How many problems does the 2009 TOYOTA Venza have?

The 2009 TOYOTA Venza currently has 171 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2009 TOYOTA Venza?

The most common problems reported for the 2009 TOYOTA Venza are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

2009 TOYOTA Venza Problems

VEHICLE SPEED CONTROL

22 complaints

NOTICED THE CAR ACCELERATING A LITTLE BIT,NOTHING LIKE A THROTTLE STUCK OR ANYTHING BUT JUST ACCELERATING A BIT MORE THAN I THINK,CURIOUS TO KNOW IF ANYONE ELSE IS HAVING THIS ISSUE AT ALL

Oct 15, 2015

I WAS SITTING IN THE DRIVE THRU LINE OF A FAST FOOD RESTAURANT WHEN THE CAR TOOK A SUDDEN SURGE FORWARD. I STEERED HARD TO KEEP FROM HITTING THE VEHICLE IN FRONT OF ME AND MANAGE TO HIT THE BUMPER ON RIGHT SIDE DOING OVER 1500 DOLLARS IN DAMAGE AND SWERVED INTO ANOTHER PARKED CAR DOING DAMAGE TO IT ALSO. THE VENZA HAD DAMAGE OF MORE THAN SIX THOUSAND DOLLARS. THE CAR HAS BEEN REPAIRED BUT I AM AFRAID TO DRIVE IT SO IT HAS BEEN SITTING IN THE CARPORT SINCE THE DAY THE REPAIRS WERE FINISH. BY THE WAY THAT WAS THE SECOND INCIDENT OF THAT KIND IN THAT CAR. THERE IS SOMETHING WRONG WITH THAT CAR. PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED. *JS

Feb 06, 2015

Crash: 1

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT WAS INVOLVED IN A CRASH BECAUSE THE VEHICLE LUNGED FORWARD. THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE WHEN IT SUDDENLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO A HANDICAP SIGN. THE DEALER INSPECTED AND TEST DROVE THE VEHICLE AND STATED THAT NOTHING WAS WRONG WITH IT. THE CONTACT STATED THAT THE FAILURE ONLY HAPPENED AT SLOW SPEEDS, BUT THE DEALER DID NOT TEST THE VEHICLE TO CONFIRM THAT. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 2400.

Dec 15, 2010

Crash: 1

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE FLOOR MATS CURLED UP AND STUCK BENEATH THE BRAKE PEDAL. THE FLOOR MATS HAD NOT BEEN REMOVED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Nov 05, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT AS SHE WAS DRIVING AT 1 MPH WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE IN FRONT. THERE WERE NO INJURIES AND NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP FOR BODY REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT THEY WOULD HAVE A REPRESENTATIVE INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 16,103. UPDATED 10/27/10*LJ

Jun 02, 2010

Crash: 1

+ 17 more complaints for this component

SEATS

13 complaints

Hello, I issue this complaint because my 2009 Venza interior started smelling like smoke. It went on for a bit thinking it may be something outside the vehicle. I then realized the smell was coming from the seat I was sitting on. I've read online about this problem and its seems this is a problem many owners of this vehicle have experienced. It seems to me this should be a safety hazard. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 19, 2024

THE SEAT HEATERS IN THE VEHICLE DON'T WORK LIKE THEY SHOULD. SOMETIMES THERE IS A BURNING SMELL TO THEM. THE DRIVERS SIDE ONE WENT OUT COMPLETELY ABOUT 2 YEARS AGO AND WE HAD IT FIXED NOW THE PASSENGER ONE ISN'T WORKING AT ALL. THE DRIVERS SIDE SEAT HEATER GETS PRETTY HOT TOO AND HAS TO BE SHUT OFF.

Jan 09, 2020

MY FRONT SEAT HEATING SYSTEM HAS NOT BEEN WORKING SINCE LAST YEAR. I DIDN'T REALIZE THAT THERE IS A RECALL ON TOYOTA VENZA 2009 FOR FRONT SEAT HEATING ISSUES UNTIL NOW. I HAVE NEVER TAKEN IT TO ANY DEALERSHIP TO RECTIFY OR DISCONNECT THE HEATING ELEMENTS. I BELIEVE THIS MIGHT STILL BE A SAFETY ISSUE TO MY VEHICLE. WHAT STEPS SHOULD I TAKE?

Jan 07, 2019

VEHICLE IS 9 YEARS OLD, BUT WITH ONLY 56,135 MILES AND VERY WELL MAINTAINED. DRIVEN BY A SMALL FEMALE, WHICH IS RELEVANT. EXPERIENCED AN ACRID, BURNING SMELL WHICH CAUSED GAGGING AND COUGHING. NO SMOKE VISIBLE. DEALER FOUND PROBLEMS WITH HEATED SEATS, WIRING AND CONNECTORS. ENTIRE HEATED SEAT SYSTEM NEEDS REPLACED AT COST OF $1130.30 FOR EACH SEAT. MANY COMPLAINTS OF THIS ISSUE ONLINE. THERE IS NO WAY THAT A SMALL FRAMED FEMALE'S WEIGHT CAUSED DAMAGE TO THE WIRING WITHIN THE SEAT HEATERS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT AND SHOULD BE COVERED BY TOYOTA REGARDLESS OF THE MILEAGE, DUE TO THIS BEING A SAFETY HAZARD. COULD EASILY CAUSE A CATASTROPHIC FIRE.

Nov 17, 2018

HEATED SEAT TEMPERATURE CONTROLLER (#875010T010) FAILS RESULTING IN HEATED SEAT FAILURE. IN OUR CASE, THE CONTROLLER FAILED MELTING THE WIRE HARNESS PLUG TO THE CONTROLLER. THIS COULD HAVE STARTED THE SEAT ON FIRE WITH OUR 17 YEAR OLD DAUGHTER DRIVING THE VEHICLE. TOYOTA HAS DISCONTINUED THIS PART FOR 2009-2014 VENZA'S AND HAS NOT OFFERED A REPLACEMENT.

Jan 30, 2018

+ 8 more complaints for this component

POWER TRAIN

11 complaints

MY 2009 TOYOTA VENZA WITH ONLY 70,000 MILES SUDDENLY DEVELOPED A WHINING, GRINDING NOISE WHILE DRIVING AND ACCELERATING. THE NOISE WAS COMING FROM THE REAR AXLE. THE NOISE GOT PROGRESSIVELY WORSE VERY QUICKLY. AFTER MECHANICAL INSPECTION I WAS INFORMED THAT THE REAR DIFFERENTIAL WAS SHOT. I WAS ALSO INFORMED THAT THE VEHICLE SHOULDN'T BE DRIVEN FOR LONG DISTANCES BECAUSE OF THE POTENTIAL OF THE DIFFERENTIAL TO OVERHEAT AND FAIL.THE FAILURE COULD BE ASSOCIATED WITH SAFE DRIVABILITY ISSUES.

Dec 07, 2018

THIS IS 2009 TOYOTA VENZA V6 AWD VERSION. OIL LEAKED FROM REAR DIFFERENTIAL BETWEEN ELECTROMAGNETIC COUPLER SUB-ASSEMBLY AND THE DIFFERENTIAL. THE COUPLER ITSELF ALSO LEAKED OIL. THE UNIT IS ALL COVERED BY OIL. DEALER STATING THE PART IS NON-SERVICEABLE AND HAS TO BE REPLACED.

Jun 21, 2016

DRIVING AROUND 45 MPH WHEN I TAKE MY FOOT OFF THE ACCELERATOR IT STARTS DOWNSHIFTING UNTIL IT REACHES 20 MPH AND THEN IT COASTS FREELY, GARAGE UNABLE TO FIX. *TR

Oct 23, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE VEHICLE INTERMITTENTLY BEGAN TO HESITATE WHEN ACCELERATING AFTER THE BRAKES WERE APPLIED WHILE IN DRIVE OR REVERSE. THE VEHICLE MOMENTARILY PAUSED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 10,813.

Aug 09, 2010

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) TRANSMISSION PROBLEMS - RAPID DOWNSHIFTING & SAYS IN DRIVE WHEN IT'S IN SPORT MODE. THE FIRST TIME IT HAPPENED I WAS DRIVING DOWN THE HIGHWAY ALONE AND I WAS GOING AROUND 60MPH IN THE 3RD LANE WHEN THE VENZA SAID "D" ON THE DISPLAY BUT THEN IT FELT LIKE IT SHIFTED INTO 2ND GEAR BECAUSE IT WENT FROM 60MPH TO AROUND 20MPH WITH NO WARNING AND I HAD TO GET IT INTO THE EMERGENCY LANE IN THE CENTER SO I WOULDN'T GET HIT AFTER THAT I TOOK IT TO RIGHT OVER TO GREENWICH TOYOTA AND THEY LOOKED AT IT BUT FOUND NO TROUBLE CODES AND ABOUT A WEEK LATER I WAS WITH MY WIFE [XXX] AND I WAS GOING DOWN E PUTNAM AVE AND IT HAPPENED WITH HER IN THE CAR AND THIS TIME IT WENT FROM AROUND 40MPH IN "D" TO AROUND 10MPH AND IT SCARED HER AND SHE JUST ASKED TO BE TAKEN HOME SO THE NEXT DAY I TOOK IT TO TOYOTA AND LEFT IT FOR ABOUT A WEEK AND STILL NO TROUBLE CODES WERE FOUND AND IT'S HAPPENED A FEW MORE TIMES SINCE THEN WITH STILL NO TROUBLE CODES NOW I ONLY USE IT IN SPORT MODE WHERE I MANUALLY SHIFT IT. WELL JUST RECENTLY IT HAS HAD PROBLEMS IN THIS ALSO WHERE IT WON'T ALLOW ME TO SHIFT UP OR DOWN AND WHILE IT'S IN "S" IT SOMETIMES SAYS IT'S IN "D" AND I'M TIRED OF IT BECAUSE THESE 2 RECENT TIMES ONCE I SHOWED JAY A SERVICE ADVISOR AND ALSO THOMAS STEIN THE OWNER THAT IT SHOWED "D" WHILE IT WAS IN SPORT MODE AND THEY'VE PLUGGED IT IN AND NO TROUBLE CODES WELL THEY SAW IT WITH THEIR OWN EYES, WHAT ELSE CAN I DO. I HAVE TAKEN MY 2009 TOYOTA VENZA TO GREENWICH TOYOTA IN GREENWICH, CT TO GET IT FIXED 4 TIMES NOW AND THEY SAY THEY CAN'T FIX IT BECAUSE IT'S NOT SHOWING ANY TROUBLE CODES. I'M TIRED AND DON'T KNOW WHERE ELSE TO TURN. [XXX] *TR

May 10, 2010

+ 6 more complaints for this component

VISIBILITY/WIPER

11 complaints

THE SUN VISOR ON THE DRIVER SIDE SUDDENLY DROPPED DOWN WHILE I WAS DRIVING HOME. NOW IT JUST HANGS DOWN IN MY FACE UNLESS I ROTATE IT TO THE SIDE WINDOW. NO VISOR WHEN DRIVING INTO THE SUN AND A VISOR TO MY LEFT BLOCKING MY VISION. NOT SAFE. *TR

Oct 31, 2016

WHEN THE DRIVERS VISOR WAS PUSHED UP OUT OF THE WAY SOMETHING SNAPPED AND THE VISOR WOULD NOT STAY UP. IT WOULD ONLY HANG DOWN OBSTRUCTING MY LINE OF VISION. I ENDED UP DRIVING FROM UTAH TO AZ HOLDING THE VISOR UP SO I COULD SEE. I SPENT OVER $125 TO INSTALL IT MYSELF. TWO YEARS LATER THE SAME EXACT THING HAS HAPPENED TO THE PASSENGERS VISOR MAKING IT NEARLY IMPOSSIBLE TO SEE TRAFFIC COMING FROM MY RIGHT. I CALLED POWER TOYOTA TO GET THE PART AND WAS INFORMED THE FOLLOWING DAY IT IS ON A NATIONAL BACK ORDER WITH NO RELEASE DATE. WHEN I CONTACTED TOYOTA REGARDING THIS SAFETY ISSUE I WAS INFORMED THAT VISORS ARE ONLY COVERED FOR 3 YEARS AND OFFERED NO SUGGESTIONS OR REASONS AS TO WHY THE VISORS ARE UNAVAILABLE. I HOPE MY UPCOMING TRIP TO TUCSON IS NOT NEGATIVELY AFFECTED BY TOYOTA'S FAULTY VISORS.

