2013 TOYOTA RAV4 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
251
Complaints Reported
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Complaints by Component
ELECTRICAL SYSTEM
41 complaints
Odometer Fraud. The contact purchased a 2013 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the mileage was 89,704. At the time of the vehicle registration, it was discovered that the mileage was 251,351.
Jan 26, 2026
The dealer, Toyota of Chula Vista insists that i pay for the recall of the battery they had my car all day yesterday first they lied battery not available then they quoted me $337
Jun 18, 2025
The contact owns a 2013 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Apr 15, 2025
Car started cutting on and off then battery caught fire while driving. The battery is still in the vehicle. Car was inspected by Victory Toyota of Brook Park. There were no warning lamps or messages before the incident occurred.
Mar 11, 2025
The contact owns a 2013 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was not pleased with paying for the repair of the vehicle and then being reimbursed for the recall repair. Parts distribution disconnect.
Feb 24, 2025
+ 36 more complaints for this component
UNKNOWN OR OTHER
30 complaints
There is a large amount of peeling paint on the roof and front side panels of the car that started on 1/9/25. Toyota says they had a recall but that it expired. I brought the car to the dealer where it was original purchased (by the previous owner) and they completed a paint inspection and found "excessive paint peeling" but they are not willing to do anything. I called Toyota customer care but they have denied and closed my case (case #250109001939). There is at least a 2 foot section on the roof where the paint just peeled off and blew away. Without the paint the car will rust and become unsafe.
Jan 17, 2025
On 4/4/18 I purchased a preowned 2013 Toyota RAV4 Limited from Grappone Toyota. It had approximately 80000 miles on it. I was told it was gone over completely and everything was good with it. For quite some time now I have been feeling a vibration/shudder when pressing the gas. I initially thought it was just getting old & that it was normal. During the winters I have tried dry gas thinking that could be helpful. I had also tried higher octane gas. It's been getting considerably worse so when I made an appointment at Grappone for my oil change, I asked them to diagnose it. They came back saying I need a new $4000 Torque Converter. Once I got home I began doing research. I found T-SB-0023-15. Then an extension on it to 8 years or 150000 miles. It's a problem big enough to put a TSB out. I tried contacting Toyota & they said my car is beyond the warranty (it has 135000 miles on it, but over 8 years old). My gripe is I was never told of this TSB. If I would've known, I would've jumped on it as soon as I started feeling the vibration. I feel like Grappone sold this car to me deceitfully as I was never told about it. Toyota confirmed the TSB was sent to the previous owner as I didn't buy until 04/18. I have the estimate for repair from Grappone. I feel betrayed & duped.
Sep 16, 2024
The paint (Blizzard Pearl) on the roof of my car came off in very large sheets while I was driving. I contacted my local dealership to have my car repainted (per the warranty with Toyota) only to find out that the warranty on the paint for my particular vehicle had expired in 2023. I would like to see this warranty on the paint extended so I called Toyota directly and they advised I issue a compliant here so you can force them to extend this warranty.
Jul 10, 2024
It is taking too much time for Toyota to offer a remedy on this recall. I am disappointed. This is affecting me because I have not been able to work with my car for to this unresolved recall. I don't know what to do please help
Jun 23, 2024
My vehicle is a Rav 4, pearl white and the vin number is [XXX] . I called a phone number (1-877-855-8377) provided by Toyota de Puerto Rico so I could work on the paint recall on my 2013 SUV. I was not aware of this recall, but a co-worker told me about the recall when I noticed that my SUV was peeling off the paint on the hood. The gentleman who answered my call told me that they had sent me a recall letter, which is not true because I never get a letter. Now my RAV4 is losing its paint and I need Toyota to answer me for their negligence in relation to their defect in that type of paint. I will be grateful if you give me some help and what I should do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 11, 2024
+ 25 more complaints for this component
POWER TRAIN
24 complaints
The vehicle shudders significantly when accelerating/cruising between 35-45 mph. The shudder started slight and did not pose an issue for a while, but now its significant enough that is causes erratic steering. The vehicle waved back and forth from the vibration yesterday and went across the median line into oncoming traffic. I was able to regain control and accelerated through past 45 mph when the vibration receded. After calling Toyota I learned that Toyota knew about this issue and the a faulty torque converter was to blame. There was no recall or notification just (as the dealer explained, an extended warranty). Since I was not "notified" I did not know of this dangerous exposure and missed the time period to get the convertor replaced by Toyota.
Jan 23, 2025
My 2013 RAV4 has been experiencing shuddering and vibrations at low speeds. Turns out it is the torque converter which Toyota was aware some 2013-2014 RAV4 have the problem. But instead of doing a recall they did a customer support program recall which they were able to put an expiration on the recall. Now my car needs the torque converter replaced Toyota will not honor the recall because it is expired 3 years ago. After seeing numerous complaints about the torque converter Toyota should reconsider doing a full recall on this safety issue.
May 01, 2024
The contact owns a 2013 Toyota Rav4. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the vehicle. The contact stated that the service engine warning light illuminated, and the vehicle started to drive rough and was jerking and making abnormal sounds. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Aug 14, 2023
I was experiencing shuddering when I was lightly accelerating 20-50 mph. The dealer's service department says I need to have the torque convertor replaced. Toyota offered extended coverage, but that program ended 11/9/21. Now I am out $2,600 for something that Toyota knew about and should have issued a recall.
Jan 05, 2023
The car when driving around 30 to 45 mph starts shuddering. Looks apparently it's the torque converter
Feb 27, 2022
+ 19 more complaints for this component
STRUCTURE
18 complaints
The vehicle has experienced premature and widespread paint peeling and clear coat failure on multiple body panels. The paint began deteriorating without impact, collision, or environmental damage and has progressively worsened over time. This condition is consistent with a known manufacturing defect affecting certain Toyota vehicles, which Toyota acknowledged through a Customer Support Program. The defect results in exposed metal and body surfaces, increasing the risk of corrosion and long-term structural damage. The issue has been visually confirmed and documented and is reproducible across affected panels. No warning indicators were present prior to the failure. The vehicle remains available for inspection upon request.
Jan 28, 2026
The contact owns a 2013 Toyota Rav4. The contact stated that large pieces of paint had separated from the hood and contacted the front windshield while driving, creating a visibility hazard for the driver. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 120,000.
Dec 05, 2025
The paint on the roof of my 2013 Toyota Rav4 has begun to peel (delaminate). I first noticed it in May 2025. More recently, in June, while driving I saw in my rearview mirror what was clearly a chunk of white paint fall off the blowing from the top of my vehicle behind me - which is poses a safety hazard on the road. There are two areas on the roof now peeling. One is about 8inches in diameter (which has grown since May) and the newest area peeling and flaking/flying off is 1 foot long and 4 to 5 inches wide. Areas of the roof where the paint has peeled are beginning to rust and compromise the integrity of the body. I contacted Toyota twice recently regarding my case (#250701000710) which is considered closed. Two representatives said they were sorry I was having this issue but advised that I would have to go to a dealer and take care of it myself. Please be aware that there was a prior/known paint peeling issue that affected cars in blizzard/pearl white (which my car is). They offered what was called a "goodwill service" at the time under which they only paid to repaint any areas of the car that were already peeling at the time. The body of my car had many large areas of peeled paint that were repainted. However, the "goodwill service" program has since expired but now the roof is peeling. So, even though aware that the painting was flawed and prone to significant peeling they did not repaint affected vehicles as a whole and so it appears this issue has resurfaced.
Jul 03, 2025
I am reporting a paint peeling issue on my 2013 Toyota RAV4 Limited that has the potential to be a safety hazard. Large sections of paint have peeled off, exposing bare metal on the hood, roof, and/or doors, and I am concerned about its impact on visibility, corrosion, and potential flying debris while driving. 1.Visibility Obstruction & Glare Risk: The paint on my hood is peeling off in patches, causing sun glare and reflection issues that impair my ability to see the road under certain lighting conditions. This is particularly dangerous during sunrise, sunset, or nighttime driving under streetlights. 2.Risk of Corrosion Leading to Structural Integrity Issues: With the bare metal exposed, the affected areas are at risk of rusting and corrosion, which could weaken the vehicle’s structure. If left untreated, corrosion could affect critical safety components such as the hood latch or airbag crash sensors located behind painted surfaces. 3.Potential for Peeling Paint to Become Road Debris: While driving at highway speeds, I have noticed paint flaking off and flying away. This could become a hazard to other vehicles, especially for motorcyclists or drivers behind me who could be hit by the debris. 4.Compromised Vehicle Visibility to Other Drivers: The exposed, uneven patches of primer and metal create an irregular surface, which could affect how my vehicle is seen by others, especially in low-light conditions. This may increase the risk of rear-end collisions due to diminished contrast. Toyota Response: Toyota previously acknowledged this issue with a Warranty Enhancement Program (WEP ZKG) for peeling paint, but I was informed that my vehicle is one year past the extended coverage period. Despite the defect being well-documented, Toyota has refused to assist. This is not just a cosmetic issue—it has clear safety implications. I urge NHTSA to investigate this problem further to determine if additional action is needed.
Mar 11, 2025
Water leaks inside from the sunroof and out of corner of sun visor
Nov 02, 2023
+ 13 more complaints for this component
ENGINE
14 complaints
Over the course of the past two days, 2013 Toyota RAV4 has engine cut-off while moving on surface streets, tollroads, and Interstate Highways. Thus far, this has occurred 9 times without any warning whatsoever. Car is in otherwise fine mechanical condition, with all four new tires, new brake rotors & ceramic brake pads, new battery & cables inspection, professional throttle body cleaning, 5,000 mile full-synthetic oil change & oil filter, new engine air filter, and all features and functions in what was known as 100% condition with no Engine Fault indicator on or subsequent OBD II codes. Yet it stalls at all speeds, including street traffic speeds and cruise at 70mpg. No indication whatsoever.
Oct 14, 2025
I was traveling south on [XXX] when the vehicle stalled. I started the engine and proceeded. I noticed my Rav4 smoking from the engine so I turned off into a Extra Space Storage parking at 1415 Bergen Boulevard, Fort Lee N.J. 07024 were it stalled again. I then exited the vehicle and opened the hood and observed a burst flames coming from the engine/battery area. I ran to a Wendy's and asked for a fire extinguisher, but the fire escalated rapidly, burning the entire interior and exterior of the vehicle. It was towed to Sanos Towing Company 344 Bergen Blvd. Palisades Park. N.J. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 29, 2024
Pulled into driveway, turned off car. Entered house within a couple of minutes front end of car burst into flames. Fire Dept. was called to put out fire. Car was towed to Newburgh NY for insurance adjustor inspection. I was on my way to store and stopped at in-laws. Had I not made this stop, I would have been on thruway. If car had been a few feet closer to garage, it would have set the garage, with car inside, on fire, and house. Car in garage could have exploded (gas tank). The recall was received days prior to incident, and indicated remedy would be ready in June 2024. Police and Fire Dept were called, insurance reps, I believe have inspected the car. It was towed and I did not meet with insurance rep. There were no warning lights or problems, passed inspection in August 2023. Police Incident Rep #[XXX], 12/20/23, 12:05 p.m. Yonkers PD INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 29, 2023
While driving , the dashboard lights start flicker off first as a warning before the entire car shuts completely down. The car was start having those issues back in 2014 and delaer told us it was the battery negative wire that causing the issue. Suddenly, it start doing the same thing and in my opinion very dangerous to drive on street and highways. No one wnats to have a car that just suddenly stalled on highway.
