2013 CHEVROLET Equinox Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
742
Complaints Reported
Complaints by Component
ENGINE
292 complaints
PCV Valve froze due to poor design and crankcase couldn't vent which blew out the rear main seal. Obvious design flaw
Dec 17, 2025
I am submitting this complaint regarding an ongoing and serious safety-related timing chain issue with my 2013 Chevrolet Equinox LT. The timing chain loses tension intermittently, which places the vehicle at immediate risk of significant engine damage, stalling, or complete loss of power during operation. This issue compromises the vehicle’s ability to operate safely in traffic. A sudden failure of the timing chain system can result in abrupt engine shutdown, without any warning lights or diagnostic codes to alert the driver. This creates a dangerous situation, particularly when traveling at highway speeds, merging into traffic, or navigating intersections. The timing chain defect in this model appears to be a known and recurring problem among owners of similar GM engines, and there is evidence suggesting design flaws contributing to premature wear and tension problems. However, this vehicle has not been included in prior recalls addressing similar timing chain failures. I rely on this vehicle for essential travel and live on SSDI, which limits my ability to cover repeated high-cost repairs for what appears to be a manufacturer-related safety defect. The risk of sudden engine failure with no prior indication is unacceptable and warrants further investigation. I respectfully request NHTSA review this concern as a potential recall safety issue, given the clear risk of power loss and danger to both myself and other drivers on the road.
Oct 27, 2025
This car burned through oil like you would not believe. I was unaware of the issues surrounding the engine in my 2013 Chevrolet Equinox until my engine stalled and completely shutdown while I was driving to work in January 2025. I was very lucky I was the only one on the road at the time and was able to move the car to the shoulder but had I been on the highway, I could’ve died in a wreck that would cause. Huge safety issue. The low oil pressure light came on right before but hadn’t done so at all prior and I had been super deligent with all oil changes. It truly just burned up all that oil and the engine to this day has yet to start again. Purchased the car used in Santa Ana, CA in. February 2024. Mechanics had looked it over thoroughly during purchase and before we took it across country and found zero issues yet 11 months later the engine was toast. Now I am stuck with a piece of garbage in my driveway that I still owe money on. This has to be a violation of consumer laws now knowing that GM has been aware of this issue for over a decade!
Jul 01, 2025
Have a 2013 Equinox. After driving for 30 minutes the Stabilink light comes on, car car shakes & extreme reduced power. Now my car will not start have been without car. And about to lose my job.
Jun 30, 2025
Gm motors sent a recall for 2013 chevy equinox due to bad pistons and excessive oil consumtion . Took to dealership to attempt to fix but they denied to. My car now stalls after a thousand miles in after oil change and it continues to do so while I'm driving. I'm concerned as for my own safety and the others that my car might suddenly die on the highway while traveling to work. I need help with this matter please.
Jun 29, 2025
+ 287 more complaints for this component
VISIBILITY/WIPER
128 complaints
I was driving my car like usual and I almost reached home and my windshield vipers stopped working. I parked my car and checked it and the wipers are not working.
Mar 20, 2025
ONE OF THE WIPER ARMS HAS FAILED ENTIRELY. THE DEALERSHIP WE PURCHASED IT FROM (USED) ADVISED IT WAS REPAIRED, BUT IT HAS FAILED NONETHELESS. OUR 18 YEAR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE. BASED ON OTHER INTERACTIONS WITH THE DEALERSHIP, WE BELIEVE THEY MAY HAVE "FAKED" THE ACTUAL REPAIR...OR THEY REPLACED THE POSSIBLY DEFECTIVE PART WITH AN ACTUAL DEFECTIVE PART. WE WANT IT INSPECTED, AND IF OLD OR DEFECTIVE, HAVE IT REPLACED AS IT SHOULD HAVE BEEN.
Dec 07, 2023
Was driving thru Atlanta at night in a rainstorm and without any warning my passenger side wiper totally quit. The driver side wiper was all I had. I had to cautiously keep driving in the very center of Atlanta. I do have the complete motor parts as I replaced it myself after buying the part from a local GM dealer. I have had no dealer inspection yet because I just heard about the recall on the 2014 and 2015 wiper recall. this happened in April of 2021.
Dec 22, 2022
On Feb 14 2021 took car in to a Chevy dealership to have 2 recalls done . Tailpipe emission oxygen sensor, Front wiper transmission corrosion failure . Notice on 8/29/2021 while on a road trip needed to clear bugs off front windshield no windshield fluid was coming out , so I feel the front wiper transmission corrosion failure was not repaired . Will contact dealership to have issue checked out with a different location.
Sep 01, 2021
Hello I had an open recall for the wiper transmission replacement. I took my vehicle to Don Brown Chevy in st.louis missouri. They where suppose to replace the wiper transmission. Mine failed while driving. Since my car had an open recall I should of received a replacement one installed. This dealer told me they did the recall and everything was good to go. Well they lied they did not complete my recall. I had to go buy one from the local parts place and install it my self. the new design comes with a rain deflector baffle. the original one in my car still had the paint lines on the wiper transmission from the factory install. They lied about doing the recall and endangered my life.
May 18, 2021
+ 123 more complaints for this component
UNKNOWN OR OTHER
30 complaints
Dashboard display does not work so I'm unable to see my speed or odometer.
Nov 17, 2025
Air conditioner stops working intermittently
Aug 24, 2025
I have a crack in the manifold leading to an exhaust leak. This is apparently a very, very common and known issue with the equinox but there's no recall on the 2013 model. Sounds like there should be.
Jun 05, 2025
I need to no more abut this car
Oct 02, 2024
Engine running rough... sputters when started
Aug 22, 2023
+ 25 more complaints for this component
POWER TRAIN,ENGINE
23 complaints
When gas is applied the transmission skips and doesn't get the power needed to drive car safely. I don't have any lights to indicate this is a problem within the engine. This recall has been issued for my vehicle but when I contacted the customer service for repairs, my vehicle information says there is no recalls for my vehicle. I did receive a letter in the mail stating my car has a recall
Oct 13, 2025
We live in mn, weather was below zero and was driving home in my 2013 Chevrolet Equinox with 45,000 miles on it. Car started to shutter and just shut off. Called tow truck, mechanic said pcv froze and blew out rear seal. I am 24 and fighting brain cancer (medulloblastoma)…I have heard this is a design flaw and Chevrolet knows it. I have medical bills and college debt that are continuous….now I have no vehicle…it will be a couple thousand dollars to fix as long as they don’t find other things wrong with it when I can afford to fix it.
Feb 05, 2025
The contact owns a 2013 Chevrolet Equinox. The contact stated that while pulling into the driveway, the vehicle was shuddering. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the timing chain had fractured and caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,539.
Oct 21, 2021
THE STABILITRAK SAYS REDUCED ENGINE
Feb 21, 2021
SEVERE OIL CONSUMPTION I'M ADDING OIL CONSTANTLY
Nov 13, 2020
+ 18 more complaints for this component
POWER TRAIN
23 complaints
Issue started appx 2015-2017, loss of oil in between oil changes but would only happen every 6-9 months, took it to Chevy dealership for inspection because there was no oil anywhere. They did 2 free oil changes 3 months apart and said nothing wrong with vehicle, even when I explained it wasn't long enough. But miracously it stopped for about 3-4 years and started slowly again, had mechanic look at it and he didn't see oil anywhere but found that the Equinox has had piston ring issues about the same time I took to dealership. Now in 2023, I cannot drive my car any further than 30 miles without it starting to jerk all over because it is out of oil. I literally stalled on the highway a few times putting myself and my family in danger, I called the dealership and service dept. told me nothing they can do unless I pay for it because they checked it back in 2015-2017 so claim is closed. in the meantime, my family's safety is at risk, I take extreme care of my vehicle so I check my oil daily and if it starts to jerk, I know it's lost the oil again. I carry oil in my car for this reason, but there was a recall and now it won't be honored because it took so long to fully arise.
Oct 02, 2023
While driving in November of 2022 my truck started to make some really horrific noises. Got it into a shop who proceeded to tell me that my transfer case basically exploded. While trying to research my options for repair ( which this & extensive oil burning and consumption seem to be very common on this year, make, and , model) I learned through GM that my truck also has a branded title which wasn't disclosed to me at purchase from a dealership, because they said they didn't klnow. I don't know if this all ties into the branded title, but I feel like there needs to be a recall to address the faulty transfer case and the excessive oil consumption.
Feb 22, 2023
No prior symptoms or warning lights the transfer case in my equinox went upon further research tons of equinox’s and similar gm cars have had the same issue where a part inside the transfer case cause the case to crack and fluid to leak out if this happens when driving the car will become inoperable creating a safety hazard gm made a replacement transfer case without the issue but never issued a recall a quick look online and you will see a ton of consumer complaints related to this issue I do believe gm knew about it and instead of doing the right thing just made a replacement and left it at that.
May 11, 2022
CLASS ACTION LAWSUIT FOR PISTON RING OIL FAILURE RESULTING IN HIGH OIL CONSUMPTION. CHEVY ARBITRATOR IS DENYING CLAIMS LEAVING CUSTOMERS TO DEAL WITH THEIR PROBLEM. ANT KNOWLEDGEABLE MECHANIC KNOWS WHEN THE ENGINE IS NOT HOLDING OIL, MULTIPLE THINGS CAN BREAK AND BLOW, BUT CHEVY DENIES THESE THINGS BECAUSE THEY ARE NOT COVERED IN THE CLASS ACTION LAWSUIT.
Mar 19, 2021
84,000 MILES, TRANSFER CASE HOUSING CRACKED. DEALER STATED THAT THE SIDE WAS "BLOWN OUT" DUE TO INTERNAL DAMAGE. CAR STARTED TO LOSE POWER, AND STRONG SMELL OF BURNT FLUID. DROVE STRAIGHT TO DEALERSHIP. NEW TRANSFER CASE INSTALLED FOR $2,600. OF COURSE, THE 100,000 MILE DRIVETRAIN WARRANTY WAS ONLY FOR 5 YEAR. THIS CAR IS 7 YEARS.
Feb 06, 2021
+ 18 more complaints for this component
ELECTRICAL SYSTEM
19 complaints
The infotainment screen goes blank. I can hear the radio but nothing is on the screen so I can not use any buttons. This also affects the backup camera, being able to see that area to check to make sure nothing is behind the vehicle. The dealership can not duplicate the issue as this happens randomly, mainly when there is a lot of rain/wetness. I have been dealing with this for exactly 10 years now, January 2014-2024. I have all service papers from taking it in and not once did they offer to check other areas to see if something else could be causing this issue. I took it again, after contacting Chevrolet, for the umpteenth time, and paid for diagnostics. The dealership now says it supposedly is the atenna, that water is getting in and causing the issue.
Feb 02, 2024
See attached document from complainant
Oct 24, 2023
My car caught fire 1 minute after it started smoking while I was driving it due to an electrical issue. I nearly died. The fire totaled my car. I had to pull over as fast as possible and nearly caught a nearby restaurant on fire. It was inspected by the fire department. There was no warning messages or symptoms.
Jun 20, 2022
I PURCHASED MY 2013 CHEVY EQUINOX NEW. WITHIN MONTHS THE RADIO TURNED OFF WHILE I WAS DRIVING, THE DISPLAY SCREEN WENT BLACK, AND THEN CAME BACK ON TO THE CHEVY LINK DISPLAY. THIS WOULD HAPPEN WHETHER OR NOT THE RADIO WAS ON. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REPLACED THE CENTER STACK; NOT ONCE, BUT TWICE. AS A NOTE, I WAS TOLD THAT OTHER DRIVERS WITH THIS ISSUE REPORTED THE CAR TURNING ITSELF OFF WHEN THE SCREEN WENT BLACK. I HAVE ALSO PAID $150 FOR 'SOFTWARE UPDATES' WHEN THE CAR SEEMED TO 'LOSE ITS SETTINGS' AFTER IT WAS OUT OF WARRANTY. SIX YEARS LATER THE ISSUE PERSISTS, INCLUDING LOSS OF BLUETOOTH CAPABILITY FOR SEVERAL DAYS, AND THE CLOCK ALWAYS RUNS 2 MINUTES SLOW. I CAN RESET THE TIME, BUT EACH TIME THE CAR IS RESTARTED, THE TIME IS INCORRECT. THE CAR HAS ALSO EXPERIENCED LOSS OF 'BLINKER SOUND' WHEN THE TURN SIGNAL IS ON. THE SIGNAL WORKS, THE LIGHT IS WORKING ON THE DASH, BUT THERE IS NO SOUND.
Dec 28, 2019
TICKING NOISE (SOMETIMES LOUD) IN THE CENTER AND LEFT OF VEHICLE DASHBOARD WHEN VEHICLE IS STATIONARY (NO KEY IN IGNITION). PROBLEM STARTED AROUND OCTOBER 2017 AND NOW OCCURS FREQUENTLY. I HAVE A VIDEO RECORDING OF SOUND.
Feb 18, 2018
+ 14 more complaints for this component
AIR BAGS
18 complaints
Got into a front end collision, vehicle was totaled. Front airbags didn't deploy. Steering wheel and side airbags deployed about 5 minutes after the accident. My head hit the driver side window, cracking the whole window. Had a concussion from that.
Nov 14, 2023
Unknown, just driving and service air bag light came on. Has not been on before and have not been in any type of accident.
Apr 24, 2023
The contact owned a 2013 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH down an inclined road, the front driver-side air bag was erroneously deployed causing the driver to lose control of the vehicle and crash down an embankment. During the crash, the driver sustained a concussion and left arm, neck, and rib injuries which required medical treatment. A police report was taken at the scene. The vehicle was destroyed and towed away to the insurance company. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 93,000.
Jan 11, 2023
I WAS DRIVING YO WORK ON CITY STREETS AND ALL AT ONCE AIR BAG DEPLOYED ON SIDE
Jun 02, 2019
TAKATA RECALL, INTERMITTENTLY WHEN STARTING THE CAR THE SERVICE AIRBAG LIGHT WILL COME ON, THIS STARTED AT ABOUT 50,000 MILES. USUALLY IF THE CAR IS TURNED OFF AND RESTARTED THE MESSAGE WILL DISAPPEAR. OCCASIONALLY, WHILE THE CAR IS IN MOTION THE MESSAGE WILL APPEAR. IT USUALLY CLEARS IF THE CAR IS STOPPED AND RESTARTED. UNTIL I STARTED RESEARCHING, I THOUGHT IT WAS JUST AN ELECTRICAL GLITCH. NOW I REALIZE IT'S A REAL SAFETY ISSUE. THANK GOD, I HAVEN'T HAD A MAJOR COLLISION, MY AIRBAGS MIGHT NOT DEPLOY. THIS YEAR MODEL SHOULD DEFINITELY BE INCLUDED IN THE RECALL. MY CAR NOW HAS 95,000 MILES ON IT. I DON'T EVEN FEEL COMFORTABLE SELLING THIS CAR WITH THESE ISSUES. I WOULDN'T WANT TO ENDANGER OTHER FAMILIES.
May 28, 2019
+ 13 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
13 complaints
My car is chewing through oil, about 1 quart every 500 miles. There are no leaks, I change oil regularly. It went into limp mode, to then discover the 2.4 4 cylinder Chevys and GMCs are having massive issues. It almost stranded me on the side of the road coming home from work.
Oct 31, 2024
Using to much oil engine making noise
Apr 19, 2024
Engine failure after complete service inspection.
Apr 13, 2024
My car engine blew do to an over oil consumption. There appears to have been a recall but I was never notified. My car is at a dealership and the cost is 11k for new engine do I have any recourse? Timing chain replaced june 2023 by libertyville chevrolet. Libertyville il No one mentioned this engine recall to me then either.
Mar 02, 2024
Got a diagnostic done and the engine is needing a timing jump and lower bearing that causing noise.
Jan 02, 2024
+ 8 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
13 complaints
Excess oil consumption resulting in having to get oil changed monthly. Oil can be full one day and empty the next without any warning. I have read it is a defected piston however the special circumstances gm was granted rather than a recall has expired according to gm customer service. I was never sent anything in this exception either
Jan 24, 2024
At about 115,000 miles my carefully maintained one-owner vehicle began to occasionally shudder, and then finally stalled on a couple of occassions. I found out later (after the check-engine light was activated, apparently due to a failing catalytic converter) that the shuddering, and the ruined catalytic converter, were both due to excessive oil consumption--the result of a piston ring defect that I learned about years after a class-action settlement that I was never notified about. The dealer charged me $230 to diagnose these problems. My safety was at risk because of the engine stalling (this happened while driving on two separate occasions), and also because of exhaust/oil fumes seeping into the interior of the vehicle when switching the A/C to defrost mode. Failed catalytic converter and excessive oil consumption was confirmed by the dealer but GM/Chevrolet and dealership refuse to provide remedy. (See https://www.classaction.org/blog/new-class-action-claims-more-chevy-equinox-gmc-terrain-vehicles-plagued-by-oil-consumption-issue) (See also https://www.classaction.org/blog/lawsuit-says-2013-equinox-terrain-drivers-not-given-proper-notice-of-oil-consumption-deal-due-to-gm-mistake) Neither the dealership nor General Motors notified me of the settlement or Special Coverage Adjustments that would have required them to cover the repair costs, and although I have contacted GM Customer Care several times and spoken to various case managers, they have refused to acknowledge their failure to notify me about the problem, much less cover the needed repair costs. It is worth noting that GM notified me about previous recalls, they never informed me about the costly, dangerous problem that I now have to deal with on my own. The problem eventually resulted in a ruined front catalytic converter. The dealership estimates that repairs would cost more than $8000 (more than the vehicle's market value). Please help--I NEVER RECIEVED ANY NOTIFICATION FROM GM ABOUT DEFECTS!
