How many problems does the 2020 ACURA TLX have?

The 2020 ACURA TLX currently has 55 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 ACURA TLX?

The most common problems reported for the 2020 ACURA TLX are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 ACURA TLX problem data come from?

All problem and complaint data for the 2020 ACURA TLX comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2020 ACURA TLX Problems

FUEL SYSTEM, GASOLINE

7 complaints

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 13, 2024

The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The contact released the accelerator pedal for several seconds, and the vehicle resumed normal operation. The contact attempted to repair the issue by adding fuel cleaner and other products to the engine, but the failure persisted. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 149,000.

Dec 02, 2024

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while the vehicle was started on two occasions, several unknown warning lights were illuminated. Additionally, the gear shifter button failed to shift to the intended gear and remained in the park(P). The vehicle was towed to the dealer twice; however, the technician was unable to replicate the failure for 27 days. The vehicle was then towed to the same dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

Aug 27, 2024

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

May 30, 2024

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while accelerating at various speeds. The failure was intermittent. The vehicle also failed to start intermittently. There were no warning lights illuminated. The dealer was contacted, and it was determined that the repair would not be expedited because the check engine warning light was not illuminated. The manufacturer was made aware of the issue. The failure mileage was 48,700. Parts distribution disconnect.

May 29, 2024

+ 2 more complaints for this component

ENGINE

6 complaints

The contact owns a 2020 Acura TLX. While the contact’s wife was driving at an undisclosed speed, the contact stated that several unknown warning lights illuminated. In addition, the vehicle shut off in the middle lane of a major highway. The contact's wife received assistance from a nearby truck driver. The contact stated that because of the assistance from the truck driver, the contact's wife was able to avoid additional dangers. The vehicle started and the vehicle was taken to the dealer; however, the cause of the failure had not been determined. The vehicle was not repaired. The contact stated that previously the failure had occurred, and the vehicle was taken to the dealer several times. The contact stated that several unknown repairs were performed, and unknown recall repairs were completed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000. The VIN was unavailable.

Aug 20, 2024

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that previously the vehicle had an electrical failure. The vehicle was taken to the dealer where it was diagnosed with an electrical failure and the electrical system was replaced. However, the electrical system failure had reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine oil warning light illuminated stating 8,000 miles overdue. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to old engine oil. The dealer disassembled the engine, and it was determined that a fractured engine rod caused the engine failure. The vehicle was towed to an independent mechanic to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that the repair would not be covered under the recall repair. The failure mileage was approximately 62,000.

Feb 08, 2024

Software update completed June 2022 When coming to a stop light, my car shutdown. Went into neutral and took about five seconds to restart. It happened the following day and I was rear ended. No injuries occurred.

Jul 26, 2023

Crash: 1

After coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. When the light turned green, the vehicle temporarily restarted when I released the brake pedal, but immediately stalled and would not restart. This is a major safety concern as I was on a four lane road with traffic all around and I was unable to move. I had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. It eventually restarted, but it took nearly 90 seconds. This is a danger to myself, and to the traffic around me as I was fully stopped on a road with 40 MPH limits and a lot of traffic.

Aug 15, 2022

Car loses power on inclines. Stepping on gas and car decreases speed.

Jun 30, 2021

+ 1 more complaint for this component

POWER TRAIN

4 complaints

2 1/2 years before the current connecting rod bearing recall, my engine failed due to the connecting rod bearing at 53,000 miles. After fighting with Acura for almost a year, they agreed to replace the motor. However, when I picked it up, they had only rebuilt the motor. Now that motor's rod has failed at 68,000 miles and they refuse to replace the motor. They say it doesn't have anything to do with the connecting rod bearing but it is knocking with a thrown rod.

Aug 29, 2025

Car shuts down randomly when accelerating from a stop or red light . All the mechanical lights come up on the dash.

Jul 06, 2025

Engine is having an issue causing noises and symptoms of rod knocking which I suspect is the connecting rod bearing failing.

