2014 TOYOTA RAV4 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
187
Complaints Reported
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Complaints by Component
ELECTRICAL SYSTEM
33 complaints
BATTERY DIED MID-DRIVE NOW THE RADIO HEAD UNIT IS IN A BOOT LOOP RENDERING ALL FUNCTIONS UNAVAILABLE.
Jan 17, 2026
The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM). The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that while driving 20 MPH, and making a right turn, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the local dealer. The approximate failure mileage was 170,000.
Aug 18, 2025
The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Apr 14, 2025
I received a recall letter from Toyota to replace me battery in my 2014 RAV4. I made an appointment with Toyota on 31 in Clinton, NJ for 1/28/2025 at 9:30am. Upon bringing in my car for the recall I was told it will cost me $189.00+tax to replace my battery. The reason was because there is another battery in my car. I advised them that I bought the car second hand and had no reason to check my car's battery at that time. (who knew). In the letter of recall it states that the battery change is "the hold down clamps and short circuit, increasing the risk of fire." With that stated, changing my battery is the benefit to securing safety to me and my passengers. Isn't that the main reason for the recall! Safety by Toyota without Charge!
Feb 20, 2025
The contact owned a 2014 Toyota Rav4. The contact stated that while driving at 45-50 MPH during night hours, a fellow motorist alerted the contact that her vehicle had caught fire from underneath the engine without warning. Upon opening the front, driver-side door, the fire entered the vehicle and the contact quickly shut the door. While in a panic, the contact re-opened the door and jumped out of the vehicle. The vehicle quickly became engulfed in flames and was consumed by the fire. Police arrived at the scene and a police report was filed. The vehicle was towed to an independent tow yard and was deemed a total loss. The road was scorched as a result of the fire which led to the road being repaved. The contact injured both knees and left baby finger after jumping out of the vehicle; the contact also suffered emotional distress due to the fire. The contact did not seek medical attention for her injuries. The dealer was notified of the failure but offered no assistance. Recently, the contact received a recall notice for NHTSA Campaign Number: 23V734000 (Electrical System) which she linked to the failure. The failure mileage was unknown.
Jan 23, 2025
+ 28 more complaints for this component
UNKNOWN OR OTHER
21 complaints
Lift gate struts quit working.The lift gate is no longer is accessible or responsive to the proximity key commands to open or close, even after changing proximity key batteries. You cannot open the lift gate by hand because of the resistance of the hydrolics of the struts. I have complained to Toyota, and the dealership where it was purchased. Both said they would contact me if there was a recall and suggested I file a complaint, which I am doing now. The is a huge inconvenience when grocery shopping, or traveling to spot events, or trying to get the dog to the vet. Luckily I don't use a wheelchair yet. I'm very late in filing this complaint, as the liftgate failure took place in April of 2021. I cannot afford to get them replaced on my limited income. I'm just looking for a little help.
Oct 02, 2025
My 2014 Toyota RAV4 (Blizzard Pearl, paint code 070) began experiencing hood paint peeling in early 2023. I first assumed it was simply a disappointing paint quality issue. However, this past weekend, the problem significantly worsened when large sections of paint on the roof suddenly flaked off completely, leaving exposed metal vulnerable to rust and corrosion. After this severe flaking occurred, I researched the issue online and discovered this problem is widespread among Toyota's with paint code 070. Toyota acknowledged this known manufacturing defect through their Customer Support Program (ZKG), but I was never notified of this program, despite receiving other recall notices. Additionally, my local Toyota dealership did not inform me about ZKG during a service visit before the program expired in 2024. On March 28th, 2025, I called Toyota’s customer service line to request goodwill assistance and was informed that they are not willing to offer any support or extend the program. I was told that the only thing they could do was “document” my case, and that if enough complaints were received, Toyota might reconsider extending the program in the future. I believe this response is quite unreasonable, especially given that this is a clear manufacturing defect now manifesting in catastrophic failure for many customers shortly after the 10-year ZKG window closed. The cost of a full repaint is commonly quoted around $4,000 to $5,000. For many RAV 4's currently valued at approximately $10,000, that repair cost represents nearly 50% of the car’s value—essentially totaling the vehicle due to a known paint defect. It’s an extreme hardship for customers that a widely acknowledged exterior manufacturing issue can result in such significant devaluation and repair costs. For this to happen to so many people just outside the expiration window (which only ended recently in 2024), and for Toyota to decline any extension or support, does not seem fair. Thank you for your time.
Mar 28, 2025
i have just driven the car for about 15 minutes and pulled in a driveway to wait for someone. My car was in park but running, and white smoke started to come out from under the hood. I turned the car off and got out. I walked around to the front of the car and it immediately went up in flames. I called 911 and a police car just happened to be going by and called the fire department. They block off the street and put out the fire but the car was completely trashed.
Feb 24, 2023
My car was glitching and stuttering, then one day the transmission did not engage and the car would not move forward or in reverse. This only happened one time, we were told it is not the transmission, it is the torque converter. I checked on this NTHSA site and found that many Rav4s throughout the years have had torque converter problems and that the warranty has been extended.
Feb 16, 2023
I left to go to work, and the transmission would not engage. I pulled out of the garage, the engine was revving but the car just slowly rolled. I thought it would warm up, but it did not. I was in the street, and I was able to slowly rev and roll the car back into the garage. It was very frightening and dangerous. My husband drove the car, the transmission worked, but sometimes it is still slipping. I'm afraid to drive it. It is only 8 years old and has 126k miles and we maintain it very well. I am so disappointed, we have been driving Toyotas for over 30 years, never had a big problem like this.
Feb 02, 2023
+ 16 more complaints for this component
POWER TRAIN
13 complaints
Transmission fluid was serviced at Bill page Toyota, Falls Church, VA 22042 (102,468 miles on 11/2/2023) Transmission failed to operate at 104,771 miles. Car failed to go reverse, noise from transmission gear. Car was inspected at Toyota Ourishman, Fairfax, VA and concluded transmission problem failed.
Oct 07, 2024
This matter is not related to a accident. This matter is related to a bad transmission on our Rava4. This started at a little over 100.000 miles. Toyota did replace transmission filter and torque converter at 102.000 miles and now we have 152.000 miles at this time, and now our 2nd gear is going out and the transmission needs to be replaced but can't found a rebuilt transmission. Due to back ordered parts. So what are we to do? The Rava4 is worthless without good transmission .Has there been any other related problems like this ? Toyota's are suppose to be good reliable cars.
Jan 22, 2024
The contact owned a 2014 Toyota Rav4. The contact stated while driving 25 MPH, it was noticed that there was smoke coming from under the hood of the vehicle, and the vehicle lost motive power. The contact arrived at the residence and the vehicle burst into flames causing the rear of another vehicle to melt. The fire department was able to extinguish the fire. A police report was filed. No one was injured. The vehicle was not towed or diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 120,000.
Sep 07, 2023
WHEN I FIRST BOUGHT THIS USED CAR WITH AROUND 90000 MILES IT STARTED VIBRATING WHICH LED TO DISCOVERING DRIVE SHAFT REPLACEMENT. ONE YEAR LATER IT NEEDS ANOTHER DRIVE SHAFT AT 118000. DOESNT GET DRIVEN MUCH IN WINTER. NOTICED CAR SHIFTED INTO A LOWER GEAR WHILE DESCENDING DOWN A STEEP HILL WHILE I WAS TRAVELING AT A HIGHER RATE AND HAD TO APPLY BRAKES QUICKLY TO MATCH THE LOWER GEAR. I FELT THIS COULD HAVE CAUSED A PROBLEM IN CAR HANDLING OR DRIVE TRAIN REPAIR. THE REPAIR IS EXPECTED TO COST $550 TO REPLACE THIS SECOND DRIVE SHAFT. PARTS DEALER SAID HE SOLD LOTS OF THESE. I THINK SOMETHING IS WRONG
Aug 31, 2023
The contact owns a 2014 Toyota Rav4. The contact stated while driving from a complete stop at 10-15 MPH, the accelerator pedal was depressed and the vehicle started shuddering, jerking, hesitated and responded in a surging manner. The contact stated that the failure stopped while driving above 25 MPH. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the torque converter needed to be replaced. The dealer informed the contact that she would need to pay a repair fee as Toyota Technical Service Bulletin Number: POL17-06 had expired. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 130,000.
Oct 12, 2022
+ 8 more complaints for this component
ENGINE
11 complaints
1) Vehicle had a recall for something concerning the transmission. Service was done and just after the warranty expired on that issue the transmission went out while driving and I had to put a new one in the vehicle, Toyota did help with $1500 of the cost but it cost me out of pocket over $4000. 2) For the last 2 years the car has been burning oil excessively, I have to put a quart of oil in almost every week. Now the vehicle out of the blue will start shaking and all the warning lights come on and I have to be able to pull over. I no longer can drive on the highway in fear this could happen. I am now being told I need a new or rebuild engine. I seen online that others have had this problem and there was a Class Action Law suit several years ago. What are the chances a Toyota Rav4 would need a transmission and now a engine.
Nov 13, 2025
The contact owns a 2014 Toyota Rav4. The contact’s son stated that while attempting to start the vehicle, the vehicle failed to start and became inoperable, and lost power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.
Nov 13, 2025
The contact owned a 2014 Toyota RAV4. The contact stated that while driving at 30-40 MPH, while depressing the accelerator pedal, the vehicle stopped independently. No warning lights illuminated. The contact mentioned she noticed smoke and flames coming from the engine, and smoke started coming inside the vehicle. There was a fuel odor. present. The contact exited the vehicle and stood on the side of the road, and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to an unknown location. The vehicle was not repaired. The contact mentioned days prior to the battery warning light illuminating, and the battery was determined to be functioning as normal; therefore, the vehicle was resumed to be driven as normal. The manufacturer was not notified of the failure. The failure mileage was unknown
Sep 02, 2025
The contact owned a 2014 Toyota Rav4. The contact stated while driving up a slight grade, the vehicle stalled on the roadway. The contact stated that he saw smoke issuing from under the hood. The contact stated that he exited the vehicle and observed that flames were issuing from under the front end of the vehicle. The contact stated no warning light was illuminated. The contact stated that the fire department was called, however by the time the fire truck arrived the vehicle was fully engulfed in flames. The contact stated that the fire department extinguished the flames with water. The police department was also on scene and wrote a report. The manufacturer was not informed of the failure. The failure mileage was unknown and the VIN was not available.
