2013 BUICK Verano Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
104
Complaints Reported
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Complaints by Component
ENGINE
21 complaints
Vehicle is consuming oil at an excessive rate (with still less than 70000 miles on the odometer) and I have had to keep a close watch on the levels. It is burning a quart right now about every 1400 miles and the problem is only likely to get worse with time. This could cause the engine to fail or catch fire while operating the vehicle, which is quite dangerous, especially at interstate speeds or on mountain roads. Buick has not issued a recall, and yet there is a service bulletin dating from 2016 (Bulletin No.: 13-06-01-003H). I have also read many complaints from other Verano owners about this problem. An engine is one of the most expensive parts of any vehicle, and if Buick will not voluntarily recall this model year to make the needed repairs, the NTSB ought to take a hand in getting a recall of affected vehicles. I don't want to risk my life on the road if this engine fails while the vehicle is in operation.
Sep 07, 2024
My Buick Verano keeps running out of oil despite consistent oil changes. It ran out of oil, 3000 miles before my next oil change was due. There are many reports online of other owners of the same vehicle having the same issue. Recently, my car cut off in the middle of the street Without any warning due to no oil in the engine. The low oil warning light never came on. This is the second time that this has occurred. The first time the mechanic just said it was low on oil. Now my car will not restart. Again my next oil change was not due for another 3000 miles.
Jun 21, 2023
The PCV orifice that is located inside the intake manifold is known to clog due to a manufacture defect, which then produces high pressure inside the crankcase. The pressure then forces high amounts of oil through the valve cover orifice into the intake breather box. The oil then fills up inside and get into the engine air filter and throttle body. The high amounts of oil being sucked into the intake will leave the engine running with zero oil, thousands of miles before a oil change is due. This would obviously destroy the engine if oil is not added regularly. There is also a high risk of the rear main seal blowing due to the high pressurization of the crankcase. This is a very known defect and without a question, needs to be issued as a recall.
Apr 28, 2023
The contact owns a 2013 Buick Verano. The contact stated that while operating the vehicle, there was a knocking sound coming from the engine. Upon inspection, it was the discovered that the engine oil level was extremely low, although the oil had recently been changed. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The contact stated that there was an unknown TSB to address the failure. The failure mileage was 70,000.
Apr 26, 2023
2.4L LEA engine is burning an excessive ammount of oil. Roughly 2L of oil has been burnt within a week. Upon contacting a dealer about the issue, the issue is known and has been recalled for other GM makes of the same year with the same engine model. The engine will start knocking and then stop running, no matter if the vehicle is driving.
Sep 20, 2022
+ 16 more complaints for this component
ELECTRICAL SYSTEM
8 complaints
2013 BUICK VERANO. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING SUDDENLY. *LD THE CONSUMER STATED THE FIRST TIME THE FAILURE OCCURRED, THE DISPLAY REQUIRED THE WINDOW TO BE ROLLED DOWN THEN BACK UP, THE VEHICLE BEGAN WORKING. THE SECOND TIME THE ALONG WITH THE WINDOW INSTRUCTION, THE POWER STEERING NEEDED SERVICING. *JS
Mar 18, 2020
PURCHASED THE CAR USED FROM A REPUTABLE BUICK DEALER WITH 84K MILES ON IT. 7 DAYS LATER, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING HOME FROM WORK. I IMMEDIATELY BROUGHT THE CAR HOME TO PREVENT FURTHER MECHANICAL PROBLEMS AND NOTICED THAT WHEN I PUT THE CAR INTO PARK, THE TRANSMISSION FELT LIKE IT DROPPED AND IT WAS HARD TO SHIFT. I TURNED THE CAR OFF, LET IT REST, AND THEN TURNED IT BACK ON. THIS TIME, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TRIED SHIFTING THE CAR INTO REVERSE AND THE "R" LIGHT ON MY DASH BEGAN TO FLASH. I PUT IT INTO DRIVE AND THE "D" BEGAN TO FLASH. I TRIED TO MOVE THE CAR FORWARD AND THE CAR HAD ALMOST NOW POWER. EACH SHIFT MADE THE TRANSMISSION FEEL AS THOUGH IT WAS DROPPING AND IT MADE A VERY LOUD NOISE. I HAD THE CAR TOWED BACK TO THE DEALER AND WAS TOLD THAT IT IS THE TRANSMISSION CONTROL MODULE ($1100). THIS HAPPENED JJUST 7 DAYS AFTER PURCHASING IT, AND LESS THAN 2 WEEKS AFTER BEING INSPECTED BY THE DEALER.
Apr 30, 2019
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING AT ANY SPEED, THE 2013 BUICK VERANO LOST POWER, DOORS WOULD UNLOCK, THEN POWER WOULD COME BACK ON AND DOORS WOULD LOCK. THIS WOULD HAPPEN REPEATEDLY, IN ADDITION, THE WRENCH ICON ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NEWBY BUICK GMC (435-673-1100, LOCATED AT 1629 S CONVENTION CENTER DR, ST. GEORGE, UT 84790), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THEY DID DIAGNOSE THE FAILURE AND WAS ELECTRICAL. ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,500. *TT CONSUMER STATED VEHICLE WAS TRADED IN ON 5/7/19*JB
Apr 15, 2019
THE ELECTRICAL SYSTEM IS MALFUNCTIONING. THE AIR BAG LIGHT IS ON SOMETIME THEN IT WILL GO OFF. ITS LIKE SOMEONE IS SITTING ON THE PASSENGER SEAT. THE DASH SEAT LIGHT COMES ON AND OFF TOO. MY COLLISION LIGHT STARTED ACTING UP AND NOW IT DOESN'T WORK BUT TONIGHT THE PASSENGER MIRROR IS PARTIALLY ON AND WILL NOT GO OUT. BUTTONS ON THE DASH DISAPPEARS THEN SHOWS UP LATER. BLUETOOTH, COLLISION SETTING BUTTONS, I TOOK MY CAR INTO THE DEALERSHIP. MY BUMPER TO BUMPER HAS EXPIRED. I WAS TOLD THEIR IS CORROSION IN THE LINE AND IT WILL COST ME $1300 TO 1600 TO FIX.
Mar 04, 2017
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING, THE CONTACT INADVERTENTLY HIT THE KEYLESS IGNITION BUTTON, WHICH RESULTED IN A LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS MANUFACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *JS
Sep 22, 2016
+ 3 more complaints for this component
UNKNOWN OR OTHER
7 complaints
I think my car has a faulty ignition. When I turn my car off with key in ignition, my car starts on it's own.
Sep 12, 2024
In checking, my oil found that the oil was low but I’ve had no leaks concerned about where the oil is going and the oil consumption. I change my oil about twice a year. The car only has 45,000 miles on it..