Mar 14, 2023
2013 Equinox Awd - Issue while driving and coming to a stop or low idle car stalls out while waiting to turn in intersection. Very scary car goes into limp mode after about 15 minutes of driving with engine light on. Have taken to dealer ship in 3/31/2022 code p0191 and p0172 vehicle runs rough. Dealer replaced fuel tank fuel pump and said fixed. Driving home 15 min issue happened again took back to dealer. Dealer ran many test and replaced many parts with no luck solving issue after having car in shop until 7/29/2022. Dealer said to get a new car they have no idea how to fix issue and not safe to drive when stalling in bust traffic. Dealer stated they called manufacture and they didn’t have a answer for fix to issue.
Jul 30, 2022
Excessive oil consumption. 4 quarts plus oil used between oil changes. Reeders in Knoxville TN did part of recall but not all and made us pay for it. Work done on 4/9/2019. Oil consumption gets worse every oil change. GM should be forced to fix this issue due to emissions laws and cost factor at $7 a quart. No wonder current administration wants electric cars. Maybe GM should ve turned in to current administration for these excessive emissions.
Mar 14, 2022
ENGINE TIMING WAS OFF ABOUT A YEAR AGO. HAD TO GET MY VEHICLE TOWED AND SPEND A LOT TO REPAIR IT. LOW OIL WAS SPOTTED AT THAT POINT, BUT THE SPECIAL WARRANTY WASN'T OUT YET DETAILING TO REPLACE CATALYTIC CONVERTER AND O2 SENSORS IF THERE WAS HIGH RATES OF OIL CONSUMPTION. NEARLY A YEAR LATER, AND I'M SEEING TIMING ISSUES AGAIN. I AM NOT SEEING HIGH ENGINE OIL CONSUMPTION YET. I BELIEVE THERE ARE MANY ADDITIONAL ISSUES WRONG WITH THESE ENGINES FROM 2010-2017 EQUINOX/TERRAIN THAT HAVE STILL NOT BEEN ADDRESSED. PEOPLE ARE EXPERIENCING THESE ISSUES AND HAVING THEIR WHOLE ENGINES REPLACED MULTIPLE TIMES JUST FOR THE ISSUES TO COME BACK ON A NEW ENGINE.
Apr 20, 2021
+ 8 more complaints for this component
VISIBILITY
12 complaints
The contact owns a 2013 Chevrolet Equinox. The contact stated that the switch used to control the defroster failed to operate as needed. Due to the failure, the vision through the windshield was obstructed while driving. The dealer was contacted and acknowledged the failure; however, the contact was provided a diagnostic test fee to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 54,000.
Apr 24, 2023
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT FUNCTION AND FAILED TO PRODUCE WARM AIR ON THE WINDSHIELD. THE CONTACT STATED THAT AIR WOULD BLOW ONTO HIS FEET NO MATTER THE SETTING. THE CONTACT CALLED KINGMAN ARIZONA CHEVROLET (3730 STOCKTON HILL RD, KINGMAN, AZ 86409, (928) 377-4150) AND WAS INSTRUCTED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND THEY REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 102,000.
Dec 12, 2018
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER MOTOR FAILURE. *SMD THE CONSUMER STATED THE WIPERS STOPPED AS SHE WAS DRIVING IN THE RAIN. THE CONSUMER IS SEEKING REIMBURSEMENT, DUE TO A RECALL. *JB
Jan 25, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE ATTEMPTING TO USE THE WINDSHIELD WIPERS, THEY FAILED TO OPERATE AS INTENDED AND SEIZED. IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,200.
Jan 23, 2017
2013 CHEVY EQUINOX. CONSUMER IS SEEKING REIMBURSEMENT FOR WINDSHIELD WIPER/WASHER RECALL REPAIR. RECALL # 16V582000. *LD
Jan 12, 2017
+ 7 more complaints for this component
UNKNOWN OR OTHER,ENGINE
11 complaints
The car was completely empty of oil even though it wasn’t time for an oil change and there were no leaks or holes. It end up destroying the motor on the vehicle as well. The oil light came on and then the car stop work while driving on the highway. The car was towed to AAmco Transmission and Total Car Care 15282 Veterans Memorial Pkwy Wentzville, MO 63385. 636-223-5113. That’s where the car was assessed at and we found out at that time what the issues was. I then found out this exact issue was on recall for another vin numbers. I call the manufacturer to make them aware of what had taken place with this particular vehicle and was told it wasn’t part of the recall. I then asked even though I have proof that it is the same issues. I was just given a claim number for the call and nothing else happened. So if this happened to our car and thankfully my husband was driving and not my daughter that day it could have been a different situation and she would have not knew how to get it off to the side of the highway while waiting for a tow truck. There was no warning until that day because we were keeping up with our car maintenance.
May 21, 2024
On Wednesday 10/18/23, the "check engine" light on our 2013 Equinox came on. My husband had been noticing a rattling sound for a few days prior and planned to take the car in on the upcoming Saturday. On Thursday evening10/19/23, he was about to leave for his 2nd job when the car died as he prepared to back out of the driveway. He took my Pilot to work. On Friday 10/20/23, the Equinox was towed to our mechanic who, after running a diagnostic, recommended having it towed to a Chevy dealer and we did so. Hours later, the dealer's service manager called to say the key fob key has become detached in the transfer and they would have to order a new one before assessment could begin. A $350-estimate for that portion was begrudgingly agreed to with the understanding that auto workers are on strike and ... On Tuesday 10/24, the Chevy service manager called to say their department went ahead and used needle-nosed pliers to try to diagnose it w/o waiting. It was late determined that the system was "out of time" which I later learned meant that the timing belt was skipping or something asking other technical things. Bottom line: a new engine is the only fix at a cost of $12k for a car we've only had 8 years. It's KBB value is far, far less. We are now stuck with a worthless car and no way to fix it. Please advise.
Oct 25, 2023
Excessive oil loss. Must check oil every two day. Engine clicking.
May 13, 2022
My 2013 Equinox has a plugged PCV system. Ironically, this is the same EXACT issue related to a Special Coverage Adjustment put out by Chevy. Special Coverage Adjustment 14882. My car falls into the timeframe of 10 years and under 120,000.00 to have this covered for free but they say my VIN wasn't included in this Special Adjustment. Because my part wasn't made a plant who decided to put out this bulletin, I am just screwed? Dealer had an Equinox in the shop at the same time as mine with the EXACT issue, his car was older than 2013 but his VIN was included. Clearly this is an issue and it isn't right to assume that maybe some parts were missed and can still have the issue even if they weren't made at a particular plant. I want an answer as to why they aren't willing to at least pay half when they are claiming some responsibility and just trying to tell me that my particular part has reached the end of it's life and nothing to do with the VIN's that are included in this adjustment. That is a poor excuse. I was dropping my daughter off at work when all this noise started happening and made it the couple blocks home. Now it has been sitting at the shop for 6 weeks while I have been trying to figure this out. Luckily my other daughter has a car I have been able to use for immediate needs but this is beyond ridiculous. This is a safety issue and something that is a problem with Chevy and no one wants to take ownership.
Mar 07, 2022
EXCESSIVE OIL CONSUMPTION. NO OIL LOW WARNING LITE EVER CAME ON. JUST CHANGES OIL LESS THAN 500 MILES PRIOR TO THE ENGINE BEING LOCKED UP OR WILL JOT RUN. NEWER BATTERY AND TIMING CHAIN.
Aug 15, 2020
+ 6 more complaints for this component
FUEL/PROPULSION SYSTEM
8 complaints
It keeps throwing an error and my truck goes into Reduced engine power mode. It happens out of nowhere. One minute it's fine the next my engine starts to reduce power and I can't go faster then 25 mph. We have already replaced the high pressure fuel rail sensor and the fuel pump. It still is having this issue.
Oct 16, 2025
Fuel pump stopped working and caused the car to stall while moving at high speeds. Only has 120000 miles on it. Almost crashed into another car.
May 08, 2022
Engine runs rich with a P0172 code and requires a new fuel pump to resolve the issue. Causes an engine light, fluctuating tach reading at idle, excess fuel consumption, and some performance issues as the computer figures out how to compensate.
Jul 11, 2021
DIAGNOSTIC CODE P0011 GENERIC TIMING OVER ADVANCED INAKE CAMSHIFT POSITION (BANK 1) CAR IS HESITATING AND BUMPY AT LIGHTS, STOP SIGNS AND IN REVERSE HAS STALLED OUT SEVERAL TIMES - FIX TO THAT CODE SAID TO CHANGE OIL THAT DID NOT SOLVE THE PROBLEM, CONTINUES TO STALL - HAS BEEN CAREFULLY MAINTAINED
Jun 25, 2018
SERVICE ENGINE LIGHT COMES ON FREQUENTLY. CAR RUNS VERY ROUGH. STALLS. TOOK TO DEALER. REPORT RECEIVED: IN AMBIENT TEMPERATURES 100 F DEGREES OR HIGHER, DTCS P2635 AND/OR P108B MAY SET. THE VEHICLE MAY ALSO EXHIBIT A HESITATION OR STALLING CONDITION. CAUSE: EXCESSIVELY HOT AND SUSTAINED AMBIENT TEMPS OVER 100 F DEGREES CAUSING VAPORT BUILDUP IN FUEL FEED LINE. ADVISED TO USE GREATER THAN 91 OCTANE FUEL, KEEP IN COVERED GARAGE. THERE IS NO FIX! WHAT HAS HAPPENED TO US: WHILE DRIVING ON INTERSTATE, WHEN TRYING TO ACCELERATE, CAR BOGS DOWN AND WILL NOT ACCELERATE, SLOWING WHILE IN HEAVY TRAFFIC. ON WAY HOME, 96 DEGREE DAY, TWO BABIES IN CAR WITH GROCERIES, STOPPED AT A LIGHT ON HEAVILY TRAVELED, TWO LANE ROAD, CAR STALLS OUT AND WILL NOT RESTART FOR SEVERAL MINUTES. WHILE COMING OFF THE INTERSTATE THIS MORNING, THE CAR ALMOST STALLED AGAIN. IF CAR WILL STALL WHILE IDLING OR ACCELERATING, THIS COULD EASILY CAUSE AN ACCIDENT. TO BE TOLD THERE IS NO FIX FOR THIS PROBLEM IS EXTREMELY CONCERNING.
Jul 20, 2017
+ 3 more complaints for this component
STEERING
8 complaints
DRIVING HOME AND STEERING WHEEL AND VEHICLE STARTED SHAKING LIKE THE WHEELS WERE GOING TO FALL OFF. 11/08/23 PURCHASED NOV OR DEC OF 2022 FROM DAN CUMMINS-AS IS NO ONE MENTIONED THIS. HAD MY MECHANIC LOOK IT UP AND IT'S ACTUALLY CALLED A DEATH WOBBLE
Nov 21, 2023
MY CAR MADE AN AGGRESSIVE RIGHT TURN ON ITS OWN. BACK STORY: I STARTED UP MY CAR AND STARTED SLOWLY DRIVING STRAIGHT OUT OF A STREET PARKING SPOT. I NOTICED THE STEERING WAS SLIGHTLY RESISTING ME. I MADE A RIGHT TURN AND NOTICED THE CAR WAS PULLING SOME TO THE RIGHT (I ACTIVELY HAD TO COUNTER IT). ABOUT HALF WAY DOWN THE BLOCK MY CAR MADE AN AGGRESSIVE RIGHT TURN ON ITS OWN (THE STEERING WHEEL TURNED 90 DEGREES BEFORE I COULD FIGHT IT BACK AND COME TO A STOP FROM ~20MPH). WHILE STOPPED I TURNED THE STEERING WHEEL ALL THE WAY TO THE LEFT, ALL THE WAY TO THE RIGHT AND BACK TO CENTER. I GOT OUT OF THE CAR AND CHECKED ALL TIRES. THERE WAS NO FLATS OR ISSUES WITH THE TIRES, TIRE PRESSURE GAGES WERE READING NORMAL. I STARTED DRIVING AGAIN AND THE CAR WAS STILL FIGHTING ME. THINKING IT COULD BE THE BANKED ROAD (BUT NEVER HAS BEEN AN ISSUE BEFORE), I TURNED RIGHT ONTO A FLAT STREET. THE CAR STILL WAS TRYING TO PULL ME TO RIGHT ON A FLAT STREET FOR ABOUT 2 BLOCKS AND THEN IT EASED UP AND DROVE NORMALLY AGAIN. TWO DAYS LATER THE "SERVICE POWER STEERING" WARNING APPEARED FOR 30-60 SECONDS UPON STARTING MY CAR THEN DISAPPEARS ON ITS OWN. STEERING PROBLEMS HAS NEVER BEEN AN ISSUE BEFORE AND HAS NOT HAPPEN AGAIN IN THE PAST 4 DAYS WITH MINIMAL DRIVING. THE WARNING TO SERVICE POWER STEERING IS NOT CONSISTENT UPON STARTING MY CAR AND HAS NEVER APPEARED PRIOR TO THE CAR STEERING ON ITS OWN.
Jul 23, 2020
FLAT TOW THIS CAR BEHIND MOTOR HOME. YESTERDAY WHILE MAKING A LEFT TURN FROM STOP AT A REDLIGHT THE CAR STEERING BEGAN TO PULSATE FROM LEFT TO RIGHT SHAKING THE CAR AND MOTOR HOME. STOPPED IMMEDIATELY IN TRAFFIC. AFTER ACCELERATING FROM STOP THE CAR WAS NORMAL. FIRST TIME THIS HAS HAPPENED SINCE TOWING ABOUT 10000 MILES OVER THE PAST YEAR AND A HALF. VERY UPSETTING AND I FEEL DANGEROUS EVENT. DID NOT NOTICE POTHOLES OR ROUGHNESS OF THE STREET WHERE IT HAPPENED.
Oct 06, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A SEVERE WOBBLE WHILE BEING FLAT TOWED. THE FAILURE OCCURRED WITHOUT WARNING. THE CHANDLER CHEVROLET DEALER DIAGNOSED THAT THE VEHICLE HAD NO SAFETY ISSUES. AFTER THE FAILURE, THE BLUE LOX MANUFACTURER WAS CONTACTED AND INDICATED THAT THE FAILURE WAS INHERENT TO THE VEHICLE'S ELECTRONIC POWER STEERING. THE GMC MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA WITHOUT THE CONTACT'S KNOWLEDGE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,833.
Jul 14, 2017
WHEN TOWING WITH RV THE FRONT WHEELS START A SEVERE WOBBLE WHICH SHAKES THE REAR OF THE RV. THIS HAS OCCURRED SEVERAL TIMES; SEVERAL AT HWY SPEED AFTER GOING OVER A BUMP IN THE HWY. THE ONLY WAY TO STOP THE WOBBLE IS TO STOP THE VEHICLE; THIS IS VERY DANGEROUS WHEN IN TRAFFIC AT HWY SPEED. I HAD INITIALLY THOUGHT IT WAS THE NEW BLUE OX TOW BAR BUT I CHECKED THAT WITH THE MANUFACTURER; THEY INDICATED THE PROBLEM WAS A GM PROBLEM WITH THE ELECTRIC ASSIST STEERING. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 4 MONTHS AND AT VARIOUS SPEEDS FROM 10 MPH TO 50 MPH. FIRST INCIDENT WAS IN SEPTEMBER, 2016
Dec 31, 2016
+ 3 more complaints for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
My 2013 Chevrolet Equinox (~132,000 miles) has a serious and unsafe oil consumption problem. I had a full oil change, and only two weeks later the dipstick was completely dry. The vehicle provided no warning lights, no low-oil indication, and the GM Oil Life Monitoring System gave an inaccurate reading, failing to alert me to the critically low oil level. On November 25, 2025, while stopped with my foot firmly on the brake, the vehicle began constantly jumping and jerking forward as if it was trying to move on its own. During driving, I also began hearing a loud crunching, metal-on-metal noise whenever I accelerated or drove under 50 mph. Because these symptoms started suddenly and were severe, I took the vehicle to my mechanic the same day. On November 26, 2025, the mechanic confirmed that the engine had suffered major internal damage due to running with almost no oil. The timing chain and VVT components needed to be replaced. The mechanic confirmed that oil starvation caused this failure despite a recent oil change, and the inaccurate oil life monitoring system contributed to the hazard by failing to alert me to the critically low oil. This defect presents a significant safety hazard, as the vehicle can jerk unexpectedly, stall, lose power, or suffer sudden engine failure while driving, all without warning. I have since learned that excessive oil consumption and inaccurate oil life readings are widespread in GM 2.4L Ecotec engines. I am requesting that NHTSA investigate this safety-related defect.
Dec 04, 2025
ON 9/25/21, MY ENGINE LIGHT CAME ON. I WENT TO THE DEALERSHIP. THE TEMPERTURE LIGHT AND THE CHECK OIL LIGHT NEVER CAME ON. WHEN THE SERVICE MAN CHECKED THE OIL HE SAID THERE WAS ALMOST NO OIL LEFT IN THE ENGINE. MY DASHBOARD SAID THAT I HAD 18% OIL.THE ENGINE WAS ALSO MAKING A LOUD NOISE AND STOPPING WAS DIFFICULT. THE DEALERSHIP DID AN OIL CHANGE AND TALKED TO ME ABOUT HAVING THE PISTONS CHANGED, CLOSE TO $3,000. I HAD HEARD THE ENGINE NOISE ONCE BEFORE, i BOUGHT THE CAR TO THE DEALERSHIP AND THE SERVICE PERSON REFUSED TO DO AN OIL CHANGE AND HE DID NOT CHECK MY OIL. THE OIL PERCENTAGE AT THAT TIME WAS BETWEEN 33 AND 38%. THE SERVICE PERSON KEPT RANTING THAT THE COMPANY WAS NOT GOING TO PAY FOR THE OIL CHANGE IT WAS TOO EARLY. I HAVE A BUYER PROTECTION PLAN THAT PAYS FOR MY OIL CHANGES. THE DEALERSHIP WANTS TO KNOW HOW BAD THE OIL CONSUMPTION PROBLEM IS SO THEY ARE HAVING ME COME TO THE DEALERSHIP SO THEY CAN CHECK MY OIL IN BETWEEN THIS OIL CHANGE. A FEW DAYS AFTER THE OIL PROBLEM, I RECEIVED IN THE MAIL FROM GM ALERTING ME FOR THE FIRST TIME ABOUT THE OIL CONSUMPTION VRS. DASH BOARD OIL CONSUMPTION USAGE AS INDICATED BY THE CARS COMPUTER. ACCORDING TO ONE OF THE SERVICE PERSONS, GENERAL MOTORS HAS KNOWN ABOUT THE OIL CONSUMPTION PROBLEM BUT THEY HAVE NOT ALERTED THEIR CUSTOMERS. MY WARRANTY HAS EXPIRED, BOTH MY HUSBAND AND I RELY ON SOCIAL SECURITY AS OUR SOURCE OF INCOME. THIS COULD HAVE BEEN AND ENGINE FIRE, LOSS OF LIFE COULD HAVE HAPPENED. GENERAL MOTORS SHOULD HAVE ISSUED A RECALL AND ALERTED THEIR CUSTOMERS OF THIS SERIOUS PROBLEM, INSTEAD OF CHOOSING TO IGNORE IT. THEY SHOULD REALIZE THAT A DEAD CUSTOMER CAN NOT DRIVE A CAR. IF THE ENGINE HAD BLOWN UP BECAUSE OF THE INACCURATE OIL READING, ALERTING THE CUSTOMER SOONER MAY HAVE PREVENTED THE PROBLEM. PRO ACTIVE WORKS BETTER THAN HIDING YOUR HEAD IN THE SAND. I AM TELLING YOU ABOUT THIS PROBLEM SO THAT OTHERS NEVER EXPERIENCE WHAT I DID. THIS MAY BE THE LAST GM CAR I EVER BUY.