Sep 17, 2015

DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION, OR IN THE VISOR POSITION, BUT DROPS INTO AN UNSAFE, VISIBILITY HAMPERING AND DISTRACTING LOCATION. TOUCHING/FEELING THE PLASTIC ASSEMBLY WHERE THE VISOR CONNECTS TO THE SUPPORT BAR REVEALS THAT THE ASSEMBLY HAS FAILED. I FIND IT INTERESTING THAT TOYOTA HAS ISSUED AN ADVISORY AND WILL PAY FOR THIS REPAIR FOR CAMRY'S BUT NOT VENZA'S. I HAVE A 2010 CAMRY THAT I PURCHASED ON THE SAME DAY AS THE VENZA: JULY 31, 2009 AND IT'S DRIVER'S SIDE VISOR FAILED ON JULY 31, 215 JUST ONE DAY AFTER THE VENZA'S (BUT WITH TWICE THE MILEAGE)! HOPING THAT NHTSA CAN CONVINCE TOYOTA TO FIX THE MUCH SMALLER QUANTITY (COMPARED TO CAMRY) OF VENZA'S AS WELL. I WOULD REPLACE IT MYSELF IF THE PART WASN'T SO TERRIBLY OVERPRICED ($179 !!!). I WILL BE SEEKING GOODWILL FROM THE DEALER I PURCHASED FROM, BUT FROM TRAFFIC ON THE INTERNET, I SEE THIS IS A PERVASIVE PROBLEM FOR WHICH TOYOTA IS NOT TAKING THE CORRECT ACTION

Aug 02, 2015

IN MARCH 2014, MY PASSENGER SUN VISOR STARTED FAILING BY MAKING A CLICKING SOUND WHEN LOWERING. BY APRIL, THE VISOR WOULD NOT GO BACK UP AND ENDING "HANGING" WHERE YOU WERE UNABLE TO SEE UNLESS YOU HELD IT. IN MAY 2014, THE DRIVER'S SIDE SUN VISOR FAILED AS WELL. I NOW HAVE BOTH VISORS STOWED IN MY GLOVE BOX BECAUSE WHEN I CALLED THE DEALERSHIP, THEY SAID TO HANG ON TO THEM IN CASE OF A RECALL. THEY SAID PART AND LABOR TO FIX WOULD BE ABOUT 200.00 FOR ONE. IT IS VERY DANGEROUS DRIVING, ESPECIALLY WHEN THE SUN IS EXTREMELY BRIGHT. I CAN SEE AN ACCIDENT WAITING TO HAPPEN. PLEASE HAVE A RECALL ON THESE SUN VISORS DONE BEFORE SOMEONE GETS HURT. *TR

Jan 03, 2015

THE DRIVER SIDE SUN VISOR WILL NOT STAY UP AND IS COMING APART. THE VISOR HINGE SEEMS TO BE PROTRUDING FROM THE VISOR WHICH CAUSE THE VISOR NOT TO STAY UP OR GO UP BLOCKING THE DRIVER'S VISIBILITY. AS YOU ARE DRIVING THE VEHICLE, YOU HAVE TO DUCK DOWN TO SEE THROUGH THE WINDSHIELD. ALSO, WHEN TURNING TO MY LEFT TO CHECK MY BLIND SPOT, WHEN I TURNED BACK TO LOOK STRAIGHT I HIT MY HEAD ON THE SAGGING VISOR. THIS COULD BE A MAJOR SAFETY CONCERN AS VISOR COULD HIT SOMEONE IN THE EYES AND CAUSE AND ACCIDENT RESULTING IN INJURY OR DEATH. *TR

Nov 25, 2014

Injuries: 1

+ 6 more complaints for this component

STEERING

10 complaints

JUST PURCHASED A 2009 VENZA AND THERE IS A RATTLE IN STEERING COLUMN WHEN HITTING SMALL PUMPS OR CRACKS IN ROAD OR TURNING. NO PICS BECAUSE IT SEEMS TO BE A INTERNAL ISSUE.

Mar 10, 2021

THE STEERING COLUMN MAKE LOUD NOISE AND LIKE METAL CONTACT

Jun 14, 2020

STEERING COLUMN MAKES NOISE ON TURNS . MY MECHANIC CHECKED OUT ND IT IS COMING FROM STEERING COLUMN U JOINT. I THINK IT IS SAFETY ISSUE THAT TOYOTA SHOULD COVER.

Oct 23, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Mar 02, 2017

WHEN STEERING, THE STEERING WHEEL IS HARD TO CONTROL AND MAKES A SHAKY AND HAD VIBATION. . CONTACTED TOYOTOA AND EVEN THOUGH THERE IS A SERVICE BULLETIN THEY WILL NOT FIX IT!! TWO TIMES NOW I HAVE BEEN BEHIND BAD ACCIDENTS, ALMOST UNABLE TO STOP

Feb 09, 2017

+ 5 more complaints for this component

UNKNOWN OR OTHER

9 complaints

My 2009 Venza requires an entire roof seal replacement to stop leaking from all sides of the roof. I was quoted $1k. There should be a recall or some portion of this cost covered by Toyota.

Apr 06, 2022

AWD ENGAGED ALL THE TIME AND IT MIGHT LOCK AND IF THIS HAPPEN THE CAR WILL STOP .THIS ACCORDING TO THE DEALER. *TR

Apr 15, 2020

SUN VISORS HAVE CAME LOOSE CAUSING THE VISOR TO JUST HANG DOWN CAUSING TEARING IN THE COVERING MATERIAL AND POOR VISIBILITY. IT CANNOT BE PUT BACK UP IN PLACE. THE INTERNAL MECHANISM IS FROZEN UP OR SOMETHING.

Jul 20, 2019

ON 4/21/2018, I WAS DRIVING AT 75 MPH DOWN A MOUNTAIN FREEWAY IN ARIZONA FROM 5600 ELEVATION TO 2300 FT WHEN MY SUNROOF BLEW A HOLE OUT FROM THE CENTER OF THE MIDDLE LANE OF GLASS. THE WHOLE PANE CRACKED AND BEGAN TO DISINTEGRATE. THANKFULLY THE SUNROOF AND PROTECTIVE COVER WERE CLOSED. AT FIRST I THOUGHT A ROCK HAD SOMEHOW CAUSED THE BREAK UNTIL THE TOW TRUCK DRIVER POINTED OUT THAT THE EDGES OF THE GLASS WERE PUSHING UPWARD INDICATING THE GLASS BLEW UPWARDS FROM THE CABIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME WAS ON A CITY STREET AT 40 MPH IN COLORADO AT 6000 FT ELEVATION. TOYOTA NO LONGER MAKES THE VENZA. THE GLASS ON THE SUNROOF SHOULD BE MADE WITH A PROTECTIVE COATING TO KEEP IT FROM COMING APART IN A THOUSAND PIECES.

Apr 24, 2018

MY SUN VISOR ON THE DRIVER SIDE WOULD NOT STAY IN PLACE AND WHEN I APPLIED A LITTLE PRESSURE THE VISOR BROKE AROUND THE HOLE WHERE IT CONNECTS TO THE ROOF PIECE. I WAS DRIVING. THEN IT WOULD HANG IN MY FACE AND I COULD NOT SEE WELL. AT STOP SIGNS I WAS TRYING TO REMOVE IT BUT THE FABRIC AROUND IT PREVENTED THAT. I WAS FINALLY ABLE TO REMOVE IT AND CURRENTLY HAVE NO VISOR ON THE DRIVER SIDE NOW.

Sep 06, 2016

+ 4 more complaints for this component

VISIBILITY

9 complaints

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE SUN VISOR DETACHED AND HINDERED THE CONTACT'S VIEW WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Apr 18, 2016

SUN VISOR OBSTRUCTING VISIBILITY: LAST YEAR (2003) THE LEFT SUN VISOR (DRIVER SIDE) FELL STRAIGHT DOWN BLOCKING VISION DURING TRAVEL. I ALREADY PAID $100 + TAX TO REPLACE IT. NOW ON NOVEMBER 2014, THE RIGHT SUN VISOR (PASSENGER SIDE) IS BROKEN. I HAVE CONCLUDED THAT IT IS A MANUFACTURING DEFECT AND A SAFETY HAZARD ISSUE, BECAUSE IT CAN CAUSE AN ACCIDENT. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS VISOR AGAIN. THERE NEEDS TO BE A RECALL DUE TO A LOT OF COMPLAINTS ABOUT THIS PROBLEM AND BEFORE A TRAGEDY OCCURS. *TR

Nov 10, 2014

DRIVERS SIDE SUN VISOR OBSTRUCTING VISIBILITY. THE VISOR APPEARS TO HAVE SEPARATED, ALLOWING THE BRACKET TO SHIFT TO OUTSIDE OF THE VISOR. THE RESULT LEAVES THE VISOR HANGING STRAIGHT DOWN. *TR

Jul 18, 2014

DRIVERS SIDE SUN VISOR OBSTRUCTING VISIBILITY. THE VISOR APPEARS TO HAVE SEPARATED, ALLOWING THE BRACKET TO SHIFT TO OUTSIDE OF THE VISOR. THE RESULT LEAVES THE VISOR HANGING STRAIGHT DOWN. *TR

Jul 14, 2014

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE DRIVER'S SIDE VISOR MALFUNCTIONED. THE VISOR CONTINUOSLY DROPPED, BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Jun 19, 2014

+ 4 more complaints for this component

ELECTRICAL SYSTEM

8 complaints

While driving, the computer seemed to short out, going blank on the cars display, and all guages failed. The car kpet driving, but I lost power steering and brakes. It was difficult to control the car while getting to the side of the road. Once there, I turned the car off to see if things would reset. It would not. The car would not recognize that I had my foot on the brake to start the car. I eventually needed a tow, which was a stupid problem to have. the car was driveable, should be driveable, its the computer telling the car theres a problem when there isnt one. Once at the car shop the car started fine but failed to start again the next day. Now its not doing that behavior and the shop cant figure out whats going wrong. There are no codes to diagnose. What a stupid problem to have, a completely drivable vehicle, but a glitchy computer making the car unreliable. I am stunned that a modern car wont allow you to drive to a car shop, it would not start...the shop was 1.5 miles away but yet I had to pay for a tow. There have been NO other problems, so is it a ground, a short, a faulty display? theres no way to diagnose this or at least the shop is having a very difficult time with it. Are there other owners that have had this issue?