Oct 16, 2023
MY 2013 BUICK VERANO HAS BEEN ACTING WEIRD FOR ABOUT A MONTH NOW. I FIRST NOTICED IT BECAUSE THE ENGINE LIGHT CAME ON ONE DAY ON MY WAY TO WORK AND WHEN I LEFT WORK IT WAS OFF. MAYBE TWO DAYS LATER WHEN I STARTED MY CAR AND PULLED OF IT JUST TURNED OFF. SO I STARTED IT AGAIN(STARTS UP FINE) AND I PUT IN TO DRIVE AND ONCE I PULL OFF IT TURNED OFF. IT DID ABOUT 4 TIMES BEFORE THE CAR WOULD RUN NORMALLY. THIS HAPPEN TWICE IN THE FIRST WEEK, AND THEN IT WAS EVERYDAY SINCE THEN. I DID NOTICE THAT IT WAS STRUGGLING TO GET IT OUT OF FIRST GEAR ABOUT THE THIRD WEEK. ALSO WHEN I WAS ON MY WAY TO THE STORE AND I STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN AND I TRIED TO ACCELERATE IT JUST TURNED OFF. BUT AFTER THAT RODE FINE. AFTER THAT INCIDENT I NOTICED YESTERDAY THAT EVERYTIME I STOP NOW THE CAR WILL TURN OFF AND ALSO IF I GO ANYTHING OVER 35MPH THE CAR JERKS AS IF IT WANTS TO STOP. THIS IS VERY UNSAFE. ALSO THE ENGINE LIGHTS COMES ON AND OFF. AND I DID GOOGLE TO SEE IF ANYONE ELSE HAS HAD THIS PROBLEM SO I CAN SEE WHAT THE PROBLEM COULD POSSIBLY BE AND FOUND THAT MANY PEOPLE WITH THIS SAME YEAR MAKE AND MODEL OF CAR HAVE THIS ISSUE. I ALSO READ THAT THEY HAD RECALLS FOR THIS SAME YEAR MAKE AND MODEL TWO MONTHS AFTER I PURCHASED THE VEHICLE BUT NEVER RECEIVED A LETTER OF NOTICE, MAYBE BECAUSE IT WASN'T FOR MY VIN. BUT WITH AN UNSAFE VEHICLE ISSUE SUCH AS THIS, SOMETHING HAS TO BE DONE.
Mar 01, 2019
RADIO SHUTS OFF FOR NO REASON AND COME BACK ON EITHER DRIVING OR IN PARK AND THE PROBLEM WITH THE TURN SIGNAL SOMETIMES
Nov 22, 2018
WHILE AT A STOP SIGN/LIGHT (STATIONARY) THE VEHICLE WILL MOVE FORWARD ON IT'S OWN. I WILL HAVE MY FOOT FIRMLY ON THE BRAKE AND IT MOVES. IT DOES IT AT RANDOM. I HAVE TAKEN IT TO BUICK AND EVEN CONTACTED CORPORATE ABOUT THIS AND NOW AM AT A STAND STILL. BUICK STATED THAT BECAUSE THERE IS NO RECALL, NO ERROR CODES, AND THEY CAN'T DUPLICATE THE ISSUE THEY DON'T KNOW HOW TO FIX THIS PROBLEM. I AM STUCK WITH A VEHICLE THAT HAS A SAFETY ISSUE. MY MAJOR CONCERN IS THAT IT MAY ONLY BE MOVING ABOUT A FOOT NOW BUT LATER WILL IT JUST KEEP GOING CAUSING ME TO BE IN AN ACCIDENT.
Sep 22, 2016
+ 2 more complaints for this component
AIR BAGS
7 complaints
Airbag system failure and warning constantly on the vehicle. GM knows of the issue but will not offer a recall, instead only an expired special coverage adjustment. The part involved is the passenger present sensor (PPS)module. That reference number is : N15202352 Release date November 2016. Airbags on Buick veranos will not deploy with this well known issue. Gms own words. Force a recall, my family could die in this car.
Dec 03, 2021
PERIODICALLY THE DRIVER 'SERVICE AIR BAG' LIGHT COMES ON FOR NO REASON. IT ONLY STAYS ON FOR A FEW MOMENTS UP TO A FEW MINUTES. SOMETIMES WHEN I HONK THE HORN THE LIGHT GOES OFF. TOOK IT TO THE SHOP AND THE TECH SAID IF THE LIGHT IS NOT ON HE COULDN'T CHECK THE PROBLEM. I NOTICED THERE WAS A RECALL NOTICE ON MY MAKE AND MODEL, BUT NOT ON MY VIN NUMBER FOR THE SAME PROBLEM. TECH SAID IF THE SERVICE LIGHT IS ON THEN THE AIRBAG WOULD NOT DEPLOY. PLEASE ADVISE.
Oct 22, 2019
MY SERVICE AIR KEEPS COMING UP ON MY DASH BOARD GOES ON AND OFF - BROUGHT IT TO THE DEALER AND SAID IT NEEDS TO BE ON TO FIX IT - SO NOTHING WAS DONE- NOW MY RADIO/ BACKUP CAMERA DOESNT COME ON AND THE DEALER IS TELLING ME I HAVE A SHORT SOME WHERE AND THE COST CAN BE OVER 300.00 JUST TO LOOK AT IT - I HAVE 121.000 MILES NOW BUT IT STARTED FROM THE FIRST YEAR I OWN THE 2013
Sep 04, 2019
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER NOTICE REGARDING A POSSIBLE DEFECTIVE AIR BAG PLACED IN THE VEHICLE. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO PINKERTON CHEVROLET (925 N ELECTRIC RD, SALEM, VA 24153, 800-813-5960) AND WAS INFORMED THAT SHE DID NOT QUALIFY FOR THE MANUFACTURER RECALL BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT DID NOT HAVE THE NOTICE AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT NOTHING COULD BE DONE TO ASSIST; HOWEVER, THEY OFFERED THE CONTACT A $100 CREDIT TOWARDS THE REPAIR OF THE AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Aug 13, 2019
TL* THE CONTACT OWNED A 2013 BUICK VERANO. THE CONTACT STATED THAT WHILE THE DRIVER WAS STOPPED AT THE SIDE OF THE ROAD, ANOTHER VEHICLE COMING FROM THE OPPOSITE DIRECTION CROSSED OVER AND CRASHED INTO THE VEHICLE HEAD ON. THE CONTACT WAS CONCERNED THAT ONSTAR FAILED TO ALERT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FRACTURED RIB AND KNEE INJURIES ALONG WITH A SHOULDER INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. A UNKNOWN DEALER WAS LATER NOTIFIED OF THE FAILURE WHEN INTERESTED IN THE PURCHASE OF A NEW VEHICLE. BOTH THE VEHICLES INVOLVED IN THE COLLISON WERE DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
May 21, 2019
+ 2 more complaints for this component
STEERING
7 complaints
STEERING WHEEL LOCKED INTO THE STRAIGHT POSITION AND WOULD TURN LEFT. DASHBOARD BLINKED MESSAGES ACROSS THE SCREEN. " SERVICE POWER STEERING" AND "SERVICE STABILITY TRACK". UNFORTUNATELY ONCE YOU TURN THE CAR OFF AND TURN THE CAR BACK ON, IT RESETS ITSELF AND ALL THE ALERTS ARE NO LONGER PRESENT.
Oct 17, 2017
MY CAR HAS ONLY 55, 148 MILES AND THE POWER STEERING MODULE HAS GONE OUT ALREADY. I HAVE HAD MY CAR FOR ONLY 3 YEARS AND I HAVE ALREADY HAD PROBLEMS WITH THE TRANSMISSION AND NOW THE POWER STEERING. I AM NOT SURE HOW MUCH IT WILL COST TO GET IT REPAIR. MY CAR LOCKED UP AS I WAS DRIVING IT. I LOOKED DOWN AND SAW MY DASHBOARD FLASHING SAYING THAT THE POWER STEERING NEEDED TO BE SERVICE. I COULD NOT TURN THE CAR AT FIRST. ALL I COULD DO IS JUST GO STRAIGHT. THEN ALL OF A SUDDEN I WAS ABLE TO TURN THE CAR, BUT IT WAS VERY HARD.
