2002 BUICK Regal Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
129
Complaints Reported
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Complaints by Component
ENGINE
27 complaints
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING AT 45 MPH, WHEN HE DETECTED A BURNING ODOR AND SAW SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FALSE SENSOR, OIL LEAK, AND BRAKE FLUID LEAK. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILLIAM BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273) BUT WAS INFORMED THE RECALL REPAIR COULD NOT BE DONE BECAUSE OF RUST UNDER THE HOOD AND LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mar 03, 2021
TL* THE CONTACT'S SON OWNED A 2002 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE SAW SMOKE EXITING THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND WHEN SHE OPENED THE HOOD SHE SAW FIRE LOCATED IN THE ENGINE COMPARTMENT. THE CONTACT STATED SHE WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TOW LOT. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) TWO WEEKS AFTER THE FAILURE. THE CONTACT CALLED GLENDENNING MOTOR COMPANY (1100 E SOUTH ST, MT AYR, IA 50854) TO MAKE THEM AWARE OF THE FAILURE HOWEVER SHE WAS INFORMED NO ASSISTANCE COULD BE OFFERED AS THE VEHICLE WAS NOT REPAIRABLE. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Feb 14, 2020
MY CAR AS A ENGINE ISSUE EVERY YEAR AROUND OR NEAR FEB CRAZY BUT TRUE I HAVE HAD MY CAR SAFTEY RECALL FIXED BUT NOT PROPERLY STATED ANOTHER DEALERSHIP IN SUNNYVALE DURING INVESTIGATION FROM GM BUT NOTHING WAS DONE ABOUT IT ONCE AGAIN I HAD ANOTHER FIRE FROM COVER AND STILL NOTHING WAS DONE DUE TO MY LOST TIME AND SUFFER OF THIS REOCCURRING ISSUE THAT SEEMS TO NEVER BE PROPERLY FIXED OR ADDRESSED STILL I SUFFER FROM THIS CAR ALL MY NEW 'FIX' TO THAT SAFETY RECALL HAS A BIGGER PROBLEM STILL GASKET IS CRACKED BY LOOKS SINCE THE DAY IT WAS REPLACED AND THE PLASTIC RETAINING CLIPS ARE MELTING AND BURNING MY SPARK PLUGS TO THAT CLIP IS BURNING AND FREMONT DEALERSHIP WON'T EVEN GIVE ME TIME OR DAY GM IS RED FLAGED MY PHONE NUMBER AND NOW AFTER I GET MY MOTOERMOUNTS FIXED AND ALL THE MONEY I PUT INTO KEEPING MY CAR UP AND RUNNING IT STILL FAILS ME TO POINT THAT MY ENGINE JUST STARTED KNOCKING REALLY LOUD DAY AFTER I GOT OIL CHANGE AND NO WARNING LIGHT OR ANYTHING THAT COULD HELP EXPLAIN THE PROBLEM AND TOWED TO MY CAR SHOP TO FIND OUT MY CAR RESULTS AND I HEAR IT'S A BAD ENGINE I NEED TO REPLACE IT AS OF JANUARY 21 2019 GO WITHOUT A CAR DUE TO A GM BAD ENGINE ALL AROUND FOR MY CAR THE WORST CAR EVER WORST SERVICE FROM BOTH GM AND FREMONT GMC HAS NO CARE OF MY LIFE SITUATION BECAUSE OF THIS APP ENGINE ! IS IT POSSIBLE THAT MY CAR IS JUST A NO GOOD ENGINE ALL AROUND LIKE A LEMON ENGINE? WHY IS THIS ENGINE SO GREAT AND LAST FOREVER IN ALL OTHER BUICK'S BUT MINE HAS MAJOR ISSUES SAFETY ISSUES
Jan 30, 2019
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE UNDER THE BEAUTY COVER WHERE OIL HAD LEAKED ONTO THE INTAKE MANIFOLD. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE THE FIRST TIME. THE FIRE OCCURRED A SECOND TIME WITHIN THE SAME DAY AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. FREMONT BUICK GMC IN FREMONT, CALIFORNIA WAS MADE AWARE OF THE FIRES AND REQUESTED THAT THE CONTACT PAY FOR A VEHICLE INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WOULD BE FULLY INSPECTED. UPON INSPECTION, IT WAS DETERMINED THAT THE RETAINERS ON THE VEHICLE WERE INSTALLED IMPROPERLY. THE FAILURE MILEAGE WAS 83,100. *LN *BF UPDATED 7/26/18*JB
Oct 10, 2017
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 226,000.
Oct 31, 2016
+ 22 more complaints for this component
ELECTRICAL SYSTEM
27 complaints
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000. UPDATED 09/08/15*LJ UPDATED 10/25/2017*CN
Jun 18, 2015
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER STATED THAT THE IGNITION SWITCH HAD A HIGH RESISTANCE TO DRIVING ABILITY AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,158. UPDATED 8/28/14*CN UPDATED 11/28/2014 *JS
Jul 24, 2014
2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING, IN TRAFFIC. ALSO, THE DASH LIGHTS ILLUMINATED AND WHEN THE TURN SIGNALS WERE ACTIVATED, THE VEHICLE STALLED, TOO. *JB
Jul 22, 2014
CAR SHUTS DOWN AT ANY GIVING TIME,LEAVING US WITH OUT CONTROL. CAUSE FOR SERIOUS ACCIDENT. WE HAVE FOUND OUT ITS THE IGNITION SWITCH. *TR
Jun 30, 2014
TL * THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE DEALER REPLACED THE IGNITION SWITCH. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,847. UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT
Jun 23, 2014
+ 22 more complaints for this component
ENGINE AND ENGINE COOLING
14 complaints
2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD
Feb 24, 2016
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALLS NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Jan 23, 2015
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE UNAVAILABLE. THE CONTACT STATED THAT HE WAS WAITING FOR APPROXIMATELY THREE MONTHS AND THE PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Jul 07, 2011
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED AT A LOCAL REPAIR FACILITY FOR A ROUTINE OIL CHANGE WHEN HE WAS NOTIFIED THAT THE GASKET WOULD NEED REPLACING. THE TECHNICIAN ADVISED THE CONTACT THAT OIL WAS ENTERING THE RADIATOR AND THE RADIATOR WOULD ALSO NEED FLUSHING TO PREVENT FURTHER PROBLEMS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,842.
