2010 TOYOTA Sienna Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
171
Complaints Reported
Complaints by Component
STRUCTURE
42 complaints
THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.
Oct 19, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE DASHBOARD WAS STICKY AND MELTING. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HIS VIEW WAS OBSTRUCTED DUE TO THE GLARE FROM THE DASHBOARD. LONGO TOYOTA OF PROSPER (2100 W UNIVERSITY DR, PROSPER, TX 75078 (469) 850-6315) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS PROVIDED INFORMATION ON REGARDING AN EXTENDED WARRANTY ON THE VEHICLE REGARDING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE EXTENDED WARRANTY INFORMATION WAS SENT OUT IN 2016. THE FAILURE MILEAGE WAS 65,000.
Jul 15, 2020
DASHBOARD CRASH ITSELF AND STICKY. I ALWAYS USE WINDSHIELD SUN SHADE COVER. I ASKED LOCAL TOYOTA DEALER BUT IT IS NOT RECALL. *TR
Jun 12, 2020
MECHANISM INSIDE RIGHT SLIDING DOOR CRACKED AND DOOR IS PERMANENTLY CLOSED. BOTH LEFT AND RIGHT SIDE THE PULLY WIRE THAT OPENS THE DOOR SNAPPED. BOTH DOORS NOW MALFUNCTIONED WITH ONE DOOR COMPLETELY SEALED CLOSED.
Nov 07, 2019
THE POWER CABLE TO THE DRIVER'S SIDE DOOR SNAPPED OFF RESULTING IN NO MORE POWER DOOR. THE VEHICLE WAS STATIONARY.
Aug 06, 2018
+ 37 more complaints for this component
UNKNOWN OR OTHER
17 complaints
DASHBOARD HAS RECENTLY BECOME STICKY EVEN THOUGH WIINDSHIELD IS ROUTINELY COVERED.
Oct 10, 2020
I AM AN ACTIVE DUTY SERVICE MEMBER TRYING TO PCS FROM GERMANY TO THE UNITED STATES. I NEVER RECEIVED NOTIFICATION OF THE RECALL. NOW THERE WILL BE A SIGNIFICANT DELAY IN SHIPPING OUR VEHICLE AND OUT OF POCKET EXPENSES IN THE FORM OF CAR RENTALS THAT COULD HAVE BEEN AVOIDED IF I WOULD HAVE BEEN NOTIFIED OF THIS RECALL.
Apr 22, 2018
SLIDING DOOR POWER CABLE BROKEN. TOYOTA HAS ENHANCED WARRANTY FOR 2004-07 MY BUT WILL NOT FIX MINE BECAUSE IT IS 2010 MY.
Apr 20, 2018
PASSENGER SIDE SLIDING DOOR. THE CABLE SNAPPED AND THE DOOR WOULD NOT FULLY OPEN.
Nov 01, 2017
POWER SLIDING DOORS JAMMED IN THE CLOSED (OR PARTIALLY OPEN POSITION) AS THE DOOR CABLE GOT HUNG UP IN THE SLIDING MECHANISM. BOTH DOORS OF OUR VEHICLE ARE NOW AFFECTED. DRIVER SIDE SLIDING DOOR FAILED TO OPEN FULLY IN JAN 2017 - IT OPENED ABOUT 4 INCHES AND WOULD STOP. PASSENGER SIDE SLIDING DOOR FAILED TO OPEN AT ALL IN MAY 2017, IT WOULD MOVE A FRACTION OF AN INCH WHEN TRYING TO OPEN AND THEN GET JAMMED. THE VAN HAS SEEN MODERATE USE, AND THE DOORS WERE OPENED WITH THE AUTOMATIC MECHANISM (USED THE BUTTON) OVER 99% OF THE TIME. THE WEAR ON THE DOOR OPENING MECHANISM WAS NOT CAUSED BY INAPPROPRIATE MANUAL OPENING. AFTER THE PROBLEM, IN BOTH CASES THE ONLY WAY TO BE ABLE TO OPEN THE DOORS WAS TO PHYSICALLY BREAK THE GUIDE CABLES - WHICH WAS DONE FROM OUTSIDE OF THE VEHICLE. IT IS UNLIKELY TO BE DONE FROM INSIDE THE VEHICLE DUE TO HOW THE PERSON WOULD NEED TO STAND AND THE STRENGTH THEY COULD GENERATE, ESPECIALLY DURING AN EMERGENCY EVENT. FIX FOR THE PROBLEM IS OVER $1000 FOR EACH DOOR. REMEDY FOR ME IS THAT I CUT THE BROKEN CABLES AND WE OPEN THE DOORS MANUALLY NOW. I BELIEVE THERE IS A RECALL THAT COVERS THIS PROBLEM FOR 2004-2007 SIENNAS, BUT HAS NOT BEEN EXTENDED TO COVER THE SAME MODEL FOR YEARS 2008-2010. SNIPPET OF THIS IS: CERTAIN 2004 TO 2007 MODEL YEAR SIENNA VEHICLES EXTENSION OF WARRANTY COVERAGE FOR POWER SLIDING DOOR CABLE ASSEMBLY THIS CONCERNS THE CABLE ASSEMBLY, NOT THE LATCH ASSEMBLY.
May 10, 2017
+ 12 more complaints for this component
POWER TRAIN
14 complaints
Massive Oil Leak and Loss of Oil Pressure: Oil line burst while driving on the HWY coming back home from a work. Loss nearly all of the oil, but there were no warning lights. Pulled over into gas station. Checked dip stick, completely dry! Catastrophic oil leak without warning. Could have been stalled on the HWY and caused major ACCIDENT. Tried to refill oil but it all leaked out as soon as I started engine. Research around the web and find out that this is a known issue to Toyota for using rubber VVTI oil line - Part # 15772-31030 Now this part is made all metal!
Nov 03, 2022
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SLOWING DOWN, A LOUD BOOMING NOISE OCCURRED AND THE VEHICLE SUDDENLY LOSS AUTOMOTIVE POWER AND CAME TO A ROLLING STOP. UPON INSPECTION, PART OF THE TRANSMISSION WAS DETACHED AND ON THE GROUND NEARBY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION HAD EXPLODED. THE CONTACT INDICATED THAT PIECES OF THE TRANSMISSION HAD DISLODGE FROM THE TRANSMISSION CASING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.
Aug 14, 2020
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE AND THEN STALLED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO COAST OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE GEAR SHIFTER FAILED AND CAUSED THE TRANSMISSION TO FAILED. THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V657000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Jun 04, 2019
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V657000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARINA DEL REY TOYOTA (4636 LINCOLN BLVD, MARINA DEL REY, CA) WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR BECAUSE THE TECHNICIAN STATED THAT THE VEHICLE WAS MODIFIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Jan 30, 2018
MARINA DEL REY TOYOTA HAS BEEN UNABLE TO OBTAIN THE PART REPLACING THE SHIFT SOLENOID FOR THE RECALL
Jan 05, 2018
+ 9 more complaints for this component
VEHICLE SPEED CONTROL
12 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED TWO OTHER TIMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS KEPT FOR OVER A MONTH, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/13/16*LJ
Jun 29, 2016
WHEN I COME TO PARK THE VAN IN TO THE GARAGE VAN ACCELERATED IT SELF WITHOUT I PUT LEG ON THE ACCELERATION AND TRY TO APPLIED THE BREAK AND IT DID NOT STOP. THE VAN WENT FAST AND HIT THE GARAGE DOOR AND BROKE THE WALL. VAN BUMPER GOT DAMAGED TOO. IT NEVER HAPPENED BEFORE TO ME. IT WAS SUDDEN ACCELERATION OF THE VAN. *TR
Jul 14, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARING LOT, THE VEHICLE ACCELERATED TO 85 MPH AND THEN CRASHED INTO TWO PARKED VEHICLES. THE BRAKE PEDAL WAS ENGAGED REPEATEDLY AND THE IGNITION WAS TURNED OFF IN ORDER TO STOP THE ACCELERATION FAILURE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE FAILURE LATER RECURRED AND THE CONTACT SUSATINED SEVERE DAMAGES TO THE VEHICLE. A POLICE REPORT WAS FILED WITH NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 07/01/14 MA
Apr 02, 2014
2010 TOYOTA SIENNA WAS STOPPED AT A RED LIGHT, WITH MY RIGHT FOOT ON THE BRAKE, WHEN IT SUDDENLY LAUNCHED ITSELF INTO THE BACK OF THE VEHICLE IN FRONT OF ME. (THIS WAS ALMOST UNBELIEVABLE, BUT THANK GOD I HAD A WITNESS! A GENTLEMAN PREVIOUSLY UNKNOWN TO ME, WHO JUST HAPPENED TO BE STANDING ON THE SIDE WALK WHEN HE SAW IT HAPPEN. AS I STEPPED OUT OF MY VEHICLE, I HEARD HIM DESCRIBING TO THE DRIVER IN FRONT OF ME WHAT I HAD JUST EXPERIENCED.) UPDATED 04/07/14..UPDATED 04-29-14 *BF..UPDATED 06/16/14 *BF UPDATED 09/20/2017*JS *TR
Mar 20, 2014
TOYOTA SIENNA UNCONTROLLED ACCELERATION. I ATTEMPTED TO SLOW VEHICLE BY PUMPING BRAKES WHICH RENDERED THEM TEMPORARILY USELESS. SHIFTING INTO NEUTRAL DIDN'T WORK. THEN ACCELERATION NORMALIZED AND BRAKES REGAINED FUNCTION. *TR
Jul 06, 2010
+ 7 more complaints for this component
ELECTRICAL SYSTEM
5 complaints
We recently had a full diagnostic check done on our vehicle (199 point at Parkway Automotive in Little Rock, Arkansas) that listed some components in need of repair. The only part involving the electrical system needing repair was our battery which was testing as no longer holding enough charge. We took the vehicle to Sam's Club in North Little Rock, AR within the last 2-3 weeks and had the battery replaced with a new Duracell with 3 year warranty. We drove away with no issues with the vehicle and used it for local driving without issues for those 2-3 weeks. The morning of Thursday, December 29, 2022 we started the car to drive to our church about 2 miles away with our four young children (1, 5, 8, 10). In the short drive, dash lights were flickering and the nav/audio screen system was turning off and restarting. Upon arrival at the church, as we were parking the car, gray smoke began to come from the hood quickly. The children were all still strapped in seatbelts and carseat, so we quickly unloaded them from the car and took them inside the building. While we were unloading them from the vehicle we observed the following: -black smoke pouring from driver's side hood -sparks falling on the ground from driver's side engine compartment, near bumper -spurts of fire coming from the hood and below the bumper on driver's side -charring and melting coming from the vents/lights where each child was seated in the 2nd and 3rd row seating After calling the fire department and locating a fire extinguisher, the fire quickly grew into an uncontrollable blaze so we all went inside the building as quickly as possible to avoid injury. Shortly thereafter, the battery itself seemed to explode (a loud explosion was heard and then a smaller one) and the driver windshield was blown. The fire was large enough to seem to be traveling toward the gas tank and we were afraid of a big disaster. The fire department then arrived and extinguished the fire and made a report.
