2012 TOYOTA Sienna Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
245
Complaints Reported
Complaints by Component
AIR BAGS
50 complaints
BROUGHT CAR IN FOR AIRBAG SAFETY RECALL. WAS TOLD IT WAS COMPLETED. AFTER THIS RECEIVED ANOTHER RECALL MAILING FOR THE SAME PROBLEM. CALLED THE TOYOTA RECALL RESOLUTION TEAM NUMBER TO VERIFY. WAS TOLD THAT A TEMPORARY AIRBAG WAS INSTALLED AND THAT I NEEDED TO HAVE THE GOOD ONE REINSTALLED WHEN THEY GOT THEM IN. SHE CALLED THE DEALER TO SET UP AN APPOINTMENT THEN TOLD ME THAT IT WAS TAKEN CARE OF AND A NEW AIRBAG WAS NOT NEEDED. AND STATED THAT SHE WAS CONFUSED. AND THAT I NEEDED TO GO BACK TO THE DEALER TO GET A WRITTEN STATEMENT THAT THE WORK WAS DONE. I NOTICED AND EXPLAINED THAT IT LOOKS LIKE A SUBSTITUTE WAS MADE AND THE RECEIPT SAYS : 'BAG 0.8. 2007-2009 YARIS HATCHBACK 2007-2009 YARIS SEDAN'. SO IT LOOKS LIKE A TEMPORARY SUBSTITUTE WAS MADE AND THAT I WAS NOT INFORMED. I SAID THAT IF THEY GIVE WRITTEN DOCUMENTATION THAT THE REPAIR WAS MADE IT MAKES IT LEGALLY THEIR RESPONSIBILITY BUT THIS WOULD BE AFTER THE FACT IF A PROBLEM OR FATALITY WOULD OCCUR AND NOT SOLVE THE ISSUE OF ASSURING THAT A PROPER AIRBAG HAD BEEN INSTALLED. CAN YOU GIVE CLARIFICATION AND SUGGESTED FOLLOW UP (POSSIBLY THIRD PARTY) TO GUARANTEE SAFETY?
Aug 14, 2020
TL* THE CONTACT OWNED A 2012 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 55 MPH, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE HIGHWAY, AND THE VEHICLE ROLLED OVER THREE TIMES. THE CONTACT STATED THAT THE VEHICLE LANDED UPSIDE DOWN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. THE CONTACT WAS ALSO SEEING A CHIROPRACTOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. *LN *TR*JB *TR *DT *TR
Nov 01, 2019
AIR BAG LIGHT IS ON CHECK SYSTEM. PER THE DEALER. SPIRAL CABLE ISSUE WITH TOYOTA SIENNA 2012 AND PER THE DEALER THIS IS A MANUFACTURING DEFECT.
Sep 23, 2019
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA WAS CALLED AT 239-321-5413 AND STATED THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Jan 10, 2018
WE DO NOT USER THE PASSAGES SIT BECAUSE WE HEAR A NOISE IN SIDE THE BOX OF AIR BAG
Oct 26, 2017
+ 45 more complaints for this component
STRUCTURE
35 complaints
POWER SLIDING DOOR WOULD NOT OPEN OR CLOSE, WHEN PARKED. BEGAN TO MAKE CLICKING NOISES WHEN TRYING TO OPEN OR CLOSE DOOR. THE DOOR WOULD NOT OPEN COMPLETELY AND IT WOULD NOT LATCH PROPERLY. CABLE BECAME FRAYED AND BROKE AND WAS DANGLING FROM DOOR. WHEN WE WENT TO HAVE IT FIXED, THE QUOTED US $1200 TO FIX IT, SO WE OPTED TO CUT IT AND USE IT MANUALLY. WHEN USED MANUALLY, THE DOOR IS OFTEN UNSAFE BECAUSE IT SLIDES RAPIDLY AND ONCE CLOSED ON OUR DAUGHTER'S HAND.
Jun 12, 2019
ON BOTH SIDES OF THE VEHICLE THE REAR SLIDING DOOR LATCHES RUSTED AND BROKE OFF RESULTING IN DOORS NOT OPENING AND CLOSING PROPERLY.
Apr 19, 2019
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, A CLICKING NOISE WAS DETECTED COMING FROM THE DRIVER'S SIDE DOOR AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEVILLE AUTOMALL (700 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 782-5999), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Sep 24, 2018
A FEW WEEKS AGO I RECEIVED A REMEDY NOTICE SAFETY RECALL # 16V-858. AND WENT ONLINE TO SCHEDULE AN APPOINTMENT FOR NOV 27 2017. SARA CALLED FROM TOYOTA AND SAID SHE CAN ONLY SCHEDULE AT THE EARLIEST APPOINTMENT IS JAN 16 2019. PER SAFERCAR.GOV SITE "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. SO IAM FILING AN ONLINE COMPLAINT WITH NHTSA. TOYOTA SAID THEY HAVE TO FIX LOTS OF CARS SO THAT IS WHY THE EARLIEST APPOINTMENTS IS 2019. WHY DOES IT TAKE OVER A YEAR TO FIX A RECALL ISSUE , AN ISSUE WHICH CAN HARM OR KILL MY PASSENGERS(KIDS). TOYOTA HAS ALL THE PARTS BUT CANNOT FIX IT ASAP. THEY EVEN SAID TO CHECK OTHER DEALERS FOR EARLIER APPOINTMENT. IF THEY CANNOT FIX IT ASAP WHY DOES OTHER DEALERS WHO ALSO SELL LOTS OF TOYOTA VEHICLES WILL BE ANY FASTER. SO MY COMPLAINTS IS DOES IT TAKE ONE DEATH OR 100 OR 1000 DEATH FOR THEM TO EXPEDITE THE RECALL FIX. "TIMELY MANNER" PER SAFERCAR.GOV DOES THAT MEAN OVER A YEAR TO FIX A RECALL. IF A RECALL WAS SEND TO YOU THAT CAN FIX THE ISSUE AND PROTECT YOUR FAMILY AND THEY TOLD YOU THEY CANNOT FIX THE ISSUE FOR AT LEAST ANOTHER 416 DAYS, WOULD YOU THINK THAT IS A "TIMELY MANNER" IF YOUR FAMILY'S LIVES MEAN ANYTHING TO YOU THEN YOU AND ANY REASONABLE PERSON WOULD NOT THINK 416 DAYS IS A "TIMELY MANNER" WILL THIS COMPLAINT BE HEARD AND RESOLVED OR WILL THE BIG CORPORATIONS PRETTY MUCH RUN THE GOVERNMENT AS USUAL. CAN YOU HELP AT ALL?
Nov 24, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA PASADENA LOCATED AT 3600 E FOOTHILL BLVD, PASADENA, CA 91107 AT PHONE NUMBER (626) 795-9787 SEVERAL TIMES WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
Sep 21, 2017
+ 30 more complaints for this component
AIR BAGS,STRUCTURE
24 complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE HE WAS ON ACTIVE DUTY OUT OF THE COUNTRY AND THE UNKNOWN ITALIAN DEALER WAS UNABLE TO ASSIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE UNKNOWN ITALIAN DEALER WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR BECAUSE THEIR SYSTEM WAS NOT OPTIMIZED FOR RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT CONDONE TAKING THE AMERICAN MADE VEHICLE OVERSEAS WITH SAFETY DEFECTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Sep 07, 2018
2012 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR AND FRONT PASSENGER AIRBAG RECALLS. *LD THE CONSUMER STATED THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 10/03/2017*JS
Oct 03, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SEEGER TOYOTA, ST, LOUIS , MO 63141, 314-453-2377) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Sep 01, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MOSS MOTORS (LOCATED AT 12630 MOTOR WAY, MORENO VALLEY, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). UPDATED 10/26/17*LJ THE CONSUMER STATED THE AIRBAG RECALL WAS COMPLETED. UPDATED 11/2/2017*JS
Aug 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Aug 28, 2017
+ 19 more complaints for this component
UNKNOWN OR OTHER
16 complaints
We have had problems with our 2011 Sienna's electromagnetic coupling and the rear differential. Through my research, I have learned this is a very common problem with the Toyota Sienna. Appears the same problem occured in the RAV4 and a recall was issued, however an recall was not issued with the Sienna. The repair is very expensive, upwards for $4,000 and we had two electromagnetic couplings fail. Are there any potential action items we can take with Toyota. Kind regards,
Feb 01, 2023
Vehicle has a whining grinding noise, after having it serviced at Toyota Dealership, the finding has been a known issue for a few years: Rear Differential Viscous Coupling gone bad. If this is the same set up as the Toyota Rav and they issued a recall on it, What is the issue with not calling it for the Sienna's, especially when its a very known problem? Its a complete RIPOFF to the public, and something truly must be done. Thank you.
May 11, 2022
MY SPARE TIRE CABLE RUSTED AND THE TIRE FELL OF AND I RAN OVER IT.
Jan 02, 2021
SUNROOF SHATTERED WITHOUT WARNING OR KNOWN CAUSE WHILE DRIVING DOWN THE ROAD. IT WAS PRECEEDED BY A LOUD 'BANG' SOUND.
Dec 05, 2020
2012 GMC SIENNA. CONSUMER STATES THAT VEHICLE IS UNSAFE TO DRIVE. *LD *JS
Aug 08, 2019
+ 11 more complaints for this component
POWER TRAIN
14 complaints
Rear axle coupler assembly (part number 41303-28013) making very loud noise and vibration.
