123
Complaints Reported

Complaints by Component

UNKNOWN OR OTHER
30 complaints
Novemver 18, 2025 "I was driving my 2024 RAV4 .. suddenly - I only heard the glass shatter, not an impact on my sunroof glass. After 10mins driving (7:10AM) Speed 65 mph in freeway It was not raining when I started driving but a little windy and splash of rain started No impact or debris and I am far away from cars in from of me The remaining glass edges (show outward shattered)
Nov 25, 2025
Injuries: 1
Never collusion with ever
Nov 12, 2025
Impact is to software. Apple car play is malfunctioning. Will not allow bluetooth calls while apple car play is active. Phone will continue to ring on screen however, and will not be able to take call handsfree while driving. Call will not allow communication from driver to caller, only can hear caller. Concerns have been ongoing since May.
Nov 07, 2025
Driving on a city portion of Highway 69 between Prescott and Prescott Valley, traveling about 45mph, the panoramic moonroof suddenly exploded. There was no one near us and the road is newly paved so no obstacles. Glass shards rained down on us. This happened on a normal day about 75 degrees. Totally unexpected. I did sustain a cut on a finger. This could have harmed one of us with flying glass. We have contacted our insurance company and directed us to a collision compare place. In checking online, I see that others have experienced the same problem and there are lawsuits about this issue.
Oct 23, 2025
Recently, I have been noticing that my defroster has not been working properly. Only defrosting a portion of the windshield in the front. I have also noticed that my GPS screen will sometimes go completely black while driving. I am also having to reconnect my phone every time I am in the car after it has already been connected for some time throughout my drive. I am not sure completely what’s going on, but I have noticed that the recall that is currently out for Toyota. My car is having the same issues. There is no warning lights or anything that have come up. I did contact Toyota customer care about the issues.
Oct 03, 2025
+ 25 more complaints for this component
STEERING,ELECTRICAL SYSTEM,ENGINE
12 complaints
I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern.
Nov 21, 2025
The first time I was stopped at a red light and the car started acting like it was missing and then it shut off this was during rain the message on the dash said engine stopped steering power low. The next time this happened I was parking it a parking lot and the engine did the same it rpm started going up and down like it was missing then it shut off and showed the message engine stopped steering power low this was also during rain after I had been driving in the rain. After about 20 minutes both times the car would start and drive as normal. I have looked online and multiple people have had the same issue.
Oct 21, 2025
When idling with intermittent wipers on, the vehicle began smoking under the hood, engine light came on dash as well as “steering power low” warning, then engine shut off. The vehicle was unable to be started again after waiting a few minutes. The gear shift could not move from parked. The vehicle was purchased new and had only 20,000 miles on it. I ended up having it towed to a Toyota dealership but by that time the battery was drained from leaving the hazards on too long. They could not identify any other problems and sent me on my way with a working vehicle. After talking to a manager at another Toyota dealership, they identified that this is an occasional problem with this vehicle. The manager was able to contact Toyota who suggested they replace the air intake tube and bezel. Hopefully after these new parts are replaced I will not experience a random shutdown again. It’s such a specific set of conditions to cause the problem but a quick search online showed that other people have encountered similar situations with the wipers on intermittent while idling. Someone mentioned pressing the switch to turn off the automatic engine shut off as a temporary fix. I was blocking traffic and police had to direct traffic around me while I waited for the tow. Thankfully the traffic was not moving fast.
Aug 16, 2025
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Jun 05, 2025
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
May 13, 2025
+ 7 more complaints for this component
AIR BAGS
7 complaints
During a head-on collision with a tree, the vehicle sustained major front-end damage and the airbag deployed, resulting in a cracked sternum, three fractured ribs, and a three-day hospitalization. No warning lights or prior symptoms were present, and the incident has not been reproduced or confirmed by a service center. The vehicle is currently held at the insurance-approved collision facility and remains available for inspection. Law enforcement and insurance representatives have reviewed the vehicle, but no manufacturer evaluation has occurred. Given the severity of the injuries and absence of prior indicators, I believe further investigation is necessary to determine whether a safety-related malfunction occurred and to help prevent potential risk of death to other drivers.
Nov 26, 2025
Crash: 1
Injuries: 1
Airbag light indicator is on showing baby seat is in front passenger seat even when an adult is sitting in the seat. Airbag light indicator switches from baby or booster seat to airbag light indicator when there is no one in the front passenger seat.
Oct 27, 2025
The contact owns a 2024 Toyota Rav4. The contact stated that while driving at approximately 10 MPH, the vehicle came from an intersection with a stop sign and turned left, but the contact was unable to see oncoming traffic. The contact then noticed another vehicle speeding towards her and she depressed the brake pedal; however, the other vehicle crashed into the front of the contact’s vehicle. Several unknown warning lights were illuminated after the crash. The air bags did not deploy. The contact stated that her head was jarred backwards, and she received medical attention at the hospital. A Police report was filed but the contact had not yet received a physical copy. The vehicle was towed to a tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,300.
