2009 TOYOTA Sienna Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
206
Complaints Reported
Complaints by Component
STRUCTURE
70 complaints
THE DRIVER SIDE SLIDE DOOR AFTER I OPENED IT , THE CABLE THAT CONTROLS THE OPEN AND SHUT BROKE. THE VAN WAS NOT RUNNING OR MOVING I HAD JUST OPENED THE DOOR THEN HEARD IT SNAP
Nov 04, 2018
ELECTRICAL DRIVER SIDE DOOR CABLE GOT SNAPPED. LOOKS LIKE OTHER TOYOTA SIENNA OWNER FACE SAME ISSUE. COMPANY KNOWS THE ISSUE AND ENHANCEMENT WARRANTY 10 YEARS FROM THE DATE-OF-FIRST-USE OR 150,000 MILES (WHICHEVER OCCURS FIRST). CURRENTLY MY CAR IS 10 YEARS AND 5 MONTHS AND LESS THAN 95000 MILES. THEY DECLINE. IF PARTS ARE FAULTY THAN COMPANY SHOULD ABLE TO REPAIR REGARDLESS OF YEAR OR MILEAGES.
Oct 18, 2018
THE PASSENGER SIDE DOOR CABLE BROKE & AUTO SLIDE DOOR NO LINGER WORKS. STATIONARY.
Oct 18, 2018
MY NAME IS [XXX], SINCE YOUNG UNTIL NOW I HAD BOUGHT TOTAL 7 TOYOTA VEHICLES IN MY LIFE. MY TOYOTA SIENNA 2009 HAS PROBLEM WITH THE POWER SLIDE DOOR THAT IT OPEN AND CLOSE BY IT SELF A FEW TIMES WHILE I VACUUM THE RUG OF FLOOR TODAY. THE CAR WAS AT PARKED AND ENGINE IS OFF. ALSO I FOUND THE CABLES ON THE SLIDE DOOR HUNG OUT EXPOSED ON THE SIDE OF THE DOOR EDGE. PLEASE SEE PICTURE ATTACHED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 12, 2018
PASSENGER SLIDING DOOR WON'T CLOSE WITH BOTH POWER MOTOR AND MANUALLY. IT'S STUCK OPEN. I CALLED TOYOTA CORPORATE OFFICES TO GET ASSISTANCE AND THEY STATED THAT THE WARRANTY ENHANCEMENT JUST EXPIRED 1 MONTH AGO. DO NOT KNOW HOW TO GET THE VAN DOOR UNSTUCK. IT JUST HAPPENED TODAY, OR I WOULD'VE CALLED 1 MONTH AGO. VERY FRUSTRATED, CANNOT DRIVE VEHICLE. IT HAPPENED IN MY DRIVEWAY, VEHICLE WAS STATIONARY.
Apr 27, 2018
+ 65 more complaints for this component
UNKNOWN OR OTHER
24 complaints
BOTH SIDES POWER SLIDING DOORS HAD A CABLE BROKEN THAT ACTIVATES AUTOMATIC DOOR FUNCTION, IT ALSO OBSTRUCTS MANUALLY OPENING DOORS CREATING AN EGRESS HAZARD. BOTH DOORS CAN ONLY BE MANUALLY OPENED PARTIAL WAY. AVERAGE PERSON ENTERS/EXITS REAR SEATS WITH GREAT DIFFICULTY DUE TO THE SLIDING DOOR OBSTRUCTION.
Jan 23, 2020
ON MARCH 19, 2019 THE SUNROOF AND SUNROOF COVER FLEW OFF MY VEHICLE AS I WAS DRIVING ON A HIGHWAY. MY LOCAL TOYOTA DEALERSHIP HAD NO IDEA WHY THIS WOULD HAPPEN. I FOUND OUT AFTER SPEAKING TO MY CAR INSURANCE COMPANY THAT THERE IS A RECALL FROM WEBASTO, THE MANUFACTURER OF THE SUNROOF. THE VEHICLE MANUFACTURERS SHOULD BE 100% AWARE OF THIS AND SENDING OUT NOTICES TO OWNERS. THIS COULD HAVE KILLED SOMEONE AND WEBASTO IS FORCING CUSTOMERS TO USE A REPAIR FACILITY THEY CHOOSE. TOYOTA SHOULD BE ISSUING RECALL NOTICES AND REPAIRING THESE VEHICLES ASAP BEFORE SOMEONE IS KILLED.
Mar 23, 2019
THE PASSENGER DOOR CABLE ASSEMBLY SNAPPED CAUSING THE DOOR TO SLAM SHUT ON MY CHILD'S LEG WHILE ENTERING THE VEHICLE. WE WERE PARKED IN A PARKING LOT, THE KEYS WERE NOT IN THE IGNITION. THE CAR WAS PARKED ON A SLIGHT DECLINE WITH THE REAR OF THE CAR SLIGHTLY HIGHER THAN THE FRONT. THE DOOR WAS NEVER ENGAGED TO CLOSE, IT SLAMMED SHUT ON ITS OWN.
Aug 14, 2018
VEHICLE ACCESSORY. I HAVE PURCHASED A HARMAR AL625 SCOOTER LIFT, PURCHASED THROUGH SPINLIFE (DON'T KNOW WHICH COMPANY IS RESPONSIBLE). THE INSTALLATION INSTRUCTIONS DO NOT MATCH THE HARDWARE PROVIDED, CREATING THE POSSIBILITY OF INJURY OR VEHICLE DAMAGE DUE TO INCORRECT INSTALLATION. SPECIFICALLY, THE INSTRUCTIONS CALL FOR USE OF 2 "MOUNTING BARS", USED TO AVOID DRILLING HOLES IN THE VEHICLE. ONLY 1 MOUNTING BAR WAS SUPPLIED, ALONG WITH OTHER HARDWARE TO APPARENTLY BE USED IN PLACE OF THE SECOND BAR. THIS IS POSSIBLY REQUIRED DUE TO THE 3RD ROW SEATING MOUNTS OF THE SIENNA. THERE ARE NO INSTRUCTIONS FOR MOUNTING THE ALTERNATE HARDWARE, NOR HAVE I BEEN ABLE TO FIND ANY ON THE HARMAR AND SPINLIFE WEBSITES. ATTEMPTS TO CONTACT BOTH COMPANIES HAVE SO FAR BEEN FRUITLESS.
Jul 18, 2018
THE SLIDING DOORS OPEN AND CLOSE BUY A PUSH OF A BOTTON BUT WHEN SOMETHING GETS IN THE WAY THE DOOR STILL SHUT IT DOESN'T STOP MY 3 YR OLD DAUGHTER HAND WAS IN THE WAY WHEN THE DOOR WAS CLOSING BY TIME I GOT TO HER FINGERS WERE PINNED AN THIS HAPPEN TO MY SON MY SONS FRIEND HEAD U HAVE TO HIT THE DOOR TO STOP IT. I DON'T FEEL THAT IS SAFE AT ALL.
Mar 29, 2018
+ 19 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
Vehicle has an unknown electrical draw this draining the battery every night, making vehicle unusable even in emergency. Mechanic has confirmed draw but is unable to find short.
Sep 19, 2022
SLIDING SIDE DOORS OPEN ON OWN. BUTTON FAILS TO ENGAGE PREVENTING DOOR FROM CLOSING. HAPPENED MULTIPLE TIMES AFTER PULLING INTO A PARKING SPOT AND PUTTING THE CAR IN PARK. BOTH TIMES IT HAS BEEN THE PASSENGER SIDE SLIDING DOOR.
Aug 21, 2018
IN LATE 2016, THE DRIVER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. IN APRIL 2017, THE PASSENGER SIDE REAR SLIDING DOOR POWERED CABLE/MOTOR ASSEMBLY BROKE. TOYOTA REFUSES TO COVER THE COSTS OF THE REPAIR. THE DOOR IN 2017 BROKE JAMMED IN THE OPEN POSITION, REQUIRING ASSISTANCE TO CLOSE IT TO GET HOME WITH CHILDREN IN THE CAR. ONCE CLOSED, THE DOOR WOULD NOT OPEN, CAUSING A SAFETY CONCERN. THE VEHICLE WAS IN A PARKING LOT WHEN THIS OCCURRED.
Nov 06, 2017
PASSENGER SIDE SLIDING DOOR STOPPED WORKING AND THE BEEPER IS ON AT ALL TIMES. LOCAL DEALER STATED THAT THE COST OF REPAIR WOULD BE UP TO $3300.00. IS THERE A MORE COST EFFECTIVE OPTION FOR ME?
Oct 20, 2017
2009 TOYOTA SIENNA, DRIVERS SIDE REAR PASSENGER DOOR CABLE BROKE AND INITIALLY LEFT THE DOOR IN THE OPEN POSITION IN A MALL PARKING LOT. ONCE CLOSED MANUALLY TO TRAVEL HOME, THE DOOR WAS LEFT JAMMED IN THE CLOSED POSITION UNTIL WE ARRIVED HOME. I HAD TO CUT THE CABLE ASSEMBLY OUT TO SIMPLY REMOVE THE SAFETY HAZARD FOR MY 3 YOUNG DAUGHTERS. ATTEMPTED TO HAVE THE DOOR REPAIRED AT A LOCAL SHOP WHICH WAS UNABLE AND CHECKED WITH TOYOTA THEMSELVES. TOYOTA'S RESPONSE WAS THAT THE NEW CABLE/MOTOR ASSEMBLY WAS UPGRADED AND ONLY AVAILABLE THROUGH TOYOTA FOR $1300(+LABOR), I CONTACTED TOYOTA CORPORATE WHO HELPED MINIMALLY WITH THE BILL TO GET IT FIXED. STILL COSTS ME OVER $1100 TO GET A FUNCTIONING DOOR AND REMOVE A HUGE SAFETY CONCERN ON A VEHICLE WHERE I PAID INITIALLY FOR THE FEATURE.
