2010 TOYOTA Venza Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
78
Complaints Reported
Complaints by Component
VEHICLE SPEED CONTROL
10 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE THE CONTACT'S WIFE WAS DRIVING THROUGH A DRIVE THRU CAR WASH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE BUMPER, RADIATOR, BATTERY, AND HOOD WERE DAMAGED. THE INTERNAL DAMAGE COULD NOT BE DETERMINED BECAUSE THE HOOD WOULD NOT OPEN. THE INSURANCE COMPANY WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE AIR BAGS DID NOT DEPLOY. THE DISTANCE OF THE VEHICLE'S IMPACT TO THE WALL WAS APPROXIMATELY 15 TO 20 FEET. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.
Sep 23, 2019
1ST TIME (NOV. 5TH, 2016), I WAS IN STOP & GO TRAFFIC ON THE HIGHWAY, I LET OFF OF THE ACCELERATOR, AND THE CAR ACCELERATED, I QUICKLY HIT THE BRAKE AND THE CAR SLOWED AND STOPPED. 2ND TIME (APRIL 12TH, 2017), I WAS CRUISING ABOUT 30MPH, I LET OFF OF THE ACCELERATOR AND THE CAR ACCELERATED, I QUICKLY HIT THE BRAKE AND THE CAR SLOWED DOWN. ON APRIL 12TH, 2017 I CALLED THE TOYOTA DEALERSHIP, TOLD THEM WHAT HAPPENED AND ASKED IF THERE WAS ANY KIND OF RECALL - THEY SAID NO.
Apr 13, 2017
I WAS PULLING INTO A PARKING SPACE VERY SLOWLY...MY FOOT WAS ON THE GAS PEDAL VERY GENTLY AND ALL OF A SUDDEN THE CAR ACCELERATED AT A FAST SPEED. I HIT THE BRICK WALL OF A STORE AND SMASHED THE GLASS FRONT DOOR. UNDER NO CIRCUMSTANCES DID I DEPRESS THE GAS PEDAL IN EXCESS TO CAUSE IT TO ACCELERATE. AS I WAS PULLING INTO THE SPOT THE ENGINE DID START TO MAKE A REVVING UP SOUND. THE PARKING SPOT WAS ONLY APPROXIMATELY 10 FEET FROM FRONT OF BUILDING. I QUICKLY APPLIED THE BRAKES BEFORE IMPACT BUT DID NOT STOP. THE IMPACT OF THE CAR ON THE WALL STOPPED THE CAR. THANK GOD THERE WERE NO INJURIES. UPDATED 10/06/15*LJ
Jul 27, 2015
I WAS DRIVING A 2010 TOYOTA VENZA, AND WAS HEAVILY PRESSING ON THE ACCELERATOR TO GAIN SPEED TO MERGE ONTO THE EXPRESS WAY, WHEN MY CAR KEPT ACCELERATING AT A HIGH RATE OF SPEED, EVEN AFTER I TOOK MY FOOT AWAY FROM THE ACCELERATOR, APPROX 80 MPH. THE ONLY THING I CAN COMPARE IT TO, IS IT FELT LIKE THE CAR'S CRUISE CONTROL ENGAGED ON IT'S OWN AND TOOK OVER, BUT, KEPT ACCELERATING. I PUT MY FOOT ON THE BRAKE BUT SINCE THE CAR WAS ACCELERATING AT A HIGH RATE OF SPEED IT WAS HARD TO KEEP IT PRESSED, SO I USED BOTH FEET AND ALL MY LEG STRENGTH AND HELD THE BRAKE TO THE FLOOR. IT SLOWED THE SPEED A LITTLE. IT TOOK APPROXIMATELY OVER A 1/4 MILE, LESS THEN A 1/2 MILE, BEFORE THE ACCELERATOR PEDAL DISENGAGED. I COULD NOT SEARCH FOR NEUTRAL IMMEDIATELY BECAUSE I WAS WATCHING TRAFFIC AND MANEUVERING AWAY FROM TRAFFIC ENTERING AND EXITING THE EXPRESSWAY. NEUTRAL ON THE VENZA IS NOT A STRAIGHT SHIFT. YOU HAVE TO SHIFT LEFT AND THEN UP TO FIND NEUTRAL. MOST CARS IS ITS A STRAIGHT SHIFT. *TR
Sep 15, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT WAS DRIVING 35 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE WHEN HER VEHICLE ABNORMALLY ACCELERATED UP TO 55 MPH. THE CONTACT ATTEMPTED TO BRAKE BUT TO NO AVAIL. SHE CONTINUED TO APPLY ABRUPT PRESSURE TO THE BRAKES AS HE MANEUVERED THE VEHICLE FROM CRASHING. THE CONTACT WAS FINALLY ABLE TO STOP THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,700 AND THE CURRENT MILEAGE WAS 11,819. UPDATED 12/08/10. *LJ THE DEALER ADVISED THE CONSUMER TO TURN THE VEHICLE OFF AND THE COMPUTER WOULD RESET ITSELF. UPDATED 12/13/10
Aug 31, 2010
+ 5 more complaints for this component
SEATS
6 complaints
The contact owns a 2010 Toyota Venza. The contact stated while driving 50-60 MPH, she became aware of a burning odor coming from the driver’s and passenger’s heated seats. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 159,638
Apr 06, 2022
PASSENGER SIDE SEAT HEATER STOPPED WORKING. WENT TO ATLANTA TOYOTA ON 12/9/15 AND HAD SEAT INSPECTED, REPORT STATED HEATING ASSEMBLY FAILED AND WAS QUOTED $555 FOR REPAIR. AN ASSOCIATE INFORMED ME OF A RECALL OFF THE HEATING ELEMENTS FOR THE SEATS, BUT I HAD TO WAIT FOR MY VEHICLE TO BE INCLUDED. IT IS 6/11/2018 AND MY VIN IS STILL EXCLUDED FROM THE RECALLS FOR THIS SAFETY ISSUE. I CONTACTED TOYOTA DIRECTLY TODAY AND THEY STATED THERE ARE NO RECALLS AND HAVE NEVER BEEN ANY RECALLS ON MY VEHICLE. THEU ONLY STATED THEY WOULD DOCUMENT MY ISSUE (WHICH HAS BEEN REPORTED BEFORE). I REQUESTED A CASE NUMBER FOR MY COMPLAINT #1806110811. THE RECALLS FOR THIS FIRE HAZARD ON THE 2009-2010 TOYOTA VENZA ARE 14V74300 11/19/14 AND 16V39600 6/2/16. I AM REQUESTING THAT ALL TOYOTA VENZAS BE INCLUDED IN THIS SAFETY RECALL.
