2019 CHEVROLET Equinox Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
264
Complaints Reported
Complaints by Component
ENGINE
41 complaints
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the camshaft, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000.
Nov 18, 2025
2 nights ago, my engine light came on. I purchased a code reader today so see what may be wrong, and code P0299, popped up. I’ve reviewed and saw there’s no known recall on the issue but there’s a known Technical Service Bulletin (TSB). In a Facebook group I saw, it says that some people have replaced and code P0299 is still populating. I’m buying this vehicle and I have barely had 2 years now and wanted it to last.
Oct 04, 2025
Charge pipe/air intake hose came disconnected when driving causing reduced engine and idle problems. Car stalled multiple times at idle. Higher rpm’s cause hose to disconnect.
Oct 02, 2025
The contact owns a 2019 Chevrolet Equinox. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed; however, the engine revved continuously as if the vehicle was going to drive forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Aug 25, 2025
My car had been sitting for a week as we were off on vacation and when I came back the car would not start. Oil had been changed 1 week before that by Miller and Son. After towing it to Miller and Son Chevrolet (724-378-0542)we were told it was a timing chain issue and once they opened things up I was told the engine is ruined. The car only had 71,000 miles on it(I purchased it last year) We spoke to multiple mechanics who stated this was a common problem for this car and if the engine had failed while driving it could have caused a fire/accident. I have a [XXX] son and he very much could have been trapped in the car. If this is happening frequently as the mechanics have told me why has this not been recalled. I religiously had my oil changed as required. I tried calling GM (case #[XXX]) without much success. The dealer wants $9000 to put in a new engine which I need to get a loan to do but also my fear is will this happen again. I would appreciate you looking into this issue. Thank You. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 11, 2025
+ 36 more complaints for this component
SERVICE BRAKES
33 complaints
The vaccum pump for the braking system exploded in the cam shaft. Check system brake assist came up on the dash. The power brakes were non operational making it incredibly difficult to stop and increasing the distance by at least double. This is a 'known' issue with chevrolet but they have chosen NOT to issue a recall.
Nov 03, 2025
Break assist break vacuum pump
Aug 06, 2025
Vehicle Information: 2019 Chevrolet Equinox VIN: [XXX] Mileage: [Insert your current mileage] Engine: 1.5L Turbo ⸻ Complaint Summary: Sudden and complete loss of brake assist while driving. Brake pedal became extremely hard to press, making it difficult to stop the vehicle safely. A warning message appeared on the dashboard stating “Brake Assist”. This happened without warning and made braking unpredictable and dangerous. If I had been driving downhill or in the mountains, I could have easily lost control or crashed. I was lucky to be on a relatively flat road when it happened. I inspected the vacuum hose and brake fluid level — both were normal. After researching, I discovered this is a known issue in 2019 Equinox models with the 1.5L turbo engine, related to vacuum pump failure or loss of vacuum supply to the brake booster. There are service bulletins and limited coverage programs (N192268490 and N182202780), but my VIN does not show an open recall. I believe this is a serious safety defect that could affect many vehicles not yet covered by the recall or service campaigns. GM needs to expand the recall and properly warn drivers before someone gets killed. Please investigate this problem and hold GM accountable for fixing this safety-critical issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 05, 2025
I own a 2019 Chevy Equinox LT 1.5L and am experiencing the exact symptoms described in GM recall 18V576000. After 1–2 hours of driving, the rear brakes begin to drag, creating hesitation during takeoff. The issue resolves after the vehicle cools down. Both my mechanic and independent research confirm this is the same safety defect described in that recall, but my VIN is not included.
Jun 20, 2025
I was driving brake pedal went causing me to use emergency brake to stop. Took and got it diagnosed. The brake vacuum went out. The repair bill was $680 that have to pay tomorrow 6-19. I had someone in my car that I was transporting. This could end very card if I was an experienced CDL driver. My car 2019 Chevy Equinox only has 107,310 miles. I am so frustrated this is not on the recall list for the same problem other GM owners were having
Jun 19, 2025
+ 28 more complaints for this component
UNKNOWN OR OTHER
18 complaints
Transmission is slipping when I accelerate the car is only 5 years old
Oct 07, 2025
I was following my usual routine with my young child. I unlocked the vehicle, secured him in his car seat, then placed my bag (containing the key fob) inside the vehicle. I then closed the door and walked to the driver’s side to enter the car—as I do daily. However, when I reached for the door, every door was locked—including the trunk—and the vehicle would not respond to any button pressing, handle pulling, or proximity unlocking. My child was locked inside the car on a 92-degree day with no way for me to gain access. I immediately called emergency services. Both police and fire arrived quickly, but due to the design of the locking system and the placement of the lock buttons, they were unable to use their unlocking tools. Ultimately, they had no choice but to shatter a window to rescue my child, who had been trapped for 25 minutes in extreme heat. This malfunction could have led to serious injury or worse. I’m extremely shaken and concerned that this happened at all—especially considering I had the key fob in the vehicle and never manually locked the doors.
Jul 17, 2025
I have a leak somewhere inside the car. Every time it rains I have water under the cargo area, that I have to vacuum water out. ( where the spare tire is) I don't know where its coming in at. I don't feel like vehicles that cost as much as they do should have major problems like this and now because of this my moon roof no longer works. Thank you for your time
Jun 09, 2025
The radio volume changes up and down while driving making it very difficult to hear and concentrate on the road. I've called the dealer and been told to check for recalls and no recall exist for the radio.
Apr 04, 2024
My car is lunging forward when I stop at a traffic light once I let my foot off of the brake to step onto the gas pedal. My engine light happened to come on to coincide with this problem. I feel that this is unsafe.
May 04, 2023
+ 13 more complaints for this component
POWER TRAIN
16 complaints
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving approximately 20-30 MPH, the vehicle jerked and stalled, and the vehicle was nearly rear-ended. There was no warning light illuminated. The contact immediately made a turn into the nearby independent mechanic shop parking lot. The contact stated that the vehicle was able to restart; however, the failure recurred while the vehicle was being test-driven by the independent mechanic. The mechanic diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Jul 31, 2025
On Sunday, [XXX] (a very hot day in Michigan. My vehicle registered 100 degrees) I was driving on [XXX] about 70-73 mph when I got an alert that said (to the best of my recollection) TOO HOT - IDLE IMMEDIATELY! and there was a continuous high pitch beeping which I only heard after turning off the radio. I continued at highway speed for a good 2-3 miles to the next exit afraid at any minute my car would start smoking. I exited and had to stop at a red light before turning left into a Kroger plaza with a fuel station. When the light turned green I accelerated and a grinding sound came from my car. I pulled into the plaza and turned the car off but had to turn it back on in about a minute as it was too hot to sit in car without air conditioning. It started and idled just fine. I googled roadside service and got a nice fellow (on a SUNDAY!) and he arrived in about 40 minutes. He towed me 40 miles away to a recommended auto shop that on Monday told me it was my transmission cooler that was defective and that I needed a transmission shop for a new transmission. It was then towed another 20 minutes away where it stayed for 9 days. Cost: $6564.48 plus $150 for paying with a credit card so totaled $6714.48. My drive train warranty was only good to 60,000 miles/5 years and I have 76,000 miles on my car at the time. Was told the transmission cooler was defective so I asked to have the cooler part and I have it in my garage. I spent over $1000 at the dealership in the months of Feb/March/April 2025 as my car hit the 70,000 mile mark so I had them do all work required by the car manual. The transmission cooler is apparently not a part they check. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 05, 2025
Symptoms were poor gas mileage, highly rough idle (especially in DRIVE, while at a stop), lag in acceleration as well as delayed response to gas pedal depression, struggled take off from an incline while utilizing AC on high output. Diagnosed by a code reader with confirmation by a trusted mechanic that the transmission is malfunctioning. Mechanic indicates the need to seek a shop specializing in transmissions because this entails disassembly of drain pan and plug to find issue either with fluid seal or the start/stop assembly in relation to the transmission. Issues began approximately 6 months ago, as I have been trying to deduce the issue by process of elimination by way of services and mileage recommendation. All professional involved indicate that a Chevy at this mileage and age do not typically display concerns related to the transmission.
May 30, 2025
The contact owns a 2019 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an Advanced Auto Parts where a diagnostic test was performed and DTC U0101 and P12A6 were retrieved. The vehicle was then taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,533.
Apr 14, 2025
Vehicle is having "shift to park" issue. The vehicle is in park and will not turn off or start. This is a commonly known issue on other Chevy and GM vehicles, but GM has not acknowledged the problem or will not fix unless paid out of pocket.
Jun 03, 2024
+ 11 more complaints for this component
FUEL/PROPULSION SYSTEM
15 complaints
Drove car down street and the car wouldn’t accelerate. Had towed to mechanic who found the direct injection high pressure fuel pump snapped off. When removed from vehicle they found broken bolt in cylinder head and the steel fuel line from pump to injector rail leaking fuel.
Nov 20, 2025
I had an issue starting the vehicle. Once it started the check engine light was lit. I stopped at the nearest Autozone for a diagnostic check and the code P00C6 registered for Fuel Pump. I had the vehicle checked by a mechanic and he explained to me this vehicle has (2) fuel pumps. One in the fuel tank and one on the engine, which is considered a high pressure fuel pump. That is where the failure is and the pump requires special tools to install. It is something they can not do and recommend the vehicle go to the dealer. Thank you for taking time to read this & be well.
Oct 27, 2025
Fuel pump isn't pumping gas.
Mar 10, 2025
I have had my vehicle in for repair three times for an EVAP code. The first visit they found nothing wrong. The second visit they placed the EVAP canister. The third visit they said if the light comes on again it's a faulty part. The light is on again. Since the first occurence, I have noticed the some of the same issues that were reported for the 2020 Equinox fuel pump issues, e.g. hesitation, choking,
Oct 29, 2024
My car is leaking oil they can’t find leak I have oil In my drive way. I have oil leaking when I park my car on street or in parking lots too
Oct 16, 2023
+ 10 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
In FMVSS 138, it says that the tire pressure monitoring system will warn drivers of under inflated tires. My TPMS system failed on my MY19 Chevrolet Equinox around 49,000 miles and no longer warns me of underinflated tires for all four tires. To fix it I would have to pay out of pocket costs starting at $732, per the dealership, on a safety critical system that should not fail at 6 years/49,000 miles. There is no recall issued after a check of my VIN. Since 1974, the OEM has had a responsibility to provide a free remedy for safety defects and noncompliance. In 2015, the free remedy was changed from 10 years to 15 years by the FAST Act.
Dec 12, 2025
Vehicle experienced derating. Check engine light on. Called mobile repair service. 20 year mechanic. Replaced Pedal Sensor. Fail. Second visit replaced Throttle Body. Fail. He advised better to take it to a reputable shop. Did. Shop worked on it for 2 months and ended up replacing ECM. I finally had the unit towed to an Electrical Specialist in Longmont Colorado. They replaced Wiring loom between pedal sensor and car worked again. Drove car to Kansas and after about 300 miles, loud boom and messages on display. ECM engaged electric emergency brake hard at 79 MPH. WAS on cruise. At 20 mph car stopped messaging, and resumed normal operation. Pulled over, checked car. 50 miles from nearest city. cautiously drove about 20mph, then 30, then more until up to speed limit again. Worked fine 140 miles (needed a population center to get car fixed)) and it happened again. Limped car a few miles to repair in Salina, Kansas. ECM erased all miles, messages, etc. They could find nothing. my research showed the 2025 Equinox EV recall (We had replaced ECM and reprogrammed). I went to get car and risked driving, but without cruise. Warnings would come up, but car ran. No more emergency stops, but plenty of warnings. $3K in repairs and still problem. I believe current problem is electrical that Equinox is known for. The ECM/Reprogramming problem that activated the Brake is the issue here and previously reported by many. Extremely dangerous! Car has 50K miles. Was flawless driver until now. Note: Unit was Rebuilt Salvage. I bought at 1460 miles. Hit right rear, Replaced right rear sheet metal, Rear driveline on right side (Genuine GM parts), Replaced Hatch door. Inspected by state of Michigan. Reputable Rebuilder. Zero bad reviews. Hundreds of excellent reviews. P.S. Cannot take to Chevrolet - they universally refuse to work on car - not to even change oil.
