2002 BUICK LeSabre Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
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Complaints Reported
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Complaints by Component
VISIBILITY
104 complaints
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE HEATING SYSTEM ACTIVATED, COLD AIR EMITTED FROM THE VENTS OF THE VEHICLE. IN ADDITION, THERE WAS AN UNKNOWN SUBSTANCE LEAKING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Aug 14, 2015
WINDOW MOTORS ON ALL WINDOWS IN THE VEHICLE HAVE BEEN REPLACED MULTIPLE TIMES. IF A CRASH HAD OCCURRED I WOULD BE UNABLE TO OPEN WINDOW TO ESCAPE IF UNABLE TO OPEN DOOR. TALKED TO BUICK AND THEY REFUSE TO ACKNOWLEDGE THE PROBLEMS WITH THE WINDOW MOTORS, I HAVE BEEN IN CONTACT WITH OTHER BUICK LESABRE OWNERS (AT LEAST 100) AND THEY HAVE HAD THE SAME ISSUES WITH THE WINDOW MOTORS FAILING AND NEEDING REPLACEMENT MULTIPLE TIMES WITH A FEW OWNERS STATING BEING UNABLE TO EXIT THE VEHICLE AFTER A CRASH BECAUSE THEY COULD NOT OPEN THE VEHICLE WINDOWS. AGAIN BUICK HAS NOT OFFERED ANY HELP IN THIS MATTER NOR HAVE THEY EVEN ACKNOWLEDGED THERE WAS A PROBLEM. *TR
Mar 28, 2014
AT APPROXIMATELY 25,000 MILES, MY 2002 BUICK LESABRE'S REAR DRIVER'S SIDE WINDOW REGULATOR WENT OUT IN THE MIDDLE OF THE WINTER WHILE A CHILD WAS IN THE BACK SEAT. IT JUST FELL DOWN, AND BARELY MISSED HARMING THE CHILD. THREE DAYS LATER, I REPLACED THE PART. FOUR DAYS AFTER THAT, THE REAR PASSENGER SIDE WINDOW DID THE EXACT SAME THING. I REPLACED THE PART. TWO MONTHS AFTER THAT, BOTH THE FRONT WINDOW REGULATORS WENT OUT. THOSE PARTS WERE REPLACED. FOUR MONTHS LATER, THE FRONT PASSENGER SIDE WENT OUT AGAIN. WITHIN TWO WEEKS, ALL FOUR WINDOW REGULATORS HAD GONE OUT FOR A SECOND TIME. THEY WERE ALL REPLACED AT THE SAME TIME. SIX MONTHS LATER, AND NOW THREE OF THE FOUR ARE OUT AGAIN. (ONLY THE DRIVER'S WINDOW REMAINS WORKING AT THIS POINT.) I HAVE SPENT OVER $1,500 IN JUST OVER A YEAR, GETTING PARTS REPLACED FOR THE WINDOWS AND STILL THE PROBLEM PERSISTS. I HAVE SPENT $98.50 ON DIFFERENT TYPES OF TAPE TO TRY TO FIND ONE THAT WILL HOLD THE WINDOWS UP, SO THEY DO NOT BREAK WHILE DRIVING. I HAVE HAD NO LUCK FINDING ONE THAT HOLDS FOR MORE THAN A DAY OR TWO. THIS IS AN EXTREME DANGER TO EVERYONE IN MY CAR, ALONG WITH OTHERS ON THE ROAD, BECAUSE I HAVE TO USE SO MUCH TAPE TO HOLD THEM UP THAT I CANNOT SEE MY MIRRORS PROPERLY. I HAVE TO TRAVEL WITH SMALL CHILDREN IN MY CAR WITH CHILD SAFETY SEATS, BUT I CANNOT TRUST THE WINDOWS TO STAY UP AND AM TIRED OF CONSTANTLY BEING SCARED THAT ONE WILL COME DOWN AND BREAK NEAR THE CHILDREN, BUT HAVE ALREADY SPENT SO MUCH TRYING TO FIX IT THAT I CANNOT POSSIBLY SINK ANY MORE MONEY INTO 'FIXING' SOMETHING THAT IS NOW APPARENT WILL NEVER BE 'FIXED'. *TR
Sep 11, 2011
THE REAR WINDOW DRIVERS SIDE JUST FELL DOWN, WON'T GO BACK UP. HAVE BEEN TOLD THUS IS COMMON AND IS FROM GM BAD PARTS FOR WINDOW REGULATORS. *TR
Sep 05, 2011
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER WINDOW ABRUPTLY RELEASED IN A DOWNWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW REGULATOR WAS REPLACED. RECENTLY, THE REAR DRIVER WINDOW EXHIBITED THE SIMILAR FAILURE AS THE FRONT PASSENGER WINDOW. THE CONTACT NOTIFIED THE DEALER AND SCHEDULED AN APPOINTMENT FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/23/11 *BF UPDATED 02/28/11
Jan 03, 2011
+ 99 more complaints for this component
STRUCTURE
31 complaints
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD SEPARATED FROM THE STEERING WHEEL, WHICH CAUSED THE PANEL TO RAISE AND OBSCURE THE DRIVER'S VISIBILITY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 11/29/16*LJ *TR
Sep 23, 2016
DASHBOARD MATERIAL APPEARS TO BE FAULTY, AND DASHBOARD IS NOW RAISED IN THE AIR ON DRIVERS SIDE (NEAR WINDSHIELD), PARTIALLY OBSTRUCTING VIEW. IF THE COMPLETE DASHBOARD COMES LOOSE AND SEPARATES, THIS MAY FULLY BLOCK VIEW RESULTING IN POSSIBLE ACCIDENT. INTERNET SEARCH REVEALS THIS IS A CHRONIC PROBLEM ON THESE VEHICLES. *TR
Oct 04, 2014
THE DASH PANEL PAD IS BUCKLING AND PULLING LOOSE. I AM CONCERNED THE PASSENGER AIRBAG WILL DEPLOY. *TR
Sep 25, 2014
THE PADDED DASH COVER STARTED PULLING AWAY FROM THE DASH BEHIND THE STEERING WHEEL. THE GAP IS INCREASING IN SIZE AS IT MOVES TOWARD THE PASSENGER SIDE. *TR
Apr 02, 2014
IN 2008 I WAS DRIVING DOWN THE HIGHWAY AND DASHBOARD POPPED UP AND I WAS UNABLE TO SEE THE ROAD. THANK GOD I WAS ABLE TO LOOK OUT THE SIDE WINDOW AND PULL THE VEHICLE OFF TO THE SIDE OF THE HIGHWAY I WAS DRIVING, IF I HAD NOT BEEN IN THE RIGHT HAND LANE I WOULD HAVE HAD TO STOP THE CAR IN HIGHWAY TRAFFIC AND WAIT FOR A TOW TRUCK. BUICK HAS REFUSED TO ACKNOWLEDGE THE PROBLEM OR OFFER HELP WITH THE DASHBOARD WARPING TILL IT POPS UP AND BLINDS THE DRIVER. I AM SURE IT WOULD AFFECT THE DEPLOYMENT OF THE AIRBAGS AS WELL. THIS IS A HUGE ISSUE WITH MANY OWNERS HAVING THE SAME PROBLEMS AND BUICK JUST LOOKS THE OTHER WAY. *TR
Mar 28, 2014
+ 26 more complaints for this component
AIR BAGS
19 complaints
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A BROKEN NOSE, FRACTURED EYE SOCKETS, AND HEAD INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS). THE VEHICLE WAS TOWED TO A YARD AND THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jun 14, 2017
GOT. INTO A. ACCIDENT ON 6 /9/2017 I WAS TRAVELING 35 TO37 MLS. PER HOUR A DARK BLUE VAN TRIED TO GO BEFORE ME COMING THE OPPOSITE WAY COMING TOWARDS ME SHE TURN IN FOUNT OF ME I HIT HER ON PASSAGE SIDE OF VAN IT WAS A MAJOR ACCIDENT NO AIR BAG DEPLOYED. WE WERE ON PERKINS ST OF AKRON OHIO. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jun 10, 2017
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
Mar 03, 2017
MY SON WAS INVOLVED IN A FRONT END COLLISION. THE BUICK WAS TOTALED BUT THE AIRBAGS DID NOT DEPLOY. HE WAS GOING STRAIGHT AND AN SUV MADE A SHORT LEFT TURN IN FRONT OF HIM AND HER DRIVERS SIDE COLLIDED WITH HIS ENTIRE FRONT END.
Oct 03, 2016
MY 'AIR-BAG' LIGHT, FOR THE PAST YEAR, STAYS ON CONSTANTLY. READING OTHER MESSAGES ON LINE, OTHER OWNERS HAVE THE SAME PROBLEM. WHY ISN'T THERE A RECALL ON THIS?
Jul 19, 2016
+ 14 more complaints for this component
ENGINE AND ENGINE COOLING
16 complaints
2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SEVERE OIL LEAK ISSUES. *SMD THE CONSUMER STATED THE ROCKER ARM COVER GASKET HAD A LEAK. GM ISSUED A RECALL FOR THE EXACT PROBLEM. HOWEVER, IT WAS FOR A DIFFERENT MODEL. *JB
Jan 20, 2016
2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE NON-ACCIDENT RELATED ENGINE FIRES AND IS CONCERNED. CONSUMER HAS PREVIOUS COMPLAINT WITH DIFFERENT VEHICLE IN ARTEMIS. *SMD
Nov 17, 2015
NOTICED LOTS OF WHITE SMOKE COMING OUT TAIL PIPE WHILE DRIVING. VERY UNUSUAL. CAR THEN STOPPED ON FREEWAY. HAD TO GET PUSHED BY ANOTHER CAR TO SIDE IF FREEWAY. TOWED CAR HOME TO DRIVEWAY. TRIED TO CRANK ENGINE AND HEARD REAL LOUD POP COMING FROM UNDER HOOD. CAR DID NOT TURN ON. TRIED TO START 5 MORE TIMES BUT EACH TIME IT JUST SOUNDED LIKE A REAL SHORT CRANK TYPE SOUND LIKE AS IF ENGINE IS HAVING A HARD TIME TURNING. AFTER FIFTH TIME, ENGINE STARTED AND THIS TIME THE SMOKE COMING OUT TAIL PIPE WAS WHITE/BLUISH AND LOTS OF IT. ENGINE STOPPED. ALSO NOTICED THAT ALL THE COOLANT WAS GONE FROM COOLANT CONTAINER AND THERE IS A HIGH BURNING SMELL OF COOLANT COMING FROM ENGINE. THIS MIGHT BE A CRACKED UPPER INTAKE OR LOWER INTAKE. THESE ARE MADE OF REAL CHEAP HARD PLASTIC WHICH COULD BE THE PRIMARY REASON OF ENGINE FAILURE. CAR IS NOW PARKED IN MY BACKYARD. *TR
Jan 06, 2012
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT ANTI FREEZE WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE MECHANIC ADVISED HIM THAT THE INTAKE MANIFOLD FAILED AND WAS CAUSING THE ANTI-FREEZE TO LEAK. THE MECHANIC WAS REPLACING THE INTAKE MANIFOLD AND THE GASKET. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,750 AND THE CURRENT MILEAGE WAS 60,200. UPDATED 02/02/11 *CN
Dec 06, 2010
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE STARTING THE VEHICLE, A FIRE OCCURRED IN THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 80,278 AND THE CURRENT MILEAGE WAS 148,000.
