2017 TOYOTA RAV4 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
295
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
73 complaints
Odometer Fraud. The contact purchased a 2017 Toyota RAV4. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 85,887, and at the time of registration, it was discovered that the mileage was 237,660.
Aug 05, 2025
The contact owns a 2017 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, upon taking the vehicle to the dealer for the recall repair, the dealer refused to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
Jul 29, 2025
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the battery power was drained, and the check engine warning light illuminated. The vehicle was jump-started. The vehicle was taken to AutoZone, and the battery was replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to another dealer. The failure mileage was unknown. Parts distribution disconnect.
Jul 24, 2025
The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM). The contact stated that while the vehicle was parked, the vehicle failed to start. The contact removed and replaced the battery terminal and the vehicle started. The contact took the vehicle to the local dealer for the recall repair. The local dealer refused to repair the vehicle; however, the contact was informed that there was a bulge on the side of the battery. The contact was informed to take the vehicle back to the dealer where the vehicle was purchased for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Jul 03, 2025
The contact owned a 2017 Toyota RAV4. The contact stated that while the contact's granddaughter was driving, smoke was coming from under the hood. The contact's daughter drove the vehicle to a nearby fire station. The contact stated the entire front of the vehicle was on fire, and the fire was extinguished. The vehicle was towed to the local tow yard. The vehicle was condemned as a total loss. The contact stated that all service appointments were provided by the dealer. In addition, the previous service appointment was performed by the dealer in June 2024. The contact's granddaughter sustained anxiety issues due to the failure. The contact stated that it was a very frightening situation for the granddaughter. The contact received notification of NHTSA Campaign Number: 23V734000(Electrical system); however, the contact stated the recall notification was received the day after the failure occurred. The manufacturer was not made aware of the failure. The failure mileage was 102,500.
Jun 24, 2025
+ 68 more complaints for this component
UNKNOWN OR OTHER
36 complaints
My 2017 Toyota RAV4 suddenly caught fire while it was parked in front of my home. The vehicle was turned off and had been parked for several minutes. Without any warning, flames started in the battery area and rapidly spread, resulting in a total loss of the vehicle. The Wylie, Texas Fire Department responded and extinguished the fire. Component or System Involved: Exact cause UNKNOWN. Fire appears to have originated from the engine compartment. The remains of the vehicle are available for inspection upon request by NHTSA, Toyota, or investigators. Safety Risk: This was a severe and unexpected fire with no warning and posed a serious risk to my family, neighbors, and surrounding property. The fire could have spread to my home and other vehicles nearby. It created a dangerous situation for anyone in the area. Reproduction / Confirmation: The problem cannot be reproduced because the vehicle is a total loss. No prior mechanical issues or symptoms suggested this could happen. Inspection Status: The vehicle has been inspected by the Wylie Fire Department, and my insurance company has opened a case and is investigating. Toyota USA has also opened a case (# [INSERT CASE NUMBER]) and is expected to review the incident. No final cause has been determined yet. Warning Lamps or Symptoms: There were no warning lights, messages, unusual smells, smoke, or performance issues before the fire. The vehicle showed no signs of trouble prior to the incident. Additional Details: I later verified that my VIN is included in an open recall related to potential fire risk. I believe this issue may be connected, but the cause is still UNKNOWN pending investigation.
Dec 09, 2025
The rear lift hatch on my 2017 Toyota RAV4 is not working properly. It can be raised without a problem most of the time but not lowered without a lot of effort and time. It might go down several inches and stop before going back up again causing me to have to start the process all over again. It definitely could present a danger if someone tried to force it up or down or if they got a body part under it while it was doing its weird motions. Plus it would not be safe to drive it unless it lowered all the way and latched. I did take it in to my Toyota mechanic who acknowledged the problem and said the only remedy was to replace parts at a cost of somewhere between $1200 and $1300. Since the issue with my rear lift hatch started a year ago, I have read numerous complaints from other persons who are having the same issue. My mechanic confirms that he has had a number of vehicles brought to him with the same or similar issue. I strongly feel that there should be a recall. I have been a loyal Toyota owner for many years and over the years have steered numerous persons toward purchasing a Toyota. My Rav4 is available for inspection if that is necessary.
Oct 27, 2025
My lift gate hinges on my trunk have both bent, making my trunk unable to open. This is a known issue that they have a lawsuit against them for. This is available for inspection upon request. This vehicle has been inspected and diagnosed at a certified toyota dealership. No warning signs.
Sep 25, 2025
Illegal odometer rollback performed at Fred Haas Toyota in Houston, TX. It was at around 86k miles when it left DonMcGill Toyota, then Fred Haas reported around 46k miles. I bought the vehicle in Michigan. It now currently has 120k miles. I am worried it may actually have 160k. I bought the vehicle for around 20k with all the taxes and fees.
Jan 31, 2025
Toyota has not provided an update to its customers on when remedy will be fixed. It still reports that remedy will be available mid 2024. Whenever I call Toyota they have no answers. I have made numerous complaints with no real update. This is severely affecting my business as my car cannot be rented out due to an active recall.
Sep 22, 2024
+ 31 more complaints for this component
SERVICE BRAKES
24 complaints
The brake system on my 2017 Toyota RAV4 LE has repeatedly failed to provide normal stopping power, even after the replacement of pads and rotors in July 2025. This poses a serious safety hazard and may indicate a defect in the braking system.
Sep 16, 2025
Hi, Im reporting a serious safety issue with my 2017 Toyota rav4 The emergencybrake failed to engage, which caused the car to roll down the hill , I took the car to Toyota dealership while it was under the warranty and back down they told me it was nothing wrong with it. It just needed to be adjusted but it never worked the way it should have I do have a family and friends. They do have the same car and all have Same issues with E brake not not engaging l like this to be documented,
Apr 19, 2025
I have put 45,000 miles on the vehicle and have had complete brakes and rotors replaced 3 times. The caliper hangs up every time. As it gets closer to replacement time, I have experienced times when I did not think my car was going to stop. Brakes are spongy and I feel like pushing the pedal down is not enough to stop the car. I have experienced this three times, and thankfully it has stopped in time to avoid collision.
Apr 08, 2025
My Toyota RAV4 was involved in an accident. My vehicle was rear-ended on [XXX], at the corner of [XXX] and [XXX] in Tucson, AZ. Because it was during rush hour traffic, I moved my vehicle to an adjacent parking lot. It was while I was in this parking lot that I experienced brake failure and I was unable to stop my vehicle. As a result, my car hit a concrete pillar in the parking lot. This automatically stopped my vehicle and resulted in front end damage to my vehicle. 911 was dispatched and a sheriff was called to the accident scene. My car was towed to a tow yard before the Toyota collision center could begin work on estimating the amount of damages to my vehicle for the front-end and rear-end damage. My insurance company totaled my vehicle. I contacted Toyota to notify them of this brake failure. I was notified by a third party to contact you to report this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 09, 2024
Multiple times when coming to a stop the vehicle is stopped and then the brake pedal depresses further on its own while at the same time the engine roars and the vehicle lunges forward about 4 feet. It almost put me in front of oncoming traffic. Also I felt like I had no control over the brakes. It happened 4 times and also did this while I was parallel parking and almost slammed into the parked car ahead of me. It was in the shop last month. The brake calipers were cleaned and the brake lines were bled. This vehicle only has 40000 miles on it. I took it back to Toyota again today to see if they can once again try to figure out what is causing this. When it surges forward it sounds like if your foot was on gas in park, only my foot was on the brake Im afraid to drive it.
Aug 28, 2023
+ 19 more complaints for this component
EXTERIOR LIGHTING
23 complaints
Even when properly aimed, with new headlight bulbs, visibility is poor at night. I recently had an incident while driving in town at less than 25 miles hour where I almost hit a deer that I could see on the side of the street, and this is actually not the first of many such incidents. I feel unsafe driving the vehicle at night due to the poor amount of light put out by the headlights. Toyota should offer to retrofit these with LEDS for people with issues. It's downrigtht scary, especially on poor lit streets or driving on the highway.
Jun 17, 2023
This and other year model RAV4s have a known and reported issue of the tail light lenses not being properly sealed with and connected to the tail light housing. This is allowing water intrusion into the tail light and electrical system and vehicle body. This is the case with both of my tail lights on my 2010 RAV4. Water has been entering the tail lights where the lens is not sealed to the housing. The lack of plastic welding / sealant can be seen at the lens and housing. Water is intruding corroding the electronics and electrical connectors as well as portions of the body. The lenses are becoming deteriorated and discolored due to the water intrusion diminishing the effectiveness of the rear lighting. Of course, this is a safety issue as well as the corrosion of the electrical connectors and electronics within the tail light that may cause them to completely fail. Toyota knows of these issues but refuses to address them.
Jan 22, 2023
Discoloration/fogging of tail light lens on driver side. Picture uploaded.
May 23, 2022
ALL EXTERIOR LIGHTS: HEADLIGHTS, FOG LIGHTS, BRAKE LIGHTS TURN SIGNALS ETC. HAVE ALL BEEN REPLACED AT LEAST TWICE IN LESS THAN 4 YEARS AND 75K MILES OF USE. I WAS TOLD THAT PERHAPS THE PROBMEM IS THAT THE AREA AROUND TBE BULBS IS TOO SMALL CAUSING THEM TO OVER HEAT, WHICH COULD BE DANGEROUS
Mar 17, 2021
VEHICLE HAS BOTH EXTREMELY POOR DOWNROAD AND SIDEROAD ILLUMINATION. VERY HARD TO SEE ANIMALS STANDING BY THE SIDE OF THE ROAD AT NIGHT, RESULTING IN SEVERAL NEAR MISSES WITH LARGE DEER. UPGRADING THE FACTORY BULBS MADE LITTLE TO NO DIFFERENCE.
Feb 14, 2021
+ 18 more complaints for this component
ENGINE
10 complaints
11/1/23 recall for battery safety. Hold down clamp issue. I received an interim recall notification in 2023. I have called Toyota twice and they still don’t have a remedy. It’s been over a year and this is a safety/fire hazard. It’s unacceptable they have not arranged for a remedy over a year later.
Jan 25, 2025
Driving along, and all of sudden engine shuts down. Message indicated a malfunction, showed picture of battery, and indicated to put vehicle in park, and restart engine. Did so, and engine started. Dangerous situation, but luckily traffic was light.
Apr 25, 2024
The batter recall was not fixed till April 2024 as mentioned by Toyota.
Apr 21, 2024
I was driving my car when no warning lights came on the car started stalling and turning off and then sparks started to come out from the hood. I was able to get the car in a parking lot and when the hood was opened the battery clamp part came off and welded itself to the hood of the car. I had it towed to Price Toyota where they said the battery was fine and that the bolt was missing. They put the same clamp back on and presumed someone tampered with it. The only place that ever touched the battery was them back in June of 2022 when the first recall came out and they said it was fine. I do not feel safe driving this car, especially on a highway if the car stalled like that, I would have been killed. A bolt just doesn't come loose and fall off. Something caused it to loosen and in turn put my life and my kids at risk.
Dec 10, 2023
The contact owned a 2017 Toyota RAV4. The contact stated that upon arriving at her destination and returning to the vehicle a short time later, she found it engulfed in flames. A witness had already notified local emergency services, who were able to extinguish the fire. The fire marshal was unable to determine the origin of the fire but concluded that the cause was a non-suspicious mechanical failure with the vehicle. A police and fire report was filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to a tow yard and declared a loss by insurance. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Oct 16, 2023
+ 5 more complaints for this component
AIR BAGS
10 complaints
When the passenger front airbag deployed in an accident, a coil about 3 inches long and an inch wide was ejected from the airbag compartment and info the face of the occupant. Minor injuries sustained but was near the eye. The coil became embedded in the skin and the coil had to be removed.
Dec 16, 2023
Side Airbag failure: (all air bags didn't deploy) As I was making a left hand turn, My vehicle was hit in my drivers rear quarter, just behind the gas cap. The impact spun the car over 90 degrees, causing me to hit the left side of my head against the side drivers window, causing a concussion and cervical strain. No airbags in the vehicle were deployed, yet the car was totaled. The car that hit me was traveling at a high rate of speed and the impact totally destroyed that vehicles front end displacing the engine. In my opinion the airbags malfunctioned due to the water damage caused by the rail leaks common to that vehicle (which I had the dealer fix previously). If the airbag in question was operational I would not have hit my head. (yes, I was wearing my seatbelt.)