Dec 11, 2023
WHILE I WAS DRIVING IN CAPITOL REEF NATIONAL PARK ON A WELL GRADED AND FULLY MAINTAINED DIRT ROAD, ALL THE LIGHTS IN MY DASH STARTED FLICKERING, AND THEN MY CARS ENGINE SHUT DOWN. IT FELT LIKE I WAS DRIVING / COASTING IN NEUTRAL. I PULLED OVER AND PUT THE CAR IN PARK, THEN SMOKE STARTED COMING FROM BENEATH THE HOOD. I GOT OUT OF THE CAR. IT WAS A LITTLE SMOKE, THEN MORE, AND THEN SUBSIDED TO BEING BARLEY NOTICEABLE AFTER A COUPLE OF MINUTES. AFTER IT SUBSIDED, I GOT BACK IN THE CAR TO TRY TO START IT, HOPING IT WAS AN OVERHEATED ENGINE AND I MIGHT GET THE CAR TO TURN OVER. IT WOULD NOT START. I CALLED A TOW TRUCK. SHORTLY AFTER THAT, I NOTICED A HISSING NOISE COMING FROM BENEATH THE HOOD, SAW A LIQUID DRIPPING BENEATH THE THE FRONT LEFT (DRIVERS SIDE) PART OF THE CAR. I ALSO SAW A SMALL FLAME. I CALLED 911 TO REPORT THAT MY CAR WAS ON FIRE. WITHIN 10-15 MINUTES, THE CAR WAS COMPLETELY ENGULFED IN FLAMES. THE PARK RANGER, SHERIFF, AND FIRE DEPARTMENT SHOWED UP SHORTLY AFTER THAT. A CHARRED CAR FRAME IS ESSENTIALLY WHAT'S LEFT.
Mar 24, 2021
+ 6 more complaints for this component
STRUCTURE
11 complaints
The contact owns a 2014 Toyota Rav4. The contact stated that during a rainstorm, rainwater leaked into the cabin of the vehicle from the A, B, C, and D pillars and the ceiling control center. The contact stated that the vehicle was serviced several times due to the failure, but the failure reoccurred. Additionally, the rear passenger side carpet was previously replaced due to excessive water entering the vehicle. The contact was concerned that the leaks were near the curtain air bag housing and might cause the air bags to malfunction. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not yet repaired. The failure mileage was 100,000.
Oct 02, 2025
“The factory paint on my 2014 Toyota RAV4 (Blue ) is peeling in large sections on the roof and hood. The metal underneath is exposed. This appears to be a widespread issue affecting this paint color, and Toyota has acknowledged it in other models. I’m concerned about corrosion and long-term durability.”
Jun 13, 2025
In reference to Toyota Motor North America - Customer Support Program ZKG. My Toyota vehicle has experienced paint peeling on the exterior metal body panels. I have applied to receive coverage from Toyota for the paint peeling as part of the ZKG Program. Toyota has denied my request for coverage and did not provide me with notice of the ZKG Program. The paint color of my vehicle is the original factory applied Blizzard Pearl (070) paint color. The vehicle experienced noticeable paint peeling around 9.5-10 years from the Date of First Use of the vehicle. I reported the paint peeling to my local Toyota dealer service center around 5 months after the car was ten years past the Date of First Use. Because the ZKG program coverage had expired by the time I had reported the paint peeling, the Toyota dealer service center referred me to the Toyota Brand Engagement Center. The Toyota Brand Engagement Center denied my request for coverage because the vehicle was reported shortly after the Duration of Coverage. I did not receive notice of the Customer Support Program ZKG from Toyota. I became the owner of this vehicle three years before that the program notification was sent out, but the Toyota Brand Engagement Center representative and a Resolution Specialist both indicated that notices were sent to the previous owner. I purchased the vehicle directly from a Toyota dealership using Toyota financing. The paint peeling did not start until very close to time of coverage expiration for my vehicle. I was unaware that I would be required to report the paint peeling issue to Toyota by a certain date as I was never made aware of the Customer Support Program ZKG from Toyota.
Feb 05, 2025
The contact owns a 2014 Toyota Rav4. The contact stated while the vehicle was parked, the paint on the hood, the front driver-side door, and the rear passenger-side door was peeling. No warning light was illuminated. The VIN was included in an unknown manufacturer's customer program related to the paint issue. The vehicle was taken to an auto body shop where it was diagnosed that certain areas of the vehicle needed to be repainted. The vehicle was repaired however, the failure still occurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Nov 07, 2024
In reference to Toyota Motor North America - Customer Support Program ZKG. My Toyota vehicle has experienced paint peeling on the exterior metal body panels. I have applied to receive coverage from Toyota for the paint peeling as part of the ZKG Program. Toyota has denied my request for coverage and did not provide me with notice of the ZKG Program. The paint color of my vehicle is the original factory applied Blizzard Pearl (070) paint color. The vehicle experienced noticeable paint peeling around 9.5-10 years past the Date of First Use of the vehicle. I reported the paint peeling to my local Toyota dealer service center around two (2) weeks after the car was ten (10) years past the Date of First Use. Because the ZKG program coverage had expired by the time I had reported the paint peeling, the Toyota dealer service center referred me to the Toyota Brand Engagement Center. The Toyota Brand Engagement Center denied my request for coverage because the vehicle was reported shortly after the Duration of Coverage. I did not receive notice of the Customer Support Program ZKG from Toyota. I became the owner of this vehicle in the same year that the program notification was sent out. The paint peeling did not start until very close to time of coverage expiration for my vehicle. I was unaware that I would be required to report the paint peeling issue to Toyota by a certain date as I was never made aware of the Customer Support Program ZKG from Toyota.
Jul 07, 2024
+ 6 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
10 complaints
Our 2014 Rav4 LE with 37k miles caught on fire while parked in a shopping plaza parking lot. The fire department says I was lucky that I wasn't driving the car or I wasn't in the car with children, pets, or elderly parents or we could have died. If my car was parked next to others this fire could have spread and been absolutely catastrophic. We've had our car fully inspected once within the last 6 months, and a limited inspection during an oil change within the last 3 months. I believe the fire started with the battery, we think we were affected by this... https://www.consumerreports.org/car-safety/toyota-rav4-under-investigation-due-to-battery-fire-concerns-a8630737173/ Our battery was inspected recently during an oil change and it was fine. The car has very low miles. Prior to parking the car I noticed a sulfuric rotten egg smell which I thought was coming from one of the nearby restaurants in this plaza. I turned the engine off, rolled up the windows, and put the in-car ventilation on at which point I noticed the smell coming from the vents. I rolled the windows down and was going to pop the hood to investigate but I decided to wait a few minutes for the car to cool down. There were no check engine lights or attention lights on the dashboard. As I got out of the car to walk to the plaza I noticed a small amount of steam coming from between the cracks of the hood. About 45 seconds later when I walked to a nearby storefront I noticed a flame coming from between the windshield and hood. I promptly called 911 and the Skokie fire department arrived on the scene about 5 minutes later. They put out the car fire in about 3 - 4 minutes, but the car was a complete loss.
Apr 06, 2022
Shortly after I purchased the vehicle, the Entune application began sending “movement alerts” and frequently showed that it was in a different location. The dealership said that an update was required, but that did not fix the problem. About a year later, it began to drain batteries repeatedly (4 in one year). The Toyota dealership could not find a problem. After the last battery replacement, I noticed that the Entune app shows that I have over 960,000,000 miles on the vehicle (when the odometer isn’t even at 85,000) and the battery voltage was 14.6 volts! My car was broken into and the front window was broken, but the app failed to inform me of that! About a month ago, I left home and all of the lights on the dash started flashing. The engine temperature was rising (according to the temperature gauge), and then the gauges stopped functioning. The tachometer showed 0 RPMs and I was unable to see the odometer, temperature, or even my speed. After disconnecting and reconnecting the battery cables, it appeared to solve the problem. I am afraid of what may happen next and would trade it in if I could afford to.
Dec 05, 2021
All but one lock has now failed. The truck is not able to be opened. There were no warnings/indications, and now the company is telling me that it is no longer under warranty and it cannot be repaired unless paid for. I do find similar stories online and that the locks fail a second time in some cases.
May 20, 2021
I'VE HAD MULTIPLE ISSUES WITH THIS CAR. THE LOCK ACTUATORS ON ALL THE DOORS AND REAR HATCH CONSTANTLY BREAK, THE RADIO COMPLETELY STOPPED WORKING AND A NEW AFTER MARKET RADIO HAD TO BE INSTALLED SINCE TOYOTA WON'T RECALL THE RADIOS, THE AC BLOWER MOTOR KEEPS SHORTING OUT, AND THE USB PORTS SHORT OUT AND STOP WORKING.
Oct 10, 2020
RADIO WILL COMPLETELY STOP WORKING TO WHERE YOU HAVE TO BUY A NEW $1200 RADIO FROM THE DEALER. ALL DOOR LOCK ACTUATORS WILL STOP WORKING AFTER A PERIOD OF TIME CAUSING YOU TO NOT BEING ABLE TO UNLOCK OR OPEN YOUR DOORS.
Apr 08, 2020
+ 5 more complaints for this component
STEERING
8 complaints
The contact owns a 2014 Toyota Rav4. The contact stated that the power steering assist intermittently failed to operate as needed, with the maintenance warning light displayed on the instrument panel. The vehicle was taken to an independent mechanic and a dealer however, there were no fault codes retrieved. The contact stated that while making a left turn onto a side road, the steering wheel seized, and excessive force was needed to steer the vehicle. The vehicle was taken back to the independent mechanic, where the contact was informed that the vehicle would reset itself. The failure intermittently persisted, and the vehicle was taken back to the dealer where the vehicle was diagnosed with a defective steering column. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not included in the recall. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 118,000.
Sep 10, 2025
The contact owns a 2014 Toyota Rav4. The contact stated while driving at various speeds, the steering wheel seized. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with power steering failure; however, the vehicle was not repaired. The vehicle was also taken to an independent mechanic, who diagnosed the vehicle and confirmed the failure. The contact related the failure to the NHTSA Campaign Number: 15V144000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 109,003.