Jan 24, 2025

THIS IS THE THIRD OCCURRENCE IN A YEAR. THE VEHICLE WILL RANDOMLY TURN ON AND ATTEMPT TO START. THERE IS NO FUEL GOING TO THE ENGINE, SO IT DOES NOT IGNITE, BUT I HAVE READ REPORTS IF VENZAS DOING THIS AND CATCHING FIRE. THE OTHER CHALLENGE IS THAT WHEN THIS HAPPENS, IT ALSO ACTIVATES THE ENGINE IMMOBILIZER AND WILL NOT RECOGNIZE THE KEYS. THE FIRST TIME, LAST JANUARY, WE RETURNED FROM A TRIP TO FIND A DEAD BATTERY. AFTER REPLACING THE BATTERY, THE ENGINE WAS LOCKED. I EVENTUALLY WAS ABLE TO GET IT STARTED, THEN LEFT BOTH KEYS IN THE VEHICLE INBTHE ACC ON POSITION FOR 30 MINUTES, AND IT RECOGNIZED THE KEY. IN OCTOBER, I WAS OUT RUNNING AND RETURNED TO FIND THE HEADLIGHTS ON AND THE FAN BLOWER RUNNING. I DISCONNECTED THE BATTERY, BECAUSE IT WOULD NOT RECOGNIZE THE KEYS. I RECONNECTED IT LATER WITH NO CHANGE, BIT THEN A FEW HOURS LATER IT WORKED FINE. TODAY, DECEMBER 1, 2019), WE RETURNED HOME FROM CHURCH TO FIND THE STARTER CLICKING. THE ENGINE IMMOBILIZER IS ACTIVATED. THE VEHICLE WAS LOCKED AND UNTAMPERED. IF THE BATTERY DOES NOT DOE, THIS COULD START A FIRE AND BURN DOWN MY HOUSE. I AM TAKING IT TO A DEALER, BUT THIS IS A SAFETY HAZARD. IT OCCURS WHILE PARKED, RANDOMLY. THOUGH IT SEEMS COLD WEATHER IS A FACTOR.

Dec 01, 2019

FAULTY WIRING OF THE DRIVER'S SIDE SEAT HEATER CAUSING A BURNING SMELL AND THE POTENTIAL FOR HARM TO THE OCCUPANT.

Apr 16, 2018

PURCHASED 3 WKS AGO; WHEN REAR HATCH IS OPENED AND CLOSED THE BATTERY GOES DEAD. THIS HAS HAPPENED 4 TIMES. CAR WAS STATIONARY.

Nov 15, 2016

ON JULY 4, 2016, OUR TOYOTA VENZA, WHILE PARKED IN FRONT OF 210 SW 29TH AVENUE, ATTEMPTED TO START ITSELF WITH NO ONE IN THE CAR. THE SOLENOID MECHANISM CONNECTED THE BATTERY TO THE STARTER ON ITS OWN. THE COG OF THE STARTER WAS TRYING TO SPIN THE FLYWHEEL. THE ENGINE COMPARTMENT FILLED WITH ELECTRICAL SMOKE. OUR NEIGHBORS ACROSS THE STREET WERE WALKING THEIR DOG AND HEARD THE CAR NOISES. THEY CAME TO OUR YARD AND TOLD MY WIFE WHAT WAS GOING ON. SHE GOT THE CAR KEYS AND OPENED UP THE LOCKED CAR. SHE POPPED THE HOOD OPEN. THE NEIGHBOR GOT THE POSITIVE CABLE OFF THE BATTERY. AT THE POINT THE STARTER STOPPED TRYING TO SPIN. WE CONTACTED OUR INSURANCE COMPANY, AMICA. THE ADJUSTER SAID WE COULD HAVE THE CAR TOWED. WE HAD A FLATBED WRECKER TOW IT TO ED MORSE TOYOTA IN DELRAY BEACH, FL. WHILE RESEARCHING THE INTERNET I FOUND THAT TOYOTA ISSUED A RECALL FOR STARTER MECHANISMS FOR SEVERAL MODELS FOR YEARS 2009 THROUGH 2011. HOWEVER, THE VENZA WAS NOT INCLUDED IN THAT RECALL. IT IS MY THOUGHT THAT A BAD BATCH OF STARTER/SOLENOIDS WERE MADE AND DISTRIBUTED TO VARIOUS TOYOTA MODELS IN 2009 THROUGH 2011. I BELIEVE THAT OUR CAR RECEIVED ONE OF THEM. (RESEARCH: HTTP://BBC.COM/NEWS/BUSINESS-26950970) I THINK TOYOTA SHOULD PAY FOR OUR $672.00 STARTER REPAIR. BUT MORE IMPORTANTLY, OUR CAR WOULD HAVE BURNED UP IF OUR NEIGHBORS HAD NOT ACTED SO QUICKLY.

Jul 10, 2016

+ 3 more complaints for this component

SERVICE BRAKES

6 complaints

1) Brakes consistently 'softer' than normal. Sometimes require pumping the pedal to stop at all. Can be difficult to start car, brake pedal may not move at all to get starter button to light up. **Every time after sitting over night, when the car starts the pedal 'mushes' to the floor. It must be pumped to get any resistance. 2) Lack of reliable brakes poses real safety risk for everyone. I just had incident where I had difficulty stopping, nearly in accident. 3) One mechanic experienced lack of brakes when driving it, had to pump pedal to stop. 4) Multiple independent auto repair shops as well as local Toyota Dealer service have charged me thousands to repair, without success. 5) 6/27/23 warning light, 'check ABS', sensor unplugged by mechanic. Once master cylinder replaced, sensor reconnected. 6) I just called Toyota Corporate, was told they couldn't help, I'd have to pay to have it looked at again.

May 05, 2025

INTERMITTANT PROBLEM COMMON TO MANY THOUSANDS OR MORE OF TOYOTA VEHICLES. >THIS PROBLEM IS OF MOST URGENCY BECAUSE WE DO NOT KNOW IF WE CAN SAFELY DRIVE THE CAR. BRAKES>#1 SAFETY CONCERN. >THE EXACT PROBLEM IS THAT 3 "INSTRUMENT PANEL INDICATOR SYMBOLS" LIGHT, ALL 3 AT THE SAME TIME. >THE INDICATOR SYMBOLS ARE 1.) THE "BRAKE" (EMERGENCY BRAKE LIGHT), 2.) THE "ABS" (ANTI-LOCK BRAKE SYSTEM WARNING LIGHT) AND 3.) THE "SLIP INDICATOR" (ICON LIGHT). >WE HAVE FOUND NO ACTION OF TURNING ON THE CAR, CHANGING GEARS, BRAKING, TEMPERATURE, EMERGENCY BRAKE DISENGAGED OR ENGAGED, LIGHTS, HILL BRAKING...IN OTHER WORDS...NOTHING THAT SHOWS ANY CAUSE AND EFFECT OF THESE 3 LIGHTS COMING ON TOGETHER. >THE 3 LIGHTS COME ON INTERMITTANTLY, TIMING IS RANDOM. MOST OF THE TIME THEY ARE ALL ON. >THE CAR "SEEMS" TO DRIVE AS NORMAL BUT WE DO NOT KNOW IF THE ABS OR ANTI SKID ARE WORKING OR DISABLED. >THIS PROBLEM STARTED A SHORT TIME AFTER THE TOYOTA DEALERSHIP 355 TOYOTA ON ROCKVILLE PIKE IN ROCKVILLE MARYLAND OVERFILLED THE MASTER CYLINDER BRAKE FLUID WELL ABOVE THE "MAX" LINE ALL THE WAY UP TO THE CAP SO THAT YOU COULD NOT SEE ANY AIR. >MECHANICS AT ROCKVILLE TIRE AND AUTO REMOVED THE EXCESS BRAKE FLUID TO THE CORRECT MAX LINE USING A POLYETHYLENE (NON MELTING) SYRINGE THAT I SUPPLIED. THE SYRINGE WAS CLEAN AND NEVER USED. >THE LIGHTS ALWAYS COME ON TOGETHER. >THE BRAKE LIGHT STILL STAYS ON WHEN THE EMERGENCY BRAKE IS MECHANICALLY RELEASED. (AND ALL 3 LIGHTS ARE ON OR LIT TO BE EXACT) >WHEN ROCKVILLE TIRE AND AUTO CHECKED THE PCM? FOR CODES THERE WERE NO CODES EVEN REMOTELY RELATED TO BRAKES OR WARNING LIGHTS, NOTHING. HE GAVE ME A PRINTOUT OF THE CONTENTS OF THE PCM CODES WHICH WAS ABSOLUTELY ABSENT OF ERROR CODES. HE ALSO CHECKED THE ELECTRICAL SYSTEM FOR ANYTHING RELATED TO ELECTRICAL PROBLEMS AND FOUND IT TO BE PERFECT. >STATIONARY, IN MOTION, TURNING OR STRAIGHT AHEAD.

Jan 09, 2018

TL* THE CONTACT OWNED A 2009 TOYOTA VENZA. WHILE DRIVING 50 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO FUNCTION PROPERLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THREE OCCUPANTS SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Nov 30, 2016

Crash: 1

Injuries: 3

I WAS DRIVING APPROXIMATELY 40 MPH AND HAD TO SLAM ON THE BRAKES BECAUSE THE PERSON IN FRONT OF ME MADE AN ILLEGAL U-TURN. AFTER THIS OCCURRENCE THE FOLLOWING DASH LIGHTS LIT UP (HAND BRAKE LIGHT, ABS LIGHT, WARNING LIGHT) I TOOK MY CAR IN TO THE DEALER AND THEY HAVE DIAGNOSED IT TO BE AN ABS SENSOR ON MY FRONT LEFT TIRE. IN THE MEANTIME I HAVE READ MANY BLOGS ABOUT THIS TYPE OF PROBLEM WITH THIS VEHICLE. THE BLOGS MOSTLY STATE THAT THE TOYOTA DEALERS DO NOT KNOW WHAT IS THE REMEDY FOR THIS BRAKE ISSUE. BEFORE I SPEND A LOT OF MONEY TO ADDRESS THIS ISSUE I WOULD LIKE SOME INFORMATION FIRST, IF IN FACT A RECALL IS GOING TO HAPPEN IN THE NEAR FUTURE FOR THIS ISSUE. THANK YOU. *TR

Aug 18, 2014

THAT DAY, ABS LIGHT CAME ON, RETURN TO DEALER. TRIED TO STOP AND THE BRAKES SHUTTERED, ANTI-LOCK KICKED IN. THIS CONTINUES EVERY TIME I TRY AND STOP WHILE FINDING A PLACE TO PARK. *TR

Mar 03, 2013

+ 1 more complaint for this component

AIR BAGS

6 complaints

The contact owned a 2009 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Aug 19, 2024

The contact owns a 2009 Toyota Venza. The contact stated that after starting the vehicle and opening and closing the front driver’s side door, the SRS warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The vehicle was previously inspected under NHTSA Campaign Number: 21V257000 (Air Bags) and no failure was found. The contact stated that the vehicle had recently experienced the failure listed in the recall. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 92,000.

Feb 28, 2023

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURERS RECALL NUMBER: 21TB01 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUTONATION TOYOTA HAYWARD (24773 MISSION BLVD, HAYWARD, CA 94544) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Apr 28, 2021

AFTER SEVERAL MONTHS OF HAVING THE SRS LIGHT COME ON, IT'S NOW ON ALL THE TIME WHILE DRIVING. WHEN I TOOK IT TO THE DEALER, THEY REPLACED SEVERAL SENSORS BUT THE LIGHT CAME BACK AND STAYED ON. I'M VERY FRUSTRATED THAT THIS CANNOT BE RESOLVED AND ITS BECOMING A VERY EXPENSIVE SOLUTION.

