How many problems does the 2013 TOYOTA Sienna have?

The 2013 TOYOTA Sienna currently has 179 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 TOYOTA Sienna?

The most common problems reported for the 2013 TOYOTA Sienna are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 TOYOTA Sienna problem data come from?

All problem and complaint data for the 2013 TOYOTA Sienna comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2013 TOYOTA Sienna Problems

STRUCTURE

34 complaints

The passenger side automatic sliding door came off track and shattered the rear window. Glass flew all over our daughter in her car seat. The van had recall power sliding door service done, but it still failed. Roller bearings were badly worn.

Aug 18, 2021

Injuries: 1

The passenger side door wont open when commanded. Couple years back i took it in for repairs. But the problem still persists.

Jun 08, 2021

WHILE PULLING ON THE HANDLE TO OPEN THE DOOR, THE HANDLE BROKE OFF.

Feb 22, 2019

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT HAD THE SLIDING DOORS REPLACED, BUT THE HINGES ON THE INSIDE OF THE PASSENGER SIDE SLIDING DOOR WERE RUSTED OUT. AS A RESULT, THE DOOR FELL OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS DUE TO THE SLIDING DOOR THAT WAS DETACHED FROM THE HINGE. THE CONTACT CALLED SHERMAN TOYOTA 1555 (393 COURT ST, BINGHAMTON, NY 13904, 607-724-1334) WHERE THE CONTACT WAS ADVISED THAT THE NEW DOOR HINGE WOULD COST TO REPLACE. THERE WERE NO RECALLS FOUND ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000.

Mar 14, 2018

I WAS NOTIFIED MY VEHICLE HAD A RECALL ON THE POWER DOORS. I MADE AN APPT ON 9/20/17 WITH ALAMO TOYOTA TO HAVE THEM LOOK AT MY VEHICLE AND WAS TOLD THEY WERE ORDERING THE PARTS. I CALLED ALAMO TOYOTA ON 10/10/17 AND WAS TOLD THE PARTS WERE ON BACK ORDER. I CALLED AGAIN ON 1/3/18 AND WAS TOLD BY 2 INDIVIDUALS THAT THEY COULD NOT FIND THAT THE PARTS WERE ORDERED FOR MY VEHICLE. WE ARE TALKING 3.5 MONTHS LATER I'M BEING TOLD THE PARTS FOR THE RECALL WERE NEVER ORDERED. WHAT IF SOMETHING HAPPENS TO MY FAMILY, MY CHILDREN WHO SIT IN THE BACK? THIS IS UNACCEPTABLE! I WAS TOLD THEY WOULD ORDER THE PARTS AS OF 1/3/18. I'M STILL WAITING TO HEAR WHEN THESE PARTS ARRIVE. IN THE MEAN TIME, I PRAY NOTHING HAPPENS TO MY CHILDREN!

Jan 11, 2018

+ 29 more complaints for this component

UNKNOWN OR OTHER

24 complaints

I was at a red traffic light. I pressed the brake pedal. The vehicle wouldn't stop. The engine was revving. This happened twice within a month.

Nov 25, 2025

The seller selling vehicle to me with incorrect miles

Sep 18, 2025

2013 Toyota sienna van sliding doors. Driver sliding door opened on its own while driving down the road. Passenger side door will not open from the inside. This is a danger to my daughter who sits in the backseat if the door opens while I’m driving down the highway. Or she can’t get out because it will not open

May 02, 2025

POWER SLIDING REAR DOORS OPENED WHILE DRIVING, PROBLEMS WITH SLIDING DOORS LOCKING MECHANSIM ON BOTH SIDES, FRONT AND THE REAR LOCKS

Aug 31, 2023

The side door opens well driving and there are kids in the van. Has happen 3 times.

Jun 27, 2023

+ 19 more complaints for this component

AIR BAGS

16 complaints

Sienna had recall on airbags that were fixed. I have a warning dashboard light that says there is an issue with my airbags and the seat belt light is on. According to the dealer there is an issue with the computer board. They purposed to fix the issue at 800.00 dollars. This is a safety issue due to the expensive cost to fix this. The dealer already had to replace the airbags and now there is something wrong with the computer board and currently I do not have airbags.

Nov 02, 2023

SRS Airbag check issue. Last few days, my car has been showing following symptoms 1) Day 1: SRS airbag check warning is flashing on the display. The passenger airbag is always OFF regardless of the passenger being seated or not. 2) Day 2: SRS airbag check warning goes away, but passenger seat airbag is always ON regardless of anyone sitting or not. Also the seat belt chime is sounded for the passenger seat. 3) Day 5: SRS airbag check warning comes back and passenger airbag is OFF. (same as Day 1). The auto mechanic says there is a code about Occupant classification system that is malfunctioning. Dealer wants to charge me a lot of money just to get it inspected and diagnosed. The car has not been in any collision. This seems like totally Toyota's design and part reliability issue. In no condition the driver or passenger safety should be compromised in such manner. Yet Toyota dealership is not standing behind their mfg commitment to safe driving experience.

Oct 10, 2021

Despite a full sized adult sitting in the passenger seat, the AIRBAG OFF light remains on at all times.

Sep 30, 2021

TAKATA RECALL. RECALL G0P SERVICED BY SERVCO TOYOTA (THIS IS NOT A COMPLAINT AGAINST SERVCO; THEY DID GREAT WORK) 30 AUG 2018 (RECEIPT IN HAND). I AM GETTING READY TO SHIP MY VEHICLE AND THE SHIPPER NEEDS THE SAFERCAR PRINTOUT (SHOWING 0 RECALLS) WHICH STILL REFLECTS AN OPEN RECALL. JUST SPOKE WITH THE TOYOTA SERVICE DESK AND WAS TOLD THAT IT CAN TAKE A YEAR FOR THE DATA TO APPEAR IN THE SYSTEM. IT WILL BE A YEAR IN THREE DAYS (30 AUG 2019). IF THEY JUST STARTED THE UPLOAD PROCESS TODAY, I CANNOT SHIP MY VAN IN THE NEXT TWO WEEKS. HOW CAN I GET THIS UPDATE EXPEDITED? HOW CAN I GET MY VIN CLEARED?

Aug 27, 2019

PASSENGER AIRBAG FAILS TO ENGAGE WHEN PASSENGER SITS IN PASSENGER SEAT. AIRBAG INDICATOR SAYS THE AIRBAG IS NOT ENGAGED WHEN SOMEONE SITS IN THE PASSENGER SEAT.

Jun 20, 2019

+ 11 more complaints for this component

POWER TRAIN

13 complaints

Anyone: In 2013 I bought a new Toyota Sienna from Fiore Toyota in Hollidaysburg, PA. It was advertised with a lifetime engine and powertrain warranty. I thought that I had made a wise purchased. Fast forward to 2022. In early June I noticed a loud humming from the rear differential area and since I had a family vacation planned with my son’s family I decided to take it in for diagnosis to my local dealer, Colonial Toyota of Indiana, PA. They said that it was the electromagnetic control unit but could not get me in for over a week and that it was not advisable to drive long distance. This resulted in my rented a replacement vehicle – an unanticipated expense. When I returned I took the vehicle into Colonial on July 7th and asked if the part would be covered under the lifetime warranty. They said they would check it out. There were several slow responses between the garage and the warranty company. Requests for additional service records, VIN numbers and what not. Meanwhile I am without a vehicle. Colonial had said that the part should be covered under the contract. Also Colonial’s lifetime warranty was a different company than Fiore’s insurer. Who knew? I had assumed that it was all a Toyota thing. Meanwhile after 8 days of no vehicle and another trip to Colorado approaching, (Granddaughter living alone while her husband is deployed in Poland.), I pulled the trigger and said fix the vehicle as I needed it. My thoughts were that it was a Toyota vehicle, serviced by Toyota “certified” techs at a Toyota garage what else would I need? The day after repairs were initiated, the warranty company says that they will need a 3rd party inspection to verify the defect. Just reinstall the broken part so they can hear it and then reinstall the new part or no coverage. Also this was to take place after I should have been half way across the country. Needless to say I didn’t do it. What good is a warranty that doesn’t trust Toyota techs? Out over $2500

Jul 30, 2022

Grinding noise began from the rear of the vehicle increasing as acceleration increased. Took to the shop and found at the Rear Differential failed at 75,000 requiring replacement for thousands of dollars. The same year RAV4 has been recalled for this already - the Sienna should have a recall also. The dealership had the part on the shelf, surprise surprise.

Jul 22, 2021

I have been notified by my Toyota dealership that the rear viscous coupler on my Sienna has failed and that the RAV4s have been recalled for this same part as a safety issue ( years ago). This part is a known manufacturing defect. Forums are wallpapered with complaints about this for years, I've already lodged a complaint with Toyota but they are doing nothing. Customers should not be on the hook for a $2500 repair that is a known manufacturing defect. The coupler recall should be extended to the Siennas!

Jul 09, 2021

THE REAR DIFFERENTIAL IS CAUSING A WHIRLING SOUND. THE SOUND ONLY OCCURS WHEN THE VEHICLE IS ON DRIVE. I DON'T HEAR THE SAME HIGH PITCHED WHIRLING SOUND WHEN THE CAR IS IN REVERSE. THIS IS A COMMON PROBLEM WITH THIS GENERATION OF SIENNA. TOYOTA HAS A RECALL FOR THIS ISSUE ON THE RAV 4 BUT NOT THE SIENNA.

