1997 CHRYSLER Cirrus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
77
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
8 complaints
DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS, WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 3 TO 4 MINUTES. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM, BUT CLEANED THE CRANKSHAFT IN A REPAIR ATTEMPT, BUT THE VEHICLE CONTINUED TO STALL. UPDATED 10/25/06. *JB
Sep 06, 2006
WHILE DRIVING CONSUMER MADE A TURN AND THE VEHICLE STOPPED. AFTER BEING TOWED DEALER STATED THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURE WANTED THE CONSUMER TO PROVIDE OIL CHANGE RECORDS.*AK
Nov 05, 2004
WHILE DRIVING HOME LAST NIGHT MY 1997 CHRYSLER CIRRUS STOPPED RUNNING AND THEN BURST INTO FLAMES. *JB
May 21, 2003
THE HEAD GASKET BEGAN TO FAILED. INITIALLY THIS ALLOWED COOLANT TO MIX WITH THE OIL. EVENTUALLY THE ENTIRE HEAD GASKET FAILED. OIL WAS SPRAYED ALL OVER THE ENGINE COMPARTMENT. THE ENGINE BEGAN SMOKING AND STALLED. THE CAR WAS RESTARTED AND DRIVEN ABOUT 200 YARDS TO THE DEALERS SERVICE DEPARTMENT WHERE THE ENGINE STALLED AGAIN. THE ENGINE WILL NO LONGER START.
Jul 31, 2002
IN APRIL, 1998, THE HEAD GASKET AND CAM SEAL FAILED AFTER ONLY 21,000 MILES. IT WAS REPAIRED UNDER WARRANTY. AT THE TIME OF REPAIR, THE SERVICE MANAGER, STEVE GREY, AND THE MAN WHO PERFORMED THE REPAIRS, RAY, BOTH TOLD ME THAT THE REPAIR WAS TEMPORARY...THAT CHRYSLER ENGINEERS HADN'T DEVELOPED A SOLUTION TO THE HEAD GASKET PROBLEM. IN SEPT., 1999, TSB 09-08-99 WAS ISSUED CONCERNING MULTI-LAYER STEEL HEAD GASKET FOR THE 2.4L ENGINE. IN JAN., 2001 TSB 09-008-00 WAS ISSUED CONCERNING CAM SEAL RETENTION ON THE 2.4L. THE HEAD GASKET AGAIN FAILED IN JANUARY, 2002 WITH THE ODOMETER AT 83,000 MILES. CHRYLSER ONLY AGREED TO PAY 50% OF THE COST OF REPAIRS DESPITE NOT HAVING A FIX FOR THE PROBLEM AT THE TIME OF THE INITIONAL REPAIR. I WOULD LIKE YOU TO INVESTIGATE A TOTAL RECALL OF THE CHRYSLER VEHICLES WITH THE 2.4L ENGINE.
Mar 09, 2002
+ 3 more complaints for this component
POWER TRAIN
7 complaints
TL*- THE CONTACT PARKED HER 1997 CHRYSLER CIRRUS IN THE DRIVEWAY, REMOVED THE KEYES AND APPROXIMATELY 30-45 SECONDS LATER THE VEHICLE ROLLED OUT OF THE PARKING LOT AND CRASHED INTO THE NEIGHBORS CARPORT. THE VEHICLE WAS PARKED ON A FLAT SURFACE, AND EMERGENCY BRAKE WAS NOT ENGAGED. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE REPAIRED DUE TO A RECALL NOTICE. THE DEALERSHIP ADVISED THE CONTACT THAT THEY REPLACED THE SHIFTER PLUNGER. THE CONTACT IS STILL WAS HAVING THE SAME PROBLEM THE VEHICLE. THE CURRENT MILEAGE WAS 10,4000 MILES. *AK
Feb 28, 2007
THE TRANSMISSION SEIZED WHILE GOING 35 MPH AND IF I DIDN'T HAVE ON MY SEAT BELT, I WOULD HAVE BEEN THROWN THROUGH THE WINDSHIELD. IT WAS IF SOMEONE THREW MY CAR INTO PARK WHILE GOING 35 MPH.
May 10, 2005
THE VEHICLE TENDS TO HESITATE AND MOVE WHEN IT IS PUT INTO DRIVE PREVENTING THE VEHICLE FROM TRAVELING WHILE ON THE ROAD. MANUFACTURER WAS NOTIFIED BY OWNER.
