How many problems does the 2025 CHEVROLET Equinox have?

The 2025 CHEVROLET Equinox currently has 98 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 CHEVROLET Equinox?

The most common problems reported for the 2025 CHEVROLET Equinox are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 CHEVROLET Equinox problem data come from?

All problem and complaint data for the 2025 CHEVROLET Equinox comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2025 CHEVROLET Equinox Problems

ELECTRICAL SYSTEM

15 complaints

On November 30, 2025, while driving my 2025 Chevy Equinox EV LS, the vehicle displayed a “Service High Voltage System” warning message on the center screen indicating an issue with the vehicle’s high‑voltage electrical system and that some driving and/or charging functionality may not be available. The high‑voltage battery and related components are still in the vehicle and available for inspection upon request. This fault could cause sudden loss or limitation of driving or charging capability, which may increase the risk of being stranded in traffic or in unsafe locations. Beginning in the first week of November 2025, the myChevrolet app has continuously shown a “Lithium‑Ion Battery – Schedule Service Now” alert under Diagnostics, even though no corresponding warning appeared in the vehicle until November 30. I presented the in‑app lithium‑ion battery warning to the Chevrolet dealer earlier in November; they declined to act on it, stated they do not rely on the app, and asked me to reschedule and return later, so the issue has not yet been reproduced or confirmed by a dealer or independent shop. The vehicle has not been inspected by the manufacturer, police, insurance, or others specifically for this high‑voltage/battery issue. The only prior symptoms were the persistent lithium‑ion battery service notification in the myChevrolet app since early November and, as of November 30, the in‑vehicle “Service High Voltage System” warning message.

Nov 30, 2025

Our OnStar Control Module on our 2025 Equinox started having connectivity issues. It failed to access apps and showed our location 100 miles from where we actually were, and drains the battery. We could not access OnStar to correct the issue. It continued to go off and on, until it completely failed. Researching this, hundreds of 2025 Equinox owners are experiencing the same issues. It is an extreme safety hazard as affected Control modules would send emergency personnel to an incorrect location in the driver is incapacitated in an accident. The module is constantly on back order for weeks. This needs to be looked at

Nov 23, 2025

One time (so far) the screen behind the steering wheel that shows the gear and speedometer did not turn on when we started the car. We were able to back the car out of the garage and park it in our driveway. This is a safety concern because we could have driven the car in that condition - without a working speedometer. We are worried that the screen will turn off while we are driving.

Nov 09, 2025

My vehicle has been at the dealership for over a month for an issue with the HVAC system. The technician and GM engineering support believe the problem is related to a faulty acuator, which requires the entire dash to be removed for repair. (See pictures) This is extremely concerning for a new vehicle with very low mileage. An HVAC acuator failure in a brand new car should not occur, and the repair is invasive- involving disassembly of the major interior components. I am worried this will lead to creaks, rattles, or compromised fit and finish afterward, as well as potential damage to electronics, airbags, and trim panels. In addition, this problem appears to be widespread among other 2025 Equinox owners, based on multiple reports in owner forums describing identical HVAC noise or clicking problems linked to acuators. GM has not yet issued a recall or service bulletin addressing it. Given the scope of disassembly required and the frequency of similar reports, this should be reviewed as potential design or component defect affecting vehicle reliability and safety systems (defrosting performance and interior air management).

Oct 28, 2025

OnStar telematics unit stopped working with no notification in the infotainment system. The LED light remained GREEN in color advising me that the OnStar system was working. Hundreds of people reporting the same issue across multiple GM vehicles. My vehicle has been at the dealership for almost two weeks and there is no ETA on when the replacement part will be received from GM. This is a known problem component that should have initiated a safety recall. Due to the non operation of the OnStar system, we no longer have access to the emergency notification if involved a traffic collision. We also no longer have access to the stolen vehicle tracking system. NHTSA needs to investigate this issue, especially since GM is taking their time with getting replacement parts to dealerships.

Oct 15, 2025

+ 10 more complaints for this component

UNKNOWN OR OTHER

12 complaints

Telematics Module failure. Vehicle is no longer able to provide GPS location. This is rendered all safety features and OnStar features for accident detection useless. Dealer states parts are on backorder with no ETA. Calls the GM result in no estimated ETA or part availability.

Dec 18, 2025

No component failures at this time. My dealer stated that the continued on/off of my check engine light is that of a " GM engineering flaw/ issue" without any remedy at this time. I have been advised to continue to drive the vehicle with check engine light on as no remedy is available at this time. The flaw was disclosed by GM in 4/2025, bought my vehicle in 6/25 - No remedy as of 12/12/2025 - This is more of an FYI than formal complaint.

Dec 13, 2025

Unknown. The roof is separating along the groove line causing rust on my 2025 Chevy Equinox

Nov 10, 2025

when I started my car there was a very loud vibratory sound that caused my car to shake.When I accelarted the noise quite down but it was still there. When I stopped in traffic the sound reappeared. This occured for 2 hours ths length of my commute. When I made it to my destination. I lifted the hood. Idk what i was looking for. this morning the trembling is now light but the noise was not.