Oct 21, 2020

VAN STARTED HAVING A PROPANE/MUSTY SMELL INSIDE CABIN WHILE DRIVING ON HIGHWAY. VAN JUST HAD CABIN FILTERS REPLACED AND AUTO SHOP STATED THE REAR DIFFERENTIAL AND COUPLER WERE BLOWN AND TO GET A USED PART AND REPLACE IT WOULD BE $4300. THE VAN IS A 2013 WITH 86,000 MILES ON IT. THE RAV-4 HAS THE EXACT SAME PART UNDER A RECALL. HOW DIFFERENT COULD THE PARTS BE IN THE SAME COMPANY FOR 2 VEHICLES LIKE THIS? IT SEEMS LIKE TOYOTA SHOULD BE ISSUING A RECALL FOR THIS PROBLEM AS I JUST READ ABOUT 6 OTHER PEOPLE WHO HAD THE EXACT SAME PROBLEM IN THE LAST 6 MONTHS ALONE ALL WITH VEHICLES WITH RELATIVELY LOW MILEAGE. THIS IS A DISSERVICE TO LOYAL TOYOTA CUSTOMERS AND A HUGE SAFETY ISSUE TO PEOPLE DRIVING THEIR FAMILIES IN THESE MINI-VANS.

Jul 14, 2020

+ 8 more complaints for this component

ELECTRICAL SYSTEM

12 complaints

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,535, and after researching the Carfax Report, the contact discovered that the mileage was 332,216.

Oct 21, 2025

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,377. It was later discovered that the mileage on the Title was 34,428, but the Carfax mileage was 238,000.

Sep 02, 2025

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 127,800 and at the time of registration, it was discovered that the mileage was 260,000.

Jul 08, 2025

Odometer Fraud. The contact purchased a 2013 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 100,000 and at the time of checking the insurance, it was discovered that the mileage was 207,000.

Apr 16, 2025

After a big snow storm I cleaned the car off and warmed it up, then tried to open the passenger side power door from the inside side with the button. The passanger side would not open (driver's side did) so I tried to open it manually from the outside and then the inside. It would not open at all. Then as I was driving, the car started beeping and the 'door open' icon lit up on the dashboard. I stopped the car and again tried to manually push the door shut as it appeared to be slightly ajar at this point. It seemed to close but the light and beep stayed on for my 10 minute drive home. When I got home I inspected more and noticed a wire for the power door had snapped at some point, I assume from the cold because it was operable the evening before. At this point I cannot open that door manually either, it is completely stuck shut, which I feel is a safety issue as my kids only have one point of egress. I did some research and this seems to match the description of one of the recalls but I was told my vehicle was not included based on the VIN #.

Jan 05, 2022

+ 7 more complaints for this component

STEERING

6 complaints

I was gonna make a U-turn at the end of the road and then the steering made a cracking noise. The steering shaft has been replaced 3 TIMES and it still happens. So much for Toyota Reliability.....................

Mar 31, 2022

BINDING AND NOISE IN THE STEERING WHEEL WHEN TURNING LEFT OR RIGHT AND ACCELERATING FROM A STOP.

Jan 02, 2021

WHEN AT LOW SPEEDS, TURNING LEFT OR RIGHT...THERE IS A CLUNKING SOUND. FORUMS SUGGEST THAT THE ISSUE IS EITHER THE INTERMEDIATE STEERING LINKAGE. IF THIS FAILS WILL IT CAUSE LOCK UP OR LOSS OF STEERING? THIS SHOULD BE LOOKED INTO. SO FAR, I HAVE HAD ONLY THIS 'CLUNKING' SOUND.

Apr 02, 2019

I HAVE A 2013 TOYOTA SIENNA AND NOTICED A CLICKING/KNOCKING SOUND WHENEVER I'M TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT WHILE IN MOTION. I THOUGHT IT WAS THE CV BOOT AND SO I BROUGHT MY CAR TO TWO LOCAL SHOP MECHANIC BUT THEY COULD NOT FIND THE ISSUE. I HAVE CHECKED ONLINE AND FOUND SOMETHING THAT MIGHT BE THE CAUSE OF THIS KNOCKING SOUND. I SAW IN ONE TOYOTA SIENNA FORUM TALKING ABOUT THE ISSUE WITH THEIR "STEERING INTERMEDIATE SHAFT" WHERE ONE OF THE OWNER HAVE THIS ISSUE. THE MILEAGE OF MY VAN IS 104900 JUST PASS THE WARRANTY OF 100K BUT STILL LESS THAN 5 YEARS BY APRIL OF THIS YEAR. I KNOW THEIR WARRANTY POLICY IS WHICH EVER COMES FIRST. AND I'VE NOTICED THIS ISSUE 10 MONTHS BEFORE MY MILEAGE GOES MORE THAN 100K BUT I DID NOT PAY ATTENTION ON THIS BECAUSE I THOUGHT IT'S GONNA GO AWAY. I LIVE IN ONTARIO CANADA.

Jan 10, 2018

STEERING COLUMN MADE CLUNKING NOISE AND STUCK. I HAD TO PAY OUT OF POCKET TO FIX THIS PROBLEM BECAUSE IT IS A SERIOUS SAFETY ISSUE.

Jul 17, 2016

+ 1 more complaint for this component

LATCHES/LOCKS/LINKAGES

5 complaints

2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARD TO ELECTRONIC LATCH FAILURE.

Jan 30, 2023

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (LATCHES/LOCKS/ LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 11, 2017

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING 5 MPH IN A PARKING LOT, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE CONTACT WAS INSTRUCTED TO DISENGAGE THE SLIDING DOOR, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 27, 2017

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE SLIDING DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Oct 19, 2016

EVEN THE FRONT DOOR IS LOCKED AND IN DRIVE MODE YOU CAN OPEN THE DOOR, WHILE THE CAR IS RUNNING AND THE DOOR ARE LOCKED MY WIFE ALMOST FELL WHEN HE ACCIDENTALLY PULLED THE FRONT DOOR OPENER. ITS IS A BIG SAFETY ISSUE AND IT MAKE NO SENSE IF YOU CAN OPEN THE DOOR INSIDE EVEN IF ITS LOCKED SPECIALLY WHEN ITS RUNNING. WHEN YOU START THE ENGINE THE DOOR WILL AUTOMATICALLY LOCKED, WHAT IS THE PURPOSE OF THAT IF YOU CAN OPEN THE FRONT DOORS WITHOUT UNLOCKING IT. *TR

Mar 26, 2014

TIRES

4 complaints

Two Front Tires 235/55R18 100V wore down to completely unsafe condiotion and had to be replaced. Tires were on vehicle less than 8 months and had less than 10K miles on them.

Dec 02, 2024

YOKO TORNANTE h/v 235/55 R 18 released belt on Drivers front and passenger front during September 2021; mileage at time is 85850, mileage at install was 54380. tires had 31,470 on them at failure with a 75,000 rating. Previous failure of: YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on vacation from Virginia. Second failure of tires on Drivers front and passenger front in September 2021 for released belt. Yoko Tornante 135/55 R 14. Appears to be bad batch of tires.

Oct 10, 2021

YOKO TORNANTE 235/55 R 14, released belt on passenger rear tire in June 2021. Tired bought and installed October 2017, tires have 75,000 mileage rating. Tire had less than 31,000 miles on it at failure. No warning lights or alerts; tire inspected at Island Tire in Marathon, Florida on trip from Virginia. Caught issue prior to any injury. Issue took place on vacation from Virginia. Second failure of tires on Drivers front and passenger front in September 2021 for released belt. Yoko Tornante 135/55 R 14. Appears to be bad batch of tires.

Oct 10, 2021

TIRE IS CRACKING ALONG THE INSIDE WALL - SIMILAR TO OTHERS IN THE SERIES

Aug 07, 2017

VEHICLE SPEED CONTROL

4 complaints

I was driving down the street and then my car lurched forward, the engine revving up. It is a 2013 Sienna XLE V6 & it had 113,000 miles on it. I had to STOMP on the brake to get it to stop.

Mar 30, 2022

TONIGHT AROUND 1950 HRS., WHILE ATTEMPTING TO PARK MY VEHICLE IN A PARKING COVER, I LOST CONTROL OVER MY TOYOTA SIENNA 2013 DUE TO UNEXPECTED ACCELERATION. THE VEHICLE ACCELERATED SUDDENLY AND AS A RESULT I HIT AND RUN OVER THE CURB. I TRIED TO APPLY THE BRAKE PADDLE WITH ALL OF MY STRENGTH WITHOUT ANY SUCCESS. TWO OF MY CHILDREN WERE FRIGHTENED BECAUSE OF THIS ACCIDENT. IF IT WASN'T FOR THE CURB IN FRONT OF MY VEHICLE, MY VEHICLE WOULD HAVE STRUCK/HIT THE APARTMENT BUILDING IN FRONT OF ME.

