2001 CHRYSLER Town and Country Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
473
Complaints Reported
Complaints by Component
POWER TRAIN
56 complaints
MY WIFE WAS KILLED WHEN THE GEAR SHIFT ENGAGED WHILE SHE WAS PUTTING GROCERIES IN THE BACK OF HER VAN IN THE STORES PARKING LOT. THERE WERE NO WITNESSES. FLORIDA STATE HIGH PATROL AT THE SCENE PIECED TOGETHER THE LIKELY EVENTS. WHEN THE CAR STARTED ROLLING BACKWARD, SHE MAY HAVE REACHED IN THE DRIVER'S SIDE DOOR TO STOP IT. THE DOOR MAY HAVE KNOCKED HER UNDER THE CAR, KILLING HER INSTANTLY. THIS WAS REPORTED TO CHRYSLER IN 2014. I RAISE IT AGAIN BECAUSE OF RECENT PROBLEMS WITH GEAR SHIFTS IN LATER CHRYSLER MODELS. ... UPDATED 08/23/16 *BF *JS
Jul 13, 2016
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE TRANSMISSION FAILED TO GO FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH AN UNKNOWN FAILURE ON THE POWER TRAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
Feb 24, 2015
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC. THE TECHNICIAN STATED THAT THE PCM WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPLACEMENT OF THE PCM. THE VEHICLE WAS TAKEN TO THE DEALER FOUR DIFFERENT TIMES. THE PCM WAS REPLACED THREE TIMES. THE TECHNICIAN STATED THAT THERE WAS NO GUARANTEE THE REPLACEMENT OF THE PCM WOULD REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE PCM WAS NOT THE CAUSE OF THE FAILURE. THE MECHANIC STATED THAT THE POWER DISTRIBUTION BOX WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Jul 11, 2012
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THERE WAS A LOUD ROARING SOUND EMITTED JUST PRIOR TO THE FAILURE. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO GEAR AFTER THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TRANSMISSION PUMP FAILED AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 180,000.
Jun 20, 2012
68 MPH ON HIGHWAY- RUSH HOUR TRAFFIC- LOUD NOISE- VAN JUST STOPPED. NO LIGHTS, WARNING, ETC. TRANSMISSION COMPLETELY DESTROYED. THANKFULLY THE KID BEHIND ME SWERVED WELL. BRUISES FROM SEATBELT & FACE TO KNUCKLES DUE TO SUDDEN STOP- CHYRSLER & NHTSA KNOW ALL ABOUT THE 41TE DEFECTIVE TRANNYS- ARE YOU GOING TO WAIT UNTIL SOMEONE OR MANY DIE? 2ND TRANNY TO FAIL IN SAME MANNER. *TR
Dec 16, 2010
+ 51 more complaints for this component
AIR BAGS
54 complaints
2001 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG BEING DEPLOYED WITHOUT CAUSE. *LD THE CONSUMER STATED WHEN THE AIRBAG DEPLOYED IT CRACKED THE WINDSHIELD AND DAMAGED THE DASHBOARD. THE CONSUMER REQUESTED TO BE REIMBURSED THE KELLY BLUE BOOK VALUE OF THE VEHICLE. *JS
Jun 22, 2020
THE WARNING LIGHT FOR THE AIR BAGS COMES ON WHEN I START THE VEHICLE AND STAYS ON WHILE DRIVING. ABOUT A WEEK A GO IT WOULD COME ON AND THEN TURN OFF IN A MINUTE OR SO BUT NOW THE WARNING LIGHT STAYS ON. I AM WONDERING IF THERE HAVE BEEN ANY RECALLS FOR THESE AIR BAGS, IF THE VEHICLE IS SAFE, AND WHAT I SHOULD DO. THE VEHICLE HAS 49,067 MILES.