May 25, 2010
+ 11 more complaints for this component
ELECTRICAL SYSTEM
14 complaints
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENT CONTROL PANEL HAS SEPARATED INTO TWO PARTS. THE FAILURE ORIGINALLY BEGAN NEAR THE DRIVER'S SIDE AND CURRENTLY EXTENDS 20 INCHES TO THE PASSENGER SIDE OF THE PANEL. THE DEALER STATED THAT THE FAILURE COULD BE REPAIRED, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 71,400.
Jul 24, 2008
BOTH OF THE REGULATORS IN THE FRONT DOORS OF MY VEHICLE HAVE FAILED. THIS HAS CAUSE THE PANE IN THE WINDOW TO SLIDE INSIDE OF THE DOOR. THE FIRST ONE DID IT WHILE DRIVING ON THE INTERSTATE WHILE VACATIONING IN OHIO IN MAY OF THIS YEAR. THE SECOND WHEN I ARRIVED AT WORK ONE MORNING. I CALLED THE BUICK CS LINE TO REPORT IT, BEFORE I KNEW OF OTHER CONSUMERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I WAS ADVISED TO TAKE IT IN TO A GM DEALERSHIP TO HAVE THE PROBLEM DIAGNOSED YET THE ONLY THING I WAS TOLD BY A TECH THERE WAS THAT THEY HAD SEEN THIS PROBLEM BEFORE BUT NEVER IN MY TYPE VEHICLE. WELL I KNOW OF TWO OTHERS WITH RENDEZVOUS AS WELL AS RAINIER AND LE SABERS. I WENT ONLINE AND FILED A COMPLAINT ON THE BUICK WEBSITE AND STILL HAVE NOT BEEN CONTACTED WITH A SOLUTION. I FEEL THIS IS A FACTORY DEFECT AND SHOULD BE REPAIRED AT NO COST TO THE CONSUMER. ESPECIALLY IF BUICK HAS SEEN THIS PROBLEM IN SEVERAL VEHICLES. EVEN WITH POSSIBILITY OF THIS BEING DANGEROUS TO MYSELF AND MY CHILDREN, IT IS NOT EVEN AFFORDABLE FOR A SINGLE PARENT LIKE ME TO HAVE IT REPAIRED. THE PARTS ARE NOT AVAILABLE OUTSIDE OF A GM REPAIR FACILITY. *TR
Nov 12, 2007
DT*: THE CONTACT STATED THERE WAS A BATTERY LEAK UNDER THE BACK SEAT WHERE THE BATTERY WAS LOCATED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER. AN INDEPENDENT MECHANIC DETERMINED THAT THE BATTERY ACIDS HAD EATEN THE PLATE WHERE THE BATTERY SAT. UPDATED 12/05/06. *JB
Nov 13, 2006
2002 BUICK LESABRE. 14,140 MILES. LEFT FRONT WINDOW STOPPED WORKING. MOTOR DOOR WINDOW LEFT FRONT REPLACED. PART 12481874. UNDER WARRANTY.
Oct 15, 2006
REAR DOOR WINDOW RIGHT CAME DOWN AND WILL NOT GO BACK UP. CABLE BROKE. REPLACED REGULATOR, REAR DOW WINDOW RIGHT BOWER R&R. PART 15231244 UNDER EXTENDED WARRANTY. IF I HAD NOT PURCHASED AN EXTENDED WARRANTY, THIS WOULD HAVE COME OUT OF MY POCKET. THIS IS THE FOURTH TIME THEY HAVE REPLACE PARTS FOR VARIOUS WINDOWS IN THIS CAR. ANOTHER WINDOW IS HAVING INTERMITTENT PROBLEMS THE DEALER COULD NOT DUPLICATE, SO IT WILL PROBLABLY GO TOO. THIS IS HAPPENING TOO OFTEN AND AN INTERNET SEARCH SHOW MANY LESABRE OWNERS ARE HAVING SIMILAR PROBLEMS MULTIPLE TIMES.
Oct 15, 2006
+ 9 more complaints for this component
AIR BAGS,STRUCTURE
12 complaints
THE DASH COVER HAS SEPARATED FROM THE FRONT NEAR THE WINDSHIELD. NOTICED EVERYONE ON CAR LOTS NEAR THIS YEAR ALSO HAVE THE SAME PROBLEM. THIS IS OBVIOUSLY A FLAW IN THE PRODUCT, PLEASE HELP. I'VE BEEN TOLD THAT IF IT CONTINUES ACROSS TO RIGHT SIDE THE AIR BAG WILL DEPLOY. *TR
Oct 18, 2012
THE PADDED DASH PEELED UP AWAY FROM THE DASH FRAME IN FRONT OF STEERING WHEEL. IT IS PEELING ACROSS FROM LEFT TO RIGHT. I AM CONCERNED ABOUT AIR BAG DEPLOYING WITHOUT WARNING. G.M. SAYS THIS PART IS DISCONTINUED AND YOU CAN NOT FIND THIS PART ANYWHERE. THERE SHOULD BE A RECALL ON THIS PADDED DASH BEFORE SOME ONE GETS HURT. *TR
Sep 28, 2012
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Sep 25, 2012
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Sep 24, 2012
THE PADDED DASH HAS PEELED UP AND AWAY FROM DASH FRAME IN FRONT OF THE STEERING WHEEL. IT IS CONTINUING TO SPREAD (PEEL UP AND AWAY FROM THE FRAME) ACROSS THE PADDED DASH FROM LEFT TO RIGHT, TOWARDS THE PASSENGER AREA. IT CONTINUES TO GROW IN SEVERITY, AND I AM CONCERNED ABOUT THE PASSENGER AIRBAG, WITH RESPECTS TO IT DEPLOYING WITHOUT WARNING, DUE TO THE PEELING/WARPING OF THE DASH AROUND IT. I HAVE PUT A DASH MAT (COVER) OVER THE PROBLEM FOR APPEARANCE PURPOSES, BUT EVEN THAT DOESN'T HIDE THE GROWING MAGNITUDE OF THE PROBLEM ANYMORE. I HAVE BEEN TOLD THAT IT WILL COST ME ANYWHERE FROM $350 - $1,200.00 TO CORRECT THIS PROBLEM FROM INDEPENDENT REPAIR SHOPS IN THE AREA, TO THE GM BUICK DEALER. THIS IS A DESIGN FLAW, & "SAFETY" ISSUE DIRECT FROM THE MANUFACTURER. OTHER THAN THIS EVER INCREASING PROBLEM, THE CAR IS IN IMMACULATE CONDITION, & I WOULD LIKE TO KEEP IT DUE TO ITS MECHANICAL RELIABILITY, FUEL ECONOMY, & COMFORT. I BELIEVE AN OEM PADDED DASH REPLACEMENT, SHOULD BE MADE A RECALL ON THE PART OF GM AS THIS HAS NOT HAPPENED DUE TO NEGLIGENCE, AGE OF THE VEHICLE (IT BEGAN WHEN THE CAR WAS RELATIVELY NEW), OR ACCIDENT. I RESPECTFULLY LOOK FORWARD TO RECEIVING A RESPONSE FROM YOU. *TR
Sep 22, 2012
+ 7 more complaints for this component
SERVICE BRAKES, HYDRAULIC
11 complaints
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A CHUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BRAKE PADS WERE HARD AND CAUSED RIDGES IN THE ROTORS. THE ROTORS AND BRAKE PADS WERE REPAIRED AT THE COST OF $620. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,330 AND CURRENT MILEAGE WAS 68,400.
May 27, 2009
ABS SYSTEM ENGAGES PREMATURELY. THIS STARTED AFTER DEALER REPLACED BACK BRAKES. ABS MODULE HAS BEEN REPLACED BY DEALER, BUT PROBLEM IS STILL PRESENT, INTERMITTENTLY. *TR
Aug 03, 2007
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, IT GOES TO THE FLOOR. TO GET THE VEHICLE TO STOP, THE BRAKE PEDAL MUST BE PUMPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR BRAKE REPLACEMENT PREVIOUSLY. THE VEHICLE OPERATED NORMALLY ACCORDING TO THE DEALERSHIP AND THE PROBLEM COULD NOT DUPLICATED WITH ANY ADDITIONAL TESTING.
Mar 29, 2006
DT: 2002 BUICK LESABRE. THE CONTACT COMPLAINED ABOUT AN ABS BRAKE PROBLEM. CONTACTED THE DEALERSHIP AND THE MANUFACTURER, AND THEY SAID THERE WERE NO RECALLS. THE CONTACT TOLD THEM ABOUT THE PROBLEM HE WAS HAVING WITH THE VEHICLE. NOTICE THE ABS PROBLEM WHEN THE ABS LIGHT CAME ON AND WENT OFF. ALSO, FELT VIBRATION FROM THE BRAKES. COULD NOT APPLY BRAKES AT LOW SPEED BECAUSE THE BRAKE PEDAL WAS VERY HARD TO PUSH. THE ABS LIGHT CA ME ON AND STAYED ON UNTIL THE CONTACT TOOK THE VEHICLE TO DEALERSHIP AND HAD REPAIRS DONE. THE REPAIR SEEMED TO BE SATISFACTORY. HA D NO H ACCIDENTS DUE TO THE BRAKES.*AK
Oct 18, 2005
WHEN BACKING OUT A LOUD CRUNCHING SOUND FROM THE REAR BRAKES WAS PRODUCED. *AK
Oct 26, 2004
+ 6 more complaints for this component
ENGINE
10 complaints
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. UPON INSPECTION IT WAS DETERMINED THE ENGINE VALVE COVER WAS FAULTY AND OIL HAD LEAKED ONTO THE EXHAUST MANIFOLD. THE LOCAL DEALER WALLINGFORD BUICK LOCATED AT 1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 200,000.
Jan 15, 2021
DROVE CAR 0.2 MILES PARKED CAR WENT INTO WALMART CAR WAS SEEN SMOKING IN PARKING LOT ENGINE CAUGHT ON FIRE FIRE DEPT CAME TALKED TO AUTO SHOP THEY SAID IT HAS HAPPENED TO THIS YEAR OF VEHICLE MANY TIMES DUE TO A MANUFACTURER ISSUE
Jun 11, 2018
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE ENGINE LEAKED OIL AND COULD CAUSE AN ENGINE FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. UPDATED 01/23/2017*CT *CN
Dec 07, 2016
THE 2002 BUICK LESABRE HAS THE SAME ENGINE AS THE 2000 PONTIAC GRAND PRIX, WHICH IS COVERED IN THE RECENT RECALL 15V701. THIS RECALL COVERS OIL LEAKING FROM THE MANIFOLD ONTO THE REST OF THE ENGINE, LEADING TO A RISK OF FIRE. THE 2002 BUICK LESABRE IS, HOWEVER, NOT OFFICIALLY COVERED IN RECALL 15V701, EVEN THOUGH MINE DEFINITELY SHOWS ALL THE SYMPTOMS OF THE RECALL. I HAVE ALREADY TAKEN IT TO THE SHOP ONCE TO TRY TO CORRECT THE PROBLEM. I WOULD LIKE TO SEE THE 2002 BUICK LESABRE COVERED UNDER THIS RECALL. IF NOT, PLEASE OUTLINE WHY. ALSO, WHAT IS THE EXACT FIX FOR THE OTHER CARS THAT ARE COVERED (BECAUSE I WOULD LIKE TO HAVE THAT INFORMATION WHEN I TAKE THE CAR TO THE SHOP AGAIN TO TRY TO CORRECT THE ISSUE; I AGAIN HAVE OIL LEAKING FROM THE TOP OF THE ENGINE)?
