2019 TOYOTA RAV4 Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
826
Complaints Reported
Complaints by Component
FUEL/PROPULSION SYSTEM
212 complaints
Strong gas smell when the engine is turned on. I started feel this issue about 2 year ago, now the gas smell is more stronger every time engine is turned on.
Dec 16, 2025
Sudden, unexpected, surprise Surging Idle upon placing the vehicle in Park after driving a 15 minute distance at a top speed of 35mph. Loud Surge up to 2.5 (x1000RPM) Sounds like the Engine Shifted Idle Drops down and immediately begins Surging up again. Idle is high while driving. Some chugging upon acceleration. Immediately drove to Auto Parts store for Diagnostic Test. Started vehicle and showed Technicians what was happening. Diagnostic Test provided: Code P0171 Stored and Permanent System is Too Lean Bank 1 Code P0505 Stored and Pending Idle Control System P117B Stored Fuel Performance/Direct Injector Most Likely Solution: Replace Fuel Pump Primary DTC: System Too Lean Bank 1 Suggested Part: Fuel Pump Operating The Vehicle Could Result in Sudden Shut Down, causing a Collision. Could also Cause Compromised Gas Mileage and Engine Damage. Check Engine Light is On Additional Message states that All Wheel Drive Mode has been disengaged and 2 Wheel Drive Mode is active. No Warning or Any indication that there was any issues prior to the Sudden Idle Surging upon placing the vehicle in Park. I have searched existing recalls for 2019 Toyota Rav-4 and found a Fuel Pump listed. I checked my license plate and VIN only to see the result that there are Zero Unrepaired recalls for both searches. This vehicle is clearly having an internal battle between air and fuel. I find it concerning that 2019-2020 Toyota Rav-4 vehicles had a Fuel Pump recall and yet my search has Provided these results.
Jun 16, 2025
I was told on 6/28/2024 that my car needs a new coolant bypass valve at a cost of 900.00 on researching this I see there is a class action suit against Toyota because there are so many people with this problem and it should be a recall. Not sure where to go from here .
Jul 02, 2024
My RAV4 does not hold a full tank of gas. It only allows half a tank get full of gasoline. Toyota says they don't know how to fix, as well as two other shops I have brought it to. There are no engine messages or any other signs of issues. Gas will gush out of the tank when filling up if I do not stop at half way.
Jun 28, 2024
The engine maintenance required turned on at55k miles for the coolant bypass. After trying to get it repaired they had 500 on back order. Thousands of Rav 4’s are experiencing this with over $800 quote to repair , this cannot just be a basic issue this is bigger.
Mar 28, 2024
+ 207 more complaints for this component
ENGINE
131 complaints
Was insinuating engine was over heating even in -4° weather has no hot air plenty of coolant. This is causing the vehicle to "buck" amd having to have to pull over and waiting several minutes to let the engine "cool off" I can make it about 3 miles in-between pull overs. After some research I feel like the issue falls under a current lawsuit against Toyota regarding the coolant valve based on reading other issues and what my rav is doing. It is a several thousand dollar fix through a dealership and one my family can not afford especially if it is a poorly manufactured part of the car. It is one of two vehicles we have and need to daily living especially having a child and no means yo offered another safe vehicle at this time. The coolant pump itself
Dec 05, 2025
Got brand new transmission put in then right after the Coolant leak started into cylinder number 2
Sep 19, 2025
2019-2023 model year Toyota RAV4s and Toyota Corollas are equipped with defective coolant bypass valves prone to premature failure which can cause coolant to leak out of a vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. This can cause overheating, stalling, increased emissions, and total engine failure and also allows coolant to leak into and damage surrounding engine components, including a vehicle’s electrical system, the complaint relays. The warning message that common appears for this issue is "Engine maintenance required Visit your dealer "
Jul 28, 2025
The engine maintenance light came on and I took the car to my independent mechanic. The "soft code" indicates that the coolant system valve/hose (engine coolant bypass valve) is showing in the closed position when it should be open. My mechanic has tried to order a replacement part, but is having trouble finding one. After my personal research, I see that there is a Class Action Lawsuit regarding this part from 2024 indicating that it can cause the car to overheat, stall, and potentially severe engine damage. Toyota has no formal recalls on this, but it has been indicated that some owners have received support from Toyota on models built up to 2021.
Jul 23, 2025
The water pump failed at 49000 miles left me with a repair of $1500 at Kendall Toyota dealership
Jul 18, 2025
+ 126 more complaints for this component
UNKNOWN OR OTHER
90 complaints
Jerks during acceleration. Lurching sensation when acceleration from a stop or after slowing down for a turn. The engine control module (ECM) not communicating effectively with the transmission, leading to searching for gears, rough shifting and low speed hesitation.
Dec 18, 2025
The design of some Rav4 grilles (particularly 2019-2024 models) allows rocks and road debris to easily pass through and damage the vulnerable A/C condenser, or radiator behind it, which leads to very expensive repairs. This is what happened to my 2019 Toyota Rav 4. Now I have to pay 1300.00 to get it repaired.
Nov 26, 2025
UNKNOWN
Nov 20, 2025
26Aug2025 I notified Maplewood Toyota MN I had not been notified of safety recalls when nhtsa site confirmed 7 safety recalls. I had absolutly no response. Now nhtsa site says there are no unrepaired recalls when Toyota of Maplewood has done No repairs.
Sep 06, 2025
You get a message that said engine maintenance required contact the dealer, when you do the scan it's shows that there is a problem with engine coolant bypass valve. After checking online it was multiple people with the same problem.
Jun 09, 2025
+ 85 more complaints for this component
POWER TRAIN
41 complaints
There is a known TSB out for 2019 toyota rav4 and some select other years. The issue is a slow speed transmission issue. It is due to a programming issue. At slow speeds, if you try to go from the brake pedal to the gas pedal too quickly, there is a serious lag before power is delivered to the wheels. Which is very dangerous when making specific turns. An example is what happened to my wife and myself the other day. We were in a median turning lane, cars were coming, as we were coming to almost a stop, my wife went to apply the gas. There was a serious lag before power was delivered and it almost resulted in a T bone collision. My wife went to apply gas, there was no power for several seconds, which caused her to panic and hit the brakes again. In that process, the power was finally delivered to the wheels and caused the car to pull about halfway into the oncoming traffic before it stopped from her applying the brakes. She then hard to quickly reverse to avoid the collision. The TSB calls for a flash of the TCM and a relearn procedure to be done. Which I am having done today due to the severity of the incident we had. This could have 100% caused a serious or fatal accident. The two dealerships I spoke with severely down played it as an issue. This deserves a investigation and a recall to be sent out. I was never advised of the TSB or anything.
Oct 21, 2025
Engine stopped power steering low, notification. When in Reverse. Car shuts off and I coast backwards. Have to put it in park and then restart the car.
Sep 23, 2025
I’m reporting a safety issue with my 2019 Toyota RAV4 that has recently started and is getting worse. The problem seems related to the start-stop system or something in the powertrain. When I come to a stop—at a stop sign, red light, or roundabout—the car doesn’t always respond normally when I try to start moving again. Sometimes there’s a hesitation, and other times it lurches forward unexpectedly when I lightly press the gas pedal, like you normally would. It feels like a jolt, almost like whiplash. It’s especially dangerous in roundabouts or tight traffic situations because I can’t predict how the car will respond. I’m worried I could accidentally hit another car, or get rear-ended myself because the car doesn’t move smoothly or reliably when restarting from a stop. Even when I turn off the start-stop system, the issue still happens. It feels like a hesitation followed by a sudden surge. The RPMs don’t change, but the car still lurches. Yesterday, for the first time, I noticed the car slightly accelerated on its own after stopping, which was very concerning. I found out through Toyota’s official website that there is a technical service bulletin about this issue that came out before we owned the vehicle. But because it’s not a full recall, the dealership said they wouldn’t fix it unless we paid the $80 diagnostic fee. We’re now just out of warranty. We’re making $580 monthly payments on a car that I don’t currently feel is safe to drive. There are no warning lights or messages on the dash. I’ll be taking it to Le Mieux Toyota in Ashwaubenon, Wisconsin, in two weeks to have it inspected, but I wanted to report this because I believe it’s a safety issue that should be looked into. I have two small kids and I’m genuinely worried about getting into an accident, especially when merging onto highways or driving in busy intersections. I’ve seen people say this system can be recalibrated, but the fact that this is happening without any dashboard warning and is worse.
Sep 16, 2025
The rear differential stopped working in January, 2025 and went into two wheel drive only. The message lit up on the dash board saying the vehicle was driving in two wheel drive only. We were driving home and the roads were slippery. We brought it to Mountain States Toyota and they confirmed there was a technical service bulletin (0086-19) issued in 2019, due to a Toyota manufacturing problem. It was issued three months after we bought the new vehicle. We were never notified and a recall was never issued in 2019 when Toyota knew about it. I contacted Toyota Brand Engagement and they agreed to pay for half of the $4,800 cost to replace the entire rear differential even though they acknowledged it was a Toyota manufacturing problem and possible safety issue. We don't understand why we were not notified about the known manufacturing problem that affected the drive train of an all wheel drive vehicle. We also don't understand why they won't cover the entire cost of the required repair to make the all wheel drive operational when they acknowledge it is a known Toyota manufacturing problem. We believe it is also a safety issue. Thank you! Toyota repair Invoices #1178424, #1169684
Mar 14, 2025
I have the 2019 Toyota RAV4 Adventure that was manufactured with a defective differential, per T-SB-0067-20, Toyota has acknowledged that the differential were defective and that affected thousands of 2019-2020 RAV4 Adventure and Limited trim models. The defective part number is 41110-42050 and the new, superceded part number is 41110-42054. I reached out to Toyota numerous times to rectify the issue has the differential clunks and could seize causing loss of control. My vehicle was deemed a "total loss" due to hail damage and Toyota refuses to assist because of the total loss, but the vehicle was manufactured with the defective part and my vehicle suffers the VERY same issue as that a non-total loss vehicle suffers. The title status is irrelevant as the defective differential was installed BEFORE the total loss, so the title status is inconsequential. This is a safety concern because the differential could fail due to seizure, shatter, explode resulting in a loss of control and injury to me the driver and others on the road. I've expressed this numerous times with Toyota.
Aug 02, 2024
+ 36 more complaints for this component
STRUCTURE
37 complaints
Rear door liftgate hinges defective. They are too week combined with electric power struts. They are being pulled away from body of vehicle and become misshapen (bent, deformed,etc) and causes door/liftgate to be unbalanced and and stick out too far away from body. Now the door/liftgate can not close and be secured
Dec 06, 2025
Lift cylinders of power liftgate are operating at different times causing gate to twist. Liftgate fails to open and close automatically, causing prolonged beeping while liftgate is open. Hinges holding liftgate in place have started to bend and crack apart from the body of the car. An independent auto body shop inspected this issue and recreated the tailgate failure. Quote to repair included replacing hinges, lift cylinders and to recheck electronic connections.
Nov 25, 2025
The contact owns a 2019 Toyota Rav4. The contact stated that while the vehicle was parked, the contact noticed fluid leaking from the driver’s side rear door. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 40,000.
Jul 30, 2025
The contact owns a 2019 Toyota Rav4. The contact stated that while stopping the vehicle, the contact heard an abnormal slushing sound coming from the front passenger's side door. The vehicle was taken to the dealer, and it was determined that the door seals had failed and needed to be replaced. The vehicle was not yet repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000. The VIN was unavailable.
Jun 20, 2025
Back doors are completely water logged (full of water) and won't drain .
Jun 05, 2025
+ 32 more complaints for this component
ELECTRICAL SYSTEM
24 complaints
One week ago one section of the heated steering wheel was very hot. So much so that I could not touch that area. I took it to the Anderson Toyota dealership in Rockford today. On the way there, I turned on the heated steering wheel, and it started smoking. They said they couldn’t find what was wrong with it, and to replace it would be 1800 because it isn’t in warranty. They suggested I not use it.
Nov 17, 2025
Got a "Hybrid System Malfunction" notification on my dash and took it to the dealer. I was notified that my high voltage hybrid cable is corroded, and that the vehicle is unsafe to drive. I understand that customer support program 22TE09 exists for this problem, but because my vehicle has over 100,000 miles, it is not covered. If this is a safety issue that Toyota has acknowledged and admitted is an issue, there should be a complete recall. I was FORCED to get the work done at a dealer because Toyota has a hold on the part. I attempted to get an independent garage to do the work, but they were not authorized to even purchase the parts necessary. Ultimately I had no choice but to spend almost $5000 for a safety repair on a 2019 vehicle that Toyota themselves have admitted to the engineering mistake, while also making it impossible to fix outside of a dealer. This is completely unacceptable. Thank you.
Sep 21, 2025
The DCM is nonfunctional, which renders the safety connect features of the car inoperable. Additionally, the Bluetooth microphone is powered by the DCM causing the driver to have to switch the call output on their phone manually taking their focus off the road. This seems to be a widespread issue with many reporting this on online threads and Toyota offering many internal service bulletins. To me this is a major safety concern that is extremely costly to repair.
Aug 06, 2025
I have been told by the Toyota Arapahoe dealer that the DCM in the car is bad. All the services the DCM supposedly provides have NEVER worked on the car, leading me to believe it has been faulty from day one. These include all safety assistance features.
Nov 15, 2024
A distracting message “a connected device is not supported” flashes on my console screen every 10 seconds. This occurs when there are no device or cable connected. It blocks the clock and driving directions if I am projecting them through CarPlay. The SOS emergency system lights flash back and forth from red to green.
Oct 19, 2024
+ 19 more complaints for this component
UNKNOWN OR OTHER,ENGINE
15 complaints
Cooling System over Temperature. Message kept displaying and check engine lit up again since the first service was done by Tech at the dealership on July 15, 2025.
Sep 22, 2025
7/16/2025 Engine Maintenance Required Visit Dealer" message on a 2019 Toyota RAV4 LE came on and will not go off. Upon further research and inspection coolant bypass valve is faulty.
Jul 18, 2025
A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. The car then ran hot and started jerking. I took it to autozone for them to look and could not find anything, I had a mechanic come over to look at it, and he couldn't find anything either. I sent it to Toyota Wolfchase in Memphis TN. Who has stated it will be two or three days before they can even look at it. This seems to be a common problem with Toyota cars yet there's no recall I have seen numerous complaints on Google Reddit, TikTok, and more. I called corporate to make a complaint and they said they don't see any complaints which I know is not true
Oct 16, 2024
When I was driving the car to work the automatic system (malfunction ) failed to restart in red light, i have to stop to restart (Awd malfunction } says to take to the dealer, I was driving back tothe dealership , they are saying car had zero coolant in syystem, raditor was leaking engine overheat to blow head gasket, a week before i was taking car dealership to state inspection and found only one issue that was back brake to change, no leak nothing they found, now i spent $7679 dollars to fix it i had all the proof what the dealerships try to say from the begining even I fixed, i am trying get rid of the vehicle now , it isonly 47454 miles when the incident happend.
Oct 09, 2024
Coolent valve needed to be replaced
Aug 12, 2024
+ 10 more complaints for this component
SERVICE BRAKES
13 complaints
Well, making my research it shows that the RAV4 2020 will have a recall with the brake booster that my car the 2019 is having the same issues and it’s a very expensive fix. My car only has 40,000 miles is still brand new and I don’t understand why am I having this issues with the brake booster RAV4 2020 has a recall for that same part so I would like them to honor the 2019 brake booster and fix it as well
Apr 21, 2025
The following information refers to recall notice 19V544000 "SERVICE BRAKES" and "ELECTRONIC STABILITY CONTROL" (recall number same for both notices) by Toyota for the 2019 Rav 4 Hybrid: "In 2019, Toyota issued a recall for certain 2019 Toyota RAV4 Hybrid vehicles due to a faulty brake assist system, specifically related to a potential issue with the brake booster pump which could lead to brake failure; the 2019 Toyota Prius was also included in this recall." The recall covered the manufacturing period 4/26/2019 - 6/3/2019 and a recall notice was issued on 7/24/2019 for the affected vehicles and owners were notified on 9/20/2019. We purchased our vehicle on 9/21/2019 with manufacture date August 2019 and on 12/19/2024 we suffered a brake failure causing damage to the vehicle and our garage. The Rav Hybrid Limited comes with sensors that will auto brake if it believes the speed/distance is insufficient and the brakes have not been applied. The brakes were self-applied at the time and no sensor action occurred. I believe the above recall should be extended to include August 2019 manufacture and should also include any sensors that involve the braking system and/or stability control system. Currently we are dealing with insurance and Toyota, no appraisal costs as yet
Dec 19, 2024
The brake caliper remain stuck
Sep 16, 2024
Front breaks squeal when braking at low speeds. Mileage under 10k miles
Nov 13, 2022
Noticed air in the brake piston boot upon brake inspection. This is a safety risk for our drivers when commuting on their travels as they transport medical patient to and from the facilities. No warning lights on the dash, initial cause of inspection was due to screeching and popping noise from the brakes.
May 03, 2022
+ 8 more complaints for this component
VISIBILITY/WIPER
11 complaints
I have now had two spontaneous, large cracks form in my windshield without any impact of debris.
Apr 27, 2023
Wipers would not turn on when activated. I checked all fuses were good and still not working. I drove home with no wipers in rain. Then next day I went to recheck fuses and relays, but the wipers came on.
Feb 17, 2022
The Panoramic Sunroof spontaneously exploded while driving on the freeway. There was no impact point and the glass is bowed outward. When it exploded it was a very load pop and pressure feeling that made everyone's ears ring. About 2 seconds later small glass particles and glass dust fell down on the driver and passenger. This was reported to insurance company and taken to independent service center for estimate and repair. There were no warning lights or prior issues. The sun roof was in perfect working order and the vehicle has less than 25,000 miles on it. Driving context - 10:30 PM, light rain, outside temp was 38degrees, inside car temp set at 72 with heater on, sunshade was back, radio off, very little traffic on freeway with no road disturbances.
Jan 11, 2022
The sunroof/moonroof in my 2019 Toyota RAV4 spontaneously exploded while parked overnight in my driveway. There was not any damage on or around that area of my car, nothing above my car. The following morning when I pulled out of my driveway, I noticed a strange sound , retracted my visor and noticed the roof glass was completely shattered in a volcanic like shape. Pieces began to fall as I began to pull back into the driveway.