Jul 05, 2016
I WAS DRIVING THROUGH A CONSTRUCTION ZONE WHEN MY STEERING WHEEL LOCKED UP. IT SURPRISED ME AND CAUSED ME PANIC SOMEWHAT. THE LANE WAS VERY NARROW AND STARTED TO TURN, BUT MY STEERING WHEEL DID NOT RESPOND THE WAY IT SHOULD. IT TOOK A LOT OF EFFORT TO TURN THE WHEELS. THE CAR GOT TOO CLOSE TO THE CEMENT GUARDRAILS AND COLLIDED WITH THEM ON THE PASSENGER SIDE UP BY THE FRONT WHEEL. THE CAR HAS DAMAGE AT THE SITE OF IMPACT AND NOW THE STABILITRAC SYSTEM HAS A FAIL LIGHT ON. ALSO, THE CAR SHAKES WHEN DRIVEN, AND THERE IS A GENERAL LOSS OF CONTROL WHEN STEERING NOW. *TR
Dec 29, 2014
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT ROTOR NEEDED TO BE RESURFACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Jun 05, 2014
THIS CAR HAS STEERING ISSUES DURING HIGHWAY DRIVING. THE STEERING GETS VERY STIFF AND APPEARS TO GET STUCK WHEN THE WHEELS ARE IN ONE POSITION FOR VERY LONG SUCH AS ON THE HIGHWAY. THIS HAS HAPPENED A MULTITUDE OF TIMES SINCE I PURCHASED THIS VEHICLE LAST JULY. IN THE BEGINNING, I ASSUMED IT WAS BECAUSE THE CAR WAS NEW BUT IT'S TAKING MORE AND MORE EFFORT TO ADJUST THE STEERING DURING HIGHWAY TRAVEL. THIS IS A CONCERN BECAUSE ONE DAY IT COULD LEAD TO OVER ADJUSTMENT AND MAYBE A WRECK AT HIGHER SPEEDS. DRIVING IN THE CITY WHERE I LIVE IS NOT A PROBLEM, AS THAT I MAKE FREQUENT TURNS AND THE STEERING DOES NOT HAVE TIME TO LOCK UP. *TR
Mar 30, 2014
+ 2 more complaints for this component
POWER TRAIN
6 complaints
The contact owns a 2013 Buick Verano. The contact stated that while the vehicle was off on an inclined driveway, the vehicle rolled away. The contact had accidentally not shifted out of the drive gear position. The contact was able to jump back in the vehicle where he pressed the brake pedal and shifted into the park position. The vehicle was taken to a dealer where it was examined, but not diagnosed. The contact was advised that all Buick vehicles perform the same action while in drive on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Oct 16, 2024
The contact owns a 2013 Buick Verano. The contact stated while driving at 25-30 MPH, the shift lock release button mounted on the gear shifter fractured and she was unable to shift into park (P). The contact drove to the nearest independent mechanic and maintained the brake pedal depressed in order to keep the vehicle idle. The contact stated that she was also able to shift into neutral. The independent mechanic diagnosed that the gear shifter needed to be replaced. The contact provided the contact with a tool to depress the remaining part of the shift lock release button in order to park the vehicle. Upon arriving to her residence, the contact utilized the tool to park the vehicle. The contact contacted a tow company to tow the vehicle to the dealer. The tow agent was able to pull the remaining part of the shift lock release button out. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure but provided no assistance. The failure mileage was approximately 60,000.
Aug 29, 2022
THE 2013 BUICK VERANO IN QUESTION HAS 52K MILES. AT A STOP LIGHT, WHEN THE GAS WAS PUSHED TO ACCELERATE, THE CAR CHECK ENGINE LIGHT LIT AND THEN SUDDENLY SHIFTED INTO REVERSE AND WOULD NOT COME OUT. AFTER TRYING TO CHANGE THE TRANSMISSION SETTING SEVERAL TIMES, THE DRIVER TURNED THE VEHICLE OFF, AND RESTARTED, THE TRANSMISSION WORKED AT THAT POINT. THE DEALERSHIP INDICATED THEY HAVE NEVER SEEN THIS ISSUE BEFORE. THEY RECOMMENDED CLEARING CODES FOR INTAKE AND EXHAUST CAM SOLENOIDS BY REPLACING THEM AND UPDATING SOFTWARE. THESE WERE DONE AND WE HOPE THAT TAKES CARE OF THE PROBLEM. THIS WAS A SERIOUS SYSTEM FAILURE AND FORTUNATELY OCCURRED IN A LOCATION WHICH WAS NOT AS DANGEROUS AS IT COULD HAVE BEEN.
Aug 16, 2019
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE WOULD ALERT THAT THE VEHICLE WAS NOT IN THE PARK POSITION. THE CORRECT GEAR POSITION WAS NOT DISPLAYED. THE CONTACT TOOK THE VEHICLE TO THE GREATER LOWELL BUICK DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ASSEMBLIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 20,134. *TR
Jul 26, 2017
THE SHIFT LEVER IS ON A CONSOLE BETWEEN THE TWO FRONT SEATS. PUSHING THE LEVER TOWARD THE DRIVER CHANGES THE TRANSMISSION MODE FROM AUTOMATIC TO MANUAL. THERE IS NOTHING TO PREVENT ACCIDENTAL PUSHES SWITCHING THE TRANSMISSION TO MANUAL MODE AT HIGHWAY SPEED. MY PASSENGER, WHILE ADJUSTING HER COAT, HAS SWITCHED THE CAR TO MANUAL MODE WHILE THE CAR WAS AT HIGHWAY SPEED AND I HAVE SEEN HER PURSE SOMETIMES VERY CLOSE TO THE LEVER WHILE SHE IS DOING THINGS WITH THE PURSE (THE CAR IS A COMPACT--THE SHIFT LEVER IS IN CLOSE PROXIMITY TO BOTH FRONT SEATS). FORTUNATELY WHEN SHE ACCIDENTALLY SWITCHED THE TRANSMISSION TO MANUAL MODE I REMOVED MY FOOT FROM THE ACCERATOR WHILE I TRIED TO FIGURE OUT WHY MY CAR SUDDENLY SLOWED DOWN WHILE THE ENGINE WAS RACING; FORTUNATELY I WAS NOT IN HEAVY TRAFFIC WHERE THIS COULD HAVE CAUSED AN ACCIDENT.
Feb 17, 2017
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE
4 complaints
THE CAR SHUTS OFF WHILE IN MOTION DRIVING DOWN INTERSTATE OR ANY ROAD; SOMETIMES THE CAR WON'T SAY A WORD WHEN TRYING TO CRANK UNTIL AFTER A FEW TRIES; PLUGGED INTO COMPUTER BUT GIVES NO CODES
Aug 13, 2017
IF I REMOTE START MY CAR IT DOESN'T CUT ON AND FOR THE LAST FEW WEEKS MY CAR HASN'T BEEN STARTING INSTANTLY OR I HAVE TO TRY NUMEROUS TIMES TO GET IT TO START, WHEN IT DOES START ALL THE PANEL LIGHTS STAY ON, THE HAZARD LIGHTS COME ON WITHOUT ME TURNING THEM ON AS WELL AS THE WINDSHIELD WIPERS. MY REARVIEW CAMERA GOES BLACK IN THE MIDDLE OF ME BACKING OUT AND TURNS BACK ON ONCE I PLACE THE VEHICLE IN DRIVE. WHILE DRIVING THE WHOLE SCREEN TURNS BLACK AND THE RADIO WORKS SOMETIMES. ALSO WHEN I TURN ON MY A/C THE ENGINE GETS LOUDER AND IT MAKES A WEIRD NOISE UNTIL I TURN THE A/C OFF, THE A/C DOESN'T GET AS COLD AS IT USE TO AND MY HEAT GETS HOTTER THAN IT USED TO SOMETIMES WHEN I RIDE WITH THE HEAT THE CAR TURNS OFF. ALL OF THIS STARTED HAPPENING ON APRIL 18, 2016
May 05, 2016
WHILE DRIVING ON A SUBURBAN STREET, ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THERE WAS NO WARNING. I WAS DRIVING ABOUT 30 MPH, WHEN ENGINE TURNED ITSELF OFF, DASHBOARD WENT DARK, TURN SIGNAL DID NOT WORK, AND STEERING BECAME MORE DIFFICULT. I DRIFTED TO THE CURB, AND AFTER A MINUTE RESTARTED THE CAR WITH NO PROBLEM; IT HAS A PUSH-BUTTON STARTER. DEALER CAN FIND NOTHING WRONG WITH CAR. DEALER SAYS IT MAY BE A SMALL ANIMAL (A RAT OR SQUIRREL) LIVING IN THE CAR?S ENGINE COMPARTMENT AT NIGHT, AND CHEWING ON ELECTRICAL LINES. DEALER CANNOT, HOWEVER, FIND ANY DAMAGED WIRES. WHEN CAR WAS ABOUT 2 MONTHS OLD, HAD A SIMILAR INCIDENT WHEN RADIO AND ?INTELLILINK? SYSTEM CUT OUT WITHOUT WARNING. WHEN I PUSHED RADIO BUTTON, RADIO CAME BACK ON AND OPERATED NORMALLY. WE BOUGHT THIS CAR BECAUSE OF THE SAFETY FEATURES; NOW I AM AFRAID TO DRIVE IT ON THE FREEWAY. *TR
Apr 05, 2015
TL* THE CONTACT OWNS A 2013 BUICK VERANO (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ACCIDENTALLY BUMPED THE ENGINE ON/OFF BUTTON LOCATED IN THE LEFT SIDE OF THE DASHBOARD, CLOSE TO THE RADIO AND GPS. AS A RESULT, THE VEHICLE TURNED OFF. THE CONTACT WAS CONCERNED THAT IT WAS A SAFETY HAZARD, AND BELIEVED THAT A VEHICLE SHOULD NOT BE TURNED OFF BY PRESSING A BUTTON, WHILE IN MOTION. THE FAILURE AND CURRENT MILEAGE WAS 210.
