2002 BUICK Rendezvous Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
498
Complaints Reported
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Complaints by Component
ENGINE AND ENGINE COOLING
79 complaints
I HAVE REPLACED THE AIR CONDITIONING MOTOR MULTIPLE TIMES AND NO MATTER WHAT I DO IT CONTINUES TO BLOW AND FALL OFF. THIS MEANS THERE IS SOME TYPE OF MALFUNCTION WITH THIS VEHICLE. I'VE SEEN MULTIPLE OTHER COMPLAINTS ONLINE FROM OTHERS WITH THE SAME ISSUE. *TR
Aug 20, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE OVERHEATED AND LEAKED COOLANT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 166,000.
Apr 11, 2012
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE AND THE CONTACT WAS TOLD THAT THE OIL AND ANTI-FREEZE WAS LEAKING. THE MECHANIC STATED THE LEAK WAS COMING FROM AROUND THE GASKETS AND THE FLY WHEEL. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.
Jan 10, 2012
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE IN MOTION. A LOCAL MECHANIC DIAGNOSED THAT THE HEAD GASKET WAS FAILING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS 140,000 AND THE CURRENT MILEAGE WAS 140,030.
Jan 06, 2012
INTAKE MANIFOLD GASKET FAILURE. *TR
Sep 04, 2011
+ 74 more complaints for this component
ELECTRICAL SYSTEM
58 complaints
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE AIR BAG LIGHTS AND BRAKE LIGHTS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT PANEL AS A BEEPING NOISE WENT OFF IN THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT THE RADIO LOCKED UP AND BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.
Jul 23, 2015
VALET PERSON WAS PARKING MY RENDEZVOUS IN DEC 2012 AND SAID AS HE APPLIED THE BRAKES TO STOP HE NOTICED FLAMES COMING FROM HOOD. 2,000 IN DAMAGES. MY BIGGEST COMPLAINTIS THAT I HAVE HAD TO REPLACE THE HEAD GASKETS TWICE IN THE PAST SIX YEARS. I KEEP BEING TOLD THERE SHOULD HAVE BEEN A RECALL BECAUSE GM HAS BEEN AWARE OF THIS PROBLEM. I CANNOT AFFORD TO PURCHASE A NEW CAR NOW WITH ALL THE REPAIRS IVE PUT INTO THIS, AND ITS PROBABLY NOT WORTH MUCH. WE HAVE ALWAYS BOUGHT GM VEHICLES BUT WE MAY THINK LONG AND HARD BECAUSE ONCE THEIR OFF THE LOT IT SEEMS NO ONE CARES AND NO ONE WANTS TO BACK UP THEIR PRODUCT.
May 27, 2015
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESTART UNTIL AFTER APPROXIMATELY EIGHT HOURS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED. THE IGNITION SWITCH WAS REPLACED; HOWEVER, THE ACCESSORIES, WARNING LIGHTS, AND GAUGES FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 181,000.
Apr 01, 2015
MY SECURITY LIGHT CAME ON AND THE HEADLIGHTS, RADIO, DOOR LOCKS, BEGAN TO CLICK OFF & ON REPEATEDLY. I PULLED OVER AND TURNED THE CAR OFF, AND IT WENT AWAY FOR A WHILE THEN RETURNED. IT HAS SINCE DONE IT PERIODICALLY AND IS NOW STUCK IN HE SECURITY LOCKED MODE. *TR
Apr 02, 2014
BODY CONTROL MODULE. I HAVE SEEN NUMEROUS COMPLAINTS ON WEBSITES THIS NEEDS TO BE RECALLED. *TR
Jan 29, 2014
+ 53 more complaints for this component
FUEL SYSTEM, GASOLINE
48 complaints
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PIKE THAT ENTERED INTO THE TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE TANK WAS REPLACED AND THE FUEL LEAK STOPPED. UPDATED 04/13/16/*JB
Jan 26, 2016
THE FUEL FILLER NECK INTO THE FUEL TANK LEAKS FUEL. I'VE SEEN ON YOUR SITE WHERE THE IS AN ISSUE WITH THIS VEHICLE, NHTSA ACTION NUMBER EA07006, AND NHTSA RECALL CAMPAIGN NUMBER 07V349000. I CONTACTED GM TODAY AND SPOKE WITH A TECH, A SUPERVISOR AND AN EXECUTIVE ASSISTANT, NONE COULD HELP ME, ALL I GOT WAS THERE IS NO RECALL ON MY VEHICLE. THE EXECUTIVE ASSISTANT, SAID SHE WOULD GET BACK WITH ON 08/20/14, BUT I DON'T FEEL GM WILL PROVIDE ANY FIX. PLEASE HELP! *TR
Aug 18, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Aug 14, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT GASOLINE FUMES WERE EMITTED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THERE WAS A FUEL LEAK AND AS A RESULT OF THE FAILURE, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID 07V349000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE MANUFACTURER INDICATED THAT IT WAS NEVER A RECALL BUT ONLY A SPECIAL COVERAGE BUT THE STATUTE OF LIMITATIONS HAD PASSED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Jun 19, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THERE WAS A GASOLINE ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FRACTURED PLASTIC WELD ON THE FUEL TANK INLET VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 98,000.
May 16, 2014
+ 43 more complaints for this component
FUEL/PROPULSION SYSTEM
28 complaints
MY CAR HAS A GAS TANK LEAK FROM THE INTAKE TUBE. IN 2007 I RECEIVED A RECALL LETTER FOR THIS PROBLEM BUT IT WASN'T A PROBLEM UNTIL NOW. I'M THE ORIGINAL OWNER AND THE CAR HAS ONLY 130,000 MILES ON IT. CAN I GET HELP WITH THIS REPAIR? MY LOCAL DEALER DOESN'T WANT TO TALK ABOUT IT.
Feb 06, 2021
I FIND THE 2002 RENDEZVOUS HAS A DEFECTIVE GAS TANK. WHEN THEY MAKE THE TANK THEY USE TWO DIFFERENT PLASTIC MATERIALS FOR THE TANK AND THE FILLER TUBE THAT RESULT ON THE WELD NOT HOLDING ON. AND DUE TO THE UNUSUAL POSITION OF THAT FILLER TUBE IN THE MIDDLE OF THE GAS TANK A VERY DANGEROUS SITUATION FOR EXPLOSION AND FIRE. THERE IS PLENTY OF REPORTS ON THE INTERNET PERTAINS ONLY TO THE 2002 MODEL. ACCORDING TO BUICK ITS NOT THEIR PROBLEM BECAUSE THE WARRANTY EXPIRE.
Jun 26, 2018
NO NOTICE FROM GM ON RECALL DATED 08/08/2007 FUEL TANK DEFECT. FUEL LEAKING FROM FUEL TANK AT THIS SPECIFIC LOCATION. DEALERS WILL NOT REPAIR THIS DEFECT. I AM THE ORIG. OWNER.
Jun 12, 2018
VEHICLE SHOWED CHECK ENGINE CODE FOR EMISSIONS FOR SOME TIME. NOW SMELLING FUEL FROM CAR. MECHANIC DIAGNOSED AS CRACKED TANK, SAME AS RECALL NUMBER 06230A. VIN DOES NOT MATCH RECALL. DEALERSHIP AND BUICK WERE NOT HELPFUL AT PROVIDING ALTERNATIVES TO GETTING ISSUE FIXED. UPON MORE RESEARCH THERE ARE MANY COMPLAINTS ONLINE OF THIS SAME ISSUE. CRACKED TANK AND VIN IS NOT LISTED IN RECALL. THIS PROVIDES VERY DANGEROUS CONDITIONS. CAR SMELLS LIKE FUEL INSIDE AND OUT. NEVER BEEN IN AN ACCIDENT OR HAD ANY ISSUES THAT WOULD CAUSE THIS PROBLEM.
May 15, 2018
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT 5 MPH, THE CONTACT NOTICED A VERY STRONG FUEL ODOR IN THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED FUEL WAS LEAKING VERY HEAVILY FROM THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO THEIR RESIDENCE, THEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE FUEL TANK NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE) AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 121,000.
Mar 26, 2018
+ 23 more complaints for this component
SERVICE BRAKES, HYDRAULIC
25 complaints
TL - THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE BRAKES WERE REPLACED BUT THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO THEN DIAGNOSED THAT THE ROTORS AND THE HUBS NEEDED TO BE REPLACED. THE HUBS WERE REPLACED BUT ALSO FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 116,765. KMJ
Dec 28, 2011
NO BRAKES, BRAKE LINE RUSTED AND BURST, DUE TO IT BEING UNDER FIRE WALL, ACCORDING TO THE MECHNAIC THE FIRE WALL GETS WET AND THIS CAUSES RUST TO SET IN. THE BRAKE LINE WAS NOT VISIBLE TO MECHANIC TO DO AN INSPECTION DURING REGULAR SAFETY CHECKS. SINCE THE LINE WAS NOT VISIBLE THERE IS NO WAY TO TELL IF IT IS VIABLE. THANKFULLY WE FELT THE BRAKES GO SOFT AND STOPPED SAFELY. THIS IS A POOR DESIGN, AND AM NOT SURE HOW MANY MORE CARS ARE DESIGNED IN A SIMILAR MANNER.
Aug 22, 2011
2002 BUICK RENDEZVOUS. WHEN PRESSING BRAKE TO SLOW DOWN, THE BRAKE PEDAL PULSATES AND IT IS HARDER TO BRAKE. ALSO WHEN YOU MAKE A TURN YOU FEEL VIBRATION. *TR
Jun 01, 2011
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING 35 MPH APPROACHING A TRAFFIC STOP WHEN THE AWD WARNING LIGHT ILLUMINATED. AS THE BRAKE WAS DEPRESSED, THE VEHICLE JERKED ABNORMALLY AS THE BRAKE LOCKED FOR APPROXIMATELY THREE MINUTES BEFORE RELEASING. THE FAILURE RECURRED SPORADICALLY AND THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
May 27, 2011
MY 2002 BUICK RENDEZVOUS HAD COMPLETE BRAKE FAILURE A FEW MONTHS AGO. LUCKILY I WAS ONLY TRAVELING ABOUT 10 MILES AN HOUR AND WAS WITHIN A MILE OF HOME. THE BRAKE LINE HAD RUSTED OUT. THIS CAR WAS STORED IN A GARAGE WHEN NOT DRIVEN AND HAS BEEN IN FLORIDA FOR TWO YEARS. THE BUICK DEALERSHIP IMPLIED THAT THIS IS JUST COMMON WEAR AND TEAR. THERE WAS NO WARNING, AND NO REPAIR SHOP THAT DID WORK ON THE CAR EVER INDICATED THIS RUSTING OF THE BRAKE LINE WAS HAPPENING. CAR HAD ABOUT 100,000 MILES ON IT. I HAVE ALSO BEEN THROUGH THREE CONTROL MODULES, LUCKILY COVERED UNDER WARRANTY. ALSO, BECAUSE I GOT AN EXTENDED WARRANTY AT TIME OF PURCHASE, THE AIR CONDITIONING, THE HEAD GASKET AND VARIOUS OTHER PROBLEMS WERE COVERED. THIS 2002 MODEL DEFINITELY HAS SOME SPECIFIC AND EXPENSIVE AND DANGEROUS PROBLEMS. LATELY, IT'S CALMED DOWN. GREAT CAR FOR COMFORT, AND ROOMY FOR CARRYING HOUSEHOLD ITEMS. TOO BAD TOYOTA DIDN'T MAKE IT. *TR
Jan 10, 2011
+ 20 more complaints for this component
POWER TRAIN
21 complaints
VEHICLE GAVE NO KIND OF NOTICE JUST STARTED JUMPING OUT OF GEAR GOING DOWN THE MAIN ROAD. IT WILL JUMP IN AND OUT OF GEAR AND JUST STOPS SHIFTING. HAVE TO TURN ENGINE OFF THEN BACK ON FOR IT TO GO BACK INTO GEAR AND SOMETIMES THAT STILL DOES NOT WORK. ALMOST GOT HIT FROM THE REAR BECAUSE IT JUMPED OUT OF GEAR.
Mar 10, 2016
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 40 MPH, THE ACCELERATION DECREASED AND THE ENGINE REVVED. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Aug 11, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT WAS TRAVELING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE WAS STILL RUNNING AND AS THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000.
Sep 20, 2010
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM ACCELERATING, WHICH COULD HAVE LED TO A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Aug 03, 2009
AT 54,000 MILES AND ONLY 2 WEEKS AFTER THE PURCHASE OF THIS VEHICLE THE HEAD GASKET HAD TO BE REPLACED. AFTER ONLY 80,000 MILES THE TRANSMISSION WAS REPLACED. THE BLOWER FOR THE HEAT OR AIR CONDITIONER ONLY WORKS ON THREE OR ABOVE, THE AIR CONDITIONING NO LONGER WORKS, BOTH REAR COIL SPRINGS MUST BE REPLACED, AN OUTER TIEROD IS BAD, TWO REAR BUSHINGS NEED TO BE REPLACED, THE FRONT RIGHT CONTROL ARM IS BROKEN, THE DRIVERS SIDE WINDOW GOES DOWN BUT NOT UP, IT IS LEAKING ANTIFREEZE AND THE TIRES KEEP GOING BAD BECAUSE THEY ARE WEARING INCORRECTLY. THIS CAR IS A TOTAL PIECE OF GARBAGE. EVERY TIME I TURN AROUND IT NEEDS ANOTHER REPAIR. THE COST OF THE REPAIRS IS ALMOST AS MUCH AS I HAVE PAID ON THE VEHICLE SO FAR. *TR
Feb 06, 2009
+ 16 more complaints for this component
SUSPENSION
20 complaints
VEHICLE HANDLED VERY POORLY AT HIGHWAY SPEEDS. RIGHT REAR COIL SPRING BROKEN IN 1 PLACE, LEFT REAR BROKEN IN 2 PLACES. AFTERMARKET REPLACEMENTS HAD MORE WINDINGS. BOUGHT THIS CAR NEW - GETS NORMAL USE, NO ACCIDENTS, NEVER RUN OVER ANYTHING, E.G. CURB. MANY OTHER OWNERS COMPLAINING OF SAME ISSUE ONLINE. *TR
Nov 03, 2011
THE COMPLAINT IS THE LACK OF AVAILABILITY OF A PART FROM GM FOR MY VEHICLE, A 2002 BUICK RENDEZVOUS. WITHOUT THESE REPLACEMENT PARTS, MY VEHICLE IS UNSAFE, UNABLE TO PASS INSPECTION AND MY TIRES ARE WEARING OUT CONSIDERABLY FASTER. MY MECHANIC HAS BEEN TOLD THAT THE PARTS ARE ON BACK ORDER AND THAT I HAVE BEEN PLACED ON A WAITING LIST. *TR
Jun 17, 2009
2002 BUICK RENDEZVOUS WITH ALL WHEEL DRIVE: LEFT REAR SPRING DISCOVERED BROKEN. RIGHT FRONT SPRING FOUND BROKEN IN 2008. HIGHLY UNUSUAL THAT SPRINGS WOULD BREAK. IF SPRINGS BREAK WHILE DRIVING, BROKEN SPRING COULD PUNCTURE TIRE AND CAUSE ACCIDENT. SUSPECT POOR DESIGN OF SPRING OR SUBSTANDARD METAL OR WRONG SPRING USED BY MANUFACTURER. *TR
May 20, 2009
DT*: THE CONTACT STATED THE VEHICLE'S FRONT WHEEL BEARINGS WENT BAD. THE WHEEL BEARINGS MADE A LOUD SOUND AND WERE REPLACED. THE REPLACEMENT WHEEL BEARINGS WERE ALSO DEFECTIVE AND HAD TO BE REPLACED.
Sep 08, 2006
DT*: THE CONSUMER STATED A WHINING NOISE WAS HEARD WHEN DRIVING AROUND 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE LOCAL MECHANIC DISCOVERED THE FRONT HUB BEARINGS WERE WORN AND RECOMMENDED REPLACING THE HUB BEARINGS.
Jan 20, 2006
+ 15 more complaints for this component
AIR BAGS
19 complaints
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE AND CLOSING THE DOOR, THE DRIVER SEAT SIDE AIR BAG DEPLOYED WITHOUT IMPACT. THE AIR BAG DEPLOYED VIOLENTLY ON THE DRIVERS HEAD. THE CONTACT SUSTAINED HEAD AND FACE CAUSING UNCONSCIOUSNESS. IN ADDITION, LEFT ARM AND SHOULDER INJURIES WERE SUSTAINED. THE CONTACT WENT TO URGENT CARE WHERE SHE WAS REJECTED DUE TO LIABILITY CONCERNS. THE CONTACT SCHEDULED A DOCTORS APPOINTMENT BUT NOT RECEIVED MEDICAL ATTENTION AS OF YET. THE VEHICLE WAS STORED IN THE CONTACT GARAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 02V222000 (AIR BAGS) WAS RECEIVED. THE FAILURE MILEAGE WAS 104.776.
Aug 13, 2019
TL* THE CONTACT OWNED A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 20 MPH AND COMING TO A STOP, THE CONTACT'S VEHICLE WAS REAR ENDED AND CRASHED INTO THE PRECEDING VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED, AND THE PASSENGER SIDE AIR BAG EXPLODED. THE CONTACT SUSTAINED A CUT ON THE HAND AND THE PASSENGER SUSTAINED CHEST INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.
Jun 03, 2015
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER'S SIDE AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON THE DRIVER'S SIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Oct 20, 2014
I SHUT MY DRIVER SIDE DOOR AND THE DRIVERS SIDE AIR BAG IN THE DRIVERS SEAT DEPLOYED. I AM A ASE MASTER TECH WITH 8 YEARS EXPERIENCE AT A GM DEALER. I DON'T BELIEVE THIS SHOULD OF HAPPENED. MY WIFE AND 2 KIDS WERE IN THE CAR AT THE TIME OF DEPLOYMENT. THANKFULLY THERE WERE NO INJURIES. IM VERY WORRIED ABOUT HAVING THE SYSTEM REPAIRED BECAUSE IM AFRAID THERE WILL BE ANOTHER FALSE DEPLOYMENT. IM WORRIED WE WONT BE SO LUCKY NEXT TIME AND IF WILL BE A FRONTAL DEPLOYMENT INTO OUR FACES. *TR
May 24, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE DRIVER DOOR SIDE AIR BAG DEPLOYED INADVERTENTLY WHILE THE VEHICLE WAS PARKED. THE DRIVER WAS INJURED AS A RESULT. AN ENGINEER WAS SENT BY THE MANUFACTURER TO FURTHER INSPECT THE FAILURE. THE ENGINEER ADVISED THAT WATER HAD PENETRATED THE DRIVER DOOR SIDE AIR BAG COMPUTER SYSTEM, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000. UPDATED 12/06/11*LJ UPDATED 12/12/11
Oct 25, 2011
+ 14 more complaints for this component
EQUIPMENT
17 complaints
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT HE HAD THREE FLAT TIRES ON HIS VEHICLE. THE DEALER STATED THAT THE VALVE STEMS CAUSED THE TIRES TO DEFLATE. THE DEALER HAD TO REPLACE THE VALVE STEMS. THE VALVE STEM MANUFACTERER IS DILL AND THE PART NUMBER IS ACT# 444TR4T3. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER HAS NOT BEEN NOTIFIED.