Apr 25, 2023
The contact owns a 2012 Toyota Sienna. The contact stated that the rear differential was making an abnormal whirling and grinding sound. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 79,000.
Apr 19, 2022
Vehicle began 'whirring' metal noise from underneath. Local mechanic said it was coming from rear differential. I took it to a Toyota dealer, they said rear differential coupler needs replacing ($2159) and drive shaft ($992). It seems the bearing ring inside this sealed unit has failed. Noise is continuous while driving, concern of part failure - we are taking vehicle on family vacation. Researching on - line it appears to be common problem with the Sienna's. Toyota had same issue with RAV 4's and issued recall but have not for the Sienna's. I called Toyota corporate in TX (got up 3 levels) to no avail, and it curt tone, they said they cannot help. Based on other similar stories on line from other Sienna owners, this seems to be a common very expensive design flaw problem with this vehicle.
Jul 24, 2021
MY 2012 TOYOTA SIENNA RECENTLY BEGAN MAKING A LOUD WHINING NOISE FROM THE REAR AXLE AREA. UPON INSPECTION, WE WERE INFORMED THAT THE DIFFERENTIAL UNIT WAS FAILING AND NEEDED TO BE REPLACED. THIS WOULD COST US BETWEEN $2,500-$3,000. AFTER SOME RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE SIENNA, LIKELY CAUSED BY A DESIGN FLAW. THE SAME UNIT WAS USED ON THE RAV-4, AND AFTER SIMILAR PROBLEMS SURFACED IT WAS RECALLED AND FIXED BY TOYOTA. GIVEN THE DANGER POSED BY FAILURE OF THIS PART TO A FAMILY VEHICLE, AND THE KNOWN EXISTENCE OF THE PROBLEM BY TOYOTA, IT SEEMS OBVIOUS THAT IT SHOULD BE IMMEDIATELY RECALLED AND FIXED BY THE MANUFACTURER.
Oct 19, 2020
SERVICE TECH AT THE TOYOTA DEALER SAID MY ELECTROMAGNETIC COUPLER / VISCOUS COUPLER AND DRIVESHAFT UJOINT SEIZED. AFTER FURTHER RESEARCH ONLINE IT SEEMS ITS COMMON. WONDERING IF TOYOTA WOULD PUT OUT A RECALL?
Aug 28, 2020
+ 9 more complaints for this component
STEERING
10 complaints
The battery light came on suddenly and the power steering went out making it extremely difficult to steer the vehicle. An accident was narrowly avoided. We replaced the battery, alternator, and serpentine belt. The problem resolved for over 6 months, then reappeared. It starts with no issue, is charging properly, the serpentine belt is intact. The power steering will come on and go off sporadically, the only warning being the battery indicator on the dash that comes on first. This creates a substantial hazard and risk as the steering is severely impacted with little warning.
Sep 15, 2025
My wife let me know that when turning to the right (not an aggressive turn, but a normal turn from one lane to the next), the whole electrical system of the minivan would shut down and then come back on. I had a mechanic check it out and they say that this is due to the electrical steering system and will have to be replaced by the dealer. He was able to reproduce the same condition where he was able to get the minivan to lose power when changing lanes. He STRONGLY advised that we should have the vehicle towed to the dealer as he felt that it wasn't safe to drive due to this. I feel that this will end up causing a lot of crashes and also that this should be covered by the manufacturer under a recall.
Jun 22, 2023
2012 TOYOTA SIENNA DEVELOPED A "CLUNK" IN STEERING SYSTEM WHILE TURNING FROM A STOPPED POSITION. THE CLUNK CAN BE FELT THROUGH BOTH THE STEERING WHEEL AND FLOOR. THIS IS CAUSED BY A WELL-KNOWN SAFETY PROBLEM TOYOTA HAS HAD WITH SEVERAL OTHER MODELS INCLUDING RAV4, HIGHLANDER, AND CAMRY (SOME OF WHICH HAD RECALLS). TOYOTA IS PUSHING THE COST OF THEIR MISTAKES ON ITS CUSTOMERS. THIS IS AN ONGOING PROBLEM, ALONG WITH OTHERS, WITH TOYOTA.
Dec 31, 2019
STEERING KNOCK IS EXPERIENCED AT SPEEDS OF APPROXIMATELY 35MPH AND LESS WHENEVER STEERING LEFT OR RIGHT. THIS CONDITION WAS FIRST NOTICED AT APPROXIMATELY 80K MILES AND HAS GOTTEN WORSE OVER THE NEXT 50K MILES. THE KNOCK IS NOT ONLY FELT IN THE STEERING WHEEL, BUT IT HAS BECOME AN AUDIBLE NOISE AS WELL. I'VE READ SEVERAL COMPLAINTS WHERE DEALERS HAVE FIXED THIS KNOWN PROBLEM, HOWEVER I HAVEN'T SEEN ANY RECALLS ON THIS OR ANY INFORMATION FROM TOYOTA STATING THAT THIS IS A KNOWN CONDITION AND IS SAFE TO CONTINUE OPERATION. UNTIL TOYOTA ACKNOWLEDGES THIS AS A KNOWN PROBLEM AND DETERMINES WHETHER OR NOT IT IS A SAFETY ISSUE, THEN I'LL CONTINUE TO OPERATE MY 2012 SIENNA WITH THE UNDERSTANDING THAT IT IS SAFE TO OPERATE AND JUST PUT UP WITH THE KNOCK. IT WOULD CERTAINLY BE GREAT IF TOYOTA WOULD AT LEAST PUT ITS CUSTOMER'S MIND AT EASE BY AT LEAST MAKING A STATEMENT ABOUT THE CONDITION AND WHETHER IT IS SAFE TO CONTINUE OPERATION OF VEHICLES WITH THIS CONDITION.
Jan 29, 2018
THE VEHICLE MADE THUMPING / POPPING NOISE WHEN TURNING STEERING - MOSTLY TURNING LEFT, BUT NOT EXCLUSIVE TO LEFT TURNS. THE SOUND WAS RECOGNIZABLE MORE DURING LOWER SPEEDS, AND LESS NOTICEABLE AT HIGHER SPEEDS. THIS WENT ON FOR A COUPLE OF MONTHS, AND FEARING SAFETY ISSUES AND LOSS OF STEERING, I GOT IT FIXED AT THE DEALERSHIP. THE DEALERSHIP REPLACED THE STEERING MID-SHAFT AND HAD TO PERFORM THE ALIGNMENT AT A COST OF APPROX $650. IT HAS BEEN 3 WEEKS SINCE, AND THE ISSUE HAS NOT OCCURRED AGAIN.
Jan 06, 2018
+ 5 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
Odometer Fraud. The contact purchased a 2012 Toyota Sienna. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 48,230. It was later discovered that the mileage on the Title was 241,080.
Sep 12, 2025
The power sliding door cables snap by itself and unable to open or closed. While my children and I were in the vehicle.
Jul 17, 2025
2013 TOYOTA SIENNA MINIVAN THE POWER DOORS NO LONGER CLOSE AND OPEN PROPERLY, THEY ESSENTIALLY STICK, AND WE HAVE TO MANUALLY GET OUT, AND SLAM IT SHUT WITH GREAT FORCE. THE CAR DOOR OPENED ONCE WHILE I WAS DRIVING. MY CHILD ON THAT SIDE WAS WEARING A SEATBELT, I PULLED OVER, AND HAD TO GET OUT TO SHUT THE DOOR WITH GREAT FORCE. FOR A LONG PERIOD, TOYOTA DIDN'T HAVE A FIX FOR THIS PROBLEM. I HAVE BEEN CALLING THE DEALERSHIP REGULARLY TO SEE IF THE "FIX" HAD ARRIVED. FINALLY, IN AUGUST I WAS TOLD THAT IT HAD, AND THAT THE SOONEST THEY COULD FIX MY CAR WAS DECEMBER 27!!! I HAVE TOLD THEM THAT I PAID FOR A FEATURE, TO HAVE POWER DOORS WHICH BOTH WORKED AND DIDN'T POSE A SAFETY LIABILITY. I HAVE ASKED FOR EITHER A LOANER CAR, OR COMPENSATION. THEIR RESPONSE HAS BEEN THAT THEY APOLOGIZE FOR THE INCONVENIENCE, BUT THAT THEY ARE NOT WILLING TO GIVE ME ANOTHER CAR, OR COMPENSATE ME. I HAVE FOUR CHILDREN, ONE OF WHOM IS SPECIAL NEEDS.IN ORDER TO ENSURE SAFETY, I HAVE HAD TO DISABLE THE POWER FEATURE. I BOUGHT THE CAR WITH THE POWER FEATURE BECAUSE IT'S SOMETHING THAT WE RELY ON. I FEEL THAT I SPENT MONEY ON SOMETHING THAT IS DEFECTIVE, AND A SAFETY LIABILITY, AND WE ARE BEING PENALIZED, AS OPPOSED TO THE COMPANY ASSURING OUR SAFETY AND SATISFACTION.
Sep 26, 2017
MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 SEPTEMBER 2017 RECALL STILL INCOMPLETE. CALLED HOTLINE AND WAS TOLD NOTHING CAN BE DONE
Sep 01, 2017
THE SUNROOF GETS STUCK IN THE OPEN POSITION; IT WILL NOT CLOSE, BOTH WHEN THE CAR IS MOVING OR STATIONARY.