Oct 08, 2025
Crash: 1
Injuries: 1
THE CAR WENT OFF THE ROAD AND INTO TREES TOTALING THE VEHICLE - AIRBAGS DID NOT DEPLOY.
Jun 25, 2025
Crash: 1
Injuries: 1
On April 4, 2025, my wife was driving at about 40 miles per hour when her vehicle struck an obstruction in the road. The impact caused relatively minor collision damage to the vehicle (a bent wheel strut). However the side curtain airbags deployed, startling my wife and limiting her vision on either side of the vehicle. Fortunately She was able maintain control of the vehicle, steer to a safe location and stop off the roadway. When inspected by the auto body repair shop where the vehicle is currently being repaired, the technicians were puzzled that the side airbags went off for such relatively minor accident, particularly since the impact to the vehicle had been to the front and not the sides. Under the circumstances, the premature deployment of the airbags could have actually made the accident worse if my wife had lost control of the vehicle. Under the circumstances, we felt compelled to report the incident to you for investigation in the event other RAV4 owners are experiencing the same problem.
Jun 20, 2025
Crash: 1
+ 2 more complaints for this component
STRUCTURE
6 complaints
The hood flutters, and this shimmering is distracting, especially on the highway. The dealership adjusted the rubber stoppers, and this did not fix the problem. On the highway, I have had sunlight flashing in my eyes which poses a safety concern, due to this hood flexing. The problem was noted by the sales rep at the dealership when test driving, and even after a service visit two days later. I bought this car, gold certified, a few days ago and it has persisted since. This seems to be a common problem for which there is a TSB for a Lexus vehicle already.
Oct 01, 2025
Hood vibration/fluttering at 40 speed and more at highway speeds, visible shaking even when closed. I took my car to dealer but they said no recalls. No help me with the car issues. That vibration distracted me and made me feel not safety as well as my passengers.
Sep 26, 2025
The hood of the vehicle vibrates excessively, especially at high speeds. I have reported this issue since the day of purchase and have taken the vehicle to the dealership four times without a resolution. This situation poses a significant safety risk to me and my family, as I believe the hood could open and cause a serious accident. I request an official inspection and resolution regarding this matter. Please advise on how to proceed with a possible warranty claim or further investigation.
Jul 30, 2025
Vehicle hood vibrates under both idle and driving speeds. At highway speeds or bumpy roads the vibration / flexing of the hood metal causes sun and light glare (like a strobe light effect) causing visual disturbances making it hard to stay focused on the road. There is no seal above the headlights which allows additional air under the hood - the faster the speed and / or windy conditions , the more the hood flexes and causes reflection to the drivers eyes. The easiest explanation is if the hood safety latch is engaged and you see the mood moving up and down prompting you to stall and see if the hood is loose.
Jan 20, 2025
Brand new vehicle recently purchased 9/28/2024 at the Dealership, Toyota of AA, Michigan. While driving at highway speeds greater than 70 mph, the flimsy hood balloons/bubbles up and starts flexing visibly and violently with almost 2 inch amplitude waves and looks like it wants to become unlatched and slam into the windshield. Pretty scary! This is definitely a safety risk that raises the fear in me of a potential serious crash. Vehicle dropped back at the Dealership 10/7/2024 for inspection.
Oct 08, 2024
+ 1 more complaint for this component
ENGINE
6 complaints
Vehicle has stopped in the middle of the road 3 times so far each time I’m getting a message: Engine stopped Steering Power low
Jul 29, 2025
SUV shut off during heavy rain storm and won’t crank back up until after at least 5 to 7 minutes. I have had this happen four times and have had my vehicle towed to the Toyota dealership, etc..
Apr 01, 2025
The contact owns a 2024 Toyota Rav4. The contact stated that while driving 50 MPH, the vehicle started to shake abnormally. There were several unknown warning lights illuminated. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the engine shut off and the power steering fluid was low. The vehicle was taken to the dealer, where it was diagnosed, but no fault codes were retrieved, and the battery was in good condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,048.
Mar 25, 2025
Engine block cracked at 3600 miles on a 74 degree day. At 5714 miles, vehicle had another issue of coolant loss.
Feb 18, 2025
Oil leak
Feb 10, 2025
+ 1 more complaint for this component
SERVICE BRAKES
5 complaints
Front Brake Squeal/Squaek Noise when light or moderate braking. Started around 10000 miles.
Nov 29, 2025
While trying to stop on red light, I noticed break did not have enough strength and it was skidding a for second and break suspended message appeared on dash board. I went to Toyota dealership and they said if they can't replicate the problem, fee of $225 need to be charged. And I need to drive with them and due to time constraint, I had to return. I also mentioned about Toyota's voluntary recall on break which I found on Google but as I have not received any notice from them, I am not qualified.