Sep 15, 2009
I BOUGHT A 2002 BUICK RENDEZVOUS IN MARCH 2009 AND IN JUNE A 2009 MY SECURITY SYSTEM LOCKED UP AND IT CAUSES MY RADIO, AND AIR TO NOT WORK AND MY WIDOWS TO NOT COME DOWN AND THE MECHANICS DOES NOT NO WHAT WRONG WITH IT. *TR
Sep 10, 2009
AIR CONDITIONER CONDENSER REPLACED ON A 2002 BUICK RENDEZVOUS. COST $1200. I WILL NEVER BUY AN AMERICAN CAR AGAIN AND I WILL TALK TO MY FRIENDS TO BUY OTHER THAN BUICK PRODUCT. *TR
Jul 12, 2008
ON MY 2002 BUICK RENDEZVOUS THE A/C WOULD NOT COOL. WENT TO MECHANIC. ADDED COOLANT AND TEST DYE FOR LEAKS. FOUND A/C CONDENSER TO HAVE A LEAK. BOUGHT NEW CONDENSER AND INSTALLED IT. UPON FURTHER INVESTIGATION ON THE INTERNET IT WAS SUGGESTED THAT A COMPLAINT BE FILED HERE DUE TO THE OVERLY EXCESSIVE INCIDENTS INVOLVING THE A/C CONDENSER ON THE MODEL VEHICLE. *TR
Mar 26, 2008
AIR CONDITIONER WOULD INFREQUENTLY WORK. SEEMED TO WORK WHEN THE CAR WAS AT HIGHWAY SPEED BUT NOT AT IDLE. THOUGHT AT FIRST THIS WAS A PROPERTY OF THE VEHICLE. NEVER COULD FIND A REFERENCE THAT WOULD INDICATE THAT. CHECK AC PRESSURE AND IT WAS LOW. INSERTED A DYE CHARGE AND FOUND THE CONDENSOR WAS CRACKED ON THE PASSENGER SIDE. SEEMS TO BE CLOSE TO THE MOUNTING BRACKET. *TR
Dec 03, 2007
+ 12 more complaints for this component
VISIBILITY
16 complaints
BOUGHT MY BUICK 2002 RENDEZVOUS A YEAR AGO WITH ONLY 45,000 MILES ON IT GIVE OR TAKE. IT WAS GREAT UNTIL ABOUT 6 MONTHS INTO OWNING IT WHEN ALL OF A SUDDEN THE LIGHTS WOULD FLASH OFF DRIVING AT NIGHT (VERY UNSAFE) THEN WHEN I WOULD GO TO TURN OFF THE VEHICLE THE LIGHTS WON'T SHUT OFF AT ALL... THEY WOULD FLASH AND CARRY ON THE WHOLE TIME I WAS DRIVING. THEN THE SERVICE ENGINE LIGHT CAME ON AND THEN THE SECURITY LIGHT. ONE DAY THE LOCKS STARTED CLICKING ON AND OFF....THE RADIO LOCKED UP.. THE AIR CONDITIONING WON'T WORK... THE HORN STAYS ON SO LOUD IT IS DEAFENING AND FRIGHTENING TO ALL CARS AROUND YOU... IT IS SO LOUD YOU CAN'T HARDLY STAND IT... IT WON'T SHUT OFF.. WENT TO BUICK DEALER THEY SAID IT WOULD COST PROBABLY CLOSE TO 1000 TO FIX... TIL THEY DIAGNOSED IT... ANOTHER GARAGE COULDN'T EVEN FIGURE OUT HOW I WAS GOING TO SHUT OFF THE LIGHTS... I TOLD THEM TO PLEASE DISCONNECT THE BATTERY CABLE TO AT LEAST RESET IT...MY SON IS A MECHANIC AND ASKED AROUND AND FOUND OUT IT IS A COMMON PROBLEM WITH THIS BUICK MODEL AND YEAR AND IS THE BODY CONTROL MODULE AND HAPPENS A LOT IN GM VEHICLES. THIS IS A VERY DANGEROUS THING.. LIGHTS GOING OFF WHILE DRIVING.. LIGHTS STAYING ON TO CAUSE BATTERY TO DIE... HORN BLOWING SO LOUDLY..IT IS UNBELIEVABLE. AND THERE IS NO RECALL.. THIS IS SO WRONG. WHEN YOU RESEARCH ONLINE YOU SEE MANY OWNERS WITH THESE SAME ISSUES... TO ME THIS IS A SAFETY CONCERN AND NOT RIGHT THAT PEOPLE WHO MAY NOT HAVE THE MONEY TO FIX THIS ARE STUCK WITH IT AND ARE UNSAFE. GM KNOWS THAT THIS PART IS GOING OUT A LOT IN THEIR VEHICLES AND THEY DO NOT RECALL IT. I FEEL THIS IS A HUGE SAFETY CONCERN... ALL OF THE THINGS THAT FLASH IN THE VEHICLE ON AND OFF ARE VERY DISTRACTING WHILE YOU ARE DRIVING.. ESPECIALLY HAVING NO LIGHTS. *TR
Apr 12, 2011
THE WINDOW REGULATOR BROKE AND CAUSED THE WINDOW TO DROP INTO THE DOOR PANEL. THE REGULATOR, WINDOW CLIPS AND WINDOW REGULATOR MOTOR HAD TO BE REPLACED. BUICK REFUSED TO HONOR THE WARRANTY ON THESE PARTS. AS A RESULT, I PAID $200 FOR THE REPAIR. *TR
Mar 08, 2011
WAS INFORMED BY A FRIEND OF AN NTMVSA-RELATED RECALL (NUMBER 07273) ON THEIR 2003 PONTIAC VIBE FOR A PROBLEM THAT HAS BEEN HAPPENING ON BOTH OF OUR 2002 AND 2003 BUICK RENDEZVOUS. WINDOW HARDWARE DETERIORATES, RESULTING IN THE SNAPPING OF WINDOW SUPPORT HARDWARE. IN MOST CASES WINDOW GLASS DROPS TOTALLY INSIDE THE DOOR AND IS IRRETRIEVABLE UNLESS TAKEN TO THE DEALER, WHO CHARGES FOR A REPAIR. THIS HAS HAPPENED TWICE ABOUT A WEEK APART IN OUR 2002 RENDEZVOUS. ALSO, THE CHARACTERISTIC "POPPING OR CLICKING SOUND" LISTED IN THE RECALL IS HAPPENING ON THE DRIVER'S SIDE WINDOW IN BOTH OUR 2002 AND 2003 MODEL RENDEZVOUS, SIGNALING THAT THE WINDOW HARDWARE IS FAILING AGAIN. THIS RESULTS IN A HAZARD SITUATION IN EITHER EXTREMELY HOT OR EXTREMELY COLD WEATHER, REGARDLESS OF GLASS BREAKAGE (WHICH DIDN'T HAPPEN IN OUR CASE). SINCE I DO NOT HAVE A GM FACTORY CUSTOM WARRANTY ON MY 2002 RENDEZVOUS, REPAIRS HAVE COST ME APPROXIMATELY $250 DOLLARS OUT-OF-POCKET. I WAS ABLE TO SECURE A COVERAGE LETTER FROM GM IF THIS HAPPENS AGAIN, BUT I AM READING MANY ACCOUNTS OF A SIMILAR FAILURE FROM MANY RENDEZVOUS OWNERS ON THE INTERNET. *TR
Jun 17, 2008
ON 12/24/2007 THE RIGHT REAR POWER WINDOW ON MY 2002 BUICK LESABRE BROKE. IT WAS REPAIRED AT A BUICK DEALERSHIP ON 12/28/2007. THIS IS THE THIRD POWER WINDOW TO BREAK. THE RIGHT FRONT WINDOW BROKE ON 6/28/2007 AND THE LEFT REAR WINDOW BROKE ON 12/4/2007. THESE WINDOWS ALL BROKE IN THE DOWN POSITION, SO A REPAIR IS NECESSARY. ALL WINDOW HAD VERY FEW OPERATIONS. I WOULD ESTIMATE NO MORE THAN 100 OPERATIONS FOR THE FRONT WINDOWS AND NO MORE THAN 50 OPERATIONS FOR THE REAR WINDOWS. THE RELIABILITY OF THE WINDOWS SHOULD BE BASED ON OPERATIONS AND NOT MILEAGE. *TR
Jan 14, 2008
ON 9/30/2007, I ROLLED MY DRIVER'S SIDE WINDOW DOWN TO PAY FOR PARKING AT BWI AIRPORT. THE WINDOW WOULD NOT GO BACK UP. I PICKED UP SOME FRIENDS AND WE HEADED TO BALTIMORE MARYLAND WHERE WE HAD A RESERVATION FOR LUNCH. THE HIGHWAY HAD BEEN SCORED FOR FUTURE RE-SURFACING, SO THERE WAS MORE DEBRIS THAN USUAL. A PASSING CAR KICKED UP A STONE AND IT WENT PAST MY HEAD AND HIT MY PASSENGER IN THE BACK SEAT AT 60 MPH. FORTUNATELY, IT DIDN'T HIT ANYONE IN THEIR EYE OR ELSE THEIR INJURY WOULD HAVE BEEN SERIOUS AND REQUIRED MEDICAL ATTENTION. *TR
Oct 01, 2007
+ 11 more complaints for this component
STRUCTURE
10 complaints
I HAVE A 2002 BUICK RENV. AND I BOUGHT IT FROM A USED CAR DEALER IN ALBANY NY, I HAVE HAD TO RETURN THE CAR 2 TIMES FOR DIFFERENT PROBLEMS, ONCE WAS THE CHECK ENGINE LIGHT AND IT CAME ON 3 HOURS AFTER I BOUGHT THE CAR, THEY TOLD ME THAT THEY ALREADY TOOK CARE OF IT BUT THEY DID NOT, SO THEY DID FIX THAT, THERE WERE A FEW OTHER PROBLEM THEY FIXED, BUT THE BIG PROBLEM CAME THE OTHER DAY WHEN IT WAS RAINING I CAME OUT TO FIND A LEAKY SUNROOF, SO I TOOK IT TO BE SEALED AND COME TO FIND OUT THE WHOLE ROOF OF THE CAR IS RUSTY, IT NEEDS ALMOST 2,000 DOLLARS WORTH OF WORK, AND THE PEOPLE THAT I TOOK THE CAR TO TRY TO FIX IT TOLD ME THAT THE CAR SHOULD HAVE NEVER BEEN SOLD TO ME, AND TO RETURN THE CAR TO THE DEALER, THIS ROOF COULD CAVE IN, IT IS IN THAT BAD OF SHAPE, THAT IS WHAT I AM TOLD, WHILE THE REPAIR SHOP WAS TRYING TO SEAL IN WHAT THEY COULD, WHILE THIS WAS BEING DONE THE CORNER OF THE ROOF BY THE SUNROOF JUST CAME OFF NOW THERE IS A HOLE IN THE ROOF, HE TOLD ME THAT THE ROOF COULD JUST CRACK ANY TIME, WELL I AM STUCK AND I TRIED TO RETURN THE CAR AND THE DEALER WILL NOT TAKE THE CAR BACK, OR REPAIR IT, I DON'T KNOW WHAT TO DO, SO I AM HOPING SOMEONE CAN HELP ME HERE. *TR
Oct 06, 2008
2002 BUICK RENDEZVOUS CUSTOMER WANTS PARTS REPLACED ON SIDE CAR CUSTOMER STATES THAT PARTS SHOULD NOT DISLODGED BY THE WIND**CC *JB
Mar 06, 2007
I OWN A 2002 BUICK RENDEZVOUS AND THE "CHECK ENGINE SOON" LIGHT CAME ON. THE CAR WAS TAKEN TO A GARAGE ON 8/19/05 AND THEY FIXED WHAT THEY THOUGHT WAS THE PROBLEM (R&R FUEL TANK CONNECTION TO CLEAN AND RE-SECURE, HAD WATER IN CONNECTOR). TOTAL COST OF REPAIR WAS $145.07. ON 8/26/05 THE LIGHT CAME ON AGAIN, WE TOOK THE BACK TO THE SAME GARAGE AND THEY FOUND WATER AGAIN IN THE CONNECTOR AND DETERMINED THAT THE WATER WAS COMING FROM THE INSIDE OF THE VEHICLE. THEY DISCOVERED THE WATER WAS COMING FROM THE AIR CONDITIONING DRAIN TUBE. AS LONG AS THE CAR WAS SITTING STILL THE A/C WOULD DRAIN PROPERLY, BUT AT SPEED THE FORCE OF AIR WOULD FORCE THE WATER BACK INTO THE INTERIOR UNDERNEATH THE SEATS WHERE MANY OF THE ELECTRICAL CONNECTORS ARE, THEREFORE SHORTING THEM OUT. THE SEATS HAD TO TAKEN OUT, THE CARPET HAD TO BE REMOVED AND DRIED OUT AND A NEW A/C DRAIN TUBE WAS INSTALLED. THE EVAPORATOR CASE WAS ALSO RESEALED. TOTAL FOR THIS REPAIR WAS $276.38 UPON ORDERING AND RECEIVING THE NEW DRAIN, THE MECHANIC WAS TOLD THAT THE PART HAD BEEN "UPDATED". THE UPDATED PART HAD A SLIGHT BEND IN IT NOW, AND THE OLD WAS JUST A STRAIGHT PIECE. MY COMPLAINT IS, IF A PIECE NEEDED TO BE UPDATED OBVIOUSLY SOMETHING WAS WRONG WITH THE ORIGINAL DESIGN AND I THE CONSUMER SHOULD NOT HAVE PAY FOR THE DAMAGES OR REPAIRS DUE TO A FAULTY PART. THANK YOU. *NM
Sep 06, 2005
JUST OPENING A BUICK RENDEZVOUS DOOR CAUSED A $900 DOLLARS DAMAGE. WE OPENED THE DRIVER SIDE DOOR OF OUR NEW BUICK RENDEZVOUS 2002. IT WAS A WINDY DAY AND THE DOOR WENT TOO FAR BENDING THE HINGES AND CAUSING DAMAGE TO THE FRONTAL BODY PART OF THE VEHICLE. APPARENTLY, THE DOORS HAVE NO DOOR BRAKE AND THEREFORE, THIS TYPE OF DAMAGE COULD EASILY OCCUR. (SEE WWW.BUICK.8K.COM) THE DEALER WAS ALL TOO FAMILIAR WITH THE PHENOMENA. IN FACT, HE SAID, THAT MORNING HE HAD THE SAME PROBLEM WITH 3 OTHER CUSTOMERS. BUICK REFUSED TO FIX OUR VEHICLE. *LA
Dec 20, 2003
THE ODOMETER READ IMPROPERLY AND AS A RESULT THE VEHICLES MILEAGE WAS INCORRECT.*AK
Sep 08, 2003
+ 5 more complaints for this component
ENGINE
8 complaints
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE TEMPERATURE GAUGE STARTED TO FLASH. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD GASKETS WERE DAMAGED AND IT WOULD BE BEST TO REBUILD THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
May 15, 2018
GM HAS RECALLED (FIRE HAZARD) 6 MODELS FOR A SMALL OIL LEAK ONTO THE EXHAUST MANIFOLD BUT DID NOT INCLUDE THE BUICK RENDEZVOUS. MY RENDEZVOUS DOESN'T DRIP A 'FEW' DROPS ONTO THE EXHAUST MANIFOLD IT 'COATS' THE WHOLE UNDERSIDE OF THE VEHICLE ALL THE WAY TO THE REAR WHEELS. I HAVE TO CARRY A 5 QUART JUG OF OIL WITH ME TO RE-FILL. GOING TO THE DEALER INQUIRING ABOUT A FIX THEY ASKED ME IF I LIVED ON A DIRT ROAD. I'M TOTALLY CONFUSED AS TO WHAT THAT HAD TO DO WITH ANYTHING....BUT NO, I DON'T LIVE ON A DIRT ROAD. WITH THE SEVERITY OF THIS LEAK COMPARED TO THE 'RECALLS' IT SEEMS THAT GM SHOULD BE LIABLE FOR THE FIX. WITH THAT BEING SAID I'M SURE THERE ARE OTHER OWNERS WITH THE SAME PROBLEM. IF THE ENGINE IS RUNNING IT'S LEAKING, THE MOTION OF THE VEHICLE JUST PUSHES THE OIL FURTHER TO THE REAR. I DON'T HAVE PICTURES NOW BUT I CAN GET THEM.
Jan 06, 2016
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE OVERHEATED CAUSING THE ENGINE TO STALL. THE VEHICLE WAS UNABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Oct 09, 2015
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE OVERHEATED CAUSING THE CHECK ENGINE WARNING TO ILLUMINATE AND THE TEMPERATURE GAUGE TO RISE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A LEAK COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MANIFOLD INTAKE GASKET NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Sep 03, 2014
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE AWD AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A PROBLEM. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 143,000 AND THE CURRENT MILEAGE WAS 154,000.
Apr 07, 2014
+ 3 more complaints for this component
UNKNOWN OR OTHER
5 complaints
ONE DAY LAST WEEK, I NOTICED THAT THE LIGHTING BEHIND MY GAUGES WAS OUT AND THE LIGHT ON THE RADIO IS DIM. THEN THE NEXT DAY NONE OF MY WINDOWS WORK, THEY ARE STUCK DOWN ABOUT 2 INCHES. AND THEN I GET ON THE HIGHWAY AND AT 60MPH THE FRONT END FEELS LIKE ITS GOING TO FALL OFF. AND WHEN IN THE DRIVE THROUGH THE ENGINE TEMP WAS HEADING FOR THE RED ZONE, I HAD TO SHUT THE VEHICLE OFF. AFTER COMING TO A STOP AND THEN ACCELERATING TO GO, THE FRONT WHEELS ACT LIKE THEY GRAB THE CAR JERKS THEN THE TIRES SQUEAL AND CAR MOVES. I HAVE A SERVICE ENGINE LIGHT ON NOW, THAT IS SOME DEALER CODE :AUTOZONE DID A DIAGNOSTIC CHECK., BUT THE DEALER WOULDN'T TELL ME WHAT IT WAS WHEN I CALLED. I HAVE A LIGHT THAT CAME ON FOR THE BRAKES, AS WELL AS A LIGHT FOR SERVICING THE TRACTION SYSTEM?? ALL THIS HAPPENED WITH IN A COUPLE DAYS TIME. ITS VERY FRUSTRATING. I DON'T EVEN KNOW WHERE TO START FIRST, OR IF IT JUST NEEDS TO GO TO THE JUNK YARD. VERY DISAPPOINTED. I'M ON DISABILITY, THOUGHT I WAS BUYING A RELIABLE GM PRODUCT. ALSO A PIECE OF REAR WINDOW TRIM ON THE PASSENGER SIDE JUST FELL OFF.. AND $132 IS RIDICULOUS TO REPLACE A PIECE OF TRIM. AND I NOTICED ON OTHER VEHICLES LIKE MINE MANY ARE MISSING THIS PIECE OF TRIM ON THE SAME SIDE. WHATS UP WITH THAT?
Sep 22, 2016
IT STARTED OVERHEATING , A VERY REPUTABLE MECHANIC CHECKED IT , SAID IT WAS POSSIBLE RADIATOR , THEN SAID SAID MAY BE GASKETS . I SAW WHERE OTHERS HAD OVERHEATING PROBLEMS ON THE INTERNET . WILL THE COMPANY PAY FOR THIS TO BE FIXED AND ARE THEIR OTHER SAFETY ISSUES WITH THIS CAR I HAVE A DISABLED SON AND DO NOT WANT TO BE OUT IN IT AND HAVE IT CATCH FIRE OR WORSE .A OLDER LADY OWNED IT AND HER SISTER SOLD IT TO US WHEN SHE HAD TO GO INTO THE NURSING HOME ITS BEEN WELL TAKEN OF ITS A FOUR DOOR.
Aug 29, 2015
A/C CONDENSER FAILURE (LEAK FROM CRACK), FAILURE DISABLES THE A/C UNIT, DEALER INDICATES IT IS A $1000 REPAIR. VEHICLE IS 2002 BUICK RENDEZVOUS WITH JUST UNDER 50K MILES
Jul 18, 2005
LEMON LAW IN PROCESS VEHICLE WAS RETURNED TO OWNER W/ MANUFACTURER AWARE OF DEFECT. INDEPENDENT DIAGNOSTIC REPORT COMPLETED CONCLUDED VEHICLE UNSAFE TO OPERATE GARAGED. NO IGNITION START INVALID COMPUTER CODES OVERIDE SECURITY SYSTEM AND SAFETY SYSTEMS INTERMITTENT OPERATING ENGINE & EMERGENCY BRAKE LIGHT & WINDOWS & AC & RADIO, ETC. DT
Nov 27, 2002
OPERATER THAT ANSWERS TO ONSTAR SYSTEM WAS UNABLE TO ASSIST CONSUMER WITH A LOCK OUT ON A VEHICLE. THERE WAS NO WHERE IN OWNER MANUAL OR INTERNET THAT STATED ONSTAR MAY NOT BE ABLE ASSIST IN A LOCK OUT. A TODDLER WAS LOCKED IN VEHICLE WITH KEYS FOR ABOUT 10 TO 20 MINUTES. IN MANUAL IT STATED IF EVER LOCKED KEY IN VEHICLE ONSTAR COULD GET IN VEHICLE WITHIN SECONDS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Apr 29, 2002
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
5 complaints
WE HAVE A BUICK RENDEZVOUS. THE CAR'S INTERIOR LIGHTS GO OFF WITHOUT WARNING, AND IT BECOMES IMPOSSIBLE TO SEE DASHBOARD LIGHTS, INCLUDING SPEEDOMETER, AT NIGHT. OTHER TIMES, HORN WILL START BLARING FOR SEVERAL MINUTES WITH NO WARNING...ALMOST CAUSED AN ACCIDENT YESTERDAY...IT STARTLES ANYONE AROUND. NOW, WHEN WE TURN OFF THE CAR, THE HEADLIGHTS WON'T GO OFF AT ALL, NO MATTER WHAT WE TRY. WILL HAVE A DEAD BATTERY NEXT TIME WE GO TO DRIVE THE CAR (TOMORROW MORNING). *TR
Jul 27, 2008
2002 BUICK RENDEZVOUS ALL THE LIGHTS TURN OFF AND TURN BACK ON- THERE IS NOT A LOSS OF ENGINE POWER. THIS HAS HAPPENED OVER 50-60 TIMES IN THE LAST YEAR. LOST COUNT ON THE PREVIOUS YEARS BEFORE THAT. WE'VE BEEN TO THE DEALER TWICE AND THEY STATE THEY CAN NOT GET THE PROBLEM TO HAPPEN (WHILE IN THE SHOP), AND WITHOUT IT HAPPENING AT THE PRECISE TIME, THEY CAN NOT FIX THE ISSUE. IT'S ONLY A MATTER OF TIME UNTIL SOMETHING REALLY BAD HAPPENS. WE WANT TO SELL THIS VEHICLE, BUT I CAN'T SELL IT MYSELF KNOWING THIS WILL HAPPEN TO THE BUYER. DEALER WILL NOT GIVE US EVEN CLOSE TO A TRADE IN VALUE (PRICING OBTAINED FROM THREE SEPARATE SOURCES) STATING THE VEHICLE IS PLAGUED WITH ELECTRICAL PROBLEMS. *TR
Apr 30, 2008
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS AND THE DASHBOARD ELECTRONICS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BCM MODULE; HOWEVER THE PROBLEM WAS NOT CORRECTED. UPON FURTHER INSPECTION THE DEALER COULD FIND NO PROBLEM.
