How many problems does the 2020 ACURA RDX have?

The 2020 ACURA RDX currently has 285 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 ACURA RDX?

The most common problems reported for the 2020 ACURA RDX are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 ACURA RDX problem data come from?

All problem and complaint data for the 2020 ACURA RDX comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2020 ACURA RDX Problems

UNKNOWN OR OTHER

60 complaints

The rear window shattered when the front passenger door was closed. Research confirms this is a known defect and has occurred with numerous other owners, even while driving. The vehicle was taken to the dealer who refused to repair, stating my vehicle wasn't included in TSB 22-014. The vehicle VIN is included in TSB 22-014. The window was repaired out of pocket with another company. There was no warning. This occurred on 12/15/2025.

Dec 18, 2025

Rear Hatch Window shattered sitting in driveway. This is a known issue and tons of people have reported it. There is many groups on facebook documenting the issue.

Dec 06, 2025

The rear window shattered when bringing it in from the colder weather to a garage. There was no impact, nor was the rear door used. The car was brough to the garage from being outside at 9 pm on 12/1. When we got in the car on 12/2 at 11:30 am, the rear window was shattered. There is no evidence of forced entry, just shattered glass on the inside. The repair is going to cost $627 The car rental is around $80

Dec 02, 2025

I was just leaving from work to home as soon as I entered in my car, I saw a big hole in my rear windshield( back glass) and it seems like whole glass shattered.

Nov 09, 2025

1/2020 and 11/2025 rear window spontaneous broke / blew up while turning car on.

Nov 05, 2025

+ 55 more complaints for this component

VISIBILITY/WIPER

51 complaints

On November 22, 2025, at approximately 10:30 a.m., I visited Chandler Mall and remained there for about an hour and a half. When I returned to my vehicle and began backing out of the parking space, I noticed that my rear window was completely shattered. I immediately put the car back in park and got out to inspect the damage. Pieces of glass along the edges of the window were continuing to fall. There were no signs of vandalism—no rocks, objects, or visible fingerprints. I filed a report to determine whether security cameras may have captured any incident that could have caused the rear windshield to break, but so far no suspects have been identified. I am now waiting for the replacement part and an installation appointment with Safelite. Based on others’ experiences, some people have reported hearing loose glass inside the trunk door after similar issues, which is discouraging. I am hoping to have the rear windshield replaced without further problems or risk of future shattering.

Dec 06, 2025

Drove vehicle to work in the morning and had the front and rear defroster on (they turned on automatically due to exterior temperatures when I used autostart on my AcuraLink app). When I got to work, I parked my vehicle and had no issues at that point. But, in the afternoon when I came out to my car the rear window had spontaneously combusted. There were no obvious signs of damage, nothing on the ground that would have fallen, and nothing around. When I got home I did some searching and found that Acura is aware of this issue and had issued a TSB to fix the windows, but that they are no longer doing so under warranty. The TSB is related to the window defogger, which can apparently malfunction and overheat, causing thermal contraction/expansion to break the glass. I had glass all over the inside of my car. Imagine if I were driving it and it exploded, it could have harmed me or worse - I could have been so surprised/startled that I swerved and wrecked, possibly harming others as well. This is a disaster. There's no recall on this? There's no requirement to continue to fix a well-known problem spanning several years (2019-2023 I believe)? They are just replacing the window and apparently, some of the windows being used still have the defective defogger. I'm lucky to be alive and typing this.

Dec 04, 2025

Spontaneous rear tailgate shattered glass while parked. Yes, available for inspection. If I had driven the vehicle off the lot, I could have had flying glass to the vehicle behind me. Yes, the vehicle was immediately taken into the dealership & awaiting repairs. Vehicle has been inspected by Acura dealer. No, there were no signs of the problem prior to failure.

Dec 04, 2025

Rear windshield broke with out any impact.

Oct 18, 2025

While at work the rear windshield exploded. I had the workplace look at their camera's. They said that it looked normal, no one drove next to my car and it was by itself.

Sep 25, 2025

+ 46 more complaints for this component

ENGINE

21 complaints

Re: NHTA recall 23V-858 This particular recall has been active since 12-18-2023. I have checked with my local dealership, Scanlon Acura in Ft Myers, FL, to arrange for a repair several times. Each time I have been told that they do not have the part. On Friday, 12-6-2024, a spoke to a service representative at the dealership. He advised me that they did have the part and scheduled an appointment to replace the defective part on Monday, 12-9-2024. When I arrived at the dealership, I was told that they did not have the part. Something is not right here. I suspect that the dealership does not want to replace the part because it is time-consuming, expensive, and represents an action where they do not receive enough compensation. This recall has been active for nearly a year, and NHTSA should intervene to expedite this process in order to prevent possible car crashes and injuries.

Dec 09, 2024

Engine judders at 2k rpm around 60 mph. Car has 92k miles with timely documented service maintenance. Took car to the dealership and said there’s a head gasket leak on cylinder 4 and needs to be replaced. Contacted American Honda about the issue and they said they cannot cover the repair cost. They also don’t have the replacement part for the fuel pump recall for a long time as well.

Nov 21, 2024

The emission light flashes and puts the vehicle in "Limp mode." The speed is drastically reduced and won't exceed 30 mph. Horrify experience. The problem seems related to rain and acceleration. Now the car is towed. No warning before it happens. But the emission light was flashing afterward.

Apr 07, 2024

Driving about 75 (local speed limit) from College Station Texas to Plano, Texas over the Easter weekend and vehicle suddenly lost all power, check engine light illuminates, and I have to pull over. After several minutes, light is extinguished. Restarted vehicle and service engine light illuminates (B17). Had not been on before. I drove about 65 the remainder of the trip and took it to the Dealership in town. The incident can not be replicated per the shop. 22K miles.

Apr 10, 2023

The contact owns a 2020 Acura RDX. The contact stated that while driving at approximately 70 MPH, the vehicle went into limp mode and experienced unintended deceleration to 5 MPH with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,986.

Aug 19, 2022

+ 16 more complaints for this component

STRUCTURE

16 complaints

Back window shattered randomly.

Dec 16, 2025

This is the second time my rear windshield spontaneously blew out in cold weather after using the rear deicer. This is a known problem pursuant to Acura Service Bulletin 22-014. Instead of replacing the windshield with the. OEM, the component should be redesigned. and recalled.

Jan 24, 2025

Spontaneous rear window shattering twice. Danger to the driver and passengers.

Dec 18, 2024

The rear window spontaneously shattered while parked. I cut my hand when cleaning up the glass.

Nov 26, 2024

Injuries: 1

Good day, I bought this car at an auction in the USA, repaired it, and on [XXX], while driving without any foreign objects, the rear window burst, later I found out that this could be a factory defect in these models. Is it possible to receive any compensation from the official dealer for this event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 03, 2024

+ 11 more complaints for this component

FUEL SYSTEM, GASOLINE

16 complaints

The contact owns a 2020 Acura RDX. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump had fractured and failed to function as intended. The contact was advised to contact the local dealer. The vehicle was taken to the dealer, where it was confirmed that the fuel pump had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The manufacturer was not made aware of the issue. The failure mileage was approximately 53,000. The VIN was unavailable.

Sep 09, 2025

The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Mar 17, 2025

The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Feb 03, 2025

The contact owns a 2020 Acura RDX. The contact stated received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jan 06, 2025

The contact owns a 2020 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 26, 2024

+ 11 more complaints for this component

SERVICE BRAKES

16 complaints

The brake on the right and rear side of the car makes a lot of noise, as if something has come loose. Around 3 weeks ago the brake on the left and rear side of the car started to make a low frequency hum. The vehicle is taking longer to stop and I am afraid to brake hard since I think something will get disarmed on my rear wheels. I did some research online and several automotive industry testers and researcher mention and report this issue. For example: - Consumer Report: [XXX] - Kelly Blue Book: [XXX] - Car and Drive: [XXX] : [XXX] Thank you very much for reading this assessment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 04, 2023

I BOUGHT A BRAND NEW 2020 ACURA RDX. AFTER A FEW MONTHS, AT 1210 MILES I STARTED HEARING A SQUEALING, GRINDING NOISE WHILE APPLYING THE BRAKES UNDER MODERATE USE .THE BRAKES HAVE BEEN SERVICED OR REPAIRED 5 TIMES AT TWO DIFFERENT ACURA SERVICE CENTERS. THE NOISE SEEMS TO GO AWAY FOR A BIT BUT ALWAYS COMES BACK. ACURA CORPORATE HAS ADVISED FOR THESE MAKES AND MODELS THAT CAME OFF THE PRODUCTION LINE AT A CERTAIN TIME ALL HAVE THIS SAME ISSUE. THEY ARE SUPPOSEDLY WORKING ON A SERVICE BULLETIN TO FIX IT. THEY CLAIM THE NOISE IS NOT AN INDICATION OF ANY SAFETY CONCERN. MY NEW PREMIUM VEHICLE IS SITTING IN THE DRIVEWAY AS I HAVE CONCERNS DRIVING IT DUE TO CONTINUAL BREAKING NOISES. ACURA WAS WELL AWARE OF THESE ISSUES AND CONTINUED TO SELL THE VEHICLES TO CONSUMERS.