Oct 24, 2015

Crash: 1

2013 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PROBLEMS. *SMD THE CONSUMER STATED THE ACCELERATOR PEDAL MOMENTARILY BECAME STUCK IN THE OPEN POSITION. AFTER STARTING THE VEHICLE AND DRIVING FOR THREE MILES, THE PEDAL DID NOT RELEASE WHEN HE MOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND PRESSED ON THE BRAKE. *JB

Mar 10, 2015

I TOOK A RIGHT TURN FROM JUPITAR RD. TO PRESIDENT GEORGE BUSH FREEWAY - APPROXIMATELY 400 METERS BEFORE ENTERING THE TOLLWAY. THE TRAC OFF AND ENGINE FAULT LIGHT SWITCHED ON AND THE VAN COULDN'T GO BEYOND A MAXIMUM SPEED OF APPROXIMATELY 20 OR 30 MPH. I WAS SHOCKED AND STUNNED AND COULDN'T FIGURE OUT WHAT WAS JUST HAPPENING AND HOW TO GET THE VAN TO A SIDE PATH AMID PASSING VEHICLES AT 60 TO 70 MPH BECAUSE THAT ROAD LEAD TO TOLL WAY ENTRANCE. FINALLY, AFTER LONG WAIT WITH A SHAKY HEART, I COULD MOVE THE VAN TO RIGHT LANE @ < 30 MPH AND STOPPED NEAR A RIGHT TURN. I STOPPED THE VEHICLE AND INSPECTED TYRE PRESSURE . IT WAS NORMAL. RESTARTED VEHICLE AND DID A TEST DRIVE ON NORMAL ROAD - EVERY THING SEEMED NORMAL. MY VEHICLE HAD AN ERROR CODE AND I FOUND AN EXACTLY SAME COMPLAINT IN INTERNET DATED BACK TO 2008. DEMANDED AN EXPLANATION FROM ASKTOYOTA AND THEY WERE DISMISSIVE ABOUT THE INTERNET REFERENCE AND ADVISED ME TO CONTACT DEALER. MY VAN IS WITH THEM SINCE LAST 4 DAYS AND STILL DON'T HAVE A STATUS. WHY THIS IS A MATTER OF LIFE AND DEATH ? 1. UNINTENDED SLOW DOWN TO MAXIMUM SPEED OF < 30 AND RANDOM OCCURRENCE OF THIS INCIDENT. IMAGINE, I AM JUST ENTERING THE TOLLWAY AT A MAXIMUM SPEED OF 30 OR I AM IN THE MIDDLE LANE OF A HIGHWAY AT SPEED OF 30MPH THIS IS SUDDEN DEATH CASE AND I DON'T THINK TOYOTA WILL ADMIT THIS UNLESS YOU GET INVOLVED. WHY THIS IS A DESIGN FLAW ? AT NO TIME - MACHINE SHOULD OVERRIDE MECHANICAL GAS PEDAL. *TR

Apr 04, 2013

SEAT BELTS

4 complaints

A few days ago the seat belt sensor would continue to beep and blink even after the seat belt was fastened. Then, on Friday, December 24th, 2021, a piece popped out of the seat belt latching mechanism on the driver's seat. Now it is difficult to get the seat belt to latch, and I am unsure that the latch would hold if the vehicle was in an accident that could cause serious injury to the driver. This is available to be inspected upon request. I haven't taken this to be looked at yet, but would like to know if this is something that I would have to pay for or if the manufacturer would cover the cost of this repair.

Dec 26, 2021

Drivers Seat belt latch had a spring pop out. It continued to work for a short time although less functional and then it would no longer latch.

Sep 30, 2021

SEAT BELT BUCKLE WILL NOT LATCH ON DRIVERS SIDE FRONT SEAT

Oct 06, 2019

THE MID ROW RIGHT SEAT BELT IS ALL THE WAY OUT AND THE SEAT BELT WILL NOT RETRACT. I HAVE TRIED JERKING AND PULLING ALL DIRECTION BUT DOES NOT RETRACT BACK.

Nov 18, 2017

FUEL/PROPULSION SYSTEM

4 complaints

FUEL PUMP SOMETIMES STOP WORKING INTERMITTENTLY, WHICH COULD LEAD TO A SUDDEN STALL OR HESITATION WHILE DRIVING. THE PROBLEM INCREASES THE RISK OF A CRASH, ESPECIALLY WHEN THE MY SIENNA VAN IS TRAVELING AT A HIGH SPEED. WHEN FUEL PUMP FAILS, I NOTICE THAT THE VEHICLE'S ENGINE STARTS RUNNING ROUGH AND THAT WARNING LIGHTS MAY APPEAR ON THE DASHBOARD. THE ENGINE MIGHT NOT RESTART IF IT STALLS. *TR

May 28, 2020

Crash: 1

WHEN VEHICLE IS IN MOTION AND I TAKE MY FOOT OFF THE ACCELERATOR TO COAST TO YIELD TO ONCOMING TRAFFIC, BUT THEN SEE MY WAY CLEAR TO ACCELERATE INTO TRAFFIC AND PUT MY FOOT ON THE GAS TO ENTER THE TRAFFIC FLOW, MY VEHICLE STALLS AND WON'T ACCELERATE. WHERE NORMAL ACCELERATION AND "PICK UP" WOULD ENABLE ME TO ENTER TRAFFIC SAFELY, THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HAVE ALMOST BEEN HIT BY OTHER VEHICLES. MY VEHICLE HAS BEEN IN MOTION ON CITY STREETS OR ENTRY RAMPS, SLOWING, THEN ATTEMPTING TO JOIN TRAFFIC WHEN I SEEMED TO HAVE PLENTY OF ROOM TO ACCELERATE, EXCEPT MY VEHICLE HAS STALLED..ENGINE DIDN'T QUIT RUNNING, JUST COULDN'T "GET GAS" TO GO. HAVE TAKEN IT TO MY LOCAL DEALER TWICE AND WAS TOLD THEY COULD FIND NOTHING WRONG; IT WAS A COMPUTER "MATTER" TRYING TO ADJUST TO MY DRIVING HABITS. THIS DID NOT SEEM TO BE A TRANSMISSION LINKAGE, THERE WAS NO JERKING. VEHICLE JUST WOULDN'T ACCELERATE. HAPPENED ON NUMEROUS OCCASIONS.

Oct 17, 2019

I WAS STOPPED AT A BANK DRIVE UP WINDOW, WITH MY FOOT ON THE BRAKE AND AS I PUT THE VEHICLE IN PARK THE ENGINE SURGED UP TO ABOUT 6900 RPM. I HAVE HAD THIS HAPPEN TO ME ABOUT 4 OR 5 TIMES THAT THE ENGINE HAS SURGED AS I HAVE STOPPED. I HAVE TAKEN THE VEHICLE TO TOYOTA REPAIR AND BEEN TOLD THAT THE VEHICLE COMPUTER DOES NOT INDICATE THAT THERE IS A PROBLEM. I HAVE BEEN ABLE SO FAR TO MAINTAIN CONTROL THE VEHICLE, BUT THIS HAS HAPPENED TOO MANY TIMES FOR IT NOT TO BE REPORTED.

Jun 13, 2015

MY WIFE AND I WERE GOING OUT OF OUR 60 FOOT DRIVEWAY. WE WERE GOING FORWARD AS I ALWAYS BACK INTO THE DRIVEWAY. I APPLIED THE ACCELERATOR A LITTLE TO GET THE CAR TO THE END OF THE DRIVEWAY. I APPLIED THE BRAKE AND HELD IT DOWN SO I COULD LOOK FOR TRAFFIC. AS I HELD DOWN ON THE BRAKE, THE ENGINE STARTED TO "RACE" AS IF SOMEONE WAS PUSHING THE ACCELERATOR TO THE FLOOR. THE BRAKES HELD. I TURNED OFF THE MOTOR, CALMED DOWN AND RESTARTED THE ENGINE- NO MOTOR "RUSH." THANK THE LORD THIS HAPPENED IN OUR DRIVEWAY. HAD THIS HAPPENED ON THE HIGHWAY, WE COULD HAVE KILLED SOMEONE OR GOTTEN KILLED OURSELVES. MY FIRST THOUGHT WAS OF ALL THOSE RECALLS BECAUSE OF UNINTENDED ACCELERATION. MY SECOND THOUGHT WAS, "WHEN WILL THIS HAPPEN AGAIN?"

Jun 12, 2015

VISIBILITY/WIPER

4 complaints

BECAUSE I LIVE ON A DIRT ROAD; I AM ASSUMING THAT BUILT UP ON THE WINDOW ROLLERS, HAVE DAMAGED MY WINDOWS. MY WINDOWS ARE SCRATCHED, TO THE POINT WHERE IT AFFECTS VISIBILITY. I THOUGHT THE SCRATCHES WERE ON THE WINDOW TINT (INTERIOR); BUT IT TURNS OUT, IT IS ON THE EXTERIOR (THE GLASS). I WENT TO A WINDOW REPAIR SHOP, HOPING THEY COULD RESURFACE THE GLASS. THEY SAID THERE IS NO REPAIR AND THAT I WOULD HAVE TO REPLACE THEM. REPLACING 3 TO FOUR WINDOWS WOULD COST OVER A THOUSAND DOLLARS (TINT EXTRA). I AM VERY DISAPPOINTED BECAUSE APART FROM THE HIDEOUS LOOK, MY FAMILIES SAFETY IS AT RISK. I CHOSE NOT TO REPLACE THE WINDOWS, BECAUSE THE ROLLERS WILL JUST BEGIN THE PROCESS ALL OVER AGAIN. IF YOU LIVE ON A DIRT ROAD, I RECOMMEND YOU EITHER WASH YOUR CAR, VERY REGULARLY OR DON'T ROLL DOWN YOUR WINDOWS AT ALL. THE LATTER IS VERY DIFFICULT FOR US TO DO. I LIVE IN SOUTHERN CALIFORNIA, AND IT GETS VERY HOT; INSIDE A PARKED VEHICLE. WHEN I PUT MY CHILDREN IN THE CAR; I ROLL DOWN THE WINDOWS IMMEDIATELY, AND START THE A.C; TO BRING THE TEMPERATURE DOWN. I HOPE TOYOTA BECOMES AWARE OF THIS PROBLEM AND INSTALLS BETTER ROLLERS, OR OFFERS REPAIRS. THANK YOU.