Jan 03, 2023
TAKATA RECALL: SLIDING DOOR CABLE GOT CUT OFF AS I OPEN THE DOOR. NOW UNABLE TO OPEN ONE SIDE OF THE SLIDING DOOR
Apr 18, 2019
THE AUTOMATIC SLIDING DOOR CABLE BROKE, AND WE ARE NOW UNABLE TO OPEN THE DOOR. OUR CHILDREN CAN ONLY EXIT THE CAR FROM THE DRIVER SIDE DOOR. WE UNDERSTAND THAT TOYOTA IS REPAIRING CERTAIN MODEL YEARS WITH THIS SAFETY ISSUE, UNDER AN EXTENDED WARRANTY. IF THE PART IS DEFECTIVE, WHY ARE SOME OWNERS COVERED AND OTHERS PAYING $2000 FOR REPAIRS?
Dec 19, 2018
MY BOTH SIDE SLIDING DOORS ARE NOT FUNCTIONAL. I COULD NOT USE THE KEY FOB TO OPEN OR CLOSE THE DOORS. WONDER IF IT HAS ANY RECALL.
Nov 13, 2017
THE REAR PASSENGER SLIDING DOOR IS AUTOMATIC. THE DOOR MOTOR STARTED MAKING A LOUD NOISE WHEN ATTEMPTING TO OPEN THE DOOR AUTOMATICALLY. SUDDENLY, THE CABLE WIRE THAT IS INSIDE THE VEHICLE INTO THE DOOR TO OPERATE THE AUTOMATIC MECHANISM SNAPPED AND IS STICKING OUT OF THE AREA BELOW THE LAST REAR WINDOW OF THE VEHICLE AND NOW THE DOOR WILL NOT OPEN, EVEN UPON ATTEMPTING TO OPEN IT MANUALLY. *TR
May 05, 2015
AIR BAGS
4 complaints
The contact's father owned a 2010 Toyota Sienna. The contact stated while his father was driving to the hospital at 30-40 MPH for a medical emergency, he lost consciousness. The vehicle crashed into a steel fence. The air bags failed to deploy. The contact's father was transported to the hospital by emergency units where it was diagnosed that he had sustained a broken neck, which made it impossible for the medical personnel to treat him. The contact's father deceased while in the hospital. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
May 24, 2022
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAGS WERE DEACTIVATED EVEN THOUGH A 130 LB PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. AFTER SWITCHING PASSENGERS, THE FRONT PASSENGER SIDE AIR BAG OPERATED NORMALLY FOR APPROXIMATELY 20 MINUTES BEFORE THE MALFUNCTION RECURRED, ALTHOUGH THE PASSENGER SEAT WEIGHED APPROXIMATELY 213 LBS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Jul 01, 2016
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING 45 MPH A VEHICLE REAR ENDED HIM. THE DRIVER SIDE CURTAIN AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE CURTAIN AIR BAG DID. THE VEHICLE WAS DESTROYED AS A RESULT. FOUR PEOPLE SUSTAINED MINOR INJURIES. A POLICE REPORT FILED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,940.
Oct 19, 2010
YESTERDAY I HIT A DEER IN MY 2010 SIENNA. THE IMPACT WAS DIRECTLY IN FRONT OF THE DRIVER. THIS WAS A VERY HARD IMPACT AND MY AIRBAGS DID NOT DEPLOY. I BOUGHT THIS VAN BECAUSE OF TOYATA'S SAFETY REPUTATION. I HAVE 2 SMALL CHILDREN AND I AM VERY CONCERNED ABOUT THEIR SAFETY IN THIS VAN. I AM CONCERNED THAT IF I NEED THE AIRBAGS THEY WILL NOT DEPLOY AGAIN. I CAN SEND YOU A PICTURE OF THE ACCIDENT IF YOU LIKE. PLEASE CONTACT ME BY EMAIL . I AM TRYING TO DETERMINE MY NEXT ACTIONS CONCERNING MY FUTURE IN THIS VEHICLE AND WITH TOYOTA. MY FAMILIES SAFETY IS MY PRIORITY. THANK YOU. *TR
Feb 11, 2010
SEAT BELTS
4 complaints
One day when we tried to buckle the driver's side seat belt, little pieces flew out of the receiver side and it will no longer buckle. We took it to the Toyota dealer in N Syracuse NY and were told it would be a cost of $212 to replace and that it would be a two-week wait for the part to come in. This means that the owner and her two young babies would have to drive in an unsafe car, ILLEGALLY for two weeks putting her life and the life of her children in danger. The Toyota dealer inspected the seat belt and confirmed it was a defect and had failed. I called Toyota customer service and was told that there were no recalls for this defect and they would take no responsibility for the dangerous situation or consequences because the car was no longer under warranty. In fact, this is a problem that has been affecting many owners as indicated by an online search. Also, the fact that the dealer has to wait two weeks to obtain the part indicates that this seatbelt has failed many owners and they have used up the supply. This should be a recall situation but Toyota will take no responsibility.
Jun 29, 2021
SEAT BELT GETS STUCKED IN JAMMED AND WON'T RETRACT, EXTREME SAFETY HAZARD. CANNOT DRIVE WITHOUT WORKING SEAT BELT FRONT DRIVER SIDE. THIS HAPPENS FREQUENTLY AND I CAN'T GET IT ON JAM THIS TIME. THIS SHOULD BE A RECALL.
Jan 20, 2019
SEAT BELTS ARE ALWAYS JAMMED WHEN YOU ARE TRYING TO PULL THEM OUT, BOTH ON DRIVER SIDE AND PASSENGER SIDE. *TR
Jan 26, 2014
PULLED DRIVER SEAT BELT TO PUT IT ON. IT GOT TWISTED AND JAMMED AND WAS UNABLE TO BE USED. *TR
May 04, 2013
STEERING
4 complaints
THE INTERMEDIATE STEERING SHAFT STARTED MAKING A CLUNKING SOUND WHEN TURNING THE WHEEL AND DRIVING A LOW SPEEDS. ADDITIONALLY, THERE IS NOW PLAY IN THE STEERING WHEEL. SO MUCH PLAY THAT DRIVING AT HIGHWAY SPEEDS FEELS UNSAFE.
Jul 20, 2020
EVERY TIME TURN THE STEERING IT MADE CLICKED FEELING LIKE STEERING SHAFT BEND? IT HAPPEN SINCE 2017 TO NOW. I LOOKED UNDER THE HOOD NO LEAK OIL. PLEASE INVESTIGATION BEFORE ACCIDENT. *TR
Jun 12, 2020
PASSENGER SIDE RACK AND PINION SEAL STARTED LEAKING AND REQUIRED REPLACEMENT. HAD TO HAVE RACK AND LIONIZING, TIE ROD ENDS, AND LINKAGE REPLACED FOR OVER $1,100.
Apr 12, 2020
I BOUGHT A 2010 TOYOTA SIENNA CE FROM SOUTHBAY TOYOTA IN GARDENA, CA AT ON JANUARY 24, 2010. AFTER MY WIFE DROVE IT FOR A WEEK, SHE FOUND THE CAR STARTED TO MAKE "CRACKING" SOUND NEAR THE STEERING WHEEL AREA ESPECIALLY WHEN THE CAR IS IN REVERSE DRIVING AND MOVING THE STEERING WHEEL SLOWLY. I TESTED IT AND THE ABNORMAL SOUND REPEATED EVERY TIME. I BROUGHT THE CAR TO SOUTHBAY TOYOTA A WEEK AGO, THEY DIDN'T IDENTIFY THE PROBLEM SINCE THE STREET IS SO NOISY. MY WIFE CONTINUED TO DRIVE THE CAR AND THE "CRACKING NOISE" BECAME LARGER AND AT THE SAME TIME SHE FELT THE BRAKE PUSHED HER FOOT UP. ON MARCH 1ST, 2010, I SENT THE CAR TO SOUTHBAY TOYOTA AGAIN. THIS TIME THEY DUPLICATED THE PROBLEM AND CONTACTED TOYOTA AND ORDERED A "INTERMEDIATE STEERING SHAFT" AND WILL REPLACE IT. I DON'T KNOW THIS WILL SOLVE THE PROBLEM OR NOT. *TR
Mar 04, 2010
LATCHES/LOCKS/LINKAGES
4 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED ON ITS OWN. THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE DOOR CHIME SOUNDED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CLOSED THE DOOR, AND CONTINUED DRIVING. THE CONTACT STATED THAT THE DOOR OPENED AT LEAST TEN TIMES IN A WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 18009170105. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Sep 17, 2018
2010 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO SLIDING DOOR CABLE ASSEMBLY PROBLEMS. *SMD THE CONSUMER STATED A FEW MONTHS AGO, HE HAD ENDLESS PROBLEMS WITH THE LATCH ASSEMBLY ON BOTH SLIDING DOORS, WHICH THE DEALERSHIP REPAIRED, AS THEY STATED IT WAS ON RECALL. THE CONSUMER HAD TO GO BACK SEVERAL TIMES, BEFORE THEY FINALLY FIXED IT. SOON AFTER, THE PROBLEM WITH THE CABLE ASSEMBLY ON THE PASSENGER SIDE DOOR CROPPED UP, AND SURPRISINGLY, THAT PARTICULAR PART WAS NOT RECALLED. DUE TO THE FAILURE OF THE CABLE, THE CONSUMER WAS UNABLE TO OPEN THE DOOR.