Mar 19, 2021

TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'S ISSUES. ISSUE OCCURS AT ANY RATE OF SPEED AND DISSIPATES, FOR MOST PART, AFTER DRIVING AWHILE BUT WILL RETURN WITHIN 30 MINUTES OF CAR-BEING TURNED OFF.

Dec 04, 2020

TYPICALLY ONLY IN COLD MONTHS, BRAKES SQUEAL EXTREMELY LOUDLY AND FEEL LIKE THEY ARE GRABBING, ESPECIALLY IF DOWNHILL (AND IT CAN BE AT LOW SPEEDS AND MINOR DECLINES). THE OCCURRENCE HAPPENED WITHIN 2-3 WEEKS OF PURCHASE AND WAS REPORTED TO DEALER. DEALER FOUND NO EVIDENCE OF ISSUES. TOLD TO REPORT TO CLIENT SERVICES AND WAS TOLD WORKING ON SOLUTION. NOW TOLD DEALER WILL NEED TO RESOLVE IF THERE'S ISSUES. ISSUE OCCURS AT ANY RATE OF SPEED AND DISSIPATES, FOR MOST PART, AFTER DRIVING AWHILE BUT WILL RETURN WITHIN 30 MINUTES OF CAR-BEING TURNED OFF.

Dec 04, 2020

THE FRONT AND/OR REAR BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN LIGHTLY APPLIED AT 15 MPH OR LESS. MY VIN DIDN'T MAKE IT ON THE PUBLISHED LIST BELOW, BUT I AM EXPERIENCING THE SAME ISSUES. PLEASE UPDATE THE SERVICE BULLETIN TO INCLUDE MY VIN: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10168081-0002.PDF

Nov 24, 2020

+ 11 more complaints for this component

VISIBILITY

13 complaints

The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was turned off and unoccupied, the rear glass exploded. The contact stated that there was a video of the failure showing that the windshield was not impacted by any objects for the rear glass to shatter. The vehicle was taken to a glass specialist, where the rear glass was replaced. The manufacturer was notified of the failure. The failure mileage was 25,000.

Mar 25, 2025

The contact owns a 2020 Acura RDX. The contact stated that after starting the vehicle, the vehicle started to warm up and the contact heard a loud pop coming from the rear glass. The contact stated that upon inspection, the contact became aware that the rear glass had shattered. No warning lights were illuminated. The contact called a glass repair company, and the glass was replaced. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

Jan 21, 2025

The contact owns a 2020 Acura RDX. The contact stated while driving 25 MPH, there was a popping sound coming from the rear of the vehicle and the contact became aware that the rear window glass had shattered. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall for the failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

Jan 15, 2025

The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked and turned off, it was later discovered that the rear liftgate window had shattered without impact. The cause of the failure was not determined and the window was later replaced by the local Satellite company. Approximately two years later while the vehicle was parked and turned off the failure reoccurred. The cause of the failures was not determined. The manufacturer and local dealer were notified of the failure. The vehicle was not yet repaired. The VIN was not available. The failure mileage was 60,000.

Dec 27, 2024

The contact owns a 2020 Acura RDX. The contact stated while entering the vehicle, the contact became aware that there was glass on the rear seat of the vehicle. The contact stated that the rear windshield had shattered without impact. A Police report was filed. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); however, the vehicle was not included in the TSB. The manufacturer was not notified of the failure. The failure mileage was 40,048.

Nov 21, 2024

+ 8 more complaints for this component

POWER TRAIN

9 complaints

Under full throttle acceleration while merging onto highway the car would not deliver power and the check engine started flashing. Pressing the accelerator did not make the car go. I had to pull over and stop the car. I turned it off and turned it back on and was able to drive away. Both times, the weather was very humid and I was merging on a ramp that had an uphill incline. This happened twice within a few days. The first time was on 3-MAY-2025 and the second time was on 5-MAY-2025

May 05, 2025

The contact owns a 2020 Acura RDX. The contact stated while driving 70 MPH and changing lanes, the vehicle decelerated with an unknown warning light illuminated. The contact attempted to accelerate; however, the vehicle failed to respond. The contact stated that after several minutes the vehicle started to operate as designed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 280,093.

Mar 02, 2023

The contact owns a 2020 Acura RDX. The contact stated while driving at 70 MPH in the rain, the vehicle upshifted and downshifted independently. The check engine warning illuminated. The vehicle continued to downshift. The accelerator pedal was depressed however, the vehicle failed to respond, and the vehicle continued to decelerate. The contact veered to the side of the roadway and parked the vehicle. The contact then turned off the vehicle for 30 seconds. The contact stated that as he restarted the vehicle, the check engine warning light was no longer illuminated. The vehicle then operated as needed while driving. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

Mar 28, 2022

Pulled out to pass and when I tried to accelerate, the engine basically died. It didn't turn off, but dropped to limp mode and the check engine light started flashing. Engine stayed in limp mode until being turned off and on again. In limp mode, car would not even go 10 mhp on even a slight uphill incline. Doubt it would have made it up more of a hill. This could be a huge safety problem if there had been more traffic. Acura is aware of the problem and says it is a design flaw with the turbo intercooler, but they don't have parts to fix it. They said pulling over and turning the car off for a minute and restarting it should fix the problem, which it did for me, but that isn't always safe to do. Acura also said it is out of warranty and I will have to pay for the repair out of pocket. Owners need to be aware their car could die unexpectedly when trying to accelerate and what to do to correct it, and Acura/Honda needs to recall and repair this!

Oct 20, 2021

When accelerating, my vehicle continues to have sudden deceleration, loss of power and stalls. While driving, the vehicle continues to have very sudden decelerate and loses power which is very dangerous given the volume and speed of other vehicles on the road. When driving steady for more than 30 minutes, you can hear the vehicle downshift or trying to go into another gear. It's only a matter of time before an accident happens if it has not yet already happened to someone else where life if not worth the risk.. Given the number vehicle owners who have had this same experience, I do not understand why this vehicle has not been recalled. It needs to be recalled as soon as possible before a life is involved. By the time the dealer checks for transmission issues, of course they do not find anything after a 10-minute drive which is very frustrating for the owner only to experience this issue over and over again! I am an unsatisfied and frighten by my experience. This issues also seems to be getting worse and worse!!!!!! No crash.....yet!

Aug 06, 2021

+ 4 more complaints for this component

UNKNOWN OR OTHER,VISIBILITY/WIPER

8 complaints

Open the driver door to start the Vehicle and while closing the door the Back windshield shatter.

Jan 25, 2025

I am submitting this formal complaint to report a recurring safety issue with my vehicle, a 2020 Acura RDX. Specifically, the rear window glass has unexpectedly shattered on two separate occasions without any apparent cause or external interference. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear window glass is the component that failed, and it is available for inspection upon request. How was your safety or the safety of others put at risk? The sudden shattering of the rear window glass posed a significant safety risk. Broken glass could have flown into my eyes or injured anyone near the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Acura is aware of this issue as it has been reported by other owners of similar models. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The police have inspected the vehicle following the incidents. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lamps, messages, or other symptoms prior to the failure. To provide more context: The first incident occurred during cold, snowy weather, which I initially suspected might be a contributing factor. However, the second incident took place during moderate weather conditions, eliminating extreme temperatures as a possible cause. Both times, the vehicle was stationary while I was inside my workplace, and surveillance footage confirmed that no individuals or external factors were near the vehicle. After researching this issue, I found that other Acura RDX owners, particularly models from 2019-2024, have experienced similar occurrences of rear window glass shattering without cause. Despite this, Acura has not issued a recall or provided guidance on resolving the issue. I urge the NHTSA to investigate this matter

Dec 31, 2024

Panoramic sunroof. Makes loud popping noises while going over uneven terrain such as speedbumps. I fear that this could result in breakage of the sunroof glass causing serious safety concerns to myself or other passengers. It would also make the vehicle susceptible to the elements.

Dec 16, 2024

The rear window shattered out of no ware when driving in cold conditions and the rear defroster was on.

Dec 08, 2024

Rear cargo glass spontaneously shattered while vehicle parked. This occurred between 1:45 pm-5:00 pm on a clear day with outside temperature of 65° Review of camera footage from neighboring building shows no evidence of impact by foreign object.

Mar 29, 2024

+ 3 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

7 complaints

On a long road trip ([XXX]) from Milwaukee, Wi to Bowling Green, Ky. and from From Bowling Green, KY to Orlando, FL. While driving from Bowling Green, KY about 8 hours into the drive, we were in a massive rain storm which started in Atlanta, GA. and did not end until we crossed into Florida. About 60 miles past the border of Florida traveling on [XXX], I needed to over-ride the cruise control traveling at about 80 mph and allow for a merging vehicle, so I pressed hard on the accelerator and the vehicle essentially shut off and the MIL was flashing. I was in the left lane (two lane highway at this point) traffic was moving quickly, but fortunately I was able to merge safely across traffic to the right shoulder without causing an accident because the vehicle was slowing at a rapid rate. The vehicle came to a stop on the shoulder with my wife and two kids freaking out. I shut off the vehicle, successfully restarted the vehicle and accelerated into traffic. Fortunately this did not happen in the mountain pass where there is no shoulder to pull into. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 22, 2024

We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.

