2002 CHRYSLER PT Cruiser Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
525
Complaints Reported
Complaints by Component
STRUCTURE
55 complaints
TAKARA RECALL. WHILE CHANGING UPPER AND LOWER MOTOR MOUNT I NOTICED SUB FRAME ON THE PASSENGER'S SIDE WAS ROTTED AND AFTER I PUT MOUNTS IN THE CAR PULLS WHEN ACCELERATING
Jun 16, 2017
NOTE: THIS IS NOT A SAFETY ISSUE (AS FAR AS I KNOW) BUT I WANT IT TO GO ON RECORD FROM WHAT ALL PT CRUISER OWNERS HAVE BEEN GOING THROUGH. DASHBOARD CRACKED AND VENT GRIDS CRUMBLED WHEN DOING A REGULAR CLEANING (DUSTING WITH CLOTH). I JUST WANT TO BE NOTED THAT I FOUND OUT THAT THE GREAT MAJORITY OF PT CRUISERS HAVE THIS ISSUE. I DO NOT THINK IT IS FAIR TO CUSTOMERS TO HAVE NO PROTECTION FROM SUCH POOR QUALITY MATERIALS. MANUFACTURE SHOULD BE MADE LIABLE FOR SUCH THINGS. *TR
Jan 31, 2015
LOUD CRACKING SOUNDS WHILE DRIVING THEN THE DASH STARTED OPENING UP IN TWO PLACES, ONE THROUGH THE VENT FAN ALL THE WAY TO THE INSTRUMENT PANEL AND THE OTHER FROM THE VENT TOWARD THE GLOVE BOX. CHRYSLER AND MY DEALER CLAIM THEY HAVE NEVER HEARD OF THIS PROBLEM ALTHOUGH MANY COMPLAINTS ON THE WEB AND THIS SITE? ALSO MANY ON THIS SITE SAID THEY CONTACTED CHRYSLER. HAVE MADE APPOINTMENT TO REPLACE AT MY COST SINCE IT DOESN'T SEEM SAFE TO DRIVE A CAR THAT'S SPLITTING DOWN THE MIDDLE, AND CHRYSLER AND THE DEALER CLAIM NO RESPONSIBILITY. MY CAR HAS BEEN WELL MAINTAINED, USED SUN SHADES AND ONLY HAS 35,585 MILES, LIVING ON THE CENTRAL CALIFORNIA COAST WHERE THE WEATHER IS MILD ALL YEAR AROUND. SEEMS LIKE THIS IS DEFECTIVE MATERIAL THAT CHRYSLER SHOULD REPLACE. *TR
Jul 09, 2012
DASHBOARD CRACKED FOR UNKNOWN REASONS. *TR
Sep 13, 2011
2002 PT CRUISER MOTOR MOUNTS KEEP GOING OUT. I HAD MY MOUNTS REPLACED 6 MONTHS AGO. THEN WITHIN 2 MONTHS THEY WENT OUT AGAIN. NOW THEY ARE MAKING NOISE AGAIN. THESE ARE OBVIOUSLY DEFECTIVE. IF THESE MOUNTS ALL FAIL, THE ENGINE CAN FALL ON TO THE AXLE AND WHO KNOWS WHAT WILL HAPPEN? *TR
Aug 19, 2011
+ 50 more complaints for this component
ELECTRICAL SYSTEM
54 complaints
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED, A WARNING LIGHT ILLUMINATED, AND AN ALARM SOUNDED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALARM SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Jun 22, 2016
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED A LONG CRACK WHICH ORIGINATED ON THE FRONT DRIVER'S SIDE WINDSHIELD THAT CROSSED OVER THE DASHBOARD VENT AND EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Mar 08, 2016
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE DEALER REQUIRED THAT A NEW COMPUTER BE INSTALLED INTO THE VEHICLE RELATED TO THE MANUFACTURER'S KEY IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
Oct 02, 2015
WINDOWS AND AIR CONDITIONER FAILED. CAR UNDRIVEABLE ,ALL CURCIT BREAKERS AND FUSES CHECKED. THIS IS A SAFETY HAZARD. ALMOST PASSED OUT GOING A FEW MILES. I CAN'T DRIVE IT WITH OUT INJURY.
Jul 03, 2015
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE BATTERY CONTINUOUSLY LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000 AND THE CURRENT MILEAGE WAS 170,583.
May 01, 2014
+ 49 more complaints for this component
AIR BAGS
36 complaints
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR WARNING LIGHT REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 102,000.
Jan 04, 2021
UPON STARTING VEHICLE ALL WARNING TEST LIGHTS SUCH AS AIRBAG,OIL PRESSURE ETC. COME ON AS NORMAL,BUT OFTEN THE RED "AIRBAG" LIGHT STAYS ON INDEFINITELY OR GOES OFF THEN BELLS AND "AIRBAG" RED LIGHT REAPPEAR AND STAY ON 5 TO 10,SECONDS THEN GO OFF EVERY FEW MINUTES FOR SEVERAL SECONDS. THIS SEEMS TO OCCUR WHEN I AM IN 1000 TO 1500, LOW ROOMS LIKE WHEN I'M SLOWING TO MAKE A STOP.YESTERDAY, THE AIRBAG LIGHT STAYED ON THE ENTIRE 20 MINUTE TRIP. I TOOK CAR IN FOR REPAIR ON MY OWN $ BUT PROBLEM RETURNED. PROBLEM HAS OCCURRED AT ALL,HIGHWAY AND STREET SPEEDS BUT MOSTLY WITH DECELERATION TURNING THE AIRBAG OFF. VERY DANGEROUS. WHY HAVEN'T YOU PUT THE PT CRUISER ON THE AIRBAG RECALL LIST? I BOUGHT THE CAR NEW IN 2002 AND AM,THE SOLE OWNER.
Jul 22, 2019
TAKATA RECALL THIS VEHICLE WAS INVOLVED IN A T-BONE ACCIDENT IN WHICH DRIVERS SIDE BACK SEAT TO REAR HATCH WAS T-BONED. BOTH FRONT AIRBAGS DEPLOYED AT IMPACT. THE PASSENGER SIDE AIRBAG WAS PRISTINE WHITE WITHOUT ANY FRAY WHEN DEFLATED. THE DRIVERS SIDE AIRBAG WAS FULL OF GUN SHOT RESIDUE AND BAG FRAYED. THE DRIVERS SEAT BELT WAS BURNED (BELT WAS CHARRED) ONTO DRIVERS CHEST AND THERE WAS AN APPARENT PUNCTURE WOUND LEFT OF CENTER CHEST AND MY SIGNIFICANT OTHER WAS DECEASED. THIS HAPPENED JAN 27, 2019. I'M WAITING ON CERTIFIED REPORTS FROM LA COUNTY CORONER AND CHP. DUE END MARCH, EARLY APRIL. *DSY
Mar 15, 2019
TAKATA RECALL: I WAS DRIVING NORTH, TURNING RIGHT ON A 20 MPH CURVE, WHEN SOMEONE HEADING SOUTH, TURNED LEFT ON THE CURVE, WENT OVER THE LINE AND HIT ME HEAD ON. WHEN I CAME TO, I HEARD MYSELF SCREAMING THAT I WAS ON FIRE! ( BUT MY CAR WAS NOT ON FIRE.) THEN I DIDN'T REMEMBER ANYTHING UNTIL I WOKE UP IN THE HOSPITAL. I WAS COVERED IN THIS HOT POWDERY SUBSTANCE AND I HAD BURNS WHERE EVER MY SKIN WAS SHOWING. I HAD CUTS EVERYWHERE AND DARK MARKS IN MY SKIN FOR YEARS. I HAD CORNEAL SCRATCHES AND IRRITATED EYES TOO, ALONG WITH DISLOCATED JAW, SEAT BELT INJURIES AND A FEW OTHER INJURIES. MY TMJ SPECIALIST REALIZED I HAD METAL IN MY FACE, LOOKING AT MY MRI. A FEW DAYS AFTER THE MRI, MY FACE SWELLED UP ON THE RIGHT SIDE, MY RIGHT EYE WAS SWOLLEN SHUT AND MY FACE HAD A HUGE BUMP WHERE THE METAL FESTERED UP FROM THE MRI, THE ER LANCED IT OPEN, FOUND PARTICALS BUT DIDN'T DO A BIOPSY, JUST THREW IT AWAY. I NEVER HAD FACE SURGERY OR ANYTHING LIKE THAT AND IT WAS TOO HIGH ON MY CHEEK TO BE FROM DENTAL WORK. I HAVE DOCUMENTS ON ACCIDENT REPORTS, DRS DOCUMENTS, X RAYS, MRI'S SHOWING THE BLOOM OF METAL HIDING MY BROKEN JAW. I HAVE PICTURES TOO OF ME AND DEPLOYED AIRBAGS. ALTHOUGH I DON'T HAVE THEM HERE TO SCAN. HOPEFULLY I CAN COME BACK TO MY FORM AND UPDATE ANY INFORMATION THAT IS MISSING. THANK YOU. MY TMJ DR AND MY MAXIO FACIAL SPECIALIST SAID IT HAD TO BE SHRAPNEL AND THEY CANNOT MAKE ANY PROPER DIAGNOSIS OF MY TMJ OR BROKEN JAW. I STILL HAVE PAIN AND STILL HAVE SHRAPNEL THAT HAS BEEN COMING OUT OF MY EYE AREA AND FACE FOR SOME TIME. I KNEW OF ALL OF THIS PRIOR TO THE TAKATA ISSUES, I HAVEN'T BEEN WELL ENOUGH TO FOLLOW THROUGH WITH YOU UNTIL NOW. THANK YOU FOR YOUR TIME.
Mar 02, 2017
TL* THE CONTACT OWNED A 2002 CHRYSLER PT CRUISER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAG DEPLOYED AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Oct 26, 2016
+ 31 more complaints for this component
STEERING
34 complaints
Hello My name is [XXX]. I own a 2002 Chrysler Pt cruiser and for some reason the power steering went out while I was driving! I was able to make it home because I wasn’t far away! My power steering stopped out of no where and my fluid is full and my belt is attached I was also told my pump was in great condition! I’m really concerned because I had my 6 year old child in the car! I now can’t make appointments work or even take my child to school I’m in need for help! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jun 11, 2023
VEHICLE RECALLED IN 2004 FOR POWER STEERING PRESSURE HOSE LEAK POTENTIAL. RECALL WAS COMPLETED. POWER STEERING PRESSURE HOSE IS NOW LEAKING. CHRYSLER WILL NOT HONOR A REPAIR.
Nov 13, 2017
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FLUID LEAKED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONER BECAME INOPERABLE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Oct 16, 2015
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE AND NOTICED SMOKE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING BELT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED MULTIPLE TIMES; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE POWER STEERING SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 04V268000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 142,000.
Jul 07, 2015
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT POWER STEERING FLUID WAS LEAKING AND CAUSING A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED A STEERING HYDRAULIC POWER ISSUE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 170,000.
Apr 17, 2014
+ 29 more complaints for this component
EXTERIOR LIGHTING
31 complaints
DOME LIGHTS DO NOT ALWAYS GO OUT WHEN DOORS ARE CLOSED. SOMETIMES DOME LIGHTS COME ON WHEN SIGNALS ARE USED. COULD RUN BATTERY DONE IF NOT NOTICED
Jan 17, 2018
ON RETURNING HOME FROM AN EVENT IN THE EVENING I PARKED MY VEHICLE IN THE GARAGE. I TURNED OFF LIGHTS AND THEN THE IGNITION AND EVERYTHING SHUT DOWN EXCEPT THE FOG LIGHTS STAYED ON (THE VEHICLE WAS COMPLETELY SHUT OFF). I NEVER HAD THE FOG LIGHTS ON THAT EVENING. I TRIED VARIOUS A TEMPS I.E. PUSHING THE BUTTEN IN, TURNING THE VEHICLE ON AND THEN OFF AGAIN, ETC., BUT DID NOT HAVE ANY SUCCESS. MY WIFE WENT ONLINE AND FOUND (FROM MANY PEOPLE HAVING THE SAME PROBLEM WITH THEIR PT CRUSIERS) TO PUT THE LEFT TURN SIGNAL ON, SHUT OFF THE VEHICLE, THEN PUSH THE FOG LIGHT BUTTEN IN. THIS WORKED SO THAT I DIDN'T WAKE UP TO A DEAD BATTERY. IF YOU GO ONLINE YOU WILL FIND MANY PEOPLE WHO OWN PT CRUISERS WITH THE IDENTICAL PROBLEM INCLUDING SOME HAVING SMOKE COMING FROM THE MULTI FUNCTION SWITCH. I HOPE TO HEAR FROM SOMEONE SOON!!
Mar 25, 2017
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE FOG LIGHTS ILLUMINATED INDEPENDENTLY AND WOULD NOT TURN OFF. THE CONTACT ALSO STATED THAT THERE WAS AN ODOR AND EVIDENCE OF SMOKE COMING FROM THE STEERING WHEEL. AFTERWARDS, THE CONTACT WAS ABLE TO TURN THE FOG LIGHTS OFF AND THE ODOR DISSIPATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Apr 25, 2016
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THE FOG LAMPS WOULD REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT HAD TO REMOVED THE FUSE IN ORDER TO TURN THE FOG LAMPS OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SWITCH THAT OPERATED THE EXTERNAL LIGHTS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 103,000.
Aug 19, 2011
FOG LIGHTS AUTOMATICALLY TURNING ON BY THEMSELVES WITHOUT THE OWNERS KNOWLEDGE...LATER ON IN THE DAY IT WOULD CAUSE ISSUES WITH THE HEADLIGHTS NOT WANTING TO WORK OR THEM GOING OFF WHEN YOU NEED THEM WHICH COULD POTENTIALLY CAUSE AN ISSUE. PLEASE REVIEW THE FOLLOWING WEBSITE FOR OTHER POTENTIAL ISSUES WITH OTHER CONSUMERS: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER-PT-CRUISER/TF81KHBDLDVT92AH2/P7. *TR
Aug 04, 2011
+ 26 more complaints for this component
ENGINE AND ENGINE COOLING
30 complaints
PREMATURE WATER PUMP AND TIMING CHAIN FAILURE 2002 PT CRUISER. *TR
Jan 03, 2011
EVERY TIME I UNPLUG MY BATTERY IT TAKES SOME HOURS OF DRIVING BEFORE THE FAN COMES BACK ON AND THAT CAUSES OVERHEATING BY THE TIME THE CAR'S FAN START WORKING AGAIN. WHEN IT OVER HEAT IT BOILS THE COOLANT AND I WOULD HAVE TO PUT THE HEATER ON FULL BLAST IN ORDER TO SUPPRESS THE OVERHEATING. AND THE POWER STEERING HOSE IS ON PART OF THE RADIATOR THAT MAKES IT MELT WHEN THE COOLANT GETS TOO HOT. *TR
Jul 05, 2010
I WAS DRIVING MY 2002 PT CRUISER, I WAS STOPPED AND NOTICED FLAMES COMING FROM UNDER THE HOOD. I GOT OUT AND WITHIN A MINUTE THE CAR WAS FULLY ENGULFED. THE CAR WAS COMPLETELY DESTROYED. I HAVE PICTURES OF THE CAR AFTER THE DAMAGE. *TR
Dec 30, 2009
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. SHE THEN NOTICED FLAMES UNDER THE HOOD THROUGH THE DASHBOARD OF THE VEHICLE. THE ENGINE TURNED OFF, WHICH FORCED THE CONTACT TO COAST THE VEHICLE TO A STOP. THE PASSENGER OF THE VEHICLE INJURED HER NOSE AND WRIST WHILE ATTEMPTING TO EXIT THE VEHICLE. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS DIAGNOSED BY THE MANUFACTURER AND THEY STATED THAT THE FAILURE WAS NOT CAUSED BY A VEHICLE DEFECT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 71,300.
Aug 15, 2008
2002 PT CRUISER, WAS SERVICED ABOUT 3-4 MOS PRIOR, RUNNING FINE, ALL OF A SUDDEN SMOKE WAS COMING OUT OF THE INSIDE OF THE CAR VENTS, I PULLED OVER WHEN I EXIT THE CAR, I SAW SMOKE AND HEARD SOMETHING IGNITE IN THE HOOD. THERE WAS NO WARNING OF ANYTHING WAS WRONG WITH THE CAR, THERE WERE NO WARNING LIGHTS, THERE WAS NO STALLING OF THE CAR, NOTHING. *TR
Aug 11, 2008
+ 25 more complaints for this component
POWER TRAIN
27 complaints
ENGINE STARTS AND RUNS, BUT AS SOON AS I PUT IT INTO ANY GEAR BUT PARK, THE CAR IMMEDIATELY DIES. IT WILL RESTART, BUT AGAIN DIES WHEN PLACED IN A GEAR. THE CHECK ENGINE LIGHT CAME ON SO I HAD MY MECHANIC LOOK AT IT. HE CHECKED FOR CODES AND THIS IS THE CODE THAT CAME UP (P0601). IT HAS 83500 MILES. HE SAYS IT NEED A NEW COMPUTER. THIS INITIALLY STARTED BACKING INTO TRAFFIC, THE CAR JUST QUIT. I STARTED IT BACK UP AND WENT TO PUT IT IN DRIVE AND IT AGAIN QUIT. THIS HAPPENS OVER AND OVER, UNTIL SOMEONE PUSHED ME OUT OF THE STREET. CAR IS NOW PARKED UNTIL IT IS REPAIRED.
