2008 BUICK LaCrosse Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
250
Complaints Reported
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Complaints by Component
AIR BAGS
57 complaints
Air bag light comes on is also intermitt some times stays on and someimes on only for a minute or two
Sep 30, 2024
The contact owns a 2008 Buick LaCrosse. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Oct 26, 2021
THE VEHICLE ONLY HAS 30196 MILES ON IT.THE PASSENGER SIDE AIRBAG STAYS ON ALL THE TIME. I NOTICED THERE ARE A LOT OF COMPLAINTS ABOUT THIS MODEL BUICK LACROSSE.WHY HASN'T A RECALL BEEN ISSUED ON THESE VEHICLES.
Apr 01, 2021
RED AIR BAG LIGHT COMES ON INTERMITTENTLY. MANY OWNERS OF THESE CARS HAVE COMPLAINED. IT IS A POOR DESIGN AND SHOULD BE RECALLED. WHEN THE AIR BAG LIGHT IS ON, THERE IS NO AIR BAGS THAT WORK. THE PROBLEM IS IN THE WIRING AND IN THE PASSENGER PRESENCE SYSTEM WHICH COSTS NEARLY 1K FOR A NEW SEAT BLADDER WHICH MAY OR MAY NOT FIX THE PROBLEM. MANY OWNERS OF THESE MODELS ARE HAVING ISSUES WITH THE AIR BAG SYSTEMS IN THESE VEHICLES. WHY HASN'T GM BEEN ORDERED TO REPAIR ALL OF THESE OBVIOUSLY DEFECTIVE SYSTEMS? NEVER HAD AN AIR BAG PROBLEM WITH ANY OTHER VEHICLE. LIGHT IS ON STEADY NOW AND ALL AIR BAGS ARE DISABLED DUE TO THIS ONE PROBLEM. NOT A GREAT DESIGN AND AS A SAFETY ISSUE, IT SHOULD BE A MANDATORY REPAIR BY GM. NONE OF MY OTHER BRANDS-FORD, NISSAN, OR HONDAS HAVE EVER HAD AN AIR BAG PROBLEM. THIS IS ANOTHER IGNITION KEY DESIGN TYPE LAWSUIT WAITING TO HAPPEN. WHY HASN'T A RECALL BEEN ORDERED? OVER 70 COMPLAINTS RIGHT HERE FOR SAME ISSUES. WHEN IS SOMETHING GOING TO BE DONE BEFORE DEATHS OCCUR DUE TO NON DEPLOYMENT?
Aug 19, 2020
I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD TOGGLE BETWEEN ON AND OFF WHILE DRIVING. THE BUICK DEALER DIAGNOSTIC AND SCAN TEST REVEALED THAT THE PASSENGER SIDE PRESSURE SENSOR FAILED. COST OF REPAIR IS $2,000.00 WITH NO SAFETY WARRANTY OPTIONS AVAILABLE TO OFFSET THE COST. NO OBVIOUS DAMAGE TO PRESSURE SENSOR OR PASSENGER SIDE SEAT CUSHION CONTAINING THE BLADDER AND PRESSURE SENSOR IN THE YEARS OF OWNING THIS CAR TO WARRANT FAILURE OF PRESSURE SENSOR. DUE TO ABSENCE OF REASON FOR THE FAILURE OF THE PASSENGER SIDE PRESSURE SENSOR, I AM CONCERNED ABOUT POTENTIAL FAULTY SAFETY SYSTEMS ON MY VEHICLE. A FAILURE PRESSURE SENSOR IN THE PASSENGER SIDE COULD MEAN THAT IN THE EVENT OF A CRASH THE AIRBAG DOES NOT DEPLOY PROPERLY EVEN WHEN THERE IS A PASSENGER SITTING THERE. THEREFORE, IT IS A SAFETY RISK AND NEEDS TO BE REPLACED, BUT SINCE IT HAS NOT BEEN DAMAGED DURING OWNERSHIP I AM LED TO SUSPECT THAT IT IS A FAULTY PRESSURE SENSOR.
Jul 31, 2018
+ 52 more complaints for this component
EXTERIOR LIGHTING
49 complaints
On three occasions, when driving at night, both headlights suddenly went out. The next day the headlights were working normally. The dealer's service department could not find anything wrong. Later, we found out there was a "Safety Recall" (#14291),but it expired one year before our car developed the problem. We have contacted the dealership and Buick, neither one will help us. They expect us to pay for the replacement of the defective part (Headlamp Driver Module).
Apr 16, 2024
The contact owns a 2008 Buick LaCrosse. The contact stated that while operating the vehicle, the headlights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the headlamps had failed. The headlamps were replaced and the failure was remedied however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V519000 (Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.
Apr 20, 2022
THE DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT. I DID LOOK UP ANY RECALLS, WHICH THERE WAS FOR THIS, BUT IT SHOWS THAT IT WAS FIXED. WE DIDN'T HAVE AN ISSUES FOR THE FIRST 9 MONTHS AND HAVE NOW REPLACED THE BULB SEVERAL TIMES. I AM CONCERNED THAT IT IS HAPPENING WHILE MY DAUGHTER IS DRIVING THIS AT NIGHT IN A RURAL AREA WITH A LOT OF DEER AND OTHER ANIMALS RUNNING INTO THE ROADS.
Dec 08, 2020
THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS TO GO HOME LAST WEEK, THERE WERE NO LIGHTS BUT HIGH BEAMS. I THOUGHT IT WAS JUST BULBS, SO I TOOK IT TO MY LOCAL REPAIR SHOP. THEY DIAGNOSED THE PROBLEM AND I AM WAITING FOR THE PART TO COME IN. I KNOW THIS WILL BE EXPENSIVE AS I THINK ITS AROUND $100.00 PER HR. IT WAS IN A PARKING LOT WHERE I DISCOVERED IT. HAD TO DRIVE HOME WITH THE HIGH BEAMS.
Oct 19, 2020
I JUST BOUGHT THIS CAR USED AND THE HEADLIGHTS DIDN'T WORK WHEN I GOT IT. THE HI BEAMS AND YELLOW MARKER LIGHTS DO WORK. JUST NOT THE LO BEAMS. I BOUGHT THE CAR ON 9/28/20, IT HAD 124,000 MILES ON IT WHEN I BOUGHT IT
Oct 02, 2020
+ 44 more complaints for this component
ELECTRICAL SYSTEM
37 complaints
Door locks somtimes would lock or unlock and other times not work at all. Made it a issue when parking or entering the car. I had to replace the lock mechanism in the doors. The car has 99135 miles on it but should not have a problem especally the back doors since they are not used very often.
Aug 08, 2021
THE POWER DOOR LOCKS DO NOT WORK PROPERLY EVEN WHEN USING THE INTERIOR SWITCHES. MOST OF THE TIME, DOORS MUST BE LOCKED OR UNLOCKED MANUALLY ! OUR 2008 BUICK LACROSSE CXL HAS LESS THAN 51,000 MILES AND SHOULD NOT HAVE THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I'VE READ THAT PEOPLE WERE TRAPPED/ UNABLE TO GET OUT OF THEIR LACROSSE WHEN TRIP WAS DONE.
Aug 18, 2019
CAR IS STATIONARY. AT APPROXIMATELY 50000 MI. (AND 6 YRS OF AGE) ALL FOUR DOOR LOCKS STARTED RANDOMLY AND INTERMITTENTLY STICKING. SYMPTOM IS THAT, ONCE INSIDE THE CAR AND DOORS ARE LOCKED, DOORS WILL NOT UNLOCK AND HANDLES DO DO NOT OPEN THE DOORS FROM THE INSIDE. SOLUTION WAS TO OPEN THE WINDOW AND ATTEMPT TO OPEN FROM OUTSIDE WHICH SOMETIMES WORKED. THIS IS A SAFETY ISSUE. IF THERE IS AN ACCIDENT OR PASSENGERS ARE OTHERWISE IN DISTRESS, CANNOT EXIT THE CAR. HAVE SEEN REPEATED REPORTS OF THIS ISSUE WITH THIS CAR. SHOULD BE INVESTIGATED. SAFETY ISSUE.
Sep 07, 2018
I HAD DRIVEN TO THE STORE, WHEN I TRIED TO EXIT THE VEHICLE THE DRIVER'S DOOR WOULDN'T OPEN FROM THE INSIDE OR OUTSIDE. THE DRIVER'S DOOR LOCK ACTUATOR FAILED IN A WAY THAT PREVENTED THE DOOR FROM OPENING. I TRIED USING THE INNER AND OUTER HANDLES, I ALSO TRIED USING THE DOOR LOCK SWITCH AND THE MANUAL LOCK NOB. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CENTER CONSOLE TO USE THE PASSENGER SIDE DOOR. I WAS FINALLY ABLE TO OPEN THE DRIVER'S DOOR THE NEXT DAY BY RAPIDLY LOCKING AND UNLOCKING THE DOOR USING THE MANUAL LOCK NOB A GOOD 30 TIMES. THE CAR IS A FOUR DOOR AND NONE OF THE AUTOMATIC LOCKS WORK. THE CAR ALSO HAS 99500 MILES. THE FACT THAT ALL FOUR LOCKS HAVE FAILED IS ONE THING, IT'S THE FACT THAT THEY CAN LEAVE YOU UNABLE TO USE YOUR DOOR IN CASE OF AN ACCIDENT THAT IS THE MAJOR SAFETY HAZARD. FIXING JUST THE DRIVER'S DOOR IS COSTING ME $525.00 AT A LOCAL BUICK DEALERSHIP. A QUICK GOOGLE SEARCH REVEALED THAT THIS IS A PROBLEM ACROSS ALL GM W-BODY CARS FROM ABOUT 2006 TO 2009.
Oct 30, 2017
MY 2008 BUICK WAS RECALLED BY BUICK FOR SAFETY RECALL 14291 AS INSTRUCTED I MADE AN APPOINT AT CENTRAL BUICK IN NORWOOD MA FOR 08:00 1/11/17 ON ARRIVAL THEY TOOK MY PAPERS AND DECIDED THEY COULDN'T DO THIS SAFETY RECALL ON THE HEADLIGHTS BECAUSE THE CAR HAD A "BRANDED TITLE". I BOUGHT THIS CAR 5 YEARS AGO AND IT DOES HAVE A RECONSTRUCTED TITLE IN MASS DUE TO A PRIOR ACCIDENT THAT WAS FIXED AND INSPECTED PRIOR TO MY BUYING THE CAR. I DON'T SEE WHY BUICK REFUSED TO REPLACE THIS RELAY. IT'S A SAFETY ISSUE WHEN THE HEADLIGHTS REFUSE TO WORK DUE TO THIS DEFECTIVE RELAY. I HAVE TWICE REPLACED THIS RELAY WITH STANDARD REPLACEMENT PARTS ONLY TO HAVE THEM AGAIN FAIL. PLEASE REVIEW AND ADVISE UPDATED 07/13/2017*JS
Feb 10, 2017
+ 32 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
9 complaints
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTING WAS NOT ILLUMINATED. THE CONTACT WAS UNSURE IF THE HEADLAMPS WERE OPERABLE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED APPROXIMATELY ONE YEAR AGO WHEN THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) AT KENDALL CHEVROLET OF EUGENE (846 GOODPASTURE ISLAND RD, EUGENE, OR 97401(855) 982-8922). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,900.
