISE THIS TO $2,915. THERE HAVE BEEN RECALLS ON THIS PART JUST NOT COVERING MY VIN. *TR

May 18, 2020

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE BRAKES WARNING LIGHT, ABS WARNING LIGHT AND SEVERAL OTHER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SANTA BARBARA LOCATED AT 5611 HOLLISTER AVE, GOLETA, CA 93117, (833) 779-4500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

Mar 31, 2020

+ 10 more complaints for this component

UNKNOWN OR OTHER,SERVICE BRAKES

14 complaints

While driving at a high speed in the left lane of a 2 lane interstate a car in the right lane merged into me. Luckily I was able to brake in time to avoid a collision, unfortunately the sudden braking at a high speed caused my car to loose all control. Upon braking my front tires lost all traction and shifted my car to the right, I remained horizontal sliding across the highway for an unrecognized distance (my guess is 10-20 meters), before shifting another 90 degrees to the right leaving me backwards. At this point I had shifted across both lanes and the emergency lane, I was backwards in a grass border on the right side of the interstate. If this had been any other sort of barrier I may not have Lived. This incident has not been reproduced or confirmed by a dealer or independent service center. The vehicle had recently had its worn brake components replaced in response to a similar incident happening, which I first attributed to worn brakes— this theory was supported by the brake technician prior to service. I have had a tire pressure light on since I purchased the car, but this was explained to me as a malfunctioned TPS.

Feb 02, 2025

My car, a 2010 Toyota Prius, Level V has about 161,000 miles on it, and I have driven about 140K of those miles over the last 13 years. I have traveled around the DC/Maryland area and also taken the car on long trips. The car has been reliable, safe, and predictable... EXCEPT in one place/instance. I have probably driven a dozen times or more to the BWI airport from my home in Chevy Chase. On the return drive on [XXX], as I drive towards an overpass that is just before the [XXX] exit, my Prius goes into "Emergency Approaching Collision" mode. The brakes automatically forcibly apply, the seatbelt/lap harness grab me, and there is an emergency beeping from the system. The first time this happened... probably 10 years ago, it was very startling. My car was traveling about 60-65 mph. Luckily, there were no cars behind me... and I remained calm enough not to overreact. I was so startled that I needed to pull over to regain my composure. In one of the numerous other cases on this happening, my wife was in the car and she basically wanted me to sell the car because she felt it was unsafe. Because I am aware of the situation with my car, I always am cautious when I am driving towards the [XXX] exit. I drive slower, watch carefully for surrounding vehicles beside or behind me. But even yesterday, I was driving very slowly (approximately 35 mph). While I did not feel the system take aggressive avoidance/safety actions, still the warning beeps did take place... a little unnerving, but I had come to expect a problem at that site. In any event, I did want to bring the matter to your agency. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 23, 2025

The car suddenly threw a C1391 code yesterday with no previous warning. The traction, parking brake, brake system, and ABS lights are all lit on the dashboard. As this vehicle is my daily commuting vehicle, I must have the costly repairs performed, which are estimated at roughly $2,400. I will ask to retain the parts for inspection. The brakes are softer, and the breaking distance required has increased by approximately fifteen feet.

Aug 23, 2024

I was in my 2010 Toyota Prius with my two children when I suddenly lost my brakes, with luck I was able to let off my gas and coast to a stop. Now I am left with a 3,000 dollar repair. I now know what the price of my children and my life is worth to Toyota! To find that this has already been a problem with no notification is ludicrous!

Feb 04, 2024

All the lights on my dash board came on suddenly, and the brake emergency, traction control and ABS lights stayed illuminated. Upon exiting the interstate I could not come to a complete stop at the end of the exit, which was very scary. Fortunately the cars driving on the road the exit merges into did, so we avoided a terrible accident. The brakes were spongy and not operating properly after that. The next day with all the lights still on, I slowly drove (20 mph) to the local Toyota Dealer , who claimed that error code (C1391) was being displayed and according to Toyota, that means the Booster is or will be leaking. Therefore the Pump and Booster needs to be replaced (estimated at $3K). No lights or errors were given before the incident, the brakes just suddenly malfunctioned. However Toyota apparently is aware that the booster and pumps fail without warning, because I discovered with an on-line search that code had a "customer extension" warranty (by googling the code C1391), I called customer service but they refuse to help. They claimed I was mailed a letter in October 2018 (they didn't offer to supply a copy.) However, I never received a letter or any notice from Toyota or the Toyota dealer that I have repeatedly used since I bought the car in 2010 (I have had brakes replaced there when it was under 150k and no one said anything!) Now they are stating that the extension has expired as it was only good up to 150,000 miles or 10 years which ever came first. I can't understand why they have a known brake issue and not replace the part when the vehicle is already at the dealer (It's there for every oil change 3 x a year!) Brakes are an important part of a vehicle, a failure like this should have been recalled, and Toyota should have been made to replace the faulty parts!

Jan 11, 2024

+ 9 more complaints for this component

STEERING

14 complaints

ELECTRIC STEERING MAKES THE STEERING WHEEL HARD TO TURN AND IS ERRATIC. DEALER SAID THE CAR NEEDS A NEW STEERING MOTOR/COLUMN. CAR IS NOT SAFE TO DRIVE. MY RESEARCH HAS FOUND OTHER MODEL PRIUS WITH SILIRAR PROBLEMS AND ALSO THE RAV4 HAS STEERING ISSUES. THIS OCCURS WHILE DRIVING THE CAR. MY WIFE REFUSED TO DRIVE THE CAR. AND I HAVE PARKED IT. DEALER WANTS ALMOST 3000$ TO REPLACE.

Feb 19, 2019

THERE IS A CLICKING SOUND WHEN YOU MOVE THE STEERING WHEEL BACK AND FORTH WHEN CAR IS STATIONARY, SOUND IS COMING FROM THE STEERING SHAFT CONNECTION TO THE RACK AND PINION. SAME CLICKING SOUND WHEN CAR DRIVES OVER BUMPS IN THE ROAD. PREVIOUS RECALL OF THIS PROBLEM FOR 2004 TO 2009 PRIUS MODEL STATED A DEFECTIVE INTERMEDIATE SHAFT. THIS PROBLEM SOUNDS IDENTICAL TO THE RECALLS OF 2004-2009 PRIUS MODELS.

Jan 07, 2018

THERE IS A CLUNKING NOISE IN MY STEERING COLUMN, FEELS LOOSE WHEN I TURN IT RIGHT AND LEFT. THE STEERING CLUNKING SOUND WHEN TURNING THE WHEEL IS NOT NORMAL.*DT*JB

Mar 29, 2016

STEERING INTERMEDIATE SHAFT AND EXTENSION IS PRONE FOR FAILURE DUE TO DESIGN AND/OR MATERIAL

Mar 10, 2016

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL LIGHT BEGAN FLASHING ASHE WAS DRIVING AND THE CONTACT STARTED TO FEEL A DISCONNECTION WITH THE STEERING CAUSING HIM TO CRASH INTO A MEDIAN. THE CONTACT WAS ONLY ABLE TO ACCELERATE FORWARD AND BACKWARDS AFTER THE FAILURE WITHOUT ATTEMPTING ANY TURNS BECAUSE THE STEERING WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED AND THE TOWING COMPANY DISCOVERED THAT THE FRONT DRIVER SIDE WHEEL WAS FACING STRAIGHT AND THE FRONT PASSENGER SIDE WHEEL WAS FACING AT A 45 DEGREE ANGLE. THE FAILURE AND CURRENT MILEAGE WAS 31,634. UPDATED 05/04/11 *BF UPDATED 2/1/12 *CN

Apr 04, 2011

Crash: 1

+ 9 more complaints for this component

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

13 complaints

The brake and pre collision system suddenly fail without warning.

Oct 02, 2025

My ABS system light is on. The Toyota mechanic has determined that it is due to Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid. As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash. Toyota recalled model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009. I took my Prius to Toyota to fix this ABS recall problems but they are refusing to fix the problem for free. They are charging me $4000 to fix it.

Apr 03, 2025

I am writing to express my concern regarding an issue with the PCS System dash lights on my 2010 Toyota Prius. I recently became aware of problems related to the brake booster system, which I understand have been addressed through recalls or warranty extensions on certain models. I believe that the issue I am experiencing should be covered under warranty, and I kindly request your assistance in resolving this matter.

Mar 13, 2025

Twice while I was driving on the highway, my ABS and brake light came on, and my brakes became less sensitive to pressure. That is to say, it took more effort and I had to push my brakes further towards the floor in order for them to respond. I went to an independent mechanic and got the code C1391 which indicates a brake pump accumulator issue. I went to a Toyota dealership and and had the car inspected. They confirmed the C1391 code and said the brake booster assy with master cylinder pump assy was malfunctioning. However, I was never told by Toyota that this issue meant my brakes could fail at any time. My safety and the safety of others was put at risk because my brakes spontaneously became less responsive, my stopping distance was increased, and they were at risk of spontaneous failure.

Jan 15, 2025

NHTSA CAMPAIGN ID: 13V235000 Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall is expected to begin late July 2013. Owners may contact Toyota at 1-800-331-4331. Toyota is no longer honoring this recall. They think it is acceptable for me to drive around with unsafe and defective brakes.

Sep 20, 2024

+ 8 more complaints for this component

VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC

13 complaints

I HAVE A NEW 2010 PRIUS WITH LESS THAN 1K MILES. ON 4-9-10 WHILE PULLING INTO A PARKING SPOT I EXPERIENCED A SIMULTANEOUS LOSS OF BRAKING COMBINED WITH UNINTENDED SURGE OF ACCELERATION. MY PRIUS JUMPED THE CURB THAT WAS PERPENDICULAR TO THE PARKING SLOT AND STOPPED AS IT SLAMMED INTO A BRICK BUILDING ABOUT 8 FEET BEYOND THE CURB. I UTILIZED MY SAFETY CONNECT BUTTON TO RECORD THE TIME OF THE ACCIDENT AND HAD THE VEHICLE TOWED TO THE DEALER. I CONTACTED TOYOTA CUSTOMER EXPERIENCE CENTER AND NOW HAVE A CASE #. I WAS TOLD THAT SOMEONE WOULD CONTACT ME WITHIN 2 BUSINESS DAYS. I AM NOT AT ALL COMFORTED BY THIS VERY SCARY INCIDENT. I WOULD JUST LIKE TO HAVE MY 2005 PRIUS BACK AS I NEVER HAD ANY PROBLEMS WITH IT. I AM SEEING THAT MY PROBLEM IS NOT UNIQUE BASED ON MANY SIMILAR PROBLEMS ON THIS NHTSA COMPLAINT SITE. *TR

Apr 11, 2010

Crash: 1

I HAVE BEEN HAVING TWO ISSUES WITH THE 2010 PRIUS SINCE I BOUGHT IT ON 29TH DEC 2009. 1. UNABLE TO STOP AND SUDDEN ACCELERATION WHEN HITTING ROUGH /UNEVEN ROAD CONDITION AND TRYING TO STOP AND CONTROL THE VEHICLE. 2. UNABLE TO STOP SOME TIMES WHEN DRIVE AT CITY SPEED LIMIT AND GOING BETWEEN SLOW AND STOP AND SLOW AND FAST AND SLOW KIND OF DRIVING, SOMETIME WHEN PRESSING BRAKE, INSTEAD OF DECELERATING IT START TO ACCELERATE AND TAKES LONGER TO STOP. I HAVE ALREADY BEEN TO TOYOTA DEALERSHIP 3 TIMES OVER THIS ISSUE. FIRST TIME THEY FIXED BRAKE ISSUE. SECOND TIME IT WAS RECALL THAT THEY TOLD WILL FIX THE PROBLEM I AM HAVING. 3RD TIME THEY SAID THEY CAN REPRODUCE THE PROBLEM. BUT I KNOW I FEEL THE ISSUE SOMETIME. AND I CAN NOT JUST LEAVE THE CAR WITH THEM FOR DAYS TO INVESTIGATE AND I CAN CHANGE MY DRIVING PATTERN OR BEHAVIOR EITHER FOR THIS CAR. *TR

Mar 17, 2010

WHEN BRAKING, ALL OF A SUDDEN THE CAR LURCHES FOR A SECOND OR SO, AS IF ON ICE. THIS HAPPENED 3 TIMES IN DIFFERENT CIRCUMSTANCES, ONCE NOT RELATED TO A POTHOLE. TOYOTA DEALER IN AVON CT APPLIED THE CORRECTION TO THE SOFTWARE, AND THE NEXT WEEK (LAST WEEK) THE SAME THING HAPPENED AGAIN, WHEN I HIT A WIDE, BUT NOT DEEP POTHOLE WHILE BRAKING, JUST BEFORE STOPPING AT THE END OF A HIGHWAY EXIT RAMP. IN THIS SITUATION, IT WAS FORTUNATE THAT NO CAR WAS IN FRONT OF ME AT THE LIGHT. ADDITIONALLY I HAD A PROBLEM WITH SUDDEN ACCELERATION A COUPLE TIMES WHEN DRIVING AT SLOW SPEED. *TR

Mar 10, 2010

WHEN I AM DRIVING MY TOYOTA PRIUS 2010 AND THE VEHICLE GOES OVER A BUMP OR HOLE IN THE ROAD THE VEHICLE "JUMPS" ESPECIALLY IS I AM BRAKING TO SLOW THE VEHICLE DOWN. *TR

Feb 22, 2010

CAR DID NOT BRAKE PROPERLY AND SLIGHTLY SURGED FORWARD ON MANY OCCASIONS WHEN I DROVE OVER A MANHOLE COVER AND SPEED BUMPS AT LOWER SPEEDS. IN ONE OCCASION, I REAR ENDED A CAR AND CRACKED MY LICENSE PLATE FRAME BUT SINCE THERE WAS NO FURTHER DAMAGE ON ANY OF THE CARS INVOLVED, WE AGREED TO DRIVE AWAY. *TR

Feb 04, 2010

Crash: 1

+ 8 more complaints for this component

ELECTRICAL SYSTEM,SERVICE BRAKES

12 complaints

It is a known problem that Priuses manufactured from 2004 to 2015 have issues with the brake master cylinder and brake booster accumulator. When the vehicle computer recognizes an internal leak (ABS C1391) or other issue in the accumulator pump, it completely disables the regenerative braking system, which significantly reduces braking power. In my case, the problem is intermittent, and the vehicle computer will occasionally clear the code and operate normally. A slight whirring sound can still be heard (indicative of an internal leak), leading me to conclude that the part is still damaged, even when the code clears itself. This continues to affect my and my passengers' safety because the problem comes back with no warning while driving. Many times at highway speeds, the regenerative braking system will shut off while decelerating. This has caused scares and near-accidents. Imagine you are approaching stopped traffic while traveling 65 miles per hour. You press the brake to start slowing down, and while decelerating, the dashboard lights up and the brake pedal goes spongey. Now, you must slam the brake all the way into the firewall to engage the disks and pads exclusively. Aside from the imminent terror of hitting the car in front of you, now you are skidding on the brakes, worried the car behind you will crush the rear. Sooner or later this will cause somebody to get into an accident when a split-second decision cannot to be made quickly enough. The issue is well-known, and a warranty recall was issued, but it does not cover any vehicles over a certain age and mileage. It has been reproduced by my local mechanic and inspected by a Prius specialist, who both quote about $3800 to fully replace and recalibrate the failing parts. There were no indicators of this issue before it happened to my wife and I the first time on the highway. While I am grateful that nobody was injured, the situation could be completely different had the problem occurred just seconds later.

Aug 28, 2025

Toyota issued a recall with a limited time for Prius brake booster/actuator failures. This issue is known to present brake failures and necessarily place drivers, passengers, and pedestrians at risk in the case of such brake failures. Toyota made no effort to proactively remedy this problem and further neglected customer safety by excluding Priuses with the same manufacturing issue from the recall, under its 10 year 150,000 mile requirement. Whether or not the Priuses have been driven 150,000 miles or 10 years the nature with which the malfunction presents represents a safety for any driver.

Jun 11, 2025

My 2010 Toyota Prius hatchback suddenly had 4 or 5 warning lights appear on the dashboard and my brakes failed to function properly. It felt like the power brakes was turned off ! Although I did get the vehicle stopped, it surely was a dangerous situation. I understand that Toyota knows about this problem, and have read that it was warranted if this happened before 150,000 miles. My Prius has approx 167,000 miles right now and to replace the Brake Actuator, the cost will be $ 3 - 5 thousand dollars…absurd amount in my opinion. Since this critical feature (brakes) has a long known history of being faulty on Toyota vehicles it should be warranted for at least 25 years and at least 300k ! My Prius is “unsafe to drive” and is nothing more than a paperweight…I repeat, Toyota knows, and has known about this defective brake actuator problem for years and years!!! Please lean on Toyota to up the warranty of this faulty brake problem for the MANY, MANY Toyota owners who have purchased the Toyota product and and NOT screwing the public like they are doing now !

Mar 07, 2024

The ABS, Brake, and traction control light came on. The braking became difficult. The car did stop but if it was in an emergency circumstance there may have been a collision. I called Toyota about the issue and was informed that there was a brake actuater and master cylinder issues with this make and model. Toyota replaced them in cars that had this issue under a special warranty that was over in 2021. It is a $3500 issue. I purchased this car new and have never received a notice about bad braking system. I have lived at the same address since the purchase. Toyota informed me that notices were not sent out, however if the owner came in with this issue before 2021 it would have been repaired and replaced. I can not understand how ALL owners were not informed. I do not understand how a recall wasn't enforced. I live in Florida where the speed limit is 70mph. This could have been deadly. I looked on forums online and apparently this has been an issue for many many 2010 Toyota Prius. I have a case in with Toyota American. 220701001489. I can use any help I can get with this issue. It may save a life.

Jul 01, 2022

Hi- I have a Toyota Prius 2010 model and I encountered a braking failure yesterday. My ABS lights, brake lights and another light came up on my dashboard of the car. Upon diagnosis, I was informed by Toyota dealership that my car has a faulty C1391 - Abnormal leak in accumulator. This condition may be caused by small internal brake fluid leak inside the brake booster assembly with master cylinder. This is a known issue by Toyota and lots of press coverage on this issue since the past few years. I was told today that if this issue occurred within 10 year or purchase or <150K then the repair work would be covered by Toyota. I purchased the car in 2010 and I past the 10 year mark but mileage coverage is 125K (<150K). Toyota is unwilling to bear the cost and would want me to pay for the fix. This is a known issue with Toyota and the braking system can fail anytime before/or after 10 year mark. It is now costing me $3000 to repair. I am shocked with the Toyota's response in this matter. There are lots of blogs I read online who have similar issue. Class Action lawsuit: https://www.classaction.org/news/toyota-hit-with-class-action-over-alleged-refusal-to-fix-braking-system-defect-in-hybrid-vehicles Here is one example: https://www.youtube.com/watch?v=xA9jyrbZDWo Thanks.

May 13, 2022

+ 7 more complaints for this component

VEHICLE SPEED CONTROL,SERVICE BRAKES

12 complaints

The breaking lights, skid lights and another light associated with breaks came out and I lost the ABS abilities, the hv battery is not charging while breaking. These lights comes out randomly. Very risky especially while breaking.

Oct 07, 2023

MY CAR IS ACCELERATING WHILE BRAKING. WHENEVER I TRY TO BRAKE ON THE ROAD WHILE CURBING OR STOPPING AT THE TRAFFIC SIGNALS, THE CAR SKIPS/SLIDE FORWARD. IT'S GETTING WORSE ON THE RAINY TIME THOUGH.

Oct 04, 2020

I CHANGE THE BRAKE BOOSTER TWICE AND HACE THE SAME PROBLEM. MY BRAKE PEDAL LOSS OF BRAKING ABILITY OR SLIPPING BRAKES AND THE WARNING BRAKE, ABS AND TRACTION LIGHT PERMANENTLY ON, AND NO CRUISE CONTROL WORKS AT ALL

Jun 08, 2017

I WAS IN A PARKING STRUCTURE GOING APPROXIMATELY 15 MPH WHEN I REMOVED MY FOOT FROM THE ACCELERATOR TO PRESS THE BRAKE. BEFORE I COULD GET MY FOOT TO THE BRAKE, THE CAR QUICKLY ACCELERATED. IT TOOK AT LEAST TWO ATTEMPTS AT PUSHING THE BRAKE PEDDLE BEFORE THE CAR CAME TO A STOP. AND, TO BE HONEST, THE GUARDRAIL THE CAR HIT HELPED ACTUALLY STOP THE VEHICLE. IT WAS TOTALLY UNEXPECTED AND EXTREMELY SCARY. IN HINDSIGHT, I SHOULD HAVE SUSPECTED THAT THERE MAY BE A PROBLEM WHEN I NOTICED THAT SOMETIMES WHEN APPLYING THE BRAKES TO COME TO A STOP THERE WOULD BE A FEELING OF THE BRAKES SLIPPING AND THE CAR LURCHING FORWARD A BIT. THE DEALERSHIP HAD THE CAR TOWED IN TO GET CHECKED OUT, AND I HAVE BEEN TOLD THAT THEY WILL NOTIFY TOYOTA. IN THE MEANTIME I AM CONCERNED ABOUT THE SAFETY OF THIS CAR!

Jul 16, 2016

Crash: 1

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE VEHICLE VEERED TO THE RIGHT. IN ADDITION, THE VEHICLE ACCELERATED IN EXCESS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V039000 (SERVICE BRAKES, AIR). THE FAILURE MILEAGE WAS 15,000.

Jun 18, 2015

+ 7 more complaints for this component

TIRES

10 complaints

Tires losing air and noticed the rubber breaking down and separating from the sidewall on all four tires. Took into Evans dealership and they informed us the tires were a safety issue and tried to sell new tires. They told us the tires were made in 93 but we bought in 2016, so we looked up and DOT number on tire (only had u093). The service tech did not understand the DOT numbers since it was missing the last four numbers. They do have a date on the paperwork U09304160416 The tires only have approximately 25, 000 miles and car is garage kept. Rubber should not be breaking down. What can we do? We had no idea about the date until they pointed it out. Legally these tires are a safety issue. Tires P 195/60R15

Dec 11, 2022

THIS IS SECOND INCIDENT FRONT DRIVER SIDE OEM TIRE SIDEWALL CRACK NEAR EDGE (EDGE OF WHEEL RIM) .TIRE IS STILL AVAILABLE .NOTICED CRACKS ON AUG 9,2014...MILES ON TOYOTA PRIUS 2010 IS ABOUT 36000 MILES FIRST TIME HAPPENED FRONT PASSENGER SIDE TIRE SIDE WALL CRACK IN JANUARY 2014. REPLACE WITH NEW TIRE ( MILES ON CAR ABOUT 33000) ALL OEM TIRES ON THE 2010 PRIUS ALMOST WEAR-OUT....REALLY FAST. *TR

Aug 11, 2014

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER SIDE TIRE BECAME LOW ON AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO NOTICED THAT THE VALVE STEM SENSOR WAS DEFECTIVE AND HAD IT REPLACED. TWENTY MINUTES LATER THE TIRE SENSOR WARNING ILLUMINATED AND THE REAR PASSENGER TIRE WAS ALSO LOW AND THE STEM VALVE HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,979.

Jun 24, 2014

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS WITH YOKOHAMA AVID TIRES , LINE SIZE: 195/65/R15. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIRE TIRES WERE BALD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 14,500. THE VEHICLE FAILURE MILEAGE WAS 16,500. *TR

Jun 24, 2013

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS, EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, TIRE SIZE 215/45R/17. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES DEFLATED. THE TIRES WHERE INSPECTED AND THE CONTACT LOCATED CRACKS IN THE INSIDE SIDEWALL OF ALL FOUR TIRES. THE TIRES WERE REPLACED. THE DOT NUMBER FOR THE TIRES WAS NOT AVAILABLE. THE FAILURE WAS REPORTED TO THE TIRE MANUFACTURER. THE TIRE FAILURE MILEAGE WAS 17,000. THE VEHICLE FAILURE MILEAGE WAS 58,000. ..UPDATED 07-17-13 *BF

Jun 05, 2013

+ 5 more complaints for this component

SEAT BELTS

9 complaints

FRONT DRIVER AND PASSENGER SEAT BELT DID NOT BUCKLE IN-LOCK IN, THE MECHANISM IS NOT BROKEN, IT'T JUST NOT CLICK TO LOCK IN.

Sep 12, 2018

SEAT BELT DRIVER AND PASSENGER BUCKLES INSIDE LATCH WORN OUT-LOCKING PIN WORN OUT DUE TO MAKE OUT PLASTIC. THIS IS NOT A GOOD SAFETY SEAT BELT OEM. FROM MANUFACTURE TOYOTA. WE NEED TO RECALL THIS. ALL SEAT BELT BUCKLE LATCH, INSIDE MATERIALS TO LOCK THE PIN SHOULD MAKE OUT METAL, NOT PLASTIC... DO TO WEAR AND USED TO SNAP IN/OUT SO MANYTIME CAUSE THE BUCKLES WARNOUT. PLEASE RECALL THIS PROBLEMS THANK YOU.

Aug 31, 2018

THE MIDDLE AT TIMES AND THE SEAT BELT DIRECTLY BEHIND THE DRIVER DO NO STAY IN AND LOCK. I HAVE TAKEN IT BACK UP TO CARMAX WHERE I PURCHASED IT AND THE GUY SAID, "OH THE KIDS HAD SOME CANDY IN IT" HAHAHAHAHA NO SIR THATS WHERE MY ELDERLY MOTHER SITS WHEN I DRIVE HERE AROUND TOWN TO DO HER SHOPPING. I WAS VERY UNIMPRESSED THAT THEY DIDNT FIX SUCH A HUGE SAFETY ISSUE. PLEASE HELP!

Jul 17, 2017

REAR SEAT BELTS STOPPED RETRACTING AND REMAIN AT ALL TIMES FULLY EXTENDED.

Feb 05, 2016

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO LATCH IN ORDER TO SECURE A PASSENGER OR CAR SEAT. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE REAR SEAT BELTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE SEAT BELTS WERE NOT COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.

Apr 20, 2015

+ 4 more complaints for this component

VISIBILITY

9 complaints

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD NOISE WAS HEARD AND THEN THE SUN ROOF SHATTERED. THE GLASS EXPLODED AND IMPLODED WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE DEALER (ARLINGTON TOYOTA, 10939 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-9611) WAS NOTIFIED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE INSURANCE COMPANY WAS ALSO NOTIFIED TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONTACT STATES VEHICLE WAS TRAVELING AT 78MPH AND FAILURE MILEAGE WAS APPROXIMATELY 63,000. *TT

Apr 16, 2018

THE AUTODIM REARVIEW MIRROR DOES NOT REDUCE GLARE FROM HEADLIGHT OF CARS BEHIND MY CAR. AUTODIM FUNCTIONALITY IS NOT AFFECTED BY TURNING THE AUTODIM FEATURE ON OR OFF (IT IS THE SAME EITHER WAYS). THE ONLY OPTION I HAVE TO PREVENT GLARE HITTING MY EYES IS TO TURN THE MIRROR AWAY SO I DO NOT SEE ANYTHING. TOYOTA CUSTOMER SERVICE SAYS THAT I SHOULD HAVE IT CHECKED BY THE DEALERSHIP. THE DEALERSHIP SHINES A FLASHLIGHT ON THE REAR VIEW AND REPORTS THAT IT IS WORKING FINE. THE PROBLEM IS THAT THE SHAPE OF THE CAR'S REAR GLASS AND SPOILER PREVENTS THE HEADLINGHTS FROM HITTING THE SENSOR ON THE AUTO-DIM MIRROR. *TR

Mar 12, 2012

2010 TOYOTA PRIUS. CONSUMER STATES MAJOR SAFETY ISSUES WITH THE AUTO-DIM FEATURE OF THE REAR VIEW MIRROR *TGW THE DEALER REPLACED THE REAR VIEW MIRROR AS THEY DETERMINED IT WAS NOT WORKING PROPERLY. AFTER THEY REPLACED THE REAR VIEW MIRROR, THE CONSUMER NOTICED THE AUTO-DIM WORKED A LITTLE BETTER, BUT IT KEPT TURNING OFF. IT THERE WERE STREET LIGHTS, BUILDING LIGHTS, OR ONCOMING CAR HEADLIGHTS, THE AUTO-DIM MECHANISM TURNED OFF AND WOULD NOT TURN ON AGAIN, UNTIL THERE WAS TOTAL DARKNESS. THE DEALERSHIP STATED THAT WAS HOW THE AUTO-DIM FEATURE WAS INTENDED TO WORK. *JB

Jan 24, 2012

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE REARVIEW MIRROR WAS HANGING TWO INCHES LOWER THAN NORMAL REARVIEW MIRRORS AND WAS OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY TO THE RIGHT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE REARVIEW MIRROR DESIGN WAS NEWER AND THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.

Aug 02, 2011

I PURCHASED A 2010 PRIUS LEVEL 4. INCLUDED IN THIS PACKAGE IS AN AUTO DIMMING REAR VIEW MIRROR WITH HOMELINK. THE AUTO DIMMING FUNCTION DOES NOT WORK PROPERLY. IT SEEMS TO BE VERY DISTANCE DEPENDENT. THERE IS A NARROW FOCAL RANGE THAT THE SENSOR REACTS TO. IF A VEHICLE IS TO CLOSE OR TO FAR AWAY THE AUTO DIMMING FUNCTION DOES NOT REALLY DIM VERY MUCH. CONSIDERING HOW LOW THE VEHICLE IS THIS IS INCREDIBLE ANNOYING AND UN-SAFE. ALSO THIS VEHICLE HAS SPLIT REAR GLASS IN THE HATCH BACK. THE CENTER BAR I BELIEVE ALSO BLOCKS THE LIGHT FROM HEADLIGHTS FROM REACHING THE SENSOR. IF YOU TILT THE MIRROR UP SO THAT YOU DO NOT SEE THE CENTER BAR (ONLY THE TOP PORTION OF THE REAR GLASS), THE MIRROR SEEMS TO WORK BETTER. AS A SIDE NOTE, I PURCHASED A MANUAL FLIP MIRROR WITH THE CORRECT PART # FOR A 2010 PRIUS FROM MY LOCAL TOYOTA DEALER AND THE NEW MIRROR HAS A DIFFERENT MOUNTING STYLE. *TR

Mar 24, 2011

+ 4 more complaints for this component

EQUIPMENT

9 complaints

WHILE BRAKING OVER UNEVEN PAVEMENT CAR TRIED TO ACCELERATE RAPIDLY. THIS HAPPENED TWICE THIS WEEK. I WAS ABLE TO STOP THE CAR. HAD THERE BEEN A VEHICLE IN FRONT OF ME I WOULD HAVE HIT IT. *TR

Apr 10, 2011

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE INTEGRATED NAVIGATION SYSTEM WAS PROVIDING INACCURATE READINGS WHEN ENTERING ANY STREET ADDRESS. HE NOTICED THAT THE NAVIGATION SYSTEM WOULD PLACE HIM ABOUT ONE QUARTER OF A MILE OFF FROM HIS DESTINATION. BOTH THE DEALER AND MANUFACTURER ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE NAVIGATION SYSTEM AND ADVISED HIM TO TAKE THE VEHICLE THROUGH THE ARBITRATION PROCESS. THE CURRENT MILEAGE WAS 28,000 AND THE FAILURE MILEAGE WAS 10. UPDATED 04/25/2011*BF UPDATED 10/26/11

Mar 22, 2011

2010 PRIUS -- FM RADIO HAS INTERMITTENT STATIC -- ANTENNA WAS REMOVED AND REPLACED AND STATIC CONTINUES -- SIGNAL IS COMING IN STRONG ON RADIO BUT STATIC PERSISTS -- HAPPENS ON ALL FM STATIONS BETWEEN WASHINGTON DC AND BANGOR, MAINE. *TR

Jan 07, 2011

I AM FILING A COMPLAINT ON A 2010 TOYOTA PRIUS. THE COMPLAINT LIST IS: THE EJECT BUTTON ON THE MANUFACTURED STEREO HAS MELTED. HAVE CONTACTED A TOYOTA DEALERSHIP REGARDING THIS AND THEY TOOK PICTURES OF THE MELTED BUTTON ON THE STEREO, THEY SENT THE PICTURES TO THEIR DSPM DEPARTMENT, THEIR RESPONSE WAS, "APPEARS TO BE DAMAGED FROM AN OUTSIDE INFLUENCE." WE HAVE DISAGREED WITH THEIR CONCLUSION AND ARE AFRAID THAT IT MAY LEAD TO A POSSIBLE FIRE IN THE CAR? WE CONTACTED TOYOTA'S 800 NUMBER (1-800-331-4331) AND LET THEM KNOW THAT WE DISAGREED WITH THEIR CONCLUSION, IN WHICH WE WERE TOLD THEY WOULD GET BACK TO US IN THREE BUSINESS DAYS, WHICH THEY DIDN'T. WE CONTACTED THEM TO LET THEM KNOW WE WERE CONCERNED ABOUT THE CAR STEREO GETTING HOT ENOUGH TO MELT A BUTTON, COULD THIS POSSIBLY START A FIRE IN THE CAR? THEY RETURNED THE CALL WITHIN 24 HOURS. THEY ADVISED US ONCE AGAIN THAT THE DAMAGE WAS CAUSED BY AN OUTSIDE INFLUENCE WHICH THEY COULDN'T DETERMINE. WE WERE TOLD IF WE DIDN'T LIKE THESE RESULTS TO GET A LAWYER. WE ARE STILL CONCERNED THAT THIS COULD OR MAY CAUSE A CAR FIRE? COULD SOMEONE PLEASE CONTACT ME AT [XXX] AND LET US KNOW WHAT COULD HAVE CAUSED THIS TO HAPPEN? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Nov 28, 2010

MUSTY SMELL COMING FROM AIR CONDITION FROM MY TOYOTA PRIUS 2010. *TR

Jul 18, 2010

+ 4 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

8 complaints

Car slows down to a stop when driving on the freeway. With no power to accelerate, it makes it hard to get to the side of the road to be towed. Been to the dealer twice to address the problem, and was told that if I don't pay $200, that there is nothing they can do. Then when I did pay the money for evaluation, they told me the problem could be one of several things that would start the never-ending process of repairs that will keep me paying until they solve it. I would think that with a $200 code reading, that the dealers software could narrow it down to the exact repair needed. I mentioned to the dealer about the JOV update I had done earlier to the car, but dealer refuses to recognize that there is a recall on my vehicle, and that I needed to pay money(that I don't have) to do anything. My check hybrid system light and orange triangle comes on when the car dies

Feb 03, 2023

I was driving home from work when all the warning light all came on at once. The car suddenly stopped accelerating and the “check hybrid system” was showing on my dash. I was lucky enough to be going down hill so I can make it to a shoulder to get off the road. Tried troubleshooting everything but to no avail and needed to get towed because the Prius would not move at all. Haven’t got the vehicle checked yet because the vehicle will not move and can only be moved if towed.

Jan 24, 2023

2010 Prius started up in the garage 3 hours after being shut down. I am certain the car was NOT still running while we unloaded groceries from hatchback and left the garage. * Nothing was retrieved from the front seat so no accidental start could have occurred. * My son "heard it start" almost 3 hours after the vehicle had been shut off while in another room near the garage. * I heard nothing from the upstairs. * The Prius key fob was nowhere near the vicinity of the vehicle at the time it started nor was any person. In fact, both key fobs were upstairs and only the currently used 1 had a battery and was stored inside a tin so as to always know where it was. *Toyota executives were made aware of incident but essentially denied the Toyota could start without the key fob: "Toyota is not aware for any possible way for the vehicle to be started without the key."

Jul 21, 2022

I HAVE 'CHECK THE HYBRID SYSTEM 'WINDOW ON DASHBOARD. INDEPENDENT MECHANIC CHECKED AND TOLD ME THAT IT HAS PROBLEMS WITH INVERTER. TOYOTA HAS AND HAD MULTIPLE RECALLS BUT THEY ARE DOING SOME TYPE OF REPROGRAMMING WHICH ISN'T HELPFUL. IT IS EXPENSIVE AND COMMON PROBLEM.

Apr 09, 2020

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE OPERATING THE VEHICLE, THE 'CHECK HYBRID SYSTEM' WARNING INDICATOR DISPLAYED AND THE VEHICLE STALLED. MOMENTS LATER, THE VEHICLE RESTARTED, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALIEGH, NC) WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.

Sep 03, 2019

+ 3 more complaints for this component

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

8 complaints

I GENTLY DRIVE MY 2010 TOYOTA PRIUS IN ECO MODE TO MAXIMIZE FUEL ECONOMY. EVERY WEEKDAY, SINCE JANUARY 2011, I SLOW ON A CERTAIN ROAD TO MAKE A RIGHT TURN. THE ROAD HAS A MANHOLE COVER RECESSED ABOUT 1 INCH INTO THE ROAD ALONG THE PATH OF MY PASSENGER SIDE TIRES. EVERY TIME I DRIVE OVER THIS MANHOLE COVER THE PRIUS COMPLETELY LOSES ABILITY TO BRAKE FOR ABOUT 1/2 SECOND, THEN BRAKING IS REESTABLISHED. THERE ARE OTHER SMALL BUMPS I DRIVE OVER AT OTHER PLACES WHICH HAVE THE SAME RESULTS TO THE PRIUS BRAKING SYSTEM. YESTERDAY (26 OCT 2011) SOMETHING DIFFERENT BUT POSSIBLY ASSOCIATED HAPPENED WHILE DRIVING OVER A BUMP. THIS TIME I WAS ACCELERATING AFTER HAVING MADE A RIGHT TURN FROM A COMPLETE STOP. WHILE STILL ACCELERATING AFTER THE TURN I SIGNALED LEFT AND PROCEEDED TO MERGE INTO THE LEFT HAND LANE. AS THE PRIUS RIGHT FRONT TIRE DROVE OVER THE REFLECTIVE LANE MARKER IMBEDDED IN THE ROAD SURFACE (THE MARKER STICKS OUT ABOUT 1/2 INCH FROM ROAD SURFACE) THE PRIUS WENT OUT OF CONTROL. THE CAR SUDDENLY AND SEVERELY PULLED HARD TO THE LEFT AND RAPIDLY SLOWED, I STRUGGLED AGAINST THE CARS ACTIONS TO AVOID HITTING THE RAISED CENTER MEDIAN. MY FIRST THOUGH WAS THAT I MUST HAVE HAD A COMPLETE AND INSTANTANEOUS BLOW OUT ON THE FRONT LEFT TIRE. MY REACTION WAS TO IMMEDIATELY REMOVE MY FOOT FROM THE ACCELERATOR. THEN AS I WAS FURTHER ASSESSING MY OPTIONS AND THE SURROUNDING TRAFFIC THE PRIUS REGAINED CONTROL AND I WAS ABLE TO CONTINUE DRIVING DOWN THE ROAD AS IF NOTHING HAD EVER HAPPENED. AS THE PRIUS REINSTATED CONTROL I HEARD A BEEP COME FROM THE DASHBOARD, HOWEVER I WAS NOT QUICK ENOUGH TO NOTICE IF ANY WARNING LIGHTS HAD ENGAGED DURING THE INCIDENT. WHEN I LOOKED AT THE DISPLAYS EVERYTHING APPEARED NORMAL. I ALSO CHECK THE CAR EXTERNALLY AND EVERYTHING APPEARED NORMAL. ALL INCIDENTS ARE ON HIGH QUALITY ROAD SURFACES WITH DRY PAVEMENT. DEALER INDICATES NO RECALLS. *TR

Oct 28, 2011

THIS IS AN UPDATE TO AN EARLIER COMPLAINT (#10304111). WE HAD AN ACCIDENT WITH OUR 2010 TOYOTA PRIUS WHICH WE FIRMLY BELIEVE WAS CAUSED BY BRAKE FAILURE. MY WIFE WAS DRIVING THE CAR ON A SLIPPERY ROAD, IT WAS LIGHTLY SNOWING, AT ABOUT 10-15 MPH AND CAME TO A STOP SIGN. SHE APPLIED THE BRAKES AND SAID NOTHING HAPPENED. AS A CAR WAS AT THE STOP SIGN SHE TURNED TO AVOID THE CAR AND HIT A RAISED AND SHARP CURB, WHICH PIERCED THE TIRE AND BENT THE TIE-ROD. OUR CAR WAS TOWED TO A BODY SHOP. AFTER ABOUT 10 DAYS, STATE FARM INSPECTED THE CAR, BUT BY THIS TIME THE RECALL FOR THE PRIUS HAD BEEN ANNOUNCED. THE BODY SHOP THEN REFUSED TO FIX THE CAR AND WE HAD TO TAKE IT TO A TOYOTA DEALER. STATE FARM HAS SINCE DECIDED NOT PURSUE THIS INCIDENT AS THEY FEEL THE SNOW CAUSED THE ACCIDENT AND THAT THE TEMPORARY LOSS OF BRAKES IS NOT WHAT THE RECALL IS ABOUT. FROM OUR READING OF NUMEROUS ARTICLES (NY TIMES) AND THE RECALL INFORMATION ITSELF, PLUS WHAT HAPPENED, WE ARE STRONGLY STATING THAT THERE WAS IN FACT A TEMPORARY OR MOMENTARY LOSS OF THE BRAKES WHICH DIRECTLY CAUSED THIS ACCIDENT. FROM OUR READING OF THE RECALL AND OTHER COMPLAINTS, SLIPPERY CONDITIONS ARE ONE OF THE FACTORS WHICH CAUSE THIS PROBLEM. IN OUR CASE, THIS PROBLEM WAS EXACERBATED AS NOT ONLY WAS THERE SLIPPERY CONDITIONS, BUT THE CAR WAS ON A HILL AS WELL. WE HAVE ALSO EXPERIENCED PRIOR TO THIS ACCIDENT A SKIPPING OR MOMENTARY BRAKE PROBLEM WHEN GOING OVER BUMPY ROADS. WHEN ASKING ABOUT THIS WE WERE ALWAYS TOLD IT HAD TO DO WITH THE ABS SYSTEM AND THAT IT WAS NORMAL. WELL THE RECALL PROVES THIS WAS NOT NORMAL AND NOW WE'VE EXPERIENCED THE PROBLEM ON SLICK ROADS AS WELL -- WHICH HAS NOW COST US MONEY. *TR

Feb 23, 2010

Crash: 1

TOYOTA PRIUS 2010- WHEN WE GO INTO A POTHOLE AND APPLY THE BRAKE, THE BRAKE DOESN'T WORK. INSTEAD, IT ACCELERATES. ONCE, IT HIT A CURB AND DAMAGED THE BUMPER. *TR

Feb 05, 2010

JUST WANTED TO ADD MY TWO CENTS WORTH THAT THE BRAKES ON MY 2010 PRIUS AREN'T RIGHT. WHEN I HIT A POTHOLE WHILE BRAKING, THE CAR LURCHES FORWARD A FEW MORE FEET. IT HAS ALMOST PUT ME INTO ONCOMING TRAFFIC A COUPLE OF TIMES. THIS HAS HAPPENED NUMEROUS TIMES. I PURCHASED MY CAR ON AUGUST 28, 2009. PLEASE LET ME KNOW WHEN REPAIRS AND ADJUSTMENTS WILL BE AVAILABLE TO THE PUBLIC. *TR

Feb 04, 2010

PRESSING BRAKES WHILE TURNING AND HITTING A POTHOLE CAUSES CAR TO SURGE FORWARD. *TR

Feb 04, 2010

+ 3 more complaints for this component

WHEELS

7 complaints

I had begun to notice a slight shimmy at highway speed for a few days, but it wasn't pronounced enough to cause concern, especially since the weather was very windy and already subjecting the car to heavy crosswinds. On Monday, [XXX], the shimmy became suddenly more pronounced, so I pulled off the highway ([XXX]) and parallel-parked on street in Cambridge, MA. While parking, I heard a loud creaking and grinding sound, and the car no longer responded to steering inputs. I exited the car and noticed the rear driver's side wheel protruding at a strange angle from the wheel well. I called AAA and the tow truck driver discovered that, behind the wheel, where the wheel meets the rear axle, the arm had rusted clean through. In other words, the wheel had completely fallen off, and was being held to the car only by the brake line. I was towed to a mechanic in Salem, MA. Both the Salem mechanic and the AAA tow truck driver said that they had never seen anything like this in all the years they'd been servicing cars. I told them that the car had never been in a flood or otherwise involved in the kind of extraordinary event that would cause more than typical rust exposure. Had the wheel come off at highway speed, I could have been seriously injured or killed. The issue did not seem to have been caused by driver/owner oversight or normal wear and tear. It seems highly unusual and potentially indicative of a defect or manufacturing error. I hope other 2010 Prius owners are aware of the vehicle's susceptibility to this issue. And I would like Toyota to take some responsibility for the high cost of repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 10, 2024

Low pitched rumbling sound from front wheel well when car is moving between 5-25 mph.