Nov 30, 2015
VALVE COVERS ARE LEAKING OIL RIGHT ON THE EXHAUST MANIFOLD WHICH CAUSED A SMALL FIRE THIS ENGINE WAS RECALLED IN OTHER CARS FOR THIS PROBLEM BUT NOT BUICK LESABRE
Nov 01, 2015
+ 5 more complaints for this component
UNKNOWN OR OTHER
9 complaints
WINDOW MOTOR HAS GONE OUT NUMEROUS TIMES ON FRONT 2 WINDOWS AND HAS HAD TO BE REPLACED.LAST TIME DRIVERS SIDE WAS REPAIRED WAS 4-17-2014.THAT WAS 3RD REPAIR .HAS SINCE BROKEN AGAIN BUT I DID NOT REPAIR IT AGAIN. BACK DRIVER SIDE WINDOW FELL OPEN WHILE ON INTERSTATE 2 YEARS AGO. MY CAR IS GARAGE KEPT WITH AROUND 60,000 MILES.THESE ISSUES STARTED WITHIN 3 OR 4 YEARS AFTER I PURCHASED IT NEW. THE REPAIR SHOP WHERE I TAKE MY CAR SAYS THEY HAVE SEEN MANY LESABRES WITH THE SAME PROBLEM.GM DOESN'T SEEM TO FEEL THERE IS A PROBLEM.I KNOW THIS BECAUSE I HAVE WRITTEN AND CALLED THEM SEVERAL TIMES ABOUT MY CONCERNS.JUST WISH THEY WOULD HAVE TO BE HELD ACCOUNTABLE FOR THEIR POOR ENGINEERING.
Aug 24, 2018
THE DASHBOARD IS SEPARATING OR PEELING APART. IT STARTED A YEAR AGO, IT WAS ABOUT 12 INCHES WIDE, NOW IT HAS SEPARATED ALL THE WAY TO THE PASSENGER SIDE OF THE DASH AND SICKS UP INTO MY VIEW ABOUT 5-6 INCHES. IT IS MY UNDERSTANDING THAT THIS CAN CAUSE THE AIRBAG TO DEPLOY FOR NO REASON ON THE PASSENGER SIDE. THIS PROBLEM IS CAUSING MY CAR TO BE UNSAFE TO DRIVE. IT IS OBSTRUCTING MY VIEW AND COULD BE LETHAL TO THE PASSENGER. IT IS AN OBVIOUS DEFECT DUE TO POOR ENGINEERING AND SHOULD BE RECALLED IMMEDIATELY.
Jun 02, 2011
THE DASHBOARD COVER HAS COME LOOSE AND HAS LEFT A 3 INCH GAP NEAR THE CENTER OF THE WINDSHIELD. AN INTERNET SEARCH REVEALS THAT THERE ARE HUNDREDS OF BUICK LE SABRES WITH THE SAME DEFECT. I SAW 3 SIMILAR DEFECTS IN MY OWN RETIREMENT COMMUNITY ON SIMILAR CARS. THIS DEFECT COULD ALSO CAUSE A RELEASE OF THE AIR BAG WHICH PRESENTS A SERIOUS SAFETY HAZARD. BUICK SHOULD BE REQUIRED TO RECALL MY CAR AND REPLACE THE COVER. THIS IS CLEARLY A PRODUCT DEFECT. I HAVE BEEN DRIVING MORE THAN 60 YEARS AND HAVE NEVER SEEN A DASHBOARD COVER COME LOOSE.
May 02, 2011
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONSUMER NOTICED THE DASHBOARD WAS COMING APART. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT EXCESSIVE DIRECT SUNLIGHT CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 12-02-08 *BF UPDATED 12/002/08.*JB
Nov 06, 2008
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT NOTICED THAT THE DASHBOARD WAS DETACHING FROM THE PANEL. THERE WAS NO WARNING PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE DEFECT WAS CAUSED BY THE HEAT FROM DIRECT SUNLIGHT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 71,000.
Oct 08, 2008
+ 4 more complaints for this component
TIRES
8 complaints
TWO KUMHO TIRES WERE INSTALLED IN AUGUST 2015 AT 178,000 MILES. IN AUGUST OF 2016 AT 190,000 MILES VEHICLE BEGAN TO VIBRATE. RETURNED TO TIRE DEALER AND WAS TOLD ONE OF THE TIRE WAS SEPARATING AND NEEDED REPLACED. TIRES HAVE 12,000 MILES ON THEM. NO REASON TO BELIEVE THE OTHER ONE WILL NOT DO THE SAME THING. MADE IN CHINA.
Sep 03, 2016
ON AUGUST 30,2015 I WAS DRIVING ON THE INTERSTATE WHEN THE TREADING ON MY TIRE CAME COMPLETELY OFF WHILE I WAS GOING 70 MILES PER HOUR IN THE MIDDLE OF HIGHWAY TRAFFIC SOMEHOW I MANAGED TO KEEP CALM AND NOT PANIC AND I MANAGED TO PULL THE CAR OVER TO THE EMERGENCY PULL OFF WITHOUT SPINNING OUT OR CRASHING OR MAKING CONTACT WITH THE ONCOMING TRAFFIC I HAD JUST PURCHASED MY VEHICLE ON 8/28/2015 AND THE VEHICLE INSPECTION WAS DATED FOR 8/28/2015 AS WELL. WHEN I CONTACTED THE DEALER THEY TOLD ME THAT THE TIRE WAS A BAD TIRE I CONTACTED THE STATE POLICE AND AFTER AN INVESTIGATION THEY TOLD ME THAT MULTIPLE PEOPLE HAD PREVIOUSLY HAD THE SAME PROBLEM WITH THIS PARTICULAR BRAND TIRE AND THEY STATED THAT AN RECALL WOULD NEED TO BE ISSUED. I'M WRITING THIS BECAUSE THIS INCIDENT COULD HAVE COST ME MY LIFE IF I HAD NOT REMAINED CLAM OR KEPT CONTROL OF MY VEHICLE I WOULD LIKE THIS ISSUE AND TIRE TO BE INVESTIGATED/RECALLED BECAUSE I AM TERRIFIED TO DRIVE WHILE DRIVING I HAVE FLASHBACKS OF THIS INCIDENT AND HAVE PROBLEMS SWITCHING LANES CROSSINGS INTERSECTIONS AND THINGS THAT WAS NORMAL FOR ME PRIOR TO THIS INCIDENT THE TREADING FROM THE TIRE WENT UNDER MY CAR WHILE DRIVING SO MY CAR WAS TOTALED OUT DUE TO THIS INCIDENT. AMERICAN GENERAL TIRE SIZE 21570R15 DOT NUMBER A3M344H4399
Oct 26, 2015
TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 108,331. UPDATED 09/07/11 *BF THE CONSUMER STATED THE TREAD ON THE TIRE IS 7/32", BUT WHEN IT WAS FIRST PURCHASED, THE TREAD WAS 9/32". UPDATED 09/09/11*JB
Aug 15, 2011
TL*- THE CONTACT STATED THAT SHE JUST PURCHASED TIRES FOR THE 2002 BUICK LESABRE. THE CONTACT COMPLAINED THAT THE TIRE DEALER, ROMANO TIRES, WHERE SHE PURCHASED THE TIRES DID NOT HAVE THE PROPER FORM FOR HER TO REGISTER THE TIRES, AND STATED THAT THEY WERE EXEMPT. *AK
Apr 02, 2007
BEFORE LEAVING TO COLLEGE STATION TO GO VISIT OUR DAUGHTER WE STOPPED AT DISCOUNT TIER TO HAVE THE TIRE PRESSURE CHECKED. DURING THE CHECK THE TECH NOTICED THAT THE RIGHT FRONT TIRE HAD A VERY NOTICEABLE BULGE AND WAS TOLD THAT THE TIRES WALLS WERE BEGINNING TO SEPARATE. HE CALLED IT A TIRE DEFECT AND HIS RECOMMENDATION WAS TO HAVE THE TIRE REPLACED IN ORDER TO AVOID A SERIOUS ACCIDENT. I DID PAY FOR A NEW TIRE AND HAVE NOT DRIVEN THE CAR SINCE THEN DUE TO SAFETY CONCERNS ON THE OTHER 3 TIRES. I DO NOT HAVE THE FUNDS TO PAY FOR 3 NEW TIRES. WE HAVE BEEN DRIVING MY TAHOE SINCE THEN. *JB
Feb 12, 2007
+ 3 more complaints for this component
POWER TRAIN
8 complaints
WHEN WE FIRST BOUGHT MY BUICK BACK IN 2002 WE HAVE HAD TRANNY PROBLEMS WITH NOISES AND HESITATION. WE TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE VALVEBODY. THAT DIDN'T HELP THE NOISE BUT IT HELPED THE HESITATION. THE NOISE IS A WHINING NOISE IN FIRST AND SECOND GEAR BUT WHEN YOU GET IN THIRD IT GOES AWAY. THAT IS DUE TO A BAD SUN GEAR. WHICH ULTIMATELY LED TO THE DESTRUCTION OF MY TRANSMISSION. WE TRIED TO GET THE DEALERSHIP TO HELP US BUT THEY JUST SAID IT WAS DUE TO NORMAL WEAR AND TEAR (TYPICAL DEALER DOESN'T WANT TO TAKE RESPONSIBILITY). AFTER $3200 AND 4 DAYS WE HAD A NEW TRANNY. I DROVE IT FOR 3 DAYS AND THE WHINING NOISE CAME BACK. I AM GOING TO TAKE IT BACK AND TELL THE TO FIX IT BECAUSE I DON'T FEEL LIKE PAYING $3200 FOR ANOTHER TRANNY. *TR
Aug 10, 2008
TL* -THE CONTACT STATED THAT WHILE DRIVING HIS 2002 BUICK LE SABRE (FAILURE MILEAGE: 60000) AT 25 MPH THE VEHICLE BEGAN TO HESITATE. WHEN APPLYING THE ACCELERATOR THE VEHICLE HESITATES AND DIDN'T SEEM TO INCREASE SPEED. *JB UPDATED 02/16/07. *JB
Jan 17, 2007
MY 2002 BUICK LESABRE IS IN THE SHOP AT THIS MOMENT GETTING A VERY EXPENSIVE REPAIR DUE TO THE FAILURE OF THE INTAKE SYSTEM DUE TO THE USE OF THE RECOMMENDED FLUIDS. AN INTERNET SEARCH SHOWED ME THAT THERE HAVE BEEN THOUSANDS OF THESE COMPLAINTS AND BUICK REFUSE TO DO ANYTHING ABOUT IT. WHAT CAN I DO, WHAT HAVE YOU DONE, AND WHY HASN'T A CLASS ACTION SUIT BEEN STARTED TO RECTIFY THIS ABOMINABLE SITUATION? THANK YOU. DR. GERALD M. LEVITT. *JB
Mar 10, 2006
