2007 TOYOTA Sienna Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
363
Complaints Reported
Complaints by Component
STRUCTURE
71 complaints
The contact owns a 2007 Toyota Sienna. The contact stated that the liftgate fell on him as he was loading items into the trunk of the vehicle. The contact moved out of the way as the liftgate proceeded to close independently without warning. The contact was unable to stop the liftgate from independently closing. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 114,000.
Jun 01, 2021
THE AUTOMATIC CLOSURE ON THE REAR SLIDING DOOR DOES NOT CLOSE AND LOCK THE DOOR IN PLACE. THE SENSOR BEEPS BUT ALLOWS YOU TO DRIVE EVEN THOUGH THE DOOR IS NOT SHUT ALL THE WAY AND LATCHED.
Dec 15, 2019
REAR POWER HATCH BEGINS TO OPEN, THEN IMMEDIATELY CLOSES. UNABLE TO OPEN THE HATCH ALL THE WAY MANUALLY WITHOUT THE POWER FUNCTION TAKING OVER, AND CLOSING THE HATCH BACK DOWN. VEHICLE WAS ON FLAT SURFACE ON THE STREET. OCCURRED DURING DAYTIME, AND TEMPERATURE AT AROUND 85 DEGREES.
May 26, 2019
THE DASHBOARD HAS BECOME GOOEY AND VERY SHINY, REFLECTING THE SUN AND CAUSING AN UNSAFE CONDITION WHERE VISIBILITY IS IMPAIRED.
Aug 17, 2018
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, AND ATTEMPTING TO UNLOCK THE PASSENGER'S SIDE SLIDING DOOR, THE DOOR DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE DOOR CAME OFF OF THE TRACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED DUE TO THE DOOR NOT BEING ABLE TO BE SECURELY LATCHED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Aug 15, 2018
+ 66 more complaints for this component
ENGINE
33 complaints
The rubber part of the VVT-I oil line appears to worn and leaking. There is a Toyota Campaign to replace this faulty designed oil line with a full metal line, but for some reason my 2007 Toyota Sienna VIN is not showing up with this campaign. The oil will leak from the engine and cause failure. Please re-check which vehicles are impacted by this Toyota design problem in this VVT-I oil line.
Aug 10, 2021
WHEN ACCELERATING THE ENGINE MAKES A TRACKING NOISE LIKE BAD VAVLE SPRINGS OR CAMPS. ONLY HEAR THE NOISE WHEN ACCELERATING. STARTED HAPPENING AFTER 60K MILES. COMMON PROBLEM WITH THE ENGINE TOYOTA USES WITH THE SIENNA.
Feb 22, 2020
AS I WAS DRIVING THE VAN, I NOTICED A SMELL LIKE BURNING RUBBER, ALTHOUGH ALL GAUGES WERE NORMAL AND NO CHECK ENGINE LIGHT WAS ON. SINCE I WAS CLOSE TO HOME, I PULLED INTO THE GARAGE AND NOTICED SMOKE COMING FROM UNDER THE HOOD AND A TRAIL OF OIL ON THE DRIVE WAY. WITHIN A FEW MINUTES, THERE WAS A LARGE PUDDLE OF OIL UNDER THE VEHICLE AS WELL. I HAD IT TOWED TO THE MECHANIC AND WAS TOLD THE OIL COOLER HOSE HAD BROKEN. THE MECHANIC SAID IF I HAD DRIVEN IT TO THE SHOP, I LIKELY WOULD HAVE RUINED THE ENGINE BECAUSE THE OIL LOSS WAS SO SIGNIFICANT (OUT OF 5 QUARTS, ONLY .25 WAS REMAINING). THE MECHANIC ALSO SAID THAT TOYOTA WAS AWARE OF THIS ISSUE BUT DID NOT ISSUE A RECALL, EVEN THOUGH THE REPLACEMENT HOSES ARE NOW STEEL AND NOT RUBBER. THIS IS A SAFETY ISSUE AS THE ENGINE COULD HAVE SEIZED UP WHILE RUNNING (DUE TO THE QUICK LOSS OF OIL) CAUSING POTENTIALLY SERIOUS ACCIDENT AND INJURY.
Jan 06, 2020
OIL COOLING HOSE BROKE AND ALL ENGINE OIL LEAKED FROM ENGINE. VEHICLE WAS IN MOTION BUT MADE TO PARKING SPOT. NO WARNING OF EVENT AND NO DASH/ENGINE LIGHT SIGNALING PROBLEM. ONLY OIL ON GROUND UNDER VAN SIGNALED PROBLEM. VAN WAS SUBJECTED TO RECALL IN 2011 WHICH REPLACED HOSE. DEALER REPLACED PARTS AS REPAIR WITH A COMPLETE REDESIGNED PART REMOVING RUBBER HOSED ALL TOGETHER. THIS WAS NOT A RECALL BUT OWNERS EXPENSE. MANUFACTURER NEVER NOTIFIED OWNER OF THIS DEFECTIVE PART OR EVENT POSSIBILITY.
Nov 10, 2018
OIL LINE RUPTURED DUE TO RUBBER FAILURE. THIS OIL LINE WAS REPLACED IN 2012 WITH SAME LINE AS ORIGINALLY INSTALLED. FAILURE CAN BE CATASTROPHIC FOR ENGINE AS OIL IS DISCHARGED QUICKLY AND WITH NO WARNING OR INDICATION. VEHICLE WAS IN MOTION ON A HIGHWAY WHEN ODOR AND NOISE MADE ME STOP AND CHECK. HAD TO BE TOWED AND REPAIRED. COST OVER 500.00.
Nov 09, 2018
+ 28 more complaints for this component
AIR BAGS
33 complaints
LAST WEDNESDAY MORNING ANOTHER CAR REAR ENDED MY SIENNA AT HIGH SPEED AT STOP SIGN WHILE I WAS WAITING FOR MY TURN TO PROCEED. I WAS TRAVELLING WITH MY FAMILY. SIENNA GOT TOTALED DUE TO THIS. SIDE DOORS, BACK DOOR, BACK BUMPER, CARGO AND THIRD ROW SEAT AREA ALL GOT IMPACTED DUE TO THIS AND EVERYTHING CAVED INWARD BY FEW INCHES. MY ENTIRE FAMILY HAS BEEN SHAKEN TO THE CORE AND ME AND MY WIFE ARE SUFFERINGS FROM SEVERE PAIN IN BACK AND NECK SINCE THE ACCIDENT. THE CABIN WAS FILLED WILL WHITE SMOKE (POWDERY STUFF), BUT NO AIR BAGS GOT DEPLOYED (OPENED) DUE TO THE IMPACT. WE ARE LUCKY THAT WE ALL ARE STILL ALIVE SINCE WE HAD BEEN HIT FROM THE BACK AT HIGH SPEED. THE CAR HITTING US FROM THE BACK MUST BE TRAVELLING ABOVE 40 MILES AN HOUR SINCE MY FULLY LOADED SIENNA WITH 3 ADULTS AND A CHILD SKID FORWARD BY ALMOST 8-10 FEET. THIS IS A SERIOUS CONCERN THAT EVEN AFTER SUCH A HIGH IMPACT COLLISION, NONE OF THE AIR BAG OPENED. THE VEHICLE WAS STATIONARY, ON A HIGHWAY AT A STOP SIGN (RIDGE RD AND ROUTE 52 JUNCTION IN KENDALL COUNTY, IL). I HAVE ATTACHED THE POLICE REPORT AND ALSO THE REAR OF MY CAR. IT RENDERED MY CAR UNDRIVABLE AND I HAD TO GET IT TOWED TO THE GARAGE.
Nov 30, 2020
THE AIRBAG LIGHT ON DASH FLASHES ON AND OFF AT START OF ENGINE AND CONTINUES WHILE CAR IS RUNNING. AFTER RESEARCHING THIS PROBLEM I QUICKLY FOUND OUT THIS IS A KNOWN ISSUE WITH NUMEROUS COMPLAINTS. I ALSO UNDERSTAND THAT IF AIRBAG LIGHT IS FLASHING THAT AIRBAGS ARE NOT GOING TO DEPLOY IN EVENT OF FRONTAL IMPACT. I FEEL THIS IS SAFTY ISSUE AND THE MANUFACTURER SHOULD RECALL THESE VEHICLES.
Oct 13, 2020
MY 2007 TOYOTA SIENNA AIRBAG LIGHT HAS BEEN BLINKING OFF AND ON FOR ABOUT 1 YEAR, BECAUSE IT WOULD DO IT ON AN INCONSISTENT BASIS, I DIDN'T GET IT CHECKED BECAUSE IT WOULD GO OFF AND THEN COME ONE AGAIN. TODAY AT 81,000 MILES I TOOK MY CAR TO GET SERVICED FOR AN OIL CHANGE, SO I HAD THEM DIAGNOSE THE AIRBAG LIGHT AND THEY TOLD ME I NEEDED A WHOLE NEW AIR BAG SYSTEM THAT WOULD COST ME OVER $1300.00 AND I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. THE AIRBAG SYSTEM IS NOT SOMETHING A CONSUMER HAVE ACCESS TO, TO CAUSE WEAR AND TEAR. I'VE BEEN DRIVING MY CHILDREN AROUND NOT REALIZING THE WHOLE SYSTEM WOULD NEED TO BE REPLACED. SHOULD THIS BE A RECALL BECAUSE I AM SEEING SEVERAL COMPLAINTS IN THIS MODEL. AND I AM UNSURE HOW A RECALL IS ESTABLISHED BUT I FEEL THIS NEEDS TO BE A RECALL.
Jan 11, 2020
I HAVE PROBLEM WHITE MY TOYOTA SIENNA PASANGER A IR BAG HAVE CODE BO111
Aug 15, 2018
I JUST BOUGHT A 2007 TOYOTA SIENNA IN MARCH OF 2018 IT IS IN VERY GOOD SHAPE IT ONLY HAD 70,000 MILES ON IT IS WHY I BOUGHT IT. BUT THE DASH LIGHTS KEEP COMING ON NOW THE AIRBAG LIGHT IS ON AND THE MAN SAID I NEEDED A NEW AIR BAG SYSTEM. I'V ONLY PUT ABOUT 7,000 MILES ON SINCE I BOUGHT IT. THIS IS A SAFETY ISSUE THIS SHOULD NOT HAPPEN. WHY IS HAPPENING ? DOES ANYONE KNOW ABOUT THIS ISSUE OR HAVE ANY SUGGESTIONS.
Jul 24, 2018
+ 28 more complaints for this component
UNKNOWN OR OTHER
21 complaints
Something under the hood caught on fire while I was driving with my son, and I pulled over. I was stopped at a red light when I first noticed smoke when I was looking in the rearview mirror. The gauges and lights never indicated anything was wrong, which I was looking at while the car was smoking and I was trying to find a place to pull over. There was smoke billowing up from the hood and all around and in the back of the van. By the time the fire department got the fire out, most of the front was melted. When pulling over the brakes were hardly responsive. The vehicle is at the wrecker and has not been inspected.
Jul 29, 2024
While driving my 2007, Toyota Sienna on a sunny afternoon, the spare tire dropped from under the vehicle. Specifically, while I was driving in the parking lot of the local international airport, I drove over a speed bump (about 5 mph) and heard a loud THUMP. When I looked in the rear view mirror, I noticed my spare tire on the road. Upon retrieval of the tire I noticed some rusty metal parts, adjacent the tire, that appeared to have been broken loose from under the car. Thankfully I was not on the highway when this happened and that no one was behind me. Someone could have been killed or seriously injured. While completing this document I learned that my vehicle was recalled for the aforementioned.
Aug 10, 2021
WHILE TRAVELING AT 65 MPH ON INTERSTATE 5 IN HEAVY TRAFFIC THROUGH OREGON, THE DRIVERS SIDE CORNER WINDOW SUDDENLY WITHOUT WARNING FELL OUT OF THE VEHICLE. IT WAS DANGLING BY THE TWO WIRES THAT ATTACH THE MOLDED IN GLASS ANTENNAE. OTHER VEHICLES AROUND ME SLAMMED ON THEIR BRAKES AND SWERVED AS I'M SURE THEY THOUGH THE 2 FOOT WIDE, 3 FOOT LONG PIECE OF GLASS SWING AROUND THE OUT SIDE OF THE VAN WAS GOING TO DETACH ANY SECOND AND SAIL INTO ONE OF THEIR CARS.
May 26, 2019
THERE IS AN OPEN RECALL SHOWING ON OUR VEHICLE (RECALL #14V273) BUT WE HAD THIS RECALL TAKEN CARE OF AT A TOYOTA DEALER IN GERMANY (RECEIPTS ATTACHED). THE GERMAN TOYOTA DEALER COULD NOT CLEAR THE RECALL IN THE SYSTEM AND OUR LOCAL TOYOTA DEALER IN ELLICOTT CITY, MD COULD NOT CLEAR THE RECALL EVEN WITH OUR RECEIPTS. HOW CAN I HAVE THIS RECALL CLEARED IN THE SYSTEM? IT WAS AN ISSUE WHEN WE SHIPPED OUR VEHICLE BACK FROM GERMANY (SINCE YOU CAN'T HAVE OPEN RECALLS WHEN SHIPPING).
Oct 27, 2017
2007 TOYOTA SIENNA SLIDING REAR DOOR DOES NOT OPEN AND CLOSE PROPERLY IT STICKS AND NO LONGER WORKS AUTOMATICALLY
Oct 26, 2017
+ 16 more complaints for this component
TIRES
20 complaints
I purchase these tires 07/21/2021 (215/ R16) in the amount of $387.14 from Discount tire at 875 S. Randall RD Elgin IL , after I purchase the tires TPMS- indicator dash light kept coming on i was going back to Discount tire almost 3x a week as of today date I'm losing 25% air pressure in all 4 tires Discount tire keep just putting air in and giving me the runaround about these tire's trying to get myself to buy $$$$ more of other things telling me it will help the tire's but before i purchase these tires i had NO problem with my TPMS system I let Discount tires salesperson talk me into buying new tire sensor but it did NO GOOD , it didn't HELP at all !
Nov 15, 2021
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EAST COAST TOYOTA 201354-4980) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT ALSO STATED THAT HE DID NOT RECEIVE THE RECALL NOTIFICATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jul 31, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S SPARE TIRE DETACHED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Mar 20, 2017
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14C273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jun 05, 2015
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Apr 23, 2015
+ 15 more complaints for this component
POWER TRAIN
18 complaints
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO JERK AND THE TRANSMISSION HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 53,000.
Feb 22, 2018
AT MY 120,000 SERVICE, THE TOYOTA DEALER TECHNICIAN REPORTED A LEAKING FRONT DIFFERENTIAL. HE SAID IT WOULD TAKE 16 HOURS TO REPAIR. THE TECHNICIAN ALSO MENTIONED THAT HE HAD 3 TOYOTA CARS CURRENTLY IN THE SHOP FOR THE SAME THING. THIS SEEMS BEYOND COINCIDENTAL. CLEARLY, TOYOTA HAS A PROBLEM WITH LEAKING SEALS. THE DIFFICULTY TO FIX THIS PROBLEM TRANSLATED INTO A BILL OF $1,404.60 PLUS $31.79 FOR A RENTAL CAR. THE BILL MAY HAVE BEEN MORE: THE CAR'S RACK AND PINION WAS ALSO LEAKING, SO SOME OF THE LABOR WAS SHARED WITH THAT JOB. THIS AMOUNT SEEMS EXTREME AND EITHER TOYOTA HAS FAULTY SEALS OR, IF THIS IS A "NORMAL" WEAR AND TEAR ITEM AT 120,000 MILES, TOYOTA HAS MADE IT WAY TOO DIFFICULT TO FIX. EITHER WAY, THIS AMOUNT OF EXPENSE IS INORDINATE.
Aug 18, 2017
VEHICLE WAS PARKED ON SLIGHT INCLINE IN DRIVEWAY (NOT RUNNING). KEY WAS IN IGNITION, BUT VEHICLE WAS NOT RUNNING AND IT WAS IN THE OFF POSITION. FOUR YEAR OLD CHILD SHIFTED VEHICLE OUT OF PARK INTO NEUTRAL CAUSING IT TO ROLL DOWN A HILL AND IMPACT SEVERAL TREES (NO INJURIES). AFTER THE INCIDENT, WE HAVE FOUND THAT THE VEHICLE CAN OCCASIONALLY BE EASILY SHIFTED OUT OF PARK WITH NO KEY IN THE IGNITION AND WITHOUT APPLYING PRESSURE TO THE BRAKE PEDAL. MOST OF THE TIME IT FUNCTIONS AS IT SUPPOSED TO (AND WON'T LET YOU TAKE IT OUT OF PARK).
May 15, 2017
I WAS DRIVING MY HUSBAND TO WORK, WHEN WE PULLED INTO HIS WORK, ALL OF A SUDDEN I HAD SMOKE COMING FROM UNDER MY HOOD. WE SHUT THE VEHICLE OFF, I HAD OIL EVERYWHERE. WE COULDN'T TELL WHERE THE LEAK WAS. I HAD THE VEHICLE TOWED HOME AND THEN TO ELK GROVE TOYOTA. WELL IT TURNS OUT THAT THE OIL COOLER LINE BROKE. THIS IS A DESIGN FLAW IN 2007 TO 2010 TOYOTA SIENNA'S. THERE ARE TECHNICIAL SERVICE BULLETINS BUT NO RECALLS. I HAD TO RENT A VEHICLE BEFORE I COULD EVEN GET IT TO A DEALERSHIP. THAT BILL WAS $365. THIS IS MY ONLY VEHICLE. THE FIRST TIME EVER BUYING A TOYOTA. I RESEARCHED FOR 4 MONTHS BEFORE I BOUGHT THIS VEHICLE.