Sep 29, 2021

AT APPROXIMATELY 85,000 MILES, I NOTICED A LOW HUMMING/RUBBING SOUND COMING FROM MY WHEELS. AFTER HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT THE FRONT RIGHT WHEEL BEARING NEEDED TO BE REPLACED. WHEEL BEARINGS TYPICALLY DON'T NEED TO BE REPLACED UNTIL AROUND 150,000-200,000 MILES, ON AVERAGE. THE TECHNICIAN TOLD ME THAT IT WASN'T YET LOOSE AND THAT I COULD REPLACE IT WITHIN A COUPLE OF MONTHS. I HAVE NOW NOTICED LOOSE STEERING AND THE SOUND HAS GROWN LOUDER, SO I WILL BE REPLACING THE BEARING SO THAT I DO NOT RISK THE WHEEL BREAKING OFF FROM MY VEHICLE WHILE DRIVING ON THE HIGHWAY TO AND FROM WORK. HAVING TO REPLACE THE BEARING THIS EARLY IN THE VEHICLE'S LIFE SEEMS EXCESSIVE, AND FROM MY ONLINE RESEARCH, IT SEEMS THAT I AM NOT THE ONLY ONE TO REALIZE THIS. I'VE ALSO HAD TROUBLE TRACKING DOWN THE PART THROUGH MY LOCAL PARTS STORES, WHICH CONCERNS ME AS WELL BECAUSE THEY DON'T KNOW WHY THEY DON'T CARRY THE PART, OR WHY IT IS SO EXPENSIVE TO ORDER ONLINE. HAS THERE BEEN A SHORTAGE OF THIS PART BECAUSE OF A DEFECT OR NUMEROUS REPLACEMENTS? IF THE WHEEL WERE TO BREAK OFF WHILE DRIVING ON THE FREEWAY, IT COULD EASILY RESULT IN A FATAL ACCIDENT. PLEASE INVESTIGATE. *TR

Sep 14, 2014

DURING TIRE ROTATION, TECH WAS RE-INSTALLING TIRE / HUB NUT (LUG NUT) AND HUB BOLT BROKE. VEHICLE HAD APPROX 15,000 MILES. *TR

Apr 25, 2011

WHEN BRAKING NORMALLY AND THE CAR PASSES OVER RIBBED ROAD SURFACE AREAS WHICH INDICATE A STOP AHEAD OR RAISED EXPANSION STRIPS, THE CAR OFTEN TIMES APPEARS TO SPEED UP. IT'S AS IF WHEN THE WHEELS COME SLIGHTLY OFF THE GROUND, BRAKING IS INTERRUPTED AND THE WHEELS SPIN MORE RAPIDLY. NORMAL BRAKING RESUMES WHEN THE TIRE REGAINS CONTACT WITH THE ROAD SURFACE, CAUSING A MINOR LURCHING FEELING. ALTHOUGH IT CREATES JUST A MOMENTARY OUT-OF-CONTROL FEELING, IT IS A VERY UNCOMFORTABLE FEELING OF NO BRAKING. IT HAS HAPPENED MULTIPLE TIMES AT THE SAME TRAFFIC LIGHT AND EACH TIME IT CATCHES ME OFF GUARD. MY 2010 PRIUS HAS PREVIOUSLY BEEN IN FOR THE BRAKING RECALL FIX. *TR

Jan 21, 2011

+ 2 more complaints for this component

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

6 complaints

PRIUS HAS LESS THAN 100K MILES AND HAS BEEN RUNNING PERFECTLY. TODAY WHILE DRIVING, THE BRAKE, ABS AND TRACTION CONTROL LIGHTS CAME ON SIMULTANEOUSLY AND BEGAN ALARMING, WHILE SUDDENLY MY BRAKE LOCKED UP. THIS COULD CAUSE ACCIDENT AND INJURY IF IT OCCURRED UNDER THE RIGHT CIRCUMSTANCES. APPARENTLY THERE WAS A PREVIOUS BRAKE BOOSTER RECALL THAT I WAS NEVER NOTIFIED OF AND WHICH HAS SINCE EXPIRED. THIS RECALL SHOULD BE REISSUED TO INCLUDE THE MANY 2010 PRIUSES AFFECTED BY THIS PROBLEM.

Jul 17, 2020

MY ABS SYSTEM STARTED SHOWING SIGNS OF PROBLEMS, AND I STARTED GETTING CODES FOR ALL SORTS OF BRAKE-RELATED ISSUES. MY BRAKES ENDED UP LOCKING UP AND NOT WORKING, AND MY BATTERY IN MY CAR DIED BECAUSE IT WAS THE BRAKE SYSTEM WAS NOT ABLE TO RECHARGE MY BATTERY. EVEN THOUGH I STARTED HAVING ISSUES WITH IT IN FEBRUARY, APPARENTLY TOYOTA SAID THAT BECAUSE I HAD A 2010 PRIUS, THAT SINCE NOVEMBER 31, 2019 HAD PASSED, THE RECALL/EXTENDED WARRANTY "RAN OUT" ON IT. EVEN THOUGH THIS IS A PROBLEM THAT OBVIOUSLY WASN'T FIXED IN THE FIRST PLACE. SO WHEN I TOOK IT TO THE DEALERSHIP TO GET A DIAGNOSTICS RAN ON IT, THEY SAID THAT THEY NEEDED $3,200 TO FIX THE VEHICLE. THIS INCLUDED BOTH THE PURCHASING AND INSTALLATION OF A NEW BRAKE BOOSTER/MASTER CYLINDER ASSEM AND AN ABS PUMP MOTOR ASSEM. I OBVIOUSLY DO NOT HAVE THE MONEY FOR THE REPAIR AND THEY ARE TELLING ME TO GO KICK ROCKS. THIS IS NOT RIGHT AND BECAUSE OF THE BRAKE ISSUE NOT BEING FIXED IN THE FIRST PLACE, IT THEN ALLOWED MY BATTERY (WHICH RUNS AROUND $1,500) TO GET COMPLETELY DRAINED AND PREVENTED IT FROM BEING PROPERLY RECHARGED BY THE BRAKE SYSTEM. *TR

Jun 23, 2020

CODE C-1391 LEAK IN BRAKE ACCUMULATOR.THESE SHOULD BE A RECALL WITH TOYOTA PUTTING A BAD BRAKE ACCUMULATOR IN PRIUS MODEL.I NOTICE IT WAS A SECONDARY RECALL WITH THIS PART.TOYOTA KNOW THIS IS A SAFETY PROBLEM WHEN THIS HAPPEN THE CAR GOES TO MANUAL BREAKING AND YOU CAN LOSE CONTROL OF THE CAR.PLEASE LOOK INTO THIS PROBLEM. *TR

May 18, 2020

BRAKE/ABS AND STABILITY SYSTEM FAILURE. POSSIBLE ACTUATOR OR ACCUMULATOR. TOUOTA KNOWS THERE IS A FAULT AND HIDES BEHIND A SOFTWARE UPDATE. SYSTEM FAILS AND CAUSES UNRELIABLE BRAKING WITH INCREASED FORCE TO APPLY THE BRAKES. BRAKES APPLY SO HARD AT TIMES THE REAR PASSENGERS HEADS HIT THE REAR SEAT.

Oct 27, 2019

MY BRAKES HAS ALWAYS HAD A WEAK FEEL AND IT WOULD LOSE STOPPING POWER WHEN BRAKING ON A BUMPY ROAD. ITS ALMOST LIKE, THE BRAKES RELEASES WHEN YOU HIT A BUMP. THERE ARE CURRENTLY TWO RECALLS FOR THE 2010 PRIUS BUT FOR SOME REASON, MY VIN NUMBER IS NOT INCLUDED IN IT. IS THERE ANY WAY WE CAN GET THE DEALER TO PERFORM THE RECALL? ITS JUST A SOFTWARE COMPUTER UPDATE, BUT I HAVE A FEELING THEY WILL NOT DO IT SINCE MY VIN IS NOT INCLUDED IN THE RECALL. EVEN THOUGH I EXPERIENCE THE SYMPTOMS OF THE 2 BRAKE RECALLS FOR THE 2010 PRIUS. THANK YOU.

Apr 17, 2019

+ 1 more complaint for this component

TRACTION CONTROL SYSTEM

6 complaints

THE PROBLEM STILL EXISTS. THE CAR WHEN GOING OVER UNEVEN TERRAIN AND BRAKING JUMPS FORWARD. I CAN REPLICATE THE PROBLEM ALMOST 100% OF THE TIME ON MY RIDE HOME FROM WORK. THE PROBLEM ALSO HAPPENS IN RANDOM AREAS WHERE THE ROAD IS SUB-PAR. TOOK THE CAR TO MY TOYOTA DEALER AND THEY BASICALLY SAID WE ARE GOING TO SEE IF ANY ERROR CODES COME UP BUT MOST LIKELY WE CANNOT HELP THE PROBLEM. VERY VERY VERY DISSATISFIED WITH THIS ANSWER. THEY ALSO COULD NOT GUARANTEE MY SAFETY IF THE SUDDEN/ABRUPT ACCELERATION HAPPENS WHILE DRIVING ON SNOW/ICE/RAIN. PLEASE ADVISE. *TR

Apr 28, 2010

NEW 2010 TOYOTA PRIUS BRAKES FAIL BRIEFLY WHEN CAR PASSES OVER BUMPY SURFACES AT LOW SPEED. THIS FEELS LIKE A SURGING FORWARD, OR SOMETIMES AS IF THE CAR HAS BEEN BUMPED FROM BEHIND. NO CORRECTIVE MEASURES YET BEING OFFERED. CAR PURCHASED 1/7/10.

Feb 08, 2010

WHILE DRIVING 2010 PRIUS III TODAY, AS APPROACHING STOP SIGN AT ABOUT 10MPH, WITH RIGHT FOOT DEPRESSING BRAKE PEDAL FOR GRADUAL STOP, CAR MADE SUDDEN LURCH AS PASSED OVER SLIGHT DEPRESSION IN PAVEMENT. THERE WAS NO ICE, BUT THE SENSATION WAS LIKE SUDDEN SLIDE ON ICE SPOT. SAME THING OCCURRED THREE WEEKS AGO WHILE APPROACHING STOP SIGN. VEHICLE HAS 870 MILES AND IS THREE WEEKS OLD. *CN

Feb 06, 2010

I HAVE EXPERIENCED MULTIPLE INCIDENTS OF LOSS OF BRAKING CONTROL IN MY 2010 PRIUS. TODAY I WENT TO PUT ON MY BRAKES AND THE SYSTEM LOCKED UP ON ME AND THEN, LUCKILY, RELEASED AND I REGAINED CONTROL OF MY BRAKES BEFORE HITTING THE CAR IN FRONT OF ME. *TR

Feb 04, 2010

FEBRUARY 4, 2010 I OWN A 2010 PRIUS PURCHASED 09/01/09 BRAND NEW FROM A TOYOTA DEALERSHIP. ON SUNDAY, JANUARY 31, 2010 I WAS IN MY NEIGHBORHOOD APPROACHING A "T" INTERSECTION AT A STOP SIGN. THE MAIN ROADS HAD BEEN CLEARED OF ICE BUT THERE WAS SOME ICE REMAINING ON OUR STREET. I WAS TRAVELING VERY SLOWLY, PUT ON MY BRAKES AND NOTHING HAPPENED. THEN I TRIED PUMPING THE BRAKES SINCE I GOT NO RESPONSE OTHERWISE. I SLID THROUGH THE STOP SIGN, TRIED TO TURN MY TIRES TO THE LEFT TO AVOID THE CURB AND ENDED UP JUMPING THE CURB WITH BOTH FRONT TIRES. ON INSPECTION WHEN I GOT HOME (4 HOUSES DOWN FROM THE INCIDENT) I NOTICED THE RIM OF THE RIGHT TIRE HAD BEEN CRACKED AND THE TIRE HAD SOME DAMAGE. I HAD TO WORK ON MON & TUES AND DID NOT DRIVE THE CAR ON THOSE DAYS. YESTERDAY, 02/03/10 I TOOK THE CAR TO HIBDON TIRES (2 BLOCKS AWAY) SINCE THE DEALERSHIP IS OVER 30 MILES AWAY AND I WAS AFRAID TO DRIVE IT ON THE HIGHWAY. THEY PUT ON THE SPARE TIRE AND DETERMINED THAT THE PASSENGER RIM WAS NOT REPAIRABLE, THE DRIVER RIM WAS INTACT AND BOTH TIRES WERE INTACT AND REUSABLE. THEY INDICATED THE AXLE DID NOT APPEAR DAMAGED. I ORDERED ANOTHER TOYOTA RIM TO MATCH ($411.20) AND WITH AN ALIGNMENT ($65.00) I WAS QUOTED A TOTAL PRICE OF $512.26. I CALLED THE TOYOTA DEALER TODAY (02/05/10) AFTER READING THE MEDIA REPORTS ABOUT COMPLAINTS BY OTHER PRIUS OWNERS DESCRIBING THE VERY SITUATION THAT HAPPENED TO ME. I CANCELED MY ORDER WITH HIBDON AND HOPE TO HAVE MY CAR REPAIRED AT THE TOYOTA DEALERSHIP. I HAVE RECEIVED A CALL FROM THE TOYOTA CUSTOMER SERVICE REPRESENTATIVE (HENRY SIEGLER AT FOWLER TOYOTA IN NORMAN, OK; 321-1301) AND WILL BE TAKING MY CAR IN FOR SERVICE THIS MORNING. I WOULD LIKE TO LOG MY EXPERIENCE FOR THE RECORD. THANK YOU. *TR

Feb 04, 2010

Crash: 1

+ 1 more complaint for this component

SERVICE BRAKES, AIR,SERVICE BRAKES

5 complaints

The contact owns a 2010 Toyota Prius. The contact stated that while driving at an undisclosed speed, the ABS and brake warning lights remained illuminated, and the brake pedal was firm while depressed. The contact stated that the vehicle failed to immediately stop while depressing the brake pedal, causing the stopping distance to be extended. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 120,000.

Dec 27, 2023

The contact owns a 2010 Toyota Prius. The contact stated while exiting the highway and getting into the right lane at 60 MPH, the ABS warning light, brake light, and the traction control warning light illuminated and the vehicle lost braking functionality. The contact depressed the brake pedal with added force to get the vehicle to slow enough that he was able to get off of the highway ramp and pull over. The contact turned off and restarted the vehicle; however, the warning lights were still illuminated. The contact stated that extra force was needed to stop the vehicle. The contact drove the vehicle to his residence. The contact has not taken the vehicle to a local dealer. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 182,000.

Feb 28, 2022

WHILE APPLYING THE BRAKES TO STOP AT AN INTERSECTION ONE OF THE FRONT TIRES WAS OVER A MANHOLE COVER AND THE CAR SKIDDED OVER IT LIKE I WAS BRAKING ON A PATCH OF ICE. AS SOON AS I WAS PAST THE COVER THE BRAKES ENGAGED AND STOPPED THE CAR. I NOTICED THIS OCCURRING EVERY TIME I WOULD BRAKE ON AN UNEVEN SURFACE WHERE THERE WAS SPACE BETWEEN ONE OF THE FRONT TIRES AND PAVEMENT. I HAD BOUGHT THE SAME MAKE, MODEL AND YEAR VEHICLE FOR MY SON 11 MONTHS LATER AND NOTICED THE SAME PROBLEM WHILE TEST DRIVING IT. WHEN I QUESTIONED THE SALESMAN ABOUT IT I WAS TOLD THAT IT WAS THE WAY THE ABS WORKS AND THAT IT WAS NORMAL. ON 11/20/2014 WHILE CHECKING THE AIRBAG RECALL LIST I NOTICED A RECALL FOR THE SAME PROBLEM THAT I WAS HAVING, RECALL ANNOUNCED 2/9/2010, NHTSA REF # 10V03900 SO I CALLED TOYOTA CUSTOMER SERVICE 1-800-331-4331 AND WAS TOLD THAT NEITHER CARS' VIN# SHOWED IN THE RECALL SO IT COULD NOT BE HAPPENING AND I WOULD NOT BE COVERED UNDER THE RECALL. THEY REFERRED ME TO A TOYOTA DEALER WHO TOLD ME THAT THE FIX WHICH WAS (REPROGRAMMING OF ABS CONTROL UNIT MODULE) WOULD NOT COVERED IN THE EXTENDED WARRANTIES OF EITHER CARS. I SHOULD NOT BE FINANCIALLY RESPONSIBLE FOR THE DIAGNOSTICS AND REPAIRS OF A KNOWN SAFETY PROBLEM WHICH HAD A RECALL. I UNDERSTAND THAT IT IS NOT THE DEALERS' FAULT AND THEY SHOULDN'T BE HELD FINANCIALLY RESPONSIBLE EITHER. *TR

Nov 21, 2014

THIS IS RELATED TO REPORT RECEIPT DATE: FEB 09, 2010 (I BOUGHT THE CAR USED IN MAY, 2013). NHTSA CAMPAIGN NUMBER: 10V039000 COMPONENT(S): SERVICE BRAKES, AIR - THIS HAPPENS ALL THE TIME WHEN THE CONDITIONS ARE RIGHT. I COMPLAINED TO TOYOTA AT THE TIME THAT THIS CAR SHOULD HAVE BEEN IN THE RECALL LIST - IT DOES EXACTLY AS DESCRIBED IN THIS CAMPAIGN DESCRIPTION...THE BRAKES RELEASE WHEN BRAKING OVER BUMPS OR SLIPPERY SURFACES. THE FIRST TIME I TOOK IT IN, THEY SAID THEY COULD FIND NOTHING WRONG, AND THEY WERE 'WORKING AS DESIGNED'. I CALLED TOYOTA TODAY AFTER READING MORE ABOUT THIS RECALL, AND THEY TOLD ME I WOULD HAVE TO TAKE TO SERVICE AND GIVE THEM A RIDE TO SHOW THEM HOW IT HAPPENS. I DON'T UNDERSTAND WHY THIS CAR WASN'T INCLUDED IN THE RECALL. ANY SUGGESTIONS OR ASSISTANCE? ARE YOU STILL GETTING COMPLAINTS ABOUT THIS? *TR

Oct 27, 2014

BOUGHT THIS CAR CERTIFIED USED FROM TOYOTA DEALER IN MID-MAY 2013. FIRST PRIUS I'VE OWNED, AND NOT USED TO DRIVING IT, SO THE FIRST COUPLE TIMES IT 'LURCHED FORWARD' WITH THE BRAKES ON, I WAS SURPRISED, BUT FIGURED IT WAS JUST RELATED TO THE 'HYBRID'. IT HAPPENED AGAIN LAST WEEK AT A STOP SIGN WITH ROUGH ROAD - BRAKING, HIT BUMPS, AND BRAKES DISAPPEAR! TOOK IT INTO DEALER THIS MORNING, AND THEY'RE SAYING IT'S 'NORMAL'. THEN I START RESEARCHING AND WHILE CAR IS NOT INCLUDED IN ANY RECALLS, IT'S THE SAME PROBLEM INVESTIGATED IN NTSB 10V039000. EXACTLY! CAR IS STILL AT DEALER, AS I HAVE ASKED TO SPEAK TO SERVICE MGR. AND JUST IN NEWS TODAY, SUPREME COURT IS ALLOWING CALIF 2010 PRIUS OWNERS TO SUE TOYOTA OVER A BOGUS FIX FOR THIS PROBLEM. NOT SURE WHAT TO DO, BUT NOT GOING TO LET UP ON THIS. HALF DOZEN TIMES IN 4 MONTHS THIS HAS HAPPENED, AND I LIKE THE FEELING LESS EVERY TIME. ANYTHING I CAN DO? (WHEN YOU ALL GET BACK TO WORK). *TR

Oct 07, 2013

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

4 complaints

Hi I want submit issues with the master cylinder and abs pump assy I have 2 vehicles same model with average same mileage and both had issues with this system if I drove any distance below 25 mph in a constant time the dash lights comes on traction control, abs light, brake light , and the brake pedal goes low and barely brakes make this situation dangerous when I stop if you try turn it off the engine and on again lights stay there but if I reset the codes the pump works again for some while and then again when you don’t expected lose pressure and I am really afraid for my safety and my family, and I am not the only one with this problem is too many Prius owners who have the issues I went from dealer and they advice $3000 dlls fix situation who motivate people to lose money for $1200 in parts and $1800 dlls in labor for something they can resolve it because in reality is an manufactured defect

Oct 29, 2023

I have recently bought a 2010 Prius. The ABS (!) , traction control, and emergency brake light all illuminated three days after I transferred title with the dmv. This apparently is a very common problem with this car. I am told that these lights lead to a very expensive repair. My primary concern is my safety and of course the safety of others. A car that has brakes that suddenly fail is lethal. I was advised by a helpful agent that these repairs would come out of my pocket. My complaint is that Toyota should be responsible for this. I cannot drive this vehicle at the moment because I refuse to endanger anyone.

Sep 15, 2021

I HAVE EXPERIENCED PROBLEMS WITH THE ELECTRICAL, OIL, AND BREAK SYSTEMS EVER SINCE PURCHASING MY CERTIFIED PRE-OWNED 2010 PRIUS FROM THE DEALERSHIP IN 2013. TOYOTA HAS NEVER PROVIDED A SATISFACTORY ANSWER FOR WHAT IS ACTUALLY WRONG WITH THE ELECTRICAL SYSTEM; THE PROBLEM STILL REMAINS. TOYOTA ALSO DOES NOT HAVE AN IDEAL MAINTENANCE PLAN SET UP FOR THE KNOWN INCREASED OIL CONSUMPTION RATE THAT IS DIRECTLY LINKED TO MY MODEL VEHICLE AND HAS NOT ONLY NOT PERFORMED ROUTINE OIL CHANGES BUT ALSO SENT ME HOME AFTER A SUPPOSED OIL CHANGE WITH ZERO OIL IN MY TANK. BUT TODAY MY MAIN CONCERN THAT I TAKE ISSUE WITH AND THAT IVE ENCOUNTERED FROM THE GET-GO, HAS TO DO WITH THE BREAKS. FOR YEARS I'VE BEEN TELLING TOYOTA ABOUT HOW MY BREAKS DO THIS THING WHERE UNDER THE RIGHT CIRCUMSTANCES (THOSE BEING THINGS LIKE SLIGHT BUMPS OR RAISES IN THE ROAD, OR GOING OVER A MANHOLE COVER) THE BREAKS NOT ONLY GIVE OUT BUT ACTUALLY PROPEL ME FORWARD WITH ZERO CHANCE FOR STOPPING WHICH IS QUITE TERRIFYING ALREADY AND THEN WHEN YOU ADD IN OTHER DRIVERS ON THE ROAD INTO THE EQUATION IS A LITERAL NIGHTMARE. DESPITE MY MANY EFFORTS FOR TOYOTA TO TAKE A LOOK AT THEM THEY ALWAYS REFUSE ANY SERVICE TO THEM BECAUSE MY DASHBOARD IS NOT DISPLAYING ANY WARNING SIGNS. ALSO, DUE TO THE FACT THAT ITS NOT A CONSTANT ISSUE, MEANING IT ONLY HAPPENS UNDER THE RIGHT CIRCUMSTANCES WHICH IDK WHERE SUCH A PRECISE PLACE EXISTS NEAR THE DEALERSHIP, THEY CANT EXPERIENCE IT FOR THEMSELVES. SO MY CONCERNS ARE DISMISSED LEAVING ME TO FEND FOR MYSELF WHENEVER THESE CIRCUMSTANCES ARISE WHICH NO DOUBT AN ACCIDENT SEEMS TO BE ON THE HORIZON. THEN WITH ~114,700 MILES ON THE ODOMETER, MY ENTIRE ABS SYSTEM CRASHED WHILE I WAS IN TRAFFIC. LUCKILY I AM A BEYOND EXCEPTIONAL DRIVER AND ALSO HAVE CATLIKE REFLEXES SO WAS ABLE TO MANAGE MY WAY TO THE SHOULDER OF THE ROAD WHEN THIS OCCURRED. HOWEVER, WITH WARNING LIGHTS NOW ILLUMINATED O

Nov 12, 2020

WHILE DRIVING BACK FROM RUNNING ERRANDS MY CAR'S LIGHTS ON THE DASHBOARD STARTED TO COME ON AND NOISES STARTED TO START HAPPENING. I WAS LUCKY I WAS ONLY A FEW STREETS AWAY FROM MY HOUSE SO I DECIDED TO DRIVE BACK HOME. THE BREAK WAS REALLY HARD TO PRESS. THE BRAKE FELT LIKE IT WAS A ROCK AND HARD TO PRESS. I DROVE WITH MY HAZARDS ON UNSURE OF WHAT COULD HAPPEN WHILE DRIVING. THERE WAS SOMETHING WRONG AND THE CAR STARTED TO BEEP AND I WAS WORRIED THE CAR MIGHT FAIL TO BRAKE SO I STARTED TO DRIVE VERY SLOWLY. THE BRAKES WERE SO HARD TO PRESS. I TOOK MY CAR TO TOYOTA THE NEXT DAY AND THEY SAID THERE WAS A DEFECT WITH MY BRAKES. THEY HAD THE VEHICLE FOR A FEW DAYS AND RETURNED TO ME SAYING IT WAS FIXED. NEEDLESS TO SAY THIS WAS A VERY SCARY SITUATION TO BE IN. I DRIVE A LOT. IF I HAD BEEN FURTHER AWAY FROM MY HOME THIS WOULD HAVE PUT ME IN A VERY DANGEROUS POSITION. I COULD'VE BEEN STRANDED OR DROVE ON THE FREEWAY IN THIS CONDITION UNSURE OF WHAT WAS HAPPENING. MY CAR COULD'VE STOPPED BRAKING, I COULD'VE GOTTEN INTO A BIG ACCIDENT AND INJURED OTHER DRIVERS AROUND ME. THIS IS A VERY SERIOUS ISSUE THAT SHOULD BE RECALLED NOW AND SAVE OTHER DRIVERS! IN CALIFORNIA PEOPLE DRIVE UP TO 80 MPH ON THE HIGHWAY-IF WE ARE BEHIND A CAR AND THE BRAKES MALFUNCTION YOU CAN IMAGINE WHAT WILL HAPPEN TO THE DRIVER AND ANYONE INVOLVED! WHEN I HEARD TOYOTA WAS NOT RECALLING THIS ON ALL PRIUS'S THAT MIGHT BE AFFECTED IT REALLY SCARED ME. THIS IS UNSAFE.

Jan 21, 2020

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

4 complaints

The contact owns a 2010 Toyota Prius. The contact stated that while driving, the brake lights, ABS, and check engine warning lights illuminated. There was an abnormal noise detected. The vehicle was taken to the local dealer and diagnosed that the brake booster assembly needed to be replaced. Additionally, the contact was informed that the vehicle was not safe to drive. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 115,000. The VIN was not available.

Sep 20, 2021

2010 TOYOTA PRIUS, NO ACCIDENTS, BUT CLOSE CALLS. WHEN I AM SLOWING TO A STOP, AND IF THE VEHICLE HITS A ROUGH SPOT IN THE ROAD, FOR EXAMPLE A POTHOLE, THE BRAKE PEDAL LOWERS SLIGHTLY AND THE CAR APPEARS TO HAVE THE ANTI LOCK BRAKING TAKE OVER AND THE CAR SPEED DECREASES SLOWLY UNDER THE CONTROL OF THE ABS AND MAY NOT STOP IN THE REMAINING DISTANCE TO A STOP SIGH OR TRAFFIC LIGHT. AT LEAST 4 TIMES, 3 SINCE THE SOFTWARE UPDATE FOR MY CAR, I HAVE BEEN STOPPING AND WITHIN ABOUT 20 FEET OF THE STOP SIGH THERE WAS A SIGNIFICANT BUMP OR POTHOLE AND WITH MY FOOT ON THE BRAKE CONTINUOUSLY I NOTICED THAT THE BRAKE PEDAL DEPRESSED SLIGHTLY AND MY RATE OF SLOWING DECREASED AND MY CAR DRIFTED PAST THE STOP SIGN. THIS ALL HAPPENED WITH MY FOOT STILL ON THE BRAKE. I TOLD THE TOYOTA DEALER ABOUT THIS AND WAS INFORMED THAT IT IS THE WAY THE CAR IS DESIGNED, THAT ANY TIME THAT THE COMPUTER SENSES A WHEEL SLIP, THE ABS TAKES OVER. BUT ON DRY ROAD CONDITIONS, THIS IS PROBLEMATIC BECAUSE IN MY AREA THERE ARE OFTEN UN REPAIRED ROADS WITH RUTS, POTHOLES, BUMPS AND ETC. NEAR THE INTERSECTIONS. HAVING THE ABS TAKE OVER PROVIDES A LAG TIME IN THE STOPPING OF THE CAR AND EACH TIME I HAVE GONE PAST THE STOP SIGN AND SLIGHTLY INTO THE INTERSECTION APPROXIMATELY 5 FEET INTO THE PATH OF OTHER VEHICLES. I AM AN ENGINEER WITH NASA AND KNOW WHAT I AM DOING AND HAVE BEEN TOLD THAT THIS IS A DESIGN FEATURE, BUT THIS FEATURE CAN AND HAS LEFT ME EXCEEDING MY PLANNED STOPPING DISTANCE AND COULD HAVE LEAD TO AN ACCIDENT. *TR

Oct 09, 2010

2010 TOYOTA PRIUS III ABS RECALL WAS APPLIED BY DEALER TOYOTA CITY OF BROOKLYN PARK, MN ON 3/17/10. PRIOR TO THIS RECALL UPDATE TO MY CAR, I HAD EXPERIENCED THE ISSUE ONCE SINCE PURCHASE OF THE CAR ON 10/23/09. NOW SINCE THE ABS UPDATE HAS BEEN APPLIED, I HAVE EXPERIENCED THE ISSUE 3 TIMES IN 5 DAYS. THE LAST EXPERIENCE WAS TODAY AND THE WORST YET WHERE I FELT I LOST BRAKES COMPLETELY WHILE SLOWING THE CAR AND BRAKING. I ESTIMATE MY SPEED WAS ABOUT 15 MPH GOING OVER A MINOR POT HOLE. *DT

Mar 22, 2010

2010 TOYOTA PRIUS SOFTWARE DEFECT IN THE ENGINE CONTROL SYSTEM. CONSUMER STATES WHILE REVERSING BEFORE THE START UP OPERATION IS COMPLETE THE BRAKES GRAB. *KB THE CONSUMER PARKED FACING AN UPSLOPE AT THE DEALER TO GET HIS LICENSE PLATE INSTALLED. TO LEAVE, THE CONSUMER PUT HIS FOOT ON THE BRAKE AND PRESSED THE POWER BUTTON. AS THE DASHBOARD STARTED TO LIGHT UP, HE SHIFTED INTO REVERSE, RELEASED THE PARKING BRAKE AND THE FOOT BRAKE AND STARTED TO EASE DOWN THE RAMP. AS THE CONSUMER APPLIED THE FOOT BRAKE, THE BRAKES GRABBED BADLY. THE CONSUMER RELEASED AND RE-APPLIED THEM, AND AGAIN THEY GRABBED. THE GRABBING WAS SEVERE ENOUGH THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THE CONSUMER JUST STOPPED. THE CONSUMER BELIEVED THE BEHAVIOR INDICATED A DEFECT IN THE SOFTWARE THAT CONTROLLED THE START-UP SEQUENCE. THE CONTROL COMPUTER SHOULD NOT ALLOW THE VEHICLE TO BE SHIFTED INTO DRIVE OR REVERSE UNTIL THE POWER-ON OPERATIONS HAVE BEEN FULLY COMPLETED. *JB

Feb 23, 2010

ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

1. This 2010 Prius has a faulty design of the piston rings, which is allowing it to burn more than 1.4 Qts of engine oil. 2. Such high consumption of engine oil causing an environmental pollution. 3. Furthermore, I took it to the local Toyota Dealer I.e. Maguire Toyota located in Ithaca, NY, they never chose to diagnose it or repair it. 4. I reached out to the Toyota and the Toyota still isn’t helpful w.r.t this high consumption of engine oil.

Sep 05, 2021

While driving at highway speed on Interstate 87 in New York, the 2010 Toyota Prius suddenly lost power while multiple warning lights on the dashboard illuminated, along with a "Check Hybrid System" notification. The engine would operate but at significantly reduced power. I drove it to an independent garage to identify the diagnostic trouble codes, which included P0A94 and P324E, an inverter problem with the hybrid battery and a problem with the intelligent power module. The currently is currently awaiting a confirm diagnosis at a Toyota dealership in New Jersey, but the problem is exactly what thousands of other 2010 - 2014 Prius owners have reported, yet Toyota has yet to issue a recall to replace the inverter.

May 20, 2021

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK PCS AND CHECK HYBRID SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN TOYOTA CHANTILLY (4135 AUTO PARK CIR, CHANTILLY, VA 20151) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,735.

Oct 09, 2018

AT ABOUT 125K MILES, MY PRIUS NEARLY RAN OUT OF OIL BETWEEN SERVICES, AND I RELIGIOUSLY SERVICE MY VEHICLE. I BURNED 1 TO 2 QUARTS BETWEEN SERVICES SINCE. AT 272,408 MILES, I JUST PAID $5751.59 FOR A COMPLETE ENGINE REBUILD... REST OF CAR IS IN GREAT SHAPE. OIL CONSUMPTION PROBLEMS WERE KNOWN BY THE DEALERSHIPS, BUT I WAS GIVEN NO RECOURSE EXCEPT DEALING WITH IT. LATEST ISSUE..CHECK ENGINE LIGHT ON, MISFIRE ON CYLINDERS 1 AND 4 (PROGRESSING TO ALL), HORRIFIC KNOCKING NOISE WITH SOUND OF RUSHING WATER UPON START-UP. EVENTUALLY, (ONCE THE CYLINDERS FIRED SIGNIFICANTLY) THE ENGINE COULD RUN SATISFACTORILY FOR THE REMAINDER OF THE DRIVE... UNTIL THE NEXT START. EARLY ON I READ THAT TOYOTA KNEW OF THE UNDER-ENGINEERED MOTOR OF THE 2010S, BUT I HAVE NOT RECEIVED ANYTHING ANNOUNCING A RECALL OR CARE TO FIX THEIR ENGINEERING ISSUE. I HAVE MY SERVICE RECORDS TO VALIDATE THE CARE I'VE GIVEN TO MY CAR. THE DATE OF THE ENGINE REBUILD IS WHAT I WILL PROVIDE AS TO WHEN THIS HAPPENED, BUT THE OIL CONSUMPTION BEGAN YEARS AGO.

Feb 10, 2018

SERVICE BRAKES,ENGINE

4 complaints

MY CAR'S ABS, TRACTION, AND BRAKE LIGHTS ARE ON. I TOOK IT TO TWO SHOPS AND THEY BOTH SAID MY CAR WAS RECALLED AND TO HAVE THE DEALERSHIP FIX IT. THE RECALL IS ON THE BREAKS. THE BRAKE PEDAL IS ALSO NOT FULLY WORKING, THERE IS AN ABNORMAL LEAK OF BRAKE FLUID PRESSURE. BOTH AUTO SERVICE PLACES SAID TO DEMAND FOR THE DEALERSHIP TO TAKE CAR OF THIS BECAUSE THERE IS A CLASS ACTION LAWSUIT GOING ON FOR THIS CAR WITH THIS EXACT PROBLEM.

Jan 21, 2021

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL WAS FIRM CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO TOYOTA OF LINCOLN PARK LOCATED AT 1561 N FREMONT ST, CHICAGO, IL 60642 WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE BRAKE BOOSTER AND MASTER CYLINDER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Nov 04, 2020

THIS AFTERNOON, MY WIFE WAS DRIVING DOWN A TWO LANE, PAVED STREET AT ABOUT 25 MPH. THE STREET HAS A SLIGHT DECLINE AND SHE BEGAN TO APPLY THE BREAKS TO SLOW DOWN SLIGHTLY. JUST A SECOND OR TWO LATER, SHE HIT A SMALL BUMP IN THE ROAD AND THE CAR ACCELERATED (WHILE SHE HAD HER FOOT ON THE BREAK) FOR A FRACTION OF A SECOND. WE DIDN'T HEAR THE SOUND OF THE ENGINE REVVING. THANKFULLY, THERE WERE NO OTHER CARS ON THE ROAD AT THIS TIME AND THERE WAS TIME TO PRESS THE BREAK AGAIN. BASED ON LOOKING AROUND ONLINE, MANY PEOPLE HAVE REPORTED SIMILAR ISSUES (HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/TOYOTA-ADDS-2010-PRIUS-BRAKING-PROBLEM-TO-THE-LIST-RECALL-POSSIBLE/INDEX.HTM).

Apr 30, 2017

INCIDENT #1 BRAKE: ON JANUARY 17, 2013 AS I WAS ENTERING THE INTERSECTION ABOUT 20MPH, I APPLIED MY BRAKES, BUT THEY WENT STRAIGHT TO THE FLOOR AND WARNING LIGHT STARTED BLINKING. I PRESSED BRAKES VERY HARD AND CAR ALMOST STOP, THEN, ITS BRAKES GAVE UP. THERE IS SUDDEN SLIGHT "UNINTENDED ACCELERATION" AND I ALMOST HIT CAR FRONT OF ME. BUT, I AM ABLE TO MANAGE TO DROVE THE CAR INTO THE CENTER ISLAND. BRAKE WAS TOTALLY OUT, AND THE CAR STARTED DROVE BY ITSELF. I PANICKED AND PRESSED POWER BUTTON TO SHUT OFF THE ENGINE. CAR DROVE ABOUT 15 FEET AND STOPPED. AFTER THIS INCIDENT, I TOW MY CAR TO THE DEALER, THEY TOLD ME THAT LOST BRAKE IS DUE TO SHORT CIRCUIT MADE DOMINO EFFECT TO MULTIPLE COMPUTERS MALFUNCTION. THEY WILL REPLACE WHOLE COMPUTER SYSTEM, BUT SERVICE MAN WOULD NOT GUARANTEE IT WILL NEVER HAPPEN AGAIN. INCIDENT #2 POWER FAILED AND SHUT DOWN WHILE DRIVING AT HIGHWAY. ON DECEMBER, 2012 AND JANUARY 2013. I WAS DRIVING AT HIGHWAY AND TRYING TO MERGE INTO THE CENTER LINE, CAR STALLED AND PROMPTED "KEY DOES NOT DETECT" MESSAGE ON THE SCREEN. I ALMOST HIT FROM BEHIND BY ANOTHER CAR. WHILE THE CAR STILL HAS A SPEED ABOUT 40MPH, I MANAGED TO RESTART THE CAR BY DEPRESSED BRAKE AND PRESS POWER BOTTOM. IT IS TRUE THIS CAR LOSE BRAKE AND DOES SLIGHT "ACCELERATE". *TR

Jan 20, 2013

UNKNOWN OR OTHER,ENGINE

4 complaints

THE MORNING OF 8/24/20, I ATTEMPTED TO START MY CAR. A MESSAGE APPEARS, "CHECK HYBRID SYSTEM". I FOUND THERE HAD BEEN A RECALL, IN 2018, THAT INVOLVES A SOFTWARE ISSUE. I HAD MY 2010 PRIUS TOWED TO KOLAR TOYOTA IN HERMANTOWN MINNESOTA, ON, I BELIEVE 8/26/20. THEY GAVE ME AN ESTIMATE OF $3200 TO REPLACE THE INVERTER. I HAD READ ABOUT THE INVERTER FAILURE BEING DIRECTLY LINKED TO SOFTWARE RECALL. THEY SAID THEY'D LOOK IN TO IT AND LATER REPLIED TO ME THAT, YES, THE INVERTER WOULD BE INCLUDED IN THE RECALL AND REPAIRED AT NO COST TO ME. THEY SAID THEY HAD ORDERED THE PART BUT MY CAR WOULD NOT BE READY UNTIL 8/31/20, AT THE EARLIEST. THEY SAID THE PART ARRIVED AND MY CAR WAS IN THE PROCESS OF BEING REPAIRED. I CONTACTED THEM AND ASKED HOW THINGS WERE GOING. THE SERVICE MANAGER, TAYLOR, TOLD ME "FOR THE FIRST TIME EVER WE HAD TWO VEHICLES, OF THE SAME MAKE BUT DIFFERENT YEARS, IN FOR THE SAME REPAIR". HE WENT ON TO SAY, ACCORDING TO FEDEX TRACKING, THE PART HAD BEEN SHIPPED BUT TRACKING SHOWED NOTHING ELSE. I ASKED HIM IF HE WAS SURE THE TRACKING WAS FOR MY PART AND NOT THE PART FOR THE OTHER VEHICLE. HE TOLD ME HE HAD NO IDEA FOR WHICH PART THE TRACKING WAS FOR. HE THEN WENT ON TO TELL ME WE WOULD JUST HAVE TO "WAIT AND SEE IF THE PART SHOWS UP". HE WENT ON TO SAY "IT COULD TAKE DAYS OR WEEKS OR LONGER" BEFORE WE KNOW IF THE PART WAS COMING IN. A FEW DAYS LATER I CALLED TO SEE IF ANY PROGRESS HAD BEEN MADE AND WAS TOLD BY TAYLOR "THE PART HAS DISAPPEARED FROM TRACKING". I ASKED HIM IF THAT MEANT IT HAD BEEN DELIVERED AND WAS POSSIBLY THE PART FOR THE OTHER VEHICLE. HE BASICALLY REPLIED HE HAD NO CLUE. HE SAID WE WOULD JUST HAVE TO WAIT AND SEE, ONCE AGAIN. I'VE BEEN CALLING EVERY TWO OR THREE DAYS SINCE THEN. SOMETIMES HE RETURNS MY CALLS. SOMETIMES HE DOESN'T. I DON'T KNOW WHAT TO DO AT THIS POINT. MY VEHICLE IS A 2010 TOYOTA PRIUS.

Sep 19, 2020

EXCESSIVE OIL CONSUMPTION STARTING AT 100,000 WHICH WORSENED. I NOW HAVE TO PUT A QUART OF OIL EVERY 750-1000 MILES IN MY 2010 PRIUS. NO ONE AT TOYOTA WILL ADMIT THIS IS A PROBLEM, ALBEIT THERE ARE AN EXTREME AMOUNT OF THESE COMPLAINTS ONLINE THROUGH DIFFERENT BLOGS AND WEB SITES. REALLY, WE TOYOTA OWNERS BOUGHT THIS CAR TO DECREASE OUR CARBON FOOTPRINT...IRONIC, RIGHT?

Apr 30, 2017

I ALONG WITH AN ALARMING AMOUNT OF OTHERS HAVE EXPERIENCED THE 2010 PRIUS BEGIN TO BURN OIL AT AN ALARMINGLY HIGH RATE AROUND 60-80K MILES. THIS IS ACCOMPANIED WITH AN EMISSION INTO THE CABIN OF NOXIOUS FUMES DURING HIGH OIL BURN RATE (HEAVIER ACCELERATION) MOMENTS. WE HAVE ALL BEEN TOLD BY THE DEALERSHIPS THAT THIS IS "NORMAL". THIS HAS LED TO BURNING OVER A QUART OF OIL EVERY 1000 MILES, HEADACHES FROM THE FUMES, AND NOW I HAVE FOUND OUT THERE IS SUBSTANTIAL SOOT BUILDUP IN THE ENGINE RESULTING FROM THE OIL BURNING REQUIRING VERY COSTLY REPAIRS. TOYOTA REFUSES TO DO ANYTHING TO HELP OR EVEN ACKNOWLEDGE THE COSTLY ISSUE.

Jan 15, 2016

Injuries: 1

ON MARCH 4TH 2015 AT 8:00 AM, MY WIFE WAS TRYING TO CHANGE A PARKING SPOT INTO ANOTHER ABOUT 50 FEET AWAY IN THE SAME CHURCH PARKING LOT. SHE STARTED THE ENGINE AND THE CAR WAS PUT ON DRIVE. WITHIN A FRACTION OF A SECOND, THE CAR ACCELERATED BEYOND CONTROL. SHE COULD NOT STEER OR STOP THE CAR. THE CAR JUMPED A CURB, HIT A LIGHT POOL AND LANDED ON A GRASSY AREA. TIRE MARKS REVEAL THAT THE CAR EXPERIENCED A SUDDEN RUSH OF ACCELERATION BEYOND CONTROL 'UNINTENDED ACCELERATION.' MY WIFE IS STILL UNDER DOCTOR'S OBSERVATION. THE CAR FRONT RIGHT; BUMPER, TIRE, FENDER, DOOR, "A" PILLAR, AND OTHER PARTS WERE DAMAGED. THE CAR WAS TOWED TO DAYTONA TOYOTA AND IS STILL THERE SINCE MARCH 4TH 2015. ON MARCH 6TH 2015 A REPORT WAS ELECTRONICALLY FILED WITH TOYOTA MOTOR SALES, U.S.A., INC. ON MARCH 20TH 2015, A "CDR" CRASH DATA RETRIEVAL WAS TAKEN. THE CAR HAS NOT BEEN REPAIRED. EVEN IF THE CAR IS REPAIRABLE, I WOULD HESITATE TO DRIVE IT, LET MY WIFE DRIVE IT OR WITH CLEAR CONSCIOUS SELL IT TO ANY OTHER HUMAN BEING. PLEASE HELP US TO MITIGATE THE SITUATION. *TR

Apr 16, 2015

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

4 complaints

DEFECT WITHIN THE BRAKE BOOSTER PUMP ASSEMBLY. IF THIS DEFECT OCCURS, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL MADE ILLUMINATE, I EXPERIENCE INCREASED STOPPING DISTANCE, REDUCED HYDRAULIC PRESSURE WITHIN YOUR BRAKE SYSTEM, THE DEACTIVATION OF BRAKE ASSIST, AND/OR THE DEACTIVATION OF VEHICLE STABILITY CONTROL. TOYOTA HAS PREVIOUSLY ISSUED AT LEAST TWO SAFETY RECALLS ' D0H AND K0L ' DESIGNED TO PREVENT SIMILAR DANGEROUS OCCURRENCES. HOWEVER, HUNDREDS OF THOUSANDS OF GENERATION III PRIUS VEHICLES (2010-2015 MODEL YEARS) WERE EXCLUDED FROM THOSE SAFETY RECALLS.

Apr 29, 2020

BRAKE BOOSTER PUMP ASSEMBLY VEHICLE IN MOTION WHEN ON HIGHWAY WHEN LOSS OF BREAKING AND STEERING TOOK PLACE. VEHICLE LIGHTED ICONS APPEARED ON DASH ALONG WITH ALARM SOUND. (ABS) (!) (BRAKE) (SS). THIS UNSAFE CONDITION COULD HAVE BEEN AVOIDED IF NHTSA WOULD HAVE FORCED TOYOTA TO RECALL THIS DEFECTIVE PART IN 2013 WHEN TOYOTA NOTIFIED NHTSA OF THE DEFECTIVE BRAKING SYSTEM. OR TOYOTA MAILED NOTICE TO CUSTOMERS AS STATED BACK IN 2013, WHICH PREVENTION COULD PREVENT LOSS OF LIFE OR HARM. OR CLASS ACTION. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM442011/RCMN-13V235-0909.PDF

Feb 22, 2016

IF THE VEHICLE HITS A POT HOLE WHILE SLOWING DOWN, THERE'S A SUDDEN LOSS OF BRAKING POWER AND THE VEHICLE MOVES A FEW FEET FORWARD. THE VSC LIGHT COMES ON AT THE SAME TIME. I'D NOTICED THIS A FEW TIMES IN THE PAST BUT WITH THE ROADS DETERIORATING AFTER A BAD WINTER, THE POT HOLES ARE BIGGER AND THIS IS VERY PROMINENT AND SCARY. GOING TO TAKE TO THE DEALER FOR INSPECTION. I FEEL IT'S DEFINITELY AN ISSUE WITH THE BRAKING SYSTEM. *TR

Apr 21, 2014

VEHICLE SURGES WHEN BRAKES ARE APPLIED WHILE TRAVELING OVER RAILROAD TRACKS OR ROUGH PAVEMENT. SURGE LASTS FOR 1 TO 2 SECONDS UNTIL BRAKING RESUMES. VEHICLE BEHAVIOR CAN BE EASILY REPLICATED. *TR

Apr 29, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

4 complaints

I WAS DRIVING ON THE FREEWAY AT ABOUT 70 MPH WHEN THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND THE CAR LOST ALL POWER AND ABILITY TO ACCELERATE. IT COMPLETELY BEGAN TO DESCEND IN SPEED AND WITHIN 2 MINUTES CAME TO A COMPLETE SHUT DOWN. I COULD HAVE EASILY BEEN REAR ENDED HAD I NOT MOVED TO THE SIDE OF THE FREEWAY AS QUICKLY AS I DID.