Jun 25, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 5-10 MPH WHEN HE ATTEMPTED TO SWITCH OFF THE INTERIOR LIGHTS AND INSTEAD, HAPHAZARDLY ENGAGED THE AUTOMATIC DOOR SWITCH, CAUSING THE SIDE SLIDING DOORS TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DESIGN OF THE VEHICLE COULD NOT BE COMPROMISED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.
Apr 17, 2012
SLIDING DOOR DRIVER'S SIDE ON 9 MONTH OLD 2010 TOYOTA SIENNA HAS FAILED TWICE IN PAST THREE MONTHS. THE SLIDING DOOR CLOSES AND IS UNABLE TO RE-OPEN. PREVIOUS TO THE TWO FAILURES, DOOR HAS ONLY BEEN LOCKED AND CLOSED USING REMOTE CONTROL, HANDLE FROM OUTSIDE, OR LOCKED AUTOMATICALLY UPON ACCELERATING. BECAUSE AN INFANT OCCUPIES THE SEAT FOR THAT DOOR 100% OF THE TIME, DOOR IS NEVER OPENED OR LOCKED FROM THE INSIDE AND IS NEVER TOUCHED BY PASSENGERS FROM THE INSIDE. DEALERSHIP INDICATES THAT THE INSIDE LOCK LEVER IS BEING MANUALLY FORCED PAST THE LOCK POSITION WHEN CLOSING THE DOOR; HOWEVER, THE INSIDE LOCK LEVER HAS NEVER BEEN USED AT ALL BY ANY OF THE OWNERS. DEALER REASSEMBLED THE LOCK CONTROLLER TO CORRECT THE ISSUE THE SECOND TIME. *TR
Apr 16, 2010
ENGINE AND ENGINE COOLING
4 complaints
MY WIFE WAS RETURNING HOME WITH HER 2011 TOYOTA SIENNA VAN. SHE PULLED INTO THE DRIVEWAY, TOOK HER FOOT OF THE GAS AND PUT ON THE BRAKE BUT THE VAN ACCELERATED RIGHT INTO MY 2011 FORD FUSION, CAUSING A LOT OF DAMAGE. I WON'T KNOW EXACTLY HOW MUCH UNTIL THE BODY SHOP CALLS ME TOMORROW. OF COURSE I KNOW THE SIENNA WASN'T EVEN ON TOYOTA'S RECALL, BUT I HAVE SEEN MANY REPORTS OF THE SAME PROBLEM ON LINE. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE AND WE DON'T KNOW WHAT TO DO? *TR
Aug 22, 2011
SUBJECT: SMOKE FROM NEW 2010 TOYOTA SIENNA CE. I BOUGHT WHAT APPEARED TO BE A NEW 2010 TOYOTA SIENNA FROM DCH BRUNSWICK TOYOTA IN NORTH BRUNSWICK, NEW JERSEY ON MARCH 29, 2010. ITS ODOMETER READ 95 MILES. WE LEFT THE DEALERSHIP AT ABOUT 7:00 PM. MY WIFE DROVE THE CAR AND MY MOTHER, WHO IS SUFFERING FROM SCIATICA AND HAS RECENTLY UNDERGONE AN OPERATION, SAT IN THE PASSENGER SEAT. (IT MUST BE MENTIONED HERE THAT BOTH MY WIFE AND MOTHER HAVE EXTENSIVE EXPERIENCE IN DRIVING CARS THAT GOES BACK AT LEAST TEN YEARS, AND MY WIFE ESPECIALLY IS QUITE FAMILIAR WITH THE BASICS OF CAR MECHANICS.) AT ABOUT 7:30 PM, WHEN MY WIFE TURNED THE HEATER ON, THE ENGINE STARTED MAKING LOUD THUMPING SOUNDS. MY MOTHER NOTICED A GLOW IN THE HOOD. A CONSIDERABLE AMOUNT OF THICK DARK SMOKE STARTED RISING FROM THE HOOD. MY WIFE STOPPED THE CAR IMMEDIATELY AND TURNED THE ENGINE OFF. THINKING THAT THE ENGINE WAS ABOUT TO EXPLODE, THEY LEAPED OUT OF THE CAR AND RAN AWAY TO A SAFE DISTANCE IN THE MUD ON THE SIDE OF THE STREET FEARING FOR THEIR LIVES. THE PHYSICAL AND EMOTIONAL TRAUMA THAT MY MOTHER WAS SUBJECTED TO HAS CAUSED A SUBSTANTIAL INCREASE IN THE BACK PAIN LEADING TO NIGHTMARES AND INSOMNIA. THE SMOKE THAT THE CAR CONTINUED TO EMIT FOR ANOTHER HALF AN HOUR GAVE THE IMPRESSION THAT THE ENGINE COULD EXPLODE ANY TIME. WE CALLED THE DEALERSHIP AND THEY HAD TO TOW THE CAR BACK TO THEIR PLACE. THE DEALERSHIPS SERVICE CENTER TRIED TO DIAGNOSE THE PROBLEM. THE BEST THEY CAME UP WITH WAS: A POSSIBLE AIR BUBBLE IN THE COOLANT AND THERMOSTAT FAILURE. BUT IT COULD BE ANYTHING ELSE, THEY ADDED. UPDATED 04/13/10.*JB
Apr 04, 2010
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STOPPED AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE STEERING WHEEL ALSO LOCKED UP SO THE CONTACT TURNED THE VEHICLE OFF. UPON RE-STARTING THE VEHICLE, THE FAILURE REOCCURRED. A TOW TRUCK WAS CALLED AND A POLICE OFFICER WAS ALSO AT THE SCENE. THE TOW TRUCK DRIVER NOTICED SMOKE EMITTING FROM UNDER THE HOOD OF THE VEHICLE UPON ARRIVAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 4,500.
Mar 29, 2010
ENGINE SPEED CONTROL , IT DOESN'T GO UP SMOOTHLY FROM 0 KLM TO 55 KLM WHEN GOING INTO HIGHWAY. *TR
Jan 01, 2010
WHEELS
3 complaints
NOTICED EXCESSIVE TIRE WEARING ON ONE OF THE REAR WHEELS. ALIGNMENT SHOP SAID IT'S CAUSED BY ALIGNMENT ISSUE OF THE REAR WHEEL AND UNFORTUNATELY IT'S NOT ADJUSTABLE. WHEN I SEARCHED ONLINE, I SAW MULTIPLE PEOPLE COMPLAINING ABOUT THE SAME ISSUE.
May 31, 2019
I PURCHASED MY MINIVAN WITH 70,000 MILES ON IT AND NEW TIRES. BY THE TIME I ROTATED THE FIRST TIME, THE FRONT TIRE ON THE INSIDE WAS STARTING TO WEAR DOWN FASTER THAN NORMAL. I HAD THE TIRES ROTATED IMMEDIATELY AND THEN CHECKED THE SUSPENSION AND ALIGNMENT. THE MECHANIC SAID THAT THE ALIGNMENT IS OK. OVER THE NEXT 20,000 MILES AND 3 ROTATIONS LATER, ALL THE TIRES ARE WORN ON THE INSIDE DUE TO SOMETHING IN THE FRONT SUSPENSION/DESIGN AREA.
Jul 18, 2018
2010 SIENNA SPARE TIRE RECALL: MY SPARE TIRE COMPLETELY FELL OFF MY CAR WHEN I WAS DRIVING - NOT SURE IF IT CAUSED AN ACCIDENT OR DEATH BEHIND MY CAR. TOOK VEHICLE TO THE DEALER AND THEY APPLIED THE RECALL FOR THE SPARE TIRE CARRIER, BUT THEY GAVE ME MY VEHICLE BACK WITHOUT A SPARE TIRE. I HAVE BEEN DRIVING FOR 2 WEEKS WITH 4 KIDS IN MY CAR WITHOUT A SPARE TIRE. THIS IS A SERIOUS SAFETY ISSUE, MADE WORSE BY INCOMPETENT DEALER PERSONNEL. I WAS TOLD I WOULD HAVE TO BUY A NEW SPARE TIRE. AFTER ESCALATING THE ISSUE THROUGH THE TOYOTA CALL CENTER, THEY ARE NOW OFFERING ME A USED SPARE TIRE AS A REPLACEMENT. REPLACEMENT SPARE TIRE SHOULD NOT BE CUSTOMER RESPONSIBILITY DUE TO CARRIER FAILURE, ESPECIALLY WHEN IT COULD HAVE CAUSED DEATH BEHIND MY CAR. RECOMMEND THAT NHTSA FORCE TOYOTA TO MAKE SPARE TIRE REPLACEMENT PART OF OFFICIAL RECALL OR EDUCATE DEALERS ON HOW TO AUTHORIZE IMMEDIATE REPLACEMENT.