Nov 11, 2021
DRIVING AT INTERSTATE SPEED WHEN SMALL GRAVEL BREAKS A SILVER DOLLAR SIZE STAR SHAPED CRACK IN WINDSHIELD ON PASSENGER SIDE. APPROXIMATELY 10 MINUTES LATER ANOTHER OBJECT HIT PASSENGER SIDE WINDSHIELD AND CREATED ANOTHER STAR SLAPPED CRACK IN THE GLASS NEAR PASSENGER WIPER ARM. HAD WINDSHIELD REPLACED WITHIN 7 DAYS UPON RETURNING HOME. THE NEW WINDSHIELD WHICH IS A GENUINE TOYOTA WINDSHIELD IS NOW CHIPPED IN SEVERAL PLACES. EVERYTHING THAT HOTS THE WINDSHIELD EITHER CRACKS THE GLASS OR CREATES A SIGNIFICANT CHIP THAT INTERFERE WITH PROPER VISION. I FEEL THE GLASS IS DEFECTIVE. TOYOTA JUST SAID I WAS UNLUCKY. BUT A WINDSHIELD SHOULD AFFORD SOME SAFETY FROM ROAD DEBRIS, THAT TIPICALLY DOESN'T CRACK OR EVEN CHIP THE GLASS. IF A QUARTER SIZE ROCK OR LARGER OBJECT HITS THE RAV 4 WINDSHIELD THAT I'M DRIVING, I HAVE NO DOUBT THAT IT WILL BURST OUT. I HAVE BEEN DRIVING FOR 53 YEARS AND HAS ONE WINDSHIELD REPLACED PRIOR TO THIS ONE. THIS RAV4 CURRENTLY HAS APPROXIMATELY 38000 MILES ON THE ODOMETER. A SHATTERED WINDSHIELD IS A SIGNIFICANT RISK FACTOR IN ANY ACCIDENT. I DON'T KNOW WHAT WOULD HAPPEN IF THE WINDSHIELD SUPPLIED BY THE MANUFACTURER PROVED DEFECTIVE.
Mar 03, 2021
+ 6 more complaints for this component
AIR BAGS
10 complaints
It happened yesterday , November 3rd at 8:45 am Approx. speed was 35mph to 40 •Location: 934 York Road, Towson, MD •Description: Front-right impact at 40 mph, no airbag deployment, two children in back seat, vehicle had recent 50K service and roof-rail repair, CSP 22TE05, at Sheehy Toyota Cockeysville. Vehicle now at Caliber Collision Cockeysville. Claim #060381946 I am experiencing neck, shoulder and rib pain right now, my 5 year old complain about right ankle pain and apparently hit his head on the right side.My 3 year old complain about neck pain yesterday. There was no sign showing any kind of failure on my dashboard. I asked my vehicle to be investigated formally by Toyota engineer asap or forensic expert. I asked my vehicle to be freeze right until proper airbag inspection have been conducted. I have picture of the car showing clearly that none of the airbags worked.
Nov 04, 2025
The contact owned a 2019 Toyota Rav4. The contact stated while driving 15 MPH and making a left turn at night, the contact did not watch the opposite direction and another driver that was driving 40-50 MPH crashed into the passenger's side of the vehicle, between the rear passenger's side door and the rear passenger's side wheel. The vehicle was propelled 2-3 feet in the air and landed 10 feet away from the collision location. The contact stated that the other vehicle was propelled more than 100 feet away. The air bags failed to deploy. The contact's wife was occupying the front passenger's side seat while the contact's daughter was in the booster seat in the rear passenger's side seat. The contact exited the vehicle. The contact did not sustain any injury. The contact's wife sustained soreness in the right leg. The contact stated that he was able to take his daughter out of the vehicle; however, the rear passenger's side door was significantly difficult to open. The contact stated that his daughter had hit her forehead against the rear passenger's side window during the incident and was crying significantly. The contact's friend transported the daughter to the hospital, where several tests were performed. The contact was informed that no internal injuries were found and that the pain would subside. The contact stated that his daughter sustained emotional trauma after the incident. The vehicle was towed to the dealer, where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 34,111.
Dec 06, 2024
My wife was traveling 45 miles per hour and hit a deer and the airbag did not deploy. After review, the air bag is supposed to deploy at 20 miles per hour. I am especially worried because Toyota has issued Technical Service Bulletin, noting that the rail line leaks and can cause air bag failure. I have brought this to Toyota Corporate and Legal's attention and they have completely denied responsibility and implied that this isn't a serious issue. I asked to have the airbag inspected and they refused, saying we could only do that before repairs had been completed. However, the airbag did not have any work done on it and should be in the same condition as it was during the accident.
Oct 09, 2023
The contact owns a 2019 Toyota Rav4. The contact stated that the air bag warning light was illuminated. The contact then stated that while the vehicle was idling, he heard a beeping sound coming from the front driver’s seat. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The dealer was notified of the failure, but no further assistance was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Jun 06, 2023
The 2019 Toyota Rav4 has a problem with Water leakage. Check the Internet for very specific details. Water is leaking from the roof mounted roof rails. This leak is causing water to enter the car and drip significant amounts of water down both A-Pillars. The A-Pillars support & Hold Airbags. The concern is that the water intrusion can cause damage to the airbags and/or the wiring to the airbags. This water damage could either prevent the airbags from deploying or cause the airbags to prematurely deploy. Toyota has yet to acknowledge the issue. They claim the water is coming from clogged sunroof drains. While this can be a cause it is NOT the sole cause. I had my vehicle into the dealer on 6/22/22 and they claimed the problem was the clogged sunroof drains. Last night was the 1st significant rain in the area since the visit. This morning BOTH A-pillars had significant water damage. So this means 1 of 2 things. If the leak is from the sunroof drains, they have a design issue as these were just cleared by Totyota. OR, as Many other owners of 2019 Rav4's have discovered there is a flaw in the roof rail design. Both issues need to be resolved ASAP, before there is a failure in the airbag system. Additionally, this water leak is causing a potential buildup of toxic mold
Jul 28, 2022
+ 5 more complaints for this component
FUEL SYSTEM, GASOLINE
10 complaints
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA OF RALEIGH (9101 GLENWOOD AVE, RALEIGH, NC 27617, (919) 890-3686) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 01, 2021
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED TOYOTA OF NEW BERN (5010 US-70, NEW BERN, NC 28560, (252)637-7200) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 01, 2021
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GERMAIN TOYOTA OF NAPLES LOCATED AT 13315 TAMIAMI TRAIL N, NAPLES, FL 34110, (239) 301-3313) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.
Apr 01, 2021
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mar 18, 2021
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DOWNEAST TOYOTA (652 WILSON ST, BREWER, ME 04412, (866) 620-9023) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mar 15, 2021
+ 5 more complaints for this component
STEERING
9 complaints
My car steering wheel is not responding correctly when I drive". Last week a warning light of faulty steering angle sensor keeps showing on and off. I am afraid that I may crash. I called Toyota to let them know and after verifying my VIN # they want to charge me $185.00 because according to them my car is not on their recall all the information can also be found on the website.
Jul 17, 2025
The electronic power steering light intermittently illuminates, particularly when the start-stop system is engaged. I recently brought my vehicle to the Toyota dealership where a diagnostic test was performed. However, no fault codes or issues were identified at that time. Despite this, the warning light continues to appear.
Feb 11, 2025
sounds caused by the steering wheel when traveling at 40 to 60 mph. It gets louder as you turn the steering wheel.
Jul 27, 2024
Steering wheel is blistering/ peeling in the areas that heat up. I have asked Toyota to address the issue and the refuse to do so.
May 20, 2024
My power steering fails due to low voltage, even while I'm traveling at high rates of speed.
May 24, 2023
+ 4 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
9 complaints
I am writing to file a formal complaint regarding a manufacturing defect in my vehicle and the refusal by Toyota to honor its responsibilities for repair despite clear acknowledgment of the issue. In October 2024, I discovered a small water leak from the roof of my vehicle. I attempted to schedule an appointment with the nearest Toyota dealer, but the timing of their available appointments conflicted with my work schedule, and it was not possible for me to get a timely appointment. In an effort to mitigate the leak, I tried to fix it myself until I could get the vehicle to the dealership. Upon visiting the dealership, I was informed that the issue was a manufacturing defect, but they refused to repair my vehicle because I had attempted to fix the issue myself. This worsened the leak, as they did not return my vehicle to its original condition. I was then informed that I would have to bear the full cost of repairs. I had no prior knowledge of any recall associated with my vehicle. After conducting my own research, I discovered that Toyota had acknowledged the manufacturing defect affecting my vehicle model but had not notified me or issued a recall. I reached out to Toyota’s customer service, and they assured me that they would approve the repair through the dealership. However, after approximately a month of waiting, Toyota informed me that they would not cover the costs of the repair, and they declined to take any further responsibility.
Dec 07, 2024
Roof rack design and grommet failure allows for water to flow into cabin headliner and down a-pillars and other areas where curtain airbag and other electrical components are housed. This can cause malfunction and/or failure of the vehicles crucial functions at any given moment. A class action lawsuit is filed on this. You need to step in and make it a recall and hold toyota responsible.
Apr 07, 2023
Outside water (rain, carwash, etc) is leaking through the roof into the A-pillar and C-pillar areas and into the interior. Water is likely entering the air bag components in the front A-pillars on both sides, potentially causing a safety issue. Also concerned that water could be entering the electrical components in the dashboard. When researching the issue, found multiple complaints of this issue and also at least one class action lawsuit. Dealer is pushing back on covering this under the "Certified Pre-owned Comprehensive Warranty". https://www.carcomplaints.com/news/2023/toyota-rav4-roof-rail-leaks-class-action-lawsuit.shtml https://www.classaction.org/toyota-rav4-leaking-lawsuit https://www.motorbiscuit.com/lawsuit-alert-toyota-rav4-roof-leak-causes-water-damage-electronics-airbags/
Apr 06, 2023
I was recently driving my 2019 RAV4 when it started switching to mud and sand mode and turns of all my safety features. This would occur at random when I was parked and driving. I was able to find several discussion boards about this issue by searching ‘ 2019 rav4 switching to mud and sand mode.” I took it to the dealership and they discovered that there is a leak from the roof racks that is causing water to get in my car and is now impacting the driving ability and safety features on this car. I was able to find many discussion boards and even YouTube videos on how to fix this issue by searching “2019 rav4 roof rack leak.” It was reported in Australia, Japan, Taiwan, and the US. Many reported they had this issue fixed for free under warranty but now warranty has run out on the car and to fix the roof rack costs approximately $5000. Fixing the roof rack does not cover potential water damage that my airbags may have experienced as well and does not ensure there is not permanent water damage to the driving mode buttons
Jan 29, 2023
This as well as many many other 2019, 2020, & 2021 Rav4s develop water leaks in the roof (due to inadequate gaskets in the rood rails) which result in water entering in vehicle very close to the side curtain airbags. Toyota updated the parts on the current model year but refuses to issue a recall. This is dangerous due to the strong possibility of water contacting the airbags and or the electrical connections.
Oct 11, 2022
+ 4 more complaints for this component
AIR BAGS,STRUCTURE
9 complaints
Water is entering vehicle from roof rack over the driver side A-pillar. The headliner is getting wet, and the side curtain airbags are located in this area. The concern is that the water will affect airbags, along with issues with mold and rust.
May 31, 2022
Lots of people including me are having issues with 2019 or newer Toyota RAV4 the roof guard rails seals start letting water in on both the driver side and passenger side near the airbag. This a YouTube link that explained it well. https://youtu.be/DbKHfLtI2Sc . I am worried my air bags will not function since they might be getting wet.
Apr 09, 2022
The factory installed bike rack is not sealed properly and leaking water when rains,etc… into the SRS airbag on passenger and driver side
Feb 22, 2022
The roof rack rails have begun leaking due to failed weather sealants around them. Water is seeping through when it rains, getting water on the airbags, headliner, and moves along the top frame. I’m scared the electrical components will become damaged. Issue began happening right around 45,000 miles when I noticed. I have only owned vehicle for 2.5 years.
Jan 09, 2022
My roof rack rail assembly is leaking water down my A and C pillars, and into the inside of my vehicle. When it leaks into my car it also leaks down into my side curtain airbags to the point if I were to get into an accident where the side curtain airbags needed to deploy because of my windshield, they would not which could cause me to lose my life. I have asked my dealership about it and they told me they had numerous roof racks replaced because of the leaking but because my vehicle is no longer under warranty, I have to pay to have the roof racks replaced. I have tried to reseal my roof racks but did not work. The Toyota dealership told me that if resealing didn't work, the only other option was to replace. I cannot drive in the rain, even when it is just sprinkling or wash my car because any sort of water will leak into my vehicle. Toyota will not send a recall out for this issue but is known to be a safety issue with the Toyota dealership and numerous people that own a 2019-2021 Toyota Rav4.
Nov 29, 2021
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
8 complaints
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35 MPH and making a left turn, the vehicle suddenly accelerated to approximately 45 MPH unintendedly. The contact stated that the vehicle failed to respond upon depressing the brake pedal, and the accelerator pedal felt stuck, causing the front of the vehicle to crash into a building. There was no property damage. There was no warning light illuminated. The air bags deployed. The contact was able to exit the vehicle. The contact sustained bruising and a fractured rim on the right hand. The emergency units transported the contact to the hospital, where the contact underwent surgery. A police report was filed but the contact did not have the police report information available. The vehicle was towed to a tow lot, where it was totaled by the insurance company. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they would have the vehicle inspected. The failure mileage was approximately 70,000.
Dec 23, 2024
The contact owns a 2019 Toyota Rav4. The contact stated that upon accelerating from a stop, the vehicle lunged forward. The vehicle was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 36,000.
Apr 04, 2024
Vehicle happens to accelerate involuntarily when driving, especially on highway. You'll be driving, and then suddenly it starts to accelerate faster than usual. Had another family member drove vehicle to work, just to confirm if they had the same issue, and they did confirm that the vehicle was involuntarily accelerating at a higher speed on its own.
Sep 19, 2022
Intermittent loss/delay of acceleration power from a stop. When coming out of a stop, pressing the gas pedal warrants no response except the slow creep that occurs just as a result of lifting off the brake. This has happened a handful of times when trying to accelerate from being stopped at a red light. The problem occurs intermittently and I never know when to expect it. The most recent time this problem happened, I pressed the gas pedal all the way to the floor, and still the car did not accelerate. When left in the middle of an intersection, a loss of accelerator power can be deadly. I am a sitting duck as oncoming traffic comes towards me and I just hope they see me. Furthermore, when stalled out at a red light or stop sign, other traffic has to drive around me, risking the safety of other drivers as well. I took it into my Toyota dealership for repair, but since they are unable to replicate the issue, they cannot fix it. I was also met with skepticism; however, searching online has shown that other people have experienced the same problem with the same vehicle. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives, or any others as of now. No engine lights appear when this happens; this is also what led the dealership to believe there wasn't actually a problem.
Sep 18, 2022
TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 10 MPH THE VEHICLE HESITATED, FAILED TO ACCELERATE AND CRASHED INTO A 2008 KIA SPORTAGE. THE DRIVER WAS ABLE TO DRIVE AWAY FROM THE SCENE. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE CONTACT CALLED EASTERN SHORE TOYOTA (29732 FREDERICK BLVD, DAPHNE, AL 36526 (251) 250-0161) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO LOCAL DEALER TO OBTAIN A LOANER VEHICLE. THE FAILURE MILEAGE WAS 4,500. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Dec 10, 2020
+ 3 more complaints for this component
STRUCTURE,UNKNOWN OR OTHER
7 complaints
I am reaching out regarding a structural issue I’ve experienced with my 2019 Toyota RAV4, specifically with the rear power liftgate. Recently, I noticed that the liftgate hinges are beginning to crack and pull away from the body of the vehicle. The alignment of the trunk has shifted slightly, and there is visible damage around the hinge area. This appears to be worsening over time and is beginning to affect the liftgate’s ability to close properly and securely.
Aug 08, 2025
There is a water accumulation problem in the doors. This could potentially cause some rot from the inside out causing electrical to fail or metal to rust and cause the affected door(s) to not open correctly. No warning lights came on or anything on the dashboard.
May 12, 2025
Toyota RAV4 5th Gen Power Lift Gate Hinge Issues Unpredictable Failure: If the lift gate or its components fail unexpectedly, it could cause injury to someone loading or unloading items, especially if they are unable to react in time. Obstructed Visibility: If the lift gate detaches while in motion, it could obstruct the driver’s rear visibility, increasing the risk of an accident. Risk to Other Road Users: A detached lift gate or related debris could pose significant danger to pedestrians, cyclists, or other vehicles on the road. Vehicle Stability and Control: A sudden failure or detachment of the lift gate components could destabilize the vehicle, especially at high speeds. Damage to Emergency Equipment: If the lift gate collapses or detaches, it could damage essential safety or emergency equipment stored in the trunk, leaving occupants unprepared in an actual emergency. Child and Pet Safety Concerns: Families frequently use RAV4s as family vehicles. A collapsing or failing lift gate could pose a serious risk to children or pets while loading or unloading. Potential for Escalating Damage: The failure of hinges or struts could result in cascading damage to other parts of the vehicle, such as electrical systems or the rear windshield, creating additional safety hazards. Delayed Emergency Response: If the lift gate malfunctions or becomes stuck in a partially open or closed position, it could impede access to the cargo area in emergencies, such as retrieving a first aid kit.