Nov 19, 2021
MY 2013 EQUINOX HAS A OIL CONSUMPTION ISSUE AND A ENGINE NOISE ,CAUSING THE ENGINE TO TURN OFF WHILE DRIVING, LOOSING THE POWER BRAKES, STEERING CAUSING LOOS OF CONTROL OF THE VEHICLE
Apr 02, 2021
AFTER PERFORMING A DIAGNOSTIC CHECK ON JANUARY 15TH 2021, I WAS INFORMED BY JEFFERSON CHEVROLET THAT MY ENGINE LIGHT WAS ON BECAUSE OF THE TIMING CHAIN AND MISFIRING PISTONS. I HAVE NOT HAD THIS CAR SIX MONTHS. IT HAS A HUNDRED AND ONE THOUSAND MILES ON IT AND I HAVE BEEN EXCESSIVELY ADDING OIL. EVEN THE PRIOR VISIT IN DECEMBER 2020, THE REPRESENTATIVE AT JEFFERSON CHEVROLET IN DETROIT MICHIGAN INFORMED ME THAT MY CAR HAD NO OIL AFTER A RECENT OIL CHANGE AND THAT HE COULD NOT PERFORM ANY INSPECTIONS UNTIL THEY PERFORM ANOTHER OIL CHANGE. I WOULD LIKE INFORMATION ON HOW TO RECEIVE PAYMENT FROM THE MANUFACTURER TO REPAIR MY VEHICLE.
Jan 17, 2021
6 MONTHS AFTER PURCHASE CAR BEGAN STALLING. VEHICLE ALWAYS WAS LOW ON OIL, EVEN WITH PROPER MAINTENANCE. LOSS OF ACCELERATION SPEED AND STALLING BECAME USUAL. FINALLY AFTER FILLING THE TANK IT STALLED AND WOULD NOT START SO WE HAD IT TOWED. TIMING CHAIN WAS THE REASON GIVEN SO $3600 LATER I FIGURED IT WAS FIXED. NOT THE CASE. OIL WAS STILL HAVING TO BE ADDED AND 1.5 YEARS LATER WHILE DRIVING, THE MOTOR HAS BLOWN. WE STILL OWE 9K ON A CAR THAT IS INOPERABLE AND ALSO USAA REQUIRES US TO KEEP OUR INSURANCE. I
Jul 11, 2017
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING
5 complaints
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle started lunging forward. The contact stated that the vehicle was overheating while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure persisted. The check engine warning light was illuminated. The mechanic replaced the VVT solenoids; however, the failure increased significantly. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal tractor-like sound. The check engine warning light was illuminated. The vehicle was towed to the dealer to be diagnosed; however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 167,000.
Aug 27, 2024
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. After a visual inspection of the engine compartment, the contact observed that the vehicle was extremely low on engine oil before an oil change was due. The vehicle was taken to an independent mechanic, who diagnosed a failure with the O2 sensor. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Special Coverage Adjustment: N192291100. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 190,000.
Mar 27, 2024
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 55 MPH, the alternator warning light illuminated. Additionally, the Service stabili-trak soon message was displayed, and the vehicle lost motive power. The vehicle was towed to a dealer where it was diagnosed and determined that the PCV needed to be replaced due to oil leaking into the crankshaft rear main seal. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 100,000.
Jan 26, 2024
The contact owns a 2013 Chevrolet Equinox. The contact stated that while his wife was driving at an unknown speed, the check engine warning light and the low oil pressure warning light illuminated. Additionally, the contact noticed that the vehicle was leaking oil. The contact who is a licensed mechanic diagnosed that the positive crankcase ventilation (PCV) valve, and intake manifold needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Feb 07, 2022
PURCHASED 2013 CHEVY EQUINOX LTZ ON JAN 2013. A MONTH LATER A MOLDY/RUBBERY SMELL COMING FROM THE AC VENTS. IT WAS GETTING WORST SO I TOOK IT TO THE DEALER FOR CHECK UP. THEY CLEANED AND DISINFECTED AC SYSTEM. INSTALLED A BLOWER COMPRESSOR TO DRY WATER THAT SITS FROM AC.ON...HUM... THEY TOLD ME SINCE I LIVE IN THE STATE OF TEXAS, I WILL HAVE THIS PROBLEM...HUM... JUST BE AWARE THIS VEHICLE WILL NOT SURVIVE ON A TROPIC CLIMATE BECAUSE OF THE MOLD .... LAME EXCUSED FROM DEALER. TWO YEARS LATER STILL HAVING SAME PROBLEM...TAKE IT TO THE DEALER AND THEY CLEAN AND DISINFECT AIR VENTS AND KEEPS HAPPENING. APRIL 2014 TAKING IT BACK FOR THAT AND OTHER ISSUES THAT I WILL ADDRESS HERE. THANK YOU. VERY DISAPPOINTED WITH GM BUILDING DEFECTIVE CARS AND NOT ADMITTING IT. MY FIRST AND MY LAST AMERICAN CAR. *TR
Apr 19, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
5 complaints
Engine Problems Due to Excessive Oil Consumption, Rattling, and Failure. Then There Is The Electrical Issues Which Would Drive Anyone Insane causing certain functions not to work. The constant dimming of the screen it self.Im very upset cause im a single mom of a college student, I can’t afford these kind of issues.
May 08, 2024
I was driving on the highway and the stabilitrak light came on as well as the power steering, ABS, traction control light and engine light then my car literally slowed down and had no power. I was doing 60 mile an hour and it down shifted to almost 5 miles an hour
Apr 23, 2022
SO FIRST STARTED TO USE OIL MORE THAN IT SHOULD BETWEEN CHANGES BUT IT WOULD BE JUST 1 QUART LOW IT WOULD KNOCK. THAN TRANSFER CASE WENT OUT THAN A WHEEL BEARING WENT OUT. I LIKE MY CAR BUT IT'S STUFF I KEEP MAINTAINED BUT SEEMS LIKE EVERY TIME I TURN AROUND SOMETHING GOES WRONG. NOW WHEN YOU OPEN THE DOOR AN THE KEYS ARE IN MY HAND I HEAR A CLICKING NOISE LIKE THE COMPUTER IS ONE IN IT ALSO ONCE AN AWHILE YOU CAN SMELL GAS NOT ALWAYS. IT'S LIKE IT'S COSTING MONEY TO FIX IT ON STUFF THAT SHOULDN'T GO BAD IF YOU MAINTAIN IT. I TALKED TO FOUR OTHER PEOPLE WHO OWN EQUINOX AN DIFFERENT YEAR RANG FROM 2011 TO 2017 WITH SAME ISSUES. WHY IS IT WE THE PUBLIC HAVE TO FIX ISSUES WHEN YOU MAINTAIN THE CAR!! I DON'T WANT TO TRADE BUT IF IT GOES DOWN AGAIN IT'S GOING TO BE TRADE FOR A NON CHEVY CAR I HAVE HAD CHEVY SINCE I STARTED DRIVING 40 PLUS YEARS MY SECOND EQUINOX NEVER HAD ISSUES WITH THE FIRST ONE LIKE I HAVE THIS ONE . I CHANGED BATTER IN IT THINKING IT WOULD TAKE CARE OF THE CLICKING BUT IT DIDN'T I ALMOST DON'T WANT TO DRIVE IT TO MY DOCTORS APPOINTMENTS WHICH ARE QUIT OFTEN DUE TO WILL IT DIE ON ME AN LEAVE ME STRANDED ON THE ROAD
Sep 14, 2020
MOTOR WHEN I GOT IT THEY TOLD ME THEY DID HAVE IT CHECK AND THERE AS NO RECALLS ON IT. I DRIVE IT FOR ABOUT A MOTH AN THE MOTOR STATED TO MAKE A TICKETING NOSE CHECK THE OIL AN IT WAS ABOUT AROUND A 1,000 MILES IT NEEDED AN OIL CHANGE WHEN I HAD IT CHANGE IT LOOK LIKE IT HAD NOT BEEN CHANGE IN A LONG TIME. AN AROUND THE SAME TIME AGAIN I CHECK THE OIL AGAIN IT WAS A LOW AGAIN SO I HAD IT CHANGE AGAIN THIS TIME THE OIL FILTER LOOK GOOD IT TO LOOK THE FIRST TIME, LIKE IT HAD NOT BEEN CHANGE. THEN IT STARTED SKIPPING AND LIKE IT DID WANT TO STAY CRACK UP LIKE IT WANTED TO CUT OFF ON,IT STILL DOING IT HARDLY EVER DRIVE IT THEN THE TRANSMISSION STARTED TO ACT UP I STARTED TO HAVE IT NOT WANTING TO CHANGE GEARS BUT THEN IT STOP. IT DOES IT NOW SOMETIMES. I'LL CHECK THE TIME AND IT USUALLY SLOW THAN WANT IT SUPPOSED TO BE, ALSO THE LOCKS DO NOT WORK MOST OFF THE TIME WHEN I PUSH THE BUTTON MOST OF THE TIME AN ALSO THE CAR WANT START SOMETIMES IN THE MORNING WHEN I GO TO CRACK IT UP WITH THE KEY. I BEEN HAVING PROBLEMS WITH THE AIR CONDITIONER, FIRST THE FREON WENT OUT THE FIRST TIME I USE IT, ALSO THEN IT STARTED TO MAKE NOSE WHEN I TURN AROUND ARE TURN A CORNER AND THE FREON WOULD TURN A CORNER THEN IT STARTED TO LEAK INSIDE THE CAR WHEN I WAS STANDING AT A STOP SIGNAL WOULD STOP LEAKING SO MUCH WHEN I WOULD GO THAT JUST STARTED I FINALLY LOOKED UP RECALLS AN SEEN THAT ALL THESE THINGS WERE IN A RECALL OF MAY 19, 2019 I BOUGHT MY CAR IN OCT 19, 2019. THEY SAID THEY WERE NO RECALLS , BUT WHEN I LOOKED IT RECALLS IT HAD EVERY THING WRONG WITH IT THAT ALL THE RECALLS WAS ON THERE AN A FEW EXTRAS' THEY ALSO SUED AND THEY DO NOT PUT MY CAR IN THE PROBLEMS AREAS. *TR
May 27, 2020
I WAS AT A STOP LIGHT PREPARING TO TAKE A RIGHT TURN ON RED, WHICH IS LEGAL IN OKLAHOMA, AFTER COMING TO A COMPLETE STOP, AND AS I HAD BEGUN THE TURN SLIGHTLY DEPRESSING THE GAS PEDAL, THE CAR DIED AND ALL LIGHTS AND POWER WAS LOST. I COASTED THE VEHICLE INTO THE PARKING LOT OF A GAS STATION THAT WAS ON THE CORNER NEAREST TO ME AND AFTER TWO TO THREE MINUTES THE CAR STARTED AGAIN AND EVERYTHING WAS WORKING AS NORMAL. MANY TIMES WHILE DRIVING, NIGHT OR DAY, THE FORWARD COLLISION ALERT WILL BEGIN BEEPING AND FLASHING AS IF YOU ARE ABOUT TO HAVE A FORWARD COLLISION WITH ANOTHER VEHICLE, YET THERE IS NOTHING IN FRONT OF YOU LITERALLY FOR MILES AT SOME TIMES. THIS ALSO CAUSES THE BRAKES TO BE DEPRESSED AND THE CAR TO SLOW DOWN, EVEN ON THE HIGHWAY, WHEN THE FORWARD COLLISION ALERT SYSTEM MALFUNCTIONS. ALSO, THE DISPLAY FOR THE RADIO AND VARIOUS OTHER FUNCTIONS OF THE VEHICLE HAS ON SEVERAL OCCASIONS FROZE THE IMAGE ON THE SCREEN AND NOT ALLOWED ANY AIR, RADIO, OR ANY OTHER FUNCTIONS TO BE ABLE TO BE CHANGED, SOMETIMES FOR SEVERAL HOURS. ALSO THE REAR DOOR WILL SOMETIMES REMAIN LOCKED WHEN ALL OTHER DOORS ARE UNLOCKED WITH THE REMOTE CONTROL UNIT AND/OR THE BUTTONS IN THE VEHICLE. THERE IS DEFINITELY SOMETHING GOING ON WITH THE ELECTRICAL SYSTEM IN THIS VEHICLE AND I HAVE AN APPOINTMENT TO TAKE IT IN TO THE DEALERSHIP I AM PURCHASING THE VEHICLE FROM, ON THIS UPCOMING FRIDAY JULY 3RD, 2014.
Jun 30, 2015
SERVICE BRAKES
5 complaints
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would suddenly brake and jerk. After the failure, the vehicle would drive and operate as needed. The contact experienced the failure approximately six times. The brake warning light was illuminated. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Mar 21, 2022
BRAKES SQUEAL REALLY BAD WHEN BACKING UP BUT DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE BRAKES. WATER SEEMS TO BE LEAKING INTO THE CAR ON THE DRIVER'S SIDE. *TR
Jul 24, 2014
BRAKES SQUEAL REALLY BAD WHEN BACKING UP BUT DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE BRAKES. WATER SEEMS TO BE LEAKING INTO THE CAR ON THE DRIVER'S SIDE. *TR
Jun 29, 2014
I WAS DRIVING NORTH BEHIND A PICKUP TRUCK ,HE WAS STOPPED AT A TRAFFIC LIGHT. I APPLIED MY BRAKES AND IT APPEARED AS IF IT MADE ME GO FASTER INSTEAD OF STOPPING.. I COULD NOT STOP AND I RAN INTO THE REAR OF THE PICKUP TRUCK. MY EQUINOX WAS TOTALED. MY SEAT BELT ACTIVATED AND HELD ME IN PLACE AND THE AIR BAG ACTIVATED. MY ONSTAR CAME TO MY ASSISTANCE AND ADVISED ME TO STAY IN PLACE TILL HELP ARRIVED AND TURN ON THE IGNITION AND PUT ON THE EMERGENCY LIGHT SWITCH .I DIDN'T REMEMBER EVER TURNING THE IGNITION SWITCH OFF .COULD THIS VEHICLE BE ANOTHER ONE IN THE VEHICLES IN THE CLASS THAT HAS HAD BEEN IDENTIFIED WITH THE IGNITION SWITCH PROBLEM THAT CAUSES ACCIDENTS ? I SUFFERED A CONTUSION OF THE UPPER CHEST AREA. THE OTHER DRIVER WENT TO HIS DOCTOR FOR CHECK UP . *TR
Mar 31, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, SHE APPLIED THE BRAKES AND HEARD A LOUD SQUEALING NOISE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE NOISE WAS THE RESULT OF MOISTURE. THE FAILURE RECURRED EACH MORNING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 550.
Jul 22, 2013
ELECTRONIC STABILITY CONTROL (ESC)
5 complaints
WHILE DRIVING MY SPEED SUDDENLY REDUCED AND I GOT A MESSAGE ON MY DASHBOARD THAT SAID SERVICE STABILITRACK ENGINE POWER REDUCED
Mar 07, 2019
I HAVE A 2013 CHEVY EQUINOX I HAVE ALREADY CHANGED THE CAMSHAFT SENSOR. A YEAR LATER MY CAR STARTED TO CUT OFF WHILE IDLE AT STOP LIGHTS. I TOOK IT TO AUTO ZONE AND WAS TOLD FROM THE TEST IT WAS MY CAMSHAFT SENSOR. WHILE CHANGING IT I NOTICED A LARGE AMOUNT OF OIL IN THE SENSOR AREA. THE MECHANIC TOLD ME THAT IS NOT GOOD. FROM THIS WE DISCOVERED THE SENSOR IS NOT THE ISSUE. I STARTED TO DO RESEARCH ONLINE AND FOUND MANY USER FROM 2011 TO 2013 WHO ARE ALL HAVING THIS ISSUE WORD FOR WORD. CHEVY NEEDS TO DO SOMETHING ABOUT THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T37952_DS622117
Nov 14, 2018
OUR DAUGHTER AND I WERE DRIVING DOWN THE HIGHWAY DOING 55 IN A 65 MPH ZONE WHEN ALL OFF A SUDDEN THE CARS STABILIZING TEAK AND TRACTION CONTROL LIGHTS CAME ON AS WELL AS THE CHECK ENGINE LIGHT. WE ALSO LOST INSTANT POWER AND HAD TO TRY AND GET OVER TO THE SIDE OF THE ROAD OFF THE HIGHWAY TO AVOID GETTING HIT. IT WAS A HIGH OF 25 THAT DAY AND I HAVE MULTIPLE SCLEROSIS SO WE HAD TO SIT AND WAIT IN THE COLD CAR UNTIL WE COULD GET SOME HELP. WE HAVE HAD TO HAVE THE CAR TOWED AND HAVE BEEN TOLD IT WILL PROBABLY COST A MINIMUM OF $4800 AND COULD BE AS MUCH OVER $10,000. WITH MY MEDICAL COSTS , STILL OWING SEVERAL YEARS ON THE CAR, THIS IS A MAJOR FINANCIAL SITUATION. NOT TO MENTION THAT THERE HAS BEEN NUMEROUS COMPLAINTS JUST LIKE OURS AND TO EVEN THE SAME MAKE, MODEL AND EVEN YEAR. WHY!!!! IS THERE NOT A RECALL BEFORE SOME GETS SERIOUSLY HURT OR KILLED. AS IT IS, IT HAS JUST MADE ME SICKER TRYING TO FIGURE OUT WHAT TO DO ABOUT A VEHICLE THAT WE THOUGHT WE COULD TRUST!
