How many problems does the 2004 TOYOTA Sienna have?

The 2004 TOYOTA Sienna currently has 2062 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2004 TOYOTA Sienna?

The most common problems reported for the 2004 TOYOTA Sienna are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2004 TOYOTA Sienna problem data come from?

All problem and complaint data for the 2004 TOYOTA Sienna comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2004 TOYOTA Sienna Problems

STRUCTURE

722 complaints

The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in NHTSA Campaign Number: 08V244000 (STRUCTURE); but parts were on back order. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

Aug 08, 2025

Passenger right slider Will not open! Only opens About 8 inches. This is a safety hazzard for a passenger back seat r/h! This is well known condition! Could be deadly, in the right Surcomstance

Feb 01, 2022

PART # 69300-08011 REAR LEFT DOOR LATCH WITH POWER SLIDING DOOR MALFUNCTION CAUSING A SAFETY PROBLEM DOOR REMAINED OPENING AND CLOSING COULD CAUSE PASSENGER OR ITEMS TRANSPORTING TO FALL OUT OF VEHICLE .IT ALSO CAUSED BATTERY TO DRAIN VEHICLE WOULDN'T START WITHOUT BEING JUMPED EVEN REPLACED BATTERY WITH A NEW BATTERY SAME THING HAPPENED . THIS PART HAS BECOME A PROBLEM IN MANY OF THESE 2004 TOYOTA SIENNA MINI VANS . A SAFETY RECALL NEED TO BE CONCIDERED .

Feb 14, 2021

ONE OF THE TWO SUPPORT CYLINDERS FOR THE REAR HATCH ON OUR 2004 TOYOTA SIENNA FAILED IN FALL 2019, SO THE REAR HATCH WOULD NOT STAY UP. THE LIFTGATE SUPPORT CYLINDERS HAD PREVIOUSLY BEEN REPLACED BY TOYOTA UNDER RECALL. WE PURCHASED TWO NEW SUPPORT CYLINDERS, TOYOTA PART #68905-AE022'SUPPORT CYLINDER' FROM CAMELBACK TOYOTA IN PHOENIX, AZ, D/B/A TOYOTA PARTS FACTORY, BY MAIL, SHIPPED 11/19/19. I INSTALLED BOTH OF THE NEW SUPPORT CYLINDERS WITHIN A COUPLE OF WEEKS. NOTE THAT BOTH OF THE OLD SUPPORT CYLINDERS WERE REPLACED WITH NEW TOYOTA PARTS, NOT JUST THE ONE WHICH HAD FAILED. HOWEVER, WITH THE NEW SUPPORT CYLINDERS, WHEN THE WEATHER GETS COOL (BELOW 50 F) AND THE LIFTGATE IS OPENED USING THE ELECTRIC OPENER, THE LIFTGATE GETS PART WAY UP AND REVERSES, COMING DOWN UNEXPECTEDLY. THIS REPRESENTS A SAFETY HAZARD, AS THE DOOR CAN HIT SOMEONE STANDING BELOW IT. THIS IS EXACTLY THE BEHAVIOR FOR WHICH TOYOTA ISSUED THE RECALL ON THE SUPPORT CYLINDERS. THE UNEXPECTED REVERSING HAPPENS ON LEVEL GROUND WITH NORMAL USE OF THE LIFTGATE. IT STARTED HAPPENING SHORTLY AFTER THE NEW SUPPORT CYLINDERS WERE INSTALLED. TOYOTA CUSTOMER SERVICE TODAY TOLD ME THAT THEY WOULD NOT WARRANTY THE SUPPORT CYLINDERS, EVEN THOUGH THIS IS A SAFETY ISSUE. AS THE PROBLEM STARTED OCCURRING WHEN THE 2019 SUPPORT CYLINDERS WERE ESSENTIALLY NEW, THERE IS NO ASSURANCE THAT REPLACING THEM AGAIN WOULD SOLVE THE PROBLEM. IT APPEARS THAT TOYOTA IS SELLING REPLACEMENT SUPPORT CYLINDERS WHICH DO NOT MEET THE LIFTGATE'S SUPPORT REQUIREMENTS.

Feb 01, 2021

Injuries: 1

BOTH POWER SLIDING DOORS FREEZE SHUT ANY TIME THERE ARE FREEZING TEMPERATURES AND ANY MOISTURE, AND CANNOT BE OPENED EITHER WITH POWER OR MANUALLY. ATTEMPTING TO OPEN A DOOR WILL ONLY OPEN IT 1/4", SUFFICIENT TO ACTIVATE THE DOME LAMPS, BUT THEN WILL NOT CLOSE. AFTER DRIVING AND WARMING UP, THE DOOR MAY RANDOMLY OPEN AT ANY TIME, PRESENTING A SAFETY HAZARD.

Jan 12, 2020

+ 717 more complaints for this component

LATCHES/LOCKS/LINKAGES

150 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SLIDING DOOR MALFUNCTIONED AND BECAME VERY DIFFICULT TO OPEN. THE CONTACT MENTIONED THAT THE LATCH WOULD NOT RELEASE TO OPEN AND THE HANDLE BROKE AFTER TRYING TO PULL THE DOOR OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE DEALER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 160,000.

Jun 18, 2012

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN DEPRESSING THE BUTTON TO ACTIVATE THE SLIDING DOOR, THERE WAS AN ABNORMAL NOISE BUT THE DOOR WOULD NOT OPEN. THE DOOR COULD ONLY BE OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 102,085 AND THE CURRENT MILEAGE WAS 122,055. UPDATED 07/06/12 *BF UPDATED 07/17/12

Jun 01, 2012

THE PASSENGER POWER SLIDING DOOR BEGAN MAKING A TERRIBLE NOISE. WHEN WE LOOKED INTO THE MATTER, WE SAW THAT THE MECHANISM THAT CONTROLS THIS IS A CABLE THAT IS EXPOSED TO THE ELEMENTS. THE CABLE HAD RUSTED AND SNAPPED. THIS IS OBVIOUSLY A VERY POOR DESIGN AND SHOULD BE RECALLED. *TT

Jan 18, 2012

THE CABLE ON THE AUTOMATIC SLIDING DOOR FRAYED AND BROKE, PREVENTING THE DOOR FROM SECURELY CLOSING. FOR THAT DAY, THE DOOR WOULD SLIDE OPEN OR SHUT DEPENDING ON HOW I DROVE AND THE ANGLE OF THE TERRAIN. THEN LATER IN THE DAY, THE DOOR WOULD NOT CLOSE AT ALL. I WAS ABLE TO SLIDE IT SHUT ABOUT HALFWAY AND THEN IT WOULD GET STUCK. I FIGURED OUT THAT THE BROKEN CABLE WAS GETTING TANGLED IN THE DOOR, PREVENTING IT FROM CLOSING SO I HAD TO CUT THE CABLE TO CLOSE THE DOOR. A LOOSE DOOR LIKE THIS IS DANGEROUS BECAUSE IT IS HEAVY AND WOULD SOMETIMES SLIDE BACK ON THE KIDS. THIS DOOR IS A VERY HEAVY DOOR AND CAN EASILY HURT SOMEONE. THE COST TO REPAIR IS PROHIBITIVE SO WE HAVE HAD TO SWITCH THE DOOR TO BE USED MANUALLY, BUT SOMETIMES IT STILL DOES NOT LOCK IN PLACE IN THE OPEN POSITION. *TT

Oct 26, 2011

POWER SLIDING DOOR LOCKS AND WONT OPEN. ITS A SIMPLE POWER DOOR LOCK, WHEN MALFUNCTION, NO ONE CAN OPEN THE DOOR, AND ITS SERIOUS RISK HAZARD. TOYOTA DEALER CHARGES $700 TO REPAIR A DOOR BECAUSE THEY SAY THE WARRANTY OVER AFTER 30K MILES. *TT

Sep 28, 2011

+ 145 more complaints for this component

STRUCTURE,LATCHES/LOCKS/LINKAGES

142 complaints

WHEN OPEN OR CLOSE THE DRIVER SIDE FRONT DOOR, THERE IS A LOUD POPPING SOUND. THE WELD-ON HINGE BETWEEN THE DOOR AND THE BODY IS BROKEN. TOYOTA DEALERSHIP INFORMED US THAT THE PROBLEM WILL DETERIORATE IN THE COMING DAYS. THE DOOR WILL SWING FREELY WHEN OPEN, POTENTIALLY HIT PEOPLE AND OTHER CARS NEAR BY. THE WINDOW ON THE DOOR MAY GET STUCK AND NOT ABLE TO BE OPENED OR CLOSED. TOYOTA WAS AWARE OF THIS PROBLEM AS EARLY AS 2007. IT ISSUED TWO WARRANTY EXTENSIONS BUT TOLD THE OWNERS TO KEEP THE WARRANTY LETTER IN FILE IF THE PROBLEM DID NOT OCCUR. I FOLLOWED TOYOTA'S INSTRUCTION AND KEPT MY WARRANTY EXTENSION IN FILE SINCE THE SYMPTOM IN MY CAR DID NOT OCCUR AT THE TIME. HOWEVER, WHEN THE PROBLEM DID OCCUR LAST MONTH, TOYOTA REFUSED TO HONOR IT, CLAIMING THE WARRANTY HAS EXPIRED AND I AM NO LONGER COVERED. THEY DID OFFER $350 TOWARDS THE REPAIR BUT I WOULD LIKE TO GET YOUR HELP TO COVER THE FULL REPAIR COST. THIS IS A CRYSTAL CLEAR CASE OF A PROBLEM CAUSED BY AN INHERIT MANUFACTURE DEFECT. TOYOTA SHOULD HAVE ISSUED AN UNCONDITIONAL RECALL AND FIXED IT FOR ALL IMPACTED CUSTOMERS BECAUSE OF ITS SAFETY CONSEQUENCES. INSTEAD, THEY KEPT EXTENDING THE WARRANTY, HOPING OLDER CARS EXPIRES BEFORE THIS PROBLEM WAS UNCOVERED. PLEASE NOTE THAT THIS IS A WELL KNOWN PROBLEM AND OTHER SIENNA CUSTOMERS HAVE DESCRIBED THE SAME PROBLEM AND SYMPTOMS THAT MY DEALERSHIP DESCRIBED (SEE HTTPS://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-VAN-DOOR-WELD-ISSUE-CREATING-POPPING-NOISE/101820339938012)

Aug 02, 2014

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SLIDING DOOR MALFUNCTION. *SMD THE CONSUMER STATED THE LEFT SLIDING DOOR CAME OFF TRACK, AFTER THE CABLE SYSTEM MALFUNCTIONED. WHEN THE DOOR FELL DOWN TO THE SIDE STEP, IT SHATTERED THE LEFT REAR WINDOW.

Feb 04, 2013

2004 TOYOTA SIENNA XLE LIMITED. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH DOORS ON VEHICLE. *SMD THE CONSUMER STATED THE REAR LIFT GATE WAS REPAIRED SEVERAL TIMES. THE CONSUMER WAS INFORMED THERE WAS A RECALL INVOLVING A PARTICULAR PART ON THE VEHICLE, AND SHE HAS BEEN HAVING PROBLEMS EVER SINCE. THE CONSUMER STATED WHEN SHE OPENED THE LIFTGATE, IT WOULD FLY OPEN TOO QUICKLY AND WHEN SHE CLOSED IT, IT WOULD ESSENTIALLY CRUSH SOMEONE UNTIL IT FINALLY RE-OPENED. THE CONSUMER STATED THE SAFETY MECHANISM WAS CLEARLY FAULTY. APPROXIMATELY TWO WEEKS AGO, THE LEFT REAR SLIDING DOOR BECAME DIFFICULT TO OPEN AND CLOSE.

Dec 27, 2012

ONE REAR SLIDING DOOR COMES OPEN AFTER LATCHING (ONCE WHEN THE SIENNA HAD STARTED MOVING) AND CAN ONLY BE SECURELY CLOSED BY AN ADULT STANDING OUTSIDE OF THE DOOR, PUSHING WHEN IT LATCHES AND QUICKLY HITTING THE POWER LOCKS. THE OPPOSITE REAR SLIDING DOOR: AFTER IT FULLY OPENS, IT "BOUNCES BACK" AND BEGINS TO CLOSE AGAIN. A CHILD CANNOT STOP IT; AN ADULT MUST STAND THERE AND USE FULL FORCE TO STOP IT FROM CLOSING. THERE HAS BEEN MORE THAN ONE INCIDENT WHERE A CHILD WAS NEARLY CAUGHT BY THE CLOSING DOOR AND ONLY MISSED INJURY WHEN HIS MOTHER SIMULTANEOUSLY PUSHED HIM BACK INTO THE VEHICLE AND PUT HERSELF BETWEEN THE MOVING DOOR AND THE BODY OF THE SIENNA. ORIGINALLY THIS WAS HAPPENING INTERMITTENTLY BUT IS NOW NEARLY CONSTANT. ORIGINALLY TOYOTA DENIED KNOWLEDGE OF AN ISSUE, AND THEN SENT A "TOYOTA CARES" WARRANTY ENHANCEMENT NOTICE FOR 04-07 SIENNAS WITH THIS ISSUE. BROADWAY TOYOTA REQUIRED THAT WE PAY FOR AN HOUR OF LABOR ($95) TO CHECK OUT THE PROBLEM, AND SAYS THAT IT ISN'T COVERED ON ONE SIDE BECAUSE IT IS A DIFFERENT PART THAN WHAT IS COVERED (ALTHOUGH THE PROBLEM IS THE SAME) AND ON THE OTHER UNLESS WE HAVE COSMETIC DAMAGE REPAIRED FIRST, AND THEN PERHAPS NOT THE OTHER SIDE EITHER. SO THEY MADE MONEY AND DID NOTHING AND WE STILL HAVE A DANGEROUS VEHICLE. *TR UPDATED 03/12/13

Nov 28, 2012

POWER SLICING DOOR CABLE ASSEMBLIES...... WORK AND THEN NOT WORKING ON AND OFF... DID NOT FILE COMPLAINT BEFORE BECAUSE CHILDREN COMPLAIN NOT WORKING BUT WHEN I TRIED... IT WORKS ABOUT 4 TIMES IN THE PAST. FIRST INSTANCE IN 2008. //// NOW NOT WORKING COMPLETELY/STUCK. THE POWER IS WORKING, BUT LOCK APPEAR STUCK TO WHERE THE LOCK BUTTON WONT UNLOCK SO DOOR CAN NOT BE OPEN BY BUTTON OR MANUALLY. ***** THE WARRANTY IS 120,000 MILE FOR POWER SLICING DOOR CABLE ASSEMBLIES .... MY CAR DOOR IS COMPLETELY STUCK / WONT OPEN NOW AT 142,000. *TR

Nov 19, 2012

+ 137 more complaints for this component

STEERING

105 complaints

While driving typically around 35 mph and either left or right turn the vehicle traction control engages and the van brakes and steering is affected. The roads have always been dry and in each instance the speed of the van was at or below the speed limit - traction was never lost and yet the traction control engaged as if we were in a skid. This occurred at least 12 times while driving to and from a day trip in the mountains (windy road). It has also happened multiple times at around 50 mph while turning left on a nearby flat freeway. An independent service shop has not been able to replicate the problem. The safety of the driver and passengers were at risk when it occurred on the freeway as a driver behind us got close to rear ending the van while it was in its brake mode.

Feb 11, 2025

WE BOUGHT THIS CAR ABOUT 1 1/2 YEARS AGO. AFTER HAVING IT FOR A BIT WE LEARNED OF THE PROBLEM. YOU WILL BE DRIVING DOWN THE ROAD (DRY, SUNNY DAY) AND ALL OF A SUDDEN THE CAR WILL START BEEPING, THE TRACTION CONTROL WILL KICK IN AND START PRESSURE BRAKING THE CAR. THE CAR THINKS IT PULLING YOU OUT OF A SKID, SO YOU HAVE TO STRONGLY HOLD THE STEERING WHEEL. IT'S TERRIFYING! I FEEL LIKE THE CAR IS GOING TO PULL ME OFF THE ROAD. I WON'T DRIVE THE CAR IN RAIN BECAUSE OF THIS AND HONESTLY DON'T FEEL COMFORTABLE EVEN DRIVING IT MOST THE TIME. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN AND IT TYPICALLY HAPPENS WHILE YOU ARE DRIVING HIGH SPEEDS ON THE HIGHWAY. THIS IS A KNOWN PROBLEM WITH TOYOTA - THEY HAVE A TECHNICAL SERVICE BULLETIN BR008-04 (ABS& TRACTION CONTROL INTERMEDIATE VSC SYSTEM), WHICH SHOWS THEY HAVE REPLACED THE DEFECTIVE PART. HOWEVER SINCE THE CAR IS OLD, THEY WON'T REPLACE IT ANYMORE. IT IS THE COMPANIES DEFECT PART! HOW MANY PEOPLE HAVE GOTTEN INTO ACCIDENTS AND/ OR DIED FROM THIS? AND JUST TO SAY IT - THE 2004 VERSION DOESN'T HAVE A WAY TO MANUALLY JUST TURN OFF THE TRACTION CONTROL. WE HAVE TRIED EVERYTHING! I TOOK IT TO A TOYOTA DEALERSHIP AND THEY AGREED THIS IS WHAT IS WRONG WITH THE CAR, BUT SAID THEY WON'T FIX IT FOR FREE - THEY WANTED $800. I CONTACTED TOYOTA CUSTOMER AND THEY BASICALLY TOLD ME THEY DON'T CARE IF PEOPLE DIE FROM THIS, BECAUSE THE CAR IS OLD AND THEY DON'T HAVE ANY RESPONSIBILITY AFTER A CERTAIN AGE OF THE CAR. WE HAVE 3 KIDS AND THIS IS NOT AN ACCEPTABLE ANSWER! MY WHOLE FAMILY HAS TOYOTA VEHICLES AND IF THEY DON'T MAKE THINGS LIKE THIS RIGHT, WE WILL NOT BE ANYMORE! THE CAR IS NEW TO US AND IS FRANKLY UNSAFE. THIS IS TOYOTA'S FAULTY PART. I HAVE SEEN SEVERAL MESSAGE BOARDS WITH THE SAME ISSUE. HOW CAN A DEADLY ISSUE EXPIRE?

Sep 11, 2020

STEERING PROBLEM SOMETIME IT'S HARD TO STEER IT'S DRAGGING IT'S TOO DANGEROUS.I ALMOST GOT AN ACCIDENT BECAUSE THE STEERING DIDN'T REACT WHEN I'M CHANGING LANES

Feb 14, 2019

BEGINNING IN WINTER OF 2014, MY STEERING WHEEL BEGAN TO SQUEAK WHEN I TURNED IT AND SEEMED HARDER TO TURN. MY STEERING WHEEL DID THE SAME THING THIS PAST WINTER,2015. NOTICED SQUEAKING AND MORE DIFFICULTY TURNING WHEN JUST BEGINNING TO BACK OUT AND BEGINNING TO DRIVE FORWARD AND FOR A FEW BLOCKS AFTER.

Jun 23, 2016

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH THROUGH WATER, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS DRIVEN THROUGH STANDING WATER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 140,000.

Mar 28, 2016

+ 100 more complaints for this component

TIRES

105 complaints

P225/60R17 98T: Tires create vibrations in the steering column. One tire in particular creates severe vibrations that mechanic states could lead to problems with the steering components. Mechanic http://www.japaneseautorepair.org/ e-mail [email protected] (John). Coordinated w/ Sandy Boulevard Line up shop and one tire could not be aligned due to defect. 2004 Sienna van (140,900 odometer miles) is equipped with Toyo Observe GSi-5 195/65R15 91T (separate 16" rims purchased from Les Schwab) and there is no vibration at all. Les Schwab last tried to "balance" the defective tire in 2019. I have about the 4rth appointment Aug 21 2021 @ 9AM. I will also take the 2004 Sienna van to Japanese Auto repair (web site and e-mail above). to look for any defects. I probably need to put the Winter Observe GSi-5 tires on the car for safety, but they wear out quickly on summer hot roads.

Aug 13, 2021

INSIDE OF SIDEWALL CRACKING, APPEARS DRY ROT POWDER RESIDUE FROM TIRE IN TRUNK AFTER REPLACING. PURCHASE AUGUST 22, 2013, SHOWN AS 90,000 MILE TIRE WHEN PURCHASED. FAILED 8-20-2016 DRIVEN APPROX. 40,489 MILES. LOOKS LIKE SIDING SEPARATED.. MULTIPLE HOLES AND SPLITS LOOKS SHREDDED. . NO APPEARANCE OF PROBLEMS ON OUTSIDE OF TIRE. CONSIDERED LUCKY TIRE FAILURE DID NOT CAUSE ACCIDENT HAVE PICTURES...

Aug 22, 2016

ON JUNE 17, 2016, I GOT INTO MY 2004 TOYOTA SIENNA XLE-IMS RAMPVAN (JOINT TOYOTA-IMS, FLOOR-LOWERED WHEELCHAIR VAN CONVERSION WITH RAMP). THERE WAS DEBRIS ON THE BACK SEAT (WHAT IN A NON-IMS SIENNA BE THE THIRD-ROW SEAT). I SAW TIRE BELTS STICKING UP FROM THE TREAD OF THE SPARE TIRE. THE TIRE HAD EXPLODED AND DEFLATED, STREWING DEBRIS FROM THE RUPTURED TIRE BELTS AND TREAD ON THE BACK SEAT. NOTE THAT IN THE IMS VERSION OF THE SIENNA, THE SPARE TIRE IS MOUNTED ON A BRACKET BEHIND THE BACK SEAT. THANKFULLY, NO ONE HAD BEEN IN THE VAN AT TIME OF EXPLOSION. THE RUPTURE OF THE TIRE COULD HAVE BEEN BEHIND THE HEAD OR NECK OF A PASSENGER SITTING IN THE LEFT-REAR POSITION. THE EXPLODED SPARE TIRE IS A FIRESTONE RADIAL TEMPA SPARE, T155/80R17 101M. IT IS THE ORIGINAL SPARE TIRE AND WAS INFLATED TO THE SPECIFIED 60 PSI. I STILL HAVE THE EXPLODED TIRE, WHICH I HAD DISMOUNTED AND REPLACED. I ALSO HAVE PHOTOS OF THE RUPTURED TIRED WHILE IT WAS STILL MOUNTED TO ITS BRACKET BEHIND THE BACK SEAT.

Jul 06, 2016

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA EQUIPPED WITH FIRESTONE TIRES, SIZE: 155/80/R17 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Sep 18, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 05, 2015

+ 100 more complaints for this component

SEAT BELTS

87 complaints

Driver's side seat belt buckle stopped locking in seat belt. Buckle unit then came apart. I called toyota; was informed that there was a recall on this matter. I was told that I was 2 years past the scope of the recall. I informed them I never received a notice of recall so how would I be aware of problem until it occurred. Spoke to supervisor was told I was no longer covered under recall. Went to 2 mechanics and was unable to obtain needed part. I feel that for this safety item there should be no time limit on a recall and I felt Toyotas help in remeding the situation was poor especially as they tout their vehicles safety.

Feb 09, 2022

FROM THE TIME I PURCHASED MY 2004 TOYOTA SIENNA, THE DRIVER-SIDE SEAT BELT HAS NEVER WORKED PROPERLY. MOST OF THE TIME IT WOULD NOT RETRACT, BUT WAS SOMETIMES FIXABLE BY MOVING THE HEIGHT ADJUSTER UP AND DOWN. SOMETIMES IT WOULD BE OVER-EXTENDED FOR DAYS, THEN RETRACT ON ITS OWN. IT IS NOW FULLY EXTENDED AND UNABLE TO RETRACT. I MADE AN APPOINTMENT TWO WEEKS IN ADVANCE WITH A TOYOTA DEALERSHIP (80 MILES AWAY) TO FIX IT BUT, BECAUSE OF A MISCOMMUNICATION, THEY WERE PREOCCUPIED WITH REPAIRING FOUR RECALL ISSUES AND NEGLECTED TO ADDRESS THE SEAT BELT PROBLEM. INSTEAD, THEY GAVE ME AN ESTIMATE OF $335 TO REPLACE IT. THE FOLLOWING STATEMENT, DATED JAN 7, 2016, WAS SENT TO OWNERS OF 2004-2006 TOYOTA SIENNAS. APPARENTLY THE FORMER VEHICLE OWNER DID NOT FOLLOW THROUGH. I PURCHASED THE VEHICLE FROM A MAUI DEALERSHIP IN OCTOBER OF 2018. "WARRANTY ENHANCEMENT PROGRAM ' ZF2 2004 ' 2006 MODEL YEAR SIENNA VEHICLES EXTENSION OF WARRANTY COVERAGE FOR FRONT SEATBELT ASSEMBLIES TOYOTA HAS RECEIVED A NUMBER OF REPORTS REGARDING FRONT SEATBELTS IN CERTAIN 2004 ' 2006 MODEL YEAR SIENNA VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE INDICATED THAT THE FRONT SEATBELTS (RIGHT AND/OR LEFT) MAY SLOWLY OR NON-SMOOTHLY RETRACT. ALTHOUGH THE FRONT SEATBELT ASSEMBLY IS COVERED BY TOYOTA'S NEW VEHICLE LIMITED WARRANTY FOR 5 YEARS OR 60,000 MILES (WHICHEVER COMES FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS' OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO SLOW OR NON-SMOOTH RETRACTION OF FRONT SEATBELTS." SINCE THIS IS OBVIOUSLY A COMMON AND HAZARDOUS PROBLEM WITH 2004-2006 SIENNAS, IT SEEMS LIKE IT SHOULD BE WARRANTIED UNDER A RECALL PROGRAM.

Mar 12, 2021

PASSENGER SIDE SEATBELT CONSTANTLY GETS JAMMED UP, FOLDED OVER AND RENDERS IT UN-USEABLE. VERY UNSAFE!!!! I JUST FIXED IT SO I AM NOT GOING TO RECREATE THE SCENARIO JUST TO GET A PHOTO....THIS IS THE 5TH TIME IT HAS HAPPENED!

May 20, 2019

SEATBELT IS NOT PULLING WHEN BUCKLING UP ON THE PASSENGER SEAT.

Apr 05, 2019

SEAT BELT BUCKLE UNLATCHES ITSELF WHILE DRIVING (CITY STREETS AS WELL AS HIGHWAY) OR STATIONARY. THIS OCCURS EVER AFTER SHOVING THE TONGUE BACK AND FORTH IN THE LATCH SEVERAL TIMES AND IT REMAINS LATCHED. LATER, IT WILL UNLATCH ITSELF. IT HAS OCCURRED MOSTLY ON STRAIGHTAWAYS, BUT ALSO IN TURNS. I REMOVED THE LATCH ASSEMBLY AND BLEW COMPRESSED AIR THROUGH IT. TWO LARGE RED PLASTIC PIECES CAME OUT, BUT THE PROBLEM RETURNED ON THE NEXT DRIVE. THIS SITUATION HAS BEEN GOING ON FOR ABOUT TWO WEEKS NOW. IT HAS OCCURRED FROM ZERO TO 65 MILES AN HOUR.

Oct 07, 2017

+ 82 more complaints for this component

VEHICLE SPEED CONTROL

64 complaints

The contact owns a 2004 Toyota Sienna. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced unintended acceleration and the speed of the vehicle increased to over 90 MPH. During the failure, the braking system had failed and would not stop the vehicle while pressing the brake pedal. The front passenger was able to view the fuel pedal was stuck to the floor and was able to physically pull the fuel pedal up from the stuck position and the vehicle's speed was reduced. The incident lasted for approximately 10 minutes. During the incident, the police were on the scene. A police report was later filed at the scene and the vehicle was towed to the local dealer. The contact was informed by the dealer that the failure was due to a missing fuel pedal pen. No further information was available. The manufacturer was notified of the failure. The contact expressed experiencing emotional stress and anxiety during and after the incident. The manufacturer was notified of the failure. The failure mileage was 200,000. The VIN was not available.

Mar 12, 2024

Injuries: 1

NHTSA RECALL NUMBER 13V429, MFR RECALL NUMBER D0R IS LISTED ON THE SAFECAR.GOV WEB SITE FOR MY VIN NUMBER AS BEING AN INCOMPLETE RECALL, BUT THE TOYOTA SERVCO SERVICE CENTER SAYS THEY HAVE ALREADY FIXED THIS RECALL ON MY CAR. I HAD AN INCIDENT RECENTLY THAT WAS TRACED TO THE GEAR SHIFT CABLE BUSHING. THE CAR WAS PARKED IN A GROCERY STORE PARKING LOT, PUT INTO PARK, IGNITION TURNED OFF, AND THEN STARTED TO ROLL BACKWARD, THE BRAKE DIDN'T WORK TO STOP THE ROLLING SINCE THE IGNITION WAS OFF, LUCKILY THE PARKING BRAKE WAS APPLIED TO STOP THE ROLLING BEFORE ANY DAMAGE WAS DONE, IT WAS A VERY GRADUAL SLOPE. I SEE THAT THE LATER 2014 MODEL SIENNA HAS A RECALL FOR THE GEAR SHIFT CABLE, BUT MY YEAR DOES NOT HAVE A RECALL FOR THIS PROBLEM SO I HAD TO PAY ~ $600 TO GET THIS FIXED. LUCKILY NO ONE WAS HURT AND NO PROPERTY WAS DAMAGED.

Aug 26, 2016

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WENT OVER THE CURB, AND WAS STOPPED BY A PILE OF SNOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Jan 22, 2015

DRIVER HAD FOOT ON BRAKE TO COMPLETE PARKING IN DRIVEWAY WHEN CAR HAD SUDDEN SURGE OF ACCELERATION AND 'JUMPED' INTO A WHEELBARROW AND A PILE OF DIRT BEYOND AND THE VEHICLE CAME TO A STOP. DEALER CHECKED CAR AND SAID THERE WAS NOTHING WRONG WITH IT. *TR

Jun 28, 2013

Crash: 1

WE WILL BE GOING ANYWHERE FROM 35 TO 55 MILES AND OUR VSC LIGHT COMES ON AND THE VAN SLOWS, OTHER TIMES THE SPEED WILL SLOW IT SELF AND THAN WILL SPEED UP ON IT'S OWN. WHEN THAT (VSC) LIGHT AND SOUND COMES ON THE VAN WILL ALSO SKID. THERE MUST BE SOMETHING WRONG WITH VSC SYSTEM. THIS VAN IS STILL IN VERY GOOD CONDITION, WE SURE SWISH SOMEONE COULD TELL US WHAT THE PROBLEM IS THIS SEEMS TO BE A VERY SERIOUS MATTER. READING ALL THE OTHER COMPLAINTS THIS IS NOT RANDOM AND TOYOTA SHOULD GIVE THIS MATTER SERIOUS CONSIDERATION. *TR

May 15, 2013

+ 59 more complaints for this component

POWER TRAIN

63 complaints

Shifter not shifting into park even when in park causing it to roll even when you think it’s in park

Oct 16, 2025

TRANSMISSION MADE A NOISE WHEN I WAS SLOWING DOWN OFF THE HIGHWAY. NOW I LOST REVERSE IN TRANSMISSION

Sep 02, 2019

THREE YEAR OLD CHILD WAS ABLE TO PUT THE CAR INTO NEUTRAL WITHOUT DEPRESSING THE BREAK PEDAL AND CAR ROLLED AWAY. CAR WAS PARKED IN A FLAT DRIVEWAY, AND WENT ACROSS THE STREET AND HIT A SPEED LIMIT SIGN AND DID DAMAGE TO THE FRONT BUMPER. I DO HAVE A PHOTO UNABLE TO UPLOAD OF BUMPER. NOT COVERED UNDER THE 2005 SHIFT LOCK SOLONOID RECALL BY TOYOTA.

Jun 12, 2019

Crash: 1

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM UNDERNEATH THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT NOTICED SMOKE COMING THROUGH THE VENTS AND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT THE GEAR SHIFTER FAILED TO MOVE OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

Feb 04, 2019

Fire: 1

THE SHIFTER LEVER MADE A SOUND AND BEHAVED AS IF PLASTIC WAS BREAKING INSIDE OF IT. THIS HAPPENED WHEN SHIFTING OUT OF "PARK", AND INTO GEAR WHEN THE CAR WAS STATIONARY. AFTER THIS, THE SHIFTING LEVER BECAME LOOSE AND DOES NOT SEEM TO HAVE THE TENSION TO "SPRING" THE LEVER INTO THE APPROPRIATE POSITION NATURALLY. FOR EXAMPLE, NORMALLY THE SHIFT LEVER WILL HAVE TENSION PUSHING TOWARD THE LEFT SO THAT THE SHIFT LEVER ENGAGES PARK WITHOUT HAVING TO MANUALLY PRESS IT INTO PLACE. NOW IT WILL FLOAT TO THE RIGHT AND MAY NOT ENGAGE INTO "PARK" WITHOUT THE DRIVER SPECIFICALLY CONCENTRATING ON PRESSING IT TO THE LEFT. THIS VEHICLE IS CURRENT WITH ALL OF ITS RECALLS WITH THE EXCEPTION OF THE LATEST SPARE TIRE CARRIER CABLE INSPECTION ISSUED IN 2014. THE SPECIFIC PART THAT HAS BROKEN IS UNKNOWN, BUT I SUSPECT THERE IS PROBABLY A TENSION SPRING ASSOCIATED WITH THE SHIFT LEVER WHICH HELPS KEEP IT IN THE DESIRED LOCATION WHICH HAS BROKEN. THERE ARE THREADS ON THE INTERNET TALKING ABOUT A PART THAT MAY BE RELATED AS DESCRIBED IN THIS THREAD: HTTPS://WWW.SIENNACHAT.COM/FORUM/66-PROBLEMS-MAINTENANCE-REPAIR-GEN-2/679-BROKEN-SHIFTER-05-XLE.HTML THIS IS A SAFETY CONCERN BECAUSE I BELIEVE THE SHIFT LEVER MAY NOT ENGAGE OR STAY IN THE DESIRED POSITION CAUSING THE VEHICLE TO BEHAVE IN UNPREDICTABLE WAYS. FIRST, THE DRIVER MAY BELIEVE THAT THE SHIFTER IS IN "PARK", BUT IT MAY NOT HAVE ENGAGED AND MAY INSTEAD BE IN NEUTRAL CAUSING THE THE VEHICLE TO ROLL AWAY. SECOND, WHILE DRIVING, THE SHIFT LEVER COULD MOVE OUT OF POSITION OR SLIP INTO A DIFFERENT GEAR OR "NEUTRAL" CAUSING THE VEHICLE TO BEHAVE IN UNEXPECTED WAYS AND CAUSE THE DRIVER TO BECOME DISTRACTED (SUCH AS WHEN TRYING TO ACCELERATE), LEADING TO UNSAFE DRIVING. THIRD, THE VEHICLE MAY CHANGE SPEEDS ABRUPTLY WHICH MAY CONFUSE OTHER DRIVERS WHEN DRIVING BY THE VEHICLE. ALL OF THESE THINGS COULD LEAD TO AN ACCIDENT.

Aug 12, 2018

+ 58 more complaints for this component

UNKNOWN OR OTHER

62 complaints

When opening the rear hatch, it will not stay open and slams down if you let it go. Incredibly dangerous. I turned of the power doors and it still happens. I'm planning to take it to the dealership tomorrow.

Jan 01, 2024

Driving on dry roads at speed not exceeding 35 mph, the traction control system activates. It has happened on slight curves to the right. The traction control symbol lights up, a beeping sound occurs and it feels like the vehicle is braking. It has happened now on several occasions.

Dec 21, 2023

The 2004 Toyota Sienna van VSC Trac warning light and alarm come on when making turns on highway ramp under normal speed at around 35 mph.

Jul 07, 2022

Manual sliding driver side door has stopped latching in the fully open position.

Jul 03, 2021

Issue with traction (maybe called a VSC system-stability), when going up and down hills with slight curves, the wheels lock up and the vehicle slows down. Even when exiting a freeway ramp that is at a slight decline and curve. This started happening about 3 1/2 years ago, just once in a great blue moon. It started happening more frequently in the past year. Neither Carson or South Bay Toyota dealership could tell us why and could not find anything wrong after they inspected it. We took it to an independent service location and they could not find out why either. We looked it up online and apparently many Toyota Sienna owners are happing the same issue and no resolution. The VSC Trac light comes on when it happens and they goes away. It does not happen all the time. Safety issue for us, we can not really control the van when the wheels lock up and safety issues for all (us and others around us) is the fact that the van slows down and wheels lock up, which could cause someone to hit us.

May 26, 2021

+ 57 more complaints for this component

ELECTRICAL SYSTEM,STRUCTURE

52 complaints

The contact owns a 2004 Toyota Sienna. The contact stated while the vehicle was parked, the tailgate inadvertently opened, then closed independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the tailgate hydraulic struts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that she noticed that the failure had reoccurred in 30-degree temperatures on two occasions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

Apr 06, 2023

RIGHT SIDE SLIDING DOOR OPERATES SPORADICALLY, NOT OPENING ALL THE WAY TO LOCK IN PLACE.

Dec 04, 2016

IN GROCERY STORE PARKING LOT ,PUT GROCERIES IN DRIVER SIDE BACK POWER SLIDING DOOR . WENT TO SHUT AND DOOR WOULD NOT SHUT ALL THE WAY . IT WAS STUCK .FINELY GOT IT SHUT AFTER ,ABOUT 30 MINUTES .GOT HOME POWER CABLE HAD BROKEN RUSTED AND FRAYED .RECALL WAS FOUND ,BUT TOYOTA WILL NOT FIX !!! THIS HAPPEN 2YRS. AGO 2014 & STILL TRYING TO GET THIS RECALL FIXED ..THEY SAID I HAD TO MANY MILES ON THE VAN ,THAT I GOT IN 2011.. IT HAD 146,892 MILES WHEN THE DOOR CABLE BROKE & WAS INSPECTED . THIS IS VERY DANGEROUS .I WILL NOT LET ANY CHILDREN SIT NEXT TO THAT BROKEN POWERED BACK DRIVER SLIDING DOOR !! THIS SHOULD BE A MANDATORY RECALL !! MILES SHOULD NOT BE A CONCERN ! LIFE OF A PERSON SHOULD BE . I'M STILL FIGHTING TO GET THIS FIXED & IT'S 2016 .. BROKEN ,RUSTED & FRAYED POWER CABLE NOT FUNCTIONAL & INOPERATIVE & CAN BE VERY DANGEROUS ! BECAUSE IT'S POWERED WITH OR WITHOUT THE AUTOMATIC DOOR FEATURE .TOYOTA NEEDS TO UP DATE THIS RECALL TO A SAFETY MANDATORY RECALL WITH NO LIMITS !!!!

Oct 03, 2016

THE DRIVER'S SIDE SLIDING DOOR NO LONGER OPENS/CLOSES WHEN THE BUTTONS ARE PUSHED (FROM THE CEILING IN THE FRONT, FROM A REMOTE KEY, AND FROM THE BUTTON RIGHT NEXT TO THE DOOR.)

May 23, 2016

TAKATA RECALL I HAVE A TOYOTA SIENNA 2004. LAST YEAR, THE SLIDING DOOR CABLE WAS BROKEN AND IT WAS JUST PAST THE WARRANTY. I HAD TO PAY $1,200 TO HAVE IT FIXED AS THE DOOR COULD BE OPEN. AND THEN AFTER A FEW MONTH, THE DOOR CAN'T OPEN AUTOMATICALLY AND THE DEALER SAID A MOTOR FAILURE WHICH WOULD COST ANOTHER $1,000. I HEARD A LOT OF COMPLAINTS ABOUT TOYOTA SIENNA SLIDING DOOR AND UNFORTUNATE I AM ONE OF THE VICTIMS. I URGE TOYOTA TO TAKE THE RESPONSIBILITY AND PAY CUSTOMERS BACK.