Jun 05, 2016
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY SEVEN YEARS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Oct 05, 2011
CHRYSLER CUSTOMER ASSISTANCE CENTER (KMM7261775V12890L0KM)US CUSTOMER SERVICE - CHRYSLER BRAND SITE BRIEF DESCRIPTION: TRANSMISSION FAILED WITHOUT WARNING 2002PT COMMENTS: I AM VERY BLESSED TO BE ABLE TO SEND THIS EMAIL DUE TO THE FACT AS A PT 2002 OWNER AND A VERY HAPPY ONE JUST HAD THE SCARE OF MY LIFE.WHILE DRIVING AT 65 MPH MY TRANSMISSION LOCKED UP CAUSING MY PT CRUISER TO LIFT THE BACK WHEELS OFF THE GROUND AND THREW ME INTO THE WINDSHIELD LUCKY FOR ME I HAD MY SAFETY BELT ON.NOW HERE I AM STUCK ON A MAJOR HIGHWAY WITH NO REVERSE AND NO GEARS.I WAS LUCKY ENOUGH TO HAVE IT TOWED TO A GOODYEAR DEALER WHO SAID THE TRANSMISSION IS SHOT. THIS PLACE DOES ALL MY WORK AND I HAVE RECORDS TO PROVE WITH THIS CAR HAS BEEN SERVICE AND WELL TAKING CARE OF. MY CONCERN IS NOW THE TRANSMISSION PLACE SAYS IT WILL COST 2800.00 DOLLARS TO FIX. I WOULD LIKE SOME KIND OF RESPONSE FROM CHRYSLER. THERE RESPONSE WAS WE DONT CARE AND WILL NOT HELP. *TR
Mar 09, 2011
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE BACKING OUT OF TRAFFIC, THE LINKAGE ARM HAD COME OFF OF THE TRANSMISSION WHICH WERE HELD ON BY BUSHINGS. THE CAR WOULD NOT MOVE. THE VEHICLE WAS TOWED TO HIS HOME. THE MANUFACTUER HAD NOT BEEN CONTACTED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED HE WILL DO THE REPAIRS HIMSELF. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Jun 30, 2010
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. SINCE MAY OF 2009, THE VEHICLE HAS BEEN STALLING WITHOUT WARNING. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 30 MPH. AFTER THE FIRST OCCURRENCE, THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP. THE MECHANIC REPLACED THE POWERTRAIN CONTROL MODULE WITH A USED ONE, BUT THE FAILURE WAS NOT CORRECTED. THE POWERTRAIN CONTROL MODULE HAS BEEN REPLACED TWICE. THE DEALER WILL REPLACE THE POWERTRAIN CONTROL MODULE FOR THE THIRD TIME FOR FREE; HOWEVER, THE PART WILL NOT BE AVAILABLE UNTIL TWO WEEKS. THE CURRENT AND FAILURE MILEAGES WERE 124,000.
Jun 18, 2009
+ 22 more complaints for this component
SUSPENSION
27 complaints
THE CAR MAKES A CRACKING SOUND WHEN YOU TURN OR GOES OVER BUMPS SOUND LIKE ITS COMING FROM OF CAR POSSIBLE FRONT SUSPENSION. *TR
Jun 06, 2013
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUSIER. THE CONTACT STATED THAT BOTH LOWER CONTROL ARMS AND THE BUSHINGS FAILED AND HAD TO BE REPLACED EVERY YEAR SINCE THE VEHICLE WAS PURCHASED IN 2005. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURES. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 121,000.
Sep 29, 2011
I OWN A 2002 PT CRUISER. IT RECENTLY ALMOST CAUSED A SEVERE ACCIDENT DUE TO THE SUB-FRAME THAT HOLDS THE FRONT SUSPENSION TOGETHER. THE GARAGE THAT IT IS BEING WORKED ON SAID THAT IT WAS COMPLETELY RUSTED OUT AND HE HAS NEVER SEEN SUCH A THING. ALSO, WHEN IT BROKE, IT ALSO BROKE THE TIE ROD, THE STEERING RACK AND THE A-ARM. I WAS ONLY GOING ABOUT 40 MPH AT THE TIME WHEN IT HAPPENED, HAD I BEEN GOING ANY FASTER I WOULD HAVE BEEN IN A SEVERE ACCIDENT. I GOOGLED THIS PROBLEM AND FOUND OTHER COMPLAINTS FROM OWNERS WITH THE SAME PROBLEM. I FEEL THAT THIS SHOULD BE LOOKED INTO. *TR
Jul 14, 2011
I HAVE A 2002 PT. CRUISER I HAVE HAD TO REPLACE THE RIGHT SIDE FRONT CONTROL ARM BUSHINGS AND WHEEL BEARINGS AND NOW I AM HAVING TO REPLACE THE LEFT SIDE CONTROL ARM BUSHING AND WHEEL BEARING WITH IN A MONTH OF EACH OTHER. THIS IS FOR THE SECOND TIME IN 3 YEARS I ALSO THINK THIS IS TO OFTEN FOR THEM TO BE REPLACED AND THE MANUFACTURE SHOULD DO SOMETHING ABOUT THIS BEFORE SOMEONE GET HURT. *TR
Jun 16, 2011
I OWN A 02 AND 03 PT CRUISER. BOTH CARS HAVE HAD TO HAVE CONTROL ARMS REPLACED AS WELL AS IDLER ARMS. WERE CONSIDERED DANGEROUS AT LESS THEN 50,000 MILES. CHRYSLER IS AWARE OF THIS SITUATION-ALL OVER THE NET, REFUSES TO DO ANYTHING, SAYS IT'S NORMAL WEAR. *TR
Feb 16, 2009
+ 22 more complaints for this component
SERVICE BRAKES, HYDRAULIC
24 complaints
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE LEFT AND RIGHT FRONT TIRES CAUGHT FIRE DUE TO INTENSE HEAT IN THE WHEELS. THE BRAKE CALIPER ALSO LOCKED WHICH CAUSED THE LEFT WHEEL TO LOCK AND MELT THE BRAKES. THE DEALER STATED THAT THEY CORRECTED THE FAILURE IN APRIL OF 2006. A DIFFERENT DEALER CONFIRMED THAT THE BRAKE LINE WAS NEVER REPLACED OR REPAIRED WHICH IS WHY THE FAILURE HAS OCCURRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 37,800.
Nov 13, 2009
REAR BRAKES HAVE NOT WORKED CORRECTLY SINCE CAR WAS BOUGHT NEW IN 2002 (PT CRUISER). REAR BRAKES HAVE ALWAYS MADE A GRINDING NOISE FOR FIRST OR SECOND USE AND THEN THE GRINDING NOISE GOES AWAY. CAR HAS 69,600 MILES ON IT AND I BOUGHT IT NEW. I RECENTLY PULLED THE REAR WHEELS AND FOUND THAT THE BRAKE PADS WERE NOT WORN (FOR BOTH REAR WHEELS) AND THE DRUMS HAD RUST STREAKS ON THEM. ALSO, RUST DUST WAS COVERING EVERYTHING. IT APPEARS THAT THE BRAKES ARE NOT WORKING CORRECTLY AND I PLAN ON REPLACING THE CALIPERS. *JB
Sep 05, 2006
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE WOULD NOT ACCELERATE AND FELT AS IF IT WAS DRAGGING. THERE WAS ALSO A SMELL WAS COMING FROM THE FRONT OF THE VEHICLE. IT WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE FRONT LEFT BRAKE WAS STICKING. THE CALIPER WAS REPLACED AND BOLTS WERE TIGHTENED. ONE WEEK LATER, THE SAME THING OCCURRED. THIS TIME THE INDEPENDENT REPAIR SHOP REPLACED THE CALIPER WITH THE ORIGINAL AND SUGGESTED A VISIT TO THE DEALER FOR FURTHER ASSISTANCE. THE DEALER FLUSHED THE BRAKE SYSTEM AND DURING A TEST DRIVE THE FRONT LEFT AND THE REAR RIGHT BRAKES CAUGHT ON FIRE. IT WAS DETERMINED THE ROTORS AND PADS AND ABS SYSTEM NEEDED TO BE REPLACED.
Aug 07, 2006
DT*: THE CONTACT STATED THE BRAKES SQUEAKED AND BRAKE DUST WAS OBSERVED ON THE HUBCAPS. THE BRAKES PADS HAVE BEEN REPLACED AND THE ROTORS HAVE BEEN TURNED FREQUENTLY AT EVERY 3,000 MILES. THE BRAKING CAPABILITY OF THE VEHICLE IS DEFECTIVE AND CAUSES THE VEHICLE TO SWERVE ALL OVER THE ROAD. THE DEALER AND THE MANUFACTURER DETERMINED THE BRAKE PADS AND THE ROTORS ARE NOT COMPATIBLE. THREE DEALERSHIPS AND HAVE ADMITTED THIS IS A DESIGN DEFECT BUT BECAUSE IT DOES NOT AFFECT THE FUNCTIONING OF THE BRAKES THEY ARE NOT QUALIFIED TO ISSUE A RECALL. ACCORDING TO THE CONTACT THIS FAILURE DOES AFFECT THE FUNCTION OF THE BRAKES.
Mar 16, 2006
I WAS DRIVING TO MY NEXT CLIENT ON ICY PAVEMENT AT 35 DEGREES BELOW ZERO. I APPLIED THE BRAKES, BUT HAD A HARD PEDAL, NO ABS BRAKING, NOTHING. CRASHED INTO PICK-UP TRUCK IN FRONT OF ME WHO WAS ABLE TO STOP AT LIGHT. HIS TRUCK WAS 1996 AND DID NOT HAVE ABS. IS THERE A PROBLEM WITH BRAKE FLUID AT THIS EXTREME TEMPERATURE? *NM
Feb 25, 2005
+ 19 more complaints for this component
UNKNOWN OR OTHER
22 complaints
I WAS INVOLVED IN AN ACCIDENT WITH MY WIFE AND I AND IT ALMOST TOOK OUR LIVES BUT I WAS ABLE TO GET OUT OF IT ALIVE AND THE INSURANCE AND THE ATTORNEYS GAVE ME SOME MONEY SO I WENT OUT AND BOUGHT ME A CHRYSLER PT CRUISER FOR $4, 700 FOR A 2002 CHRYSLER PT CRUISER FROM LARRY H MILLER HONDA I STARTED HAVING OVERHEATING ISSUES RIGHT AFTER I PURCHASED IT FROM THEM AND EVENTUALLY BLEW THE HEAD GASKET IN IT NOT KNOWING THAT THE WATER PUMP WAS ALSO GOING IN IT I HAD NOTHING BUT PROBLEMS FROM THE FIRST DAY I BOUGHT IT I SPENT MY WHOLE $4, 700 FROM MY SETTLEMENT TO GET THIS VEHICLE AND I HAVE NOTHING BUT PROBLEMS ON IT'S GOT 60, 000 MILES ON IT AND IT'S IT'S IN MY BACKYARD MY WIFE AND I DON'T HAVE A VEHICLE BECAUSE THIS OVERHEATED AND CAUSED IT TO BLOW THE HEAD GASKET I CHANGE THE WATER PUMP TIMING BELT EVERYTHING AND THEN IT BLEW A HEAD GASKET PLEASE HELP ME MY WIFE AND I ARE STUCK BECAUSE WE HAVE NO WAY TO GETTING AROUND AND I'M NOT ABLE TO WORK BECAUSE I DON'T HAVE A VEHICLE WE STRUGGLED SINCE OUR AUTO ACCIDENT AND THIS IS JUST BEEN ONE HURDLE THAT WE ARE NOT ABLE TO GET OVER IT PLEASE HELP ME
Apr 13, 2019
STRUCTURE - NOTICED SLIGHT CLUNK FROM FRONT SUSPENSION ON BUMPS. ON MECHANIC'S LIFT, FOUND ALL SUSPENSION PARTS STILL GOOD OR RECENTLY REPLACED, BUT FRONT K-MEMBER SEVERELY RUSTED THROUGH. DECLARED UNSAFE AND UNFIXABLE, ALTHOUGH AT 112,000 MILES THE REST OF THE CAR IS STILL IN GREAT SHAPE.
Aug 19, 2016
I WAS DRIVING 55 MPHR AND THE CAR DIED. IT WOULDNT START BACK UP HAD TO TOW IT HOME. REPLACED THE TIMING, WATER PUMP, HEAD GASKET. IT WOULD CRANK BUT WONT START. I NEVER IN MY LIFE HAD THIS MUCH PROBLEMS OUT OF A SOME CAR.
Sep 25, 2015
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT NOTICED THAT THE DASHBOARD IN HIS VEHICLE WAS BEGINNING TO SPLIT IN TWO DIFFERENT LOCATIONS. ONE SPLIT WAS IN THE MIDDLE AND THE OTHER WAS APPROXIMATELY A THIRD OF THE WAY FROM THE LEFT. HE WAS ABLE TO LIFT UP THE CENTER PIECE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WOULD COST APPROXIMATELY $270 TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Jan 26, 2009
THE DASHBOARD ON MY 2002 PT CRUISER HAS 3 CRACKS IN IT. ABOUT A YEAR AGO I NOTICED THE GRATE IN THE DASH THAT DISPERSES THE AIR FROM THE DEFROST VENT ON THE TOP OF THE DASH WAS DETERIORATING AND THE PLASTIC GRATE PIECES WERE BREAKING OFF. EARLIER THIS YEAR I NOTICED 2 CRACKS IN THE DASHBOARD BETWEEN THE WINDSHIELD AND THE DEFROST VENT. FINALLY, IN MAY WHILE DRIVING DOWN THE ROAD I HEARD A LOUD NOISE THAT I THOUGHT WAS A ROCK HITTING MY WINDSHIELD. WHEN I LOOKED AT MY DASHBOARD I HAD A HUGE CRACK THAT NOW SPLIT THE DASHBOARD IN HALF FROM THE DEFROST VENT ALL THE WAY TO THE FRONT OF THE DASHBOARD BACK TOWARD THE INSIDE OF THE CAR. AT THIS TIME I HAVE NOT TAKEN ANY ACTION TO REPAIR THE DASHBOARD BECAUSE IT IS BEYOND WARRANTY. *TR
Aug 03, 2008
+ 17 more complaints for this component
WHEELS
17 complaints
2002 CHRYSLER PT CRUISER. CONSUMER STATES THE WHEELS LEAK AIR AROUND THE RIMS CAUSING THE TIRES TO DEFLATE *TGW
Oct 20, 2011
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHEN THE VEHICLE WAS AT 32,000 MILES, THE CONTACT NOTICED THAT THE TIRES CONSTANTLY LOST PRESSURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES. THE DEALER REPLACED THE VALVE SYSTEM AND CLEANED THE WHEEL. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE BACK TO THE DEALER WHO STATED THAT THE METAL WAS CORRODED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 62,000.
Mar 31, 2011
TIRES , LEAK AIR PRESSURE@ 10 # PER DAY . BALANCING AND ROTATION IS DIFFICULT DUE TO CHROME PEELING OFF RIMS. MECHANIC TOLD ME THE PEELING IS INSIDE THE TIRE ALSO MAKING IT DIFFICULT TO BALANCE. I INSERTED (FIX AFLAT) TO HELP STOP THE LEAKING BUT THIS ADDED TO THE IMBALANCED CONDITION. DEALER WAS CONTACTED BUT NO RESPONSE WAS GIVEN FOR THIS CONDITION. *TR
Apr 06, 2009
2 OF THE ALLOY RIMS LEAK AIR AT AN INCREASING RATE. 2 YEARS AGO IT WAS FILL MORE AIR ONCE A MONTH, LAST YEAR EVERY 2 WEEKS OR LESS AND LAST 2 MONTHS EVERY 2 DAYS. THE OTHER DAY I LOST A TIRE FROM LOW AIR AFTER DRIVING 50 MILES OVER A 7 HOUR TIME FRAME. I LOSE ABOUT 20 LBS OVERNIGHT ON THESE 2 TIRES BECAUSE THE CORROSION OF THE BASE METAL AND THE CHROME IS HAPPENING AT AN UNBELIEVABLE RATE. THE TIRE DEALERS HAVE SCRAPED OFF THE OLD CORROSION BUT TO NO AVAIL AS IT QUICKLY RECURS. I AM LUCKY IT WAS ONLY A FLAT THE OTHER DAY AND NOT A LOSS OF STEERING IN BUSY TRAFFIC. *TR
Aug 07, 2008
AFTER REPLACING THE ORIGINAL TIRES ON THE AUTO WE HAD A SERIES OF PROBLEMS WITH KEEPING THE TIRES INFLATED. WE WERE TOLD THAT THE CHROME ON THE RIMS WAS OXIDIZING AND IT WAS A PROBLEM WITH ALL CHRYSLER CORP. CHROME RIMS. WE HAD FIVE (5) FLAT TIRES WITH IN A TWO WEEK PERIOD AND DECIDED TO TALK TO THE CHRYSLER DEALER REGARDING THE PROBLEM. WE WERE TOLD THAT THEY COULD DO NOTHING ABOUT THIS SAFETY PROBLEM BECAUSE THE AUTO WAS OUT OF WARRANTY. WE THEN CONTACTED CHRYSLER CUSTOMER SERVICE PHONE NUMBER AND WERE TOLD THEY WOULD NOT STAND BEHIND THERE PRODUCT BECAUSE IT WAS OUT OF WARRANTY. WE THEN SENT A LETTER TO CHRYSLER CORP. AND HAVE NOT HAD ANY RESPONSE. AGAIN WE WERE TOLD THAT THERE ARE MANY CHRYSLER VEHICLES ON THE ROAD WITH RIMS THAT WILL CAUSE A FLAT TIRE AT ANY TIME AND NO ONE AT CHRYSLER SEEMS TO WANT TO CORRECT THIS SAFETY ISSUE. *TR
Jul 29, 2008
+ 12 more complaints for this component
FUEL SYSTEM, GASOLINE
14 complaints
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that while driving at 35 MPH, she could smell fuel in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who located a fuel leak on the fuel trail line. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 02V215000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 138,000.