Jul 26, 2016
TRANSMISSION HAD BEEN HESITATING AT TIMES, BUT MECHANIC COULDN'T FIND ANY PROBLEMS. AT 60,400 MILES, THE TRANSMISSION DIED COMPLETELY AND WE WERE STRANDED FAR FROM HOME. THIS OCCURRED ON A WELL-MAINTAINED VEHICLE. BECAUSE IT WAS OVER THE 60 MONTHS/60,000 MILES WARRANTY, TOYOTA OFFERED NO ASSISTANCE. BETWEEN TOWING AND REPLACING TRANSMISSION, IT COST US $5900. EVEN THE MECHANIC WAS SURPRISED BY THE FAILURE AT SUCH LOW MILEAGE, AS TOYOTA SIENNA IS WHAT HE NORMALLY RECOMMENDED TO HIS CUSTOMERS LOOKING FOR A RELIABLE FAMILY VEHICLE. WE WERE LUCKY NO ONE IN OUR FAMILY WAS INJURED, BUT WE ARE EXTREMELY DISAPPOINTED WITH TOYOTA NOT STANDING BY ITS PRODUCT. IN HINDSIGHT, I WISH WE HAD PURCHASED THE HONDA ODYSSEY.
Feb 08, 2016
+ 13 more complaints for this component
VEHICLE SPEED CONTROL
18 complaints
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED HE SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE SUDDENLY TOOK OFF AT HIGH SPEED. AS THE CONSUMER TRIED TO STEER THE VEHICLE, HE HIT ANOTHER VEHICLE. THE CONSUMER STATED THE FLOOR MAT WAS SECURELY POSITIONED AND THERE WAS NO WAY, IT COULD HAVE INTERFERED WITH THE ACCELERATOR PEDAL. *JB
Mar 15, 2016
TL* THE CONTACT OWNED A 2007 TOYOTA SIENNA. WHILE DRIVING 3 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE ON A SIDEWALK. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT TOWING LOT. IN ADDITION, THE CONTACT STATED THAT THE FLOORMAT WAS LOOSE SINCE THE DAY THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Dec 30, 2015
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH SHE ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 10/17/12*LJ UPDATED 10/19/2012 *JS
Sep 10, 2012
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT WAS SITTING AT A TRAFFIC STOP WITH THE BRAKES DEPRESSED WHEN SUDDENLY THE VEHICLE RAPIDLY SURGED FORWARD AND CRASHED INTO A PRECEDING VEHICLE, CAUSING A CHAIN REACTION OF VEHICLES CRASHING INTO ONE ANOTHER. THE VEHICLE CONTINUED TO SURGE SEVERAL MORE TIMES BEFORE THE GEAR WAS SHIFTED INTO PARK AND THE VEHICLE WAS TURNED COMPLETELY OFF. THE VEHICLE WAS DRIVABLE AND THERE WERE NO INJURIES REPORTED. THE POLICE WERE NOT AVAILABLE. THE INSURANCE COMPANY WAS NOTIFIED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED08-30-12 *BF THE CONSUMER STATED THE VEHICLE WAS TOWED TO A MECHANIC WHO FOUND NO FLAWS OR COMPUTER CODES TO EXPLAIN THE SURGE. NO REPAIRS WERE MADE. THE VEHICLE WAS TRADED IN. UPDATED 09/12/2012 *JS
Jul 06, 2012
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE VEHICLE WOULD SURGE FORWARD ABNORMALLY BEFORE COMING TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000.
Mar 20, 2012
+ 13 more complaints for this component
SERVICE BRAKES, HYDRAULIC
10 complaints
MY WIFE WAS PULLING INTO A PARKING SPOT AND WENT TO HIT THE BRAKES AND THE VEHICLE AND THE BRAKES DID NOT RESPOND. SHE SAID THAT SHE ATTEMPTED TO HIT THE BRAKES AGAIN AND THEY DID NOT RESPOND. THE VEHICLE COLLIDED WITH A TREE. CONTACTED TOYOTA AND HAD THE VEHICLE INSPECTED. THEY SAID IT WAS FINE AND THERE WAS NOTHING THEY COULD DO. I TOLD THEM THAT THIS FAILURE HAD LEFT MY WIFE WITH ZERO CONFIDENCE IN THE VEHICLE AND ASKED FOR HELP OR SUGGESTIONS WITH WHAT TO DO WITH THE VEHICLE. THEY SAID THEY HAD NO SUGGESTION. A PASSED INSPECTION IS ALL THEY NEEDED TO WASH THEIR HANDS OF THE SITUATION. I SOLD THE CAR TO A LOCAL DEALER. I WISH THERE WAS A SAFER ALTERNATIVE. WRITTEN WORD CANNOT CONVEY THE ANGER I FELT WITH TOYOTA, NOR THE REMORSE WITH THE THOUGHT THAT A FAMILY MAY HAVE THE SAME ISSUE WITH THE VEHICLE IN THE FUTURE. BAD SITUATION ALL AROUND. *TR
Apr 10, 2012
NOTICED A VIBRATION STARTING ON A 2007 TOYOTA SIENNA XLE. INITIALLY THOUGHT IT TO BE TIRE RELATED. UPON INVESTIGATION NOTICED THE LEFT REAR WHEEL WAS TOO HOT TO TOUCH. REVEALED THAT THE BRAKE ASSEMBLY HAD SEIZED AND WAS CAUSING THE BRAKES TO OVERHEAT (BLUE DICK AND CYLINDER). TOYOTA CLAIMS THEY HAVE SEEN THIS ON MANY SIENNA'S AND THEY REGULARLY LUBE THE SLIDES THAT MOUNT THE WHEEL CYLINDER. MINE HAD NOT SEEN LUBE. BRAKE PADS ON THE REMAINDER OF THE CAR WERE ~ 50%. I BELIEVE HAD I NOT FOUND THIS, THERE WOULD HAVE BEEN A FIRE (IT WAS THAT HOT). NOW I'M STUCK ON MY $ TO PAY ALMOST $1000 FOR NEW BRAKES (OPTED TO OVERHAUL THE OTHER THREE TO ELIMINATE THE SAME PROBLEM ELSEWHERE). *TR
Apr 07, 2011
MY TOYOTA MINIVAN 07 SLID ON ICE/SNOW INTO INTERSECTION TWICE THIS WINTER AND UP ONTO SOMEONES LAWN TODAY. IT FELT LIKE THE ANTI LOCK BRAKES WERE ACTIVATED AFTER I SLID A BIT, WHILE ON A CURVE, I LOST COMPLETE CONTROL. I WAS GOING VERY SLOW FOOT, OFF HTE PEDAL ON A CURVE. *TR
Jan 13, 2011
ON JANUARY 19, 2009 MY 2007 TOYOTA SIENNA FRONT ROTORS & BRAKE PADS FAILED ROUND- TRIP FROM SAN FRANCISCO TO ORANGE COUNTY. MILEAGE READ: 20,939; & AGAIN ON 01-12-2010 WHEN MILEAGE WAS 30,128. THERE WERE NO WARNING LIGHTS, OR NOTIFICATION BY MECHANIC OR SERVICE PROVIDERS AT REGULAR MAINTENANCE CHECKUPS ABOUT WEAR OR COMPROMISED ROTORS & PADS. IN ADVANCE OF EACH INCIDENT. MAINTENANCE HAD BEEN REGULARLY SCHEDULED. ON JANUARY 19, 2009 , BRAKE ROTORS FAILED SHOWING DEEPLY SCRATCHES AND WERE FUSED WITH THE PADS. ON JANUARY 12, 2010 ROTORS REQUIRED RESURFACING BUT PADS WERE OK. I CONTACTED POWER TOYOTA DEALERSHIP IN IRVINE,CA. ABOUT THESE CONCERNS; THEIR RESPONSE INDICATED A DESIGN FLAW AS THE PADS ARE OF MADE PF HARDER MATERIAL THAN ROTORS THUS WEARING ROTORS BEFORE PADS AND FUSING THE TWO METALS TOGETHER. I HAD SEVERAL RETURN CALLS FROM THEIR SPECIALIST ,A MECHANICAL ENGINEER FORMERLY WITH GM. NO SOLUTIONS WERE OFFERED AND NO FOLLOWUP RECEIVED AFTER I INQUIRED IF THE DEALER WOULD REPLACE THE MANUFACTURER'S PADS WITH SOFTER ONES(AFTERMARKET) AS A TEST. IT WAS MADE CLEAR EVEN IF AFTER-MARKET PADS WERE INSTALLED, THEY MIGHT NOT LAST MORE THAN 5-6 THOUSAND MILES. I HAVE CONCERNS THAT THE BRAKES WILL FAIL AGAIN AND CAUSE POTENTIAL INJURY AND DAMAGE TO ME OR PASSENGERS OR TO OTHERS; CERTAINLY DAMAGE ALSO MEANS REPLACEMENT OF THE ROTORS EVEN IF THE PADS DO NOT SHOW WEAR. I AM REPORTING THIS AS A FLAW IN MECHANICAL/PRODUCT DESIGN AND MANUFACTURE OF THE 2007 SIENNA; INTENTIONAL OVERSIGHT OR NOT,IT IS A LACK OF MITIGATION FOR THE BRAKE SYSTEM THAT POSES A POTENTIALLY HAZARD. I BELIEVE THE SIENNA VAN, INTENDED FOR FAMILY AND LIGHT LOADS, POSES A BRAKE RISK WHILE DRIVING AND ADDITIONAL EXPENSE AND WORRY ABOUT ROTOR/BRAKE FAILURE . IT IS CONTRARY TO THE EXPERIENCE I HAD WITH MY EARLIER 300K TOYOTA VAN (1985); MY SATISFACTION WITH IT LED ME TO PURCHASE THE 2007 SIENNA WHICH I NOW REGRET. I AM ASKING TOYOTA TO REPLACE THE BRAKE SYSTEM OR PROVIDE A NEW MODEL VAN. *TR
Mar 10, 2010
2007 TOYOTA SIENNA VAN WAS IN NATE WADE SUBARU..ONE OF OUR STOCK UNITS. WE WERE SERVICING THIS VEHICLE FOR SALE. WE REPLACED BRAKES FRONT AND REAR. THE BRAKES HAD BEEN BLED. I STARTED THE VEHICLE PUT MY FOOT ON THE BRAKE TO SHIFT INTO REVERSE. WHEN VEHICLE HIT REVERSE THE ENGINE IDLE IDLED UP HIGHER THAN A NORMAL HIGH IDLE. THE BRAKE PEDAL BECAME INEFFECTIVE..I WAS PUMPING THE PEDAL TO TRY TO GET A PEDAL AND THE IDLE STAYED UP HIGH. I HAD AN ACCIDENT IN THE DEALERSHIP WITH VEHICLE DUE TO THE HIGH IDLE. IT BACKED ACROSS OUR SHOP AND SLAMMED INTO A HOIST IN THE SHOP. IT CAUSED MAJOR DAMAGE TO BOTH THE VEHICLE AND TO THE SHOP. IT COST ME $500.00 TOWARDS A DEDUCTIBLE AND IT COST THE DEALERSHIP $6500.00 TO REPAIR THE VEHICLE AND $1700.00 TO REPAIR THE DAMAGE TO THE HOIST. I REALIZE THAT THIS VEHICLE IS NOT ON THE LIST OF AFFECTED VEHICLES, HOWEVER IT EXHIBITED THE SAME CONDITION AS THOSE MODELS BE RECALLED. *TR
Mar 01, 2010
+ 5 more complaints for this component
ENGINE AND ENGINE COOLING
9 complaints
FAILURE OF A DEFECTIVE RUBBER OIL COOLER HOSE OCCURRED AT APP. 5:30 PM ON 2/11/2013 WHILE THE SIENNA WAS BEING DRIVEN ON A CITY STREET. THE VEHICLE RAPIDLY LOST MOST OF ITS OIL, AND INCURRED SIGNIFICANT AND VERY COSTLY ENGINE DAMAGE (RESULTING IN THE NEED FOR REPLACEMENT OF THE ENGINE SHORT-BLOCK, PLUS OTHER COLLATERAL ENGINE REPAIRS THAT THE TOYOTA DEALERSHIP AND TOYOTA ENGINEERING EVENTUALLY DETERMINED NECESSARY). SEE TOYOTA TECHNICAL SERVICE BULLETIN T-SB-0201, DATED 12/21/2011. THE OIL "SEEPAGE" TERM USED BY TOYOTA IN THIS TSB IS A COMPLETE MISNOMER, AS THE OIL LOSS WAS RAPID AND RESULTED IN OIL SPRAYING PROFUSELY UNDER THE FRONT OF THE VEHICLE. TOYOTA HAD NOT PREVIOUSLY COMMUNICATED ANY INFORMATION TO ITS UNSUSPECTING CUSTOMER REGARDING THIS SPECIFIC DEFECTIVE PART. ON 3/3/2011, THE CUSTOMER DISCOVERED THROUGH HIS OWN PERSONAL RESEARCH THE SCOPE AND MAGNITUDE OF TOYOTA'S PERVASIVE FAILURE HISTORY WITH A VERY SIMILAR DEFECTIVE RUBBER OIL SUPPLY HOSE. THE DEFECTIVE RUBBER OIL SUPPLY HOSE IS THE SUBJECT OF A CURRENT MULTI-PART LIMITED SERVICE CAMPAIGN (LSC) PRIOR LAUNCHED BY TOYOTA, HOWEVER TOYOTA IS INCREDIBLY CLAIMING TO THE CUSTOMER THAT THIS LSC CAMPAIGN (WHICH IS SET TO EXPIRE ON 3/31/2013) DOES NOT COVER THE DEFECTIVE OIL COOLER HOSE. IN THE CUSTOMER'S OPINION, TOYOTA HAS DEMONSTRATED GROSS NEGLIGENCE IN NOT INCLUDING COVERAGE OF BOTH DEFECTIVE RUBBER OIL HOSE PARTS UNDER THE CURRENT LSC (OR, NOT LAUNCHING A SEPARATE LSC ADDRESSING THE DEFECTIVE OIL COOLER HOSE). THIS DEFECTIVE RUBBER OIL COOLER HOSE COULD BE DESCRIBED AS A TICKING TIME BOMB FOR OWNERS OF AFFECTED TOYOTA HIGHLANDERS (2008 - 2011), HIGHLANDER HVS (2011), SIENNAS (2007 - 2011), AND VENZAS (2009 - 2011). THE CUSTOMER IS CONTINUING INTERFACE WITH TOYOTA, FOR TOYOTA TO ACCEPT FULL FINANCIAL RESPONSIBILITY FOR ALL CUSTOMER COSTS INCURRED IN THIS MATTER.
Mar 11, 2013
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Sep 02, 2011
2007 TOYOTA SIENNA ENGINE STOPPED, AND FAILED TO START WITHIN ABOUT 15 MINUTES AFTERWARDS AT HOT WEATHER ABOVE 95F WITH AIR CONDITIONING ON. *KB
Aug 01, 2011
ON MARCH 12. 2010 I WAS TRAVELING TO ARCHES NATIONAL PARK WITH FOUR OTHER PASSENGERS. ON THE WAY, WE DECIDED TO STOP BY BRYCE CANYON UTAH. I WAS DRIVING A 2007 TOYOTA SIENNA THROUGH 26 S. MAIN STREET BRYCE CANYON CITY. BECAUSE OF BAD WEATHER CONDITION. I HAD PUT THE CAR IN GEAR 3 AND WAS DRIVING 5 MILES PER HOUR. SUDDENLY I HEARD THE ENGINE ACCELERATE AND FELT THE CAR PUSH FORWARD. I LET OFF THE ACCELERATOR AND CAUTIOUSLY PRESSED THE BRAKES AS HARD AS I COULD, BUT BRAKES DID NOT RESPOND AND THE CAR CONTINUED FORWARD ABOUT 150 FEET. SOMEHOW I MANAGED TO TURN RIGHT ON CENTER STREET AND BUMPED ONTO THE CURB TO BE ABLE TO STOP THE CAR. AFTER THE CAR CAME TO FULL STOP, THE ENGINE SOUNDED NORMAL. BECAUSE OF THIS INCIDENT, WE CHANGED OUR SCHEDULE AND RETURNED HOME. *CN
Mar 28, 2010
I BOUGHT A SECOND HAND 2007 TOYOTA SIENNA LE IN JUNE 2009. THE VEHICLE HAD ABOUT 49,000 KM. I NOTICED THAT VEHICLE HAD PRODUCED UNUSUAL NOISE WHEN STARTED AT COLD. IT SOUNDED LIKE DIESEL ENGINE. I TOOK A VEHICLE IN TO A TOYOTA DEALER AND THEY ATTEMPTED TO CORRECT THE PROBLEM. APPARENTLY, THERE IS A TSB ISSUED ON THIS PROBLEM. ALTHOUGH I APPRECIATE THE DEALER'S HONEST EFFORT IN CORRECTING THE PROBLEM, THE NOISE IS STILL THERE WHEN ENGINE IS STARTED AT COLD. *TR
Jul 15, 2009
+ 4 more complaints for this component
LATCHES/LOCKS/LINKAGES
9 complaints
MY INCIDENT IS A RECURRING NIGHTMARE. DRIVER'S SIDE AUTOMATIC DOOR IS NOT LATCHING PROPERLY. WHILE GOING DOWN THE ROAD AT 50MPH THE DOOR, WITHOUT ANY WARNING, FLEW OPEN AND WOULD NOT CLOSE. I HAD TO DRIVE WITH MY ARM BEHIND ME HOLDING THE DOOR CLOSED UNTIL I GOT HOME. IT TOOK MY HUSBAND 2 HOURS TO FINALLY GET THE DOOR CLOSED. THIS HAS ALSO HAPPENED ON THE PASSENGER SIDE DOOR. THAT WAS FIXED TO A TUNE OF $3000.00. WHEN I SPOKE TO TOYOTA THEY APOLOGIZED, AND ASSURED ME THAT THEY WOULD LOOK INTO THE MATTER. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED BY THEIR PRODUCT. *TR
May 10, 2012
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE RUBBER DOOR LATCH HANDLE MELTED DUE TO EXCESSIVE HEAT DURING THE SUMMER. THE CONTACT HAD TO COVER THE DOOR HANDLE WITH PLASTIC IN ORDER TO OPEN THE REAR HATCH. THE CONTACT ALSO STATED THAT DURING COLD WEATHER, THE REAR HATCH COULD NOT BE OPENED DUE TO THE MELTING DOOR HANDLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WERE NUMEROUS COMPLAINTS ONLINE REGARDING THE MELTING DOOR HANDLE FOR THE YEAR MAKE AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 33,900. THE VIN WAS NOT AVAILABLE.