Aug 10, 2023
The contact owns a 2017 Toyota Rav4. The contact stated while driving 65 MPH, the contact struck a sign on the side of the road causing front-end damages to the vehicle and the air bags did not deploy. The contact suffered a major injury to the chest from the seat belt and back pains where she was taken to the hospital and had to seek physical therapy. A police report was not filed. The vehicle was towed to the dealer that stated that the damages were not severe for the air bags senor to deploy. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 48,408.
Jul 17, 2023
We owned 2 Toyota cars, highlander and RAV4( this is our second RAV4), we bought both time new, the first one after one year has some break and noise issues and my wife did not like it and we traded and got 2017 RAV4, from her experience, she did not wanted Toyota but different car, though I told her that it has longevity and she should get another Toyota and she agreed and gotten RAV4 2017 new car. However, this RAV4 cars have issues and my wife was right and I was wrong and will never buy RAV4 again. Today, in Portland, there is rain and raining and that small snow also now start melting with the rain, I parked my wife car in our driveway and went in, after lunch came back to drive, saw water was dripping, immediately looked for the sun roof locks, it was completed closed, reach my hand to the place where is the leak is coming, its from headliner areas by driver side where sun visor located. This is 2017 RAV4 with 26k mileage, I drop the car by the dealer where did we bought this car, their tech will be back on Monday, I cannot wait what they have to say for this obvious defect from the factories, I read more about it and there are a lot of this issues with RAV4 and needs factory attention for recall. MY MAIN CONCERN IS NOW: The real danger with this roof leak is not so much cosmetic , the real danger is damage to the airbags over the door and corrosion to the wiring harness, it should warrant recall!!
Dec 24, 2022
While traveling around 40 mph on a roadway another vehicle ran a stop sign approximately 2 feet in front of my vehicle. This vehicle came onto the roadway from a side road at a sustained speed with no braking. I swerved to avoid impact and went over an embankment. The vehicle sustained extensive damage to the front and underneath. It is a total loss. The airbags did not deploy during the accident. There were also serious injuries to the driver and passenger. The driver sustained a broken neck in 4 places. The passenger sustained massive hematomas, a fractured arm, and 7 fractured ribs in the chest and separated sternum. There were no warning lights or messages displayed. An inspection has not been performed on the airbag system. The vehicle is currently located at the insurance company's salvage yard.
Aug 22, 2022
+ 5 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
Gas pedal won’t work
Jan 10, 2025
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle was parked. The contact stated that upon shifting to drive (D) and depressing the accelerator pedal, the vehicle lurched, accelerated unintendedly, and crashed into the base of a lamp pole; however, the engine continued to rev loudly. The air bags did not deploy. The contact depressed the brake pedal and while attempting to reverse away from the lamp pole, the vehicle unintendedly accelerated and impacted a curb. There was no warning light illuminated. The contact turned off and restarted the vehicle, and the vehicle operated as needed. The contact then pulled into a parking space. The contact did not sustain any injury. A police report was not filed. The vehicle was taken to an autobody repair shop, where the contact was informed that the vehicle was significantly damaged. The contact was referred to an auto collision center. The vehicle was towed to the auto collision center where repairs were made. The vehicle was the taken to the dealer, where the EDR crash data report was read. The manufacturer sent a letter to the contact, informing her that the cause of the failure could not be determined. The contact followed up with the manufacturer, but no further assistance was provided. The failure mileage was approximately 24, 971.
Nov 08, 2023
I was slowing at a stop sign and the car suddenly accelerated. My foot was not on the gas pedal but it continued to accelerate causing and accident at an intersection.
Jul 10, 2023
I WAS BACKING MY CAR UP TO UNLOAD A SHELF AT WORK. I WAS BACKING A SHORT DISTANCE( 15 FT) ON A FLAT SURFACE.THE TAILGATE OF THE CAR WAS UP. I HAD TO TURN THE CAR SLIGHTLY TO THE RIGHT TO BACK IT TOWARDS A HANDICAP RAMP. MY CAR WAS ROLLING SO I WAS USING THE BRAKE AND MOVING SLOWLY WHEN MY CAR ACCELERATED BACKWARDS. I WAS PRESSING MY FOOT ON THE BRAKE, ALMOST STANDING ON IT , AND MY CAR ACCELERATED THROUGH THE RAILING ONTO THE RAMP WHILE MY FOOT WAS ON THE BRAKE. THIS RAILING WAS ABOUT 35 FT LONG AND HAD 7 POST THAT WERE CEMENTED INTO THE RAMP. THE WHOLE RAILING WAS KNOCKED DOWN. TWO OF MY COWORKERS WERE STANDING ON THE RAMP WAITING TO HELP UNLOAD THE SHELF WERE INJURED. BOTH COWORKERS HAD BROKEN LEGS THAT REQUIRED METAL RODS. ONE COWORKER HAD A MORE SERIOUS LEG INJURY AND WILL REQUIRE MULTIPLE SURGERIES AND SKIN GRAFTING.
Sep 09, 2018
I HAD THE DEALER CHECK ON A PROBLEM I WAS HAVING. THE STATED "IF CUSTOMER IS A TWO FOOTED RIVER OR THE BRAKE PEDAL IS TOUCHED ALONG WITH THE GAS PEDAL THE ACCELERATOR IS OVER RIDDEN IN THE COMPUTER CAUSING VEHICLE NOT TO ACCELERATE". THIS HAS HAPPENED MANY TIME WITH MY VEHICLE RESULTING IN COMPLETE LOSS OF POWER. . USUALLY WHEN FROM A STOP INTO TRAFFIC. POTENTIAL PROBLEM OF NO POWER WHEN CROSS TRAFFIC IS COMING OR WHEN ENTERING FREEWAY. WAS NEVER TOLD ABOUT THIS WHEN THE CAR WAS PURCHASED.
Jan 19, 2018
+ 2 more complaints for this component
POWER TRAIN
7 complaints
Vehicle has less than 50,000 miles. We purchased this vehicle new. Both inner CV Axles are leaking grease. I expected, for a Toyota brand, for these parts to last much longer. It is difficult to know how long these have been leaking, but suspect for quite some time. Meaning these parts have been quite defective for possibly over a year or two. If these were to dry out without knowing, the CV could completely lock up--very dangerous.
Apr 29, 2024
Vehicle suddenly started to develop shuddering episodes that lasted 2-3 seconds, while driving at low speeds 20-50 MPH and between 1000-2000 RPM. Condition is intermittent, usually when the engine is hot and increasingly becoming worse and frequent. Took vehicle to local Toyota dealer and they diagnosed it with a malfunctioning Torque Converter and recommended replacement. No codes were reported during diagnosis. Toyota dealer mechanic promptly recognized problem as he encountered similar problems with other vehicles of same model. Mechanic reported of a known recall for models from 2009 to 2015, but not for later models. Transmission Control Module was reset by dealer's mechanic and condition improved but not resolved. Owner contemplating replacement of malfunctioning part to avoid catastrophic damages to vehicle's transmission and potential uncontrollable vehicle's behavior while driving.
Jan 31, 2023
The contact owns a 2017 Toyota Rav4. The contact stated while driving at 55 MPH, the vehicle started making a rumbling sound and was also shuddering. There were no warning lights illuminated. The contact veered to the side of the road. The vehicle was taken to an independent mechanic who test drove the vehicle, and the tires were balanced and rotated; however, the failure reoccurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the engine block stabilizers needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The contact stated that the failure had become significantly worse while driving between 25-30 MPH and 45-50 MPH. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.
Mar 25, 2022
While driving around 70-75 mph, I took my foot off gas pedal to coast, the "EV" light came on and off for about "1/2 - 1" second several times. I experienced a strong shaking, vibration, and a feeling that the car may be broken out by itself. It was very noticeable and troubling. If I waited the second for the light to go off while coasting, then no problems. It is not easy to recreate it constantly, so when I tried to show the problem to some mechanics. It could not appear. I have found many same complaints online from many years ago. But it seems no solutions yet. Dealers usually says if they cannot see/experience it, they cannot consider it is an issue. So it seems no one takes any actions to try to solve this issue.
Aug 09, 2021
VEHICLE ONCE STATIONERY PUT BACK IN DRIVE AND TRY GOING AHEAD MAKES A NOISE FROM THE FRONT RIGHT CV AXLE HAD TAKEN IT TO STEVEN TOYOTA VA, THEY CAME BACK SAYING IT'S A KNOWN ISSUE THROUGH TOYOTA
Apr 22, 2021
+ 2 more complaints for this component
STRUCTURE
7 complaints
The contact owns a 2017 Toyota Rav4. The contact stated that condensation was present inside the vehicle causing the carpet to become moist and damp. The contact stated that the front and rear carpets on the driver's and passenger's sides of the vehicle were moldy. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not yet notified of the failure. The failure mileage was 100,000.
Nov 27, 2023
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE TRUNK, THE HYDRAULIC CYLINDER FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DIAGNOSTIC RESULT. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO WARRANTY ON THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Oct 06, 2020
WHEN APPROACHING A STOP SIGN I APPLIED THE BRAKES AND THE CAR LUNGED FORWARD FORCING ME TO HIT THE CAR IN FRONT OF ME. SINCE I'VE OWNED THIS CAR, THIS HAS HAPPENED MANY TIMES FORTUNATELY CAUSING AN ACCIDENT ONLY TWICE, 9/4/2018 AND 11/2 2019. IN BOTH CASES THIS OCCURRED ON A CITY STREET. I BELIEVE THE CAUSE OF THIS IS BECAUSE THE GAS PEDAL AND THE BRAKE PEDAL ARE TOO CLOSE TOGETHER . IF I DON'T APPLY THE BRAKES ON THE LEFT SIDE OF THE BRAKE PEDAL, I WILL HIT THE GAS PEDAL CAUSING THE CAR TO LURCH FORWARD. I HAVE A NORMAL SIZE FOOT - SIZE 10 SHOE. THIS IS AN UNSAFE CAR I DO NOT ALLOW MY WIFE OR GROWN CHILDREN TO DRIVE IT. THE CAR IS LEASED AND EXPIRES SEPT 1ST OF THIS YEAR. I CAN'T WAIT TO GET RID OF IT *TR
May 22, 2020
FROM THE IIHS WEBSITE: "THE TOYOTA RAV4 WAS REDESIGNED FOR THE 2013 MODEL YEAR. ALTHOUGH TOYOTA REINFORCED THE STRUCTURE IN LATER MODEL YEARS ON THE DRIVER SIDE TO IMPROVE OCCUPANT PROTECTION IN SMALL OVERLAP FRONTAL CRASHES, NO SUCH CHANGES WERE MADE ON THE PASSENGER SIDE." FOR THE 2013 REDESIGN, TOYOTA KNEW ENOUGH TO CORRECT THE STRUCTURE ON THE DRIVER'S SIDE TO REMEDY THE IIHS'S RATING OF POOR; HOWEVER, THIS CORRECTION WAS NOT MADE BILATERALLY AND THE PASSENGER SIDE IS STILL COMPROMISED. AT THE TIME I PURCHASED THE RAV4, THE PASSENGER SIDE SMALL FRONT OVERLAP TEST WAS NOT BEING CONDUCTED BY IIHS, AND IT WAS NOT DISCLOSED THAT THE CHANGE WAS MADE ONLY TO THE DRIVER SIDE. THE SALES GM AT THE DEALERSHIP ASSURED ME THAT MY CAR IS STILL SAFE AND REMAINS AN IIHS TOP SAFETY PICK. I OPENED A CASE WITH TOYOTA AND RECEIVED A CALL FROM A CASE MANAGER WHO SAID THE CAR MEETS FEDERAL SAFETY GUIDELINES AND HAS A FIVE-STAR SAFETY RATING WITH NHTSA. HE CALLED THE SMALL OVERLAP FRONT CRASH TEST SOMETHING TO THE EFFECT OF "OVERLY AGGRESSIVE" AND "VERY SPECIALIZED." HE STATED THAT BECAUSE THERE IS NOT A "CHRONIC PRODUCT DEFECT" TO MY SPECIFIC VEHICLE AND THAT MY "COMPLAINT IS WITH THE PRODUCT DESIGN" THAT THERE IS "NOTHING FOR TOYOTA TO DO." IF THIS PARTICULAR TYPE OF CRASH TEST WERE SO SPECIALIZED AND UNIMPORTANT TO TOYOTA, THEY WOULD NOT HAVE MADE ADJUSTMENTS TO THE DRIVER SIDE, WHICH AT THE TIME WAS THE ONLY SIDE BEING TESTED. I AM EXTREMELY DISAPPOINTED IN TOYOTA FOR FAILING TO MAKE THE ADJUSTMENT BILATERALLY, IN MY OPINION, PUT ME IN A POSITION WHERE I PURCHASED THE CAR UNDER FALSE PRETENSES. I CHOSE THE RAV4 BECAUSE AT THE TIME, IT RECEIVED ALL GOOD RATINGS IN THE VARIOUS CRASHES WHICH HAD BEEN CONDUCTED. THE FACT THAT TOYOTA IS UNWILLING TO TAKE RESPONSIBILITY FOR THIS MISREPRESENTATION IS STARTLING FOR A COMPANY THAT HAS USED SAFETY AS THE FOUNDATION FOR ITS REPUTATION.