Nov 07, 2025

Our 2025 Equinox EV was leased new in March of 2025. Unknowingly, it had a water intrusion in the front passenger floor due to a manufacturing defect that GM is aware of. This is related to TSB 25-NA-149. The water intrusion was covered up and went unnoticed for some time due to the factory GM All-Weather floor liners. Once discovered due to the musky smell in the vehicle, black mold was found after pulling up the floor liner. The vehicle was inspected by a Chevrolet dealer, who confirmed it was due to a poor body weld that has now been resealed. Replacement carpet is on backorder due to many experiencing this defect. Our safety and the safety of others is put at risk since GM is not recalling the vehicle for this defect. We have been unknowingly driving around breathing in black mold. As someone who is immunocompromised with an autoimmune disease, this is especially troubling to discover. My autoimmune disease was sucessfully managed with medication since 2017, however, shortly after leasing the vehicle in March I began to experience flare ups. I have been unable to determine why, but this discovery makes me believe it was due to the mold in the vehicle. From discussing with my doctor, mold exposure is a potential trigger of my condition.

Nov 06, 2025

+ 7 more complaints for this component

VISIBILITY/WIPER

11 complaints

The dashboard causes a serious glare that prevents visibility. GM has only offered a cheap dash mat as a fix and my local dealer says they don’t know anything about it. They should really replace the dash pad with the updated model and not just lay a piece of cheap carpet over the dashboard of my 50k dollar car. The attached photo dosent even do the problem justice. Due to the way camera lenses work it looks less severe in photos.

Nov 26, 2025

The dashboard on my 2025 Chevrolet Equinox EV RS reflects strongly on the windshield, creating glare that severely reduces forward visibility in daylight. The reflection makes it difficult to see the road clearly and poses a serious safety hazard. I have taken the vehicle to the local dealers various times for this issue, and they acknowledge the problem but have not repaired it, saying they are waiting for a part. The visibility issue remains unresolved and appears to be a design defect that could affect other vehicles of the same model. It poses a serous risk of accident and injury to pedestrians.

Nov 11, 2025

There is EXTREME glare from the black dashboard reflecting back up onto the windshield in partly sunny to sunny conditions. The glare effectively blocks my vision and I've now had TWO (2) instances, in parking lots, where pedestrians were near my vehicle and my vision was blocked - almost causing me to hit / run over these pedestrians. I've contacted GM and the Dealer (Loyalty Chevrolet Williamsburg , VA) for over three months trying to get this resolved. They contend they've issued a "safety fix" involving a new dash mat to reduce glare, but the parts are not available / on backorder

Nov 11, 2025

Visibility under certain conditions is very poor. Reflection on the windshield from the dash creates unsafe driving conditions. It is especially bad when driving into a dark area like a parking garage or car wash. Almost impossible to see other vehicles or people. Polarized, sunglasses, eliminates or reduces the reflection but they are not always within reach. This is not an isolated incident. It is a constant problem with the vehicle design.

Oct 29, 2025

When driving in sunny conditions, there is an intense glare reflecting from the interior trim- specifically the "chrome" trim on the middle console. The reflection is so bright that it becomes blinding at times, making it difficult to see the road clearly and creating a serious safety hazard. This issue occurs consistently whenever sunlight enters the cabin and reflects off the trim's surface. It is extremely distracting and has the potential to cause temporary vision impairment when driving.

Oct 28, 2025

+ 6 more complaints for this component

POWER TRAIN

8 complaints

Vehicle rolls back very often when in drive. Even holding down the brake at a hill then hitting the accelerator it still rolls back. When in cruise control and I take over it also tends to make the vehicle jump when the vehicle takes back over. Overall harsh riding. Feels like it’s all coming from that CVT. Dealer says that it may be an issue but can’t replicate it unless it stays there with them for a while until they can replicate the issue. There have been incidents where I’ve almost rolled back and hit other vehicles due to this cause. The vehicle has not been inspected by anyone. No warning lamps or anything on the vehicle

Sep 08, 2025

8 speed transmission will not shift to 8th gear at highway speeds. It will shift at a lower speed which makes merging onto an interstate dangerous. The vehicle gets better fuel mileage if it will use 8th gear. For it to use 8th gear on the interstate you must merge onto the road at a much slower speed than posted speed limit and then very slowly accelerate to posted speed limit which puts driver at greater risk of an accident.

Aug 20, 2025

The contact owns a 2025 Chevrolet Equinox. The contact stated that upon attempting to park their vehicle, or attempting to shift into reverse, neutral, or into drive, the shifter becomes extremely difficult to put into gear, and a message will display on the instrument panel that stated "Conditions not correct for shift", and all of the warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the valve body and would need to be replaced. The vehicle was repaired however the failure persisted. The contact noted that this is the second occurrence of their vehicle needing to have the valve body replaced. The manufacturer was notified of the failure. The approximate failure mileage was 870.