Sep 21, 2018

CONCERNS ABOUT THE AIR BAGS NOT DEPLOYING ON HIS 2009 TOYOTA VENZA WHEN HIS WIFE WAS HIT IN THE RIGHT FRONT OF THE CAR ON 7/16/15. *SMD THE CONSUMER STATED HIS WIFE WAS THROWN AGAINST THE LEFT FRONT DOOR, CAUSING INJURY TO HER BACK WHICH REQUIRED SURGERY. *JB

Aug 16, 2016

Crash: 1

Injuries: 1

+ 1 more complaint for this component

ENGINE AND ENGINE COOLING

5 complaints

AFTER TAKING VEHICLE INTO TOYOTA DEALER FOR RECALL 90L, VEHICLE HESITATED AFTER ACCELERATING FROM A STOP. VEHICLE ENGINE HESITATES, RPM DROPS TO IDLE SPEED 1000-1200 RPM. ENGINE UNRESPONSIVE FOR 1 TO 2 SECONDS THEN RESUMES NORMAL SPEED AND PERFORMANCE. OCCURS INTERMITTENTLY USUALLY AFTER INITIAL STARTUP AND SUBSEQUENT STARTUPS THROUGHOUT THE DAY. ON RARE OCCASIONS THE HESITATION OCCURS AT DRIVING SPEED. HAS HAPPENED EVERY DAY AT LEAST ONCE SINCE 9-6-11. TOYOTA DEALER CAN NOT REPLICATE THE PROBLEM OR FIND ANY PROBLEM THROUGH DIAGNOSTIC TESTS. PROBLEM RECURRED 2 MINUTES AFTER LEAVING DEALER ON THIS DATE. PROBLEM DID NOT EXIST PRIOR TO RECALL 90L BEING PERFORMED. IT IS A SAFETY ISSUE BECAUSE IT HAS OCCURRED WHILE PULLING INTO TRAFFIC OR ENTERING AN INTERSECTION. *TR

Oct 28, 2011

I OWN A 2009 TOYOTA VENZA , ENGINE KNOCK WHEN FIRST START, NORTH BAKERSFIELD TOYOTA STATED THERE WAS NOTHING WAS WRONG, (MANUFACTURE HAS DETERMINED THIS TO BE NORMAL CHARACTERISTIC FOR THIS ENGINE.) DEALER REFUSING TO REPAIR !!! A TAS CASE # WAS OPENED REGARDING THIS PROBLEM. DATE 1-11-2011,15,000 MILES. *TR

May 30, 2011

I OWN A 2009 TOYOTA VENZA V6 FWD THAT HAS AN ENGINE KNOCK EVERYDAY WHEN IT IS FIRST STARTED. THE SERVICE DEPARTMENT AT CAPITOL TOYOTA EXPLAINED THE NOISE WAS NORMAL. I FIND IT HARD TO BELIEVE TOYOTA WOULD MAKE AN ENGINE THAT SOUNDS LIKE A DIESEL BEFORE IT WARMS UP. I CONTACTED TOYOTA WHO BACKED UP THE DEALERS CLAIM WHICH I AGAIN FIND UNACCEPTABLE. THERE IS A SERVICE BULLETIN TO FIX THE ISSUE BUT BOTH THE DEALERSHIP AND TOYOTA CORPORATE STATE THE NOISE HAS TO BE EXCESSIVE ENOUGH AND THAT ALL V6 TOYOTA ENGINES DO SO. $34,000 FOR A CAR THAT SOUNDS LIKE A TRACTOR. I'M SEEKING LEGAL ADVICE. *TR

Mar 30, 2011

I OWN A 2009 TOYOTA VENZA WITH A KNOCK IN THE ENGINE. TWICE THE DEALER HAS STATED THERE WAS NOTHING WRONG, THUS NOTHING TO FIX- I FIND OTHER COMPLAINTS REGARDING "THE PISTON SLAP" WITH DEALER REFUSING TO REPAIR THE VEHICLE AND STATED THAT THE NOISE WAS NORMAL. I DO NOT FIND AN ENGINE KNOCK NORMAL! *TR

Mar 18, 2011

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THERE WAS A KNOCK IN THE ENGINE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE PISTON SLAP. THE DEALER REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE NOISE WAS NORMAL. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Jan 04, 2011

ELECTRICAL SYSTEM,SEATS

4 complaints

THE DRIVER'S SIDE SEAT HEATER IN THE LEATHER SEAT WORKED FINE UNTIL A COUPLE OF MONTHS AGO, APPROXIMATELY 80,000 MILES. NOW WHEN IT IS TURNED TO THE ON POSITION THERE IS A SMELL OF BURNING ELECTRICAL WIRING. SEAT HEATER WAS TURNED OFF, THEN ON AGAIN A COUPLE OF TIMES TO TEST IT. THIS HAPPENS WHETHER THE CAR IS STATIONERY OR ON THE ROAD, JUST ANY TIME THE SEAT HEATER IS TURNED ON. NOW THE SEAT HEATER IS OFF AND WILL NOT BE TURNED ON BECAUSE OF THE FEAR OF AN ELECTRICAL FIRE. THIS VIN NUMBER IS NOT UNDER THE CURRENT SEAT HEATER RECALLS. IT APPEARS FROM THE OTHER COMPLAINTS, THERE ARE MANY OTHER CARS OF THIS MAKE WITH THE SAME PROBLEM AND NOT UNDER THE CURRENT RECALLS. THERE SHOULD BE MORE RECALLS, AND THERE SHOULD BE A REPAIR, NOT JUST A DISCONNECT THE WIRING. PEOPLE PAY GOOD MONEY FOR THE COMFORT FEATURES AND THIS SHOULD NOT BE IGNORED.

Nov 13, 2017

WHILE DRIVING ON THE HIGHWAY I NOTICED A "RUBBER BURNING" SMELL. I TOOK THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY. I WAS TOLD THAT THE ECU RELATED TO MY DRIVER SEAT WARMER HAD STARTED TO MELT. THE ECU WAS REMOVED AND THE HEATING ELEMENT FOR MY DRIVER SEAT WAS DISCONNECTED. TOYOTA WILL NOT COVER REPLACEMENT OF THIS PART STATING THAT IT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I POINTED OUT THAT THIS SEEMED TO ME TO BE MORE OF A POTENTIAL RECALL ISSUE RELATED TO A MANUFACTURE DEFECT/FAULTY PRODUCT. I WAS CONCERNED ABOUT THE POTENTIAL FOR FIRE. *TR

Dec 05, 2016

Fire: 1

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE PASSENGER SEAT PRODUCED A BURNING ODOR COMING FROM THE WIRING INSIDE THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mar 12, 2015

Fire: 1

ON 1-22-13 WE HAD THE SEAT HEATER ON THE DRIVER'S SIDE REPAIRED. WE OBSERVED THAT THE CAB WOULD FILL WITH THE SMELL OF ELECTRICAL WIRES BURNING WHEN WE ENGAGED THE SEAT HEATER. IT FIRST OCCURRED APPROXIMATELY 1 MONTH PRIOR, BUT AT THAT TIME I COULD NOT DETERMINE WHAT WAS CAUSING THE SMELL. AN ONLINE CHECK REVEALED THAT NHTSA HAD ANNOUNCED A RECALL FOR SEATS: FRONT ASSEMBLY;SEAT HEATER/COOLER ON NOVEMBER 19TH, 2014, REF: 14V743000. I WOULD REQUEST THAT OUR VIN BE INCLUDED ON THE RECALL LIST, SO THAT WE COULD BE COMPENSATED FOR THE REPAIR. THANK YOU. *TR

Feb 11, 2015

POWER TRAIN,VEHICLE SPEED CONTROL

4 complaints

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY 2009 TOYOTA VENZA VIN [XXX] , EXHIBITED SEVERE UNINTENDED AND UNCONTROLLED ACCELERATION AT 7:45AM ON MAY 5, 2010. THE CAR WAS RUNNING FOR LESS THAN TWO MINUTES WHEN I STOPPED TO MAKE A TURN FROM LORAIN AVENUE, SILVER SPRING MD, ONTO WESTBOUND MD 193 UNIVERSITY BLVD. I ACCELERATED TO ENTER TRAFFIC AND THE CAR TOOK OVER AND ACCELERATED TO FULL THROTTLE ON ITS OWN. THE SAME BEHAVIOR AS IF GOING INTO CRUISE CONTROL "RESUME" MODE AFTER BEING IN "COAST" EXCEPT THAT THE CRUISE CONTROL WAS NOT ENGAGED. I APPLIED THE BRAKES FIRMLY BUT THEY DID NOT SUFFICIENTLY SLOW THE CAR NOR DID THE ACCELERATOR PEDAL RETURN TO IDLE POSITION. I WAS ABLE TO SHIFT INTO NEUTRAL AND GUIDE THE CAR TO A SAFE STOP. THE ENGINE CONTINUED TO RUN AT FULL THROTTLE AND THE TACHOMETER WAS WELL INTO THE RED ZONE, ABOVE 6800 RPM. THE ENGINE STOP BUTTON DID NOT STOP THE MOTOR WHEN PRESSED PER NORMAL OPERATION. ONLY WHEN I PRESSED AND HELD THE ENGINE STOP BUTTON DOWN DID THE MOTOR STOP. I PLACE THE TRANSMISSION INTO PARK AND APPLIED THE FOOT BRAKE. I CHECKED TO SEE IF THE FLOOR MAT WAS ENTRAPPED IN THE ACCELERATOR PEDAL AND IT WAS NOT. I RESTARTED THE CAR AND IT AGAIN IMMEDIATELY REVVED TO FULL THROTTLE. I SHUT THE CAR DOWN AND LEFT IT (WITH MY CHILDREN, AGES 2 AND 6, WHO HAD BEEN THEIR SECOND ROW CAR SEATS AND WERE NOW IN TEARS). AFTER ABOUT AN HOUR I RETURNED TO THE CAR BY MYSELF AND STARTED IT AGAIN. THIS TIME IT STARTED NORMALLY AND IDLED AT ABOUT 800 RPM. I DROVE THE CAR TO MY HOME TWO BLOCKS AWAY AND PARKED IT. KOONS TYSONS TOYOTA TOWED THE CAR TO ITS LOCATION AT 8610 LEESBURG PIKE VIENNA, VA 22182. THEY HAVE HAD THE CAR FOR OVER 24 HOURS AND FAILED TO FOLLOW THROUGH ON APPOINTED TIMES TO CALL ME BACK WITH A STATUS REPORT ON THE VEHICLE. *TR

May 06, 2010

WHEN BACKING UP MY 2009 TOYOTA VENZA, WE EXPERIENCE RAPID, UNINTENDED ACCELERATION WHEN APPLYING JUST A GENTLE DEPRESSION OF ACCELERATOR. *TR

Apr 08, 2010

I WAS DRIVING AT 35-40 MPH, PULLING UP TO AN INTERSECTION. I GRADUALLY HIT BRAKES TO REDUCE SPEED, AND THE CAR SURGED FORWARD TWICE. BOTH FEET SLAMMING ON THE BRAKE PEDAL WERE REQUIRED TO STOP THE VEHICLE. IT HAS HAPPENED ONLY ONCE, BUT CAUSED GREAT ALARM AND POSES A POTENTIAL SERIOUS SAFETY PROBLEM. THIS WAS UNDER LIGHT BRAKING INITIALLY, WITH NO PRESSURE ON THE ACCELERATOR WHEN THE CAR SURGED FORWARD. IT IS UNKNOWN WHETHER THE ACCELERATOR OR COMPUTER WAS AT ISSUE. FLOOR MATS WERE NOT INVOLVED. *TR

Feb 22, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH OUT OF THE DRIVEWAY IN RAINY WEATHER CONDITIONS AND SLIGHT PRESSURE WAS APPLIED TO THE BRAKE PEDAL WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. THE IDLE SPEED WAS SLOW; YET, THE DRIVER WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE GEAR WAS IN THE REVERSE POSITION. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. UPDATED 03/09/10. *LJ THE CONSUMER STATES SOMETIMES WHEN BACKING UP, THE IDLE SPEED IS NOT SUFFICIENT TO MAKE THE VEHICLE MOVE IN REVERSE. UPDATED 06/04/10

Feb 14, 2010

SERVICE BRAKES, HYDRAULIC

4 complaints

I WAS DRIVING (~ 30 TO 35 MPH) ON WINTER ST, FRAMINGHAM, MA AROUND 530PM. I HIT BRAKES AT THE RED SIGNAL @ THE JUNC WITH FOUNTAIN ST, BUT MY CAR WOULD NOT STOP. LUCKILY THE ON-COMING TRAFFIC STOPPED PREVENTING A CRASH. *TR

Feb 28, 2010

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. WHENEVER THE CONTACT DROVE THE VEHICLE AND APPLIED THE BRAKES HE NOTICED THAT IT TOOK MORE THAN NORMAL PRESSURE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL PEDAL WAS INITIALLY DEPRESSED. HOWEVER, AFTER RELEASING THE PEDAL AND APPLYING THE BRAKE PEDAL A SECOND TIME, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CONTACT HAS NOTICED THE FAILURE SINCE THE DAY HE PURCHASED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1100.