Mar 21, 2022
car is consuming 2 Quarts of oil in a very short time.
Feb 15, 2022
+ 9 more complaints for this component
SERVICE BRAKES
14 complaints
Brakes failed to stop while parking vehicle with a speed of less than 5 mph hitting landscaping with a young pine tree that made the vehicle stopped. Hit and went over some matured bushes on the landscaped parking lot. The SUV cannot be stopped even brakes were depressed all the way. I needed to have my vehicle towed out of the bushes and the broken young tree in order to get out of the rubble. I need to have my brakes inspected by the dealership this week as it happened this Christmas Eve and the service are closed.
Dec 27, 2021
The brake line on the on the driver's side leaked brake fluid on the rotors and pads leading to an increased risk of crash due to lubricated brakes
Jun 24, 2021
THE BRAKES NEVER APPEARED TO BE RIGHT ON THIS CAR FROM DAY 1. THEY SQUEEK WHEN BRAKING AND THERE'S NOTHING WRONG WITH THE PADS, SHOES OR ROTORS, PER SEVERAL MECHANICS, INCLUDING TOYOTA CERTIFIED MECHANICS. GOT THEM CLEANED BUT THE PROBLEM RECURS. IF I HIT THE BRAKES TOO HARD FOR AN EXTENDED PERIOD OF TIME, THE CAR BEGINS TO SHAKE UNTIL I LET UP ON THE BRAKE. THIS HAPPENS AT ANY TIME, ON ANY ROADWAY, WHILE IN MOTION.
May 21, 2019
THIS VEHICLE HAS A FAULTY BRAKE, IT MAKES A SOUND EVERY TIME YOU APPLY BRAKE. MOREOVER THE BRAKES FEELS VERY SOFT, NEED TO PUSH VERY HARD ON BRAKES TO STOP THE CAR. BOUGHT THE CAR NEW AND ON ORIGINAL TOYOTA BRAKES THAT CAME WITH THE NEW CAR. IT IS A SAFETY PROBLEM.
Dec 19, 2016
MAKES LOT OF NOISE FRONT BRAKES WHEN DRIVING AND APPLYING BRAKES. *TR
Dec 09, 2016
+ 9 more complaints for this component
AIR BAGS
10 complaints
The contact owned a 2013 Toyota Rav4. The contact stated that while driving approximately 35 MPH the vehicle crashed into the rear passenger side of a second vehicle that had abruptly stopped. During the crash, the vehicle sustained severe front-end damage but the air bags did not deploy. The contact indicated that the front driver's side door had to be removed in order to be removed from the vehicle. The contact sustained multiple cervical fractures, a fractured sternum, and injuries to the rib and chest areas. An occupant of the second vehicle also sustained a minor undisclosed injury. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined however the black box was pending review. The manufacturer and local dealer were not contacted. The failure mileage was 50,200.
Jan 08, 2025
Roof leaking inside car left of driver
May 04, 2024
On Jan 3, 2022 while my daughter and granddaughter were using my 2013 Rav4, traffic was stopped on Rt 11, and they stopped and the car behind them stopped. But the drunk driver in a Dodge pickup did not stop, pushing the car behind my car into on coming traffic and then slamming into the back of my Rav4, pushing it into the bumper of a dump truck. The pickup truck stopped in the back seat of the Rav4. The Rav4 stopped when it hit the bumper, just short of going through the windshield. It is unknown how fast the drunk driver was traveling, but my Rav4 was totaled. However, no airbags deployed. Fortunately, my daughter and granddaughter, although completely shaken, walked away from the collision.
Jan 18, 2022
TL* THE CONTACT OWNED A 2013 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH ON A ROAD WITHOUT SIDEWALKS, A BICYCLIST MADE A SUDDEN RIGHT TURN AND ENDED UP TOO FAR IN THE ROADWAY. THE BICYCLIST ALSO HAD A DOG ON A LEASH. TO AVOID HITTING THE PEDESTRIAN AND DOG, THE CONTACT SUDDENLY SPED UP TO APPROXIMATELY 20 MPH AND STEERED TO THE RIGHT. DUE TO THE LAYOUT OF THE ROAD, THE CONTACT'S VEHICLE ENDED UP IN A CREEK OFF THE ROAD NEARBY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AS WELL AS INJURIES TO THE HEAD, ARMS, AND CHEST. MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THAT THE VEHICLE RECEIVED SEVERE DAMAGE TO THE FRONT END AND INTERIOR DUE TO THE WATER THAT ENTERED THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER AND WAS WAITING FOR AN OFFICIAL DAMAGE REPORT FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT BE ABLE TO DO ANYTHING UNTIL IT WAS DETERMINED IF THE SENSORS WERE HIT AT THE TIME OF THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN.
Feb 09, 2018
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH THROUGH AN INTERSECTION, SHE STRUCK AN ONCOMING VEHICLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. AN AMBULANCE ARRIVED AT THE SCENE, BUT THERE WERE NO INJURIES OR MEDICAL ATTENTION REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS AWAITING INSPECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Nov 16, 2017
+ 5 more complaints for this component
VEHICLE SPEED CONTROL
6 complaints
I DID NOT REALIZE THAT THE RAV4 CLASS ACTION WAS EVEN FILED. I OWN A RAV 4 2003 AND I NEVER RECEIVED A LETTER INFORMING THAT THERE WAS A PROBLEM WITH THIS VEHICLE. I HAVE 103,000 MILES ON IT. I TAKE IT TO THE DEALER ON A REGULAR BASE .RECENTLY 3/25, 2016 IT STARTED TO RUN ROUGH, AND WAS DIFFICULT TO ACCELERATE. I TOOK IT TO MY TOYOTA DEALER AND THEY STATED THAT THEY WOULD ADJUST THE ECM WHICH THEY DID AND TOLD ME TO DRIVE IT ANOTHER 100 MILES. WELL, I ASKED THEM WHAT HAPPENS IF THE PROBLEM PERSISTS AND THEY SAID THEN WE REPLACE THE ECM FOR $ 1100 DOLLARS IF THAT DOES NOT FIX IT THEY SAID THEY WOULD CHARGE ME $6,000 DOLLARS FOR A NEW TRANSMISSION. AT THE TIME I DID NOT REALIZE HOW MANY OTHER PEOPLE WHO OWNED THIS MODEL HAD THIS PROBLEM. SO I TOOK IT HOME AND HAVE BEEN DRIVING IT. I AM A HOME DIALYSIS NURSE AND TRAVEL QUITE FREQUENTLY TO PATIENT'S HOMES WHO DEPEND UPON ME WHEN THEY ARE HAVING PROBLEMS WITH THEIR DIALYSIS TREATMENTS. WELL, NEEDLESS TO SAY, I WAS WORKING LATE AND COMING HOME ON A MAIN HIGHWAY PM 03/31/2016 AND IT HESITATES TO SHIFT WHEN MERGING AND SHAKES. I WAS ALMOST HIT FROM BEHIND BUT LUCKY IT FINALLY ENGAGED AND I WAS ABLE TO PULL OVER IN A NEARBY PARKING LOT. I CALLED MY TOYOTA DEALER AND TOLD THEM AND THEY WENT ON TO SAY WELL WE THEN HAVE TO REPLACE THE ECM ETC. I TOLD THEM ABOUT MY SEARCH REGARDING THE PROBLEMS WITH THIS MODEL AND THEY PUT THE MANAGER ON THE LINE. I TOLD HIM ABOUT BY RESEARCH ETC. HE SAID HE WOULD THEN FIND PARTS FROM A DISCARDED RAV 4. NOW I AM WITHOUT A CAR, WHICH WILL AFFECT THE LIVES OF MY PATIENT'S, AND HOW RELIABLE WILL IT BE IF THEY ARE GOING TO THE JUNK YARD FOR PARTS TO REPAIR IT. PLEASE HELP ME.
Mar 31, 2016
THE CAR ACCELERATED SUDDENLY WITHOUT INTENT ALMOST CRASHING INTO A WALL. I WAS ABLE TO STOP THE CAR W/OUT INJURY OR ACCIDENT . I WAS ENTERING MY GARAGE AT A VERY SLOW SPEED ( UNDER 5 MPH).
Nov 12, 2015
CRUISE CONTROL PROBLEM RPMS JUMP FROM 2200 TO 4000 OR HIGHER 5000 CAR IS NOT SAFE TO DRIVE WITH CRUISE CONTROL ON.
Aug 18, 2015
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT REMAINED STUCK. AS A RESULT, THE VEHICLE'S SPEED INCREASED AND CRASHED INTO A RETAINING WALL. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR IF THERE WERE ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Mar 11, 2015
TL* THE CONTACT OWNS A 2013 TOYOTA RAV 4. THE CONTACT WAS DRIVING 55 MPH AND NOTICED THAT THE SPEED READING WAS INACCURATE WHEN COMPARED TO THE SPEED DISPLAYED ON THE GPS SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO REPAIRS WERE PERFORMED. THE CONTACT STATED THAT THE MECHANIC CONFIRMED THAT THE SPEEDOMETER WAS INDICATING A HIGHER SPEED THEN THE VEHICLE WAS ACTUALLY TRAVELING BUT THE SPEED WAS WITHIN AN ACCEPTABLE RANGE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 127.
