2010 TOYOTA RAV4 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
397
Complaints Reported
Complaints by Component
SUSPENSION
87 complaints
The contact owns a 2010 Toyota Rav4. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 13V383000 (Suspension) in 2015. The contact stated that in 2015 while driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact took the vehicle to a tire dealer, and it was determined that the rear tires were worn and needed to be replaced. The contact replaced all four tires. The vehicle was repaired. The contact stated that in 2020 the low tire pressure and the traction control warning light illuminated. The contact had taken the vehicle to another tire dealer who diagnosed the vehicle and determined that the rear tires were worn and needed to be replaced. The contact was advised that the rear tires could not be aligned because of the rear suspension arms, that was causing the quick wear of the tires. The vehicle was repaired. The vehicle was taken to a tire dealer in 2024 and observed that the low tire pressure and traction control warning lights were illuminated. The contact stated that the vehicle was shaking while driving at various speeds prior to the warning lights being illuminated. The contact was informed that the rear tires could not be aligned due to a failure with the rear suspension arms. The vehicle was repaired. The manufacturer was informed of the failure and advised the contact to take the vehicle to a dealer. The contact took the vehicle to a local dealer who aligned the front wheels, but the rear tires could not be aligned. The contact informed the dealer about NHTSA Campaign Number: 13V383000 (Suspension) and was informed that the recall had been completed. The failure mileage was approximately 86,000.
Aug 22, 2025
NHTSa CAMPAIGN ID 16v596000 AUG 12, 2016 Recalls supercedes 13V-383 vehicles inspected but did not have both arms replaced. Vehicles need to have both arms replaced. Recall done on vehicle (RAV4 2010) were COJ - 1/9/2013 Stevens Creek Toyota CSJ - 9/21/2014 Capitola Toyota Control Arm were not replaced at these times. My car is currently being serviced at IQ Autoworks in Campbell CA. I've been told the control arm needs replacement. Quoted $1700 to replace one control arm.
Sep 11, 2024
REGARDING NHTSA CAMPAIGN: 13V383000 FOR 2006-2011 TOYOTA RAV4 THE ACCEPTED REPAIR PROCEDURE FOR THE ABOVE REFERENCED NHTSA CAMPAIGN IS FLAWED. ON MY VEHICLE, THE EFFECT OF PERMANENTLY DISABLING THE REAR TOE ADJUSTMENT HAS GREATLY INCREASED MAINTENANCE AND OPERATING COSTS AND HAS POTENTIALLY DEGRADED THE SAFETY OF ALL VEHICLES OF THIS TYPE. I HAVE EXPERIENCED GREATLY ACCELERATED WEAR OF THE RUBBER SUSPENSION COMPONENTS AND TIRES RESULTING IN THE REQUIREMENT OF A COMPLETE REAR SUSPENSION REBUILD. MY CONCERN IS THAT OTHER VEHICLES OF THIS TYPE THAT ARE NOT MAINTAINED TO STANDARDS DUE TO COST, OR HAVE HAD THE RECALL REVERSED TO MITIGATE THE FINANCIAL IMPACT, AS I HAVE DONE, ARE OPERATING IN A POTENTIALLY DANGEROUS CONDITION. IN EFFECT THIS CAMPAIGN HAS CREATED A COST BARRIER TO PROPER MAINTENANCE OF CRITICAL SAFETY SYSTEMS. I HAVE SPOKEN WITH TOYOTA CORPORATE, AND THEY HAVE NO INTEREST IN INVESTIGATING, REVISITING OR OFFERING OTHER SOLUTIONS TO THIS ISSUE AS THE RECALL REPAIR PROCEDURE WAS QUOTE "APPROVED BY THE GOVERNMENT".
Mar 12, 2020
2010 TOYOTA RAV4. CONSUMER WRITES IN REGARD TO WARRANTY ENHANCEMENT PROGRAM AND FEELS THE COMPANY AND DEALERSHIP SHOULD COVER WARRANTY WORK. *AS *JS
Nov 04, 2019
REAR SUSPENSION FIX OF PREVIOUS RECALL WILL NOT ALLOW REAR ALIGNMENT OF VEHICLE BECAUSE OF THE EPOXY ENCASEMENT. THIS IS NOT ACCEPTABLE. JUST SPENT 800.00 ON TIRES AND ALIGNMENT ONLY TO FIND OUT THE REAR IS OUT OF ALIGNMENT AND CAN'T BE ALIGNED DUE TO TOYOTA'S FIX (EPOXY ENCASEMENT).
Oct 20, 2019
+ 82 more complaints for this component
VEHICLE SPEED CONTROL
58 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THE VEHICLE SPEED ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO REAR END THE VEHICLE IN FRONT OF HER, WHILE SHE HAD THE BRAKE PEDAL DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO MEDICAL INJURIES THAT WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TOWED, THE CONTACT ABLE WAS TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND OFFERED TO BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *TT UPDATED 9/18/18*JB
Dec 05, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY AND INDEPENDENTLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000. UPDATED 5/29/14*CN
Apr 08, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED TO 55 MPH. THE BRAKE PEDAL WAS ENGAGED NUMEROUS TIMES HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE THEN CRASHED INTO A NEARBY PARKING SIGN AND A TREE. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Mar 18, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A RECURRING RAPID ACCELERATION FAILURE. THE CONTACT WAS SITTING AT A LIGHT, AND WHEN SHE REMOVED HER FOOT FROM THE BRAKE, TO MOVE UP SLIGHTLY THE VEHICLE MOVED VERY FAST AND FORWARD AND HIT THE VEHICLE IN FRONT OF HER. THE VEHICLE BACKED UP AND SHE HIT THE VEHICLE AGAIN. THE MANUFACTURER WAS CONTACTED, WHO DETERMINED THAT THEY WOULD PROVIDE AN EXTENSIVE INSPECTION OF THE VEHICLE. THE MANUFACTURER LATER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,400. UPDATED 04/30/14*LJ
Feb 25, 2014
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD A COUPLE OF MONTHS AFTER PURCHASING THE VEHICLE, THE CONSUMER NOTICED WHEN THE BRAKE WAS APPLIED TO SLOW DOWN, THERE WAS A SUDDEN PICK UP OF SPEED. THE CONSUMER CRASHED INTO A CONCRETE POST, DUE TO THE SUDDEN ACCELERATION. UPDATED 12/16/13
Nov 06, 2013
+ 53 more complaints for this component
POWER TRAIN
25 complaints
WHILE CHANGING THE OIL, I NOTICED A LEAK FROM THE REAR AXLE. I HAD THE AXLE SEALS REPLACED AT A LOCAL REPAIR SHOP. LATER I RECEIVED A RECALL BUT THE RECALL WAS ONLY FOR A SPECIFIC NOISE NOT FOR THE FAULTY REAR AXLE SEALS.
Jul 20, 2019
TOYOTA VEHICLES EXPERIENCING PROBLEMS WITH REAR DIFFERENTIAL DUE TO DESIGN PROBLEM. MINE HAS BOTH REAR SEALS LEAKING AND WILL COST HUNDREDS OF DOLLARS TO REPAIR AT TOYOTA DEALERSHIP. BREATHER PLUG GETS CLOGGED AND PRESSURE BUILD UP CAUSES LEAKS. IF NOT REPAIRED, DIFFERENTIAL CAN POTENTIALLY CEASE AND CAUSE AN ACCIDENT.
Jun 24, 2019
YESTERDAY MY CAR DROVE PERFECTLY FINE. TODAY, I AM PULLING OUT OF MY DRIVEWAY TRYING TO ACCELERATE, THERE WAS A DELAYED REACTION, THEN A THUD AND THE CAR JUMPED FORWARD AT THE TIME OF THE THUD. IT DID IT AGAIN WHEN I PULLED INTO A PARKING SPACE, PROPELLING THE VEHICLE FORWARD SUDDENTLY AFTER THE THUD WAS HEARD AGAIN. WHEN I PUT IT IN REVERSE, THE THUD WAS HEARD AGAIN, NOT AS LOUD. ALL OF MY DRIVING WAS ON CITY STREETS, BUT DUE TO THE SUDDEN LERCHING FORWARD AFTER THE THUD SOUND, I KEPT A VERY WISE DISTANCE FROM VEHICLES IN FRONT OF ME. THIS HAPPENED BOTH IN STATIONARY AND ALSO WHILE IN MOTION. IT FEELS LIKE A TRANSMISSION PROBLEM, ALTHOUGH I HAVE READ ABOUT ISSUES WITH ECM SOLENOIDS. THIS CAR HAS RECORD OF BEING SERVICED ON A VERY REGULAR BASIS. IT HAS ABOUT 148K MILES ON IT.
Nov 18, 2018
WHINING SOUND, POSSIBLY TRANSMISSION. THE SOUND HAPPENS WHEN I ACCELERATE OR MAINTAIN A CERTAIN SPEED (25-45 MPH). WHEN I REMOVE MY FOOT OFF THE PEDAL THE SOUND GOES AWAY SO IT'S ONLY TEMPORARY. I CAN'T REALLY HEAR IT ON THE HIGHWAY BUT WHEN I'M ON THE SMALL ROADS I SOMETIMES DO. THE VEHICLE IS ONLY 8 YEARS OLD WITH SLIGHTLY LESS OF 100, 000 MILES. THE VEHICLE SHOULD BE ABLE TO RUN A FEW MORE YEARS.
Jun 27, 2018
THE VEHICLE JERKS VISCIOUSLY WHEN SHIFTING. THIS OCCURS WHEN DRIVING UP A HILL AND THE TRANSMISSION DOWN SHIFTS FROM 3RD TO 2ND OR WHEN ACCELERATING FROM 1ST TO 2ND WHEN TURNING A CORNER OR WHEN GOING IN REVERSE WHILE TRAVERSING UP ANY TYPE OF IN LINE. THIS IS A SPORADIC PROBLEM THAT BEGAN OCCURRING AT AROUND 93,000 MILES. THE VEHICLE NOW HAS 128,000. I INITIALLY THOUGHT THAT THE TRANSMISSION WAS FAILING BUT I THOUGHT THE MILEAGE WAS WAY TOO LOW FOR THAT TYPE OF PROBLEM TO OCCUR. I HAD THE TRANSMISSION FLUID CHANGED AT 94,000 MILES. THIS ACTION MADE NO DIFFERENCE. RECENTLY I BEGAN RESEARCHING ON THE WEB AND HAVE FOUND INFORMATION POINTING TO THE ECM (ELECTRONIC CONTROL MODULE). EITHER SOLUTION IS AN EXTREMELY COSTLY REPAIR. I AM INTERESTED TO KNOW IF THERE ARE OTHER PEOPLE WHO ARE EXPERIENCING SIMILAR PROBLEMS AND IF TOYOTA HAS ANY RESPONSIBILITY FOR REPAIRS?
Aug 30, 2017
+ 20 more complaints for this component
UNKNOWN OR OTHER
23 complaints
I was operating the vehicle on 09/25/2021 and at approximately 9:45am, the car accelerated quickly causing me to lose control of the vehicle and crash into a guard rail. I was driving about 35-40 miles per hour and the vehicle took off out of no where and the car wouldn't brake. It was extremely frightful and I am lucky that the guard rail was in place, otherwise the vehicle would of flipped over or worse.
Sep 27, 2021
TRANSMISSION
Jun 22, 2019
POWER WINDOW MASTER SWITCH RECALL WAS ISSUED IN 2015. TOYOTA HAS STILL NOT COME UP WITH A REMEDY.
Feb 10, 2019
WATER LEAKING ONTO PASSENGER SIDE FLOOR LEAKING DOWN FROM BEHIND AND TO THE LEFT OF THE GLOVEBOX, NOT FROM RAIN. POSSIBLE AIR CONDITIONER
Oct 24, 2017
BEEN WAITING MONTHS TO HAVE RECALLS FOR WIPER BLADES FIXED - TOYOTA DEALER STILL DOESN'T HAVE THE PARTS - IRA TOYOTA TEWKSBURY- STILL WAITING.
Jul 01, 2017
+ 18 more complaints for this component
AIR BAGS
17 complaints
Impact on Right front end at 60 mph and air bags did not deploy
Jan 26, 2023
SIDE CURTAIN AIRBAGS SPONTANEOUSLY DEPLOYED WHILE VEHICLE WAS BEING BACKED OUT OF A MECHANIC'S GARAGE AFTER ROUTINE BRAKE MAINTENANCE WAS PERFORMED. THERE WAS NO IMPACT PRIOR TO THE DEPLOYMENT. THANKFULLY NO ONE WAS INJURED, BUT IT WOULD HAVE BEEN A DIFFERENT STORY IF MY WIFE AND KIDS WERE IN THE CAR AND DRIVING WHILE THIS OCCURRED. AS OF THIS WRITING, I HAVE OPENED A CASE WITH TOYOTA (CORPORATE) AS INSURANCE HAS APPRAISED THE DAMAGE AT OVER $11,000 MAKING THIS A TOTAL LOSS. I HAVE YET TO HEAR ANYTHING FROM TOYOTA REGARDING THE CLAIM.
Aug 21, 2018
DECEMBER 8, 2017, IN 2010 RAV4, ABOUT 27 MPH HEADING FORWARD, HIT HEAD-ON, (CITY STREET) 12TH ST. NW, ALBUQUERQUE. OTHER DRIVER DUI (BLEW 2.6 ABOUT 1 HR LATER), WRONG-WAY IN MY LANE, DROVE SILVERADO, SEEMED TO SPEED UP UPON IMPACT, ATTEMPTED TO KEEP GOING BUT SILVERADO HOOKED INTO BRAKED RAV. MY CAR WAS PUSHED BACKWARD ABOUT 40 FT., ACCORDING TO POLICE OFFICERS. SHOCKING SOUND AND FEELING UPON IMPACT. MY AIR BAG DEPLOYED, BUT DID NOT DEFLATE--INSTEAD, IT EXPLODED. HAVE HAD BREATHING PROBLEMS SINCE, EXACERBATION OF ASTHMA, BURNING FEELING IN EARS, OTHER SYMPTOMS. I DID NOT KNOW THAT THE AIR BAG WAS SUPPOSED TO DEFLATE. ADJUSTER AGREES IT EXPLODED, BUT DOES NOT KNOW IF HE HAS A PHOTO OF THE EXPLODED AIR BAG. HE WILL LOOK THROUGH HIS PHOTOS.
Jan 16, 2018
"TAKATA RECALL"
Dec 22, 2017
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-596. *LD THE CONSUMER REQUESTED INFORMATION ON RECALL PROCESS CAN BE EXPEDITED UPDATED 7/7/17*JS
Jul 07, 2017
+ 12 more complaints for this component
STEERING
15 complaints
[XXX] Hi, My name is [XXX]i. I own a 2010 Toyota RAV4. Which I had bought from roseville Toyota dealership. On Sunday afternoon, I was driving back to my home from South Lake Tahoe. I drove for almost 40 miles and suddenly the steering got locked while I was driving the car. There was no prior indication of steering lock lights before I start the car. The steering got locked suddenly in a winding road. I called Geico roadside assistance and towed the car and it is with Thomsons Toyota, placerville, ca. The dealer told me that they found issue with alternator and battery. The reason I am reporting this issue is it should have steering lock light turned on before I start the car, so that it could avoid potential accident situation. Request you to please investigate in this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Aug 03, 2021
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE RIGHT. THERE WAS AN ABNORMAL RATTLING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ATLANTIC AUTO BROKERS LLC (15428 S DUPONT HWY, HARRINGTON, DE 19952, (302) 566-6322) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CONTROL ARM NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SERPENTINE BELT, BRAKE PADS, ROTORS, CONTROL ARM, BALL JOINT AND AIR FILTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 109,090.
Aug 13, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO TURN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mar 05, 2019
MY CAR IS TOYOTA 2010 RV4 SPORT.THIS MORNING WHEN I START ENGINE, THE SYMBOLS OF "ELECTRIC POWER STEERING SYSTEM WARNING LIGHT , ABS, AIRBAG, BREAKER , SLIP INDICATOR WARNING LIGHT" ON DASHBOARD ALL LIGHTS ON. THAT'S NEVER HAPPEN BEFORE. AND WHEN I WAS DRIVING, THE STEERING WHEEL BECOME HEAVY. I WAS SO SHOCKED AND GO TO A LOCAL AUTO SERVICE STORE, THEY CHECK AND TOLD ME THIS IS ELECTRONIC STEERING MOTOR ISSUE. THEY ADJUSTED AND WHEEL BACK TO NORMAL NOW, BUT THEY ALSO MENTION THEY CAN NOT GUARANTEE THE SAME SITUATION WILL BE BACK OR NOT. AND THEY RECOMMEND ME TRY TO AVOID DRIVE ON FREEWAY ( BUT THIS IS IMPOSSIBLE IF YOU LIVE IN CALIFORNIA). I WAS TOLD THE SAME PROBLEM HAPPEN ON TOYOTA RECALL GROUP BUT NOT INCLUDING MY CAR'S MAKE YEAR.