Apr 18, 2016

+ 47 more complaints for this component

ELECTRICAL SYSTEM

32 complaints

THE SIDE DOORS HAVE A BUTTON YOU CAN PUSH FOR THEM TO OPEN. I WENT TO OPEN AND SHUT MY DAUGHTER DOOR AND IT WOULD NOT SHUT AFTER LOOKING IT OVER THE WIRE THAT COMES IN AND OUT FOR THE DOORS TO SHUT GOT STUCK IN THE O PART THAT THE CORD RETRACTS TO.BECAUSE OF THIS MY DOOR WOULD NOT CLOSE MANUALLY OR AUTOMATIC PUSHING THE BUTTON. I AM ALSO HAVING PROBLEMS WITH THE CONTROL PANEL WHERE THE FUSES ARE UNDER THE HOOD. ONE FUSE GETS FIXED ANOTHER ONE BREAKS. I HAVE CONFIRMED THIS WITH A AUTO SHOP THE PROBLEM IS WITHIN THE CONTROL PANEL.

Sep 13, 2018

VERY COMMON PROBLEM: POWER SLIDING DOOR CABLE BROKE STRANDING THE OWNER WITH A HALF OPENED DOOR. THE INTERNET IS FILLED FULL OF PEOPLE WITH THE SAME PROBLEM.

Jun 05, 2017

THE RIGHT SIDE ELECTRIC SIDE DOOR WILL NOT SLIDE ALL THE WAY BACK. IN A STATIONARY POSITION.

Dec 04, 2016

ON AUGUST 29, 2016 WE WERE AWOKEN BY THE FIRE DEPARTMENT AT 3:30AM LETTING US KNOW OUR 2004 TOYOTA SIENNA WAS ON FIRE IN THE DRIVEWAY. THEY WERE ABLE TO BREAK INTO THE VAN AND CONTAIN THE FIRE BUT THE VEHICLE WAS COMPLETELY BURNT UP ON THE FRONT RIGHT SIDE AND A TOTAL LOSS FOR OUR FAMILY. IT APPEARED TO BE AN ELECTRICAL FIRE UNDER THE DASHBOARD. WE FILED A COMPLAINT/CLAIM WITH TOYOTA THE FOLLOWING WEEK AND AS OF DECEMBER 2, 2016, STILL HAVE NOT GOTTEN A RESOLUTION AND HAVE NOT BEEN CLEARED BY TOYOTA TO EVEN TOW THE VEHICLE. WE HAVE PLACED NUMEROUS CALLS TO THEIR CUSTOMER SERVICE DIVISION. INITIALLY, WE WERE TOLD CLAIMS DEPARTMENT HAS UP TO 30 BUSINESS DAYS TO RESPOND TO THE CLAIM. ONCE WE EXCEEDED THE 30 BUSINESS DAYS ' WE CONTACTED AGAIN AND WERE THEN TOLD THEY 'TYPICALLY' TAKE 30 DAYS BUT IT COULD BE LONGER. PREVIOUSLY - TOYOTA SENT OUT A FIRE INVESTIGATOR IN OCTOBER. IN A FOLLOW UP CALL TO THAT INVESTIGATOR BY US ' HE CONFIRMED HE TURNED OVER HIS FINDINGS TO TOYOTA AND LET US KNOW THAT THE CAUSE WAS UNABLE TO BE DETERMINED.

Dec 02, 2016

Fire: 1

POWER SLIDING SIDE DOORS, BOTH PASSENGER AND DRIVE SIDES, DO NOT WORK. I HAD THE DEALER REPAIR THE DRIVER'S SIDE A FEW YEARS AGO FOR ABOUT $1,600. LAST YEAR, THE PASSENGER SIDE DOOR STOPPED WORKING. I DON'T WANT TO PAY ANOTHER $1,600 TO HAVE THIS DOOR REPLACED GIVEN ALL THE COMPLAINTS THAT I SEE ON THE WEB REGARDING THIS ISSUE AS I AM CONCERNED THIS WILL BREAK AGAIN. BASICALLY, WE DON'T USE THE PASSENGER SIDE DOOR ANYMORE, BECAUSE WE ARE AFRAID IT WILL GET STUCK AND WE WON'T BE ABLE TO CLOSE IT; WHICH IS WHAT HAPPENED WITH THE DRIVER SIDE DOOR. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE. MANY PEOPLE ARE CLAMORING FOR A SAFETY RECALL; 1) HTTPS://WWW.FACEBOOK.COM/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS-233250320033754/; 2) HTTP://REPAIRPAL.COM/PROBLEM-WITH-DOOR-MECHANISM-IN-ELECTRIC-SLIDING-DOORS-992

Nov 01, 2016

+ 27 more complaints for this component

ENGINE AND ENGINE COOLING

31 complaints

The contact's mother owns a 2004 Toyota Sienna. While the contact's mother was driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the warning lights illuminated on and off for days and months. The vehicle was taken to an independent mechanic where DTC: P2241 was retrieved. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where the failure code was confirmed. The contact was informed that the oxygen sensors needed to be replaced. In addition, the contact was informed that a TSB for the ECM software update needed to be performed. The contact stated that the vehicle was not repaired because the ECM software update was performed, and the ECM software update damaged the ECM. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,132.

Nov 17, 2025

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD NOISE AND LOST STEERING CONTROL. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT PULLEY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,321.

Oct 19, 2016

I WAS DRIVING MY VAN WHEN I NOTICED THE A/C WAS NOT BLOWING COLD AIR, IT WAS MORE COOL THAN COLD. THEN IT WOULD BLOW HOT AIR ON OCCASION THEN IT WOULD EVENTUALLY BLOW COLD AIR AGAIN. EVENTUALLY THE AIR WASNT COLD AT ALL AND IT WOULD CONSTANTLY BLOW HOT AIR. THIS WAS VERY UNCONFORTABLE DUE TO THE FACT THAT IT WAS SUMMER AND I LIVE IN FLORIDA. I TOOK IT TO A MECHANIC AND HE TOLD ME IT WAS THE COMPRESSOR, SO I HAD IT REPLACED. THE AC WAS BLOWING COLD AGAIN, THIS LASTED FOR ABOUT 12 MONTHS. THE SAME ISSUE STARTED TO HAPPEN AGAIN. FIRST COOL AIR THEN ON AND OFF HOT AIR AND NOW NOTHING BUT HOT AIR. I TOOK IT BACK TO MY MECHANIC AND HE TOLD ME IT MIGHT BE THE RELAYS, I REPLACED BOTH OF THE RELAYS AND THE AIR IS STILL NOT COLD. I THEN FOUND OUT THAT IT WAS THE COMPRESSOR AGAIN. I CANNOT AFFORD TO REPLACE THE COMPRESSOR AND IM AFRAID TO REPLACE IT IF THE PROBLEM WILL JUST CONTINUE. I FEEL A RECALL FOR THE FAULTY PART IS IN STORE. I AM AWARE THE VEHICLE ITSELF IS A FEW YEARS OLD BUT MY OTHER VEHICLE IS A 99 AND I HAVE NO PROBLEMS WITH THE AC OTHER THAN I HAVE TO TURN IT OFF AT TIMES BECAUSE ITS TOO COLD. IVE GONE TO ONLINE FORUMS AND READ UP ON THE 2004 TOYOTA SIENNAS AND FOUND OUT THAT I AM NOT THE ONLY ONE WITH AN AC PROBLEM. THIS PROBLEM IS WITH MANY MORE VANS. *TR

Jun 06, 2012

RADIATOR LEAK, CONTINUOUS PROBLEM. COULD CAUSE CATASTROPHIC ENGINE FAILURE. TOYOTA WILL NOT ADDRESS REPAIR. *TR UPDATED 3/01/2012 *LN

Jun 09, 2011

2004 TOYOTA SIENNA - AIR CONDITIONING COMPRESSOR BLOWS CAUSING ALARMING NOISES WHILE DRIVING. *TR

Aug 05, 2010

+ 26 more complaints for this component

FUEL SYSTEM, GASOLINE

30 complaints

GAS LEAKING. *TR

May 18, 2010

CHECK ENGINE LIGHT COMES ON WITH EVERY GAS FILL. (GAS CAP IS CLOSED TIGHTLY) IS VERY DIFFICULT TO FUEL. I HAVE TO FIND A PUMP THAT PUMPS VERY SLOWLY OR DO IT BY HAND. *JB UPDATED 01-15-08. *KB UPDATED *JN

Aug 29, 2007

2004 SIENNA - MANUFACTURED 03? JULY 14TH DROVE FROM CA TO AZ - 5 KIDS AND MY BROTHER SAT. AFTER DRIVING ~ 2 HOURS STOPPED FOR GAS. FILLED TANK. A FEW MINUTES LATER, THE CAR SUDDENLY LOST POWER & PROCEEDED TO SLOW DOWN VERY QUICKLY. WE QUICKLY PULLED TO THE SIDE. HE OPENED THE HOOD, LOOKED & CRAWLED UNDER CAR. QUICKLY CRAWLED BACK WITH PARTS OF HIS T-SHIRT, HIS FACE AND ONE ARM COVERED WITH GAS. HE SAID FUEL LINE WAS LOOSE AND LINE WAS CLOSE TO EXHAUST, DANGER OF FIRE OR POSSIBLE EXPLOSION. HAD SOME TOOLS IN THE CAR. MY DESCRIPTION OF WHAT HE DID --> TRIED TO FORCE THE CONNECTION BACK TOGETHER. SERVICE PERSON AT DEALERSHIP HAD NO EXPLANATION WHY THE FUEL LINE WOULD HAVE COME OFF. THERE WERE NO ACCIDENTS/ ROCKS/ OR UNUSUAL CIRCUMSTANCES. THE ONLY FACTS THAT I KNOW OF THAT MAY HAVE PLAYED A ROLE IS - WE HAD BEEN DRIVING IN ~110 WEATHER AND THEN FILLED THE TANK - PRESSURE BUILD FORCED THE CONNECTION LOOSE ? HAD MY BROTHER NOT BEEN THERE, I WOULD HAVE TRIED TO START THE CAR - WITH THE VERY HOT EXHAUST LINE / ? POSSIBLE MAJOR FIRE OR EXPLOSION. REPLACING AN APPARENTLY OK FUEL LINE WITH NEW OF THE SAME MAKE & MODEL CONCERNS ME. TOYOTA SHOULD INVESTIGATE THE ROOT CAUSE AND FIND OUT IF PART WAS FAULTY. THIS PROBLEM CAN COME UP AGAIN AT ANY TIME ANYWHERE ... CAN YOU RECOMMEND A COURSE OF ACTION. DO YOU HAVE ANY POWER OVER TOYOTA SERVICE - CAN THEY FOR EXAMPLE USE ADDITIONAL CLAMPS ETC ... THIS IS A MAJOR SAFETY ISSUE - WE COULD HAVE BEEN DEAD. THIS IS NOT SIMILAR TO A RADIATOR CAP WHERE THE FAULTY PART CAN CAUSE DAMAGE TO THE CAR ... THIS CAN ACTUALLY KILL PEOPLE WITHOUT WARNING. I HAVE ASKED THE SERVICE PERSON TO KEEP THE OLD PART - CAN YOU REQUEST THAT TOYOTA OR OTHER UNBIASED AGENCIES INVESTIGATE THE CAUSE OF THIS PROBLEM. THERE ARE SEVERAL REFERENCES ON INTERNET ABOUT SIENNA DAMAGED OR FAULTY FUEL TANK .. THE SITES ARE BLOCKED SO I CAN NOT READ DETAILS. *JB

Jul 17, 2006

OUR 2004 TOYOTA SIENNA SUDDENLY STOPPED AND LOST POWER. FUEL STARTED LEAKING UNDERNEATH THE CAR. THE FIRE DEPARTMENT ARRIVED AND SAID A FUEL HOSE HAD COME UNDONE. I TOOK THE CAR TO SPRINGFIELD TOYOTA AND THEY SAID IT MIGHT BE RELATED TO A PREVIOUS RECALL ON FUEL TANK REPLACEMENT. THEY DID NOT KNOW IF A TSB WAS OUT ON THIS. A VERY UNSAFE POTENTIAL. TOYOTA REPLACE THE FUEL LINE AND REPLACED A CRACKED CLIP. *NM

Jun 25, 2006

ATTEMPTED TO START OUR 2004 TOYOTA SIENNE VAN IN THE DRIVEWAY OF OUR HOME. THE VAN DIED IMMEDIATELY AFTER STARTING AND COULD NOT BE RESTARTED AFTER SEVERAL ATTEMPTS. MY WIFE REMOVED OUR 3 AND 4 YEAR OLDS WHO WERE STRAPPED IN THE THIRD ROW AND USED ANOTHER VEHICLE TO GET THEM TO SCHOOL. RETURNED AN HOUR LATER WITH A FRIEND WHO WAS GOING TO HELP START CAR. WHILE ATTEMPTING TO START THE VAN, A STRONG ODOR OF GASOLINE WAS SMELLED AND IT WAS DISCOVERED THERE WAS A MASSIVE GAS LEAK AND GASOLINE WAS POURING OUT FROM UNDER THE VAN. ATEMPTS TO START THE VEHICLE WERE STOPPED IMMEDIATELY. THE VAN WAS TOWED TO WINDWARD TOYOTA IN KANEOHE, HAWAII. THE SERVICE TECHNICIAN WHO INSPECTED THE VAN TOLD MY WIFE THE SERVICE TECHNICIAN WHO DID THE GAS TANK/FUEL LINE DURING THE RECALL WARRANTY SERVICE DID NOT REATTACH THE GAS LINE TO THE TANK PROPERLY PROBABLY SINCE THEY WERE RUSHING TO PERFORM RECALL WARRANTY SERVICE ON MANY VEHICLES. THIS WAS THE SECOND VAN AT THIS DEALERSHIP HE KNEW OF BEING SERVICED FOR THE EXACT SAME PROBLEM. HIS EXPLANATION WAS UNACCEPTABLE AND WE DECIDED TO REVIEW NHTSA WEBSITE. UPON REVIEWING COMPLAINTS ON NHTSA WEBSITE, WE DISCOVERED THERE WERE 9 OTHER REPORTED INCIDENTS INVOLVING MASSIVE GAS LINE/TANK FAILURE. WE FOUND THIS ALARMING SINCE WE REVIEWED OVER 100 COMLAINTS FILED ON THE 03 SIENNA,AND 04 RAV, SEQUOIA, TUNDRA, AND 4RUNNER. NO OTHER VEHICLE REPORTED ANY FUEL TANL/LINE PROBLEMS. A FUEL LEAKAGE PROBLEM CAN HAVE CATASROPHIC RESULTS ESPECIALLY SINCE YOUNG CHILDREN IN CAR SEATS ARE OFTEN IN THE THIRD ROW. WE NO LONGER FEEL SAFE OWNING AND DRIVING THIS VAN AND WANT TOYOTA TO PURCHASE VAN BACK FROM US.

Dec 13, 2004

+ 25 more complaints for this component

SERVICE BRAKES, HYDRAULIC

29 complaints

2004 TOYOTA SIENNA VAN HAS BEEN HAVING INTERMITTENT VSC. AT 10-20 MPH THE ANTI-SKID WARNING LIGHT WILL ACTIVATE WITH WARNING BEEP AND THE ANTI-LOCK BRAKES WILL ACTIVE AND BEGIN TO STOP THE CAR. WHEN THE ANTI-LOCK BRAKES ACTIVATE THE CAR PULLS VIOLENTLY TO THE RIGHT AND IS DIFFICULT TO CONTROL. TOYOTA ISSUED A TSB BR008-04 IN NOVEMBER 2004 STATING ''SOME CUSTOMERS MAY EXPERIENCE AN INTERMITTENT VSC ACTIVATION AFTER STARTING THE ENGINE AND DRIVING STRAIGHT FROM A STOP POSITION. THIS CONDITION IS ALWAYS ACCOMPANIED BY THE INSTRUMENT PANEL VSC LIGHT AND AUDIBLE WARNING BUZZER TURNING ON AT THE SAME TIME. TO PREVENT THIS CONDITION, THE STEERING ANGLE SENSOR HAS BEEN CHANGED. THIS IS AN OBVIOUS RECALL MALFUNCTION. WHY WAS THERE NOT A RECALL? *TR

Nov 04, 2011

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH A SLIP CONTROL ALARM BEGAN TO SOUND AND THE REAR BRAKES LOCKED. DURING THE FAILURE A SLIP CONTROL LIGHT ALSO BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS RUST DEVELOPING ON A SPINDLE NEAR THE FRONT DRIVER'S SIDE SPEED SENSOR. THE FRONT DRIVER'S SIDE SPEED SENSOR WAS REPLACED AND THE RUST WAS CLEANED FROM THE SPINDLE. THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 94,900. THE VIN WAS UNAVAILABLE.

Mar 17, 2011

I OWE A 2004 TOYOTA SIENNA. WITHIN THE LAST 30 DAYS I HAD TO REPLACE MY BRAKE MASTER CYLINDER AT MY LOCAL TOYOTA DEALERSHIP (OVER $1500) DUE TO A BRAKE FLUID LEAK WHICH CAUSED BRAKE FLUID TO ACCUMULATE INTO THE BOOSTER AND INTO THE ENGINE (AND THE BRAKE LIGHT TO ILLUMINATE). THIS IS A VERY SIMILAR TO THE PROBLEM WHICH CAUSED TOYOTA TO ISSUE THE RECALL THAT WAS ANNOUNCED ON OCTOBER 20TH WITH THE TOYOTA HIGHLANDER MODEL. I FEEL THE RECALL SHOULD BE EXTENDED TO THE SIENNA MODEL. I CONTACTED TOYOTA, AND THEY WILL NOT OFFER ANY REIMBURSEMENT OR RELIEF FOR ME. *TR

Oct 22, 2010

TL*-THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH THE BRAKES BEGAN TO ENGAGE WITHOUT PRESSURE APPLIED TO THE BRAKE PEDAL. THERE WAS AN ILLUMINATION OF THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT. THE FAILURE WAS A FIRST TIME OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE REPAIR. THE TECHNICIAN REPLACED THE STEERING ANGLE SENSOR. THE FAILURE MILEAGE WAS 68,734. THE CURRENT MILEAGE WAS 160,000.

Apr 19, 2010

2004 TOYOTA SIENNA XLE LTD. THERE WERE TIMES WHEN THE GAS PEDAL WOULD GET STUCK AT 60 MPH OR WHEN I WAS TURNING ON A LONG FREEWAY ON RAMP GOING ABOUT 30-35, THE VAN WOULD ACCELERATE WHEN I DID NOT WANT IT TO. *TR

Mar 02, 2010

+ 24 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC)

26 complaints

Toyota VSC and ABS engaging and activating for no reason on dry pavement causing loss of proper control of the vehicle. The have been multiple occurrences on dry pavement between 30 and 65 mikes per hour. The car pulls to one side as the computer takes control of the car end engages the brakes suddenly for no reason. VSC Skid light goes on on the dash and there is a beeping sound while this happens. Very dangerous. Toyota USA notified and assigned case number 220201001364. They refuse to take any responsibility for this dangerous failure.

Feb 02, 2022

WHILE DRIVING AT OR BELOW THE SPEED LIMIT, UNDER DRY CONDITIONS, ON CURVY ROADS, THE VSC DASH LIGHT COMES ON AND ENGAGES WITH BEEPING AND AUTOMATIC BRAKING. THE RAPID DECELERATION AND SKIDDING, AS THE TIRES LOCK-UP, MAKES CONTROL OF THE VEHICLE DIFFICULT AND CARS FOLLOWING MUST PANIC BRAKE TO AVOID REAR-ENDING MY VEHICLE. INCREASING OCCURRENCES OVER THE PAST YEAR.

Feb 04, 2020

THE ANTI SKID CONTROL LIGHT COMES ON FROM TIME TO TIME WHEN I AM DRIVING, ESPECIALLY ON THE HIGHWAY. IN ADDITION TO THE LIGHT, THERE IS WARNING BEEPING, AS IF I'M SLIDING ON ICE. AT THE SAME TIME, I COMPLETELY LOSE CONTROL OF THE ACCELERATION AND BRAKING. IT'S VERY SCARY, AND I AM CONCERNED FOR MY SAFETY AND MY FAMILY'S. THIS HAS HAPPENED MULTIPLE TIMES ON CLEAR, DRY DAYS, SO IT'S DEFINITELY NOT CAUSED BY THE ROAD BEING WET OR ICY.

Mar 28, 2019

THE ANTI-SKID CONTROL ENGAGED WHEN TURNING SLIGHTLY ON THE FREEWAY. WHEN IT ENGAGED AT HIGHWAY SPEED (ROUGHLY 55MPH) IT PULLED ME INTO ONCOMING TRAFFIC. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE THAT SHOULD HAVE BEEN RECALLED.

Oct 07, 2018

THE ANTI SKID CONTROL LIGHT COMES ON FROM TIME TO TIME WHEN I AM DRIVING, ESPECIALLY ON THE HIGHWAY. IN ADDITION TO THE LIGHT, THERE IS WARNING BEEPING, AS IF I'M SLIDING ON ICE. AT THE SAME TIME, I COMPLETELY LOSE CONTROL OF THE ACCELERATION AND BRAKING. IT'S VERY SCARY, AND I AM CONCERNED FOR MY SAFETY AND MY FAMILY'S. THIS HAS HAPPENED MULTIPLE TIMES ON CLEAR, DRY DAYS, SO IT'S DEFINITELY NOT CAUSED BY THE ROAD BEING WET OR ICY.

Aug 28, 2018

+ 21 more complaints for this component

EXTERIOR LIGHTING

25 complaints

THE HEADLIGHT BULB COMPARTMENT ALLOWS WATER TO LEAK INTO IT ON THE PASSENGER SIDE CAUSING THE BULB TO BLOW. THIS HAS HAPPENED TWICE, THE REPAIR COST WAS $500. WE DROVE THE CAR FOR ONE WEEK AND THE BULB BLEW AGAIN BECAUSE WATER LEAKED INTO THE COMPARTMENT. THIS IS A DESIGN FLAW AND IS HAZARDOUS WHEN YOU ARE DRIVING AT NIGHT OR GOD FORBID IF IT'S RAINING AND DARK. WE ALSO WERE PULLED OVER AND GIVEN A WARNING FROM A STATE TROOPER ABOUT THE BULB BEING OUT. THIS IS A DANGEROUS AND COSTLY SITUATION. WE ARE STILL WAITING TO GET THE BULB REPAIRED A SECOND TIME. IN THE MEANTIME WE ARE WITHOUT A VAN FOR OUR FAMILY. PLEASE DEMAND THAT TOYOTA RECALLS THIS HAZARDOUS DEFECTIVE PART. THE BULB WENT OUT WHILE WE WERE DRIVING AT NIGHT. THIS IS A PROBLEM AND A HAZARD!

Feb 26, 2018

TO WHOM IT MAY CONCERN, I PURCHASED A SET OF AFTERMARKET REPLACEMENT HEADLIGHTS FOR MY 2004 TOYOTA SIENNA THAT WERE ADVERTISED AS DOT/SAE APPROVED. HTTP://WWW.AM-AUTOPARTS.COM/2004/TOYOTA/SIENNA/HEADLIGHT-ASSEMBLIES/AM-19245220/350742.HTML BASED ON HOW FAR FROM THE ORIGINAL EQUIPMENT HEADLIGHTS THESE AFTERMARKET LIGHTS PERFORMED (PLUS THE FACT THEY LEAKED) I WENT AHEAD AND RETURNED THEM. FROM MY RESEARCH IT SHOWS THAT THE MAJORITY OF AFTERMARKET LIGHTS DO NOT MEET TITLE 49, PART 571-FEDERAL MOTOR VEHICLE SAFETY STANDARDS, STANDARD NUMBER 108 (FMVSS 108) AND I AM WONDERING WHY THE DOT AND NHTSA IS ALLOWING THEM TO BE SOLD. PLEASE TAKE A LOOK AT THIS STUDY BY A LOBBYING GROUP FOR THESE COMPANIES, WHOSE OWN TEST RESULTS SHOW THEY DON'T MEET THE OEM STANDARDS THAT ARE REQUIRED TO MEET FMVSS 108. HTTP://WWW.CAPACERTIFIED.ORG/WP-CONTENT/UPLOADS/2015/01/CAPALIGHTING3.PDF RESPECTFUL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *BF *TR

Feb 02, 2016

RIGHT PASSENGER HEADLIGHT HAS SOME SORT OF WATER LEAKING INTO THE HEADLIGHT. A SUBSTANTIAL AMOUNT OF MOISTURE ACCUMULATES AND CAN CAUSE ELECTRICAL ISSUES. *TR

Mar 07, 2014

THE RIGHT HEADLIGHT IS OUT. WATER, NOT JUST CONDENSATION, IS VISIBLE INSIDE THE ASSEMBLY. ADVICE BEING GIVEN IS THAT I SHOULD REPLACE THE ENTIRE ASSEMBLY (>$900) OR THE REPLACEMENT BULB (~$140) WILL LIKELY JUST BLOW AGAIN BECAUSE OF THE LEAK THAT IS ALLOWING WATER IN THE ASSEMBLY. *JB

Sep 04, 2013

CONDENSATION HAD BEEN BUILDING FOR A FEW MONTHS IN THE RIGHT PASSENGER SIDE HID HEADLIGHT, BUT HEADLIGHT WAS STILL OPERATIONAL. THE LOW BEAM HEADLIGHT FAILED IN FEBRUARY AND THE DEALER QUOTED US A PRICE OF $900. FOR THE PARTS ALONE. WHILE DOING RESEARCH ONLINE FOR LESS EXPENSIVE REPAIR OPTIONS, I NOTED MANY COMPLAINTS ABOUT THIS SPECIFIC PROBLEM WITH THIS MODEL YEAR. THIS IS NOT THE ONLY EXPENSIVE DESIGN FLAW WE HAVE ENCOUNTERED WITH THIS VEHICLE (RUN-FLAT TIRES AND NO SPARE). I BELIEVE TOYOTA NEEDS TO STAND BY ITS CUSTOMERS AND OFFER THEM A REASONABLY PRICED SOLUTION FOR THESE SAFETY ISSUES. *TR

Jul 20, 2013

+ 20 more complaints for this component

AIR BAGS

22 complaints

DASHBOARD OF CAR, INCLUDING THE AREA OVER THE FRONT SEAT PASSENGER AIRBAG IS FULL OF CRACKS. IN THE EVENT OF A FRONT END COLLISION AND AIRBAG DEPLOYMENT THERE COULD BE SHARP SHARDS OF PLASTIC THRUST AT FRONT SEAT PASSENGER.

Jun 29, 2020

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLICKERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO VANCOUVER TOYOTA (10455 N E 53RD ST, VANCOUVER, WA 98662, (360) 253-0222) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THERE WAS A MANUFACTURER RECALL RELATED TO THE AIR BAGS, BUT IT EXPIRED TEN YEARS AGO. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Oct 11, 2017

TAKATA RECALL , SRS AIRBAG ON AND WILL NOT GO OUT.

Apr 15, 2017

MY CAR WAS MOVING AT 5 MPH GOING INTO A PARKING LOT WHEN A HIGH SPEEDING TRACK JUMPED OUT OF HIGHWAY, HIT MY CAR STRAIGHT ON THE RIGHT SIDE,THE STRONG IMPACT CAVED THE SIDE DOOR MORE THAN ONE FOOT,CURTAIN AIR BAGS OR ANY AIR BAGS IN THE CAR,DID NOT DEPLOY.$7000 IN DAMAGE REPAIR,$6000 IN MEDICAL BILLS. INJURIES SUSTAINED COULD HAVE BEEN AVOIDED IF AIR BAGS DEPLOYED. INCIDENT WAS REPORTED TO TOYOTA MANY MONTHS AGO,AND BEING IGNORED.....UPDATED 03/29/17 *BF *TR *CN

Jan 26, 2017

Crash: 1

Injuries: 3

VEHICLE WAS TURNING LEFT ONTO AN INTERSTATE ON RAMP WHEN IT WAS IMPACTED ON THE FRONT BY AN ONCOMING VEHICLE. FRONT DRIVER AND PASSENGER AIRBAGS DEPLOYED. THE DRIVER RECEIVED 2ND DEGREE BURNS ON LEFT ARM, AND 2ND AND 3RD DEGREE BURNS ON THE ABDOMEN. THE DRIVER WAS THE ONLY PERSON IN THE VEHICLE.

Apr 07, 2016

Crash: 1

Injuries: 1

+ 17 more complaints for this component

EQUIPMENT

16 complaints

I HAVE A 2004 TOYOTA SIENNA VAN AND I AM VERY DISTURBED BY THE POWER DOOR PROBLEMS I HAVE HAD SINCE DAY 1 OF OWNING THIS VEHICLE. THE SLIDING DOORS FREEZE UP ALL THE TIME IN THE WINTER. AFTER DRIVING FOR APPROX. 30-45 MINUTES THE DOOR WILL UNFREEZE & COME OPEN! I HAVE TWO CHILDREN!!! THIS IS A SAFETY HAZARD AS WELL AS BEING A NUISANCE. ALSO THE POWER DOOR CABLE SNAPPED IN TWO. I CALLED HICKORY TOYOTA & SPOKE WITH MAINTENANCE CUSTOMER SERVICE, WHICH INFORMED ME THAT THIS JUST DOES NOT HAPPEN. I SAID WELL, IN MY CASE IT DID! I WANT THIS FIXED BEFORE ONE OF MY CHILDREN GET HURT & THIS BECOMES A LAW SUIT! THIS IS MY 2ND SIENNA VAN & HAD THE SAME PROBLEM WITH IT. I'VE HAD THREE CAMRYS AND THEY WERE ALMOST PERFECT. WHAT IS UP SIENNA??!! MAYBE I NEED TO CONVERT TO HONDA AFTER ALL. :( *LN

Jan 23, 2011

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. HE RECEIVED RECALL NOTICE NUMBER 09V234000 (EQUIPMENT:OTHER:LABELS) IN EARLY NOVEMBER. WHEN HE CONTACTED THE DEALERSHIP, HE WAS ADVISED THAT THEY WOULD NOT HONOR THE RECALL. HE SPECULATED THAT THE FAILURE REFERENCED IN THE RECALL CAUSES THE VEHICLE TO VIBRATE WHEN ACCELERATING PAST 75 MPH. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.

Nov 09, 2009

THE AC IN OUR 2004 TOYOTA SIENNA WENT OUT IN AUGUST (VERY HOT!); WE TOOK IT TO A REPAIR SHOP. TURNS OUT THE AC COMPRESSOR AND MULTIPLE RELATED PARTS NEEDED TO BE REPLACED DUE TO A PROBLEM WITH THIS PARTICULAR SYSTEM. CALLED AROUND TO ENSURE FAIR PRICE- MANY SHOPS REPORTED HAVING HAD THIS SAME PROBLEM ON THIS MAKE AND MODEL. HAD NECESSARY REPAIRS COMPLETED AT A COST OF OVER $1500. I WAS TOLD THE REPAIR ON A 2003 MODEL WAS ONLY $950 PLUS TAX, BUT SUBSEQUENT YEARS HAD MORE PROBLEMS AND REQUIRED MORE PARTS REPLACED BECAUSE OF DESIGN PROBLEMS. HAVING AC IS NOT ONLY COMFORT, BUT ALSO SAFETY- WE BOUGHT THIS VEHICLE BECAUSE WE HAVE YOUNG CHILDREN AND THEY WOULD GET QUITE HOT, SWEATY, RED-FACED, ETC. WITHOUT REAR AC IN OUR FORMER VEHICLE. IT SEEMS THIS IS A WIDESPREAD PROBLEM WITH THIS MAKE AND MODEL. I'VE READ TOYOTA KNEW ABOUT THIS PROBLEM AND EXTENDED THE WARRANTY FOR AC (ALTHOUGH OWNERS WEREN'T INFORMED, AND WE ARE PAST THAT LIMIT ANYWAY); HOWEVER, IF THIS IS SUCH A HUGE PROBLEM THERE SHOULD BE A RECALL WITH THE A PREVENTIVELY FIX RATHER THAN WAITING FOR OWNERS TO INCUR SUCH HUGE BILLS AND NOT HAVE THE ABILITY TO KEEP THEIR FAMILIES COOL WHILE THEY DRIVE. THIS MAY SEEM MOSTLY COMFORT, BUT FOR THOSE WITH YOUNG CHILDREN, THE ELDERLY, AND OTHER AT-RISK POPULATIONS, AC IS ALSO VERY MUCH ABOUT SAFETY. *TR

Aug 12, 2009

I HAVE A 2004 TOYOTA SIENNA THAT HAS MANUAL SLIDING REAR DOORS. I HAVE REPLACED THE HANDLES ON BOTH DOORS WITHIN THE LAST 6 MONTHS. THE LATEST ONE I REPLACED WAS THE REAR PASSENGER SIDE DOOR. THE APPARENT REASON FOR THESE BREAKING OFF IS THE FACT THAT THE DOORS ARE JAMMING AND IT IS EXTREMELY DIFFICULT TO OPEN THE DOOR. EVEN THOUGH I HAVE REPLACED THE REAR PASSENGER HANDLE, IT STILL WILL NOT OPEN FROM THE INSIDE OR OUTSIDE...IT DOES OPEN ON "OCCASION" BUT IT IS FINICKY.. I HAVE GONE ON LINE AND NOTICED THOUSANDS OF OTHER TOYOTA SIENNA OWNERS ARE EXPERIENCING IDENTICAL PROBLEMS WHICH LEADS ME TO FEEL STRONGLY THAT THIS SHOULD BE A "RECALL" ISSUE THAT SHOULD BE COVERED BY TOYOTA!! I HAVE 2 SMALL CHILDREN THAT TRAVEL IN THIS VEHICLE AND THIS COULD BE A LIFE THREATENING ISSUE, GOD FORBID! *TR

Aug 05, 2009

A/C FAILURE, THE WHOLE SYSTEM IS SUB-STANDARD, VALVES, LINES, COMPRESSOR. HAVE BEEN IN THE SHOP FOR 2 YEARS. NOTICED A LOT OF COMPLAINTS ON-LINE FOR THIS MODEL. *TR

Jul 10, 2009

+ 11 more complaints for this component

VISIBILITY

14 complaints

THE REAR POWER WINDOW WAS ROLLED UP AND CAUSED INJURY TO TEN YEAR OLD FEMALE. MY CONCERN / QUESTION IS WHY THERE IS NOT A SAFETY FEATURE ON THE WINDOWS THAT WOULD AUTOMATICALLY GO DOWN IF ANY RESISTANCE WAS APPLIED TO THE WINDOW. IF THE VEHICLE HAD THIS TYPE OF SAFETY FEATURE IT WOULD HAVE PREVENTED INJURY. *TR

Feb 06, 2014

Injuries: 1

DURING HEAVY RAIN AND HIGH WIPER SPEED THE DRIVER AND PASSENGER SIDE WINDSHIELD WIPERS GOT LOCKED TOGETHER AND COMPLETELY DESTROYED THE PASSENGER SIDE WIPER. THE DEALERSHIP STATED THE ADJUSTMENT NUT LOOSE ON BOTH WIPER ARMS, IT WAS TIGHTENED AND WIPER BLADE REPLACED. WE STILL HAVE THE MANGLED WIPER BLADE. *TR

Aug 19, 2010

2004 TOYOTA SIENNA MINI VAN - WINDSHIELD CRACKS IMMEDIATELY EVEN IF IT RECEIVES AN EXTREMELY SMALL (LESS THAN HALF A MILIMETER) STONE CHIP ON THE EDGES OF THE WINDSHIELD. AS SOON AS THERE IS AN EXTREMELY SMALL STONE / PEBBLE CHIP, IT WILL CRACK RIGHT AWAY. *CN

Jan 27, 2010

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 50 MPH SHE HEARD AN EXTREMELY LOUD NOISE COMING FROM THE ROOF OF THE VEHICLE. SHE PULLED OVER AND DISCOVERED THE NOISE SHE HAD HEARD WAS THE SUNROOF WHICH HAD VIOLENTLY EXPLODED. A TEMPORARY REPAIR WAS MADE TO THE VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 124,949. THE CURRENT MILEAGE WAS 125,249. UPDATED 01/25/10 *BF THE REPAIRS WERE PAID FOR THROUGH THE CONSUMERS INSURANCE COMPANY. THE REPAIR TECHNICIAN NOTED THAT THERE WAS NO EVIDENCE OF ANY FOREIGN OBJECT HAVING IMPACTED THE GLASS. NO FURTHER PROBLEMS SINCE THE REPAIR. UPDATED 01/26/10.*JB

Nov 30, 2009

I OWN A 2004 TOYOTA SIENNA. I BOUGHT THE VAN WHEN IT FIRST CAME OUT, HAD TO WAIT A COUPLE OF WEEKS TO GET IT (BECAUSE OF DEMAND) AND PAID FULL STICKER PRICE. LAST YEAR, WHILE DRIVING, MY AIR CONDITION UNIT WENT. IT IS BLOWING WARM AIR. I TOOK IT TO A GARAGE TO GET IT LOOKED AT AND WAS TOLD THAT COMPRESSOR WAS WORKING AND FREON IS FULL. I DID SOME RESEARCH ON MY OWN AND FOUND OUT THERE ARE NUMEROUS COMPLAINTS FROM PEOPLE, WITH THE SAME YEAR AND MAKE. SOME OF THESE PEOPLE HAVE SPENT UP TO $4,000 TO GET REPAIRS WITH STILL NO SATISFACTION. APPARENTLY, TOYOTA WAS AWARE OF THE PROBLEM WITH THE AIR CONDITIONING UNITS IN THE 2004 AND 2005 MODELS AND MADE THE CORRECTIVE CHANGES IN THE FOLLOWING YEAR. HOWEVER, NEVER INFORMED THE OWNERS OF POTENTIAL REPAIRS. *TR

Jul 22, 2009

+ 9 more complaints for this component

WHEELS

13 complaints

I PURCHASED NEW TIRES ON MAY 22, 2018. IN JUNE 2019, I HAVE HAD TO REPLACE THREE OF THE FOUR GOODYEAR AQUA TREAD TIRES DUE TO CORD BREAKAGE AND PORCHES OCCURRING.

Jul 17, 2019

I HAVE RECEIVED A NOTICE FROM TOYOTA ABOUT SPECIAL SERVICE CAMPAIGN FOR EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. SINCE THAT PART HAS ALREADY FAILED ON MY CAR I HAD IT REPLACED AND FOLLOWED TOYOTA PROCESS TO RECOVER COST OF THAT REPAIR. I HAVE PROVIDED REQUIRED DOCUMENTATION ( CERTIFIED MAIL) AND THEN AGAIN ADDITIONAL DOCUMENTATION (CERTIFIED MAIL) REQUESTED BY TOYOTA. I HAVE RECEIVED A LETTER THAT MY CASE HAS BEEN CLOSED BECAUSE TOYOTA DID NOT RECEIVE REQUIRED DOCUMENTATION. SINCE THEN I HAVE NOT RECEIVED ANY RESPONSES TO MY SUBSEQUENT LETTER OR COMPENSATION FOR THE REAIUR COST.