Aug 08, 2017
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
8 complaints
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT WHEN THE BRAKES WERE DEPRESSED, THE VEHICLE CONTINUED ACCELERATED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE PROBLEM COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. UPDATED 4/7/15*CN UPDATED 9/17/2017*CN
Jan 14, 2015
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE FAILED TO DECELERATE. THERE WAS A SUDDEN AND RAPID INCREASE IN ACCELERATION. THE VEHICLE WAS DRIVEN OFF THE ROADWAY WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 03/20/14*LJ UPDATED 03/21/2014 *JS THE CONSUMER STATED AS TRAFFIC BEGAN TO SLOW DOWN, HE DISCOVERED THE VEHICLE WOULD NOT SLOW DOWN, WHEN HE APPLIED THE BRAKE. UPDATED 04/03/14
Feb 21, 2014
TOYOTA SIENNA MINI VAN SPONTANEOUS ACCELERATION OUR MINIVAN SPONTANEOUSLY ACCELERATED. I DON'T KNOW IF YOU KNOW TOYOTA HAS BEEN HAVING THIS ISSUE WITH OLDER MODELS, BUT OURS IS A 2012 TOYOTA SIENNA XLE LIMITED ALL WHEEL DRIVE MINI VAN. I PUT ON THE BRAKE TO LET MY WIFE OUT WHEN THE VAN TOOK OFF AS IF I HAD THE GAS PEDAL TO THE FLOOR, YET MY FOOT WAS ON THE BRAKE. WE KEPT MOVING, SO I PUSHED THE STOP/IGNITION BUTTON AND THE VAN WOULD NOT STOP. I THEN PUT ON THE EMERGENCY BRAKE AND THE VAN WAS STILL MOVING, I WATCHED THE RPM'S KEEP GOING UP ON THE TACHOMETER. I THEN PUSHED THE OFF/IGNITION BUTTON AGAIN, STILL WOULD NOT STOP, MY NEXT STEP WAS TO PUT IT IN NEUTRAL, BUT I DIDN'T WANT TO BLOW THE ENGINE, SO I PUSHED THE OFF/IGNITION BUTTON AGAIN AND THE ENGINE FINALLY STOPPED. WE WERE FREAKED OUT WE HAD ONLY READ ABOUT THIS NOT THINKING IT WOULD EVER HAPPEN TO US. NOW THE BIGGEST PROBLEM IS I DON'T FEEL COMFORTABLE HAVING WIFE DRIVE THE VAN ANYMORE. I CALLED TOYOTA OF NASHUA, THEY BASICALLY SAID WE CAN INSPECT IT AND CALL TOYOTA OF CALIFORNIA. I CALLED TOYOTA OF CA AND THEY SEEMED NICE AND TALKED ABOUT GIVING US A LOANER CAR. BOTH TOYOTA OF NASHUA, NH AND TOYOTA OF CALIFORNIA BOTH INSPECTED THE VAN AND SAID ?THERE IS NOTHING WRONG WITH THE VAN?. THEY SAID YOU CAN COME AND PICK IT UP. THERE ARE MANY YOUTUBE VIDEO SHOWING THIS PROBLEM AND EVEN RE-ENACTING THE SITUATION, YET TOYOTA CLAIMS USER ERROR. I HAVE GROWN UP WORKING ON CARS FOR ABOUT 35 YEARS, I FIXED AND DRIVEN CARS HARD. I'VE DONE THINGS WITH CARS THAT MOST PEOPLE ONLY SEE IN THE MOVIES. I CAN PROMISE YOU IT WAS NOT USER ERROR AND IT WAS NOT THE FLOOR MATS FACT!!! BEWARE TOYOTA & LEXUS OWNERS. *TR
Feb 20, 2013
WHILE DRIVING ON AN EXPRESSWAY WITH STEEP GRADES, WITH THE CRUISE CONTROL SET, THE SPEED ON STEEP DOWNGRADES WOULD INCREASE BY UP TO 5 MPH ABOVE THE SPEED SET ON THE CRUISE CONTROL. IN OTHER VEHICLES I HAVE DRIVEN IN RECENT YEARS, I DO NOT RECALL THE SPEED VARIATION EXCEEDING 3 MPH FROM THE CRUISE CONTROL SETTING. *TR
Oct 27, 2012
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT HAD TO SHUT THE VEHICLE OFF WHILE IT WAS MOVING TO STOP THE VEHICLE FROM ACCELERATING AND AVOIDING A POSSIBLE CRASH. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER WAS INVESTIGATING THE ACCELERATION ISSUE. THE FAILURE MILEAGE WAS 2,800. THE VIN WAS NOT AVAILABLE.
Aug 21, 2012
+ 3 more complaints for this component
WHEELS
7 complaints
On 8/22/2022 I had to replace the 2 front tires with MIM-Supreme Tour 18 inch tire 235/55R18. On 8/22/2022 I had 162,323 miles on the 2012 Toyota Sienna XLE 4 months later and 17,252 miles driven - the 2012 Toyota Sienna now has 179,575 miles and on 12/28/2023 the 2 front tires again have to be replaced - Matrix Toyr RS 11 on 18 inch rims. Now its July 2024 - again 6 months and now 6,700 miles and just the front tires are bald and dangerous to drive if any moisture on the road. All these tires are slated for 50,000 miles and I and not getting even half the mileage. Most driving is on highways and regular maintenance occurs on the car. this car should be designed to go at least 25,000 miles ( so once a year ) on a set of tires. I do not drive fast nor aggressive.
Jul 14, 2024
WE REALIZED THAT OUR VEHICLE HAD A FLAT TIRE. WHEN WE WENT TO ATTEMPT TO PUT ON THE SPARE, WE NOTICED THAT ALL OF THE LUG NUTS HAD "SWOLLEN" AND NONE OF THE LUG NUTS WOULD FIT IN THE CORRESPONDING SOCKET. ULTIMATELY, THE LUG NUT CAPS DELAMINATED, AND IT TOOK OVER AN HOUR TO TEAR THE CAPS FROM THE NUTS. IF THIS HAD HAPPENED ON THE SIDE OF THE HIGHWAY, ADDRESSING THIS ISSUE WOULD HAVE BEEN INCREDIBLY DANGEROUS. IT DOES NOT SEEM TO MAKE SENSE TO CONTINUE USING LUG NUTS WITH DECORATIVE CAPS FOR AESTHETIC REASONS WHILE IMPACTING THE SAFETY OF DRIVERS WITH FLAT TIRES.
Apr 27, 2021
FRONT TIRES WEAR OUT TOO FAST ON THIS VEHICLE. I PURCHASED VEHICLE AROUND 60K MILES. NOW AT 130K AND ON 4TH SET OF TIRES. ALL MICHELIN/TOP QUALITY FROM COSTCO. ROTATIONS AT 5-7K RELIGIOUSLY. FRONT END SUSPENSION/STEERING IN GOOD SHAPE/PARTS REPLACED WHEN WEAR IS SEEN. ALIGNMENT GOOD. HORRIBLE. WEAR IS ON OUTER EDGES OF BOTH FRONT TIRES.
Jan 04, 2021
THE TIRES WEAR OUT TOO QUICKLY. TWO YEARS AGO I BOUGHT 70000 MILE TIRES AND AFTER LESS THE 30000 MILES ALL FOUR TIRES WERE WORN DOWN ON THE OUTSIDE EDGE. THE ALIGNMENT WAS CHECKED AT THE DEALER EVERY 10000 MILES AND THE TIRES WERE ROTATED. THIS IS A SAFETY ISSUE BECAUSE THE TIRES GET EXCESSIVELY WORN BEFORE THEY ARE EXPECTED TO. THE CAR WAS NOT MOVING. I NOTICED THE EXCESSIVE WEAR AND TOOK IT TO THE DEALER. THEY SAID THAT THIS CAR JUST EATS UP TIRES.
Nov 22, 2018
TOYOTA SIENNA GOES THROUGH TIRES AT A RATE 1.5-TWO TIMES AS FAST AS THE TIRE MANUFACTURERS EXPECTED MILE WARRANTY. MICHELIN PRIMACY MXV4 (NOT A CHEAP TIRE) HAD A LITTLE OVER 40K MILES BEFORE THEY NEEDED TO BE REPLACED. REPLACED WITH CONTINENTAL TRUE CONTACT (90,000 MILE TIRE) AND I HAVE DRIVEN ABOUT 45K MILES ON THEM AND THEY ARE ONCE AGAIN IN NEED OF REPLACEMENT. I ROTATE TIRES AT THE DEALERSHIP ON A REGULAR BASIS AS WELL AS KEEP THEM INFLATED AT THE RECOMMENDED INFLATION. VEHICLE HAS ALSO HAD REGULAR ALIGNMENT CHECKS AND PERFORMED ALIGNMENTS. IN READING MULTIPLE FORUMS, THIS SEEMS TO BE AN ISSUE WITH THE TOYOTA SIENNA THAT TOYOTA REFUSES TO CORRECT, NOT A TIRE MANUFACTURER PROBLEM.