Aug 31, 2025
I JUST PURCHASED A 2019 CHEVY EQUINOX PREMIER AND I FOUND WATER IN THE SPARE TIME WHEEL WELL. AFTER SOME INVESTIGATION, I FOUND THERE IS A WATER LEAK CAUSING WATER TO SPILL ON THE FUSE BOX LOCATED IN THE BACK PANEL ON THE DRIVER'S SIDE. THIS IS CERTAINLY A SAFETY ISSUE IF THE FUSE PANEL SHORTS OUT, ESPECIALLY IF IT HAPPENS WHILE DRIVING.
Nov 23, 2024
The contact owns a 2019 Chevrolet Equinox. The contact stated that while at a complete stop at a traffic light, the engine Auto START/STOP feature engaged, and the engine turned off; however, upon depressing the brake pedal to resume driving, the vehicle failed to respond, rolled backward, and nearly struck another vehicle. The contact depressed the brake pedal several times and the vehicle stopped. There was a message indicating a power brake assist failure displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was inspected, and the dealer confirmed that the vehicle was not designed with a button or switch to manually deactivate the engine Auto START/STOP system. The contact was charged a fee for the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.
Oct 04, 2024
While driving the car cuts completely off while driving. Everything blacks out. No lights will come on, not even the emergency lights. It starts back up in about 15 to 20 minutes, lights come back on. And it starts back up. This has happened at least 3 times, almost causing me to get hit because when it shuts off it want roll or do anything else
Aug 22, 2024
+ 7 more complaints for this component
SERVICE BRAKES, HYDRAULIC
6 complaints
The contact owned a 2019 Chevrolet Equinox. The contact stated that while driving at 25 MPH, when the vehicle in front stopped suddenly, the contact depressed the brake pedal, and the vehicle failed to respond as intended. The vehicle slowed down; however, it did not stop. The contact depressed the brake pedal twice, and the vehicle failed to respond and rear-ended the vehicle in front, where it came to a stop. The contact was unsure whether there was a warning light illuminated. All the air bags were deployed. A police report was filed. The contact sustained minor injuries that did not require medical attention. The vehicle was towed to an unknown location. The insurance company was notified, and the vehicle was declared a total loss. The contact related the failure to NHTSA Campaign Number: 19V704000 (SERVICE BRAKES, HYDRAULIC). However, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Dec 16, 2025
The contact owns a 2019 Chevrolet Equinox. The contact stated that while depressing the brake pedal, there was an abnormal grinding sound coming from the rear brakes. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the rear brake pads and rotors needed to be replaced. The contact completed the work himself. The contact recently took the vehicle the vehicle in for service at a dealer and was informed that the rear brakes and calipers would need to be replaced soon. The contact stated that the pads and rotors had been replaced approximately one year ago, and the vehicle was not driven daily. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V576000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.
Oct 27, 2025
Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. AAA towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to Chevy because the Brake Vacuum Pump has disintegrated despite my brakes, rotors, brake pads, fluids, etc all in brand new and phenomenal shape as well as a well maintenance’d vehicle which is proof this is a manufacturer issue, not my doing, nor is it “wear and tear”. The vehicle also smelled like fire which is another reason management at AAA and other local garages feel this is a safety issue beyond what they feel comfortable with. Chevy said that although they fixed many of my make and model for this same very DANGEROUS issue, nothing can be done because it doesn’t fit the vin. AAA advised me to reach out again explaining this is a danger on the road and needs fixed properly. Other garages will not feel comfortable fixing this issue knowing this recall by GM lists public litigation’s totaling millions of dollars worth of lawsuits for the SAME EXACT problem. I would appreciate urgent assistance on getting this extremely dangerous recall taken care of.
Aug 06, 2024
The contact owns a 2019 Chevrolet Equinox. The contact stated that while his daughter was driving 50 MPH, upon attempting to bring the vehicle to a complete stop, the brake pedal was firm, requiring excessive force to depress. The service brake warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Feb 07, 2024
The contact owns a 2019 Chevrolet Equinox. The contact stated while her daughter was attempting to drive from a complete stop, she depressed the brake pedal, but the brake pedal was firm. The contact stated that her daughter stood on the brake pedal and the brake responded as needed. The check engine warning light was illuminated. The contact stated that her daughter parked the vehicle because it was unsafe to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.
Aug 02, 2023
+ 1 more complaint for this component
SERVICE BRAKES,ENGINE
6 complaints
Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.
Mar 24, 2025
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the brake assists, and the check engine warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed oil valve. The vehicle was repaired. The contact was informed that when the check engine warning light illuminated, other warning lights would sometimes become illuminate. The contact stated that a day later, while driving at an undisclosed speed, the brakes were inoperable. The contact depressed the brake pedal and the contact noticed that the brake pedal was difficult to depress. The brake assists warning light illuminated and then disappeared. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 122,000.
Feb 08, 2024
I was at a stop light, the light turned green and I proceeded to lift my foot off of the break giving the vehicle a moment to autostart, I pressed the accelerator, and the car started to make a sputtering sound and tremble terribly. The vehicle's engine shut down in the middle of traffic, no warning lights appeared on my dash board. The power of the vehicle was still on. I placed the car in park, then I turned the power off. I tried to restart the vehicle this time the vehicle continued to shake and sputter but it did not move when I placed the gear in Drive. I had to be pushed put of the road by the Police and then towed to the dealer. The service engineer at the Chevy Dealership was able to start the engine and take it for a test drive, the vehicle also shut done on him but also left him with no ability to use the breaks. He was unable to stop. Thankfully no one was in front of him or behind him he was able to have the vehicle towed back to the service bay. I was told that the break vacuum pump disintegrated and went into the engine cam shaft. That caused the engine to completely shut down. I believe this is a safety issue as no sensor or engine codes ever displayed and the dealership took 2weeks to diagnose what was wrong because they were not getting any codes displayed on their diagnostic equipment. There was no way for me to know this break vacuum pump was failing to be able to proactively replace it to prevent this serious malfunction from occurring. I could have been seriously injured and cause a horrible accident as I was headed to the highway that morning. I would like to be contacted in regard to this.
Dec 25, 2023
2019 Equinox LT. 1.5 litre Vacuum pump clogged and exploded internally. Almost killed my wife and I when brakes failed. There appears to be TSB’s dating as far back as 2015. Chevy has been aware of this issue yet continued to produce vehicles with this defective and dangerous design. It sounds as if piston rings are prem The pump connects to and is powered by intake cam. Dumb. Micheal Bates dealership say I’m responsible for the parts and repairs, because is no warranty, which are about the car used repairs, all internal damage to engine.
Dec 09, 2023
The vacuum pump failed, which left me without power brakes while slowing down on an interstate exit ramp. There were no warnings or indications of failure in advance. The brakes were fine as I got on the interstate, then I became aware of the problem as I exited about 30 minutes later. I nearly rear-ended the car in front of me as we approached the stoplight. Without power brakes, much more force than usual was necessary to come to a stop safely. This is a very dangerous situation as elderly or physically disabled drivers may find it very challenging to apply enough force to come to a stop, especially when slowing down from 70+ MPH interstate speeds. Metal pieces broke off from the vacuum pump and caused damage to the cam shaft. While reviewing some YouTube videos on the topic, I discovered I'm not the only Equinox owner to experience this type of failure around 5x,xxx to 6x,xxx miles for the 2019 or similar model years. Here is the link to one representative video, and the comments indicate there are others who have experienced something similar... 2018 Chevy Equinox Vacuum Pump Catostrophic Failure! [XXX] Here's another: 2020 chevy equinox brake pedal really hard or no brakes fix [XXX] --F One more example: 2018 -2019 and up chevy equinox brake pedal Hard easy fix [XXX] Unfortunately, my vehicle was subsequently totaled in an unrelated accident, so it is unavailable for inspection. I believe public safety is at risk, however, so I have decided to submit this report anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 17, 2023
+ 1 more complaint for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Dec 13, 2024
Twice the vehicle has gone into limp mode (15 mph max) on busy highway in last month. Diesel particulate filter clogged both times. Currently has been in Chevy dealer shop for over two weeks. Emission system failure and dealer cannot figure out cause. They are currently replacing many parts and cannot assure us this problem will not reoccur. 47,000 miles. Maintenance has been better than recommended for oil changes and filters. Currently awaiting second repair invoice.
Aug 10, 2023
This vehicle has started to lose power was taken to firsteam Norfolk Va where purchased took for oil change and tire rotation also loss of engine power at speeds of 20-32 mph and 50-62 mph. Dealership at Norfolk Va sent to firstteam Hampton VA Chevrolet for diagnosis and came back no engine light and small misfire 3/4 sparkplugs needed changed 177.00. After plugs were changed still had misfire then they felt it was number 4 injector 500.00 but never did work. I took it to national shop for recommended injector and when plugs were pulled mechanic found no new plugs. Injector was replaced with gm part and still misfiring. Norfolk firstteam towed vehicle back to Hampton Va firstteam and they are now giving me the run around. They want a blank check to replace parts till they find the problem. Unexceptable to even ask. Service writer has been very disrespectful and hung up on national shop and myself. When asked questions regarding work done service writer would just talk over us and speak to us disrespectful and then hung up. We have requested service manager at Hampton firstteam Chevrolet contact us and we were told she would tell him later. I have contacted Aston Lewis Jr owner of all firstteam dealerships here in Va requesting help three times and still no response. We need this reported so someone can fix the misfire and power loss the dealership does not know how to fix. Car is under power train warranty . Any help would be nice.
Mar 29, 2023
I purchased the crossover 2019in or around Sept 2021 the engine light appeared, it was taken to Reedman Toll Chevy of Springfield and they replaced the mass air flow sensor or oxygen sensor. Sept 2022 the engine light appeared again they replaced the oxygen sensor, Dec 19,2022 the engine light appeared again the vehical was taken to Reedman were it remains and I am being told it's th orifice tube(PVC tube). They stated this part is not covered under warranty after research GM bulletin No.: 20-NA-047 states this part is in fact covered. Reedman states the coverage of the service is $2,000.00 I contacted GM warranty dept (Irene) case#9-8392615536 who stated the part is covered also. Reedman refuses to follow the order given under the bulletin and GM.
Dec 29, 2022
Purchased 2019 Sept 2021 engine light appeared fixed mass air flow by Reedman Chevy Sept 2022 engine reappears they fixed oxygen sensor Dec 19 2022 engine light reappears. Taken to Reedman 12/28/22 states orifice sensor or tube discover GM is aware of issue bullentin no.:20-NA-047 Reedman refused to honor repairs. States service will be $2,000.00 after contacting GM Protection Plan stated they give a $300 good will offer toward repair however the part is not covered under warranty(confused).
Dec 29, 2022
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE
6 complaints
The car was purchased February of 2019. The car has been stalling, car has shut completely down, and the car decrease speed sometimes while on the expressway which can be life-threatening. Not to mention that the radio freezes and the windows also gets stuck sometimes. It was reported to the car lot where the car was purchased as well as GM. the car was taken into Homewood Chevrolet where they stated that it was only a spark plug which is not true. I know that the car is having intermittent problems. They were suppose to an extensive check and I am positive that it was NOT done. There is an electrical and transit engine related issue that is not being addressed
Oct 31, 2021
same errors codes i received less than 30 days ago when my car stopped while driving. This past 7/2/2021 my car stopped while in the mist of making a right turn.
Jul 03, 2021
Automatic engine shutoff did not restart at a busy stop light. Car shut down. Had to tow my car to auto repair. Computer code error U0284,B2575. Engine Stalls. Fixed the problem and 10 days later, I am driving and the car stops in the middle of the road again. Diagnosis is the same reason that the computer is not communicating with the car to start the engine.