Feb 24, 2025
I was pulling into a parking space at work and went to break to park and my car accelerated up a hill. After I released my foot from the break,and tried pumping the break the car eventually decelerated and I was able to come down off the hill to park. I had damage to the passenger corner panel and had to file and insurance claim for repairs. I called the dealership and they said they had not heard of any type of issues with breaks on this model and to file an insurance claim and they would inspect the vehicle for default.
Oct 07, 2024
Crash: 1
The contact owns a 2024 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle did not stop as intended. The contact stated that the failure occurred while the contact was trying to avoid a crash. The contact stated that while trying to prevent the oncoming vehicle from crashing into the contact's vehicle, the contact crashed into a curb. The contact stated that while driving off the curb, the brake pedal was depressed and the steering wheel was steered to the left, the vehicle did not stop. The contact stated that the vehicle crashed into a pole and then the vehicle stopped. The vehicle was damaged on the passenger's side from the front bumper to the passenger's front door. The driver's front door rear view mirror was damaged. In addition, the transmission fluid leaked and the passenger's front wheel was detached. The fire department and Police department arrived on the scene. The contact sustained injuries to the right lower leg and left wrist. The contact’s left wrist was burned due to the air bag deployment. The contact received medical treatment for the injuries at the scene. A police report was filed. The vehicle was towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 5,500.
Jun 03, 2024
Crash: 1
Injuries: 1
Vehicle exhibits a squeal/squeak noise from the front brakes with light to moderate braking while driving at low speed.
Jan 27, 2024
ELECTRICAL SYSTEM
5 complaints
The contact owns a 2024 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical system); however, the part for the recall repair was not available. The contact stated that while the vehicle was at the dealer for service, the contact inquired about the unrepaired repair. The contact was advised not to drive the vehicle because of the safety concerns. In addition, the contact was informed that if the failure occurred while driving the vehicle, the instrument cluster would be disabled. The contact was informed that the safety features would not be available because of the unrepaired recall. The contact was not satisfied with the information. The contact was very frightened to drive the vehicle. The contact stated that the vehicle was the only means of transportation. The manufacturer was made aware of the failure, and a case was filed. The contact had not experienced a failure regarding the unrepaired recall repair.
Oct 24, 2025
The vehicle on board information screen will either fail to connect to phone for gps service, or will disconnect mid drive causing the gps service to stop. When the phone fail to connect with the screen it forces me to use the map on my phone causing me to look away from the road and at times have to hope my phone in my hand or risk missing my stop/exit.
Oct 18, 2025
The contact owns a 2024 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the instrument panel and the infotainment center had blacked out intermittently. The vehicle was taken to the dealer, but was not diagnosed. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was unknown.
Oct 16, 2025
I purchased a brand-new 2024 Toyota RAV4 on November 18, 2023. Since early ownership, the Apple CarPlay/Bluetooth system has been defective. The system repeatedly disconnects, powercycles, and will not reconnect unless I pull over and restart the car, creating a serious safety hazard when I rely on navigation and hands-free features. I have taken my car to the dealership six times under warranty, leaving it for full days, providing photos, videos, and documentation (dates, times, temperatures) as requested. Toyota’s technical representative confirmed in 2023 that this is a known wiring issue affecting the radio WiFi/bluetooth system and said I “just have to wait for an update.” Toyota has admitted the defect but refuses to replace the radio, rewire the vehicle, or provide a 2025 model (which has the updated system). I was told multiple times the delay is due to “FCC approval for the software update,” which is misleading — only hardware needs FCC approval. Toyota’s Bend representative assured me my warranty will apply once the update arrives, but with 10,000 miles left, there is still no fix. This issue is widespread and a clear safety concern because drivers cannot reliably use navigation or hands-free features, forcing unsafe phone use or emergency stops. Toyota is not taking ownership, and this should fall under Lemon Law protections. I request NHTSA investigate this defect in 2024 RAV4s, as the 2025 models already have the corrected hardware/software, leaving earlier owners with unresolved, unsafe systems.
Jul 19, 2025
The contact owns a 2024 Toyota Rav4. The contact stated that while attempting to start the vehicle, several alarms were activated. The vehicle was started on the third attempt; however, the failure recurred. The vehicle was not taken to an independent mechanic or dealer. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 50,000.
Sep 19, 2024
STEERING,ENGINE
3 complaints
Rav 4 2024 Mileage 44,780 Got off work and started car and drove home no issues was driving in the rain for about 30 mins. I get home and park and my car is sitting for a minute. Then it started to idle strange/ shaking and I see the rpms are jumping between 1k-2k I try to give it gas and nothing happens. I end up turning the car off and back on and the car starts but sputters/shakes and turns right off this happens multiple times. I leave it alone and start it 30 mins later it starts but is shaking very badly. I turn it off and call for a tow to the dealership. I go back and start it an hr later it starts fine and runs fine. I get it towed to the dealership and they keep it for 1 1/2 days they find nothing wrong saying everything is running the way it is designed to run. I go and pick it up and they state they completely inspected and drove multiple times there is nothing going wrong. I take the car and drive it for 3 mins around the block then park the car engine shuts off on its own but everything is still on message states engine stopped power steering low. Took it back the dealership has no idea what’s going wrong. This is a concern because it can happen while driving and the car will stop on its own and cause an accident. This needs to be addressed due to the dealership not knowing what is going on and it being a safety concern.