Feb 18, 2010

2009 VENZA, BRAKE PROBLEMS, TOOK DEALER 3 MONTHS TO CLAIM PROBLEM RESOLVED BUT I'M NOT CONVINCED THAT MY BRAKES ARE OK. I DO NOT THINK THE BRAKES ARE SAFE; I DO NOT TRUST THIS CAR. THERE IS STILL A SAFETY PROBLEM. PROBLEM MANIFESTS ITSELF PRIMARILY AT TEMPERATURES 65 OR ABOVE. *TR

Feb 03, 2010

WE OWN A 2009 TOYOTA VENZA 4 CYLINDER A/T FWD VEHICLE. ONE OF THE SAFETY FEATURES IN THIS VEHICLE IS HILL-START ASSIST. ON 7/20/09 WHILE I WAS AT A RED LIGHT ON AN UPHILL SLOPE, THE LIGHT TURNED GREEN AND UPON RELEASING THE BRAKES, THE VEHICLE IMMEDIATELY STARTED ROLLING BACKWARDS, ALMOST COLLIDING WITH A VEHICLE BEHIND US. ON 7/24/09 I TOOK THE VEHICLE TO WOLFCHASE TOYOTA IN MEMPHIS, TN. TO HAVE THE VEHICLE INSPECTED. I WAS TOLD FOUR DIFFERENT STORIES FROM THE DEALERSHIP AND TOYOTA U.S. HEADQUARTERS: THAT A: THE VENZA DID NOT HAVE THE HILL-START ASSIST FEATURE, B: IT DID HAVE THE FEATURE AND WAS WORKING FINE, C: ONLY ALL WHEEL DRIVE MODELS HAD THE FEATURE, AND D: MY CAR HAD THE FEATURE BUT IT DOESN'T ACTIVATE AUTOMATICALLY-YOU HAVE TO MANUALLY ACTIVATE THE FEATURE BY FULLY STEPPING ON THE BRAKE PEDAL UNTIL A BEEP IS HEARD AND THE TRACTION CONTROL LIGHT COMES ON, AND THEN YOU HAVE TWO SECONDS TO PRESS THE GAS PEDAL BEFORE THE FEATURE TURNS OFF. THE OWNERS MANUAL STATES THE VEHICLE HAS THE HILL-START ASSIST FEATURE BUT DOES NOT MENTION ANYTHING ABOUT ACTIVATING IT MANUALLY. WE WERE NOT NOTIFIED ABOUT THE MANUAL ACTIVATION BY THE DEALER UPON PURCHASING THE VEHICLE OR BY TOYOTA WHEN THE SAFETY CONCERN WAS FIRST BROUGHT UP. I FEEL TOYOTA SHOULD IMMEDIATELY SEND OUT A SAFETY NOTICE REQUIRING ALL EMPLOYEES BE BRIEFED ABOUT THE HILL-START ASSIST FEATURE, HOW IT DOESN'T ACTIVATE AUTOMATICALLY, AND HOW TO ACTIVATE THE FEATURE WHEN STOPPED ON AN UPHILL SLOPE. *TR

Jul 26, 2009

AIR BAGS,UNKNOWN OR OTHER

3 complaints

Water leaks and streams from along the top, driver’s side, just above the window where the felt meets and connects to the hard plastic structure labeled, “ABS Curtain Airbag”, Water, drips from the top ceiling just below the pull down mirror on the driver side. * see attached pictures I love my 2009 Venza. Please fix this problem for me. Thank you so much for any consideration given my request.

Mar 06, 2024

AIRBAG SIGN ON THE DASH BOARD WITHOUT NO COLLUSION. IT COMES OFF AND ON AND THE IGNITION COIL B KEEPS COMING UP WHEN SCANNED AFTER FIXING.

Apr 19, 2021

WHEN IT RAINS I HAVING LEAKING ON THE RIGHT AND LEFT SIDE OF SUNROOF NEAR THE AIRBAGS IT HAPPENS EVERY TIME IT RAINS PLEASE HELP

Apr 11, 2021

STRUCTURE

3 complaints

The sunroof/moonroof leak every time it rains. The water leaks into the front and back of the car. This is damaging the upholstery and may be causing electrical or structural (rust) damage as well.

Feb 19, 2022

DRIVERS SUN VISOR DROPS DOWN BLOCKING VISION. IT STARTED OUT WITH A SLIGHT SAGGING DOWN, BUT TODAY WHILE IN DALLAS, TX TRAFFIC IT DROPPED DOWN AND WOULD NOT STAY UP ON IT'S OWN. VERY DANGEROUS! I HAD TO LITERALLY TEAR VISOR DOWN TO SAFELY BE ABLE TO CONTINUE MY TRIP. *TR

Feb 10, 2015

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE LIFT GATE WAS RELEASED OPEN WITH THE KEY FOB. THE VEHICLE WAS EQUIPPED WITH THE AUTO CLOSE FEATURE THAT WOULD RELEASE AND THEN PULL THE LIFTGATE INTO THE VEHICLE. THE LIFTGATE WAS ALSO SUPPOSED TO DETECT WHEN THERE WAS AN OBJECT IN ITS PATH AND STOP HOWEVER, THE LIFT GATE CLOSED ABRUPTLY AND TRAPPED A CHILD'S FINGERS BETWEEN THE GATE AND THE VEHICLE. TWO OF THE CHILD'S FINGERS ON THE LEFT HAND WERE SEVERELY BRUISED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. . ...UPDATED 03/15/17 *BF ...UPDATED 03/29/17 *BF VIDEO UPLOADED ON YOUTUBE. UPDATED 08/28/2017*CT

Aug 27, 2014

Injuries: 1

ENGINE

3 complaints

THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED UPON STARTING THE VEHICLE, THERE WAS A LOUD RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD REPLACED THE STARTER HOWEVER, THE FAILURE STILL OCCURRED. THE VEHICLE WAS THEN TAKEN TO THE LOCAL DEALER AND IT WAS DIAGNOSED WITH THE TIMING CAMSHAFT NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT FILED A COMPLAINT DIRECTLY WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

May 18, 2021

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, AN UNKNOWN SOUND EMITTED FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE MOUNT AND WATER PUMP NEEDED TO BE REPLACED. THE ENGINE MOUNT WAS REPLACED BUT THE WATER PUMP WAS NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

Oct 30, 2014

ENGINE NOISY WHILE AT IDLE.BROUGHT IT TO THE ATTENTION OF DEALER AND WAS TOLD THAT IT WAS NORMAL. AS TIME WENT ON NOISE CONTINUED TO GET WORSE BY GETTING LOUDER. EACH TIME I MENTIONED IT TO THE DEALER WHILE HAVING IT SERVICED, I WAS TOLD IT WAS NORMAL. NOW THE NOISE IS MUCH LOUDER AND A CLATTER AND VERY ANNOYING AND EMBARRASSING. TOOK IT TO ANOTHER GARAGE AND THEY PRELIMINARILY THOUGHT IT WAS A WATER PUMP. CALLED DEALER AND REPORTED THE FINDINGS. ASK WHAT THE CURRENT MILEAGE IS AND I TOLD THEM IT WAS 65000. THEY SAID THAT IF IT WAS THE WATERPUMP , IT IS NO LONGER COVERED UNDER WARANTEE AND WOULD BE CLOSE TO 2000 DOLLARS TO REPLACE. *JS

Sep 01, 2013

EXTERIOR LIGHTING

3 complaints

THE HID LIGHTS WILL FLICKER AND GO OUT LEAVING YOU IN TOTAL DARKNESS. NOT THE BULBS BECAUSE WILL COME ON AGAIN WHEN YOU RESTART THE CAR AND THEN WILL START FLICKERING AGAIN. THERE ARE MANY COMPLAINTS ON FORUMS REGARDING THIS. WILL DO IT WHILE IN MOTION OR PARKED. CONTINUES TO HAPPEN

Apr 17, 2021

WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, THE DRIVERS SIDE LOW BEAM HEADLIGHT INTERMITTENTLY GOES OUT. USUALLY OCCURS IN THE "AUTO" SETTING BUT NOT ALWAYS. SOMETIMES AFTER STOPPING AND TURNING OFF THE ENGINE AND LIGHTS, THE LOW BEAM WILL START WORKING BUT NOT ALWAYS. NEXT NIGHT THE LIGHTS WORK AS DESIGNED BUT MAY GO OUT AGAIN. HAPPENS IN CITY AND HIGHWAY DRIVING...

Dec 21, 2019

POOR LOW BEAM HEADLIGHT ILLUMINATION, WHICH I DETERMINED IS DUE TO CLOUDING OF THE INTERIOR SURFACE OF THE LENS IN THE LOW BEAM LAMP SOCKET. (NOT THE EXTERIOR SURFACE OF GREATER HEADLIGHT ASSEMBLY) I'VE READ SOME BLOGS AND ANECDOTALLY THIS APPEARS A RECURRING COMPLAINT WITH SOME TOYOTAS. IT IS NOT JUST AN ISSUE OF IMPROPER HEADLIGHT ADJUSTMENT. THIS HAS BEEN EXPERIENCED FOR SEVERAL YEARS NOW. RECENTLY NOTICED THE NEWER MODELS HEADLAMP GLOBES APPEAR TO BE TRANSPARENT, SO FINALLY DECIDED TO BRING TO YOUR ATTENTION.DATE BELOW REFERRING TO DATE BEING REPORTED. NOT RELATED TO SPEED, BUT REPORTING 45 MPH TO COMPLETE ENTRY REQTS.

Sep 16, 2019

POWER TRAIN,SERVICE BRAKES

2 complaints

I was at a stop sign and I was on an incline and I let the brake go to press the gas and the car started to go backwards and i almost hit the car behind me and and press the gas to go forward. Now anytime I am on an incline during a stop and if I let go the brake the car goes backwards.

Sep 16, 2023

I PUT MY VEHICLE IN REVERSE AND THE BRAKES SEEMED TO LOCK, WHEN I PUT IT IN DRIVE IT CONTINUED TO BACK UP. NO MATTER WHAT GEAR I PUT IT IN IT STAYED IN REVERSE. I WAS BLOCKING A LANE AT THE MALL ,U MY HUSBAND TRIED TO PUSH IT WHILE IN NEUTRAL BUT HE COULDN'T BUDGE IT, IT WAS STILL IN REVERSE. I THINK IT HAS A DEFECTIVE TRANSMISSION, AND IT ONLY HAS 40,000 MILES ON IT. SCARY AND VERY DANGEROUS SITUATION.

Dec 16, 2020

AIR BAGS,SEAT BELTS

2 complaints

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE INDEPENDENTLY VEERED OFF THE ROADWAY. THE CONTACT CRASHED INTO A TREE AND THE VEHICLE WENT AIRBORNE. THE DRIVER WAS KILLED AND THE FRONT PASSENGER SUSTAINED SEVERE INJURIES. NONE OF THE EIGHT AIR BAGS IN THE VEHICLE DEPLOYED. IN ADDITION, THE FRONT PASSENGER'S SEAT BELT BUCKLE WOULD NOT RELEASE OPEN. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. ...UPDATED 07-10-13 *BF THE CONSUMER STATED HER HUSBAND WAS DRIVING THE VEHICLE, AT THE TIME OF THE ACCIDENT. THEIR DAUGHTER WAS INJURED AND HER HUSBAND WAS KILLED, WHEN THE VEHICLE FLIPPED OVER AND CRUSHED HIM.