Aug 20, 2018
THE SUNROOF EXPLODES / SHATTERS FOR NO APPARENT REASON. DRIVING DOWN THE INTERSTATE AT ABOUT 70 MPH, NO OTHER CARS ANYWHERE CLOSE TO ME IN A WOODED AREA AND THE SUNROOF SHATTERED. I GOT OUT AND LOOKED AT IT AND THERE WAS NO DAMAGE ANYWHERE NEAR THE SUNROOF, NO CHIPS, SCRATCHES, JUST A SHATTERED SUNROOF. YOU WOULD THINK THAT IT MIGHT HAVE BEEN A ROCK THROWN UP FROM A CAR IN FRONT OF ME, BUT AS I STATED, THERE WERE NO OTHER DRIVERS EVEN REMOTELY CLOSE TO ME ON THE INTERSTATE.
Sep 20, 2017
+ 2 more complaints for this component
VISIBILITY/WIPER
7 complaints
on a nice clear spring day in california, driving on the 101 freeway my 2017 toyota rav4 xle sun roof just Exploded..no trucks around me...and no overpasses...it just exploded outwards i belive....no warning .....could have very easily cause a serrious accident/injury...some glass dropped on driver/passanger...dome rolloed off top of the car.
Mar 18, 2022
2017 TOYOTA RAV4 LE ISSUES. THERE IS QUITE A LOT OF ROAD NOISE ESPECIALLY DURING HIGHWAY TRAVEL. THE VEHICLE COULD BE INSULATED BETTER. THE PRIMARY ISSUE IS WITH THE WIPERS. THE SPEED SETTINGS ARE NOT REFINED ENOUGH. THE SETTING CAUSE THE WIPERS TO EITHER BE TOO FAST OR SLOW DEPENDING ON THE AMOUNT OF RAIN EXPERIENCE. ALSO, I HAVE NOT BEEN ABLE TO FIND WIPERS THAT DO NOT CAUSE THE ANNOYING LOUD STUTTER/RUBBNG NOISE. I HAVE TRIED ALL THE DIFFERENT TOP OF THE LINE BRANDS WITH NO SUCCESS. RAINX, MICHELIN, BOSCH, AND TRICO.
Nov 23, 2020
BOTH IN MOTION/STATIONARY. WINDSHIELD AND RT. FRONT DOOR GLASS SHOW SIGNS OF DELIMITATION AS SEEN BY LOCAL GLASS REPAIR AND TINTING COMPANIES. BOTH BELIEVE THE VISUAL IMPAIRMENT WILL BECOME WORSE AS THE POLYVINYLBUTARETE GLUE SECTIONS BECOME CONNECTED IN A GROWING "SPIDER WEB" ARRAY ACROSS THE ENTIRE GLASS. ANY SUNLIGHT AT A 30 DEGREE ANGLE TO SOUTH TRAVEL CAUSES CONFUSION AS THE PHOTONS HIT THE GLUE AND REFLECT THE LIGHT. LOCAL GLASS TECH CALLS THESE "STARS".
Jan 13, 2020
WHILE DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS, I HEARD A LOUD BOOM. THEN, I COULD HEAR WIND THROUGH THE INSIDE COVER. THERE ARE PIECES OF BROKEN GLASS ABOVE THE INSIDE COVER. I HAD THE INSIDE COVER CLOSED WHILE DRIVING, SO THE GLASS DID NOT ENTER THE CABIN. REVIEW OF MY DASH CAM FOOTAGE DID NOT SHOW ANY VISIBLE DEBRIS OR ROCKS THAT COULD HAVE CAUSED IT. IT SOUNDED LIKE AN EXPLOSION AND NOT A CRACK.
Sep 05, 2019
THIS IS A POTENTIAL ACCIDENT THE SEALS THAT ARE BUILT INTO THE DOOR WINDOW GUIDES ARE NOT EFFECTIVE. WHEN THE OUTSIDE WINDOWS ARE FOGGY OR WET, THE BUILT-IN SQUEEGEE DOES NOT WIPE OFF THE WINDOW AS THEY HAVE IN EVERY OTHER CAR. THIS CREATES A HAZARD AS YOU CANNOT SEE TO CHANGE LANES OR BACK OUT OF THE DRIVEWAY. I REPORTED THIS TO THE LOCAL TOYOTA DEALER AND THE REFUSED TO CORRECT THIS THANK YOU
Dec 07, 2017
+ 2 more complaints for this component
FUEL/PROPULSION SYSTEM
4 complaints
I was driving in the free way, my 2017 Rav4 started shaking and then stopped. I looked at my dash board it says: "Charging System Malfunction". I confirmed that I have 1/4 tank of fuel (reading the gauge). I had my car towed to a mechanic. Troubleshot it, found out that car was out of fuel but the fuel gauge said: 1/4 tank of fuel left. Reported the problem to Toyota. I was told they recalled other Rav 4's , different years but not the 2017.
Oct 28, 2024
THE 2017 RAV4 THAT I OWN BEGAN HAVING FUEL SYSTEM PROBLEMS IN JULY OF 2017. THE CAR WOULD STALL WHEN IT CAME TO A STOP OR IT WOULD STALL SOMETIMES WHILE DRIVING AND THE INTERIOR OF THE CAR WOULD THEN SMELL OF GASOLINE. I'VE TAKEN THE CAR TO THE LOCAL TOYOTA DEALER 3 TIMES TO TRY AND RESOLVE THE ISSUE. FIRST THE DEALER CLEANED THE FUEL INJECTORS AND THROTTLE BODY AND A FEW WEEKS LATER THE PROBLEM RETURNED. ON THE SECOND VISIT TO THE DEALER I WAS INFORMED THAT THERE WAS FUEL IN THE CHARCOAL CANISTER. THE CANISTER WAS REPLACE AND LESS THAN A MONTH LATER THE PROBLEM RETURNED. I RETURNED TO THE DEALER IN OCTOBER OF 2020 AGAIN AND THEY SAID THE CHARCOAL CANISTER AGAIN HAS GASOLINE IN IT. THIS TIME THE DEALER REPLACED THE FUEL TANK AND CHARCOAL CANISTER. SINCE OCTOBER OF 2020 THE CAR HAS BEEN DRIVEN ABOUT 1600 MILES AND THE PROBLEM OCCURRED AGAIN ON FEBRUARY 7, 2021. AGAIN THE DEALER FOUND GASOLINE IN THE CHARCOAL CANISTER. ON FEBRUARY 9, 2021 TOYOTA CORPORATE INSTRUCTED THEM TO AGAIN REPLACE THE FUEL TANK, CHARCOAL CANISTER ALONG WITH THE FUEL GAGE AND OTHER RELATED PARTS. I WAS ASKED BY THE DEALER IF WE WERE OVERFILLING THE FUEL TANK, I ASSURED THEM THAT WE WERE NOT AS WE DISCONTINUE ADDING FUEL WHEN THE PUMP SHUTS OFF AUTOMATICALLY. I WAS ALSO ASKED IF WE PARK THE CAR ON A SLOPE TO THIS I SAID YES BECAUSE WE LIVE IN A HILLY AREA. WE PURCHASED THE CAR IN JANUARY 2017 AND PARKING THE CAR ON A HILLY STREET WAS NEVER A PROBLEM. AT PRESENT WE ARE WAITING ON PARTS FROM TOYOTA.
Feb 12, 2021
MY CAR WAS BOUGHT NEW ON JUNE 24, 2017. IT HAD TWO TIMES SERIOUS GAS LEAKAGES. 4/29/2019, 1ST. TIME, MILEAGE WAS 9,967, I PAID $837.72, FOR REPLACING THE 'CHARCOAL CANISTER' AND I WAS TOLD IT'S NOT UNDER TOYOTA FACTORY WARRANTY BY TOYOTA DEALERSHIP & HEADQUARTERS CENTER IN DALLAS, TX. 7/01/2019, 2ND. TIME GAS LEAKAGE, MILEAGE WAS 10,691, MY CAR WAS TOWED TO THE SAME TOYOTA SERVICE FOR THE SAME GAS LEAKAGE ISSUE AGAIN... FINALLY, TOYOTA REPLACED 'CHARCOAL CANISTER' FOR THE 2ND. TIME, AND OTHER SYSTEM ASSOCIATED WITH THE GAS LEAKAGE WITH NO CHARGE. BOTH GAS LEAKAGE ARE ALL THE SAME, 60 DAYS APART, WERE ALL FROM THE REAR, BOTTOM, DRIVER SIDE OF THE CAR, THERE WAS A GAS PUDDLE ON MY INCLINED DRIVEWAY. AFTER I CHECKED TOYOTA OWNER'S WARRANTY RIGHTS NOTIFICATION BOOKLETS - FEDERAL EMISSION CONTROL WARRANTY ' 'CHARCOAL CANISTER' IS CLEARLY UNDER TOYOTA WARRANTY PARTS LIST ' WITHIN 3 YEARS OR 36,000 MILES. APPARENTLY, TOYOTA RAV4 HYBRID MODEL -'GAS LEAKAGE' CAUSED BY DEFECTED EVAPORATIVE SYSTEM, CAN'T PARKING ON INCLINED OR UPHILL DRIVEWAY WITH MORE THAN HALF TANK OF GAS. I CALLED AND SENT TWO CLAIM LETTERS DATED ON 6/25/2019 AND 8/26/2019, REQUEST TOYOTA REFUND MY $837.72 ' FOR 1ST. TIME REPAIRED COST THAT PAID ON 5/7/2019. TOYOTA HAS DECLINED MY CLAIMS, REFUSED REFUNDING MY PAYMENT OF $837.72, WE ARE VERY DISAPPOINTED WITH TOYOTA'S UNETHICAL, FRAUD NOTES ON THE INVOICE ' SO CALLED 'GAS IS OVERFILLED'. TOYOTA SHIRKS THE RESPONSIBILITY TO THE CUSTOMER IN ORDER NOT COVER THE VEHICLE DEFECTIVE. INTENTIONALLY VIOLATE THEIR WARRANTY POLICY. WE HAVE BEEN WRONGLY, UNFAIRLY TREATED. SO WE ASK THE NHTSA, PLEASE INVESTIGATE THIS MATTER, MONITOR THE TOYOTA CORRECT THEIR MISTAKE, AND REFUND MY $837.72 ASAP. THERE ARE SOME OTHER SIMILAR GAS LEAKAGE CLAIM CASES OF THE RAV4 HYBRID MODEL. IT'S VERY DANGER TO DRIVE WITH THE GAS LEAKAGE, CAN GET FIRE. JUSTICE IS MATTERS.
Feb 09, 2021
WHEN STARTING AND PULLING AWAY FROM A STOP LIGHT AND TURNING, THE CAR SUDDENLY STALLED IN A SUBURBAN SETTING. NO HYBRID BATTERY POWER OR GAS POWER WAS AVAILABLE. ALL DASH BOARD LIGHTS CAME ON. THIS WAS SUDDEN AND THERE WAS NO HESITATION ON ACCELERATION OR INDICATIONS OF PROBLEMS PRIOR. IN TRAFFIC, HAD TO PUT THE CAR IN PARK AND RESTART IT. WORKED OK AFTER THAT. THE CAR HAS 29,000 MILES AND IS SERVICED REGULARLY.