Jun 11, 2019

THE REAR WINDOW ON THE HATCHBACK DOOR BLEW OUT. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT - THE NEXT MORNING IT WAS SHATTERED. I CONTACTED THE DEALER TO FIND OUT IF THIS WAS A COMMON PROBLEM - I WAS TOLD NO. HOWEVER UPON PERFORMING A GOOGLE SEARCH I FOUND HUNDREDS OF INSTANCES OF PEOPLE COMPLAINING OF THE SAME ISSUE. IT WAS ALSO INTERESTING TO NOTE THAT THE REAR WINDOWS WERE/ARE ON NATIONAL BACKORDER FROM TOYOTA. THE WINDOW INSTALLED IN MY VAN WAS APPARENTLY A "TAKE OFF" FROM ANOTHER VEHICLE. I AM HIGHLY CONCERNED THAT THIS ISSUE WILL OCCUR AGAIN, POSSIBLY NEXT TIME WHILE DRIVING OR WITH MY CHILDREN IN THE VEHICLE.

May 29, 2015

THE WINDSHIELD DEFROST SYSTEM IS INADEQUATE. WITH THE "AUTO" SYSTEM ON, AND/OR THE FAN ON MAXIMUM , AND/OR THE WINDSHIELD DEFROST PRESS ON, THE UPPER 1/3 OF THE WINDSHIELD REMAINS FROSTED OVER. THIS SERIOUSLY AFFECTS VISIBILITY AND SAFETY. THE FAN SEEMS TO BE BLOWING HARD, BUT AIR FLOW FROM THE DEFROST VENTS SEEMS WEAK. THE PROBLEM IS MOST APPARENT AT OR NEAR SUB-ZERO OUTSIDE TEMPERATURES. *TR

Feb 05, 2014

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT THE WINDSHIELD COULD NOT BE DEFROSTED. THE CONTACT ENGAGED THE DEFROSTER ON FULL BLAST BUT COULD NOT CLEAR THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NOT A REMEDY AVAILABLE TO CORRECT THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THERE HAD BEEN SIMILAR COMPLAINTS, BUT THERE WAS NO REMEDY AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 1,000.

Mar 01, 2013

WHEELS

4 complaints

THIS MINI VAN IS THE ABSOLUTE WORST VEHICLE FOR TIRE WEAR. AT 90,000 MILES, I HAVE PUT ON 5 DIFFERENT SETS OF TIRES. I'VE ROTATED THE TIRE FAIRLY RELIGIOUSLY AT 6-8K MILES AND EVEN THOUGH THE TIRES ARE WEARING EVENLY, THEY WEAR OUT FAST ESPECIALLY ON THE FRONT OF THE VEHICLE. THIS IS AN ENGINEERING DEFECT THAT TOYOTA SHOULD BE HELD ACCOUNTABLE FOR. IT ALSO PUTS THE OCCUPANTS AT RISK OF BLOWOUT AS TIRES ARE WEARING MUCH FASTER THAN IS NORMAL.

Nov 13, 2017

THERE ARE STROKES INSIDE THE STEERING COLUMN. IN RAINY WEATHER WHEN TURNING THE WHEEL. IT LOOKS LIKE THE WHEEL IS FALLING OFF

Aug 07, 2017

THE 2013 TOYOTA SIENNA XLE WAS PURCHASED NEW AT LARRY H. MILLER TOYOTA IN SPOKANE, WA. ALL MAINTENANCE WAS PERFORMED AT THE SAME DEALERSHIP ACCORDING TO SCHEDULE, WITH NO PROBLEMS NOTED OTHER THAN EXCESSIVE TIRE WEAR. THE VEHICLE WAS USED FOR NORMAL CITY AND HIGHWAY DRIVING ONLY, NO GRAVEL OR OFF-ROAD USE. DURING THE 25,000 MILES (VEHICLE MILEAGE IS SLIGHTLY LESS) CHECKUP AT THE DEALERSHIP, THE TIRES WERE DISCOVERED TO BE TREAD-BARE WITH METAL THREADS VISIBLE IN IRREGULAR PATTERNS. THIS WAS NOT AN ALIGNMENT ISSUE. THE VEHICLE WAS PURCHASED NEW, AND ALL MAINTENANCE WAS PERFORMED ACCORDING TO SCHEDULE, THEREFORE THE TIRES ARE LIKELY DEFECTIVE. THE TIRES IN QUESTION ARE BRIDGESTONE TURANZA EL400-02 RFT. THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS TIRE GOING TREAD-BARE ON OR BEFORE 20,000 MILES - THIS IS 1/2 TO 1/3 THE NORMAL LIFESPAN OF A TRADITIONAL TIRE AND OWNERS SHOULD BE NOTIFIED OF THE POTENTIAL SAFETY HAZARD AND BE REIMBURSED FOR ASSOCIATED REPLACEMENT COSTS. THE TIRES IN QUESTION HAVE A 6-YEAR WARRANTY ON MANUFACTURER DEFECTS, BUT THE TIRE COMPANY DOESN'T WANT TO PAY TO REPLACE THEM. THE DEALERSHIP HAS ALL THE DOCUMENTATION TO PROVE THE PREVENTIVE MAINTENANCE WORK WAS DONE PROPERLY FROM DAY 1 AND BECAUSE THE VEHICLE WARRANTY DOESN'T COVER TIRES, THE TOYOTA DEALERSHIP REFUSES TO DO THE RIGHT THING. I NOW HAVE A VEHICLE, IN LIKE NEW CONDITION, THAT IS UNSAFE TO DRIVE AND NEITHER THE TIRE MANUFACTURER OR THE VEHICLE MANUFACTURER WILL ACCEPT RESPONSIBILITY. I AM A DISABLED VETERAN, WITH LIMITED MOBILITY, AND ON A FIXED INCOME - ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU.

Dec 10, 2016

I HAVE AN ALL WHEEL DRIVE TOYOTA SIENNA WITH RUN-FLAT TIRES THAT I BOUGHT NEW. THE TIRES HAD CATASTROPHIC WEAR DOWN TO THE BELTS ON THE IN ONLY 25000 MILES, ESPECIALLY ON THE REAR. SUSPENSION ALIGNMENT CHECK AT THE DEALER SHOWED THAT THE REAR SUSPENSION WAS "IN-SPEC" AND ADDITIONALLY WAS NOT ADJUSTABLE. THE EALER TOLD ME THIS TYPE OF WEAR WAS "NORMAL". I HAVE NEVER SEEN TIRES WEAR AT THE INSIDE EDGE DOWN TO THE STEEL BELTS LIKE THIS ON ANY OF MY MANY VEHICLES OVER 40 YEARS OF DRIVING. I WAS TOLD THAT IT WAS DUE TO RUN FLAT TIRES, AND THIS IS HOW THEY WEAR. I DON'T BELIEVE THAT AS I HAVE ANOTHER VEHICLE WITH RUN FLAT TIRES THAT HAS NO SUCH PROBLEM. I BELIEVE THERE IS SOMETHING SERIOUSLY WRONG WITH THE SUSPENSION GEOMETRY WITH THE TOYOTA SIENNA AWD VEHICLE THAT CAUSES THIS CATASTROPHIC AND SEVERE TIRE WEAR. THESE WERE FACTORY INSTALLED OEM BRIDGESTONE TURANZA TIRES, NEVER ABUSED OR OVERLOADED, AND AS CAN BE SEEN IN THE PICTURES, WERE WORN, BUT WERE NOT DOWN TO THE WEAR BARS. UPON RESEARCHING THIS PROBLEM, IT WOULD APPEAR THAT IT IS A VERY COMMON ISSUE SPECIFIC TO TOYOTA SIENNA AWD VANS. I CAN NOT UNDERSTAND THIS WEAR BEING "NORMAL" UNDER ANY DEFINITION. IT IS CLEARLY A SAFETY HAZARD AND A DEFECT EITHER WITH THE VEHICLE OR THE DESIGN OF THESE TIRES..