Jul 31, 2023
DRIVING TO WORK THIS MORNING ON THE INTERSTATE AT 75 MPH, WITH NO INDICATION OR WARNING MY 2002 CHYSTLER PT CRUISER COMPLETELY SHUT DOWN, STEERING WHEEL LOCKED UP. AFTER I PULLED OVER ON THE SIDE OF THE ROAD THE CAR WOULD NO LONGER TURN OVER OR ACT LIKE IT WANTED TO START UP. I THEN HAVE THE CAR TOWED TO A MECHANIC SHOP NEAR MY HOME AND WAS INFORMED TODAY MY FUEL PUMP WENT OUT. *LN
Feb 01, 2011
RECALL ON FUEL PUMP MODULE NEVER DISCLOSED BY DEALER! RECENTLY HAD SERVICE TO MY CAR AT A DODGE-CHRYSLER DEALER IN ATLANTA, GA AND THEY NEVER DISCLOSED THAT I HAD A RECALL PART ON MY CAR. MY FUEL PUMP MODULE NEEDS A SECONDARY SEAL PLACED OVER IT SO IT WON'T LEAK IF A ROLL-OVER ACCIDENT OCCURS. TOOK CAR TO A SECOND CHRYSLER DEALER, AND THEY TOO NEVER DISCLOSED MY RECALL FUEL PUMP MODULE NEEDS REPAIRS. THIS PROBLEM COULD RESULT IN A SERIOUS AND FATAL ACCIDENT. SOMETHING MUST BE DONE ABOUT THESE DEALERS NOT INFORMING UNSUSPECTING CUSTOMERS OF SOMETHING SO SERIOUS. *TR
Feb 20, 2010
WHILE DRIVING CONSUMER SMELLED GAS FUMES. CONSUMER PULLED OVER, AND SAW FUEL LEAKING FROM THE VEHICLE. HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Oct 04, 2004
2002 PT CRUISER FIRE. *JB
Mar 21, 2004
+ 9 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
14 complaints
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE HIGH BEAM HEAD LAMPS WOULD ILLUMINATE RANDOMLY DAY OR NIGHT. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST SIX TIMES IN ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MULTI-FUNCTION SWITCH THAT CONTROLLED THE HEADLIGHTS WAS REPLACED BY HIM. THE CONTACT NOTICED THAT THE PLASTIC CLIP HOLDING THE ELECTRICAL HARNESS TO THE SWITCH HAD BURNED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Jun 12, 2019
MY LIGHTS SHUT OFF WHILE DRIVING. NOT ONLY DID MY HEADLIGHTS SHUT OFF BUT MY DASH BOARD LIGHTS AND THE LIGHTS ON MY GEAR SHIFT DID AS WELL. MY DOORS WILL NOT LOCK AS WELL.
Dec 28, 2017
TAKATA RECALL. I WAS DRIVING DOWN THE HIGHWAY AND MY HEADLIGHTS WENT OUT I PULLED OVER AND I DIDNT HAVE DOOR LOCKS TO UNLOCK THE DOORS. ALL THE FUSES ARE GOOD. I WAS RESEARCHING ONLINE AND ALOT OF PT CRUISERS ARE HAVING THE ISSUE IT SEEMS THAT THE CONNECTOR FOR THE FUSE BLOCK GOES BAD I HAVE BEEN DEALING WITH THIS FOR A FEW MONTHS NOW. I THINK ITS REDUNDANT THAT YPU HAVE TO PAY 150-250 DOLLARS EVERY TIME THIS HAPPENS. WHEN NO ONE REALLY HAS THAT KINDA MONEY
Oct 29, 2016
2002 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND OTHER ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED HIS WIFE WENT TO TURN ON THE HEADLIGHTS, AND DISCOVERED THEY DID NOT WORK. THE CONSUMER'S SON CHECKED THE SWITCH ASSEMBLY AND FOUND A SHORTAGE IN THE ASSEMBLY. THE CONSUMER SON DISCOVERED SOME OF THE WIRING COMING FROM THE ASSEMBLY WAS BARE. *JB
Oct 26, 2015
FOG LIGHTS CAME ON BY THEMSELVES WHILE PARKED WITH NO KEY IN IGNITION (WHILE AT WORK). COMMON ISSUE FOUND ALL OVER THE INTERNET. CAUSE IS A DEFECTIVE MULTI-FUNCTION SWITCH. SMELLED A BURNING SMELL. REPAIR SHOP WAS UNABLE TO FIND ANY PROBLEMS THROUGH DIAGNOSTICS WHICH WAS BEFORE THE CAR HAD BEEN SEEN DURING THE DAY WITH IT'S RUNNING LIGHTS ON. THAT DRAINED THE BATTERY AND REQUIRED A JUMP START. HAPPENED SEVERAL TIMES. DUE TO OVERWHELMING NUMBER OF COMPLAINTS LISTED THROUGHOUT THE INTERNET FOR THIS SAME ISSUE WE FEEL A RECALL SHOULD BE ISSUED AS THIS IS A FIRE HAZARD. THE 15 AMP FUSE (NUMBER 8 ON INTERIOR FUSE PANEL) NEVER BLEW BUT WAS DISCOLORED FROM HEAT. *TR
Oct 04, 2014
+ 9 more complaints for this component
ENGINE
12 complaints
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING AT 30 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY. IN ADDITION, THE VEHICLE OVERHEATED WITHOUT WARNING. THE CONTACT NOTICED FUMES AND SMOKE COMING FROM THE HOOD. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 02, 2015
OK THIS IS MY 3RD COMPLAINT ON THIS VEHICLE THE FIRST PROBLEM WAS OVERHEATING AND YES CAUGHT FIRE AFTER A MONTH OF THAT EVERYTIME TEMPERATURE GAUGE WOULD RISE I PULLED CAR OVER AND HAD TOWED I HAVE 7 TOW BILLS ON THAT WELL LAST TIME CAUGHT FIRE WAS ABLE TO PUT OUT HAD TO REPLACE RADIATOR,HOSES,HAD A CRACKED HEAD,FAN,FAN SENSOR AND THERMOSTAT AND GRILL THAT WAS $2000 FOR ALL THAT. I GOT CAR BACK AND NOW HAVE HAD BACK FOR A MONTH AND CAR WON'T START HAD BATTERY CHANGED OUT,HAD 25 POINT INSPECTION DONE AND NOW SAYING ALARM SYSTEM IS TRIGGERING SOMETHING OR POSSIBLY COMPUTER GOING BAD. THIS IS A 2002 WITH ONLY 100,000 MILES ON IT. I OWE $2300 TO CHASE FOR PURCHASE THEN HAVE 2ND LIEN BECAUSE OF ALL THESE OTHER PROBLEMS OF $2000. I BOUGHT THE CAR BACK IN 4/2013 AND HAD TO HAVE ALL RECALLS DONE ON IT AND I HAVE REPORTED ALL THIS BEFORE AND CHRYSLER REFUSES TO ADMIT IT IS A LEMON. I HAVE BEEN TOLD BY DEALER AND 2 OTHER MECHANICS THIS CAR IS NOT SAFE AND SHOULD NOT BE ON ROAD. I AM A SINGLE MOM WITH MS AND ON DISABILITY AND NOW SCARED TO DRIVE CAR. THE CAR IS PARKED AND I AM STILL MAKING PAYMENTS ON SOMETHING I CAN'T DRIVE. I DO KNOW CAR WAS ASSEMBLED IN MEXICO AND DON'T KNOW IF A SIESTA WAS TAKEN DURING MY CAR OR NOT. I AM TOLD NOT TO DRIVE CAR IT IS A HAZARD AND CHRYSLER AFTER FIRE SHOULD HAVE TAKEN CAR BACK BUT THEY REFUSED A FIRE AND WAS ME AND MY SON 2 LIVES COULD HAVE BEEN LOST. I WANT CAR TAKEN BACK BY CHRYSLER AND I WANT PAYOFF ON LOAN OF $3000.00 BY CHRYSLER THIS CAR WON'T BE DRIVEN. I HAVE BEEN VERY COOPERATIVE REPORTING EVERYTHING BUT WHEN MINE AND MY SON'S LIFE IS AT RISK THAT IS ENOUGH! IF YOU DO RESEARCH THE OVERHEATING AND ELECTRICAL HAS BEEN A SERIOUS PROBLEM AND I WOULD THINK THAT A FIRE WOULD GET YOU TO MAKE CHRYSLER TAKE THESE CARS BACK.
Sep 14, 2015
THE MOTOR MOUNT NEEDS TO BE REPLACED FOR THE 3RD TIME!
Aug 04, 2015
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE PARKED AT A GAS STATION, THE VEHICLE OVERHEATED AND THE CONTACT NOTICED COOLANT BUBBLING ON THE RESERVOIR. THE CONTACT ALSO STATED THAT THE COOLING FAN WAS NOT ACTIVATING. THE DEALER STATED THAT PISTON NUMBER TWO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Jun 30, 2015
OUR PT CRUISER OVERHEATED ONE DAY AFTER MY WIFE HAD LEFT WORK, THANKFULLY SHE MADE IT HOME BEFORE IT GOT WORSE. I HAVE REPLACED ALL COMPONENTS KNOWN TO CAUSE OVERHEATING PROBLEMS SUCH AS THERMOSTAT, RADIATOR, SPARK PLUGS AND WIRES, WATER HEATER, FLUSHED THE BLOCK OUT, EVEN CHANGED THE TEMP SENSOR. I HAVE ALSO CHECKED ALL THE HOSES AND GAVE IT AN OIL CHANGE AND YET IT STILL OVER HEATS. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE FOUND THAT THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE.
Jun 21, 2015
+ 7 more complaints for this component
TIRES
10 complaints
I PURCHASED 4 NEW DOUGLAS EXTRA-TRAK II TIRES AT WALMART AND WITHIN ONLY A FEW MONTHS WAS HAVING MAJOR "ALIGNMENT" TYPE ISSUES. I THOUGHT MAYBE THE TIRES NEEDED TO BE BALANCED AND ROTATED AND HAVE THE PRESSURE CHECKED. WALMART TECH HAD ONE OF MY TIRES THAT WAS A FEW LBS LOW AND IT BLEW OUT AFTER HE PUT IT BACK UP TO APPROPRIATE LEVELS. BLOW OUT WAS OUT THE SIDE AND NOT VISIBLE FROM THE OUTSIDE OF THE TIRE. OTHER SIDE BULGES WERE FOUND ON THE OTHER TIRES. SINCE THE TIRES HAD BEEN DRIVEN, WALMART ONLY GAVE ME A "DISCOUNT" ON REPLACING THE ONE THAT BLEW OUT - THE OTHERS WERE MY PROBLEM ACCORDING TO THEM. THESE TIRES ARE OBVIOUSLY DEFECTIVE AND NOT SAFE. *TR
Apr 19, 2015
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE VEHICLE HAS COOPER TIRES, SIZE AT205/55/R16 (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED MODERATELY AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A LOCAL REST STOP AND THE TIRE WAS REPLACED. THE MANUFACTURER STATED THAT THE DOT NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 08T029000 (TIRES:TREAD/BELT). THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 20,000.
Dec 29, 2008
TBC SIGMA REGENT TOURING TIRE, TREAD SEPARATED FROM TIRE CAUSING THE WHOLE REAR DRIVER SIDE QUARTER PANEL AND REAR FASCIA TO BLOW OFF OF VEHICLE ,TIRES WERE PURCHASED A FEW YEARS AGO LESS THAN 20,000 MILES ON TIRES . *TR
Dec 30, 2007
FILLING TIRES WITH AIR EVERY OTHER DAY . TIRE SERVICE DEALER SAID HE HAS SEEN SEVERAL OTHER PT CRUISER WITH SAME PROBLEM. WHAT CAN BE DONE . I HAVE BOUGHT 2 1/2 SETS OF NEW TIRES SINCE 5/2/06. *TR
Oct 24, 2007
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. HE NOTICED THE LEFT FRONT TIRE PRESSURE WAS LOW DUE TO A SPLIT IN THE MIDDLE OF THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 8,429.
Jun 11, 2007
+ 5 more complaints for this component
VEHICLE SPEED CONTROL
10 complaints
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 20 MPH WHEN THE CRUISE CONTROL LIGHT ILLUMINATED AND INDEPENDENTLY ACTIVATED. THE VEHICLE BEGAN TO INCREASE IN SPEED AND THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE CONTACT WAS ABLE TO DISENGAGE THE CRUISE CONTROL BY DEPRESSING THE BRAKES AND MANUALLY DEACTIVATING THE MECHANISM. THE CONTACT STATED THAT HE HAD ALSO ENCOUNTERED UNINTENDED ACCELERATION WHILE IN PARK. THE DEALER ADVISED HAVING A DIAGNOSTIC PERFORMED ON THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 84,042. UPDATED 11/19/10. *LJ THE COMPUTER WAS REPLACED. UPDATED 12/02/10
Aug 20, 2010
THE CRUISE CONTROL TURNS ON BY ITSELF, CAUSING THE CAR TO ACCELERATE. AFTER TURNING THE CRUISE CONTROL OFF, IT COMES BACK ON SEVERAL SECONDS LATER, AND ACCELERATES! VERY SCARY AND DANGEROUS! THIS HAPPENS EVERY TIME IT'S DRIVEN. THE CAR WAS TAKEN TO A DEALER FOR SERVICE, AND THEY JUST CALLED SAYING THEY HAD COMPLETED UPDATES TO THE CAR'S COMPUTER SYSTEM, AND IT DOESN'T SEEM TO MALFUNCTION ANYMORE. THEY ARE GOING TO KEEP THE CAR FOR ANOTHER DAY, AND DRIVE IT AROUND PERIODICALLY, TO SEE IF IT'S SOLVED, AND I'LL GET IT BACK TOMORROW. *TR
Jun 23, 2010
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 55 MPH THE CRUISE CONTROL LIGHT TURNED ON. THE VEHICLE SUDDENLY ACCELERATED TO 65 MPH. THE BRAKE WAS APPLIED AND THE VEHICLE SLOWED DOWN. THE VEHICLE WAS PULLED OVER FOR A FEW MINUTES AND TURNED OFF. HE RESTARTED THE VEHICLE AND DROVE HOME. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, HOWEVER; THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE ENGINE SIZE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 94,266.
Aug 23, 2007
2002 CHRYSLER PT CRUISER BRAKES FAILED. *KB WHEN THE CONSUMER APPLIED THE BRAKE TO RELEASE THE CRUISE CONTROL, THE VEHICLE DID NOT REDUCE SPEED. EVENTUALLY, THE CONSUMER WAS ABLE TO BRING THE VEHICLE TO A MANAGEABLE SPEED UNTIL SHE REACHED THE HIGHWAY. THE VEHICLE WOULD NOT REDUCE SPEED BELOW 2000 RPM. *JB
Jun 15, 2006
WHILE DRIVING VEHICLE, APPLIED GAS PEDAL AND VEHICLE DOES NOT ACCELERATE. MUST COAST TO THE SIDE OF THE ROAD,WHILE VEHICLE STRUGGLES TO KEEP RUNNING. WHEN VEHICLE IS TURNED OFF, IT WILL NOT RESTART. *NLM
Jun 16, 2003
+ 5 more complaints for this component
VISIBILITY
9 complaints
WITH NO WARNING AND NO APPARENT CAUSE, THE REAR DRIVER SIDE QUARTER WINDOW DETACHED FROM THE CAR WHILE DRIVING ON THE INTERSTATE. SINCE I WAS UNAWARE OF WHAT EXACTLY HAPPENED AT THE TIME (I JUST HEARD A NOISE AND FELT SOME WIND) I DID NOT STOP AND AM UNAWARE OF WHAT IF ANY PROPERTY DAMAGE MAY HAVE OCCURRED TO OTHER CARS AS A RESULT. CLOSER EXAMINATION SHOWS THAT THE GLASS SEPARATED FROM THE BOLTS THAT HELD IT TO THE CAR. IT LOOKS LIKE THERE IS A RECALL FOR THIS PROBLEM ON LATER PT CRUISER MODELS (07V149000), BUT THAT DOES NOT APPLY TO 2002 MODELS. *TR
Jan 21, 2011
REAR QUARTER GLASS ON DRIVER SIDE DETACHED WHILE DRIVING ON HIGHWAY. NOTHING LED TO THIS PROBLEM. *TR
Dec 05, 2008
A FIXED REAR WINDOW ON A 2002 CHRYSLER PT CRUISER IS COMING LOOSE. THIS IS A RECALL ON AN OLDER MODEL OF PT CRUISER. I ASKED A DODGE DEALER ABOUT IF THERE WAS A RECALL FOR MY YEAR MODEL AND THEY SAID IT WAS NOT EXTENDED TO THE 2002 YEAR MODEL. *TR
Jun 04, 2008
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. AFTER RAINY WEATHER CONDITIONS, WATER ENTERS THE VEHICLE AND CAUSES SEVERE LEAKAGE ON THE FLOOR AND FLOODING OF THE FUSE BOX. THE DEALER STATED THAT THE SEAM UNDERNEATH THE DRIVER SIDE WINDSHIELD WAS NOT WELDED PROPERLY, ALLOWING FLUIDS TO LEAK INTO THE VEHICLE, IN WHICH THEY ATTEMPTED TO USE THE ADHESIVE/RTV/BLACK TO REPAIR THE SEAM. THIS WAS DONE SEVERAL TIMES, BUT THE VEHICLE HAS YET TO BE PROPERLY REPAIRED. A FORMAL COMPLAINT WITH THE MANUFACTURER. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 51,163.