Jan 03, 2005
AUTOMATIC TRANSAXLE FLOOR SHIFTER MOVES FROM PARK BACK AND FORTH WITHOUT DEPRESSING THE DETENT BUTTON. *BF THE DEALER FAILED TO CORRECT THE RECALL PROBLEM. THE IGNITION WOULD BECOME TRAPPED ONCE IN WHILE. AFTER GENTLY WIGGLING IT, THE KEY WOULD SNAP OUT AND OPERATE PROPERLY, STAYING IN PARK AND ALLOWING THE KEY TO BE REMOVED. RECALL#98V183000 *SC *JB
Dec 06, 2004
WHEN DRIVING IN INCLEMENT WEATHER TRANSMISSION MALFUNCTIONED. AS A RESULT, VEHICLE CAME OUT OF GEAR. *AK
Nov 15, 2004
+ 2 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
ABS WARNING LIGHT CAME ON. BROUGHT CAR TO DEALERSHIP FOR DIAGNOSIS. DIAGNOSIS SHOWED SYSTEM RELAY OUTPUT CIRCUIT CODE. TESTING SHOWED FAULTY POWER DISTRIBUTION CENTER DUE TO CORROSION. PROPER REPAIR IS REPLACEMENT OF POWER DISTRIBUTION CENTER AND HARNESS. SERVICE CENTER FOUND PART IS NO LONGER MANUFACTURED. SERVICE CENTER CONDUCTED NATIONWIDE PARTS SEARCH TO NO AVAIL. AS A CONSEQUENCE ABS SYSTEM IS NOW NON-FUNCTIONAL. *NM
Oct 26, 2005
C AR NOT BRAKING IN A TIMELY MANNER
Jun 21, 2005
WHEN DRIVING AT STOP AND GO BRAKES WENT DOWN TO THE FLOOR. CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO BLED THE BRAKES, AND TEST DROVE THE VEHICLE. TOLD CONSUMER THAT THERE WASD NOTHING WRONG. LATER, CONSUMER WAS DRIVING AND THE BRAKES CONTINUED TO GO TO THE FLOOR. CONSUMER FELT INSECURE WHEN DRIVING THIS VEHICLE. *AK
Oct 07, 2004
BRAKE HOSE BLEWOUT. VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. *AK WHILE DRIVING THE BRAKE HOSE BLEWOUT AND CAUSED THE BRAKE PEDAL TO GO TO THE FLOOR. THERE WAS NO INDICATION THAT THE FAILURE WAS ABOUT TO OCCUR, NO BRAKE FLUID LEAKAGE OR ERRATIC BRAKING. FLUID COVERED THE LEFT FRONT WHEEL AND CALIPER. THE DEALER NOTICED EVIDENCE THAT THE BRAKE HOSE RUBBED ON THE CALIPER. *SCC *NLM
Aug 22, 2003
HAVE CONTACTED 2 DEALERS FOR SERVICE/CONFIRMATION OF FAULTY PART, AND BOTH REPORT THAT THE PT # IS ON "NATIONAL BACKORDER" WITH NO ESTIMTED RECEIPT DATE. ABS LIGHT IS ENGAGED, AND DEALERS ARE UNWILLING TO DECLARE THE VEHICLE UNSAFE. DEALERS HAVE BEEN EXTREMELY NON-COOPERATIVE IN RESOLUTION. CONCERN IS THAT EXTENDED WARRANTY MAY EXPIRE PRIOR TO PART REPLACEMENT, OR THAT VEHICLE SAFETY MAY BE COMPROMISED AND INVOLVED IN AN INCIDENT.*AK
Jan 29, 2002
+ 2 more complaints for this component
TIRES
6 complaints
CONSUMER HEARD A LOUD NOISE COMING FROM THE DRIVEWAY WHERE THE VEHICLE WAS PARKED. THE FRONT PASSENGER TIRE HAD BLOWN OUT. *AK SINCE PURCHASE, THERE HAD BEEN THREE BLOW OUTS IN THE SIDEWALLS OF EACH TIRE, FOLLOWED BY A NOTICEABLE BUBBLE IN THE SIDEWALL WHILE THE VEHICLE WAS STATIONARY (KUMHO TIRE) *SCC *NLM
Oct 12, 2003
WHILE TRAVELING ABOUT 70 MPH ON THE HIGHWAY WITHOUT PRIOR WARNING. A NOISE CAME FROM THE REAR. THE DRIVER SIDE TIRE TREAD SEPARTED FROM THE WHEEL. THE TIRE WAS A COOPER DISCOVERY#HT P23575R15. *TT
May 28, 2003
SIDEWALLS OF TIRES ARE WEARING IMPROPERLY. *AK (DOT NUMBER: B3TA TIRESIZE: 195/65/15)
Dec 12, 2000