Mar 04, 2016

VISIBILITY

4 complaints

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, A BLIND SPOT APPEARED ON THE DRIVER SIDE OF THE WINDSHIELD. THE BLIND SPOT HINDERED VISIBILITY WHEN MAKING LEFT TURNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Sep 18, 2014

WE PARKED OUR CAR IN THE GARAGE AND THE NEXT MORNING WOKE TO A SHATTERED REAR WINDSHIELD. THE WINDOW WAS COMPLETELY SHATTERED AND REMOVED FROM THE FRAME OF THE BACK WINDOW. THE CAR HAD NOT BEEN INVOLVED IN AN ACCIDENT OR ANY OTHER INCIDENT THAT WOULD HAVE CAUSED THIS DAMAGE. *TR

Sep 05, 2014

MY WIFE WENT OUTSIDE THIS MORNING AND SAW WHAT YOU SEE IN THE PICTURES. THE REAR GLASS WAS SHATTERED AND GLASS WAS ON THE OUTSIDE INDICATING THAT THE WINDOW HAD POSSIBLY BEEN PUSHED OUTWARDS. THERE WAS ONLY A LITTLE BIT OF GLASS ON THE INSIDE. I PARKED THE CAR OUTSIDE LAST NIGHT AND IT WAS NORMAL TEMPERATURES FOR TEXAS. THE REAR OF THE CAR WAS LESS THAN A FOOT FROM OUR GARAGE. THE DAMAGE IS NOT CONSISTENT WITH VANDALISM AND THERE ARE NO GLASS PIECES INSIDE THE CAR THAT WOULD SUGGEST A BAT OR ANYTHING ELSE. WE BROUGHT THE CAR TO TEXAS TOYOTA OF GRAPEVINE WHICH TURNED OUT TO BE A WASTE (OTHER THAN THE SCHEDULED OIL CHANGE). THEY REFUSED TO ACCEPT THAT IT COULD POSSIBLY BE A MANUFACTURERS DEFECT AND SINCE THEY "HAD NEVER SEEN THIS BEFORE SO IT WON'T BE COVERED UNDER THE WARRANTY." THEY WOULD NOT LOOK AT THE PICTURES I PROVIDED AND INSTEAD DECIDED THAT THERE WAS NO WAY THAT THEY COULD PROVE IT WAS A DEFECT. THEY DID NOT EVEN CONSIDER THAT IT COULD BE A BAD DEFROSTER UNIT (OTHER REPORTS ON THIS SITE INDICATED THAT POSSIBILITY) OR THE REAR DOOR FRAME WAS OUT OF ALIGNMENT OR THAT THERE WAS A DEFECT WITH THE MANUFACTURING OF THE WINDOW ITSELF. NO ONE FROM MANAGEMENT CAME AND ASKED US WHAT HAPPENED OR OFFERED TO HAVE US WALK THROUGH WHAT WE FOUND. AFTER THE OIL CHANGE WAS COMPLETE, THE CAR WAS DELIVERED BACK TO US WITH THE GLASS STILL IN THE VEHICLE AND THE REAR WINDOW NOT COVERED. TEXAS TOYOTA OF GRAPEVINE WEBSITE STATES THAT ALL SERVICE COMES WITH "COMPLIMENTARY CAR WASH AND INTERIOR VACUUM." I CAN UNDERSTAND NOT WASHING BUT THE INTERIOR VACUUM IS UNACCEPTABLE. AS FAR AS WE ARE CONCERNED, THEY LET US LEAVE THE FACILITY WITH AN UNSAFE VEHICLE WITH NO REGARD FOR OUR SAFETY OR THE SAFETY OF OTHER DRIVERS. *TR

Jun 21, 2014

THE AIR COMING OUT OF THE VENT AS SOON AS I START THE CAR SMELLS LIKE A DIRTY WET TOWEL. THIS SMELL WILL LAST ABOUT 10-15 MINUTES IF I TURN OFF THE AC. TOYOTA SAID THIS IS NOTHING ABNORMAL FROM ANOTHER OTHER SIENNA. *TR

Oct 11, 2013

SUSPENSION

3 complaints

DURING MY 60K SERVICE (57K MILES RUN) ON APR 20, THE LOCAL TOYOTA DEALERSHIP (PIERCEY TOYOTA) IDENTIFIED A MAJOR SERVICE RELATED TO SUSPENSION WHICH IS EXPECT TO COST AROUND $3000. MY VEHICLE USAGE IS MINIMAL WHICH IS QUITE EVIDENT FROM BARELY 57000 MILES RUN DURING LAST 8 YEARS. I'M EXTREMELY DISAPPOINTED THAT THE SUSPENSION CONTROL ARM HAS FAILED WITH SUCH LIMITED USE WHICH CLEARLY SUGGESTS DEFECTIVE QUALITY FROM TOYOTA. RESEARCHING ON THE INTERNET (SEARCH STRING - SIENNA CONTROL ARM PROBLEM) I FOUND OUT THAT THIS IS COMMON ISSUE ON SIENNA TO THE POINT IT LEADS EM TO BELIEVE THIS SHOULD HAVE BEEN A RECALL E.G. HTTPS://WWW.SIENNACHAT.COM/THREADS/2011-SIENNA-SE-DEALER-RECOMMENDS-REPLACING-CONTROL-ARMS-LOWER-BALL-JOINTS.62597/. THIS APPEARS TO BE RECURRING ISSUE WITH SIENNA, HENCE I'M FILING THIS RECALL REQUEST/COMPLAINT.

May 10, 2021

EXCESSIVE WEAR ON TIRE ALWAYS. 4 YEARS AND 4 SETS OF HIGH MILEAGE TIRES. NEVER GOTTEN PAST 20K ON A BRAND NEW SET. GOODYEAR ASSURANCE AND MICHILINE DEFENDERS. TRACTION IS ALWAYS AN ISSUE AT THE 12K MARK. ALLIGHNMENTA DONE EVERY TIME AND ROTATIONS EVERY 5K.

Apr 10, 2021

MY 2013 SIENNA WAS PARKED WITH REMOTE BUTTON USED TO OPEN THE REAR HATCHBACK DOOR. IT WAS OPEN AND WE WERE LOADING UP THE BACK AREA WHEN THE HATCHBACK SUSPENSION FAILED AND THE DOOR CAME DOWN. THIS TRAPPED THE INDIVIDUAL WHO WAS STANDING UNDER IT AND IT TOOK ANOTHER PERSON TO HELP GET IT OFF THEM. IT WAS TAKEN TO THE MECHANIC WHO INFORMED US THE SHOCK WAS BAD AND THAT THERE WERE RECALLS FOR THIS ISSUE. HOWEVER IT SEEMS NOT THE 2013 VERSION WHICH SEEMS TO HAVE THE SAME ISSUE AS THE RECALLED ONE.

Feb 20, 2019

Injuries: 1

ELECTRICAL SYSTEM,STRUCTURE

3 complaints

FUEL FILLER DOOR UPPER HINGE IS BROKEN. THIS PREVENTS THE ELECTRICALLY OPERATED SLIDING SIDE DOOR FROM OPENING THUS CAUSING ENTRAPMENT FOR PASSENGERS IN THE REAR SEATING AREAS. THE SLIDING DOOR SOMETIME WILL NOT OPEN WHEN PARKED OR STANDING BECAUSE OF THE BROKEN FUEL FILLER DOOR UPPER HINGE

Aug 15, 2018

THE POWER SLIDING SIDE DOORS POP OPEN ON THEIR OWN. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY AND WHEN DRIVING. NO INJURIES TO REPORT. WE HAVE TAKEN THE VEHICLE TO OUR LOCAL TOYOTA DEALER WHO PUT THE DOORS ON MANUAL BUT NOW THE DOOR ARE VERY HARD TO OPEN AND CLOSE AND MY CHILDREN CANNOT DO IT. THIS STARTED IN NOV 2016 AND THE ISSUE REMAINS. I FEEL THAT THE REMEDY IS TAKING AN UNREASONABLY LONG TIME AND WOULD LIKE TO VOICE MY COMPLAINT.

May 25, 2017

AFTER DRIVING THE VEHICLE TO THE GAS STATION AND FILLING UP WITH GAS, THE VAN WOULD NOT RESTART. WHEN THE START BUTTON WAS PRESSED, IT WOULD JUST CLICK, AFTER SEVERAL ATTEMPTS IT WAS DETERMINED THAT AT LEAST THE BATTERY WAS DEAD. THIS ALL HAPPENED IN 5 DEGREE WEATHER. IN AN ATTEMPT TO OPEN THE DRIVERS SIDE REAR, UNLOCKED SLIDING POWER DOOR, IT WOULD NOT OPEN. MY WIFE WAS UNABLE TO OPEN THE DOOR TO GET OUR 18 MONTH OLD OUT OF A COLD CAR. IN A PANIC, SHE HAD TO CLIMB OVER THE CENTER CONSOLE FROM THE DRIVERS SEAT TO PULL HIM OUT, AND THEN CLIMB BACK OVER TO EXIT THE VEHICLE. WHEN THE VAN WAS FINALLY JUMP STARTED AND BROUGHT TO THE DEALER, THEY REPLACED THE BATTERY, AND JUST SHRUGGED OFF THE FACT THAT THE DOOR WOULDN'T OPEN WHEN THE BATTERY IS DEAD. THIS IS A HUGE SAFETY CONCERN FOR US. IF WE HAPPEN TO BE IN AN ACCIDENT AND THE BATTERY GETS DISCONNECTED, WE WOULD NT BE ABLE TO QUICKLY AND SAFELY REMOVE OUR CHILD FROM THE VAN. *TR

Feb 27, 2015

ENGINE

3 complaints

MY 2013 TOYOTA SIENNA WON'T STOP WHEN I COME TO A STOP SIGN. IT HAS HAPPENED 4X NOW. I NEED TO FIGHT TO KEEP THE BRAKE PRESSED, AND THE ENGINE REVS WAY UP. IF THERE WAS SOMEONE AHEAD OF ME, I WOULD HAVE HIT THEM. I SHIFT IT INTO NEUTRAL AND IT REVS EXTREMELY LOUD. THIS LAST TIME, WITH MY 3 YEAR OLD IN BACK SEAT SAID, ' DADDY I SCARED, I DON'T WANT TO BE IN HERE ANYMORE...'. THE NOISE OF THE ENGINE REVING SCARED HIM. I'M GOING TO TRADE THIS VAN IN. IT ONLY HAS 38000 MILES ON IT. I'M REPORTING THIS, SO THAT WHEN SOMEONE GETS HURT OR KILLED BY THIS VAN - THE DRIVER CAN TRY TO GET TOYOTA TO TAKE OWNERSHIP OF THE OUTCOME. I'M THE SECOND OWNER. MAYBE THIS IS THE REASON THE FIRST OWNER GOT RID OF IT...