Oct 06, 2006
THE HEADLIGHTS ON MY 2002 BUICK, RENDEZVOUS KEPT GOING OUT FOR NO APPARENT REASON. I TOOK THE CAR TO THE SHOP (VANATTA BUICK IN VESTAL NY) AND THEY SAID IT COULD BE THE BODY CONTROL MODULE. THEY SCANNED THE DATA OUTPUT AND FOUND SEVERAL CODES THAT INDICATED A MALFUNCTION OF THIS UNIT. I HAD THEM REPLACE THE UNIT. THEY COVERED THE COST OF THE UNIT AND I PAYED THE LABOR.. THE PROBLEM HAS NOT OCCURED SENSE THE UNIT WAS REPLACED. IT IS MY OPINION THAT THIS MALFUNCITON IS A VERY SERIOUS PROBLEM. IN MY SITUATION THE SEVERAL TIMES THAT THE LIGHTS WENT OUT, II WAS NOT IN A DANGEROUS PLACE (IE ON A SUPER HIGHWAY GOING 65 MPH) IF I HAD BEEN IN THAT SITUATION, THE SECOND OR TWO THE HEADLIGHTS AND DASH LIGHTS WERE OUT COULD HAVE HAD FATAL CONSEQUENCES-- SUCH AS A DEER CROSSING THE ROAD OR WORSE YET, A PERSON ON THE SIDE OF THE ROAD. *AK
Dec 09, 2003
CORROSION OF WATERPROOF CONNECTORS IN ELECTRICIAL SYSTEMS AND WATER AND CORROSION IN TAIL LIGHTS
Sep 25, 2003
SERVICE BRAKES
4 complaints
MY 2002 RENDEZVOUS ALMOST HAD A CRASH BECAUSE OF INSTANT BRAKE FAILURE DUE TO A RAPTURE OF THE ORIGINAL BRAKE-LINE. I HAD THE BRAKE LINE REPAIRED IMMEDIATELY AND WAS TOLD ALL MY ORIGINAL BRAKE LINES ARE CORRODED AND NEED TO BE REPLACED. I CONTACTED GM WITH THIS ISSUE , GOT A CASE NUMBER [XXX], AND WAS TOLD BY [XXX]( THE HIGHEST RANKED RESOLUTION OFFICER ) GM DOES NOT CONSIDER THIS A LATENT DEFECT ISSUE AND WILL NOT CORRECT THE BRAKE LINE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 25, 2015
WE BOUGHT THE CAR FROM A USED DEALERSHIP IN OCT. 2013. JUST OVER A MONTH LATER WE ARE HAVING PROBLEMS WITH THE VEHICLE. THE LIGHT CAME ON, THE DASH SAYING ABS DISABLED. AS THIS COMES IF YOU ARE SLOWING DOWN YOU LITERALLY HAVE TO PUMP THE BRAKE TO STOP. THIS IS SCARY ESPECIALLY WHEN YOU ARE TRYING TO COME TO A STOP BEHIND SOMEONE AND YOU ARE NOT SURE IF YOU ARE GOING TO HAVE ENOUGH DISTANCE TO COME TO A COMPLETE STOP BEFORE HITTING THE CAR IN FRONT OF YOU. THIS LIGHT LIKES TO COME ON WHILE WE ARE DRIVING ROUGHLY 65 ON THE INTERSTATE AS WELL, NOT REALLY EFFECTING DRIVING JUST STOPPING. WE HAVE ALREADY PAID TO HAVE IT FIXED IN DECEMBER OF 2013 WAS TOLD IT WAS A BAD ABS SENSOR ON THE FRONT WHEEL. WELL HERE WE ARE ONLY A FEW MONTH LATER AND ITS HAPPENING ALL OVER AGAIN. WE FIGURED WE WOULD LOOK INTO RECALLS BEFORE WE GO AND PAY TO HAVE IT FIXED AGAIN BECAUSE IT'S LOOKING LIKE IT'S GOING TO BE A RECURRING PROBLEM. *TR
Jun 02, 2014
1ST OCCASION (3/11/11): I WAS DRIVING EAST BOUND ON A FREEWAY, IN THE RIGHT LANE, AND AT A SPEED OF APPROXIMATELY 45 MILES PER HOUR. I ALSO HAD MY TWO YOUNG BOYS (AGES 4 AND 7) IN THE CAR WITH ME. I HAD TO BRAKE SUDDENLY WHEN TRAFFIC BACKED UP UNEXPECTEDLY AND IT WAS AT THAT MOMENT MY BRAKES FAILED AND I HAD TO VEER OFF THE RIGHT SHOULDER AND UP ONTO THE EMBANKMENT AND FORTUNATELY DID NOT CRASH INTO ANOTHER CAR. I HAD MINIMAL BRAKE POWER. MY REGULAR REPAIR SHOP WAS ABOUT 3 MILES AWAY AND WAS ABLE TO VERY SLOWLY DRIVE MY CAR THERE. THE BRAKE LINE ON ABS PUMP TO RIGHT WHEEL HAD TO BE REPLACED. 2ND OCCASION (2/28/13): I WAS DRIVING EAST BOUND IN THE RIGHT LANE OF A BUSY ROAD DURING RUSH HOUR TRAFFIC. I WAS GOING ABOUT 30 MILES PER HOUR. I HAD TO BRAKE HARD FOR TRAFFIC BACKED UP AT AN INTERSECTION. AGAIN, MY BRAKES FAILED AND FORTUNATELY THERE WAS ENOUGH DISTANCE FOR ME STOP BEFORE HITTING THE CAR IN FRONT OF ME. I HAD MINIMAL BRAKE POWER. AT THE INTERSECTION I TURNED RIGHT, HEADING SOUTH BOUND AND THEN WAS ABLE TO SAFELY PULL INTO A PARKING LOT AND PARK MY CAR. THIS TIME I HAD TO BE TOWED TO MY REPAIR SHOP. THE SAME BRAKE LINE FAILED ' THE BRAKE LINE ON THE ABS PUMP TO RIGHT WHEEL HAD TO BE REPLACED AGAIN. *TR
May 14, 2014
NOTE: "SERVICE TRACTION SYSTEM SOON" "ANTI-LOCK", AND THE "TRACTION" LIGHTS LIGHTS BEGAN TO COME ON, THEN OFF. OCASSIONALLY ,THERE WOULD BE A VIBRATION ON THE BRAKE PEDAL WHEN THE BRAKES WERE APPLIED. I HAD MY SON-IN-LAW DRIVE IT BUT NONE OF THESE THINGS OCCURED. NEST TIME I WAS DRIVING ALL THESE LIGHTS CAME ON THEN OFF AND THE BRAKES MADE THE VIBATION. I DROVE IT TO THE GARAGE WHERE I BUY MY TIRES AND WHERE THEY DO SERVICE VEHECLES AND ASKED THEM TO CHECK OUT ALL THESE PROBLEMS. HE DROVE IT AROUND THE BLOCKS BUT NO LIGHTS CAME ON NOR DID THE BRAKES VIBRATE. HE PULLED A WHEEL BUT COULD NOT FIND ANYTHING WRONG. A FEW DAYS LATER THE LIGHTS CAME ON AGAIN AND WHEN I APPLIED THE BRAKES, THE BRAKES WOULD NOT STOP THE CAR AND CAUSED ME TO REAR-END THE CAR AHEAD WHO WAS STOPPED AT THE RED LIGHT. MY SUV WAS TOTALLED BUT THANKFULLY THERE WERE NO INJURIES BUT AFTER MY PROBLEM, I DISCOVERED A FORUM ON LINE AND THERE ARE BLOGS DESCRIBING THE ABS, TRACTION SYSTEM PROBLEM IN THE BUICK SUV SO WHY DID GM FAIL TO RECALL THESE VEHICLES? I WONDER IF THERE HAVE BEEN ANY MAJOR INJURIES OR EVEN DEATHS AS THE RESULT OF THE BRAKES FAILING? *TR
Sep 05, 2012
STEERING
4 complaints
STEERING WHEEL FLUID WAS EMPTYING OUT RAPIDLY, IT WAS REPLACED. START DRVING ON THE HIGHWAY THE CAR STEERINF FROZE I COULD NOT STEER IT. MADE IT OFF THE ROAD MECHANIC PUT IT ON THE LIFT HE TOLD ME THAT THE RACK AND PION WAS GONE ON BOTH SIDES WHICH IS VERY DANGEROUS AND VERY EXPENSIVE JOB. I HEARD NOTHING ABOUT A RECALL. *TR
Oct 28, 2014
WHILE DRIVING, IT WAS DIFFICULT FOR THE CONSUMER TO STEER THE STEERING WHEEL. PLEASE PROVIDE MORE INFORMATION. *JB
May 26, 2004
MY BUICK RENEDEZOUS' POWER STEERING GEAR WENT OUT AT 4500MILES AND THERE IS STILL A SQUEAKING NOISE WHEN I TURN THE STEERING WHEEL. NOW THE CAR HAS 43000 AND THE CONDENSER HAS TO BE REPAIRED FOR $1000.00. I THOUGHT I BOUGHT A GREAT VEHICLE BUT I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. OH, THE BUTTONS ON THE STEERING WHEEL (VOLUME KNOBS) HAVE BEEN REPLACED TWICE.
Mar 09, 2004
STEERING RACK HAS LOOSE PLAY IN JOINTS. DEALER HAD TO REPLACE STEERING SHAFT AND RACK AND PINION. I WAS UNAWARE THIS WAS A PROBLEM UNTIL VEHICLE FAILED TO TO FUEL PUMP PROBLEM ON SAME DAY.*AK
Sep 01, 2003
FUEL SYSTEM, OTHER
4 complaints
FUEL GAUGE STOPPED WORKING AT 115,000 MILES. I WILL SHOW FULL AND TWO SECONDS LATER IT WILL SHOW EMPTY EVEN IF IT IS FULL. WE HAVE TO WATCH FUEL USAGE MY MILEAGE. *TR
May 16, 2011
BUICK RENDEVOUS 2002 AWD CXS MODEL HAS FAULTY GAS GAUGE AND ALWAYS READS FULL WHEN IT IS NOT. *TR
May 02, 2011
MY GM BUICK RENDEZVOUS HAS A BROKEN FUEL GAUGE. IT WAS PURCHASED NEW IN 2002 AND BY 2006, THE FUEL GAUGE NO LONGER WORKED. WE NEVER REPORTED IT UNTIL I READ AN ARTICLE REGARDING THE NUMBER OF GM FUEL GAUGES THAT ARE BROKEN, YET IT DID NOT LIST THE RENDEZVOUS MODEL AS ONE THAT HAD PROBLEMS. WE HAVE TO MONITOR FUEL USAGE BY THE NUMBER OF MILES DRIVEN. *TR
Apr 30, 2011
GAS GAUGE WORKS ERRATICALLY...WITH DRIVER'S MENU STATING GAS GALLONS USED AT 13 GALLON. THE GAUGE SHOWS FULL, THEN FLOPS BACK AND FORTH FROM 1/2 FULL TO FULL. WHEN THE VEHICLE FUEL REACHES LESS THAN 1/2 FULL THEN THE GAUGE GOES NUTS. HOW MUCH GAS DOES THIS VEHICLE HAVE ONCE THIS OCCURS? WHAT IS THE CORRECTIVE ACTION? *JB
Jun 07, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
2002 BUICK RENDEVOUS, ELECTRICAL AND HEAD GASKET PURCHASED THIS CAR OVER A YEAR AGO SO FAR HAD TO REPLACE TRANSMISSION AND REPAIR TRANSMISSION X2, NEEDS HEAD GASKETS DUE TO MY CAR OVERHEATING GRADUALLY, HAVE TO BLEED THE SYSTEM FOR AIR PRETTY MUCH EVERY OTHER DAY TO GET HEAT IN THE CAR. MY COMPUTER HAS BEEN REPLACED 6 MONTHS AFTER PURCHASING IT AFTER BEING UNABLE TO CLEAR ITSELF OF THE CODES. THIS LAST INCIDENT THE BATTERY DIED AND SINCE NOW THE COMPUTER IS RUNNING THE CAR CAUSING MY CAR TO RUN IN PARK AT 3 RPM'S, IN NEUTRAL IT SHOOTS UP TO 4500, IT DRIVES ABOUT 2-2.5 RPMS. THE COMPUTER WAS CLEARED AND RESET LAST NIGHT RPM'S DROPPED TO ABOUT 760 STILL ELEVATED BUT OK, THEN STARTED IT THIS MORNING TO TAKE MY DAUGHTER TO SCHOOL AND IT DROVE ITSELF, STALLING AS I WATCHED THE COMPUTER RUN THROUGH AS IT WAS POSSESSED, I HAVE SINCE CALLED THE CAR "CHRISTINE". I CAN SEE THE COMPUTER RUNNING THE CAR, AS THE RPMS ELEVATE AND THEN DECREASE, SHUTTING THE CAR DOWN ETC, I CAN NOT BELIEVE THAT THERE IS NO RECALLS AS THIS IS SO DANGEROUS. THERE ARE NO CODES RELATING TO THIS ISSUE, NO TRANSMISSION, ENGINE ISSUES, THIS IS COMPLETELY COMPUTER RELATED. I HAD SOMEONE WITH A COMPLEX SYSTEM DELETE ALL CODES AND HAVE THE COMPUTER RELEARN ITSELF. IT WORKED. STARTED IT THIS MORNING AND STARTED ALL OVER. BETWEEN THE COMPUTER AND HEATING AND COOLING SYSTEM, THIS CAR IS A CONSTANT HEADACHE NOT TO MENTION I HAVE HAD THIS CAR IN THE REPAIR SHOP MORE THAN I HAVE BEEN ABLE TO DRIVE IT ESPECIALLY SINCE I'M STILL PAYING ON IT.
Mar 22, 2010
I HAVE OWNED MY 2002 BUICK RENDEZVOUS FOR LESS THAN 2 YRS AND I HAVE HAD TO REPLACE 2 WHEEL BEARINGS AND NOW I HAVE BLOWN A HEAD GASKET. LESS THAN A MONTH AGO I HAD TO REPLACE THE ALTERNATOR AND BATTERY. THE DRIVER SIDE WINDOW FELL IN LESS THAN A YR AGO AND I HAVE ELECTRICAL PROBLEMS WITH IT CONSTANTLY. INCLUDING THE ALARM AND SECURITY GOING OFF FOR NO REASON AT ALL. *TR
Mar 05, 2009
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ALL WHEEL DRIVE LIGHT ILLUMINATED AND DISPLAYED DISABLED ON THE INSTRUMENT PANEL. HE WAS INFORMED THAT THERE WAS WATER INTRUSIONS FLOWING FROM UNDER THE CARPET TO THE DRAIN AND FUEL PUMP HARNESS. HE STATED THAT THE ABS HARNESS WAS AFFECTED BY THE CONDENSATION FROM THE AIR CONDITIONER, WHICH IS CAUSING THE FAILURE. THE REPAIR WOULD COST $1,500. THE CONTACT ALSO STATED THAT THE FUEL GAUGE DOES NOT SHOW THE PROPER AMOUNT OF FUEL. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 58,425. UPDATED 08/30/07. *JB
Aug 15, 2007
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
3 complaints
I'VE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT IN JUNE 2005. FIRST IT WAS THE FUEL PUMP/SENDER,THEN CAME THE BRAKES AND TRACTION SYSTEM FAILURE. I'VE MANY CLOSE CALLS, AND HAD TAKEN THE CAR TO A CERTIFIED GM MECHANIC 5-7 TIMES, TO NO AVAIL. I'M STILL DEALING WITH THE BRAKES AND TRACTION SYSTEM FAILURE TIL THIS DAY. I WILL BE GETTING RID OF THIS AS SOON AS I CAN GET IT GOOD ENOUGH TO SALE...I WILL NEVER BUY ANOTHER BUICK AS LONG AS I LIVE. THIS WAS ONE OF THE BIGGEST MISTAKES I'VE MADE. I'VE CALLED THE CUSTOMER SERVICE CENTER IN THE STATES AND THIS IS WHAT THEY HAVE SAID TO ME "SINCE YOU'RE OVERSEAS, THERE'S NOTHING WE CAN DO ABOUT IT, SIR". I'VE SERVED MY COUNTRY AND SM STILL DOING MY PART AS A CIVILIAN. AND I CAN'T GET ANY GOOD SERVICE. WOW!! *TR
Dec 14, 2008
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE AT THE DEALER FOR REGULARLY SCHEDULED MAINTENANCE, THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED NEW BRAKES, ROTORS, AND A BODY CONTROL MODULE. ALL OF THE PARTS WERE REPLACED. MOST RECENTLY, THE AIR CONDITIONER BEGAN BLOWING HOT AIR AND THE DEALER REPLACED THE CORE ASSEMBLY SHROUD VALVE, IN ADDITION TO THE HOSE THAT CONNECTS TO THE SHROUD VALVE. THE AIR CONDITIONING FAILED AGAIN AND THE VEHICLE IS CURRENTLY BACK AT THE DEALER. THE CURRENT MILEAGE WAS 64,352 AND FAILURE MILEAGE WAS 58,468.
Sep 21, 2007
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE BRAKES WERE APPLIED AT 5 MPH, THE VEHICLE SLID AND FELT AS IF IT WERE DRIVING OVER GRAVEL. THE VEHICLE TOOK APPROXIMATELY 5-10 SECONDS TO COMPLETELY STOP. THE ROAD CONDITIONS WERE NOT A FACTOR. THE DEALER REPLACED THE LEFT AND RIGHT WHEEL BEARING AS WELL AS THE CONTROL MODULE. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 68,000. THE CONSUMER STATED HAS ALWAYS HAD OFF AND ON PROBLEMS WITH BRAKES THE PROBLEM BEING IF BRAKES ARE APPLIED UNDER 30 MPH THEY WILL NOT RESPOND THE CAR FEELS AS IF YOU ARE SLIDING. THE CONSUMER STATED THAT THE ANTI LOCK LIGHT COMES ON. THE DEALER STATED AC NOT WORKING PROPERLY. UPDATED 08/28/07 *TR
Aug 07, 2007
SUSPENSION,ENGINE AND ENGINE COOLING
3 complaints
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHEN HE USED THE AIR CONDITIONER. HE TOOK VEHICLE TO DEALER BUT BECAUSE OF THE COSTS, HE DECIDED TO HAVE A FRIEND REPAIR IT. HOWEVER, THE ISSUE STILL OCCURRED. THE OTHER ISSUE WITH THE VEHICLE WAS THAT IT DID NOT GET THE FUEL MILEAGE THAT IT WAS SUPPOSED. HE ALSO NOTICED THAT THE REAR END OF THE VEHICLE WAS MAKING NOISE, A GRUMBLING NOISE TO BE EXACT. HE CHANGED REAR END FLUID BUT COULD STILL HEAR NOISE. THE NOISE WOULD BE HEARD WHEN HE TURNED RIGHT OR LEFT. HE RECEIVED RECALL NOTICES FOR HIS VEHICLE (02V222000, 07V349000, 07E021000) BUT WHEN HE CONSULTED THE DEALER AND MANUFACTURER, HE WAS TOLD VERY CONFLICTING STORIES ABOUT WHETHER THE RECALLS ON HIS VEHICLE EXISTED AND IF THEY HAD BEEN PREVIOUSLY PERFORMED. AT THIS TIME, THE CONTACT DID NOT KNOW IF THE RECALLS COULD AFFECT HIS VEHICLE AND HOW TO GET THE ISSUES REMEDIED. THE CURRENT MILEAGE WAS 112,000 AND FAILURE MILEAGE WAS 107,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08*JB
Jul 31, 2008
WE HAVE A 2002 BUICK RENDEZVOUS AND HAD TO REPLACE THE WHEEL BEARINGS AT ONLY 86K MILES AND NOW THE AIR CONDITIONING CONDENSER HAS FAILED. THESE ARE EXPENSIVE REPAIRS AND THERE SEEM TO BE MANY OF THE SAME COMPLAINTS ON THIS VEHICLE ... BUICK SHOULD FIX THESE AS THEY ARE A COMMON OCCURRENCE! *TR
Jun 28, 2008
GENERAL MOTORS 3.4 LITER ENGINE FAILURE AT 83,000 MILES. FRONT HUB ASSEMBLY FAILURE DRIVER AND PASSENGER SIDE. *TR
Mar 31, 2008
SUSPENSION,ENGINE AND ENGINE COOLING,EQUIPMENT
3 complaints
AIR CONDITIONER WENT OUT AT 41,000 MILES---CAN'T AFFORD TO REPLACE FRONT WHEEL-BEARING WENT OUT AT 80,000---CAN'T AFFORD TO REPLACE INTAKE GASKET BLOWN AT 89,000---CAN'T AFFORD TO REPLACE. *TR
Feb 28, 2008
I PURCHASED MY 2002 BUICK RENDEZVOUS CXL IN EARLY 2003. BY 2004 I HAD TO HAVE THE A/C CONDENSER REPLACED, THE SHOCKS & STRUTS REPLACED AND NUMEROUS PROBLEMS WITH THE A/C. THEN IN SUMMER OF 2006 THE CAR ENGINE STARTED MISFIRING AND THE CAR STALLED OUT WITH SMOKE COMING OUT OF THE HOOD, ETC. HAD IT TOWED TO BUICK, THEY SAID THE ENGINE HAD A LEAK SOMEWHERE AND WATER LEAKED INTO THE OIL...HUH? ANYWAY, OF COURSE EVEN THOUGH I HAD THE EXTENDED WARRANTY, I WAS JUST OUT OF WARRANTY AND THEY REFUSED TO FIX IT. THE OPTION WAS TO REPLACE THE ENGINE FOR $6,000. THIS VEHICLE WAS ALREADY PAID OFF AND WORTH ABOUT $14K PRIOR TO THE ENGINE BLOWING UP. I ENDED UP SELLING IT FOR $3K. IS THIS NORMAL? I THINK NOT. I SUBMITTED MY CASE TO SEVERAL "LAWYER" CLAIMING TO SPECIALIZE IN THIS TYPE OF RIP OFF ACTIVITY BY CAR MANUFACTURERS BUT THEY SAID IT WASN'T WORTH IT TO THEM TO PURSUE IT. MAYBE IF SOMEONE HAD DIED IT WOULD BE WORTH MORE. I WOULD LIKE TO SEE BUICK AT LEAST ADMIT POOR MANUFACTURING AND REFUND ME SOME OF MY MONEY. I TOOK A LOSS OF $11K ON THIS VEHICLE. *JB
Mar 13, 2007
BROUGHT A NEW 2002 BUICK RENDEZVOUS CX FROM A DEALER. AT ABOUT 10,000 MILES THE CAR STARTED HAVING NUMEROUS PROBLEMS THAT WERE BEYOND NORMAL WEAR AND TEAR. STARTING WITH THE ENGINE LIGHT AND OTHER PROBLEMS. THEY WERE REPAIRED UNDER THE WARRANTY. BUT ABOUT 24,000 AND WITHOUT WARRANTY, THE CAR GOT OVERHEATED FOR A 15 MINUTES TRAFFIC JAM. TURNED OUT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED, AND THE AC SENSOR WASN'T WORKING. REPLACED THE FRONT WHEEL BEARING SENSOR. ABOUT 6 MONTHS LATER, THE OTHER WHEEL BEARING NEEDED TO BE REPLACED. JUST ABOUT 1 MONTH AGO AND 35,000 MILES LATER, THE OVERHEATED PROBLEM HAPPENED AGAIN, COMPOUNDED WITH THE A/C LINKAGE, AND THE ABS SENSOR WASN'T WORKING. I PAID $1,200 FOR FIXING THE OVERHEAT PROBLEM AND REPLACING THE ABS SENSOR. I DIDN'T FIX THE AC LINKAGE BECAUSE IT WOULD COST ME ANOTHER $900!! NOW I AM SO WORRY THAT ANOTHER MAJOR PROBLEM GOING TO HAPPEN ANYTIME SOON. I AM SO DISAPPOINTED WITH THIS CAR. I AM HOPING GM WILL ISSUE A RECALL AND STOP CHEATING CONSUMERS. *NM
Jul 03, 2006
VEHICLE SPEED CONTROL
3 complaints
I WAS PARKING MY CAR IN THE PARKING LOT OF A BANK. THE ACCELERATOR STUCK AND MY CAR BUMPED INTO THE POST AT THE END OF THE PARKING SPOT. *LA
Oct 11, 2003
THE CRUISE CONTROL LIGHT ON THE INSTRUMENT PANEL WOULD COME ON AND FLASH WHEN THE VEHICLE WAS NOT IN CRUISE CONTROL (BUT WAS BEING DRIVEN ON THE HIGHWAY). I CHECKED TO SEE IF MAYBE THE CRUISE SWTITCH HAD BEEN LEFT ON; IT HAD NOT BEEN. TURNING THE SWITCH ON AND OFF DID NOTHING -- THE CRUISE DID NOT WORK AND THE LIGHT FLASHED. I CHECKED THE VEHICLE OWNER'S MANUAL AND IT DID NOT STATE THE REASON WHY THIS LIGHT WOULD FLASH -- I HAD TO ASSUME IT WAS DOING SO BECAUSE THE CRUISE WAS BROKEN ON THE VEHICLE. TOOK THE VEHICLE INTO THE DEALER AND SURE ENOUGH, THE CRUISE SWITCH WAS BAD. THE OWNER MANUAL SHOULD HAVE CONTAINED INFORMATION ON WHAT TO DO WHEN THE LIGHT WAS FLASHING.*AK
Aug 29, 2003
VEHICLE ROLLS REARWARD WHEN ACCELERATING ON A SLIGHT INCLINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Dec 20, 2001
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
OVER HEATING FOR NO REASON. SOMETIMES THE FUEL LINE SEEMS CLOGGED OR FULL BUT WILL ACT AS IF IT OUT OF GAS. HAVE CHANGED THE ALTERNATOR AND DISTRIBUTOR AND THE PROBLEM IS STILL OCCURING. WAS TOLD THAT IT WAS A RADIATOR BUT THERE SEEMS TO BE A DEFECT WITH THE FUEL SYSTEM. SOME DAYS IT WILL START TO RUN HOT AND IF YOU KEEP YOYR FOOT ON THE GAS THE HOT TEMP WILL GO DOWN. LEAKING OUT GAS FROM LEFT SIDE AS WELL AS BLOWING OUT WHITE SMOKE AS IF THE ENGINE IS BLOWN BUT I KNOW ITS A GOOD ENGINE. SOME DAYS THE CAR WILL RUN FINE BUT IT SEEMS TO.ME LIKE THE COLD WEATHER CAUSES MATBE SENSOR ISSUES WITH THE FUEL SYSTEM. ALSO THE GAS LIGHT WILL COME ON SPIRATICALLY LIKE WHEN YOU HIT A POT HOLE LIKE THERE IS AN SHORT
Nov 17, 2019
FUEL TANK IS DEFECTIVE, WITH THE CAR IN MOTION AND STATIONARY, WHEN I PUT MORE THAN A HALF TANK, GASOLINE WILL FIND A WAY OUT THE TANK, I ALREADY REPLACED THE FUEL TANK FOR ANOTHER ORIGINAL ONE AND IT WAS GOOD FOR ONLY 3 MONTHS. THE TRACTION SYSTEM WHEN THE CAR IS IN MOTION AND STATIONARY IS ALWAYS GIVING AN ERROR ON THE COMPUTER AND MAKING FUNNY NOISES AND SOMETIMES BRAKES MAKE A NOISE LIKE TA TA TA BECAUSE OF THE TRACTION SYSTEM. BATTERY SYSTEM IS A JOKE I HAD TO REPLACE AND PUT THE BATTERY TERMINALS ON THE TOP BECAUSE CABLES GET DISCONNECTED FROM THE ORIGINAL WAY. I WOULD LIKE TO SEE MORE RECALLS ON THIS CAR, SO MANY PROBLEMS AND MY CAR HAVE A LITTLE OVER 80,000 MILES
Aug 13, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
MY VEHICLE DID NOT HAVE HEAT. I WAS NOT ABLE TO DETERMINE IF IT WAS BLOWING COLD AIR OR NOT BLOWING AT ALL. BEFORE I HAD A CHANCE TO ADDRESS THE HEATING ISSUE, THE VEHICLE RAN HOT AND CONTINUED TO RUN HOT UNTIL A MECHANIC REPLACED THE THERMOSTAT AND THE COOLANT AND CU AT 2/3 SLIT IN THE RUBBER UNDER THE HOOD. IT CAME TO MY ATTENTION THAT THE VEHICLE HAD OVERHEATING PROBLEMS BEFORE IT WAS SOLD TO ME. I HAVE SINCE TRIED TO SELL IT AND FOUND TH ST IT WAS NOT ACCEPTED BY TWO CAR BUYING/SELLING WEBSITES DUE TO PREVIOUS SALVAGE. I PURCHASED FROM A BUY-HERE PAY- HERE. IT STILL HAS OVER HEATING ISSUES AND IT STILL HAS NOT HEAT BLOWING INSIDE. I WANT TO KNOW IF REPAIRS WILL HELP SINCE IT'S REGARDED AS A SALVAGE. IS IT LAWFUL TO SELL A SALVAGED VEHICLE KNOWING THE PURCHASER WAS PUTTING THE CAR ON THE ROAD? I BOUGHT THE CAR IN OHIO AND I LIVE IN NEW YORK.
