40
Complaints Reported

Complaints by Component

UNKNOWN OR OTHER
5 complaints
Lyft deactivated 60yo driver (7yr Lyft, 30yr driving) over vague "unsafe driving". Submitted **20 raw dashcam videos** (Oct 29, 2025) proving: - Full stop at flashing red light - Safe rolling stops (<4 mph) in Toyota Sienna + 3 passengers - Max 28 mph Videos requested by Lyft but ignored. **Tickets:** XXX/ XXX/ XXX **Evidence:** https://drive.google.com/drive/folders/1OIgAwnaAV8Jr8GS4uiUcmqwYodmgCAWy?usp=sharing Lyft violates safety policy (§7.3). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 06, 2025
Problems with catalyst
Feb 24, 2023
The power sliding door on the driver’s side of the vehicle is malfunctioning. When the door is opened with the electric opening function, it detects resistance and starts to close. While closing, the door closes with great force and no longer attempts to detect closing resistance. Me, my wife, and my infant daughter have been crushed/trapped by the door. My daughter had her arm trapped in the door. My wife had her back crushed. The Toyota dealer in Tucson, AZ (Precision Toyota) said the electrical cables inside the door are binding, causing the resistance when opening. We have not modified or otherwise touched the electrical door opening cables during our three years of ownership and therefore believe this is an engineering design flaw, or manufacturing defect. My concern is that there may be several other doors with this defect which could eventually lead to great harm on a young child, in the form of a crushing injury.
Jul 05, 2022
Injuries: 1
I HAVE A CONCERN THAT THE FRONTAL IMPACT SENSOR ON MY VAN MAY NOT BE WORKING. I BOUGHT THE VAN NEW ABOUT 3 WEEKS AGO. IN THAT TIME I HAVE DRIVEN IT AROUND TOWN, ON THE FREEWAY AND MADE A ROUNDTRIP TO CAL. IN THAT ENTIRE TIME I HAVE NEVER RECEIVED ANY TYPE OF AUDIBLE OR VISUAL ALERT THAT A FRONTAL IMPACT IS ABOUT TO HAPPEN. I HAVE THE SENSITIVITY SET TO VERY HIGH. OVER THE COURSE OF THE LAST FEW WEEKS, I HAVE TRIED TO SAFELY SIMULATE THE CONDITIONS IN WHICH THE FRONTAL IMPACT SHOULD ACTIVATE, BUT I HAVE NOT HEARD ANYTHING OR SEEN ANY TYPE OF VISUAL ALERT. I TOOK IT INTO THE DEALERSHIP TODAY AND WAS TOLD EVERYTHING IS FINE WITH IT. HOWEVER, I STILL BELIEVE THAT IT IS NOT WORKING CORRECTLY, SINCE THE VEHICLE HAS NEVER MADE ANY TYPE OF AUDIBLE OR VISUAL ALERT OR WARNING.
Jul 23, 2019
I WAS TOLD THERE IS A RECALL UTA VAN UNDER WARRANTY
May 09, 2019
FUEL/PROPULSION SYSTEM
5 complaints
MY FUEL PUMP HAS BEEN REPLACED BY THE DEALER WITH THE RECALLED PART. THE VEHICLE STILL DOES THE SAME THING IT HAS BEEN DOING SINCE PURCHASING. IT ACTS LIKE IT IS NOT GETTING GAS SO HESITATES MULTIPLE TIMES CONSTANTLY WHILE DRIVING. SOMETIMES I PULL OUT AND THERE IS A DELAY IN THE ENGINE GETTING GAS THEN IT KICKS IN AND IS A JERKY RIDE. IT MOSTLY HAPPENS BELOW 45 MPH. I HAVE FELT THE DELAY OCCASIONALLY ABOVE 55 MPH. THE PROBLEM IS NOT THE FUEL PUMP THAT THEY ARE RECALLING SINCE I ALREADY HAVE THE NEW ONE AND THE PROBLEM IS NOT FIXED.
Nov 10, 2020
I WENT TO THE TOYOTA DEALERSHIP AT 62-10 NORTHERN BLVD QUEENS NY 11377 ON AUGUST 26TH AT 9.00AM. THEY SAID THEY CAN NOT FIX MY RECALL PROBLEM BECAUSE I HAVE A FR CONVERSIONS( WHEEL CHAIR CAR)PLEASE SUGGEST ME WHAT SHOULD I DO? THANK YOU.