May 11, 2016
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
2010 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REAR POWER DOOR MALFUNCTION AND SEEKS REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED THE WARRANTY WAS EXTENDED, BUT NOT FOR THE 2010 MODEL YEAR. UPDATED 09/11/017*JS
Sep 11, 2017
PASSENGER POWER SLIDING DOOR WAS CLOSING WHEN DOOR CABLE ALONG REAR SIDE WINDOW SNAPPED. DOOR WILL NO LONGER OPEN OR CLOSE, EVEN IN MANUAL MODE. THIS IS A SAFETY HAZARD NOT ALLOWING PASSENGERS TO EGRESS IN AN EMERGENCY. A DOOR MALFUNCTION SHOULD FAIL IN A SAFE MODE ALLOWING THE DOOR TO BE OPENED AND/OR CLOSED WHEN A FAILURE OCCURS. TOYOTA COVERED THIS REPAIR UP THRU 2007 MODEL YEAR BUT REFUSE TO COVER REPAIR ON SUBSEQUENT MODEL YEARS DISREGARDING MULTITUDE OF DEFECTIVE DOORS ON LATER MODELS INCLUDING MY 2010 MODEL. THIS IS A POOR DESIGN AND THE CONSUMER SHOULD NOT BE PENALIZED FOR A COMPANY NOT PROPERLY CORRECTING A DOCUMENTED DESIGN ISSUE. *TR
Nov 05, 2014
MY SIENNA HAS A PROBLEM WITH THE REAR SLIDING DOOR- AN ISSUE THAT TOYOTA IS AWARE OF ALREADY FROM ITS OTHER CUSTOMERS WHO OWN A SIENNA AS FAR BACK AS 2004. WHEN I RECEIVED AN ALERT NOTICE FROM TOYOTA CONCERNING THIS ISSUE AND ALSO THE ALERT FOR THE CORROSION OF THE SPARE TIRE CARRIER CABLE BACK IN AUGUST 2012, I TOOK MY SIENNA INTO MY TOYOTA DEALER, ON AUG. 24, 2012, TO HAVE BOTH ISSUES FIXED . HOWEVER, I WAS TOLD THAT MY TOYOTA EXTENDED WARRANTY, WHICH I PURCHASED FOR ANY ELECTRICAL ISSUES THAT I MAY ENCOUNTER, DID NOT COVER THE SLIDING DOOR SENSOR, WHICH I CONSIDER IS AN ELECTRICAL PROBLEM BY THE MANUFACTURER, AND THERE WAS NO OFFICIAL PRODUCT RECALL FOR THE SLIDING DOOR PROBLEM WHICH OBLIGATED THEM TO REPAIR IT. MY PROBLEM WITH THE SLIDING DOOR IS VERY RANDOM, AND HAS NO PATTERN OF WHEN (NO WEATHER CONNECTION) OR WHY IT OCCURS. THE SLIDING DOORS ON MY SIENNA HAVE INTERMITTENTLY CLOSED ON BOTH MY HUSBAND AND ME ON VARIOUS OCCASIONS, SINCE OUR PURCHASE IN AUGUST 2009 (FIRST OCCURRENCE WAS AROUND APRIL 2010), ALSO WHILE TRYING TO BUCKLE MY CHILDREN INTO THEIR SEATS OR JUST OPENING THE DOOR WITH THE REMOTE CONTROL OR MANUALLY, AND AS A RESULT, HAVE EXPERIENCE MINOR BRUISES TO OUR SHOULDERS. THE DOOR IS NOT SUPPOSE TO OPEN WHEN THERE IS A PHYSICAL BODY IN THE DOOR'S PATH, BUT MY DOORS DO RANDOMLY, AGAIN A MAJOR SAFETY HAZARD WITH KIDS MOVING IN AND OUT OF THE CAR. *TR
Jul 19, 2013
SUSPENSION
3 complaints
BOTH REAR SHOCKS FAILED AND STARTED WHILE DRIVING (IN MOTION) IN CITY TRAFFIC. VEHICLE HAD 69,000 MILES AT THE TIME. PURCHASED NEW IN 11/2009. VEHICLE IS NOT USED TOW OR HAUL HEAVY LOADS. THE VEHICLE IS DRIVEN IN MAINE. THE TOYOTA DEALERSHIP PERFORMS ALL REPAIRS. VERY EXPENSIVE REPAIR. THE DEALERSHIP NOTED NO VISIBLE OR OBVIOUS REASON FOR 2 REAR SHOCK FAILURES AT SUCH LOW MILEAGE.
Sep 17, 2016
SUSPENSION SYSTEMS SPECIFICALLY SHOCKS AND STRUTS ARE WEARING OUT QUICKLY. DIVIDED OPINION BETWEEN MANY LOCAL MECHANICS ON THIS, SOME SUSPECT IT IS CAUSED DUE TO WEAR AND TEAR WHILE OTHERS THINK IT COULD BE DUE TO POSSIBLE MANUFACTURING ISSUES SPECIFICALLY FOR RUNNING IT ON A FULL LOAD - 8 PASSENGER VS 7 PASSENGER CONFIGURATION)
Oct 08, 2015
MY LOCAL GARAGE DISCOVERED THAT A SUSPENSION COIL SPRING IN MY 2010 SIENNA IS BROKEN. I HAVE DISCOVERED BY SEARCHING THE INTERNET THAT THIS IS FAIRLY COMMON IN TOYOTA SIENNA MODELS (I SAW 2007, 2008 AND 2009 MODELS REPORTED TO HAVE THIS PROBLEM, IN MY VERY BRIEF INTERNET SEARCH). THIS IS A FAMILY CAR, AND HAS SEEN ONLY NORMAL HIGHWAY DRIVING, NO HEAVY LOADS AND CERTAINLY NOTHING THAT WOULD NORMALLY BREAK A SPRING. I HAVE DISCUSSED THIS WITH BOTH THE LOCAL TOYOTA DEALERSHIP'S SERVICE MANAGER, AS WELL AS THE CORPORATE TOYOTA "CUSTOMER EXPERIENCE" REPRESENTATIVE. I HAVE EXPLAINED THAT A BROKEN COIL SUSPENSION SPRING COULD RESULT IN A SLASHED TIRE SIDEWALL AND ASSOCIATED BLOWOUT; A SLASHED BRAKE HYDRAULIC LINE AND ASSOCIATED LOSS OF BRAKING ABILITY; ERRATIC SUSPENSION MOVEMENT AND ASSOCIATED LOSS OF CONTROL OF THE VEHICLE AT HIGH SPEED. I HAVE BEEN TOLD BY TOYOTA THAT THERE IS NO RECALL NOR REPAIR ASSISTANCE FOR THIS PROBLEM. *TR
Apr 17, 2015
SERVICE BRAKES, HYDRAULIC
3 complaints
YOU HAVE TO PUSH THE BRAKES VERY HARD AND ALL THE WAY TO THE FLOOR TO GET THE VEHICLE TO STOP. THE BRAKE PADS AND SHOES WERE CHECK AND THEY ARE GOOD. WE ALSO HAD THE BRAKES FLUSHED TWICE. NO FLUID IS LEAKING BUT THE MECHANIC SAID, IT MAY BE THE ABS SYSTEM OR THE MASTER BRAKE CYLINDER BUT THIS WOULD BE UNUSUALLY FOR A CAR OF THIS AGE A 2007 TOYOTA SIENNA. *TR
Nov 02, 2010
IT SEEM LIKE THE BRAKE TAKE ABOUT 1 OR 2 SECOND BEFORE IT IS FINALLY ENGAGE IF I BRAKE NORMALLY. IF I BRAKE HARD THEN IT IS STOP VERY GOOD BUT IF I BRAKE SLIGHTLY BY PRESS THE BRAKE NORMALLY THEN IT IS NOT DOING GOOD JOB TO STOP IT. DEALER COULD NOT FIND ANY WRONG WITH IT. DEALER LET ME TEST DRIVE 2011 AND THE BRAKE ON THE MODEL WORK GOOD AS THE BREAK I HAVE ON KIA RONDO AND CHEVY IMPALA. I CALLED TOYOTA COMPANY AND THEY TOLD ME GO TO ANOTHER DEALER TO ASK FOR SECOND OPINION. I TOLD THEM ABOUT THE BRAKE ON 2011 MODEL. THEY SAID MY VAN HAS 7K MILEAGE, THE ONE I TESTED DRIVE IS NEW VAN. I TOLD THEM MY VAN IS STILL NEW. THEY SAY I CAN PURSUE THE ISSUE MY OWN IF I STILL THINK THE BRAKE IS NO GOOD. I WENT TO ANOTHER DEALER THEY ALSO SAID NO PROBLEM WITH THE BRAKE. ON THE WEBSITE EDMUND TOWN TALK (HTTP://TOWNHALL-TALK.EDMUNDS.COM) HAS FEW PEOPLE COMPLAINING ABOUT THE BRAKE. MY WIFE HAD THE 2001 CAMRY AND HAD THE BRAKE ISSUE THAT VERY SLOW TO ENGAGE JUST LIKE THE VAN WE HAVE NOW. I THINK THE GOVERNMENT NEED TO LOOK INTO TO BREAK ISSUE SINCE I HAVE DRIVE MANY DIFFERENCE BRANCH CAR, AND I FIND OUT THE TOYOTA BRAKE DOES NOT BRAKE GOOD WHEN YOU PUT THE BRAKE DOWN NORMALLY. *TR
Jul 29, 2010
I WAS DRIVING IN LIGHT SNOW AT A SLOW SPEED (10-15 MPH) DOWN A VERY SLIGHT HILL (5 DEGREES). I TRIED TO COME TO A STOP, ONCE AT A TRAFFIC LIGHT AND ONCE AT A STOP SIGN, AND THE BRAKES COMPLETELY FAILED. THEY MADE A GRINDING NOISE, BUT DID NOT SLOW THE CAR WHATSOEVER. LUCKILY I DID NOT HIT OR WAS HIT BY ANOTHER CAR, BUT INCIDENT WAS VERY FRIGHTENING. I HAVE NOT YET SCHEDULED TO TAKE THEM IN FOR A SERVICE CHECK. *TR
Feb 04, 2010
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
2 complaints
AUTOMATIC DOORS CONTINUING TO MALFUNCTION. I MADE A COMPLAINT TO DEALER ALMOST IMMEDIATLEY AFTER PURCHASE AND PROBLEM PERSISTS...I HAVE HAD MY DOORS REPAIRED SEVERAL TIMES AND I NOW HAVE 2 NON FUNCTIONING DOORS! IT HAS ALSO BEEN REPORTED TO MY CAR DEALER THAT THE REAR PASSENGER DOOR HAS OPENED WHILE I WAS DRIVING ON THE THRUWAY WITH MY CHILDREN.. I HAVE ALSO CALLED TO REPORT THE ISSUE AND TO PUT IN A COMPLAINT TO TOYOTA AND STILL HAVE THE ISSUE.