Mar 22, 2018
VIN [XXX] ON WAY TO LEMON LAW ARBITRATION CONTINUED MALFUNCTION OF COMPUTER COMPONENTS, SECURITY SYSTEM, ELECTRICAL SYSTEM(S) INDEPENDENT DIAGNOSTIC BY CERTIFIED TECHNICIAN REQUESTS VEHICLE TO BE GARAGED NOT DRIVEN DUE TO DANGER. DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 08, 2002
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
WHEN DRIVING THE BUICK RENDEZVOUS 2002 HOME THE BRAKES BEGAN TO NOT RESPOND. AFTER ARRIVING HOME AND DRIVING DOWN OUR DRIVEWAY, THE SUV HAD SMOKE COMING OUT OF THE ENGINE. THE BUICK RENDEZVOUS WAS TURNED OFF BUT CONTINUED TO EXPELLED LARGE AMOUNTS OF SMOKE UNDER THE ENGINE AREA. WITHIN 5 MINUTES THE ENGINE AREA CAUGHT ON FIRE. THE BOZRAH FIRE DEPARTMENT WAS CALLED AND BY THE TIME THEY ARRIVED WITHIN 15 MINUTES OR SO THE ENTIRE VEHICLE WAS ON FIRE.
Aug 01, 2016
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING 35 MPH WHEN THE ANTI THEFT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT A GRINDING NOISE EMITTED FROM THE VEHICLE AFTER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 102,000.
May 16, 2012
ELECTRICAL SYSTEM,ENGINE
2 complaints
I AM A 70 YEAR OLD WOMAN. THIS IS THE LAST CAR MY HUSBAND PURCHASED BEFORE HE LOST HIS BATTLE WITH CANCER IN 2009. HE IS A RETIREE FROM GM. HE LEFT ME WHAT I THOUGHT WAS A GOOD CAR. I WENT OUT TO START TO GO TO MY DAUGHTERS IN ANOTHER TOWN THAT DAY MY CAR WAS DEAD! NO LIGHTS NOTHING. MY SON TOOK ME GOT A BATTERY CAR SEEM TO RUN OKAY THAT EVENING. THE NEXT DAY OR TWO DEAD AGAIN! WELL THIS TIME I HAD TO WAIT A WEEK OR SO FOR HELP! AFTER 5 BATTERIES WE TOOK MY CAR TO THE DEALERSHIP. THEY CHARGED ME LIKE CRAZY FOR DIAGNOSTICS AND CHECKED MY BATTERY, STARTER, AND ALTERNATOR! THEY SAID MY BATTERY WAS BAD! SO 170 DOLLARS FOR THAT THEN MY BREAKS NEEDED DONE MY TIRES NEEDED AIR OR SEALED, LIST OF THINGS. SO OKAY BATTERY DONE CAR RUNNING FIX BREAKS ETC. 2000,00 LATER TWO DAYS LATER CAR IS DEAD! TAKE IT TO DEALERSHIP AGAIN! 1 WEEK LATER NOW THEY SAY MORE TESTING, FIND A MODULE GONE BAD 600.00 MORE! COME GET CAR ITS DEAD! WAIT 2 MORE DAYS! BATTERY AGAIN! GET IT HOME 1 WEEK LATER CAR IS DEAD! HAS TO DEALERSHIP AGAIN! DO YOU SEE THE PATTERN, THIS IS OVER A 2- 3 MONTH PERIOD! COLD COLD WEATHER ONLY! NOW THE NEXT RECURRING PROBLEM! 5 TIMES REPLACING THE AWD HARNESSES AND MISC PARTS! AND SINCE ALL THE TROUBLE AT DEALERSHIP NOW THEY WANT MORE MONEY FOR MORE TEST! THAT THEY SHOULD HAVE ALREADY DONE! DAY 1! AND NOW MY CLUSTER BEHIND MY DASH IS BAD AND MY CHECK ENGINE LIGHT HAS COME BACK ON! PLEASE HELP ME! THANKS *TR
Mar 02, 2014
MAIN COMPUTER FAILED AND HAS BEEN DISPLAYING "ERROR" FOR YRS. THE EXACT MILEAGE IS UNKNOWN. LEAKING GASKETS AND INTAKE VALVE. THE MOST CURRENT ISSUE IS THE LEAKING GAS TANK. THE GAUGE IS ALSO WRONG. THE SMELL OF GAS IS NAUSEATING. THERE IS A RECALL FOR THIS ISSUE, BUT NOT MY VIN. GM COULDN'T POSSIBLY CARE LESS AND IT INFURIATES ME THAT THE GOVERNMENT BAILED THEM OUT. I WILL NEVER BUY GM AGAIN!! FORTUNATELY FOR THEM, I LIVE IN A STATE WHERE THERE IS TORT REFORM AND CAN'T GET IN ON THE CLASS ACTION LAWSUIT. I HAVE ALSO SPENT LOTS OF $ ON THIS LEMON AND CAN'T AFFORD TO FIX IT OR REPLACE IT. HOPEFULLY I WON'T CATCH FIRE OR BLOW UP! IT'S NO WONDER WHY MOST PEOPLE BUY FOREIGN CARS, THEY ARE MADE BETTER!!! I WILL BE CONTACTING AN ATTY. TO PURSUE A SUIT AGAINST THEM AS AN INDIVIDUAL. THEY CAN ALSO EXPECT COMPLAINTS ON EVERY AVENUE I CAN FIND. I ALSO CALL THEM RELENTLESSLY AND MAKE SURE THEY RECORD ALL MY COMPLAINTS AND CONCERNS. BEST OF LUCK TO ALL....SO UNFORTUNATE. *TR
Sep 08, 2012
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
CAR IS RELUCTANT TO MOVE AT LOW SPEEDS (25/30 MPH). GEAR MOVES VERY RELUCTANTLY INTO HIGHER GEAR. HEAR LOUD CLUTTERING NOISES FROM GEAR BOX, METALS GRINDING AGAINST EACH OTHER. THIS CAUSES SLOWING THE TRAFFIC AND FEEL AS IF SOMEONE WILL HIT ME FROM BEHIND. FEEL UNSAFE TO DRIVE. SAFETY ISSUE. *TR
Oct 22, 2013
WHILE DRIVING ON HIGHWAY AT 65MPH VEHICLE WOULD NOT ACCELERATE AND CAR SLOWED DOWN. DEALER CONTACTED, SAID IT WAS CAUSED BY TRANSMISSION SHAFT PUMP HAVING A DEFECT. *AK
Apr 12, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EQUIPMENT
2 complaints
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE FUEL SYSTEM, AIR CONDITIONING AND THE ENGINE FAILED. THE FUEL GAUGE WOULD NOT INDICATE WHEN THE FUEL TANK WAS FULL OR EMPTY. THE AIR CONDITIONING WOULD NOT BLOW COOL AIR AND THE ENGINE WAS EXHIBITING AN ABNORMAL KNOCKING NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,794.
Apr 11, 2012
MY CAR HAS A GAS LEAK FROM THE FUEL TANK. THE INTAKE MANIFOLD GASKETS ARE LEAKING. I HAVE AN MUSTY ODOR IN THE CAR ALONG WITH GAS SMELL. THE AIR CONDITION FAILED LAST WEEK DUE TO WHAT I FIND OUT NOW IS A KNOWN ISSUE. THE GASKET FAILURE IS A KNOWN ISSUE THE FUEL TANK IS A KNOWN ISSUE. HOW CAN YOU ALLOW A MANUFACTURER GET AWAY WITH THIS. *TR
Sep 19, 2007
EXTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD SPORADICALLY FAIL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 98,000.
Jan 30, 2012
WE OWN A BUICK RENDEVOUS. IT HAS RUNNING LIGHTS THAT ARE ON ALL THE TIME THE PROBLEM IS THAT YOU HAVE NO TAIL LIGHTS WITH THE RUNNING LIGHTS ON. SO IF YOU GET IN TO A RAIN STORM WHERE YOU ARE REQUIRED BY LAW TO HAVE YOUR "HEADLIGHTS" ON IT GIVES A FALSE SENSE OF SECURITY THAT THEY ARE ALREADY ON. BUT UNLESS IT'S DARK ENOUGH FOR THE ACTUAL HEADLIGHTS TO COME ON YOU HAVE NO TAILLIGHTS. THIS IS DANGEROUS TO BOTH YOU AND THE CARS AROUND YOU.*AK
Oct 27, 2004
AIR BAGS,SEAT BELTS
2 complaints
ON MAY 31,2011, WE WERE TRAVELING ON HIGHWAY 82, IN NAHUNTA, GA. AND A CAR PULLED OUT IN FRONT OF ME AND WE CRASHED AT APPROXIMATELY 35 MPH. THERE WERE TOW PEOPLE IN THE FRONT AND ONE PERSON IN THE BACK. THE SHOULDER HARNESSES DID NOT LOCK AND I HIT THE STEERING WHEEL, MY WIFE HIT THE DASH WITH HER FACE AND MY DAUGHTER WAS THROWN ABOUT IN THE BACK SEAT INJURING HER LEG AND HER SHOULDER SHE HAD JUST BEEN RELEASED FROM HAVING SURGERY ON. I HAVE AN APPOINTMENT ON WEDNESDAY JUNE 29, 2011 TO HAVE IT REPAIRED IN WAYX, GA. *TR
Jun 24, 2011
FOLLOWING A HEAD-ON COLLISION AT APPROXIMATELY 20 MPH, THE FRONTAL AIRBAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT TIGHTEN INSTANTLY WHICH CAUSED SEVERE INJURY TO BOTH DRIVER (BROKEN SHOULDER) AND PASSENGER (INTERNAL CHEST INJURY). *NM
Nov 03, 2005
WHEELS
2 complaints
BOTH THE LEFT AND RIGHT AXLE BEARING AND HUB ASSEMBLY FAILED IN THE FIRST 10K MILES OF OWNERSHIP. BUICK REFUSED TO HONOR THE WARRANTY OF THESE PARTS. AS A RESULT, I PAID $1400 FOR THE REPAIR ON THESE PARTS. *TR
Mar 08, 2011
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE REAR KNUCKLE BOLTS CAN BECOME LOOSE AND CAUSE THE WHEELS TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED. THEY STATED THAT THE VEHICLE WAS DANGEROUS TO DRIVE IN THAT CONDITION. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 91,000.
Dec 22, 2008
FUEL SYSTEM, GASOLINE,EQUIPMENT
2 complaints
2002 BUICK RENDEZVOUS WITH LEAKING GAS TANK NOT BEING COVERED UNDER RECALL BY GM #06230. *TR
Sep 08, 2010
I HAVE 35,000 MILES ON MY 2002 BUICK RENDEZVOUS AND I AM HAVING THE SECOND FUEL PUMP INSTALLED. THE CAR STALLED OUT WHILE TRAVELING DOWN A BUSY ROAD WITH NO BREAKDOWN LANES. THE BRAKES AND STEARING WERE MINIMAL CREATING A DANGEROUS SITUATION.
Aug 06, 2003
SUSPENSION,FUEL SYSTEM, GASOLINE
2 complaints
BUICK RENDEZVOUS 2002 MODEL CX FWD FUEL LEAKING WHERE FILLER NECK ATTACHES TO GAS TANK. REAR SPRING BROKEN; VEHICLE NOT USED FOR TOWING OR HEAVY LOADS. *TR
Sep 05, 2010
BOUGHT A USED 2002 RENDEZVOUS IN DECEMBER OF LAST YEAR. FIRST MONTH OF OWNERSHIP, OIL LIGHT ON. TOOK TO PENNZOIL. OIL CHANGED. TWO WEEKS LATER, LOW OIL LIGHT ON. TOOK BACK. LOW ON OIL. TOOK TO GARAGE, SAYS IT'S LEAKING FROM AROUND THE TRASNSFER CASE (THEY THINK) AND CAN'T FIX IT. NOW BIG PROBLEM: TRAVELING TO AN APPOINTMENT. HAD JUST FILLED GAS TANK ABOUT 30 MILES BEFORE, LOW FUEL LIGHT CAME ON. FUEL GAUGE WENT TO EMPTY. STARTED SURGING AND IDLING SO FAST IT COULD DRIVE ITSELF. JUST QUIT AT 60 MILES AN HOUR IN THE MIDDLE OF THE ROAD. CAUSED A SLIGHT FENDER BENDER, BUT NO ONE WAS HURT. EVERYONE AGREED IT WAS OK NOT TO CALL THE POLICE FOR A REPORT. (MISTAKE) CALLED ONSTAR. THEY SAID SOMETHING ABOUT A RELAY GETTING TOO HOT, PROBABLY CAUSING PART OF THE PROBLEM, BUT NOT ALL OF IT. HAD IT CHECKED OUT BY A MECHANIC FRIEND. RELATED HE HAD NO IDEA WHAT IS CAUSING THE PROBLEM. HUSBAND TOOK IT OUT A FEW DAYS LATER TO SEE IF IT WAS ACTING ANY BETTER, DROVE JUST FINE AND THEN DID THE SAME THING. QUIT IN THE MIDDLE OF THE ROAD. WILL HAVE TO TAKE IT TO THE DEALERSHIP, BUT HAVE NO MONEY. STRETCHED OUR BUDGET TO BUY RELIABLE TRANSPORTATION FOR OUR FAMILY. WAS TOLD BUICK WAS A RELIABLE AUTOMOBILE. HAS TURNED OUT TO BE THE WORST WE'VE EVER OWNED. ALSO, HAVE HAD TO HAVE THE WHEEL BEARINGS CHANGED TWICE, AND WE'VE ONLY HAD IT SINCE DECEMBER. MECHANIC SAYS IT'S A CHRONIC PROBLEM WITH RENDEZVOUS. THE ONES WE GOT TO REPLACE THE BAD ONES WERE EVEN BAD. HAVE NO IDEA WHERE TO TURN. IT IS UNSAFE! I HAVE NO WAY TO TRANSPORT MY CHILDREN WITHOUT TAKING OUR TWO SMALLER CARS EVERYWHERE. I WOULD APPPRECIATE ANY ASSISTANCE YOU COULD PROVIDE. THANKS AND HAVE A BLESSED DAY! *JB
Oct 14, 2005
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
WHILE TRAVELING HOME FOR SPRING BREAK. MY 2002 BUICK RENDEZVOUS EXPERIENCED ELECTRICAL PROBLEMS AND STALLED ON THE HIGHWAY. I PURCHASED THIS VEHICLE IN DECEMBER 2008 AND IT IS STILL UNDER WARRANTY. I HAD THE VEHICLE TOWED FROM STOCKTON CA TO TRACY CA WHERE IT REMAINS AWAITING A SERVICE AUTHORIZATION TO BE FIXED FROM MY CONTRACT HOLDER. THE MECHANIC AT THE TRACY DEALERSHIP STATED THE BATTERY WAS DEAD, THE OIL WAS VERY LOW AND THAT THE ENGINE HAD INTERNAL PROBLEMS THAT WOULD REQUIRE HIM TO DISMANTLE OR REPLACE THE ENGINE. THIS PARTICULAR VEHICLE IS LISTED IN MANY COMPLAINTS IN THE DATA BASE HERE AND HAS SERIOUS MECHANICAL / ELECTRICAL ISSUES. TO DATE MARCH 29, 2009 I AM AWAITING SERVICE AND A RESOLUTION. NOTHING HAS BEEN DONE TO CORRECT THE ISSUE TO DATE. *TR
Mar 29, 2009
I HAVE A 2002 BUICK RENDEZVOUS AND I BELIEVE IT SHOULD BE RECALLED. WE HAVE HAD MANY PROBLEMS WITH THIS CAR! ON TOP OF OUR 400 DOLLAR A MONTH CAR PAYMENT WE CAN NOT AFFORD TO REPLACE ALL OF THESE PROBLEMS. OUR AC CONDENSER AND BLOWER DO NOT WORK PROPERLY. IN FACT ONLY THE TWO HIGHEST SETTINGS OF THE HEATER WORK ON OUR CAR. SO IT'S GREAT DRIVING HOURS TO CHRISTMAS KNOWING THAT OUR THREE YOUNG DAUGHTERS WILL EITHER BE FREEZING OR SWEATING. NEXT THE WHEEL BEARINGS WENT. THAT WAS GOING TO BE A VERY COSTLY REPAIR. WE PURCHASED A WHEEL BEARING AT STURDEVANTS TO HELP US SAVE MONEY. THEN WHEN THAT DIDN'T FIX THE PROBLEM WE BROUGHT IT INTO THE BUICK DEALERSHIP AGAIN. ONLY THEN DID THEY TELL US THAT THEY WERE RECALLED AND REPLACED THEM FOR FREE. THE 150 WE SPENT PERSONALLY TO BUY THE WHEEL BEARING? TOO BAD GM SAID. THE ELECTRICAL UNIT DOES NOT WORK PROPERLY. THE CAR WILL LOSE POWER OR NOT START AT ALL SOMETIMES LIKE THE BATTERY IS DEAD, BUT THEN IT WILL WORK FINE 20 MINUTES LATER. MY KIDS LOVE SITTING IN A COLD CAR WHEN IT'S 20 BELOW ZERO HERE IN SOUTH DAKOTA FOR 20 MINUTES UNTIL OUR CAR DECIDES TO START. THIS IS GREAT FOR THE 8 MONTH OLD BABY. A SMALL GUST OF WIND HIT OUR CAR DOOR WHEN WE WERE GETTING OUT AND NOW THE WHOLE DARN THING IS OFF IT'S TRACK AND RUINING THE FRONT PANEL OF OUR CAR. WE CAN BARELY GET THE DOOR OPEN AT ALL. ANOTHER REPAIR WE CAN NOT AFFORD. EVERY SPARE DOLLAR THAT WE HAVE GETS PUT INTO THIS [XXX] CAR. WE PAY 400 DOLLARS A MONTH IN CAR PAYMENTS AND THE REST OF OUR MONEY FIXING IT. TOO BAD FOR MY DAUGHTERS THAT WE CAN'T AFFORD TO PUT MONEY IN THEIR COLLEGE FUND UNTIL WE GET A RELIABLE CAR. ONLY 3 MORE YEARS LEFT ON OUR LOAN. WONDER IF THE WHOLE [XXX] THING WILL BLOW UP BEFORE WE GET IT PAID OFF. WE'VE ONLY OWNED IT 7 MONTHS!!!!!!*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 05, 2007
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
CAR JUST SHUTS OFF WILL NOT START FOR 15 MIN. THEN RUNS RUFF AFTER 30 MIN WILL START AND RUN FINE UP TO A WEEK OR A MONTH NO WILL NOT RUN AT ALL. IT IS THE WIRING FROM BCM TO FUEL TANK AND NOW BCM IS BAD READING SOME FOREIGN LANGUAGE ALSO SMELL GAS AFTER FILL UP. *TR
Mar 16, 2009
ON OCCASIONS MY RENDEZVOUS WOULD MAKE A SPUTTERING SOUND WHEN I WOULD TURN IT OFF, THEN LIGHTS AND RADIO WOULD TURN OFF IMMEDIATELY, INSTEAD OF THE UPON OPENING THE DOOR. THIS HAS HAPPEN SEVERAL TIMES. DEALERS EXPLAINED NOT TO WORRY ABOUT THE PROBLEM. ANTI LOCK BRAKE LIGHT CAME ON 3 DAYS AGO, IT WENT OUT THEN CAME BACK ON AGAIN. AFTER STARTING THE VEHICLE NORMALLY THIS MORNING AND DRIVING APPRX 2 1/2 MILES, I TURNED THE VEHICLE OFF. IMMEDIATELY MY 2002 RENDEZVOUS DOORS LOCKS ARE AUTOMATICALLY ENGAGING ITSELF IN THE UNLOCK MODE; THE DOORS WILL NOT LOCK WITH OR WITHOUT MANUAL CONTROL; THE LIGHTS ARE CONSTANTLY FLASHING; THE RADIO IS LOCKED OUT. IT WOULD NOT ALLOW ME TO START IT AT ALL. AFTER WAITING APPRX 30MINS AND REMOVING THE FUSE FOR THE DOOR LOCK IT STARTED. BUT ONCE THE FUSE IS PLACED BACK IN IT BEGIN TO HAVE THE SAME PROBLEM. THIS PROBLEM CONTINUES SINCE 7:45AM TIME NOW APPROX 4:20PM CALLED A FEW DEALERS WHO WANTS TO CHARGE $90 PER HR TO LOOK AT THE VEHICLE, UNFORTUNATELY I DON'T HAVE THE FUNDS. I'VE BEEN TREATED LIKE LIKE AN IDIOT WHEN I TAKE MY VEHICLE IN FOR SERVICE BY A BUICK DEALER. ED RINKE IN CENTERLINE, MI, REFUSED TO EVEN LOOK AT MY VEHICLE REGARDING THE FUEL TANK RECALL. I DON'T WANT TO PAY HUNDREDS OF $ FOR A MINOR REPAIR OR AN MALFUNCTION BY THE MANUFACTURER. THIS VEHICLE WAS PURCHASE IN 2005 W 63,000 AND NOW HAS APPRX 101,000 MILES. *TR
Feb 27, 2008
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
MANIFOLD LEAK/ ELECTRICAL. *TR
Jul 19, 2008
WHILE DRIVING INSTRUCTION PANEL LIGHTS GO OUT, LOSES ALL POWER IN VEHICLE. WHEN SYSTEM IS OUT IT IS EASY FOR VEHICLE TO SHIFT INTO NEUTRAL GEAR WITHOUT APPLYING BRAKES. LOST CONTROL, AND VEHICLE WENT OVER HILL.*AK
Jun 20, 2002
STEERING,EQUIPMENT
2 complaints
AIR CONDITION NOT WORKING PROPERLY, TOOK TO A DEALER AND FOUND A/C CONDENSER DEFECTIVE. DEALER REPLACED CONDENSER. FRONT PASSENGER SIDE TIRE MAKING A GRATING SOUND WHEN MAKING A SHARP TURN, TOOK TO DEALER, AND FOUND PASSENGER SIDE TIE ROD DEFECTIVE IT WAS REPLACED 1 YEAR AND 6 MONTHS AGO. THE PROBLEM HAS RECURRED. *AK
Jul 07, 2007
36,200 MILES STEERING NOISE. BOTH FRONT WHEEL BEARINGS HAD TO BE REPLACED. ALSO HAS A PROBLEM WITH A REAR PUMP THAT HAS NOT BEEN REPAIRED. 36,400 MILES A/C QUIT AND WAS REPAIRED UNDER EXTENDED WARRANTY PURCHASED THROUGH OUTSIDE COMPANY. ALSO FOUND BOTH CV BOOTS LEAKING WHICH AREN'T COVERED.