Nov 02, 2011
THE HANDLE ON THE HATCH OF OUR 2007 TOYOTA SIENNA MELTED LAST YEAR AND ONLY WORKS OFF AND ON. IT IS VERY DIFFICULT TO OPEN, LEAVES BLACK RESIDUE ON YOUR HAND IN THE SUMMER AND FREEZES AND WON'T WORK AT ALL IN THE WINTER. UPON CALLING THE DEALERSHIP AND TOYOTA I WAS TOLD THERE WAS NO RECALL AND THIS MUST BE FIXED AT MY COST DUE TO WARRANTY EXPIRATION. *TR
Apr 04, 2011
REAR HATCH DID NOT STAY OPEN AND FELL ON MY WIFE'S HEAD AND INJURED HER. *TR
Feb 02, 2011
PASSENGER SIDE AUTOMATIC DOOR NOT OPENING WITH ANY OF THE BUTTONS ON THE INSIDE OF VEHICLE. BUT IT WILL OPEN FROM THE OUTSIDE, BY PULLING ON THE HANDLE. POTENTIAL SAFETY HAZARD OF NOT BEING ABLE TO EXIT VEHICLE IN DURING AN EMERGENCY. DIFFICULT FOR YOUNG CHILDREN TO OPEN DOOR MANUALLY. WE TOOK IT TO WILSON TOYOTA. THE DIAGNOSED A $50.00 PART. $90.00/ HR RATE. THE PART WAS ORDERED, THEN SCHEDULED FOR REPAIR. THE ACTUALLY CHARGE WAS 696.08 . THEY DECIDED TO CHANGE EVERYTHING, TO COVER THEIR LIABILITY NO DOUBT. NUMEROUS FAILURES OF DOORS IN YOU TUBE AND EDMUNDS .COM FORUMS. I SUGGEST TOYOTA TAKE RESPONSIBILITY AND DO A RE-CALL AND FIX THIS POTENTIAL SAFETY ISSUE. 56206 MILES 2007 TOYOTA SIENNA LE. *LN
Jan 29, 2011
+ 4 more complaints for this component
ELECTRICAL SYSTEM,STRUCTURE
8 complaints
I CURRENTLY HAVE A 2007 TOYOTA SIENNA WITH 130K MILES. MY CAR IS GOOD CONDITION AND HAS BEEN VERY RELIABLE OVER THE LAST SEVERAL YEARS. RECENTLY BOTH THE DRIVERS AND PASSENGER SLIDING DOORS STOPPED WORKING AND THE WIRE THAT IS PART OF THE DOOR MECHANISM POPPED AND IS NOW HANGING FROM THE BACK WINDOWS. I AM AT THIS TIME UNABLE TO OPEN EITHER DOOR AND THERE IS NO WAY TO MANUALLY OPEN THE DOORS. I HAVE CHILDREN AND THEY ARE HAVING TO CLIMB FROM THE FRONT TO THE READ. THERE WAS NO INDICATOR THAT THIS WAS BECOMING AN ISSUE. IT AS IF TOYOTA WAS AWARE OF THIS PROBLEM, HOWEVER THEY ARE NOT ADDRESSING IT WITHOUT CHARGING OUTRAGEOUS PRICES. THE DEALER CLAIMED WEAR AND TERM, HOWEVER MY DOOR MAY BE OPENED AND CLOSED 1 TO 2 TIMES PER DAY, IF THAT. THE RESPONSE WAS VERY NONCHALANT AS IF WAS NOT A BIG DEAL. I AM VERY DISAPPOINTED IN THE ISSUE AND MORE DISAPPOINTED IN THE RESPONSE FROM MY DEALER, WHOM I HAVE BEEN DEALING WITH SINCE 1997. TOYOTA REALLY NEEDS TO ADDRESS THIS ISSUE. THIS IS NOT ONLY A MECHANICAL MALFUNCTION, IT IS A SAFETY ISSUE. *TR
Jan 06, 2017
THE AUTOMATIC SLIDING DOORS NO LONGER WORK PROPERLY. *TR
Mar 09, 2014
THE REAR HATCH OPENER IS MADE OF SOME RUBBER COMPOSITION THAT HAS MELTED AWAY AND WILL AT TIMES NOT EVEN OPEN REAR HATCH. NUMEROUS ONLINE INCIDENTS REFLECT SIMILAR DESCRIPTION OF MELTED RUBBER THAT LEAVES FINGERS COATED IN HAZARDOUS MATERIAL WHEN ATTEMPTING TO OPEN REAR HATCH. *TR
Dec 26, 2013
REAR DOOR LATCH HANDLE BECAME HOT AND MELTED. USED DUCT TAPE TO COVER HANDLE. THE HANDLE STOPPED WORKING IN DECEMBER. THE DOOR WILL NOT UNLOCK. *TR
Dec 08, 2013
JUNE 12, 2012, ODOMETER 45,000 MILES, 2 HOURS FROM HOME, DRIVERS SIDE MANUAL DOOR WOULD NOT CLOSE AND LATCH SHUT. CALLED NASHUA, NH TOYOTA DEALERSHIP, TOLD LOTS OF PROBLEMS WITH DOORS, NEED TO MAKE APPOINTMENT, AVERAGE REPAIR OVER $1,000. TOOK TO MY REGULAR MECHANIC AND PROBLEM TEMPORARILY FIXED FOR $244.80(LATCH ASSY SEIZED UP. REMOVE, LUBE, REINSTALL. IF REPAIR DOESN'T LAST, NEW PART NEEDED. COST FOR PART ONLY, $570.23, PLUS LABOR). JULY 2013, ODOMETER 65,000 MILES, SAME DOOR NOT LATCHING AGAIN, DOOR SLIDES OPEN DURING ACCELERATION. CALLED TOYOTA DEALERSHIP IN NASHUA, NH, TOLD DOOR NOT COVERED UNDER "LATCH ASSEMBLY EXTENDED WARRANTY" BECAUSE DOOR IS MANUAL. HAVE MADE APPOINTMENT WITH MY REGULAR MECHANIC AGAIN TO SEE WHAT CAN BE DONE TO FIX PROBLEM. MY VEHICLE HAS 2 SLIDING DOORS, DRIVERS SIDE IS MANUAL, PASSENGER SIDE IS AUTOMATIC. HOWEVER, THE MANUAL DOOR HAS A MOTOR AND LATCH ASSEMBLY TO PULL THE DOOR IN AND LATCH IT AFTER IT'S BEEN SLID CLOSED. THIS FUNCTION IS NOT WORKING PROPERLY. THE EXTENDED WARRANTY I RECEIVED FROM TOYOTA IN JULY 2012 STATES " THIS WARRANTY EXTENSION IS FOR YOUR REAR SLIDING DOOR LATCH ASSEMBLIES FOR A PERIOD OF 9 YEARS FROM THE VEHICLES DATE OF FIRST USE OR 120,000 MILES WHICHEVER COMES FIRST". THERE IS NO MENTION THE DOOR MUST BE AN AUTOMATIC DOOR. I BELIEVE TOYOTA IS TRYING TO LIMIT HOW MANY WARRANTY FIXES THEY DO BY GIVING CUSTOMERS INCORRECT INFORMATION. I'M ALSO BEGINNING TO HAVE PROBLEMS WITH THE PASSENGER SIDE AUTOMATIC DOOR NOT CLOSING. HOWEVER I CAN ONLY AFFORD THE TIME AND MONEY FOR ONE FIX AT A TIME. THERE ARE HUGE SAFETY ISSUES HERE AND TOYOTA SHOULD BE HELD RESPONSIBLE. *TR
Aug 12, 2013
+ 3 more complaints for this component
STRUCTURE,LATCHES/LOCKS/LINKAGES
8 complaints
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH HANDLE WAS COVERED WITH A DEFECTIVE RUBBER THAT MELTED AND FRACTURED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE DOOR MADE A LOUD POPPING NOISE WHEN OPENED AND CLOSED. THE DEALER STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED AND THE NOISE CREATED BY THE DRIVER SIDE DOOR WAS POSSIBLY DUE TO DEFECTIVE WELDING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000. UPDATED 10/22/14*CN
Sep 08, 2014
I OWN A 2007 TOYOTA SIENNA MINI-VAN. THE LIFTGATE IS OPENED BY DEPRESSING A RUBBER COVERED BUTTON. THE RUBBER HAS MELTED TO A POINT THAT IT IS MOLTEN. EACH TIME YOU TOUCH THE LATCH YOUR FINGERS ARE TURNED BLACK AND IT IS EXTREMELY DIFFICULT TO REMOVE. I LIVE IN TEXAS AND WE ARE EXPERIENCING VERY HIGH TEMPERATURES. I HAVE READ MANY ONLINE ACCOUNTS OF OTHER PEOPLE HAVING THIS PROBLEM AND I THINK TOYOTA SHOULD RECALL THE AFFECTED VEHICLES. THE AREA MANAGER FOR TOYOTA TOLD ME THAT THE PROBLEM IS OCCURRING ON OTHER TOYOTA MODELS BUT THERE HAVE BEEN NO RECALLS.THIS TO ME IS A SERIOUS DEFECT THAT THE LOCAL DEALERSHIP QUOTED ME A COST OF $350 TO REPAIR AND REPLACE WITH THE SAME LATCH COVER.WHY WOULD I PAY THAT MUCH WHEN I KNOW IT WILL SELF DESTRUCT NEXT SUMMER. *TR
Aug 19, 2011
THE SLIDING DOOR FOR OUR 2007 TOYOTA SIENNA ON THE PASSANGER SIDE DOES NOT LATCH PROPERLY. THIS LEADS TO THE POSSIBILITY OF IT OPENING WHILE DRIVING AND SOMEONE FALLING OUT. *TR
Aug 14, 2011
REAR PASSENGER AUTOMATIC DOOR WILL NOT OPEN. IN 2009, WHILE THE VEHICLE WAS UNDER WARRANTY, A SIMILAR PROBLEM OCCURRED AND THE DEALERSHIP REPLACED PART # 69631-08020 (CONTROL, SLIDE DR). WHEN I DISCOVERED THE NEW PROBLEM, MY 3-YEAR OLD SON WAS IN HIS CAR-SEAT ON THE PASSENGER SIDE, SO I HAD TO ENTER THROUGH THE DRIVER SIDE REAR DOOR. I'M GLAD THIS WAS NOT AN EMERGENCY SITUATION, FOR HAD IT BEEN, MY SON'S LIFE COULD HAVE BEEN ENDANGERED. EDMUNDS.COM LISTS NUMEROUS INSTANCES OF SIMILAR PROBLEMS. CLEARLY TOYOTA NEEDS TO ISSUE A RECALL ON THIS CRUCIAL SAFETY ISSUE. *TR
Jun 07, 2011
MY 2007 TOYOTA SIENNA XLE WITH ONLY 14,000 MILES HAVING ISSUES WITH THE REAR TRUNK. FIRST TIME WAS WITH THE TRUNK NOT RESPONDING TO THE REMOTE AND THE DEALERSHIP HAD TO REPLACE THE SENSOR. SECOND WAS WHEN I OPENED THE TRUNK IT WOULD CLOSE SUDDENLY BECAUSE THE REAR HATCH STRUT IS DEFECTIVE AND DEALERSHIP WOULD NOT REPLACE IT BECAUSE IT JUST PASS THE 3 YEAR WARRANTY. *TR
May 20, 2011
+ 3 more complaints for this component
SUSPENSION
7 complaints
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE TRAVELING APPROXIMATELY 30 MPH, THERE WAS A LOUD NOISE AND A COMPONENT FRACTURED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND, AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,700.
Apr 06, 2015
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 24, 2015
DRIVER SIDE COIL SPRING BROKE 3/4 TURN OFF THE BOTTOM, VEHICLE WAS STILL DRIVABLE - WAS REPLACED UNDER WARRANTY. ONE YEAR LATER PASSENGER SIDE SPRING BROKE IN SAME FASHION - HAD TO PAY THIS TIME. IN MAY 2013, REPLACEMENT DRIVER SIDE SPRING BROKE AGAIN IN SAME WAY. IN ALL CASES, EXAMINATION OF THE BREAK SHOWED RUSTY VEIN IN THE MIDDLE OF THE COIL WIRE. *TR
Jun 18, 2014
FRONT COIL SPRINGS CORRODED BADLY, WHICH CAUSED THEM TO BRAKE. VEHICLE OWNED AND OPERATED IN NORTH EAST REGION OF THE UNITED STATES. *TR
May 22, 2014
DRIVERS SIDE FRONT COIL SPRING BROKE WHILE PARKED IN THE GARAGE OVERNIGHT. THE BOTTOM COIL OF THE SPRING SNAPPED OFF. APPEARS SOME OF THE SPRING COATING WAS MISSING PRIOR TO THE BREAK. *TR
Apr 24, 2014
+ 2 more complaints for this component
SERVICE BRAKES
6 complaints
In areas where there is snow and salt, the rear steel brake lines start to rust from snow and debris that accumulates and eventually the brake lines fail leaving you without brakes.
Jan 10, 2023
ABS Brake Antiblock System
Aug 29, 2021
TAKATA RECALL THE PROBLEM HAPEND ON 10/9/2016 WHILE I WAS DRIVING TO WORK SUDENLLY I LOST CONTROL OF MY BREAK COMPLETELY I WAS SO SCARED I DON`T KNOW WHAT TO DO THANKS GOD IT HAPEND WHEN MY KIDS WEREN'T WITH ME IN THE CAR THAT TIME THANKS GOD I DIDN'T HIT NOBODY CAUSE IT HAPEND WHEN I JUST ARRIVED TO MY WORK IN PARKING LOT I FOUND OUT THAT WAS THE ( THE SHIFT CABLE ) ITS A SCARY PROBLEM IMAGINE IF IT HAPEND IN THE MIDDLE OF THE HWY
Oct 14, 2016
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE KEY IN THE IGNITION, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE ROLLED DOWN A HILL AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
May 04, 2015
THE ORIGINAL BRAKES (FRONT) WERE REPLACED IN 2010. AFTER THAT I STARTED GETTING NOISE WHEN THE BRAKES WERE APPLIED. SEVERAL VISITS I REQUESTED THEY REPLACE THE BRAKE PADS AGAIN. AFTER A LITTLE TIME THE NOISE RETURNED. PERFORMANCE TOYOTA IN FAIRFIELD, OHIO COULD NOT REPAIR THE BRAKES TO STOP THE NOISE. I THEN WENT TO TIRE DISCOUNTERS IN HAMILTON, OHIO. AGAIN AFTER SEVERAL VISITS THE NOISE IN THE FRONT BRAKES REMAINED. I PAID FOR SERVICE TO THE BRAKES. I PAID FOR A LUBRICANT TO BE PLACED ON THE BRAKES. AGAIN NOISE RETURNED. AGAIN NOISE IN REAR BRAKES GETTING REALLY BAD NOW CAN?T HEAR THE NOISE IN THE FRONT ANYMORE DUE TO DROWN OUT BY THE REAR. PICKED UP DAUGHTERS/FRIENDS FROM SCHOOL, EXPLAINED SORRY FOR THE NOISE I HAVE IT CHECKED OUT THEY SAY NOTHING WRONG WITH THEM. DAUGHTER SAYS MOM YOU THINK THE SOUND IS BAD INSIDE THE VAN YOU SHOULD BE OUTSIDE WHEN YOU DRIVE UP IT IS REALLY BAD. 10/18/2014 RETURNED TO PERFORMANCE TOYOTA IN FAIRFIELD. I EXPLAINED THE ABOVE ABOUT MY BRAKES AND THE NOISE STILL PRESENT ON MY VAN. I ASKED SERVICE WRITER IF THERE WAS A RECALL ON A THE BRAKES ISSUE. SHE SAID NO THERE WAS NO RECALL. AND I SEE YOU HAVE HAD BRAKE ISSUES SINCE 2010. FINALLY SHE STATED YOU KNOW WE HAVE HAD ISSUES WHEN THE ORIGINAL FACTORY BRAKES ARE REPLACED WITH ?AFTER MARKET BRAKES? THERE HAVE BEEN PROBLEMS WITH NOISE ON SIENNA?S/PATHFINDERS YOU KNOW LARGER VEHICLES, BUT NOT ALL OF THEM JUST A FEW LIKE YOURS. SHE STATED DUE TO COST THEY USED AFTER MARKET BRAKES AND ONLY FEW HAVE ISSUES. *TR
Oct 18, 2014
+ 1 more complaint for this component
STEERING
6 complaints
IN WINTER WHEN THE TEMPERATURE FALL TO 30 AND WHEN STEERING GET A LOAD SQUEAKING NOISE AND TAKEN TO THE DEALER (FIRST WINTER) WINTER AND THEY INFORMED THAT IT IS NOT RE-CREATABLE. MANY TIMES THE PROBLEM WAS REPORTED TO THE DEALER AND NO ACTION WAS TAKEN BECAUSE IT IS NOT RE-CREATABLE. AFTER WARRANTY PERIOD EXPIRED I WAS ASKED TO CHANGE THE STEERING FLUID TO FIX IT. I DID NOT SINCE IT WAS NOT DUE TO USAGE/HANDLING THE VEHICLE AND IT IS DUE TO FAULT IN MANUFACTURE. NEXT YEAR WE WERE INFORMED THAT IT IS A SAFETY ISSUE AND I NEED TO CHANGE THE STEERING FLUID. I MENTIONED TO THE DEALER SHOULD INFORM THE TOYOTA HEAD OFFICE ON THIS BUT NOTHING WAS DOCUMENT NOR IT WAS FOLLOWED UP BY THE LOCAL DEALER. I AM LEANING TOWARDS THE WARRANTY COVERAGE RATHER THE CONSUMER TO PAY BECAUSE STEERING FLUIDS SHOULD PERFORM AS IT SUPPOSED TO AND DO THE JOB IT SUPPOSED TO. ANY FAILURE DUE TO STEERING FLUID AND ANY DAMAGE CAUSED WILL BE TOYOTA RESPONSIBILITY. IT IS 11 YEARS PASSED AND WILL CONTINUE TO DRIVE AND HOPING THIS WILL BE FIXED AT ANY POINT OF TIME BEFORE THE CRASH OCCURS DUE TO FAILURE OF THE STEERING FLUID LEAKAGE. THIS VEHICLE IS DRIVEN IN FRANKFORT KY.