Jan 10, 2018
AFTER A HEAVY DOWN POOR OF RAIN I WAS ON A SECONDARY ROAD WITH WATER LAYING ON THE ROAD HEADING HOME IN MY 2010 RAV4 . WHEN THE VEHICLE HYDRO PLANED OFF THE ROAD DO TO THE ANTI TRACTION BEING DISABLE THREW THE BRAIN OF THE VEHICLE BECAUSE THE CHARCOAL CANSTERED IS BAD .THAT WHAT THE TOYOTA PLACE TOLD ME THE CHARCOAL CANISTER HELPS CONTROL EMISSION NOT THE WAY THE VEHICLE PERFORMS TOYOTA STATED THAT'S THE ONLY WAY THEY COULD GET THE CONSUMER TO REPLACE IT. TO DISABLE THE TRACTION,4WHEELDRIVE,AND CREWS CONTROL. I AM A MED. RETIRED VET I CAN NOT AFFORD TO PAY OVER 1000.00 DOLLARS FOR THIS PART WITCH CONTROLS EMISSION NOT THE WAY THE VEHICLE OPERATES UNDER ADVERSE CONDITIONS.
Jun 05, 2017
+ 10 more complaints for this component
VISIBILITY/WIPER
12 complaints
THE DRIVER'S SUN VISOR WILL NOT STAY IN THE CLOSED POSITION & IS CONSTANTLY FALLING DOWN, WHICH OBSTRUCTS MY VIEW. THE ATTACHED PHOTO SHOWS THE VISOR AS CLOSED AT IT WILL STAY. I HAVE CONTACTED TOYOTA AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEM, DESPITE THE FACT THAT ON SEVERAL MESSAGE BOARDS NUMEROUS OWNERS REPORT THAT THIS IS A DESIGN FLAW DATING BACK TO PRIOR RAV4 GENERATIONS.
Jan 14, 2018
MOONROOF SPONTANEOUSLY EXPLODED WHILE SITTING PARKED IN DRIVEWAY. HOLE PROTRUDED OUTWARD WHICH INDICATES BUILD UP OF PRESSURE AND HEAT CAME FROM WITHIN THE VEHICLE AND NOT OUTSIDE FROM FOREIGN OBJECT. ENGINEERS ON ABC ALSO CONCLUDE THE GLASS IS DEFECTIVE AND INFERIOR TO HANDLE THE PRESSURE. THIS IS A MANUFACTURER DEFECT.
Jul 17, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE REAR DRIVER'S SIDE WINDOW EXPLODED WITH NO IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Apr 06, 2017
I COULDN'T FIND ANOTHER PLACE TO SEND THIS INFO. THIS IS NOT A COMPLAINT. REGARDING THE WIPER, WE HAD AN INTERIM RECALL, WE WENT TO THE DEALER, THEY FIXED IT, BUT THE RECORD YOU HAVE SAYS INCOMPLETE. I JUST WANTED YOU TO KNOW THAT IT HAS BEEN FIXED.IT WAS FIXED BEFORE WE EVEN HAD THE FINAL RECALL NOTICE.
Dec 10, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY, WIPERS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Nov 01, 2016
+ 7 more complaints for this component
SEAT BELTS
10 complaints
Driver belt seat loose
Mar 31, 2023
REAR PASSENGER SEAT BUCKLE DIES NOT LOCK THE SEAT BELT ANYMORE. I HAVE ALMOST 60000 MILES AND MY GRANDKIDS ARE THE ONLY REAR SEAT PASSENGERS OCCASIONALLY.
Jan 04, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V096000(SEAT BELTS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Oct 21, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Aug 15, 2016
I DRIVE YOUNG CHILDREN IN MY CAR AND CANNOT RISK THEM BEING INJURED. THE SEAT BELTS SEEM TO MOVE OR ADJUST AT TIMES. SOMETIMES WHEN YOU THINK THEY ARE ONNECTED THEY UNCONNECT. ALL WHILE IN MOTION
Aug 12, 2016
+ 5 more complaints for this component
WHEELS
10 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE WHEEL RIMS WERE CRACKED, WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CONTACT CALLED TAYLOR TOYOTA OF HERMITAGE AT 724-347-7702 (LOCATED AT 2757 E STATE ST, HERMITAGE, PA 16148) AND WAS INFORMED THAT THE RIMS NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DENIED ANY SUCH FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Mar 14, 2019
THEY DID A RECALL ON MY VEHICLE AND IT WAS ABOUT A BOLT RUSTING ON THE BACKEND NEAR THE REAR TIRE SO THE FIX WAS TO PROTECT A BOLT. THEY PUT SOME BAR ON THE BACK SIDE NEAR THE REAR TIRE THAT MADE IT WHERE I HAVE NOT BEEN ABLE TO GET MY BACK END OF THE CAR ALIGNED SINCE. CAUSING MY TIRES TO KEEP GETTING BUBBLES IN THEM. THIS HAPPENS TO EVERY SET I GET AND I HAVE BEEN TOLD THAT THEY CANNOT FIX THE REAR ALIGNMENT BECAUSE OF THE RECALL. THIS FIGHT HAS GONE ON FOR YEARS. ALL TOYOTA SAYS IS THEY WERE ONLY REQUIRED TO FIX THE RECALL ....IN OTHER WORDS THEY DO NOT CARE ABOUT THE ALIGNMENT ISSUE. PLEASE HELP ME. I HAVE THE REPORT FROM THE LAST ATTEMPTED ALIGNMENT SHOWING HOW OUT OF ALIGNMENT THE VEHICLE IS.
Jan 24, 2019
AT SOME TIME BETWEEN 2:00 PM AND 2:30 PM ON NOVEMBER 5, 2016 MY WIFE AND I WERE DRIVING MY 2010 RAV4 SOUTH ON COUNTY ROUTE 561 IN VOORHEES TOWNSHIP, NJ ON THE INSIDE LANE OF THIS 4 LANE HIGHWAY WHEN I LIGHTLY PRESSED THE BRAKE PEDAL TO SLOW FROM 45 MPH TO THE LOWERED SPEED LIMIT. SUDDENLY, AND WITHOUT WARNING, THE LEFT REAR WHEEL LOCKED UP TIGHT, CAUSING THE VEHICLE TO SWERVE ABRUPTLY INTO AND ACROSS TWO LANES OF ONCOMING TRAFFIC. I WAS ABLE TO REGAIN SOME CONTROL BY RELEASING THE BRAKE AND STEERING TO THE RIGHT TO AVOID GOING OVER THE CURB, BUT THE REAR END OF THE CAR SLID TO THE LEFT AND HIT THE CURB ..UPDATED 04/11/17 *BF UPDATED 04/24/2017*JS *CN
Jan 12, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT ALL FOUR RIMS OF THE VEHICLE WERE RUSTED AND CAUSED THE TIRE PRESSURE TO BECOME LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Jul 26, 2016
I WENT TO ROTATE THE TIRES FOR THE FIRST TIME ON MY 2010 RAV4 2.5 V6. I HAD NEVER HAD THE TIRES OFF BEFORE. THE ONLY TIME THEY WOULD HAVE BEEN OFF WAS WHEN I WENT BACK TO THE DEALER AFTER HAVING THE CAR FOR APPROXIMATELY 6 MONTHS TO HAVE THE FRONT 2 WHEELS RE-BALANCED BECAUSE OF A SLIGHT SHAKING IN THE STEERING WHEEL. THIS FIXED THE PROBLEM. HOWEVER WHEN I WENT TO ROTATE 4 TIRES, 2 OF THE FRONT LUG BOLTS BROKE. WHEN I INSPECTED THEM I COULD SEE THAT A COUPLE MORE LOOKED LIKE THEY WERE ALSO STRETCHED BETWEEN THE THREADS, MOST LIKELY FROM OVER TORQUING. KNOWING THAT THEY WOULD LIKELY BREAK ALSO, I DECIDED TO REINSTALL THE WHEEL ANYWAY AND SEE AT WHAT TORQUE POINT THE OTHERS WOULD BREAK. THE ONES THAT ALREADY WERE STRETCHED BROKE AT 85 FT LBS. 2 OTHERS THAT WERE NOT VISIBLY STRETCHED BROKE AT 90 & 95 FT.LBS. I'VE WORKED ON AND RESTORED CARS FOR 50 YEARS. I KNOW WHAT WHEEL STUDS WILL TAKE BEFORE THEY BREAK. I'VE NEVER HAD 13 MM OR 1/2 INCH WHEEL BOLTS BREAK AT THIS LOW TORQUE. THE REPLACEMENT BOLTS, WAGNER BRAKE BRAND, ARE MARKED AS A METRIC 10.9 STRENGTH BOLT, EQUIVALENT TO A SAE GRADE 8. THESE ARE RATED TO TAKE +/- 100 FT. LBS. TORQUE. THE STOCK TOYOTA BOLTS HAVE NO MARKINGS AND THEY RECOMMEND 80 FT LBS AS THE AMOUNT TO TIGHTEN TO. I BELIEVE 8.8 ARE STOCK STRENGTH BOLTS WHICH WOULD TAKE 80 FT LBS, BUT THESE ARE INFERIOR IF THEY ARE 8.8 AND LEAVE NO MARGIN FOR ERROR (OVER 80 FT LBS). SOMEONE USING AN IMPACT WRENCH COULD EASILY OVER STRESS THESE INFERIOR BOLTS. I HAVE SAVED ALL 20 BOLTS I REPLACED. I BELIEVE IF THEY WERE INDEPENDENTLY TESTED IT WOULD SHOW THAT THEY ARE UNSAFE FOR THESE CARS. FROM WHAT I HAVE FOUND ON THE INTERNET, THIS SEEMS TO BE WIDE SPREAD ON MOST 2009 AND 2010 RAV4 CARS. IT WOULD BE INTERESTING TO SEE WHAT THESE 2 YEARS BOLTS TEST AT COMPARED TO THE 2012 AND LATER MODELS. IT MIGHT SHOW THAT TOYOTA KNEW THEY HAD A BREAKAGE PROBLEM.
Sep 07, 2015
+ 5 more complaints for this component
SERVICE BRAKES, HYDRAULIC
10 complaints
LETTER FROM CONSTITUENT REGARDING AS ISSUE WITH HER TOYOTA 2010 RAV 4 - 4CYL AND FORDHAM TOYOTA SERVICE AND PARTS CENTER; SHE THINKS THE VEHICLE SHOULD BE INSPECTED, THE MATTER SHOULD BE INVESTIGATED AND PROVIDED AND APPROPRIATE REMEDY. *SMD THE CONSUMER AND HER HUSBAND TOOK THE VEHICLE TO THE DEALER FOR A BRAKE INSPECTION. THE DEALER INSPECTED THE VEHICLE, AND STATED THE FRONT BRAKE PADS NEEDED TO BE REPLACED. THEY REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE CONSUMER STATED AFTER RETRIEVING THE VEHICLE FROM THE DEALER, HER HUSBAND THEN TOOK POSSESSION OF THE VEHICLE. AS HER HUSBAND WAS DRIVING, HE HEARD A CRACKING SOUND COMING FROM UNDER THE VEHICLE, AND ALL OF A SUDDEN, WHEN HE APPLIED THE BRAKE PEDAL, THE BRAKES DID NOT RESPOND. HER HUSBAND WAS A ABLE TO MANEUVER THE VEHICLE AND BROUGHT IT TO A STOP. ONCE HE EXITED THE VEHICLE, THE CONSUMER DISCOVERED A BRAKE PAD BEHIND THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED A BOLT HOLDING THE BRAKE PAD HAD CRACKED.
Jul 10, 2013
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM RE COPY OF LETTER ADDRESSED TO MR JAMES LENTZ, PRESIDENT AND CEO OF TOYOTA MOTOR SALES, REGARDING SAFETY PROBLEMS WITH THE 2010 TOYOTA RAV 4 *TGW THE CONSUMER STATED WHEN THERE WAS SNOW ON THE STREET WITH SLIPPER ROAD CONDITIONS, THE ABS ENGAGED, WHICH MADE THE BRAKES INOPERABLE. THE CONSUMER STATED SHE HAS BEEN TO THE DEALER ON SEVERAL OCCASIONS, ONLY TO BE TOLD THERE WAS NOTHING WRONG. THERE HAVE BEEN SEVERAL SITUATIONS, WHERE THE VEHICLE WOULD NOT STOP WHEN THE ABS ENGAGED. ON ONE OCCASION, THE CONSUMER HAD TO PUSH THE BRAKE ALL THE WAY TO THE FLOOR AND EVENTUALLY LANDED IN THE MIDDLE INTERSECTION OF ONCOMING TRAFFIC. THE SECOND TIME, SHE ALMOST REAR ENDED ANOTHER VEHICLE, WHEN SUDDENLY THE VEHICLE ACCELERATED WHEN SHE APPLIED THE BRAKE. THE ONLY WAY, SHE WAS ABLE TO STOP THE VEHICLE, WAS BY TURNING INTO ANOTHER LANE WHICH CAUSED THE ABS TO GO OFF WHICH RENDERED THE BRAKES TO WORK AGAIN. *JB
Mar 16, 2012
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES, THE PEDAL WOULD DEPRESS INTO THE FLOORBOARD. THE CONTACT STATED THAT THE PEDAL WAS SO LOW THAT HE WAS ABLE TO SIMULTANEOUSLY DEPRESS THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. THE DEALER TEST DROVE THE VEHICLE AND ADVISED THE CONTACT THAT BRAKE PEDAL WAS SOFT DESIGNED AND WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 6,000.
Nov 16, 2011
2010 TOYOTA RAV 4. CONSUMER WRITES IN COMPLAINT OF THE PEDAL LOCATION *TGW THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDALS WERE DESIGNED TOO CLOSE TOGETHER WHICH CAUSED HIS FOOT TO BECOME TRAPPED UNDER THE BRAKE PEDAL. THE CONSUMER BELIEVED THE BRAKE PEDAL SHOULD BE REDESIGNED TO ALLOW FOR MORE FOOT CLEARANCE AND PROVIDE SOME LIGHTING TO THE FLOOR AREA. *JB
Mar 10, 2011
MY NEW 2010 TOYOTA RAV4 MAKES SQUEAKING NOISE FROM THE REAR WHEEL WHILE I APPLY BRAKE AFTER A COLD START. THE NOISE GOES AWAY AFTER APPLYING THE BRAKES COUPLE OF TIMES. *TR
Nov 10, 2010
+ 5 more complaints for this component
STRUCTURE
6 complaints
The paint on hood is rusty and corroded, this can affect the body of the vehicle since it exposes the metal and can pose a safety problem. Toyota had a recall for 2010 white paint well the same thing happen to mine which is metallic gray. I have another car from another brand from 2012 and paint is intact just faded which is normal but not corroded. I contacted Toyota and they refuse to take my complaint. They only gave me a claim number 250808001898 for record
Aug 12, 2025
I PURCHASED NEW FROM TOYOTA OF WARRENTON, VA IN 2010. MY CAR DEVELOPED A PAINT PEELING PROBLEM LAST WINTER. I HAVE BEEN TOLD BY AN AUTO PAINT COMPANY THAT IT IS DUE TO MANUFACTURER MALFUNCTION. I HAVE ATTEMPTED TO CONTACT TOYOTA OF NORTH AMERICA; I FILED A COMPLAINT, MET WITH MY LOCAL DEALER AND DISCOVERED THAT CORPORATE GIVES THE DEALER THE POWER TO DELETE THE CLAIM, PREVENTING ME FROM DEALING DIRECTLY WITH THE MANUFACTURER. IN EFFECT, I HAVE NO RECOURSE.