Oct 17, 2017
-DOOR LOCKS WON'T WORK WITH SWITCHES, KEY BOF, AND SOMETIMES MANUALLY. CAR HAD 49000 MILES AND WAS EIGHT YEARS OLD WHEN PROBLEM BEGAN. PROBLEM OCCURS WHILE DRIVING AND STATIONARY. DEALERSHIP ESTIMATE TO REPAIR IS $900. CONCERNED THAT WILL NOT BE ABLE TO EXIT VEHICLE IN A EMERGENCY SITUATION. -INTERIOR DISPLAY LIGHTING GOES DIM WHEN HEADLIGHTS COME ON. CAN NOT SEE SOME OF THE DISPLAYED INFORMATION DURING DAYLIGHT. DEALERSHIP SAID IT COULD NOT BE REPAIRED.
Sep 27, 2017
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION SEVERAL TIMES. THE DEALER (PARKER BUICK GMC, 4813 ARENDELL ST, MOREHEAD CITY, NC 28557, 252-726-5103) INDICATED THAT THEY REPLACED THE HDM THREE TIMES, BUT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS CONTINUED TO NOT FUNCTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THEY HAD NO INFORMATION ON THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER FAILED TO REMEDY THE RECALL AFTER THREE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Aug 16, 2017
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V519000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Apr 04, 2017
ON DEC. 18TH MY WIFE AND I WERE DRIVING AT NIGHT GOING TO A CHRISTMAS PARTY WHEN THE LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING.I SWITCHED TO THE HIGH BEAMS AS THEY WERE STILL FUNCTIONING. WE WENT THE LAST MILE TO OUR DESTINATION ON THE HIGH BEAMS. I TURNED OFF THE CAR TO SEE IF THAT WOULD RE;SET THE LIGHTS, IT DID NOT. WE WENT TO THE PARTY AND CAME BACK TO THE CAR APX. 3 HOURS LATER. I STARTED THE CAR AND THE LOW BEAMS CAME ON..AFTER ABOUT 1/2 MILE THEY WENT OUT AGAIN..SO I PULLED OVER AND SHUT OFF THE CAR TO SEE IF THEY WOULD COME ON UPON RE-START,THEY DID NOT,SO WE CONTINUED ON WITH HIGH BEAMS. AFTER ABOUT 10 MINUTES THE LOW BEAMS CAME ON FOR THE REST OF OUR TRIP HOME. THE NEXT DAY I RESEARCHED THE ISSUE ON-LINE AND DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS PROBLEM I CONTACTED THE LOCAL BUICK DEALER AND WAS TOLD THEY WERE OF THE PROBLEM BUT HAD NO DIRECTION ON HOW TO FIX IT FROM G.M. MY WIFE CALLED ANOTHER AREA BUICK DEALER AND RECIEVED THE SAME REPLY..SHE WAS ABLE TO GET A HOLD OF G.M. AND WAS TOLD THEY WERE AWARE OF THE ISSUE AND WOULD GET BACK TO US.. WE NEVER R GOT ANY RECALL NOTICE FROM G.M. I HAD TO PRINT ALL THE FORMS FROM THE NHTSA WEB SITE.. SEEMS TO ME THAT THIS A MULTI MILLION DOLLAR LAW SUIT WAITING TO HAPPEN AFTER SOMETHING REALLY BAD HAPPENS (IT IS ONLY A MATTER OF TIME). THIS PROBLEM IS NOT JUST WITH TE BUICK LACROSSE THERE ARE OTHER MODELS INVOLVED.. SO WHAT CAN BE DONE TO GET G.M. AND THEIR DEALERS TO FIX THIS?
Dec 20, 2015
+ 4 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
7 complaints
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE'S DOORS WERE NOT LOCKING CORRECTLY. THE CONTACT WOULD HAVE TO MANUALLY LOCK THE DOORS AND THEN ACTIVATE THE LOCKS WITH THE KEY IN ORDER TO SECURE THE DOOR LOCKS. THE DEALER DIAGNOSED THAT THE FAILURE WAS COMMON AND THE ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Oct 24, 2016
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE KEY FOB FAILED TO OPERATE THE DOOR LOCKS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT ALL DOOR LOCKS AND THE KEYLESS ENTRY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.
Feb 04, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR PASSENGER AUTOMATIC DOOR LOCK FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Jan 27, 2015
DOOR LOCKS WILL NOT OPERATE WITH FOB REMOTE PASSENGER REAR DOOR WILL NOT LOCK/ UNLOCK AT ALL , OTHER DOORS MAY OR MAY NOT LOCK/UNLOCK WHEN PUT IN DRIVE OR PARK. FOB WILL SOUND HORN FLASH LIGHTS. *JS
Jul 27, 2014
THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,000 AND DOOR LOCK PROBLEMS BEGAN MARCH 17, 2014. HAVE READ OTHER REPORTS ON INTERNET WEBSITES STATING THIS IS A COMMON PROBLEM ON 2005 TO 2012 BUICK LACROSSE VEHICLES AND POSSIBLY OTHER GM VEHICLES. THIS IS A POTENTIAL SAFETY HAZARD IF DOORS FAIL TO UNLOCK IN THE EVENT OF A WRECK, ETC. *TR
Mar 26, 2014
+ 2 more complaints for this component
UNKNOWN OR OTHER
6 complaints
DOORS WILL NOT LOCK WITH EITHER THE FOB OR THE INTERIOR LOCK BUTTON ON EITHER DOORS. I'M READING ON LINE OF SIMILAR ISSUES WITH THIS MODEL WHERE DOORS WILL NOT UNLOCK!
Feb 02, 2021
CAR KEEPS STALLING. LOSES POWER STEERING HARD TO NAVIGATE. HAPPENS QUITE OFTEN. CITY STREETS HIGHWAY, PARKING LOTS. ETC.
Jun 19, 2019
THE LEFT REAR DOOR LOCK DOES NOT LOCK OR UNLOCK UNLESS DONE SO MANUALLY. THE DOOR LOCK ACTUATOR DOES NOT WORK.
Jul 12, 2017
I WRITE TO LODGE A SAFETY COMPLAINT ON GM. THIS PUBLIC SAFETY ISSUE CENTERS ON THE DETACHMENT OF THE REAR SPOILER WHILE OPERATING MY 2008 BUICK LACROSSE, MY ARGUMENT IS THAT ENGINEERS, BOTH LICENSED AND UNLICENSED, ARE EMPLOYED BY VEHICLE MANUFACTURING CORPORATIONS. THEY ARE ENGAGED IN THE PROCESS OF MANUFACTURING VEHICLES THAT ARE PLACE INTO OPERATION ON OUR NATION'S HIGHWAYS. THEIR WORK DIRECTLY AFFECTS PUBLIC HEALTH AND SAFETY AS MUCH, IF NOT MORE THAN THEIR LICENSED COLLEAGUES IN CONSULTING ENGINEERING. THESE ENGINEERS AND THEIR CORPORATIONS HAVE A RESPONSIBILITY TO PUBLIC SAFETY AND PRODUCT LIABILITY. THIS HAS BEEN CLEARLY DOCUMENTED BY CASES SUCH AS MACPHERSON V. BUICK. THEY ARE RESPONSIBLE TO ENSURE THAT PUBLIC SAFETY IS A NUMBER ONE CONCERN THIS IS CODIFIED IN TITLE 49 USC. VEHICLE MANUFACTURES HAVE THE INHERENT RESPONSIBILITY TO PROVIDE FOR VEHICLE SAFETY AND TO PROVIDE FOR THE NOTIFICATION OF DEFECTS AND NONCOMPLIANCE ISSUES. US FEDERAL REGULATIONS THROUGH THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) SPECIFY DESIGN, CONSTRUCTION, PERFORMANCE, AND DURABILITY REQUIREMENTS FOR MOTOR VEHICLES AND REGULATED AUTOMOBILE SAFETY-RELATED COMPONENTS, SYSTEMS, AND DESIGN FEATURES. THIS INCLUDES ENGINEERING DESIGN AND ENGINEERING MANUFACTURING DEFECTS, SHORTFALLS, AND SHORTCOMINGS. I WAS COMMUTING TO THE DEALERSHIP FROM WORK TO OBTAIN AN ANNUAL VIRGINIA STATE SAFETY INSPECTION. WHILE OPERATING MY VEHICLE SOUTHBOUND, AT A SPEED OF 60-65 MPH, AROUND THE 147 MILE-MARKER, THE REAR SPOILER DETACHES FROM MY VEHICLE CAUSING AT LEAST TWO TRAILING VEHICLES TO OPERATE THEIR VEHICLES ERRATICALLY IN AN AVOIDANCE MANEUVER. THE REAR SPOILER DETACHED AND SKIDDED TO A HALT ON THE LEFT SHOULDER OF THE HIGHWAY. I THEN SIGNALED TO THE LEFT SHOULDER TO STOP RETRIEVE THE DETACHED SPOILER. THIS COULD HAVE BEEN AN EGREGIOUS OUTCOME.
Apr 17, 2017
WHILE STATIONARY OR IN MOTION THE DRIVER SIDE FRONT DOOR WILL NOT UNLOCK WITH KEY FOB, UNLOCK BUTTON ON DOOR PANEL, OR BY HAND. ALL THREE METHODS HAVE BEEN ATTEMPTED TO UNLOCK THE DOOR AND THEY HAVE BEEN UNSUCCESSFUL.