Dec 29, 2024
The rear power liftgate metal hinges are peeling away from the body of the vehicle. My liftgate doesn't close properly and is out of alignment to stay safely latched closed and has become 100% unusable. There is a 1.5 inch gap (you can see light and water can enter) on rear pass. side and the door is tightly jammed closed on the rear driver side. After speaking with a Toyota service manager, he casually let me know he sees this frequently. I have learned this is a very known issue yet Toyota will do nothing to prevent these defective hinges from being installed or cover repairs. The service manager told to take it to the collision center to get quoted on a repair. I did and my out of pocket cost (because Toyota won't take responsibility for this defect) is between $700 and $2700, depending how much damage occurred to other components caused by the defective hinges (the collision company has also stated they've done many of these repairs). My vehicle showed no visible sign of failure prior to breaking. It would occasionally fail to close, as if an object was in the way, but upon re-trying to power liftgate button, it would close. Sometimes it would take 3 to 4 times to be successful. But, it never appeared as if it was out of alignment or damaged until last weekend when I tried to close it and it forced closed itself VERY incorrectly. Considering my vehicle was purchased less than 5 years ago, brand new, this shouldn't be happening. It definitely shouldn't be showing this kind of wear on a vehicle I haven't even had to change brakes, tires or a simple headlight on the ENTIRE ownership of the vehicle. When I use those items every single day. My liftgate is used 1 time or less a week. The cost of this repair is half what I still owe on it and I didn't even do anything to cause it, it happened due to faulty hinges that are NOT safe. How do I know my hatch won't open while driving? Or that it won't break opposite and my liftgate becomes unsecured from my suv altogeth
Jul 24, 2024
Vehicle has absolutely no safe way to hook up to tow. My wife got the car stuck in the snow and needed a tug out with a tow strap. The owners manual states that only some vehicle of this model are equipped with a towing eye. Mine is not, and from what i hear all subsequent year rav4 are not equipped. I crawled underneath the car front and back and dug snow out to find there is no place to hook to. No holes, frame members, nothing to put a hook on, a clevis around, or a loop of rope to loop to. All plastic and smooth sheet metal. I had to strap around one wheel and drag it fighting the allwheel drive system, against my owners manual instructions. How can this be that there is absolutely no recommended way to tow/recover this vehicle or secure it to a towtruck? I have heard stories of tow companies refusing to tow Rav4’s because of this.
Jan 26, 2023
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING
7 complaints
Toyota has a coolant control valve problem on the RAV4 that it has known is a problem but will not issue a technical service bulletin or recall. It is only covered by the extended warranty. Any other is 800 dollars out of pocket. The warning ️ on the dash blocks the speed indicator and cannot be cleared until the fix is made.
Oct 16, 2024
The contact owns a 2019 Toyota Rav4. The contact stated while driving approximately 65 MPH, the "Engine Maintenance Required Please See Dealer" message was displayed. The contact stated that the vehicle was driving normally, however the message was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant bypass valve needed to be replaced. The dealer advised the contact that the failure was associated to DTC code: P26815; and that coolant was leaking into the engine. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,800.
Mar 04, 2024
The contact owns a 2019 Toyota Rav4. The contact stated while driving at an undisclosed speed, a message displayed reading "All Wheel Drive Malfunction”. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,000.
Nov 21, 2023
"Engine Maintaince Soon" light continues to go off while driving the car making the dashboard impossible to use. Took the Rav4 to the dealership and said it would be $536 to replace the coolant bypass valve. It is a know issue on 2019 and newer Rav4 Toyota vehicles and needs to be recalled.
Oct 10, 2023
The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle hesitated while attempting to accelerate. The contact stopped at a traffic light and the vehicle became inoperable. There were several unknown warning lights illuminated. The contact referenced NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling). The vehicle was towed to the dealer. The vehicle was diagnosed and determined that the head gasket needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not included in a recall. The failure mileage was approximately 62,000.
Sep 06, 2023
+ 2 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
6 complaints
Vehicle states engine maintenance required. Is a consistent reoccurring problem according to dealer. System failure due to manufacturer always puts the user at risk.
Sep 25, 2025
I am submitting this complaint regarding a recurring issue in the coolant bypass valve of my 2019 Toyota RAV4 XLE Premium. Although there was no check engine light, the vehicle displayed a persistent warning: “Engine Maintenance Required – Visit Dealership.” This message repeatedly appears on the instrument cluster and blocks critical driving information, including the speedometer, fuel economy, and other key displays. Even when the driver manually cancels the message, it returns within minutes. This creates a constant distraction and obstructs visibility, which poses a safety risk during driving. I took the vehicle to the dealership, where they diagnosed the issue as an internal short circuit in the coolant bypass valve and retrieved diagnostic trouble code P268115. This code relates to a malfunction in the valve’s electrical control system, which affects the engine’s ability to regulate temperature effectively. Toyota currently offers a Customer Support Program (CSP) for the coolant bypass valve, but only if the valve is leaking coolant. However, my vehicle's failure was due to an electrical defect, and Toyota does not cover this under the same program. This creates an unfair burden on owners and fails to address the full scope of the issue, even though the results—loss of proper cooling function—are the same. Many RAV4 owners have reported similar problems online, but no recall or technical service bulletin has been issued for this kind of failure. I believe this defect raises genuine safety concerns, including: Driver distraction due to persistent warning messages Obstruction of critical dashboard information Potential for engine overheating or reduced performance I respectfully request that NHTSA investigate this issue as a potential safety-related defect and determine whether Toyota should be required to expand support or issue a recall for this component, regardless of whether the failure is due to coolant leakage or internal electrical malfunction.
Jul 18, 2025
The vehicle began displaying intermittent warning messages and slipping into "Mud & Sand" mode without cause. Later, multiple dash lights illuminated, including 4WD malfunction, check engine, and coolant system warnings. The vehicle became undrivable due to overheating. Dealership diagnostics indicated a failure in the coolant bypass valve actuator the electronic water pump was receiving a signal but not responding, resulting in loss of coolant circulation and overheating. There may also be a shorted control panel causing related system failures. This problem has been confirmed by a Toyota dealer, and the vehicle remains at the service center pending resolution. The issue appears related to a known Customer Support Program (CSP 24TE04), which covers the coolant bypass valve actuator. There was no prior accident or abuse of the vehicle, and the vehicle only has 52,000 miles. Safety was compromised due to unexpected power loss and overheating while in motion. The issue has not yet been resolved. The vehicle has also experienced prior water intrusion through the roof rails, which may have contributed to electrical damage.
Jul 15, 2025
Defective coolant bypass valves on my 2019 Toyota RAV 4 have caused coolant to leak out of my vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. Eventually the message “Engine Maintenance Required Visit Your Dealer” appeared on my dashboard indicating an issue with the engine. An internet search of this error message on the 2019-2023 Toyota RAV4 and Corolla models shows this is a widespread defect, affecting hundreds of Toyota owners. A class action lawsuit has been filed against Toyota regarding defective coolant bypass valves in the 2019-2023 Toyota RAV4 and Corolla models [XXX] et al. v. Toyota Motor Sales, U.S.A., Inc) but Toyota has still not addressed this defect with a recall. Attached is a copy of the mechanic invoice I just paid to replace the defective coolant bypass valves on my 2019 RAV4 as the engine was not maintaining temperatures appropriately and in risk of total engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 07, 2024
“Engine maintenance required” maintenance light on dashboard. Very common issue within RAV4s. This message blocks the odometer on the dashboard when visible. It shows warning lights on the display as well. The part that needs replacing is a “coolant bypass valve”. My dealer wanted nearly $1000 to replace this part, and told me this part was on back order nationwide. My car begins to overheat after 1.5 hours of driving. The dealer said to pull over when operating my vehicle and it begins to overheat. This problem is an inconvenience as I commute to work in a busy city. This problem was first presented last week after my scheduled oil change with my local dealer. The next day (5/17/2024) the light came on my dashboard—unable to be removed. I first brought it into the dealer for a diagnostic on 5/20/2024, this is when they diagnosed a coolant bypass valve. I brought it back to the dealer today (5/23/2024) to have the part replaced, and was told it was on back order. I am afraid to operate my vehicle for long periods of time due to this issue. It has become a major inconvenience in my personal life this week, causing me to call out of work twice. This needs to be addressed by Toyota immediately.
May 23, 2024
+ 1 more complaint for this component
SEATS
5 complaints
The seat warmer/heater burned a hole through my driver's side seat and my coat. Luckily, I was not injured but I have severe concerns about this problem also occurring in the passenger seat where my children sit. This problem causes me worry about my own safety and that of my children. I am disappointed to be unable to use a feature that I specifically purchased this vehicle to use and enjoy. I currently have my vehicle at a Toyota dealership for diagnosis and evaluation.
Mar 07, 2025
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed and attempting to adjust the front driver's side seat when the seat adjuster failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the seat track assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Jul 24, 2023
hi, the driver lower seat frame being detached, the right slide is seized /stuck on the rail track and inoperable causing risk for unsafe driving equipment. I have a child and cannot drive with a broken seat - I don't reach it is a liability for safety! thanks, very respectfully [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Aug 03, 2022
The contact owns a 2019 Toyota Rav4. The contact stated that while picking up her husband, upon sitting on the front passenger’s seat, he noticed that the seat was extremely hot. The contact stated that the heated seat feature was in the off position. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and the vehicle was being diagnosed while filing the complaint. The vehicle was not yet diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000.
Sep 16, 2021
PASSENGER SEAT HEAT WARMER ISN'T WORKING CORRECTLY ON LOW OR HIGH THE SEAT STAYS COLD AND I TIRED KEEPING IT ON FROM 15-45 MINUTES AND IT STAYS COLD.
Aug 01, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
5 complaints
The Data Communication Module has failed in my vehicle. This causes several major distractions and increases the risk of an accident. The media screen in the center of the dashboard will send an alert message every 15 seconds saying that ‘the connected device is not compatible’. At night, this alert message is especially bright and distracting. The lights on the SOS button are constantly blinking. More significantly, the SOS button does not work anymore. The only known solution to this problem is either to disconnect the DCM, or to pay more than $1300 to replace it.
Dec 21, 2024
Coolant Bypass Valve leaking onto electrical systems. If not fixed, electrical system will fail. Toyota is aware that it's a common problem.
Apr 04, 2024
We have a 2019 RAV4 the mud and sand mode kept randomly turning on in the highway. The car loses traction when it goes into the mode. Toyota claimed they are not responsible. This is a very danger issue.
Dec 28, 2022
THE VEHICLE KEY WILL NOT COME OUT OF THE IGNITION. THE VEHICLE WAS PLACE ON PARK, THE KEY WILL GO DOWN TO THE ACCESSORY POSITION. HOWEVER, WHEN THE KEY IS PUSHED IN TO REMOVE THE KEY, THE KEY WILL NOT MOVE TO THE OFF POSITION, SO THE KEY MAY BE REMOVED. *TR
Jun 26, 2020
I BOUGHT A BRAND NEW 2019 RAV4 LIMITED WITH 150 MILES ON THE ODOMETER, NOW HAS ABOUT 460 MILES. A FEW DAYS INTO THE PURCHASE, I NOTICED YELLOW TICK MARKED GLITCHES SHOWING UP ON MY DRIVERS CENTER MAIN CONSOLE. THIS MAIN CONSOLE DISPLAYS MY MPH, SPEED LIMIT, LTA, AND MORE. I THOUGHT NOTHING OF IT AS IT WENT AWAY FOR A FEW MINUTES WHEN I TURNED ON/OFF MY CAR, BUT IT WOULD SHOW UP AGAIN. AFTER THESE YELLOW TICK MARKS STARTED SHOWING, MY WHOLE MAIN CENTER SCREEN WILL GO BLACK WITH ONLY THE REAR SEAT BELT RED LIGHT, PARK, AND BSM LIGHTS FLASHING. IN ADDITION, MY ANALOG RPM, GAS GAUGE, AND TEMP GAUGE WERE ALL DOWN. I WAS DRIVING BLIND FOR A WHILE, UNTIL I HAD TO PULL OVER ON THE HIGHWAY/STREET TO RESTART MY CAR SO THAT I CAN SEE MY MAIN DASH (RPM,MPG,TEMP,GAS,ETC) AGAIN. SOME OF THE PICTURES THAT ARE ATTACHED WITH BLACK SCREEN ARE EXAMPLES OF MYSELF TURNING ON/OFF MY CAR WHILE I WAS STUCK IN TRAFFIC SO I COULD RESTART/SEE ALL OF MY MAIN DASH CONSOLE GAUGES, RPM,MPG, ETC. WHEN MY SCREEN GOES DARK, I HAVE TO LOOK AT THE OTHER CARS TO MATCH THEIR SPEED BECAUSE I WAS BASICALLY DRIVING BLIND. THIS IS A SERIOUS SAFETY CONCERN TO MYSELF AND MY FAMILY! I HAVE A VIDEO OF THIS SCARY OCCURRENCE, BUT THE VIDEO FILE IS TOO BIG TO ATTACH. I TOOK THE CAR IN THE DAY OF THIS STARTED TO HAPPEN AND IT CONTINUE TO SIT IN THE DEALERSHIP.
Jun 29, 2019
VISIBILITY
5 complaints
The contact's daughter owns a 2019 Toyota Rav4. The contact stated that the driver’s and passenger’s side front windows became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed that the window regulators on the driver's side and passenger's side front windows needed to be replaced. The vehicle was not repaired. The contact who is a mechanic stated that the steel cable in the plastic had deteriorated, and water and moisture had entered the vehicle, causing corrosion. The contact replaced both window regulators. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,000.
Jul 29, 2024
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, an abnormal glass-cracking sound was heard. The contact pulled over and noticed that the sunroof glass had shattered; however, the sunroof visor prevented the glass shards from entering the cabin of the vehicle. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Oct 31, 2022
The contact owns a 2019 Toyota Rav4. The contact stated while driving at 55 MPH, he heard a loud banging sound. The contact veered to the side of the road. The contact noticed that the sunroof glass panel had exploded with 40 percent of the shattered glass remaining. The contact stated that the shade guard was closed at the time of the failure. The contact was able to continue driving. The dealer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,300.
Sep 09, 2022
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THE ROOF RACK ASSEMBLY WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GREENTREE TOYOTA SERVICE CENTER (45 COMMERCE RD, BROOKFIELD, CT 06804, (203) 775-6221) WHERE IT WAS DIAGNOSED WITH NEEDING THE ROOF RACK ASSEMBLY TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.*DT THE CONSUMER STATED THE 2ND REPAIR WAS COMPLETED ON 3/11/21.
Feb 23, 2021
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE EXTERIOR REARVIEW MIRRORS SHOOK AND RATTLED. ALSO, WHILE DRIVING, IT LOOKED AS IF TWO VEHICLES WERE SHOWN IN THE MIRRORS EVERY TIME. THE DRIVER'S SIDE REARVIEW MIRROR WAS ESPECIALLY AFFECTED. THE CONTACT'S VISION REMAINED BLURRED WHILE USING THE MIRROR. THE VEHICLE WAS TAKEN TO TOYOTA OF NORTH SCRANTON (3400 N MAIN AVE, SCRANTON, PA 18508, (570) 489-7584), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THEY STATED THE FAILURE WAS A "MANUFACTURER'S DEFECT". THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,921.
May 06, 2019
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
5 complaints
Bypass coolant valve is a known issue and while the valve isn’t broken or leaking the car is prompting for a fix that isn’t necessary of a fix.
May 10, 2024
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
Jul 26, 2021
MTE, GALLONS TO FILL UP, DON'T EQUAL THE MILES TO GO AFTER A FILL UP. HAVE HAD CAR A YEAR, HAVE ONLY FILLED UP ONCE MORE THAN 10 OR SO GALS, DOESN'T MATTER HOW MANY MILES TO EMPTY SHOW ON GAUGES. DON'T GET ANYWHER NEAR THE MILES DRIVEN THAT WAS TOLD TO ME. I FILL UP, USUALLY TAKES ABOUT 9-10 GLS. WILL HAVE LESS THAN 500 MILES TO DRIVE ON THAT TANK OF GAS.DRIVING LOCAL AND ON HIGHWAY.
Nov 07, 2020
FUEL TANK IS UNABLE TO FILL TO CAPACITY-!4 1/2 GALLON TANK -CAN ONLY FILL. 8 OR 9 GALLONS.*DT*JB *TR
May 28, 2020
VEHICLE WILL ONLY FILL 9.5GAL AT PUMP. REQUIRES NOT RECOMMENDED FORCE PUMPING IN ORDER TO ACHIEVE FULL TANK. VEHICLE SYSTEM GUAGE WILL INCORRECTLY READ FULL DESPITE MISSING 4-5GALLONS. FUEL GUAGE RAPIDLY DROPS QUICKLY. I HAVE GIVEN TOYOTA 4 VISITS TO FIX THE ISSUE. THEY HAVE REPLACED FUEL SYSTEM BUT ISSUE PERSIST.
Sep 08, 2019
SEAT BELTS
4 complaints
Complaint Summary: Seatbelt failure on 2019 Toyota RAV4. Complaint Description: I own a 2019 Toyota RAV4, and the driver-side seatbelt has begun failing. The retractor and locking mechanism are not working reliably. Sometimes the belt won’t retract, sometimes it locks up randomly, and other times it doesn’t lock at all. This is a major safety hazard. I’ve owned many vehicles over my lifetime—older cars, newer cars, even vehicles over 50 years old—and I’ve never had a seatbelt go bad. This is the first time I’ve experienced a critical safety component failing like this. Toyota has issued seatbelt-related recalls on other RAV4 model years, but not on the 2019, even though the symptoms match what others have reported. This failure puts me at risk in the event of a crash, and it needs to be investigated. I am reporting this because I believe this is a safety defect, not normal wear, and it may affect more 2019 RAV4s than just mine.
Dec 12, 2025
At times it is difficult to connect seat belt into the lock I have to press release multiple times and try to lock in and click seat belt several times. It sometimes connect on first try and has taken 20 minutes to connect seat belt. As of 8/12/25 in for repairs at a cost $430 Driver and left set set belt lock replaced
Aug 12, 2025
The driver side seat belt has stopped functioning correctly. It engages just fine, but is very dificult to get it to release. I have to jerk on the belt to get it off. I am concerned that if I needed to exit the vehicle for an emergency, I wouldn't be able to get it to disengage. It started doing this around October 14, 2022. I will be making an appointment with a Toyota dealership to have it checked.
Oct 29, 2022
The seat belt for the driver's seat often wedges itself between one or another of the levers of the seat-adjustment mechanisms and the side of driver's seat. I am concerned that this may cause the belt to operate less than optimally.
Dec 27, 2021
SUSPENSION
4 complaints
I was driving to Kansas on a road trip and we stopped for gas when we noticed the rear drivers side tire tilting inwards (top of tire angled towards the car). We then drove it to a mechanic in Kansas to see if it is safe to drive further. She noticed the bolt for the rear suspension loose and almost out entirely. She then told us we could not drive the car any further because a few more bumps and the bolt would fall out and create major safely concerns. She also noted that she could see where the bolt was rubbing on the rear suspension sub-plate and could see the old rusted damage along with the new damage from recent driving. She also noted the uneven wear on the tire with the tread worn significantly more on the inner side of the tire. We towed it to Denver to have it looked at and the said the bolt and nut need to be replaced along with a tire alignment. There were no warning signs other than my car felt more bouncy than normal. The car bolt has been replaced but you can inspect the surrounding damage if needed. Both the safety of the people in my vehicle and those around me would have been at risk if we didn't notice the tilt and continued the road trip.