May 18, 2023

While driving on I-95 north, the check engine light began flashing on and off. We had been driving in a thunderstorm for approximately 100 miles, when it began flashing. Then suddenly the car began slowing down. There was no response to repeatedly stepping on the gas pedal. As the car slowed down I was able to get over to the shoulder, and put the car in park. Again trying to get a response by stepping on the gas pedal, but there was no response. I shut the engine off, then restarted the car. The car ran fine, after I restarted it. I continued my drive from Florence SC to NY, and then returned from NY to Florida without any further incident.

Jul 23, 2022

While traveling to my dealer on interstate 69 in Indiana, in the rain, I had to accelerate to avoid a conflict with a truck. When I pushed the accelerator to the floor, the Check Engine Light came on and the car went into limp mode. I had to pull to the shoulder and restart the car to continue. The dealer provided me a loaner 2021 Acura RDX, VIN #5J8TC2H5XML023677 with 740 miles on the odometer, which experienced the same phenomena, Check Engine Light coming on in the rain under acceleration, when I was attempting to merge onto Interstate 69 at Illinois road in Indiana. Pulling over to restart the engine allowed me to continue.

May 27, 2021

I WAS DRIVING ON A FREEWAY AT 4:30AM WHEN I SUDDENLY LOST ALL POWER FROM THE ENGINE AND IT WENT INTO LIMP MODE. THE CHECK ENGINE LIGHT WAS FLASHING AND FORTUNATELY THERE WAS NO TRAFFIC SO I WAS ABLE TO PULL OFF THE ROAD. I SHUT OFF THE CAR AND SAT FOR A FEW MINUTES AND WHEN I RESTARTED THE CAR EVERYTHING WAS WORKING FINE. I HAD A 12 HOUR DRIVE AHEAD OF ME AND I NEVER STOPPED THINKING OF HOW THAT COULD HAVE ENDED UP SO BADLY. LATER THAT DAY AS I WAS DRIVING THROUGH ATLANTA I SHUDDERED TO THINK WHAT COULD HAVE HAPPENED IF THIS LACK OF PROPULSION HAD OCCURRED. MY GUESS, QUITE BLUNTLY, IS THAT I PROBABLY WOULD HAVE BEEN KILLED. I HAVE READ ONLINE OF THIS PROBLEM HAPPENING TO A SIGNIFICANT NUMBER OF OTHER PEOPLE. ACURA NEEDS TO BE HELD ACCOUNTABLE BEFORE SOMEONE IS KILLED!

Nov 27, 2020

+ 2 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE

5 complaints

On September 6, 2022, at 7:45 AM I was traveling from my home to work in my 2020 Acura RDX. As I was merging on to an interstate in heavy, high-speed traffic, my RDX suddenly lost power and started to decelerate with absolutely no warning at all as high-speed traffic was approaching from behind. My vehicle decelerated to a speed of about 20mph on an interstate in the midst of heavy, high-speed traffic. The malfunction indication light began flashing in the instrument panel. I was able to drive at slow speed of about 15-20 mph, with 4-way lights flashing, until I could exit the interstate. I turned the car off for a few minutes and then was able to proceed. This created an extremely dangerous situation.

Sep 06, 2022

Last week I was driving the 2020 Acura RDX on the Massachusetts Turnpike during very wet weather. Three hours into a planned four hour drive, while accelerating up a hill, the car power cut out. Engine was running, but no oomph. Check engine light, and other lights, flashing on dashboard. Car kept slowing, and there was no place to pull over at that point on the pike (mile 68). Finally, car made it to crest of hill (at that point going 15 miles an hour in the right hand lane and still slowing), and a pull out spot appeared. Pulled over, but a very harrowing experience. Had the car towed to the closest Acura dealer (this was clearly an issue that would be covered by warranty...). They checked out car, and said that they had seen the same problem before, and that fix was to replace the "intercooler kit", which required a part that was on a long back order. Researching other threads, I find that this has happened to others... and that a "fix" can be to turn off the car, and restart after a few minutes. Car seems to drive fine again... In any case, I later moved the car to the dealer where we bought it, and they had the part in stock. Apparently, when it is very wet and a driver accelerates hard, the old part lets some water enter the turbo charger, at which point the car goes into "limp" mode. Apparently, Acura has an outstanding service bulletin on this issue. The reason for my filing... I think that this a recall issue. I love the car, and am glad that it is fixed (at least, I hope it is!), but this is a very bad problem and should not happen. Any questions, please let me know. But I would encourage Acura to do a formal recall...

Nov 09, 2021

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 75 MPH IN THE RAIN, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT GUIDED THE VEHICLE OFF TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES AND SLOWLY DRIVEN TO GAS STATION PARKING LOT. THE CONTACT CALLED ACURA OF COLUMBUS (6549 WHITTLESEY BLVD, COLUMBUS, GA 31909, (706) 576-6700) WHO DIAGNOSED THE FAILURE OVER THE PHONE, STATING THAT THE TURBO CHARGER INTER COOLER SYSTEM HAD ALLOWED MOISTURE INTO THE SYSTEM WHILE IT WAS RAINING AND CAUSED THE ENGINE TO SHUTDOWN. THE CONTACT WAS ADVISED TO SLOWLY DRIVE THE VEHICLE AROUND THE PARKING LOT ONCE IT STOPPED RAINING FOR THE MOISTURE TO DISSIPATE FROM THE SYSTEM. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD RESET ONCE THE INTER COOLER WAS CLEAR OF MOISTURE. THE CONTACT FOLLOWED THE ADVICE AND WAS THEN ABLE TO DRIVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO ACURA COLUMBUS (4340 W. DUBLIN GRANVILLE RD, DUBLIN, OH 43017) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTER COOLER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.

Mar 30, 2021

NOVEMBER 22, 2020 10:15 PM ROUTE 287 (IN ROUTE TO EDISON RTE 1 EXIT). 2020 ACURA RDX A-SPEC - A FEW MINUTES AFTER ACCELERATING SAFELY ONTO A MERGING LANE (WITH TRUCKS) THE ENGINE PERFORMANCE LIGHT STARTS BLINKING AND CAR STARTED TO SLOW DOWN ALMOST TO A ROLL. AS THE TRUCK'S HEADLIGHTS GOT CLOSER, IT MANAGED ALONG WITH SEVERAL OTHER CARS TO SWITCH LANES AS I TURNED HAZARD LIGHTS ON AND STEERED THE CAR INTO THE SHOULDER. I TURNED THE CAR OFF (HAZARD LIGHTS STILL ON) WAITED A FEW MINUTES AND WHEN I TURNED IT BACK ON THE ENGINE PERFORMANCE LIGHT WAS OFF AND I WAS ABLE TO DRIVE HOME. ACURA NEEDS TO ADDRESS THIS BEFORE SOMETHING TRAGIC HAPPENS. CAR WAS PURCHASED IN JUNE AND WAS UNDER 6700 MILES WHEN THIS HAPPENED. IT WAS ALSO SERVICED WITH MAINTENANCE B A WEEK PRIOR TO MY TRIP.

Nov 24, 2020

FROM THE DAY I TOOK DELIVERY OF MY 2020 RDX ADVANCE IN AUGUST, I'VE BEEN COMPLETELY CRAZY ABOUT IT. NOW, HOWEVER, I'M FEELING SAD AND DISILLUSIONED, BUT MORE IMPORTANTLY, I DON'T FEEL 100% SAFE DRIVING IT. RECENTLY, AFTER SPENDING A FEW WEEKS IN GEORGIA, WE WERE DRIVING BACK HOME TO NORTHERN VIRGINIA ON I-85N IN NORTH CAROLINA. IT WAS AND HAD BEEN RAINING STEADILY THE ENTIRE TRIP. THERE WAS MODERATE/HEAVY TRAFFIC MOVING AT SPEEDS BETWEEN 60-75/80 MPH. SOMEWHERE JUST SOUTH OF CHARLOTTE, THE CAR SUDDENLY STARTED SLOWING DOWN, EVEN THOUGH I WAS PRESSING THE ACCELERATOR! IT WAS BARELY MOVING IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT WAS BLINKING AND THE ENGINE WAS RATTLING AND SPUTTERING. I IMMEDIATELY TURNED ON THE HAZARDS AND STARTED CROSSING THE TWO FAR RIGHT LANES TO GET OVER TO THE NARROW SHOULDER. TERRIFYING. FORTUNATELY, WE WERE ONLY ABOUT A 1/4 MILE FROM AN EXIT. WE SLOWLY MADE IT ON THE SHOULDER TO ONE OF GAS STATIONS THERE. AFTER CHECKING THE SUPPORT SECTION IN THE APP AND CALLING A TECH AT MY HOME DEALERSHIP, I SHUT THE CAR OFF AND LET IT SIT FOR ABOUT 15 MINUTES. IT STARTED AND WE WERE ABLE TO FINISH THE TRIP WITHOUT FURTHER INCIDENT. WE MADE IT HOME SAFELY, BUT THE REMAINING SIX HOURS OF THE TRIP WERE MENTALLY EXCRUCIATING. WE DROVE AS SLOWLY AS SAFELY POSSIBLE IN THE RIGHT LANE. I COULDN'T GET IT OUT OF MY HEAD THAT IT COULD HAPPEN AGAIN AT ANY MOMENT. AND, I CAN'T SAY IT HASN'T CROSSED MY MIND THAT I WON'T BE ABLE TO GET OVER THAT EXTENDED FEELING OF UNCERTAINTY WHILE DRIVING IT. AT LEAST, NOT FOR NOW. I TOOK IT TO THE DEALER ON 11/25/19. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, AND THAT THERE WERE NEITHER ERROR NOR FAULT CODES STORED. I HAD BEEN HOPING THEY WOULD GIVE ME SOME EXPLANATION AND REASSURANCE THAT EVERYTHING IS FINE. I WANTED TO FEEL 100% THAT THE CAR IS STILL SAFE TO DRIVE, BUT I'M NOT FEELING THAT NOW.