Jun 18, 2021
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL CHEMICAL ODOR INSIDE OF THE VEHICLE, COMING THROUGH THE AIR VENTS WHILE THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE WAS PRESENT AFTER THE AUTO FUEL SHUT OFF WAS ACTIVATED AND THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO PRESTON HOOD CHEVROLET LOCATED AT 212 SW HOLLYWOOD BLVD, FORT WALTON BEACH, FL (850) 664-7000, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 600.
May 14, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND RESTARTED AFTER FORTY MINUTES. AFTERWARDS, THE SPEED WOULD NOT EXCEED 5 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET OF HOMEWOOD (18033 HALSTED ST, HOMEWOOD, IL 60430, (708) 251-4692) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS BURNED OUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,938.
Jul 09, 2019
+ 1 more complaint for this component
AIR BAGS
5 complaints
On July 1, 2025 I was involved in an accident and none of my airbags deployed. Car was inspected by police, insurance company and General Motors who haven’t sent me the report yet. No warnings or symptoms appeared.
Jul 30, 2025
Component or System Failed: The airbag system failed to deploy during three separate accidents in 2024. The vehicle is still in my possession and available for inspection upon request. How Safety Was Put at Risk: The failure of the airbags to deploy during all three incidents increased the risk of injury to me and my passengers. While the seatbelts provided some protection, the lack of airbag deployment compromised the safety system and could have resulted in serious injuries in higher-severity impacts. Accident Details: 1.Accident #1 (July 2024): •Type: Side collision on the driver’s rear door. •Other Vehicle Speed: Estimated 30–40 mph. •Damage: Significant damage to the driver’s side rear door. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. 2.Accident #2 (March 2024): •Type: Sideswipe collision on the passenger front end. •My Vehicle’s Impact: Passenger side front wheel and body. •Damage: The front wheel was severely damaged. •Airbag Deployment: None. •Warnings or Errors: No warning lights or messages before or after the incident. Inspection Status: The issue has not yet been reproduced or confirmed by a Chevrolet dealership or independent service center. Insurance adjusters inspected the vehicle after each accident, but no specific investigation into the airbag system was performed. The manufacturer has not yet inspected the vehicle. Warning Lamps or Symptoms Prior to Failure: There were no warning lamps, messages, or other symptoms.
Jan 28, 2025
The contact owned a 2019 Chevrolet Equinox. The contact stated that while the daughter was driving approximately 55 MPH, the vehicle collided with a second vehicle and flipped over one and a half times. During the crash, the vehicle sustained front-end damage, and the bumper was partially separated from the vehicle but the front driver's air bag did not deploy. The driver sustained a head injury and was treated at the hospital. The occupant of the second vehicle sustained a shoulder injury but no further information was available. A police report was taken at the scene. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 75,000.
Jul 08, 2024
I was involved in a car accident where all of the side airbags deployed. On the drivers side just behind the arm rest the airbag that deployed caught on fire and burned all th way through my shirt, jeans and underwear leaving two large burns on my left side. Some areas are 3rd degree.
Jun 22, 2022
THE FRONT OF MY VEHICLE WAS IMPACTED BY HEAVY SNOW/SLUSH THROWN FROM A SNOWPLOW MOVING WESTBOUND ON A CITY STREET AT AN ESTIMATED SPEED OF 40 MPH. MY VEHICLE WAS MOVING EASTBOUND AT ABOUT 35 MPH. THE FRONT GRILL OF MY VEHICLE WAS DAMAGED AND THE FRONT BUMPER WAS PUSHED OUT OF PLACE. I THINK THE AIRBAG SHOULD HAVE DEPLOYED?
Jan 22, 2020
FUEL SYSTEM, GASOLINE
4 complaints
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact became aware of a fuel-like odor coming from the driver’s side of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the sealed seam had failed and the fuel tank needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.
Dec 11, 2025
The contact owns a 2019 Chevrolet Equinox. The contact stated that upon inspecting the vehicle, there was fuel leaking onto the driveway near the fuel tank. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 19V667000 (FUEL SYSTEM, GASOLINE). The manufacturer was not notified of the failure. The failure mileage was 229,000.
Feb 10, 2025
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving at various speeds, the vehicle stalled. The vehicle was able to be restarted. The contact stated the fuel system warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel system failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 138,000. The VIN was not available.
Jun 21, 2024
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at 65 MPH, he observed flames emanating from underneath the vehicle, prompting him to pull to the shoulder of the roadway. After a visual inspection of the vehicle, the contact observed that the fire originated in the fuel tank. Local emergency fire services arrived and were able to extinguish the flames. A police and fire report was filed, with no injuries reported. The check engine warning light was illuminated. The vehicle was towed to a tow yard, awaiting investigation by the manufacturer. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V667000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 93,000.
Jan 29, 2024
SEATS
4 complaints
In the 2019 equinox the power driver seat reclined completely on its own and will not sit back up. All other functions work on the seat.
Oct 29, 2025
Problem persists since 4/3/2025. While parked, the Driver’s Seat was leaned back. About 1 hour later, I couldn’t let it back up. Drove home slowly after 11p. Took to a Repair Shop next day to have the Driver’s Seat fixed. I paid for a Diagnostic & was told that the seat could not be repaired because GMC was no longer manufacturing the seat motor needed. The shop spoke to GMC & a Dealership. I called GMC the next day to complain & verify because car was only 2019 - parts are to be manufactured & made available for minimum of 10yrs! Over next 3 -6 months I spoke to numerous Customer Service employees & Supervisors. I was referred to a Certified Chevrolet Dealer, Dave Gil Chevrolet. I had to use a Large Wedge Pillow & Bed Pillow since the seat was flat back. My car was UNSAFE, difficult to drive & caused concern on whether the seat belts & Air Bags would work properly in the event of an accident or collision. The certified Dealership said that of the 3 motors in the seat, they could get the front one in 2weeks to 3months but not the motor for the rest of the seat. These are the part #’s unsure which is which: 1352-6511 & 1352-5388. I emailed & sent Certified Letter to GMC’s CEO. No response to my email but someone acknowledged my letter. All I ever wanted was my 2019 Equinox repaired properly. Note: Car payment, Insurance, Registration were still expected to be paid & they were by me. I was given a Customer Loyalty Certificate smaller than what I was quoted but not for a new Equinox, for a 2025 Trax which is much smaller! I was told my Equinox couldn’t be repaired, sizable bal due ( I had only purchased 2 yrs prior.) In June 2025 I was mailed a copy of the “California Repurchase Agreement” that GMC was adopting. ( see attached). I sent Certified Letters to that Dept but got no responses. I then escalated to the OH Attorney General’s Consumer Fraud Department & someone called me back. I shared the part #’s but several days have passed - no response. Con’tl
Oct 05, 2025
The front passenger seat warmer gets extremely hot. It feels like it is burning your skin within minutes of turning it on. It almost feels like sitting on a hot leather seat in the middle of summer with shorts on.
Jan 31, 2022
THE 2019 EQUINOX HAS A HEAD REST THAT PUSHES YOUR HEAD FORWARD AND DOWN MAKING IT DIFFICULT TO SEE THE ROAD.
Oct 23, 2019
SERVICE BRAKES, HYDRAULIC,ENGINE
4 complaints
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at a slow speed, the brake pedal was depressed, and the brake pedal was extremely hard and tight. No warning lights were illuminated. The contact was able to stop the vehicle because the vehicle was not being driven at a high speed. The vehicle was taken to the dealer where the failure was diagnosed as CAM shaft failure, timing chain, and vacuum pump failure. The contact was informed that the CAM shaft, timing chain, and vacuum pump needed to be replaced. The vehicle was repaired. In addition, the contact, who was an independent mechanic, stated that it was very important that the braking system operated independently. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 75,400.
Oct 08, 2025
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 40 MPH, the engine made an abnormal ticking sound. Additionally, the contact stated that while depressing the brake pedal, the brake pedal felt firm and failed to respond as needed. The contact stated that upon depressing the brake pedal two feet, the brake pedal travelled down as needed, causing the braking distance to be extended by 222 ft. approximately. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized and shredded to parts inside the engine. The mechanic determined that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that two unknown dealers and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 74,000.
Sep 16, 2024
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at 65 MPH, the "Service Brake Assist" message briefly flashed on the instrument panel. The vehicle then independently downshifted and decelerated to 30 MPH, with the brake pedal depressed to the floorboard. The contact was unable to stop the vehicle but was able to coast the vehicle to an independent mechanic. The contact was able to turn off the vehicle after the failure; however, the mechanic was unable to diagnose the vehicle. The vehicle was then towed to a dealer where a mechanic informed the contact that the vacuum pump had failed and sent debris through the camshaft. The contact was informed that the vacuum pump, timing chain, cam shaft, and pistons all needed to be replaced. The manufacturer was notified of the failure and the contact was given a reference number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.
May 24, 2024
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, she became aware that the brake pedal required excessive effort to bring the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. Later, the contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the vacuum pump, resulting in damage to the timing chain. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Apr 24, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
4 complaints
I was driving one day and my radio shut off, screen black and no sound. Came back on like it rebooted. Worked fine. The next day it did the same thing but only the screen went out but for longer this time. I work at a collision center and used our scanner to see what the problem might have been. It was giving a bunch of codes for radio and onstar. The next day it was perfectly fine. So I scanned it again just to see if the codes were still there. They weren't, but instead had 2 codes for brake control module in my engine and my transmission. My fan in the front has also been making slowing down and speeding up randomly.
Jun 20, 2025
LCD screen as part of the infotainment system blanks out then repeatedly restarts. This goes for the entire drive. The GPS is not picking up the correct temperature and reports in Celsius not Fahrenheit. I'm not able to use any of the infotainment features including not being able to use the phone feature. Also the radio volume increases and decreases on its own. All of this is very distracting as I drive.
Nov 16, 2023
The car has constantly been stalling. The engine light comes on and goes off. These lights has come back on. This has been a reoccurring issue since the car was purchased in 2019. I just got the battery fixed this tear from them saying it was the battery. GM keeps offering me $2500 dollars but saying if I take it I can’t take action against them. That further let’s me know that they know something is wrong with the car.
Sep 21, 2023
Outside mirrors keep changing position. Almost got into crash because suddenly could not see while merging. This issue has been ongoing and many people are discussing the same issue on an Equinox forum.
Aug 26, 2023
UNKNOWN OR OTHER,ENGINE
4 complaints
While driving, the vehicle went into Engine Power Reduced mode, check engine light went on, and the Brake Assist notification came on. I pulled over and turned off the vehicle; vehicle would not restart. Had the vehicle towed for diagnosis; told initial codes were timing issues. Vehicle has 83,000 miles and showed no evidence of any sort of failures - no warning lights, no brake issues, no hesitation, no unusual sounds, no rough idling or driving. Dealership stated the vacuum pump failed and broke apart into the camshaft and into the engine. Official diagnosis was new vacuum system and engine replacement for a cost of $14,000.
Jan 29, 2025
I've taken my car to the Springfield chevy dealership at 840 Baltimore Pike, Springfield, PA 19064 several time. The time the replaced mass airflow sensor had to be replaced or the oxygen sensor last year. I received a message from Onstar An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Which was the same message for berfore, Wayne the techn stated it the battery which is incorrect I informed him of the Onstar message and told him how the car would shut-off and wouldn't start. I had two battery test perform and was told the battery, starter and charging system all passed. He stated we have to change the battery as a starting point and work from there which is ridiculous. I stated if this is so why wasn't this mention in the Onstar Diagnostic Alert. My car was there for six hour and no one call I had to contact them around 4pm and they close at 4:30pm no customer service.