Jan 28, 2019
THE LATCH ON THE BACK DOOR MELTS WHEN THE WEATHER IS HOT, LEAVING A BLACK, TARRY MESS IN MY HANDS. NOW THAT THE WEATHER IS COLD, THE LATCH ON THE BACK DOOR IS FROZEN SOLID, MAKING IT EXTREMELY DIFFICULT TO OPEN THE BACK DOOR AT ALL. THIS COULD BE DANGEROUS IF I NEED TO OPEN IT QUICKLY. THE VAN IS, OF COURSE STATIONARY WHEN I TRY TO OPEN THE DOOR. THE DASHBOARD ALSO MELTS IN THE HEAT. *TR
Dec 15, 2016
ENGINE
2 complaints
THE ENGINE FAILED WHILE ENTERING THE HIGHWAY. ALL POWER WAS LOST AND VEHICLE HAD TO BE TOWED TO THE LOCAL TOYOTA DEALER. I WAS INFORMED TODAY THAT IN ORDER TO ANALYZE THE PROBLEM THE ENGINE NEEDS TO BE REMOVED AT $140 PER HOUR APPROX. 20 HRS OF LABOR. I HAVE GIVEN THEM PERMISSION TO DO THIS SO I CAN RECEIVE A QUOTE AS TO HOW MUCH TO REPAIR. THIS SIENNA WAS JUST IN FOR 125,000 MILE SERVICE WITH NO KNOWN ISSUES. I DO NOT HAVE ANY TYPE OF DOCUMENTATION AS OF TODAY JUNE 4,2018.
Jun 04, 2018
IN MOTION, WHEN I LET UP OFF THE ACCELERATOR TO ASSESS TRAFFIC, SUCH AS AT THE TOP OF AN ON-RAMP OR OTHER MERGING SITUATION, THEN I DECIDE IT IS SAFE TO MERGE, AND I PRESS THE ACCELERATOR, THE VEHICLE STALLS BRIEFLY BEFORE "CATCHING" AND ACCELERATING. THE ENGINE DOESN'T SPUTTER OR CUT OFF, THE VEHICLE JUST SITS STILL AS THOUGH IT ISN'T GETTING GASOLINE. I'VE HAD A FEW CLOSE CALLS WHEN ATTEMPTING TO ACCELERATE AND MERGE INTO TRAFFIC. THIS ISN'T A GEAR DOWN-SHIFT/UP SHIFT TYPE THING...JUST A STALL. IT'S NOT EVERY TIME I SLOW DOWN TO COAST, THEN DECIDE TO ACCELERATE, BUT SPORADICALLY. I'VE HAD THE VAN CHECKED BY THE DEALER AND THEY COULDN'T FIND ANYTHING. I WAS TOLD IT'S A "COMPUTER THING," WITH THE COMPUTER GETTING CONFUSED BECAUSE TO DOESN'T KNOW WHETHER I WANT THE VAN TO COAST TO A STOP OR TO ACCELERATE, AND "THE COMPUTER GETS CONFUSED." I DON'T HAVE SPECIFIC DATES
Mar 27, 2018
STRUCTURE,TIRES,WHEELS
2 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN
May 18, 2015
I GOT A FLAT TIRE ON I-95, USED THE SPARE WHEEL, NOW I AM UNABLE TO GET THE SPARE WHEEL BACK UP UNDER MY TOYOTA SIENNA. THE TOYOTA SAFETY INTERIM NOTICE RECALL #E1S STATES "EXCESSIVE CORROSION MAY OCCUR ON THE END OF THE SPARE TIRE CARRIER CABLE," WHICH IS THE CASE FOR MY SIENNA. I HAVE CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371 AND THEY KEEP ON SAYING THAT TOYOTA HAS NOT YET COME UP WITH A REMEDY FOR THIS SITUATION. I TOOK MY SIENNA TO THE TOYOTA LUSTINE DEALERSHIP IN WOODBRIDGE, VA, BUT THEY WERE UNABLE TO FIX THE PROBLEM. MY SIENNA IS A VANPOOL FOR SIX PEOPLE COMMUTING BETWEEN WOODBRIDGE, VIRGINIA AND WASHINGTON, DC EVERY DAY. I NEED TO HAVE MY SPARE WHEEL PROPERLY IN PLACE. IT HAS BEEN OVER A HALF A YEAR. PLEASE HELP. *TR
Dec 10, 2014
VISIBILITY,STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE QUARTER VENT WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 7/1/15*CN
Apr 14, 2015
2012 FIRST, MY DRIVER SIDE REAR POWER DOOR STOPPED WORKING DUE TO A BROKEN CABLE. IT WAS VERY DIFFICULT TO SHUT THE DOOR MANUALLY EVEN WITH THE POWER SWITCH SHUT OFF. I HAD TO CALL MY HUSBAND TO COME AND ASSIST ME IN CLOSING THE DOOR SO I COULD SAFELY DRIVE WITH MY THREE CHILDREN. THIS REPAIR WAS NOT INCLUDED IN SB-0280-10 WHICH TOYOTA EXTENDED THE WARRANTY ON CERTAIN ISSUES. THOUGH, THE REPAIR WAS COVERED BY TOYOTA AS A ONE TIME "GOOD WILL" PER REPRESENTATIVES. I CONTINUED TO HAVE ONGOING ISSUES WITH REAR POWER SLIDING DOORS STICKING OR NOT CLOSING COMPLETELY. OFTEN THE BEEPING ONCE THE VEHICLE IN GEAR INDICATING THAT THE DOOR IN FACT WAS STILL OPEN. EACH TIME, IT REQUIRED ME TO SWITCH TO MANUAL TO CLOSE DOOR. 2014 THE PASSENGER SIDE REAR POWER DOOR CABLE BROKE. AGAIN, I BROUGHT THE VEHICLE TO TOYOTA. THIS TIME THEY SAID THAT THE REPAIR WOULD COST $1200. AFTER SOME DISCUSSION THEY AGREED TO PAY FOR PARTS ONLY AS A "GOOD WILL REPAIR" LEAVING ME TO PAY OVER $500 FOR LABOR. I CONTACTED TOYOTA CSP, WHO CONFIRMED THAT THIS REPAIR WAS NOT PART OF THE SERVICE BULLETIN LISTED ABOVE. THEREFORE, I WILL NOT BE HAVING THE REPAIR. WE WILL BE USING THE DOORS IN MANUAL MODE. THIS IS A HUGE SAFETY CONCERN FOR FAMILIES WITH YOUNG CHILDREN SITTING IN THE SAFETY OF THE BACK OF A MINIVAN. I HAD TROUBLE EVEN MANUALLY CLOSING THE DOOR AT ONE POINT. FORTUNATELY, THE BEEPING INDICATING AN OPEN DOOR PREVENTED ME FROM DRIVING WITH A PARTIALLY OPEN DOOR. BUT WHO'S TO SAY THAT WILL ALWAYS FUNCTION. I DON'T UNDERSTAND HOW SOME PARTS ARE INCLUDED IN SERVICE BULLETIN AND OTHERS NOT IN THESE DOORS. *TR
Oct 08, 2014
TIRES,EQUIPMENT
2 complaints
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN
Mar 19, 2015
TL* THE CONTACT OWNS 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE A SPARE TIRE, EVEN THOUGH THE OWNER'S MANUAL STATED THAT THE VEHICLE DID HAVE A SPARE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE DID NOT COME WITH A SPARE TIRE DESPITE WHAT WAS STATED IN THE MANUAL. THE CONTACT BELEIVED IT TO BE A SAFETY ISSUE BECAUSE THE VEHICLE WAS SOLD UNDER THE IMPRESSION THAT A SPARE TIRE WAS AVAILABLE AND COULD BECOME STRANDED BECAUSE OF A TIRE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,600.
Jun 13, 2011
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
REAR POWER DOORS LOCK UP AND DO NOT WORK. HAVE TAKEN TO DEALERSHIP SEVERAL TIMES. DRIVER SIDE REAR POWER DOOR NOW DOES NOT OPEN. *TR
Sep 03, 2014
MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR
Apr 12, 2010
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
WHILE DRIVING ON THE INTERSTATE, THE NAVIGATIONAL DISPLAY WHEN BLACK WITH A "NO DVD. PLEASE INSERT MAP DVD" MESSAGE. I EJECTED AND REINSERTED THE MAP DVD BUT IT DID NOT CORRECT THE PROBLEM. TODAY, NONE OF THE BUTTONS (RADIO, NAV SYSTEM, BLUETOOTH, MAINTENANCE INFO) ON THE NAV SYSTEM OR ON THE STEERING WHEEL WORK. THE SCREEN IS BLACK WITH A MESSAGE ASKING FOR THE MAP DVD TO BE INSERTED. *TR
Mar 08, 2014
PURCHASED NEW 2010 SIENNA VAN. REMOTE CONTROL FAILED BEGINNING OF SEPT 2011. TOOK IT BACK TO DEALERS AND WAS CHARGED TO RE-PROGRAM. *TR
Sep 26, 2011
SEATS
2 complaints
I JUST PURCHASED THIS CAR USED AN LOVE IT EXCEPT FOR ONE THING: THE HEAD REST PUSHES MY HEAD FORWARD WHEN SITTING UPRIGHT. I HAVE GOOD POSTURE AND SIT VERTICALLY AND THE HEADREST FORCES MY HEAD FORWARD, CAUSING NECK PAIN. RECLINING THE SEAT MAKES IT DIFFICULT TO REACH THE STEERING WHEEL. I'M A FEMALE WHO IS 5' 8" BUT WITH DISPROPORTIONATELY LONG LEGS AND A SHORT TORSO. I CANNOT MOVE THE SEAT TOO FAR FORWARD SINCE IT CRAMPS MY LEGS. AN ADJUSTABLE HEADREST ANGLE WOULD ALLOW ME TO HAVE THE HEADREST PROTECT ME FROM WHIPLASH IN AN ACCIDENT WITHOUT INDUCING DISCOMFORT EVERY TIME I DRIVE. *TR
Nov 25, 2013
TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH THE SECOND REAR SEAT MOVED BACK AND FORTH WHILE TWO CHILDREN WERE SEATED IN THEM. ONE OF THE CHILDREN SUSTAINED AN INJURY TO HER LEG WHEN IT HIT THE REAR OF THE FRONT PASSENGER SEAT. THE CONTACT STATED SHE STOPPED THE VEHICLE WHEN SHE GOT A CHANCE TO CHECK THE CHILDREN. THE CONTACT HAD TO DRIVE ONTO THE EMERGENCY LANE WHENEVER THE FAILURE OCCURRED TO MAKE SURE THE PASSENGERS WERE NOT INJURED. THE FAILURE OCCURRED THREE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE SEAT LUNGED FORWARD WITH A CHILD IN IT BUT HE WAS NOT INJURED. THE APPROXIMATE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE WAS 3,100.