Jan 06, 2018
PURCHASED THE VEHICLE OCTOBER 2016. RADIO/BLUETOOTH SYSTEM STOPPED WORKING 1 WEEK AFTER PURCHASE. WAITED 4 MONTHS FOR NEW RADIO TO COME WAS REPLACED FEBRUARY 2017 AND THE RADIO WENT AGAIN 2017 AND HAVE TO WAIT TO HEAR ABOUT REPAIR.
Sep 12, 2017
EVERY TIME IT RAINS AND WATER GETS UNDER THE CAR MY AC GOES OUT. IT WILL COME BACK ON IN A DAY OR SO. IT HAS BEEN GOING ON OVER A YEAR. THE DEALERSHIP SEEMS TO NOT CARE.
Jul 25, 2016
TIRES
4 complaints
Purchased my 2013 Chevy Equinox from certified Chevrolet dealer in 2023. All 4 of my tires are: Michelin Latitude Tour M+S (Radial X Green), P235/55 R18. DOT M33J 007X 3012. These are the same tires that were on my SUV at time of purchase & are still on it. Upon purchasing from the dealership, the tires appeared somewhat cracked around the outside walls & where the tread meets the tires. Not being sure how to read all info on tires, I only went by the thickness of the tread, which was great & I didn't question the cracks too much. In the fall of 2024, took my SUV in to have the oil & filters changed, tires rotated, etc, as yearly maintenance. Was made aware at that time by the mechanic that the tread & side walls on the Michelin P235/55 R18 were becoming deeply cracked & I should plan on looking to replace the tires for safety reasons as soon as possible. I don't do a lot of driving, except for around town, so I figured I'll replace them sometime within the next year. I'm now in "the next year". It's 2025 & I've noticed over the last 4-5 months, I am losing air frequently from all the tires & am making biweekly trips to the gas station air pumps. In the past 2-3 months the cracks have increased significantly & now I'm afraid to fill to the recommended air pressure. I think these tires are quite dangerous in the way they seem to be breaking apart. My plan is to get them replaced as soon as I'm financially able. My SUV, only had about 36,000 miles on it when I bought it in 2023. Now it only has 42,000. I don't understand how these tires could be in such bad condition with such awesome, thick tread. I've found an awful lot of complaints re: these specific Michelin Latitude Tour Tires breaking/splitting apart. I don't understand why these specific tires haven't been recalled. There's an incredible danger in driving with these faulty tires. I'm surprised there's been no reported accidents. I'm now afraid to drive much at all, until I can get them replaced.
Jul 29, 2025
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE VEHICLE WAS EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE 225/65/17. THE CONTACT STATED THAT UPON STARTING THE IGNITION, THE LOW TIRE PRESSURE WARNING LAMP WAS ILLUMINATED PERTAINING. THE CONTACT INFLATED THE FOUR TIRES TO THE CORRECT TIRE PRESSURE DAILY AS A RESULT OF THE DEFECTIVE TIRES. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,500.
Dec 17, 2013
MY WIFE WAS DRIVING MY 2013 CHEVY EQUINOX BACK TO PENNSYLVANIA AND SHE HAD A BLOW OUT ON INTERSTATE 80 IN NEW JERSEY. I HAD TO PAY $165.00 TO HAVE MY TRUCK TOWED OFF THE HIGH WAY. SHE PUT THE DONUT ON AND CONTINUED DRIVING TO PENNSYLVANIA. SHE GOT THE TIRE REPLACED ANOTHER $205.00. THE GUY AT THE TIRE PLACE GAVE HER THE TIRE BACK AND SUGGESTED WE FILE A COMPLAINT BECAUSE HE DIDN'T UNDERSTAND HOW IT HAPPENED. THE SIDE WALL HAD A BIG HOLE IN IT. *TR
Nov 24, 2013
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE P255/65R/17. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD MULTIPLE HOLES ON THE SIDEWALL. THE CONTACT REPLACED THE TIRE BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13T006000 (TIRES) THAT COULD HAVE BEEN RELATED TO THE FAILURE BUT DID NOT INCLUDE THE TIRE SIZE OF THE SPECIFIC TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES AND VEHICLE WAS 6,000. *TR
Jul 22, 2013
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
4 complaints
As I was coming to a red light, I heard a pop from underneath the front. About 3/4 miles down the road, I started smelling rotten eggs and hearing a rubbing noise. At the next red light, with my foot on the brake, the noise went away but the smell got stronger. When the light changed, the noise came back louder so I safely pulled off the road and had it towed to a dealership. No warning lights came on to indicate a problem. The dealership would not look at it because of a dispute with my repair service. So it was towed to a mechanic that took a picture of the transfer case blow-out. He does not do this type of repair. So I had it towed to a 2nd dealership. This dealership visually confirmed the transfer case issue but indicated he would not let his mechanics work on it because "it is too rusted and the chassis is bent." So I have a 3rd dealership that says they will do the repair. I am currently waiting for their inspection report.
Oct 19, 2023
EXCESSIVE OIL CONSUMPTION WITH NO WARNING LIGHT
Dec 03, 2020
BLOWN ENGINE. LARGE OIL CONSUMPTION
Jan 26, 2020
VEHICLE SHUTS OFF WHILE IN DRIVE , LOOSING ALL POWER TO THROTTLE , POWER STEERING AND ALL OTHER COMPONENTS OF VEHICLE. THIS HAS BEGUN HAPPENING OVER THE LAST THREE DAYS AFTER HAVING THE VEHICLE FOR ONLY THREE MONTHS. THE VEHICLE CURRENTLY HAS 39,000 MILES ON IT . TODAY WHILE TRAVELING 70 MPH ON THE HIGHWAY THE CAR SHUT OFF CAUSING ME TO HAVE TO FIGHT THE CARS STEERING TO SAFELY BRING IT TO A COMPLETE STOP IN THE BREAKDOWN LANE. I HAD TO PUT THE CAR INTO PARK REMOVE THE KEY FROM THE IGNITION AND THEN RE INSERT KEY AND RE START THE VEHICLE.
Aug 08, 2016
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
My car received a recall and special coverage notice some months ago and the recall part for the oxygen sensor was fixed but the special coverage they are not wanting to fix the dealership or Gm motors. My Cadillac converter made my pistons go bad because of the oil consumption and there was an open special coverage that I was not notified of last year in 2020 that closed and that would cover the piston ring where so they’re saying they will not cover it anymore even though it was caused by the Cadillac converter that is in the special coverage that is still open for 2022. The dealership at the Chevrolet here in my hometown tells me they are not going to fix it because the coverage is expired on both ends and they’re tired of dealing with me and to go pick up my car. They have also even recommended me to just fill it up with oil every 2500 miles when in reality it’s not even driving those 2500 miles When it eats up the oil. I am risking my car engine blowing out due to this. I am only 19 years old I got this car start my first job and I need it for my job I am risking losing my employment due to this also. They even recommended me that I could drive to my job that’s two hours at a distance back-and-forth so that would be four hours a day and that nothing would happen the next day my engine light turned on showing that the oil fill line was very low. Then they are saying that my paperwork is expired but it is not plus on the paperwork for the special coverage it say that if it is aspired to still fix the deal with the oil consumption. They are taking advantage of me because I am a young woman who is only 19 and they think that I do not know anything about it I feel unsafe driving my car and I want them to fix what needs to be fixed. They are telling me they will not fix it anymore even though the special coverage is still current and they are tired of dealing with me.They told me to go pick up my car because they will not fix it. I am tired of not being heard.
Jul 01, 2021
While traveling down one of the main highways outside of Stillwater Ok. While heading into Stillwater our 2013 Equinox lost power and died. We were almost rear ended my a semi. Thank goodness he swerved and we were able to partially be able to coast to the side of the road. As soon as we got to the shoulder and put the car in Park a HUGE puddle of oil gushed out of the car and it had to be towed. The excessive oil consumption that we were not aware of ( and we faithfully had our cars maintained, oil changed, etc) and destroyed the engine of our car. When I first started contacting GM,Chevrolet etc. I was told there was nothing wrong. We put in over $6,000 in our 2013 equinox and would appreciate very much a reimbursement. Thanks- Mp
May 20, 2021
2013 CHEVROLET EQUINOX. CHECK ENGINE LIGHT ILLUMINATED. CODE P0014 CODE DEFINITION CAMSHAFT POSITION 'B' - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE (BANK 1) REPLACED BOTH INTAKE AND EXHAUST VVT. VEHICLE IS LOSING ABOUT A QUART OF OIL EVERY 1000 MILES. TOOK TO DEALER. DID A DIAGNOSTIC. OLD CODE FOUND, NO NEW "PROBLEMS" FOUND. WAS TOLD RUNNING NORMAL. IT DIED 2 TIMES ON THE WAY HOME. THIS CAUSED MY VEHICLE TO STALL WHILE ATTEMPTING TO TAKE OFF AT A GREEN LIGHT, ALMOST CAUSING A REAR END ACCIDENT TWO TIMES. FORTUNATELY, I DIDN'T NEED TO BREAK OR I WOULD HAVE PROBABLY HIT ANOTHER VEHICLE. AFTER READING OTHER REVIEWS, THIS APPEARS TO BE A CONTINUATION OF A 2011 PROBLEM WITH THE EQUINOX. WE WERE IN THE PROCESS OF LOOKING AT A CHEVY TAHOE, BUT WITH CHEVY'S HISTORY IT APPEARS WE'LL LOOK AT A DIFFERENT BRAND.
Mar 01, 2021
HELLO, I BOUGHT THIS 2013 2 WEEKS AGO. HAD IT CHECKED OUT BY THE MECHANIC AT THE DEALERSHIP FOR AN EXTRA CHARGE AND THEY SAID NOTHING WAS WRONG WITH IT! FAST FORWARD 2 WEEKS TO THE DAY I GOT THE CAR....CHECK ENGINE LIGHTS CAME ON...OIL ETC....TOOK TO MECHANIC AND THEY SAID THERE WAS NO OIL, I GOT A $100 OIL CHANGE AND THE NEXT DAY THE OIL WAS GONE AGAIN AND HAS CREATED ME A PROBLEM NOW THAT I CAN'T GET TO AND FROM. WHAT'S GOING ON? HOW COME CONSUMERS AREN'T BEING MADE AWARE OF THE OIL CONSUMPTION ISSUE BEFORE PURCHASING A VEHICLE? DISGUSTING!
Dec 17, 2020
POWER TRAIN,FUEL/PROPULSION SYSTEM
3 complaints
I was driving along and all of a sudden heard and felt a crunching underneath my car. I went directly home and upon shutting my vehicle off, it ran for a few seconds more before quitting. There was also fluid(gear oil) pouring out from underneath my car. No warning lamps or messages. I had the vehicle towed to a mechanic where it was confirmed that the fuel pump and transfer case were non operational.
Jul 31, 2022
ON MORE THAN ONE OCCASION MY EQUINOX TURNED OFF WHILE I WAS DRIVING. THE FIRST TIME IT HAPPENED I WAS DRIVING HOME (ON THE STREETS), AND WHEN I SLOWED DOWN TO TURN AND BEGAN TO STEP ON THE ACCELERATOR THE SUV TURNED OFF. IN THE MIDDLE OF THE STREET. ANOTHER TIME IT HAPPENED ON THE FREEWAY WHILE I WAS DRIVING THROUGH SLOW TRAFFIC. ONCE AGAIN, AFTER HAVING TO SLOW DOWN, WHEN I STEPPED ON THE ACCELERATOR THE SUV TURNED OFF. ON THE FREEWAY!!! I COULD'VE BEEN KILLED AND I WOULDN'T HAVE BEEN AT FAULT FOR IT. THIS IS A DEADLY ISSUE WITH THIS SUV. I'VE HAD THIS EQUINOX SINCE THE BEGINNING OF 2019 AND I KEEP UP WITH THE MAINTENANCE ON IT. I SHOULD NOT BE HAVING LIFE THREATENING ISSUES WITH THIS SUV
Sep 28, 2020
THE VEHICLE BLEW A REAR MAIN SEAL FROM AN ACCUMULATION OF SLUDGE IN THE MANIFOLD. GM KNOWS ABOUT THE PROBLEM AND HAD ISSUED A SELECT SPECIAL COVERAGE THAT DOESN'T COVER ALL EQUINOXES MODEL YEARS 2010-2014. THIS VEHICLE LEFT THE DRIVER STRANDED AND HAD TO BE TOWED. THE REPAIR COST WAS OVER 2100 DOLLARS AND GM HAS REFUSED TO COVER THE BILL. THE ISSUE WAS WELL KNOWN TO THEM AS A DESIGN DEFECT YET THEY ARE REFUSING THE REPAIR STATING THAT IT HAPPENED OUTSIDE THE WARRANTY. APPARENTLY ONLY CERTAIN AREAS OF THE COUNTRY WERE COVERED UNDER THEIR SPECIAL COVERAGE.
Feb 07, 2019
VEHICLE SPEED CONTROL
3 complaints
VEHICLE HAS BEEN EXPERIENCING STALLING CONDITIONS IN WET WEATHER, DEALER REPLACED A CAM POSITION SENSOR. TODAY AFTER TAKING THE CAR THROUGH A CAR WASH UPON STARTING THE ENGINE IT WENT INTO WIDE OPEN THROTTLE CONDITION, OVER 6000 RPM. AT FIRST I WAS STANDING ON THE BRAKES TO KEEP THE VEHICLE FROM ACCELERATING OUT OF CONTROL. AFTER 10 MINUTES THE IDLE DROPPED TO NORMAL AND WAS ABLE TO GET THE CAR HOME.
Mar 17, 2018
I OWN A 2013 CHEVY EQUINOX WITH 7309 MILES .BOUGHT THE CAR DECEMBER 18 2012 WHEN I INSERTED THE KEY INTO THE IGNITION AND TRIED TO START THE CAR IT MADE CLICKING SOUNDS STARTED AND ABRUPTLY SHUT OFF. TRIED AGAIN CAR STARTED WITH THE ENGINE RUNNING AT HIGH SPEED. NOW WHEN YOU TRY TO DIE E THE CAR IT IS SPEEDING UP. *TR
Jan 08, 2015
CHECK ENGINE LIGHT ON ,STABILITYTRAC LIGHT ON AND REDUCED ENGINE POWER MESSAGE STALLED AGAIN. *TR
Dec 18, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
3 complaints
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE DEALER WAS NOTIFIED (BOUCHER CHEVROLET, 1421 E MORELAND BLVD, WAUKESHA, WI 53186, (262) 347-4107), BUT THE VEHICLE HAD NOT YET BEEN DIAGNOSED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PROVIDED BY THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Oct 16, 2017
WINDSHIELD WIPERS POPS OFF AND STOPS WORKING. ENGINE RUNS WHILE KEY IS NOT INSERTED
May 11, 2017
WHEN I TURNED ON MY VEHICLE TODAY, NONE OF THE CLIMATE CONTROL SYSTEM BUTTONS WERE OPERATIONAL. NOT ABLE TO TURN ON DEFROSTER, REAR WINDOW DEFOGGER OR ADJUST CLIMATE CONTROLS. LIVE IN MINNESOTA SO CLIMATE CONTROL IS VERY IMPORTANT DURING THE WINTER.
Dec 11, 2016
WHEELS
3 complaints
LUG NUTS HAVE RUSTED THROUGH AND ARE CRACKED. 70,000 MILES ON VEHICLE, AND HAVE HAD TIRES ROTATED AT DEALERSHIP AT APPROPRIATE INTERVALS.
Oct 04, 2017
I HAVE A 2013 CHEVY EQUINOX WITH MICHELIN LATITUDE TOUR TIRES 235/55R18 99T M+S DOT M33J 007X 1810. THE VEHICLE HAS LESS THAN 42,000 MILES ON IT. THE TIRE TREAD ON ALL FOUR TIRES IS PEELING AWAY FROM THE SIDEWALL, EXACTLY WHAT IS OCCURRING WITH THE OTHER SIZES OF LATITUDE TOUR TIRES THAT HAVE BEEN RECALLED. THE TIRE THAT I HAVE SHOULD ALSO BE RECALLED BECAUSE I AM HAVING THE SAME PROBLEM AS THE OTHER RECALLED TIRES AND HAVE TO REPLACE ALL FOUR TIRES IMMEDIATELY, NOT BECAUSE THE TREAD IS WEARING OUT, BUT BECAUSE THEY ARE IN DANGER OF BLOWING OUT DUE TO THE TREAD/SIDEWALL SEPARATION, WHICH IS A MANUFACTURER DEFECT.
Sep 28, 2017
SEAL AROUND ALLOYS ARE LEAKING TIRE PRESSURE HAD TIRE REPAIRED ONCE, BUT IT HAS HAPPENED AGAIN WARING LIGHT FOR TIRE PRESSURE LIGHT CONSISTANTLY STAYS ILLUMINATED.