Nov 08, 2025
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
May 10, 2025
While parked car engine stopped and got a message that said “ Steering Wheel Power Low”. Windshield wipers had been on for a while. Car will not start.
Feb 06, 2025
VEHICLE SPEED CONTROL
2 complaints
The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600.
Dec 16, 2025
Crash: 1
Injuries: 1
On July 27, 2025 I was pulling into a parking space at a local pharmacy. I had removed my foot from the accelerator pedal and it was resting on the brake pedal. My 2024 Hybrid Rav 4 lurched suddenly and then accelerated at a fast rate of speed. It was as if the vehicle was possessed. Although I braked, I was not able to stop the vehicle before damage was done to the front end. I have reported this incident to Toyota and they sent someone to download the analytics from the black box. I have a copy of that report. I believe Toyota is responsible for the repair of this vehicle which had less than 5.000 miles on it at the time of the incident. My vehicle had been serviced at a Toyota dealership on 7/23 for it's 5,000 mile service. I am now scared of my own vehicle and fear this will happen again.
Aug 18, 2025
Crash: 1
VISIBILITY/WIPER
2 complaints
The windshield has a huge blurriness that started forming few weeks ago and has expanded across driver's side of view. The blurriness on the windshield severely affects visibility as it makes the driving difficult, especially at night. We are certain and consulted with another person working at another dealership who said that the blurriness can only be caused by defective glue between the two windshield panels. However, the inspection at the AutoNation Buena Park dealership concluded the windshield blurriness to be caused by external factors and not a factory defect. This makes no sense as we cannot touch or influence what's inside the windshield.
Sep 04, 2025
Small stone hit front windshield exactly in middle where window wiper sensor attaches and windshield split down the middle in two. Something is defective with these windshields. This is NOT normal to completely split like this.
Jul 13, 2025
TIRES
2 complaints
Tire size 225/65R17 On [XXX] the front tire on the passenger side blew out on [XXX] just west of the exit to [XXX] as I was driving from Warren MI to Horseheads NY. I was able to safely steer off the highway to the shoulder. A man stopped to help, he put the donut on the car and put the blown out tire in the cargo space. I have the tire in my garage. I drove off the highway a few miles to the exit for Hornell NY and called Williams Toyota in Elmira NY, they had a replacement tire in stock but couldn’t fit me into their service schedule until July 15, 2025. I had to extend my stay in Horseheads by 2 nights so in addition to the cost of mounting and balancing the new tire I had to pay for 2 extra nights at the hotel where I was staying. I bought my RAV4 from Golling Toyota in Warren MI in February of 2024, it had 9843 miles on it, the tire was original equipment, and I have had the tires rotated as required by the maintenance schedule. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 06, 2025
225/60/18
Sep 02, 2024
FORWARD COLLISION AVOIDANCE
2 complaints
On my way home from work it started to rain, and my pre-collision light came on. The rain slowed down as I was home put the vehicle in park to take a picture of the pre-collision light, and the light went off. This happens around October to December of 2024. I checked and cleaned Front windshield and front Toyota emblem. I couldn't find anything wrong. One day in January 2025 after church on a sunny day as soon as I put my vehicle in gear the pre-collision light came on again which I was able to get a picture of. Each time I checked windshield and front emblem and found nothing wrong. I took the vehicle to Hendrick Toyota to have the pre-collision light checked January 23, 2025. I was told no codes were found and the reason my light came on it because my vehicle sensor is dirty. I told the service adviser when my light went of the vehicle was clean including all the sensor. The only reason the vehicle was dirty was because it had snowed the day before and I had to drive in the snow, slush, and salt to get to the dealership. I also informed them this not my first vehicle with forward Collison sensor. I had owned 3 Toyota Corolla with the same tocology. I was also told by another service advisor that She has seen other Rav4 with pre-collision light problems. About one week after dealership checked the pre-collision sensor it came on again and once again, I checked and made sure all sensors were clean. April 4/28/2025 I brought the vehicle to the dealership again to have the pre-collision sensor checked. This time they said they found codes from way back. I asked them how far back and were these codes back from my first service. Service adviser didn't know. But on my paper receipt it said they didn't find any codes but notice a very small rock chip in the glass and blamed it on that, which was not there when my problem had started with my issue of the pre-collision light. They said replace the windshield and that should fix it. I was told by another service advisor,
May 18, 2025
The contact owns a 2024 Toyota Rav4. The contact stated while driving at an undisclosed speed, the pre-collision warning light illuminated. In addition, the contact stated that the pre-collision warning light illuminated; however, the warning light did eventually go off. The contact stated that the vehicle was taken to the dealer, however the cause of the failure was not determined. The contact was informed that the failure was due to a dirty screen and a rock chip in the windshield. The contact was informed that the front windshield needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
May 16, 2025
POWER TRAIN,ENGINE
2 complaints
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Apr 17, 2025
The contact owns a 2024 Toyota Rav4. The contact stated that the vehicle was leaking oil. No warning lights were illuminated. The contact stated that after the first failure, the vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted, and the vehicle was taken back to the dealer and an undisclosed part was cleaned; however, the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.