SIDEWALLS OF TIRES ARE WEARING IMPROPERLY. *AK( DOT NUMBER: B3TA TIRE SIZE: 195/65/15 )
Dec 12, 2000
WE TRAVEVELLED FROM OUR ONTARIO CANADA RESIDENCE TO OUR FLORIDA RESIDENCE ON NOVEMBER FRIDAY NOVEMBER 3, 2000. A FEW DAYS PRIOR TO THE TRIP, WE HAD OUR VEHICLE SERVICED WHICH INCLUDED ROTATION AND BALANCING OF THE MICHELIN TIRES. ON OUR RETURN, WE PUT OUR VEHICLE IN FOR SERVICE AGAIN ON NOVEMBER 21, 2000 AND WE WERE ADVISED THAT 3 OF THE 4 MIICHELIN TRIES HAD DEVELOPED CRACKED SIDEWALLS AND WERE UNSAFE TO DRIVE. ON CONTACTING, MICHELIN THEY ADMINTTED THE TIRES WERE DEFECTIVE BUT STATED THEIR POLICY WAS MANUFACTURER LIST LESS 20% WHICH AMOUNTED TO $107 PER TIRE FOR THE 4 TIRES. MY CONCERN THAT 3 OUT OTHE 4 TIRES BEING CRACKED AND UNSAFE WERE IGNORED. THE TREAD WEAR MEASURED ON THE TIRES WAS 6/32 VERSUS A BRAND NEW TIRE AT 9/32. THEY ADMITTED THAT THE TIRES HAD BEEN ROTATED, BALANCED AND WERE NOT WORN. I BELIEVE MICHELIN HAS FAR GREATER PROBLEMS WITH THE MX4 PLUS THAN THEY CARE TO ADMIT. WE HAVE FILED A COMPLAINT WIHT MICHELIN VIA THE WEB AND WITH CHRYSLER CANADA.*AK (TIRESIZE: P19565 15)( DOT NUMBER: TIRE SIZE: P19565 15 )
Nov 27, 2000
+ 1 more complaint for this component
SUSPENSION
5 complaints
AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.
Sep 18, 2017
I HAVE A 1997 JEEP GRAND CHEROKEE. IT HAS THE "WOBBLE OF DEATH", SO CALLED DUE TO ITS VIOLENT SHAKING OF THE FRONT END. I HAVE SEARCHED IT ONLINE AND FOUND MANY CASES OF THE SAME. I AM AWARE THAT THE VEHICLE IS OVER 10 YEARS OLD, BUT THE MANUFACTURE HAS BEEN WELL AWARE OF THE PROBLEM. THE "WOB" HAS AFFECTED VEHICLES AS OLD AS 1994. I AM NOT SURE IF THERE IS ANYTHING THAT CAN BE DONE BUT I FEEL LIKE I NEED TO TRY. *TR
Aug 07, 2009
CONTACT STATED: CONTACT HAS HAD TO PUT TWO BALL JOINTS ON THIS VEHICLE ,A LEFT BALL JOINT AND A RIGHT BALL JOINT. WHEN HE PARKED THE CAR HE HEARD A BANG. THE WHEELS WOULD BE ON AN ANGLE BECAUSE THE VEHICLE WAS A FRONT WHEEL DRIVE.
May 04, 2005
I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALER I LISTED ON THE PRIOR PAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I TALK TO CHRYSLER BECAUSE THE WARRANTY IS EXPIRED. HOWEVER, THE CUSTOMER SERVICE NUMBER FOR CHRYSLER IS BUSY ALL DAY LONG EVERYDAY AND IS IMPOSSIBLE TO GET THROUGH TO SOMEONE. THE NUMBER I HAVE BEEN DIALING IS 1-800-992-1997 AND I HAVE CALLED AT ALL DIFFERENT TIMES DURING THE DAY ON MULTIPLE OCCASSIONS AND I ALWAYS GET A BUSY TONE, IN THE MEAN TIME MY CAR IS GETTING WORSE AND I DON'T KNOW WHERE TO TURN.... THE PROBLEM IS WITH THE LOWER CONTROL ARM BALL JOINT NOT HOLDING LUBRICATION ACCORDING TO AN INDEPENDENT REPAIR SHOP I TOOK THE VEHICLE TO AFTER MIKE SHEPHERD SUPPOSEDLY LUBED SOMETHING AND THEN ASSURED ME THAT THE PROBLEM WAS RESOLVED WHEN INFACT THEY DIDN'T EVEN LUBE ANYTHING CLOSE TO THE PROBLEM ACCORDING TO THIS OTHER REPAIR SHOP. CAN YOU OFFER ME ANY HELP?? POSSIBLY ANOTHER NUMBER TO GET THROUGH TO CHRYSLER??*AK
Jul 25, 2001
WHEN RIDING ON ROUGH ROADWAYS THE VEHICLE EXPERIENCES EXTREME VIBRATION AND NOISE.