Jul 06, 2010
SERVICE BRAKES
2 complaints
BRAKES WERE INSPECTED AT TIRE ROTATION IN DECEMBER 2012 BY LOCAL TRUSTED MECHANIC. BRAKES CHECKED GOOD AND HAD APPROXIMATELY 10,000 MILES REMAINING. ON JANUARY 20, 2013 FAMILY RETURNED HOME FROM A 3 HOUR DRIVE TO THE SMELL OF BURNING COMING FROM THE RIGHT REAR TIRE. TIRE RIM WAS NOTED TO BE AS BLACK AS THE RUBBER OF THE TIRE. WISPY SMOKE WAS SEEN RISING FROM THE RIGHT REAR ROTOR/BRAKE PADS. EXTREMELY HOT TO TOUCH. ON JANUARY 21 ,2013 BRAKES WERE EXAMINED BY SAME MECHANIC AND PADS WERE DESTROYED. ROTOR WAS ALSO DAMAGED. CAUSAL FACTOR COULD NOT BE DETERMINED. BOTH ROTOR AND PADS REPLACED AND BRAKE FLUID DRAINED AND REFILLED. ON JANUARY 23, 2013 SITUATION RETURNED WITH RIGHT REAR TIRE. THE SMELL OF "HOT BRAKES" WAS COMING FROM THE TIRE AND RIM WAS VERY HOT TO TOUCH. NEW ROTOR SHOWS EXCESSIVE SCARING. *TR
Jan 23, 2013
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD ROARING SOUND COMING FROM THE REAR OF THE VEHICLE. THE REAR DRIVER'S SIDE WHEEL THEN SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE REAR BRAKING SYSTEM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.
Dec 28, 2012
STEERING,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
The contact owns a 2010 Toyota Sienna. The contact stated while driving approximately 15-20 MPH, the vehicle stalled inadvertently. The check engine warning light, the traction control warning light, and other unknown warning lights illuminated. Additionally, the contact stated that the steering wheel lost power steering functionality. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart while in Park; however, the vehicle restarted when he shifted into Neutral. The contact drove the vehicle to his residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no open recalls associated with the failure. The failure mileage was approximately 115,000.
Mar 10, 2022
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN ENTERING A SLIGHT CURVE IN THE ROAD AT MODERATE IN TOWN SPEEDS THERE IS A CLICKING SOUND TO THE LEFT OF THE STEERING WHEEL IN THE DASH THEN THE TRACTION CONTROL SENSOR LIGHTT GOES ON. WHILE FREEWAY DRIVING, IT HAS HAPPENED 3 TIMES OUT OF THE BLUE AND WARNING BUZZERS SOUNDED VSC LIGHT AND TRACTION CONTROL LIGHT WENT ON AND THE STEERING JERKED...ENGINE LOST POWER ...VERY SCARY.I HAD RACK AND PINION STEERLING ASSEMBLY REPLACED AT ABOUT 40,000. THE PROBLEM STARTED AT ABOUT 110,000 MILES. I HAD ALL THE WHEEL SENSORS REPLACED AT ABOUT 115,000. I TOOK IT INTO TOYOTA DEALERSHIP THEY SAID THEY COULDN'T FIND A PROBLEM. TOOK IT TO 2 DIFFERENT MECHANICS ...ONE CHANGED THE SENSORS.COMPANY SAYS IT HASN'T BEEN A PROBLEM BUT ON THE INTERNET THERE ARE LOTS OF IDENTICAL POSTS. DEFINITELY A SAFETY ISSUE.I'VE HAD THE CAR 11 YEARS AND ALWAYS DID SCHEDULED MAINTENANCE. PLEASE SEE WHAT THE ISSUE IS.
Aug 17, 2020
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT THE HORN AND AIR BAG, ALONG WITH OTHER STEERING WHEEL FUNCTIONS, WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE CONTACT STATED THAT THE SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE; THEREFORE, THEY WOULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Oct 31, 2019
STRUCTURE,UNKNOWN OR OTHER
1 complaint
SLIDING DOOR CABLE SNAPPED UNEXPECTEDLY CAUSING DOOR TO BECOME INOPPERABLE. IT IS NOW JAMMED SHUT AND WILL NOT OPEN FROM INSIDE OR OUTSIDE, CAUSING A POTENTIAL SAFETY ISSUE. THIS IS SECOND DOOR WHERE THE CABLE HAS SNAPPED AND INOPERABILITY OF DOOR COULD BECOME A SAFETY ISSUE IF PASSENGERS NEED TO EXIT. TOYOTA WILL NOT STAND BEHIND THE DOOR AND ASKS UPWARDS OF $2K TO REPAIR.
Oct 30, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHEN MAKING TURNS AT SPEEDS HIGHER THAN 30 MPH SOMETIMES ON THE FREEWAY OR ESPECIALLY WHEN DRIVING UP A HILL, THE SLIP INDICATOR LIGHT, VSC LIGHT AND ALARM SOUNDS AND OCCASIONALLY WILL AUTOMATICALLY ACTIVATE THE ABS BRAKING SYSTEM (EVEN WHILE YOU'RE STILL PRESSING ON THE ACCELERATOR) WHICH CAUSES YOU TO LOSE CONTROL OF THE VEHICLE TEMPORARILY. THE ABS ACTIVATION DOES NOT HAPPEN EVERY TIME, BUT WHEN IT HAPPENS, IT IS VERY SCARY. THERE ARE MANY PEOPLE ONLINE COMPLAINING OF THE SAME EXACT ISSUE AND TOYOTA CANNOT FIND THE PROBLEM. ONE PERSON STATED THE PROBLEM WENT AWAY ONCE HE REPLACED THE ENTIRE RACK.
Oct 17, 2019
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
BOTH BACK SLIDING DOOR CABLES SNAPPED. HAVE BEEN ADVISED THE MOTORS SIEZED CAUSING THE CABLES TO SNAP. NEITHER DOOR WORKS. DRIVER'S SIDE DOOR CAN ONLY OPEN 6 INCHES. THIS IS A SAFETY HAZARD IN EVENT OF EMERGENCY. MY CHILDREN CAN NOT GET OUT OF THE CAR AND CAN NOT OPERATE THE ONE DOOR ABLE TO MANUALLY OPEN. FIX HAS BEEN ESTIMATED AT $1900 PER DOOR. TOYOTA KNOWS THIS IS AN ISSUE. THEY ISSUED A CUSTOMER WARRANTEE ENHANCEMENT FOR IT BUT IT HAS EXPIRED. THEY REFUSE TO REOPEN IT. THERE HAS BEEN A RECALL FOR THIS ON THE 2004-2009 MODEL YEAR AND CURRENTLY A RECALL FOR THIS FOR 2011-2018 MODELS BUT NOT THE 2010. THERE ARE HUNDREDS OF TOYOTA SIENNA'S ON THE ROAD WITH THIS ISSUE AND IT IS COMPLETELY UNSAFE AND TOTALLY UNACCEPTABLE THAT TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE 2010'S AND COVER THE COSTS TO FIX THE PROBLEM.
Sep 16, 2019
WHEELS,UNKNOWN OR OTHER
1 complaint
YEARS AGO, RESPONDING TO A RECALL ABOUT SPARE TIRE ASSEMBLY, THE DEALERSHIP SAID I WAS "FINE." ON 6 /23/2019, WHILE DRIVING AT HIGHWAY SPEED, NORTH TOWARD LAKE GEORGE, NY, JUST SOUTH OF EXIT 18, THERE WAS A LOUD THUMP UNDER THE VEHICLE, AND AS I WAS SITTING IN THE PASSENGER SEAT, SAW THE TIRE FLY OUT AND SLIDE ONTO THE GRASSY MEDIAN OF THE HIGHWAY. DRIVER ALSO SAW IT IN THE REAR VIEW MIRROR. WE WERE UNABLE TO STOP OR RETRIEVE THE TIRE. WHEN WE RETURNED FROM TRIP, I CALLED DEALER SERVICE REP. AND ASKED: WASN'T THIS DEFECTIVE SPARE TIRE ASSEMBLY PART OF AN OLD SAFETY RECALL? SERVICE REP. SAID THEY WOULD FIX SPARE TIRE ASSEMBLY. I DEMANDED THEY ALSO INCLUDE THE SPARE TIRE. AFTER CALLING TOYOTA, THEY AGREED. VEHICLE IS BEING WORKED ON.
Jul 19, 2019
STEERING,SERVICE BRAKES
1 complaint
WHEN DRIVING AT FREEWAY SPEEDS AND VEERING TO RIGHT OR LEFT, THE VEHICLE STABILITY CONTROL (VSC) SYMBOL LIGHTS UP AND BEEPS WHILE A CLICKING SOUND CAN BE HEARD FROM THE STEERING COLUMN. WHEN THIS HAPPENS, OCCASIONALLY THE BRAKES AUTOMATICALLY GET APPLIED CAUSING A BRIEF LOSS OF CONTROL.