Oct 24, 2015
VISIBILITY,VISIBILITY/WIPER
3 complaints
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE. *TR
Jan 24, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Jan 24, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE REAR WINDSHIELD WIPERS MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ UPDATED 7/11/18*JB *TR
Nov 28, 2016
ENGINE AND ENGINE COOLING,ENGINE
2 complaints
See attached document for complaint
Apr 10, 2024
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle would stall while idle, with the check engine warning light illuminated. The contact also stated that the engine was consuming an excessive amount of oil and required more frequent oil changes. Over time, the contact began to hear an abnormal knocking sound coming from the vehicle. The contact initially took the vehicle to an independent mechanic and the mechanic discovered that the O2 sensor was defective. After the vehicle was driven home, the contact had the vehicle towed to the dealer where they diagnosed the vehicle with a defective O2 sensor and catalytic converter. The manufacturer was notified of the failure and informed her that the vehicle was not under recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 91,000.
Oct 28, 2021
SUSPENSION
2 complaints
Rear control arm mounts have rusted out and are unrepairable. This should not happen to a 10 year old vehicle and seems to be a common issue with this chassis style and numerous models.
Jun 01, 2023
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Dec 13, 2016
FUEL SYSTEM, GASOLINE,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE VEHICLE WOULD CONSUME AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT HAD TO ADD A QUART OF OIL EVERY 2,000 MILES. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PINEGAR CHEVROLET (769 E, US-60, REPUBLIC, MO 65738) WHERE IT WAS DIAGNOSED WITH THE 02 SENSORS NEEDING TO BE REPLACED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Apr 13, 2021
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE, A LOAD ROARING NOISE EMITTED FROM THE ENGINE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 2/11/14*CN ANOTHER DEALER INFORMED THE CONSUMER, THE NOISE WAS COMING FROM THE HIGH VALVE FUEL PUMP ON THE ENGINE AND IN THE GAS TANK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 02/18/14
Oct 04, 2013
POWER TRAIN,ENGINE,VISIBILITY/WIPER
2 complaints
I USE EXCESSIVE AMOUNT OF OIL AND NOW MY MOTOR IS ACTING UP I HAVE TO PUT TWO QUARTS IN A WEEK AND WAS NOT TOLD AT PURCHASE I BOUGHT MY VEHICLE JANUARY OF 2019 I'M UNDER THE 120 000 MILES THIS I NOTICED ABOUT 2WEEKS I HAD TO HAVE MY VEHICLE IN THE SAME WEEK I BOUGHT IT CAUSE OF ISSUES AND IT WAS A 2000 REPAIR AFTER I ALREADY PAID 13,000 FOR IT. I LOVE THE VEHICLE BUT MY MOTOR IS KNOCKS AND IT'S GETTING WORSE
Sep 13, 2020
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD ABNORMAL TICKING SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THE TECHNICIAN PERFORMED AN OIL CHANGE AND COMPRESSION TEST EVERY 1,000 MILES. THE CONTACT WAS INFORMED THAT THE PISTON IN THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS BURNING OIL RAPIDLY. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPAIRED WITH UNKNOWN PARTS. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *TR
Jul 28, 2016
ENGINE,VISIBILITY/WIPER
2 complaints
WINDSHIELD WIPERS NOT WORKING AND CHECK ENGINE LIGHT ON .I REPAIR THE WINDSHIELD WIPERS I REQUESTING MY MONEY BE REFUNDED. *TR
May 21, 2020
THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPER FOR THE REAR WINDOW. NEVERTHELESS, THE ENGINE STARTED STALLING AND WHEN I HAD DIAGNOSTIC TEST DONE THE MECHANIC EXPLAINED THEIR WERE METAL SHAVINGS GOING INTO MY OIL FROM A DEFECTIVE ENGINE. THE VEHICLE BEGAN TO HICCUP ON THE STREET AND STOPPED IN FRONT OF MY HOME. I HAD THE VEHICLE TOWED TO JOSEPH CHEVEROLET IN CINCINNATI WERE SERVICE MEMBER TOLD I MUST BE MISTAKEN AND THAT GM HAD NO RECALLS. I EXPLAINED HE MUST BE MISTAKEN AND THEY COULD KEEP THEIR FAULTY PRODUCT.
Mar 30, 2019
SEAT BELTS
2 complaints
THE REAR SEAT BELT ON THE DRIVER'S SIDE HAS STOPPED LATCHING. AFTER NOT USING IT FOR A LONG TIME IT WAS NECESSARY TO BUCKLE IN A CAR SEAT AND I WAS UNABLE TO LATCH IT IN. I HAVE LOOKED INSIDE AS BEST AS POSSIBLE AND THERE ISN'T ANYTHING RATTLING AROUND OR INSIDE BUT IT WILL NOT RECEIVE THE SHOULDER STRAP CLIP AND BUCKLE. I HAVE TRIED WHILE PARKED AND WHEN DRIVING.
Mar 11, 2020
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR PASSENGER SIDE SEAT BELT SUDDENLY RETRACTED, LEAVING THE PASSENGER UNSECURED IN THE SEAT. UPON INSPECTION, IT WAS DISCOVERED THAT THE SEAT BELT CLIP THAT MOUNTED TO THE FLOOR HAD SEPARATED DUE TO FAULTY STITCHING. THE CONTACT ALSO DISCOVERED THAT THE SAME FAILURE OCCURRED WITH THE REAR MIDDLE SEAT BELT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Oct 02, 2017
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
ENGINE IS BURNING OIL AT AN ALARMING RATE. EVERY 1,000 MILES THERE WILL BE NO OIL ON THE DIP STICK. NO WARNING LIGHT HAS CAME ON STATING MY OIL IS LOW. I COULD HAVE BLOWN MY ENGINE MULTIPLE TIMES IF I DIDN'T CHECK MY OIL REGULARLY. THIS IS NOT SAFE. I BOUGHT THIS CAR FROM A DEALERSHIP 5 MONTHS AGO AND HAVE ALREADY HAD TO GET 3 OIL CHANGES BC OF THE EXCESSIVE AMOUNT OF OIL LOSS PLUS HAVE HAD TO ADD OIL IN BETWEEN.
Feb 01, 2020
MY EQUINOX REDUCED ENGINE POWER WHILE DRIVING. PRIOR TO THIS THERE WERE NO WARNING LIGHTS OF ANY KIND. I WAS TOLD IT WAS DOWN 3 QUARTS OF OIL AND THAT THERE WAS A LEAK FROM REAR SEAL. MY MECHANIC ADVISED TOWING TO THE DEALERSHIP AS THERE ARE KNOWN PROBLEMS OF THIS IN THE EQUINOX'S AS WELL AS A "14882 SPECIAL COVERAGE ADJUSTMENT" OFFERED BY GENERAL MOTORS. THIS SPECIAL ADJUSTMENT ARE FOR THOSE EQUINOX'S THAT EXPERIENCE HIGH OIL CONSUMPTION AND MAY EXPERIENCE A FROZEN OR PLUGGED POSITIVE CRANKCASE VENTILATION SYSTEM. THIS CAUSES INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK. IF THE OIL LEAK IS NOT NOTICED AND CONDITION IS NOT CORRECTED, CONTINUED DRIVING CAN CAUSE DAMAGE TO THE ENGINE. GM STATED ON MY RECEIPT THE CAUSE OF MY PROBLEM WAS, "MOISTURE FROZE IN THE PCV SYSTEM CAUSING THE CRANKCASE TO OVERPRESSURIZE". HOWEVER, MY VIN NUMBER WAS NOT INCLUDED IN THIS SPECIAL COVERAGE ADJUSTMENT EVEN THOUGH I WAS WITHIN THE MILEAGE AND YEAR. THIS IS A MAJOR SAFETY ISSUE AS I DID NOT RECEIVE ANY WARNING LIGHTS OF BEING LOW IN OIL AND NO ENGINE PRESSURE WARNING LIGHTS. THERE HAVE BEEN NO RECALLS RELATED TO THESE ISSUES.
Feb 08, 2019
STRUCTURE
2 complaints
THE ROCKER PANELS, DOORS AND TAILGATE ARE HEAVILY CORRODING AND THE PAINT IS PEELING OFF IN LARGE STRIPS.
Aug 29, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE DRIVER AND PASSENGER'S SIDE DOOR, THE DOORS COLLAPSED INTO THE FENDER, CREATING DENTS IN THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC STATED THAT THE DOORS HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 19,000.
Oct 24, 2013
STEERING,ELECTRICAL SYSTEM
2 complaints
POWER STEERING FAILED; LOST POWER TO CONTROL PANEL; IN TRYING TO STEER VEHICLE AROUND A CURB I HIT A TREE AND CAR ROLLED TO SIDE. ALL AIRBAGS INFLATED.
Jun 01, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AL CERA DEALER WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED IN THE PSCM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER A SOFTWARE UPDATE AND THE CASE WOULD BE FORWARDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Jun 16, 2017
POWER TRAIN,UNKNOWN OR OTHER
2 complaints
IN MOTION DRIVING TO WORK ENTERING ONTO TWO LANE HIGHWAY DECELERATED AND NOT ABLE TO MAINTAIN SPEED LIMIT. NO WARNING LIGHTS CAME ON CAR STARTED SOUNDING LOUDER. PULL OFF AND SHUT THE CAR OFF GOT OUT AND SAW OIL RUNNING OUT FROM UNDER THE CAR. HAD TO HAVE CAR TOWED TO REPAIR SHOP.
Mar 19, 2019
I PURCHASED THIS 2013 CHEVROLET EQUINOX AND WAS LOOKING THROUGH THE OWNERS MANUAL. I FOUND THAT THERE IS NO WAY TO CHECK THE TRANSMISSION FLUID LEVEL. TALKED TO THE SERVICE MANAGER ABOUT THE ABSENTS OF A WAY TO CHECK THE FLUID AND WAS TOLD ALL NEW VEHICLES NO LONGER HAVE A DIP STICK TO CHECK TRANSMISSION FLUID LEVELS. THIS TO ME IS A SAFETY HAZARD AS IF YOU RELY ON SOME SERVICE DEPARTMENT TO TELL YOU THAT YOUR FLUID IS LOW OR NEEDS TO BE REPLACED YOU COULD BE PAYING MONEY THAT MAY OR MAY NOT BE NECESSARY. IF YOUR ON A TRIP OF ANY DISTANCE YOU COULD BE STUCK IN THE MIDDLE OF NOWHERE WITH A TRANSMISSION THAT WAS DESTROYED BECAUSE OF LACK OF FLUID THAT COULD HAVE BEEN AVOIDED HAD THE FLUIDS BEEN CHECKED PRIOR TO YOUR TRIP. HOW ABOUT DRIVING AT HIGHWAY SPEEDS AND THE TRANSMISSION COMES APART FOR LACK OF FLUID AN YOU HAVE AN 18 WHEELER BEHIND YOU AND THE TRANSMISSION LOCKS UP THAT 18 WHEELER WOULD ROLL RIGHT OVER THE TOP OF DISABLED VEHICLE. I BELIEVE A SAFETY RECALL SHOULD BE ISSUED TO ALL MAKE AND MODEL VEHICLES WITH NO FLUID DIPSTICK FOR FLUID CHECK OF THE TRANSMISSION SUCH AS THAT OF MY 2013 CHEVROLET.
Sep 15, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
MY VEHICLE STALLED AT SLOW SPEEDS. WHEN GAS PEDAL PRESSED THE VEHICLE WOULD ROCK BACK AND FORTH THEN DIE. VERY DANGEROUS BECAUSE IT HAPPENED ON THE FREEWAY. A YEAR AGO MY VEHICLE WAS PART OF THE OIL CONSUMPTION ISSUES AND THE PISTONS AND RINGS WERE CHANGED. NOW THE 'I TAKE CAMSHAFT SOLENOID' IS AFFECTED POSSIBLY CAUSING THE CURRENT ISSUE. I HAVE DONE RESEARCH AND SEE THAT MANY PEOPLE HAVE HAD THE SAME ISSUES WITH THE SAME VEHICLES. WHY WOULD SOMETHING LIKE THIS NOT BE A RECALL?? IT HAPPENED LAST YEAR AS WELL AND WAS TOLD THAT BY CHANGING THE PISTONS AND RINGS THAT THAT WOULD SOLVE THE PROBLEM. APPARENTLY IT DIDN'T.
Jan 16, 2019
MY CAR IS CUTTING OFF WITHOUT ANY WARNINGS IN TRAFFIC AND WHEN PARKING ALSO AT STOP LIGHTS. I TOOK IT TO A LOCAL SHOP TO HAVE IT CHECKED DUE TO THE CHECK ENGINE LIGHT FINALLY COMING ON. ONLY TO FIND OUT MY CAR HAD NO OIL. NOTE I KEEP MY ROUTINE MAINTENANCE UP ON MY CAR DUE TO HAVING A SMALL CHILD. ALSO CAM SHAFT CODE MY CAR IS OUT OF WARRANTY AND I JUST PAID CAR PAYMENT. READING COMPLAINTS I SEE THIS PROBLEM IS HAPPENING ALOT. NOT SURE IF I WILL KEEP THIS CAR FEELING VERY UNSAFE WITH A SMALL CHILD AND CAR CUTTING OFF AND OIL RUNNING OUT WITHOUT ANY WARNINGS GMC SHOULD FIX THIS PROBLEM SHOULD HAVE BEEN FIXED YEARS AGO. PUTTING FAMILIES LIFE IN DANGER JUST TOO MAKE A DOLLAR. SAFETY FIRST IS MY #1 REASON FOR SHARING THIS MY CAR CUT OFF 12 TIMES IN ONE DAY REALLY & I WOULD KEEP THIS CAR .I COULD HAVE BEEN REAR ENDED SEVERAL TIMES WITH THE CAR TURNING OFF .I HAVE TO TAKE THE KEY OUT AND RESTART IT REALLY ON 2013.I CAN'T BELIEVE THIS IS HAPPENING TO ME ONCE AGAIN I HAVE A LEMON AND I KNOW FOR FACT I'M NOT THE ONLY ONE WITH THIS PROBLEM
Dec 13, 2017
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
ENGINE LIGHT CAME ON, HAD IT SERVICED. ENGINE LIGHT CAME ON AGAIN ON THE WAY TO STORE AND WE LOST POWER OF CAR, STEERING LOCKED. WE WERE ABLE TO BARELY GET IT TO THE SIDE OF THE HIGHWAY ALMOST GETTING REAR ENDED BY A SEMI. CAR COMPLETELY DIED AND A HUGE POOL OF OIL CAME OUT FROM UNDER THE CAR. PAID OVER $6,000 FOR A NEW ENGINE AND WIRING AND OTHER PARTS BECAUSE OF THE OIL, BECAUSE WE WERE TOLD THERE WAS NOT A RECALL. GUESS WHAT... DRINKING OIL, OIL LEAK, SERVICE ENGINE LIGHT ON. THIS WAS A NEW ENGINE. SPENT A BUNCH OF MONEY ON CAR IN 2014 HAVE HAD MAJOR TROUBLE WITH IT!!! WE ARE NOT MADE OF MONEY, BUT THIS 2013 IS THE WORST CAR AND DANGEROUS TOO, DESPITE WHAT THEY SAY!!!!
Jan 14, 2019
ON A COLD WINTER DAY APPROXIMATELY 20 DEGREES, I EXITED OFF OF THE HIGHWAY. UPON COMING TO A STOP AT THE TOLL PLAZA, THE CAR BEGAN MAKING A HORRIBLE CLANKING NOISE, THE 'ENGINE REDUCED POWER' NOTIFICATION APPEARED AS WELL AS THE TRACTION ACTIVATION. THE CAR DIED BUT STARTED BACK UP TO GET IT OFF THE ROAD TO SAFETY. HAD IT TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND DISCOVERED THE PCV SYSTEM FROZE UP AND BLEW THE REAR MAIN SEAL. THE CAR HAD 103K MILES ON IT AT THE TIME AND WAS PURCHASED NEW. NEVER HAD A SINGLE PROBLEM WITH IT AND ALWAYS WE'LL MAINTAINED. ENDED UP HAVING TO REPLACE THE MOTOR TO THE TUNE OF $5,575. LESS THAN 24 HOURS AFTER PICKING IT UP FROM THE DEALERSHIP, IT WOULD NOT START. THE STABILITRACK AND POWER STEERING LIGHTS CAME ON AND HAD TO BE TOWED BACK TO THE DEALERSHIP.
Feb 13, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
I PURCHED A 2013 CHEVY EQUINOX BRAND NEW. TWO YEARS AFTER HAVING IT THE CENTER CONSOLE FOR MY RADIO AND HEAT/AIR CONTROL WOULD NOT WORK. I TOOK IT TO THE DEALER AND THEY FIXED IT. I WAS TOLD THAT IT WAS A MODULE SWITCH. THEN IN APRIL 2017 IT DID IT AGAIN! TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE AIR HVAC. THEN AUGUST 2018 IT HAPPENED AGAIN. THIS TIME I AM TOLD IT IS THE RADIO HVAC AND THAT NOW IT IS NOT COVERED ON WARRANTY AND THAT I HAVE TO PAY $650 TO HAVE IT FIXED. I BELIEVE THIS HAS BEEN A MAJOR PROBLEM FROM THE FIRST TIME IT HAPPENED AND JUST KEEP GETTING TOLD SOMETHING DIFFERENT EVERYTIME. THE SAME THING HAPPENS BUT HAVE BEEN TOLD A DIFFERENT PROBLEM BY THE CHEVY DEALER WITH THE EXPENSE GOING UP EACH TIME.