Jan 21, 2018

TL* THE CONTACT OWNED A 2013 TOYOTA SEINNA. WHILE OPERATING THE VEHICLE, SMOKE APPEARED UNDER THE PANEL OF THE VEHICLE. AFTER STOPPING, FLAMES APPEARED UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Jun 16, 2017

Fire: 1

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE PERFORMING AN OIL CHANGE ON THE VEHICLE, THE MECHANIC NOTICED THAT THE HEAD GASKET WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

Apr 24, 2017

SERVICE BRAKES

3 complaints

I HAVE A 2013 TOYOTA SIENNA AWD WITH 23,500 MILES ON IT AND MY BRAKES JUST STARTED SCRAPPING. I TOOK THE VEHICLE TO A DEALER AND WAS TOLD THE BRAKES AND ROTORS WERE WORN OUT AND NEEDED TO BE CHANGED. COST: $970 AND CHANGE. A CAR WITH SUCH LOW MILEAGE SHOULD NOT NEED NEW BRAKES AND ROTORS.THE DEALERSHIP COULD NOT GIVE ME A REASON FOR THE WEAR BUT INSISTED THE WORK WAS NECESSARY AND THAT THEY HAD THE CAR APART AND READY TO GO. BECAUSE IT IS A 2013 THERE WAS NO WARRANTEE SO I HAD TO PAY THE ENTIRE BILL OUT OF POCKET.

Jun 20, 2017

AUGUST 1 2015: DRIVING STRAIGHT AND LEVEL, ABOUT 30 MPH BEGAN TO SLOW TO TURN AND THE BRAKES WOULD NOT WORK. PEDDLE WAS SOFT, UNSURE IF IT WENT ALL THE WAY TO THE FLOOR. PUMPING THE BRAKE DID NOT HAVE ANY NOTICEABLE EFFECT. NEEDED TO USE PULL OFF INTO A PARKING LOT. TURNED OFF THE IGNITION AND USED THE PARKING BRAKE TO STOP. AFTER A FEW MINUTES, EVERYTHING SEEMED TO BE WORKING NORMALLY AGAIN AND DROVE HOME (ABOUT 3-4 MILES) WITHOUT FURTHER INCIDENT. CONTACTED DEALERSHIP (VEHICLE STILL UNDER WARRANTY) AND WAS TOLD THERE ARE NO CURRENT RECALLS ON MY VEHICLE AND TO BRING THE CAR IN ON MONDAY (INCIDENT OCCURRED ON A SATURDAY) FOR EXAMINATION.

Aug 01, 2015

WINTER REAR BRAKE FREEZE UP. TOOK THE VAN TO NORTHTOWN TOYOTA TODAY & WAS TOLD BY THE SERVICE TECH. THAT THE VAN CAN'T BE WASHED IN WINTER BECAUSE IT CAUSES THE REAR BRAKES TO FREEZE UP. THIS HAS TO BE A MANUFACTURING OR DESIGN DEFECT. WE LIVE IN NIAGARA FALLS, NY & THE VAN GETS EXTREMELY DIRTY IN WINTER & NEEDS WASHING REGULARLY. *TR

Feb 09, 2015

AIR BAGS,STRUCTURE

2 complaints

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V024000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THOMAS TOYOTA (1437 N LARKIN AVE, JOLIET, IL 60435, (815) 744-2760) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Mar 02, 2018

I'M DISAPPOINTED THAT ALAMO TOYOTA IN SAN ANTONIO, TX DID NOT MENTION OR REQUEST TO FIX THIS RECALLED PART WHEN MY VEHICLE WAS BROUGHT IN IN SEPTEMBER 2017 FOR THE RECALL ON THE POWER DOORS. NOW, SEVERAL MONTHS LATER I'M DEALING WITH ANOTHER RECALL WAITING ON PARTS TO BE ORDERED WHEN THIS COULD HAVE BEEN FIXED 4-6 MONTHS AGO AND THIS WHOLE TIME MYSELF AND MY FAMILY HAVE BEEN AT RISK WITH THESE RECALLED PARTS NOT BEING REPAIRED.

Jan 11, 2018

STRUCTURE,VISIBILITY/WIPER

1 complaint

Water leaks to the driver and passenger floor when it rains, it seems a leak is coming from the windshield area, touching the car hood

Nov 12, 2024

STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving.

Aug 21, 2024

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

The 2GR-FE engine on my Sienna has experienced a front timing cover leak. It's slowly leaking oil out of my vehicle and I'm afraid it will get worst over time. My vehicle has less than 100K miles and if the leak persists, I down want my vehicle breaking down and leaving me stranded.

Feb 27, 2023

AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I had sever car accident while I am 7 months pregnant including my 5 years old sons . During the accident my airbag was not deployed which lead me hematoma in my uterus. That car is totally losses and the accident was severe .Thank God we put the sit belt and even if the frontdash board hit me bad . I will attach all the details of the accident and the police report. We tried to submit our complaint to Toyota and they refused to help .As if the air bug should not supposed to deploy with that kind of severe accident they say they don’t use this information .

Feb 27, 2023

Crash: 1

Injuries: 2

STEERING,SERVICE BRAKES

1 complaint

Starting about two years ago, the traction/ABS lights come on between 20-35 mph on a gradual curve or randomly while driving. The brakes come on, like an ABS event, even though the brakes are not applied. The car will jerk to the right or left and chatters/vibrates. The mechanic said the brakes, tire wear and pressure, and suspension are all in very good condition and there are not traction control or ABS codes. This does not appear to be normal wear and is dangerous. We can only drive it on short trips for fear of getting in an accident. I decided to look online and found that hundreds of Toyota owners are experiencing the same symptoms. (https://www.cargurus.com/Cars/Discussion-c9152_ds656326). Can anything be done so that Toyota will come up with a solution? Thank you.

May 04, 2022

VEHICLE SPEED CONTROL,ENGINE

1 complaint

This is to advise you of a safety issue with our 2013 Toyota Sienna XLE Minivan having a V6 (3.5L) engine. Our vehicle currently has 118,169 miles on it and has been well maintained. This vehicle was purchased new and is operated primarily in Florida where we live. Over the last 6 - 10 months on three occasions our Sienna Minivan suddenly lurched forward as the engine revved up. On all three occasions, I had to take quick action and with significant force press the brake pedal as well as place the minivan in neutral and then into park in order to stop our minivan from surging forward and hitting the car in front of me. On all three occasions, my right foot was on the brake pedal when this occurred and on two of the three occasions, our minivan was slowly accelerating from either a stopped position or a very low speed (5 mph or less). On one of the occasions I was approaching an intersection with a stop sign and our minivan was decelerating to a stop when the engine revved up and the minivan surged forward. This occurred as our minivan was going approximately 5 - 10 mph. There were no warning lamps, messages, or other symptoms prior to any of these incidents. I have reported this condition to our local Toyota Dealer but they said they could not duplicate the issue during their test drive. This is a serious safety condition and one that could result in a serious accident with injuries particularly if the driver is not quick to react to this unexpected condition.

Oct 05, 2021

AIR BAGS,UNKNOWN OR OTHER

1 complaint

My 2013 Toyota Sienna had two recalls, which are Power Sliding Do0r and Front Passenger Airbag inflator. My vehicle has been inspected and fixed. However, my recall status of the vechicle has not been updated, and continuously receive notice from Dealer and NHTSA.