Dec 12, 2013
+ 1 more complaint for this component
ELECTRICAL SYSTEM,EQUIPMENT
6 complaints
IT IS NEARLY IMPOSSIBLE TO SEE THE NAVIGATION SCREEN FROM THE NORMAL DRIVING POSITION IN THE SUNLIGHT DUE TO GLARE. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR AN EXTENDED TIME. THIS IS UNSAFE AND COULD CAUSE AND ACCIDENT. TOYOTA SERVICE CLAIMS THE SYSTEM IS OPERATING AS DESIGNED. *TR
Aug 26, 2014
WHEN DRIVING AT ANY SPEED, UNDER ANY CONDITION, IT IS IMPOSSIBLE TO SEE THE NAVIGATION SCREEN, CAUSING THE DRIVER TO LOOK, RATHER THAN GLANCE, AT THE SCREEN TO DETERMINE DRIVING INSTRUCTIONS, ROAD HAZARDS, WARNINGS, ETC. THE GLARE IS ALMOST BLINDING AT TIMES. *TR
Jan 12, 2014
THE INSTALLED NAVIGATION SCREEN IS IMPOSSIBLE TO SEE IN THE DRIVER'S NORMAL DRIVING POSITION AND IN ALMOST ANY DAYTIME LIGHTING CONDITION. GLARE FROM THE SCREEN AND DASHBOARD BORDERS ON UNSAFE. THERE IS NO WAY TO SAFELY USE THAT ITEM AND THE 12 OR SO FUNCTIONS LOCATED THERE WITHOUT SIGNIFICANT DISTRACTION. NOTIFIED THE SERVICE MANAGER 2 TIMES AND BOTH TIMES WAS TOLD THEY WERE NOT AWARE OF THE PROBLEM. BECAUSE OF THE POTENTIAL DISTRACTION THIS WILL CAUSE ACCIDENTS AND SOME WILL BE FATAL. *TR
Sep 12, 2013
I HAVE A 2013 TOYOTA RAV4 LIMITED. IN ANY SIGNIFICANT AMBIENT LIGHT LEVEL, THE NAVIGATION SCREEN IS NOT VISIBLE. THE GLARE ON THE SCREEN IS HORRIFIC. NOTIFIED DEALERSHIP. THEY CHECKED IT OUT AND CONFIRMED THAT I DID, INDEED, HAVE A PROBLEM. DEALERSHIP MADE AN APPOINTMENT WITH ME TO MEET WITH A FACTORY REP. I MET WITH THE REP, AND HE AGREED THIS IS A REAL PROBLEM, HOWEVER HE HAD NO IMMEDIATE SOLUTION. I CONTACTED THE TOYOTA "HOTLINE" AND THEY REFERRED ME BACK TO THE DEALERSHIP. THIS IS A VERY DANGEROUS SITUATION, TRYING TO POSITION MY HEAD SO THAT I CAN TRY TO GET A CLEAR VIEW OF THE SCREEN. (WHICH IS STILL NOT POSSIBLE) I FEEL LIKE I HAVE SPENT IN EXCESS OF ONE THOUSAND DOLLARS FOR AN OPTION THAT IS UNUSABLE. PLEASE HELP! TOYOTA DOES NOT SEEM TO BE LISTENING TO ME. *TR
Jul 23, 2013
AT ANY SPEED IN ANY WEATHER IT IS IMPOSSIBLE TO SEE THE NAVIGATION SYSTEM IN THIS VEHICLE...THIS NEEDS ADDRESSED BY THE MANUFACTURE AS IS A PAID FOR UPGRADE AND DUE TO PEOPLE WORKING TO SEE THE SYSTEM ACCIDENTS ARE GOING TO HAPPEN. *TR
Jul 11, 2013
+ 1 more complaint for this component
VISIBILITY
5 complaints
The contact owns a 2013 Toyota Rav4. The contact stated that while driving 50 MPH, the contact heard an exploding sound and became aware that the sunroof had exploded. The contact stated that the shattered glass fell onto the shade cover that was closed during the failure. The vehicle was taken to the dealer, where the sunroof was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Oct 27, 2025
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 40 MPH, THE SUNROOF EXPLODED WITHOUT IMPACT. THE CONTACT STATED THAT THE SUN ROOF SHADE PREVENTED SHATTERED GLASS FROM ENTERING THE CABIN OF THE VEHICLE. SLOANE TOYOTA OF MALVERN LOCATED AT 593 LANCASTER AVE., MALVERN, PA 19355, WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 80,000.
Jul 22, 2020
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE DRIVING 65 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MARIETTA TOYOTA (750 COBB PKWY S, MARIETTA, GA 30060), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Jan 02, 2018
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE SUN ROOF SHATTERED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,700. UPDATED 01/07/16*LJ *JS
Oct 29, 2015
WHEN DRIVING DOWN THE ROAD AT SPEEDS OVER 35MPH AND A REAR WINDOW IS ROLLED DOWN, WITH OTHER WINDOWS UP, THERE IS A BUFFETING AND FEELING OF PRESSURE TO YOUR EARS INSIDE THE VEHICLE.THIS CAN BE VERY UNCOMFORTABLE TO THE OCCUPANTS INSIDE THE VEHICLE.I CONTACTED TOYOTA AND WAS TOLD VIA EMAIL THAT THIS IS NORMAL IN MODERN VEHICLES. *TR
Oct 25, 2014
STEERING
5 complaints
The contact owns a 2013 Toyota Rav4. The contact stated that the steering wheel intermittently stiffened while driving straight and while making left and right turns. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column assembly failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 75,000. The dealer diagnosed the vehicle as needing a steering column assembly and dealer was not assisting with diagnostic fee or repairs.
May 02, 2023
The contact owns a 2013 Toyota Rav4. The contact stated that an abnormal clicking sound was coming from the steering column without warning. The contact had taken the vehicle to the dealer where he was informed that the steering gear and rack and pinion needed to be replaced. The contact was also informed that there were no recalls associated with the VIN. The contact then took the vehicle to an independent mechanic who provided the same information as the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Oct 25, 2021
STEERING RACK IS BAD AND NEEDS TO BE REPLACED.
Sep 10, 2019
CLUNKING NOISE COMING FROM THE STEERING COLUMN WHEN MAKE LEFT OR RIGHT TURNS AT LOW AND HIGH SPEEDS. DEALERSHIP INSPECTED MY CAR, EVEN TEST DROVE WITH ONE OF THE MECHANICS, AND THEY CLAIM THEY CAN'T FIND ANYTHING AFTER SEVERAL APPOINTMENTS AND INSPECTIONS. FINALLY, THEY SAID IT'S SOMETHING WITH MY STEERING AND HAVE YET TO FULLY DIAGNOSE AND FIX THE PROBLEM. A QUICK GOOGLE SEARCH AND YOU'LL FIND MANY PEOPLE WITH THE SAME PROBLEM AND LITTLE HELP FROM THE DEALERSHIP.
Oct 26, 2015
CAR ENGINE WOULD NOT TURN ON. INDICATOR LIGHT FOR STEERING WAS ON.. ONCE I PULLED THE STEERING HARD THEN CAR STARTED FINE. SEARCHING ONLINE I SEE THERE ARE REPORTS OF AUTO STEERING ISSUES WITH OTHER MODEL. BATTERY WAS FUNCTIONING FINE AS EVERYTHING ELSE WOULD TURN ON, IE, RADIO, AC ..FAN, LIGHTS
Jul 05, 2015
VISIBILITY/WIPER
4 complaints
The contact owns a 2013 Toyota Rav4. The contact stated that the front driver’s side windshield wiper was not functioning properly when activated. The front driver’s side windshield wiper would get stuck in the upright position. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V577000 (Visibility/Wiper). The failure mileage was approximately 80,000.
Oct 07, 2021
MY FRONT WINDSHIELD HAS A CRACK FROM ONE END TO THE OTHER. THIS APPEARS TO BE A DEFECT IN THE GLASS SINCE THERE WAS NO IMPACT. IT WAS FIRST NOTICED WHEN THE WINDSHIELD WAS COVERED WITH ICE AND THE DEFOGGER WAS WORKING TO MELT IT. THE VEHICLE WAS NOT MOVING AS IT WAS PARKED IN MY DRIVEWAY.
May 17, 2019
THIS IS THE SECOND TIME IN SIX MONTHS I HAVE HAD TO REPLACE THE REAR WINDSHIELD ON MY RAV4. BOTH TIMES IT HAD BEEN PARKED IN A PARKING SPOT OUTSIDE WHEN THE WINDOWS SHATTERED. BOTH TIMES THERE DIDN'T SEEM TO BE A VISIBLE REASON TO HAVE CAUSED THE SHATTERING OF THE WINDOW .
Aug 16, 2018
WE HAD A WINTER BLIZZARD WITH ICE, SHOW WIND ETC. WHERE THE WIPER BLADES REST ON THE WINDSHIELD THEY RECEIVE MINIMAL IF ANY DIRECT HEAT. (I CAN NOT GET A THIN PIECE OF PAPER BETWEEN THE DASHBOARD AND INSIDE THE WINDSHIELD. THE PAPER IS 2 1/2" ABOVE THE WIPER BLADE.) I WARMED THE RAV 4 FOR AN EXTREMELY LONG PERIOD OF TIME AND THE ICE THAT HAD FORMED ON THE WIPERS BEFORE I STARTED IT WOULD NOT MELT OFF. I THEN SCRAPED AS MUCH OF THE ICE OFF THE WIPER AS YOU CAN REASONABLY DO WITHOUT DAMAGING THE WIPER AND ICE AND SNOW OFF THAT PART OF THE WINDSHIELD WHERE THE BLADES REST. I STARTED TO DRIVE BUT ICE AND SNOW IMMEDIATELY STARTED ACCUMULATING ON THE LOWER PART WHERE DEFROST DOES NOT HEAT AND THE BLADES STARTED TO ICE UP AND THEY SCRAP ACROSS THE UNHEATED AREA. HAD TOTALLY UNACCEPTABLE VISION. WOULD STOP EVERY SO OFTEN AND SCRAP EVERYTHING BEST AS I COULD. START DRIVING AND A TOTAL UNACCEPTABLE VISION WINDOW ALMOST IMMEDIATELY. I HAVE DRIVEN IN THIS AREA FOR 47 YEARS IN A LOT OF BLIZZARDS AND WITH A LOT OF DIFFERENT VEHICLES. I HAVE NEVER HAD A SITUATION WHERE I COULD NOT KEEP MY WINDOWS SO I COULD REASONABLY SEE TO SAFELY NAVIGATE. THIS RAV 4 WOULD NOT LET ME DO THAT AND I HAVE BEEN IN A LOT WORSE BLIZZARD CONDITIONS THAN THIS ONE. SOME TOYOTAS HAVE WIPER DE-ICERS WITH LINES THROUGH THE WINDSHIELD TO HEAT THIS PART OF THE WINDSHIELD WHERE TOYOTA DECIDED TO PLACE THE WIPERS. WHILE WE WERE NOT AWARE OF THIS ISSUE WHEN PURCHASING THIS VEHICLE NEW, SAFETY SHOULD NOT BE AN ADD ON YOU HAVE TO PAY FOR. TOYOTA PLACED THE BLADES WHERE THEY ARE SO THEY SHOULD DE-ICE. I UNDERSTAND HEATED SIDE MIRRORS AND THE LIKE BUT THAT IS SOMETHING THAT CAN BE SAFELY REMEDIED BY A DRIVER WHO DOES NOT HAVE THEM. THIS WIPER PROBLEM CAN NOT BE. THANK YOU. *TR
Jan 09, 2015
FUEL/PROPULSION SYSTEM
4 complaints
The Fuel Pump entire system failed. I have a receipt of $731.50 to have it fixed. I was stranded coming off Belt Parkway in New York City, I feared for my car as the cars came flying off of the exit ramp. The Toyota Company has sent recalls on most of their Fuel Pumps except my 2013 Toyota Rav4. All of my alerts went on immediately but then the car just stopped and I managed to coast to the off the ramp. There were no warnings but when I looked up Toyota Recalls the main problem is their Fuel Pump Injectors in most of their cars and I had no knowledge of this.