Feb 01, 2018
THE STEERING WHEEL MAKES A TICKING OR CLUNKING SOUND AS IT IS TURNED BACK AND FORTH OR WHEN A BUMP AFFECTS ONE OF THE FRONT TIRES WHICH NATURALLY MOVES THE STEERING WHEEL ONE WAY OR THE OTHER. THERE ALSO SEEMS TO BE EXCESSIVE "SLOP" IN THE STEERING WHEEL MOVEMENT. DEALER HAS LOOKED AT IT AND SAID IT IS A FAULTY "INTERMEDIATE STEERING SHAFT" AND IT NEEDS TO BE REPLACED. THIS IS A KNOWN TOYOTA ISSUE WITH OTHER MODELS (2004-2011?). THERE ARE TWO U-JOINTS ON THE INTERMEDIATE SHAFT. ONE OR BOTH OF THEM IS WEARING OUT, CAUSING THE SOUND AND EXCESSIVE PLAY. THIS IS A DESIGN ISSUE AFFECTING THE STEERING WHEEL OF A MOTOR VEHICLE. I THOUGHT I SHOULD RECORD THIS COMPLAINT.
Dec 16, 2015
RIGHT SIDE SEAL OF STEERING RACK LEAKS AND IS A OCCURRING PROBLEM ON MANY SIENNA VANS. SEAL MAY POSSIBLY BE DEFECTIVE FROM MANUFACTURER. IF THE LEAK IS NOT DETECTED EARLY, THEN THE POWER STEERING MAY FAIL AND THUS THE VEHICLE WOULD BECOME VERY HARD TO CONTROL.
Nov 17, 2015
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED FAILURE, THE CERTIFIED MECHANIC OBSERVED THAT OIL WAS LEAKING FROM THE POWER STEERING RACK. THE VEHICLE WAS DIAGNOSED THAT THE POWER STEERING RACK AND THE AXLE BOOTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Oct 15, 2015
GOT OIL CHANGE FOR 2007 SIENNA TODAY AND WAS TOLD STEERING RACK AND PINION MAY NEED TO BE REPLACED BECAUSE OF LEAKAGE. I'M THE FIRST OWNER AND THE CAR HAS BEEN MAINTAINED WELL SINCE THE FIRST DAY. I DON'T UNDERSTAND WHAT CAUSES THE LEAKAGE AS THE CAR HAS ONLY 63174 MILES AS OF TODAY. IT'S UNACCEPTABLE THAT THE QUALITY OF THE COMPONENT IS SO BAD. *TR
Sep 22, 2014
+ 1 more complaint for this component
ELECTRONIC STABILITY CONTROL (ESC)
5 complaints
WHEN DRIVING IN PERFECTLY DRY CONDITIONS AND GOING ANYWHERE FROM 30-70 MPH ON A WINDING ROAD OR HIGHWAY, THE VSC LIGHTS WILL COME ON AND THE ALARM WILL SOUND AND YOU CAN'T ACCELERATE. IT'S VERY SCARY AND DANGEROUS BECAUSE YOU ARE NOT IN CONTROL OF THE VEHICLE. IT HAPPENS EVERY TIME WE GO FOR A DRIVE ON A WINDING ROAD OR HIGHWAY. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS FROM OTHER SIENNA OWNERS. IT'S CLEARLY A WIDESPREAD PROBLEM. TOYOTA NEEDS TO ISSUE A RECALL AS ALL THE REPAIR SHOPS WE HAVE GONE TO CANNOT FIGURE OUT HOW TO FIX THE PROBLEM.
Oct 23, 2020
AS I DRIVE ON DRY ROADS AT SPEEDS BETWEEN 35 - 65MPH, MY CAR INDICATOR LIGHTS AND ALARM SOUND OFF ABOUT VSC (VEHICLE STABILITY CONTROL) AND SLIPPERY ROAD LIGHTS ON MY DASHBOARD. MY VEHICLE'S STEERING AND BRAKING ARE AFFECTED BY IT. IT STARTS TO RATTLE THE STEERING WHEEL AND THE BRAKING PUMPS - CAUSING A REDUCTION IN SPEED AND CONTROL FOR THE DRIVER. IT CAUSED ME TO FEAR A POSSIBLE VEHICULAR ACCIDENT SO MUCH THAT I PULLED OFF THE ROAD. THE PROBLEM THEN DISAPPEARS AND DOESN'T REAPPEAR UNTIL I ENCOUNTER A SIMILAR DRIVING CONDITION. I FEAR THAT IF THIS OCCURS ON A CROWDED HIGHWAY, IT WILL CAUSE ME TO GET INTO A VEHICULAR ACCIDENT DUE TO THE ABRUPT LOSS OF CONTROL. MY MINIVAN WAS PURCHASED TO KEEP MY FAMILY 'SAFER' AND THIS EXPERIENCE IS CAUSING ME TO FEAR USING THIS VEHICLE.AFTER CONDUCTING AN INTERNET SEARCH IT APPEARS TO BE HAPPENING TO TOYOTA SIENNA VEHICLES BETWEEN MODEL YEARS 2004 - 2008. MECHANICS DON'T SEEM TO UNDERSTAND HOW TO FIX OTHER THAN RESETTING THE SENSORS; WHICH DOESN'T FIX THE PROBLEM BUT JUST DELAYS ITS REAPPEARANCE. IN ALL CASES, I EXPERIENCED THIS PROBLEM ONLY WHILE DRIVING AT SPEEDS BETWEEN 35MPH AND HIGHER. IT'S OCCURRED ON DRY AND WET ROADS, USUALLY WHILE ON A CURVED ROAD.
Aug 16, 2020
AT RANDOM SPEEDS, ON CURVES AND STRAIGHTAWAYS, THE TRACTION LIGHTS ALARMS AND ENGAGES THE BRAKES. THIS SEEMS REALLY DANGEROUS. OUR MECHANIC DOESN'T KNOW WHAT IS THE CAUSE OR HOW TO FIX IT.
Oct 24, 2019
INTERMITTENT VSC ACTIVATION AFTER STARTING THE ENGINE AND DRIVING STRAIGHT FROM A STOP POSITION. THIS CONDITION IS ALWAYS ACCOMPANIED BY THE INSTRUMENT PANEL VSC LIGHT AND AUDIBLE WARNING BUZZER TURNING ON AT THE SAME TIME. BRAKES ACTIVATED AT SAME TIME CAUSING SKID
Sep 07, 2017
THE VEHICLE STABILITY CONTROL SYSTEM (VSC) IS MALFUNCTIONING. AT RANDOM TIMES WHEN THE VEHICLE IS IN MOTION THE SYSTEM GOES OFF AND BEGINS APPLYING THE BREAKS. THIS IS VERY DANGEROUS, AND CAUSES THE VEHICLE TO BE UNCONTROLLABLE. THIS PROBLEM IS NOT RELATED TO SLICK OR WET ROAD CONDITIONS. IT HAPPENS IN COLD AND DRY HOT WEATHER. IT IS ALSO NOT RELATED TO SPEED AS THE PROBLEM CONTINUES WHEN I DRIVE WELL BELOW THE SPEED LIMIT. I HAVE TAKEN THE VAN TO THE DEALER, AND BEEN TOLD THERE IS NOTHING WRONG. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY.
May 17, 2016
ELECTRICAL SYSTEM
5 complaints
THE 2007 SIENNA VAN IN QUESTION IS ONE OF MANY PLAGUED BY AN ARRAY OF DOOR LATCH PROBLEMS OF MANY DIFFERENT VARIETIES THAT WERE NOT COVERED UNDER A VERY POORLY EXECUTED SO CALLED 'RECALL' ON THIS VAN. THE WHOLE DESIGN WAS POOR FROM THE START, AND THE CONSUMER IS GETTING TAKEN TO THE BANK BY THE DEALERS AND THE COMPANY. WHEN THEY WANT A $1000 TO FIX ONE DOOR THAT THEY KNOW IF FAULTY THAT'S SIMPLY GREED FOR ONE, AND THERE ARE USUALLY TWO DOORS AT FAULT. THEN IF YOU DO GET THEM REPAIRED, MANY TIMES THE FIX DOESN'T LAST VERY LONG BEFORE YOUR BACK AGAIN. THEY JUST HAD ANOTHER RECALL FOR THEIR 2011 AND NEWER VAN DOORS, THEY STILL HAVEN'T FIXED THEM YET. THEY MIGHT NOT OPEN, THEN THEY MIGHT OPEN WITHOUT WARNING, THEN THEY MIGHT NOT OPEN AT ALL. BOTH OF MY DOORS HAVE THE SAME ISSUE, AND I'VE READ ABOUT MANY MORE PEOPLE THAT HAVE THE SAME PROBLEM. THEY FIX THIS BUT NOT THIS, IT'S VERY FRUSTRATING & EXPENSIVE, I CAN HARDLY BELIEVE HOW POORLY TOYOTA AND THEIR DEALER NETWORK HAVE HANDLED THIS ISSUE. I HAVE BEEN TO TOYOTA WITH MY VEHICLE, IT WAS A JOKE AND IT COST ME $100 FOR MUCH OF NOTHING.
Dec 31, 2016
THE DRIVERS SIDE ELECTRIC SLIDING PASSENGER DOOR HAS FAILED TO CLOSE AND LOCK AUTOMATICALLY WHILE IN A PARKED SITUATION.
Jan 16, 2016
DRIVER SIDE AUTOMATIC SLIDING REAR DOOR FAILS TO OPEN WITH REMOTE OR INTERIOR FRONT CONTROLS. WILL ONLY OPEN WITH SUSTAINED PULL ON OUTSIDE DOOR HANDLE. WILL ALSO ONLY CLOSE WITH SUSTAINED PULL ON OUTSIDE HANDLE.
Jun 28, 2015
TRAVELING ON EAST BOND HWY 66 AROUND 07:00 AM WITH A SPEED AROUND 20 MPH THE FIRE STARTED TO COME FROM ENGINE DRIVER SIDE. STOPPED THE CAR & TOOK CHILDREN OUT AND WATCH THE WHOLE CAR BURNED UNTIL FIRE ENGINE SHOWED UP. *TR
Nov 04, 2014
1. WE BOUGHT TOYOTA SIENNA 2007 LE #3 ON JULY 21, 2007 2. AFTER 2 WEEKS ON AUG 4 2007 MAINTENANCE REQUIRED AND ALL OTHER LIGHTS WERE ON AND AC WAS STOPPED WORKING. WE CALLED THE DEALER AND HE SCHEDULED EARLIEST APPOINTMENT ON AUGUST 7 2007. 3. ON AUGUST 6 2007 TOYOTA SIENNA BROKE DOWN ON INTERSTATE AND I TOWED THIS VAN TO THE DEALER. 4. DEALER FIRST FOUND PROBLEM WITH THE ALTERNATOR AND REPLACED ALTERNATOR IN A WEEK. 5. THEN HE FOUND ANOTHER PROBLEM AS TWO COMPUTER INSIDE CAR WERE NOT FUNCTIONING PROPERLY AND HE WORKED WITH TOYOTA SPECIALISTS AND ORDER REPLACEMENTS OF COMPUTER HARNESS EQUIPMENT. 6. AFTER INSTALLING THESE NEW EQUIPMENT HE FOUND THAT ALL THE LIGHTS ON THE DASH BOARD ARE TURNED ON WITH THIS VEHICLE. 7. HE SCHEDULED INSPECTION TO RESOLVE THIS ISSUE BY TOYOTA TECHNICIANS. THEY ARE FLYING IN FROM CALIFORNIA TO RESOLVE THIS. *TR
Aug 18, 2007
SEAT BELTS
5 complaints
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE USING THE BUCKLE FOR THE SEAT BELT, THE SEAT BELT WOULD LOCK BUT FAILED TO RELEASE WITH EXCESSIVE FORCE. AS A RESULT, IT BECAME DIFFICULT TO EXIT THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE TECHNICIAN RELEASED THE SEAT BELT HOWEVER, DID NOT REPLACED THE SEAT BELT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Jun 13, 2016
THE DRIVER SIDE SEAT BELT WON'T RETRACT BACK TO ORIGINAL POSITION AND IS CURRENTLY LOOSE. THE DEALER IS CHARGING $48 TO $90 TO FIX. THE BELT IS FOLDING WHEN BEING PULLED AND STUCK IN THAT POSITION CURRENTLY. *JB
Sep 04, 2013
DRIVER SIDE SEATBELT STUCK IN SHOULDER RETRACTOR. IT DOESN'T RETRACT AND STUCK IN THE CURRENT POSITION. *TR
Mar 12, 2013
DRIVER SIDE SEATBELT STUCK IN SHOULDER RETRACTOR, AND NOW DOES NOT WORK AT ALL
Aug 02, 2011
MY THREE POINTS SEAT BELT DOES NOT REWIND. THE WHOLE SEAT BELT JUST HANGING OUT. THE DRIVER ACTUALLY CAN WALK AWAY WITHOUT UNSEAT BELT. *TR
Feb 09, 2010
STRUCTURE,UNKNOWN OR OTHER
4 complaints
I PURCHASED THIS TOYOTA BRAND NEW IN LATE 2007 AND IT WAS DELIVERED IN EARLY 2008. IT WAS MODIFIED BY BRAUNABILITY TO BE WHEELCHAIR ACCESSIBLE. THIS MEANS THE ORIGINAL FLOOR WAS CUT OUT AND A NEW SUB-FLOOR WAS WELDED IN ITS PLACE TO ACCOMMODATE THE WHEELCHAIR. I NOTICED A LOT OF PREMATURE RUST ON THE EXTERIOR MODIFIED SUB-FLOOR IN 2016 I CONTACTED BRAUNABILITY WITH MY CONCERNS ONLY TO BE DISMISSED BY THEM BECAUSE THEY CLAIMED THE VAN WAS OUT OF WARRANTY. I WAS PROACTIVE AND TOOK THE VAN TO A LOCAL BRAUNABILITY DEALER WHERE THE VAN WAS ORIGINALLY PURCHASED TO SANDBLAST THE EXTERIOR UNDERSIDE AND REPAIR EXTENSIVE RUST DAMAGE AND UNDERCOATED THE REPAIRS. THIS WAS DONE AT MY EXPENSE AND I PAID APPROXIMATELY $7K DOLLARS. WELL RECENTLY I HAD TO MAKE A REPAIR ON THE INTERIOR OF THE VAN ONLY TO DISCOVER THE FLOOR IN THE INSIDE WAS ALSO ROTTING AWAY DUE TO RUST. THIS RUST IS ONLY OCCURRING ON THE METAL THAT BRAUNABILITY USED IN THEIR MODIFICATIONS. I CONTACTED BRAUNABILITY AGAIN TO RAISE MY CONCERNS ONLY TO BE DISMISSED AGAIN. THEY STUCK TO THEIR OUT OF WARRANTY ARGUMENT. THIS VAN HAS BEEN MAINTAIN IN A NEAR NEW CONDITION AND ALL THE ORIGINAL TOYOTA PARTS ARE IN NEAR NEW APPEARANCE BUT THE RUST IS ONLY ON BRAUNABILITY METAL. I ALSO KNOW OF 2 OTHER CUSTOMERS WHO DEALT WITH SIMILAR RUST ISSUE AND HAD TO TOTAL THEIR VANS DUE TO DAMAGE BEYOND REPAIR AND THEIR VANS WERE STILL OPERATIONAL ASIDE FROM RUST DAMAGE. THIS RUST WAS CAUGHT BY ME BECAUSE I AM VERY PARTICULAR ABOUT MAINTENANCE OF MY VAN AND KNOW RUST IS CANCER TO CARS. I NEVER EXPECTED THE RUST TO BE IN THE INTERIOR AS WELL ON A 10 YEAR OLD VAN WITH ONLY 105K MILES. THIS WOULD NOT BE AN ISSUE IF BRAUNABILITY HAD TAKEN RESPONSIBILITY FOR THE INADEQUATE METAL WORK. I PAID 40 THOUSAND DOLLARS FOR THESE MODIFICATION TO MY 07 TOYOTA SIENNA. THEY SHOULD NOT BE ROTTING. THIS IS A SERIOUS SAFETY ISSUE IF LEFT UNCHECKED.
Feb 18, 2020
I LEARNED OF A RECALL FOR MY CAR'S DASHBOARD. IT IS CRACKED. IT IS A 2007 THAT I BOUGHT FROM DICK DYER TOYOTA IN COLUMBIA, SC IN 2011. THEY NOW TELL ME THE RECALL HAS EXPIRED. BUT THIS MEANS THEY SOLD ME A CAR WITHOUT FIXING A KNOWN RECALL ISSUE. IT WAS NOT CRACKED IN 2011 BUT HAS BEEN CRACKED SINCE AROUND 2015 OR 2016. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO FIX THREE OTHER RECALL ISSUES. ALSO, A TIRE PRESSURE SENSOR WAS BROKEN WHEN I BOUGHT THE CAR BUT THE DEALERSHIP DENIED THE PROBLEM. I HAVE HAD IT FIXED ON MY OWN. NOW ANOTHER HAS MALFUNCTIONED SO THE TIRE PRESSURE LIGHT IS ALWAYS ON. I BELIEVE THIS IS A SAFETY ISSUE. ALSO, THE AIRBAG LIGHT GOES ON AND OFF ALL THE TIME. I DON'T KNOW TO WHICH AIRBAG IT PERTAINS.
May 29, 2018
DRIVING ON THE HIGHWAY 70 MPH, MY SIDE REAR WINDOW BLEW OUT .