Dec 06, 2017
THE PART BETWEEN THE ROOF AND FRONT WIND SHIELD IS CORRODED SO BAD. EVERYBODY ASKED WHAT HAPPENED. I TOOK THE CAR TO THE DEALERSHIP IN SAVANNAH, GA., CHARLESTON AND LUGOFF, SC., NEITHER ONE OF THE DEALERSHIPS CARED. THEY PASSED IT OFF AS NOTHING. HOWEVER, IT IS A PROBLEM WITH THE PAINT. THE PAINT IS PEELING ALL OVER THE CAR. I WILL UPLOAD A PICTURE OF THE MAIN PART THAT PEELING.
Oct 02, 2016
PAINT ON ROOF IS CHIPPING OFF. I HAVE SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM ON BOTH THIS AND OTHER WEBSITES, ESPECIALLY RELATED TO WHITE VEHICLES. IS ANYTHING GOING TO BE DONE ABOUT THIS?
Jun 09, 2016
THE PAINT ON THE ROOF IS COMING OFF. I RESEARCHED IT ONLINE, AND OTHER WHITE RAV4 OWNERS HAVE THE EXACT ISSUE. I JUST COMMUNICATED WITH A LOCAL TOYATA DEALER AND TOYOTA SAYS IT WOULD COVER 80% OF THE REPAIR COST (PART ONLY, NOT TAX). I DON'T THINK THIS IS RIGHT. IF THIS IS THE PAINT DEFECT, WHY WOULD I HAVE TO PAY FOR THIS REPAIR?
May 02, 2016
+ 1 more complaint for this component
ENGINE
6 complaints
Burns oil. No leaks and compression is spot on. Burns oil so bad that around every 2,000 miles, if you hit the brakes to hard it causes the car to stall. Whether it's in a parking lot or intersection. Has happened several times. Since I purchased the car in 2022. Has been inspected by Toyota mechanics on more than one occasion, but can't find any solution, have tried thicker oils, oil stabilizers and nothing helps.
Apr 05, 2025
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE CONSUMED TOO MUCH OIL AND WAS TAKEN EVERY SIX MONTHS TO BE SERVICED AT IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300). THE CONTACT WAS NEVER INFORMED THAT THERE WAS AN ISSUE WITH THE OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ALSO, WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN ABNORMAL SOUND DUE TO LACK OF OIL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Oct 08, 2019
SUV ACCELERATED WHEN I USED THE BRAKE! I WAS STOPPING AT RED LIGHT!
Nov 04, 2018
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EVAP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 03/02/17*LJ *CN
Jan 18, 2017
LEAKING WATER PUMP, REPLACED AT 60,000 MILE SERVICE INTERVAL. *TR
Nov 17, 2012
+ 1 more complaint for this component
SERVICE BRAKES
6 complaints
The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed and approaching a stop light, with the brake pedal depressed to the floorboard the vehicle failed to stop as intended. As a result, the contact rear-ended the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A police report was filed and injuries were not reported. The manufacturer was not notified of the failure. The failure mileage was 113,000.
Nov 06, 2024
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE STOPPED. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE BRAKE SYSTEM WAS REPAIRED BY WEST HERR TOYOTA OF ORCHARD PARK (4141 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 56,482.
Mar 12, 2019
AT SOME TIME BETWEEN 2:00 PM AND 2:30 PM ON NOVEMBER 5, 2016 MY WIFE AND I WERE DRIVING MY 2010 RAV4 SOUTH ON COUNTY ROUTE 561 IN VOORHEES TOWNSHIP, NJ ON THE INSIDE LANE OF THIS 4 LANE HIGHWAY WHEN I LIGHTLY PRESSED THE BRAKE PEDAL TO SLOW FROM 45 MPH TO THE LOWERED SPEED LIMIT. SUDDENLY, AND WITHOUT WARNING, THE LEFT REAR WHEEL LOCKED UP TIGHT, CAUSING THE VEHICLE TO SWERVE ABRUPTLY INTO AND ACROSS TWO LANES OF ONCOMING TRAFFIC, HITTING THE CURB SMARTLY, FOLLOWED BY A SIMILAR ACTION BY THE LIGHT TRAILER WE WERE TOWING. NO ONE WAS INJURED BUT IF THIS HAD HAPPENED DURING RUSH HOUR, SERIOUS INJURIES OR FATALITIES MIGHT HAVE OCCURRED. THE LEFT REAR WHEEL REMAINED LOCKED AS THE VEHICLE WAS WINCHED UP ONTO THE BED OF THE FLAT BED TRANSPORT TRUCK. MORE PIECES OF THE BRAKE FELL OUT DURING THIS OPERATION. WHEN AN ATTEMPT WAS MADE TO UNLOAD THE CAR AT THE DEALERSHIP THE LOCKED WHEEL PREVENTED IT FROM ROLLING OFF THE TRUCK, SO AFTER UNHOOKING THE WINCH CABLE, THE TOW TRUCK DRIVER STARTED THE CAR AND ATTEMPTED TO BACK IT OFF. DURING THIS ATTEMPT MORE PIECES OF THE BRAKE FELL OUT, THERE OCCURRED A LOUD 'BANG,' AND THE LEFT REAR WHEEL ASSUMED AN ANGLE THAT WAS NON-PARALLEL WITH THE CAR, INDICATING TO ME THAT THIS LAST ACTION HAD SERIOUSLY DAMAGED THE SUSPENSION SYSTEM. I REQUESTED OF THE DEALERSHIP THAT A CORPORATE INVESTIGATION OF THIS FAILURE BE MADE. THEY FOUND THE BRAKES TO BE IN WORKING ORDER? NHTSA IS NOT INTERESTED IN INVESTIGATION BEYOND TAKING MY COMPLAINT. OUR TOW TRUCK DRIVER TOLD ME THAT HIS FATHER-IN-LAW HAD EXPERIENCED THE EXACT SAME TYPE OF FAILURE IN HIS 2013 RAV4 BUT DIDN'T REPORT IT TO THE NHTSA, SETTLING INSTEAD FOR A REDUCED PRICE FOR THE REPAIR. NO SUCH OFFER MADE TO ME FROM TOYOTA. CAR HAS BEEN AT DEALER FOR OVER 3 MONTHS. CAN'T FIND INDEPENDENT FORENSIC INVESTIGATION TO LOOK AT IT. AFRAID TO DRIVE CAR WITHOUT KNOW WHAT CAUSED FAILURE. *TR
Jan 27, 2017
I WAS DRIVING ON THE FREEWAY. THE TRAFFIC WAS STOP AND GO. I WAS GOING 10MPH WHEN THE TRUCK IN FRONT OF ME STOPPED. I APPLIED MY BRAKES AND NOTHING HAPPENED. I PUSHED THE BRAKES TO THE FLOOR WITH BOTH FEET AND STILL NOTHING. I HIT THE BACK OF THE TRUCK IN FRONT OF ME. NO DAMAGE TO THE TRUCK JUST MY FRONT END. I GOT OVER TO THE SHOULDER AND THE BRAKES WORKED FINE. I NOTICED THAT WHEN I WAS BRAKING MY ABS LIGHT WAS FLASHING. I TOOK IT TO THE DEALERSHIP. THEY SAID THAT THEY HAD NEVER HEARD OF THAT HAPPENING. BUT WAS I AWARE OF A SERVICE RECALL ON THE SMART STOP TECHNOLOGY. I SAID NO I HAVEN'T. I WAS TOLD THAT THE "RECALL CAME OUT IN 2013" FUNNY BECAUSE MY CAR HAD BEEN TO THE DEALERSHIP IN 2014. WHY WAS IT NOT TAKEN CARE OF THEN. I HAVE READ THAT OTHERS HAVE HAD THIS SIMILAR PROBLEM AND WHERE TOLD THAT THERE IS NOTHING WRONG. I AM VERY THANKFUL I WAS ONLY GOING 10 MPH OR IT COULD OF BEEN ALOT WORSE.
Nov 17, 2015
I STARTED COMPLAINING ABOUT THE SCRUBBING NOISE THAT THE BRAKES HAD STARTED MAKING ,SO THEY REPLACED THE BRAKES AND ONLY CHARGED FORTY DOLLARS.SO ON JULY OF THE SAME YEAR, THE CAR STARTED MAKING THE SCRUBBING NOISE AGAIN, SO AGAIN THEY REPLACED THEM AGAIN,IT LASTED FOR ABOUT A YEAR, AND THE SCRUBBING NOISE CAME BACK.THE CAR WAS ONCE AGAIN LOOKED AT AND THE MECHANIC SAID THAT THERE WAS A PIECE BY THE BRAKE THAT HAD RUSTED TOGETHER SO FOR THIS CAR TO BE NEW, WHY WERE THERE PARTS RUSTING ,MAYBE IT WAS SITTING IN WATER I ASKED, SO THE GENERAL MANAGER WAS BOUGHT OUT BECAUSE I JUST COULD NOT SEE PAYING WHAT THEY SAID THE COST WAS BUT BEING A WOMAN I THINK THAT THEY PULLED A FAST ONE ON ME AND THE REPAIR WAS SOMETHING LIKE SEVEN HUNDRED DOLLARS. I THINK THAT LASTED FOR A COUPLE OF YEARS SO WHEN IT CAME BACK I TOOK IT TO GOODYEAR AND THE MECHANIC SAID THAT THE ROTORS WERE DOWN AND NEEDED TO BE REPLACED. TO MAKE A LONG STORY SHORT I JUST SHELLED OUT TWO-THOUSAND- TWENTY TWO DOLLARS FOR ROTORS AND OTHER REPAIRS THAT THE TOYOTA COMPANY SAID THEY HAD DONE AND DIDN'T DO AT ALL. *TR
Feb 09, 2015
+ 1 more complaint for this component
FUEL/PROPULSION SYSTEM
6 complaints
IN OCTOBER OF 2018 PAID TO HAVE THE CHARCOAL CANNISTER REPLACED AT A COST OF $1500..NOW THE SAME TROUBLE CODES ARE IN THE SYSTEM, REQUIRING RERPLACEMENT OF CANNISTER AGAIN. I FOUND TSB 009809 FROM TOYOTA COCERNING WATER IN THE EVAPORATIVE EMISSIONS SYSTEM. PROBLEM OCCURED WHEN STARTED ENGINE AT HOME.
Mar 01, 2021
WHEN I SLOW DOWN TO APPROACH A STOP SIGN OR WAIT TO MAKE A TURN ON A CITY STREET, THE CAR STALLS. IT HAPPENS WITH LEFT HAND AND RIGHT HAND TURNS. I HAVE TO PUT IT IN PARK AND START IT AGAIN. IT HAS HAPPENED OVER WEEKS. I PUT 3/4 OF A TANK OF PREMIUM GAS TO SEE IF THAT HELPED AND IT STALLED ON THE WAY HOME. IT CAN STALL 3-4 TIMES IN A DAY OR NOT AT ALL. THE CAUSE IS UNKNOWN. I BROUGHT IT TO A PRIVATE MECHANIC SHOP AND THEY COULD NOT FIND A CAUSE. I NOTICE A 'RATTLING' NOISE NOW WHEN I START THE CAR. I AM AFRAID THAT I MAY TURN IN FRONT OF A CAR AND STALL SO THAT THE CAR WILL NOT ACCELERATE WHEN I EXPECT IT TO.
Sep 27, 2020
IN THE PAST 4 YEARS THE CHARCOAL CANISTER AND PURGE VALVE HAS GONE BAD. WHY DOES THE HAVE TO BE REPLACED SO OFTEN? I'M ON A FIXED INCOME AND CAN'T AFFORD TO REPLACE THIS EVERY FOUR YEARS, THEN I BOUGHT THIS VEHICLE GOOD FAITH.
Dec 20, 2018
TOLD THAT EVAP CANISTER NEEDS REPLACED - COSTS $1,200. TOLD NOT NECESSARY TO FIX, BUT 4WD WON'T WORK WITHOUT BEING FIXED. ACCELERATION RANDOMLY INCREASES AND DECREASES.
Dec 26, 2016
DEALER SAYS THAT CHARCOAL CANNISTER, WHICH IS PART OF EVAPORATIVE SYSTEM, HAS FAILED BY ALLOWING WATER TO RUIN CHARCOAL. WANTS $1500 TO REPAIR. SAYS TSB FOR THIS DOESN'T COVER MY VEHICLE DUE TO MILEAGE (WOULD BE COVERED IN CA). FUEL FUMES CAN ACCUMULATE IF THIS IS NOT REPAIRED.
Feb 08, 2016
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE
6 complaints
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO A BROKEN EVAP CANISTER. *SMD THE CONSUMER WAS INFORMED, DUE TO THE BROKEN EVAP CANISTER, THE GAS TANK, MAY ALSO NEED TO BE REPLACED. *JB
Jul 22, 2015
GASOLINE TANK LEAKING. *TR
Jul 23, 2011
THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK THE CAR TO THE DEALER. GASOLINE HAD ENTERED THE GAS TANK VAPOR RECOVERY SYSTEM AND HAD RUINED IT. THE DEALER ADVISED THAT THIS WAS DUE TO A DESIGN ISSUE AND IS IN THE PROCESS OF INSTALLING A NEW, REDESIGNED GAS TANK AND VAPOR RECOVERY SYSTEM. WHAT WAS TROUBLING TO ME WAS THAT THE VAPOR RECOVERY FILTER TANK, ABOUT 3-4 GALLONS OF CHARCOAL, WAS FILLED WITH GASOLINE. I BELIEVE THIS TO HAVE BEEN A SAFETY HAZARD WORTH REPORTING TO YOU. *TR
Mar 03, 2011
TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 20 MPH THE GASOLINE TANK STARTED LEAKING AND THE GASOLINE ODOR WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THERE WAS A HOLE IN THE FUEL TANK WHICH NEEDED TO BE REPAIRED. THE TECHNICIANS STATED THAT THE VEHICLE HIT DEBRIS WHICH COULD HAVE DAMAGED THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Dec 15, 2010
ON THE DAY INDICATED BELOW WHEN I WAS DRIVING MY 2010 TOYOTA RAV4 TO A STORE, I TRIED TO SLOW DOWN THE VEHICLE TO A LEFT TURN BUT IT FAILED TO DROP THE SPEED. THEN I REALIZED IT PROBABLY HAS THE PROBLEM PEOPLE CURRENTLY COMPLAIN. SO, I SWITCHED THE SHIFT TO NEUTRAL POSITION AND I HEARD THE ENGINE SURGE AT A VERY HIGH SPEED FOR SEVERAL SECONDS AND THEN SLOWED DOWN. I STOPPED THE VEHICLE AND CHECKED THE GAS PEDAL WHICH WAS NOT STICKY. SINCE THEN, I CONTINUED TO USE THIS VEHICLE WITHOUT SAME ISSUE. I CHECKED WITH MY CAR DEALER A MONTH AGO ABOUT THE RECALL AND WAS TOLD THAT MY VEHICLE IS NOT INCLUDED IN RECALL LIST BY THE VIN NUMBER. *TR
Apr 10, 2010
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
6 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE BLACK BOX DATA DETECTED THAT THE BRAKES WERE NOT FAULTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE CONSUMER STATED IT WAS NOT THE FIRST TIME, SHE AND HER HUSBAND EXPERIENCED BRAKE FAILURE, WITH THE VEHICLE CONTINUING TO ACCELERATE. THE DEALER INFORMED THE CONSUMER, THAT AN UPDATE ON THE BRAKES HAD NOT BEEN MADE. THE CONSUMER STATED SHE NEVER RECEIVED ANY TYPE OF NOTIFICATION, TO HAVE SERVICE DONE.