Dec 03, 2007
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 55 MPH, THE REAR DRIVER SIDE QUARTER GLASS SEPARATED FROM THE VEHICLE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE MANUFACTURER AND DEALER STATED THAT THE VIN IS NOT INCLUDED IN RECALL # 07V149000 (VISIBILITY:GLASS, SIDE/REAR). THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Jun 27, 2007
+ 4 more complaints for this component
SEATS
8 complaints
JEEP 2002 NHTSA CAMPAIGN ID NUMBER 09V117000 - WE HAD A FIRE IN THE DRIVER'S SEAT FROM A SHORT IN THE WIRING FOR THE HEATED SEAT WHICH CAUSED THE HEATING TO NO LONGER WORK. MY HUSBAND REMOVED THE BURNED AREA/DEBRIS. WE CALLED CHRYSLER AND EVEN THOUGH THE RECALL EVENT HAPPENED TO US IN THE YEAR AND MAKE OF THE VEHICLE RECALL, OUR VIN WAS NOT INCLUDED IN THE RECALL SO THEY SAID THEY WOULD NOT REPAIR THE FAILURE. *TR
Mar 02, 2010
CONSUMER STATED WHILE CHILD WAS GETTING OUT OF THE VEHICLE ON THE PASSENGER'S REAR SIDE A METAL STICK EXPOSED OUT OF THE REAR SEAT MATERIAL AND THE INJURED CHILD'S ARM. *AK *SCC *JB
Oct 22, 2003
CONSUMER IS COMPLAINING OF THE HEATED SEAT SWITCH WHICH IS MOUNTED ON THE OUT BOARD SIDE OF THE DRIVERS SEAT. THIS SWITCH CANNOT BE SEEN WHEN SITTING IN THE SEAT. CONSUMER FEELS THE SWITHCH IS IMPROPERLY POSITIONED. ALSO, WHEN MOVING IN BOTH THE PASSENGER AND THE DRIVERS SEAT THE SWITCH IS EASILY AGITATED AND WILL COME ON WHEN IT IS NOT NEEDED. *JG
Nov 07, 2002
DRIVER'S OUTBOARD HEATED SEAT SWITCH HAZARDOUS TO DRIVE WITH. LEFT LEG COMPRESSES OUTBOARD SEAT OVER HEATED SEAT SWITCH WHEN SEATED. MUST TAKE LEFT HAND OFF OF STEERING WHEEL TO PUSH SEAT INBOARD TO SEE SWITCH. ALSO MUST TAKE EYES OFF OF ROAD TO LOOK DOWN AT THE UNCOVERED SWITCH. WHEN DRIVING HEATED SEAT SWITCH COMES ON & OFF WHEN MOVING BUTTON OR THIGH TO LEFT. WHEN TEMPERATURE IS 90 DEG. & AIR CONDITIONING IS ON, VERY UNCOMFORTABLE FIGHTING TO TURN OFF THE HEATED SEAT SWITCH. TIME TO LOOK DOWN & MOVE OUTBOARD SEAT INWARD CONTRIBUTES TO AN ACCIDENT. FRONT PASSENGER HEATED SEAT SWITCH COMES ON WHEN PASSENGER GETS IN OR OUT , WITH IGNITION SWITCH ON/AND OR ENGINE RUNNING. MUST STOP CAR IN TRAFFIC? DT
Oct 30, 2002
CONSUMER STATES THAT ON 2 OCCASIONS AN OBJECT FROM THE BACK WAS ABLE TO ROLLED FROM TO THE FRONT AND GO UNDER THE BRAKE PEDAL ALMOST CAUSING AN ACCIDENT. DUE TO THE FACT THEIR IS NOTHING BLOCKING IT'S PASSAGE UNDERNEATH THE DRIVER'S SEAT. MR *NLM *DT
Oct 16, 2002
+ 3 more complaints for this component
SEAT BELTS
7 complaints
A GUY PULLED OUT IN FRONT OF ME AND TO AVOID HITTING HIM I SLAMMED ON MY BRAKES. MY SEATBELT NEVER LOCKED SO I WAS THROWN FORWARD ALMOST TO THE STEERING WHEEL THEN SLAMMED BACKWARDS INTO MY SEAT. NOW I HAVE WHIPLASH AND A BONE OUT OF PLACE IN MY NECK UP NEAR MY SKULL. I HAVE AN EMERGENCY ROOM BILL FOR SEVERE HEADACHE AND AM HAVING TO PAY A CHIROPRACTOR TO TRY TO GET IT BACK IN PLACE TO STOP THE HEADACHES, IF SHE CAN'T WITH WHERE IT IS I MAY NEED A SURGERY I CAN'T AFFORD SINCE INSURANCE WON'T PAY FOR AVOIDED ACCIDENTS. IF THE SEAT BELT HAD LOCKED I WOULD NEVER HAVE HAD MY WHOLE BODY THROWN FORWARD THEN BACKWARD AND COULD HAVE POSSIBLY AVOIDED SUCH A SEVERE NECK AND BACK INJURY. *TR
Feb 28, 2014
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. AS A RESULT, THE SEAT BELT NOT SECURED WARNING LIGHT WOULD ILLUMINATE CONTINUOUSLY, AS THE DRIVER WAS UNABLE TO FASTEN THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.
Sep 16, 2013
THE DRIVER'S SIDE SEAT BELT LOCKED INTO POSITION & WOULD NOT PROTRACT. HAVE TRIED NUMEROUS TIMES TO GET IT TO DO SO BUT HAVE BEEN UNABLE. *TR
May 27, 2009
VEHICLE: 2002 CHRYSLER PT CRUISER 1) NO SIGNIFICANT EVENTS. NO ACCIDENTS. NO UNUSUAL USAGE. 2) THE SEAT BELT ATTACHMENT, ABOVE THE DRIVER'S LEFT SHOULDER, FELL OUT WHEN I WAS BUCKLING MY SEAT BELT. THE BOLT QUITE EASILY FELL OUT, WITH ALMOST NO APPLIED PRESSURE. 3) CHRYSLER DEALER REATTACHED THE BOLT WITH A NEW NUT. *NM
Jun 22, 2006
THE CONSUMER IS CONCERNED WITH THE POSITION OF THE SEATBELTS AND BUCKLES LOCATED IN THE REAR OF THE VEHICLE. WHEN PRESENTING THIS PROBLEM TO THE DEALER, IT WAS SAID THEY WOULD PRESENT THE HAZARD TO THE COMPANY AND GET BACK TO CONSUMER. NO ONE HAS REPLIED AS OF YET. *JG *SCC
Sep 18, 2002
+ 2 more complaints for this component
EQUIPMENT
4 complaints
TL- THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THE HORN ON THE VEHICLE HAS STOPPED WORKING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE AIR BAG NEEDED TO BE REPLACED IN THE VEHICLE IN ORDER TO GET THE HORN TO WORK. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 51,000.RL
Feb 28, 2011
I WAS DRIVING DOWN THE STREET AND SMOKE STARTED COMING OUT OF MY AIR CONDITIONER VENTS. I PULLED OVER AND OPENED MY HOOD. THE SMOKE WAS COMING FROM THE VENT RIGHT BELOW THE PASSENGER SIDE OF WINDSHIELD IN THE ENGINE COMPARTMENT. I CALLED 911 AND THE CAR BURNT BEFORE THE FIRE DEPT COULD GET THERE. THEY WERE A BLOCK AWAY. CHRYSLER CHOSE TO DO NOTHING. *LA
Nov 04, 2003
I KEPT SMELLING THIS STENCH ODOR IN MY CAR, IT APPEARED TO BE COMING FROM THE AIR CONDITIONER. I THOUGH MAYBE EITHER A CAT OR BABY SQUIRRAL GOT UP IN THE ENGINE & DIED. COULD NOT FIND ANYTHING, SO WE TOOK IT TO THE DEALER, SINCE WE COULD ONLY SMELL IT WHEN WE TURNED ON THE FAN. THE DEALER IN TAMPA KNEW RIGHT AWAY WHAT THE PROBLEM WAS, SAID MOLD WAS GROWING IN THE AIR VENTS, AND FLUSHED A CHEMICAL IN THERE TO KILL THE MOLD. THAT ONLY TEMPORARILY SOLVED THE PROBLEM, SO I TOOK IT TO A DIFFERENT DEALER, CLOSER TO MY HOME. TOLD THEM TO FIX THE PROBLEM, NOT JUST MASK IT WITH CHEMICALS. THEY CLAIMED THE CAR WAS COMING FROM SOMETHING OTHER THAN THE AIR CONDITIONER & AIR VENTS, AND REFUSED TO FIX IT. I CALLED THE CHRYSLER HO, AND THEY SIDED WITH THE DEALERSHIP.
Feb 12, 2003
WHEN AIR CONDITIONER IS USED A BAD ODOR IS NOTICED, DEALER CAN NOT FIND A PROBLEM. TS
Nov 20, 2002
ELECTRICAL SYSTEM,EQUIPMENT
4 complaints
I JUST BOUGHT A 2002 PT CRUISER FROM JUST ADD GAS IN ALBANY LOUISIANA I LOVE THE CAR , BUT AFTER I GOT IT HOME AND DROVE IT FOR A COUPLE OF DAYS I FOUND OUT THAT THE BRAIN IS HAVING PROBLEMS , I TOOK IT TO AUTO ZONE AND HAD THEM PUT THE TESTER ON IT AND THEY DETERMINED THAT IT IS THE BRAIN ,OR AN ELECTRICAL PROBLEM GOING TO THE BRAIN , I AM TRYING TO LOCATE ONE AT THIS TIME . *TR
Dec 19, 2010
MY '02 PT CRUISER HAS HAD MANY INCIDENTS OVER THE PAST 4 YEARS. THE INSTRUMENT PANEL OCCASSIONALLY FLICKERS OR DOES NOT LIGHT UP AT ALL. THE RADIO DISPLAY/CLOCK FEATURE WILL TURN OFF WHILE MUSIC IS STILL PLAYING. HEADLIGHTS DIM WHEN RADIO/INSTRUMENT PANEL IS CHANGED. THE ABS FAILED ON THE INTERSTATE WHLIE GOING 65MPH. THE CAR SLID FOR A LONG TIME, CAUSING A LARGE BALD SPOT ON ALL 4 TIRES. THEN SUBSEQUENTLY THE CAR SHUT OFF AND TOOK A FEW MINUTES BEFORE THE CAR WAS ABLE TO TURN BACK ON. THE STARTER HAS DIED 3 TIMES, EACH TIME BEING REPLACED. THE CAR GETS ROUGHLY 13MPG AT ALL TIMES. THERE IS NO SAFETY UNDER THE SEAT TO PREVENT ROLLING OBJECTS FROM ROLLING INTO THE FRONT SEAT AND POTENTIALLY AFFECTING THE USE OF PEDALS. THE CAR FREQUENTLY DOES NOT ALLOW ME TO TURN THE KEY. I HAVE HAD ALL OF THESE PROBLEMS, EVEN WHILE TAKING EXCELLENT CARE OF MY VECHICLE. *JB
Apr 02, 2007
BATTERY FAILURE BEFORE WARRANTY EXPIRATION. REPLACEMENT FAILURE AFTER WARRANTY & NO MONETARY PAYMENT BY COMPANY. *JB
Oct 03, 2005
MY IGNITION WOULD NOT TURN AFTER PUTTING IN THE KEY. IT WAS AS IF THE SOLENOID WAS FROZEN.*AK
Apr 07, 2005
SUSPENSION,STRUCTURE
3 complaints
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT EXIT THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE SUB FRAME HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FRONT PASSENGER FRAME, THE CV AXLES AND THE LOWER CONTROL ARMS WITH BALL JOINT AND THE STABILIZER LINK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Dec 02, 2015
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHEN THE VEHICLE APPROACHED AN ABRUPT STOP AND ACCELERATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY WITHOUT WARNING WHILE DRIVING 40 MPH. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE CROSS MEMBER WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,616.
Oct 27, 2015
I WAS TRAVELING DOWN THE HIGHWAY WITH MY TWO CHILDREN IN THE CAR. I SLOWED AT AN INTERSECTION AND THE VEHICLE ABRUPTLY PULLED TO THE RIGHT. I ALMOST LOST CONTROL OF THE VEHICLE AND ENDED UP IN THE DITCH, BUT I WAS ABLE TO STOP IN TIME. I PROCEEDED TO HAVE THE VEHICLE TOWED HOME AND WAS TOLD BY A MECHANIC THAT THE SUBFRAME OF MY VEHICLE HAD RUSTED THROUGH. THIS IS A MAJOR CONCERN WITH THE SAFETY OF MY FAMILY AND OTHERS THAT I COULD HAVE GOTTEN INTO AN ACCIDENT WITH. I FEEL THAT CHRYSLER SHOULD BE RESPONSIBLE FOR THE REPAIRS OF MY VEHICLE, OTHER THEN THE SUBFRAME I NEEDED TO HAVE MY CAR LAST MORE THEN 10 YEARS. *TR
Aug 22, 2013
SERVICE BRAKES, AIR
3 complaints
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT HEARD A LOUD SCRAPING NOISE COMING FROM HER VEHICLE. SHE STATED THAT THE VEHICLE WAS PARKED ALL WINTER AND BEGAN MAKING THIS NOISE ONE MONTH AGO. THE SPEED AND THE WEATHER ARE NOT FACTORS. THE NOISE IS PRODUCED WHEN THE BRAKES ARE APPLIED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE IS 41,900 AND FAILURE MILEAGE WAS 41,000.
Jun 19, 2007
FAIKURE OF ABS
Jul 06, 2005
WHILE APPLYING HIS BRAKES THE VEHICLE BRAKES LOCK UP AND THE ABS LIGHT APPEAR ON THE DASHBOARD. TS
Jan 14, 2003
LATCHES/LOCKS/LINKAGES
3 complaints
DT*: THE CONTACT STATED THE TAILGATE OPENS WHILE VEHICLE IS BEING DRIVEN. THERE WERE NO OCCURRENCES THAT WOULD HAVE AN AFFECT ON THE LATCH. THE VEHICLE HAS NOT BEEN LOOKED AT BY THE DEALER.
Jul 19, 2006
INSIDE DOOR HANDLE ON PT CRUISER HAS SPLIT, CAUSING AN EXTREMELY SHARP SLIVER TO CUT MY FINGER. MR. AKKERMAN, ASST. SERVICE MANAGER AT THE CHRYSLER SERVICE CENTER IN HEMET AGREES THAT THIS IS PROBABLY A DEFECTIVE PART BUT THAT CHRYSLER SHOULD NOT BE RESPONSIBLE FOR REPLACING IT. I WONDER IF THERE HAVE BEEN ANY OTHER COMPLAINTS OR INJURIES FROM THIS HANDLE OR IF MINE IS AN ISOLATED INCIDENT. *AK
Feb 08, 2005
HOOD STRUTS FAILED ON MY 2002 CHRYSLER PROWLER--HOOD COMES DOWN ON MY HEAD! *JB
Dec 28, 2004
STEERING,SUSPENSION
2 complaints
..ON MY 2002 PT CRUISER THE FRONT SUSPENSION CROSS MEMBER HAS ROTTED SO BAD THAT IT BROKE IN A FEW PLACES CAUSING THE LOWER A ARM TO MOVE IN SUCH A WAY AS TO CAUSE THE STEERING WHEEL TO PULL OUT OF YOUR HANDS ALL THE WAY TO THE LEFT AND OR RIGHT,THE CAR COULD NOT BE DRIVEN MORE THEN 15 MPH,..AND THAT WAS WHILE HOLDING THE WHEEL TIGHTLY....IF THIS CROSS MEMBER WAS TO BREAK WHILE DRIVING 65 MPH THERE WOULD BE A VERY BAD CRASH,..I SUGGEST ANY ONE THAT HAS A PT CRUISE HAVE IT CHECKED FOR THE CROSS MEMBER ROTTING BEFORE A CRASH TAKES PLACE,,,I WAS ABLE TO BUY A NEW CROSS MEMBER AND THE CHEAPEST PRICE WAS $514 PLUS TAX AND SHIPPING,..NOW COMES THE COSTS TO INSTALL IT...WHAT IS ODD THE CROSS MEMBER ROTTED OUT ON THE PASSENGER SIDE ONLY,...I HAVE SOME PICS OF IT WITH THE A ARM OFF THE CROSS MEMBER..
Oct 04, 2016
THE OWNER OF THE VEHICLE STATE'S HE WAS TRAVELING DOWN THE ENTERING THE HIGHWAY ON THE WAY HOME. HE HEARD POP AND THEN SOMETHING UNDER THE VEHICLE STARTED RATTLING, THE OWNER STATED WHEN HE TOOK THE VEHICLE TO A SHOP THEY PUT IT ON THE RACK. THE SHOP NOTIFIED THE OWNER THAT THE VEHICLE SHOULDN'T BE DRIVEN, BOTH STEERING KNUCKLE BUSHINGS, BALL JOINTS, FRONT RIGHT SUSPENSION PARTS WERE ALL BAD AND NEEDED TO BE REPLACED. CHRYSLER SHOULD RECALL THIS VEHICLE FOR AS IT NOT JUST MINE AS I ASK THE SHOP AND THEY HAS SEVERAL VEHICLE OF THAT MAKE COME IN WITH SAME PROBLEM. WE AS TAX PAYERS BAILED THEM OUT, AND NOW IT TIME FOR THE GOVERNMENT TO TELL THEM THEY NEED TO FIX THIS ISSUE AND ANY OTHER ISSUES WITH THE VEHICLE. THERE ARE STILL A LOT OF PT CRUISER ON THE ROAD TODAY, BUT I GUESS THEY GREEDY SON OF B***HES IN DETROIT TOOK THE MONEY AND LEFT THE CUSTOMER PAYING FOR THE SAFETY OF THEIR FAMILIES. NOBODY SHOULD HAVE TO DIE IN CAR IN ORDER FOR SOMETHING TO BE DONE.