Jul 09, 2017
+ 2 more complaints for this component
TIRES
6 complaints
The contact owns a 2012 Toyota Sienna equipped with Michelin Tires, Tire Line: Cross Climate 2, Tire Size: 235/60/R17, DOT Number: (N/A). The contact stated sidewalls on all four tires were expanding, causing the tires to bubble and bulge outwardly. The dealer was not contacted. The contact informed the tire shop where tires were purchased of the failures, and two tires were replaced. The contact was unsure what two tires were replaced. The manufacturer was made aware of the failure. The vehicle failure mileage was approximately 152,000 and the tire failure mileage was approximately 1,000. The VIN was not available.
Apr 30, 2025
10-01-2022 new tire blew out at I-10 , Columbus TX78934 4 new tires installed at 07-07-2022; YOKOHAMA YK-CTX; 235/60 R17 Invoice total cost $1085.76
Jan 19, 2023
Costco installed 4 tires on my 2012 Toyota Sienna on 11/10/2021. The tire had 80,000 mile warranty. At the time of Tire installation, the mileage on my vehicle was 253,405. I did my tire rotations every 5000 mile at Suburban Toyota in Farmington Hills. I took the vehicle for tire rotation at 283,618 miles and the dealership refused to rotate the tires because the tread was below 3/32 seconds. I thought that this was a mistake and went again to rotate the tires at 288,789 miles. I went to Costco on the same day and told Costco representative at the counter [XXX] that the tire needs to replaced under warranty. I informed him that I drove only 30,000 mile on the tires. He checked all my mileage papers when I did the tire rotations. He went inside and talked to [XXX] (Tire section manager) and told me that the tire need to be under 2/32 seconds for Michelin Warranty to work. I asked him to arrange a tire rotation and scheduled the tire rotation on 12/20/2022. I took the vehicle to Costco on 12/20/2022. The mechanic called me after 30 minutes and informed me that the tire tread is under 2/32 second and cannot be rotated. I talked to [XXX] about it and he went to talk to [XXX]. He told me that the mechanic is going to rotate the tires and I can come back after one month to check the tires again. I informed [XXX] that he, Costco, and Michelin are playing with the safety of my family. He told me that Costco is not concerned about the safety of my family. If I am concerned about the safety of my family, I should change the tires without the warranty. I believe that Costco and Michelin are installing 30,000 mile tires as 80,000 mile warranty tires. I drive most of my driving on the freeway and on cruise control. So there should not be any issue with my driving. I got tires from Discount Tire Company before and had no issue like this. I request NHSTB to investigate the issue and warn people of this issue before people die. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Dec 30, 2022
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA EQUIPPED WITH FOUR NEW COOPER CS3 TIRES, SIZE: 235/55R18 (NA). THE CONTACT STATED THAT THE TIRE PRESSURE INDICATOR ILLUMINATED, BUT THE TIRES DID NOT APPEAR LOW ON AIR. THE CONTACT NOTICED THAT THE TIRES WOBBLED WHILE DRIVING DOWN A HILL. THE CONTACT TOOK THE VEHICLE TO LAKELAND TOYOTA (2925 MALL HILL DR, LAKELAND, FL 33810, (863) 688-5451) WHERE THE TIRE PRESSURE INDICATOR WAS CLEARED; HOWEVER, IT ILLUMINATED AGAIN SHORTLY AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 95,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Mar 27, 2019
FIRESTONE PRIMEWELL VALERA TOURING II DOT #Y9HRCLTX2015... TIRE LOSING AIR. THE TIRE HAS SMALL CRACKS ON THE SIDEWALL AND IS SLOWLY LEAKING AIR. THE MANUFACTURER HAS ISSUED RECALLS. THEY CITE POTENTIAL TIRE FAILURE ASSOCIATED WITH THIS DEFECT. ALSO NOTICING CRACKS ON TWO OTHER TIRES... DOT #Y9HRCLTX2115 AND DOT #Y9HRCLTX1415. OTHER PRIMEWELL VALERA TOURING II TIRES ARE ALSO INCLUDED IN THE RECALL. DETAILS AT HTTP://RECALL.PRIMEWELL-US-COM/
Aug 07, 2017
+ 1 more complaint for this component
SERVICE BRAKES
4 complaints
The vehicle stability control activates and causes the car to slow and brake randomly. This occurs at low speeds and when the car is not skidding.
Mar 27, 2023
RE: TSB # T-SB-0045-14 REV2 SEPTEMBER 19, 2017 FRONT BRAKE VIBRATION WE HAVE BEEN HAVING A FRONT BRAKE VIBRATION PROBLEM SINCE JUNE OF 2016. WE HAVE SPENT MONEY ON NEW BRAKES, ROTORS, CALIPERS, AND TIRES, ALL TO TRY TO STOP THE PROBLEM. JUST A COUPLE WEEKS AGO THE TSP REFERENCED ABOVE WAS BROUGHT TO OUR ATTENTION. WE HAVE BEEN TO OUR LOCAL TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA AND ARE NOT SATISFIED WITH THE RESPONSE. THEY SAY IT IT NOT A SAFETY ISSUE, BUT HOW CAN OVERHEATING BRAKES NOT BE A SAFETY ISSUE? WE WOULD APPRECIATE YOUR LOOKING INTO THE PROBLEM. WE ARE FACING PAYING HUNDREDS OF DOLLARS TO FIX THE PROBLEM THAT THEY SHOULD BE RESOLVING.
Oct 23, 2017
TOYOTA SIENNA 2012 ROLLBACK IN PARK: STATIONARY VEHICLE AT HOME ROLLED BACK WHEN IN 'PARK' AND DRIVER JUMPED IN AND APPLIED BRAKE BUT BRAKE DID NOT WORK. VEHCLE HIT TWO MAILBOXES. THE PARKING BRAKE WAS NOT APPLIED WHILE STATIONARY.
Aug 18, 2016
WHEN BRAKING AT NORMAL SPEEDS ON THE ROAD OR THE FREEWAY, THE CAR VIBRATES/SHAKES. ACCORDING TO THE DEALERSHIP THE ROTORS ARE WARPED. AT 12,000 MILES, THIS SEEMS TO BE AN UNDER-ENGINEERED PART ON THIS HEAVY VAN, WHICH APPEARS TO BE UNCORRECTED ON THE NEWER MODEL (2013 AND 2014) AS WELL. THE REPAIRS ARE NOT COVERED UNDER WARRANTY. THE ONLY OTHER OPTION IS TO INSTALL AFTERMARKET HEAVY-DUTY ROTORS, AN EXPENSE THAT THE CONSUMER SHOULD NOT HAVE TO PAY. *TR
Jun 23, 2014
AIR BAGS,UNKNOWN OR OTHER
4 complaints
"TAKADA RECALL" I AM WRITING BECAUSE MY TAKADA AIRBAGS HAVE BEEN UNDER RECALL FOR AN EXTENDED PERIOD OF TIME. EVERY SINGLE ATTEMPT (MULTIPLE ATTEMPTS) HAVE GONE UNRETURNED, DESPITE THE FACT THAT I HAVE CALLED 888-546-1750 ON MULTIPLE OCCASIONS! BECAUSE THIS RECALL AS THE POTENTIAL TO CAUSE EITHER INJURY OR DEATH, I WOULD THINK IT WOULD BE IN TAKADA, TOYOTA AND MY BEST INTEREST TO GET BACK TO ME. I AM VERY DISSATISFIED WITH THE RECALL AND VERY DISSATISFIED WITH HOW THE TOYOTA RECALL TEAM HAS NOT CONTACTED ME. THERE IS A SECOND RECALL ON THE DOORS FOR THE TOYOTA SIENNA. BECAUSE I CANNOT GET A HOLD OF THE RECALL TEAM, I CAN ALSO NOT SCHEDULE AN APPOINTMENT TO GET THIS RECALL ADDRESSED IN MY VEHICLE. THIS IS UNEXCUSABLE!
Jul 10, 2018
I HAVE TWO RECALLS ASSOCIATED WITH THIS MINIVAN. ONE WITH THE TAKATA AIRBAG, ANOTHER WITH THE SLIDING DOOR. CALLED THE DEALER MOSSY TOYOTA AT SAN DIEGO IN LATE JULY BUT THERE IS NO HELP OVER TWO MONTHS ON EITHER PROBLEM. I AM NOT SURE WHAT TO DO NEXT? CAN YOU PLEASE GIVE ME SOME INSTRUCTIONS?
Oct 01, 2017
TAKATA RECALL. I HAVE WAITED MONTHS FOR TOYOTA TO FIX THIS, WITH NO ACTION. THE RECALL FOR SIDE-PANEL SIENNA DOORS HAS ALSO NOT BEEN ADDRESSED.
Sep 16, 2017
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
Jul 10, 2017
ELECTRICAL SYSTEM,STRUCTURE
4 complaints
DRIVERS SIDE SLIDING DOOR OPENED WHILE CAR WAS IN DRIVE AND MOVING. PASSENGER HAD TO MANUALLY CLOSE DOOR. AFTER PUSHING DOOR CLOSED, IT WILL NOT OPEN OR CLOSE MANUALLY NOR ELECTRONICALLY AND THE CABLE IS FRAYED AND BROKEN FREE FROM THE FRONT ANCHOR AND IS HANGING FROM THE VEHICLE. THIS OCCURRED TURNING INTO A PARKING LOT.