Mar 14, 2018

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SPARE TIRE UN-LODGED FROM THE UNDERCARRIAGE OF THE VEHICLE AND ONTO THE ROAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Aug 28, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/2 *CN

Aug 17, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 10, 2015

+ 8 more complaints for this component

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

10 complaints

WHEN DRIVING UNDER NORMAL CONDITIONS THE VEHICLES' VSC WILL ENGAGE. THE DASHBOARD LIGHTS GO OFF, THERE IS A LOUD INTERIOR BEEPING SOUND, THE ABS ENGAGES, THE CAR SLOWS DOWN DRASTICALLY AT ONCE. THE ROADS ARE DRY. AT FIRST THIS HAPPENED WHILE DRIVING NORMAL SPEED EXITING OR ENTERING AN HWY OFF/ON RAMP. THEN HAPPENED YESTERDAY AS I WAS DRIVING ON NEIGHBORHOOD STREETS AT ABOUT 25-30 MPH. I COULD HEAR A RUBBING ON THE BACK TIRES AS IF THE BRAKES WERE ON.

Sep 18, 2019

PURCHASED 2004 SIENNA XLE AWD LIMITED 2/18/15. WHILE COMMUTING TO WORK THE TRACTION CONTROL SYSTEM RANDOMLY ACTIVATES IN DRY CONDITIONS (USUALLY ON DOWNHILL ANGLED TURN) CAUSING LOSS OF POWER, ACTIVATION OF FRONT RIGHT BRAKES, AND THE STEERING WHEEL JERKED FROM MY HANDS (RESULTING IN TRANSIENT OVERALL LOSS OF CONTROL OF VEHICLE). THIS DEFECT HAS OCCURRED 6 TIMES IN 2 DAYS AND I AM CURRENTLY AFRAID TO DRIVE THE CAR, ESPECIALLY WITH A 3 MONTH OLD. THERE HAVE BEEN MULTIPLE REPORTS ON EDMUNDS.COM AND OTHER TOYOTA FORUMS THAT SUPPORT THIS IS AN ONGOING PROBLEM WITH THIS MODEL/YEAR VEHICLE. THIS IS A SAFETY DEFECT AND THE VEHICLE SHOULD BE RECALLED TO PREVENT INJURY OR FATALITY AND TO RESOLVE THE ISSUE WITH THE TCS. THERE IS NO WAY TO TURN OFF THE TCS MANUALLY AND THIS ISSUE CAN CAUSE AN ACCIDENT. *TR

Feb 23, 2015

WHILE DRIVING THE VSC ACTIVATES, THE BRAKES ENGAGES, THE CARS SLOWS DOWN AND IT MAKE IT DIFFICULT TO CONTROL. IT HAS HAPPENED TO ME MORE THAN 10 TIMES. MIND YOU ITS ON A DRY SURFACE AND NO CURVES. VERY SCARY I DRIVE IT WITH NOBODY INSIDE JUST IN CASE... THANKS *TR

Oct 22, 2014

VSC (VEHICLE STABILITY CONTROL) IS ACTIVATED IN CURVES AT SPEEDS BETWEEN 25 MPH AND 60 MPH. SURFACE IS DRY AND CURVES ARE GRADUAL WITH APPROPRIATE AND SAFE DRIVING SPEEDS. THE VSC LIGHT GOES ON AND WARNING BUZZER GOES OFF. THE BRAKES SHUDDER AND THE VEHICLE IS DE-THROTTLED. VEHICLE CONTROL IS REDUCED FOR 3 TO 5 SECONDS AND THEN THE VSC DEACTIVATES. CONCERNED THAT THIS WILL BE A PROBLEM WHEN THE ROAD SURFACE IS SLICK. DEALER COULD NOT FIND MALFUNCTION CODES AND COULD NOT DUPLICATE PROBLEM SO NO FIX. THIS SITUATION OCCURS ALMOST EVERY DAY AT LEAST ONCE. KEEPING INCIDENT LOG. WEB SITES INDICATE THIS COULD BE STEERING SENSOR CALIBRATION. DEALER CLEANED SENSOR PARTS AND THIS DID NOT RESOLVE PROBLEM. CONTACTED TOYOTA AND THEY SAID TO CONTINUE WORKING WITH THE DEALER. TSB IS OUT FOR YAW SENSOR FAILURE AND STEERING CALIBRATION. *TR

Nov 20, 2012

AS CAR WAS BEING DRIVEN IN A PARKING LOT THE BRAKES WERE SUDDENLY APPLIED AS THE VSC DASHBOARD LIGHT WAS LITE. THE CAR VIBRATED AND SLOWED IN A NEAR STOP. BRAKE PEDAL WAS NEARLY USELESS. THE CONDITIONS WERE CLEAR WITH A DRY MOSTLY LEVEL PAVEMENT. ATTEMPTED TO DRIVE VEHICLE ABOUT ONE MILE TO HOME NOT KNOWING IF INCIDENT WOULD BE REPEATED. HOWEVER, IT WAS REPEATED WITHOUT WARNING ABOUT EVERY 5 TO 10 SECONDS. SPEED NEVER EXCEEDED ABOUT 10 MILES PER HOUR. *TR

Dec 02, 2011

+ 5 more complaints for this component

SEATS

9 complaints

THE DRIVERS AND FRONT PASSENGER DOOR MAKES A LOUD POPPING NOISE WHEN OPENING AND CLOSING DUE TO BROKEN WELDS. DOORS APPARENTLY CANNOT BE WELDED BUT MUST BE REPLACED. TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING DOORS AT NO COST TO THE CONSUMER. WELDS SHOULD NOT BREAK . INCIDENT DATE IS APPROXIMATE. *TR

Jul 02, 2014

MY CHILDREN WERE TRYING TO GET TO THE THIRD ROW SEAT AND PULLED ON THE LATCH OF THE SEAT ON THE SECOND ROW AND THE SEAT RAPIDLY SNAPPED DOWN AND OUT CRUSHING MY LITTLE ONE. SINCE THAT INCIDENT MY CHILDREN WERE VERY CAREFUL ABOUT USING THE HANDLE TO BRING THE SEAT DOWN. I HAVE HAD OTHER PEOPLE RIDE IN MY CAR THAT DO NOT KNOW HOW FAST AND DANGEROUS THESE SEATS SNAP DOWN AND OUT THAT HAVE BEEN HIT BY THE SEATS ON MY OCCASIONS. WE CALL IT THE "JAWS OF DEATH" BUT THIS IS NOT A LAUGHING MATTER. I DID WRITE TO TOYOTA ABOUT THIS BUT NEVER EVEN RECEIVED A RESPONSE. THE OTHER PROBLEM WE'VE HAD HAS BEEN WITH THE SLIDING DOORS. THEY KEEP BREAKING AND NOT CLOSING PROPERLY. *TR

Jan 31, 2014

Injuries: 12

2004 TOYOTA SIENNA HEATED SEATS. DRIVERS SIDED HEATED SEAT FAILED RIGHT AFTER EXPIRATION OF OUR WARRANTY TOYOTA QUOTED 800 FOR REPAIR WITHOUT ANY OFFER OF ASSISTANCE. PASSENGER SIDE HEATED SEAT QUIT WORKING APPROXIMATELY A YEAR LATER. *TR

Feb 24, 2011

FRONT DRIVER SEAT HEATER QUIT WORKING. *TR

Nov 15, 2009

BOTH SEAT HEATERS FAILED AFTER 50K MILES AND 3.5 YEARS OLD. *TR

Feb 02, 2009

+ 4 more complaints for this component

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

8 complaints

Vehicle often applies brakes on its own . At first it was only in turns . However now it does it when driving straight on the the freeway or just down the street at 45mph. I have fixed my alignment ,new tires, all of the front suspension and nothing prevents the car from trying to brake for me. it is a safety feature that is not safe at all. a car slamming on your brakes at any speed is dangerous in addition to that it seems to cut off your fuel , leaving you unable to accelerate until its done beeping which can take a long time. the vsc , chenk engine and trac off flash there is no crash to report I have been lucky so far

Mar 19, 2025

The trac control is activated while the car is driving variable speed and brake the car and and the driver loose control of acceleration.

Jul 22, 2023

- Traction control engaged at high speed(70 mph on interstate) causing the vehicle to brake abruptly and pull the vehicle to the right. Had I been traveling in the left hand lane, I could have been forced into the right hand lane causing a collusion with another vehicle. Also occurred at lower speed(30 mph on a windy road) causing the same issue as described above, almost causing the vehicle to leave the paved surface. - Mechanic was able to duplicate the issue - Mechanic diagnosed intermittent traction control activation, scanned computer for codes. Yaw rate/steering angle correlation causing false activation ABS/traction. Replaced hub bearing and spindle. Four wheel alignment, including check castor, camber and adjust toe. Performed zero point calibration and reset ABS memory. - Traction control lights up briefly

Dec 21, 2022

About a year ago the Vehicle Stability Control warning light along with an audible alarm started coming on intermittently while turning on highways going uphill or downhill in dry weather and with no risk of any tire slipping. At first this only happened at higher speeds 65+mph. Over time, it has occurred more and more frequently and can occur at speeds down to 25 mph. At times, the Anti-lock Braking System is also activated resulting in jerky braking and loss of throttle. When people have been following me too closely, this has almost caused accidents. When these symptoms occur, it is always on a curve (of any degree, even slight curves) and while driving at least 25 mph, and even happens on flat turns now. The weather has always been dry with no risk of tire slippage.

Aug 18, 2022

Sometimes when I take turns in my Sienna, the VSC starts going off and braking individual wheels without my control. This happens unexpectedly on highway bends at speeds of 60+ mph and it is difficult to control the car and keep from swerving into another lane. If the roads were icy when this happens, it would probably cause a dangerous accident. Toyota has a technical service bulletin for this, but not a recall - which it should since this is a significant safety issue. The TSB is BR008-04. There are many others experiencing this same issue: https://forums.edmunds.com/discussion/13855/toyota/sienna/vsc-sudden-activation-2004-toyota-sienna

Feb 03, 2022

+ 3 more complaints for this component

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

8 complaints

IN MOTION, ON DRY, OFF-CAMBER HIGHWAY CURVES, WITH SLIGHT ACCELERATION, THE ABS/VSC /TRAK ENGAGES, BRIEFLY JERKING THE STEERING TO ONE SIDE. DASH WARNINGS: "VSC" "TRAK OFF" + "CHECK ENGINE". REDUCING MECHANICAL "SLOP" (WHEEL BEARINGS, STEERING RACK & PINION, ETC.) TENDS TO REDUCE FREQUENCY OF OCCURRENCE. TOYOTA DEALER DIAGNOSIS: "STEERING CONTROL SYSTEM FAULT". >"TOYOTA KNOWS ABOUT -- BUT, DOES NOT KNOW HOW TO FIX THIS PROBLEM."< DEALER-SUGGESTED WORKAROUND: "PULL FUZES TO DISABLE VSC AND ABS SYSTEMS..." DEALER REPAIR DOCUMENTS ARE WITH PREVIOUS OWNER...

Oct 10, 2020

WHEN DRIVING IN DRY CONDITIONS AT VARIOUS SPEEDS OVER 25 MPH, THE VSC WARNING LIGHT COMES ON, AN ALARM SOUNDS AND THE ANTILOCK BRAKES ENGAGE FOR NO REASON. THIS IS A TERRIFYING AND EXTREMELY DANGEROUS ISSUE THAT IS WELL DOCUMENTED BY SO MANY TOYOTA SIENNA OWNERS BUT TO DATE HAS NOT BEEN ADDRESSED OR ACKNOWLEDGED BY TOYOTA. WHEN TAKEN TO A DEALERSHIP, THEY CLAIM (AS OTHER OWNERS HAVE ALSO STATED) THAT THEY CANNOT REPLICATE THE PROBLEM AND IT DOES NOT REGISTER THROUGH THE OBD2 SENSOR SO THERE IS NO RECORD OF IT HAPPENING. WITH AS MANY PEOPLE AS THIS IS HAPPENING WITH, IT IS NOT A QUESTION OF WHETHER THERE WILL BE ACCIDENTS, INJURIES AND ULTIMATELY DEATHS CAUSED BY THIS ISSUE. THE ONLY QUESTION IS WHEN AND HOW MANY HAVE TO OCCUR BEFORE TOYOTA ACKNOWLEDGES THIS IS A PROBLEM. DRIVING DOWN THE ROAD, IN TRAFFIC AT 65 MILES AN HOUR WHEN FOR NO REASON, THE CAR SLAMS ON THE BRAKES WITHOUT WARNING. IT IS HAPPENING ALL THE TIME AT THIS POINT MAKING THE CAR COMPLETELY UNSAFE TO DRIVE FOR THE OWNER, THE VEHICLE'S OCCUPANTS AND ANY UNSUSPECTING VEHICLE IN THE VICINITY. I AM BEGGING YOU. PLEASE GET TOYOTA TO ISSUE A RECALL BEFORE TRAGEDY STRIKES. THANK YOU FOR YOUR PROMPT ATTENTION TO THIS MATTER. I AM SUBMITTING THE DATE BELOW AS TODAY'S DATE AS THE CAR IS NOW SITTING IN MY DRIVEWAY UNTIL I CAN FIGURE OUT WHAT NEEDS TO BE DONE. IT HAS HAPPENED OVER THE PAST 6 MONTHS EVERY TIME I DRIVE IT AND THE $750 STEERING POSITION SENSOR THAT TOYOTA REPLACED DID NOTHING TO ADDRESS THE PROBLEM.

Jul 29, 2019

WHEN TRAVELING AT HIGHWAY SPEEDS AND USUALLY ON A SLIGHT CURVE TO THE RIGHT, THE TRACTION CONTROL ALARM AND BREAKS GO OFF CAUSING THE VAN TO JERK AND SHAKE. WE HAVE BEEN TOLD THIS MIGHT BE LOW TIRE PRESSURE BUT THE TIRES ARE FINE. WE HAVE HAD AN ALIGNMENT, NEW TIRES THIS PROBLEM HAPPENS RANDOMLY AND WE HAVE NOT BEEN ABLE TO REPRODUCE IT FOR THE MECHANIC. WE HAVE BEEN DEALING WITH THIS FOR A COUPLE OF YEARS MAYBE HAPPENING 20 TIMES. I FEEL IT IS JUST NOT SAFE ENOUGH TO DRIVE OR PASS THIS PROBLEM ON TO SOMEONE ELSE. I WOULDN'T WANT THE CAR ON THE ROAD WITH ME EITHER I HAVE READ ONLINE OF OTHER TOYOTA SIENNA'S WITH THE SAME EXACT PROBLEM. THIS IS NOT ISOLATED AND IS A SAFETY CONCERN.

Jul 20, 2018

WHEN I DRIVE MY VAN THE VSC AND TRAC OFF LIGHTS COME ON INTERMITTENTLY AND CAUSE THE VEHICLE TO BOG DOWN AND PULL TOWARDS ONCOMING TRAFFIC. I TOOK MY VAN TO THE DEALERSHIP AND THEY SUGGESTED REPLACING THE STEERING SENSOR. WE REPLACED THE SENSOR AND THE PROBLEM PERSISTS. WITH NO CODES COMING UP THEY SAY THEY CAN'T FIX MY VAN. IT HAPPENS WHILE DRIVING AROUND CORNERS AT 35 MPH MOSTLY BUT HAS ALSO HAPPENED A FEW TIMES ON THE FREEWAY AT 70. ALL TIMES IT HAS HAPPENED SO FAR HAS BEEN ON DRY PAVEMENT. TOYOTA DOESN'T SEEM TO THINK THAT THERE IS REALLY A PROBLEM SINCE NO CODES ARE COMING UP ON THEIR CODE READER. DUE TO THE FREQUENCY OF THE ISSUE I AM HAVING IT COULD BE DISASTROUS AND END UP IN A HEAD-ON COLLISION. HOW COME THIS VEHICLE HASN'T BEEN RECALLED. I HAVE INCLUDED A PHOTO OF MY SERVICE REPORT FROM THE DEALERSHIP. ALSO THERE ARE MULTIPLE COMPLAINTS IN DIFFERENT FORUMS REGARDING THIS SAME ISSUE AND AS FAR AS I HAVE READ THERE IS REALLY NO RESOLVING IT.

Jul 10, 2017

THE VSC TRACTION CONTROL SYSTEM ACTIVATES ON IT'S OWN. DRIVING THE VAN IT AUTOMATICALLY COMES ON AND BRAKES THE VAN, DASHBOARD LIGHT AND BEEPING NOISE COMES ON. BRAKES YOU AUTOMATICALLY CAUSING THE VAN TO VEER TO THE RIGHT. THIS MALFUNCTIONING DEVISE WITH THE YAW SYSTEM IS CONTINUING AFTER MANY TRIPS TO THE LOCAL TOYOTA DEALER. THEY CURRENTLY HAVE THE VAN AND ARE REPLACING PART AFTER PART AND THE PROBLEM STILL PERSISTS. CONTACTED TOYOTA HEADQUARTERS AND FILED A COMPLAINT WITH THEM BUT THEY SAY THERE IS NO RECALL ON THIS VAN. CHECKED ON LINE AND FOUND MANY OTHER TOYOTA SIENNA OWNERS WHO ARE EXPERIENCING THE SAME ISSUES AS WE ARE. THIS IS A DANGEROUS SAFETY HAZARD WHICH CAN CAUSE AN ACCIDENT. AS OF TODAY'S WRITING THE PROBLEM HAS NOT BEEN DIAGNOSED BY TOYOTA.

Aug 29, 2016

+ 3 more complaints for this component

STRUCTURE,EQUIPMENT

7 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A FRACTURE ON THE DRIVER'S SIDE OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. ADDITIONALLY, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS RUST ON THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGE WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 10/17/12 *BF UPDATED 10/23/2012 *JS

Sep 27, 2012

DESCRIPTION: FRONT DOOR CHECK POPPING NOISE CAUSE: SPOT WELD IN DOOR CHECK FAILED CONTROLS DOOR WHEN OPENING AND CLOSING SAFELY. TOYOTA HAS TSB NV003-07, BUT HAS LIMITED WARRANTY. EXPIRED FOR ME. *TR

May 17, 2011

MY 2004 TOYOTA SIENNA XLE LIMITED POWER SLIDING DOOR CABLE SNAPPED AND DOOR WOULDN'T CLOSE, THIS IS A SERIOUS SAFETY ISSUE AND TOYOTA SHOULD TAKE RESPONSIBILITY OF FIXING THIS ON GOING ISSUE WITH THESE SIENNA VANS. THERE COUNTLESS NUMBER OF PEOPLE HAVE THE SAME ISSUE. DEAL COST TO FIX THIS IS OVER $2000. THIS IS TOTALLY UNFAIR FOR CONSUMERS TO PAY SUCH HIGH COST REPAIR FOR WHAT TOYOTA IS RESPONSIBLE FOR IN FIRST PLACE. *TR

Jun 25, 2010

THE SLIDING DOORS ON OUR TOYOTA SIENNA ARE DEFECTIVE. THEY STICK SHUT FREEZE IF THE TEMPERATURE GETS LOW ENOUGH OR THERE IS ENOUGH MOISTURE. IT'S HARD TO PREDICT THE CIRCUMSTANCE BUT THE FACT IS, OUR KIDS CANNOT GET IN OR OUT OF THE VAN AND WE HAVE HAD TO DRIVE IT ANYWAY, THREE DIFFERENT BEEPERS GOING OFF ALL THE WAY. I HAVE READ THAT THIS IS A COMMON PROBLEM FOR THE SIENNA AND YET TOYOTA CONTINUES TO DO NOTHING ABOUT IT, DENYING IT, IN FACT. IF WE WERE IN AN ACCIDENT, AND HAD TO ESCAPE QUICKLY, ONLY THE DRIVER AND PASSENGER COULD ESCAPE. WHEN SIDE DOORS ARE FROZEN SHUT, KIDS HAVE TO EXIT THROUGH THE BACK DOOR WHICH IS ALSO DANGEROUS. I KNOW MY 2004 IS PAST THE WARRANTY, BUT IF THIS IS A COMMON A PROBLEM AS I HAVE READ, SHOULDN'T THERE BE A RECALL? *TR

May 07, 2010

POWER SLIDING DOOR CABLE SNAPPED ON A 2004 TOYOTA SIENNA XLE. DUE TO THIS ISSUE WE CAN NOT OPEN OR CLOSE THE DRIVER SIDE SLIDING DOOR. IN ORDER TO FIX THE PROBLEM, WE ARE TAKING TO THE DEALERSHIP AND ESTIMATED COST TO FIX IS $500.00 AND $100.00 TO IDENTIFY THE ISSUE. *TR

Dec 23, 2009

+ 2 more complaints for this component

STEERING,SUSPENSION

5 complaints

The slip indicator light and alarm comes on sporadically, engaging the ABS suddenly and unexpectedly, when we are on completely dry roads. Happens while driving 40-80 mph. And doesn’t matter if I’m going straight or turning.

Jul 11, 2023

THE VSC IS GOING OFF RANDOMLY, IN DRY, SAFE CONDITIONS. ALMOST ALWAYS WHEN I AM TURNING TO THE LEFT IN A LONG TURN. BUT HAS ALSO HAPPENED ON A WINDY ROAD, DRIVING 15MPH OR LESS, ON EVER SINGLE TURN SOMETIMES JUST THE ALARM, LIGHT FLASHING ON DASH & ENGINE DETHROTTLING, OTHER TIMES ADD THE STEERING WHEEL PULLING & BRAKES PUMPING THEMSELVES. WE HAVE HAD IT IN 3 DIFFERENT SHOPS & THE COMPUTER DETECTS NO CODES, ALL PARTS IN QUESTION (SUSPENSION, YAW, ROTATIONAL POSITION SENSOR, ETC) ARE IN GOOD WORKING ORDER, NOTHING LOOSE, WORN OR OTHERWISE NOT FUNCTIONING PROPERLY. WE HAVE HAD THE YAW SENSOR REPLACED AFTER READING MANY OTHER REPORTS OF THIS ISSUE, BUT IT DIDN'T HELP. WE LOVE OUR VAN, BUT IT IS NOW A DEATH BOX. WE NEVER KNOW WHEN THE VSC MALFUNCTION WILL ACTIVATE, MAKING THE CAR UNSAFE TO DRIVE. WHEN WILL TOYOTA ACKNOWLEDGE THIS & HELP OWNERS?

Jan 11, 2019

2004 SIENNA LE: FAILURE OF DRIVER SIDE FRONT SUSPENSION SPRING IN JANUARY 2012, PASSENGER SIDE IN JANUARY 2013. EACH SPRING CRACKED CAUSING VEHICLE TO DROP WHILE IN MOTION. METAL IN CRACKED AREAS APPEARED POROUS POSSIBLY SUGGESTING FLAWS IN METAL DURING MANUFACTURE. 2013 FAILURE INCLUDED CRACK NEAR MIDDLE OF SPRING, WITH A SHARP BROKEN PIECE STICKING OUT CLOSE TO TIRE. THANKFULLY OCCURRED WHILE PARKING/AT LOW SPEED; FAILURE AT HIGH SPEED MAY HAVE RESULTED IN PUNCTURE OF TIRE/LOSS OF VEHICLE CONTROL. 2012 FAILURE INCLUDED CRACK NEAR TOP. PHOTOGRAPHS OF THE 2012 SPRING ARE AVAILABLE UPON REQUEST. VEHICLE IS IN GOOD CONDITION, WITH ONLY ~65,000 MI AT TIME OF FIRST INCIDENT. DRIVEN ON PAVED ROADS, LIGHT LOADS. BODY RUST FREE WITH MINIMAL SURFACE CORROSION OF UNPAINTED/UNDERCARRIAGE ITEMS. CONTACTED TOYOTA IN 2012, FILED CASE. WAS INFORMED SIMILAR ISSUES HAD NOT BEEN REPORTED, FAILURE WAS NOT COVERED. NOTING EXTREME HAZARD POSED BY BROKEN SPRING PUNCTURING TIRE, ENCOURAGED FURTHER EVALUATION. OBTAINED/REPLACED AT MY COST SPRING FROM LOCAL TOYOTA DEALER, HAD ALIGNED. CONTACTED TOYOTA IN 2013 REGARDING SECOND FAILURE. NOTED WAS SECOND OCCURRENCE/EXTREME HAZARD POSED BY PUNCTURING TIRE, ENCOURAGED FURTHER EVALUATION. OBTAINED REPLACEMENT/HAD ALIGNED AT MY COST. RECENTLY CONTACTED TOYOTA; NO NEW INFORMATION AVAILABLE. BROKEN SPRINGS CAN RESULT IN LOSS OF VEHICLE CONTROL AS CAN TIRE PUNCTURE. FAILURES I EXPERIENCED OCCURRED AT LOW SPEEDS; IF AT HIGHER SPEEDS, RESULTS MAY HAVE BEEN CATASTROPHIC. NOTING LIGHT USE AND EXCELLENT CONDITION OF VEHICLE AS WELL AS APPEARANCE OF THE BROKEN SPRINGS, TOYOTA PARTS STAFF AND OUTSIDE MECHANICS INDICATED THAT MANUFACTURING ISSUES MAY BE CAUSE OF FAILURES. REPLACEMENT SPRINGS INCLUDED DIFFERENT COLOR CODING; PARTS STAFF INDICATED THIS MAY CORRESPOND TO MORE RECENT PRODUCTION, SUGGESTED THAT NEW PARTS MAY BE OF BETTER QUALITY.

Sep 11, 2015

STEERING SHAFT INTERMEDIATE SHAFT STEERING & SUSPENSION POWER STEERING NOT WORKING ALL THE TIME. SEEMS TO GET TIGHTER AND TIGHTER FROM TIME TO TIME. VERY DIFFICULT MAKING LEFT OR RIGHT TURN... *TR

Feb 26, 2014

I HAD TAKEN MY SIENNA TO THE DEALER TO FIX THE LAST RECALL FOR THE LIFTGATE. THEY MUST HAVE DONE AN INSPECTION AND TOLD ME I NEEDED TO REPLACE THE WARN CONTROL ARMS AT A COST OF $1,755.00 AND THE HIGH PRESSURE POWER STEERING HOSE AT A COST OF $699.00. I WAS THERE IN APRIL TO HAVE WORK DONE AND NONE OF THIS WAS MENTIONED. I HAVE 54,473 MILES AND ASKED AT WHAT MILEAGE DO THE CONTROL ARMS USUALLY BREAK DOWN AND I WAS TOLD SIMPLY AT ANY TIME. *TR

Nov 19, 2008

STEERING,SERVICE BRAKES

5 complaints

Numerous times (too many to say), the traction control indicator sensor comes on & I am unable to control the car. Typically it lasts for 2-3 minutes and turns off. It does not depend on road conditions, weather, and or speed. I have taken the car to the repair shop and they have not been able to capture anything on the engine diagnostic system. No codes were found for them to troubleshoot this issue. I've seen this problem being reported on several posts. Yet the NHSTA has done NOTHING!! TOYOTA NEEDS TO BE HELD LIABLE FOR THIS ISSUE. WAKE UP NHSTA. MAKE OUR TAX DOLLARS WORK!!! This poses a huge risk to my family and other drivers, not to mention impact on budget.

Jun 03, 2021

ABS SOME TIMES ACTIVATES WHEN DRIVING A LIGHT CURVE ROAD AT SPEED AROUND 30-40 MPH. USUALLY A STEERING WHEEL IS ABOUT 2 OR 10 O'CLOCK POSITIONS. AT THE TIME VSC INDICATOR FLASHES AND WARNING ALARM GOES OFF. THIS CAUSES A SUDDEN BREAKING AND IT BECOMES VERY DIFFICULT TO CONTROL THE CAR.

Jan 03, 2021

DRIVING AT 50 MPH ON A TWO LANE HIGHWAY THE CAR SUDDENLY VEERED TO THE RIGHT AND DECELERATED/BRAKED HARD, UNDER IT'S OWN CONTROL, NOT MINE.

Jun 07, 2020

WHILE DRIVING THE VSC COMES ON RANDOMLY. CAUSING THE VEHICLE TO TRY TO PULL INTO ONCOMING TRAFFIC. IT HAPPENS QUITE A BIT AND IS POTENTIALLY DEADLY.

Mar 27, 2017

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES SEIZED. THE VEHICLE RESUMED NORMALLY AFTER SITTNG FOR A COUPLE OF MINUTES. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 143,339.

Nov 21, 2014

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

5 complaints

STARTED HAVING PROBLEM WITH THE DOORS ON THE VAN THE FRONT DOOR WAS THE FIRST PROBLEM WITH A FAILED DOOR CHEEK CAUSING THE DOOR NOT TO BE ABLE TO BE OPENED HAD TO FORCE IT OPEN AND REMOVE THE DOOR CHEEK DUE TO A WELD THAT HAD BROKEN AWAY FROM THE DOOR IS WHY IT FAILED AND THE SECOND WAS THE POWER SLIDING DOOR ON THE PASSENGER SIDE THE DOOR QUITE WORKING AND THEN WHEN SWITCHED INTO THE MANUAL MODE I WAS UNABLE TO GET THE DOOR TO CLOSE OR IT WOULD CLOSE THEM COME BACK OPEN IT TOOK ALMOST A HOUR TO GET IT TO CLOSE AND STAY CLOSED. THIS BEING THE CAR I TRANSPORT MY KIDS IN THAT'S A BIG SAFETY ISSUE TO ME KNOWING THE DOOR MAY NOT WORK OR MAY NOT SAY CLOSED WHILE DRIVING PLEASE HELP.

Jun 26, 2019

THE ELECTRIC SLIDING DOOR DOES NOT CLOSE. IT CONSTANTLY SHUTS AND OPENS. IF A PERSON IS STEPPING INTO THE CAR THE DOOR WILL CLOSE ON THE PERSON UNLESS THEY PHYSICALLY MANHANDLE THE DOOR. AN ADULT HAD A DIFFICULT TIME STOPPING THE DOOR FROM CLOSING ON HER. DURING THE WINTER MONTHS THE SLIDING DOORS WILL NOT OPEN. SOME HOW THE HANDLE RELEASE THE DOOR AJAR BEEPING NOISE BUT THE DOORS WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. PEOPLE NEED TO CLIMB TO THE BACK FROM THE FRONT. WE RECEIVED A RECALL NOTICE BUT WHEN WE TOOK OUR CAR IN TO THE DEALERSHIP IT WAS BEYOND THE 9 YEAR LIMIT. THE DEALERSHIP SAID IT WOULD BE OVER $1000 TO REPAIR. WE HAVE SINCE HAD AN ACCIDENT RELATED TO THE SPARE TIRE RECALL THAT WE THOUGHT THE TOYOTA DEALERSHIP REMEDIED. I NOW REALIZE THE PROBLEM AND ISSUES WITH MANUFACTURE ERRORS AND RESPONSIBILITY. I BELIEVE TOYOTA SHOULD BE RESPONSIBLE TO REPAIR THE SLIDING DOOR ISSUES BEFORE SOMEONE GETS CRUSHED IN THE ELECTRIC SLIDER. IF EVER WE WERE IN AN ACCIDENT IN THE WINTER, HOW WOULD THE PEOPLE SITTING IN THE MIDDLE ROWS EXIT THE CAR. THERE NEEDS TO BE A BETTER SYSTEM TO INFORM CONSUMERS OF FAULTY EQUIPMENT BEFORE AN ACCIDENT HAPPENS. MANUFACTURERS NEED TO BE RESPONSIBLE BEFORE AN INCIDENT OCCURS. WHEN I CALLED TOYOTA, THEY SAID THAT I DID NOT HAVE A SERVICE HISTORY OR BRAND LOYALTY. WE HAVE OWNED OUR TOYOTA FOR 8 YEARS! WE HAVE TAKEN OUR CAR TO LOCAL MECHANICS EXCEPT FOR ISSUES OF RECALL. OUR FRIENDS BOUGHT A TOYOTA SIENNA DUE TO OUR RECOMMENDATION AND CAR HISTORY. 2 WEEKS AGO WE JUST PURCHASED A TOYOTA PRIUS FOR OUR DAUGHTER. THAT IS CUSTOMER LOYALTY.

Aug 11, 2015

PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPEN WHEN USING REMOTE AS WELL AS WHEN IT WAS MANUALLY ATTEMPTED TO OPEN. GOOD THING WE HAVE ONE MANUAL SLIDING DOOR...THOUGH THIS DOOR IS AUTOMATICALLY LOCKED WHEN GAS TANK DOOR IS OPEN. UPDATED 08-29-11 *BF UPDATED 3/08/2012 *LN

Jul 13, 2011

WE HAD USED THE AUTOMATIC OVERHEAD BUTTON TO OPEN THE REAR DRIVER'S SLIDING DOOR. AFTER OUR CHILDREN GOT IN THE CAR, WE TRIED TO USE THE BUTTON AGAIN TO CLOSE THE DOOR, HOWEVER THE DOOR STOPPED MIDWAY BECAUSE THE CABLE CAME OFF IT'S TRACK. WE WERE NOT ABLE TO CLOSE THE DOOR WHILE THE CABLE WAS OFF THE TRACK, SO WE HAD TO CUT THE CABLE AND REMOVE IT IN ORDER TO SHUT THE DOOR. WE CAN ONLY USE THE DOOR MANUALLY NOW, HOWEVER, IT IS EXTREMELY DIFFICULT TO OPEN AND CLOSE, ESPECIALLY ON THE SLIGHTEST INCLINE. THIS IS A SAFETY ISSUE FOR WHOEVER IS SITTING IN THE REAR SEATS, TYPICALLY MY CHILDREN, FOR IF THERE IS AN ACCIDENT, IT WOULD BE EXTREMELY DIFFICULT FOR THEM TO GET OUT. APPARENTLY THIS HAS BEEN AN ONGOING PROBLEM FOR YEARS WITH THE TOYOTA SIENNA'S AND TOYOTA WILL NOT FIX THE PROBLEM.

Jun 10, 2011

ITEM 1-- THIS IS AN AWD MODEL WITH RUN FLATS AND NO SPACE FOR A SPARE TIRE. THE LOW PRESSURE WARNING FOR THE TIRES IS REVOLUTION BASED, AND THEREFORE DOESN'T ACTIVATE DUE TO THE STIFF WALL RUN FLAT TIRES. I HAVE HAD NUMEROUS OCCASIONS WHERE THE TIRES WERE VERY LOW WITH NO WARNING, AND TWO OCCASIONS WHERE THE TIRES HAD ZERO AIR AND WERE RUINED WITH NO WARNING, AND THE FIRST INDICATION WAS A ROAR AND SUDDEN VERY BUMPY RIDE. THESE 2 EVENTS HAPPENED AT CITY SPEEDS, BUT I FEAR THIS EVENT AT INTERSTATE SPEEDS. THE LATER MODELS WERE EQUIPPED WITH PRESSURE SENSING DEVICES (NOT REVOLUTION SENSING). THE VEHICLE HAS ONLY 38K MILES, PERFECT CONDITION, AND I JUST RENEWED MY EXTENDED WARRANTY FOR 6 MORE YEARS, SO WOULD LIKE A RECALL RETROFIT TO PRESSURE SENSING FOR SAFETY AND PEACE OF MIND. I HAD THOUGHT TOYOTA WOULD DEVELOP A FIX, BUT TO NO AVAIL. I HAVE THIS DOCUMENTED ON TOYOTA SERVICE INVOICES AND THE FACTORY REP HAS REPORTED THERE IS NOTHING TOYOTA CAN DO. ITEM 2--- WHEN PULLING OUT FROM BEHIND A VEHICLE TO PASS AND FLOORING THE ACCELERATOR, THERE IS A FULL SECOND OF HESITATION BEFORE THE DOWN SHIFTING/ACCELERATION BEGINS. THIS HAS CAUSED TWO NEAR MISSES. THIS IS DOCUMENTED WITH TOYOTA, BUT ALL I'VE BEEN TOLD IS THAT IT IS CAUSED BY "DRIVE-BY-WIRE" (?), WHICH I ASSUME IS AN ELECTRICAL SIGNAL AS OPPOSED TO A MECHANICAL THROTTLE CABLE, BUT AGAIN, TOYOTA SAYS THERE IS NOTHING THEY CAN DO.

Apr 13, 2011

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

5 complaints

TRACTION CONTROL KICKS IN FOR NO REASON, TRATION BEEPING AND TIRES LOCK,AT FREWAY SPEED TRACTION CONTROL ACTIVATES AND CUTS OFF SPEED DRAMATICALLY.VERY UNSAFE TO DRIVE.

Aug 08, 2018

IT STARTED A YEAR OR SO AGO THE WHILE DRIVING ON DRY ROAD ABOVE 50MILES THE VSC LIGHT WOULD LIT WITH A ALARM SOUND, THE VAN WILL AUTOMATICALLY APPLY BRAKES AND SLOW THE SIENNA. SINCE THIS WAS EXTRA VAN AND WE WERE DRIVING MOSTLY SEDANS WE HAD AND DUE TO BUSINESS I COULD NOT SPEND ANY TIME ON IT.. NOW IT HAPPENS MORE FREQUENTLY AND IT RISK OUR LIFES ON HIGHWAY. UPON SEARCHING INTERNET VARIOUS FORUMS CAME WITH WITH PROBLEMS PERTAINING ONLY TO THIS YEAR AND MODEL, PLEASE SEARCH (SUDDEN VSC ACTIVATION) AND YOU WILL FIND MULTIPLE OWNER ONLY OF 2004 COMPLAINING FOR SAME ISSUE.. IN FACT THERE ARE TO TWO TSB ARTICLES TO POINT TO THIS PROBLEM ( TSB-BR001-04 AND TSB-BR004-03) . I WOULD KINDLY REQUEST TO INVESTIGATE THE SUDDEN VSC ACTIVATION IN MIDDLE OF HIGHWAY. I HAVE SPENT MONEY TO REPLACE TIRES, ALIGMENT BALANCING TO FIND THE ISSUE IS WIDESPREAD.