Dec 21, 2016
+ 7 more complaints for this component
TIRES
10 complaints
HAD FIRESTONE AUTO CARE INSTALL 4 BRAND NEW TIRES ON VEHICLE AT 9AM ON 11/3/17. THAT AFTERNOON WHILE TRAVELING ON INTERSTATE LEFT FRONT TIRE BLEW OUT. TOOK VEHICLE TO FIRESTONE NO INDICATION THAT VEHICLE HAD HIT SOMETHING AND NO PUNCTURES IN TIRE. FIRESTONE REPLACED THE TIRE. ON 11/717 WHILE TRAVELING ON LOCAL ROAD THE LEFT REAR TIRE SUDDENLY LOST ALL AIR AND WENT FLAT. ONCE AGAIN NO INDICATION THAT THE VEHICLE HIT ANYTHING AND NO PUNCTURES IN TIRE. I DEMANDED A FULL REFUND FROM FIRESTONE WHICH THEY AGREED TO PROVIDE. I TOOK THE VEHICLE ELSEWHERE AND HAD TIRES REPLACED WITH A DIFFERENT BRAND.
Nov 10, 2017
THE BEADS ON COOPER CS 5 TIRES ARE BULGING ON THE SIDE WALLS CAUSING BLOW OUTS AT HIGHWAY SPEEDS. NUMEROUS COMPLAINTS ON INTERNET REGARDING THIS ISSUE. THE LOCAL COOPER TIRE DEALER AND COOPER MANUFACTURER ARE DENYING THESE ISSUES. THEY BOTH STATE IT IS THE WAY THE SHOP IS MOUNTING AND BALANCING THE TIRES. IF THAT WAS THE CASE, WE WOULD HAVE ISSUES WITH GOODYEAR, FIRESTONE, BF GOODRICH, CONTINENTAL, ETC TIRES. THE COOPER MANUFACTURER IS TRYING TO SAY THAT THE COOPER CS 5 TIRES ARE SENSITIVE. AS STATED SHOPS FROM KANSAS, FLORIDA, NEW YORK, ETC ARE COMPLAINING OF THE SAME ISSUE
Jun 26, 2017
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V273000 (TIRES). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
May 05, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mar 30, 2015
IT HAS BEEN 4 YEARS AND TOYOTA HAS STILL NOT PROVIDED A SOLUTION TO THE SPARE TIRE (UNDER VEHICLE MOUNT) RECALL. WHY ARE YOU GIVING THEM SO MUCH TIME TO SOLVE THIS ISSUE???? THIS TIRE SITS IN THE TRUNK AND TAKES UP VALUABLE SPACE. YOU MUST PUT PRESSURE ON THEM TO RESOLVE THIS ISSUE. IT SHOULD NOT TAKE 4 YEARS TO RESOLVE. *TR
Mar 30, 2015
+ 5 more complaints for this component
STEERING
8 complaints
A DEALERSHIP INSPECTION ON AUGUST 30, 2017, ON MY 2009 SIENNA VAN WITH 76,096 MILES ON IT I WAS TOLD THE POWER STEERING UNIT WAS LEAKING AND NEEDED TO BE REPLACED. THE COST WOULD BE 1014.98 PLUS ALIGNMENT, SHOP FEES, AND TAXES. MY DAUGHTER HAS A 2010 SIENNA VAN WITH OVER 100,00 MILES AND HAS NOT HAD THAT PROBLEM. SOMETHING IS AMISS WITH TOYOTA AND THEIR STEERING SYSTEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THE STEERING LEAKAGE SEEMS TO BE A COMMON.
Sep 05, 2017
TOYOTA 2009 SIENNA LE 2WD POWER STEERING RACK & PINION SEAL FAILED AND LEAKED ON THE PASSENGER SIDE AT 85,000 MILES. THE RACK BOOT ALSO TORE BROKEN. REPAIR COST IS ESTIMATED AT APPROXIMATELY $1,300. NUMEROUS COMPLAINTS ARE POSTED BY OWNERS ON THE INTERNET ALL POINTING TO THE SAME DEFECT. IF DRIVERS ARE UNAWARE, OR IF THE DEFECT IS NOT RESOLVED, POWER STEERING COULD FREEZE AND POTENTIALLY CAUSE LIFE THREATING SITUATIONS.
May 20, 2017
BOUGHT MY 09 SIENNA NEW. AT 28,000 MILES, HAD TO HAVE THE RACK AND PINION STEERING SHAFT REPLACED DUE TO LEAKING. AT ROUND 60,000 MILES, INFORMED ONCE AGAIN THAT MY RACK AND PINION STEERING SHAFT IS LEAKING AND WILL NEED REPLACED AT A PRICE OF $1,300.00. HOW CAN A CAR THAT WE AVERAGE LESS THAN 8,000 MILES A YEAR GO THROUGH STEERING SHAFTS LIKE THIS?
Feb 20, 2017
DRIVER'S SIDE POWER STEERING LEAK. TOYOTA DEALERSHIP DETERMINED A NEED TO REPLACE THE POWER STEERING RACK, PLUS FLUID AND A 4 WHEEL ALIGNMENT. TOTAL COST OF PARTS AND LABOR WAS $1397.87. APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL, MAKE AND YEAR VEHICLE.
Jan 09, 2016
THE DEALER (AMERICAN TOYOTA LOCATED IN ALBUQUERQUE, NM) HAS ADVISED DURING A SCHEDULED SERVICE ON THE MINIVAN THAT THE RACK AND PINION NEEDS TO BE REPLACED BECAUSE IT IS LEAKING. THE CAR HAS 41124 MILES ON IT, AND THE ESTIMATED COST OF THE REPAIR IS $1093.00. I LOOKED THIS PROBLEM UP ON THE INTERNET AND IT SOUNDS COMMON TO THIS MODEL. I HAVE NEVER HAD THIS PROBLEM ON ANY OTHER VEHICLE THAT I HAVE OWNED, SO I WAS WONDERING IF IT WAS SOMETHING THAT MIGHT BE COVERED BY A RECALL.
Jul 20, 2015
+ 3 more complaints for this component
ELECTRICAL SYSTEM,STRUCTURE
7 complaints
The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door normally. The cable and motor had been replaced in 2015. The cable and motor on the rear driver side sliding door was also replaced in 2013 and 2017. The problem was confirmed by Woburn Toyota (dealer) and reported to the manufacturer. The manufacturer has confirmed the failure and safety defect, but refuses to provide repairs. No warnings were provided, no recall was issued, and customers were not notified of internal safety bulletin POL12-02 issued by Toyota.
Jul 20, 2021
TO WHOM IT MAY CONCERN: REGARDING CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. I AM HERE TO TELL YOU THAT MY 2009 SIENNA SHOULD HAVE BEEN COVERED BY THIS WARRANTY EXTENSION. A FEW YEARS AGO OUR CABLE SNAPPED ON THE DRIVER SIDE DOOR. I WAS TOLD BY MY DEALER AND TOYOTA CUSTOMER SERVICE THAT MY MODEL YEAR WAS NOT COVERED BY THE ABLE ASSEMBLY ISSUE. I WAS QUOTED APPROXIMATELY $2K FOR THIS REPAIR. WELL, WITH THE CRAZINESS OF THE PANDEMIC, I DECIDED TO DO THIS REPAIR MYSELF. I PURCHASED THE ATTACHED PARTS LIST IN THE SCAN MYSELF. AS YOU CAN SEE FROM THE IMAGES: THERE ARE SCREWS MISSING AROUND THE PULLEY SYSTEM, THE CABLE CRACKED THE HOUSING AND PROCEEDED TO TEAR UP THE SOUND INSULATION. THANKFULLY THE CABLE DID NOT HARM ANY OTHER KEY AREAS OF THE DOOR. THIS BLATANT DISREGARD FOR THE 2009 MODEL YEAR IS EXTREMELY DISAPPOINTING. I AM SURE THERE ARE OTHER OWNERS WITH THE SAME ISSUE.
Apr 07, 2020
BOTH SLIDING DOOR CABLES HAVE BROKEN UNDER NORMAL USE AND WERE PREVIOUSLY REPLACED BY TOYOTA. THE GENUINE TOYOTA REPLACEMENT CABLE ON THE DRIVER SIDE HAS BROKEN A SECOND TIME, INCLUDING DAMAGING THE MOTOR ASSEMBLY. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY AND TEMPORARILY TRAPPED MY DAUGHTER INSIDE WHO DID NOT KNOW HOW TO OPEN THE DOOR BESIDES USING THE DOOR OPEN BUTTONS AND HANDLE. ONE DAUGHTER WAS STANDING OUTSIDE THE VEHICLE WHEN THE CABLE SNAPPED AND IT NEARLY CUT HER NECK (IT CAME ABOUT 2 INCHES FROM HER NECK WHEN IT SNAPPED OUT OF THE TRACK). THIS IS A KNOWN ISSUE AT TOYOTA WHERE THE PLASTIC COATING BREAKS ALLOWING THE CABLE TO RUST. HAVING INOPERATIVE OR IMPROPERLY OPERATING DOORS CREATES A SIGNIFICANT SAFETY RISK, INCLUDING VEHICLE ENTRAPMENT AND INABILITY TO ENTER/EGRESS FROM THE NON-TRAFFIC SIDE OF THE ROADWAY. *TR
Jan 06, 2017
LEFT AUTOMATIC SLIDING DOOR CABLE SNAPPED AFTER THE RIGHT DOOR CABLE SNAPPED TWO MONTHS PRIOR RIGHT AFTER WARRANTY EXPIRED. TOYOTA FIXED THE FIRST PROBLEM BUT WILL NOT FIX THE OTHER DOOR AND WANTS $2000 TO FIX IT. THE CAR IS ONLY 5 YEARS OLD AND TOYOTA KNOWS THIS IS AN ISSUE BUT WILL NOT HELP. THIS IS NOT RIGHT. MY CHILD WAS SEAT BELTED IN WHEN THE CABLE SNAPPED AND IT WHIPPED AROUND AND ALMOST HIT HER IN THE HEAD. THIS IS VERY SERIOUS AND TOYOTA NEEDS TO MAKE IT RIGHT. *JS
Dec 02, 2014
PASSENGER POWER SLIDING DOOR CABLE BROKE. *TR
Mar 20, 2014
+ 2 more complaints for this component
AIR BAGS
7 complaints
2009 TOYOTA SIENNA WITH 134K MILEAGE HAS SRS WARNING LIGHT ON ALL OF A SUDDEN AND STAYS ON. TOYOTA DEALER WOULD CHARGE ME FOR DIAGNOSING AND CHARGE ME IF ANY FURTHER JOBS NEED TO BE DONE. SHOULDN'T THIS BE RECALLED AND HANDLED WITHOUT ANY CHARGE TO OWNERS AS IT'S MATTER OF SAFETY ISSUE?