WHILE DRIVING MY DAUGHTER TO A SCHOOL EVENT ON A BUSY HIGHWAY, MY 2002 BUICK LE SABRE'S SPEED STARTED SLOWING DOWN. PRESSING THE GAS PEDAL DID NOT SPEED UP THE CAR. REALIZING THAT SOMETHING WAS NOT RIGHT, I PANICKED BUT WAS ABLE TO STEER THE CAR THROUGH TRAFFIC AND FINALLY STALL AT AN EXIT RAMP. I TRIED TO RESTART THE CAR AGAIN BUT IT DID NOT WANT TO START. MY FIRST THOUGHT WAS THAT THE CAR WAS OUT OF GAS EVEN THOUGH THE FUEL GAGE SHOWED THE CAR DID HAVE GAS. THINKING THAT THE PROBLEM WAS STILL A GAS ISSUE, I CALLED A FRIEND TO BRING SOME GAS. AFTER A 45 MINUTE WAIT I POURED TWO GALLONS INTO THE FUEL TANK. AT THIS TIME I RESTARTED THE CAR BUT WHEN TRYING TO SHIFT, THE SHIFTER FELT VERY LOOSE AND WAS NOT CATCHING ANY GEARS. THE SHIFTER WOULD JUST FALL THROUGH. AFTER TRYING TWO MORE TIMES THE CAR STILL FAILED TO MOVE IN EITHER DIRECTION. I HAD NO CHOICE BUT TO HAVE THE CAR TOWED TO A LOCAL TRANSMISSION SHOP. AT THE REPAIR SHOP, I WAS TOLD THAT THE TRANSMISSION HAD AN INTERNAL MECHANICAL FAILURE. I MENTIONED TO THE SHOP MECHANIC THAT THERE WAS NEVER ANY TYPE OF INDICATION THAT SOMETHING WAS WRONG WITH THE TRANSMISSION. EVERYTHING CAR WAS WORKING FINE BEFORE THE TRANSMISSION FAILED. *AK I AM VERY CONCERNED ABOUT THE TRANSMISSION FAILURE BECAUSE IT OCCURRED ON A BUSY HIGHWAY AND I STRONGLY BELIEVE THAT IT COULD HAVE TURNED INTO A LIFE AND DEATH ISSUE. IN RESEARCHING THIS TYPE OF TRANSMISSION MODEL #4T65E FOR MY LESABRE, I NOTICED NUMEROUS MECHANICAL FAILURE COMPLAINTS FOR THE SAME TYPE OF TRANSMISSION AND THAT MANY FAILURES HAVE OCCURRED BEFORE THE CAR IS THREE YEARS OLD. EVEN THE SHOP TECHNICIAN WAS SURPRISED TO HEAR THAT THE TRANSMISSION FAILED ON A FAIRLY NEW TWO YEAR OLD CAR. THE CAR HAS ONLY 50000 MILES ON IT.*AK I STRONGLY SUGGEST THAT THERE BE A RECALL FOR THIS TYPE OF TRANSMISSION FAILURE BEFORE A SERIOUS INJURY OR DEATH OCCURS. I DO NOT WANT MY FAMILY TO BECOME A STATISTIC. PLEASE LET ME KNOW SOON AS TO WHAT NEEDS TO BE DONE TO REMEDY MY SITUATION.
Sep 29, 2004
WHILE DRIVING, THE CONSUMER NOTICED THE VEHICLE WOULD NOT GAIN ANY SPEED WHEN THE ACCELERATOR WAS APPLIED. THE VEHICLE WOULD JERK INTO GEAR OR PERFORM ERRATICALLY. PLEASE PROVIDE DETAILS. *JB
Jun 24, 2004
+ 3 more complaints for this component
STEERING
7 complaints
12-1-10 86587M, BOTH OUTER TIE ROD ENDS NEEDED TO BE REPLACED. 1-21-15 119486M, RIGHT FRONT OUTER TIE ROD REPLACED.
Jul 09, 2017
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN NUMBER: 02V067000 (STEERING). THE FAILURE MILEAGE WAS 25,000.
May 21, 2014
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD A LOUD CRUNCHING NOISE COMING FROM THE STEERING COLUMN. HE WAS ABLE TO SAFELY DRIVE THE VEHICLE TO HIS DESTINATION. THE VEHICLE HAS NOT BEEN INSPECTED AND NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS AND ADVISED HIM TO REGISTER HIS COMPLAINT ON THEIR WEBSITE. THE FAILURE MILEAGE WAS 79,000 AND CURRENT MILEAGE WAS 86,000.
Dec 30, 2008
VIBRATION: DRIVING AT ANY SPEED CAUSED VIBRATION WITH LESS THAN 30,000 MILES ON MY 2002 BUICK LASABRE. FOUND THAT TIE RODS WERE WORN AND NEEDED TO BE REPLACED. THIS VEHICLE WAS DRIVEN ONLY ON MAIN ROADS AND HAD NEVER BEEN IN AN ACCIDENT INVOLVING THE FRONT END. *AK
Apr 11, 2005
WHILE DRIVING THE CONSUMER HEARD A RUMBLING NOISE. THE NOISE GRADUALLY GOT WORSE AS TIME PROGRESSED. THE NOISE WAS CAUSED BY THE TIE ROD ENDS BEING WORN. THE CAUSE OF THE WORN TIE ROD ENDS IS YET TO BE DETERMINED. *NLM CONSUMER HEARD AN UNUSUAL NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK VEHICLE TO CONKLIN CARS AND THEY REPLACED THE TIE ROD ENDS.*MR
Nov 25, 2003
+ 2 more complaints for this component
VEHICLE SPEED CONTROL
5 complaints
IN A SMALL TOWN, APPROACHING A STOP SIGN AT THE HIGHWAY CROSSROAD WITH 2-3 VEHICLES IN FRONT OF ME. I REMOVED MY FOOT FROM THE ACCELERATOR AND STARTED BRAKING. THE ENGINE IMMEDIATELY REVVED, I MOVED MY FOOT TO TRY TO RAISE THE ACCELERATOR AND IT WAS ALL THE WAY TO THE FLOOR; IT WOULD NOT RAISE. I IMMEDIATELY PLACED IN NEUTRAL AND AS PULLING AS CLOSE TO CURB AS POSSIBLE, I SHUT THE IGNITION OFF, THEN PLACED IN PARK. IT HAD TO BE TOWED BACK HOME UNTIL WE CAN DEAL WITH IT. LUCKILY, I WAS ABLE TO ACT QUICKLY ENOUGH TO PREVENT ANY DAMAGE TO ANY OTHER VEHICLE OR PERSON.
Apr 26, 2019
ACCELERATOR PEDAL REQUIRES EXCESSIVE AMOUNT OF FORCE TO DEPRESS THE PEDAL. THIS RESULTS IN A NOTICEABLE SURGE WHEN GOING FORWARD FROM A STOPPED POSITION. IT ALMOST FEELS AS IF THERE IS SPRING HOLDING THE THROTTLE OPEN AND THERE IS A BREAK POINT AT WHICH THE SPRING LETS LOOSE BEFORE THE THROTTLE OPENS. A VISUAL INSPECTION OF THE THROTTLE AND THROTTLE BODY DID NOT REVEAL ANY OBSTRUCTIONS OR BINDING CABLE. THE FLOOR MATS ARE NOT A FACTOR IN THIS PROBLEM. PROBLEM IS MOST NOTICEABLE AFTER THE CAR HAS BEEN STARTED AND PLACED IN THE DRIVE POSITION. THIS PROBLEM HAS PERSISTED FOR THE PAST SEVERAL YEARS AND IS THE SAME IN BOTH WINTER AND SUMMER. I HAVE JUST LEARNED TO LIVE WITH IT AND EXPECT A SLIGHT JOLT WHEN MOVING FORWARD BUT I HAVE BEEN UNABLE TO FIND THE ROOT CAUSE AND I WORRY WHENEVER SOMEONE ELSE DRIVES MY CAR. THIS SURGE IS NOTICEABLE TO PASSENGERS ALSO. *TR
Jul 09, 2010
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHENEVER THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE CONTACT HAD TO PUSH DOWN HARD ON THE ACCELERATOR PEDAL SO THAT IT WOULD RELEASE AND THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 62,500. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. UPDATED 07/19/10 *BF THE CONSUMER STATED THE PEDAL BECAME STUCK AND WHEN HE APPLIED IT HARDER IT SNAPPED FREE. UPDATED 07/21/10.*JB
May 24, 2010
SET CRUISE CONTROL CAR TOOK OF WIDE OPEN WOULD NOT SHUT OFF HAD TO TURN KEY OFF TO GET IT TO STOP. *TR
May 18, 2010
2002 BUICK LASABRE. CONSUMER STATES PROBLEM WITH CRUISE CONTROL AND SUDDEN ACCELERATION. *TGW THE CONSUMER STATED WHILE STOPPED AT A RED LIGHT WITH HIS FOOT ON THE BRAKE, THE CRUISE CONTROL LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE ACCELERATED UP TO 50 MPH AND THE GAS PEDAL MOVED DOWN BY ITSELF AUTOMATICALLY. THE CONSUMER STATED HE MANAGED TO SLAM ON THE BRAKE AND THE VEHICLE STOPPED. *JB
Apr 01, 2010
FUEL SYSTEM, GASOLINE
4 complaints
SHORTLY AFTER PURCHASING MY 2002 BUICK RENDEZVOUS IN 2007, THE GAS GAUGE STOPPED WORKING. IT HAD 84,000 MILES. COINCIDENTALLY MY CO-WORKER'S 2002 RENDEZVOUS DID THE SAME THING. BECAUSE OF THE BROKEN GAUGE I HAVE RUN OUT OF GAS ON THE ROAD. *TR
Aug 27, 2007
ENGINE STALLED WHILE DRIVING. WOULD NOT RESTART. DEALER DIAGNOSED AS DEFECTIVE FUEL PUMP (SHORT) AND REPLACED. SAME PROBLEM OCCURRED 1 WEEK LATER. *AK
Jul 09, 2003
CONSUMER STATED WHILE TURNING A CORNER, THE ENGINE STALLED AND WOULD NOT RESTART. THE PROBLEM WAS DIAGNOSED AS A DEFECTIVE FUEL PUMP.SCC *JB
Jan 14, 2003
VEHICLE HAS BEEN TAKEN TO DEALER SHOP AND HAS A PROBLEM WITH FUEL INJECTION. CONSUMER STATED HAVING THIS PROBLEM BECAUSE OF ENGINE LIGHT COMING ON. DEALER STATED THAT VEHICLE WAS NOT SAFE TO DRIVE.*AKTHE SYSTEM WAS CHECKED AND FOUND THAT THE NUM. SIX CYLINDER HAD BURNED OUT AND AN INJECTOR HAD SHORTED OUT. THIS IS THE SECOND VEHICLE CONSUMER HAS HAD THAT EXPERIENCED THIS PROBLEM. *JG
Sep 17, 2002
SERVICE BRAKES
3 complaints
WHEN I WAS GETTING READY TO STOP, I TOOK MY FOOT OFF OF THE GAS PEDAL AND WAS MOVING MY FOOT OVER TO THE BRAKE, THE CAR SUDDENLY SPEED UP; I HAD TO STEP ON THE BRAKE EXTRA HARD TO STOP IT. THIS HAS HAPPENED TO ME MORE THAN ONCE. IT DOESN'T HAPPEN ALL THE TIME. I HAD ONE PARKING LOT ACCIDENT BECAUSE OF THIS ISSUE.