Jan 06, 2025
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
2 complaints
Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by fire Dept requiring jaws of life and removing windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled
Nov 25, 2024
Crash: 1
Injuries: 2
Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by Fire Dept requiring jaws of life and removal of windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled
Nov 09, 2024
Crash: 1
Injuries: 2
STRUCTURE,UNKNOWN OR OTHER
2 complaints
This incident occurred on the morning of [XXX]. I was driving my new, 2024 Toyota RAV4 hybrid on the highway (it has less than 20,000 miles on it). There were no vehicles or other obstacles or road debris of any kind near me. I suddenly heard an incredibly loud, explosive sound. It was like a gunshot or as if a body had fallen on my roof. I then heard the noise of wind. My sunroof had exploded. Fortunately, I had the sunroof and the interior screen closed, so glass did not fall into my car. Once I was able to pull over, I examined the sunroof to find it had shattered and there was no indication of anything falling on or colliding with it. I took two photos and proceeded slowly to the Toyota dealer (Ourisman Toyota in Richmond, Va.) where I purchased the car brand-new/off-the-truck in February 2024. The dealer stated that they would not cover glass, including a spontaneously exploding sunroof on a new car, and so I am required to pay out of pocket. Although fortunately I was able to keep control of my car and was not injured, this was a serious and dangerous event. (Note, I was unable to upload the photos below, but have them available.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 15, 2024
Moon roof spontaneously shattered while driving. No impact from any object caused this, no other vehicles around and vehicle was only at 5 MPH at time of shattering. It’s as if the glass just shattered outwards from inside the cabin of the vehicle. Showered driver with glass and could have caused injury especially if glass fell into eyes.
Jan 31, 2024
STEERING,UNKNOWN OR OTHER
2 complaints
I bought a brand new 2024 Toyota Rav4. It was raining heavy, I drove through some deep puddles. I parked at my jobs parking lot, let my car idle for a few minutes, and I received a message on the dash "Engine Stopped. Steering Power Low." I went out 2 hours later, tried again, same message. Waited all day, even called a Tow truck. Right when tow was about to show up, I started the car again, no message, and car was fine. I told dealership, and they told me it was because the engine got water in it. But looking online it's because of a faulty battery or alternator from the factory. Two days later, it happened AGAIN as I was parking. I saw the warning momentarily as I was turning off the car. I turned it back on again, and no message. Please look into this. I fear for everyone who buys a Rav4 from the factory. It seems to be a common occurrence for brand new Rav4, not just a one or two happenstance.
May 04, 2024
Rav 4 will randomly shake and turn off saying engine stopped steering power low.
Apr 05, 2024
SUSPENSION
1 complaint
Refusing to replace bad suspension components under warranty due to Toyota being above the law and more concerned about profits than safety on the road ways.
Nov 18, 2025
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Front camera quit working and it costs 2000 to replace which is absolutely ridiculous for a 2024 car. It should not have went out in a year and a half. It causes all the safety things on the car to not work properly.
Nov 14, 2025
BACK OVER PREVENTION
1 complaint
The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer!
Nov 06, 2025
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2024 Toyota Rav4. The contact stated that while driving at 5 MPH into a parking space, the vehicle experienced unintended acceleration three times and crashed into a guard pipe. No warning light was illuminated. The air bags failed to deploy. The front passenger's side seat belt was loose and failed to restrain the contact's husband in his seat. The contact stated that the front passenger's side seat belt failed to retract after the crash. The contact and her husband did not sustain any injuries, and no medical attention was received. A police report was filed. The vehicle was towed to the dealer, but had not yet been diagnosed or repaired. The dealer informed the contact that an engineer would inspect the Event Data Recorder (EDR) in three months. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.
