228
Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM
33 complaints
The contact leased a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) and requested to be removed from the recall distribution list because the contact no longer had the vehicle. The dealer and the manufacturer were contacted.
Jun 13, 2025
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
May 27, 2025
The contact owns a 2016 Toyota Rav4. The contact received a notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Apr 11, 2025
The contact owned a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); and requested to be removed from the recall distribution list. The local dealer was not contacted; however, the manufacturer was contacted.
Apr 07, 2025
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery charge was reduced, and the vehicle would not immediately start and the vehicle occasionally stalled. The contact also stated that the battery was replaced on four occasions. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The failure mileage was 91,475. Parts distribution disconnect.
Mar 25, 2025
+ 28 more complaints for this component
SERVICE BRAKES
29 complaints
The braking system malfunctioned during Winter and snowy road conditions. Several instances happened during the month of December 2023 and 2024. Latest were December 10 and 13, 2024. The brake pad was soft when depressed that the car accelerated instead of stopping.
Dec 14, 2024
The contact owned a 2016 Toyota RAV4. The contact stated that while driving 40 MPH, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the vehicle in front of the contact's vehicle was rear-ended. The Police and ambulance arrived on the scene. A Police report was filed. No injuries were sustained, however, the contact was later informed that a passenger who was riding in the vehicle that was rear-ended later received medical attention. The contact's vehicle was towed to a local tow yard. The contact's vehicle was condemned as a total loss. The contact stated that no damage to the other vehicle had been reported. The contact stated that the vehicle was serviced at the dealer for full maintenance six weeks before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
Jun 06, 2024
Crash: 1
Injuries: 1
The contact owns a 2016 Toyota Rav4. The contact stated that while driving at an undetermined speed, she noticed traffic had slowed down and the driver applied the brake pedal but the brakes failed to respond and crashed into the rear of an unknown vehicle. The TPMS warning indicator light was illuminated. The contact sustained injuries to her neck, but medical attention was not provided. A police report was filed. There was no fire due to the crash. All the frontal air bags deployed. The vehicle was towed to an impound lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated the failure was similar to NHTSA Campaign Number: 16V198000 (Service Brakes, Hydraulic, Electronic Stability Control). The approximate failure mileage was 89,500.
Feb 09, 2023
Crash: 1
Injuries: 1
I was traveling at a speed of 40 mph on a wet road. As I approached an intersection with stop sign I applied brakes about 100 feet before the stop sign. The ABS engaged shortly after I applied the brakes. I continued to keep foot on brake but was continuing to get closer to the intersection and the ABS was not disengaging. I attempted once to let off the ABS and apply the brakes but the ABS was still on disengaging. At this point I was entering the intersection and turned my wheel toward the left at an embankment and pulled up on my emergency parking brake to stop the vehicle. The incident did not result in a collision, as it was a 3 way stop and the other vehicles at the intersection was able to avoid hitting me. I called Rohrich Toyota immediately to see if there was a recall in the brakes or a known problem. I was told there wasn't any known problem. I tested out the brakes at slow speed and the problem didn't repeat itself under slow conditions so I drove home. I believe there is a problem with the ABS not disengaging.
Nov 11, 2021
SOMETIMES MY BRAKES WORK NORMALLY. OTHER TIMES, THE BRAKE PEDAL WILL BE HARD TO PUSH, AND THE BRAKE PEDAL WILL NOT COME BACK UP WHEN I RELEASE IT. IF I DON'T PULL THE PEDAL BACK UP WITH MY FOOT, BRAKES WILL CONTINUE TO BE APPLIED EVEN WHEN I'M ACCELERATING. I CAN'T TELL WHY THEY WORK SOMETIMES AND NOT OTHERS. I COULD SPEND 4 HOURS DRIVING AROUND WITH STICKY BRAKES, AND THEN SUDDENLY, THEY'RE FINE.
Dec 28, 2020
+ 24 more complaints for this component
UNKNOWN OR OTHER
24 complaints
UNKNOWN - UNABLE TO COMPLETE REPAIR IN VEHICLE’S CURRENT LOCATION. This car is currently being stored in England and requires shipment back to the United States per my lienholder and military orders. Because of the recall that is currently open, the government’s provided shipment service (Mildenhall VPC) refuses to ship the vehicle unless I can get this repair performed locally. I’ve contacted numerous Toyota dealerships regarding this recall, and none of them have been able to address the repair due to the car not being made within the country, lack of OEM parts, etc. I’ve been back in the United States for over a month now, and the car is being stored with my friend/power of attorney until I’m able to get some resolution to this situation. I’ve tried to ship it numerous times now and they are refusing to do so unless the repair can be performed (which isn’t possible) or it is cleared from the VIN’s recall notice.
May 08, 2025
PBD has not worked properly since I purchased the car [XXX]. It was a 2016 used Rav4 with 54,000 miles. I have taken the car to two different dealerships complaining several times in person or on the phone stating my PBD either won't open or won't close. It has gotten to the point where I have to manually shove the door closed. There is a lawsuit currently that was filed against Toyota for knowingly and concealing the issue. "Who: Plaintiff [XXX] filed a class action lawsuit against Toyota Motor Sales USA Inc. Why: [XXX] claims Toyota failed to disclose an alleged defect in power liftgates on its model year 2014-2021 RAV4s. Where: The Toyota power liftgate class action lawsuit was filed in California federal court." I have also called Toyota's Corporate office to make a formal complaint. Case # [XXX] . At the time of purchase, I had also purchased an extended warranty on the vehicle through Toyota that Toyota did not honor. There are several forums online where many people have complained about this well-known problem. Toyota has refused to acknowledge this issue. If the hinges do completely break, the door will detach from the vehicle causing an accident. They need to replace the hinges with a larger or more stable material, so the PBD can function correctly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 12, 2024
Sunroof exploded while driving on the freeway, approximately 60 MPH.
Oct 30, 2024
The 2016 Toyota Rav4 XLE has a defective Power Door Lock Actuator for the front passenger and the driver side. It does not work manually or using the keyfobs. Previous Drivers have reported that the door locks appear to engage when locking using the remote key fob, but the locks do not engage. As a result, the locks may not be engaged while driving or when the vehicle is parked in a public place. Previous owners have also complained about having to pay to replace door lock actuators and, in some instances, have to pay for multiple replacements.
Jan 28, 2024
I am writing to inquire about a issue I have with my 2016 Toyota RAV 4. It only has 120800 miles on it and the transmission has malfunctioned and had to be replaced, costing me $6000 to replace. I believe their transmissions are defective and Toyota should take responsibility for the defects of their transmissions in the RAV 4. I have researched and found that many others have the same issue with this year, make and model and would like to file a report. in case there is a class action lawsuit, I would like to be notified. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 06, 2023
+ 19 more complaints for this component
EXTERIOR LIGHTING
24 complaints
Headlights and taillights are fogging/hazing up to where they dimmed out the lights when turned on making is somewhat difficult to see or others behind me to see me.
Mar 17, 2025
A fogging/white residue has developed over time on the inside of the tail lights. As this continues to progress it would make the lights much dimmer and harder to see. ( I see several references to the same issue doing an online search for 2016 rav4 taillight fogging)
Apr 04, 2024
All 6 of mine lights (front/fog and inside/outside rear) are collecting haze / contamination on the inside of the lens. Lights are a primary safety/warning device. Anything (like interior fogging) that interferes with this function is a SERIOUS safety defect that the manufacturer should fix under a safety recall. I have already spent money replacing one of the side rear light assemblies, due to these being a safety hazard. I would like to avoid an accident or possible legal tickets.
Mar 04, 2024
Rear taillight covers are deteriorating. Discoloration and fog
Dec 05, 2022
After looking through Google reviews I see that so many have the same situation that we are having. The headlights keep blowing randomly about every 3-4 months. We were out West on back roads when ours blew this last time and had to drive with only one headlight, which was dangerous. I feel someone should look into all the numerous complaints showing up online regarding the headlights of the 2016 Toyota Rav4s.