Sep 17, 2021

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER'S SIDE SLIDING DOOR OPENED INADVERTENTLY WITHOUT WARNING. THE CONTACT THEN TURNED OFF THE AUTOMATIC SLIDING DOOR FEATURE HOWEVER, THE DOOR AJAR AUDIBLE SOUND PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Apr 20, 2021

WHEELS,SERVICE BRAKES,ENGINE

1 complaint

HAVING A PROBLEM WITH TOYOTA SIENNA TIRES, EVERY 30K, I HAVE TO CHANGE NEW TIRES FOR MY SIENNA VAN. TIRES WON'T LAST FOR LONG EVEN THOUGH AM DOING A REGULAR WHEEL ALIGNMENT EVERY 5000 MILES AND ALSO WATER PUMP HAD TO REPLACED WITH NEW WATER PUMP. IT'S COST US A LOT. I DID LOT OF REPAIRS ON MY SIENNA VAN, I HAVE ALMOST SPENT $10,000 FOR REPAIRS WORK AND TOTAL MILEAGE ON MY VAN IS NOT YET REACHED 90K

Dec 19, 2020

STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

WHEN TRAVELING AROUND 30 TO 35 MPH (WELL UNDER SPEED LIMIT) ON DRY CLEAR ROADS, ON LEFT TURNS (OFTEN SLIGHTLY DOWNHILL) SUDDENLY THE VSC AND SLIP/TRAC LIGHTS UP, THE ABS SYSTEM IS ACTIVATED / BRAKES ENGAGE. FOOT IS NOT ON THE BRAKE AND SPEEDS ARE NOT EXCESSIVE. I AM NOT USING RUN-FLAT TIRES, BUT THAT DOESN'T SEEM TO MAKE A DIFFERENCE FOR OTHERS ONLINE. I SEE DOZENS OF SIMILAR COMPLAINTS ONLINE ABOUT THIS SAME THING FROM 2001 TO 2015 SIENNAS. TWO SAY THAT REPLACING RACK & PINION FIXED IT; 1 SAYS IT DOES NOT. THIS STARTED HAPPENING ABOUT 3 MONTHS AGO, BUT IS NOW HAPPENING MORE OFTEN. APPROX 156K MILES. OTHER FIXES THAT HAVE NOT WORKED: REPLACE FRONT SPEED SENSORS, CHANGED ALL PADS AND ROTORS, AND REPLACING THE STEERING ANGLE SENSOR. NONE OF THOSE WORKED. ON PERSON SAYS, "MOST COMMON PROB SEEMS TO BE THE RACK BUSHING WHERE THE RACK IS MOUNTED. THEY WEAR OUT AND CAUSE THE RACK TO MOVE WHEN TURNING...BUSHINGS ARE HARD TO REPLACE SO JUST REPLACE THE RACK AND IT WILL SOLVE THE PROBLEM IF IT IS LOOSE. ( ALTHOUGH ITS A BIT EXPENSIVE) THE YAW SENSOR OR STEERING SENSOR HAS ALSO BEEN THE CULPRIT IN SOME CASES." ANOTHER SAYS, "STEERING LINKAGES COULD BE ANOTHER CULPRIT - CONTROL ARM BUSHINGS WERE SEVERELY WORN AND COULD POTENTIALLY BE ANOTHER SOURCE. ALIGNMENT AND ZERO-POINT CALIBRATION SOMETIMES HELP, BUT NOT FOR LONG." I DON'T FEEL SAFE DRIVING MYSELF OR MY CHILDREN IN THIS CAR, BUT CAN'T AFFORD ANOTHER. AND CAN'T AFFORD A $1K FIX - ESPECIALLY IF OTHERS HAVE THIS ISSUE. WHAT CAN I DO?

Nov 21, 2020

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY 2013 TOYOTA SIENNA HAS A RECALL AND A PROBLEM WITH THE SIDE PASSENGER SLIDDING DOOR TOYOTA DEALER SHIP AND FINDLAY IN HENDERSON NEVADA WONT FIX IT..I CALLED THE MANU9THE WONT FIX IT THE WANT ME TO PAY BECOUSE THE MOTOR IS NOT LISTED ..I'M SCARED THAT THE DOOR WILL OPEN WHILE DRIVING AND THAT IT MAY KILL MY SON PLEASE I NEED HELP THANK YOU ..

Nov 22, 2019

STEERING,WHEELS

1 complaint

OUR VAN HAS 93,800 MILES ON IT AND IS MAKING A GRINDING NOISE WHEN WE TURN LEFT AND RIGHT WHILE MOVING AT SLOWER SPEEDS. WE TOOK THE VAN IN AND WERE TOLD THAT THE STRUTS NEED REPLACED AND IT WAS UNSAFE TO DRIVE. THIS IS LOW MILES FOR THIS VEHICLE AND WOULD BE STILL UNDER WARRANTY IF IT WAS NOT OLDER THAN 5 YEARS. THIS SHOULD NOT NEED A REPAIR LIKE THIS ALREADY. MANY OTHER PEOPLE HAVE HAD THE SAME COMPLAINTS ON HIS FORUM AT ABOUT THE SAME MILEAGE. TOYOTA PRIDES ITSELF ON MAKING VEHICLES TO LAST BUT HAVE MADE SEVERAL MISTAKES ON THIS MODEL. COST TO FIX IT IS $750. I BELIEVE THIS ISSUE SHOULD BE LOOKED INTO ALONG WITH THE REASON OUR VAN HAS BEEN GOING THROUGH TIRES ABOUT EVERY 25,000 MILES.

Jul 11, 2019

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

1 complaint

1. FAULTY TK AIRBAGS - I GOT A NOTICE OVER MAIL ABOUT IT. 2. MY SIDE DOOR OPENED DURING DRIVING, I THEN FOUND OUT THERE IS A RECALL FOR SLIDING POWER DOORS (ELECTRIC ISSUE) - I CONTACTED LOCAL TOYOTA DEALERSHIP, BUT THEY SAID THEY CANNOT HANDLE IT IN THE NEXT 5 MONTHS AS THEY HAVE NO PARTS.

Nov 20, 2017

AIR BAGS,UNKNOWN OR OTHER,ENGINE

1 complaint

TAKATA RECALL

Aug 20, 2017

STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

SLIDING (L&R) DOORS OPENED PREMATUELY FEW TIMES AND NOW AUTO FUNCTION STOPPED WORKING. SYSTEM DISPLAYS P1603 CODE AND SAYS MAINTENANCE REQUIRED, BUT THERE IS NO PROBLEM FOUND.

Apr 17, 2017

ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

1 complaint

SMELLED BURNING OR SMOLDERING INSIDE OF VEHICLE WHILE DRIVING. AFTER STOPPING TO INSPECT, NOTICED THAT A WIRE FOR SLIDING ELECTRIC DOOR WAS JUST HANGING (DRIVERS SIDE EXTERIOR OF REAR QUARTER PANEL). THE WIRE WAS BURNED AND WAS JUST HANGING THERE. THE ELECTRIC SLIDING DOOR WOULD NOT WORK AFTERWARDS. TOOK SIENA TO TOYOTA DEALERSHIP AND WAS ADVISED THAT THERE IS SOME TYPE OF WARRANTY AFFECTING THE DOORS BUT THEY DIDN'T KNOW WHAT IT INVOLVED. THEY ADVISED NO FURTHER INFORMATION WAS AVAILABLE. TOYOTA DID NOT ADVISE OF ANY KNOWN DANGERS KNOWN TO THEM IF ANY.

Apr 17, 2017

STEERING,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING, THE STEERING WHEEL SEIZED, AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE REAR PASSENGER DOOR LATCH DETACHED WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Jan 04, 2017

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. AFTER STARTING THE VEHICLE, IT INDEPENDENTLY ACCELERATED. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED, THE STEERING WHEEL SEIZED, AND THE BRAKES DID NOT FUNCTION. THE VEHICLE WAS ABLE TO STOP AFTER THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Oct 24, 2016

SUSPENSION,STRUCTURE

1 complaint

BACK DOOR SHOCK.

Oct 21, 2016

WHEELS,SERVICE BRAKES

1 complaint

I BOUGHT MY SIENNA 12/27/2012. IN OCTOBER 2014 WHILE DRIVING HOME FROM LAKE TAHOE, THE CAR BEGAN SHAKING VIOLENTLY WHILE TRAVELING DOWN HILL. UPON RETURNING HOME THE CAR CONTINUED TO SHAKE ANYTIME THE BRAKES WERE APPLIED. TOOK THE CAR TO THE DEALER AND THEY SAID THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE CAR HAD $15K MILES ON IT. THIS IS UNHEARD OF. IN JULY 2014 TOYOTA ISSUED T-SB-0045-14 RELATING TO THIS ISSUE AND RECOMMENDED A "SHIM KIT" AS A REPAIR. THIS WAS ALSO ADDED TO MY CAR. IN MAY OF 2016 WHILE TRAVELING DOWN THE GRAPEVINE FROM LA THE CAR AGAIN BEGAN TO VIOLENTLY SHAKE. TOOK THE CAR BACK. AGAIN, 15K MILES AND THE ROTORS ARE WARPED AND NOW WE NEED NEW TIRES AND BACK BRAKES TOO. MY FAMILY HAS OWED 14 TOYOTAS AND WE HAVE NEVER REPLACED ROTORS TWICE AT 31,000 MILES! THERE IS CLEARLY SOMETHING WRONG WITH THE BRAKING SYSTEM OF THIS CAR THAT IS CAUSING IT TO EAT THROUGH BRAKES, ROTORS, AND TIRES AND THE "FIX" THAT TOYOTA HAS COME UP WITH IS NOT FIXING THE PROBLEM!!