Sep 23, 2022
WHEN THE VEHICLE IS IN MOTION AN INTERMITTENT FOUL CHEMICAL TYPE ODOR EMITS INTO THE CAR THROUGH ALL OF THE A/C VENTS. I HAVE BEEN IN CONTACT WITH THE GENERAL MOTORS CUSTOMER ASSISTANCE, MY DEALERSHIP SERVICE DEPARTMENT AND THE BBB AUTOLINE WHOM ARE ALL AWARE THAT THERE IS A PROBLEM WITH THE VEHICLE STATED IN A TECHNICAL SERVICE BULLETIN AND IN A RECALL FOR THE ISSUE BUT GM STATES THERE IS NO REPAIR TO COMPLETELY ELIMINATE THE CONDITION AT THIS TIME. AFTER 4 SERVICE REPAIR ATTEMPTS AND A FINAL REPAIR ATTEMPT, THE PROBLEM IS STILL OCCURRING, IN WHICH GM, DEALERSHIP SERVICE DEPARTMENTS AND BBB AUTOLINE ARE AWARE AS WELL. THIS NAUSEATING ODOR IS A CHEMICAL TYPE POLLUTION EMITTING INTO THE VEHICLE CABIN THAT PRESENTS A HEALTH CONCERN AND SAFETY HAZARD FOR MYSELF AND ALL OTHER OCCUPANTS WHILE INSIDE THE VEHICLE. THE ODOR IS SO POTENT THAT IT ADVERSELY AFFECTS MY ABILITY TO SAFELY CONTROL THE VEHICLE WHILE IN MOTION. THE IMPURE AC IS NAUSEATING AND TAKES MY FOCUS OFF OF THE ROAD AND INTO AN IMMEDIATE PANIC TO FIND A WAY TO GET THE CONTAMINATED AIR OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. THIS PROBLEM/DEFECT WITH THE VEHICLE CREATES AN UNSAFE AND UNHEALTHY CONDITION. THE COMPONENT/PART CAUSING THE PROBLEM IS UNKNOWN BY ALL PARTIES. TSB: PIT2726. GM RECALL:N192271200. *TR
Jun 05, 2020
I HAVE A 2019 EQUINOX THAT I BOUGHT WITH ONLY 29 MILES WHEN PURCHASED 5/22/19. WITHIN THE SECOND WEEK OF DRIVING THE VEHICLE ON THE FREEWAY I HEARD A POPPING NOISE AND I THEN THE A MESSAGE CAME A CROSS THE SCREEN SAYING LISING POWER FROM THE ENGINE! I WAS SO SCARED ON THE FREEWAY ! I HAVE A NEW CAR, WHAT COULD BE THE PROBLEM! THE CAR REDUCED SPEED! I TOOK IT TO GEORGE MATICK CHEVROLET . MY CAR WAS IN THE SHOP FOR 2 DAYS AND THEY DISCOVERED IT WAS THE AIR TUBE HAD CAME OFF! MY CAR WAS RETURNED BACK TO ME AFTER SERVICE. 2 WEEKS LATER WHILE DRIVING TO INDIANAPOLIS THE TUBE POPPED 9FF AGAIN! I CALLED ON STAR THEY NAVIGATED ME TO THE NEAREST DEALERSHIP. THE DEALER CONNECTED THE TUBE BACK AND TOLD ME IT WAS OKAY TO DRIVE , AND SHOWED ME HOW TO RECONNECT THE TUBE IF IT CAME OFF AGAIN! THIS WAS SO SCARY TO BE ON THE HIGHWAY WITH A NEW CAR AND THINGS LIKE THIS IS HAPPENING! I NO LONGER WANTS THIS VEHICLE! I GET BACK TO MICHIGAN TAKES IT TO THE DEALERSHIP NOW THEY HAVE TO ORDER THE PART IT WILL TAKE A COUPLE OF DAYS TO GET THE PART IN. OK THE CAR IS FIXED AGAIN! 3 WEEKS LATER THE SAME PROBLEM AFTER A NEW TUBE WAS PLACED ON THE CAR 6/ 26 /19, THE CAR IS BACK AT THE DEALERSHIP SAME PROBLEM PLUS NOW THEY HAVE TO CHANGE THE THROTTLE! I FEEL LIKE I BOUGHT A NIGHTMARE!😡😭
Jun 27, 2019
EXTERIOR LIGHTING
4 complaints
Intellibeam feature is not dimming the lights when oncoming vehicles are present or there are vehicles in front of me. This has happened twice now in cold weather only (late November/early December) in Michigan. Also, they do not dim while driving when it's snowing. I have tried to disengage the feature using the button on the left stalk on the steering wheel but the button doesn't seem to turn the feature on or off. This issue could be affecting other drivers as the high beam lights are on as they pass or travel in front of me. Eventually the feature seems to work properly once the vehicle has been driven for 15-20 minutes.
Dec 02, 2024
Headlight aim is too high, blinding oncoming drivers. Dealer says that the headlight aim on this vehicle is not adjustable. When I am driving at night oncoming drivers are constantly flashing their lights at me, but my lights are on low beam.
Nov 10, 2023
AM BLINDED BY EXCESSIVE BRIGHTNESS OF BACKUP CAMERA DISPLAY AND CANNOT SEE RIGHT SIDE MIRROR AND CANNOT SEE PEDESTRIANS NEAR RIGHT SIDE OF VEHICLE DUE TO OVERLY BRIGHT BACKUP CAMERA WHICH HAS NO DIMMING FEATURE.
Apr 12, 2019
THE HID HEADLAMPS HAVE POOR OUTPUT BUT AT SAME TIME BLIND ON COMING DRIVERS WHILE DRIVING THIS IS A LT MODEL DROVE THE PREMIER MODEL THEY. HAVE A BETTER HEAD LAMP
Mar 07, 2019
VEHICLE SPEED CONTROL
4 complaints
See attached document for complaint
Apr 26, 2024
TL*THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT WHILE HIS WIFE WAS PULLING INTO A PARKING SPACE WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING AS A RESULT, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TURNERSVILLE AUTOMALL, 3400 NJ-42, TURNERSVILLE, NJ 08012, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AN OPEN A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Nov 20, 2020
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH OR HIGHER WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE VEHICLE SUDDENLY MADE A DINGING NOISE AND DECELERATED. THE CONTACT HAD TO WAIT APPROXIMATELY TWO MINUTES BEFORE THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,345.
Dec 13, 2019
WHILE TRAVELING ON INTERSTATE AT ADAPTIVE CRUISE CONTROL SET AT 72 A CHEVROLET TRAVERSE PASSED ON THE LEFT AT AVERY HIGH SPEED AS IT PASSED MY DRIVERS DOOR OUR EQUINOX IMMEDIATLEY APPLIED THE BRAKES AND RAPIDLY SLOWED TO 55MPH WHEN THE TRAVERSE HAD PASSED OUR EQUINOX RESUMED 72 MPH
Mar 19, 2019
STEERING
4 complaints
At steady highway speeds, after driving an extended period on straight sections of highway, the steering sticks; requires a tug to get the wheel to turn left or right. My car is NOT equipped with Lane Keeping Assistance. I usually first feel this nearly an hour into a trip to our daughter's house, 2 1/2 hrs. away. I took the car into the dealer at 21.6K miles and in eighteen miles they "could not duplicate" and said there were no TSB's or computer updates for the problem. Now at 73K miles, this problem persists. I have seen a couple of others post this exact issue about their 2018-and-newer Equinoxes, on Equinox forums/sites, also with no satisfaction from their dealers. This could be especially dangerous on wet/slick roads. Of course a dealer won't be able to reproduce it as they won't drive a car multiples miles on a straight road without turning the wheel, and then attempting to turn it.
Apr 24, 2024
I own a 2019 Chevy Equinox which has developed an issue with the steering, the same as occurred with earlier models. When driving straight for brief periods of time, the steering resists turning either direction to follow the road changes. The wheel is stiff and requires additional effort to adjust. I only have about 30K miles on my car. This is very uncomfortable and lacks for any feeling of security. This could cause a skid on icy and snowy roads that we have now. I see there is no recall for this but I am very concerned for my wife driving the car. This is now a regular occurrence and at any speed.
Feb 03, 2023
VEHICLE VIOLENTLY SWERVING WHILE DRIVING. HAVE MADE MULTIPLE COMPLAINTS TO GM, HAS BEEN SERVICED SEVEN TIMES FOR THIS SAME ISSUE. GM REFUSES TO REPAIR OR ACKNOWLEDGE PROBLEM. VEHICLE VIOLENTLY SWERVES OUT OF LANE INTO SHOULDER/ ONCOMING TRAFFIC. HAVE TO FIGHT STEERING TO GET IT BACK INTO LANE.
Nov 08, 2020
CAR STEERS ITSELF. STEERING WHEEL JERKS ITSELF TO LEFT OR RIGHT RANDOMLY WHILE DRIVING, USUALLY ENOUGH TO CAUSE MINOR CONTROL OF THE STEERING OF MY EQUINOX. THIS HAPPENS MORE OFTEN ON HIGHWAY AND HIGHER SPEED ROADS. WHEN GOING AROUND CURVES IN THE ROAD / HIGHWAY, VEHICLE WILL NOT STRAIGHTEN OUT WHEN OUT OF CURVE. THIS HAS CAUSED ME TO DRIVE OFF OF THE ROAD INTO GRAVEL SHOULDER AND NEARLY SIDESWIPE OTHER VEHICLES BOTH NEXT TO ME AND DRIVE INTO ONCOMING TRAFFIC. NO ACCIDENTS HAVE BEEN CAUSED AS OF YET, BUT MANY NEAR MISSES. THIS ISSUE HAS BEEN GOING ON SINCE SEPTEMBER. I MADE CHEVROLET AWARE OF THE ISSUE THROUGH A REPAIR ATTEMPT. IT HAS BEEN SERVICED THREE TIMES FOR THIS ISSUE AND I HAVE OPENED A CASE WITH THE BBB. CHEVROLET HAS NOT FIXED THE PROBLEM, REPLACED THE VEHICLE, OR ACKNOWLEDGED THE PROBLEM. I HAVE MADE IT CLEAR THROUGH EXTENSIVE CONVERSATIONS WITH THE GENERAL MOTORS BUSINESS RESOURCE CENTER THAT IS DEALING WITH MY BBB CASE THAT MY LIFE IS IN DANGER EVERY TIME I DRIVE THIS VEHICLE AND THEY SIMPLY DO NOT CARE. REGARDLESS OF MY THREE REPAIR ATTEMPTS FOR THE SAME ISSUE, NOBODY AT GM CARES ABOUT MY SAFETY. WHEN I BRING IT UP, I HAVE BEEN TOLD 'DON'T DRIVE IT IF YOU DON'T FEEL SAFE IN IT' AS IF I CAN SIMPLY WALK TO WORK, APPOINTMENTS, ETC. GENERAL MOTORS DOES NOT CARE ABOUT THE SAFETY AND SAFETY CONCERNS OF THEIR CUSTOMERS. IT HAS BEEN 129 DAYS SINCE I INITIALLY BROUGHT UP THIS SAFETY ISSUE AND GENERAL MOTORS IS DOING NOTHING ABOUT IT. THE VEHICLE IS STILL IN USE DAILY, STILL HAVING THE SAME ISSUE. DOCUMENTATION OF REPAIR ATTEMPTS AND BBB PAPERWORK AVAILABLE UPON REQUEST. *JS
Feb 26, 2020
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
I was stopped at a traffic light and the car just froze. All the dash lights started flashing, the brakes would not work. The car started moving slowly backing up traffic behind me. I barely made it to a parking lot off the road.
Oct 01, 2025
There was a recall back in 2019 for this same issue the charge air cooler is still disconnecting from the throttle body. I bought this car in 2021 supposedly the issue was fixed back in 2020 after the recall was issued. The same thing is happening. When I accelerate the air hose connecting to throttle body is disconnecting from and causing the engine warning of reduced engine power to show up. This is very concerning because when driving on the freeway with my family this is happening and this could get someone killed. The fixes back in 2020 are not up to standard or the replacement parts are faulty or the repair was not completed successfully. This has been happening since last year summer
Apr 16, 2023
Check engine lite want go off low acceleration and. reduce Engine power light came on today .Just got the car in March . Low engine power light came on was on eway and had to pull over . And someone almost hit my kids and I
Sep 25, 2022
VISIBILITY/WIPER
3 complaints
Driver side mirror changes position at start of vehicle for no reason. This makes for a very dangerous situation while driving as nitro has moved and is showing other than where it was set at.