Apr 25, 2013

Crash: 1

Injuries: 1

TOYOTA VENZA'S AIRBAG WASN'T DEPLOYED WHILE AN ACCIDENT OCCURRED WITH HEAVY DAMAGED IN THE FRONT OF THE VEHICLE. ALSO, DRIVER SEAT BELT WASN'T FUNCTION IT RIGHT. IT DIDN'T PULL THE DRIVER TIGHT ENOUGH. CHEST HIT INTO THE STEERING WHEEL WITH SERIOUS INJURY. TWO SAFETY DEVICE IN THIS CAR FAIL TO PROTECT THE DRIVER. *TR

Mar 11, 2011

Crash: 1

Injuries: 1

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

2 complaints

2009 TOYOTA VENZA. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED HE HAD DIFFICULTY FINDING THE BRAKE PEDAL. PRIMARILY, IF HE PARKED IN HIS DRIVEWAY, WHICH HAS A SLIGHT DOWNWARD INCLINE, THERE WERE TIMES WHEN HE ENTERED THE VEHICLE AND IT WOULD BEGIN TO DRIFT BACKWARDS. AT TIMES, HE WOULD MISS HITTING THE BRAKE, TO TRY AND STOP THE VEHICLE. THE CONSUMER BELIEVED THE PROBLEM WAS DUE TO SMALLER SEAT SIZE AND BODY POSITION ALIGNMENT . THE CONSUMER STATED THERE WAS A DIFFERENCE IN THE BRAKE PEDAL SIZE AND DISTANCE/POSITION OF THE ACCELERATOR. *JB

Apr 19, 2012

THE "LURCH" OR "BRAKE RELEASE" THAT PRIUS OWNERS DESCRIBE HAPPENS - INCONSISTENTLY - IN MY 2009 VENZA WHEN SLOWING DOWN TO A STOP LIGHT OR SIGN. IT'S BEEN HAPPENING SINCE WE BOUGHT IT. TOYOTA JUST BLOWS IT OFF AS IF MY WIFE AND I ARE LYING ABOUT IT. THERE WERE SOME ALIGNMENT ISSUES WITH IT ALSO AND TOYOTA HAS WORKED ON AND/OR "INSPECTED' IT SEVERAL TIMES.

Feb 05, 2010

AIR BAGS,ENGINE

1 complaint

The contact owns a 2009 Toyota Venza. The contact stated that while driving approximately 65 MPH the vehicle suddenly hydroplaned causing the driver to loose control of the steering and the vehicle crashed into a concrete median. The contact stated that during the crash the frontend of the vehicle was damaged but no air bags deployed. No injuries were reported. Police were called to the scene but no report was taken. The vehicle was later driven home. The cause of the failure was not determined. The manufacturer was not contacted. The contact indicated that prior to the crash the maintenance light had remained illuminated. The failure mileage was 72,800.

Nov 07, 2024

Crash: 1

ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER

1 complaint

Dear NHTSA, I hope this message finds you well. I am writing to bring to your attention a matter of significant concern regarding water leakage in my vehicle, which I believe has the potential to compromise the safety and functionality of the car's electronic systems. I would like to submit this report to the National Highway Traffic Safety Administration (NHTSA) to ensure that appropriate measures are taken to address and rectify this issue promptly. During the rainy season, I have observed water leaks occurring on both sides of the front section of my vehicle. This water infiltration has raised serious concerns about the possibility of damage to the car's computer system, thereby posing a potential risk of car malfunction. The electronic components of modern vehicles, including vital control units and sensors, are susceptible to water damage. In the event of such damage, there is a heightened risk of malfunctions that could compromise the overall safety and performance of the vehicle. Furthermore, I have identified an additional water leakage issue through the panoramic roof at the backside of the car. This raises the likelihood of water seeping into the interior of the vehicle, potentially damaging interior components, electrical wiring, and compromising the structural integrity of the car. I am reaching out to the NHTSA with the intention of highlighting the severity of these issues and advocating for a comprehensive investigation into the water leakage concerns in my vehicle model. I believe that swift action is necessary to prevent any potential safety hazards that may arise from compromised electronic systems or structural damage due to water infiltration. In light of the safety implications associated with water damage to the vehicle's electronic components, I urge the NHTSA to initiate a thorough examination of this matter. Your prompt attention to this matter is crucial in ensuring the safety of drivers and passengers who may be affected by similar issues.

Dec 10, 2023

STEERING,SUSPENSION,ELECTRICAL SYSTEM

1 complaint

Rack and pinion sound and sterring crazy the brakes sound similar at horn train and suspensión rare sound fuse case problems for my ligths

Sep 23, 2021

VISIBILITY,STRUCTURE,VISIBILITY/WIPER

1 complaint

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. DURING INCLEMENT WEATHER, THE CONTACT BECAME AWARE OF WATER SLOWLY LEAKING INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BREDEMANN TOYOTA (1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF HOUSING NEEDED TO BE REPLACED ALONG WITH THE HEADLINER DUE TO THE DRAIN TUBE NOT BEING INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,623.*JB

Oct 01, 2019

POWER TRAIN,SEATS,SERVICE BRAKES

1 complaint

DRIVER SIDE SEAT NO HEAT. SPEED SENSOR FRONT RIGHT THERE LIGHT ON BREAK ABS AND VSC. REAR DIFFERENTIAL MAKE NOISE

Feb 05, 2019

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

ABS, ESC, AND BRAKE INDICATOR LIGHTS RANDOMLY DISPLAY UPON DRIVING THE VEHICLE. THEY DISPLAY INTERMITTENTLY, SOMETIMES AFTER 1/4 MILE OF DRIVING, OTHER TIMES AFTER 25 MILES OF DRIVING. THEY DISPLAY ON SMOOTH OR ROUGH ROADS, WITH NO APPARENT CAUSE. WHILE I HAVE NOT YET HAD AN ACCIDENT OR SYSTEM FAIL, IT IS OF CONCERN BECAUSE I TRANSPORT MY DAUGHTER IN THIS VEHICLE. ON A VEHICLE THAT HAS 50,000 MILES ON IT AND OTHER DOCUMENTED CASES OF THIS AS WELL, I BELIEVE THIS IS A CAUSE FOR CONCERN. I AM NOT SURE OF THE CAUSE OR THE SOLUTION TO THIS PROBLEM AS OF YET. THE VEHICLE DOES NOT HAVE TO BE IN MOTION WHEN THE LIGHTS APPEAR EITHER. THEY APPEAR AT STOP SIGNS OR LIGHTS, WHEN DRIVING SLOWLY, OR AT HIGHWAY SPEEDS. I AM UNAWARE IF THE SYSTEMS THEMSELVES STOP WORKING UPON THE INDICATORS ACTIVATION OR NOT. I BELIEVE THAT THIS WARRANTS MORE INVESTIGATION AND POSSIBLY A SAFETY RECALL AS ABS AND ESC ARE SAFETY FEATURES AND BRAKES ARE (FROM MY CIVILIAN PERSPECTIVE) A NECESSARY FUNCTION FOR THE VEHICLES SAFE OPERATION.

Dec 23, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

THE "SRS AIRBAG" WARNING LIGHT COMES ON FOR NO REASON. SOMETIMES IT'S WHILE I'M DRIVING, SOMETIMES IT'S WHEN I'M IN PARK AND GET OUT OF THE CAR IF IT'S STILL ON. THERE'S NO RHYME OR REASON TO IT. I'VE TAKEN IT TO A TOYOTA DEALER AND A LEXUS DEALER AND HAVE HAD MANY OF MY AIRBAG SENSORS REPLACED AND NOTHING SEEMS TO WORK FOR VERY LONG. THIS IS A HUGE PROBLEM SINCE I'LL BE NEEDING TO GO GET MY EMISSIONS DONE IN THE SPRING. IT'S ALSO COST ME $1000'S IN REPAIR COSTS FOR A "FIX" THAT DOESN'T WORK.

Jan 12, 2018

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

WHILE DRIVING IN CITY ABS VSC BRAKE WARNING LIGHTS CAME ON WITH MESSAGE TO IMMEDIATELY TAKE TO DEALER. TURNED OUT TO BE SPEED SENSOR ON RIGHT REAR WHEEL. I HAVE REMOVED SENSOR AND WHILE THERE IS NO PHYSICAL DAMAGE IT APPEARS TO BE AN OPEN CIRCUIT. CLEARLY A DEFECT IN PRODUCT SINCE THE CAR IS GARAGED AND I LIVE IN A HIGH DESERT ENVIRONMENT. EFFECTIVELY THE ABS AND VSC SYSTEMS ARE DISABLED.

Jun 06, 2017

WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

WHILE TRYING TO BRAKE, MY CAR ACCELERATED AND I ALMOST HIT THE CARS INFRONT OF ME. I WAS GETTING OFF THE HIGHWAY TO THE ROTARY AND THERE WAS CARS STOPPED IN FRONT OF ME AND I TRIED TO BRAKE AND THE CAR ACCELERATED INSTEAD.

Aug 12, 2016

VEHICLE SPEED CONTROL,WHEELS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

TOYOTA 2009 VENZA SYSTEMIC SPEED SENSOR FAILURES: RIGHT REAR SPEED SENSOR 1/17/2015: LEFT REAR SPEED SENSOR MAY 2013: LEFT FRONT SPEED SENSOR APRIL 2012 IN EACH CASE, THE ANTILOCK BRAKE SYSTEM (ABS) AND THE VEHICLE STABILITY CONTROL (VSC) SYSTEMS WERE DISABLED, CREATING HAZARDOUS VEHICLE OPERATION, ESPECIALLY IN SNOW/ICE. RESEARCHING, I DETERMINED THAT NO RECALL HAD BEEN ISSUED, BUT THAT KNOWLEDGE OF THE DEFECTIVE SPEED SENSORS AND THAT THEIR FAILURE DISABLED THE ABS AND TRACTION CONTROL SYSTEMS WERE COMMON KNOWLEDGE. I NOTIFIED TOYOTA CUSTOMER ASSISTANCE CENTER OF MY CONCERN, ON JANUARY 22, 2015 (TOYOTA CASE # [XXX]), AND MADE FORMAL REQUEST FOR FULL REIMBURSEMENT OF THE CHARGES FOR THE THIRD REPAIR ON THE BASIS THAT VENZA SPEED SENSOR FAILURES ARE A SYSTEMIC, RECOGNIZED ISSUE CAUSING HAZARDOUS DRIVING CONDITIONS, AND CLEARLY SHOULD HAVE BEEN THE SUBJECT OF A RECALL LONG PAST. I NOTIFIED TOYOTA THAT THE CRITERIA FOR NOTIFICATION OF THE ISSUE TO THE DEPARTMENT OF TRANSPORTATION, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WERE CLEARLY MET. PER UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301), MOTOR VEHICLE SAFETY IS DEFINED AS 'THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE.' TOYOTA REJECTED MY REQUEST 3/10/15 ON THE BASIS THAT IT DID NOT MEET THE CRITERIA OF THEIR NEW VEHICLE LIMITED WARRANTY, COMPLETELY DISREGARDING THE STATED CONCERN. GIVEN THAT TOYOTA HAS WILLFULLY CHOSEN TO NOT ADDRESS THE RECALL AND HAZARD ISSUES RAISED, THIS COMPLAINT IS SUBMITTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mar 15, 2015

VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES

1 complaint

ON JANUARY 8TH,2015 I HAD THE RIGHT FRONT WHEEL SPEED SENSOR REPLACED ON OUR VEHICLE. AN INTERNET CHECK REVEALED THAT A TECHNICAL SERVICE BULLETIN REF: TSB 0031-12 WAS ISSUED. NHTSA REF: 10052153 FOR THE 2009 VENZA WAS ALSO ISSUED DUE TO NUMEROUS COMPLAINTS OF FAULTY WHEEL SPEED SENSORS.THE FAULTY WHEEL SPEED SENSOR CAUSED 3 WARNING LIGHTS TO COME ON. THE ABS, VSC AND BRAKE SYSTEM WARNING LIGHTS COULD YOU PLEASE INCLUDE THIS VIN IF A RECALL IS ANNOUNCED. THANK YOU. *TR

Feb 11, 2015

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

WHILE AT GROCERY STORE, ENGAGED REAR POWER LIFT GATE ON KEY FOB. LIFT GATE OPENED AND STARTED LOADING GROCERIES INTO REAR OF VEHICLE. WITHOUT WARNING THE LIFT GATE CAME DOWN HITTING ME IN THE HEAD. THERE WAS SO MUCH PRESSURE THAT IT KNOCKED TO MY KNEES. THE HEAD STRIKE CAUSED A CONTUSION AND RAISED LUMP ON MY HEAD AND MINOR CONCLUSIVE SYMPTOMS. *TR

Jan 13, 2015

Injuries: 1

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

I WAS PULLING UP TO A DRIVE THRU WINDOW AT A FAST FOOD RESTAURANT WHEN THE VEHICLE JUST SURGED FORWARD I TRIED TO ENGAGE THE BRAKES . I HIT AND DAMAGED TWO CARS IN THE PARKING LOT BEFORE I COULD BRING IT TO A STOP. THIS WAS THE SECOND TIME THE CAR HAD DONE THIS BUT THE OTHER TIME NO OTHER CARS WAS INVOLVED . *TR

Dec 29, 2014

Crash: 1

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

VCS, BRAKES, ABS LIGHTS ALL ON AT THE SAME TIME AFTER HEAVY RAIN. WENT AWAY, CAME BACK A COUPLE OF TIMES AND NOW IS ON CONSTANTLY. *TR

Nov 21, 2014

EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

DRIVER'S SIDE SUN VISOR HAS FAILED. WHILE DRIVING ON THE FREEWAY IT SUDDENLY DROPPED IN FRONT OF MY FACE CAUSING MY VISION OF THE ROAD TO BE OBSTRUCTED. THE VISOR IS DEFECTIVE IN THAT IT WOULD NOT STAY UP AND AWAY FROM MY FACE WHILE DRIVING. IT SEEMS LIKE THE WHOLE BRACKETING SYSTEM WHICH HOLDS THE VISOR IN PLACE BROKE AND WHEN THE VISOR FELL IN FRONT OF MY FACE, IT ACTUALLY FELL LOWER THAN IF I HAD PUT THE VISOR DOWN MYSELF TO BLOCK THE SUN. THE LIGHT WHICH ACTIVATES THE MIRROR IN THE SUN VISOR HAS ALSO STOPPED WORKING. MORE IMPORTANTLY, THIS IS A DEFINITE SAFETY HAZARD AS IT ALMOST CAUSED ME TO REAR-END THE VEHICLE IN FRONT OF ME WHEN THE VISOR DROPPED AND BLOCKED MY VISION OF THE ROAD. *JS

May 19, 2014

STRUCTURE,UNKNOWN OR OTHER

1 complaint

I NOTICED MY TOYOTA VENZA'S ROOF MOLDING STRIP WAS LOOSE DURING A CAR WASH. I PUT IT BACK; HOWEVER, ONE WEEK LATER THE ROOF MOLDING STRIP WAS GONE. I WENT TO DEALER, AND WAS TOLD MY CAR WAS NO LONGER UNDER WARRANTY, EVEN THE MILEAGE STILL UNDER 36000 MILES. THEN I SEARCHED ON THE INTERNET AND FOUND THAT MANY PEOPLE HAD THE SAME PROBLEMS. I BELIEVE TOYOTA SHOULD MAKE A RECALL FOR THIS MANUFACTURING DEFECT BEFORE ACCIDENTS HAPPEN. *TT

Aug 28, 2013

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

DRIVING HOME FROM WORK STOPPED @ STOP SIGN, THE LIGHTS ON THE DASH LIT UP FOR CHECK BRAKING, ABS, VCS SYSTEM CALL YOUR DEALER...... SO CONTINUED TO PULL OUT FROM STOP, AND SQUEALS THE TIRE, AND THE VEHICLE IS ALL OVER THE ROAD WHEN ACCELERATING. WAS TOLD IT IS NOT A RECALL PROBLEM AND MY WARRANTY JUST RAN OUT...... VEHICLE MILEAGE 28385.................. IF THIS HAPPENS PLEASE BE CAREFUL CAR DOES NOT HANDLE THE SAME AND YOU LOSE CONTROL EASILY. I THINK THAT ALL WHEEL DRIVE IS INVOLVED BUT IT DOESN'T HANDLE THE SAME WHEN DRIVING. TAKING TO DEALER THIS WEEK! TOYOTA REF # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 20, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

DRIVING HOME FROM WORK FRIDAY MORNING AND THE VSC, ABS WARNINGS BEGIN TO COME UP. AN ISSUE WHICH WAS NOTED WHEN WE FIRST PURCHASED THE CAR AND AROUND 20K MILES THE DEALER TOLD US WE NEEDED A NEW BATTERY WHICH WE HAD TO PURCHASE OUT OF POCKET. SINCE THEN WE PURCHASED AN EXTRA WARRANTY TO COVER ALL COMPONENTS OF THE VEHICLE. THIS TIME THE DEALER IS STATING THAT IT IS A SPEED SENSOR AND THAT THE INSURANCE COVERS IT BUT WE WILL HAVE TO PAY FOR THE LABOR ROUGHLY 400 DOLLARS. THE DEALER INFORMED US THAT THE ISSUE AT HAND WAS FOR A SPEED SENSOR BUT THAT IT IS OK TO DRIVE THE CAR. WE DROVE THE CAR AND NOTICED THAT IN THE RAIN THE CAR SKIDS WHEN YOU TRY TO BRAKE AND FEELS VERY UNSAFE SO WE ENDED UP STAYING HOME. *TR

Apr 29, 2013

TIRES

1 complaint

MY 2009 TOYOTA VENZA HAD 32,116 MILES ON IT AND HAD BEEN IN THE GARAGE FOR A TUNE UP AND TIRE ROTATION/CHECK 1,000 MILES EARLIER, WITH A WRITTEN REPORT THAT THE TIRES WERE IN GOOD CONDITION WITH GOOD TIRE TREAD. ON SATURDAY, SEPTEMBER 8TH, ~5:00PM, I WAS DRIVING ON THE BUSY THREE-LANE 894/45 IN MILWAUKEE, WI 1.5 MILES SHORT OF THE I94 INTERCHANGE WHEN I HEARD A LOUD BANG. I DID NOT HIT ANYTHING IN THE ROAD. CAR PULLED, BUT I AVOIDED AN ACCIDENT. SAW SMOKE BEHIND MY CAR AND THE TIRE PRESSURE INDICATOR CAME ON. SIDEWALL OF THE RIGHT REAR TIRE BLEW WITH A ~10 GASH. TERRIBLE AND I WAS A BASKET CASE. BY THE TIME THE SHERIFF AND TOW TRUCK CAME, ALL TOYOTA DEALERS WERE CLOSED. HAD TO DRIVE 85 MILES TO MADISON ON THE WEE SPARE TIRE. TOOK CAR TO SMART MOTORS LAST FRIDAY WHO TOLD ME "SOMETHING MUST HAVE HIT THE SIDE". THEY SAW NO OTHER DAMAGE. I LEFT THE CAR THERE AND CONTACTED MY INSURANCE COMPANY. ADJUSTER CAME YESTERDAY. THEY THEN TOLD ME THAT THEY FOUND A HOLE IN THE TIRE AND THAT LIKELY CAUSED THE BLOWN TIRE, WHICH DOESN'T MAKE SENSE TO ME. CAN THAT CAUSE A BLOWN SIDE WALL AND LOUD "BANG"? SEEMS ODD THAT THEY FOUND A HOLE AFTER I TOLD THEM I CONTACTED MY INSURANCE COMPANY AND THAT AN INSURANCE ADJUSTER WAS COMING TO SEE THE TIRE. *TR

Sep 18, 2012

SEAT BELTS

1 complaint

I HAVE A 3 YEARS OLD WITH 6 MONTHS CHILD. HE WAS SECURELY FASTENED USING A CAR SEAT BUT WITH THE TOYOTA VENZA BACK SEAT BELT. THE SEAT BELT WITH NO APPARENT REASON LOCKED AND MY CHILD TRY TO GET LOOSE FROM THE SEAT BELT. THE CAR WAS STOPPED WITH THE PARKING BRAKE PUSHED ALL THE WAY IN AND I TRIED TO LOOSE HIM OFF THE SEAT-BELT BUT I COULD NOT BECAUSE THE SEAT BELT GOT AROUND MY CHILD BELLY AND WAS DEPRIVING HIM OF AIR TO BREATHE. WITH NO SUCCESS AND MY SON DESPERATELY CRYING FOR HELP I HAD TO CUT THE BACK SEAT-BELT. I CALLED THE TOYOTA DEALER WHERE THE CAR WAS PURCHASED AND THEY TOLD ME THE WARRANTY DOES NOT COVER THESE INCIDENTS BECAUSE THERE IS NO RECALL OF THIS PARTICULAR ISSUE. IN MY OPINION A SEAT BELT WHICH LOCKS ITSELF AND ALMOST KILLS MY CHILD IS SUFFICIENT AS TO CHECK AND REPLACE THE SEAT BELTS. THOSE SEAT BELTS HAVE SOMETHING WRONG AND COULD MEAN A FUTURE DEATH IF NOTHING IS DONE. THESE PEOPLE ARE IGNORANT ABOUT THESE ISSUES AND WOULD NOT FILL A REPORT ABOUT THE INCIDENT, THEY WOULD ONLY ASK FOR THE $265 COST TO REPAIR THE SEAT-BELT.