Jun 11, 2018
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHEN THE HEATING SYSTEM ON THE FRONT DRIVER SEAT WAS ACTIVATED, THE CONTACT NOTICED A BURNING ODOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT HAD A SHORT, WHICH CAUSED THE HEATING SYSTEM TO FAIL. THE SEAT HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,014.
Nov 16, 2016
FOR MY DRIVER'S SEAT IN MY 2010 TOYOTA VENZA TECHNICIANS AT THE DEALERSHIP FOUND THE HARNESS MELTED AT THE MODULE WHICH MELTED THE WIRING IN THE SEAT. THEY HAD TO REMOVE THE MODULE BECAUSE I WAS TOLD BY STAFF AT TOYOTA (601 EAST ROCHAMBEAU DR., WILLIAMSBURG, VA 23188) - 757.259.1000 THAT IT WAS A FIRE HAZARD IF THEY DID NOT TAKE IT OUT. THIS APPEARS TO MIRROR A SIMILAR RECALL THAT TOYOTA HAS REGARDING ELECTRICAL WIRING. I WAS TOLD THAT THIS WAS NOT THE SAME ISSUE AND NOT COVERED UNDER THE RECALL. I SPOKE WITH PETER FROM THE REGIONAL OFFICE AND HE STATED THAT RECALL WAS RELATED TO AN AFTERMARKET PART AND THEY THEREFORE WOULD NOT PROVIDE ME ANY ASSISTANCE ON RESOLVING THE ISSUE AND RESTORING THE FUNCTIONALITY OF MY SEAT. HOWEVER, IT APPEARS THAT THE EQUIPMENT IS DEFECTIVE AND AS STATED BY TOYOTA STAFF A FIRE COULD HAVE OCCURRED IN MY CAR IF THEY WOULD HAVE NOT REMOVED THE ELEMENT WHICH IS VERY CONCERNING. I'M VERY CONCERNED THAT THIS IS A SAFETY ISSUE, AND JUST REMOVING THE MODULE DOES NOT RESTORE THE FUNCTIONALITY OF MY SEAT; HOWEVER, EVEN WORSE, THOSE WHO MAY HAVE THIS VEHICLE MAY NOT CATCH THE ISSUE THIS TIME RESULTING IN A FIRE OR OTHER HAZARDOUS CIRCUMSTANCE.
Jan 26, 2016
DRIVER'S SEAT HEATING ELEMENT FAILED DUE TO WIRE BREAKAGE OR SHORT-CIRCUIT; BURNING ODOR DETECTED. DEALER REQUIRED THE HEATING ELEMENT BE REPLACED. COST TO REPLACE WAS CHARGED TO ME, $631.35. *TR
Feb 21, 2015
+ 1 more complaint for this component
ELECTRICAL SYSTEM
5 complaints
The contact owns a 2010 Toyota Venza. The contact stated that while driving at 60 MPH, the air bag warning light illuminated. The contact stated that on a separate occasion, the horn failed to operate as intended. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the failures were related. However, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 93,000.
Sep 02, 2025
The contact owns a 2010 Toyota Venza. The contact stated that while making a turn in either direction, the vehicle would lose motive power and stall. After coasting to a complete stop, the vehicle was restarted and the vehicle operated normally. The battery and battery cables were replaced however, the failure persisted. The manufacturer and local dealer were not notified of the failure. The failure mileage was 100,000.
Oct 04, 2022
LAS LUCES LARGAS DE LOS FOCOS DELANTEROS DEJARON DE FUNCIONAR . SE ME INFORMO QUE LO QUE SUCEDIO ES QUE EL INJUCTION BLOCK ESTA DEFECTUOSO. ME PERSONE A UN AUTO PARTS DE TOYOTA Y ME INFORMARON QUE SON MUCHOS LOS CASOS COMO MI ASUNTO, QUE ES EL MAL DE ESAS GUAGUAS.
Oct 17, 2018
MY AUTOKEY WAS NOT WORKING TO OPEN THE CAR SO I TOOK IT IN THINKING I NEEDED A NEW BATTERY FOENTHE KEY FOB. THIS VEHICLE IS A 2010 VENZA, 67K MILES, ALWAYS GARAGED,, DRY COLORADO CLIMATE AND I NEED A NEW WIRING HARNESS FOR $4300?!!
Feb 20, 2018
DRIVER'S SIDE FRONT SEAT HEATER ASSEMBLY: NOTICED A DISTINCT BURNING SMELL WHENEVER SEAT HEATER TURNED TO THE ON POSITION. WILL KEEP IN OFF POSITION UNTIL ISSUE IS RESOLVED.
Jan 27, 2016
POWER TRAIN
5 complaints
VEHICLE TRANSMISSION TOTAL FAILURE REQUIRING REPLACEMENT
Nov 06, 2017
94,000 MILES AWD VENZA WITH REAR DIFFERENTIAL TRANSAXLE LEAK. VENT ON THE AXLE MEANT TO RELEASE PRESSURE WHEN OIL HEATS UP, CLOGS WITH DEBRIS AND FAIL. SINCE THE SYSTEM CAN NOT VENT, IT RUINS THE SEALS AND COUPLING. DEALER ESTIMATE OF $3,000 TO REPAIR. THIS IS A MAJOR DESIGN FLAW AND WOULD EXPECT MORE FROM TOYOTA.
Jun 07, 2017
OUR 2010 VENZA HAS 80K MILES ON IT (POWERTRAIN WARRANTY IS 60K). AFTER HEARING A "WHIRRING" NOISE FROM THE REAR OF OUR VEHICLE, WE HAD IT INSPECTED. THERE IS A LEAK OF FLUID FROM THE LEFT AXLE SEAL WHERE IT MEETS THE REAR DIFFERENTIAL. THE DIFFERENTIAL WAS OPENED AND HAD ADEQUATE FLUID BUT THE FLUID HAD METAL FRAGMENTS IN IT, INDICATING THAT THE GEARS ARE GRINDING DOWN. ACCORDING TO OUR MECHANIC HE HAS SEEN THIS IN OTHER 2010 VENZA'S AND ONLINE FORUMS ALSO INDICATE HUNDREDS OF PEOPLE WITH THIS SAME PROBLEM. WORST CASE SCENARIO - THE GEARS COULD SEIZE WHILE DRIVING AND RESULT IN A POTENTIALLY CATASTROPHIC ACCIDENT.