Aug 20, 2018
AFTER PULLING OUT OF PARKING SPACE/TURNED RADIO ON. THE WHOLE DASHBOARD WENT OUT AND CAME BACK ON SEVERAL TIMES.LATER THAT EVENING WHEN I GOT IN CAR KEY WOULD NOT RELEASE. AFTER SEVERAL TRIES CAR STARTED AND AS I STARTED TO DRIVE DASHBOARD AND RADIO BLINKED ON AND OFF. HEARD A LOUD NOISE AS I WAS DRIVING. LIGHTS AND RADIO CAME BACK ON AND PROCEEDED TO BLINK. CAR MAKING NOISE OFF AND ON. *TR
Apr 09, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
THE INFOTAINMENT RADIO SYSTEM FAILED. THIS CONTROLS NOT ONLY THE RADIO BUT THE BACKUP CAMERA AND THE HANDS FREE CALLING. BEEN GOOGLING AND IT APPEARS TO BE A COMMON PROBLEM THAT IS NOT BEING RESOLVED. I CALLED GM AND THEY PUT ME WITH GM INFOTAINMENT TEAM AND THEY ACKNOWLEDGED THAT THERE IS A PROBLEM BUT IT IS NOT A RECALL ITEM AT THIS TIME. NOTHING IS BEING DONE AND THE REPAIRS ARE $1200.00
Jun 04, 2018
THE RADIO FAILED IN OCT 2015. NO DISPLAY OR CONTROLS. REPORTED IT TO THE DEALER AND THEY ORDERED A NEW RADIO. IT TOOK 3 MONTHS. THEY INSTALLED THE NEW RADIO IN JAN 2016. ON 2/21/16, RADIO FAILED AGAIN. NO CONTROLS AND BLANK SCREEN. AM STATIONS APPEARED BUT IT STUCK ON AN FM STATION. I ONLY STARTED THE VEHICLE AND HADN'T MOVED YET. I DIDN'T RECEIVE A WORK ORDER FOR THE REPAIR, BUT DID ON THE INITIAL COMPLAINT.
Feb 22, 2016
ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
ME AND MY WIFE OWN A 2013 CHEVY EQUINOX. WE HAVE HAD THIS VEHICLE FOR ABOUT 18MONTHS AND PURCHASED THIS BRAND NEW. WHILE DRIVING AT VARIOUS SPEEDS, THE FOWARD COLLISION SENSOR ACTIVATED INDEPENDENTLY WITHOUT ANY OTHER VEHICLE WITHIN CLOSE PROXIMITY. MYSELF AND MY WIFE HAVE BOTH HAD THIS PROBLEM. IT HAPPENS TO HER ALL THE TIME SINCE SHE IS THE PRIMARY DRIVER. SHE HAS HAD THIS HAPPEN TO HER OVER 20 TIMES IN THE PAST 1.5 YRS. FORWARD COLLISION WARNING WILL GO OFF WITH NO VEHICLE IN FRONT OF HER AND THEN THE BRAKES WILL MOMENTARILY ENGAGE. I HAVE DROVE THE VEHICLE AND HAD THIS HAPPEN TWICE. I HAVE BEEN IN THE VEHICLE AS A PASSENGER ON (3) OCCASSIONS WHEN THIS HAPPENED. WE HAVE HAD THIS SUV FOR 18MONTHS AND SHE HAS TAKEN IT TO (2) DEALERSHIPS. BOTH STATED THEY HAVE NO IDEA WHAT IS CAUSING THIS AND TOLD US TO DE-ACTIVATE THE SYSTEM. WHY HAVE THIS SAFETY FEATURE AND YOU ARE TOLD TO TURN IT OFF BY DEALERSHIP BECAUSE THEY HAVE NO IDEA ON HOW TO FIX IT?? I DONT EVEN KNOW IF THEY HAVE CONTACTED CHEVROLET TO INQUIRE. DEALERSHIPS WE UTILIZED WERE JOHN JONES FROM CORYDON, IN AND COYLE CHEVROLET LOCATED IN CLARKSVILLE, IN. THIS IS A SAFETY FEATURE BUT HAS BECOME A SAFETY ISSUE. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND COUNTLESS OTHER OWNERS THAT ARE HAVING THE SAME PROBLEM. *TR
Oct 04, 2014
MARCH 2013 RADIO CONTROL WENT OFF/ RADIO DISPLAY SCREEN FROZE FOR FEW HOURS. I WAS UNABLE TO TURN ON/OFF RADIO AND STAYED ON THE SAME VOLUME. TURNED OFF THE CAR TO RESET AND IT DID NOT GO AWAY. TAKING IT TO THE DEALER FOR FOLLOW UP. STABILITY CONTROL FEATURE GOES ON FOR NO REASON WHEN PRESSING BRAKES THEY MAKE A LOUD SQUEAKY NOISE. *TR
Apr 19, 2014
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
It failed inspection after repairs secondary air injection pump TCM PMC . Check engine light came back on after it passed .
Mar 04, 2025
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2013 Chevrolet Equinox. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who discovered that the oil level was low even though the oil had recently been changed. The contact was informed of a possible oil consumption failure. The vehicle was not repaired. Additionally, while driving at various speeds, there was an abnormal squeaking sound coming from the front the vehicle. The local dealer determined that the front suspension sway bars were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 144,000.
Oct 01, 2024
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
No estoy segura
Sep 11, 2024
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
Vehicle shakes when turning on and while driving, check engine light is on or blinking, service stabilitrack warning, traction control light is on, poor acceleration, Tire monitor system light is on and does not read tire pressure (this is all happening at the same time).
Sep 10, 2024
ENGINE AND ENGINE COOLING,TIRES
1 complaint
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine and TPMS warning lights were illuminated. The contact stated the failure was related to Special Coverage Adjustment: N192291100. The vehicle was taken to the local dealer, where an oil consumption test was completed. The mechanic informed the contact that the vehicle had failed the oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,374.
Aug 27, 2024
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
Car feels like it is going to take off at a red light. Then it rumbles and cuts off at the light. I purchased car from US Auto Sales. DOWC paid PepBoys for multiple repairs for breaks rotors and the light that keeps coming on is service stabile track they got the light to cut off but the issue still persisted. They even changed all things dealing with the gas line. This car is still idling high at stop signs like it will take off on its own. And still cuts off at a red light. This is very unsafe and many drivers have almost run onto the back of me. I told US Auto Sales, DOWC, and PepBoys and they all put me back in the same vehicle after voicing my concerns about safety. Instead of putting me in a safer vehicle they ignored it. This has been happening since I purchased the vehicle in November 2022
Dec 13, 2023
VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
My car is loosing oil, I have to keep putting oil in my car. I think this is affecting the performance of the Cadillac converter that makes the car lose power, make noise and overall make the car not run correctly.
Oct 12, 2023
ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
Initially, 6 months or so after owning the vehicle, the PCV reported tech bulletin occurred for me, and my rear main seal blew, causing $2000+ in repairs. Then, the Engine stalled out on the coldest day of the year, got an engine replacement under warranty from my dealership, that replacement engine had 66k miles (rebuilt) and was only driven around 5,000 miles when the same issue happened. “Reduced engine power” “Service stabilitrak” this time it was in 98° heat leaving me and my dog stranded on the highway. I’ve had it diagnosed with a shop, and they have stated for the second time my vehicle has had timing issues, jumped time, I believe this is related to the timing issues and oil consumption issues that GM has already reported to be an issue with some of these models. I am now down the $3000 I’ve put into fixing this car and it’s various t leach bulletin reported issues, as well as out of a car now, due to warranty being expired, and still needing to make payments on this unsafe vehicle. Only have the engine replacement receipt on hand, but can gather new diagnostic as well as PCV valve repair receipt upon request.
Aug 24, 2023
STRUCTURE,SERVICE BRAKES,ENGINE
1 complaint
Purchased car from dealer on 7/1, car seemed fine at dealer and then died. Took car to oil change place, discovered underneath frame completely rotted out. Called dealer, dealer unwilling to fix, replace or refund vehicle. Had car further inspected to find complete engine, transmission, frame, axle, steering, brake issues. There were no signs of anything wrong at the dealership.
Jul 10, 2023
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
I am deaf and this have problem engine and oil keep leak and show road ice but outside warm. I try use collision road it not show light on nothing..
Mar 27, 2023
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
SINCE I HAVE HAD THIS VEHICLE AND MADE CAR PAYMENT ONE, I THOUGHT THIS WAS THE BEST VEHICLE FOR ME. THEN SHORTLY THERE AFTER CAME THE RECALLS/PROBLEMS (Catalytic Converter, Electrical System inside the vehicle, and last but not least, the Engine. I have to make sure I take the vehicle in 1000-1500 miles early than normal because of the oil is low and the vehicle. The vehicle starts to vibrate/shake in the steering wheel and making noise that I know that it is time for the Oil Change. This vehicle has been not at all what I thought it was. I have spoken to someone at GM, which was supposed to get back to me. Please call for more information. [XXX]. Really would like to resolve this. If this vehicle is not safe for My 3-year-old granddaughter that I have in the vehicle or myself that I have put my TRUST and money in. I would love to give you my vehicle and you can drive your love ones and yourself to Doctor and other places you need to go. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sep 08, 2022
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
The contact owns a 2013 Chevrolet Equinox. The contact stated that upon starting the vehicle, the gear shifter failed to shift out of PARK and the key would not move, preventing the contact from turning off the vehicle. The contact also mentioned that the service air bag warning light was illuminated. The contact initially called the dealer where they informed him to tow the vehicle to the dealer location. The contact then called AAA where they were able to reset the gear box; the contact was then able to shift the vehicle into the DRIVE and drove to the dealer. The dealer diagnosed the failure with a defective gear box; the vehicle remained in the possession of the dealer while they awaited for the parts to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, the vehicle was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 168,000.
Mar 10, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
MY 2013 EQUINOX IS USING A MASSIVE AMOUNT OF OIL I HAVE THE OIL CHANGED EVERY 2000 MILES AND STILL HAVE TO KEEP AN EYE ON IT NO OIL LIGHT COMES ON TO WARN ME MY CAR ALSO DIED ON ME RIGHT AFTER STARTING IT AND WHEN I PULLED THE DIP STICK SO MUCH AIR PRESSURE BLEW OUT AND BLEW OIL ON ME I HAVE ALREADY REPLACED THE THROTTLE BODY AND PEDAL POSTINGS SENSOR AS WELL AS MY BACK UP CAMARA WENT COMPLETELY YELLOW WITH A BLUE LINE GOING ACROSS IT MY DATE IS NEVER RIGHT AND I STILL OWE 6000 ON IT I'VE HAD MY CAR 2 YEARS AND 6 MONTHS
Feb 25, 2021
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
BOUGHT THE CAR USED 8 MONTHS AGO WITH 55K MILES. I HAVE DRIVEN IT 20K MILES, AND IT BURNS OIL, WITH THE OIL LIGHT NOT BEING ILLUMINATED, YET THE COMPUTER TELLS ME I HAVE A HIGHER % OF OIL LIFE LEFT. TIMING CHAIN IS GOING OUT, I HAD TO REPLACE THE BATTERY, AND THE STABILITRAK SYSTEM TURNS OFF. WHEN STARTING THE VEHICLE EVERYTHING APPEARS FINE, BUT BETWEEN 0-20MPH WITH AWD ON THE BREAK SYSTEM SEEMS TO BE FAILING; THEN WHEN STABILITRAK IS TURNED OFF THE VEHICLE PERFORMS NORMAL. I FEEL VERY UNSAFE DRIVING MY CAR. MOST OF THESE ISSUES OCCURED WHILE THE VEHICLE WAS IN MOTION.
Mar 09, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DIGITAL SPEED WON'T LIGHT UP. NO LIGHT DRIVING OR STILL M
Feb 21, 2020
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
GAS PETAL IS STICKING AND WILL NOT RELEASE UNTIL I PUMP THE BREAKS
Feb 03, 2020
POWER TRAIN,EXTERIOR LIGHTING,STRUCTURE
1 complaint
PURCHASED VEHICLE APPROXIMATELY JUNE 29, 2019 FROM CHEVY DEALER IN ROSEVILLE CA. ABOUT 3 MONTHS AFTER I PURCHASED VEHICLE I NOTICED THE LIFTGATE COMING DOWN BY ITSELF. I NOTIFIED THE DEALER AND SET UP AN APPOINTMENT TO BRING VEHICLE IN. IN THE MEANTIME THE CHECK ENGINE LIGHT STARTED COMING ON AND STAYING ON, SO WHEN I MADE THE APPOINTMENT I ALSO MENTIONED THIS TO THE SERVICE AGENT. I TOOK THE VEHICLE IN , AS A DROP IN APPOINTMENT BECAUSE I STAY OVER AN HOUR AWAY FROM WHERE THE VEHICLE WAS PURCHASED. I;D HAPPENED TO BE IN THE AREA ON THIS DAY, THE VEHICLE WAS CHECKED IN AND THE SERVICE AGENT HELPING ME ASKED COULD I LEAVE THE VEHICLE I AT THIS TIME REPLIED NO, BECAUSE OF HOW FAR WE'D TRAVELED TO GET THERE I DID NOT HAVE A WAY HOME. I'D STATED TO HIM AT THIS TIME WHEN I'D BROUGHT THE VEHICLE IN BEFORE FOR SERVICE THAT I WAS PROVIDED A COURTESY VEHICLE, HE SAID THAT WOULD NOT BE POSSIBLE AND THAT I COULD RENT A VEHICLE, I DECLINED. THE AGENT CAME OUTSIDE TO WITNESS THE LIFTGATE GOING DOWN ON IT'S OWN AND AGAIN ASKED IF I WANTED TO LEAVE THE VEHICLE,I AGAIN STATED TO HIM I DROVE OVER 1 HOUR AND I DID NOT HAVE A WAY TO GET HOME. HE AT THIS TIME STATED HE HAD 300 VEHICLES AHEAD OF MINE AND IT WOULD TAKE HIM SOME TIME TO GET TO MY VEHICLE. HE WAS VERY RUDE AND UNPROFESSIONAL WHILE HELPING ME. I ASKED TO SPEAK TO HIS SUPERVISOR WHICH I DID AND HE ALSO WITNESSED THE LIFTGATE GOING DOWN ON ITS OWN, WE IN TURN WENT INSIDE TO CHECK THE WARRANTY AND EXTENDED WARRANTY I HAD ON THE VEHICLE, HOWEVER, I WAS TOLD IT HAD EXPIRED THE PRIOR MONTH AND DID NOT COVER THEM CHECKING TO SEE WHY THE CHECK ENGINE LIGHT WAS COMING ON. I BELIEVE THE DEALERSHIP SOLD ME AN UNSAFE VEHICLE AND THEY REFUSE TO TRY TO WORK SOMETHING OUT. RECENTLY, AS I WAS IN THE REAR OF THE PARKED VEHICLE THE LIFTGATE CAME DOWN ON MY SHOULDER WHICH REQUIRED ME TO SEEK MEDICAL ATTENTION.
Dec 29, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE DRIVING ENGINE COMPLETELY SHUTOFF WITH NO WARNING ON A BUSY HIGHWAY BLOCKING TRAFFIC LIGHTS DID NOT DIM OR ANYTHING. SOMETHING NEEDS TO BE DONE ABOUT THIS ENGINE . TIMING. WAS THE ISSUE DUE TO BURNING SO MUCH OIL.
Nov 22, 2019
EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHT UNITS WERE FOGGY AND THERE WAS REDUCED VISIBILITY WHILE DRIVING AT NIGHT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 58,000. *BF
Aug 16, 2019
ELECTRICAL SYSTEM,WHEELS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE THE CONTACT WAS RETRIEVING ITEMS FROM THE VEHICLE, THE FRONT PASSENGER TIRE EXPLODED UNEXPECTEDLY WHILE IN PARK. ALSO, WHILE DRIVING VARIOUS SPEEDS, VARIOUS WARNING INDICATORS, INCLUDING THE AIR BAG, CHECK ENGINE, AND POWER STEERING, ILLUMINATED INTERMITTENTLY. IN ADDITION, THE SERPENTINE BELT FRACTURED ON THREE SEPARATE OCCASIONS DUE TO A DEFECTIVE PULLEY INSIDE THE ENGINE. THE CONTACT TOOK THE VEHICLE TO VARIOUS INDEPENDENT MECHANICS TO HAVE IT SERVICED; HOWEVER, THE SERPENTINE BELT AND THE WARNING INDICATOR FAILURES PERSISTED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Aug 12, 2019
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THE ENGINE OIL CONSUMPTION IS 5 TO 6 QUARTS OF OIL IN 3000 MILES. THIS OFTEN RESULTS IN VIOLENT VEHICLE JERKING, AS WELL AS STABILITY AND POWER REDUCTION, RESULTING IN THE ENGINE POWER TO BE REDUCED CAUSING POTENTIAL COLLISIONS IN TRAFFIC. THIS CAN OCCUR AND HAS OCCURRED BOTH WHEN STOPPING AND WHILE IN MOTION.
Jul 15, 2019
STEERING,POWER TRAIN,ENGINE
1 complaint
NOISE AND BURNING AROUND 6 QUARTS OF OIL A WEEK
Jul 01, 2019
EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE STOPPED UNEXPECTEDLY NO SYSTEM WARNING AND THEN CHECK ENGINE LIGHT CAME ON. THE MECHANIC SAYS THE STEEL SHAVINGS WERE GOING INTO HEAD GASKET FROM OVER OIL COMSUPTION.
Apr 29, 2019
SUSPENSION,ENGINE
1 complaint
"TAKATA RECALL" MY 2013 IS HAVING PROBLEM WITH EXHAUST SYSTEM FROM CONVERTER BACK WHICH THE SMELL IS BACKING UP INTO THE INSIDE CABIN OF VEHICLE. I HAVE NOTICED THAT THIS MUST BE A COMMON PROBLEM ON THESE VEHICLES (EQUINOX). I HAVE RELATIVES THAT ARE EXPERIENCING THE SAME PROBLEM WITH THEIR 2010''S. I NOTICED THE PROBLEM BECAUSE THE VEHICLE STARTED SOUNDING LOUD WHEN PARKED AND WHEN TAKING OFF NO SPEED, COMPARED TO WHEN I FIRST PURCHASED. I TAKE VERY GOOD CARE OF MY VEHICLE....REGULAR OIL CHANGES AND NO MAJOR WORK NEEDED DONE SINCE MY PURCHASE.