Aug 02, 2021
GIVE HIGHT STARTING
Oct 29, 2020
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Jun 01, 2015
I LEASED A RAV4EV. WENT TO PICK IT UP ON THURSDAY (8/8/13) AND IT WOULDN'T START-- CHECK EV SYSTEM, ETC. DEALER GAVE ME A LOANER, IT SPENT THE DAY IN THE SERVICE DEPT, AND THEY WOUND UP UPDATING THE SOFTWARE & IT APPARENTLY WAS OK. BROUGHT THE CAR HOME ON FRIDAY. ON SUNDAY, 8/11/13, THE ENTIRE SYSTEM TURNED OFF WHILE I WAS DRIVING ON THE FREEWAY-- ENGINE STOPPED, POWER STEERING STOPPED, AND I WAS LUCKILY ABLE TO NEGOTIATE ACROSS 4 LANES OF TRAFFIC AND GET OFF OF THE ROAD. CHECK EV SYSTEM MESSAGE ON SCREEN, BATTERY IS STILL HALF FULL. IT WAS TOWED TO THE DEALER, 120 MILES ON THE ODOMETER. IT WAS FOUND THAT THE PROPULSION SYSTEM AND THE GATEWAY ECU WERE FAULTY. I DECIDED NOT TO KEEP THAT CAR AND LEASED ANOTHER RAV4 EV. VERY SCARY! *TR
Sep 17, 2013
EQUIPMENT
4 complaints
THE GPS IS UNUSABLE IN DAYLIGHT DUE TO THE GLARE...MY OTHER CAR, A SUBARU, WORKS PERFECTLY. TOYOTA COMPLAIN DIVISION IS VERY POLITE BUT SAYS THE VEHICLE IS OK? SILLY BUT I GAVE UP CONTACTING THEM. *TR
Oct 26, 2014
AT ANY SPEED IN ANY WEATHER IT IS IMPOSSIBLE TO SEE THE NAVIGATION SYSTEM IN THIS VEHICLE...THIS NEEDS ADDRESSED BY THE MANUFACTURER AS IS A PAID FOR UPGRADE AND DUE TO PEOPLE WORKING TO SEE THE SYSTEM ACCIDENTS ARE GOING TO HAPPEN. *TR
Oct 13, 2013
I OWN A 2013 RAV 4 LIMITED WITH ENTUNE NAVIGATION. DURING THE DAY IT IS NOT POSSIBLE TO VIEW THE SCREEN. TOYOTA SHOULD TAKE ACTION TO CORRECT THIS ISSUE. *JS
Aug 31, 2013
THE VEHICLE DOES NOT COME WITH VOICE ACTIVATED BLUETOOTH. TO MAKE A CALL YOU NEED TO GO THROUGH SEVERAL STEPS, ONE INCLUDES LOOKING AT A SCREEN WHICH IS HARD TO SEE, IF THERE IS A GLARE ON IT. YOU SPEND TOO MUCH TIME LOOKING AT SCREEN TO FIND NUMBER, ALL THE WHILE WITH YOUR EYES OFF THE ROAD. *TR
May 28, 2013
ELECTRICAL SYSTEM,ENGINE
3 complaints
I had a 2013 Rav4, while i was driving the car the car started a fire under the hood and burn completely up. Im trying to file a complaint or talk to someone discussing this matter. Toyota says I need to file a bad faith complaint.
Jun 04, 2024
I was driving back home with my kids on 12/31/22 as usual, car suddenly turned off. The engine then caught fire within 2 min of turning off, the whole car was on fire within 8 min.
Jan 01, 2023
WHILE DRIVING, THE VEHICLE STARTED TO SHUT OFF WHILE DRIVING WITH ALL LIGHTS COMING ON ON THE DASH BOARD. IT CUTS ON WHEN YOU PUT CAR BACK IN PARK THEN TURN THE KEY, BUT STILL TURNS OFF AGAIN WHEN YOU TAKE IT PAST A CERTAIN SPEED OR WHEN STOPPING TO HARD.
Jul 13, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
INDICATES A MALFUNCTION IN THE EV SYSTEM. HIGH BATTERY TEMP SHOW MALFUNCTION ON EVSYSTEM WHILE ON ROAD AND SUDDEN POWER LOSS MAY BE CREATE DEADLY ACCIDENT. WHILE CHARGING IT SHOW MALFUNCTION IN EV SYSTEM.
Mar 23, 2021
I AM ENTERING A SAFETY COMPLAINT REGARDING THE HEADLIGHTS ON MY TOYOTA 2013 RAV4. TODAY, I WENT TO MY LOCAL CAR REPAIRMAN TO FIX A HEADLIGHT THAT BLEW OUT. THIS IS THE 3RD TIME IN 6 MONTHS. IN SEPTEMBER, WE HAD TO COMPLETELY CHANGE BOTH HEADLIGHTS BECAUSE PARTS IN THE HEADLIGHTS WERE MELTING. YET, LESS THAN 6 MONTHS LATER, MY PASSENGER HEADLIGHT BLEW OUT AND NEEDED TO BE REPLACED. THERE IS SOMETHING SYSTEMATICALLY WRONG WITH MY HEADLIGHTS. ACCORDING TO MY CAR MECHANIC, IT LOOKS LIKE THEY ARE GOING TO CONTINUE TO BURN OUT. THIS CREATES HAZARDOUS DRIVING CONDITIONS FOR ME AND MY PASSENGERS.
Feb 17, 2020
SQUIRRELS CRAWLED INTO THE HOOD AND CHEWED THE BATTERY CABLE WIRE AND TURN SIGNAL WIRE, THIS HAPPENED 2 DAYS IN A ROW AFTER REPAIRS WERE DONE THE FIRST TIME. THE SOY BASED COATING OF THE WIRES IS ATTRACTING A SWARM OF SQUIRRELS.
Mar 18, 2017
SEAT BELTS
3 complaints
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEAT BELTS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MECHANISM AND PANEL NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 20, 2019
MY SEAT DRIVER SIDE SEAT BELT DID NOT WORK IN A CRASH BUT THE PASSENGER WORKED
Apr 18, 2019
CONTINUALLY SINCE WE HAVE OWNED THIS VEHICLE, THE DRIVERS SEAT BELT WILL NOT RELEASE TO ENGAGE THE SEAT BELT. WE HAVE STRUGGLE WITH THIS, AND AS SUCH ON NUMEROUS OCCASIONS HAVE DRIVEN THE VEHICLE WITHOUT THE SEAT BELT FASTENED, FOR AS MANY AS FIVE BLOCKS. THIS IS UNSAFE. THE DEALER, AND TOYOTA ADVISES ME THAT "YOU DO NOT KNOW HOW TO USE A SEAT BELT". ARE THEY CRAZY? I AM 64, AND KNOW ABOUT SEAT BELTS, AND SAFETY. MY FATHER HAD MANY AWARDS FROM THE USAF FOR SAFETY, AND VEHICLE MAINTENANCE. THIS IS A PROBLEM I HAVE ALSO HAVE ISSUES WITH THE ACCELERATOR STICKING, NOT SURE IF IT TIES TO THE CRUISE CONTROL. FINALLY THE GPS GIVES INCORRECT OR ERRONEOUS DIRECTIONS. THEY TELL ME IT IS UP TO DATE. THE AIR BAGS BASED UPON NEWS ARE AN UNKNOWN ISSUE. IT SEEMS WITH THESE ISSUES, THEY SHOULD REPLACE VEHICLES BEFORE CUSTOMERS ARE INJURED, BUT THE BOTTOM LINE, IS THERE PROFIT MARGIN/ *TR
Apr 06, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND SLOWING DOWN TO PARK, THE VEHICLE ACCELERATED. THE MAINTENANCE REQUIRED AND HORSESHOE WARNING INDICATORS ILLUMINATED. THE CONTACT QUICKLY CUT OFF THE ENGINE TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT THE KEY INTERMITTENTLY DID NOT UNLOCK THE DOORS. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Dec 12, 2017
WHEN MAKING A LEGAL U-TURN ON A BUSY ROAD I RAPIDLY BRAKED THE CAR (FROM 45MPH TO 2-3MPH) TO A PARTIAL STOP ROLLING THROUGH THE INTERSECTION WHILE TURNING THE WHEELS TO A HARD LEFT. I PRESSED ON THE ACCELERATOR EXPECTING TO ACCELERATE OUT OF THE U-TURN AND INSTEAD THE CAR HESITATED AND SLOWED FEELING LIKE THERE WAS A MOMENTARY LOSS OF POWER TO THE WHEELS. I PRESSED HARDER ON THE ACCELERATOR WITH NO IMMEDIATE EFFECT IN ACCELERATION. APPROXIMATELY 2-3 SECONDS PASSED AS ONCOMING TRAFFIC APPROACHED IN THE LANE I WAS DRIFTING INTO WHEN SUDDENLY ALL ACCELERATION RESUMED NORMALLY. THIS INCIDENT OCCURRED JUST ONCE. ECO MODE WAS TURNED ON AND MY RAV4 IS AN AWD MODEL. I CONSIDER IT TO BE A REPORTABLE INCIDENT SINCE THE HESITATION WAS NOT EXPECTED AND INCREASED THE PROBABILITY OF COLLISION WITH TRAFFIC IN THE DRIVING LANE I WAS TURNING INTO. *TR
Jan 15, 2015
2 SEPARATE EPISODES OF UNINTENDED ACCELERATION IN A BRAND NEW CAR DEALER UNABLE TO VERIFY DEFECT. *TR
Apr 10, 2013
VEHICLE SPEED CONTROL,ENGINE
3 complaints
ON AT LEAST 5 DIFFERENT OCCASIONS SINCE OWNING THIS TOYOTA RAV4 I HAVE EXPERIENCED A SERIOUS ENGINE CONTROL PROBLEM. IT HAPPENS IN THE ECONOMY MODE OF THE CAR WHICH IS THE DEFAULT MODE YOU START THE CAR UP IN. WHAT HAPPENS IS WHEN PULLING INTO TRAFFIC AND YOU PUSH DOWN ON THE ACCELERATOR TO GET FAST SPEED TO MERGE INTO TRAFFIC THE ENGINE STALLS. YOU CAN HAVE THE ACCELERATOR PUSHED ALL THE WAY DOWN AND THE ENGINE GIVES YOU NO POWER. THIS CREATES A VERY DANGEROUS CONDITION ON THE ROAD AS MY CAR IS ACTUALLY STALLING WHEN IT SHOULD BE ACCELERATING. I HAVE TESTED AND DONE THE SAME THING IN THE 'SPORT MODE' OF THE VEHICLE AND IT DOES NOT CREATE THE SAME STALL SITUATION. THUS MY CONCLUSION IS THE PROBLEM RESTS IN THE 'ECONOMY MODE'. I HAVE ASKED THE DEALER ABOUT THIS AND THEY SAY THEY DO NOT KNOW WHY. I AM GOING BACK TOMORROW TO AS THEM TO TAKE BACK THIS CAR, AS IT IS DANGEROUS AND IS NOT PREDICTABLE OR DEPENDABLE IN DRIVING.