Jul 07, 2005
SEATS
2 complaints
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE BACKING OUT OF THE DRIVEWAY AT 22 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE REAR SEAT BECAME UNHINGED AT THE TIME OF IMPACT. THE CONTACT AND ANOTHER PASSENGER WERE INJURED. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE MECHANIC COULD NOT DIAGNOSE THE CAUSE OF THE SEAT FAILURE. THE VEHICLE IS UNABLE TO BE DRIVEN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,331.
Jul 05, 2007
WHILE DRIVING AND WHENEVER CONSUMER DEPRESSED THE BRAKES DRIVER'S SIDE SEAT SLID UP OR BACK. DEALER CLAIMED THAT THE SEAT WAS DESIGNED TO DO THAT.*AK
Oct 08, 2003
PARKING BRAKE
2 complaints
PARKING BRAKE ADJUSTERS FROZE, ALLOWING PARKING BRAKE TO BECOME NON-FUNCTIONAL. VEHICLE FAILED STATE SAFETY INSPECTION AS A RESULT OF THIS DEFECT. *NM
Dec 17, 2005
PARKING BRAKE GOES TO THE FLOOR. DOES NOT HOLD THE CAR. HAS BEEN FIXED AT LEAST 6 TIMES.*AK
Apr 25, 2005
POWER TRAIN,EQUIPMENT
2 complaints
HAD MY LOCAL MECHANIC REPLACE REAR BRAKES. STILL GETTING NOISE FROM REAR WHEELS, TOOK IT TO BUICK DEALERSHIP TO INVESTIGATE. THEY ADJUSTED BRAKES AND THEY FAILED WITHIN A WEEK. I WAS THEN CHARGED $1000 PLUS A $400 RENTAL CAR BILL WHILE THEY "FIXED THE BRAKES." AFTER GETTING MY CAR BACK IT WAS STILL "WHIRRING", TURNS OUT THE PROBLEM WAS A HUB BEARING FAILURE ON ALL FOUR TIRES.
Jun 02, 2005
AFTER REGULAR MAINTENANCE AND WITH NO WARNING THE CAR STARTED MAKING METALLIC NOISE IN FIRST GEAR AND REVERSE. NOISE DISAPPEARED IN SECOND GEAR. THE CONDENSER FOR THE AIR CONDITIONING FAILED. THE CAR HAS 44,600 MILES (MOST ARE HIGHWAY MILES). *JB THE DEALER HAS AGREED TO "SPLIT" THE ESTIMATED $4,576.
Aug 17, 2004
SUSPENSION,POWER TRAIN
2 complaints
WHILE DRIVING 65 MPH VEHICLE SUDDENLY LOST POWER, WAS NOT ABLE TO SHIFT ANY GEARS. MANAGED TO PULL OVER TO SIDE OF ROAD. VEHICLE WAS TOWED TO DEALERSHIP, AND THE MECHANIC SAID THAT PROBLEM WAS HAD TO WITH THE TRANSMISSION. *AK THE TRANSMISSION BEGAN TO SLIP AND MAKE NOISE WHILE DRIVING. THE VEHICLE WAS TOWED AND REPAIRED. ONE WEEK LATER THE TRANSMISSION SUDDENLY FAILED WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY OVERHAULED THE TRANSMISSION. THE CONSUMER HAS NOT FAITH IN THE TRANSMISSION. THE FRONT LEFT AND RIGHT BEARING SEPARATED OCCASIONALLY. *PH *NLM
Oct 12, 2003
1ST TIME/REAR DIFFERENTIAL LEAK OVER 1-1/2 QUARTS OF REAR DIFF.GEAR OIL ALL OVER DRIVEWAY. DEALER REPLACED WITH COMPLETE NEW REAR HOUSING ASSY. 571 MILES LATER, WHICH WAS 05-20-02 REAR DIFF. LEAKING AGAIN. CAR IS AT DEALER, AND I CALLED GENERAL MOTORS, THEY ARE LOOKING INTO THE PROBLEM. I DON'T WANT THE CAR BACK. CALIF. HAS LEMON LAW 2 TIMES FOR SAME REPAIR, WHICH COULD CAUSE BODILY HARM OR DEATH WE ARE TO GET ANOTHER CAR. IF THE REAR END LOCKS UP AT 65 MPH AND I LIVE THRU IT THERE WILL BE A MAJOR LAW SUIT. I DON'T UNDERSTAND THE PROMBLEM WITH CHANGING ME OUT OF THAT LEMON, INTO ANOTHER BUICK RENDEZVOUS. PLEASE E-MAIL ME WITH ANY INFO. YOU HAVE ON THIS.
May 22, 2002
LATCHES/LOCKS/LINKAGES
2 complaints
BUICK RENDEVOUS - 2002REAR LIFTGATE CAN BE INADVERTENTLY OPENED BY DEPRESSING EITHER THE KEY FOB BUTTON OR THE DASH BOARD BUTTON WHILE THE CAR IS IN PARK.THE CAR CAN BE PLACED IN DRIVE AND DRIVEN, AND THE DASH BOARD WARNING INDICATOR DOES NOT ILLUMINATE, WARNING THE DRIVER THAT THE GATE IS AJAR. WHILE I HAVEN'T INVESTIGATED THIS, THE SENSOR IS PROBABLY A PLUNGER OR PRESSURE SENSOR. THE GATE IS HEAVY ENOUGH, EVEN WHEN UNLOCKED, THAT THE SENSOR DOES NOT ACTIVATE ON UNLOCKING. AS THE CAR IS DRIVEN, THE GATE MOVES AND THE SENSOR COMES ON. THERE IS A POSSIBLITY THAT A CAR'S LOAD OR PASSENGERS COULD BE EJECTED FROM THIS UNLOCKED LIFT GATE WHILE THE CAR IS IN OPERATION. WE HAVE INADVERTENTLY ACTIVATED THE UNLOCKING MECHANISM THREE TIMES, HAVE PULLED OFF THE ROAD AND SECURED THE GATE WITHOUT INCIDENT. THE REMEDY WOULD INVOLVE HAVING THE SENSOR LINKED TO THE LOCKING MECHANISM SO THAT ANY TIME IT IS UNLOCKED, THE DRIVER IS AWARE OF THE ISSUE.*AK
Jul 01, 2003
VEHICLE DRIVER-SIDE DOOR HINGE, AND DOOR AND FRONT BODY PANEL EDGES, WERE BENT BY ONLY A SMALL AMOUNT OF WIND PUSHING DOOR FORWARD. TWO ATTEMPTS BY DEALER TO RESET THE DOOR, INCLUDING A NEW HINGE, HAVE FAILED TO RETURN THE DOOR AND WINDOW TO ORIGINAL POSITION AGAINST THE DOOR SEAL, RESULTING IN A CONSTANT WIND NOISE WHICH IS VERY ANNOYING. HINGE OR DOOR FRAME TO WHICH IT IS ATTACHED APPEAR TO BE INSUFFICIENT IN STRENGTH. EVERY TIME THE DOOR IS OPENED FULLY THE HINGE CAN BE SEEN TO BEND AWAY FROM THE STRUCTURE TO WHICH IT IS ATTACHED IN THE DOOR FRAME. DOOR ALSO DOES NOT SEEM TO HAVE A "STOP" TO PREVENT REOCCURENCE OF THIS PROBLEM. GM DOES NOT SEEM TO HAVE A RETROFIT PROGRAM IN PLACE TO REPLACE THE HINGE OR DOOR FRAME.
May 05, 2003
STRUCTURE,SEATS
2 complaints
THE TAILGATE HATCH OPENED WHILE BEING DRIVEN. THE DEALER STATED THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER REQUESTED A REPLACEMENT VEHICLE OR A BUY BACK. THE LEFT FRONT DOOR HAD A WINDING SOUND, CAN SEE A GAP, AND DID NOT OPEN PROPERLY. THE HINGES WERE ADJUSTED. THE HEATED SEAT WAS INOPERATIVE. THE REAR HATCH LIGHT HAD COME ON WHEN GOING OVER BUMPY ROADS, AND THE REAR HATCH SWITCH WAS STICKING. THE REAR HATCH SWITCH WAS REPLACED, AND THE LIFTGATE LOCK ASSEMBLY WAS REPLACED. SCC
Mar 25, 2003
THIS VEHICLE WAS STRUCK ON THE SIDE AT THE LEFT REAR QUARTER PANEL, AS A RESULT THE RIGHT RAR SEAT COLLAPSED RESULTING IN THE OCCUPANT SUTAINING SERIOUS INTERNAL INURIES, THE REAR LIFTGATE LATCH REMAINED ENGAGED BUT SEPARATED FROM THE BODY (TORN FROM FIBERGLASS) RESULTING IN OCCUPANT EJECTION. NLM
Jul 16, 2002
SERVICE BRAKES,ENGINE
1 complaint
THE VEHICLE WAS RUNNING FOR 45 MINUTES ON TWO-LANE PAVED COUNTRY ROADS. I DROVE THE FIRST 15 MINUTES, WITH ONE OF MY SONS DRIVING THE OTHER 30 MINUTES WHILE I WAS A FRONT SEAT PASSENGER. WE PULLED INTO A PARKING LOT AND SWITCHED DRIVERS SO ANOTHER SON COULD BEGIN A DRIVING LESSON WITH ME. WHEN HE BEGAN TO BACK OUT OF THE PARKING SPACE HE SAID THAT THE BRAKES DID NOT FEEL RIGHT AND NOTICED WHAT I THOUGHT WAS STEAM COMING FROM UNDER THE HOOD. I TOLD HIM TO PULL BACK INTO THE PARKING SPACE AND RELEASE THE HOOD SO I COULD CHECK FOR AN OVERHEATING ENGINE, EVEN THOUGH THERE WERE NO WARNING LIGHTS ON THE DASHBOARD AND THE TEMPERATURE GAUGE WAS IN THE CENTER OF THE VISIBLE RANGE. WHEN I OPENED THE HOOD I SAW A SIX-INCH WIDE AREA OF FLAMES TO THE RIGHT OF THE ALTERNATOR. I TOLD MY SONS TO GET OUT OF THE VEHICLE AND ASKED ONE OF THEM TO CALL 911 ON HIS CELLPHONE AND THE OTHER TO GO TO THE NEAREST BUILDING, ABOUT 75 YARDS AWAY, AND LOOK FOR A FIRE EXTINGUISHER. IN THE MEANTIME, I OPENED THE REAR VEHICLE HATCH TO LOOK FOR SOMETHING I COULD USE TO PUT OUT THE FIRE. FINDING NOTHING USEFUL, I RAN TO THE BUILDING MY FIRST SON HAD APPROACHED FOR A FIRE EXTINGUISHER AND FOUND HIM INSIDE THE OUTER DOOR OF A LOCKED LOBBY AREA. WE BOTH RAN TO THE NEXT BUILDING ABOUT 100 YARDS AWAY WHERE WE LOCATED A FIRE EXTINGUISHER AND RETURNED TO THE VEHICLE. I ESTIMATE THIS TOOK LESS THAN FIVE MINUTES. WHEN WE RETURNED TO THE VEHICLE THE FLAMES WERE ABOUT TWELVE INCHES WIDE, STILL ONLY TO THE RIGHT OF THE ALTERNATOR. I WAS ABLE TO QUICKLY PUT OUT THE FIRE, BUT HAD TO AIM MUCH DEEPER INTO THE ENGINE COMPARTMENT THAN THE VISIBLE FLAME AREA TO STOP ALL FLAMES. WHEN THE DEALER LATER CHECKED THE VEHICLE I WAS TOLD IT APPEARED THAT A RUPTURED BRAKE LINE HAD SPRAYED BRAKE FLUID ON THE EXHAUST MANIFOLD AND STARTED THE FIRE. THERE HAD BEEN NO PRIOR LEAKS OR BRAKE ISSUES OBSERVED.
Sep 03, 2016
WHEELS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
OIL AND ANTI FREEZE LEAKING VALVE COVER GASKET NEEDS TO BE REPLACED. AND ALSO THE WHEEL HUB AND THE VEHICLE IS CURRENTLY RUNNING HOT
Aug 20, 2016
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE VEHICLE FILLED WITH SMOKE FROM THE FRONT INTERIOR VENTS. THE CONTACT IMMEDIATELY TURNED THE IGNITION OFF AND VACATED THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR CAUGHT FIRE. THE WIRE HARNESS FROM THE FUSE BOX TO THE FIREWALL WAS REPLACED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THERE WAS A RECALL, BUT THE VIN WAS EXCLUDED. THE DETAILS OF THE RECALL WERE NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Jun 29, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
DRIVING DOWN THE ROAD OVER HEAT LIGHT COMES ON TRIED EVERYTHING TOOK TO SERVICE AND HEAD CASKETS NEED REPLACED! 28 DAYS AFTER PURCHASING A USED AS IS VEHICLE!EVERYTHING I HAD TO PURCHASE A JUNK.LOOKS GOOD ON THE OUTSIDE AND RUN GOOD FOR FIRST FEW WEEKS EVEN TOOK TO MIDAS BEFORE PURCHASING ALL THE FIXES ALL VERY WELL HIDDEN.
Dec 07, 2015
WHEELS,SERVICE BRAKES
1 complaint
MY ALL WHEEL DRIVE & ANTI- LOCK BRAKES HAVE GONE OUT. THIS COULD PROVE VERY DANGEROUS BECAUSE WE LIVE IN AN AREA OF VERY HARSH WINTERS
Sep 07, 2015
AIR BAGS,SERVICE BRAKES
1 complaint
CAR STOPPED IN FRONT OF ME, WAS ROOM TO STOP IN TIME, HOWEVER ABS SYSTEM KICKED IN & PREVENTED VEHICLE FROM STOPPING - IT ONLY SLOWED IT DOWN. ROAD WAS CLEAR & DRY, NO NEED FOR ABS BRAKES. BRAKE PADS & REAR ROTORS WERE LESS THAN 3 WEEKS OLD & FRONT TIRES WERE ONLY 3 DAYS OLD AT TIME OF ACCIDENT. TESTED BRAKES BY REMOVING ABS FUSE & CAR STOPS GREAT - FAULT IN ABS SYSTEM. ALSO, AIR BAGS DID NOT DEPLOY, BUT AIR BAG WARNING LIGHT ON DASH CAME ON SOLID RED & STAYS ON AT ALL TIMES NOW. ACCIDENT WAS CAUSED BY ABS SYSTEM IMPROPER SETUP OR MANUFACTURER. *TR
Oct 27, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
5 MINUTES AFTER BEING ON THE HIGHWAY AT 70 MILES PER HOUR THE VEHICLE STARTED DROPPING SPEED AND MESSAGE CENTER STARTED SHOWING LOW BATTERY, LIGHTS PROBLEM, SERVICE ENGINE SOON, BRAKE FLUID LOW, WINDSHIELD WIPER FLUID LOW, LOW TIRE PRESSURE, SECURITY SERVICE. ALSO, WHEN I COME TO A STOP THE ENGINE SHUTS OFF BY ITSELF AS A LOW POWER, FEW MINUTES LATER, STARTS BACK UP AND CAN KEEP DRIVING BUT HITTING THE GAS PEDAL AND RELEASING IT AFTER A FEW SECONDS AT A TIME TO RECHARGE THE BATTERY SO IT WOULD NOT SHUT OFF AGAIN. ALSO, AFTER THIS HAPPENED THE EMERGENCY LIGHTS BEGAN TO COME ON AND OFF BY THEMSELVES. TOOK TO A MECHANIC TO HAVE IT SERVICED THEY SAID TO REPLACE THE BATTERY AND ALTERNATOR AND IF PROBLEMS CONTINUED THE STARTER. FEW MONTHS LATER AFTER REPLACING THESE PARTS, IT STARTED GIVING ME PROBLEMS WITH LOW FAN AS IF THE RELAYS WERE BAD BUT THEY ARE IN GOOD CONDITION, LOW BATTERY FUEL AND HAD TO BE CHANGED AGAIN BECAUSE THE BATTERY WAS NOT RETAINING CHARGE. THE VEHICLE STILL HAS ALL THE MESSAGES IN THE MESSAGE CENTER, THEY NEVER WENT AWAY. THEN WITHIN THE LAST MONTH I WANTED TO HAVE THE RADIO REPLACED, BUT I FOUND OUT THE SPEAKERS HAVE POWER COMING STRAIGHT FROM THE BATTERY TO THE RADIO THAT CAUSES IT TO OVERHEAT AND MAKES STATIC WHEN THE RADIO IS ON WHILE DRIVING. ALSO, THE NEUTRAL SAFETY SWITCH FOR THE IGNITION KEY GOT BURNED SO NOW IT IS NOT WORKING BUT STILL HAS ALLOWED FOR THE CAR TO TURN ON AND OFF AND DRY. A WEEK AGO, 04/28/14 THE VEHICLE HAS BEEN SHOWING AN ERROR MESSAGE IN THE MESSAGE CENTER, EVERY LIGHT POSSIBLE IN THE MESSAGE CENTER ABOUT THE SERVICES THAT NEED TO BE DONE COME ON, WHICH I ASSUME NOW IS THE BODY CONTROL MODULE THAT HAS GONE BAD. MOST FREQUENT MESSAGE IS SECURITY. GAS GAUGE GOES UP AND DOWN AND NEVER GIVES AN ACCURATE READING OF HOW MUCH IS IN THE VEHICLE. *TR
May 08, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
HAD BATTERY REPLACED DURING ROUTINE MAINTENANCE. AFTER TWO DAYS THE CAR WOULD NOT START BATTERY WAS DEAD. AFTER THE 3RD BATTERY WE TOOK THE CAT TO THE DEALER. THET CHECKED EVERYTHING SAID IT WAS THE BATTERY AGAIN!!! SO WE HAD IT REPLACED AT THAT TIME. WE ALSO HAD THEM FIX THE ABS FOR THE 3RD TIME IN 5 YEARS. THE CAR WAS AT HOME TWO DAYS LATER WOULD NOT START! HAD IT CHECKED THIS TIME IT WAS A MODULE AND THEN THE DASH CLUSTER WNET OUT WHILE THEY WERE FIXING THE CAR. STILL SAME PROBLEMS TOOK THE CAR OUT AGAIN THIS TIME AFTER GM CALLED US. THEY KEPT THE CAR FOR THREE WEEKS, SAID IT WAS A SHORT IN THE STEREO. NOW 1 WEEK LATER CAR IS DEAD AGAIN!!!!! *TT
Apr 15, 2014
VISIBILITY,ENGINE
1 complaint
BOUGHT USED IN 2004 WITH 45K MILES. IN 2006 I HAD TO HAVE THE WINDOW CONTROL REPLACED. IN 2009 AT 70K MILES I HAD TO HAVE MAIN GASKET ON ENGINE REPLACED (WAS TOLD BUICK KNEW OF PROBLEM BUT REFUSED RECALL) AND 2 HEADS REPLACED AS KEPT LOSING COOLANT & OVERHEATING. THE VERY NEXT YEAR THE BODY CONTROL MODULE WENT OUT & HAD TO BE REPLACED. THE ABS LIGHT HAS BEEN ON FOR YEARS & NO BODY, NOT EVEN THE DEALER WHO REPLACED THE CONTROL MODULE, CAN GET IT TO GO OUT. LAST YEAR THE FUEL GAUGE QUIT WORKING. THIS YEAR THE LEFT FRONT HUB HAS GONE BAD AT 170K SO I CAN'T SAY IT WASN'T DUE, BUT THE OVERHEATING GAUGE KEEPS GOING INTO THE RED & THE OVERHEAT LIGHT COMES. HAD IT CHECK AND THE THERMOSTAT IS WORKING FINE, I AM NOT LOSING COOLANT AND THE COOLANT IS GOOD, & THERE IS NO WATER IN MY OIL. I CAN'T DRIVE MORE THAN 2 MILES WITHOUT THE OVERHEATING LIGHT COMING ON & THE GAUGE GOING INTO THE RED. *TR
Dec 05, 2013
TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
GOT ABS & TCS LIGHTS AND EITHER "TRACTION SYSTEM ACTIVE" OR "SERVICE TRACTION SYSTEM". TWO DTC CODES C0036 & C0245. CK'D LEFT WHEEL SENSOR PER BUICK SERVICE MANUALS BY DISCONNECTING CONNECTOR AT WHEEL HUB & CK'D OK. NO PROBLEM AGAIN FOR MORE THAN A YEAR. RECENTLY GOT SAME LIGHTS ABT & TCS AND MASTER LIGHT (CK TRACTION SYSTEM). ALSO, CONCURRENT GOT A THUMPING SOUND FROM LEFT FRONT OF VEHICLE OVER BUMPS & WHEN APPLYING BRAKES. ALSO, WHEN TURNING LEFT/RIGHT THE ABS PUMP WOULD TURN ON (FELT THRU STEERING WHEEL). SCAN TOOL CONFIRMED LEFT WHEEL SOLENOID ACTIVATED DURING TEST DRIVE. CK'D THE FRONT WHEEL SENSORS AC VOLTAGE OUT PUT PER BUICK SERVICE MANUALS & FOUND LEFT WHEEL SENSOR OUTPUT AT 150 MVAC AND RIGHT WHEEL SENSOR AT 120MVAC FOR "APPROX" SAME WHEEL SPEED; SPEC IS 100MVAC WHEN "SPINNING WHEEL" (NO SPEED OF WHEEL IN SPEC!). OTHER SENSOR CKS (OPEN, SHORTS TO GROUND, SHORT TO VOLTAGE, SHORTED TOGETHER) ALL OK. DURING LONG TRIP (400MILES) PROBLEM (ABS,TCS, ETC) LIGHTS NEVER CAME ON. PROBLEMS THAT OCCURRED DURING LOCAL/SHORT TRIPS TOTALLY WENT AWAY DURING LONG TRIP???? SOOOOO WHAT TO DO??? PLAN TO CHANGE LEFT FRONT WHEEL HUB AS THUMPING IN FRONT END DURING BRAKING (BEARINGS?) HASN'T GONE AWAY. *TR
Sep 11, 2013
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHEN DRIVING OUR CAR ACCELERATES WHILE DRIVING. DOESN'T MATTER WHAT SPEED, 25 AND OR UP, IT'S FRIGHTENING AND NOT SURE OF WHERE TO GO OR WHO TO SEE. *TR
Jun 01, 2013
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
FUEL LEAKING EXTERNALLY AT THE GAS TANK INLET CHECK VALVE. GM AND DEALER HAVE DETERMINED EXISTING RECALL FOR THIS CONDITION DOES NOT APPLY TO MY VEHICLE, EVEN THOUGH THE SYMPTOMS I'M EXPERIENCED ARE EXACTLY THOSE DETAILED IN THE RECALL, AND MY VIN FALLS WITHIN THE APPLICABLE RANGE PROVIDED FOR THE RECALL. THIS IS A VERY UNSAFE CONDITION. NHTSA CAMPAIGN ID NUMBER: 07V349000 GM RECALL # 06230A. *TR
Oct 08, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
1 complaint
THE HEADLIGHTS, DASHBOARD INSTRUMENT CLUSTER, AND RADIO, CD PLAYER, INTERIOR LIGHTS, AND TAIL LIGHTS ON MY 2002 BUICK, RENDEZVOUS KEPT GOING OUT FOR NO APPARENT REASON WHILE DRIVING ON THE FREEWAY. I TOOK THE CAR TO THE SHOP AND THEY SAID IT IS THE BODY CONTROL MODULE. IT IS MY OPINION THAT THIS MALFUNCTION IS A VERY SERIOUS PROBLEM. IN MY SITUATION THE SEVERAL TIMES THAT THE LIGHTS WENT OUT, I WAS IN A DANGEROUS PLACE (ON CURVEY HIGHWAY BETWEEN PENNSYLVANIA AND OHIO AT SPEEDS BETWEEN 55-70MPH) THE SITUATION WHEN THE HEADLIGHTS AND DASH LIGHTS WERE OUT COULD HAVE HAD FATAL CONSEQUENCES ESPECIALLY WHEN TALL HILLS SURROUND CURVEY FREEWAYS AND ROADS AND SUCH AS A DEER CROSSING THE ROAD OR WORSE YET, A PERSON ON THE SIDE OF THE ROAD. THE PROBLEM IS STILL OCCURRING AND THE BCM KEEPS MALFUNCTIONING EVERY FEW MINUTES TURNING OFF ALL LIGHTS AND DASHBOARD CLUSTERS AND IT COSTS TOO MUCH FOR ME TO FIX-ALMOST $1400. *TR
Mar 09, 2012
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,SEATS
1 complaint
BODY CONTROL MODULE WENT OUT. HAD TO FIND THE ANSWER ON GOOGLE SO THE DEALER COULD FIX IT (HEADLIGHTS AND DASH CONTROLS WENT ON AND OFF WHILE DRIVING AT NIGHT) $650 FRONT SEAT INOP DEALER STILL DOES NOT KNOW WHAT'S WRONG $? GAS GAUGE INOP DEALER STILL DOES NOT KNOW WHAT'S WRONG $? CATALYTIC CONVERTER WENT OUT THIS MONTH ALSO COST $850 WATER PUMP $25 O2 SENSOR BANK 1 AND 2 - $145 MASS AIR FLOW SENSOR- $104 FUEL FILTER- $11 STEERING RACK AND PINION- $195 TOTAL $1980 ALL THESE THINGS HAPPENED IN ONE MONTH. I HATE THE BUICK RENDEZVOUS. GETTING RID OF AS SOON AS I CAN. *TR
Nov 13, 2011
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
2002 BUICK RENDEZVOUS FUEL GAUGE HAS NEVER WORKED CONSISTENTLY AFTER 2007 ON SOME OCCASION WE MAY GET SOMETHING IN BETWEEN BUT MOSTLY JUST FULL OR EMPTY. ELECTRICAL SYSTEM HAS BEEN REPLACED TWICE SINCE PURCHASE OF CAR, HEAD GASKET REPLACED TWICE. AS OF YET OUR GAS GAUGE ISSUE HAS YET TO BE RESOLVED AS THE AUTO MECHANICS TEND TO JUST THROW PARTS AT IT UNTIL WE NO LONGER HAVE MONEY TO SPEND. IN DOING RESEARCH I HAVE SEEN SEVERAL OTHER OWNERS HAVE THIS ISSUE AND DO HAVE THE FEINT SMELL OF GAS AS NOTED IN A SAFETY RECALL THAT OUR CAR IS NOT A PART OF BUT MEETS THE MODEL YEAR. *KB
Aug 02, 2011
FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT AFTER REPLACING THE VEHICLES TRANSMISSION COOLING LINE TO THE RADIATOR, THE ENGINE WARNING LIGHT ILLUMINATED. SHE ALSO MENTIONED THAT THE FUEL GAUGE WAS MALFUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145, 000.