Jun 19, 2025
I own TWO 2019 Chevy Equinoxes. BOTH vehicles have the exact same issue. The driver side(only) wiper blade leaves a smear with every pass, directly in the line-of-sight. I have replaced blades with many different manufacturers, to no avail. It cleans well for approximately 3 days of use, then immediately returns to the smear. It is a complete hazard. Dealer was notified. They replicated the issue. No 'solution' available. Chevy notified & report filed. This has to be a known problem. I cannot have THAT bad of luck to buy the only 2 Equinoxes with this issue.
Mar 25, 2022
TL* THE CONTACT LEASES A 2019 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER AND DRIVER SIDE WINDOWS AND SIDE VIEW MIRRORS HAD A SHADOW AND WHITE LINES THAT OBSTRUCTED THE VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OPEN ROAD CHEVROLET (2675 US-22, UNION, NJ 07083, (908) 686-2800) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING VENTS WERE CHROME AND WERE REFLECTING OFF THE MIRRORS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5169987780. THE MANUFACTURER ADVISED THE CONTACT TO WRAP THE AIR CONDITIONER VENTS IN A NON-REFLECTIVE MATERIAL. THE CONTACT STATED THAT THIS WAS A DESIGN FLAW AND HE SHOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 2,800. *DT*JB
Apr 18, 2019
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
To Whom It May Concern, I'm writing to formally report a critical failure of the Auto Start-Stop system in my 2019 Chevy Equinox that occurred today, resulting in a hazardous situation during rush hour traffic. While stopped in the northbound left turn lane of Route 202 at the intersection with Baltimore Pike, the vehicle’s Auto Start-Stop feature engaged as expected. However, upon releasing the brake to proceed, the engine failed to restart, and the vehicle remained completely inoperative — engine off, no power, and unresponsive to ignition attempts. This failure caused the vehicle to become stranded in a live intersection during heavy traffic, posing a serious safety risk not only to myself but also to other motorists. A Pennsylvania State Police officer arrived on the scene and assisted by pushing the vehicle across three active lanes of traffic while in neutral, performing a battery jump with a brand new battery of five months, and escorting me home to ensure I was safe. This situation was both dangerous and unacceptable, especially considering that the failure stemmed from a system designed for emissions/fuel efficiency, not safety. The Auto Start-Stop feature in this vehicle clearly introduces critical failure points without adequate redundancy or reliability, particularly in real-world driving conditions. Additionally, I contacted my local Chevrolet dealership and spoke directly with a technician in the service department. He confirmed that they have had multiple customers reporting similar failures with the Auto Start-Stop system. According to him, this is not an isolated incident, and in several cases, it has placed drivers in equal danger. I am formally requesting: An investigation into this incident, Information on any existing Technical Service Bulletins (TSBs) or recalls related to this failure, A full inspection of the vehicle at GM’s expense, And a report on what steps GM is taking to prevent similar failures from putting other drivers in harm’s way.
Apr 24, 2025
UNKNOWN Shift to park after pulling to into parking spot and coming to complete stop. Car would not register it was in park on the dash or the gear shift and kept prompting to “Shift To Park”. Check engine light, TC system light, TC light, and park assist light all popped on at once. Car would not turn off. Car had no power going to transmission upon tow. Car would still not turn off after tow. While E-brake was on and waiting for tow, car kept idling and would make a “clunk” noise and then the RPM would jump.
Apr 18, 2024
My 2019 Chevy Equinox with 30,000 miles will not start due to a "Shift to Park" error. This is a common issue with other models of Chevrolet in that same time frame 2017 - 2019 Malibu, Traverse, and Volt. The dealer wants to charge over $1500.00 for an issue that appears to be related to a failing sensor. The vehicle will turn on (power) but will not start. Once power is on, you can not shut off the power as it believes that the vehicle is in gear. This causes the battery to drain. This should be a recall by GM as this is a common issue that the manufacture chooses to ignore.
Jan 25, 2024
SEAT BELTS
3 complaints
The driver's side seat belt would only extend a few inches so I was not able to pull it across my body and latch it. Until this happened, there was no prior indication that the seat belt was about to fail. Fortunately, this happened at home so I was not stranded. Although the vehicle is a 2019 model year, it has barely been used and is in excellent, clean condition. I tried to free the mechanism myself, but was unable to do so. I ended up calling a mobile mechanic who also tried freeing up the mechanism and was unable to do so. The entire seat belt mechanism had to be replaced. I was very surprised that GM did not cover the cost of replacing this essential (and legally required) safety device, which I believe failed due to a manufacturing defect. (I have over 35 years experience as an automotive reliability/test engineer.) I have the original malfunctioning part in my possession if it is useful to your investigation. Thank you.
Oct 10, 2024
My wife drove her car to Arizona from Idaho in January 2024. I flew down from Idaho with my 6 year old grandson last week and when she picked us up from the airport, I attempted to buckle my grandson into the rear seats and found both seat belts, left and right rear to be broken and unusable. The seat belts would not retract at all when pulled out of the normal position. We had to buckle my grandson in the middle position since it was the only working rear belt. Prior to January 2024 we routinely used these seat belts to fasten two car seats in the back seat so I know that they were in good working condition prior to that time. It appears to me that there must be a defect in these belts since they both stopped working at the same time. We had it checked out at Friendly Auto Center in Mesa, Arizona and they said that the seat belt mechanisms both needed to be replaced.
Feb 08, 2024
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO LATCH SECURELY IN THE BUCKLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRADLEY CHEVROLET (711 N LAKE HAVASU AVE, LAKE HAVASU CITY, AZ 86403, (928) 855-0577), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 23,000.
Jun 22, 2020
ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
The same issue has occurred on my vehicle but the dealership is stating my vehicle is not covered even thought it states it has all the issues stated in this bulletin. N192271200 Charge Air Cooler Disconnect at Throttle Body. The car blows off the hose at the throttle body even after I replace the retainer clip myself. I am now having the dealership repair the hose and clip as it needs both they said. It obviously is a flaw in more vehicles than what they have disclosed. Very unfortunate they do not cover this for all owners in the same year as this series of vehicles.
Sep 09, 2024
The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.
Jan 04, 2022
I HAVE 33K MILES ON THE VEHICLE AND WHEN DRIVING THE CAR FEELS AS IF IT WANTS TO SHUT DOWN. A FEW RECENT DRIVES, ON CITY STREET, I'VE BEEN FEELING THE CAR STRUGGLING TO ACCELERATE CAUSING A JERKING FORWARD MOTION. ANOTHER ISSUE I HAVE IS I RECENTLY HAD TO PUT AIR IN MY RIGHT REAR TIRE, WHEN I PLUGGED MY TIRE INFLATOR IN THE ELECTRIC SOCKET AND TURNED THE POWER ON, THE CAR SOUNDED LIKE IT WAS STRUGGLING TO STAY ON AND THE ENGINE WAS BECOMING INCREASINGLY NOISIER. I PROCEEDED TO PUT AIR IN MY TIRE AND THE RIGHT BREAK LIGHT BEGAN FLASHING, ONLY THE RIGHT BRAKE LIGHT. I HAD USED MY TIRE INFLATOR IN THE PAST ON SAME VEHICLE ABOUT A YEAR AGO AND HAD ZERO ISSUES. I ALSO RECEIVED NOTIFICATION FROM ONSTAR TODAY, 5/13/20 THAT THE SYSTEM HAD DETECTED A FUEL EMISSIONS ISSUE AND THEN MY ENGINE LIGHT TURNED ON. *TR
May 13, 2020
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
3 complaints
While driving my 2019 Chevy Equinox it was acting to me to have a flat tire shaking weirdly in what felt like the front right tire. I was going around 72 mph down the freeway slowed to exit to the nearest station no issues there my speed was around 37 mph exiting off the freeway and SUDDENLY THE BREAK PEDAL WAS TO HARD TO PRESS I FOUND MYSELF WITH NO BREAKS the break pedal was EXTENDED OR? It wouldn’t press down at all and although I tried to pump them, I didn’t want to break anything and it felt like if I pushed down it would break something! So I wheeled it into the gas station and put it in park to stop. I called right away to the dealership I bought it at and had it towed from the station! I was lucky! I KNOW I WAS LUCKY! I MIGHT NOT HAVE BEEN!! This came without warning other than thinking I had a flat from the shaking! There was no light or other symptoms to alert me! IMAGINE SUDDENLY THE CAR IS SHAKING AND YOU HAVE NO BREAKS!?! THE CAUSE I WAS TOLD IS A FAULTY BOOSTER! IF YOU CANT GUARANTEE THE BREAKS WHY SELL THE CAR! ITS A VITAL ASPECT OF SAFETY! NOW IM TERRIFIED! THIS IS NOT OKAY! ALL I GET IS EXCUSES AND RUNAROUNDS ABOUT IT! BE AWARE THESE CARS HAVE ISSUES! HOW CAN A CONSUMER FEEL SAFE DRIVING A VEHICLE NOT KNOWING IF THE BREAKS WILL WORK OR NOT?! The shaking was my warning I say looking back but NOT AN ACCEPTABLE ONE! I think it’s what SAVED MY LIFE AND THOSE OF MY CHILDREN! Only the shaking!!!!!!!!!!!!! NOT OKAY GMC NOT AT ALL!!!!!
Mar 15, 2024
What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.
Jan 11, 2022
Have been stranded 4 times this summer. When car is parked it has locked in parking and will not shift out of park. Even though the parking brake is released, the car will not shift. After leaving it sitting several hours or overnight, it will start and shift again.
Aug 16, 2021
POWER TRAIN,ENGINE
3 complaints
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 60 MPH for approximately a mile, the Engine Power Reduced message was displayed. The vehicle lost motive power, and the check engine warning light was illuminated. The contact spoke with an independent mechanic, who informed the contact that the vehicle needed to be diagnosed. The contact continued to drive, and the engine power reduced message was displayed, and the check engine warning light illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The dealer contacted the manufacturer for additional guidance. The dealer later informed her that the vehicle needed two computer program updates. The vehicle was repaired, but the failure recurred. While driving at unknown speeds, the vehicle decelerated. The reduce engine power message was displayed. The vehicle was taken back to the same local dealer, where it was diagnosed that the air conditioner caused the failure, the charge air cooler was freezing, and the turbo and shutter system needed to be cleaned. The vehicle was repaired, but the failure persisted. While driving at highway speeds, the reduced engine power message was displayed. The check engine warning light was illuminated. The vehicle was taken to another local dealer, Michael Bates Chevrolet Inc. (23755 Allen Rd., Woodhaven, MI 48183, (734) 365-6790), where it was diagnosed that there was zero pressure in the turbocharger. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The failure mileage was approximately 78,000.
Feb 15, 2024
CAR WOULD START BUCKING, STUTTERING AND JERKING. THIS OCCURRED THREE TIMES. A/C COMPRESSOR FROZE, HAD TO BE REBUILT. ALMOST GOT REAR ENDED TWICE. THE DEALER COULD FIND NO PROBLEM ON THE LAST TWO TIMES. THIS HAPPENED ON CITY STREETS WHILE IN MOTION AND FROM A STOP.
Aug 30, 2019
BOUGHT EQUINOX WITH 9 MILES O IT ON MONDAY 05/27/2019 AND ON FRIDAY 5/31/2019 ON THE WAY HOME FROM GOING TO DINNER, WITH ONLY 213 MILES ON THE VEHICLE, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE POWER IS REDUCED WARNING LIGHT CAME ON. LOOKED UP THE ERROR CODE ON LINE, BECAUSE THE OWNER'S MANUAL IS NOT THAT EASY. CODE DISPLAYED COULD SHUT ENGINE OFF AT ANY TIME TO PREVENT FURTHER DAMAGE. THANK GOD WE WERE A 2 MILES FROM HOME.
May 31, 2019
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormally loud sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 12 MPH. No warning light was illuminated. The vehicle was taken to the nearest mechanic, which was a Toyota dealer. The vehicle was diagnosed with a failed throttle body and a failed air cooler outlet tube. The contact was informed that the throttle body and the air outlet tube needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 52,827.