Apr 04, 2017
CAR WAS PARKED IN DRIVEWAY WHICH IS FAIRLY LEVEL GROUND. VEHICLE IN PARK AND LOCKED. IT ROLLED DOWN HILL AND HIT GATE. TOYOTA HAS AGREED TO DO A EDR BUT NOT UNTIL MARCH 11. I WANT TO KNOW IF ANYONE ELSE HAS REPORTED THIS ISSUE. *TR
Feb 26, 2014
MOVED FROM FLAT INDIANA TO HILLY TENNESSEE. PULLED UP TO TRAFFIC LIGHT AT THE CREST OF A HILL AND THE LIGHT WAS RED. WHEN THE LIGHT TURNED GREEN, I MOVED MY FOOT FROM THE BRAKE TO THE ACCELERATOR, AND IN THE TIME IT TOOK TO DO THAT, MY VEHICLE WAS ROLLING BACKWARDS INTO THE CAR BEHIND ME. THERE SHOULD BE A MECHANISM IN PLACE THAT STOPS A VEHICLE FROM ROLLING BACKWARDS IF IT IS IN THE 'DRIVE' GEAR. THANKFULLY THE BRAKES WERE WORKING QUITE WELL! I HAVE TO USE BOTH FEET WHEN STOPPING ON HILLS- 1 ON THE BRAKE AND 1 ON THE ACCELERATOR - AND 2 HANDS ON THE WHEEL - YIKES! *TR
Jun 25, 2012
AIR BAGS
4 complaints
The contact owns a 2010 Toyota Venza. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring harness needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed the contact that the repair should be covered. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 42,000.
Mar 01, 2022
THE TOYOTA VENZA WAS INVOLVED IN A ROLL OVER ACCIDENT AND ROLLED SEVERAL TIMES. THE VEHICLE IS EQUIPPED WITH 13 AIRBAGS. NOT 1 AIRBAG DEPLOYED! THE ACCIDENT WAS IN MOTION AND TOOK PLACE ON A HIGHWAY.
Jun 17, 2016
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS FORCED INTO A CEMENT POLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE CHEST, RIGHT KNEE, LEFT THIGH, STOMACH AND SEVERE BLOOD LOSS. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK, NECK, AND BOTH KNEES. TWO OF THE REAR PASSENGERS SUSTAINED A BROKEN COLLAR BONE, BACK, RIGHT LEG AND NECK INJURIES. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE. *TR
Mar 25, 2013
I WAS THE DRIVER IN A REAR-END COLLISION. I REAR-ENDED A CAR GOING APPROX. 20-25 MILES PER HOUR AND NEITHER THE PASSENGER OR DRIVERS AIR BAG DEPLOYED THE CAR I STRUCK WAS NOT MOVING. *TR
Nov 10, 2010
UNKNOWN OR OTHER
4 complaints
Panoramic roof leaking
May 27, 2021
I AM HAVING SLEEPLESS NIGHTS AND SO ARE MY NEIGHBORS AND IT IS VERY ANNOYING FOR MY CO-WORKERS AND THE MAINTENANCE PERSONNEL IN OUR PARKING GARAGE OF 1000 PLUS CARS, TO HAVE TO DEAL WITH MY TOYOTA VENZA 2010'S ALARM SYSTEM TO KEEP GOING OFF EVEN WHEN NO ONE HAS TOUCHED THE PANIC BUTTON OR ALARM. THERE IS NO BREEZE, MOVEMENT NOR ANIMALS AROUND MY CAR AND IT GOES OFF DAY AND NIGHT. I HAVE TO CONSTANTLY WAKE UP AND PRESS MY ALARM OFF TO GET THE CAR TO STOP. THIS IS NOT NORMAL. I AM NOT SURE HOW I COULD KEEP PAYING A CAR NOTE ON A CAR THAT DOES THIS AND HOW THIS IS MY FAULT OR THAT OF ANY ENVIRONMENTAL FACTORS. IT IS A MECHANICAL ISSUE AND SHOULD BECOME A RECALLED ITEM THAT IS FIXED BY TOYOTA. YOU FOLKS NEED TO GET THIS RECALLED. I AM NOT THE ONLY PERSON COMPLAINING ABOUT THIS MAJOR INCONVENIENCE, I HAVE SEEN 1000S OF COMPLAINTS ON IT. I HAVE TAKEN THE CAR TO THE MECHANIC AND THEY HAVE BEEN UNABLE TO FIX IT. THEY SAY ITS A MANUFACTURER ISSUE.
Sep 20, 2019
THE SUN VISOR I HAVE THREE FRIENDS IN NEW JERSEY AND THEY ALSO HAVE THE SAME PROBLEM
Jan 16, 2018
RECALL OF THE VENZA 2010. *TR
Oct 29, 2010
ENGINE
3 complaints
The contact submitted the complaint on behalf of her friend. The contact stated that while the contact's friend was driving, the friend heard a ticking noise and the check engine warning light illuminated. The contact's friend drove the vehicle to the intended destination. The contact's friend exited the vehicle and noticed a large amount of oil on the ground that had leaked from underneath the vehicle. The vehicle was towed to the dealer where it was diagnosed with failed oil cooler hoses. The contact's friend was informed that the oil cooler hoses needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was informed that the previous unknown warranty for the failure description had expired. The failure mileage was approximately 184,000.
Jul 03, 2024
Ze2 warranty explains as a leaking engine oil cooler pipe A Brief knocking a really niceAt startup in th 1ar2.7l 4-0041-13 Cylinder engine could be caused by probable with the camshaft timing VVT gear assembly My invoice states Knocking rattling noise at start off causes problems with the camshaft time in a gear assembly was repaired February 15 2021 B system warning light is on. Test for stored codes. Misc p0138: tech found internal electrical failures in rear O2 sensor and AF sensor also found internal failures in cam gears replaced all parts .$2168.77 (miles122919)Then it was also done on Oct 30 2018 $1337.73(miles 104725)
Sep 16, 2021
Oil hole to close to heat that was made out of rubber. New part purchase made out of metal
Aug 20, 2021
SERVICE BRAKES
3 complaints
Since I bought the Venza, the brake has not been working well, so I am trembling with fear and the risk of an accident countless times. I didn't know how to claim this, so I endured it and drove this car until now. Today, after reading an article about Fisker's break issue investigation. I decided to report it to NHTSA. Please investigate this and resolve this issue.