Sep 25, 2015

SUDDEN DECELERATION OF VEHICLE: 2004 TOYOTA SIENNA XLE. THE VSC ENGAGES, WITHOUT WARNING, ON SMOOTH, DRY ROADS AND WHEN CORNERING OR NEGOTIATING A CURVE. WE ARE THE ORIGINAL OWNERS AND HAVE NEVER EXPERIENCED THIS UNTIL THE FIRST INCIDENT IN LATE OCT. 2014. WE DID NOT TAKE ANY ACTION BECAUSE ALTHOUGH ROAD CONDITIONS GOOD, WE WERE ROUNDING A SHARP BEND IN THE ROAD AND ASSUMED THIS HAD SOMETHING TO DO WITH THE INCIDENT. VEHICLE SPEED WAS APPROXIMATELY 25 MPH AS THE VEHICLE SUDDENLY DECELERATED, THE VSC LIGHT CAME ON AND A RAPID BEEPING ALARM SOUNDED. THE VEHICLE PULLED TO ONE SIDE AND STEERING THE VEHICLE BECAME EXTREMELY DIFFICULT. THE WHOLE INCIDENT, START TO FINISH, LASTED APPROXIMATELY 5 SECONDS. THE NEXT INCIDENT HAPPENED IN EARLY DECEMBER 2014. AGAIN, ALL THE ABOVE DESCRIBED THINGS HAPPENED, EXCEPT VEHICLE SPEED WAS APPROXIMATELY 35 MPH GOING AROUND A GENTLE CURVE IN THE ROAD. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS CONCERNING THIS ISSUE BUT DO NOT SEE ANY RECOMMENDATIONS OR RECALLS OFFICIALLY ISSUED BY TOYOTA. IT APPEARS MOST OF THE DEALER RECOMMENDED REPAIRS DID NOT CORRECT THE PROBLEM. TODAY (DECEMBER 26, 2014), THIS SAME ISSUE HAPPENED FIVE TIMES WITHIN 40 MINUTES. MY WIFE MANAGED TO GET THE VEHICLE HOME AND WE CALLED OUR LOCAL TOYOTA DEALER, DESCRIBED THE ISSUE AND THEY INFORMED US THEY HAVE NEVER RECEIVED ANY COMPLAINTS CONCERNING RAPID DECELERATION OF THIS MODEL YEAR, BEFORE OUR PHONE CALL. I'VE SCHEDULED AN APPOINTMENT FOR DECEMBER 30, 2014 TO HAVE THE VEHICLE CHECKED OUT AND HAVE RECALL WORK DONE CONCERNING THE "SHIFT LOCK SOLENOID ASSEMBLY". WILL UPDATE AFTER APPOINTMENT. *TR

Dec 26, 2014

STARTING FROM A STOP AND ACCELERATING UP TO APPROX 20 MPH, ABS TRACS VSC LIGHTS ILLUMINATED WITH BEEPING ALERT, AND ACTIVATION OF BRAKES CAUSING A SUDDEN DECELERATION. THE ROAD WAS DRY, LEVEL PAVEMENT, NO ICE, NO GRAVEL, DRIVING STRAIGHT AND THE BRAKES WERE NOT BEING APPLIED. THERE WERE NO CONDITIONS THAT WOULD NECESSITATE THE TRACTION CONTROL. AS THE BRAKES WERE NOT BEING APPLIED AT THE TIME OF THE INCIDENT, THE REAR BRAKE LIGHTS WOULD NOT HAVE ILLUMINATED. THEREFORE, ANY DRIVER BEHIND OUR VEHICLE WOULD NOT HAVE BEEN ALERTED TO THE SUDDEN DECELERATION WHICH COULD HAVE RESULTED IN A COLLISION. FORTUNATELY THIS WAS NOT THE CASE. THIS IS THE 2ND TIME THAT THIS ISSUE HAS OCCURRED WITH THIS VEHICLE. THE FIRST WAS IN NOV. 2007 (46000 MILES IN THE VEHICLE). TOYOTA SERVICE WAS NOT ABLE TO FIND A FAULT, NO CODES STORED AND NOT ABLE TO REPLICATE AT THAT TIME. THEY SAID THAT THEY WOULD HAVE A CORPORATE CONTACT GET IN TOUCH WITH ME. I NEVER HEARD FROM THEM. NOTHING WAS RESOLVED. THERE ARE AT LEAST TWO TSBS RELATED TO THE VSC ISSUE (TSB BR004-03 AND BR008-04). NEITHER WAS IMPLEMENTED. *TR

Apr 21, 2014

MY CAR IS A 2004 TOYOTA SIENNA AWD XLE LIMITED. THE VEHICLE WILL ACTIVATE THE VEHICLE SKID CONTROL (VSC) WITHOUT WARNING WHILE DRIVING ON SMOOTH DRY ROADS. THE EFFECT IS FOR THE VEHICLE TO APPLY BRAKES STRONGLY TO SPECIFIC WHEELS PULLING THE CAR STRONGLY TO ONE SIDE. THIS HAPPENS MOST FREQUENTLY WHILE DRIVING WINDING ROADS AND IN CORNERS. IT HAS BECOME MORE REGULAR IT IT'S OCCURRENCE AND HAS HAPPENED ON RELATIVELY STRAIGHT SECTIONS OF HIGHWAY MOST RECENTLY. A SIMILAR SITUATION OCCURRED APPROX 2 YEARS AGO. AT THAT TIME THE RETAILER REPAIRED IT BY ADJUSTING THE STEERING SENSOR USED BY THE VSC AND STATED THAT THIS SHOULD BE DONE PERIODICALLY DEPENDENT ON ALIGNMENT WORK DONE ON THE VEHICLE. THIS SOLVED THE ISSUE AT THAT TIME. IT IS VERY DANGEROUS BOTH TO THE VEHICLE WHICH REQUIRES GREAT EFFORT TO MAINTAIN CONTROL AND THE VEHICLES FOLLOWING IT WHICH ARE AT RISK OF REAR ENDING THE EFFECTED CAR. THE TOYOTA RETAILER INITIALLY INDICATED THAT A CATALYST FAILURE WAS THE CAUSE (YES THEY SAID THIS). I WAS TOLD THAT THE CAT FAILURE COULD INDUCE OTHER BRAKE AND ENGINE RELATED FAILURES. THE CAT WAS REPLACED AND THE VSC FAILURE HAS RESUMED. AT THIS TIME NO FAILURES OF ANY KIND ARE INDICATED. I HAVE RESEARCHED THIS TOPIC AND FIND ABOUT A DOZEN IDENTICAL FAILURES ON 2014 TOYOTA SIENNAS DOCUMENTED IN VARIOUS USER FORUMS. AS THERE ARE ONLY A FEW DOCUMENTED ON THE NHTSA SITE I AM CONCERNED THAT THE SITUATION IS UNDER REPORTED. MANY OF THESE USER FORUMS INDICATE THAT THE SYMPTOMS WERE REPORTED TO THE MANUFACTURER. MY MOST RECENT TROUBLE REPORT CASE NUMBER FROM TOYOTA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 16, 2013

TRACTION CONTROL SYSTEM

5 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE VEHICLE JERKED AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE TIRES FELT AS IF THEY WERE GRIPPING THE GROUND, WHICH MADE IT DIFFICULT TO DRIVE. SINCE THE FAILURE, THE VEHICLE STARTED MAKING A POPPING SOUND, BUT STOPPED WHEN THE VEHICLE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 138,000.

Sep 14, 2016

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL SENSOR CONTINUOUSLY ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT APPLIED THE ACCELERATOR PEDAL, BUT THE SPEED DID NOT INCREASE. THE VEHICLE ACCELERATED NORMALLY AFTER THE SENSOR DIMMED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Jul 23, 2014

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15-50 MPH, SHE NOTICED THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE ABILITY TO BREAK WAS LOST AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE FAILURE WAS UNABLE TO BE DIAGNOSED BY A LOCAL MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Jan 20, 2011

AT ANY SPEED THE TRACTION CONTROL/ABS SYSTEM WARNING LIGHT ACTIVATED CAUSING THE ANTILOCK BREAKS TO START PUMPING AND MAKING IT DIFFICULT TO STEER. THIS OCCURRED THREE TIMES DURING OUR TRIP, EVEN AT HIGH SPEEDS SUCH AS 55 MPH, WHICH COULD HAVE EASILY CAUSED A COLLISION IF SOMEONE WAS DRIVING BEHIND US. IT ALSO FELT AS IF IT WAS DIFFICULT TO STEER THE VEHICLE. WE BROUGHT THE MINIVAN TO PERUZZI TOYOTA IN HATFIELD PA AND EXPLAINED THE PROBLEM ADDING WE HAD PAID FOR AN EXTENDED WARRANTY, THEY SAID IT WAS NOT COVERED UNDER WARRANTY. IT WAS CAUSED BY BATTERY DRAINAGE AND THAT A SENSOR BETWEEN THE STEERING WHEEL AND THE COLUMN HAD TO BE RECALIBRATED AND WE HAD TO PURCHASE A NEW BATTERY. I FIND IT SUSPICIOUS AND ALARMING THAT THIS SAFETY CONCERN COULD HAPPEN TO A VEHICLE DUE TO LOW BATTERY - ESPECIALLY SINCE THERE WAS NO INDICATION OF LOW BATTERY. THERE WERE NO WARNING LIGHTS AND ALL OTHER VEHICLE OPERATIONS FUNCTIONED PROPERLY. ALSO, NO DOORS WERE LEFT OPEN AND NO LIGHTS WERE LEFT ON, ETC... IN ORDER TO DRAIN THE BATTERY. EVEN IF THE PRIMARY CAUSE WAS THE BATTERY, THE BREAKS SHOULD NOT BECOME ACTIVATED AND THE STEERING DIFFICULT WHILE DRIVING DOWN THE ROAD AT 50 MPH WITH MY FAMILY IN THE CARE. CONSIDERING THE RECENT RECALL OF TOYOTA VEHICLES, I'M CONCERNED PERUZZI TOYOTA MIGHT HAVE GIVEN US FALSE INFORMATION. *TR

Feb 24, 2010

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THE TRACTION CONTROL ENGAGED CAUSING THE ANTI LOCK BRAKES TO ENGAGE. THE CONTACT STOPPED THE VEHICLE; HOWEVER, WHEN RESUMING REGULAR FUNCTIONS HE COULD NOT DRIVE MORE THAN 5 MPH WITHOUT THE TRACTION CONTROL ENGAGING. A LOCAL TECHNICIAN DETERMINED THAT THE WHEEL SPEED SENSOR AND RELUCTOR RINGS WERE RUSTY WHICH CAUSED THE ANTI LOCK BRAKES TO ACTIVATE, THE VEHICLE WAS REPAIRED AT A COST OF $87.00. THE MANUFACTURER STATED THAT THEY WHERE UNAWARE OF THE ISSUE AND A COMPLAINT WAS TAKEN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 68,000. UPDATED 6/01/09 *CN UPDATED 06/02/09.*JB

Apr 24, 2009

AIR BAGS,STRUCTURE

5 complaints

THE DASHBOARD OF MY SIENNA 2004, CRAKING ALL OVER (HORIZONTAL AND VERTICAL). FOLLOWING THE SAME LINES OF THE DESIGN. MY MINIVAN HAS NOT BEEN IN ANY ACCIDENT. *TR -THIS CAN PROVOQUE THE AIR BAGS INSIDE THE DASH ICAN BEE LOOSE IN ANY MOMENT AND CAUSE AN ACCIDENT. -ALL THE ELECTRIC WIRE CAN BE IN DANGER BECAUSE THE DASHBOARD IS BROKEN AND NOW IS NOT 1 PIECE SO IS NOT HOLD TO THE CAR 100%

Mar 09, 2015

I HAVE A 2004 SIENNA XLE LIMITED THAT HAS ALWAYS BEEN GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE DASH ON THE PASSENGER SIDE ABOVE THE AIRBAG HAS BEEN CRACKING FOR SOMETIME NOW AND WHAT ONCE STARTED AS A SMALL CRACK, IS NOW A SPIDERWEB OF CRACKS THAT EXTENDS OVER THE ENTIRE PASSENGER SIDE OF THE DASH. WHEN SEARCHING ON THE INTERNET FOR A USED DASH I CAME ACROSS THE FOLLOWING THREAD: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML AND DISCOVERED THIS IS NOT AN ISOLATED INCIDENT, THAT IT HAS, IN FACT, OCCURRED IN MANY 04 SIENNA'S. I, ALONG WITH MANY OTHERS FEEL THIS IS A SAFETY HAZARD DUE TO WHAT WOULD HAPPEN TO THE ALREADY CRACKED DASH IF THE AIRBAG WERE TO DEPLOY. I HAVE CALLED TOYOTA AND REGISTERED A COMPLAINT AND WAS ASSIGNED CASE #: 1207232487. I HAVE ALSO EMAILED TOYOTA WITH A COMPLAINT AS WELL. BECAUSE OF THE NUMBER OF INCIDENTS, I BELIEVE TOYOTA SHOULD ISSUE A RECALL. I NEED A NEW DASH, AND BECAUSE IT'S OBVIOUSLY A MANUFACTURER'S DEFECT. *TR

Aug 01, 2012

CRACKS IN THE DASHBOARD NOTED OVER AREA WHERE AIRBAGS ARE LOCATED. *TR

Apr 14, 2012

DASHBOARD DEFECT INTERFERENCE WITH AIRBAG DEPLOYMENT - DUE TO MANUFACTURER DEFECT THE DASHBOARD HAS MANY LONG CRACKS THAT EXTEND FROM THE A/C VENTS AND GLOVE BOX ACROSS SECTIONS OF THE DASH, INCLUDING AROUND THE AIRBAG. I AM FEARFUL THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY AS DESIGNED, DUE TO THE DEFECTIVE DASHBOARD. AS OF YET THERE HAS BEEN NO RECALL OR MANUFACTURER AMENDS TO THIS PROBLEM. IT IS A SERIOUS SAFETY CONCERN TO ME DUE TO INTERFERENCE WITH THE PROPER FUNCTIONING OF THE AIRBAG. *TR

Feb 13, 2012

IN MY 2004 TOYOTA SIENNA XLE LIMITED AWD, THE UPPER DASHBOARD(BY THE WINDSHIELD & FRONT AIRBAGS IS CRACKING. I AM HIGHLY CONCERNED THAT THESE CRACKS WILL INTERFERE WITH PROPER DEPLOYMENT OF THE FRONT AIRBAGS IN AN ACCIDENT SITUATION. ALSO THE UPPER DASHBOARD MAY BREAK APART IN AN ACCIDENT SITUATION AND BECOME AIRBORNE CAUSING FURTHER INJURY TO VEHICLE PASSENGERS. I HAVE CONTACTED TOYOTA AND WAS TOLD IT WAS ONLY COVERED FOR 36,000 MILES OR 3 YEARS DESPITE THE FACT IT CAN POSE A SAFETY ISSUE. IN RESEARCHING THE INTERNET, I FOUND OTHER 2004-2007 TOYOTA & LEXUS OWNERS ARE HAVING THE SAME ISSUE WITH THE CRACKED DASHBOARD. HERE IS A LINK TO ONE SUCH DISCUSSION: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML. *TR

Nov 04, 2011

FUEL SYSTEM, OTHER

5 complaints

I OWN A 2004 TOYOTA SIENNA. I HAVE HAD ISSUES WITH A SLUGGISH ACCELERATOR THAT SUDDENLY "GIVES". I HAVE TAKEN IT TO THE DEALER AND INDEPENDENT MECHANICS AND NEITHER HAVE RESOLVED THE ISSUE. I HAVE DOCUMENTATION OF REPAIRS, CLEANING THE FUEL INJECTORS, REMOVING THE CARPETS, ETC. NOTHING HAS WORKED AND AM WORRIED WHY THE SIENNA HAS NOT BEEN INCLUDED IN THE RECALL. *TW

Jan 28, 2010

THE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA VAN HAS BECOME INOPERABLE. I HAVE BEEN STRANDED WITH A DOOR 'STUCK OPEN'. THIS IS CLEARLY A SAFETY ISSUE. TOYOTA ORIGINALLY QUOTED OVER $1400 TO REPAIR WHAT IS CLEARLY A DESIGN FLAW GIVEN THE 100'S OF OTHER COMPLAINTS I'VE SEEN ONLINE. *TR

Dec 13, 2008

CONSUMER RECEIVED RECALL 03V291000 FOR REPLACEMENT FOR THE FUEL TANK. NO PARTS WERE AVAILABLE. *AK

Sep 21, 2004

WHILE DRIVING AND COMING TO COMPLETE STOP VEHICLE STALLED, VEHICLE WAS TAKEN TO THE DEALER, AND MECHANIC DETERMINED THAT GAS LINE WAS DISCONNECTED FROM THE GAS TANK. *AK

May 04, 2004

CONSUMER RECEIVED NHTSA RECALL LETTER 03V291000 ON AUGUST 2003. CALLED EVERY MONTH TO A LOCAL DEALER WHERE SHE BOUGHT THE VEHICLE, AND STILL THEY DID HAVE THE PART TO REPAIR GAS TANK. *AK

Jan 20, 2004

INTERIOR LIGHTING

5 complaints

INTERNAL READING LIGHTS DO NOT TURN OFF WHEN KEY IS REMOVED FROM IGNITION LEADING TO BATTERY DEATH. *JB

Mar 09, 2006

THE REAR DOME LIGHTS ARE WIRED SUCH THAT THEY CAN BE TURNED ON BY PRESSING ON THEM (BY THE PERSON SITTING AT THAT PARTICULAR SEAT POSITION). IF THE LIGHT IS TURNED ON THIS WAY, IT WILL NOT TURN OFF UNTIL 1) THE DRIVER TURNS OFF ALL THE REAR INTERIOR LIGHTS BY USE OF A BUTTON ON THE DASHBOARD OR 2) THE BATTERY DIES. THIS IS HAZARDOUS BECAUSE YOU RUN THE RISK OF YOUR BATTERY DYING IF YOU DON'T MANUALLY OVERRIDE AND TURN OFF ALL REAR LIGHTS. IF YOU DO MANUALLY OVERRIDE AND TURN OFF ALL THE REAR LIGHTS, THEN WHEN THE REAR DOORS ARE OPENED, NO LIGHTS TURN ON. AT NIGHTTIME, YOU CANNOT SEE WHERE YOUR FEET ARE GOING, AND IT IS VERY EASY TO TRIP OVER ANYTHING THAT MIGHT BE ON THE FLOOR (OR YOUR OWN FEET) (THE MANUAL OVERRIDE NOT ONLY TURNS OFF THE DOME LIGHTS ABOVE THE PASSENGER, BUT ALSO TURNS OFF THE COURTESY LIGHTS WHICH WOULD NORMALLY SHINE ON THE FLOOR OF THE VAN WHEN THE REAR DOORS ARE OPENED. *AK

Dec 24, 2004

THE DOOR WAS LEFT AJAR WHICH CAUSED THE BATTERY TO GO DEAD. THE VEHICLE WAS SUPPOSED TO BE DESIGNED SO THAT THE INTERIOR LIGHTS SHUT OFF AFTER TWENTY MINUTES IF THE IGNITION WAS OFF AND ANY DOORS ARE LEFT OPEN. *NM THE CONSUMER WAS TOLD THAT THIS FEATURE WAS ONLY AVAILABLE IN CANADIAN OR AUSTRALIAN VEHICLES. *TC *JB

Nov 03, 2004

THE INTERIOR LIGHTS DO NOT TURN OFF AUTOMATICALLY AFTER 20 MINUTES AS STATED IN THE BROCHURE AND OWNER'S MANUAL. THIS DRAINS THE BATTERY, AND LEAVES PEOPLE STRANDED. AK

Jun 04, 2004

OWNER OF 2004 TOYOTA SIENNA XLE LIMITED - PRUCHASED IN JULY 2004. WHEN THE ANY OF THE VANITY LIGHTS ARE LEFT ON IN THE INSIDE OF THE VAN AND THE KEY IS OUT OF THE IGNITION THE LIGHTS NEVER TURN OFF...THERE IS NO AUTOMATIC BATTERY SAVER/SHUT-OFF. HOWEVER, I NOTICED THAT IN VANS RELEASED SINCE THEN TOYOTA HAS MADE THIS STANDARD ON CURRENT RELEASES. (MID-MODEL CHANGE). DOES THIS SEEM RIGHT FROM A SAFETY STANDPOINT? MY WIFE IS THE PRIMARY DRIVER AND I DO NOT WANT TO SEE HER STRANDED WITH OUR LIITLE ONE SOMEWHERE. HAD THIS BEEN AN OPTION IN A KID-FRIENDLY VAN AT THE TIME OF PURCHASE, I WOULD HAVE BOUGHT IT.*AK

Aug 14, 2003

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

4 complaints

THIS VEHICLE HAS A TRACTION CONTROL FEATURE WHICH HELPS KEEP IT FROM SKIDDING OUT OF CONTROL IN ICY, WET, OR OTHERWISE UNSTABLE CONDITIONS. IT CAN HELP AN OUT OF CONTROL VEHICLE GET BACK INTO CONTROL BY DOING A VARIETY OF THINGS, INCLUDING BRAKING. PREVIOUSLY THIS FEATURE HAD ONLY KICKED ON WHEN I WOULD SLIDE ON THE SNOW DURING A LOW SPEED TURN AND WOULD SLIDE IN THE SNOW (WHICH WAS GOOD). BUT OVER THE PAST FEW MONTHS, THERE HAVE BEEN TWO TIMES THAT THIS FEATURE HAS KICKED ON AT HIGH SPEEDS (ONCE AT 40MPH AND ONCE AT 65MPH) ON DRY ROADS, BOTH WHILE TURNING AROUND A CURVE. SUDDENLY THE BRAKING SYSTEM IS APPLIED WITHOUT ANY WARNING AND THE VEHICLE SWERVES SLIGHTLY AND DOES WHAT IT WANTS FOR A FEW SECONDS. THEN IT STOPS. IF THIS WERE TO HAPPEN ON AN ICY ROAD AT THOSE SPEEDS, THE VEHICLE COULD CERTAINLY SPIN OUT OF CONTROL. THE VEHICLE COULD ALSO SWERVE INTO AN ONCOMING LANE OF TRAFFIC. I HAVE SEEN MANY FORUMS ONLINE WHERE OTHER SIENNA OWNERS ARE HAVING THE SAME ISSUE AND TOYOTA DEALERS SAY THEY CAN'T REPLICATE OR FIX THE ISSUE. THIS IS CERTAINLY A SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO BY TOYOTA TO SEE WHAT IS CAUSING THIS ISSUE. THANK YOU! *TR

Jun 22, 2020

I HAVE EXPERIENCED THE ISSUE WITH 2004 SIENNA LE WITH 130,500 MILES. TRACTION CONTROL KICKS IN AT 45-60 MILES PER HOUR ON STRAIGHTAWAY, CLEAN PAVEMENT, NO RAIN, NO SNOW, AND BRAKES CAR AND CUTS POWER. ALMOST LOST CONTROL OF VEHICLE WHEN IT HAPPENED, STEERING INTO OTHER LANES. IT HAPPENS FREQUENTLY AND IS VERY POSSIBLE TO HAVE THE CAR REAR ENDED IF A CAR BEHIND ME IS CLOSING ON AS THE SPEED SUDDENLY SLOWS DOWN. APPARENTLY THIS IS A BIG ISSUE THAT I FOUND LOT OF OTHER SIENNA OWNERS IS SHARING FROM THE FORUM. AS FAR AS I KNOW THAT MANY TOYOTA DEALERSHIP IS NOT INTEND TO ACKNOWLEDGE SUCH ISSUE AND ABLE TO FIX THEM.

Jan 24, 2018

SUMMARY: SENSOR IN STABILITY CONTROL FAILED AND FALSELY REPORTED CRISIS SITUATION, CAUSING COMPUTER TO SEIZE CONTROL TO SLOW VEHICLE AND CHANGE COURSE. LONG VERSION: WHILE DRIVING STRAIGHT ON CITY STREET, SUDDENLY VEHICLE SLOWED AND PULLED TO SIDE, STABILITY CONTROL LIGHT AND AUDIO ALARM ACTIVATED, HEARD GRINDING NOISE THAT SOUNDED LIKE ABS. CONDITION PERSISTED IF DRIVING OVER 5-10 MPH. CRAWLED TO NEARBY NON-DEALER REPAIR SHOP. DIAGNOSIS/SOLUTION: STEERING ANGLE SENSOR REPORTING WHEELS AT 250 DEGREES WHEN ACTUALLY STRAIGHT AHEAD, WOULD NOT RECALIBRATE, CIRCUIT INTEGRITY OTHERWISE GOOD, SENSOR WAS REPLACED. NO RESIDUAL PROBLEMS NOTED SO FAR SINCE THEN (ONE DAY). I HAVE THE FAILED SENSOR. THIS SENSOR PROBLEM WAS CAUSE OF A PRODUCTION CHANGE AND TSB BR008-04 IN THE FIRST YEAR. OBVIOUSLY TOYOTA HAS KNOWN ABOUT THIS PROBLEM FOR YEARS, BUT NO RECALL. OTHER ACCOUNTS EXIST ON LINE OF PEOPLE WHO HAVE HAD THIS HAPPEN. THIS IS A MAJOR SAFETY HAZARD. IT'S THE MECHANICAL EQUIVALENT OF RIDING WITH A DRIVER ON LSD WHO IS BRAKING/SWERVING TO AVOID HALLUCINATIONS. I WAS LUCKY TO BE GOING SLOWLY ON AN UNCROWDED STREET, BUT AT HIGHER SPEED OR CROWDED CONDITIONS THIS COULD BE A DISASTER. TOYOTA HAS NOT BEEN TERRIBLY HELPFUL SO FAR, BUT DISCUSSION WILL CONTINUE.... *TR

Mar 06, 2014

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VSC AND THE TRACTION OFF LIGHT ILLUMINATED CAUSING THE BRAKE TO ENGAGE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Oct 28, 2013

STRUCTURE,UNKNOWN OR OTHER

4 complaints

SLIDING DOORS DON'T PROPERLY LATCHED LIKE THEY ARE SUPPOSE TO WHEN ATTEMPTING TO CLOSE DOOR CAUSING A SAFETY ISSUE FOR PASSENGERS . IT HAPPENS WHEN VEHICLE IS PARKED OR MOTION ON ROAD WAY OR IN PARKING SPACE .

Apr 30, 2020

MY REAR HATCH WONT OPEN WITH BUTTON UP FRONT OR REMOTE

Oct 02, 2016

I WAS DRIVING FROM A MAJOR CITY HIGHWAY ONTO A FREEWAY. I WAS GOING 50MPH AND ACCELERATING TO THE APPROPRIATE FREEWAY SPEED OF 60MPH. AT THAT TIME, I REALIZED MY REAR WING WINDOWS WERE OPEN (IT OPENS AT THE REAR OF THE CAR AT AN ANGLE OF ABOUT 1 INCH) AND I PRESSED THE AUTOMATIC CLOSURE BUTTON. I HEARD A LOUD 'POP' ON THE PASSENGER SIDE. I LOOKED BACK AND THE WINDOW WAS GONE. I PULLED OVER TO THE SIDE OF THE HIGHWAY IMMEDIATELY. A CAR/JEEP WITH A FAMILY IN IT PULLED UP BEHIND ME. THEY WERE HIT BY THE WINDOW COMING OFF OF MY VEHICLE. THANK GOD NO ONE WAS HURT, BUT IT DID CAUSE DAMAGE TO THEIR VEHICLE. IT SHOOK BOTH THEM AND MYSELF UP. A WINDOW FLYING FROM A CAR ON A HIGHWAY COULD HAVE SERIOUSLY CAUSED DAMAGE AND INJURIES. WE WERE VERY LUCKY. I CALLED 911 TO REPORT THAT THERE WAS WINDOW DEBRIS ON THE HIGHWAY, AND TOLD THEM WHERE IT WAS. THAT WAY I WOULD NOT CAUSE AN ACCIDENT. PRIOR TO THIS HAPPENING, THERE HAD NEVER BEEN ANY PROBLEMS WITH OUR WING WINDOWS. AT THE TIME OF THE INCIDENT IT WAS JUST PAST 9PM, I WAS GOING HOME FROM WORK AND IT WAS DARK. I WAS ACCELERATING FROM 50 TO 60 ON A HIGHWAY. WE LIVE IN THE GREATER SEATTLE AREA SO THE ROAD CONDITIONS ARE ALWAYS WET BUT IT WAS NOT RAINING. IT WAS ABOUT 55 DEGREES F OUTSIDE. MY THEORY ABOUT WHAT HAPPENED TO THE WINDOW (COMING FROM AN ENGINEERING STUDENT) IS THAT THE PLASTIC BALL JOINT SEPARATED FROM ITS SHOULDER. THE WINDOW CAUGHT THE WIND FROM THE ACCELERATION AND THE HINGES WERE PULLED OFF OF THEIR ANCHOR. HOWEVER, OBVIOUSLY THIS IS ONLY SPECULATION. I HAVE CONTACTED MY INSURANCE COMPANY AND GOT A QUOTE FROM THE TOYOTA DEALERSHIP. UNFORTUNATELY, WHEN I CONTACTED TOYOTA HEADQUARTERS THEY WERE NOT INTERESTED AND COULD NOT GIVE ME AN EXPLANATION. I DECIDED TO CONTACT YOU BECAUSE I THINK THERE IS A SAFETY HAZARD WITH THIS WINDOW THAT SHOULD BE LOOKED INTO. PARTS SHOULDN'T JUST DETACH FROM A VEHICLE.

Feb 20, 2016

THE INCIDENT OCCURRED WHILE I WAS DRIVING FROM OHIO TO FLORIDA, ON SPRING BREAK. I WAS THE SOLE ADULT IN THE VEHICLE WITH MY TWO DAUGHTERS, WHO WERE RIDING IN THE MIDDLE SEATS. WE HAD TRAVELED ALL DAY AND HAD STOPPED IN LAKE CITY, FL TO FILL UP WITH GAS. WHEN WE GOT BACK ON THE HIGHWAY (I-75), MY DAUGHTER TOLD ME SHE WAS HOT. IT WAS JUST AFTER 8 PM AND THE SUN HAD SET. NOT WANTING TO TURN ON THE AIR CONDITIONER, I TOLD HER I WOULD OPEN THE REAR VENT WINDOWS TO MOVE AIR THROUGH THE CAR. I PUSHED THE BUTTON TO OPEN THE REAR VENT WINDOWS, AND THE WINDOW ON THE PASSENGER SIDE FLEW OFF THE VAN. I HEARD THE NOISE, AND MY DAUGHTER YELLED THAT THE WINDOW WAS GONE. I LOOKED IN MY REAR VIEW MIRROR TO SEE THE WINDOW SAILING THROUGH THE AIR IN THE DRAFT OF THE VAN. THEN IT CRASHED AND SHATTERED ALL OVER THE HIGHWAY. WE WERE VERY LUCKY THAT NO ONE WAS TRAVELING DIRECTLY BEHIND US. I SLOWED DOWN AND WAITED FOR ANY CARS TRAVELING BEHIND ME TO PASS AND TO SEE IF ANYONE WAS GOING TO PULL OVER. NO ONE STOPPED, AND THERE WAS NO REASON FOR ME TO GO BACK FOR THE SHATTERED WINDOW. I WOULD LIKE TO NOTE THAT I WAS NOT TRAVELING AT AN EXCESSIVE SPEED. THANKFULLY MY VAN WAS THE ONLY CAR INVOLVED AND NO ONE GOT HURT. ONE EXPECTATION THAT I HAVE WHEN I BUY A CAR IS THAT THE WINDOWS WONT FLY OFF WHEN I OPEN THEM DURING NORMAL OPERATION, NO MATTER HOW OLD THE CAR IS. MY CAR HAS NEVER BEEN IN AN ACCIDENT, AND FURTHER MORE IT HAD JUST BEEN IN THE DEALERSHIP FOR THE 90K MAINTENANCE AND BODY CHECK.

Jul 19, 2011

SUSPENSION

4 complaints

TOOK SIENA IN TO TOYOTA FOR RECALL ON SPARE TIRE ASSEMBLY. WAS TOLD THAT WHILE UP ON THE RACKS, NOTICED BOTH REAR COIL SPRINGS WERE BROKEN AND NEED TO BE REPLACED ASAP.

May 26, 2018

MY TIRES WERE GETTING WORN OUT AT ABOUT 20000 MILES, THOUGH I TOOK TO TOYOTA DEALER SHIP THEY NEVER IDENTIFIED THAT THE PROBLEM WAS WITH THE LOWER CONTROL ARM. RECENTLY IT WAS IDENTIFIED THAT BOTH THE LOWER CONTROL ARMS BUSHINGS WERE DAMAGED AND IT COST MORE THAN $1100 TO REPLACE IT. I UNDERSTAND THAT LOWER CONTROL ARMS WERE ON RECALL BUT MY VEHICLE WAS NOT PART OF THE RECALL / NEVER RECEIVED RECALL NOTICE. *TR

Feb 23, 2013

2004 TOYOTA SIENNA XLE MINIVAN WAS AT A BODY SHOP FOR ANOTHER PROBLEM. THE TECHNICIAN DROVE THE VAN AROUND AND NOTED SOME STRANGE FEEL IN THE STEERING AND EXAMINED THE FRONT SUSPENSION. THE RUBBER BUSHINGS IN BOTH CONTROL ARMS WERE CRACKED AND FALLING APART LEADING TO SLOP IN THE STEERING AND MOVEMENT OF THE FRONT END. THE SHOP ADVISED THAT THIS COULD LEAD TO LOSS OF CONTROL AND WAS A DANGER TO DRIVING. REPAIRS HAD TO BE MADE THAT INCLUDED REPLACEMENT OF BOTH CONTROL ARMS SINCE THEY COME AS AN ASSEMBLY. THERE ARE OTHER REPORTS OF SIMILAR RUBBER BUSHING FAILURES FROM OTHER 2004 TOYOTA SIENNA OWNERS. THIS IS A CRITICAL SAFETY AND QUALITY PROBLEM A THE VEHICLE SHOULD BE SUBJECT TO A MANUFACTURER RECALL FOR REPAIR. OTHER SYMPTOMS ARE THAT THE FRONT TIRES (80K MILEAGE WARRANTY) ARE WORN OUT AFTER JUST 25K. *TR

Jul 10, 2009

DT*: THE CONTACT STATED THE ORIGINAL TIRES FOR THE VEHICLE WERE BALD AT 17,000 MILES. THE DEALERSHIP REPLACED THE TIRES WITH ANOTHER BRAND; THOSE TIRES ARE NOW BALD AT 30,000 MILES AND NEED TO BE REPLACED. THERE HAS BEEN NO INSPECTION FOR THE PROBLEM WITH THE VEHICLE.

May 17, 2006

SERVICE BRAKES

4 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 70 MPH AROUND A CURVE, THE BRAKES ENGAGED INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD A BEEPING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 23, 2015

WHILE DRIVING 55 MPH ON A STRAIGHT STRETCH OF ROAD, THE CAR CAREENED TO THE RIGHT AND THE AUTOMATIC BRAKING SYSTEM SUDDENLY BECAME ENGAGED AND OUR CAR WAS FORCED TO STOP ON THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND RESTARTING, THE PROBLEM APPEARED TO BE A SINGULAR INCIDENT. HOWEVER, ABOUT ONE YEAR LATER, ON MARCH 27TH, 2015 A SIMILAR OCCURRENCE HAPPENED BUT AT ONLY 25 MPH. THE CAR, HOWEVER, WAS NOT DRIVABLE. AFTER DRIVING ABOUT 25 FEET, THE TRACTION LIGHT CAME ON, THE SIGNAL SOUNDED AND THE CAR BRAKES BEGAN TO PUMP AS THOUGH THE CAR WAS SKIDDING. AS THE CAR SLOWED ALMOST TO A STOP, STEPPING ON THE BRAKE MANUALLY STOPPED THE SIGNAL AND THE LIGHT , AS WELL AS, THE ABS SYSTEM TEMPORARILY ALLOWING THE CAR HAD DRIVEN A SHORT DISTANCE. AFTER ANOTHER 25 FEET, THE TRACTION LIGHT WENT ON AGAIN, THE WARNING BELL WENT OFF AND THE ABS SYSTEM WAS ACTIVATED AGAIN. THIS CONTINUED FOR A SIGNIFICANT DISTANCE BEFORE I DETERMINED THAT THE CAR COULD NOT BE DRIVEN WITHOUT A SIGNIFICANT ACCIDENT OCCURRING. UNFORTUNATELY IN THE FIRST INCIDENT, WE WERE ALMOST STRUCK FROM BEHIND BY A CLOSELY FOLLOWING VEHICLE. IN THE SECOND CASE, THE SAME NEARLY OCCURRED AS I TRIED TO EXIT ONTO A ROADWAY. *TR

Mar 30, 2015

DRIVING ON THE FREEWAY, THE VEHICLE ALL OF A SUDDEN STARTED TO BRAKE. I WAS UNABLE TO ACCELERATE AND A BEEPING NOISE STARTED GOING OFF. THIS CONTINUED FOR ABOUT 15 MINUTES. I PULLED OVER, TURNED OFF THE CAR, BUT AS I STARTED DRIVING AGAIN, IT HAPPENED AGAIN. THE DASH SHOWED THE CAR WITH THE SKID MARKS BELOW IT BLINKING AS THIS WAS HAPPENING. I TOOK IT TO A SHOP, BUT THEY WERE UNABLE TO DIAGNOSIS THE PROBLEM. NOW WHEN I MAKE A LEFT TURN OF ANY KIND, THE VEHICLE CONTINUES TO DO THE SAME THING. I HAVE BEEN TRYING TO RESEARCH THE PROBLEM AND FIX IT, BUT UNABLE. THE VEHICLE HAS BEEN SITTING IN MY GARAGE SINCE THE MIDDLE OF OCT. *TR

Dec 27, 2014

TRACTION CONTROL UNEXPECTEDLY ENGAGED WHILE I WAS DRIVING ON THE CURVY HWY 17 FROM SANTA CRUZ TO SAN JOSE, CALIFORNIA ON JULY 04, 2012. THE TRACTION CONTROL LIGHT CAME ON WITH SOUND "BIP, BIP. BIP.... I LOST CONTROL OF THE CAR IN A VERY SHORT MOMENT AND CARS ADJACENT TO ME VEERED AWAY TO AVOID ME. I ALMOST CAUSED AN ACCIDENT. I HAD BOTH TOYOTA DEALERSHIP AND QUALIFIED AUTO SHOP TEST MY VAN, REPLACED A FAULT SENSOR (RECEMENDED BY TOYOTA DEALER) BUT THE SAME PROBLEM REMAINS. I HAD TOYOTA DEALERSHIP AND PRIVATE QUALIED AUTO TECHNICIAN TEST THE VAN AGAIN AND THEY COULD NOT REPEAT THE SAME PROBLEM, AND DETERMINED THAT THERE WAS NOTHING WRONG WITH IT. DURING THE PAST 12 MONTHS I EXPERIENCED TRACTION CONTROL PROBLEM AROUND 10 TIMES, THE LAST 2 TIMES WERE IN JULY 2013. THE PROBLEM HAPPENS ONLY ON CURVY ROADS, AT ANY SPEED, AND IN A VERY SHORT MOMENT, AROUND 1-5 SECONDS BEFORE THE TRACTION CONTROL LIGHT AND SOUND GO OFF. THIS IS A VERY SERIOUS SAFETY PROBLEM. *TR

Jul 17, 2013

ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES

4 complaints

MANUFACTURER DESIGN FLAW LEADS TO JAMMED SLIDING DOORS, POSSIBLY LOCKING PASSENGERS INSIDE. NUMEROUS COMPLAINTS ONLINE. TOYOTA APPARENTLY ACKNOWLEDGES THE PROBLEM AS IT HAS EXTENDED WARRANTY ON THOSE PARTS TO 9 YRS OR 120K MILES. MAILING LETTERS EARLIER THIS YEAR. I RECEIVED NOTICE FROM THEM WHEN MY CAR HAD 7 YRS / 130K MILES. I THINK THEY ARE NOT BEING PROACTIVE ENOUGH WITH AN ISSUE THAT RENDERED ONE OF MY DOORS INOPERATIONAL. IT IS NOT THAT I CAN'T USE THE ELECTRIC DOOR OPENING MECHANISM, THE DEFECT ALSO IMPEDES THE DOOR FROM OPENING AT ALL. I THINK IT BECOMES A SAFETY HAZARD AND SHOULD BE COVERED NO MATTER WHEN. IT IS NOT MY FAULT IT TOOK THEM SEVERAL YEARS TO ACKNOWLEDGE THE PROBLEM - MY CAR WOULD BE COVERED HAD THEM MAILED THE LETTER ONE YEAR BEFORE. *TR

Nov 08, 2012

2004 TOYOTA SIENNA'S AUTOMATIC SLIDING DOOR MECHANISM JAMMED PREVENTING DOOR CLOSURE. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. CIRCUMSTANCES FORCED PASSENGERS, INCLUDING 4 SMALL CHILDREN, TO TRAVEL SEVERAL HIGHWAY MILES WITH THAT DOOR OPEN. IN APRIL 2004 TOYOTA MODIFIED THAT DOOR MECHANISM FOR NEW PRODUCT AND ISSUED TECHNICAL SERVICE BULLETIN EL004-04 "POWER SLIDING DOOR INOPERATIVE" TO CORRECT EXISTING PRODUCT. SIENNA'S EARLY 2004 SLIDING DOOR IS A DEFECTIVE PRODUCT. THE SIENNA PRODUCT IS A MINIVAN MARKETED TO FAMILIES AND CHILDREN. AS SUCH IT IS DESIGNED TO BE A CLOSED VEHICLE. THE DEFECTIVE DOOR SHOULD BE CONSIDERED A CHILD RESTRAINT FAILURE BECAUSE CLOSED DOORS ARE, IN FACT, THE PRIMARY PROTECTIVE RESTRAINT IN A FAMILY VEHICLE. CORRECTIVE ACTION WE ELECTED IS TO CUT THE AUTOMATIC DOOR'S TRACTOR CABLE. THAT FREES THE DOOR TO CLOSE AND PERMANENTLY DISENGAGES THE DEFECTIVE DOOR MECHANISM. *TR

Sep 25, 2010

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HAS NOT BEEN ABLE TO USE THE DOOR LOCKS IN HER VEHICLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. RECENTLY, WHILE ATTEMPTING TO STOP THE VEHICLE, THE REAR PASSENGER SIDE DOOR OPENED. IN ADDITION, THE BATTERY FAILED AND WAS REPLACED TWICE BY THE DEALER. THE FAILURE WAS NOT CORRECTED AND THE DEALER STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE BATTERY HERSELF WITH A HEAVY DUTY BATTERY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE DOOR MOTOR FAILED, AND THAT THE DOOR WAS AN INCH OFF THE DOOR TRACK. THE ESTIMATED COST OF REPAIR WAS $1,800. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 64,000.