Jul 27, 2024

Vehicle will suddenly shift into neutral while driving and won’t shift into drive until the vehicle is turned off and restarted

Sep 01, 2021

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

4 complaints

The contact owns a 2020 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that an appointment was scheduled with the local dealer for the recall repairs; however, the contact was informed by the dealer while in the repair bay, that parts were still unavailable. The recall repairs were not performed. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Jan 30, 2025

The contact owns a 2020 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated while at a complete stop at the traffic light, the vehicle stalled and was able to restart after several attempts. The contact was able to continue driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

Jun 03, 2024

The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle stalled. Upon depressing the accelerator pedal from a stop, the vehicle failed to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect.

Apr 12, 2024

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Mar 05, 2024

ENGINE AND ENGINE COOLING

3 complaints

The contact owns a 2020 Acura TLX. The contact stated that while stopped at a red light and attempting to make a right turn, the vehicle lost power. No warning light was illuminated. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the engine was not replaced. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered to help with the cost of the repair. The failure mileage was 98,000.

Oct 28, 2025

The contact owns a 2020 Acura TLX. The contact stated that while his wife was driving at an undisclosed speed, the "Pull Over Immediately" message was displayed. The contact's wife pulled over, and the "Hill Start Assist Problem", "Collision Mitigation System Problem", "Road Departure Mitigation Problem", and "Blind Spot Info System Problem" messages were displayed. The vehicle was towed to the dealer, who determined that there was oil leaking from the crankshaft seal into an unknown sensor. The dealer repaired the recall under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the failure persisted. The vehicle was idling rough and failed to accelerate while driving. Several unknown messages were displayed. The vehicle was towed back to the dealer, who test-drove the vehicle for 30 miles and performed an unknown repair. The manufacturer was made aware of the failure. The failure mileage was 70,990.

Feb 20, 2025

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Parts distribution disconnect.

Jun 05, 2024

UNKNOWN OR OTHER

3 complaints

Recall Still Listed as Unrepaired After Completion Dear NHTSA, I am reaching out regarding an outstanding recall listed for my vehicle, even though the repair has already been completed. I took my car to an authorized dealership to have the recall service performed, and the repair was completed. However, the recall still appears as *unrepaired* in the NHTSA system. Because of this, I am currently unable to obtain a Vehicle Safety Systems Check Certificate, which is required for \[registration/inspection/other—insert if applicable]. Could you please assist me in updating the recall status or advise me on how to resolve this issue? I can provide documentation from the dealership confirming the recall service was completed, if needed. the vin# for my car is: [XXX] Thank you for your assistance. Sincerely, Vtek Motorsports [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 02, 2025

My wife and I had just turned into Kroger's parking lot and I was looking for a parking space, we were probably going 15~20 MPH. The car suddenly accelerated on its own. I was able to put on the brakes and slow the car down before we hit a pedestrian and/or other cars in the parking lot. We were fortunate that we were on an open stretch of parking lot, this may have turned out really bad. We drove around town after this happened and stopped and restarted the car several times. It has not happened again today.

Aug 24, 2024

My car has started to jerk. I called the dealership where I got it from and they told me that if it didn't jerk in there possession there is nothing they could do. It's a 2020 and it has a little over 28k miles on it. There are 2 open recalls on my vehicle, but my specific vin isn't affected. I don't know what else to do .

Jan 11, 2022

ELECTRICAL SYSTEM,ENGINE

2 complaints

49,622 mark on my 2020 Acura tlx AWD… auto stop was enabled, car was at stoplight, engine attempted to re-engage but did not and car went into “neutral”… and the lights stayed on. I immediately turned on blinkers to avoid crash and and attempted to re start car, I shifted into Park, shut down car and re-started it successfully. I am seeking repair or disablement of the auto stop system, this is a safety hazard to myself and my family as well as others who had to go around while the issue was being troubleshooted. This appears to be related to Investigation:EA25004

Nov 19, 2025

Two times in three weeks with the auto idle stop active the car failed to restart on a green light. Following all the prompts in the car it takes over a minute to re start the car while blocking traffic.

Jun 08, 2021

FORWARD COLLISION AVOIDANCE

2 complaints

Warning lamps appeared for forward collision, lane keep assist, auto high beam, brakes, adaptive cruise control.