Aug 22, 2022
+ 19 more complaints for this component
AIR BAGS
13 complaints
The contact owned a 2016 Toyota Rav4. The contact stated while driving 30-40 MPH and attempting to change lanes, the contact looked through the sideview mirrors and then looked forward. The contact noticed that the vehicle in front of the vehicle had stopped. The contact depressed the brake pedal, but the vehicle did not stop in time and rear-ended the other vehicle. The contact's dog was occupying the front passenger's side seat and was not wearing a seat belt. The contact stated that it was a fender-bender; however, the driver's side and passenger's side curtain air bags deployed in addition to the front air bags, causing the vehicle to be totaled. The contact stated that the front driver's side air bag deployed and hit the contact's face, and the contact's eyeglasses caused a bruise on the contact's eyebrow. The contact also sustained a bloody nose and soreness on the forehead. The contact sustained bruises from the shoulder to the elbow after being hit by the driver's side curtain air bag. A police officer called medical personnel, who took the contact's blood pressure, checked the contact's injuries, and confirmed that an ambulance was not needed. The contact had not sought medical assistance. The contact stated that the hood of the vehicle opened and closed upon impact, and one of the coolant hoses was leaking. The trunk of the other vehicle opened and closed upon impact, and the other vehicle sustained minor damage to the fender. The other vehicle was drivable, and the other driver did not sustain injuries. A police report was filed, but the police report information was not available. The vehicle was towed and deemed a total loss by the insurance company. The dealer and Pedersen Toyota(4455 S College Ave Fort Collins, CO 80525) were notified of the failure, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Sep 18, 2025
Crash: 1
Injuries: 1
involved in a multi car accident at the intersection of [XXX] , and [XXX] bound on ramp at [XXX] and the other two parties involed air bags deployed . I t boned the car traveling on [XXX] that had ran the intersection red light after the incrdent i was facing acroos all lanes of traffic and a car traveling the same direction hit me in the passenger front door and no air bags deployed in my 2016 toyota rav 4 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 02, 2024
Crash: 1
Injuries: 1
The contact owned a 2016 Toyota Rav4. The contact stated that while stopped in traffic, a GMC Denali crashed into the rear of her vehicle, which caused her vehicle to crash into the rear of a GMC Arcadia. There were no warning lights that were illuminated. The contact sustained injuries to her lower back, arm, upper back, bruises, neck, and head, and medical attention was provided. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 100,000.
Feb 16, 2023
Crash: 1
Injuries: 1
The friend of the contact's son owns a 2016 Toyota Rav4. The contact stated while his son's friend was driving at 10-15 MPH and making a turn with his son in the passenger seat, another vehicle crashed into the front passenger side of the vehicle. The front passenger air bags and the passenger curtain air bags deployed brutally and violently hit the contact's son face, chest and head. The contact's son was transported to the hospital with the assistance of emergency units. The contact's son sustained three dislocated front upper teeth and root, two dislocated front lower teeth and lesions on the lips. Additionally the contact's son sustained injuries on the neck, face, head, chest and pelvis. There was no further information provided. The vehicle was towed to a tow lot. A police report was filed. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Mar 08, 2022
Crash: 1
Injuries: 1
HIT A DEER HEAD ON GOING ROUGHLY 70 MPH, AIRBAGS DIDN'T GO OFF AND RADIATOR AND SENSOR GOT PUSHED INTO THE CAR. WAS ON THE HIGHWAY JUST OUTSIDE OF GILLETE, WY WHEN IT OCCURED.
Apr 28, 2020
Crash: 1
+ 8 more complaints for this component
STRUCTURE
11 complaints
Headlights are cloudy to the point of dimming the visibility of the light. When I asked the dealer, they could not clean headlight apparatus. I also cannot clean the buildup as it is on the inside of the headlight cover. I feel that this is a defective part that could potentially be the cause of an accident.
Aug 26, 2024
My car has an electric rear door/hatch. Without electric it is extremely difficult to open. The electric opening does not work so I had to have it repaired. The cost was about $1100. The Toyata repair shop mechanic said there have been many of these repairs. The vehicle is only 6 or 7 years old.
Dec 06, 2022
While going about 60 mph in a highway curve, the rear passenger door partially opened (unlatched). The driver dashboard immediately started flashing warning triangle and door opened picture. After stopping on a shoulder, I went outside and saw the door partially opened. After opening/closing the door no more errors occured.
May 18, 2022
I was driving down a highway on the afternoon of February 26, 2022, when we heard a loud pop. At our next stop, we pulled back the interior sunroof cover and discovered the sunroof had shattered spontaneously. It was buckled up, not down, so I don't believe anything on the highway hit the vehicle. We were very lucky the interior cover was closed at the time it happened, or it's possible glass could have fallen into the car on the driver or passenger.
Feb 28, 2022
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT HE NOTICED MOISTURE COMING FROM THE FLOOR ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONDITION WAS NOTICEABLE AFTER IT RAINED OR WHEN THE AIR CONDITIONER WAS BEING USED. THE VEHICLE WAS TAKEN TO THE DEALER LONGO TOYOTA 3534 N. PECK RD., EL MONTE, CA 91731, (626) 539-2403. THE MECHANIC WAS UNABLE DIAGNOSE THE ISSUE SINCE THE FLOOR AREA WAS DRIED. IT WAS SUGGESTED TO THE CONTACT TO BRING THE VEHICLE BACK ANOTHER TIME. THE VEHICLE WAS RETURNED TO THE DEALER AND DIAGNOSED THAT THE AIR CONDITIONING DRAIN HOSE UNDERNEATH THE FLOOR WAS CLOGGED WITH SPIDER WEBBING. THE FLOOR UNDERNEATH THE CARPET WAS COVERED IN MOLD AND MILDEW DUE TO THE MOISTURE. THE CONTACT WAS CONCERNED ABOUT A HEALTH RISK FROM THE MOLD AND MILDEW. THE DEALER QUOTED A REPAIR COST OF $4,000 TO $5,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.
Oct 16, 2020
+ 6 more complaints for this component
ENGINE
9 complaints
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System). The contact stated that while his wife was driving at approximately 35 MPH, the check engine warning light and an additional unknown warning light illuminated. The vehicle was driven home. The vehicle was taken to an independent mechanic where it was diagnosed that the oil and air filter, and an additional unknown part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
Jan 19, 2024
The contact owns a 2016 Toyota Rav4. The contact stated that the vehicle consumed an excessive amount of engine oil. The engine consumed half a quart of oil every 300 to 400 miles. The dealer was made aware of the failure and scheduled an upcoming appointment for an oil consumption test. The vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Nov 28, 2022
On the evening of February 5th, I drove to my friend's house to pick them up for dinner. They live on the same street and are about 1200' away. I made a left turn into their driveway which is concrete with a fairly steep decline. While my foot was on the brake the car suddenly accelerated and I was unable to stop it before it hit the rear bumper of my friend's pickup. There was no damage to the pickup and my car had damage to the passenger side bumper and fender. Erie insurance looked at the car on March 1st and provided an estimate and payment on the same day. ($2,716 minus the $1,000 deductible) After receiving the estimate, I drove the car to Nashville Toyota North where I agreed to pay for a scan of the computer. After returning home I received a call from them requesting me to pick up the car. Their tech told the service manager that they could not do the scan since the car had been involved in a crash. I was told I needed to contact corporate Toyota which I did on the same day. I didn't have a ride to get back to the dealership and they let me keep it there. It was at the dealership from March 1st through April 15th when I picked it up. The car is now at a body shop.
Apr 20, 2022
Crash: 1
I called in a complaint a few weeks ago, the ref# is 1145-8214. ODI. I would like to upload my photos and other information of my RAV4 fire that started without any warning. I would also like to add that this was not a battery related issue. We never replaced the battery in the 2 years we had this RAV4. We bought this car from a reputable Toyota dealership. My husband would have also noticed if the battery was the incorrect size. We believe this fire was caused by rodents eating on the soybean wiring coating. We had issues with our Camry with chewed up wiring we had to replace those wires and saw feces in our all ourToyota cars.
Apr 12, 2022
Fire: 1
The contact owns a 2016 Toyota Rav4. The contact stated that while the vehicle was parked, unattended in the driveway, it caught fire in the engine. The fire department extinguished the fire. There were no reported injuries, property damage or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent lot. The manufacturer was not contacted. The fire department provided report number 2022-05-FV. The approximate failure mileage was 112,000.
Mar 24, 2022
Fire: 1
+ 4 more complaints for this component
POWER TRAIN
8 complaints
shudder in the torque converter of certain 2013–2018 Toyota RAV4 models. The shudder could occur while driving at light throttle between 25–50 miles per hour. 