Jun 27, 2025

The contact owns a 2025 Chevrolet Equinox. The contact stated while reversing at an undisclosed speed, the vehicle shuddered and stalled. The contact stated that the failure had occurred on several occasions. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was taken to a dealer to be diagnosed, and the contact became aware that transmission fluid was leaking from the bottom of the vehicle and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

May 27, 2025

My new 2025 Equinox RS AWD ran out of gas entering a 55 MPH highway. I tried to roll to the shoulder, and I came to a stop half on the right shoulder and half in the lane. When a 2025 Equinox RS AWD won't run, in this case because it is out of gas, there is no way to shift the car out of Park and into Neutral so it could be rolled out off the road, or on to a Tow truck ramp. When a 2025 Equinox RS AWD isn't running, it's locked in Park, and in order to move it needs to be jacked up and set on wheel dollies, for all four wheels.

May 20, 2025

+ 3 more complaints for this component

FORWARD COLLISION AVOIDANCE

4 complaints

on 10/9/2025 I pulled out of my driveway and less than 300 feet from my house I struck a deer. Weather was approx 50 degree and clear. There was no dew on my windows as I park my car in the garage. There was approximately $6200 worth of damage done to my vehicle and what concerned me the most was, the car never engaged the emergency stop. I mentioned this to the insurance company and they really had nothing to say. I have had bicyclists get too close to me on the road and my vehicle engaged the emergency stop. After repairs were done on the vehicle, they had a third party come in to do a calibration of all the sensors. He could not perform the calibration due to #PIT6274: Error Message Referring to Vision Camera system with DTC B1C48 - (Nov 4, 2024). I just dropped my vehicle off at the dealer and mentioned this to them and they are claiming there is nothing they can do about it. I started looking around online and have seen several other people complain about this and I knew it affected my Adaptive Cruise Control as I have gotten this error a couple times before and I just thought my window was dirty. What I did not know is this also affected my emergency stop as it does not tell me that in the warning. If this is a known issue, this is a serious safety concern and to have the dealer tell me there is nothing they can do is not acceptable. If the camera was functioning properly that morning, there is a good chance that I would not have gotten into an accident.

Nov 03, 2025

Crash: 1

When there is dew, condensation, or rain on the windshield, the Front End Collision Warning system becomes inactive and displays the message: "Front End Collision System Inactive-Clean Windshield." This happens frequently, even with light moisture, and the warning system remains disabled until the windshield dries completely. Given that wet or low-visibility conditions are precisely when collision avoidance features are most critical, this failure creates a serious safety risk. I have verified that the windshield is clean and that three are no obstructions on the camera or sensors. Despite this, the system consistently deactivates whenever moisture is present. This issue appears to be a design or sensor calibration problem, not a maintenance issue.

Oct 28, 2025

My vehicle seemed to accelerate when pulling into a parking spot at my work. It then launched over the curb sending me rolling down the hillside several feet. I required extraction and the car is now totaled. I am available to explain more and share pictures at your convince.

Oct 13, 2025

Crash: 1

Injuries: 1

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, the vehicle independently activated the brakes. The contact stated that the vehicle stopped unintendedly. There was no warning light illuminated. The vehicle was taken to a local dealer. The dealer was unable to detect any fault codes and was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent and had first occurred in a parking lot while driving at approximately 10 MPH during the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.

Sep 04, 2025

ENGINE

4 complaints

The contact owns a 2025 Chevrolet Equinox. The contact stated that while depressing the brake pedal, the engine revved to a higher RPM unexpectedly. The contact stated that the failure had occurred on several occasions, and the brake pedal needed to be depressed very hard while attempting to stop the vehicle. The contact stated the vehicle had started independently two to four times in a row. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,417.

Sep 05, 2025

Bought vehicle in October 2024. About 5 hours after we purchased vehicle the check engine light came on, dealership did reset and everything checked out to be safe and sent us on our way. Fast forward to January (do not remember date) check engine light came on again, this time took it to auto zone to hook the car up to the scanner, it did give an error code of P04FB which is a crankcase ventilation sensor. From auto zone we did take it back to the dealership and the had the same code as auto zone. Dealer ship did reset and acknowledged that Chevy was “working on it” but no fix is available. Everything seemed to be ok until 6/5/2025 and the another time in June when the check engine light came back on and again the dealership reset it. Since June we have had the vehicle into the dealership once a month, July (not sure of date) and 3 times in August 8/26 8/27 & 8/29. The check engine light came back on and now we have to take it back to the dealership 9/2/2025. This is super frustrating and an inconvenience to have to take a brand new vehicle to the dealership every day. We have had the vehicle into the dealership a total of 8 times so far with a 9th visit on 9/2/2025 for the SAME issue when will chevy get this figured out?