Nov 28, 2019

ELECTRICAL SYSTEM

4 complaints

information screen went dark no radio or audio

Nov 15, 2025

The contact owns a 2020 Acura RDX. The contact stated that the vehicle was intermittently difficult to start. The message to depress the brake pedal and press the Push to Start button was displayed. The contact stated that the vehicle was able to restart after several attempts. The vehicle was towed to the dealer to be diagnosed several times, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Aug 27, 2025

Alarm kept going off

Dec 18, 2024

AcuraLink remote start did not work to start the car this morning or after work but when my wife got home from work the car started about a half hour later by itself in our attached garage with the door closed. It did this twice this evening and once at lunchtime. We will have to keep the car outside until this issue is resolved.

Jan 17, 2024

STRUCTURE,VISIBILITY/WIPER

4 complaints

The vehicle was parked overnight safely as always outside of my home. The rear tailgate windshield shattered without warning, incident or contact. The vehicle was inspected and the windshield was replaced by an automobile window company in Maryland.

Oct 24, 2025

The rear window shattered on its own!!!. I had it replaced but not all the glass debris could be removed and it is trapped inside the trunk door (lift gate), unreachable, because the way the door was manufactured. The body shop says the entire lift gate needs to be replaced. How is it possible that the customers have the pay for the repairs of this manufacturing defect! Every time I open the lift gate I can hear a lot of glass moving inside. I will never be able to resale this car if this is not fixed. As it stands, many Acura RDX owner have this huge issue!!!!

Dec 25, 2024

My car was parked in a Garage untouched for hours I turned on remote start and came back to find my back window completely shattered. I looked inside the vehicle to see maybe if someone through a rock or anything but i found nothing and the way it cracked shows it came from the defroster.I have seen multiple complaints about Acura RDXs back window randomly shattering after using the rear defroster on the vehicle. I called an Acura service shop and they confirmed this is a re occurring issue but refused to compensate or assist in fixing the matter. They claimed my warranty ended or there is no recalls for my vehicle but this is a known issues with Acura RDXs.

Dec 03, 2024

Rear window shattered without any impact. This is a known Acura issue due to faulty rear defroster grid. There was a bulletin issued but not a recall. Called local dealership and they are aware of the issues. Inspected and replaced glass on 3/7/2023

Mar 07, 2023

FUEL/PROPULSION SYSTEM

4 complaints

I received a notice from Acura that the defective fuel pump replacement parts are now available and I should schedule the free repair with my dealership. When I called my Acura dealer (Chapman Acura) in Tucson, AZ I was told they did not have any parts. When I asked if they could let me know when they would be available, I was informed they did not know when any replacement parts would be available and that I should call back in a few weeks. Chapman Acura is the only Acura dealer in Tucson, AZ.

Dec 30, 2024

The contact owns a 2020 Acura RDX. The contact stated that while attempting to start the vehicle the vehicle failed to start as intended. The vehicle returned to normal functionality but the failure reoccurred. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 23V858000 (Fuel System, Gasoline); the VIN was included but the remedy was not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Dec 03, 2024

Car lost power while driving causing me to crash into the side of the road way causing damage to my front passenger side. Car stutters and shuts off while driving very dangerous.

May 31, 2024

Crash: 1

It was raining and I was accelerating hard to pass a slow vehicle when the engine malfunction light started blinking and I lost power and could no longer accelerate. I had to pull over into an empty driveway. Had I not been able to pull over into a driveway, I would have been stuck on a 2 lane road with a 55 mph speed limit and no way to get the car completely off the road, endangering myself, any passengers, and others traveling the road. The car has only 28,000 miles on it and is at the dealership right now being inspected. The only warning light turned on when the problem started, blinked a few times, and then turned itself off, but I still had no acceleration and could not get the car above 10 mph.

May 16, 2022

ELECTRICAL SYSTEM,ENGINE

3 complaints

While in traffic and stopped at a light, the engine stalled and completely shut down all of a sudden. I had to restart the car and was able to drive home. The engine stalled while in traffic with two other passengers in the car and during a time with other vehicles on the road. The car stalled shortly after turning a corner and other cars potentially rear ending my car due to a sudden stalling. I’m on the way to the dealership where I purchased the 2020 Acura RDX AWD brand new for a check up. The vehicle has not yet been checked by anyone but will be later today. When the car stalled, there were no warning lamps or messages. This was the first time happening but the electrical system has turned off unexpectedly before. I’ve brought the car back to the dealership for the electrical system and it was previously repaired. The new problem includes the electrical system outage plus engine stalling during traffic. Very scary and unacceptable for any car.

Apr 17, 2025

Driving 70 mph down interstate and all of the sudden the check engine light started flashing and the vehicle lost all power. Had to make an emergency move to the shoulder. The check engine light remained flashing and when car shut off and turned back on the engine light was not on and vehicle operation seemed to turn to normal. Have seen other reports of this specific model of vehicle losing power at highway speeds and is very dangerous situation.

May 25, 2021

WHILE TRAVELING AT HIGHWAY SPEED WITHOUT WARNING VEHICLE SLOWED TO AN IDLE AND WOULD NOT RE-ACCELERATE. VEHICLE WAS TOWED TO AN ACURA DEALER WHO FAILED TO FIND A FAULT. EXACT SAME SITUATION OCCURED THE NEXT DAY ON THE HIGHWAY. ONLY THIS TIME I SHUT OFF THE VEHICLE FOR 30 SECONDS AND IT RESTARTED AND RESUMED FULL POWER. WAS ABLE TO DRIVE IT TO AN ACURA DEALER WHO AGAIN COULD NOT FIND A FAULT ON THE COMPUTER. HOWEVER, THE DEALER KEPT THE VEHICLE AND ORDERED AND REPLACE THE VEHICLE FUEL PUMP COMPLETE. NO ISSUES SINCE.

Nov 18, 2020

FORWARD COLLISION AVOIDANCE

3 complaints

The car was just purchased Turning left going about 5 to 10mph in a 25 mph zone it hit the brakes. Then about 100 yrds later at a stop light, the car was turning left with traffic going onto a 45mph road. It slammed on the brakes, saying "brake", on the Display, causing whiplash, and almost a major accident. After calling Acura, they mentioned these driver assistance systems were tied into cruise control. When the car was tested on the highway a couple days before and used cruise control, the collision and another warning system were faulty. It said "sensor is covered or..." I do not remember the 2nd part. They specifically said if these systems are problematic with warning lights, you should not use cruise control. These cars should not be on the road. No shortage of people complaining about this online.

Mar 04, 2025

Injuries: 1

In sudden, hard braking situations, the engine is disabled for between 3-4 seconds. On the highway, when hard braking from 70 mph to 20 mph, the engine is disabled and cars from behind are forced to veer off the road to avoid hitting my vehicle as it is basically stalled and cannot resume the speed. At intersections, when hard braking from 35 mph to 15 mph , the engine is disabled and the car is left in the middle of an intersection, blocking side and from-behind traffic.

May 10, 2024

ON TWO OCCASIONS THE ACURA COLLISION MITIGATION BRAKING SYSTEM "CMBS" ENGAGED ERRONEOUSLY AND AGGRESSIVELY. 1)WHILST TRAVELING ON AN INTERSTATE IN HEAVY TRAFFIC AT A SPEED OF ABOUT 50 MPH, THE CAR WE WERE FOLLOWING MOMENTARILY BRAKED THEN QUICKLY ACCELERATED. ACCORDINGLY OUR VEHICLE WAS BRAKED, AND UPON RELEASING THE BRAKE TO CONTINUE TO FOLLOW THE FLOW OF TRAFFIC, THE RDX'S SYSTEM MISREAD THE CLEAR ROAD AHEAD AND AUTOMATICALLY BRAKED, HARD, FULLY STOPPING THE VEHICLE. THE VEHICLE BEHIND US SKIDDED TO THE SHOULDER TO AVOID HITTING US, AND IT ALMOST CAUSED A MULTI-CAR PILE UP. 2) WHILE DRIVING ON A TWO-WAY TWO-LANE ROAD THE SYSTEM ENGAGED WHILE ROUNDING A BEND OF ABOUT 30 DEGREES AT ABOUT 25 MPH. A VEHICLE WAS COMING AROUND THE APEX OF THE BEND IN THE OPPOSITE DIRECTION (OTHER VEHICLE BENDING TO THE LEFT) JUST AS OUR VEHICLE ALSO REACHED THE APEX OF THE TURN (BENDING TO THE RIGHT RIGHT); THE CMBS FLASHED "BRAKE", BUT AS NO BRAKING WAS WARRANTED NOR APPLIED, THE CMBS SYSTEM FLASHED "BRAKE" ON THE DASH AND SUBSEQUENTLY BRAKED ABRUPTLY, AGAIN STOPPING THE VEHICLE IN A TRAFFIC LANE WITH A CLEAR ROAD AHEAD. WE CURRENTLY HAVE TWO OTHER VEHICLES WITH FORWARD COLLISION MITIGATION SYSTEMS AND HAVE HAD THAT FEATURES IN THREE OTHER VEHICLES SINCE 2015. I'VE NEVER EXPERIENCED THIS TYPE OF BEHAVIOR.