Mar 05, 2025
While driving around 60 mph the engine suddenly started jumping revs and would not catch back into gear. Turned engine off and on and vehicle would shift normally from 1-3 but would not go into 4-6 gear. Had to place transmission in manual mode and select gear 3 to drive home. Brought to a local transmission shop and was told it was the torque converter. This issue also cause the check engine light, TSC light to come on. It was also throwing codes for faulty shift solonoids.
Apr 23, 2024
Delayed/harsh shifting when accelerating or maintaining speeds of 60 - 70 mph. Shuddering sporadically when RPMs are between 2000 - 3000. Marysville Toyota of Washington reproduced and confirmed the issue noted above. They diagnosed the vehicle with a failed Torque Converter. No warning light have come on and the dealership was made aware of this as well. Due to no warning lights, it came as a surprise when the vehicle jolted. I was on the highway maintaining speed when all of a sudden there was a delay and the vehicle began to reduce speed then after 20 - 30 seconds the vehicle forced itself over 3000 RPM and began to regain speed. As the vehicle would suddenly reduce speed without warning I utilized the right lane until I was able to exit from the highway as I was becoming a hazard on the road due to the issuing my vehicle was having.
Feb 15, 2024
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BETWEEN 2,000-3,000 RPM, THE VEHICLE JOLTED BACKWARD AND STALLED WITHOUT WARNING. THE VEHICLE SHUDDERED AND THE BRAKE PEDAL WAS DEPRESSED TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE TORQUE CONVERTER. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Jul 08, 2020
I HAVE PROBLEM WITH CV JOINT LESS 30,000 MILES, TOYOTA TELL ME EVERYTHING IS GOOD WITH THE SUV, BUT HAVE SOME NOISE, NOW DON'T HAVE GOOD STABILITY WHEN A DRIVE
Feb 01, 2019
+ 3 more complaints for this component
VISIBILITY/WIPER
8 complaints
WINDSHIELD WIPER INTERVALS DO NOT CHANGE SPEED AND THE FASTEST SETTING IS INADEQUATE IN HEAVY RAIN. *TR
May 14, 2020
VEHICLE WAS TRAVELING AT THE SPEED LIMIT ON AN INTERSTATE HIGHWAY. NO OTHER VEHICLES IN FRONT OR SIDE. THE SUN ROOF GLASS EXPLODED. NO PERSONAL INJURIES.
Jan 13, 2018
WHILE DRIVING THE SUNROOF SHATTERED SENDING GALSS ONTO MY WIFE AND THE CAR BEHIND US.
Jan 02, 2018
SUNROOF GLASS SHATTERED WHILE DRIVING ON HIGHWAY. VEHICLE WAS UNDER OR NEAR AN OVERPASS WHEN THE INCIDENT HAPPENED, SO IT IS POSSIBLE THAT SOMETHING DROPPED FROM THE OVERPASS AND STRUCK THE SUNROOF, BUT WE DID NOT SEE ANYTHING FALL.
Jan 02, 2018
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 55 MPH, A ROCK STRUCK THE WINDSHIELD AND CAUSED IT TO FRACTURE. THE CONTACT WAS CONCERNED THAT THE WINDSHIELD MAY NOT HAVE BEEN PROPERLY CONSTRUCTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONATCT WAS INFORMED BY THE DEALER THAT THE REPAIR PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 9,421.
May 15, 2017
+ 3 more complaints for this component
VEHICLE SPEED CONTROL
6 complaints
I WAS IN A PARKING LOT WHEN I STARTED MY CAR AND PUT IT IN REVERSE. WITH MY FOOT ON THE BRAKE THE CAR REED WITH THE TACHOMETER REACHING THREE. IT WAS DIFFICULT TO KEEP THE CAR FROM JUMPING BACKWARD. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAD THE CAR CHECKED OUT ON APRIL 19, 2012. AT THAT TIME I WAS TOLD THAT I MUST HAVE HIT THE BAKE AND GAS AT THE SAME TIME. THEN I WAS TOLD THAT THE CAR COMPUTER HAS TO LEARN THE WAY I DRIVE. I AM SCARED TO DRIVE MY CAR NOW BECAUSE I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN. I AM THROUGH BEING INSULTED.
Mar 27, 2021
2016 TOYOTA RAV4 WAS STOPPED AT RED LIGHT AND SUDDENLY ACCELERATED AT HIGH RPM CAUSING THE VEHICLE TO LUNG FORWARD. HOLDING THE BRAKE PEDAL HARD DID NOT KEEP THE VEHICLE FROM GOING FORWARD. THERE WAS NO TRAFFIC AT THE TIME, WAS STOPPED AT A RED LIGHT WITH BRAKE ENGAGED, AT INTERSECTION ON US17, JACKSONVILLE, FL. VERY SERIOUS SAFETY DISCREPANCY THAT HAS POTENTIAL TO CAUSE SEVERE ACCIDENT AND OR FATALITY.
Mar 30, 2019
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. AFTER THE VEHICLE WAS STARTED AND THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN WITHOUT A CRASH. ON A SEPARATE OCCASION, WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED TO 55 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE AGAIN. THE CONTACT STATED THAT THE VEHICLE THEN IDLED AT AN EXTREMELY HIGH RPM. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. CITY TOYOTA (255 SAN PEDRO RD, DALY CITY, CA 94014, (650) 204-8135) WAS CONTACTED AND STATED THAT THE SERVICE MANAGER WOULD GIVE THE CONTACT A CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1810082932. THE APPROXIMATE FAILURE MILEAGE WAS 43,744.
Oct 09, 2018
THE RAV 4 HAS AN AGGRESSIVE IDLE SPEED WHICH CAUSE THE CAR TO "CREEP" FORWARD WHEN STOPPED. IF EXCESS FORCE ISN'T APPLIED TO THE BRAKE, THE CAR WILL MOVE FORWARD AT STOP LIGHTS ETC. I INITIALLY REPORTED THE PROBLEM TO TOYOTA OF VACAVILLE CA. ON 8/25/216. I HAD RENTED A TOYOTA COROLLA WHILE THE DEALERSHIP INVESTIGATED THE PROBLEM ALONG WITH ROUTINE MAINTENANCE. THE REPORT CAME BACK THAT THE CAR OPERATED NORMALLY. I THEN ASKED TO DO A "TEST DRIVE" WITH THE CHIEF MECHANIC. WE WENT OUT IN THE COROLLA FIRST TO A FLAT LEVEL LOCATION IN THE PARKING LOT. AFTER STOPPING THE CAR I RELEASED THE BRAKE TO DEMONSTRATE HOW DOCILE THE CAR REACTED WHEN THE BRAKE WAS RELEASED. WE THEN GOT INTO MY RAV 4 AND RETURNED TO THE SAME LOCATION. I REPEATED THE PROCESS AND NOTED WITH THE MECHANIC HOW MUCH MORE AGGRESSIVE THE RAV REACTED WHEN THE BRAKE WAS RELEASED. MY ASSUMPTION IS THAT THE IDLE IS SET TOO HIGH WHICH CAUSES THIS PROBLEM OF "CREEPING" WHILE STOPPED. THE MECHANIC AGREED THAT IT APPEARED MORE AGGRESSIVE BUT WANTED TO DO FURTHER TESTING, SO ON 8/28/2017 I RETURNED THE CAR TO THE DEALERSHIP. THE MECHANIC TEST DROVE ANOTHER RAV 4 AND DID A TIME TEST ON HOW FAST IT WENT FROM POINT A TO POINT B. HE REPEATED THE PROCESS WITH MY CAR. HIS REPORT STATED THAT BOTH RAV 'S PERFORMED THE SAME. UNSATISFIED WITH THE TESTING DONE AT THE DEALERSHIP I CALLED TOYOTA CUSTOMER CARE ON 8/30/207 AND STATED MY CONCERN. I WAS TOLD THAT THE DEALERSHIP COULD NOT ADJUST THE IDLE ON THE CAR BECAUSE THAT'S THE WAY THE CAR WAS DESIGNED AND TO CHANGE IT WOULD VOID THE WARRANTY. SO TOYOTA ENGINEERED INTO THE RAV 4 A PROBLEMATIC IDLE SPEED? I FEEL THIS IS A SAFETY ISSUE AND ONE DAY I WILL REAR END SOMEONE. I HAVE OWNED OVER 30 TOYOTAS DURING MY LIFE, RENTED HUNDREDS OF CARS DURING MY CAREER AND HAVE NEVER HAD A CAR RESPOND THE WAY THIS RAV 4 DOES.
Apr 20, 2017
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,025.