Jul 06, 2017

I STARTED NOTICING A HIGH PITCH NOISE SPORADICALLY ON MY CAR AFTER IT WAS A FEW MONTHS OLD. IF I STOPPED AND RESTARTED THE CAR, THE NOISE WOULD GO AWAY. WHEN I BROUGHT IT TO TOYOTA THEY COULD NOT REPRODUCE THE PROBLEM. IT WOULD HAPPEN ABOUT 1-3 TIMES PER MONTH AND SOME MONTHS NOT AT ALL. ON THIS PARTICULAR TRIP ABOUT A MONTH AGO, I DID NOT NOTICE THE NOISE ON START UP (I HAD A COLD THAT AFFECTED MY HEARING), BUT DID HEAR IT AFTER GETTING ON THE HIGHWAY. THERE WAS NO WHERE TO REASONABLY PULL OVER AND RESTART THE CAR SAFELY, SO I KEPT DRIVING. AFTER ABOUT 15-30 MINUTES THE SPEEDOMETER CLUSTER/DASH THAT DISPLAYS THE SPEED, FUEL AND DRIVE POSITION WENT BLANK AND THE NOISE WENT AWAY. SEARCHING ONLINE THERE WERE AT LEAST A HANDFUL OF OTHERS WHO EITHER HAD THEIR SPEEDOMETER REPLACED UNDER WARRANTY OR OTHERWISE WITH THE SAME ISSUE. I ALSO FOUND A RECALL ON THE 2009, A YEAR EARLIER, PRIUS FOR THE SAME ISSUE AND YES THE SAME COMPANY MAKES THE PART. I BROUGHT MY CAR TO THE DEALER ASAP AND THE DEALER WANTED TO CHARGE ME $120 TO DIAGNOSE. WHEN I QUESTIONED THEM, THEY SAID THEY NEED TO TAKE THE DASH APART, WHICH IS A LIE AS THIS WOULD BE MORE EXPENSIVE AS PER OUR CONVERSATION. I ASKED FOR A QUICK COMPUTER DIAGNOSIS AND THEY REFUSED. I THEN CALLED TOYOTA WHO SAID MY CAR IS LONG OUT OF WARRANTY FOR THIS PART AND THAT BECAUSE I DIDN'T PAY FOR A DIAGNOSIS THEY WOULD NOT TAKE IT FURTHER. WHEN I PRESSED ON WITH THEM THEY HID BEHIND CONFIDENTIALITY WHEN I ASKED ABOUT OTHERS WHO HAD THIS ISSUE AND THEN THEY SAID EVEN IF I PAID FOR A DIAGNOSIS AND THIS WAS FOUND DEFECTIVE THERE ARE NO PROMISES. THEY WANT ~$1,200 TO FIX THIS DEFECT. *TR

Mar 06, 2014

NEW 2010 PRIUS LL COMMUTER CAR SUDDENLY ACCELERATES OR SCOOTS WHEN BOTH FEET ARE ON THE BRAKE. THE VEHICLE TAKES THE SAME ROUTE TO AND FROM WORK DAILY. ON EVERY TRIP, WHEN THE RIGHT FRONT WHEEL PASSES OVER A RECESSED MANHOLE, THE VEHICLE ACCELERATES. I IMMEDIATELY PUSH HARDER ON THE BRAKE TO STOP THE VEHICLE. THE MANHOLE IS ABOUT 30 FEET IN FRONT OF AN INTERSECTION, SO I AM ALREADY DECELERATING AND BRAKING WHEN I CROSS OVER THE MANHOLE. THIS IS SCARY BECAUSE, IF I THE CAR DOESN'T STOP, IT WILL TAKE ME OUT INTO THE MIDDLE OF THE INTERSECTION. BOTH FEET ARE ON THE BRAKE. I HAVE DRIVEN FOR OVER 40 YEARS, AND THIS THE STRANGEST THING I HAVE EVER EXPERIENCED. *TR

Jul 17, 2010

I PURCHASED A 2010 TOYOTA PRIUS IN AUGUST, 2009. DURING THE FALL, 2009, I EXPERIENCED TWO INCIDENTS, WHICH IN RETROSPECT, I THINK INVOLVED SUDDEN ACCELERATION. ON BOTH OCCASIONS, I WAS DRIVING HOME FROM WORK AND WENT OVER A SPOT ON THE ROAD WHICH, BECAUSE IT WAS DARK, I COULDN'T SEE FOR SURE, BUT WHICH FELT LIKE A POT HOLE. (I ALSO THINK IT MAY HAVE BEEN RAINING ON BOTH OF THESE OCCASIONS, ALTHOUGH I CAN'T RECALL FOR SURE). IMMEDIATELY AFTER HITTING WHAT I THINK WAS A POT HOLE, I FELT THE CAR SUDDENLY AND DRAMATICALLY ACCELERATE. BOTH TIMES I APPLIED THE BRAKES AND THE CAR STOPPED ACCELERATING. AT THE TIME, IT DID NOT OCCUR TO ME WHAT WAS GOING ON. BUT, NOW THINKING ABOUT IT, I THINK IT LIKELY THAT THE SUDDEN JOLT TO THE CAR, PERHAPS COMBINED WITH MOISTURE, CAUSED SOME TYPE OF ELECTRICAL MALFUNCTION, WHICH THANKFULLY, WAS SHORT-LIVED (OR AT LEAST STOPPED BY BRAKING). SHORTLY AFTER THESE INCIDENTS, I MENTIONED THEM TO MY WIFE. SHE REPORTED THAT SHE HAD EXPERIENCED VERY MUCH THE SAME THING ON A SEPARATE (I.E., A THIRD OCCASION) DRIVING OUR PRIUS. *CN

Feb 06, 2010

AIR BAGS,SEAT BELTS

4 complaints

OUR CAR WAS INVOLVED IN AN ACCIDENT ON JULY 5, 2012 AT AROUND 9:30 AM. ACCIDENT OCCURRED ON LITTLE ROAD GOING NORTH AFTER JUNCTION OF RIDGE ROAD AND BEFORE EMBASSY BLVD. CAR WAS IN THE CENTRAL LANE IN A ZONE RATED FOR 45MILES. IT WAS GOING WITH THE TRAFFIC AT AROUND 40 MILES. SUDDENLY A LARGE BIRD, PROBABLY A CRANE, THAT WALKED ON THE ROAD AND ALL VEHICLES SLOWED DOWN TO 15-20 MILES SPEED TO SAVE THE BIRD. THE BIRD WAS SAVED BUT THE CAR BEHIND CHEVY SILVERADO TRUCK DID NOT SLOW DOWN AND HIT OUR CAR REAR END AT FULL SPEED. ONLY TWO CARS WERE INVOLVED IN THE ACCIDENT AND NO ONE WAS BADLY INJURED. DRIVER OF OUR CAR WAS HURT BY PROBABLY BUMPING HER HEAD WITH STEERING, SHE HAD A CUT ON CHIN, AND SCRATCH MARK ON HER NECK FRONT, AND SHE COMPLAINT OF PAIN IN BOTH LEGS AND NECK. HER FACE WAS SWOLLEN AND BECAME BLACK AND BLUE IN 24 HOURS. OUR COMPLAINT IS: 1. NONE OF THE SIX AIR BAGS OPENED TO PROTECT DRIVER OR ANY PASSENGER TO PREVENT INJURY FROM IMPACT.VEHICLE INSPECTOR CONFIRMED THAT THEIR ARE NO SENSORS IN BACK END BUMPER. IT MAY BE GOOD IDEA TO HAVE SUCH SENSOR IN THE BACK AT LEAST FOR THE DRIVER SEAT BECAUSE ANY IMPACT AFFECTS THE DRIVER. 2. LACERATIONS ON THE NECK PROBABLY RESULTED FROM SEAT BELT. WOUND WERE NOT DEEP. HOWEVER LACK OF ADJUSTABLE FIXED END OF THE SEAT BELT MAKES BELT CUT ON THE NECK, ESPECIALLY TO A DRIVER WITH HEIGHT OF AROUND 5 FEET AND IN HIGH IMPACT ACCIDENT CAN SEVERE MAIN BLOOD VESSEL IN THE NECK. POSSIBILITY OF SUCH INJURY CAN BE MINIMIZED BY MAKING A) SEAT BELT ADJUSTABLE AT THE POINT OF FIXATION ON THE BODY OF THE CAR AND B) MAKING WIDE, SOFT AND SLIDING SHOULDER PAD ON THE BELT. *TR

Jul 09, 2012

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS DRIVING 15 MPH HIS VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE TOP OF THE SEAT BELT MALFUNCTIONED. THE CONTACT SUSTAINED WHIP LASH AND CHEST INJURIES; HE WAS TAKEN TO THE HOSPITAL. A POLICE WAS FILED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE INSURANCE COMPANY WAS NOTIFIED. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.

Aug 29, 2011

Crash: 1

Injuries: 1

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE CRASHED HEAD-ON WITH ANOTHER VEHICLE. SHE STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SAFETY BELT DID NOT RESTRAIN HER PROPERLY. THE CONTACT AND A PASSENGER RECEIVED MAJOR INJURIES TO THE LIVER, RIBS, NECK, ANKLE, AND HANDS. POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 12/14/2011 *CN UPDATED 04/25/11

Dec 29, 2010

Crash: 1

Injuries: 2

2010 TOYOTA PRIUS: CHRONIC FAILURE OF PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT SYSTEMS. DASHBOARD LIGHTS INDICATING PASSENGER SEAT BELT IS UNFASTENED AND PASSENGER AIR BAG IS OFF ILLUMINATE UNEXPECTEDLY, AND REMAIN ILLUMINATED, WHETHER ANYONE IS IN THE PASSENGER SEAT OR NOT, AND WHETHER THE PASSENGER SEAT BELT IS FASTENED OR NOT. PROBLEM DOES NOT GO AWAY BY MERELY SHUTTING DOWN AND EXITING THE VEHICLE; ERRONEOUS INDICATIONS RECUR AS SOON AS THE CAR IS REENTERED AND STARTED UP AGAIN. FIVE DIFFERENT VISITS TO TOYOTA SERVICE CENTERS HAVE BEEN MADE FOR THIS ISSUE, WITH "REPAIRS" LASTING FOR ANYWHERE FROM A FEW DAYS TO A FEW WEEKS BEFORE THE PROBLEM OCCURS AGAIN. THERE DOES NOT SEEM TO BE ANY PATTERN TO WHAT TRANSPIRED LEADING UP TO THE FAILURE. THE PROBLEM MOST RECENTLY OCCURRED ON 12/4/10, HOWEVER, AS OF THIS DATE (12/6/10) THE CAR HAS NOT YET BEEN TAKEN BACK TO A SERVICE CENTER. NOTES: (1) "APPROX INCIDENT DATE" IN "COMPLAINT INFO" SECTION IS OF THE MOST RECENT OCCURRENCE. FIRST OCCURRENCE WAS MID-JULY, 2010.(2) "MILEAGE" AND "SPEED" SHOWN IN "VEHICLE INFORMATION" SECTION REPRESENT THE FIRST OCCURRENCE OF THIS PROBLEM. MILEAGE AT MOST RECENT OCCURRENCE WAS 13714. SPEEDS VARIED FROM OCCURRENCE TO OCCURRENCE. *TR

Dec 06, 2010

SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM

4 complaints

ACCIDENT 12/22/10 TURNED LEFT AS I PULLED INTO PARKING SPACE NEAREST TO HANDICAPPED SPOT. IT WAS VERY SUNNY AND THERE WAS A PATCH OF WHAT LOOKED LIKE ICE. AS THE CAR WENT OVER THAT SPOT IT STARTED TO ACCELERATE. I APPLIED THE BRAKE, ONLY TO FIND MYSELF HITTING THE CURB. AFTER HITTING THE CURB THE CAR LURCHED OVER THE CURB AND I CONTINUED APPLYING THE BRAKE. IN A FRACTION OF A SECOND MY CAR WAS ON THE SIDE WALK, JUST BEFORE IMPACT WITH THE WALL I TOOK MY FOOT OFF THE BRAKE BECAUSE THE CAR DID NOT SEEM TO BE RESPONDING. I DIDN'T KNOW WHAT ELSE TO DO. IT WAS OVER IN SECONDS. BRICKS DENTED IN THE BUILDING, SMASHED GLASS. I PUT THE CAR IN REVERSE AND INTO THE PARKING SPOT. HEAD SPINNING AS TO HOW THIS HAPPENED. I WALKED INTO THE STORE AND APOLOGIZED. THERE WAS GLASS DUST STILL HANGING IN THE AIR. THE WOMAN INSIDE SAID 'CALL THE POLICE'. I THOUGHT THAT WAS A GOOD IDEA. I WAS EAGER TO DEMONSTRATED THAT I WASN'T DRUNK NOR USING ILLEGAL DRUGS. I OFFERED TO TAKE A BREATHILIZER, BUT THEY THOUGHT THAT WASN'T NECESSARY. *TR

Dec 25, 2010

Crash: 1

WHILE APPLYING MODERATE PRESSURE TO THE BRAKES ON MY 2010 PRIUS AND WHILE DRIVING OVER A BUMPY ROAD, THE BRAKES SEEM TO MOMENTARILY, BUT COMPLETELY FAIL. THEN THE CAR SEEMS TO BRIEFLY ACCELERATE (OR AT LEAST FREE-WHEEL) BEFORE THE BRAKES FEEL LIKE THEY'RE STARTING ENGAGE AND WORK AGAIN. THIS HAS HAPPENED WITH THIS NEW CAR SINCE THE DAY I PURCHASED IT IN JULY OF 2009. IT DOES IT EVERY SINGLE DAY, AS I DRIVE OVER THE SPEED BUMP WHILE DRIVING OUT OF THE PARKING GARAGE NEAR MY WORK. *TR

Feb 09, 2010

I PURCHASED A 2010 PRIUS IN AUGUST 2009. IT SHOWS NO EVIDENCE OF AN ANTI-LOCK BRAKING SYSTEM. I REPORTED THIS TO THE TAYLOR TOYOTA OF ALEXANDRIA IN OCTOBER WHO TOLD ME THAT THEY HAD NOT HEARD OF THE PROBLEM AND THEY DID NOTHING. ADDITIONALLY, THE AVID FACTORY TIRES ON THE CAR ARE NOT EFFECTIVE ON WET PAVEMENT; THEY SKID. AGAIN, I REPORTED THIS TO THE DEALER AND AGAIN THEY TOLD ME THEY HAD NOT HEARD OF A PROBLEM BUT REFERRED ME TO THEIR PARTS DEPARTMENT TO BUY NEW TIRES. FINALLY, WHEN I ENGAGE CRUISE CONTROL, THE CAR SURGES FORWARD IN SPEED UNTIL I DEPRESS THE BRAKE. I STOPPED USING THE CRUISE CONTROL. *TR

Feb 04, 2010

WE HAVE HAD SEVERAL INSTANCES OF BRAKE MALFUNCTION IN OUR 2010 PRIUS. WHEN BACKING OUT OF OUR GARAGE, ON 3 OCCASIONS, WHEN MY FOOT WAS JUST RESTING GENTLY OVER THE BRAKE, IT FELT AS THOUGH I WAS STOMPING ON THE BRAKE. IT DID THIS 4-5 TIMES WHERE IT LURCHED TO A STOP WHEN I WASN'T APPLYING IT BUT JUST RESTING MY FOOT ON IT AS I BACKED UP. I HAD AN INCIDENT WHERE I WAS ENTERING A CAR WASH AND WHEN I WENT OVER A BUMP INTO THE CAR WASH STALL, THE CAR LURCHED UNCONTROLLABLY FORWARD. I TRIED TO PUT THE CAR INTO NEUTRAL AND IT WOULDN'T STAY IN NEUTRAL BUT KEPT POPPING BACK INTO DRIVE AN LURCHING FORWARD.. ALSO, WE HAVE 3 INCIDENTS IN INCLEMENT WEATHER WHERE THE ANTI-LOCK BRAKES DID NOT WORK AT ALL OR DID NOT WORK CORRECTLY. ON A SNOWY DAY, I SLID RIGHT THROUGH AN INTERSECTION AND THE ANTI LOCK BRAKES DID NOT KICK IN NOR DID THE ANTI-LOCK BRAKE INDICATOR LIGHT COME ON. MY HUSBAND HAD AN INCIDENT WHERE IF FELT AS THOUGH THE ANTI-LOCK BRAKES FUNCTIONED ONLY ON ONE SIDE OF THE CAR, PROPELLING HIM STRAIGHT SIDEWAYS UPON BRAKING. WE FEEL VERY STRONGLY THAT THERE IS A PROBLEM WITH THIS MODEL OF PRIUS THAT POSES A SIGNIFICANT RISK TO OUR SAFETY. *TR

Feb 03, 2010

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

4 complaints

I HAVE 2010 PRIUS. I AM EXPERIENCING AN ENERGY SURGE FROM MY BACK WHEELS WHEN I STEP ON MY BRAKES WHILE SIMULTANEOUSLY GOING OVER A BUMPY SURFACE LIKE RAIL ROAD TRACKS, POT HOLE OR ROUGH GROUND. IT OCCURS SEVERAL TIMES A WEEK. THE RESULT IS THAT MY CAR SUDDENLY SPEEDS FORWARD WHEN I LEAST WANT IT TO - I AM BRAKING. I HAVE IT THRUST ME INTO AN INTERSECTION. I REPORTED IT TO MY SERVICE DEPT IN NOV 09. THEY TOLD ME THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE AND HAD NO OTHER COMPLAINTS. WITH A FRONT WHEEL DRIVE I DIDN'T UNDERSTAND WHY THE POWER SEEMED TO BE COMING FROM THE BACK WHEELS. NOW I AM ASSUMING IT IS SOME KIND OF CONNECTION TO THE ABS SYSTEM. THIS HAPPENS MOST NOTABLY AT LOWER SPEEDS, ROUNDING A CORNER. BUT I THINK IT MAY ALSO BE HAPPENING ON THE HIGHWAY, BUT THE SURGE IS HARDER TO DETECT AT HIGHER SPEED. *TR

Feb 19, 2010

WHEN SLOWING DOWN, SUCH AS TO MAKE A TURN OR TO CHANGE TO REVERSE, WHEN THE BRAKE WAS APPLIED, THERE WAS SOME ACCELERATION ALSO OCCURRING. THIS HAS HAPPENED 4-5 TIMES IN PAST FEW MONTHS, THE LAST TIME WAS ABOUT 7 OR TEN DAYS AGO. THE CAR DID BRAKE WITH NO FURTHER PROBLEM AND NO HARM OCCURRED AND THERE WAS NO DAMAGE. *TR

Feb 09, 2010

I HAVE A 2010 PRIUS AND SAW AN ARTICLE ABOUT THERE BEING POSSIBLE BRAKE PROBLEMS WITH THE MODEL. I HAVE HAD THIS PROBLEM PROBABLY ABOUT 6 TIMES SINCE I GOT THE CAR LAST JULY AND, WHEN I MENTIONED IT TO THE DEALER, THEY SAID THERE WASN'T ANYTHING WRONG WITH THE BRAKES WHEN THEY RAN THE DIAGNOSTIC. WHEN IT HAPPENS, I'M IN THE PROCESS OF BRAKING, AND THERE'S A "PUSH", ALMOST LIKE THE BRAKES DIDN'T "TAKE", FOLLOWED BY A LOSS OF STEERING FOR A SECOND OR TWO. IT'S ALSO HAPPENED TO MY HUSBAND ONE TIME. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON AS TO WHEN IT HAPPENS (WET ROAD VS. DRY ROAD, TURNING OR GOING STRAIGHT, FLAT OR HILL). I ORIGINALLY ASSOCIATED THE PROBLEM WITH THE BRAKES BECAUSE I ALSO HAVE THE "SLIDING" ICON COME ON THE DASHBOARD WHEN I'M COMPLETELY STOPPED AND LEAN FORWARD IN MY SEATBELT. HOWEVER, I'M NOW WONDERING IF IT'S NOT THE BRAKES, BUT THE TRANSMISSION, SINCE IT SORT OF FEELS LIKE IT'S NOT DOWNSHIFTING WHEN IT'S SUPPOSED TO, OR IT SHIFTS BACK INTO A HIGHER GEAR FOR A SECOND WHILE BRAKING. I CAME TO THIS CONCLUSION AFTER WAITING IN THE CAR WHILE IT WAS RUNNING. WITH THE CAR ON, EMERGENCY BRAKE ON, BUT NOT IN PARK, THERE WAS A DEFINITE "JOLT" WHEN THE GAS ENGINE WOULD TURN ON AND THEN OFF AGAIN A FEW MINUTES LATER. ALTHOUGH THERE HASN'T BEEN A CRASH YET, THERE WERE TWO TIMES WHEN IT CAME REALLY CLOSE TO THAT, AS I WAS TURNING AND ALMOST HIT THE CARS ON THE SIDE STREET THAT WERE IN THE LEFT TURN LANE WAITING TO TURN ONTO THE STREET I HAD BEEN TRAVELING ON. *TR

Feb 03, 2010

2010 TOYOTA PRIUS WITH 2500 MILES. SINCE PURCHASED ON 8/2009, I HAD MORE THAN TEN EXPERIENCES OF UNEXPECTED ACCELERATION (SUDDEN UNINTENDED ACCELERATION) ON REVERSE THAT FEEL LIKE TWO OR THREE TIME (STRONGER) FASTER THAN NORMAL REVERSE. ACCOMPANY THE HIGHER SPEED REVERSE, A HEAVY, ABRUPT BRAKING WITH A SLIGHT TOUCH OF THE BRAKE DURING THIS EVENT. THE BIG "JERK" (BRAKING) ROCK THE ENTIRE CAR AND BANGED HEADS AGAIN THE HEADRESTS.THIS ONLY HAPPENED WITH ELECTRIC MODE AND MOST TIME WITH THE CAR PARKED A SLIGHT INCLINE. THIS UNINTENDED ACCELERATION SOMETIME HAPPEN A FEW TIME A DAY OR IT CAN GO TWO, THREE WEEKS WITHOUT ANY PROBLEM. THE DEALER CAN NOT FIND ANYTHING WRONG WITH MY CAR. AND TOYOTA HAVE NO INFORMATION ABOUT THIS PROBLEM. HOWEVER, IF YOU GO TO PRIUSCHAT FORUM UNDER GEN III 2010 PRIUS MAIN FORUM-BRAKING IN REVERSE, THERE ARE MANY PEOPLE WITH THE SAME PROBLEMS. I STRONGLY BELIEVE THIS IS VERY DANGEROUS IF A NEW DRIVER GET IN MY CAR AND NOT KNOW ABOUT IT. THERE IS ONE POST IN PRIUSCHAT FORUM THAT BEST EXPLAIN THE PROBLEM: JUST YESTERDAY, MY PRIUS-III BACKED UP WITH SUDDEN UNINTENDED ACCELERATION, WITH MY FOOT ONLY ON THE BRAKE PEDAL.... I RECOGNIZED WHAT WAS HAPPENING BECAUSE IT HAPPENED ONCE BEFORE, JUST OVER 2 MONTHS AGO. JUST A FEW DAYS AFTER I GOT THE CAR. WHEN I WAS BACKING OUT OF AN INCLINED DRIVEWAY... I SUSPECT THAT SOME UNUSUAL ELEMENT OF THE TIMING OF TURNING THE CAR ON AND SHIFTING INTO REVERSE, AND POSSIBLY THE INTERNAL STATE OF THE COMPUTER AND THE HYBRID POWER SYSTEM COMBINE TO PRODUCE THIS "ABRUPT" REVERSE ACCELERATION AS I AM GENTLY EASING OFF MY FOOT PRESSURE ON THE BRAKE PEDAL... THE ABRUPT BRAKING EFFECT DOES OCCUR, BUT ONLY IN RESPONSE TO THE MUCH MORE DANGEROUS "UNEXPECTED, UNINTENDED" REVERSE POWER (ACCELERATION), TO STOP THE CAR MOTION. NO MATTER HOW GENTLY THE BRAKE IS EASED FURTHER ON TO STOP, THE STOP IS "ABRUPT" BY GARYGID ORANGE COUNTY, CA. I AM TRYING TO WORK WITH TOYOTA ON THIS ISSUE. THANK YOU. *TR

Dec 17, 2009

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

3 complaints

Total malfunction at highway speeds. Very unsafe, the car completely shut off. This may have resulted in a highway fatality due to collision as the vehicle was in the fast lane. NTSA please do your due diligence and investigate the faulty, defective HYBRID system as I believe the faulty inverter recall is much more larger than the original recall

Apr 07, 2024

Check hybrid system light ignites, slows down vehicle in middle of high speed highway. First incident November of 2020 then several incidents after. Repair shops don't assure problem according to error codes & they recommend possibilities they cannot assure will resolve the problem. Car was taken into local dealership after receiving recall notice for software and airbags prior to November 2020 when the issue began. Software update took a couple of hours. Restart/reboot temporarily allowed driving again. Most recently the system entirely shut down & the car will not start or run. Abandoned car on side of the road and got heat exhaustion from walking the rest of the way home and had vehicle towed. Error lights come on including "check hybrid system" says "shift to P position when starting" and will not allow start.

Jun 30, 2021

Injuries: 1

CAR WORKED FLAWLESSLY AND WE MAINTAINED IT REGULARLY. TOOK IT IN TO ADDRESS RECALL OF JOV UPDATE PWR MGMT ECU AT DEALER. DEALER COMPLETED RECALL WORK. 2 DAYS LATER ENGINE LITE CHECK HYBRID SYSTEM AND THE ! ON AND TRIANGLE ON. THE CAR CONTINUED RUN BUT NOW WAS STUDDERING WHEN WAS NOT BEFORE THE RECALL WORK. TOOK IT BACK TO THE DEALER AND HE SAID WE NEED A NEW HYBRID BATTERY. WE BELIEVE THE SOFTWARE UPDATE THEY DID CREATED A THIS ISSUE. DEALER ACTING IGNORANT AND SAYING IT NEEDS NEW BATTERY BECAUSE OF NUMBER OF MILES ON CAR. ASKED FOR DIAGNOSTIC PRINT OUT FROM WHEN THEY DID RECALL WORK TO THEY NEW DIAGNOSIS AND THEY WOULD NOT PROVIDE. WE BELIEVE THE RECALL UPDATE CREATED A TECHNICAL PROBLEM WITH OUR HYBRID BATTERY. WE ALSO BELIEVE THAT DEALER NOT BEING HONEST REGARDING ISSUES WITH THIS RECALL UPDATE AND IS USING IT AS AN OPPORTUNITY TO REDUCE LIABILITY FOR TOYOTA ON FAILED RECALL WORK AND TO USE IT AS AN OPPORTUNITY TO BRING IN LARGE TICKET SALES REPAIR IE THEY QUOTED US A NEW HYBRID BATTERY FOR 5,500.

Jun 18, 2019

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

3 complaints

Hybrid system shut down while driving. Cleared at deal ship twice. happened two more time. Dealership claims they were unable to recreate the issue.

Jun 02, 2023

CAR STALLS WHILE DRIVING AND AND CHECK HYBRID SYSTEM NOTIFICATION LIGHTS UP ON THE DASH.

Sep 28, 2020

THIS HAPPENED TWICE. THE FIRST TIME I WAS DRIVING 40MPH, THE CHECK ENGINE LIGHT CAME ON AND THEN THE ACCELERATOR STOPPED WORKING. THEN THE CHECK HYBRID SYSTEM LIGHT CAME ON AND I GUIDED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WOULD START BUT THE ACCELERATOR WOULD NOT FUNCTION AND THE (DIGITAL) SPEEDOMETER NUMBERS DISAPPEARED. I BROUGHT THE CAR TO THE DEALERSHIP WHERE THEY REPLACED A VALVE AND TOLD ME IT WAS FIXED. TWO DAYS LATER (AFTER DRIVING THE CAR WITHOUT INCIDENT ON SEVERAL TRIPS FOR AT LEAST 40 MILES) THE SAME EXACT THING HAPPENED, HOWEVER THIS TIME I WAS TRAVELLING 50 MPH WHILE ENTERING A VERY BUSY HIGHWAY DURING RUSH HOUR.

Aug 21, 2015

POWER TRAIN,ELECTRICAL SYSTEM

3 complaints

Purchased new a 2010 Toyota Prius third generation level 4 in July of 2009. Hybrid battery pack failed just after 150,000 warranty lapsed at 155,000 miles. January 2023 floods in Merced, CA damaged one of blocks in Hybrid battery pack driving through waters at 191000 miles on odometer. This threw DTC POA 080 'Check Hybrid System' message. The following month February 2023 at 191500 miles I notice loud cooling fan for hybrid battery operating for the first time ever! Fan is located in rear seat behind front passenger. Air vent is clearly visible. I believe defective fan led to overheating of hybrid battery premature failure at 155,000 miles.

Apr 01, 2023

VEHICLE LOST POWER, STALLED WHILE DRIVING AT HIGHWAY SPEED; "CHECK HYBRID SYSTEM" DISPLAYED ON DASH; REQUIRED REPLACEMENT OF INVERTER AND INTELLIGENT POWER MODULE

May 23, 2016

DRIVING 45 MPH DOWN BUSY 4 LANE STREET WHEN CAR JUST WENT OUT OF GEAR FROM DRIVE TO NEUTRAL AND WOULDN'T GO INTO GEAR. CAR CAME TO A STOP IN HEAVY TRAFFIC AND I WAS ALMOST HIT BY SEVERAL VEHICLES. HAD TO PUSH TO SIDE OF ROAD. CALLED DEALERSHIP AND THEY SENT A TOW TRUCK. THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE BUT WHILE I WAS SITTING THERE WAITING FOR A RIDE I WENT ONLINE AND SAW THAT THIS HAS HAPPENED TO HUNDREDS OF PEOPLE. THE OTHERS AFFECTED BY THIS DEFECT SAID THAT HEAT CAUSES A MAGNET TO DETACH TAKING THE CAR FROM DRIVE TO NEUTRAL. I AM VERY THANKFUL THAT THIS DID NOT HAPPEN ON THE FREEWAY OR COULD HAVE CAUSED FATALITIES. TOYOTA HAS NOT RECALLED ANY VEHICLES OR MADE NOTIFICATION TO OWNERS. THIS IS DANGEROUS AND I'M ONLY PUTTING COMPLAINT IN NOW SINCE I DIDN'T KNOW HOW TO PREVIOUSLY. FOUND OUT 2 DAYS AFTER INCIDENT THAT THE DEALERSHIP HAS HAD THIS ISSUE WITH MORE THAN 100 VEHICLES AND THAT THEY WERE NOT BEING HONEST WHEN THEY SAID THEY NEVER SAW THIS BEFORE. TOYOTA NEEDS TO GET THE WORD OUT BEFORE SOMEONE IS KILLED. *TR

Oct 09, 2013

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

Traveling at freeway speed just after midnight, the "check engine" light came on. Less than one minute later, the "check hybrid system" alert came on, with an exclamation mark inside of a yellow triangle symbol displayed. The vehicle instantly had no power when the accelerator was depressed. The vehicle coasted to a stop and would not shift into drive. The vehicle was towed to our home. Upon delivering the vehicle to our home, the tow driver used an emergency battery jump start device and the vehicle was able to shift into drive and be driven into the garage. The 12 volt battery was replaced the next day and the vehicle no longer exhibited any disfunction. This was an unexpected event with no warning that the 12 volt battery was in need of replacement. It could have resulted in a serious collision, if the freeway had been more congested, as the vehicle had been immediately driven 2 lanes over to the nearest exit, and came to a stop just after exiting, safely at the side of the road. This is a very dangerous safety condition that should have had some type of alert that the simple 12 volt battery system was in danger of failing, causing a catastrophic failure of the engine and power train. Or, the car should simply not be able to drive, if the 12 volt battery is that low, to ensure passenger and community safety. Prime example: Toyota Prius has a warning alert that the key fob battery is low. The warning gives you a couple of weeks to replace the battery, and repeatedly displays the warning whenever you power up the vehicle.

Mar 23, 2022

DRIVING ON THE HIGHWAY IN ALBANY, NY AREA, SLOWED DOWN TO GO THROUGH TOLLBOOTH AS I BEGAN TO ACCELERATE TO CONTINUE ON HIGHWAY, CHECK HYBRID LIGHT CAME ON AND ENGINE ABRUPTLY STOPPED. I WAS ABLE TO COAST THE CAR FROM LEFT LANE OVER TO THE BREAKDOWN LANE. TURNED OFF CAR AND WAS UNABLE TO RESTART. TOYOTA DEALERSHIP FOUND THAT THE POWER INVERTER HAD FAILED AND NEEDED TO BE REPLACED. ERROR CODES LISTED BY DEALER: P0A94 DC/DC CONVERTER PERFORMANCE. *TR

Aug 08, 2013

THE INCIDENT OCCURRED WHEN I ATTEMPTED TO ACCELERATE ONTO A TWO-LANE HIGHWAY. BECAUSE OF A SLOW AND SHARP U-TURN WHICH PRECEDES THE SHORT ON-RAMP, I DISABLED THE ECO MODE FOR BETTER ACCELERATION. WHEN I PRESSED DOWN ON THE GAS, THE CAR IMMEDIATELY EMITTED A LOUD SOUND, BECAME UNRESPONSIVE AND WAS UNABLE TO GAIN ADDITIONAL SPEED. EVEN SO, THERE WAS NO OTHER OPTION BUT TO MERGE ONTO THE ROADWAY WHILE DOING NO MORE THAN 30 MPH. IN THE MEANTIME, THE INSTRUMENT PANEL SHOWED A "CHECK HYBRID SYSTEM" MESSAGE ALONG WITH SEVERAL WARNING LIGHTS. I MANAGED TO AVOID ONCOMING TRAFFIC (FROM BEHIND) AND SAFELY PULLED ONTO THE GRASS. ATTEMPTS TO RESTART THE VEHICLE WERE UNSUCCESSFUL WITH THE PREVIOUS MESSAGE REAPPEARING EACH TIME. THE CAR REQUIRED A TOW TO THE NEAREST TOYOTA DEALER. I RECEIVED A CALL FROM THEM THE NEXT BUSINESS DAY, AND THEY EXPLAINED THE CAUSE TO BE A DEFECTIVE INVERTER BASED ON THE DIAGNOSTIC CODE. FORTUNATELY, THE REPAIR WILL BE COVERED UNDER TOYOTA'S HYBRID WARRANTY. IT REMAINS TO BE SEEN AND I AM HOPEFUL THIS REPAIR WILL FULLY RESOLVE THE ISSUE. *TR

Mar 12, 2013

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

3 complaints

Last week I check hybrid system message appeared on the screen and orange triangle with check engine light. I took it to the shop and they said that there are code P0A94 wich is related to the inverted and that is needed replacement. I saw that there was recall on inverter and want to see if I can get it replaced. Thanks

Oct 08, 2021

I HAD A SUDDEN LOSS OF POWER WITH A POPPING SOUND. THE FAILURE NEARLY CAUSED AN ACCIDENT BECAUSE I WAS TURNING INTO A TRAFFIC LANE. THIS LEFT ME STALLED IN THAT LANE OF TRAFFIC. THE FAILURE TURNED OUT TO BE THE INVERTER OVER HEATING WAS CAUSED BY THE COOLING PUMP IN THE INVERTER FAILING, WHICH CAUSED THE INVERTER TO OVERHEAT. THIS WAS NOT COVERED BY WARRANTY AND WAS A VERY EXPENSIVE REPAIR. I CHOSE NOT TO HAVE THE DEALER REPAIR IT AT THEIR EXTREME PRICES. I PAID THE DEALER TO DIAGNOSE THE PROBLEM. THEN I HAD GREENTEC IN OLATHE KS. REPAIR THE SYSTEM AT 1/2 THE COST THAT THE DEALER WANTED

Apr 05, 2018

OUR 2010 PRIUS SUFFERED A NEAR TOTAL POWER FAILURE ON 5/10/13 WHEN THE CAR SUDDENLY AND WITHOUT ANY ADVANCED WARNING, LOST POWER DECELERATING FROM ABOUT 35 MPH TO ABOUT 4 MPH IN LESS THAN 5 SECONDS. EVERY IDIOT LIGHT CAME ON AT ONCE ON THE DASH PANEL AND A "HYBRID SYSTEM FAILURE" NOTICE CAME UP ON THE ALPHANUMERIC DISPLAY. LUCKILY, I WAS ON A CITY STREET AND NOT THE HIGHWAY WHEN THIS HAPPENED. I WAS ABLE TO GET THE CAR SAFELY OFF TO THE SIDE OF THE ROAD AND CALL FOR A TOW. OUR PRIUS HAS APPROX. 44000 MILES ON IT, IS REGULARLY MAINTAINED AT THE DEALER, NOT MISTREATED IN ANY WAY AND GAVE NO ADVANCED WARNING INDICATION THAT THERE WAS ANYTHING WRONG WITH THE ELECTRICAL/PROPULSION SYSTEM. THE CAR LOST ALMOST TOTAL POWER, LIMPED ABOUT 50 FEET PAST PARKED CARS AND JUST DIED AT THE CURB AFTER I PUT IT IN PARK. IT WOULD LIGHT UP ACROSS THE DASH, BUT NEVER START THE ENGINE. WE HAVE HAD THIS CAR ABOUT 36 MONTHS. AS THIS IS MY WIFE'S CAR, I AM GREATLY WORRIED ABOUT THE SAFETY OF THE CAR AND HAVING THIS PROBLEM HAPPENING AGAIN, ESPECIALLY TO HER AT HIGH SPEED, MULTI-LANE HIGHWAY DRIVING. IT HAS BEEN REPAIRED AT A LOCAL TOYOTA DEALERSHIP. THEY INSTALLED A NEW 12V BATTERY AND EVENTUALLY THE MAIN FIX, A INVERTER/CONVERTER. THE CAR NOW RUNS LIKE DAY ONE. HOWEVER, HOW DO WE TRUST THIS CAR IN THE FUTURE IF IT DID NOT GIVE ANY WARNING OF IMMINENT PROPULSION FAILURE ? I AM GETTING NOWHERE WITH TOYOTA ABOUT THEIR PROVIDING SOME KIND OF ADVANCED WARNING TO GET THE CAR ONTO THE SHOULDER OF THE ROAD AND KEEP IT RUNNING FOR ABOUT 1 - 5 MINUTES. THANK YOU *TR

May 29, 2013

SERVICE BRAKES, HYDRAULIC,AIR BAGS

3 complaints

The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 30 mph, while coming to a stop on wet pavement, the vehicle failed to stop and crashed into the vehicle ahead of him. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The contact stated that whenever the roads were wet, excessive force on the brake pedal was needed to stop the vehicle. The vehicle was not taken to the dealer and was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 208,000.

May 24, 2021

Crash: 1

MY DRIVING RECORD WAS CLEAN UNTIL THIS 2010 PRIUS. IN ONE YEAR I HAVE HAD TWO ACCIDENTS AND SEVERAL INCIDENTS, ALL OF WHICH I AM NOW CONVINCED DUE TO BRAKE FAILURE. THE FIRST ACCIDENT TOOK PLACE END OF DECEMBER 2010. I WAS GOING ONLY ABOUT 10 MPH. I HIT THE BRAKES REPEATEDLY TO TRY TO GET THE CAR TO STOP. AT THE TIME I THOUGHT THE CAR DID NOT STOP BECAUSE OF ICE, BUT NOW AFTER THIS 2ND ACCIDENT AND RESEARCHING OTHER PRIUS REPORTS, I AM CONVINCED THIS FIRST ACCIDENT WAS ALSO BECAUSE THE BRAKES FAILED TO WORK. SINCE I DID NOT SUSPECT THIS AT THE TIME, I DID NOT REPORT IT OR HAVE THE BRAKES CHECKED WHEN THE CAR WAS REPAIRED. THE 2ND ACCIDENT WAS LAST NIGHT, DEC 8TH, 2011. I WAS TRAVELING BETWEEN 25-30 MPH. THE BRAKES CLEARLY FAILED TO WORK, AND I HIT A CAR STOPPED AT THE TRAFFIC LIGHT IN FRONT OF ME. I HAD PLENTY OF DISTANCE TO STOP. THE CAR DID NOT SLOW DOWN, IF ANYTHING, IT MAY HAVE SPEEDED UP, BUT I CANNOT DEFINITELY SAY THIS, AS I WAS TOO FREAKED OUT LOOKING AT THE CAR I WAS GOING TO HIT TO CHECK MY SPEED. THE ROAD WAS NOT ICY. THE IMPACT DEMOLISHED THE FRONT END OF THE PRIUS. MY AIR BAG ALSO DID NOT INFLATE. I HAVE WHIPLASH FROM THIS SECOND ACCIDENT. FORTUNATELY NO ONE ELSE WAS INJURED. I NOW REALIZE I HAD SEVERAL OTHER BRAKE 'SLIPPAGE' PROBLEMS LAST WINTER THAT DID NOT RESULT IN ACCIDENTS AND I DID NOT IDENTIFY THEN AS BRAKE PROBLEMS. I THOUGHT IT WAS MY SNOW TIRES, EVEN THOUGH THEY WERE BRAND NEW. I TOOK THE CAR BACK TO THE TIRE DEALER LAST MONTH WHO SAID THEY HAD NO OTHER COMPLAINTS ABOUT THAT BRAND OF TIRE, BUT I SO CONCERNED I HAD THEM REPLACE THE TIRES ANYWAY WITH NEW ONES OF A DIFFERENT BRAND. I HAVE OPENED A CASE WITH TOYOTA AFTER I STARTED TO RESEARCH 2010 PRIUS AND FOUND A RECALL ON THIS MODEL AND YEAR FROM BEFORE I LEASED THIS CAR. TOYOTA SAYS THERE IS NOT A RECALL ON MY VIN#. I WANT TOYOTA TO TAKE RESPONSIBILITY FOR THIS ACCIDENT AND TAKE BACK THE CAR. *TR

Dec 09, 2011

Crash: 1

Injuries: 1

ON DECEMBER 18, 2009 AT 4:40 PM IN THE STILL-LIGHT LATE AFTERNOON WE STRUCK A DEER IN THE ROAD WITH OUR 2010 TOYOTA PRIUS. THE CAR WAS LESS THAN ONE MONTH OLD AND STILL ON ITS FIRST TANK OF GAS. WE HAVE LIVED IN A SEMI-RURAL AREA OF NEW JERSEY FOR OVER 30 YEARS. DEER IN THE ROAD IS A FREQUENT OCCURRENCE HERE. BUT IN 30 YEARS, THOUGH WE HAVE HAD COUNTLESS SUDDEN COLLISION-AVOIDANCE STOPS IN OTHER CARS INCLUDING OUR 2007 PRIUS, WE HAVE NEVER HAD AN ACCIDENT. ON DECEMBER 18, TRAVELING AT APPROXIMATELY 35 MPH ON DRY, BUT AGED ASPHALT WE OBSERVED A DEER ENTERING THE ROAD. TO AVOID A COLLISION, THE BRAKES WERE JAMMED ON. BUT THIS TIME THE BRAKING EVENT SEEMED TO OCCUR IN SLOW MOTION. IT WAS THE FIRST SUDDEN STOP REQUIRED OF THIS NEW CAR. EVENTUALLY THE ABS SYSTEM ENGAGED AND THE CAR CAME TO A STOP, BUT ONLY AFTER STRIKING THE DEER WITH SUCH FORCE THAT THE CAR SUSTAINED $2500 WORTH OF FRONT END DAMAGE. LIGHTS, THE BUMPER AND FRONT PANELS NEEDED TO BE REPLACED. THE AIRBAGS DID NOT DEPLOY. POLICE AND INSURANCE REPORTS WERE FILED. TOYOTA HAS RECENTLY ACKNOWLEDGED A SOFTWARE-BASED DELAY OF ONE SECOND IN TRANSFERRING BRAKING FROM THE ELECTRONIC REGENERATIVE SYSTEM TO THE HYDRAULIC BRAKES. AT 35 MPH, THAT IS AN EXTRA 51 FEET TRAVELED IN THAT ONE SECOND BEFORE THE HYDRAULIC BRAKES ENGAGE. THAT 51 FEET WOULD HAVE PROVIDED MORE THAN ENOUGH DISTANCE TO AVOID THE COLLISION. UNTIL THIS UNSAFE CONDITION IS RESOLVED, WE HAVE TAKEN OUR 2010 PRIUS OFF THE ROAD. *TR

Feb 12, 2010

Crash: 1

TRACTION CONTROL SYSTEM,SERVICE BRAKES

3 complaints

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO ATTEMPT TO STOP THE VEHICLE, THE VEHICLE PROCEEDED TO ROLL FORWARD WHILE THE PEDAL WAS STILL DEPRESSED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

Feb 23, 2021

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 35 MPH, THE VEHICLE SKIPPED, JERKED, AND HESITATED TO RESPOND. ALSO, THE ABS AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER PUMP ASSEMBLY ACCUMULATOR WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 141,000.