Sep 01, 2025

We purchased the vehicle New. Within approx. 300 miles started to hear a bearing noise intermittently while driving. We returned to the dealership to have it diagnosed. We were advised that the could not duplicate it. A few days later the noise was brominate while driving at highway speeds. Returned to the dealer. We were told that it was caused by the Active Noise Cancelling system and that they performed an update(per GM service bulletin) to the control module to correct it. Picked up the vehicle. Driving around town no issue. Driving at highway speeds the noise would come and go. On June 14, 2025. while driving on the highway at 70 MPH the engine shut down. My wife and daughter were in the vehicle in the middle lane of a busy highway. The dash displayed "Automatic Braking Engaged! WHILE TRYING TO GET OFF THE ROAD. The vehicle brought itself to a COMPLETE STOP. On The HIGHWAY and Engaged the Parking Brake Automatically. This is unbelievable and extremely Dangerous. How or why did some engineer think this was good idea for the vehicle to Lock Itself down ON THE ROAD!

Jul 16, 2025

Yellow check engine light comes on and off. Car isn’t 1 yr old yet im being told there is no recall yet or a fix.

Jul 07, 2025

STEERING

3 complaints

The contact owns a 2025 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal from a stop, the power steering became inoperable. Several warning lights were illuminated. A dealer was contacted. The vehicle was towed to a dealer, where it was diagnosed, and determined that the front camera had failed and caused the power steering failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to speak with management and to file a claim. The approximate failure mileage was 8,300.

Dec 12, 2025

Steering feels slightly loose and keeps drifting to the left. When I have people in the backseat and I take off from a stop, the vehicle swerves to the left. Hoping the dealership will do an alignment when I take it in.

May 24, 2025

The steering wheel seizes at highway speeds after driving for an extended period (2+ hours.) The steering seems to lock into a position so while approaching a curve you're unable to steer toward the center of the lane, requiring you to jerk the steering wheel towards the center of the lane to prevent going out of the lane. This issue was reported and taken to multiple GM dealerships to address and they keep insisting it's Lane keep assist, it is not as this issue happens when it's turned of, further more lane keep assist usually nudges a vehicle back in lane or vibrates to warn you're drifting out of a lane. It does not actively try to pull you out of a lane as We've experienced with this car. This is a deadly hazard that may cause an inattentive drive to over steer into an accident, and because of it's intermittent nature, It will be surprising and scary causing less experienced drivers to overreact to it. I'm afraid this may be a latent safety fault within the 2025 Chevy Equinox, that will eventually cost lives, and worst part, this cause may not be detected for a long time.. I hope more instances of this gets reported to force GM and it's dealerships to spend the proper effort to hunt down this safety issue and address it before it's too late

May 14, 2025

EXTERIOR LIGHTING

3 complaints

The headlights are recessed. When driving in the snow they catch the snow and block the light from coming out. I was driving home last night in a snow storm and couldn’t see very far ahead of me because my headlights were packed full of snow. The LED lights don’t produce heat to melt the snow, and there’s nowhere for the snow to fall out from so the snow and road grime just keeps getting packed into the recessed light. Very poor design.

Nov 29, 2025

The contact owns a 2025 Chevrolet Equinox EV. The contact stated that while driving at various speeds and pushing down the turn signal lever, the lever rose back unintendedly, causing the turn signal to unintendedly disengage. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100.

Nov 20, 2025

When activating the blinker to make a right turn, after completing the turn the blinker turns off, but the force causes the lever to drop far enough that the left blinker activates. Since I've had the vehicle (about 8 months total), I notice this happen more than half the time I use the right blinker. From a quick Google search, this seems like a common problem which may lead to confusion when driving. The dealership I went to doesn't seem to have a fix for it.

Jun 16, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

Electrically, the time will not stay set at the correct time.Nor will the date. Other issue is there will be a loud roaring sound when driving. This happens frequently, there are no codes that pop up. No, one is sure what the loud roaring is.

Oct 23, 2025

The vehicle had a fault in its GPS and it also had no communication with emergency assistance. This also caused battery problems that generated on two occasions that the vehicle did not start

Sep 23, 2025

WIRELESS CHARGING OVERHEATS - CAUSES BURNS POTENTIAL PHONE DAMAGE

Apr 07, 2025

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

I placed my foot on the brake to start my vehicle and when I pushed the start button my brake pedal went to the floor and warning came up stating brake failure ect. I contacted the dealership and was told to drive it to them so the could put it on the scope and tell me if it is safe to drive. I did and then was told it was a master brake cylinder failure and not safe to drive. In researching this is a know failure by gm service notice N252494220