Aug 17, 2016
+ 1 more complaint for this component
STEERING
6 complaints
THERE IS A NHTSA SERVICE BULLETIN ID # 10024713 RELATED TO A POWER STEERING LEAK CAUSED BY A DEFECTIVE PART OR DESIGN. THE BULLETIN RECOMMENDS A TIE DOWN STRAP TO PREVENT HOSE WEAR AND RESULTING LEAKAGE OF FLUID. LOSS OF POWER STEERING AND/OR DAMAGE TO THE POWER STEERING UNIT CAN RESULT FROM THIS LEAK. I BELIEVE BUICK HAS BEEN AWARE OF THIS PROBLEM FOR SOME TIME. I QUESTION WHY GM DID NOT RECALL ALL VEHICLES WITH THIS PROBLEM TO REPLACE THE WORN HOSE AND ATTACH A TIE DOWN STRAP BEFORE LEAKAGE WAS FOUND. LOSS OF POWER STEERING CAN BE A SAFETY ISSUE, AS SEEN WITH THE CURRENT IGNITION RECALLS. GM IS NOT PROVIDING ANY EXTENDED WARRANTY ON THIS DEFECT. *TR
Nov 18, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING COLUMN LATCH ADJUSTED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 01/22/15*CN UPDATED 01/26/15*JB
Oct 20, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Oct 16, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT PASSENGER SUFFERED A BROKEN NOSE AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
Oct 06, 2014
I BELIEVE THERE IS A LEAK IN THE POWER STEERING SYSTEM IN MY BUICK LACROSSE 2008. I HAVE READ POSTINGS ON THE INTERNET OF OTHER BUICK LACROSSE OWNERS FROM MULTIPLE MODEL YEARS REPORTING THE SAME ISSUE. THERE APPEARS TO BE SOME TYPE OF FAILURE IN THE EQUIPMENT. MANY OWNERS REPORTED HAVING EXPENSIVE REPAIRS DONE, ONLY TO EXPERIENCE HE PROBLEM AGAIN. I AM CONCERNED WITH FAILURE OF THE POWER STEERING SYSTEM. I HAVE INQUIRED FROM BUICK IF THERE HAVE BEEN PROBLEMS OR INTERNAL SERVICE NOTICES ABOUT A POWER STEERING ISSUE AND HAVE BEEN TOLD THERE IS NOT. WITH SO MANY INTERNET POSTING SHOWING UP I QUESTION BUICKS RESPONSE. *TR
May 21, 2014
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
5 complaints
ONCE IN A WHILE IT ACTS UP WHERE IT STATES THAT IT'S GOT LOW OIL PRESSURE EVEN THO IT'S GOT PLENTY OF OIL,ALSO IT HAS MISFIRED DURING WHEN THIS HAPPENS. IT'S LIKE THIS: I'M DRIVING. EVERYTHING IS FINE UNTIL ALL OF THE SUDDEN I NOTICE ENGINE LIGHT IS ON ALSO THE T/C LIGHT COMES ON AND IT ALSO STATES THE LOW OIL PRESSURE AND THE ACCELERATION PEDAL IT ACTS UP. FOR EXAMPLE, I'M GIVING GAS AND IT ISN'T ACCELERATING AS MUCH AS IT SHOULD BE AND IT TOTALLY FLUCTUATES. I'VE ALSO HAD THE CAR MISFIRE AND SHUT OFF DURING ONE OF THESE EPISODES AS WELL. THESE EPISODES OF WHAT I HAD JUST DESCRIBED COMES AND GOES AND ACTUALLY IT STAYED GONE FOR A GOOD WHILE NOW UNTIL JUST A FEW MINUTES AGO. THE GUY WHO SOLD ME THIS CAR TOLD ME THAT THERE'SA RECALL ON WHATEVER ISSUE I'M HAVING WITH THE ACCELERATOR PEDAL (I PLUGGED IN FIXD TOOL WHICH TELLS ME WHAT IS WRONG WITH MY CAR AND GIVES ME TWO CODES THE CODES BEING: P: 2138 AND CODES P: 1125.
Oct 18, 2020
WHILE DRIVING AT 35 MPH OR 50 MPH CAR SLOW DOWN TO 10 MPHSTOPS AND WON'T ACCELERATE(GAS PEDAL IS HARD WON'T GIVE GAS) . ENGINE LIGHT COMES ON AND CHIMES SAYING REDUCE ENGINE POWER AND TRACTION IS OFF (SERVICE TRACTION). WHEN TRY TO STEER OF THE ROAD STEERING WHEEL IS HARD TO TURN. I HAVE HAD THE THROTTLE BODY CLEAN AND IT'S STILL DOING THE SAME THING. VERY DANGEROUS WHEN DRIVING AT NIGHT. GM NEEDS TO FIX ALL PROBLEM WON'T DRIVE TO DANGEROUS. CAN YOU PLEASE HELP ME PURCHASE CAR MARCH 2012. *TR
Jul 01, 2014
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND FAILED TO ACCELERATE WHEN PRESSING ON THE ACCELERATOR PEDAL. THE CONTACT INDICATED THAT AFTER RELEASING THE ACCELERATOR PEDAL THE VEHICLE SUDDENLY ACCELERATED AT A VERY HIGH RATE OF SPEED. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED BUT THE DEFECT HAD REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Jun 24, 2014
WHILE TRAVELING AT APPROX 20 MPH, THE CRUISE CONTROL ACTIVATED AUTOMATICALLY WHILE TURNING INTO A PARKING LOT. THE VEHICLE SPEED UP IN A MATTER OF 2 SECONDS AND WAS AT MUCH HIGHER SPEED WHEN SHE VEERED OFF INTO A BUSH. THE QUICK SPEED ACCELERATION OF THE VEHICLE WITHOUT OUT ANY ACTIVATION BY DRIVER IS OF GREAT CONCERN. DRIVER WAS STARTLED BY SUDDEN SPEED UP OF VEHICLE. FEELS THE CRUISE CONTROL ACTIVATED ON ITS OWN. SHE DID NOT TOUCH THE CRUISE CONTROL BUTTONS ON STEERING WHEEL AT ANY TIME. OWNERS DO NOT FEEL THE LOCATION OF THE CRUISE CONTROL BUTTONS ARE LOCATED IN GOOD SPOT. THE CRUISE CONTROL HAS ACTIVATED ON ITS OWN SEVERAL TIMES OVER THE PAST 4 YRS. OWNERS HAVE HAD DEALERSHIPS LOOK AT ISSUES. THEY HAVE BEEN UNSUCCESSFUL IN DUPLICATING OR RESOLVING THIS ISSUE. COMPLAINT HAS ALSO BEEN FILED WITH GENERAL MOTORS IN 2011 CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 22, 2013
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD BEGIN TO ACCELERATE AT A FAST RATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THERE WERE NO PROBLEMS WITH THE CRUISE CONTROL. THE FAILURE MILEAGE WAS 25. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. UPDATED 08/03/10. *LJ UPDATED 09/21/10
Jun 09, 2010
LATCHES/LOCKS/LINKAGES
5 complaints
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE DRIVER'S DOOR FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS NOT AVAILABLE.
Jan 02, 2018
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY DOOR LOCKS AND REMOTE KEY MALFUNCTION. *SMD THE CONSUMER STATED THREE OUT OF THE FOUR DOORS, DID NOT OPEN OR CLOSE WHEN USING THE REMOTE OR THE KEY. *JB UPDATED 02/01/16.8JB
Sep 17, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THE FRONT DRIVER SIDE LOCK FAILED TO LOCK AND UNLOCK INTERMITTENTLY. THE CONTACT ALSO MENTIONED WHEN ACTIVATING THE KEY FOB TO CHECK IF THE DOOR WAS LOCKED, THE REAR DOOR ALARM SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER DOOR LOCK ACTUATOR AND THE DOOR HANDLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER SHORTLY AFTER THE REPAIR, THE PASSENGER AND BOTH REAR DOOR LOCKS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,078.
Aug 11, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FOUR POWER DOOR LOCKS FAILED TO UNLATCH OR LATCH WHEN ACCESSED THEM WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH REAR DOOR LOCKS WERE REPLACED AT THE MANUFACTURER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Jul 24, 2013
TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT ALL THE DOORS HAD BECOME INOPERABLE AND AS A RESULT, THE DOOR LOCKS FAILED TO UNLOCK OR LOCK. THE CONTACT MENTIONED THAT IN ONE OCCASION THE DOORS FAILED TO UNLOCK WHICH PREVENTED HER FROM EXITING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/3/12 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BUICK HOUSE. THE CONSUMER'S SON REPAIRED THE VEHICLE. THE CONSUMER COULD NOT AFFORD THE COST FOR THE DEALER TO REPAIR THE LOCKS. UPDATED 10/09/2012 *JS
Aug 23, 2012
SERVICE BRAKES
4 complaints
SOMETIMES WHEN BRAKES ARE APPLIED, THE CAR DOES NOT COME TO A SMOOTH STOP, BUT RATHER JERKS AHEAD AND TAKES A VERY LONG DISTANCE TO STOP. THIS OCCURS OFTEN ON SNOW COVERED ROADS BUT ALSO OCCURS ON DRY ROADS. MY DAUGHTER WAS IN A SMALL ACCIDENT BECAUSE THE CAR DID NOT STOP IN TIME. THE MESSAGE TO CHECK THE ABS OFTEN SHOWS. I HAVE JUST HAD A NEW BRAKE JOB WITH NEW ROUTERS BUT STILL GET THE MESSAGE TO CHECK AUTOMATIC BRAKING SYSTEM. THIS PROBLEM HAS BEEN GOING ON FOR YEARS AND IT SEEMS THAT NOTHING WILL FIX IT. EVEN THOUGH THE CAR IS A 2008, IT ONLY HAS A LITTLE OVER 80,000 MILES. THE PROBLEM HAS OCCURRED BOTH ON CITY STREETS AND HIGHWAYS. (SINCE THE PROBLEM IS ON-GOING, SOME OF THE FOLLOWING QUESTIONS DO NOT APPLY. HOWEVER SINCE THE FIELDS ARE REQUIRED, I WILL HAVE TO PUT SOMETHING DOWN.)
Sep 05, 2019
THE BRAKES LOCKED UP IN TWO DIFFERENT SITUATIONS WHERE I WAS TRAVELING AT APPROXIMATELY 10 MPH. I HAD THE CAR'S BRAKING SYSTEM CHECKED AFTER THE FIRST TIME. I WAS TOLD THE BRAKING SYSTEM LOOKED FINE. THE FIRST INCIDENT I WAS ON THE FREEWAY IN STOP AND GO TRAFFIC. THE SECOND TIME I WAS ON A BRIDGE OVER A HIGHWAY MAKING A LEFT TURN AND WAS TRAVELING ABOUT 10 MPH. BOTH TIMES TRAFFIC STOPPED IN FRONT OF ME AND I APPLIED THE BRAKES AND ALL FOUR WHEELS LOCKED UP AND I SLID INTO THE CARS IN FRONT OF MINE. I HAD NO ABS LIGHT ON THE DASHBOARD AND NO INDICATION MY BRAKES WERE IN DISTRESS.