Jul 25, 2024
I purchased a 2014 RAV4 this past April from a private owner in Daytona Beach, Fla. Everything seemed to be fine and checked out on the test drive both me and my husband took for a spin. I noticed once I got it on the road and onto the highway the sterling wheel seemed very stiff, and I could hear a slight clicking noise. My husband thought it needed new tires since the ones on vehicle were pretty worn. Well, we replaced four tires, and the problem is still there. As I drove the car, I realized it was difficult to drive and keep in a lane. I feel the car as it is is dangerous to drive and it is NOT a comfortable car to drive. I have owned three other Toyota's two Camry's and a Rav 4. I would still be driving my Rav 4 if it weren't for an elderly man hitting my car and it was totaled by the insurance. I looked at several vehicles before I came across this Rav 4. I wish I never did, big mistake.. I always praised Toyota because of the dependability of the vehicles' I don't feel that way anymore. I have been in touch with Toyota Motor Corp., and they offered me NOTHING. I don't qualify for a Recall or extended warranty even though it is a safety issue. What the Toyota dealer here in Florida offered me was a repair bill for $3.000.00 which I cannot afford to have fixed right now. So now I'm stuck with a car that I'm afraid to drive because it has a mind of its own and I am afraid I could end up in a ditch. Thank You Toyota I will never buy again. I am very disappointed in Toyota and the lack of support from Toyota Corp. This has definitely changed my mind about Toyota. I should have bought American, and it would have cost less. Very unhappy Customer not that Toyota cares.
Jun 06, 2023
The first thing that happened was while driving in the day my dash board lights shut off and back on three different times with in 5-7 minutes. Then the next day while driving down the road by vehicle electrical dash board system shut itself off and came back while I was driving. The warning symbol for the electrical steering power flashed on and my steering wheel locked up as I was turning and caused me not to be able to steer normally. Also, my air conditioning shut off and back on during these incidents.
Aug 29, 2021
The contact owns a 2014 Toyota Rav4. The contact stated while driving 20 MPH, the power steering assist message displayed, and the steering wheel became very difficult to turn in either direction. The next day the vehicle was towed to the local dealer who was unable to duplicate the failure. The cause of the failure was not determined, and no repairs were performed. The manufacturer was contacted regarding the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V144000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 74,800.
Aug 19, 2021
+ 3 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
8 complaints
Car on fire
Sep 05, 2024
This car was purchased in March 2024 at Peak Motors in Hickory, NC and on [XXX] 2024, while driving the Check engine light, power steering, oil lamp, A&T temp oil, battery, tire and seatbelt light came on, the RPM went to 0 and we could no accelerate so we coasted down a hill and pull off to restart the car. After restarting it, all the lights disappeared and proceeded home and it happened 2 more times on the way home. The next day our mechanic and tested the battery and alternator, the alternator was good, but battery was weak so we got a new battery. A couple weeks later, the same thing happened and took it back in the mechanic but they could not get any codes nor could get it to reproduce what was happening so nothing could be done. They cleaned the mass air filter, but the same thing happened a few weeks later. The car has been in the shop for a total of 5 times and kept at the shop for 3 weeks. On [XXX] 2024, the car engine died again while in a drive thru and immediately took it to the mechanic 10 minutes away and they were able to get the code P1604 Startability Malfunction but the code is too generic they couldn't pinpoint specifically exactly what is the problem. Because of this being a HUGH safety issue, I contacted the dealer and they said they inspected it but could not provide proof when I asked for paperwork. I contacted Toyota in Asheville, NC where it serviced and they haven' returned my call. I contacted Mike Johnson Toyota in Hickory, NC where it was bought and they had no service records regarding this vehicle. It has passed inspection in Buncombe, NC but nobody can figure out what's going on. I am scared to drive the car because it happens at random times and it puts us at risk of being hit since we suddenly loss power but also puts others at risk as could hit us harming themselves and damaging their car. We drove the car for only a month before all of this began to happen and we just want to feel safe driving and riding in this car again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 04, 2024
2014 Toyota Rav 4 EV with 30,898 miles, the vehicle has full power but no start. towed vehicle to Toyota Dealership for dianostic it was checked with a scan tool and found code U0293, this set the code for lost communication with the EV control system. A special cable was bought to communicate with the vehicle root cause of problem is Traction Motor bad need replaced and service plug at top of battery has blown fuse need replaced. Solution is engine replacement.
Feb 05, 2024
Parked my vehicle 2014 Rav4 at work, went to my office and security called that my Toyota rav4 burst into flames. All caught on video. Sprinklers went off and fire department called. Fire started under the hood. Entire Engine compartment burned. Vehicle totaled.
Aug 04, 2023
The contact owns a 2014 Toyota RAV4. The contact stated while driving 15 mph, the vehicle stalled without warning. After multiple attempts, the contact was able to restart the vehicle. Soon after the vehicle was restarted there was smoke coming from the vehicle and the vehicle stalled again. The contact stated that the battery had caught on fire. The battery was destroyed. The fire department was not notified of the fire. There was no injury sustained. Due to the failure, the contact had the vehicle towed to an independent mechanic for repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the mechanic. The failure mileage was approximately 135,000. The VIN was not available.
Jul 19, 2021
+ 3 more complaints for this component
SERVICE BRAKES
5 complaints
Driver [XXX] was driving down roadway and entire dashboard lite up. Attempted to apply brakes to stop vehicle, but the brakes wouldn't operate causing the vehicle to rear end another vehicle around 25 mph. The vehicle was deemed a total loss and is now with Copart PA-Pittsburgh North 2200 River Rd. Ellwood City, PA 16117. Phone number: 724-758-0480 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Apr 06, 2022
BRAKES HAVE MADE A HARD SCRATCHING SOUND IF VEHICLE HAS NOT BEEN DRIVEN DAILY SINCE ITS PURCHASE. AT 30000 MILE SERVICE, MECHANIC HAS NOTED THAT REAR ROTORS ARE NOT MAKING FULL CONTACT.
Nov 29, 2018
THE BRAKES ALWAYS MADE HARSH SOUNDS AT LOW SPEEDS. AND THE BREAKS WORE OUT BY 30000. THE DEALERSHIP ALSO ADVISED ME THAT MY ROTORS HAD TO BE REPLACED.
Jun 14, 2018
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THERE WAS A LOUD CLICKING NOISE COMING FROM THE BRAKE PEDAL. IN ADDITION, WHEN THE VEHICLE STRUCK A POTHOLE OR WHEN MAKING A TURN, THE CLICKING NOISE WOULD GET LOUDER. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER (DALLAS TOYOTA LOCATED ON DELTON DR DALLAS, TX 75229) WHO STATED THAT THE VEHICLE WAS NOT COVERED BY THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Jun 19, 2017
NOISE WHEN BRAKING,AND PADS NOT RELEASING FROM ROTORS COMPLETELY. *TR
Jan 26, 2015
VISIBILITY/WIPER
5 complaints
TOP OF WINDSHIELD IS COMPLETELY BLACK WHEN DRIVING IN THE DARK AT NIGHT. VISIBILITY IS SPECIFICALLY IMPAIRED WHEN TRAVELING DOWN A HILL IN THE DARK.
Sep 30, 2018
CONSTRUCTION ON 59/20 BROKEN WINDSHIELD
Aug 10, 2018
WHILE DRIVING TO WORK THIS MORNING IN MY RAV 4, I HEARD AN INCREDIBLY LOUD BOOM THAT STARTLED ME. IT SOUNDED AS THOUGH SOMEONE HAD FIRED A GUN JUST OUTSIDE MY CAR. I THEN FELT SOME GLASS SHOWERING DOWN ON ME. I QUICKLY LOOKED AROUND TO SEE IF SOMEONE HAD THROWN A ROCK THROUGH A WINDOW OR SHOT AT MY CAR, BUT ALL WINDOWS WERE INTACT. I THEN LOOKED UP AND SAW THAT MY SUNROOF WAS SHATTERED AND MOST OF THE GLASS WAS GONE. LOOKING IN FRONT OF MY CAR, THERE WEREN'T ANY TRUCKS FROM WHICH ROCKS MIGHT'VE FALLEN. AND LOOKING BEHIND ME, I HADN'T DRIVEN UNDER ANY BRIDGES FROM WHICH SOMETHING MIGHT'VE FALLEN OR BEEN THROWN. I PULLED OFF AT THE NEXT EXIT TO SEE WHAT MIGHT'VE CAUSED THE SUNROOF TO SHATTER. THERE WAS NOTHING TO BE FOUND IN MY CAR TO EXPLAIN IT (NO ROCKS OR OTHER OBJECTS THAT MIGHT'VE FALLEN INTO THE CAR). I THEN NOTICED SOMETHING STRANGE - THE GLASS THAT REMAINED ON THE SUNROOF WAS BENDING UPWARD (AWAY FROM THE CAR) AS THOUGH SOMETHING INSIDE THE CAR CAUSED THE GLASS TO SHATTER. HERE'S A VIDEO I RECORDED SHOWING THE REMAINING GLASS: HTTPS://YOUTU.BE/NZE6NT829TM IT WAS A SCARY EXPERIENCE. I'M GLAD I WASN'T HURT, AND I THANK G-D THAT MY KIDS WEREN'T IN THE BACK SEAT WHEN THIS HAPPENED.
Jul 30, 2018
REMEDY FOR THIS PROBLEM HAS NOT BEEN FORTHCOMING IN A TIMELY MANNER. WHAT'S THE POINT OF ALERTING OWNERS THAT THEY HAVE A PROBLEM THAT NEEDS IMMEDIATE ATTENTION ONLY TO HAVE NO CORRESPONDING SOLUTION AVAILABLE FROM THE MANUFACTURER? THERE SHOULD BE A DEADLINE FOR THIS SORT OF THING.
Apr 07, 2016
WHY ARE THE WIPERS AND WINDSHIELD SO BAD, I CAN SEE BETTER IN THE RAIN WITH THE WIPERS OFF. THERE IS NO DIRT ON MY WINDSHIELD OR DEAD BUGS, I CLEANED THE WINDSHIELD IN MY GARAGE AND THEN DROVE IN THE RAIN TO PROVE A POINT. WHEN THE WIPERS ARE ON IT IS VERY HARD TO SEE BECAUSE OF THE BLURRING ON THE WINDSHIELD IT IS CLEARER JUST LOOKING THROUGH THE RAIN. *TR
Apr 15, 2015
AIR BAGS
4 complaints
My 2014 Toyota RAV4 had an accident (front end collision) No air bags deploy
Nov 16, 2021
MY SISTER ACCIDENTALLY RAN INTO THE BACK OF A BOX TRUCK ON 7/2/2020 AND THE KNEE AIRBAG IN HER TOYOTA 2014 RAV4 DEPLOYED. THE AIRBAG OR COVER CAUSED MAJOR GASHES IN HER LEG AND SHE IS NOW IN THE HOSPITAL AND WILL NEED TO HAVE SKIN GRAFTS. THERE IS A POLICE REPORT THAT IS NOT YET READY. I AM ATTACHING PICTURES OF THE LEG. I HAVE NEVER SEEN DAMAGE LIKE THIS CAUSED BY AIRBAG AND WONDERING IF THERE IS SOME TYPE OF ISSUES WITH KNEE AIRBAGS?