Sep 04, 2012
TIRES,WHEELS
4 complaints
JUST RECENTLY PURCHASED A 2013 BUICK VERANO WITH LESS THAN 15,000 MILES ON IT. I'VE ALREADY HAD TO REPLACE TWO TIRES BEFORE HITTING MY TWO WEEK MARK. EACH TIME I WAS DRIVING 30MPH AND UNDER EACH TIME A BLOW OUT OCCURRED. RESEARCHED AND FOUND OUT THAT THESE CONTINENTAL TIRES HAVE BEEN NOT ONLY BEEN RECALLED BUT THE CONTINENTAL PROCONTACT 235/45 18 HAVE HAD MANY ISSUES BLOWING OUT AT MOMENTS NOTICE. BUT NOT YET RECALLED ALONG WITH PREVIOUS CONTINENTAL TIRES. THESE TIRES NEED TO BE RECALLED AGAIN AND TAKEN OFF THE MARKET BEFORE A TRAGIC INJURY OCCURRES IF IT HASNT HAPPENED ALREADY. *TR
Dec 29, 2016
I HAD TO REPLACE TWO TIRES BECAUSE OF BUBBLE ON THE OUTSIDE OF THE PERIMETER. *TR
May 06, 2015
OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO CONTINENTAL CONTIPRO CONTACT TIRES ARE LISTED IN SEVERAL PLACES FAILING WITHIN 5000 OF NEW. *TR
Sep 16, 2014
I BOUGHT THIS BUICK VERANO WITH IN 3000 MILES A TIRE BUBBLED NOW IM AT 13000 MILES 2 MORE TIRES HAVE BUBBLED IN TWO MORE TIRES IS THIS A PROBLEM WITH THE CONTINENTAL CONTIPRO CONTACT TIRES. *TR
Feb 18, 2014
TIRES
4 complaints
WE HAVE HAD 4 TIRE FAILURES WITH OUR CONTINENTAL TIRES. THERE HAVE BEEN 3 BLOWOUTS AND A BULGE IN A SIDEWALL. TWO OF THE BLOWOUTS OCCURRED AT SPEEDS LESS THAN 25MPH OVER SMALL POTHOLES. TIRES HAD 6000 MILES AND 100 MILES ON THEM FOR THE LOW SPEED BLOWOUTS. NO BENT RIMS. ALL DEEMED AS ROAD HAZARD. BULGED TIRE COVERED BY BUICK DEALER. I PAID HALF FOR FIRST BLOWOUT, ALL OF THE FIRST LOW SPEED BLOWOUT, AND CONTINENTAL COVERED THE LAST BECAUSE THE TIRE ONLY HAD 100 MILES ON IT. FIRST TWO TIRE TROUBLES STARTED WHEN THE CAR HAD 7200 MILES ON IT. THE NEXT ONE HAD 6000 MILES AND THE FOURTH HAD 100 MILES ON IT. CONTACTED CONTINENTAL AND THEY DENIED ANY PROBLEMS WITH THE SIDEWALLS ON THIS LINE OF TIRES.
May 08, 2015
EXPERIENCED A BLOW OUT ON HIGHWAY 696 GOING 72 MILES AN HOUR DUE TO SIDE WALL. TIRE HAD TO BE REPLACED. THIS IS THE THIRD TIME A TIRE HAD TO BE REPLACED BECAUSE OF TIRE WALL DAMAGE. CAR ONLY 2 YEARS OLD AND 3 TIRES HAVE BEEN REPLACED. FIRST TIME CAR ONLY 1 MONTH OLD. WHAT IS GOING ON? *TR
Jan 20, 2015
OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO. *TR
Sep 16, 2014
TL* THE CONTACT OWNS A 2013 BUICK VERANO EQUIPPED WITH CONTINENTAL PROCONTACT TIRES, SIZE: 235/45/R18. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT PASSENGER'S SIDE TIRE BEGAN LOOSING AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPLACEMENT OF THE TIRE. AFTER THE TIRE WAS REPLACED THE FRONT DRIVER'S SIDE TIRE AND REAR DRIVER AND PASSENGER'S SIDE TIRES ALSO BLEW. THE CONTACT STATED ALL FOUR TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE TIRE AND VEHICLE WAS 1,000.
Nov 13, 2013
STRUCTURE
3 complaints
PAINT ON HOOD, TOP, AND TRUNK LID FADING OFF. CAR WAS MANUFACTURED IN LAKE ORION MICHIGAN. HEARD MANY OF THE SAME COMPLAINTS FROM THIS SAME ASSEMBLY PLANT. IS THERE A CLASS ACTION LAWSUIT ON THIS MATTER, VERY ANGRY AND CONCERNED.
Nov 25, 2020
CAR HAS LESS THAN 40K MILES. NOTICED WHAT SEEMED TO BE VERY SMALL SCRATCHES ON TOP SURFACES OF VEHICLE. UPON CLOSER INSPECTION, LOOKS LIKE THE PAINT IS FADING DOWN TO BARE METAL. THE FADING PAINT IS HARD TO NOTICE AND RECOGNIZE, BUT AFTER WASHING YOU CAN SEE THE DULL AREAS EASILY. NOTICED PROBLEM ON HOOD 2 YEARS AGO, PAID $1900 TO HAVE IT REPAINTED BEFORE REALIZING THIS IS A COMMON ISSUE. GM BODY SHOP SAID THE PAINT IS "CHECKING". CAUSED BY IMPROPER OEM APPLICATION. SINCE CAR IS 5 YEARS OLD, NOT COVERED UNDER WARRANTY. $2900 TO REPAIR!!
Jan 30, 2019
TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE PUSH BUTTON START SWITCH WAS DEPRESSED UNINTENTIONALLY. THE CONTACT STATED THAT THE TWO FUNCTION BUTTONS WERE TOO CLOSE TO EACH OTHER AND COULD RESULT IN A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.
Sep 14, 2015
AIR BAGS,ENGINE
2 complaints
2013 Buick Verano engine ceased after excessive oil consumption (which was NOT indicated by the oil light). Multiple lawsuits have been filed for cars with the SAME engine, but my specific car has not been included - and GM shut down my car-specific lawsuits due to "design" flaws that they don't take credit for. NO warning signs, and my car stopped in the middle of the road, putting my safety at risk. Oil change notification DID NOT work, and oil light did not come on at all. In addition, a "service passenger airbag" light comes on whenever anyone sits in the passenger seat (I have seen recalls regarding this as well, but are not specific to my car). Very disappointed.