Aug 30, 2020
I LEASE A 2019 TOYOTA SIENNA. THERE HAS BEEN A RECALL SINCE JANUARY, 2020 ON THE FUEL PUMP WHICH MAY CAUSE THE CAR TO STOP OPERATING AND COULD INCREASE THE RISK OF A CRASH. TOYOTA HAS NOT STILL NOT REMEDIED THE RECALL. I HAVE CALLED FOR THE PAST FIVE MONTHS, AND YET THE RECALL IS STILL IN THE INTERIM STAGE. THIS IS A BREACH OF THE LEASE AND CAUSES US TO BE UNABLE TO USE THE VEHICLE. DUE TO THE DANGER IN DRIVING THE CAR, I CONTACTED 4 DIFFERENT TOYOTA DEALERS TO OBTAIN A COMPARABLE RENTAL CAR THAT TOYOTA HAS AGREED TO PROVIDE. NOT ONE OF THE DEALERSHIPS I CALLED HAS A COMPARABLE CAR IN THEIR FLEET. I ALSO CALLED TOYOTA CUSTOMER EXPERIENCE TWICE AND ON BOTH OCCASIONS THEY HUNG UP ON ME STATING THAT THEIR AGENTS WERE "TOO BUSY". IN ADDITION, THIS HAS CAUSED US TO CANCEL A ROAD TRIP. *TR
Jun 01, 2020
INTERIOR OF VAN WAS CONSUMED WITH FUEL VAPORS. EXTERIOR FRONT OF VAN ENGINE COMPARTMENT ALSO SMELLS LIKE A FUEL LEAK. PROBLEM TAKEN TO DEALER AND THEY COULD NOT FIND THE SOURCE OF LEAK. VAN WAS RELEASED TO ME IN A UNSAFE CONDITION. INTERMITTENT FUEL SMELL BECAME MORE PROGRESSIVE TO THE POINT THE VAN WAS NOT ABLE TO BE DRIVEN TO TO SAFTEY CONCERN OF FIRE. SECOND TRIP TO DEALER THEY COULD NOT FIND SOURCE OF FUEL LEAK. DESCRIPTION OF PROBLEM. WHEN VAN WAS DRIVEN WITH OR WITHOUT AC FUEL VAPORS WOULD BE NOTICED ON THE EXTERIOR OF THE VAN. THIS PROGRESSED TO THE INTERIOR WHILE DRIVING. I ALSO TESTED THE VAN WITH THE ENGINE ON AND BOTH AC ON/OFF WITH THE VAN IN THE PARKED POSITION AND STILL NOTICE A VERY STRONG ORDER OF FUEL VAPORS. THE VAN IS UNSAFE FOR TRANSPORTATION ON PUBLIC ROADS AND UNSAFE TO DRIVE IN WITH MY FAMILY. THE PROBLEM WAS NOTICED WHEN THE VAN WAS STATIONARY OR IN MOTION ON CITY/HIGHWAYS.