Jul 06, 2020
I WAS DRIVING ON AN OVERPASS AND WAS ABOUT TO TURN ONTO AN ON RAMP TO ENTER INTERSTATE 70 IN LIMON COLORADO AND I STRUCK A VEHICLE ON THE FRONT DRIVERS SIDE OF BOTH OUR CARS. AND MY AIRBAG DIDN'T DEPLOY. I HIT THE STEERING COLUMN WITH MY RIGHT ARM AND LEFT SIDE OF MY CHEST AND STOMACH.
Aug 13, 2015
RAV 4 TRAVELING ON ROADWAY WHEN ANOTHER VEHICLE STRUCK ITS RIGHT FRONT FENDER AND FRONT DOOR IN T-BONE IMPACT. FORCE OF IMPACT WAS ENOUGH TO MOVE RAV 4 TO THE LEFT 2.5 LANES. RIGHT SIDE CURTAIN AIRBAGS DID NOT DEPLOY. *TR
Jul 18, 2014
STEERING,ELECTRICAL SYSTEM
3 complaints
The electric power steering has malfunctioned. The malfunction of the EPS may cause the car to jerk or swerve. The dealership has said they have seen countless problems with the EPS. There is a recall on the EPS in the 2014 Rav4, however this vehicle did not fall under the previous recall. No warning lamps or messages appear for this particular issue with the vehicle. The vehicle is available for inspection. The dealership has quoted $3014.00 for the repair. Steering column assembly replacement and EPS motor replacement.
Jul 11, 2025
The contact owns a 2014 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the steering wheel was difficult to maneuver while turning. There were unknown warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 126,258. VIN tool confirms parts not available.
Jul 15, 2024
My daughter was exiting the the freeway on off ramp and turning right. The car lost electrical power without any warnings on dash or notification. When she tried to turn the steering wheel she was unable to due to loss of power steering. She ended up crossing a median and was able to turn the wheel enough to pull into the suicide lane. She noticed the hood was smoking so she shut off the car and exited the vehicle. Soon the car engine area was in flames. Fire department put out the fire and police made and incident report. The car is unusable.
Sep 20, 2023
UNKNOWN OR OTHER,ENGINE
3 complaints
At least three time this happened while driving upon stopping at a stop sign or traffic light I was proceeding while making a turn after getting the clearance to do so. However the engine shut down and I was perplexed as to what was happening. I discovered the car had shut down and I had to restart the car. Additionally this occurred at a stop sign, while trying to make a sharp turn the car once again shut off and I was in the middle of intresection and other cars were behind me, and other coming towards me and I realized this SUV had stopped running again, putting me in direct harms way.
Nov 05, 2023
RAV4 2014 CAUGHT A FIRE WHEN WAS DRIVEN. THE STEERING WHEEL WAS SUDDENLY STUCK WHEN WAS DRIVEN ON THE LOCAL ROAD AT SPEED LESS THAN 40 MILES, SO PULLED OVER TO THE SHOULDER ON THE ROAD. SUDDENLY THE SMOKES CAME OUT UNDER THE HOOD, AND TURN TO FLAME. THE CAR BURNED ALL FRONT WINDSHIELD, ENGINE, BATTERY, AND HOOD. FIRE TRUCK COMES UP AND POLICEMAN HELP TO EXTINGUISH THE FIRE. IT WAS NO ACCIDENT, NO HIGH SPEED ON LOCAL ROAD, AND NO RAINNING DAY.
Oct 20, 2017
I WAS SITTING IN HEAVY STOP & GO TRAFFIC ON THE HIGHWAY. ALL THREE LANES WERE STOPPED. AND ALTERNATELY INCHING FORWARD DUE TO ACCIDENTS FURTHER DOWN THE ROAD. I WAS STOPPED WITH MY FOOT ON THE BRAKE. MY VEHICLE - THE RAVE 4 SUDDENLYSURGED FORWARD AND HIT THE VEHICLE IN FRONT OF ME. I STOOD ON THE BRAKES AS HARD AS POSSIBLE BUT COULD NOT STOP THE VEHICLE (RAV 4). ALL MY AIRBAGS DEPLOYED. I HAD AN INFANT IN THE BACK SEAT IN A CAR SEAT. I WAS EXTREMELY IN SHOCK AND SHAKEN AND HAD TROUBLE GETTING OUT OF THE VEHICLE AND BACK IN TO GET THE BABY OUT. MY VEHICLE WAS DECLARED A TOTAL LOSS. I ALSO QUESTION WHY ALL AIRBAGS DEPLOYED. TAKATA AIRBAGS
Mar 01, 2017
EQUIPMENT
3 complaints
The contact owns a 2014 Toyota Rav4. The contact stated while driving 10 MPH, the infotainment system started to reset independently. The contact pulled over, turned off, and restarted the vehicle and the vehicle operated normally. The dealer was contacted and stated that there was no recall on the VIN for the failure. The manufacturer was contacted and also stated that there was no recall on the VIN for the failure. The failure mileage was 70,000.
Feb 09, 2023
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE OPERATING THE VEHICLE, THE NAVIGATION/INFORMATION SYSTEM SUDDENLY MALFUNCTIONED. THE SCREEN TURNED A BLUE COLOR AND THE SYSTEM BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PREMIER TOYOTA, 47190 COOPER FOSTER PARK RD, AMHERST, OH) WHERE IT WAS DIAGNOSED THAT THE ENTIRE INFORMATION/NAVIGATION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,194. *TT
Jun 21, 2018
THE SHADE POPPED OFF THE WINDOW AND SMACKED THE CONSUMERS CHILD IN THE FACE. IT SEEMS LIKE THE CORNERS WERE WAY TOO HEAVY FOR THIS PRODUCT TO BE CONSIDERED SAFE IN A CAR. *BF THE CONSUMER STATED HER DAUGHTER HAD A SWOLLEN LIP AND HER LIP WAS BLEEDING. SHE LATER HAD BRUISING ON HER FACE AND HER LIP STAYED SWOLLEN FOR DAYS. *JB...*BF *CN
Jan 11, 2017
VEHICLE SPEED CONTROL
3 complaints
WHEN TRYING TO ACCELERATE FROM A TRAFFIC LIGHT OR STOP THE SUDDENLY STOPS ACCELERATION CAUSING A VERY HAZARDOUS CONDITION, HAS HAPPENED NUMEROUS TIMES, BACK TO DEALER TWICE WITH NO RESOLUTION, WILL BE TAKING IT BACK TO DEALER AGAIN , AFTER 6 TOYOTAS IF THIS CAN'T BE RESOLVED IT WILL BE TRADED FOR ANOTHER MFG. VERY DISAPPOINTED WITH TOYOTA.
Apr 08, 2016
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED UNEXPECTEDLY AND CRASHED INTO A WOODED AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
May 26, 2015
THERE IS A LAG IN THE ACCELERATOR WHEN MOVING FROM VERY SLOW OR FROM A STOP. WHEN MOVING INTO CROSS TRAFFIC IT IS HAZARDOUS AS YOU LOSE SIGNIFICANT SPEED OR ACCELERATION CREATING AN UNREASONABLE RISK THAT THE CROSS TRAFFIC WILL COLLIDE WITH YOUR VEHICLE. THIS IS NOT A ONE TIME OCCURRENCE AS IT HAPPENS ON A CONTINUOUS BASIS. THE DEALER TAKES NO RESPONSIBILITY AND IS DUCKING THE ISSUE. I AM AFRAID IT IS JUST A MATTER OF TIME BEFORE THEY MAY BE SERIOUS INCIDENTS AS OTHER OWNERS HAVE SAID THE SAME THING TO ME. *TR
Jul 04, 2014
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
Year: 2014 Make: Toyota Model: RAV4 Approx. mileage: 60K 2. Incident Details Date of most recent incident: [XXX] Problem: Vehicle stalls and loses power steering while turning. Engine shuts off suddenly, causing complete loss of steering control. Consequence: On [XXX], my son lost control of the RAV4, hit a curb, and went through bushes before stopping. Previous stalls also occurred while turning, with loss of steering assist. This is a severe safety hazard. Frequency: Has occurred multiple times, even after dealership inspection and repairs. 3. Dealer/Repair Info Dealer name: Sarasota Toyota Address: 7435 S Tamiami Trail, Sarasota, FL 34231 Repair attempts: Dealer inspected in August 2025, charged nearly $900, but problem persists. Car is now back in the shop (not Toyota) for a second opinion at an additional cost of over $200. 4. Description My 2014 Toyota RAV4 repeatedly stalls and loses engine power and power steering without warning, especially while turning. On [XXX], my son lost control of the vehicle, hit a curb, and went through bushes before managing to stop. This is extremely dangerous and could have resulted in a serious accident. Sarasota Toyota has inspected the vehicle and charged nearly $900 for repairs, but the defect was not fixed. The vehicle continues to stall and is unsafe to drive. I am pursuing a second opinion at additional expense. This issue places my family and others on the road in danger. I am filing this complaint so that Toyota and regulators address this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 19, 2025
As I drive the multimedia system reboots on its own. Also as I was exiting the freeway coming off a curvy ramp, the car shut down as I was driving and the steering wheel locked for a second and then it came back to life. As this happened the dashboard lit up as if it was in accessory mode. Luckily there was not a lot of traffic on the ramp. Also about 5 months ago i had it repaired at the dealer because of a torque converter extended recall
Oct 31, 2022
FUEL/PROPULSION SYSTEM
2 complaints
I made my report more than 8 months ago and they did not give me an answer about the fuel pump toyota rav4 2013-2018 that all the vehicles are having a problem with a small arie escaping from that part at the top of the tank I was at the dealer and they can't do nothing because they say that this is normal and that who pays for that work and I told him that if that problem occurs, the entire vehicle has to do a recall for that problem
Feb 19, 2024
MY 2014 RAV4 HAS A FUEL LINE LEAK. THE SERVICE DEPARTMENT CLAIMS IT IS DUE TO A MOUSE AND WILL NOT FIX IT UNDER WARRANTY. I THINK IT APPEARS THAT THE LINE HAS BEEN SCRAPED RATHER THAN CHEWED. BUT IF IT WAS DAMAGED BY A MOUSE THIS IS ALSO AN ISSUE. THE FUEL LINE SHOULD NOT BE EDIBLE BY RODENTS. WAY TOO MANY AUTOMOBILE PARTS ARE BEING MADE FROM "EDIBLE" COMPONENTS. THIS IS A SERIOUS SAFETY HAZARD. I HAVE BEEN WARNED I SHOULD NOT DRIVE MY CAR - THAT IT COULD CAUSE A FIRE. FROM INFORMATION AVAILABLE ON THE INTERNET AND FROM A LOCAL REPAIR PLACE I HAVE FOUND THAT A LOT OF WIRING AND OTHER PARTS ARE RODENT EDIBLE AND CAUSING A LOT OF DEFECTS.