Aug 02, 2020
ELECTRICAL SYSTEM,ENGINE
4 complaints
As the driver was making a right hand turn, the dash lights came on and the vehicle lost power. The driver was able to get the vehicle to roll to a stop in the middle of the road after making the turn. As the driver exited the vehicle to check the engine, the passenger stated smoke could be smelled coming into the cabin. Before the hood could be disengaged, flames engulfed the engine compartment and began raising above the hood of the vehicle. The occupants of the vehicle activated 911 and emergency personnel extinguished the fire. The fire was contained to the engine compartment. The vehicle does have a recall for aftermarket batteries causing fires. The vehicle was purchased on December 13, 2023 at which time the recall wasn't communicated by the independent dealer. Currently, there isn't a known fix for the recall.
Jul 31, 2024
While driving the vehicle I smelled something burning and saw smoke coming out of the air vents. I immediately pulled to the side of the road and got out. I noticed fire and smoke coming from under the hood. I called 911 and the Fire Dept. arrived to put the fire out. It was towed to a nearby storage yard until the insurance company could be notified. After talking with and submitting photos to the insurance company the vehicle was considered a total loss. We are waiting to hear back from the insurance company concerning our claim. Upon researching engine fire related to defective battery in these vehicles I learned that almost 2 million 2013-2018 Toyota RAV4 have been affected. I am just thankful everyone was able to get out of the vehicle safely before it caught on fire.
Oct 28, 2022
Vehicle automatically slows down and shakes violently. We had it checked out at a Toyota dealership and they didn’t find any problems with the vehicle when they performed a diagnostic check. It continues to happen when vehicles is on the fwy. EV light appears on screen flashing on and off.
Apr 30, 2022
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
Mar 11, 2020
STEERING
3 complaints
The EPS system light came up creating a very dangerous driving situation, unable to turn the wheel. Car was taken to the dealer. Replaced computer assy.. Replaced negative terminal voltage sensor. Dealer stated that problem was taken care off. Problem persisted, brought car back three times. Keeps doing the same thing , warning light coming on , wheel no moving. First time it happened was on November 2024. At this time and date ( 5/6/2025) the car is located at the Toyota dealer in Hollywood Florida, being evaluated again.
May 07, 2025
POWER STEERING IS LOCKING UP, NOT WANTING TO TURN.
Aug 28, 2023
Although just aligned, steering consistently pulls to the right.
Sep 15, 2022
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
The contact owns a 2017 Toyota Rav4. The contact stated that while driving 20-25 MPH, the vehicle shuddered while the transmission was shifting into the next gear. There was no warning light illuminated. The contact stated that upon scanning the vehicle with an OBD II code reader, the contact retrieved diagnostic trouble codes indicating a starter failure. However, upon investigating the failure online, the contact related the failure to Toyota Warranty Bulletin Number: POL17-06. The contact stated that a preventative service was previously performed on the vehicle, however, the failure occurred. The dealer was contacted and informed the contact that the vehicle was not covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Apr 14, 2025
THE TRANSMISSION, IS NOT SHIFTING PROPERLY IN EVEN MILDLY COLD WEATHER. HAD THE CAR FOR TWO YEARS, AND NOW THE TRANMISSION, IS NOT SHIFTING PROPERLY WHEN YOU FIRST START IT UP. THE ENGINE RPMS ARE AT 3,500, WHEN DOING 30 MPH DOWN THE ROAD,AND PUSHING ALL THE WAY DOWN ON THE ACCELERATOR, THE CAR WILL NOT GO, THERE ARE NO ERROR LIGHTS, THERE IS AN TRANMISSION SHIFT ISSUE WITH ACCELERATION ISSUE. THIS IS DANGEROUS BECAUSE WHEN GOING DOWN A 35 MPH ROAD, THERE ARE CARS THAT CAN ACCELERATE AND THIS CAR GOES NOWHERE. START THE CAR AFTER BEING PARKED OUTSIDE IN COLD WEATHER, WAITED 5 MINUTES BEFORE DRIVING THE CAR, AND IT IS STILL NOT RESPONDING PROPERLY. THERE HAVE BEEN ELECTRICAL ISSUES WITH THIS CAR, AND NOW THE TRANSMISSION WILL NOT SHIFT AND GO INTO GEAR PROPERLY, NOT SURE IF ITS THE COMPUTER PROGRAM, OR GEAR ISSUE. NEVER HAD THIS PROBLEM UNTIL THE SECOND YEAR OF OWNERSHIP. OWNED THE CAR SINCE IT WAS BRAND NEW. THIS IS A SAFETY ISSUE, WITH THE CAR NOT BEING ABLE TO GO THE PROPER SPEED LIMIT, AND THE DEALER IS TRYING TO SAY OH, IT TAKES A WHILE FOR THE CAR TO WARM UP, DID NOT HAVE THAT PROBLEM LAST WINTER BEING LEFT OUT ALL DAY AND NIGHT. THERE IS AN ELECTRONIC CONTROL MODULE FOR THE TRANSMISSION, AND THE GEARS THIS IS A SAFETY ISSUE THAT TOYOTA NEEDS TO ADDRESS, THE CAR WILL NOT EVEN ACCELERATE PROPERLY BECAUSE OF THIS TRANSMISSION ISSUE AND IF YOU DO ACCELERATE YOU CAN END UP RUINNING THE ENGINE.
Feb 01, 2019
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
Feb 01, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.
Dec 29, 2023
THREE DAYS AGO, I PARKED MY 2017 RAV4 LIMITED IN MY DRIVEWAY, STOPPED THE ENGINE, GOT OUT, LOCKED THE DOOR AND WENT IN TO MY HOUSE. SEVERAL HOURS LATER I WENT OUTSIDE AND FOUND MY RAV4 RUNNING. FOR HOW LONG I DON'T KNOW. I THOUGHT I MAY HAVE DONE SOMETHING INCORRECT. NOW BEING VERY CAREFUL ABOUT SHUT DOWN PROCEDURE, YESTERDAY I PARKED THE RAV4 IN THE SAME DRIVEWAY. TWO HOURS LATER, I WENT OUSIDE TO CHECK AND AGAIN FOUND THE RAV4 RUNNING, WITH THE LIGHTS ON. I FOUND SEVERAL REPORTS ON-LINE ABOUT OTHERS HAVING THE SAME EXPERIENCE WITH THEIR RAV4S. I CALLED SEVERAL TOYOTA DEALERS TO REPORT THE INCIDENT AND SEE IF THEY HAD EXPERIENCED THIS PROBLEM WITH OTHER CUSTOMERS. NONE DID. IT APPEARS THAT I CAN'T BE CONFIDENT THAT MY RAV4 WILL BE WHEREVER I PARKED IT WHEN I RETURN TO IT.
Apr 13, 2021
THE NAVIGATION SYSTEM MALFUNCTIONS WITH STRANGE LETTERS AND IMAGERY.
May 03, 2017
UNKNOWN OR OTHER,ENGINE
3 complaints
The contact owns a 2017 Toyota Rav4. The contact stated that while driving at approximately 35 mph, fire was detected near the engine and front of the vehicle. There were no warning lights illuminated. The fire department extinguished the fire. There were no reported injuries, crash,es or air bag deployment. A police report was not filed. The vehicle was towed to an independent towing lot. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Sep 11, 2023
TOOK MY 2017 RAV4 LE TO TOYOTA FOR SHAKING/VIBRATING AT STOPLIGHT WHEN FULLY WARMED UP. IT DOES THIS EVERY TIME I STOP AT A LIGHT OR STOP SIGN. THEY CANNOT FIND ANY FAULTS OR CODES RELATED TO THE ISSUE AND CLAIM EVERYTHING IS NORMAL. THE VEHICLE FEELS LIKE IT WILL STALL AT EVERY LIGHT. HOWEVER THEY DID TELL ME THEY WERE ABLE TO REPLICATE THE ISSUE ON ANOTHER VEHICLE ON THE LOT WITH SIMILAR MILEAGE, BUT THEY TELL ME THERE IS NOTHING THEY CAN DO. SEEMS TO BE ON ALL 2017 RAV4 LE'S NOT JUST MINE.
Apr 20, 2021
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
Jun 03, 2020
ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
Vehicle experienced an unexplained acceleration while at a complete stop with foot on the brake. This has happened several times.
Aug 04, 2023
Vehicle surges when accelerating since it was new. Throttle goes dead where engine idles but now power at all. Does it from a standing start, does it on hills and when merging onto a freeway. Now it happens on cruise control, when set on 75 mph engine loses power and slows down to 45 for a few minutes then shutters and speeds back up to 75. This past month if you let the fuel get down to 1/4 of a tank it will happen all the time. On interstate this week it happened and slowed to 35 mph and wouldn't go any faster until more gas was added. No check engine light ever. Dealer has checked twice and says no codes found and can't get it to happen it's a intermittent problem. We almost got hit by a semi on the interstate this week week due to this happening and I was unable to get out of his way because I no throttle response at all.... But engine was idling that all. Had to turn the engine off for 45 minutes before it would have any throttle response at all. Drove down the emergency lane to the next exit and filled up with gas. Engine surged for next 60 miles home. This is a huge problem! I am going to my local Toyota dealer tomorrow to talk with them again about this problem. If they give me the run around again I am going to file a lawsuit against Toyota and the dealership!
Jun 02, 2023
FROM A STOP OR SLOW MOVE, SOMETIMES WHEN I HAVE TO PULL AHEAD QUICKLY, AS TO GO BEFORE AN ONCOMING CAR, THE ENGINE WILL LOSE POWER AND NOT ACCELERATE AS INTENDED.
Jan 23, 2021
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
3 complaints
I WAS STOPPED AT A RED LIGHT IN A LEFT HAND TURN LANE. A VEHICLE MAKING A LEFT HAND TURN ACCIDENTALLY DROVE HEAD FIRST INTO MY CAR. MY PASSENGER AND I HAD SEAT BELTS ON. THE APPROXIMATE SPEED OF THE OTHER CAR WAS GREATER THAN 10 MILES PER HOUR. THE AIR BAGS DID NOT DEPLOY DESPITE CONSIDERABLE FRONT END DAMAGE. A MESSAGE ON THE DASHBOARD SAYS "SRS AIRBAG SYSTEM MALFUNCTION. VISIT YOUR DEALER". I WANT TO MAKE SURE THAT THE AIRBAGS WERE NOT DEFECTIVE. I HAVE READ THAT IF A VEHICLE IS STATIONARY AND THE SEAT BELTS ARE ON IT MAY NOT ACTIVATE. THAT IS OK - JUST WANT TO MAKE SURE THAT IS THE INTENT.
Feb 18, 2020
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Sep 29, 2018
WHILE PULLING INTO TO A PARKING SPACE,MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB CAUSING THE CAR TO HIT A TREE,CAUSING ALL AIR BAGS TO GO OFF. I WAS ASKED IF I HIT THE GAS INSTEAD OF THE BRAKE. THIS HAPPENED SO FAST THAT I SUPPOSE ANYTHING IS POSSIBLE BUT I REALLY DON'T THINK THAT IS WHAT HAPPENED. IS THERE A WAY THAT THEY CAN TELL WHAT HAPPENEED?