Sep 26, 2025
CAR VIBRATE AT CERTAIN SPEED. SUSPECTS FAULTY FRONT LOWER SUSPENSION ARM. VEHICLE SHOW SYMPTOMS AFTER THIRD SERVICE (TOYOTA CARE -15000 MILES)
Mar 06, 2021
HAD AN ALIGNMENT PERFORMED AT TIRE DISCOUNTERS. AFTERWARDS THEY INFORMED ME THAT THE VEHICLE FRONT RIGHT CAMBER WAS OUT OF SPECS. THEY ATTEMPTED TO BRING SPECS WITHIN OEM BUT UNABLE TO. REQUIRED TO PURCHASE CAMBER KIT FROM TOYOTA TO PERFORM NECESSARY ADJUSTMENTS. VEHICLE ONLY HAS 14,000 MILES.
Feb 07, 2021
WHEN DRIVING MY CAR EVERYTIME I MAKE A TURN THERE IS A NOISE COMING FROM THE SHOCK OF THE WHEELS FRONT AND REAR I TOOK IT TO THE DEALERSHIP 3 TIMES AND THEY SAID THEY HEAR NOTHING THEN I TOOK IT TO MY MECHANIC AND HE SAID IT'S THE BALL BEARING ON TOP OF THE SHOCK. NOW THE NOISE IS GETTING LOUDER AND LOUDER, I'M SCARED SOMETHING WILL HAPPEN TO ME AND MY FAMILY WHEN WE ARE ALL IN THE CAR. SO PLEASE CAN YOU GUYS HELP ME OUT
Feb 29, 2020
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
4 complaints
Toyota Rav4 2019 XLE - Engine Coolant Pump Performance/Stuck Off Error code P26CB milage 56,920 Toyota says this is NOT covered by the 5 year power train warranty. For years Toyota has manufactured this water pump that freezes up due to manufacturing defect that allows the magnetic base housing to rupture. Dealers want to replace entire pump (or at least charge for it) verses replacing the frozen plastic rotor. Dealer claims this is not covered under 5 year power train warranty. Why not? My car temp started climbing and took me hours to get home (10 miles) as I kept stopping for hours waiting for engine cool and sprinkling water from bottles over the engine and trans housing where it butts against the engine (silver brading). (This was late in weekend night - repair shops not open. I do see a recall investigation started (no recall yet) and just wanted to add my complaint to the issue. At first the temp gauge read normal but later started climbing. The engine light did come on the the DB2 said P26CB.
Aug 11, 2024
My vehicle 2019 Toyota Rav 4 Limited has transmission and engine issues as well as a roof rack leak. I have reported this to Toyota via 1-800-331-4331, which was not helpful. Israel stated that there is nothing that Toyota Cooperate can do about this issue. Both the transmission and engine had been previously repaired at Toyota of Laredo to no avail. Currently my vehicle is awaiting repair at Cavander Toyota in San Antonio. No loaner was provided despite me being a home health therapist who needs her vehicle to work.
Jul 14, 2022
1ST INCIDENT: SITTING AT STOP LIGHT FOR A FEW MINS AS NORMAL. WHEN TIME TO ACCELERATE, THE VEHICLE STARTED LURCHING FORWARD IN A HARD JERKING MOTION. 2ND INCIDENT: SLOWER TRAFFIC. WHEN DRIVING IN SLOWER TRAFFIC OR AT SLOWER SPEEDS, ~20-35MPH THE VEHICLE WILL START LURCHING JERKING FORWARD. TOOK BACK TO DEALERSHIP FOR INSPECTION, THERE WERE NO ISSUES FOUND. DEALERSHIP RESET INTERNAL COMPUTER, STATING THAT "VEHICLE IS OPERATING NORMALLY". NEITHER HAS ISSUE HAS YET TO CAUSE AN ACCIDENT WITH ANY OTHER DRIVERS AT THIS TIME. I DO TRAVEL WITH DOGS WHO ARE HARNESSED AND SEAT-BELTED IN THE BACKSEAT, THEY WOULD HAVE BEEN THROWN TO FLOOR OF CAR IF NOT SEAT-BELTED. FOR MYSELF, I GET TOSSED FORWARD SEVERAL INCHES AND HEAD THROWN FORWARD. WHEN DRIVING IN SLOWER TRAFFIC AND/OR STOP AND GO TRAFFIC, THE CAR LURCHING/HARD JERKING FORWARD WILL EVENTUALLY CAUSE AN ACCIDENT. ALL INCIDENTS HAVE HAPPEN ON DRY CITY STREETS. I WOULD ASSUME DURING THESE INCIDENTS OF THE JERKING FORWARD THAT THE BREAK LIGHTS DO NOT ALERT REAR DRIVERS THAT THE CAR IS IN A STOP/GO MOTION.
Feb 26, 2020
MY 2019 TORTOLA RAV4 XLE WITH 6401 MILES ON IT HAS BEEN EXPERIENCING PROBLEMS WITH STALLING SINCE I FIRST GOT IT IN AUGUST. I NOTICE IT ESPECIALLY WHEN I DON'T MAKE COMPLETE STOPS. IT WILL STALL AND YANK THE CAR FORWARD. IT IS ANNOYING AND EMBARRASSING THAT MY NEW CAR DOES NOT DRIVE SMOOTH. I WILL BE TAKING IT TO A TOYOTA DEALERSHIPS TO GET EVALUATED.
Feb 15, 2020
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
Car is shaking when turned on. Will stall if car is not shifted to gear sometimes. When AC is on, car will jump rpm. car acceleration is weak and will jump to 5-6k rpm. car also smells burnt sometimes when driving. car also smells like gasoline sometimes. car does not hold proper amount of gasoline.
Nov 18, 2023
The engine on my Rav4 suddenly stopped without any notification while I was driving it on the freeway. I could have been severely injured from the risk of being rear ended by vehicles behind me. I have experienced this twice now, and both times, I have been on a busy highway in the middle of rush hour traffic. While driving, the engine would start sputtering and the vehicle will jolt and shake, eventually causing a warning message to appear that says power steering low, engine shutting off, place vehicle in Park. Then, when I turn the engine off, and try to restart it, it would flash a message that read Not ready to drive. After towing the vehicle to a service department, the vehicle would start up like normal, and the techs could not get vehicle to duplicate the issue. No codes would come up when they place it on a scanner, either. I researched the issue online, and it appears I am not the only one who has experienced this issue with the Rav4. Please reference https://www.rav4world.com/threads/engine-stopped-steering-power-low.323916/ This incident happened twice, once on 3/6 and again on 3/8. I thought the issue was fixed after having my vehicle towed on 3/6 to Freeman Toyota Service where they determined the issue was due to a recall on the fuel pump. However, the incident occurred again on 3/8, and I had to have the vehicle towed as the engine shut off while I was driving on the freeway blocking one lane of traffic on the interchange that connects one freeway to another. I was very fearful of other vehicles crashing into me as some of them were squeezing by between my vehicle and the retaining wall to get around me. It took the wrecker over an hour to get to me due to high traffic time. I have uploaded 2 tow bills I had to pay, and the service invoice for the recall work done. My vehicle is currently at another Toyota Service department where they are telling me they are unable to duplicate the issue.
Mar 09, 2023
THE CAR HAS STALLED TWICE OUT OF THE BLUE. IT WAS TAKEN TO THE SHOP, AND THEY SAID THE VAPOR LOCK HAD GAS IN IT. THEY WANTED TO CHARGE $1000. THE EXCUSE WAS WHEN IT IS HOT OUTSIDE YOU RUN THE RISK OF GAS GETTING INTO THE VAPOR LOCK EVERY TIME YOU FILL UP... THAT IS BULL. IT STALLED IN MOTION TWICE ON A CITY STREET.
Jul 16, 2020
WHILE DRIVING DOWN I-25 SOUTH OF DENVER, CO IN HEAVY TRAFFIC AT 75 MPH, THE ENGINE ABRUPTLY SHUT OFF. I SUDDENLY HAD NO ENGINE POWER, POWER BRAKES OR POWER STEERING. LUCKILY I WAS ABLE TO COAST TO THE SHOULDER, BUT CAME CLOSE TO HITTING OR BEING HIT BY SEVERAL VEHICLES. WHEN WE MADE IT TO THE SHOULDER ALL THE WARNING LIGHTS AND MESSAGES WERE APPEARING ON THE DASH. AFTER LETTING THE CAR SIT A FEW MINUTES I RESTARTED IT, AND IT DID RUN, THOUGH ALL THE WARNING LIGHTS WERE STILL ON. THERE WAS A DEALERSHIP 9 MILES FROM MY LOCATION, SO I SLOWLY MADE MY TO ARAPAHOE TOYOTA. THEY RAN A DIAGNOSTIC AND SAID THAT SOMETHING CAUSED THE FUEL TO BE SHUT OFF TO THE ENGINE. THEY DID NOT KNOW WHY, AND COULD NOT REPLICATE THE PROBLEM. THEY SUSPECT IT IS AN ELECTRICAL ISSUE AS I ALSO FOUND OUT THAT THE RIGHT REAR BRAKE LIGHT DOES NOT WORK INTERMITTENTLY. SINCE THEY COULD NOT REPLICATE THE PROBLEM, AND HAD NO LOANER CARS, THEY ESSENTIALLY TOLD ME TO COME BACK THE FOLLOWING MONDAY AND HOPE FOR THE BEST IN THE MEANTIME. SINCE I WAS HEADING TO VACATION THIS IS IMPRACTICAL, SO I WAS STUCK DRIVING A CAR I'M AFRAID TO DRIVE. MY NEXT STEP IS I AM TAKING THE VEHICLE TO THE NEAREST DEALERSHIP IN FORT COLLINS, CO, AND TELL THEM WHAT HAPPENED AND THAT I WANT THE ISSUE RESOLVED, THE BRAKE LIGHT ELECTRICAL ISSUE FIXED, AND BE ASSURED THAT THE CAR IS SAFE. I'VE NEVER HAD A VEHICLE DIE WHILE DRIVING LIKE THAT, LET ALONE ONE WITH ONLY 4580 MILES. I'M APPREHENSIVE ABOUT DRIVING THE CAR 26 MILES IN THE MOUNTAINS TO THE NEAREST DEALERSHIP, AND SO FAR TOYOTA HAS BEEN NO HELP.
Jul 14, 2019
POWER TRAIN,VEHICLE SPEED CONTROL
4 complaints
Sudden Unintended Acceleration....ONCE AGAIN! I was pulling into a parking stall of a shopping center at about 2-3 mph. I started to apply the brakes. Simultaneously, the car lurched forward hitting a retention pole. In an attempt to stop the car from going any further, I continued to press down on the brake pedal and shifted into reverse. The EDR shows that the gasoline engine reached 2200 rpms, while the hybrid electric motor reached 2300 rpms. The car performed a backward semi circle maneuver, eventually hitting a cement wall and coming to a stop. Even though there were two (2) impacts (one going forward and one going backward) no air bags were deployed. If there had been people in the area, they easily could have been killed. The damage to the car was extensive and the car was "totaled". The car manufacturer inspected the car and downloaded the Event Data Records. SUDDEN UNINTENDED ACCELERATION CAN'T BE REPRODUCED!! There were/are no error codes and all car manufacturers, including my automobile's, refuse to acknowledge the issue. At the very least, could NHTSA PLEASE REMIND THE PUBLIC THAT THIS IS A SERIOUS, ALBEIT INFREQUENT, DANGER?
May 22, 2023
Car hesitates when pulling out from a stop. The natural reaction is to depress accelerator more causing a shift feels like a lower gear and the car pulls out abruptly . This happens very often and I contribute it to lower gas mileage then car is rated at along with accelerated tire wear. I feel it is a safety issue when merging into traffic and causing a possible accident. I've taken my concerns to dealership on numerous occasions with complete disregard of condition calling it a " characteristic" of the vehicle. I feel there needs to be a recall to correct this issue.
Jan 29, 2022
2019 RAV 4 XLE PREMIUM I PURCHASED A YEAR AGO CONTINUES TO LURCH WHEN SUDDENLY ACCELERATING FROM A ROLLING STOP. AN EXAMPLE IS WHEN PULLING UP TO A RED LIGHT AND THE LIGHT SUDDENLY TURNS GREEN, I'LL TAKE MY FOOT OF THE BRAKE AND TAP THE GAS AND THE CAR HESITATES THEN ACCELERATES. THIS MOTION JERKS ME AND OTHER PASSENGERS IN OUR SEATS.
Feb 10, 2020
CAR DOEST NOT MOVE RIGHT AWAY AT A STOP EVEN WHEN STEPPING ON THE ACCELERATOR AT 3-4 RPM. VERY DANGEROUS WHEN YOUR IN THE INTERSECTION WHEN TURNING LEFT OR WHEN CROSSING THE STREET. SEEMS LIKE THE TRANSMISSION SLIPS
Oct 17, 2019
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
4 complaints
Hybrid system malfunction. Repairs include replacement of motor cable #2 and frame wire. Advanced Corrosion was the explanation. Not covered under warranty (either 3yr/36K or platinum addt’l plan). Problem occurred at 36,366 miles (300+ miles just over standard warranty?) In the midst of delayed communicating with Toyota with no response after 3 days. Was told to reference TSB T-TT-0630-20. After researching, this problem is frequently referenced as being an issue. Should just be a recall at this point.
Sep 29, 2022
Engine maintenance light came on after a routine oil change. I took it to a toyota dealer, they said that it has something to do with the coolant system. The problem is ongoing with several toyota models, including rav4, Tacoma, Tundra, Camry, Sienna models 2018-2022. The problem is that the car can suddenly overheat and shut down on a busy highway, which is very Dangerous. Someone, can get killed, if this is not addressed. I don't know why there is not a recall already. The government should definitely get involved.
Sep 03, 2022
FUEL TANK APPEARS UNABLE TO BE FILLED COMPLETELY. ALTHOUGH PUMP CLICKS OFF (ON MULTIPLE STATION'S PUMPS), FILL LEVEL ON FUEL GAUGE IS SELDOM ABOVE 7/8 FULL, AND SOMETIMES LESS. DURING ONE SERVICE VISIT TO ADDRESS THIS, DEALERSHIP STATED THERE WERE ONLY 9.2 GALLONS IN THE 14.5 GALLON TANK IMMEDIATELY AFTER A FILL-UP.
Dec 27, 2019
THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.
Dec 15, 2019
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
4 complaints
Roof rail leak known to Toyota leading to potential compromise of SRS airbags and any other electrical wiring within anterior pillars. Long term water damage can lead to corrosion of components within that area. Toyota assessed and confirmed water intrusion due to roof rail leak. Leak became visible to owner due to water marks on headliner. Of note, Toyota refuses to accept blame for water intrusion and provide remedy.
Jun 22, 2022
As noted by many other 2019 thru 2021 Toyota Rav4 owners, there is significant water leakage intruding into the vehicle passenger compartment. I can confirm that the water intrusion that my vehicle has sustained is leaking through inadequately sealed holes for clips that are part of the Roof-rack side rails. And that this severe water intrusion is likely damaging the electrical system connectors associated with the vehicles Side Impact Air Bags and possibly the tire-pressure monitoring system (TPMS) connectors in the side body pillar areas. Our local Toyota Dealership Service Center is aware of this problem. They tell me that our standard and extended warranty will not cover the repairs, and that we should contact our auto insurance provider. I feel that should not be the case, and that this leak issue is going to cause severe injury or death due to the water leaks incapacitating the Side Impact Air Bag System and possibly other safety systems with electrical connection affected by the water intrusion.
Apr 21, 2022
The issue is the stock roof rack that comes with the vehicles. The clips that clip on to the body of the car have gaskets that deteriorate. Water leaks in through those holes and into the headliner of the car. The front SRS airbags are compromised and potentially rendered useless. The wiring that attaches to the airbags is also compromised because the water will eventually corrode it.
Dec 24, 2021
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Jun 01, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
3 complaints
My 2019 Toyota RAV4 experienced a dangerous electrical and transmission failure that ultimately caused the vehicle to stall while driving and made me lose control. For several weeks before the incident, the vehicle showed subtle hesitation when accelerating but no warning lights. After the car stalled and spun out coming off the Ben Franklin Bridge onto I-76 near downtown Camden, police responded, confirmed the vehicle had unexpectedly shut off, and verified there was no crash damage. I later brought the car to the Toyota dealership, where they discovered corrosion on the battery cable, failed ABS sensors, and a weak battery. I paid $668 for a new battery, new cable, and ABS sensor repairs. At that time, the dealership did not inform me of any transmission issues and released the vehicle back to me. I made it only a short distance up the road before realizing the vehicle could not accelerate past 40 mph and was still malfunctioning, so I immediately returned it. The next day, the dealership initially claimed there was nothing wrong with the vehicle, but after I insisted they re-evaluate the car, they then informed me that the transmission was failing and needed replacement. This sequence of electrical instability, combined with the transmission malfunction, ultimately led to the earlier stall where I lost all power steering and braking assist and spun out into the median. The vehicle, diagnostic records, and replaced components are available for inspection. The sudden loss of power and control created a major safety risk to me and other drivers in a high-traffic area.