Dec 11, 2025

I was driving my 2025 Chevrolet Equinox EV on the highway with Adaptive Cruise Control (ACC) engaged. The vehicle was also set to "One-Pedal Driving" (High regenerative braking). The vehicle in front of me slowed down abruptly. My vehicle's ACC began to slow the car, but it was not decelerating quickly enough to avoid a collision. I immediately intervened by pressing the brake pedal as hard as I could, pushing it completely to the floor. Critical Safety Failure: The vehicle's physical brakes failed to engage. Despite my foot being pressed hard to the floor, the vehicle did not slow down. It felt as though only the regenerative braking was (slowly) working and that my manual brake application had zero effect. The vehicle continued to glide forward with no significant braking power, and I was unable to stop the car in time, resulting in a collision with the rear of the vehicle ahead. Summary of Defect: The primary safety failure was the complete lack of response from the manual brake pedal. My attempt to override the vehicle's automated systems in an emergency was unsuccessful, as the brake pedal was unresponsive. Reporting History: I have already reported this incident to my auto insurance, my local Chevrolet dealership, and the Chevrolet Customer Assistance Center. A representative from Chevrolet recommended that I file this report with the NHTSA to help identify and track similar safety-critical incidents.

Nov 10, 2025

Crash: 1

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

2 complaints

Telematic Module System is malfunctions with a nationwide recall on the part. Chevy representatives have no date for when the part will be in. The computer system in the car is not working. I can't reach OnStar the internet I pay for doesn't work. My car has been in the service department for a month this year for the same problem and it's out again. Engineers from Chevy have worked on it as well. I need help with this situation. It's possible that the this failure could drain my battery causing it stop while driving. The service department and Chevy customer service just keep apologizing with no real dates on when this part will be in.

Dec 11, 2025

they have the gear shift stick near the wheel like older models. you have to brake to move the gear shift and push a button in on the gear shift to park. However, when driving you can move the gear shift, which I have done accidentally. The gear shift does not lock while driving. Twice the gear switched to L2, which I do not know what that is but it causes my engine to over work. This is dangerous especially trying to switch the gear back to D when at a speed of over 50mph.

Sep 01, 2025

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

The contact owns a 2025 Chevrolet Equinox. The contact stated that while stopped at a traffic sign, the accelerator pedal was depressed; however, the vehicle stalled. The contact stated that there was no warning light illuminated. The contact stated that the transmission automatically shifted to park(P). The vehicle was towed to a service station and the vehicle was refilled. The contact was able to start the vehicle, and the message "Auto Shut Down" was displayed and a 5-minute countdown was started, and the vehicle turned off. The contact was able to restart the vehicle and drove to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

Nov 04, 2025

The contact owns a 2025 Chevrolet Equinox. The contact stated that while attempting to use the vehicle, there was an automatic update alert. The contact's wife's cellphone had alerted her to the update; however, she was unable to access the vehicle for 15 minutes. The contact stated that while attempting to reverse, the transmission failed to respond as needed. The contact stated that the reverse symbol was displayed on the instrument panel, and there was an abnormal clunking sound coming from the vehicle. The local dealer was contacted, and informed the contact that the automatic update was normal. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 999.

Apr 15, 2025

VISIBILITY

2 complaints

The contact owns a 2025 Chevrolet Equinox. While the contact's wife was driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, and the front sunroof panel fractured. The contact's wife had described the loud sound as like a loud gunshot. The contact stated that the sunroof glass had fractured without impact to the sunroof. The vehicle was taken to the dealer, where the contact was informed that the sunroof needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 13,500.

Oct 21, 2025

The contact owns a 2025 Chevrolet Equinox. The contact stated that during a heatwave, the vehicle was parked, and the contact became aware of a "S" shape crack starting from the driver’s side upper windshield. The contact observed multiple reports with other consumers with identical cracks. The vehicle was repaired by a mobile technician. The manufacturer was notified of the failure and a complaint was filed. The contact stated that while looking out of the passenger’s side windshield, the view was distorted. The vehicle was not diagnosed or repaired. The failure mileage was 21,000.

Sep 22, 2025

VEHICLE SPEED CONTROL

2 complaints

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 65 MPH, the vehicle stalled unexpectedly. There was no warning light illuminated. The contact stated that the accelerator pedal was depressed and traveled to the floorboard. The vehicle was able to be restarted. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 6,500.

Oct 08, 2025

The Instrument Cluster and the Infotainment Display blanked out for about 3-5 seconds while driving one evening. I'm not certain of the time interval. Just noticed both went blank, then returned.

Dec 02, 2024

ENGINE AND ENGINE COOLING

2 complaints

The contact owns a 2025 Chevrolet Equinox. The contact stated that after starting the vehicle, the check engine warning light illuminated. In addition, while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

Sep 02, 2025

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at various speeds, a yellow check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed, and contact was provided DTC: P04FB (Crankcase Ventilation Systems Pressure Sensor Issue). The contact was informed that the Manufacturer's engineers were working on an improved solution. The vehicle was not repaired. The dealer cleared the code. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

Jul 09, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

Center screen went black and is completely inoperational. Cannot utilize any center screen functions including headlights and rear backup camera. Took vehicle to dealer and they diagnosed as a bad display control unit, which is on backorder.