Jan 13, 1998
VEHICLE SPEED CONTROL
5 complaints
OWNED A 1997 CHRYSLER CIRRUS. PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY WHEN CAR ACCELERATED TO AN INCREDIBLE SPEED WITHIN SECONDS. CAR SHOT OUT OF DRIVEWAY, ACROSS STREET INTO NEIGHBORS HOME AND GARAGE. CAR HAS INDICATION OF CONTINUED ACCELERATION AFTER IMPACT WITH RIGHT FRONT TIRE SHOWING THE TREADS NO LONGER EXIST. CAR WAS TOTALED AND HOME/GARAGE DAMAGE WAS OVER $12,000. THANK GOD! NO ONE WAS INJURED OR KILLED! MY FAMILY AND I WILL NEVER OWN ANOTHER CHRYSLER AGAIN! *TR
May 18, 2008
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE CRUISE CONTROL WOULD NOT DISENGAGE. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE IGNITION WAS TURNED OFF TO STOP THE VEHICLE. ALTHOUGH THE DEALER AND MANUFACTURER WERE ALERTED, NO APPOINTMENT WAS MADE FOR INSPECTION.
Mar 21, 2006
WHEN SHE STARTED VEHICLE AND TOOK IT OUT OF PARK, VEHICLE SUDDENLY ACCELERATED OUT OF DRIVEWAY TOWARDS A TRAFFIC FILLED ROAD. CONSUMER STATED THAT SHE DIRECTED VEHICLE AWAY FROM ROAD WHICH CAUSED TIE ROD TO BREAK, STOPPING VEHICLE. DEALERSHIP STATES THEY COULD NOT DETERMINE REASON FOR SUDDEN ACCELERATION. *AK VEHICLE EXPERIENCED SUDDEN ACCELERATION ON A SECOND OCCASION WHEN CONSUMER WAS IN A LINE AT A CAR WASH, CONSUMER STARTED VEHICLE TO GO INTO CAR WASH AND IT SHOT OUT OF CONTROL, CONSUMER TURNED OFF KEY WHILE EXITING CAR WASH, HOWEVER VEHICLE KEPT GOING AND WAS LITERALLY AIRBORNE, GOING OVER A CURB, VEHICLE WAS FINALLY STOPPED BY HITTING A LIGHT POLE, CONSUMER WAS INJURED IN ACCIDENT. *SLC
Jun 13, 2001
THE VEHICLE ACCELERATED WHEN PUTTING IN DRIVE POSITION UNEXPECTEDLY AND AT A HIGHER SPEED WHILE THE BRAKING SYSTEM WAS ACTIVATED, CAUSING A MINOR ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. *AK
May 11, 1998
THE VEHICLE FAILS TO SLOW PROPERLY DURING DECELERATION, REQUIRING CONSTANT PRESSURE IN ORDER TO AVOID AN ACCIDENT.