May 27, 2011

Injuries: 1

STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

WHEN USING THE AUTOMATIC REAR BACK DOOR LIFT FEATURE ON THE TOYOTA VENZA THE DOOR CONTINUES TO CLOSE DESPITE RESISTANCE. ONCE THE BUTTON IS PUSHED TO CLOSE, IT APPEARS THAT ANYTHING THAT GETS IN THE WAY WILL GET SMASHED. AN ARCHIVED DISCUSSION WAS POSTED (JUST FOR THE LOCKING PORTION) AT: HTTP://WWW.TOYOTANATION.COM/FORUM/ARCHIVE/INDEX.PHP/T-322499.HTML. *TR

Jan 20, 2011

TRACTION CONTROL SYSTEM

1 complaint

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND TRYING TO DECELERATE SHE NOTICED THAT THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. AFTER THE CONTACT STOPPED THE VEHICLE IT ROLLED FORWARD AND REAR ENDED THE VEHICLE IN FRONT OF HER. THE POLICE WAS NOT NOTIFIED AND THERE WERE NO DAMAGES TO EITHER OF THE VEHICLES. THE VEHICLE WAS INSPECTED BY A DEALER AND THE CONTACT WAS TOLD THE VEHICLE WAS IN GOOD WORKING ORDER AND THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. UPDATED 03/07/11*LJ UPDATED 03/14/11

Dec 08, 2010

Crash: 1

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

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

Aug 16, 2010

EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

MY 2009 TOYOTA VENZA HAS THE DEFECTIVE FLOORMAT PROBLEM WHICH WAS IDENTIFIED BY TOYOTA MONTHS AGO AND A RECALL ANNOUNCED. IT HAS BEEN MANY MONTHS SINCE THE ANNOUNCEMENT AND MY DEALER HAS NOT RECEIVED ANY PARTS OR FIX FOR THIS SAFETY PROBLEM. WHEN I CONTACTED TOYOTA CORPORATION, THEIR CUSTOMER SERVICE REPRESENTATIVE INFORMED ME THAT AS YET THERE IS NO FIX AVAILABLE AND THEREFORE NO RECALL NOTICES HAVE BEEN SENT OUT AND THEREFORE NO PARTS ARE AVAILABLE. IN THE MEANTIME I HAVE REMOVED THE FLOORMAT AS SUGGESTED BY TOYOTA, BUT MY LIGHT CARPETING IS GRADUALLY BEEN RUINED AND THE FLOORMATS WHICH I PURCHASED AT CONSIDERABLE COST ARE USELESS. I FEEL THAT THE DELAY IN DEVELOPING AND DELIVERING A SOLUTION IS UNREASONABLE AND THAT THE MANUFACTURER SHOULD COMPENSATE ALL TOYOTA OWNERS FOR THIS UNRESPONSIVENESS AND PROLONGING OF AN UNSAFE SITUATION. *TR

Apr 10, 2010

VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

2009 TOYOTA VENZA -VSC/TRAC . THIS PROBLEM HAS OCCURED TWICE. ONCE IN A PARKING LOT AND THE OTHER AT A STOP LIGHT. IN THE PARKING LOT, I PUT THE CAR IN DRIVE AND THE VSC LIGHT CAME ON. CAR WAS STUCK - IT WOULD NOT MOVE FORWARD. BRAKE WAS LIGHTLY APPLIED, NOT HEAVILY APPLIED. TO FIX PROBLEM, PUT CAR IN PARK AND STARTED ALL OVER AGAIN. PROBLEM RESOLVED. 5 DAYS LATER, I PULLED OUT OF A PARKING LIGHT AND STARTED TO LIGHTLY APPLY THE BRAKES FOR AN UPCOMING RED LIGHT. AFTER I WAS STOPPED FOR ABOUT 30 SECONDS, THE VSC/TRAC LIGHT CAME ON AGAIN AND THE CAR WAS STUCK (WOULD NOT MOVE FORWARD). I TRIED TAPPING BREAKS TO RELEASE, BUT ULTIMATELY HAD TO PUT THE CAR IN PARK, TURN OFF THE CAR AND START OVER AGAIN. IN BOTH INSTANCES, I DID NOT HAVE MY FOOT HEAVILY ON THE BRAKE. IN THE FIRST INSTANCE, I WAS ON A LESS THAN 1% DECLINE AND THE 2ND INSTANCE WAS ON A FLAT ROAD - AND THE ROADS WERE DRY. I TRIED TO REPRODUCE THE PROBLEM AT HOME, BUT FOUND THE ONLY WAY I COULD GET THE VSC LIGHT TO COME ON WAS BY HEAVILY APPLYING THE BRAKE. IN BOTH INSTANCES DESCRIBED, I HAD NOT APPLIED THE BRAKE HEAVILY AT ALL.

Mar 29, 2010

WHEELS,SERVICE BRAKES, ELECTRIC

1 complaint

I OWN A 2009 TOYOTA VENZA. RECENTLY BY ROTATING THE WHEELS, I NOTICED THE NUTS WERE LOOSEN. SO WHEN TAKING THE WHEELS OUT, I NOTICED THAT THE DISC BRAKES WERE NOT TIGHTEN TO THE LUGS AND COULD ROLL BACK AND FORTH BY THE LITTLE BIT OF THE SPACE BETWEEN THE LUGS AND THE LUGS' HOLES. THEY WOULD BE TIGHTEN WHEN THE WHEELS WERE ON AND TIGHTEN WITH THE WHEELS' NUTS. I USE MY EDUCATED GUESS TO GUESS THAT WHEN I BRAKE THE CAR, THE DISC BRAKES WILL HAVE A CHANCE TO ROLL IN REVERSE DIRECTION OF THE WHEELS IN THAT LITTLE BIT OF THE SPACE. WHEN I BACK UP THE CAR, THEN BRAKE, AGAIN, THE DISC BRAKES WILL ROLL THE OTHER DIRECTION. THIS ACTION WILL RESULT IN LOOSING THE WHEELS' NUTS AFTER A SHORT WHILE. WE HAVE OTHER CARS FROM OTHER MANUFACTURES, AND WE FOUND THAT THEY DON'T DESIGN THE SAME WAY, WHICH THE DISC BRAKES ARE TIGHTEN TO THE LUGS ALONE. I WROTE THIS SAME EMAIL TO TOYOTA, BUT I DON'T THINK THEY WILL ANSWER ME. I THINK THIS IS ANOTHER SAFETY ISSUE. IF OWNERS WHO DON'T PAY ATTENTION TO RETIGHTEN THE WHEELS AFTER 5000-7000 MILES, THEY WILL FACE A CHANCE OF LOOSING A WHEEL ON THE FREEWAY. PLEASE PUT YOUR ENGINEERS TO TEST THIS ISSUE TO HELP BRINGING MORE SAFETY TO EVERYONE. THANK YOU *TR

Mar 05, 2010

SERVICE BRAKES, ELECTRIC

1 complaint

WHILE DRIVING ABS/VSC WARNING LIGHT CAME ON, ALSO WARNING TO TAKE CAR TO DEALER IMMEDIATELY. CALLED DEALERSHIP AND DESCRIBED PROBLEM OF MY 2009 TOYOTA VENZA WHICH WAS DIFFICULT TO DRIVE DUE TO SENSE THAT BRAKE WAS ON. WAS TOLD BY DEALERSHIP I COULD CONTINUE TO DRIVE CAR UNTIL I COULD TAKE IT TO DEALERSHIP. CAR WAS TAKEN TO DEALERSHIP THE NEXT DAY, WHERE WE WERE TOLD IT WAS DANGEROUS TO DRIVE. WE WERE PROVIDED A RENTAL CAR WHILE CAR WAS EVALUATED AND PARTS REPLACED PART 467011 BRAKE PEDAL SUPPORT ASSEMBLY AND 1 47110-0T011 SUPPORT ASSY,BRAKE WE QUESTIONED NEED FOR FAILURE IN A 2009 CAR AND RESPONSE WAS THAT ON AN ASSEMBLY LINE A BAD PART WAS PROBABLY USED. WE ARE UNCOMFORTABLE WITH THE RESPONSE AND THE FAILURE OF THIS TYPE IN AN OBVIOUSLY SAFETY SYSTEM. *TR

Feb 04, 2010

ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC

1 complaint

VENZA SPEEDS UP DOES NOT SLOW DOWN. CAN GO FAST WITHOUT STEPPING ON PEDAL. 2009. NOISE IN REAR AND IN FRONT. WAS TOLD NOT TO WORRY ABOUT IT. *CN

Jan 27, 2010

Crash: 1

AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. HE STATED THAT WHILE HE WAS DRIVING IN REVERSE WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE UNEXPECTEDLY ACCELERATED AND HIT A TREE. THE ENGINE WAS STILL ON; HOWEVER, HE TURNED THE VEHICLE OFF AND PUSHED IT INTO THE GARAGE FOR FEAR THAT THE FAILURE WOULD REOCCUR. THE CONTACT SUSTAINED A LARGE LACERATION TO HIS HEAD. HE WAS REQUIRED TO GET STAPLES FOR HIS HEAD INJURY. THE AIRBAGS DID NOT DEPLOY. THE DEALER DID NOT OFFER ANY ASSISTANCE; YET, THEY ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD ADVISE HIM OF THE DIAGNOSIS AFTER THEY RETRIEVE THE VEHICLE AND INSPECT IT. THE FAILURE AND CURRENT MILEAGES WERE 230. UPDATE 12/14/09 *CN UPDATED 12/16/09*JB

Nov 18, 2009

Crash: 1

Injuries: 1

VISIBILITY,STRUCTURE

1 complaint

THE SUNROOF OF THE NEWLY PURCHASED TOYOTA VENZA FELL OFF WHILE DRIVING--THERE IS A DESIGN DEFECT... *TR

Nov 05, 2009

Injuries: 1

VEHICLE SPEED CONTROL,EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

FIRST HIGHWAY TRIP WITH A BRAND NEW 2009 TOYOTA VENZA AUTOMATIC 4 CYLINDER AWD. MAINTAINED SPEED LIMIT 100 KILOS/HR. WENT TO PASS A SEMI AND GAS PEDAL STUCK AT 120 KILOMETERS ON NARROW TWO WAY HIGHWAY WITH SOFT SHOULDERS POST MAJOR SNOW FALL LAST FRIDAY(NORMALLY NOT SPEED). WAS UNABLE TO DEPRESS THE GAS PEDAL AND APPLY FULL PRESSURE ON BRAKES.THE VEHICLE DID NOT SLOW DOWN ENGINE WAS STILL RACING. FINALLY WAS ABLE TO PUT TRANSMISSION INTO NEUTRAL, STILL WITH FULL BRAKES BARELY WORKING WITH RACING ENGINE . ENGINE SMELLS BEGAN, ABLE TO WRESTLE CAR TO GRAVEL SHOULDER,THROW INTO PARK AND IMMEDIATELY KILLED ENGINE. ONCE SEMI CALMED DOWN, TRIED TO INSPECT GAS PEDAL. YANKED OUT TOYOTA MANUFACTURED INSTALLED RUBBER MAT WHICH HAD BEEN IMPROPERLY INSTALLED ON TOP OF EXISTING FACTORY CARPET MATT WHICH WAS CLIPPED IN PLACE. READ ABOUT THIS BEING IMPROPER - IN CAR MANUAL WHILE WAITING TO HEAR BACK FROM DEALERSHIP FOR SAFETY INSTRUCTIONS GIVEN SYSTEM WARNING THAT MAJOR BRAKE FAILURE MAY HAVE ALSO OCCURRED. CAREFULLY DID SOME CHECKS OF BRAKES. HARD PRESSURE ON PEDAL RESULTED IN TRACTION SIGNAL REAPPEARING. SOFT PRESSURE THERE WAS NO TRACTION SIGN. VERY CAUTIOUSLY AND SLOWLY 90 - 95 KILOMETERS/HR. CONTINUED HOME ON LAST LEG OF TRIP WITH NO PASSING. ONCE HOME, RE-INSPECTED GAS PEDAL AREA AND NOTED A CORRESPONDING LINE INDENT TO WHERE RUBBER MATT MAY HAVE DUG INTO CARPET ON RIGHT SIDE OF GAS PEDAL. THOUGH NOT A MECHANIC, DEDUCTIVELY, RUBBER MAT IMPROPER INSTALL MAY LIKELY HAVE CAUSED GAS PEDAL STICK. RUBBER MAT CLEARLY WARNED NOT TO INSTALL ON TOP OF CARPET MAT ! WHY DEALER DID. NO IDEA! WHY BRAKING SYSTEM NOT WORK WHILE ENGINE RACED IN DRIVE... I HAVE NO IDEA.! FEEL VERY VERY VERY LUCKY TO BE ALIVE! COULD HAVE EASILY ENDED IN DEATH BUT FOR MY MANY YEARS OF SPORT CAR DRIVING WITH STANDARDS TRANSMISSION, AND HIGHWAY DRIVING SKILLS! MARKED ON THE MAT "DO NOT INSTALL." *TR

May 21, 2009

2009 TOYOTA Venza Problems & Complaints

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