Jan 05, 2017
THE ACCIDENT HAPPENED YESTERDAY MORNING. THE BRAKE JAMMED WHEN I TRIED TO STOP AT THE RED LIGHT. WHEN I PRESSED THE BRAKE SECOND TIME, IT WAS STILL JAMMED SO I CRASHED MY CAR TO THE CAR IN FRONT. LUCKILY, NOBODY WAS HURT. IT WAS RAINING BUT THE CAR WAS JUST SERVICED BY A BUICK DEALER LESS THAN TWO WEEKS AGO. THIS HAPPENED A YEAR AGO AND FORTUNATELY, THE CAR STOPPED JUST IN TIME THAT TIME. *TR
Nov 02, 2014
THIS CAR IS A LACROSSE SUPER WITH A 5.3 LITER SUPER CHARGED ENGINE. IN THE PROMOTIONAL MATERIAL PRODUCED FOR THE CAR IT INDICATES THE CAR IS EQUIPPED WITH LARGER BRAKES BECAUSE OF THE POWER OF THE CAR. IN 2013 I WENT TO REPLACE THE FRONT BRAKES ON THE CAR AND PURCHASED THE PADS THAT WERE MANUFACTURED FOR THIS MAKE AND MODEL EQUIPPED WITH THE 5.3 SUPER CHARGED ENGINE. WHEN I WENT TO INSTALL THEM THEY WERE TO LARGE FOR THE CALIPERS AND NOTICEABLY LARGER THAN THE ONES ON THE CAR. UPON RETURNING THE PARTS STORE AND LENGTHY SEARCHING IT WAS DETERMINED THE BRAKING SYSTEM ON THE CAR IS THAT OF THE 2008 LUCERNE WITH 275-HP 4.6-LITER V-8. THE LACROSSE WITH A 5.3-LITER, 300-HP SUPER CHARGED V8. GM TO DATE HAS REFUSED TO ADDRESS THE ISSUE WHICH UNDER CERTAIN DRIVING CONDITIONS COULD BE A DANGER. *TR
Apr 24, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
THE FRONT HEADLIGHTS AND RUNNING LIGHTS JUST GO OFF FOR NO REASON. WHEN DRIVING HOME ON NIGHT THE HEADLIGHTS WENT OFF FOR NO REASON. THE NEST DAY, THEY WORKED. THEY CONTINUE TO WORK, BUT THE NIGHT THEY WENT OUT WAS VERY DISTURBING. THE VEHICLE WAS IN MOTION, ON STATE HGWY, GETTING READY TO TURN TO THE RIGHT.
Jan 21, 2021
I JUST PURCHASED THIS CAR LAST WEEK AND I NOTICED WHEN I HIT THE LOCK ON THE FOB, MY ALARM WOULD SOUND, BUT MY DOOR LOOKS WOULDN'T CLOSE. SO I TRIED IT IN MY CAR AS WELL WITH THE LOCKS ON THE DOOR AND NOTHING. THE UNLOCK WORKS PERFECT BY THE WAY (FOB & DOOR LOCKS). I MANUALLY LOCK MY DOORS AT NIGHT AND IN THE MORNING, THE LOCKS WILL WORK A FEW TIMES, AND THEN STOP AGAIN. ALSO THE DOORS DO NOT LOCK WHEN YOU TAKE THE CARE OUT OF PARK.
Nov 19, 2019
DRIVING ALONG WHEN ALL OF A SUDDEN WARNING CAME ON, AND CAR SLOWED ALMOST TO A STOP, GOT MESSAGE ON DASH THAT TRACTION STABILITY WAS A PROBLEM. PROBLEM WENT AWAY AND SEVERAL MONTHS LATER, CAR SLOWED DOWN ON THE GARDEN STATE PARKWAY, HAD TO LEAVE THE ROAD , THE PROBLEM BECAME MORE OF A PROBLEM AS THE MONTHS WENT BY, TOOK TO THE DEALER HAD TO REPLACE THE SENSOR, IT MAY HAVE BEEN RELATED TO THE KEY PROBLEM, WHICH WAS CORRECTED BY THE DEALER SO FAR SO GOOD. NOW THE DOOR LOCKS ARE FAILING, REAR PASSENGER WAS THE FIRST TO GO, NOW FRONT LOCKS NOT WORKING PROPERLY, WHAT IS WRONG WITH THIS BUICK I ONLY HAVE A LITTLE OVER 50,0000 MILES ON THE CAR. *TR
May 04, 2015
SUSPENSION
3 complaints
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR MAINTENANCE, IT WAS DIAGNOSED THAT THE FRONT END SWAY BAR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 11/19/15*LJ UPDATED 11/14/2017*CN
Jul 13, 2015
COULD NOT UNDERSTAND WHY MY 2008 BUICK LACROSSE COULD NOT HANDLE LOW SPEED SNOW AND ICE ISSUES WITHOUT MY REAR END SWAYING. I REPLACED THE ALL THE TIRES AND STILL HAD ISSUES WITHREAR SWAYING ON SNOW AND ICE OVER 30 MILES PER HOUR. *TR
Apr 13, 2011
STRUTS WENT BAD AT 45,000 MILES AFTER REGULAR CAR USAGE AND RUINED MY TWO BACK TIRES. *TR
Sep 10, 2010
ENGINE
3 complaints
AFTER HAVING A GM DEALER (ROBERTS-ROBINSON BUICK GMC - EXCELSIOR SPRINGS, MO.) REPAIR THE FACTORY RECALL KEY ISSUE. THE CAR STILL STALLS AT HIWAY SPEEDS. WAS TOLD IT WAS THE "POWERTRAIN CONTROL MODULE", FINALLY, AFTER 3 VISITS TO THE DEALER. I'VE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ON-LINE WITH OWNERS OF BUICK PRODUCTS SIMILAR OR THE SAME HAVING THE SAME ISSUE. THIS WOULD SEEM TO BE A VERY SERIOUS HEALTH HAZZARD. ALTHOUGH MY DEALER HAS DONE ALL THEY COULD AND HAVE BEEN VERY ACCOMODATING, IT WOULD BE BENEFICIAL TO ALL THAT IS HAVING OR HAS HAD THIS PROBLEM TO GET HELP FROM GM SINCE THIS SEEMS TO BE A VERY WIDE-SPREAD & COMMON PROBLEM.
May 12, 2015
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,154.
Sep 26, 2014
WHILE TRAVELING UP A GRADUAL HILL ON A LOCAL STREET MY CAR STOPPED RUNNING. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO ROLL OVER TO THE SIDE. THE CAR HAD TO BE TOWED TO MY MECHANIC. HE FOUND THE IGNITION COIL BURNT AND A FUSE BLOWN. HE REPLACED THE COIL AND FOUND THAT THE IGNITION MODULE WAS ALSO FAULTY. IN LIGHT OF THE RECENT IGNITION RECALLS, CAN FAULTY MODULES OR COILS ALSO BE A PROBLEM? *TR
Jul 04, 2014
AIR BAGS,SEATS
3 complaints
PASSENGER AIR BAG OFF INDICATOR LIGHT COMES ON AT TIMES WHEN SEAT OCCUPIED. *TR
Mar 25, 2014
AIR BAG REGISTERED AS OFF WHEN A PERSON WAS SEATED IN THE FRONT PASSENGER SEAT. SENSOR WAS REPLACED AND AFTER 18 MONTHS THE SAME PROBLEM IS RECURRING. THE AIR BAG WILL BE ON THEN SWITCH OFF AND ON ALL WHILE A PERSON IS SITTING IN THE SEAT AND NOT DOING ANYTHING OTHER THAN SITTING. CURRENT MILEAGE FOR 2ND RECURRENCE IS 46,150. ALSO THE LOW BEAM HEADLIGHTS ARE GOING OFF FOR NO APPARENT REASON AT NIGHT WHILE DRIVING DOWN THE ROAD. HIGH BEAMS MUST BE USED WHEN THIS OCCURS. THE PASSENGER DOOR LOCK WILL NOT OPEN OR LOCK WHEN THE REMOTE IS USED OR THE DOOR LOCK BUTTON ON THE DOOR. THE HOOD WILL ALSO NOT STAY UP AS THE HYDRAULIC LIFTERS DO NOT HOLD. *TR
Feb 25, 2014
I HAVE HAD TWO ISSUES INVOLVING THE NEED TO REPLACE WHAT I UNDERSTAND TO BE THE PASSENGER PRESENCE AIRBAG SENSOR. THIS ITEM CONSISTS OF A COMPLETE ASSEMBLY, THE ACTUAL SEAT PASSENGER SENSOR/SCALE ASSEMBLE AND THE ASSOCIATED COMPUTER. AT ABOUT 18,500 WHILE DRIVING, THE PASSENGER AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THERE WAS A PASSENGER SETTING ON THE SEAT IN EXCESS OF 125 POUNDS WEARING A SEAT BELT. AFTER SEVERAL COMPLAINTS AND TESTS ,AT 24,008 MILES THE BUICK DEALER REPLACED AN ITEM LISTED ON THE WORK ORDER AS THE INFLATABLE RESTRAINT PASSENGER SEAT SUPPRESSION MODULE 19124100 MODULE KIT. AT ABOUT 42,600 MILES A SIMILAR PROBLEM DEVELOPED IN THAT THE AIRBAG READINESS ICON LIGHT, ON THE INSTRUMENT PANEL CAME ON, INDICATING A COMPLETE AIRBAG SYSTEM MALFUNCTION. I SOON DISCOVERED THAT POUNDING ON THE SEAT WOULD MAKE THE LIGHT GO OUT UNTIL ANOTHER MALFUNCTION OCCURRED, USUALLY WHEN THE PASSENGER GOT OUT OF THE CAR. AGAIN AFTER REPEATED COMPLAINTS AND TESTS AT 46,713 MILES THE BUICK DEALER INSTALLED AN ITEM LISTED ON THE WORK ORDER AS THE A PPS MODULE 19258127 REMANUFACTURED MODULE KIT. BY WHATEVER NAME THIS THE SECOND TIME A COMPLETE PASSENGER PRESENCE AIRBAG SENSOR ASSEMBLY HAD TO BE REPLACED IN THE PASSENGER SEAT. I CONSIDER THIS TO BE A SAFETY ISSUE. IN THE FIRST INSTANCE WHEN THE MALFUNCTION OCCURRED THERE WAS NO AIR BAD PROTECTION FOR THE PASSENGER. IN THE LATTER CASE THERE WAS A COMPLETE AIRBAG SYSTEM FAILURE. THE FIRST REPLACEMENT WAS COVERED UNDER WARRANTEE BUT THE SECOND REPLACEMENT I HAD TO PAY FOR MYSELF. INTERNET SEARCHES HAVE DISCLOSED THAT THERE ARE OTHER 2008 BUICK LACROSSE OWNERS WITH SIMILAR COMPLAINTS ABOUT THE AIRBAG MODULE FAILURE AND COST OF REPLACEMENT. IF BUICK USES PARTS SUBJECT TO REPEATED FAILURE THEIR REPLACEMENT SHOULD BE PAID FOR BY BUICK.