Dec 02, 2010
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE LOST POWER, BACK FIRED AND THEN STALLED OUT WHEN HE WAS DRIVING AT APPROXIMATELY 20 MPH. THE CONTACT HAD THE CATALYTIC CONVERTER REPLACED TO FIX THE PROBLEM. THE MANUFACTURER OFFERED AN EXTENDED WARRANTY FOR THE CATALYTIC CONVERTER THAT CHANGED FROM 80,000 MILES TO 120,000 MILES. THE FAILURE MILEAGE WAS 86,971. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.
Apr 06, 2010
+ 9 more complaints for this component
VISIBILITY
9 complaints
I HAVE EXPERIENCED MULTIPLE WIPER FAILURES WITH WIPERS STOPPING IN UPRIGHT POSITION IN DRIVERS VIEW. *TR
Feb 08, 2012
2002 BUICK REGAL. CONSUMER STATES VEHICLE HAS A SAFETY HAZARD IN WHICH THE REAR VIEW MIRROR DROPPED OUT AND WAS HANGING ON BY WIRES. CONSUMER STATES THAT THE MIRROR WAS ONLY GLUED ONTO THE WINDSHIELD. *TGW
Mar 03, 2010
ON 12/24/2007 THE RIGHT REAR POWER WINDOW ON MY 2002 BUICK LESABRE BROKE. IT WAS REPAIRED AT A BUICK DEALERSHIP ON 12/28/2007. THIS IS THE THIRD POWER WINDOW TO BREAK. THE RIGHT FRONT WINDOW BROKE ON 6/28/2007 AND THE LEFT REAR WINDOW BROKE ON 12/4/2007. THESE WINDOWS ALL BROKE IN THE DOWN POSITION, SO A REPAIR IS NECESSARY. ALL WINDOW HAD VERY FEW OPERATIONS. I WOULD ESTIMATE NO MORE THAN 100 OPERATIONS FOR THE FRONT WINDOWS AND NO MORE THAN 50 OPERATIONS FOR THE REAR WINDOWS. THE RELIABILITY OF THE WINDOWS SHOULD BE BASED ON OPERATIONS AND NOT MILEAGE. *TR
Jan 14, 2008
ON 9/30/2007, I ROLLED MY DRIVER'S SIDE WINDOW DOWN TO PAY FOR PARKING AT BWI AIRPORT. THE WINDOW WOULD NOT GO BACK UP. I PICKED UP SOME FRIENDS AND WE HEADED TO BALTIMORE MARYLAND WHERE WE HAD A RESERVATION FOR LUNCH. THE HIGHWAY HAD BEEN SCORED FOR FUTURE RE-SURFACING, SO THERE WAS MORE DEBRIS THAN USUAL. A PASSING CAR KICKED UP A STONE AND IT WENT PAST MY HEAD AND HIT MY PASSENGER IN THE BACK SEAT AT 60 MPH. FORTUNATELY, IT DIDN'T HIT ANYONE IN THEIR EYE OR ELSE THEIR INJURY WOULD HAVE BEEN SERIOUS AND REQUIRED MEDICAL ATTENTION. *TR
Oct 01, 2007
2002 BUICK LESABRE - WINDOW REGULATORS CONSISTENTLY FAIL. *TR
Aug 13, 2007
+ 4 more complaints for this component
SERVICE BRAKES, HYDRAULIC
4 complaints
ABS SYSTEM ENGAGES PREMATURELY. THIS STARTED AFTER DEALER REPLACED BACK BRAKES. ABS MODULE HAS BEEN REPLACED BY DEALER, BUT PROBLEM IS STILL PRESENT, INTERMITTENTLY. *TR
Aug 03, 2007
DT: CALLER COMPLAINED ABOUT ROTOR PROBLEM. THE ROTORS BEGAN PITTING AND STARTED TO RUST. CALLER COULD FEEL THE BRAKES NOT HOLDING. THE CAR WOULD NOT STOP. CALLER SAID BOTH REAR ROTORS WERE RUSTED. CALLER HAD REAR ROTORS REPLACED A FEW WEEKS AGO AND NOW HE NEEDED TO REPLACE THE FRONT AS WELL. DEALER SAID IT WAS OUT OF WARRANTY AND THEY COULD NOT HELP . MANUFACTURER OFFERED NO HELP. CALLER TOOK VEHICLE TO ANOTHER MECHANIC TO HAVE THE WORK DONE. *AK
Aug 30, 2005
CONSUMER HAD LITTLE SATISFACTION IN CORRECTING THE "BRAKE PULSATION." *PH THERE WERE SEVEN OCCURRENCES OF BRAKE PULSATION WHILE IN MOTION. *MR (NPO-400 REQ#39375DB) *SC *JB
Jan 22, 2004
"SERVICE VEHICLE SOON" LIGHT COMES ON AFTER DRIVING A FEW MILES ALONG WITH THE "ANTI-LOCK" LIGHT AND "TRAC OFF" LIGHT. READING THE BUICK MANUAL, THIS INDICATES SOME SORT OF BRAKING SYSTEM PROBLEM WHICH WOULD EXPLAIN WHY ONCE THOSE LIGHTS CAME ON, I HAD TO PRESS THE BRAKE ALMOST TO THE FLOOR. DEALER STATED "I DON'T SEE A BRAKE PROBLEM AT THIS TIME. IT'S AN IGNITION SWITCH PROBLEM." WHAT???? *JB
Apr 25, 2003
WHEELS
3 complaints
WAS DRIVING ON A TRIP BACK AND FORTH FROM MISSISSIPPI, WAS DRIVING ON FIRESTONE INFINITY TIRES SIZEP215.7015, HAD 2 BLOW OUTS ON THE CAR. THE SAID TIRES DIDN'T HAVE BUT 23K MILES ON THEM THE LEFT FRONT WENT 1ST CAUSING BOUT 2000 WORTH OF DAMAGE, THE 2ND ONE BLEW OUT COMING BACK, THESE TIRES HAVE A HISTORY OF BLOW OUTS, WOULD RECOMMEND AGAINST PEOPLE TRUSTING FIRESTONE TIRES.