Sep 25, 2025

while driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .

May 12, 2023

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

The recall impacting my fuel injection has not been fixed since 2023 i have been waiting. I was told parts are available now and would be called by someone but that has been more than a month ago.

Feb 22, 2025

My engine has stopped and stalled in the middle of traffic on multiple occasions. The issue is related to the fuel pump recall. Acura states that the parts for the recalls are available, yet when you contact an Acura dealership, none of them have the parts! I DONT WANT TO DIE IN A CAR ACCIDENT BECAUSE ACURA IS STEALING OUR MONEY WHILE WE HAVE TO DRIVE FAULTY VEHICLES.

Jun 12, 2024

ELECTRICAL SYSTEM

2 complaints

Acura Tlx suddenly starts flickering, its a common honda manufacturing defect ive attached a video for reference [XXX] It’s dangerous because it can leave someone stranded unsafe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 20, 2024

The idle stop feature on the vehicle will engage at a red light stop. Then, will fail to start the engine when the light turns green. You have to engage the car in park and then hit the engine start button. This is a safety hazard in traffic. It could result in an accident.

Aug 07, 2023

SERVICE BRAKES

2 complaints

Defective warped rotors at low mile approximately 15k miles, brake pads are good but not rotors.Original owner not aggressively driven or braked. Episodes when driving highway at 70mph and traffic suddenly stop's vehicles brakes must be pumped to ensure effective stopping. The OEM Highway hazard, for almost new vehicle.

Jun 22, 2023

While traveling on highway, parking brake intermittently activated several times and parking brake malfunction alarm flashed on dashboard. This caused the vehicle to brake unexpectedly while driving through a construction zone on highway 45. Fortunately, we were very close to the Acura dealership where the vehicle was purchased and managed to drive the vehicle to the service department. The Parking brake alarm continued to display on dashboard even after turning off the vehicle and starting it again. The emissions alarm also flashed intermittently on the dashboard. After researching on several TLX Forums, we found similar incidents dating back to 2015 TLX vehicles. There is also an issue when trying to start the vehicle. Sometimes the engine does not turn over and the dashboard displays error messages or goes completely black. Dealer is unable to fix this issue. Vehicle has been in for repairs a number of times with no resolution. We are not sure if the starting issue is related to the parking brake issue. There seems to be major issues with the electrical/software/firmware.

Sep 26, 2022

UNKNOWN OR OTHER,ENGINE

1 complaint

On or about October 21–22, 2025, I brought my 2020 Acura TLX (brown, 99,000 miles, VIN [XXX] ) to Goodson Acura of Dallas for a recall repair related to engine concerns. The vehicle was returned to me on October 24, 2025. Shortly afterward, the car began to lag and hesitate while accelerating. On November 3, 2025, while driving to a doctor’s appointment on the Bypass Bridge in morning traffic, the vehicle suddenly stalled and lost power completely. This created a dangerous situation in active traffic. I recently underwent surgery following a serious burn injury, so limited mobility made this stall especially hazardous. After restarting the engine, multiple ADAS and system-fault warnings appeared. I contacted Goodson Acura and was advised to bring the vehicle in. Upon arrival, the service advisor confirmed the warning lights but required a $205 diagnostic fee despite the recall work. Acura Client Relations opened Case No. XXX and advised the charge should not apply if related to the recall. After waiting several hours, I was told the battery had died and that front camera/ADAS systems were returning codes. This stall occurred less than two weeks after recall repair and could easily have caused a serious crash or injury. I am requesting a full investigation into the recall repair, the stalling issue, and any related safety defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 04, 2025

STEERING

1 complaint

Was driving on the highway at posted 65 and 70-mph when car suddenly went into 'limp mode' to under 50mph and I was forced to exit the highway after nearly being rear-ended. Dash error indicated 'Precision All wheel steering had malfunctioned'. Took the car to Crown Acura in Cleveland where I was told that it would be $9210 to replace two rear wheel steering actuators or $2800 if they used salvage parts. This was a known issue with the 2015-2020 Acura TLX cars and there are numerous reports online in TLX and Acura forums. Had a semi truck been behind me, there is no question that I would have been in an accident and injured if not killed. Acura needs to address this issue with these cars under a federally mandated recall notice.