Aug 20, 2020
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 BUICK LESABRE. THE CONTACT WAS A PASSENGER IN THE VEHICLE AT THE TIME OF THE FAILURE. WHILE DRIVING 45 MPH AROUND A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT SUSTAINED LACERATIONS TO THE FACE AND A RIGHT KNEE INJURY, WHICH POPPED OUT OF PLACE. MEDICAL ATTENTION WAS SOUGHT. THE DRIVER SUSTAINED MINOR INJURIES FROM THE SEAT BELT, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ULTIMATE TOWING AND RECOVERY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VEHICLE WAS DESTROYED.
Mar 09, 2018
TWO BRAKE LINES IN BACK OF MY CAR RUSTED COMPLETELY THRU LEAVING ME WITH LITTLE BRAKE. ALSO IN 2-4-13 TWO FRONT BRAKE LINES RUSTED, ONE THRU. ALSO IN 8-7 14 I HAD TO REPLACE TWO PARKING BRAKE CABLES FROZEN UP BY RUST. ALSO IN 3-20-15 I HAD TO REPLACE THE WHOLE PARKING BRAKE CONTROL AND FOOT PEDAL.THE CAR HAS ALMOST NO RUST AND THE FRAME UNDERNEATH IS FINE. ALL THESE CABLES AND LINES WERE HIDDEN WHEN I LOOKED UNDERNEATH TO BUY CAR. I WAS SHOCKED TO SEE A CAR WITH SO LITTLE RUST HAVING HUGE BRAKE LINE AND CABLE PROBLEMS. IF I WAS DRIVING FAST WHEN THE REAR BRAKE LINE GAVE OUT IT COULD HAVE BEEN DANGEROUS.IS IT TOO MUCH TO ASK FOR RUST PROOF BRAKE LINES? *TR
Apr 04, 2015
SEATS
3 complaints
CPSC: THE HEATED SEAT IN MY VEHICLE HAS BURNED A HOLE THROUGH THE SEAT.*DT THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
May 15, 2019
THE HEATED SEATED ON THE FRONT DRIVER SEAT IS BURNING A HOLE THROUGH THE SEAT.
Jan 11, 2019
THE FRONT HEAD RESTS FAILED TO LOCK IN PLACE. THE CONSUMER HAD AN ACCIDENT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEAD REST HAD FALLEN DOWN, THE CONSUMER WAS INJURED. *JB *SC
Nov 30, 2004
ELECTRICAL SYSTEM,VISIBILITY
3 complaints
THIS IS REGARDING RECENT REPLACEMENT OF BOTH REAR WINDOW REGULATORS. RESEARCH HAS PROVEN THAT MANY COMPLAINTS HAVE BEEN FILED OVER THE YEARS WITH NO RECALL. I WOULD HOPE FOR FINANCIAL HELP, $1000 TO COVER THE COST OF REPAIRS, AS THE MINIMUM RESPONSE; AND ALSO, I HOPE FOR A RECALL TO HELP THE MANY OTHERS WHO HAVE SUFFERED GREAT FINANCIAL COSTS AND SAFETY. I HAVE BEEN DIRECTED BY MY FATHER, [XXX], ORIGINAL AND PRESENT OWNER OF THIS 2002 BUICK, TO HELP HIM BE A RESPONSIBLE CONSUMER/CUSTOMER. MY FATHER OF 88 YEARS STILL BELIEVES IN AMERICAN MADE CARS, ESPECIALLY IN GM. HE HAS BEEN WATCHING, LIKE MANY AMERICANS, FOR A "COME BACK" IN THE AUTO INDUSTRY, ESPECIALLY THE CORRECTION OF PROBLEMS THAT CLEARLY HAS A LARGE DOCUMENTATION OF COMPLAINTS AS THIS ONE. I HOPE YOU WILL BE ABLE TO HONOR HIS FAITHFULNESS IN PERHAPS A SMALL FINANCIAL WAY, AND PERHAPS EVEN IN A GREATER WAY THROUGH A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 25, 2012
I WAS DRIVING ON THE HIGHWAY A FEW DAYS BEFORE DECEMBER 3, 2011, AND I HEARD A LOUD "POP" SOUND FROM THE BACK SEAT OF MY CAR. ON THE 3RD, I WAS DRIVING ALONG AND STARTED HEARING THE SOUND OF AN OPEN WINDOW IN THE BACK SEAT. I TRIED TO CLOSE THE BACK-RIGHT WINDOW WITH THE POWER WINDOW CONTROL ON THE DRIVER'S DOOR, BUT IT DIDN'T MOVE THE WINDOW (I HEARD THE MOTOR RUNNING, THOUGH). I THEN PARKED THE CAR AND GOT OUT TO TRY TO PULL/PUSH THE WINDOW SHUT, BUT IT WOULD NOT STAY ALL THE WAY UP. IT HAD STARTED WITH JUST AN INCH OR SO BEING OPEN, BUT EVENTUALLY IT SLID DOWN SO IT WAS ONLY ABOUT HALFWAY UP. FROM WHAT I'VE READ ONLINE ( HTTP://WWW.CARCOMPLAINTS.COM/BUICK/LESABRE/2002/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BROKE.SHTML ), THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL OF CAR, BUT BUICK IS SAYING THAT THERE'S NOT ENOUGH REPORTS OF THIS ISSUE TO DECLARE A RECALL NOTICE FOR THE WINDOW REGULATOR. I DISAGREE. FROM WHAT I'VE READ, REPAIRING A SINGLE WINDOW WITH THIS PROBLEM CAN COST UP TO $300 PLUS LABOR, AND USUALLY WHEN ONE WINDOW GOES BAD, THE OTHERS ARE SOON TO FOLLOW. I DON'T REALLY FEEL LIKE PAYING $1200 FOR WINDOWS IN A CAR I ONLY PAID $5000 FOR USED... *TR
Dec 05, 2011
BOTH FRONT AND REAR PASSENGER WINDOWS FAILED TO GO UP AFTER PUT IN THE DOWN POSITION. HAD TO REPLACE BOTH WIDOW REGULATOR'S AT A COST OF 450.00. ONLY 60,732 MILES ON THE CAR. *TR
Aug 23, 2010
VISIBILITY,STRUCTURE
3 complaints
THE DASHBOARD ON THE VEHICLE STARTED BUCKLING AT LEAST 5 YEARS AGO. THE BUCKLING IS SEVERE AND EXTENDS ACROSS THE ENTIRE DASH. THE WINDOWS HAVE ALSO BROKEN. I HAVE HAD THREE OF THEM REPAIRED AND ONE IS STILL BROKEN.*JB
Jun 26, 2012
DASH PAD COMING LOOSE, BOWING UP IN FRONT OF DRIVER, BECOMING DETACHED IN CRUCIAL AREA AT PASSENGER SIDE AIRBAG. TO REPAIR WILL COST AROUND $950 PARTS AND LABOR. ALSO WINDOW REGULATORS HAVE BEEN REPLACED IN WINDOWS THAT ARE USED THE LEAST. *TR
May 09, 2011
LTR ADDRESSED TO THE POTUS RE DEFECTIVE PARTS ON HIS 2002 BUICK LESABRE CUSTOM, INQUIRING WHAT CAN THE GOVERNMENT DO THROUGH GM TO PROPERLY COMPENSATE HIM; FOR THE ADMINISTRATORS SIGNATURE. *KB ALL FOUR OF THE WINDOW REGULATORS HAD TO BE REPLACED, THE SEALANT HOLDING THE COVER TO THE DASHBOARD CAME APART, WHICH CAUSED A LARGE GAP NEAR THE BASE OF THE WINDSHIELD ON THE DRIVERS SIDE. *JB
Jan 08, 2010
WHEELS
3 complaints
2002 BUICK LASABRE LIMITED HAS ALUMINUM ALLOY WHEELS THAT ARE SERIOUSLY CORRODING AT THE SEALING RIM CAUSING A SERIOUS LOSS OF TIRE AIR PRESSURE. WE HAD TO PAY OUR BUICK DEALER TO CLEAN AND EPOXY COAT THE WHEELS TO STOP THE LEAKING. IT FAILED TO RESOLVE THE PROBLEM. WE HAVE TO CHECK THE TIRE AIR PRESSURE EVERY DAY OR 150 MILES OR THE TIRES CAN BECOME SO DEFLATED THAT THEY ARE UNSAFE. THIS ISSUE IS JUST AS SERIOUS AS THE FORD EXPLORER/FIRESTONE TIRE ISSUE AND NO ONE AT BUICK OR GM WILL ADMIT THEY HAVE A PROBLEM. *TR
Jun 22, 2008
RIGHT WHEEL BEARING GOING BAD AT 72000 MILES. THE LEFT ONE WAS REPLACED AT 50000 MILDX
May 30, 2005
I HAVE LOST 6 PLASTIC WHEEL LUG COVERS (GM PART #09595118) SINCE AUGUST 23, 2002. THE FIRST INCIDENT TOOK PLACE 8/23/02 WHILE DRIVING 60MPH ON RTE 17 IN NYS. ON SEPT 13, 2003 I LOST TWO MORE WHILE DRIVING 30MPH. IN FEBRUARY 2003 AND ON AUG 1, 2003 I LOST ONE EACH. I ALWAYS CHECK THAT THEY ARE ON TIGHT, BUT THEY STILL DROP OFF.*AK
Aug 05, 2003
SUSPENSION
3 complaints
8-2006 REPLACED RIGHT FRONT WHEEL-BEARING. 9-2006 REPLACED LEFT FRONT WHEEL-BEARING. *NM
Sep 14, 2006
WHEEL BEARING. *SC THE WHEEL BEARING CAUSED THE TIRE TO WEAR TO THE POINT THAT IT WAS GETTING READY TO BLOW OUT. *JB
Jan 26, 2005
WHILE DRIVING THE VEHICLE BEGAN MAKING A KNOCKING NOISE WITHOUT WARNING. *AK *NM
Mar 11, 2004
EXTERIOR LIGHTING
3 complaints
WHEN I ACCIDENTALLY ( WITH OUT MY KNOWING THAT I HAD BUMPED THE PARKING LIGHT SWITCH) BUMPED THE PARKING LIGHT SWITCH WHILE ADJUSTING THE DASH LIGHTS WHILE DRIVING AFTER DARK THE HEAD LIGHTS WENT OUT, I HAD NO IDEA WHY THE HEAD LIGHTS WENT OUT. IT WAS A GOOD THING THAT I WAS ONLY DRIVING ABOUT 5 TO 10 MILE PER HOUR AND WAS ABLE TO STOP WITH OUT AN ACCIDENT. IT TOOK ME A WHILE TO FIGURE OUT WHY THE HEAD LIGHTS HAD GONE OUT, I PUSHED ALL THE LIGHT SWITCHES UNTIL FINDING OUT THAT I HAD ACCIDENTALLY PUSHED THE PARKING LIGHT SWITCH. I NOTIFIED BUICK CUSTOMER SERVICE AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE LIGHTS, THAT THE HEAD LIGHTS WERE DESIGNED TO GO OUT WHEN THE PARKING LIGHT SWITCH WAS PUSHED. THEY REFUSED TO TAKE ANY ACTION OF ANY KIND WHAT SO EVER. IF YOUR HEAD LIGHTS GO WHEN DRIVING 65 MPH AFTER DARK, THAT IT IS A SERIOUS SAFETY PROBLEM. *NM
Apr 06, 2006
THE HEADLIGHT LENSES MELTED. THE OWNER CONTACTED BUICK. BUICK STATED THAT THERE WAS NO RECALL AND THE WARRANTY EXPIRED. BUICK WOULD NOT DO ANYTHING ABOUT IT. *AK *SCC *JB
Nov 12, 2003
THE HEAD LIGHTS FAILED.*JB
Feb 20, 2003
EQUIPMENT ADAPTIVE/MOBILITY
2 complaints
JUST FIXING EVENING PHONE # ON COMPLAINT # 10758654 ALL WINDOW REGULATERS GOING BAD IF NOT MAKE A RECALL FOR USING CHEAP PLASTIC PARTS WILL BE FILING A CLASS ACTION LAW SUIT AT $ 500.00 A WINDOW THAT MORE MONEY THAN MY LOAN AND CAR INSURANCE COMBINED TAKE A LOOK AT CARCOMPLAINTS.COM AND YOU WILL SEE ITS THE # 1 PROBLEM WITH THE CAR WE BOUGHT A NEW BUICK VERANO PREMIUM TURBO TWO WILL TAKE CAR BACK IF PROBLEM IS NOT SOLVED.LOYAL BUICK OWNER! WE MEAN WINDOW REGULATERS ON 2002 BUICK LESABRE NOT THE NEW VERANO!