Jul 24, 2013
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
2 complaints
THE AIR BAG LIGHT COMES ON FREQUENTLY, BUT MAINLY DURING HOT SUMMER DAYS AND HAS CAME ON SEVERAL TIMES SINCE WE PURCHASED THE VEHICLE MARCH OF 2019. THE LIGHT COMES ON WHEN WE ARE STATIONARY AND WHILE DRIVING. WHEN DOING RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH OTHER CONSUMERS VEHICLES. I HAD READ IT WAS AN ELECTRICAL ISSUE AND IN MY OPINION THIS IS VERY DANGEROUS AND SHOULD BE A RECALL. ANOTHER ISSUE WE HAVE THAT I ALSO SEEN WAS A COMMON ISSUE WITH LACROSSE OWNERS, IS THE POWER LOCKS. NONE OF MY LOCK WORK PROPERLY, ALL OF THEM HAVE TO BE MANUALLY LOCKED AND UNLOCKED. TODAY, DECEMBER 10, 2019, WE NOTICED THAT WHEN I TRIED GETTING OUT OF THE CAR THE DOOR WOULD NOT OPEN. DOOR WAS UNLOCKED AND HAD BEEN UNLOCKED. MY BOYFRIEND TRIED OPENING THE DOOR FROM THE OUTSIDE AND IT WOULD NOT OPEN. I TRIED TO LOCK IT AND UNLOCK IT AGAIN, I TRIED PUSHING THE DOOR REALLY HARD TO SEE IF IT WOULD POP OPEN AND NO LUCK. I THINK THERE SHOULD BE A LOT MORE RECALLS ON THIS VEHICLE AS I'VE HAD THIS ISSUES AS WELL AS MANY OTHERS.
Dec 10, 2019
FIRST ISSUE CAR WILL SHUT OFF DRIVING DOWN THE FREEWAY DOING 60 70 MILES AN HOUR IT WILL JUST SHUT OFF AND I HAVE TO COAST TO THE SIDE AND WAIT AND WAIT TILL IT STARTS AGAIN VERY DANGEROUS. NEXT ISSUE IS THE AIRBAG LIGHT FLASHES ON AND OFF I'M ASSUMING DO I DO TO A PRESSURE SENSOR IN THE PASSENGER SEAT WHICH I HAVE A DAUGHTER THAT SITS IN THE PASSENGER SEAT AND I DON'T KNOW IF THE AIRBAG IS WORKING OR NOT. NEXT PROBLEM ARE THE DOOR LOCKS THEY LOCK THEY DON'T LOCK THE LEFT REAR DOES NOT WORK I HAVE TO MANUALLY PULL IT UP AND PUSH IT DOWN IF I WANT IT LOCKED THE KEY FOB WARNING IS ALWAYS ON MY DASH SAYING KEY FOB BATTERY IS LOW I REPLACED IT I REPLACE THE KEY FOB ITSELF IT JUST WORKS WHEN IT WANTS TO. NEXT PROBLEM THE CHECK ENGINE LIGHT COMES ON GOES OFF COMES ON GOES OFF AND THEREFORE I CANNOT USE MY REMOTE START IF THE CHECK ENGINE LIGHT IS ON IT HAS BEEN CHECKED THERE'S NOTHING WRONG WITH THE CAR NOTHING SHOWS UP IF YOU CHECK THE GAUGES I DON'T KNOW WHAT TO DO I PAID A LOT OF MONEY FOR MY REMOTE START CANNOT USE IT AND I'M IN MINNESOTA. I NEED MY CAR FIXED IT'S RELIABLE IT'S A GOOD CAR IT'S WHAT I DRIVE IT'S MY CAR I HAVE A DAUGHTER'S LIFE AT STAKE IN MY CAR I EXPECT IT TO BE TRUSTED IN THE CAR THAT I BOUGHT AFTER READING ALL THE COMPLAINTS ON THE SITE REGARDING THE SAME ISSUES THAT MY CAR IS HAVING I AM HOPING LITERALLY HOPING THAT YOUR COMPANY IS WILLING TO FIX THESE ISSUES IN MY CAR AND ALL THE OTHER PEOPLE THAT ARE WAITING IN LINE CUZ THIS IS RIDICULOUS
Oct 23, 2019
VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL DEPRESSED INDEPENDENTLY AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED AND THE ECU NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Jun 27, 2016
WHILE DRIVING, THE ENGINE LIGHT CAME ON, FOLLOWED SHORTLY THEREAFTER BY THE TRACTION CONTROL LIGHT.THEN THE ENGINE BEGAN TO LOSE POWER AND THE ACCELERATOR PEDAL DID NOT WORK. A NOTICE APPEARED ON THE DASH CONTROL: "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL". IF I HELD THE ACCELERATOR PEDAL DOWN ALL THE WAY TO THE FLOOR, AFTER ABOUT 5 SECONDS THE CAR BEGAN TO ACCELERATE QUICKLY. I COULD THEN MAINTAIN SPEED BY ALTERNATELY STEPPING ON AND RELEASING THE ACCELERATOR PEDAL QUICKLY. ACCELERATING FROM A STOPLIGHT IS A VERY SLOW AND DISRUPTIVE (TO TRAFFIC) PROCESS. THIS HAS HAPPENED MULTIPLE TIMES AND HAS FAILED SEVERAL ATTEMPTS AT REPAIR. ON SOME OCCASIONS, THE CAR HAS BEGUN TO ACCELERATE ON ITS OWN DURING THIS PERIOD OF MALFUNCTION, SUCH THAT I HAVE HAD TO RIDE THE BRAKE PEDAL. ON SOME OCCASIONS THIS PROBLEM HAS REMEDIED ITSELF AFTER A COUPLE OF DAYS, WITH TURNING THE ENGINE ON AND OFF TO REBOOT. THE PROBLEM CAN LAST FOR DAYS AT A TIME. I HAVE REPLACED THE THROTTLE BODY SENSOR TO NO AVAIL. INTERESTINGLY, I ALSO OWNED (UNTIL LAST WEEK) A 2007 LACROSSE WHICH DOES THE EXACT SAME THING, AND HAS ALSO HAD THE THROTTLE BODY SENSOR REPLACED WITH NO LUCK. I HAVE SEEN MULTIPLE DESCRIPTIONS OF THIS BY PEOPLE ONLINE, DESCRIBING EXACTLY THE SAME CONDITIONS AND WARNINGS. THIS IS A SIGNIFICANT SAFETY ISSUE WHEN IT HAPPENS, AS I CANNOT SAFELY ACCELERATE IN BUSY TRAFFIC, AND THE CAR SLOWS DOWN TO SPEEDS UNSAFE FOR THE CONDITIONS. I FIND IT DIFFICULT TO BELIEVE GM DOES NOT KNOW ABOUT THIS, IN THAT I HAVE HAD THE SAME PROBLEM WITH 2 LACROSSES. THANK YOU. *TR
Sep 15, 2015
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
2008 BUICK LACROSSE - AIRBAG LIGHT WILL COME ON NEAR THE SPEEDOMETER WHILE DRIVING DOWN THE ROAD. IT WILL STAY ON FOR A COUPLE MINUTES THEN SHUT OFF. THERE ARE 74,000 MILES ON THE VEHICLE AND I JUST BOUGHT IT USED FROM A BUICK DEALERSHIP. I'M ASSUMING THE PROBLEM WAS THERE WITH PREVIOUS OWNERS AS WELL SINCE IT HAPPENED FOR THE FIRST TIME AS I WAS DRIVING THE CAR HOME AFTER PURCHASING. THIS HAPPENS EVEN IF THERE ISN'T ANYONE IN THE PASSENGER SEAT AT ALL. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ONLINE AS WHEN THAT LIGHT IS ON THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. THERE ARE MANY STORIES OF MODULES AND OTHER THINGS BEING REPLACED BUT IT NOT FIXING THE PROBLEM. THIS IS CLEARLY A SAFETY ISSUE THAT CONCERNS ME.
May 12, 2016
WHILE DRIVING AT HIGHWAY SPEED APPROX. 55MPH THE ORANGE PASSENGER SIDE AIR BAG LIGHT ILLUMINATES AND SAYS THE AIR BAG IS DISABLED. IT WILL FLUCTUATE BETWEEN BEING DISABLED AND NOT BEING DISABLED. THE RED WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATES ALSO. THIS ONLY SEEMS TO HAPPEN WHEN SOMEONE IS SITTING IN THE PASSENGER SIDE FRONT SEAT. THE INDIVIDUALS THAT ARE SITTING IN THE FRONT SEAT ARE ALL OVER 125LBS.WHEN IT HAS HAPPENED. IT CONTINUES TO OCCUR. THE PASSENGERS ALL HAVE THEIR SEAT BELTS ON. *TR
Nov 29, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL AND MOTHER BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/09/15*LJ THE CONSUMER STATED AT THE TIME OF THE FIRST COIL REPLACEMENT, HE ASKED THE DEALER IF IT WAS A COMMON PROBLEM AND THE DEALER STATED IT WAS NOT. AFTER THE FIRST INCIDENT IN 2012, IN WHICH THE COIL AND MOTHER BOARD WERE REPLACED, THE EXACT FAILURE OCCURRED IN 2015. THE CONSUMER WAS INFORMED THE COIL AND MOTHER BOARD NEED TO BE REPLACED AT A COST OF $700. DURING BOTH INCIDENTS, THE VEHICLE SHUT DOWN WHILE IN THE MIDST OF DRIVING. UPDATED 01/05/16. *JB
Sep 10, 2015
WHILE DRIVING NORTH ON ALTERNATE 69 HIGHWAY AT 65 MPH AT 5:00 P.M., MY VEHICLE ABRUPTLY LOSS POWER EVEN THOUGH I TRIED TO ACCELERATE. THE ENGINE SHUT OFF SUDDENLY AND WITHOUT WARNING. VEHICLE SLOWED TO A COMPLETE STOP. I WAS DRIVING IN THE MIDDLE LANE AND WAS UNABLE TO GET IN THE SHOULDER LANE BECAUSE I HAD NO PICKUP (UNABLE TO GIVE GAS TO ACCELERATE) SO MY HUSBAND AND I WERE CAUGHT IN FIVE 5:00 TRAFFIC WITH CARS WHIPPING AROUND US ON BOTH SIDES AND MANY EXCEEDING 65 MPH. I PUT ON MY EMERGENCY LIGHTS AND IMMEDIATELY CALLED ON-STAR. I WAS UNABLE TO RESTART THE ENGINE. THANK GOD FOR ON-STAR BECAUSE FROM THAT POINT ON, I WAS IN TERROR WITNESSING CARS COMING UPON US NOT SLOWING UNTIL THEY REALIZED I WAS AT A STAND STILL WITH LIGHTS FLASHING. THE CARS WOULD SWERVE TO KEEP FROM HITTING US. IT TOOK THE HIGHWAY PATROL AND POLICE 15 MINUTES TO GET TO US BUT DURING THAT TIME, I RELIVED VISIONS OF US BEING KILLED ON THE HIGHWAY. I CAN'T DESCRIBE THE HORROR, LOOKING OUT MY REAR VIEW MIRROR, WITNESSING OUR DEMISE TIME AFTER TIME. THOSE 15 MINUTES SEEMED LIKE AN ETERNITY. WHEN THE HIGHWAY PATROL ARRIVED THEY CLOSED LANES AND ASSISTED IN PUSHING CAR OUT OF THE HIGHLY TRAFFIC LANES. IT TOOK MY HUSBAND AND I BOTH TO TURN THE STEERING WHILE IN NEUTRAL. THE CAR WAS TOWED TO CONKLIN FANGMAN KC DEALERSHIP AND I HAD TO REPLACE IGNITION COIL AND MODULE THAT COST ME $933.16. THEY SAID THESE PARTS WERE NOT ON THE RECALL LIST, WHICH I HAVE FOUND OUT SINCE THEN GM HAS PUT DEALERSHIPS ON NOTICE OF THIS PROBLEM. IT HAS SOMETHING TO DO WITH SUPPLYING ENOUGH MANUFACTURED PARTS TO TAKE CARE OF RECALL. IF I COULD AFFORD TO PURCHASE ANOTHER CAR I WOULD BECAUSE I DON'T FEEL SAFE ANY LONGER IN THIS CAR. EMOTIONALLY I AM STILL SUFFERING FROM THE TRAUMA. *TR
Jul 24, 2014
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
2 complaints
THE AIR BAG INDICATOR LIGHT ON THE DASH KEEPS GOING ON AND OFF, INDICATING THE AIR BAGS ARE OFF, THEN ON. IT DOESN'T MATTER IF SOMEONE IS IN THE PASSENGER SEAT OR NOT. WHEN SOMEONE IS IN THE PASSENGER SEAT, MORE TIMES THAN NOT IT INDICATES THE AIR BAG IS OFF
May 12, 2015
AIR BAG PASSENGER SEAT LIGHT SHOWS OFF EVEN WITH A PASSENGER SEATED. PASSENGER IS WELL ABOVE 80LBS. INDICATOR LIGHT ON DIC SHOWS SEAT BELT NOT BEING WORN EVEN WHEN A PASSENGER HAS ONE ON. *TR
Sep 20, 2010
STRUCTURE
2 complaints
UNLOCKED CAR WITH KEY REMOTE. GRABBED DRIVER SIDE DOOR HANDLE AND THE SPRING ACTION HANDLE CAME RIGHT OUT OF THE DOOR. LOCK STILL IN DOOR, HOWEVER HANDLE IS BROKEN AND IS NO LONGER ATTACHED TO THE LOCK. UNABLE TO BE USED. *TR
Jun 16, 2013
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A MANUAL RELEASE MECHANISM FOR ACCESSING THE TRUNK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500 MILES.