Feb 07, 2019
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT EXHAUST FUMES SEEPED INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SHULTS RESALE CENTER OF OLEAN (3004 W STATE ST, OLEAN, NY 14760 (716) 372-1400) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE DEALER REFERRED THE CONTACT ELSEWHERE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY ALSO COULD NOT FIND A FAILURE. THE MANUFACTURER SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO ANOTHER GM DEALER. THE CONTACT STATED THAT THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 103,294. *BF.*JB
Jan 17, 2019
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
HVAC BUTTONS BECAME INOP. THEREFORE, NO DEFROST. VERY DANGEROUS. NO HEAT. NO A/C. NO REAR DEFROST. BACKLIGHT BUTTONS YES ARE ILLUMINATED. I REPLACED TWO FUSES, NO CHANGE. I REPLACED THE HVAC BLOWER MOTOR RESISTER, NO CHANGE. NO DEFROST IS VERY DANGEROUS ON MY 2013 CHEVY EQUINOX LT 4 CYL 2.4L. THE BATTERY IS 10 MONTHS OLD. I DISCONNECTED THE ENTIRE BATTERY FOR 15 MINUTES. NO LUCK. YES THE ENTIRE RADIO WORKS FINE. AUDIO IS GOOD. HOWEVER, THE POPUP ON THE RADIO SCREEN WHICH REFLECTS THE FAN SPEED MOTOR CHANGES IS NOT SHOWING UP WHEN I ADJUST THE FAN SPEED.
Nov 18, 2018
STEERING,SERVICE BRAKES,ENGINE
1 complaint
ON OCT. 23, 2018, ENGINE LIGHT CAME ON IN THE MORNING. CALLED ONSTAR IN AFTERNOON FOR CODE;ONSTAR DID NOT PROVIDE CODE BUT SAID IT SHOULD BE SERVICED ASAP AND MADE APPOINTMENT AT NEARBY DEALERSHIP FOR NEXT MORNING. THAT EVENING WHEN BRAKING TO LEAVE A PARKING AREA, THE ENGINE COMPLETELY DIED/STALLED OUT. HAD CAR TOWED TO DEALER. DEALER REPLACED SOLENOID SENSOR.
Nov 13, 2018
UNKNOWN OR OTHER,ENGINE,VISIBILITY/WIPER
1 complaint
I KNOW THERE HAS BEEN A FEW RACALLS ON MY VEHICLE AND NEED TO KNOW HOW I CAN FIX THE RECALL S WITHOUT OUT OF POCKET EXPENSES
Oct 10, 2018
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR WOULD NOT START. CHARGED BATTERY UP CAR STARTED. INSIDE CONTROLS WOULD NOT WORK. SOMMERS DEALERSHIP CHARGED ME $800.00 TO PUT A BRAND NEW BLOWER MOTOR IN. BLOWER MOTOR STOPPED WORKING AND NOW SERVICE POWER STEERING LIGHT COMES ON.
Sep 22, 2018
EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS
1 complaint
A SEMI TIRE BOUNCED AND HIT THE FRONT OF MY CAR AND CRACKED MY GRILL. MY HAZARD LIGHTS POPPED ON, MY DOME LIGHTS CAME ON, AND SEATBELTS LOCKED UP AND CAR FILLED WITH SMOKE. IT TOOK ALL I HAD TO UNBUCKLE MY SEATBELT AND IT LOCKED UP. NO ONE WAS IN PASSENGERS SIDE AND THAT SEAT BELT LOCKED AS WELL. SERVICE AIRBAG WARNING LIGHT CAME ON AND STAYS ON AND STILL THE SMELL OF AIRBAGS IN THE CAR. NOW UNABLE TO BUCKLE UP, AND CANT REACH THE PEDALS BECAUSE MY SEAT WONT MOVE BECAUSE THE SEATBELT IS LOCKED. ON HIGHWAY, IN MOTION ABOUT 62 MPH
Jul 17, 2018
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I HAD MY VEHICLE OIL CHANGE ON APRIL 8, 2018 ,AS OF APRIL 30, 2018 THERE WAS NO OIL IN THE ENGINE NO OIL ON THE GROUND MY SENSOR INSIDE THE VEHICLE STATED I HAD OVER 50% OF OIL LEFT COULD NOT GET OVER 35 MPH THE CAR WAS SHAKING IMMENSELY AND RATTLING AS WELL WHEN YOU STARTED THE CAR IT SOUNDED LIKE IT WAS GOING TO EXPLODE. I COULD NOT GET ON THE HIGHWAY I HAD TO STAY IN THE BACK ROADS
May 05, 2018
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE ENGINE AND STABILITY WARNING INDICATORS ILLUMINATED. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS CARBON BUILD UP WITHIN THE AIR PORT AND EXHAUST MANIFOLD, AND A HIGHER GRADE OF FUEL WAS NEEDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-4115305233. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 114,000. *TT CONSUMER STATED THE SERVICE ENGINE LIGHT HAS COME ON APRIL20,21,23,28; MAY 3,4,13,17,26,27,31. EACH TIME IT WILL SHUT OFF ON OWN. SOMETIMES ENGINE WILL SPUTTER WHEN SHUTTING OFF AND AT NEXT START ENGINE LIGHT WILL COME ON, WAS TOLD TO USE HIGHER GRADE OF GAS. HAVE BEEN USING 93 SINCE MARCH 2018.
May 04, 2018
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I HAVE TAKEN MY CAR TO CHEVROLET MULTIPLE TIMES BECAUSE IT CUTS OUT WHEN IDLING AND SOMETIMES DRIVING. THE DEALERSHIP I PURCHASED IT FROM TOLD ME AROUND 40000 MILES THAT SOMETIMES 'YOU JUST GET A BAD APPLE.' THEY REPLACED MY MOTOR UNDER WARRANTY ABOUT 20,000 MILES AGO WITH A BRAND NEW MOTOR AND NOW MY CAR IS DOING THE EXACT SAME THING. I CONTACTED CUSTOMER CARE AT CHEVROLET AND THEY TOLD ME TO TAKE IT TO THE CLOSEST DEALER TO GET A DIAGNOSTIC TEST RUN AT MY EXPENSE BECAUSE MY WARRANTY IS OUT... MIND YOU I HAVE BEEN DEALING WITH THE SAME ISSUE SINCE I BOUGHT MY CAR... AND WHEN I CALLED THE DEALERSHIP, THEY TOLD ME THAT THEY COULDN'T SERVICE MY VEHICLE BECAUSE I DIDN'T HAVE THE WARRANTY WORK DONE AT THAT LOCATION. I CAN'T EVEN DRIVE MY CAR BECAUSE WE'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES AND I HAVE VERY SMALL CHILDREN. I CAN'T DRIVE ALL THE WAY BACK TO THE DEALERSHIP THAT REPLACED IT WHEN I AM THE ONE PAYING FOR THE DIAGNOSTIC EXAM ANYWAY....SO I KEEP GETTING CONFLICTING RESPONSES FROM CHEVY AND THEIR DEALERSHIPS. I HAVE GOTTEN THE RUN AROUND SINCE I BOUGHT MY CAR BRAND NEW OFF THE LOT. I JUST ALMOST HAVE IT PAID OFF AND CAN'T AFFORD FOR THEM TO KEEP SCREWING ME AROUND, NOR CAN I AFFORD A NEW CAR. MY CAR LOSES THE ENGINE BUT ALL BATTERY FUNCTIONS WORK. IT HAPPENS WHILE IDLING, DRIVING SLOWLY AND EVEN ON THE HIGHWAY! IT'S SO DANGEROUS AND MANY PEOPLE COMPLAIN ABOUT THE SAME ISSUES WITH THE SAME CAR IF RESEARCHED ONLINE.
Mar 09, 2018
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE CAR DIDN'T START AFTER PARKING FOR FOOD PICKUP, WE NOTICED THAT AFTER GETTING A BOOST, THE 'ENGINE LIGHT' WAS LIT, IT STAYED ON. THIS HAPPENED TWICE AGAIN, BUT WE USED OUR INSURANCE ROAD SIDE ASSISTANCE, AGAIN THE 'ENGINE LIGHT' REMAINED LIT. THIS HAS HAPPENED MULTIPLE TIMES, WHEREAS WE PURCHASED A BATTERY CHARGER. DURING DRIVE/ WAITING AT MULTIPLE RED LIGHTS, AND BACKING OUT OF PARKING SPACES, THE CAR STALLS- TO THE POINT WE PUT IT 'N', AFTER EXPERIENCING STALLS WHEN PLACED IN 'P'. THE OIL CAN BE LOW, BUT NO INDICATOR ON THE PANEL, BUT THE PANEL READS CHECK ELECTRICAL SYSTEM, SO WE TOOK IT TO A SHOP AND INFORMED IT WAS THE BATTERY, SEEKING ANOTHER OPINION, WE WERE TOLD IT WASN'T THE BATTERY, BUT ANOTHER PART OF THE ELECTRICAL SYSTEM. UPON TRYING TO HAVE THE CAR INSPECTED, WE WERE TURNED DOWN DUE TO THE 'ENGINE LIGHT'. WE WENT TO A REPUTABLE CAR PART DEALER, AND INFORMED IT WAS THE TIMING CHAIN, TIMING SENSOR, ALONG WITH (2) TWO OTHER CODES. THE BATTERY IS HID UNDER A HOUSING/ COVER, WHICH MADE IT HARD TO GET A BOOST, WHEN THE RECOMMENDED CHARGING PROCEDURE DIDN'T WORK. THIS IS VERY FRUSTRATING, AND RESEARCH LEADS US TO UNDERSTAND, THAT A COSTLY REPAIR IS AHEAD. PLUS, OUR RESEARCH OF THE EXPERIENCED PROBLEMS, SHOWS THAT THEY OCCURRED IN EARLIER MODELS. THE (2013)VEHICLE WAS PURCHASED FROM A NATIONAL CAR RENTAL AGENCY, NOV 2015, IS IT POSSIBLE THAT THIS VEHICLE WAS DEFECTIVE AT PURCHASE TIME, WITH UNRESOLVED ISSUES AS EARLIER MODELS? ADDITIONALLY, THE CAR HAS VEERED/ JERKED TO EITHER SIDE, FROM STOP TO GO, AND WHILE DRIVING, WITHOUT US TURNING THE WHEEL. THANK THE LORD THE LATTER, OCCURRED AT LOW SPEEDS, AND DRY PAVEMENT. THE 'WHEN DID THIS HAPPEN' DATE IS THE LATEST DATE, NOT THE ONLY DATE.
Nov 28, 2017
ELECTRICAL SYSTEM,TIRES,FORWARD COLLISION AVOIDANCE
1 complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY APPLIED, BUT THERE WAS NO VEHICLE OR OBJECT IN THE PATH OF THE SENSOR. THE COLLISION WARNING INDICATOR ILLUMINATED AND THE TIRE PRESSURE WARNING INDICATOR DID NOT DISPLAY THE CORRECT TIRE INFORMATION. THE VEHICLE WAS TAKEN TO MCHUGH CHRYSLER DODGE JEEP RAM (3420 MAPLE AVE, ZANESVILLE, OH), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Nov 17, 2017
VISIBILITY,EQUIPMENT
1 complaint
S10 APPROPRIATE HANDLING COPY OF A LETTER TO GENERAL MOTORS CHAIRMAN AND CHIEF EXECUTIVE OFFICER MARY T BARA EXPRESSING DISSATISFACTION WITH HIS CURRENT CHEVROLET VEHICLES. *LD THE CONSUMER STATED THE AIR CONDITIONER EVAPORATOR FAILED AT 54,356 MILES. THE VEHICLE WAS REPAIRED. *JS
Aug 02, 2017
SEAT BELTS,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
"TAMARA RECALL" I'M WRITING REGUARDING AN ACCIDENT THAT TOTALED OUT MY VEHICLE BUT NONE OF MY AIR BAGS DEPLOYED ? I HIT A DEER AT 75-80 MPH ON A HWY IT HIT MY DRIVERS SIDE HEADLIGHT AND CONTINUED UP OVER MY HOOD AND ACTUALLY DENTED PART OF MY PASSENGER SIDE FENDER I COULDN'T EVEN OPEN THE DOOR ALL THE WAY! NONE OF MY AIR BAGS WENT OFF. LUCKILY I HAD MY SEAT BELT ON WHICH SOMETHING IN THE SEAT BELT BLEW WHEN IT LOCKED ME IN PLACE DUE TO THE IMPACT OF THE DEER HITTING JUMPING OUT AT ME A WARNING POPPED UP ON MY DASH BELIEVE SAID "LOCKED" BUT ALL HAPPENED SO FAST , IT PUSHED & CRACKED JUST ABOUT EVERYTHING UNDER MY HOOD. I HAD SMOKE COMING FROM MY VEHICLE, FLUIDS ON THE GROUND NO FIRE THANKFULLY ! MY SUV WAS TOTALED AND MANY HAVE QUESTIONED ME ABOUT THE AIR BAGS. I'M NOW WONDERING THE SAME THING. WHY IN THE WORLD DID NONE OF THESE GO OFF ? IF I WOULDN'T HAVE HAD MY SEAT BELT ON WHO KNOWS WHAT WOULD HAVE HAPPENED WITH THE AIR BAGS NOT GOING OFF ! I'VE DONE RESEARCH I HAVEN'T SEEN ANY RECALLS, BUT I AM A LITTLE CONFUSED BY THIS!
Jun 06, 2017
SUSPENSION,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AND ATTEMPTING TO USE THE WINDSHIELD WIPERS, THEY FAILED TO FUNCTION. THE DEALER DIAGNOSED THAT THE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Feb 13, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING ON TURNPIKE AT ABOUT 75, STABILITY CONTROL MESSAGE CAN UP FOLLOWED BY REDUCED ENGINE POWER MESSAGE. CAR REDUCED SPEED VERY QUICKLY WHILE IN MODERATE TRAFFIC. MANAGED TO MOVE TO SHOULDER SAFELY, HOWEVER CAR WOULD NOT RESTART. POWERED OFF VEHICLE FOR A FEW MINUTES. WHEN TURNED BACK ON TO ATTEMPT RESTART, MESSAGES ARE GONE BUT LEFT CHECK ENGINE LIGHT. VEHICLE WOULD TURNOVER AND SPUTTER BUT WOULD NOT REMAIN RUNNING. *TR
Oct 24, 2016
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
AT ABOUT 95,000 MILES THE 2013 CHEVY EQUINOX'S ENGINE STARTED STALLING WHEN SLOWING DOWN TO STOP OR WHILE IDLING IN DRIVE/REVERSE. THINKING IT WAS AN ISSUE WITH THE GAS, THE GAS WAS RAN OUT OF THE VEHICLE AND NEW GAS WAS PUT IT; THIS DID NOT CORRECT THE ISSUE. CAR IS ABLE TO IDLE WITHOUT STALLING IF IN PARK OR NEUTRAL.
Sep 09, 2016
SEAT BELTS,SEATS
1 complaint
THE VEHICLE TREADING ON THE SEATBELT AND THE SEATS ARE DEFECTIVE. THE TREADING HAS COME OUT OF BOTH. THE REAR SEATS ARE HARDLY USED EXCEPT TRANSPORTING THE GRANDKIDS ON A OCCASSION.
Jul 25, 2016
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
FIRE STARTED WHILE CAR WAS SITTING IN DRIVEWAY. FIRE DEPARTMENT SAID IT WAS A ELECTRICAL FIRE THAT STARTED NEAR THE FUSE BOX. FIRE BURNED THROUGH FIREWALL AND CONTINUED UP THE CEILING CONSOLE. THIS CAR IS USUALLY PARKED IN MY GARAGE, WITH MY BEDROOM RIGHT ABOVE. FIRE STARTED AROUND 12:30AM.
Jul 17, 2016
ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER
1 complaint
IN THE NORMAL COURSE OF STREET DRIVING, "SERVICE AIRBAG" WITH SCREWDRIVER ICON APPEARS AND DISSAPEARS. MECHANICS CANNOT IDENTIFY PROBLEM. WHILE DRIVING IN THE RAIN, WIPERS STOPPED. MOTOR CONTINUED RUNNING. WINDSHIELD WIPERS TRANSMISSION BROKEN. DASHBOARD LIGHTS RANDOMLY DIM AND BRIGHTEN.
Apr 23, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE HAD MY CAR TO THE DEALER 4 TIMES FOR THE MIDDLE CONSOLE THAT CONTROLS THE HVAC, RADIO, CAMERA, ECT. THE RADIO WAS REPLACED ONCE. NOW, I HAVE A COMPLAINT WITH GM AND THEY TOLD THE DEALERSHIP, GIVE THE CAR BACK, THERE ISN'T ANYTHING WE CAN DO IF YOU CAN'T REPLICATE IT. THIS HAPPENS USUALLY WHEN I AM STARTING THE CAR, BUT HAPPENED WHILE I WAS ON THE PHONE DRIVING. THE CALL CAME BACK WHEN THE SYSTEM REBOOTED. THESE ISSUES BEGAN AROUND THE 18K MILES AND I AM AT 31K MILES NOW. IT HAPPENS NO LESS THAN TWICE BEFORE I TAKE IT INTO THE SHOP. I HAD IT IN THE SHOP ANOTHER TIME BECAUSE I PRESSED THE GAS PEDDLE AFTER A COMPLETE STOP AND DIDN'T GO ANYWHERE. THEN ALL OF A SUDDEN, I WAS AT 3000RPMS. THIS ISSUE BEGAN AT THE 31K MILES AND ONLY OCCURRED ONCE. AGAIN, THEY COULDN'T REPLICATE IT, SO THERE WAS NOTHING TO FIX. THE CAR IS STILL UNDER ORIGINAL FACTORY WARRANTY.
Nov 24, 2015
POWER TRAIN,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE PARKED ON A SLIGHT INCLINE, THE CONTACT'S VEHICLE ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Oct 13, 2015
SEATS
1 complaint
I WAS STRUCK FROM BEHIND (OTHER DRIVER EST. 35 MPH) I WAS SITTING STILL AT ZERO SPEED. DURING THIS REAR-END COLLISON THE DRIVER SEAT BACK SUPPORT AND HEAD REST BROKE. I ENDED UP IN THE BACK SEAT OF MY VEHICLE CAUSING BACK INJURIES. I AM QUESTIONING THE DURABILITY OF THE FRONT SEATS OF THIS VEHICLE.