Dec 15, 2016
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE
5 complaints
On two occasions as of this date, the engine just shut off while driving my 2016 Toyota RAV 4 XLW AWD. My daughter was able to get to the side of the road when it happened while she was driving thankfully (in a 25 or 30MPH zone). Additionally, at times the vehicle won't start when sitting parked and operating the push to start. It takes several tries, the vehicle just makes a clicking noise. After a short time, it starts up like nothing happened. I took the vehicle into a Toyota dealer and explained the issue. They said they found nothing wrong. There is seriously something wrong with this vehicle and no one seems to be able to figure it out...until someone dies. I've read several similar issues on this site that included incidents with fire and smoke. There needs to be a recall. Now! Or, a class action suit. Now!
Nov 01, 2023
While my wife was driving the car it suddenly shutoff. She was in the middle of a turn and was able to get to the side of the road. I few moments later she saw what she assumed was steam coming from under the hood and she immediately got out of the car. Within a minute of getting out of the car she saw flames dripping down from the engine. She called the fire department who put the flames out, but the car is most likely totaled. The fire department told her it looked like the battery exploded. I want to make sure you are aware of this as I see you have had other complaints.
Sep 02, 2022
Fire: 1
OUR 2016 RAV4 PRODUCED A LOUD CLUNK THEN LOST POWER (AFTER BEING DRIVE 5-10 MINUTES) AND CAME TO A COMPLETE STOP. THE ENGINE WOULD NOT TURN OVER NOR THE CAR POWER COME BACK ON. WHITE SMOKE BEGAN WITHIN 30 SECONDS OF LOSING POWER AND WITHIN ONE MINUTE FLAMES BEGAN SHOOTING OUT UNDER THE DRIVER'S SIDE UPPER HOOD.
May 06, 2021
Fire: 1
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE ATTEMPTING TO MAKE A TURN FROM A STOP, THE VEHICLE LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED WITHIN TWO SECONDS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO GETTEL TOYOTA OF LAKEWOOD (941-567-1080, LOCATED AT 5959 E. STATE RD 64, BRADENTON, FL 34208) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Mar 05, 2019
WHILE WAITING FOR RED LIGHT ON A LOCAL STREET (THE ENGINE WAS RUNNING BUT IN A STOPPED FOOT ON THE BRAKE POSITION) THE ENGINE SHUT DOWN AND DASHBOARD DISPLAY MESSAGE APPEARED STATING "CHARGING SYSTEM FAILURE".
Sep 10, 2017
STEERING
4 complaints
At about 40,000 miles on the 2016 Toyota Rav4, the steering wheel response became sticky, in the sense that when the driver moves it from left to right (or right to left), it has resistance at certain spots and the driver has to use extra force to move the steering wheel against the resistance. Once the driver uses that extra force to steer the wheel over that resistance while turning the steering wheel, the steering wheel slightly jerks and shakes. The steering wheel almost remains stuck while turning, and the driver has to immediately correct to prevent turning too much while driving. This can cause the driver to lose control. The car was taken to a Toyota dealer and inspected. The owner of the vehicle has taken the vehicle to a non-manufacturer mechanic dealer for inspection. No warning lamps, messages, or other symptoms. The problem has been noted by the dealership and the dealership claims that other drivers have experienced the same thing. The non-manufacturer mechanic has also noticed the problem and says the part will arrive in 2 months, as it is currently unavailable. The vehicle is available for inspection by NHTSA upon request.
Apr 16, 2023
Steering wheel lock Dealer suggest to replace the steering column , car only have 30 K miles ???
Sep 25, 2021
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE POWER STEERING BECAME VERY DIFFICULT TO STEER. THE CONTACT CRASHED INTO A CURB AND SIDESWIPED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BY THE CONTACT'S INSURANCE COMPANY WHERE IT WAS AWAITING INSPECTION. A DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
Jul 31, 2018
Crash: 1
NOTICED THE BRANDNEW 2016 RAV4 XLE PULLS TO THE RIGHT STRONGLY AFTER 3 DAYS OWNING THE CAR WITH 200 MILES. WENT TO THE DEALER TWICE AND DID 2 ALIGNMENTS AND CROSS TIRE ROTATION. THE SERVICE ADMITS THE PULLS AND CLAIM THEY FIXED IT THE 1ST TIME. HOWEVER ACTUALLY NOTHING IS CHANGED. STILL PULLS TO THE RIGHT, NOT ANY BETTER. COME BACK AGAIN AND THE SAME TECHNICIAN TRIED TO ALIGN AND ROTATE AGAIN. WE TESTED DRIVE AND STILL FOUND IT. THE DEALER'S LEAD TECHNICIAN MENTIONED HE DID EVERYTHING HE CAN BUT STILL CANNOT FIX IT. HE OPENED A CASE TO TOYOTA CORP TO INVESTIGATE. ME AND THE TECHNICIAN TOGETHER DROVE ANOTHER IDENTICAL NEW RAV4 (WITH SAME MSRP) AND BOTH OF US DO NOT FIND THE PULLS ON THIS ONE. SO THE PROBLEM IS JUST WITH THE ONE I PURCHASED. THIS ADDS A LOT OF STRESS AND DISTRACTION AS IT NEEDS CONSTANT ADJUSTING THE STEERING WHEEL. IT IS A SAFETY ISSUE DUE TO THE EXTRA DISTRACTION. IT IS NOT A NORMAL PULL. IT PULLS HEAVILY AND EVEN TURNING THE STEERING WHEEL A LITTLE BIT LEFT, WITHIN 3 SECONDS THE CAR WILL GO TO THE RIGHT ON EVERY LANE OF ALL TYPES OF ROAD, CONSISTANTLY. I OWNED SEVERAL OTHER TOYOTA (SOME ARE 1 YEAR NEW) AND NONE OF THEM HAS THIS ISSUE. (THIS IS AFTER ALL REALIGNMENT!!!) VERY DISAPPOINTED WITH THIS BRAND NEW CAR AND INTRODUCES A LOT OF HASSLES AFTER SPENDING 27K ON IT!!! BECAUSE TIRE/ALIGNMENT ARE NOT THE ISSUES I EXPECT SOME DEFECTIVE PARTS, HOWEVER THE DEALER SAY THEY CANNOT FIX IT...
Mar 26, 2016
VISIBILITY
4 complaints
The contact owns a 2016 Toyota RAV4. The contact stated that the moon roof was leaking. The failure had gotten progressively worse over time causing damage to the interior of the vehicle. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The approximate failure mileage was 43,000.
May 20, 2021
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING HIGHWAY SPEEDS, A ROCK STRUCK THE SUN ROOF, FRACTURED IT, AND CAUSED GLASS TO EXPLODE AND IMPLODE INSIDE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER (FINDLAY TOYOTA FLAGSTAFF, 5030 E MARKETPLACE DR, FLAGSTAFF, AZ 86004, (888) 736-7324) WHO AT FIRST INDICATED THAT THEY WOULD REPLACE THE PART. THE DEALER THEN STATED THAT THE PART WOULD BE REPLACED BY A WARRANTY AND THE END RESULT WAS THAT THEY REFUSED TO PROVIDE A REPLACEMENT OF THE PART AND ADVISED THE CONTACT TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PROVIDE A FOLLOW-UP RESPONSE WITHIN A DAY TO DETERMINE IF THEY COULD REMEDY THE FAILURE BY REPLACING THE PART THAT FAILED PREMATURELY. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Feb 22, 2018
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS PARKED, THE SUN ROOF FRACTURED. WHILE THE VEHICLE WAS BEING DRIVEN, PIECES OF BROKEN GLASS STARTED TO FALL INTO THE CABIN OF THE VEHICLE. THERE WERE NO INJURIES. CLEARWATER TOYOTA (21799 US HWY 19 N, CLEARWATER, FL 33765, (800) 667-9051) WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,250. *TT *TR
Jan 12, 2018
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED. THE CONTACT WAS NOT SURE IF THE FAILURE OCCURRED FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 11,771. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED CT STATE POLICE WERE CALLED AND RESPONDED. THEY FOUND NO DEBRIS, NO SIGN OF ANY IMPACT. THEY WROTE AS HAVING BEEN "SPONTANEOUS." UPDATED 8/24/18*JB
Dec 12, 2017
LATCHES/LOCKS/LINKAGES
3 complaints
The contact owns a 2016 Toyota Rav4. The contact stated that the liftgate failed to properly close while pressing the electrical buttons on both the key fob and the two liftgate buttons located inside or outside the vehicle. The contact stated that the liftgate had to be closed manually to securely close the liftgate. The contact stated that after her daughter had loaded groceries inside vehicle, the liftgate failed to latch properly but was closed after several attempts. The vehicle was taken to the dealer, and the contact's daughter was informed that the hinges and liftgate needed to be replaced. The contact was provided with an estimate for the repair. The manufacturer was notified of the failure and provided the contact with a case number. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
Sep 18, 2025
The contact owns a 2016 Toyota RAV4. The contact stated that on several occasions while driving, the tailgate was heard opening. The contact also stated that on various occasions while the vehicle was parked, the tailgate ajar message was displayed. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact stated that the failure recurred and that the tailgate failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed that lubrication needed to be applied to the tailgate. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000.