Apr 22, 2025

After I engage the right turn signal and complete a right turn, it occasionally bounces the turn signal back too hard and then the "soft" (not fully clicked in) and lights up my left signal about three times. This has happened multiple times since we leased it in early September.

Oct 14, 2024

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

- The telematics module is bad, resulting in vehicle having no connectivity (GPS, entertaintment system, updates) - The car has no other means of hands-free operation for navigation software (no CarPlay or similar phone projection technology) - GM is unable or unwilling to supply the parts for warranty repair. - It is illegal to use the phone while operating vehicle in my state (Florida)

Dec 18, 2025

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

The vehicle has ongoing and worsening electronic and safety-related issues. The fuel range and fuel economy fluctuate abnormally and frequently, sometimes even while the vehicle is stopped. The infotainment screen has experienced intermittent black areas/partial blackout while driving, affecting system reliability. Recently, the automatic transmission began hesitating during the initial gears, behaving abnormally and requiring me to reduce speed for the vehicle to respond properly. This occurs consistently. These issues have been reported multiple times to the dealership and GM with no resolution, and communication has stopped. I am concerned the vehicle is unsafe to drive and could fail unexpectedly.

Dec 15, 2025

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

While driving today at about 21 mph, when a warning came on that my car had brake assist failure. It said the speed would be limited and to break hard to enable the car to stop.. I was able to get to a parking lot safely, but my car did not break at the stoplight and went straight through. Luckily there was no one coming.. my car is at the dealership now and they are finding no issue and nothing showed up on my Chevy app. From the articles I have read it said this issue is something that happens on cars that do not have super drive. I drive a 2005 Chevy equinox RS with super Dr. so clearly the brake problem is happening on this vehicle as well.. it took all my strength to get the vehicle to stop.. I called OnStar and was going to have it towed and turned the car off. Once the car came back on all of the warning lights were gone, and then the car drove fine.. I got lucky today, but this is an issue that still needs to be addressed.. The issue was supposed to be taken care of in 2024. I just purchased my 2005 in September and I have 3100 miles on the car.. I was driving in a rural area with many hills and was scared to death. I had to keep my foot all the way on the brakes the entire time to keep myself at a slow speed..

Dec 01, 2025

STEERING,EXTERIOR LIGHTING

1 complaint

There is a button on the top of the steering wheel that puts the car in low gear. We have been going down the interstate twice and my husband accidentally hit the button slowing down the car immediately. This is very dangerous and could cause a rear end collision. We have reported it to Chevrolet several times, to the service department twice and the corporation also. Low gear has normally been on the gear shift with all the other gears, but for some reason, they put it on the top left side of the steering wheel. That is a very strange place to have that since the steering wheel also has buttons for cruise control, Bluetooth, stereo, etc. We think this button needs to be disengaged and put else where, but Chevrolet offered us $150 for the inconvenience. We are not concerned with convenience, but with safety. Also, the vertical buttons on the dash below the navigation screen are not visible during the day. At night, when it is dark, the light illuminate the buttons so they can be seen, but they are not visible during the day. However, you do need to be able to see the buttons. My husband used a label maker to put the names on the buttons just to prevent a wreck, but Chevrolet needs to address the issue. We have mentioned this to the service department and corporate office, but they do no seem to be concerned. We consider both items to be an issue that needs to be corrected, but no one seems to care. Hope you can help get these items addressed before something serious happens. If you nee to contact us, our names are [XXX] and [XXX] , [XXX] . Email is: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 20, 2025

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

I drive 20 miles each way to work every day. Much of this drive is on highways, and currently the bridge connecting Ohio and Kentucky is down to three lanes with no berm. On a windy road with low visibility and a steep hill near my home, the car completely lost power and acceleration without any warning. I wasn't able to drive it completely off the road before it came to a stop and due to the loss of power was unable to move into neutral to push it and the hazards would not work. Thank God that this didn't take place on the bridge or with my family in the car. I made the decision to exit the car while it was still on the road and find a safe area in the grass where I could call for help. When I exited the vehicle, it locked me out and the only way to get in was through the driver's side door, which would put me back on the road in traffic and at risk. The electrical failure prevented me from opening the other doors. The car's complete system failure put my safety/life at risk and could jeopardize the lives of others if it wasn't investigated. To make matters worse when the tow truck came via OnStar they weren't equipped to move a car stuck in park or drive due to the electronic gear shift so they drug it with the tires locked onto the bed. After several days of testing the electrical system, the dealership found a loose wire and informed me that it had been fixed. I picked up the car and after a mile or so, the check engine light came on. I contacted the dealership to come pick it up and that's where it stands at the moment. My intention was to pass this on to my boys when they start driving, but this experience will alter that plan.

