How many problems does the 2023 CHEVROLET Equinox have?

The 2023 CHEVROLET Equinox currently has 70 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2023 CHEVROLET Equinox?

The most common problems reported for the 2023 CHEVROLET Equinox are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2023 CHEVROLET Equinox problem data come from?

All problem and complaint data for the 2023 CHEVROLET Equinox comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2023 CHEVROLET Equinox Problems

FUEL/PROPULSION SYSTEM

21 complaints

High capacity fuel pump stopped working while going up a hill. Lost all driving power on freeway and was unable to accelerate any more. Luckily there was a pull off on the freeway or I would have been on a blind turn with cars going 70mph. Had to have pump replaced at a local shop as there was no recall for 2023. 2021 and 2022 have the recall for this specific component.

Nov 06, 2025

In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has only 58,249 miles on it. I refused repair and told them there were several recalls, but not for my year. Apparently this is a major problem with the Chevy Equinox.

Oct 28, 2025

Check engine light, reduced engine performance, stalling antiskid message coming on misfire won’t accelerate hard starting. First time June 2025 bad fuel injector second time August 2025 bad fuel injector third time October 2025 car at dealership replacing high-pressure fuel pump.all repairs done at Bomnin Chevrolet west Kendall Miami fl 33177

Oct 25, 2025

Car stalling

Sep 23, 2025

High pressure fuel pump bad before 60,000 miles

Aug 18, 2025

+ 16 more complaints for this component

UNKNOWN OR OTHER

7 complaints

Unable to respond to text messages verbally whenever you get a text. Initially the driver could accept and reply thru the radio if so desired but now this function does not work as before. Both the dealer and Chevrolet have not resolved the issue. Three case numbers have been assigned (9-14405693026, 9-14415635001, & 9-1445732776) without resolving the issue. The vehicle is well within warranty mileage. There is no safe way to safely respond to a text.

Jan 27, 2025

my vehicles OnStar and connected applications associated with remote access to vehicle has Created a Geo fence and automation to my home which had a breach causing my vehicle to be stolen in my house and all devices within the access

Jan 19, 2024

When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.

Dec 31, 2023

Crash: 1

2023 Equinox tires lock up on cloverleaf on/off ramps when being flat towed behind a motorhome. The safety concern has occurred several times on cloverleaf on/off ramps. Proper procedures for flat towing per GM user manual do not resolve the problem. The Blue Ox towing package was installed by professionals. Dealership has been in contact with General Motors technician and no solution has been found. Safety of passengers in motorhome as well as other vehicles on the roadways are put at risk for accident due to skidding and visible tire smoke of Equinox. The skidding and visible smoke tire are concerns as excessive forces to the hitch, tow bar and baseplate as well as the Equinox front suspension and electronic system could compromise safety. It's likely a cumulative effect of repeated tire lock ups could accelerate and compromise safety even further. Internet research has yielded similar safety concerns for this same problem with no solution from GM. On September 7, a phone call complaint was filed with GM; we are awaiting a case number. Letters including a detailed chronology were mailed to the Chevrolet dealership and GM on September 9. Please contact me if you wish to see this information.

Sep 09, 2023

Went to the grocery store, bought $300 worth of stuff, loaded it all in the back. Driving home, one of the bags full of bottles of wine fell over. Upon arriving home, tried to slowly and partially open the lift gate to prevent items from falling out. Hit button to open lift gate. With left hand, tried to slow down the opening while with right hand, reached in to catch loose bottles. Apparently my providing resistance to slow the opening was interpreted as some kind of "problem" causing the opening to reverse and causing the lift gate to close on my right arm. I now have a large abrasion and bruise on my right arm where the lift gate tried to eat my arm. If the lift gate had a manual opening, I could have opened it at my desired speed but there is only an automatic opening with its default speed. When this is combined with the automatic reversal, you have a people eater. I tried to report this to Chevrolet but could not find anything in their many websites where a safety issue can be reported.