Oct 19, 2018
POWER TRAIN,TIRES
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V657000 (POWER TRAIN) AND 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OURISMAN CHANTILLY TOYOTA-SCION IN CHANTILLY, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 21, 2017
EXTERIOR LIGHTING,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT THE HEADLIGHT ASSEMBLY COVERS WERE FOGGY AND CREATED DULL ILLUMINATION AT A DISTANCE. THE DEALER STATED THAT THEY HAD A PROCESS TO SPRAY THE HEADLIGHT COVERS AND MAKE THEM ULTRAVIOLET, BUT THERE WAS NO EXPLANATION AS TO WHAT CAUSED THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Apr 28, 2017
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
AIRBAG INFLATOR NEEDS REPLACING. SLIDING DOOR COULD OPEN DURING CAR MOVEMENT
Nov 28, 2016
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHEN THE CRUISE CONTROL WAS ACTIVATED, IT WOULD DEACTIVATE INDEPENDENTLY. IN ADDITION, THE BUMPER SENSOR DETECTED OBJECTS THAT WERE NOT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/27/17*LJ CONSUMER STATED PROBLEM IS THE DYNAMIC CRUISE CONTROL. THE CRUISE CONTROL SHUTS OFF WITH A RED LIGHT AND AUDIBLE CHIME WHILE OPERATING. UPDATED 7/6/18*JB
Nov 15, 2016
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
OUR 2010 TOYOTA SIENNA RECENTLY HAD A CEL GO ON. NO CODES WERE FOUND BY LOCAL REPAIR SHOP SO TOOK THE CAR TO TOYOTA DEALER. DEALER GAVE US ERROR CODE U0123, U0124, U0126 AND SAID WE WOULD HAVE TO REPLACE THE ABS ACTUATOR PUMP WHICH WILL COST $3600+. I SEARCHED ONLINE AND MANY HAVE/HAD THE SAME PROBLEM. ALSO READ THAT TOYOTA HAS ALREADY COVERED A EXTENSION WARRANTY FOR THE CAMRY HYBRID WITH THE SAME PROBLEM PART. ONE OF THE CODE WAS FOR THE YAW RATE SENSOR WHICH WAS ALSO PART OF A RECALL ON SOME TOYOTA AND LEXUS CARS.
Nov 11, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
BOTH POWER DOORS BROKE THE SAME WAY. THE CABLE FRAYED AND WAS PULLED INTO THE DOOR BY THE MOTOR. THE DOORS WOULD NOT OPEN AT ALL UNTIL SERVICED, WHICH CAUSED A SAFETY CONCERN! THE FIX WAS ESTIMATED AT $1,500 PER DOOR.
May 14, 2016
POWER TRAIN,ENGINE
1 complaint
ABOUT 20 MINUTES AWAY FROM HOME WE HEARD SOME "GROWLING" AND "TICKING" NOISE FROM THE ENGINE. NO INSTRUMENT WARNING LIGHTS CAME ON. AS WE PULLED INTO OUR STEEP DRIVEWAY, THE OIL PRESSURE LIGHT STARTED TO BLINK. WE SHUT THE ENGINE. UPON INSPECTION, THE OIL DIPSTICK APPEARED DRY. I ADDED ABOUT 4 QTS OF OIL, AND STARTED THE ENGINE. IT SOUNDED NORMAL, AND NO WARNING LIGHT WAS DISPLAYED. I BROUGHT THE CAR TO A LEVEL AREA AND CHECKED OIL AGAIN. I ADDED ANOTHER QUART - OIL WAS BETWEEN THE MARKS ON THE DIPSTICK. I NOTICED LIGHT DRIPPING FROM THE FRONT AREA OF THE ENGINE, NEAR THE OIL COOLER. I THEN DROVE THE CAR TO THE AUTO REPAIR SHOP (ABOUT 4 MILES AWAY). ENGINE SOUNDED OK, NO WARNING LIGHTS. NEXT DAY I WAS TOLD THAT THE OIL LINE TO THE OIL COOLER IS LEAKING, AND THERE'S DAMAGE TO THE ENGINE DUE TO RUNNING WITH NO OIL. I ASSUME THAT THE ENGINE OPERATED WITH NO OIL WHEN WE HEARD NOISES - BUT HOW COULD THE OIL LEAK OUT AND RUN THE ENGINE DRY FOR 15 MINUTES *BEFORE* THE LIGHT CAME ON? HOW COMMON IS THE PROBLEM OF THE OIL-COOLER HOSE FAILING? DOES THIS MODEL SHARE THE SAME ENGINE AS THE LEXUS RX350? IF SO - IS THE PROBLEM RELATED (I READ THAT MANY RX350 OWNERS COMPLAINED ABOUT THIS) ?
Apr 28, 2016
TIRES
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
May 04, 2015
STEERING,VEHICLE SPEED CONTROL
1 complaint
I WAS ADVISED THAT I HAD TO REPLACE MY STEERING RACK BECAUSE OF MULTIPLE LEAKS. I HAVE SPOKEN WITH QUITE A FEW PEOPLE INCLUDING MY TOYOTA SERVICE ADVISOR AND WAS ADVISED THAT THE TOYOTA STEERING RACKS FREQUENTLY FAIL BETWEEN 75K AND 90K AND HAVE TO BE REPLACED. THIS HAPPENS IMMEDIATELY AFTER THE 75K WARRANTY ENDS. ALSO, WHEN I DRIVE SPEEDS BETWEEN 50-70 MPH, AND LEVEL OUT THE SPEED, MY CAR PICKS UP SPEED WHEN I AM NOT INITIATING THE ACTION. *TR
Apr 06, 2015
STRUCTURE,TIRES
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN
Apr 02, 2015
STEERING,SUSPENSION
1 complaint
I TOOK MY 2010 SIENNA IN FOR A 80000 MILE SERVICE, WAS TOLD THAT THE BOOTS AROUND STEERING RACK WAS IN BAD SHAPE. I WAS TOLD THAT THE STEERING NEEDED TO BE REPLACES AND THE POWER STEERING UNIT WOULD FLUSHING. I HAD EXPERIENCED NO STEERING PROBLEMS WITH MY CAR. THE CAR LESS THAN 77000 MILES. THE IS NO EVIDENCE OF OIL LEAKAGE. IS THIS TYPICAL FOR REPLACING THE STEERING RACK AT $1400? *TR
Apr 01, 2015
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TOYOTA SIENNA 2010 MINIVAN ENGINE STALLS WHILE DRIVING. WHEN DRIVING ON HIGHWAY OR ON CITY ROADS, ENGINE STALLS AND LOOSES ENGINE POWER FOR A FEW SECONDS (SEEMINGLY HAPPENS WHEN SHIFTING GEARS) WHEN ACCELERATED OR DECELERATED. THE ENGINE BASICALLY STALLS DURING DRIVING AND MAY LEAD TO SUDDEN VEHICLE SLOWNESS IN MIDDLE OF TRAFFIC. THE SUSPECTED PROBLEM ADVISED BY TOYOTA IS WITH TRANSMISSION AND THE ORIGINAL COST ESTIMATE WAS $5100 TO FIX THAT. LATER AFTER DISCUSSING WITH TOYOTA IT WAS LOWERED TO $3800 (APPROX) AND TOYOTA WARRANTY SUPPORT WAS READY TO PAY (ABSORB) $2000 AND $1800 TO BE PAID BY THE CUSTOMER. EVEN AFTER INITIAL REPAIR AND PAYMENT OF ($1800+TAX) $2166 THE VEHICLE STILL HAVE THE SAME SYMPTOMS AND ISSUES. PRESENTLY THE VEHICLE IS UNDER REPAIR WITH THE DEALER (FREMONT TOYOTA, CA). THE VEHICLE USE WAS NORMAL, REGULAR CITY/HIGHWAY USAGE, WELL MAINTAINED SINGLE OWNER. NOTHING HEAVY WAS TOWED AND USED IN ROUGH OR ABNORMAL CONDITIONS. IF POSSIBLE NTSB NEEDS TO: 1. TO LOOK INTO THIS MODEL OF VEHICLE AND SEE IF THERE ARE OTHER REPORTED PROBLEMS WITH SIENNA 2010 ENGINES. 2. TO INVESTIGATE WHY THIS VEHICLE HAVE THIS ISSUE WITHIN 46,847 MILES. 3. CAN MANUFACTURE BILLS THE ENTIRE COST OF REPAIR, SINCE THIS SEEMS A MAJOR DESIGN OR ENGINE ISSUE WITH THIS MODEL OF VEHICLE. 4. ADVISE TO ISSUE A SAFETY NOTICE TO ALL TOYOTA SIENNA 2010 V6 ENGINE MODEL OWNERS SINCE THIS CAN BE DISASTROUS IN MIDDLE OF TRAFFIC AND CAN CAUSE ACCIDENTS/PROBLEMS TO ALL ON THE ROAD. *TR
Mar 25, 2015
AIR BAGS,STRUCTURE
1 complaint
THE DASHBOARD IS MELTING AND I AM NOT SURE IF THIS COMPROMISE THE AIRBAG DEPLOYMENT OR WILL CAUSE THE AIR BAG TO DEPLOY DUE TO THE RAPID DETERIORATION OF IT. *TR
Nov 05, 2014
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
PASSENGER POWER SLIDING DOOR STOPPED WORKING. THE DEALER INFORMED THE CONSUMER, THE ISSUE WAS WITH THE CABLE ASSEMBLY. THE CONSUMER FURTHER FOUND OUT, THE PART WAS RECALLED ON PREVIOUS MODELS. WITH THE CABLE ASSEMBLY BROKEN, THE DOOR WOULD UN-LATCH, BUT COULD NOT BE MOTORIZED TO OPEN.