May 22, 1997
STEERING
5 complaints
STEERING IS VERY LOOSE. THE CAR A 1997 CHRYSLER LHS WANDERS FROM LANE TO LANE AND NEEDS CONSTANT STEERING CORRECTIONS. THIS IS NOT THE FIRST TIME. WE HAD THE SAME CONDITION FIXED ABOUT 3 YEARS AGO. *AK
May 14, 2007
THE TIE RODS WERE WORN OUT. THE VEHICLE LOST STEERING CONTROL WHILE DRIVING. PLEASE PROVIDE DETAILS. *PH
Aug 07, 2003
WHEN TURNING A CORNER FROM A STOP SIGN TIE ROD END ON PASSENGER'S SIDE BROKE. CONSUMER STATED BOTH WHEELS WENT IN SEPARATE DIRECTION INSTEAD OF SAME WAY.*AK THE LEFT SIDE ALSO NEEDS REPLACEMENT. *YH
Apr 23, 2001
TURNING TO THE RIGHT, STEERING LOCKED AND HAD A NEAR COLLISION. WAS STRONG ENOUGH TO STRAIGHTEN VEHICLE ADN HAVE TOWED TO DEALER FOR REPAIR. *AK
Oct 24, 2000
ON MY WAY FROM WORK FROM DOWNTOWN BALTIMORE, WHILE GOING NORTH ON THE RAMP OF I-395 THE STEERING BECAME UNRESPONSIVE. FIRST, THE CIRRUS RAN INTO THE LEFT BARRIER, AND IT PICK UP SPEED ACROSS THE RAMP AND HIT THE RIGHT BARRIER. THERE WAS NO CONTROLING OR STOPPING THE CIRRUS. SINCE I WAS BY MYSELF , THERE WAS NO WITNESS, AND THE HIGHWAY WAS CLEAR AND DRY. *AK
Jan 26, 2000
VISIBILITY
5 complaints
DRIVER'S SIDE POWER MIRROR SHORTED OUT AND CAUSED A FIRE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Apr 10, 2002
INSIDE REAR VIEW MIRROR FELL OFF. *YC
Feb 01, 1999
SUN REFLECTS ONTO WINDSHIELD, CAUSING POOR VISIBILITY.
Mar 05, 1997
WINDSHIELD DESIGN CAUSING REFLECTION FROM DASHBOARD RESULTING IN POOR VISIBILITY.
Dec 30, 1996
WHILE DRIVING OWNER SEES A GLARE ON THE FRONT WINDSHIELD, ,HE STATES THAT IT BOUNCES OF THE DASH BOARD AND BLOCKS VISION, HE ALSO NOTES THAT THIS OCCURS WHEN THERE IS A LOT OF STREET LIGHTS, IT CAUSES A PANIC STOP. *AK
Dec 23, 1996
ELECTRICAL SYSTEM
3 complaints
VEHICLE WAS PARKED IN A PARKING GARAGE AND WITHOUT CAUSE THE VEHICLE BUSTED INTO FLAMES. THE PARKING ATTENDANT NOTIFIED THE FIRE DEPARTMENT. AFTER EXTINGUISHING THE FIRE THE FIRE DEPARTMENT STATED THAT THE CAUSE WAS ELECTRICAL. *AK *TT
Mar 08, 2005
WHEN IT RAINS SOMETIMES IT WILL BE WET ON THE FLOOR BEHIND DRIVER SEAT. ALL WINDOW AND DOORS ARE CLOSED. LOCK DON'T ALWAYS OPEN. KEY GETS STUCK IN IGNITION. PROBLEMS SHIFTING GEARS IN AUTOMATIC WHEN FIRST START VEHICLE.*AK
Mar 31, 2001
RECEIVED RECALL NOTICE #98V183000 & CONTACTED DEALER. TOOK VEHICLE TO DEALER. WAS SUPPOSE TO BE REPAIRED. PICKED VEHICLE UP & IT COULD NOT SHIFT. HAD TO PUSH HARD TO SHIFT. THE REPAIR REMEDY FAILED. *AK
Nov 09, 1999
LATCHES/LOCKS/LINKAGES
3 complaints
DEALER HAD TO REPLACE DRIVER'S DOOR KNOB LATCH MECHANISM. CURRENTLY, THE PASSENGER'S SIDE DOOR KNOB LATCH MECHANISM BROKE. *AK
Aug 28, 2003
HOOD LATCH SPRING FAILED. NLM
Feb 01, 1999
HOOD LATCH SPRING CAN DISENGAGE FROM ITS HOLE IF THE HOOD IS SLAMMED SHUT. *AK
Jul 17, 1997
STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE REAR PASSENGER DOOR SWUNG OPEN ABNORMALLY. THE CONTACT HAD TO SCREW IN THE BOLT THAT HELD THE LATCH INTO PLACE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF SOMEONE FALLING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
Oct 11, 2011
DRIVING ON EXPRESSWAY AND HOOD FLEW UP AND SHATTERED THE WINDSHIELD AND WRAPPED UP OVER ROOF.