Nov 09, 2020

SUSPENSION

3 complaints

Lower control arm rubs against subframe. Makes noise as going over bumps. Acura has a service bulletin, 20-025, from June 19, 2020 identifying issue. Issue told to tech in past but was identified. Now identified at 66,881 on car out of warranty but Acura will not cover. Rubbing seems like safety issue over time

Jan 28, 2025

WHILE THE VEHICLE IS IN MOTION THE SUSPENSION / FRONT DAMPERS ARE MAKING CLUNKING AND POPPING NOISES EVERY TIME YOU GO OVER A BUMPS, POTHOLES OR TURN ON UNLEVELED ROAD. THE SUSPENSION PARTS WERE REPLACED BY THE DEALERSHIP AND THE NOISE HAS GOTTEN MORE PROMINENT. *TR

Jun 19, 2020

ON OCTOBER 30, 2020 I LEASED A 2020 ACURA RDX (AWD TECH) FROM SPRINGFIELD ACURA, 243 ROUTE 22 E, SPRINGFIELD, NJ 07081. ON NOVEMBER 11, 2019, I BOUGHT THE CAR BACK TO SPRINGFIELD ACURA. I WAS HEARING A SCRAPING, CRUNCHING NOISE FROM UNDER THE FRONT OF THE CAR WHEN GOING OVER BUMPS. THE TECHNICIAN DIAGNOSED AND DISCOVERED THE NOISE WAS COMING FROM THE FRONT SUSPENSION AND MADE NECESSARY REPAIRS (A COPY OF SERVICE REPORT IS ATTACHED). A FEW DAYS LATER THE NOISE RETURNED AND AGAIN I BOUGHT THE CAR TO SPRINGFIELD ACURA ON JANUARY 6, 2020. ACCORDING TO THE SERVICE REPORT (A COPY OF WHICH IS ATTACHED): . . . 'THERE IS NO FIX FOR THE CURRENT ISSUE . . .'. AS OF THIS DATE, THE CAR STILL IS MAKING THE SAME SCRAPING, CRUNCHING NOISE. I PURPOSELY LEASED A NEW VEHICLE IN ORDER TO AVOID SPENDING TIME AND MONEY ON REPAIRS. THIS VEHICLE IS BRAND NEW AND HAS BEEN SERVED TWICE AND STILL NOT FIXED. TAKING TIME TO BRING THE CAR BACK TO THE DEALERSHIP HAS CAUSED UNDUE HARDSHIP THE CAR I LEASED FROM SPRINGFIELD ACURA HAS A KNOWN DEFECT AND WAS NOT DISCLOSED TO ME AT THE TIME OF MY LEASE OF THE VEHICLE. SPRINGFIELD ACURA SHOULD BE OBLIGATED TO REPLACE MY CURRENT VEHICLE WITH ANOTHER NEW 2020 ACURA RDX (AWD TECH) AFTER IT HAS BEEN DEEMED THAT THE SAME PROBLEM DOES NOT EXIST.

Jan 23, 2020

POWER TRAIN,ENGINE

3 complaints

While driving, the engine suddenly lost power and started blinking the engine light and went into the "limp mode" mentioned here: https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/nhtsa-report-2020-acura-rdx-lost-power-while-driving/ I was forced to pull over without power and wait with the engine off until it resumed normal function. This could have caused a crash without the power to drive on the highway.

Jun 22, 2021

WHILE DRIVING AT APPROX. 75MPH ONE RAINY EVENING THE ENGINE LOST POWER, AND WOULD NOT MAINTAIN SPEED. AFTER MITIGATING ONCOMING TRAFFIC FROM BEHIND I WAS ABLE TO GET OVER 3 LANES TO THE SHOULDER AND TURN THE VEHICLE OFF. AFTER RESTARTING THE IGNITION, THE VEHICLE RESUMED WITH NORMAL POWER.

May 03, 2020

TL* THE CONTACT OWNS A 2020 ACURA RDX. WHILE THE CONTACT WAS PASSING A VEHICLE ACCELERATING AT 45 MPH, THE VEHICLE SUDDENLY LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WENT INTO LIMP MODE AND SLOWED DOWN TO ONLY 10 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY AND WAS ABLE TO BE DRIVEN HOME. THE SAME FAILURE OCCURRED RANDOMLY ON AN EARLIER MODEL VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 737-5200). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,400.

Oct 31, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

My rear window has exploded twice in less than a year. American Honda is aware of this problem and has issued a service bulletin, 22-014. American Honda is refusing to pay my out of pocket expenses totalling $1,100.00. There is a class action suit in CA against American Honda. In both situations my window exploded, parked, for no reason. This is also a safety issued with glass shattering with passengers in the back seat, or also while I am driving. The lawsuit said the defroster (rear) is defective. Please look at all the internet postings on this. To include facebook which has a group called "Acrua Shattered" First incident was 1/22/2024, and the last was on 12/27/2024. Please help us consumers.

Jan 21, 2025

Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks

Apr 01, 2022

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

October 30th 6pm, parked car at home and exterior lights (headlights, fog lights, rear lights) would not turn off. Car was not running. Lights finally went off when battery was completely drained. Had to jump battery to get car to dealership on October 31st. There were no previous warning lamps or messages. Dealership did a complete reinspect and were able to reproduce issue. Dealership determined that there was a leak in the sunroof. I then shared that the sunroof had been rattling and popping for a few weeks, but did not mention when dropping off for the lights since I didn't think it was related. I have spoken to Honda who states that this VIN does not have any recalls. There are known issues with the sunroofs for this year and make of car, but no recalls and the extended warranty as well as the 'certified car' warranty does not cover this issue.

Dec 05, 2024

Car would not turn on. All electronics started glitching, lights flickering. Had to disconnect the battery to turn off.

May 10, 2024

AIR BAGS

2 complaints

My wife weighs about 125 pounds. When she sits in the front passenger seat of this car, often (but not always) an indicator will light up on the dashboard, saying "Passenger Air Bag OFF." Even if she shifts around in the seat or bounces up and down, the indicator light will stay on. I have taken the car to my local Acura dealer twice, asking that this problem be diagnosed and fixed. The first time their service technician reported "No issues at this time. Unable to duplicate concern at this time." The second time (today), the technician reported that he had "checked system for codes, no codes in system. Light will go on and off if passenger moves around in seat." I remain quite concerned that this un-repaired problem is a significant safety issue, as the indicator light appears to be saying that the airbag won't deploy in a collision.

Aug 29, 2024

I PURCHASED A NEW 2020 ACURA RDX IN JANUARY OF 2020. VERY SOON MY WIFE AND I NOTICED THAT FROM TIME TO TIME WHEN SHE WAS SEATED IN THE FRONT PASSENGER SEAT, THE "AIR BAG OFF" LIGHT WOULD REMAIN ILLUMINATED. I WOULD THEN TURN THE CAR OFF AND GENERALLY, UPON RESTARTING THE CAT, THE LIGHT WOULD EXTINGUISH AS DESIGNED, INDICATING THAT THE AIRBAG WAS ARMED AND READY TO PROTECT MY WIFE IN THE EVENT OF A CRASH. SOMETIMES RESTARTING THE CAR WOULD NOT RESOLVE THIS ISSUE AND REPEATED RESTARTING WOULD BE REQUIRED. I TOOK MY VEHICLE INTO THE DEALERSHIP AND AFTER INSPECTION I WAS TOLD THAT THE SYSTEM WAS WORKING AS DESIGNED. I HAVE PHOTOS AND VIDEOS OF THE ISSUE OCCURRING BUT THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. I HAVE TAKEN THE VEHICLE BACK AT LEAST THREE TIMES WITH THE SAME RESULT. I HAVE CONTACTED ACURA CORPORATION WHO BASICALLY TOLD ME TO GO BACK TO THE DEALERSHIP. THEY DEMONSTRATE NO INTEREST IN MY ISSUE. I HAVE SINCE FOUND SEVERAL OTHERS WITH THE SAME ISSUE WHO HAVE POSTED THEIR ISSUE ON THE WEB. I HAVE ALSO NOTED THAT WHEN THE LIGHT REMAINS ON, THE VEHICLE WILL NOT WARN THE PASSENGER THAT THEIR SEATBELT IS NOT FASTENED. *TR

Jun 25, 2020

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I was passing another vehicle around 45mph when I had a loss of power in acceleration. Acceleration was limp went down to 10mph engine light came on. I had to pull off road. Shut car off then restarted. Engine light went off. But acceleration is weak. Unable to maneuver away from an emergency situation if need to. Dangerous to drive it like this. I will take it to dealership but know they' never find any issues!

Feb 14, 2024

Upon rapid acceleration, pushing the gas pedal down, the engine light started blinking and the car went into limp mode losing all power. This was a serious concern because we had just got off the interstate and if we had been full speed attempting to pass a vehicle, we could have been in a serious accident due to failure of power.