Jun 13, 2014
AS I APPLIED THE BRAKES TO STOP FROM 45 MPH, THE CAR CONTINUED TO MOVE AT THE SAME SPEED. I INCREASED PRESSURE ON THE THE BRAKE PEDAL, BUT THE CAR DID NOT SLOW DOWN. FINALLY, AFTER ABOUT THREE SECONDS, THE CAR SEEMED TO DOWNSHIFT, AND THE BRAKES ENGAGED. I ENDED UP HALFWAY THROUGH THE INTERSECTION. THE CONDITIONS WERE WARM AND DRY, AND THE TRAFFIC WAS LIGHT. THIS IS A STOCK CAR WITH NO MODIFICATIONS. WE HAD ALREADY TAKEN THE CAR IN FOR THE RECALL ADJUSTMENTS TO THE ACCELERATOR PEDAL AND THE FLOOR MATS AS DIRECTED BY TOYOTA IN 2010 AND 2011. AT THE TIME OF THE INCIDENT, IT SEEMED TO ME THAT THE LACK OF BRAKING WAS NOT MECHANICAL, BUT ELECTRONIC. IT SEEMED THAT THE BRAKES WERE LOCKED OUT WHILE THE CAR CONTINUED TO DRIVE FORWARD AT THE SAME SPEED. WHEN THE CAR DOWNSHIFTED AND REVVED A LITTLE, THE BRAKES SUDDENLY CAME BACK ONLINE, AND WE CAME TO A STOP. THIS IS THE FIRST TIME WE HAVE HAD A PROBLEM LIKE THIS. WE WILL CONTACT TOYOTA AND SEE WHAT THEY ADVISE. *TT
Sep 18, 2011
I WAS GOING ABOUT 4 MPH AROUND A GROCERY STORE PARKING LOT AND THE VEHICLE MADE A LOUD ROARING NOISE AND ACCELERATED. I WAS UNABLE TO STOP ACCEPT FOR A CONCRETE POST IN THE PARKING LOT. I HAD NO CONTROL AND NO BRAKES. THIS INCIDENT HAS LEFT ME WITHOUT A VEHICLE FOR USE. THIS IS DETRIMENTAL TO MY DAILY ROUTINE INCLUDING THE CARE OF MY 93 YEAR OLD FATHER WHO HAS DOCTORS APPOINTMENTS AND OTHER NEEDS THAT REQUIRE A VEHICLE. I HAVE ONLY HAD THE CAR FOR 6 MONTHS AND CANNOT AFFORD TO MAKE CAR PAYMENTS OR PAY $40.00 FOR CAR RENTAL. IT WILL BE OVER 3 WEEKS BEFORE THE DEALERSHIP WILL CHECK ELECTRONIC BOX/THE CAR AND WAS TOLD THAT IT WOULD BE AN ADDITIONAL 3 WEEKS BEFORE I WOULD BE CONTACTED. I WILL NOT BE GIVEN A RENTAL UNTIL PROOF IS DETERMINED. *TR
Dec 02, 2010
I BOUGHT THE 2010 TOYOTA RAV4 THIS JULY. THE CAR WAS FINE UNTIL TODAY, SEPTEMBER 19TH, 2010. TODAY AT 11:45 AM, I WAS BRAKING AS I APPROACHED THE RED LIGHT GOING AT 25MPH. WHEN I PRESSED THE BRAKE THE CAR CONTINUED TO ACCELERATE. I PRESSED THE BRAKE EVEN HARDER, THE CAR JUMPED THE LIGHT, AND EVEN THOUGH THE CAR DID SLOWED, I HAD TO SLAM IN ORDER TO COME TO A COMPLETE HALT. I THEN PULLED OVER AND RESTARTED THE ENGINE. ALTHOUGH THERE WAS NO ACCIDENT I WAS VERY SCARED. AT 4:30 PM THE SAME DAY, I JUST EXITED THE HIGHWAY AND WAS COMING TO THE RED LIGHT. I WAS BRAKING AT 25MPH, YET THE CAR CONTINUED TO ACCELERATE. I HAD TO SLAM THE BRAKES EXTREMELY HARD AND ALTHOUGH IT DID COME TO A COMPLETE STOP, I HEARD THE ENGINE REVVING. AGAIN I WAS VERY SCARED. NO ACCIDENTS OCCURRED. *TR
Sep 19, 2010
MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/18/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I WAITED UNTIL BEGINNING OF MARCH FOR RECALL LETTER AS INSTRUCTED BY TOYOTA AND I NEVER RECEIVED THE RECALL LETTER. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT TOYOTA DOESN'T SEND OUT RECALL LETTERS AND THAT I SHOULD COME IN FOR RECALL. LAST SATURDAY THE PEDAL WAS FIXED BUT THERE IS A BRAKE LAG, MEANING THE CAR WILL NOT STOP IN TIME, YOU REALLY HAVE TO PUT A LOT OF PRESSURE TO STOP THE VEHICLE. AS PER DEALER, THEY DON'T SEE ANYTHING WRONG WITH THE CAR AND WHEN I ASKED THEM CAN THEY TELL ME IF THE CAR IS SAFE TO DRIVE THEY TOLD ME THAT TOYOTA CAN NOT MAKE THOSE GUARANTEES. I DON'T FEEL SAFE DRIVING THIS CAR AND WANT TO RETURN IT SINCE AS PER TOYOTA IF THE CAR WAS PURCHASED/LEASED WITHIN 5 DAYS OF RECALL/PRODUCTION STOPPAGE THEY WILL TAKE IT BACK. I CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I SHOULD CONTACT TOYOTA DIRECTLY WHICH I DID AND NOBODY IS ANSWERING THE PHONE-ITS ALWAYS BUSY. ON THEIR WEBSITE, IT DOES INDICATE THAT THEY WILL WORK ON CASE BY CASE BASIS FOR TAKE BACKS BUT NOBODY FROM TOYOTA IS WILLING TO HELP. HOW DO I PROCEED? CAN ANYBODY HELP ME? *TR
Mar 11, 2010
+ 1 more complaint for this component
ELECTRICAL SYSTEM
4 complaints
The contact owns a 2010 Toyota RAV4. The contact stated while driving 35 mph, the steering wheel inadvertently locked and the vehicle loss power. The steering warning light was illuminated. The contact stated he was able to veer to the side of the road while driving downhill. The vehicle was towed to the dealer who diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure and informed the contact that they could not provide any assistance as the vehicle was out of warranty. A case was opened. The vehicle was not repaired. The approximate failure mileage was 162,000.
Aug 03, 2021
THE SENSOR WITHIN THE COMPRESSOR HAS MALFUNCTIONED, EVERYTHING WORKS. WILL NEED A TOOL EVERY TIME I WANT TO USE DEFROSTERS OR AIR CONDITION. WILL NEED TO REPLACE THE WHOLE COMPRESSOR BECAUSE OF THIS INTERNAL SENSOR MUST HAVE WENT BAD/NOT WORKING RIGHT. YOU NEED THE DEFROSTERS IN ORDER TO SEE TO DRIVE THE VEHICLE. VEHICLE WAS IN MOTION, NO DEFROSTER/AIR CONDITION EITHER.
May 28, 2019
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER). THE VEHICLE WAS TAKEN TO GALAXY TOYOTA DEALER, LOCATED ON 750 NJ-36, EATONTOWN, NJ 07724 (732) 544-1000, WHERE IT WAS REPAIRED. THE CONTACT STATED THAT WHEN SHE HAD PICKED UP THE VEHICLE AND THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE BACK TO GALAXY TOYOTA DEALER, WHERE IT WAS INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Sep 05, 2017
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS ON FIRE. THE VEHICLE WAS DESTROYED WITHIN TWO MINUTES. THE CONTACT DID NOT KNOW WHERE THE FIRE ORIGINATED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS UNABLE TO DIAGNOSE THE VEHICLE DUE TO DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 98,500.
May 28, 2015
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
4 complaints
ON SEVERAL OCCASIONS THE CRUISE CONTROL DID NOT DISENGAGE, EITHER WHEN THE BRAKES WERE APPLIED OR THE LEVER PULLED. IT HAS ACCELERATED AT LEAST TWICE WHILE APPROACHING SLOWED TRAFFIC, AHEAD. *TR
Jan 02, 2012
ON A PUBLIC MAIN STREET TRAVELING 35-45 MPH, STARTED TO BRAKE TO STOP FOR A LIGHT CHANGING FROM YELLOW TO RED. AS THE BRAKE WAS APPLIED, THE ENGINE BEGAN TO REV TO 5000 RPM. THE BRAKES WERE HOLDING BACK THE CAR, BUT THE ACCELERATION WAS PERSISTENT. THE CAR BARELY STOPPED BEFORE ENTERING THE INTERSECTION, BUT THE ENGINE REMAINED AT WHAT APPEARED TO BE FULL THROTTLE. I SHIFTED THE STOPPED VEHICLE INTO PARK ON THIS AUTOMATIC TRANSAXLE VEHICLE. THE ENGINE/TRANSAXLE MADE A SIGNIFICANT "BANG" AS IT WAS SHIFTED, THE ENGINE STOPPED REVVING AND THE ACCELERATOR PEDAL SHOT BACK TOWARD MY LEG HITTING MY ANKLE. AT NO TIME DID MY RIGHT FOOT LEAVE THE BRAKE PEDAL. IN FACT, I WAS PRESSING THE BRAKE WITH ALL MY STRENGTH TO COMPLETE THE STOP. THIS IS THE THIRD TIME SOMETHING LIKE THIS HAS BEEN REPORTED BY FAMILY MEMBERS. IT WAS MY FIRST DIRECT EXPERIENCE WITH IT AND THE VEHICLE IS JUST OVER A YEAR OLD. IT HAS BEEN INTO THE DEALER FOR THIS REASON AND RECEIVED A RECALL UPGRADE SEVERAL MONTHS AGO DURING A ROUTINE FREE MAINTENANCE VISIT. I HAVE CONTACTED TOYOTA DIRECTLY TO TERMINATE MY LEASE ON THIS AND ANOTHER EXACT SAME MAKE/MODEL/YEAR LEASED THE SAME DAY. I FEEL THAT TOYOTA HAS NOT FIXED THE ISSUES FROM 2010 AND THAT ADJUSTMENTS TO THE FLOOR MATS AND ACCELERATOR PEDAL ARE NOT ADDRESSING WHAT IS REALLY WRONG. THE FACT THAT BOTH VEHICLES WERE SUPPOSED TO HAVE RECEIVED "REPROGRAMMING" TO SOLVE THIS ISSUE LEADS ME TO BELIEVE THERE IS A SOFTWARE PROBLEM THAT REMAINS UNDISCOVERED. UPDATED 10/03/11 *TR
Sep 20, 2011
I WAS DRIVING ALONE INTO THE GERMONDS VILLAGE CONDOMINIUM DEVELOPMENT LOCATED OFF EASTLYN DRIVE NEAR ROUTE 304 IN BARDONIA, NY. I DROVE SLOWLY INTO THE COMPLEX PARKING LOT. I TURNED RIGHT TO PARK IN A SPACE IN FRONT OF A GARBAGE COLLECTION STRUCTURE. WHILE ENTERING THIS SPACE, I WAS DRIVING VERY SLOWLY. I PLACED MY FOOT ON THE BRAKE TO STOP WHEN SUDDENLY THE CAR ACCELERATED, MADE A 'CHANGING-OF-GEAR TYPE SOUND' AND CATAPULTED INTO THE GARBAGE STRUCTURE AT A VERY HIGH RATE OF SPEED. THE STRUCTURE CAUSED THE CAR TO STOP. I PUT THE CAR INTO PARK AND SHUT THE ENGINE OFF. NOTABLY, NEITHER THE DRIVER SIDE OR PASSENGER SIDE AIRBAGS DEPLOYED. I WAS SHAKEN AND VERY SCARED BUT NOT INJURED. THE CAR SUSTAINED HEAVY DAMAGE TO THE FRONT END, FRONT RIGHT SIDE AND THE RIGHT FRONT TIRE. THE STRUCTURE (BRICK SIDES WITH GARAGE DOOR IN MIDDLE) ALSO SUSTAINED HEAVY DAMAGE ESPECIALLY THE BRICKS ON THE RIGHT SIDE THAT CRUMBLED. I NOTIFIED TOYOTA AND AWAIT THEIR ENGINEERING INSPECTION.
Jan 30, 2011
ON SEPTEMBER 1 I WAS DRIVING IN A CONGESTED AREA APPROACHING AN INTERSECTION WITH STOPPED TRAFFIC. AS I WAS APPLYING MY BRAKES I SUDDENLY FELT MY 2010 TOYOTA RAV4 LURCH FORWARD - AT FIRST I THOUGHT I HAD BEEN HIT FROM BEHIND, BUT A QUICK GLANCE IN MY REARVIEW MIRROR INDICATED THE CAR BEHIND ME WAS STILL AT A SAFE DISTANCE. I QUICKLY TURNED OFF MY RADIO TO HEAR MY ENGINE ROARING AS I WAS CONTINUING TO APPLY THE BRAKES. I THEN PUT THE RAV4 IN NEUTRAL WHILE THE ENGINE CONTINUED TO ROAR. ONCE IN NEUTRAL, THE RAV4 CAME TO A STOP. I THEN DEPRESSED THE ACCELERATOR SEVERAL TIMES AND THE ENGINE SETTLED DOWN. AS I APPROACHED THE INTERSECTION I WAS TRAVELING AT A SLOW RATE OF SPEED. WHEN I APPLIED THE BRAKES THE RAV 4 WAS SLOWLY COMING TO A STOP UNTIL I FELT THE CAR LURCH FORWARD. ONCE I BEGAN APPLYING THE BRAKES I DID NOT TAKE MY FOOT OFF THE BRAKE PEDAL, NOR DID I APPLY ANY PRESSURE TO THE ACCELERATOR. IN ADDITION, MY CARPET MAT WAS SEVERAL INCHES AWAY FROM THE ACCELERATOR PEDAL AT ALL TIMES. IN MY MIND, THIS IS CLEARLY AN ACCELERATION ISSUE THAT EASILY COULD HAVE RESULTED IN AN ACCIDENT IF I HAD NOT PUT THE TRANSMISSION INTO NEUTRAL. I ALSO FILED A COMPLAINT WITH TOYOTA. THE TOYOTA CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 07, 2010
POWER TRAIN,ENGINE
3 complaints
Transmission vavle body issue and not safe to drive
Apr 03, 2023
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COPELAND TOYOTA, 1554 MAIN ST, BROCKTON, MA 02301) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 137,000.
Jan 05, 2018
ON 07/06/14 THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED AT FULL THROTTLE WHILE STOPPED . CAR MOVED TOWARD MOTORCYCLE STOPPED AHEAD OF ME AT THE TRAFFIC SIGNAL EVEN THOUGH I WAS PUSHING HARD ON THE BRAKE. IF I HAD NOT TURNED THE IGNITION OFF I WOULD HAVE HIT THE MOTORCYCLE. TODAY 08/06/14 AT APROX. 20 MPH THE SAME THING HAPPENED. AS I WAS SLOWING FOR A TRAFFIC LIGHT, THE CAR ACCELERATOR WENT TO FULL THROTTLE UNCONTROLLABLY RUNNING THROUGH A RED LIGHT. *TR
Aug 06, 2014
ENGINE AND ENGINE COOLING
3 complaints
The contact owns a 2010 Toyota RAV4. The contact stated that she gets her vehicle maintenance on a regular basis, however, when she took her vehicle to get serviced by an independent mechanic she was advised that the oil was low. The contact stated that they put oil in the vehicle, however, when it was time for the vehicle to get maintenance again, she was again advised that the oil was low and that the vehicle was leaking oil. The contact stated that after a while she noticed she was inputting 3 quarts of oil per week in the vehicle. The contact stated that there were no warning lights illuminated on the vehicle at the time of failure. The contact stated that she does not know if the vehicle was losing oil until she checks the oil, which occurs on a regular basis. The contact stated she did contact the manufacturer, who was not able to assist. The failure mileage was 200,000.
Mar 04, 2022
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS STOPPED AT A LIGHT WHEN THE ENGINE RPMS INCREASED TO 5000 ABNORMALLY. THE CONTACT PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN OFF THE VEHICLE, BUT THE VEHICLE WOULD NOT SHUT OFF IMMEDIATELY. ONCE THE VEHICLE WAS COMPLETELY SHUT OFF, THE CONTACT TURNED THE VEHICLE BACK ON AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE DEFECT. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 16,000.