Sep 07, 2016

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE TRACTION CONTROL, ABS, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PRESSURE ACCUMULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

Jul 25, 2016

POWER TRAIN,HYBRID PROPULSION SYSTEM

3 complaints

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Sep 21, 2020

MAKING A RIGHT TURN AT 15 MPH AND UPON PRESSING GAS PEDAL TO ACCELERATE AFTER COMPLETING TURN, POWER IS REDUCED TO 'LIMP HOME MODE' AT 10 MPH. CHECK HYBRID SYSTEM MESSAGE APPEARS ON CENTER CONSOLE. 1 MILE LATER THE VEHICLE LOSES ALL POWER AND WILL NOT RESTART. EMERGENCY TOWED TO NEAREST TOYOTA DEALERSHIP. INVERTER ON BACKORDER FROM LOS ANGELES WAREHOUSE AND ESTIMATE IS 3 WEEKS TO REPLACE. RETAIL PRICE OF INVERTER PLUS LABOR AND RENTAL CAR EXPENSES ALL COVERED UNDER WARRANTY IS ABOUT $11,000 USD. TOYOTA HAS BEEN EXEMPLARY IN THIS ORDEAL AND TAKING CARE OF THE CUSTOMER. THIS IS A HEADS UP TO OTHER OWNERS OF INVERTER RELATED TO RECALL: RECALL SUBJECT : INVERTER FAILURE MAY CAUSE HYBRID VEHICLE TO STALL REPORT RECEIPT DATE: FEB 12, 2014 NHTSA CAMPAIGN NUMBER: 14V053000 COMPONENT(S): HYBRID PROPULSION SYSTEM. *TR

May 13, 2014

ON THE DAY PRIOR TO THE EVENT, THE WEATHER WAS AROUND 55 DEGREES AND MISTY WITH OCCASIONAL LIGHT RAIN. OUR 2010 TOYOTA PRIUS IV WAS PARKED DURING MOST OF THE DAY. WHILE DRIVING ON INTERSTATE 35 IN TEXAS GOING 70 MPH, ALL OF A SUDDEN 4 DIFFERENT WARNING LIGHTS ILLUMINATED ON THE DASH ALONG WITH THE LARGE RECTANGULAR WARNING MESSAGE SAYING "CHECK HYBRID SYSTEM". THE VEHICLE LOST POWER TO THE WHEELS, THE ACCELERATOR DID NOT WORK EVEN THOUGH THE GASOLINE ENGINE WAS STILL RUNNING, THE VEHICLE COASTED TO THE SHOULDER WHERE IT WAS IMMOBILE AND HAD TO BE TOWED TO THE NEAREST TOYOTA DEALERSHIP. THIS WAS THE FIRST TIME WE HAD ANY TROUBLE WITH THE VEHICLE. THE ODOMETER READING WAS ~3,500 MILES. THE DTC CODE WAS DTC P0A3F "DRIVE MOTOR A POSITION SENSOR CIRCUIT". THE DEALER INITIALLY REPLACED THE ENTIRE INVERTER ASSEMBLY, WHICH DID NOT CORRECT THE PROBLEM. THEN THEY REPLACED THE ENTIRE TRANSAXLE FOR THE VEHICLE. THIS CORRECTED THE PROBLEM. I DO NOT HAVE EITHER OF THE PARTS THAT WERE REPLACED, ALTHOUGH I AM SURE TOYOTA DOES HAVE THE PARTS. *TR

Mar 11, 2011

ELECTRICAL SYSTEM,AIR BAGS

3 complaints

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AT START-UP THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKWAY TOYOTA LOCATED AT 50 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 07632, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CLOCKSPRING SPIRAL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,680. *LN CONSUMER STATED PRIUS WAS NOT PART OF THE RECALL.*JB

Jul 10, 2020

AIRBAG WARNING LIGHT ILLUMINATES. TOYOTA SERVICE TECHIE'S DIAGNOSTIC SHOWED A DISCONNECTED SPIRAL CABLE. TECHIE EXPLAINED THAT THE SPIRAL CABLE HAS ELECTRICAL CONNECTIONS TO THE DRIVER'S AIRBAG MODULE AND THE DRIVER'S AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT. HE SAID I SHOULD INSTALL A NEW CABLE SPIRAL ASSEMBLY KIT (AKA "CLOCK SPRING"), PART # 8430747020 AT A COST OF NEARLY $1000, INCLUDING OVER $700 FOR THE PART. I DID SOME RESEARCH. PART # 8430747020 WAS INSTALLED IN MANY TOYOTA VEHICLES, AND HAS BEEN RECALLED FOR THE SAME PROBLEM IN THE COROLLA, MATRIX, HIGHLANDER, TACOMA, RAV4, AND YARIS. SEE SAFETY RECALL E0M (E1M) APRIL 2015, UPDATE 5/12/14. THE PRIUS IS NOT MENTIONED IN THE RECALL, ALTHOUGH MY CAR HAS THE SAME EXACT PROBLEM WITH THE IDENTICAL PART, AND THE TOYOTA SERVICE SUPERVISOR AGREES IT IS THE SAME PROBLEM AND PART. I EXPLAINED THIS TO THE SERVICE TECHNICIAN AND SUPERVISOR, WHO CALLED TOYOTA, AND TOYOTA OFFERED TO COVER 50% OF THE COST OF THE PART, AND NONE OF THE LABOR COST. I ASKED WHETHER THEY COULD DO THE SAME FIX IN MY CAR AS THEY DO ON THE RECALLED VEHICLES, NAMELY INSTALLING PART # 04004-07122, AND THEY DECLINED. SEE TECHNICAL INSTRUCTIONS FOR SAFETY RECALL E0M SPIRAL CABLE REPLACEMENT. TOYOTA SHOULD BE RECALLING MY CAR AND FIXING THIS PROBLEM AT THEIR EXPENSE, NOT JUST REDUCING THE COST OF THE PART. SECOND, THEY SHOULD NOT BE REPLACING THIS DEFECTIVE PART WITH THE SAME DEFECTIVE PART. THEY SHOULD DO A FIX THAT WILL LAST. I ASSUME THE FIX THEY'VE DONE ON ALL OTHER VEHICLES, WITH PART # 04004-07122, WOULD WORK FOR MY PRIUS. THEY REFUSE. FYI- THE AIRBAG LIGHT HAS BEEN ON AND OFF FOR YEARS, AND SEEN BY TOYOTA DURING THAT PERIOD. THIS PARTICULAR PROBLEM WAS DIAGNOSED MAY 1, 2017. THEY BELIEVE THE PREVIOUS AIRBAG WARNING LIGHTS WERE UNRELATED TO THIS PARTICULAR ISSUE.

May 04, 2017

A WARNING LIGHT CAME ON FOR EPS AND 30 SECONDS LATER IT STALLED AND WOULD NOT STEER OR MOVE. I WAS DRIVING AT 6PM ON A FRIDAY IN MAJOR TRAFFIC

Feb 24, 2017

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

AS I WAS DRIVING 55-65 MPH ON THE HIGHWAY, THE CHECK HYBRID SYSTEM ALERT CAME ON, AND ALL OF A SUDDEN I LOST POWER. I WAS ABLE TO MAKE IT HOME BUT GOING UP HILL IT WOULD NOT GO FASTER THAN 35 MPH, AND 40-50 MPH ON FLAT GROUND. THIS HAPPENED ON A BUSY HIGHWAY WHERE THE AVERAGE SPEED IS 55-65 MPH

Nov 22, 2019

RECALL NOTICE EOE WAS PERFORMED ON MY 2010 PRIUS TO CORRECT AN INVERTOR PROBLEM. A SOFTWARE UPDATE WAS PERFORMED. ACCORDING TO MY DEALER AT CAPISTRANO TOYOTA AS WELL AS OTHER DEALERS THIS WAS JUST A BANDAID AND NOT A TRUE FIX. THE OWNER OF CAPISTRANO TOYOTA AS WELL AS OTHER TOYOTA DEALERS HAVE WRITTEN TO TOYOTA THAT THE INVERTOR NEEDS TO BE REPLACED. THE DEALER H,S HAD MANY CARS COME BACK AFTER THE SOFTWARE FIX AND HAD TO HAVE THE INVERTOR CHANGED. IF THE INVERTOR FAILS WHILE DRIVING, THE CAR CAN POSSIBLY JUST STOP RUNNING OR SLOW DOWN TO 15 MILES. THIS WILL BE VERY DANGEROUS AND POSSIBLY DEADLY.

Aug 23, 2018

WATER LEAKING FROM ENGINE COWEL GETTING INTO IGNITION COILS WHICH IS CAUSING ENGINE TO SHUDDER AND STOP SOMETIMES TOO. SEEMS TO BE A KNOWN TOYOTA ISSUE YET NOT BEING RECTIFIED BY MANUFACTURER. SEALS SEEM TO ALLOW WATER TO GET INTO THE IGNITION COILS HENCE THE ISSUE. VEHICLE IS STATIONARY WHEN FIRST OBSERVED THEN SHUDDERING AND MISFIRING OCCURRING AS VEHICLE IS BEING DRIVEN ALSO LEADING TO LOSS OF POWER AS ITS BEING DRIVEN WHICH IS QUITE DANGEROUS ON HIGHWAYS.

Sep 06, 2017

ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

VIN # : (XXXX) ON FEBRUARY 26, 2019, I ASKED AUTONATION TYOTA BUENA PARK ( AUTO NATION) TO UPDATE THE SOFTWARE AND REPLACE THE INVERT ASSEMBLY AS PER THE RECALL NOTICE LETTER FROM AUTONATION. ALSO, I EXPLAINED THAT MY CAR'S INVERTER AND ENGINE COOLANT WERE REPLACED ON NOVEMBER 19, 2015 WITH SHOWING THE INVOICE OF DCH TOYOTA OF SIMI VALLEY AND I HAD SAME OVERHEATING PROBLEM AS BEFORE IN SUMMER 2018. ON FEBRUARY 27, 2019, AUTONATION EMAILED ME AS PER THE ATTACHED COPY HERE THAT THE TOYOTA REPRESENTATIVE CAME TO AUTONATION AND DID NOT APPROVE REPAIR OR REPLACEMENT DUE TO HIGH MILEAGE (218,542) OF MY CAR. ON FEBRURY 28, I PICKED MY CAR BUT I WILL DRIVE AFTER RECEIPT OF TOYOTA'S CONFIRMATION THAT VEHICLE IS SAFE I BELIEVE THAT THE INVERTER ASSEMBLY SHOULD BE REPLACED REGARDLESS OF MILEAGE FOR MOTOR VEHICLE SAFETY IF MY CAR HAS EXPERIENCED INVERTER FAILURE. ALSO, I FILED MY COMPLAIN WITH NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY DEPARTMENT. REGARDS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 28, 2019

BECAUSE OF,AS DEALERSHIP SAID,THE CAR WAS STALLED AT THE HIGHWAY. I DON'T HAVE ANY STICKER ABOUT RECALL, BUT MOST PRIUS 2010 OWNERS SAID THAT OWNERS RECEIVING NOTIFICATION ABOUT INVERTER PROBLEM. I'M HEADING TO THE DEALERSHIP, WHO OFFERED ME TO FIX THE CAR FOR $3,500. COULD YOU PLEASE TAKE A LOOK, DO I HAVE ANY WARRANTY OR RECALLS ON THIS PARTICULAR VEHICLE PLEASE. THANK YOU.

May 17, 2017

WHILE BRAKING AT LOW SPEEDS (15 MPH OR LESS), ESPECIALLY UNDER WET ROAD CONDITIONS AND AFTER HITTING A BUMP (POT HOLE, ROUGH ROAD, ETC.), THE BRAKES TEMPORARILY FAIL AND THE CAR SKIDS, WITH LOSS OF POWER STEERING IT SEEMS AS WELL. I HAVE HAD THE RECALL WORK PERFORMED ON MY CAR, BUT IT STILL OCCURS. THE TOYOTA SOLUTION TO "STEP ON THE BRAKE HARDER" IS NOT ALWAYS A SOLUTION, ESPECIALLY AS THE PROBLEM SOMETIMES OCCURS NOT COMING TO A FULL STOP, BUT BREAKING DURING TURNING. THIS HAS HAPPENED AT LEAST 6 TIMES SINCE THE SO-CALLED RECALL "FIX" FOR THE BRAKING SOFTWARE WAS INSTALLED. *TR

May 19, 2010

STEERING,ELECTRICAL SYSTEM,ENGINE

3 complaints

WHILE THE VEHICLE WAS IN MOTION, THE ENGINE STARTED SHAKING, THE STEERING AND BRAKES LOCKED UP AND THE ENGINE CEASED UP AS THE CAR SHUT OFF. GOT ERROR CODE P3190 FOR POOR ENGINE POWER, AND THEN A DAY LATER EVERYTHING WAS NORMAL. THIS IS THE 2ND TIME THIS HAS HAPPENED WHILE DRIVING, THE FIRST TIME WAS IN A 2002 PRIUS.

Jan 24, 2019

THE VEHICLE WAS HAVING ISSUE WITH THE STEERING LOCKED UP WHEN TURNING WITH MOTION ABOUT 20+MPH. THE HYBRID SYSTEM IS NOT AS ADVERTISED THE 50MPG IN ANY WAY AS IT ONLY GETS AVERAGE ABOUT 35MPG. THE VEHICLE HAS 87000 MILES AND THE OLD SYMPTOMS FROM SECOND GENERATION FOLLOWED SUIT WITH IT. THE DASH WENT TOTALLY OFF WHEN WEATHER IS COLD AND SUDDENLY TURNED BACK ON WHEN IT GETS WARM. I HAD DRIVEN A FEW MILES WITHOUT THE DASH ON AND IT WAS A BAD EXPERIENCE SINCE I CANNOT FIGURE OUT THE SPEED OR WHAT IS GOING ON. THE STEERING IS THE MAJOR ISSUE AS WE DARE NOT TO DRIVE THE CAR AND THE TECHNICIANS FROM THE DEALER SAID NOTHING WRONG WITH THE VEHICLE BUT THIRD PARTY TECHNICIANS RECOMMEND TO TAKE TO TOYOTA FOR RECALL.U TURNS ARE THE WORSE THAT LOCKED THE STEERING AND THE CAR ALMOST COME TO A STOP WITH BEEPING ALARMS.

Apr 08, 2018

CHECK HYBRID SYSTEM CAR SHUTS OFF AND CAN NOT RESTART, TRIED SYSTEM RESET PER MANUAL BUT WOULD NOT CLEAR HYBRID. TOWED TO DEALER, DTC CODE P3004-800, TECH SAID THIS WAS THE ONLY CODE, HAD RECALL EOE REFLASH 04-14-2014 IPM EXTENDED 15 YEARS. CAR WAS IN MOTION PER WIFE. (IT HAD BEEN RAINING) THE DTC P3004-800 POWER CABLE MALFUNCTION

Dec 29, 2015

AIR BAGS,SERVICE BRAKES

3 complaints

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH, THE ANTI-LOCK BRAKES INDEPENDENTLY ENGAGED AND THE POWER STEERING AND BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT VEERED OFF THE ROAD AND ROLLED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED RIBS, AND SEVERAL LACERATIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Jul 06, 2016

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE CURB. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

Oct 02, 2015

Crash: 1

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 10 MPH IN A PARKING LOT AND MADE A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR. THE CONTACT DEPRESSED HER BRAKES IMMEDIATELY BUT THE BRAKES FAILED, CAUSING THE CONTACT TO DRIVE OVER A STOP SIGN, A CURB AND THEN CRASHING INTO TWO APARTMENT A/C UNITS. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS AWAITING A RULING FROM HER INSURANCE ADJUSTER TO DETERMINE WHETHER OR NOT THE VEHICLE WOULD BE DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 50,000.

Apr 28, 2014

Crash: 1

TIRES,WHEELS

3 complaints

I TURNED INTO A PARKING LOT AND STAYED WAY TO THE RIGHT BECAUSE OF A LARGE TRUCK ON THE DRIVERS SIDE AND WENT OVER THE CURB AND BOTH TIRES BLEW. *TR

Mar 02, 2013

THIS A SECOND PAIR OF NEW TIRES WE BUY. THEY WERE WORN UNEVENLY. WE DO TIRE ROTATION EVERY 5,000 MILES AND ALIGNMENT EVERY 10,000 MILES. HOWEVER, THE CAR ITS THE TIRES VERY UNEVENLY. THE TIRE PRESSURE IS CHECKED AND KEPT AT THE GIVEN MANUFACTURER RECOMMENDATIONS. ALL MY FRIENDS THAT OWN TOYOTA'S HAVE SIMILAR PROBLEMS. THIS IS A SERIOUS ISSUE THAT COULD LEAD TO AN ACCIDENT IF THE TIRES GET TORN WHEN DRIVING. PLUS WE ARE DAMAGING THE ENVIRONMENT WHEN WE ARE REPLACING THE TIRES SO OFTEN. I HAD SIMILAR TIRES IN A DIFFERENT CAR, THEY LASTED 90,000 MILES. HERE I CANNOT GET 25,000 MILES OUT OF THEM. *TR

Sep 21, 2012

FRONT TIRES CHIPPING ON THE INSIDE AND OUTSIDE. TOLD TO GET THEM ROTATED AND ALIGNMENT. 6 LUG NUTS BROKE OFF DURING THE ROTATION AND THE ALIGNMENT WAS NOT THAT FAR OFF. TOLD THE TIRES WHERE THE WRONG ONES FOR THAT HEAVY OF A VEHICLE. TOOK TO THE DEALER AND HE LAUGHED AT ME AND SAID THEY WOULD LOVE TO CHARGE ME TO REPLACE ALL MY LUG NUTS AND THOSE WHERE THE RIGHT TIRES FOR THE VEHICLE AND HE SAID I WAS LUCKY TO GET 35,000 MILES OUT OF THEM BECAUSE EVERYONE ELSE ONLY GOT 25,000 MILES WITH THE TIRES HE THEN TRIED TO SELL ME A NEW SET OF TIRES. FOUR DAYS LATER THE CAR DECIDED TO DRIVE ITSELF INTO A TREE AT 20 MILES AN HOUR. NO AIR BAGS DEPLOYED BUT THE CAR WAS TOTALED. *KB

Jul 21, 2011

Crash: 1

Injuries: 1

FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM

3 complaints

STARTING MY VEHICLE AND LEAVING MY GARAGE AT 2 MPH THE MASTER WARNING LIGHT, CHECK HYBRID SYSTEM LIGHT, AND MALFUNCTION INDICATOR/CHECK ENGINE LIGHT WERE ALL LIT UP. WITH A TERRIBLE SMELL ELECTRICAL/FUEL. I IMMEDIATELY SHUT THE CAR OFF AND LET IT SIT. AFTER A FEW SECONDS I TRIED AGAIN WITH THE SAME RESULT. THE OWNERS MANUAL SAYS TO NOT DRIVE AND CONTACT TOYOTA DEALER IMMEDIATELY. WHEN THE TOW TRUCK ARRIVED I AGAIN TRIED TO START THE VEHICLE AND THE WARNINGS WERE NOT PRESENT. THE DEALER INVESTIGATED AND SAID IT WAS OVER ETHANOL IN THE FUEL. THE FUEL HAS BEEN TESTED AND FOUND TO BE 6-8%, WHICH IS ACCEPTABLE. THE DEALER AT THE TIME OF THE REPAIR WANTED $450 TO DROP AND CLEAN THE TANK. INSTEAD I CHOSE TO GO WITH THE PHILLIPS TOYOTA (LEESBURG FLORIDA, PHONE 352-728-2030) DEALER SERVICE MANAGER, DAVID NEWTON TO THE CLOSEST GAS STATION AND FILL UP. SINCE THEN THERE HAS NOT BEEN A PROBLEM, BUT I AM CONCERNED FOR MY SAFETY IN NOW DRIVING THE VEHICLE. AS THIS IS A HYBRID WHICH I PURCHASED TO HELP OUR COUNTRY WITH ENERGY SECURITY (56 MPG) BUT AM AFRAID AS A RETIREE WITH MY WIFE THAT THIS COULD HAVE ENDED DIFFERENTLY IF WE WERE ON THE INTERSTATE TRAVELING. WITH THE REPUTATION OF TOYOTA AND THE UNEXPECTED ACCELERATION WE ARE CONCERNED THAT THE INITIAL PROBLEM HAS NOT BEEN FOUND AND WILL RECUR. THIS COULD HAPPEN ON THE INTERSTATE HIGHWAY WITH A MUCH DIFFERENT OUTCOME. I AM REPORTING THIS TO GO ON RECORD WITH THIS PROBLEM JUST IN CASE AN ACCIDENT OR FATALITY IS INVOLVED THE NEXT TIME, IF IT HAPPENS AGAIN. THANK-YOU AND I CAN EMAIL MY FILE WHICH HAS BEEN SENT TO [email protected] UNDER THEIR REFERENCE#[XXX], AND FLORIDA DIVISION OF CONSUMER SERVICES, [XXX]. I HAVE ALSO REQUESTED A MEETING WITH THE TOYOTA CORPORATION REPRESENTATIVE THROUGH THE DEALER SERVICE MGR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 25, 2013

I WAS ON A TRIP TO ARIZONA AND WHEN DRIVING IN MY 2010 PRIUS FROM FLAGSTAFF TO PHOENIX DURING THE EVENING, THE BATTER DISPLAY'S TOP SEGMENT GLOWED RED MANY TIMES IN THE DESCENT FROM FLAGSTAFF. IT WAS A VERY DIFFICULT TO DRIVE TO KEEP THE TOP SEGMENT FROM TURNING RED AS THE VEHICLE WAS COASTING AND I DID NOT WANT TO EXCEED THE SPEED LIMIT SO I REALLY DID NOT NOW WHAT TO DO. I DECIDED TO SHIFT TO NEUTRAL SO THE ENGINE WAS NOT BREAKING. HOWEVER IN NEUTRAL I WAS WEARING OUT MY VEHICLES BRAKES WHICH ALSO WORRIED ME BECAUSE OF THE POSSIBILITY OF OVERHEATING THE BRAKES. I LOOKED IN MY VEHICLE MANUAL BUT NOTHING AS IN THE BOOKLET ABOUT THIS TYPE OF OCCURRENCE. SO I ASKED MY TOYOTA SERVICE PERSONNEL AT RUDY LUTHER TOYOTA IN GOLDEN VALLEY, MN AND THEY HAD NOT HEARD OF THIS PROBLEM. HE GAVE ME A THE TELEPHONE NUMBER FOR CUSTOMER SERVICE REPRESENTATIVES AT TOYOTA AND AFTER DISCUSSING THIS INCIDENT WITH MANY PEOPLE IN CUSTOMER SERVICE AT TOYOTA, THE END RESULT WAS "THAT THE BATTERY WAS FULLY CHARGED AND WHEN THIS OCCURS THE TOP BAR WILL GLOW RED BUT THIS WILL NOT EFFECT THE BATTERY". I DO NOT KNOW IF THIS IS TRUE OR TOYOTA IS JUST PUTTING ME OFF BUT OTHERS AT THE FOLLOWING TOYOTA FORUM HAVE ALSO EXPERIENCED THIS PROBLEM. IS THIS A SAFETY PROBLEM, I DO NOT KNOW. IS IT A BATTERY WARRANTY PROBLEM, I DO NOT KNOW. BUT PLEASE LOOK AT THIS FORUM THREAD AND MAYBE YOU CAN DISCUSS THIS MORE FULLY WITH TOYOTA. HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/67994-ALL-BARS-BATTERY-INDICATOR-4.HTML ON THE RETURN TRIP AND HERE IN MINNESOTA I HAVE NOT HAD THIS PROBLEM OCCUR AS THERE ARE NOT MANY LONG DESCENTS. *TR

May 07, 2010

2010 TOYOTA PRIUS - WHEN BRAKING, IF YOU HIT A BUMP OR POT HOLE IN THE ROAD, THE CAR LUNGES FORWARD (ACCELERATES). YOU HAVE TO REALLY PAY ATTENTION FOR THIS OCCURRENCE OR YOU WILL REAR END SOMEONE. I HAS HAPPEN ABOUT 5 TIMES NOW. THIS SEEMS TO BE A ELECTRONICS ISSUE NOT A PEDAL PROBLEM. *TR

Feb 03, 2010

SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER

3 complaints

I WAS MAKING A SHARP RIGHT TURN TO PULL INTO A PARKING SPACE, SLOWING TO A STOP. THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED FORWARD OUT OF MY CONTROL. I APPLIED THE BRAKES AS HARD AS I COULD, WITH NO RESPONSE. AS THE CAR WAS RACING INTO A TREE, I SHUT OFF THE ENGINE BY PUSHING THE POWER BUTTON TO OFF. THE CAR KNOCKED DOWN A TREE AND CAME TO A STOP ON TOP OF IT.

Jun 30, 2011

Crash: 1

Injuries: 1

I'VE BEEN HEARING IN THE NEWS ABOUT THE POTENTIAL OF A BRAKING ISSUE WITH THE 2010 TOYOTA PRIUS. JUST WANTED TO LET YOU KNOW THAT I DEFINITELY NOTICED THIS ISSUE IN MY NEW PRIUS. APPROXIMATELY ONCE A MONTH, WHEN I'M BRAKING OVER AN UNEVEN OR SLIPPERY SURFACE, ESPECIALLY IF IT IS ONLY ONE SIDE OF THE CAR GOING OVER THE SLIPPERY SURFACE, WHILE I'M BRAKING, THERE IS A MOMENT LASTING LESS THAN A SECOND WHERE IT FEELS LIKE THE BRAKES DISENGAGE. (CAUSES YOUR HEART TO SKIP A BEAT WHEN IT HAPPENS.) I ALSO NOTICED A SEPARATE QUIRK THE OTHER DAY THAT I WANT TO PASS ON TO YOU. I'M NOT SURE IF THIS WAS DONE DELIBERATELY BY TOYOTA OR WHETHER THIS IS A DEFECT, HOWEVER, I BELIEVE MY SPEEDOMETER IS CALIBRATED SO THAT IT READS A SPEED THAT IS 2 MPH FASTER THAN MY ACTUAL SPEED. I NOTICED THIS WHEN I WENT ON A TRIP AND USED MY WIFE'S TOM TOM, WHICH USES ITS GPS SIGNAL TO MEASURE THE SPEED OF THE CAR. THE TOM TOM IS USUALLY SPOT ON IN MY WIFE'S ACURA. IN THE PRIUS, IT WAS INDICATING THAT MY TRUE SPEED WAS 2 MPH LESS THAN WHAT MY SPEEDOMETER INDICATED. I'M WONDERING IF THIS WASN'T SOMEHOW INTENTIONALLY DONE BY TOYOTA TO GET BETTER PERCEIVED GAS MILEAGE BY THE DRIVER. HAVING THE CAR GET OVER THE 50 MPG THRESHOLD IS A BIG MARKETING ADVANTAGE FOR THEM. GETTING OVER THIS THRESHOLD WOULD BE EASIER IF THE ACTUAL SPEED OF THE CAR WAS LESS THAN THE PERCEIVED SPEED. *TW

Feb 07, 2010

1.I PURCHASED THIS 2010 PRIUS IN AUGUST 2010. I HAVE EXPERIENCED UNANTICIPATED ACCELERATION TWO TIMES SINCE THE LAST (INITIAL) SERVICE. ONCE WITH MY HUSBAND DRIVING ON ROUTE 17 AND THE OTHER TIME WHILE I WAS DRIVING ON A LOCAL ROAD. 2.AS I STATED IN MY SERVICE PAPERWORK WHEN THE CAR WAS FIRST SERVICED, THERE IS A PROBLEM WITH THE BRAKES. THEY DO NOT STOP ON UNEVEN ROAD SURFACES, SUCH AS POT HOLES, BUMPS, ETC. YOUR SERVICE DEPARTMENT SAID THAT THIS IS CAUSED BY THE ABS AND IT IS ?NORMAL?. OBVIOUSLY THERE IS STILL A PROBLEM. PLEASE ADVISE WHAT WILL BE DONE TO CORRECT THIS ISSUE. 3.WHEN START THE ENGINE FIRST THING IN THE MORNING (OR WHEN THE CAR HAS NOT BEEN DRIVEN FOR A WHILE) OFTEN, BUT NOT ALWAYS, IT MAKES A GRINDING NOISE WHEN STARTING *TW

Feb 07, 2010

SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

I HAVE A 2010 PRIUS, AND WHEN I APPLY THE BRAKES AT ANY INTENSITY AND MY VEHICLE HITS A DEFECT IN THE ROAD SURFACE, THE ABS SYSTEM SEEMS TO RELEASE BRAKE PRESSURE TO ALL 4 WHEELS COMPLETELY FOR ABOUT HALF A SECOND. THIS MAKES ME QUESTION THE EFFECTIVENESS OF THE BRAKES IN AN EMERGENCY SITUATION, ESPECIALLY ON HOUSTON'S NOTORIOUSLY NEGLECTED ROADWAYS. I WAS TOLD THAT THIS WAS NORMAL BY BOTH TOYOTA MOTOR CO. AT 1-800-331-4331 AND ALSO BY THE DEALER. TMC INFORMED ME THAT THIS IS THE WAY THAT THE ABS SYSTEM WAS DESIGNED. PLEASE LAUNCH AN INQUISITION AND/OR INVESTIGATION INTO THIS MATTER, FOR THE SAFETY OF THE OWNERS OF ALL TOYOTA PRIUS VEHICLES. *TR

Feb 17, 2011

UPON BRAKING APPROACHING A STOPLIGHT, MY 2010 TOYOTA PRIUS HIT A POTHOLE AND SUDDENLY JERKED FORWARD, THEN RETURNED TO SLOWING. I KEPT MY FOOT ON THE BRAKE AND THE CAR STOPPED NORMALLY. *TR

Feb 05, 2010

DEAR, NHTSA I WAS DRIVING MY PRIUS IN NOVEMBER OF 2010 AND NOTICED THAT THE BRAKING SYSTEM WAS NOT BRAKING WELL. I RECENTLY WAS INVOLVED ON JAN 29, 2010 IN AN INCIDENT DRIVING OUT OF THE PARKING LOT FROM WORK WERE THE BRAKES FAILED ON THE VEHICLE WHEN I WENT TO STOP THE VEHICLE AND THE CAR SKIDDED AND STRUCK SOME ICE/SNOW (ONE THE EDGE OF THE PARKING LOT) CAUSING DAMAGE TO MY FRONT PASSENGER SIDE BUMPER. I AM NOT AS CONCERNED ABOUT THE DAMAGE AS I AM ABOUT MY OVERALL SAFETY IN THE VEHICLE. I HAVE REPORTED THE PROBLEM TO TOYOTA AND THEY HAVE RESPONDED AND I HAVE TOLD THEM THAT THERE IS AN ISSUE WITH THE BRAKING. I WANT TO TAKE THIS TIME TO FORMALIZE MY COMPLAINT. I AM NOT CHECKING CRASH AND PROPERTY DAMAGE DUE TO THE FACT THAT IT IS NOT WELL DEFINED ON THIS PAGE ALTHOUGH I HAD PROPERTY DAMAGE TO THE CAR ITSELF AND I CRASHED INTO SNOW/ICE ON THE SIDE OF THE ROAD. *TR

Feb 03, 2010

SERVICE BRAKES, ELECTRIC,EQUIPMENT

3 complaints

DRIVING 2010 TOYOTA PRIUS. SEEMED TO HAVE 'SKIPPED' FORWARD WHILE GENTLE BRAKING OVER BUMPY ROAD (SMALL BUMPS). CAR HAD ALLEGEDLY HAD ELECTRIC REPAIR TO ABS FOR THE PRIUS, HOWEVER; WILL TAKE TO ANOTHER DEALER TO CONFIRM. I REALIZE THERE ARE PRIVACY CONCERNS AS AN OWNER, AND I'M NOT LOOKING TO PUT EMPHASIS ON MYSELF, HOWEVER; AFTER SUPPOSED REPAIRS TO THE BRAKE SYSTEM I AM WORRIED THAT THE ELECTRONIC UPDATE TO THE PRIUS 2010 WAS NOT SUFFICIENT. THE SLIGHT 'JOLT' THAT I FELT MADE ME THINK INITIALLY I WAS BUMPED IN THE BACK OF MY CAR. THANKS AGAIN FOR INVESTIGATING THIS. *TR

Mar 04, 2010

2010 TOYOTA PRIUS: HAD THE CAR FOR SEVERAL MONTHS AND REALLY ENJOY DRIVING IT...OKAY, I LIKE THE MILEAGE, IT'S NOT A CORVETTE THOUGH. HAVE NOTICED ON ROUGH PAVEMENT AND POTHOLES THAT THE BRAKES DO SEEM TO GIVE A LITTLE. HOWEVER ON 19 FEB 10 I HIT THE BRAKES TO STOP AND IT FELT LIKE THE SIMPLY MADE A GRINDING SOUND AND BARELY SLOWED AT ALL...THE HARDER I PRESSED THE LESS THE SEEMED TO APPLY. THESE CARS ARE DANGEROUS AND SHOULD BE REMOVED FROM THE ROADS UNTIL TOYOTA FIXES THIS AND PROVES THE PROBLEM IS CORRECTED...I WILL NOT DRIVE IT UNTIL THEY DO SO... *TR

Feb 23, 2010

TOYOTA PRIUS 2010. BRAKES NOT WORKING WHEN ON SLIPPERY SERVICE AND WHEN HITTING BUMPS. *TR

Feb 05, 2010

ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC

3 complaints

1. ON FRIDAY, FEBRUARY 26TH, 2010 I HAD MY 2010 PRIUS "FIXED" AT A TOYOTA DEALERSHIP FOR THE BRAKE/ACCELERATION RECALL. I HAD EXPERIENCED BRAKING/ACCELERATION ISSUES ONLY 3 TIMES IN 5 MONTHS OF OWNING THE VEHICLE BEFORE HAVING IT RECALLED. 2. IN THE LAST 2 DAYS I HAVE EXPERIENCED THE BRAKING/ACCELERATION PROBLEM TWICE. THE PROBLEM SEEMS TO HAVE GOTTEN WORSE. ESSENTIALLY WHAT OCCURS IS A SUDDEN JERKING FORWARD OF THE CAR, WHETHER OR NOT THE BRAKING SYSTEM IS DEPRESSED, TYPICALLY WHEN GOING OVER ROUGH TERRAIN OR UNEVEN PAVEMENT. I OCCURRED BOTH TIMES AT RELATIVELY LOW SPEEDS BETWEEN 10-20 MILES AN HOUR AND THE ACCELERATION LASTED ONLY A SECOND OR 2, BUT IS VERY ALARMING, ESPECIALLY IF A CAR IS IN FRONT OF YOU. *TR

Mar 03, 2010

WHILE SLOWING DOWN (FOOT ON THE BRAKE) FOR A LIGHT OR ROAD BUMP, THE CAR SUDDENLY ACCELERATES UNTIL I PRESS HARDER ON THE BRAKE. THIS HAS OCCURRED ABOUT 10 TIMES SINCE I PURCHASED THE CAR SUMMER OF 2009. NO ACCIDENT BUT ALMOST REAR-ENDED THE CAR IN FRONT OF ME SEVERAL TIMES. BROUGHT TO TOYOTA AND TOLD NOTHING WAS WRONG AND I WASN'T USED TO THE ABS SYSTEM. THIS CAN'T EXPLAIN THE SUDDEN ACCELERATION AND NEAR MISS ACCIDENTS. *CN

Feb 06, 2010

1. I BOUGHT MY 2010 PRIUS NEW FROM A TOYOTA DEALER IN EARLY DECEMBER OF 2009. 2. WHEN I AM APPLYING THE BRAKES TO SLOW DOWN, IF I HIT A POTHOLE, BUMP, OR SPEED BUMP THE BRAKES WILL STOP WORKING AND THE CAR WILL LURCH FORWARD. I HAVE EXPERIENCED THIS BRAKE FAILURE AT LEAST 20 TIMES, WITH VARYING SEVERITY. IT CAN HAPPEN ANY TIME I AM TRYING TO SLOW DOWN AND HIT A BUMP OR POTHOLE (E.G.. TRYING TO SLOW DOWN BECAUSE THE CAR IN FRONT OF ME IS STOPPING, OR BECAUSE I AM APPROACHING A STOP SIGN OR RED LIGHT, OR BECAUSE I AM TURNING OR GOING INTO A CURVE). SO FAR, THIS BRAKE FAILURE HAS NOT CAUSED AN ACCIDENT BUT IT HAS CAUSED ME TO COME VERY CLOSE TO HITTING THE CAR IN FRONT OF ME ON ONE OCCASION. I HAVE COME TO NO LONGER FEEL SAFE DRIVING MY PRIUS BECAUSE I CANNOT TRUST THE BRAKES WHEN THERE ARE BUMPS OR POTHOLES IN THE ROAD. 3. I BROUGHT MY PRIUS TO THE SERVICE CENTER OF THE DEALERSHIP WHERE I PURCHASED THE CAR. I BROUGHT THE CAR IN ON 2/4/2010. THAT EVENING WHEN I SPOKE TO THE MECHANIC, HE TOLD ME THAT THE BRAKES ARE NORMAL AND THAT HE DID NOT DO ANYTHING TO FIX MY CAR AND THAT I COULD PICK MY CAR UP. I THEN SPOKE WITH THE MANAGER AND TOLD HIM THAT I DID NOT FEEL SAFE DRIVING THE CAR UNTIL THEY FIXED THE BRAKING PROBLEM. MY CAR IS STILL AT THE DEALERSHIP AND HAS NOT BEEN FIXED BECAUSE THEY ARE REFUSING TO ACKNOWLEDGE THAT THE BRAKES ARE NOT FUNCTIONING SAFELY. *TR

Feb 05, 2010

SERVICE BRAKES, ELECTRIC,UNKNOWN OR OTHER

3 complaints

BRAKES DISENGAGE MOMENTARILY WHEN BRAKING ON A ROUGH OR RIPPLED SURFACE. IT GIVES THE FEELING THE VEHICLE IS BEING ACCELERATED. UNCONTROLLED TRAVEL DISTANCE CAN BE LENGTHLY. I HAVE EXPERIENCED FOUR SUCH INSTANCES.

Feb 08, 2010

WHEN APPLYING THE BRAKES OVER A BUMPY OR METALLIC SURFACE, THERE IS A UNCOMFORTABLE DELAY UNTIL THE BRAKES "KICK IN". THIS HAS BEEN GOING ON FOR SOME TIME.

Feb 07, 2010

I HAVE A 2010 PRIUS. WHEN I GO OVER SMALL BUMPS WHILE BREAKING, THE BRAKES STOP WORKING AND THE CAR ACCELERATES FOR A BIT. DISCONCERTING. *CN

Jan 27, 2010

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES

2 complaints

The contact owns 2010 Toyota Prius. The contact stated that while depressing the brake pedal, the ABS, brakes, and the vehicle stability control warning lights were illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster and accumulator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall; however, the recall had expired. The failure mileage was 172,000.

Nov 03, 2025

AS I WAS DRIVING, I NOTICED THAT WHEN I PRESSED ON THE BRAKES, THE CAR WOULD JERK FORWARD BEFORE COMING TO A STOP. ONCE STOPPED (BUT STILL TURNED ON), THE CAR MADE A BUZZING NOISE I HAD NEVER HEARD BEFORE. NO WARNING LIGHTS CAME ON, AND THE BRAKES DID NOT SQUEAK. AN HOUR LATER, MY HUSBAND DROVE THE CAR HOME FOR ME (I RODE WITH A FRIEND), AND HE REPORTED THAT WARNING LIGHTS CAME ON AND THE BRAKES DID NOT WORK PROPERLY. IN ORDER FOR THE BRAKES TO WORK, HE HAD TO PRESS VERY HARD ON THEM AND ALSO ALLOW MUCH MORE DISTANCE FOR THE CAR TO STOP. HE COULD HAVE EASILY CRASHED INTO THE BACK OF ANOTHER VEHICLE. HE TOOK THE CAR TO THE TOYOTA DEALERSHIP AND WAS INFORMED THE BRAKE BOOSTER ASSEMBLY WOULD HAVE TO BE REPLACED. THIS IS THE SAME COMPLAINT AS A 2010 PRIUS RECALL, BUT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, SO I DID NOT RECEIVE A NOTICE IN THE AIL. ALSO, WE HAD TO PAY $3008 TO HAVE THE BRAKE BOOSTER ASSEMBLY REPLACED. THE CONSUMER REFERENCED RECALL # 13V235000. UPDATED 02/11/16. *JB

Jan 13, 2016

POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

The contact owns a 2010 Toyota Prius. The contact stated while driving 45 MPH downhill on a mountain and depressing the accelerator pedal, the pedal travelled down to the floorboard, but the vehicle failed to accelerate as intended. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle several times, the vehicle responded as needed. The contact stated that the failure recurred after making a turn at 3-4 MPH downhill. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was 194,000.

Jul 24, 2025

ON THREE OCCASIONS, WHILE DRIVING ON CLEAN, DRY ROAD SURFACES, MY 2010 PRIUS SUDDENLY AND BRIEFLY ACCELERATED WITHOUT ANY WARNING AFTER I DROVE OVER MINOR BUMPS AND, ONE 1 OCCASION, A MANHOLE COVER, WHILE BRAKING. THE SENSATION WAS THAT OF THE ENGINE SUDDENLY SURGING AND ACCELERATING. I WAS FORTUNATELY ABLE TO APPLY HARDER PRESSURE TO THE BRAKE PEDAL, REGAINED CONTROL OF THE VEHICLE AND AVOIDED CRASHING INTO THE CAR IN FRONT OF ME. I SPOKE WITH A TOYOTA FIELD TECHNICAL SPECIALIST TODAY WHO TOLD ME THAT THE MECHANICS OF THE CAR ARE SUCH THAT IF A WHEEL HITS A BUMP OR MOVES ONTO A SURFACE THAT CAUSES IT TO ROTATE AT A DIFFERENT RATE VERSUS THE OTHER WHEELS, THE CAR THINKS IT IS GOING INTO A SKID, AND THE ABS SYSTEM KICKS IN. ALSO, THE SYSTEM THAT GENERATES ENERGY TO RECHARGE THE BATTERY, WHICH ALSO EFFECTIVELY BRAKES THE CAR, SUDDENLY CEASES TO OPERATE. CONSEQUENTLY, YOU HAVE THE SENSATION OF ACCELERATION WHEN IN FACT, ACCORDING TO THE TOYOTA SPECIALIST, THE CAR STOPPED DECELERATING. NONETHELESS, THIS SUDDEN DECELERATION IS UNEXPECTED, AND IF I WAS NOT FOCUSED AT THOSE EXACT MOMENTS AND FAILED TO IMMEDIATELY APPLY SIGNIFICANT PRESSURE TO THE BRAKE PEDAL, I COULD HAVE EASILY CRASHED INTO AN OBJECT, OR CAR, OR PERSON, IN FRONT OF ME. I DO NOT FEEL SAFE IN THIS CAR, AND AM WORRIED THAT MY WIFE OR SON COULD HAVE A MAJOR PROBLEM RESPONDING TO THIS SUDDEN LACK OF CONTROL. THERE IS GREAT POTENTIAL FOR SERIOUS INJURY OR DEATH FROM THIS TYPE OF INCIDENT. MY CAR IS ABOUT 1 MONTH OLD, WITH 1,250 MILES ON IT. I UNDERSTAND FROM THE SPECIALIST THAT TOYOTA DEALERSHIPS ON LONG ISLAND HAVE HAD AT LEAST ONE OTHER SIMILAR COMPLAINT. *TR

Sep 22, 2009

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES

2 complaints

Heading westbound on I-70, taking Exit 29 off ramp from highway, I drove over uneven pavement. My traction control, ABS and brake lights illuminated, the brakes suddenly felt mushy. As I approached the stoplight at the end of the exit ramp, I questioned whether I would be able to stop. Scared me immensely. Luckily no cars were near me. I now do not have ABS, Traction Control, stability control OR regenerative braking.

Sep 30, 2024

My car accelerated significantly on its own while I was pulling into a parking stall in a private parking lot. It caused my vehicle to jump a curb and accelerate up a dirt divider and push over a bush that was planted in the dirt divider. Depressing my brakes did not Decelerate the car, so I pressed the Park button to eventually stop the vehicle. I’m not sure what speed it was traveling when it accelerated, but I could smell burning rubber at the end of the incident. I’m not sure when the smell first occurred.

May 24, 2024

Crash: 1

VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

2 complaints

The ABS, VSC/traction control, and brake system warning lights all came on at the same time in my 2010 Toyota Prius. I almost lost control of my car's braking ability. Afterwards, the hybrid system does not perform its regenerative braking/recharging any longer. And the cruise control mode doesn't work also. The DTC from the OBD2 port is C1391 - abnormal leak in the brake fluid accumulator. I found out that this issue is widespread among Gen 3 Priuses, but Toyota has not made this officially a recall campaign, but classifies it as a "customer support bulletin." But the issue is dangerous enough that it should be a recall item. I moved homes in fall of 2018, and Toyota says it mailed out a letter about this brake issue and resulting campaign, but I never received the letter. I was totally unaware that this was a safety issue, that Toyota acknowledged it, and that this safety issue with an ongoing "recall" campaign with an expiration date. Toyota denies that this is a recall issue, and will not provide this service. I would like for NHTSA to reopen and investigate this issue, and make Toyota issue a general recall campaign to resolve this dangerous safety problem with the car.

Feb 07, 2023

BRAKE ACTUATOR HAS FAILED. TRACTION CONTROL, ABS, BRAKE LIGHTS ILLUMINATED ON DASH. MORE EFFORT NEEDED TO ENGAGE BRAKES. THIS AFFECTS THE REGENERATIVE BRAKING AS IT NO LONGER CHARGES ON BRAKING AS IT WAS DESIGNED. CHECKED TOYOTA WEBSITE FOR RECALLS SINCE THIS IS SAFETY RELATED, AND THERE ARE NONE. WHICH IS QUITE DISTURBING. I'VE RESEARCHED PRIUS FORUMS AND THIS SEEMS TO BE AN ONGOING PROBLEM. TOYOTA ISSUED A RECALL FOR THE GENERATION 2 MODEL, HOWEVER THIS SEEMS TO BE A PROBLEM FOR GENERATION 3 MODELS AS WELL. THE PROBLEM DID OCCUR WHEN ON THE HIGHWAY TRAVELING AT 60 MPH.

May 24, 2018

SUSPENSION

2 complaints

Strut mount on Monroe Quick Strut catastrophically failed with no warning. No corrosion noted, appears to be metal fatigue due to inferior design / manufacturing of aftermarket strut mount. Failure happened when leaving driveway at low speed; no prior noises or warning occurred.

Jun 09, 2022

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED. THE CONTACT MENTIONED THAT THE FAILURE WAS CAUSING THE REAR PASSENGER SIDE TO MAKE A HOWLING SOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 39,000.