Sep 08, 2021
WARNING LIGHT COME ON AND AND THE CAR WON'T START. I JUST PARK FOR A DAY OR SO, THAN IT STARTS UP LIKE NOTHING IS WRONG WITH IT.
Oct 01, 2018
AIR BAGS,SEAT BELTS
2 complaints
1) WARNING ICON TO CHECK AIR BAG KEEPS COMING ON WHILE THE CAR IS IN MOTION 2) CANNOT LOCK FRONT PASSENGER SEATBELT
Nov 16, 2020
2013 BUICK VERANO. CONSUMER WRITES IN REGARDS TO AIRBAG AND SEAT BELT MALFUNCTION DURING A REAR END COLLISION. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER STATED THE SEAT BELT DID NOT LOCK INTO PLACE AND THE AIR BAGS DID NOT DEPLOY. *JB
May 06, 2015
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
MAKING A LEFT HAND TURN, WRENCH LIGHT CAME ON, STABILITRAK LIGHT CAME ON, MIDDLE CONSOLE WENT OUT AND YANKED THE ENTIRE CAR TO THE RIGHT. LUCKILY BOTH HANDS WERE ON THE WHEEL AND NO CARS IN THE LANE TO THE RIGHT, WAS ABLE TO KEEP THE CAR IN THE LANE BARELY. STOPPED AT THE CAR WASH, FELT THE CAR JUMP A BIT. DROVE ANOTHER 3 MINUTES HOME AND AS I WAS BACKING INTO THE MY PARKING SPOT MY MIDDLE CONSOLE WENT OUT AND CAME BACK ON SEVERAL TIMES WITH APPROX 4 SEC DELAYS BEING OFF, CARS POWER STEERING WAS OFF AND ON CONSTANTLY, TRYING TO TURN THE WHEEL TO THE LEFT TO PULL FORWARD A LITTLE THE CAR KEPT JERKING FORWARD AS I KEPT TRYING TO TURN LEFT BUT THE WHEEL KEPT ACTING LIKE IT WAS HITTING A WALL, THE STABILITRAK LIGHT KEPT FLASHING. TRYING TO TURN IT RIGHT AND BACK UP THE MIDDLE CONSOLE KEPT FLASHING AND THE WHEEL KEPT JERKING. FINALLY GOT THE CAR PARKED AND THE NEIGHBOR HEARD ME ON THE PHONE AND STEPPED OUT TO ASK IF I WAS OK, WHEN I WAS TRYING TO PARK SHE HEARD A HUGE CRASH AT THAT TIME AND THOUGHT IT WAS AN ACCIDENT OF SOME SORT. TODAY WAS THE FIRST DAY FOR ALL OF THIS. THE MIDDLE CONSOLE HAS BEEN FLASHING ON AND OFF FOR A FEW MONTHS AND THE STABILITRAK LIGHT STARTED COMING ON LAST WEEKEND. *TR
May 26, 2020
TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.
Jun 20, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
I TURNED MY CAR ON AND HAD BOTH THE FRONT AND REAR DEFROST. I SMELLED SOMETHING FUNNY, SO I TURNED THE CAR OFF TO INVESTIGATE. I DIDN'T SEE ANYTHING SO TURNED THE CAR BACK ON AND PULLED BACK INTO THE DRIVEWAY AND TURNED IT OFF. WITHIN A MINUTE OR TWO, THE ENTIRE BACK DRIVER- SIDE DOOR WAS IN FLAMES. I HAD TO USE A FIRE EXTINGUISHER TO GET RID OF THE FIRE. WHEN THE MECHANIC LOOKED AT IT, HE SAID HE HAD NEVER SEEN ANYTHING LIKE THAT AND GUESSED IT MAY HAVE BEEN THE CIRCUIT TO THE DEFROSTER AND IF I HAD NOT OF GOTTEN OUT OF THE CAR AND TURNED IT OFF, I COULD HAVE BEEN SERIOUSLY INJURED OR DIED BECAUSE THE CAR CAUGHT SO QUICKLY.
Feb 04, 2019
1.) MY CAR REDUCED SPEED ON THE HIGHWAY DRIVING 55. WHEN PULLING OVER THE CAR WOULD NOT ACCELERATE AND TURNED OFF. AFTER BEING OFF FOR 20 MINUTES ON THE SIDE OF THE ROAD THE VEHICLE DROVE NORMALLY. AFTER A WEEK CARMAX SERVICE COULD NOT FIND THE REASON FOR THIS INCIDENT. 2.) THE EPB WARNING LIGHT FLASHED WHILE DRIVING ON A CITY STREET AND SLOWS THE VEHICLE DOWN. I CAME TO A STOPLIGHT AND MY CAR DIED. IT WAS TOWED TO CARMAX SERVICE AND AFTER A WEEK THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AND FIX THE ISSUE. 3.) WHILE DRIVING ON A CITY STREET THE EPB SERVICE LIGHT STARTED FLASHING IN MY CAR JERKED FORWARD I WOULD NOT ACCELERATE. 4.) I WAS MERGING ONTO THE HIGHWAY WHEN THE POWER SYSTEM LIGHT TURNED ON AND MY DOORS STARTED LOCKING AND UNLOCKING ON ITS OWN. THE VEHICLE WOULD NOT ACCELERATE AND TURNED OFF. AFTER ABOUT FOUR MINUTES IT TURNED BACK ON AND DROVE FINE BUT BUICK DEALER COULD NOT FIND A PROBLEM. DEALER HAD THE CAR FOR 10DAYS.
Mar 07, 2018
WHEELS
2 complaints
BOUGHT TRADE IN FROM CENTRAL CADILLAC IN CLEVELAND, OHIO. YES, TWO YEAR OLD CAR WITH 6500 MILES? CONTINENTAL TIRE BLEW OUT, REAR PASSENGER SIDE COST $220.00 FOR REPLACEMENT TIRE. HAD PLANNED TO TAKE CAR ON VACATION BUT AFTER ALL LISTED COMPLAINTS I AM EXTREMELY CONCERNED FOR PASSENGER SAFETY WITH THESE TIRES. I AM A RETIRED LAW ENFORCEMENT OFFICER SO PLEASE BEWARE!
Jul 17, 2015
IMPACTED ROAD HAZARD THAT SEVERELY DAMAGED THE PASSENGER SIDE TIRES AND WHEELS REQUIRING FULL REPLACEMENT. HAD A SECOND INCIDENT AND REPLACED A THIRD TIRE ON THE SAME SIDE THE FOLLOWING MONTH. HAVE SPOKEN TO OTHERS WHO EXPERIENCED THE SAME PROBLEM WITH "LOW PROFILE TIRES" WHICH WOULD BE A DESIGN APPLICATION BY THE OEM'S THAT IN MY OPINION SHOULD BE CONSIDERED DANGEROUS TO THE CONSUMER. THE LOW PROFILE TIRE BY DESIGN CANNOT WITHSTAND EVEN THE SMALLEST ROAD HAZARD AND AT HIGH SPEEDS HAVE THE POTENTIAL TO BE LIFE THREATENING TO CONSUMERS. I BELIEVE THEY SHOULD BE RECALLED. *TR
Aug 29, 2014
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
My driver side air bag notification keeps coming on. On and off, while I'm driving. My electrical system is odd. I can not charge any devices and my screen will turn off while I'm driving. I'm giving today's date, but this is an ongoing problem for at least a year.
Jan 28, 2025
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
Started having the radio blank out and then steering wheel would lose power while driving. Service stability track error comes on. Took in for diagnostic and was told rear control module was bad. After 1500 to 1800.00 in repairs still had the same issues within 7 days. I've contacted dealership and general motor. I'm afraid my car will lose power while on highway
Jul 10, 2023
STEERING,POWER TRAIN
1 complaint
Power steering an steering wheel locks, Once this happens the car becomes a safety hazard, first time it happened two children were in the car and seconds from an accident on the freeway. Exited the freeway and car steering wheel failed again this time stopped working completely putting my children’s life in danger.