Aug 02, 2023

Injuries: 1

+ 2 more complaints for this component

SERVICE BRAKES

7 complaints

Entering a freeway off-ramp at about 65 mph, I depressed the brakes and the brake pedal went to the floor with little resistance. Two error messages were displayed on the dashboard: "Brake System Failure - 62 MPH Top Speed" and "Service ESC". The following dashboard lights came on: Check Engine, Brake, ESC, ABS. I held the brake pedal to the floor and coasted to a complete stop at the intersection, then proceeded slowly into a nearby parking lot and stopped. Braking effort did not become difficult, rather it was reduced to a small fraction of normal braking power. An online search indicated that disconnecting/reconnecting the negative battery terminal might resolve the problem, and it did, allowing me to carefully drive home with full braking. The local Chevrolet dealer replaced the brake system control module based on GM document 5081450.

Dec 19, 2024

TOTAL LOSS OF BRAKES. PEDAL WENT TO FLOOR ON DOWN HILL GRADE. GOT VEHICLE STOPPED. 8600 MILES ON VEHICLE. WE ARE WAITING FOR BACK ORDERED PART. A MONTH WAIT TILL AVAILABLE.

Jan 22, 2024

I intended to pull the vehicle behind my RV using a tow dolly. I loaded the vehicle on the tow dolly per the owner’s manual and left the key fob in my RV. After about 15 mins, we began our trip and the vehicle pulled behind without issue. About 10 miles down the road, I stopped to check the securement straps to make sure they were still tight and I also needed to check the steering strap to make sure it was still tight as well. After doing so, we proceeded down the road for a very short distance (approx 100 feet or so) when we noticed smoke behind us. We immediately pulled over and observed that the rear tires were locked up by the emergency brake setting on the vehicle. We tried several times to get the vehicle to release the emergency brakes, only to have the emergency brake reset on its own after pulling the vehicle forward only a couple of feet. We ended up taking the vehicle off the dolly only to discover that the two rear tires had already been ruined by flat spots on them. Come to find later, by reading on the vehicle forums of our particular year and model, that others were experiencing the same issue. It was discovered through reading the forums the vehicles electronics need to go to sleep (approx 10-15 minutes) before you can safely tow the vehicle. This makes sense to me now, because we had no issue when we first started on our trip. The issue didn’t occur until we had to get into the vehicle using the key fob. My main concern here is that this should be included in the owner’s manual as part of the steps or at least a cautionary to tow on a dolly. This is definitely a safety issue, as the tires could have blown or started a fire if I continued down the road without notice.As it stands, I will be required to purchase two new tires to replace the rear tires that only had 2,000 miles on them. I made contact with Chevrolet customer service on 11/13/2023 to advise them of the issue and they should consider including more detail in the owner’s manual.

Nov 13, 2023

MY 2023 Equinox owner's manual states that the Equinox can be safely flat towed behind a motorhome with all four wheels on the ground. I bought the vehicle based on this statement in the owners manual. However, when flat towing the Equinox behind a motorhome through turns such as cloverleaf offramp of freeways that have a banked side to the turn the brakes on the car lock and the car loses traction and slides. The Equinox tires make a loud screeching noise and the smell of burning rubber is noticed. This condition begins shortly after the Equinox enters the turn and ends once the Equinox completes the turn. This happens at or below the posted speed limit on these off-ramps. The loss of controlled traction of the Equinox in a freeway offramp presents a safety hazard because I can no longer ensure that the Equinox is moving in a controlled path. I am also concerned that the stresses being applied to the hitch of the motorhome and the structure of the Equinox from being dragged around a freeway curve may result in damage to structural elements of both vehicles that are designed to prevent disconnection of the car from the motorhome. This might result in a failure of the hitch connection resulting in a runaway vehicle. I brought this issue to GM's attention and there has been no fix to date.

Oct 19, 2023

On Aug 6, I started my car and tried to apply the brakes. My foot went all the way to the floorboards. The Brake warning lamp and stability warning lamps came on and would not go away. I tried restarting the car and the problem remained. The brakes were not properly functioning. On August 7, I took my car to the dealership. They saw the warning lamps, but the brakes were working. GM told them to just clear the codes and let me drive it. The service manager would not and is waiting for a part (5 weeks later). I will also include the information from OnStar with the codes.