Oct 11, 2017
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ALUMINUM RIMS ON THE VEHICLE CAUSED ALL FOUR TIRES TO LOSE PRESSURE. SHE TOOK THE VEHICLE TO A TIRE CENTER FOR REPAIR AND WAS INFORMED THAT THE ALUMINUM IN THE RIMS WERE PEELING INSIDE. IN ADDITION, THE ALUMINUM WAS PUNCHING THE SIDE OF THE TUBE AND CAUSED THE TIRES TO LOSE PRESSURE. THE REPAIR CENTER STATED THAT THEY HAD TO SAND THE ALUMINUM DOWN TO STOP THE PEELING AND LOSS OF TIRE PRESSURE. THE TIRES ARE THE ORIGINAL TIRES THAT CAME WITH THE VEHICLE. THE RIM MANUFACTURER AND OTHER RELATED INFORMATION WAS UNKNOWN. THE VIN, FAILURE AND CURRENT MILEAGE WERE UNAVAILABLE. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB
Jan 16, 2009
I HAVE HAD NUMEROUS FLAT TIRES ON THE 2002 BUICK REGAL. I HAVE BEEN INFORMED BY GOODYEAR THE FLAT TIRES WERE DUE TO THE PEALING OF THE CHROME RIMS ON THE VEHICLE. THE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE TIRES WERE LOW AND BECAME FLAT. THERE WEREN'T ANY PARTICULAR ROAD OR WEATHER CONDITIONS WHEN TIRES WENT FLAT. THE FAILURE MILEAGE WAS ABOUT 60,000 MILES. *TR
Feb 20, 2008
VEHICLE SPEED CONTROL
3 complaints
I WAS TRAVELING ON THE EXPRESSWAY AT 70 MPH AND I SET THE CRUISE CONTROL THE VEHICLE WAS ACCELERATING UP A HILL AND THEN CONTINUED TO ACCELERATE TO ABOUT 90 MPH BEFORE I NOTICED WHAT WAS REALLY HAPPENING. IT TOOK A LOT OF EFFORT TO GET THE VEHICLE STOPPED AND WHEN I PUT THE VEHICLE IN NEUTRAL IT KEPT THE THROTTLE OPEN AND WAS REVVING THE ENGINE. WHEN I GOT THE VEHICLE IN PARK AND POPPED THE HOOD TO CHECK THROTTLE CABLES IT FINALLY RELEASED AND STARTED TO IDLE NORMAL AGAIN.(THE CRUISE CONTROL SYSTEM WAS SHUT OFF AS SOON AS I NOTICED THE PROBLEM BUT DID NOT CHANGE THE WAY THE CAR WAS ACTING.) *JS
Dec 30, 2014
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE CRUISE CONTROL WAS SET TO 70 MPH AND WHEN THE CONTACT DEPRESSED TO THE BRAKE PEDAL TO CANCEL IT, THE SPEED SUDDENLY INCREASED TO 90 MPH. THE CONTACT WAS ABLE TO CONTINUE DRIVING AND SO THE CONTACT TURNED THE VEHICLE OFF FOR A FEW MINUTES. AFTER RESTARTING, THE RPMS CONTINUED TO INDICATE A HIGH READING. THE CONTACT HAD A FAMILY MEMBER DISCONNECT THE CRUISE CONTROL SWITCH. ALSO, THE VEHICLE HAD TO BE TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE BRAKES REPAIRED AS THEY WERE WORN. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000 AND THE CURRENT MILEAGE WAS 109,703.
Nov 05, 2010
THE VEHICLE WOULD NOT DECELERATE. PLEASE PROVIDE MORE INFORMATION.