Nov 16, 2015
WITHIN THE FIRST FEW MONTHS AFTER PURCHASE THE ENGINE OF MY VEHICLE WOULD SOMETIMES HESITATE DURING A TURN. IT FOR A MOMENT WILL LOOSE POWER AND THEN HAVE A BURST OF ACCELERATION. IT SEEMS THAT THIS HAPPENS MOST OFTEN AFTER IT HAS BEEN DRIVEN, THEN PARKED FOR A SHORT TIME AND THEN STARTED AND TURNED BUT IT MAY ALSO HAVE HAPPENED AT OTHER TIMES. IT SEEMS TO BE HAPPENING MORE OFTEN LATELY AND MAKES TURNING DANGEROUS IF THERE IS A VEHICLE APPROACHING ACROSS THE CURVE OF THEE TERM. I KNOW OTHERS HAVE EXPERIENCED THIS SAME PROBLEM WITH THE 2013 RAV4. I ASKED THE DEALER'S SERVICE DEPARTMENT IF THEN COULD FIX THE PROBLEM AND WAS TOLD NO. THIS PROBLEM IS DANGEROUS. *TR
Apr 20, 2015
I WAS PREPARING TO MAKE A RIGHT TURN INTO AN EXIT DRIVEWAY. ABOUT 12 FEET DIRECTLY IN FRONT OF ME WAS A CEMENT BRICK WALL PARALLELING THE DRIVEWAY. AS I TOOK MY FOOT OFF THE BRAKE, THE CAR ROCKETED INTO THE CEMENT BRICK WALL. FORTUNATELY,, AIR BAGS DEPLOYED AND I WAS NOT INJURED BADLY NOR WAS ANYONE ELSE. $ 13,000 TO FIX MY CAR AND I DON'T KNOW IF THIS WILL HAPPEN TOME AGAIN. I WILL BE LIKE DRIVING A TIME BOMB. I PLAN TO TAKE THE CAR TO TOYOTA AND HAVE THEM CHECK MY SYSTEMS AND CERTIFY, THIS WILL NOT HAPPEN AGAIN. I AM VERY FORTUNATE THAT THIS DID NOT HAPPEN IN TRAFFIC. *TR
Aug 15, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
THE NAVIGATION SCREEN IS TOTALLY UNUSABLE IN DAYLIGHT. SCREEN IS FLAT AND EXPOSED TO SUN. DRIVER HAS TO LEAN OVER AND HOLD RIGHT HAND OVER THE SCREEN TO GET ANY VISIBILITY AT ALL. EVEN THEN YOU CAN BARELY SEE IT, NOT TO MENTION THE DANGER OF LEANING OVER, USING THE RIGHT HAND TO SCREEN, AND STARING AT THE SCREEN RATHER THAN THE ROAD. TERRIBLE TERRIBLE DESIGN. TOYOTA WILL NOT ADDRESS THE PROBLEM. $1500 MISTAKE FOR ANYONE WHO PURCHASED THIS ADD-ON. YOU HAVE TO COMPLETELY RELY ON THE VOICE FOR NAVIGATION. *TR
Sep 04, 2014
THE INSTRUMENTS (SPEEDOMETER, TACHOMETER, FUEL GAUGE) OF THE CAR DO NOT LIGHT UP IF THE HEADLIGHTS ARE OFF. THIS CAN BE DANGEROUS WHEN DRIVING UNDER UNDERPASSES OR IN THE SHADOW OF TREES, ETC., SINCE ONE UNEXPECTEDLY CANNOT SEE THE SPEEDOMETER OR TACHOMETER UNDER THOSE CONDITIONS. *TR
Dec 31, 2013
I BOUGHT A NEW 2013 RAV 4 WITH TOYOTA NAVIGATION. ON ANY SUNNY DAY IT IS IMPOSSIBLE TO READ THE MAP DUE TO THE GLARE. I PLAN ON COMPLAINING TO THE DEALERSHIP THIS WEEK. *TR
Apr 12, 2013
TIRES,WHEELS
2 complaints
The contact owns a 2013 Toyota Rav4 equipped with four Continental Tires, Tire Line: Cross Contact LX; Tire Size: 225/65/R17, DOT Number: A32YHOOB0224. The contact stated that while the vehicle was parked and unattended, the passenger’s side front tire exploded. The hub cap detached and flew off the rim. There were no warning lights illuminated. The contact called AAA and was informed that the tires were not properly installed. The vehicle was towed to the local dealer, where the tire was replaced. Additionally, while the vehicle was parked in the driveway, the contact became aware that the driver's side front tire was flat. The contact's neighbor replaced the tire with the spare tire. The manufacturer was not contacted. The vehicle failure mileage was approximately 102,580. The tire failure mileage was unknown.
Aug 01, 2024
BOUGHT A 2013 RAV4. 2490 MILEAGE HAS TWO MESSES OF PURCHASED. WHICH BROUGHT THE CONTINENTAL MODEL CROSS CONTACT TIRES 225/65/17 LX 102 H. THE RIM HAS A OPENING ON THE SIDES . CONTACT TO CONTINENTAL.CLAIM #[XXX]. NADIE IN PUERTO RICO FOR THE WARRANTY. APONTE SR JOSE DE PUERTO RICO 787 752 2886 COST OF RUBBER IS 185.00. NO WARRANTY WORK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 17, 2013
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
2 complaints
I turned the key and started the RAV4 parked in my driveway. It immediately made unusual noices (gurgling, spitting, etc.). Within a minute, there was a loud "BOOM" under the hood and fire began coming out from underneath the car. I got out of the car and got a safe distance from it. My neighbors came running over as they heard subsequent explosions and saw black smoke billowing from my direction. Within a matter of a few minutes, the entire car was engulfed in flames. The fire department came and extinguished it. There is nothing left! BTW, I am 91 years old. This could have had a very different and sad outcome!
Apr 28, 2022
THE ENGINE STARTED ON FIRE UNDER NORMAL DRIVING CONDITIONS. THE CAR WAS NOT INVOLVED IN ANY ACCIDENT. THE RAV4 LIMITED WAS TOTALED. IT WAS LESS THAN 3 YEARS OLD AND HAD 17,500 MILES ON IT. THE CAR WAS SERVICED REGULARLY BY TOYOTA. THE LAST SERVICE WAS ABOUT 4 MONTHS PRIOR TO THE FIRE. TOYOTA HAS NOT HONORED THEIR 3YR/36,000 MILE WARRANTY COVERAGE ON THE CAR. TOYOTA HAS NOT OFFERED A REPLACEMENT CAR, RENTAL OR ANYTHING. EVERY TIME WE CALL OUR TOYOTA CASE MANAGER OR LEGAL DEPARTMENT MANAGERS, WE HAVE TO LEAVE A MESSAGE AND THEY NEVER RETURN OUR CALLS.
Apr 20, 2016
TIRES
2 complaints
On June 17 the tread separated on a tire that was purchased on 4/2/21. I was driving on the interstate at 65 mph with the tire separated.
Sep 20, 2021
DRIVING ON HIGHWAY @70MPH. TIRE LIGHT CAME ON DASHBOARD. LESS THAN 2 MINUTES LATER, DRIVER-SIDE REAR TIRE FAILED. SLIGHTLY LOST CONTROL OF VEHICLE AND SWERVED FROM THE FAST LANE TO THE RIGHT SHOULDER OFF OF HIGHWAY. WE COULD SMELL SMOKE AND UPON GETTING OUT OF THE CAR SAW THAT THE TIRE WALL HAD SEPARATED FROM THE TIRE RIM AND OBSERVED TIRE RIM MARKS IN ASPHALT. WE FOUND A NEARBY TIRE STORE AND HAD THE TIRE REPLACED WITH A NEW DIFFERENT NAME OF TIRE. TIRES WERE PURCHASED LESS THAN 6 MONTHS PRIOR. TIRE: COOPER HERCULES TERRA TRAC CROSS-V
Feb 27, 2021
WHEELS
2 complaints
PRESSURE SENSORS MAL FUNCTIONING. I TOOK IT TO THE DEALER THEY SAID IT MIGHT BE DAMAGED WHEN TIRES WERE REPLACED AND ASKING DIAGNOSTIC FEES AND REPAIR CHARGES. THIS WAS AN ON GOING PROBLEM IN THIS CAR
Aug 14, 2018
I WAS PUTTTING AIR IN A FLAT TIRE IN MY DRIVEWAY WHEN THERE WAS A LOUD BANG AND THE TIRE COLLASPED. I LOOKED AT THE TIRE ( BRIDGESTONE DUELER H/T 687 235/55R18 DOT # EL7CCFH5012) AND SAW A 12 INCH RIP IN THE SIDEWALL. THE EXPLOSION CAUSED A FENDER BRACKET TO BREAK AND CRACKED MY FRONT BUMPER. I SENT IT BACK TO MFGR. AND THEY SAID THE TIRE WAS NOT DEFECTIVE AND DENIED REQUEST FOR COMPENSSATION FOR MY DAMAGES AND TIRE REPLACEMENT.
Oct 06, 2015
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
THE CENTER CONSOLE TOP ARM RESTING PAD BETWEEN THE DRIVER AND THE PASSENGER DOES NOT LOCKED IN POSITION SO IT MOVES BACK AND FORTH DEPENDING ON HOW YOU ARE LEANING ON IT, IF YOU HAVE YOUR ARM ON IT AND YOU MOVE YOUR BODY IT SLIDES BACK AND FORTH. IF YOU ONLY HAVE ONE HAND ON THE STEERING WHEEL WITH YOUR ARM ON THE CONSOLE PAD, IF THE TOP PAD MOVES BACK IT WILL MAKE YOU GO RIGHT INTO THE DITCH OR IF IT MOVES FORWARD YOU GO LEFT INTO ON COMING TRAFFIC. *TR
Mar 15, 2014
THE CENTER CONSOLE SLIDES BACK AND FORTH. WHILE DRIVING, IF YOU HAVE YOUR ARM ON IT, IT WILL SLIDE. THE LOCKING MECHANISM DOES NOT LOCK IN PLACE. I THINK THIS IS A SAFETY HAZARD AND SHOULD BE CORRECTED. *TR
Sep 16, 2013
STRUCTURE,EQUIPMENT
2 complaints
THERE IS HUGE SUN REFLECTION ON NAVIGATION SYSTEM & YOU HAVE VERY POOR VISION ON NAVIGATION. TIME TO TIME YOU HAVE TO CHANGE YOUR HEAD POSITION TO FIND RIGHT ANGLE TO READ NAVIGATION DISPLAY. THIS WILL DANGER THE LIFE OF DRIVER TREMENDOUSLY. *TR
Jan 20, 2014
THE INSTALLED NAVIGATION SCREEN IS IMPOSSIBLE TO SEE IN THE DRIVER'S NORMAL DRIVING POSITION AND IN ALMOST ANY DAYTIME LIGHTING CONDITION. GLARE FROM THE SCREEN AND DASHBOARD BORDERS ON UNSAFE. THERE IS NO WAY TO SAFELY USE THAT ITEM AND THE 12 OR SO FUNCTIONS LOCATED THERE WITHOUT SIGNIFICANT DISTRACTION. BECAUSE OF THE POTENTIAL DISTRACTION THIS WILL CAUSE ACCIDENTS AND SOME WILL BE FATAL. *TR
Sep 16, 2013
ENGINE AND ENGINE COOLING
2 complaints
I PURCHASED THE 2013 RAV4 IN APRIL, 2013. WITHIN A FEW MONTHS, I BEGAN TO SMELL AN ODOR COMING FROM THE AC WHEN I START THE CAR. THE DEALERSHIP STATES THAT THE BOX THAT HOLDS THE AC CONDENSATION IS TOO SMALL DUE TO MANUFACTURING CHANGES. ON MY SECOND TRIP TO THE DEALERSHIP WITH THIS COMPLAINT, THEY SPRAYED AC FRESHENER IN THE PART UNDERNEATH THE CAR. THIS HELPED WITH THE ODOR BUT ONLY TEMPORARILY. I AM CONCERNED THAT WHAT I AM BREATHING IS MOLD AND THAT THIS WILL ONLY GET WORSE AS LONG AS I KEEP THE CAR. I BELIEVE THIS COULD HARM MY HEALTH OVER TIME. THE DEALERSHIP REP STATED THAT THIS IS A PROBLEM ON THESE CARS FROM TIME TO TIME. I LIKE MY CAR (MY 5TH TOYOTA) BUT I WOULD NOT RECOMMEND IT TO ANYONE DUE TO THIS ISSUE. *TR
Dec 05, 2013
I HAVE BROUGHT MY 2013 RAV 4 BACK TO THE TOYOTA DEALER TWICE FOR THIS PROBLEM. THERE IS A DAMP AND MUSTY SMELL COMING THRU THE AIR VENTS. TOYOTA HAS REPLACED THE AIR FILTER AND SPRAYED SOME AIR FRESHENER BUT THE SMELL IS STILL THERE. THE SERVICE REP HAD EXPLAINED TO ME THAT THERE IS A DRAIN AND THIS DRAIN ALLOWS WATER TO BUILD UP AND THAT IS WHAT CAUSES THE ODOR. *TR
Oct 21, 2013
LANE DEPARTURE,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
MY brakes failed me and then bumped the car in front of me the warning system didn't alert me about hitting the car in front of me. and now that person is sueing me for alot of money. now the date is approximate day the dealerhip told me the brakes were fine how is that when they didn't stop the car and keep me from hitting the car in front of me they needed to be replaced.