Nov 04, 2025
Crash: 1
VEHICLE SPEED CONTROL,LANE DEPARTURE
1 complaint
The contact owns a 2024 Toyota Rav4. The contact stated that while releasing the accelerator pedal, the vehicle quickly surged or jerked forward, like the vehicle would unintendedly accelerating. The contact became aware of a delay in the light on the side view mirror being illuminated whenever there was a vehicle approaching in the blind spot. The contact was unable to recall if a dealer or an independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Oct 16, 2025
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
Had to have my 2024 Toyota RAV 4 towed for a second time in 2 month after driving in heavy rain. During the first instance, I drove less than 10 miles on the highway in very heavy rain. Arrived at my destination, put the car in park and the engine and RPM meter started pulsating, revving feeling as if the car were going to stall. Turned the engine off, had the vehicle towed to the dealership who found "no issues" with the car. Again on September 23, 2025, I drove through a heavy rain storm, arrived a my destination and again the engine/RPM were pulsating/revving. An hour later when I went to leave (in no rain), started the vehicle and the engine began to sputter, all warning lights on the dash board went on including in part "Parking Support Brake Malfunction Visit Your Dealer", "Pre-Collision System Malfunction Visit Your Dealer" and "Engine Stopped Steering Power Low", and the engine sputtered and shut off. Had the vehicle towed to another dealership where it has been for 5 days with the technician telling me he cannot replicate the issue. This is a serious problem for a new vehicle with 17k miles. Not only is this is a safety risk due to vehicle failure/shut down, it is a serious defect in a product that I paid $40,000 for. Please do all that can be done to force Toyota to fix this issue, as it appears based on review of similar complaints on this website that this is happening quite a lot. Separately, it is more than concerning that total engine failure does not generate codes sufficient for Toyota technicians to diagnose such a fatal problem.
Sep 28, 2025
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
I was heading south on I-495 (Massachusetts) in right lane at just under 65 mph. I had just passed an entrance ramp and overpass. A car was entering I495 on my right and coming up to speed. The car entered my lane from his entrance ramp to the right most lane in front of me. The car was about 20 feet in front of me. The entering car's speed was was greater than mine. When the second the car left the entrance ramp and pulled into my lane about 20-30 feet in front of me, my brakes slammed on, causing me and my passenger to lurch forward. My seat belts protected me and my passenger from harm, but it scared the **** out of us. This kind of nonsense of so-called "safety features" has to stop. Its bad enough that I have to put up with a car that stalls out when the car stops, even for a second, but what happened above is unacceptable as a "safety feature." I could have easily reacted by jerking the steering wheel to the right and gone off the road at full speed, fast enough to roll the car causing considerable harm to life.
Aug 27, 2025
VISIBILITY
1 complaint
The contact's daughter leased a 2024 Toyota Rav4. The contact stated that after receiving the vehicle from service, the contact noticed a glare on the windshield and a cloudy film, causing difficulty in seeing while driving day and night. The contact's daughter reached out to the dealer, who diagnosed the vehicle; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the issue and informed the contact to take the vehicle back to the dealer for assistance. The failure mileage was 6,000.
Aug 22, 2025
STEERING,SEAT BELTS,SERVICE BRAKES
1 complaint
Brakes failed to respond wheels locked and steering shut down
Jul 31, 2025
Crash: 1
Injuries: 2
POWER TRAIN
1 complaint
Car is one year old, 13k miles and is having transmission issues, most likely related to e-CVT system. When braking you can hear grinding sounds from under the middle of the car. Acceleration is sluggish going up hills and engine seems to slip or race going down hills. Car is being taken to dealer Tuesday July 15 for diagnostics. No warning lights appeared on dash and no alerts on my mobile app. Internet search shows other RAV4 AWD Hybrids are experiencing the same issues.
Jul 11, 2025
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Jun 28, 2025
STEERING
1 complaint
It has happened two times. When is raining if you stop the car put it in park. The car starts to shake and it shuts off. Called road assistance brought it to the dealer. And they said there is nothing wrong with it. After researching it seems to be an ongoing issue several rav 4 owners 2024 xle have reported it on line. After a few minutes. The car starts up
May 09, 2025
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Apr 30, 2025
AIR BAGS,FORWARD COLLISION AVOIDANCE
1 complaint
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Apr 10, 2025
Crash: 1
Injuries: 1
STRUCTURE,FORWARD COLLISION AVOIDANCE
1 complaint
- While driving the vehicle engaged in the automatic emergency breaking system due to the car in front of me, the car was awaiting to turn left, but my lane was clear and I actually did not have the car in front of my vehicle. - While driving to work, at about 40 miles per hour speed, during a not so windy day, in an non-graveled road, my sunroof glass shattered out of nowhere. the dealership checked the affected area and confirmed there was no foreign objects that might have caused the incident. (not covered under warranty)
Apr 01, 2025
SERVICE BRAKES,SERVICE BRAKES, HYDRAULIC
1 complaint
I noticed at 3 thousand miles my abs light would come on and the abs would kick in and hear a grinding noise when braking over a slight dip in the road and entering a parking lot (breaking on incline slope or decline slope. I brought it into the Toyota dealership and they said they looked at everything (only 5 minutes) and nothing was wrong with brakes. The abs kicking in while braking on dry pavement has never gone away. At about 28,000 miles, i started to hear a brake squeaking noise coming from the front drivers side tire while braking at slow speeds, and when backing up. It came and went and now it is consistent and does it all the time and also squeaking when not breaking and turning to the right. I had a mechanic remove my tire and he said the bolt to the brake caliper is loose and the caliper itself is loose and that the brake pads are fine. I am now seeing there is a safety recall for this exact complaint for my exact car, Toyota rav4 hybrid 2024 , however, when checking if my vechile is part of the recall, by entering my VIN #, it says my vehicle is not part of this recall. This needs to be addressed and fixed by Toyota as this is a manufacturing defect. A caliper bolt should not come loose on its own if properly installed.