Jan 17, 2024
I WAS DRIVING 35 MPH (THE SPEED LIMIT) AND WAS APPROXIMATELY 6-8 CAR LENGTHS FROM TWO CARS STOPPED AT A GREEN LIGHT WAITING FOR ONCOMING TRAFFIC TO CLEAR SO THEY COULD TURN LEFT. I TOOK MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKES BUT THEY DIDN'T ENGAGE. I THEN SLAMMED ON THE BRAKES. I HEARD THE PULSATION AS IF THE ABS BRAKES WERE TRYING TO WORK BUT THEY DID NOT ENGAGE. I THEN CHECKED TO SEE IF THE LANE TO MY RIGHT WAS CLEAR. WHEN I SAW THAT IT WAS, I TRIED TO STEER INTO IT BUT MY CAR WOULD NOT STEER AND I CRASHED INTO THE SECOND STOPPED CAR AND IT IN TURN HIT THE CAR IN FRONT OF IT. THE FRONT PASSENGER IN EACH OF THOSE TWO CARS WENT TO GET CHECKED OUT AT THE HOSPITAL. I WAS 33 WEEKS PREGNANT AT THE TIME AND SPENT THE NIGHT IN THE HOSPITAL TO MONITOR MY BABY. *TR
Aug 22, 2014
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE BRAKES FAILED, CAUSING THE VEHICLE TO MOVE FORWARD. IN ADDITION, WHILE THE BRAKE PEDAL WAS APPLIED FIRMLY THE VEHICLE THE CRASHED INTO ANOTHER VEHICLE. NO ONE WAS INJURED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER COULD NOT FIND AN ISSUE WITH THE BRAKING SYSTEM. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Feb 21, 2013
ELECTRICAL SYSTEM,SEATS
3 complaints
On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast Distributor group. I find this ludicrous as all the vehicles were made at the Georgetown, Kentucky plant. I simply want the remedy that Southeast Toyota Distributors gave their customers: Removal of bad heating unit, return of $115.88 charge of confirmation, and a return of the accessory charge I paid in December 2009. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mar 30, 2023
The heated seat on the driver side is creating a burning smell. I have read about numerous other issues with this model that have had recalls but not mine. This seat is still in tact and available for full inspection upon request. This is a major safety issue that is known about but not addressed. Major fire risk putting anyone inside vehicle in danger. I have a 2 year old daughter and if I didn’t have a lot of electrical and vehicle knowledge I could have easily left the heated seat on not knowing and caused a major risk for my entire family. Toyota needs to add the rest of the vehicles that have these issues into the recall. I have not taken into dealer yet just informed my wife not to use heated seat. I plan to take in soon to dealer but with a known issue it should be covered by a recall and not out of pocket. No police, insurance or manufacture have inspected yet. No warning lights on at all.
Jan 14, 2023
DISTINCT SMELL OF OZONE / BURNING ELECTRICAL COMPONENT WAS NOTICED IN THE CABIN WHILE DRIVING ON A COLD DAY. PULLED OFF THE ROAD TO SAFETY AND INVESTIGATED FURTHER. AFTER CYCLING POWER SEVERAL TIMES, THE BURNING SMELL WAS VERIFIED TO BE COMING FROM THE DRIVER'S SEAT HEATER. SEAT HEATER TURNED OFF TO PREVENT POSSIBLE FIRE AND WILL BE EXAMINED BY A LOCAL BODY SHOP IN A FEW DAYS TO PINPOINT THE FAULT. *TR
Feb 01, 2017
STRUCTURE
3 complaints
WHILE ENTERING THE INTERSTATE I WAS APPROACHING ABOUT 60 MPH WHEN ALL OF A SUDDEN I HEAR A VERY LOUD POP! I WAS STARTLED THINKING SOMEONE HAD SHOT A GUN! IT CAUSED ME TO SLOW DOWN AND TO ALMOST BE REAR ENDED. I LOOKED UP TO FIND MY SUNROOF HAD EXPLODED FOR NO APPARENT REASON. *TR
Apr 25, 2013
I WAS DRIVING AT ABOUT 45 MPH AND WINDSHIELD JUST CRACKED WITHOUT ANYTHING BEING THROWN AT OR ANY ROCK AND DEBRIS HIT. IT IS A ABOUT 4 FEET CRACK. MANY GLASS EXPERTS AGREE THAT IT IS A MATERIAL DEFECT. TALKED TO TOYOTA DELEAR AND THEIR POSITION IS IT CASUED DUE TO ROCK/DEBRIS HIT. *TR
Oct 15, 2012
2 WEEKS AFTER BUYING A 2010 TOYOTA VENZA THE SUNROOF EXPLODED WITH NO REASON. THERE WAS NO SCRATCH MARKS. IT WAS SOMETHING FROM INSIDE OUT. IN MY OPINION IT WAS CAUSED BY THE HEAT. THE CAR WAS PARKED OUTSIDE EXPOSED TO SUN ALL DAY. TOYOTA AT FIRST REFUSED TO PAY THE REPAIR. BUT NOW THEY ARE REPLACING THE SUNROOF BUT STILL WITHOUT CHECKING THE REASON FOR THE INCIDENT. THE NOISE WAS SO STRONG AND COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
Apr 12, 2010
VISIBILITY/WIPER
2 complaints
THE SUN VISOR ON BOTH WINDOWS KEEP FALLING DOWN INTO THE FIELD OF VIEW AND WILL NOT STAY UP. ONE VISOR NOW HAS A NOTICEABLE BUMP BY THE CONNECTOR TO THE CEILING, THE VISOR WILL FALL CONSTANTLY REGARDLESS OF IT IN MOTION OR STATIONARY.