Oct 20, 2015
SEATS
2 complaints
I have been experiencing a strange burning smell in my RAV4 for the past week but was unable to locate the source. No warning lights were active on the dash and the vehicle was functioning properly. Because I live in a colder climate I generally use the heated seat function daily, but would like to clarify that the use of my vehicle amounts to less than an hour a day with my combined morning and afternoon commute. Today I noted that there is a sizeable hole in my driver seat that is burned and melted from the heated seat function. I have not turned the heated seat function back on for fear of a fire.
Feb 03, 2022
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2014 TOYOTA RAV4. THE CONTACT STATED WHILE HER HUSBAND WAS AT A STOP LIGHT, A VEHICLE APPROACHING BEHIND REAR ENDED THE VEHICLE. DUE TO THE IMPACT, THE VEHICLE JOLTED FORWARD AND CRASHED INTO THE VEHICLE IN FRONT AND ANOTHER VEHICLE WHICH WAS TO THE LEFT. THE FRONT DRIVER SEAT COLLAPSED AND WAS DEFORMED DURING THE IMPACT. IN ADDITION, THE HEAD REST COMPLETELY DETACHED FROM THE FRONT DRIVERS SEAT. THE CONTACT WAS ASKED ABOUT THE AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED DURING THE IMPACT. THE DRIVER SUSTAINED CHEST INJURIES AND WAS TAKEN TO THE HOSPITAL FOR MEDICAL ATTENTION. A PASSENGER SITTING IN AN UNKNOWN LOCATION OF THE VEHICLE WAS ALSO INJURED AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A IMPOUND LOT AND THEN TOWED BY THE INSURANCE COMPANY WHERE AN ADJUSTER WAS TO INSPECT THE VEHICLE. A POLICE REPORT WAS FILED. A LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Jan 23, 2020
EXTERIOR LIGHTING,UNKNOWN OR OTHER
2 complaints
VEHICLE WAS PARKED, JUST TURNED THE CAR FROM ENGINE ON TO OFF WITH JUST THE BATTERY ON RUNNING THE RADIO WHILE I WAS PREPARING TO EXIT THE VEHICLE. SUDDENLY THE ENTIRE RADIO SYSTEM COMPLETELY STOPPED WORKING. I LOOKED AT MY INFOTAINMENT SCREEN AND IT WAS CERTAINLY HAVING A ISSUE BECAUSE EVER SINCE THAT DAY OVER ONE YEAR AGO I HAVE NOT BEEN ABLE TO LISTEN TO RADIO, USE GPS, USE BLUETOOTH, ETC. I BELIEVE THIS TO BE UNDER A SAFETY ISSUE DUE TO 1) LOSS OF PHONE/BLUETOOTH (USE OF MOBILE PHONES WHILE OPERATING THE VEHICLE IS REQUIRED IN MANY STATES TO GO THROUGH BLUETOOTH) AND I CANNOT COMPLY WITH THESE LAWS IF MY SYSTEM HAS MALFUNCTIONED, 2) I PAID FOR A VEHICLE WITH A GPS NAVIGATION FOR A REASON AND NOW I LOST THAT EXPENSIVE CAPABILITY AS WELL, 3) RADIO'S ARE USED TO KEEP THE DRIVER ALERT AND FOCUSED AND THIS WAS LOST 4) THE LOOPING SCREEN IS EXTREMELY BRIGHT, CANNOT BE DARKENED AND IMPOSSIBLE TO DRIVE AT NIGHT WITH IT. I HAVE HAD TO COMPLETELY COVER OVER MY SCREEN SO NOW IT'S LIKE I'M DRIVING A FLINTSTONES VEHICLE WITH NOTHING TECHNOLOGY WISE IN THIS $25,000 VEHICLE I PAID FOR. "TOYOTA CUSTOMER CARE CONTACT US - I CONTACTED TOYOTA VIA PHONE CALL EARLIER TODAY WITH LIMITED RESULTS, BUT LATER EMAILED TOYOTA AND PROVIDED A LINK TO THIS PAGE. THE CUSTOMER CARE REPRESENTATIVE SUGGESTED THAT ANYONE HAVING PROBLEMS WITH THEIR RADIO/NAVIGATION SYSTEM SHOULD CALL AND EMAIL THEIR COMPLAINTS. TOYOTA IS NOT CURRENTLY OFFERING ANY REMEDY OR ASSISTANCE TO PREMATURELY FAILING RADIO SYSTEMS THAT ARE OUT OF WARRANTY, BUT ALL CALLS AND EMAILS ARE MONITORED AND WHEN THERE ARE MULTIPLE COMPLAINTS, TOYOTA WILL RECOGNIZE A PROBLEM AND MAY OFFER ASSISTANCE OR REIMBURSEMENT." HTTPS://WWW.CARCOMPLAINTS.COM/TOYOTA/RAV4/2014/ACCESSORIES-INTERIOR/
Dec 11, 2019
NAVIGATION/BLUETOOTH/MEDIA FUNCTION SCREEN NO LONGER WORKS, IT HAPPENED WHEN I STARTED IT ABOUT A MONTH AGO AT 65,750 MILES ON MY CAR. I'VE READ THAT THIS USUALLY HAPPENS AROUND 65,000 MILES TO 70,000 MILES FOR THIS MODEL AND CAN COST UP TO $2,000 TO $3,000 TO GET IT FIXED. IT STARTS OFF AS A BLACK SCREEN THEN LIGHTS UP LIKE ITS DOWNLOADING SOMETHING THEN GOES BLACK AGAIN. ITS A SAFETY ISSUE BECAUSE DRIVING AT NIGHT OR EARLY MORNING WHEN ITS DARK NO MATTER HOW LOW OF A SETTING YOU HAVE FOR YOUR DASH LIGHTING SETTING WHEN IT LIGHTS UP ITS EXTREMEY BRIGHT. AND EVEN THOUGH I KNOW IT WILL HAPPEN IT STILL MAKE ME TAKE MY EYES OF THE ROAD TO LOOK AT IT. AND LIVING IN THE COUNTRY THAT IS A COUPLE OF SECONDS I CAN'T AFFORD, LUCKILY I HAVE YET TO HIT A DEER OR OTHER LIVING THING.
Sep 09, 2019
VISIBILITY
2 complaints
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 50 MPH, AN ABNORMAL NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF FRACTURED AND EXPLODED. GLASS PIECES SHATTERED BETWEEN THE HEAD LINER AND THE METAL ROOFING. THE SOFT COVER WAS CLOSED AND PREVENTED GLASS FROM ENTERING THE INNER PART OF THE VEHICLE AND INJURING THE CONTACT. THE DEALER (TOYOTA OF BOERNE, 31205 FRONTAGE RD, BOERNE, TX 78006, (888) 311-6058) REPLACED THE PART AND CLEANED THE INTERIOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mar 22, 2018
I WAS DRIVING ON I-82 BETWEEN SELAH AND YAKIMA AT APPROXIMATELY 65 MILES PER HOUR. THE WIND WAS BLOWING FAIRLY AGGRESSIVELY OUTSIDE THAT DAY AND THE TEMPERATURE WAS ROUGHLY 70 - 75 DEGREES. WHILE DRIVING MY SUNROOF SUDDENLY EXPLODED. NO ROCK HIT THE CAR AND I WAS NOT DRIVING UNDER AN UNDERPASS WHERE ANYONE COULD HAVE THROWN SOMETHING AT MY CAR. THE SOUND WAS LIKE A GUNSHOT. I SINCERELY THOUGHT I HAD BEEN SHOT AT. GLASS FLEW EVERY WHERE. MY SUNROOF VISOR WAS OPEN SO THE SHARDS RAINED DOWN INTO MY CAR AND ALL OVER ME. I HAD GLASS DOWN MY NECK, IN MY HAIR, AND EVEN FOUND A PIECE ON MY EYELID WHEN I RUBBED MY EYE AND CUT MY EYELID AND THE SKIN NEAR MY INNER EYE. THERE WAS NOTHING I WAS AWARE OF THAT OCCURRED ON THE ROAD THAT DAY THAT WOULD HAVE CAUSED THE SUNROOF TO BREAK. BUT IT BLEW OUT WITH EXTREME FORCE. *TR
Apr 28, 2016
EXTERIOR LIGHTING
1 complaint
Headlight Brightness - it's been degrading for the last 10 yrs to the point that I don't feel safe driving in the dark anymore. I've already had the lenses buffed out, but that only helped about 20%. The brightness looks like I have a dead battery (it's brand new). Not sure if this is a bulb or lens issue but it's not safe.
Nov 03, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
2014 Toyota RAV4 perfectly good headlight bulb stops working on low beam selection, severely limiting visibility for night-time driving. Looks like everyone on the internet is having the same problem.
Dec 28, 2023
SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
The engine make noise and it leaks under the car inside the car by your passenger side
Sep 03, 2022
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Steering and brakes quit working while driving. Able to safely get off road. Took to Toyota Service Department. Per invoice "improperly installed battery caused everything to melt" battery installed by AAA in March 2020. Size 35 battery. Extensive damage.
Aug 18, 2022
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
Audio System, Navigation. Cannot enter and use set up Menu for Radio, CD. The Panel continuously displays the screen of the software, hardware, Entune starting and restarting.
Mar 31, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
On Sunday, Aug 29th, our RAV4 caught fire in our driveway. The vehicle was off/parked at the time and required the fire department to extinguish. The fire spread to our truck which was parked next to the RAV4. Both are a complete loss.
Aug 31, 2021
STEERING,ENGINE
1 complaint
The contact owned a 2014 Toyota Rav4. The contact stated while making a right turn at an undisclosed speed, the steering wheel was difficult to turn. During the failure, the instrument panel flashed approximately 4-5 times before going black. The contact stepped out to look under the hood and noticed a small fire. The police department was contacted and arrived and put out the fire. A police report was filed. The vehicle was towed away and deemed a total loss. The contact was not injured. Medical attention was not needed. The dealer was not contacted. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 102,000.