Sep 08, 2023

+ 2 more complaints for this component

ELECTRICAL SYSTEM

5 complaints

Water leak flooding the rear passenger compartment floor and the rear spare tire well. The water appears to be entering at the rear pillars. On the left rear leak, it is entering the fuse panel. The right rear leaks by the power outlet. I fear this is going to cause corrosion and create problems in the future. I removed almost 2 gallons of water from the rear floor with a carpet extractor. I was able to pull a drain plug in the rear spare tire well to remove that water. The moisture in the vehicle condensates on the inside windshield, moon/sunroof and the rear back glass making it difficult to leave in an emergency without first wiping all the window down with a towel. FYI: I am the brother of the vehicle owner. She has stage 4 lung cancer and I am handling things for her.

Oct 29, 2024

My car is having serious problems regarding its touch screen. 3 times a week the screen stops working and the car audio makes an unbearable noise. It doesn't allow me to use the GPS, it doesn't allow me to take calls and it presents problems in terms of technology.

Mar 13, 2024

Battery wil not charge or stay charged. Battery have been replaced twice the issue presist.

Jan 24, 2024

Vehicle doesn't start all the time. Also has shut down when driving.everything shuts down.then it will start back up in about a minute or two. Had it at dealer and the can't find any problems or codes.

Nov 10, 2023

The contact's wife owns a 2023 Chevrolet Equinox. The contact stated that while driving at various speeds, the check engine, ECM, and traction control warning lights illuminated. The contact also stated that the vehicle failed to accelerate above 60 MPH, with the accelerator pedal depressed to the floorboard. The contact stated that on several occasions, the vehicle failed to turn off or start up while depressing the START/STOP button. The vehicle was taken to a dealer where the vehicle was diagnosed with a loss of communication codes; however, the dealer was not certain of how to repair the vehicle. The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 5,321.

Feb 27, 2023

STEERING,SERVICE BRAKES

4 complaints

We bought a 2023 Chevy Equinox AWD specifically because it said it can be flat towed behind an RV. When towing it, we have noticed that when going around certain turns such as a cloverleaf on or off ramp, as you are in the turn, the tires start screeching loudly, you can smell burning rubber, and the RV feels like it's being tugged on by the car. As soon as the RV goes straight again, the screeching and tugging stop. This does not happen when turning a corner at a stop sign or stop light. We did not notice any warning lights on in the car after stopping to check on the vehicle. I feel this is a big safety issue for those driving/riding in the RV and also for other drivers around us as we do not know the stress this is putting on our Equinox tow connection setup, the frame of the Equinox or the RV hitch system. This issue is happening to other 2023 Equinox owners and we all have different RV's and various tow equipment setups. The common factor is the Equinox. I have not reported this to the dealer yet but plan to do so today.

Oct 27, 2023

The 2023 Equinox owner's manual states that the Equinox can be flat towed behind a motorhome with all four wheels on the ground. I bought the vehicle based on this representation for towing behind our motorhome. When towing thorough turns at certain speeds and of certain radius and duration, the Equinox tires make a loud screeching noise and the smell of burning rubber is noticed. This condition begins shortly after the Equinox enters the turn and ends once the Equinox completes the turn. A video camera inside the Equinox shows the steering wheel vibrating strongly left/right accompanied by the screeching noise, and the degree to which the steering wheel rotates during the turn is LESS than when the Equinox is driven through the same turn. (See video at https://youtu.be/vEMAQiKWW64?t=14). The driver of the motorhome feels a lagging or pulling sensation against the motorhome, as if the Equinox is applying its brakes throughout the turn. I am concerned that a vehicle that applies its brakes while being towed through a turn is a safety hazard to those in the motorhome and to other drivers on the road. It may be causing unknown damage to components of the Equinox, its towing base plate, as well as to the motorhome towing equipment, tow hitch, and chassis. I brought this issue to GM's attention and there has been no fix to date.

Oct 16, 2023

While four wheel down towing my 2023 Equinox behind my motorhome, under certain road conditions, the tires can be heard squealing and burnt rubber can be seen and smelt. I put a camera in the car to record the event and during the described events the steering wheel can be seen shaking violently. This type of event occurs consistently on cloverleaf type on and off ramps and other roads that have somewhat tight turns that are banked. I am correctly towing the car per GM's published dingy towing instructions for the 2023 Equinox. I have ten years experience towing a 2011 Equinox with the same set up that have been trouble free. In May of 2023 I reported the issue to my dealer and sent the videos. GM opened a case, 9-9951144997, but to date no resolution for the problem. This is a serious safety concern for me and my family travelling in the motorhome and my concern extends to others on the highway. When you can hear the tires squealing from inside a diesel pusher motorhome and view on video how violent the event is, the safety of towing the 2023 Equinox has to be questioned.