Aug 13, 2019
IMMEDIATELY AFTER PURCHASING THIS NEW 2019 TOYOTA SIENNA I BECAME AWARE OF THE VEHICLE HAVING ACCELERATION PROBLEMS WHILE ATTEMPTING TO ACCELERATE GRADUALLY IN A LOW SPEED/LOW TORQUE SETTING. THIS OCCURS AT WHAT COULD BE DESCRIBED AS PARKING LOT SPEEDS, 5 TO 25 MPH, PRIMARILY, ALTHOUGH THE VEHICLE HESITATES AND THEN LURCHES ALSO AT HIGHER SPEEDS WHEN DOWNSHIFTING TO GAIN TORQUE IN A 30-50 MPH RANGE ALSO. THIS HESITATION, BALKING, AND THEN RAPID LURCHING FORWARD AT LOW SPEEDS HAS CAUSED PASSENGERS TO COMMENT ABOUT "WHIPLASH" AND BEING PUSHED BACK INTO THEIR SEATS WHEN THE VEHICLE DOES ENGAGE WITH UNEXPECTED FORWARD MOTION. THIS VEHICLE WAS PURCHASED ON 2-18-2019. AFTER DRIVING THE VEHICLE FOR A REASONABLE AMOUNT OF TIME AND MILES I CONTACTED OUR SALES AGENT WHO SET A SERVICE APPOINTMENT FOR MONDAY FEB 25, 2019. ON 2-25-2019 I DROVE THE VEHICLE TO THE DEALER'S SERVICE DEPT WITH "MILEAGE IN" OF 250 MI. AND "MILEAGE OUT" OF 251. SERVICE INVOICE NUMBER 784852 STATES THAT THE ECU WAS CALIBRATED AND RESET. UPON DRIVING THE VEHICLE IT BECAME OBVIOUS THAT THE PROBLEMS WERE NO DIFFERENT AND PERHAPS WORSE. ON MARCH 1, 2019 I RETURNED THE VEHICLE TO THE DEALER AND TOOK THE SERVICE MANAGER AND A TECH-EXPERT FOR A RIDE. THE TECH ACKNOWLEDGED THE STALL AND LURCH PHENOMENON AND SAID HE "HAS DEALT WITH THIS BEFORE". THE TECH AND THE SERVICE MANAGER TOLD ME THEY WERE OPENING A CASE WITH TOYOTA FOR POSSIBLE INPUT TO RESOLVE THIS PROBLEM. I BELIEVE THIS A SERIOUS POTENTIAL SAFETY ISSUE AS THE FORWARD LURCHING OF THE VEHICLE COULD RESULT IN SERIOUS INJURY AS A RESULT VEHICLE DESIGN AND ENGINEERING. OTHER TOYOTA OWNERS HAVE DISCUSSED THIS PROBLEM VIA INTERNET FORUMS. IT WOULD APPEAR TO AFFECT 2018 & 2019 SIENNAS WITH "THROTTLE BY WIRE" DESIGN AND THEIR 8 SPEED TRANSMISSION.
Mar 04, 2019
POWER TRAIN
4 complaints
Transmission has failed and been replaced. This is part of issues from 2017 to 2020 tranny failures, loud whining and needing to be replaced. Tranny failure is very dangerous to the occupants. Toyota has failed to warranty these.
Dec 07, 2025
sever transmission whine started at 138k miles over a year ago.Toyota will not fix issues under recalled ua80 transmission. Said my vin doesn’t fall within recall.
Jun 29, 2025
I was traveling on the Capital Beltway (495) during morning rush-hour in my 2019 Toyota Sienna Minivan. Normal Road Conditions: Stop & Go traffic in the right-most lane around 9:30am on December 14, 2022. All of a sudden and without warning, when attempting to accelerate and keep up with traffic after the vehicle was stopped, I found that I was unable to move forward. (There was no indication that my vehicle was suffering from mechanical failure prior to this incident and no visible alert or alarm was triggered) At that point, I powered down the vehicle after turning on the hazard indicator lights. After re-engaging the ignition, I then tried to move forward, and found the vehicle to be unresponsive. A tractor trailer was directly in back of me and was inching closer as to keep up with the rush-hour traffic. I was immovable at that moment and waived the truck around. After finding a break in traffic, I attempted to move out of the right-most lane, but with the transmission not responding to the Drive function, found that my only course of action was to to engage Reverse and move to the Right shoulder of the highway. I then notified triple A and my vehicle was towed to a local garage for evaluation. Upon initial evaluation is was determined that it was either related to where the shift cable goes in to the transmission, or complete transmission failure. It is highly unusual for a Toyota transmission to fail at 71.000 miles (odometer reading at the time of the incident). I currently have two other Toyota vehicles with odometer reading in excess of 140,000 miles. I am concerned for the safety of my family and myself, as this is the primary vehicle used for transport. A 3 year old car with less than 100,000 miles should not suffer from transmission failure. This is a major safety concern. What if this happened and I was not in stop and go traffic or already in the slow lane, on a major highway?