Jul 10, 2017
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG'S CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Mar 23, 2017
AIR BAG LIGHT COMES ON WHILE DRIVING AND STAYS ON A COUPLE OF MINUTES AND THEN GOES OFF AND COMES ON LATER. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS
Jul 01, 2016
FAULTY CLOCK SPRING. SAME SYMPTOMS AS RECALL #04V480000 FOR CHRYSLER MINI-VANS MFD. THROUGH 08-31-2000. ALTHOUGH MINE IS A 2001 MODEL, IT WAS MFD. SOON THERE AFTER NOV.. 2000. WHY NO RECALL FOR THE '01? AGAIN SAME SYMPTOMS: AIR BAG LIGHT ON NEARLY ALL THE TIME, HORN DOESN'T WORK, STEERING WHEEL RADIO CONTROLS DO NOT WORK. A FAULTY CLOCK SPRING I'M TOLD. VEHICLE EXHIBITS THESE SYMPTOMS ACROSS ALL DRIVING CONDITIONS.
May 31, 2016
+ 49 more complaints for this component
ELECTRICAL SYSTEM
41 complaints
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE GEAR SHIFTER WAS PLACED IN DRIVE, THE VEHICLE FAILED TO MOVE. IN ADDITION, THE CHECK ENGINE AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A GROUND WIRE FROM THE WIRING HARNESS CAUSED THE IGNITION FUSE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
May 10, 2018
2011 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO NHTSA RECALL 14V-234. CONSUMER STATES THAT THIS IS THE SECOND RECALL NOTICE RECEIVED AND VEHICLE HAS NOT BEEN REPAIRED DUE TO DEALER NOT YET RECEIVING THE PARTS. *LD
Feb 25, 2016
I AM NOT SURE IF IT IS ELECTRICAL OR NOT. IT SEEMS WHILE IN SOME VERY COLD WEATHER, THE HEATER SUDDENLY STOPPED WORKING ON THE PASSENGER SIDE AND THEN ABOUT 10 MINUTES LATER IT STOPPED ON THE DRIVER SIDE. THE FAN WORKED WELL BUT IT BLEW OUT COLD AIR ONLY. IF WE DID NOT HAVE WARM GEAR WITH US, I AM CERTAIN WE COULD HAVE RECEIVED SEVERE FROST BITE. *TR
Feb 02, 2015
I BOUGHT CHRYSLER MY T & C AWD 3.8 LXI IN 2001, IN NOV. 2005 IT'S WIRING HARNESS GOT CORRODED DUE TO MANUFACTURING DEFECT AND CHRYSLER REPLACED IT WITH NEW WIRE HARNESS ON 11-29-2005 AT NO CHARGE AT 44,265 MILES. ON DECEMBER 23, 2014. I WAS DRIVING IN SAN FRANCISCO NEAR GOLDEN GATE BRIDGE AND NOTICED MY VAN STARTED SUDDEN ACCELERATION AND STRONG RUBBER BURNING SMELL STARTED FILLING THE PASSENGER CABIN. IT WAS OBVIOUS, SOON MY VAN WILL BE IN FLAME, THUS I PULLED OVER IN NEARBY PARKING LOT AND GOT IT TOWED AWAY FOURTH PLUS MILES. I HAVE COMPLETE SERVICE RECORD OF THIS VAN THAT IT IS VERY WELL MAINTAINED CAR AND SERVICED AT REGULAR INTERVALS AT CHRYSLER DEALERSHIP EACH AND EVERY TIME. THE MOST RECENT SERVICE AND PREVENTIVE MAINTENANCE WAS DONE AT FREMONT CHRYSLER DEALERSHIP AT 122690 MILES ON SEPTEMBER 05, 2014 AT A COST OF $1601.49. I DID EVERY THING THE DEALERSHIP RECOMMENDED IN THEIR SAFETY INSPECTION. AFTER ABOVE SERVICE THE CAR WAS NOT RUNNING SMOOTH, THUS I T WAS TAKEN BACK TO DEALERSHIP ON OCTOBER 14, 2014 AT 122903 MILES TO CHECK THE ISSUE. THEY RETURN BACK WITHOUT ANY JOB DONE SAYING THEY COULD NOT FIND ANY THING WRONG. IT WAS DRIVEN FEW MORE