Nov 23, 2004
SEATS
3 complaints
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER ACTIVATING THE FRONT DRIVER'S SIDE HEATED SEAT FUNCTION, THE HEATER WOULD NOT TURN OFF WHEN SWITCHED TO THE OFF POSITION. THE CONTACT INDICATED THAT THE VEHICLE HAD TO BE COMPLETELY SHUT OFF IN ORDER TO DEACTIVATE THE HEATED SEAT FUNCTION. THE CONTACT ALSO INDICATED THAT THE HEATED SEAT HAD BECOME VERY HOT TO THE TOUCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000. UPDATED 10/29/14*CN
Apr 08, 2014
TL*- THE CONTACT STATED THAT THE DRIVER'S SEAT HEATING ELEMENTS ON THE 2002 BUICK REGAL WERE NOT WORKING PROPERLY, WHEN THE HEAT WAS ON EITHER HIGH OR LOW THE SEAT OVERHEATED. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT. ON 02/08/07 WHEN THE CONTACT GOT INTO THE VEHICLE IN THE MORNING SHE NOTICED THAT THE DRIVER'S FRONT SEAT HAD A BIG HOLE IN THE MIDDLE OF THE SEAT. CONTACT STATED THAT ONE COULD SMELL THE BURNING OF THE SEAT AS WELL. THE CONTACT HAS PICTURE OF THE BURNT SEAT. THE VEHICLEWAS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGE WERE 83700.*AK
Feb 09, 2007
AS PER A PREVIOUS COMPLAINT I REVIEWED ON YOUR WEBSITE, ODI #10142582, I HAD A SIMILAR EXPERIENCE. HOWEVER, MINE INVOLVED THE PASSENGER SEAT HEATING ELEMENT WHICH OVERHEATED/SHORTED AND MELTED MY PASSENGER SIDE LEATHER SEAT. BUICK REFUSED TO REPLACE IT. MY REGAL HAD A VERY SIMILAR VIN TO THE ONE I STATED ABOVE. THESE TWO INCIDENTS SEEM VERY SIMILAR. WHAT ARE MY RECOURSES?*JB
Dec 12, 2006
FUEL SYSTEM, GASOLINE
3 complaints
EXPERIENCED A HIGH VOLUME FUEL LEAK FROM ABOVE THE ENGINE. HAD CAR TOWED TO FREEDOM CHEVROLET, SAN ANTONIO. THEY REPLACED THE FUEL PRESSURE AND RETURN LINES. *KB
Mar 20, 2012
SHORTLY AFTER PURCHASING MY 2002 BUICK RENDEZVOUS IN 2007, THE GAS GAUGE STOPPED WORKING. IT HAD 84,000 MILES. COINCIDENTALLY MY CO-WORKER'S 2002 RENDEZVOUS DID THE SAME THING. BECAUSE OF THE BROKEN GAUGE I HAVE RUN OUT OF GAS ON THE ROAD. *TR
Aug 27, 2007
ORIGINAL OWNER OF 2002 REGAL WITH 38,678 MILES. CAR ERUPTED IN FLAMES AFTER BEING PARKED FOR DRIVEN FOR 25 MILES ON A MILD 75 DEGREE DAY. CAR WAS ROUTINELY SERVICE AND HAD NO HISTORY OF PROBLEMS. OWNER BELIEVES THE CAR TO BE A LEMON AND POSSIBLY HAVING A DEFECTIVE FUEL PRESSURE REGULATOR. *NM
Oct 18, 2006
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
LOSS OF LIGHTING ON INSTRUMENT CLUSTER AND REAL TAIL LIGHTS. DURING VEHICLE START IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT RECEIVING ELECTRICAL POWER. THE FUSE BOX WAS INSPECTED AND THE 15 AMP FUSE WAS BLOWN. IMMEDIATE REPLACEMENT RESULTED IN REPETITIVE BLOWN FUSES. REPLACED REAR RUNNING LIGHT LAMP BULBS ALSO DID NOT SOLVE PROBLEM. REMOVED TWO REAR RUNNING LAMP BULBS AND INSTRUMENT CLUSTER REMAINS POWERED WITH NO RECURRING BLOWN FUSES. PROBLEM AFFECTS INTERIOR AND EXTERIOR LIGHTING. *KB
Aug 18, 2011
TURNING ON THE NIGHT LIGHTS IS NOT TURNING ON THE LIGHTS ON THE DASHBOARD AND THE BACK OF THE CAR. THE BRAKE LIGHTS, EMERGENCY AND THE SIGNALS ARE WORKING FINE. *TR
Oct 14, 2010
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT HE WAS UNABLE TO START THE VEHICLE BECAUSE THE IGNITION SWITCH WOULD NOT TURN. AS OF JANUARY 30, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 77,500.
Jan 30, 2008
SUSPENSION
2 complaints
WHILE DRIVING ON A SLIGHTLY BUMPY, SNOW COVERED ROAD IN TOWN, I HEARD A "THUNKING SOUND" WHENEVER I HIT A ROUGH PATCH OF PAVEMENT. AS I LISTENED CLOSER IT ALSO HAPPENED ON CLEAR PAVEMENT. IT SEEMED TO BE COMING FROM THE LEFT FRONT SECTION OF THE CAR. BRAKES AND STEERING WERE FINE. NO RED LIGHTS WERE FLASHING. THE MECHANIC SAID IT WAS A BROKEN SWAY BAR, WHICH BROKE AT THE END WHERE THE METAL WAS CRIMPED. SORRY TO SAY IT NEEDED TO BE REPLACED BY ANOTHER SWAY BAR WITH EXACTLY THE SAME CONSTRUCTION, WHICH WAS PART OF THE PROBLEM - THE NEW ONE WAS ALSO CRIMPED AND EVENTUALLY WOULD PROBABLY BREAK IN THE SAME PLACE. SOUND TO ME LIKE A FLAW IN THE CONSTRUCTION OF THE SWAY BAR. ISN'T THERE A BETTER WAY TO MAKE THESE SWAY BARS? *TR
Feb 08, 2013
A LOUD RATTLING NOISE WAS HEARD COMING FROM DRIVER'S SIDE WHEEL. WHEN THE BRAKES APPLIED THE NOISE ESCALATED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. *AK
Sep 08, 2004
EXTERIOR LIGHTING
2 complaints
LIGHTS WENT OUT WHILE DRIVING IN THE DARK,LIGHTLIGHTKNOB WAS IN A COUPLE DAYS LATER THE SAME THING HAPPENED , THE LIGHT KNOB WAS PULLED OUT , BOTH TIMES IT WAS ABOUT 15 MILES FROM HOME
Apr 05, 2012
ELECTRICAL PROBLEMS ON 2002 BUICK REGAL, $614 TURN SIGNAL SWITCH REPLACED BECAUSE HEADLIGHTS WOULD NOT COME ON ALSO IGNITION SWITCH $250 REPLACED WHICH HAD CAUSED THE SPEED CONTROL AND HEAT AND AIR FAN TO NOT WORK. *NM
Aug 31, 2006
UNKNOWN OR OTHER