Aug 16, 2017
THE VEHICLE WAS STATIONARY WHEN THE POWER DOOR CABLE SNAPPED AND THE DOOR WILL NOW ONLY OPEN APPROXIMATELY SEVERAL INCHES. THIS POSES A SAFETY HAZARD AS CHILDREN IN THE BACK COULD BECOME TRAPPED IN THE VEHICLE. WHEN I CONTACTED THE DEALER I WAS TOLD THIS WAS AN INCREDIBLY COMMON PROBLEM WITH THE SIENNA MINIVANS BUT TOYOTA WAS NOT DOING ANYTHING TO REMEDY THE ISSUE.
Jul 15, 2017
OUR 2012 SEINNA HAS BOTH SLIDING DOORS CLOSED ONLY BY RACHET TIES DUE TO THE ISSUES WITH THE DOORS OPENING. THIS HAS BEEN HAPPENING FOR SO LONG THAT WE ARE NO LONGER ABLE TO KEEP THE DOORS LATCHED OR LOCKED. THE DOOR AJAR LIGHT AND WARNING BELLS FREQUENTLY SOUND AS WE ROUND CORNERS OR IF THERE IS A STRONG WIND. OUR CAR ALARM ALSO IS SENSITIVE TO WIND AND SOUNDS FREQUENTLY DUE TO DOORS UNABLE TO LATCH AND LOCK. WE FEAR THIS POSES A GREAT SAFETY ISSUE FOR OUR CHILDREN AND GRANDCHILDREN. CERTAINLY THE TIES ARE NOT SAFETY FEATURES KEEPING DOORS CLOSED DURING AN ACCIDENT. ANYONE ENTERING THE VAN MUST DO SO VIA THE FRONT PASSENGER/DRIVER DOORS OR THE REAR HATCH DOOR. NOW, THE SUNROOF IS STICKING OPEN. ALL PROBLEMS BEGAN WITH THE POWER DOORS. WE HAVE HAD IT IN FOR REPAIR BEFORE THE RECALL, AS WE HAVE HAD ISSUES WITH OUR DOORS SINCE SHORTLY AFTER PURCHASE. MANY MORE TIMES THAN THEY WERE SEEN FOR REPAIR. THIS NEEDS ADDRESSED IMMEDIATELY SO WE CAN SAFELY DRIVE OUR $30,000 VEHICLE THAT WE PURCHASED AND PAID FOR. THIS HAPPENS AT ALL TIMES. THE DATE GIVEN "WHEN DID THIS HAPPEN" IS THE DATE WE COULD NO LONGER CLOSE THE SECOND DOOR. WE TOOK THE VEHICLE TO TWO MECHANICS WHO DID NOT KNOW HOW TO REPLACE THE MOTORS. WE THEN TOOK THE VEHICLE TO TOYOTA IN CRITTENDEN KY. THEY GAVE US A COSTLY QUOTE TO REPLACE THE MOTORS. DUE TO OUR VACATION, THEY GOT BOTH DOORS TO LATCH...WE DID NOT MAKE IT 5 MILES TO OUR HOME BEFORE BOTH DOORS WERE OPENING ON THE ROAD. SHORTLY AFTER, THE DOORS WERE RECALLED AND WE HAVE YET TO RECEIVE REPAIRS FOR OUR VEHICLE. THIS IS VERY UNSAFE.
Apr 20, 2017
DRIVER'S SIDE REAR SLIDING DOOR WILL NOT LATCH SHUT WHEN CLOSING DOOR EITHER MANUALLY OF ELECTRICALLY. WHEN CLOSING FRONT LATCHES ENGAGE OF SLIDING DOOR BUT SUBSEQUENT REAR LATCHING DOES NOT ENGAGE UPON END OF CLOSING CYCLE. ONE CAN HEAR REAR OF SLIDING DOOR LOCKING MECHANISM ACTUATOR WHINE WHEN ATTEMPTING FINAL CLOSE CYCLE. AFTER THE VAN'S FAILURE TO CYCLE THE DOOR SHUT AT REAR, THEN ALSO AT REAR A DIAGNOSTIC SOUNDS A LONG BEEP WARNING SOUND AFTERWARDS. REMOVING NEGATIVE TO SEE IF THIS WOULD RESET THE DOOR IN SOME WAY ONLY SERVED TO CANCEL ALL ELECTRONIC COMMANDS TO THE DOOR TO OPEN OR CLOSE USELESS FROM ANY BUTTON (FOB, OVERHEAD CONTROL CONSOLE BUTTON, MANUAL DOOR HANDLE OPENING OR OPEN/CLOSE BUTTONS). PASSENGER (RIGHT) SLIDING DOOR UNAFFECTED. *TR
Aug 18, 2014
VISIBILITY
4 complaints
CPSC: IO1510097A. 2012 TOYOTA SIENNA. CONSUMER STATED WHILE DRIVING ON THE FREEWAY THE REAR PASSENGER SIDE WINDOW EXPLODED. *LN
Jan 08, 2015
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, AN UNKNOWN OBJECT FRACTURED THE WINDSHIELD AND GLASS SHATTERED ALL OVER THE CONTACT. THE CONTACT ALSO STATED THAT THERE WAS A TWO FEET WIDE CRACK ON THE OUTSIDE LAYER OF THE WIND SHIELD, HOWEVER THE INSIDE LAYER OF THE GLASS WAS SHATTERED. THE POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Jul 11, 2014
2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO IMPROVE VISIBILITY AND SAFETY OF THE AUTOMOBILE INDUSTRY. *SMD THE CONSUMER STATED DUE TO THE TECHNOLOGY FEATURES MOUNTED ON THE REAR VIEW MIRROR, IT IS MORE DIFFICULT TO ADJUST IT. THE CONSUMER WOULD LIKE TO HAVE A VEHICLE WITHOUT A REAR VIEW MIRROR MOUNTED ON THE WINDSHIELD. *JB
Apr 03, 2014
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. THE SUN ROOF WAS CLOSED AT THE TIME OF FAILURE. THE CONTACT MANEUVERED OFF THE EXIT RAMP AND MANEUVERED TO THE SIDE OF THE ROAD. THERE WERE SMALL FRAGMENTS OF GLASS THAT ENTERED THE VEHICLE UPON ACCESSING THE SUN ROOF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Apr 15, 2013
ENGINE
3 complaints
Coolant leaking from rear of the engine through the head gasket. Vehicle struggles to accelerate beyond 55mph or 80kmph. A quick search on the internet shows that this is a frequent occurrence in this 3.5L V6 engine from Toyota model years 2011 through 2017.
Oct 07, 2025
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Feb 03, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO BRAKING POWER AND AS THE CONTACT ATTEMPTED TO GUIDE THE VEHICLE OFF THE ROADWAY, HE CRASHED INTO A CURB. THE HORN THEN BEGAN TO SOUND AS SMOKE FILLED THE INTERIOR CABIN. THE SIX OCCUPANTS OF THE VEHICLE BECAME TRAPPED INSIDE AND WERE ABLE TO CLIMB OUT OF A PARTIALLY OPENED WINDOW AS THE VEHICLE BECAME ENGULFED IN FLAMES WITHIN MINUTES. THE VEHICLE WAS DESTROYED, THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE OR THE FIRE. THE FAILURE AND CURRENT MILEAGE WAS 23,000.
Jul 24, 2013
SEATS
3 complaints
The third row passenger side split was stored and then put back up. Upon lifting the seats, pieces fell out (spring, washer, and screw) and the locking mechanism would not lock the seats into place. I am not sure how long these parts were loose, but it is a major safety hazard as the vehicle seat was not secured to the car as intended. We plan to to follow up with Toyota, but upon investigating, it seems that this is an issue for several 2011 Siennas. My Sienna was manufactured 4/2012. This is the smaller of the split seats, but out of an abundance of caution, we don't plan to use the 3rd row at all until a remedy is produced. Unfortunately, I saw only consumer complaints in regards to the 2011 3rd row seating issue and didn't see any solutions.
Nov 12, 2023
THERE IS A RATTLING THAT COMES FROM THE 2ND ROW SEATS. IT IS LOUD AND DRIVING ME CRAZY. I SEE HUNDREDS OF COMPLAINTS ON TOYOTA FORUMS BUT TOYOTA WILL NOT ACKNOWLEDGE THE ISSUE, SOUNDS LIKE I AM DRIVING A CLUNKER INSTEAD OF A $35,000 CAR. I PURCHASED NEW AND THIS HAS BEEN GOING ON FOR SEVEAL YEARS
Oct 19, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES THE FRONT DRIVER SEAT WOULD SLIGHTLY SLIDE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS PERFORMING UP TO MANUFACTURER SPECIFICATIONS. AS A RESULT, THEY DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12.
Aug 15, 2012
ELECTRICAL SYSTEM,ENGINE
2 complaints
The engine stalled, power steering frozen then engine shut off while driving in an intersection. Replaced new battery, dove home upon arrival the engine stalled again, power steering frozen and engine shut off again. I don’t know what’s going on.