Nov 20, 2025

ELECTRICAL SYSTEM,ENGINE,COMMUNICATION

1 complaint

The contact owns a 2025 Chevrolet Equinox. The contact stated that while reversing, the transmission remained in drive. The contact depressed the shifter to move. The contact stated that the gear shifter was sticking. The vehicle jerked, hesitated, and then stalled. The contact stated that the doors were locking and unlocking without driver input after an update was performed, and the keys became locked inside the vehicle. The service transmission warning light was illuminated. The telematics module, GPS, and OnStar were not working as designed. The contact stated that the OnStar went into red and lost connectivity and was unable to locate the vehicle. The contact was concerned about driving the vehicle. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined after further inspection that the battery was drained due to the telematics module draining the battery. The dealer informed the contact that parts were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 28,000.

Nov 19, 2025

FUEL/PROPULSION SYSTEM

1 complaint

check engine light keeps coming on for emissions system. When I take it to Bergstrom Dealership they tell me they are not sure how to fix the problem.

Nov 18, 2025

ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

On Th, Nov 6 ~1700, the 25 Equinox EV being driven encountered an electric drive failure and brake failure, including friction brakes. This Equinox EV is essentially still brand new with 3900 miles and no accident history. The vehicle was driven off the EB SR 528 exit ramp to Narcoossee Rd in Orlando and driven to the stop light at the WB on ramp. After the light changed and began driving, the vehicle console reported an exception with drive assist. At this time the driver attempted to slow down to take stock of the situation and the vehicle accelerated, at which time the driver took their foot off the brake pedal and attempted to identify a place to take the vehicle off the roadways. Thankfully a stoplight at McCoy Rd was green and the driver continued through that light and while attempting to brake, the vehicle accelerated instead. The driver then coasted, maneuvering the vehicle was into the Vista Palms commercial center. The vehicle, unresponsive to braking, propelled through a stop sign into the Kohl's parking lot at which time the driver began looping around the lot until the weight of the vehicle brought the motion down. While the vehicle was stopped, it rotated through warning messages indicating..forward collision, brake assist is reduced, steering assist is reduced, then finally Service Transmission Now Unable to Shift Soon. The vehicle was towed by AAA to AutoNation Chevrolet Airport in Orlando. Technicians found codes U1610 and U1639, and found K160 connecter unseated. It was reseated and greased. The concern is that this should have been locked and unable to be unseated. Is this an indication of manufacturing problem or operating problem? All braking was dysfunctional. How can we be certain that this was not a one off event?

Nov 11, 2025

FUEL SYSTEM, GASOLINE,ENGINE

1 complaint

The contact owns a 2025 Chevrolet Equinox. The contact stated that the vehicle was experiencing rough idling and sputtering at start-up. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed with rough idling and fuel injector failure. The dealer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.

Nov 04, 2025

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

Returning home on I-40 on Sunday, the engine just quit working. Fortunately it WAS Sunday and the traffic was light. Had there been more traffic, someone probably would have hit me from the rear. We managed to get it almost all of the way off the road before it stopped. According to the dealership that worked on it, it was the fuel supply service module, $46.09 part. The service technician said they had been having a lot of problems like this and knew what to do. All of the code were lost because to tow truck driving had to take the leads off of the battery. That was the only way he could get the car out of park in order to tow the vehicle.

Nov 04, 2025

POWER TRAIN,ENGINE

1 complaint

When the vehicle was stopped in an intersection, the vehicle would shift from D to P by itself. The check engine lamp was subsequently lit. I would not able to shift it out of P until I restart the vehicle several times. During such incidents, I was stuck in the middle of the intersection for a few minutes, impeding traffics and endangering myself and other motorists on the road. This problem first happened on September 20, 2024. The vehicle's odometer was at 1824 miles. The dealer made a repair. This problem happened again on October 14, 2025. The odometer was at 22065 miles. The vehicle is current still in the dealership. The vehicle was normal before such incidents. There was no warning light or any other noticeable anomaly before such incidents.

Nov 04, 2025

WHEELS,UNKNOWN OR OTHER

1 complaint

Over-torqued lugs, broken wheel studs, safety issue

Sep 29, 2025

FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

Vehicle was being parked in garage when it accelerated in reverse, on it's own, very quickly. Fortunately I was able to avoid colliding with any thing behind me by braking in time. I then shifted into drive when vehicle accelerated forward, on it's own again, very quickly. I was not able to brake before vehicle crashed into concrete garage wall, severely damaging front end. Vehicle is still under warranty, and I intend to have dealership haul it in for repairs. I have found other drivers complain on the Internet of experiencing the exact same issue as I described above. This model, Chevrolet, Equinox, 2025 is not safe to drive!

Sep 17, 2025

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

Telematics module stopped working out of nowhere and drains my battery to my vehicle. Had to have the vehicle towed to nearby dealship. Huge safety hazard as it is essentially the brains to my computer. App doesn't work without it, battery doesn't work and can't even get inside vehicle with key fob. Please issue recall.

Aug 12, 2025

COMMUNICATION

1 complaint

Factory installed module for ONSTAR went out.