Dec 11, 2025
On 01/29/2025 at around 5:30pm I was driving home from work when suddenly the car stalled. I was going about 45 mph on a secondary to Lane Highway that was completely black because there are no street lights in that area. There were all kinds of warning lights flashing on the dash. I let my car drift to the shoulder was able to break and put it in park. I tried turning the vehicle back on but it would not start. My cell phone showed no Wi-Fi connection but I know the area very well and I knew I could walk several feet to a connection. Therefore spite concerns for my safety I had to leave my vehicle in order to call for help. I walked about 30 ft in the pitch black on this highway dressed in dark clothing on a shoulder that was very narrow. There was a pickup truck coming my way who flashed his high beams in my face but did not stop to see if he could help. Actually I was grateful for this because it's a pretty secluded area and I was very frightened for my safety. I was able to get a connection about 30 ft away from the vehicle and called my husband who said he would be on his way. I walked back to the vehicle got in and tried to start it. It would not start but all the warning lights were flashing on the dash. I decided I should take pictures of the warning lights in case we needed that for the dealer. After a couple of minutes I decided to try to start the car again and it did start. I was able to drive down the road to a Wi-Fi connection called my husband to let him know I was on my way. Once I got home the car seemed to be in order but there was one warning light telling us to take it to the dealer because there was something wrong with the hybrid system. We made an appointment to go in on January 31st. They inspected the vehicle to the tune of almost $200 and diagnosed the problem as follows: hybrid EV battery voltage system isolation internal internal electronic failure rear motor corrosion on both hybrid harnesses. Cost to repair $5,500.00
Feb 09, 2025
Hybrid Harness Malfunction. As reported on FaceBook by my wife to [XXX] of LIA Toyota: "Well my husband's RAV 4 wasn't safe and you knew it. And corporate knew it. You are in the business of saving lives by informing your customers when you find a defect in your cars. This faulty harness is dangerous. And the repair is costly and there aren't many of these parts available to make the repair. You put my husband and countless others in danger. Shame on you." Not only has the problem been confirmed: On May 11th, I received a letter from TOYOTA Motor Sales, USA, Inc. entitled, Certain 2019-2022 Model Year Rav4 Hybrid Vehicle (AWD Only) Coverage for High Voltage Floor Under Wire Harness and Rear Traction Motor Cable Corrosion CUSTOMER SUPPORT PROGRAM 22TE09 NOTIFICATION... There was a YouTube Video made by [XXX] about this problem A YEAR AGO entitled, "CableGate," AND an article at TorqueNews. (I have links if needed) The vehicle has been inspected and repaired by LIA Toyota in Rockland County. OVER $5,500 that I'm looking to get a FULL refund. LIA gave me back $1,000 for over-charging me. I want the FULL refund from Toyota Motor Sales, USA, Inc. A warning lamp/message appeared on May 6. I have emails, reports to corporate & screenshots of conversations with LIA service...all lasting almost 2 months. Toyota Motor Sales, USA, Inc. and LIA Toyota BOTH new of this problem a year ago BEFORE they sent out the letter. The letter states they would repair it for free if under 100,000 miles. I had 114,000, BUT...if I knew a year ago, I would have brought it in...UNDER the 100,000 miles, and got a FREE repair. Thank you for helping me get a full refund and for helping others with this same problem. USA Toyota owners NEED TO KNOW THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 31, 2023
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
My 2019 Toyota RAV4 Hybrid (VIN: [XXX] ) suffered sudden engine failure due to coolant intrusion. On Nov 20, 2025, Johnstons Toyota in Harriman, NY (RO#XXX) diagnosed the issue and recorded DTCs P26CA31 and P26CB, which indicate failure of the coolant flow control/bypass valve. The dealer confirmed heavy white smoke from the exhaust with a strong coolant smell and advised the engine had failed, recommending a replacement. This vehicle is part of the early 2019 Japan-built batch widely known for premature electric water pump and coolant-flow system failures. Internal impeller swelling, seal leakage, and bearing seizure can cause coolant pressure spikes and ultimately head-gasket failure with coolant entering the cylinders. This defect has been reported by thousands of RAV4 Hybrid owners (2019–2021). Toyota has addressed it quietly through internal TSBs such as XXX and XXX but no public recall has been issued. The safety risk is severe: the engine began emitting thick white smoke and ran roughly, risking sudden power loss, overheating, or engine seizure while driving. A stall at highway speed could easily cause a collision. Toyota USA opened Case #XXX but declined assistance despite the defect being well documented. This failure was sudden, with no warning lights prior to the incident. Given the widespread nature of this defect and its clear safety implications, I request that NHTSA open a formal investigation into the electric water pump/coolant system failures in 2019–2021 Toyota RAV4 Hybrids and consider requiring a safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 21, 2025
VEHICLE DOES NOT FUNCTION AS ADVERTISED, ECM APPEARS TO CHANGE SHIFTING, HYBRID, AND GASOLINE USAGE AT LOWER TEMPS. PRE-COLLISION SYSTEM MALFUNCTIONS WITH ANY VISIBILITY REDUCTION, CAUSING THE VEHICLE TO SUDDENLY BRAKE AT HIGHWAY SPEEDS OR TO NOT BRAKE AT ALL WITH RADAR CRUISE ACTIVE. ALSO HAVE SAME ISSUE AS OTHERS WITH NOT BEING ABLE TO FILL TANK MORE THAN 10 GALLONS OF 14. MILEAGE IS AS LOW AS 24 MPG FOR A WHOLE TANK, DRIVING VERY CONSERVATIVELY.
Feb 06, 2020
VEHICLE WILL NOT ACCELERATE WHEN PUSHING DOWN ON THE GAS PEDAL. THIS CAN OCCUR WHEN LEAVING A PARKING PLACE OR. FROM A TRAFFIC LIGHT. THE ENGINE DOES NOT STOP RUNNING. IT HAS ONLY HAPPENED THREE TIMES, BUT COULD CAUSE AN ACCIDENT. THE TOYOTA DEALER COULD NOT DUPLICATE THIS AT THE 5000 MILE INSPECTION AND THERE ARE NO CODES SET NOR DOES IT SET A CHECK ENGINE LIGHT WHEN IT HAPPENS.
May 24, 2019
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
Stopped for gas on 11/6/2025 immediately after getting gas the truck shook twice, the power steering light and engine shut down light came on and the truck turned off. Waited for a few minutes to turn the engine again it wouldn’t start. Got it towed to my nearest dealership who kept it for a day. Said there was nothing wrong with the truck, there was no code showing and they couldn’t determine the cause of the problem.
Nov 19, 2025
I stopped for gas; my car would not start. The power steering fluid light came on. I went inside to purchase some but when I returned to the car, there was no place to pour it. After a few minutes the car started. About a month later, my husband stopped for gas and the car killed right after he left the gas station, about 10 minutes later, it started. Took it to a mechanic, they couldn't find anything wrong with it because the check engine light wasn't on and the car wasn't giving any problem codes. About two weeks ago, I stopped for gas, the car wouldn't start. Finally got it started, and the check engine light came on. However, it's still not reading any codes.
Oct 12, 2025
I have 2019 Toyota RAV4. 69,000 miles. I had issue this week when I was driving and park. The gas given by it self after I park the vehicle. and today all of the sudden stop on the road. The dash board shows me EPS light, Battery sign.
Oct 28, 2023
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
3 complaints
While driving or stopped at a light, car will switch drivings modes to “mud and sand” turning off the vehicle stability control and pre-collision system warning light will illuminate. After pressing desired mode, car will switch back to “mud and sand” at varying intervals resulting in me pressing the desired mode constantly while driving.
Apr 29, 2025
A Hybrid System Malfunction warning appeared about 1 week ago. The car was taken to the Toyota dealer who said that the car was safe to drive and that they would need to order a part and it will probably be weeks before they get it because so many other cars have the same problem. Three days later the car will not start with several errors including Brake Power low, PKSB Malfunction, and Precolllision System Malfunction. Toyota is not providing any coverage for any of our repair, car rental or now the need to tow the car.
Apr 24, 2025
This vehicle has continued to have issues. The most recent and dangerous issue is the electrical problems due to water leakage. Water getting into the vehicle's interior can be hazardous with all the solenoids, modules, and wires. The roof rack leaking is a common issue for these vehicles. It does not become an issue until they have been exposed to rainy environments or washed. The water in our vehicle leaked down the driver-side A-pillar, behind the steering wheel, and into the floorboard. This caused a shortage in wiring for the mud/sand terrain modes and the safety systems for the vehicle. This would happen at random times, including down the freeway at 70mph. The adaptive cruise control would shut off and emergency braking would be defective if needed. The water does flow across the airbag in the A-pillar which could cause a more serious issue. Now, there is a possibility of the airbag not deploying in the case of a collision. The racks leaking is something Toyota should be recalling or publishing a TSB.
Dec 22, 2022
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
3 complaints
The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Secondary Brake system Malfunction”, “4WD Malfunction", "Lane Assist Malfunction", "Pre-collision Malfunction" and messages indicating malfunctions of the electrical system, the engine throttle, and the transmission were displayed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where a spark plug and ignition coil were replaced; however, the failure recurred. The vehicle was taken to the dealer, where the contact was informed that all the spark plugs and ignition coils needed to be replaced prior to the final diagnostic test. The vehicle was not completely diagnosed and was taken back to the mechanic, where a specialist used a camera to diagnose that there was coolant intrusion in cylinder #4, due to a fractured cylinder head. The mechanic related to the failure of NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was not covered under warranty and the VIN was not included in the recall. The failure mileage was approximately 87,230.
Mar 03, 2025
Driving home from work on 3/25/23 at 9:15 pm my dash lights starting going on and off flicking. “Power steering malfunction. Steering power low visit your dealer” “abs” also multiple dash lights came on at the same time. Brake light steering light. Got home and took video while parked to safely show the issue
Mar 26, 2023
After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it’s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.
Dec 08, 2021
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
UNKNOWN
Feb 28, 2025
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Jul 16, 2021
TWO WEEKS AGO THE CAR CAME ON WITH AN ERROR MESSAGE STATING THE HYBRID SYSTEM HAD FAILED. I BROUGHT IT INTO THE DEALER AND THEY REPLACED A RELAY VALVE AND SAID THEY HAD BEEN HAVING THE SAME PROBLEM IN COLD WEATHER WITH OTHER RAV4 HYBRIDS. NOW TODAY, I WENT TO START THE CAR AND IT WAS LISTING ABOUT 6 ERROR MESSAGES, EVERYTHING FROM THE BRAKE POWER BEING LOW, ENGINE FAILURE, ETC. THE CAR WOULDN'T START AND HAD TO BE TOWED TO THE DEALERSHIP.
Feb 08, 2020
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
3 complaints
The vehicle suddenly started to smoke and burn by itself when driving on the super crowded highway. I immediately stopped the vehicle and found that the burning site was the bottom of the front-left head of the vehicle (please see the images attached). The mechanician I visited after judged that the fire may due to failed electrical parts or system. He suggested to visit a Toyota dealer for recall. However, the Toyota dealer (Crown Toyota, 1201 Kettering Dr, Ontario, CA91761) declined my request with the reason that my vehicle has passed warranty time. The vehicle was just inspected in the Toyota dealer a few days ago. The dealer's inspection report shows that the vehicle does not have any problems besides suggesting to replace tires and front brakes.
Dec 28, 2024
My car frame floods every time it rains. This flooding includes my sunroof drain clogging. As a result of the water retention in my car’s frame, my cars safety system controller units are being corroded and thus I DO NOT have any reliable safety monitoring system. I have looked into this and this a COMMON complaint for Toyota 2019-2021 Rav4 sunroof cars. I have had the sunroof drain cleared multiple times but the issue remains. So far it has impacted my tire pressure safety monitoring systems. This is a MAJOR safety issue as the electrical safety monitoring system controller units are NOT properly functioning as a result of poor water drainage.
Dec 06, 2024
Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail leak. I have not yet had this looked at to learn the full extent of the damage.
Jun 16, 2023
AIR BAGS,UNKNOWN OR OTHER
3 complaints
Water leaking under passenger side visor and near passenger side window near the passenger side airbags
Nov 15, 2024
The roof rack appears to be leaking and water is coming into the car. The glove box was saturated with water and there was a puddle on the floor. There is water in the headliner. We're concerned about the side impact airbags no longer working and the wiring harness. I'm not sure how long it has been leaking but it was only just discovered yesterday.
Mar 17, 2023
I own a 2019 Toyota RAV4 and have experienced water leaking into the interior of the vehicle after rain and/or when taking the car through a car wash. I believe the water leakage is coming in via the small holes in the roof directly above the front driver seat and front passenger seats. The holes are used to align the plastic clips that help hold the roof rails onto the rood. They are leaking and allowing water to drain down into the interior of the car. This then allows the water to come into contact with the electrical wiring that runs along the top of the roof and down the front window pillars and possible the airbag system. Although I have not experienced a true accident or had a side airbag deploy for NO reason, I am extremely nervous about driving a car that could potentially detonate at any time potentially causing me to wreck! I am also extremely nervous about what affect water coming into contact with electric wiring and components might have on the proper functioning of the airbag system in the car. Although not purely safety related, I also wonder if the constant moisture penetrating the interior confines of the car could potentially expose me to BLACK MOLD and its long term dire health affects.
Sep 21, 2022
ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE
3 complaints
Initially thought a seal on the windshield was faulty, so contacted the business who replaced the windshield. Business owner came to owner’s house Mon, Nov 4, 2024. He did a thorough inspection of all areas where water was identified by owner (dash, under the dash, on the driver side floor) and confirmed it was not the windshield. He then inspected the roof rack and determined the roof rack was defective and leaking water from the ceiling of the vehicle, down into the dash, and ultimately onto the floor. He recommended contacting Toyota because this was a known issue. By 12pm on Mon, Nov 4, 2024 owner contacted Toyota alerting them to the issue. An appointment was made to bring the vehicle in for inspection on Mon, Nov 11, 2024. Owners do not have a garage or carport, so a canopy was pitched over the car in an effort to prevent any further water damage and moisture absorbing canisters were placed in the car. The vehicle was not driven in the rain during the period after first noticing the leak and bringing it in to the dealership. Evidence of Electrical Damage: On Friday, November 1, 2024 the driver side seat became extremely hot, to the point of needing to pull over and turn the car off. The seat heater was not turned on at any point during this time. On Saturday, Nov 9, 2024 and Nov 11, 2024 while driving on the highway, the car (normally driven in Eco Mode) unexpectedly switched into Mud&Sand mode and all safety features switched off. Owner was unable to manually override this occurrence. The “Normal” button did not work. After a few minutes, the vehicle switched into the default setting and owner was able to put it back into Eco Mode. On Nov 11, 2024 owner brought vehicle into Toyota for diagnostics. Owner requested that the electrical components also be inspected and was told it was not covered under the Customer Support Program.
Nov 13, 2024
A couple of months ago, I noticed water had somehow entered the inside of my car, collecting along the interior roof panel and inside the C-pillar close to the top of the driver door. I did a little research to see if I could figure out what the cause of it was. I found that many other owners of 2019 and 2020 Rav4's had similar problems. Their findings indicated that Toyota had equipped poor quality gaskets, along the the area in which the roof rail trim were fastened to the roof of the car. I also read that this problem could be fixed by the owner, but was unaware that the water leakage would come in contact with electrical components. Yesterday, I experienced first hand the result of this situation. When starting my car, the display board was indicating a multitude of warnings for system malfunctions. These included power steering malfunction, brake system malfunction, pre-collision warning malfunction, lane-monitoring, and on top of this the RPM gauge and engine temperature gauge were both malfunctioning. These warning/indicators persistently flashed and caused a loud beeping sound to go off. The warnings also informed me to not drive the car and see a dealer immediately. After taking it to the dealer, the technicians were able to confirm that water has leaked through the roof rail panels from the area I previously specified. They found water on fuse box/junction connectors. They also found corrosion on pins on driver front door connector, under dash harness connector and body harness connector. While the water damage did not lead to a car accident, it did cause serious concern for the potential risk of car malfunctions. This information will be soon be reviewed by my insurance provider.
Mar 14, 2023
Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.
Dec 21, 2021
POWER TRAIN,ENGINE
3 complaints
2019 Toyota RAV4 Hybrid XSE with 42000 miles on it. Engine light with message came on. “Malfunction in the electronic control of the engine, throttle or automatic transmission has been detected”. Toyota dealership said it was Code P0128. Seems like this is prevalent in the RAV4 when checking forums and owner sites. Why is there not a Recall for this matter for my VIN number. Toyota has other “engine coolant” recalls and I believe this one should be included! I am being charge almost 600$ for this repair!
Apr 02, 2024
TWICE THIS VEHICLE HAS STUMBLED WHEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, APPLYING GAS FROM A NEAR DEAD STOP. BOTH TIMES WOULD HAVE BEEN AN ACCIDENT IF OTHER DRIVER WAS NOT DRIVING DEFENSIVELY. THIS RAV 4 IS UNSAFE! LESS THAN 5,000 MILES SINCE WE BOUGHT IT NEW.
Mar 06, 2020
AT THIS TIME THERE AT LEAST 24 COMPLAINT ABOUT A "LURCHING" PROBLEM AT LOW SPEED AND RE ACCELERATION. A VERY SIGNIFICANT "LURCHING" ALMOST"STALLING" IS VERY APPARENT AS THE COMPLAINTS INDICATE. IN ADDITION, THE TRANSMISSION STARTS IN 4TH GEAR...NOT 1ST GEAR FROM A DEAD STOP. I WOULD CONSIDER THIS A SAFETY ISSUE. HAS BEEN AN ISSUE FROM DAY 1 OF CAR PURCHASE. VEHICLE NOW HAS 5600 MILES ON IT.
Aug 19, 2019
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
3 complaints
DIDNT FILL UP GAS TANK AND BRAKE PRESSURE IS LOW. ITS TAKE TOO MUCH SPACE TO STOP.
Feb 20, 2021
FUELING: GAS PUMP SHUT OFF WHEN TANK IS ABOUT HAVE FULL. TO COMPLETE FUELING I HAVE TO PULL GAS HOSE OUT OF TANK AND PLACE NOZZEL WHERE I CAN SEE GAS BEING DEPOSED INTO TANK TO COMPLETE FILL. I HAVE HAD GAS SPRAY BACK ON ME. TAKES 3 TIMES AS LONG TO FILL.