Dec 25, 2024
UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
In at least 5 or more instances the vehicle has had unintended acceleration and thrust the car forward while I was braking and trying to come to a stop. Once it happened at a 4-way intersection and propelled my car into the middle of the intersection and I had to swerve to avoid a head-on collision with another car. I , or the other driver, could have been killed. In all cases the braking failed to stop the car and in fact sped it up even though the brakes were applied.
Apr 12, 2024
UNKNOWN OR OTHER,ENGINE
1 complaint
Car jerks when shifts gears and the problem just appeared one day with no warning. I went to 4 different mechanics and none can confirm if there is metal in transmission but to solely tell the transmission needs to be replaced. Either defective transmission or another problem not related causing jerking in driving.
Jul 03, 2023
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
Note: This is a fully electric vehicle. It was made by Toyota, but the drive train (electric motor, battery, etc.) is made by Tesla. Earlier this summer (Around June 2021) while starting the vehicle from a stop, the vehicle either shifted to neutral (halfway through an intersection) or stalled. The vehicle displays a message saying "Check EV System". We have since taken it to two Toyota dealerships. The first (Toyota of Tacoma in Tacoma WA) said the 12V battery needed to be replaced, but the issue happened again almost immediately after we took the vehicle off the lot and completely stalled in the middle of a busy intersection. We brought it back to the same dealership who then said nothing was wrong with the vehicle. We also took the vehicle to a local auto repair shop that specializes in electric vehicles where they were able to recreate the issue but unfortunately were unable to work on the car as Tesla had locked the codes needed to diagnose the issues. The second dealership (Titus Will Toyota in Tacoma WA) was able to reproduce the issue, but they didn't have the equipment to work on the vehicle. They said that they spoke to the Toyota engineering team who told them that the speed sensor had moisture on it, and the coolant on the right side was low which indicates that coolant was leaking into the electric motor and the vehicle needed a new drive train. Toyota said that since the drive train was made by Tesla, they are unable to work on the vehicle and we would need to figure out how to get the vehicle from Washington to California to find a shop that could service the vehicle and completely replace the entire drive train - a diagnosis made and given over the phone. We purchased the vehicle just over a year ago in Washington and now it has a dangerous safety issue that neither Toyota nor Tesla is wanting anything to do with and that local repair shops cannot address.
Sep 13, 2021
STEERING,SUSPENSION,VISIBILITY/WIPER
1 complaint
STRUTS ARE MAKING A LOT OF NOISE IN THE REAR OF THE CAR, ALSO HEAT SHIELD GROMMETS ARE LOOSE AND PRODUCES A BANGING SOUND UNDER THE CAR. ALL THE NOISES ARE NOTICEABLE WHILE DRIVING AT LOW SPEEDS. TORQUE CONVERTER AND 6 SOLENOIDS HAD TO BE REPLACED
Apr 06, 2021
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
I SAW ARTICLE IN USA TODAY. EXACT SAME THING WAS HAPPENING TO MY RAV4 A MONTH AGO. I BROUGHT BACK TO DEALER AND THEY CHANGED THE BATTERY- BUT I PAID FOR IT.
Mar 01, 2021
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
DRIVING MY 2013 TOYOTA RAV4EV WHEN THE VEHICLE SHIFTED INTO NEUTRAL AND WOULD NOT SHIFT BACK TO DRIVE AND LOST POWER WHILE DRIVING ON THE FREEWAY AT 70 MPH. LUCKY TO BE ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY. THERE WAS A MESSAGE IN THE DISPLAY OF "CHECK EV SYSTEM. HAVE YOUR VEHICLE CHECKED BY DEALERSHIP IMMEDIATELY"
Sep 26, 2020
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
CAR WON'T START. PANEL TURNS ON BUT IT WON'T ENGAGE THE STARTER. CAN HEAR A BUZZ NOISE, LIKE A MAGNETIZED COIL GOING OFF. SHIFTER IS LOCKED. STEERING WHEEL IS LOCKED. BRAKE IMPOSSIBLE TO PUSH DOWN. ONLY WAY I CAN START THE CAR IS WITH THE EMERGENCY PROCEDURE PUSHING THE START BUTTON FOR 15 SECONDS. BUT STILL THE SHIFTER IS BLOCKED IN PARKING AND TO BE ABLE TO DRIVE THE CAR I NEED TO USE THE LITTLE SWITCH UNDER THE BUTTON SIZE COVER NEXT TO THE SHIFTER. TOYOTA HAS NO CLUE WHAT IS GOING ON. VEHICLE HAS 45K MILES
Jan 26, 2019
POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TAKATA RECALL WHILE DRIVING, THE VEHICLE TENDS TO SUDDENLY GIVE OFF A "JERKING" SOUND. WHEN THIS HAPPENS, THE VEHICLE TEND TO JIGGLE OR SHAKE THEN GOES BACK TO NORMAL. THIS HAS BECOME FRIGHTENING, ESPECIALLY WHEN DRIVING ON THE HIGHWAY. THIS USUALLY HAPPENS WHILE THE VEHICLE IS IN MOTION. THIS EVENT HAS HAPPENED ON THE HIGHWAY, LOCAL ROAD, CITY STREETS, IN FACT, ANYWHERE. IT JUST HAPPENS WITHOUT WARNING. IT IS HAPPENING MORE OFTEN, HENCE I AM VERY CONCERNED NOW. THE LATEST OCCURRENCE WAS SUNDAY, JUNE 10, 2018. BEFORE THAT, IT WAS INFREQUENT, AND I THOUGHT IT WAS NORMAL OVER THE YEARS, BUT NOW IT IS HAPPENING TOO OFTEN.
Jun 12, 2018
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2013 TOYOTA RAV4. WHILE ATTEMPTING TO REVERSE, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKES CEASED. AS A RESULT, THE VEHICLE JUMPED THE CURB AND CRASHED INTO THREE TRUCKS AND A TREE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 379.*TT CONSUMER STATED SHE STARTED REVERSING AND SUDDENLY THE CAR STARTED ACCELERATION, SHE PRESSED THE BRAKE IT DID NOT STOP AS A RESULT THE CAR WENT OUT OF CONTROL AND HIT 3 PARKED TRUCKS. UPDATED 8/15/18*JB
Nov 16, 2017
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
LA PINTURA DE LA GUAGUA SE ESTA SALIENDO. LAS PUERTAS DELANTERAS TIENEN PROBLEMAS CUANDO QUIERES ABRIR O CERRAR LAS MISMAS CON EL LLAVERO. SE LE DAO A AMBAS PUERTAS DELANTERAS EL MOTOR O LO QUE LE LLAMAN "ACTUATOR" A UNA SEMANA DE DIFERENCIA Y CUANDO INTENTO ABRIR LA PUERTA DESDE ADENTRO PARA BAJARME SE QUEDA CERRADA Y NO ME PERMITE ABRIRLA TENGO QUE ESTAR DNDOLE LOCK/UNLOCK HASTA QUE ME DEJA QUITARLE EL SEGURO PARA PODER BAJARME DE LA GUAGUA; ESTO ASUNTO EN PARTICULAR ME PREOCUPA EN CASO DE ALGN ACCIDENTE NO PUEDA ABRIRLA. OTRO PROBLEMA QUE TIENE ES QUE CADA 3 MESES, ES QUE LAS BOMBILLAS DE "STOP" DEL LADO DERECHO SE DAA Y TENGO QUE ESTAR CAMBINDOLA. ESTO HA SUCEDIDO DESDE APROXIMADAMENTE DICIEMBRE 2015. THE PAINT IS COMING OUT. THE FRONT DOORS HAVE PROBLEMS WHEN YOU WANT TO OPEN OR CLOSE THEM WITH THE KEY RING. BOTH FRONT DOORS DAMAGED THE WHAT THEY CALL THE ACTUATOR A WEEK APART AND WHEN I TRY TO OPEN THE DRIVER'S DOOR FROM THE INSIDE TO GET OUT THE CAR IT IS CLOSED AND I CAN'T OPEN IT I HAVE TO BE HIT THE LOCK/UNLOCK BUTTON UNTIL IT LETS ME REMOVE THE LOCK TO GET OFF THE CAR; THIS ISSUE IN PARTICULAR WORRIES ME BECAUSE IN CASE OF AN ACCIDENT I WON'T BE ABLE TO OPEN THE DOOR FAST. ANOTHER PROBLEM THAT HAS IS THAT EVERY 3 MONTHS, THE BULBS LIGHT FOR STOP ON THE RIGHT SIDE HAS TO BE CHANGE BECAUSE IT DAMAGE AND I HAVE TO BE CHANGING IT. THIS HAS BEEN APPENING SING AROUND DECEMBER 2015.
Aug 11, 2017
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
WHILE STOPPED AT A TRAFFIC LIGHT WITH THE TRANSMISSION IN DRIVE, THE ENGINE SHUT OFF WITHOUT WARNING, AND THE STEERING WHEEL LOCKED. THE RADIO AND HEADLIGHTS REMAINED ON. THIS THE SECOND OCCURRENCE WITHIN 6 WEEKS.
Jan 04, 2017
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE LOCKS DID NOT WORK AT ANYTIME. IF THE VEHICLE WERE LOCKED MANUALLY, IT WOULD NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.
Aug 30, 2016
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
POSSIBLE MALFUNCTION WITH THE AUTOMATIC BRAKING SYSTEM (ABS). CAR FAILS TO BRAKE PROPERLY AND SLIDES WHEN PRESSURE IS APPLIED THE BRAKE. MY WIFE WAS DRIVING ABOUT 45MPH AND WHEN SHE TRIED TO STOP, SLID INTO THE BACK OF AN 18-WHEELER.
Jun 06, 2016
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
THE "POWER BRAKE ACTUATOR" WENT OUT ON MY 2013 TOYOTA RAV-4 THREE TIMES WHILE I WAS DRIVING THE VEHICLE. EVERY TIME THIS HAPPENED, ALL OF THE WARNING LIGHTS ON THE DASH BOARD WOULD COME ON. AT THE SAME TIME ALL OF THE GAUGES INCLUDING THE SPEEDOMETER, THE VEHICLE STABILITY CONTROL, ANTI LOCK BRAKES, TRACTION CONTROL SYSTEM AND POWER STEERING WOULD ALL STOP WORKING ON THE VEHICLE. THIS WOULD MAKE IT ALMOST IMPOSSIBLE TO STOP OR CONTROL THE VEHICLE WHAT SO EVER.