Jun 07, 2015
AIR BAGS,SEAT BELTS
1 complaint
WAS DRIVING TO WORK AND A HERD OF DEER JUMPED OUT IN FRONT OF ME I HIT ONE NEAR THE FRONT PASSENGER SIDE AND MY SEAT BELT LOCKED UP AND A FUNNY SMELL CAME OVER THE INSIDE OF MY CAR. THE SERVICE AIR BAG LIGHT CAME ON AND HASN'T SHUT OFF MY 4WAYS TURNED ON AUTOMATICALLY BUT THE AIR BAGS DID NOT DEPLOY. I THINK THAT SINCE THIS CAR IS LESS THAN 2 YEARS OLD AND I PURCHASED IT TO MAKE ME FEEL SAFE THAT A FAULTY AIRBAG DEPLOYMENT IS RIDICULOUS AND I SHOULD BE ABLE TO TRADE THIS CAR IN. I DON'T FEEL SAFE DRIVING WITH A TIGHT SEAT BELT AND MY AIR BAG LIGHT ON. I CAN'T BELIEVE HOW MANY PEOPLE HAVE HAD ISSUES WITH THIS. THE MONEY I AM SPENDING TO BUY THIS CAR IS OUTRAGEOUS AS IT IS THEN FOR THIS TO HAPPEN AND IT NOT WORK THE WAY IT IS INTENDED TO I WOULD LIKE TO BE REIMBURSED IN SOME WAY. *TR
Apr 11, 2015
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
SECOND TIME MY THROTTLE SENSOR HAS FAILED DUE TO COLD TEMPERATURES. *TR
Feb 16, 2015
SERVICE BRAKES, HYDRAULIC
1 complaint
THE BRAKES FAILED TO STOP THE CAR ON A ROCKY OFF-ROAD MOUNTAIN PUBLIC ACCESS ROAD. THE ROAD CONSISTED OF A LOW GRADE INCLINE, AND THE ANTI-LOCK BRAKES FROZE AND CAUSED THE VEHICLE TO SKID AND THE BRAKES FROZE UP AND THE VEHICLE WAS GAINING MOMENTUM DANGEROUSLY FOR ABOUT 30 SECONDS UNTIL THE GRADE LEVELED. HOWEVER, I WAS FOUND MYSELF LOOKING FOR A PLACE TO RUN OFF THE ROAD TO STOP THE CAR BEFORE IT FINALLY STOPPED. I WAS LUCKY THERE WERE NO OTHER VEHICLES COMING TOWARD ME AROUND THE CURVES. I HAVE DRIVEN ROCKY MOUNTAIN ROADS MANY TIMES BEFORE, AND I ASSUMED THAT THIS VEHICLE WOULD BE SAFE TO DRIVE, BUT IT WAS NOT SUITABLE TO OFF-ROAD DRIVING. I WANT TO WARN OTHERS TO NOT TAKE THIS VEHICLE OFF ROAD, EVEN THOUGH IT LOOKS LIKE AND IS ASSUMED BY BUYERS AS A SAFE VEHICLE DRIVING IN ROCKY, OFF-ROAD CONDITIONS.
Oct 12, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
1ST OCCURRENCE - 7-22-14 -TRAVELING ON THE 8 WEST AT APPROXIMATELY 65 MPH THE "COLLISION AVOIDANCE" SYSTEM ACTIVATED, THE RED LIGHT ON THE DASH ACTIVATED AND IT DEACTIVATED THE CRUISE CONTROL, THERE WAS NOT A CAR WITHIN 200 YARDS. 2ND OCCURRENCE - 7-25-14 - TRAVELING EAST BOUND ON AERO DR. AT A SPEED OF 40 MPH, WITH NO CARS WITHIN 100 YARDS, THE COLLISION AVOIDANCE SYSTEM ACTIVATED, THE RED LIGHT ON THE DASH CAME ON AND IT FELT AS THOUGH THE BRAKES WERE ACTIVATED. 3RD OCCURRENCE - 7-28-14 - GOING TO WORK AT 6:00 AM TRAVELING NORTH BOUND ON MISSION VILLAGE DR. AT APPROXIMATELY 35 MPH, COLLISION AVOIDANCE ACTIVATED, RED LIGHT ON THE DASH & BRAKING, NO CARS WERE IN SIGHT AT THAT TIME. *JS
Jul 29, 2014
AIR BAGS,SEAT BELTS,STRUCTURE
1 complaint
I WAS DRIVING ON A 2 LANE ROAD WITH HEAVY WOODS ON EACH SIDE AND A DEER RAN OUT OF THE WOODS IN FRONT OF ME. I HIT THE DEER WITH THE FRONT OF MY EQUINOX. I IMMEDIATELY SMELLED THE FUMES FROM THE AIR BAG BUT DID NOT SEE WHERE THE AIR BAG DEPLOYED. ONSTAR CAME ON AND ASKED IF I WAS OK, THAT THEY WERE ADVISED MY AIR BAG HAD DEPLOYED. THE IN DASH SENSOR IN MY CAR ALSO ALERTED THAT THE AIR BAG HAD BEEN DEPLOYED. MY STEERING WHEEL APPEARED NORMAL, BUT A SMALL GAP AROUND THE AIR BAG COVER. IT APPEARS THAT MY AIR BAG HAD ATTEMPTED TO DEPLOY BUT THE BAG ITSELF DID NOT INFLATE. THE DAMAGE WAS FILLED ON INSURANCE AND GM WAS NOTIFIED OF THE INCIDENT DUE TO THE FACT THAT MY AIR BAG DID NOT FUNCTION CORRECTLY. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED TO HAVE THE AIR BAG & SENSORS REPLACED. GM DID OPEN A CLAIM WITH MY COMPLAINT AND SAID THAT IT WOULD BE 20 TO 30 DAYS FOR AN INVESTIGATION TO BE DONE. *JS
Jul 28, 2014
STRUCTURE,WHEELS,ENGINE
1 complaint
I PULLED INTO MY DRIVEWAY AND PUT THE CAR IN PARK. I NOTICED A SMALL PUFF OF WHITE SMOKE FROM THE HOOD IN ONE SPECIFIC PLACE. PRIOR TO THIS, THERE WAS NOT A CHECK ENGINE LIGHT, THERE WAS NOT A MESSGAE WARNING OF REDUCED ENGINE POWER. THE CAR WAS INSPECTED AT A CERTIFIED GM DEALERSHIP ON 4/16/2014. NOTHING WAS NOTED ON THE DIAGNOSTIC FORM TO FIX OR REPLACE. IT WAS COMPLETED AT THE DEARLERSHIP THAT WE PURCHASED THE CAR AT. I QUICKLY GOT OUT OF MY CAR AND BEGIN TO GET MY THREE YEAR OLD OUT OF HIS CARSEAT. I LOOKED AT THE HOOD AND THERE WAS SO MUCH BLACK SMOKE POURING OUT OF THE HOOD I COULD NOT SEE OUR SHED OR ANYTHING IN FRONT OF ME. I YELLED TO THE OTHER TWO CHILDREN (BOTH 6), TO GET OUT OF THEIR CARSEATS AND RUN INTO THE WOODS. I UNBUCKLED ONE CHILD AND THE OTHER CHILD SLIPPED OUT OF HER BUCKLE. THEY RAN TO A SAFE SPOT. I RAN INTO THE HOUSE CALLED 911 AND GOT OUR FIRE EXTINGUISHER. CAME OUTSUDE AND THERE WAS BLACK SMOKE FILLING THE SKY AND POURING OUT OF THE HOOD IN NUMEROUS PLACES. I USED THE FIRE EXTINGUISHER WHICH DID NOT HELP. I GOT THE GARDEN HOSE AND TRIED TO USE THAT, BUT WAS GETTING TOO DANGEROUS. SO I WAITED FOR THE FIRE DEPARTMENT TO ARRIVE. AT THIS TIME THERE WAS FLAMES COMING FROM THE BOTTOM AND TOP OF THE CAR AND THE CAR WAS MAKING LOUD CRACKING AND EXPLODING NOISES. THERE WAS SO MUCH SMOKE I COULD NOT SEE THE HOUSE WHICH WAS CLOSE BY. THE WINDOWS EXPLODED AND THE PASSANGER AIRBAG WENT OFF. THE THREE CHILDREN COUNTINUED TO BE 500 FEET INTO THE WOODS AND I FRANTICALLY WAS RUNNING AROUND (37 WEEK PREGNANT).THE SHED CAUGHT ON FIRE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE TWO FRONT TIRES WERE COMPLETLY MELTED AND RUINED OUR DRIVEWAY. *JS
May 19, 2014
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE APPROACHING A TRAFFIC SIGNAL THE ENGINE WENT TO A REDUCED POWER MODE (IDLE)....I HAD NO CONTROL OF THE CAR...COULD NOT MOVE....COULD NOT EVEN MOVE TO SIDE OF ROAD...BLOCKING TRAFFIC....CALLED ONSTAR CHEVY EMERG ROAD ASSIST...WHILE MAKING ARRANGEMENT FOR TOW HE ASKED FOR MILEAGE...I HAD TO TURN OFF THE ENGINE TO GET RID OF THE SCREEN WHICH SAID "REDUCED ENGINE POWER"....GAVEHIM THE MILEAGE...WHEN RESTARTING THE ENGINE THE ENGINE NOW IDLED NORMAL AND WHEN PU IN DRIVE , I COULD NOW MOVE THE CAR....CANCELED THE SERVICE...TOOK THE CAR TO THE DEALER NEXT AM...THEY DIAGNOSED THE TROUBLE TO BE A "BINDING THROTTLE BODY" IT WAS REPLACED...I AM APPREHENSIVE DRIVING THE CAR , ESPECIALLY ON I95 WITH TRUCKS AND CARS TRAVELING 70/80 MPH I COULD GET KILLED....... *TR
May 06, 2014
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
I HAVE TWO 2013 CHEVROLET EQUINOX LT AND BOTH HAVE THE SAME PROBLEM WITH THE RADIO AND CENTER A/C CONSOLE/HEATER/DEFROSTER. IF A USB DEVICE IS PLUGGED INTO THE RECEPTACLE IN THE CENTER CONSOLE AT TIMES THE RADIO AND CONSOLE STOP WORKING. THIS AFFECTS THE SAFETY OF THE VEHICLE BY DISABLING THE DEFROSTER CONTROL ALLOWING THE WINDOWS TO ICE UP (ESPECIALLY IN MICHIGAN). I HAVE ASKED THE DEALER AS TO WHY IT HAPPENS AND THEY HAD NO ANSWER. THE SYSTEM HAS ALWAYS REBOOTED FINE AFTER SHUTTING THE VEHICLE OFF FOR 5-10 MINUTES. AGAIN THIS HAS ONLY HAPPENED WHEN A USB DEVICE IS PLUGGED IN. IT IS MY ASSUMPTION THAT THERE IS A PROBLEM WITH THE BOOTING OF THE CENTER CONSOLE THEREFORE NOT ALLOWING THE DEVICES TO WORK. I HAVE SEARCHED THE INTERNET AND THERE ARE MANY COMPLAINTS FOR THE SAME ITEM. *TR
May 06, 2014
ELECTRICAL SYSTEM,VISIBILITY,VISIBILITY/WIPER
1 complaint
THIS IS AN OLD CHEVROLET EQUINOX RECALL THAT IS FROM THE 2010 MODEL AND IS HAPPENING TO MY 2013 AS WELL. THE RADIO CONTROLS AND A/C-DEFROST CONTROL'S ARE NOT WORKING AT ALL. "FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS AND WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, CONTROLS AND DISPLAYS" CHEVROLET IS TELLING ME THEY WILL NOT FIX IT BECAUSE THERE IS NO RECALL. EXTREMELY DISAPPOINTED IN CHEVROLET. REFERENCE TO: HTTP://WWW-ODI.NHTSA.DOT.GOV/RECALLS/RECALLRESULTS.CFM?START=1&SEARCHTYPE=QUICKSEARCH&RCL_ID=09V489000. *TR
Apr 02, 2014
VISIBILITY,BACK OVER PREVENTION
1 complaint
ON SEVERAL OCCASIONS THE FORWARD COLLISION AVOIDANCE SYSTEM HAS ENGAGED FOR NO EXPLICABLE REASON. WHEN THIS OCCURS THE BRAKES ARE AUTOMATICALLY APPLIED, NOT JAMMED ON, BUT IT DOES SLOW THE VEHICLE DOWN AND THE RED LIGHT STARTS FLASHING AND THE WARNING SENSOR GOES OFF, ETC IT CAN BE RATHER UNNERVING. THE REAR VIEW MIRRORS WHICH FACE DOWNWARD WHEN BACKING TO BE USED IN CONJUNCTION WITH THE REAR VIEW CAMERA DON'T ALWAYS RETURN TO PREVIOUS PRESET POSITION. *TR
Mar 31, 2014
AIR BAGS,STRUCTURE
1 complaint
I WAS HIT BY A CAR PULLING OUT OF A GAS STATION. HIT PRETTY HARD SIDE AIR BAGS DID NOT DEPLOY. *TR
Mar 13, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
THE LIGHTS IN THE INTERIOR OF MY CAR GO OUT INTERMITTENTLY. I HAVE BEEN DRIVING DOWN THE HIGHWAY GOING 70MPH AND WITHOUT WARNING THE CAR JUST DIED ON ME, I HAD TO HAVE SOMEONE PUSH ME OFF THE HIGHWAY BECAUSE THE CAR WOULD NOT START. I WAITED ABOUT 10 MINS AND IT STARTED UP AGAIN. THE COLLISION SENOR GOES OFF WHEN THERE IS NOTHING AROUND THE CAR AND BOGGS DOWN THE CAR WHILE DRIVING. I HAVE TAKEN IT TO 2 DIFFERENT SHOPS AND THEY CAN NOT GET THE PROBLEM TO DUPLICATE. THEY HAVE HAD MY CAR SINCE BEFORE THANKSGIVING AND GAVE IT BACK TO ME THE WEEK OF CHRISTIMAS. I DROVE IT AND HAD NO PROBLEMS UNTIL THAT FRIDAY ON MY WAY HOME FROM WORK CROSSING OVER A BUSY INTERSECTION THE COLLISION ALERT STARTED RINGING AND THE SENOR IS OFF AND THE CAR DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT STARTED RIGHT AWAY AND GET OUT OF THE INTERSECTION. I TOOK IT BACK TO THE SHOP AND THEY STILL CAN'T GET THE PROBLEM RESOLVED. I SAY THE GM OBVIOUSLY HAS ELECTRICAL ISSUES WITH THEIR CARS, BECAUSE READING OTHERS COMPLAINTS ABOUT THE SAME ISSUES. THIS IS A MAJOR SAFETY ISSUE! *TR
Jan 23, 2014
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
CPSC#I1360158A. 2013 CHEVROLET EQUINOX. CONSUMER STATED WHEN SHE PRESSED THE ACCELERATOR HER CAR REVERSED WHILE IT WAS STILL IN DRIVE. *LN THE CONSUMER STATED SHE IMMEDIATELY APPLIED THE BRAKE, ONCE THE VEHICLE WENT INTO REVERSE. THE CONSUMER STATED IT FELT AS THOUGH,THE VEHICLE WAS IN NEUTRAL ON A HILL. SHE MANAGED TO PUT THE VEHICLE IN PARK, THEN IN DRIVE AGAIN, AND ONCE SHE PRESSED THE ACCELERATOR, THE VEHICLE WENT FORWARD, WITHOUT INCIDENT. ALSO, WITHIN THE LAST SIX MONTHS, THE CONSUMER EXPERIENCED ELECTRICAL/COMPUTER RELATED PROBLEMS.
Jul 17, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
AS I WAS DRIVING THE DASH LIGHTS AND THE TOUCH SCREEN RADIO LIGHTS GO OUT. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. HAVE TALKED WITH OTHER EQUINOX OWNERS AND THE HAVE SAME PROBLEM. DEALER CAN NOT FIND ANY PROBLEMS. MAJOR CONCERN IS THAT ALL THE LIGHTING SYSTEMS TO INCLUDE HEADLIGHTS WILL GO OUT DURING NIGHT DRIVING. *TR
Jun 20, 2013
STRUCTURE,VISIBILITY/WIPER
1 complaint
THE EXTREME SLOPE OF THE WINDSHIELD AND EXTENSIVE DASHBOARD SURFACE TOP, COMBINED WITH MY SLOPED DRIVEWAY PRODUCES A SEVERE GLARE THAT REDUCES VISIBILITY TO THE POINT WHERE I AM FORCED TO INCH INTO MY GARAGE. THE GREY DASHBOARD BECOMES THE DOMINATE VISIBLE ELEMENT, REFLECTED ONTO THE WINDSHIELD IN A MANNER SIMILAR TO A HEADS UP DISPLAY. DAYLIGHT IS THE MOST CRITICAL TIMEFRAME. ADDING A BLACK CARPET DASHBOARD COVER REDUCED BUT DID NOT ELIMINATE THE PROBLEM. I WOULD EXPECT TALLER DRIVERS WOULD HAVE AN EVEN GREATER PROBLEM. DRIVING IN NORMAL LIGHTING CONDITIONS DOES NOT APPEAR TO BE AN ISSUE, HOWEVER THE TRANSITION INTO A LOW LEVEL LIGHTED AREA IS A REAL SAFETY CONCERN. THE VEHICLE HAS AUTOMATIC HEADLIGHTS, TURNING THEM ON OR OFF DID NOT HELP. *TR
Jun 04, 2013
Frequently Asked Questions
How many problems does the 2013 CHEVROLET Equinox have?
The 2013 CHEVROLET Equinox currently has 742 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2013 CHEVROLET Equinox?
The most common problems reported for the 2013 CHEVROLET Equinox are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2013 CHEVROLET Equinox problem data come from?
All problem and complaint data for the 2013 CHEVROLET Equinox comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CHEVROLET Equinox
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