Oct 14, 2025
The contact called on behalf of the owner of a 2019 Chevrolet Equinox. The contact stated that there was coolant leaking from the engine compartment. The vehicle was driven to the contact and to a local mechanic who diagnosed that the coolant expansion tank recovery hose had failed causing engine coolant to leak from the hose onto the PCM. The contact stated that the hose needed to be replaced. The vehicle was not repaired. The contact was concerned that due to the location on the hose the failure would reoccur once the hose was replaced. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 49,549.
May 09, 2025
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
The contact owns a 2019 Chevrolet Equinox. The contact stated that the vehicle was experiencing an unintended opening and closing of the sunroof. The contact stated that the sunroof was opening and closing independently while driving and while the vehicle was parked and turned off with no keys nearby. The vehicle was taken to the dealer; however, the failure could not be replicated. The dealer contacted the manufacturer and was instructed on how to correct the failure. The dealer followed the manufacturer's instructions; however, the failure persisted. The vehicle remained at the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 57,500.
Oct 04, 2024
The contact owns a 2019 Chevrolet Equinox. The contact stated that both side view mirrors would not retain the adjusted settings upon start of the vehicle. The contact stated that the failure obstructed his vison while driving at various speeds. A local dealer was initially notified of the issue; but could not diagnose the failure. The manufacturer was then notified of the failure and referred him to another dealer. The vehicle was taken to White-Allen Chevrolet (442 N Main St, Dayton, OH 45405) on two separate occasions where both the actuator and the driver side arm rest switch were replaced; however, the failure persisted. The vehicle was not repaired. The failure mileage was approximately 40,000.
Mar 17, 2023
TIRES
2 complaints
When driving and attempting to apply pressure to my brakes, there is no digital response for my wheels stopping/catching. My brakes are not giving a complete response when applying pressure. Also, the tire service monitoring system is not working properly. It only shows dashes. My tire information is as follows: Michelin Premier [XXX] TPCSPEC1467MS MAX LOAD 850 kg (1874 LBS) MAX PRESS300 kPa (44 PSI) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 01, 2024
My P225/60R18 two front tires are peeling in-between threads and my threads are very low compared to rear tires. I have 23,059 on the tires.
May 26, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
i was traveling on cruise control at 60 mph when i clicked down to 55 mph at speed change. a couple minutes later the brakes slammed on hard enough to have the front wheels chirping i dont know if rear brakes came on but i went from 55 down to under 30 in a hard panic braking. this threw my wife up aganist her seat belt since she has had a stroke her resistanse to the hard slow down was low. i stepped on the gas and the brakes released i cant remember if i re engaged the cruise control or if it never disingaged. the other thing that happened was the warning about not using the info display while driving came up this only happens now and than when you start the car. so i suspect i had a momentary power lose in that circuit and what ever else is tied in to the info center im retired but i worked in mechanical engr all my life so i have some knowledge of systems
Aug 03, 2021
THE ELECTRONIC SPEED CONTROL SUDDENLY STOPPED WORKING AND NO LONGER FUNCTIONS. THE AUTOMATIC STOP FEATURE CAUSES THE VEHICLE TO LURCH FORWARD SUDDENLY WHEN YOU PRESS THE GAS PEDDLE FOLLOWING A STOP. THE DYNAMIC BRAKING SUDDENLY ENGAGES WHILE DRIVING AT HIGHWAY SPEEDS ON THE INTERSTATE AND THERE ARE NO OTHER VEHICLES OR OBSTRUCTIONS IN THE AREA.
Jan 25, 2020
WHEELS
2 complaints
THE ENTIRE AXLE CAME OFF UPON HITTING A CURVE. THE TIRE DID NOT POP BUT THE ENTIRE WHEEL CAME OFF. THE INSURANCE COMPANY IS HUNTING FOR REFURBISHED PARTS TO PUT ON THE CAR.
Apr 08, 2021
WE WERE TOLD OUR TIRES ARE BAD AND NEED REPLACING. WE HAVE LEASED THIS CAR FOR 2 YEARS WITH ONLY 31,140 ON THE TIRES. THIS IS OUR 4TH EQUINOX THAT WE HAVE LEASED AND HAVE NEVER HAD TO REPLACE THE TIRES BEFORE WE RETURNED OUR CARS ON OUR 3 YEAR LEASES. WE ARE VERY DISAPPOINTED.
Apr 01, 2021
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
VEHICLE LOST ALL POWER WHILE PULLING INTO A 4 WAY MAIN ROAD. VEHICLE EMERGENCY LIGHTS/FLASHERS DID NOT WORK. COMPLETE ELECTRICAL FAILURE. CAR WAS STALLED IN ACTIVE TRAFFIC LANE DURING NIGHT TIME HOURS. VEHICLE WAS TOWED INTO DEALER FOR FULL DIAGNOSTIC REVIEW- NO ISSUE WAS FOUND WITH VEHICLE, ALTHOUGH SEVERAL EEC TEST CODES WERE DETECTED- P0627, P0629, P01400, U18A2, U1524 AND U18B4+71- MOST CODES HAVING TO DO WITH FUEL PUMP/EMISSION ISSUES. OWNER OF VEHICLE CONSIDERS THIS A SERIOUS ISSUE AS CAR STALLED AT NIGHT, IN A HEAVY TRAFFIC AREA WITH NO LIGHTING OR EMERGENCY FLASHERS WORKING TO PROVIDE PROTECTION FROM ON-COMING TRAFFIC. EMERGENCY PERSONNEL WERE CALLED TO ASSIST.
Jan 07, 2020
THE VECHICLE'S ENGINE SHUTS OFF WHILE STOPPED FOR A VERY SHORT TIME ON ROADS IN TRAFFIC. IT CAN BE A MAJOR HIGHWAY, OR INTERSTATE AND EVEN NEIGHBORHOOD ROADS. IT CAN BE HAZARDOUS AS THE VEHICLE TAKES A MINUTE TO START BACK UP AND GET GOING. I HAD NO IDEA THIS FEATURE EVEN EXISTED, BEFORE I EXPERIENCED IT AFTER PURCHASING. I AM ALSO EXPERIENCING PROBLEMS WITH THE TAILGATE/TRUNK LOCKING. I LOCK THE VEHICLE, AND ALL DOORS LOCK EXCEPT THE TRUNK. I HAVE ONLY HAD THE VEHICLE SINCE DEC 31,2018 AND AM VERY SURPRISED TO BE EXPERIENCING THESE ISSUES SO SOON.
Feb 07, 2019
VEHICLE SPEED CONTROL,ENGINE
2 complaints
WHILE ON VACATION TRAVELING ON 81S IN VA & DOING 70 MPH ON THE 3-LANE HWY., WITHOUT A WARNING A POWER REDUCTION MESSAGE APPEARED ON THE DASH; THEN THE CHECK ENGINE LIGHT CAME ON. OUR VEHICLE WENT FROM 70 MPH (POSTED SPEED) TO 40 MPH. IN A MATTER OF SECONDS. WE HAD A TRACTOR TRAILER PUSHING US & A CAR PASSING US ON THE LEFT. HAD IT NOT BEEN FOR THE FAST REACTIONS OF MY HUSBAND AND HELP FROM THE MAN ABOVE, WE WOULD NOW BE 6' UNDER. AFTER SHAKING & GAINING OUR WITS, WE CONSULTED THE VEHICLE HANDBOOK TO CHECK ON A POSSIBLE REASON FOR THE POWER REDUCTION & HOW TO PROCEED. THIS ACCIDENT WOULD HAVE BEEN LOGGED AS DRIVER ERROR, WHEN ACTUALLY IT WAS VEHICLE MALFUNCTION. WE LEFT THE VEHICLE IN VA AT A CHEV DEALERSHIP ON MONDAY & THEY ADVISE IT WOULD BE 4 DAYS UNTIL THEY COULD WORK ON THE UNIT. WE AGREED TO PICK IT UP FRIDAY ON OUR RETURN TRIP TO PA. THE DEALERSHIP CALLED THURS. MORNING TO ADVISE IT WAS READY. WE HAD TO REQUEST PAPERWORK SHOWING THAT IT WAS WORKED ON & THAT THEY FOUND NO ISSUES WITH IT, BUT THAT THE CHECK ENGINE LIGHT WENT OUT. UPON ARRIVING HOME, WE TOOK THE UNIT TO OUR LOCAL DEALERSHIP AND WHILE THE UNIT DID NOT REGISTER A CODE IN THE COMPUTER A MECHANIC DID FIND---5242 VEHICLE HAS A U0100 LOST COMMUNICATION WITH THE ECU--CHECKED COMMUNICATION WITH THE PCM, TCM & BCM---NO POOR CONNECTIONS FOUND AT THIS TIME. THE DEALERSHIP DROVE THE VEHICLE FOR TWO WEEKS, BUT COULD NOT DUPLICATE THE ISSUE. IT IS WITH MUCH TREPIDATION THAT WE MUST NOW DRIVE THIS VEHICLE FOR 3 YRS. UNTIL OUR LEASE IS UP AND WILL NOT BE ABLE TO ALLOW PASSENGERS IN IT FOR FEAR OF THIS HAPPENING AGAIN AND TAKING THEIR LIVES TOO. WE HAVE READ FIVE REASONS FOR THE 2019 EQUINOX TO EXPERIENCE A POWER REDUCTION, BUT NONE OF THEM FIT WHAT WE EXPERIENCED. WE WOULD LIKE TO SUGGEST FURTHER TESTING & INVESTIGATION INTO THIS MATTER. OUR UNIT HAD 4,785 MILES ON IT WHEN THIS INCIDENT HAPPENED.
Jul 15, 2019
TRAVELING SOUTH ON 81 IN THE FAR RIGHT LANE, A TRIPLE LANE HIGHWAY. WITH HEAVY MORNING WORK TRAFFIC GOING 70 MPH WITH AN 18-WHEELER PUSHING OUR VEHICLE & A CAR PASSING US ON THE LEFT, OUR 2019 EQUINOX DROPPED TO 40 MPH AND A POWER REDUCTION MESSAGE APPEARED ON THE DASH. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME THE SPEED DROPPED DOWN 30 MPH. IT WAS BY THE GRACE OF GOD THAT THE 18-WHEELER MISSED OUR VEHICLE AND WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD. MY HUSBAND PUT THE ENGINE IN PARK AND REVVED THE ENGINE CHECKING TO SEE IF THE VEHICLE WOULD TAKE FUEL. THE POWER REDUCTION LIGHT CLEARED OFF THE SCREEN, BUT THE CHECK ENGINE LIGHT STAYED ON. WE SLOWLY TRAVELED TO A GAS/COMFORT AREA (IN WOODSTOCK, VA) AND READ OUR VEHICLE HANDBOOK FOR POSSIBLE REASONS OF POWER REDUCTION---THERE WERE QUITE A FEW, BUT NONE THAT WE COULD RELATE TO. WE STAYED OVER NIGHT AT A MOTEL AND MONDAY (6/3/19) TOOK OUR VEHICLE TO THE LOCAL CHEVROLET DEALERSHIP. AFTER BEING TOLD THEY COULDN'T WORK ON OUR VEHICLE UNTIL THURSDAY, WE HAD TO CONTINUE OUR TRIP IN A RENTAL UNIT. WE WERE CONTACTED BY THE DEALERSHIP ON THURSDAY (6/6/19) THAT OUR VEHICLE WAS READY FOR PICKUP. THE UNIT THREW NO CODES, BUT THE CHECK ENGINE LIGHT DID GO OUT AFTER THEIR DIAGNOSTIC CHECK. WE ARRANGED TO PICK UP OUR VEHICLE FRIDAY MORNING AND DROVE IT HOME WITH MUCH TREPIDATION. THE UNIT WAS TAKEN TO OUR LOCAL CHEVROLET DEALERSHIP, WHERE IT WAS PURCHASED AND THEY HAVE BEEN DRIVING IT TO MAKE THE SAME MECHANICAL DEFECT OCCUR; BUT TO NO AVAIL. TO FACE DEATH ONCE AND SURVIVE, DOES NOT MAKE ONE COMFORTABLE TO DRIVE THE SAME VEHICLE. HAD WE DIED AFTER BEING HIT BY THE 18-WHEELER, THE FAULT WOULD HAVE GONE TO DRIVER'S ERROR AS ONE READS IN MANY ACCIDENTS IN THE NEWS.