Jul 14, 2017
SERVICE BRAKES,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE DID NOT BRAKE IN A TIMELY MANNER. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHILE DRIVING 30 OR 50 MPH, THE RPMS ABRUPTLY INCREASED WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO JERK AND SHAKE UNCONTROLLABLY. THE CONTACT TOOK THE VEHICLE TO HUDSON TOYOTA (599 NJ-440, JERSEY CITY, NJ 07305, 201-713-5508) AND PAID TO HAVE THE VEHICLE DIAGNOSED. THE DEALER INFORMED HIM THAT THE FRONT BRAKE PADS NEEDED TO BE REPLACED AND THE REAR BRAKE PADS NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES CONTINUED. THE CONTACT TOOK THE VEHICLE TO ROUTE 22 TOYOTA (109 US-22, HILLSIDE, NJ 07205, 973-287-4741) WHERE THEY DID NOT HONOR HIS EXTENDED WARRANTY AND ATTEMPTED TO CHARGE $250 FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 17,500.*BF CONTACT STATED ENGINE CONTROL WAS REPLACED AND TRANSMISSION FAILURE WAS REPAIRED.*JB
Sep 30, 2019
ABOUT 1 YEAR AFTER I PURCHASED MY CAR BRAND NEW OFF OF THE LOT I STARTED TO NOTICE MY BRAKES STARTING TO RUB AND SQUEAK. IF I WAS GOING DOWN HILL THE FRONT OF MY CAR WOULD SHAKE. IT WAS TERRIFYING. I TOOK IT TO THE MAITA TOYOTA DELARSHIP IN SACRAMENTO. THEY TOLD ME NOTHING IS WRONG MY PADS ARE STILL GOOD. I BEGGED THEM TO FIX THEM THEY REPLACED MY FRONT ROTORS AND BREAK PADS. THIS DEALERSHIP ALSO PERFORMED A ENGINE CLEANING AND MULTIPLE OTHER THINGS THEY SAID MY CAR NEEDED AT THAT TIME RUNNING ME 795$ THIS BEING ON JULY 11TH 2018. THEN TODAY SEPT 6TH 2018. MY STARTER IS OUT MY CAR NO LONGER STARTS. WHEN YOU TURN THE KEY ALL OF THE INSIDE LIGHTS COME ON AND ALL YOU HEAR IS A CLICKING SOUND. MIND YOU I ALSO HAD A CHIP IN MY WINDSHIELD WHEN I TOOK MY CAR IN FOR INSPECTION IN JULY AND THEY PLACED GREEN CHECK MARK'S ON EVERYTHING INCLUDING MY WINDSHIELD BEING FREE FROM CHIPS. I NOW QUESTION THE INTEGRITY OF THIS DEALERSHIPS SERVICE DEPARTMENT. DO THEY TRULY INSPECT AND DO THE WORK ON YOUR CAR? BECAUSE FROM WHERE I AM SEEING THIS AT SITTING HERE WITH A YEAR OLD CAR IN MY PARKING LOT CURRENTLY NOT DRIVEABLE I BEGIN TO WONDER IF THEY DO. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH A 2017 TOYOTA CAR THAT WAS PURCHASED BRAND NEW.
Sep 06, 2018
PURCHASED CAR FROM ST. CHARLES TOYOTA IL ON JULY4, 2017 VIN [XXX]. PURCHASED AND PICKED UP 2017 RAV4 LE FROM THEM ON JULY4TH (BETWEEN 11AM - 3PM). DROVE CAR FROM ST. CHARLES TO PEORIA IL. TODAY ON JULY6 RAV4 HAS 194 MILES. LATER CAME TO KNOW THAT THEIR SERVICE DEPT. WAS ACTUALLY CLOSED ON JULY 4TH. IDENTIFIED THREE PROBLEMS. WHILE DRIVING, ENGINE TEMPERATURE GAUGE SWAYED LITTLE RIGHT FROM MIDDLE POSITION. WAS CURIOUS AND CHECKED DIPSTICK TODAY ON JULY6 AND FOUND ENGINE OIL DIP STICK AT ABNORMAL LOW LEVEL. PICTURE ATTACHED. BRAKE PEDAL FELT SPONGY, FELT A DRAG IN BRAKING WHEN I APPLY BRAKES. FOUND WATER DRIPPING DOWN ON GROUND WHILE A/C WAS RUNNING IN PARKED POSITION. WATER DRIPPED ON GROUND LITTLE OFF FROM FRONT AXLE. RECORDED WATER DRIPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 06, 2017
WHEELS
3 complaints
WE PURCHASED A NEW 2017 TOYOTA RAV4 THAT CAME WITH A "TEMPORARY" SPARE TIRE AND WHEEL. I PURCHASED AN OEM 2017 RAV4 WHEEL AND TIRE THAT MATCHES THE NORMAL TIRES FOR CONVENIENCE AND ESPECIALLY SAFETY REASONS. I ALSO ATTEMPTED TO PLACE THE FULL SIZE TIRE AND WHEEL IN THE WHEEL WELL OF THE RAV4 WITH NO SUCCESS. IN SHORT, THE WHEEL WELL IS NOT ADEQUATE FOR A FULL SIZE TIRE AND PROJECTS APPROXIMATELY TWO INCHES ABOVE THE FLOOR. IT ALSO CAN NOT BE SECURED TO THE VEHICLE. AFTER EVALUATING THE SITUATION, I CALLED THE TOYOTA CONSUMER DEPARTMENT AND AFTER THEY CONSULTED WITH THEIR TECHNICAL PERSONNEL, I WAS TOLD THAT THE FULL SIZE WHEEL WILL NOT FIT IN THE SPARE TIRE WHEEL WELL! ON PAGE 644 OF THE 2017 RAV4 OWNERS MANUAL THERE IS A DIRECT REFERENCE TO A FULL SIZE WHEEL STORAGE AREA IN ADDITION ON PAGES 642 AND 645 TO A TEMPORARY TIRE USE, ETC. THE RAV4 TEMPORARY TIRE IS NOT THE SAME CIRCUMFERENCE AN FULL SIZE TIRES; THUS, THE TOYOTA CONSUMER DEPARTMENT STATED THAT DUE TO THIS SITUATION, TEMPORARY TIRES MUST NOT BE MOUNTED ON THE FRONT OF THE VEHICLE. IF THERE IS A FLAT TIRE ON THE FRONT OF THE RAV4, A PERSON MUST MOUNT A REAR TIRE ON THE FRONT THEN MOUNT THE TEMPORARY TIRE ON THE RELOCATED FULL SIZE TIRE ON THE REAR. THIS PROCEDURE IS VERY DANGEROUS IN THE BEST OF SITUATIONS. I PROPOSE THAT TOYOTA BE REQUIRED TO MODIFY THE SPARE TIRE WELL TO FIT FULL SIZE TIRES AND PROVIDE FULL SIZE TIRES ON THEIR VEHICLES. HONDA DOES THIS FOR THEIR CRV SMALL SUVS. SPARE WHEEL WELLS FOR THE TOYOTA CAMRYS AND COROLLAS ARE LARGE ENOUGH FOR FULL SIZE TIRES. THE DESIGN AND MANUFACTURING OF THE USELESS TEMPORARY TIRE ASSEMBLY HAS TO COST MORE THAN A FULL SIZE TIRE. THE NET WEIGHT BETWEEN THE TWO IS ABOUT 12 LBS. WHICH ADDS ABOUT FIVE GALLONS OF GASOLINE PER YEAR @ 15,000 MILES. THIS CONCERN WAS EXPRESSED IN THE SEPTEMBER 2018 ISSUE OF CONSUMER REPORTS ON PAGE 12.
Aug 14, 2018
NEW VEHICLE HAD LESS THAN 2,000 MILES ON IT. WHEN DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 75 MILES PER HOUR, THE PASSENGER SIDE FRONT TIRE SIDEWALL BLEW OUT. CONTINENTAL CROSSCONTACT LX 225/65R17 I NEITHER SAW OR FELT ANYTHING THAT COULD HAVE CAUSED THIS.
Sep 25, 2017
PURCHASED NEW 2017 TOYOTA RAV4. WITH LESS THAN 1000 MILES ON THE CAR, I HAD A FLAT TRAVELING ON THE TOLL ROAD. SPEED LIMIT WAS 70MPH. I WAS ON THE TOLL ROAD FOR ABOUT 20 MILES. THE FRONT DRIVER SIDE TIRE HAD A LARGE SIDEWALL HOLE. I TOOK THE TIRE BACK TO THE TOYOTA DEALER SERVICE DEPARTMENT. THEY GAVE ONE QUICK LOOK AND I WAS TOLD THAT "NO WARRANTY WAS ON THE TIRE BY TOYOTA OR BRIDGESTONE." I HAD NO CHOICE BUT TO REPLACE THE TIRE AT MY OWN EXPENSE. SEE ATTACHED PICTURES OF THE TIRE. I HAVE THE TIRE IN MY POSSESSION IF SOMEONE WISHES TO INSPECT IT FOR MANUFACTURER FAILURE.
Jul 24, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall? How is frying all my headlights not a safety issue?
Feb 17, 2024
The contact owns 2017 Toyota Rav4. The contact stated while driving downhill at night with the headlights illuminated, the windshield darkened, and the contact lost visibility of the roadway. The vehicle was taken to the dealer, who informed the contact that the windshield was compliant to safety standards. The contact stated that he had contacted an unknown dealer, who informed him that the failure was related to the design of the headlights. Additionally, the contact stated that while attempting to turn the key in the ignition switch, the key would not turn and remained stuck. The contact stated that he continuously attempted to turn the key while wiggling the steering wheel, and he was able to turn the key in the ignition switch. There was no warning light illuminated. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The vehicle was not repaired. The failure mileage was approximately 5,000.
Dec 12, 2023
TIRES
2 complaints
225/65R17. I purchased 4 new tires on 02/24/23. On 6/27/23, I found my driver's rear tire was completely flat. I had the 'donut' put on and took to the dealers. There was a 'bubble' around the rim and the tire was replaced. The dealer explained it was likely due to hitting a curb or pothole which I took exception to as I had done neither. On 7/31/23, my passenger-side rear tire was almost flat and there was again a bubble near the rim. As well the front passenger tire looked mis-shapen. This time, I called a tow truck. The dealer refused to acknowledged that was a manufacturing issue and not a road hazard. Although many Continental tires were recalled, they said this wasn't one of them. They did not contact Continental only their service provider for road hazard. Replacing only the passenger rear tire was not a reasonable option. I chose to replace all 4 tires of another brand rather than fool around with what could be an exploding tire on the highway. Needless to say, no more continental tires for me and I will not use that Toyota dealership again either.
Aug 21, 2023
The contact owns a 2017 Toyota Rav4. The contact stated that while operating the vehicle, the Tire Pressure Monitoring System (TPMS) warning light would activate even though the air pressure in the tires were normal. The contact indicated that the failure also occurred immediately after refueling. No further information was available. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 30,000.
May 13, 2022
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
As I drive about 70 MPH, the ABS and the brake lights come on and the car is momentarily out of control. As I grabbed the tearing and reduce the speed dramatically, the system correct itself and I am able to continue driving at a very low speed.
May 05, 2023
AS I WAS APPROACHING THE MAIL BOX AREA IN MY APARTMENT COMPLEX AT APPROXIMATELY 15 MPH, I PUT MY FOOT ON THE BRAKE TO TURN INTO THE PARKING AREA IN FRONT OF THE FOUR METAL MAILBOXES AND PUT THE VEHICLE IN "PARK" WHEN THE VEHICLE SUDDENLY LURCHED FORWARD AND JUMPED THE SIX-INCH, BRICK-PAVER CURB. I CRASHED INTO THE MAILBOX STRUCTURE, COMPLETELY UPLIFTING THE BASE THAT WAS BOLTED INTO THE CONCRETE AND HIT A WOOD TRASH CONTAINER HOLDER. I DEPRESSED THE BRAKE PEDAL HARDER BUT MY VEHICLE WOULD NOT SLOW DOWN OR STOP AND I ALSO COULD NOT CONTROL THE STEERING. I CONTINUED UP A HILL (AT 45-50 MPH) CONSISTING OF TALL GRASS, WILDFLOWERS, ROCKS, ETC., ACROSS A WALKING PATH OF WOODCHIPS AND MULCH, THEN DOWN THE HILL (STILL WITH MY FOOT ON THE BRAKE) GRAZING THE BRANCHES AND LEAVES OF A SMALL TREE BEFORE COMING OFF THE SIX-INCH CURB AND BACK ONTO THE STREET, WHERE I HIT A LIGHT POST. I MANAGED TO LIFT THE PARKING BRAKE, SLAM ON THE BRAKE AGAIN AND THE VEHICLE ROLLED TO A STOP. IT SHOULD BE NOTED THAT NONE OF THE AIRBAGS DEPLOYED.
Aug 05, 2017
STEERING,ELECTRICAL SYSTEM
2 complaints
Car will not start. Doesn't seem to be the battery. Got a jump start but same warning light illuminated.