Aug 12, 2025

SERVICE BRAKES

1 complaint

Vehicle may be involved in GM Service Update N252494220 , Reduced Brake Performance. I cannot get a response from Chevrolet if the vehicle is part of the brake problem issue. Based on the information provided, this should be escalated to a recall. I also have not been able to get an answer from the selling dealer. Per the information in the Service Update bulletin, the vehicle was not to be sold until it was inspected for the problem.

Jul 22, 2025

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

On May 8,2025 the lift gate failed and crashed down on my head, vehicle is available for inspection and only a GM inspector has looked at it so far. The dealership told me because I filed a complaint with GM they can't touch it unless directed by GM now. It almost knocked me out, I saw black and was hard to see for at first within a few hours it was a huge goose egg on my head. It put me and my 6yr old at risk as she was with me but luckily in the car already. When approaching my car I used the liftgate remote to open it ahead of time, got my daughter in car and went to put our backpacks in the back when it crashed on my head full force no warning. It was extremely painful and caused a concussion with multiple symptoms. Headaches, painful bump, ear ringing, feeling so hot, major brain fog, forgetfulness, watery eyes, feeling really tired and hard to wake up in the morning. It has been about 3 weeks and the symptoms are mostly gone except bad ear ringing, light sensativity, on and off headaches easily, can't put my hair in ponytail as it hurts still. I still have a small dent in my head. The doc says these lasting concussion symptoms could last for months. I don't understand why this has problem has not been fixed when research shows it has been a problem since 2010. The only other issue I had with the car was my instrument panel going black while I was driving a few weeks prior.

May 28, 2025

UNKNOWN OR OTHER,BACK OVER PREVENTION

1 complaint

Backup camera not working and the display on dash shows triangle and a camera crossed out. Dealer has been advised 1 month ago. The Camera is supposed to be on backorder.

May 16, 2025

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

While driving my 2025 Chevrolet Equinox, both the digital instrument cluster and infotainment screen suddenly turned off without warning. This blackout lasted for several seconds before both systems rebooted and returned to normal. This has happened multiple times and does not seem related to any specific driving condition, speed, or weather. The vehicle itself continues to operate normally during the blackout, but the sudden loss of all visual information — including speed, alerts, and navigation — poses a serious safety risk. No warning lights or error messages appeared before or during the incident. This issue started shortly after receiving an over-the-air software update labeled GM N25-F172AE. The problem has not yet been confirmed or resolved by a dealer, and the vehicle has not been inspected by police or insurance.

Apr 04, 2025

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

Inappropriately activates forward emergency braking without a vehicle ahead or obstruction ahead. Inappropriately activates reverse emergency braking without a vehicle or obstruction behind. Inappropriately activating forward collision alert without vehicle or obstruction ahead. Gauge cluster display goes black while vehicle is in motion. Hypersensitivity of the left blind spot monitor. Activates without a vehicle or obstruction within the blind spot area. Causes distracting strobing during dark hours. Dealership claims to be unable to reproduce any of these issues. Claims there is no software update available to address these specific concerns nor is there a software update available in general for the vehicle. The unexpected emergency braking has left me stuck in the middle of a normally busy intersection as well as blocking another two lane road when my gauge cluster also turned off with a emergency braking incident and I could not change gears and did not know the parking brake engaged as well due to the display being off as well.

Apr 03, 2025

STEERING,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

Two major complaints this Vechile #1 The current std operating control features are a flat out Safety Issue NO-ONE has taken into account the display of to name a few such as Fan-Speed Hi/Low, AC On/Off ,Heated Seat adjustment you cannot View while driving during daytime hours or late afternoon 1-2 hrs before dark But you can view 100% only when the Sun is directly behind you ( THEY DO NOT LITE UP UNTIL ITS NIGHT TIME & ONLY AT NIGHT) You might be laughing well zip it up ( WHY IT FORCES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD) it’s not funny Gone is Std button or knob you can reach and adj .Trying do certain adjustments I find myself wandering off the highway onto Rumble strips searching for control of certain p.b. #2 This car while Traveling on [XXX] threw PA into Ohio with only 500+ miles we come up on quick stop Traffic back up ( TRYING TO QUICKLY TURN ON THE HAZARD WARNING SW —-NOT FOUND )2-days latter still have not found I should not have to be searching the I/Net or reading some now small portion of a new idea shortened version of a operators manual Basic functions we all should be able to Operate any Brand Vehicle Not this Car this [XXX] design Control Panel is a Ralph Nader example of how to Distract every driver behind the wheel. Also a lot of overall reviews many give this car great reviews But No One Takes Ease of Std Operator Functions into Account of any Safety Factor and I don’t trust you or any Government Agency will be telling GM this design of Std Control access eventually will cause many accidents . Oh yes everyone makes a big deal about one talking on a cell phone that is an Ticket in waiting pales as a Joke to just plain driving this Vehicle ( IT IS A VERY DISTRACTING NIGHTMARE ) thanks [XXX] Camden NY Cell [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 03, 2024

2025 CHEVROLET Equinox Problems & Complaints

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