Oct 15, 2023

While towing my equinox behind my motorhome, with properly installed equipment, I experience tire screeching when taking off ramps from the highway. From extensive research, I've found that many 2023 Equinox owners are having the same issue and many have started GM case numbers. This issue is happening with many different tow systems installed and the only constant denominator is the 2023 Equinox. I've read that GM is fully aware of the issue and is working on a fix. I just wanted to get my involvement documented to potentially show the scope of this problem.

Sep 24, 2023

FUEL SYSTEM, GASOLINE

3 complaints

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 MPH, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

Nov 05, 2025

The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was restarted; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while driving on a four-lane busy highway. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 39,000.

Apr 04, 2025

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at 45 MPH and exiting a ramp to merge onto the highway in oncoming traffic, the contact depressed the accelerator pedal and the vehicle failed to respond as intended. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed high-pressure fuel pump module. The vehicle was not repaired. The contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.

Dec 11, 2023

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

My car has been shutting down or going into limp mode. It has happened 4 times now and has left me stranded. The second time it happened I was going highway speeds and car lost power causing me to almost get rearended trying to pull my car off road. The 3rd time it happened my car stahled while idling and I could not get it to start back up in the middle of traffic at intersection. I have had injector and pipe replaced, ecm updated and now its going back to dealer as it is currently broke down again.

Nov 02, 2025

The fuel pump on my 2023 Chevrolet Equinox began malfunctioning on [XXX] when the check engine light came on. Less than 24 hours later, the light went out. On [XXX], while leaving a CVS pharmacy, the vehicle jerked, then the engine shut off. After putting the car in park, I was able to restart the car and continue on. On [XXX], the check engine light illuminated again. While sitting at a stop light in the turn lane, as I began to push the accelerator, the vehicle once again jerked and the engine shut-off, almost causing the vehicle behind me to collide. I was able to restart the car and continue on my way. On 3/21/25, I took the car to the local Chevrolet dealership (Integrity Chevrolet in Chattanooga, TN). After inspecting the car, the dealer informed me the high-pressure fuel pump and fuel pump module was bad and had to be replaced. The service manager agreed this failure was not the result of operator error and should NOT have failed after only 2.5 years of normal use. The conditions/symptoms are almost exactly the same as those described in GM recall notice N222372310 (dated 5/23/23). The repair cost $1,113.46 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 25, 2025

Traveling 75 mph on a 3-lane highway when the car jerked (as if it was downshifted), started to rattle, and then ultimately a CE came on with the "Engine Power Reduced" warning on the dash. After a few close calls trying to merge over to the breakdown lane, I was able to rest safely and call for a tow. Unable to turn the car over after a few attempts, the car finally started back up after 5 seconds of cranking. Tow to certified Dealer where they confirmed 4 codes were being presented by the car. The codes are: P0089 - fuel pressure regulator performance P00C6 - fuel rail pressure low during engine cranking P228C - fuel pressure regulator 1 low pressure P0171 - fuel trim system lean The Dealer was unable to replicate the issue and is unable to fix or repair any part. Clearly, there is an issue with the Fuel Pump in these '23 Equinox's - just like the past model year!

Jan 10, 2024

ENGINE

2 complaints

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving uphill, the vehicle lost motive power with the check engine warning illuminated. The contact immediately depressed the accelerator pedal, and the vehicle accelerated, and the light turned off. The vehicle was taken to the residence. The contact stated that two years later, while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure recurred 9 days later. The contact believed that the failure was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 44,200.

Sep 04, 2025

Check engine light on after picking it up from dealership.