Feb 26, 2023
The contact owns a 2017 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the instrument cluster failed, which caused the speedometer and RPM gauge to be inoperable. Additionally, the power steering assist failed, and the steering wheel was locked up. The failure occurred on four separate occasions. The vehicle was taken to the dealer and Toyota of Brookfield (20655 W Capitol Dr, Brookfield, WI 53045) however, the dealers could not duplicate the failure. Toyota of Brookfield informed the contact that there was a Manufacturer's Campaign Number: 21TG01 (Electrical System) associated with the VIN. The vehicle was not repaired and remained at Toyota of Brookfield. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Dec 27, 2021
ENGINE AND ENGINE COOLING
2 complaints
The contact owned a 2017 Toyota Rav4. The contact stated that while the wife was driving approximately 35 MPH, the odor of smoke was present inside the vehicle. After stopping to inspect the vehicle, smoke and flames were seen coming from under the hood. The fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed and later towed away. A fire report was taken at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.
Nov 29, 2022
ON THE EVENING OF SEPTEMBER 6TH, 2017, MY 88-YEAR-OLD FATHER, DIED OF ACCIDENTAL CARBON MONOXIDE POISONING. HIS DEATH RESULTED FROM HIS NEW TOYOTA RAV4 KEYLESS CAR NOT TURNING OFF, ULTIMATELY FLOODING HIS APARTMENT WITH THE DEADLY GAS. HE WAS FOUND IN HIS BED, DEAD, ON SEPTEMBER 7TH, AROUND 10:25 A.M. HIS TWO CATS HAD ALSO EXPIRED. THE TOYOTA RAV4 WAS STILL RUNNING ' 14 HOURS FOLLOWING HIS RETURN HOME FROM A FAMILY DINNER. THE CARBON MONOXIDE READING INSIDE HIS CAR WAS 330. THE RESIDENCE REGISTERED AT 53. MORE THAN TWO HOURS AFTER DISCOVERING MY FATHER'S BODY, THE CARBON MONOXIDE LEVELS IN THE HOUSE WERE STILL 30. THIS AFTER DOORS AND WINDOWS WERE OPENED AND A LARGE FAN PROVIDED BY THE FIRE DEPARTMENT WAS USED TO PUSH THE AIR THRU THE RESIDENCE. THE CARBON MONOXIDE TRAVELED TO THE NEIGHBOR'S ADJOINING GARAGE AND THRU HER APARTMENT WALLS. MORE THAN ONE HOUR AFTER MY FATHER WAS DISCOVERED, THE NEIGHBOR'S APARTMENT CARBON MONOXIDE LEVELS WERE STILL 40 ' REQUIRING A HOSPITAL VISIT. THE DETECTIVE ON THE SCENE FOUND THE TOYOTA KEY FOB ON THE DINING TABLE ' JUST YARDS FROM THE ATTACHED GARAGE WHERE THE CAR WAS PARKED. THE CAR WAS LEASED IN JULY OF 2017. IT WAS DELIVERED IN MID-AUGUST 2017, BY TOYOTA DEALER. AT NO TIME DURING THE SALE OR UPON DELIVERY, WAS IT IMPRESSED UPON MY FATHER THAT THE KEYLESS CARS PRESENTED A CARBON MONOXIDE SAFETY CONCERN. AT NO TIME WAS MY FATHER OFFERED AN OPTION FOR A 'KEYED' CAR. THERE WERE NO WARNING SYSTEMS ON THE CAR TO SUGGEST THE ENGINE WAS STILL RUNNING. IT SEEMS INCOMPREHENSIBLE THAT TOYOTA HAS FAILED TO ADDRESS THIS PROBLEM WITH ADDITIONAL WARNING DEVICES FOR DRIVERS, AUTOMATIC SHUT-OFF AFTER A SET TIME, OR AT THE VERY LEAST, BE REQUIRED TO EMPLOY A POLICY THAT SUGGESTS A KEY IGNITION WOULD BE MORE APPROPRIATE FOR SENIOR DRIVERS. FYI: LOCAL POLICE/EMT RESPONDED TO THE SCENE. A REPORT WAS FILED. *TT *TR
Jul 24, 2018
EXTERIOR LIGHTING,VISIBILITY/WIPER
2 complaints
WHILE OPERATING THE VEHICLE ALL FRONT HEADLAMPS FAILED SIMULTANEOUSLY LEAVING ME IN THE DARK. DEALER NEXT DAY FOUND BOTH FRONT HEADLAMP BULBS HAD BOTH LOW AND HIGH BEAM FILAMENTS BURNED OUT! THIS MAY HAVE BEEN A CATASTROPHIC ACCIDENT BUT FOR MY FOG LIGHTS. HOW CAN ANYONE FEEL SAFE IN A VEHICLE IN WHICH ALL LIGHTS MIGHT FAIL WHILE DRIVING UNLIT CURVY ROADWAYS?
Sep 09, 2021
ROAD VISIBILITY AT NIGHT USING LOW BEAM HEADLIGHTS. WHEN LOW BEAMS ARE USED AT NIGHT THERE IS A DEFINE DARK PORTION OF THE WINDSHIELD ABOUT CENTER (HORIZONALLY) THE AREA BELOW THE LINE IS LIT BUT THE AREA ABOVE IS COMPLETELY BLACK. THE DISTANCE YOU CAN SEE IS LESS THAN 300 FT AND REDUCES DOWN TO 50 75 FT WHEN GOING DOWN HILL. EVERY THING ABOVE THE LIT LINE IS COMPLETELY BLACK. THE LIGHTING SYSTEM IS HALOGEN AND IS COMPLETELY UNSAFE TO DRIVE AT NIGHT WITHOUT USING THE HIGH BEAMS..DEALERS HAVE REFUSED TO ADDRESS PROBLEM WITH OTHER OWNERS.
Oct 21, 2017
SEATS
2 complaints
DRIVER'S SIDE HEADREST RISES APPROX. 2-1/2 TO 3 INCHES FROM LOWEST POSITION DURING THE NORMAL COURSE OF DRIVING. I DO NOT ADJUST THE HEIGHT OF THE HEADREST, EVER, OTHER THAN TO CORRECT THIS UNUSUAL PHENOMENON. THIS HAPPENS CONSTANTLY AND REPEATEDLY IN AS LITTLE AS 10-15 MILES DRIVING OVER PAVED, SMOOTH ROADS WHILE DRIVING SPEEDS RANGING FROM 45-75MPH. HAS HAPPENED SPORADICALLY SINCE WE PURCHASED THE VEHICLE NEW, BUT HAPPENS REGULARLY AND CONSISTENTLY NOW. INTERESTINGLY, THIS SAME PHENOMENON HAS OCCURRED WITH OTHER TOYOTAS I PURCHASED NEW, NAMELY MY 2006 COROLLA AND 2008 COROLLA LE. NEVER THOUGHT ABOUT IT BEING A POTENTIAL SAFETY ISSUE UNTIL I SAW IT RECURRING ON MY 2017 RAV4. DEALER IS EXPERIMENTING ON FIX BY REPLACING ADJUSTMENT BUTTONS ON BOTH DRIVER AND PASSENGER SEATS, AT MY EXPENSE (JUST RETURNED FROM LONG ROAD TRIP AND TOOK VEHICLE TO TOYOTA AT 264 MILES PAST END OF 36K WARRANTY) BUT COULD NOT HAVE SERVICED ON THE ROAD. UNFORTUNATELY, DEALER INFORMED ME THAT THIS IS ONLY THE BEGINNING OF THE INVESTIGATION PROCESS TO DETERMINE THE CAUSE OF THE PROBLEM AND MAY INVOLVE MORE EXTENSIVE WORK (ALSO AT MY EXPENSE) IF BUTTON REPLACEMENT DOES NOT WORK.
Mar 19, 2020
TRAVELING ON A TRIP USING DRIVERS HEATED SEAT. IT GOT TOO HOT. I TURNED IT OFF. GOT TO HOTEL, CHECKED IN SETTLED IN FOR NIGHT. WOKE UP TO 3 BURNS ON UPPER BACK LOWER BACK AND UPPER LEG. 3AM BLISTERS POPPED WITH EXCRUCIATING PAIN. WENT TO DOCTOR, SHE STATED 1-BURN 2-3RD DEGREE, 1 BURN 2ND DEGREE, 1 BURN 1ST DEGREE.
May 15, 2019
AIR BAGS,SEAT BELTS
2 complaints
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE CONTACT SWERVED TO AVOID A DEER AND HIS FOOT SLIPPED OFF THE BRAKE PEDAL. THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S ARMS AND RIBS WERE BRUISED AND HIS NECK SNAPPED BACK AND WAS SWOLLEN. MEDICAL ATTENTION WAS NOT RECEIVED; HOWEVER, X-RAYS WERE PERFORMED. THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT WITH A DOCTOR. A POLICE REPORT WAS NOT FILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DEEMED THE VEHICLE DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000. *BF*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Apr 03, 2019
THE CAR SUDDENLY SHOWED A YELLOW WARNING ALERT THAT THE VEHICLE AIRBAG IS NOT FUNCTIONING AND LOOK FOR THE NEAREST DEALER. WE WENT TO THE DEALER AND ON THE CUTOMER STATEMENT OF PROBLEM TOYOTA PUT MALFUNCTION ILLUMINATED PASSENGER SEATBUCKLE SWITH CORRECTION TAKEN WAS ORDER SEAT BELT BUCKLE FRONT SEAT
Oct 07, 2017
SUSPENSION
2 complaints
TAKATA RECALL. MY RAV4 ONLY HAS 9,000 MILES AND I AM GETTING REALLY IRRITATED WITH THE FRONT DRIVER SIDE SUSPENSION. IT'S GETTING LOUDER AND LOUDER EVERY TIME I GO OVER SMALL CRACKS ON EVERY STREET I GO ON. THIS INCLUDES HIGHWAYS AND STREETS. I CAN'T BELIEVE I AM PAYING FOR A NEW CAR WHICH FEELS LIKE I HAVE A 1980 SUSPENSION.
Mar 11, 2018
WHILE DRIVING VERY SLOWLY ON A STRAIGHT AWAY ON A CITY COBBLESTONE ROAD MY DRIVERS SIDE REAR AXLE BROKE. I HAD A PASSENGER IN THE VEHICLE AS I WAS DRIVING FOR LYFT. I HAD TO CALL THE POLICE AND HAVE MY VEHICLE FLAT-BEDDED TO THE DEALERSHIP.
Mar 04, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise control and manually pressed the accelerator to resume normal speed. The trip was completed without additional events. After parking, the check engine light illuminated and the cruise control system became disabled on all subsequent drives. No warning indicators were present at the time of the initial failure, and there were no vehicles ahead that would have triggered the collision-avoidance system. Two days later, the vehicle became an intermittent no-start and eventually failed to start entirely. The vehicle was towed to a dealership for inspection. Technicians confirmed an electrical malfunction and reported that the multiplex ECU was likely experiencing an internal short. A parasitic draw test showed an abnormally high current draw of approximately 113 mA, which disappeared when the dome-light fuse and later the multiplex ECU were disconnected. The failure is intermittent and appears to involve an internal electrical short within the multiplex ECU. The sudden loss of cruise control function, abrupt deceleration, and subsequent intermittent electrical behavior created a safety risk, as the electrical malfunction occurred without warning while the vehicle was in motion. The issue was confirmed by a dealership service department.
Dec 01, 2025
FORWARD COLLISION AVOIDANCE
1 complaint
My 2017 Toyota RAV4 XLE is experiencing unsafe behavior with the Adaptive Cruise Control (ACC). When driving around modest or slight turns, the ACC frequently loses tracking of the vehicle ahead and suddenly accelerates, then harshly brakes once it reacquires the vehicle. This creates a jerking motion and significantly reduces my confidence in the system. On one occasion while traveling approximately 45 miles per hour on a slight curve, the ACC began rapidly accelerating toward the vehicle in front of me as if no vehicle was there, forcing me to perform an emergency manual takeover and disengage the ACC to avoid a potential rear end collision. This issue is repeatable and appears to be related to how the ACC detects vehicles ahead while cornering. I am requesting that this behavior be investigated as a potential safety defect.
Nov 06, 2025
STEERING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
While driving on or around 6/5/25, an active recall on my vehicle caused damage to my battery connections causing my vehicle to completely shut off while driving on an highway exit ramp. I almost lost complete control of the vehicle. Thankfully, the vehicle turned back on and I was able to get the vehicle to safety. I had to get the car towed and repaired. The repair was directly related to the damage from an active recall issue being open without remedy for over 3 years on my vehicle. When I asked Toyota for reimbursement of under $200 they refused. This is a safety issue beyond the recall and I am concerned this is going to happen to someone else and there are going to be deaths. Toyota needs to stand by their recall too and may the financial aspect correct with me. Other members of the public need to be aware of the issues beyond their recall that can affect their cars and that Toyota is requiring them to be responsible for the damage that was caused while waiting on a remedy to the recall.