Oct 01, 2012

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

2 complaints

My problem began when I pressed my brakes and instead it accelerated. I thought maybe my foot slipped and didn’t know what it meant. It happened again a few weeks later and then all of the dash lights went on that indicated that I had to have the big brake recall repair. Being that my car is past the 10 year warranty and past the extension for mileage, I had to pay out of pocket. This repair was done and upon receiving my car back, the gas mileage instantly began to drop. It went from averaging 42-48MPG in my town to 25-30MPG. I took it in the be looked at and they ensured me nothing was wrong with the car AT ALL. The battery wasn’t holding charge on top of this and it wasn’t reading the same on the dash about the 0-100 current gas mileage you’re getting as you go (the lines scale thing) that goes up when you let off the gas, and I could feel a strange shift while I was driving so I took it in again. They told me this time it’d be $110 to diagnose even though it was the same issue that started after the brake system repair, so I left extremely upset. A few days later my cars steering went out while I was driving and the whole hybrid system died. The car now only works in power mode. The consumer stated the car was taken in for a brake recall and had to pay $2800 in repairs. The consumer stated what they thought was a battery failure turned out to be the beginning of an electrical motor failure related to overheating.

Jun 06, 2021

THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST TWO YEARS. AS I BRAKE AT LOW SPEEDS, THE CAR SURGES AHEAD AS THOUGH YOUR FOOT IS ON THE ACCELERATOR. SOMETIMES IT WAS SO SUBTLE, YOU WONDERED IF IT REALLY HAPPENED. TODAY (11/23/14) THERE WAS ABSOLUTELY NO MISTAKING IT. THE CAR SURGED FORWARD A COUPLE OF FEET AS I WAS SLOWING TO TURN LEFT. IF SOMEONE HAD BEEN STOPPED IN FRONT OF ME, I WOULD HAVE HIT THEM FROM BEHIND. *TR

Nov 23, 2014

AIR BAGS,SEATS

2 complaints

MY 2010 TOYOTA PRIUS HAS LEATHER SEATS AND THE PASSENGER SIDE LIGHT IS COMING ON. ACCORDING TO TOYOTA RECALL THERE WAS A PROBLEM WITH THE LEATHER SEATS AND CALIBRATION.THE SENSOR ON THE PASSENGER SIDE IS NOT COMMUNICATING WITH THE FRONT AIRBAG SO WHEN YOU SIT DOWN AND BUCKLE IN IT DOES NOT ACTIVATE THE FRONT AIRBAG. A SEATBELT AND AIRBAG LIGHT IS CONSTANTLY ON.

Mar 22, 2021

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V014000 (AIR BAGS, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jun 29, 2016

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

2 complaints

I WAS DRIVING ON THE HWY WITH 3 CHILDREN WHEN IT CUT OFF ON ME AND MY STEERING WHEEL WAS LOCKED . I TOOK IT TO FOUR MECHANICS I SAW THE TOYOTA DEALER AND THEY TOLD ME THAT IT WAS MY BATTERY AND NOW I KNOW THAT I HAVE A RECALL ON IT . I HAVE NOT DRIVEN MY CAR IN THREE MONTHS I'M ALSO STILL PAYING PAYMENTS ON IT . I ALSO WAS TOLD THAT IT WAS MY BREAK. I BOUGHT A NEW BRAKE BOOSTER AND PAY FOR THE REPLACEMENT AND THE PROBLEM WAS STILL HUNGRY JUST

Dec 26, 2020

WHILE DRIVING OUR 2010 TOYOTA PRIUS II ON THE INTERSTATE WE BEGAN NOTICING A BURNING SMELL. THEN, THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. WE PULLED ONTO AN OFF RAMP AND AS WE SLOWED THE VEHICLE DOWN SMOKE BEGAN COMING FROM UNDER THE HOOD. WE DROVE VERY SLOWLY DOWN THE ROAD AND THE SMOKE BECAME MORE PREVALENT. WE TURNED ON A SIDE STREET AND MY HUSBAND PUT THE VEHICLE IN PARK, GOT OUT, WALKED TO THE FRONT, AND NOTICED THAT THE PASSENGER FRONT HEAD LAMP WAS MELTED AND THERE WAS A FLAME. WE QUICKLY GOT OUR FAMILY OUT OF THE CAR (2 KIDS IN CARSEATS IN THE BACK). WE MOVED AWAY FROM THE VEHICLE AND THE FLAMES BECOME LARGER AND LARGER. WE CALLED 911 AND THE HOOD WAS ENGULFED IN FLAMES BY THE TIME THE FIREFIGHTERS ARRIVED. THEY WERE ABLE TO PUT THE FIRE OUT QUICKLY, SO IT DID NOT SPREAD INTO THE FRONT CABIN OR REAR OF THE VEHICLE. WE HAD NOT HAD ANY RECENT WORK DONE AND THE VEHICLE WAS FULLY OPERATIONAL UNTIL THE TIME OF THE FIRE. WE HAD NOT BEEN EXPERIENCING ANY PROBLEMS PRIOR TO THIS INCIDENT.

Jun 15, 2018

Fire: 1

EXTERIOR LIGHTING,SERVICE BRAKES

2 complaints

WAS GOING 25 MPH YESTERDAY NOVEMBER 22, 2020 EVENING WHEN 4 (BRAKE, ABS, TRACTION & CAUTION) LIGHTS CAME ON DASHBOARD. PULLED OVER THE SHOULDER & TURNED IGNITION OFF. RESTARTED LATER & 4 LIGHTS STILL ON. FOLLOWING DAY, WENT TO DEALERSHIP & WAS TOLD BRAKE BOOSTER ASSEMBLY NEED TO BE REPLACED DUE TO INTERNAL FLUID LEAK.

Nov 23, 2020

ABS FAILED. WARNING LIGHTS DO NOT APPEAR. HEARD OTHERS HAVE SIMILAR ISSUE. TOYOTA WILL FIX THE ABS ONLY IF THE WARNING LIGHTS APPEAR. WARNING LIGHTS APPEAR ONLY WHEN CAR IS NOT ON COMPLETELY. BRAKES WENT OUT WITH NO WARNING AT ALL. BRAKES WENT OUT WITH NO WARNING WHILE DRIVING. LIGHT BULB LEAKS MOISTURE HAS SINCE PURCHASE. LIGHT BULBS BLOW FREQUENTLY.

Feb 28, 2019

EXTERIOR LIGHTING,VISIBILITY/WIPER

2 complaints

HEADLIGHT WOULD BURN OUT A YEAR AFTER REPLACEMENT. MANUFACTURER ISSUED A VARIANT OF A RECALL INTENDING TO PROVIDE A FIX FOR HIGH RATE OF BURNOUT. I TOOK MY CAR IN TO A DEALERSHIP TO RECEIVE THE FIX AND THE DEALERSHIP CAUSED A PROBLEM WITH THE FRONT WINDSHIELD WIPER APPARATUS. WIPERS WOULD NOW WORK IF THE HEADLIGHTS WERE OFF, BUT WOULD NO LONGER WORK ONCE THE HEADLIGHTS WERE TURNED ON. THIS WOULD OCCUR WHETHER STATIONARY OR MOVING.

Jan 28, 2019

LOW BEAM HEADLIGHTS STOPPED WORKING DURING NIGHT DRIVING. HAD TO DRIVE HOME WITH HIGH BEAMS ONLY AT NIGHT. FELT ENDANGERED AND VERY UNSAFE BOTH FOR MYSELF AND THE PUBLIC. *TR

Jan 19, 2015

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

OUR PRIUS HAS BEEN LOSING POWER. IT HAS 68K MILES AND WE ARE THE ORIGINAL OWNERS. DRIVING AT HWY SPEEDS WE NOTICED WE HAVE TO PUSH HARD DOWN ON THE GAS JUST TO GET THE CAR TO MAINTAIN HIGHWAY SPEEDS. HILLS ARE EVEN WORSE. WE ARE ALSO STILL WAITING ON THE PARTS TO FIX OUR HEADLIGHTS. OVER THE YEARS I HAVE CHANGED THE LOW BEAM BULBS AT LEAST 6 TIMES! WHEN ARE THE PARTS COMING?

Feb 26, 2018

I'VE HAD TWO TOYOTA PRIUS IN MY LIFETIME, A 2005 AND A 2010 TOYOTA PRIUS, BOTH HAVE HAD THE SAME ISSUE WHERE THE ENGINE WOULD EAT UP ALL OF MY OIL, I WOULD HAVE AN OIL CHANGE DONE AND LESS THAN 2 WEEKS LATER I WOULD HAVE TO CHECK THE OIL GAUGE ROD AND FIND THAT THE OIL LEVELS WERE BELOW THE BOTTOM LINE, ALMOST EMPTY! THE ENGINE WOULD BE BURNING OIL AT SUCH AN ALARMING RATE THAT I WOULD REPEATEDLY BRING THE VEHICLE TO TOYOTA FOR OIL CHANGES. I'M VERY UNSATISFIED WITH MY TOYOTA PRIUSES. MY CAR IS CURRENTLY AT 166,384 MILES AND THE ENGINE CYLINDER HAS NOW GIVEN WAY AND ALSO THE HYBRID BATTERY. I'VE GONE ONLY TO TOYOTA DEALERSHIPS TO HAVE PRISTINE CONSECUTIVE SERVICE AND NO THIRD PARTY REPAIR FACILITIES HAVE PROVIDED SERVICE. I AM LOCATED IN SOUTHER CALIFORNIA IN SAN DIEGO. I HAVE SPOKEN TO MANY OTHER TOYOTA PRIUS OWNERS AND IF YOU DO A GOOGLE SEARCH ONLINE AS OF (04/10/17) "TOYOTA PRIUS ENGINE OIL CONSUMPTION" YOU'LL FIND MANY FORUMS WITH "EXCESSIVE CONSUMPTION" FROM MANY OTHER USERS. ONCE YOU REACH PAST THE 140,000 MILE MARK, YOUR CAR IS PRETTY MUCH DONE. CONSIDER BUYING A NEW ONE. TOYOTA PRIUSES AND THEIR ENGINEERS HAVE TO COME UP WITH A WAY TO SATISFY CURRENT AND FUTURE PRIUS OWNERS AS MANY OF US WILL FIND THAT THERE WILL BE MANY PROBLEMS AND ISSUES DOWN THE ROAD.

Apr 10, 2017

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

2 complaints

WE WERE DRIVING ON THE HIGHWAY AT ABOUT 70 MILES PER HOUR WHEN THE READING LIGHTS AND DASHBOARD FLASHED ON AND THEN OFF IN A MATTER OF ABOUT 5 SECONDS. THE DASH SHOWED A TRIANGLE INDICATOR LIGHT WITH AN EXCLAMATION POINT. THE DASH ALSO SEEMED TO RESET AND SHOWED THE DISPLAY AS IS THE CAR HAD JUST BEEN TURNED ON. THIS INCIDENT HAPPENED TWICE WITHIN A 4 HOUR PERIOD. ONCE ON THE HIGHWAY AND ONCE ON A BACK ROAD GOING ABOUT 40 MPH. THE CAR DID NOT STOP EITHER TIME, BUT IT IS STILL CONCERNING.

Dec 18, 2017

THE DASH DISPLAY MPH AND MILEAGE TOTALLY WENT BLACK. LOOKED IT UP ON THE INTERNET AND SEEMS LIKE IT IS A COMMON PROBLEM FOR THE 2010 TOYOTA PRIUS. SOUNDS LIKE TOYOTA USE TO COVER THIS BEFORE THIS YEAR MODEL, BUT NOT NOW, EVEN THOUGH IT IS STILL HAPPENING. THEY MAY HAVE DONE THEIR DASH ALITTLE DIFFERENT, BUT IT IS STILL HAVING THE SAME PROBLEM. *TR

Feb 04, 2015

VISIBILITY/WIPER

2 complaints

REAR WINDSHIELD WIPER MOTOR WOULD NOT TURN OFF, EVEN AFTER THE FUSE WAS PULLED. THE DEALER SAID IT WAS A PROBLEM WITH THE WINDSHIELD WIPER MOTOR. THIS OCCURRED WHEN THE CAR WAS TURNED ON AND STOPPED WHEN THE CAR WAS TURNED OFF. THE NORMAL WIPER CONTROLS ON THE WIPER COLUMN DID NOT WORK. CHARGE TO REPLACE IT WAS $500.00

Jun 19, 2017

I AM BEGINNING TO NOTICE MORE AND MORE TINY SPECKS EVENLY DISTRIBUTED ON THE WINDSHIELD THAT APPEAR TO BE IN THE MATERIAL IN THE MIDDLE OF THE WINDSHIELD BECAUSE NO AMOUNT OF WINDOW CLEANING CAN MAKE THEM GO AWAY. THE SPECKS ARE VERY DISTRACTING WHEN TRAVELING INTO THE SUN AND I BELIEVE ARE A SAFETY HAZARD. *TR

Oct 25, 2013

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

IN THE PAST YEAR I HAVE HAD 2 OCCURRENCES OF UNINTENDED ACCELERATION. THE FIRST IN FEBRUARY OF 2016. I WAS EXITING A PARKING RAMP UP HILL AND STEPPING ON THE ACCELERATOR. I WAS DRIVING STRAIGHT THEN TURNING TO THE LEFT (90 DEGREE TURN). WHEN I TOOK MY FOOT OFF THE ACCELERATOR, THE CAR CONTINUED TO ACCELERATE AND I WAS UNABLE TO GET IT SLOWED/STOPPED FOR ABOUT A BLOCK EVEN THOUGH I WAS APPLYING HEAVY BRAKE PRESSURE. THE CAR WAS REVVING AGAINST THE BRAKE PRESSURE. NO DAMAGE OR INJURIES OCCURRED. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT (PURCHASE DATE 8/3/13). THEY CHECKED THE CAR OVER AND FOUND NO APPARENT CAUSE FOR THE ACCELERATION. I TOOK THE CAR HOME, AND IT DROVE NORMALLY UNTIL 11/26/16. ON THAT DATE I WAS DRIVING VERY SLOWLY IN A FLAT PARKING LOT, AND THE CAR BEGAN ACCELERATING WITHOUT MY PUSHING THE GAS PEDAL. I WAS DRIVING STRAIGHT AND THEN TURNING TO THE RIGHT (90 DEGREE. I GOT THE CAR STOPPED IN A FEW FEET BY PRESSING EXTREMELY HARD ON THE BRAKE. MY CAR DID NOT HIT ANYTHING. TECHNICIANS FROM THE DEALERSHIP HAVE NOT BEEN ABLE TO FIND A CAUSE AND I HAVE NOT BEEN ABLE TO GET PAST TOYOTA'S CUSTOMER SERVICE DEPARTMENT TO ESCALATE THE ISSUE FOR MORE DETAILED DIAGNOSTICS. I HAVE ATTACHED THE TIMELINE OF TRYING TO GET THE CAR DIAGNOSED AND THE ISSUE ESCALATED AS WELL AS WHY I DON'T THINK USER ERROR IS A FACTOR. *TR

Dec 13, 2016

MY TOYOTA PRIUS 2010 (5000 MILES) FEW TIMES ALREADY HAS AN "ACCELERATOR THAT GOES WILD", BUT LUCKILY FOR ME, I CAN HIT THE BRAKES. IT HAPPENED ONLY WHEN I DRIVE BACK FROM MY GARAGE. *JB

Feb 04, 2010

EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

2 complaints

THE HEADLIGHT HID START TO GO ON AND OFF FINALLY THE LEFT SIDE WENT OFF . ALSO WHILE DRIVING THE CAR DESACELERATED AND INCREASED SPEED BY ITSELF. *TR

Mar 17, 2015

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS AND REPAIR. ADDITIONALLY, WHENEVER THE BRAKES WERE ENGAGED WHILE DRIVING OVER A BUMP OR UNEVEN PAVEMENT, AN UNINTENDED ACCELERATION WOULD OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Feb 08, 2012

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I AM WRITING DUE TO HAVING HAD MY 2010 TOYOTA PRIUS SELF ACCELERATE WHILE DRIVING ON FOUR OCCASIONS. THIS BEGAN OCCURRING AFTER I TOOK MY VEHICLE TO TOYOTA OF CLERMONT, FLORIDA FOR A ROUTINE SERVICE ON 3/31/2014. WHILE THE VEHICLE WAS THERE, THE DEALERSHIP ALSO PERFORMED A RECALL ON THE VEHICLE. THIS RECALL IS REFERENCED AS: TECH(S) : 20799 RECALL EOE MOTOR GENERATOR AND POWER MANAGEMENT UPDATE PERFORM SOFTWARE UPDATE FOR MG ECU AND POWER MANAGEMENT ECU AGG09A 0.7 AS OF 8/5/2014 MY VEHICLE HAS HAD UNINTENDED ACCELERATION ON 4 OCCASIONS. IN 3 OF THE 4 I KNOW IT HAS OCCURRED AS I RELEASED THE BRAKE. THIS RELEASE IS CONFIRMED BY THE FACT THAT IT IS NECESSARY TO REAPPLY THE BRAKE TO STOP THE ACCELERATION. THE 4TH OCCURRENCE MAY ALSO HAVE OCCURRED AFTER A BRAKE RELEASE. I HAVE ATTEMPTED TO RESOLVE THIS PROBLEM VIA BOTH MY LOCAL TOYOTA DEALER AND TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 800 331-4331. I AM BEING TOLD THE PROBLEM IS OPERATOR ERROR. I HAVE DONE THE RESEARCH TO SEE IF THIS IS EVEN POSSIBLE. FOR ME TO APPLY THE BRAKE AND FUEL SIMULTANEOUSLY WOULD BE BOTH EXTREMELY DIFFICULT AND VERY OBVIOUS. ADDITIONALLY IF THIS DIAGNOSIS WERE CORRECT THE VEHICLE WOULD STOP ACCELERATING WHEN THE BRAKE WAS RELEASED. IN FACT THE VEHICLE ACCELERATES WHEN THE BRAKE IS RELEASED NOT WHILE THE BRAKE IS DEPRESSED. *TR

Aug 05, 2014

WHILE CAREFULLY PARKING MY PRIUS 2010 AT A HOSPITAL IT ACCELERATED SUDDENLY AND CRASHED OVER THE CEMENT CURB. I SAY CAREFULLY BECAUSE MY PRIUS HAD DONE THIS BEFORE BUT NOT ENOUGH DAMAGE WAS DONE TO FILE WITH INSURANCE. THERE FOLLOWED ANOTHER ACCIDENT AND ANOTHER ACCIDENT. THEN THIS EVENING WHILE DRIVING INTO MY CARPORT MY PRIUS ACCELERATED AGAIN. IT THREW MY DOG THAT WAS IN THE FRONT SEAT TO THE FLOOR BUT I WAS ABLE TO AVOID CAR DAMAGE AS I WAS GOING TO STOP. I WAS BARELY MOVING, THAT IS I STILL HAD MY FOOT ON THE ACCELERATOR,MAYBE I COULD SAY COASTING, WHEN THIS ACCELERATION SUDDENLY OCCURRED. THIS WAS THE SAME TYPE ACCELERATION THAT CAUSED ALL THE PRIOR ACCIDENTS. I HAVE REPORTED THIS TO TOYOTA... AND NOW YOU. HOPEFULLY YOU WILL HELP ME. MY PRIUS IS IN THE CARPORT. IT HAS NOT BEEN MOVED. HOWEVER, IT IS MY ONLY TRANSPORTATION. MY PRIUS' LATEST HAPPENING, BEFORE THE ONE JUST STATED, THE HYBRID SYSTEM QUIT WORKING DURING RUSH HOUR TRAFFIC ON THE INTERSTATE NEAR A BUSY INTERSECTION. THIS WAS REPAIRED BEFORE TOYOTA SENT SOME ONE TO INVESTIGATE THE PRIOR ACCIDENTS. IF MORE INFORMATION IS NEEDED JUST LET ME KNOW. THIS PRIUS ALSO HAD A BATTERY REPLACED SHORTLY AFTER IT WAS PURCHASED AS A NEW VEHICLE. THIS PRIUS HAS WHEEL RIM SCRATCHES. *TR

Dec 21, 2013

Crash: 1

SERVICE BRAKES, HYDRAULIC,STRUCTURE

2 complaints

WHILST STOPPED AT A TRAFFIC LIGHT, BEHIND A SUBURU, THE BRAKE FAILED AND HIT THE SUBURU. (THIS WAS NOT THE FIRST TIME THE BRAKE FAILED, BUT FORTUNATELY THERE WERE NO OTHER CARS INVOLVED WHEN THE CAR DID NOT STOP. THE DRIVER BELIEVED THAT BLACK ICE WAS INVOLVED, BUT AFTER THE INCIDENT WITH THE SUBURU, REALIZED THAT IT WAS BRAKE FAILURE.) BELIEVING THAT THE AUTO COULD NO LONGER BE TRUSTED, IT WAS SOLD. TOYOTA INSISTED IT WAS DRIVER ERROR., AND CLAIMED THAT THERE WAS NO FAULT IN THE BREAKING SYSTEM. *TR

May 23, 2014

Crash: 1

I WAS DRIVING MY BRAND NEW, 3 WEEKS OLD, 2010 TOYOTA PRIUS ON A RURAL ROAD IN CLARK COUNTY WASHINGTON ON THURSDAY, MARCH 4, 2010, WHEN I ATTEMPTED TO SLOW DOWN TO MAKE A VERY SHARP LEFT TURN. I WAS APPLYING MY BRAKES WHEN ALL OF THE SUDDEN I REALIZED I WAS NOT SLOWING DOWN MUCH AND WAS NOT GOING TO MAKE THE TURN. I HAVE MANEUVERED THIS TURN HUNDREDS OF TIMES AND KNOW THAT ONE MUST SLOW TO ALMOST A CRAWL TO MAKE THE TURN. I TRAVEL THIS AREA AT LEAST 1-2 TIMES PER WEEK, SO I WAS NOT UNFAMILIAR WITH THE TURN. IT FELT LIKE MY CAR INITIALLY SLOWED SOME, BUT THEN SLOWING CEASED AND I ENDED UP ON EMBANKMENT. THE FRONT OF MY CAR WAS DAMAGED SEVERELY. I WAS NOT HURT BUT LEFT WITH A VERY FRIGHTENING EXPERIENCE TO DEAL WITH. I AM A EXCELLENT DRIVER AND HAVE NEVER HAD A WRECK IN THE 31 YEARS I HAVE BEEN DRIVING. I BELIEVE MY BRAKES INITIALLY ENGAGED, BUT THEN DUE TO THE RURAL ROAD SURFACE, AND PEBBLES LEFT ON THE ROAD FROM PREVIOUS ICE AND SNOW, MAY HAVE CAUSED MY BRAKES TO NOT WORK AS THEY SHOULD HAVE. I ATTEMPTED TO CONTACT TOYOTA BUT THEY ARE CLOSED DUE TO IT BEING THE WEEKEND. MY CAR IS AT THE AUTO BODY SHOP AS I WRITE THIS LETTER. MY CONCERN IS THAT I WAS ALLOWED TO PURCHASE A VEHICLE, THAT IS ON THE RECALL LIST WITH SUCH A DANGEROUS DEFECT SUCH AS "THE BRAKES NOT WORKING PROPERLY." I HAVE A TEENAGE SON WHO IS JUST LEARNING TO DRIVE AND WOULD IT HAVE BEEN HIM, THE ACCIDENT MAY HAVE BEEN WORSE. PLEASE ADVISE HOW YOU BELIEVE I SHOULD PROCEED. I AM VERY CONCERNED, UPSET, AND DO NOT FEEL SAFE IN THIS CAR! AND I CERTAINLY DO NOT WANT TO TRANSPORT MY CHILDREN, OTHER FAMILY MEMBERS AND FRIENDS IN AN UNSAFE VEHICLE THAT I JUST SPENT $33,000.00 ON. I WAS TOLD WHEN I PURCHASED THE CAR THAT IT WOULD BE SAFE, FINE TO DRIVE, AND MAY NOT EVEN BE ON THE RECALL LIST. IT IS ON THE LIST AND IT IS NOT A SAFE VEHICLE AS FAR AS I AM CONCERNED. *TR

Mar 07, 2010

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

2 complaints

AFTER DRIVING FOR A COMBINED TIME OF 4 HOURS IN A 5 HOUR PERIOD, MY WIFE LEFT A STORE SHE VISITED OFF ZEBULON ROAD AND I-475 NEAR MACON GA. WHEN ATTEMPTING TO RE-ENTER SOUTHBOUND I-475 THE CAR FAILED AND WOULD NOT ACCELERATE. A FEW SECONDS AFTER THE DRIVE SYSTEM SHUT DOWN AND WOULD NOT RESTART. THE DASH INDICATORS SAID CHECK HYBRID POWER SYSTEM. THE CAR WAS TOWED TO A DEALER ROGERS TOYOTA IN MACON GA, WHERE IT NOW IS. THE DEALER SAYS THAT THE PROBLEM WAS THE ENGINE CONTROL MODULE THOUGH THE INVERTER IS BEING REPLACED UNDER AN EXISTING RECALL ISSUED LAST WEEK. IT IS NOT CLEAR IF THE ENGINE CONTROL MODULE IS COVERED BY THE RECALL. *TR

Mar 17, 2014

WHILE DRIVING AT CA. 20 MPH A SUDDEN JOLT AND CLUNK OCCURRED AND THE CAR WAS STALLED. VARIOUS DASHBOARD LIGHTS CAME ON, AND THE DASH DISPLAYED "CHECK HYBRID SYSTEM." TOWED TO A TOYOTA DEALER, THE PROBLEM WAS STATED TO BE A FAILED INVERTER-CONVERTER THAT NEEDED TO BE REPLACED. *TR

Jul 10, 2013

FUEL SYSTEM, OTHER

2 complaints

WHILE DRIVING BACK TO HOME FROM WORK IN DC TRAFFIC WHEN THE TRAFFIC STARTED GOING WHEN THE SIGNAL TURNED GREEN I PRESSED ACCELERATOR ALL OF A SUDDEN AFTER LITTLE SOUND DIFFERENT WARNING LIGHTS ILLUMINATED ON THE DASH ALONG WITH THE LARGE RECTANGULAR WARNING MESSAGE SAYING "CHECK HYBRID SYSTEM". THE CAR CAN GO ONLY UNDER 10 MPH AND I PULLED ON TO CURB AND TOWED TO NEAR BY DEALER (OURISMAN CHANTILLY TOYOTA). TWO DAYS LATER I GOT CALL SAYING INVERTER IS AN ISSUE TAKES TWO TO THREE DAYS TO GET PART AND WILL BE REPLACED FOR FREE AS THE CAR HAS ONLY 36K MILES ON IT. WE HAVE TO RENT CAR (TOYOTA SHOULD PROVIDE THIS SERVICE AS IT IS THEIR COMMON DEFECTIVE PART AND THE REPAIR IS UNDER WARRANTY). *TR

Apr 05, 2013

I OWN A 2010 PRIUS. AFTER PUTTING 10K MILES ON IT, I HAVE YET TO SEE THE 50+ MPG. I COULD HAVE EASILY BOUGHT A HONDA CIVIC, SAVED $15,000+ AND STILL GOTTEN 38MPG. I HAVE TAKEN THE CAR TO THE DEALERSHIP ON A FEW OCCASIONS AND THEY CANNOT TELL ME WHY I HAVE LOST ALMOST 20MPG. ALL THEY CAN TELL ME IS THAT IT IS PROBABLY THE GAS THAT I AM USING. I CAN SEE HOW THIS MIGHT MAKE A SLIGHT DIFFERENCE LIKE 3-4MPG, BUT NOT 20! I BELIEVE THE 50MPG BENCHMARK GIVEN BY TOYOTA IS BOGUS. I WANT MY MONEY BACK! *TR

Feb 05, 2010

POWER TRAIN,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STARTED TO LOSE POWER LUNGED FORWARD. THE CONTACT ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE BRAKES WERE INOPERABLE AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE PASSENGER OF THE SECOND VEHICLE CLAIMED AN INJURY AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS INOPERABLE AND WAS TOWED TO THE DEALER WHO HAD NOT YET DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE VEHICLE DIAGNOSIS WAS GOING TO TAKE FOUR TO SIX WEEKS AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 28,000.

Sep 12, 2012

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER BRAKING TO DRIVE OVER ANY UNEVEN ROAD SURFACE, THE BRAKING DISTANCE WAS INCREASED. THE CONTACT STATED THAT THE VEHICLE ALSO SEEMED TO PUSH FORWARD AS IF ANOTHER VEHICLE HAD ABRUPTLY CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 38,216. THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY TOYOTA. TOYOTA FOUND NO RECALLS OR FAILURES WITH THE VEHICLE. THE CONSUMER STATED TO THE SERVICE EMPLOYEE THE VEHICLE LUNGED, ALL LOOSE ITEMS FLEW BACK IN THE SEATS AND THE CONSUMER WAS THRUSTED AGAINST THE SEAT. THE SERVICE EMPLOYEE REPLIED THAT THE CONSUMER WAS MISTAKEN. UPDATED 09/20/2012 *JS

Aug 14, 2012

SEATS

2 complaints

MY CAR WAS REAR ENDED BY A SEDAN AND MY CAR WAS PUSHED FORWARD AND ENDED UP REAR ENDING A CAR IN FRONT. NOT SURE ABOUT THE SPEED AT WHICH CAR REAR ENDED ME, BUT I SHOULD HAVE BEEN TRAVELING AROUND 10 MILES OR LESS. AT THE END I NOTICED THAT MY CAR SEAT HAD SLID BACK COMPLETELY. I EXPECTED THE CAR SEAT TO HOLD STEADY SO THAT THE BELT CAN BE EFFECTIVE. I HAVE LOWER BACK AND RIGHT SHOULDER PAIN AND NOT SURE IF IT WOULD HAVE BEEN PREVENTED SHOULD THE SEAT HAVE STAYED IN PLACE. I THINK THIS IS A DEFECT THAT NEEDS TO BE ADDRESSED AND NOT SURE IF IT'S SPECIFIC TO MY CAR SEAT. MY KID WAS IN THE BACK SEAT AND LUCKILY THERE WAS ENOUGH ROOM AND THE CAR SEAT MOVING BACK DIDN'T HURT HER. BUT SHE WAS SHOCKED THAT THE CAR SEAT CAME CLOSE TO HER AT THE OF THE ACCIDENT. BOTH MY KIDS IN THE BACK SEAT COMPLAINED INITIALLY DUE TO PAIN AND SHOCK. NOW THEY SEEM TO BE FINE NOW. *TR

Aug 27, 2012

Crash: 1

Injuries: 1

TL*THE DRIVER OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THE DRIVER CRASHED INTO ANOTHER VEHICLE, AT 35 MPH. AS A RESULT OF THE ACCIDENT, THE VEHICLE WAS DESTROYED AND THE REAR PASSENGER WAS KILLED DUE TO A SEVERE NECK INJURY. THE CONTACT BELIEVED THE HEAD RESTRAINT WAS NOT POSITIONED PROPERLY. THE CONTACT CALLED THE MANUFACTURER, BUT RECEIVED NO RESPONSE REGARDING THE HEAD RESTRAINT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/15/11*LJ

Feb 18, 2011

Crash: 1

Injuries: 3

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

2 complaints

TL* THE CONTACT WAS DRIVING A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STOPPED IN THE STREET. PRIOR TO THE VEHICLE STOPPING, A BEEPING/ALARM SOUNDED, THE SEAT BELT LOCKED IN PLACE AND THE WARNING ON THE DASHBOARD FLASHED BRAKES.

Apr 27, 2012

2010 TOYOTA PRIUS. THE CONSUMER STATED HE EXPERIENCED TWO SAFETY ISSUES; LOSS OF BRAKE EFFECTIVENESS AND ENGINE RACE *TGW WHEN THE CONSUMER APPLIED THE BRAKES WHEN GOING OVER BUMPS/ROUGH ROADS, OR IN MARGINAL CONDITIONS DUE TO SNOW/ICE WHEN APPROACHING A STOP SIGN, HE WOULD LOSE BRAKING EFFECTIVENESS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR ON MARCH 24, 2010. HOWEVER, HE CONTINUED TO EXPERIENCE LOSS OF BRAKE EFFECTIVENESS. THE CONSUMER PULLED INTO A NEIGHBOR'S DRIVEWAY AFTER DRIVING LESS THAN ONE MILE FROM HIS HOME. AFTER PUSHING THE PARK BUTTON, BUT BEFORE PUSHING THE POWER BUTTON, THE ENGINE BEGAN TO RACE. IT WAS NOT AT AN EXTREME HIGH RPM AND IT WAS NOT FOR AN EXTENDED PERIOD TIME, BUT IT DID LAST FOR SEVERAL SECONDS. AFTER THE VEHICLE WENT DOWN TO NORMAL RPM, AFTER A S SECOND OR TWO, IT BEGAN ALL OVER AGAIN. THE CONSUMER STATED IT WAS NOT A SURGE AS THE VEHICLE WAS NOT IN GEAR AT THE TIME. *JB

Apr 23, 2010

ENGINE AND ENGINE COOLING,STRUCTURE

2 complaints

CHEAP THIN BLACK PLASTIC ENGINE COVER FOR OIL PAN IS DEFECTIVE WITH ONE EDGE CRACKED 100% AFTER ONLY 5 OIL CHANGES SIMILAR TO AIRCRAFT ALUMINUM METAL FATIGUE. THIS PLASTIC FLAP UNDER OIL DRAIN PLUG IS NOW DRAGGING ON THE ROAD HANGING BY A SINGLE BOLT. RIDICULOUS TO FAIL AFTER OPENING AND CLOSING OIL DRAIN PAN COVER 5 TIMES. WE VIEW THIS AS A DEFECT COVERED UNDER OUR BUMPER TO BUMPER 7 YEAR 100,000 MILE PLATINUM EXTENDED WARRANTY CONTRACT FOR WHICH WE PAID $1870 ON 07-14-2009 FOR A NEW VEHICLE. MINOR SCRATCHES AND DUST ARE NOT PROXIMATE CAUSE OF FAILURE. *TR

Oct 16, 2011

DEAR SIR OR MADAM, A FEW DAYS AGO I FOUND ABUNDANT EVIDENCE OF MICE ACTIVITY IN THE CABIN OF MY 16 MONTH OLD TOYOTA PRIUS. AFTER SOME INTERNET RESEARCH I FOUND OUT THAT THIS IS UNFORTUNATELY AN EXTREMELY COMMON PROBLEM WITH PRIUS MODEL CARS AND OTHER TOYOTA MODELS. THE PRESENCE OF RODENTS IN THE ENGINE AREA IS OF COURSE UNAVODIABLE BUT THIS IS THE FIRST TIME I HEAR ABOUT THE CAR DESIGN ALLOW MICE TO EASILY MOVE INTO THE CABIN. THIS OBVIOUSLY HAS SEVERE CONSEQUENCES: I ALREADY HAVE TO REPLACE THE AIR FILTER AND THE PADDING BEHIND THE GLOVES COMPARTMENT AND I AM NOT SURE IF ANY OTHER PARTS HAVE BEEN CHEWED AWAY. MORE IMPORTANTLY THIS IS CERTAINLY A HEALTH AND SAFETY CONCERN. I HAVE TO GET THE CAR DETAILED AND THE AIR SYSTEM FLUSHED TO AVOID TOXIC CONTAMINATION FROM MOUSE EXCREMENTS, AND THIS ENDANGERS ME EVERY TIME I DRIVE: A MOUSE CRAWLING IN THE CABIN OF THE CAR WHILE I AM DRIVING IS A MAJOR SAFETY ISSUE! IT APPEARS THAT THE PLACING OF SCREENS IN AS FEW AS 4 PARTS OF THE AIR SYSTEM WOULD STOP THE MOUSE ACCESS TO THE CABIN, BUT TOYOTA, BOTH MY LOCAL DEALER AND THE NATIONAL SERVICE CENTER, CLAIM THERE IS NOTHING THE CAN OR WILL DO, AND THAT, DESPITE THE ABUNDANT EVIDENCE TO THE CONTRARY, THIS IS A NORMAL OCCURRENCE IN ALL CARS. MANY PEOPLE HAVE POSTED ONLINE ABOUT MICE AND RODENTS IN THEIR PRIUS CARS. A FEEL THIS IS A MAJOR SAFETY ISSUE WITH THE CAR, AND I AM EXTREMELY DISAPPOINTED THAT NEITHER THE LOCAL DEALER NOR THE TOYOTA CORPORATE SERVICES ARE WILLING TO HELO ME SOLVE THIS SITUATION AND PREVENT IT FROM HAPPENING AGAIN. I THINK THE CONSEQUENCES OF THIS DESIGN DEFECT SHOULD BE COVERED UNDER THE WARRANTY AND TOYOTA SHOULD DESIGN A SCREE PART TO COVER THE VENTS WHERE NECESSARY TO PREVENT THIS FROM HAPPENING IN THE FUTURE. *TR

Mar 17, 2011

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

2 complaints

MY 2010 TOYOTA PRIUS COMES EQUIPPED WITH AN INTRUSIVE TRACTION CONTROL SYSTEM THAT CAN'T BE TURNED OFF MANUALLY. DUE TO THE RESTRICTIVE SYSTEM, THE CAR HAD BEEN STUCK ON SMALL INCLINES IN SEVERAL OCCASIONS. IF I CARRY TOO LITTLE SPEED, THE TRACTION CONTROL WOULD SLOW THE CAR TO A CRAWL AND PREVENTS ME FROM GOING UP SINCE IT DOESN'T ALLOW ITSELF TO SPIN ANY TIRES AND THEREFORE ALL FORWARD MOMENTUMS ARE LOST. ON THE OTHER HAND IF I CARRY TOO MUCH SPEED, IT BECOMES TOO DANGEROUS AS I CAN'T STEER THE CAR IN SNOW OR ICE. COULD NHTSA PLEASE GET TOYOTA TO RETROFIT A SYSTEM THAT WOULD DISABLE THE TRACTION CONTROL AND THEREFORE WE CAN ACTUALLY GET UP HILLS IN THE WINTER BY MAINTAINING MOMENTUM USING LIMITED AMOUNT OF WHEELSPIN. MY CAR IS EQUIPPED WITH A SET OF BRAND NEW SNOW TIRES IN CASE YOU ARE WONDERING. I HAVE RECORDED VIDEOS OF THE CAR GETTING STUCK ON SMALL INCLINES DUE TO THE TRACTION CONTROL, I CAN PROVIDE IT TO NHTSB IF NEEDED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 20, 2011

UNEXPECTED TOTAL LOSS OF PROPULSION AFTER DRIVING ON WET ROAD CONDITIONS AT APPROX 35 MPH. . 2010 TOYOTA PRIUS WITH ENHANCED STABILITY CONTROL. NO RESPONSE FROM GAS PEDAL. NEEDED TO COME TO A COMPLETE STOP AND RESTART VEHICLE TO OBTAIN POWER. LIGHTS AND DASH DISPLAY REMAINED ON BUT VEHICLE HAD NO POWER TO MOVE. HAD TO COAST SEVERAL HUNDRED FEET AVOIDING TRAFFIC TO COME TO A COMPLETE STOP AND "RESTARTING" VEHICLE. ESC/TRAC SQUIGGLY SYMBOL APPEARED ON DASH MOMENTARILY. ON OTHER OCCASIONS I HAVE NOTICED WHEN STOPPING ON LOOSE SURFACE MATERIALS OR STOPPING WHEN DRIVING OVER UNEVEN PAVEMENT THAT THE VEHICLE UNEXPECTEDLY LURCHES FORWARD IN A MOST UNPREDICTABLE AND UNNATURAL WAY ALMOST AS IF THERE WERE NO BRAKES AND THE VEHICLE MOMENTARILY ATTEMPTS TO ACCELERATE. THE FIRST CONDITION COULD EASILY CAUSE AN ACCIDENT IN HEAVY TRAFFIC OR ON A BUSY FREEWAY SINCE CONTROL OF THE VEHICLE WAS NOT RETURNED TO THE OPERATOR UNTIL THE VEHICLE WAS TOTALLY STOPPED AND THEN SHUT DOWN AND RESTARTED. MY SENSE IS THAT THE ENHANCED STABILITY CONTROL AND TRAC SYSTEM IS OVERLY RESPONSIVE TO ROAD CONDITIONS AND IS SLOW OR INHIBITS THE RETURN OF CONTROL OF THE VEHICLE TO THE OPERATOR. I TOOK THE VEHICLE TO A TOYOTA SERVICE CENTER. THEY REPORT NO ERROR CODES OR TECHNICAL SERVICE BULLETINS ON THE ISSUE. NO CORRECTIVE ACTION TAKEN. MY CONFIDENCE IN THIS VEHICLE HAS BEEN SEVERELY DAMAGED. I CAN'T IMAGINE THE DANGER OF LOSS OF PROPULSION WHEN DRIVING AT A HIGH SPEED ON A HIGH TRAFFIC/SPEED HIGHWAY. *TR

Nov 30, 2009

PARKING BRAKE,POWER TRAIN

2 complaints

2010 TOYOTA PRIUS WAS PLACED IN "PARKING" IN MY HOME GARAGE, AS I TURNED OFF THE "HEATING" SWITCH TO THE SEAT, THE CAR ROLLED FORWARD ON ITS OWN AND HIT A WORK BENCH CHAIR IN FRONT OF THE VEHICLE. NO PERSONAL INJURY WAS SUSTAINED, BUT THE CAR HAD SOME DENTS TO THE FRONT END. *TR

Dec 19, 2010

Crash: 1

MY 2010 TOYOTA PRIUS WOULD NOT START AFTER A BRIEF 45 MINUTE LUNCH WITH FRIENDS. WHEN I RELEASED THE PARKING BRAKE AND LET OFF THE BRAKE PEDAL I DIDN'T KNOW THE CAR WAS STUCK IN NEUTRAL. THIS ERROR WAS ON THE DASHBOARD "MALFUNCTION WHEN PARKING, PARK IN A FLAT PLACE AND APPLY PARKING BRAKE SECURELY". WHEN I LET OFF THE BRAKE THE CAR ROLLED BACK INTO THE MIDDLE OF THE PARKING LOT. I HAD TWO COWORKERS IN THE CAR WITH ME; THEY GOT OUT AND PUSHED THE CAR OUT OF THE WAY TO A FLAT LOCATION. CAR STILL WAS DISABLED. I CALLED TOYOTA ROADSIDE ASSISTANCE AND WAITED AN HOUR FOR A TOW TRUCK; AFTER ABOUT 45-50 MINUTES OF WAITING I WAS HIT BY A WOMAN THAT WASN'T PAYING ATTENTION; SHE BACKED INTO THE SIDE OF MY DISABLED CAR. I WAS PRESSING ON THE HORN AND SHE DIDN'T HEAR. THE IMPACT MUST HAVE FREED SOME STUCK COMPONENT OR SOMETHING BECAUSE 2 HOURS LATER WHEN THE TOW TRUCK FINALLY CAME, THE CAR WORKED AGAIN; NO WARNING LIGHTS ETC. TOYOTA LOOKED AT THE CAR AND SAYS THERE IS NOTHING WRONG. I TOOK A PHOTO TO DOCUMENT THE WARNING MESSAGE (PLUS HAVE 2 WITNESSES). *TR

Nov 08, 2010

Crash: 1

FUEL SYSTEM, GASOLINE

2 complaints

LEASED A 2010 TOYOTA PRIUS 3 MTHS AGO. RIGHT FROM THE START GIVES VERY LOW MILEAGE: 39-41MPG AND HAVE BEEN TRACKING IT BETWEEN EVERY FILL UP. ALWAYS FILLED UP 10 GALLONS AND RESET TRIP METER EVERY TIME. GIVES ONLY 390-410 MILES PER FILL UP. COMPLAINED TO THE DEALER SERVICE CENTER AT GREENTREE TOYOTA AND THEY SAY THAT NOTHING IS WRONG WITH THE CAR AND THE MILEAGE SHOULD IMPROVE AFTER 10,000MILES. RIGHT NOW THE CAR HAS OVER 5200MILES. FOR THE LAST 2 MTHS, I STARTED NOTICING THAT THE SPEEDOMETER IS READING HIGHER TOO. IF THE ROADSIDE RADAR SHOWS 35, THE PRIUS SPEEDOMETER SHOWS 37 AS THE SPEED. AN OVERAGE OF 2 MILES. SO, IF WHEN I HAVE DRIVEN THE CAR 900MILES IN ACTUALITY, THE ODOMETER WOULD READ 1000MILES AND HENCE THE CAR IS AGING AT A FASTER RATE AS FAR AS MILEAGE IS CONCERNED AND ALSO THAT THE FUEL ECONOMY IS AFFECTED EVEN FURTHER SINCE THE CAR IS NOT GIVING EVEN THE 39-41MILES PER GALLON. THE DEALERSHIP MANAGER CHARLIE MONECO TELLS ME THAT IT IS NORMAL INDUSTRY STANDARDS FOR THE SPEEDOMETER TO BE OFF AND THAT THESE ARE NOT CERTIFIED SPEEDOMETERS. THE DEALERSHIP SERVICE CENTER MANAGER [XXX] TELLS ME THAT THERE IS NOTHING WRONG WITH THE CAR AND THAT IT IS WITHIN LEGAL LIMITS FOR THE SPEEDOMETER TO BE OFF. THE DEALERSHIP SERVICE CENTER TECHNICAL MANAGER [XXX] BLANK TELLS ME THAT THEY TEST DROVE TO LIKE VEHICLES AND FOUND THAT BOTH VEHICLES DID THE SAME MILEAGE AND HENCE THE CONCLUSION THAT THERE IS NOTHING WRONG WITH MY CAR. I QUESTIONED THE TESTING PROCESS SINCE THERE IS NO OUTSIDE SOURCE LIKE A RADAR THAT IS CLOCKING ANY OF THE CARS TO TELL WHICH ONE IS AT WHAT SPEED. CALLED TOYOTA MOTOR CORPN. AT 1-800-331-4331 AND SPOKE TO [XXX] AND SHE SAYS THAT IF THE DEARLERSHIP AND ITS SERVICE CENTER IS SAYING THAT THEY CAN DO NOTHING, THEN THEY STAND BY THE DEALERSHIP. TOYOTA CANNOT HELP ME ANY FURTHER. THE CASE NUMBER FROM TOYOTA IS # [XXX] LODGED TODAY 12.06.2010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 06, 2010