Jul 31, 2009

1. NO UNUSUAL EVENTS TO VEHICLE. USUAL SCHOOL DROP OFF OF PASSENGER. POWERED SLIDING DOOR WAS ACTIVATED FOR OPENING ON NOV. 5TH 2008. DOOR IS WELL LUBRICATED AND NO OTHER SYMPTOMS OF FAILURE WERE NOTICED BEFORE FAILURE. 2. POWERED, REAR, SLIDING, PASSENGER SIDE DOOR (RH) WILL NOT OPEN FULLY. DOOR CANNOT BE OPENED IN MANUAL OVER-RIDE. DOOR ONLY OPENS 4 INCHES, THEN JAMS. DIFFICULT TO CLOSE AFTER JAM. 3. ROOT CAUSE OF FAILURE IS SHEDDING CABLE JACKET JAMMING DOOR CENTER HINGE PULLEYS. DOOR WILL REQUIRE A NEW MOTOR, CABLE ASSEMBLY, CENTER BRACKET NO 1, AND CENTER HINGE. *TR

Nov 08, 2008

TRAILER HITCHES

4 complaints

TOWING PACKAGE/TRAILER HITCH INSTALLED BY TOYOTA DEALER CONSISTENTLY SCRAPES THE ROAD WITH AND WITHOUT A LIGHT LOAD. WHEN HAULING A LIGHT LOAD, LOAD IS APPROX ONE HALF OF THE STATED TOWING CAPACITY (3500 LBS). THE HITCH SCRAPING THE ROAD CAUSES DIFFICULTY WHEN DRIVING AND MULTIPLE "COLLISIONS" BETWEEN THE HITCH AND THE ROAD. THIS PROBLEM HAS BEEN REPORTED TO THE LOCAL DEALER (JAY WOLFE TOYOTA) AND CORPORATE TOYOTA (CASE # 2007-08020957). EVEN THOUGHT THE PROBLEM IS DOCUMENT ON SEVERAL FORUMS, TOYOTA HAS FAILED TO PROVIDE AIR SHOCKS OR ANY OTHER MEANS TO CORRECT THE PROBLEM. AM SERIOUSLY CONCERNED WHAT WILL HAPPEN WHEN I ATTEMPT TO TOW A POP-UP CAMPER THAT IS TWICE THE WEIGHT I AM TOWING KNOW, BUT STILL UNDER THE STATED TOWING CAPACITY. I HAVE SNAPPED ON SET OF SAFETY CHAINS DUE TO THE CHAINS GETTING SMASHED BETWEEN THE ROAD AND THE HITCH WHEN IT BOTTOMS OUT. *JB

Aug 02, 2007

DESIGN FLAW IN 2004 TOYOTA SIENNA. THE TRAILER HITCH SCRAPES GROUND; TOO LOW TO SAFELY TOW. *NM

Jan 31, 2006

I AM REPORTING THAT THE SMALL GROUND CLEARANCE OF 2004 TOYOTA SIENNA WITH TOW HITCH RECEIVER IS A SAFETY CONCERN THAT NEEDS INVESTIGATION BY NHTSA AND RECTIFICATION BY TOYOTA.*AK THE GROUND CLEARANCE IS INSUFFICIENT EVEN WITH NO LOAD IN THE BACK. THE TOW HITCH RECEIVER HITS THE GROUND FREQUENTLY WHILE GOING IN AND OUT OF DRIVEWAYS. I HAVE COMPLAINED TO 2 TOYOTA DEALERSHIPS AND COMPLAINTS WERE IGNORED. THIS ISSUE ABSOLUTELY NEEDS THE ATTENTION OF TOYOTA AND TRAFFIC SAFETY OFFICES NATIONWIDE AND THE NHTSA. NOT ONLY IS IT CREATING A LOT OF ANXIETY ON US AND OTHER SIENNA DRIVERS BUT ALSO IT IS A SERIOUS SAFETY MATTER. WE HAVE TO BRING THE VEHICLE TO AN EXTREMELY LOW SPEED AND AT AN ACUTE ANGLE WITH THE DRIVEWAY TO AVOID THE TOW HITCH FROM HITTING THE GROUND. IT ISN'T ALWAYS POSSIBLE TO WAIT FOR SUFFICIENT HEADWAY WHEN TURNING INTO MAIN STREAM TRAFFIC. DRIVERS FOLLOWING US HAVE BEEN HONKING AND YELLING WHILE WE WAIT FOR GOOD HEADWAY. SLOWING THE VEHICLE DOWN A LOT OR SITTING IN DRIVEWAY TO WAIT FOR SUFFICIENT HEADWAY PROVOKE RESTLESS DRIVERS THAT ARE FOLLOWING. ON OCCASIONS, VEHICLES FOLLOWING DIDN'T SLOW DOWN OR BARELY SLOW DOWN (EVEN WITH TURN SIGNAL ON), ASSUMING IT WOULD TAKE LITTLE TIME FOR THE SIENNA TO TURN ONTO DRIVEWAYS. WITH 300 LB. LOAD IN THE THIRD ROW SEAT OR BICYCLES ON THE TOW HITCH, THE PROBLEM BECOMES DISASTROUS. THIS PROBLEM HAS RENDERED THE 7-PASSENGER VEHICLE USELESS. WE ARE FORCED TO AVOID TAKING PASSENGERS WITH US AND TO STOP USING THE TOW HITCH. DESPITE LOOSING FULL USE OF THE VEHICLE, OUR LIVES ARE STILL AT RISK WHENEVER WE SLOW DOWN TO TURN IN AND OUT OF DRIVEWAYS. WE HAVE LOST PATIENCE ON THE MATTER. WHY WOULD WE AND OTHER SIENNA DRIVERS HAVE TO SUFFER AND PUT UP WITH HONKING, NASTY WORDS FROM OTHER DRIVERS, AND RISKING BEING HIT BY OTHER VEHICLES DUE TO A POORLY DESIGNED GROUND CLEARANCE? SIENNAS WITH A TOW HITCH RECEIVER ARE FLAWED. THE VEHICLE ID NUMBER IS [XXX].TOYOTA WAS NOTIFIED BUT HASN'T RESPONDED. UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 25, 2006

THIS COMPLAINT IS RELATED TO THE HAZARDS OF TOWING WITH THE 2004 TOYOTA SIENNA WHICH I OWN. THIS MODEL IS ADVERTIZED AS TOWING READY WITHOUT ANY ADDITIONAL EQUIPMENT EXCEPT A HITCH AND HAS A TOWING CAPACITY OF 3500 POUNDS. WHEN THE HITCH IS INSTALLED ON THE VEHICLE THE CLEARANCE OF THE RECEIVER IS DANGEROUSLY LOW TO THE GROUND WITHOUT A TRAILER ATTACHED. ONCE THE TRAILER IS ATTACHED WITH A TONGUE WEIGHT LESS THAN MAXIMUM, THE RECEIVER SITS 3 INCHES ABOVE THE GROUND. THIS EXTREMELY LOW CLEARANCE PROVIDES VERY DANGEROUS DRIVING CONDITIONS ON A VEHICLE THAT IS ADVERTIZED AS SUITABLE FOR THIS TYPE OF USE. THE HITCH BOUNCES AND BANGS OF THE ROAD SURFACE AND NEGATIVELY EFFECTS HANDLING. IN ORDER TO CORRECT THIS PROBLEM AN AIRLIFT SYSTEM WAS INSTALLED IN THE REAR SUSPENSION TO ELEVATE THE REAR END WHILE TOWING. THIS IS SUITABLE AS IT STIFFENS THE REAR SUSPENSION WHEN A LOAD IS APPLIED. HOWEVER, WITHOUT A LOAD THE REAR SUSPENSION IS TOO STIFF WITH THE AIR BAGS INFLATED, YET THE REAR END IS TOO LOW WITH A HITCH AND TH EBAGS DEFLATED. ACCORDING TO THE LOCAL TOYOTA DEALER, THEY ARE AWARE OF THE PROBLEM BUT DO NOT HAVE ANY SOLUTIONS.

Feb 21, 2005

SUSPENSION,TIRES

4 complaints

I HAVE CONCERN WITH TIRES AND LOW PRESSURE LIGHT ILLUMINATION . I HAD 15K SERVICE AT DEALER ON JULY 22, 2006 WITH 15,423 MILEAGE AND THEY SAID THE TIRE WEAR PATTERN FOR FOUR TIRES IS OK. ALSO DEALER ADJUSTED, INSPECTED AND ROTATED THE TIRES AT THAT TIME. BUT DURING 2,000 MILES DRIVES AFTER SERVICE, THE LOW PRESSURE LIGHT WAS KEEP COMING ON EVEN THOUGH I KEPT THE PROPER PRESSURE IN THEM. SO I WENT TO FIRESTONE FOR CHECK UP AND THEY INFORMED ME THAT I NEED NEW REAR TIRES. I WENT TO COSTCO FOR 2ND OPINION ON NOVEMBER 22, 2006 WITH 17,647 MILEAGES AND THEY INFORMED ME THAT I NEED TWO NEW REAR TIRES DUE TO WORN OUT. I WAS PRETTY UPSET AT UNUSUAL RAPID WORN OUT RIGHT AFTER MANUFACTURERS RECOMMENDED 15K SERVICE. I SEND THE LETTERS TO TOYOTA BUT THEY DON'T EVEN SEND A REPLY LETTER. *JB

Apr 20, 2007

2004 TOYOTA SIENNA DEVELOPED PROBLEMS WITH THE TIRES. ***NO ANSWER REQUIRED***. *MR AT 12,000 MILES, THE TIRES STARTED TO MAKE A RUMBLING NOISE IN THE REAR OF THE VEHICLE. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE TIRES WERE SHOWING SIGNS OF WEAR ON THE OUTSIDE AND THE INSIDE, 1/3 OF THE REAR TIRES WERE CUPPING SO BAD THAT THE TREAD WAS WORN OFF IN SEGMENTS ALL AROUND THE INSIDE EDGE, OVERALL THE TIRES WERE DOWN CLOSE TO THE TREAD MARKERS. THE FRONT OF THE VEHICLE WAS SLIGHTLY OUT OF ALIGNMENT AND WAS THE CAUSE OF ALL THE PROBLEMS. THE CONSUMER ALSO STATED THAT THE RUNFLAT TIRE HAD LOW AIR PRESSURE DUE TO THE WARNING LIGHT ILLUMINATING. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, HE WAS TOLD THERE WAS A NAIL IN THE TIRE AND THE RUNFLAT TIRE WAS UN-REPAIRABLE, HOWEVER THE OWNERS MANUAL STATED THE TIRE WAS REPAIRABLE. THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. *JB

Sep 15, 2005

RUN FLAT TIRES ARE UNSAFE. 2004 TOYOTA SIENNA XLE AWD HAS OE DUNLOP SP SPORT 4000T DSST 'RUN FLAT' TIRES. CAR HAS 19,500 MILES OF MODERATE DRIVING. DEALER REFUSED TO ROTATE AND PERFORM ALIGNMENT AT 19,000 MILES BECAUSE TIRES WERE TOO WORN. REFERRED TO DUNLOP WHO ELECTED TO DO NOTHING. NOW, AT 21,500 CORDS ARE VISIBLE ON INSIDE EDGES OF FRONT TIRES. A. THE ONLY AVAILABLE REPLACEMENTS (FROM TIRERACK.COM) ARE $845 PLUS MOUNTING AND BALANCING ($142). B. 'RUN-FLAT' CARS DO NOT HAVE SPARE TIRES, JACKS OR TIRE WELL FOR STORAGE, SO THERE IS NO PRACTICAL WAY TO SWITCH TO REGULAR TIRES. C. DEALER SAYS THAT TOYOTA WILL SELL A KIT THAT INCLUDES A MINI-SPARE. REQUIRES RECONFIGURING REAR OF VAN. RESULT MEANS THAT THERE IS NO MORE STORAGE WELL UNDER REAR SEATS. TOYOTA WILL NOT GIVE THE KIT TO AFFECTED OWNERS. THEY SELL IT FOR $1,300. D. A DECISION TO STAY WITH (AND REPLACE) THE 'RUN FLATS' MEANS AN OUT-OF-POCKET EXPENSE OF ~$1,000 EVERY YEAR. E. IF TOYOTA ABANDONS THE 'RUN FLAT' CONSUMER IS ABSOLUTELY VICTIMIZED. F. IF THE SUSPENSION IS A CULPRIT, IT IS A SERIOUS SAFETY HAZARD TO A CLASS OF OWNERS WHO GENERALLY HAVE INFANTS OR YOUNG CHILDREN. NHTSA SHOULD ACT TO REQUIRE TOYOTA TO ISSUE RECALL AND RETROFIT ALL AFFECTED SIENNAS WITH STANDARD TIRES AND THE COMPONENTS TO FIX FLATS!. *JB

Sep 10, 2005

2004 ALL WHEEL DRIVE TOYOTA SIENNA WEARS TIRES DOWN TO METAL CORDS ON INSIDE EDGES WERE EXTREMELY CHOPPED AT 11,000 MILES AND WORN TO METAL BY THE TIME TOYOTA REPLACED AT 23,000 THIS IS NOT A SAFE CONDITION ,NO ONE CAN EXPECT TO SEE SEPERATED TIRE CORDS AT 23,000 ON ANT PRODUCTION VEHICLE,,VEHICLE CAME WITH DUNLOPS DSST 22560-17 AND WERE REPLACED WITH BRIDGESTONE B380 RUNFLATS AT TOYOTAS EXPENSE .HOWEVER THIS IS A DESIEGN FLAW IN OUR OPINION ,DOES THE ALL WHEEL DRIVE PUSH AND PULL ON SUSPENSION CAUSING TIRE WEAR???,,WE FEELS TOYOTA NEEDS TO RETOFIT SUSPENSION OR COME UP WITH A RUNFLAT TIRE THAT CAN HAVE NORMAL WEAR.

May 15, 2005

POWER TRAIN,VEHICLE SPEED CONTROL

4 complaints

TOYOTA 2004 LE SIENNA. DRIVING ON STRAIGHT, DRY, ROAD ABOUT 30-40 MPH. VSC SUDDENLY LIGHT TURNED ON UNEXPECTEDLY, FOLLOWED BY LOUD BEEPING NOISE. VAN APPEARED TO HESITATE. CAN'T GO MORE THAN 40 MPH. I WAS GLAD THAT THERE WAS NO CAR BEHIDE ME OTHERWISE THERE WOULD HAVE BEEN AN ACCIDENT. VAN WAS BROUGHT INTO DEALER (TOYOTA OF PALO ALTO, CA). THEY FOUND NO ERROR CODE. *NM

Jan 17, 2007

ENGINE IDLES VERY FAST IN COLD WEATHER FIRST FEW MINUTES. WHILE DRIVING A BLOCK TO THE FIRST STOP SIGN HAS TO APPLY THE BRAKES VERY FORCEFULLY TO GET THE CAR TO STOP. THIS CAUSES SOME LOSS OF CONTROL , ESPECIALLY ON A SLIGHT DOWN HILL SLOPE DURING SNOWY/ICY WEATHER. APPEARS TO BE COMBINATION IDLE, AND THE AUTOMATIC TRANSMISSION.*AK

Jun 04, 2004

VEHICLE HESITATES/FAILS TO MOVE FORWARD IN THE FOLLOWING MODE: AFTER BRAKING, WHEN THE VEHICLE IS STILL MOVING BETWEEN 5 TO 15 MPH, THE VAN DOES NOT RESPOND TO ACCELERATOR PEDAL INPUT; VEHICLE HESITATES WITH NO MOVEMENT FORWARD, THEN SHIFTS HARD INTO FIRST GEAR AND LURCHES FORWARD. WE HAVE HAD 2 CLOSE CALLS, WAITING FOR THE VEHICLE TO RESPOND TO ACCELERATOR PEDAL INPUT. ALSO, ACCELERATOR PEDAL HAS A DEAD SPOT. THE FIRST HALF INCH OF PEDAL CAUSES NO RESPONSE FROM VEHICLE). THIS "DEAD SPOT" ALONG WITH THE HESITATION NOTED ABOVE CAN RESULT IN A 2 SECOND RESPONSE FAILURE FROM THE VEHICLE. THIS SITUATION HAS PUT MY FAMILY IN HARMS WAY ON NUMEROUS OCCASIONS.*AK

Jun 01, 2004

2004, TOYOTA SIENNA XLE LIMITED. VERY SLUGGISH THROTTLE RESPONSE WHEN CRUISING, APPARENTLY DUE TO VERY SLUGGISH AUTOMATIC TRANSMISSION DOWN SHIFT. NO PROBLEM WHEN ACCELERATING FROM A STOP. PROBLEM IS BAD ENOUGH TO CAUSE AN ACCIDENT WHEN THE DRIVER EXPECTS REASONABLE THROTTLE RESPONSE TO AVOID A COLLISION , SUCH AS CROSSING AN INTERSECTION. *AK

Nov 28, 2003

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

3 complaints

While driving on dry freeway or other stable road conditions, the Electronic Stability Control kicks in, braked hard, causing the van to swerve, and the lights on the dash started flashing, accompanied by a loud beeping. This has happened multiple times now. There is no reason for this to be occurring. It is involuntary, sudden, and random. If someone were close behind me, they could rear-end the vehicle. It also sometimes pulls the steering so hard that it swerves into the other lane. This is a serious safety issue that Toyota needs to deal with.

Nov 20, 2021

THE VSC SYSTEM IS ENABLING WHILE DRIVING AND MAKING A TURN ON AN OTHERWISE NORMAL ROAD. WHEN IT ENABLES, IT APPLIES THE BRAKE AND SOUNDS A REPEATING ALARM. THE SYSTEM APPLIES THE BRAKE WHILE I AM ATTEMPTING TO MAKE A TURN, AND THIS MAKES ME FEEL UNSAFE, AS IF I HAVE TEMPORARILY LOST CONTROL OF THE VEHICLE WHILE MAKING AN OTHERWISE BENIGN MANEUVER. THE REPEATING ALARM DOES NOT TURN OFF UNTIL I HAVE TURNED THE WHEEL TO THE OPPOSITE DIRECTION FROM THE INITIAL TURN ANGLE. THIS MEANS IF THE TURN IS SLOW, THE ALARM WILL SOUND FOR THE ENTIRE DISTANCE OF THE TURN.

Nov 14, 2020

ON FREEWAY INTERCHANGES, ENTRANCES AND EXITS VSC AND ABS SUDDENLY ENGAGESS. VAN IS NOT AGGRESSIVELY DRIVEN AND WHEN TURNING ON MOUNTAIN ROADS AND SWITCH BACKS VSC AND ABS ENGAGES DESPITE THE SLOW AND CONTROLED STEERING.

Dec 14, 2017

ENGINE

3 complaints

I HAVE A PROBLEM AT SHIFT SOLENOID E MAKE MY CAR JUMP AND NOT SAFE WHEN PARK

Feb 27, 2019

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE STARTING THE ENGINE, HE NOTICED AN ABNORMAL SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CRANK SHAFT PULLEY HAD DETACHED FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V539000 (ENGINE AND ENGINE COOLING) BUT WASW ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Aug 29, 2013

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A SIGNIFICANT AMOUNT OF ANTI FREEZE MISSING FROM THE RADIATOR RESERVOIR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. *TR

Jun 21, 2013

AIR BAGS,UNKNOWN OR OTHER

3 complaints

DEVELOPED MULTIPLE CRACKS ON THE DASH AROUND THE AIRBAGS ON PASSENGER SIDE. TOYOTA IS NOT COVERING THIS UNDER WARRANTY.

Oct 24, 2018

DASHBOARD CRACKING HAS BECOME SIGNFICANTLY WORSE IN THE LAST MONTH AND THERE IS CONCERN ABOUT INTEGRITY OF DASHBOARD COMPONENTS, INCLUDING INSTALLED AIRBAGS WHICH ARE IN DASHBOARD AREA.

Aug 26, 2017

THE DASHBOARD IS CRACKING AND SPLITTING AND MAY AFFECT THE DEPLOYMENT OF THE AIRBAGS. *TR

Oct 01, 2012

TIRES,WHEELS

3 complaints

CAMPAIGN 14V273000 (SPARE TIRE CABLE CORROSION) WAS INITIATED IN MAY 2014. IT'S NOW A YEAR LATER AND THERE IS NO PERMANENT FIX, NOR HAS TOYOTA EVEN PROVIDED A DATE WHEN THERE WILL BE A PERMANENT FIX. THE INTERIM FIX I HAVE BEEN LIVING WITH FOR THE PAST YEAR WAS TO REMOVE THE SPARE TIRE FROM UNDER MY MINIVAN AND PUT IT IN THE PASSENGER COMPARTMENT. TOYOTA HAS GONE WAY TOO LONG WITHOUT PROVIDING A FIX. BUT WHAT TROUBLES ME TODAY IS THAT WHEN I LOOK UP MY VIN ([XXX]) IN TOYOTA'S DATABASE AND IN YOURS (SAFERCAR.GOV), THE RESPONSE IS NO OPEN RECALLS. HOW CAN THIS BE? "NO OPEN RECALLS," YET THE PROBLEM STILL EXISTS. I WONDER IF ANYONE IS WORKING ON IT. BTW, I'D BE HAPPY TO HAVE A NEW CABLE SAME AS THE ORIGINAL INSTALLED, BUT APPARENTLY THE DEALER ISN'T ALLOWED TO USE THE SAME PART AS ORIGINAL BECAUSE IT COULD CORRODE AGAIN, WHICH IN MY OPINION IS UNLIKELY BECAUSE AT THIS POINT IN MY MINIVAN'S LIFE, ANY CABLE WILL OUTLAST THE REST OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 05, 2015

THE FOLLOWING IS AN EMAIL WE SENT TO TOYOTA. WE BELIEVE TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. REQUEST YOUR HELP TO RESOLVE THE ISSUE. THANK YOU, EMAIL: "12/12/14 WE HAD THE TEMPORARY REMEDY FOR THE 2004 SIENNA SPARE TIRE RECALL (#E1S) DONE AT YOUR DEALERSHIP OCTOBER 2, 2014. WE WERE TOLD THAT WE COULDN'T LEAVE THE DEALERSHIP WITH THE SPARE TIRE IN ITS CURRENT LOCATION UNDER THE CAR. SUBSEQUENTLY, THE SPARE TIRE CABLE WAS CUT AND THE SPARE TIRE PUT IN THE TRUNK. WE WERE TOLD THIS WAS A TEMPORARY REMEDY AND THAT TOYOTA WOULD HAVE A SOLUTION BY DECEMBER 2014. WE WANT TO KNOW WHEN THE PERMANENT SOLUTION WILL BE AVAILABLE. PLEASE KEEP US UPDATED AS TO THE STATUS OF THIS RECALL SO THE INCONVENIENCE OF THE SPARE TIRE TAKING UP SPACE IN THE TRUNK AND THE INABILITY TO STOW THE BACK SEAT CAN BE RESOLVED. WE APPRECIATE TOYOTA S CONCERN FOR SAFETY AND THAT THIS IS BEING ADDRESSED." *TR

May 01, 2015

MY WIFE HAS BRAND NEW FIRESTONE FIREHAWK ST TIRES PUT ON HER TOYOTA SIENNA VAN ON APRIL 15 2008 AND ON MAY 2, 2008 WHILE DRIVING DOWN THE INTERSTATE HER TIRE CAME APART. THE TREAD SEPARATED FROM THE SIDEWALLS (WHICH WERE STILL ON THE RIM) AND WENT FLYING OFF STILL COMPLETELY ROUND . LUCKILY IT WAS A REAR TIRE AND SHE WAS ABLE TO CONTROL HER VEHICLE AND BRING IT TO A SAFE STOP. THE TIRES WERE INSTALLED AT THE TOYOTA DEALERSHIP AND THEY REPLACED ALL FOUR TIRES BECAUSE WE DIDN'T FEEL SAFE WITH THIS BRAND. WE DID HAVE TO REPLACE THE RIM ON THE BLOWN TIRE AS IT BECAME BENT SOMETIME DURING THE ORDEAL. *TR

May 20, 2008

VISIBILITY/WIPER

3 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 5 MPH, THE REAR PASSENGER SIDE WINDOW WAS ACTIVATED AND THE WINDOW FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. UPDATED 09/01/2015*LJ UPDATED 9/24/15*JS

Apr 14, 2015

REAR DRIVER SIDE QUARTER PANEL GLASS FELL OFF VAN WHEN POWER WINDOW WAS OPENED. IT WAS FORTUNATE THAT THE GLASS WINDOW DID NOT HIT ANOTHER VEHICLE ON HIGHWAY. *TR

Mar 16, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WINDOW FAILED AND BECAME STUCK OPEN. THE CONTACT BEGAN TO SMELL SOMETHING BURNING IN THE AREA OF THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE MASTER SWITCH BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON HER VEHICLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Oct 15, 2012

Fire: 1

STEERING,POWER TRAIN

3 complaints

MY 2004 SIENNA IS EXPERIENCING THE EXACT SAME ISSUES AS DESCRIBED IN THE 11/09/2011 VOLUNTARY SAFETY RECALL. THE BELTS HAVE BEEN SQUEALING AND THE STEERING BECOMES DIFFICULT TO TURN AT SLOW SPEEDS. THE RECALL APPLIES TO CERTAIN SIENNA MODELS BUT MY SPECIFIC VIN IS NOT INCLUDED IN THE RECALL. ALL NEW BELTS HAVE BEEN REPLACE AND THE ISSUE CONTINUES. IS IT POSSIBLE THAT THIS RECALL SHOULD BE EXPANDED TO INCLUDE OTHER VINS IN THE 2004 SIENNA SERIES? HTTP://PRESSROOM.TOYOTA.COM/RELEASES/TOYOTA+VOLUNTARY+SAFETY+RECALL+TOYOTA+LEXUS+VEHICLES+REPLACE+CRANKSHAFT+PULLEY.HTM. *TR

Nov 05, 2014

2004 TOYOTA SIENNA STEERING. STEERING SUDDENLY BINDS WHILE ATTEMPTING TO TURN. VERY HARD TO STEER AT TIMES. HARD TO CONTROL. THERE IS 2 TO 3 SECONDS DELAY AND SLIGHT ACCELERATION LAG EVEN WHEN TAKING OFF FROM A STOP. COUPLE OF TIMES I WAS CLOSE TO RUN INTO ACCIDENT. *TR

Apr 28, 2009

WHILE MAKING A SHARP LEFT TURN, I CAN HEAR CLUNK, CLUNK FROM THE STEERING COLUMN. DEALER SAYS THE STEERING COLUMN (RACK-PINION) JOINT IS BAD, NEED REPLACEMENT, NOT UNDER WARRANTY, WILL COST 500 TO 600 $, NOT AN IMMEDIATE SAFETY THREAT , CAN WAIT UNTIL THE NOISE GETS TOO BAD. I AM NOT HAPPY THAT SUCH THINGS BREAK DOWN AT 45,000 MILES. *TR

Oct 23, 2008

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

3 complaints

VEHICLE RANDOMLY SELF-LOCKS WHILE IN PARK WITH CAR TURNED OFF, WITHOUT ANY INDICATION. THIS HAS HAPPENED WITH MY KEYS INSIDE THE VEHICLE ON THE SEAT WHILE PUTTING GROCERIES IN THE BACK AT THE STORE AND AT HOME. IT HAPPENS ALL THE TIME NOW, AND ITS SCARY, BECAUSE I HAVE A YOUNG CHILD WHO I STRAP INTO THE CAR SEAT AND THEN WALK AROUND TO THE DRIVERS SIDE, USUALLY AFTER PUTTING MY PURSE AND KEYS DOWN ON SEAT UP FRONT. IF CAR SELF LOCKS, KIDS COULD BE TRAPPED INSIDE. RESEARCH ON LINE SHOWS THIS IS A PROBLEM WITH OTHER TOYOTAS, POSSIBLY HAVING SOMETHING TO DO WITH A SECURITY SYSTEM HARNESS GLITCH OR DOOR LOCK ACTUATOR? *TR

Mar 16, 2014

PASSENGER SLIDING DOOR FAILURE. CABLE COMPROMISED DUE TO DESIGN FLAW THAT STRIPPED IT OF ITS INSULATION. DESPITE BEING GARAGED, THIS CAUSED THE CABLE TO FRAY AND THEN RUST, MAKING THE DOOR INOPERABLE. THIS INCLUDES MANUALLY, AS THE CABLE CATCHES ON A ROLLER AT THE DOOR HINGE IN THE SLIDING TRACK. ADDITIONAL FEAR IS THAT CONSEQUENT MOTOR STRAIN MAY CAUSE ADDITIONAL FAILURE/EXPENSE/FIRE. THE CABLE FAILURE CAUSES IT TO BIND ON THE HINGE ROLLER AND PREVENTS THE DOOR FROM BOTH OPENING *AND* CLOSING. IN AN ACCIDENT, YOU WILL NOT BE ABLE TO EXIT THE VEHICLE FROM THAT SIDE IF NECESSARY. DOOR DID OPEN PARTIALLY AND THEN WOULD NOT CLOSE WITHOUT GREAT EXERTION. THANKFULLY, MY WIFE WAS ABLE TO FORCE IT CLOSED BEFORE HAVING TO TAKE THE HIGHWAY WITH OUR CHILDREN INSIDE AND AN OPEN DOOR. ONCE THE PART FAILS, THE DOOR CAN NOT BE MADE OPERABLE WITHOUT MAJOR REPAIR. TOYOTA HAS TSB EL004-004 ON THIS ISSUE THAT COVERS OUR PARTICULAR VIN, BUT WILL NOT COVER THE REPAIR OUT OF WARRANTY. COST OF REPAIR IS APPROXIMATELY $2,000 AND THE FEAR IS THAT MANY, LIKE US, WILL NOT HAVE THE PART REPAIRED DUE TO THIS COST (AND ANGER OVER *ACKNOWLEDGED* DESIGN FLAW). *TR

May 01, 2011

RIGHT SIDE POWER SLIDING DOOR STICKING. MUST MANUALLY PULL HANDLE TO GET DOOR TO UNLATCH. ONCE THE DOOR IS IN MOTION, YOU CAN CONTROL(OPEN/CLOSE) WITH KEY CHAIN CONTROLLER OR BOTH POWER BUTTONS INSIDE VEHICLE. SAME PROBLEM IF THE DOOR IS IN OPEN POSITION, DOOR LATCH WILL NOT RELEASED WITH ANY POWER BUTTONS, MUST MANUALLY PULL HANDLE TO GET DOOR TO UNLATCHED. DEALER CLEANED AND LUBED DOOR ON 8-29-2008 AT 84,734 MILES. CHARGED $21 FOR SERVICE. LATER IN EVENING SAME PROBLEM OCCURED, I TOOK THE SIENNA BACK TO DEALERSHIP THE NEXT DAY. SERVICE TECHNICIAN SAID IT NEEDED A NEW(DOOR) MOTOR AND WOULD COST $1,500. I WAS SHOCKED SINCE THE DAY BEFORE THEY HAD CLAIMED EVERYTHING WAS OK AND IT WAS ONLY $21. NEEDLESS TO SAY, THE DOOR HAS NOT BEEN FIXED, I FEEL IT IS A MAJOR SAFETY CONCERN AND IT IS SAD TO LEARN THAT THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEM. THE PROBLEM SEEMS TO BE CONSISTENT BETWEEN 75,000 TO 85,000 MILES. WOULD APPRECIATE IF YOU COULD LOOK INTO THIS PROBLEM.

Mar 24, 2010

ENGINE AND ENGINE COOLING,POWER TRAIN

3 complaints

THERE IS A CRACK IN MY TOYOTA SIENNA 2004 RADIATOR AND THE COOLANT IS LEAKING. I RECEIVED A LETTER FROM TOYOTA WITH INFORMATION THAT THEY HAD RECEIVED REPORTS OF CRACKS IN RADIATORS IN 2004 AND 2005 TOYOTA SIENNAS. AS A RESULT OF THESE REPORTS TOYOTA WAS EXTENDING THE WARRANTY ON THESE RADIATORS TO 6 YEARS OR 72,000 MILES FROM THE IN-SERVICE DATE. SINCE I NOTICED THE CRACK IN THE RADIATOR IN MY 2004 TOYOTA SIENNA WHEN IT HAD 85,000 MILES, TOYOTA HAS REFUSED TO PAY EVEN A % OF THE COST OF REPLACING THE RADIATOR. I BOUGHT THE TOYOTA SIENNA AND PAID THE HIGHER PRICE BECAUSE OF TOYOTA'S REPUTATION FOR USING VERY HIGH QUALITY PARTS IN ITS CARS. I PREVIOUSLY OWNED A TOYOTA CAMRY AND HAD ALMOST 200,000 MILES ON IT. I DID NOT HAVE ANY PROBLEMS WITH THE RADIATOR IN MY TOYOTA CAMRY. I CALLED TOYOTA'S CUSTOMER SERVICE DEPARTMENT ABOUT THIS PROBLEM AND THEY REFUSED TO DO ANYTHING ABOUT IT, SAYING THAT THE CAR IS OUT OF THE WARRANTY PERIOD SINCE IT HAS 85,000 MILES. CLEARLY, THE CRACK IN MY 2004 TOYOTA SIENNA IS DIRECTLY DUE TO THE DEFECTIVE RADIATOR. SO MANY 2004 AND 2005 TOYOTA OWNERS ARE HAVING PROBLEMS OF CRACKED RADIATORS AFTER THE EXPIRATION OF THE EXTENDED WARRANTY PERIOD OF 6 YEARS OR 72,000 MILES. THE ARBITRARY EXTENDED WARRANTY PERIOD OF 6 YEARS AND 72,000 MILES DOES NOT PROTECT THE TOYOTA SIENNA OWNERS FROM THE DEFECTIVE RADIATOR BECAUSE IN MOST CASES THE RADIATOR WILL CRACK JUST AFTER THE EXTENDED WARRANTY HAS EXPIRED. TOYOTA SHOULD TAKE RESPONSIBILITY FOR USING A DEFECTIVE RADIATOR AND AT LEAST REIMBURSE OWNERS 50% TO 70% OF THE COST OF REPLACING THE DEFECTIVE RADIATOR WHEN IT CRACKS AFTER 72,000 MILES. *TR

Dec 22, 2013

TOYOTA SIENNA 2004, 19,000 MILES NOT EVEN 2 YEARS OLD. 1. VALVES MAKING NOISE WHEN DRIVING UP HILL AT SLOW SPEED OR WHEN START DRIVING. 2. WIND NOISE IS UNACCEPTABLE. PROBLEM BEGINS AT THE VERY FIRST DAY OF DRIVING THE CAR. 3. ONE BIG KNOCKING NOISE WHEN THE VEHICLE IS MOVING , ONLY WHEN SHIFT FROM PARK TO D4 AND STARTING TO DRIVE. *AK

Jan 25, 2006

2004 TOYOTA SIENNA LE. VEHICLE HESITATES WHEN ACCELERATION. THERE IS A BIG DELAY BEFORE THE CAR GAINS SPEED. THIS IS A ON GOING PROBLEM. DEALER STATES THAT THE CAR WAS MADE THAT WAY AND THERE IS NOTHING THAT THEY CAN DO TO CORRECT THE PROBLEM. THIS HESITATION CAN CAUSE AN ACCIDENT AT ANY TIME.