Dec 19, 2022
June 17, 2022, driving on San Diego freeway north near Sherman oaks California, the Transmission suddenly loses power, however the engine still running feels like the gearbox out of any actions, luckily it’s downhill, managed sliding to the shoulder stopped, The warning light says” turn off traction control”, and “ check engine “ It was rush hour, it was dangerous, after parked few minutes turn off and turn on the engine shift to drive gear the transmission only shifting to lower gears ( 1 or 2) moving slowly, So I managed get of next exit, and stop for few minutes, the I try starting again and driving low gear home, Next morning I turn on the engine the check engine light still on but transmission acted normal, I drove to the Northridge Toyota dealer, which is 2 miles away from my house, Took them 3 day, to return to me, they said it was a coil issue and luckily they didn’t charge me,
Jun 30, 2022
STRUCTURE
4 complaints
The fuel door hinge has separated from the fuel door. The fuel door now opens partially and can impede the proper function of the power sliding door as it opens or attempt to close.
May 23, 2022
THE CAR WAS PARKED IN A PARKING LOT AND TURNED OFF. WE WERE ENTERING THE VEHICLE AND THE AUTOMATIC SIDE DOOR OF THE VAN FAILED TO REOPEN UPON SENSING SOMETHING IN THE WAY. THE DOOR CLOSED AND SOMEONE'S FOOT WITH SHOE WAS CAUGHT IN THE CLOSED DOOR.
May 15, 2021
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
May 11, 2021
Injuries: 1
AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.
Jul 20, 2019
FUEL SYSTEM, GASOLINE
4 complaints
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. ALAMO TOYOTA LOCATED AT 18019 NORTH U.S. HWY 281, SAN ANTONIO, TX 78232, (210)494-1604, WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS MODIFIED TO TRANSPORT HER DAUGHTER WHO WAS WHEELCHAIR BOUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 30, 2020
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 16, 2020
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER REFUELING, THE VEHICLE FAILED TO RESTART. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. PRIOR TO THE FAILURE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. STAPP INTERSTATE TOYOTA (8019 RASPBERRY WAY, FREDERICK, CO 80504) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE REMAINED AT THE DEALER HOWEVER, WAS NOT REPAIRED. THE CONTACT WAS PROMISED A LOANER VEHICLE WHICH WAS NOT PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 16, 2020
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRM PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
May 04, 2020
AIR BAGS
2 complaints
My van was struck directly in the driver side rear sliding door while sitting still at a stop sign. The other driver collided straight into the passenger compartment door at an approximate speed of 30 mph crushing the door, exploding the window and neither the driver side airbags nor the side curtain airbags deployed. Resulting in my wife severely jarring around in the driver's seat, as well as my son who was securely fastened in a child booster seat in the driver side rear seat. The glass from the rear door window shattered and covered my son and the interior of the vehicle. There are no active recalls, but I read about a recall concerning the passenger side door welds that could affect operation of the side airbag and side curtain airbag sensors, but this only applied to a small number of 2019 Sienna's. Could this have been a manufacturing defect that bled over to the other door structures affecting the sensors in the same way.
Sep 15, 2023
Crash: 1
I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I received the airbag straight in my face and it hurt my neck. I have had a headache and neck ache ever since (today is June 29). I ignore the reason for which the airbags deployed. But I do know that Toyota has had to recall other 2019 Siennas for spontaneous deployment of their airbags. Maybe it is an airbag defect. My vehicle was still under warranty. The fire department and police were on the scene. The Levis Ferry director wrote a report. The Levis police report is LVS-210626-008. Thank you.