Jul 19, 2022

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

2 complaints

IT WAS MILDLY RAINING AND I WENT TO ACCELLERATE ONTO THE HIGHWAY AND ALL A SUDDEN WITHOUT WARNING THE CAR STARTED TO VIOLENTLY SHAKE AND STUTTER AND THE CAR LOST ALL POWER AND I WAS ALMOST HIT BY ANOTHER CAR BECAUSE I LACKED POWER. THE VEHICLE THEN REFUSED TO ACCELERATE AND I HAD TO DANGEROUSLY GLIDE OFF THE HIGHWAY WITHOUT POWER AND THE VEHICLE HAD TO BE TOWED. EVERY CHECK ENGINE LIGHT CAME ON. I THEN HAD THE VEHICLE FIXED AND THEY SAID IT WAS A PROBLEM WITH AN ENGINE COIL. THREE WEEKS LATER IN THE SAME SITUATION IN THE MILD RAIN THE EXACT SAME PROBLEM HAPPENED AGAIN. I WENT TO GET ON THE HIGHWAY IN A MILD RAIN THE CAR BROKE DOWN THE EXACT SAME WAY. I AM WAITING FOR IT GET DIAGNOSED AGAIN.

May 02, 2021

WHEN ACCELERATING ON THE EXPRESSWAY, THE CAR SUDDENLY LOST PROPULSION WITHOUT WARNING. THE CAR WOULD NOT MAINTAIN A SPEED OR ACCELERATE. AFTER THE CAR STARTED TO SLOW DOWN, I HAD TO COAST TO THE SHOULDER OF THE EXPRESSWAY AND POWER CYCLE THE CAR. AFTER RESTARTING THE ENGINE AND TWO ATTEMPTS, THE CAR WOULD STILL NOT ACCELERATE.

Sep 17, 2020

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

CAR LOST ALL ACCELERATION AND WENT INTO LIMP MODE ATTEMPTING TO OVERTAKE SOMEONE ON THE FREEWAY, ACCELERATING FROM 60 TO 70 MPH (IN A 70). I HAD TO NAVIGATE FROM LEFT LANE TO RIGHT SHOULDER ACROSS 3 LANES OF TRAFFIC. TERRIFYING. CAR WAS REMEDIED AFTER TURNING OFF FOR A FEW MINUTES. OF NOTE, THIS WAS A LONG (3+ HOUR) TRIP IN THE RAIN. A QUICK SEARCH REVEALED A TON OF OTHER ACURA OWNERS WITH A SIMILAR ISSUE' NOTING SPECIFICALLY THAT IT DOESN'T GENERATE AN ERROR CODE THATS STORED THAT HONDA/ACURA CAN USE TO TROUBLESHOOT. MY CAR WAS CPO, UNDER A WEEK SINCE PURCHASE, 6,000 MILES ON THE ODOMETER. CRAZY THERE ISN'T A RECALL. VERY DANGEROUS

Oct 12, 2020

- 2020 ACURA RDX ASPEC PURCHASED APR2020 NEW - ~2,800 MILES WHEN INCIDENT OCCURRED ON SAT, 4JUL2020 - WAS TRAVELING ON I-10 WEST AT ~70 TO 75 MPH - ATTEMPTED TO PASS A VEHICLE (ON THE LEFT) WHEN CAR LOST ALL ABILITY TO ACCELERATE AND ORANGE ENGINE LIGHT BEGAN TO BLINK IN LOWER LEFT CORNER OF DASHBOARD - I WAS PUSHING ACCELERATOR TO THE FLOOR BUT NO ACCELERATION, NO ENGINE REVVING - VEHICLE SLOWED DOWN TO ~20 MPH BY THE TIME I WAS ABLE WAS ABLE TO GET OVER TO SHOULDER SAFELY - TURNED CAR OFF WAITED ~30 SECONDS TURNED CAR BACK ON AND CAR APPEARED TO FUNCTION PROPERLY - I REPORTED ISSUE TO ACURA DEALERSHIP - SERVICE REP ADVISED THAT THIS IS A KNOWN ISSUE, BUT SERVICE MANAGER SAID HE KNEW NOTHING ABOUT THIS ISSUE - I RESEARCHED ISSUE AND DISCOVERED THAT MY VEHICLE APPEARS TO HAVE EXPERIENCED "LIMP MODE" - AS HAVE MANY OTHER 2019 AND 2020 ACURA RDX MODELS - AT TIME OF INCIDENT WAS USING ADAPTIVE CRUISE CONTROL WITH ONE BAR SPACING BETWEEN VEHICLES, START/STOP WAS ON, COMFORT MODE, ALWAYS USE PREMIUM (93) FUEL, GAS TANK WAS ~1/2 FULL, WEATHER WAS CLEAR ~90 DEGREES - AFTER RESTARTING CAR REALIZED THAT HAD CHANGED TO SPORT+ MODE - AT THIS POINT, I NO LONGER TRUST THE SAFETY OF THIS VEHICLE - THIS COULD HAVE CAUSED A CATASTROPHIC ACCIDENT HAD THERE BEEN A FAST MOVING VEHICLE (E.G. 18 WHEELER) BEHIND ME - UP TO AND INCLUDING DEATH - VEHICLE IS CURRENTLY AT DEALERSHIP FOR ANALYSIS

Jul 13, 2020

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

WHILE DRIVING NORTHBOUND ON I-75 THROUGH THE LEADING EDGE OF THE REMNANT OF HURRICANE SALLY ON 9/16/2020 MY VEHICLE SUDDENLY LOST SPEED CONTROL AND THE CHECK ENGINE ICON STARTED FLASHING. I MANAGED TO SAFELY PULL OFF THE INTERSTATE ONTO THE SHOULDER AND STOPPED THE ENGINE. AFTER REVIEWING THE OWNERS MANUAL I VERIFIED THAT THE GAS FILL DOOR WAS CLOSED. STARTED THE ENGINE AND HAD NO ICONS OR WARNINGS. I THEN GOT BACK ON THE INTERSTATE BUT ABOUT TWENTY MILES LATER THE CAR AGAIN LOST SPEED, 9 MAINTENANCE WARNINGS AND MULTIPLE ALARM ICONS LIT UP. THIS TIME THE MAX SPEED OBTAINABLE WAS ABOUT 20 MPH. I MANAGED TO DRIVE ON THE SHOULDER TO AN EXIT AND STOP. I CALLED ACURA AND THEY HAD AAA SEND A TOW TRUCK TO TAKE CAR TO THE DEALER IN MACON, GA. THE DEALER SAID TWO CYLINDERS WERE NOT FIRING AND NUMEROUS CODES WERE REPORTED. THEY WERE ABLE TO RESET THE COMPUTER TO ELIMINATE THE ALARMS AND TAKE IT OUT OF "LIMP MODE" BUT THEY COULD NOT SAY WHAT CAUSED THE PROBLEM OR WHAT THE PERMANENT FIX WOULD BE. MY VEHICLE HAD 4314 TOTAL MILES AND HAD ONLY BEEN OWNED FOR LESS THAN 3 MONTHS WHEN THIS OCCURRED. THIS COULD HAVE CAUSED A MULTIPLE VEHICLE WRECK RESULTING IN INJURIES OR DEATHS TO MY FAMILY AND OTHER MOTORISTS.

Sep 19, 2020

WHILE DRIVING AT A CONSISTENT RATE OF SPEED ON A 65 MPH HIGHWAY THE VEHICLE SUDDENLY AND WITHOUT WARNING LOST ENGINE POWER. THE VEHICLE BEGAN TO RAPIDLY DROP SPEED AND THE CHECK ENGINE LIGHT WOULD BLINK WHEN THE ACCELERATOR WAS DEPRESSED. I WAS FORCED TO ABANDON THE HIGHWAY AND PULL OVER ONTO THE SHOULDER - NOT IN AN EMERGENCY LANE - IN BETWEEN NORTH AND SOUTH BOUND TRAFFIC BECAUSE THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH OR EXCEED 2,000 RPMS. AFTER 3 HOURS OF WAITING IN THIS DANGEROUS LOCATION ACURA ROADSIDE ASSISTANCE WAS UNABLE TO LOCATE A TOW TRUCK. I TURNED THE VEHICLE OFF AND BACK ON AND NOTICED THE CHECK ENGINE LIGHT CEASED BLINKING. I THEN PROCEEDED TO RETURN HOME AND THE PROBLEM RETURNED A SECOND TIME, THIS TIME ACCOMPANIED WITH NUMEROUS INDICATOR LIGHTS (E.G., AWD PROBLEM, ABS PROBLEM, ETC). THE VEHICLE WAS TOWED TO POHANKA ACURA IN CHANTILLY, VIRGINIA. I WAS TOLD THE FIRST TIME THEY CLEARED THE CODES THEY RETURNED, BUT AFTER A SECOND TIME THEY DID NOT. THEY WERE NOT ABLE TO REPLICATE THE PROBLEM, DID NOT FIX ANYTHING, AND SAID IT WAS CAUSED BY FUEL CHOICE. THIS IS SIGNIFICANT PROBLEM AND SAFETY RISK KNOWN TO ACURA. THERE IS A PATENT HISTORY OF ACURA CHOOSING TO NOT IDENTIFY THE ROOT CAUSE, ASSOCIATE THIS ANOMALY WITH FUEL CHOICE, AND RETURN THE VEHICLE TO THE OWNER. IN MY OPINION THIS IS A NEGLIGENT BUSINESS PRACTICE AND ACURA SHOULD BE RESPONSIBLE FOR ANY INJURIES OR DAMAGES ASSOCIATED WITH THESE UNEXPECTED, UNANNOUNCED "LIMP MODE" EVENTS.