Mar 11, 2014
SUSPENSION,SERVICE BRAKES, HYDRAULIC
2 complaints
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING LESS THAN 50 MPH, THE CONTACT HEARD NOISES COMING FROM THE VEHICLE. THE DEALER STATED THAT THE STRUTS NEEDED TO BE REPLACED AND THE VEHICLE WAS UNSAFE TO DRIVE. THE REPAIR WOULD COST $539. THE BRAKES AND ROTORS WERE ALSO REPLACED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED BY THE CONTACT. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 49,000. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB
Dec 17, 2008
FRONT WHEEL BEARINGS WORN OUT AT 79,000 MILES ALL 4 BRAKE ROTORS WORN OUT 79,000 MILES. *TR
Apr 12, 2008
SUSPENSION,EQUIPMENT
2 complaints
2002 PT CRUISER, AT 59000 MILES BOTH LOWER CONTROL ARM BUSHINGS WERE REPLACED UNDER EXTENDED WARRANTY. A YEAR LATER AT 75000 MILES BOTH LOWER CONTROL ARM BUSHINGS ARE GONE AGAIN AND BOTH FRONT WHEEL BEARINGS ARE NOW WORN DUE TO THIS FAILURE, DEALER REFUSES TO COVER ANY OF THE FAILURES. *NM
Sep 02, 2006
I WAS INFORMED BY SERVICE ADVISOR JAMES QUINN AT BRUNSWICK AUTO MALL IN BRUNSWICK, OHIO (330-273-3300) THAT THE REAR CONTROL ARM(RUBBER BUSHINGS ON MY 2002 CHRYSLER PT CRUISER WERE WORN OUT AND NEED TO BE REPLACED AT 44,971 MILES. I DID A WEB SEARCH AND FOUND NUMEROUS PT CRUISER USER FORUMS AND FOUND REFERENCES TO CHRYSLER CHANGING THE SUPPLIER OF THE BUSHINGS SOMETIME AFTER MY VEHICLE WAS BUILT. CHRYSLER CHANGED THE BUSHINGS SUPPLIER DUE TO VERY EARLY FAILURE AND ALSO UPGRADED THE QUALITY OF THE BUSHINGS. MY BUSHINGS FAILED DUE TO HAVING THE OLDER STYLE BUSHINGS. 45K MILES IS VERY EARLY FOR CONTROL ARM BUSHINGS TO WEAR OUT. I CONTACTED CHRYLSER WARRANTY AT 800-992-1997 TO COMPLAIN AND WAS ASSIGNED REFERENCE NUMBER 14736996. AFTER EXPLAINING THE SITUATION, THE CHRYLSER REPRESENTATIVE INFORMED ME THAT CHRYSLER WOULD OFFER NO CUSTOMER GOOD-WILL ASSISTANCE WITH PAYING FOR THE REPAIRS SINCE I WAS 1 YEAR AND 4 MONTHS OUT OF WARRANTY. THE CHRYSLER SERVICE REPRESENTATIVE ALSO INFORMED ME THAT I SHOULD HAVE BOUGHT THE CHRYSLER EXTENDED WARRANTY IN ANTICIPATION OF UNANTICIPATED VEHICLE REPAIR PROBLEMS LIKE MY BUSHINGS. THE "UNANTICIPATED" EARLY FAILURE OF REAR CONTROL ARM BUSHINGS ON OLDER MODEL PT CRUISER BUSHINGS IS A SEVERE SAFETY THREAT TO CONSUMERS WHO EXPECT QUALITY PARTS IN THEIR VEHICLES THAT SHOULD NORMALLY LAST AT LEAST 100,000 MILES. THE UNANTICIPATED FAILURE OF THE PT CRUISER BUSHING CAN EASILY RESULT IN LOSS OF CONTROL OF THE VEHICLE, ACCIDENTS, OR MUCH WORSE. THANK YOU FOR TAKING THE TIME TO READ MY COMPLAINT. BEST REGARDS. *JB
Mar 21, 2006
ENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE
2 complaints
WHILE DRIVING, VEHICLE WAS STUCK ON RAIL ROAD TRACKS, WHEN CONSUMER WAS ABLE TO MOVE VEHICLE FROM TRACKS, THERE WAS UNDERCARRIAGE DAMAGE AND RIGHT FRONT TIRE DAMAGE, VEHICLE SHUT OFF AND BOTH AIR BAGS DEPLOYED, CONSUMER SUSTAINED SEVERE DAMAGE TO FACE AND CHEST AND WAS KNOCKED UNCONSCIOUS AND IS RECEIVING PHYSICAL THERAPY, PRIOR TO PURCHASE OF VEHICLE, CONSUMER INFORMED DEALER THAT PLASTIC FROM THE AIRBAG WAS PARTIALLY STICKING OUT OF THE STEERING WHEEL, BUT DEALER ASSURED CONSUMER THIS WAS OK, CONSUMER IS ALSO CONCERNED THERE MAY BE A RECALL ON VEHICLE. *TT
Mar 07, 2002
WHILE DRIVING, VEHICLE WAS STUCK ON RAIL ROAD TRACKS, WHEN CONSUMER WAS ABLE TO MOVE VEHICLE FROM TRACKS, THERE WAS UNDERCARRIAGE DAMAGE AND RIGHT FRONT TIRE DAMAGE, VEHICLE SHUT OFF AND BOTH AIR BAGS DEPLOYED, CONSUMER SUSTAINED SEVERE DAMAGE TO FACE AND CHEST AND WAS KNOCKED UNCONSCIOUS AND IS RECEIVING PHYSICAL THERAPY, PRIOR TO PURCHASE OF VEHICLE, CONSUMER INFORMED DEALER THAT PLASTIC FROM THE AIRBAG WAS PARTIALLY STICKING OUT OF THE STEERING WHEEL, BUT DEALER ASSURED CONSUMER THIS WAS OK, CONSUMER IS ALSO CONCERNED THERE MAY BE A RECALL ON VEHICLE. *TT
Mar 07, 2002
VISIBILITY,STRUCTURE
1 complaint
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
Jun 20, 2024
STEERING,WHEELS,UNKNOWN OR OTHER
1 complaint
Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also believe that the instrument cluster is causing the lights to come on the dashboard.The vehicle can be picked up when ever you have a spot open for it. I would like 48 hours notice due to work. This is a safety issue if the power steering goes while driving I cant steer it because I didn't know it was leaking it went out and I was stuck blocking traffic and couldn't turn it the passenger had to do it for me, If the rims get worse or hole bigger it can crack or break in half while I am driving. The defrost vent is open to particles that can get in there that shouldn't. The airbag light on could be a defect or the air bags defective. Nothing has been inspected on it since I just found out when looking up this make, year and model a price on power steering to find out there's a recall on it as well as other issues. There were no warnings and the only code that came up was the high fan relay switch. Since then the trac off light goes on and off as well as airbag light and now is currently on.
Nov 21, 2021
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
While driving the vehicle I could begin to smell a strong odor of gas them almost like the smell of plastic melting and the vehicle engine started running hot temperature so I immediately turned off the engine as I pulled over to the side of the road and as I stepped out of the car aflame began under the hood and ended up burning my entire engine. Fire department had to come and extinguish the car.
Jul 27, 2021
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
DROVE THE VEHICLE 12 MILES TO GET HOME. (THE VEHICLE WAS STATIONARY) IMMEDIATELY TURNING OFF ENGINE AFTER MAKING IT HOME. POWER STEERING FLUID LEAKAGE (BIG LEAK) FROM HOSE AND SMOKE SMELL FROM UNDER HOOD. (ENGINE LOOKS CHARD)
Oct 28, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
MY CHECK ENGINE LIGHT GOES OFF AND ON. CRANKSHAFT AND CAMSHAFT SENSORS WERE READING AS THE ISSUE ACCORDING TO THE ODOMETER CODE SYSTEM.. MY CAR SHUTS OFF AT ANYTIME EVEN WHILE DRIVING IN THE MIDDLE OF THE ROAD. MY BATTERY TERMINAL SEEMS TO BE WEAK POSSIBLY HAVING SHORTAGE MOMENTS FROM TIME TO TIME. MY VEHICHLE WILL PULL ONE WAY OR THE OTHER. MY BREAKS FEEL LIKE THERE GOING TO GIVE OUT OR ARE BRAND KNEW . MY VEHICHLE MAKES A NOISE AS IF THE FRONT CV AXELS OR BALL JOINTS NEED TO BE GREASED. MY WIRING AND ENGINE IS MY MAIN CONCERN. MY AC DOESN'T WORK MY RADIATOR SEAL HAS BEEN REPLACED MY CAR WILL MAKE A GUZZLING NOICE DUE TO THE COOLANT . THE LIST GOES ON. I BOUGHT MY VEHICHLE APPROX. 4MONTHS AGO. THE ISSUES HAVE PROGRESSED OVER THE PAST MONTH.
Aug 08, 2019
STRUCTURE,ENGINE
1 complaint
ENGINE CRADLE, OR FRONT SUBFRAME, IS RUSTED TO THE POINT I'VE STOPPED DRIVING THE CAR. I'M IN THE PROCESS OF FINDING A REPLACEMENT BUT CHRYSLER NO LONGER MAKES THE PART! NOTHING HAS HAPPENED TO THIS POINT BECAUSE OF MY CAUTION BUT THE FRONT END WAS STARTING TO MAKE POPPING NOISES WHEN I STARTED OUT FROM A DEAD STOP. THE PROBLEM IS ON THE FRONT PASSENGER SIDE. I UNDERSTAND FROM READING ARTICLES, MANY OTHER PTS HAVE THIS SAME PROBLEM. FOR YEARS, I HAVE TRIED TO PRIME AND SPRAY OIL ON THE PART TO EXTEND IT'S LIFE. TIME HAS COME.... *TR
Oct 30, 2016
UNKNOWN OR OTHER,ENGINE
1 complaint
OK THIS IS THE 10TH COMPLAINT FILED ON THIS VEHICLE BOTH BY MYSELF AND MECHANICS WHO HAVE WORKED ON IT IN LAST 6 MONTHS. MY VEHICLE CAUGHT FIRE BESIDE MY HOUSE THIS MORNING AT 6AM. NOBODY IN CAR AND THE ONLY THING THAT ALERTED ME WAS WHEN MY DOGS WENT OUT AND WERE BARKING LIKE CRAZY. I WILL HAVE THE FIRE INVESTIGATOR REPORT ON MONDAY OR TUESDAY. I SUGGEST CHRYSLER WHO HAS ALL THE SAME COMPLAINTS AS YOU DO PAY ATTENTION WHEN YOU ARE TOLD A CAR IS UNSAFE. I COULD HAVE LOST EVERYTHING THIS MORNING SO CHRYSLER BETTER BE GLAD WAS JUST CAR. I AM STILL SHAKING AND I AM A SINGLE DISABLED MOM THANK GOD FIRE DEPARTMENT GOT HERE WHEN THEY DID. I WANT ANSWERS!
Oct 31, 2015
FUEL/PROPULSION SYSTEM
1 complaint
BUYBACK REQUEST: MY 2002 PT CRUISER WAS BOUGHT NEW, WITH AN EXTENDED WARRANTY. IT WAS DISABLED BY FOOTHILL CHRYSLER ' JEEP IN FOOTHILL RANCH CA, WHILE PERFORMING A FACTORY RECALL. IT HAS NOT BEEN USED SINCE THEN, BECAUSE IT IS ILLEGAL TO DRIVE IT. I TOOK IT IN FOR 60K MILE MAINTENANCE ($399). THE MECHANIC DEMANDED THAT I ALLOW THEM TO DO A RECALL FOR THE 'SECONDARY FUEL PUMP SEAL', WHICH THEY DID INCORRECTLY, SO THE RED 'CHECK ENGINE' LIGHT REFUSED TO SHUT OFF. THE CAR WILL NOT PASS THE CALIFORNIA SMOG REQUIREMENT. CHRYSLER WAS THEN SOLD TO FIAT, AND FOOTHILL RANCH CHRYSLER JEEP THEN WENT OUT OF BUSINESS, BEFORE THEY WERE ABLE TO FIX IT. MY VEHICLE HAS BEEN DISABLED, AND HAS BEEN STORED ON MY DRIVEWAY SINCE 2009, WHERE THE NEIGHBORS HAVE BEEN COMPLAINING. THE DEALER HAD INSISTED THAT THEY FIX A RECALL. I DECLINED THREE TIMES, THEN RELUCTANTLY SAID YES. FOUR HOURS LATER HE SAID THEY HAD A PROBLEM, THE RED 'CHECK ENGINE' LIGHT REFUSED TO GO OFF. I PAID $399, AND SCHEDULED ANOTHER APPOINTMENT. RECALL WORK INVOLVED REPLACING THE GAS CAP AND OTHER PARTS. FOR A THIRD APPOINTMENT, I WAS CHARGED $250. I PAID FOR THE RED LIGHT REPAIR 5 TIMES, FOR A TOTAL OF $800. I DROVE THE CAR WITH THE RED LIGHT ON. SIX MONTHS LATER, I WENT TO THEM FOR THE SMOG CHECK, BUT THE CHRYSLER DEALER WAS GONE, REPLACED BY A MERCEDES BENZ DEALER. I WAS UNABLE TO SMOG MY CAR, OR TO HAVE THE RECALL WORK DONE. CHRYSLER WAS THEN BOUGHT OUT BY FIAT. SERGIO MARCHIONE REPLIED TO TAKE THE CAR TO A DIFFERENT CHRYSLER DEALER, BUT I COULDN'T LEGALLY DRIVE IT. THE CAR IS WORTH $6,000 AND NEEDS $2,000 WORTH OF WORK, TO FIX THEIR FAULTY RECALL WORK. AFTER SPENDING $800 TO REPAIR THEIR FAULTY RECALL WORK, I WILL HAVE A CAR THAT DOESN'T RUN. IT IS THEIR FAULT. I WOULD LIKE TO RETURN THE CAR TO THEM, AND EITHER GET A REFUND OF $6,000, OR APPLY IT TO THE COST OF A REPLACEMENT CAR THAT RUNS.
Oct 29, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
OK MAYBE 4TH TIME IS A CHARM ON TRYING TO GET PT CRUISER OFF ROAD. I HAD A FIRE IN THIS VEHICLE DUE TO OVERHEATING WHICH WAS REPORTED BUT DUMB ME PUT IT OUT AND REPLACED GRILL AND RADIATOR AND HAD TO TAKE SEPERATE LOAN OUT FOR $2500 IN REPAIRS AND NOW VEHICLE WON'T START AND NOW BEING TOLD IS COMPUTER WELL THAT EXPLAINS WHY WHEN WE WERE TRYING TO GET OUT OF CAR WHEN WAS ON FIRE THE DOOR LOCKS DIDN'T WON'T TO WORK FIRST TIME. THE CAR IS A 2002 WITH 100,000 MILES ON IT AND I HAVE ALREADY PUT NEW TIRES ON IT AND BATTERY AND HAD ALL THESE REPAIRS DONE TRYING TO SAVE THE CAR BECAUSE I AM A SINGLE MOM ON DISABILITY MAYBE SINCE CHRYSLER IS UNDER INVESTIGATION FOR INJURIES AND DEATHS NOT BEING REPORTED YOU CAN ADD ME BECAUSE I WAS BURNED DURING THE FIRE TRYING TO PUT OUT. I HAVE FORWARDED EVERY SINGLE DOCUMENTATION OF EVERY INCIDENT NOT ONLY TO CHRYSLER BUT NHTSA AND NOW WANT ME TO REPLACE A COMPUTER AT $1300 THIS CAR IS DANGEROUS AND HAVE BEEN TOLD BY EVERYONE WHO HAS EXAMINED CAR IT IS SERIOUS BUT I GUESS IF ME OR MY SON HAD DIED IN CAR THEN MAYBE SOMETHING WOULD HAVE BEEN DONE. I HAVE MADE MY PAYMENTS AND PAID FULL COVERAGE INSURANCE FOR 6 MONTHS WHILE ALL THIS HAS BEEN GOING ON AND ONLY WAS ABLE TO DRIVE CAR FOR A MONTH. THE VEHICLE IS AT CHRYSLER DODGE IN COLUMBIA,TN AND PHONE NUMBER IS 1-931-380-0326. I HAVE 9 TOW BILLS AND NOBODY CARES THAT ME OR MY SON COULD HAVE LOST OUR LIVES!