Jan 11, 2020
THE AIRBAG LIKE CAME ON AND HAS NOT GONE OFF. HAD MECHANIC CHECK IT AND WAS TOLD THAT THE SQUIB CIRCUIT HAD A SHORT AND THAT IF IN AN ACCIDENT AIRBAGS WILL NOT DEPLOY. DEALER SAID IT COULD COST UP TO $2600 TO FIX. AFTER SOME RESEARCH, I HAVE FOUND THAT THERE ARE A LOT OF OTHER SIENNA OWNERS WITH THIS SAME PROBLEM. WHY HAS TOYOTA NOT RECALLED THIS, BECAUSE IT SOUNDS LIKE A MANUFACTURING ISSUE AND CONSUMER SHOULD NOT HAVE TO PAY THAT KIND OF MONEY FOR THERE FAULTY PRODUCT. NOW BECAUSE OF THIS FAULTY EQUIPMENT I HAVE NO CHOICE BUT TO DRIVE AN UNSAFE VEHICLE BECAUSE I CAN NOT AFFORD THAT KIND OF MONEY TO REPAIR.
Feb 16, 2019
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THEY WOULD WORK WITH HIM, BUT THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Sep 17, 2018
DRIVER SIDE AIRBAG LIGHT ALWAYS ON AND CRUISE CONTROL NOT WORKING DUE TO A STEERING POWER CABLE DAMAGE AND NEEDING REPLACED.
Aug 29, 2016
PASSENGER AIRBAG LIGHT ON WHEN SEAT IS OCCUPIED.
Jul 21, 2016
+ 2 more complaints for this component
STRUCTURE,UNKNOWN OR OTHER
6 complaints
The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.
Oct 08, 2023
SLIDING DOOR BECOMES INOPERABLE. WILL NOT OPEN.
Dec 20, 2017
2009 TOYOTA SIENNA WITH MILEAGE LESSER THAN 110,000. THE LEFT SLIDING DOOR WONT OPEN. LOOKED AT THE TOYOTA WEB SITE AND FOUND OUT THAT ITS PART OF THE VEHICLE WARRANTEE AS LONG AS ITS MILEAGE IS LESSER THAN 120,000. *NF THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. UPDATED 10/17/2017*JS
Oct 16, 2017
THE CABLE IN THE REAR PASSENGER SLIDING DOOR FOR THE MINIVAN BECAME FRAYED/RUSTED AND SNAPPED, CAUSING A LONG METAL CABLE TO BE HANGING OFF THE DRIVER SIDE OF THE VEHICLE (POSSIBLY COULD HAVE HIT OTHER CARS) AND THE DOOR NO LONGER WORKS. THE CAR WAS STATIONARY (CLOSING DOOR) WHEN THIS HAPPENED. THE DOOR WAS HARD TO OPEN/CLOSE BEFORE THIS HAPPENED, AND THEN THE CABLE JUST BROKE ONE DAY. TOYOTA HAS A "WARRANTY ENHANCEMENT" FOR THIS ISSUE FOR MODELS THROUGH 2007, BUT ARE SAYING THEY WILL NOT COVER IT FOR THE EXACT SAME ISSUE IN A 2009 SIENNA, DESPITE EVIDENCE I'M FINDING ONLINE THAT MANY OF THE 2008S AND BEYOND ARE HAVING THE ISSUE.
Sep 29, 2017
THIS IS THE SECOND TIME IN LESS THAN A YEAR THAT THE SLIDING DOOR CABLE HAS RUSTED AND SNAPPED MAKING MY DOOR UNUSABLE. MY 4 YEAR OLD AUTISTIC SON WAS STANDING OUTSIDE THE DOOR AND THE CABLE WENT SNAPPING AND FLYING BEFORE EVENTUALLY JAMMING UP THE MOTOR. IT WAS TERRIFYING. I HAD THE SAME INCIDENT HAPPEN WITH THE DRIVERS SIDE DOOR THIS YEAR. THIS CAR HAS 88K AND HAS HAD BOTH REPLACED FOR RUSTING THROUGH AND SNAPPING. WHAT IF THIS CABLE WHIPPED AND HIT MY CHILD? WE WERE LUCKY THIS TIME. WHEN WILL SOMEONE TAKE THIS ISSUE SERIOUSLY.
Oct 15, 2016
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
6 complaints
UNEXPECTED ACCELARATION WHILE ATTEMPTING TO PARK;LOW SPEED, BARELY MOVING. THE VEHICLE(2009 TOYOTA SIENNA LUNGED FORWARD AND HIT A PARKED VEHICLE CAUSING DAMAGED TO THE SIENNA AND THE PARKED VEHICLE.
May 20, 2018
MY WIFE WAS PULLING INTO A DAYCARE PARKING SPACE WITH OUR TWO KIDS, GOING 3 MPH (ACCORDING TO BLACK BOX READINGS) WHEN THE VEHICLE SUDDENLY BEGAN ACCELERATING. THE VEHICLE JUMPED THE CURB, HIT A RETAINING WALL HARD ENOUGH TO THROW IT BACKWARDS AND GET STUCK IN A SNOWBANK (LUCKILY), WHERE THE VEHICLE FINALLY STOPPED. MY WIFE WAS FLOORING THE BRAKE THE WHOLE TIME, WITH NO EFFECT. WE CONTACTED TOYOTA, WHO SENT OUT AN INSPECTOR WHO INSPECTED THE BRAKES AND ACCELERATOR. WEEKS LATER WE RECEIVED A LETTER FROM TOYOTA'S LEGAL DEPARTMENT SAYING THE INSPECTOR FOUND NOTHING WRONG WITH THE BRAKES OR ACCELERATOR, AND SINCE THIS IS NOT A MANUFACTURER DEFECT, THERE IS NOTHING FURTHER THEY CAN DO. THE TOYOTA DEALERSHIP SAID THEY FOLLOW TOYOTA'S ORDERS, SO THEY CANNOT HELP EITHER. WE'RE GOING TO HAVE TO SELL THIS AS I DON'T FEEL SAFE DRIVING IT. *TR
Mar 03, 2011
WE RECENTLY BOUGHT TOYOTA SIENNA LIMITED 2WD. THE VAN STARTED TO ACCELERATE ON ITS OWN AT A LOWER SPEED (FROM 10 TO 35 MPH). IN ADDITION, THE VAN MAINTAINS ITS SPEED WITHOUT USING A CRUISE CONTROL. FURTHERMORE, WHEN THE VAN IS STARTED, THE IDEAL IS VERY HIGH LIKE SOMEONE IS PUSHING ON THE GAS. WE TRIED TO CONTACT THE DEALER IN HICKORY, NC; HOWEVER, NOBODY HAS CONTACTED US BACK TO MAKE AN APPOINTMENT. *TR
Mar 02, 2010
IN NOVEMBER 2009 WHILE PARKING MY CAR IN STORE PARKING, MY FOOT WAS ON BRAKE MY CAR ACCELERATED, SUDDENLY JUMPED ON THE 1 FOOT HIGH FOOTPATH AND CRASHED INTO THE STORE INJURING FEW PEOPLE. NOTHING WORKED EVEN BRAKES JAMMED. I CONTACTED THE TOYOTA AND THEY SENT ME LETTER AFTER 30 DAYS THAT THEY HAVE FOUND NOTHING AND TOYOTA DEALER WAS NOT READY TO TAKE ANY PART IN RESOLVING THE PROBLEM. THEY REFUSED TO GIVE ME RENTAL VEHICLE AND I HAD TO PAY ONE MONTH OF RENTAL CAR AS WELL. I AM SCARED TO DRIVE THIS VEHICLE NOW. I WOULD LIKE TO FILE A COMPLAIN TO TAKE IMMEDIATE ACTION IN THIS REGARDS. THANK YOU *TR
Feb 02, 2010
ATTEMPTED TO ACCELERATE TO PASS A LARGE TRUCK AND VEHICLE STARTED ACCELERATING OUT OF CONTROL. TRIED TO BRAKE AND THAT DIDN'T WORK. APPLIED FOOT BRAKE AND THAT DIDN'T WORK. SPEED MAY HAVE INCREASED TO APPROX 70-80 MPH. SPEEDOMETER SHOW APPROX 45 MPH. UNABLE TO STEER VEHICLE. IT WAS AS IF THE MOTOR HAD STOPPED AND I HAD NO POWER STEERING. AFTER HITTING 2-3 VEHICLES AND THEN THE RIGHT LANE BRIDGE WALL THE FRONT TIRE AND STEERING ASSEMBLY BENT INWARD ND THAT CAUSED THE VAN TO STOP. THAT GOD THAT NOONE WAS INJURED BUT SOMETHING IS SERIOUSLY WRONG. I'VE SEEN SEVERAL COMPLAINTS OF SUDDEN ACCELERATION IN SIENNA VANS AND THIS NEED MUCH ATTENTION. *TR
Jun 17, 2009
+ 1 more complaint for this component
ENGINE
4 complaints
I HAD A CATASTROPHIC OIL LEAK ALL OVER MY DRIVEWAY AND GARAGE. RESEACHED HISTORY OF THIS TYPE AND FOUND IT WAS IT WAS A RUBBER HOSE ASSOCIATED WITH OIL TRANSFER (ALSO CALLED THE V V T 1 ACTUATOR HOSE. A VOLUNTARY RECALL ON THIS PART ENDED IN 2013. I WILL HAVE IT FIXED BY A LOCAL CAR REPAIR SHOP BUT IF THIS IS A KNOWN PART FAILURE FOR YEARS, WHY WOULD TOYOTA NOT MAKE A MANDATORY RECALL OF THIS FAULTY PART? MY 2009 TOYOTA SIENNA WHICH I JUST PURCHASED 2 MONTHS AGO WILL NOW HAVE A MAJOR CAR REPAIR.