Aug 05, 2020

STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

The rear windshield spontaneously smashed while my vehicle was parked in my driveway.

Dec 29, 2024

SEAT BELTS

1 complaint

The contact owns a 2020 Acura RDX. The contact stated that the rear passenger's side seat belt failed to extend as needed and failed to retract automatically. The vehicle was taken to the dealer several times, where unknown repairs were performed; however, the failure persisted. The contact stated that the seat belt was inoperable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

Jul 03, 2024

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2020 Acura RDX. The contact stated that while driving on several occasions at various speeds, the brakes were unintendedly activated. Additionally, the contact observed an orange warning light which stated “Brakes” illuminated and then went off. The vehicle was taken to a dealer twice however, the dealer was unable to replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

May 30, 2024

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

On [XXX] my windshield wiper motor died during a rainstorm. The car gave no warning lights and I get my vehicle serviced regularly. I have had ongoing electrical issues with this car such as a faulty radio and inability to run the GPS settings. I took the car back to Princeton Acura ( In New Jersey) and was told the Windshield Wiper Motor has to be replaced at it would cost me $ 600.00. The car was also looked at by a mechanic from Jifffy Lube who said he was unable to order the windshield wiper motor due to the car being so new that after market parts are not available. I am extremely frustrated and feel this is unfair and also feel I was sold a lemon. I bought the car new in 2020 and I am the only owner. I am hoping someone can help me. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 05, 2024

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Sep 23, 2023

Crash: 1

SUSPENSION,UNKNOWN OR OTHER

1 complaint

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Jun 30, 2023

POWER TRAIN,LANE DEPARTURE

1 complaint

My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.

May 23, 2023

AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

upon entering the cross driveway at a mall parking lot, car suddenly veered right, accelerating & unresponsive to stepping on brakes pedal, steering wheel locked, gear buttons did not respond, seat belts tightened, but air bags DID NOT deploy. Speed was slowed when car ran over a large rock and crashed into the wall of small store front. I, the driver, have not been in any accidents, had not taken any medication of any sort.

May 08, 2023

Crash: 1

STRUCTURE,UNKNOWN OR OTHER

1 complaint

“I went to my garage to get my car and off to work supposedly, I put my bag inside the car back set and close it after that I heard a crinkling and shattering noise. When I checked around I saw the rear windshield of my car is totally shattered before I get in the vehicle and before starting. It sounded as if something was in the rear of the vehicle. The entire rear window glass was shattered. There was no impact, no foreign object hit it, etc. It simply shattered while sitting in the driveway, with the vehicle off, when I closed the door. “ I cleaned my car last night and no indentation or any crack or line on the window but the shattered line is ALL OVER THE REAR WINDOW literally. And per my research, says that tons of ACURA RDX 2019 and UP models have this kind of sudden shuttering of the rear window without any hit. This is very dangerous .. Good thing my situation is not like the others that their rear window suddenly broke while on the highway. Hopefully, a JUST will be served. And it's not right for us owners to pay for this situation (rear glass + service fee), and I lost my job today because of this situation. THIS IS VERY UNSAFE for anyone who owns this kind of car. VERY UNACCEPTABLE since ACURA already know about this issue before and still they are selling this kind of defective car.

Mar 08, 2023

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

While accelerating on the highway the vehicle lost power. Pressing the gas did nothing. Engine light blinked

Jan 08, 2023

STEERING,ENGINE

1 complaint

I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.

Mar 13, 2022

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.

Mar 06, 2022

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

11/6/21: Mid way home from a trip from Washington to Connecticut on the New Jersey turnpike in the left-hand lane the car lost all ability to accelerate. Concurrently the engine like came on and multiple warning signals came on regarding traction control, breaking, and steering. One can imagine how unsettling that could be but at that moment. Being in the left lane it was apparent I needed to get off the road. With cars traveling at 65+ mph and my car decelerating continuously changing lanes was nearly catastrophic and the last lane I needed to move over to nearly resulted in a multi car accident 11/8/2021 I was contacted by the service manager at the towed to acura dealer. They informed me that the evaluation determined a need for an “intercooler" This breakdown of my car with less than 20,000 miles on it was under warranty . More importantly, my understanding of this problem is that the car is engineered to power down under these circumstances to protect the engine and or transmission. I would have imagined that when a warning like comes on it would not result in an instantaneous power down action. Put quite simply it appears the car was more interested in protecting itself than the occupants. This is egregious. Acura has failed to address my concern or help now about 1 month out

Dec 01, 2021

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

The contact owned a 2020 Acura RDX. The contact stated while driving approximately 35 mph, the vehicle inadvertently slowed down and without warning a strange noise came from the engine compartment and a sudden jerk to the wheel when the vehicle accelerated without warning up to approximately 100 mph. The contact was able to exit the highway where the vehicle made another strange noise from the engine compartment and the wheel jerked when the vehicle accelerated without warning again which resulted in the contact crashing into a group of 3 vehicles. There were 2 confirmed injuries which were the occupants of the contact's vehicle the driver and front seat passenger. The contact sustained a broken sternum, internal bleeding, decompression of lower back, and swollen right side foot. The contact's son sustained a lumbar fracture and a contusion. The contact does not know if anyone in the other vehicles were injured. A police report was taken and the vehicle was towed to an insurance lot. The vehicle was then towed to a salvaged lot and deemed a total loss. The contact stated she does not know if warning lights were illuminated. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 5,040.

Jul 30, 2021

Crash: 1

Injuries: 2

VEHICLE SPEED CONTROL

1 complaint

FAILURE DATE 4/15/21. CLIENT DRIVING A 2020 ACURA RDX AT 75MPH AT NIGHT WITH LIGHT RAIN RETURNING HOME ON US281, SOUTH TEXAS. VEHICLE SUDDENLY BEGAN DECELERATING TO ABOUT 45MPH, WITH NO RESPONSE THROUGH THE GAS PEDAL TO MAINTAIN SPEED. VEHICLE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. VEHICLE PULLED OVER TO OFF RAMP AND IDLED TO A GAS STATION THAT WAS NEAR.. VEHICLE WAS TOWED TO DEALER THE NEXT DAY. DEALER INITIAL RESPONSE WAS THAT NO ISSUE WAS FOUND AND ATTRIBUTED IT TO "BAD GAS". VEHICLE OWNER DID NOT ACCEPT THIS ANSWER AND ASKED DEALER TO SEARCH SERVICE BULLETINS. THE NEXT DAY, IT WAS FOUND THAT THERE HAD BEEN SEVERAL INCIDENTS REPORTED ON THIS FAILURE MODE, AND THE REPAIR/REPLACEMENT OF PN# 19710-6B2-A01 WHICH INCLUDES AN INTAKE INTERCOOLER KIT PN# 06198-5YF-305, AND LUBRICANT PN# 08734 WAS THE FIX OF THIS ISSUE. THE FIX PREVENTS MOISTURE FROM ENTERING THE INTAKE INTERCOOLER ASM AND CAUSING THE VEHICLE ENGINE TO DECELERATE INTO "LIMP MODE". NOTE: ALSO, VEHICLE PGM SOFTWARE WAS UPDATED. .

Apr 21, 2021

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

BRAND NEW WITH 4000 MILES. IT WENT LIMP, STALLED AND WENT TO NEUTRAL WHILE DRIVING, HAD TO STOP BY THE SIDE OF THE ROAD AND RESTART TO RESET. AND IT WENT LIMP ON HIGHWAY AT 70 MPH, CONTINUE TO DECELERATE RAPIDLY AND DID NOT RESPOND TO GAS AND WENT LIMP, ENGINE DID NOT REV UP WITH ANY AMOUNT OF GAS. IT ONLY RESPONDED WHEN I SET THE CRUISE AND HAND ACCELERATE THAT WAY. DANGEROUS AND SCARED TO DRIVE IT

Mar 31, 2021

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

MY SUV HAS BEEN IN SERVICE OVER 15 TIMES STEMMING FROM ELECTRICAL ISSUES WITH THE DASH HARNESS, MULTI TIMES FOR LOSS OF POWER WHILE DRIVING, LOSS OF INFOTAINMENT SYSTEMS, AND PIPING NOISE COMING FROM THE SPEAKERS. THE LOSS OF POWER AND 'LIMP MODE' HAS HAPPENS 3 TIMES. ONCE AT HIGHWAY SPEED AFTER AN OUT OF STATE TRIP, AND TWICE ON MY WAY TO WORK DURING HUMID CONDITIONS. THE ELECTRIC ISSUES HAVE HAPPENED MULTI TIMES DURING ALL DRIVING CONDITIONS. I WAS ON MY WAY HOME FROM WORK TODAY, AND I STARTED TO SMELL SOMETHING BURNING. I WORKED MY WAY OUT OF THE MAIN HIGHWAY WHEN SMOKE STARTED POURING OUT OF THE AC VENTS. A FEW MOMENTS LATER I COULD SEE FLAMES COMING OUT OF THE DASH BEHIND THE INFOTAINMENT SCREEN.