Nov 02, 2022
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
The car power steering locked and stopped working while driving on the freeway, this incident put at risk myself and my children safety. After exiting the freeway the steering wheel stopped working again. this is a known issue as the car steering power was not recalled but the issue was acknowledged but GM. The car is a safety hazard for the person who drive it and the public.
Nov 02, 2022
AIR BAGS,SEATS
1 complaint
My passenger air bag module is faulty, when an individual is in the car, the module doesn't sense the passenger. So there is no airbag and I was told that it's possible in an accident that the airbag would not go off. I paid $600 to get a diagnostic, from Marvin K and Brown dealership. They reported back to me that the module was at fault. My vehicle is out of warranty. The service airbag notification has been continuously popping up on and off.
Jul 21, 2022
AIR BAGS,SEAT BELTS,SEATS
1 complaint
Check airbag warning light comes on, when someone is in passenger seat. Air bag light is off. When the passenger seat is empty the air bag light is on and the fasten seatbelt light flashes and chimes. I feel this is a safety issue and should be addressed.
Jun 30, 2021
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ON 10/6/2020, I WAS RIDING AS THE FRONT PASSENGER IN OUR 2013 BUICK VERANO. WE WERE TRAVELING ON THE HIGHWAY (70 MPH) AND HIT A BUMP AT THE START OF A BRIDGE. A WARNING LIGHT ILLUMINATED, THE ENGINE RPM SUDDENLY INCREASED AS IF THE TRANSMISSION DOWNSHIFTED, THE CAR DECELERATED AND MY WIFE PULLED TO THE SHOULDER. WE STOPPED, CHECKED THE GEAR SHIFT AND IT WAS STILL IN DRIVE, THE WARNING LIGHT DISAPPEARED, AND EVERYTHING SEEMED NORMAL.
Oct 09, 2020
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE KEY HAS GOTTEN STUCK IN THE IGNITION SEVERAL TIMES. THIS PREVENTS THE CAR FROM MOVING AND TURNING OFF COMPLETELY. AT ONE POINT THE CAR BEGAN TO ROLL AS I WAS ATTEMPTING TO GET OUT TO GET ASSISTANCE. I WAS EVENTUALLY ABLE TO GO ONTO YOUTUBE AND DISCOVERED THE ISSUE WAS CONSISTENT WITH THE CHEVY MALIBU, SO I USED THE SAME TECHNIQUE DESCRIBED IN THE YOUTUBE VIDEO TO REMOVE THE KEY. THE SAME ISSUE OCCURRED ON THE EVENING ON FEBRUARY 21, 2019. THE VALET SUPERVISOR WENT TO RETRIEVE MY CAR AND WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION AND THE CAR WOULD NOT MOVE INTO THE PARK GEAR. I WOULD MOVE INTO DRIVE, NEUTRAL AND REVERSE BUT NOT PARK. I BELIEVE MY CAR IS ALSO IMPACTED UNDER THE FOLLOWING RECALL NUMBER:50490 AND 50491. ANY HELP WOULD BE APPRECIATED. THANKS.
Apr 04, 2019
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY VEHICLE STARTS JERKING WHEN I GET OFF EXPRESSWAY. OR AT RED LIGHT OR CONJESTED TRAFFIC. CAR HAS NO CODE BEEN ON AT LEAST 7 MACHINE NO CODE BUICK CANT FIND THE PROBLEM.
Mar 13, 2019
VISIBILITY,LANE DEPARTURE
1 complaint
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE VEHICLE WAS STARTED, THE BLIND SPOT DETECTION INDICATOR ILLUMINATED AND THE SUN ROOF WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 OLD VESTAL RD, VESTAL, NY 13850) WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE SENSOR FAILURE MAY HAVE AFFECTED THE SUN ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT FOR THE BLIND SPOT SENSOR REPLACEMENT COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED.
Aug 21, 2018
SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE WOULD BECOME UNSTABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PARK FORD OF MAHOPAC, 276 US-6, MAHOPAC, NY) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE COIL SPRING WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
Jun 28, 2018
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE FROM THE PARK POSITION, THE GEAR SHIFTER FAILED. AFTER VARIOUS ATTEMPTS, THE GEAR WAS EVENTUALLY ABLE TO SHIFT INTO DRIVE. THE FAILURE RECURRED A TOTAL OF FOUR TIMES. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED. THE LOCAL DEALER (PERRY BUICK, 6633 E VIRGINIA BEACH BLVD, NORFOLK, VA, 23502, 757-828-5431) SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Oct 03, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
VEHICLE, TRAVELING 45MPH IN TRAFFIC STREAM ON HIGHWAY, SUDDENLY LOST ALL POWER, INCLUDING ENGINE, RADIO, AC FAN, AND DASHBOARD LIGHTS. AFTER COASTING TO ROADSIDE, STILL MOVING, RADIO, AC FAN AND DASHBOARD LIGHTS SUDDENLY SELF RESTORED. AFTER STOPPING, TRANSMISSION PUT IN PARK, START BUTTON PUSHED, ENGINE STARTED, EVERYTHING BACK TO NORMAL.
Jun 12, 2017
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
MY FIRST COMPLAINT HAS TO DO WITH THE "LOW FUEL" WARNING INDICATOR NOT FUNCTIONING PROPERLY. THIS DOESN'T OCCUR OFTEN, BUT I'VE NOTICED IT HAPPEN 3 TIMES IN THE PAST 6 MONTHS, AND I'M UNSURE OF WHEN THIS ISSUE FIRST BEGAN. TYPICALLY, THE FUEL LEVEL INDICATOR WILL BE AT 1/4 OR BELOW, AND WHEN DRIVING A LONG DISTANCE, STOPPING AND GOING, AND/OR ON HILLY RURAL ROADS, WHEN THE NEEDLE CROSSES INTO THE RED AND EVENTUALLY HITS "0" THE "LOW FUEL" INDICATOR HAS NOT LIT UP, NO MESSAGE APPEARED, AND NO WARNING CHIME, BUT THE DIC STATES "LOW FUEL RANGE". PERHAPS THE SENSOR IS GOING BAD, BUT WHY WOULDN'T THE LIGHT TURN ON IF THE SYSTEM KNOWS THE FUEL LEVEL IS LOW? I CAN PARK SOMEWHERE AND IDLE FOR 30 MIN AND THE LIGHT STILL WON'T TURN ON. ONLY AFTER I SHUT THE CAR OFF AND RESTART IT DOES THE LIGHT/WARNING CHIME/MESSAGE APPEAR. CURRENT MILEAGE: 88,600 MY SECOND COMPLAINT PERTAINS TO THE AIRBAG: ON/OFF INDICATOR FOR THE FRONT PASSENGER. WHEN THE KEY IS TURNED TO ON WITH OR WITHOUT THE ENGINE RUNNING, THE SYSTEM OPERATES NORMALLY, BUT IF I'M CHARGING MY PHONE USING A CAR CHARGER CONNECTED TO THE FRONT AUX POWER OUTLET, AND LAY IT DIRECTLY ON THE RIGHT HALF OF THE PASSENGER SEAT, IN ANY POSITION, THE AIRBAG LIGHT WILL SWITCH FROM OFF TO ON, BUT THE SAFETY BELT LIGHT DOES NOT TURN ON OR FLASH, AND NO CHIME IS HEARD. WHEN I LIFT MY PHONE, THE INDICATOR RETURNS TO NORMAL IN A FEW SECONDS. I'VE NOTICED THE PHONE HAS TO BE DIRECTLY ON THE SEAT WITHOUT ANYTHING BENEATH IT IN ORDER FOR THIS TO OCCUR, AND IT'S ONLY ON THE RIGHT SIDE OF THE SEAT. I JUST NOTICED THIS A COUPLE WEEKS AGO, BUT THE CURRENT MILEAGE OF 88,600 STILL APPLIES. I HAVE NOT NOTIFIED A DEALER ABOUT THESE ISSUES FOR FEAR OF HAVING TO PAY COSTLY REPAIRS I CAN'T AFFORD. HOWEVER, THE AIRBAG ISSUE CONCERNS ME THE MOST. I BELIEVE THERE'S ELECTRONIC INTERFERENCE CAUSING IT TO OCCUR, BUT IT SHOULDN'T BE HAPPENING REGARDLESS.