Jul 12, 2021
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Making a turn onto a local toll road and entire car went dead without warning of any kind. I had to struggle with loss of power steering to complete turn without going off road. Car came to a stop. I tried to call my wife to advise her I was having car problems which is surprising as I haven't had issues previously and had an earlier version of the RAV4 that I drove for 210,000 miles. Anyway, another vehicle stopped alongside and inquired if I needed assistance. As I talked, I noticed a smokey smell from what I had initially assumed was steam. I stepped outside the vehicle and observed through the drivers side front wheel well to see fire at the bottom of the engine compartment. Since I was driving to trails to ride my mountain bike, I had a water bottle and squeezed it onto the flames which partially extinguished and then relit. I hit the hood release but decided it was better to leave the hood down. I went to the rear lift gate to open it to retrieve my expensive carbon fiber mountain bike but it was locked. I tried to open the back driver side door also without success and tried hitting the unlock button on the drivers door but there was no power. About this time the smoke coming from the hood increased and I decided to heed the advise being given to step away from the car. Had I remembered sooner, I probably could have reached around the driver's seat to recover my wallet from the back pocket of the seat. As the fire increased, I stepped increasingly further back from the vehicle. About 5 minutes into the fire a state trooper arrived and expended his only extinguisher in an unsuccessful attempt to put out the fire. It was probably another 12-15 minutes before the fire department arrived to extinguish the fire but by that time, the car and its contents were a total loss.
Jun 01, 2021
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I was driving down the road. I slowed up for a light and it turned green and started to go and my car turned off. Electrical still worked but engine was off.
May 22, 2021
AIR BAGS,STRUCTURE
1 complaint
AIRBAGS WERE NOT DEPLOYED AFTER A CRASH THAT LEFT THE CAR CONSIDERED A 'TOTAL LOSS'. THE CAR HIT A POLE AND THE AIRBAGS DID NOT DEPLOY AT ALL. CAUSING DRIVER TO INJURE FINGER AND MISS TIME FROM WORK.
Oct 24, 2020
SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE FRONT PASSENGER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER COAD TOYOTA LOCATED AT 357 SIEMERS DR, CAPE GIRARDEAU, MO 63701, (573) 335-2927, WHERE IT WAS DIAGNOSED WITH NEEDING SEAT BELT ASSEMBLY TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Aug 11, 2020
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
FUEL GAUGE LIGHT IS ON EMPTY BUT THE CAR HAS A FULL TANK
Jul 16, 2020
POWER TRAIN,SERVICE BRAKES
1 complaint
THE INCIDENT OCCURRED ON 11/13/2019 @ 8:30AM. I HAD STARTED MY 2014 TOYOTA RAV4, PULLED OUT FROM UNDER THE CARPORT APPRX. 25FT AND PUT THE VEHICLE IN PARK AND FULLY ENGAGED THE PARKING BRAKE I ALWAYS DO THIS IF I NEED TO LEAVE THE VEHICLE RUNNING FOR ANY REASON. IN THIS CASE I WAS HEATING THE INTERIOR AS IT WAS CHILLI. I WENT BACK INSIDE MY HOME TO GET THE ANIMAL CRATE THAT CONTAINED MY CAT WHO NEEDED TO GO TO THE VET. AS I WAS LOADING THE CRATE INTO THE FRONT SEAT THE VEHICLE BEGAN MOVING IN REVERSE. I WAS BETWEEN THE OPEN DOOR AND THE VEHICLE ITSELF AND AFTER FREAKING OUT A SECOND LOOKED TO SEE IF THE PARKING BRAKE HAD DISENGAGED. IT HAD NOT.AT THAT POINT I WAS ALONG FOR THE RIDE AND THE CAR DRUG ME TOWARD THE LAUNDRY ROOM AND I WENT UNDERNEATH THE OPEN DOOR HOLDING ONTO THE ARMREST. WHEN I HAD TO RELEASE MY TRIP I WAS LAID OUT ON MY BACK WITH MY ARMS AND HANDS RAISED. THE RIGHT FRONT TIRE CAME INTO CONTACT WITH FIRST MY LEFT ELBOW THEN WRIST THEN HAND WRENCHING MY LEFT SHOULDER AS IT DID SO. THIS ACCIDENT SHOULD NEVER HAVE OCCURRED. THE SAFETY MEASURES FAILED. I BOUGHT THE CAR IN OCTOBER 2017 AND HAD NO TROUBLE DOING THE EXACT SAME THING AS DESCRIBED MANY MANY TIMES. TOYOTA HAS BEEN NOTIFIED AND NOW NEEDS TO GO TO ANY LENGTHS NECESSARY TO MAKE SURE THIS DOES NOT HAPPEN TO ANYONE ELSE.
Nov 24, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
CAR RANDOMLY STOPPED ACCELERATING WHILE ON THE FREEWAY. THE CHECK EV SYSTEM LIGHT CAME ON WITH A TURTLE IN A CIRCLE AS WELL. THANKFULLY WE WERE ABLE TO PUSH TO SIDE OF ROAD.
Oct 28, 2019
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER STOP UPON TURNING RIGHT TO BLEND WITH TRAFFIC ENGINE LOOSES ALL POWER , RPM DROPS FROM 1500 TO 400 , THEN WILL CATCH IN ABOUT 4 TO 5 SECOND AND ACCELERATE , HAS HAPPENS 12 TIMES IN THE LAST 2 MONTHS CAR HAS 11000 MILES ON IT
Oct 09, 2019
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AUDIO NOT WORKING REPEAT RELOADING . SOME HOW BACKUP CAMERA IS WORKING
Apr 06, 2019
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
LEFT REAR TAIL LIGHT - WATER IS ACCUMULATING INSIDE THE TAIL LIGHT LENSE - POTENTIAL FOR ELECTRICAL SHORTAGE AND INABILITY TO WARN VEHICLES BEHIND RAV4 THAT CAR IS TURNING OR BRAKING
Mar 04, 2019
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE THE CONTACT WAS ATTEMPTING TO PULL INTO A PARKING SPOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BODY REPAIR WOULD COST APPROXIMATELY $4,700. THE MECHANIC SUGGESTED THAT THE ACCELERATION MAY HAVE BEEN CAUSED BY THE TRANSMISSION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000. THE CONSUMER STATED THAT THE FRONT AIRBAG DID NOT DEPLOY. *JS
Dec 21, 2018
SERVICE BRAKES, HYDRAULIC
1 complaint
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH APPROACHING A RED LIGHT, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE BRAKE PADS AND ROTORS WERE CHECKED BY THE CONTACT AND FOUND TO BE IN GOOD WORKING CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER (HIXSON TOYOTA, 11981 LAKE CHARLES, LEESVILLE, LA 71446) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Jul 25, 2018
STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE HATCH WILL NOT CLOSE FULLY UNLESS I PUSH ON IT. IT'S A SELF CLOSING DOOR. NOW IT STOPS 3/4 OF THE WAY DOWN AND STAYS OPEN. THE VEHICLE IS BEING LOADED AND THEN CLOSED. IT IS STATIONARY.. I'VE HAD IT IN THE DEALERSHIP 3 TIMES. I'VE QUERIED ON-LINE AND OTHERS HAVE HAD THIS PROBLEM
May 11, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SHUT OFF COMPLETELY AND TURNED ON AND OFF REPEATEDLY, AND INSTANTANEOUS FOR A FEW SECONDS (LIKE IT WAS BLINKING) SUPER FAST. EVERYTHING WAS GOING ON AND OFF. AS I WAS PULLING ONTO THE SHOULDER FROM THE MIDDLE LANE ON THE HIGHWAY, IT SHUT OFF COMPLETELY!!! I COULDN'T EVEN PUT MY HAZARDS ON. I WAS WAITING IN THE CAR FOR A TOW TRUCK AND MY HUSBAND, I WAS WITH MY DAUGHTER. THE CAR STARTED TO SMOKE AND FLAME AND WAS ON FIRE. WE JUMPED OUT AND YET WAS UP IN FLAMES!!!!!!!
Jan 31, 2018
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
MY NAME IS [XXX]. THE TOYOTA SERVICE HISTORY OF MY VEHICLE FROM TOYOTA. IT STATES IN FEBRUARY 2017 BRAKES IS GOOD WITH 8MM ON THE FRONT BRAKE PADS. NEXT SERVICE IS IN JUNE 2017, WITH 5,174 MILES LATER BRAKES ARE AT 3.5MM AND NEEDS TO BE REPLACED. I WAS NOT TOLD THAT THE DRIVER SIDE IS AT 3.5 AND THE PASSENGER SIDE WAS 6.0 MM. THE ISSUES STARTED WHEN THEY WERE REPLACED ON 12/4/2015. [XXX]STATED IT WAS ON MY DRIVING AND NOT THE BRAKES. IT CONTINUES FROM THE FIRST BRAKE SERVICE TILL TODAY. IF YOU WANT ANY MORE OF THE SERVICE HISTORY I DO HAVE IT IF YOU NEED IT. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Nov 21, 2017
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2014 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO LOCK THE VEHICLE DOORS, BOTH THE FRONT DRIVER AND PASSENGER DOOR LOCKS FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE CONTACT STATED THAT THE DOORS HAD TO BE LOCKED AND UNLOCKED MANUALLY. IN ADDITION, THE REAR PASSENGER DOOR LOCK ALSO FAILED TO UNLOCK WHEN LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER (DICK DYER TOYOTA, LOCATED ON 240 KILLIAN COMMONS PARKWAY COLUMBIA, SC 29203) WHERE IT WAS DIAGNOSED THAT DOOR ACTUATORS ON BOTH SIDES NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,312.