Jun 06, 2005

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

3 complaints

THE RIGHT SIDE HEADLIGHT ASSEMBLY IS ACCUMULATING MOISTURE AND CONDENSATION INSIDE WHICH CAUSES THE HEADLIGHT TO FAIL. *TR

May 10, 2012

UNDER NORMAL OPERATING CONDITIONS, 2004 TOYOTA SIENNA XLE LIMITED WITH HID HEADLIGHTS, HAD PREMATURE HEADLIGHT FAILURE. MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY TRANSFORMER AND REPLACED IT UNDER WARRANTY. WITHIN A FEW WEEKS, THE OTHER SIDE TRANSFORMER FAILED. MECHANIC REPLACED THAT TRANSFORMER. WITHIN A FEW DAYS, THAT TRANSFORMER FAILED TOO. ISSUE CURRENTLY UNDER INVESTIGATION WITH TOYOTA. *TR

Nov 30, 2009

INITIALLY THE DR SIDE LOW BEAM HEADLIGHT WOULD NOT LIGHT. DEALER REPLACED BULB AND ECU MODULE. WARRANTY REPLACEMENT. CAUSE WAS REPORTED THE ECU FAILED. MONTHS LATER THE DR SIDE LOW BEAM HEADLIGHT FAILED AGAIN BUT AFTER THE ONE YEAR REPAIR WORK WARRANTY. THIS TIME IT WAS REPORTED TO BE THE BULB AND WAS REPLACED, DLR. WOULD NOT WARRANT THE WORK, EVEN THE EXTENDED WARRANTY SUPPOSEDLY DID NOT COVER. COST TO CUST. WAS $395. CURRENTLY THE PASSENGER SIDE LOW BEAM HEADLIGHT HAS QUIT WORKING, SEVERAL MONTHS AGO AND CUST. BOUGHT DIRECT REPLACEMENT BULB AND INSTALLED IT. THAT DID NOT REMEDY THE PROBLEM. IT APPEARS THAT THE ECU FOR THE PASSENGER SIDE LOW BEAM HEADLIGHT MAY BE FAULTY. IT HAS BEEN REPORTED THAT COSTS FOR THE ECU AND DLR LABOR TO REPLACE WOULD COST ABOUT $800. THIS SEEMS TO FALL IN THE SAFETY CATEGORY AND SHOULD BE A RECALL AND WARRANTY WORK. DIFFERENT DLR STATES THAT THEY CAN DIAGNOSE FOR $125 AND DETERMINE THE PROBLEM. OH WHAT TO DO! PLEASE HELP. ALL FOR SEEMINGLY A BURNED OUT HEADLAMP. THE SERVICE ATTITUDE AND ASSOCIATED COSTS BY THE MFR. AND DEALERS ARE PIRACY TO SAY THE LEAST. I WOULDN'T MIND PAYING MY WAY BUT THIS SEEMS TO BE A PROBLEM THAT IS MORE WIDESPREAD THAN JUST A FEW. EVEN IN SOME OTHER MODELS. UNCONSCIONABLE POLICY! *TR

Oct 13, 2008

ELECTRICAL SYSTEM,SEATS

3 complaints

IN EARLY JANUARY 2011, THE HEATER FOR THE PASSENGER CAR SEAT IN MY TOYOTA SIENNA BURNED THROUGH THE LEATHER, THROUGH MY 12 YEAR OLD DAUGHTER'S DRESS AND SUPERFICIALLY BURNED HER LEG. I BELIEVE THE SEAT IS DEFECTIVE AS A FUSE OR OTHER SAFETY FEATURE SHOULD HAVE PREVENTED SUCH AN INJURY/EVENT. *TR

Feb 28, 2011

Fire: 1

Injuries: 1

TOYOTA (2004 SIENNA) SEAT HEATER BURNED A HOLE THROUGH THE LEATHER ON DRIVERS SEAT. TOYOTA (JUDY FAUL) INTERVIEWED ME/MY CASE AND SUBMITTED TO TERRENCE CHU (REGULATORY AFFAIRS). HE WROTE ME A LETTER 3 MONTHS LATER AND SAID TOYOTA WAS NOT AT FAULT BECAUSE I HAD A TOWEL (8"X8" BABY BURP CLOTH) ADJACENT TO MY LEG (LEFT OUTER THIGH) AND THE OWNERS MANUAL STATES "NOT TO USE AN INSULATING OBJECT" WITH THE SEAT HEATER OPERATING. HE NEVER CONTACTED ME FOR CLARIFICATION ON THE INCIDENT. I HAVE BEEN DENIED ACCESS TO ANYONE AT TOYOTA. THE DEALER (PEORIA, IL) SAID THEY WILL REPAIR FOR $1337, BUT WILL NOT SUPPORT ME TO REPAIR THE DAMAGE THE FAULTY HEATER CREATED. I CAN SEE THEIR LOGIC IF SITTING ON A STACK OF TOWLES, BUT NOT A RAG, OF WHICH THE CONSISTENCY IS LESS THAN THE SKI PANTS WORN (WITH THE HEATER OPERATING) OR MY WIFE SWEATER DRESSES IN THE SAME MANNER. PERSONAL FRIENDS (TORRY OLSEN) HAD THE SAME YEAR VAN AND THE SAME PROBLEM. TOYOTA REPAIRED THEIRS AS IT WAS UNDER WARRANTY. THE HEATER ELEMENT IS STILL HOOKED UP (AND DANGEROUS) AND TOYOTA WILL NOT SERVICE UNLESS WE PAY. *TR

May 01, 2010

Fire: 1

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHES INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY THREE TIMES AND THEY STATED THAT THE WIRING IN THE SEAT BACK NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 52,622 AND FAILURE MILEAGE WAS 47,000.

Sep 29, 2008

FUEL SYSTEM, GASOLINE,STRUCTURE

3 complaints

ON MY 2004 TOYOTA SIENNA MINIVAN THE REAR HATCHBACK GAS STRUTS HAVE FAILED. THIS IS A DANGEROUS SITUATION THAT COULD EASILY GET A SMALL CHILD KILLED. I ALMOST HAD THIS HAPPEN WHEN MY 5 YEAR OLD WAS HELPING TO GET GROCERIES OUT WHILE I WAS HOLDING THE GATE OPEN IT SLIPPED AND CAME CRASHING DOWN. LUCKILY HE HAD JUST MOVED AND IT MISSED HIM. THESE GAS STRUTS ARE A RECALL ITEM ON THE POWER OPERATED LIFT GATES, WHY AREN'T THEY ON THE MANUAL ONES. AND THE COST OF REPLACEMENTS IS TERRIBLE, $180/EA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

May 20, 2010

AFTER OPENING AND CLOSING THE FUEL CAP DOOR ON THE 2004 SIENNA CAUSES THE DRIVER SIDE SLIDING DOOR TO INTERMITTENTLY JAM AND NOT OPEN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS. TO FIX, ONE MUST SQUEEZE HAND INTO DOOR CRACK AND PUSH DOWN THE LEVER THAT IS STOPPING THE DOOR FROM SLIDING. SOMETIMES THIS JAM CAUSES THE DOOR TO NOT CLOSE. *TR

Sep 23, 2008

THE FUEL PIPE FROM THE TANK TO THE ENGINE ON MY 2004 TOYOTA SIENNA LE DISCONNECTED. I WAS DRIVING WITH MY KIDS AND STOPPED AT THE LIGHT, OUR CAR BEING THE FIRST IN THE RIGHTMOST LANE AT A BUSY INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED THE ACCELERATOR BUT THE CAR DIDN'T MOVE. I MADE SEVERAL MORE ATTEMPTS BUT IT WAS IN VAIN. THE MESSAGE ON THE SCREEN PANEL APPEARED AS A DISCHARGED BATTERY, WHICH AT THAT MOMENT PUZZLED ME VERY MUCH. I STARTED LOOKING AROUND, MAKING SIGNS TO THE VEHICLES BEHIND MINE TO TRY AND GET INTO THE OTHER LANE AS I CAN'T START MY CAR (THERE WERE FEW ANGRY DRIVERS). ONE STOPPED BY ME WHEN THE LIGHT TURNED RED AGAIN AND THEN SAID HE SMELLS GAS. AT THE SAME TIME A WOMAN AND HER OLDER TEENAGE DAUGHTER WERE RUNNING FROM ACROSS THE STREET WAIVING AND SHOUTING 'GET OUT OF THE CAR!'. SHE HELPED ME AND MY KIDS GET OUT AND TOLD US THAT WHILE DRIVING FROM THE OTHER SIDE SHE SAW WHEN THE GAS GUSHED FROM UNDER MY CAR. WELL THE REST IS KNOWN - 911, POLICE, FIRE TRUCK AND MY FAMILY SCARED AND BLESSED TO HAVE ESCAPED A HORROR. THE CAR WAS TOWED TO THE DEALER WHO TOLD ME THAT THE PIPE DISCONNECTED, THEY PUT IT BACK AND THAT THEY'VE NEVER ENCOUNTERED THIS PROBLEM. WHEN I ASKED ABOUT A WARRANTY ON THIS OR A FUTURE SIGN TO LOOK FOR, THE ANSWER WAS 'IT SHOULDN'T HAPPEN, IT CAN'T'. BUT IT JUST DID, RIGHT? I WANT TO MENTION THAT THE CAR HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS AND IT'S VERY WELL CARED FOR. I HAD TO PAY FOR THE REPAIR OVER $100 WHICH I'M GUESSING TOYOTA WILL NEVER REFUND. I WILL FOREVER BE THANKFUL TO THAT WOMAN AND HER DAUGHTER WHO QUITE POSSIBLE SAVED OUT LIVES. *TR

Jul 22, 2008

SEAT BELTS,UNKNOWN OR OTHER

2 complaints

1) SEATBELT TWISTS AND GETS JAMMED IN THE GUIDE NEAR THE RETRACTOR. SEAT BELT PULLS OUT, BUT THEN WILL NOT RETRACT AS IT IS WEDGED IN THE GUIDE.THIS HAS HAPPENED NUMEROUS TIMES, BUT NOW IT IS QUITE WEDGED. AND UNUSABLE AT THE MOMENT. 2) CABLE THAT PULLS THE SIDE DOOR OPEN AND CLOSED HAS RUSTED AND BROKEN. THIS WAS SUBJECT TO A TOYOTA VOLUNTARY SERVICE CAMPAIGN, BUT MY PROBLEM STARTED AFTER THE EXPIRATION OF THE SERVICE CAMPAIGN.

Dec 06, 2019

2004 TOYOTA SIENNA. THE PASSENGER SIDE AUTOMATIC SLIDING DOOR WILL NOT OPEN AUTOMATICALLY OR FROM WITHIN. CHILDREN SITTING IN THE BACK THAT COULD NOT OPEN FROM THE INSIDE AND HAD TO CRAWL OUT OVER CAR SEATS TO THE OTHER DOORS. MYSELF INCLUDED WHEN I SHUT THE DOOR TO CLEAN THE INTERIOR. THE PASSENGER SIDE SEAT BELT (SECOND ROW CABIN CHAIR) WON'T RETRACT AND WAS CHECKED AND FOUND THAT THE SEAT BELT WAS NOT TWISTED TO CAUSE THE MALFUNCTION, BUT WITH THE DEVICE ITSELF. *CN

Mar 28, 2010

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

WHEN ON A CURVE THE TRACTION CONTROL ENGAGES AFFECTING THE BRAKES AND STEERING OF THE VEHICLE. SPEED DOES NOT SEEM TO MATTER, IT HAS ENGAGED AT 10MPH AND AT 65 MPH. LAST STRAW WAS WHEN IT ENGAGED ON THE STRAIGHT AWAY ON THE HIGHWAY AT 65MPH IN THE HIGH SPEED LANE DROPPING THE SPEED DOWN TO 35MPH ALMOST CAUSING A SERIOUS ACCIDENT. IT'S BEEN HAPPENING FOR A COUPLE OF MONTHS AND TWO INDEPENDENT MECHANICS WERE NOT ABLE TO FIGURE OUT THE PROBLEM EVEN AFTER RUNNING A MOVING VEHICLE DIAGNOSTIC. IT WENT OFF A TOTAL OF 18 TIMES IN A APROXIMATE 15 MINUTE, THREE MILE DRIVE WITH THE MECHANIC. AFTER WATCHING MANY VIDEOS, AND COMPLAINTS ONLINE, WHY HASN'T SOMETHING BEEN DONE ON THIS ISSUE THAT HAS BEEN GOING ON FOR OVER EIGHT YEARS NOW? I'M AFRAID TO TAKE THIS VEHICLE ON THE HIGHWAY ANYMORE!!!

Feb 10, 2019

FOR NO REASON THE VSC AND TRACTION ALARM GOES OFF THE VEHICLE BRAKES ON ITS OWN DANGEROUSLY. IT IS HAPPENING DAILY. USUALLY WHEN GOING HIGH SPEED AND AROUND A LEFT BEND. I WENT AND HAD THE SYSTEM RESET AS IS CALLED FOR AFTER ALIGNMENT. THAT DIDN'T FIX IT. I HAD THE STEERING ANGLE SENSOR REPLACED AND THAT DIDN'T FIX IT. THE YAW REPLACED AND THAT DIDN'T FIX IT. SO NOW WHAT? THIS IS DANGEROUS FOR MY FAMILY.

Dec 16, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

2 complaints

I AM HAVING A MASSIVE PROBLEM WITH MY VSC. RANDOMLY, REGARDLESS OF SPEEDS (IT'S HAPPENED GOING 70 AS WELL AS 25, AND 40 MPH), MY VSC WILL KICK ON, KILL MY SPEED, AND CAUSE ME TO SWERVE. AS YOU CAN IMAGINE, GOING 70 ON AN INTERSTATE WITH OTHER VEHICLES AROUND AND HAVING THIS HAPPEN IS LIFE THREATENING NOT ONLY TO ME AND MY FAMILY BUT OTHER VEHICLES AROUND ME. READING ON SEVERAL AUTO FORUMS, THIS PROBLEM HAS BEEN DRAWN TO THE ATTENTION OF TOYOTA CORPORATE TO NO AVAIL. IT IS ABSOLUTELY BEYOND ME THAT THEY SEE NO REASON TO FILE A RECALL.

Jul 27, 2017

THE VSC SENSOR IS ACTIVATING DURING NORMAL DRIVING CONDITIONS WITHOUT WARNING. THIS IS CAUSING THE VAN TO AGGRESSIVELY APPLY THE BRAKES AND LOSE ACCELERATION. THIS ISSUE MAINLY OCCURS WHEN TURNING DOWN WHILE GOING DOWN HILL, HOWEVER IT HAPPENS RANDOMLY IN OTHER INSTANCES AS WELL. I HAVE BEEN IN SEVERAL LIFE THREATENING INSTANCES WHERE THE BRAKES ARE BEING APPLIED WHILE TRAVELING THROUGH MOUNTAINS WITH LARGE SEMI TRUCKS BEHIND ME.. NEARLY CAUSING SEVERAL ACCIDENTS. MY RESEARCH POINTS TO A FEW THINGS THAT COULD POSSIBLY BE THE CULPRIT: THE YAW SENSOR STEARING WHEEL ROTATIONAL POSITION SENSOR VSC COMPUTER MODULE THIS VIDEO CAPTURES EXACTLY WHAT IS HAPPENING TO MY VEHICLE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TGMJAFPIFKO I CANNOT FIND ANY INSTANCES WHERE THIS ISSUE WAS FIXED ONLINE

Jul 11, 2016

STRUCTURE,INTERIOR LIGHTING

2 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR CABLE FRACTURED AND CAUSED THE DOOR TO REMAIN AJAR. THE CONTACT STATED THAT THE FAILURE ALSO CAUSED THE BATTERY TO BE DRAINED BECAUSE THE DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Feb 24, 2016

DRIVER SIDE OUTSIDE DOOR HANDLE WOULD GET JAMMED IN THE OPEN POSITION. THE INTERIOR LIGHTS WOULD BE ON, WHICH WAS NOTICEABLE IF IT WAS DARK OUTSIDE. BUT IF IT WAS BRIGHT AND SUNNY IT WAS EASY TO MISS. THE DOOR APPEARS TO BE CLOSED, BUT IT WAS NOT. A FEW TIMES I STARTED DRIVING WITH THIS CONDITION, AND THE DRIVER SIDE DOOR FLEW OPEN WHEN I TURNED! YOU WOULD HAVE TO STOP THE CAR, AND GET OUT AND PUSH THE OUTSIDE HANDLE BACK TO ITS NORMAL POSITION FOR THE DOOR TO STAY SHUT. I TOOK IT TO THE DEALER, AND THEY JUST SQUIRTED SOME LUBRICATION INTO THE HANDLE. THIS SEEMS LIKE A SHORT TERM FIX, AND IT COULD START HAPPENING AGAIN. *AK

Jun 04, 2004

STEERING,ELECTRICAL SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 35 MPH, THE VSC AND THE ABS WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED, THE FRONT OF THE VEHICLE BEGAN TO SWERVE INTO OTHER LANES WHILE THE REAR OF THE VEHICLE WENT IN THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE STEERING SENSOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 264,888.

Oct 05, 2015

WE NOTICED THAT THE STEERING FOR THE 2004 TOYOTA SIENNA WAS BEGINNING TO GET HARD. SOMETIMES IT FELT LIKE THERE WAS NO POWER STEEING, THEN IT WOULD BECOME EASIER. I THOUGHT IT WAS A LACK OF POWER STEERING FLUID, BUT FOUND OUT IT WAS THE INTERMEDIATE STEERING SHAFT. THE SWITCHING FROM HARD-TO-TURN STEERING TO REGULAR POWER STEERING MADE DRIVING DIFFICULT AND UNPREDICTABLE. TOYOTA ISSUED TWO TSB'S ON THIS STEERING SHAFT COMPONENT, AND, I UNDERSTOOD HAD RECALLED THE SAME COMPONENT IN ITS PRIUS MODEL. SOMETHING SHOULD BE DONE ABOUT THIS DANGER. *AK

May 21, 2007

STRUCTURE,WHEELS

2 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE SPARE TIRE CARRIER CABLE WAS LOOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Jul 23, 2015

THE PAINT ON THE OEM 17" ALUMINUM RIMS FOR MY TOYOTA SIENNA STARTED BUBBLING AND PEELING. IF LEFT UNCHECKED, I WILL HAVE TO HAVE THE WHEELS EITHER REPLACED OR STRIPPED AND REPAINTED TO KEEP THE METAL FROM CORRODING AND THE RIMS FROM FAILING. THE BUBBLING HAPPENS ON THE INSIDE OF THE RIMS AS WELL, MAKING A GOOD SEAL WITH THE TIRE DIFFICULT AND CAUSING SLOW AIR LEAKS. THUS FAR TOYOTA REFUSES TO RECOGNIZE THE PROBLEM. *TR

Jun 20, 2013

STRUCTURE,TIRES

2 complaints

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE SPARE TIRE CABLE RECALL NOTICE. *SMD

Jun 10, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN

Mar 23, 2015

POWER TRAIN,ENGINE

2 complaints

RADIATOR FAILURE RESULTING IN COOLANT LEAKAGE IN THE TRANSMISSION FLUID AND TRANSMISSION IS FAILING. I NOTICED MY 2004 TOYOTA SIENNA HAD SOME BELT NOISE THAT GOT WORSE. THE VAN WAS DUE FOR A WATER PUMP/TIMING BELT CHANGE. LATER THE ENGINE TEMPERATURE GAUGE READ HIGH AND AFTER CHECKING THE FLUIDS NOTICED THE ANTIFREEZE LEVEL TO BE LOW AND TOPPED IT UP. A WEEK LATER WHILE DRIVING ON THE HIGHWAY STEAM STARTED COMING OUT OF THE HOOD. I NOTICED THE PINK FLUID HAD ALSO LEAKED OUT OF A TUBE (LOOKED LIKE A RELIEF TUBE) ON THE DRIVER SIDE. RADIATOR LEVEL WAS LOW. THE TRANSMISSION FUEL LOOKED PINKISH AND READ ABOUT SIX INCHES ABOVE THE MAX LEVEL ON THE DIPSTICK. TRANS FLUID WAS MILKY PINK, THICK, AND HAD GRAINY DEPOSIT. TOOK THE VAN TO THE AUTOLAND DEALER IN SPRINGFIELD, NJ TO DIAGNOSE THE PROBLEM AND TO HAVE THE WATER PUMP AND TIMING BELT CHANGE AT THE SAME TIME. HAD TO LEAVE THE VAN OVERNIGHT. I PICKED UP THE VEHICLE WITH A NEARLY $2000 BILL FOR REPAIRS (BRAKES, TIRE ROTATION, TIMING BELT AND WATER PUMP) OTHER THAN CHANGING THE TRANS. FLUID OR TELLING ME WHAT WAS WRONG. DEALER SAID SOMEONE PUT ADDITIVE TO THE FLUID???. NOTE THAT ONLY AUTOLAND HAD BEEN SERVICING THE VEHICLE. THEY REFUSED TO CHANGE THE TRANS FLUID. "I AM NOT TOUCHING THAT." THE DEALER SAID. I NOW KNOW FROM A LOCAL TRANS REPAIR SHOP THAT THE RADIATOR WAS LEAKING COOLANT INTO THE TRANS FLUID. A KNOWN PROBLEM WITH RADIATORS ON TOYOTA VEHICLES THAT HAD A RECALL. I NEVER RECEIVED NOTICE OF THE RECALL. I NOW HAVE AN ESTIMATED $4,000 PROBLEM TO REPLACE THE RADIATOR AND TRANSMISSION THAT COULD HAVE BEEN PREVENTED IF AUTOLAND HAD DONE ITS JOB PROPERLY AND NOT REFUSED TO CHANGE THE TRANS. FLUID. I AM VERY DISAPPOINTED WITH TOYOTA AND WITH AUTOLAND'S SERVICE. *TR

Apr 25, 2015

MY WIFE AND I PURCHASED A 2004 TOYOTA SIENNA WITH 25,000 MI. IT WAS A USED VEHICLE WHEN WE PURCHASED IT. WHEN WE PURCHASED THE VEHICLE WE ALSO PURCHASED A 7 YEAR, 100,000 MILE BUMPER TO BUMPER EXTENDED WARRANTY THAT HAS CURRENTLY EXPIRED. APPROXIMATELY THREE MONTHS AGO WE NOTICES THAT WHEN COMING TO A STOP THERE WAS A THUMP BELOW THE VEHICLE WHICH WE ORIGINALLY THOUGHT WAS THE TRANSMISSION. MY WIFE AND I BROUGHT IT TO A LOCAL SHOP AND EXPLAINED THAT WHEN THE VEHICLE HITS APPROXIMATELY 15 MPH WE FEEL A THUMP BELOW THE VEHICLE TOWARDS THE CENTER. REGARDLESS OF BREAKING, ACCELERATING OR COASTING WE FELT A THUMP. WE HAD PROBLEMS WITH THE TRANSMISSION WHILE THE VEHICLE WAS UNDER WARRANTY. WE BROUGHT IT TO TOYOTA FOR REPAIR. TOYOTA REPLACED THE TRANSMISSION ?UNDER WARRANTY? AT APPROXIMATELY 95,000 MILES WITH A BRAND NEW TRANSMISSION. WE CURRENTLY HAVE THE VEHICLE AT A LOCAL REPAIR SHOP. THEY HAVE INFORMED US THAT THE WAY THAT THE TOYOTA TRANSMISSION WORKS IS THAT THEY HAVE A PIPE THAT RUNS THROUGH THE RADIATOR. THAT ALLOWS FOR COOLING FOR THE TRANSMISSION FLUID. WE WERE INFORMED THAT DUE TO AGE, THE PIPE SIMPLY CORRODED AND CRACKED CAUSING COOLANT TO LEAK INTO THE TRANSMISSION AND TRANSMISSION FLUID TO LEAK INTO THE RADIATOR. WE REQUESTED THE SIMPLEST SOLUTIONS AND WE WERE TOLD TO REPLACE THE RADIATOR AND FLUSH THE TRANNY AND HOPE FOR THE BEST. THE REPAIR SHOP HAS HAD THE VEHICLE FOR APPROXIMATELY A MONTH BECAUSE THE ORDERED AN AFTERMARKET RADIATOR IN AN EFFORT TO SAVE US MONEY. THE AFTER MARKER RADIATOR DID NOT FIT. I WAS INFORMED THIS PAST WEEKEND THAT AFTER SPEAKING WITH TOYOTA, TOYOTA HAS RECOGNIZED THIS ISSUE AND HAS DISCONTINUED THE STANDARD RADIATORS AND A NEW MODEL WITH MOUNTS NOW NEEDS TO BE ORDERED. OUR FEELING IS THAT THIS IS A SAFETY ISSUE AS WELL AS A DESIGN FLAW. WHAT CAN BE DONE? *TR

Jul 08, 2013

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

TOYOTA DEALER (VICTORY TOYOTA OF CANTON , 46352 MICHIGAN AV, CANTON, MI 48188) FAILED TO FIX THE SHIFT LOCK SOLENOID ASSEMBLY THAT A SUBJECT OF A RECALL AND PROMISED TO CALL ONCE THE NEW PARTS ARE AVAILABLE. IT HAS BEEN MORE THAN 2 MONTHS AND THE PART HAS NOT BEEN REPLACED. *TR

Mar 02, 2015

ON 5/29/2004 I PURCHASED MY TOYOTA SIENNA. I STARTED HAVING "MYSTERIOUS" LIGHTS COMING ON AT ALL DIFFERENT TIMES. ON 7/15/2004, I WENT OUT TO MY CAR AND IT WOULDN'T START. THIS WAS THE BEGINNING OF A NIGHTMARE. SINCE THEN MY CAR HAS BEEN IN THE SHOP AT LEAST 6 TIMES FOR THIS PROBLEM. I HAVE NOT HAD MY CAR START AT LEAST ONCE A MONTH SINCE I PURCHASED IT. I WOULD USUALLY JUST JUMP THE BATTERY BUT THEY COULD NEVER TELL ME THE REASON WHY IT KEPT ON HAPPENING. THERE WERE TIMES THAT I COULDN'T EVEN LEAVE MY DOORS OPEN FOR 5 MINUTES WITHOUT IT WEARING THE BATTERY DOWN. WHEN THE BATTERY IS CHECKED IT IS ALWAYS FINE. WHEN THE BATTERY IS FULLY CHARGED I HAVE THE INTERIOR LIGHTS TURN ON FOR NO REASON. THEY HAVE PUT IN A NEW BATTERY AND REPLACED THE JBL AUDIO SWITCH BECAUSE THAT HAD BEEN SHOWN TO TURN ON INTERMITTENTLY AND DRAIN THE BATTERY/ENGINE. NEITHER OF THESE SOLUTIONS HAVE WORKED. THEY FINALLY TOLD ME THAT MY CAR HAD TOO MANY "BELLS AND WHISTLES" (WHICH ALL ARE FACTORY INSTALLED) AND THAT I NEED TO CONNECT TO A CAR CHARGER WHEN I COME HOME OR TO GO ON LONG DRIVES AT LEAST ONCE A WEEK. *TR

Mar 10, 2008

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

DASH BOARD HAS A CRACK ON PASSENGER SIDE RIGHT WHERE THE AIR BAG IS. WHILE DRIVING ON THE FREEWAY NOTICED CHECK ENGINE LIGHT CAME ON AND SPEEDOMETER READING WENT TO 0. STOPPED COUNTING MILES AND CAR GOING ON 65 BUT SPEEDOMETER READS 0. ALSO GAS TANK LEVEL INDICATOR GOES FROM HALF TANK TO EMPTY AND GAS LIGHT TURN ON. IT IS NOT SAFE AS I DON'T KNOW AT WHAT SPEED MY CAR IS GOING ON AND ALSO IF THE CRACK ON THE DASH BOARD GETS BIGGER, AIR BAGS MIGHT POP OUT. NEED SOMEBODY TO LOOK INTO THIS AS THE VAN IS DRIVEN ONLY 49000 MILES. THIS IS VERY UNUSUAL . *TR

Jan 12, 2015

I DRIVE A 2004 TOYOTA SIENNA XLE. ON 3/4/10 AT 1030 AM, I WAS COMING TO A STOP LIGHT ON BROKEN LAND PKWY. AS I COMPLETED A FULL STOP, MY SIENNA TRIED TO ACCELERATE WHILE MY FOOT WAS DEPRESSING THE BRAKE PEDAL. THE VEHICLE LURCHED BUT DID NOT STALL OUT AND I WAS ABLE TO CONTINUE ON MY WAY. DURING THE REST OF THE MORNING, I DID NOT EXPERIENCE ANY MORE ACCELERATION TROUBLE THE REST OF THE DAY. I DID INFORM MY HUSBAND AND HE SUGGESTED I RESEARCH 2004 TOYOTA SIENNA ACCELERATION. I DID THAT AND FOUND A VARIETY OF COMPLAINTS FROM 2004 TOYOTA SIENNA OWNERS ON SEVERAL INTERNET AUTO WEB SITES. *TR

Mar 05, 2010

EXTERIOR LIGHTING,STRUCTURE

2 complaints

PURCHASED THIS VEHICLE CERTIFIED USED IN 2007 WITH APPROX. 6 MONTHS LEFT ON THE 3 YEAR WARRANTY... THIS VEHICLE HAS FOG LIGHTS, DAYTIME RUNNING LIGHTS, AND XENON HEADLIGHTS/HIGH BEAMS. OF THESE EIGHT SETTINGS (LEFT AND RIGHT) ONLY ONE DOES NOT WORK -- THE RIGHT SIDE REGULAR BEAM HEADLIGHT. THE R/S HIGH BEAM WORKS FINE. R/S HEADLIGHT WAS INTERMITTENT FROM DATE OF PURCHASE. APPEARED TO BE A SIMPLE ELECTRICAL CONNECTION FAILURE AS HEADLIGHT WOULD COME BACK ON AFTER A SLIGHT STRIKE OF THE HEADLIGHT UNIT. ALSO NOTICED UNIT WOULD ACCUMULATE CONDENSATION AFTER RAINS. EVENTUALLY LIGHT STARTED GOING OUT MORE OFTEN AND STAYING ON FOR LESS TIME. BY DECEMBER THE LIGHT WOULD NOT COME ON AT ALL. SCHEDULED A SERVICE VISIT WITH OIL CHANGE BUT COULD NOT STAY LONG ENOUGH TO FULLY SOLVE THE PROBLEM. CAME BACK IN JANUARY FOR FULL EVALUATION. AFTER AN ENTIRE DAY OF TROUBLESHOOTING, THE TECHNICIAN BROUGHT ME BACK TO SHOW ME THAT THE HEADLIGHT BULB WORKED IN THE LEFT SIDE UNIT FINE. ALSO, THE RIGHT SIDE UNIT WORKED ON THE LEFT SIDE WHILE THE LEFT SIDE UNIT SHOWED MALFUNCTION ON THE RIGHT SIDE -- INDICATING BOTH THE UNITS WORKED FINE, BUT PROBLEM WAS ANOTHER SECTION (THE BALLAST?). TOYOTA SUGGESTED REPLACING THE WHOLE UNIT (DESPITE THE FACT THAT THEY PROVED TO ME THAT IT WORKED) AT A PRICE OF $1000 PLUS LABOR (SINCE IT WAS NO LONGER UNDER WARRANTY). I DECLINED THE OBVIOUSLY RIDICULOUS SUGGESTION AND TOOK IT HOME TO TRY MY OWN TROUBLESHOOTING. I DISCOVERED I COULD GET THE LIGHT TO COME ON BY PULLING TIGHT THE WIRE DEDICATED TO THE R/S XENON BULB STRAIGHT BACK FROM THE UNIT. THIS CAUSED THE LIGHT TO COME ON AND STAY ON OFTEN, THOUGH NOT ALWAYS, SIMILAR TO THE TIME IT WAS PURCHASED. HOWEVER, AFTER THE VERY FIRST HEAVY RAIN, THE HEADLIGHT UNIT HAD EXTENSIVE CONDENSATION INSIDE THE PLEXIGLASS AND THE LIGHT NEVER WORKED AGAIN. *TR

Jul 14, 2012

HEADLIGHT, HID, PASSENGER SIDE. LENS FILLED WITH WATER (CONDENSATION?) AND WOULD NOT DRY. WATER WOULD ACTUALLY STREAM DOWN THE INSIDE OF THE LENS. SOON MY HID BULB STOPPED WORKING. DEALER WANTED $350.00 FOR A NEW BULB. I TOLD THE DEALER I HAD SWITCHED THE DRIVER AND PASSENGER BULBS AND THEY BOTH WORKED ON THE DRIVER SIDE AND NEITHER WORKED ON PASSENGER SIDE. DEALER THEN QUOTED $1,000 FOR NEW HEADLIGHT ASSEMBLY. DEALER TOLD ME THE WATER IN THE PASSENGER SIDE LENS WAS NORMAL BUT HAD NO EXPLANATION FOR WHY THE DRIVER SIDE WAS DRY. I DID AN INTERNET SEARCH AND ALSO CHECKED SIENNACLUB.ORG AND FOUND VERY MANY COMPLAINTS ABOUT WET PASSENGER SIDE LENSES AND PASSENGER SIDE FAILED HID BULBS. BY THE WAY, I BOUGHT A NEW SYLVANIA HID BULB, NEW IN THE BOX ON E-BAY FOR $45.00 (DEALER WANTED $350.00 FOR THE BULB!) TOYOTA CARE DENIED MY REQUEST FOR NO-CHARGE REPLACEMENT OF THE PASSENGER SIDE HEADLIGHT LENS ASSEMBLY. *TR

Nov 10, 2007

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

2 complaints

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK JUST AFTER THE IGNITION WAS STARTED. AFTER REPEATED ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK AS THE ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE SWITCH AND THE ANTI LOCK BRAKING SYSTEM WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 97,145. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN *TR

Mar 16, 2011

VEHICLE HESITATES WHEN ACCELERATOR IS PRESSED. VEHICLE 'SURGES' AT TIMES WHEN BRAKE IS DEPRESSED. SIMILAR TO OTHER COMPLAINTS NOTED IN THIS SECTION, MY SIENNA HAS A ROUGH TRANSMISSION, TIRES OCCASIONALLY SPIN OUT WITH NORMAL ACCELERATION FROM A PARKING LOT, TOLL BOOTH, ETC. REPEATED TRIPS TO DEALERSHIP BRING NO SATISFACTION: RESPONSE FROM DEALER IS THAT VEHICLE IS OPERATING WITHIN STANDARDS. *NM

Dec 26, 2006

STRUCTURE,SEATS

2 complaints

LEFT SLIDING DOOR ON 2004 SIENNA XLE LIMITED IS FAILING TO WORK PROPERLY AND FRONT SEAT HEATER DRIVER SIDE STOPPED WORKING- HAD IT "REPAIRED" AND IT STILL DOESN'T WORK. *TR

Nov 14, 2008

RIGHT NOW OUR MIDDLE ROW SEATBELT IS NOT RETRACTING. I SEE THE RECALL NOTICE AND AM TAKING IT IN. OUR OTHER ISSUE IS THIS. ABOUT A YEAR AGO, WHEN THE CAR WAS ONLY TWO YEARS OLD BUT OVER 36,000 MILE WARRANTY, OUR AUTOMATIC SLIDING SIDE DOORS BEGAN TO MALFUNCTION. THE ONE ON THE DRIVER'S SIDE HAS TO BE MANUALLY CLOSED AND THE ONE ON THE PASSENGER SIDE IS SLUGGISH TO RESPOND. WE THOUGHT IT WAS A BATTERY OR ALTERNATOR PROBLEM. BOTH WERE REPLACED. THE PROBLEM REMAINED SO WE TOOK THE SIENNA IN TO THE DEALER. THE DEALER REPORTED THAT BOTH DOOR MOTORS WOULD NEED TO BE REPLACED AT A COST OF OVER $6,000. *TR

Jul 18, 2007

ELECTRICAL SYSTEM,EQUIPMENT

2 complaints

MY 2004 TOYOTA SIENNA XLE LIMITED'S ALTERNATOR BELT GOT CUT AND THE VEHICLE IMMEDIATELY STOPPED ON THE ROAD AND HAD TO BE TAKEN TO A TOYOTA DEALER. THE DEALER SAYS MY VEHICLE HAD A "CATASTROPHIC AC FAILURE" WHICH CAUSED THE BELT TO BREAK AND SAYS IT WILL COST $2400 IN PARTS AND $1600 IN LABOR. HE THEN CONTACTED TOYOTA AND SAID THAT TOYOTA WILL PAY FOR THE PARTS. THIS PROBLEM SEEMS TO HAPPEN A LOT ON THIS MODEL, I SEARCHED ON THE INTERNET AND COULD FIND A LOT OF PEOPLE WITH THE SAME ISSUES AND TOYOTA HAS STILL NOT DONE ANY RECALL ON THE AC UNIT. SINCE THIS SEEMS TO A TOTAL DESIGN FLAW, I WOULD LIKE TOYOTA TO PICK UP THE FULL TAB FOR THIS REPAIR. ANY HELP IN THIS REGARD WILL BE APPRECIATED. *TR

Jun 24, 2008

WHILE DRIVING ON DRY PAVEMENT, SOMETIMES, BUT NOT ALWAYS, AFTER LEAVING SNOWY DRIVEWAY, THE 2004 AWD TOYOTA SIENNA'S TRACTION CONTROL LIGHT CAME ON. THIS WAS ACCOMPANIED BY A VERY LOUD ALARM. THE TRACTION CONTROL SYSTEM THEN ACTIVATED CAUSING THE ENGINE TO BRAKE AND THE ABS TO CONTINUOUSLY BRAKE UNTIL THE VEHICLE DECELERATED TO APPX. 9 MILES PER HOUR. THE LIGHT AND ALARM WOULD THEN GO OFF. THE WHOLE SCENARIO REPEATS WHEN SPEED EXCEEDS APPX. 9 MILES PER HOUR. THIS PUTS THE DRIVER IN A VERY DANGEROUS SITUATION. THE VEHICLE IS VERY DIFFICULT TO STEER WHEN IS IT RAPIDLY BRAKING. THIS HAPPENED BOTH AT LOW SPEEDS, START-UP SPEEDS, AND ON THE HIGHWAY WHEN I WAS GOING 40-50 MILES PER HOUR, AGAIN, ON DRY PAVEMENT. THE ONLY SAFE OPTION IS TO PULL OFF TO THE SIDE OF THE ROAD. AFTER DRIVING FOR ANYWHERE FROM 3 MINUTES TO 15 MINUTES, THE PROBLEM MYSTERIOUSLY DISAPPEARS. THE NEXT TIME THE VEHICLE STARTS, IT MAY OR MAY NOT MALFUNCTION IN THIS WAY. THE TIRES ARE IN GOOD CONDITION AND AT APPROPRIATE INFLATION LEVELS. THERE DOES NOT APPEAR TO BE ANY SNOW OR ICE ON OR INSIDE THE WHEELS WHEN THIS IS HAPPENING. *NM

Feb 13, 2006

SERVICE BRAKES, HYDRAULIC,TIRES

2 complaints

2004 SIENNA, HAD TO REPLACE BRAKE PADS TWICE. BROUGHT VEHICLE IN FOR 30,000 MILE CHECK, AND WAS TOLD THAT THEY WERE AGAIN 75% WORN OUT AND NEED TO BE REPLACED FOR THE THIRD TIME. ALSO, HAD TO REPLACE ALL FOUR TIRES AT 18,000 MILES. *AK

Jul 15, 2007

BRAKE DEGRADATION ON 2004 TOYOTA SIENNA. TOYOTA SIENNA BRAKES BEGAN TO SEVERLY DETERIORATE AT 14,000 MILES. PADS WORN BEYOND SAFE USE AND ROTORS GLAZED AND WARPED. *AK

Sep 07, 2004

ELECTRONIC STABILITY CONTROL

2 complaints

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH ON A DRY STRAIGHT ROAD, THE REAR WHEELS LOCKED UP AND THE SLIP INDICATOR LIGHT AND ALARM CAME ON. THE LIGHT WENT OFF, AND THE SAME THING OCCURRED A SECOND TIME. THE DEALERSHIP PUT THE VEHICLE ON THE COMPUTER, BUT WAS UNABLE TO DETERMINE THE PROBLEM.

Nov 14, 2006

THE VAN'S SKID CONTROL SYSTEM LIGHT CAME ON THEN THE SYSTEM LOCKED UP. THE VEHICLE STOPPED ACCELERATING WHEN THIS OCCURRED. THIS IS THE SECOND TIME THE SKID CONTROL LIGHT CAME ON, BUT THIS IS THE FIRST TIME THE SYSTEM FROZE UP. *NM *JB

Feb 26, 2004

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

2 complaints

DT*: THE CONTACT STATED WHILE DRIVING OUT OF A DRIVEWAY AT 5 MPH, THE VEHICLE STALLED WHEN ACCELERATION WAS ATTEMPTED. THE ENGINE WARNING SIGNAL ILLUMINATED. THE PROBLEM HAD REOCCURED FREQUENTLY AT ANY SPEED. THE DEALERSHIP WAS NOT ABLE TO DUPLICATE THE DEFECT IN NINE TIMES THE VEHICLE HAD BEEN TAKEN TO CORRECT THE PROBLEM. THE CONTACT DECIDED TO OBTAIN A SECOND OPINION FROM AN INDEPENDENT CERTIFIED MECHANIC WHO OBSERVED THE COIL IGNITION ASSISTANCE BURNED OUT AND THE FIFTH CYLINDER WAS MISFIRING. THE SECOND OPINION WAS RATIFIED BY ANOTHER DEALERSHIP. THE CONTACT EXPRESSED THE DEALERSHIP DELAYED THE REQUIRED REPAIRS UNTIL THE VEHICLE REMAINING WARRANTY WERE EXHAUSTED. THE DEALERSHIP WAS NOW READY TO MAKE THE REPAIRS.