May 16, 1999
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
TL*THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE LIGHT ON THE ODOMETER GAUGE ON THE INSTRUMENT CONTROL PANEL STOPPED WORKING. SHORTLY AFTERWARDS, THE ENTIRE LIGHTING ON THE INSTRUMENT CONTROL PANEL FAILED. THE HORN ALSO BEGAN BLOWING WITHOUT APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPLACED THE STEERING COLUMN ALONG WITH THE HORN SWITCH. TWO WEEKS AFTER THE REPAIR THE FUSE FAILED WHEN USING THE HORN. THE DEALER REPLACED THE IGNITION SWITCH, BUT UPON FURTHER INSPECTION SHE NOTICED THAT THE CRANK SHAFT POSITION SENSOR HAD MELTED. THE CONTACT STATED THAT THE FAILURE WAS ELECTRICAL SINCE NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE, AND THE VEHICLE CONTINUED TO STALL WITHOUT PRIOR WARNINGS. THE FAILURE MILEAGE WAS UNDER 45,000 . THE CURRENT WAS 99,877.
Oct 21, 2009
CONSUMER WAS AWAKENED BY CAR ALARM AT APPROX 3:00 AM. NOTICED VEHICLE WAS ON FIRE; FLAMES WERE COMING FROM UNDERNEATH HOOD ,THROUGH WINDSHIELD, THAT COMPLETLY MELTED DOWN, ENGINE COMPLETELY BURNT, AND ONE TIRE BLEW. FIRE DEPARTMENT HAD TO UNATTACH HOOD TO STOP FIRE. *AK POSSIBLE ENGINE FAILURE. *SLC
Jul 14, 1997
POWER TRAIN,EQUIPMENT
2 complaints
TRANSMISSION COOLER LINE LEAK. POTENTIAL OF FIRE OR LOSS OF DRIVE ABILITY OF CAR. THERE HAVE BEEN THREE (3) FAILURES OF THE SAME PART. 10/21/98 AND 4/29/04 AND AGAIN TODAY 7/11/06. *NM
Jul 11, 2006
EXPERIENCED PROBLEMS WITH TRANSMISSION. *BF THE A/C EVAPORATED COIL NEEDED TO BE REPLACED BY THE CONSUMER AFTER 42920 MILES. THE CONSUMERS VEHICLE STARTED LEAKING OIL. THE CONSUMER PUT THE VEHICLE IN REVERSE AND PROCEEDED TO BACK OUT OF THE DRIVEWAY. THE CONSUMER PUT THE CAR IN DRIVE TO DRIVE AWAY AFTER BACKING AND THE VEHICLE CONTINUED TO GO IN REVERSE. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR SERVICE AN WAS FOUND THAT THE PIN IN THE DIFFERENTIAL HAD COME LOOSE PUNCTURING THE TRANSMISSION CASE CAUSING RAPID FLUID LOSS. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. *TC
Sep 30, 2004
UNKNOWN OR OTHER
1 complaint
MY CAR IS A RECALL AN LIKE TO KNOW WERE CAN I TAKE IT TO GET FIXED. *TR
Jun 13, 2008
SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
TL*THE CONTACT OWNS A 1997 CHRYSLER. THE MODEL WAS UNAVAILABLE. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 98V184000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). SHE TOOK THE VEHICLE TO THE DEALER AND THEY CLAIMED TO HAVE ALREADY PERFORMED THE RECALL REPAIR. THE CONTACT STATED THAT THE FAILURE HAS NOT BEEN REPAIRED BECAUSE THE FUEL RAIL IS LEAKING. THE DEALER STATED THAT THE FUEL RAIL NEEDED TO BE REPLACED, BUT WILL NOT MAKE THE REPLACEMENT. THE CURRENT AND FAILURE MILEAGES WERE 112,154. UPDATED 3/25/08 *CN THE DEALER STATED THERE WAS A RUBBING NOISE WHEN TURNING AND VEHICLE NEEDS RIGHT WHEEL BEARINGS. UPDATED 03/25/08 *TR
Mar 07, 2008
SUSPENSION,AIR BAGS
1 complaint
BOTH TIE RODS ON THE LEFT REAR TIRE BROKE CAUSING THE TIRE TO LOCK UP. WHICH CAUSED LOSS OF CONTROL OF THE CAR SENDING THE CAR INTO A DITCH. FRONT END OF CAR STOPPED IN DITCH AND REAR THEN CAME OVER LANDING UPSIDE DOWN. NONE OF THE AIR BAGS EMPOLYED.