Jul 15, 2016

ELECTRICAL SYSTEM,SEATS

1 complaint

THIS HAS NOW OCCURRED TWICE AND HAS BEEN REPAIRED MULTIPLE TIMES. THE 1ST TIME HAPPENED A FEW WEEKS AFTER BEING PURCHASED. I WAS TRAVELING APPROX 45-50MPH, BEGAN BREAKING FOR A YELLOW LIGHT WHEN SUDDENLY THE WOMAN IN FRONT OF ME STOPPED SHORT OF THE LIGHT. TO AVOID HITTING HER I HAD TO BREAK FIRM BUT NOT SLAMMING ON THE BREAKS. I STOPPED ABOUT A CAR LENGTH SHORT OF HER AND THEN FELT AN IMPACT. I ASSUMED I HAD BEEN HIT FROM BEHIND BY ANOTHER DRIVER BUT THERE WAS NO CAR THERE. I PULLED INTO A MALL JUST AHEAD AND LOOKED BEHIND THE DRIVERS SEAT TO FIND THE 2ND ROW SEAT, WHERE 10 MINUTES BEFORE MY DAUGHTER HAD BEEN SITTING, HAD COLLAPSED FORWARD, SLID ON THE RAILS AND SLAMMED INTO THE DRIVERS SEAT. THE SEAT WAS LOCKED AND UNABLE TO BE MOVED IN IT'S COLLAPSED POSITION. I SUFFERED EXTREME WHIP LASH AND BACK PAIN. SINCE I WAS IN-ROUTE TO TOYOTA FOR MORE PROBLEMS I WENT TO THE DEALER WHO MOVED THE SEAT BACK AND CLAIMED "MY DAUGHTER MUST HAVE PLAYED WITH IT" AFTER GOING TO A NEW DEALERSHIP AND MONTHS OF TESTING AND BACK AND FORTH TOYOTA REPLICATED THE PROBLEM AND SAID THE RAILS NEEDED TO BE REPLACED BUT NOT THE SEAT. THEY ALSO HAD ME SIGN OFF THAT THEY COULD INSPECT THE PARTS AND TELL ME WHY IT FAILED. THIS NEVER HAPPENED. TWO WEEKS AGO I WAS SLOWING ON A STEEP TWISTING DIRT ROAD TO STOP BEFORE TURNING ON A BRIDGE AND HEAR A SOUND LIKE GOING UP A ROLLER COASTER. CLICK CLICK CLICK. I BRACED BC I KNEW WHAT WAS HAPPENING AND AGAIN MY DAUGHTERS SEAT SLAMMED INTO MINE. THIS TIME NOT ONLY DID THE RAILS FAIL TO STOP THE SEAT BUT IT AGAIN COLLAPSED FORWARD AND THIS TIME THE FOOT REST ALSO UNLOCKED AND LODGED UNDER MY SEAT. LUCKILY I DID NOT HAVE MY DAUGHTER IN THE VAN THIS TIME EITHER. 2.5 YEARS OF REPEATED UNSUCCESSFUL REPAIRS TO VARIOUS PARTS (MOON ROOF 8+)(RADIO/GPS 5+)(SQUEAKING/RATTLING REAR SEATS 5+) LIABILITY REPORT FILED (4TH) WILL CONTACT A LAWYER THIS TIME.

Dec 02, 2015

Injuries: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

BRAKES LOCKED UP WHILE TRYING TO LEAVE A PARKING LOT. MANY WARNING LIGHTS CAME ON INCLUDING VSC, ABS, AND TRACTION CONTROL AND THE COMPUTER SAID NEEDS IMMEDIATE SERVICE. THE TOYOTA SERVICE MANAGER SAID THEY'VE NEVER SEEN THIS AND THAT THE ACTUATOR NEEDS REPLACED. I'VE NOTED THAT THERE ARE 2 OTHER INSTANCES OF THIS ISSUE AND HOPE THAT THIS SAFETY ISSUE WILL BE INVESTIGATED. THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE

Oct 26, 2015

ENGINE AND ENGINE COOLING

1 complaint

FROM THE ONSET OF PURCHASE OF A 2013 TOYOTA SIENNA XLE, THE AIR CONDITIONER HAS EMITTED A FOUL ODOR THAT SMELLS LIKE MOLD. NOR WILL THE A/C SYSTEM ADEQUATELY COOL THE VEHICLE UNTIL BEING DRIVEN SOMETIMES AS LONG AS TEN MILES, IF THEN. WE HAVE BEEN TOLD TO TURN OFF THE A/C BEFORE ARRIVING HOME TO ELIMINATE THE ODOR AND GIVEN A TOYOTA PRINT OUT THAT THIS IS A KNOWN PROBLEM THAT IS SPECIFIC TO THE 2013 TOYOTA SIENNA. ON THE LAST SCHEDULED MAINTENANCE FREON WAS ADDED BUT DID NOT ELIMINATE THE ODOR OR IMPROVED THE A/C OUTPUT. THE FOUL ODOR NEVER GOES AWAY WHILE DRIVING AND MAY BE AN ENVIRONMENTAL HAZARD FOR PERSONS WITH A LUNG OR BREATHING CONDITION. THIS IS A TOTALLY UNACCEPTABLE SOLUTION FOR THE RISK OF BEING EXPOSED TO A POTENTIAL DANGEROUS AND UNKNOWN NOXIOUS FUME TO THE OWNER OF THE VEHICLE. *TR

Nov 11, 2014

FUEL SYSTEM, GASOLINE

1 complaint

AS I WAS PULLING ON TO THE HIGHWAY THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON. I THEN NOTICED THE VEHICLE WAS UNDERPOWERED, LIKE ONE CYLINDER WAS DEACTIVATED. CALLED MY DEALER FROM HIGHWAY WHO ADVISED THAT THEY WERE CLOSING IN 5 MINS AND TO NOT TURN IT OFF AS IT MAY NOT RESTART AND I MAY BE STRANDED ON HIGHWAY. DEALER FELT THAT IT WAS JUST BAD GAS, BUT I MADE AN APPOINTMENT TO HAVE THEM CHECK OUT THE CAR THE NEXT DAY. DROVE AT REDUCED SPEED TO MY HOUSE, TURNED CAR OFF AND A FEW MINUTES LATER RESTARTED VAN AND ALL THE LIGHTS WENT OUT AND THE CAR PERFORMED AS NORMAL. THE DEALER INSPECTION THE NEXT DAY INDICATED A CYLINDER ENGINE CODE, AND NOT TO WORRY AS IT WAS PROBABLY BAD GAS. THIS DOESN'T SEEM RIGHT SINCE THE CAR CORRECTED ITSELF WITH A RESTART AND NO CHANGE TO THE GAS. *JS

Apr 12, 2014

STEERING,SEATS

1 complaint

THERE ARE 2 PROBLEMS I AM EXPERIENCING WITH MY 1 YR OLD TOYOTA 2013 SIENNA VAN - 1> RATTLING NOISE COMING FRM BACK OF 2ND ROW OR 3RD SEAT - VERY HARD TO PINPOINT SOURCE, TOOK IT TO MY DEALER FOR 25K SVC, EXPLAINED, WAS NOTIFIED THEY WILL RUN THIS CHECK ON MY 30K MILEAGE SVC AS VAN NEEDS TO BE LEFT FOR 3 TO 4 HRS WITH THEM. THERE ARE A LOT OF INTERNET BLOGS AND POSTINGS ON THIS ISSUE, WITH SOME GETTING TOYOTA TO REPLACE 2ND OR 3RD SEATING COMPLETELY WITH A BRAND NEW SEAT AND THUS MAKING NOISE DISAPPEAR 2> WHEN TURNING THE STEERING WHEEL, WHINING NOISE IN THE BACKGROUND CAN BE HEARD AT VERY LO W SPEED AROUND 15-25 MPH OR EVEN LESS, VERY ANNOYING AND DISTURBING FOR ANY CAR DRIVER.I BELIEVE THAT IS MAY ALSO SIGNIFY AN UNDERLYING PROBLEM, WAITING TO GET OUT OF CONTROL. WITH A RANGE OF MOVING PARTS WORKING IN TANDEM, IT IS DIFFICULT TO FIGURE OUT THE SOURCE OF SUCH ABNORMAL CAR SOUNDS. HOWEVER, ONE THING YOU CAN BE SURE OF, IS THAT THE NOISE, IN THIS CASE, IS CREATED DUE TO SOME PROBLEM IN THE STEERING WHEEL ASSEMBLY ITSELF. THE LIKELY CANDIDATES ARE THE POWER STEERING PUMP, PULLEY, OR THE BELT. I BELIEVE - TOYOTA AGAIN IS AWARE OF THIS ISSUE - AS THERE ARE NUMEROUS BLOGS AND POSTINGS ON THIS ISSUE AS WELL, THEY SHOULD COME OUT CLEAN AND MAKE THE NECESSARY REPAIRS ASAP PRIOR AN INJURY OR FATALITY HAPPENS AGAIN. WITH ALL THE RE-CALLS TOYOTA HAS BEEN ISSUING I URGE NHTSA TO QUICKLY ACT ON IT - PRIOR NEW LAWSUITS OR DEATH OCCURS. PLEASE HELP COMMON MAN LIKE ME AND OTHERS HERE TO FIGHT THIS BEHEMOTH GIANT ! *TR

Apr 10, 2014

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

I'VE JUST FINISHED READING THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE. *TR

Feb 14, 2014

SEATS

1 complaint

I DROVE ONLY 1975 MILEAGE BUT MY VAN MAKES UNBEARABLE NOISE FROM 3RD ROW SEAT. I TOOK TO TOYOTA SERVICE STATION TWICE BUT I WAS TOLD IT IS MANUFACTURING DEFECT AND TOYOTA COULDN'T FIND SOLUTION FOR THIS PROBLEM. I SENT OUT EMAIL TO TOYOTA BUT DIDN'T HEAR FROM THEM YET I PAID ABOUT $ 44,000.00 FOR THIS VAN. DRIVING THIS CAR I FEEL I PUNISH MY SELF EVERYDAY. I AM LOOKING FOR HELP TO GET IT FIXED. *TR

Jan 18, 2013

2013 TOYOTA Sienna Problems & Complaints

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