Jun 21, 2019
STEERING,SERVICE BRAKES,ENGINE
1 complaint
My vacuum pump failed on this vehicle. Causing my brakes to lock and a crash to almost happen
Jul 19, 2025
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Mar 11, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
I was driving down the road and my engine stopped. It stopped so suddenly that I did not have time to get out of the road and my safety was put at risk. When I took it to a certified Chevrolet dealership, they told me that the vacuum pump failure caused extensive damage to the motor and I needed to have my entire motor replaced. When I asked them what I could have done to prevent such catastrophic failure, they stated that there was nothing to prevent it. I did not have any warning on my dash at the time of the incident. This was at least the 2nd vacuum pump failure on this vehicle since I've owned it. I got it replaced at a certified Chevrolet dealership in 05/2022 when my brakes went out. In 05/22, the brakes went out but I was in a driveway and I did not feel my safety was a concern at that time. Now it's not even been 3 years and the vacuum pump failure risked my safety and caused catastrophic damage to engine to be replaced.
Feb 19, 2025
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
The vehicle is leaking oil from in between the engine and transmission I am some bit mechanical and im sure its the rear Maine seal leaking yes the vehicle is available for inspection im taking it to H&H chevrolet [XXX] for a inspection I talked to Christian brothers repair and I told them what it was doing and they told me alot about my vehicles problem and gave me some Estimates and also said they have 2 in there shop right now needing the same repair...How was my safety or the safety of others put at risk? well me and my family went out to get a few groceries and it was -25 outside and we almost didn't make it back home because the car was not wanting to drive.if it had died we would have been stuck in dangerously cold weather.no warning lights came on I only found it was leaking when I started to smell burning oil so I looked under it and there was a small puddle of oil. this happened Monday [XXX] and the car hasn't been drivable since it sounds fine but I don't know we haven't moved it since we got it home. this is really inconvenient this vehicle is my only means of transportation to work and I never thought on a car I purchased brand new it would ever blow a rear seal I have heard many other having these problems and I still can't understand why this isn't a recall this is a very expensive problem to just be put on people financially. i hoping GM can resolve this for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 07, 2025
STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
My wife started noticing issues with our 2019 Equinox. We got several error mesaages: service brakes, service sylteering, enigine light and abs. I did some digging online and found similar issues with other Equinox owners. The fix is to replace the battery. We did and after leaving the shop the car won't move. It will go into differnt gears but wont move and is currently at home in our driveway.
Oct 30, 2024
SUSPENSION,SERVICE BRAKES,ENGINE
1 complaint
originally system warning message to service brake system. had system checked by mechanic. nothing found. after a few weeks as i was merging on a highway i felt my engine start to stall. I immediately tried to make my way to the side of highway. brakes were very hard to press and car stalled with engine light immuninating, and no power steering. code P0017. engine will crank and sputter but will not start also has blowby present. cam and crankshaft sensors/actuator solenoids were replaced, then the vacuum pump cover was opened and found broken parts inside. upon removal of pump it was found broken. suspect broken parts are blocking crankshaft or either of the cams to not be able to rotate properly. this issue possibly has cause timing chain issues as well. parts in the vacuum caused it to seize. exhaust cam continued to spin shattering the end connected on the pump. I have done research and found that others have had the same thing occur with the warning for brake system and then weeks later the brakes do not work, which is due to the pump providing pressure for the brake boost system.
Sep 21, 2024
SERVICE BRAKES,ENGINE AND ENGINE COOLING
1 complaint
Mechanic said it is this exactly like the other cars but yet my cars vin does not show recall for this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 08, 2024
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
My car is leaking oil and stalling just other cars in NHTSA ID: 20V668000 my car is 2019 Chevy equinox and is leaking oil stalling and a message comes on the street say my steering may might be impacted
Mar 01, 2024
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
While traveling a message appear "power reduced" a noise was heard like whistle (air whooshing). The time Car was started the engine light was on. The car was serviced by GM/Chevrolet dealership service. They found water in the spare tire compartment, but didn't not agree that it was the cause of malfunction. The asked if the car had been in a flood. I did my own research and found that this water leak problem is a known issue in litigation.
Sep 22, 2023
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
My vehicle beginning idling and check engine light came on while at red light. So I decided to head to nearest auto parts to see what the code was. The light turned green and my truck didn’t want to go forward. Once it started to pull off it went slow and then gain a little more speed. This could’ve caused an accident. The people from the opposite side of rode would’ve hit and probably killed my son and I. This is not okay and needs to be checked on all vehicles because that’s a very late warning sign and can cause a huge issue. I’m reaching out to Chevrolet tomorrow morning since today is Sunday.
Sep 10, 2023
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
The contact owned a 2019 Chevrolet Equinox. The contact stated while driving at 60 MPH, he depressed the brake pedal however, the brakes were inoperable. The contact stated that the vehicle crashed into the rear of a truck, striking the truck three times before coming to a stop. The contact stated that the air bags failed to deploy. The vehicle was towed to a tow lot. The contact stated that a Police report was filed. The contact stated that the vehicle was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,150.
Sep 05, 2023
STRUCTURE,ENGINE
1 complaint
The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the rear of the vehicle started to sway from side to side. The contact then became aware that the sway bar had fractured. The contact stated that her fiancé was able to tighten the bolts and the contact was able to safely drive the vehicle to the residence. The contact stated that the service engine warning light was illuminated on the instrument panel for more than two months. Additionally, the air conditioner was inoperable, and there were wires hanging down underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
Aug 15, 2023
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Was driving in a busy area of Erie, PA, when approaching a traffic signal driving near 45 mph before the speed limit dropped. Attempted to apply brakes as traffic was backed up at the light, but couldn't depress the brakes at all. The service brake assist light came on at that moment. Was fortunate that light turned green a few seconds later so traffic cleared and I was able to make a wide high speed right turn at the intersection before pulling into a nearby empty business parking lot and coasting to a start without colliding with anything. It was a miracle. The car was towed back to a Chevy dealership (Ben Bissett) in Mercer, PA, where they identified a failed brake vacuum pump, which also caused other damage when it failed. We have since uncovered dozens of reports of similar incidents in these vehicles nationwide and believe this is something you should look into as this is a serious safety issue that could lead to injury or death. Thank you so much for your time on this matter.
Jul 29, 2023
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
Something is wrong with the brake assist system. The car was serviced literally towards the end of may and the brake assist service light keeps turning on. It is now causing the vehicle to have a check engine light that comes and goes as it pleases and the car now thinks that it is a bucking bronco at times with how hard it runs at times now. We have spoken and seen now multiple others complaining about the fueling system which does not alloe you to fill the gas tank up all the way. The tank holds 14.9 gallons and if the car is empty and on its last drop the car will only allow 12 gallons at best and that takes nearly 20 minutes of fighting with the car at the pump. The electrical in the vehicle is unstable. Multiple times while driving the radio and power to the car just turn off. I have also seen the recalls for the brake problems but when I enter my VIN it comes back all clear. We had a 2017 Chevy Malibu with multiple issues and spoke to Chevrolet about the issues and it wasn't until we traded it in that we started to receive the recall notices. This vehicle has some of the same problems and we have a toddler that we need to keep safe.
Jun 21, 2023
STEERING,AIR BAGS
1 complaint
The air bag safety restraint system is faulty on this vehicle. This is a system that should work for a life time for the vehicle but it's already defective. This vehicle once the battery is low or needs jump start, the entire steering controls become loose which may cause serious accidents for unseasonably experienced drivers.
Apr 18, 2023
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2019 Chevrolet Equinox. The contact stated the vehicle failed to start, with the check engine warning light illuminated. The contact was able to jumpstart the vehicle and drove to an independent mechanic however, the battery failed after turning off the vehicle. The mechanic associated the failure with NHTSA Campaign Number: 19V667000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 46,568.
Nov 28, 2022
AIR BAGS,SERVICE BRAKES
1 complaint
The brake system failed and my car is now in a salvage lot. I believe the car will remain there only until I submit the car title. While driving in heavy traffic I was unable to make a sudden stop to avoid hitting the car in front of me. I had enough time to stop, but the brakes failed to engage properly. The brakes were very stiff and vibrated or pulsated as I applied the brakes and my car wouldn't stop prior to colliding with the car in front of me. My safety and the occupants in the other car were at risk. The life of a pedestrian, if involved, could have resulted in death. Luckily, there were no serious injuries and exterior damage appeared minimal but my car suffered serious internal damage. I was not able to confirm the problem with the dealership. My phone calls were not returned. I also contacted Chevrolet and now waiting for a follow-up call. The car was only inspected by the insurance appraiser, who deemed my car a total loss because the car frame was cracked on both sides, air condenser damage, exterior damage plus more. The insurance co. had my car towed to a holding parking lot for salvage. My greatest concern is if this had been a situation where I was unable to stop suddenly to avoid hitting a pedestrian and killed someone! The appraiser suspected the air bag sensor might have failed since the impact was hard enough to crack the car frame. Seven days prior to the accident I had rear brakes and roters replaced at a Chevrolet dealership. They also looked into a warning message on my dash - Service brake assist system. I was told nothing was wrong with that.
Sep 14, 2022
SERVICE BRAKES,LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
I was on interstate 85 going 70 miles an hour when I got on the interstate the brakes were working perfect got to go on 70 miles an hour and traffic started stopping when I hit the brakes it was so stiff that I couldn’t apply it Ammo divert to the emergency Lane and pushed with all my mic and finally got it to stop if my wife would’ve been driving it which is her car she would’ve been severely hurt probably
Jun 24, 2022
FORWARD COLLISION AVOIDANCE
1 complaint
today on may 22 2022 i was driving on cruise control at 60 mph when the brakes locked up and slid the wheels. the brakes didnt release untill i pressed on the gas pedal. this is the exact same thing that happened last summer and reported on your file number 11427660. this is a serious safety problem that could get someone KILLED. the dealer replaced a brake control module but same problem reappeared.
May 22, 2022
POWER TRAIN,SERVICE BRAKES
1 complaint
While driving on the highway a warning message came up that said “engine power reduced” and moment after we lost the ability to accelerate. We pull over and turn the car off, when trying to restart it, it would not restart. We were left stranded on the side of the highway. We had to get it towed to a GM dealership and after 3 days we received a diagnosis that the vacuum pump failed and seized which caused damage to the end of the cam shaft. Repair costs are approx. $1800! We are lucky we didn’t completely lose control of our vehicle and was able to get to the side of the road!
Mar 07, 2022
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 70 MPH on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, Cantin Chevrolet (623 Union Ave, Laconia, NH 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
Aug 26, 2021
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I was out driving on a normal errand when my car suddenly seemed to lose all ability to accelerate. When I pressed on the accelerator nothing happened and I could only advance in the car at less than 5 MPH. Fortunately I was just leaving my neighborhood and on a residential street where the speed limit was only 35 MPH anyways, but I shudder to think about what could have happened if I lost the ability to accelerate when I was on a highway or interstate, or even making a turn in front of oncoming traffic on a normal road. As any driver knows, you estimate your ability to safely turn in front of oncoming traffic based on your car's accelerator working. If I had made that judgment, attempted to turn, and not been able to accelerate and instead been left in the middle of oncoming traffic, I could have been hit and seriously injured or worse. There were no warning lights or anything that appeared prior to the incident. After losing the ability to accelerate, I received an email from Chevrolet within 10 minutes stating "An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Please disregard this message if your vehicle is already in for service. Inaccurate notifications can be generated during service." My car ended up being towed to the dealer for service where they confirmed and reproduced the problem. They said something about the emissions system valve(s) had to be replaced, and that this was a relatively common problem they had seen in other Chevrolet Equinoxes too, but were not aware of any recall being issued yet.