Jan 11, 2016
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
MANUFACTURER: TOYOTA MOTOR CORPORATION VEHICLE IDENTIFICATION NO. (VIN): XXXXXXX. BOUGHT A TOYOTA CERTIFIED AT DEALERSHIP, (PUSH BUTTON) HOWEVER IN SIX OCCASIONS, CAR ENGINE WOULD NOT TURN ON. INDICATOR LIGHT FOR STEERING WAS ON. AFTER SEVERAL TRIES, AND ONCE I PULLED THE STEERING HARD THEN CAR STARTED FINE. TOOK CAR TO DEALER TO CHECK IT, THEY SAID NOTHING WAS WRONG WITH CAR. THE LAST TIME, THE CAR DID NOT START EVEN WITH THE TOYOTA ROAD ASSISTANCE STAFF/TOWING, WAS UNABLE TO GET IT OUT OF GARAGE, AREA WAS TOO LOW. ENDED UP LEAVING CAR AT GARAGE OVERNIGHT. NEXT DAY, I RETURNED THE CAR, DID A TRADE IN FOR NEW TOYOTA. HOWEVER, DEALER OR TOYOTA CO. DID NOT ADMIT PROBLEMS WITH CAR. BATTERY WAS FUNCTIONING FINE AS EVERYTHING ELSE WOULD TURN ON, IE, RADIO, AC ..FAN, LIGHTS.
Dec 01, 2015
AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
THE THROTTLE STUCK ON THE CAR. I COULD NOT STOP THE CAR AND IT WENT OVER A 10 FOOT FALL AND CRASHED TO THE GROUND. IT WAS A VERY SCARY RIDE. I TRIED EVERY WAY TO STOP THE CAR BUT COULD NOT . I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME OF THE UNINTENDED EVENT. I AM STILL VERY SORE THREE WEEKS LATER AND HAVE SOME SPINAL SPRAIN AND WRIST SPRAIN, CERVICAL SPRAIN AND BOTH KNEES BRUISED BOTH KNEES. THE CAR WAS TAKEN TO A COLLISION CENTER FOR REPAIRS AFTER I CONSULTED MY INSURANCE COMPANY....UPDATED 06-16-15 *BF *TR UPDATED 10/2/2017*CN
Mar 26, 2015
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
ON RARE OCCASIONS WHEN DRIVING, I WILL SUDDENLY LOSE POWER. IT'S AS IF SOMEONE HAS SUDDENLY TURNED OFF THE IGNITION SWITCH. DEPRESSING THE GAS PEDAL WILL NOT SOLVE THE PROBLEM. THE ONLY WAY TO REGAIN POWER IS TO TAKE YOUR FOOT OFF THE GAS PEDAL AND THEN PUSH DOWN AGAIN TO REGAIN SPEED. IT CAN OCCUR AT ANY TIME ON FLAT ROADS, HILLS, SNOW OR RAIN COVERED, THERE SEEMS TO BE NO REASON FOR THIS. THE TOYOTA DEALER SAYS HE CAN'T SOLVE THE PROBLEM UNLESS I CAN DUPLICATE THE PROBLEM FOR HIM SO HE CAN SEE FOR HIMSELF WHAT IS HAPPENING & THEN SOLVE THE PROBLEM. BUT I CAN'T DUPLICATE THE PROBLEM! IT'S TOTALLY RANDOM. THIS PUTS ME LITERALLY ON PINS & NEEDLES WHEN I DRIVE BECAUSE WHAT HAPPENS IF I AM PASSING A CAR AND SUDDENLY I LOSE POWER? I HAVE 20000 MILES ON MY VEHICLE AND LOSS OF POWER HAS OCCURED MAYBE 20 TIMES. THIS IS VERY FRUSTRATING AND DANGEROUS. *JS
Feb 08, 2015
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
WHILE DRIVING DOWN A BRIDGE AT APPROXIMATE SPEED OF 36 AND BEFORE THE RED LIGHT I LEFT MY RIGHT LEG FROM THE GAS PEDAL AND PRESSED ON THE BRAKE PEDAL TO GET READY TO STOP BY THE RED LIGHT . AT THAT MOMENT THE BRAKE PEDAL DID NOT RESPOND TO MY LEG PRESSING AND THE TOTAL BRAKING SYSTEM DID NOT RESPOND HAVING CARS STOPPED INFRONT OF ME BY THE RED LIGHT I HAD TO TURN THE STEERING WHEEL TO THE RIGHT AND HIT A BIG TREE. THE DAMAGE REACHED ALMOST TO THE MIDDLE OF THE FRONT HOOD; HOWEVER, NO ANY AIR BAG WAS DEPLOYED OR ACTIVATED DUE TO THE CRASH AND I WAS TRANSFERRED TO THE HOSPITAL BY THE AMBULANCE AND BEEN HOSPITALIZED FOR SEVEN DAYS AND FOR THE FIRST FOUR DAYS I LOST ANY SENSATION IN MY BOTH LEGS WITH A SEVER SPINE PAIN AND UNTIL NOW MY BOTH LEGS HURT ME AND SO DOES MY BACK ( SPINE ). PICTURES ARE AVAILABLE. THE CAR STILL UNDER THE MANUFACTURER WARRANTY AND ALL THE SERVICES WERE CONNECTED BY THE TOYOTA DEALERSHIP SERVICE. THE LAST WAS CONDUCTED AT THE DEALERSHIP ON SEP 15, 2014 AT 13:25 - 14:39. I HAVE ALWAYS TAKEN THE CAR TO THE DEALER'S SERVICE EXACTLY AS THE DEALER RECOMMENDED.....UPDATED 01/23/15 *BF..........UPDATED 12/15/15 *BF *TR UPDATED 9/15/2017*CN
Jan 13, 2015
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE BACKING UP, VEHICLE ACCELERATED RAPIDLY HITTING A PARKED VEHICLE DOING MUCH DAMAGE. WIFE DRIVING MANY YEARS, NEVER HITTING ACCELERATOR WHEN SHE MEANT TO HIT THE BRAKES. DO NOT KNOW WHY RAPID ACCELERATION OCCURRED. HAS NOT HAPPENED MOVING FORWARD. *JS
Jan 01, 2015
SEATS
1 complaint
I GOT MY NEW TOYOTA RAV4 2013 EARLY IN 2013. ON THE SECOND DAY I OWNED IT I NOTICED THAT THE THREE TALL AND BROAD REAR SEAT HEAD RESTS OBSCURED AT LEAST ONE-THIRD OF MY VIEW OUT THE REAR WINDOW. I TOOK THEM OUT AND HAVE KEPT THEM OUT SO I CAN HAVE CLEAR VISION TO THE REAR. IT NEVER OCCURRED TO ME THAT THE TALL AND BROAD HEAD REST ON THE PASSENGER SEAT ALSO OBSCURED MY VIEW OUT TO THE RIGHT. I SIDE-SWIPED ANOTHER CAR EARLY IN AUGUST, AFTERWARD TELLING THE INSURANCE ADJUSTER THAT I DID NOT SEE THE CAR AT ALL, HAD NO IDEA OF WHERE IT HAD COME FROM. IT WASN'T UNTIL SEVERAL WEEKS LATER THAT I REALIZED THAT I HAD NOT SEEN THE OTHER CAR BECAUSE THE PASSENGER SEAT HEAD REST OBSCURED MY 'OVER THE SHOULDER VIEW' TO THE RIGHT. I REALIZE THAT THESE HEAD RESTS ARE PRESUMED TO PREVENT NECK WHIPLASH INJURIES. AS IT HAPPENS I AM A PHYSICIAN AND FULLY UNDERSTAND THE DANGER OF WHIPLASH INJURY. BUT HEAD RESTS SUCH AS THESE, AT LEAST IN THE TOYOTA RAV 4 2013, ARE VERY DANGEROUS AS THEY OBSCURE THE DRIVER'S VISION BOTH TO THE REAR AND TO THE RIGHT. *TR
Oct 13, 2014
EQUIPMENT ADAPTIVE/MOBILITY,VISIBILITY/WIPER
1 complaint
THE NAVIGATION SCREEN IS TOTALLY UNUSEABLE IN DAYLIGHT. SCREEN IS FLAT AND EXPOSED TO SUN. DRIVER HAS TO LEAN WAY OVER AND HOLD RIGHT HAND OVER THE SCREEN TO GET ANY VISIBILITY AT ALL. EVEN THEN IT'S TOO DIFFICULT TO SEE, NOT TO MENTION THE DANGER OF LEANING OVER, USING THE RIGHT HAND TO SCREEN, AND STARING AT THE SCREEN RATHER THAN THE ROAD. TERRIBLE TERRIBLE DESIGN. TOYOTA WILL NOT ADDRESS THE PROBLEM. $1500 MISTAKE FOR ANYONE WHO PURCHASED THIS ADD-ON. *TR
Aug 26, 2014
VISIBILITY,UNKNOWN OR OTHER
1 complaint
SUN ROOF EXPLODED INTO MANY PIECES FLEW OFF AND DAMAGED PAINT JOB OF CAR DIRECTLY BEHIND PIECES WERE FOUND IN MY CAR CAR TRAVELING AT 55 MPG JUST PASSED BURLINGTON VERMONT ON JULY 3, 2014 AT AROUND 11:30 AM NO ONE INJURED IF SOMEONE SITTING BEHIND DRIVER SEAT NOT SURE WHAT WOULD HAVE HAPPENED STOPPED AT TOYOTA DEALER IN SCRANTON VT HE REMOVED REMAINING BROKEN CLASS PART WOULD TAKE 5 DAYS ABLE TO CONTINUE TO DRIVE ON. *JS
Jul 08, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR STARTED ACTIN G UP ON MAY 4TH. DIDN'T WANT START RIGHT AWAY IT STATED AFTER 4 5 TIRES AFTER 3 DAYS OF THAT I TOOK THE CAR TO LOCAL DEALER THEY TOLD ME BATTERY WAS LOW AND THEY CHARGED IT. I BROUGHT THIS CAR BRAND NEW IT HAS ONLY 14 MILE AND I BROUGHT IN MARCH 31 2014. THIS PROBLEM STARTED AGAIN YESTERDAY ( 05/18/2014). *JS
May 19, 2014
STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
I PURCHASED THE 2013 RAV4 LIMITED WITH NAVIGATION AND A BLIND SPOT MONITOR, HOWEVER I DO NOT BELIEVE THE MONITOR WORKS CORRECTLY, IT DOES NOT GIVE ANY INDICATION THAT SOMETHING (ANOTHER VEHICLE) IS APPROACHING UNTIL THE VEHICLE IS AT THE SIDE DOOR OF MY VEHICLE, WAY TOO LATE TO MAKE AN ADJUSTMENT TO YOUR CHANGING LANES. I HAVE HAD IT BACK TO MY TOYOTA DEALERS TWO TIMES, ON THE FIRST VISIT THE CAR WAS IN FOR A 6 MONTH CHECK UP AND I SAID SOMETHING ABOUT IT AT THE TIME, BUT NOTHING SHOWS ON MY VISIT THAT IT WAS CHECKED SO I ASSUMED THAT IT WAS CORRECTED. AFTER THAT VISIT I REALIZED THAT THE BLIND SPOT MONITOR WAS STILL NOT WORKING, SO ON MY ONE YEAR INSPECTION AND CHECK UP I SPECIFICALLY ASKED FOR THE BLIND SPOT MONITOR TO BE CHECKED AGAIN. THIS TIME WHEN I GOT MY BILL FOR THE PENNSYLVANIA EMISSIONS TEST I NOTED THE BLIND SPORT MONITOR WAS NOT PART OF MY REPAIR BILL, SO I QUESTIONED THE SERVICE REP, WHO EXPLAINED THERE WAS NO ADJUSTMENT FOR THIS PART. I WENT TO THE SALES MANAGER ABOUT IT AND SHE SAID SHE WOULD HAVE TOYOTA CONTACT ME. WHEN I WAS NOT CONTACTED BY TOYOTA I SENT A EMAIL TO TOYOTA OWNERS WEB SITE AND MADE A COMPLIANT, THEY RESPONDED THAT I SHOULD TAKE IT BACK TO THE TOYOTA DEALER AND TELL THEM I NEED AN ADJUSTMENT ON THE BLIND SPOT MONITOR, WHICH I DID, WHEN I RETURNED TO PICK UP MY RAV4 I WAS TOLD THEY COULD NOT FIND ANY PROBLEM AND THERE WAS NOTHING COULD BE DONE. MY COMPLIANT IS IF IT IS NOT ADJUSTABLE THEN IT IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. THANK YOU *TR