Jan 11, 2012
I HAVE A TOYOTA 2010 RAV4, BUT PRESUMED ALL NEW TOYOTA VEHICLES, ENCOURAGE RECIRCULATING TOXIC GASES IN A CLOSED VEHICLE. TOYOTA'S AUTOMATIC CLIMATE CONTROL SYSTEM AUTOMATICALLY PUTS THE AIR ON RECIRCULATE EVERY TIME THE CAR IS STARTED. REGARDLESS OF INSIDE / OUTDOOR TEMP; REGARDLESS OF HUMID OR DRY; REGARDLESS OF EVERYTHING THE AIR IS ALWAYS ON RECIRCULATE WHENEVER THE CAR IS STARTED. TOYOTA CLAIMS THAT THE CAR AUTOMATICALLY SENSES AND ADJUSTS ACCORDING TO CONDITIONS - BUT THIS IN NOT TRUE! THE CAR ALWAYS STARTS AND STAYS ON RECIRCULATE. KNOWING THE HAZARDS AND RECOMMENDATIONS FOR SAFETY LEVELS OF THE TOXIC GASES THAT ACCUMULATE IN A CLOSED CAR (SUCH AS, HTTP://WWW.SNOPES.COM/MEDICAL/TOXINS/BENZENE.ASP), TOYOTA'S CURRENT AIR SYSTEM IS PROVING HAZARDOUS TO EVERYONE'S HEALTH! THIS TERRIBLE FEATURE CAN NOT BE TURNED OFF. TOYOTA'S AUTOMATIC SYSTEM FOR AIR CONTROL IS NOT RESPONSIVE TO CONDITIONS BUT INSTEAD ENCOURAGES PASSENGERS TO REMAIN CAPTIVE WITH RECIRCULATING TOXIC GASES AND IS IN FACT DETRIMENTAL TO EVERYONE'S HEALTH. (NO SPECIFIC 'INCIDENT DATE', ONGOING) THANKS! *TR
Jul 23, 2010
TIRES
3 complaints
My tires are a 225/65R17. repeatedly, in heavy rain or very wet snow, the tires on mounted on the driver's side hydroplane and lose traction. I am concerned that this problem is due to the design of the tread. This is a directional tire that is only designed for the right side of the vehicle. Tires mounted on the Left side of the vehicle channel water/wet snow toward the center of the tire, causing them to hydroplane under these conditions. All other road conditions: ice, light rain, snow, dry roads, the tires are noisy but do not lose traction
Oct 14, 2021
2010 TOYOTA RAV4 LIMITED EDITION. THE LOW PRESSURE LIGHT COMES ON IN THE DASHBOARD WHEN ALL FOUR TIRES ARE PROPERLY INFLATED. TRI COUNTY TOYOTA BLAMED IT ON THE TIRE PRESSURE IN THE SPARE. THIS PROBLEM IS RECURRING AND CAUSES ONE TO SECOND GUESS THEIR TIRES. THEY DO NOT HAVE A SOLUTION TO FIX THIS PROBLEM. *TR
Mar 07, 2011
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE VEHICLE HAS TOYO TIRES, MODEL NUMBER A20, AND LINE SIZE 225/65/R 17. THE CONTACT STATED THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT FOUND THE REAR PASSENGERS TIRE WAS FLAT AND THERE WAS A SCREW PUNCTURING THE TIRE. AFTER CHECKING THE REMAINING TIRES, HE FOUND THAT THE REAR DRIVERS TIRE PRESSURE WAS ABOVE 50 PSI. THE DOT DECAL STATED THAT 32 POUNDS WAS THE RECOMMENDED PSI FOR REAR AND FRONT TIRES. THE CONTACT STATED THE TIRE PRESSURE WAS IN EXCESS OF 50 POUNDS. THE DEALER WAS NOT NOTIFIED. THE CONTACT STATED THAT TIRES REGISTERING THAT HIGH IN NUMBERS SHOULD BE INSPECTED THOROUGHLY. THE FAILURE AND CURRENT MILEAGES WERE 200.
Jun 22, 2010
VEHICLE SPEED CONTROL,SERVICE BRAKES
3 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT IT KEPT GOING. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FORCE AND WAS FINALLY ABLE TO STOP AFTER A FEW ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BRIAN EASLEY TOYOTA (409 SPARTANBURG HWY, HENDERSONVILLE, NC 28792, (828) 693-7261) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS INVALID.
Dec 03, 2018
I WAS ON A TEST DRIVE TO BUY THE VEHICLE.. IT WAS VERY COLD OUT,TEENS, BUT NO ICE ON ROAD. RIDING ALONG 20-25MPH SLOWING DOWN FOR RED LIGHT--APPLIED BREAK -- SEEMED CAR WAS STILL ACCELERATING HAD TO STAND ON BREAKS TO STOP A COUPLE OF FEET FROM CAR IN FRONT. RETURNED TO DEALERSHIP AND TOLD THEM , THEY LOOKED UP VIN SAID THERE AS NO RECALL. I SAW ON THIS SITE THERE IS A VERY SIMILAR ISSUE THAT THERE WAS A RECALL FOR. SHOULD TOYOTA TAKE A CLOSER LOOK AT THIS VEHICLE? *TR
Feb 03, 2015
I HAD BEEN DRIVING APP. 10 MINUTES IN SNOW COVERED ROAD CONDITIONS WHEN I WAS APPROACHING AN INTERSECTION WITH TRAFFIC STOPPED FOR A RED LIGHT. AS I APPLIED THE BRAKE TO EASE INTO A STOP, THE VEHICLE ACCELERATED UNCONTROLLABLY. I WAS IN THE CENTER LANE WITH STOPPED VEHICLES IN FRONT OF ME. I HAD TO EXERT HARD FORCE ON THE BRAKE PEDAL TO FINALLY BRING MY VEHICLE TO A STOP. THE ENGINE WAS AT LEAST OVER 4000RPMS ON THE TACHOMETER. WHEN TRAFFIC STARTED MOVING AGAIN, I EASED OFF THE BRAKE PEDAL AND SLOWLY APPLIED GAS AND EASED OVER IN TO THE RIGHT(CURB) LANE. I STAYED SLOW AT ABOUT 15-20 MPH AND FELT AN ACCELERATION AGAIN, BUT WAS ABLE TO BRAKE SUCCESSFULLY. I THEN TURNED RIGHT INTO THE FIRST AVAILABLE PARKING LOT TO GAIN COMPOSURE BEFORE CONTINUING ON. I CONTINUED HOME AT A SAFE RATE OF SPEED ( UNDER 35MPH). IN THE PAST 2 YEARS THERE HAVE BEEN 3 OTHER OCCURRENCES OF ACCELERATION WHEN BRAKING BUT NEVER TO THIS EXTREME. *TR
Jan 26, 2015
SEAT BELTS,VISIBILITY/WIPER
3 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V689000 (VISIBILITY); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jul 07, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
May 25, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS), 15V577000 (VISIBILITY/WIPER), AND 15V689000 (VISIBILITY); HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
Mar 24, 2016
SEATS
3 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT CUSHION HEATER GENERATED EXCESSIVE HEAT. THE CONTACT WAS NOT INJURED. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE SEAT BACK AND HEATING ELEMENT WERE BOTH REPLACED PREVIOUSLY DUE TO THE HEATING ELEMENT GENERATING INADEQUATE HEAT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,815.
Apr 22, 2016
I RECEIVED AN ELECTRONIC MESSAGE FROM NHTSA THAT MY VEHICLE WAS SUBJECT TO A MANUFACTURER'S RECALL (I.E., DEFECTIVE SEAT HEATER ). HOWEVER, THAT MESSAGE WAS IN ERROR AFTER I CHECKED WITH THE MANUFACTURER AS WELL AS AFTER CONTACTING THE NHTSA OFFICE. *TR
Jan 22, 2015
THE FRONT HEADRESTS ON THIS VEHICLE, BOTH PASSENGER-SIDE AND DRIVER-SIDE, ARE SITUATED MUCH TOO FAR FORWARD. THE HEADREST PUSHES ON THE MIDDLE OF ONE'S HEAD, CAUSING A CHIN-FORWARD / HEAD-FORWARD POSTURE, WHICH IS UNNATURAL AND ERGONOMICALLY INCORRECT. THERE ARE NUMEROUS FORUMS AND MESSAGE BOARDS ON THE INTERNET ON WHICH DRIVERS OF NEWER VEHICLES SUCH AS THIS ONE ARE COMPLAINING ABOUT EXTREME PAIN BEING CAUSED BY THESE HEADRESTS. IN MY CASE IN PARTICULAR, THE MALPOSITIONING OF THE HEADREST IS CAUSING VERTEBRAE IN MY NECK, ALONG WITH MY UPPER TWO RIBS, TO BE PUSHED OUT OF PLACE. THIS CONDITION CAUSES EXTREME PAIN, HEADACHES, AND FATIGUE. ADDITIONALLY, THE MIDDLE OF THE HEAD BEING PUSHED SO FAR FORWARD, AND NO SUPPORT FOR THE NECK, WOULD SEEM TO ME A VERY DANGEROUS COMBINATION IF A HIGH-SPEED CRASH WERE TO OCCUR. THIS POSITIONING SEEMS THAT IT WOULD BE EXTREMELY DANGEROUS TO THE NECK VERTEBRAE.
Aug 11, 2011
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SURGED FORWARD AND CRASHED INTO A HANDICAP SIGN. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT NO FAILURES HAD OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS ASSOCIATED WITH UNINTENDED ACCELERATION ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS: 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) OR 11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,600. UPDATED 05/11/12 *BF THE CONSUMER WAS INFORMED THERE WAS A CHIP IN THE COMPUTER SYSTEM THAT FAILED, NOT THE ACCELERATOR. UPDATED 06/04/12
Mar 19, 2012
CHECK ENGINE LIGHT INDICATED. THE CAR WAS TAKEN TO THE DEALER, WHERE THE DEALER MENTIONED, "EVIDENCE OF RODENT/SMALL ANIMAL HAS CHEWED WIRING HARNESS AT CONNECTOR COMPLETELY THROUGH." THE CAR WILL NEED WIRING HARNESS. *TR
Apr 17, 2010
TL* WHILE TEST DRIVING A 2010 TOYOTA RAV 4, IDLING AT A STOP LIGHT, THE ENGINE BEGAN REVVING AT A RAPID PACE. HE THEN RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER, IN WHICH HE NOTIFIED THE SALES MANAGER OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/15/09. *NJ UPDATED 12/18/09 THE CONSUMER AND THE SALESPERSON WERE AT A STOP LIGHT. THE CONSUMER STATED HIS FOOT WAS ON THE BRAKE, WHEN THE ENGINE BEGAN TO REV VERY FAST. UPDATED 12/22/09
Nov 24, 2009
SUSPENSION,ENGINE
2 complaints
Engine oil is burning with out discharging from the engine. Can find no leak anywhere in the engine compartment. Constantly adding oil to the car as the oil indicator isn’t working either. The engine compression is spot on to manufacturers specifications. If the engine runs out of oil it could lead to a crash. Suspension: Loud popping in the rear drivers side when first moving. Don’t know if it is tie rod or something else. Don’t need whatever is causing the pop to break as that could lead to a crash.
Mar 24, 2025
This car was bought for a new driver and we have had 2 separate occasions when she has gotten somewhere and the car wont start. All the warning lights come on, but will not do anything when you push the button. We can jump it and it will start. This is not safe for a young person that could get stranded at random somewhere, and is now afraid to take it somewhere. We have checked the connections and the battery has been checked and is fine. The other complaint is the rear suspension recall. The tires were rotated and now it has a vibration, I was told that because of the recall it cannot be aligned unless things are replaced because of the terrible fix job on the recall. If something is recalled it should be fixed correctly and not be a bandaid job. There should not be a cost associated with a cheap fix that caused more problems. We purchased this vehicle because of reputation, if they are not supporting their product, then it will go and no other toyota products will be purchased.
Jul 17, 2021
VISIBILITY
2 complaints
The contact owns a 2010 Toyota RAV4. The contact stated while driving at an undisclosed speed, the moon roof glass fractured without impact. The local dealer was contacted and an appointment was scheduled. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 187,000.
Jun 07, 2023
I PURCHASED A 2010 TOYOTA RAV4 JANUARY 2010. LIVING IN MAINE, WINTER DRIVING IS UNAVOIDABLE. MY COMPLAINT IS ABOUT THE REAR WINDSHIELD WIPER, WHICH IS DESIGNED TO CLEAR THE WINDOW FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. UNFORTUNATELY, THE SNOW GETS TRAPPED BY THE MOUNTED SPARE TIRE AND STOPS THE BLADE. TO CLEAR THE REAR WINDOW, I HAVE TO EXIT THE CAR AND MANUALLY CLEAR OUT THE SNOW, WHICH DOES NOT SOLVE THE PROBLEM WHEN IT CONTINUES TO SNOW. I BELIEVE THIS CREATES A DANGEROUS SITUATION, EITHER BECAUSE MY FIELD OF VISION IS RESTRICTED OR BECAUSE I HAVE TO EXIT THE CAR IN DANGEROUS ROAD CONDITIONS. I REPORTED THIS TO TOYOTA CORP. AND TO MY LOCAL DEALER AND WAS TOLD NOTHING COULD BE DONE TO FIX THIS PROBLEM. *TR
Sep 30, 2010
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I have a 2010 Toyota rav4 limited and sometimes the car starts and sometimes it doesn’t but all the light come on but the car itself doesn’t start I replaced the battery, starter, starter safety switch but it still doesn’t start sometimes
Feb 14, 2023
LEFT A TOYOTA DEALERSHIP AFTER HAVING SERVICE . IT WAS RAINING OUTSIDE I HAD JUST JUMPED ON THE HIGHWAY AND MY 4 WHEEL DRIVE CHECK ENGINE LIGHT AND A THIRD LIGHT ALL CAME ON. I THEN DROVE TO AUTOZONE I WAS TOLD THAT I NEEDED A 02 SENSOR. BUT I HAD JUST LEFT THE TOYOTA DEALERSHIP AND WAS TOLD THERE WAS NO PROBLEMS WITH MY VEHICLE. I READ A POST ON YOUR WEBSITE AND WITH THE SAME CONCERN AND DECIDED TO ADD MY COMPLAINT. I WILL BE TAKING MY CAR BACK TO THE DEALERSHIP ON FRIDAY.
Mar 22, 2016
UNKNOWN OR OTHER,ENGINE
2 complaints
While driving my vehicle, it began to smoke under the hood. I exited the highway in order to pull over in a safer location. Some smoke started coming through the vent in the car as I pulled over. I exited the car and moved away and small flames began at the air vents on the outside. After I called 911, The fire kept building until the front half of the car was engulfed. The fire department came and put out the fire. They weren’t sure the exact cause, but believe it started in the engine. My car was up to date on inspection and was not yet due for an oil change. No dashboard service lights were on beforehand. I had State Farm insurance and am not sure yet if they were able to find anything from their investigation.
Dec 29, 2021
INTERMITTENTLY, MY 2010 RAV4 ENGINE TURNS OFF, WHILE DRIVING, AND THEN TURNS BACK ON SHORTLY AFTER. THIS IS VERY DANGEROUS, AS YOU LOSE POWER STEERING AND BRAKES, MEANING VERY DIFFICULT TO STEER AND STOP. THIS HAPPENS WHEN THE CAR IS IN MOTION. NEVER HAD IT CUT OUT AT A STOP LIGHT. I'M THINKING IT'S THE ECM. THE CAR'S MAINTENANCE IS VERY UP TO DATE. MY DAUGHTER DRIVES THIS VEHICLE AND IT HAS HAPPENED TO HER NUMEROUS TIMES. I HAVE EXPERIENCED IT ONCE, SHORTLY AFTER GETTING THE CAR FROM THE TOYOTA DEALERSHIP. I ASKED THEM ABOUT IT AND THEY WEREN'T ABLE TO OFFER ANY SUGGESTIONS, OTHER THAN I COULD PAY THEM TO DIAGNOSE THE PROBLEM. THERE ARE NO ERROR CODES REGISTERED WHEN THIS HAPPENS, WHICH IS WHY I THINK IT'S THE ECM. TOYOTA HAS UPGRADED THE CODE LEVEL FOR THE ECM TWICE, SO I'M THINKING THERE ARE ISSUES THEY ADDRESSED IN UPGRADING THE CODE. I JUST CAN'T FIND WHAT THOSE UPGRADES FIXED ANYWHERE ONLINE. MY DAUGHTER IS AFRAID TO DRIVE THE CAR, AND IF THE DEALERSHIP ISN'T WILLING TO TALK TO TOYOTA FIRST ABOUT THE PROBLEM, I'M NOT GOING TO SHOVEL MONEY INTO THEIR POCKETS TO TINKER AROUND WITH IT...IT HAS TO HAPPEN IN THEIR PRESENCE, AS THEY SAY...
Apr 25, 2020
VISIBILITY,VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE DRIVER'S SIDE SUN VISOR FELL DOWN INTO THE DRIVER'S LINE OF SIGHT. THE VEHICLE WAS TAKEN TO MULLER TOYOTA (2019 NJ-31, CLINTON, NJ 08809, (908) 638-4100) WHERE THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE SUN VISOR WAS NOT A SAFETY HAZARD. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS NOT A SAFETY HAZARD AND THAT THE VISOR WOULD NOT BE REPAIRED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 75,000.