May 19, 2023
The contact owns a 2016 Toyota Rav4. The contact stated while opening the rear door using the key fob, the door did not open as needed; however, the door was unlocked. The contact was able to open the rear door manually. The vehicle was taken to the dealer and the dealer stated that the back upper door power unit needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 109,000.
Apr 18, 2023
FUEL/PROPULSION SYSTEM
3 complaints
When slowing to a stop with foot off gas pedal and on the brake pedal engine suddenly revs to approximately 7K rpms. Mashing brake pedal and turning off engine is only way to control the vehicle. Restarting motor has returned it to normal operation until last occurrence when it took about 5-6 restarts before it returned to normal operation. This has been happening since car was maybe 1 year old. However, it goes for extended periods of 6 months or more without it occurring. It occurs with absolutely no warning.
Dec 26, 2023
I USED TO TAKE FULL TANK GAS EVERYDAY SINCE BOUGHT THE CAR . AFTER DRIVING 1 YEAR MY OIL TANK GIVING ME PROBLEM. MY ENGINE WAS SUDDENLY SHUT DOWN AUTOMATICALLY AND 3 SIGN CAME UP. I STARTED THE CAR AGAIN AND IT WAS WORKING GOOD AND AFTER A WHILE IT SHUT DOWN AGAIN. I WENT TO MY DEALER ABOUT 5 MONTH AGO AND TOLD THEM THE STORY. THEY DIAGNOSE MY CAR AND FOUND NOTHING SO I TOOK MY CAR BACK FROM DEALER SHOP. NEXT DAY SAME PROBLEM HAPPENS AND I WENT BACK TO THE DEALER. . THIS TIME THEY FOUND MY BATTERIES ALMOST FINISHED AND I HAVE PROBLEM WITH MY AIR SENSORE . SO I FIXED BOTH OF THEM AND PAID ALMOST 1400 DOLLAR WHERE PARTS COST WAS ONLY 300 AND REST WAS FOR 5 HOURS COMPUTER DIGONOATIC. ANYWAY, I THOUGHT MY PROBLEM IS FINISHED BUT IT'S STILL THERE. NOW MY GASOLINE COMING OUT FROM TANK AND I AM GETTING SMELL FROM INSIDE. I AGAIN WENT BACK TO DEALER, THIS TIME THEY KEEP MY CAR FOR 1 DAY AND NEXT DAY THEY TELLING ME THAT I HAVE TO CHANGE MY ENTIRE GASOLIN TANK BECAUSE I USED TO TAKE FULL TANK GAS,WHICH WILL COST AROUND 2000 DOLLAR!! I WAS VERY MAD WITH THE MANAGER BECAUSE IN FIRST TIME THEY COULDNOT EVEN FIND MY REAL PROBLEM AND CHANGED MY NEW BATTERIES AND AIR SENSOR! NOW THEY TELLING ME IT'S VERY DANGEROUS TO DRIVE WITHOUT FIXED OIL TANK BUT I DIDNOT FIXED IT BECAUSE IT MUST BE FACTORY DEFECT, WHY SHOULD I PAY FROM MY POCKET. I CALLED TOYOTA CORPORATE OFFICE AND TOLD THEM ABOUT MY ISSUE. THEY TOLD ME SINCE I HAVE NO WARRENTY, THEY CAN'T FIXED IT FREE FOR ME.AND THERE ARE NO RECALL ABOUT MY GAS TANK!
Apr 03, 2018
TAKATA RECALL; WHILE ATTEMPTING TO BACK OUT OF A DRIVE WAY, THE ACCELERATOR STUCK CAUSING THE CAR TO HIT A BUSH AND A HOUSE. AFTER RECOVERING AND ATTEMPTING AGAIN, THE CAR ACCELERATOR STUCK A SECOND TIME CAUSING THE CAR TO HIT ANOTHER BUSH.
Feb 12, 2017
Crash: 1
AIR BAGS,SERVICE BRAKES
3 complaints
I was driving on the entrance road to a major highway, and as I approached the curve in the road and pressed on the brakes to decelerate, the vehicle began to shake, and as I pressed the brakes harder to slow down, they did not engage, the front wheels became locked in the position of the curving road at an angle and the vehicle went off road at approx 45mph down an embankment and into a tree. The air bags did not deploy. The vehicle is totaled and although there were no fatalities minor injuries did occur since the airbags did not keep the passenger nor driver from hitting there head on the windows and door jam, and the steering wheel.
Nov 01, 2021
Crash: 1
Injuries: 3
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE BRAKES FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT. THE FRONT DRIVER, FRONT PASSENGER, AND FRONT SIDE AIR BAGS DEPLOYED. THE PASSENGER SEAT WAS NOT OCCUPIED. THE CONTACT SUSTAINED A SPRAINED RIGHT ANKLE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1802082867. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Feb 08, 2018
Crash: 1
Injuries: 1
NA
Sep 04, 2016
Crash: 1
Injuries: 1
SEAT BELTS
2 complaints
Rear seat belt passenger side would not unlatch, trapping the passenger. This was and is the only time we have ever used this seat belt.It took two people to help get her thru the upper part of seat belt,had to exit over the top of back seat passenger. This life saving mechanism was and is unsafe and could of caused death if in the event of accident with fire. We have Owned two other Toyota's. Never any other dangerous life threatening events. Our request is the right thing to do. Replace this inoperative major defective part at an authorized Toyota Dealership here in. Dayton Ohio? Do we need to report this to the Highway Safety Dept.? [XXX] & [XXX] . Please respond. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 11, 2025
The contact owns a 2016 Toyota Rav4. The contact stated that while driving at various speeds, the seat belt alert chime would intermittently engage while the seat belt was in use. The seat belt warning light was also illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.
Apr 04, 2022
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
I was parking the car in a gravel parking lot. When I pressed the brakes and shifted into park it instead accelerated and went over the side of an enbankment. I could not stop it even though my foot was pressing hard on the brake. Luckily there was no other person or property affected by the error and my car did not suffer external damage. It damaged a sensor on the bottom side of the car which had to be replaced. There was no indication of any problems beforehand. My mechanic did an extensive review of the car and could not find anything that would have explained the unintended acceleration.
Aug 13, 2023
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE VEHICLE ACCELERATED FORWARD WHILE THE CONTACT'S FATHER WAS GENTLY DEPRESSING THE BRAKE PEDAL. THE CONTACT'S FATHER DEPRESSED THE BRAKE PEDAL ALL THE WAY DOWN, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK A GATE. THE CONTACT STATED THAT HER FATHER HAD TO REMOVE THE KEY FROM THE IGNITION IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED, BUT NO FAILURE WAS DETECTED. THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,500.
Apr 08, 2016
Crash: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
I took my car to Toyota for multiple issues with my electrical. My headlights go out every 5-10 minutes when trying to drive at dark. The headlights turn off or do not work if I try to use my blinker or windshield wipers. Three times now my car has stalled when I tried to turn on my headlights while driving. And one time it stalled when I went to make a left turn. Toyota ran a diagnostic and said everything was fine. I took it to autozone, they said the battery was fine. A third opinion and a new battery later and I’m still having the same problems. No one can tell me what’s wrong.
Feb 08, 2023
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE VEHCILE. ADDITIONALLY, THE REAR BRAKE LIGHTS WERE FILLED WITH WATER AND WERE INOPERABLE. THE CONTACT CALLED NYC MOTORCARS OF THE BRONX (3748 BOSTON RD, THE BRONX, NY 10469, (347) 966-4272) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Mar 16, 2021
SERVICE BRAKES, HYDRAULIC
2 complaints
The contact owns a 2016 Toyota Rav4. The contact stated while driving 10 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that extra effort was needed to depress the brake pedal while stopping the vehicle. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.