Jul 12, 2011
TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WOULD SPORADICALLY ILLUMINATE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THAT THE FAILURE WAS NON-REPAIRABLE. YET, ADVISED THAT IF THE FAILURE WAS NOT REPAIRED, THE BRAKES WOULD EVENTUALLY FAIL. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 06/17/11*LJ UPDATED 06/27/11
May 19, 2011
SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
1 complaint
ANTI-LOCK BRAKE SENSOR FAILED WHICH CAUSED EXCESSIVE MOVEMENT IN THE BRAKE PEDAL WHEN STOPPING. IN ADDITION, THIS SENSOR CAUSED THE TRACTION CONTROL SYSTEM TO DISENGAGE AND CREATED DIFFICULTY IN STOPPING THE VEHICLE. IN SOME INSTANCES THE BRAKE PEDAL WOULD DEPRESS ALL THE WAY TO THE FLOOR OF THE VEHICLE WHEN ATTEMPTING TO STOP. BUICK WOULD NOT HONOR THE WARRANTY ON THIS PART. AS A RESULT, I PAID $700 FOR THE REPAIR ON THIS PART. *TR
Mar 08, 2011
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
WE PURCHASED THIS VEHICLE USED IN 2004, AND OVER THE PAST YEARS WE HAVE HAD TO REPLACE THE FOLLOWING: BOTH FRONT HUB ASSEMBLIES (WITH SPEED SENSORS), INTAKE MANIFOLD GASKET AND THE AIR CONDITIONER CONDENSER (ONE YEAR AGO). JUST WITHIN THE LAST 2 MONTHS WE HAVE HAD TO REPLACE THE FOLLOWING: TIE-ROD, RADIATOR, WATER PUMP, THERMOSTAT, HEAD GASKET, AND THE INTAKE MANIFOLD GASKET AGAIN. THE VEHICLE ONLY HAS 86,000 MILES ON IT TO DATE. THE ONLY THING THAT WE HAD THE BUICK DEALER WORK ON WAS THE FRONT HUB ASSEMBLIES, THE REST OF THE WORK WAS PERFORMED BY TIRE DEALERSHIP, RADIATOR SHOP, AND AN AUTOMOTIVE REPAIR GARAGE. NOW, THE ABS LIGHT IS ON AGAIN MEANING THAT ONE OF THE FRONT HUB ASSEMBLIES ARE OUT (REPLACED BY BUICK THEMSELVES) AND OUR ANTI-LOCK BRAKES ARE NOT WORKING. AND, ALSO, THE AIR-BAG WARNING LIGHT IS ON. I HAVE NOTICED QUITE A LONG LIST OF COMPLAINTS OVER THE INTERNET CONCERNING ALL THE ABOVE PROBLEMS OTHERS HAVE HAD AS WELL WITH THIS MODEL BUICK WHICH LEADS ME TO BELIEVE THAT IT HAS BEEN AN ON-GOING PROBLEM OF WHICH BUICK WILL NOT DEAL WITH NOR STEP UP TO THEIR RESPONSIBILITY. I HAVE BEEN TOLD BY AUTO-REPAIRMEN THAT THEY HAVE HAD NUMEROUS CUSTOMERS COME IN WITH PROBLEMS WITH THE 3400 MODEL ENGINE. I HAVE CONTACTED BUICK CONCERNING THE AIR-BAG PROBLEM, AND THEY ACT AS THOUGH THEY HAVE NEVER HEARD OF ANY PROBLEMS AND DENY ANY RESPONSIBILITY TO LOOK INTO IT, EVEN THOUGH THEY HAVE ISSUED A RECALL ON THE AIR BAG INFLATOR FOR THIS YEAR, MAKE, AND MODEL, JUST NOT FOR MY VIN#. OVER THE YEARS THAT WE HAVE OWNED THIS VEHICLE WE HAVE INVESTED QUITE A SUM OF MONEY INTO REPAIRS ON THIS VEHICLE, AND IT HAS NEVER BEEN IN AN ACCIDENT! I BELIEVE THAT WITH ALL THE NHTSA SAFETY COMPLAINTS CONCERNING THE AIR BAGS SYSTEM, BUICK SHOULD BE HELD RESPONSIBLE! ALL THE OTHER UNIQUE PROBLEMS WITH THIS ENGINE HAVE BEEN REPAIRED BY US, AND IS TOO LATE TO EXPECT ANY HELP
Jan 05, 2011
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
I PURCHASED A USED 2002 BUICK RENDEZVOUS IN APRIL OF 2004 FROM A GM DEALERSHIP (ABOVE). IT IS AN AWD V6 CXL SUV. MY CAR MANUAL SPECIFICALLY STATES NOT TO USE ANYTHING OTHER THAN DEXCOOL ANTIFREEZE. I NEVER RECEIVED ANY NOTICE FROM GM OR THE DEALERSHIP OR DEXCOOL REGARDING THE PROBLEMS ON THIS VEHICLE AND DEXCOOL. EVEN AFTER THE LAWSUIT AGAINST GM IN 2008 I DID NOT GET NOTIFIED IN ANY WAY, AND THE DEALERSHIP NEVER TOLD ME TO STOP USING DEXCOOL, SO I HAVE BEEN CONTINUING TO EXPERIENCE ENGINE PROBLEMS! WHEN I BOUGHT THIS CAR IT HAD 37,591 MILES ON IT. I PAID JUST UNDER $20,000 FOR IT. ON 12/8/05 I DID A TRANSMISSION FLUSH. FOUR MONTHS LATER, ON MARCH 9, 2006, THE CAR WAS FOUND TO HAVE THE INTAKE MANIFOLD GASKETS LEAKING OIL AND COOLANT, AND THE FRONT TIMING COVER SEAL WAS LEAKING. IT ALSO NEEDED FRONT AND REAR BRAKES. AT THAT TIME THEY TOLD ME THE COOLANT WAS LEAKING ALL OVER EVERYTHING AND WAS GETTING INTO THE TRANSMISSION (AND THE BRAKES, TOO, I THINK.) HAD TO HAVE ANOTHER TRANSMISSION FLUSH DONE AND I THINK COOLANT FLUSH DONE - COST WAS $222. I HAD 3 ESTIMATES DONE FOR THE REST OF THE WORK AND THEY RANGED FROM $3,300, TO 1700 TO $1,380. IT COST ME $89 AND $73 FOR TWO OF THE ESTIMATES. HAD WORK DONE AT 4TH SHOP ON 4/20/06, COST ME $730. ON AUGUST 22, 2007, I HAD TO HAVE THE INTAKE GASKET DONE AGAIN AS WELL AS A COOLANT FLUSH; COST ME $492. ON AUGUST 11, 2009 I HAD TO HAVE THE OIL PRESSURE SWITCH REPLACED AS IT WAS LEAKING PLUS OTHER WORK; TOTAL WAS $257. I WAS TOLD ABOUT A YEAR AGO THAT THE INTAKE GASKET WAS LEAKING OIL AND COOLANT AGAIN AND HAD TO BE REPLACED AGAIN. THE CAR DID NOT PASS INSPECTION IN JUNE, 2010; ONE OF THE PROBLEMS IS TRANSMISSION IS SLIPPING. IS THAT A RESULT OF THE DEXCOOL COOLANT CONTAMINATING THE TRANNY? OTHER WORK NEEDED IS STEERING RACK (AGAIN), AIR COMPRESSOR, & REAR AIR SHOCKS. THE COOLANT LEAKING HAS CAUSED THE FAILURE OF MANY OF THE PARTS I HAVE HAD TO HAVE FIXED ON THIS CAR, NOT JUST THE GASKET. *TR
Nov 09, 2010
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
2002 BUICK RENDEZVOUS OTHERWISE KNOWN AS THE MONEY PIT. SEEMS THAT AS USUAL OUR LATEST EXPENSE (101,000) IS NOT COVERED UNDER THE RECALLS, DUE TO THE MANUFACTURING DATE OF THE VEHICLE. SMELLED GAS FOR A WEEK, THEN NOTICED GAS GAUGE FLUCTUATING, NEVER SHOWING EMPTY EVEN THOUGH TRIP ODOMETER SHOWED IT HAD ALMOST AN EMPTY TANK. MECHANIC STATED CRACK IN THE FUEL TANK, BUT CAR WAS MANUFACTURED BEFORE THE RECALL DATE, SO BUICK DID NOT COVER THE COST OF REPAIRS. HAVE RECENTLY ALSO EXPERIENCED LOSS OF ALL POWER TO CIGARETTE LIGHTERS, DRIVERS SIDE WINDOW FELL DOWN AND ENTIRE REGULATOR UNIT WAS REPLACED. BACK HATCH HANDLE FELL OFF, AGAIN. REARVIEW MIRROR ALSO FELL OFF. AC FAN WILL NO LONGER BLOW AT HIGHEST SETTING. THESE ARE ALL MINOR COMPARED TO THE FAULTY ABS SENSOR, LOSS OF TRACTION CONTROL, AC CONDENSER, TIE RODS, 2 REPLACED BATTERIES, FRONT WHEEL BEARINGS, ROTORS. AND THOSE REPAIRS ARE JUST FROM THE LAST 3 YEARS.... *TR
Jun 16, 2010
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
JUST PURCHASED A 2002 BUICK RENDEZVOUS 4 MONTHS AGO AND HAVE HAD NOTHING BUT ISSUES WITH THIS CAR, IT LEFT ME STRANDED AND STARTED UP BY A JUMP START. I GOT THE BATTERY, ALTERNATOR, AND STARTER CHECKED ALL REPORTED FINE. CAR RAN FINE FOR ABOUT 2 MONTHS THEN IT DID IT AGAIN. THE HEADLIGHTS WILL FLICKER AT NIGHT SOMETIMES AT A RHYTHM. THE INTERIOR LIGHTS DECIDED WHEN THEY WILL AND WILL NOT WORK. MAINLY THE SEAT HEATER BUTTONS. REPLACED BATTERY YESTERDAY AND WHILE DRIVING TO RICHMOND VA ALL INTERIOR/EXTERIOR LIGHTS FLASHED ON AND OFF WITH THE BATTERY LIGHT SHOWING IN THE DASH. AFTER A FEW MINUTES EVERYTHING WENT BACK TO NORMAL. THESE CHEAPLY MADE VEHICLES WILL CAUSE A SERIOUS ACCIDENT IF NOT DEATHS IF THESE COMPANIES DON'T STAND BEHIND WHAT THEY PUT OUT TO IT'S PUBLIC. CONSIDERING THAT I OWE 5000.00 FOR IT I WILL NOT PUT ALOT INTO IT TO KEEP IT RUNNING. THIS COMPANY NEEDS TO FIX THEIR VEHICLES THE WAY THEY WERE ADVERTISED. *TR
Dec 23, 2009
ENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC
1 complaint
I OWN A 2002 BUICK RENDEZVOUS WITH 86,000 MILES. EVER SINCE I HAVE HAD THE VEHICLE I HAVE HAD PROBLEMS WITH THE ABS SYSTEM, HAVING IT FIXED OVER & OVER. ABOUT A MONTH AGO MY VEHICLE BEGAN OVERHEATING ALL THE TIME. SINCE MY EXTENDED WARRANTY HAS EXPIRED TAKING IT THOUGH THE DEALERSHIP I AM SURE WOULD COST ME MUCHO BUCKS WHICH I DO NOT HAVE. MY NEIGHBOR IS A TOP LICENSED MECHANIC WHO HAS WORKED FOR A CHRYSLER DEALERSHIP FOR 30 PLUS YEARS. HE TOOK THE VEHICLE TO WORK WITH HIM ONE DAY LAST WEEK TO SEE IF HE COULD LOCATE THE PROBLEM.. HE INFORMED ME I HAD A LEAK IN MY INTAKE MANIFOLD AND IT NEEDS TO BE REPLACED. HE CHECKED TO SEE IF GM HAD ANY RECALLS FOR THE PROBLEM, LOW AND BEHOLD THEY DID NOT. AFTER TELLING ME HOW MUCH IT WOULD COST TO REPLACE IT, I NEARLY PASSED OUT. I AM A SINGLE WOMAN AND SINCE THE ECONOMY HAS FALLEN I HAVE HAD TO TAKE 3 PAY CUTS AT WORK. IT WAS EITHER TAKE THE PAYCUTS OR LOOK FOR A NEW JOB. I CAN HARDLY EVEN I HAVE PAY MY MORTGAGE, LET ALONE PAY FOR A MAJOR ISSUE WITH MY VEHICLE. I PURCHASED GM CARS BEFORE WITH NO PROBLEMS . I BELIEVE GM SHOULD STAND UP FOR THEIR VEHICLES AND FIX THE ISSUE FOR ME. I NOW UNDERSTAND THERE ARE MANY PEOPLE OUT THERE THAT HAVE THIS SAME ISSUE. *TR
Aug 20, 2009
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
I HAVE A 2002 BUICK RENDEZVOUS WITH 52,650 MILES ON IT. IN THE PAST 3 MONTHS I HAVE HAD TO HAVE THE BODY CONTROL MODULE, A RT FRT WHEEL SPEED SENSOR REPLACED. WHEN I HAD IT IN FOR THE SPEED SENSOR REPLACED, THE GM SHOP FOUND THAT THE INTAKE MANIFOLD IS LEAKING AND MUST BE REPAIRED @ A COST OD $1000.00 AND THEN MAYBE THE HEAD GASKETS MAY NEED TO BE REPLACED DUE TO THE TYPE OD GASKETS THAT GM USED AND THE DEX-COOL ANTI FREEZE USED I BY GM. THIS HAS BEEN A PROBLEM FOR SEVERAL YEARS AND NUMEROUS COMPLAINTS HAVE BEEN FILED. A CLASS ACTION SUIT WAS FILED BUT NO ONE--NO ONE NOTIFIED THE PUBLIC ABOUT IT UNTIL IT WAS TO LATE TO GET IN ON IT. I THINK THAT THERE NEEDS TO BE A FORCED RECALL TO CORRECT THIS PROBLEM. TAX PAYERS HAVE BAILED OUT GM AND WE GET STUCK WITH A FAULTY PRODUCT. I CONTACTED GM AND IN THE END THEY REFUSED TO MAKE GOOD OR EVEN ADMIT THIS PROBLEM HAS EXISTED SINCE THEY STARTED TO USE DEXCOOL. *TR
Jun 09, 2009
AIR BAGS,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINS CONSTANTLY ILLUMINATED. THE LIGHT DOES NOT DIM EVEN WHEN HE IS SEATED AND WEARING HIS SEAT BELT. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V222000 (AIR BAGS:FRONTAL). THE CONTACT WOULD HAVE TO PAY FOR A DIAGNOSTIC. IN ADDITION, THE FUEL GAUGE WORKED OCCASIONALLY, WHICH PREVENTED THE CONTACT FROM KNOWING HOW MUCH FUEL WAS IN THE TANK. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ONLY AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 133,000. UPDATED 6/8/09 *CN UPDATED 06/11/09.*JB
May 19, 2009
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY
1 complaint
I HAVE A 2002 BUICK RENED. I HAVE HAD AN ON GOING PROBLEM WITH THE CAR OVERHEATING AND NO AC. I HAVE HAD THE AC REPLACED ON THE VEHICLE, THE TEMP GAUGE, THE THERMOSTAT, THE WATER-PUMP, 2 BLOWN HEAD GASKETS, THE FUEL SENSOR, ANTI LOCK BRAKE SENSOR AND THE FUEL PUMP. I ALSO HAVE HAD TO REPLACE THE WINDOW REGULATOR ON THE PASSENGER SIDE WINDOW. I HAVE RECEIPTS FOR ALL REPAIRS BUT NO I DO NOT HAVE THE OLD PARTS. THESE REPAIRS HAVE COSTS ME AT LEAST $5000K IF NOT MORE. *TR
Apr 30, 2009
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,SEATS,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHEN THE ENGINE WAS STARTED THE CONTACT COULD HEAR THE ENGINE RODS AND LIFTERS KNOCKING. THE NOISE WOULD STOP AFTER 3 MINS. THE CONTACT HAS KEPT UP WITH REGULAR MAINTENANCE ON THE VEHICLE. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR THIS PROBLEM. THE CONTACT ALSO STATED THAT THE FUEL LEVEL SENSOR FAILED AND THE AIR CONDITIONER RECHARGE UNIT FAILED AND HE HAS HAD THEM REPAIRED. THE CURRENT MILEAGE WAS 56000 MILES.