Oct 31, 2025

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

Multiple dash lights including "brake system failure, collision mitigation system problem, adaptive cruise control problem, road departure mitigation system problem, etc." RPMs effected, car does not shift into third gear. Safety of myself and others were at risk because the vehicle stalled then would not go over 20mph. Had this been a busy highway, lack of warning could cause a major collision. The vehicle was recently inspected and passed by Criswell Honda, Gaithersburg and purchased by me today. No dash lights were displayed. I drove less than 100 miles before the issue occurred. The vehicle is currently being towed back to Criswell Honda for diagnostics and repair (or I was told that is what they will be doing).

Oct 02, 2025

POWER TRAIN,ENGINE,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2020 Acura TLX. The contact stated that while operating the vehicle, the check engine warning light, the emission system failure, and electronic parking assist messages were displayed. Additionally, the AWD feature had become inoperable, making the vehicle difficult to steer. The contact stated that the failure was intermittent. After disconnecting and reconnecting the negative battery terminal, the system was reset and the failure was corrected, but eventually reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures, but no assistance was offered. The failure mileage was unknown.

Sep 26, 2025

ELECTRICAL SYSTEM,WHEELS

1 complaint

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) and an unknown recall for the tires, and another for the trim around the doors. The contact stated that the recall repairs were completed. The contact’s son picked up the vehicle from the dealer and noticed that the front windshield was cracked. Additionally, while driving 65 MPH, the vehicle vibrated abnormally, and the driver was unable to control the vehicle. The contact stated that the front passenger’s side tire detached from the vehicle. The driver was able to regain control of the vehicle and pulled over to the side of the road. Several messages were displayed on the instrument panel including messages that the cruise control was inoperable, assist line Collison system inoperable, road mitigation system unavailable, Collison Mitigation system failure were displayed. When the tow truck arrived at the scene, the tow truck driver noticed that bolts connected to the spindle had detached. The vehicle was towed to a tire specialist and the tires were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Sep 08, 2025

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

Electric parking brake problem , and emissions system problem. Apparently its a common issue many are affected.

Sep 04, 2025

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

The vehicle's dash states the following are malfunctioning: Road Departure Mitigation System, Adaptive Cruise Control, Auto High Beam, Collision Mitigation System, and Lane Keeping Assist. The vehicle is available for inspection upon request. A few days prior to this message appearing on the dash, the car flashed and beeped that I needed to BRAKE when there wasn't anything in front of me while driving. The car automatically braked without me doing anything. There weren't any vehicles behind me in that specific moment. With how sudden the car braked, this could have caused a collision. This vehicle has been repaired by the dealership where it was purchased, for this exact issue. The first sign of sensors malfunctioning was in January 2022 (I purchased the vehicle in June 2021). I have taken the vehicle to the dealership for repairs 3 times in relation to sensor malfunction and for replacement of rear actuators, which is stated in the Service Repair Summaries. Since the last repair in 2023, the same problem has occurred once again. This latest incident has included the automatic braking without any objects in front of the vehicle. I have not driven the vehicle in two days due to this safety concern.

Dec 26, 2024

POWER TRAIN,ENGINE

1 complaint

the engine failed and lost all power to the car. It is available for inspection. My safety was put at risk because if i was going on a freeway and freeway speeds i probably would have crash and potentially crash into other people, causing a huge safety issue. The problem has been confirmed by dealer. They said it is very possible the engine rod bearing could have caused this. This is being inspected by Acura. Prior to failed there were no warning lamps or indicators. They all turned on once the car died.