Dec 21, 2011
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED AN INCORRECT FUEL LEVEL EVEN THOUGH FUEL WAS IN THE FUEL TANK. THEN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE FUEL TANK WAS EMPTY. THE TECHNICIAN DISPENSED ONE GALLON OF FUEL INTO THE FUEL TANK AND WAS UNABLE TO DETECT A PROBLEM. THE FAILURE HAD NOT YET RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 07/08/11*LJ UPDATED 07/18/11
May 27, 2011
THE FUEL LEVEL SENSOR LOCATED IN THE GAS TANK HAS FAILED THREE TIMES IN THE PAST THREE YEARS. EACH TIME THE DEALER HAS REPLACED THE FUEL LEVEL SENSOR. THIS HAS OCCURRED FIRST IN DEC. 2008 (7574 MILES), THEN NOV. 2009 (21145 MILES), AND NOW DEC. 2010 (37344 MILES). THE SERVICE TECH AT THE DEALERSHIP INFORMED ME THAT THIS PROBLEM IS FAIRLY COMMON (IN FACT, WHEN I TOOK THE CAR IN FOR REPAIR THIS TIME, THERE WAS A PONTIAC AZTEC WITH THE SAME PROBLEM BEING REPAIRED). THE TECH ALSO TOLD ME THAT THE CAUSE IS SULFUR IN THE GAS CAUSING THE SMALL WIRES IN THE SENSOR TO CORRODE AND EVENTUALLY BREAK. THE MODULE ERROR CODE ERROR IS P0463.
Dec 13, 2010
SERVICE BRAKES, HYDRAULIC
2 complaints
ON 3 OCCASIONS WHEN THE WEATHER IS COLD HERE IN SACRAMENTO CA , EARLY MORNING HOURS , I DEPRESSED MY BRAKE PEDAL TO STOP FOR A STOP SIGN AND THE CAR DID NOT STOP JUST KEPT GOING , IT HAS DONE THIS 3 TIMES WHILE THE WEATHER WAS REALLY DAMP AND COLD , I TOOK IT TO A DEALER HERE IN SACRAMENTO AND THEY COULD NOT GET IT TO DUPLICATE , BUT THEY ARE WRONG , THEY TESTED THE CAR AT MID AFTERNOON WHEN IS WAS WARM OUTSIDE , LIKE I SAID IT ONLY DOES IT WHEN ITS REALLY COLD I HAVE 4 WHEEL DISC BRAKES AND IT'S LIKE THE BRAKES GRAB BUT DON'T STOP. *TR
Nov 08, 2008
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AT 10 MPH TO STOP THE VEHICLE, IT DID NOT RESPOND AND DRIFTED INTO AN INTERSECTION, CAUSING A SEVERE CRASH. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT HAS PICTURES OF THE VEHICLE IN ITS CURRENT CONDITION. THE MANUFACTURER STATED THAT, WITHIN THE NEXT TWO WEEKS, THE VEHICLE WOULD BE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 2,700. UPDATED 03-11-08 *BF
Feb 15, 2008
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
My vehicle has been parked for the better of about two years due to head lamp failure and engine shutting off without warning at any particular time. Steps were made to fix the issue but the problem continues still to this day.
Aug 31, 2023
SUSPENSION,AIR BAGS,STRUCTURE
1 complaint
I WAS INVOLVED IN A HEAD ON COLLISION AT ROUGHLY 30 MILES AN HOUR AND THE FRONT AIR BAGS NEVER DEPLOYED.
Apr 19, 2020
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
WHILE DRIVING THE CAR COMPLETELY SHUTS OFF AND I'VE HAD CLOSE CALLS. I WAS DRIVING ON THE HIGHWAY AND SIDE STREET WHEN THIS HAPPENED.
Jan 05, 2020
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I SUBMIT THIS COMPLAINT ON BEHALF OF MY SENIOR CITIZEN MOTHER WHO IS 75 YEARS OLD. MY MOM HAD A VERY SCARY EXPERIENCE & GOT LOCKED INSIDE OF HER BUICK CAR FOR OVER 1/2 HOUR & COULD NOT UNLOCK ANY OF 4 CAR DOORS FROM INSIDE TO ESCAPE OUT OF HER CAR. PLUS, KEY WOULD NOT TURN IN IGNITION & CAR WHEEL LOCKED UP. IT WAS WINTER SEASON !! CAR WAS STATIONERY. ALL CAR WINDOWS WERE ROLLED UP SO MY MOM COULD NOT GET ANY HEAT NOR FRESH AIR. MY MOM COULD HAVE FROZE TO DEATH INSIDE OF HER CAR !! MORE SCARY -- WE HAVE NO IDEA WHEN IT CAN HAPPEN AGAIN NOR HOW LONG THE NEXT LOCKOUT WILL LAST !! CLEARLY THIS IS A SAFETY ISSUE !! ESPECIALLY FOR A SENIOR CITIZEN PERSON. WE ARE AMAZED THAT BUICK DID NOT YET ISSUE A RECALL FOR THIS TYPE OF INCIDENT. I FOUND BUICK FORUMS ON THE INTERNET WHERE HUNDREDS OF OTHER PEOPLE COMPLAINED OF SAME RELATED PROBLEMS !! I EMAILED ALL 7 WEBSITES TO BCR. SOME PEOPLE CANNOT EVEN UNLOCK DRIVER CAR DOOR TO INTO GET INTO DRIVER'S SEAT !! THEY HAVE TO ENTER THEIR CARS THRU PASSENGER & CRAWL OVER TO PASSENGER CAR SEAT OR ENTER FROM BACKSEAT OF THE CAR !! OBVIOUSLY BUICK & GM NEVER DID ANYTHING YET ABOUT THIS SCARY & ANNOYING PROBLEM !! ON MARCH 16 2018 I OPENED A NEW CASE #8-4000469674 WITH BUICK CUSTOMER RELATIONS (BCR). THEY FLAGGED THIS AS A SAFETY ISSUE !! BCR SAID BUICK WILL ONLY WORK WITH A BUICK CAR DEALER ON THIS ISSUE IF MY MOM BRINGS HER CAR TO A BUICK CAR DEALER. SO WE MADE AN APPT FOR THIS MONDAY, APRIL 16 8:30AM AT FOX VALLEY BUICK (FVB) IN ST. CHARLES, IL TO GET HER BUICK CAR DIAGNOSED !! BCR WILL WORK WITH FVB & CEM (CUSTOMER EXPERIENCE MANAGER). CLEARLY -- THIS IS A VERY SERIOUS SAFETY ISSUE !! IN HOT HEAT OR WINTER COLD -- A PERSON CAN LITERALLY SUFFOCATE OR FREEZE BEING A TRAPPED PRISONER INSIDE OF THEIR CAR !!! 2 BCR REPS FAILED TO CALL ME BACK OVER 4 DAYS. ONE BCR REP WAS SUPERVISOR. BUT I WAS DILIGENT & I FOLLOWED UP WITH BCR !!
Apr 15, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
I HAVE MORE THEN ONE ISSUE. FIRST IMPORTANT ISSUE. WHILE DRIVING DOWN A STATE ROAD WITH A PEED LIMIT OF 50 AT 50 MPH. MY CAR LOST POWER CHECK ENGINE LIGHT CAME ON AND THE WARNING LIGHT SAYS ENGINE REDUCED POWER ALL ACCELERATION WAS LOST WAS ABLE TO DRIVE AT ABOUT 30 AND WAS CLOSE TO A REPAIR SHOP SO GOT THER THEY DIAGNOSED A THROTTLE SEAL. FIXED AND REPAIRED DECEMBER 30, 2016. 6/14/2017 WHILE DRIVING AT 35 MPH THE SAME THING HAPPENED AGAIN. I HAVE RETURNED TO THE SHOP AND DISCUSSED WITH GM SERVICE CENTER THEY SAY NO SPECIAL NOTICE ABOUT THIS ISSUE BUT I SEE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE IN FORUMS ON LINE. ISSUE 2. THE LIGHTS ON THE DASH SPEED, WARNING INFO, RADIO LIGHT DIM FOR NO REASON. ISSUE 3 DOOR LOCKS DO NOT WORK FROM KEY FOB OR INSIDE CAR HAVE TO WORK MANUALLY THE PASSENGER SIDE AIR BAG TURNS OFF EVEN WHEN SOME ONE IN THE SEAT. I HAVE HAD THIS REPAIRED ONCE BUT CONTINUES TO TO THIS
Jun 15, 2017
POWER TRAIN,WHEELS,ENGINE
1 complaint
IVE BEEN COMPLAINING ABOUT THESE PROBLEMS SINCE I PURCHASED CAR. I HAVE A 2008 BUICK LACROSSE. SHAKING ,NOISES, WHEELS, TURN CAR ON AND IT TUNS OFF., IVE HAD 3 ENGINE LIGHTS COME ON SINCE IVE HAD CAR. P0300 CODE. PAID 495 FOR THIS CODE.VERY UPSET TO FIND OUT ITS A RECALL ON WHAT THEY FITS. AND THE CALL IS MESSING UP AGAIN.IVE ONLY HAD CAR BACK 6 DAYS. ROTORS HAVE A RECALL ON THEM. NO ONE HAS SENT ANY NOTICE. THIS NEED TAKING CARE OF ASAP. TURNING STEERING WHEEL AND HERE ALL KINDS OF CRACKS. TURN HEATER ON AND IM FREEZING FOR 30 MINS. BEFORE GET ANY HEAT. IM SCARED I MIGHT HAVE A WRECK. I CANT ROAD AT NIGHT WITH LIGHTS.