Jul 27, 2016
THE REAR LIFTGATE FAILS TO STAY OPEN AND WILL CLOSE AUTOMATICALLY VERY QUICKLY. THIS CAN CAUSE INJURY IF PERSONS USING THE REAR LUGGAGE AREA CANNOT MOVE OUT OF THE WAY BEFORE IT CLOSES. *JS
Jul 08, 2014
POWER TRAIN,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED WHILE STOPPED AT TRAFFIC LIGHT, THE VEHICLE STALLED WITH THE BRAKE PEDAL DEPRESSED. SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND COASTED INTO A DRIVEWAY. UPON INSPECTION, THE CONTACT DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT REFILLED THE OIL HOWEVER, THE OIL IMMEDIATELY LEAKED OUT THE VEHICLE. A MECHANIC ARRIVED ON SCENE AND REPLACED AN OIL HOSE. AFTER THE HOSE WAS REPLACED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE IN THE ENGINE. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS AND WAS INFORMED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE TOWED TO SUBURBAN TOYOTA OF FARMINGTON HILLS (25000 HAGGERTY RD, FARMINGTON HILLS, MI 48335) WHO CONFIRMED THERE WAS AN ENGINE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. AFTER THE ENGINE REPLACEMENT, THE CONTACT EXPERIENCED SEVERAL TRANSMISSION ISSUES. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SHIFTED IN AND OUT OF GEAR WITHOUT WARNING. ALSO, WHILE IN REVERSE, THE VEHICLE COASTED AND JERKED UPON SLIGHT DEPRESSION OF THE ACCELERATOR PEDAL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,300.*DT*JB
Sep 22, 2020
DRIVING 55MPH ON FRWY, VAN STARTED SMOKING IN THE REAR AND OIL ON BACK OF VAN. SLOWLY DROVE SHORT DISTANCE HOME AND LIGHTS ON DASH CAME ON UPON ARRIVING HOME. OIL LEAKED ON STREET WHERE WE PARKED. HAD MOBILE MECHANIC LOOK AT IT. OIL COOLER HOSE HAD BURST. HE REPLACED IT, WE DROVE THE VAN 50 MILES ON SHORT TRIPS.WHEN ON FRWY, IT HAPPENED AGAIN ABOUT 3 WKS LATER. HAD TOWED HOME. SAME HOSE BUSTED AGAIN. LOOKED ON INTERNET SITES & FOUND SAME PROBLEM HAS OCCURRED TO MANY PEOPLE WITH SAME VAN YEAR. LONGTERM ONGOING PROBLEM. CALLED TEJAS TOYOTA IN HUMBLE, TX AND SVC MGR SAID TOYOTA OFFERED AN EXTENDED WARRANTY (KNEW THERE WAS A PROBLEM), BUT IT ENDED AT 100,000 MILES/10YRS (WE HAVE 120, 900) AND IS 2007 VAN. WE'VE ALREADY HAD IT TOWED AND FIXED TWICE. WE'RE RECOVERING FROM NEAR DEATH/COVID AFRAID TO DRIVE IT SINCE WE CAN'T TRUST IT. BASED ON INTERNET STORIES BY OTHERS WITH SAME PROBLEM, & SVC MGR AT TOYOTA OPINION, FEAR IS WARRANTED. OUR VAN WAS REPAIRED 2X W/ SAME TYPE OF INFERIOR HOSE PUT ON VAN WHEN BUILT BY A MECHANIC NOT AT TOYOTA. NONE OF US REALIZED INFERIOR PART WAS THE PROBLEM.NOW WE NEED TO REPAIR IT AGAIN WITH A "KIT" THAT TOYOTA SPECIFICALLY MADE BECAUSE THIS IS KNOWN PROBLEM AFTER WE SPENT MANY 100S OF $S REPAIRING IT USING SAME TYPE PART WHEN BUILT. WOULDN'T FIX IT WHEN I CALLED IN 2015. IT HAD TO BREAK 1ST PER TOYOTA WHEN I CHECKED ON IT IN 2015 WHEN GOT NOTICE.TOYOTA SHOULD REPAIR IT AT NO COST & REIMBURSE ME FOR THE EXPENSES I'VE ALREADY HAD. MY HUSBAND HAD COVID AND ALMOST DIED AND IT HAPPENED THE DAY AFTER HE WAS RELEASED FROM A MONTH LONG COVID HOSPITAL STAY AND AGAIN WHEN I WAS TAKING HIM TO THERAPY FOR COVID 3 WKS LATER. WE COULD HAVE HAD A ACCIDENT, BEEN INJURED, WHEN THE VAN STOPS WITH NO NOTICE OR WARNING LIGHTS.TOYOTA CORP. TAKES NO RESPONSIBILITY.IT'S OUR PROBLEM,NOT THEIRS. CAN'T DRIVE VAN. WILL HAPPEN AGAIN W/OUT WARNING. HELP PLEASE!!!
Aug 03, 2020
I AM THE SECOND OWNER OF THE VEHICLE. I WAS DRIVING ON INTERSTATE 5 AT 65 MILES PER HOURS FROM SACRAMENTO TO LOS ANGELES. THE TIME WAS 1600 ON 13 APRIL 2014. I DID NOT NOTICE ANY CRACK OR NOISE FROM ROAD DEBRIS DAMAGE WHILE I AM DIVING. THE RED LOW OIL WARNING LIGHT ON THE DASHBOARD DID NOT TURN ON AT THE TIME WHEN THE INCIDENT HAPPENED. I WAS PULLED OVER A REST STOP TO USE RESTROOM; I ALSO WALK AROUND THE VEHICLE TO CONDUCT A VISUAL CHECK AND FLUID CHECK AT THE SAME TIME. I WAS DISCOVERED ENGINE OIL WAS ALL OVER THE ENGINE BAY, UNDERCARRIAGE AND THE BACK LIFT DOOR DURING THE VISUAL CHECK. WHEN I CHECKED THE ENGINE OIL, THE DIP STICK SHOWED NO ENGINE OIL. AGAIN, THE RED LOW OIL WARNING LIGHT DID NOT TURN ON WHICH INDICATE LOW ENGINE OIL AT THAT TIME EVEN THE ENGINE HAD NO ENGINE OIL. VEHICLE WAS TOWED TO TOYOTA DEALERSHIP AND DISCOVERED AN OIL COOLER HOSE WHICH MAKE OUT OF RUBBER WAS RUPTURED. EVEN THE OIL COOLER HOSE WAS REPLACED WITH A METAL OIL HOSE; THE ENGINE WAS DAMAGED BY OPERATED WITHOUT ENGINE OIL FOR A SIGNIFICANT PERIOD. PRIOR TO THE TRIP, I PURCHASED THE ALL METAL VVT-I HOSE FROM A LOCAL DEALERSHIP, AGAIN NO WARNING FROM THE DEALERSHIP. I USED A LOCAL REPAIR SHOP TO REPLACE THE VVT-I HOSE LOCATE AT THE PASSAGE SIDE OF THE ENGINE TO AN ALL METAL PIPE SINCE I HAVE KNOWLEDGE ON THE RUBBER VVT-I HOSE HAVE THE SAME RUPTURE ISSUE. HOWEVER, I HAVE NO KNOWLEDGE ON THE T-SB-0201-11 WHICH IS THE TOYOTA TECHNICAL SERVICE BULLETIN TITLE OIL COOLER PIPE SEEP. THERE IS RECALL REGARDING SHIFT LOCK SOLENOID AND SEVERE CORROSION OF THE SPARE TIRE CARRIER CABLE ON THE 2007 SIENNA, HOWEVER, THERE IS NO RECALL ON POSSIBLE RUPTURE ON VVT-I HOSE OR OIL COOLER HOSE. IF THE RECALL WAS ISSUED OR AT LEAST WARNED BY DEALERSHIP, I WILL FIX THE OIL COOLER HOSE AT THE DEALER OR A LOCAL REPAIR SHOP AND AVOID THE ENGINE DAMAGE WHICH LEADED TO ENGINE REPLACEMENT. *TT
Apr 16, 2014
STRUCTURE,TIRES
3 complaints
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO LOCAL DEALERSHIPS FAILURE OR UNABLE TO REMEDY VEHICLE DEFECT EVEN AFTER THREE RECALL NOTIFICATIONS. *M THE DEALER AND TOYOTA REFUSED TO REPLACE THE SPARE TIRE. HOWEVER, THE DEALER DID REPLACE THE CABLE. *JB
Apr 12, 2016
IN APPROXIMATELY THE SUMMER OF 2012 (I DO NOT RECALL THE EXACT DATE),TOYOTA RECALLED THE SPARE TIRE SUSPENSION CABLE, BUT DID NOT HAVE A REPAIR AT THE TIME. I WAS INCONVENIENCED FOR MONTHS WITH THE SPARE TIRE IN THE BACK OF MY VAN. THE REPAIR WAS EVENTUALLY COMPLETED, HOWEVER, A RECALL FOR THE REPAIR WAS ISSUED IN THE SUMMER OF 2014. THE SPARE TIRE WAS REMOVED AND AGAIN PLACED IN THE BACK OF MY VAN. TOYOTA IS NOW STATING THAT THERE WILL BE NO REPAIR AVAILABLE UNTIL THE SUMMER OF 2015. THIS IS COMPLETELY UNACCEPTABLE AND NOT UNDERSTANDABLE. IT IS SIMPLY AN ATTACHMENT FOR THE SPARE TIRE. AN OFFICIAL COMPLAINT HAS BEEN FILED WITH TOYOTA, AS WELL. I NEED THE SPACE WHERE THE SPARE TIRE CURRENTLY HAS TO BE, HOWEVER, I DO NOT FEEL SAFE WITHOUT IT IN MY VEHICLE. *TR
Dec 17, 2014
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE SUBFRAME AND THE SPARE TIRE CARRIER ASSEMBLY WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES: TEMPORARY/EMERGENCY SPARE TIRE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 06, 2014
WHEELS
3 complaints
WHILE I WAS DRIVING DOWN THE INTERSTATE (70 MPH), THE SPARE TIRE THAT IS STORED UNDER THE VEHICLE, FELL OFF IN THE ROADWAY. I LIVE IN SOUTH DAKOTA AND DRIVE A LOT IN IOWA AND NEBRASKA BUT NONE OF THESE STATES ARE PART OF THE STANDARD RECALL EVEN THOUGH THESE STATES USE CONSIDERABLE AMOUNTS OF SALT ON THEIR ROADS DURING WINTER MONTHS. SINCE MY SIENNA IS NOT REGISTERED IN ONE OF THE STANDARD RECALL STATES, I NEVER RECEIVED A RECALL NOTICE.
Feb 12, 2016
VISIT TO DEALER FOR SERVICE (CAIN TOYOTA, NORTH CANTON, OHIO) WHEN DEALER CUT CABLE TO SPARE TIRE TO RELOCATE TO PASSENGER COMPARTMENT UNDER RECALL #E1S. TOYOTA MOTOR SALES USA VERY SLOW TO DEVELOP A PERMANENT REMEDY FOR THIS RECALL- NOW NEARLY 6 MONTHS FOR MY VEHICLE! I AM SUFFERING A MAJOR INCONVENIECE OF HAVING TO REPEATEDLY MOVE THE SPARE TIRE IN ORDER TO POSITION THE THIRD ROW SEATS UP OR DOWN. I QUESTION WHETHER TOYOTA WILL EVER DEVELOP A FIX FOR THE SIENNA'S SPARE TIRE PROBLEM!
May 15, 2015
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT ALL FOUR TIRES WOULD BECOME FLAT EVERY THREE TO FOUR MONTHS. THE CONTACT STATED THAT THE WHEELS CONTAINED A WHITE SUBSTANCE WHICH CAUSED A METAL REACTION WHICH BROKE THE EDGE OF THE TIRE SEALS. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE WHEELS WERE CLEANED AND RE-MOUNTED. THE CONTACT CALLED THE DEALERSHIP AND THE MANUFACTURER BUT WAS OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 48,000.
May 13, 2010
SUSPENSION,VEHICLE SPEED CONTROL
2 complaints
When the VSC light or the traction light comes on the alarm sounds and the the van brakes for me! It can be up hill or down hills, between 30mph-70mph, left or right curves. Thas happend on dry pavement, It is dangerous because the Van braking suddenly for me and dont let me accelerate.
Jan 09, 2023
Slid warning light, VSC comes on randomly. Has been happening beginning at 110K miles. Taken to dealership and reported durning normal service. I worked at a Toyota dealer. Front end suspension has been rebuilt. CV shafts replaced. Rock solid. Dangerous as the VSC system engages and the slid light comes on, tire speed control engages, happens in a normal 70mph easy turn on the expressway. No codes stored. Only warning lights and VSC actions engaging for no reason.
Aug 05, 2022
VISIBILITY/WIPER
2 complaints
THIS IS THE SECOND COMPLAINT I HAVE FILED WITH TOYOTA REGARDING THE REAR VIEW VENTING WINDOW: I AM WRITING A SECOND EMAIL REGRINDING MY SERIOUS CONCERN AND DISSATISFACTION REGARDING THE RESOLUTION OF THE LEFT REAR VENTING WINDOW ON MY 2007 SIENNA COMPLETELY DISLODGING FROM THE SEAL AND FALLING OUT WHILE DRIVING WITH PASSENGERS IN THE REAR OF THE CAR WHILE MOVING. I HAVE KNOW SPOKEN WITH THE DEALERSHIP (LITTLETON TOYOTA) WHO DECLINED AND RESPONSIBILITY FOR THIS DEFECT AND REPEATEDLY INFORMED ME IT WAS TOYOTA INC. WHO WAS RESPONSIBLE. I WAS INITIALLY TOLD MY TWO DIFFERENT SERVICE DEPARTMENT PERSONNEL WHO SAID THE REPAIR WOULD BE "UNDER $30.00". I WAS THEN TOLD BY A 3 INDIVIDUAL, CASSANDRA, AFTER I DROPPED THE CAR OFF TO GET FIXED , THAT NOW IT WOULD COST OVER $850.00 BECAUSE THE ENTIRE WINDOW NEEDED TO BE FIXED. I CALLED TOYOTA INC. AND SPOKE WITH CORTNEY WHO PROCEEDED TO TELL ME THAT I WAS OUT OF LUCK AND WOULD HAVE TO ASSUME COMPLETE RESPONSIBILITY. I ASKED TO SPEAK WITH A MANAGER AND WAS CALLED BY MARIA, WHO AGAIN TOLD ME THAT I AS THE CUSTOMER WOULD HAVE TO ASSUME A SIGNIFICANT PORTION OF THE COST GIVEN THE WARRANTY OF THREE YEARS HAD PASSED. NEVER MIND THE SERIOUS POTENTIAL RISK FOR INJURY, WHICH NEITHER REPRESENTATIVE WOULD TRUTHFULLY ANSWER. I HAVE NOW WRITTEN THE NHTSB AND MASSACHUSETTS ATTORNEY GENERALS OFFICE TO FILE COMPLAINTS. I WILL BE FILING A SMALL CLAIMS CASE TO SEEK REIMBURSEMENT FOR THE COST OF THIS WINDOW AND RESOLUTION REGARDING THE RIGHT REAR VENTING WINDOW AS WELL. THIS IS SOLELY THE RESPONSIBILITY OF TOYOTA INC. AND THEY SHOULD BE ACTIVELY TRYING TO REASSURE ME IT WILL NEVER HAPPEN AGAIN AND APPRECIATIVE THAT NO ONE WAS INJURED. I AM RESOLUTE IN THIS MATTER AND WILL NOT REST UNTIL A RESPONSIBLE RESOLUTION IS REACHED. PICTURES PROVIDED.
Aug 22, 2018
9/2/2016 VEHICLE WAS DRIVEN FOR ABOUT 1 HOUR WITHOUT ANY ROAD INCIDENT, PARKED IN A SHADY LOCATION FOR ABOUT AN HOUR AND A HALF DURING WHICH TIME A SPONTANEOUS CRACK, MORE THAN A FOOT LONG THAT NOT CAUSED BY AN IMPACT OR ANY DAMAGE, APPEARED IN THE WINDSHIELD ON THE DRIVER'S SIDE. TOYOTA WAS NOTIFIED AND THEY REFUSED TO REMEDY THE SITUATION BECAUSE OF THE AGE OF THE VEHICLE. HOWEVER, THE SPONTANEOUS CRACKING OF A WINDSHIELD SEEMS TO ME TO BE A SAFETY HAZARD JUST AS MUCH AS EXPLODING AIRBAGS, FAULTY SHIFT LEVERS, AND SPARE TIRE HOLDERS THAT FALL OFF AND CONSTITUTES A PATTERN OF DISREGARD FOR SAFETY ON THE PART OF TOYOTA. THIS IS NOT THE FIRST FAULTY WINDSHIELD I HAVE ENCOUNTERED WITH A TOYOTA VEHICLE; PREVIOUSLY I HAD A COROLLA THAT DEVELOPED BLISTERS BETWEEN THE LAYERS OF GLASS, ALSO NOT THE RESULT OF A ROAD INCIDENT. HOWEVER, THEY REPLACED THAT WINDSHIELD WHEN THE VEHICLE WAS MORE THAN TEN YEARS OLD BECAUSE IT WAS A SAFETY HAZARD.