Oct 19, 2017
THE OIL COOLING HOSE POPPED WHILE DRIVING CAR. APPARENTLY THERE WAS A RECALL/SERVICE BULLETIN FOR THIS ISSUE INVOLVING OTHER TOYOTA AND LEXUS VEHICLES. FOR SOME REASON THERE WAS NONE ISSUED FOR THIS VEHICLE. NOW THERE IS ENGINE DAMAGE. TOYOTA DROPPED THE BALL ON THIS ONE. THEY NEED TO BE HELD LIABLE FOR THE DAMAGE.
Sep 11, 2017
2GR-FE ENGINE: CYLINDER # 2 VALVE SPRING BROKE.
May 17, 2015
2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE *TGW THE CONSUMER'S INSURANCE COMPANY DETERMINED THAT OIL LEAKED FROM A FAULTY VALVE AND SEAL IN THE MANIFOLD COVER. HOWEVER, TOYOTA PROVIDED A DIFFERENT EXPLANATION AS TO HOW THE VEHICLE CAUGHT ON FIRE. THEY STATED THE FIRE WAS CAUSED BY SPILLED OIL AND OVERFILLING OF OIL. TOYOTA STATED THEY HAVE A PHOTO OF THE DIP STICK PROVING THAT THE OIL WAS OVERFILLED, BUT REFUSED TO PROVIDE THE PICTURE. *JB
May 25, 2012
STRUCTURE,LATCHES/LOCKS/LINKAGES
4 complaints
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE DRIVER'S SIDE POWER SLIDER DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WOBURN TOYOTA (394 WASHINGTON ST, WOBURN, MA 01801 (781) 933-1100) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CABLES WERE SNIPPED, MAKING THE DOORS MANUAL. THE CONTACT STATED A FEW MONTHS LATER, THE PASSENGER SIDE SLIDER DOOR INADVERTENTLY OPENED AND CLOSED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
Oct 12, 2017
I WAS DRIVING MY 2009 TOYOTA SIENNA WITH 2 CHILDREN IN THE BACK AND WHEN I WENT OVER RAIL ROAD TRACKS THE SLIDING DOOR ON THE PASSENGER SIDE OPENED. THIS IS A GREAT CONCERN FOR ME ESPECIALLY WITH THE KIDS IN THE BACK. TOYOTA WANT $1500 TO FIX THIS PROBLEM ON A 2009 WITH 47,000 MILES ON IT. THERE SHOULD BE SOMETHING THAT WILL MAKE THEM FIX THIS PROBLEM. I KNOW IT WOULD BE A MAJOR RECALL BUT THE SAFETY THAT GOES ALONG WITH THIS IS AN EXTREME CONCERN!!!!! THIS VAN COST ME OVER $35,000 AND THE ONLY REASON I BOUGHT IT WAS BECAUSE OF THE SAFETY OF THE VAN. WELL THAT WAS A MISTAKE AND THE SERVICE DEPARTMENT AT TOYOTA IS LOOKING TO MAKE MONEY OFF ME. I AM A SINGLE MOM WHO CAN HARDLY KEEP UP WITH EVERYTHING ELSE BUT THIS IS JUST WRONG, AND I THINK OUR GOVERNMENT SHOULD FORCE THEM TO DO SOMETHING ABOUT THIS BEFORE KIDS START FALLING OUT OF THE VANS ONTO THE STREETS AND GETTING FUN OVER!!! PLEASE HELP ME! *TR
Jun 02, 2011
I HAVE A 2009 TOYOTA SIENNA MINI-VAN WITH AUTOMATIC SLIDING DOORS. THESE DOORS ARE AN ACCIDENT WAITING TO HAPPEN. UNLIKE AN ELEVATOR DOOR THAT WILL IMMEDIATELY REVERSE IF SOMEONE OR SOMETHING IS IN ITS PATH. THE SIENNA'S DOORS CONTINUE TO CLOSE UNLESS FORCIBLY PUSHED BACK TO RETRACT WITH A SERIOUS AMOUNT OF STRENGTH. MY ARM HAS BEEN BRUISED AND I COULD ONLY IMAGINE A CHILD'S HAND BEING CAUGHT. IT'S INCONCEIVABLE TO ME HOW THESE DOORS DO NOT OPERATE ON THE SAME PREMISE AS AN ELEVATOR. VERY DANGEROUS! *TR
Feb 25, 2011
2009 TOYOTA SIENNA - RAISED THE POWER REAR HATCH TO LOAD LUGGAGE. WAS UNDER THE HATCH WHEN IT STARTED TO AUTOMATICALLY CLOSE ON ME. I HAD TO USE FORCE FOR IT NOT TO CLOSE ON ME. NOT SURE WHAT WOULD HAVE HAPPENED IF IT WAS A CHILD PUTTING SOMETHING IN THE BACK. I DON'T THINK A YOUNG CHILD COULD HAVE STOPPED IT FROM SQUEEZING THEM. IT WOULD NOT STAY OPEN UNLESS WE MANUALLY HELD IT. HAD TO MANUALLY HOLD IT OPEN THE WHOLE WEEK OF VACATION. WHEN RETURNED, TOOK IT INTO THE DEALER THE STRUTS WERE BAD AND THEY REPLACED THEM UNDER WARRANTY. WORKS FINE NOW. *TR
Aug 15, 2010
WHEELS
4 complaints
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT WAS WAITING FOR LONGER THAN A YEAR FOR THE PARTS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Nov 17, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Nov 05, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 01/27/16 *BF SPARE TIRE FIXED VIN INVALID. UPDATED 4/18/18*JB
Oct 13, 2015
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
May 11, 2015
ENGINE AND ENGINE COOLING
3 complaints
2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ENGINE OVERHEATING. *SMD THE CONSUMER STATED HE REPLACED THE FAN RELAY AND THERMOSTAT. HOWEVER, THE VEHICLE CONTINUED TO OVERHEAT. THE DEALER REPLACED THE RADIATOR AND WATER PUMP, BUT THE OVERHEATING CONTINUED. THE DEALER INFORMED THE CONSUMER THEY LOOKED INTO THE CYLINDERS WITH A BORESCOPE AND SAW MARKS ON THE CYLINDER WALL WHICH LEAD THEM TO THE CONCLUSION THAT THE HEAD GASKETS WERE BAD AND THEY WOULD HAVE TO BE REMOVED AND SENT TO A MACHINE SHOP TO SEE IF THEY WERE WARPED AND THE CYLINDERS AND ENGINE BLOCK WOULD HAVE TO BE INSPECTED TO SEE IF THERE WAS AN ISSUE. *JB
Mar 19, 2015
I HAVE A 2009 TOYOTA SIENNA WITH ABOUT 37800 MILES ON THE ENGINE. THIS IS A CERTIFIED PRE-OWNED TOYOTA AND I BOUGHT IT WITH APPROXIMATELY 33000 MILES ON IT IN NOVEMBER OF 2010. AT ABOUT 37000 I NOTICED A TICKING NOISE COMING FROM THE ENGINE AT IDLE. IT STARTS AFTER THE ENGINE WARMS UP; MOSTLY AFTER DRIVING ABOUT 15 MINUTES. I TOOK IT TO A TOYOTA DEALER FOR A DIAGNOSIS AND THE DEALER STATED THEY HEARD IT AND IT'S ONLY NORMAL ENGINE SOUND. THERE IS A TSB 0094-09 THAT ADDRESSES THE ISSUE. HOWEVER, MY VEHICLE DOES NOT FALL WITHIN THE AFFECTED PRODUCTION CHANGE EFFECTIVE VIN ACCORDING TO THE TOYOTA DEALER. AS A MATTER OF FACT MY SIENNA WAS MANUFACTURED ABOUT 2000 VEHICLES AFTER THE AFFECTED PRODUCTION CHANGE EFFECTIVE VIN. I BELIEVE THE PROBLEMS RELATED TO TSB 0094-09 STILL EXIST BEYOND THE AFFECTED VINS IN THE TSB. TOYOTA SHOULD REALLY FIX THESE PROBLEMS. THE ENGINE LOUD TICKING NOISE THAT IS EASILY NOTICED IS NOT NORMAL. *TR
Jun 09, 2011
TL*THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STARTED THE VEHICLE AND THERE WAS AN EXCESSIVELY LOUD RATTLING NOISE IN THE ENGINE COMPARTMENT. IN ADDITION, AN ODOR OF ANTI-FREEZE CIRCULATED INSIDE OF THE VEHICLE. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 3,000.