Apr 12, 2018
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
Mar 30, 2016
SERVICE BRAKES,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 3 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE'S RPMS INCREASED, CAUSING THE VEHICLE TO JERK FORWARD. THE CONTACT APPLIED MORE BRAKE PRESSURE THAN NORMAL, WHICH CAUSED THE VEHICLE TO STOP AND THE RPMS TO DECREASE. THE VEHICLE FUNCTIONED NORMALLY. THE CONTACT INFORMED THE DEALER WHO STATED THAT, DUE TO THE AGE OF THE VEHICLE, THE FUEL INJECTORS MAY NEED CLEANING OR REPLACING. THE VEHICLE WAS NOT OFFICIALLY DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,500.
Mar 24, 2017
CAR ACCELERATED AHEAD WHILE PULLING UP TO A STOP SIGN. THE HARDER I APPLIED THE BRAKES.... THE MORE IT TRIED TO SURGE AHEAD. FINALLY GOT IT STOPPED. THE SAME THING HAPPENED TO MY WIFE TODAY. SHE WAS PARKING THE CAR AND WHEN SHE TOUCHED THE BRAKE PEDAL, THE CAR SURGED AHEAD ON HER. SHE FINALLY ALSO GOT IT STOPPED BUT IT SCARED HER. WHEN IT HAPPENS, THE BRAKE PEDAL FEELS REALLY HARD AND THE MOTOR ACCELERATES EVEN THOUGH THE BRAKE PEDAL IS BEING PUSHED AND NOT THE GAS PEDAL. I CALLED MY LOCAL DEALER AND THEY ARE GOING TO GET IT IN TOMORROW TO CHECK IT OUT.
Aug 03, 2016
AIR BAGS,SEAT BELTS
2 complaints
WE HIT A DEER WHILE DOING 45 TO 50 MPH ON A LOCAL 2 LANE HIGHWAY. DAMAGE WAS MAJOR AND WAS MOSTLY TO THE PASSENGER FRONT BUT WE WERE ABLE TO DRIVE IT HOME (ABOUT A MILE). AIRBAGS DID NOT DEPLOY AS INTENDED AND DID NOT PREVENT PASSENGER FROM HITTING HEAD ON WINDOW TRIM. PASSENGER WAS TAKEN TO THE HOSPITAL FOR HEAD ABRASION AND NECK PAIN. SHE WAS TREATED AND RELEASED. AS A NOTE THE AIRBAG LIGHT IS STAYING LIT AT INSTRUMENT CLUSTER AND SEAT BELTS DID NOT LOCK IN PLACE. WE ARE AWAITING A VISIT FROM THE INSURANCE ADJUSTER.
Nov 05, 2016
TL* THE CONTACT OWNED A 2010 TOYOTA RAV4. WHILE AT STOP SIGN, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. A THIRD VEHICLE STRUCK THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT UNHOOKED INDEPENDENTLY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MOUTH INJURIES FROM HITTING THE STEERING WHEEL, AS WELL AS NECK, BACK, AND WRIST INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. UPDATED 11/01/16*LJ *TR
Aug 18, 2016
STEERING,VEHICLE SPEED CONTROL
1 complaint
Steering becomes very hard to control with no slack and in the wheel and occasionally it feels like you hit ice and sliding when you change lanes, happens on dry paved road without warning. Also when using cruise control hitting button to slow down the headlights and dash lights fade out and then brighter when acceleration
Nov 02, 2023
SUSPENSION,UNKNOWN OR OTHER
1 complaint
I just purchased a used 2010 toyota rav 4 base fwd and when making left or right turn I hear loud clunking noises and when backing up I hear squeaking noises plus I see liquid under car near middle. I also noticed when I add washer fluid and check level couple days later without using it ,,it is not visible ...and can't find pink coolant in stores that is in resivoir which needs to be topped off according to mechanic
Apr 22, 2023
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
On August 10 2022 I was pulling slowly into a parking spot with foot lightly on brake to control forward motion car attempted to surge /accelerate . I stepped firmly on brake and since car was nearly stopped I put it in to park. RPM's went up dramatically and then car reverted to normal rpms. I estimate that the entire process.I estimate that the entire process took place in about 30 seconds or less. I immediately took vehicle to the Toyota dealer and they presumably checked it out and found no problems with vehicle. They "deemed it accidental accelerator pedal engagement by customer" which it was definitely not! A similar situation occurred about 3 months earlier. That time I was pulling slowly into traffic and suddenly car tried to accelerate. I pressed firmly on brake pedal and acceleration stopped. Entire event was very brief seconds and I ignored it as a possible anomaly not requiring attention. I reported that to dealer as well when I took it in for the 10 August incident.
Aug 14, 2022
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to another dealer, Nashville Toyota North (2400 Gallatin Pike N, Madison, TN 37115), and diagnosed that the rear differential coupling was leaking oil, the rear driver's side axle bearing was faulty, and the radiator was leaking. The rear differential coupling, rear driver's side axle bearing, and radiator needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was past the nine-year extended warranty coverage. The failure mileage was 97,900.
Dec 01, 2021
SUSPENSION,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND APPROACHING AN EXIT RAMP OFF THE HIGHWAY, THE CONTACT STATED THEY WERE DEPRESSING ON THE BRAKE PEDAL BUT THE VEHICLE DID NOT SLOW DOWN AND CONTINUED TO ACCELERATE WHICH CAUSED THE VEHICLE TO HIT A FENCE. THE VEHICLE CAME TO A STOP AND THE CONTACT SHIFTED TO PARK, THE CONTACT WAS ABLE TO RESTART, AND CONTINUED TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHT ILLUMINATED. THERE WERE NO INJURED REPORTED. NO POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER AUTOMAX CAR SALES (9541 NW 27TH AVE, MIAMI, FL 33147 PHONE: (305) 835-2222) WHO STATED THEY REPAIRED AND REPLACED THE BRAKES AND CONTROL ARMS ON THE VEHICLE HOWEVER THE FAILURE PERSISTED WITH SCREECHING NOISE COMING FROM THE BRAKES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Apr 23, 2021
ELECTRICAL SYSTEM,ENGINE
1 complaint
ODOMETER METER HAS BEEN TAMPERD WITH. *TR
May 26, 2020
STRUCTURE,SERVICE BRAKES
1 complaint
I WAS BACKING UP, TURNING AROUND IN A DRIVEWAY. WHEN I ATTEMPTED TO STOP, SOMETHING INTERFERED WITH MY ABILITY TO DEPRESS THE BRAKE PEDAL, RESULTING IN A LOW-SPEED (LESS THAN 2 MPH) COLLISION WITH A SHED, MINOR DAMAGE TO THE SHED AND DAMAGE TO THE REAR BUMPER COVER OF THE VEHICLE. THIS IS THE THIRD OR FOURTH TIME I HAVE HAD THIS PROBLEM (ONCE AT HIGH SPEED APPROACHING A RED TRAFFIC SIGNAL, I COULD NOT STOP PRIOR TO THE INTERSECTION EVEN WITH THE EMERGENCY BRAKE), BUT THE FIRST INVOLVING A COLLISION. I INVESTIGATED THIS (NOT THE FIRST TIME I HAVE TRIED) AND FOUND A BRACKET WHICH APPEARS TO BE PART OF THE BRAKE PEDAL MOUNTING THAT CONTACTS MY TOES WHEN MY FOOT IS TOWARD THE LEFT SIDE OF THE BRAKE PEDAL AND MY HEEL IS GREATER THAN ABOUT 0.5 IN. OFF THE FLOOR (I WEAR A SIZE 12 SHOE). WHEN THIS HAPPENS, I AM UNABLE TO APPLY PRESSURE TO THE BRAKE PEDAL.*DT *TR THE CONSUMER PROVIDED PHOTOS OF THE VEHICLE. *TR
May 24, 2020
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I WAS ON THE FREEWAY AND ENTERING A FREEWAY RAMP TO ANOTHER FREEWAY IN A TURN AND I LET MY FOOT OFF THE GAS AND THE THROTTLE STUCK AND ACTUALLY MY CAR BEGAN TO SPEED UP ON ITS OWN! MY FOOT WAS NOT THE GAS AT THE TIME I LET IT FOR A SEC AND THAN IT WAS LIKE I SLAMMED ON THE GAS GOING INTO THE TURN ON THE RAMP IT SCARED THE HELL OUT OF ME ITS THE FIRST SOMETHING LIKE THAT HAPPEN TO ME. IT SPED UP FROM 65 TO AROUND 68 AND THAN IT WAS OFF TO THE RACES SO I HIT GAS PEDAL AND THAN THE BREAKS AND IT STARTED TO SLOW DOWN I WAS AT THE TURN OF THE RAMP WITCH DIDNT HELP IT WAS REALLY BAD FOR A SECOND I WAS LIKE WHAT THE HELL AND WHEN I NOTICED I MADE SURE MY FOOT WAS NOT ON THE GAS AND THAN IT ACCELERATED EVEN MORE!!!
Oct 21, 2019
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
WHEN DRIVING THE VEHICLE AT APPROXIMATELY 40-50 MPH, IN 4TH GEAR, A VIBRATION OR SHUDDER IS FELT IN THE TRANSMISSION. IT IS A SLIGHT LOSS OF POWER. IT CAN BE FELT INTERMITTENTLY AS LONG AS YOU ARE HOLDING A CONSTANT SPEED. IF YOU MANUALLY OR AUTOMATICALLY SHIFT DOWN IT STOPS, BUT AS SOON AS YOU MAINTAIN SPEED AGAIN IT WILL COME BACK. IT DOESN'T NECESSARY MATTER WHICH ROADWAY YOU ARE DRIVING ON. FROM MY UNDERSTANDING THERE IS A MALFUNCTION IN THE TORQUE CONVERTER. A "LOCK-UP CLUTCH" DESIGN FLAW IN THE DAMPER PLATE AND SPRINGS. THIS IS ALREADY A KNOWN ISSUE FOR SOME MODELS AND RECALLS HAVE BEEN ISSUED. IT IS BECOMING A BIGGER, MORE WIDE SPREAD ISSUE AND THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL MODELS WITH THIS PROBLEM.
May 23, 2019
AIR BAGS,SEAT BELTS,SEATS
1 complaint
TOYOTA FOUND OCCUPANT ECU NEEDED REPLACEMENT INTERNAL FAILURE. SIMPLY THE SEATBELT LIGHT AND AIRBAG WARNING LIGHTS CAME ON. . AIR BAG SYSTEM AUTOMATICALLY SHUTS OFF AND IS NOT PROTECTING PASSENGER IN THE EVENT OF AN ACCIDENT.
Apr 03, 2019
VISIBILITY,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING AT APPROXIMATELY 55 MPH ON A TWO LANE HIGHWAY, THE SUNROOF SUDDENLY CRACKED AND THEN SHATTERED FOR NO APPARENT REASON. THERE WAS NO DEBRIS (ROCK, BOLT) ETC FOUND IN THE GLASS ONCE WE WERE ABLE TO PULL OVER AND LOOK AT THE DAMAGE. THE GLASS APPEARS TO HAVE BOWED UPWARD AND AWAY FROM THE FRAME AND THEN SHATTERED.
Apr 16, 2018
SUSPENSION,SEAT BELTS
1 complaint
I AM FILING A COMPLAINT AGAINST BUTLER TOYOTA LOCATED AT 9419 ARONSON DR., INDIANAPOLIS, IN 46240. THIS IS THE ADDRESS OF THE SERVICE DEPARTMENT. WE HAVE BEEN CALLING THEM FOR TWO YEARS TO TRY AND GET THE RECALLS TAKEN CARE ON OUR CAR. EACH TIME WE HAVE CALLED THEY SAY THEY DO NOT HAVE THE PARTS IN STOCK. I JUST TRIED TO SCHEDULE AN APPOINTMENT WITH THE SERVICE DEPARTMENT AGAIN TODAY AND WAS GIVEN THE SAME STORY.
Jan 15, 2018
SUSPENSION,AIR BAGS
1 complaint
TAKATA RECALL, MY REAR SWERVED AS I MOVED RIGHT TO AVOID A HEAD ON COLLISION, MY CHEST HIT THE STEERING WHEEL SO HARD THAT I BROKE 6 RIBS INCLUDING MY STERNUM BECAUSE THE AIRBAGS DIDN'T DEPLOY UNTIL AFTER THE IMPACT , I ALSO SAW ANOTHER RECALL THAT WAS ANNOUNCED 2 OR 3 DAYS AFTER MY ACCIDENT WHICH RESULTED IN A TOTAL LOSS WHICH WAS THE REAR SUSPENSION NEEDED TO BE REPLACED BECAUSE IT COULD CAUSE AN ACCIDENT I REPORTED THIS TO NHTSA AND WAS GIVEN A REFERENCE NUMBER10937800, PLEASE KEEP ME UPDATED THIS IS HORRIBLE THAT THESE PEOPLE KNOWINGLY PUT FAULTY PARTS ON A VEHICLE, I AM STILL AFRAID TO DRIVE I FELT MY CAR SHAKING AND BLAMED IT ON THE ROADS, THE WIND, ANYTHING BECAUSE I DIDN'T WANT TO BELIEVE SOMEONE WOULD SELL A VEHICLE KNOWING IT WAS NOT SAFE
Dec 03, 2017
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
SINCE PREVIOUS RECALL REMEDY PERFORMED FOR THE WATER DIVERTER CHANNEL. IN ADDITION, A NEW WIPER LINKAGE WITH A WIPER MOTOR CRANK ARM WILL BE INSTALLED. THE WIPER LINKAGE WILL HAVE A PROTECTIVE COVER OVER THE WIPER LINKAGE JOINT TO MINIMIZE WATER SPLASH AND A RETAINER RING TO PREVENT THE WIPER ARM FROM SEPARATING FROM THE WIPER MOTOR. WHEN RAINING WATER HAS BEEN DIVERTED INTO VEHICLE FROM BEHIND GLOVE BOX AND LEAKS ON FLOOR MATS AND CARPETING. WATER IS CONTINUING TO SET ON WIPER ASSEMBLY. VERIFIED WATER NOT COMING FROM MECHANICAL MALFUNCTION OR FROM WINDSHIELD AS THIS ONLY OCCURS DURING RAINING PERIODS SINCE RECALL WAS PERFORMED.
Nov 17, 2017
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE REAR SUSPENSION ARM SEPARATED CAUSING ME TO PULL OFF THE ROAD BECAUSE THE RIGHT REAR TYRE WAS BENT OUT OF PLACE. WHEN I TOOK IT TO THE MECHANIC HE TOLD ME IT IS PAD PART IN ALL TOYOTAS AND I SHOULD TAKE IT TO THE DEALER TO HAVE THE PART REPLACED ASAP
Jul 27, 2017
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FRONT TWO TIRES CONTINUED TO SPIN EVEN AFTER THE VEHICLE WAS PLACED IN THE PARK POSITION. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 70,000. UPDATED 05/10/17*LJ *CN
Feb 13, 2017
STEERING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
WE WERE PULLING OUT OF A PARALLLEL PARKING SPOT ON A RESIDENTIAL STREET VERY SLOWLY. THEN SUDDENLY THE CAR UNINTENDEDLY ACCELERATED VERY FAST AND HIT ANOTHER PARKED CAR ON THE OTHER SIDE OF THE STREET. IT SEEMED LIKE THE CAR TOOK CONTROL ON ITS OWN AS WE WERE PULLING OUT VERY SLOWLY.
Jan 23, 2017
AIR BAGS,UNKNOWN OR OTHER
1 complaint
I WAS INVOLVED IN AN ACCIDENT WHEN MY RAV4 PULLED TO OVER THE RIGHT SIDE OF THE ROAD CAUSING THE VEHICLE TO STRIKE A TREE CAUSING 7 BROKEN RIBS AND IT TOTALED MY CAR .I SAW A RECALL THAT WAS ISSUED IN SEPTEMBER THAT THE REAR TIRE RODS CAN CAUSE YOU TO LOSE CONTROL CAUSING A CRASH RECENTLY AND I KNOW THAT WAS THE REASON FOR THIS CRASH I DRIVE THIS ROAD FREQUENTLY AND HAVE NEVER HAD AN ISSUE UNTIL AUGUST 11TH MY BOTH ARMS WERE INJURED AND MY CHEST AND SHOULDER HAD SCRAPES AND CUTS TO WHICH I BLAME ON THE MANUFACTURER, I AM STILL RECOVERING FROM MY INJURY AND ALSO BELIEVE THE AIRBAG DIDN'T DEPLOY IN TIME BECAUSE OUT OF THE 7 BROKEN RIBS MY STERNUM BONE WAS BROKEN FROM THE STEERING WHEEL!!