Mar 20, 2020
2 ISSUES WITH THIS BRAND NEW 2019 XSE HYBRID RAV4. 1) FUEL TANK NEVER FILLS UP AS GAS PUMP CLICKS OFF AT 9.5 (3/4 FULL) AT GAS STATION. THIS IS NOW ALL OVER THE NEWS AND BLOGS, AND TOYOTA SEEMS TO HAVE ACKNOWLEDGED THE ISSUE, BUT NO SOLUTION YET . 2) AFTER TOYOTA DEALERSHIP PERFORMED BRAKE RECALL SERVICE ON DEC. 8, 2020 (AT LESS THAN 2K MILES), THE FRONT BRAKES WHISTLES OR SQUEAKS LOUDLY WHENEVER I APPLY BRAKES AT LOW SPEED (AT OR LESS THAN 5 MPH). WHEN I ARRIVED AT DEALERSHIP TO SPEAK WITH SERVICE MANAGER (SCOTT), TECHNICIAN WAS ASSIGNED AND RODE WITH ME AND CONFIRMED THE LOW BRAKE SPEED SQUEAL/WHISTLE. AFTER 2-3 HOURS, A DIFFERENT TECHNICIAN WHO WAS ASSIGNED TO LOOK AT IT CLAIMS "NO NOISE OBSERVED AFTER TEST DRIVE, OPERATING AS DESIGNED." FUNNY HOW THEY ASSIGNED 2 DIFFERENT TECHNICIANS - ONE WHO OBSERVED THE NOISE UPON ARRIVAL, AND THE 2ND ONE WHO LOOKED AT IT AND CLAIMS NO NOISE. WHEN DRIVING OUT OF DEALERSHIP SERVICE AREA, THE LOW SPEED (<5MPH) BRAKE NOISE SQUEAL WAS AND IS CURRENTLY STILL THERE. DEALER CONTINUES TO CLAIM COLD WEATHER OR MOISTURE MAY BE THE CAUSE (REALLY - THAT SOUNDS AMAZINGLY FALSE!) AND REFUSES TO ACKNOWLEDGE OR REPAIR THE BRAKE NOISE ISSUE. IT'S AS IF THE DEALERSHIP (STEVENS CREEK TOYOTA, SAN JOSE) IS WAITING FOR A RECALL VS. ACKNOWLEDGING THE ISSUE SO TOYOTA CORPORATE WILL REIMBURSE DEALERSHIP FOR THE REPAIR COST FOR THE BRAKE NOISE ISSUE. CAR CURRENTLY ONLY HAS 4K MILES.
Mar 08, 2020
FORWARD COLLISION AVOIDANCE
2 complaints
My check engine light is on due to O2 sensor being dirty. While this light is on some features in the car are disabled like cruise control. It might also be that the ABS braking system is turned off! I am not sure but once when the car in front of me abruptly stopped I was surprised my emergency braking did not kick in.
Oct 10, 2025
Pre-Collision System (PCS) failed. My daughter during sunset (sun glare) struck the vehicle in front of her, that suddenly braked due to sun glare. Toyota hasn't look at PCS system yet and the car is at the repair shop, but I did open a case with Toyota to investigate failure and access onboard data. Auto repair shop will check the system, but no malfunction warning on the car's warning display. There were no warning present prior to accident or post-accident.
Nov 06, 2023
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
The car transmission hesitates to accelerate at slow speeds and jerks or lurches forwards in a uncontrollable way. Dangerous at stop signs or on slow or hilly roads. Dealership does not directly acknowledge this issue, despite mechanic mentioning very clearly it is related to T-SB-0107-19 which Toyota dealerships charge to repair. No warning messages. Issue has existed as long as I have owned the vehicle 1.5 years from 61,000 miles to 71,000 miles.
Oct 03, 2025
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED AND LUNGED FORWARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DOORS WOULD LOCK RANDOMLY LEAVING HIM LOCKED INSIDE THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS TOYOTA OF GLEN BURNIE (7167 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT THEN TOOK THE VEHICLE TO KOONS ANNAPOLIS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401) TO GET A SECOND DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE ENGINE, THE DRIVER'S SEAT, TRANSMISSION, TCM, TRANSFER CLUTCH, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,349. *JS
Feb 18, 2021
LATCHES/LOCKS/LINKAGES
2 complaints
The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to open the fuel door, the latch failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the spring in the latch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,900.
Sep 29, 2025
Door lock actuator has failed prematurely on all four doors, this prevents me from entering my vehicle in a quick and timely manner if there were to be an emergency
Apr 15, 2025
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
Started normally, but had a message on the screen saying “Check Fuel Cap.” I needed gas anyways, drove about 3 minutes to the gas station, turned engine off, put gas. Turned engine back on and within 3 seconds it shut off. The screen displayed “engine stopped- Power steering low.” I tried a handful of times to start, it did not. After 20 minutes and some rest, it started. With no more messages. Battery and alternator were tested, both were good.
Jul 03, 2025
MY BOUGHT MY VEHICLE BRAND NEW ON DECEMBER 10, 2019. ON OCTOBER 29, 2020 THE BATTERY STOPPED WORKING WITH ONLY 10K MILES. I CALLED TOYOTA AND TOLD THEM MY BATTERY NEEDED TO BE REPLACED. TOYOTA TOLD ME TO JUMP START THE CAR AND DRIVE THERE TO REPLACE THE BATTERY. I ADVISED MY CAR WAS STUCK IN THE GARAGE AND WE WOULD NEED SOMEONE TO TOW THE CAR. WHEN THE 'TOW' ARRIVED IT WAS ONLY A MAINTENANCE WORKER THAT JUMP STARTED THE VEHICLE AND SAID I WOULD NEED TO DRIVE IT MYSELF THERE. THE WORKER ADVISED ME OF THE DEFECTIVE BATTERIES FOR RAV4 AND OTHER MODELS. ONCE MY CAR WAS TURNED ON AND OUT OF THE GARAGE, I WAS PULLING OUT OF MY DRIVEWAY WHEN MY POWER STEERING LOCK WARNING SIGNAL FLASHED. I CALLED AND EXPLAINED I WAS AN HOUR FROM THE DEALERSHIP AND NEEDED MY CAR TOWED TO THEM AND THE WARRANTY I PAID FOR SHOULD COVER IT. SUBSEQUENT TO GETTING MY VEHICLE BACK, I RECEIVED PAPERWORK IN THE MAIL WITH A RECALL NOTICE ON 12/9/2020 EXPLAINING THE POSSIBILITY OF MY VEHICLE STALLING WHILE DRIVING, WHICH COULD INCREASE THE RISK OF A CRASH. I PULLED OUT MY PAPERWORK FROM THE TECH AND ON THE BOTTOM NOTES I NOTICED THE TECH WROTE 'INTERIM STATUS' EXPLAINING THAT I WAS ADVISED THERE IS CURRENTLY AN INTERIM RECALL NOTICE FOR THE VEHICLE, BUT CURRENTLY NO REMEDY. THIS INFORMATION WAS NEVER EXPLAINED OR GIVEN TO ME UNTIL THE RECALL NOTICE VIA MAIL ON 12/9/2020 EVEN THOUGH THE RECALL WAS DEFECT INFO REPORT WAS ISSUED ON MAY 20TH.
Dec 10, 2020
ELECTRICAL SYSTEM,AIR BAGS,SEATS
2 complaints
I have been experiencing water intrusion with my vehicle, I first noticed it by a mildew smell. Acknowledged under Toyota’s Customer Support Program 22TE05. This water leak has led to multiple secondary issues, including: Interior water damage Clogged A/C drainage system Sunroof drainage issues I reported this issue to a Toyota, but they denied repairs under 22TE05, claiming the issue was only due to a sunroof leak and clogged drains. [2/14] – Took my car to AutoNation Toyota due to a persistent water leak. The dealership diagnosed the issue as a clogged sunroof leak and clogged drains but did not provide clear documentation that they properly inspected the roof rail gasket. [2/18] – Dealership denied repair under 22TE05 but then stated they could replace the roof rail gaskets if my insurance paid for it—which contradicts their claim. [2/18] – I escalated my case to Toyota Corporate for review, but I am still waiting for a response. My car was left outside in the rain, potentially worsening the water damage. The dealership never provided me with a written repair estimate. Safety Concerns & Impact on Vehicle Use: I am worried about driving my car due to potential electrical system failure and airbag malfunctions caused by water damage. According to industry knowledge and Toyota customer experiences, a roof rail leak can directly contribute to all of the issues the dealership claims my car has: Clogged A/C Drainage System – Water leaking from the roof rails can enter the A/C system, causing drainage backup, mold, and excessive moisture buildup. Sunroof Leaks & Drainage Problems – If excess water enters through roof rail failure, it can overwhelm the sunroof drainage system, making it appear clogged when the root cause is actually the failing roof seal. Interior Water Damage – If the roof rail clips fail, water leaks into the headliner, side pillars, dashboard, and footwells, leading to electrical issues, carpet damage, and excessive moisture inside
Mar 03, 2025
Car randomly switches into different driving modes, BSM and anti collision goes off while driving. Seat warmers randomly come on high and can’t be turned off. Dealership identified water damage from leaking roof rack resulting in mold and electrical damage. Possible damage to airbags as water leaking into the pillar at front window. Many instances documented online.
Feb 11, 2023
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
2 complaints
First the problem was the seat belt malfunction and I check it everything was ok do accident or damage and two week later passager side air bag malfunction I took it to toyota the see the problem they said there are no recall and i have pay out of my pocket to fix manufacture malfunction problem.. after there months later my suv would not drive faster is move very slow and now it not even 5 years now and my transmission went out I have replace it
Dec 20, 2024
The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.
Feb 10, 2024
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
Dear NHTSA, I am writing to formally lodge a complaint regarding a recurring issue with my 2019 Toyota RAV4, which I believe poses a significant safety concern. The check engine light on my vehicle frequently illuminates, resulting in the disablement of the all-wheel drive (AWD) system. I initially brought my vehicle to a Toyota dealership, where they replaced the charcoal canister (EVAP) three times based on the diagnostic code. Despite these repeated repairs, the problem persists. Suspecting that the issue might be related to the dealership's service, I sought a second opinion from another Toyota dealership. Unfortunately, they provided the same diagnosis and solution, which again failed to resolve the issue. Given that the AWD system is a critical safety feature, especially in adverse driving conditions, I believe this issue should be considered a safety concern and potentially covered by a recall. Further given that the EVAP system is directly tied to the fuel it also should be considered a safety concerns. The repeated failure to address the root cause of the problem not only undermines the reliability of the vehicle but also compromises the safety of its occupants. I kindly request that the NHTSA investigate this matter and consider issuing a recall to address this widespread issue. Your attention to this matter would be greatly appreciated, as it would ensure the safety and satisfaction of Toyota RAV4 owners. Thank you for your time and consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 16, 2024
MOANING, BUZZING NOISE OF FRONT DIFFERENTIAL WHEN ACCELERATION TO 35MPH, ALSO UPON DECELERATION, ESPECIALLY WHEN CAR IS HOT.
Jul 07, 2020
UNKNOWN OR OTHER,SERVICE BRAKES
2 complaints
[XXX] - Driving my 2019 Rav4 Hybrid Se nearing [XXX] [XXX] traveling 25-30mph suddenly felt like car was moving faster, stop sign came up fast, slammed on brakes with 0 effect! Yelled [XXX]? as I shot across the highway, down the shoulder, coming to rest against a couple small trees. No air bag deployed, wearing seat belts of course, still bumped head on ceiling causing small laceration, neck trauma, and Dr found I had also suffered a Vitreous Detachment (eye). Did not lose consciousness. Vehicle damage appeared to be front left corner but enough underneath to total vehicle. Very fortunate no other vehicles involved and that debris brought car to a stop instead of a big tree or wall. Two witnesses heard brakes... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 26, 2024
TOYOTA PRE-COLLISION SYSTEM WITH PEDESTRIAN DETECTION DOES NOT APPEAR TO WORK AS ADVERTISED. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP DUE TO THE PRE-COLLISION SYSTEM NOT SENDING A WARNING AS IT SHOULD. DEALERSHIP STATED THAT THERE WOULD MOST LIKE CAUSE DAMAGE TO MY VEHICLE IF THEY ATTEMPTED TO TEST THE SYSTEM; THE THE VEHICLE DID NOT STOP AS IT SHOULD, THEY WOULD NOT BE RESPONSIBLE FOR THE DAMAGE THEY CAUSED. I ALSO CONTACTED TOYOTA DIRECTLY HOW SAID THEY COULD NOT COMMENT AND I NEED TO REFER TO THE TOYOTA DOCUMENTATION WHICH I EXPLAINED SHOW THE VEHICLE SENDING WARNINGS AND STOPPING WELL BEFORE MY VEHICLE DOES. THE DEALERSHIP DID CONFIRM THE SENSITIVITY WAS TURNED ALL THE WAY UP, THEY COULD NOT EXPLAIN WHY IT WAS NOT WORKING, BUT SAID "THE CAR IS SMARTER THEN PEOPLE SO DON'T WORRY ABOUT IT"
Feb 02, 2020
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
"Engine Maintenance Required See Dealer" message keeps appearing on my bashboard took it to my local Toyota dealer and they confirmed the problem is the coolant bypass valve/hose $150 to find the find the problem and $700 to fix apparently this is common in 2019-2022 RAV4s. Now my car won't drive for long without over heating I have only had my car for a year and a half and drive less than 5,000 a year.
May 24, 2024
VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THE VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF CRASH
Dec 11, 2020
POWER TRAIN,FORWARD COLLISION AVOIDANCE
2 complaints
Car randomly switched the driving modes from normal to mud and sand while a driving on the highway about 55 miles per hour, also said precolision system disable, happened in last 3 days
Oct 06, 2022
CRUISE CONTROL AND OTHER SAFETY ISSUES RANDOMLY GO OFF LINE. WHEN DRIVING CRUISE CONTROL TURN OFF, AS DO THE ELECTRONICS. FURTHER, THE AUTOMATIC BRIGHT LIGHTS ARE RANDOM TO THE POINT I HAVE TO DISABLE THE SYSTEM. I HAVE PICS AND VIDEO, CANNOT CHANGE FORMAT, DON'T KNOW HOW.
Dec 29, 2020
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
RECALL FOR A FUEL PUMP AND TOYOTA STILL DOES NOT HAVE A FIX AFTER 4 MONTHS
Mar 11, 2021
THERE HAS BEEN A SAFETY RECALL ON THIS CAR FOR OVER A MONTH NOW WITH NO REMEDY. IF THIS PROBLEM COULD CAUSE THE CAR TO STALL AND CAUSE A HIGHER CHANCE OF A CRASH, WHY IS IT TAKING SO LONG TO FIX? IT IS UNSAFE!
Nov 30, 2020
SUSPENSION,UNKNOWN OR OTHER
2 complaints
CAR/SUSPENSION SQUEAKS OVER ANY BUMPS, DOWN HILLS, ETC. IT HAPPENS WHEN IN MOTION, AND HAS BEEN HAPPENING SINCE PURCHASED OFF THE LOT. I KNOW 2 OTHER RAV4 OWNERS THAT HAVE THE EXACT SAME NOISE AND ISSUE OCCURRING.
Dec 24, 2020
CAR LURCHED, SHOOK AND TILTED WHILE DRIVING UNDER NORMAL CONDITIONS. SAFETY RECALL ISSUED MAY 20, 2020 (20TB08/20TA08) SAYS FRONT LOWER ARM SUSPENSION DEFECT FOUND FOR SAME MAKE AND MODEL IN PRODUCTION PERIOD 9/25/19-10/25/19, WHICH POST DATES MY PURCHASE DATE BY SEVERAL MONTHS BUT SEEMS TO INVOLVE THE SAME PROBLEM. I BELIEVE THE PROBLEM IS BROADER THAN TOYOTA HAS ACKNOWLEDGED AND THAT TOYOTA IS BEING DANGEROUSLY DILATORY IN PROVIDING NOTICE OF THE SAFETY ISSUES THAT IT ADMITS MAKE THESE CARS UNSAFE TO DRIVE. *TR
May 28, 2020
EXTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT HEAD LIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY WHICH CAUSED A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RICK MCGILL'S TOYOTA (3145 AIRPORT HWY, ALCOA TN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADLAMPS OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 100.*DT*JB
Mar 02, 2020
PURCHASED 2019 RAV4 HYBRID 4/2019. ON WINDING ROADS USING LOW BEAMS, LIT UP DISTANCE IS ABRUPTLY AND SEVERELY SHORTENED AS THE ROADWAY DIPS AND TURNS. THESE HEADLIGHTS ARE UNSAFE, IN MY OPINION. SANTA CRUZ,CA HAS MANY SUCH ROADS, INCL. HWY. 17, AND USING HIGH BEAMS IS NOT ALWAYS AN OPTION. IT WAS UNNERVING DRIVING THIS VEHICLE THE FIRST NIGHT THAT I OWNED IT, AND STILL IS.
Feb 19, 2020
STEERING,VEHICLE SPEED CONTROL
2 complaints
VEHICLE ACCELERATED SUDDENLY WHEN I WAS TRYING TO GET INTO A PARKING SPOT ON MY LEFT SIDE. SAVED FROM CRASHING INTO THE ADJACENT CAR WHEN I QUICKLY PUSHED THE BRAKES, VERY SCARY. IT WAS RAINING AT THE TIME, AND THE PARKING SPOT I WAS AIMING FOR IS AT AN INCLINE.
Dec 22, 2019
I EXPERIENCED SEVERAL NEAR MISSES RELATED TO TWO ADAS FEATURES AS I RENTED THIS NEW RAV4 IN ATLANTA. FIRSTLY, THE LANE-CENTERING FEATURE ACTIVELY TRIED TO GUIDE MY VEHICLE OUT OF ITS LANE WHILE DRIVING ON THE HIGHWAY. THIS TYPICALLY OCCURRED WHEN DRIVING ACROSS OVERPASSES WHERE THE PAVEMENT TYPE TRANSITIONED. THE LEFT AND RIGHT LANE MARKINGS WERE PRESENT ON THE PAVEMENT THROUGHOUT THESE EVENTS. THE STEERING WHEEL MOVED WITH FORCE AND SPEED--HAD MY REACTION TIME BEEN HALF A SECOND LONGER, I WOULD HAVE STRUCK VEHICLES NEXT TO ME. SECONDLY, THE VEHICLE'S FULL-RANGE ADAPTIVE CRUISE CONTROL BRAKED ABRUPTLY, ESPECIALLY AT LOWER SPEEDS, ON NEARLY EVERY OCCASION WHERE HIGHWAY/CITY TRAFFIC SLOWED OR STOPPED. I WAS NEARLY REAR-ENDED DUE TO THE JERKY ACTIONS OF THE SYSTEM. THE VEHICLES IN FRONT BRAKED SMOOTHLY DURING THESE EVENTS--ONLY MY VEHICLE SLAMMED ON ITS BRAKES WHEN IT COULD HAVE LIGHTLY APPLIED THEM TO SLOW DOWN SAFELY. IT APPEARS THAT TOYOTA MIGHT HAVE MY DATA FROM 3/13/2019, SINCE A STICKER ON THE OVERHEAD CONSOLE STATES: "VEHICLE DATA TRANSMISSION IS ON! YOUR VEHICLE WIRELESSLY TRANSMITS LOCATION, DRIVING AND VEHICLE HEALTH DATA TO DELIVER YOUR SERVICES AND FOR INTERNAL RESEARCH AND DATA ANALYSIS..." I HOPE THAT NHTSA CAN WORK WITH TOYOTA TO EXAMINE THESE RECORDS AND IMPROVE THESE SYSTEMS.