2 complaints
2002 BUICK REGAL. CONSUMER STATES HE HAS RECEIVED A RECALL NOTICE ON THIS VEHICLE AND IT HAS BEEN TOTALED *TGW
Sep 07, 2010
CONSUMER REQUESTING INFORMATION ON RECALLS FOR A 2002 BUICK REGAL. *KB *NM
Aug 14, 2006
STEERING
2 complaints
2002 BUICK REGAL - PURCHASED NEW 11/02. POWER STEERING GEAR RACK ASSEMBLY FAILED 1/27/04 (19,030 MILES) - GM REPLACED UNDER WARRANTY. 3/10/04 (19,943 MILES). NEW PART FAILED - GM REPLACED UNDER WARRANTY. 1/6/05 (34,388 MILES)REPORTED SAME "SYMPTOMS" TO GM DEALER - GM RESEALED POWER STEERING PUMP UNDER WARRANTY. 10/30/06 (57,650 MILES) REPORTED SAME "SYMPTOMS" - POWER STEERING PUMP SEAL REPLACED AT MY EXPENSE. 12/16/06 (58,892 MILES) REPORTED SAME "SYMPTOMS" - GM SAYS NEW STEERING RACK AGAIN NEEDED - THIS IS FOURTH RACK FOR THIS SAME CAR, INCLUDING ORIGINAL ONE!!!!! I ALSO THINK THE WORK 1/6/05 AND 10/30/06 REGARDING POWER STEERING PUMP MAY HAVE JUST MASKED THE UNDERLYING RACK PROBLEM. OBVIOUSLY, GM HAS A PART FAILURE ON THIS POWER STEERING RACK. THIS CERTAINLY SEEMS LIKE IT COULD BE A SAFETY ISSUE, BUT GM DOES NOT CARE. I WAS REFERRED TO GM/BUICK ASSISTANCE 12/13/06. ASSISTANCE REFUSES TO REPAIR THIS DEFECT. THEY HAVE OFFERED ME A $200 "MAINTENANCE LETTER", BUT AS OF MY CONVERSATION WITH ASSISTANCE TODAY, THIS LETTER IS AT LEAST 4-6 WEEKS AWAY FROM BEING RECEIVED BY ME. *NM
Jan 29, 2007
RATTLE TRANSMITTED THROUGH THE STEERING COLUMN AT 22,000 MILES. DEALER REPLACED LOWER STEERING SHAFT UNDER WARRANTY. RATTLE CAME BACK AT 57,000 MILES AND I NEEDED THE SAME PART REPLACED AGAIN PLUS I NEEDED A NEW RACK. CAR IS NOT UNDER WARRANTY AND I FELT THESE PARTS SHOULD NOT FAIL AT 57,000 MILES, ESPECIALLY ONE OF THE PARTS FOR A SECOND TIME. COST TO FIX WAS $1400 OF WHICH GM PICKED UP 40%. *NM
Dec 02, 2005
SEAT BELTS
2 complaints
WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE. THIS CAUSED THE VEHICLE TO MOVE FORWARD AND THE SEAT BELT FAILED TO HOLD THE DRIVER AND SHE HIT HER HEAD ON THE STEERING WHEEL. *AK *JB
Apr 29, 2004
CONSUMER STATES THAT REAR PASSENGER SEAT BELT DOES NOT LOCK.*AK
Jun 30, 2003
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
Dealership sold car knowing there’s recalls and never fixed
Mar 11, 2024
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP ROLLING TO LOOK INTO A STOP AND GOT IT TOWED HOME NOW EVERY TIME WE TURN ON THE CAR IF I HAD THE BLINKER ON IT SHUT OFF THE CAR WON'T DRIVE IT DOESN'T HAVE ENOUGH POWER ALMOST LIKE ELECTRICAL ISSUE HIM A CHECK ENGINE LIGHT WASN'T COMING ON NOW IS I HAVE CODES U1040,C1225,C1226,C1232, C1233,C1248, WHY IS THIS CAR SO UNSAFE AND WHY CAN'T ANY REAL ACTIONS BE TAKEN SERIOUSLY ITS OLD BUT VERY MAJOR ISSUE IN ALL THESE MAKES OF YEAR LOOK IT UP AND SEE SAME THING EVERY WHERE I AM LUCKY I?M STILL ALIVE DUE TO ALL MY FAIRIES WITH RECALL 15757 AND ALL OTHER MAJOR ISSUES THAT NEVER BEEN REALLY DEALT WITH I SUBMIT A CLAIM ALMOST EVERY 2 YEARS WHEN MY CAR CATCHES FIRE 4X AND NOW THIS MAJOR SAFETY ISSUE!! NEVER GOT ANY OUT COME ON ANY OF THESE BIG ISSUES AND THIS IS MY SAFE OPTION FOR MY LIFE IN OWNING A CAR I PAY A LOT OF MONEY FOR THIS I WISH I HAD MORE INFO ON GM NO LOYALTIES TO THERE PEOPLE PLEASE THEY HAVE TOLD ME STRAIGHT UP WE WILL NOT DO ANYTHING ABOUT THIS SORRY !!! I CAN'T FIND A LAWYER TO TAKE A CASE AGAINST GM I THINK ACTION NEEDS REAL TIME INVESTIGATING NOT A WEBSITE WE CAN WRITE CLAIM AFTER CLAIM AFTER CLAIM HOPEFULLY I WILL GET MY STORY OUT THERE BEFORE PEOPLE START DRIVING AND END UP DEAD DUE TO THIS HORRIBLE SITUATION THE 02 BUICK REGAL IS NOT SAFE STOP DRIVING THIS CAR IF U OWN ONE !!! *TR
Nov 17, 2018
UNKNOWN OR OTHER,ENGINE
1 complaint
SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER THE BEAUTY COVER AND VALVE COVER LEAK WHICH WAS A RECALL FOR SEVERAL YEARS THEY FIXED WITH BETTER PARTS BUT STILL HAVE A FIRE DEALERSHIP SAID NO GET MY CAR OUT THERE SHOP AND AGM TELLS ME SORRY CAN'T DO ANYTHING FOR U BECAUSE MY CAR 2002 OLD NO WARRANTIES BUT IT'S A SAFTEY RECALL ALMOST EVERY YEAR SINCE MY CAR WAS BOUGHT NO PARTS AVAILABLE NOT SURE Y I GET ONLY HALF RECALL DONE AND NOT DO THE FULL RECALL CORRECTLY THERE FOR THEY SHOULD BE HELP RESPONSIBLE FOR THE FIRE SINCE THEY NEVER TOOK MY COVER OFF THEY WERE VERY AWARE OF THAT I CAN'T DO ANYTHING FOR THIS ISSUE I HAVE HAD 7 CLAIMS SINCE FIRST TIME CAR ON FIRE JAN 6 2016 AND CLAIM #11 CLAIM STORY FOR NHTSA CALLED EVERYONE I COULD EVEN MY LOCAL NEWS BUT NO ONE WILL HELP ME BECAUSE IT'S A FIGHT AGAINST GM IT'S SO WRONG NOT FAIR THAT THIS HAPPENS TO PEOPLE I DON'T WANT MONEY OR BIG DEAL I JUST WANT A CAR THAT DOESN'T CATCH FIRE EVERY YEAR I NEED HELP PLEASE !!! ALSO I WOULD LIKE MORE INFO ON WHAT CAMPAIGN MEANS FOR THE SITUATION !?