Sep 03, 2016
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
I HAVE HAD THIS VAN SINCE NEW. AIR CONDITIONING STOPPED WORKING AFTER 4 YEARS WITH LESS THAN 60000 MILES. FIRST TRANSMISSION PROBLEM STARTED AT 68000 MILES. THE TRANSMISSION PROBLEM FIRST REARED ITS UGLY HEAD WHEN I WAS BACKING OUT OF A PARKING SPOT ONE EARLY MORNING IN NOVEMBER 2011. IT SOUNDED AS THOUGH I HAD RUN OVER SOMETHING. AFTER GETTING OUT OF THE VAN AND LOOKING AROUND IT APPEARED AS THOUGH EVERYTHING LOOKED GOOD. I GOT BACK IN THE VAN AND STARTED TO DRIVE AND COULD HEAR A RUBBING SOUND COMING FROM THE FRONT OF THE VAN AND NOTICED IT WOULD SLOW DOWN QUICKER WHEN TAKING MY FOOT OFF OF THE ACCELERATOR, SO MUCH SO THAT YOUR BODY WOULD LEAN FORWARD. ALSO, I NOTICED THE VAN WOULD NOW SLOW DOWN INSTEAD OF PICKING UP SPEED WHEN COASTING DOWN A HILL WHICH IS SOMETHING IT HAD NEVER DONE BEFORE. I BROUGHT THE VAN INTO MY LOCAL TOYOTA DEALERSHIP THAT WEEK TO HAVE IT LOOKED AT BUT THEY SAID THAT WAS THE WAY IT WAS SUPPOSED TO RUN. I TOLD THEM 68 000 MILES OF DRIVING EXPERIENCE SINCE IT WAS NEW HAS TOLD ME OTHERWISE. THEY PERSISTED WITH THEIR "EVERYTHING WAS AS IT SHOULD BE" STORY AND THAT IT COULD BE THE BRAKES STICKING OCCASIONALLY. I EVEN TOLD THEM THAT THE RUBBING SOUND GOES AWAY WHEN SHIFTED INTO NEUTRAL WHICH WOULD ELIMINATE THE BRAKES AS THE CAUSE. THE VANS TRANSMISSION FINALLY FAILED IN FEBRUARY OF 2013 AT 82 000 MILES AFTER I HAD BROUGHT THE ISSUE UP 4 TIMES WITH MY TOYOTA DEALERSHIP WHILE GETTING OTHER SERVICE COMPLETED, AND YES THEY DID CHANGE THE TRANSMISSION FLUID BEFORE ALL OF THIS HAPPENED. THE TRANSMISSION DIAGNOSIS AND SUBSEQUENT REPAIR/REBUILD QUOTED BY THE TOYOTA DEALERSHIP WAS $4000. MR. TRANSMISSION CHARGED ME $3100. LIKE ME, YOU HAVE EITHER ALREADY PURCHASED A TOYOTA PRODUCT OR ARE CONSIDERING THE PURCHASE. ALL I CAN SAY IS GOOGLE TRANSMISSION AND PROBLEMS AND YOU'LL FIND LOTS TO READ. GOOD LUCK. *TR
Feb 13, 2013
PURCHASE A 2007 TOYOTA SIENNA MINIVAN IN DECEMBER 2007 WITH ALMOST 20,000 MILE IN IT. AFTER PURCHASE NOTICE THAT WHEN ENGINE IS COLD IT SOUNDS LIKE A DIESEL ENGINE UNTIL IT WARMS UP. ALSO NOTICE WHAT FEELS LIKE A SLIP IN THE TRANSMISSION IN LOWER GEAR. THIS HAPPENS IF FOLLOWING BEHIND SOMEONE AND THEY TURN U NEED TO SLOW DOWN. WHEN U ACCELERATE TO GET BACK UP TO SPEED THERE IS A DELAY OR A SLIP BEFORE TRANSMISSION ENGAGES, COMPLAINED WITH THE LOCAL DEALER (ANDY MOHR TOYOTA) WHERE PURCHASE FROM. WE HAVE COMPLAINED SINCE DAY ONE OF OWNERSHIP. TOYOTA DEALERSHIP STATES THAT THE VEHICLE HAS A MEMORY TRANSMISSION AND LEARNS YOUR DRIVING HABITS. WELL ME AND MY WIFE DON'T DRIVE THE SAME AND NEITHER DOES ANYONE ELSE. NO PEOPLE DRIVE THE SAME AND WHY WOULD SOMEONE MAKE A VEHICLE LIKE THIS. THEY ALSO STATED THAT THERE IS NO FIX AT THIS TIME. JUST TRYING TO BLOW ME OFF. AS FOR THE ENGINE SLAP WHEN COLD THEY TOLD ME IT WAS THE EXHAUST HEATING UP. NOW I AM NO MECHANIC BUT LET ME TELL YOU THAT IS NOT AN EXHAUST CLAPPING UP WHILE HEATING. CALLED TOYOTA USA AND FILE A COMPLAINT AFTER A YEAR BEING PISSED AT WHAT WE SPENT AND HOW UNHAPPY WE WERE. THEY SET UP A THIRD PARTY ARBITRATION AND A PERSON FROM TOYOTA. WE MET AT THE DEALERSHIP AND I VOICED MY CONCERNS. WE EVEN WENT ON A TEST DRIVE SO I COULD SHOW THEM WHAT IT DID. WHAT A JOKE THAT WAS. THE PERSON FROM TOYOTA EXPLAINED TO ME THE VEHICLE WAS DOING EXACTLY WHAT IT SHOULD BE DOING. ( THE DELAY IN THE TRANSMISSION TO ME SEEMS TO BE ANOTHER TOYOTA PROBLEM THAT THEY DON'T WANT TO ACKNOWLEDGE AND IM JUST CRAZY.) I HAVE NEVER OWNED A VEHICLE THAT DID THIS. I GUESS WE WILL NEED FOR SOME PEOPLE TO GET REARENDED AND KILLED BEFORE SOMETHING IS DONE ABOUT IT. NOTHING CAME OUT OF IT AND NOW WE ARE STUCK WITH THIS EXPENSIVE VAN THAT'S A HEAP. PURCHASED TOYOTA FOR THERE REPUTATION AND WHAT A JOKE. NEVER AGAIN WILL I DO THIS. I WILL SURE RESEARCH BEFORE I PURCHASE MY NEXT VEHICLE. TOYOTA'S A JOKE DON'T BUY!! *TR
Feb 16, 2010
EQUIPMENT
2 complaints
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO LOSS OF REAR VIEW MONITOR/ CAMERA WHEN VEHICLE BATTERY DIES. *SMD THE CONSUMER STATED SHE COULD NOT FIND A SENTENCE OR A PARAGRAPH IN THE OWNER'S MANUAL, EXPLAINING HOW TO RECOVER THE LOSS OF THE REAR VIEW MONITOR/CAMERA AFTER THE BATTERY DIED. THE DEALER INFORMED THE CONSUMER, THE NAVIGATION SYSTEM WOULD HAVE TO BE SENT TO CALIFORNIA. THE CONSUMER ORDERED A MAP DVD THROUGH AN INDEPENDENT VEHICLE REPAIR GARAGE AND HAD IT LOADED AND THAT REACTIVATED THE REAR VIEW CAMERA, CD PLAYER AND RADIO. *JB
Feb 06, 2013
MY COMPLAINT INVOLVES THE TOYOTA SIENNA MINIVAN (MINE IS A 2007). I BELIEVE TOYOTA IS AWARE OF A DEFECT IN THE REAR AC LINES WHICH CAUSES THEM TO PREMATURELY CORRODE NEAR THE REAR AXLE. THIS CAUSES A RELEASE OF THE REFRIGERANT INTO THE ATMOSPHERE AND MANDATES THE LINES BE REPLACED BY THE OWNER AT A COST OF APP. $1200. MY VEHICLE WAS PURCHASED NEW IN MAY 2007 AND HAS 45K MILES- NO ACCIDENTS, ALWAYS PROPERLY MAINTAINED. THIS VAN WAS RECENTLY RECALLED FOR EXCESS CORROSION IN THE SPARE TIRE CARRIER WHICH CAUSES THE SPARE TIRE TO FALL OUT. THE FOLLOWING IS A QUOTE FROM THEIR PRESS RELEASE: THE RECALL INCLUDES CERTAIN 1998 THROUGH 2010 MODEL YEAR SIENNA 2WD VEHICLES EQUIPPED WITH A SPARE TIRE AND OPERATED IN COLD CLIMATE AREAS WITH HIGH ROAD SALT USE. IN ADDITION TO THE DISTRICT OF COLUMBIA, VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING COLD CLIMATE STATES WITH HIGH ROAD SALT USAGE ARE COVERED BY THIS RECALL: CONNECTICUT, DELAWARE, ILLINOIS, INDIANNA, KENTUCKY, MASSACHUSETTS, MARYLAND, MAINE, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VIRGINIA, VERMONT, WISCONSIN AND WEST VIRGINIA. THE CORROSION RESISTANCE OF THE SPARE TIRE CARRIER IN INSUFFICIENT WHEN VEHICLES ARE OPERATED IN AREAS WHERE A LARGE AMOUNT OF ROAD SALT IS APPLIED. IN THE WORST CASE, THE CARRIER CABLE MAY FAIL AND THE SPARE TIRE COULD BECOME SEPARATED FROM THE VEHICLE... THE DEALERSHIP SERVICE REP STATED TO ME THAT HE SEES THIS FAILURE VERY OFTEN, AND THE PARTS DEPT. KEEPS THE PARTS IN STOCK DUE TO FREQUENCY OF REPLACEMENT. THE REPLACEMENT PARTS HAVE NOT BE IMPROVED AND CARRY THE SAME PART #. I CALLED TOYOTA'S CUSTOMER CARE LINE AND WAS TOLD THEY WOULD NOT PROVIDE ANY ASSISTANCE. PLEASE SEARCH ONLINE FOR OTHERS WITH THE SAME PROBLEM- THERE ARE MANY. R134A REFRIGERANT LEAKING INTO THE ATMOSPHERE IS A SEVERE ENVIRONMENTAL PROBLEM AND TOYOTA SHOULD BE HELD RESPONSIBLE FOR REPAIRS AND COSTS TO CONSUMERS. *TT
Jul 11, 2011
VISIBILITY
2 complaints
REMOTE CONTROLLED REAR VISION MIRROR QUIT FOLDING, AGAINST OR AWAY AS DESIGNED. SERVICE WRITER AT TOYOTA REFUSED REPAIR UNLESS OWNER PAID $450. REPAIRS NOT PERFORMED SINCE MIRRORS REMAINED FOCUSED. IN JUNE 2011, THE MIRROR ON THE PASSENGER SIDE FRONT DOOR BEGAN FOLDING BACK AND FORTH WITH THE WIND, ABOUT AN INCH FROM MECHANICAL FAILURE. MIRROR DESIGNED WITHOUT A WAY TO STOP MIRROR FROM FOLDING. VEHICLE HAS ZERO ACCIDENTS, MIRROR HAS NEVER BEEN DAMAGED OR REPAIRED AND FOLDING OPTION RARELY USED SINCE NEW. HOW MANY TOYOTA'S ARE BEING DRIVEN WITH UNRELIABLE VISION DUE TO FAULTY MIRRORS THAT WILL NOT LOCK INTO PLACE?
Jul 01, 2011
RECENT WHEN STOPPED AT AN INDOOR GARAGE TO PARK THE CAR IN THE MORNING ONE OF THE REAR SIDE WINDOWS JUST SPONTANEOUSLY SHATTERED. WE DIDN'T HIT ANYTHING AND THERE WAS NO OBJECT THROWING AT THE CAR. THERE WARE 2 OTHER PERSONS IN THE GARAGE WITNESS WHAT HAPPENED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT AND SAFETY ISSUE. IF THERE WERE PERSON SITTING AT THE SEAT NEXT TO THE WINDOW THE PERSON COULD BE HURT BY THE BROKEN GLASS. *TR
Jul 24, 2008
CHILD SEAT
2 complaints
I OWN TWO SUNSHINE KIDS SUPERLATCH RADIANS (65SL) [MODEL: US16500, DOM 12/09, SERIAL # 12090124403603]. I HAVE INSTALLED THEM BOTH REAR FACING AND FORWARD FACING IN MY 2007 TOYOTA SIENNA WITH LATCH. INITIALLY, THE INSTALLS APPEAR TO BE TIGHT AND NOT MOVE MORE THAN 1 INCH IN ANY DIRECTION. THE LATCH STRAP ON BOTH CAR SEATS "SELF" LOOSEN WHILE THE CHILD RIDES IN THE SEAT. I AM ABLE TO REPLICATE THE ISSUE WITH EVERY USE REGARDLESS IF SEAT IS REAR FACING OR FORWARD FACING. I HAVE CONTACTED SUNSHINE KIDS TO REPORT THE PROBLEM AND WAS NOT GIVEN A SOLUTION TO MY COMPLAINT. I AM CURRENTLY CERTIFIED AS A CHILD PASSENGER SAFETY TECHNICIAN. MY FEAR IS, THE SEAT APPEARS TO BE CORRECTLY INSTALLED AND COMPATIBLE WITH THE VEHICLE BUT THEN IT BECOMES COMPROMISED DURING/AFTER USE. ISSUE: ADJUSTMENT BUCKLE ON THE LATCH STRAP LOOSENS OVER TIME. *TR
Oct 30, 2010
LATCH LOWER LEFT OF CHILD RESTRAINT ANCHOR BROKEN- PURCHASED AT USA BABY 1/24/2009- CHILD RESTRAINT-MAKE: SUNSHINE KIDS NAME: MONTEREY MODEL# US15000 MFG DATE: 4/08 (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=TOYOTA, MODEL=SIENNA). *TR
Jan 29, 2009
FUEL SYSTEM, GASOLINE
2 complaints
I HAVE A TOYOTA SIENNA AND I HAVE HAD MY FOOT STUCK ON THE ACCELERATOR AT LEAST THREE TIMES CAUSING A SURGE. A PAIR OF DIABETIC SHOES ISSUED BY THE VA WAS THE CAUSE. THEY WERE TENNIS TYPE SHOES WITH A DEEP TREAD. I DISCARDED THE SHOES IN CASE I HAD TO DRIVE WITH THEM ON. I WAS ABLE TO PULL LOOSE EACH TIME AND GET TO THE BRAKE. I WONDER IF THE VA SHOULD BE WARNED. ALSO WONDER IF OTHER TOYOTA PROBLEMS INVOLVE SHOE TYPE. *TR
Mar 12, 2010
MY 2007 TOYOTA SIENNA HAS AN AVERAGE MPG READOUT. I RESET THE READOUT WHEN I REFILL THE FUEL TANK. WHEN I HAVE ABOUT 177 MILES ON THE TANK, THE MPG READING INSTANTANEOUSLY DROPS ABOUT .3 OR .4 MPG. I REPORTED THIS PROBLEM TO THE MARK MILLER TOYOTA DEALERSHIP AND THEY HAD NO INTEREST IN IT AND REFUSED TO PURSUE THE ISSUE. THIS PROBLEM IS HIGHLY REPEATABLE AND OCCURS EACH TIME THE ABOVE SEQUENCE OCCURS. I REPORT THIS BECAUSE ON THE NEWS A COUPLE OF DAYS AGO, THE TOYOTA CEO REPORTED THAT THEY HAD NO REPORTED COMPUTER ERRORS ON THEIR PRODUCTS. I HAD REPORTED WHAT I SUSPECT TO BE A COMPUTER ERROR AND TOYOTA DIDN'T APPEAR TO RECORD THE REPORT. *TR
Feb 25, 2010
VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
2 complaints
I WAS PARKED ON A HILL. WHEN I TAPPED THE ACCELERATOR, THE CAR TOOK OFF AT A RAPID ACCELERATION. I TRIED TO BRAKE TO SLOW THE CAR DOWN...MY BRAKES WOULDN'T WORK...MY STEERING WHEEL STARTED TO LOCK. I FINALLY FORCED THE CAR INTO PARK PUT ON THE ER BRAKE AND STEERED THE CAR UP A HILL. THE CAR JUMPED A CURB AND WAS HEADED FOR A HOUSE WHEN IT CAME TO A STOP. I WAS ONLY A FEW FEET FROM THE FRONT DOOR. MY CAR IS A TOYOTA SIENNA. THE COMPANY AND OUR LOCAL DEALERSHIP TOLD ME THAT MY CAR WAS NOT INVOLVED IN THE RECALL. MY HUSBAND'S TOYOTA AVALON WAS AND THE GAS PEDAL WAS ADJUSTED. HE HAD TO WAIT A FEW WEEKS FOR THE REPLACEMENT...AND WAS NOT GIVEN A LOANER CAR. *TR
Mar 03, 2010
I WAS PARKED IN THE PARKING LOT OF MY CHILDREN'S SCHOOL. THE CAR NEXT TO ME NEEDED TO BACK OUT SO I WAS MOVING MY CAR FORWARD A LITTLE TO GET OUT OF THEIR WAY. WHEN I PUT THE CAR IN DRIVE IT STARTED ACCELERATING BUT MY FOOT WAS ON THE BRAKE. I TURNED THE WHEEL TO MISS THE BLOCK WALL IN FRONT OF ME. THE CAR HAD JUMPED THE CURB AND WAS UP IN THE LANDSCAPE AREA. IT WAS CONTINUING TO ACCELERATE AND I WAS PUMPING THE BRAKE AND TRYING TO NOT HIT ANYTHING. I WAS TRYING TO PUT IT IN NEUTRAL SO THAT IT WOULD STOP BUT BY THEN THE CAR WAS DOWN IN THE OTHER SIDE OF THE PARKING LOT AND HEADED TOWARD A THREE FOOT CLIFF. MY YOUNGEST SON WAS IN THE CAR AND NOT BUCKLED INTO HIS SEAT SO I WAS PANICKING TRYING TO GET IT TO STOP. I PUT IT INTO PARK AND IT MAKE A WEIRD RATTLE NOISE AND THEN STOPPED VERY SUDDENLY. I LOOKED DOWN AT MY FEET IMMEDIATELY TO MAKE SURE THAT I WAS NOT ACCIDENTALLY PRESSING THE GAS BUT MY FOOT WAS STILL ON THE BRAKE. I WAS LATE TO PICK MY CHILDREN UP FROM SCHOOL THANKFULLY, BECAUSE 10 MINUTES EARLIER THE PARKING LOT WOULD HAVE BEEN FULL OF CHILDREN. I TOWED MY CAR INTO TOYOTA AND THEY ARE LOOKING AT IT BUT SAID THAT MY VEHICLE IS NOT PART OF THE RECALL. *TR
Feb 23, 2010
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
As a result of the transmission cooler being a part of the radiator system, the transmission cooler ruptured while driving causing immediate loss of power and the engine to overheat. This malfunction also caused coolant and transmission oil to contaminate the engine compartment as well as the transmission. This is a major iengineering flaw and safety issue as I was on the interstate when it happened and was stranded on the side of the highway until help could be obtained.
Mar 31, 2023
SERVICE BRAKES, HYDRAULIC,ENGINE
1 complaint
The contact owns a 2007 Toyota Sienna. The contact stated while driving 40 MPH going up a curvy road, the ABS service warning light illuminated, and the vehicle lost motive power for several seconds before independently regaining motive power. The contact stated that the failure was intermittent. The contact took the vehicle to a local dealer to be diagnosed however, the mechanic was unable to retrieve a fault code. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Dec 03, 2021
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
DASH BOARD CRACKING.