Aug 18, 2025
SEAT BELTS
1 complaint
Seat belt lap buckle won't lock into the housing unit. Obviously a safety issue. Toyota told me I'm responsible to pay for the repairs . I believe Toyota has a potential recall issues here. How many people have to die before anything is done. 2017 Rav 4. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 11, 2025
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
All wheel drive disengages while driving. It has disengaged several times while driving up a steep hill in the rain resulting in loss of control of vehicle. First time car skidded into a ditch. Warning on dash said return vehicle to dealer. Vehicle has been returned 3 times. They blame the problem on a defect in the emission control system which turns off the AWD system when a leak in the vapor control system is detected. Dealer first replaced the fuel filler cap. That worked for a couple of weeks, then something under the hood which worked a few days. Now the car is scheduled for a gasket on the fuel tank to be replaced for $1,500! I am all for controlling emissions to the environment, but it should not be at the cost of safety. A fix is needed to separate the AWD from the emission control system. SAFETY FIRST!
Feb 13, 2025
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
i have a 2017 rav4 with less than 60k miles and the factory back up camera stopped working
Oct 19, 2024
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
May 10, 2024
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
I PURCHASED THIS VEHICLE USED IN JULY OF 2023. THERE HAD BEEN A PERSISTANT CLUNKING NOISE IN THE REAR WHEN THE ROAD IS BUMPY ALONG WITH SOME STABILTY OR SWAYING FEELING. I HAD IT INSPECTED BY INDEPENDANT MECHANICAL SHOPS. I WAS ADVISED TO REPLACE THE SHOCK ABSORBERS AND THE STABILIZER LINKS WHICH I DID. THE RT REAR SHOCK ABOSBORBER WAS BAD. MARCH OF 2024 I TOOK A ROAD TRIP TO FLORIDA. FIRST LONG TRIP SINCE REPLACING THE PARTS. ON THE DRIVE DOWN I WAS BY MYSELF AND FELT AS THOUGH THE REAR OF THE VEHICLE WAS SWAYING BACK AND FORTH A LOT WORSE THAN BEFORE CHANGING THE PARTS LISTED ABOVE. I THOUGHT MAYBE IT WAS THE CONDITION OF THE ROADS. ON THE WAY HOME MY SON WAS FOLLOWING ME IN HIS VEHCLE. HE HAD TOLD ME THAT WHEN THE "SWAYING" FEELING IS HAPPENING THE REAR OF THE VEHICLE IS MOVING SEPARATE TO THE FRONT. THE CLUNKING SOUND IS STILL THERE AND THAT STABILITY ISSUE SEEMS TO HAVE WORSEN SINCE CHANGING THE SUSPENSION PARTS PREVIOUSLY LISTED. THERE WAS A POINT IN DRIVING HOME IN THE RAIN WHERE I DEFINITELY FELT THE ABITLITY TO CONTROL THE VEHICLE WAS DIFFICULT AND DANGEROUS. I WILL BE TAKING THE VEHICLE TO BE INSPECTED FURTHER. I'VE READ INFORMATION ON A TOYOTA FORUM THAT THERE ARE OTHER OWNERS EXPERIENCING THIS ISSUE. I DO HAVE VIDIO AND YOU CAN SEE MY BODY ROCKING BACK AND FORTH IN THE DRIVER SEAT WHILE IT'S HAPPENING AND THE HOOD SWAYING BUT AM UNABLE TO UPLOAD IT.
Apr 15, 2024
SEATS,UNKNOWN OR OTHER
1 complaint
I would like to report my safety concerns from the crash accident. Feb.14 Wednesday I drove my wife’s car 2017 Toyota RAV4 XLE. On intersection l stop completely on red stop lights.l was first, had no car up front of me.Than from behind other car Ford Focus fit me with a full speed 45. I was only in the car. On the hit my seat slid forward causing my knees to hit the dashboard. Then the seat flattened causing me to fall backward.Also the cover of moonroof got opened. While lying back on flat seat l saw sky.I was able to self extricate.l was in shock from what just happened.3 hours after the accident l had gradual onset neck pain, shoulder pain, back pain, and a generalized headache.After 5 hours l Went to ER on same day , than again ER next Monday , than l saw my primary care doctor a week later-next Wednesday. Now if l will have a child in baby seat or teenager or adult seating behind driver , for sure they will get hurt badly or injured or killed. I have reported this situation to Toyota HQ. They responded that this accident will be under investigation. P.S. Takata airbags did not blow out
Feb 22, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.
Jan 23, 2024
FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer where a diagnostic test discovered that the fuel pump had failed to operate as needed. Upon further inspection, the dealer discovered that the plastic canister inside the fuel tank had become hot and needed to be replaced. The manufacturer was not notified of the failure. The vehicle had been repaired. The failure mileage was 114,837.
Jan 23, 2024
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident
Jan 04, 2024
SUSPENSION,STRUCTURE,FORWARD COLLISION AVOIDANCE
1 complaint
I have a 2017 RAV4 Hybrid XLE that I bought brand New. I have done all schedule maintenance on it. I was driving to an appointment on 15 November 2023 and the vehicle all the sudden jerked violently side to side throwing me off the road. I brought the car to the shop thinking an alignment or something. My whole rear subframe was cracked, and by the driver side rear wheel bolt it was broke straight through where the tow bar connects to the subframe. The mechanic said it was from rust from living in the Northeast, and the salt from the road during winter months. The Mechanic said Even though I took care of the vehicle this was going to happen anyways due to the subframe suspension parts that Toyota puts in the RAV4. Being flung into a ditch coming off a highway is a dangerous situation, and could of cost me my life because Toyota wants to save money and put in parts knowing that the rust problem will and could occur. I did my research, and found out this has been going on since 2007 and there have been recalls on models all the way up to 2012. If this is a known thing then why is Toyota being allowed to still make a weak subframe. Does someone have to die for this to be stoped. I’m am asking for a recall on all models of 2017 Rav4 hybrids and on to fix this problem. I am lucky to escape with minor injures, but maybe the next person isn’t. Something has to be done.
Dec 13, 2023
AIR BAGS,SERVICE BRAKES
1 complaint
Related to a car accident when getting hit in the front my air bags didn’t deploy . Only the driver side was hit pretty bad . Another car accident related to a tree branch no air bag deploy . I was told that you have to be hit in a certain way to deploy the air bags . Hearing that makes me switch from a Toyota to a Kia . I have my toddler .
Nov 02, 2023
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
The car was sitting in the driveway and caught fire around 11:29am. The car had not been driven or moved from the driveway for at least 2 days, and is up to date on all maintenance. The fire inspectors hypothesize the fire began from the battery and spread. After Googling, I have learned that Toyota Rav 4s from 2013 to 2018 had a large recall; 1.8 million vehicles taken because of the battery catching fire randomly. The remains of the vehicle are in the driveway of the residence. Both the police and fire department came to the scene. The safety of others was put at risk because it is only luck that nobody was in the car, or going to drive the vehicle as it caught fire randomly, bringing the residents of the home and owner of the car in extreme risk from both the fire and any explosions, damage to the house, and damage to others.
Sep 25, 2023
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
la transmisión de mi vehículo presenta ruidos extraños y ala ves se escucha un zumbido qué es bien molestoso perdió fuerza y velocidad también el consumo de combustible es demasiado mi rav 4 solo tiene 40,400 millas corridas es frustrante porqué la marca no a hecho nada para corregir el problema tengo muchos conocidos qué frecuentan el mismo problema
May 08, 2023
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
Both of my headlights burned out at the same time. I was driving on a rural mountain highway at about 7:30pm and was using my adaptive headlights. They were working fine, I noticed no issues, until they both burned out at the same time. It was dangerous, there was no shoulder to pull over on, and a steep drop-off i couldn't see and no warning whatsoever I'd be in pitch black dark in the middle of the road. Thankfully there was very little traffic, it could have been much worse. My dash camera captured the event and I've shared it to YouTube. https://youtu.be/plJlQYcA8-A No indicator lights ever came on, before or after. I had to drive the last hour to my destination through the mountains in the dark with only fog and running lights. I had been to the dealership for scheduled interval maintenance just the week before. A multi point inspection evidently didn't catch that both headlights were about to go out at the same time. Bulbs? Wiring? Relay? Not sure what happened.
Feb 14, 2023
ELECTRICAL SYSTEM,AIR BAGS,FORWARD COLLISION AVOIDANCE
1 complaint
I have attached a letter that I wrote Toyota but did not mail. Vechicle is a 2017 Rav Hybrid. We bought it in CA April 2021 and it had 28230 miles. Car went to Renton WA in August, 2021. Vechicle was serviced a couple of times, but in October 2022, dealer gave us a bill for $9700 due to a faulty wire halter. The Toyota people said the car is out of warranty. Please read the letter with lots more details. Thanks.
Dec 09, 2022
UNKNOWN OR OTHER,VISIBILITY
1 complaint
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the NHTSA to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the NHTSA to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding should be reinvestigated and deemed as a safety issue.
Oct 30, 2022
STEERING,ENGINE
1 complaint
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
May 20, 2022
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
May 20, 2022
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
The door does not lock/unlock when you press the button to unlock doors.The individual lock on inside needs to be manually pressed to lock and unlock. My Passenger side went about two years ago. And now the lever on my driver side is not working.
Oct 18, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
I bought my Rav4 in September of 2017 brand new and within 6 months I had a dead battery needing replacement so I replaced it via AAA. Since then, I have had the battery replaced an additional 3 times! I always serviced my car at the dealer and took very good care of it. Then after 50k miles, I started having odd lighting issues…both headlight bulbs had to be replaced within 3 weeks of each other and one high beam bulb, and then my tail lights went out! Then I would occasionally have trouble starting the car and with a natural gas smell, rotten eggs. Which could be a catalytic converter or fuel pump issue but can also be the battery. Well, my Rav was in the driveway with a dead battery and with no tail lights and had been sitting there for a month since I mainly drive our Sienna.My Rav just caught on fire and was completely destroyed. No one was hurt but if the Sienna had been out there it would’ve caught on fire and it burned the garage door…Rav totaled! I also had a very expensive brake job last year and think those are faulty too. But this fire….was bad and I can’t get a car of equal value with what i received for the total loss. What is Toyota doing about this? Less than 4 yr old well taken cared of Rav 4 XLE that I paid cash for and now can’t even replace with a Corolla! There were no warning lights ever, not even for the dead battery’s. And less than 6 months prior to the fire, it was serviced at my Toyota dealer and they said all was good. The firemen that came also told me that Rav4 fires have increased and I searched on Consumer Reports and sure enough…what was explained was a carbon copy of my experiences. Thank god no one was in it when it started, but the house could’ve caught fire as well. Toyota needs to do something for those of us who had their cars totaled due to fire…just the time invested finding a replacement is worth something….not to mention the time vested researching vehicles before I bought the Rav4. plus the depreciation, etc….