Sep 27, 2017
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SINCE THE RECALL ON THE VALVE COVER(S) BEEN HAVING IGNITION PROBLEMS. THE CAR 'S ENGINE STOPS RUNNING PROBABLY DUE TO ELECTRICAL PROBLEM OR SOME OTHER PROBLEM, EG IGNITION SWITCH. THEN IT IS DIFFICULT OR IMPOSSIBLE TO START THE CAR. AFTER A START, HAVE A HARD TIME GETTING THE CAR HOME. RIGHT MOW THE VEHICLE IS NOT DRIVABLE AND IN THE GARAGE. *TR
Jan 03, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED THROUGH MY CAR IN MAY 20 2016, INVESTIGATOR FOUND THE SIGN OF LOW COOLANT LIGHT WAS NOT DISPLAYED WHEN HE TURNED ENGINE ON, EVERY OTHER SIGNS OF ENGINE LIGHT DISPLAYED EXCEPT LOW COOLANT SIGN OF LIGHT, I PAID $131.00 TO DEALER WHERE I HAD RECALL SERVICE DONEIN MAY 27, 2016, I EXPLAINED THEM ALL THE SERVICE LIGHT DISPLAYS BUT THE LOW COOLANT LIGHT WHE ENGINE TURNED ON, THEY TOLD ME THAT MY CAR NEED NEW CLUSTER AND IT WILL COST $1009.00. MY CAR DRIVES SMOOTHLY AND I HAVE TO BUY COOLANT AND POUR IT TO RADIATOR MYSELF , CHECK FLUID LEVEL EVERY DAY TO BE SAFE, THIS IS VERY STRESSFUL AND MAKE ME NERVOUS TO GO OUT AND ENJOY MY LIFE,MY CAR IS ONLY 14 YEARS OLD AND 68300 MILES DRIVEN, I NEED MERE INVESTIGATION WHY DEALER WANT ME TO CHANGE THE WHOLE CLUSTER INSTEAD OF LITTLE PROBLEM OF MECHANICAL WIRE CONNECTION ? OR BULB ? I HAD PROBLEM WITH ODOR METER BETWEEN 2013-2015 AND DEALER TOLD ME THAT IT WOULD COST $ 1000,00 BUT ODOR METER OWNER FIXED WITH LITTLE CHARGE, I NEED HELP! PLEASE. THE OTHER DEALER SENT ME THE CHECK $ 409.23 BECAUSE INVESTIGATOR TOLD THEM. I NOTICED THE CASE NUMBER WAS DIFFERENT IN THE CHECK, I TOLD INVESTIGATOR ABOUT IT AND HE TOLD ME IT IS OK TO DEPOSIT THE CHECK SO I DID AND CASHED OUT.
Jun 17, 2016
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED AND REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FAILED TO PROVIDE ANY ASSISTANCE UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) DUE TO THE VEHICLE BEING PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 140,000. *TR
Jan 04, 2016
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
MY CAR WAS PARKED. THE KEY WAS STUCK IN THE IGNITION. THE CAR CAUGHT FIRE. *TR
Oct 20, 2014
AIR BAGS,STRUCTURE,ENGINE
1 complaint
EASTBOUND FLOATING BRIDGE ROAD ST JOE COUNTY MICHIGAN SWERVED TO MISS SMALL ANIMAL EXITED RIGHT SIDE OF ROAD STRUCK A TREE DRIVER TAKEN TO HOSPITAL CDR SYSTEM INDICATED THAT THE DRIVER (ME) WAS NOT WEARING A SEAT BELT I WAS! AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED SMASHED RIGHT SHOULDER AND ANKLE. AMBULANCE 4 SURGERIES MORE COMING REHA CENTER FOR 3 WEEKS AND THEN OUTPATIENT REHAB STILL RECOVERING AT HOME PREVIOUS ACCIDENT 12/2012 DRIVER HIT A LAMP POST IN KALAMAZOO PARKING LOT DAMAGE IN SAME AREA FRONT.SPEED 15-20 BUMPER AND FRAME DAMAGE (NO POLICE REPORT) (NO INJURIES) GM DEALERSHIP (PAW PAW MICHIGAN THAT REPAIRED THOUGHT IT WAS STRANGE THAT AIR BAGS DID NOT DEPLOY FOR THE AMOUNT OF DAMAGE. *TR
Aug 01, 2014
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
LOSS OF LIGHTING ON INSTRUMENT CLUSTER AND REAL TAIL LIGHTS. DURING VEHICLE START IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT RECEIVING ELECTRICAL POWER. THE FUSE BOX WAS INSPECTED AND THE 15 AMP FUSE WAS BLOWN. IMMEDIATE REPLACEMENT RESULTED IN REPETITIVE BLOWN FUSES. *TR
Feb 17, 2012
TIRES,WHEELS
1 complaint
TL*- THE CONTACT STATED HAD NUMEROUS FLAT TIRES ON THE 2002 BUICK REGAL. THE CONTACT WAS INFORMED BY THE DEALERSHIP THE FLAT TIRES WERE DUE TO THE PEALING OF THE CHROME RIMS ON THE VEHICLE. THE DEALERSHIP RESEALED THE RIMS ON NUMEROUS OCCASIONS. HOWEVER, THEY HAVE NEVER BEEN REPLACED. THE CONTACT STATED THAT THE WARNING LIGHT ILLUMINATED WHEN THE VEHICLE TIRES WERE LOW AND BECAME FLAT. THERE WEREN'T ANY PARTICULAR ROAD OR WEATHER CONDITIONS WHEN TIRES WENT FLAT. THE CURRENT AND FAILURE MILEAGE WERE BOTH 32100.*AK CONSUMER STATES DEALER INFORMED HER RIMS NEED RELINING THAT'S WHY THE TIRES KEEP GOING FLAT, DEALER WILL NOT PAY TO HAVE THE RIMS REPLACED AND CONSUMER FEELS IT THE DEALERS RESPONSIBILITY. *4/17TR