Mar 24, 2021

Fire: 1

SERVICE BRAKES, AIR,VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AND WHILE SCRAPING ICE OFF THE REAR HATCH WINDSHIELD, THE WINDSHIELD FRACTURED. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (8150 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED WITH THE REAR HATCH WINDSHIELD NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THIS WAS A DESIGN DEFECT AND REPLACED THE HATCH DOOR AND THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED, BUT THERE WAS STILL PIECES OF BROKEN GLASS LEFT INSIDE THE HATCH. THE CONTACT ALSO STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES MADE A LOUD SCREECHING SOUND. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE FRONT AND REAR DRIVER'S AND PASSENGER'S SIDE BRAKE PADS WERE REPLACED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE BRAKE PADS ON THE VEHICLE WERE THE WRONG SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 28,500.*DT

Mar 15, 2021

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

ON 2 OCCASIONS WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD BARELY ACCELERATE BEYOND 5 MPH EVEN WHILE ATTEMPTING TO REACH NORMAL SPEED OF 35 MPH. THE VEHICLE RPM'S WERE AT 6,000 - 7,000 INDICATING THE ACCELERATOR WAS TELLING THE ENGINE TO PRODUCE PROPULSION, YET THE ONLY WAY TO CORRECT THE ISSUE WAS TO PARK, TURN OFF THE VEHICLE, AND RESTART THE ENGINE. THIS APPEARS TO BE A RE-OCCURRING ISSUE WITH THE TRANSMISSION / DRIVETRAIN / SOFTWARE THAT HAS BEEN KNOWN WITH ACURA TRANSMISSIONS SINCE 2016. DEALER COULD NOT FIND A FAULT CODE, DROVE THE VEHICLE FOR OVER 150 MILES AND COULD NOT REPRODUCE THE ISSUE. HOWEVER, THERE ARE NUMEROUS COMPLAINS ONLINE SHOWING THE SAME ISSUE INCLUDING A CLASS ACTION LAWSUIT THAT WAS FILED IN 2020. YET ACURA HAS ISSUED NO RECALL ALERT OR PERMANENT SOLUTION (CONFIRMED BY DEALER). ISSUES WITH THE VEHICLE QUICKLY DEACCELERATING AND ENTERING "LIMP" MODE HAVE ALSO BEEN REPORTED WHICH APPEARS TO BE SIMILAR IN NATURE AND ROOT-CAUSE BEING THE TRANSMISSION / SOFTWARE RELATED ISSUE. THIS PROBLEM CAN RESULT IN UNEXPECTED ENGINE FAILURE OR INABILITY TO OPERATE THE VEHICLE IN A HIGH-RISK SITUATION SUCH AS HIGHWAY DRIVING, CROSSING AN INTERSECTION, CAUSING A VEHICLE PILE-UP, OR WORSE. AFTER 4+ YEARS AND THOUSANDS OF REPORTS OF THE SAME ISSUE, A FEDERAL INVESTIGATION SHOULD BE INITIATED BEFORE A LARGER WIDESPREAD EVEN OCCURS SIMILAR TO WHAT HAPPENED WITH TOYOTA.

Feb 15, 2021

SUSPENSION,ELECTRICAL SYSTEM

1 complaint

ALL OF A SUDDEN AFTER STARTING MY CAR UP IN THE MORNING MY ADAPATIVE DAMPER SYSTEM WARNING LIGHT CAME ON. I CALLED THE ACURA DEALER AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I HAD TO EXPLAIN TO THE SERVICE REPRESENTATIVE WHO SHOULD KNOW THAT ACURA ADVANCE MODEL HAS AN ELECTRONIC SHOCK SYSTEM THAT ADJUSTS SHOCKS FOR CERTAIN TYPE OF DRIVING. I PERSONALLY LEAVE MINE ON COMFORT BUT NOW IT'S STUCK IN SPORTS MODE. I DROVE 4 HOURS TO TAKE IT TO THE DEALER AND IT TOOK THEM LITERALLY 5 HOURS TO DIAGNOSE THAT THE WIRING HARNESS IS BAD. THEY SAID THEY WILL HAVE TO LITERALLY TAKE APART ALL THE INTERNAL CONSOLE, SEATS, CARPETS, ETC TO REMOVE THAT ITEM AND REPLACE IT. NOW IT'S ON BACK ORDER FOR A MONTH. THE ADVISER SAID I CAN DRIVE IT WITHOUT ANY ISSUES FOR NOW BUT THEY WEREN'T SURE. SO WHEN I LEFT THE DEALER WE HAD A HUGE WINTER STORM AND MY VEHICLE COULDN'T AUTOMATICALLY ENGAGE THE ALL WHEEL OR SNOW DRIVING OPTIONS BECAUSE THE ADAPTIVE DAMPER SYSTEM IS ALL INTERLINKED TO THE ISSUE WITH THE WIRING HARNESS. NORMALLY IT WOULD HAVE TAKE ME 4 HOURS TO GET HOME INSTEAD IT BECAME AN 8 HR ORDEAL. MY VEHICLE WAS SLIDING SIDE TO SIDE AND SLIPPING. I HAD A ALL WHEEL DRIVE VEHICLE THAT COULD NOT ENGAGE THE ALL WHEEL SYSTEM AND COULDN'T USE THE SNOW DRIVING OPTIONS. INSTEAD WAS STUCK IN THE SPORTS MODE..... A VEHICLE THAT IS NOT EVEN 1 YEARS OLD HAVING SOME MAJOR ISSUES LIKE THIS DOES NOT SEEM NORMAL.

Feb 01, 2021

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

CAR CAME TO SUDDEN STOP WHEN CROSSING A INTERSECTION WITH TRAIN TRACKS IN THEM COLLISION AVOIDANCE SYSTEM CAME ON THEIR WAS NO OTHER CAR AROUND ME EXCEPT FOR METAL TRAIN RAILS TO MAKE SENSOR REACT. THEIR WAS NO ONE BEHIND ME BUT COULD HAVE CAUSED MAJOR ACCIDENT. THE VEHICLE WAS IN A METROPOLITAN AREA AND ON CITY STREETS WITH NO BAD WEATHER.

Oct 11, 2020

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE ELECTRICAL SYSTEM AND RELATED SYSTEMS SPORADICALLY FAIL TO OPERATE AND IN SOME CASES ATTEMPT TO TAKE OVER CONTROL OF THE VEHICLE MAKING IT EXTREMELY UNSAFE WHILE DRIVING. WHEN THE DEALERSHIP (SPITZER) WAS ALERTED THEY SHOWN NO INTEREST IN EVEN LOOKING AT THE VEHICLE. THE PROBLEMS PERSIST ON A DAILY BASIS.

Aug 17, 2020

POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED WHILE DRIVING 35 MPH, WHILE DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND STATED HE RESTARTED THE IGNITION AND CONTINUED TO DRIVE HIS RESIDENCE BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER ACURA COLUMBUS LOCATED AT 4340 W DUBLIN GRANVILLE RD, DUBLIN, OH 43017, (614) 761-1222, WHERE IT WAS DIAGNOSED WITH LOW BATTERY VOLTAGE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,390.

Aug 10, 2020

AIR BAGS,SEATS

1 complaint

ON OCT 31 2019 WE PURCHASED THE 2020 RDX ADVANCE AND THE PASSENGER FRONT SEAT AIRBAG LIGHT OFF HAS BEEN SPORADICALLY STAYING ON WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. WHICH INDICATES THE AIRBAG IS NOT ARMED ON THAT SIDE. LUCKILY WE HAVE BEEN TAKING PHOTOS OF THE SWITCH COMING ON WITH HER SITTING IN THE SEAT. THEY SAY ITS A WEIGHT ISSUE WHICH IS UNACCEPTABLE. IF YOU TURN THE CAR OFF THE AIRBAG LIGHT RESETS TO OFF WHEN SHE IS SITTING IN THE CAR. IF THE CAR IS RUNNING AND YOU PICK UP A PASSENGER THE AIRBAG LIGHT DOES NOT TURNOFF. DEALER RESPONDED IT BEING A WEIGHT ISSUE AND THAT THE SENSORS ARE DIFFERENT BETWEEN THE DRIVER AND PASSENGER. THIS IS UNACCEPTABLE SAFETY ISSUE.

Jan 07, 2020

SERVICE BRAKES, AIR,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED FOR AWHILE, THE BRAKES WOULD SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED THE DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE CONTACT DRIVING IN A WET ENVIRONMENT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER DUE TO THE SOUNDS COMING FROM THE ROTORS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECORDED THE SQUEAKING SOUND AND PLAYED IT FOR THE DEALER TO HEAR. SINCE THE DEALER COULD NOT DUPLICATE THE NOISE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND DIRECTED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 780. *DT CURRENT STATUS CONSUMER STATED ROTORS AND BACK BRAKES WERE REPLACED, BUT NOISE STILL REMAINS. DEALER IS WORKING ON FIXING THE NOISE DUE TO SURFACE GLAZE.*JB

Dec 23, 2019

2020 ACURA RDX Problems & Complaints

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Frequently Asked Questions

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