Mar 09, 2022
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND TAPPING ON THE BRAKE PEDAL TO SLOW THE VEHICLE, THE FRONT-END VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE KOONS FORD OF BALTIMORE DEALER LOCATED AT 6970 SECURITY BLVD, WOODLAWN, MD 21244, WHERE THE BRAKE PADS AND BRAKE ROTORS WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE VIBRATED MUCH HARDER AND WAS TAKEN BACK TO THE SAME DEALER WHO THEN REPLACED A PIECE OF RUBBER AROUND THE BRAKE PEDAL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Aug 13, 2020
SEATS
2 complaints
THE DRIVERS SIDE SEAT WHEN MOVED BACK, LOCKS IN AND WON'T MOVE FORWARD. THIS HAPPENED AT A CAR WASH WHEN CAR WAS NOT MOVING.
Dec 14, 2019
DRIVER'S SEAT CUSHION CLOTH MATERIAL STARTING TO FRAY AND DETERIORATE. FABRIC EVENTUALLY IS GOING TO FRAY AND STUFFING WILL BEGIN TO FALL OUT
Oct 17, 2016
SERVICE BRAKES,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO WORK AND THE VEHICLE AUTOMATICALLY STOPPED WITHOUT WARNING. THE VEHICLE WAS SLOWLY DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WEST HERR TOYOTA OF WILLIAMSVILLE LOCATED AT 8129 MAIN ST, WILLIAMSVILLE, NY 14221; (716) 803-8010), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND WAS INFORMED THAT NOTHING COULD BE DONE. CASE NUMBER: 1706191051 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,478.
Jun 27, 2017
THE IDLE SPEED IN THE RAV4 4 IS SET TOO HIGH CAUSING THE CAR TO MOVE FORWARD WHEN STOPPED WITH FULL PRESSURE APPLIED TO THE BRAKES. TOYOTA REFUSED TO REDUCE THE IDLE SPEED AND STATES THAT THIS NORMAL OPERATION. I BELIEVE THEY HAVE SET THE IDLE HIGH SO THE CAR WILL PASS EMISSION STANDARDS AND AS A RESULT NOW HAS THIS DEFECT WHERE THE CAR MOVES FORWARD WITH FULL BRAKE APPLIED DUE TO THE HIGH IDLE SPEED. THIS MAY BAY BE AN EMISSIONS PROBLEM BUT IT MOST CERTAINLY IS A SAFETY ISSUE
Jun 11, 2017
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
While shopping at the grocery store, I experienced an incident upon leaving the parking lot. After reaching my first red light, I noticed smoke rapidly billowing from under the hood of my vehicle. My husband, who was driving behind me, immediately saw the smoke and instructed me to pull over. Once I stopped, he asked me to pop the hood. Upon opening it, he urgently removed his shirt to try and extinguish the fire. The damage was extensive — a hole burned through the hood, significantly compromising the vehicle’s crash safety rating. Additionally, melted plastic covered the battery area, and the radiator hose was damaged, rendering the vehicle unsafe to drive.
Apr 28, 2025
Fire: 1
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time was a brand new Toyota Rav4, which luckily did have side airbags and they deployed appropriately. However, I have since had the opportunity to drive other vehicles and would like to ensure the safety of myself and others on the road whether the car be foreign or domestic. Please see the following requests: 1. Toyota's electronics freeze intermittently. This is not the first Toyota Rav4 that I have had and it seems to have done this in the majority of them (2/3). This is dangerous as it can become a distraction to the driver if not familiar with this abnormality. The backup camera also variously changes it's functions, preferences, and layout. 2. The navigation system has to be updated by a chip instead of updated wirelessly. 3. It is not an electric vehicle. 4. I should not have to pay for gasoline or electricity if the sun can be used as a fuel source. Please research the and utilize solar cell panel paint to charge all electric cars and implement that into all domestic and foreign electric cars as soon as possible due to the inflating economy. 5. With full self driving availability please ensure that all cars on the road, whether they be electric or gas, have this capability due to safety issues as well as the extent of morbidity and mortality cases due to trauma patients. I have already emailed you on this problem. Please follow up. 6. Due to the younger generation and their addiction to social media as well as their cell phones, please ensure that there is voice capability within all cars. It may also be beneficial for a camera to be installed inside of the car since the younger generation is so prone to filming themselves. This would also help with liability issues if an accident were to occur. 7. Ensure there is a way to charge a cell phone without needing to plug in the phone.
Feb 02, 2025
Crash: 1
Injuries: 1
STEERING,SERVICE BRAKES
1 complaint
On July 13th I was driving at a slow speed and I was making a right turn and the steering wheel felt like it was locked in not being able to turn into my lane and so a car coming into my direction, so quickly I had to stop across the opposite lane to let the car go by me, Then I looked at the dashboard it had the steering wheel and brake symbol illuminated, so I tried to restart the motor but it made the clinching noise telling me that still running so I stopped and restarted the motor and the symbols went off and continued driving with caution, made it home safe
Jul 14, 2024
STEERING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2016 Toyota Rav4. The contact stated while driving 40 MPH and driving over a bump in the roadway, the steering wheel seized, and the information system rebooted. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the cause of the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 99,388.
May 30, 2024
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
While exiting slowly from the parking lot, the Toyota started to make a beeping alarm noise, then suddenly lurched forward. Applying the brake had no effect, and the car accelerated across the LRT tracks, climbed onto the passenger platform, and only stopped when it collided with an electrical box there.
Dec 10, 2023
Crash: 1
AIR BAGS,UNKNOWN OR OTHER
1 complaint
My sunroof is leaking for the fourth time. The first time it ruined the curtain airbags on the driver side. It started leaking again today and I am wondering if the airbags will be damaged again.
Jul 09, 2023
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
While changing the lane towards right, suddenly my vehicle over accelerated and was about to crash the vehicle ahead of me and quickly I decided to maneuver towards the right shoulder lane and within few seconds and speedy semi-truck passed from the left and saved our lives of 4 people in the car in the busy highway approaching the O'hare Chicago Airport. Safety: Had I not taken towards right to avoid crash on anther vehicle, the high speed truck from the back would have hit us within a few seconds of my alertness. Yes, during Feb.2019, due to excess acceleration, this car crashed towards thick ice and snow while driving through a street, and damaged front bumper.(my wife was seated at passenger side) Called the dealer and took the vehicle to them(Wilde Toyota-West allis), they knew the seriousness, serviced it in their workshop for over a week by changing timing belt, re-programming etc..etc. and returned back my car and said now it should work, it is okay as it should be. Yes, my vehicle was inspected twice by Insurance company, Toyota officials for airbag inspection, workshop mechanics, due to major road accidents (for not my fault) in Oct.2019 and Jan.2020 and repaired at another auto body service center in Milwaukee(Andrew Toyota) and in Madison(Ballbody-A division of Smart Motors). There was no warning signs in the Vehicle as the car runs very well on both highway and city roads.
Dec 25, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
The car rapidly caught on fire while parked and off. Smoke first appeared from the hood and subsequently flames came out of the hood causing the entire car to catch in fire. There were no warning lights/messages. The car was inspected by our insurance, USAA
Dec 10, 2022
Fire: 1
FUEL SYSTEM, GASOLINE
1 complaint
The contact’s daughter owns a 2016 Toyota Rav4. The contact stated that while the vehicle was idle, the warning message “System Failure” illuminated and the vehicle shuddered, shut off, and lost electrical power. The contact’s daughter shifted into Park. The vehicle was towed to the dealer who diagnosed the failure as a loose vacuum hose and retched fuel system. The dealer secured the vacuum hose; however, the failure reoccurred while she was at a complete stop. The vehicle was towed to the dealer who diagnosed the failure as a contaminated charcoal canister. The dealer replaced the canister; however, the failure reoccurred. The vehicle was towed to the dealer and it was stated that fuel was leaking onto the charcoal canister. The charcoal canister was replaced for the second time; however, the failure persisted. The vehicle was taken back to the dealer for a 4th time. The dealer sent a full diagnostic report to the manufacturer. The manufacturer sent engineers, field experts, and a district manager who took the vehicle apart and diagnosed that the charcoal canister and the evaporative emission control system including the gas tank needed to be replaced. The contact stated that the vehicle was repaired, and the gas cap was tightened. However, the failure persisted. The vehicle was towed to the dealer three more times. The charcoal canister was replaced but the failure persisted. The contact stated that failure would occur when the vehicle was idle at a complete stop. The contact referenced NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The contact stated that the manufacturer opened a case and had been assigning the case to different district managers. The vehicle was not repaired. The failure mileage was approximately 1,200.