Jul 25, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
UPON TAKING THE VEHICLE IN FOR RECALL REPAIRS FOR THE TRANS AXLE, THE CONSUMER STARTED TO EXPERIENCE OTHER PROBLEMS, SUCH AS DROPPING GEARS, AND CUTTING OFF INTERMITTENTLY. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOUR TIMES, AND THE DEALER REPLACED THE COMPUTER. HOWEVER, THE PROBLEM HAD NOT BEEN RECTIFIED AS OF YET. *AK *BF *NM AS OF APRIL 5, 2005, THE VEHICLE STILL EXHIBITED THE SAME PROBLEM. RECALL CAMPAIGN# 98V183000 & 04V021000. *AK *TT THE IDLE WAS RE-ADJUSTED. *SC
Jun 02, 2005
STEERING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
THE CAR HAS HAD SEVERAL PROBLEMS RACK AND PINION, TIRE RODS, FUEL SYSTEM, BUT THE MOST RECENT IS ELECTRICAL PROBLEMS IT STALLS OUT ANY TIME YOU DRIVE IT IN THE RAIN. *NM
Apr 04, 2004
FUEL SYSTEM, GASOLINE
1 complaint
OVER A PERIOD OF SEVERAL MONTHS THE "CHECK ENGINE" LIGHT WOULD COME ON AND THE CAR WOULD RUN ROUGH WHEN SITTING IN TRAFFIC FOR LONG PERIODS OF TIME. THEN I BEGAN TO SMELL GASOLINE FUMES IN THE PASSENGER COMPARTMENT OF THE CAR WHILE DRIVING, AND ALSO OUTSIDE THE CAR AFTER GETTING OUT. I TOOK THE CAR TO A REPUTABLE MECHANIC. HE STATED THAT THE FUEL RAIL SEAL IS LEAKING AT THE FUEL INJECTOR AND THAT HE HAS SEEN THIS FREQUENTLY BEFORE. THERE IS ALREADY A RECALL FOR THE EXACT SAME PROBLEM ON 1996 - 1999 AND SOME 2000 DODGE CARAVANS, BUT WHEN I CALLED CHRYSLER THEY REFUSED TO DO ANYTHING. I AM CONCERNED BECAUSE THIS IS AN OBVIOUS FIRE HAZARD. MY VEHICLE HAS ONLY 59,890 MILES ON IT.*JB
Feb 25, 2003
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
WHILE DRIVING 10 MPH, FLAMES WERE BURSTING FROM REAR LEFT SPEAKER. FIRE DEPARTMENT PUT OUT FIRE. FACTORY REPRESENTATIVE DETERMINED THAT FIRE WAS CAUSED BY WIRING OF REAR BRAKES GETTING HOT. DAMAGE TO VEHICLE WAS $ 5000.00, NO INJURIES.*AK CONSUMER ADDS CHYRSLER HAS DENIED ANY RESPONSIBILITY. *TT
Jan 03, 2002
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN AUTOMATIC TRANSMISSION PROBLEM HAPPENED AT 51500 MILES. DEALER SAID THAT WARRANTY IS UNDER 50000 MILES. I WAS UPSETED ABOUT THEIR COMMENT BECAUSE I WAS GOOD CUSTOMER AND ONLY 1500 MILES OVER THE LIMIT. THEY UNDERSTOOD AND GIVE CHRYSLER PHONE CALL AND NEGOTIATED IF THEY COULD TAKE CARE OF THIS COST $1800. THEY ACCEPTED TO PAY 50% FINALY. I HAD NO CHOICE TO ACCEPT. MY WIFE WAS STILL GET ANGRY TO PAY $900. I DO NOT WANT TO HAVE CHRISLER CAR BECAUSE I HAVE HEARD FROM MY FRIENDS THAT IT IS QUITE COMMON TRANSMISSION PROBLEM. PLZ SUGGEST ME HOW TO DO. I'M HOPING I GET YOUR GOOD INFORMATION. THANK YOU. HAVE A MERRY CHRISTMAS.