Apr 02, 2017
DRIVER SIDE SUN VISOR HANGS AND WONT GO BACK UP. *TR
Nov 05, 2013
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
ON MY 2010 TOYOTA VENZA, MY WIFE INJURED HER HAND WHEN SHE WAS CLOSING THE TAILGATE AND THE POWER MOTOR WHICH PULL THE TAILGATE SHUT TRAPPED HER HAND UNDER PRESSURE BETWEEN THE TAILGATE AND THE FLOOR OF THE CAR. SHE NEEDED ME TO RELEASE THE TAILGATE TO FREE HER HAND. PRESSURE INJURY TO HAND. *TR
Dec 25, 2010
TOYOTA VENZA. THE REAR HATCH IS AUTO OPEN/CLOSE. USING THE AUTO CLOSING BUTTON ON THE DASH OF THE VEHICLE, I INITIATED THE CLOSE SEQUENCE. THE REAR HATCH STARTED TO CLOSE NORMALLY, THEN IT "SLAMMED SHUT" WITH ENOUGH FORCE TO CAUSE SERIOUS INJURY TO ANYONE UNDER THE HATCH. SUBSEQUENT ATTEMPTS AT OPENING OR CLOSING THE HATCH RESULTED IN A "STUTTER" EFFECT WHICH REQUIRED ME TO CLOSE THE HATCH MANUALLY. I TOOK THE CAR TO THE DEALER. THEY TOLD ME THAT I SHOULD NOT SLAM THE HATCH SHUT. I HAVE NEVER SLAMMED THE HATCH, I ALWAYS USE THE BUTTON ON THE DASH OR THE KEY FOB TO OPEN/ CLOSE THE HATCH. THE ROD IS NOW BENT THAT HOLDS THE HATCH OPEN. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN WHEN I AM UNDER THE HATCH. THIS COULD RESULT IN THE LOSS OF A LIMB IF CIRCUMSTANCES WERE CORRECT. *TR
Jul 01, 2010
EQUIPMENT
2 complaints
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED WHEN UTILIZING THE RADIO DURING DAYLIGHT, HE WAS UNABLE TO SEE THE STATIONS DUE TO LIMITED ILLUMINATION. THE DEALER ADVISED HE WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER ADVISED THAT IF HE WOULD SHUT OFF THE HEADLIGHTS, THE RADIO LIGHTS WOULD INTENSIFY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 700.
Aug 04, 2010
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT THE RADIO GOT HOT UP 145 DEGREES. THE CONTACT TOOK THE VEHICLE TO A DEALER TWICE. THE DEALER REPLACED THE RADIO BUT THAT DID NOT REMEDY THE ISSUE WITH THE TEMPERATURE OF THE RADIO. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER INFORMED THE CONTACT THERE IS NOTHING THEY CAN DO. THE CONTACT STATED THIS IS A SAFETY ISSUE BECAUSE THE RADIO COULD CAUSE A FIRE. THE FAILURE MILEAGE WAS 1,050.
Mar 05, 2010
ELECTRICAL SYSTEM,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the purge valve were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Oct 10, 2025
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
When I open the driver's side when car running, the check SRS airbag system warning light comes on. It also comes on if I start car with door open.
Jul 08, 2024
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
Driving local freeway, 65 degrees and sunny, light traffic.... Loud impact sound but no cars in our immediate vicinity, nothing in the roadway. Once stopped, examined car and found the large panoramic sunroof had spontaneously exploded. Sunroof cover was in place so no glass fell into passenger compartment, thankfully. Pictures available. No inspection by dealer or insurance. No prior indications of any issues. No weather extremes at the time. No impact from any external or internal object could be found. Remaining glass in sunroof bulges upwards slightly
Sep 02, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
When coming to a faster stop, vehicle stalls entire system shuts off. Happened before when driving. Lucklily was not in a place to wreck.
Jan 28, 2022
VISIBILITY
1 complaint
2010 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO LOUD CRACKING AND POPPING SOUNDS IN ROOF. *LD *JS
Aug 14, 2020
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
WATER LEAK FROM PANORAMIC SUNROOF WHEN IT RAINS. SIDE PILLAR POSTS. HAVE READ SEVERAL REVIEWS INCLUDING: SHORTED OUT THE POWER WINDOW CONTROLS, OWNERS HAD TO DISMANTLED MOONROOF ON THEIR OWN TO ADD SEALANT OR GLUE. THIS SHOULD BE TOYOTA'S RESPONSIBILITY AS A FACTORY ISSUE. DEALERS ARE NOT TAKING RESPONSIBILITY FOR IT. ISSUE HAS BEEN GOING ON FOR ABOUT 2YRS BUT I JUST FOUND OUT I COULD MAKE COMPLAINT HERE. PLEASE ASSIST. *TR
May 29, 2020
STEERING,SEATS
1 complaint
THERE IS A RATTLE IN THE STEERING COLUMN WHEN TURNING IT ON UNEVEN ROADS. ALSO, THE DRIVERS SEAT SMELLS LIKE IT'S BURNING WHEN THE SEAT HEATER IS ON.
Feb 06, 2020
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
UPON STARTUP AND IN MOVEMENT, WARNING DASH LIGHTS COME ON. INDICATING CHECK ENGINE AND TRACTION CONTROL, SIMULTANEOUSLY AND REMAIN ON. RETURN TO AUTHORIZED DEALER, DIAGNOSTIC COMPLETE. 02 SENSOR BANK 1&2 CORRECTED. PROBLEM HAS RETURNED.
Sep 06, 2019
STEERING,ELECTRICAL SYSTEM,WHEELS
1 complaint
THE ELECTRICAL IN MY CAR FLICKERS OFF AND ON THE DOME LIGHTS MY HEADLIGHTS MY LICENSE PLATE LIGHTS FLICKER OFF AND ON ALL THE TIME NOW MY DRIVER VISOR LIGHT WILL NOT COME ON WHEN I AM DRIVING IN MOTION I CAN HEAR SOMETIMES THEY SQUEAKING NOISE SOMETIMES I GRINDING NOISE AND I FEEL LIKE MY CAR IS GOING ALL OVER THE PLACE MY TIRES ARE BEING WORN OUT WAY MORE THAN THEY SHOULD I WAS TOLD MY STRUTS WERE LEAKING AND THEN I WAS TOLD I WOULD THEY WERE NOT I DON'T KNOW BUT AT TIMES I DO NOT FEEL SAFE DRIVING IN THIS CAR AND FOR SOME REASON I HAVE TO KEEP CHANGING MY BRAKES ALMOST EVERY 5 MONTHS 6 MONTHS OR SO THEY NEED TO BE CHECKED BECAUSE MY BRAKES WILL FEEL LIKE THEY ARE GOING OUT BUT I DO HAVE BRAKE PADS ON THEM STILL BUT IN ORDER FOR MY CAR NOT TO MAKE CERTAIN NOISES OR DRIVE SOMETIMES A CERTAIN WAY I NEED TO PUT BRAND NEW PADS ON EVEN THOUGH I HAVE NEW PADS ON ALREADY
Apr 27, 2018
EXTERIOR LIGHTING
1 complaint
HID BALLAST MALFUNCTION FOR BOTH HEAD LIGHTS AT THE SAME TIME. HEADLIGHTS SHUTTING OFF COMPLETELY WHILE DRIVING NO MATTER WHAT SETTING THE SELECTOR SWITCH IS ON. VEHICLE WAS IN MOTION AND STATIONARY ON THE HIGHWAY, SIDE ROAD, NEIGHBORHOOD, TURNING, DRIVING STRAIGHT FORWARD DURING ANY OF THE TIMES IN WHICH THE HEADLIGHTS RANDOMLY TURN OFF. THIS HAS BEEN OCCURRING SINCE THE BEGINNING OF JULY 2016 AND STILL OCCURS TO THE PRESENT DATE. NO KNOWN "PROBLEM" FOUND WITH THE VEHICLES ELECTRICAL SYSTEM.