Feb 17, 2010
VISIBILITY/WIPER
2 complaints
Dashboard is sticky and extreme cracking. Makes it hard to see when sunlight hits dashboard. Have tried everything to try and get stickiness off. Nothing has worked.
Aug 04, 2021
THE DASHBOARD ON THIS VEHICLE IS ESSENTIALLY MELTING AND TURNING INTO A STICKY, TACKY GLUE WHICH CREATES A BLINDING GLARE ON THE WINDSHIELD FOR THE DRIVER WHILE DRIVING. TOYOTA DID HAVE AN EXTENDED WARRANTY FOR THIS THAT THEY PUT INTO EFFECT AFTER THE PROBLEM BECAME PUBLIC BUT THEY PUT A TIME LIMIT ON IT AND MY VEHICLE STARTED HAVING THE ISSUE JUST OUTSIDE OF THE WARRANTY PERIOD. IN FACT I HAD THE VEHICLE EVALUATED IN 2017 DURING THE EXTENDED WARRANTY PERIOD AND WAS TOLD IT DID NOT QUALIFY BECAUSE I APPARENTLY WAS TAKING CARE OF MY VEHICLE TOO WELL. NOW TOYOTA IS SAYING I'LL HAVE TO REPLACE THE DASHBOARD MYSELF. IT IS REALLY HARD TO DRIVE ON BRIGHT DAYS BECAUSE THE GLARE IS AWFUL.
Jan 22, 2020
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
2 complaints
THE REAR PASSENGER DOOR RECENTLY BEGAN TO OPEN ON ITS OWN RANDOMLY WHEN DRIVING, SOMETHING MAY BE WRONG WITH THE LATCH, IT IS NOT HOOKING/ENGAGING TO THE CAR FRAME. MY WIFE MADE A LEFT TURN YESTERDAY AND THE PASSENGER REAR DOOR SLID OPEN, LUCKILY MY 7 YEAR OLD SON WAS BUCKLED IN. ALSO, THE CABLES TO THE DRIVER SIDE REAR SLIDING DOORS POPPED OFF ABOUT A YEAR AGO, BELIEVE IT WAS DUE TO RUST/CORROSION...
Jun 12, 2019
THE RUBBER FROM BACK DOOR MELTED SINCE I LIVE IN TROPICAL ISLAND AND THERE IS A LOT OF HEAT. THE PLASTIC BASE FOR THE ANTENA BROKE, I GUES THE HEAT CRACKED THE PLASTIC BASE, AND THE CELL CHARGER DOESN'T WORK, THOUGH I HAVE HARDLY USED IT. I SEEMS LIKE IT GETS OUT OF POSITION EASILY. OVERALL, THE PLASTIC FEATURES ARE GIVING ME A HARD TIME. I LOVE MY SIENNA AND IT'S IN VERY GOOD CONDITION, BUT THESE PROBLEMS DON'T HAVE TO DO WITH USE.
Nov 09, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
POWER SLIDING DOOR CABLE FAILURE THAT PULLS THE DOOR OPEN. NINE OPENED ABOUT 6 INCHES THEY STOPPED AS IF IT HIT SOMETHING. HAD TO BREAK THE CABLE TO GET DOOR OPEN
Aug 17, 2017
DROVE OF F ONE DAY AND HEARD BEEP BEEP WITH THE HAZARD LIGHT ON. PULLED OVER AND COULD NOT FIGURE OUT WHAT WAS THE PROBLEM. THE DOOR WAS OPEN. WHAT? TRIED TO CLOSE IT THE BUTTON, THEN HAD TO SLAM DOOR SHUT.THE LEFT SLIDING DOORS HAS STOPPED WORKING. THE CORD GOT FRAYED AND DRY AND JUST BROKE OFF ONE DAY. I HAD TO FORCE CLOSE THE DOOR AND MY KIDS NOW HAVE TO USE ONY ONE DOOR. NOW I SEE THE SECOND DOOR IS ACTING THE SAME. VERY DISAPPOINTED AND SAD AND AFRAID. A BIG SAFETY ISSUE. IS THERE A RECALL.
Apr 04, 2016
STEERING,SERVICE BRAKES,ENGINE
2 complaints
WHILE DRIVING DOWN A VERY STEEP NARROW UNPAVED DRIVE THE ENGINE STOPPED. ALL LIGHTS ON THE DASH REMAINED ON BATTERY LIGHT WAS ON. STEERING WAS VERY DIFFICULT AND THE BREAKS WERE STIFF. WHEN I CAME TO A STOP I RESTARTED THE ENGINE.
Sep 27, 2015
THE CAR HAD AN ALIGNMENT PROBLEM AFTER 5000 MILES. FIRESTONE ALWAYS ALIGNED THE WHEELS BUT 1 WENT THROUGH 3 SETS OF TIRES. THE CAR WOULD SPEED UP THE LAST COUPLE OF MONTHS AFTER I TOOK MY FOOT OFF THE GAS PEDAL. THE BRAKES SEEMED TO WORK BUT THEY JUST DID NOT SEEM RIGHT. I NOTICED THE DAY AFTER I DROVE THE RAV4 THE DIFFERENCE FORM THE SIENNA. THE RAVE 4 ALSO JERKS SOMETIMES WHEN I STEP ON THE GAS PEDAL.
Jan 06, 2015
SEATS
2 complaints
THE MIDDLE SEAT IN THE SECOND ROW OF SEATING SLAMMED DOWN ONTO MY 10 YEAR OLD SON'S HAND AND SEVERELY BROKE AND MANGLED HIS FINGER. HE REQUIRED SURGERY AT A CHILDREN'S HOSPITAL THE NEXT DAY TO REPAIR IT. THE FIRST AND THIRD SEATS IN THE SECOND ROW SHUT AND LOCK INTO THE FLOOR RELATIVELY SAFELY, BUT THE MIDDLE SEAT SLAMS DOWN LIKE A GUILLOTINE. THE CAR WAS PARKED AND MY SON WAS HELPING CLEAN IT OUT. *JS
Jun 19, 2012
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE MIDDLE SEAT ABRUPTLY FLIPPED FORWARD ONTO A CHILD, CAUSING THE CHILD TO SUSTAIN A BROKEN LEG. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 44,356.
Jan 31, 2012
AIR BAGS,STRUCTURE
2 complaints
WAS HIT ALMOST IN A T-BONE FASHION, OTHER DRIVER WAS GOING APPROXIMATELY 40-50 MPH. NO SIDE CURTAIN AIRBAGS DEPLOYED. CONCERNED ABOUT THIS AND WHEN CONTACTED BY TOYOTA, THE WOMAN SAID THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT AND WHEN WE BOUGHT IT THEY WERE JUST TRYING TO SELL US A CAR. CAR HAS SIGNIFICANT DAMAGE AND HAS BEEN IN A SHOP FOR TWO WEEKS. *TR
Jan 09, 2012
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT WAS DRIVING 45 MPH WHEN A VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DOORS BECAME STUCK AND COULD NOT BE OPENED. THE DRIVER AND TWO PASSENGERS WERE TRANSPORTED TO THE HOSPITAL AND A POLICE REPORT WAS FILED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.
Dec 08, 2011
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
On my 2009 Toyota Sienna XLE V6 FWD. The anti-slip indicator light improperly turns-on on dry roads at safe speeds. This causes a distraction to the driver.
Mar 19, 2023
POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER
1 complaint
The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son
Jan 19, 2022
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
Out of nowhere my vehicle started making a whining noise and then stopped moving then all these lights popped on my Dash getting it towed to a shop to come to find out that the solenoids for the transmission had went bad thank goodness I was on a side road only doing 25 mph I couldn't imagine being on the freeway doing 65 when this happened there has been numerous numerous other reports have the same issue
Jan 19, 2022
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
USUALLY MOVING BETWEEN 25- 45 MPH. ON ANY ROAD. THE VSC, TRACTION CONTROL, AND CHECK ENGINE LIGHT COME ON. FOR NO REASON THIS HAPPENS QUITE OFTEN DAILY. I HAVE LOOKED INTI THIS AND NUMEROUS, NUMEROUS PEOPLE EXPERIENCE TGE SAME PROBLEM
Nov 30, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
ON DRY PAVEMENT DRIVING ABOUT 35-40 MILES AN HOUR THE VSC TRACTION SENSOR CAME ON LIGHTS AND SOUND AND HIT MY BRAKES MY STEERING WENT TO THE RIGHT I ALMOST GOT IN AN ACCIDENT THIS IS THE THIRD TIME THIS HAS HAPPENED AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. *TR
Jun 13, 2020
POWER TRAIN
1 complaint
OIL COOLER LINE FAILURE: WHILE DRIVING ON A STATE ROUTE IN A RURAL AREA MY OIL COOLER LINE RUPTURED IN MY 2009 TOYOTA SIENNA, RESULTING IN MAJOR LOSS OF ENGINE OIL, THUS BEING STRANDED IN A RURAL AREA AND REQUIRING A TOW. THE METAL OIL LINE WAS CONSTRUCTED WITH A SECTION OF RUBBER IN THE MIDDLE WHICH DETERIORATES AND FAILS. TOYOTA HAS BEEN AWARE OF THIS ISSUE FOR YEARS, AND FIRST CHANGED THE RUBBER COMPOSITION IN A REPLACEMENT PART BUT THIS PART STILL HAD A SIGNIFICANT FAILURE RATE. SO THE CURRENT REPLACEMENT IS ALL METAL LINE. WHY WOULD YOU HAVE A RUBBER SECTION IN AN OIL LINE? OBVIOUSLY THE FIRST TWO DESIGNED PARTS WERE A VERY POOR DESIGN. TOYOTA ISSUED AN EXTENDED WARRANTY FOR SIENNAS FOR 10 YEARS AND 150,000 MILES BUT THIS HAS SINCE EXPIRED. I WAS NEVER NOTIFIED OF THE EXTENDED WARRANTY. WHY EXPIRE A WARRANTY IF THE VEHICLE IS STILL WITHIN THE PARAMETERS OF THE WARRANTY (10 YEARS OR 150,000 MILES)? TOYOTA SAYS THIS IS NOT A SAFETY ISSUE. BUT AS A RETIRED CORPORATE SAFETY MANAGER/ENGINEER WITH A MAJOR TIRE MANUFACTURER I DISAGREE. THERE ARE POTENTIAL FIRE ISSUES FROM OIL BEING SPRAYED ON A HOT ENGINE/EXHAUST, A ROADSIDE ACCIDENT POTENTIAL ESPECIALLY IF YOU SUDDENLY LOST OIL WHERE YOU COULDN'T PULL OFF AND THE MOTOR SEIZED, AND A SECURITY ISSUE DEPENDING ON WHEN AND WHERE YOU BREAK DOWN. WHAT IF YOU HAD LITTLE KIDS AND BROKE DOWN IN A RURAL AREA (NO HEAT). I WILL END UP PAYING $94 FOR A TOW, $500 TO FIX, AND 4-7 DAYS CAR RENTAL TO FIX. BUT MY BIGGEST CONCERN IS THE SAFETY ISSUE.