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH SHE SMELLED A STRONG GASOLINE ODOR. THE VEHICLE WAS INSPECTED AND THERE WERE NO VISIBLE LEAKS. THE DEALER AUTHORIZED THE TOW TRUCK TO RETRIEVE THE VEHICLE SINCE SHE WAS AFRAID TO DRIVE IT. THE DEALER TEST DROVE THE VEHICLE AND DID NOT FIND ANY LEAKS OR DETECT ANY GASOLINE ODOR. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000. UPDATED 03/09/10. *LJ UPDATED 05/12/10.8JB

Feb 05, 2010

STEERING,SERVICE BRAKES, HYDRAULIC

2 complaints

BRAKE FAILURE. 2010 TOYOTA PRIUS IV -- THE VEHICLE'S BRAKES LOSE PRESSURE AND THE BRAKE PEDAL LOSES PRESSURE (REGARDLESS OF HOW HARD I PRESS ON THE BRAKES AS THIS IS HAPPENING). THE BRAKES ARE TEMPORARILY DISABLED AND THE VEHICLE UNEXPECTEDLY ACCELERATES AS A RESULT OF ITS MOMENTUM PRIOR TO INITIALIZING THE BRAKES. THE FAILURE OCCURS WHEN THE VEHICLE PASSES OVER A DRAMATIC CHANGE IN THE TEXTURE/FRICTION OF THE ROAD SURFACE. I HAVE EXPERIENCED THE FAILURE DOZENS OF TIMES, WHEN DRIVING OVER METAL SURFACES (MANHOLE COVERS, POTHOLE COVERS, TEMPORARY CONSTRUCTION COVERS, METAL EXPANSION INSERTS IN BRIDGES, ETC), AS WELL AS SMALL PATCHES OF CONDENSATION (SUCH AS SMALL PUDDLES UNDER A BRIDGE WHEN THE SURROUNDING ROAD IS DRY). THE FAILURE IS NOT RELATED TO HYDROPLANING, AND HAS OCCURRED AT SPEEDS AS LOW AS 15 MPH. THE FAILURE CAUSES THE VEHICLE TO ACCELERATE UNTIL A FEW SECONDS AFTER IT HAS PASSED OVER THE SLICK SURFACE. AFTER RETURNING TO THE REGULAR ROAD SURFACE, THE BRAKES SLOWLY REGAIN TRACTION AND RESUME THEIR FUNCTION OF SLOWING THE VEHICLE DOWN. THIS FAILURE OCCURS EVERY TIME THESE CRITERIA ARE MET -- REGARDLESS OF WHETHER ROAD CONDITIONS ARE WET OR DRY. SO FAR NO ACCIDENTS HAVE RESULTED FROM THIS FAILURE ON MY VEHICLE, BUT I HAVE BEEN UNABLE TO CONTROL THE PROBLEM OR DECREASE ITS EFFECTS. AGAIN, THIS PROBLEM OCCURS EVEN AT LOW SPEEDS, SUCH AS IN CITY TRAFFIC WHILE BRAKING TO STOP AT AN INTERSECTION. MANY TIMES IT HAS CAUSED ME TO NEARLY HIT THE VEHICLE IN FRONT OF MINE. SO I HAVE BEEN FORCED TO LEAVE AN EXTRA 40 FEET BETWEEN MY VEHICLE AND ANYTHING IN FRONT OF ME, WHICH IS NOT ALWAYS FEASIBLE BECAUSE I LIVE IN AN URBAN AREA. I HAVE ALREADY TAKEN THIS VEHICLE INTO THE TOYOTA DEALERSHIP AS PART OF THEIR RECALL TO FIX THE SOFTWARE WHICH CONTROLS THE INTERACTIONS BETWEEN THE HYBRID BRAKES AND THE NORMAL DISK BRAKES. LOCAL DEALERSHIPS HAVE CONSISTENTLY DENIED THAT THERE IS A PROBLEM WITH THE VEHICLE AND THE TOYOTA COMPANY WILL NOT RETURN MY PHONE CALLS. *TR

Aug 26, 2010

EVENTS LEADING UP TO FAILURE: HITTING THE BRAKES AND HITTING A BUMP IN THE PAVEMENT OF THE ROAD AT THE SAME TIME. HOW OFTEN: ALL THE TIME, IF YOU ARE HITTING THE BRAKES, AND HITTING A BUMP AT THE SAME TIME. WHAT WAS DONE: NOTHING. TOYOTA CLAIMS NOTHING IS WRONG. *TR

Dec 29, 2009

POWER TRAIN,SERVICE BRAKES, ELECTRIC

2 complaints

2010 PRIUS ACCELERATES WHILE BRAKING AND SURGES IN ACCELERATION FROM A STOP WHILE ACCELERATING SLOWLY. MANY BUT NOT ALL OCCASIONS WERE WHILE GOING OVER BUMPS AND/OR WET ROAD. THIS HAS HAPPENED SEVERAL TIMES SINCE OWNING THE CAR. TOYOTA CANNOT DUPLICATE THE PROBLEM IN THE TESTING AND DENIES THAT IT IS REAL. IT HAS BEEN BROUGHT INTO TOYOTA FOR REPAIRS BUT THE PROBLEM PERSISTS. THE CAR IS NOW PARKED AND WE WILL NOT DRIVE IT AS IT IS NOT SAFE. WE FILED A LEMON LAW CLAIM (CA) AND TOYOTA HAS DENIED THE CLAIM WITH A FORM TYPE LETTER. *TR

Jun 01, 2010

WHILE BRAKING AT A SPEED OF ABOUT 25 MPH, WHEELS HIT A POTHOLE AND THE CAR SEEMED TO ACCELERATE AND LURCH FORWARD FOR A FRACTION OF A SECOND BEFORE BRAKING RESUMED. *TR

Jan 24, 2010

SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL

2 complaints

AFTER TAKING MY 2010 PRIUS IN FOR THE RECALL FIX ON APRIL 1, 2010, THE VEHICLE CONTINUED TO EXHIBIT SAFETY DEFECTS. I REPORTED THIS TO THE DEALER WHO REPORTED IT TO CORPORATE AND ARRANGED FOR A FIELD TECH TO ANALYZE THE VEHICLE ON APRIL 13TH. THEY SAID WE WOULD HEAR FROM TOYOTA WITH IN TWO WEEKS I NEVER HEARD BACK FROM THE DEALER SO I CALLED THE DEALER LAST WEEK. DEALER HAD NOT HEARD BACK. I FILED UNDER THE LEMON LAW. THEN DEALER INFORMED ME YESTERDAY 5/17 THAT THE CAR WAS HEALTHY AND THERE IS NOTHING MORE THEY CAN DO. MY CAR EXPERIENCED THE SAME BRAKE FAILURE THIS MORNING, TURNING INTO A PARKING LOT. *TR

May 19, 2010

2010 PRIUS STILL ACCELERATES AFTER "FIX".

Mar 31, 2010

ENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC

2 complaints

I WAS DRIVING ON THE FREEWAY WITH MY CRUISE CONTROL ON. IT WAS SET TO 56 MPH. ALL OF A SUDDEN, THE VEHICLE STARTED LURCHING. IT WAS LIKE IT WAS TRYING TO ACCELERATE THEN SLOW DOWN, THEN ACCELERATE, THEN SLOW DOWN. I IMMEDIATELY SHUT OFF THE CRUISE CONTROL. IT HAS ALSO HAPPENED AGAIN TODAY WHEN I TRIED TO USE THE CRUISE CONTROL. *TR

Mar 18, 2010

PRIUS 2010 BRAKING ISSUE - PROBLEM HAS OCCURRED AT LEAST 5 TIMES; ON ROUGH SURFACE, DOWNHILL SURFACE OR WHEN WHEELS ENCOUNTER A MANHOLE OR STEEL PLATE ROAD COVER. PROBLEM IS RECURRING. CAR HAS 12,600 MILES ON IT. *CN

Feb 08, 2010

PARKING BRAKE

2 complaints

NOT JUST THE BRAKES, IT'S ALSO THE PARK BUTTON ON THE 2010 TOYOTA PRIUS. BESIDES THE CARS BRAKES NOT WORKING AND BEING THE CAUSE OF A RECENT COLLISION, THERE IS ANOTHER SAFETY ISSUE. THE CAR HAS A PARK BUTTON AND THAT I ACCIDENTALLY PUSHED WHEN I WAS DRIVING, THINKING I WAS REACHING FOR THE HEATER BUTTON. THE CAR COMPLETELY SHUT OFF. I WAS ON THE FREEWAY AND THE CAR ENGINE WAS CUT OFF. WHEN I STEPPED ON THE GAS, THE CAR WOULD NOT GO. I WAS ALMOST HIT IN THE REAR END BY A SEMI TRUCK UNTIL I COULD GET THE CAR PULLED OVER AND STOPPED. TOYOTA SHOULD HAVE A SAFETY FEATURE ON THIS CAR SO THAT THE PARKING BUTTON WILL NOT OPERATE WHILE THE CAR IS BEING DRIVEN. *TR

Feb 11, 2010

I BOUGHT A 2010 TOYOTA PRIUS II NOVEMBER 2009. WITHIN 1 MONTH PERIOD, I HAD EXPERIENCE TWO SEPARATE BRAKE PROBLEM. ONCE WAS PASSING A RAILWAY TRACK AND THE OTHER TIME WAS MAKING A RIGHT TURN. BOTH TIMES I STEPPED THE BRAKE TO REDUCE SPEED AND FAILED. THAT MEANS THE BRAKE DID NOT REDUCE THE SPEED OF THE VEHICLE. FORTUNATELY, NO CAR WAS IN FRONT ME AND NO ACCIDENT HAPPENED. I THEN REPORTED TO MY DEALER AND SENT MY CAR BACK TO CHECK. THE DEALER TOLD ME THEY FAILED TO REPLICATE THE SITUATION AND EVERYTHING WAS NORMAL. NOTHING WAS DONE. THEY THEN TALKED TO TOYOTA CUSTOMER SERVICE LINE AND TOYOTA SAID IT IS NORMAL TO FEEL THE BRAKE DID NOT ENGAGE WHEN CROSSING A BUMP. I WAS REALLY DISAPPOINTED. *TR

Feb 03, 2010

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC

2 complaints

I WAS DRIVING DOWN A HILL THAT HAS A SLIGHTLY UNEVEN SURFACE AND WAS A BIT ICY AND WHEN APPLYING THE BRAKE IN MY PRIUS, MY CAR SPED UP SLIGHTLY WHEN IT HIT THE UNEVEN SURFACE AND SEEMINGLY JUMPED FASTER BEFORE THE BRAKES KICKED IN AND BROUGHT MY CAR TO A STOP. THIS HAS HAPPENED TWICE ON DIFFERENT ROADS, BOTH OF THE ROAD SURFACES BEING SLIGHTLY UNEVEN. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM, WHEN I CALLED TOYOTA THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO.

Feb 08, 2010

WHILE DRIVING EASTBOUND ON MOORPARK STREET, APPROACHING DIXIE CANYON AVENUE, I BRAKED IN PREPARATION TO MAKE A RIGHT HAND TURN, AND THE BRAKES RELEASED WHEN I HIT A SMALL POT HOLE. THE BRAKES RE-ENGAGED APPROXIMATELY 1-2 SECONDS LATER. *CN

Feb 08, 2010

SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC

2 complaints

FAULTY BRAKES ON 2010 PRIUS. I NOTICED WITHIN A WEEK OR SO AFTER PURCHASE IN NOVEMBER, 2009 THAT WHEN GOING OVER A BUMP OR POTHOLE IN THE ROAD AND I USED THE BRAKE PEDAL, THERE WAS A DELAY WHEREIN THE CAR SEEMED TO ACCELERATE OVER THE PROBLEM IN THE ROAD, NEARLY LEADING ME TO COLLISION WITH ANOTHER VEHICLE OR PEDESTRIAN. SINCE NOVEMBER IT'S BEEN A CONSTANT, FRIGHTENING PROBLEM. *TW

Feb 07, 2010

ON SEVERAL OCCASIONS MY 2010 PRIUS HAS FAILED TO STOP IMMEDIATELY WHEN I HAVE APPLIED THE BRAKE AT SLOW SPEEDS. THIS HAS OCCURRED WHILE ON ICE SURFACES AS WELL AS CLEAR SURFACES. THERE IS JUST A FRACTION OF A SECOND DELAY BEFORE THE BRAKES TAKE HOLD. FORTUNATELY THERE HAS NOT YET BEEN AN ACCIDENT BUT IF I WERE TO HAVE HAD LESS SPACE BETWEEN ME AND THE CAR AHEAD, THERE WOULD HAVE BEEN A CRASH. *CN

Feb 06, 2010

SERVICE BRAKES, HYDRAULIC,EQUIPMENT

2 complaints

FRIDAY; 02/05/2010 I OWN A 2010 TOYOTA PRIUS I HAVE BEEN EXPERIENCING WHEN I APPLY MY BRAKES FOR MONTHS WHEN DRIVING OVER A UNEVEN SURFACE OR A LARGE HOLES. MY VEHICLE DOES NOT RESPOND WHEN I TRY TO SLOW DOWN OR APPLY BRAKES. ITS LIKE I LOST CONTROL. I TRIED TO EXPLAIN THIS CONDITION TO THE SELLING DEALER BUT HE DID NOT HAVE A ANSWER UP TO NOW. MY 2010 TOYOTA WAS PURCHASED 09/22/2009. *TR

Feb 05, 2010

ISSUE WITH BRAKES OF PRIUS 2010. WE LOSE SOME CONTROL OF THE VEHICLE OR IT VEERS WHEN THE BRAKES ARE PUSHED SOMETIMES. IT HAPPENS VERY RARELY BUT WHEN WE PUSH THE BRAKE, THE CAR WILL SOMETIMES SEEMS TO SLOW, THEN ACCELERATE A COUPLE OF FEET BEFORE STOPPING. *TR

Feb 04, 2010

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

AT 8:00 AM THIS MORNING, I WAS DRIVING THROUGH A STREET AT A SPEED OF 20 MILES TO 30 MILES PER HOUR. SUDDENLY, THE CAR JUMPED A LITTLE PROBABLY HIT A SMALL POTHOLES OR BUMPS. I FELT LIKE THE CAR SURGED FORWARD OR MAY BE THE BRAKE DIDN'T RESPOND IMMEDIATELY. FORTUNATELY, NO OTHER CAR RIGHT IN FRONT OF ME AND THE CAR SPEED IS NOT VERY FAST. I WAS ABLE TO BRAKE IT AND SLOW DOWN. I HAVE CALLED THE DEALER AND THE SERVICE REPRESENTATIVE DOESN'T THINK IT IS A PROBLEM. LATER, I ALSO SENT A FAX TO TOYOTA US HEADQUARTER ASKING FOR HELP. *TR

Feb 04, 2010

I HAVE A 2010 PRIUS. WHEN I AM BRAKING AND HIT SOME BUMPS IN THE ROAD, MY CAR LURCHES FORWARD WITH BRIEF SPURTS OF ACCELERATION. THIS HAS NOTHING TO DO WITH THE GAS PEDAL. IT SEEMS THAT OTHERS ARE HAVING SIMILAR ISSUES (HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-CARE-MAINTENANCE-TROUBLESHOOTING/72662-ACCELERATION-PROBLEM-OUR-2010-PRIUS-GEN-V-5.HTML#POST1052091). THIS COULD BE DANGEROUS, ESPECIALLY ON A WET ROAD. AND THE ROADS ARE SO TERRIBLE IN LOS ANGELES, THAT I EXPERIENCE THIS PROBLEM MORE OFTEN THAN I WOULD LIKE. HOPEFULLY ENOUGH PEOPLE REPORT THIS PROBLEM THAT TOYOTA TAKES ACTION. *TR

Feb 02, 2010

SERVICE BRAKES, HYDRAULIC,HYBRID PROPULSION SYSTEM

1 complaint

The contact owns a 2010 Toyota Prius. The contact stated that while driving 70 MPH, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. Additionally, the steering wheel seized, and the vehicle stalled. The contact pulled over to the side of the road, opened the hood, and disconnected and reconnected the battery terminals to reboot the vehicle. The contact stated that a yellow triangle warning light and the check engine warning light were illuminated. The message "Check Hybrid System" was displayed. The contact was able to restart the vehicle; however, the vehicle failed to exceed 65 MPH while driving. The ABS warning light was illuminated. The contact took the vehicle to Auto Zone and O'Reilly's; however, no cause for the failure was found. The vehicle was then taken to the dealer. The contact was informed that the failure might be an ABS system failure. The vehicle was not repaired due to the cost. The contact stated that the failure first occurred years ago, and the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

Dec 02, 2025

STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

Have multiple warning lamps that light up on and off and the brakes in my car get spongy making the braking unsafe. The lights that turn on are the steering/ traction , brake, and abs light. There are multiple complaints online on YouTube from similar issues ongoing and no recall made. My mechanic says it indicates a leak however there is no brake fluid missing and on YouTube there’s work arounds because people keep getting the same message, yet no recall has been made. This can affect steering and cause an accident. Please recall soon. Including YouTube link so you can see all the comments and issues from thousands that don’t know how to report but view to fix temporarily. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 04, 2025

POWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

While driving through the mountains, the ABS, Brake, and Slippery (traction control) warning lights all suddenly illuminated on the dashboard. This happened without any noticeable trigger, and the warning lights remained on for the duration of the drive. I'm concerned about potential issues with the braking or stability systems and request a diagnostic check to ensure everything is functioning properly. Also I am aware that there was recall on Prius 2010 related to ABS system. My VIN was not included in that but seems like similar issue

Apr 15, 2025

SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

Brake booster, brake accuater went out even after the recall. Dealership said they could do nothing to help

Feb 05, 2025

SUSPENSION,WHEELS

1 complaint

The rear axle beam broke off near the passenger side rear wheel. The wheel flops around and the vehicle is totally unsafe to drive.

Sep 11, 2024

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

The ABS Pump( Accumulator and booster) are regularly failing on all Toyota Prius( 2010-2015). When the ABS pump starts to fail, the warning lights for Traction control, Brake and ABS come on. These lights come on at all speeds and its very hard to bring the vehicle to a complete stop when this happens. The brakes completely stop working and the brakes become rock solid. The brakes become so hard that they can’t be possibly be depressed to stop in time. I nearly missed getting killed from this as I am out of country and Toyota is refusing to fix it since its not a recall and I am in Canada. Toyota is asking $3500 in parts and $1500 in labor to repair. I can not afford it and this issue is on all Prius from 2010-2015. This is a major safety hazard and can cause serious injury and damage. Toyota is refusing to repair it since they believe the cars are out of warranty. However Toyota has been notified about this safety hazard arising on all Prius(2010-2015) but decline to respond or take action. I urge NHTSA to take action and get this resolved as the ABS brakes failing on the Prius can be really dangerous and can cause life threatening accidents.

Aug 19, 2024

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

see all over the internet that 2010 Prius have a recall for Inverter. I called the dealer they said no recall with my vin. I was told that a new inver is almost $5000 dollars. i NEED HELP i HAVE BOUGHT 3 TOYOTA ALREADY. Please help me with good will or warrenty the inverter like you have so many other people with 2010 Prius. If not I willand my family will never buy a Toyota again. Please call or email me [XXX] [XXX] The Prius died when driving and we almost got in a major accident because it stalled with no warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 19, 2024

ENGINE AND ENGINE COOLING,HYBRID PROPULSION SYSTEM

1 complaint

The contact owns a 2010 Toyota Prius. The contact stated that while driving 60-65 MPH, the vehicle lost motive power and went into LIMP Mode. The coolant temperature and several unknown warning lights were illuminated, and the message "Check Hybrid System" was displayed. The contact pulled to the side of the road, where he disconnected and reconnected the battery to reset the Hybrid system. The contact was able to drive to the residence; however, the failure recurred. The contact used an OBD reader to retrieve diagnostic test code: P261B. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,469.

Feb 21, 2024

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,SERVICE BRAKES

1 complaint

The contact owns a 2010 Toyota Prius. The contact stated that while driving 50-55 MPH, the ABS, traction control, and brake warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that the brake booster assembly needed to be replaced. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 139,999.

Jan 22, 2024

SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

I was driving in my neighboorhood and as I went up the wall bridge my acceleration stalled and my ABS light, Check engine light, and check hybrid system light came on simultaneously and started beeping. At the same time, I lost my braking ability completely. I had to swerve off to the grass in the hopes of not hitting turning traffic at the stop sign. Luckily, it stopped before doing any major damage to anything. Thankfully, I was close to home and was able to put it in my driveway safely. The check engine light then cut itself off, but my brakes remained completely nonfunctional. If this had happened on the highway or a busy road I'm sure it would’ve been much worse.

Mar 19, 2023

FORWARD COLLISION AVOIDANCE

1 complaint

Nothing wrong with it

Mar 16, 2023

AIR BAGS,SEAT BELTS,SERVICE BRAKES

1 complaint

ABS system displayed airbag symbol displayed brake symbol displayed seat belts light flashing airbag system showing off. Toyota dealership is aware of the problem with the ABS system along with the items mentioned. accident could have been avoided contact if the ABS system was working. Airbags did not deploy. Advise Toyota corporation on 27 February 2023 file number 230-227-00 2210 in regards to the ABS they were also advised of the airbag symbol displayed in the seat belt fasten flashing on driver side when an individual is seated in the car and buckled in. Vehicle has not been inspected yet however on Monday 6th of March it will be inspected by copart, by the direction of the USAA insurance company.

Mar 04, 2023

Crash: 1

Injuries: 1

SERVICE BRAKES, AIR,TRACTION CONTROL SYSTEM

1 complaint

The contact owns a 2010 Toyota Prius. The contact stated that while driving at various speeds, the vehicle started to hesitate. The ABS and traction control warning lights were illuminated. The contact stated that there was brake message displayed. During the failure the brake pedal had to be depressed twice before the vehicle responded. The vehicle was taken to the local Service Center who diagnosed that power brake booster and master cylinder needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle did not qualify for the Extended Warranty related to the failure. The local dealer was not yet contacted. The failure mileage was 135,000.

Feb 28, 2023

VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES

1 complaint

I was driving my 2010 Toyota Prius and my car started beeping when I was driving when I tried to slow down the car was not able to stop the breaking system ABS started displaying and my car started to beep and it won’t stop beeping. I did take my car to the dealer for a recalled inspection after my car broke down and I was no longer able to drive for my own safety. After I took the car to Downey Toyota for hybrid recall they didn’t tell me anything but on the document they gave me it did state that the ABS was a problem. Now my car is still not able to be used because of my own safety concerns since the vehicle won’t break when I put the brake pedal and a none stop beeping sound that won’t stop at all.

Nov 25, 2022

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

Hello there, my name is Lashyrah and I do not know much about cars so most of this is unknown. The person I bought my vehicle from did not give me much information and I was desperate at the time so I bought it. Most of the lights on the dashboard are on: ABS, Brake system, Engine, Tire/Safety Alert, Fuel pump reset warning, and Stability control are lights that come and go. I have used the code system to try to reset these things and they go away then pop back up. Sometimes while I am driving, all the dashboard lights disappear and the breaks start getting really touchy and it feels completely different driving until the previous lights all come back on. This has been an issue before and when I last went to Toyota to get my car serviced, I asked them to check the lights and system, and if they could do a multi-point inspection. They wanted me to pay $300 just to find out why the lights keep coming back on. Please help me get this fixed at no cost I am a single mom and college student working part time so I need my car to get around or a free loaner car to get around until this is fixed. I strongly feel these are recalls that did not get taken care of or are not showing up in the recall system. I need assistance as soon as possible and would like to know my options, especially after getting a notice in the mail a few days ago from Toyota about my car possibly being affected. My fuel gauge is also empty at around 3 bars or sometimes 2 bars instead of going all the way down to empty, costing me more money on gas having to fill it up more often. Thank you for your time and help.

Aug 04, 2022

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

I was driving on the road and right before a stop light my car jumped as if someone hit me from behind. After looking in my rear view and seeing no one on me I realized something else happened. I look at my dash and check hybrid system light was on. I was in traffic at the light waiting and looked it up on my phone to find out what to do. Some article said to pull over and turn it off and restart it. The light turned green and traffic started moving so I started to drive. I thought I could probably make it home but the car started driving a lot slower than usual. I really didn’t want to pull over because it was in a bad part of town but I felt like I had no choice because the car was barely moving. It seemed more dangerous to be on the road with other drivers. So I pulled over and parked and tried starting it again. It wouldn’t shift to drive so now I’m stuck and can’t get home unless I pay to get my car towed. I get my car towed to the house. I put a meter on the battery and it was fine. I put a diagnostics tester on it and came up with these codes POA1A and POA94. I contacted hybrid mechanic that doesn’t work at Toyota and he said to take it in to a dealership and sent me the ZE3 warranty letter and said they would fix it. I paid for it to be towed to the dealership. There were already a lot of cars waiting to be serviced when I got there. Anyway, they said they would fix it after they did their diagnostics after I paid $120 for it. That was 3/21/2022. I sent CSR the ZE3 letter and he said it wasn’t covered. It’s like he didn’t even read it. A day later he said he needed to talk to a warranty administrator then a day later he said it would be covered but I don’t qualify for a loaner but they can give me a rental for $45 a day. I friend let me borrow their car for a couple days. Now as of writing this it’s midnight 3/30/2022. I still don’t have my car and I’m about to be without a car unless I buy one or rent one. No ETA on the part being delivered either. I’m SOL.

Mar 31, 2022

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

A number of things have failed on this car. 1. The hybrid battery pack system shut down and warned that I needed to see a mechanic. My mechanic diagnosed that the hybrid invert was defective and causing the battery pack to fail. 2. When braking at both low and high speeds, the car increasingly struggles to come to a stop. When applying foot pressure, you can hear the pump winding - this occurs while at rest as well as when trying to slow the car down. There are times when applying the brake that the floor pedal will lock and cause the car to skid while barely reducing the speed of the car. I have had multiple near accident incidences as a result and put myself and others at risk. 3. The car ferociously vibrates every morning - discovered that the head gasket has failed prematurely and due to the car overcompensating for the failing hybrid battery that is being impacted by the failing hybrid inverter. All problems have been reproduced and diagnosed at independent service centers. Multiple codes, warning lights and messages have alerted me to engine and battery issues - all of which appeared after the various issues and failures.

Mar 25, 2022

AIR BAGS,FUEL/PROPULSION SYSTEM

1 complaint

recalls.

Dec 13, 2021

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

The dash lights on my 2010 Prius went all dark, lost all information on my dash. No lights on dash, no fuel gauge, no speedometer, nothing. This is very dangerous to suddenly have happened and I don't see a recall from Toyota to address this problem.

Sep 08, 2021

EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKES

1 complaint

I INHERITED A 2010 TOYOTA PRIUS 3RD GENERATION WHEN MY MOTHER PASSED A FEW YEARS AGO. I'VE SINCE HAD SEVERAL UNNECESSARY AND COSTLY PROBLEMS WITH THE CAR AS WELL AS DEALERSHIP'S OUTLOOK, TREATMENT, AND INDIFFERENCE TO THE DANGER THAT THEIR CUSTOMERS FACE--AS MANY ALREADY HAVE. THE FOLLOWING ARE SITUATIONS THAT I'M EXPERIENCING NOW. FIRST, I WAS RECENTLY LEAVING THE PHARMACY WHEN ALL OF MY WARNING LIGHTS (ABS, BRAKE, TRACTION ) SUDDENLY CAME ON AND MY BRAKES FAILED AS I WAS HEADING HOME. I'M A SINGLE MOTHER OF A SPECIAL NEEDS CHILD AND I HAD TO GET HOME TO HER. I WAS APPROXIMATELY 1 MILE FROM MY HOME AND I WAS NEARLY IN 3 ACCIDENTS THAT COULD'VE BEEN CATASTROPHIC. THANKFULLY THE ROAD WAS DRY, CLEAR, AND WITH LITTLE TRAFFIC. WE HAVE BEEN HOMEBOUND FOR WEEKS, WITHOUT TRANSPORTATION FOR DOCTORS, FOOD, ETC. OUR VEHICLE IS OUR ONLY MEANS OF TRANSPORTATION, AND WE MUST GET TO DOCTOR APPOINTMENTS, ETC. SECOND, THE CAR HAS INEXPLICABLY STALLED TWICE. THIRD, I'M CONSTANTLY HAVING TO REPLACE LIGHTS, AND HAVE BEEN PULLED OVER BY THE POLICE FOR LIGHTS NOT WORKING. FINALLY, AN AIRBAG HAS BEEN RECALLED AND ONCE I CAN AFFORD IT I'LL GET THAT FIXED AS WELL. I SPOKE WITH MY LOCAL TOYOTA DEALERSHIPS, AND AFTER EXPLAINING THE PROBLEMS, I WAS INFORMED (SEVERAL TIMES AS I WAS REPEATEDLY TRANSFERRED) THAT I HAD TO PAY AN INSPECTION FEE THAT ALSO CHANGED WITH EACH PERSON. FINALLY, I WAS TOLD I HAD TO LEAVE MY CAR THERE FOR DAYS AND THAT I WAS GOING TO PAY THOUSANDS OF DOLLARS TO FIX THE CAR. I'M UNABLE TO PAY THAT MUCH MONEY--AND THE AMOUNT KEPT CHANGING AS WELL. I HAVE RESEARCHED THESE PROBLEMS AND NOW UNDERSTAND THE METHODOLOGY AND INTIMIDATION USED ON POOR PEOPLE SUCH AS MYSELF. TOYOTA SHOULD BE ASHAMED. FIX THESE PROBLEMS THAT WILL ENDANGER AND POSSIBLY KILL YOUR CUSTOMERS FOR NOTHING MORE THAN THEIR OWN INCOMPETENCE AND GREED.

Mar 31, 2021

POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

CAR SHAKES BADLY WHEN CHANGING FORM ELECTRIC TO GAS MOTOR, STARTED SMOKING IN THE BACK.

Oct 01, 2020

Fire: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

THE CARS STARTS DOES NOT STAY ON IF I TRY TO DRIVE IT WILL TURN OFF AND DIE OUT .

Aug 24, 2020

UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

TOYOTA USA FAILED TO HONOR REPAIR DEFECT WITHIN THE BRAKE BOOSTER PUMP ASSEMBLY. WHEN THIS DEFECT OCCURS, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL MADE ILLUMINATE, I EXPERIENCE INCREASED STOPPING DISTANCE, REDUCED HYDRAULIC PRESSURE WITHIN YOUR BRAKE SYSTEM, THE DEACTIVATION OF BRAKE ASSIST, & THE DEACTIVATION OF VEHICLE STABILITY CONTROL.TOYOTA PREVIOUSLY ISSUED AT LEAST 2 SAFETY RECALLS. DESIGNED TO PREVENT SIMILAR DANGEROUS OCCURRENCES. HOWEVER, HUNDREDS OF THOUSANDS OF PRIUS MODELS 2010-2015 WERE EXCLUDED FROM THOSE SAFETY RECALLS INCLUDING MY 2010 MODEL. AS OF TODAY TOYOTA USA FILED CASE NUMBER 2005052305. SAFETY RECALL IN TORRANCE CALIFORNIA DATED JUNE 4, 2013 STATED TOYOTA SALES USA WAS CONDUCTING A VOLUNTARY SAFETY RECALL INVOLVING OVER 87,000 MODEL 2010 TOYOTA PRIUS HOWEVER I CALLED TOYOTA TODAY AND THE INSISTED MY VEHICLE WAS EXCLUDED EVEN THOUGH IN BARELY HAS 100,000 MILES WE JUST BEGAN TO EXPERIENCE THESE BRAKE SYMPTOMS. CUSTOMER REP INSISTED IT WAS TOYOTA VOLUNTARY RECALL NOT ENFORCED SO MY VEHICLE DID NOT EVEN QUALIFIED FOR A CUSTOMER SUPPORT SERVICE. PLEASE HELP US HAVE TOYOTA FIX THIS SAFETY ISSUE ASAP BEFORE SOMEONE HAS A MAYOR ACCIDENT. WARNING LIGHTS FOR ABS, STABILITY CONTROL, AND WARNING LIGHTS ALL CAME ON AT ONCE. BRAKES BECAME SPONGY WHEN PRESSED. WAS ABLE TO STILL BRAKE BUT WITH MUCH MORE EFFORT AND NOT CONFIDENT IN THE BRAKING. I HAD IT TOWED TO A LOCAL MECHANIC AND THE DIAGNOSTIC ERROR CODE REGISTERED "C1391". PER MECHANIC THIS IS FOR ABS ACCUMULATOR, OR BOOSTER PUMP FAILURE OR LEAK PER MECHANIC. THIS HAPPENED OUT OF THE BLUE, NO WARNINGS. PER TOYOTA THE PART REQUIRED ARE CYLINDER ASSEMBLY BRAKE AND BRAKE PUMP ASSEMBLY. COST TO REPAIR THESE PARTS PER TOYOTA WOULD BE ESTIMATED AT $2700.. ATTACHED VIDEO OF ACTUATOR'S LOUD NOISE IT PRODUCES & DASHBOARD SHOWING ABS FAILED& BRAKES LIGHTS/ALSO FAILED ATTEMPT TO SOLVE THIS WITH TOYOTA USA. *TR

May 14, 2020

EXTERIOR LIGHTING,SEAT BELTS,SERVICE BRAKES

1 complaint

ABS SYSTEM FAILS, REAR PASSENGER SEAT BELT ISSUE, HEADLIGHT BULBS BURNED TOO MUCH

Mar 22, 2020

AIR BAGS,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE CAR I HAVE 3 DASH LIGHTS WE PULL THE CODE THROUGH COMPUTER IT WAS C13 91. THAT MEANS THE CAR HAVE AN ACTUATOR IT'S NOT WORKING SO THE BRAKE SYSTEM IS NOT WORKING PROPERLY AND THE ABS LIGHT TRACTION LIGHT THE BRAKE LIGHT ARE ON ALL THE TIME . SOMETIME THEY GO OFF AND SOMETIMES THEY TURN BACK ON USUALLY IT'S MORE ON TIME THAN OFF TIME. I DID RESEARCH AND FIND OUT VERY COMMON WITH 2010-2015 PRIUS MODEL WENT TO TOYOTA DEALERSHIP AT RIVERDALE WEST SPRINGFIELD MASSACHUSETTS NO HELP. IT'S A KNOWN PROBLEM THEY AGREE BUT MY CAR IS 10 YEARS OLD OR 150000 MILES OVER SO NO WARRANTY PLEASE HELP I AM A POOR UBER DRIVER 4 DAUGHTER AND WIFE I AM THE ONLY BIRD FEEDER [XXX] IS MY CELL AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 03, 2020

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

1 complaint

AIR BAG DID NOT DEPLOYED AT THE TIME OF ACCIDENT. DAMAGED/RIP APART FRONT BUMPER...CAR IS TOTAL LOSS AS PER INSURANCE ADJUSTER. OTHER COLLIDED HONDA CR-V HAD ALL ITS AIR BAGS DEPLOYED. NONE ON MY PRIUS. ACCIDENT HAPPENED AT MAJOR INTERSECTION ,WHEN GREEN LIGHT TURNED ON I PADDLE MY CAR , OTHER CAR HONDA CR-V CAME AT A SPEED TO MAKE LEFT TURNED AND HIT MY FRONT BUMPER.

Jan 22, 2020

Crash: 1

Injuries: 1

STEERING,WHEELS

1 complaint

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE FRONT WHEELS SHOOK AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT CRASHED INTO ANTHER VEHICLE, WHICH THEN CAUSED THE OTHER VEHICLE TO CRASH HEAD ON INTO A MEDIAN. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED AND WAS TOWED TO THE CONTACT'S HOME, AWAITING AN INVESTIGATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Oct 23, 2019

Crash: 1

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

1 complaint

I PURCHASED A 2010 TOYOTA PRIUS, WITHIN A MONTH I HAD TO REPLACE THE FUEL PUMP SENSOR (AFTER IT WENT OUT ON THE HIGHWAY AND THE CAR DIED WHILE DRIVING IT). THEN 6 WEEKS AFTER PURCHASE I WAS DRIVING DOWN THE HIGHWAY AGAIN AND THE HOOD RIPPED UP COMPLETELY SHATTERING THE WINDSHIELD WHILE DRIVING. I LATER LEARNED BOTH SAFETY'S ON THE HOOD LATCH WERE BROKEN AND MISSING PARTS. IT ALSO HAS AN OIL LEAK THAT WILL COST ME $2,200 TO REPAIR WHEN I ONLY PAID $6,000 FOR THE CAR ON TOP OF MANY OTHER MINOR ISSUES.

Apr 09, 2019

STEERING,SUSPENSION,ENGINE

1 complaint

MY CAR GOT STALL ON THE ROAD, IT HAD A PROBLEM RELATED WITH THE HYBRED SYSTEM. I TOOK IT TO THE TOYOTA DEALER AND THEY SAID IT WAS IN A RECALL LIST. SO THEY FIXED BUT THEY DAMAGED THE SUSPENSION OF MY CAR AND NOW THEY DON'T WANT TO FIX IT. MY CAR IS MAKING A NOISE WHEN I MOVE THE STEERING WHEEL AND ALSO WHEN I BRAKE. MY CAR WASN'T MAKING SUCH NOISE BEFORE THE STALL ON THE ROAD. I AM FRUSTRATED WITH ALL THIS PROBLEMS IN MY CAR.

Mar 23, 2019

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE,HYBRID PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. EACH TIME THE VEHICLE WAS DRIVEN, IT SHOOK, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE PRESSURE FOR THE BRAKE LIGHTS TO ILLUMINATE. ALSO, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO SOUTH BAY TOYOTA (LOCATED AT 18416 S WESTERN AVE, GARDENA, CA 90248, (310) 323-7800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AUTONATION TOYOTA CERRITOS (LOCATED AT 18700 STUDEBAKER RD, CERRITOS, CA 90703, (562) 802-4000), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Jan 24, 2019

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I HAVE BEEN EXPERIENCING THE SAFETY RISKS OUTLINED IN THE FOLLOWING MANUFACTURER RECALL NUMBER: J1V NHTSA RECALL NUMBER: 18V684 I HAVE BEEN DEALING WITH THIS ISSUE FOR THE PAST 2 - 3 YEARS AND UNKNOWINGLY MAY HAVE BEEN SPENDING HUNDREDS OF DOLLARS ON REPAIRS THAT MAY NOT HAVE NEEDED TO BE REPLACED. CURRENTLY, MY CAR IS NOT RUNNING AS I EXPERIENCED A STALL (11/09/2018) WHILE EXITING THE FREEWAY AT A HIGH SPEED WITH THE SCREEN READING "CHECK HYBRID SYSTEM" AND THE DASH LIT UP WITH THE YELLOW TRIANGLE AND EXCLAMATION POINT. I AM NOT ABLE TO ACCELERATE DURING THE STALL, BRAKES ARE WORKING. THIS HAS HAPPENED TO ME COUNTLESS TIMES, ALMOST ALWAYS ON THE FREEWAY OR EXITING AND WHILE TRAVELING AT A HIGH SPEED. SOMETIMES THE VEHICLE WOULD START BACK UP AFTER A FEW MINUTES OF BEING TURNED OFF. THIS PARTICULAR TIME (11/09/2018), I COASTED THE VEHICLE TO A SAFE SPOT AND THE VEHICLE ENGINE NEVER TURNED ON AGAIN. I TOWED THE VEHICLE TO MY RESIDENCE AND THEN TO MY MECHANIC. I AM ONLY ABLE TO PUT THE VEHICLE IN NEUTRAL. THE MOTOR WILL NOT COME ON AT ALL AND THE SCREEN READS "CHECK HYBRID SYSTEM". THE CAR HAD OVER 1/4 TANK OF GAS AT THE TIME. I CURRENTLY USE MY VEHICLE FOR MY LIVELIHOOD DOING INDEPENDENT DELIVERY SERVICES SUCH AS INSTACART, DOORDASH, POSTMATES ETC. SINCE THERE IS YET TO BE A REMEDY FOR THIS SITUATION I WANT TO KNOW WHAT MY OPTIONS ARE TO GET BACK THE MONEY I'VE SPENT OR COMPENSATION FOR THIS VEHICLE SINCE IT IS NOT USABLE AND UNABLE TO BE FIXED BY THE MANUFACTURER IN A TIMELY MANNER. I CAN PROVIDE DOCUMENTATION IN REGARDS TO REPAIRS MADE AS WELL AS VISITS TO TOYOTA IN WHICH THEY WERE UNAWARE OF THE ISSUE.

Dec 01, 2018

ENGINE,HYBRID PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT 35 MPH, THE VEHICLE SHOOK AND SMOKE EMITTED THROUGH THE VENTS OF THE VEHICLE COMING FROM THE ENGINE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) AND WENT TO TOYOTA OF DOWNTOWN LA (LOCATED AT 1901 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 354-9999) WITHOUT THE VEHICLE AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 97,400.

Nov 19, 2018

Fire: 1

TIRES,UNKNOWN OR OTHER

1 complaint

TIRE BLEW OUT ON THE FREEWAY WITHOUT WARNING. IT WAS A GENERAL ALTIMAX RT43 SIZE 195/65 15.WITH ABOUT 9300 MILES ON IT. TIRE HAS SEVERAL BLOWN OUT SECTION IN THE SIDEWALL.

Oct 30, 2018

SUSPENSION,ELECTRICAL SYSTEM,ENGINE

1 complaint

VEHICLE STALL WHEN HYBRID SYSTEM KICKS IN AND SHAKE, VERY DANGEROUS CONSIDERING THE CAR IS QUIET.

Oct 05, 2018

Crash: 1

SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

BRAKE ACTUATOR KEEPS ACTIVATING EVERY 10 SECONDS. THE CARS ABS, TRACTION CONTROL, AND BRAKES ERROR LIGHTS HAVE ALL COME ON. BRAKES ARE COMPROMISED IN SOME MANNER WHICH CAN POSE SERIOUS SAFETY ISSUES WHILE DRIVING.

Sep 16, 2018

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

AFTER CHANGED ALL THE 12V BATTERY AND 201V BATTERY PACK BRAND NEW. ALL THE FLUID; OIL, COOLING WATER, TRANSMISSION ALSO BEEN CHANGED NEW, EVEN CLEAN OUT THE EXHAUST CO2 DEPOSIT IN THE PIPE, BASICALLY THE ENGINE BEEN CLEAN OUT LIKE NEW. THE PROBLEMS NOW IS NOT START OR PUT INTO READY MODE. DUE TO THE INVERTER AND ICU U1 CIRCUIT BOARD NOW SENDING THE SIGNAL TO THE DASH BOARD. DASH BOARD ONLY SHOW FLASHING ENGINE LIGHT, PUSH BUTTON SHOW AMBER NOT GREEN. I HEARD TOYOTA IS RECAL THE SOFTWARE ON THE INVERTER, THIS IS NOT GOING TO HELP, DUE TO REPROGRAM THE KEY AND THE IMOBOLIZER CAUSE THE INFOR ON THE DASH TO SHUT DOWN, THE OBDII CANT EVEN READ OR FUNCTION. NOW MY 2010 HYBRID IS DEAD. I DON'T KNOW WHAT TO DO. PLEASE HELP.

Aug 25, 2018

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE HAS LOST POWER ON THE FREEWAY MULTIPLE TIMES FORCING ME TO PULL OVER. IN ONE INSTANCE I WAS ALMOST REAR ENDED BY A SEMI. THE VEHICLE WILL SHOW A TEMPERATURE WARNING AND WILL THEN SHUT DOWN AND READ, "CHECK HYBRID SYSTEM". THE TOYOTA DEALERSHIP CLAIMS IT NEEDS A NEW ENGINE. THIS IS A WELL KNOWN ISSUE AND WILL GO IN FRONT OF A JUDGE IN JANUARY. I HAVE CONTACTED TOYOTA ABOUT THIS AND THEY TELL ME IT IS OUT OF WARRANTY AND NOT ELIGIBLE FOR THE WARRANTY ENHANCEMENT. THIS SHOULD HAVE BEEN AN UNLIMITED MILEAGE RECALL BUT TOYOTA REFUSES TO DO ANYTHING ABOUT IT. THIS HAPPENED AGAIN THIS MORNING TO MY WIFE WHO WAS ON A FREEWAY WHERE THE SPEED LIMIT IS 70MPH. THIS IS AN EXTREMELY DANGEROUS ERROR AND I WOULD HATE TO SEE SOMEONE DIE BECAUSE THEIR CAR STOPS ON THE FREEWAY. THIS VEHICLE HAS ALSO HAD SEVERAY P0401 CODES, THERE IS AN WARRANTY ENHANCEMENT FOR THIS AS WELL BUT LIMITED TO 150K MILES. I WAS TOLD BY THE TOYOTA DEALERSHIP IT WAS ALSO A CULPRIT FOR A BLOWN HEAD GASKET.

Aug 13, 2018

AIR BAGS,STRUCTURE,SERVICE BRAKES

1 complaint

I WAS ON THE FREEWAY IN TRAFFIC, GOING 60 MPH. THERE WAS ROAD CONSTRUCTION COMING UP AHEAD. I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. THE CAR DIDN'T SLOW DOWN AT ALL AND I CRASHED INTO ANOTHER VEHICLE. MY CAR WAS MANUFACTURED WHEN THE 'VOLUNTARY SAFETY RECALL' BY TOYOTA WAS SUPPOSED TO ADDRESS THIS, BUT I RECEIVED NO NOTIFICATION, NOR DID THOUSAND OAKS TOYOTA, WHERE I HAD THE CAR SERVICED, COMMUNICATE ABOUT IT. *JS

Jun 27, 2018

Crash: 1

Injuries: 4

POWER TRAIN,ENGINE

1 complaint

THE VEHICLE WAS IN A PARKING LOT. UPON STARTING THE CAR, THE DASH DISPLAYED "CHECK HYBRID SYSTEM" AND THE VEHICLE COULD NOT ACCELERATE ABOVE 25 MILES PER HOUR.