Feb 22, 2007
STEERING,ENGINE AND ENGINE COOLING
1 complaint
DT*: THE CONTACT STATED THE VEHICLE WAS RUNNING SLUGGISH. IT WAS TAKEN TO THE DEALERSHIP , WHO DETERMINED THE CATALYTIC CONVERTER WAS CLOGGED AND NEEDED TO BE REPLACED. PREVIOUSLY, THE DEALERSHIP REPLACED RIGHT FRONT TIE ROD END ON 08/03/2004 AT 61304 MILES. *AK UPDATE 5/30/2006 - *NM
May 10, 2006
ELECTRICAL SYSTEM,SEATS
1 complaint
DT: THE CONTACT STATED THE DRIVER'S SEAT HEATING ELEMENTS WERE NOT WORKING PROPERLY. HE HAD NOT NOTICED ANY PROBLEMS WITH THE PASSENGER'S SIDE. WHEN PLACED ON HIGH OR LOW THE SEAT GOT VERY HOT. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT.*AK UPDATED 11/29/2005 - THE CONSUMER PULLED THE FUSE FOR THE SEAT PRIOR TO TAKING IT TO THE DEALER. THE DEALER DETERMINED THAT THE HEATED SEAT MODULE WAS FAULTY. THE IGNITION KEY DOES NOT RELEASE SOMETIMES. *NM
Nov 14, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
DT: STARTED HAVING PROBLEMS WITH ABS BRAKES ON AUGUST 1, 2004. THE ABS LIGHT/TRACTION CONTROL LIGHT STAYED ON. CONTACTED THE DEALER, AND TOOK VEHICLE TO THEM ABOUT ONCE OR TWICE A MONTH. THEY HAVE REPLACED SEVERAL VBPMV MODULE, BCTMB MODULE, AND WIRING ON THE WHEEL SENSORS, ALSO, THEY HAVE CLEANED WHEELS SPEED CONTROL. WHEN THE ABS LIGHT COMES ON THERE IS EXTENDED STOPPING DISTANCE. THE CONSUMER HAS ANOTHER APPOINTMENT TO TAKE VEHICLE BACK TO THE DEALER ON SEPTEMBER 26, 2005. *AK *NM
Oct 18, 2005
STEERING,EQUIPMENT
1 complaint
36,200 MILES STEERING NOISE. BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED. ALSO HAS A PROBLEM WITH A REAR PUMP THAT HAS NOT BEEN REPAIRED. 36,400 MILES A/C QUIT AND WAS REPAIRED UNDER EXTENDED WARRANTY PURCHASED THROUGH OUTSIDE COMPANY. ALSO FOUND BOTH CV BOOTS LEAKING WHICH AREN'T COVERED.
Jul 07, 2005
STEERING,SERVICE BRAKES, AIR,FUEL SYSTEM, OTHER
1 complaint
RE2002 REGAL [XXX] I PURCHASED THIS CAR NEW FROM KEN NELSON BUICK DEALER SHIP IN DIXON, IL. I HAVE BEEN A BUICK CAR ENTHUSIAST FOR MANY, MANY YEARS, BUT I FIND THIS DESIGN AND MANUFACTURE NOT TO BE UP TO MY EXPECTATIONS. I AM VERY DISAPPOINTED WITH WHAT THE LOU BACHRODT DEALERSHIP CLAIMS IS FEDERALLY MANDATED RESTRICTIONS ON PARTS MANUFACTURE, WHICH ARE NOT AS DURABLE AS ON MY PREVIOUS 1994 REGAL, WHICH I HAD FOR EIGHT YEARS, WITH NONE OF THESE PROBLEMS. THE BRAKES ARE NOT ASBESTOS ANYMORE AND ARE PRONE TO RUSTING OUT, AND NEED TO BE REPLACED ALL TOO EARLY. THE PLASTIC MATERIALS OF THE OTHER PARTS IS NOT MADE FOR RELIABILITY NOR DURABILITY. IN SEPTEMBER 2003 THERE WAS A RECALL #030334 FOR INSTALLING NEW NUTS AND TABLETS . I HAVE THE PART NUMBERS. MILEAGE 19135. SEPTEMBER 2004 THERE WAS NOISE FROM REAR BRAKES, AND FOR WHICH THE ROTORS HAD RUSTED AND HAD TO BE REFACED; MILEAGE 29489. THIS SHOULD NOT BE NECESSARY ON A NEW CAR WITH THIS LOW MILEAGE. JUNE 2005 THERE WAS A PROBLEM WITH STEERING. IT SEEMED AS THO THERE WERE LOOSE BOLTS IN THE FRONT WHEELS. THE DEALER LOU BACHRODT (THEY HAVE DONE ALL THESE REPAIRS) SAID THE SHAFT OF THE STEERING COLUMN WAS DISINTEGRATING AND HAD NO GREASE. MILEAGE 37631. THEY HAD TO REPLACE THE INTERMEDIATE STEERING SHAFT, TO THE TUNE OF $789.79. THIS AMOUNT INCLUDES FUEL INJECTOR SYSTEM CLEANING; TRANSMISSION FLUSH SERVICE AND TUNE UP AND REPLACEMENT OF THE PLENUM GASKET WHICH THEY STATED WAS LEAKING. LOU BACHRODT SERVICE MANAGER STATES THEY HAVE NOT YET HAD A RECALL FOR THIS STEERING COLUMN SHAFT PROBLEM, BUT I BELIEVE I COULD HAVE LOST CONTROL OF MY CAR AND CAUSED A VERY BAD ACCIDENT TO OTHERS, AS WELL AS MYSELF FROM THIS BAD NEW DESIGN AND MANUFACTURE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jun 13, 2005
SERVICE BRAKES, AIR
1 complaint
RIGHT FRONT ABS SYSTEM CODE. REPLACED ABS SENSOR AND HUB ASSEMBLY. DID NOT CORRECT THE PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM IN SOME VEHICLES. IT MAY BE A WIRING PROBLEM.