Oct 06, 2015
SUSPENSION,ENGINE
1 complaint
SUBFRAME CRADLE FAILURE WITH CRACK THROUGH MOUNTING. DEALER SAYS "SEEN BEFORE" NOT UNDER RECALL OR INVESTIGATION. REPAIR SHOP "HAS SEEN SEVERAL WITH SIMILAR FAILURE" SOME HAVE RESULTED IN SUSPENSION FAILURE AND ACCIDENTS. WHY IS THIS NOT THE SUBJECT OF A RECALL? NO ONE KILLED YET? REPAIR TO COST $1,400.00. UPDATED 11/09/15*LJ
Jul 15, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE ATTEMPTING TO START THE VEHICLE, ALL THE METERS, GAUGES, AND INSTRUMENT PANEL LIGHTING FAILED TO FUNCTION. IN ADDITION, THE INTERIOR LIGHTING ALSO FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Apr 24, 2015
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I HAD JUST PUT FUEL IN MY CAR AND WAS DRIVING ACROSS A PARKING LOT. I PROCEEDED TO PARK MY CAR AND NOTICED SMOKE RISING OUT OF MY STEERING WHEEL AND A BURNING SMELL. MY LOWER SET OF LIGHTS ( FOG LIGHTS) HAD TURNED ON BY THEMSELVES, WHICH IS ODD SINCE THEY HAVEN'T BEEN WORKING FOR AT LEAST TWO YEARS. IN ORDER TO STOP THE SMOKING IN THE STEERING WHEEL, I HAD TO REMOVE FUSE #8. SAME SET OF LIGHTS HAVE TURNED ON BEFORE A FEW YEARS BACK DRAINING MY BATTERY SINCE I COULDN'T TURN THEM OFF WITH THEIR SWITCH. IN ADDITION, MY HEADLIGHTS TURN OFF AUTOMATICALLY AT RANDOM WHILE I'M DRIVING AND MY CLOCK LIGHTS GO OUT FREQUENTLY. HEADLIGHTS HAVE GONE OUT ON ME 5 TIMES OVER THE PAST 3 YEARS. I TRY NOT TO DRIVE MUCH AT NIGHT AS A RESULT. *TR
Dec 28, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I GOT THE IN JANUARY 2014 AND I ONLY HAD IT FOR TWO WEEKS AND SHAD TO GO IN THE SHOP AND I TOLD THEM THAT I WAS DIAGNOSIS WITH LUNG CANCER AND I HAVE TO GET BACK AND FORWARD TO MY TREATMENTS AND I NEED A RELIABLE CAR AND WHILE I WAS DRIVING IT THE TIRE ROD WENT THE FIRST TIME THEN THE OTHER SIDE OF THE TIRE ROD WENT NOW IT'S THE ELECTRICITY SYSTEM IS ACTING IT AND SINCE I HAD THIS CAR IT BEEN IN THE SHOP EVERY MONTH AND IT DON'T MAKE SENSE THAT I HAVE TO PAY A CAR NOTE AND PAY TO FITS IT TOO I HAVE MISS A LOTS OF TREATMENTS WILL ALL PLEASE HELP ME BECAUSE I HEAR EVERYBODY TALK ABOUT HELPING CANCER SURVIVORS BUT ONLY THING THAT I SEE IS I AM BEEN HURT FIRST IT'S MY CAR NOW THE CITY IS TRYING TO TAKE MY HOUSE THAT MY MOTHER LEFT ME PLEASE HELP ME ALSO YOU CAN CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 04, 2014
ELECTRICAL SYSTEM,SEATS
1 complaint
HEATED SEATS COME ON BY THEM SELFS AND OVERHEAT CAN NOT TURN THEM OFF UNLESS YOU TURN OFF CAR IT GETS SO HOT IT CAN BURN YOU . *TR
Aug 20, 2014
AIR BAGS,STRUCTURE,WHEELS,ENGINE
1 complaint
VEHICLE PULLED OUT OF BUSINESS COMPLEX TURN IN LEFT ABOUT A CAR LENGTHS AWAY FROM ME WHEN HE PULLED OUT..ATTEMPTED TO STOP BUT VEHICLE WAS TOO CLOSE. NO AIR BAGS DEPLOYED. *TR
Jun 30, 2014
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
THE IGNITION KEY DOES NOT STAY IN WHEN THE ENGINE IS RUNNING. THE MECHANIC WHO WORKED ON THE CAR IN OCTOBER SAID HE HAS REPLACED SEVERAL IGNITION SWITCHES IN THIS MODEL CAR. COULD IT HAVE BEEN MANUFACTURED BY THE SAME COMPANY AS THOSE INVOLVED IN THE GM RECALL? THIS PROBLEM HAS EXISTED FOR SEVERAL YEARS. *TR
Mar 26, 2014
STEERING,ENGINE AND ENGINE COOLING
1 complaint
DRIVING DOWN HIGHWAY OIL LIGHT CAME ON AND THE CAR BEGAN TO SLOW DOWN, HAD TO PULL OVER. WHEN CHECKING UNDER THE HOOD THERE WAS OIL ON THE CAP. JUST HAD AN OIL CHANGE A COUPLE OF DAYS AGO, CAR HAD BEEN RUNNING FINE.....BEFORE THIS INCIDENT MY POWER STEERING FLUID WAS LEAKING, TOOK MY CAR TO THE DEALERSHIP BECAUSE THERE WAS A RECALL DEALING WITH THE POWER STEERING AND THE HOSE, THEY SAID THAT IT WAS SOMETHING ELSE. I TOOK MY CAR TO ANOTHER PERSON HE PUT MY CAR ON THE LIFT AND THERE IT WAS FLUID LEAKING FROM THE HOSE SOMETHING THAT SHOULD HAVE BEEN FIXED BY THE DEALER BUT WASN'T. *TR
May 17, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
THE ELECTRONIC DOOR LOCKS ON MY 2002 PT CRUISER LIMITED STARTED OPERATING BY THEMSELVES TWO YEARS AGO. I HAVE HAD THIS CAR SINCE IT WAS NEW AND HAD THE MULTIFUNCTION TURN SIGNAL SWITCH REPLACED ABOUT 3 YEARS AGO. THE DOOR LOCK PROBLEM SOMETIMES OCCURS WHEN YOU ARE DRIVING THE CAR AT LOW SPEED BUT IT WILL ALSO OCCUR WHEN THE CAR IS SETTING IN THE GARAGE WITH THE KEY OUT OF THE IGNITION. THE DOORS WILL LOCK AND UNLOCK SEVERAL TIMES ON THEIR OWN WHILE DRIVING OR WITHOUT ANYONE BEING IN THE CAR OR TOUCHING THE REMOTE KEYLESS ENTRY SYSTEM. THIS CAN PRESENT PROBLEMS IF THE CAR IS LOCKED AND IN A PUBLIC PARKING LOT. THE CARE SOMETIMES WILL UNLOCK ON ITS OWN. YOU CAN ALSO BE LOCKED OUT OF THE CAR IF YOU DON'T TAKE YOUR KEYS WITH YOU WHEN EXITING THE CAR. THIS SEEMS TO HAPPEN MORE DURING HOT SUMMER WEATHER THAN DURING COOLER WINTER MONTHS. I HAVE ALSO NOTED THAT THE EXTERNAL TEMPERATURE GAUGE AND COMPASS MOUNTED ABOVE THE FRONT WINDOW WILL ALSO GO OUT DURING HOT WEATHER. WHEN THE CAR COOLS DOWN WITH THE AIR CONDITIONER ON, THE EXTERNAL TEMPERATURE GAUGE WILL START OPERATING AGAIN. I HAVE TAKEN THE CAR TO THE DEALER THREE TIMES TO BE FIXED. THE FIRST TIME THEY CHARGED TO DIAGNOSE THE PROBLEM AND SAID NOTHING WAS WRONG, THE SECOND TIME THEY SAID THE BATTERY CABLE WAS CORRODED AND NEED REPLACED AT $300 AND IT NEEDED A NEW BATTERY. AFTER THIS WORK, I DROVE IT AROUND THE BLOCK AND THE DOOR LOCKS STARTED GOING WILD AGAIN. SO I WENT BACK TO THE SERVICE MANAGER AND HE SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS AND THEY WOULD GET THE DISTRICT SERVICE MANAGER ON THE PHONE TO SEE IF HE MIGHT BE ABLE TO HELP THEM. AT THAT POINT WE WENT INTO WINTER AND IT WAS OK. IT IS DOING IT AGAIN THIS SPRING SO I WILL TRY AGAIN. *TR
May 12, 2013
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VISIBILITY,ELECTRICAL SYSTEM,ENGINE
1 complaint
2002 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO NO INSTRUMENT PANEL ILLUMINATION, FUEL AND OIL LEAKS, BRAKE WARNING LIGHTS COMES WHEN APPLYING BRAKES, INOPERATIVE WINDSHIELD WIPER SWITCH. *SMD THE CONSUMER STATED THE INSTRUMENT PANEL WAS COMPLETELY DARK AND HE WAS UNABLE TO SEE THE GAUGES AT NIGHT. UPDATED 05/22/13
Mar 20, 2013
VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE DRIVER SIDE REARVIEW MIRROR DETACHED FROM THE VEHICLE WHILE DRIVING APPROXIMATELY 30 MPH. THE FAILURE OCCURRED WITHOUT ANY PREVIOUS WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPORT WAS FILED WITH THEM. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 120,000.
Aug 14, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I UNLOCKED MY CAR DOORS WITH REMOTE, AND DROVE TO THE STORE, IT WAS DARK OUT SO I HAD MY HEAD LIGHTS ON. WHEN I CAME OUT OF THE STORE AND TRIED TO UNLOCK MY CAR, IT WOULD NOT WORK. SO I MANUALLY UNLOCKED THE DOORS WITH MY KEY. IT WAS VERY COLD WEATHER AT THAT TIME AND MY HEATER WOULD NOT WORK AS WELL THEN I TURNED ON MY CAR TO GO HOME, AND MY LIGHTS WOULD NOT COME ON. AND SO I WAS TOWED HOME. THE NEXT DAY I TOOK IT IN TO A CHRYSLER REPAIR SHOP AND THEY DID A QUICK CHECK ON IT AND SAID THAT IT MIGHT BE THE ELECTRICAL AND THEY WOULD HAVE TO GO THROUGH THE ENTIRE ELECTRICAL TO FIND THE PROBLEM. THEY CHECKED EVERYTHING OUT WITHOUT TEARING THE ENTIRE CAR APART AND SAID THAT THEY COULD NOT FIND A PROBLEM WITH IT. THERE WENT $100.00 OF MY MONEY TO FIND OUT THAT THEY COULD NOT FIND THE PROBLEM. I DON'T KNOW WHAT ELSE TO DO TO GET THE CAR REPAIRED WITH OUT HAVING TO SPEND $1,000.00 PLUS.... WHICH IS A QUOTE BY THE CHRYSLER REPAIR. I HAVE NOT BEEN ABLE TO DRIVE MY CAR AT NIGHT, DUE TO NO LIGHTS AND NOW THAT WE HAVE HOT 90 TO 101 DEGREE WEATHER, I CAN NOT DRIVE MY CAR DURING THIS PERIOD OF TIME DUE TO NOT BEING ABLE TO USE THE AIR CONDITIONER OR TO ROLL MY WINDOWS DOWN. I HAVE SPENT OVER $3,000.00 IN REPAIRS FOR MY CAR AND I HAVE ONLY HAD IT FOR JUST TWO YEARS. THERE IS ONE THING AFTER ANOTHER WITH MY CAR, THE PROBLEMS ARE HAVING TO REPLACE PARTS AND SOMETIMES HAVING TO REPLACE THOSE SAME PARTS A YEAR LATER WHEN THEY HAVE JUST RAN OUT OF THE WARRANTIES. I HAVE SERVICE RECORDS FOR ALL OF THESE PROBLEMS AND IT IS ALMOST 2 INCHES THICK. I AM ON DISABILITY AND IT TOOK ME OVER A YEAR TO SAVE THE ENOUGH MONEY TO BUY THIS CAR AND I HAVE NO MORE MONEY TO FIX IT AGAIN... AND I HAVE TO TAKE IT THROUGH DEQ HERE IN OREGON AND IT WILL NOT PASS THEIR TEST DUE TO EXHAUSTION PROBLEMS WITH THE EMISSIONS LEAKING AS WELL. *TR
Jul 22, 2012
STEERING,SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
10-18-2011 I JUST BOUGHT MY CAR LAST MONTH (09-26-2011) AND MY CONTROL ARMS AND BUSHING HAVE ALREADY WENT BAD. NOW 2 NIGHTS AGO (10-16-2011) MY HEADLIGHTS STOPPED WORKING. I TOOK IT INTO THE DEALERSHIP TO HAVE EVERYTHING CHECKED AND WAS TOLD THAT THE WIRING UNDER THE DASH IS MESSED UP. I SEE THAT THERE ARE A LOT OF RECALLS FOR THAT HAPPENING TO THE 2002 PT CRUISERS AND NOW THE DEALER I BOUGHT THE CAR FROM WILL NOT FIX IT (EVEN THOUGH I'M STILL WITHIN MY 30 DAY WARRANTY) I DO NOT UNDERSTAND WHY I SHOULD HAVE TO COME OUT OF POCKET TO FIX THIS PROBLEM. ALSO, THE DEALER I BOUGHT IT FROM WOULD NOT GIVE ME A CARFAX ON THE VEHICLE. ALSO, SOLD ME THE CAR WITH A RECALL ALREADY ON IT THAT WAS ISSUED WAY BACK IN 2004. (POWER STEERING PRESSURE HOSE) THAT I WAS TOLD COULD CAUSE A FIRE UNDER THE HOOD. *TR
Oct 18, 2011
STEERING,SUSPENSION,WHEELS
1 complaint
I HAVE HAD TO REPLACE OR REPAIR THE FRONT AND REAR WHEEL BEARINGS SEVERAL TIMES: FRONT-APRIL OF 2005 AT 64690 MILES, FRONT-APRIL 2006 AT 89223 MILES, FRONT-MAY 2006 AT 91750 MILES, FRONT WHEEL BEARING-JULY 2009 AT 153048 MILES, FRONT WHEEL BEARING-APRIL 2011 AT 182684 MILES, REAR WHEEL BEARING-OCTOBER 2011 AT 191072 MILES. I HAVE REPLACED OR REPAIRED THE SUSPENSION PARTS: FRONT BUSHING CONTROL ARM, BALL JOINT LOWER CONTROL ARM-MARCH 2006 AT 86643 MILES, LEFT INNER TIE ROD HAD EXCESSIVE PLAY-JANUARY 2007 AT 107087 MILES, TWO OUTER TIE RODS REPLACED-JANUARY 2008 AT 127121 MILES. *TR
Oct 06, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
MY CAR HAS DECIDED TO "SOMETIMES" NOT START AT THE END OF THE DAY. IT RUNS JUST FINE IN THE MORNING, BUT THEN ON MY RETURN TRIP HOME, YOU TURN THE KEY AND NOTHING. THE LIGHTS GO ON, BUT NO IGNITION, NO SOUND OF THE ENGINE TURNING OVER. THREE BATTERY REPLACEMENTS, AND THAT IS NOT THE PROBLEM. CALLED CHRYSLER PERSONALLY AS DIRECTED BY A WEBSITE THAT SITED HUNDREDS OF COMPLAINTS OVER THIS EXACT SAME PROBLEM, BUT THEY DENIED KNOWLEDGE OF ANY SUCH COMPLAINT. COMPLAINTS DATE BACK TO 2002. TRIED HAVING OUR TRUSTED MECHANIC LOOK AT IT, BUT SINCE HE CAN'T RECREATE THE PROBLEM, HE IS AT A LOSS. CAR HAS 100K MILES AND RAN FINE UP UNTIL THE START OF SUMMER. *KB
Aug 18, 2011
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER DOES NOT ELIMINATE LIKE OTHER CARS CLUSTER SUPPOSED TO ELUMINATE. IT,WHEN THE CONTACT TURNS ON THE HEADLIGHTS THE INSTRUMENT CLUSTER LIGHTS TURN ON BUT REALLY U CAN HARDLY SEE THE SPEEDOMETER OR THE GAUGES WHICH IS DANGEROUS. ON 6/09/11 WHILE DRIVING HOME THE INSTRUMENT CLUSTER LIGHTS WHEN OUT I COULD SEE ANYTHING,MY HEADLIGHTS AND BACKLIGHTS STOP WORKING AND ALSO MY POWER DOOR LOCKS ARE NOT WORKING EITHER ALL THIS HAPPEN ON MY WAY HOME AROUND 7:30PM AND I HAD TO SLOW DOWN TO MAKE IT SAFE HOME..WHEN I GOT HOME MY POWER LOCKS WERE NOT WORKING WHEN I WENT TO LOCK THE VEHICLE. *TR
Jun 10, 2011
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHEN THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE BEGAN TO MALFUNCTION. THE VEHICLE WAS ALSO BURNING OIL AND LEAKING FUEL EXCESSIVELY. THE SPEEDOMETER DISPLAYED THAT THE SPEED WAS 70 MPH WHILE THE VEHICLE WAS IN THE PARK POSITION. WHEN THE CONTACT TRIED TO SHIFT GEARS FROM REVERSE INTO THE PARK POSITION, SHE HAD TO PUT THE VEHICLE IN DRIVE AND THEN REVERSE. THE DEALER STATED THAT THE INPUT/OUTPUT SPEED SENSOR, THIRD GEAR RATIO AND THE FUEL PUMP MOUNTING FLANGE ON THE VEHICLE MALFUNCTIONED. THE DEALER ALSO STATED THAT NHTSA RECALL CAMPAIGN NUMBER 02V215000, FUEL SYSTEM AND RECALL CAMPAIGN NUMBER 01V288000 FOR THE ELECTRICAL SYSTEM; DID NOT APPLY TO HER VIN. THE FAILURE MILEAGE WAS 85000 AND THE CURRENT MILEAGE WAS 98100.