Jan 14, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
- I believe the ECM has failed, and I believe this after replacing battery, starter, spark plugs, and spark plug wires. While accelerating, and while maintaining a consistent speed over 50 mph, the tachometer (and engine, accordingly) yanks itself back and forth between 3500 and 5500 rpm. The vehicle physically jumps back and forth between massive acceleration and decceleration, without any change in throttle/pedal placement. This occurs while in Cruise Control, Eco Mode, Normal Mode, and Sport Mode. There is not yet a discernable pattern or trigger identified in why this occurs. - My safety and the safety of others has been put at risk by the vehicle's jerking, halting, and unplanned acceleration in heavy traffic situations. It scares me and others in traffic, to the point that people have asked if I was okay after being able to visibly notice the car's behavior on the highway, and my reaction. - The problem has been reproduced twice by an independent service center. Toyota Dealership read the computer for the vehicle to pull codes, told me nothing was wrong, and sent me away. - The vehicle has been inspected by my local Toyota dealership (lackluster inspection, in my opinion). Nothing resulted from this inspection. - There were (and still are) NO warnings lamps, messages, reminders, codes, or notifications of any kind to show that something is abnormal in my engine. This is the most vexing part of this issue. As far as the computer in the Rav4 is concerned, everything is nearly perfect. and it IS NOT.
Oct 07, 2021
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
HAVE TO REPLACE BRAKES ONLY AFTER 20K MILES. BATTERY BECOME DEAD AFTER 25K MILES
Mar 14, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE NAVIGATION DISPLAYS, RADIO AND ALL EQUIPMENT THAT USES IT QUITS AND SHUTS DOWN AND WILL GO OFF AND ON 3-8 TIMES AND THEN IT SEEMS TO BE OK. I WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WHEN IT HAPPENS. THIS HAS HAPPEN MANY TIMES.
Mar 10, 2021
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING ON A LOCAL ROAD I STARTED TO LOSE ELECTRICAL POWER. AT FIRST I LOST POWER STEERING AND SHORTLY AFTER THE HEAT STOPPED WORKING AND ALL THE LIGHTS ON THE DASHBOARD LIT UP. WHEN I BROUGHT THE CAR TO BE DIAGNOSED THE FUSE BOX HAD BEEN BURNED AND WIRES MELTED AND THERE WAS SMOKE INDICATING THERE HAD BEEN A FIRE AROUND THE FUSE/ELECTRICAL AREA
Mar 09, 2021
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
I HAVE HAD AND CONTINUE TO HAVE BATTERY TROUBLE WITH MY TOYOTA RAV4. I FIRST BOUGHT A NEW 2014 AND AT MY REGULAR MAINTENANCE AT THE DEALERSHIP, THE BATTERY WAS REPLACED SEVERAL TIMES. I WAS UNCOMFORTABLE ENOUGH TO TRADE IT IN AND GET A NEW 2016. I STILL HAVE THIS ONE, BUT IT CONTINUES TO HAVE BATTERY TROUBLE. I HAVE BEEN LEFT STRANDED AT WORK WHEN MY CAR WOULD NOT START. THAT IS WHEN I FOUND MASSIVE AMOUNTS OF CORROSION, AND TO THIS DAY, THE TERMINALS CORRODE OVER EVEN WITH NEW BATTERY. THE PASSENGER DOOR DOES NOT ALWAYS LOCK WITH THE KEY BUTTON BC OF THIS ISSUE. I WOULD ESTIMATE I'VE REPLACED THE BATTERY 3-5 TIMES BETWEEN THE TWO CARS, WITH NO REAL SOLUTION. BATTERIES HAVE ALWAYS BEEN REPLACED/INSTALLED BY THE LOCAL TOYOTA DEALERSHIP. (I'M SURE INVOICES COULD BE PULLED IF NECESSARY) MY CARS HAVE NOT STALLED WHILE RUNNING, THEY WON'T START OR JUST START TO HAVE ELECTRICAL ISSUES W LIGHTS, AND IT GETS CHECKED BY THE DEALERSHIP. THEY USUALLY RECOMMEND REPLACEMENT WHILE THE BATTERY IS COVERED. A SEPARATE BUT EQUALLY UNSETTLING ISSUE IS WITH THE WINDSHIELD. IT RECENTLY CRACKED DUE TO A PASSENGER FLICKING A BUG ON IT. YOU WOULD THINK A ROCK LANDED ON IT.
Mar 09, 2021
STRUCTURE,ENGINE,VISIBILITY/WIPER
1 complaint
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.
Mar 03, 2021
Fire: 1
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM
Feb 14, 2021
LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
CAMERA NOT WORKING PROPERLY
Dec 14, 2020
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE WIRING HARNESS WAS CHEW COMPLETELY UP. THIS AFFECTED MY POWER BRAKES, ENGINE,STEERING SYSTEM, ETC. THESE LIGHTS CAME ON WHILE DRIVING THE CAR! RATS CHEWED MY WIRING .
Jan 06, 2020
SUSPENSION
1 complaint
THE CV JOINS ON BOTH SIDES WORE OFF TO PREMATURE. I HAD TO FIXED IT BECAUSE OF THE NOISE THEY WERE MAKING. IT BEGAN WITH LESS THAN 60K MILES. I THOUGHT IT WAS A SAFETY ISSUE. MANY NEW TOYOTAS ARE HAVING THE SAME ISSU.
Aug 05, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
STARTED MY 2016 RAV4 LIMITED ON 7/27/2019. AFTER STARTING IT NONE OF THE SAFETY FEATURES ARE WORKING. THIS APPEARS TO BE A KNOWN ISSUE AMONG OTHER TOYOTA OWNERS. THE VEHICLE WAS FINE WHEN I SHUT IT OFF THE NIGHT BEFORE. NOW ANTI LOCK BRAKING, LANE DEPARTURE ALERT, PRE-COLLISION SYSTEM, AND ADAPTIVE CRUISE CONTROL ARE ALL FAILING.
Jul 27, 2019
EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
I HAVE COMPLAINED ABOUT THE HEADLIGHTS FROM DAY ONE. THE DEALERSHIP SAID THE HEADLIGHTS ARE ADJUSTED PROPERLY. SINCE THEN MY WIFE HAS HIT A DEER BECAUSE SHE CAN NOT SEE MORE THAN ONE CAR LENGTH IN FRONT WITHOUT THE HIGH BEAMS ON. NOW SHE ALWAYS DRIVES WITH THE HIGH BEAMS ON. THISORNING SHE WAS VERBALLY ACCOSTED FROM ANOTHER DRIVER FOR DRIVING WITH HER HIGH BEAMS ON. WE LIVE IN A MORE RURAL AREA WITH VERY FEW STREET LIGHTS. GET A RAV 4 PUT IT IN A TOTALLY DARK AREA AND TURN ON THE HEAD LIGHTS. MEASURE THE DISTANCE BETWEEN BUMPER AND END OF LIGHT. THEN YOU WILL SEE THE ISSUE. THE LIGHTS MIGHT HAVE THE SQUARE FOOTAGE REQUIREMENT MEET BUT THE SQUARE FOOTAGE GOES LEFT AND RIGHT AND NOT FORWARD WHILE DRIVING.
Oct 17, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
IT WAS A COLD DAY IN MASSACHUSETTS. I WARMED UP THE CAR IN THE MORNING FOR 10 MINUTES BEFORE STARTING TO DRIVE TO WORK. I GOT ONTO THE MASSACHUSETTS PIKE AND AFTER A COUPLE EXITS OF CRUISING AT 60 HIT STOP AND GO TRAFFIC. AT ONE OF THE ENTRANCES AND WHEN I SLOWED DOWN TO A STOP IN THE TRAFFIC MY CAR FLASHED THE BATTERY CRITICAL CHARGING ERROR FOR A SPLIT SECOND BEFORE SAYING EVERYTHING NEEDED TO BE RESTARTED BY PUTTING THE CAR INTO PARK. AFTER THAT, THE CAR COMPLETELY SHUT DOWN. I WAS NOT ABLE TO PUT ON HAZARDS UNTIL ABOUT 15 SECONDS LATER OF TRYING TO GET THE POWER BACK ON DID THE CAR START UP. WITHIN THAT TIME A DRIVER BEHIND ME DECIDED TO HIT ME IN THE REAR. ON RESTART THE CAR DIDN'T SHOW THE FAULT BUT UPON LOOKING UP THE BATTERY CRITICAL CHARGING FAILURE IT STATES TO NOT DRIVE THE CAR AND TO IMMEDIATELY TAKE IT TO A SHOP. THE SHOP CANNOT FIND THE CODE DUE TO IT BEING WIPED MAKING SOLVING THE ISSUE EVEN MORE DIFFICULT.