Nov 27, 2024

SUSPENSION,UNKNOWN OR OTHER,ENGINE

1 complaint

I've received the recall notice for my car about 2 years ago. I've tried to schedule time with the dealership to get it fixed but they just keep telling me they don't have the parts or I have to wait till something "bad" happens first for them to prioritize me. This seems really unsafe and bad practice. I've reached out to Honda and they have open a case to review this but has not gotten back to me since. The car has stall once and a few times during the engine shut off while stopping, it takes a moment for the engine to come back, not normally like when I got the car. There has been a few time that there were cracking noise while I was driving. I stop driving the car as much as I can to avoid an accident happening. Please help me get some resolution with Honda, it's been almost 2 years.

Nov 15, 2024

FUEL SYSTEM, GASOLINE,BACK OVER PREVENTION,LANE DEPARTURE

1 complaint

The contact's husband owns a 2020 Acura TLX. The contact stated while her husband was driving 10-15 MPH, the vehicle made an abnormally loud revving sound. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that the LKAS and other unknown safety features were inoperable while driving. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. Additionally, the dealer determined that the safety camera system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 120,000.

Jun 28, 2024

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

Unknown

Apr 21, 2024

Crash: 1

SEAT BELTS

1 complaint

The contact owns a 2020 Acura TLX. The contact stated that his daughter was driving and was stopped at a traffic signal when the signal turned green, the vehicle in front began to move forward but abruptly stopped. The contact's daughter crashed into the rear bumper of the vehicle at approximately 2 MPH. The seat belt pre-tensioner was activated on the driver's side seat belt. The contact stated that his daughter was not aware of any warning lights. The contact stated that his daughter was unhurt, the other vehicle drove away with no damage. The police were not at the scene. The contact stated that his daughter was pinned in the seat by the seat belt but was able to unbuckle. She then turned the Hazard Lights on. The contact stated that he arrived and he saw that the Hazard Lights were dim and when he attempted to start the vehicle it was not starting. The contact had the vehicle towed to a collision center. The contact stated that the collision repair shop diagnosed and determined that the driver's side seat belt needed to be replaced, however, the parts (Part Number: 04818TZ3A01ZC) were not available. The contact stated that he contacted a local dealer to source the part and was told the part was unavailable. The vehicle was not repaired. The manufacturer was informed. The failure mileage was unknown.

Apr 16, 2024

Crash: 1

AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Manufacturer at two different locations report the are unable to make repairs due to not having parts.

Apr 13, 2024

AIR BAGS

1 complaint

The contact owns a 2020 Acura TLX. The contact stated that while being at a complete stop in standstill traffic on a highway, they were rear-ended and pushed into the rear of a Chevrolet Tahoe in front. The contact stated that the air bags failed to deploy. The contact was unaware if the air bag warning light was illuminated after the accident. The contact sustained injuries to their arm and back that required medical attention from the ER. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed. The vehicle was not yet deemed a total loss. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.

Jan 22, 2024

Crash: 1

Injuries: 1

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks <[email protected]> Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 “obd” tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 09, 2023

TIRES

1 complaint

Tire size: 225/50R18 95H While parked I noticed the tire tread pealing off face of tire (the part that touches the road surface) and exposing the under layers of tire rubber and internal tread shapes Almost like outside and inside tread layers separated Not sure if from road hazard or the two layers separated on their own?

Jul 15, 2022

STRUCTURE,SERVICE BRAKES

1 complaint

After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.

Jul 16, 2021

SUSPENSION,WHEELS

1 complaint

TL* THE CONTACT OWNS A 2020 ACURA TLX. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING IT FELT AS IF THE TIRE WAS ABOUT TO DEFLATE. HE CHECKED THE TIRE AND FOUND NO ISSUES WITH THE VEHICLE. HE CONTINUED TO DRIVE AND THE DRIVER'S SIDE FRONT WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE PARK AVENUE ACURA DEALER LOCATED AT 247 WEST PASSAIC ST, MAYWOOD, NJ 07607, (201)-587-0029, WHERE IT WAS SUGGESTED THAT SOMEONE POSSIBLY HAD TAMPERED WITH THE VEHICLE. THE TECHNICIAN OFFERED RE-INSTALL THE WHEEL HOWEVER, THE CONTACT DECLINED THE OFFER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 830.

Aug 10, 2020

2020 ACURA TLX Problems & Complaints

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