Jan 13, 2011
SUSPENSION,ELECTRICAL SYSTEM,EQUIPMENT,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
2002 PT CRUISER SPORT MODEL. CAR WOULD NOT START, WHEN SITTING FAR A FEW DAYS, HAD BEEN DRIVING CAR ALL DAY AND TURNED CAR OFF TO DO AN ERRAND AND CAR WOULD NOT START. CAR HAS LEFT ME STRANDED WHERE I HAD TO HAVE IT TOWED SEVERAL TIMES. BOUGHT CAR NEW AND HAVE HAD THIS PROBLEM FOR 7 YEARS. KEPT BRINGING BACK TO THE DEALER AND COULDN'T FIND ANY PROBLEMS EVERY TIME. FINALLY FOUND A DEALER SERVICE MANAGER THAT KNEW THE PROBLEM. INSUFFICIENT QUALITY PARTS WERE BEING USED WHEN CHRYSLER WAS ABOUT TO GO BANKRUPT. THE BATTERY WIRES FROM THE BATTERY TO THE ALTERNATOR WERE NOT SUPPLYING ENOUGH VOLTAGE TO MAINTAIN ENOUGH TO RECHARGE THE BATTERY. UPGRADED THE WIRES TO A HIGHER VOLTAGE AND HAVE NOT HAD THE PROBLEM FOR ABOUT 10 MONTHS. IT TOOK 7 YEARS TO FIND THE PROBLEM WHICH CAUSED PROBLEMS OF ME USING THE CAR. CHRYSLER USED LOW GRADE PARTS THROUGH OUT THE CAR AND PEOPLE ARE GETTING RID OF THEM AND THEN SOMEONE ELSE BUYS IT AND IT CONTINUES. I WILL NEVER BUY A CHRYSLER MADE CAR AGAIN, VERY UNSATISFIED CUSTOMER CONSIDERING HOW MUCH I PAID FOR IT. WAS WAY OVER PRICED AT THE TIME I BOUGHT IT. I COULD BUY A MUCH BETTER CAR AND HIGHER END MODEL FOR WHAT I PAID FOR MY CAR. *TR
Dec 14, 2010
STEERING,ELECTRICAL SYSTEM
1 complaint
YOU CAN REMOVE THE KEY FROM THE IGNITION SWITCH IN ANY OF THE POSITIONS. ALSO, YOU CAN MOVE THE GEAR SHIFT AND THE CAR WILL MOVE. THERE IS NO INCIDENT DATE. IT'S BEEN THAT WAY SINCE I BOUGHT IT NEW. *TR
Sep 09, 2010
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
FOG LIGHTS WOULD NOT TURN OFF. BROUGHT INTO DEALERSHIP IN EL SEGUNDO, CA FOR REPAIR ON 03/29/06 WAS TOLD IT WAS AN INTERNAL SWITCH AND REPAIRED FOR $86.58. I THOUGHT THE PROBLEM WAS REPAIRED. THEN IN 2008 IT HAPPENED AGAIN AND I TOOK IT INTO ANOTHER DEALERSHIP IN W. LOS ANGELES, CA AND THEY TOLD ME IT WAS A SWITCH IN THE STEERING COLUMN SO IT HAD TO BE REPLACED AND THAT TOTALED APPROXIMATELY $340. NOW ON EASTER (04/04/10) ON MY WAY TO A BBQ TO MY PARENTS HOME, THE FOG LIGHTS CAME ON AGAIN ...AND WOULDN'T TURN OFF AGAIN. BUT THIS TIME IT CAUSED ME TO PANIC BECAUSE IT OVERHEATED AND SMOKE STARTED TO COME OUT OF THE HAZARD LIGHT SWITCH AND TURN SIGNAL SWITCH WHILE I WAS JUST GETTING OFF THE FREEWAY. I WAS LUCKY BECAUSE I WAS NOT TO FAR FROM MY PARENTS HOME WHERE MY BROTHER WHO WAS FORMALLY A MECHANIC HAD THE MIND TO PULL OUT THE FUSE TO THE FOG LIGHTS. THE FUSE WAS VERY HOT WHEN HE PULLED IT OUT AND THE SMOKING STOPPED. HE DID STATE THAT THE CAR COULD OF CAUGHT FIRE IF HE HAD NOT PULLED THE FUSE OUT IN TIME. I WAS LUCKY. I DO HAVE THE OLD PART AVAILABLE. *TR
Apr 06, 2010
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SOMETHING YOU MAY WISH TO LOOK AT WITH CELL PHONES AND THESE INCIDENTS WITH ACCELERATION ON CARS. WE HAVE A PT CRUISER AND SEVERAL TIMES WE HAVE PLACED THE PHONE IN THE STORAGE AREA IN THE MIDDLE IN THE DASH. WITH THE KEEY OFF, THE PHONE RINGS AND THE CAR STARTED TURNING OVER UNTIL WE MOVED THE PHONE AWAY FROM THE IMMMEDIATE AREA OF THE DASH. SOMETHING TO THINK ABOUT?? [XXX] *TR
Mar 10, 2010
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. SHE NOTICED A LOUD RUBBING NOISE IN THE STEERING WHEEL EVERY TIME SHE DROVE THE VEHICLE. THE DEALER STATED THAT THEY COULD NOT FIND THE CAUSE OR REASON FOR THE NOISE. SHE RECEIVED RECALL NOTICE (04V268000) FOR THE POWER STEERING AND THE REPAIR WAS PERFORMED ACCORDING TO THAT RECALL; HOWEVER, SHE NOTICED THAT THE RECALL REPAIR DID NOT REMEDY THE ISSUE. THE DEALER LATER STATED THAT THEY COULD NOT HEAR THE NOISE IN THE STEERING WHEEL AND WERE UNABLE TO DIAGNOSE THE FAILURE. WHILE DRIVING AWAY FROM THE DEALER, SHE SMELLED SMOKE, DROVE BACK TO THE DEALER AND SMOKE BEGAN TO "BELLOW" FROM UNDERNEATH THE LEFT FRONT TIRE. THE DEALER PROVIDED ASSISTANCE AND REPLACED THE HOSE, CALIPER, BRAKE PAD, ROTOR AND THE WHEEL COVER. SHE WAS CHARGED $406.60 FOR THE REPAIRS. THE MANUFACTURER WAS ADVISED OF THE REPAIR COST; HOWEVER, THEY ADVISED HER TO TAKE THE MATTER UP WITH THE DEALER. THE FOLLOWING YEAR THE FAILURE RECURRED, THE SAME DEALER TOLD THAT THE CALIPER WAS LEAKING. THEY CALIPER WAS REPLACED ACCORDING TO THE WARRANTY. SHE ASKED THE DEALER WHY THEY HAD NOT REPLACED IT THE FIRST TIME ACCORDING TO WARRANTY AND WAS TOLD THAT THE FIRST TIME, IT WAS A NEW ISSUE. SHE WENT BACK TO THE DEALER THE FOLLOWING YEAR FOR THE IDENTICAL FAILURE AND WAS BILLED $239 TO REPLACE THE CALIPER SINCE THE WARRANTY HAD EXPIRED. RECENTLY, SHE SMELLED SMOKE AND AN AUTHORIZED DEALER STATED THAT THE CALIPER WAS WARPED BECAUSE OF INTENSE HEAT AND THE BRAKE LINE HAD SOOT IN IT AND THAT THE WARPED CALIPER WAS HOLDING THE WHEEL IN PLACE. SHE PROVIDED THE DEALER WITH A REFERENCE NUMBER FROM THE MANUFACTURER. THE DEALER TRIED TO SPEAK WITH THE REPRESENTATIVE AND WAS UNSUCCESSFUL. THE CURRENT MILEAGE WAS APPROXIMATELY 37,900. THE FAILURE MILEAGE WAS 21,181. UPDATED 12/7/09 *CN UPDATED 12/08/09
Nov 13, 2009
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,EQUIPMENT
1 complaint
I PURCHASED MY 2002 CHRYSLER PT CRUISER A FEW YEARS AGO NOW. I HAVE SENT CHRYSLER MANY LETTERS ABOUT THESE PROBLEMS. THE MOST RECENT INCIDENT WAS VERY SCARY. I BOUGHT THE CAR AT ABOUT 31,000 MILES. ABOUT A MONTH LATER MY PAINT STARTED PEELING OFF OF THE FRONT BUMPER AND MY DASH STARTED TO CRACK. MIND YOU I KEEP MY CAR GARAGED AND IT IS WASHED AND WAXED REGULARLY BY A SHOP THAT I HAVE USED FOR YEARS WITH NO PROBLEMS. I WENT BACK TO THE DEALER I BOUGHT IT FROM AND THEY WERE GONE. SO I CONTACTED MY NEXT CLOSEST DEALER. THEY SAID THEY COULD NOT DO ANYTHING FOR ME. ABOUT A MONTH AFTER THAT MY CPU WENT OUT WHICH WAS COVERED UNDER THE EXTENDED WARRANTY THAT I PURCHASED. THEY HAD TO REPLACE IT TWICE BEFORE IT FINALLY LASTED MORE THAN A DAY. THEN MY DASH COMPLETELY CRUMBLED. IT CRACKED FROM THE WINDSHIELD TO THE FRONT IN THE CENTER AND ON BOTH SIDES. I WROTE A LETTER AND EMAIL WITH NO ANSWER. I THEN CONTACTED CHRYSLER BY PHONE AND THE LADY TOLD ME TO F%*K OFF AND HUNG UP ON ME. SO I GAVE UP. OBVIOUSLY I WAS NOT GOING TO GET ANYWHERE WITH THEM. THEN ABOUT 3 MONTHS AGO MY CHECK ENGINE LIGHT CAME BACK ON. I TOOK MY CAR TO A FRIEND WHO IS A LICENSED MECHANIC AND HE SCANNED IT ON THE COMPUTER AND SAID IT WAS MY CPU AGAIN! I TOOK IT TO THE DEALERSHIP AND WAS TOLD MY WARRANTY HAD EXPIRED. SO I WROTE ANOTHER LETTER BECAUSE THIS REPAIR WAS GOING TO BE $1400.00 DOLLARS. NO RESPONSE. BUT THE SCARIEST WAS ABOUT 2 WEEKS AGO I WAS DRIVING WITH MY 13 MONTH OLD NIECE IN THE CAR AND SMOKE STARTED COMING FROM THE LEFT HAND SIDE OF MY STEERING COLUMN. I ALMOST HAD GOT IN A WRECK TRYING TO GET US TO SAFETY. THE SMOKE STOPPED SO I FIGURED WHATEVER IT WAS DONE FOR NOW. WE WERE ON THE SIDE OF THE ROAD IN A NOT SO DESIRABLE NEIGHBORHOOD AT NIGHT SO I DECIDED TO TAKE MY CHANCES WITH THE CAR. WE HEADED OFF ON OUR WAY AND MY HEADLIGHTS STARTED FLICKERING. I PARKED THE VEHICLE AT HOME AND THE NEXT MORNING MY FAIRLY NEW BATTERY WAS DEAD. MY FLOOD LIGHTS WOULD NOT TURN OFF AND HAD BEEN ON ALL NIGHT. *TR
Jun 03, 2009
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
HORN AND RADIO STOPPED WORKING...I REPLACED THE CLOCK SPRING...AND IT STARTED ALL OVER AGAIN AFTER ABOUT A MONTH. I HAVE HAD TO REPLACE A RADIO AND SPEAKERS BECAUSE OF THE INTERMITTENT PROBLEM. IT CAUSES MY RADIO DISPLAY TO "POP" IN AND OUT AND WHEN IT GOES OUT I HAVE NO HORN. THE PROBLEM STARTED ABOUT A YEAR AFTER I BOUGHT THE CAR IN 03. *TR
Feb 27, 2009
STEERING,POWER TRAIN,TIRES
1 complaint
WAS DRIVING ALONG AND THE TRANSMISSION WENT OUT AT ABOUT 35,598.00 MILES . THE BRAKES MAKE A GOD AWFUL NOISE I HAVE HAD THEM CHECKED THEY SAY NOTHING IS WRONG BUT I DON'T BELIEVE THEM THE BRAIN BOX WENT OUT THE SAME TIME AS THE TRANMISSION. THE DASHBOARD ON TOP HAS CRACKED FOR NO REASON THE CAR IS GARAGE KEPT IT PULLS TO THE RIGHT FOR NO REASON THEY SAY AND IT HAS STARTED MAKING RATTLING NOISES FROM THE PASSENGER SIDE THE TRUNK LID SHOCKS ARE GIVEN OUT AND THE CAR JUST TURNED TO 40,000.00 MILES I THINK THEY MAKE THEM TO BREAK AT A CERTAIN TINE AND NO ONE WILL DO ANYTHING ABOUT THESES PROBLEMS I THINK MY NEXT CAR MIGHT BE A TOYOTA AT LEAST THEY DON'T FALL APART SO EASY BECAUSE I BABY THIS CAR LIKE ITS THE ONLY ONE I WILL EVER OWN IF CHRYSLER WANTED TO DO THE RIGHT THING THEY WOULD TAKE THIS LEMON BACK AND GIVE ME A NEW ONE FREE OF CHARGE AND I WOULD DO THE CHRYSLER ADVERSEMENT ALL OVER IT FOR THEM AS LONG AS IT LOOKS GOOD . BECAUSE I HAVE NO MONEY FOR ANOTHER NEW AUTOMOBILE HAVE A FAMILY TO TAKE CARE OF AND IM NOT ALLOWED TO WORK ANYMORE THIS WOULD BE A GREAT THIN TANKS FOR LISTENING. *TR
Nov 16, 2008
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
DASHBOARD CRACKED IN CENTER FROM FRONT WINDOW TO INSIDE EDGE, RUNNING ACROSS VENT, WHICH HAS FALLING INTO DASH IN PIECES; ALSO FREQUENTLY "SHORTS OUT" AND RADIO, INSIDE LIGHTS, DASH LIGHTS, ALL GO OUT MAKING NIGHT DRIVING DANGEROUS. *TR
Oct 08, 2008
PARKING BRAKE,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT PARKED THE VEHICLE AND WHEN HE PULLED THE BRAKE HANDLE UP, IT WENT ALL THE WAY TO THE TOP. THERE WAS NO BRAKING ABILITY. HE PURCHASED A PARKING EQUALIZER AND CLIP BECAUSE THE CABLE WAS BURNED AND FRAYED. HE WAS INFORMED AT THAT TIME THAT HE HAD TO PURCHASE THE ENTIRE BRAKING SYSTEM ASSEMBLY (LEVER, GRIP, HANDLE) RATHER THAN JUST THE 8 TO 10 INCH EQUALIZER CABLE AND CLIP. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,085.
May 08, 2008
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
CRACKING DASHBOARD AND THE COOLING FAN ASSEMBLY HAS FAILED. *TR
Apr 16, 2008
ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATED AND SHE HEARD A RATTLING SOUND COMING FROM UNDERNEATH THE VEHICLE WHILE IT WAS STATIONARY. SHE FELT THAT A FAILED MOTOR MOUNT CAUSED THE FAILURE. AS OF NOVEMBER 8, 2007, THE DEALER HAD NOT COMPLETED AN INSPECTION. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 85,000. UPDATED 03/13/08. *LJ THE SOLENOID PACK WAS LEAKING. THE FOG LIGHTS WERE INOPERATIVE.