Dec 20, 2016
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY REAR CAR SUSPENSION WAS INCASED BECAUSE IT WAS RECALLED. OVER 55 MPH WAS CAR WOULD SWAY FROM SIDE TO SIDE. I CALLED TOYOTA AND WAS TOLD MY CAR WAS PERFECT. I TOOK THE CAR TO TWO DEALERS WHO SAID AT LOW SPEED THE CAR PERFORMED WELL. THE WAS A LAW SUIT IN CALIFORNIA THAT PROVED THE CAR IS DEFECTIVE AFTER THE RECALL. I MISSED THE DATE BECAUSE I DID NOT RESEARCH THE WEB. I SOLD THE CAR FOR LESS BECAUSE I DID NOT WANT A CRASH. I LOST MONEY ON THE CAR SALE.
Nov 03, 2016
SUSPENSION,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V596000 (SUSPENSION) AND 15V577000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR
Oct 25, 2016
EQUIPMENT,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONER WAS ACTIVATED. THE CONTACT NOTICED WATER LEAKING ONTO THE CARPET IN THE FRONT DRIVER AND PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE IN THE VEHICLE WAS INSTALLED INCORRECTLY AND WOULD NEED TO BE RE-INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
May 17, 2016
WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
I BOUGHT THE CAR 8/31/2010. THE CAR ALWAYS JUMPED FOR NO REASON. HENDERICKSON TOYOTA SAID NOTHING WAS WRONG. I SAW 2010 RAV4 WAS INVOLVED IN A LAWSUIT THAT TOYOTA CORPORATION LOST IN 2013. I WAS NEVER NOTIFIED. THE CAR WAS RPAIRED FOR A FLOOR MAT PROBLEM, BUT NOT THE MOTOR JUMP. I SOLD THE CAR BECAUSE THE CAR WAS IN 2015 BECAUSE IT HAD A SECOND MAJOR PROBLEM WITH POOR CONTROL OF BACKEND.
Apr 03, 2016
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
APRIL 2014: AT APPROXIMATELY 50,000 MILES, CHECK ENGINE LIGHT AND STABILITY CONTROLS ON DASH WHILE DRIVING. DEALER INFORMS THAT THERE IS A CHARCOAL CANISTER MALFUNCTION AND THE PART NEEDS TO BE REPLACED. DEALER PERFORMED REPAIR AND REPLACEMENT OF TOYOTA PARTS. PAID ~$900. FEBRUARY 2016: SAME LIGHTS ON DASH WHILE DRIVING. TAKE TO THE DEALER AND THE ERROR CODES INDICATE THE CHARCOAL CANISTER NEEDS TO BE REPLACED AGAIN. ESTIMATE $1020. THE PART IS NO LONGER UNDER 12-MONTH WARRANTY AS IT WAS REPLACED 20 MONTHS AGO.
Mar 01, 2016
AIR BAGS,VISIBILITY/WIPER
1 complaint
WIND SHIELD WIPERS DONT WORK, AND MY PASSENGERS SEATBELT LIGHT TURNS ON AND OFF WHEN NO ONE IS SEATING IN ' THE SEAT.THE CAR HAS "TURNED OFF WHILE DRIVING. TOOK IT TO THE MECHANIC THEY CHANGED THE OIL.
Feb 18, 2016
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
WHEN MY VEHICLE WAS STOPPED I WAS REAR ENDED AT ABOUT 15 MPH. AIRBAGS DID NOT DEPLOY BUT ALL BAG LIGHTS ILLUMINATED.
Aug 11, 2015
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
WHILE DRIVING VEHICLE BEGAN TO SHAKE OR "WOBBLE" . UPON INSPECTION WAS FOUND TO BE TIRE WHICH WAS UNEVEN IN WEAR. REPLACED TIRE AND AFTER A SHORT TIME WAS FOUND NOT TO BE THE PROBLEM. UPON INSPECTION WAS FOUND SEALS ON REAR DIFFERENTIAL LEAKING . CLOSER INSPECTION FOUND REAR SUSPENSION, TIE ROD LOOSE. THIS WE BELIEVE IS DUE TO REAR SUSPENSION PARTS BEING FAULTY. PARTS ARE ORIGINAL. AT THIS TIME WE ARE BEING TOLD THAT IT IS NOT COVERED UNDER ANY VEHICLE WARRANTY OR RECALL. THIS IS A MAJOR SAFETY PROBLEM AS IT CAUSED VEHICLE TO LOOSE COMPLETE CONTROL. AT THIS SAME TIME VEHICLE REAR DIFFERENTIAL ALSO BEGAN TO GIVE OFF A "WHINE" SOUND. THE TIRES HAVE BEEN WORN UNEVENLY DUE TO REAR SUSPENSION BEING LOOSE CAUSING THIS FAILURE. OUR CONCERNS ARE THAT WE ARE BEING TOLD THERE IS NO WARRANTY OR RECALL TO CORRECT OR PROTECT ANYONE OWNING AND DRIVING WITHOUT KNOWLEDGE OF THIS PROBLEM. IT SHOULD BE KNOWN THAT TIRES WORN UNEVEN WERE ON & FROM REAR OF VEHICLE. NO FRONT TIRES HAD BEEN WORN UNEVENLY WITH THIS INCIDENT.
Jul 05, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
RADIO DISPLAY SHOWS ODD SYMBOLS AND OFTEN SHUTS DOWN. NO AUDIO PROBLEMS.
Jun 27, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
USUALLY AFTER A RAIN STORM OR IF I GO THROUGH A DEEP PUDDLE THE IDIOT LIGHTS FOR "CHECK ENGINE, SLIP INDICATOR AND 4 WHEEL DRIVE" LIGHTS COME ON AND STAY ON FOR ABOUT 30 MILES. WEDNESDAY THEY CAME ON AND STAYED ON EVEN THOUGH IT HASN'T RAINED IN WEEKS. I'VE TALKED WITH SEVERAL DEALERS AND THEY TELL ME EITHER THERE IS NO FIX FOR IT OR TOYOTA IS INVESTIGATING THE PROBLEM. I'VE ALSO TALKED TO OTHERS WITH OLDER RAV4'S AND THEY TELL ME THAT THEY HAVE THE SAME SITUATION GOING ON. DOES TOYOTA NEED A LITTLE NUDGE FROM THE GOV'T?
May 29, 2015
TIRES,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS FLAT. THE CONTACT ALSO STATED THAT THE RIMS WOULD SEPARATE FROM THE TIRE AND DETACH. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED; HOWEVER, THE RIM WAS REPLACED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Jan 20, 2015
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
THE DRIVERS SIDE WINDOW SWITCHES ARE AND HAVE BEEN STICKY. A COUPLE OF MONTHS AGO THE PASSENGER WINDOW FAILED TO ROLL UP AND WOULD NOT ROLL UP WITH FORCE. I SAW THE RECALLS TO THE YEAR PRIOR TO MY CAR MAKE YEAR AND IT'S VERY SIMILAR. I THINK THE SAME ISSUE EXISTS IN THE 2010 RAV 4S. *TR
Oct 11, 2014
AIR BAGS,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE AIRBAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE AIR BAGS WERE REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,230 AND CURRENT MILEAGE WAS 45,000. UPDATED 06/05/14*LJ THE CONSUMER STATED THE INCIDENT OCCURED ON MARCH 29TH. THE DRIVER WAS EXITING FROMA DRIVE THROUGH AT A BANK, DRIVING 5MPH. A SECOND VEHICLE CRASHED INTO THE FRONT RIGHT SIDE OF THE CONSUMER'S VEHICLE. THE CONSUMER STATED THE VEHICLE WAS POORLY REPAIRED. THE VEHICLE WAS TRADED IN. UPDATED 06/09/2014 *JS
Apr 25, 2014
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
CLUNKING NOISE WHEN TURNING THE VEHICLE, A KNOCK OR RATTLE NOISE FROM ENGINE .. *TR
Apr 09, 2014
VEHICLE SPEED CONTROL,ENGINE
1 complaint
AFTER COMPLETING A 5 BLOCK DOWNHILL DRIVE IN SECOND GEAR WITH LITTLE USE OF EITHER THE ACCELERATOR OR THE BRAKE, I THEN BRAKED AS I TURNED INTO MY GARAGE IN ORDER TO PARK MY VEHICLE. AS I ENTERED MY GARAGE AND WHILE STILL BRAKING AND AT SLOWING SPEED THE VEHICLE'S ENGINE SUDDENLY ACCELERATED AND THE VEHICLE LURCHED FORWARD VIOLENTLY. I IMMEDIATELY APPLIED HEAVY BRAKE PRESSURE AND UP SHIFTED IN AN ATTEMPT TO TAKE THE VEHICLE OUT OF GEAR. MY BRAKING MAY HAVE SLOWED, BUT DID NOT STOP, THE VEHICLE'S FORWARD ACCELERATION. WHEN I PUT THE VEHICLE INTO PARK, THE WHEELS LOCKED, FORWARD PROGRESS STOPPED (JUST IN FRONT OF THE BACK WALL OF MY GARAGE), AND I SHUT THE ENGINE OFF USING THE IGNITION SWITCH. I DID NOT THINK OF TRYING TO TURN OFF THE IGNITION SWITCH FIRST AND I DID NOT HAVE TIME FOR DIFFERENT OPTIONS; I HAD ONLY A FEW SECONDS TO GET THE VEHICLE UNDER CONTROL OR IT WOULD HAVE HIT THE BACK WALL OF MY GARAGE. ONCE THE ENGINE WAS STOPPED, I WAITED A FEW SECONDS, RESTARTED THE VEHICLE (WHICH STARTED NORMALLY), AND THEN BACKED INTO MY PARKING SPACE. I HAVE NOT USED THE VEHICLE SINCE. THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION TWICE IN 4 YEARS. UPDATED 04/08/14
Jan 29, 2014
EXTERIOR LIGHTING,STRUCTURE
1 complaint
AFTER TAKING TWO SHORT 90 DEGREE TURNS AT A PARKING FLOOR (4TH FLOOR), THE VEHICLE WAS HALF WAY IN THE PARKING SLOT WHEN IT SUDDENLY PICKED UP SPEED AND CRASHED INTO WIRE CABLES AND A CONCRETE POST. THIS TYPE OF SPEED HAD HAPPENED TWICE IN THE PAST WITHIN THREE MONTHS OF PURCHASING THE CAR AS A NEW VEHICLE (BROUGHT IN JAN 2010). AFTER THE 2ND SUCH INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER. THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE HAD BEEN TAKEN IN THE PAST FOR GPS CHECK AS WELL. SUBSEQUENTLY THE VEHICLE WAS ASKED TO BE BROUGHT IN FOR A RECALL SERVICE AND THAT WAS COMPLETED AS WELL. THIS INCIDENT WAS THE NEXT TIME WHEN TRYING TO BRAKE TO COME TO A SLOW SPEED IT PICKED UP SPEED. WROTE TO TOYOTA WITH ALL DETAILS BUT THEY SAY THAT THEY COULD NOT DUPLICATE THE ISSUE AND THE VEHICLE DOES NOT SEEM TO HAVE FAULTS. OUR CONCERN IS JUST THAT - THEY CANNOT DUPLICATE THE ISSUE WHICH MEANS IT CAN HAPPEN ANYTIME WITHOUT ANY WARNING. WE ARE 100% SURE THIS WAS NOT DRIVER ERROR AND THAT IT WAS IDENTICAL TO THE PAST INSTANCES. TOYOTA EXPECTS US TO DRIVE THIS VEHICLE WE BELIEVE HAS SOME FORM OF A FAULT. THEY WERE NOT WILLING TO DRIVE IT TO AND FROM THE TEST LOCATION EVEN AFTER THEY SAY THE TEST REVEALED NO FAULTS - THEY HAD IT TOWED BOTH WAYS. THIS IS A PURE SAFETY ISSUE AND THIS CAR SHOULD NOT BE ON THE ROAD EVER AGAIN. MANY PEOPLE CAN GET HURT OR DIE DUE TO PURE CALLOUSNESS OF A VEHICLE MANUFACTURER. TOYOTA MAY MANUFACTURE AND DESIGN GREAT VEHICLES BUT THEY SHOULD ALSO TAKE RESPONSIBILITY FOR ANY SYSTEM OR TECHNICAL MALFUNCTIONS OF THEIR VEHICLES. WE WOULD APPRECIATE THAT YOUR ORGANIZATION TAKES SOME ACTION REGARDING THIS WITH TOYOTA SO THAT THEY TAKE THIS CAR OFF THE ROAD. WE WOULD HATE TO RELY ON TOYOTA'S LETTER KNOWING THEY ARE ACTING WITH NEGLIGENCE AND THEN SELL THIS CAR TO AN INNOCENT BUYER. *TR
Nov 21, 2013
POWER TRAIN,STRUCTURE
1 complaint
2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVE GEAR ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS KEYLESS. WHEN HE PARKED THE VEHICLE, WITH THE GEAR STILL IN DRIVE, HE WAS ABLE TO TURN THE ENGINE OFF, WHICH MEANT, IF PARKED ON THE SLIGHTEST INCLINE, THE VEHICLE COULD POSSIBLY ROLL BACKWARDS. THE CONSUMER STATED IT HAPPENED ONCE, BUT LUCKILY NO ONE WAS BEHIND HIM. A TECHNICIAN FROM TOYOTA INFORMED HIM, IT WAS NORMAL.