Feb 09, 2017
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM FAILURE, INCOMPLETE IGNITION MODULE RECALL REPAIRS. *SMD
Jan 25, 2017
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE POWER STEERING AND BRAKES SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE POLE, GAS METER, AND TREE; HOWEVER, THE ENGINE CONTINUED TO REV. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER RECEIVED FACIAL AND HAND INJURIES AND THE PASSENGER RECEIVED STOMACH INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE PASSENGER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S INSURANCE COMPANY BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,696.
Jun 29, 2016
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ THE LOW BEAM HEAD LIGHTS REACH A VERY SHORT DISTANCE FROM THE VEHICLE. UPDATED 05/16/16.*JB
Apr 07, 2016
POWER TRAIN
1 complaint
THE TRANSMISSION FAIILED WITHOUT NOTICE. HOPE IT DOES NOT HAPPEN WHILE AT A STOP LIGHT. I JUST BACKED INTO A PARKING SPACE WENT TO PULL OUT AND WAS NOT ABLE TO PUT THE CAR IN ANY DRIVE GEAR AT ALL. VEHICLE MILAGE 79850 MILES.
Nov 18, 2015
ELECTRICAL SYSTEM,SEATS
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE PTS WARNING INDICATOR ILLUMINATED AND THE SEATS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE SEAT SENSOR AND THE PTS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE PTS MODULE WAS REPLACED ON TWO OTHER OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Aug 17, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
I BOUGHT THIS LOVELY CAR AND THOUGHT I GOT A GREAT DEAL-NOW I WONDER WHAT I WAS THINKING!! THE CAR DROVE HOME FROM THE DEALERSHIP BEAUTIFULLY, BUT AFTER 5 DAYS OF OWNING IT I WAS DRIVING DOWN A MAJOR HIGHWAY AT 70MPH AND THE HEADLIGHTS SHUT OFF. I NOW HAVE THAT PROBLEM ANY TIME I DRIVE AT NIGHT. THE PASSENGER AIR BAG LIGHT GOES OFF AND ON WHILE THE SEAT IS OCCUPIED AND LAST NIGHT I LOOKED OUTSIDE, ONLY TO DISCOVER THAT MY HEADLIGHTS WERE ON. NOTHING I DID WOULD MAKE THEM STAY OFF OTHER THAN DISCONNECTING THE BATTERY. THE ELECTRICAL ON THIS CAR IS OBVIOUSLY A NIGHTMARE AND I WILL BE LOOKING IN TO TRADING THIS CAR AS SOON AS POSSIBLE :(
Aug 13, 2015
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT ALL FOUR OF THE DOORS BECAME INOPERABLE WHEN SHE ATTEMPTED TO USE THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 09/18/15*LJ UPDATED 11/22/2017*CN
Jul 15, 2015
SEAT BELTS
1 complaint
I STARTED MY CAR. I BUCKLED MY SEAT BELT THE SEAT BELT WARNING LIGHT LIGHT AND CHIMES STOPPED IN A FEW SECONDS. I THEN UNBUCKLED MY SEAT BELT TO PULL A PIECE OF PAPER FROM MY FRONT POCKET. WHEN I BUCKLED MY SEAT BELT AGAIN, THE SEAT BELT WARNING LIGHT AND CHIMES FAILED TO STOP BLINKING AND CHIMING. IT HAS BEEN A WEEK NOW AND THE PROBLEM STILL EXISTS. WHAT SHOULD I DO? PLEASE ADVISE.
Jul 10, 2015
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
THE CAR'S AIR BAG LIGHT BY THE SPEEDOMETER HAS BEEN ILLUMINATING INTERMITTENTLY AT VARIOUS SPEEDS WHETHER THERE IS A PASSENGER IN THE PASSENGER SEAT OR NOT. THE PASSENGER SEAT AIR BAG ON/OFF LIGHT NEAR GLOVE COMPARTMENT TURNS TO OFF WHEN THE SPEEDOMETER AIR BAG LIGHT ILLUMINATES. IN JUNE, I TOOK THE CAR INTO AN INDEPENDENT MECHANIC TO GET THE PROBLEM FIXED. UNFORTUNATELY, THE COMPUTER DOESN'T STORE A CODE FOR THIS PROBLEM. THE MECHANIC TRIED TO IMPROVE THE CONNECTION TO THE PASSENGER SEAT AND "RELEARNED" THE COMPUTER; HOWEVER, THE PROBLEM STILL OCCURS. MECHANIC SAID IT "MIGHT" BE A $1,000 FIX WHICH INVOLVES PART OF THE PASSENGER SEAT CUSHION ITSELF! IT COST ME $100 TO FIND OUT THIS MUCH AND ATTEMPT A CORRECTION, BUT $1,000 IS RIDICULOUS; ESPECIALLY FOR A "MAYBE" FIX. I SEE OTHERS ARE HAVING THIS PROBLEM, TOO. I'VE ALREADY HAD THE IGNITION SWITCH KEY FIX AT THE DEALERSHIP. I ALSO ALREADY HAD THE PROBLEM WITH THE HEADLIGHTS TURNING OFF AS WE WERE DRIVING DOWN THE ROAD; OUR INDEPENDENT MECHANIC FIXED THAT AND I'M STILL WAITING FOR THE GM REIMBURSEMENT ON THAT. HOPING WE CAN GET GM TO FIX THIS AIR BAG PROBLEM BEFORE IT CAUSES INJURIES.
Jul 02, 2015
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 31,000.
Jan 29, 2015
SEATS
1 complaint
VEHICLE WAS STOPPED FOR TRAFFIC AND REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 TO 35 MPH. DRIVER AND PASSENGER SEATS WERE OCCUPIED AND FAILED. FRONT OF BOTH SEAT CUSHIONS WAS RAISED AND SEAT BACKS CONTACTED REAR SEAT. POWER SEAT MECHANISMS WERE INOPERATIVE AFTER INCIDENT AND SEATS COULD NOT BE MOVED. LUCKY NO ONE WAS IN REAR SEAT AS KNEE/LEG INJURIES MAY HAVE OCCURRED. PICTURES OF SEATS AVAILABLE IF REQUESTED. DRIVER AND PASSENGER WERE UNINJURED. *TR
Jan 26, 2015
STEERING,VEHICLE SPEED CONTROL,WHEELS
1 complaint
THE VEHICLE START MAKING A FUNNY NOISE AND IT KEPT GETTING LOUDER AND LOUDER, THEN ALL OF A SUDDEN IT CUTS OFF. I WAS ABLE TO RESTART THE VEHICLE AFTER I SAT FOR A WHILE BUT IT IS STILL MAKING A FUNNY NOISE. I HAVE BEEN TOLD BY A MECHANIC TODAY THAT IT IS THE POWER STEERING. THAT WILL HAVE TO BE FIXED. I AM SURE THAT IT WILL COST A LOT OF MONEY. *TR
Dec 11, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
I WAS TRAVELING AT 35 MPH WHEN THE VEHICLE JUST STOPPED RUNNING. I HAD ALL I COULD DO TO GET THE VEHICLE STOPPED AND OFF THE ROAD BECAUSE NEITHER THE BRAKES OR POWER STEERING WOULD WORK. *TR
Oct 06, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY A DELPHI GN10123 (FROM MY INTERNET RESEARCH; I COULD BE WRONG). HAD THIS HAPPENED ON A HIGH-SPEED ROAD, THE RESULTS COULD HAVE BEEN DISASTROUS. *TR
Oct 04, 2014
AIR BAGS,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. DURING THE DAYTIME, THE INSTRUMENT PANEL LIGHTING WAS VERY DIM, WHICH MADE IT DIFFICULT TO VIEW THE GAUGES. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARD AND THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 10/03/14*LJ UPDATED 3/10/2015 *JS
Aug 19, 2014
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
ENGINE LIGHT COMES ON AND CAR GOES REAL SLOW, THEN IT WONT MOVE. DOORS WONT LOCK/UNLOCK WITH REMOTE AND THEY WONT AUTOMATICALLY LOCK/UNLOCK IN PARK OR WHEN YOU START DRIVING. AIR BAG LIGHT FOR PASSENGER SIDE COMES ON AND OFF, WHEN SOMEONE IS SITTING THERE. BACK TIRES WORE OFF ON INSIDES HAD TO REPLACE THEM. I DON'T FEEL SAFE ANYMORE. DEALER SAID I SHOULD BE NOTIFIED OF RECALLS SO IT CAN GET MY BUICK REPAIRED. *TR
Aug 06, 2014
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG, ABS, AND BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THE VEHICLE FAILED TO TURN ON UNLESS THE KEYS WERE JIGGLE IN THE IGNITION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Jul 28, 2014
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE VEHICLE CAN BE OPERATED - GEAR SHIFT, RADIO/PLAYER, DOOR LOCKS, TRUNK LID, ETC., ETC. ETC. THE CAR IS COMPLETELY SEIZED UP. INSPECTION WILL DISCLOSE THAT BATTERY, INCLUDING BRAND NEW BATTERY, IS DEAD ( NO VOLTAGE WHATSOEVER). ONLY WAY TO RESTART VEHICLE IS TO RECHARGE BATTERY. THIS HAS HAPPENED THREE TIMES OVER SPAN OF 9 TO 10 MONTHS. WHEN BATTERY IS RECHARGED, VEHICLE WILL OPERATE FOR MONTHS UNTIL IT IS DEAD AGAIN. SOMETHING IS DRAINING THE BATTERY, BUT THERE NO LOGICAL EXPLANATION; NOTHING SUCH AS RADIO, LIGHTS, ETC., IS BEING LEFT ON. SOME AUTO REPAIR PEOPLE BELIEVE THERE IS A SHORT IN THE CAR'S WIRING HARNESS; OTHERS BELIEVE THE DEFECTIVE IGNITION SYSTEM IS AT FAULT. *JS
Jul 08, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
1 complaint
WHILE DRIVING APPROXIMATELY 25-30 MPH THE ENGINE DIED, STEERING FAILED; I WAS ABLE TO COME TO A SAFE STOP. THE VEHICLE WOULD NOT START. IT HAD TO BE TOWED. LATER FOUND OUT THE IGNITION COIL WAS CRACKED (PART # 10472401) , IGNITION CONTROL MODULE REPLACED (PART # 19245558) & 15A FUSE WERE REPLACED. I HAD BEEN EXPERIENCING A GASOLINE SMELL IN THE VEHICLE FOR MONTHS. I HAD IT INTO A GM DEALER 3 TIMES FOR THE ISSUE WITHOUT RESOLUTION. I WAS TOLD BY THE REPAIR STATION THAT THEY WERE AMAZED THE CHECK ENGINE LIGHT HAD NOT COME ON BEFORE THE FAILURE. APPARENTLY THE VEHICLE WAS ONLY FIRING ON 4 CYLINDERS. *TR
Jun 23, 2014
ELECTRICAL SYSTEM,ENGINE
1 complaint
THE IGNITION CONTROL MODULE (NOT THE IGNITION SWITCH) FAILED SUDDENLY WHILE DRIVING ON THE HIGHWAY, CAUSING THE ENGINE TO SHUT OFF SUDDENLY AND WITHOUT WARNING. THE CAR WAS TRAVELING DOWNHILL, SO THE INITIAL INDICATION WAS LOSS OF POWER STEERING. I WAS ABLE TO PULL ONTO THE SHOULDER AND THEN REALIZED THAT THE ENGINE HAD DIED AND WOULD NOT RESTART. WHILE NO CRASH OR INJURY OCCURRED, THE POTENTIAL FOR A SERIOUS CRASH WAS QUITE HIGH. *TR
Jun 20, 2014
AIR BAGS,ENGINE
1 complaint
WHILE DRIVING THROUGH COLUMBUS,OHIO ON NOVEMBER 13, 2013, THE CAR SLOWED DOWN WHEN I WAS DRIVING AT ABOUT 30 MPH TO STOP. THE MOTOR STOPPED AND WAS ABLE TO PULL INTO A MUFFLER REPAIR AND THE TOLD ME ABOUT A DEALERSHIP A SHORT DISTANCE AWAY AND WAS ABLE TO LIMP TO THE DEALERSHIP. THE DEALERSHIP IS LOCATED IN WORTHINGTON, OHIO. AFTER A MULTI-POINT INSPECTION, I WAS TOLD THAT A FAULTY ACCELERATOR PEDAL POSITION SENSOR WAS REPLACED AT A COST OF $102..61 PLUS LABOR OF $384.00 AND SHOP CHARGES OF $15.00 AND TAX OF $35.11 FOR A TOTAL OF $536.72. THERE IS ANOTHER PROBLEM OF THE AIRBAG LIGHT GOING ON AND OFF WHILE NO ONE IS IN THE PASSENGER SEAT AND WHEN A PERSON IS SEATED AND BUCKLED UP ACCORDING TO THE LAW.... *TR
Jun 16, 2014
AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE DRIVER ENGAGED THE BRAKES AND THE PEDAL EMITTED A LOUD METAL NOISE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC WHERE THE BRAKE PADS, BRAKE DRUMS AND ROTORS WERE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 52,000.