Jun 29, 2021
Injuries: 1
Chest Clip, Buckle, Harness
1 complaint
The Harness Adjuster Strap (item 5 in attached snip from user manual) loosens while in use. This item was manufactured post-recall 24C002000, using Nuna's new design described here: [XXX] This design change did not prevent the functionality of the strap to fail. There was zero to minimal debris (no food, drink, or water) in the mechanism causing it to fail. The Harness Release button (item 4 in snip from user manual) actuates freely. The adjuster strap, and subsequently the entire harness strap, moves freely, while the carseat is loaded or unloaded. I have a video available showing that the strop in the seat freely moving. We discovered the product failure while loading the child in the carseat and testing it's security by pulling on chest straps. Nuna's response was lackluster and unprofessional. Here is the sequence of events: We immediately reported the issue the first business day available, May 27th, and Nuna responded 24hrs later, informing us they would again respond in 1-2 business days to send us a form and shipping label to send back the defective product. We responded the same day asking them to expedite the process and send us a new product immediately as we had no backup for a carseat and my wife could not leave the home. A little over 48 hrs later they denied our request, and sent us the shipping and RMA form. We are now a full business week past the initial request and now are returning the carseat, with no assurance of when the replacement will be delivered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 02, 2025
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Car was recalled for fuel pump and I repaired in 8/2020 with approximately 11,190 miles. I had complained that car, since time of purchase and had 4662 miles when I insisted Toyota fix this, (hunted for gears, hesitated, lagged when accelerator pushed, and had poorer gas mileage than expected). The car now has 34,875 miles on it and is doing the same thing, hesitating, lunging between gears. Our mechanic confirmed this and stated worse when using a.c. Called Toyota Customer Service and they said the car was out of warranty for the pump repair, but perhaps not the power train, transmission, etc. Have not gotten back to me yet, but has not been one working day after spending 2.5 hours on the phone with them yesterday. This is a safety issue, I press on the gas to make a turn and it lags leaving me in traffic. My 2007 Sienna, which is still running for my daughter, never did this and has full power when called upon. Toyota needs to repair the entire fuel system, transmission, if they cannot fix this. There are no warning lights when this happens & it is happening more frequently. Dealership told me they could not put another pump on car and to contact Toyota Customer Service and gave me the number. When we had the car for about a month, dealership said we were just not used to driving a car with this type of transmission and car was low on oil, we added oil and dealership said we used the wrong type, but we figured some oil was better than no oil. We are boomers and have been driving cars for decades, with clutches and without and we know how to drive a vehicle.
Jun 21, 2023
VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2019 Toyota Sienna. The contact stated that after he entered the vehicle, he depressed the brake pedal to start the vehicle. After the vehicle was started, he shifted into reverse(R) while the brake pedal remained depressed; however, the vehicle inadvertently accelerated without warning. In a desperate attempt to stop the vehicle from crashing into another vehicle, the contact shifted into drive(D) while the brake pedal remained depressed. The contact then stated that he applied pressure to the brake pedal to stop the vehicle from accelerating when the vehicle then jumped the curb and struck a garbage can. The contact then shifted into reverse(R) while the vehicle continued to accelerate to move away from the garbage can and then shifted in neutral(N). The contact then shifted back into park(P). The contact then stated that after he placed the vehicle in park, the inadvertent acceleration stopped. The contact shifted into drive(D) and the vehicle performed as designed; however, the contact was concerned for his safety and carefully drove the vehicle to his residence where the vehicle remained. The contact was unsure if any warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 45,750.
May 11, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
The microphone has an issue and it is tied to the SOS call button in the car. I asked my dealership, they wanted to charge $200 to run a diagnostic scan, I contacted Toyota directly, they basically said the dealer can charge it if they want and reverse the charge if they find a problem under warranty. I originally thought the issue was with the Blue Tooth. I found this video on YouTube, his fix did work-my concern is, if I had needed Emergency help-the button would not have called anyone, disconnecting your car battery is NOT something I should I have to do to fix a 2019 vehicle. https://www.youtube.com/watch?v=FkAdMRKHS_0
Dec 29, 2022
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
1 complaint
The contact owns a 2019 Toyota Sienna. The contact stated that the liftgate failed to lower while using the remote. While reversing, the back-up camera became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer who stated the failure was due to the remote start feature that was installed. The vehicle was not diagnosed or repaired. The contact stated that she noticed the mirrors were fractured. While driving at an undisclosed speed, several unknown safety features became inoperable. There was a burning odor detected inside the vehicle. The manufacturer was contacted and offered to pay a nominal portion of the repair for the mirrors and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 72,000.
Sep 26, 2022
SEAT BELTS
1 complaint
Second row passenger seatbelt jammed. Unable to be repaired needs new seatbelt part. We were out of town and a passenger was unable to be restrained on way home. The Part is on back order. I cannot use this seat which i need for babysitting grandchildren. I cannot eve sell this van because part not available. Van is available for inspection.Colerain Toyota Cincinnati is the dealership i also contacted Toyota complaint department.