Mar 13, 2025
AIR BAGS,SEAT BELTS
1 complaint
Yo me desplazaba en mi vehiculo una FAV4 2024, cuando impacte con una malta de palma, chocando mi vehiculo de frente, lo cual las bolsa de aire no abrieron y choque contra el guía porque el cinturón de seguridad tampoco respondio lo cual me ocasionó lecciones de en la cara y la lengua
Feb 12, 2025
Crash: 1
Injuries: 1
LATCHES/LOCKS/LINKAGES
1 complaint
While I'm driving 2024 RAV4 hybrid, driver side door suddenly got opened (it was looselu hanging itself without fully being opened so I immediately grabbed it). As the vehicle was in driving, all doors were locked, and yet the driver side door suddenly got unlocked, and I had to stopped the car. I was lucked I was not on freeway. This could have been a huge accident if it got fully opened. I tried to call Toyota to report this but as this was around 6:05pm, there were closed. Also, Toyota doesn't make it easy to report issues.
Jan 24, 2025
STEERING,ELECTRICAL SYSTEM
1 complaint
My 2024 Rav 4 showed a power steering level low message on my dash then powered off, after I was sitting in a parking lot for 10 mins in park, windshield wipers had been going that day. Tried restarting - vehicle did restart but seemed to have issues, was shaking slightly, let me drive for about a minute more in the parking lot then had a message showing to park in safe place and power steering level low and vehicle shut off again. Started vehicle about 15 mins later and everything was fine, did not experience issue again that day or next day so far. I feel I have an unreliable vehicle - what if this happened on the highway and my car just shut off in traffic, how dangerous this issue is. Several other complaints online also regarding use of windshield wipers and electrical power steering issues happening in correlation with one another. I took my vehicle to smart Toyota after this happened but no techs were left for day. Manager said power steering is all electrical / no actual fluid. I have appt with my Toyota dealership in town for next week but without the issues on my dashboard any longer (no error message on my dashboard now) I was told they don’t know if they’ll be able to find anything wrong. This is extremely upsetting and I worry about my safety and others that this is happening to. It is a serious concern.
Dec 28, 2024
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
While sitting idle in the parking lot at work, I suddenly got a "engine off steering power low" warning on my vehicle. The check engine and power steering warning lights came on. I could no longer operate the vehicle. When trying to restart the vehicle, it started up but the entire vehicle began shaking and the engine shut off again. I have researched this problem on Toyota and Rav4 forums online, and this problem has been happening to a lot of Rav4 owners. I had the vehicle towed. Toyota claims that everything is fine and they cannot find the cause of the problem. Some owners have reported that water is getting into the engine because of a faulty lower area intake tube. One user said that Toyota specifically told them to make a complaint here so that is what I am going to do as well. I no longer feel safe operating the vehicle and I am in a constant state of worry while I am driving. Other owners have reported near misses/accidents because of this problem. There were no symptoms/messages/warnings before this problem suddenly happened all at once.
Dec 18, 2024
EXTERIOR LIGHTING
1 complaint
The contact owns a 2024 Toyota Rav4. The contact stated while driving approximately 10 MPH, the headlights failed to properly illuminate the road above the hood level, nearly causing the vehicle to strike a pedestrian on the passenger's side of the vehicle. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 100.
Nov 13, 2024
Crash: 1
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2024 Toyota Rav4. The contact stated while starting the vehicle, the hood was shuddering significantly. Additionally, the contact stated while driving at various speeds, the hood shuddered and rose continuously while remaining closed. The contact pulled over to the side of the road each time the failure occurred due to safety concerns. The contact stated that the failure had reduced the ability to pay attention to the road while driving. The dealer was notified of the failure and informed the contact that it was a known issue. The manufacturer was notified of the failure and informed the contact that the failure occurred because the hood was no longer made with metal material but with aluminum material. The manufacturer referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The VIN was not available.
Oct 29, 2024
WHEELS
1 complaint
- Passenger side rear tire failed - Tire is at dealer and available for inspection - Extremely dangerous situation, tire failed on a section of interstate highway under construction. Only 2 lanes available and they were narrower than normal width. Part of the shoulder was converted to driving lane so almost no shoulder to pull off on. The incident happened on a Sunday afternoon and interstate was extremely busy with weekend traffic. My wife was extremely lucky not to be involved in a serious accident. - Tire has not been inspected by anyone other than the car dealer - If the tire pressure warning light came on it wasn't noticed. There were no symptoms or warnings prior to the failure.