Mar 15, 2019
SEAT BELTS,SEATS,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that the rear hatch door failed to remain securely closed. The contact stated that the failure intermittently occurred and became more frequent over time. Additionally, the front driver’s side seat belt buckle and rear passenger’s side seat belt buckle failed to buckle and lock securely. They also stated that the front driver's side electronic reclining seat made grinding sounds while operating. The contact also stated that water was leaking into the vehicle from the rear passenger’s side quarter panel. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The failure mileage was 32,000.
Dec 12, 2025
STEERING,PARKING BRAKE
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at 40 MPH, the steering wheel seized, and the contact had to use force to maneuver the steering wheel. A yellow light was illuminated, followed by a red light. The message "Power Steering Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the power steering unit sensor had failed. The vehicle was not repaired due to the cost. The contact retrieved DTCs: C05D604 (Electronic Power Steering (EPS) System Internal Failure); C151287 (Malfunction in the Electric Power Steering (EPS) System Torque Sensor); and C15D11C (Electric Parking Brake Failure). The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V373000 (STEERING); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,500.
Oct 01, 2025
POWER TRAIN,STRUCTURE
1 complaint
The roof of my SUV is leaking and it’s leaking into my two airbags. There’s a sunroof and the roof rack
Jul 22, 2025
Insert, Padding
1 complaint
Was putting the cover back on after washing, putting the lower sitting piece on and the foam headrest just came right off
Jul 21, 2025
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated while driving 60 MPH, the vehicle started swaying in and out the lane. There was no warning light illuminated. The contact linked the failure to the lane keep assist feature. The contact stated that the failure persisted. The contact continued to drive the vehicle and the vehicle violently jerked, forcing the contact to pull over. In addition, the contact stated that the vehicle was accelerating unintendedly upon releasing the accelerator pedal. The contact immediately pulled over and turned off the vehicle. The contact turned off the lane assist feature and proceeded to drive the vehicle at a slow speed. The contact stated that while accelerating above 35 MPH, the abnormal jerking returned. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 62,000.
May 19, 2025
STEERING,POWER TRAIN
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and several unknown messages were displayed. The contact stated that the transmission and steering wheel seized during the failure. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact stated that unknown parts were replaced. The contact stated that the failure persisted and worsened during the cold months. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Apr 25, 2025
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that when the vehicle was started, the vehicle was shaking abnormally. The contact stated that the overheating, parking brake, cruise control, maintenance required, and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that there was a misfire in cylinder #2, and that coolant was leaking into the engine. The contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.
Apr 15, 2025
AIR BAGS,SEAT BELTS,SEATS
1 complaint
After driving for 5-10 minutes, the center console screen stated: “A malfunction in the SRS Airbag System has been detected. Contact your dealer in order to have your vehicle inspected immediately” This continues to happen on subsequent trips. It only happens when somebody is actually sitting in the front passenger seat. There were no warning signs or symptoms prior to this message appearing. It makes me very concerned about passenger and driver safety and that the airbags may not deploy when needed.
Mar 23, 2025
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
My 2019 TOYOTA RAV4 ADVENTURE is groaning, especially when accelerating or decelerating, particularly with the AWD system engaged. Plus, there no or slow forward collision warning. Toyota seems to ignore these issues related to the Adventure RAv4 of 2019 and 2020. Thanks
Mar 18, 2025
LANE DEPARTURE
1 complaint
The contact owned a 2019 Toyota Rav4 XLE. The contact stated that the vehicle was experiencing excessive lane assist efforts. The contact stated while driving at various speeds near a right turning lane, the lane assist engaged erroneously, causing the vehicle to jolt and pull towards the right turning lane. The vehicle was taken to the dealer several times; however, the contact was informed that the lane assist was operating as designed. The contact stated while driving 75 MPH with cruise control mode a rainstorm suddenly started. The contact stated he disengaged the adaptive cruise control mode and allowed the vehicle to decelerate. The contact stated that the vehicle jolted to the right. The contact stated while attempting to correct the steering wheel, the vehicle hydroplaned. The vehicle veered off the road at 50-60 MPH and hit several trees, was stuck in the trees, and became crushed. The air bags deployed. The driver's side windshield was shattered. The contact was able to push the door open and to climb out of the vehicle. The contact also received assistance from bystanders. The ambulance examined the contact but was not immediately transported to the hospital due to cost. The contact later went to the hospital where he underwent a brain scan, but no brain damage was found. The contact sustained nerve damage in left arm, injured leg, left arm twitching, head trauma, back, neck, and heart injury. The contact also sustained significant PSTD. The contact stated that a branch that pierced the engine was initially pointing toward the driver's side cabin. A police report was filed but the contact was irate and could not provide the information over the phone. The vehicle was towed and totaled. The manufacturer was notified of the incident, but no assistance was provided. The failure mileage was approximately 11,386.
Dec 10, 2024
ENGINE,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
1 complaint
I was stopped at a red light. When the light turned green and I pressed the gas, the engine sputtered and almost shut off. Just before I came to a stop, the engine revved up and the vehicle accelerated. The uneven acceleration is concerning. I recently replaced the gas cap and serviced the fuel system, which leads me to believe there is a defect with the engine. Later in the day, the check engine light went on and AWD system, cruise control, and lane assist were disabled.
Oct 19, 2024
SERVICE BRAKES,ENGINE
1 complaint
Engine: I got the 100k engine maintenance done. I replace my coolant and got an oil change. The engine maintenance required warning is still on my dashboard and will not go away because the diagnostic reader states I need a new coolant bypass valve. This is not apart of the factory maintenance, alot on rav4 owners are dealing with this, and it is very pricey. I think it is best for this type of situation to be recalled. Brakes: I got my front brakes replaced and I had issues with my front calipers. My mechanic said both calipers had holes in them and caused my brake fluid to leak which has affected my braking alot. It takes a long time to brake and I’ve experienced this even after I’ve paid alot of money to get my driver said caliper replaced, still need to get my passenger side replaced. My mechanic only uses toyota brand supplies so I’m not sure why there isn’t any longevity in the quality of supplies. I’ve only had the vehicle for 2 years.
Sep 09, 2024
Carry Handle, Shell, Base,Other/I am not sure
1 complaint
Maxi-Cosi Emme 360… MAJOR SAFETY CONCERN! When in the locked position with confirmed “locked” emblem visible, the car seat can easily be knocked loose and rotated. There are of course several warning labels on the side that say do not attempt to rotate the seat while in the locked position without using the appropriate release handle. The amount of light force I am apply is extremely minimal and nothing compared to the torsion that will be exerted to the car seat during a serious collision. We have already contacted the manufacturer directly, this is now the second car seat we have received with the same issue. We have been on the phone with tech support. They have no idea what’s happening and cannot resolve the issue. Again, this is a very serious safety concern with the car seat.
Aug 12, 2024
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
I bought this car last year on October 4th from carmax (mileage was 62k at the time of purchase). I started to have problems the next month on November 6th with the brakes which was rusted and had to replace the pads. That was very dangerous and could have hurt myself driving around the heavy rain at the time. I was scared for my safety and others wellbeing so I took the car to the dealership. Their mechanic checked the car and told me that this wasn't fixed or checked since April 2023 before I bought the car in october 2023. I had problems with the infotainment system. the map navigation for my android and iPhone doesnt work anymore. the mechanic at the dealership fixed the rear break pads and discs but couldnt fix the infotainment system even after updating the system. He issued me a 250 dollar refund and was charged 680 dollars for the rest of the job. Another issue happened on March 2024 for the front barring needed to be replaced from a carmax mechanic shop. Paid 380 to fix. This month I got a message saying " engine maintenance required, go to dealership". I took the car to the mechanic and explained that the computer code error message means the coolant valve is defective. I'm thinking of going to the dealer tomorrow up until I found out the car never got the recall repaired from this website. Could this be the reason why I'm having this may problems? The car hasn't been inspected by police or insurance, only the toyota manufacturer on November 6th who told me about the car not getting fixed since April 2023. I have the invoice of all these repairs done. The latest mechanic that told me about the coolant valve being defective thought I needed to change my oil. He did change the oil and charged me 189 dollars. I'm planning on taking the mechanic to fix that problem since the toyota dealership was gonna charge me to fix the transmission fluid which isn't the problem. I will upload the receipt for the oil change job.
May 12, 2024
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that while the vehicle was parked, the two brackets that connect the rear automatic door cracked three-quarters of the way horizontally. The contact stated that the door was jiggled in place to remain closed. The vehicle was taken to a body shop where it was determined that both rear hinges needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
Feb 22, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
The vehicle is a 2019 Hertz rental RAV4 Hertz. On October 12, 2023, when I moved the gearstick to reverse the vehicle accelerated uncontrollable at extremely high speed and crashed into a wall. Braking did not stop the vehicle.
Dec 13, 2023
STEERING,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
In line at a restaurant drive through around 2pm, raining, wipers on. engine cut off and power steering low message displayed. Car would not restart for several (30 minutes) Cause unknown. All battery, starter, alternator test came back fine.
Nov 26, 2023
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
As I opened up the fuel door - a spring popped out - after I finished fueling- I tried to reopen the fuel door but could not - this can strand a driver when gas gets low as unable to refill the gas tank due to inability to open the door
Oct 01, 2023
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
Unintended acceleration.
Sep 18, 2023
AIR BAGS,SEAT BELTS
1 complaint
Vehicle take to dealer to diagnose seatbelt warning buzzer and SRS inoperative light illuminated. The dealer diagnosed the problem as a defective coolant bypass valve. This seems to be a rather common diagnosis. With the air bag system inoperative, I feel insecure driving the car without this important safety system.
Aug 09, 2023
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Toyota service bulletin: T-SB-0079-20 (August 14, 2020) Outer Rear View Mirror Image Vibration While Driving (Causes distraction and could lead to and accident because image in side mirrors are unusable due to vibration) Dealer refuses to do this repair because it was only covered under a 36mo or 36,000 mile warranty. My car currently has 23,500 and this repair should be covered...or be a recall! Some 2019 – 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 – 70 mph on typical concrete/asphalt road surfaces.
Jul 20, 2023
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
Driver was in the process of parking. While driver had foot on brake and about to put vehicle in park, vehicle suddenly lurched forward uncontrollably, jumped the curb, ran over thick bushes, and ran into the front window of a store. as soon as vehicle stopped, driver placed the vehicle in park. None of the safety features prevented this.
Jun 15, 2023
FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to refuel the vehicle, it was discovered that the interior latch to open the fuel door had malfunctioned, and the fuel door failed to open. The contact was unable to refuel the vehicle due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 27,900.
Jun 06, 2023
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
Received multiple malfunction alerts. BSM & RCTW. Other safety features also inop. Dealership told me it was due to non-factory installed Cross Bars, faulty gasket allowed water into vehicle and flowed down onto the Engine Control Module. There was no way the amount of water said to have been in vehicle could have come from that 1 gasket, over 1" above roof. After $825+ and removal of cross bars water still leaking into car. Concerned issue will re-occur making safety features worthless, as well as damage side air-bags. These issues would all need to be corrected via out-of-pocket expense. Believe the issue is design flaw from Toyota.
May 07, 2023
SUSPENSION,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
Many things
Apr 28, 2023
STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
UNKNOWN
Apr 28, 2023
VEHICLE SPEED CONTROL,ENGINE
1 complaint
Vehicle stalled while driving 60mph , vehicle overheated upon restarting
Apr 19, 2023
UNKNOWN OR OTHER,STRUCTURE
1 complaint
Hatch hinge cracking, bending, and breaking causing hatch door to pull to one side. Hatch door pulling to one side caused the door to rub on the tail light when opening and closing and door doesn’t not seal when shut. This issue was not caused by any foreign objects or accidents. The issue is available for inspection. The issue has been seen by a dealership. The issue has not been inspected by any other entities. The first sign of the issue occurred in January 2023 with visible evidence the door was pulling to one side. The issue has continued to worsen.
Mar 06, 2023
VISIBILITY,STRUCTURE
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that she initially noticed that the headliner was stained and later realized that rainwater had leaked into the driver's and passenger's side front cabins from the roof rail. The vehicle was taken to the dealer, where it was diagnosed that the failure was caused by a previous windshield replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Jan 26, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I have had my RAV 4 since it was brand new. Today while i was driving, the mud and sand screen popped up automatic with traction control light, later i was able to turn it to normal then the light would go off for a while and it comes back again. It all happened while i was driving in I 355 going down to Lemont, IL from Palatine IL. I had the same problem but not with the mud and sand but with snow back in 2019 when it was a brand new, took it to a dealership and they said they have never seen like this before and they just reset the computer and it went off. I am pretty sure when I first bought it, even i push each and every button of either snow, sports or mud, the traction light wouldn’t come off. While driving on i 355 today, my car slide for a while which was the most scary part, first I assume it was raining but after when the rain stopped too, it was skidding while applying the brake. I have the regular maintenance, just did the brakes with rotors, changed tires, oil change every 3-4k miles. I tried to talk to Toyota 800 number but wasn’t able to connect with them.
Jan 03, 2023
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
The vehicle enters mud/sand mode spontaneously, causing the ABS, traction control, and forward collision warning to turn off. I cannot enter mud/sand mode myself when pressing the button. Must turn on normal or eco mode to get out of mud/sand mode once it activates. It has happened over a dozen times in a week.
Dec 16, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Brake System A malfunction in the Brake System has been detected. Continuing to drive may be dangerous. Stop in a safe location and contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Pre-Collision System A malfunction in the Pre-Collision System has been detected. Do not rely on this system. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Electronically Controlled Brake System A malfunction in the Electric Control Braking System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Anti-Lock Brake System A malfunction in the Anti-Lock Brake System or brake assist system has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Drive-Start Control System A malfunction in the Drive Start Control System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Blind Spot Monitor A malfunction in the Blind Spot Monitor System has been detected. Do not rely on the system for lane changing. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Vehicle Stability Control System A malfunction in the VSC, TRAC, or hill-start assist control system has been detected. Do not rely on these systems. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Secondary Collision Brake System A malfunction in the Secondary Crash Mitigation Support Brake System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022
Oct 21, 2022
STRUCTURE,ENGINE
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated that the roof rack clips were fractured and water was leaking into the vehicle, causing the vehicle to shut off intermittently, electrical failures, and air bags malfunction. The vehicle was taken to the local dealer where it was diagnosed that the headliners were leaking. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 66,000.
Sep 27, 2022
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
On 12-April, I filed Report #11460592 regarding stuttering and uncontrollable acceleration of Toyota RAV4, 2019 model year, <22000 miles, incident occurred 11-April. Vehicle was taken to Toyota dealership service department on 12-April, returned that day as described in previous report. On 13-April, one day after repair, exact same issue occurred. Family (with 2 children) driving on road, 45MPH speed limit. Hybrid system malfunction alert occurred again. Speed limited drastically to approximately 15mph, with occasional reaccelerating uncontrollably. Vehicle exited as safely as possible and returned home. Vehicle then taken back to dealership for service. Full text of Report #114605 (11-April incident): Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues.
Apr 13, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION
1 complaint
Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues. Has been maintained regularly (oil changes, etc. via Toyota Care).
Apr 12, 2022
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
Took my 2019 RAV4 to Toyota of Orange. Like couple months ago for fuel pump recal but my vehicle stalls when driving on freeway or streets. Looses speed for 4 seconds and its scary reported issues to Toyota of Orange and they don’t fixed anything they only want to sell. They offer me services I don’t need for my vehicle. Got 2021 RAV4 rental from Enterprise and that one work just find no problems had it for about a week. If could get another another dealer that will be great.
Mar 22, 2022
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
I bought my vehicle new in August 2019, it currently has approximately 30,500 miles. A few months ago I noticed a water stain by the roof, right on the A pillar on the passenger side. I took it to Toyota and they determined it was from the sunroof, according to them one of the drains was clogged with leaves and dirt (prior to this I had NEVER opened/used the sunroof, not sure if leaves are able to get in there without ever opening the roof). They cleaned the water stain and sent me on my way, without checking for water damage. After doing some research online found out this was happening to quite a few frustrated people and seemed to happen in the 2019-2021 RAV4 vehicles, most people were told it was the sunroof but further research revealed the possibility that it was the roof rail that contained bad seals. The water is now pooling on both A pillars right where the airbags are housed. I feel there is a good possibility those airbags will not deploy properly in case of an accident. In addition, multiple customers have complaint of this issues causing electrical problems as well.
Jan 18, 2022
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2019 Toyota RAV4. The contact stated that there was an unknown blinking red light on the instrument cluster. The contact received notification of NHTSA campaign number: 20V682000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Parts distribution disconnect. The approximate failure mileage was 25,000.
Jan 13, 2022
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated while attempting to park the vehicle, depressing on the brake pedal but the vehicle began to accelerate independently causing the vehicle to crash into a tree trunk. The contact stated no warning light was illuminated. No air bags deployed. The contact stated she had chest and neck pains due to hitting the steering wheel and did go to urgent care but did not seek medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Dec 08, 2021
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3.
Aug 16, 2021
ELECTRICAL SYSTEM,SEATS
1 complaint
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Jun 25, 2021
SUSPENSION,WHEELS
1 complaint
Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.
Jun 16, 2021
STEERING,LANE DEPARTURE
1 complaint
ACCIDENTALLY TURNED ON LKA. AT FREEWAY SPEEDS UP TO 70MPH STEERING PULLED TO RIGHT. HAD TO KEEP TENSION ON STEERING WHEEL TO KEEP VEHICLE CENTERED IN LANE. THEN STEERING WOULD QUIT PULLING AND VEHICLE WOULD GO TO LEFT. HAD TO KEEP FIGHTING STEERING TO KEEP VEHICLE CENTERED IN LANE. LKA WARNING KEPT BEEPING. RESEARCHED PROBLEM ON LINE. LOOKED IN OWNERS MANUAL AND MADE SURE LKA WAS TURNED OFF. THIS WAS A BIG ANNOYANCE FOR ME BUT I WAS ABLE TO KEEP CONTROL OF VEHICLE. THIS COULD BE A MAJOR PROBLEM FOR SOMEONE ELSE, THOUGH.