Jun 28, 2017
TIRES
1 complaint
DUNLOP GRAND TREK TIRES ARE SEPERATING AT TREAD-DOT U2F5 3M5R3413
May 07, 2017
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
RECENTLY I WAS DRIVING MY 2014 RAV4 NEAR DOWNTOWN TAMPA ON ADAMO DRIVE AND WAS TAKING A LEFT TURN, AND SUDDENLY I HEARD SOME KIND OF NOISE AND FELT LIKE MY VEHICLE WENT DEAD WITHOUT ANY ELECTRICAL POWER AND IT STARTED REVERSING ON IT'S OWN AND SPUN TO RIGHT. FORTUNATELY SINCE I WAS TAKING A TURN I WAS HARDY AT A SPEED OF ABOUT 10 MPH AND HENCE MY FRONT RIGHT PASSENGER SIDE DOOR & HEAD LIGHT ETC. GOT DAMAGED AND THERE WAS A VERY MINIMAL DAMAGE TO THE FRONT FENDER ON THE DRIVER SIDE OF THE VEHICLE BEHIND OUR RAV4. FOR THE SAME REASON NONE OF US - EITHER MYSELF, MY FRONT CO-PASSENGER OR THE DRIVER OF THE VEHICLE BEHIND OUR RAV4 WERE PHYSICALLY HURT AND WERE VERY SAFE AFTER THIS INCIDENT. THE DRIVER OF THE VEHICLE BEHIND OUR RAV4 INFORMED THAT HE HEARD A KIND OF STRANGE SOUND AND SAW OUR RAV4 REVERSING & TURNING RIGHT, AND HE MOVED AWAY INTO THE RIGHT LANE. THE POLICE OFFICER, WHO HAS COME ALSO INFORMED THAT SHE HAS COME ACROSS THIS KIND OF INCIDENTS WITH TOYOTA VEHICLES RECENTLY, AND DID NOT GIVE ME CITATION AFTER REVIEWING MY INCIDENT FREE DRIVING RECORD AND ALSO SHE COULD NOT FIND REASON FOR THIS FREAK INCIDENT WHICH LOOKS MORE LIKE A MECHANICAL DEFECT OF MY RAV4, AND ADVISED TO TAKE TO TOYOTA DEALER FOR FURTHER INVESTIGATION & RESOLUTION. ON FURTHER RESEARCH WE FOUND THAT THERE IS A SERIOUS RECALL - "ELECTRICAL POWER ASSIST SYSTEM" (EPS) FOR 2014 RAV4 WHICH WAS IDENTIFIED & DOCUMENTED BY TOYOTA ON 03/13/2015 BUT WAS NOT NOTIFIED TO THE CUSTOMERS. WE HAVE CONTACTED TOYOTA COMPANY, COMPLAINED ABOUT THIS INCIDENT, INFORMED THE RECALL AND WE ARE WAITING FOR A RESPONSE FROM TOYOTA AFTER A THOROUGH INVESTIGATION, COMPUTER DATA ANALYSIS FROM OUR RAV4. I AM HEREWITH ATTACHING THE DOCUMENTATION FOR THE RECALL. I AM VERY MUCH WORRIED & CONCERNED ABOUT THIS INCIDENT, SINCE IT IS OF VERY SERIOUS SAFETY ISSUE. PLEASE REVIEW AND REPLY AS SOON AS POSSIBLE. THANK YOU IN ADVANCE. *TR
Sep 11, 2016
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
UNINTENDED ACCELERATION. BEFORE STARTING WORK, MY WIFE WAS ATTEMPTING TO SLOWLY PARK OUR 2014 RAV4 AT LESS THAN 2 MPH IN AN EMPTY PARKING SPACE IN THE PUBLIC PARKING LOT WHERE SHE WORKS WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN REACHING A FINAL SPEED OF 21 MPH IN THE SPAN OF APPROXIMATELY 2 TO 3 SECONDS. DURING THESE 2 TO 3 SECONDS THE VEHICLE TRAVELED A DISTANCE OF APPROXIMATELY 27 FEET FROM THE EMPTY PARKING SPACE, RUNNING OVER THE PARKING SPACE CONCRETE CURBS AND HIT A PARKED VEHICLE ON THE RAV4 RIGHT AND THEN RAN INTO A TREE, WHICH WAS THE ONLY THING THAT STOPPED THE VEHICLE. MY WIFE APPLIED THE SERVICE BRAKE TO TRY TO STOP THE VEHICLE BUT THIS EFFORT DID NOT PREVENT THE VEHICLE FROM ACCELERATING. AFTER HITTING THE TREE MY WIFE SHIFTED THE VEHICLE INTO PARK AND PUSHED A BUTTON TO TURN THE ENGINE OFF. THE AIR BAGS DID NOT DEPLOY AFTER HITTING THE TREE AT 21 MPH. WE NOTIFIED TOYOTA OF THE PROBLEMS REGARDING SUDDEN ACCELERATION, SERVICE BRAKE AND THE NON-DEPLOYED AIR BAGS. TOYOTA OPENED A CASE AND SENT AN INSPECTOR TO INSPECT THE RAV4. WE RECEIVED A LETTER FROM TOYOTA STATING THEY FOUND NO EVIDENCE OF ANY TYPE OF MANUFACTURING OR DESIGN DEFECT. WE DO NOT FEEL SAFE IN THIS VEHICLE. WE ARE NOT DRIVING THE 2014 RAV4 DUE TO THIS SERIOUS SAFETY DEFECT OF SUDDEN UNINTENDED ACCELERATION. VEHICLE SAFETY FAILURE MILEAGE WAS 2,577 MILES.
Nov 30, 2015
STEERING,POWER TRAIN,ENGINE
1 complaint
WHILE MAKING A TURN UNDER 10 MPH THE VEHICLE SUDDENLY ACCELERATED WITH THE FOOT OFF THE ACCELERATOR PEDAL. THIS HAS HAPPENED 3 TIMES WITH 2 TRIPS TO THE DEALERSHIP RIGHT AFTER. DEALER COULD NOT FIND ANYTHING WRONG. ONLY A QUICK REACTION ONTO THE BRAKE PEDAL STOPPED THE CAR FROM HITTING SOMETHING. 2 OF THE TIMES THE VEHICLE WAS TURNING UP A SLIGHT HILL. THIS NEEDS TO BE INVESTIGATED SINCE TOYOTA CAN'T FIND AN ISSUE, A UN-EXPERIENCED DRIVER MAY NOT REACT FAST ENOUGH TO PREVENT AN ACCIDENT.
Nov 25, 2015
AIR BAGS,SEAT BELTS,STRUCTURE
1 complaint
CAR 1 CUT IN FRONT OF CAR 2, CAR 3 (OURS) STOPPED 1 CAR LENGTH AWAY, WHEN STARTED TO DRIVE PAST THE CRASH SUDDENLY CAR 4 SLAMMED INTO CAR 3 (OURS) AND PUSHED MY WIFE'S CAR INTO CAR 2 AND CAR 2 INTO CAR 1 AGAIN. AIRBAG FAILED TO DEPLOY, SEAT BELT LOCKED AND EMS HAD TO GET MY WIFE OUT. WHEN THIS HAPPENED MY WIFE WAS DRIVING ON I95 HEADING SOUTH JUST PASSING EXIT 60 HYPOLUXO DR AT ABOUT 45MPH WHEN SHE WAS ABLE TO STOP. SHE WAS GOING LESS THAN 5 MPH WHEN SHE WAS HIT BY CAR 4....UPDATED 11/05/15 *BF *JS
Nov 02, 2015
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE SLOW MOVING IN A CROWDED PARKING LOT. WHEELS CONTINUED TO SPIN AND ACCELERATE EVEN AFTER CAR HAD COLLIDED WITH OTHER (PARKED) CARS, AND CONTINUED TO ACCELERATE WITH NO RESPONSE FROM THE BRAKES. IT COLLIDED IN QUICK SUCCESSION WITH FOUR CARS UNTIL IT FINALLY STOPPED (CAR WAS TURNED OFF). LUCKILY NO ONE WAS INJURED, THERE WERE DOZENS OF PEDESTRIANS RETURNING TO THEIR VEHICLES AFTER A CLASSIC CONCERT. I ASKED FOR AN INVESTIGATION BY THE CAR MAKER. INVESTIGATION WAS CONDUCTED ON 6 JULY (CDR/EDR RECORD RECOVERED FROM SRS MODULE). IN SEPTEMBER I RECEIVED A LETTER FROM TOYOTA SAYING NO MECHANICAL DEFECT WAS FOUND. HOWEVER, I BELIEVE IT IS NOT A MECHANICAL DEFECT BUT A SOFTWARE DEFECT THAT CAUSED THE ACCELERATION. I'VE OWNED TOYOTAS FOR OVER 15 YEARS - WHICH I HAD ALWAYS CONSIDERED A VERY RELIABLE COMPANY - HAVE BEEN A DRIVER FOR OVER 30 YEARS AND NEVER HAD A SINGLE ACCIDENT. THE EXPERIENCE WAS SO TERRIFYING IN SPITE OF TOYOTA REASSURANCE I FELT THE CAR WAS UNSAFE AND TRANSFERRED THE LEASE TO A DEALER (BEARING SOME MONETARY LOSS, UNFORTUNATELY). I FILE THIS COMPLAINT SO THAT FUTURE OWNERS CAN BE MADE AWARE, AND IN ORDER TO ASSIST ACCURACY OF STATISTICS AND STUDIES ON SUDDEN UNINTENDED ACCELERATION EVENTS.