Jun 25, 2018

STEERING,POWER TRAIN,ENGINE

1 complaint

I HAD BEEN DRIVING THE CAR AND HAD EXPERIENCED THE LOSS OF POWER DESCRIBED IN RECENT ARTICLES AS BEING AN INVERTER PROBLEM (THAT WAS THE SUBJECT OF A SOFTWARE UPDATE BY TOYOTA THAT MAY NOT HAVE FIXED THE ISSUE). AFTER EXPERIENCING THIS ISSUE SEVERAL TIMES, MY AUTOBODY SHOP RECOMMENDED REPLACING THE THROTTLE BODY AS THE DIAGNOSTIC CODES WERE NOT 100% CLEAR WHAT THE PROBLEM WAS. I HAVE REPLACED THE THROTTLE BODY AND NOT HAD THE ISSUE SINCE, BUT I THOUGHT I WOULD REPORT THIS JUST IN CASE THIS IS RELATED TO THE INVERTER ISSUE. THE ISSUE I HAD WAS EXACTLY AS DESCRIBED -- DRIVING THE CAR, THEN SUDDENLY LOSING POWER AND PRACTICALLY UNABLE TO MOVE THE VEHICLE (I WAS ABLE TO DRIVE IT MAYBE 3 MPH WITH NO POWER STEERING, BARELY GOT OUT OF AN INTERSECTION IN FRONT OF ONCOMING TRAFFIC ONE TIME IT HAPPENED). THIS HAPPENED AT VARIOUS TIMES, ALWAYS WHILE MOVING, BOTH ON THE HIGHWAY AND ON CITY STREETS, STRAIGHT/TURNING. THE ONLY TIME IT DIDN'T SEEM TO HAPPEN WAS WHEN STATIONARY. THIS IS THE ARTICLE I READ THAT COMPELLED ME TO CONTACT NTHSA: HTTPS://WWW.CBSNEWS.COM/NEWS/CALIFORNIA-DEALERSHIP-REFUSES-TO-SELL-CERTAIN-TOYOTA-PRIUS-MODELS-OVER-SAFETY-ISSUES/

May 11, 2018

VISIBILITY,VISIBILITY/WIPER

1 complaint

DRIVING ON HIGHWAY IN MODERATE AND HEAVY RAIN OR SNOW AFFECTS THE WINDSHIELD SHADE AND VISIBILITY TO SEE THE ROADWAY CLEARLY. THE SHADE OF THE WINDSHIELD IS DULL GREY UNTIL DRIVING ON CITY STREETS OR GETTING OFF THE HIGHWAY. CAR DEALERS HAD NO ANSWERS OR SOLUTIONS IN THE PAST.

Apr 16, 2018

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

MY CAR COMPLETELY SHUT DOWN IN TRAFFIC, ENGINE, STEERING, TRANSMISSION ALL QUIT AND I WAS ALMOST IN A HORRIFIC ACCIDENT AS I COULD NOT CONTROL THE CAR OR GET OUT OF ANYONE'S WAY. THE CHECK HYBRID WARNING LIGHT WAS ALSO ON. IT WAS TOWED AND THE GARAGE SAID IT WAS A SOFTWARE UPDATE THAT I WAS NOT MADE AWARE OF THAT CAUSED COMPLETE FAILURE.

Mar 07, 2018

SUSPENSION,POWER TRAIN,SERVICE BRAKES

1 complaint

CAR IN TWO ACCIDENTS OVER TWO YEARS BODY WAS NOT PROPERLY WELDED BACK TO THE FRAME! BRAKES WERE NOT PROPERLY REALIGNED NEITHER WAS THE STEERING COLUMN TRANSMISSION BANDS WERE NOT OPERATING AND WOULD NOT SHIFT AND NUMEROUS OTHER PARTS FOR LEAKAGE FROM BRAKE LINES TO TRANSMISSION LINES ALL LINES WERE BROKEN AND SO ARE THE SEALS ON THEM!

Dec 28, 2017

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CHECK HYBRID SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOYOTA OF GREENVILLE LOCATED AT 2686 LAURENS RD, GREENVILLE, SC WHERE IT WAS DIAGNOSED AS AN IPM FAILURE AND THE INVERTER WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V053000 (HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM) HOWEVER THE DEALER INFORMED THE CONTACT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

Dec 27, 2017

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

AIRBAG LIGHT STARTED TURNING ON EVERY SO OFTEN. AFTER RECALL WORK AT DEALER, IT WENT AWAY, BUT AGAIN NOW HOLDS CONSTANT.

Dec 06, 2017

AIR BAGS,TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE BRAKE, AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL SLOWLY, THE VEHICLE ENGAGED. THE CONTACT CALLED ROADSIDE ASSISTANCE AND WAS INFORMED THAT THERE WAS NO FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT A RECALL FOR THE BRAKES. THE CONTACT CALLED AL HENDRICKSON TOYOTA AT 954-972-1100 AND THEY STATED THAT THERE WAS NO RECALL FOR THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Nov 27, 2017

AIR BAGS,STRUCTURE

1 complaint

*TAKATA RECALL I WAS INVOLVED IN A MAJOR CAR ACCIDENT DURING LUNCH HOUR ON THE 405 SOUTH FWY IN LOS ANGELES, CA. I WAS STRUCK BY A SEMI TRUCK WHO WAS MERGING INTO MY LANE AND WHILE I TRIED TO GET OUT OF HIS WAY BY SPEEDING UP. I WAS CLIPPED BY THE TRUCK AND MY CAR CAREENED INFRONT OF THE TRUCK AND WAS PUSHED BEFORE HE APPLIED HIS BRAKES. MY CAR THEN SPUN OUT OF CONTROL ACROSS ALL FWY LANES. I WAS HIT BY TWO OTHER ON COMING CARS BEFORE COMING TO A STOP IN THE CARPOOL LANE. ALL CARS INCLUDING THE TRUCK WERE DRIVING APPROXIMATELY 65-70 MPH BASED ON THE POLICE REPORT. MY FOOT WAS ON THE GAS THE ENTIRE TIME AS I SPUN OUT OF CONTROL. MY COMPLAINT IS REGARDING THE AIRBAGS. NONE OF THE SIDE OR FRONT AIRBAGS DEPLOYED AT THE TIME OF ALL IMPACTS. I HAD THE VEHICLE INSPECTED BY AN INDEPENDANT INSPECTION COMPANY AFTER CONTACTING TOYOTA. I HAVE YET TO HEAR BACK FROM TOYOTA EVEN THOUGH THEY HAVE HAD THE REPORT FOR ALMOST TWO MONTHS. I FINALLY RECEIVED THE REPORT FROM THE INSPECTOR AFTER THREATNING TO HAVE MY ATTORNEY CONTACT THEM. I DON'T KNOW HOW TO READ THE FINDINGS OF THE REPORT SINCE ITS ALL TECHNICAL ENGINEERING. I AM ATTACHING THE REPORT AND HOPE THAT SOMEONE IN YOUR DEPARTMENT CAN REVIEW IT AND FOLLOWUP. THANK YOU

Jun 27, 2017

Crash: 1

Injuries: 1

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

WHEN I AM COMING TO A STOP (BRAKING NORMALLY) AND HIT A BUMP, THE CAR SURGES SLIGHTLY AND THE BRAKES BECOME LESS RESPONSIVE. IT FEELS LIKE I'M FIGHTING THE ENGINE AS IT ACCELERATES AND I'M TRYING TO BRAKE AGAINST IT. RELEASING THE BRAKE AND ATTEMPTING AGAIN SEEMS TO BE A SOLUTION, BUT I OFTEN DON'T HAVE TIME BEFORE REACHING THE INTERSECTION I'M APPROACHING. THIS CONSISTENTLY HAPPENS IN TWO PLACES IN MY DAILY COMMUTE WITH A SLIGHT BUCKLE IN THE ROAD APPROACHING AN INTERSECTION ON CITY STREETS AND COUNTY ROADS.

Apr 27, 2017

STRUCTURE,VISIBILITY/WIPER

1 complaint

VEHICLE WAS PARKED. WHEN I RETURNED TO THE VEHICLE, THE REAR WINDOW GLASS HAD SPONTANEOUSLY SHATTERED/ EXPLODED. THERE WERE NO SIGNS OF VANDALISM. I UNDERSTAND THAT THIS IS A PROBLEM WITH THE TYPE OF GLASS THAT IS USED, AND THAT THIS IS NOT AN UNCOMMON OCCURRENCE. EXAMPLES MAY BE FOUND ON YOUTUBE.

Sep 23, 2016

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),HYBRID PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FRIED THE INVERTER AND SHUT DOWN THE ENTIRE SYSTEM. THE CONTACT STATED THAT THE SOFTWARE WAS AN ONGOING ISSUE AND OVERHEATED THE INVERTER, WHICH CAUSED THE ENGINE TO SHUT OFF AND THE VEHICLE TO COMPLETELY STOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/04/17*LJ THE CONSUMER REQUESTED A RESPONSE AND/OR STATUS REPORT. UPDATED 7/7/17*JS *TR

Sep 19, 2016

STEERING,SERVICE BRAKES

1 complaint

DRIVING ON A EXTREMELY ROUGH STREET, MY CAR JERKED TO THE LEFT. I TRIED BRAKING, BUT UNMOVABLE OBJECTS (STREET SIGN AND PHONE JUNCTION BOX) PROVIDED THE STOP. AIRBAGS DID NOT DEPLOY, BUT FORCE OF CAR PUSHED ME HARD INTO THE STEERING WHEEL. I HAD MY SAFETY BELT ON, PLUS BACK BRACE. EMTS NOTED 60% O2, IN ICU ON RESPIRATOR FOR A WEEK, HOSPITAL FOR 2 WKS. DISTINCTLY, I REMEMBER THE STEERING WHEEL JERKED TO THE LEFT.

Aug 15, 2016

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

ON 05/25/2016 AT ABOUT 9AM, WHILE IN MOTION AT A RATE OF SPEED APPROX 25 MPH ON A STREET DURING CONSTRUCTION (DON'T KNOW IF THE BUMPY ROAD HAD ANYTHING TO DO WITH IT), THE CHANGE OIL SOON LIGHT APPEARED AND SECONDS LATER ALL THE LIGHTS ON THE DASH CAME ON WITH THE MESSAGE TO CHECK THE "CHECK HYBRID SYSTEM" . I TRIED TO STOP THE VEHICLE AND IT KEPT ACCELERATING. I PRESSED ON THE BREAKS REALLY HARD AND THE TRACTION CONTROL LIGHT KEPT FLASHING ON AND OFF LIKE CRAZY BUT IT BARELY HAD ANY IMPACT. ALTHOUGH THE VEHICLE SLOWED, IT DID NOT COME TO A FULL STOP. I ENDED UP HITTING THE VEHICLE IN FRONT OF ME. THANK GOD IT WAS A TRUCK AND AS ABLE TO STOP THE CAR FROM MOVING FURTHER OR I COULD OF ENDED UP IN THE MIDDLE OF AN INTERSECTION. AFTER THE COLLISION, THE CAR WOULD NOT STOP ALTHOUGH THE PARK BUTTON WAS PRESSED AND LIGHT WAS ON. I EVEN TRIED TURNING OFF THE VEHICLE AND THE VEHICLE STAYED ON AND IN DRIVE. I ENDED UP IN THE HOSPITAL AND DON'T KNOW HOW IT EVENTUALLY GOT TURNED OFF BUT THAT WAS VERY FRIGHTENING. I HAD MY CHILDREN IN THE CAR. ON IMPACT, THE SEAT BELTS DID NOT EVEN TIGHTEN.

May 25, 2016

Crash: 1

Injuries: 2

SERVICE BRAKES, HYDRAULIC,TIRES

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE ABS WARNING LIGHT, TRACTION CONTROL WARNING LIGHT, AND BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 09/06/16*LJ THE CONSUMER STATED THE MASTER CYLINDER/BRAKE BOOSTER ASSEMBLY WERE SUBSEQUENTLY REPLACED. ALSO, ON JANUARY 5, 2016, THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHILE DRIVING ON A WINDING HIGHWAY. AS HE TRIED TO NEGOTIATE A TURN, THE TIRES SLIPPED OFF THE PAVEMENT AND HE RAN OFF THE ROAD, CAUSING OVER $10,000 IN DAMAGES. UPDATED 10/18/16. *JB

May 12, 2016

Crash: 1

EXTERIOR LIGHTING,SEATS,ENGINE

1 complaint

BURNING OIL ISSUE. FRONT HEAD LIGHT SHORT CIRCUIT OR BURNED OUT. LEATHER SEAT SEPARATED TWICE.

Jan 21, 2016

POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

CAR WOULD NOT DRIVE, OR REVERSE IT SHIFTS TO NEUTRAL SINCE FIRST WEEK I BOUGHT THE CAR IN AUG 2010. I BOUGHT A TOYOTA PRIUS III 2010 (FROM THE DEALERSHIP TOYOTA OF KEARNEY MESA IN SAN DIEGO) IN 2010. THE CAR FROM THE BEGINNING WOULD SHIFT BACK TO NEUTRAL WHEN I SET IT TO DRIVE OR REVERSE. I BOUGHT THE CAR AND AM THE ONLY OWNER). AFTER I ENCOUNTER THIS, WITHIN THE WEEK I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT (SAN DIEGO KEARNY MESA) AND THEY TOLD ME THAT IT WAS NOT A PROBLEM. YES, IT WAS A PROBLEM AND THEY REFUSED TO FIX IT. THIS HAS HAPPEN TO MY CAR FROM WEEK 1. NOW 5 YEARS LATER, TODAY, THE CAR WOULD NOT ENGAGE IN "D" OR REVERSE. I TRIED AT LEAST FOR 10 MINUTES. I CALLED A DEALERSHIP NOW IN SEATTLE (SINCE I TAKE MY CAR HERE FOR SERVICE) AND I WAS TOLD THAT THEY NEVER HEARD ABOUT IT. I SEARCHED ONLINE AND I FOUND THAT THIS PROBLEM/BUG DOES HAPPEN. TODAY I COULD NOT SET MY CAR TO DRIVE OR REVERSE FOR ABOUT 10-15 MINUTES. IT'S A SAFETY ISSUE. MY STEPS: 1. DEPRESS POWER BUTTON (TO TURN ON) 1.1. WAIT ABOUT 5-10 SECONDS 2. DEPRESS THE BREAK + ENGAGE IN D (DRIVE) OR (R) REVERSE. 3. THE CAR GOES TO "N" NEUTRAL AND CANNOT BE PUT IN GEAR DRIVE OR REVERSE. 4. TURN CAR OFF. GO BACK TO STEP 1 UNTIL YOUR CAR ENGAGES.

Dec 21, 2015

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

ON MAY 30, 2015, OUR HOME BURNED TO THE GROUND. THE FIREFIGHTERS ARE CERTAIN THE CAUSE OF THE FIRE WAS MY 2010 PRIUS - THEY KNOW THE FIRE STARTED IN THE REAR OF THE GARAGE, THE ONLY OTHER ITEM IN THAT AREA WAS A BICYCLE. ARSON, FAULTY WIRING AND ACCIDENTS WERE RULED OUT. INVESTIGATIONS CONTINUE, BUT THEY HAVE IDENTIFIED AN ARC BETWEEN THE BATTERY AND THE RELAY SWITCH. MY HOMEOWNERS INSURANCE CARRIER (ERIE) IS TRYING TO DECIDE WHETHER THEY SHOULD EXPEND THE ADDITIONAL $1,500 TO OPEN THE RELAY SWITCH BOX TO SEE IF THEY CAN DETERMINE IF THE ARC WAS THE CAUSE OF THE FIRE, OR A RESULT. FROM THE VIDEO FOOTAGE, IT IS OBVIOUS THAT THE WATER BEING POURED ONTO THE GARAGE INCREASED THE INTENSITY OF THE FIRE, WHICH WAS DUE TO THE MAGNESIUM BATTERY. THESTARPRESS.COM HAS ALL THE VIDEO: HTTP://WWW.THESTARPRESS.COM/VIDEOS/NEWS/2015/06/03/28436619/ WE WERE TRAPPED IN AN UPSTAIRS BEDROOM FOR 40 MINUTES - AND GIVEN UP FOR DEAD BEFORE THE 911 OPERATORS HEARD MY LABORED BREATHING OVER THE STILL-OPEN PHONE LINE. A HEROIC FIREFIGHTER THREW HIMSELF THROUGH THE WALL OF OUR SECOND-STORY BEDROOM TO RESCUE US. MY HUSBAND WAS NOT BREATHING WHEN HE WAS REMOVED FROM HOME, BUT WE HAVE BOTH RECOVERED. WE HAD BEEN OUT TO DINNER EARLIER IN THE EVENING, BUT THE CAR HAD BEEN PARKED IN OUR GARAGE FOR SEVERAL HOURS. I HAVE HEARD OF MANY OTHER PRIUS FIRES, AND WANTED TO ALERT YOU TO OUR EXPERIENCE.

Dec 11, 2015

Fire: 1

EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE

1 complaint

ON FEBRUARY 27, 2015, OUR HOUSE BURNED IN THE MIDDLE OF THE NIGHT WHILE WE WERE ASLEEP. THE FIRE STARTED IN THE NEAR VICINITY OF THE RIGHT FRONT HEADLIGHT OF THE 2010 TOYOTA PRIUS. THE CAR HAD BEEN SERVICED JUST BEFORE THE FIRE ON FEBRUARY 25, 2015 AT THE LOCAL TOYOTA DEALERSHIP. THE CAR WAS OFF AT THE TIME AND THE KEY WAS NOT IN THE CAR AT THE TIME OF THE FIRE. WHILE WE WERE SLEEPING, THE CAR EVIDENTLY CAUGHT FIRE SPONTANEOUSLY AT APPROXIMATELY 2 A.M. WHILE IT WAS PARKED IN THE GARAGE. THE GARAGE DOOR WAS CLOSED. BY THE TIME WE WOKE UP, THE GARAGE WAS FULLY ENGULFED IN FLAMES. WE WERE ABLE TO ESCAPE THE FIRE. HOWEVER, OUR HOUSE WAS TOO SEVERELY DAMAGED (FIRE, SMOKE AND WATER) AFTER THE FIRE TO BE LIVABLE, AND IT IS CURRENTLY BEING REBUILT. OUR FAMILY OF FOUR (HUSBAND, WIFE AND TWO CHILDREN, 15 AND ALMOST 11 YEARS OLD) IS CURRENTLY LIVING IN A RENTAL HOUSE. WE LOST ALL THREE OF OUR CARS (THE OTHER CARS WERE A DODGE DURANGO AND A HONDA ACCORD) AND A MAJORITY OF OUR POSSESSIONS. DAMAGES ARE ESTIMATED TO BE LIKELY IN EXCESS OF $500,000 INCLUDING HOUSE, CARS, DAMAGE TO LANDSCAPING, PERSONAL PROPERTY, FURNITURE, CLOTHING, ETC. OUR HOMEOWNER'S INSURANCE IS SEEKING A SUBROGATION CLAIM AGAINST TOYOTA FOR THE EXPENSES INCURRED REGARDING OUR CLAIM. THE PRIUS IS SCHEDULED TO HAVE A DECONSTRUCTIVE EXAM SOON WITH MULTIPLE PARTIES PRESENT AND IS CURRENTLY BEING HELD AS EVIDENCE.

Aug 29, 2015

Fire: 1

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

THE VEHICLE RUNS OK AND A FEW MINUTES LATER THE YELLOW TRIANGLE TURNS ON, AS WELL AS THE CHECK ENGINE LIGHT AND THE VEHICLE STARTS TO LOSE POWER. AFTER A FEW MORE MINUTES THE RED STEERING WHEEL LIGHT COMES ON ALONG WITH THE "CHECK HYBRID SYSTEM" MESSAGE AND THE REST OF THE LIGHTS AND THE VEHICLES LOSES ALL POWER AND STOPS. IT WILL NORMALLY TURN BACK ON BUT THERE WAS ONE OCCASION WHERE IT DIDN'T AND MY HUSBAND HAD TO PUSH THE CAR TO A PARKING LOT. I TOOK THE CAR IN ON THE RECALL WHICH SHOULD COVER THIS BUT ALL THEY DID WAS UPDATE THE SOFTWARE AND BLAME THE ISSUE ON A CAR ACCIDENT. I DON'T KNOW IF THIS IS TRUE AS JUST PURCHASED THE VEHICLE BUT IT SOUNDS TO ME THAT THEY COULD HAVE FIXED THE ISSUE UNDER THE RECALL.

Aug 24, 2015

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

AS MANY PREVIOUS OWNERS DESCRIBED, I AM ALSO HAVING PROBLEMS WITH THE BRAKES AT LOW SPEED SINCE THE BEGINNING OF OWNING THIS VEHICLE (OCTOBER 2009). DEALER COULDN'T REPLICATE THE PROBLEM. ALTHOUGH THE CAR WENT THROUGH THE RECALL FOR THE BREAK SYSTEM IS STILL HAVING THE SAME ISSUE EVER SINCE. THE OTHER ISSUE WITH THE BRAKES HAPPENS AFTER RAIN. IT MAKES A SCREECHING NOISE WITHOUT PERFORMANCE BEING EFFECTED. IT GOES AWAY USUALLY WITHIN A HALF AN HOUR. THIS HAS BEEN AN ONGOING THING TOO FOR FEW YEARS BY NOW. THE OTHER ISSUE I HAD AS WELL AS OTHERS IS DIMMING OF LIGHTS THAT HAS BEEN OCCURRING SINCE LAST YEAR. WE NEEDED TO SWITCH THE LIGHTBULBS MORE FREQUENTLY THAN SEEMS NORMAL. DIDN'T EVEN THINK IT WAS OUT OF THE ORDINARY UNTIL I READ THE COMMENTS HERE ABOUT IT. THE OTHER PROBLEM I STARTED TO HAVE IS WITH A STEREO DISPLAY SYSTEM AND THE VOICE ACTIVATION FOR THE BLUETOOTH. THE DISPLAY HAD SOME WEIRD LINES ON IT AFTER A VERY COLD OR A VERY HOT DAY (RADIO WAS WORKING FINE JUST THE DISPLAY WAS NOT WORKING PROPERLY). EVENTUALLY GOES BACK TO NORMAL BUT THIS STARTED HAPPENING THE LAST YEAR OR SO. THE SAME TIME ALSO HAD A PROBLEM WITH THE VOICE ACTIVATION UNIT WHICH TURNED ON UNEXPECTEDLY AND TURNED BACK ON IN 10 SECONDS AFTER EACH TIME I TURNED IT OFF. THIS WAS HAPPENING FOR A GOOD 30 MIN AT THAT TIME. THIS ONLY OCCURRED TWICE BUT BOTH TIMES WAS AFTER A HOT DAY LAST SUMMER. THIS YEAR SO FAR HAVEN'T HAPPENED YET.

Jul 22, 2015

POWER TRAIN,AIR BAGS,SERVICE BRAKES

1 complaint

I HAD JUST PULLED INTO THE GARAGE AND WAS AT A COMPLETE STOP WHEN THE CAR SURGED FORWARD AND SLAMMED INTO TO THE BACK OF THE GARAGE, I WOULD TIP OVERATTEMPTED TO STOP THE CAR WITH THE BRAKES AND THEY WERE NOT WORKING SO I SHIFTED THE CAR TO REVERSE AND IT SPEED OUT OF THE GARAGE UP AN EMBANKMENT INTO A FENCE. IT. WAS UP ON IT'S SIDE AND I WAS AFRAID THAT IT WOULD TIP OVER SO IN AN ATTEMPT TO BRING IT DOWN LEVEL I SHIFTED TO DRIVE AND IT SPEED OFF FORWARD IT THEN JUMPED A ROW OF BUSHES INTO THE FRONT YARD AND DID A LARGE CIRCLE IN THE FRONT YARD MISSING THREE LARGE PINE TREES AND HITTING A SMALL TREE THAT ENDED UP STOPPING THE CAR AND DEPLOYED THE AIR BAG. *TR

May 02, 2015

Crash: 1

ENGINE,FUEL/PROPULSION SYSTEM,HYBRID PROPULSION SYSTEM

1 complaint

I WAS DRIVING APPROXIMATELY 35 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CAR RIGHT AWAY CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SERVICE AND HAD THE CAR TOWED TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. IF I HAD BEEN ON A FREEWAY OR IN HEAVY TRAFFIC, I COULD SEE THIS BEING A VERY DANGEROUS SCENARIO. *TR

Apr 26, 2015

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

I PURCHASED A CERTIFIED USED 2010 TOYOTA PRIUS FROM THE EAST COASTS NUMBER ONE CERTIFIED USED TOYOTA DEALER. I WAS PRESENTED WITH PAPERS SHOWING ALL THE CHECKS PERFORMED WITH A CERTIFIED USED TOYOTA AND THAT THE VEHICLE I WAS PURCHASING HAD PASS ALL THE INSPECTIONS. I TEST DROVE THE VEHICLE DURING THE DAY AND DID NOT USE THE HEADLIGHTS. ONCE I WAS HOME (OVER 3 HOURS AWAY) I USED THE HEADLIGHTS FOR THE FIRST TIME IN THE NEXT FEW DAYS. THE DRIVER'S SIDE LIGHTS WERE VERY DIM. I TOOK THE LOW BEAM BULB OUT AND NOTICE A LOT OF CORROSION ON THE BULB AND MOISTURE IN THE HEADLAMP ASSEMBLY. I LET IT DRY OUT AND REPLACED BOTH THE DRIVERS AND PASSENGER SIDE LOW BEAM LIGHT BULBS. OVER THE SUMMER I NOTICED A FEW TIME MOISTURE WOULD BUILD UP BUT WOULD BE GONE WITHIN A FEW DAYS. NOW DURING THE WINTER THE MOISTURE HAS FROZEN INSIDE THE DRIVER SIDE HEADLAMP ASSEMBLY AND IMPEDES ON THE EFFECTIVENESS OF THE HEADLAMP. MY VISIBILITY IS REDUCED AND HAS NOW BECOME A SAFETY ISSUE. I HAVE NOT OWNED THE VEHICLE FOR A FULL YEAR YET AND EVEN PURCHASED THE TOP OF THE LINE EXTENDED TOYOTA WARRANTY. MY LOCAL DEALER STATED IT WAS NOT COVERED UNDER ANY WARRANTY AND THAT WOULD COST AROUND $500 TO BE REPLACED. TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE AND SHOULD REPAIR AT NO COST TO OWNERS DUE TO A SAFETY HAZARD. *TR

Jan 24, 2015

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

ACCELERATED TO GET ON HIGHWAY. ONCE ON THE HIGHWAY THE SYSTEM HYBRID WARNING LIGHT AND OTHER WARNING LIGHTS AND AUDIO ALARMS CAME ON. WE HAD TO EXIT IMMEDIATELY BECAUSE WE LOST THE ABILITY TO MAINTAIN HIGHWAY SPEED. *TR

Sep 15, 2014

STEERING,ENGINE,HYBRID PROPULSION SYSTEM

1 complaint

ABOUT A MILE AFTER HAVING ENTERED THE FREEWAY AS I WAS MERGING TOWARDS THE CARPOOL LANE THE CAR SHUT OFF IN THE NUMBER THREE LANE.THE DASHBOARD DISPLAYED THE MESSAGE, "CHECK HYBRID SYSTEM", AND WOULD NOT RESPOND. MY SPEED WAS APPROXIMATELY 65 MPH WHEN THIS OCCURRED. I IMMEDIATELY PRESSED ON THE BRAKE BUT THE CAR WAS NOT SLOWING DOWN AS IT NORMALLY DOES. WHEN I FINALLY GOT OVER TO THE NUMBER 1 LANE, I ENTERED THE EMERGENCY LANE BUT WAS STILL HAVING TROUBLE COMING TO A STOP. I BRUSHED UP AGAINST THE FREEWAY WALL IN ORDER TO COME TO A COMPLETE STOP. AFTER SWITCHING THE CAR OFF AND ATTEMPTING TO RESTART IT, I WOULD GET NO RESPOND AND ALL THE DASHBOARD INDICATORS WOULD REMAIN ON WITH THE "CHECK HYBRID SYSTEM" DISPLAYED. THIS INCIDENT WAS TERRIFYING AS I WAS DRIVING WITH MY TWO YEAR OLD DAUGHTER AND TWO OTHER OCCUPANTS. THE CAR SHOULD HAVE DISPLAYED A WARNING AND NOT SIMPLY STALLED OUT. IF THIS INCIDENT HAD TAKEN PLACE A FEW MINUTES LATER, I WOULD HAVE BEEN IN THE HOV LANE AND COULD HAVE RESULTED IN A DEVASTATING ACCIDENT. *TR

Aug 12, 2014

Crash: 1

ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM,ENGINE

1 complaint

THE HYBRID INVERTER ASSEMBLY FAILED WHEN I TRIED TO ACCELERATE FROM A STOP ONTO A RURAL HIGHWAY. THIS OCCURRED APPROXIMATELY TWO MONTHS AFTER RECEIVING THE MOTOR GENERATOR ECU AND POWER MANAGEMENT ECU SOFTWARE UPDATE THAT WAS INTENDED TO PREVENT THIS TYPE OF FAILURE.I WAS NOTIFIED OF THIS UPDATE/RECALL IN LATE MARCH 2014 AND HAD THE UPDATE COMPLETED AT A AUTHORIZED TOYOTA SERVICE CENTER. *TR

Jul 30, 2014

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WAS TRAVELING ABOUT 65 MPH ON ROUTE 11 IN CT WHEN RED LIGHTS COME ON AND CAR SLOWS TO 20 MPH.PULLE TO SIDE OF ROAD AND CALLED AAA/TOWED TO HARTFORD TOYOTA IN HARTFORD CT. FIRST TOLD IT WAS A HYBRID BATTERY THEN TOLD IT WAS THE INVERTER WHICH THEY SAID IS ON BACK ORDER. NOW I,M GETTING THE RUN AROUND FROM THE MAIN OFFICE IN CALIFORNIA.. BROUGHT CAR IN FOR A RECALL ON SOFTWARE UPDATE IN FEB 2014 AND FROM WHAT I READ THIS MAY CAUSE THE INVERT TO FAIL THANKS FOR YOUR ATTENTION IN THIS MATTER. *TR

Jul 02, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I WAS DRIVING WITH THE FLOW OF TRAFFIC (AROUND 30 MPH) ON A MAIN SURFACE STREET IN A MIDDLE LANE OF A MULTILANE STREET WHEN SUDDENLY THE ENGINE STOPPED, AND I WAS UNABLE TO MAKE THE ENGINE RESPOND. THE CAR IMMEDIATELY BEGAN TO SLOW DOWN; I COULD NOT MAKE IT ACCELERATE TO KEEP IN THE FLOW OF TRAFFIC. I MANAGED TO CAREFULLY DRIFT OVER TO THE RIGHT AND MANEUVER THROUGH AN INTERSECTION AND GLIDE TO A STOP ON THE RIGHT SIDE OF THE ROAD. I TURNED OFF THE ENGINE AND REPEATEDLY TRIED TO RESTART IT TO NO AVAIL. I CALLED FOR TOWING SERVICE AND HAD THE CAR TOWED TO MY TOYOTA DEALER, WHERE THE SERVICE PEOPLE SAID IT WAS AN "INTERNAL FAILURE" AND REPLACED THE INVERTER ASSEMBLY. WHAT HAS TERRIFIED ME IS THAT I COULD HAVE BEEN ON THE FREEWAY DRIVING AT LEAST 60 MPH, WHERE THE CONSEQUENCES WOULD BE DEVASTATING TO ME AND OTHERS. I ASKED IF TOYOTA WOULD BE REPORTING THIS TO THE NHTSA, AND THEY SAID THAT WAS AN INTERNAL DETERMINATION. I ASKED IF THIS HAD HAPPENED BEFORE TO OTHERS AND DID NOT RECEIVE A CLEAR ANSWER. *TR

Mar 03, 2014

HYBRID PROPULSION SYSTEM,SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

ON MONDAY FEBRUARY 24TH 2014 MY 2010 TOYOTA PRIUS, HYBRID INVERTER FAILED WHILE I WAS DRIVING AND MY CAR SUDDENLY STOPPED ON THE ROAD. I LOOKED ON THE INSTRUMENT PANEL AND THE CHECK HYBRID SYSTEM WAS ILLUMINATED. THE CAR WOULD NOT START. I DECIDED TO CALL A TOLL TRUCK COMPANY TO TAKE ME TO THE NEAREST TOYOTA DEALER. ONCE I ARRIVED THE SERVICE ADVISOR INFORMED ME, THE 2010 TOYOTA PRIUS HAS TWO ACTIVE SAFETY RECALLS. I WAS NEVER NOTIFIED. THE TWO SAFETY RECALLS ARE THE HYBRID INVERTER & BRAKE BOOSTER PUMP ASSEMBLY. TODAY IS THURSDAY FEBRUARY 27TH 2014 AND THE TOYOTA DEALER HAS FAILED TO REPAIR AND RETURN MY CAR. THE TOYOTA DEALER STATED THIS IS A SAFETY RECALL, THEY NEED PERMISSION FROM TOYOTA HEADQUARTERS TO APPROVE PARTS. I PLEADED WITH THE TOYOTA DEALER TO PROVIDE ME WITH A VEHICLE, WHILE I WAIT, THEY REFUSED. *TR

Feb 27, 2014

ENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE

1 complaint

WE NOTICED THAT THE CARPET WAS SATURATED. THE DEALER TOLD US IT WAS BECAUSE THERE WERE SPIDER WEBS BLOCKING THE DRAIN FROM THE A/C. IT WAS REPAIRED AT A COST OF $1,554, THE WORK INCLUDED DRYING THE AIR BAG MODULE AND REPLACEMENT OF CARPET. WE BELIEVE THIS SHOULD BE THE SUBJECT OF A RECALL AS IT IS THE IDENTICAL PROBLEM RECALLED FOR THE TOYOTA CAMRY. *TR

Nov 12, 2013

HYBRID PROPULSION SYSTEM,ENGINE

1 complaint

I WAS DRIVING 15 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CARE RIGHT AWAY CALLED AAA AND TOOK IT TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. *TR

Sep 20, 2013

VISIBILITY,STRUCTURE

1 complaint

OVERHEAD CONSOLE SUNGLASS HOLDER COVER WILL NOT CLOSE DUE TO LATCH STUCK INSIDE. ONLY REPEATED PRESSING OF BLACK SPRING BUTTON WILL RELEASE LATCH TO CATCH AND CLOSE COVER LIP. *TR

Jul 23, 2013

VEHICLE SPEED CONTROL,ENGINE

1 complaint

CAR OCCASIONALLY UNINTENTIONALLY ACCELERATES WHEN HITTING A BUMP FOR MAYBE A SECOND. DANGEROUS WHEN IT HAPPENS AS APPROACHING A STOP SIGN OR TRAFFIC SIGNAL. HAPPENS MAYBE ONCE EVERY TWO WEEKS. *TR

May 26, 2013

VISIBILITY,SERVICE BRAKES

1 complaint

FIRST INCIDENT: APRIL 15, 2013 I LOST MY BRAKES WHILE I WAS DRIVING HOME FROM MY NIGHT SHIFT WORK AS A REGISTERED NURSE. I WAS AT AN INTERSECTION TWO BLOCKS FROM MY HOUSE WHEN I FELT THE BRAKE WAS FAILING. IT WAS A GOOD THING THAT I WAS DRIVING SLOW TO MAKE A TURN WHEN I FELT THE BRAKE SYSTEM WAS NOT WORKING. I WAS ABLE TO STEER IT TO A PARKING LOT NEARBY BY USING THE FOOT BRAKE. PRIOR TO THIS INCIDENT, I HEARD SQUEAKING NOISES FOR ABOUT THREE DAYS WHENEVER I STEP ON THE BRAKES. I WAS RELIEVED THAT I DID NOT GET INTO AN ACCIDENT. ACTION AFTER THE 1ST INCIDENT: APRIL 24, 2010. WE TOWED THE CAR TO DCH TOYOTA FREEHOLD, AND IT TOOK ABOUT 5 DAYS TO REPAIR THE BRAKES SO THEY GAVE US A LOANER CAR WHICH WE TRULY APPRECIATE. BUT WHEN WE PICKED UP THE CAR, THE BRAKES WERE FIXED BUT THE SQUEAKING NOISE IS STILL PRESENT, AND OUR WINDSHIELD WAS CRACKED. WE CALLED THE DEALERSHIP RIGHT AWAY TO INFORM THEM ABOUT THE SQUEAKING NOISE AND TO COMPLAIN ABOUT THE CRACKED WINDSHIELD. I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT THEIR TECHNICIANS TESTED MY CAR AND DEEMED IT SAFE TO DRIVE AND THAT THEY WOULD NEVER RELEASE MY CAR UNLESS THEY KNOW IT IS SAFE TO BE ON THE ROAD. SECOND INCIDENT: APRIL 29, 2013, I LOST THE BRAKES AGAIN WHILE I WAS ON MY WAY TO WORK AROUND 7:00 PM. I REALLY GOT VERY SCARED BECAUSE THERE WAS SO MUCH TRAFFIC AT THAT TIME. I WAS ABLE TO STOP AND PARK MY CAR SLOWLY TO THE CURB WITHOUT HITTING ANYBODY ELSE BY USING THE FOOT BREAK. ACTION AFTER THE SECOND INCIDENT: SAME NIGHT, WE TOWED THE CAR BACK TO THE DEALERSHIP FOR REPAIR, AND AFTER A WEEK OF WAITING, THEY FINALLY CAME BACK TO US SPECIFYING THAT THE WHOLE MASTER CYLINDER AND BRAKE PAD ASSEMBLY IS DEFECTIVE AND NEEDS TO BE REPLACED AND WILL COST MORE THAN 4K FOR PARTS ALONE. CONTACTED TOYOTA ABOUT THIS ISSUE, AND THEY SAID THAT THEY WILL NOT ASSIST US, SINCE WE EXCEEDED THE WARRANTY PERIOD. *TR

May 15, 2013

VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES

1 complaint

ON MULTIPLE OCCASIONS, I HAVE EXPERIENCED ISSUES WITH THE CAR SUDDENLY ACCELERATING WHILE I'M PRESSING THE BRAKES. SPECIFICALLY, THIS APPEARS TO OCCUR WHEN BRAKING ON UNEVEN SURFACES (IE CONSTRUCTION AREAS, POT HOLES, ETC.). THIS CAN OBVIOUSLY BECOME A DEADLY SITUATION IF ONE IS TRYING TO STOP THE VEHICLE AND WITH THIS PROBLEM RUN INTO THE CAR/VEHICLE AHEAD. MOST RECENTLY THIS OCCURRED ON THE SURFACE STREETS IN LOW SPEED, IN TRAFFIC. IT FEELS LIKE THE CAR LURCHES AHEAD WHILE APPLYING THE BRAKE. I WAS TOLD BY THE SERVICE PEOPLE AT TOYOTA THAT I WAS MAKING THIS UP. I CAN RECREATE IT GIVEN THE RIGHT SURFACE. *TR

Mar 13, 2013

POWER TRAIN,WHEELS

1 complaint

REAR WHEEL BEARINGS FAILED AT 61000 MILES. *TR

Mar 09, 2013

STRUCTURE,SERVICE BRAKES

1 complaint

THE FOLLOWING EVENT HAPPENED TWICE WITH THIS VEHICLE. TIN BOTH INSTANCES, THE CAR WAS RUNNING AND IN PARK WITH NO ONE IN THE VEHICLE. IT THEN DOWN THE DRIVEWAY WITH NO ONE IN IT. IN THE SECOND OCCURRENCE, IT APPEARS TO HAVE GONE INTO REVERSE ON ITS OWN AND ROLLED INTO A RETAINING WALL CAUSING DAMAGE TO THE REAR PASSENGER SIDE BUMPER AND BACK PANEL. *TR

Feb 19, 2013

Crash: 1

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

MY PRIUS IV, PURCHASED NEW IN 2010, INTERMITTENTLY HAD A LUNGING FORWARD PROBLEM WHEN GOING OVER SPEED BUMPS, POT HOLES ETC. I WOULD HAVE TO STOP IT BY BRAKING QUICKLY, SO I DIDN'T COLLIDE WITH A CAR AHEAD. I INFORMED TOYOTA OF THIS PROBLEM WITHIN THE FIRST YEAR. THEY TESTED IT AND SAID THEY COULD FIND NOTHING. I MENTIONED THIS TO THEM ON VARIOUS OCCASIONS WHEN I TOOK THE CAR FOR ITS PERIODIC MAINTENANCE OF 5000 MILE INTERVALS. ON DECEMBER 26, 2012 I WAS STOPPED WAITING TO GO LEFT WHEN I WAS REAR-ENDED. I WENT TO PULL OVER TO THE SIDE OF THE ROAD TO ASSESS THE DAMAGE. WHEN I ACCELERATED TO GET TO THE SIDE OF THE ROAD,THE CAR TOOK OFF CRAZILY, AT A HIGH RATE OF SPEED FOR ABOUT 6-7 SECONDS, ZIGZAGGING UNCONTROLLABLY ON THE 2 LANE ROAD. IF THERE WERE CARS COMING TOWARD ME, I WOULD HAVE BEEN IN A HEAD ON CRASH. I IMMEDIATELY CALLED TOYOTA SERVICE OF SCRANTON,PA AND ASKED THEM TO SEE AND ASSESS THE CAR'S PROBLEM. THEY MADE AN APPOINTMENT AND CONCLUDED.SAID THERE IS NO PROBLEM INTERNALLY, AND SUGGESTED REMOVING THE AFTER MARKET FLOORMAT. I THEN PROCEEDED TO SHOW THEM THE SAME PROBLEMS MANY CUSTOMERS ARE HAVING WITH THE PRIUS , INCLUDING AN ARTICLE BY STEVE WOZNIAK, THE CO-FOUNDER OF APPLE COMPANY, WHO HAD ACCELERATION PROBLEMS WITH HIS 2010 PRIUS. I CALLED THE MAIN TOYOTA HEADQUARTERS LATER, EXPLAINING THE PROBLEM AND THEY TOO SAID THERE IS NO MALFUNCTION , ONLY MENTIONING THE FLOOR MATS AGAIN.. THIS IS NOT THE CASE AS THE CAR HAS HAD ACCELERATION PROBLEMS FROM THE BEGINNING AND TO FURTHER CLARIFY, I WAS ABLE TO FINALLY STOP THE CAR... THE MAT WAS NO WHERE NEAR THE ACCELERATOR. I AM AFRAID TO DRIVE THIS FOR OTHERS' SAFETY, MY PASSENGERS AND MY OWN SAFETY. I TAKE CARE OF MY CARS FAITHFULLY. YOU CAN VIEW MY RECORDS. I AM ALSO FEARFUL IF I TRADE THIS CAR, SOMEONE ELSE MIGHT GET INJURED OR KILLED. CAN YOU PLEASE CHECK AND ADVISE. *TR

Jan 03, 2013

Crash: 1

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

2010 TOYOTA PRIUS AT DEALERSHIP FOR 25000 MILE SERVICE. ON 11/07/2012 AT 1700 THE DEALERSHIP CALLED AND REPORTED THAT THE CAR IS "INFESTED WITH RODENTS." STATED THAT HEADLINER IS SATURATED WITH URINE/ FECES, AIR AND CABIN AIR FILTERS DESTROYED, WIRES CHEWED, RODENTS FOUND TO BE LIVING IN DASHBOARD, IN DOOR INTERIORS, AND OTHER AREAS. REPORTED THAT THIS WAS "THE WORST CASE WE'VE SEEN." CAR IS OWNED BY TWO PROFESSIONALS- NO CHILDREN WHO WOULD HAVE DROPPED FOOD AND NO FOOD EVER EATEN IN VEHICLE. PURCHASED NEW FROM THIS SAME DEALERSHIP 01/02/2011. DEALERSHIP NOW REPORTS THAT THE CAR IS A HEALTH/ SAFETY HAZARD AND COULD COST "THOUSANDS" TO REPAIR. OUR INTERNET RESEARCH REVEALED THAT RODENT INFESTATION IS COMMON IN THE TOYOTA PRIUS, REPORTEDLY BECAUSE RODENTS ARE ABLE TO GAIN EASY ACCESS THROUGH THE CAR'S VENTILATION SYSTEM. OWNERS REPORTED CONTACTING TOYOTA, WHO DENIED LIABILITY AND DENIED REQUEST FOR ASSISTANCE. *TR

Nov 08, 2012

SUSPENSION,VEHICLE SPEED CONTROL

1 complaint

WHEN GOING OVER BUMPS IN THE ROAD OR POTHOLES, IT SEEMS LIKE THE CAR LOSES CONTROL. IT SEEMS LIKE IT SLIDES OUT OR JERKS FORWARD. IT CATCHES ITSELF AFTER A COUPLE SECONDS BUT IS SCARY. *TR

Jul 17, 2012

STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

I WAS ENTERING A PARKING SPACE, I APPROACHED THE SPACE ABOUT 5 MPH. THE VEHICLE SUDDENLY ACCELERATED, THE STEERING LOCKED AND THE BRAKES WENT TO THE FLOOR. THE VEHICLE JUMPED THE CURBING AND HIT THE TRUCK IN THE NEXT RIGHTHAND SPACE. IT CONNECTED WITH THE TRUCKS LEFT FRONT FENDER. THAT STOPPED THE VEHICLE. *TR

Apr 24, 2012

STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS ENTERING A PARKING SPACE. TURNED RIGHT INTO SPACE. THE VEHICLE ACCELERATED, STEERING WHEEL LOCKED, AND BRAKES DID NOT RESPOND!.THE CAR SPED OVER THE CURBING AND HIT THE LEFT FRONT FENDER OF THE TRUCK IN THE NEXT SPACE. *TR

Apr 12, 2012

Crash: 1

VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

THE DYNAMIC RADAR CRUISE CONTROL SYSTEM SUDDENLY APPLIES BRAKES WHILE, OR SOON AFTER, PASSING A LARGE TRUCK (18 WHEELER). HAPPENS RARELY. BUT WHEN IT DOES HAPPEN, IT IS ALWAYS WHILE, OR SOON AFTER, SLOWLY PASSING A LARGER TRUCK ON AN INTERSTATE AND TRAVELING ABOUT 70 MPH. WHEN IT DOES OCCUR, IT NORMALLY OCCURS WHEN THE FRONT OF THE PRIUS IS SLIGHTLY BEHIND THE FRONT OF THE TRUCK (IN THE IMMEDIATE LANE TO MY RIGHT) WHERE THE TRUCK SHOULD BE OUTSIDE THE RANGE OF THE RADAR. THE LAST TIME, THOUGH, THE PRIUS WAS WELL IN FRONT OF THE TRUCK, THERE WAS NO VEHICLE IN FRONT OF ME. AND, YES, THERE WAS NO DIRT, SNOW, ETC. ON THE FRONT OF THE CAR THAT MIGHT AFFECT THE OPERATION OF THE RADAR. *TR