May 27, 2014
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I'VE HAD A LACROSSE 2008 SINCE FEBRUARY OF 2013 AND MY AIRBAG LIGHT FOR THE PASSENGERS GOES OFF AND ON PERIODICALLY AS IF THERE IS NO PASSENGER SITTING THERE. ALSO MY AIRBAG LIGHT COMES ON PERIODICALLY AS WELL AS MY SEATBELT LIGHT COMES ON AND I ALWAYS HAVE MY SEATBELT ON. I WENT TO A MECHANIC AND WE LOOKED UP MY CAR TO SEE IF IT WAS RECALLED AND IT WASN'T. IM SCARED THAT IF I EVER GOT INTO AN ACCIDENT MY AIRBAGS WON'T DEPLOY. *TR
May 21, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE SPENT THE ENTIRE SUMMER BEING STUCK AT DIFFERENT TIMES OF THE DAY AND NIGHT. I CAN GET IN MY CAR AND IT WILL NOT START. THE STARTING DISABLED/THEFT DETERRENT FEATURE POPS UP ON THE EIC. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPLACEMENT, KEY-FOB, KEYS, DOOR HANDLES, AND TRANSPONDER MODULE AND IT STILL IS CAUSING A PROBLEM. WHAT IS WRONG WITH THIS CAR!? *TR
Dec 06, 2013
STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" I FOUND THAT THE POWER STEERING WAS ALSO OUT. I COULD NOT PULL COMPLETELY OFF THE ROAD, THUS CREATING A DANGER TO ANY CAR ON BURTON ROAD. WHEN I TRIED TO RESTART THE CAR THE ENGINE WOULD NOT START. THE CAR WAS TOTALLY INOPERABLE. IT HAD TO BE TOWED 20 MILES TO THE DEALERSHIP LATE AT NIGHT. THE CAR HAD JUST PASSED THE 50K MILE BUICK INSPECTION. ON THREE PRIOR OCCASIONS, THOUGH, THERE WERE PROBLEMS WITH A WINDOW MALFUNCTION, AND TWO DOORS LATCHES ON THE DRIVER'S SIDE. THE SERVICE REPORT STATES THAT THE ENTIRE IGNITION COIL AND MODULE ASSEMBLY WAS REPLACED ALONG WITH THE IGNITION MODULE. I WAS TOLD THAT THE SAME ASSEMBLY DESIGN WAS USED IN THE BUICK LESABRE, THE CHEVY IMPALA, AND ONE OTHER BUICK MODEL. BUICK APOLOGIZED FOR THE FAILURE OF THESE COMPONENTS AND FOR PUTTING ME AND MY PASSENGERS INTO WHAT WAS A LIFE THREATENING SITUATION. I WAS TOLD BY THE SERVICE DEPARTMENT OF BAIERL CHEVROLET (A QUALITY DEALERSHIP AND SERVICE ORGANIZATION) THAT THIS PROBLEM HAS OCCURRED WITH OTHER OWNERS, BUT NONE HAD BEEN IN THE SITUATION I WAS IN. I WANTED TO REPORT THIS BECAUSE I FOUND NO INDICATIONS ON THE BUICK WEBSITE THAT SUCH FAILURES WERE POSSIBLE. HAVING LOST TOTAL CONFIDENCE IN THE CAR AND ITS DESIGN, THAT I TRADED IT IN FOR ANOTHER CAR AND TOOK ON EXPENSES THAT I HAD NOT BUDGETED FOR. *JB
Sep 05, 2013
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT DRIVERS DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT ALL 4 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $1000.00. THEY OFFERED TO PAY $350.00. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE WITH, NOT ONLY, THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE. *TR
Apr 17, 2013
VISIBILITY,AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED THE VEHICLE MADE A LOUD FRICTION SOUND AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FRONT BRAKE HUB SPEED SENSOR, THE WIRING HARNESS AND THE PASSENGER AIR BAG WIRING CONNECTOR TERMINAL WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE DRIVER SIDE SUN VISOR WAS DEFECTIVE AND CAUSED A BLINDING SPOT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500. UPDATED 11/9/2012 *JS
Sep 26, 2012
EQUIPMENT
1 complaint
I HAVE HAD TWO FAILURE INCIDENTS WITH THE JACK AND THE LUG WRENCH THAT CAME WITH MY VEHICLE FROM BUICK. APPROXIMATE 1 YEAR AGO I WAS USING THE JACK FOR THE FIRST TIME AND IT CAME APART WITH THE VEHICLE RAISED ON IT. BUICK REPLACED THE JACK. I WAS USING THE REPLACEMENT JACK FOR THE FIRST TIME LAST WEEK AND THE ORIGINAL LUG WRENCH SPLIT AT THE SOCKET END. THIS WAS THE SECOND TIME THIS WRENCH WAS USED. I AM CONCERNED THERE IS SOMETHING WRONG WITH THE JACK/WRENCH DESIGN OR METAL IT IS MADE OUT OF. I HAVE CONTACTED BUICK ABOUT THE PROBLEM BUT HAVE NOT HEARD BACK FROM THEM. *TR
Apr 15, 2011
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
REMOTE, REMOTE STARTER (RKE) FOB FOR CAR STOPPED WORKING PROPERLY. REPLACED BATTERIES EVEN THOUGH DIC DID NOT SHOW BATTERIES NEEDED CHANGING. THIS MAYBE A PROBLEM ALSO. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. WORKED PERFECTLY FINE, THEN PROBLEMS STARTED. 99% OF THE TIME IT WILL NOT START THE CAR. 50% OF THE TIME IT WILL OR WILL NOT, LOCK OR UNLOCK CAR. I HAVE TRIED RESETTING AND/OR PERSONALIZING KEYS & FOB THROUGH DIC CENTER. CAR WILL SOUND HORN TO SHOW IT HAS BEEN RESET PROPERLY, BUT ISN'T. STILL DOES NOT WORK PROPERLY ALSO WHEN USING RKE, THE DOOR LOCK KNOB WILL NOT COME UP ALL THE WAY AND THE DOOR IS NOT UNLOCKED. ALSO, THE DOOR LICK KNOW WILL NOT GO DOWN ALL THE WAY IF I USE THE RKE FOB. IF I USE THE KEY TO UNLOCK THE DOOR, THE DOOR KNOB WILL COME UP ALL THE WAY AND THE DOOR WILL UNLOCK. IF I USE THE RKE FOB TO LOCK THE DOOR, THE DOOR KNOB WILL NOT GO DOWN ALL THE WAY AND THE DOOR WILL NOT BE LOCKED. I HAVE TRIED USING THE FOB AWAY FROM ALL POSSIBLE INTERFERENCE WHICH I DO NOT THINK IS THE PROBLEMS, IT STILL ONLY WORKS SOMETIMES. *TR
Sep 20, 2010
STEERING,SUSPENSION
1 complaint
REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR
Apr 27, 2010
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE HAD MY VEHICLE IN AT LEAST TWICE AT THIS TIME, AND I AM TAKING IT AGAIN TODAY FOR THE DASH LIGHTS DIMMING. AT NIGHT IT IS NEXT TO IMPOSSIBLE TO READ THEM. YESTERDAY, IN ADDITION, THE CRUISE CONTROL WILL SET ITSELF AUTOMATICALLY, WITHOUT THE DRIVER TOUCHING A BUTTON. THIS IS VERY DANGEROUS, ESPECIALLY IN WHITE FOR SLIPPERY ROAD CONDITIONS. I HAVE BEEN TOLD THE DASH LIGHT PROBLEM IS A "NORM". I DON'T THINK SO, EITHER YOU FIX THE PROBLEM, OR GIVE ME A NEW CAR. *TR
Feb 26, 2009
Frequently Asked Questions
How many problems does the 2008 BUICK LaCrosse have?
The 2008 BUICK LaCrosse currently has 250 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2008 BUICK LaCrosse?
The most common problems reported for the 2008 BUICK LaCrosse are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2008 BUICK LaCrosse problem data come from?
All problem and complaint data for the 2008 BUICK LaCrosse comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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