Jun 12, 2021
POWER TRAIN,ENGINE
1 complaint
Recurring Problems with AWD Malfunction, Engine Light On. Contacted Toyota two month ago, No reply from Toyota; Description of Complaints: On March 19, 2021, I was driving my Rav4 (VIN[XXX] ) to go to Toledo Ohio. During the driving, the AWD System Malfunction/2WD Mode Engaged and the Engine Light came on (see attached). Interestingly, the warning lights came on and off three to four times and each time I felt a drag/hesitation as if the gear was changed from 4WD to 2WD (Exhibit 1) . It advised me to visit the Toyota Dealer. After arriving Toledo, OH I visited Jim White Toyota Dealer next morning and explained the situation. The dealership was very cordial and helpful. Unfortunately, they did not record any malfunctioning Code (Exhibit 2). While returning home on March 21, 2021, the AWD warning light did not come on. A few days later, these warning lights came on again, and that forced me to visit the local Toyota Dealer, Fitzgerald, for inspection again. They diagnosed the problem to Code P0456 (Exhibits 3-4). This code refers to “…that there is a small leak in the evaporative emission control system.” Today (05/31/2021), after two repairs at Fitzgerald Toyota, Gaithersburg, The "AWD malfunction came back on with the engine light on again. The code reads: P043Eand F;P2401,P2402 and P2419. Please ask Toyota to address this problem and make it as part of recall to fix this problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
May 31, 2021
WHEELS,UNKNOWN OR OTHER
1 complaint
ON RAINY DAYS, WHEN I AM STANDING AT A TRAFFIC LIGHT, AND STARTING TO GET OUT OF THE GREEN LIGHT, MY CAR BECOMES UNSTABLE, AS IF IT WERE GOING TO SKID. THIS HAPPENS WHENEVER THE STREET IS WET. REPORT THIS PROBLEM FROM THE FIRST INSPECTION OF THE CAR. AT THAT TIME THEY CHANGED AN AXIS, BUT THE PROBLEM PERSISTS
May 11, 2021
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
PLEASE SEE ATTACHED SHEET FOR ALL THAT HAS HAPPENED SINCE I PURCHASED THE CAR. I'VE HAD TO REPLACE THE BATTERY 2 TIMES IN 3 YEARS AS WELL. I HAVE NEW BATTERY AND IT BECAME CORRODED FAST. MY CAR KEPT TELLING ME THERE WAS AN ELECTRICAL ISSUE AND THE CHECK ENGINE LIGHT WOULD COME ON AND ALL OF THE FAILS LED TO THE TRANSMISSION ISSUES.
Mar 02, 2021
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
WITH RAIN AND SNOW THE SENSOR START BEEPING AND WARNING OF OBJECTS IN FRONT OF THE VEHICLE WHEN THERE ARE NOTHING. DRIVING IN SNOW GETS THE SENSORS BLOCKED AND YOU CANT USE THE CRUISE CONTROL.
Nov 10, 2020
STEERING,SERVICE BRAKES,ENGINE
1 complaint
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 21, 2020
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
1 complaint
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Apr 17, 2020
AIR BAGS,WHEELS,SERVICE BRAKES
1 complaint
THE AIRBAGS ARE OFF AND I CANT TURN IT ON, EVERY WEEK TURN IT ON THE LIGTH FLAT TIRE AND THE TIRE ARE GOOD INCLUIDING EXTRA TIRE, AND MY BRAKES ARE DOING A EXTRANGE NOISE I CHECKED THE BRAKES AND ARE GOOD.
Dec 22, 2019
TIRES,WHEELS
1 complaint
I WAS DRIVING ON I 10 SOUTHBOUND WITH MY TWO DISABLED CHILDREN. MY FRONT DRIVER'S SIDE TIRE BLEW OUT THE SIDEWALL IN 1-2 INCH CHUNKS. IT SOUNDED LIKE MACHINE GUN FIRE. I HAD TO SAFELY COAST TO THE SHOULDER HOLDING MY STEERING WHEEL FIRMLY AND PUTTING MY CAR IN NEUTRAL. I HAD AIR CHECKS AND BALANCING REGULARLY. I KEEP MY CAR IN A GARAGE WITH LOW MILEAGE. DISCOUNT TIRES CHECKED MY TIRES ON THREE OCCASSIONS AND TOLD ME TO GO TO TOYOTA DEALERSHIP FOR HELP. THEIR CUSTOMER SERVICE WAS RUDE AND DISMISSED MY CONCERNS COMPLETELY MAKING IT SOUND LIKE MY TIRES WERE WEARING AT A NORMAL RATE, WHICH IS NOT TRUE. I ASKED THEM TO HELP ME REACH OUT TO THE TIRE MANUFACTURER AND/OR HELP ME DETERMINE IF MY NEW RAV4 CAME TO ME WITH IT'S ORIGINAL TIRES OFF THE LOT. THEY DISMISSED ME AND I WILL NEVER GO BACK TO TOYOTA TO PURCHASE A NEW CAR AGAIN. BEWARE, ONCE THEY HAVE YOUR MONEY, IT SEEMS THEY NO LONGER CARE ABOUT YOU AFTER THE INITIAL SALE. I AM UNCERTAIN IF THIS IS THE CASE WITH ALL TOYOTA DEALERSHIPS, OR JUST OURS IN TUCSON, AZ, BUT PLEASE, BUYERS BEWARE! THEY ENDANGERED ME AND MY CHILDREN AND REFUSED TO ADMIT THERE IS AN ISSUE WITH THIS PROBLEM. THE ROAD I TRAVELLED WAS SMOOTH, I WAS TRAVELING AT 65MPH, AND I DID NOT HIT ANYTHING IN THE ROAD. MY SPINE IS A WRECK FROM THE JARRING... LEGS ARE BRUISED UP, TOO. THANKFULLY A STATE TROOPER ASSISTED US. STATE FARM ROADSIDE ASSISTANCE WAS ABSOLUTELY BOTCHED UP BY THEIR AUTOMATED SYSTEM AND DISPATCHED TO SOMEWHERE IN PHOENIX. SO GRATEFUL FOR THE STATE TROOPER AND DISCOUNT TIRES FOR THEIR CARE. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND THE TERRIBLE TIRES. THE MANUFACTURER NEEDS TO KNOW THIS IS A PROBLEM. MY LAST TIRES LASTED TO 60,000 MILES. NO REASON I SHOULD HAVE HAD TO CHANGE ALL 4 TIRES ON A NEW VEHICLE AT 19,000-20,000 MILES. I WOULD LIKE TO KNOW IF THERE HAS BEEN A SAFETY RECALL ON MY VEHICLE. TOYOTA SHOULD PAY FOR MY TIRES.
Dec 21, 2019
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE DIED IN THE MIDDLE OF THE ROAD WHILE DRIVING NORMALLY. THE VEHICLE WAS ON A CITY STREET.
Dec 07, 2019
ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. IN ADDITION, THE TRACTION CONTROL AND CHARGING SYSTEM MALFUNCTION INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO TOYOTA OF HOLLYWOOD (6000 HOLLYWOOD BLVD, HOLLYWOOD CA, 323-498-2260) TO BE DIAGNOSED. THE RESULTS WERE UNKNOWN. THE VEHICLE WAS BEING REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,220.
Aug 20, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
I HAD TO VISIT TOYOTA BECAUSE MY RADIO WILL TURN ON BY ITSELF, WHEN I PARK. EVEN AFTER VISITING TOYOTA FOR AN UPDATE, MY RADIO WILL CHANGE ON ITS OWN, NOT FROM THE STEERING WHEEL) BUT ON ITS OWN.SO IT IS NOT FIXED. WIPERS WILL TURN ON THEN STOP. THERE SEEMS TO BE A DEVICE BEHIND THE DASH THAT I CAN HEAR CLICKING ON AND OFF WELL AFTER THE IGNITION IS OFF OR WHILE THE CAR IS IDLE FOR A BIT. MY CLIMATE CONTROL CHANGES ON ITS ON EVEN THOUGH IT WORKS FINE MOST OF THE TIME. IT IS AS IF MY CAR IS RECEIVING ADDITIONAL COMMANDS FROM ANOTHER SOURCE. LAST WEEK, AT NIGHT, I WITNESSED TWO MEN STANDING IN THE MIDDLE OF THE STREET, SOMEHOW ACTIVATING CAR ALARMS FROM RANDOM CARS. JUST YESTERDAY, NOT FAR FROM WHERE I LIVE A DRIVER "LOST CONTROL" AND RAN INTO TWO HOMES. THE DRIVER WAS THROWN FROM THE CAR, WHILE THE CAR AND THE HOUSE CAUGHT ON FIRE, THAT WAS STRANGE TO HEAR ABOUT. IF THERE IS SOMETHING THAT CAN BE DONE FOR MY CAR, PLEASE LET ME KNOW WHAT TO DO. THANK YOU.
Mar 28, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Jan 10, 2019
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.
Nov 09, 2018
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
THERE'S A RECALL ON MY 2017 TOYOTA RAV4 AND THE DEALERSHIP FAILED TO MENTION IT. THIS CAR WAS PURCHASED BRAND NEW IN JULY 2017. THE RECALL WAS MADE JUNE 15 2017. RECALL ID#265486. RECALL IS 17R2 FOR TIRES. SAFETY IS VERY IMPORTANT HERE AS I HAVE KIDS IN THE CAR SOMETIMES. PLEASE DO SOMETHING. THE DEALERSHIP SAID THEY'RE NOT RESPONSIBLE FOR IT. THE ALSO HAS THE FOLLOWING NOTICEABLY PROBLEM WHEN IN MOTION OR DRIVING MODE: SUSPENSION ISSUES: STRUTS,SPINDLE, CONTROL ARMS, BALL JOINTS, STABILIZERS, AND RELATED COMPONENTS MAY PRESENT A SAFETY HAZARD. IT IS VERY SCARY TO HEAR THAT TRUTLE GRINDING NOISE.
Aug 10, 2018
EXTERIOR LIGHTING,SEAT BELTS
1 complaint
THE TURN SIGNAL FLASHES IN THE CABIN , BUT IT IS QUIET,AND I CAN NOT HEAR IT. THE DEALER SAID 2 TIMES THAT IT CAN NOT BE ADJUSTED , CASE CLOSED.. I CONTACTED TOYOTA CUSTOMER EXP.CENTER , CASE # [XXX] AND [XXX] AND TALKED TO [XXX] . THE CASE MANAGER 1-800-331-4331 AND HE SAID THE DEALERS SERVICE TECH.IS RIGHT CASE IS CLOSED.I BELIEVE A SAFETY ISSUE EXISTS HERE... I HAVE ELECTRIC SEATS AND THE SEAT BELT RECEIVER IS LOW IN THE CREVICE IN THE CORNER MAKING TIME TO BUCKLE UP VERY ,VERY HARD IN THE WINTER.AGAIN TOYOTA CAN NOT BE ADJUSTED,CASE CLOSED.MY WEIGHT IS 158 LBS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 02, 2018
STEERING,SUSPENSION,WHEELS
1 complaint
AIR PRESSURE SEEMS WRONG AND THE CAR SHAKES SOMETIMES WHILE DRIVING. I HIT POTHOLES ALL OVER THIS TOWN BUT IT CAN'T BE HELPED.
Dec 31, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I STARTED IT AND NOTICED IMMEDIATELY SOMETHING WAS WRONG. VEHICLE STARTED MOVING AND I TRIED TO APPLY BRAKE. BRAKE WAS HARD INITIALLY AND VEHICLE CONTINUED MOVING. THEN I WAS ABLE TO DEPRESS THE BRAKE PEDAL ALL THE WAY BUT IT KEPT MOVING. WITH MY DAUGHTER IN THE CAR I GOT PANIC. I SWITCHED TO P AND VEHICLE KEPT GOING, THOUGH SLOWLY ON THE STREET. THEN I TURNED POWER OFF AND REMOVED THE KEY. AT THIS POINT ALL DASH BOARDS LIGHTS WERE ON AND IT WAS MAKING A LOUD, WIRED NOISE. IT LASTED SEVERAL SECONDS AND VEHICLE KEPT MOVING DURING THIS TIME. FINALLY IT CAME TO A STOP IN THE MIDDLE OF THE STREET. THE VEHICLE HAS ONLY 4200 MILES. THE SCARY THING IS, BRAKE FAILED FOR NO REASON AND ALL DASH BOARD LIGHTS WERE ON EVEN AFTER THE KEY WAS REMOVED.
Dec 12, 2017
VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES ACTIVATED AUTOMATICALLY WITHOUT WARNING, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER (PRIME TOYOTA RT 2, 700 OLD UNION TURNPIKE, LANCASTER, MA 01523), BUT COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. *TT THE CONSUMER STATED THE RADAR CRUISE CONTROL MALFUNCTIONED. *JS THE CONSUMER STATED THE CLIMATE CONTROL ADJUSTMENT KNOBS JAMMED.*JS UPDATED 9/18/18*JB *JS *TR *JS *TR *JS
Dec 06, 2017
Frequently Asked Questions
How many problems does the 2017 TOYOTA RAV4 have?
The 2017 TOYOTA RAV4 currently has 295 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2017 TOYOTA RAV4?
The most common problems reported for the 2017 TOYOTA RAV4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2017 TOYOTA RAV4 problem data come from?
All problem and complaint data for the 2017 TOYOTA RAV4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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