Jan 18, 2018
Crash: 1
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
PASSENGER FRONT WHEEL SENSOR HARNESS WAS DAMAGED BY RODENT. VEHICLE HAS 26K MILES AND TOYOTA REFUSED TO REPAIR THE BREAK, AND WOULD ONLY REPLACE THE ENTIRE HARNESS AT A COST NOT COVERED OF $6300. THE MATERIAL CHANGE OF THESE PARTS ATTRACT RATS. THIS DAMAGED CAUSE ABS, LANE DEPARTURE, BLIND SPOT MONITORING AND CRUISE CONTROL SYSTEMS TO FAIL. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I LIVE IN A GATE COMMUNITY. I CALLED THE TOYOTA CUSTOMER LINE AND WAS GIVEN THE SAME EXPLANATION OF THE LACK OF WARRANTY COVERAGE. CASE #1710230814
Oct 23, 2017
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
14 MONTH OLD RAV4 XLE DRIVING DOWN THE INTERSTATE AND APPLIED THE BRAKES FOR SLOW TRAFFIC, THE ABS / TRACTION CONTROL WARNING LIGHTS CAME ON. I AM OVER THE 36,000 MILE WARRANTY AS MY WORK ENTAILS DRIVING. THE LOCAL DEALER QUOTED ME $2800 FOR REPAIRS, HE CHECKED WITH THE TOYOTA MFG. REP TO SEE IF POSSIBLY THE ABS ACTUATOR IS COVERED UNDER THE POWERTRAIN PORTION (60000 MILES) OF TOYOTA'S WARRANTY. TOYOTA DEALER STATED NO WARRANTY COVERAGE DUE TO MILEAGE. LOCATED NUMEROUS COMPLAINTS AND RECALL FOR "CERTAIN MODEL YEAR" 2016 TOYOTA RAV4 RECALL - #16V198000 RECALL FOR SERVICE BRAKES, HYDRAULIC : ANTILOCK. IT APPEARS THEY ARE AWARE OF A PROBLEM WITH THE 2016 MODEL BUT WILL ONLY A FEW OF THE ONES SOLD.
May 16, 2017
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING ANY SPEED AT NIGHT, THE HEADLIGHTS DID NOT PROVIDE ADEQUATE LIGHTING. THE CONTACT ALSO STATED THAT THE HEADLIGHT BEAMS FOCUSED APPROXIMATELY 20 FEET ABOVE THE GROUND, WHICH MADE IT DIFFICULT TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BULBS NEEDED TO BE CHANGED. THE CONTACT PURCHASED THE AFTER MARKET BULBS, BUT THEY PERFORMED WORSE THAN THE ORIGINAL BULBS. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. ADDITIONALLY, WHILE DRIVING AT A LOW SPEED ONLY, A GRINDING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS APPLIED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
May 08, 2017
STEERING,SUSPENSION
1 complaint
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Oct 24, 2016
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
TOYOTA PRE-COLLISION SYSTEM (PCS) ON 2016 RAV4. I NEVER GET ANY KIND OF WARNING, EVEN WHEN CARS CUT ME OFF AT HIGHWAY SPEEDS, I APPROACH A CAR FROM BEHIND AT SPEED (I CANNOT GET TOO RISKY HERE), ETC. OTHER PCS SYSTEMS ON FRIENDS CARS (NON TOYOTA) HAVE SOME WARNINGS, EVEN FALSE ONES A BIT. I ASKED MY DEALER TO CHECK IT WAS WORKING, THEY HAD NO PROCEDURES TO TEST IT OTHER THAN OBDII FOR SENSORS OUT. SEEMS LIKE THE PROMISED AND IIHS TESTS INDICATED THAT THIS PCS SYSTEM WORKED TO STOP THE CAR. ON LINE SEARCHES I CANNOT FIND ANYONE WHO HAS SEEN THEIR SYSTEM WORKING OR ALARMS. THE TOYOTA VIDEO INDICATES WARNINGS SEEM TO OCCUR AT 7-10 CAR LENGTHS - I HAVE BEEN CUT OFF ON HIGHWAY AT LESS THAN ONE CAR LENGTH WITH NO WARNINGS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 28, 2016
TIRES
1 complaint
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 EQUIPPED WITH BRIDGESTONE RADIAL TIRES, SIZE: P225/65R/17 (NA). WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO A TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE MODEL WAS DEFECTIVE. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 1,900.
Jul 13, 2016
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TOYOTA RAV4 LIMITED-AT ALL TIMES OF INCIDENCES THIS VEHICLE WAS IN MOTION. SAFETY ISSUE!!! 1. I PURCHASED THE VEHICLE MARCH 26, 2016, TO COMMUTE TO NEW JOB. 2. HIGHWAY-WARNING 1 ON APX 4/4 MONDAY (9 DAYS AFTER PURCHASE) "CHECK TOYOTA PARK ASSIST HAVE VEHICLE CHECKED BY A DEALER" THE CAUSE WAS SNOW ON SENSORS....SINCE WE ARE IN MONTANA THERE WILL BE SNOW ON SENSORS AT LEAST 8 MONTHS A YEAR. 4. HIGHWAY-WARNING 2 ON APX 4/18/16 "AWD SYSTEM MALFFUNCTION 2 WHEELDRIVE MODE ENGAGED DEALER SAID LOOSE GAS CAP CAUSED THIS. 5. HIWAY-APX 4/12/16-4/14/16 I WAS PASSING A DOUBLE CAR HAULER. THE CAR HAULER WAS GOING ABOUT 50-60 ON INCLINE AROUND A CORNER. I WAS GOING 80 (SPEED LIMIT) WITH 2 VEHICLES BEHIND ME AT THE SAME SPEED. WE WERE ALL PASSING THE CAR HAULER. ALL OF A SUDDEN WARNING SOUNDS IN FRONT OF CAR WENT OFF AND CAR BRAKED TO ALMOST AN IMMEDIATE STOP THEN ALARMS IN BACK OF CARS WERE GOING OFF BECAUSE THE CARS BEHIND ME WERE COMING UP ON MY REAR. I PRESSED THE GAS AND THE BRAKE AND NOTHING, TURNED THE WHEEL TOWARD LEFT AND CAR STARTED TO GO. I AM FEARFUL OF THIS VEHICLE. I AM A WIDOW AND AM AFRAID TO PUT MY CHILDREN IN IT. I PARKED THE CAR AFTER THIS INCIDENT AND CONTACTED TOYOTA MANUFACTURER. THEY REJECTED REPURCHASE. I HAD BEEN IN CONSTANT CONTACT WITH DEALER (OVER 20 LOGGED CALLS AND ALMOST 100 TEXTS) THEY OFFERED TO TRADE VEHICLE AT $28K FOR A VEHICLE THAT WAS 2 WEEKS OLD. I OWED $34K ON IT. THAT IS A LOSS OF $6000 IN 2 WEEKS ON A VEHICLE WITH SAFETY ISSUES. THE CAR HAD 63 MILES ON IT WHEN I DROVE IT OFF THE LOT, I DROVE FROM DEALERSHIP TO HOME WHICH WAS 225+ MILES. THEN I COMMUTED FROM HOME TO NEW JOB FROM (80 MILES EACH WAY TO WORK) FROM MARCH 28-APRIL 18=16 WORK DAYS AND 1 OR 2 OVERTIME DAYS/VISIT FRIENDS (3,168 MILES) I AM AT ABOUT 3,300 MILES NOW.
Jun 28, 2016
4.6/5.0
89 reviews

Frequently Asked Questions

How many problems does the 2016 TOYOTA RAV4 have?

The 2016 TOYOTA RAV4 currently has 228 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2016 TOYOTA RAV4?

The most common problems reported for the 2016 TOYOTA RAV4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2016 TOYOTA RAV4 problem data come from?

All problem and complaint data for the 2016 TOYOTA RAV4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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