May 16, 2005
AIR BAGS
1 complaint
CONSUMER STATES: WERE IN MIDDLE LANE GETTING READY TO MERGE TO THE LEFT TO MAKE A LEFT HAND TURN AND ALL THE AIR BAGS DEPLOYED ALL AT ONCE,CLEAR DAY WAS NO RAIN OR SNOW. VEHICLE HAS BEEN INSPECTED SAID COMPUTERS IN VEHICLE SAID NO AIR BAGS HAD DEPLOYED ONE OF THREE COMPUTERS FAILED BUT COMPUTERS THEMSELVES DIDN'T SHOW AIR BAGS DEPLOYING.*AK
May 09, 2005
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
SERVICE ENGINE LIGHT CAME ON. WHEN ANALYZED BY THE DEALER, A TRANSMISSION AND A MISFIRE CODE CAME UP. THE TRANSMISSION WAS FLUSHED AND I WAS TOLD THAT THERE WAS EXCESSIVE COPPER IN THE FLUID INDICATING WEAR AND PREMATURE FAILURE. A TRANSMISSION SHOULD NOT FAIL AT 65,500 MILES UNDER EVERYDAY DRIVING CONDITIONS. REPAIRS ON THE TRANSMISSION HAVE NOT TAKEN PLACE. IN MY OPINION THE PRODUCT WAS DEFECTIVE AND GM SHOULD REPLACE THE TRANSMISSION AT A SIGNIFICANTLY REDUCED COST. I WILL PURSUE A REMEDY FROM GM. THE MISFIRE WAS TRACED TO A FAULTY FUEL INJECTOR WHICH WAS REPLACED. *JB
Dec 11, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
COMPLAINT RECEIVED VIA E-MAIL. ON A TRIP FROM FLORIDA TO PENNSYLVANIA SUPER CHARGER BELT BROKE ON I-95 SOUTH. ONSTAR DIRECTED ME TO A DEALERSHIP FOR REPAIR SERVICE. SERPENTINE BELT IDLER PULLEY BEARING SEIZED. REPLACED DRIVE BELT, SUPER CHARGER BELT AND PULLEY. ALSO, BATTERY HAD TO BE REPLACED BECAUSE OF LEAKING ACID FROM POSITIVE BATTERY. THIS PROBLEM WAS NOT CAUSED BY BELT FAILURE. *AK
Nov 04, 2004
SUSPENSION,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
WHEN DRIVING IN THE RAIN, THE CONSUMER NOTICED WHEN TURNING THE A/C ON TO HELP DEFROST THE WINDSHIELD FROM THE MIST ON THE WINDSHIELD, THE CONSUMER STILL COULD NOT SEE OUT OF THE WINDOW. *JB WHILE BRAKING THE VEHICLE PULLS TO THE LEFT OR RIGHT. THE DEALER REPLACED THE WHEEL BEARINGS. THE DRIVER'S DOOR AND REAR PASSENGER DOOR WERE MISALIGNED AND AS A RESULT THEY WOULD NOT SHUT PROPERLY. *NM
Jun 25, 2004
ENGINE AND ENGINE COOLING,SEATS
1 complaint
HEADREST IS MADE OUT OF HARD THICK PLASTIC, AND ARE NOT POSITIONED CORRECTLY WHICH COULD CAUSE NECK INJURY, ALSO WHEN CONSUMER HITS BRAKES THERE IS A GRINDING NOISE COMING FRONT THE FRONT SUSPENSION, THE DEALER STATED THE LEFT FRONT CRADLE MOUNT WAS MISALIGNED.*JB
Jul 31, 2002
POWER TRAIN
1 complaint
CONSUMER STATED THE ODOMETER IS UNREADABLE IN STRONG DAYLIGHT, CONSUMER STATED THE ONLY WAY TO READ IT, IS TO REMOVE HIS PRESRCIPTION SUNGLASSES AND PUT HIS HEAD DOWN CLOSE TO THE DASH.*JB
May 02, 2002
STRUCTURE
1 complaint
THE SUN VISORS MUST BE CORRECTED/DRIVER CAN'T SEE WHEN GOING WEST INTO THE SUN!!!!!!!!!!!!!. *AK
Sep 11, 2001
Frequently Asked Questions
How many problems does the 2002 BUICK Regal have?
The 2002 BUICK Regal currently has 129 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 BUICK Regal?
The most common problems reported for the 2002 BUICK Regal are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 BUICK Regal problem data come from?
All problem and complaint data for the 2002 BUICK Regal comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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