Nov 08, 2007
POWER TRAIN,EQUIPMENT
1 complaint
I OWN A 2002 PT CRUISER AND HAVE ALWAYS TAKEN GOOD CARE OF IT, BY HAVING IT ALWAYS SERVICED AT THE DEALERS AND NOWHERE ELSE. I LOVE THIS CAR BUT JUST RECENTLY I HAVE STARTED HAVE SOME PROBLEMS WITH IT. FIRST MY A/C STARTED TO SOMETIMES BLOW HOT AIR INSTEAD OF COLD AND THAT STOPPED AND THEN IT SEEMS LIKE WHEN I COME TO A STOP WITH THE A/C ON IT ACTS LIKE IT IS GOING TO STALL. NOW THE TRANSMISSION STARTED MAKING A NOISE WHEN I GO FROM REVERSE TO DRIVE. SO I TOOK IT TO A DEALER TO GET IT FIXED AND THEY ARE TELLING ME I NEED A NEW TRANSMISSION AND IT WILL COST ME ABOUT $3200.00. MY CAR HAS 45,000 MILES ON IT. I WOULD THINK THAT IF IT HAS ALWAYS BEEN SERVICED BY A CHRYSLER DEALER THAT THIS SHOULD HAVE BEEN PREVENTABLE? CAN ANYONE HELP? THANKS FOR YOUR CONSIDERATION. *NM
Nov 15, 2006
SUSPENSION,ENGINE AND ENGINE COOLING,STRUCTURE,TIRES,SEATS,EQUIPMENT
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE THERE IS A CHEMICAL SMELL WHICH GAVE CONTACT HEADACHES AND AN OCCASIONAL SORE THROAT. THE DEALERSHIP INSPECTED THE VEHICLE AND DETERMINED THERE WAS NOT A DEFECT IN THE VEHICLE. *AK THE FRONT END OF THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS EXCESSIVE WIND NOISE WHEN THE WINDOWS WERE ROLLED UP. THE SPEAKERS MADE A LOUD NOISE. THE REAR SEAT BACKING WAS REPLACED. UPDATED 07/25/06. *JB
Jun 22, 2006
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
I HAD A VERY ALARMING INCIDENT ON JANUARY 23, 2006. AFTER FILLING THE FUEL TANK AND TRAVELING APPROXIMATELY 20 MILES I SMELLED A STRONG GASOLINE ODOR. I STOPPED THE VEHICLE AND LOOKED TO BE SURE THE FUEL CAP WAS IN PLACE. IT WAS SO I ATTEMPTED TO RE-START THE ENGINE. AFTER SEVERAL ATTEMPTS THE ENGINE STARTED BUT RAN QUITE ROUGHLY. I AGAIN STOPPED THE ENGINE TO CHECK THE SOURCE OF THE GASOLINE ODOR. WHEN I LOOKED AT THE REAR OF THE VEHICLE GASOLINE WAS RUNNING OVER THE EDGE OF THE FUEL TANK SHIELD. I DECIDED THAT THE VEHICLE SHOULD NOT BE STARTED AGAIN BECAUSE OF THE RISK OF FIRE OR EXPLOSION. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERS SERVICE CENTER. I WAS TOLD THE FUEL LINE WAS BROKEN. I ASKED THAT THE FUEL LINE BE SAVED FOR ME. I HAVE IT AND IT IS BROKEN ON THE END.*JB
Apr 03, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
DT: THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE HIGHWAY. THERE WAS NO PRIOR WARNING. ALSO , THE RIGHT FRONT BRAKE HAD A LOUD POPPING AND SQUEALING NOISE, THIS CAUSED THE STEERING WHEEL TO VIBRATE. THE RIGHT FRONT BRAKE OVERHEATED, IT TURNED THE RIM RED HOT. HE COULD SMELL THE BRAKE DUST FROM THE RIGHT FRONT BRAKE. HE CONTACTED THE DEALER, THEY HAVE REPEATEDLY REPLACED THE BRAKES, BRAKE PADS, DISC CALIPER, AND ROTORS. HE WAS STILL HAVING THE SAME PROBLEM WITH THE VEHICLE. *AK UPDATED 12/7/2005. THE BATTERY HAD TO BE REPLACED AT 14972 MILES. *NM
Dec 21, 2005
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
DT: THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE HIGHWAY. THERE WAS NO PRIOR WARNING. ALSO , THE RIGHT FRONT BRAKE HAD A LOUD POPPING AND SQUEALING NOISE, THIS CAUSED THE STEERING WHEEL TO VIBRATE. THE RIGHT FRONT BRAKE OVERHEATED, IT TURNED THE RIM RED HOT. HE COULD SMELL THE BRAKE DUST FROM THE RIGHT FRONT BRAKE. HE CONTACTED THE DEALER, THEY HAVE REPEATEDLY REPLACED THE BRAKES, BRAKE PADS, DISC CALIPER, AND ROTORS. HE WAS STILL HAVING THE SAME PROBLEM WITH THE VEHICLE. *AK
Nov 10, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
SUBJECT: 2002 PT CRUISER BRAKES / TRANSMISSION I DO NOT KNOW IF YOU ARE THE PROPER PERSON TO BRING UP SOME SAFETY ISSUES WITH THE CHRYSLER PT CRUISER BUT IT IS MY SINCERE HOPE THAT MAYBE YOU COULD DIRECT THIS TO SOMEONE WHO CAN. ABOUT TWO MONTHS AGO, I HAD MY BRAKES SERVICES AT A LOCAL SHOP THAT I HAVE BEEN DEALING WITH FOR 10 YEARS. WHEN I WAS YOUNGER, I USED TO DO MUCH OF THE WORK TO CARS MYSELF, AND ONCE IN A WHILE I DO AN AUDIT OF THE WORK HE DOES. AS ALWAYS, HE DOES A GREAT JOB. RECENTLY I WAS DRIVING BACK FROM LAKE TAHOE ON I80. THIS IS MOSTLY FULL OF MOUNTAINS WITH VERY STEEP GRADES AND A LOT OF SHEER CLIFFS. I HAD A FULL CAR LOAD OF HUMAN AND PERSONAL PROPERTY SO I WOULD CONCEDER IT TO BE CLOSE TO THE MAX WEIGHT OF THE CAR. I PLACED THE AUTOMATIC TRANSMISSION FROM OVER-DRIVE TO THE NEXT LOWEST GEAR DURING THE STEEP GRADES. WE DID NOT SLOW DOWN AT ALL! I DISCOVERED TO MY HORROR THAT THE NEXT LOWEST TRANSMISSION SPEED WAS THIRD. SO I DROPPED IT DOWN AGAIN TO THE NEXT LOWER GEAR AND IT WAS FIRST GEAR. SINCE OUR SPEED WAS 55 MILES PER HOUR, IT DID NOT ENGAGE AT ALL. THANK GOODNESS IT DID NOT. SO I APPLIED THE ABS FRONT DISCS AND REAR DRUMS. BY THE TIME WE GOT DOWN FROM THIS AREA, I TOTALLY BURNED OUT THE BRAKES. I HAVE DRIVEN OTHER CARS FROM CALIFORNIA TO TEXAS TO FLORIDA WITH SIMILAR LOADS, BUT NEVER WITH A TRANSMISSION WITH NO SECOND GEAR. I HAVE NEVER BURNED NEW BRAKES UP IN A SIMILAR FISSION AND REQUIRED ONE NEW DISC. I DO NOT THINK THAT THEY ??CHRYSLER?? DID ENOUGH ENGINEERING IN STOPPING THIS CAR WITH STEEP HIGHWAY GRADES WITH A FULL LOAD, AND THE POPULATION IS AT RISK FOR RUN-AWAY CARS IN THOSE AREAS. THANK YOU VERY MUCH FOR YOUR VALUABLE TIME. *NM
Nov 02, 2005
AIR BAGS,SEAT BELTS
1 complaint
DT: 2002 CHRYSLER PT CRUISER. THE CONSUMER STATED THAT THERE WAS A RECALL ON THE AIR BAG. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP. THE CONSUMER'S WERE INVOLVED IN AN ACCIDENT ON AUGUST 30,2005. THE CONSUMER STATED THAT SHE WAS HIT IN THE FRONT AND RIGHT SIDE OF BUMPER. THE VEHICLE HAD SIDE, FRONT AND SEAT AIR BAGS. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THE DEALERSHIP TOLD CONSUMER THAT IF SHE WAS TRAPPED BY THE DOORS THEN SHE WAS GOING FAST ENOUGH FOR THE AIRBAGS TO DEPLOY. THE CONSUMER WENT TO WEBSITE AND PRINTED A FORM THAT ASKED ABOUT THE PROBLEM, MAILED THE FORM BACK TO CHRYSLER AND HAS NOT RECEIVED ANY RESPONSE BACK. THE CONSUMER STATED THAT THE VEHICLE HAD DAMAGE OF MORE THAN $5000. THE CONSUMER SUSTAINED INJURIES. THE DEALERSHIP SAID THAT NOTHING WAS WRONG WITH THE AIR BAGS. A POLICE REPORT WAS TAKEN WHICH SHOWED THAT ACCIDENT WAS NOT THE CONSUMER'S FAULT. THE CONSUMER WANTED ATTENTION TO GET THIS MATTER RESOLVED. THE CONSUMER DID NOT WANT TO DRIVE THE VEHICLE AS IT WAS. *AK THE CONSUMER STATED THE SEAT BELT DID NOT RESTRAIN HER ENOUGH. THE CONSUMER WAS TOLD THE REASON WHY THE AIR BAGS DIDN'T DEPLOY WAS BECAUSE THE VEHICLE WAS HIT TO THE RIGHT OF THE SENSOR AND NOT IN THE CENTER. *JB *SC
Oct 20, 2005
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
HELLO. I TRIED COPYING AND PASTING MY LETTER INTO THIS BOX HOWEVER, MY LETTER IS TOO LONG. THEREFORE, I AM COMPLETING THIS ONLINE FORM AND THEN WILL MAIL IN MY ENTIRE LETTER, DOCUMENTATION AND THE LIKE TO YOUR MAILING ADDRESS ALONG WITH A COPY OF THIS ONLINE FORM. THE COMPLAINT IS REGARDING MY 2002 CHRYSLER PT CRUISER, VIN# [XXX] AND IT IS RELATING TO THE FACT CHRYSLER REFUSES TO REPAIR MY VEHICLE UNDER THE CURRENT AND ACTIVE NHTSA RECALL # 01V288000 (INSTRUMENT CLUSTER PROBLEM). TODAY, 8/5/05 I WILL MAIL MY LETTER DETAILING THE ENTIRE PROBLEM BUT I AM SUBMITTING THIS PORTION ONLINE TO GET THE PROCESS STARTED. THANK YOU FOR YOUR TIME AND ATTENTION. SINCERELY, [XXX] . *NM THE VEHICLE WAS IN MOTION WHEN A POP NOISE WAS HEARD CAUSED BY A SPARK WITHIN THE DASH ABOVE THE SPEEDOMETER. WHITE SMOKE HAD COME BILLOWING OUT OF THE INSTRUMENT CLUSTER. THE OVERHEAD LIGHTS IN THE HEADLINER DID NOT WORK PROPERLY. THE CIRCUIT BOARD WAS BURNED. OTHER PROBLEMS: TRANSMISSION FLUID LEAKED AND SQUEAKS WERE COMING FROM THE REAR SUSPENSION. THE SWAY BUSHINGS HAD WORN OUT AND WERE REPLACED. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 22, 2005
TIRES,WHEELS
1 complaint
DT: CONSUMER STATES: HAS PROBLEMS WITH THE RIMS THAT ARE CHROME PLATED AND DETERIORATING. ALSO, THE VALVE STEMS ARE DETERIORATING. GOODYEAR CLAIMS GM IS HAVING AN ISSUE WITH CHROME PLATED RIMS. IT IS CAUSING THE VALVE STEMS JUST TO MALFUNCTION. DEALER HAS DONE ONE RIM REPLACEMENT UNDER WARRANTY, SAID IT WAS A COURTESY .*AK STEMS WERE LEAKING FROM CORROSION OF RIM AFTER RIM REPLACEMENT. *AK GOODYEAR 59TBSWAS TOURING 205/55R16 89T. *TT
Jun 08, 2005
ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
THE INSTRUMENT CLUSTER ON MY 2002 PT CRUISER STOPPED WORKING. THE DOME LIGHT AND THE WARNING SIGNALS FOR LEAVING THE HEADLIGHTS ON OR THE KEYS IN THE IGNITION ARE ALSO NOT WORKING. ALTHOUGH SOME 2002 CRUISERS WERE RECALLED FOR AN INSTRUMENT PANEL FAILURE, THE DEALER (FITZGERALD AUTOMALL IN GAITHERSBURG, MD) TOLD ME THAT MY CAR IS NOT COVERED. THE DEALER SAID THERE WAS A FAILURE SOMEWHERE IN THE INSTRUMENT CLUSTER THAT IT WOULD NOT REPAIR AND OFFERED TO REPLACE THE ENTIRE CLUSTER. I BELIEVE THAT THIS TYPE OF DEFECT SHOULD BE THE SUBJECT OF A RECALL OR REPAIRED BY CHRYSLER AT ITS EXPENSE. *JB
Feb 09, 2005
POWER TRAIN,VISIBILITY,TIRES
1 complaint
CRACK IN WINDSHIELD DOWN UNDERNEATH THE RUBBER THE CRACK GREW AND GREW. *BF THE GEAR SHIFT BROKE, AND THE REAR PASSENGER TIRE WENT FLAT. *JB
Jan 13, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,EQUIPMENT
1 complaint
THE CONSUMER STATED THAT SINCE THE VEHICLE WAS PURCHASED, THE BRAKES WERE DEFECTIVE AND PERFORMED POORLY WHEN APPLIED. THE CONSUMER SUSPECTS THAT THE DEALERSHIP DID NOT WORK ON THE BRAKES AT ALL. *AK THERE WAS A SCREECHING NOISE AND THE BRAKES WOULD SOMETIMES GO ALMOST TO THE BOTTOM OF THE FLOOR. THE DRIVER'S SEAT BELT DID NOT ALWAYS LOCK, THE BRAKES WOULD RUB AND HESITATE TO STOP, THE A/C DID NOT GET COLD ON HIGH SETTINGS, THE ENTIRE DASHBOARD ELECTRONIC SYSTEM WAS OFF, THE FUEL, MPH AND THE RPM LIGHTS HAD COME ON, AT THE INSIDE TOP OF ALL FOUR DOORS, THE LINING WAS BULDGING IN AND OUT, THE DRIVER'S SIDE SEAT BELT NEEDED SEVERAL ATTEMPTS BEFORE LOCKING, THE RIGHT SIGNAL HAD TO BE MANUALLY STOPPED, AND THE LEFT SIGNAL LIGHT DID NOT HOLD. THERE WAS ALSO AN ISSUE WITH THE ODOMETER READING. (THE CONSUMER FELT THAT IT DID NOT DISPLAY THE PROPER MILEAGE) *SC
Aug 12, 2004
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
UPON STARTING THE VEHICLE CONSUMER NOTICED THAT GAS GAUGE WAS ON EMPTY. CONSUMER THEN TOOK THE VEHICLE TO A GAS STATION AND FILLED THE GAS TANK BUT THE GAS GAUGE STILL WAS ON EMPTY WHEN THE VEHICLE WAS RESTARTED. VEHICLE WAS THEN TAKEN TO A REPAIR SHOP. MECHANIC INDICATED THAT WHEN THE VEHICLE GOT HOT FROM THE SUN THE DASHBOARD COMPONENTS BECOME INOPERATIVE. WHEN THIS OCCURRED THE DRIVER WAS UNABLE TO DETERMINE THE SPEED HE WAS DRIVING, AND HOW MUCH FUEL WAS IN THE GAS TANK. *AK
Jul 08, 2004
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
CONSUMER COMPLAINED ABOUT A PROBLEM WITH ELECTRICAL FAILURES IN THE DASHBOARD, INCLUDING THE SPEEDOMETER. WHEN DRIVING AT SPEEDS IN EXCESS OF 50 MPH SPEEDOMETER DROPPED TO 0 AND THE RPMS DID LIKEWISE. EVERY LIGHT AND WARNING SIGNAL CAME ON AT ONCE.*AK
Apr 22, 2004
SUSPENSION,AIR BAGS
1 complaint
THE VEHICLE SEVERELY PULLED TO THE RIGHT, WHICH RESULTED IN AN ACCIDENT. THE DRIVER SIDE AIR BAG DEPLOYED, AND THE MODULE FELL OUT ALSO.*JB
Mar 10, 2003
SUSPENSION,TIRES
1 complaint
SINCE DAY ONE HAVE HAD A "WOBBLE" IN FRONT END. STEERING WHEEL MOVES BACK AND FORTH. FEEL VIBRATION THROUGH FLOOR BOARD. THIS AT 35-40 MPH. NO "WOBBLE" OR VIBRATIONS AT HIGHER SPEEDS. TIRES ROTATED AND FRONT END BALANCED THREE TIMES. NO HELP. DODGE DEALER NO HELP. THEY SAID IT WAS THE GOODYEAR TIRES AND TO REPLACE THEM WITH MICHELIN. WILL BE LOOKING INTO FRONT AXLE OR DRIVELINE PROBLEMS NEXT.
Dec 29, 2002
VISIBILITY,AIR BAGS
1 complaint
A WHITE POWDER SUBSTANCE IS LEAKING FROM AIR BAG. DEALER REPLACED AIRBAG AND DASHBOARD. THE SUBSTANCE STARTED LEAKING AGAIN. THE MANUFACTURER STATED IT WAS A REACTION FROM PAINT ON THE PLASTIC. THE CONSUMER GETS ILL FROM RIDING IN VEHICLE. CONSUMER EXPERIENCES NAUSEA/HEADACHES, AND SORE THROAT WHEN RIDING IN THE VEHICLE. THE MANUFACTURER WILL NOT TELL THE CONSUMER WHAT THE POWDER WAS-REPLACE AIR BAG ASSEMBLY. THE CONSUMER STATES THAT THE WINDOWS SLIP DOWN IN THE TRACK BY THEMSELVES AND MAKES A SQUEAKY/CREAKING NOISES WHEN USED-MAY STILL EXIST PER INVOICE, AND REINSTALL 2 RUBBER BUMPERS IN GLOVE BOX-HAD TO ORDER A NEW AIR BAG MODULE-SECOND TIME. *SCC
Aug 30, 2002
STEERING,POWER TRAIN
1 complaint
IN THREE INSTANCES ON THE INTERSTATE HIGHWAY THE PT CRUISER WILL DOWNSHIFT INTO FIRST GEAR WHERE IT WILL REMAIN AFTER THE CHECK ENGINE LIGHT APPEARS. THIS HAS HAPPENED ALL TIMES WHEN DRIVING, IN EXCESS, OF 45MPH. AFTER THE PROBLEM, THE PT CRUISER CAN BE DRIVEN, BUT IS LIMITED TO CRAWLING ALONG AT 15 - 20MPH. WE HAVE TAKEN THE CAR TO 2 DIFFERENT DEALERSHIPS FOR REPAIR, HOWEVER THE PROBLEM HAS NOT BEEN CORRECTED. CURRENTLY, THIS IS THE 34TH CUMULATIVE DAY IN THE SHOP, AND A TOTAL IN 37 DAYS IN THE LAST 3 MONTHS.*AK
Jul 19, 2002
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Mar 19, 2002
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
WIND FROM OUTISIDE WAS COMING INSIDE OF VEHICLE WHILE TRAVELING, ALSO THERE WAS A ROUGH IDLING PROBLEM, DEALERSHIP WAS AWARE OF THE PROBLEM.*AK
Feb 08, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WHILE DRIVING 60 MPH ABS BRAKE AND TRACTION CONTROL SYSTEM LIGHTS CAME ON, AND THEN VEHICLE STALLED. VEHICLE HAS NOT BEEN TAKEN TO DEALER. *AK
Nov 19, 2001
Frequently Asked Questions
How many problems does the 2002 CHRYSLER PT Cruiser have?
The 2002 CHRYSLER PT Cruiser currently has 525 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 CHRYSLER PT Cruiser?
The most common problems reported for the 2002 CHRYSLER PT Cruiser are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 CHRYSLER PT Cruiser problem data come from?
All problem and complaint data for the 2002 CHRYSLER PT Cruiser comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CHRYSLER PT Cruiser
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2004 Problems
2003 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
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1995 Problems
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