Aug 23, 2015
ALL WINDOW REGULATERS GOING BAD AFTER JUST BUYING CAR WITH ONLY 38,100 MILES ON IT IT IS COSTING ME MORE MONEY TO REPAIR THIS THAN MY LOAN AND CAR INSURANCE LOOK AT ALL THE COMPLAINTS TAKE A LOOK AT CARCOMPLAINTS.COM AND YOU WILL FIND THIS IS THE BIGGEST PROBLEM WITH CAR. USING PLASTIC PARTS FOR WINDOW REGULATERS WAS BIG MISTAKE SHOULD BE A RECALL OR I AM TRYING TO GET EVERYBODY TOGETHER TO FILE A CLASS ACTION LAW SUIT. THANKS LOYAL BUICK OWNER.HAVE A 2013 BUICK VERANO PREMIUM TURBO TWO NO PROBLEMS. HOPE YOU CAN HELP ME!
Aug 23, 2015
VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE PARKED, THE REAR DRIVER'S SIDE WINDOW DROPPED INTO THE DOOR PANEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE WINDOW REGULATOR WOULD HAVE TO BE REPLACED. THE WINDOW REGULATOR WAS REPLACED HOWEVER, THE FAILURE RECURRED ON THE FRONT AND REAR PASSENGER'S SIDE WINDOWS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR
May 24, 2013
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING, THE WINDOWS WOULD FALL INTO THE DOOR PANEL SUDDENLY AND INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE WINDOW REGULATOR MOTOR HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000.
Jan 02, 2013
VISIBILITY,EQUIPMENT
2 complaints
I BOUGHT THIS CAR IN FEB 2008. IN NOVEMBER 2008, THE DRIVER SIDE FRONT WINDOW STARTED HAVING ISSUES GOING BACK UP AFTER BEING OPENED. IT WOULD GO ABOUT 1/2 WAY UP AND GET STUCK. I WOULD THEN HAVE TO PULL OVER AND FORCE THE WINDOW CLOSED. THIS HAPPENED MULTIPLE TIMES THROUGHOUT THE ENTIRE WINTER. THEN MORE RECENTLY(10/8/09), AS WEATHER STARTED GETTING COLD AGAIN, THE SAME THING STARTED HAPPENING. EXCEPT THIS TIME, THE WINDOW DOESN'T GO BACK UP AT ALL. THIS IS VERY FRUSTRATING AND CAN BE DISTRACTING WHEN YOU'RE TRYING TO PAY ATTENTION TO THE ROAD. MY MAIN CONCERN IS GOING THROUGH TOLL BOOTHS IN MID WINTER, 20 DEGREE WEATHER AND NOT BEING ABLE TO CLOSE MY WINDOW. THIS HAPPENED LAST WINTER AND I NEARLY GOT INTO AN ACCIDENT BECAUSE OF IT. I WAS QUOTED THAT THE WINDOW REGULATOR WOULD COST $600 TO REPLACE. I DON'T HAVE THAT KIND OF MONEY AND THEREFORE CAN'T AFFORD TO REPLACE THIS COMPONENT. *TR
Oct 09, 2009
2002 BUICK LESABRE LIMITED 28,000 MILES. THE WINDOWS SIMPLY FALL DOWN INSIDE THE DOOR. WE REPLACED ONE BACK WINDOW UNDER A YEAR AGO AT THE COST OF $600.00 DOLLARS. RECENTLY, THE OTHER BACK WINDOW DROPPED INSIDE THE DOOR. ON APRIL 28, 2008, BUICK CUSTOMER RELATIONS DEPARTMENT ADVISED PAYING THE DEALER TO DIAGNOSE THE PROBLEM. ON OTHER TELEPHONE CONVERSATIONS, THE BUICK CONSUMER RELATIONS DEPARTMENT HAS INFORMED OUR DAUGHTER WHO CALLED ON OUR BEHALF THAT NO RECALL FOR THE WINDOW PROBLEMS EXISTS ON THE VEHICLE. *TR
Apr 29, 2008
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
UPON STARTING THE VEHICLE ENGINE TURNS OVER APPROXIMATELY 3 TIMES BEFORE THE VEHICLE STARTS. THIS FAILURE HAS ALMOST CAUSED AN ACCIDENT WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY. DEALERSHIP RAN AN DIAGNOSTIC TEST IN WHICH NO FAILURE CODE WAS FOUND, ALTHOUGH THE FAILURE OCCURRED 3 TIMES . *AK
Jun 08, 2004
CONSUMER HAD ENGINE PROBLEMS. ALSO, EVERY TIME CONSUMER TURNS OFF VEHICLE AT NIGHT TIME ,HE COMES BACK NEXT MORNING , AND HAS NO BATTERY. MANUFACTURER AND DEALER WERE CONTACTED, AND WOULD NOT ACKNOWLEDGE THE PROBLEM. TS......*AK
Dec 31, 2002
SEAT BELTS
2 complaints
VEHICLE WAS HAVING A PROBLEM WITH THE SEAT BELTS. THE RETRACTOR WORKED INTERMITTANTLY. THE OWNER TOOK THE VEHICLE TO THE DEALER ON 4 OCCASSIONS, HOWEVER THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Mar 25, 2004
THE DRIVER'S SIDE SAFETY BELT DOES NOT FIT SECURELY AROUND LAP OR SHOULDER. THE BELT ALSO DOES NOT LOCK. IF BRAKE PEDAL IS DEPRESSED ABRUPTLY DOES NOT TIGHTEN. THE BELT WAS COMPLETELY REPLACED IN 09/02, BUT PROBLEM STILL EXISTS WITH NEW BELT. TS
Jan 30, 2003
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
THE FRAME OF MY CAR FELL OUT WHILE I WAS DRIVING ON A HIGH WAY AFTER I HAD ALREADY REPORTED THE PROBLEM AND HAD BEEN DENIED SERVICES TO GET IT FIXED.
Nov 27, 2020
STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WAS DRIVING AND AS I PULLED TO REDLIGHT VEHICLE SMELLED OF GAS BUT BURST INTO FLAMES FROM THE MOTOR
Dec 06, 2018
FUEL/PROPULSION SYSTEM
1 complaint
ON STARTUP THE INTAKE MANIFOLD EXPLODED BREAKING THE FUEL SUPPLY LINE AND CATCHING THE ENGINE ON FIRE
Jan 19, 2018
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
SIDE AIRBAGS DEPLOYED - WARMING UP AT IDLE - IN 4 DEGREE F OUTSIDE AMBIENT AIR TEMPERATURE - HAVING BEEN IN HIGH WIND CONTAINING SANDY DIRT PARTICLES OVERNIGHT - VEHICLE UNOCCUPIED - STATIONARY IN RESIDENCE DRIVEWAY. *TR
Dec 29, 2016
AIR BAGS,SEATS,UNKNOWN OR OTHER
1 complaint
CAR PARKED IN HOME DRIVEWAY UNOCCUPIED, SITTING STILL, RUNNING TO WARM UP IN VERY COLD AMBIENT AIR TEMPERATURE (5 DEGREES F. SIDE AIR BAGS ON PASSENGER AND DRIVER SIDE SIMULTANEOUSLY DEPLOYED DAMAGING THE SEATS AND INTERIOR TRIM.
Dec 19, 2016
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
DRIVING VEHICLE ON ROAD IN SUBDIVISION WHEN GAS PEDAL BECAME STUCK AND CAR ACCELERATED OUT OF CONTROL STRIKING A GARAGE DOOR AND WALL WITH GREAT IMPACT. AIR BAGS DID NOT DEPLOY. DRIVER ESCAPED WITH MINOR INJURIES. CAR WAS TOTALED. NO ELSE IN CAR. *TR
Nov 04, 2016
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE HAD ISSUES WITH MY VEHICLE'S OIL LEAKING THEN BURNING/SMOKING OFF MY CAR. THIS ISSUE IS ON MY ENGINE'S MANIFOLD & HASN'T BEEN RECALLED EVEN THOUGH THE SAME ENGINE IS RECALLED ON OTHER GM MODELS. THE ENGINE ON MY LESABRE IS THE SAME 3.8 LITER V6 3800 ENGINE THAT WAS RECALLED TWICE BY GM IN THE PAST 6 YEARS. MY ENGINE HAD MINIMAL FIRE IN THE INCIDENTS I EXPERIENCED BUT QUITE A BIT OF SMOKE FROM THE AREA THE OIL LEAKS. ONCE I KILL THE ENGINE THE SMOKE STOPS. GM WANTS TO CHARGE FOR A DIAGNOSTIC CHECK & WOULDN'T RECOGNIZE THE ISSUE ON THE VERY SAME ENGINE, VIEWING IT AS JUST A VEHICLE NOT RECALLED EVEN IF IT HAS THE SAME FAULTY PART. IT CAUSED MY CAR'S CATALYTIC CONVERTER TO FAIL AS IT BURNED THROUGH. A FIX IS COSTLY, SO I WENT TO MY OWN INDEPENDENT MECHANIC TO SAVE MYSELF MONEY SINCE GM DOES NOT WANT TO TAKE CARE OF ISSUES THAT THEY RECALLED. BELOW ARE THE 2 RECALLS THAT SHOULD APPLY TO MY CAR & ALSO THE PONTIAC BONNEVILLE AS WELL SINCE THEY ARE BOTH BUILT ON THE SAME CHASSIS, PREMISE, & ENGINE AS THE OLDSMOBILE INTRIGUE. BOTH LESABRES & BONNEVILLES HAVE THE 3.8 V6 NATURALLY ASPIRATED 3800 ENGINE THAT RUNS IN THE RECALLED INTRIGUE. ENGINE OIL DRIPPING ON MANIFOLD MAY CAUSE FIRE NTHSA RECALL NUMBER: 15V701000 REPORT RECEIVED DATE: 10/26/2015 GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 1998-1999 CHEVROLET LUMINA AND OLDSMOBILE INTRIGUE, 1997-2004 BUICK REGAL AND PONTIAC GRAND PRIX, 2000-2004 CHEVROLET IMPALA, AND 1998-2004 CHEVROLET MONTE CARLO VEHICLES. ENGINE COMPARTMENT FIRE NTHSA RECALL NUMBER: 09V116000 DATE OWNER NOTIFIED BY MANUFACTURER: 04/09/2009 REPORT RECEIVED DATE: 04/08/2009 GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE.