Jul 24, 2021
FUEL/PROPULSION SYSTEM,LANE DEPARTURE
1 complaint
THE VEHICLE STARTED LEAKING GAS FROM THE TANK AT THE REAR AFTER SITTING FOR 20 MINUTES. THIS PROBLEM HAS ALREADY BEEN RECALLED ON VEHICLES OF THIS CALIBER AND YEAR, JUST THE ALL WHEEL DRIVE VERSION. NOT EXACTLY SURE HOW LONG THIS HAS BEEN GOING ON BECAUSE I TYPICALLY DON'T GO BEHIND THE CAR. AS FOR THE PASSENGER SIDE, THE WARNING LIGHT ON THE MIRROR STOPPED WORKING AT ABOUT 15,000 MILES. VERY POSSIBLY SOONER.
Apr 15, 2021
STEERING,STRUCTURE,ENGINE
1 complaint
I WAS IN THE DRIVEWAY AT MY HOME GETTING READY TO LEAVE FOR CHURCH, I WAS PULLING FORWARD BEFORE I BACKED UP THINKING I MIGHT BE TOO CLOSE TO THE GATES. WHEN I MOVED FORWARD WITH MY FOOT ON THE BRAKE TO JUST CREEP ALONG, THE ENGINE REVVED UP TO AN ASTROMICAL SPEED. I WAS HEAD TOWARD MY SON'S TRUCK. I STEERED AWAY BUT CAUGHT THE BUMPER OF AN F350 . MY CAR IS TOTALLY DESTROYED. I KNOCKED THE TRUCK OVER TWO FEET FROM WHERE IT WAS SITTING AND PUSHED IT WITHIN ONE OR TWO INCHES OF GOING THROUGH MY HOUSE WHERE MY SON WAS ASLEEP IN THE RECLINER. BEFORE I HIT THE BRICK POST HOLDING UP ONE END OF MY CAR PORT, I WAS ABLE TO MOVE THE CAR INTO PARK AND STOP IT. THE HILL ASSIST LIGHT WAS ON WHEN I GOT OUT OF THE CAR. I WAS GOING DOWN A SLIGHT INCLINE AND NOT UP A HILL. MY DRIVE IS ONLY ABOUT 20-25 FEET AND THE CAR WAS GOING AT AN ALARMING RATE. FORTUNATELY, I WAS JUST BRUISED AND SORE FROM THE IMPACT.
Mar 23, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHTS, THE ENGINE, AND THE ELECTRICAL SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS WERE AIMED INCORRECTLY. THE FAILURE TO ILLUMINATE THE ROADWAY PROPERLY CAUSED A DRIVING HAZARD WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT WAS ALSO CONCERNED THAT AFTER STARTING THE VEHICLE AND WALKING AWAY WITH THE KEYFOB, THE VEHICLE SHUT-OFF INDEPENDENTLY. THE VHICLE WAS TAKEN TO DYER CHEVROLET (4200 SOUTH US HIGHWAY 1 FORT PIERCE, FLORIDA, 34982, (772)-461-4800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 10,300.
Oct 30, 2020
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
ONCE I HAVE WARMED THE CAR AND PUT IT IN MOTION WHETHER IN REVERSE OR FORWARD AS I SLOW DOWN TO COME TO A STOP LIGHT OR YIELD THE CAR EITHER STARTS TO DIE OR DIES COMPLETELY. I CAN TRY TO PUSH THE DRIVERS PEDAL AND SOMETIMES IT WILL CRANK BACK UP AND CONTINUE IN MOTION AND SOMETIMES, IN THE MIDDLE OF TRAFFIC I MIGHT HAVE TO PUT ON THE BRAKE, PUT IT IN PARK AND START IT ALL OVER AGAIN. THIS IS VERY SCARY, VERY DANGEROUS!!! DOESN'T MATTER THE TYPE OF ROAD I AM ON. I WAS TOLD THIS IS A NORMAL THING FOR THIS VEHICLE, BUT THIS IS HARD FOR ME TO BELIEVE THAT A CAR IS MADE TO GO DEAD AT A MOMENTS NOTICE IN TRAFFIC.
Sep 22, 2020
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE IN MOTION THE CAR RANDOMLY AND QUICKLY DECELERATES AND WILL NOT ALLOW YOU TO ACCELERATE. PHILLIPS CHEVROLET HAS ATTEMPTED TO REPAIR THE CAR CITING ENGINE POWER REDUCTION,TRANSMISSION, STABILATRAK AND NON VERIFIABLE ISSUES OVER A 2 MONTH PERIOD. WITHIN THAT 2 MONTH PERIOD, MAY 18, 2020 TO JULY 24, 2020, THERE WERE 7 ATTEMPTS TO REPAIR THE CAR. ALL 7 ATTEMPTS WERE UNSUCCESSFUL. BETWEEN JUNE 22, 2020 AND JULY 30, 2020 THERE WERE MORE THAN 20 TELEPHONE CALLS PLACED BETWEEN GENERAL MOTORS AND I, REGARDING THIS VEHICLE AND IT'S ENGINE, TRANSMISSION AND NON-VERIFIABLE ISSUES. GENERAL MOTORS AND PHILLIPS CHEVROLET ARE REFUSING TO ACKNOWLEDGE THAT THE CAR IS A LEMON. THERE ARE CURRENTLY A LITTLE OVER 8,500 MILES ON THE CAR AND I AM IN FEAR OF MY LIFE EACH TIME I ENTER THE CAR AND I HAVE MADE PHILLIPS CHEVROLET AND GENERAL MOTORS AWARE OF THIS ISSUE. THIS IS MY SECOND NHTSA REPORT. THE INITIAL NHTSA REPORT IS 302587, WAS FILED ON JUNE 22, 2020. PHILLIPS CHEVROLET AND GENERAL MOTORS ARE REFUSING TO PROVIDE ME WITH A SAFE VEHICLE TO TRAVEL IN DESPITE 7 SERVICE VISITS WITH PHILLIPS CHEVROLET, AND MORE THAN 20 TELEPHONE INTERACTIONS WITH GENERAL MOTORS. THERE A MORE REPORTS BUT YOUR SYSTEM WILL ONLY ALLOW ME FIVE DOCUMENTS,
Jul 30, 2020
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING HOME FROM WORK AT 9:30 PM ON A STATE HIGHWAY, MY 17 YEAR OLD SON HIT A DEER ON THE FRONT PASSENGER SIDE OF THE CAR. THE AIRBAGS DEPLOYED AND HE SLOWED DOWN AND PULLED OVER AND SMELLED SMOKE. HE GOT OUT OF THE CAR AND SAW FLAMES. HE IMMEDIATELY CALLED 911 AND HIS MOTHER. THE CAR WAS ON FIRE AND BURNED UNTIL FIRE COMPANY GOT THERE AND PUT THE FIRE OUT. MOST OF THE PASSENGER SIDE OF THE CAR UNDER THE HOOD WAS DESTROYED. THE CAR WAS A TOTAL LOSS. MY CONCERN IS THAT CAR SHOULD NEVER HAVE CAUGHT ON FIRE. MY SON IS LUCKY HE COULD GET OUT OF THE CAR. HE WAS SHAKEN UP AND GOT WHIPLASH FROM THE IMPACT BUT SEEMS TO BE OK. HOWEVER, MY BRAND NEW 2019 EQUINOX IS NOT OK. I CAN TELL YOU, IF THE CAR HADN'T STARTED ON FIRE, STRUCTURALLY, THERE WASN'T A TON OF DAMAGE. IT COULD HAVE EASILY BEEN REPAIRED. I WOULD LIKE TO KNOW HOW THIS HAPPENED?
May 17, 2020
EQUIPMENT
1 complaint
2019 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO RADIO MALFUNCTION. *LD THE CONSUMER STATED THE RADIO POWERS ON AUTOMATICALLY WHEN STARTING THE VEHICLE, AFTER BEING POWERED OFF. THE RADIO WAS REPLACED THE FAILURE PERSISTED. *JS
Mar 03, 2020
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
PURCHASED NEW CAR ON SEPTEMBER 7 2019. STARTED HAVING CAR ISSUES ON 9/25/2019 TOOK CAR IN ON 9/27/2019. CAR WAS MAKING LOUD SCREECHING NOISES, BRAKE PEDAL WOULD GET HARD. WAS HARD TO BREAK. WHEN REVERSING SCREECHING NOISE WOULD GET LOUDER AND LOUDER. WAS TOLD BY A CHEVROLET TECHNICIAN CAR WAS FINE IT WAS BECAUSE IT WAS NEW. TOOK CAR IN ONCE AGAIN ON 12/26/2019 VEHICLE WOULD RANDOMLY NOT TURN ON, BRAKE PEDAL WOULD GET HARD, CAR WOULD SCREECH. CAME TO THE POINT WERE I WAS SCARED TO TAKE THE CAR TO THE GROCERY STORE BECAUSE I WAS UNSURE ON WHETHER THE CAR WOULD RANDOMLY NOT START. INFORM CHEVROLET OF EVERETT AND WAS TOLD IT WAS 3 BOLTS, AND WAS GIVEN THE CAR BACK. TOOK CAR TO CALIFORNIA AFTER THE DEALER TOLD ME CAR WAS COMPLETELY SAFE. 1/14/2020 CAR WAS TOWED TO DEALERSHIP BECAUSE IT WOULD NOT TURN ON. CALLED CHEVROLET THEY SAID THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. THEY DO NOT UNDERSTAND WHY IT TURNS OFF AND WHY IT WON'T TURN ON. CALLED GM MOTORS THEY SAID THEY ARE UNABLE TO HELP BUT I CAN START A CASE IN WHICH I DID. WENT TO CHEVROLET ON 1/24/2020 THEY SAID THEY HAVE NO IDEA ON WHY THE VEHICLE IS HAVING STARTING PROBLEMS, TRIED MAKING ME TAKE THE VEHICLE HOME KNOWING IT IS UNSAFE BECAUSE THEY CAN'T FIX IT. CAR HAS BEEN SITTING IN SHOP NOW FOR 14 DAYS AND NO ONE HAS INFORMATION ON HOW TO HELP ME, NOR HAS ANYONE CONTACTED ME, I HAVE CALLING RECORDS ON HOW MANY CALLS I'VE MADE TO GM MOTORS TRYING TO GET A HOLD OF ANYONE WHO CAN HELP ME BUT THEY ALWAYS STATE NO ONE IS AVAILABLE TO HELP ME. GM MOTORS ALSO DID 'ADVICE'ME TO NOT SEEK ANY LEGAL HELP IF I WANTED TO BE HELPED.
Jan 28, 2020
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE. *DL
Nov 06, 2019
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
SERVICE ESC MESSAGE CAME ON TWICE MY NEW 2019 CHEVY EQUINOX PREMIER( EACH TIME VEHICLE WAS STATIONARY).I DISMISS MESSAGE EACH TIME SO I CAN SEE THE DIGITAL ODOMETER WHEN I DRIVE, AND TAKE VEHICLE TO MY DEALERSHIP (EACH TIME THEY DON'T DOCUMENT THE PROBLEM). THEY SAID, EACH TIME, MESSAGE HAS TO BE ON FOR THEM TO DETECT THE PROBLEM. IS THAT TRUE?
May 10, 2019
AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
BRAKES FAILED CAUSING VEHICLE TO CRASH INTO FENCE WHEN BACKING OUT OF DRIVEWAY. VEHICLE WAS PUT INTO DRIVE & WITHOUT PUTTING FOOT ON GAS PEDAL, VEHICLE ACCELERATED AND CRASHED THROUGH GARAGE - THRU FRONT DOOR & OUT THE BACK OF THE GARAGE. FILED COMPLAINT WITH CENTRAL CLAIMS CASE (XXX) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW
Mar 04, 2019
Frequently Asked Questions
How many problems does the 2019 CHEVROLET Equinox have?
The 2019 CHEVROLET Equinox currently has 264 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2019 CHEVROLET Equinox?
The most common problems reported for the 2019 CHEVROLET Equinox are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2019 CHEVROLET Equinox problem data come from?
All problem and complaint data for the 2019 CHEVROLET Equinox comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CHEVROLET Equinox
2025 Problems
2024 Problems
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2022 Problems
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2020 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
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2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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