May 10, 2014
STEERING,AIR BAGS,ENGINE
1 complaint
AFTER READING SEVERAL NEWS STORIES TODAY (04/09/14) ABOUT THE RECALL OF 27 TOYOTA MODELS (INCLUDING 2013 RAV 4), FOR: ?CABLES FOR THE DRIVER AIR BAG MODULE THAT CAN BE DAMAGED, DISABLING THE BAG, THOUGH A WARNING LIGHT WILL COME ON (3.5 MILLION VEHICLES, 1.67 MILLION IN THE U.S.). ?SEATS THAT DON'T LOCK IN PLACE (2.32 MILLION, 670,000 IN NORTH AMERICA) ?STEERING COLUMN BRACKETS THAT MAY BECOME LOOSE OR FAIL (760,000, EUROPE AND ASIA ONLY) ?WINDSHIELD WIPER MOTOR (160,000, ASIA ONLY) ?STARTER MOTOR FIRE HAZARD (20,000, ASIA ONLY) I CALLED THE DEALER WHERE I BOUGHT MY CAR - TOYOTA OF ROCK HILL. I WAS INFORMED THAT RECALLS ARE "COMING," BUT THEY DIDN'T HAVE SPECIFIC INFORMATION FROM TOYOTA YET. I SHOULD BE GETTING A LETTER IN THE MAIL AND THEN I TAKE THE CAR IN FOR SERVICE. FRUSTRATING TO SEE THAT THE MEDIA HAS MORE INFORMATION ON THE ACTUAL RECALLS THAN THE TOYOTA DEALER. SO, IF SOMETHING HAPPENS BETWEEN NOW AND THE TIME I GET "MY LETTER," (MY AIR BAGS FAIL OR THE SEATS BECOME DISLODGED DURING AN ACCIDENT), I'M PRETTY MUCH SCREWED. *TR
Apr 09, 2014
VISIBILITY,STRUCTURE
1 complaint
I HAVE STATED MY COMPLAINT FOR THE THIRD TIME. TWICE WITH CLEARWATER TOYOTA AND ONCE WITH SUN TOYOTA IN HOLIDAY FL. BUT NOTHING COMES OF IT. IN ONE EAR AND OUT THE OTHER. EVERY MORNING ,THE SIDE WINDOWS ON OUR VEHICLE ARE WET WITH WATER DROPLETS FROM NATURAL MORNING DEW. WHEN I LOWER THE WINDOW TO CLEAR THEM ,IT DOESN'T DO IT. UNLIKE ALL OTHER CARS I HAVE OWNED OR SEEN, THE SQUEAKY IS IN CONTACT WITH THE WINDOW WHICH IN TURN "CLEARS THE WINDOWS". IT IS A DEFINITE DANGEROUS SITUATION. AS I REACH THE POINT TO MAKE A LEFT TURN OR A RIGHT TURN I AM CONFRONTED WITH A COMPLETELY BLIND SPOT .I DON'T KNOW IF I CLEARLY EXPLAINED... IT REQUIRES THE DRIVER TO GO OUT AND CLEAR THE SIDE WINDOWS BEFORE ONE CAN SAFELY DRIVE THE CAR. I HAVE MEASURED THE SPACE BETWEEN THE GLASS AND THE RUBBER SQUEAKY AND IT IS AS THICK HAS A PIECE OF PAPER FOLDED IN EIGHT. A LARGE SPACE! WHEN THE WINDOW IS RAISED , AT THE LAST FRACTION OF AN INCH ,BEFORE CLOSING, IT MAKES A QUICK JERK TO COME INTO CONTACT WITH THE SQUEAKY. THE SALES PERSON AGREED THE IT WAS A FAULT BUT REPLIED "THAT'S HOW IT IS..." WHEN I'M DROPPING OFF MY DAUGHTER AT SCHOOL ,IN THE MORNINGS IT'S STILL DARK OUT, AND WHEN I REACH THE POINT TO TURN I MUST LOWER MY WINDOWS TO GET A VISUAL. THE DEALERS DON'T GIVE A [XXX]! CAN YOU CHECK INTO IT? OR DO YOU JUST FILE INFORMATION.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 01, 2014
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
I LEASED 2013 TOYOTA RAV4, AROUND 2900 MILES THE WARNING AND INDICATING LIGHTS ON THE INSTRUMENT PANEL LIT UP WHILE I WAS DRIVING. TOOK THE CAR TO THE DEALER WHO DETERMINED THE CAUSE WAS "SOME ONE HIT ABS SENSOR AND CUT HARNESS ..." SINCE THE SENSORS WERE NOT UNDER WARRANTY, IT WILL COST ME $600 IN REPAIRS. THE FAILED SENSORS ARE USED FOR VEHICLE SAFETY AND TRACTION CONTROL . I THINK THAT THE CABLE HARNESS SHOULD BE DESIGNED TO BE BETTER PROTECTED FROM ROAD HAZARDS AND THE CUSTOMER SHOULD NOT BE LIABLE FOR TOYOTA DESIGN FLAWS. PLEAD FIND ATTACHED SOME SUPPORTING DOCUMENTS. THANK YOU,
Feb 27, 2014
SUSPENSION
1 complaint
WHEN VIEWING MY 2013 RAV4 FROM THE REAR, I NOTICED THAT THE CAR SEEMS TILTED TO THE LEFT, IN OTHER WORDS THE RAV4 SITS HIGHER ON THE RIGHT SIDE THAN THE LEFT. I MEASURED FROM THE TOP OF EACH WHEEL WELL TO THE GROUND AND FOUNDS AN ALMOST 1" DIFFERENCE BETWEEN THE RIGHT SIDE AND THE LEFT ON BOTH THE FRONT AND REAR OF THE RAV4. THE MEASUREMENT WAS REPEATED ON 3 DIFFERENT LEVEL SURFACES WITH THE SAME RESULTS. THE RAV4 WAS RETURNED TO THE DEALER AND THEY AGREED. THEY WROTE ON THE SERVICE INVOICE THAT THIS CONDITION IS "AS DESIGNED AT THIS TIME. ALSO COMPARED TO OTHER LIKE VEHICLES AND FOUND SAME." THE SERVICE MANAGER ALSO STATED THAT THEY FOUND DIFFERENCES FROM 0" TO 3/4" ON OTHER RAV4'S AND THAT THERE WAS NO REPAIR AT THIS TIME. I AM CONCERNED BECAUSE THIS CONDITION MIGHT AFFECT THE HANDLING OF THIS VEHICLE OR RESULT IN UNEVEN TIRE WEAR. *TR
Nov 26, 2013
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
VEHICLE HESITATED WHEN SHIFTING INTO GEAR. NO POWER AND THEN A SURGE CAUSING THE CAR TO JERK. HAPPENS WHEN ACCELERATING FROM STOP INTO FIRST AND SECOND GEAR. THE ECM IS DEFECTIVE AND TOYOTA WAS FORCED TO ADDRESS THIS AFTER CLASS ACTION SUIT SEE RAV4ECMSETTLEMENT.COM, ALTHOUGH THIS RESULTED IN AN EXTENDED WARRANTY RATHER THAN A RECALL. MY CAR IS 4 MONTHS PASSED THE 10 YEAR WARRANTY ALTHOUGH IT HAS LOW MILEAGE. THE FAULTY ECM CAN CAUSE THE TRANSMISSION TO FAIL. THIS IS A DANGEROUS AND UNFAIR SITUATION FOR THOUSANDS OF OWNERS. TOYOTA DID NOT NOTIFY ME OF THIS ISSUE. *TR
Oct 30, 2013
SERVICE BRAKES, HYDRAULIC
1 complaint
2013 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO BRAKE PEDAL MALFUNCTION. *SMD THE CONSUMER STATED WHEN SHE TRIED TO STOP THE VEHICLE, THE PEDAL WENT COMPLETELY TO THE FLOOR AND DID NOT STOP UNTIL SHE HIT A CEMENT POST IN FRONT OF THE PARKING AREA.
Oct 28, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
WHEN DRIVING AT ANY SPEED, UNDER ANY CONDITION, IT IS IMPOSSIBLE TO SEE THE NAVIGATION SCREEN, CAUSING THE DRIVER TO LOOK, RATHER THAN GLANCE, AT THE SCREEN TO DETERMINE DRIVING INSTRUCTIONS, ROAD HAZARDS, WARNINGS, ETC. THE GLARE IS ALMOST BLINDING AT TIMES. *TR
Sep 29, 2013
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
UNINTENDED ACCELERATION. I WAS PULLING INTO PARK AT WORK WITH MY FOOT ON THE BRAKE (FORTUNATELY) AND THE RAV4 SUDDENLY ACCELERATED. *TR
Sep 29, 2013
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
ON LOCAL ROAD, ACCELERATING FROM STOP. VEHICLE SUDDENLY "SHUT-OFF" GOING INTO NEUTRAL AND UNABLE TO PUT BACK INTO DRIVE. STEERING WENT "LIMP". VEHICLE DRIFTED RIGHT, POWER STEERING WAS EFFECTED, STEERING DIFFICULT. VEHICLE COASTED INTO PARKING LOT TO THE RIGHT, FORTUNATELY NO VEHICLES HAPPENED TO BE PASSING ON THE RIGHT AT THAT PRECISE MOMENT, THEREFORE NO ACCIDENTS. BUT THERE COULD HAVE EASILY BEEN ONE. ATTEMPTS AT RESTARTING VEHICLE RESULTED IN "TAKE EV TO NEAREST DEALERSHIP" MESSAGE AND SEVERAL WARNING INDICATORS ON DASH. VEHICLE WAS TOWED TO ORIGINATING DEALERSHIP WHICH IT CONTINUES TO BE DIAGNOSED AND UNRESOLVED. VEHICLE WAS PURCHASED ON 9/3/2013 < 6 DAYS PRIOR. *TR
Sep 11, 2013
Where to Find VIN for Problems Check
To check for problems and complaints on your 2013 TOYOTA RAV4, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2013 TOYOTA RAV4 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2013 TOYOTA RAV4 Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2013 TOYOTA RAV4 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your TOYOTA dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2013 TOYOTA RAV4 have?
The 2013 TOYOTA RAV4 currently has 251 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 TOYOTA RAV4?
The most common problems reported for the 2013 TOYOTA RAV4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 TOYOTA RAV4 problem data come from?
All problem and complaint data for the 2013 TOYOTA RAV4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2013 TOYOTA RAV4?
You can report safety problems with your 2013 TOYOTA RAV4 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2013 TOYOTA RAV4 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2013 TOYOTA RAV4 reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2013 TOYOTA RAV4. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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