Jun 07, 2022
2012 SIENNA LIMITED ELECTRICAL ISSUES I HAVE A 2012 TOYOTA SIENNA LIMITED WITH EVERY OPTION EXCEPT AWD. ON FEBRUARY 4, 2015, AFTER DRIVING FOR ABOUT 25 MINUTES, WHEN I STOPPED AND TURNED OFF THE ENGINE, THE VAN COMPLETELY DIED! I WANTED TO START AGAIN, BUT THERE WAS NO POWER AT ALL; NOTHING WOULD FUNCTION, DOOR LOCKS, RADIO, LIGHTS, NOTHING! I HAD TO WAIT FOR ABOUT 5 MINUTES. FINALLY I WAS ABLE TO START; HOWEVER THE NAVIGATION DVD WAS RESET. THIS IS THE SECOND TIME IT HAPPENS THIS WEEK. BEFORE THESE EVENTS; ABOUT ONE YEAR AGO SOMETHING LIKE THAT HAPPENED, THAT TIME THE VAN WAS IN THE GARAGE, WE WERE READY TO GO TO CHURCH AND WHEN I PRESS THE START BUTTON IT TRIED TO START BUT THEN IT COMPLETELY DIED, THERE WAS NO POWER AT ALL. I AM REALLY CONCERNED THAT THIS WILL HAPPEN WHILE DRIVING AND WE WILL BE IN A VERY SERIOUS CONDITION NOT BEING ABLE TO CONTROL THE VEHICLE. I ALREADY CALLED THE DEALER, BUT THERE WAS NO HELP. I HAD THE BATTERY CHECKED AND IT?S IN PERFECT CONDITIONS! *TR
Feb 12, 2015
STEERING,WHEELS
2 complaints
C1433 ERROR CODE HAS ON MY TOYOTA SIENNA 2012 I THINK IT IS SAFETY ISSUE C1433 STEERING ANGLE SENSOR INTERNAL CIRCUIT
Jul 10, 2019
STEERING WHEEL COLUMN (OR PART OF THE STEERING WHEEL IS MAKING A CLICKING SOUND WHEN TURNING WHEELS IN LOW SPEEDS OR IN REVERSE. THE CLICKING SOUND IS GETTING LOUDER AND THE WHEELS APPEAR TO "SKIP" OR "JERK SLIGHTLY" WHEN TURNED. I THOUGHT THAT IT WAS A TYPICAL OR INDIVIDUAL ISSUE, BUT A LOT OF TOYOTA SIENNA OWNERS ARE EXPERIENCING THE SAME ISSUE.
Sep 15, 2016
AIR BAGS,LATCHES/LOCKS/LINKAGES
2 complaints
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ *CN
Mar 01, 2017
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND AN UNKNOWN NHTSA CAMPAIGN NUMBER FOR THE (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ
Jan 19, 2017
EXTERIOR LIGHTING
2 complaints
THE PASSENGER SIDE HEADLIGHT TURNS OFF INTERMITTENTLY. IT WILL TURN ON AGAIN IF YOU TURN THE HEADLIGHTS OFF AND BACK ON, BUT THEN WILL GO OUT AGAIN. I HAVE READ ONLINE ABOUT MANY OTHER TOYOTA OWNERS, SPECIFICALLY THOSE WITH PRIUSES, BUT ALSO SOME SIENNAS, HAVING THIS PROBLEM. DEALERS DON'T KNOW HOW TO RESOLVE IT - MINE WANTS TO REPLACE THE BULB FOR CLOSE TO $500, BUT CAN'T GUARANTEE THIS WILL RESOLVE THE PROBLEM AND THE BULB IS APPARENTLY WORKING, JUST NOT ALL THE TIME. THIS IS A SAFETY ISSUE TO HAVE A NON-WORKING HEADLIGHT. *TR
Dec 11, 2016
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA . THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE HEADLIGHTS FAILED TO FULLY ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER.THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400.
Aug 29, 2012
SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
My 2012 Toyota Sienna having problem while braking on highway 65mph or above, when i hit brake it's start shaking so bad and brake doesn't work properly. i believe it is sway bar link or lower control arm. even i had replaced once, it didn't helped and again i claimed warranty and replaced other set, but still having same issue.
Jul 16, 2025
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2012 Toyota Sienna. The contact stated that the rear passenger side power sliding door cable broke. The driver-side power sliding door was malfunctioning. There was an abnormal clunking noise detected. The door failed to close with the automatic button. The contact had to manually close the door. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door needed to be replaced and was informed the repair coverage had expired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown. The contact stated that the failure was related to NHTSA Campaign Number: 16V858000 (Structure).
Mar 17, 2023
AIR BAGS,UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
I was at a full stopped and rear Ended at 30 miles an hour and the air bags did not deploy and I am suffering many injuries pain and loss The air bags didn’t deploy at all
Dec 30, 2022
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHEN PRESSING THE BRAKE THE ENGINE REVS SUDDENLY AND TO VERY HIGH RPMS AND YOU HAVE TO PRESS DOWN ON THE BRAKE AND/OR THROW CAR INTO NEUTRAL/DRIVE AND THEN EVENTUALLY THE ISSUE RESOLVES. HAPPENED YESTERDAY WHEN REVERSING VERY SLOWLY OUT OF DRIVEWAY--WAS PRESSING BRAKE (NOT ACCELERATOR) AND SUDDENLY THE ENGINE GOT VERY LOUD AND WAS REVVING UP. PRESSED BRAKE HARD AND THRU THE CAR INTO PARK AND PRESSED THE ACCELERATOR AND THE ENGINE WENT BACK TO NORMAL. VERY SCARY. HAS HAPPENED SEVERAL TIMES BEFORE AND FORTUNATELY WE HAVE NOT RUN INTO ANYTHING AND THE CAR HAS NOT TAKEN OFF AT HIGH SPEED.
Jul 16, 2020
SUSPENSION,WHEELS
1 complaint
2012 TOYOTA SIENNA AWD HAS EXCESSIVE PREMATURE WEAR ON TIRES. NEW SET OF TIRES, FOLLOWING MANUFACTURES RECOMMENDED MAINTENANCE, HAS CONSUMED A SET OF TIRES IN UNDER 20,000 MILES. DRIVING CONDITIONS WERE NORMAL IN-TOWN OPERATIONS, MAINTAINED RECOMMENDED TIRE INFLATION, ROTATION.
Feb 01, 2020
STEERING,SUSPENSION
1 complaint
EVERY TIME I TURN THE STEERING WHEEL AT LOW SPEED...IT MAKE NOISE SOUND LIKE A LOSE BOLT IN THE UNIVERSAL JOINT..TOYOTA DEALER COULD NOT FIND ANYTHING
Oct 03, 2019
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
C1433 CODE ELECTRONIC STABILITY CONTROL PROBLEM SLIP SENSOR LIGHT IS ALWAYS ON
Jul 10, 2019
FUEL/PROPULSION SYSTEM
1 complaint
THE TOP HINGE OF THE FUEL FILLER DOOR BROKE AT 82000 MILES. IT NOW DOES NOT ALLOW THE AUTOMATIC SLIDING DOOR ON THE DRIVERS SIDE TO OPEN BECAUSE OF THE SAFETY MECHANISM. THE HINGE BROKE WHEN I OPENED THE DOOR DURING REFUELING.
Mar 14, 2019
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
WHEN COMING TO A STOP GOING ABOUT 5 MPH TOWARDS A STOP SIGN, MY VAN ACCELERATED INTO TRAFFIC. BECAUSE THE VAN JOLTED ME INTO ONCOMING TRAFFIC, IT ALMOST CAUSED AN ACCIDENT. IT DOESN'T SEEM TO MATTER WHETHER I AM BRAKING OR COASTING, THE VAN WILL ACCELERATE UNCONTROLLABLY.I HAVE TWO CHILDREN AND NOT ONLY AM I PUTTING THEIR LIVES AT RISK, BUT MINE ALSO. I AM NOT ABLE TO DRIVE THIS VEHICLE DUE TO HOW DANGEROUS IT IS.
Feb 08, 2019
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
ON THE AFTERNOON OF JANUARY 10, 2019, MY TOYOTA SIENNA FAILED TO BRAKE AND RESULTED IN A TWO-CAR COLLISION. JUST BEFORE THE ACCIDENT, MY SON WHO WAS SEATED IN THE SECOND-ROW, OBSERVED ON THE MULTI-INFORMATION DISPLAY THAT THE ABS, VSC, AND TRAC WERE DISPLAYING.
Jan 11, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WAS DRIVING HOME FROM RUNNING ERRANDS, ABOUT A 4 MILE DRIVE AT 35 MILES/HR. AT A STOP LIGHT THERE SEEMED TO BE SOME SORT OF ELECTRICAL SURGE. ALL THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE TURNED OFF. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THERE WERE NO WARNING LIGHTS ON AFTER RESTARTING THE ENGINE, SO I ASSUMED IT WAS A FLUKE AND CONTINUED ON MY WAY HOME. A LITTLE FURTHER DOWN THE ROAD AT ANOTHER STOP LIGHT IT HAPPENED AGAIN. I PULLED INTO MY DRIVEWAY AND STARTED TO UNLOAD MY CAR WHEN I NOTICED SMOKE EMANATING FROM UNDER THE HOOD. I OPENED THE HOOD TO DISCOVER A SMALL FIRE COMING FROM A LARGE GROUP OF WRAPPED WIRES BEHIND THE BATTERY. I WAS ABLE TO PUT IT OUT QUICKLY WITH A FIRE EXTINGUISHER, BUT THE CAR IS COMPLETELY DEAD AND THE ENTIRE ELECTRICAL HARNESS NEEDS TO BE REPLACED AS WELL AS SOME OTHER NEARBY PARTS. THIS VEHICLE WAS WELL TAKEN CARE OF. THERE IS JUST UNDER 65,000 MILES ON IT AND I BROUGHT IT IN FOR IT'S 60K MAINTENANCE 6 MONTHS AGO (6/11/18). AT THAT TIME THEY ALSO TOOK CARE OF THE RECALLS FOR THE PASSENGER SIDE AIRBAG AND THE POWER SLIDING DOORS. SINCE I WAS ABLE TO CONTAIN THE FIRE QUICKLY, THIS VEHICLE SUFFERED MINIMAL ENGINE DAMAGE, SO I'M WONDERING IF IT SHOULD BE USED FOR INVESTIGATION PURPOSES BEFORE REPAIRS ARE MADE AS IT APPEARS THIS MAY HAVE HAPPENED WITH OTHER TOYOTA SIENNAS THAT SUFFERED MUCH GREATER DAMAGE.