Oct 02, 2006

DT*: THE CONTACT STATED A LOUD RATTLING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE EVERY TIME IT WAS STARTED. THERE WERE NO INDICATIONS OF ANY ADDITIONAL PROBLEMS. THE VEHICLE WAS TAKEN TO A SALES DEALER THREE TIMES, AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATE ONH 06/05/2006. *AK

May 10, 2006

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

2 complaints

DT*: THE CONTACT STATED INTERMITTENTLY WHILE APPLYING BRAKE PRESSURE, THE PEDAL WILL GO TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING AN ACCIDENT. ONE PERSON SUSTAINED MINOR INJURIES AND THERE WAS A CRASH AND PROPERTY DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED AND THE CONTACT WAS INFORMED THAT THE VEHICLE IS FUNCTIONING NORMALLY.

Apr 03, 2006

Crash: 1

Injuries: 1

DISTANCES BETWEEN THE GAS AND BRAKE PEDALS WERE DESIGNED POORLY. THE PEDAL PAD WAS 2X4 INCHES. WHEN TRANSFERRING FEET FROM ONE PEDAL TO ANOTHER CONSUMER'S FOOT WOULD GET STUCK BETWEEN THE PEDALS. *AK

Jan 28, 2004

TIRES,UNKNOWN OR OTHER

2 complaints

I HAVE A 2004 TOYOTA SIENNA ALL WHEEL DRIVE VEHICLE. IN JUNE OF 2005 MY TIRES HAD TO BE REPLACED. I HAD APPROX. 20,000 MILES ON THE CAR. THE TIRES WERE RUN FLATS. IT WOULD HAVE COST ME OVER $1,100.00. THEN I GO AHEAD AND BUY REGULAR TIRES AND FIND OUT THAT THERE IS NO WHERE TO MOUNT A SPARE TIRE ON THE CAR. SO NOW I AM DRIVING AROUND WITH NO SPARE TIRE IN MY CAR. TOYOTA CLAIMS THIS IS AN ISOLATED INCIDENT BUT NOW I AM FINDING OUT THAT IS NOT TRUE. *NM

Feb 28, 2006

SEE COMPLAINT NUMBER 10120930 AND 10112448. I DO HAVE HAD THIS PROBLEM ON MY 2004 SIENNA LE AWD. . MY PROBLEM IS IDENTICALLY TO COMPLAINT NUMBER 10120930. I HAVE CONTACTED MY TOYOTA DEALERSHIP AND THEY GAVE ME THIS "OH YOU HAVE TO ROTATE YOUR TIRES AND TIRES WEAR MORE ON MINIVANS" CRAP. MY TIRES SHOULD NOT BE WEARING AT 6-12,000 MILES. THEY REPLACE BOTH FRONT ENDS AND NOW THEY ARE WEARING OUT AGAIN. I SINCERELY HOPE THAT YOU TAKE THIS MATTER SERIOUSLY AND HAVE TOYOTA LOOK AT THE SUSPENSION AND DRIVE TRAIN ISSUES AND DO A RECALL.

Jun 09, 2005

POWER TRAIN,TIRES

2 complaints

PROBLEMS WITH THE DUNLOP RUN FLAT TIRES AND THE TRANSMISSION ON THE 2004 TOYOTA SIENNA.*MR DURING A 3000 MILE SERVICE THE TECHNICIAN NOTICE THAT ON OR MORE OF THE TIRES WAS BALDING. ALL FOUR TIRE WERE REPLACED. A FEW DAY AFTER THE 3000 MIL MAINTENANCE THE VEHICLE WOULD NOT MOVE BECAUSE THERE WAS NO TRANSMISSION FLUID. *NM

Aug 03, 2005

2004 TOYOTA SIENNA ALL WHEEL DRIVES HAVE A SUSPENSION OR DRIVETRAIN ISSUE THAT CAUSES TIRES TO WEAR TO CHORDS ON INSIDE EDGES IN 10 TO 15,000 MILES.VEHICLE CAME WITH RUNFLAT,BRIDGESTONES BR380RUNFLATS AND DEALER REPLACED AT 9,000 MILES DUE TO SEVERE WEAR WITH2256017DUNLOPS,NOW AT 28,000 NO TREAD LEFT INNER,AND REQUIRE REPLACEMENT AGAIN AFTER 9 MONTHS OF DRIVING OBVIOU SLY PROBLEM IS NOT THE MANUFACTER OF TIRE BUT SOMETHING IN DESEIGN OF TRUCK OR AWD SYSTEM,TOYOTA SHOULD RECALL,THIS ISSUE COST APPROX1400.00 IN TIRES FOR ONE SET AND APPARENTLY WILL ONLY LAST A YEAR,TOYOTA SHOULD BE ACCOUNTABLE FOR THIS TIRE WEAR ISSUE ISSUE AND EITHER RETRFIT VEHICLE A SUSPENSION DRIVETRAIN FIX THAT WILL NOT WEAR TIRES,IT SHOULD BE NOTED THAT I HAVE 2 OF THE SAME VEHICLE WITH EXACT SAME PROBLEM,ON BOTH TOYOTA REPLACED THE 1ST SET OF TIRES AT UNDER 11,000 MILES AND BASICALLY SAID TOO BAD IT'S NOT TOYOTA PROBLEM BY THE TIME 2ND SET WERE WORN 10,00 MIES LATER.

May 15, 2005

TRAILER HITCHES,EQUIPMENT

2 complaints

I OWN A 2004 TOYOTA SIENNA XLE THAT INCLUDES A TOWING PACKAGE. THE TRAILER HITCH FOR THIS VEHICLE IS A SAFETY HAZARD BECAUSE IT HITS THE GROUND GOING OVER ANY SMALL BUMP WHEN THERE IS NO TRAILER ATTACHED, AND IT IS ONLY INCHES OFF THE GROUND WHEN A TRAILER IS ATTACHED, CONSTANTLY SCRAPING AND CAUSING SPARKS. THIS CAN BE ESPECIALLY HAZARDOUS AT GAS STATIONS WHERE THERE ARE ANY FLAMMABLE SUBSTANCES IF IT IS NECESSARY TO GO OVER ANY SMALL BUMPS AND THERE ARE SPARKS.*AK

Apr 20, 2005

I BOUGHT A 2004 TOYOTA SIENNA VAN, PUT A HITCH ON IT AND IT SCRAPES THE GROUND GOING OVER SPEED BUMPS, STEEP DRIVEWAYS, ETC WITHOUT ANY LOAD ON THE HITCH MOUNT. THE VEHICLE SHOULD BE EQUIPPED WITH AIR SHOCKS IF TOYOTA WANTS TO ADVERTISE THAT THE VAN CAN TOW TRAILERS. THIS IS A DESIGN FLAW DUE TO THE TRUNK SPACE REQUIRED FOR STOWING THE REAR FOLDING SEATS. A HITCH CAN NOT BE MOUNTED ANY HIGHER OR CLOSER TO THE BUMPER BECAUSE OF THE SEAT STORAGE AREA. *JB

Nov 14, 2004

STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

The Traction Control System commonly malfunctions while making turns on curving road sections. I will lose power through turns as the TCS light blinks on my dashboard and makes a beeping sound. On some occasions the brakes will automatically engage in the tire that the car perceives as experiencing slippage. This problem is continuously worsening and commonly endangers me and my passengers, as the car engages brakes or cuts power to the engine at unexpected and in opportune times.

May 09, 2025

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

Was driving on highway at 60-65 mph. The car continued to accelerate. Pressed on brake and wasn't slowing the vehicle. The driver was weaving in and out of cars as the van started to creek up to 92 mph. The driver and passengers thought they were going to crash and possible die. The driver tried the brake multiple times and nothing. The driver said the accelerator pedal wasn't pressed all the way down to the floor. It was half way and driver had to go down and pull up on the pedal while driving. The van then started to slow and driver was able to pull over to have the van evaluated . The throttle body was reached and cleaned of carbon because it said that this may have been part of the issue. Never has this van taken off like this. The throttle body cable wasnt loose or disconnected either. So far we havent been able to recreate but 3 people could have been killed.

Jan 09, 2025

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

The failing component is the VSC/ABS system. It puts the occupants of the van and other motorists at risk of either causing a collision or causing the driver of vehicle in question to be unable to control the vehicle . The failure appears when going in a curve in the road at low speed causing the abs to engage lock the brakes and steering wheel rapidly decelerating the car and causing the car to jerk to one side or the other and go into a skid where the driver is unable to control the wheel due to steering wheel locking up when it happens the VSC and TRAC lights come on and there is a loud and rapid beeping that can be heard inside the vehicle. The issue usually appear when going between 25-40mph in banking curves

Jun 13, 2022

VEHICLE SPEED CONTROL,WHEELS,FORWARD COLLISION AVOIDANCE

1 complaint

I had the control arms replaced, then one of the bolts came out after a few thousand miles. I had that bolt replaced and the problem started happening intermittently after that. Everything will be functioning fine and then the speed of my vehicle is inhibited and it is hard to accelerate. It is very difficult to get from 40 MPH up to 50 MPH. On slight curves, not always, it will beep and the slip indicator light comes on and will apply the brakes on what feels like one side. This has happened at 35-60 MPH. The slip indicator will beep sometimes until I decrease my speed to under 25 MPH. I took it into a reputable tire and front end shop and they replaced a wheel bearing with sensor, and 2 front tires. The problem happened again within 5 miles and the shop said I need to take it to Toyota dealer to have it the steering angle sensors recalibrated. The Toyota dealership said that this is something that the vehicle does itself. They inspected it and took it for a test drive and said nothing is wrong. The problem happened again within a few miles of leaving the dealership. I have read countless forums of people experiencing the same thing in their Toyota Sienna and having the dealership telling them there is not a problem. I have also found that the solution could very well be worn rack and pinion bushings that are creating the play that are triggering the sensors. I don't think they gave it a proper inspection. This is a very dangerous problem, and even more so when the dealership is saying there isn't a problem. I am feeling very lost on what to do with my van right now. I have spent $1100 and 3 days of my time with the same thing happening. I

Jul 27, 2021

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Unknown

Jul 11, 2021

FORWARD COLLISION AVOIDANCE

1 complaint

While driving at approximately 30 to 50 MPH, on dry and smooth pavement, usually going on or off ramp to the left, the skid control engaged and warning sound came on, automatic brake takes over and start braking the van uncontrollably, pulling the vehicle to the right and nearly causing accidents.

Jul 10, 2021

SEAT BELTS,FUEL/PROPULSION SYSTEM

1 complaint

Drivers side seat belt broke and was replaced. Fuel sensor not replaced causes vehicle to hesitate at times at freeway speed

May 25, 2021

STEERING,WHEELS,UNKNOWN OR OTHER

1 complaint

WHILE MY VEHICLE IS IN MOTION ON CITY STREETS AND HIGHWAYS AT SPEEDS BETWEEN 35 AND 55 MPH, ON A STRAIGHTAWAY AND CURVE, THE STABILITY CONTROL LIGHT/AND ALARM COMES ON RANDOMLY. SOMETIMES IT'S JUST THE ALARM THAT SOUNDS, AND SOMETIMES THE ALARM SOUNDS AND THE BRAKES ACTIVATE AND THE MINIVAN SWERVES. WAS THE MOST FRIGHTENING AND DANGEROUS EXPERIENCE EVER WITH MY YOUNG GRANDCHILDREN RIDING WITH ME. I ACTUALLY HAD TO PULL OVER TO THE SIDE OF THE ROAD TO CALM MYSELF. THIS HAS NOW HAPPENED ON SEVERAL OCCASIONS WITH TODAY (7-24-19) BEING THE LATEST EXPERIENCE.

Jul 25, 2019

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TRACTION CONTROL ALL OF A SUDDEN STARTED TURNING ON AT EVERY TURN AUTOMATICALLY MAKING THE CAR LOCK ITS BRAKES I'M PRETTY SURE THIS IS NOT THE FIRST YOU GUYS HAVE HEARD OF THIS

Mar 21, 2019

SUSPENSION,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED AN INSPECTION DUE TO EXTENSIVE RUST, CORROSION, AND HOLES ASSOCIATED WITH THE FRAME (ENGINE CRADLE). AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRAME, ENGINE CRADLE, AND SUSPENSION ARMS MAY NEED TO BE REPLACED, OTHERWISE THE VEHICLE WAS UNSAFE TO BE DRIVEN AND THE PARTS MAY FRACTURE AT ANY MOMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Feb 20, 2019

STEERING,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TRACTION CONTROL MALFUNCTION. WHILE DRIVING ON CURVY ROADS THERE IS A BEEPING ALARM, STEERING LOCKS UP, BRAKES ENGAGE. THE CAR SEEMS TO THINK THAT THE TRACTION IS OFF. THIS HAS BEEN A PROBLEM FOR OVER A YEAR. NO PROBLEMS DRIVING IN CITY. ONLY HAPPENS ON CURVY ROADS.

Jan 02, 2019

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

KNOCK SENSOR AND VSC ARE MALEFUNCTIONING.

Oct 19, 2018

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS

1 complaint

ELECTRICAL FIRE INSIDE PARKED VAN OCCURRED OVERNIGHT AND BURNED DRIVER AND PASSENGER FRONT SEATS, DASH, AND ALL AIR VENTS AND ALL PLASTIC COMPONENT LOCATED NEAR ALL VENTS. VAN WAS PARKED ON STREET IN FRONT OF MY HOUSE.

Jul 04, 2018

Fire: 1

STEERING,LATCHES/LOCKS/LINKAGES,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND A WARNING CHIME SOUNDED. THE VEHICLE LOST STEERING AND BRAKING ABILITY, AND THE STEERING WHEEL STARTED TO JERK FROM LEFT TO RIGHT. THE CONTACT CONTINUED TO DRIVE AND THE FAILURES WENT AWAY AFTER THIRTY SECONDS. THE CONTACT STATED THAT THE FAILURES RANDOMLY STARTED APPROXIMATELY ONE YEAR AGO AND GREW WORSE. THE CONTACT ALSO MENTIONED THAT THE LOCK ON THE SLIDING DOOR SHOWED THAT IT WAS UNLOCKED; HOWEVER, NO ONE COULD EXIT THE VEHICLE WHEN ATTEMPTING TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Jun 05, 2018

STEERING,EXTERIOR LIGHTING,WHEELS

1 complaint

STEERING DO NOT STAY STRAIGHT WHILE I AM DRIVING THIS VEHICLE. SINCE I PURCHASED, I WENT TO TOYOTA IN THE BEGINNING THEY FIX IT BUT ISSUE WAS NOT RESOLVE AND AS OF TODAY SAME PROBLEM AND I REPLACED NEW TIRES STILL ALIGNMENT IS THE BIGGEST PROBLEM. LIGHTING IS NOT STRONG TO SEE DEER ON THE ROAD.

Nov 06, 2017

SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

WHEN I AM DRIVING MY 2004 SIENNA, ITS SHAKING SO BADLY I FEEL LIKE WHEELS GOING TO ROLL OUT. ALSO BRAKE MAKE WORSE, AND ENGINE MOUNTS AND TRANSMISSION MOUNT ARE VERY BAD CONDITION. I DON'T KNOW WHY ITS BAD BREAKING IN RAIN.

Aug 03, 2017

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TRACTION-CONTROL MALFUNCTION DURING SPEEDS OVER 40. VEHICLE TRACTION CONTROL ENGAGES, AT ANY TIME AND SUDDENLY. ABRUPT BRAKING AND WARNING LIGHT.

Jun 07, 2017

STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

WHILE DRIVING AT 55 MPH OR FASTER, GENERALLY ON A RIGHT HAND BEND, THE VSC WILL ACTIVATE PULSING THE BRAKE AND VIOLENTLY PULLING THE CAR TO THE LEFT AND TOWARDS ONCOMING TRAFFIC. THE SKID LIGHT GOES ON, AND THE CAR BEEPS UNTIL YOU ARE OUT OF THE TURN AND THEN IT GOES AWAY. THIS PROBLEM HAS BEEN INTERMITTENT FOR ABOUT 6 MONTHS BUT HAS GOTTEN MUCH WORSE AND MORE FREQUENT IN THE PREVIOUS 2 MONTHS. IT HAS BEEN TO THE DEALERSHIP SEVERAL TIMES AND THEY DO NOT KNOW WHAT TO DO. THERE ARE NO ERROR CODES. THE BEST THEY CAN SAY IS "YOU'RE GOING TO FAST..." WHICH IS A WHOLLY UNACCEPTABLE ANSWER CONSIDERING WE ARE GOING THE SPEED OF TRAFFIC AND NO MORE THAN 0-10 OVER THE SPEED LIMIT. *TR

Jan 06, 2017

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY REAR DOOR IS NOT WORKING, I HAVE VISITED TWO TOYOTA DEALERSHIP AND THEY TOLD MY THE REAR LIFT GATE AND REAR HATCH LATCH BOTH OF THEM NEEDS TO BE REPLACE. WE DID THAT RELAPACEMT . THE PROBLEM HAS NOT BEING SOLVED, WE TRIED TO MAKE THE DOOR WORKING MANUALLY INSTEAD OF AUTOMATICALLY ALSO THIS WAY IS NOT HELPFUL. IT LOOKS LIKE WE REACHING TO CLOSED WAY.

Jun 16, 2016

STEERING,SUSPENSION,WHEELS

1 complaint

VSC SUDDEN ACTIVATION ON CURVES 35 MPH. BEEPING NOISE SLIP SENSOR COMES ON.

May 23, 2016

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STABILITY CONTROL WARNING LIGHT AND TRAC WARNING LIGHT ILLUMINATED INTERMITTENTLY. AS A RESULT, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mar 17, 2016

POWER TRAIN,SEAT BELTS

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V429000 (POWER TRAIN) AND 05V327000 (SEAT BELT) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Feb 18, 2016

UNKNOWN OR OTHER,ENGINE

1 complaint

WHEN NEGOTIATING MOVING INTO TRAFFIC AT SLOW SPEEDS, WHEN A SMALL AMOUNT OF ACCELERATOR MOVEMENT IS MADE THE VEHICLE RAPIDLY ACCELERATES MAKING IT NECESSARY TO QUICKLY APPLY THE BRAKES TO AVOID COLLISION. THE VEHICLE WAS PURCHASED USED FROM A DEALER AND THERE WAS A RECALL BULLETIN (TECH SERVICE BULLETIN ISSUED 11/7/2003 FOR 04-05 SIENNA BULLETIN NO TC007-03 OUT ON THE ENGINE CONTROL MODULE. WHEN POINTED OUT TO THE DEALER THEY SIMPLY STATED THAT THAT RECALL WAS ONLY AVAILABLE TO THE ORIGINAL PURCHASER AND THEN ONLY IF REPORTED WITHIN THE FIRST THREE MONTHS AFTER PURCHASE. WAS TOLD BY TWO DEALERS THAT THE RECALL DID NOT APPLY TO OUR VEHICLE AND LATER THAT A RECALL WAS NOT ISSUED FOR THAT PROBLEM. ( I HAVE A COPY OF THE ORIGIONAL RECALL NOTICE STATING THE ABOVE PROBLEM)

Nov 04, 2015

STEERING,POWER TRAIN,SERVICE BRAKES

1 complaint

THE STEERING ANGLE SENSOR, PN# 89245-08011 FAILED. THE VAN CAN NOT BE DRIVEN OVER 23 MPH. THE BRAKES COME ON AUTOMATICALLY OVER 23 MPH AND THE ENGINE WILL NOT RESPOND TO ACCELERATE. THE STEERING SEEMS STRANGE (ANTI-LOCK BRAKE LIGHT COMING ON) BUT I WAS ABLE TO KEEP THE VAN IN MY LANE OF TRAFFIC. I AM CONCERNED THAT THIS SENSOR OR OTHERS WILL FAIL AND THE VAN WILL AUTOMATICALLY APPLY THE BREAKS AND LOOSE POWER PREVENTING ME FROM MANEUVERING THE VAN TO THE SIDE OF THE ROAD. I DO NOT KNOW WHAT WOULD HAVE HAPPENED IF I WAS TRAVELLING AT HIGHWAY SPEED. I CONSIDER THIS A MAJOR SAFETY PROBLEM.

Jun 28, 2015

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

THE OUTSIDE TEMPERATURE WAS BELOW 32 AND IT WAS CLOSE TO 25 OR SO. WHEN I WAS DRIVING THE CAR AT 40 MPH WITH ENGINE TEMP STILL SLIGHTLY ABOVE COLD(NOT AT OPTIMAL WHICH IS ALMOST HALF WAY) AND SLOWED DOWN BY USING GENTLE BRAKES(NOT HARD BRAKES). JUST BEFORE THE VEHICLE COMES TO A FULL STOP, THERE IS UNINTENDED ACCELERATION AND I COULD SEE EVEN THE RPM(SCALE) TO SPIKE TEMPORARILY. THIS HAS BEEN HAPPENING EVERY TIME WHEN OUTSIDE TEMP IS COLD AND VEHICLE IS DRIVEN WITH COLD OR SLIGHTLY ABOVE COLD ENGINE TEMPERATURE. THERE IS A RISK OF HITTING ANOTHER VEHICLE OR MEETING ACCIDENT IF MISJUDGE MY BRAKING BECAUSE OF THIS PROBLEM.. PLEASE NOTE : THIS PROBLEM DISAPPEARS WHEN ENGINE TEMPERATE IS AT OPTIMAL AND I HAVE DRIVING A HONDA ACCORD 2008 EXL FOR LAST 7 YEARS(WAS BOUGHT NEW ONE), I NEVER HAD EXPERIENCED THIS PROBLEM IN THAT CAR EVEN WHEN DRIVEN WITH COLD ENGINE. *TR

Feb 19, 2015

VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ..UPDATED 12/02/14 *BF THE DEALER ATTEMPTED TO FIX THE VEHICLE THREE TIMES. UPDATED 01/13/15

Oct 22, 2014

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

FAN BELT STARTED SQUEALING UPON ENGINE START, TOOK TO DEALER AND REPLACED SERPENTINE BELT. SEVERAL MONTHS LATER GROANING NOISE STARTED COMING FROM ENGINE, SUSPECTED MISALIGNED BELT OR BAD PULLEY. TOOK VEHICLE TO THE DEALER AND THEY FOUND WEAR ON THE EXTERIOR OF THE TIMING BELT COVER CAUSED BY THE PARTIAL SEPARATION OF THE CRANKSHAFT PULLEY. SEVERAL REPORTS ONLINE OF OWNERS EXPERIENCING THIS PROBLEM WITH TOYOTAS. CHECKED WITH DEALER AND TOYOTA CUSTOMER SERVICE AND THEY CLAIM MY VIN IS NOT COVERED BY THE RECALL THEY ISSUED IN 2011 FOR THE VERY SAME FAILURE I AM EXPERIENCING (11V539000). HOW IS IT POSSIBLE THAT A KNOWN DEFECT IN THEIR VEHICLES CAN BE EXCLUDED BECAUSE THEIR EXPERTS HAVE MADE THE DETERMINATION THAT THE "CAUSE" WAS A PROBLEM AT ONE FACTORY OR PART SUPPLIER WHEN OTHER OWNERS THAT DON'T FALL INTO THE SPECIFIC PARAMETERS HAVE HAD THE VERY SAME PROBLEM AND WERE FORCED TO PAY FOR REPAIRS OUT OF POCKET? *TR

Jul 09, 2014

FUEL/PROPULSION SYSTEM

1 complaint

WHILE EXITING A PARKING LOT, CAR STALLED. IMMEDIATELY, THERE WAS A SMELL OF GAS AND GAS WAS LEAKING ON THE GROUND. CAR WOULD NOT RESTART. WHEN WE GOT IT REPAIRED, THE MECHANIC SAID HE DISCOVERED THE "FUEL LINE QUICK CONNECT" DISCONNECTED. HE ASKED IF WE HAD ANY RECENT WORK DONE ON THE CAR AND I REPLIED NO. *TR

Jul 01, 2014

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

ON NUMEROUS OCCASIONS, (THE FIRST INCIDENT OCCURRING NOVEMBER 2013 AND MOST RECENT 6/23/2014), THE STABILITY//TRACTION CONTROL SYSTEM SUDDENLY ENGAGED. MOST OF THE INCIDENTS OCCURRED WHILE ON THE FREEWAY WITH SPEEDS BETWEEN 50-55 MPH, USUALLY ON STRAIGHTAWAY SECTIONS, SOMETIMES DURING A GENTLE BANK USUALLY TOWARD THE RIGHT. ON ALL OCCASIONS, THE ROADS WERE DRY AND THE DRIVER WAS NOT APPLYING THE BRAKES AT THE TIME. WITHOUT WARNING, THE BRAKES SUDDENLY ENGAGE CAUSING THE VAN TO FEEL LIKE IT WAS LUNGING FORWARD AND MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A SERIES OF RAPID BEEPS WOULD OCCUR AND THE TRACTION SENSOR WOULD ILLUMINATE. THE ENTIRE EPISODE WOULD LAST FOR SEVERAL SECONDS. DURING THESE EPISODES, THE VEHICLE IS DIFFICULT TO CONTROL AND PASSENGERS/OTHER DRIVERS ARE IN DANGER. *TR

Jun 25, 2014

VISIBILITY,AIR BAGS,STRUCTURE

1 complaint

DUE TO A FAILURE IN THE MOONROOF SYSTEM IN THE VEHICLE (RUBBER SEAL AND TWO DRAINS ON EITHER SIDE), RAIN WATER SEEPED INTO THE AIR BAG SYSTEM RESULTING IN MOLD-BUILD UP AND SERIOUS DAMANGE TO THE VEHICLE AND POSSIBLE MALFUNCTION OF THE AIR BAGS AND BREATHING OF DANGEROUS MOLD/FUNGI. ALL THE PASSENGERS IN THE VEHICLE GOT NAUSEOUS IN 1-HOUR JOURNEY AND THE FUTURE CONSEQUENCE OF SUCH FUNGI BUILD UP AND POTENTIAL FAILURE OF THE AIR-BAG COULD BE LIFE THREATENING. *TR

May 14, 2014

POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14

Apr 10, 2014

Crash: 1

Injuries: 2

STEERING,VEHICLE SPEED CONTROL,ENGINE

1 complaint

COMPLETE LOSS OF POWER WHILE IN MOTION ENTERING FREEWAY. PREVIOUSLY HAD NOTICED STEERING DIFFICULTY AT TIMES AND ENGINE LIGHT GOING ON, BUT HAD ALWAYS STOPPED AFTER A SHORT WHILE. AFTER THE FAILURE IT WAS DIAGNOSED AS FAILURE OF CRANK SHAFT PULLEY. WE FOUND THAT TOYOTA HAD DONE A RECALL FOR THIS ISSUE, BUT HAD NOT INCLUDED OUR VEHICLE IN THE RECALL OR NOTIFIED US. TOYOTA DENIED COVERAGE OF THE REQUIRED REPAIR. DRIVER AND TWO SMALL CHILDREN IN CARE AT TIME OF FAILURE, JUST ABOUT TO ENTER FREEWAY. OVER $800 IN REPAIRS. *TR

Mar 19, 2014

STEERING,VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT ALSO STATED THAT BOTH PASSENGER SIDE WINDOWS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE PROBLEMS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mar 19, 2014

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

1 complaint

THIS IS A RECURRING INCIDENT. ON COLD DAYS, THE SLIDING DOORS WILL FREEZE SHUT. THIS IS A COMMON PROBLEM FROM MY UNDERSTANDING, AND SOME FOLKS ON WEB FORUMS HAVE RECOMMENDED FILING A COMPLAINT TO HOPEFULLY GET TOYOTA TO ISSUE A RECALL AND RESOLVE THE ISSUE. THE FREEZING DOOR PROBLEM IS EXACERBATED BY THE ELECTRICAL DOOR LOCK MECHANISM AND OPEN/CLOSE SENSOR ON THE SLIDER. IN MANY CASES, THE FAILED ATTEMPT TO OPEN THE FROZEN DOOR IS ENOUGH TO TRIGGER THE DOOR "OPEN" SENSOR AND CAUSE THE INTERIOR LIGHTS TO COME ON. *TR

Feb 08, 2014

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

1 complaint

I ATTEMPTED TO MERGE ONTO THE EXPRESSWAY AND AFTER PUSHING THE GAS PEDAL THE VAN SUDDENLY ACCELERATED BEYOND MY CONTROL. I EASED OFF THE PEDAL AND THE VAN CONTINUED TO SERGE AHEAD WITH NO WAY FOR ME TO STOP OR SLOW IT DOWN AS THE BRAKES WOULD NOT WORK. I SAW THE RPM REACH LEVEL 6 AND SPEED INCREASE TO 70 IN SECONDS BUT AS IT WAS THE EXPRESSWAY, I WAS ABLE TO KEEP MY DISTANCE FROM CARS IN FRONT OF ME. I SWITCHED THE LEVER TO THE NEUTRAL POSITION AND THE VAN SLOWED DOWN AND THEN I WENT BACK TO DRIVE AND IT ROARED BACK UP TO 70 MPH WITH THE RPM AGAIN AT 6 AND I TRIED TURNING THE CRUISE CONTROL ON AND THEN BRAKING TO SEE IF IT WOULD SHUT DOWN THE GAS BUT NO LUCK. I WENT BACK AND FORTH FROM D TO N FOR ABOUT 2 MINUTES AND THEN ON ONE OF THE MOVEMENTS FROM N TO D IT SHUT DOWN BACK TO NORMAL. I DROPPED THE VAN OFF AT MY TOYOTA DEALER THE NEXT DAY AND AM WAITING TO SEE WHAT "HEADQUARTERS " DECIDES. *TR

Dec 31, 2013

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

PASSENGER SIDE SLIDING DOOR CABLE SNAPPED AND WILL NOT OPEN. PASSENGERS CAN BE TRAPPED IN THE VAN AND NOT ABLE TO GET OUT. THIS IS A KNOWN PROBLEM WITH TOYOTA SIENNA MINIVANS WITH ELECTRIC DOORS. IN ADDITION, THE MOTOR IS OFTEN KNOWN TO FAIL. THE THE CABLE HAS A BLACK SHEATHING THAT IS INADEQUATE AND WEARS CAUSING IT TO JAM IN THE PULLEY AND BREAK OR EXPOSING IT TO LATER CORROSION AND THEN IT WILL BREAK AS WELL. TOYOTA HAS KNOWN OF THIS PROBLEM FOR YEARS AND DOES NOT ISSUE A RECALL. YOU ONLY NEED TO CHECK THE TOYOTA FORUM TO CONFIRM THE PROBLEM WITH MANY OWNERS REPORTS. REPAIRS RUN $1,200 TO $2,000 AT THE TOYOTA DEALER. *TR

Nov 07, 2013

TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

SIX TIMES NOW DRIVING AT SPEEDS BETWEEN 30 AND 60 MPH MY TOYOTA MINI VAN'S VEHICLE TRACTION CONTROL HAS ACTIVATED, BRAKES GO ON, PULL ME INTO ANOTHER LANE, ALL LIGHTS FLASHING, CAR BEEPING. IT LASTS ANYWHERE FROM 3 SECONDS TO 10 SECONDS. IT IS ABSOLUTELY TERRIFYING. *TR

Sep 28, 2013

ENGINE AND ENGINE COOLING,VISIBILITY

1 complaint

THIS IS A COMPLAINT, NOT NECESSARILY A SAFETY ONE, BUT A COMPLAINT NONETHELESS. THE AIR CONDITIONING WENT OUT TWICE & HAD TO BE REPLACED TWO TIMES. VERY EXPENSIVE REPAIR. DISAPPOINTED IN MY TOYOTA. *TR

Jun 24, 2013

STEERING,ENGINE AND ENGINE COOLING

1 complaint

WHILE DRIVING THERE WAS A VERY LOUD SCREECH FROM THE MOTOR, ON AND OFF, THEN THE POWER STEERING WENT OUT, VERY HARD TO TURN STEERING WHEEL, LUCKILY I WAS ABLE TO FORCE IT THE FEW MILES LEFT HOME. THEN I NOTICED THE A/C WAS NOT COLD, THIS WAS INTERMITTENT, NOW, NO A/C AT ALL. JUST HOT AIR. THIS STALLED OF FAILED WHILE IN TRAFFIC, I COULD HAVE HAD SERIOUS PROBLEMS LIKE GETTING HIT BECAUSE I COULD NOT TURN THE VEHICLE READILY, OR EASILY. *TR

Jun 01, 2013

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, IT MAKES NOISE BUT DOES NOT OPEN. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD FRAYED AND THE DOOR GOT JAMMED HALF WAY OPEN. WE TOOK IT TO THE DEALERSHIP AND WERE TOLD TO ASK FOR AN EXCEPTION BUT BECAUSE IT WAS NOT COMPLETELY BROKEN THEY WOULD NOT FIX IT! THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST BARLEY OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

Mar 18, 2013

STRUCTURE,ENGINE

1 complaint

1. RIGHT SIDE, PASSENGERS DOOR CAN NOT OPEN (JAM). 2. TAKE THE KEY OUT COMPLETELY, BUT VEHICLE (ENGINE) STILL RUNNING. *TR

Oct 10, 2012

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE VSC HAS ACTIVATED MULTIPLE TIMES ON MY VAN FOR NO APPARENT REASON. WHILE DRIVING AT ANY SPEED AND USUALLY IN A TURN, THE VSC LIGHT WILL FLASH, THE WARNING BEEP WILL BEEP, AND THE ABS BRAKES WILL AUTOMATICALLY BE APPLIED AND THE ENGINE WILL QUICKLY DECELERATE. I HAVE ALMOST BEEN REAR-ENDED SEVERAL TIMES BECAUSE THE VAN WILL SUDDENLY DECIDE TO DECELERATE. I HAVE NO CONTROL OVER WHEN THIS HAPPENS AND NO CONTROL OF THE VAN WHEN IT DOES! *TR

Apr 10, 2012

ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

THE POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING. THE BUTTONS DO NOT OPEN OR CLOSE THE DOOR. THE DOOR IS SO HEAVY THAT IT CANNOT BE OPENED OR CLOSED EASILY. THE CABLE THAT MOVES THE DOOR SNAPPED AND VISIBLE (HANGING OUTSIDE THE BODY). WE HAD THE EXTENDED WARRANTY FOR 7 YEARS AND THE CAR WAS SERVICED REGULARLY, BUT THIS PROBLEM OCCURRED AFTER THE EXTENDED WARRANTY EXPIRED. THE DEALER SAYS THE WHOLE MOTOR, NOT JUST THE CABLE, SHOULD BE REPLACED, ASKING FOR MORE THAN $1500 FOR PARTS AND REPAIR. SNAPPED CABLE, LOOSE AND VISIBLE MOVING PARTS OUTSIDE THE BODY OF THE VAN, AND A HEAVY AND HARD TO OPERATE "POWER" DOOR PRESENT A SAFETY PROBLEM, ESPECIALLY WITH THE KIDS GOING IN AND OUT OF THE PASSENGER SIDE SLIDING DOOR. I WOULD APPRECIATE IT IF YOU COULD TAKE A CLOSER LOOK AT THE ISSUE AND HAVE TOYOTA OWN UP TO ITS DESIGN PROBLEMS. THIS ISSUE HAS ITS OWN FORUMS ONLINE, HAS ITS OWN FACEBOOK PAGE AND IT SEEMS THAT TOYOTA WILL NOT LISTEN ONE CUSTOMER AT A TIME. *TR

Feb 14, 2012

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

THE ELECTRIC DOOR (PASSENGER SIDE) INTERMITTENTLY WORKED FOR YEARS, SOMETIMES IT WORKED, SOMETIMES IT DID NOT. FINALLY IT QUIT WORKING. THE REAR FAN GOES ON AND OFF AT WILL. THERE IS AN ELECTRICAL SHORT. MY REAR TAIL LIGHT ON DRIVER'S SIDE IS ALWAYS OUT, EVEN AFTER REPLACING IT MULTIPLE TIMES. THE TRUNK DOOR LOST ALL ITS HYDRAULIC LIFT AND ACTUALLY HIT ME IN THE HEAD. IT HAS NO HYDRAULICS LEFT NOW AND IS VERY HARD TO LIFT. THE LIGHTED BUTTONS BY THE FRONT WINDSHIELD WHERE YOU OPERATE THE GARAGE DOOR, ELECTRIC DOOR - BURNT OUT AT PROBABLY 37,000 MILES AND WERE RIDICULOUS TO REPLACE. THE DOOR LOCKS ARE ALL SCREWED UP. HARD TO UNLOCK THE DRIVER'S DOOR MANUALLY WITH A KEY, HAVE TO UNLOCK FROM PASSENGER SIDE. THE DOOR CLICKER DOES NOT WORK. BATTERIES HAVE BEEN REPLACED MULTIPLE TIMES AND THE CLICKER QUIT WORKING SHORTLY AFTER, AGAIN AN ELECTRICAL SHORT OF SOME SORT??? SO NO CLICKER, NO ELECTRIC DOOR, NO TRUNK LIFT, NO DOME LIGHTING, NO TAIL LIGHT, NOT TO MENTION ALL THE RECALLS THAT VAN HAD (EXTRA TIRE, SEATBELTS, DOOR ISSUES). I HAD TO REPLACE MY RADIATOR?? CAUSE IT WAS LEAKING. VAN CURRENTLY HAS 126,000 MILES ON IT. IT IS BY FAR THE WORST QUALITY VEHICLE I HAVE EVER OWNED. I HAVE OWNED AN 80S TOYOTA COROLLA WHICH WAS FINE, SATURN, ACURA INTEGRA, FORD EXPLORER, ALSO MAZDAS, 2001 CHRYSLER 300M (HORRIBLE ALSO), THERE IS NO DOUBT THAT AFTER READING ALL THE POSTS ON THE EDMUNDS SITE ABOUT THIS 2004 SIENNA VAN, IT SHOULD BE RECALLED FOR ELECTRIC DOOR PROBLEMS AND ALL DOOR PROBLEMS. *TR

Jan 06, 2012

STEERING,AIR BAGS,STRUCTURE

1 complaint

CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR

Dec 17, 2011

ELECTRICAL SYSTEM,TIRES

1 complaint

TIRE PRESSURE MONITORING SYSTEM IS NOT WORKING AND TOYOTA HAS MADE UP VARIOUS EXCUSES AS TO WHY THE LIGHT DOES NOT GO OFF DURING A FLAT OR "BLOW OUT" OR THAT IT IS WORKING PROPERLY. RECENTLY I WAS EXTREMELY NERVOUS DURING DRIVING AND FOUND AFTER PULLING OFF AND STOPPING AT A HONDA DEALERSHIP THAT I HAD AN UNDRIVEABLE TIRE. HONDA WAS NOT SURE WHY THE LIGHT DID NOT GO ON BUT SAID IT WAS UNSAFE TO DRIVE AND WOULD NOT HOLD AIR SO I COULD NOT GET TO TOYOTA. BESIDE THE 9 TIRES I HAVE REPLACED THE LATEST TIRE COST ME A RIM ALSO. I AM ASSUMING THAT THIS WAS DUE TO THE FLAT THAT I DID NOT KNOW THAT I HAD. SOMETHING NEEDS TO BE DONE ABOUT THE RUN FLATS AND ESPECIALLY THE TIRE PRESSURE MONITORING SYSTEM BEFORE SOMEONE IS KILLED OR SEVERELY INJURED. PLEASE DO SOMETHING ABOUT THIS VERY SERIOUS PROBLEM. *TR

Oct 16, 2011

CHILD SEAT

1 complaint

SUNSHINE RADIAN KIDS XTSL MODEL NO. 19500 CAR SEAT SERIAL NO. 111004527 LATCH SYSTEM DOES NOT REMAIN TIGHT WHEN INSTALLED IN VEHICLE LOOSENS EVERY TIME. . NO CRASH - HAVE STOPPED USING SEAT UNTIL ISSUE CAN BE RESOLVED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=TOYOTA, MODEL=SIENNA XLE). *TR

Mar 11, 2011

ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER

1 complaint

MY 2004 SIENNA HAS LEAK IN WATER PUMP WITH 66K MILE. *TR

Dec 19, 2010

VISIBILITY,STRUCTURE

1 complaint

WE RECENTLY HAD AN ISSUE WITH THE PASS. SIDE VENT WINDOW ON OUR 2004 SIENNA. WHILE DRIVING THE WINDOW WAS OPENED THE GLUE FAILED AND THE WINDOW SWUNG DOWN THE SIDE OF THE VAN ONLY BEING HELD ON BY THE MOTORIZED ARM. IT APPEARS AS IF THE TRACK THAT THE WINDOW IS ATTACHED TO HAS BEEN PAINTED PRIOR TO THE GLUE BEING APPLIED. SO INSTEAD OF GLASS, GLUE, METAL IT WAS GLASS, GLUE, PAINT, METAL. THIS SEEMS TO BE A GROWING ISSUE BASED ON A QUICK SEARCH ONLINE. IF THE GLASS HAD BROKEN FREE OF THE ARM, IT WOULD HAVE GONE FLYING INTO TRAFFIC. THE DEALER AND TOYOTA WERE CONTACTED AND BOTH DISMISSED THE ISSUE. *TR

Nov 10, 2010

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SEATS

1 complaint

I HAVE 2 DIFFERENT COMPLAINTS. DRIVER SIDE SEAT HEATER BURNED LEGS OF 3 DIFFERENT DRIVERS BEFORE COMPLETE FAILURE. HEAT WAS NOT ADJUSTABLE. DRIVER AND PASSENGER HEATERS STOPPED WORKING AT SAME TIME. TOOK TO DEALER, RECOMMENDED NEW HEATING ELEMENT ($1000+). OPTED NOT TO FIX. 2ND COMPLAINT, CHECK ENGINE, VSC, AND TRAC OFF LIGHTS ILLUMINATED. THE VAN HAS BEEN SENT TO THE DEALER ON AT LEAST 3 OCCASIONS. GAS CAP HAS BEEN REPLACED SEVERAL TIMES, SPARK PLUGS CHANGED. WILL GO OFF FOR BRIEF PERIODS, BUT ALWAYS TO RETURN. THIS HAS BEEN GOING ON FOR AT LEAST 30,000 MILES. I COULD LIVE WITH THE CHECK ENGINE LIGHT ON, BUT IF THE OTHER LIGHTS ARE ILLUMINATED, THAT INDICATES THESE COMPONENTS ARE NOT WORKING-KIND OF IMPORTANT-SKID CONTROL & TRACTION CONTROL!! THERE ARE MANY COMPLAINTS OUT THERE ON BLOGS, DOESN'T LOOK LIKE ANYONE HAS FILED ANY REPORTS WITH YOUR OFFICE REGARDING THIS SAME PROBLEM, WHICH IS TOO BAD BECAUSE IT'S OBVIOUSLY A PROBLEM NOT WITH JUST SIENNA BUT SEVERAL OTHER MODELS AS WELL. EXTREMELY FRUSTRATING WHEN EVEN THE DEALER CAN'T DETERMINE WHAT THE PROBLEM REALLY IS!! WE PURCHASED THIS VEHICLE BECAUSE OF THE SAFETY FEATURES. NOT SO SURE ABOUT IT IF THEIR SAFETY FEATURES MALFUNCTION! *TR

May 23, 2010

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

VSC ENGAGES AT HIGHWAY SPEEDS: VEHICLE ALARM SOUNDS, BRAKES DEPLOY ABRUPTLY AND UNEXPECTEDLY, STEERING PULLS, ACCELERATOR GOES DEAD (PULSE RACES, ADRENALINE COURSES). FIRST COMPLAINED TO DEALER AFTER FOUR INCIDENTS IN FIRST 20K MILES: HAD ONLINE TESTIMONIALS OF YAW SENSOR, STEERING ANGLE SENSOR AND ECM REPLACEMENTS AS POSSIBLE REMEDIES; DEALER REBUFFED MY COMPLAINTS, DENYING SERVICE TO SENSORS, AND SUGGESTED MY TIRES HAD 'GONE SQUARE'. I HAVE LIVED WITH THE CONDITION FOR A TOTAL OF SEVEN YEARS. THE CAR NOW 'GOES OFF' MAYBE THREE TIMES PER EVERY 20 MILES DRIVEN, UNPREDICTABLY AND ALWAYS SHOCKINGLY. MY FAMILY REFUSES TO RIDE IN THE CAR. I CANNOT SELL IT IN GOOD CONSCIENCE, AS THE DEFECTS CANNOT BE CONFIRMED BY THE DEALER (AND APPARENTLY THEREFORE DO NOT EXIST), SO THERE IS NO WAY FOR IT TO BE 'MADE SAFE' FOR A SUCCEEDING OWNER. ITS REMAINING $10K+ EQUITY HAS BEEN NULLIFIED BY THIS DEFECT. *TR

May 12, 2010

EQUIPMENT,UNKNOWN OR OTHER

1 complaint

WHILE I WAS TRYING TO OPEN MY 2004 TOYOTA SIENNA PASSENGER POWERED SLIDING DOOR THE CORD RIPPED. IT IS TOO COSTLY FOR US TO REPAIR THIS ITEM AND I CAN NOT USE THE DOOR WITH CHILDREN AS IT IS TO HARD TO OPEN FOR A MINOR.