Oct 23, 2024
FUEL/PROPULSION SYSTEM
1 complaint
After parking car in driveway, a puddle of fuel is left directly under fuel tank. Girlfriend thought it was ac condensation. I stuck my finger in puddle and smelled the gasoline. Girlfriend is taking car to dealer.
Oct 22, 2024
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
On 3 separate occasions, when pulling out into traffic, the car wrongly senses oncoming traffic as being too close and slams on the brakes once you're out in a lane, preventing acceleration and leaving you stuck and at risk of being hit from oncoming traffic.
Sep 29, 2024
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while driving into a parking speed at a low rate of speed, the contact pressed the brake pedal to stop but the vehicle suddenly experienced unintended acceleration. The contact indicated that the vehicle accelerated forward and crashed into the parked vehicle ahead. During the incident no injuries were reported and a police report was taken at the scene. The vehicle was later driven to the local dealer. The cause of the failure was not determined and the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 500.
Sep 26, 2024
Crash: 1
SEAT BELTS
1 complaint
This was a rental car. The center rear seat harness is locked so it cannot be used. Pulling lightly, or with any degree of resistance, will not allow the shoulder strap to be loosed so it can be used. As a result a passenger cannot be seated in the center of the rear bench seat. Also, the cover assembly for the rear cargo area was installed incorrectly so it cannot be pulled out and secured to the slots. It appears this was a dealership prep mistake.
Aug 07, 2024
POWER TRAIN,HYBRID PROPULSION SYSTEM
1 complaint
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
Aug 05, 2024
Crash: 1
VISIBILITY,STRUCTURE,VISIBILITY/WIPER
1 complaint
Hood shakes in the middle presenting the appearance that the hood will open on its own, side mirrors shake causing distorted view
Jul 07, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
The car self accerated while I was pulling into a parking spot and hit a cement wall. The brake sign came on and I braked. Damage to the front of vehicle and the collision sensor was demolished.
May 31, 2024
ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE
1 complaint
I was pulling into a parking spot in a parking garage. My foot was off the accretor ready to brake and then the car self accelerated and hit the cement wall. The red brake light came on and I slammed on the brake but the damage was done. The front bumper was cracked on the left side and dented on the right side. There whole front end was scraped and scratched. The collision sensor is damaged
May 30, 2024
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I have driven 20 years in USA, where I had observed a debris (dirt/ rock) from road hitting the wind shield and have never had damaged by car wind shield. My new TOYOTA RAV4 xe, wind shield cracked by UN-noticeable debris hitting it. Wind Shield quality has been compromised by TOYOTA. It is so thin and week that it gave way. I lost confidence in Toyota and feel nervous as similar damage may happen in future also. How can you ensure that they recall and install better wind shield. Dealers sell Warranty for the same when we buy new cars, so that Financial impact is taken care by additional 3-4 K. $ warranty sale. But what about Passenger in front if the windshield breaks and cause face / eye injury. The wind shield of RAV4 is too thin for it large area (size). It may be OK for windows and rear, but not OK for front. Do they test the impact test on Wind shield (1/2 cm stone or ice (hail) hitting the wind shield from their vendors? Toyota is not considering this in Manufacturing Warranty. Relying on Toyota's quality, i denied Dealer's warranty, as I am a safe driver (no incidence in my 40 years of driving. Toyota should reimburse and provide High quality Wind shields. Yours sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
May 26, 2024
POWER TRAIN,SERVICE BRAKES
1 complaint
I'm driving a rental Toyota RAV4. I stopped the car at a curb, pushed the button to turn off the engine, and got out. There was a beeping sound (accessory on beep). I ignored it, as I wanted to quickly check something outside. I started to walk away and someone yelled 'car rolling'. I ran back, couldn't block the heavy car, opened the door and jammed on the foot brakes. Then I noticed the car was still in Drive. With no engine-transmission torque against the wheels. The car is proximity-keyed, but does not require the transmission to be in the Park position, to turn the engine off. This has happened twice in my driveway as well. In retrospect I'm lucky not to have been struck or run over by the car or clipped by the door. -------- Yes I 'should' have put it in park. But every regularly keyed vehicle I have driven won't let me remove the key until it is in Park, and as I said this has happened when I was doing other things in the car in my driveway. Going proximity keyless has dropped the transmission interlock requirement. This is a recipe for disaster.
Apr 13, 2024
4.3/5.0
22 reviews

Frequently Asked Questions

How many problems does the 2024 TOYOTA RAV4 have?

The 2024 TOYOTA RAV4 currently has 123 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2024 TOYOTA RAV4?

The most common problems reported for the 2024 TOYOTA RAV4 are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2024 TOYOTA RAV4 problem data come from?

All problem and complaint data for the 2024 TOYOTA RAV4 comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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