Jun 24, 2019
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
CAR HAD UNEXPLAINED ACCELERATION. CAR HAD SOLENOID RECALL REPAIR. CAR WOULD SURGE FORWARD SLIGHTLY UNTIL ACCIDENT CAUSED IT TO GO OUT OF CONTROL. ALSO, TAKATA RECALL. CAR WAS FILLED WITH AIR BAG MATERIAL AND SIDE AIR BAGS CAUSED ALMOST FATAL INJURY TO MY WIFE AND SEVERE INJURY TO MY SON. CAR WAS TRAVELING ON SIDE STREET TRAVELING AROUND 30 MILES PER HOUR UNTIL IT SPED UP TO 68.4 MPH..
Mar 06, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING MY SIENNA ON A 2 LANE TOWN ROAD AND WITHOUT WARNING SMELLED SMOKE. AS I WAS PULLING OVER CARS IN THE ONCOMING LANE WERE HONKING AT ME AS THEY SAW THE FIRE UNDERNEATH WHERE THE ENGINE IS. WHEN I PULLED OVER SMOKE ENTERED INTO THE CAR. I STEPPED OUT, HEARD A POP, AND NOW THE ENTIRE FRONT OF THE CAR WAS FULL ON FIRE. THE FIRE DEPARTMENT ARRIVED ON SCENE QUICKLY AND EXTINGUISHED THE FIRE. I FILED AN INCIDENT REPORT WITH TOYOTA. I RECEIVED A CALL FROM A MAN SAYING HE WAS HIRED BY TOYOTA TO INVESTIGATE THE FIRE AND REPORT BACK TO THEM. TO DATE, I HAVE RECEIVED ZERO COMMUNICATION FROM ANYONE AT TOYOTA REGARDING THIS SERIOUS MATTER.
Jan 26, 2018
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
BODY- AT 112,000 MILES, DRIVER'S SIDE SLIDING DOOR WIRE SNAPPED FROM NORMAL USE. INFERIOR MATERIAL AND OR DESIGN ALLEGED. FUEL ITEM CHARCOAL CANISTER, OIL CONTROL VALVE, AND OXYGEN SENSOR FAILURE AT 116,000 MILES.
Jul 05, 2017
STEERING,AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
TAKATA RECALL ! I WAS DRIVING TOYOTA SIENNA ON LOCAL STREET IN BOCA RATON WHEN CAR HAD UNEXPLAINED ACCELERATION. CAR STRUCK A TREE WHICH CAUSED THE AIR BAGS TO REACT. I HAD AIRBAGS STUFFING IN MY LUNGS WITH CONTUSION AND IN MY INTESTINES. MY SON HAD A BAD CONTUSION ON RIGHT SIDE FROM SIDE AIRBAG. MY WIFE HAD TO SPEND 17 DAYS IN A HOSPITAL BECAUSE CONTUSION ON LUNGS AND MULTIPLE BONES. THE FORCE NOT HER OUT OF HER SEAT ON FLOOR. HER SEAT BELT CUT INTO HER ABDOMEN. SHE ALMOST DIED FROM INJURIES AND INCOMPETENT MEDICAL CARE. MY DAUGHTER WAS SAVED FROM SEVERE INJURY BECAUSE THE SIDE AIRBAG DID NOT FUNCTION. THIS WAS A TERRIBLE HOLIDAY GIFT. *TR
Nov 03, 2016
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AFTER DRIVING THE VEHICLE APPROXIMATELY 10 MILES, A JERKING CAN BE FELT, AND SHORTLY THE CHECK ENGINE, VSC, AND TRAK LIGHTS COME ON. CONTINUED DRIVING SOMETIMES RESULTS IN JERKING AND/OR LOSS OF ACCELERATION, INCLUDING LOSS OF VEHICLE MOVEMENT CONTROL. THE LOSS OF ACCELERATION TYPICALLY OCCURS DURING A TURN OR IN STOP-AND-GO TRAFFIC. THE SITUATION HAS OCCURRED TO A LESSER DEGREE IN HIGHWAY TRAFFIC WHEN PASSING OTHER VEHICLES. ANY OF THESE SITUATIONS IS OF CONCERN, BUT ESPECIALLY THE LOSS OF ACCELERATION BECAUSE OF THE POTENTIAL FOR OTHER VEHICLES TO CRASH IN TO US. THIS HAS OCCURRED ON VARIOUS DATES OVER THE LAST APPROXIMATELY SIX (6) MONTHS. HAVE HAD COMMUNICATION WITH OUR LOCAL TOYOTA DEALER SERVICE DEPARTMENT, TOYOTA CORPORATE CUSTOMER SERVICE, AND A NON-TOYOTA AUTO REPAIR SHOP; ALL TO NO AVAIL. NONE OF THEM HAVE BEEN ABLE TO TELL ME WHAT THE REAL PROBLEM AND HOW TO FIX IT FOR SURE.
Jan 09, 2016
POWER TRAIN,AIR BAGS,SERVICE BRAKES
1 complaint
THE CAR ACCELERATED TO 68.4 MPH. I COULD NOT STOP CAR FIRST TIME WITH ABS BRAKES. I TOOK MY FOOT OFF THE BRAKE AND IT HELPED BUT IT WAS TOO LATE. THE CAR HIT THE TREE. THE SIENNA'S BRAKES DID NOT WORK PROPERLY AT FIRST, THE CAR SO HOW WENT FROM 30 MPH TO 68.4 MPH AND THE STEERING DID NOT WORK. SOMETHING HAS TO BE DONE WHEN 1.2 MILLION DOLLARS OF DAMAGE TO A FAMILY. LUCKILY METROPOLITAN AND AETNA LIMITED THE HEALTH CARE PERSONALS. THE CAR WAS DAMAGED BEYOND REPAIR. WE HAVE NEW FRIENDS CALLED COLLECTIONS COMPANIES. PLEASE DO NOT BUY TOYOTA. THE CORPORATION CONSIDERS THE ACCIDENT NOT THEIR FAULT.