Aug 15, 2016
UNKNOWN OR OTHER,ENGINE
1 complaint
THE CAR ONLY HAS 20,000 MILES ON IT. I WENT TO THE GROCERY AND DRUG STORE WHICH IS ONLY 4 MILES FROM MY HOME. I PULLED INTO THE GARAGE AND NOTICED THE FAN WAS RUNNING (ENGINE FAN) HARD. BUT ASSUMED IT WAS NORMAL FOR ANY CAR TO COOL DOWN THE ENGINE. I WENT IN THE HOUSE AND THE FAN HAD STOPPED ON THE CAR. I HAD TO GO BACK INTO THE GARAGE ABOUT 10 MINUTES LATER AND THE CAR FAN WAS ON AGAIN! A BLOWING FULL BLAST. I OPENED THE DOOR OF THE CAR, LOOKED AT THE DASH, SAW MY FAN FOR THE AIR IN THE CAR WAS AT THE HIGHEST LEVEL, TURNED THAT DOWN BUT THE CAR FAN OUTSIDE CONTINUED TO RUN. I RAN INTO THE HOUSE, GOT MY KEYS AND LOCKED THE CAR WHICH TURNED OFF THE ENGINE FAN. MY CONCERN IS THAT IF THIS HAPPENED AND CONTINUED TO RUN, MY HOUSE IS AN ATTACHED GARAGE, IT COULD EASILY HAVE STARTED A FIRE. I HAVE CALLED GM AND I AM WAITING ON A CALL BACK BUT I CONCERNED NOT ONLY FOR MY WELFARE BUT EVERYONE. I HAVE NEVER SEEN A CAR DO THIS. I DO NOT HAVE ON STAR NOR SIRRUS ACTIVATED SO IT ISN'T LIKE SOMEONE COULD HAVE DONE SOMETHING REMOTELY.
Mar 11, 2016
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I TURNED MY CAR ON, AND GOT A LIST OF "SERVICE NOW" INDICATORS,INCLUDING SERVICE AIRBAG. I HAD NO GAUGES, SPEEDOMETER, RADIO. I BROUGHT MY CAR TO THE DEALER 6/29/2015, A REAR SIDE SENSOR HAD GOTTEN WET AND SHORTED OUT A FUSE. THIS IS A KNOWN MANUFACTURING SAFETY DEFECT, BUT SINCE I'M 3000 MILES PAST WARRANTY THEY ARE GOING TO CHARGE ME $1300.00 TO REPAIR.
Jun 29, 2015
POWER TRAIN,ENGINE
1 complaint
2013 BUICK VERANO, VIN [XXX]. ORIGINALLY PURCHASED IN MINNESOTA. HAVE HAD MULTIPLE PROBLEMS. FIRST, CAR WAS "HARD-SHIFTING" LIKE IT WAS HAVING A REALLY HARD TIME LOCATING THE NEXT GEAR TO SHIFT INTO. THE HARD SHIFT OCCURS BETWEEN 15-25 MPH, AND AGAIN BETWEEN 50-60 MPH. IT IS CAUSING THE CAR TO ACCELERATE AND ACT VERY SLUGGISHLY. HAVE NOT HAD A SINGLE PROBLEM WITH THIS CAR UNTIL A LONG ROAD TRIP RELOCATING TO UTAH IN MARCH 2015 THAT LED UP TO ALL THESE NEW PROBLEMS. DEALER SAYS DIAGNOSTIC SHOWS NOTHING WRONG, BUT WHEN TEST DRIVING, CAN FEEL AND HEAR THE HARD SHIFT. ATTEMPTED TO FIX. PROBLEMS WENT AWAY FOR 2 MONTHS AND THEN RETURNED IN LATE MAY / EARLY JUNE 2015. SECOND, WHEN A/C IS ON FULL BLAST INSIDE CAR AND WE USE REMOTE START TO START THE CAR, THE CAR IDLES FINE FOR 10 SECONDS. THEN AS SOON AS THE A/C SYSTEM KICKS ON IN THE CAR, THE ENGINE REV'S UP FROM 800 RPM'S (NORMAL IDLE) TO ABOUT 1,500 RPM'S AND THE ENGINE IS VERY LOUD. THE DEALER STATES "DIAGNOSTIC COMPUTER SAYS NOTHING IS WRONG." WE CAN HEAR HOW LOUD IT IS, AND THOSE ARE THE COOLING FANS, BUT IT'S SUPPOSED TO COME BACK DOWN TO NORMAL IDLE AFTER A FEW MINUTES. WE CAN HAVE THE CAR IDLING FOR 10+ MINUTES AND IT DOES NOT REDUCE IN NOISE VOLUME OR RPM LEVEL. IT CONTINUES TO IDLE VERY HIGH RPM'S AND DOES NOT SOUND LIKE ANY OTHER BUICK ON THE GM DEALERSHIP LOT. DEALER MECHANIC'S CAN HEAR THERE IS A PROBLEM BUT REFUSE TO FIX IT BECAUSE THEIR STUPID COMPUTERS DON'T SAY ANYTHING IS WRONG. SO NOW WE ARE EXPERIENCING 2 ISSUES - THE LOUD REV RPM NOISE IN IDLE WHICH IS MAKING THE ENGINE VERY LABORED SOUNDING, AND THE HARD-SHIFTING PROBLEM THAT STILL HASN'T GONE AWAY. THERE HAS TO BE SOMETHING WRONG WITH THIS VEHICLE'S TRANSMISSION, POWER TRAIN, OR COOLING SYSTEM BUT OF COURSE GM WON'T FIX IT OR RECALL IT. I CAN'T EVEN FIND A RECALL LIST NEWER THAN 12/31/14. *TR
Jun 18, 2015
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
STEERING)- THE STEERING WHEEL SEEMS TO "STICK" AT SPEEDS FROM 40 MPH AND UPWARDS TO 80 MPH. STEERING SEEMS TO HAVE FLUID, NON-CATCHING MOTION WHILE DRIVING SHORT DISTANCES, HOWEVER, AFTER DRIVING LONG DISTANCES, OR MORE OFTEN THAN USUAL THROUGHOUT THE DAY, THE WHEEL SEEMS TO STICK, AND TAKES MORE EFFORT THAN USUAL TO STEER IN THE INTENDED DIRECTION. VEHICLE STAYS STRAIGHT FOR AWHILE, BUT VEERS OFF LIKE NORMAL, BUT TO STEER VEHICLE TO REMAIN IN LANE IS WHEN THE STICKING OCCURS MOSTLY. ISSUE MAY INTERTWINE WITH NEXT INCIDENT INVOLVING THE FRONT RIGHT AXLE SEAL. OTHER)- 5/19/2014, MILEAGE 25727 - TOOK VEHICLE TO A DEALERSHIP WHO STATED THAT THE FRONT PASSENGER AXLE SEAL IS LEAKING AND RECOMMENDED TAKING TO NEAREST GM DEALERSHIP FOR WARRANTY REPAIR. GM DEALERSHIP STATED THAT THE AXLE SEAL WASN'T LEAKING, BUT WAS JUST "WET." RETURNED TO FIRST DEALERSHIP A FEW MONTHS LATER WHO STATED THE SAME AXLE SEAL LEAKING ISSUE, GM DEALERSHIP STATED THE AXLE SEAL WAS WET. I FEAR THAT THE FAILURE TO ACKNOWLEDGE, AND REPAIR, THE LEAKING AXLE SEAL COULD BE A RESULT OF THE STEERING WHEEL STICKING. FAILURE TO REPAIR COULD ALSO LEAD TO PART MALFUNCTION/FAILURE WHICH COULD LEAD TO VEHICLE CRASHING. ENGINE) - ENGINE SEEMS TO ALWAYS RUN LOUD, LIKE THE FAN IS ON HIGH FOR CLIMATE CONTROL, EVEN WHEN CLIMATE CONTROL IS OFF. GM DEALERSHIP STATED IT WAS A FAN TO COOL THE ENGINE DOWN, AND RUNS WHEN CAR IS DRIVEN FOR A LONG PERIOD OF TIME. I HEAR IT ALL THE TIME, AND THE VEHICLE SEEMS TO BE HOTTER THAN WHAT WOULD BE EXPECTED TO BE COMING FROM THAT AREA. UNCOMFORTABLE HEAT IS HOW I WOULD DESCRIBE IT. ENGINE ALWAYS RUNS LOUD CURRENTLY AT 48,000 MILES, REGARDLESS OF DRIVING PERIOD. FIRE DANGER COULD BE A RISK.