Mar 05, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
I HAD THE FRONT BRAKES AND ROTORS REPLACED A FEW WEEKS AGO. THIS PAST WEEKEND ALL 4 TIRES WERE REPLACED. WHEN DRIVING OFF THE DEALER AFTER THE TIRE REPLACEMENT, I NOTICED THE ABS AND VSC LIGHTS WERE ON. TURNED BACK AND TOOK THE MINIVAN BACK TO THE DEALER. NEXT DAY SERVICE MGR SAID ACCORDING TO THE MECHANIC, THE ABS ACTUATOR NEEDS TO BE REPLACED. THIS IS A $2500 PART, PLUS LABOR.
Oct 24, 2018
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
OIL COOLER PRESSURE HOSE EXPLODE WHILE DRIVING WITH MY KIDS BACK FROM THE CHURCH OIL WERE LEAKING ALL OVER THE STREET THE CAR WAS SMOKING IN FRONT DRIVERS WERE HONKING AND SCREAM YOUR CAR IS ON FIRE AND A NASTY SMOKE WHERE COMING OUT OF IT. IF I WAS NOT ALERTED BY A GOOD SAMARITAN MY KIDS AND I WILL PAY OUR LIVES. I CALLED MAIN OFFICE TOYOTA AND MADE A COMPLAIN BUT THEY REFUSED TO HELP ALTHOUGH THIS PART 'HOSE IS NOT USED BY TOYOTA COMPANY FOR LACK OF SAFETY. THE SUPERVISOR WAS NOT LISTENING AND DOES NOT CARE ABOUT HIS CONSUMERS LIVES INSTEAD HE SAID OH LUCKILY SOME BODY TOLD THE CAR IS SMOKING AND WE WILL DO SOMETHING ABOUT IF IT CAUGHT ON FIRE OR THERE IS LIFE LOST. THIS RESPOND IS TOTALLY UNACCEPTABLE HE ALSO REFUSE TO EMAIL ME A LETTER SAYING THIS PART OF THE CAR WAS NOT RECALLED ALTHOUGH IT DID.
Dec 04, 2017
STEERING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO A NEARBY FUEL STATION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL COOLING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE BELTS IN THE TENSIONING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY EXTENDED A WARRANTY, BUT WOULD NOT PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 100,600.
May 03, 2017
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE SLIP INDICATOR SENDS A FALSE POSITIVE WHICH CAUSES THE BRAKES TO APPLY AUTOMATICALLY WHEN I GO OVER 10 MPH. THE ROAD IS DRY, WEATHER CLEAR AND THERE IS NO POOR CONDITIONS FOR DRIVINGTHE VEHICLE IS UNSAFE BECAUSE WHILE I AM DRIVING IT CAN COME TO AN ABRUPT HALT AND THE VEHICLE BEHIND ME COULD CRASH INTO ME.THE VEHICLE OVERRIDES MY ATTEMPT TO ACCELERATE AND I AM SUBJECT TO THE 'COMPUTER'S DECISION TO BRAKE UNNECESSARILY. I HAD A DEALER LOOK INTO THIS AND THEY SAID IT WAS THE BRAKES. I HAVE ALWAYS BEEN A LOYAL TOYOTA CUSTOMER, BUT THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM SOME OF WHICH ARE ON YOUTUBE AND TOYOTA SEEMS TO BE UNWILLING TO ADDRESS THIS ISSUE. PLEASE HELP I NEED MY VEHICLE AND I NEED TO BE SAFE WHILE DRIVING.
Mar 17, 2017
AIR BAGS,STRUCTURE,WHEELS
1 complaint
SIDE IMPACT COLLISION BY CHEVY PICKUP ON A CITY STREET. VEHICLE WAS MOVING STRAIGHT AFTER STOPPING AT A STOP SIGN. DRIVER SIDE COMPLETELY DAMAGED, BUT NO AIRBAG DEPLOYED, NOT EVEN A SINGLE ONE.
Nov 09, 2016
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2007 TOYOTA SIENNA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS ABRUPTLY DEPRESSED BUT, DID NOT STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE SKID AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. UPDATED 08/02/16*LJ UPDATED 11/30/2017*JS
Jun 16, 2016
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
WE WERE DRIVING WHEN BACK CORNER WINDOW DETACHED FROM VEHICLE. NO ONE INJURED OR KILLED, BUT THAT EASILY COULD HAVE HAPPENED IF PEOPLE WERE IN VICINITY. SAME SITUATION HAPPENED WITH OTHER BACK SIDE WINDOW A FEW YEARS EARLIER ON FREEWAY, NEARLY STRIKING VEHICLE BEHIND US. TOYOTA WAS CONTACTED BUT REFUSED TO RECOGNIZE FAULTY DESIGN AS THEIR RESPONSIBILITY. I CHECKED INTERNET TO LEARN OTHER SIENNA VAN OWNERS EXPERIENCED SAME PROBLEM. PLEASE DOCUMENT AS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR KILLED DUE TO NEGLECT BY TOYOTA.
May 03, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
AS I WAS ACCELERATING ON A CITY STREET, GOING UPHILL, THE ACCELERATOR GOT STUCK IN THE PEDAL-DOWN POSITION AND THE CAR STARTED REVVING ON ITS OWN. AT THE TIME, I WAS GOING ABOUT 10-15 MPH AND THE CAR ACCELERATED TO ABOUT 25MPH BEFORE I WAS ABLE TO STOP IT. I QUICKLY REMOVED MY FOOT FROM THE ACCELERATOR AND STEPPED ON THE BRAKES WHICH SLOWED DOWN THE ACCELERATION, BUT DID NOT STOP THE REVVING OR THE ACCELERATION. I TAPPED THE ACCELERATOR WITH MY FOOT WHICH SEEMED TO LOOSEN THE ACCELERATOR (IT BECAME UNSTUCK) AND STOPPED THE REVVING OF THE ENGINE. I PULLED OVER TO CALM MYSELF BEFORE DRIVING ON. THIS WAS THE THIRD TIME I HAVE EXPERIENCED THIS; THE OTHER TWO TIMES HAPPENED ON THE FREEWAY AND WAS RESOLVED THE SAME WAY; BY STEPPING DOWN ON THE ACCELERATOR TO MAKE IT UNSTUCK. THE ACTION IS VERY SIMILAR TO THE EMERGENCY-BRAKE ENGAGE/DISENGAGE FUNCTION ON THE TOYOTA SIENNA.
Apr 28, 2016
EXTERIOR LIGHTING,AIR BAGS
1 complaint
AIRBAG LIGHT ON ALL THE TIME
Apr 21, 2016
LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM
1 complaint
2007 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD AND BACK DOOR LATCH HAS BECOME STICKY/ MELTING. *SMD
Mar 15, 2016
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I OPENED THE REAR DOOR AND IT WOULD NOT SHUT. I TOOK IT TO A MECHANIC THAT SENT ME TO A BODY SHOP WHO REFERRED ME TO THE DEALER. THE CENTER ASSEMBLY HINGE NEEDS TO BE REPLACED. THE DOOR CLOSED BUT HAD A CRACK AND TODAY WHEN MADE A LEFT TURN THE DOOR OPENED BY ITSELF. IMAGINE IF A CHILD WAS IN THE BACK SEAT!!!
Sep 15, 2015
STEERING,SUSPENSION
1 complaint
THE MAIN SPRING THAT SUPPORTED THE ENTIRE FRONT OF THE CAR JUST COLLAPSED AS I WAS ABOUT TO PARK MY CAR. THANK GOD IT DID NOT HAPPEN WHILE I WAS ON THE HIGHWAY. ALTHOUGH THERE WAS A SAFETY/SERVICE BULLETIN LISTED BY TOYOTA ON THIS PART THEY WOULD NOT COVER THE REPLACEMENT COST OF ALMOST $1500.
Sep 14, 2015
SUSPENSION,POWER TRAIN
1 complaint
OUR SIENNA IS A WELL MAINTAINED, LOW MILEAGE (JUST OVER 66,000 MILES) VEHICLE. AS OF AUGUST 30 OF THIS YEAR, THE TRANSMISSION PLANETARY GEARS HAVE TOTALLY FAILED, LEAVING THE VEHICLE AND US STRANDED OVER 100 MILES FROM HOME. THE ESTIMATE FOR A COMPLETE TRANSMISSION REBUILD FROM A REPUTABLE TRANSMISSION SPECIALTY SHOP IS $4500, WHICH IS MUCH LOWER THAN THE ESTIMATE OF $6500 THAT OUR TOYOTA DEALER GAVE US TO INSTALL A REMANUFACTURED TRANSMISSION. BASED ON THE NUMBER OF COMPLAINTS I HAVE READ ABOUT ON THE INTERNET, THIS PARTICULAR TRANSMISSION SEEMS TO HAVE HAD SIGNIFICANT PROBLEMS WITH EARLY FAILURES AROUND THE 65,000 MILE MARK. THIS REPAIR IS ON TOP OF A $1000 REPAIR JUST A MONTH AGO TO REPLACE BOTH OF THE REAR COIL SPRINGS. BOTH SPRINGS FAILED AT THE SAME TIME, WITH THE BOTTOM COIL RUSTING THROUGH AND FAILING AT THE BOTTOM SPRING SUPPORT. AS A MATERIALS ENGINEER MYSELF, I BELIEVE THIS IS A DESIGN OR PRODUCTION ISSUE WITH THESE SPRINGS, FOR BOTH TO FAIL IN THE EXACT SAME SPOT ON THE SAME COIL AT THE EXACT SAME TIME. (AND IT IS WORTH POINTING OUT THAT THIS VEHICLE HAS SPENT ITS LIFE IN NORTHERN VIRGINIA, A PLACE THAT DOES NOT HAVE MUCH SNOW, OR EXTENSIVE USE OF ROAD SALT.) ALSO, JUST ABOUT A YEAR AGO, WE HAD TO HAVE THE STEERING RACK REPLACED AT THE DEALER'S RECOMMENDATION, WHICH WAS ANOTHER $1000 REPAIR. SO IN A PERIOD OF JUST OVER A MONTH, THIS VEHICLE IS GOING TO HAVE ALMOST $6000 OF REPAIRS TO IT (NOT INCLUDING THE STEERING RACK REPAIR.) THIS IS COMPLETELY UNACCEPTABLE FOR A LOW MILEAGE VEHICLE, ESPECIALLY FOR A TOYOTA, WHICH ARE NORMALLY HIGHLY RELIABLE. THIS VEHICLE HAS BEEN MAINTAINED BY A REPUTABLE LOCAL TOYOTA DEALER, SO ALL OF THE RECORDS ARE AVAILABLE TO YOU.
Sep 09, 2015
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
I WAS NORTHBOUND ON INTERSTATE 15 IN UTAH AND NOTICED SMOKE COMING OUT FROM UNDERNEATH MY CAR. I PULLED INTO A FIRESTONE SERVICE CENTER WHERE THEY DIAGNOSED THE ISSUE TO BE A FAULTY OIL COOLER HOSE ASSEMBLY ON MY 2007 TOYOTA SIENNA MINI-VAN. I CONTACTED TOYOTA DEALER WHO SAID THAT THE PART HAD BEEN UPGRADED FROM A RUBBER HOSE TO A METAL HOSE THAT WOULD NOT BURST LIKE MINE HAD. I WAS NOT INFORMED OF THE OPTION TO UPGRADE PRIOR TO THIS INCIDENT AND IN FACT HAD HAD MY CAR INTO THE DEALER FOR AN OIL CHANGE THE WEEK BEFORE THIS INCIDENT. FIRESTONE SAID I WAS DOWN TO TWO QUARTS OF OIL REMAINING IN THE OIL PAN. I FEEL LUCKY THAT I DID NOT BURN UP MY ENGINE BY STOPPING BEFORE THE OIL PAN RAN DRY. ALSO, I AM LUCKY THAT I WAS DRIVING AND NOT MY WIFE WITH A CAR FULL OF KIDS AS THERE SEEMED TO BE A RISK OF A CAR FIRE BASED ON THE SMOKE. I AM WONDERING NOW JUST HOW SAFE AND RELIABLE MY CAR IS AND WHAT OTHER PROBLEMS TOYOTA IS AWARE OF THAT THEY HAVE NOT YET TOLD ME ABOUT ON MY YEAR MAKE AND MODEL. BY THE WAY IT KIND OF RUINED THE FAMILY VACATION WE WERE JUST STARTING.
Jun 01, 2015
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
RE; RECALL 14V273000, NEVER HAD A FAILURE,HAD ORIGINAL RECALL DONE YET SERVICE DEPT CUT OFF SPARE TIRE CARRIER CABLE AND RELOCATED SPARE TIRE TO INSIDE OF VEHICLE. WIFE IS HANDICAPPED AND WE CANNOT USE THE REAR OF THE VEHICLE TO TRANSPORT HER MOBILITY SCOOTER. I BELIEVE WAITING 7+ MONTHS FOR A FIX IS UNREASONABLE, ESPECIALLY SINCE SPARE TIRES HAVE BEEN LOCATED UNDER VEHICLES FOR DECADES.I WOULD HOPE TOYOTA COULD COME UP WITH A FIX INSTEAD OF SITTING AROUND AND DOING NOTHING ! *TR
May 04, 2015
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR WINDOWS AND VENT WINDOWS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PART NEEDED TO DO THE REPAIR WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED. 5/28/15 *TA UPDATED 10/05/2017*CN
Apr 13, 2015
STRUCTURE,ENGINE
1 complaint
ON 4/10/15, I TOOK THE VEHICLE TO MOTOR IMPORTS SERVICE CENTER FOR PREARRANGED WARRANTY SERVICE WORK ON THE VEHICLE. MOTOR IMPORTS DECLINED TO PERFORM THE WARRANTY WORK, ALLEGING THAT THE VEHICLE WAS "TOO DIRTY" TO PERFORM, EVEN THOUGH AT LEAST TWO OF THE RECALLS WOULD INVOLVE NO AREA OF THE INTERIOR. WITH RESPECT TO THE INTERIOR, THE SHIFT ASSEMBLY WAS ALLEGEDLY "BLOCKED" BY A NEWSPAPER ON THE CONSOLE, AS WELL AS PENS IN THE ASHTRAY AND CD'S IN THE CONSOLE, AND FOR THIS, THEY CLAIMED THEY COULD NOT PERFORM THE WORK. IN ADDITION TO THE ABOVE RECALLS, THEY WERE TO INSPECT THE DASHBOARD FOR A FOURTH RECALL INVOLVING PREMATURE DEGRADATION OF THE ASSEMBLY, WHICH THEY DECLINED TO PERFORM AS WELL. *TR
Apr 10, 2015
SUSPENSION,STRUCTURE,TIRES
1 complaint
RECALL OVER A YEAR AGO TO HAVE CABLE HOLDING SPARE TIRE REPLACED. CALLED DEALER OVER THREE TIMES,CALLED TOYOTA AND NTSB,NO ONE SEEMS TO CARE,BUT SPARE TIRE IS NOT INSTALLED BACK IN ITS PROPER PLACE AFTER A YEAR. *TR
Mar 02, 2015
STEERING,WHEELS
1 complaint
WHEN I DRIVE MY CAR OR MAKE TURNS I HEAR A RUBBING SOUND. MY MECHANIC TELLS ME THAT THE WHEEL BEARING HUBS NEED TO BE REPLACED OR THE WHEELS WILL EVENTUALLY FALL OFF. PROBABLY DUE FROM WHERE AND TARE. I DON'T UNDER WHY THIS WOULD BE AN ISSUE AND WHY SO SOON ON THIS CAR. *TR
Jan 31, 2015
STRUCTURE,WHEELS,UNKNOWN OR OTHER
1 complaint
I WAS PARALLEL PARKING, BACKING INTO A PARKING SPACE ON A LONG BRIDGE IN A DOWNTOWN/BUSY AREA. WHEN I TAPPED THE ACCELERATOR LIGHTLY TO BACK UP, MY VAN SUDDENLY LURCHED BACK (IN REVERSE), ACCELERATING SO QUICKLY I FELT LIKE I WAS IN A ROCKET SHIP BEING LIFTED INTO THE AIR. MY WHEEL WAS TURNED IN PREPARATION FOR BACKING INTO THE SPACE. AT A BREAKNECK SPEED, MY VAN ACCELERATED IN REVERSE, LURCHING UP A LARGE CONCRETE STEP (ALL 4 TIRES), SQUEALING ERRATICALLY. THEN IT CONTINUED ACROSS A WIDE SIDEWALK/PEDESTRIAN AREA, THE BUMPER HITTING THE BRIDGE, IMMEDIATELY KNOCKING ABOUT 20 FEET OF A CONCRETE RAILING FROM THE BRIDGE INTO THE RIVER BELOW. LUCKILY, MY WHEELS BASICALLY BOUNCED OFF THE BOTTOM PORTION OF THE BRIDGE, WHICH WAS SECURED BY A LARGE CONCRETE BLOCK AT THE BASE OF THE BRIDGE. THIS ALL HAPPENED IN ABOUT 1 SECOND... IT DIDN'T TAKE LONG. THE FIRST THING I TRIED WHEN THIS HAPPENED WAS HIT THE BRAKES. THEY DIDN'T MOVE. IT WAS LIKE THEY WERE LOCKED. AS MY VAN BOUNCED FORWARD AFTER IT BOUNCED OFF THE CONCRETE BLOCK, I WAS ABLE TO GET IT INTO PARK. I AM LUCKY THERE WERE NO PEDESTRIANS ON THE BRIDGE, AS THEY WOULD HAVE BEEN CRUSHED IMMEDIATELY BY THE CONCRETE, AND THROWN INTO THE RIVER BELOW. I'M ALSO INCREDIBLY FORTUNATE MY VAN DIDN'T CONTINUE IN REVERSE, PLUNGING ITSELF, AND ME, INTO THE RIVER. IT WAS A HARROWING EXPERIENCE AND TWO WEEKS LATER, I AM STILL NOT QUITE PAST IT. I AM A SAFE DRIVER AND THIS IS MY FIRST "REAL" ACCIDENT IN 25+ YEARS OF DRIVING. MY VAN IS TOTALED. *TR
Sep 29, 2014
STRUCTURE,TIRES,WHEELS
1 complaint