Feb 18, 2012

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,STRUCTURE,WHEELS

1 complaint

WHILE THE CAR WAS PARKED IN A HILL WITH THE PARKING BRAKE IT SUDDENLY WENT BACKWARDS AND HIT THE WALL OF THE RESIDENCY ACROSS THE STREET LIKE 500 FEET DOWN. CAR WAS ALMOST COMPLETELY DAMAGE BACK, TRAIN SUSPENSION AND ALL DOORS OUT OF FRAME. REPAIR WILL TAKE 8 WEEKS AT A COST OF 14850.00. THERE WERE NO PASSENGERS IN THE CAR. *TR

Feb 07, 2012

Crash: 1

STEERING,SUSPENSION,TIRES

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE TIRES WORE PREMATURELY. THE CONTACT HAD AN ALIGNMENT PERFORMED AND THE VEHICLE WAS INSPECTED BY SEVERAL DEALERS AND EACH TIME THE CONTACT WAS TOLD THERE WAS NO PROBLEM WITH THE ALIGNMENT OR FRAME OF THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT BECAUSE OF THE PREMATURE WEAR ON THE TIRES. THE CONTACT ALSO OWNED A 2005 TOYOTA PRIUS IN WHICH THE SAME FAILURE OCCURRED WITH THE TIRES. THE FAILURE MILEAGE WAS 17,000. UPDATED 10/12/11*LJ UPDATED 10/24/11

Sep 09, 2011

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,WHEELS

1 complaint

I FIRST REPORTED THIS TO TOYOTA PRIOR TO THE INITIAL 2010 RECALL, THE CAR WAS LESS THAN 1 MONTH OLD AND I HAVE REPORTED IT ON NUMEROUS OCCASIONS VIA THE TOYOTA WEBSITE. ON THE FEW OCCASIONS I LENT THE CAR TO FRIENDS THEY HAVE HAD THE SAME EXPERIENCE. DESCRIPTION: WHEN TRAVELING AT RELATIVELY SLOW SPEEDS AND AN UNEXPECTED BUMP COMES UP AND THE BRAKES ARE ENGAGED EARLY, ONCE GOING OVER THE BUMP THE CAR LOSSES BRAKE POWER FOR A FEW SECONDS AND JOLTS FORWARD. IT IS VERY DISCONCERTING B/C IN THOSE SPLIT SECONDS IF ONE IS NOT PREPARED THE CAR HURLS FORWARD AND COULD IF ALL ODDS ARE AGAINST ME, THE CAR COULD KILL SOMEONE IF THEY ARE WALKING IN FRONT OF THE CAR. I REPORTED IT TO MY DEALER, MY DEALER'S INSPECTOR WENT OUT ON TEST DRIVE WITH ME, WE WERE ABLE TO RECREATE THE INCIDENT WHEN HE WAS DRIVING AS THERE ARE A FEW SPOTS IN MY NEIGHBORHOOD THAT IT HAPPENS EVERY TIME. HE PUT THE COMPUTER ON THE CAR BUT IT DID NOT READ THERE WAS A PROBLEM. HE CALLED THE NATIONAL TECHNICAL OFFICE, WHO EVENTUALLY CAME OUT, I LEFT THE CAR AT THE DEALERSHIP. THEY RECREATED THE PROBLEM AND ACCORDING TO THE LOCAL TECHNICIAN THEY PUT A CAMERA IN THE WHEEL TO FILM THE SITUATION. I WAS LATER TOLD BY MY LOCAL TECHNICIAN THAT IT WAS DETERMINED THAT THERE WAS NOT A PROBLEM WITH THE CAR AND THAT THE SITUATION IS NORMAL WHERE THE TIRE CATCHES AN UNEVEN SURFACE AND GOES INTO OVERDRIVE. I HAVE HAD DREAMS THAT I WOULD KILL SOMEONE IN THIS CAR. NOONE IS ALLOWED TO USE THIS CAR FOR THE SAME REASON. I FEAR FOR MY LIFE AND THE LIFE OF ANYONE WALKING IN FRONT OF ME ON A STREET I DO NOT KNOW. IT HAPPENS ALMOST EVERY 2 WEEKS. IT IS SCARY! PLEASE HELP! THIS IS THE FIRST NEW CAR I BOUGHT IN 25 YEARS AND I AM UNABLE TO GET RID OF IT B/C I HAD TO PAY SO MUCH FOR IT. WHEN I INQUIRED WHAT MY OPTIONS WERE, TOYOTA SAID NONE, THAT THERE IS NO PROBLEM WITH THE CAR. *TR

Sep 05, 2011

SERVICE BRAKES, HYDRAULIC,SEAT BELTS,VEHICLE SPEED CONTROL

1 complaint

2010 TOYOTA PRIUS, WITH 29000 MILES. PULLING INTO A PARKING LOT AT A VERY SLOW SPEED, APPLIED BRAKES TO STOP CAR, BUT IT DID NOT STOP IT, IT STARTED JERKING FORWARD, UNTIL IT STOPPED WHEN IT STRUCK A FENCE, INJURIES OCCURED AS A RESULT, SEAT BELT DID NOT OLD BACK DRIVER, AND DRIVER WIPPED FORWARD AND BACK STRIKING STEERING WHEEL. VEHICLE WAS TOWED TO TOYOTTA DEALER. STILL WATING FOR TOYOTA CORP TO ADVISE OF ERROR THAT OCCURED, DATA FROM CMPUTER HAS BEEN DOWNLOADED BY A PRIVATE FIRM AND DELIVERED TO TOYOTA. 8/9/11 ACCIDENT OCCURED ON 7/25/11 AT 14:30. *TR

Aug 09, 2011

Crash: 1

Injuries: 1

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR

1 complaint

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE) AND HAD THE REPAIRS PERFORMED. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, WHILE DRIVING APPROXIMATELY 15 MPH OVER A UNEVEN ROAD SURFACE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SUDDENLY ACCELERATED FOR A FEW MOMENTS. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. HAD THE RECALL DONE BUT IT DID NOT FIX THE PROBLEM. TOYOTA HAS BEEN UNRESPONSIVE AND THE DEALERS SAY THERE'S NOTHING THEY CAN DO. UPDATED 11/16/2011 *LN *TR

Aug 08, 2011

ELECTRICAL SYSTEM,INTERIOR LIGHTING

1 complaint

OUR 2010 PRIUS IS UNSAFE DURING THE DAYTIME DRIVING WHEN WE ARE REQUIRED BY ROAD SIDES TO TURN ON OUR HEADLIGHTS IN CERTAIN ROADS, WHEN WE COMPLY THE HEADLIGHTS GO ON, BUT THE DASH LIGHTS GO DARK AND WE ARE UNABLE TO READ THE SPEEDOMETER ETC. I WENT TO A TOYODA DEALER AND THEY SAID NOTHING COULD BE DONE TO FIX THE PROBLEM. TODAY, AUG 6, I PERSONALLY SPOKE WITH TOYODA MOTOR SALES IN TORRANCE CA., ON MY COMPLAINT 1107281155, AND WAS TOLD TOYODA COULD DO NOTHING ON 2010 PRIUS WHICH ALL HAVE THE SAME PROBLEM. I OFFERED TO PAY TO FIX IT AS I AM ON ROADS REQUIRING DAYLIGHT HEAD LIGHTS ON SEVERAL TIMES A MONTH. I FEEL THAT TOYODA SHOULD RECALL ALL PRIUS AND FIX THAT PROBLEM, THERE IS NO EXCUSE FOR A DANGEROUS SISTUATION LIKE THAT ESPECIALLLY WHEN I CAN RECEIVE A TICKET FOR NOT USING THE HEADLIGHTS DURING THE DAY OR IF I DO NOT BEING ABLE TO READ THE SPEEDOMETER ETC. I FEEL THAT THROUGHOUT THE WEST MANY ROADS REQUIRE ONLIGHT HEADLIGHTS. I WOULD LIKE A FORMAL INVESTIGATION ABOUT THIS MATTER. *TT

Aug 06, 2011

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

SECOND OCCURRENCE OF THIS PROBLEM IN THREE WEEKS. DRIVING DOWNHILL ON A RESIDENTIAL STREET AT 25 MPH, SLOWING TO A STOP WITHOUT APPLYING THE ACCELERATOR. SUDDENLY LOST ENGINE POWER. APPLIED ACCELERATOR, NO RESPONSE. CONTINUED TO LOSE SPEED AS I ROLLED SILENTLY DOWNHILL TOWARD THE INTERSECTION. APPLIED BRAKES AND STOPPED. RESTARTED THE ENGINE AND IT STARTED UP FINE. THE PREVIOUS INCIDENT ALSO OCCURRED ON A DOWNHILL GRADE, ON AN EXIT RAMP FROM AN PARKING GARAGE. FORTUNATELY BOTH INCIDENTS HAPPENED AT LOW SPEED AND NOT IN HEAVY TRAFFIC. I PREVIOUSLY REPORTED THE FIRST INCIDENT. TOYOTA DEALER CHECKED VEHICLE AFTER EACH INCIDENT AND COULD NOT REPLICATE THE INCIDENT OR FIND A COMPUTER CODE THAT WOULD EXPLAIN IT. SINCE THIS WAS THE SECOND OCCURRENCE AND WAS FAMILIAR TO ME, AND SINCE I WAS NOT IN TRAFFIC, I LET IT HAPPEN WHILE OBSERVING MY OWN ACTIONS, TRYING TO CHECK FOR DRIVER ERROR. MY FOOT WAS NOT ON THE BRAKE.THE CAR WAS IN DRIVE. WHILE THE CAR WAS SLOWING, I TRIED PRESSING THE ACCELERATOR DEEPLY AND THEN PUMPING THE ACCELERATOR TO SEE WHAT WOULD HAPPEN.. THERE WAS NO RESPONSE, AND NO SOUND. THE SAME WAS TRUE THREE WEEKS AGO-NO RESPONSE TO PUSHING THE ACCELERATOR, EVEN DEEPLY, AND NO SOUND. THREE WEEKS AGO, THE FIRST TIME IT HAPPENED, I ALSO TRIED CYCLING THROUGH THE "MODES" (EV, PRIUS, ECO, POWER) WITH NO EFFECT. EACH TIME, I HIT THE POWER BUTTON TO POWER OFF, AND THEN I HIT IT AGAIN TO RESTART. POWERING OFF AND THEN RESTARTING, BOTH TIMES, SEEMED LIKE "REBOOTING" A COMPUTER. FORTUNATELY TRAFFIC CONDITIONS BOTH TIMES GAVE ME AMPLE TIME TO REBOOT. WILL THIS HAPPEN AGAIN? *TR

Jun 23, 2011

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

CAR STOP ON CROWED WARNING APPERED ON DASH HYBID OVER HEATING CAR STOP. HAD TO RESTAT CAR. BY TIME PULLED TO SHOULDER WARNING LIGHT WHENT OFF. CAR SMELLED OF BURNING THIS HAPPEN ON FRIDAY ON SAT BROUGH CAR TO SANTA MONICA THEY HAD NO ANSWER. AS NEEDED MORE INFO HAD CAR TOWED ON MONDAY LEFT CAR TILL SAT. THEIR DIAGNOSIS USING GAS AND BRAKE AT SAME TIME HOW DO YOU DO THIS WITH ONE RIGHT FOOT? . YOU NEVER DRIVE WITH THE LEFT FOOT COMPUTOE IS IN ERROR

Jun 19, 2011

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

EXITING FROM A PARKING GARAGE. AFTER PASSING THROUGH THE PAY LINE, I HEADED DOWN THE EXIT RAMP TOWARD THE STREET. THE VEHICLE REFUSED TO ACCELERATE AS I PUSHED ON THE ACCELERATOR. . IT DID VERY SLOWLY ACCELERATE TO 11 MPH AND THEN STARTED TO DECELERATE. I STOPPED THE CAR ON THE RAMP, TURNED THE ENGINE OFF AND RESTARTED IT. AFTER THAT, EVERYTHING WAS FINE, AND I WAS ABLE TO DRIVE HOME. . IF THIS HAD HAPPENED WHILE I WAS TRYING TO MERGE INTO TRAFFIC. IT WOULD HAVE BEEN HAZARDOUS. *TR

Jun 09, 2011

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

PASSENGER DOOR LATCH FAILED IN MY TOYOTA PRIUS, IT OPENED AS I WAS MOVING, THEN I CLOSED FROM INSIDE AND WHEN I GOT TO MY DESTINATION IT DID NOT OPEN ANYWAY,EVEN WITH REMOTE. SO I GOT OUT THRU OTHER DOOR. *TR

Dec 16, 2010

SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,INTERIOR LIGHTING

1 complaint

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS HIT FROM THE REAR BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS HIT, IT ACCELERATED TO A HIGH SPEED. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE; THE CONTACT ATTEMPTED TO TURN OFF THE IGNITION BUT THAT DID NOT STOP THE VEHICLE. THE VEHICLE CHANGED DIRECTIONS AND CROSSED OVER A GRASSY AREA AND CROSSED OVER THREE LANES OF TRAFFIC AND CRASHED INTO A CONCRETE MEDIAN. THE CONTACT STATED THAT ALL THE LIGHTS FAILED. THE TWO PASSENGERS WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

Dec 09, 2010

Crash: 1

Injuries: 2

AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AND THROUGH A GARAGE; THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A BRUISED HEART, BROKEN STERNUM AND TWO BROKEN RIBS. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE OUTSIDE OF TAKING A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400.

Nov 30, 2010

Crash: 1

Injuries: 1

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

1 complaint

LOSS OF BRAKING EFFECTIVENESS. HAPPENS WHEN GOING OVER BUMPS WHILE APPLYING THE BRAKES. YOU DON'T LOSE BRAKING POWER COMPLETELY, BUT IT WOULD BE LIKE YOU HAD LIFTED YOUR FOOT OFF THE BRAKES PARTIALLY. IT HAS HAPPENED ABOUT A DOZEN TIMES SINCE I HAVE OWNED THE VEHICLE (A LITTLE OVER A YEAR). I AM UNABLE TO DETERMINE WHAT FACTORS MAKE IT HAPPEN. I DON'T KNOW IF IT IS SPEED, SEVERITY OF THE BUMPS, OR BRAKING PRESSURE, OR COMBINATION. I KNOW THAT TEMPERATURE MAKES NO DIFFERENCE, AS IT HAS HAPPENED IN WINTER AND SUMMER. THE LAST INCIDENT HAPPENED WHEN A BICYCLIST MOVED IN FRONT OF MY CAR TO AVOID BUMPS. I APPLIED THE BRAKES (IT WAS NOT SEVERE), AND AS I WENT OVER THE BUMPS, I LOST BRAKING POWER. MY SPEED WAS APPROXIMATELY 15 MPH. TOYOTA HAS DONE A RECALL ON THE BRAKES, BUT I CONTINUE TO HAVE THE PROBLEM. I HAVE TALKED TO OTHER OWNERS, AND THEY ARE HAVING THE SAME PROBLEM, EVEN AFTER THE RECALL. THE CONSUMER STATED WHEN HE DROVE OVER A BUMP IN THE ROAD, THE BRAKING DECREASED SIGNIFICANTLY FOR APPROXIMATELY 3 SECONDS. HE ALSO STATED THE ENGINE RACED BRIEFLY, BUT THE VEHICLE WAS NOT IN GEAR AT THE TIME. UPDATED IVOQ 03/01/11 *TR

Oct 17, 2010

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

ON 2010 PRIUS, BRAKES SEEM TO RELEASE, GENERALLY FOR A MOMENT, AT LOW SPEEDS WHEN GOING OVER A BUMP ON PASSENGER SIDE OF THE CAR. CAR SEEMS TO ACCELERATE MOMENTARILY, UNTIL BRAKES ARE HIT AGAIN. THIS HAS HAPPENED A NUMBER OF TIMES BUT IS SOMETIMES HARD TO RECREATE. CAR HAS 3000 MILES. DEALER SAYS BRAKES OPERATING AS DESIGNED AND RECALL ADJUSTMENT HAS BEEN MADE. *TR

Oct 08, 2010

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

WAS DRIVING PRIUS 2010 MODEL II WITH BRAKE SOFTWARE APPLIED BY DEALER ABOUT 1.5 MONTHS AGO. TODAY (7/27/2010) I EXITED HIGHWAY AND BEGAN GENTLE BRAKING ON OFFRAMP, AS SUGGESTED BY MANUAL TO MAXIMIZE REGENERATION. ABOUT HALF-WAY DOWN OFFRAMP, I REALIZED CAR IN FRONT OF ME WAS COMPLETELY STOPPED AND THAT I HAD TO STOP MUCH MORE QUICKLY THAN I WAS PLANNING TO. I DON'T RECALL BEING PARTICULARLY DISTRACTED, BUT I CAN'T RULE OUT I NOTICED THE STOPPED VEHICLE LATER THAN I SHOULD HAVE. IN ANY EVENT, I'M NOT SURE HOW HARD I PRESSED THE BRAKES, BUT I RECALL DISTINCTLY THINKING "OH, MY GOD. NOTHING IS HAPPENING" AND 1-2 SECS LATER I PLOWED INTO THE CAR IN FRONT OF ME. THE COLLISION WAS HARD ENOUGH TO CAUSE TEMPORARY PAIN TO THE DRIVER IN FRONT OF ME, BUT NO AIR BAGS WERE DEPLOYED AND THE PRIUS APPEARS TO NOT HAVE MAJOR FRONTAL DAMAGE - HOOD IS BENT BACK AND MAYBE SLIGHT FRAME DISTORTION => THE IMPACT CLEARLY WAS NOT AT THE ~40-50 MPH I WAS GOING WHEN JUST EXITING THE HIGHWAY, SO SOME BRAKING CLEARLY DID OCCUR -- BUT I HAVE THE DISTINCT FEELING THAT MY PREVIOUS CAR (SUBARU OUTBOOK) WOULD HAVE EASILY STOPPED IN TIME. AFTER ACCIDENT, I TESTED BRAKES BY GOING 15-20 MPH IN PARKING LOT AND BRAKING HARD. ALWAYS STOPPED QUICKLY, I'M GUESSING W/100% FRICTION BRAKING. SO BRAKES ARE PROBABLY NOT "DEFECTIVE" IN SENSE OF LOST HYDRAULIC FLUID, ETC... BUT I HAVE NEVER BEFORE EXPERIENCED THE FEELING "I'M NOT STOPPING" EXCEPT ONCE WHEN LOSING TRACTION ON ICY ROAD WITH A NON-HYBRID. THE FACT HAD TIME TO THINK THIS THOUGHT AT ALL PROBABLY MEANS MAYBE 0.5-1.5 SEC PASSED WHILE BRAKING INEFFECTIVE. CHECKED FOR TIRE/SKID MARKS ON ROAD OR EVIDENCE OF STRONG TIRE WEAR AND FOUND NONE, WHILE I HAVE ON OTHER CARS WHEN I HAVE HAD TO BRAKE HARD => PRIUS NOT BRAKING HARD DESPITE EMERGENCY. SEEM TO HAVE BEEN CAUGHT IN TRANSITION BETWEEN REGEN & FRICTION MODE? THIS IS STILL DISCUSSED IN PRIUS FORUMS -- SOFTWARE FIX NOT GOOD ENOUGH!? THIS IS POTENTIALLY VERY DANGEROUS. BTW,CAR WAS IN "ECO" MODE. *TR

Jul 27, 2010

Crash: 1

VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM

1 complaint

2010 PRIUS ENGINE ACCELERATES WHEN BRAKING OVER BUMPS/GRAVEL. BROUGHT CAR BACK TO TOYOTA DEALER FOR RECALL MODIFICATION AND PROBLEM STILL EXISTS, IN FACT, SEEMS WORSE. *TR

Jun 01, 2010

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC

1 complaint

ALTHOUGH I TOOK MY VEHICLE IN FOR THE RECALL (2010 PRIUS) LAST WEEK, THE VEHICLE REPEATED THE LOSS OF BRAKE/SURGE ISSUE THIS MORNING. I ALSO REPORTED TO MY TOYOTA DEALER LAST WEEK ABOUT ABNORMAL, SUDDEN BRAKING. WHEN APPLYING NORMAL PRESSURE TO THE BRAKES, ON SEVERAL OCCASIONS THE BRAKES HAVE LOCKED VIOLENTLY, SENDING ME AND MY PASSENGERS AGAINST OUR SEAT BELTS. TOYOTA CLAIMED THAT THE RECALL MAY MAKE THAT BETTER. IT HAS NOT. THIRDLY, I REPORTED LAST WEEK TO TOYOTA THAT THE CAR HAS ON OCCASION SHAKEN VIOLENTLY AND MADE A LOUD CLANKING NOISE (LIKE A WASHING MACHINE OFF BALANCE) UPON START UP, CAUSING ME TO JUMP OUT F THE CAR FOR FEAR OF IT BLOWING UP. THEY SAID THEY HAD NEVER HEARD OF THIS. MY CO-WORKER, A FELLOW 2010 PRIUS OWNER, REPORTED THE SAME ISSUE. *TR

Apr 06, 2010

PARKING BRAKE,ENGINE AND ENGINE COOLING

1 complaint

2010 PRIUS II - WHEN IN PARK, OR JUST SLIGHTLY ON THE BRAKES AND THE ENGINE SWITCHES FROM ELECTRONIC TO GAS MOTOR, THE CAR ROCKS FORWARD 1-3 INCHES. VERY TERRIFYING, BUT ACCORDING TO KENDALL TOYOTA OF EUGENE, OREGON, THIS IS "NORMAL". I DON' T KNOW OF ANY WORLD IN WHICH A CAR MOVING ON ITS OWN WHILE IN PARK IS NORMAL.

Mar 23, 2010

PARKING BRAKE,POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

TRUE! GEAR PROBLEM! REMEMBER AIRBUS FLIPPING OUR OF CONTROL WHEN THEY CAME OUT WITH FLY BY WIRE? THE JOY STICK GEAR IS DEFAULT TO SHIFT INTO NEUTRAL WHEN NORMAL PUSH BRING IT IN TO REVERSE. NO WAY TO PUT IT IN NEUTRAL. I THOUGHT THE SAME THING & WAS IN DENIAL UNTIL I REALIZE THAT ITS IMPOSSIBLE TO PUT IT INTO NEUTRAL WHEN THING IS SPEEDING OUT OF CONTROL. DON'T TAKE IT LIGHTLY- I DID BOUGHT A 2010 PRIUS JUST NOW & REALIZE - U CAN'T PUT IT - IN NEUTRAL. I WAS IN DENIAL. ALSO, VENTILATOR FAN SUDDENLY ACCELERATES WHEN U TRY TO SWITCH THE MODES. *DT

Mar 22, 2010

SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

S10 APPROPRIATE HANDLING RE 2010 TOYOTA PRIUS SAFETY COMPLAINTS. *TGW THE CONSUMER STATED THE CRUISE CONTROL DOES NOT IMMEDIATELY CANCEL, CONTROLLING THE THROTTLE UNDER LIGHT BRAKING. THIS ALLOWED THE VEHICLE TO ACCELERATE UP A HILL WHILE THE CONSUMER WAS SIMULTANEOUSLY APPLYING THE BRAKES. THE BRAKE LIGHTS DID NOT COME ON UNDER LIGHT BRAKING AND THE BRAKES DID NOT WORK WHEN BRAKING OVER ROUGH SURFACES SUCH AS RAILROAD TRACKS. *JB

Mar 18, 2010

ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

MY MAKE: TOYOTA MODEL: PRIUS YEAR: 2010 COMPLAINT NUMBER: 10311958 SUMMARY: MY 2010 PRIUS COMPLETED ITS "RECALL" SERVICE YESTERDAY. TODAY, THE CAR LOST POWER AND DIED WHILE I WAS DRIVING ON TO THE FREEWAY. I WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY AND TURNED IT ON AND OFF SEVERAL TIMES UNTIL IT STARTED. WHEN I CALLED THE DEALER WHICH IS LOCATED IN THOUSAND OAKS, CALIFORNIA, I WAS TOLD BY THE CONSUMER COMPLAINT PERSON THAT THE DEALER WOULD NOT FIX THE PROBLEM UNLESS I WAS ABLE TO RECREATE THE PROBLEM WITH A TECHNICIAN IN THE CAR. *TR

Mar 17, 2010

ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

MY PRIOR PRIUS WAS REPURCHASED BY TOYOTA 09/09 WITH SEVERE ELECTRICAL ISSUES WHICH ONLY ESCALATED. I BELIEVE THE MAN IN CA BECAUSE THAT HAPPENED TO US ON THE HIGHWAY, AND OUR CAR BEHAVED AS IF IT WERE 'POSSESSED'. NOW MY 2010 IS HAVING INTERMITTENT ISSUES, INCLUDING AN ANTI-SKID/ BRAKING LIGHT THAT WE'D THOUGHT WAS REMEDIED BY RESETTING AN ABS ACTUATOR FRIDAY-IT WAS ON SINCE TEST DRIVING THE CAR-BUT I WAS TOLD MANY EXCUSES, AND EVENTUALLY THEY WERE AWARE BUT DID NOT KNOW HOW TO CORRECT THIS. (?) I'M CONCERNED ABOUT DRIVING THIS VEHICLE AS MY 2007 TRAPPED US IN THE CAR TWICE-911 CALLED IN A PANIC-PLUS MY SMALL DAUGHTER'S SAFETY WAS AT RISK JUST BY OWNING THAT CRAZY CAR. PLEASE SEE IF YOU CAN LOCATE THAT CAR AND INSPECT IT-YOU WILL SEE THIS IS NOT SOME CHANCE SITUATION-AND NOW I AM EXTREMELY CONCERNED ABOUT OUR NEW CAR 'PERFORMING AS DESIGNED' WHEN BRAKE WARNING LIGHT COMES ON WHEN APPLIED! FEEL FREE CONTACTING ME ON THIS!! *TR

Mar 15, 2010

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC

1 complaint

PURCHASED 2010 PRIUS ON AUG LL,09. HAVE RETURNED TO DEALER 5 TIMES, BEGINNING ON SEPT.29, 09, TO REPORT SAME PROBLEM...WHICH IS THAT AT RANDOM TIMES WHEN I SHIFT FROM "P" TO EITHER "D" OR "R", THE VEHICLE LUNGES AND WHEN I APPLY THE BRAKE, IT IS LIKE HITTING A BRICK WALL. THIS PROCESS IS REPEATED SEVERAL TIMES IN SEQUENCE...LUNGE, BRAKE, LUNGE, BRAKE..THEN IT CORRECTS ITSELF AND DRIVES NORMALLY. I CANNOT PREDICT WHEN THIS WILL OCCUR, SOMETIMES IT IS WEEKS AND HUNDREDS OF MILES BETWEEN OCCURRENCES; SOMETIMES ONLY A FEW MILES AND HOURS BETWEEN INCIDENTS. THE DEALER ALWAYS SAYS THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM, THEREFORE NO DIAGNOSIS OR REPAIR. I HAVE REPORTED TO TOYOTA CUSTOMER SER. AND WAS ASSIGNED A CASE #. HAVE HAD ONGOING CONVERSATION WITH TCS REP TO REPORT THIS AND SEVERAL OTHER PROBLEMS, I.E. VARIOUS WARNING LIGHTS AT INAPPROPRIATE TIMES..."KEY DETECTED IN VEHICLE" WHILE DRIVING DOWN THE ROAD... ETC. AM ALWAYS TOLD "SCAN SHOWS NO PROBLEMS". I THINK THERE IS A PROBLEM WITH ELECTRONICS. UNSAFE, FRIGHTENING. LATEST INCIDENT ON 3/05/10. DEALER INSTALLED SOFTWARE FIX FOR BRAKE RECALL ON 2/10/10. AT TIMES MUST REPEATEDLY MOVE GEAR SHIFT LEVER BEFORE IT RESPONDS. *TR

Mar 12, 2010

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

MY 2010 TOYOTA PRIUS DOES NOT ALWAYS RECOGNIZE THE KEY AND WILL NOT OPEN DOORS AND NOT START THE VEHICLE. THE GEAR SHIFT JUMPS OUT OF GEAR GOING FROM REVERSE TO DRIVE AND VICE VERSA. THE HEATER DOES NOT WORK PROPERLY. I AM AFRAID TO DRIVE MY NEWLY PURCHASED VEHICLE. PLEASE ADVISE. *TR

Feb 14, 2010

SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,STRUCTURE

1 complaint

TOYOTA PRIUS 2010 GOING DOWNHILL PUSHING THE BRAKES TO STOP BEFORE RED LIGHT IN THE UNEVEN PAVEMENT THE CAR SUDDENLY LOSES ALL FOURS WHEELS BRAKES FOR A FRACTION OF A SECOND . WHEN THE WHEEL THAT PASSED THE ROAD BUMP THE BRAKES COME BACK AGAIN AND STOP THE CAR. IT HAPPENED THREE TIME IN THE LAST 4 MONTHS THAT I HAVE THE CAR. SAME CAR DEFECT IN THE FUEL SYSTEM. AFTER LEAVING IN THE GARAGE FOR 5 CONSECUTIVE DAYS, THE CAR DID NOT STARTED AUTOMATICALLY AS IT SHOULD DO. IT MADE FOR SEVERAL SECONDS A METAL TO METAL NOISE BEFORE THE ENGINE FINALLY STARTED TO FUNTIONING AS USUAL. SEAMS LIKE THE ENGINE STARVED OF FUEL. SAME CAR EXCESSIVE VIBRATION ON THE DRIVER SIDE DOOR PANEL WHEN THE RADIO OR MUSIC IS ON. IT STOPS WHEN I HOLD WITH MY KNEE THA PANEL. *TR

Feb 09, 2010

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC

1 complaint

THE BRAKES ON MY 2010 TOYOTA PRIUS AT TIMES DO NOT ENGAGE IMMEDIATELY. IT MAY BE NECESSARY AT THOSE TIMES TO DEPRESS THE BRAKE PEDAL BY 1/3RD BEFORE BRAKING BEGINS. THERE IS A SIMILAR DELAY WHEN BRAKING IS USED TO TURN OFF CRUISE CONTROL. NEITHER OF THESE HAVE CAUSED AN ACCIDENT, BUT IN BOTH CASES THERE IS SOME RISK.

Feb 08, 2010

SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

2010 TOYOTA PRIUS - DRIVING ON ALABAMA STATE HIGHWAY CLOSER TO NASHVILLE, TN WE HIT A DEER. THIS WAS ON OCT 12, 2009 AROUND 8:30 AM IN THE MORNING. THE ROAD WAS VERY EMPTY AND CLEAR VISIBILITY. THE DEER CAME IN FROM THE LEFT SIDE OF THE ROAD FROM THE ONCOMING TRAFFIC AND JUMPED INTO OUR LANE. I HAD CLEAR VISIBILITY OF THE DEER AND APPLIED SUDDEN BRAKES...WE HIT THE DEER AND HAD EXTENSIVE DAMAGE ON THE CAR. WE NEVER THOUGHT IT MIGHT BE AN ISSUE WITH THE CAR...BUT NOW WITH SO MUCH OF SCRUTINY GOING ON WITH THIS NEW PRIUS, WE DO WANT TO BRING TO THE ATTENTION OF YOUR ORGANIZATION THAT FROM DAY 1 OF PURCHASING THE CAR THE BRAKES ARE REALLY FUNKY. WE HAD AN SUV BEFORE AND COMPARED TO THAT THIS CAR IS VERY VERY SENSITIVE ON THE BRAKES. IF WE ARE GOING IN AT HIGH SPEED AND BRAKE SUDDENLY IT DOES NOT COME TO AN ABRUPT HALT AND WE ALWAYS THOUGHT THAT IS WAY THESE CARS WERE. I NEVER HAD A NEW CAR AND NEVER COULD IMAGINE SOMETHING LIKE A BREAK ISSUE. SO COMING TO THE DEER HIT I FEEL NOW IN HIND SIGHT THAT WE HAD ENOUGH TIME AND DISTANCE TO AVOID HIITTING THE ANIMAL AND COULD NOT STOP ON TIME. THE CAR TOOK AN EXTENSIVE DAMAGE AND WE GOT IT REPAIRED AT A TOYOTA DEALER SHIP IN NASHVILLE AND TOOK A RENTAL CAR HOME. THE CAR LOOKS GREAT LIKE A NEW ONE BUT THE BRAKE IS STILL THE SAME. ON LOW SPEEDS IF I BREAK IT FEELS LIKE I HAVE PLACED REALLY HARD/SLAMMED ON THE BRAKES AND ON HIGH SPEED THE CAR DEFINETLY NEEDS LOT OF TIME TO STOP *CN

Feb 08, 2010

Crash: 1

SERVICE BRAKES, HYDRAULIC,VISIBILITY

1 complaint

MY TOYOTA PRIUS HAS THE PROBLEM THAT HAS BEEN REPORTED IN THE NEWS. THE VEHICLE HAS BRAKE/STABILITY CONTROL ISSUES AS SOON AS ONE OF THE WHEELS LEAVE THE SUFACE OF THE ROAD. THE ANTI-LOCK "SYSTEM" SEEMS TO BE TOO AGGRESSIVE AND THEREBY IS DANGEROUS. THERE IS NOTHING THAT THE DRIVER CAN DO TO AVOID THIS. IT IS A TRACTION-CONTROL/BRAKE ISSUE. ALSO, REAR VISION IS ABOUT AS BAD AS LOOKING OUT THE REAR OF THE OSCAR MAYER WEINER MOBILE. THE SIDE MIRRORS NEED MORE REAR VISION. *CN

Feb 06, 2010

SERVICE BRAKES, ELECTRIC,EQUIPMENT,UNKNOWN OR OTHER

1 complaint

MY 2010 PRIUS STOPS BRAKING OR ACCELERATES WHEN HITTING A POTHOLE OR BUMP CAUSING THE CAR TO STOP LATER THAN ANTICIPATED. ALMOST HIT A PERSON IN THE CROSS WALK. *CN

Feb 06, 2010

SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING

1 complaint

THE BRAKE LIGHTS ON MY 2010 TOYOTA PRIUS DO NOT ILLUMINATE UNDER LIGHT BRAKING. THERE IS A VERY DISCERNIBLE "GAP" AFTER DEPRESSING THE BRAKE PEDAL BEFORE THE BRAKE LIGHTS ILLUMINATE. UNDER LIGHT BRAKING, THE BRAKE LIGHTS WILL NOT WARN THE DRIVER OF THE CAR BEHIND ME THAT I AM ACTUALLY BRAKING. THIS RESULTS IN PEOPLE TAILGATING ME, AND SOMETIMES SOUNDING THEIR HORN SIGNAL AT ME, WHILE I AM SLOWING DOWN. ONCE THE PEDAL IS DEPRESSED FAR ENOUGH -- UNDER MODERATE TO SEVERE BRAKING -- THE BRAKE LIGHTS WILL EVENTUALLY ILLUMINATE. THIS HAS BEEN CONFIRMED BY SEVERAL CO-WORKERS AND FRIENDS WHO ALSO OWN THIS MODEL OF PRIUS. ALL OF OUR CARS HAVE THE SAME ISSUE WITH THE BRAKE LIGHT SWITCH. *TR

Feb 05, 2010

SERVICE BRAKES, ELECTRIC,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

I HAVE A 2010 PRIUS. IF SOMETHING HAPPENS WHERE I NEED TO USE MY BRAKES FIRMLY AND THE ROAD IS NOT 100% SMOOTH THE BRAKES STOP WORKING FOR A FEW SECONDS. I THOUGHT IT WAS SOMETHING I WAS DOING, BUT I AM REALIZING NOW ITS NOT, ITS SOMETHING IN THE CAR. IN WET WEATHER IT DOES IT EVEN MORE. I HAVE HAD MORE THEN 10 INSTANCES COMMUTING 50 MILES A DAY WHERE I THOUGHT I WAS GOING TO REAR END SOMEONE. THE BRAKES DON'T WORK OR FEEL LIKE NORMAL BRAKES EVEN WHEN THE ROADS ARE SMOOTH. I HAVE BROUGHT IT UP TO THE DEALERSHIP I PURCHASED IT AT RIGHT AFTER I GOT IT. THEY GAVE ME THE IMPRESSION THAT IT WAS ME GETTING USED TO A HYBRID CAR. THERE WAS NO OFFER TO BRING IT IN AND LET THEM LOOK AT IT. *TR

Feb 05, 2010

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

BOUGHT A 2010 PRIUS IN OCTOBER 2009. IT CURRENTLY HAS 3500 MILES ON IT. AT LEAST THREE TIMES THE CAR FELT AS IF IT SLIPPED ON ICE WHEN APPLYING THE BRAKES (WEATHER CONDITIONS WERE PERFECT - NO ICE, SNOW OR RAIN). THEIR IS DIFFICULTY IN CLEARING FOG FROM THE WINDOWS AND ONE TIME I HAD TROUBLE SETTING THE CRUISE CONTROL. *TR

Feb 05, 2010

SERVICE BRAKES, HYDRAULIC,VISIBILITY,EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

I BOUGHT A TOYOTA PRIUS V 2010. I HAVE COMPLAINED TO TOYOTA ABOUT THE BRAKING SYSTEM. I AM ALSO FILLING A FORMAL COMPLAINT WITH NHTSA. ALSO THE BACK AUTO DIMMING MIRROR DOESNT WORK PROPERLY. THEY CANT FIND A FIX. LANE KEEP ASSIST WORKS REALLY POORLY. I WOULD SAY I DOESNT WORK! ALSO BLUETOOTH SYSTEMS DOESNT WORK PROPERLY. THERE IS A DELAY IN ANSWERING THE CALL. *TR

Feb 04, 2010

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

I OWN A 2010 TOYOTA PRIUS. SINCE PURCHASING IT IN AUGUST, I HAVE BEEN AWARE OF ODD, COMPLETELY REPRODUCIBLE BRAKING BEHAVIOR. I HAVE NOT REPORTED THE COMPLAINT UNTIL NOW BECAUSE I ASSUMED IT WAS SOMETHING NORMAL WITHIN THE OPERATION OF THE PRIUS, BUT WITH THE REPORT IN THE NEW YORK TIMES THAT JAPAN IS INVESTIGATING THE PRIUS BRAKING SYSTEM, I THOUGHT I SHOULD FILE A REPORT. I LIVE NEAR TRAIN TRACKS THAT HAVE A GRADE CROSSING IN THE MIDDLE OF A BLOCK. THE CROSSING ITSELF IS IN ANN ARBOR, MI, ON W. WILLIAM ST. BETWEEN S. ASHLEY ST AND S. 1ST ST. WHEN DRIVING WESTBOUND ON WILLIAM ST, ONE TRAVELS DOWNHILL AND ENCOUNTERS THE GRADE CROSSING NEAR THE BOTTOM OF THE HILL, ABOUT 20-30 FEET BEFORE AN INTERSECTION. EVERY TIME I CROSS THE TRAIN TRACKS AT THIS GRADE CROSSING--REGARDLESS OF WEATHER CONDITIONS--I NOTICE AN ALARMING LOSS OF BRAKING POWER THAT OCCURS EXCLUSIVELY WHEN CROSSING THE TRAIN TRACKS. AT FIRST I THOUGHT THIS WAS NORMAL, THAT PERHAPS THE CAR WAS JUST SLIPPING, BUT NOW IT SEEMS AS IF THIS REPRESENTS THE CONDITIONS THAT ARE UNDER INVESTIGATION IN JAPAN. THE PROBLEM IS 100% REPRODUCIBLE. TYPICAL TRAVEL SPEEDS ARE 15-30 MILES PER HOUR. THE BRAKING ACTION IS ONLY INTERRUPTED WHILE TRAVELING OVER THE BUMPY SURFACE OF THE RAIL TRACKS, AND THEN BRAKING ACTION IS RESTORED. HOWEVER, IF THERE ARE CARS QUEUED UP AT THE BOTTOM OF THE HILL AT THE INTERSECTION, IT OFTEN LEADS TO SHORT BRAKING TIMES AND HAS CAUSED CONCERN REGARDING THE EFFECTIVENESS OF THE BRAKES. I HAVE NOT SPOKEN TO MY DEALERSHIP REGARDING THE PROBLEM, NOR HAD ANY SERVICE PERFORMED ON THE VEHICLE REGARDING THE PROBLEM. AGAIN, I BELIEVED THIS TO BE MORE OF A DESIGN ISSUE THAN A PERFORMANCE PROBLEM, BUT IT IS ALARMING, NONETHELESS. THANK YOU FOR YOUR HARD WORK KEEPING AMERICA'S CARS SAFE. *TR

Feb 03, 2010

FUEL SYSTEM, OTHER,SERVICE BRAKES, ELECTRIC

1 complaint

I OWN A 2010 TOYOTA PRIUS, 3RD GENERATION. WHEN I AM BRAKING AND HIT A POTHOLE OR A MANHOLE COVER, THE CAR SURGES FORWARD. I TOOK IT TO THE DEALERSHIP TODAY AND THEY CHECKED THE CAR AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. THEY ALSO SAID THEY HAD NO KNOWLEDGE OF ANY KIND OF BRAKING OR SURGING PROBLEMS WITH THIS VEHICLE. OUR DEALER WAS EASTERN SHORE TOYOTA IN DAPHNE, AL. THIS HAS HAPPENED APPROXIMATELY 6 DIFFERENT TIMES SINCE WE BOUGHT THE CAR IN 2009. IT STARTED TO OCCUR APPROXIMATELY IN JULY 2009, WITH THE MOST RECENT EPISODE IN JANUARY 2010. *TR

Feb 03, 2010

POWER TRAIN,STRUCTURE

1 complaint

I OWN A 2010 PRIUS WITH APPROXIMATELY 8,400 MILES ON IT. I HAVE ONLY RECENTLY BEGAN TO EXPERIENCE PROBLEMS THAT HAVE BEEN REPORTED BEFORE BY OTHERS. WHEN DRIVING OVER SOME EXTREMELY ROUGH SPOTS, THE CAR ACCELERATES BY ITSELF. IT FEELS LIKE THE BRAKE PEDAL BECOMES AN ACCELERATOR. MY EXPERIENCE IS THAT IT ONLY LASTS ABOUT 2 OR 3 SECONDS BUT IS VERY OBVIOUS. ALSO, I WOULD LIKE TO SAY THAT I HAVE OWNED A SIENNA, CAMRY, AVALON AND A 2005 PRIUS PRIOR TO PURCHASING MY PRESENT 2010 PRIUS. THIS 2010 PRIUS HAS MORE SQUEAKS, RATTLES AND STRESS NOISES THAN ALL OF MY OTHER TOYOTA PRODUCTS COMBINED. FOR THE LAST 13 YEARS, I HAVE DRIVEN ONLY TOYOTA'S ., BUT HAVE BECOME DISILLUSIONED WITH THIS CAR. THE ROAD NOISE IS EXCESSIVE AND THE MPG SHOWN ON THE DISPLAY SHOWS 2-3 MPG MORE THAN ACTUAL MPG. IF I COULD TRADE THIS CAR IN FOR NEAR THE AMOUNT I PAID FOR IT. I WOULD DO IT TOMORROW. THOUGH IT IS ONLY MY OPINION, I FEEL THAT THE QUALITY OF TOYOTA PRODUCTS HAS DECREASED DRAMATICALLY DURING RECENT YEARS. THIS IS ALSO SUPPORTED BY THE EXCESSIVE NUMBER OF RECALLS DURING RECENT YEARS. *TR

Jan 16, 2010

VEHICLE SPEED CONTROL,TIRES

1 complaint

TOYOTA PRIUS 2010: WHEN THE CAR HITS A BUMP IN THE ROAD IT WILL ACCELERATE SO FAST BY ITSELF WHICH CAN BE VERY DANGEROUS AND FATAL. IT CAN HIGHLY CAUSE AN ACCIDENT IF THE DRIVER CANNOT STEP ON THE BRAKES IN TIME TO STOP THE CAR ACCELERATION. I WENT TO MY LOCAL TOYOTA DEALER HERE IN QUEENS NEW YORK AND TO MY SURPRISE THE REP SAID" I HAVE NEVER HEARD OF THAT COMPLAINT" AND DID NOT PURSUE THE MATTER AT ALL. ANOTHER SAFETY CONCERN IS THAT I HIT A SMALL POTHOLE AND THE WHOLE TIRE WAS DAMAGED ON MY BRAND NEW 2010 PRIUS WHICH I HAVE BEEN DRIVING FOR BARELY TWO MONTHS. I AM VERY CONCERNED ABOUT THESE SAFETY PROBLEMS AND DO NOT REALLY KNOW WHERE TO START GETTING ASSISTANCE. THANK YOU VERY MUCH. *TR

Dec 13, 2009

STRUCTURE,BACK OVER PREVENTION

1 complaint

NARRATIVE DESCRIPTION. NOT A FAILURE BUT A SAFETY PREVENTION MEASURE 2010 TOYOTA PRIUS 1. EVENT: WHEN BACKING UP THE VEHICLE RUNS ON BATTERY POWER-HENCE IT IS SILENT WHEN BACKING UP. THE VEHICLE IN BUSY PARKING LOTS (WALMART) GOES UNNOTICED. 2. FAILURE: I HAVE SURPRISED PEOPLE WHO ARE DISTRACTED AND DON'T NOTICE ME UNTIL THEY NEARLY WALK INTO THE SIDE OF THE VEHICLE. THEY DON'T HEAR THE CAR. 3. FAILURE CORRECTION: A BACK-UP WARNING DEVICE SHOULD BE INSTALLED TO ALERT PEDESTRIANS (BLIND FOLKS, NEIGHBORHOOD KIDS, PETS, ETC) OF A SILENT, BACKWARD MOVING VEHICLE APPROACHING. THERE IS SEVERAL BLIND SPOTS INHERENT TO THE PRIUS WHEN BACKING. HELPING OTHERS TO NOTICE YOU SEEMS LIKE "AN OUNCE OF PROTECTION THAT IS A POUND OF CURE" THAT IS MEASURED IN A SAVED LIFE OR CRIPPLING INJURY. *TR

Nov 30, 2009

2010 TOYOTA Prius Problems & Complaints

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