Sep 26, 2022
TIRES
1 complaint
This tire separated at the side wall nearest the rim. The last one separated and swelled roughly the size of a ping pong ball, prior to that the same thing. This is the 3rd Pirelli Scorpion Verde All Season tire to fail. After this last one, I realized it's got to be something with the construction of the tire so I googled and found recalls for other Pireeli tire models. I contacted the mfr and they refused to assist. Spoke with very rude individual at Pirelli USA in Rome, GA location who stated 'if I am concerned about the safety of the tire, report it to the NHTSA' and that in order to obtain a replacement I would have to contact the retailer to initiate a return. As instructed, I spoke with the retailer Simple Tire (Trevose, PA), an individual named Shailesh. I was told since there is no NHTSA recall therefore there is no replacement.
Aug 25, 2022
EXTERIOR LIGHTING
1 complaint
The headlight on the passenger side has LED daylight running lights. A number of the led's are not working of flickering. Toyota refuse to cover this under warranty even though the car was bought 8-31-2019. Not having working daytime headlights is a major safety issue to me.
Jul 27, 2022
VISIBILITY
1 complaint
The contact called on behalf of her husband who owns a 2019 Toyota Sienna. The contact stated while her husband was driving approximately 65 MPH, there was an abnormally loud bang heard. The driver became aware that the sunroof glass had shattered and that a part of the glass was missing. The driver continued to his destination. The vehicle was not diagnosed; however, the contact spoke with the local dealer; who informed him that a foreign object probably had struck the sunroof for the glass to shatter. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Jul 25, 2022
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a baby asleep in a car seat located in the rear seats. The contact was unsure whether the other three passengers sustained injuries. The police arrived at the scene but there was no police report filed. The vehicle was towed to the dealer. The dealer informed the contact that they could not diagnose or repair the vehicle as it was involved in an accident that may have injured other individuals. The manufacturer was notified of the failure and informed the contact that a field engineer would contact him for the vehicle inspection. The contact stated the manufacturer took possession of the vehicle EDR but has not informed him of a diagnostic. A case was opened. The vehicle remained at the dealership but was not diagnosed or repaired. The failure mileage was approximately 6,800.
Apr 29, 2022
Crash: 1
Injuries: 1
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TOYOTA NOTIFIED OWNERS OF A FUEL PUMP PROBLEM IN JANUARY 2020. IT IS NOW 6 MONTHS LATER AND TOYOTA STILL DOES NOT HAVE A FIX FOR THIS PROBLEM. I AM UNABLE TO SAFELY USE MY CAR AND NOT EVEN THE TOYOTA DEALERSHIP WILL OFFER ME ENOUGH MONEY TO COVER MY LOAN IN ORDER TO SELL THE CAR. I AM PAYING $600 A MONTH FOR A CAR I CAN'T USE AND CAN'T SELL. *TR
Jun 16, 2020
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO OURISMAN FAIRFAX TOYOTA (10287 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE KEYFOB BEING PLACED IN HER PURSE WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO REQUEST A LOANER VEHICLE FROM THE NEAREST AUTHORIZED DEALER. THE CONTACT STATED THAT HER VEHICLE WAS CUSTOM MADE FOR HER SON WHO HAS A DISABILITY AND THAT A LOANER VEHICLE WOULD NOT SUFFICE. THE FAILURE MILEAGE WAS 1,749. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Jun 10, 2020