Dec 20, 2001
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING AT 65 MPH WITH CRUISE CONTROL SET AT 65 VEHICLE WAS ACCELERATING UP TO 80 MPH. BRAKES WERE APPLIED, BUT THERE WAS NO RESPONSE, AND VEHICLE CONTINUED TO ACCELERATE UP TO 80 MPH. EMERGENCY PARKING BRAKE WAS ENGAGED, VEHICLE SLOWED DOWN. VEHICLE WAS PLACED IN NEUTRAL AND IT CAME TO A SLOW STOP. CONSUMER CONTACTED DEALER, DEALER REPLACED CRUISE CONTROL CABLE PART # 4573693. *AK AT FIRST THE ENGINE HEATED WHILE THE CONSUMER WAS TRAVELING AND THE CAUSE WAS FOUND TO BE A BLOWN UP HEAD GASKET. *YH
Nov 22, 2000
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
I AM A SINGLE PARENT OF THREE AND REALLY WOULD LIKE YOU TO TAKE A GOOD LOOK AT ALL THESE THINGS. THERE ARE PLENTY MORE BUT COULD NOT LIST EVERYTHING THAT HAS WENT WRONG WITH THIS CAR. NO SAFETY DEFECTS LISTED IN SUMMARY. *AK
Oct 30, 2000
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
WHEN SHIFTING OUT OF PARK INTO DRIVE VEHICLE IDLED HIGH, CAUSING VEHICLE TO RUN INTO ANOTHER VEHICLE, AIR BAGS DEPLOYED. *AK *ML
Jun 02, 2000
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
WHEN DRIVING AT 35 MPH AND APPLYING THE BRAKES, THE BRAKE'S ARE SHAKING AND THERE IS SOME RATTLING NOISE. BRAKES GO HALF WAY TO THE FLOORBOARD, AND CONSUMER HAD THE ROTORS REPLACED. ALSO, TRANSMISSION LINE BUSTED, CAUSING OIL TO GET ONTO ENGINE AND THE MANIFOLD. *AK
Oct 20, 1999
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
VEHICLE WOULDN'T START DUE TO FUEL PUMP FAILURE. ONCE PART WAS REPLACED, OLD FUEL PUMP SHOWED BURNED AREAS. FUEL PUMP IS AVAILABE FOR INVESTIGATIONS. CONSUMER HIT A DEER AND HAD FOUR THOUSAND DOLLARS OF DAMAGE DUE TO A 35-40 MPH IMPACT. DEER HIT IN FRONT OF VEHICLE AND SMASHED INTO THE WINDSHIELD. UPON IMPACT, AIR BAGS DID NOT GO OFF. *AK
May 20, 1999
FUEL SYSTEM, OTHER
1 complaint
DRIVING THE VEHICLE THE GAS GAUGE WILL INDICATE THAT THERE IS A QUARTER TANK OF GAS IN THE VEHICLE, BUT THE GAS TANK WOULD BE EMPTY AND THE VEHICLE WILL STALL THEN THE VEHICLE WILL SHUT DOWN WITHOUT NO PRIOR WARNING OR THE VEHICLE WON'T START UP. THE VEHICLE HAS BEEN IN THE SHOP FIVE TIMES, AND THE DEALER DOESN'T KNOW THE PROBLEM. *AK
Nov 19, 1998
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
CONSUMER WAS DRIVING AND PULLED OUT FROM ROADSIDE INTO TRAFFIC AND THERE WAS A CONSTRUCTION SITE, A PEDESTRIAN STEPPED OUT. WHEN CONSUMER PRESSED BRAKE PEDAL THERE WAS NO BRAKING, AND CONSUMER REARENDED VEHICLE IN FRONT. ALSO, THE AIR BAGS DID NOT INFLATE, EVEN AT 30MPH. *AK
Jul 08, 1998
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
GOING 55MPH IN RAINY WEATHER WHEN THE WINDSHIELD WIPERS FAILED TO WORK; PULLED OFF ROAD & STOPPED. RESTARTED VEHICLE & WINDSHIELD WIPERS WORKING AGAIN. TOOK TO DEALER & INFORMED WAS IGNITION SWITCH PROBLEM. *AK
Sep 30, 1997
AIR BAGS
1 complaint
THE CONSUMER IS SHORT AND SITS CLOSE TO STEERING WHEEL AND WOULD LIKE AIR BAG DISCONNECTED, DUE TO POSSIBLE INJURY THAT WOULD OCCUR IF AIR BAG DEPLOYED.
Sep 17, 1997
Frequently Asked Questions
How many problems does the 1997 CHRYSLER Cirrus have?
The 1997 CHRYSLER Cirrus currently has 77 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1997 CHRYSLER Cirrus?
The most common problems reported for the 1997 CHRYSLER Cirrus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1997 CHRYSLER Cirrus problem data come from?
All problem and complaint data for the 1997 CHRYSLER Cirrus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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