Dec 05, 2018
ELECTRICAL SYSTEM,VISIBILITY,UNKNOWN OR OTHER,ENGINE
1 complaint
THIS CAR CAUGHT ON FIRE FEW MINUTES AFTER SOME ELECTRICAL ISSUES- WHILE DRIVING THE CAR WITH EVERYTHING LOOKING JUST FINE , THE A/C FAN FLUCTUATED ON AND OFF -CAR BLUE TOOTH ALSO KEPT DISCONNECTED AND RECONNECT FOR A FEW SECONDS THEN ALL DASHBOARD LIGHTS ILLUMINATED ON AND OFF FEW TIMES . AFTER MAYBE 2 MINUETS I REACHED HOME ,MAY FAMILY GOT OFF THE CAR WHEN I NOTICED SMOKE COMING FROM THE HOOD . I OPENED THE HOOD TO FIND A MEDIUM SIZE FIRE COMING FROM THE DRIVER SIDE OF THE ENGINE, I CALLED 911 RIGHT AWAY . IN LESS THAN 10-15 MINS MOST OF THE CAR MELT FROM THE FIRE PLUS THE WHOLE GARAGE.
Sep 11, 2018
TIRES,UNKNOWN OR OTHER
1 complaint
THE TIERS WEAR OUT TO QUICKLY AROUND 20K MILES
Sep 08, 2018
AIR BAGS,SEAT BELTS,VISIBILITY/WIPER
1 complaint
MAKING A RIGHT HAND TURN AND I BELIEVE THE TRUCK IN FRONT OF ME LOST THE TRAILER HITCH. I WAS ONLY TRAVELING ABOUT 15 MPH. DROVE OVER A TRAILER HITCH IN THE ROAD AND ALL THE AIRBAGS DEPLOYED, CAUSING A VIOLENT STOP TO THE VAN AND INJURIES AND SHOCK TO MY DAUGHTER AND MYSELF
Apr 23, 2018
STEERING,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
1) POWER SLIDING DOOR OPENED WHILE DRIVING; 2) STRER WHEEL ALWAYS STAY ON RIGHT. I TOOK MY VAN TO DELAER (MARK JACOBSON) AND THEY HAVE NOT FIXED THE SLIDING DOOR AFTER I REPORT THE PROBLEM WITH SLIDING DOOR. AFTER I STARTED SEARCHING ON INTERNET AND FOUND THAT THERE IS RECALL ALSO. I CALLED THEM THERE IS A RECALL BUT THEY DID NOT DO ANYTHING. RECALL DATE: NOVEMBER 22, 2016 DEALER REFERENCE ID: G04 NHTSA RECALL ID: 16V858
Nov 19, 2017
STRUCTURE,SERVICE BRAKES,ENGINE
1 complaint
I MET AN ACCIDENT WHEN A CAR (AT SPEED AROUND 65 MPH) CROSSING THE RED LIGHT COMING FROM MY RIGHT HIT MY CAR AT MY RIGHT FRONT AND NONE OF THE SRS BAGS DID NOT DEPLOY. WE WERE 4 PASSENGERS AT THE TIME OF THE ACCIDENT AND WE ALL HAD MINOR INJURIES. ALL THE SRS BAGS FOR OTHER CAR HAS BEEN DEPLOYED THAT HIT MY CAR. I AM REALLY CONCERNED WE ALL 4 WOULD HAVE BEEN KILLED AND IT HAS BEEN CONSIDERED AS THE FATAL ACCIDENT BY POLICE REPORT.
Sep 10, 2017
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mar 03, 2017
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TAKATA RECALL & DOOR RECALL - I AM TRYING TO SELL MY VEHICLE PRIVATELY BECAUSE I PURCHASED A NEW VEHICLE AND NOW I AM UNABLE TO SELL IT AS THERE IS NO REMEDY AND TOYOTA HAS RECOMMENDED THAT NO ONE SHOULD SIT IN THE FRONT PASSENGER SEAT --- REALLY?THERE NEEDS TO BE PRESSURE ON TOYOTA TO FIX IMMEDIATELY
Feb 23, 2017
WHEELS,UNKNOWN OR OTHER
1 complaint
NHTSA RECALL NUMBER : 11V560 MANUFACTURER RECALL NUMBER : B0N TOYOTA HAS NEVER CONTACTED ME REGARDING THE RESOLUTION OF THIS RECALL OR HAS INFORMED ME THAT THIS RECALL WAS DONE.
Dec 05, 2016
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Nov 09, 2016
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
ON AUGUST 27, 2016 I WAS DRIVING OUR 2012 TOYOTA SIENNA ON AN INTERSTATE HIGHWAY. TRAFFIC WAS TERRIBLE AND I REAR-ENDED ANOTHER VEHICLE IN STOP-AND-GO TRAFFIC. THE IMPACT WAS MINOR, BUT THE ENGINE CAUGHT FIRE AND BURNT THE CAR TO THE FRAME. MY WIFE AND I WERE ABLE TO EXIT THE CAR BEFORE IT BURNED. WHEN I EXITED THE CAR, I TOOK MY KEYS WITH ME. HOWEVER, I WAS NOT ABLE TO OPEN ANY OF THE DOORS AND EVERYTHING I HAD IN THE BACK OF THE VAN BURNED. THANKFULLY, OUR CHILDREN WERE NOT IN THE CAR. IF THEY HAD BEEN, I WOULD HAVE NEEDED TO BREAK WINDOWS TO ATTEMPT TO REMOVE THEM FROM THE CAR.
Sep 21, 2016
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
ALL UNDERWOOD COMPONENTS ARE NOT ONLY VULNERABLE, BUT ATTRACTIVE TO RODENTS. WHILE PARKED OVERNIGHT ON 4 CONSECUTIVE NIGHTS, RODENTS HAVE CHEWED THROUGH WIRES DESPITE ATTRACTIVE RODENT POISON IN THE ENGINE BAY, THE POISON IS UNTOUCHED AND THE WIRES ARE ATTACKED EVERY NIGHT. TO DATE INJECTOR WIRES, SENSOR SIRES, FUEL PUMP WIRES HAVE BEEN COMPROMISED, INCLUDING SENSORS FOR THE STABILITY CONTROL SYSTEM, WHICH IS DISABLED. I REPAIRED DAMAGE BY RUNNING NEW WIRES, CLEARING NESTS AND SET TRAPS AND POISON, BUT NOW THE THE FUEL SYSTEM HAS BEEN ATTACKED AND THE FUEL PUMP DOES NOT ACTIVATE. 3 OTHER CARS PARKED IN THE SAME LOCATION FOR THE PAST 5 MONTHS ARE UNTOUCHED. SAFETY SYSTEMS ARE LIKELY TO BE COMPROMISED FOR ANY PERSON WHO MUST PARK THESE OUTDOORS.
Oct 30, 2015
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER SIDE SLIDING DOOR SUDDENLY OPENED. WHILE ATTEMPTING TO SHUT THE DOOR, THE DOOR COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY DOOR MOTOR AND FAULTY DOOR LATCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,820.