Apr 17, 2009
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
THE REAR HATCH DOOR UNLOCKS BY ITSELF FROM THE BODY COMPUTER PROBLEM WHEN YOU FIRST START THE CAR ALSO OTHER THINGS THAT ARE CONTROLLED BY THIS UNIT WORK OR DON'T WORK INCLUDING AIR BAGS SYS OUTSIDE TEMP AIR COND. COOLING FANS AMONG OTHERS. IF YOU SHUT THE CAR OFF AND TURN IT ON IT GOES AWAY UNTIL YOU SHUT THE CAR OFF. *TR
Nov 28, 2008
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT NOTICED THAT THE POWER LOCKS WERE INOPERATIVE, WHICH PREVENTED HIM FROM EXITING AND LOCKING THE DOORS. SECONDLY, HE NOTICED THAT THE INSTRUMENT PANEL GAUGES DISPLAYED INACCURATE READINGS. THIRDLY, HE NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BATTERY AND TWO MODULES IN THE ELECTRICAL SYSTEM. ONE WEEK AFTER THE REPAIR, THE FAILURE RESURFACED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
Nov 03, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES, ELECTRIC,INTERIOR LIGHTING,EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I OWN A 2002 BUICK RENDEZVOUS, IT IS THE WORST CAR I EVER BOUGHT, TRANSMISSION BROKE, ABS IS DAMAGED, COOLING SYSTEM HAS BEEN REPAIRED SEVERAL TIMES DASHBOARD LIGHTS ARE OUT OF CONTROL, CONDENSER IS CRACKED. *TR
Sep 28, 2008
TIRES,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
POWER WINDOW CLIPS BREAK OR CRACK THEN WINDOW FALLS DOWN AND WON'T WORK. I HAVE COMPLAINED REPEATEDLY ABOUT THE GREASE STRIPES ON WINDOWS AND HAVE BEEN TOLD THE PROBLEM IS UNIVERSAL WITH ALL RENDEZVOUS. NOT COVERED ON WARRANTY OR EXTENDED WARRANTY. *TR
Sep 16, 2008
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
MULTIPLE ISSUES WITH REGARD TO 2002 BUICK RENDEZVOUS: WITH LESS THAN 50,000 MILES, I HAVE HAD TO REPLACE THE ONBOARD COMPUTER ($900), LEFT FRONT HUB ASSEMBLY ($1100) AND A/C CONDENSER ($1300). AMONG OTHER ISSUES RELATED TO DESIGN DEFECTS, THE ODOMETER IS LOCATED INSIDE THE ONBOARD COMPUTER, SO THE VEHICLE WAS IN THE REPAIR SHOP FOR 5 DAYS WHILE THE PART WAS SHIPPED TO CALIFORNIA (FROM VIRGINIA) FOR REPAIR. RECALLS HAVE NOT BEEN ISSUED FOR THESE PARTS, THOUGH THERE ARE NUMEROUS COMPLAINTS ON WEB FORUMS (RECOMMEND INITIATING GOOGLE SEARCH FOR "2002 BUICK RENDEZVOUS COMPLAINT"). *TR
Jul 28, 2008
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,WHEELS
1 complaint
WE HAVE AN 2002 BUICK RENDEZVOUS AWD. JUST RECENTLY OUR CAR STARTING TO ACT UP WHILE DRIVING. IT WAS MAKING A WHINING NOISE AND ACTING AS IF IT WAS IN NEUTRAL WHILE STOPPING. WE FOUND OUT THAT THE TRANSMISSION, INTAKE MANIFOLD, WHEEL BEARING, RADIATOR, A/C CONDENSER, RIMS ARE BAD MAKING OUR TIRES LOSE AIR, AND HEAD GASKET ALL NEED REPLACED. WE ALSO WERE TOLD THAT THE POWER STEERING HAD A LEAK AND WAS CAUSING A NOISE. WE ARE LOOKING AT HAVING TO PAY OVER 5 THOUSAND DOLLARS TO FIX EVERYTHING. AFTER LOOKING ON THE INTERNET, WE HAVE SEEN MILLIONS OF COMPLAINTS FOR ALL THESE THINGS BREAKING IN THE 2002 MODEL. SOMETHING NEEDS DONE ABOUT THIS. I WILL DO WHATEVER IT TAKES TO GET HELP FROM GM TO FIX THESE DAMAGED CARS. THESE SHOULD ALL BE RECALLED. *TR
Mar 06, 2008
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I HAVE EXPERIENCED A SERIES OF MECHANICAL FAILURES ON MY VEHICLE SINCE THE YEAR I PURCHASED IT. THE LATEST INCIDENT WAS 02/15/08 WHEREIN THE LIGHTS ON THE VEHICLE CONSOLE BEGAN TO FLASH...ENGINE COOLANT LIGHT, CHANGE OIL, BATTERY-THE VEHICLE THEN BEGAN TO SLOW DOWN APPROACHING 42MPH (THE CAR HAD REGULAR MAINTENANCE ON 02/08/08). THIS OCCURRED ON HIGHWAY 680 SOUTHBOUND DURING RUSH HOUR TRAFFIC. THE VEHICLE HAS BEEN SERVICED REPEATEDLY FOR THE SAME ISSUE WITH NO REMEDY MORE THAN FIVE TIMES. I NOW FEEL AT RISK AND FEEL THE VEHICLE IS A SAFETY HAZARD. THE CAR COMPLETELY SHUT DOWN ON ME 08/30/07 IN TRIPLE DIGIT HEAT ON HIGHWAY 680 NORTHBOUND. I HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR SERVICE. I WAS TOLD THE PROBLEM WAS A FAULTY FUEL FILTER. THE FILTER WAS REPLACED AND THE PROBLEM RECURRED ABOUT 3 OR 4 WEEKS LATER. THE DEALERSHIP AND GM TELL ME THAT SINCE THEY CANNOT DUPLICATE THE PROBLEM, THERE IS NOTHING THEY CAN DO. THE PREVIOUS TIME I HAD MY VEHICLE SERVICED FOR MECHANICAL FAILURE, MY HUSBAND PICKED THE VEHICLE UP FOR REPAIR AND HE EXPERIENCED THE SAME PROBLEM IMMEDIATELY AFTER PULLING OFF THE DELEARSHIP PROPERTY. ALL OF MY SERVICES HAVE BEEN PERFORMED BY THE SAME DEALERSHIP. ALL OF MY MAINTENANCE IS CURRENT. THERE MUST BE SOME REASONABLE EXPLANATION FOR THIS RECURRING PROBLEM, BUT NO ONE SEEMS TO HAVE AN ANSWER. I HAVE HAD THE COMPUTER/PARTS REPLACED TWICE WITHIN 6 MONTHS, FUEL FILTERS REPLACED, SENSORS REPLACED AND A HOST OF OTHER ITEMS. I WANT TO GET RID OF THE VEHICLE AT THIS POINT BECAUSE I HAVE TO TRAVEL ALMOST 30 MILES ONE WAY TO MY PLACE OF EMPLOYMENT. SINCE GM SAYS THERE IS NOTHING WRONG WITH THE VEHICLE, I SHOULD AT LEAST BE ABLE TO TRADE THE CURRENT VEHICLE IN AT THE HIGHEST TRADE-IN VALUE AND PURCHASE A VEHICLE OF SIMILAR DESIGN AND VALUE. *TR
Feb 26, 2008
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
2002 BUICK RENDEZVOUS, - SOLD BY GM S "GM CERTIFIED".. ONLY MUST HAVE BEEN A JOKE. FROM THE ONSET, SOLENOID DIFFICULTIES CREATED DANGEROUS SITUATION ON HIGHWAY, CALLED THEM AND SPOKE RATHER BLUNTLY... THAT WAS AFTER MANY, MANY CALLS. WIPERS DIDN'T WORK IN THE RAIN... WOULD STICK.. VERY DANGEROUS WHILE DRIVING. INTAKE MANIFOLD GASKET - COST ONE THOUSAND DOLLARS.. FUEL GAUGE DOES NOT WORK. CAR DOES NOT RUN.. GET STUCK FOR THE PAST TWO MONTHS, AT LEAST THREE TIMES PER WEEK. PAID FOUR HUNDRED DOLLARS TO REPLACE "THINGS".. STILL GETS STUCK.. NOW CAR WON'T START. SOMETIMES, WINDOWS DON'T WORK, CAR WON'T LOCK OR UNLOCK, CAR WON'T START. AT THIS POINT, CAR IS DEAD. BCM? WHO KNOWS. DISASTER CAR. IT'S A GIFT FROM GOD THAT WE'RE NOT DEAD. *TR
Feb 18, 2008
POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE INTERIOR LIGHTS DIMMED FOR APPROXIMATELY THREE SECONDS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THEY REPLACED THE ELECTRONIC BRAKE AND TRACTION CONTROL MODULE ALONG WITH THE BODY CONTROL MODULE. THE FAILURE CONTINUED. THE DEALER STATED THAT THE HVAC CONTROL HEAD AND THE BATTERY CAUSED THE FAILURE. THE CONTACT STATED THAT HER HUSBAND REPLACED BOTH PARTS AND THERE HAD BEEN NO FURTHER OCCURRENCES. WHILE DRIVING 35 MPH, THE CONTACT HEARD A CLINKING NOISE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE THEN SHUT OFF WITHOUT WARNING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT MECHANIC AND HE STATED THAT THE TRANSMISSION FAILED. AS OF NOVEMBER 8, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE ELECTRONIC DOOR LOCKS WOULD NOT OPERATE. AS OF NOVEMBER 8, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000.
Nov 08, 2007
ENGINE AND ENGINE COOLING,STRUCTURE,EQUIPMENT
1 complaint
I BOUGHT MY 02 BUICK RENDEZVOUS IN OCT OF 05. IT HAD 53K. I JUST HIT 90K THE LARGEST PART IS HIGHWAY MILES FROM THIS PASSED YEAR WITH SEVERAL DEATHS IN MY FAMILY. TO START WITH MY PASSENGER FLOOR WOULD GET SOAKED. AT FIRST I THOUGHT THE WINDOW WAS LEFT DOWN OR THE SUNROOF WAS LEAKING. I CHECKED AND THE RUBBER IS STILL INTACT AND I CAN SPRAY WATER ON THE ROOF AND NOTHING LEAKS IN. THE TRACT AROUND THE SUNROOF IS NOT WET. ONE MORNING MY ON STAR SYSTEM HAD WATER DRIPPING FROM IT BUT NO WATER WAS FELT AROUND THE SUN ROOF AND THE WINDSHIELD SITS BELOW IT. THIS HAD BEEN GOING ON SINCE I GOT THE CAR. NOW WITHIN THE PAST 6 MONTHS EVERYTHING ON THE CAR IS FAILING. MY DRIVER DOOR WILL NOT LOCK WITH THE REMOTE. THIS IS A 300 MOTOR. MY COOLANT DISAPPEARS FROM RESERVE WITH NO SIGN OF LEAKING. I HAD THE CHECK ENGINE LIGHT COME ON AND THE FIRST DAY OFF I HAD TO GO GET IT CHECKED IT WENT OFF. MY AC STOPPED WORKING. I HAVE 3 KIDS AND NO AC IN 100 WEATHER SUXS. HAD IT CHARGED AND WITHIN 2 WEEKS BACK TO NO AC NOW AFTER WEEKS OF RESEARCH I AM FINDING OUT THAT THE INTAKE GASKETS ON THIS MOTOR ARE MADE FROM NYLON AND THE DEX COOL THAT IS SAID TO BE USED IN IT CAN EAT THEM PREMATURELY. I HAVE BEEN STRANDED ON THE HIGHWAY BECAUSE MY CAR WAS OVER HEATING. THE AC CONDENSER IS ALSO KNOWN TO GO OUT REGULAR. I JUST BOUGHT BRAND NEW TIRES IN MAY AND HAD THE ALIGNMENT DONE. I NOTICED THAT THE FRONT OF MY CAR HAS BEGAN TO SHAKE AND THE FRONT LEFT TIRE IS ATE UP. I AM WONDERING IF THIS IS THE BEARING PROBLEM THAT THIS VEHICLE WAS RECALLED FOR. I AM NOT UNDERSTANDING WHY THE GOVERNMENT IS NOT FORCING GM TO RECALL THIS VEHICLE. MY RESEARCH HAS FOUND HUNDREDS IF NOT THOUSANDS OF THESE PROBLEMS. A CLASS ACTION LAWSUIT IN CANADA NOT INCLUDING THE RECALL THAT CANADA HAS FORCED OVER THIS EXACT YR AND MODEL. I STILL OWE A LOT OF MONEY ON THIS CAR AND MY REPAIRS ARE ALMOST MORE THEN WHAT I OWE. *JB
Sep 17, 2007
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
BUICK RENDEZVOUS 2002 FAILURE WITH BLOWN TRANSFER CASE & TRANSMISSION, MAIN EXHAUST PIPE LOOSE FROM HEAD, REAR END NOISE, PASSENGER DOOR STICKS. *TR
Sep 16, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
BEARINGS AND SENSOR ON ANTI LOCK WENT OUT. CAR STOPPING, LOCKING UP, NOT RE-STARTING. *TR
Jul 21, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WHEEL BEARINGS NEED REPLACEMENT. FUEL PUMP WAS BAD. REPLACED TIRES AND BRAKES 3 TIMES SINCE I HAV E OWNED THE VEHICLE 2 YEARS. INTAKE MANIFOLD WAS LEAKING, CAUSING THE CAR TO BE SLUGGISH AND NOT START SOMETIMES. ABS LIGHTS CAME ON FREQUENTLY. THE CAR WAS A BIG NIGHTMARE. WISH I NEVER WOULD OF BOUGHT A BUICK RENDEZVOUS. *AK
Jun 15, 2007
ENGINE AND ENGINE COOLING,VISIBILITY,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I AM HAVING ELECTRICAL PROBLEMS WITH MY 2002 BUICK RENDEZVOUS. FIRST, THE POWER DOOR LOCKS, WINDOWS, AIR CONDITIONER, RADIO AND REMOTE KEYS ENTRY WOULD LOCK. THEN YESTERDAY THE VEHICLE LOST ALL POWER WHILE I WAS DRIVING IN TRAFFIC. SOMEHOW I MANAGED TO TURN A CORNER (WITHOUT POWER STEERING) AND PARK THE VEHICLE. AFTER WAITING A WHILE AND REMOVING AND REPLACING THE CONNECTION FROM THE BATTERY TO THE FUSE BOX UNDER THE HOOD, I WAS ABLE TO GET IT RESTARTED AND RETURN TO WORK. WHEN I TRIED TO LEAVE WORK, IT DIED IN THE DRIVEWAY. AGAIN I WAS ABLE TO RESET EVERYTHING AFTER SEVERAL TRIES AND PARK THE VEHICLE. I AM AFRAID TO DRIVE IT. I ALSO HAVE PROBLEMS WITH SQUEAKY BRAKES, WHICH HAVE BEEN BAD SINCE I PURCHASED THE VEHICLE BUT THE DEALER AND AN INDEPENDENT GARAGE CANNOT FIND A CAUSE. I ALSO AM STARTING TO HAVE PROBLEMS WITH THE COOLANT LEVEL GOING DOWN WITH NO VISIBLE LEAK. *TR
Jun 05, 2007
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
2003 BUICK RENDEZVOUS WITH 56,534 MILES AND NEEDING A NEW HEAD GASKET, AND NEW ANTI-FREEZE EVERY COUPLE OF DAYS. AFTER RESEARCH I KNOW THAT I'M DEFINITELY NOT ALONE IN THIS MATTER!!! BAD STAINS ON GARAGE FLOOR!!! NERVOUS BECAUSE WIFE DRIVES IT WITH OUR KIDS. *JB
Feb 09, 2007
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,VISIBILITY,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED UPON PURCHASING THE VEHICLE, THE INSTRUMENT PANEL GAUGES WERE INOPERABLE. ALSO, THE FRONT DRIVER SIDE WINDOW WOULD NOT OPERATE UP OR DOWN, AND THE EXTERIOR BRAKE LIGHT LOCATED ABOVE THE REAR WINDOW DID NOT ILLUMINATE. THE SERVICE DEALER OR MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONSUMER ALSO STATED THE BRAKES WERE DEFECTIVE. ONCE THE VEHICLE IS DRIVEN FOR A WHILE, THE BRAKES BEGAN TO MAKE NOISE. UPDATED 12/01/06. *JB
Oct 31, 2006
SUSPENSION,POWER TRAIN,STRUCTURE
1 complaint
THREE SAFETY RELATED ISSUES WITH MY 2002 BUICK RENDEZVOUS CXL. THE ABS SENSORS FAILED WHICH WAS A DIFFICULT PROBLEM TO DIAGNOSE AS THE PROBLEM WAS ACTUALLY CAUSED BY WATER IN THE INSULATION TO THE SENSOR WIRING HARNESSES. I'M NOW BEING NOTIFIED OF A FRONT WHEEL BEARING PROBLEM THAT HAS NOT YET REACHED A FORMAL RECALL. SECOND ISSUE INVOLVES THE AWD REAR AXLE ASSEMBLY (DIFFERENTIAL). MOANING NOISES START IN THE REAR END, IN LOW SPEED TURNS SUCH AS PARKING LOT MANEUVERS. OCCURRENCE INCREASES IN SEVERITY AND FREQUENCY FAIRLY QUICKLY. THE REAR AXLE IS TO BE REPLACED BY THE DEALER UNDER MY EXTENDED WARRANTY. BUT I NOTICE THAT THIS IS NOT A RANDOM OR UNUSUAL PROBLEM WITH THIS YEAR/MODEL BUICK. I WOULD THINK THAT BOTH OF THESE ISSUES DUE TO THEIR RATE OF OCCURRENCE WOULD TRIGGER A FORMAL RECALL. WHY DOES THE REAR DRIVE AXLE CONTINUE TO FAIL? IF IT SHOULD FAIL CATASTROPHICALLY, WILL IT POSE A SAFETY ISSUE, ESPECIALLY IF HIGHWAY SPEEDS ARE INVOLVED AND THE VEHICLE BECOMES UNSTABLE? *NM
Oct 13, 2006
STEERING,SUSPENSION
1 complaint
I HAVE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE. I TOOK IT INTO THE DEALER THE OTHER DAY TO HAVE THE FRONT WHEEL BEARING REPLACE (PAID FOR BY GM) AND IN THE PROCESS, THE MECHANIC FOUND ANOTHER SERIOUS PROBLEM. I HAD BEEN HEARING A BANGING NOISE COMING FROM THE REAR END FOR A FEW MONTHS NOW. I JACKED THE REAR END OF THE CAR UP AND COULDN'T FIND THE SOURCE OF THE NOISE. I WAS TOLD BY THE MECHANIC THAT IT IS THE RIGHT REAR KNUCKLE THAT WAS MAKING THE NOISE. WHEN THEY GOT IT ON THE RACK, THEY FOUND THAT THE TIRE IS MOVING FRONT TO BACK ABOUT 2 INCHES. I WAS TOLD THAT THIS IS A SERIOUS SAFETY ISSUE AND THAT I WILL NEED TO GET IT FIXED ASAP AT A COST OF ABOUT $750. I TOOK MY VEHICLE TO ANOTHER MECHANIC TO GET A SECOND OPINION. I GOT THE SAME DIAGNOSIS FROM THE SECOND MECHANIC WITH THE ADDITION OF "WE'VE NEVER SEEN ONE OF THESE GO BAD. YOU SHOULD NEVER HAVE TO REPLACE THIS PART" THEY WENT ON TO SAY THAT THEY DIDN'T WANT TO DO THIS WORK BECAUSE IT IS EXTREMELY LABOR INTENSIVE AND NOT THEIR SPECIALTY. I AM GOING TO TAKE IT TO A FRAME SPECIALIST AND HAVE THE WORK DONE THERE. DID I MENTION THAT I HAD TO REPLACE THE BODY CONTROL MODULE TWO WEEKS AGO?. *JB
Sep 19, 2006
ELECTRICAL SYSTEM,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
AT APPROX 20,000 MILES MY AIR CONDITIONER UNIT WENT BAD. I BELIEVE IT WAS THE CONDENSER. AT APPROX 23,000 MILES MY RADIO WILL STAY ON AFTER WE EXITED THE CAR AND WOULD DRAIN OUR BATTERY. TOOK IT TO THE DEALER AND FOUND NO PROBLEMS. THEY REGROUNDED THE ELECTRICAL SYSTEM. AFTER A COUPLE OF HUNDRED MILES SAME ISSUE RETURNED AND DIDN'T BOTHER TAKING IT TO THE DEALER. AT APPROX 30,000 MILES WE WERE GETTING A CHECK ENGINE LIGHT BUT DEALER DIDN'T FIND ANYTHING. THEY THOUGHT IT WAS AIR IN THE FUEL TANK. HAD SAME ISSUES FOR A COUPLE OF TIMES BUT DIDN'T BOTHER TAKING IT TO THE DEALER. AT APPROX 45,000 -50,00 THE COMPUTER UNIT WENT BAD. THE SPEEDOMETER, ODOMETER, TEMPERATURE GAUGE AND FUEL GAUGE WAS GOING HAYWIRE. THE DEALER REPLACED THE COMPUTER UNIT AND AT THE SAME TIME THEY FOUND THE INTAKE MANIFOLD GASKET WAS BAD. THEY WENT AHEAD AND REPLACED IT. AT APPROX 50,00 - 52,000 THE KEY CYLINDER WENT BAD. I COULDN'T PUT IN THE IGNITION KEY AND HAD TO TOW THE TRUCK TO THE DEALER. I NEVER HAD THOSE PROBLEMS WITH PREVIOUS VEHICLES. NOW AT APPROX 57,500 MILES THERE IS A NOISE IN THE ENGINE COMPARTMENT. THERE'S NO NOISE WHEN THE ENGINE IDLES WHEN THE CAR IS STOPPED. WHEN THE TRUCK STARTS SPEEDING UP YOU HEAR A HUM IN THE ENGINE COMPARTMENT. THE FASTER YOU GO THE LOUDER IT GETS. IT ALSO GETS LOUDER IF YOU STEER TO THE RIGHT. I HAVE TO TAKE IT TO THE DEALER TO FIND OUT WHAT'S WRONG. THE PROBLEM IS THAT AFTER YOU GET THE CAR FIXED, THERE'S ALWAYS SOME OTHER THINGS GOING BAD. ONCE AFTER ANOTHER. I HAVE TO BE AT THE DEALER ONCE A MONTH. THERE IS A WEBSITE THAT YOU CAN REFERENCE TO THESE SIMILAR INCIDENTS THAT CORRESPOND TO WHAT I HAVE BEEN EXPERIENCING. IT IS HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_75095.HTML. *JB
Sep 04, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,WHEELS,INTERIOR LIGHTING
1 complaint