MY SPARE TIRE FELL OFF MY VEHICLE WHILE I WAS DRIVING ON I91 IN VERMONT BETWEEN EXITS 5 AND 6 . THE VEHICLE FOLLOWING ME, WHICH WAS BEING DRIVEN BY MY HUSBAND, STRUCK THE TIRE. IT BECAME LODGED UNDER HIS CAR DAMAGING THE AIR CONDITIONING SYSTEM. AT THE TIME OF THE INCIDENT WE DID NOT REALIZE THAT IT WAS THE TIRE FROM MY CAR. WE PULLED OVER TO THE SHOULDER WE WERE ABLE TO DISLODGE THE TIRE AND CONTINUED ON.AFTER DISCUSSING WHAT HAPPENED AND INSPECTING THE CAR DID WE REALIZE THAT IT WAS MY SPARE. THERE WAS A RECALL FOR THIS COMPLETED BY TOYOTA IN 2011. THIS IS A VERY DANGEROUS SITUATION WITH THESE CARS AND WERE VERY FORTUNATE THAT SOMETHING WORSE DID NOT OCCUR. WE REPORTED IT TO TOYOTA AND ARE VERY DISAPPOINTED IN THEIR RESPONSE SO FAR. *TR
Aug 16, 2014
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AFTER A SHORT TRIP, 5 MILES, I WAS BACKING INTO MY DRIVEWAY WHEN I NOTICED SOME FLUIDS ON THE CEMENT. I CHECKED THE LIQUID AND WAS NOT SURE IF IT WAS COOLANT OR TRANSMISSION FLUIDS SO I CALLED MY MECHANIC AND HE RECOMMENDED THAT I SHOULD HAVE IT TOWED IN .IT TURNS OUT THAT THE PROBLEM WAS THAT A CONNECTOR AT THE BOTTOM OF THE RADIATOR CRACKED AND WAS MIXING THE COOLANT WITH THE TRANSMISSION FLUID ,IT APPEARS THAT A DEFECTIVE FITTING WAS THE PROBLEM. IT COST ME $977.3 TO REPLACE THE RADIATOR AND FLUSH THE TRANSMISSION. MY MECHANIC SAID IF I WOULD HAVE CONTINUED DRIVING WITH THESE 2 FLUIDS MIXING I WOULD HAVE DAMAGED THE TRANSMISSION BEYOND REPAIR FOR A BILL OF $3,000. MORE IF THIS IS A COMMON PROBLEM ON THESE CARS PEOPLE SHOULD AT LEAST BE NOTIFIED WHAT TO WATCH FOR OR BETTER YET REPAIRED BY THE COMPANY. *TR
Jan 10, 2013
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
ON MON 10/22/2012 AT 11:15 AM I EXPERIENCED SUDDEN UNCONTROLLED ACCELERATION DRIVING MY VAN. I WAS TRAVELING ON I-696E IN DETROIT AT A CONSTANT 70MPH, THEN SLOWED TO 45MPH DUE TO CONSTRUCTION. AS TRAFFIC CLEARED THE CONSTRUCTION, I PUSHED THE ACCELERATOR PEDAL TO PASS A SEMI-TRUCK. I FELT THE ACCELERATOR CONTINUE TO DEPRESS, I COMPLETELY PULLED MY FOOT OFF BUT THE PEDAL DID NOT COME BACK NOR DID THE VEHICLE SLOW DOWN. RATHER, IT DID JUST THE OPPOSITE AND CONTINUED TO ACCELERATE. I ATTEMPTED TO BRAKE HARD WITH NO RESPONSE--THE VEHICLE DID NOT SLOW DOWN. THEN I PUT THE VAN IN NEUTRAL TO SLOW DOWN THE ENGINE WITH NO RESULTS, THE VAN CONTINUED INCREASING 60+MPH WITH NO FOOT ON ACCELERATOR. THIS IS WHEN I BECAME EXTREMELY FRIGHTENED. THE VEHICLE WAS PULLING FROM SIDE TO SIDE. I LOOKED DOWN TO SEE IF THERE WAS ANY INTERFERENCE FROM THE FLOOR MAT AND NONE WAS SEEN. I TAPPED GAS PEDAL - NO RESPONSE. NEXT I PUT VAN BACK IN DRIVE AND BRAKED --NO RESPONSE AGAIN. THEN I DOWNSHIFTED TO 4TH, THE ENGINE DID NOT SLOW, AND FURTHER DOWNSHIFTED TO 3RD GEAR. FINALLY, THE ENGINE RESPONDED AND SLOWED. I USED THE GAS PEDAL CAUTIOUSLY AS I THEN SHIFTED TO 4TH SO THAT I COULD EXIT THE FREEWAY. I PARKED AT MY OFFICE & IMMEDIATELY CALLED MY HUSBAND FIRST AND EXPLAINED WHAT HAPPENED AND I THEN IMMEDIATELY CALLED THE OUR TOYOTA SUBURBAN DEALER. THEY TOLD ME TO BRING IT IN FOR INSPECTION. I WAS STILL SHAKING WHEN I BROUGHT THE VEHICLE IN AND EXTREMELY UPSET. AFTER TWO INSPECTIONS, THEY STATED SUDDEN ACCELERATION WAS CAUSED BY THE FLOOR MAT. ALTHOUGH THIS SEEMS REASONABLE, IT DOES NOT EXPLAIN WHY BRAKES FAILED TO OVERCOME THE ENGINE, AND SHIFTING TO NEUTRAL FAILED TO DISENGAGE THE TRANSMISSION. THE VEHICLE SCARES ME TO DEATH. I DO NOT KNOW WHAT TO DO NEXT. I CONSIDER MYSELF A SERIOUS WITNESS AS A REGISTERED NURSE (RN/BSN) WITH 20 YR MANUAL DRIVING. REF TOYOTA CASE #[XXX] AND #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 08, 2012
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
2007 TOYOTA SIENNA REAR DOOR LATCH RUBBER ASSEMBLY HAS MELTED AND BECOMES HOT TO THE TOUCH. APPEARS TO BE A FIRE ISSUE. A RELATIVE WITH THE SAME MAKE AND MODEL IN THE MARYLAND AREA REPORTS THE SAME PROBLEM. NUMEROUS INCIDENTS ONLINE REPORT THE SAME PROBLEM, WITH A DISTURBING ISSUE OF THE REAR TAIL GATE INOPERABLE IN FREEZING WEATHER. WHICH WOULD APPEAR TO BE ANOTHER SAFETY ISSUE OF RETRIEVING INDIVIDUALS IN AN EMERGENT SITUATION. *TR
Nov 04, 2012
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
RACK AND PINION BELLOWS ON THE PASSENGER SIDE TORN DUE TO COMING INTO CONTACT WITH THE ADJACENT FUEL/VAPOR LINE; (OBSERVED WHILE CHANGING THE TIRE.). BELLOWS RUBS AGAINST THE FUEL/VAPOR LINE WHEN VEHICLE TURNS LEFT. VEHICLE SERVICED REGULARLY BY THE DELIVERING DEALER; DEFECT NOT REPORTED TO ME. *TR
Oct 16, 2012
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RIGHT FRONT SEAT AIR BAG AND WIRING HARNESS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Feb 09, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT A WARNING LIGHT ON THE INSTRUMENT PANEL WAS ILLUMINATED BUT THE CONTACT COULD NOT RECALL WHAT EXACT LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THAT THE COMPUTER WOULD HAVE TO BE REPLACED BECAUSE THE WIRES WERE DAMAGED. THE CONTACT STATED THAT THE DAMAGE WAS DUE TO MICE ENTERING THE VEHICLE AND CHEWING THE WIRES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 03/05/12*LJ
Jan 24, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
ENGINE/POWERTRAIN HESITATES FOR 1-3 SECONDS WHEN ACCELERATING SLOWLY, OR ACCELERATING QUICKLY AFTER SLOWING DOWN SUCH AS WHEN SLOWING DOWN IN AN INTERSECTION, MAKING A TURN, OR IN SLOW TRAFFIC. ENGINE HAS PISTON SLAP FOR 3-5 MINUTES AFTER A COLD START IN WEATHER BELOW 40 F. THE SLAP BECOMES LOUDER WITH COLDER TEMPS. SHIFTING INTO GEAR WITH A COLD ENGINE CAN CAUSE THE VEHICLE TO LURCH DUE TO HIGH IDLE. DRIVER MUST HAVE FOOT FIRMLY ON BRAKE BEFORE SHIFTING INTO GEAR. PROBLEM DIMINISHES IF ENGINE IS ALLOWED TO WARM FOR 45-60 SECONDS. WHEN PARKING, THE DRIVER MUST KEEP THE BRAKE FULLY DEPRESSED, SHIFT INTO PARK, PAUSE 1-2 SECONDS BEFORE RELEASING BRAKE. IT SEEMS THERE IS A BRIEF DELAY BETWEEN GEAR LEVER BEING PLACED INTO PARK, AND POWERTRAIN ACTUALLY GOING INTO NEURAL/PARK POSITION. RELEASING THE BRAKE TOO SOON WILL ALLOW VEHICLE TO ROLL AHEAD 3-6 INCHES. *TR
Nov 20, 2011
EXTERIOR LIGHTING
1 complaint
2007 TOYOTA SIENNA. LOW BEAM HEADLAMPS CONTINUE TO BURN OUT. DRIVERS SIDE 2 TIMES SINCE DECEMBER 2009. PASSENGER SIDE 4 TIMES SINCE DECEMBER 2009. *TR
Nov 19, 2010
VISIBILITY,STRUCTURE,SEATS
1 complaint
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING THE VEHICLE AT ANY SPEED THE CONTACT NOTICED THAT THE REAR WINDOW ON THE PASSENGER SIDES BLIND SPOT WAS VERY SMALL AND MADE IT DIFFICULT TO SEE SMALL CARS. THE FAILURE WAS NOT DIAGNOSED. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 51 AND THE CURRENT MILEAGE WAS 30000. UPDATED 09/28/10 *BF THE CONSUMER ALSO STATED THE REAR SEAT WERE VERY HIGH. UPDATED 10/01/10
Jul 23, 2010
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
I WAS PULLING UP INTO MY GARAGE DRIVEWAY, AND APPLIED THE BRAKE AND THEN WITHOUT ANY KIND OF WARNING MY TOYOTA 2007 SIENNA STARTED ACCELERATING AND I COULDN'T STOP IT, EVEN THOUGH I WAS PRESSING ON THE BRAKE AS HARD AS I COULD. IT RAN THROUGH MY GARAGE DOOR AND TOOK OFF HALF OF THE GARAGE HOUSING ON THE LEFT SIDE, AND THEN IT RAMMED INTO THE WALL SEPARATING THE GARAGE FROM THE HOUSE. OUT OF DESPERATION I SHIFTED FROM DRIVE TO PARK AND THAT FINALLY STOPPED THE VAN. SO FAR WE ARE AWAITING AN INVESTIGATION, IN THE MEANTIME THOUGH OUR LIVES ARE IN LIMBO BECAUSE OF THIS. *TR
Jul 20, 2010
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
THE INSTALLED DVD NAVIGATION SYSTEM IN OUR SIENNA HAS FAILED. THIS IN IT'S SELF IS NOT A SAFETY CONCERN, BUT IT'S FAILURE HAS ALSO CAUSED THE BACK-UP CAMERA TO BECOME INOPERATIVE. WE USE THIS EXTENSIVELY AND THE SUDDEN LOSS OF IT IS ALMOST AS BAD AS LOOSING ALL YOUR REAR VIEW MIRRORS. *TR
Jul 15, 2010
VISIBILITY,INTERIOR LIGHTING
1 complaint
DASH BOARD LIGHTS ILLUMINATING THE VEHICLE'S SPEED. TURNS OFF WHEN THE LIGHTS ARE TURNED ON. THIS IS A SAFETY HAZARD. WHILE DRIVING AT NIGHT THE SPEEDOMETER IS NOT VISIBLE. ALSO THE RADIO IS NOT VISIBLE. WE PLAN TAKING CAR IN NEXT WEEK. *TR
Apr 17, 2010
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA WHICH WAS MODIFIED FOR DISABLED PERSONS. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE DRIVER WAS ABLE TO SAFELY DRIVE THE VEHICLE HOME WITHOUT THE FAILURE REOCCURRING. THE CONTACT STATED THAT THE BRAKES ON THE VEHICLE HAD ALWAYS NEEDED HEAVY PRESSURE TO BRAKE PROPERLY. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO AN AUTHORIZED DEALERSHIP. THE BRAKES WERE REPAIRED BUT THE SUDDEN ACCELERATION PROBLEM WAS NOT ADDRESSED. THE FAILURE HAS NOT OCCURRED SINCE THE VEHICLE WAS RETURNED TO THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.
Mar 26, 2010
SERVICE BRAKES, ELECTRIC,EQUIPMENT
1 complaint
TOYOTA SIENNA 2007 HAVING BRAKE PROBLEMS IN 2008 I HAVE BRAKE PROBLEMS SO I TAKE IT TO DEALER THEY CHANGED ALL BRAKE PARTS NOW I HAVE SAME PROBLEM PLS HELP ME IN THIS. *TR
Mar 03, 2010
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
MY BRAKE MASTER CYLINDER HAS HAD TO BE REPLACED 4 TIMES IN THE LAST 2.5 YEARS. I WAS TERRIFIED WHEN MY BRAKES WOULD NOT MY BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. SINCE I AM A DISABLED DRIVER WHO CANNOT TRANSFER IN AND OUT OF MY WHEELCHAIR ON MY OWN MADE IT EXTREMELY WORSE! THE FIRST TIME THE VAN HAD 5000 MI ON IT. THE SECOND TIME WITH WITHIN 25 MI AND A DAY AFTER I PICKED IT UP FROM THE DEALERSHIP! THE DEALERSHIP COVER IT UNDER MY WARRANTY FOR THE FIRST 2 TIMES IN MAY OF '08. NOW THAT IT HAPPENED AGAIN. I WAS TOLD THAT IT WAS NOT COVERED UNDER MY WARRANTY BECAUSE MY VAN WAS MODIFIED, BUT IT HA 24,000 MI AND 2.5 YEAR OLD. THE BRAKE MASTER CYLINDER WAS NOT TAMPERED WITH DURING THE CONVERSION PROCESS AND IS A TOYOTA PART. THERE WAS AN INVESTIGATION DONE TO FIND OUT WHO WAS AT FAULT. IT WAS DETERMINED THAT TOYOTA'S PART WAS DEFECTIVE BUT THE DEALERSHIP STILL REFUSE TO WARRANTY IT! THE DEALERSHIPS ARE UNWILLING TO EVEN HELP US FIND A SOLUTION. NOW I'M FORCED PAY 1000.00+ TO FIX IT WHEN IT SHOULD BE COVER UNDER WARRANTY. I AM FORCED TO FIX IT BECAUSE IT'S MY ONLY MEANS OF TRANSPORTATION! MY FAMILY AND I ARE EXTREMELY UPSET WITH THE SERVICE AND DIFFICULTIES WE ARE RECEIVING. I WOULD THINK THAT IF THE PROBLEM IS NOT TOYOTA'S FAULT, THEN SHOULD GO THE EXTRA MILE TO HELP RESOLVE IT INSTEAD OF LEAVING THEIR CUSTOMERS OUT IN THE COLD! TERRIBLE WAY TO DO BUSINESS! *TR
Feb 25, 2010
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
ON AUGUST 11, 2007, MY FAMILY EXPERIENCED A HEAD ON COLLISION. WE WERE DRIVING A 2007 TOYOTA SIENNA. MY HUSBAND WAS DRIVING AND DIED AT THE SCENE. THE INVESTIGATION NEVER FOUND ANY REASON FOR THE CAUSE OF THE ACCIDENT. MY HUSBAND CROSSED THE CENTER LINE WHILE GOING ROUND A SLIGHT CURVE. HE WAS 47, POOR WEATHER WAS NOT ISSUE. IF THE ACCELERATOR ON THE SIENNA MALFUNCTIONED AND DID NOT RESPOND, THAT COULD DEFINITELY HAVE BEEN A FACTOR. OUR VAN HAD LESS THAN 3000 MILES ON IT. WE PURCHASED IN MAY 11, 2007. THE AUTOPSY FOR MY HUSBAND CAME BACK NEGATIVE FOR ANY MEDICAL CONDITION CONCERN. PLEASE INVESTIGATE OUR ACCIDENT REPORT AND BE SURE THE SAFETY AND RELIABILITY OF SIENNA'S IS SOUND. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 08/24/10 UPDATE 9/19/2011*CW
Feb 11, 2010
STRUCTURE,EQUIPMENT
1 complaint
BOTH SLIDING SIDE DOORS FAIL TO CLICK TO STAY IN OPEN POSITION. HAPPENS OFTEN EVEN ON FLAT SURFACES. *TR
Dec 15, 2009
FUEL SYSTEM, OTHER
1 complaint
WHILE DRIVING ON THE HIGHWAY AT 70 MPH, VEHICLE LOST POWER. NO RESPONSE WHEN THROTTLE WAS PRESSED. SHIFTED VEHICLE TO NEUTRAL AND TRIED TO RESTART VEHICLE WITH NO RESPONSE. PULLED TO SIDE OF ROAD AND NOTICED A HEAVY GASOLINE SMELL. TRIED TO RESTART VEHICLE, LOOKED UNDER VEHICLE AND NOTICED GASOLINE POURING OUT FROM THE FRONT DRIVER SIDE UNDERNEATH THE VEHICLE ENGINE COMPARTMENT. SHUT VEHICLE OFF AND REMOVED FAMILY FROM VEHICLE. CALLED TOWING COMPANY, VEHICLE WAS TOWED TO MARK HIPPS GARAGE AND TOWING SERVICE IN NEWBERRY, SC. EXAMINATION OF VEHICLE NOTED THAT A FITTING ON THE FUEL LINE GOING TO THE ENGINE HAD COME LOOSE. TECHNICIAN REFITTED AND TIGHTENED CONNECTION. CONTACTED GREENVILLE TOYOTA SERVICE CENTER IN GREENVILLE, SC. THEY STATED THERE WERE NO RECALLS ON THIS TYPE OF FAILURE.
Jun 12, 2007
Frequently Asked Questions
How many problems does the 2007 TOYOTA Sienna have?
The 2007 TOYOTA Sienna currently has 363 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2007 TOYOTA Sienna?
The most common problems reported for the 2007 TOYOTA Sienna are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2007 TOYOTA Sienna problem data come from?
All problem and complaint data for the 2007 TOYOTA Sienna comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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