May 10, 2015
EQUIPMENT ADAPTIVE/MOBILITY,BACK OVER PREVENTION
1 complaint
THE CAR IS EQUIPPED WITH A BACK UP CAMERA AND SCREEN INSIDE. WHICH I UNDERSTAND WILL SHORTLY BE A REQUIREMENT FOR ALL CARS. HOWEVER THERE ARE SERIOUS PROBLEMS WITH CAMERA/SCREEN SYSTEM. IF CAR IS PARKED IN A GARAGE THE LIGHT SENSOR SETS THE TV SCREEN TO THE LOWEST LEVEL, AND WHEN YOU BACK OUT INTO THE DAY LIGHT, YOU ARE UNABLE TO SEE WHAT IS HAPPENING IN BACK OF THE CAR, AS SCREEN TO DO DARK TO BE VISIBLE. PLUS IF YOU HAVE SUNGLASSES ON, IT IS EVEN WORSE. SOME GM CARS I AM TOLD CAN OVERRIDE THE DARK SCREEN, BUT NOT ON THIS MODEL. ALSO SCREEN DISPLAY IT HIGH UP ON DASH, AND WHEN THE SUN IS OVERHEAD IT OVERPOWERS THE SCREEN AND AGAIN THE BACK UP TV SYSTEM IS UNUSABLE. I FEEL THAT THIS PROBLEM NEEDS TO BE FIXED SO THE SAFETY FEATURE IN THE CAR WITH DO WHAT IT SHOULD. I HAVE WRITTEN TO GM ON THE ITEM, BUT NO SATISFACTION FROM THEN ON THE ITEM. *TR
Jun 20, 2014
STEERING,SUSPENSION,WHEELS
1 complaint
THIS CAR HAS ALWAYS HAD A RUBBING OR GRINDING SENSATION JUST AFTER MAKING A TURN, AT LOW SPEEDS. IT IS SUBTLE BUT DEFINITELY THERE. THE DEALER DISCOUNTED MY CLAIM DURING THE FIRST SERVICE VISIT AND SAID THAT IT IS NORMAL. I DON'T KNOW IF THIS IS ASSOCIATED WITH THE STEERING ISSUES THAT I HAVE AT HIGHER SPEEDS OR NOT. THIS ISSUE ONLY HAPPENS JUST AFTER MAKING HARD TURNS SUCH AS 90 DEGREE TURNS FROM STREET TO STREET. IT DOES NOT OCCUR WHEN MAKING CURVES. *TR
Mar 30, 2014
SEAT BELTS,STRUCTURE
1 complaint
I PURCHASED THIS VEHICLE AND THE NEXT DAY THE FRONT SEAT BELTS BEGAN TO RATTLE, AND THERE IS AN AIR NOISE ON THE PASSENGER SIDE WINDOW. WE TOLD THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS. WE TOLD THEM WE WERE ON OUR WAY AND THAT WE WOULD JUST HAVE IT FIXED WHEN THE OIL REQUIRED CHANGING. WE FINALLY TOOK THE CAR INTO THE DEALERSHIP AND THE NEXT DAY WE WERE TOLD THE CAR WAS READY. WHEN WE WENT TO PICK UP THE CAR THEY SAID THAT THEY COULD NOT FIX THE SEAT BELTS NOR COULD THEY FIX THE AIR LEAK. THEY SAID IT WAS A DESIGNED FLAW. WE CALLED GMC AND THEY STATED THEY COULD NOT FIX IT AND THAT ALL VERANOS HAD THE SAME PROBLEM. *TR
Nov 20, 2013
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
I WAS PARKING MY VERANO IN A FLAT PARKING SPACE (NO HILLS) ON DRY PAVEMENT. I WAS IN THE SPACE, I TOOK MY FOOT OFF THE ACCELERATOR AND STEPPED ON THE BRAKE TO PUT IT IN PARK, BUT BEFORE I COULD GET IT IN PARK, THE ENGINE REVVED UP, AND THE CAR TORPEDOED LIKE A ROCKET (VERY FAST) OVER THE PARKING BARRIER INTO A THREE OR FOUR FOOT DRAINAGE DITCH, WHICH STOPPED THE CAR FROM SHOOTING ACROSS ON-COMING TRAFFIC IN THE STREET. AS THE CAR JUMPED ACROSS THE PARKING BARRIER, I TRIED TO BRAKE AND THE CAR STILL WOULD NOT STOP. THE CAR ENDED UP FACE FIRST IN THE DITCH WITH DAMAGE TO THE FRONT END. I HAVE HAD THE DEALER EXAMINE THE CAR, BUT THEY FOUND NOTHING WRONG. I ALSO MADE A CLAIM TO GM AND THEY ARE INVESTIGATING THE SITUATION. SO FAR, I'VE BEEN RESEARCHING A FOUND A BLOG ON EDMONDS.COM ABOUT TWO OTHER PEOPLE WITH THE SAME PROBLEM OF SUDDEN ACCELERATION WITHOUT WARNING. ONE OF THE PEOPLE HAS CONTACTED ME AND THEY SAID IT WENT THROUGH A WALL IN A NEIGHBORS HOUSE, THEY GOT THE CAR REPAIRED, AND THEN IT HAPPENED AGAIN!!! I AM AFRAID TO DRIVE THE CAR EVEN IF THE CAR GETS REPAIRED. HOPEFULLY THE PROBLEM WILL BE FOUND BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. NOW THAT THIS HAS HAPPENED, MY HUSBAND AND I ARE WONDERING IF THE EXPERIENCES OF BURSTS OF ACCELERATION ON THE HIGHWAY EVERY SO OFTEN (NOT ALL THE TIME) ARE RELATED TO THE ACCIDENT I HAD. WE JUST FIGURED THAT IT WAS THE TURBO KICKING IN???? *TR
Aug 22, 2013
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY NEW BUICK VERANO 2013 JUST BACKED ITSELF OUT OF MY DRIVEWAY AND HIT MY NEIGHBOR'S MAILBOX. HAS THERE BEEN ANY OTHER REPORTS LIKE THIS? *TR
May 20, 2013
Frequently Asked Questions
How many problems does the 2013 BUICK Verano have?
The 2013 BUICK Verano currently has 104 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 BUICK Verano?
The most common problems reported for the 2013 BUICK Verano are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 BUICK Verano problem data come from?
All problem and complaint data for the 2013 BUICK Verano comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - BUICK Verano Problems
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