Feb 01, 2016
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
TRIP CHECK SHOWED: FUEL LEAK UNDER ENGINE COVER, FRONT WHEEL DRIVE SHAFT OIL LEAKING FLUID, POWER STEERING LEAKING FLUID. AIR BAG LIGHT CAME ON AFTER THE HORN WAS HIT HARD, AFTER ABOUT 20 MINUTES IT WENT OF, TECHNICIAN COULDN'T FIND ANYTHING WRONG WITH IT.
Dec 31, 2015
STEERING,SERVICE BRAKES,ENGINE
1 complaint
BEGINNING ABOUT AUGUST OF 2015 UNTIL NOW, OCT 2015, THE ENGINE OF MY BUICK LE SABRE HAS BEGUN TO STOP RUNNING WHILE DRIVING. WHEN THAT OCCURS I LOSE MY POWER STEERING AND POWER BRAKES. TONIGHT (OCT 7, 2015) IT HAPPENED FOUR TIMES ON THE WAY HOME. I MADE IT HOME SAFELY FORTUNATELY BUT I WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS FIXED. LAST WEEK I HAD BOTH A MOBILE MECHANIC AND AN AUTO SHOP (PURCELL) LOOK AT IT AND THEY CAN NOT DIAGNOSE THE PROBLEM. THEY CALL IT AN INTERMITTENT DEFECT. WHAT I HAVE EXPERIENCED SOUNDS EXACTLY LIKE THE DESCRIPTION OF THE EXPERIENCE OF THE AUTOMOBILES THAT GM HAS RECALLED, ALTHOUGH MY YEAR, MAKE, AND MODEL ARE NOT ON THE LIST THAT I FOUND ON THE INTERNET. MY EXPERIENCE IS SO SIMILAR THAT I WANT MY IGNITION SWITCH REPLACED BY GM BEFORE I WILL DRIVE THE CAR AGAIN. PLEASE ADVISE. THANKS.
Oct 08, 2015
STEERING,SUSPENSION,POWER TRAIN
1 complaint
TRANSMISSION SHIFT SOL AND PRESSURE SENSORS ARE MELTING ON VALVE BODY TRANNY HEAT IS FRING THE CONNECTORS AND DAMAGING THE TRANNY . U CAN SMELL THE PLASTIC BURNIGBURNING
Sep 16, 2015
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE CHECKING THE WINDOW MOTOR, IT WAS DISCOVERED THAT THE WIRING INSIDE THE DOOR WAS POORLY ASSEMBLED. EVERY TIME IT RAINED, THE WINDOW REGULATORS HAD TO BE REPLACED. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. UPDATED 7/21/15*CN UPDATED 9/23/15 *JS
May 26, 2015
STEERING,AIR BAGS,ENGINE
1 complaint
THE ENGINE KEEPS STALLING AND SHUTTING OFF IN TRAFFIC AFTER LURCHING FORWARD. DEFECTIVE ENGINE BURNED PART OF ENGINE HOOD, AND SEVERED ABS BRAKE LINES BURNED OFF BY HEAT, GM MANUFACTURER DEFECTS. *TR
Mar 15, 2015
EXTERIOR LIGHTING,VISIBILITY,STRUCTURE
1 complaint
1. DASHBOARD SEPARATING FROM WINDSHIELD AND CAUSING 3" GAP CAUSING PARTIAL OBSTRUCTION. NOW IS SEPARATING MORE AT DRIVERS' SIDE NEAR STEERING WHEEL, AND ABOUT 75% PULLED AWAY AT THIS TIME. CRITICAL SAFETY PROBLEM BECAUSE AIR BAGS MAY DEPLOY AND INJURY OR DEATH COULD OCCUR. CANNOT FIX EASILY AND CONSIDER IT CRITICAL DEFECT AND INFERIOR WORKMANSHIP. NOT ABLE TO SAFELY DRIVE THE CAR OR ABLE TO SELL IT! 2. ELECTRIC WINDOWS IN BACK PASSENGER AND DRIVER SIDE HAD TO BE REPLACED. $$ 3. LIGHT SWITCH CONTROL MALFUNCTIONS AND RECENTLY STUCK IN THE "ON" POSITION. HAD TO DISCONNECT BATTERY TO TURN OFF. THIS JUST HAPPENED LAST NIGHT AND WAS INCONVENIENCED GREATLY !! 4. HEADLINER FALLING DOWN AND WAS REPAIRED TWICE. NOW IS FALLING DOWN WHERE IT WAS NOT REPAIRED!
Jan 25, 2015
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
THE APPROXIMATE INCIDENT DATE .WOULD NOT LET ME PUT DATE IN .DATE WAS JULY23'2014.MY CAR HAS BEEN STALLING OUT ON ME WHEN I WAS DRIVING DOWN THE HIGHWAY IT STALLED PUT IN NEUTRAL STARTED RIGHT UP DROVE ALITTLE WAYS SAMETHING HAPPEND.CHECKENGINELIGHT CAME ON GOT STUCK ON HIGHWAY FOR 3 HOURS WAITING FOR TOWTRUCK BAD EXPERIENCE. IT IS AT SULLIVAN TIRE CHECK DIAGNOSTICS AND SAID EVERYTHING IS ALL RIGHT I TOLD HIM TO TAKE IT FOR A SPIN HE DID AND STALLED OUT ON HIM.SULLIVANTIRE IS BOGGLED.I WAS ON LINE AND WAS CHECKING WHAT THE PROBLEM COULD BE AND THERE IS ABOUT 10 PEOPLE THAT OWN THE SAME CAR HAS SAME PROBLEM WE TRIED GETTING IT FIXED ITS STARTING TO COST SOME MONEY TRYING TO FIX IT. I JUST BOUGHT THE CAR JAN.2013. AND STILL OWE MONEY ON IT FOR 1 MORE YEAR PLEASE HELP US THANK YOU *TR
Aug 05, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
THIS I HAVE FOUND OUT ONLINE IS A COMMON PROBLEM, WHEN I PURCHASED MY CAR I HAD A FEW WINDOWS SUDDENLY DROP ON ME & I FIGURED OUT THE WINDOW MOTORS IN 2 WERE BROKEN, HOWEVER WHEN THEY DROPPED I ALSO FOUND OUT ELECTRICAL SYSTEMS IN MY DOOR WERE DAMAGED FROM THE WINDOW MOTOR FAILURE, SO NOW ON MY DRIVER'S SIDE DOOR I HAVE NO MIRROR ADJUSTMENT, NO UNLOCK/LOCK BUTTON FOR SAFETY IN DANGEROUS AREAS I DRIVE, SOME WINDOWS (HAD ALL 4 MOTORS REPLACED AT THE SAME TIME) WORK & SOME DON'T FROM CERTAIN AREAS, I EVEN FOUND AFTER I USED MY RIGHT REAR WINDOW MOTOR, THE TRUNK POPPED OPEN! SO TO FIX THE PROBLEM I PERSONALLY HAD TO DISCONNECT THE NEW WINDOW MOTOR AS WELL AS THE TRUNK. ALSO FOR COMFORT IN HEAT MY HEATED SEAT DOESN'T WORK FROM MY DRIVER DOOR. MY CAR RUNS PERFECT BUT THIS SHOULDN'T HAVE HAPPENED. THIS SHOULD HAVE BEEN RECALLED FOR OWNERS LONG AGO FOR 2000-2005 BUICK LESABRES. *TR
Dec 14, 2013
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VISIBILITY,VEHICLE SPEED CONTROL,ENGINE
1 complaint
2002 BUICK LESABRE. CONSUMER WRITES IN REGARDS TO VEHICLE SURGES FORWARD WHEN BRAKES ARE APPLIED. *SMD THE CONSUMER ALSO STATED THE VEHICLE HAD DEFECTIVE DRUMS, THAT MELTED AND SEVERED THE FRONT BRAKE WIRING, EXACTLY AT THE POINT WHEN THE BRAKE SYSTEM WIRES TRAVELED FROM THE ENGINE AND ENTERED THE BRAKE DRUMS. THE CONSUMER ALSO STATED THE VEHICLE HAD POOR GAS MILEAGE, THE THREE OUT OF THE FOUR WINDOWS COLLAPSED IN THE DOWN POSITION, AND WOULD NOT COME BACK UP. THE CONSUMER BELIEVED THE ENGINE AND THE HOOD WERE DEFECTIVE, AS THE PAINT ON THE HOOD MELTED.