Apr 15, 2021
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Apr 02, 2021
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
I RECEIVED A RECALL NOTICE MONTHS AGO AND THE RECALL HAS YET TO BE SATISFIED ALL THE WHILE MY TODDLER GRANDCHILD IS IN THIS VEHICLE REGULARLY. MY BIGGEST ISSUE IS THE SAFETY OF A VEHICLE THAT MAY STILL AT HWY SPEEDS AND RESULT IN A CRASH
Mar 04, 2021
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
ABOUT TWO MONTHS AGO I PURCHASED MY FIRST VEHICLE EVER, IT WAS A USED CAR, AS A NEW CAR OWNER I WAS SUPER EXCITED FOR MY FIRST CAR,DRIVING OUT THE DEALERSHIP! BUT LATER ON FINDING OUT THAT THE CAR HAD SOME SORT OF RECALL ON IT ,NOT KNOWING WHAT THIS MEANT, I STARTED DOING MY OWN RESEARCH AND FOUND OUT THAT THIS WAS A SAFETY HAZARD FOR ME AND OTHERS ON THE ROAD! SAFETY RECALL 20TA02
Feb 19, 2021
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
CAR LOST POWER TWICE, GOING UP A STEEP GRADE. 'HYBRID SYSTEM MALFUNCTION' WARNING CAME ON THE SCREEN, GAS PEDAL DID NOT WORK AT ALL. I WAS UNABLE TO GET TO A SAFE PLACE WITH CHILDREN IN THE CAR, BOTH TIMES ON THE INTERSTATE. DRIVING UP A STEEP MOUNTAIN, ABOUT 50F WEATHER.
Feb 07, 2021
FUEL SYSTEM, DIESEL,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE IDLING AT 35 MPH, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VENICE TOYOTA (900 US-41 BYP, VENICE, FL 34285; (941) 484-9000) WHERE IT WAS CONFIRMED THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jan 21, 2021
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
MAKE A STRETCH NOISE WHEN I MAKE TURN SHARP ,AND STEERING BECOME STIFF
Jan 12, 2021
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT.
Jan 01, 2021
WHEELS
1 complaint
DEALERSHIPS THAT I HAVE CUPPING WITH MY TIRES AND A 27,000 MI SAID THAT THE TIRES WERE NO GOOD AND SHOULD BE REPLACED DOES A 50,000 MI TIRE AND IT HAS SPOTS THAT ARE LESS THAN 3/32 IN TREAD WEAR I WOULDN'T EVEN HAVE CHECKED THEM AT HALF THE TREAD LIFE OR HAVE THE SERVICE LIFE ON A TIRE THE MANUFACTURER KNOWS THESE TIRES AREN'T GOOD AND WON'T REPLACE THEM THE TOYOTA WILL NOT REPLACE THEM AND PEOPLE SHOULD KNOW THAT THESE TIRES ARE FAILING AFTER 25,000 MILES
Dec 29, 2020
STEERING,SUSPENSION,WHEELS
1 complaint
THE TIRES SLEEPS TO THE FRONT WHEN YOU TRY STEERING TO THE SIDES ETHER RIGHT OR LEFT AND THE TIRES MAKE HORRIBLE NOICE AND THE SLIP TO THE FRONT AND IF YOU DON'T BRAKE WHEN THE CAR SLIP TO THE FRONT YOU CAN HIT THE VEHICLE INFRONT OF YOU, LOOKS LIKE THEY MAKE THE STEERING ANGLE TO WIDE OR THE TIRES TURN TOO MUCH THAT INSTEAD OF MAKING A TURN THEY SLEEP TO THE FRONT AND THATS TOO DANGEROUS BECAUSE IT CAN CAUSE AN ACCIDENT
Dec 26, 2020
SUSPENSION,SERVICE BRAKES
1 complaint
SUSPENSION KNOCKING NOISES: OCCUR AT SLOW SPEEDS OVER IRREGULAR PAVEMENT PARTICULARLY DURING VEHICLE ROLLING, PITCHING AND HEAVING. EMANATE FROM THE VICINITY UNDER AND IN FRONT OF THE DRIVER SEAT AND ARE READILY DISCERNABLE BY BOTH DRIVER AND PASSENGERS. BRAKE CLICKING NOISES: OCCUR WHENEVER APPLYING LIGHT BRAKE PRESSURE. CUSTOMER HAS REPLICATED BRAKE CLICKING WHILE TEST DRIVING IDENTICAL RAV4 HYBRIDS.
Dec 17, 2020
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
EL VEHCULO HACE UN RUIDO EN AMBOS LADOS DE LAS PUERTAS DEL CONDUCTOR Y PASAJERO, ENTRE LAS PUERTAS, DASH Y GUARDALODOS. EL RUIDO ES COMO UN RESTRILLAR CUANDO EL VEHCULO CAE EN UN HOYO, TOMA UN BADN O HACE FRICCIN AL FRENAR.
Nov 27, 2020
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRIVING THE VEHICLE AT 65 MILES ON A FREEWAY I DRIVE DAILY. WHILE HAVING THE CRUISE CONTROL ACTIVE THE VEHICLE SUDDENLY AND DRASTICALLY REDUCED THE SPEED TO ALMOST 0 WHEN THE VEHICLE GOT CLOSED TO ANOTHER VEHICLE ON THE RIGHT SIDE LANE MAKING A RIGHT TURN. THE VEHICLE TURNING WAS NOT ON MY LANE IN FRONT OF ME IT WAS ALREADY IN A SEPARATE LANE MAKING THE TURN. THE VEHICLE HAS DONE THIS 5 TIMES IN THE YEAR I HAVE OWNED IT.
Oct 09, 2020
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT AT START-UP SEVERAL WARNING LIGHTS ILLUMINATED. THE WARNING LIGHTS ILLUMINATED INCLUDED THE ABS, POWER STEERING, HEADLAMPS, BACK-UP CAMERA, PARKING SUPPORT BRAKE, REAR CROSS TRAFFIC ALERT, BLIND SPOT MONITORING, DRIVE START CONTROL SYSTEM, PARKING BRAKE ASSIST, SRS, AIR BAGS AND PRE- COLLISION ASSIST. THE VEHICLE WAS TOWED TO MAC HAIK TOYOTA (2112 GULF FWY S, LEAGUE CITY, TX 77573; (281) 338-9700). THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE TO TOW THE VEHICLE DUE TO THE PARKING BRAKE FAILURE. THE DEALER REPAIRED OR REPLACED THE ABS CONTROL, ECU, BRAKE ACTUATOR, PASSENGER'S SIDE REAR WHEEL SPEED SENSOR AND WHEEL BEARING HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE DEALER INSTALLED NEW TERMINALS 17 AND 18, AND SOLDERED THE WIRING HARNESS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS AGAIN RETURNED TO THE SAME DEALER WHERE THE CHARCOAL CANISTER WAS REPLACED. THE DEALER ALSO ORDERED AN ENGINE COMPUTER SYSTEM TO PERFORM A REPLACEMENT REPAIR TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 2,293.*DT
Jul 02, 2020
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
WHEN BRAKING THE VEHICLE TAKES LONG TO STOP AND THIS IS A BRAND NEW 2019 RAV4 ? IT ONLY HAS 5K MILES ON IT. I NOTICED A CLINKING SOUND WHEN TURNING RIGHT AND LEFT OR GOING OVER BUMPS. I RESEARCHED THIS AND THERE ARE SEVERAL RECALLS AND COMPLAINTS OF THE SAME ISSUE REGARDING THE LOWER CONTROL ARM REPLACEMENT DUE TO IT DETACHING FROM THE WHEEL HUB AND IT IS A SAFETY ISSUE! THERE IS ALSO A RECALL FOR A SAFETY ISSUE ON THE MOTOR TO BE REPLACED DUE TO CRACKS ON THE ENGINE BLOCK DUE TO MANUFACTURE OVERSIGHT! MY CAR WAS MANUFACTURED IN THE TIME FRAME OF THE RECALL MONTH OF MANUFACTURE??? THERE IS ALSO AN ISSUE ON THE REVERSE CAMERA SYSTEM GOING BLANK WHEN REVERSING? I RESEARCHED THIS AND THERE IS ALSO A RECALL ON THIS ISSUE? *TR
Jun 23, 2020
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WAS AT DRIVE THROUGH CASH MACHINE, STOPPED, PUT INTO PARK, DID MY TRANSACTION, PUT CAR INTO DRIVE LEFT TO GET TO STREET VIA A SIDE STREET. NOTED AT STOPS THAT THE BRAKES WERE HARD AS WHEN ABS IS NOT QUITE RIGHT. ON A TOWN STREET, TWO PEDESTRIANS STEPPED OUT INTO MY LANE OF TRAVEL. I PUT ON MY BRAKES, HARD. THE ENGINE REV'D AND CONTINUED FASTER AND I KEPT MY FOOT ON THE BRAKE, THE WOMEN GOT OUT OF THE LANE. I REALLY DON'T RECALL SEQUENCE, I WAS TERRIFIED (HAVE HAD A CAR RUN AWAY WITH ME LONG AGO). BUT I DO KNOW IT WAS REV'ING HARD, I WAS SO TERRIFIED I DID NOT NOTE IF ANY DASH LIGHTS WERE ON, OR WHAT THE TACH (?) WAS DOING. RAV WAS IN DRIVE, I PUSHED LEVER TO N AND FINALLY TO PARK AND THE ENGINE WAS SHUT DOWN. I HAD PULLED TO THE SIDE OF THE STREET, SO FIRED IT UP, AND IT WAS 'NORMAL' BRAKES NO LONGER HARD. I CAUTIOUSLY PULLED OUT INTO THE LANE AND MADE IT TO THE TOYOTA DEALER. IT TRIED ONE MORE TIME TO DO A REV WHEN I PUT THE BRAKES ON, BUT NOT LIKE THAT FIRST TIME AS I IMMEDIATELY TURNED IT OFF AND PUT INTO NEUTRAL/PARK. TOYOTA SERVICE PERSON SHOWED CONCERN AND DROVE THE RAV AROUND FOR ABOUT 10 MINUTES AND COULD NOT GET IT TO REPEAT THIS. HE THINKS MAYBE I SHOULD HAVE THE SHOP BYPASS THE AUTOMATIC STOP ENGINE THING, PERMANENTLY BUT THERE'S NOT LONGER A WAY TO DO IN NEWER RAVS. SO PUSHED THE A BUTTON TO TURN IT OFF AND FEAR DRIVING IT. SERVICE MAN WAS GOING TO CALL ME BACK IF HE COMES UP WITH ANYTHING. HE MAY NOT RECALL THE UNINTENTIONAL ENGINE REVS OF A FEW YEARS AGO IN TOYOTAS, WHICH CAUSED ACCIDENTS AND DEATHS. IT WAS NOT THE FLOOR MATS I ONLY HAVE THE RUBBER ONES, 'BOLTED DOWN". FIRST FEW WEEKS AFTER PURCHASE RAV MADE BEARING-LIKE GRINDING NOISES WHEN THE AUTO STOP WAS TURNED OFF SO TURNED IT BACK ON. WHEN A ON OR OFF, VEHICLE JERKS COMING TO A STOP AND WHEN MOVING FORWARD AFTER A STOP. CAR HAS <4000 MILES. BOUGHT NEW. *TR
Jun 19, 2020
SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I RECEIVED 2 SPEEDING CAMERA TICKETS DUE TO SUDDEN ACCELERATION NOTICED TIME TO TIME, FRONT SUSPENSIONS ARE NOT EVEN AND ROUGH, TRANSMISSION IS NOT SMOOTH WHEN CHANGING GEARS AND/OR STOPPING VEHICLE. *TR
Jun 02, 2020
VISIBILITY,UNKNOWN OR OTHER
1 complaint
DRIVING ON THE FREEWAY AT 60MPH ON A 65-DEGREE DAY AND MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT, THE GLASS BLEW OUT AND DOWN THE BACK OF MY CAR. *TR
Jun 01, 2020
STEERING,SUSPENSION
1 complaint
WHEN TURNING RIGHT THE CAR HAS A KNOCKING NOISE. *TR
May 15, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
UPON PRESSING BRAKES WHILE GOING THRU A POT HOLE THE ELECTRONIC STABILITY CONTROL DEACTIVATES AND FLASHES LIKE IF THE VEHICLE WAS DRIFTING OR WITHOUT ROAD GRIP.
Dec 27, 2019
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE DID NOT STOP. THE BRAKE PEDAL WAS DEPRESSED AT THE TIME OF THE FAILURE. THE VEHICLE CONTINUED TO MOVE, DROVE OVER A CURB AND SIDEWALK, AND CRASHED INTO A STOREFRONT. POLICE REPORT NUMBER: [XXX] WAS FILED. THERE WERE NO INJURIES. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC. TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD SEND A FIELD MECHANIC TO DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100. *PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Nov 26, 2019
STEERING,SEAT BELTS,SEATS
1 complaint
RENTAL VEHICLE AFTER 10/15/MINUTES OF DRIVING -YOU HAD TO USE BOTH HANDS ON STEERING WHEEL VEHICLE WANTED TO DRIFT IN AND OUT OF LANE OF TRAVEL-VERY HARD TO STEER OFTEN REFERD TO AS WHITE KNUCKLE DRIVING INTERSTATE SPEEDS 70MPH-PASSENGER SEAT WAS NOT LOCKING -SEAT WAS TRAVELING BACK AND FORTH.WE WERE HIT FROM THE REAR.ALL TRAFFIC HAD STOPPED- IT WAS THEN DISCOVERED THAT PASSENGER AND DRIVERS SEAT BELTS WERE NOT WORKING THEY WERE NOT ENGAGING LOCKING DEVICE
Oct 22, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
DRIVING AT A SPEED OF 60MPH I HEARD A STRANGE NOISE ARISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND SMELLED A BURNING (ELECTRICAL) SMELL. I CUT OFF THE HEATER AND SEAT WARMERS AS A PRECAUTION, SLOWING THE CAR TO A SPEED OF 30-40MPH. APPROX. 2 MINUTES LATER, MY DASHBOARD LIT UP WITH ABOUT 4 CONSECUTIVE WARNINGS 1. ANTILOCK BRAKE SYSTEM HAS MALFUNCTIONED. 2. LANE TRACING ASSIST HAS MALFUNCTIONED. 3. REAR CAMERAS HAVE MALFUNCTIONED. 4. PARKING ASSIST WITH AUTOMATED BRAKING (PA W/AB) HAS MALFUNCTIONED. BRAKES CONTINUED TO ENGAGE, BUT FELT STIFF AS THOUGH THEY MAY STOP WORKING. WAS ABLE TO SAFELY TAKE BACK-ROADS TO MY LOCAL DEALER (VANCOUVER MCCORDS TOYOTA) WHERE IT IS STILL UNDERGOING INVESTIGATION.
Oct 09, 2019
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
BRAND NEW VEHICLE HAD ONLY BEEN DRIVEN 20 MILES AWAY FROM THE DEALERSHIP, AT LOW SPEED, IN A PARKING LOT, ALARMS BEGAN GOING OFF INDICATING NUMEROUS SYSTEM MALFUNCTIONS INCLUDING; LOW BRAKE POWER, ANTILOCK BRAKE SYSTEM MALFUNCTION, VEHICLE STABILITY CONTROL SYSTEM MALFUNCTION, SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION, ELECTRONICALLY CONTROLLED BRAKE SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, ULTRASONIC DETECTING & RANGING SYSTEM MALFUNCTION.
Sep 30, 2019
STRUCTURE,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN OBSTRUCTION REFLECTING OFF THE DASHBOARD ONTO THE DRIVER'S SIDE REARVIEW MIRROR. CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, (770) 704-9525) WAS CONTACTED AND SUGGESTED THAT THE CONTACT TRY TO GET USED TO THE REFLECTION ISSUE. THE DEALER TRIED TO GET THE CONTACT TO SWITCH TO A CAMRY, BUT SHE REFUSED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER AND A CASE MANAGER. THE MANUFACTURER PROMISED A CALL BACK AND SCHEDULED AN APPOINTMENT, BUT IT WAS NOT KEPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48. *JS
Sep 23, 2019
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
1. TRANSMISSION SUDDEN JERKING/SHIFTING WHEN SLOWING DOWN IN CITY AT TRAFFIC LIGHTS THEN TRYING TO ACCELERATE ANYWHERE FROM 5-10 MPH WILL THEN JERK BACKWARDS THEN FORWARDS MAKING THE CAR JUMP ABOUT 10 INCHES FORWARD. CAN BE REPLICATED AT ANY TIME. 2. CARS FRONT END SUSPENSION SEEMS TO SQUEAK/GROAN WILL PULLING INTO MY BANK OR DRIVE WAY, ALMOST ANY UNLEVELED PAVEMENT. THIS HAPPENS AT LOWER SPEEDS WHEN I CAN HEAR IT WITH VERY LITTLE WIND NOISE. 3. MY SEAT IN THE VEHICLE BROKE AT 7,000 MILES. 4. MY BRAKES SOUND AS IF THE ROTORS ARE BENT WITH SLIGHT VIBRATION IN THE BRAKE PEDAL. 5. NO FIX FOR TRANSMISSION. TODAY THEY ARE REFLASHING THE PCM - POWERTRAIN CONTROL MODULE. WE'LL SEE IF THAT WILL FIX THE ISSUE BUT I HIGHLY DOUBT IT FROM THE DAMAGE THAT HAS ALREADY OCCURRED. I AM WORKING WITH TOYOTA CORPORATE WITH THE ISSUE.
Aug 16, 2019
Frequently Asked Questions
How many problems does the 2019 TOYOTA RAV4 have?
The 2019 TOYOTA RAV4 currently has 826 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2019 TOYOTA RAV4?
The most common problems reported for the 2019 TOYOTA RAV4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2019 TOYOTA RAV4 problem data come from?
All problem and complaint data for the 2019 TOYOTA RAV4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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