Aug 20, 2015
STRUCTURE,TIRES
1 complaint
2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED IT HAS BEEN NINE MONTHS, SINCE SHE FIRST RECEIVED THE INTERIM NOTICE. THE DEALER INFORMED HER, THERE WAS SOLUTION FOR THE PROBLEM AND TO REMOVE THE SPARE TIRE FOR NOW. *JB
Jun 01, 2015
AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
ON 12/25/14 THE TOYOTA SIENNA HAD UNEXPLAINED ACCELERATION AND HIT A TREE AT 31 MPH. MY WIFE AND SON HAD RIGHT SIDE LUNG CONTUSIONS. MY WIFE HAD AN OPEN WOUND FROM THE SEAT BELT. SINCE SHE WAS RESTRAINED THAT WELL SHE HAD A BROKEN LEFT LEG AND A RIGHT CLAVICLE FRACTURE THAT REQUIRED SURGERIES. MY WIFE ALMOST DIED IN DELRAY BEACH MEDICAL CENTER DUE TO BLOOD LOSS AND POOR MEDICAL ATTENTION. WE KNOW THE SEAT BELT DID NOT WORK WELL BECAUSE THE REST OF US WERE ABLE TO WALK AWAY FROM THE CRASH. MY WIFE IS STILL SUFFERING AND REALIZED FROM THE AMERICAN COUNCIL SAFETY LESSONS THAT HER SEAT BELT DID NOT FUNCTION CORRECTLY AND THE SIDE BAGS ARE DANGEROUS. *TR
Apr 27, 2015
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THE SIDE AUTOMATIC DOOR CABLE SNAPPED. IF MY CHILD WAS IN HIS SEAT HE WOULD HAVE BEEN INJURED BAD. THE TENSION ON THIS WAS TREMENDOUS. ALL MY WIFE DID WAS OPEN THE DOOR. WE HAVE A 2009 SIENNA AWD AND HAVE MAINTAINED IT PER TOYOTA INSTRUCTIONS. TOYOTA WANTS $1100 PLUS $300 DO DIAGNOSE THE PROBLEM. THIS IS JUST WRONG. PLEASE HELP. THE CABLE WAS HANGING WHERE MY SON WOULD BE SITTING. *TR
Aug 15, 2014
STRUCTURE,WHEELS
1 complaint
WHILE TRAVELING AT HIGHWAYS SPEEDS (65 MPH) ON INTERSTATE 290 HEADING WEST OUTSIDE OF WORCESTER, MA AT APPROXIMATELY 7:30AM THE SPARE TIRE FELL OFF THE VEHICLE CAUSING US TO RUN OVER THE TIRE. VISUAL INSPECTION OF THE VEHICLE IMMEDIATELY FOLLOWING (WITHIN A MILE DOWN ROAD), THE PASSENGER SIDE RUNNING BOARD WAS ALSO MISSING. A ROAD SIDE ASSISTANCE VEHICLE WAS ALREADY TENDING TO ANOTHER MOTORISTS NEAR THE INCIDENT AND WE TALKED TO HIM. HE INDICATED THAT THE MASS STATE POLICE WERE RESPONDING TO ASSISTS. THEY ARRIVED SHORTLY AFTER AND TOLD ME THE SPARE TIRE WAS IN THE MEDIAN AND PROBABLY DAMAGED AFTER BEING HIT BY A TRUCK. WE WERE WELCOMED TO RETRIEVE IT, BUT SINCE SHE WAS OPERATING ALONE SHE COULDN'T STOP 4 LANES OF WESTBOUND TRAFFIC BUT THAT I WAS WELCOME TO TRY AND RETRIEVE IT. BECAUSE OF THE TRAFFIC SPEEDS, THE NUMBER OF LANES OF TRAFFIC, AND THE LACK OF A BREAKDOWN LANE NEAR THE MEDIAN, IT WAS DECIDED IT WOULD NOT BE SAFE TO RETRIEVE THE TIRE. WE HAVE FILED A DAMAGED VEHICLE REPORT WITH TOYOTA CORPORATION ESPECIALLY IN LIEU OF A KNOWN DEFECT (FEDERAL RECALL NOTICE) REGARDING THE HARNESS HOLDING THE SPARE TIRE IN PLACE ON THESE VEHICLES. *TR
Jul 15, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
GEICO CLAIM NUMBER: [XXX]FEBRUARY 7, 2011 TO WHOM IT MAY CONCERN: NOTE, THIS IS THE SECOND TIME I'M FILING TO UPDATE MY ADDRESS. ON OCTOBER 18, 2010 MY 2009 TOYOTA SIENNA DASHBOARD VSC (VARIABLE SKID CONTROL)/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED. I TOOK MY VAN IN FOR SERVICE IMMEDIATELY. THE DEALERSHIP MADE REPAIRS THAT WERE COVERED UNDER WARRANTY, AND ASSURED ME THAT THE VAN WAS SAFE TO DRIVE (A COPY OF THE INVOICE FROM THAT SERVICE IS ATTACHED FOR YOUR REFERENCE). ON NOVEMBER 24, 2010, THE SAME VSC/OFF TRACK AND CHECK ENGINE LIGHTS ILLUMINATED AGAIN. WHEN I RETURNED TO MY LOCAL DEALERSHIP FOR SERVICE, I WAS INFORMED THAT DUE TO THE THANKSGIVING HOLIDAY, THE SERVICE DEPARTMENT DID NOT HAVE AVAILABILITY UNTIL NOVEMBER 30, 2010. SERVICE ADVISOR ASSURED ME THAT MY VEHICLE WAS SAFE TO DRIVE, AS LONG AS I STAYED IN TOWN, AND WASN'T PLANNING ON TAKING THE CAR ON ANY LONG TRIPS. HOWEVER, I NEVER GOT A CHANCE TO RETURN MY VAN TO THE DEALERSHIP BECAUSE ON NOVEMBER 29, 2010 IT STARTED TO MAKE UNUSUALLY LOUD NOISES AND ACCELERATED UNEXPECTEDLY. NATURALLY, I ATTEMPTED TO STOP BY BRAKING, BUT THE BRAKES WERE NOT FUNCTIONING AT ALL. I TRIED AGAIN AND AGAIN TO BRAKE, BUT TO MY DISAPPOINTMENT THE BRAKE PEDAL DID NOTHING, NO MATTER HOW MUCH I PUMPED IT. LUCKILY, I WAS ABLE TO AVOID HITTING ANY PEDESTRIANS OR CARS BY STEERING UP THE CURB AND INTO A LAMPPOST. THE VAN CONTINUED TO ACCELERATE UNCONTROLLABLY UNTIL IT FINALLY CAME TO REST ON THE STEPS OF THE COUNTY COURTHOUSE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 22, 2014
EXTERIOR LIGHTING
1 complaint
HIGHBEAMS ON HEADLAMPS WORK INTERMITTENTLY. CAN USUALLY FLICK THEM IN THE CORRECT SWITCH POSITION, SO I KNOW THE BULBS ARE WORKING. LOW BEAMS WORKING. BUT HIGHBEAMS FREQUENTLY DO NOT WORK IN THE CORRECT SWITCH POSITION, AS DESCRIBED IN THE VEHICLE MANUAL. OCCASIONALLY THEY DO WORK, BUT I NEVER KNOW WHEN THAT WILL BE. ON LONG TRIPS AT NIGHT, I HAVE NO HIGHBEAMS AS A RESULT OF THIS MALFUNCTION. *TR
Mar 22, 2014
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
2009 TOYOTA SIENNA MINIVAN DEVELOPED CORRODED REAR AIR-CONDITIONING LINES AFTER ONLY 4 YEARS. CORROSION CAUSED COMPLETE LOSS OF A/C COOLANT. IT COST ME $118 TO HAVE THE A/C SYSTEM TESTED ONLY TO FIND OUT THAT IT WILL COST ME ANOTHER $1578 TO REPAIR THE PROBLEM...AND THERE'S NO GUARANTEE THAT THIS WON'T HAPPEN AGAIN IN ANOTHER 4 YEARS. DEALERSHIP WON'T HELP. TOYOTA CORPORATE WON'T HELP. IT IS A SCAM THAT THEY USE UNTREATED ALUMINUM A/C LINES THAT THEY ADMIT ARE PRONE TO CORROSION IN NORTHERN CLIMATES WHERE SALT IS USED ON THE ROADS. EASY FIX: PAINT THE A/C LINES! TOYOTA WON'T OFFER ANY HELP WHATSOEVER! I HAVE FOUND AN EMOTIONAL STATE BEYOND RAGE. *TR
Jul 24, 2013
SEAT BELTS
1 complaint
FRONT SEAT BELTS ARE JAMMING AND FOLDING AT MECHANISM WHERE BELT SHOULD RELEASE AT SHOULDER ADJUSTMENT POINT FROM THE INTERIOR SIDE WALL OF THE VAN. THE DRIVER IS LEFT WITH A COMPLETELY EXTENDED LAP AND SHOULDER BELT, RENDERING THE SAFETY DEVICE USELESS. THE COMBINATION OF AN AIR BAG WITH A FAULTY SEAT BELT MECHANISM IS DEADLY. THIS VEHICLE'S DEFECT OVER MULTIPLE MODEL YEARS HAS BEEN WELL-DOCUMENTED AND IS A MAJOR SAFETY HAZARD. *TR
Jan 16, 2013
STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
WE WERE BACKING OUT OF A PARKING PLACE AT THE HOT SPRINGS VILLAGE WALMART. THE VAN ACCELERATED ON ITS OWN, THEN THE BRAKES FAILED. NO AMOUNT OF PRESSURE WOULD STOP THE VAN. WE STOPPED BY HITTING A PARKED CAR, DOING SOME DAMAGE TO IT. WE HAD THE VAN TOWED TO A BODY SHOP TO HAVE THE EXTERIOR REPAIRED. WE WERE AFRAID TO DRIVE IT. AFTER BEING REPAIRED, WE HAD IT TOWED TO LANDER'S IN LITTLE ROCK WHERE IT WAS PRONOUNCED SAFE TO DRIVE. A FEW WEEKS LATER WE SOLD IT AND BOUGHT A 2011 TOYOTA SIENNA VAN. (AN ACCIDENT REPORT WILL FOLLOW ON THE 2011 TOYOTA VAN VIN#[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 11, 2012
LATCHES/LOCKS/LINKAGES
1 complaint
MY 2009 TOYOTA SIENNA WON'T UNLOCK! WHEN I USE BOTH MY REMOTES, IT WILL ONLY OPEN THE DRIVER'S DOOR. EVEN WHEN I OPEN THE DRIVER DOOR, AND TRY TO USE THE UNLOCK BUTTON TO UNLOCK THE DOORS, THE DOORS WILL NOT UNLOCK. I HAVE TO PHYSICALLY UNLOCK THE DOORS, INCLUDING THE SLIDER DOORS. IT HAS BEEN IN THE SHOP TWICE, AND THEY DON'T KNOW WHY IT IS DOING THAT. RECENTLY THE SLIDER DOORS STOPPED OPENING! IT DEFEATS THE PURPOSE OF HAVING A VAN, IF YOU CAN ONLY GET IN THROUGH THE DRIVER SEAT, ESPECIALLY WHEN YOU HAVE A DISABLED CHILD, A TWO YEAR OLD, AND ANOTHER CHILD. TOYOTA, HAS BEEN HORRIBLE, IN TRYING TO GET THIS RESOLVED. THE CUSTOMER SERVICE IN THE SERVICE DEPARTMENT, DON'T CARE, HORRIBLE CUSTOMER SERVICE AND NOTHING GETS RESOLVED. *TR
Mar 05, 2012
AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC WHEN A VEHICLE CRASHED INTO THE FRONT END OF THE CONTACTS VEHICLE. THE FRONT PASSENGERS SIDE SEAT BELT FAILED TO RESTRAIN AND THE AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE FOREHEAD WHEN HIS HEAD STRUCK THE DASHBOARD. THE REAR PASSENGER SUSTAINED SEAT BELT BURNS ACROSS THE CHEST. THE DRIVER RECEIVED BURNS AND BRUISES TO THE CHEST. THE MANUFACTURED WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.