Jun 03, 2013
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
I FOUND OUT THAT THIS GAS LINE LEAKAGE ISSUE EXIST IN EVERYONE THAT I KNOW WITH THIS MODEL VEHICLE. THERE IS A FUEL LINE CLIP THAT CAN BE REPLACED. THE CLIP IS INSERTED AT THE END OF THE FUEL LINE THAT CONNECTS TO THE ENGINE BUT THIS CLIP DOESN'T LAST VERY LONG ONCE REPLACED. EVENTUALLY THE CLIP WON'T WORK ANYMORE AS IF IT IS THE FUEL LINE ITSELF THAT IS BAD. THIS ISSUES SEEMS TO BE A DEFECT IN THIS MODEL BUICK AND IS DANGEROUS. I'M JUST WONDERING HOW CAN SUCH AN ISSUE NEVER BEEN ON THE BUICK RECALL LIST FOR THIS MODEL CAR. MOST PEOPLE THAT HAVE THIS CAR SAY THAT THEY HAVE SMELLED THE GAS FUMES AND DIDN'T KNOW WHAT IT WAS. THE GAS ACTUALLY LEAKS/ DRIP FROM THE FUEL LINE'S CLIP ONTO THE HOT ENGINE. ( CAN YOU SAY VERY DANGEROUS) THIS IS A LAWSUIT WAITING TO HAPPEN! *TR
Nov 12, 2012
STRUCTURE,EQUIPMENT
1 complaint
I HAVE A 2002 BUICK LESABRE. THE DASHBOARD HAS COME UNGLUED. THE PART OF THE DASHBOARD COVERING THE AIRBAG LOOKS VERY LOOSE. I'M SCARED IT WILL DEPLOY. *TR
Apr 29, 2011
FUEL SYSTEM, OTHER,VEHICLE SPEED CONTROL
1 complaint
GAS PEDAL STICKS AT IDLE POSITION. THIS IS NOT A PROBLEM IN NEUTRAL BUT IF IN DRIVE CAUSES A SUDDEN VEHICLE ACCELERATION. THIS IS VERY DANGEROUS. *TR
Aug 17, 2010
VISIBILITY,AIR BAGS,STRUCTURE
1 complaint
I HAVE REMOVED MY DASHBOARD COVER OR SO CALLED DASH BOARD PAD AND HAVE RE-GLUED IT 3 TIMES AND NOW IT IS CURLING UP AT THE FORWARD END AGAIN. THE FRONT OF THE HEADLINER IS NOW ROTTING AT THE FOAM AREA BETWEEN THE FABRIC AND THE MOLDED SHAPE, THE SAME AS HAS BEEN OCURRING SINCE THE EARLY 1980'S. THE FOAM IS DETERIORATING FROM THE HEAT AND THE SUN, (FLORIDA OWNERS ARE EFFECTED MORE THAN SOME), TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE FROM GM OR HAVE AN UPHOLSTERY SHOP LIKE MINE. HTTP://WWW.MARKTHREE.COM REPLACE THE FABRIC ON THE EXISTING CEILING SHAPING BOARD, AFTER SPENDING HOURS REMOVING THE CEILING HEADLINER FROM THE CAR AND THEN REMOVING ALL OF THE ROTTED FOAM AND FABRIC BROUGHT TO A CLEAN AND USABLE SURFACE. WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE 70'S? AS AN UPHOLSTERER AT HTTP://WWW.EASTCOASTAUTOTOYS.COM I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE THAT I HAVE HAD TO REMOVE MY DASHBOARD COVER ALSO CALLED PAD AND HAVE REGLUED AND REMOLDED IT 3 TIMES. NOW IT IS CURLING UP AT THE FORWARD ENDS AGAIN AS WELL AS BY THE AIR BAG. THE FRONT OF THE HEADLINER IS NOW FALLING LOOSE AND DOWN AT THE FRONT WINDSHIELD AREA DUE TO ROTTING FOAM, {JUST LIKE LIKE THOSE OF THE 1980'S}. THE FOAM IS DETERIORATING AND TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE OR HAVE AN UPHOLSTERY SHOP LIKE MINE REPLACE THE FABRIC ON THE EXISTING BOARD. AFTER SPENDING 45 MINUTES REMOVING THE CEILING FROM THE CAR AND THEN ANOTHER HOUR REMOVING ALL OF THE ROTTED FOAM.....WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE EARLY 70'S? AS AN UPHOLSTERER I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE WASTING MY TIME ... *TR
Feb 13, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. SHE NOTICED THAT BOTH REAR WINDOWS HAD FALLEN INSIDE OF THE DOOR. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER-SIDE WINDOW. THE CURRENT AND FAILURE MILEAGES WERE 42000. UPDATED 1/28/10 *CN THE FUEL PRESSURE REGULATOR WAS LEAKING. THE MANIFOLD WAS CRACKED AND HAD TO BE REPLACED AS WELL AS THE CRANKSHAFT SENSOR. UPDATED 02/03/10.*JB
Dec 30, 2009
SUSPENSION,WHEELS
1 complaint
REPLACED LEFT FRONT WHEEL BEARING AUG 2005 (50500 MI) THEN IN DEC 2006 (73600 MI) HAD TO REPLACE RIGHT ONE. SUSPECT THOSE FAILURES HAVE BEEN FACTOR IN ROTORS NEEDING TO BE TURNED. *JB
Feb 13, 2007
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED A WHINING NOISE WAS HEARD AFTER THE ACCELERATOR PEDAL WAS RELEASED AND REPRESSED. THE DEALERSHIP HAS BEEN ALERTED. A REPRESENTATIVE FROM GM DROVE THE VEHICLE ON TWO SEPARATE OCCASIONS. THE FIRST TIME WAS MAY 2005 HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE WAS DRIVEN AGAIN JUNE 14, 2006. THE REPRESENTATIVE HEARD THE NOISE HOWEVER STATED IT WAS TOO FAINT. THEY WILL NOT CORRECT THE PROBLEM OR MAKE ANY REPAIRS UNTIL THE NOISE GETS LOUDER. THE DEALERSHIP AND REPRESENTATIVE BOTH BELIEVE THE NOISE IS COMING FROM THE AUTOMATIC TRANSMISSION. THE CONTACT IS CONCERNED A FAILURE COULD OCCUR AS A RESULT OF THE NOISE. 08/02/06 CONTACTED REQUESTED THAT THE SERPENTINE BELT BE REPLACED; AT TIMES TRAC-OFF LIGHT COMES ON; AND THE GAS CAP LOOSE LIGHT COMES ON. NO CODES FOUND. *TT
Jun 14, 2006
ELECTRONIC STABILITY CONTROL,AIR BAGS
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE WENT OUT OF CONTROL, HIT A DITCH AND RAN INTO A TREE ON THE PASSENGER SIDE DOOR. AT THE TIME OF THE ACCIDENT IT WAS SNOWING AND THE TRACTION CONTROL LIGHT ILLUMINATED FOR A SECOND BEFORE LOSS OF CONTROL. THE AIR BAGS DID NOT DEPLOY. THE DEALER HAS NOT BEEN CONTACTED AND NO REPAIRS HAVE BEEN MADE. THE TWO OCCUPANTS OF THE VEHICLE SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. UPDATED 3/9/2006 - *NM
Feb 21, 2006
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
DT: THE CONSUMER STATED THAT THE 2002 BUICK LESABRE WAS HAVING BRAKE PROBLEMS. IF THE ROAD WAS WET THE CONSUMER HAD TO PUSH ON THE BRAKES THREE TIMES TO GET THE VEHICLE TO STOP. THE CONSUMER TOOK THE CAR BACK TO THE DEALERSHIP THREE TIMES. THE PROBLEM WAS WHEN THE WEATHER CONDITION WAS BAD/WET WEATHER.. THE SALESMAN DROVE THE CAR ONCE WHEN IT WAS WET, BUT THE DEALER SAID NOTHING WAS WRONG. THE CONSUMER CONTACTED GM AND THE BBB. GM SENT A LETTER BACK TO THE CONSUMER. THE CONSUMER CLAIMED THAT THE HEAT DID NOT WORK IN THE FALL. THE HEAT WILL GO FOR 3 OR 4 DAYS AND NOT WORK , AND THEN IT WILL. *AK. THE CONSUMER BELIEVED THE PDAS WERE FAULTY. *JB
Nov 02, 2005
STEERING,EQUIPMENT
1 complaint
36,200 MILES STEERING NOISE. BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED. ALSO HAS A PROBLEM WITH A REAR PUMP THAT HAS NOT BEEN REPAIRED. 36,400 MILES A/C QUIT AND WAS REPAIRED UNDER EXTENDED WARRANTY PURCHASED THROUGH OUTSIDE COMPANY. ALSO FOUND BOTH CV BOOTS LEAKING WHICH AREN'T COVERED.
Jul 07, 2005
SERVICE BRAKES, AIR
1 complaint
RIGHT FRONT ABS SYSTEM CODE. REPLACED ABS SENSOR AND HUB ASSEMBLY. DID NOT CORRECT THE PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM IN SOME VEHICLES. IT MAY BE A WIRING PROBLEM.
May 16, 2005
SUSPENSION,POWER TRAIN,SEATS
1 complaint
2002 BUICK LESABRE. VIN [XXX]. VIBRATION IN STEERING WHEEL, FLOOR, AND HARD SURFACES OF INTERIOR, AT SPEEDS STARTING AT 60 MPH. THE TIRES HAVE BEEN REPLACED TWICE. REDESIGNED UPPER CONTROL WERE INSTALLED. NONE OF THESE HAVE CORRECTED THE PROBLEM. ON 7/25/2003 THE BUICK SERVICE CONDUCTED A ROAR TEST WITH AN ELECTRONIC VIBRATION ANALYZER AND FOUND READINGS OF 02 TO 03 HERTZ. THE "STANDARD" SHOULD BE BELOW 07. WHY WOULD THEY DO ALL THE PREVIOUS WORK IF THEY COULD OF DONE THIS TEST EARLIER AND SAVED A LOT OF MONEY. I BELIEVE THEY MADE THIS STANDARD TO AVOID FIXING THE PROBLEM. I FOUND 4 BUICK TSB'S ( #00310007A, 10/01/01,#000310007B, 06/01/02, #000310007C, 08/01/02,AND #000310007D, 03/01/03) TAT REFER TO A VIBRATION PROBLEM. I HAVE CONTACTED BUICK BY LETTER AND TELEPHONE ( SERVICE REQUEST #1-238363526, AUGUST, 2004). I FILED A COMPLAINT (AND LOST) WITH THE BBB [XXX]. I FEEL THAT BUICK HAS STONEWALLED ME BY REFUSING TO PROVIDE ME WITH THE "LUXURY" CAR I PAID FOR.*AK THERE IS A THUMP/POPPING SOUND FELT IN THE LEFT FRONT AND RIGHT FRONT SEAT AT SHOULDER HEIGHT AS IF SHIFTS FORWARD WHEN COMING TO A STOP. DEALERSHIP TRIED TO LUBE BUT NO CHANGE. REPLACED BEARING MOUNT SHIELD STRUT AND SEAT TO ELIMINATE NOISE. PASSENGER SIDE SEAT BACK SUPPORT PUSHES INTO LOWER BACK OF PASSENGER WHEN COMING TO A STOP. PASSENGER SEAT BACK HORIZONTAL SUPPORT REPLACED. *TT UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 08, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
CONSUMER NOTICED WHILE TRAVELING WITH DAY TIME RUNNING LAMP ON AND WHILE SUN IS SHINING DASH OARD INDICATOR GIVES POOR READING 30-45 SECONDS AFTER TRAVELING. *AK
Sep 09, 2003
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
I HAVE A 2002 BUICK LASABRE, WITH 49000 MILES ON IT. THE TRANSMISSION HAS GONE BAD ON IT, THE TIE RODS ARE WORE OUT AND NOW, THE ROTORS HAVE RUSTED AND ARE FALLING APART. *NLM
May 10, 2003
AIR BAGS,SEATS,ELECTRICAL SYSTEM
1 complaint
AIR BAG LIGHT ILLUMINATED WHEN HORN WAS USED. DEALER REPAIRED THE VEHICLE FOUR TIMES, A FUSE WAS REPLACED AND THE WIRING OF THE POWER SEAT WAS WRAPPED AROUND THE HORN. *JB...*AK
Apr 04, 2003
EQUIPMENT
1 complaint
THE SUNVISORS DID NOT FOLD FAR ENOUGH TO SEE STOP LIGHTS.*AK *JB
Mar 03, 2003
Frequently Asked Questions
How many problems does the 2002 BUICK LeSabre have?
The 2002 BUICK LeSabre currently has 321 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 BUICK LeSabre?
The most common problems reported for the 2002 BUICK LeSabre are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 BUICK LeSabre problem data come from?
All problem and complaint data for the 2002 BUICK LeSabre comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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