Jan 19, 2024

POWER TRAIN

1 complaint

My car has a vibration, I went to the dealer after one week of buying it, they first told me it has a learning transmission and after it learns how I drive it will go away. I later found out there is not such thing, the vibration at first was at slow speeds 30 t0 40 mph. I made a complaint to gm and the dealer, the dealer felt the vibration but could find what was the cause and said gm has to receive several complaints and considered this normal, I have taken it back for service a advised them gain of the ,problem and was told they could not fine the problem to wait until it get worse . I took it back over 6 times with no answers. My last time they said there was slippage in the torque converter but gm would not do anything and told me to wait until it gets worse, it now vibrates from 2 mph to 60 mph and makes a low growling noise, the dealer has felt the vibration every time I had them drive it, I new from the start if was in transmission it now will be three years with no correction, I know vibration can cause other problems which could loosen something else, I do not feal safe and will not drive it out of town. All I get from the dealer is they now know it is in the trans, but keeps telling me to bring it back when it gets worse. I cannot accept that, they keep using this as a excuse not to fix the problem. What else can I do?, I know other gm suv have the same problem but gm will not admit to the problem until they get more complaints. what

Nov 03, 2025

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after two or three attempts each time. The check engine warning light was illuminated and the OnStar app notified her of fuel issues. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump and the feed pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 37,000.

Jan 09, 2025

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

Electronics continually work in a “muted” manor. Not enough heat from the seat, steering wheel etc. Park assist and cruise control disengage on their own. Infotainment screen fails to recognize key fob and reboots radio. Entire camera system frequently goes out with an error that no cameras are even hooked up. HVAC system runs way too cold. Blower cuts out. Random vents will work, others don’t or struggle. Zero airflow out of the rear vents. Excessive water drips out of vehicle from several spots while either minimal or no exhaust coming from tailpipe. Sometimes exhaust comes from under the hood. Transmission shifts when it shouldn’t and doesn’t when it should. Grinding sensation from gas pedal upon accelerating. Very sluggish. No power. Rpms reach 3000-4000 trying to accelerate down steep inclines. Gravity is no match for this vehicle. Long shifts cause vehicle to remain in a state of constant braking. Getting only 18 mpg. Can’t maintain speed. Every shift is felt in pedals and steering wheel. Pulls to different sides after each shift. Power steering much too tight and difficult to turn. Numerous times fuel has failed to reach the engine. Not having control of acceleration, steering and no winter warmth is dangerous. At best. It’s downright deadly. DePaula Chevrolet will do absolutely nothing. GM corporate was also no help. This vehicle is destroying me financially and cost me my job. These problems have been happening daily since two miles after I left the lot on the date of purchase.

Dec 24, 2024

ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

Multiple problems since vehicle was bought brand new 2023 with 9 miles on it. 1st time - high pressure fuel pump died doing 70mph on high way. Took them 3 months to repair it. 2nd time- breaks completely stopped working while driving, all lights came on. They cleared the code and said to drive it. 3rd time- 2 days later breaks keep pushing through. They will not address it. 4th time- broke down with check engine light on high way. Turned off then on again light goes away, never saved a code. 5th time- will not shift out of 4th gear on high way. Dealer said they could not replicate this. It has not stopped doing this along with throttle response being dangerously poor.

Dec 09, 2024

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

My trunk unlocked every time I put my vehicle in park. This has happened a few months ago as well.

Nov 07, 2024

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

Air recirculation button has never worked since I bought my vehicle brand new in 3/2023. It continuously brings outside air in.

Nov 07, 2024

FORWARD COLLISION AVOIDANCE

1 complaint

Forward collision warning goes on even when no vehicles are infront of me.

Nov 07, 2024

ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

No

Oct 27, 2024

SEATS,UNKNOWN OR OTHER

1 complaint

We bought the car in July 2023. We had it for a month then it started to smell like mildew and mold. It permeated into our clothes. We took it to the dealership and they had the car for about two months. When we got it back it smelled like strong soap, but after a week or two it started to smell again. We took it back again. This time they used Ionize. That lasted two days and it smells again.

Feb 04, 2024

SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR

1 complaint

The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 70 MPH, the brake pedal depressed to the floorboard and the vehicle failed to come to a complete stop. The check engine, ABS, and traction control warning lights appeared on the instrument panel. Despite the failure, the contact managed to coast the vehicle home and used the parking brake to stop the vehicle. Due to the failure, the vehicle was towed from the residence to the dealer. The contact was informed that the ABS valve kit was defective and needed to be replaced; however, the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer. The failure mileage was approximately 10,002.