Mar 23, 2010

VEHICLE SPEED CONTROL,EQUIPMENT

1 complaint

I WAS ACCELERATING AWAY FROM A TRAFFIC LIGHT, MAKING A LEFT TURN FROM 1300 EAST ONTO FT. UNION BLVD, AND THE VEHICLE CONTINUED TO ACCELERATE RAPIDLY EVEN AFTER I REMOVED MY FOOT FROM THE ACCELERATOR. I PROMPTLY PLACED THE TRANSMISSION IN NEUTRAL, BRAKED RAPIDLY, AND NARROWLY AVOIDED REAR-ENDING THE CAR IN FRONT OF ME. I COULD NOT TELL IF THE GAS PEDAL WAS STUCK ON THE FLOOR MATS, BUT REARRANGED THEM QUICKLY AND THE ENGINE RPMS QUICKLY DROPPED TO AN IDLE SPEED. THIS WAS THE ONLY TIME THIS HAS OCCURRED. SEVERAL DAYS LATER, I TOOK THE CAR TO THE LOCAL TOYOTA DEALER, LARRY MILLER OF MURRAY, UT. I SPOKE WITH THE MANAGER ABOUT THE PROBLEM, HE EXAMINED MY CAR, INFORMED ME THAT IT WAS NOT PART OF THE RECALL, ASSERTED THAT THERE HAD BEEN NO REPORTS OF ISSUES WITH THE 2004 SIENNA, AND THAT THE PEDAL ON MY CAR WAS NOT OF THE TYPE IMPLICATED IN THE RECALLS. HE HAD ME TAKE THE CAR TO THEIR SERVICE DEPARTMENT FOR FURTHER INSPECTION AND TESTING. THEY DID NOT FIND ANY FAILURE CODES PRESENT AND NO CHECK LIGHTS WERE ON. THEY TEST DROVE THE CAR 10 MILES, BUT WERE UNABLE TO REPLICATE THE PROBLEM. NO PARTS WERE REPAIRED NOR REPLACED. NO FURTHER ACTION WAS TAKEN BY THEM. *TR

Mar 19, 2010

STEERING,VEHICLE SPEED CONTROL

1 complaint

2004 TOYOTA SIENNA STEERING PROBLEM*CW THE CONSUMER STATED THE DEALER FIXED THE STEERING PROBLEM. HOWEVER, THE CONSUMER HAD TO RETURN THE VEHICLE BECAUSE THE PROBLEM RESURFACED. THE STEERING WAS NEVER THE SAME. THERE WERE TIMES WHEN THE STEERING WOULD BECOME STIFF, BUT THE PROBLEM WOULD GO AWAY ONCE THE VEHICLE WARMED UP. THE CONSUMER ALSO STATED THE CLIP THAT HOLDS THE FLOOR MAT IN PLACE COMES OFF EASILY. *JB

Mar 10, 2010

STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

1. TOYOTA SIENNA CE DRIVER'S DOOR WELDED PART (INSIDE DOOR) SNAP OFF CAUSING LOUD THUD SOUND WHEN OPENING & CLOSING THE DOOR. I FOUND OUT IN THE INTERNET THAT BEFORE THERE WAS A LOT OF COMPLAINTS ABOUT IT BUT TOYOTA DID NOT ORDER A RECALL & NOW THEY WANT ME FIX IT IN A SHOP AT MY OWN EXPENSE. 2. SUDDEN ACCELERATION FROM IDLING DURING TRAFFIC CRUISING. *TR

Feb 24, 2010

LATCHES/LOCKS/LINKAGES,TIRES

1 complaint

WHILE DRIVING MY 2004 TOYOTA SIENNA MINIVAN, THE CABLE WHICH HELD THE SPARE TIRE UNDER THE CAR SNAPPED AND THE SPARE TIRE FELL OFF THE VEHICLE. *TR

Feb 21, 2010

EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

FLOOR MAT ENTRAPMENT ON 2004 TOYOTA SIENNA LE AWD. *TR

Feb 17, 2010

SERVICE BRAKES, ELECTRIC

1 complaint

OUR 2004 TOYOTA SIENNA EXPERIENCED A MALFUNCTION RELATED TO THE ABS VSC COMPUTER CONTROL. THE CAR WOULD GET UP TO ABOUT 6 MILES AN HOUR AND THEN THE VSC LIGHT AND WARNING BELL WOULD COME ON. YOU COULD FEEL THE BRAKES TRYING TO LOCK UP THE VEHICLE AND BRING IT TO A STOP. MY WIFE WAS FIXING TO GET ONTO THE HIGHWAY WHEN THIS OCCURRED. I FOUND THE TECHNICAL SERVICE BULLETIN # 10011806 RELATED TO THIS EVENT, THE VEHICLE IS CURRENTLY AT THE TOYOTA DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM. *TR

Feb 15, 2010

FUEL SYSTEM, OTHER,POWER TRAIN

1 complaint

I WROTE TO TOYOTA SEPT. 7, 2007, CONCERNING AN ACCELERATION PROBLEM WITH MY 2004 SIENNA MINIVAN, FOLLOWING MANY VISITS TO THE DEALER TO EVALUATE AND FIX IT. THE THROTTLE RESPONSE IS DELAYED, IN MY CASE; IT LAGS DURING INITIAL ACCELERATION FROM A STOP, BUT MORE IMPORTANTLY, IT LAGS WHEN IMMEDIATE ACCELERATION IS NEEDED FOR PASSING, AND ACCELERATING AFTER SLOWING FOR A TURN. THE FACTORY REP WHO RESPONDED TO MY LETTER SAID THE DEALER WOULD REEVALUATE THE PROBLEM. THE DEALER REP DROVE THE VAN, EXPERIENCED THE SAME PROBLEM, AND CONCLUDED IT WAS A "QUIRK" OF THE CAR, THAT COULD NOT BE FIXED UNLESS, PERHAPS, THE COMPUTER CONTROLLING THE THROTTLE WAS REPLACED. THEY WOULD NOT DO THAT UNLESS A RECALL WAS ORDERED, HE SAID. NEEDLESS TO SAY, I THOUGHT THAT WAS THE FINAL WORD, UNTIL OTHER PROBLEMS BEGAN TO SURFACE WITH THE "FLY BY WIRE" SYSTEM IN TOYOTAS. I DO BELIEVE THAT THE ELECTRONIC THROTTLE, THE THROTTLE POSITION FEEDBACK CIRCUIT, AND RELATED SENSORS ARE AT FAULT, ALL OF WHICH ARE CONTROLLED BY THE COMPUTER. I ALSO HAVE OTHER CARS WITH ELECTRONIC THROTTLES, AN ACCORD AND A TOWN & COUNTRY, AND NEITHER HAS THAT PROBLEM. NO ACCIDENTS HAVE BEEN CAUSED BY THIS DAILY MALFUNCTION, AS I GUESS I HAVE ADAPTED MY DRIVING STYLE TO IT, BUT DON'T YOU THINK THERE IS A SYSTEMIC PROBLEM HERE? THE INCIDENT DATE IS A CONTINUING DATE, BEGINNING DURING THE FIRST YEAR OF OWNERSHIP (2004) UP TO THE PRESENT TIME. *TR

Feb 03, 2010

STEERING,ELECTRICAL SYSTEM,SEAT BELTS

1 complaint

IT HAPPENED TWICE DURING 2 WEEKS AGO ( DURING HEAVY RAIN). I WAS DRIVING MY 2004 TOYOTA SIENNA ON A PARKING LOT. THE STEERING WHEEL IS VERY HARD TO TURN, IT SEEMS LIKE I LOST THE POWER STEERING. AFTER RESTARTING THE VAN, THE PROBLEM DISAPPEARED. NEXT DAY, MY WIFE ENCOUNTERED THE SAME PROBLEM WHEN SHE IS PICKING UP OUR KIDS FROM SCHOOL. WE BELIEVE THERE IS A MAJOR PROBLEM WITH THE ELECTRICAL SYSTEM OR COMPUTER SYSTEM. I HAVE SO MANY PROBLEM WITH THIS VANS AND THE DEALER REFUSE TO FIX IT, I HAVE SEAT BELT PROBLEM, IT IS NOT EASY TO RELEASE AFTER DRIVING, DEALER WANTS 300 TO FIX. ELECTRICAL SLIDING DOOR PROBLEM ETC. *TR

Feb 02, 2010

FUEL SYSTEM, OTHER,LATCHES/LOCKS/LINKAGES

1 complaint

I PURCHASED A 2004 TOYOTA SIENNA LE IN 2003. THE DATE THAT I WAS TO PICK UP THE BRAND NEW VAN I WAS INFORMED OF A RECALL. WHEN I PICK UP THE VAN I WAS TOLD THAT THE RECALL CONCERNING THE GAS TANK WAS MADE. NOW, THE GAS TANK IS LINKING, WHAT SHOULD I DO NOW. *TR

Jan 08, 2010

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

1 complaint

I BOUGHT A 2004 TOYOTA SIENNA CE IN OTTAWA, ONTARIO, CANADA, FROM A DEALER, NEW, OFF THE LOT IN AUGUST 2004. BY THE FIRST WINTER, BOTH BACK SLIDING DOORS WOULD FREEZE SHUT, ESPECIALLY THE PASSENGER SIDE, AND WOULD NOT OPEN UNTIL THE VEHICLE GOT REALLY HOT INSIDE. THE DEALER HAD NO SOLUTION, OFFERED NO SOLUTION. IN ADDITION, BY THE SECOND YEAR WE HAD THREE RADIATORS INSTALLED, AND HAD BOTH FRONT DOORS REPAIRED FOR RUSTING UNDER A GENERAL RECALL. ALSO, THE REAR FAN HAS BEEN GOING ON AND OFF, EVEN WITH THE SWITCH IN THE "OFF" POSITION. WE HAVE TAKEN THIS ISSUE TO THE DEALER MANY TIMES, BUT THEY DO NOT HAVE AN ANSWER, NOR A STRATEGY TO FIGURE OUT WHY IT DOES THIS. FINALLY, THIS VEHICLE HAS RATTLED INSIDE FROM DAY ONE AND IS UNPLEASANT TO DRIVE. I FIND THE TOYOTA DEALERS NOT INTERESTED IN YOU ONCE YOU BUY THE CAR, BUT AFTER THREE YEARS TO THE DAY THE CALLED ME WANTING TO KNOW IF I'D BUY A NEW ONE. I WILL NOT BUY ANOTHER TOYOTA. *TR

Mar 04, 2009

LATCHES/LOCKS/LINKAGES,SEATS

1 complaint

LEFT SIDE SLIDING DOOR IS NOT CLOSING OR OPENING AUTOMATICALLY EVERY TIME WHEN BUTTON IS PUSHED IT WON'T OPEN OR CLOSE SOMETIMES BUT ONLY IF I PULL ON THE HANDLE AND PULL IT OPEN PART OF THE WAY AND THEN IT GOES THE REST OF THE WAY CLOSED SEAT HEATER HASN'T WORKED FOR AT LEAST A YEAR I'M GUESSING EVEN AFTER HAVING IT "REPAIRED"ALSO THE DOOR WON'T LOCK OR UNLOCK WITH THE AUTOMATIC BUTTON ANYMORE. *TR

Nov 14, 2008

STEERING,FUEL SYSTEM, GASOLINE,SEAT BELTS,STRUCTURE,TIRES

1 complaint

"CLUNKING" NOISE NOTED ON STEERING THE 2004 TOYOTA SIENNA JUST A FEW MONTHS AFTER IT WAS BOUGHT. IT HAD GONE THROUGH 3 RECALLS ALREADY WHEN FIRST THE FUEL TANK, THEN THE DOOR SILLS, THEN THE MIDDLE ROW SEATBELT BEZEL, AND FINALLY RECENTLY, THE REAR HATCH STRUTS WERE ALL REPLACED. VEHICLE WAS TEST DRIVEN, BUT NO MENTION OF "CLUNKING" DOCUMENTED. HOWEVER, ALL THIS TIME, THE CLUNKING HAD BECOME MORE NOTICEABLE, AND VEHICLE HAD GONE THROUGH 2 ALIGNMENTS ALREADY, WITH ONLY ABOUT 42,000 MILES ON IT. LAST SERVICED FOR ALIGNMENT, DEALER DID NOTE CLUNKING AND RECOMMENDED REPLACEMENT OF INTERMEDIATE STEERING SHAFT. IT IS NOW BECOMING MORE DIFFICULT TO STEER THE VEHICLE, ESPECIALLY AT LOW SPEEDS, AND "K-TURNS" NOW REQUIRE MORE MANEUVERS, AND THE STEERING RADIUS HAS INCREASED POTENTIALLY CAUSING COLLISIONS WITH OBJECTS OR PEDESTRIANS IF COMPENSATORY ACTION IS NOT INITIATED. (STEERING OUTPUT HAS SOMETIMES BEEN UNPREDICTABLE). SECOND COMPONENT IS LACK OF TPMS SENSORS WHEN TIRES WERE CHANGED AT A FACILITY, AND I HAD THE FACILITY DOCUMENT THE LACK OF SENSORS. *TR

Oct 29, 2008

LATCHES/LOCKS/LINKAGES,EQUIPMENT

1 complaint

THE CABLE OF THE RIGHT SIDE PASSENGER SLIDING DOOR BROKE. THE DEALER CRYSTAL TOYOTA AT GREEN BROOK, NJ SAID THEY CAN'T JUST REPLACE THE CABLE. INSTEAD, THEY HAVE TO REPLACE THE MOTOR AND CABLE UNIT ALTOGETHER. THE COST WILL BE $2600. I CHECKED ONLINE AND FOUND THAT MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM. ALSO, A LOT OF PEOPLE SAID THE OTHER SIDE WILL HAVE THE SAME PROBLEM WITHIN WEEKS. THAT IS, IT WILL COST $5200 JUST TO FIX THE 2 PIECES OF CABLE. SINCE THIS DEFECT IS RELATED TO THE DOORS WHICH IS BASIC SAFETY ISSUE, I THINK TOYOTA SHOULD DEFINITELY ISSUE RECALL ON IT AND NOT RIPPING OFF PEOPLE'S MONEY. *TR

Oct 13, 2008

SERVICE BRAKES, HYDRAULIC,SEAT BELTS

1 complaint

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THERE WERE 30-40 YARDS BETWEEN THE CONTACT'S VEHICLE AND THE PRECEDING VEHICLE. THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE BRAKES GRABBED MOMENTARILY, BUT THEN BECAME "MUSHY." THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND CAUSED INJURIES TO THE OCCUPANT IN THE OTHER VEHICLE. THE PASSENGER'S SEAT BELT DID NOT ENGAGE PROPERLY, CAUSING THE PASSENGER TO STRIKE THE DASHBOARD AND SUSTAIN MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 55,000.

Sep 08, 2008

Crash: 1

Injuries: 2

ENGINE AND ENGINE COOLING,EQUIPMENT

1 complaint

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING UNDER 40 MPH, THE AIR CONDITIONER FAILED TO WORK PROPERLY. THE AIR CONDITIONER STOPPED WORKING AND THE TEMPERATURE ON THE THERMOSTAT CONTINUED TO RISE THE FOLLOWING DAY. THE CONTACT CHECKED THE COOLANT AND NOTICED THAT THERE WAS NO ANTIFREEZE; THEREFORE, SHE REFILLED THE RADIATOR. THIS DID NOT KEEP THE VEHICLE FROM OVERHEATING. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THERE WAS A LEAK IN THE RADIATOR CORE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

Jul 09, 2008

AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

I HAD SLOWED MY CAR TO ALLOW A GROUP TO PASS AND WAS MAKING A LEFT HAND TURN INTO A PARKING SPOT. MY CAR LURCHED FORWARD AND SPED FORWARD NEARLY STRIKING A GROUP OF TEENAGERS. I PLOWED THROUGH THREE CEMENT PILLARS AND A FLOWER POT AND FINALLY CAME TO REST. MY ENGINE WAS REVVING AND MY FOOT WAS ON THE BRAKE. *TR UPDATED 12/02/09 *BF UPDATED 12/03/09 THE CONSUMER ALSO STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 12/03/09

Jul 02, 2008

Crash: 1

Injuries: 1

VISIBILITY,EQUIPMENT

1 complaint

WHILE DRIVING 55 MPH, MY DRIVERSIDE VENT WINDOW POPPED OUT. STAYING CONNECTED TO THE SIENNA 2004 BY ONLY A WIRE. I PULLED OVER AND TAPED THE WINDOW (NOT BROKEN) BACK ONTO THE VAN. THE WINDOW DID NOT FAIL, NOR DID THE MECHANISM THAT OPENS THE WINDOW. THE ADHESIVE THAT SECURES THE WINDOW TO THE MECHANICAL PART OF THE VENT WINDOW GAVE UP. NO ACID RAIN, VANDALISM, MECHANICAL BREAKDOWN WAS INVOLVED WITH THIS INCIDENT. TOYOTA WILL NOT REPLACE THE GLUING TO MAKE THIS SAFE AGAIN. THEY WANT TO REPLACE THE WHOLE SYSTEM AT MY COST. $500 LATER WE ARE CONSIDERING TRADING IN TO GET A KIA. THANK GOODNESS THE WINDOW DID NOT COME OFF COMPLETELY INTO ONCOMING TRAFFIC. *TR

Feb 14, 2008

TIRES,EQUIPMENT

1 complaint

TIRE PRESSURE MONITORING SYSTEM DOES NOT WORK. THREE TIMES IN THE LAST 2 YEARS I FOUND ZERO TIRE PRESSURE IN ONE OF THE TIRES ON OUR 2004 TOYOTA SIENNA XLE AWD AND THE TIRE PRESSURE MONITORING SYSTEM GAVE ABSOLUTELY NO WARNING. REPORTING IT TO 2 DIFFERENT TOYOTA DEALERS, THEY SAID NOTHING IS WRONG.

Oct 19, 2007

STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES, HYDRAULIC

1 complaint

OUR FAMILY IS DEEPLY TROUBLED AND WORRIED ABOUT THE SAFENESS OF OUR 2004 TOYOTA SIENNA LE-8 EVERY TIME WE USE IT ON THE ROAD. OUR VAN HAS BEEN HAVING INTERMITTENT VSC, KICKING WHICH STARTED EARLY THIS YEAR. FIRST, IT WILL HESITATE TO ACCELERATE FOLLOWED BY VSC KICKING THEN AUTOMATIC BRAKING ENGAGES THEN SUDDEN PULL OF THE STEERING TO THE LEFT. THE VSC KEEPS FLASHING AND BEEPS CONTINUOUSLY UNLESS I SLOW DOWN TO AROUND 20MPH. I EVEN SHOWED THE DEALER COPIES OF SIENNA OWNERS COMPLAINTS WITH SIMILAR PROBLEM AND TSBS REGARDING YAW RATE SENSOR AND STEERING COLUMN SENSOR. BUT STILL COULD NOT FIX OR DUPLICATE THE PROBLEM. NOTHING WAS DONE TO CORRECT THE PROBLEM AND NO PARTS REPLACED OR REPAIRED. *TR

Jul 31, 2007

VISIBILITY,LATCHES/LOCKS/LINKAGES

1 complaint

A MONTH OR SO PRIOR TO THIS INCIDENT, I TOOK THE 2004 TOYOTA SIENNA TO THE LOCAL TOYOTA DEALER AND ASKED THEM TO CHECK THE DOOR LATCH ON THE DRIVER'S DOOR - IT WAS MAKING A POPPING SOUND. I WAS TOLD IT WOULD NOT HURTING ANYTHING ,AND SOME TIME IN THE FUTURE BRING IT IN AND THEY WILL ORDER THE PART AND TAKE THE DOOR PANEL OFF TO REPLACE THE LATCH. WELL, ON TUESDAY, MAY 8, 2007 I OPENED THE DOOR AND THE LATCH BROKE IN HALF, AND THE PART CONNECTED TO THE DOOR BROKEN THE METAL AROUND THE LATCH, AND IT FELL INTO THE DOOR. WHEN I LOWERED THE WINDOW SEVERAL HOURS LATER THE WINDOW FELL OF THE TRACK AND DOWN INSIDE THE DOOR. - IT WOULD NOT RAISE BACK UP, SO I TOOK IT BACK TO THE TOYOTA DEALER, AND AFTER WAITING FOR 3 HOURS ,I WAS TOLD THE CLIPS WERE BROKEN, AND THEY WOULD HAVE TO ORDER A NEW WINDOW WITH CLIPS ATTACHED. THE WINDOW WAS PUT BACK IN PLACE, AND I WAS TOLD NOT TO ROLL THE WINDOW DOWN OR IT WOULD FALL OFF THE TRACK AGAIN. - THE SERVICE DEPARTMENT AT THE TOYOTA DEALER WAS GOING TO CHARGE ME $106 FOR PUTTING THE WINDOW BACK UP. I WAS TOLD THIS LABOR CHARGE AND THE CHARGE TO REPLACE THE WINDOW/CLIPS, OR THE DOOR LATCH , ACTUALLY THE DOOR WOULD HAVE TO BE REPLACED, WOULD NOT BE COVERED UNDER MY EXTENDED WARRANTY. - I WAS NOT INFORMED THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY UNTIL THEY WERE CHARGING ME FOR THE LABOR OF PUTTING MY WINDOW BACK ON THE CLIPS. SO, THEY DID NOT CHARGE ME ANYTHING - AFTER I ARGUED WITH THEM ABOUT THIS. - THE NEXT DAY, I HAD SOMEONE ELSE LOOK AT THE CLIPS, WINDOW AND THE TRACK HOLDING THE WINDOW. - THE CLIPS ARE NOT BROKEN, JUST UNGLUED FROM THE WINDOW - BECAUSE THE TRACK BENT WHEN THE BROKEN DOOR LATCH PART FELL INTO THE DOOR. *AK

May 10, 2007

SEAT BELTS,SEATS

1 complaint

I OWN A 2004 TOYOTA SIENNA. SINCE 7,000 I HAVE BEEN IN NUMEROUS TIMES TO FIX THE MIDDLE PASSENGER SEATBELT. IT BECOMES TWISTED AND UNABLE TO RETRACT PROPERLY. IT HAS BEEN REPLACED TWICE AND UN-TANGLED SEVERAL TIMES BY THE DEALERSHIP. THEY HAVE TAKEN THE SEAT OUT TO REPAIR IT NUMEROUS TIMES. IT HAS HAD THE RECALL DONE IN THE PAST. RECENTLY IT WAS BROUGHT BACK FOR ANOTHER SEATBELT REPLACEMENT DUE TO IT BEING TIGHTLY CAUGHT INSIDE THE SEAT. WHEN THE CAR WAS RETURNED TO ME, THE SAME SEAT NO LONGER LOCKED INTO PLACE. IT WAS BROUGHT BACK TO THE DEALERSHIP AND I HAVE BEEN TOLD THEY WILL NOT FIX IT BECAUSE IT WAS CAUSED BY CRUMBS BEING IN THE TRACK WHEN THE SEAT WAS PUT BACK IN. I HAVE NEVER FELT SAFE BUT A CHILD IN THIS SEAT BECAUSE I NEVER KNEW WHEN THE SEATBELT WOULD NOT RETRACT PROPERLY. I HAVE TRIED TALKING WITH THE DEALERSHIP ABOUT REPAIRING THE SEAT HOWEVER THEY REFUSE. THIS SEAT IS NOT SAFE. *JB

Apr 26, 2007

VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

1 complaint

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA MINI VAN. WHILE DRIVING AT 15 MPH THE CONTACT EXPERIENCED THE FOLLOWING FAILURE: INTERMITTENT VSC ACTIVATION AFTER STARTING THE ENGINE AND DRIVING STRAIGHT FROM A STOP POSITION. THIS FAILURE WAS ALWAYS ACCOMPANIED BY THE INSTRUMENT PANEL VSC LIGHT AND AN AUDIBLE WARNING BUZZER. THE CURRENT AND FAILURE MILEAGE WERE 47,000. *AK THE CONSUMER SATED THE ABS WOULD ACTIVATE. THE CONSUMER SOLD THE VEHICLE. UPDATED 03/30/07. *JB

Feb 28, 2007

STRUCTURE,LATCHES/LOCKS/LINKAGES,EQUIPMENT

1 complaint

IN DECEMBER, 2006, MY TAILGATE CLOSED ON ITS OWN, INJURING MY WIFE. TOYOTA REPLACED THE REAR STAYS (STRUTS) UNDER WARRANTY, INCLUDING THE ADDITION OF SOME BRACKETS. AT FIRST EVERYTHING WAS FINE. BUT WHEN THE WEATHER TURNED COLDER (BELOW 20F), THE REAR HATCH WOULD NOT OPEN ON ITS OWN UNLESS OPENING UNDER POWER. AND THEN A COUPLE OF DAYS AGO (STILL VERY COLD), THE HATCH CLOSED ON ITS OWN UNDER POWER AGAIN. THIS TIME, MY DAUGHTER AND I WERE BOTH IN ITS PATH, BUT FORTUNATELY, SO WAS A SHOPPING CART. THERE WERE FORTUNATELY NO INJURIES THIS TIME. I AM FRUSTRATED THAT JUST 45 DAYS AFTER THE PROBLEM WAS "REPAIRED" IT IS ALREADY HAPPENING AGAIN.

Jan 31, 2007

ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES

1 complaint

THE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE. AT TIMES, WE CAN'T OPEN THE DOOR FROM THE OUTSIDE AND OTHER TIMES, WE CAN. ALSO, WE RECENTLY CLOSED THE DOOR WITH THE AUTOMATIC BUTTON AND FOR NO APPARENT REASON, THE CABLE BROKE SO THAT WE NOW HAVE TO OPEN AND CLOSE THE DOOR MANUALLY. ALSO, WE HAVE HAD ISSUES WITH THE ACCELERATION OF THE VEHICLE IF WE ARE GOING FROM A STOP POSITION OR A SLOW MOVING (LESS THAN 10 KM/H) POSITION. THE VAN SEEMS TO SLOW DOWN BEFORE SHIFTING INTO GEAR. THIS IS A SERIOUS PROBLEM WHEN DRIVING ESPECIALLY WITH CHILDREN IN THE VEHICLE. MY WARRANTY HAS EXPIRED AND I'M LOOKING AT HAVING TO PAY FOR THIS ON MY OWN. I AM DISSATISFIED WITH TOYOTA, I HAVE HAD THIS VEHICLE FOR ONLY 2 YEARS AND I HAVE HAD THREE RECALLS ALREADY. THIS IS MY 2ND TOYOTA PRODUCT AND MY LAST. *NM

Oct 16, 2006

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

1 complaint

2004 TOYOTA SIENNA DEVELOPED PROBLEMS WITH THE BRAKE EQUIPMENT.***NO ANSWER REQUIRED*** *MR ON FOUR OCCASIONS, THE BRAKES HAD BEEN INSPECTED BY MECHANICS AND IN SOME CASES REINSTALLED. THE CONSUMER ALSO EXPERIENCED A GRINDING NOISE ON TWO DIFFERENT TRIPS. THE CONSUMER WAS INFORMED THAT THE GRINDING NOISE WAS COMING FROM THE REAR BRAKES AND DID NOT CONSTITUTE SERIOUS BRAKE PROBLEMS. THE CONSUMER TRIED TO USE THE HITCH MOUNT/BIKE RACK ONLY TO FIND THAT THE HITCH WOULD BOTTOM OUT WHILE ENTERING GAS STATIONS OR EXITING DRIVEWAYS. ALSO, AS AN ALTERNATIVE TO THE HITCH NOT OPERATING PROPERLY, THE CONSUMER ADDED REAR AIR BAGS ON THE SUSPENSION SYSTEM IN ORDER TO GIVE THE VEHICLE ADDITIONAL CLEARANCE AND THEY HAVE FAILED AND OR BLEW OUT ABOUT THREE TIMES. OTHER PROBLEMS: BATTERY FAILURE, REAR BUMPER CLIP NOT HOLDING THE BUMPER IN PLACE, INTERIOR TRIM PIECE ON SEAT DETACHING, GRAB HANDLE TRIM PIECE BREAKING, AND THE CONSUMER'S DAUGHTER'S HAND HAD GOTTEN STUCK IN THE AUTOMATIC DOOR THAT WAS NOT SUPPOSED TO CLOSE DUE TO RESISTANCE IN THE PATH. *SC

Sep 23, 2005

Injuries: 1

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,VEHICLE SPEED CONTROL,TIRES,INTERIOR LIGHTING,EQUIPMENT

1 complaint

RADIATOR RUPTURED AND THE ENGINE OVERHEATED; HOSE REPLACED IN STEERING COLUMN RECALL; RUST PROTECTIVE TAPE RECALL; DVD SCREEN REPLACED AND THE ENTIRE DVD PLAYER REPLACED(SCREEN STILL NOT EASILY VISIBLE IN MIDDLE ROW); PASSENGER SEAT BELT REPLACED; MIDDLE PASSENGER SEAT BELT FAILING; GASOLINE SMELL INSIDE OF CAR WITH AC ON RECIRCULATION; DRIVER'S WINDOW FELL INSIDE DOOR IN SNOW STORM AND WAS NOT CONSIDERED A SAFETY ISSUE TO GET A LOANER VEHICLE EVEN THOUGH THE VEHICLE COULD NOT BE LOCKED; TIRES COMPLETELY BALD AND LEAKING UNDER 30,000 MILES, DVD PLAYER MUST BE AT A HIGH DB VOLUME AND WHEN RETURNED TO RADIO/CD WILL ALMOST DEAFEN YOU; INTERIOR LIGHTS HAVE TO BE MANUALLY OVER RIDDEN OR WILL DRAIN BATTERY; CAR HESITATES 1-2 SECONDS WHEN TRYING TO QUICKLY ACCELERATE AND THEN LURCHES FORWARD ALARMINGLY; CRUISE CONTROL IS NOT FUNCTIONING; WAITING TO HAVE FUEL MIXTURE SENSOR REPLACED. I WAS NOT INFORMED OF FIRST 2 RECALLS UNTIL I MY ENGINE OVERHEATED. I DID GET THE RUST RECALL AND A STICKER ON MY SLIDING DOOR INFORMING USER OF DANGER OF HAVING MIDDLE WINDOWS OPEN WHILE OPENING THE MIDDLE DOOR COULD CATCH A HEAD OR OTHER EXTREMITY. TOYOTA DEALER SERVICE MANAGER SAYS MINE IS THE ONLY 04 SIENNA EXPERIENCING ANY PROBLEMS EXCEPT FOR THE RECALLS ON THE RADIATOR; THE STEERING HOSE; THE RUST TAPE; AND THE MIDDLE SEAT BELT. NOT SO ACCORDING TO ALL I HAVE READ HERE. MOST OF THE PROBLEMS HAVE OCCURRED BETWEEN 22,000 AND 34,000 MILES; THE DVD SCREEN ALWAYS FAILED TO LOCK INTO A GOOD POSITION FOR THE MIDDLE ROW VIEWERS. *NM

Aug 12, 2005

POWER TRAIN,EQUIPMENT

1 complaint

AFTER 5 MONTHS OF PURCHASING A 2004 TOYOTA SIENNA THE TRANSMISSION WENT OUT AND WAS REPLACED. THE VEHICLE CONTINUES TO LAG AND LURCH.*AK

Mar 18, 2005

SEAT BELTS,EQUIPMENT,CHILD SEAT

1 complaint

MID-ROW PASSENGER SIDE SEAT BELT GUIDE/COVER BROKEN JAMMING THE SEAT BELT PREVENTING IT TO RETRACT. FAILURE REPEATED THREE TO FOUR TIMES AFTER EACH SEPARATE REPAIRS. I'M CONCERN FOR MY 7-YEAR OLD DAUGHTER WHO MAY NOT BE PROPERLY RESTRAINTED AFTER SHE LEANS FORWARD AND THE SEAT BELT DOES NOT RETRACT.

Sep 08, 2004

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

EMAIL FM LISA DAWN JONES (KY) RE HER DEFECTIVE 2001 TOYOTA SIENNA, THE GAS TANK & RADIATOR HAVE BEEN REPLACED & THE ENGINE GELLED.*MR THE CONSUMER RECENTLY PURCHASED A 2004 SIENNA AFTER LEARNING THAT IT WAS TOTALLY REDESIGNED INCLUDING THE ENGINE. IMMEDIATELY AFTER PURCHASING THE VEHICLE THE CONSUMER HEARD THAT THERE WAS A PROBLEM WITH THE GAS TANK. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES. TO DATE THE CONSUMER HAS HAD THE GAS TANK REPLACED, THE RADIATOR REPLACED AND IS IN THE PROCESS OF HAVING THE GAS TANK REPLACED A SECOND TIME. *NM

Jul 27, 2004

SEAT BELTS,CHILD SEAT

1 complaint

RIGHT SIDE SECOND ROW SEAT BELT FAILS EVERY 2000 TO 3000 MILES. ENCASEMENT IS LOCATED ON THE SEAT ITSELF INSTEAD OF THE ROOF OF THE VEHICLE. THIS CLIP HOLDING THE ENCASEMENT TOGETHER POPS OUT ALLOWING THE SEAT BELT TO CATCH IN OPENING BELOW, CAUSING THE SEAT BELT TO FAIL. A CHILD OR PASSENGER COULD BE SERIOUSLY HURT. MOST PEOPLE WON'T EVEN REALIZE THERE IS A PROBLEM UNLESS THEY CHECK THIS BELT REGULARLY AS CHILD PASSENGERS GENERALLY WON'T TELL YOU WHEN THE BELT DOESN'T NOT OPERATE CORRECTLY. *JB

Jun 03, 2004

FUEL SYSTEM, DIESEL

1 complaint

THE CONSUMER RECEIVED A RECALL CONCERNING FUEL TANK FAILURE ON AUGUST 3, 2003. WHEN CONSUMER CALLED DEALER TO SCHEDULE AN APPOINTMENT HE WAS TOLD THAT THE MANUFACTURER WAS ONLY SENDING ONE TANK AT A TIME. *AK THE CONSUMER HAD NOT BEEN SCHEDULED TO RECEIVE A FUEL TANK. *SC

Feb 26, 2004

2004 TOYOTA Sienna Problems & Complaints

Complaints by Component

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