WHEELS
1 complaint
WE PURCHASED 2019 SIENNA WITH 4K MILES , REGULARLY CHANGED OIL TOGETHER WITH TIRE INSPECTION. NOW OUR CAR HAVE 29K MILE AND AT THE TIME THAN WE WAS CHANGING OIL , THEY TOLD US WE NEED NEW TIRES . IT IS NO WAY ITS NORMAL FOR BRAND NEW CAR WITH MICHELIN TIRES TO NEED NEW SETS OF TIRES . WE FOUNDED ITS MAIN PROBLEM WITH THIS CAR , SO MANU PEOPLE COMPLAINS . PLEASE HELP US SOLVE THIS PROBLEM. *TR
May 28, 2020
ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
THE FIRST WEEKS SEEMED LIKE EVERYTHING WAS FINE WITH THE VEHICLE UNTIL WE STARTED FEELING LOW LEVELS OF ELECTRICAL SHOCKS. IT WAS MOSTLY ON THE STEERING WHEEL SO WE THOUGHT THAT THE SENSATION WOULD GO AWAY, BUT IT ACTUALLY STARTED GOING WORSE TO THE POINT THAT WE STARTED HAVING DISCOMFORT ON THE SEATBELT AND THE LAST THREE WEEKS BEFORE WE DROPPED THE VEHICLE AT THE DEALERSHIP THE HAZARD STARTED TO INTENSIFY AND GET STRONGER. THE SEATBELT OF THE 2019 TOYOTA SIENNA HAD PROVIDED A LOT OF PAIN TO MY OVARIES (TO THE POINT THAT MY PERIOD HAD BEEN ALTERED DURING THE MONTHS OF OCTOBER TO DECEMBER 2019), IT CAUSED SO MUCH PAIN IN MY STOMACH WHILE BEING A DRIVER AND A PASSENGER SPECIALLY THE LAST THREE WEEKS BEFORE I DROPPED THE VEHICLE AT THE DEALERSHIP. ALSO DUE TO THE FACT THAT I AM FIVE FEET TALL, THE SEATBELT RESTED ON MY NECK WHICH WAS THE MOST UNCOMFORTABLE EXPERIENCE. IN THOSE PAST THREE WEEKS PRIOR TO DROPPING IT AT THE DEALERSHIP, I EVEN FELT SHOCKS FROM THE SEATBELT WHILE IT WAS RESTING ON MY NECK CAUSING NUMBNESS IN MY LEGS. ON REGARDS OF THE STEERING WHEEL, I FELT ELECTRICAL SHOCKS THAT CAUSED TINGLING IN MY HANDS GOING ALL THE WAY UP TO MY ELBOW CAUSING PAIN ON MY ELBOWS (HAVING GREATER DISCOMFORT ON MY LEFT ARM AS I TENDED TO DRIVE MOST WITH MY LEFT HAND) AND MAKING MY ARMS FEEL TINGLING AND EVENTUALLY NUMBNESS.
Apr 01, 2020
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Jan 15, 2020
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I PULLED ONTO A HIGHWAY AND REACHING ABOUT 25 MPH THE 2019 SIENNA HESITATED FOR AT LEAST 10 SECONDS AS IF IT WAS NOT GETTING GAS. I PRESSED THE GAS WANTING TO GET OUT OF THE WAY OF TRAFFIC AND IT JUMPED SLIGHTLY BUT WOULD NOT GO. THEN IT KICKED IN WITH A FEW HESITATIONS AND TOOK OFF. ANOTHER 100' OR SO, IT DID IT AGAIN. PRIOR TO THIS I HAD ALREADY BROUGHT IT TO TOYOTA COMPLAINING THAT THERE IS A HESITATION WHEN THE VAN IS NOT WARMED UP YET BETWEEN 20-40 MPH. IT IS ONLY SLIGHT, BUT NOTICEABLE AND FEELS LIKE IT IS NOT GETTING GAS. THE VAN DOES THIS EVERY TIME AFTER IT HAS BEEN SITTING LONG ENOUGH TO COOL DOWN. THE LONG HESITATION ONLY HAPPENED TWICE SO FAR (DANGEROUS ENOUGH!), THERE HAVE BEEN A FEW SHORTER ONES, AND THEN THERE IS THE EVERY TIME SLIGHT HESITATION. TOYOTA HAS TOLD ME NOTHING SHOWS IN THEIR DIAGNOSTICS AND THEY DO NOT KNOW WHAT IS WRONG. THEY TRIED CUTTING THE POWER TO THE COMPUTER TO RESET THE MEMORY, BUT THIS DID NOT CHANGE ANYTHING.
Nov 08, 2019
4.6/5.0
81 reviews

Frequently Asked Questions

How many problems does the 2019 TOYOTA Sienna have?

The 2019 TOYOTA Sienna currently has 40 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2019 TOYOTA Sienna?

The most common problems reported for the 2019 TOYOTA Sienna are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2019 TOYOTA Sienna problem data come from?

All problem and complaint data for the 2019 TOYOTA Sienna comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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