Mar 13, 2015
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 6 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPMS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,605. UPDATED 1/23/15*CN THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. UPDATED 10/6/2015*JS
Dec 11, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
AFTER THE WEATHER DROP TO 45 DEGREES ON OCTOBER 5, 2014 I STARTED MY 2012 TOYOTA SIENNA (AWD), I IMMEDIATELY NOTICE THAT ALL LIGHT IN THE PANEL WERE ON. THERE IS WARNING IN CENTER VIEW PANEL ALERTING ME THAT I NEED TO TAKE THE VEHICLE TO DEALERSHIP FOR ABS, VSC AND BRAKE SYSTEM PROBLEM. THE FOLLOWING DAY I DROVE THE VEHICLE TO THE DEALERSHIP AND NOTICE THAT THE SPEEDOMETER AND GAS GAUGE ARE NOT WORKING. THE SPEEDOMETER HAND IS MOVING BACK AND FORTH. THE GAS IS ALWAYS IN THE FULL MODE. I ALSO NOTICE THAT THE BRAKE IS ALWAYS IN ON MODE. DRIVING WITHOUT WORKING SPEEDOMETER, BRAKE SYSTEM AND GAS RANGE ARE REALLY PUTTING MY LIFE IN DANGER. I AM HOPING THAT MY DEALERSHIP WHICH SUPERIOR TOYOTA CAN FIX THESE PROBLEM. I AM ALSO HOPING THAT WARRANTY WILL COVERT THE DEFECTIVE PART. *TR
Oct 06, 2014
SEAT BELTS,STRUCTURE
1 complaint
THE PERSON SIT BEHIND THE DRIVER, PUSH THE AUTOMATIC VAN DOOR CLOSE BUTTON TO CLOSE THE DOOR THEN REACHED OVER FOR THE SEAT BELT. THE PERSON ACCIDENTALLY REACH THE HAND BETWEEN THE SLIDING DOOR AND DOOR FRAME RIGHT NEXT TO THE SEAT BELT ANCHOR CLOSE TO THE DOOR. THE DOOR CLOSED ON THE OPEN FINGER AND TRIED TO CLOSE EVEN TIGHTER. THE DOOR MECHANISM DID NOT REVERSE AND OPEN THE DOOR BACK UP, BUT CONTINUES TO TRY TO CLOSE THE DOOR COMPLETELY. AFTER SOME HARD PULL ON THE DOOR HANDLE, THE DOOR FINALLY REOPENED. THE PERSON FINGER WAS BRUISED AND THE WEDDING RINGS SHAPE HAS BEEN DAMAGED. THE RING IS NO LONGER ROUND NOR STRAIGHT, IT HAS BEEN TORQUED BY THE FORCE OF THE DOOR MECHANISM. *TR
Sep 15, 2014
VISIBILITY,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
BRAND NEW TOYOTA SIENNA. THE MOONROOF/SUNROOF KEEPS LEAKING. BEEN TO THE DEALER MULTIPLE TIMES AND WHEN WE COME BACK THE ADVISER ALWAYS TELLS US THE VAN WON'T LEAK ANYMORE ONLY TO FIND OUT THE NEXT TIME IT RAINS, THE CAR LEAKS AGAIN. WE DON'T KNOW EXACTLY WHEN THIS STARTED HAPPENING( WE GUESSED IT LEAKED A LONG TIME AGO DUE TO THE RUSTED PARTS AROUND THE GLASS) SINCE NO ONE REALLY SITS IN THE BACK. THE DEALER ALREADY REPLACED THE GLASS AND THE RUBBER SEALS AROUND IT. *TR
Jul 13, 2014
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
WE FIRST ENCOUNTERED A PROBLEM IN WHICH THE AUTOMATIC SLIDING DOOR WOULD NOT FUNCTION TO OPEN OR CLOSE AUTOMATICALLY BUT IT STILL WORKED MANUALLY. ABOUT A WEEK LATER THE REAR LATCH OF THE PASSENGER SLIDING DOOR BECAME STUCK IN THE LOCK POSITION THUS NOT ALLOWING THE DOOR TO FULLY CLOSE. I TOOK THE VEHICLE TO MY MECHANIC WHO GREASED THE LATCH AND ALLOWED IT TO FUNCTION PROPERLY HOWEVER THE DOOR WOULD STILL ONLY OPEN AUTOMATICALLY BUT WOULD OPEN OR CLOSE MANUALLY JUST FINE. DURING THIS TIME THERE WERE 3 INSTANCES WHEN THE DOOR WOULD AUTOMATICALLY OPEN WITHOUT HUMAN INTERVENTION BUT WHILE WE WERE DRIVING DOWN THE HIGHWAY WITH CHILDREN IN THE REAR SEATS. TOYOTA AGREES THIS IS A MAJOR SAFETY ISSUE BUT WILL ONLY SPLIT THE $1,200 BILL WITH US. BASED ON THE FACT THEY ARE WILLING TO HELP PAY FOR THE REPAIR OUT OF WARRANTY PROVES THEY ARE AWARE OF THE ISSUE YET FAIL TO ISSUE A RECALL AND PUT ARE WILLING TO RISK LIVES ESPECIALLY CHILDREN'S LIVES TO SAVE FACE. *JS
Jun 13, 2014
TIRES,WHEELS
1 complaint
2012 TOYOTA SIENNA HAD TWO FRONT-WHEEL BLOWOUTS IN LESS THAN ONE YEAR. TIRES HAD LESS THAN 25,000 MILES IN BOTH INSTANCES. *TR
Jun 05, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STARTED TO STALL. THE MORE SHE ATTEMPTED TO ACCELERATE, THE SPEEDOMETER CONTINUED TO DECREASE. SHE WAS ABLE TO PULL OFF TO THE SHOULDER. HER HUSBAND ATTEMPTED TO RE-START THE VEHICLE, BUT NOT HAPPENED. THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, A COMPUTER DIAGNOSTIC DID NOT REVEAL A PROBLEM. SEVERAL DAYS LATER, THE VEHICLE STALLED AGAIN. SHE MANAGED TO RE-START THE VEHICLE, AND DROVE IT TO THE DEALER. AFTER HAVING THE VEHICLE FOR SEVERAL DAYS, THE DEALER WAS STILL UNABLE TO FIND A PROBLEM. THE VEHICLE WAS RETURNED TO THE CONSUMER. HOWEVER, IT STALLED AGAIN, AND IT WOULDN'T RE-START. THE VEHICLE STALLED AGAIN, FOR THE 4TH TIME.*JB THE CONSUMER STATED THE TECHNICIANS QUICKLY FOUND THE PROBLEM, WHICH WAS A FAULTY WIRE LEADING TO THE FUEL PUMP. UPDATED 05/20/14
Apr 16, 2014
AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE TWICE; ONCE FROM THE PASSENGER'S SIDE DOOR AREA AND AGAIN FROM THE REAR. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED FORWARD AND INTO THE REAR OF ANOTHER VEHICLE. THE PASSENGER'S SIDE FRONT SEAT BELT FAILED TO RESTRAIN AND BOTH THE PASSENGER AND DRIVER'S SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER WAS THROWN INTO THE DASHBOARD AND SUSTAINED FACIAL, BACK AND NECK INJURIES. THE DRIVER SUSTAINED INJURIES TO THE BACK AND THE LEGS. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 11,000......UPDATED 05/09/13 *BF UPDATED 05/22/2013 *JS
Mar 19, 2013
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
THE INTERMITTENT WIPER IS REVERESED. THE SLOW IS RUNNING FAST AND THE FAST RUNNING SLOW. TOOK IT TO THE DEALER AND THEY ADVISED THAT THEY COULD NOT DO ANYTHING. ALSO THE DASH IS NOT FLUSH WITH THE INSTRUMENT CLUSTER. *TR
Jan 30, 2013
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A KNOCKING AND SWOOSHING SOUND COMING FROM THE FUEL TANK. THE NOISE WOULD BECOME LOUDER WHEN THE CONTACT WAS DRIVING AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE FUEL TANK BUT THE REPAIR DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE NOISES WERE NORMAL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 836 AND THE CURRENT MILEAGE WAS 5,384. UPDATED 2/12/13 *CN
Jan 28, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
OWNER WAS DRIVING AND VCS AND ABS WARNING LIGHTS CAME ON AND STAYED ON WHILE DRIVING AS WELL AS TIRE PRESSURE LIGHT. BRAKES ON VEHICLE DID NOT BRAKE AS WELL GOING DOWN HILL. TIRES SLIPPED AND SKIDDED IN THE RAIN ON THE HILLS IN VENTURA COUNTY. DRIVER CALLED TOYOTA AND THEY OPENED UP A CASE NUMBER. TOYOTA HAS ATTEMPTED TO FIX THE VEHICLE 3 TIMES AND CANNOT DETERMINE THE REASON WHY THE MALFUNCTION KEEPS OCCURRING. OWNER HAS VIDEO OF THE WARNING LIGHTS CONTINUOUSLY ON WHILE OWNER IS DRIVING. OWNER FEELS THIS IS AN EXTREME SAFETY ISSUE, AND BELIEVES THEY WERE SOLD A LEMON CAR. *TR
Dec 26, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
NO DASHBOARD LIGHTS WHEN VAN IS STARTED, ONLY COME ON WHEN LIGHT SWITCH IS ACTIVATED. DASHBOARD ON VISIBLE ON CLOUDY DAYS. *TR
Dec 23, 2012
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
JOINING HIGHWAY IN A SITUATION WHERE VEHICLES GIVING WAY CAUSE HESITATION AND THEN GIVE WAY CAUSING BRAKING THEN ACCELERATION REPEATEDLY, TRANSMISSION REFUSED TO DOWNSHIFT ON KICK DOWN, VEHICLE WOULD NOT ACCELERATE, ACTUALLY SLOWED SIGNIFICANTLY FORCING FOLLOWING VEHICLES TO BRAKE .VEHICLE EVENTUALLY BEGAN TO PICK UP SPEED.GENERALLY POOR RESPONSE FROM TRANSMISSION IN ALL MODES. TRANSMISSION DROPS OUT OF DRIVE AT LOW SPEEDS CAUSING ENGINE TO RACE BEFORE TAKING UP DRIVE, VERY HARD TO OPERATE VEHICLE SMOOTHLY.. EXCESSIVE ENGINE VIBRATION AND NOISE FOR THIS PRICE POINT ,KNOWN MORE REFINED DIESELS KNOCKING FROM STEERING COLUMN ON CONSTANT RADIUS TURNS WHEN MAKING SMALL STEERING CORRECTIONS, DETECTABLE AT LOW AND MODERATE TO HIGH SPEED. *TR
Apr 28, 2012
Frequently Asked Questions
How many problems does the 2012 TOYOTA Sienna have?
The 2012 TOYOTA Sienna currently has 245 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 TOYOTA Sienna?
The most common problems reported for the 2012 TOYOTA Sienna are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 TOYOTA Sienna problem data come from?
All problem and complaint data for the 2012 TOYOTA Sienna comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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