Aug 23, 2016
STRUCTURE,VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED. THE CONTACT DOWNSHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. THE CONTACT COASTED TO A STOP LIGHT INTERSECTION, BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. THE VEHICLE STALLED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE SERVICE REPRESENTATIVE INFORMED THE CONTACT THAT THERE WAS A FAULTY FLOORMAT INSTALLED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/14/16*LJ *TR
Feb 29, 2016
EXTERIOR LIGHTING,WHEELS
1 complaint
OUR 2010 TOYOTA VENZA IS EXPERIENCING AN INTERMITTENT LEFT HEAD LAMP FAILURE. WHEN THE BULB WAS TESTED IT OPERATED FINE THE LIGHT WILL GO ON AFTER MUCH PLAYING WITH THE SWITCH. THIS PROBLEM HAS ONLY GOTTEN WORSE OVER THE PAST FEW WEEKS. THIS IS CLEARLY A HEALTH AND SAFETY ISSUE.
Oct 14, 2015
UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
WINDOW HAS SHATTERED. AS PER THOSE RECENTLY BEING SHOWN ON NATIONAL TELEVISION .
Aug 08, 2015
STEERING
1 complaint
TL* THE CONTACT OWNS 2010 TOYOTA VENZA. THE CONTACT STATED THAT A RATTLING NOISE WAS COMING FROM THE STEERING COLUMN WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 64,000.
May 14, 2014
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
IT WAS AROUND 10:30AM AND I WAS ON MY WAY TO WORK. DRIVING ON A LOCAL ROAD AND THE BRAKE LIGHT, ABS AND STABILITY LIGHTS CAME ON. I PULLED OVER AND TURNED OFF THE CAR. PRESSED ON THE PARKING BRAKE RELEASED IT AND THEN RE-STARTED THE CAR AND ALL THE WARNING LIGHTS WENT OFF. ABOUT 5 MILES LATER THE LIGHTS CAME ON AGAIN AND NOW THEY LIGHT UP AS SOON AS THE CAR IS STARTED. *TR
May 13, 2014
VISIBILITY,STRUCTURE
1 complaint
I WAS DRIVING MY VEHICLE TO WORK WITH THE SUNROOF CLOSED AND THE SUN VISOR OPEN WHEN SUDDENLY I HEARD A LOUD BANG, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. IT SCARED ME AND NEARLY CAUSED ME TO RUN OFF THE ROAD; THANKFULLY THERE WERE NO OTHER CARS ANYWHERE NEAR ME. I AM CERTAIN IT WASN'T HIT BY A ROCK OR SOMETHING AS THERE WERE NO CARS IN FRONT OF ME AND ALSO I WASN'T NEAR ANY OVERPASSES. UPON RESEARCH, THIS ISSUE SEEMS TO BE COMMON WITH TOYOTA, SO I CONTACTED TOYOTA MOTOR CORPORATION THROUGH THEIR CUSTOMER SERVICE LINE. AFTER A COUPLE FOLLOW UP CALLS, TOYOTA BASICALLY SAID IT WAS NOT THEIR PROBLEM AND NOTHING THEY COULD DO. I'M LUCKY THIS DIDN'T CUT ME UP OR CAUSE ME TO CRASH. HOPEFULLY THIS DOESN'T KEEP HAPPENING. *TR
Mar 18, 2014
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
1 complaint
ON OCTOBER 20, 2012, MY WIFE CAME HOME FROM WORK AND STATED THAT THE BRAKES WERE NOT WORKING PROPERLY (I.E. BRAKE PEDAL DROPPED ALMOST TO THE FLOOR AT TIMES AND BRAKES DID NOT ENGAGE PROPERLY) ON OUR 2010 TOYOTA VENZA AND THAT A MESSAGE WAS ILLUMINATED IN THE CENTER CONSOLE COMPUTER SYSTEM THAT STATED, "BRAKE SYSTEM FAILURE. CONTACT YOUR DEALERSHIP IMMEDIATELY!". I CONTACTED THE DEALERSHIP, INFORMED THEM THAT THE BRAKES WERE NOT WORKING CORRECTLY AND OF THE ILLUMINATED MESSAGE, AND WAS INSTRUCTED TO BRING THE VEHICLE INTO THE DEALERSHIP. I DROVE THE VEHICLE INTO THE DEALERSHIP AND ON THE WAY THE BRAKE SYSTEM OCCASIONALLY DID NOT ENGAGE PROPERLY AGAIN (2ND TIME IN SAME DAY). I MANAGED TO CAUTIOUSLY DRIVE TO THE DEALERSHIP AND INFORM THE DEALERSHIP THAT I DID NOT WANT THIS VEHICLE BACK UNTIL THEY WERE ABLE TO IDENTIFY THE CAUSE OF THE PROBLEM AND FIX THE PROBLEM. ON THE SAME DAY, I WAS INFORMED THAT THE MECHANIC FLUSHED THE BRAKE SYSTEM, TOOK THE VEHICLE FOR A TEST DRIVE, AND THE VEHICLE'S BRAKE SYSTEM FAILED FOR A THIRD TIME. I OBSERVED THE MECHANIC PLUG HIS DIAGNOSTIC LAP TOP INTO OUR VEHICLE AND HE WAS UNABLE TO FIND ANY STORED ERRORS IN THE COMPUTER SOFTWARE (DESPITE THE FACT THE VEHICLE'S BRAKE SYSTEM FAILED 3 TIMES ON DIFFERENT OCCASIONS FOR 3 DIFFERENT PEOPLE ON THE SAME DAY). THE DEALERSHIP WAS UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM, SO ON OCTOBER 22, 2012 THEY CONTACTED TOYOTA CORPORATE'S ENGINEERING DEPARTMENT FOR GUIDANCE. CORPORATE INSTRUCTED THE DEALERSHIP TO REPLACE THE MASTER CYLINDER AND THE ABS ACTUATOR. THE DEALERSHIP REPLACED THESE PARTS, CONDUCTED A TEST DRIVE, AND RELEASED THIS UNSAFE VEHICLE TO MY WIFE ON OCTOBER 23, 2012 NEVER STATING WHAT CAUSED THE REPEATED BRAKE FAILURE. ON OCTOBER 26, 2012, THE BRAKE SYSTEM AGAIN AND WAS THE CAUSE OF AN ACCIDENT. A FORMAL COMPLAINT WAS FILED WITH TOYOTA CORPORATION AND THEY ARE DENYING LIABILITY. *TR