I OWN A 2002 BUICK RENDEZVOUS. THIS VEHICLE HAS BEEN NOTHING BUT TROUBLE FOR ME SINCE THE GET GO (2004). I HAVE NUMEROUS AMOUNT OF PROBLEMS THAT ARE GOING ON WITH MY VEHICLE AS OTHER OWNERS. ALL OF THESE PROBLEMS STARTED AT OR AROUND 70000 MILES. THE EXTERIOR LIGHTS AND INTERIOR LIGHTS GO OFF WITH OUT WARNING AND FOR NO REASON FOR SOMETIMES UP TO A MINUTE (AND THIS HAS HAPPENED AT NIGHTIME) "MAJOR SAFTEY ISSUE" NO ONE CAN TELL US WHY THE VEHICLE DOES THIS. THE NOISE THAT COMES FROM THE FRONT OF THE VEHICLE WHEN DRIVEN AT 45 MPH OR MORE IS OUTRAGIOUS...IT MAKES AN AWFUL HUMMING SOUND SO LOUD THAT THE RADIO CAN'T BE HEARD. THE VEHICLE ALSO WILL NOT START AT TIMES AS WELL...FOR NO PARTICULAR REASON AT ALL...NOTHING CAN BE FOUND WRONG WITH IT ALL!!! IT WILL STALL OR WILL NOT START AT ALL AFTER SEVERAL STARTS AND TURN OFFS. IT HAS ALSO DONE THIS ON INCLINES OR AFTER FILLING AT THE GAS STATION ONCE AS WELL. IF YOU GO BACK AND TRY TO START THE VEHICLE IN ABOUT A HALF HOUR IT WILL START...I FIGURED THIS OUT AFTER CALLING A TOW TRUCK SEVERAL TIMES...AND BY THE TIME THEY GOT TO ME..THEY TRIED TO START THE VEHICLE AND IT STARTED. THE VEHICLE BURNS A QURT OF OIL EVERY 3000 MILES OR SO. NOW MY BRAKES ARE TO THE FLOOR WHICH I HAVE RECENTLY HAD IT TO THE SHOP AGAIN AND THE MECHANIC HAS TOLD ME THAT MY BRAKES ARE FINE THAT I NEED MY ABS PUMP (MASTER CYLINDER) REPLACED IT IS LEAKING 800.00 +++ JUST FOR THE PART ALONE HMMMMM??? JUST ANOTHER ISSUE REPORTED LIKE ALL THE ABOVE FROM OTHER BUICK RENDEZVOUS 2002 OWNERS. OH AND ALSO MY DRIVER SIDE WINDOW REGULATOR HAS BROKE AND THAT WILL BE COSTING ME 450.00. PASSENGER SIDE DOOR DOES NOT SHUT CORRECTLY NOW AT ALL THE HINGES ARE MESSED UP ON THESE MODELS. THE DOOR GETS STUCK ALL THE TIME. ALL OF THESE PROBLEMS ARE PROBLEMS THAT OTHER BUICK RENDEZVOUS OWNERS OF THE 2002 MODELS ARE HAVING AND SOMETHING NEEDS TO BE DONE ABOUT IT ASAP. *JB
Aug 27, 2006
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
MY WIFE WAS INVOLVED IN A FATAL ACCIDENT ON JULY 2, 2006. SHE WAS A PROMISING MICRO-BIOLOGIST WHOM WORKED ON CURES FOR OVARIAN CANCER. SHE WAS RAN OFF A ROAD BY ANOTHER DRIVER AND SENT INTO A LINE OF TREES IN OUR BUICK RENDEZVOUS (2002 CX). THE DRIVER-SIDE HEADLIGHT MADE DIRECT CONTACT WITH ONE TREE AND THE FORCE OPENED THE DRIVER'S SIDE DOOR ALLOWING IT TO BE "RIPPED" OFF THE HINGES. THEREBY, EXPOSING HER TO THE NATURAL ELEMENTS AND MAKING HER VULNERABLE TO STRIKE A SECOND TREE THAT BROKE EVERY BONE IN HER FACE AND KILLED HER. I AM CONCERNED BECAUSE WHEN THE 2002 RENDEZVOUS WAS TESTED, IT RECEIVED 3 TO 4 STARS AND THE CONSISTENT PROBLEM THAT AROSE, BASED UPON THE ARTICLE THAT I READ, THE DRIVER'S SIDE DOOR OPENS DURING AN OFFSET FRONTAL ACCIDENT. WE WERE NEVER SENT ANY INFORMATION WHERE BUICK WAS LOOKING INTO THIS DEFECT AND IT ONLY HAD A RECALL ON THE REAR HATCH THAT WE HAD TO HAVE FIXED IN 2003. IF THIS PROBLEM WOULD HAVE POSSIBLY BEEN CORRECTED OR AT LEAST ADDRESSED, I SINCERELY BELIEVE THE OUTCOME OF THE ACCIDENT WOULD HAVE BEEN SLIGHTLY DIFFERENT. PLEASE INVESTIGATE FOR ME. *NM
Jul 18, 2006
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TWO SAFETY RELATED ISSUES WITH MY 2002 BUICK RENDEZVOUS CXL. THE FRONT HUB ABS SENSORS FAILED AT 51,000 MILES (LEFT SIDE) AND 58,500 MILES (RIGHT SIDE). DIFFICULT TO DIAGNOSE THE PROBLEM UNTIL ACTUAL FAILURE AND ERROR CODE. MEANWHILE, THE BRAKES ARE VERY ERRATIC AT LOW SPEEDS. OFTEN LONG STOPPING DISTANCE WHILE THE PEDAL PULSATES SEVERELY. VEHICLE PULLS SEVERELY TO ONE SIDE. DEALER REPLACED A WHEEL HUB THE FIRST TIME IT HAPPENED. THEY REWIRED THE ABS SENSOR ON THE OTHER FRONT WHEEL THE SECOND TIME. IT WAS CORRECTED WHEN FINALLY DIAGNOSED BUT, PARTICULARLY WITH THE FIRST INCIDENT, WE HAD TO DRIVE THE CAR WITH UNSAFE BRAKES UNTIL THE ERROR CODE WOULD REGISTER AND THE DEALER WOULD PERFORM THE REPAIRS. SECOND ISSUE INVOLVES THE AWD REAR AXLE ASSEMBLY. MOANING NOISES START IN THE REAR END, ESPECIALLY IN LOW SPEED TURNS SUCH AS PARKING LOT MANEUVERS. OCCURRENCE INCREASES IN SEVERITY AND FREQUENCY FAIRLY QUICKLY. THE REAR AXLE ASSEMBLY HAS BEEN REPLACED TWICE BY THE DEALER. ONCE AT 27,000 MILES AND ONCE AT 55,000 MILES. THIS IS A $3,000+ REPAIR AND IS NO LONGER COVERED BY WARRANTY. WHY DOES THE REAR DRIVE AXLE CONTINUE TO FAIL? IF IT SHOULD FAIL CATASTROPHICALLY, IT WILL POSE A SAFETY ISSUE, ESPECIALLY IF HIGHWAY SPEEDS ARE INVOLVED AND THE VEHICLE BECOMES UNSTABLE. NOT ONLY IS SAFETY INVOLVED BUT THE VERY HIGH COST OF REPLACEMENT IS UNACCEPTABLE IF IT HAPPENS AGAIN. *JB
Apr 12, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
DT*: THE CONTACT STATED THERE WAS A SLIGHT THUMPING NOISE IN THE DRIVER SIDE FRONT TIRE AREA AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP TO HAVE THE TIRES ROTATED. THE REPAIR SHOP DETERMINED THE DRIVER SIDE WHEEL BEARING HAD SIGNIFICANT PLAY AND NEEDED TO BE REPLACED. ALSO, THE REPAIR SHOP DETERMINED THE REAR BRAKE PADS WERE COMPLETELY WORN AND NEEDED TO BE REPLACED. UPDATED 3/20/2006 - THE ROTORS WERE ALSO REPLACED. *NM
Feb 27, 2006
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
AT A SLOW TURNING SPEED THE BRAKES GIVE OUT AND YOU HAVE TO RE-PUMP THE BRAKES FOR THE BRAKES TO WORK AGAIN . ALSO WHEN YOU MAKE A TURN IT SOUNDS LIKE SOMTHING IS STRAINING ( SOUNDS LIKE A BUNCH OF DYING COWS ARE UNDER THE HOOD OF THE CAR ) HAD THE CAR IN TWICE AND WAS TOLD I AM TURNING THE CAR TO HARD AND THERE IS NOTHING WRONG WITH THE BRAKES ! I HAVE ALMOST HAD TWO ACCIDENTS BECAUSE OF THE BRAKES AND THE MOANING UNDER THE HOOD OF THE CAR IS GETTING WORSE .THIS HAS BEEN GOING ON SINCE THEY END OF APRIL 2005. *JB
Jan 03, 2006
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
WHILE DRIVING AT 60 MPH, WITH NO WARNING CAR STALLED, TOWED TO THE DEALER WHO REPLACED FAULTY THEFT DETERRENT UNIT AND SAID IT WAS FIXED. CAR THEN STALLED AGAIN WHILE DRIVING, TOWED TO DEALER, WHO SAID THEIR WAS A INTERNAL FAULT IN THE FUEL PUMP HARNESS AND CAR IS FIXED. CAR STALLED AGAIN AT 55 MPH. *NM
Oct 17, 2005
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
BOUGHT 2002 BUICK RENDEZVOUS CXL FROM CARMAX WITH 29K MILES. SEEMED TO RUN OK FOR FIRST COUPLE MONTHS...AT AROUND 36K MILES, THE CONDENSER WENT OUT AT THE SAME TIME AS THE ODOMETER STARTED TO DISPLAY "ERROR". UNACCEPTABLE FOR CONDENSER TO FAIL WITH JUST 3 YEARS OF LIGHT USE. ALSO, HAD TO REPLACE INSTRUMENT PANEL TO GET RID OF ERROR - TOOK A WEEK TO SHIP THE ERROR PANEL TO FACTORY SO THEY COULD READ MILEAGE AND SET ON A NEW PANEL TO SHIP BACK TO THE DEALER. LUCKILY I PURCHASED EXTENDED WARRANTY, BUT I STILL HAVE A 75 DEDUCTABLE FOR EVERY REPAIR AND RENTAL VEHICLE IS NOT COVERED.
Jun 21, 2005
SERVICE BRAKES, AIR
1 complaint
RIGHT FRONT ABS SYSTEM CODE. REPLACED ABS SENSOR AND HUB ASSEMBLY. DID NOT CORRECT THE PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM IN SOME VEHICLES. IT MAY BE A WIRING PROBLEM.
May 16, 2005
STEERING,SUSPENSION,STRUCTURE
1 complaint
I TOOK MY CAR TO THE DEALER COMPLAINING OF A RUBBING/CLUNKING NOISE WHILE DRIVING. THE DIAGNOSIS WAS THE EXHAUST WAS BENT AND WAS RUBBING ON THE DRIVESHAFT. DEALER REPLACED COMPLETE EXHAUST SYSTEM AND DRIVESHAFT. I WAS TOLD THIS COULD ONLY HAVE HAPPENED DUE TO REAR END IMPACT. NO IMPACT OCCURRED THAT I AM AWARE OF AND NO VISIBLE DAMAGE TO VEHICLE. I CONTACTED MY INSURANCE COMPANY AND THEY INSPECTED THE VEHICLE AND DID NOT FIND ANY EVIDENCE OF REAR END DAMAGE. THEY SUSPECT DESIGN/SAFETY DEFECT AND ASKED THE DEALER TO PROVIDE THEM WITH THE DRIVE SHAFT. DEALER SAID THEY HAVE SEEN THIS HAPPEN ONE OTHER TIME. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE
Mar 06, 2005
POWER TRAIN,TIRES
1 complaint
MY WIFE HAD A FLAT TIRE AND DESTROYED THE TIRE ON THE HIGHWAY. WE WERE SOLD THE TIRE MONITOR SYSTEM WITH THE CXL. IT IS ALSO CIRCLED IN OUR BROCHURE FROM THE SALESMAN. THE VEHICLE DOES NOT HAVE THE SYSTEM AND GM IS BLOWING US OFF! THIS IS FALSE ADVERTISING. *AK ALSO, THIS YEAR, BOTH REAR AXLE HUBS HAVE GONE BAD AS WELL AS PROBLEMS WITH THE REAR DRIVE MODULE.
Oct 22, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
THE CONSUMER STATED THE HORN WOULD BLOW AND THE RADIO WOULD COME ON FOR NO REASON. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION; HOWEVER THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER HAD TAKEN THE VEHICLE TO ANOTHER DEALER AND THEY FIXED THE MODULE THE SAME DAY. THERE HAS BEEN NO OTHER PROBLEM. CURRENTLY THE VEHICLE IS IN SECURITY MODE. THE CONSUMER WAS UNABLE TO OPEN THE WINDOWS AND THE REAR DOORS. *SC THE CONSUMER NOTICED THE FLOOR MATS WERE DISCOLORED , IT WAS DETERMINED THAT THE AIR CONDITION SYSTEM HAD MALFUNCTIONED. THERE WAS A SCREECHING NOISE IN THE STEERING COLUMN, BUT NO PROBLEM WAS FOUND. THE LEFT FRONT HUB AND BEARING WAS REPLACED THE BRAKES WERE REPLACED.*JB
Aug 05, 2004
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,TIRES,EQUIPMENT
1 complaint
WHEN DRIVING 55 MPH REAR RIGHT TIRE BLEWOUT. THIS CAUSED THE CONSUMER TO PULL OF THE ROAD AND CHANGE THE TIRE. CONSUMER STATED THAT THE TIRE LOOKED LIKE IT JUST MELTED ,AND THERE WERE NO OBJECTS AND THE ROAD. THIS WAS A FIRESTONE TIRE. *AK THE CONSUMER NOTICED THAT THE PASSENGER SIDE FRONT FLOOR MAT WAS WET. THE TECHNICIAN DETERMINED THAT THE A/C EVAPORATOR DRAIN WAS CLOGGED DUE TO LEAVES COMING FROM THE WINDSHIELD COWLING. THE DEALER CLEANED THE DRAIN AND REMOVED THE LEAVES. THE LEFT FRONT HUB AND BEARING HAD EXCESSIVE PLAY AND WERE NOISY. THE CHECK ENGINE LIGHT ILLUMINATED. THE TROUBLE CODES INDICATED THAT THE GAS CAP MAY HAVE BEEN LOOSE. THE VEHICLE BODY CONTROL MODULE (BCM) FAILED AND HAD TO BE REPLACED. IT CAUSED THE SECURITY LIGHTS TO REMAIN ON, THE A/C NOT TO WORK AND AT NIGHT THE HORN WOULD SOUND WHEN THE VEHICLE WAS OFF. AFTER THE CONSUMER LOCKED THE DOOR THE VEHICLE RADIO WOULD COME ON. THIS CAUSED THE BATTERY TO DRAIN AND AS A RESULT THE VEHICLE HAD TO BE JUMP STARTED. *NM
Aug 05, 2004
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
PURCHASED 3/1/04 AND GOT A FREE OIL CHANGE IN MAIL BECAUSE IT WAS SOLD TO ME WHEN IT ALREADY NEEDED AN OIL CHANGE. I HAD TO KEEP ADDING OIL. I CALLED BECAUSE SALESPERSON SAID HE HAD TO BE THERE WHEN THEY FIXED SEVERAL THINGS ON IT. 1ST TIME, I SAT 3 HRS TO GET IT FIXED. 2ND TIME AFTER 2 MESSAGES TO SALESMAN W/O RESPONSE, I CALLED AND TOOK IT TO GET FIXED AGAIN. 3RD TIME I TOOK IT DOWN THERE TO SHOW THEM THE RESULTS OF OIL CONSUMPTION TEST AND THEY DIDN'T FIX MY WINDSHIELD LEAK AGAIN, MY AIR QUIT WORKING WHEN I GOT IT BACK AFTER 2ND TIME. THEY WANT ME TO PAY TO HAVE ENGINE TORE DOWN AND PAY MY DEDUCTIBLE FOR THE 2ND TIME IN A MONTH. I AM A FULL TIME STUDENT AND APPRAISER. MY CAR IS MY LIVELIHOOD AND I AM LOOSING ALOT OF MONEY. EARL DUNN BUICK IN TENNESSEE DOESN'T CARE AFTER THE SALE. I GUESS WE KNOW WHERE AND WHY CAR SALESMEN GET THEIR REPUTATIONS. *NM
Jul 06, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
WHILE DRIVING AT ANY SPEED AND WHEN THE AIR CONDITIONER IS USED INTERIOR WILL NOT COOL IN THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND DEALER FOUND THAT AIR CONDITIONER CONDENCER MALFUNCTIONED. ALSO, DASHBOARD LIGHTS FLASHED AND WENT OUT. THEN VEHICLE STALLED AT ANY SPEED. *AK
Jun 10, 2004
FUEL SYSTEM, GASOLINE,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
I HAVE HAD MY BUICK RENDEZVOUS BACK FOR THE SAME PROBLEM 4 TIMES. THE FUEL INJECTORS ARE BAD NOT FIRING CORRECTLY. FUEL LINE PROBLEMS FUEL RUNNING LEAN. I HAD TO HAVE THE AIR CONDITION FIX NOT FOR BLOWING. COLD AIR CONDENSER LEAKING. I HAD TO HAVE THE BLOWER MOTOR REPLACED. WINDSHIELD WASHER FREEZING UP. INTERNAL FAILURE R &R CENTER CONSOLE REPLACED. HAD LIFTGATE ASSEMBLY REPLACED. *JB
Jan 27, 2004
SUSPENSION,UNKNOWN OR OTHER
1 complaint
FRONT WHEEL BEARINGS DEFECT TWICE IN SIX MONTHS. (CANNOT UNDERSTAND HOW THIS COULD HAPPEN TWICE IN ONE YEAR ON A NEW CAR. I ONLY DO HIGHWAY DRIVING LIVE IN NY AND WORK IN CT. I WAS TOLD PART (HUB KIT 6.307 R )ON BACK ORDER FOR AT LEAST THREE WEEKS. I COULD NOT BE WITHOUT A CAR FOR THREE WEEKS NOR COULD I RENT A CAR FOR THREE WEEKS. SO I TOOK IT TO MY MECHANIC WHO FIXED IT IN ONE DAY.
Jan 15, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
ON FOUR PRIOR OCCASIONS FOR SUDDEN CATASTROPHIC ELECTRICAL SYSTEM FAILURE / STALLING WHILE THE VEHICLE IS IN OPERATION, THIS CREATES A MAJOR HAZARD TO SAFE OPERATION OF THE VEHICLE. THE DEALERSHIP AND GENERAL MOTORS HAVE BEEN UNABLE TO ISOLATE / REPLICATE AND EFFECT REPAIRS FOR THIS INTERMITTENT NONCONFORMITY, YET THEY HAVE EXPECT US TO CONTINUE OPERATING THE VEHICLE WHILE THEY KNOWINGLY HAVE FAILED TO EFFECT REPAIR. MY WIFE AND I ARE AFRAID TO OPERATE THE VEHICLE IN ITS CONDITION AND JEOPARDIZE OUR SAFETY BY OPERATING A VEHICLE THAT IS UNSAFE FOR HIGHWAY OPERATION. GIVEN THE NATURE OF THE PROBLEM, AUTOMOBILE APPRAISERS STATE OUR VEHICLE IS WORTHLESS FOR SALE OR TRADE. CURRENT MILEAGE 18187.
Jan 15, 2004
STEERING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
WHILE DRIVING TRANSMISSION JERKED AND WON'T SHIFT PROPERLY FROM SECOND TO THIRD GEAR. DEALER REPLACED THE TRANSMISSION. ALSO, IN THE LAST PAST FIVE MONTHS, THE LIFTGATE HINGES/TIE ROD, AND IGNITION SWITCH HAD BEEN REPLACED. *AK GEARS AND TIRES WERE REPLACED, BUT PROBLEM STILL EXISTS. *PH
Dec 02, 2003
TIRES
1 complaint
THE CAR'S TIRES ARE WORN OUT AT 22,000 MILES. BOTH BUICK AND FIRESTONE ARE NOT TAKING RESPONSIBILITY FOR THE SUBSTANDARD TIRES. *LA
Nov 14, 2003
PARKING BRAKE,EQUIPMENT
1 complaint
I'VE HAD SEVERAL PROBLEMS WITH MY CAR. ONE OF THE PROBLEMS IS WHEN VEHICLE IS AT A STOPPED POSITION WHILE DRIVING, VEHICLE ROLLS BACK. DEALERSHIP CLAIMS IT IS NORMAL. AIR CONDITIONING/HEATER DOES NOT COOL/HEAT ENOUGH. THERE IS A "KLUNCK" NOISE FROM UNDER THE CAR ALMOST EVERYTIME I STOP. DEALERSHIP IS LOOKING INTO IT AND HAS BUICK CORP INVOLVED. *LA
Nov 13, 2003
STEERING,ENGINE AND ENGINE COOLING
1 complaint
AUTOMOBILE CUTS OFF AND DOES NOT WANT TO RESTART. THEN, STEERING LOCKS , AND SHE CANNOT GET IT TO UNLOCK UNTIL SHE BEATS ON IT FOR 5-10 MINUTES. THEN, IT RELEASES. SHE HAS HAD IT TO 3 DIFFERENT DEALERSHIPS, AND THEY ALL TOLD HER THAT THEY COULD FIX THE PROBLEM BECAUSE THEY COULD NOT GET THE VEHICLE TO DUPLICATE THE PROBLEM.*AK
Jun 18, 2003
VISIBILITY,UNKNOWN OR OTHER
1 complaint
2002 BUICK RENDEZVOUS VERY LOW PASSENGER HEAT, TROUBLE DEFROSTING WINDSHEILD. CAR TAKEN IN TO DOBLES BUICK IN MANCHESTER, NH THREE TIMES THEN TULLEY BUICK OF NASHUA, NH. INFORMED, WILL NOT PUT OUT MORE HEAT. DRIVING IN COLD WEATHER A BLANKET IS USED. SOME TIMES TURNING LEFT OR RIGHT A BLAST OF HOT AIR COMES OUT OF VENTS. MORE HOT AIR COMES OUT OF TOP VENTS THAN FLOOR VENTS. BOTH DEALERS TESTED CAR AND INFORMED IT WAS WORKING TO FACTORY SPECS. WE HAVE ASKED TO HAVE THE BUICK AREA REPRESENTIVE CONTACT US ON THIS MATTER. THIS CAR PURCHASED NEW 12-20-2002 , CURRENTLY HAS ABOUT 1600 MILES. DEALER SAID WAIT UNTIL THE WEATHER GOT WARMER AND IT WOULD NOT BE AN ISSUE. HAVE CONTACTED BUICK @ 1-800-521-7300 ASSIGNED CASE 1-66914926 AND DORETHA HOLDER, THIS WAS 1-24-2003 @ 1-866-952-4368 X58900 SHE HAS FAILED TO RESPOND TO OUR PHONE CALLS. CALLED MAIN NUMBER AGAIN NOW TALKING TO ELISA ORTIZ @ 1-866-942-4368 X48335 SHE SAID SHE WOULD TAKE OVER THE CASE. THE CAR IS NOT ENJOYABLE TO DRIVE IS A HAZARD AS THE PASSENGER COMPARTMENT DOES NOT GET ADEQUATE HEAT FOR DEFROSTING WINDOWS AND HEAT THE PASSENGERS. I TOLD DOBLES THAT WE WOULD CLAIM IT UNDER A LEMON LAW THEY INFORMED US THAT BEING THEY DO NOT FIND A PROBLEM THAT OUR CASE WOULD BE WEAK AND WOULD PERHAPS BE THROWN OUT. EVERY PERSON THAT HAS BEEN IN THIS CAR IN THE COLD WEATHER COMPLAINS IT IS TOO COLD. CAN NOT FEEL SAFE IN CAR IN COLD FREEZING WEATHER AS THE WINDOWS ICE UP. OUR FAMILY OWNS CHEV 2001 SILVERADO, A 1997 CHEV CONVERSION VAN, 1997 CADY- CATERA . ALL OF THE OTHER CARS WILL PROVIDE ENOUGH HEAT FOR DEFROST AND PASSENGERS. THIS WILL NOT. IS THE BURDEN OF PROOF ON US BECAUSE THE FACTORY SAYS IT IS NORMAL? WE INITIALLY LIKED THE CAR AND ALL WE ASKED IS FOR A RESOLUTION TO OUR PROBLEM. I HAVE TAKEN CAR TO AN INDEPENDENT SERVICE STATION AND THEY SAID BUICK SHOULD LOOK AT CONNECTIONS IN THE "AIR CONNECTION BOX".
Feb 19, 2003
STEERING,POWER TRAIN
1 complaint
WHILE DRIVING 25 -30 MPH VEHICLE LOST STEERING CONTROL DUE TO SPINDLE GEAR/RIGHT AXLE BREAKING WHILE DRIVING. DEAER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMNATION.*AK
Aug 30, 2002
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
WHILE DRIVING INSTRUCTION PANEL LIGHTS GO OUT, AND VEHICLE LOSES ALL ELECTRIC POWER.,ETC HEAD LIGHTS, POWER WINDOWS, ETC.*AK
Jun 20, 2002
Frequently Asked Questions
How many problems does the 2002 BUICK Rendezvous have?
The 2002 BUICK Rendezvous currently has 498 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 BUICK Rendezvous?
The most common problems reported for the 2002 BUICK Rendezvous are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 BUICK Rendezvous problem data come from?
All problem and complaint data for the 2002 BUICK Rendezvous comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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