Oct 05, 2015
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
AT APPROXIMATELY 8:20 AM ON FRIDAY, JANUARY 16TH, 2015, I WAS PULLING INTO AN EMPTY PARKING SPOT IN FRONT OF MY APARTMENT COMPLEX AFTER DROPPING MY 6 YEAR-OLD AT SCHOOL. THIS WAS A ROUTINE AS I DO THIS EVERY MORNING. HOWEVER, AS I WAS SLOWING THE CAR DOWN PREPARING TO PARK (5-10 MPH), THE CAR SUDDENLY ACCELERATED (APPROXIMATELY 25-30 MPH) AND RAN OVER THE SIDEWALK, BUSHES AND INTO THE SIDE OF MY APARTMENT COMPLEX. DESPITE MY ATTEMPTS TO BRAKE, THE CAR WOULD NOT STOP. IN THE PROCESS I RAN THROUGH THE SIDE OF MY APARTMENT COMPLEX WALL AND FRONT GATE, NEARLY GOING RIGHT THROUGH MY FRONT DOOR AND LIVING ROOM WHERE MY 6 MONTH OLD AND WIFE WERE PLAYING. I HAD TO PLACE THE CAR IN PARK AND TURN THE CAR OFF. THAT STOPPED THE CAR. I THEN TURNED THE CAR BACK ON AND REVERSED. LUCKILY NO ONE WAS INJURED, BUT THERE WAS SUBSTANTIAL DAMAGE DONE TO THE SIDE OF MY APARTMENT COMPLEX AND MY VEHICLE. SHOULD BE NOTED, THAT DESPITE THE IMPACT, NO AIRBAGS WERE DEPLOYED. AT THE MOMENT, MY INSURANCE COMPANY HAS ME AT FAULT. I HAVE FILED WITH TOYOTA CORPORATE AND THEY ARE HAVING A SPECIALIST INVESTIGATE THE VEHICLE. I DO NOT FEEL SAFE IN THIS CAR. AND HOPE THAT THIS IS INVESTIGATED FURTHER. HAD I NOT TURNED OFF MY CAR, I WOULD HAVE SURELY GONE THROUGH MY FRONT DOOR AND INTO MY LIVING ROOM, POTENTIALLY HURTING MY 6 MONTH OLD AND WIFE. *TR
Jan 19, 2015
AIR BAGS,STRUCTURE,SEATS
1 complaint
ON BUSINESS AND VACATION, COMING FROM LA TO ATLANTA...I WAS DRIVING SPEED LIMIT IN FAR LEFT LANE, ON INTERSTATE, IN LAGRANGE ,GA, A TRUCK COMING ONTO THE INTERSTATE MERGING FROM FAR RIGHT LOSS CONTROL BECAUSE SHE WAS SPEEDING AND THE ROADS WERE SLICK FROM A LIGHT RAIN, SHE FISHTAILED FROM THE FAR RIGHT , CROSSING THE RIGHT LANE AND COMING HEAD ON IN OPPOSITE DIRECTION OF TRAFFIC , HITTING MY RENTAL VEHICLE..RAV 4. HIT US HEAD ON...THE AIRBAGS POPPED OUT EVERYWHERE, BLOCKING ESCAPE EXITS, WE THOUGHT THE TRUCK WOULD CATCH AFIRE, BECAUSE OF SMOKE SMELL, WE TRIED TO GET OUT, ALL DOORS ON THE LEFT OF THE VEHICLE WOULD NOT OPEN, ALTHOUGH IT WASN'T HIT IN ANY WAY, HAD TO CRAWL OVER SEATS AND UNDER AIRBAGS TO ESCAPE ON THE RIGHT SIDE OF VEHICLE. EVEN THE HATCH BACK DOOR AT REAR OF VEHICLE WOULD NOT OPEN AT ALL. WE JUST BARELY ESCAPED WITH OUR LIVES,AND INJURIES, BECAUSE IF WE DIDN'T PUSH THE RIGHT SIDE DOORS WE WOULD HAVE BEEN TRAPPED. *TR
Oct 02, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
WHILE DRIVING MY BRAND NEW TOYOTA 2014 RAV4, THEY WERE THE FOLLOWING: 1. THE CAR WAS VIBRATING SLIGHTLY AND THE CAR WAS STUCK IN FIRST GEAR. 2. THE ?CHECK ENGINE" LIGHT CAME ON ALONG WITH THE AWD DRIVE AND TRACTION CONTROL LIGHTS. 3. THE STEERING WHEEL WAS BECOMING FIRM ALONG WITH THE BRAKE PEDAL. REMEMBER, THIS WAS ALL WHILE THE CAR WAS STILL RUNNING. 4. I MANAGED TO PULL OVER AND TURN OFF THE CAR. 5. I TRIED TO RESTART THE VEHICLE, BUT THE CAR WOULD NOT START AND WOULD ONLY USE THE BATTERY. 6. I TRIED TO START THE CAR FOR THE THIRD TIME, BUT STOPPED WHEN I COULD SMELL BURNING RUBBER. I WAS VERY NERVOUS WHEN THIS HAPPENED. MOREOVER, I HAVE LOST CONFIDENCE, TRUST, AND A SENSE OF SAFETY IN THIS VEHICLE. BASICALLY, I NO LONGER FEEL SAFE AND SECURE IN THIS CAR. MY EXPERIENCE YESTERDAY 09/01/2014 WAS TERRIFYING, I WAS AFRAID THAT SOMEBODY WAS GOING TO HIT ME FROM BEHIND. WHEN THE VEHICLE STARTED TO SHUT DOWN I WAS SCARED FOR MY FRIENDS LIFE AND MINE. I HAD NO CHOICE BUT TO STOP THE CAR AS MUCH AS I COULD TO THE SIDE SAFELY AND PUT ON MY HAZARD LIGHTS ON, AND CALL FOR HELP. THERE WAS NO SHOULDER I HAD TO STOP ON A BUSY ROAD, WHERE CARS DRIVE OVER THE SPEED LIMIT. WHEN I WAS BUYING THE VEHICLE THEY WERE MY BEST BUDDY OFFERING YOU WATER, PIZZA, AFTER THE DEAL SHAKING HANDS 20 TIMES, WHEN YOU GO BACK ITS LIKE WE ARE VERY BUSY. TOYOTA CARE WILL TAKE CARE OF IT, DON'T REALLY WANT TO KNOW YOU! AT THE MOMENT IT IS AT THE DEALERSHIP BEING CHECKED! LETS SEE WHAT HAPPENS. *TR
Sep 02, 2014
STRUCTURE,WHEELS
1 complaint
I JUST GOT A LEASED A BRAND NEW RAV4-2014 ON JULY 1, 2014. I REPORTED TO THE DEALER THE FOLLOWING ISSUES: ON 7/6/14, I CALLED THE DEALER TO REPORTED. I WAS TOLD TO WAIT UNTIL FRIDAY, WHILE THEY ORDERED THE PART. HOWEVER, ANOTHER ISSUES I REPORTED: A( ON 7/1/14 WHILE DRIVING TOWARDS MY HOME THE LEFT FRONT HUBCAP, CAME OFF. IS DEFECTIVE. B) REAR HUBCAP, PASSENGER SIDE, WITH DAMAGE, ANYTIME IS GOING TO COME OFF WHILE DRIVING, MAY HIT A PEDESTRIAN OR ANOTHER CAR. C) REAR BACK BODY OF THE CAR, A PLASTIC PIECE IS PEELING BACK, MAY COME OFF WHILE DRIVING AND HIT A PEDESTRIAN OR ANOTHER VEHICLE. D) FRONT DOOR PASSENGER SIDE. BENEATH THE HANDLE THERE 2 LARGE WITHE, DEEP SCRATCHES. E) INTERIOR DOOR PANEL, PASSENGER SIDE, IT LOOKS DIRTY AND WITH SPOTS. F) TWO TIRES HAVE BEEN MARKED WITH BIG RED DOTS. I HAVE NO IDEA WHY, IS THE FIRST TIME NEVER ON MY OTHER PREVIOUS CARS. I AM AFRAID THAT THE DEALER GAVE ME A LEMON CAR. HOWEVER IS FULL THE MANUFACTURER'S RESPONSIBILITY TO FIX THE CAR, AND MAKE SURE THAT THERE ARE NO OTHER FUTURE ISSUES. FINALLY, NOBODY AT THE DEALER IS SHOWING ANY INTEREST TO TAKE CARE OF MY COMPLAINT. I'VE LEFT SEVERAL MESSAGES TO CALL ME BACK. UP TODAY NOBODY HAS TRIED TO CALL ME BACK, EITHER TO ANSWER THE PHONE WHEN I CALL ANY OF THE MANAGERS. LAST FRIDAY, I RECEIVED A CALL FROM THE DEALER BUT ONLY TO PICK IT THE PLATES AND THE NEW REGISTRATION. I BROUGHT COPIES OF THE DAMAGES, NOBODY EVEN TRY TO TALK TO ME, WAS LIKE SAY, THEY JUST LOOK AT ME, AS IF SAYING "WHATEVER". I NEED YOUR HELP. THANK YOU. *TR
Jul 20, 2014
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS 2014 TOYOTA RAV4. THE CONTACT STATED THAT THE DEALER ADVISED THAT THE ON AND OFF BUTTON TO THE BLUETOOTH THAT WAS STANDARD WITH THE VEHICLE SHOULD SHUT ON AND OFF BY USING THE POWER BUTTON. THE CONTACT STATED THAT THE POWER BUTTON WAS DEFECTIVE AND WOULD NOT TURN THE BLUETOOTH OFF WHEN IT WAS ENGAGED. THE CONTACT'S HEART ALSO BEGAN TO FUNCTION ABNORMALLY AND SHE BECAME EXTREMELY WEAK, NEARLY COLLAPSING AFTER EXITING THE VEHICLE DUE TO THE INABILITY TO TURN THE BLUETOOTH OFF AND ON IN ORDER TO PREVENT IT FROM INTERFERING WITH HER PACEMAKER. THE CONTACT ALSO STATED THAT SHE ADVISED THE DEALER PRIOR TO PURCHASING THE VEHICLE THAT SHE HAD A PACEMAKER. THE CONTACT WAS CONCERNED ABOUT THE SAFETY HAZARD OF DRIVING THE VEHICLE BECAUSE THE OWNER'S MANUAL INDICATED CAUTION IF THE OPERATOR OF THE VEHICLE HAD MEDICAL DEVICES SUCH AS PACEMAKERS. THE GENERAL MANAGER WAS NOTIFIED THAT THE CONTACT BECAME ILL AND STATED THAT SHE SHOULD HAVE BEEN CAREFUL. ADDITIONALLY, THE VEHICLE COULD NOT BE LOCKED OR UNLOCKED USING THE REMOTE KEY FOB. INSTEAD, THE VEHICLE WOULD EXHIBIT AN ABNORMAL SOUND AND THE LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN.
Jul 16, 2014
STEERING,TIRES,WHEELS
1 complaint
NEW CAR DUNLOP TIRES HAVE SEVERE ROAD HAZARD. EVERY SMALL ROAD CONDITION MAGNIFIES INTO GREAT STEERING PROBLEM. *TR
May 12, 2014
ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
WHEN VEHICLE IS STARTED AND PUT INTO REVERSE THE BACKUP CAMERA IS DIM AND UNVIEWABLE FOR 15 SEC. BACKING UP DURING THIS PERIOD IS OBVIOUSLY HAZARDOUS AND IT IS VERY ANNOYING TO HAVE TO WAIT UNTIL IT BECOMES VISIBLE. THIS IS RELATED TO THE WHOLE DISPLAY CONSOLE AS THE RADIO, NAV SYSTEM, AND BU CAMERA ALL COME ON AFTER 15 SEC. THIS DOES NOT HAPPEN ON MY WIFE'S 2007 PRIUS ALTHOUGH OCCASIONALLY IT DOES NOT SWITCH TO THE BU CAMERA AT ALL. *TR
May 08, 2014
Where to Find VIN for Problems Check
To check for problems and complaints on your 2014 TOYOTA RAV4, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2014 TOYOTA RAV4 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2014 TOYOTA RAV4 Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2014 TOYOTA RAV4 dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your TOYOTA dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2014 TOYOTA RAV4 have?
The 2014 TOYOTA RAV4 currently has 187 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2014 TOYOTA RAV4?
The most common problems reported for the 2014 TOYOTA RAV4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2014 TOYOTA RAV4 problem data come from?
All problem and complaint data for the 2014 TOYOTA RAV4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2014 TOYOTA RAV4?
You can report safety problems with your 2014 TOYOTA RAV4 directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2014 TOYOTA RAV4 VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2014 TOYOTA RAV4 reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2014 TOYOTA RAV4. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
Other Years - TOYOTA RAV4 Problems
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