Jun 12, 2014
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I WAS MAKING A RIGHT HAND TURN IN TO A PARKING SPACE IN A PARKING LOT. I HAD MY FOOT ON THE BRAKE AS IT WAS A SHARP RIGHT TURN IN TO THE SPACE AND WAS SLOWLY ENTERING THE SPACE. WHEN I WAS ABOUT 2 FEET AWAY FROM THE PARKING BLOCK AT THE FRONT OF THE SPACE, THE VAN SUDDENLY ACCELERATED AND SHOT FORWARD OVER THE PARKING BLOCK AND ABOUT 8 FEET OUT IN TO A GRASSY YARD IN FRONT OF THE LOT. AS IT SHOT FORWARD, I QUICKLY CHECKED TO MAKE SURE THAT MY FOOT WAS ON THE BRAKE AND NOT THE GAS PEDAL. IT WAS ON THE BRAKE AND I WAS PUSHING THE BRAKE THE ENTIRE TIME. THE ACCELERATOR OVERRODE THE BRAKE. I HAD NO CONTROL OVER THE ACCELERATION. WE TOOK THE VAN TO TOYOTA WHERE THEY KEPT IT OVERNIGHT. THEY TOLD US THEY "WERE UNABLE TO REPLICATE THE PROBLEM". THEY VERBALLY TOLD US THAT THERE WAS NOTHING WRONG WITH IT AND IT WAS SAFE TO DRIVE. WE ASKED THEM TO PUT THAT IN WRITING AND THEY REFUSED AND SAID THAT THEY COULD NOT PUT THAT IN WRITING. *TR
Jun 03, 2012
VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
GENERAL COMPLAINT ABOUT REAR SIDE VISIBILITY DURING REVERSING. WITH BABY CAR SEATS, ON THE DRIVER SIDE OF THE MINI VAN, THE DRIVER SIDE REAR WINDOWS ARE OBSTRUCTED AND THE VISIBILITY IS RESTRICTED CONSIDERABLY DURING BACK UP. ASKED TOYOTA IF I CAN BUY REAR CAMERAS BUT WAS TOLD THAT IT COMES ONLY FACTORY INSTALLED. I CONSIDER THIS A SERIOUS ANOMALY. THE MINI VAN OCCASIONALLY RUNS WITHOUT SLOWING DOWN WHILE THE GAS PEDAL IS NOT USED. IT RETAINS SPEED GIVING A FALSE HOPE THAT IT IS ON CRUISE CONTROL MODE. INFORMED TOYOTA ABOUT THE SAME AND WAS TOLD IT IS A FEATURE. *TR
Feb 10, 2012
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
STOPPED IN LEFT TURN LANE AND HIT HEAD ON BY ANOTHER VEHICLE AT ABOUT 30-35 MPH. AIR BAGS DID NOT DEPLOY AND SEAT BELT RETRACTOR FAILED RESULTING IN SEVERE INJURY TO STERNUM AND RIBS
Feb 23, 2011
CHILD SEAT
1 complaint
WE BOUGHT A SUNSHINE KIDS RADIAN XTSL CAR SEAT IN JULY 2010. WE INSTALLED IT USING A SEAT BELT IN OUR 2010 TOYOTA SIENNA. THE SEAT SEEMED FINE UNTIL WE TRIED INSTALLING IT WITH LATCH THIS PAST MONTH. THE SEAT KEPT COMING LOOSE. IT WOULD HAVE LESS THAN 1" MOVEMENT AT THE BELT PATH WHEN WE BEGAN OUR TRIP AND BY THE TIME WE GOT HOME, WOULD BE MUCH MORE THAN 1", PROBABLY A COUPLE INCHES. WE THOUGHT PERHAPS IT WAS OUR SON KICKING THE LATCH TIGHTENER, BUT THIS PAST WEEKEND, WE HAD TO USE LATCH WITH IT FOR OUR YOUNGEST CHILD. SHE CANNOT REACH THE LATCH TIGHTENER AT ALL AND THE SEAT KEPT COMING LOOSE AGAIN. THE SEAT MODEL IS 19556 AND WASN'T LISTED IN THE OPTIONS WHEN FILING THIS COMPLAINT. SERIAL NUMBER IS [XXX]. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=TOYOTA , MODEL=SIENNA). *TR
Dec 18, 2010
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
UNCONTROLLED ACCELERATION WHERE DEPRESSING THE BRAKE PEDAL WAS "SOFT" AND DID NOT HAVE ANY EFFECT IN STOPPING THE VEHICLE. I WAS PULLING INTO MY GARAGE AND AS I NEARED THE POINT WHERE I WANTED TO STOP, I PRESSED ON THE BRAKE PEDAL. THIS HAD NO EFFECT AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE PROCEEDED THROUGH THE OTHER END OF THE GARAGE. THERE IS A DROP FROM THE FLOOR OF THE GARAGE TO THE GROUND ON THE BACK SIDE OF THE GARAGE. WHEN THE HEAVY FRONT END OF THE 2010 TOYOTA SIENNA WENT THROUGH THE GARAGE WALL, IT DROPPED TO THE GROUND AND THE VEHICLE WAS BALANCED LIKE ON A TEETER-TOTTER WITH 1 REAR WHEEL IN THE AIR INSTEAD OF ON THE GARAGE FLOOR. THIS POSITION STOPPED THE VEHICLE FROM CONTINUING TO MOVE FORWARD. I WAS UNABLE TO GET OUT BECAUSE THE DOORS WERE LOCKED AND DID NOT RELEASE WHEN I TRIED TO OPEN THE DOOR. I CALLED THE LOCAL SECURITY FORCE WHO CAME TO MY ASSISTANCE. WITH THE SECURITY FORCE PULLING ON THE DOOR FROM THE OUTSIDE, I WAS ABLE TO GET OUT THROUGH THE REAR PASSENGER DOOR. THIS HAS NEVER HAPPENED BEFORE BUT THE CONSEQUENCE WAS FRIGHTENING EVEN AT THE SLOW SPEED THAT I WAS GOING. I CONTACTED MY INSURANCE COMPANY AND THOUGH NOT FINALIZED, IT APPEARS THAT THEY BELIEVE THEY WOULD BE ABLE TO REPAIR THE VEHICLE. THEIR REPAIRS WOULD BE BODY WORK, PAINTING, AND A NEW FRONT WINDSHIELD. MY CONCERN IS THAT THESE REPAIRS MAY NOT ADDRESS THE ROOT CAUSE OF THE PROBLEM - THAT THE BRAKE PEDAL DID NOT SLOW OR STOP THE VEHICLE AS INTENDED. *TR
Jun 15, 2010
VISIBILITY
1 complaint
THE CONTACT OWNS 2010 TOYOTA SIENNA. THE CONTACT WAS DRIVING AT 65MPH WHEN SUDDENLY THE SUN ROOF EXPLODED. SHE WAS NOT SURE WHAT HAPPEN AS SHE DROVE THE VEHICLE HOME .AFTER THE EXPLOSION AND CALL THE DEALER. THEY STATED THEY WILL TAKE INSPECTS THE DAMAGES BUT CANNOT GUARANTEE THE WARRANTY OR IF SHE WOULD HAVE TO PAY THE COST ON THE REPAIRS. SHE THEN CALL THE INSURANCE COMPANY FILE A CLAIM SET AN APPOINTMENT FOR THEM TO INSPECT THE DAMAGES. NO ONE WAS INJURED BECAUSE THE COVER OF THE SUN ROOF WAS CLOSED BUT THERE IS A HOLE IN THE TOP OF HER VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 5,900.....MW
Apr 26, 2010
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
AT VEHICLE START- COLD AMBIENT TEMPS -APPROX 20F AND LOWER, ENGINE GOES TO ABOUT 1800 RPM AND STAYS THERE FOR ABOUT 2 MINUTES BEFORE DROPPING DOWN TO ABOUT 1100 RPM. AFTER SHFITING AND THE DRIVER TAKING THE FOOT OFF THE BRAKE PEDAL THE VEHICLE HAS A TENDENCE TO LURCH DUE TO THE HIGH ENGINE SPEED. THIS IS A SURPRISE EVENT EVERY TIME I OR MY WIFE START THIS VEHICLE AND I CONSIDER IT A SAFETY RELATED ISSUE. AS A COMPARISON, MY 2003 CHEVY TRAILBLAZER COLD ENGINE RPM NEVER GOES ABOVE 900 RPM AND DOES NOT EXHIBIT THIS LURCH TENDENCY. I COMPLAINED TO THE TOYOTA DEALER SERVICE MANAGER, AND HE OFFERED NO RESOLUTION- BASICALLY "...THAT'S THE WAY IT IS." THE DEALER HAS NO KNOWN PROCEDURE TO ADJUST THE COLD START ENGINE SPEED TO A LOWER LEVEL. I HAVE A DOCUMENTED SERVICE REPORT. *TR
Feb 04, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
2010 TOYOTA SIENNA REAR LIFTGATE AUTOMATICALLY CLOSES ON OCCASION WITHOUT PUSHING THE KEY FOB OR THE INTERIOR BUTTON. IT HAS OCCURRED 5 TIMES IN THE LAST 2 WEEKS. NO ONE HAS BEEN HIT BY THE DOOR YET BECAUSE WE ARE AWARE OF IT HAPPENING. I WILL BE CONTACTING THE DEALER TOMORROW. NO OTHER ACTION HAS BEEN TAKEN. *TR
Feb 02, 2010
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
WE HAVE A 2010 TOYOTA SIENNA XLE. THE PROBLEM IS WITH THE AUTOMATIC DOORS AND KEY FOB AND BACK HATCH DOOR. THE KEY WILL UNLOCK AND IMMEDIATELY RELOCK ALL THE DOORS. IF YOU TOUCH THE BUTTONS TO ACTIVATE SLIDING DOORS THEY WORK OFF AND ON. THE BIG PROBLEM THOUGH IS THE BACK DOOR - THE TRUNK. IT OPENS AND THEN AS YOU ARE GOING INTO THE TRUNK YOU DON'T KNOW IT IS CLOSING ON YOU. THIS HAS NOW HAPPENED AT LEAST 12 TIMES. I AM CONCERNED IF MY CHILD IS IN TRUNK GETTING BAGS. IT SEEMS SOME "EYE" MUST SEE AND THE DOOR STARTS RISING AGAIN. BUT I HAVE BEEN HIT IN THE BACK AND HEAD A FEW TIMES. MY CONCERN IS WHAT IF THE SENSOR DOES NOT ACTIVATE AND YOU ARE STUCK IN THE DOOR/BUMPER AREA? I AM TAKING CAR TO DEALERSHIP BUT THEY CLAIM TO HAVE NEVER HEARD OF A PROBLEM LIKE THIS. *TR
Jan 29, 2010
Frequently Asked Questions
How many problems does the 2010 TOYOTA Sienna have?
The 2010 TOYOTA Sienna currently has 171 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 TOYOTA Sienna?
The most common problems reported for the 2010 TOYOTA Sienna are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 TOYOTA Sienna problem data come from?
All problem and complaint data for the 2010 TOYOTA Sienna comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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