Dec 13, 2012
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
PARKED THE CAR, LOCKED IT. ABOUT A MINUTE LATER NOTICED SMOKE, THEN FIRE, VERY INTENSE. THE ENTIRE ENGINE COMPARTMENT WAS DESTROYED (RADIATOR MELTED), FRONT TIRE BURNED, AND THE FIRE DAMAGED DASHBOARD AND INTERIOR AS WELL. A CAR PARKED NEARBY WAS ALSO SCORCHED. *TR
Nov 28, 2012
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL FAILED. THE VEHICLE STABILITY CONTROL SYSTEM WOULD ENGAGE WHEN MAKING TURNS AND THE VEHICLE WOULD BEGIN TO PULL OFF OF THE ROADWAY. IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON EIGHT OCCASIONS, WHERE THEY WERE UNABLE TO REMEDY THE FAILURE. THE VEHICLE STABILITY CONTROL SENSOR WAS REPROGRAMMED AND REPLACED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 1,400 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 09/02/11*LJ THE CONSUMER STATED WHILE DRIVING, THE VSC LIGHT ILLUMINATED AND THERE WAS A DRAGGING SOUND. THE VEHICLE THEN PULLED BACK IN THE OPPOSITE DIRECTION. AT TIMES, THE VSC LIGHT WOULD STAY ON FOR A WHILE AND THEN GO OFF, OTHER TIMES IT WOULD STAY ON AND THE MASTER WARNING LIGHT WOULD ILLUMINATE. THE ABS WOULD ENGAGE AND THE VEHICLE WOULD OVER CORRECT. UPDATED 09/14/11*JB
Jul 19, 2011
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT WAS DRIVING 25 MPH WHEN THE BRAKES FAILED. THE BRAKE PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD WITH THE ILLUMINATION OF THE BRAKE WARNING LAMP. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS A PROBLEM WITH THE PEDAL AND THE SENSOR COMMUNICATING. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WOULD CONTACT THE DEALER AND SEND AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,000. THE CONSUMER STATED WHEN SHE APPLIED THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE. THE ONLY WAY TO BRING THE VEHICLE TO A STOP WAS TO PUMP THE BRAKES. THE CONSUMER STATED THE ABS LIGHT AND TRACTION CONTROL LIGHTS ILLUMINATED. A MESSAGE THAT READ CHECK CVS ILLUMINATED FOLLOWED BY ANOTHER MESSAGE THAT READ BRAKING SYSTEM FAILURE. THE DEALER STATED THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY PEDAL AND SENSOR. THE PART FINALLY ARRIVED AT THE DEALER TWO WEEKS LATER. HOWEVER, THE PROBLEM RESURFACED AGAIN WHILE THE CONSUMER WAS DRIVING. UPDATED 10/26/11
Apr 18, 2011
LATCHES/LOCKS/LINKAGES
1 complaint
WHEN MANUALLY CLOSING THE REAR HATCH DOOR LATCH ON THE 2010 TOYOTA VENZA IT AUTO SHUTS AND CAN CAUSE OBJECTS, INCLUDING MY FINGERS, TO BE CAUGHT. IT IS EQUIPPED WITH THE POWER CLOSE FEATURE BUT WHEN YOU CLOSE IT MANUALLY, IT OVERRIDES THE SENSORS THAT WOULD STOP THE CLOSING MECHANISM. I RECENTLY INSTALLED A CARGO MAT AND WHEN MANUALLY SHUTTING THE REAR HATCH DOOR, MY FINGERS WERE CAUGHT BETWEEN THE DOOR AND THE CAR HATCH. IT SHUT FULLY AND CAUGHT ALL 8 FINGERS AND THERE WAS NO OVERRIDE MECHANISM TO STOP THIS FROM OCCURRING. I HAD TO CALL FOR ASSISTANCE AND MY WORRY IS THAT CHILDREN OR ANIMALS WILL EASILY BE CAUGHT AND SEVERE INJURIES WILL BE INCURRED. I REPORTED THIS TO MY LOCAL TOYOTA DEALERSHIP AND THEY ARE WORKING ON A RESOLUTION, BUT THIS SEEMS TO BE A VERY PROBLEMATIC FEATURE THAT SHOULD BE RESEARCHED AND ENHANCED FOR SAFETY REASONS. *TR
Jan 26, 2011
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ON SEPTEMBER 14, 2010 MY HUSBAND AND I WERE DRIVING OUR 2010 TOYOTA VENZA ON RTE. 19S, IN FAYETTE, WEST VIRGINIA. WE ACCELERATED OUR VENZA TO MATCH ONGOING TRAFFIC SPEEDS, WHEN THE THROTTLE STUCK WIDE OPEN AND WAS INCREASING IN SPEED. I STEPPED ON THE BRAKES, WHICH FAILED TO RESPOND. I THEN CHECKED THE CRUISE CONTROL, TO SEE IF I HAD INADVERTENTLY ENGAGED IT, BUT I HAD NOT. I THEN STARTED TO PUMP THE ACCELERATOR PEDAL WITH EXTREME FORCE, AND AFTER NUMEROUS PUMPS, THE THROTTLE DISENGAGED. AS SOON AS IT WAS SAFE, WE PULLED OVER TO THE SIDE OF THE ROAD, AND CALLED OUR DEALERSHIP, COURTESY TOYOTA. THEY INSTRUCTED US TO CALL 1(800)331-4331 TO REPORT THE INCIDENT AND HAVE THE VEHICLE TOWED TO THE NEAREST TOYOTA DEALER. THE CAR WAS BROUGHT TO L&S TOYOTA CITY IN BECKLEY, WV, WHERE THEY PROCEEDED TO PERFORM AN UNINTENDED ACCELERATION INSPECTION, BUT THE TECH WAS UNABLE TO DUPLICATE THE ISSUE. THEY PERFORMED THE RECALL OF THE PEDAL RESHAPING, WHICH WE HAD NOT BEEN PREVIOUSLY NOTIFIED OF, AND CLEARED THE VEHICLE FOR RELEASE TO US, AT THIS TIME, AND ADVISED US THAT IF THIS SHOULD REOCCUR, TO SHIFT THE VEHICLE