Jan 05, 2024

SEAT BELTS,FORWARD COLLISION AVOIDANCE,AIR BAGS

1 complaint

Front impact crash with two deer, rear seatbelt came unlatched causing car seat to fly into the front seat and the front seat belt did not lock nor did the airbags go off. No sensors alerted.

Nov 07, 2023

Crash: 1

Injuries: 1

STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

While Dinghy Towing the vehicle behind a motor home the tires lock up, skid and screech when going through tight turns such as cloverleaf on or off-ramps. After turns are made the vehicle handling returns to normal. Posted/suggested speeds or less are followed for the turns. The issue has occurred on numerous occasions and could be easily reproduced under actual towing conditions. The written Owners Manual that came with the vehicle when purchased new states clearly the that dinghy towing is allowed. We purchased specifically with that in mind and talked to the dealer at length about our intention of dinghy towing it. A case has been opened with GM and the vehicle has been assessed by 2 different Chevrolet dealers. No obvious defects have been found by the dealers. The issue is unresolved and offers to reproduce the problem under actual towing conditions has not been accepted by the dealers or GM. This should be viewed a significant safety issue with possible damage risks to the tow and towed vehicles, towing equipment as well as safety of those driving/riding in the RV and also for other drivers around us.

Nov 01, 2023

WHEELS,UNKNOWN OR OTHER

1 complaint

When flat towing behind a motorhome, per manual instructions, going on or off a highway ramp....cloverleaf, the tires will squeal like they are dragging. This does not occur every time, however 75% of the time it does. A very loud screeching, dragging or braking, pulling the motorhome down from 35mph or 40mph to 10mph. This is also noticed occasionally on turns from one street to another, however short lived by comparison. The dragging/slowing is unnerving and dangerous to suddenly slow down with no brake action by the motorhome. This has occurred on several trips this summer (2023). ****Several times this summer, most recent of 10/12/23. This car was purchased primarily because it states in the manual, it could be flat towed behind a motorhome. We are concerned that this may be damaging the vehicle and putting us and others at risk.

Oct 31, 2023

ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at various speeds, the infotainment screen failed to operate as needed. Additionally, the back-up camera image appeared on the screen while driving. The contact stated that the Blind Spot sensors failed to operate as needed. The vehicle was taken to a dealer and the contact was informed there was a Service Bulletin in reference to the failure. The manufacturer was also notified of the failure and informed the contact that there was no repair for the defect. The vehicle was not repaired. The failure mileage was approximately 5,000. The VIN was not available.

Oct 24, 2023

STRUCTURE

1 complaint

The contact owns a 2023 Chevrolet Equinox. The contact stated while driving at various speeds with the windows rolled down, the vehicle would shake violently with a loud winding sound throughout the vehicle. The contact stated that the shaking was extremely severe, causing it to be difficult to see out of the mirrors. The vehicle was taken to the dealer where an unstated defect was found but no assistance was offered. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 40.

Oct 02, 2023

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Vehicle was set up per manual to be flat towed behind our motorhome. We followed the set-up steps according to the manual exactly. When driving and applying the brakes for more than a few seconds the front tires would lock up and squeal. This same situation happened when making a hard curve like a cloverleaf exit ramp.

Aug 09, 2023

VEHICLE SPEED CONTROL,ENGINE

1 complaint

While attempting accelerate on the highway at 70 MPH the car entered "Engine power reduced" mode resulting in the car to slow down. This reduced speed resulted in a few near misses on the highway. The check engine light than began to flash for about 15 seconds before all the messages went away and normal driving conditions occurred. Taking it into the dealership they pulled from the computer the issue of "multiple cylinder misfire" but could not replicate the issue. I also filed a ticket with GM letting them know of a potentially deadly issue but they sided with the dealer stating the car was operating within normal parameters since they could not duplicate the issue. The weather prior to the issue was rainy.

Jul 18, 2023

POWER TRAIN,ENGINE

1 complaint

Getting vibration and loud noise at 35 to 40 mph since taking delivery. Have contacted dealership and they are waiting for GM to respond. I have seen similar complaints about drive line and drive axle complaints for earlier model year Chevrolet equinox.

Feb 16, 2023

2023 CHEVROLET Equinox Problems & Complaints

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