Feb 20, 2013
SUSPENSION,AIR BAGS,SEAT BELTS,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
PUTTING INTO A PARKING STALL (AT A REST STOP)WITH FOOT ON THE BRAKE PEDAL,THE RAV4 ACCEELERATED AT A HIGH SPEED,ONLY STOPPED AFTER HITTING A SIGN POLE,STILL ACCELATING ,ONLY STOPPED BY TURNING MOTOR OFF WITH IGNITOIN KEY.THE AIR BAGS DID NOT ACTIVATE WITH $8809 IN DAMAGE .THIS VEHICLE HAS 2 RECALLS ON THE ACCELLERATION PROBLEM,1 ON THE REAR SUSPENSION. ALSO REAR MIDDLE SEAT BELT NOT WORKING AND TIRE PRESSURE CONTINOUS TO NOT FUNCTION ATHER BEING FIXED. *TR
Feb 11, 2013
STRUCTURE,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT NOTICED RODENTS INSIDE OF THE VEHICLE. THE RODENTS ALSO CAUSED DAMAGE TO THE AIR FILTER WHICH WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 5/7/13 *CN UPDATED 05/15/2013 *JS
Jan 11, 2013
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
I HAVE TAKEN MY 1 MONTH CERTIFIED NEWLY PURCHASED VEHICLE FOR WHAT I DESCRIBE AS BRAKES/SUSPENSION PROBLEMS. ACCORDING TO THE DEALERSHIP, THEY CANNOT FIND ANY PROBLEMS WITH THE CAR. I HAVE ALREADY STATED THAT I DRIVE WITH MY GRANDKIDS IN THE CAR. THEY SEEM TO IGNORE AND FIND NOTHING WRONG WITH THE VEHICLE. I FEEL THERE IS DEFINITELY A SAFETY ISSUE! *TR
Dec 27, 2012
SUSPENSION,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE DRIVER SIDE FRONT WHEEL AND TIRE SEPARATED FROM THE VEHICLE. THE CONTACT WAS ABLE TO MAINTAIN CONTROL AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS LOCATED ON THE FRONT SUSPENSION AND WAS CAUSED BY SHREDDED LUG NUTS. THE MECHANIC ADVISED THAT THE WHEEL, TIRE, LUG NUTS, BUMPER, LAMP, THE ROTOR LOWER CONTROL ARM, HUB ASSEMBLY, SEAL, BALL JOINT KNUCKLES, BRAKE PADS AND THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,458 AND THE CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 9/12/12 *CN
Aug 07, 2012
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
AT APPROXIMATELY 18:30 ON DECEMBER 27, 2011, I EXPERIENCED AN UNINTENDED ACCELERATION EVENT IN MY 2010 TOYOTA RAV4. I WAS STOPPING FOR A RED LIGHT ON PACIFIC COAST HIGHWAY IN SEAL BEACH, CALIFORNIA AT THE CORNER OF FIRST STREET WHEN I NOTICED IT WAS DIFFICULT TO APPLY THE BRAKE, AND THE CAR DID NOT APPEAR TO WANT TO STOP. I APPLIED THE BRAKE MORE FORCEFULLY AND WAS EVENTUALLY ABLE TO STOP IN THE LEFT HAND TURN LANE, HOWEVER THE CAR KEPT LURCHING FORWARD AS IF IT WANTED TO BREAK FREE OF THE BRAKE. HAVING HEARD THE WIDESPREAD PUBLICITY REGARDING THE UNINTENDED ACCELERATION PROBLEM IN TOYOTA VEHICLES, AND HAVING PREVIOUSLY EXPERIENCED THE PROBLEM ON ONE OCCASION OVER A YEAR EARLIER, I THOUGHT THIS MIGHT BE THE ISSUE. I PUT THE CAR INTO PARK AND THE ENGINE IMMEDIATELY REVVED UP TO AN ALARMING RATE. I TURNED OFF THE IGNITION IN PANIC BEFORE I WAS ABLE TO LOOK AT THE TACHOMETER. HOWEVER, JUDGING BY THE SOUND AND LATER EXPERIMENTATION WITH REVVING WHILE PARKED, I BELIEVE THE RPM MUST HAVE BEEN IN THE 4000-5000 RANGE AT THE TIME OF THE INCIDENT. I WAS PARTICULARLY SHAKEN BY THIS EVENT BECAUSE I HAD ALREADY HAD THE RECALL SERVICE PERFORMED THAT WAS SUPPOSEDLY INTENDED TO ADDRESS THE UNINTENDED ACCELERATION ISSUE. THIS RECALL SERVICE WAS PERFORMED MAY 10, 2011 AT DESERT TOYOTA IN TUCSON, ARIZONA. I HAD EXPERIENCE THE UNINTENDED ACCELERATION ISSUE ONCE BEFORE, BUT IT WAS NOT NEARLY AS DRAMATIC. I DO NOT RECALL THE DETAILS, BUT IT WAS IN SOUTHERN ARIZONA IN EARLY 2011 AND MY MEMORY IS THAT TAPPING THE ACCELERATOR AND BRAKE PEDALS RESTORED THE CAR'S OPERATION TO NORMAL FAIRLY QUICKLY. I WAS LITTLE CONCERNED ABOUT IT HAPPENING AGAIN SINCE THE RECALL SERVICE HAD BEEN PERFORMED. *TR
Dec 28, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WITH THE VEHICLE IN PARK AND THE BRAKE PEDAL DEPRESSED, THE ENGINE REVED IMMEDIATELY TO AROUND 6000 RPM WHEN STARTED. I TURNED OFF THE ENGINE WITHOUT SHIFTING OUT OF PARK, GOT OUT OF THE CAR, AND VISUALLY CHECKED THE FLOORMAT. IT WAS NOT TOUCHING THE THROTTLE PEDAL AND THE THROTTLE PEDAL DID NOT APPEAR TO BE DEPRESSED. AFTER APPROXIMATELY 1 MINUTE I STARTED THE ENGINE A SECOND TIME AND THE SAME THING OCCURRED. I THEN WAITED APPROXIMATELY 5 MINUTES, PUMPED THE THROTTLE PEDAL SEVERAL TIMES, THEN STARTED THE VEHICLE A THIRD TIME. THIS TIME THE VEHICLE STARTED NORMALLY (ENGINE IDLING). I THEN DROVE HOME WITHOUT FURTHER REVING ISSUES AND HAVE NOT HAD ANY REOCCURENCE SINCE THE INCIDENT DATE. I TOOK THE VEHICLE TO A LOCAL TOYOTA DEALERSHIP FOR SERVICE THE NEXT DAY AND WAS TOLD THAT IT WAS A FLOORMAT ISSUE, AND MY DRIVERSIDE FLOORMAT WAS REMOVED BY THE DEALERSHIP. I DISAGREE WITH THIS ASSESSMENT. IT IS IMPORTANT TO NOTE THAT BEFORE I HAD THE REVING ISSUE UPON STARTING THE VEHICLE, MY LAST INTERACTION WITH THE VEHICLE WAS TO HAVE MY FOOT COMPLETELY OFF THE GAS PEDAL AS I WAS STEERING THE CAR INTO A PARKING SPACE, WHEN I WAS USING ONLY THE BRAKE PEDAL TO MODERATE MY SPEED, WITH NO THROTTLE PEDAL PRESSURE BEING APPLIED BY ME, AND WITH THE ENGINE IDLING, AS IS NORMAL. DO NOT SEE HOW THIS COULD BE A RESIDUAL STUCK THROTTLE PEDAL ISSUE WHEN I RETURNED TO MY AUTOMOBLE AND STARTED THE ENGINE TO DRIVE AWAY. THE ONLY OTHER FACTOR WHICH MAY (OR MAY NOT) BE RELEVENT WAS THAT WHEN I TURNED THE ENGINE OFF AFTER PARKING, I DID NOT FIRST TURN THE RADIO OFF, WHICH I USUALLY DO. I BELIEVE I WAS TUNED TO A SATELLITE STATION AT THAT TIME (XM). *TR
Dec 05, 2011
LATCHES/LOCKS/LINKAGES
1 complaint
WITH A TOTALLY DEAD BATTERY YOU CANNOT UNLOCK THE REAR DOOR WITH THE REMOTE ENTRY, AND THERE IS NO KEY IN THE DOOR TO ALLOW YOU TO UNLOCK THE REAR HATCH DOOR, WHERE YOUR JUMPER CABLES WOULD BE STORED. THUS YOUR JUMPER CABLES ARE NOT ACCESSIBLE FOR YOUR USE, UNLESS YOU CLIMB OVER THE REAR SEATS AND MANAGE TO LIFE THE FLOOR PANEL AND RETRIEVE THE CABLES. POOR DESIGN AND COULD BE A SERIOUS SAFETY ISSUE UNDER SOME CONDITIONS. *TR
Apr 16, 2011
TRAILER HITCHES
1 complaint
TL*THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER PURCHASING A VEHICLE THAT CAME EQUIPPED WITH A TOW PACKAGE, HE DECIDED TO HAVE THE TRAILER HITCH ATTACHED AT THE DEALER. PRIOR TO HAVING THE ELECTRICAL HARNESS AND SWITCH MODULE INSTALLED, THE CORPORATE OFFICE ADVISED HIS DEALER NOT TO PERFORM THE WORK DUE TO A KNOWN DEFECT THAT THEY HAVE DISCOVERED. THE DEALER CONTINUED TO DO THE WORK. THE TYPE OF DEFECT HAD NOT BEEN DISCLOSED AND THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE CURRENT MILEAGE ON THE VEHICLE WAS 13,000.
Jan 12, 2011
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
2010 RAV 4 ACCELERATOR STUCK GOING INTO REVERSE WITH THE RIGHT FOOT SECURELY ON THE BRAKE PEDAL. PLACED CAR IN PARK AND THE CAR HIT RED LINE 7000RPM. LOOKING AT THE ACCELERATOR PEDAL, THERE IS NOTHING TOUCHING THE PEDAL. THE ONLY WAY TO STOP THE ACCELERATION PROBLEM IS TO SHUT ENGINE OFF. STUCK ECM COMPUTER. *TR
Dec 16, 2010
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
VEHICLE WAS AT THE STOP SIGN FOR THE HIGH SPEED TRAIN. THE VEHICLE WAS REARENDED BY A TRUCK. BRAKES WERE APPLIED, THE BRAKES FAILED AND THE VEHICLE CONTINUED TO GO TOWARDS THE RAILROAD CROSSING WITH APPROACH OF THE HIGH SPEED TRAIN. THE DRIVER IN DESPERATION MADE A U-TURN STILL TRYING TO STOP THE VEHICLE. IN DESPERATION THE GEAR WAS SHIFTED TO PARK AND THE KEY REMOVED, THE VEHICLE CONTINUED TO ROLL JUMPED THE CURB AND FORTUNATELY RAN INTO TREE WHICH STOPPED THE VEHICLE. THE VEHICLE BODY DAMAGE IS BEING REPAIRED. *TR
Oct 05, 2010
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
WHEN I DRIVE MY TOYOTA 2010 RAV4 OVER A SIGNIFICANT BUMP OR POTHOLE, THE CAR LUNGES FORWARD/ACCELERATES. IT DOESN'T LAST LONG , BUT I CERTAINLY HAVE NOT HAD THIS HAPPEN WITH MY PREVIOUS CARS (VW PASSAT WAGON, FORD GRAND CHEROKEE,ETC.). *TR
May 10, 2010
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING EAST ON I-10 WEST OF LAS CRUCES NM, WHEN THE CAR VEERED OFF THE HIGHWAY, WENT 300 YARDS, AND STOPPED. I WAS UNABLE TO STOP THE CAR, AND THE DRIVER AIRBAG HAD A HOLE IN IT. *TR
Apr 28, 2010
EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
UNINTENDED ACCELERATION O F TOYOTA RAV4 WITH "FIXED" ACCELERATOR PEDAL WITHIN 50 MILES OF DRIVING: 0N COMING TO TRAFFIC STOP ENGINE REVVED UP TO AN AUDIBLE HIGH SPEED. TO PREVENT A COLLISION I APPLIED INTENSIVE PRESSURE TO BRAKE PEDAL WHILE SETTING HAND BRAKE. CAR STLILL SEEMED TO BE IN FORWARD ROLL MODE, SO I PUSHED GEAR SHIFT FROM DRIVE THRU NEUTRAL,REVERSE AND INTO PARK. ENGINE SPEED RETURNED TO NORMAL IDLE WITHOUT FURTHER INCIDENT. I THEN DROVE 40 SOME MILES TO RETURN HOME. ON 3/27 I TOOK CAR TO THE DEALER TO REPORT THAT THE ACCELERATOR PEDAL MODIFICATION WAS A FAILURE. I TOOK DELIVERY OF THIS NEW CAR ON 7/31/09. WITHIN ABOUT 300 DRIVING MILES OF ACCUMULATED MILEAGE, THE 1ST UNINTENDED ACCELERATION OCCURRED REQUIRED ADDED PRESSURE TO BRAKE PEDAL & USE OF HAND(EMERGENCY) BRAKE TO STOP CAR & END ABNORMAL ENGINE SPEED. GEAR SHIFT REMAINED IN DRIVE. I HAD 3 TO 4 SUCH INCIDENTS WITHIN APPROX. 2400 MILES COMPRISING 40-50 TRIPS, NONE LONGER THAN 100 MILES. MOST OF MY DRIVING IS HIGHWAY TYPE, WHICH DOES REQUIRE INTERMITTENT BUT INFREQUENT TRAFFIC STOPS. ABOUT 200 MILES OCCURRED IN CITY-TYPE CONDITIONS (FREQUENT TRAFFIC STOPS) WHICH WERE SPREAD OVER ABOUT 12 OF THE AFORESAID TRIPS. ALL THE UA SITUATIONS OCCURRED UNDER THE CITY-TYPE CONDITIONS. I MADE SEVERAL TRIPS TO THE DEALER TO REPORT THE INCIDENTS AND TO OBTAIN HELP. AFTER THE 1ST ONE THE SERVICE DEPARTMENT CHECKED THE CAR & FOUND NOTHING WITH THE CAR'S SAFE OPERABILITY. I TOOK THE CAR BACK FOR SERVICE AFTER THE INCIDENT WHICH WAS POST SAFETY RECALL PEDAL MODIFICATION. THE RESPONSE WAS THAT THIS WAS THE FIRST THAT THEY HAD HEARD OF A "FIX" FAILURE. TOYOTA APPEARS TO CLING TO THE STICKY FLOOR MAT OR SIMULTANEOUS PRESSURE TO ACCELERATOR AND BRAKE PEDALS.
Mar 31, 2010
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
TO WHOM CONCERN HI, MY NAME IS [XXX]. I HAVE A DISCONCERTING AND DISAPPOINTING STORY TO TELL ABOUT BUYING A NEW TOYOTA. MY FRIEND PURCHASED A 2010 TOYOTA RAV4 5-DOOR 4X2 SUV LTD ON 3/20/2010 AND ON 3/27/2010 THE VEHICLE FAILED. THE CAR HESITATED TO ADVANCE AND AFTER 2 OR 3 MORE TRIES DID NOT RESPONDED AT ALL. SO MY FRIEND CALLED THE DEALER TO HAVE THE DEALER PICK UP THE CAR. SHE WAS INTERESTED IN KNOWING WHAT WAS WRONG WITH HER NEW CAR. THE CAR WAS PICKED UP THE SAME DAY 3/27/2010. ON MARCH 29, SHE CALLED THE DEALER TO FIND OUT ABOUT HER NEW CAR?S PROBLEM, AND THE SALESMAN ([XXX] ) TOLD HER THEY DO NOT KNOW WHAT THE PROBLEM WAS, BUT [XXX] SAID, ?THE CAR NEEDS A NEW ENGINE?. SHE LOVES THE RAV4 AND WAS CONVINCED TO ASK FOR ANOTHER RAV4, SAME MODEL, SAME PRICE; JUST ANOTHER RAV4?? SOUNDS FAIR, SOUNDS EASY, FOR HER. NOW, MY FRIEND HAS NO CHOICE BUT TO ASK FOR NO LESS THAN HER MONEY BACK. HER EXPERIENCED HAS OPENED MY EYES TO THE WAY THAT THE TOYOTA DEALERSHIP TAKES ADVANTAGE OF THEIR CUSTOMERS. MORE PEOPLE WILL KNOW ABOUT THIS STORY AND I KNOW THAT IS ONLY ONE OF MANY STORIES YOU HEAR, BUT I HOPE YOU WILL LEARN A LESSON FROM THIS STORY. CUSTOMER SERVICE CAN EITHER HELP OR HINDER YOUR BUSINESS AND IN THIS CASE BAD CUSTOMER SERVICE TURNED AWAY A LOYAL TOYOTA CUSTOMER WHO WANTED NOTHING LESS BUT TO DRIVE HER BRAND NEW RAV4. MIKE CALVERT TOYOTA [XXX] BUSINESS DEVELOPMENT MANAGER 2333 SOUTH LOOP WEST HOUSTON TX 77054 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 31, 2010
VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
1 complaint
I WAS LEAVING MY HOME IN MY 2010 TOYOTA RAV4. I PUT THE CAR IN REVERSE AND IT INSTANTLY BEGAN TO ACCELERATE AT A VERY HIGH SPEED. I IMMEDIATELY PRESSED DOWN ON THE BRAKES AS HARD AS I COULD. HOWEVER NOTHING OCCURRED THE CAR CONTINUED TO REVERSE RAPIDLY. I SHIFTED INTO NEUTRAL BUT IT WAS A SMALL SPACE AND BY THEN I WAS NEAR THE STONE FIXTURE WHICH THE VEHICLE HIT. THE FIXTURE WHICH WAS SOLID STONE WAS IN THE GROUND, IT WAS UPROOTED BY THE VEHICLE. IN ORDER FOR AN OBJECT LIKE THIS TO BE UPROOTED A GREAT DEAL OF SPEED WOULD NEED TO BE INVOLVED. MY DRIVEWAY IS ON AN INCLINE AND I NEVER PRESS ON THE GAS PEDAL WHILE REVERSING AS THE VEHICLE WILL REVERSE ON ITS OWN DUE TO THE INCLINATION. *TR
Mar 19, 2010
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
I HAVE A VIBRATION WHEN GOING BETWEEN 62-70MPH. HAVE NO IDEA FROM WHAT HAVE TAKEN IT TO THE DEALER, THEY BALANCED THE TIRES, WE HAD A PRIVATE TIRE DEALER CHECK THE BALANCE, STILL THERE. THE OWNER OF OUR DEALERSHIP CALLED AND SAID SHE TEST DROVE TWO OTHER ONES, SAME MODEL AS OURS AND THEY DO IT TOO. IN FACT SHE SAID ONE VIBRATES WORSE THAN OURS. WE ARE BEING TOLD THIS IS NORMAL, BUT WE KNOW, THAT NO VIBRATION IS NORMAL. *TW
Feb 07, 2010
Frequently Asked Questions
How many problems does the 2010 TOYOTA RAV4 have?
The 2010 TOYOTA RAV4 currently has 397 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 TOYOTA RAV4?
The most common problems reported for the 2010 TOYOTA RAV4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 TOYOTA RAV4 problem data come from?
All problem and complaint data for the 2010 TOYOTA RAV4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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