INTO NEUTRAL AND SLOW THE CAR BY BRAKING. THE ISSUE WAS NOT RELATED TO THE PEDAL SHAPE OR THE DRIVER MAT, AND WAS IN FACT A COMPUTER ANOMALY. WHEN THE ANOMALY OCCURRED, IT FROZE THE THROTTLE AND BLOCKED THE BRAKING SYSTEM.. FURTHER MORE, THE IDEA TO SHIFT INTO NEUTRAL IS UNSAFE, AS THERE WERE NO BRAKES TO SLOW THE VEHICLE TO A STOP AND WOULD CONTINUE TO COAST ONWARD AT AN UNCONTROLLABLE VELOCITY. I EXPECT THAT TOYOTA COMPANY KNOWS THE DEFECT LIES IN THE COMPUTER CONTROL SYSTEM, BUT MAY WELL BELIEVE THE COST OF CLAIMS AND HUMAN LIVES IS CHEAPER THAN FIXING THE VERY REAL PROBLEM. WE PURCHASED THE TOYOTA VENZA MARCH 30, 2010 AND WERE ASSURED THAT, AT THAT TIME, THERE WERE NO RECALLS FOR IT. THE RECALL FOR OUR VENZA WAS ISSUED MARCH 16, 2010, WHICH HAD NOT BEEN PERFORMED ON OUR CAR, AND WE HAD NOT BEEN AWARE OF ONE UNTIL OUR VERY TRAUMATIC EXPERIENCE OCCURRED. *TR
Sep 19, 2010
SEAT BELTS
1 complaint
SEATBELT OF 2010 TOYOTA VENZA GOT CAUGHT AROUND MY 3 YEAR OLD'S NECK. SEATBELT WOULD NOT GIVE SLACK TO REMOVE AND TIGHTENED AS IT RETRACTED BACK INTO DOOR. HAD TO CUT SEATBELT IN ORDER TO REMOVE FROM CHILD'S NECK. *TR
Jun 14, 2010
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
2010 TOYOTA VENZA SUDDEN ACCELERATED*CW THE CONSUMER MOVED INTO THE LEFT TURNING LANE AT A FOUR-WAY STOP LIGHT TO MAKE A LEFT TURN. HE SLOWED DOWN TO MAKE THE TURN; AND AFTER MAKING THE TURN, HE THEN DEPRESSED THE ACCELERATOR TO PROCEED AND THE VEHICLE APPEARED TO SHIFT INTO NEUTRAL AND THE ENGINE REVVED. THE CONSUMER THEN APPLIED THE BRAKES, BUT WHEN HE DID THEY DID NOT WORK AND THE ABS LIGHT ILLUMINATED. THE CONSUMER PANICKED AND THEN APPLIED THE ACCELERATOR AGAIN AND THE ENGINE REVVED AS IF IT WERE IN NEUTRAL. THE TRANSMISSION DID ENGAGE, BUT IT FELT AS THOUGH IT WAS SLIPPING. THE CONSUMER ALSO STATED WHILE BACKING OUT OF THE GARAGE, HE HAD TROUBLE BRAKING AND THE ABS LIGHT ILLUMINATED. HE HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE.*JB
Mar 10, 2010
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
MY FOOT WAS ON THE BRAKE AND NOT ON THE GAS PEDAL; I WAS COASTING AT A VERY LOW SPEED WITH THE NATURAL FORWARD MOVEMENT OF THE CAR CARRYING ME INTO THE GARAGE (MY DRIVEWAY IS ONLY ABOUT TWO-CAR-LENGTHS LONG). AS I NEARED THE GARAGE DOOR, NOW HALFWAY OPEN, MY CAR SUDDENLY REVVED TO A HIGH SPEED AND WAS HEADED STRAIGHT TOWARD SMASHING INTO THE GARAGE DOOR. AS I SAID, MY FOOT WAS ON THE BRAKE AND SO I THEN PUT THE OTHER FOOT ON THE BRAKE AS WELL. THEN, I SLAMMED THE CAR INTO NEUTRAL AND HEARD THE ENGINE JUST REV AT A VERY HIGH SPEED. THE SUA SEEEMED TO HAPPEN AS I PUSHED THE BUTTON ON THE DOOR OPENER UPDATED 4/7/2010 *CN THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION. THE DEALER CLAIMED THE FLOOR MAT WAS THE CAUSE. UPDATED 06/04/10
Mar 03, 2010
SERVICE BRAKES, HYDRAULIC
1 complaint
THIS PROBLEM WHICH I HAVE NOTICED IN MY NEW 2010 TOYOTA VENZA IS SIMILAR TO THE PROBLEM BEING REPORTED IN THE 2010 PRIUS WITH THE ANTI-LOCK BRAKE SYSTEM. WHAT I HAVE OBSERVED IS FREQUENT JERKS WHICH CAN BE TERMED AS INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF BRAKES ON SLICK ROAD. THIS HAPPENED ON THE DAY WHEN IT SNOWED HERE IN COLUMBUS OHIO THIS JANUARY. I DO NOT RECALL THE EXACT DATE BUT THERE RESULT OF THE ACTION OF APPLYING BRAKE DID NOT IMMEDIATELY STOP THE CAR AND RESULTED IN A DRAG. SURPRISINGLY, THE JERKS ON APPLICATION ON THE BRAKE SHOCK ME AND I FELT AS IF THERE WAS SOMETHING WRONG WITH THE BRAKING SYSTEM. I AM NOT CERTAIN IF THIS IS A PROBLEM THAT IS EXACTLY SIMILAR TO WHAT PEOPLE HAVE BEEN COMPLAINING WITH 2010 PRIUS BUT 2010 VENZA IS A NEW MODEL OF CARS INTRODUCED BY TOYOTA IN THE LAST YEAR AND I AM SUSPECTING THIS COULD BE THE ISSUE. I WILL MAKE A VISIT TO THE DEALERSHIP THIS WEEKEND TO DISCUSS THIS ISSUE ALONG WITH THE RECALL OF THE FLOOR MAT BUT I AM HOPING THIS IS NOT OVERLOOKED. *TR
Feb 04, 2010
Frequently Asked Questions
How many problems does the 2010 TOYOTA Venza have?
The 2010 TOYOTA Venza currently has 78 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 TOYOTA Venza?
The most common problems reported for the 2010 TOYOTA Venza are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 TOYOTA Venza problem data come from?
All problem and complaint data for the 2010 TOYOTA Venza comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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