Nov 28, 2011
SERVICE BRAKES, ELECTRIC
1 complaint
ABS BRAKE IN SIENNA DOESN'T STOP WHEN LIGHT SNOW OR RAIN ON ROAD. I PRESSED MY BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP. IT IS VERY TRAUMATIC EXPERIENCE. I AM AFRAID THAT IT WILL RESULT IN A SERIOUS ACCENTED FOR SOMEONE SOMEDAY. THE SIENNA IS YEAR 2009 2WD * PSGR *TR
Jan 26, 2011
VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
1 complaint
ON JULY 29, 2010 AT 5PM MY WIFE PARKED HER CAR IN FRONT MY HOUSE ON COLESVILLE ROAD, FACING THE ROAD APPROXIMATELY 23 FEET FROM THE SIDEWALK AND 30 FEET FROM THE STREET. I HAD BEEN ASKED BY MY WIFE TO DRIVE TO THE AIRPORT. WE CLOSED THE DOORS, PUT ON THE SEAT BELTS, PUT MY FOOT ON THE BRAKES AND SHIFTED THE GEAR SHAFT TO DRIVE. THEN I RELEASED THE PARKING BRAKE, THE CAR START ROLLING SLOWLY BY THE TIME I WAS MOVING MY FOOT TO THE GASOLINE PEDAL GENTLY, THE CAR KEPT ROLLING , THE GAS PEDAL FAILED TO ACCELERATE THE ENGINE. I PUT MY RIGHT FOOT ON THE BRAKE, THE BRAKE FAILED COMPLETELY. I TRIED TO PUMP THE BREAK TO STOP THE CAR WITHOUT SUCCESS. SUDDENLY, I FOUND MY SELF ENTERING THE BUSY STREET AND CARS RUSHING TOWARD ME. TRYING TO TURN RIGHT AND PUSH THE GASOLINE PEDALTO KEEP UP WITH TRAFFIC, THE CAR KEPT ROLLING SLOWLY AND THE CAR NEVER ACCELERATED. "THE GAS PEDAL FAILED TO ACCELERATE AS THERE WAS NO GAS PEDAL". UNTIL I REACHED THE RIGHT LANE FROM THE SECOND LANE, I SHIFTED THE TRANSMISSION TO NEUTRAL THE CAR SLOWED AND PUSHED THE PARKING BRAKE TO STOP. THEN I CHANGING TRANSMISSION TO THE PARKING POSITION. THE WHOLE TRAFFIC STOPPED, THEN I TRIED AGAIN TO SHIFT THE TRANSMISSION TO DRIVE AND PUSHED THE GAS PEDAL WHICH RESUMED ITS FUNCTION AND THE BRAKE TOO. WHEN I ENTERED COLESVILLE ROAD THE TRAFFIC WAS RUSHING, SPECIALLY ON THE FIRST LANE WHERE FIRST LANE CAR APPROACHING MY CAR, THE DRIVER STARTED HONKING AND SWERVED DRASTICALLY AROUND MY CAR TO THE SECOND AND THIRD LANE TO AVOID HITTING ME. THE FOLLOWING CARS AND THE WHOLE TRAFFIC STOPPED UNTIL I MOVED TO THE FIRST LANE AND RESUMED MOVING. IT WAS A HORRIBLE AND SCARY EXPERIENCE WITH MY WIFE AND THE TWO YEARS GRANDDAUGHTER SCREAMING AND PANICKING. I CALLED THE DEALER, THE ONLY ADVISE I GOT WAS TO GET AN APPOINTMENT AND LOOK AT THE CAR. TONIGHT I TOOK THE CAR TO THE DEALER. *TR
Aug 03, 2010
EQUIPMENT
1 complaint
I WISH TO REPORT TWO SEPARATE GAS PEDAL INCIDENTS INVOLVING MY 2009 TOYOTA SIENNA XLE VAN THAT OCCURRED ON THE SAME DAY. ON THIS DAY, I MADE A TRIP FROM MY RESIDENCE TO A LOCAL GOLF COURSE AND ABOUT 3 HOURS LATER I RETURNED TO MY RESIDENCE. ON MY WAY TO THE GOLF COURSE, I WAS TRAVELING IN A HOUSING AREA AT ABOUT 20 MPH WHEN I TOOK MY FOOT OFF OF THE GAS PEDAL TO SLOW DOWN BUT THE CAR CONTINUED AT THE SAME OR SLIGHTLY FASTER SPEED OF ABOUT 25 MPH. THE CAR SHOULD HAVE EASILY SLOWED DOWN BECAUSE AT THIS TIME I WAS GOING UP A SLIGHT INCLINE IN THE ROAD. I HAD TO FIRMLY APPLY MY BRAKES TO SLOW DOWN THE CAR AND I IMMEDIATELY PARKED THE CAR WITHIN ABOUT 200-300 YARDS OF THE INCIDENT. ABOUT 3 HOURS LATER, I DROVE THE CAR BACK TO MY RESIDENCE. I STOPPED AT A STOP SIGN AND THEN STARTED TO DRIVE TO OUR RESIDENCE (WE HAVE A RENTED UNIT IN A GATED RESIDENTIAL AREA) AT THE POSTED SPEED OF 15 MPH. AS I REACHED 15 MPH, I TOOK MY FOOT OFF THE ACCELERATOR BUT THE CAR CONTINUED TO SPEED UP TO ABOUT 25 MPH. I HAD TO IMMEDIATELY APPLY THE BRAKES AND I ALSO DOWNSHIFTED THE TRANSMISSION TO 1ST GEAR. I PARKED THE CAR BUT DID NOTICE, BEFORE I TURNED THE KEY OFF, THAT THE ENGINE RPMS IN THE STOPPED POSITION WERE ABOUT 1000 TO 1100. IT WAS NOT AT THE IDLE SPEED OF ABOUT 700 RPMS WHERE IT SHOULD HAVE BEEN WHEN STOPPED. SOMETHING PREVENTED THE ACCELERATOR FROM RETURNING TO NORMAL. THESE TWO EVENTS BOTH OCCURRED ON SATURDAY MARCH 6, 2010. I TOOK THE CAR TO THE TOYOTA OF THE DESERT DEALERSHIP IN CATHEDRAL CITY, CALIFORNIA, ON MONDAY MARCH 8, 2010. THEY CHECKED THE CAR OVER AND TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG. WE ALSO TOOK A TEST DRIVE WHICH WAS EQUALLY UNEVENTFUL. MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT OUR SAFETY WHEN DRIVING THIS CAR. WHY IS THERE NO RECALL OF OUR TOYOTA SIENNA? WE DARN SURE HAVE A PROBLEM! *TR
Mar 09, 2010
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
OUR 2009 SIENNA MAY HAVE HAD A SUDDEN ACCELERATION PROBLEM. WHEN THE CAR WAS PUT INTO REVERSE, A SUDDEN ACCELERATION SENT IT DOWN OUR DRIVEWAY. SITUATION: PULLING INTO THE CARPORT, WHICH INVOLVES A 90 DEGREE TURN AT THE TOP OF A SHORT (10M) STEEP NARROW WALLED EASEMENT, THE DRIVER OF THE SIENNA COULD NOT MAKE THE TURN IN ONE MOTION AND WAS REQUIRED TO PUT THE SIENNA IN REVERSE AT WHICH TIME THE MINIVAN SUDDENLY ACCELERATED, SQUEALING ITS WHEELS. THE RESULT WAS A 5M CAREEN DOWN THE DRIVEWAY. THE RESULT WAS ABOUT $4,000 BODY DAMAGE, BUT NO INJURY TO THE DRIVER OR MY 2YR OLD DAUGHTER - ALTHOUGH ALL WERE SHAKEN. WE HAVE SINCE GOT RID OF THE CAR - TRADED IT FOR A 2010 HIGHLANDER. *TR
Feb 11, 2010
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
IN APRIL 2009 THE ACCELERATOR STUCK ON MY 2009 TOYOTA SIENNA VAN. THE DEALER FAILED TO REPLICATE THE PROBLEM AND NEITHER THE DEALER NOR TOYOTA HAS MADE ANY PROGRESS TO RESOLVING. NOW I SEE WHERE A VAST NUMBER OF OTHER TOYOTA VEHICLES ARE SIMILARLY PLAGUED AND MY CONFIDENCE IN THE SIENNA IS FURTHER ERODED. PLEASE HELP! TW*
Jan 28, 2010
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
I'VE SEEN THAT TOYOTA IS RECALLING MANY VEHICLES BECAUSE OF LOOSE DRIVER'S SIDE FLOORMATS, BUT NOT THE SIENNA MINIVAN. AFTER I HEARD ABOUT THE PROBLEM I NOTICED THAT BOTH CLIPS HOLDING THE DRIVER'S FLOOR MAT BACK HAD COME LOOSE AND THE MAT HAD SLID SEVERAL INCHES TOWARD THE FRONT OF THE VEHICLE. I THINK I JUST NEVER THOUGHT MUCH ABOUT IT UNTIL I SAW THIS RECALL AND WHAT HAPPENED TO THAT POOR FAMILY. I HAD TO SNAP THE PLASTIC RETENTION CLIPS BACK INTO THE GROMMET HOLES, BUT I WONDER IF THIS IS HAPPENING ON OTHER CARS AS WELL, AND IF SO, WHY WASN'T SIENNA INVOLVED IN THE RECALL? *TR
Oct 01, 2009
Frequently Asked Questions
How many problems does the 2009 TOYOTA Sienna have?
The 2009 TOYOTA Sienna currently has 206 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2009 TOYOTA Sienna?
The most common problems reported for the 2009 TOYOTA Sienna are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2009 TOYOTA Sienna problem data come from?
All problem and complaint data for the 2009 TOYOTA Sienna comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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