MILES AND IT'S WIRE HARNESS BURNED AND THEY SAID WIRE SHORTING INSIDE THE HARNESS WAS THE CAUSE OF ITS SUDDEN ACCELERATION ALSO. I HAVE OPENED CASE #26205598 WITH CHRYSLER BUT THEY HAVE NOT DECIDED YET WHAT THEY WANT TO DO. IT IS VERY UNUSUAL FOR A CAR TO BURN TWO WIRE HARNESSES IN A SPAN OF LESS THEN 125 K MILES. THEIR HARNESS HAVE MANUFACTURING DEFECTS. IT ALMOST BURNED MY CAR DOWN, IT WAS SAVED DUE TO MY ALERTNESS AND IMMEDIATELY PULLING IT OVER TO SAFETY. *TR
Jan 05, 2015
THE FUEL INJECTION WIRE HARNESS HAS BECOME MELTED AND THE WIRES ARE BARE AND STARTING TO CORRODE. IT HAS MADE THE VAN ENGINE DIE MULTIPLE TIMES; RPM'S TO GO UP AND DOWN, WHITE SMOKE TO COME OUT OF TAIL PIPE; INCORRECT CODES TO COME UP WHEN ENGINE LIGHT IS ON; MISDIAGNOSIS UNNEEDED REPAIRS, ELECTRICAL ISSUES. 8TR
Oct 16, 2014
+ 36 more complaints for this component
STEERING
37 complaints
STEERING WHEEL LOCKED UP WHILE DRIVING, WITH ENGINE RUNNING, CAR WENT OFF ROAD, ALMOST HIT TREE. AFTER STOPPED , WITH ENGINE STILL RUNNING ( IT NEVER STOPPED) I HAD TO PULL BACK AND FORTH ON THE STEERING WHEEL, SUDDENLY THE WHEEL WAS FREE TO TURN AND HAS ACTED NORMAL SINCE. DROVE HOME FINE , BUT SCARED IT MAY HAPPEN AGAIN ! KIDS WERE IN VAN !
Dec 12, 2017
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING TIGHTENED WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE AND NOTICED FLUID LEAKING UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN PROVIDED WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 270,000.
Jan 02, 2015
HAD SEVERAL REPAIRS DONE AND IT DIDN'T FIX THE PROBLEM BROKE DOWN IN SEVERAL DIFFERENT SPOTS WHILE DRIVING AND DURING MORNING START UP IT COULD HAVE CAUSED CUSTOMERS TO HAVE ACCIDENTS IT'S A FAMILY VAN SOMETHING HAS TO BE DONE I DON'T KNOW WHAT PROCEDURE CHRYSLER IS MAKING TO FIX THESE ISSUES A CONTACT FROM COMPANY OR COMPENSATION WOULD GREATLY BE APPRECIATED ITS CAUSING BUSINESS TO LOSE CUSTOMERS. *TR
May 01, 2014
THE OWNER WAS DRIVING THE VEHICLE WHEN A SUDDEN NOISE AND JERK RENDERED THE POWER STEERING USELESS AND THE VEHICLE BECAME IMPOSSIBLE TO STEER. A ACCIDENT WAS PREVENTED BY STEERING THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED FOR REPAIR THAT IS STILL PENDING... *TR
Mar 15, 2013
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE THE CONTACT ATTEMPTED TO MAKE A TURN. THE CONTACT ALSO STATED THAT THE POWER TRAIN POSITION LIGHT FLASHED. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A ROCK UNDER THE HOOD THAT WAS INTERFERING WITH THE DRIVING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
Mar 08, 2013
+ 32 more complaints for this component
VISIBILITY
28 complaints
POWER WINDOWS STOPPED WORKING. *TR
Jul 23, 2014
2001 CHRYSLER TOWN AND COUNTRY LIMITED, BACK WINDSHIELD WIPER SCREWS CAME APART DURING A RAINSTORM AND BROKE THE WINDSHIELD. IT HAS TO BE REPLACED. I HAVE HAD THIS VEHICLE SINCE 2003 AND HAVE SPENT THOUSANDS OF DOLLARS ON MAJOR PARTS. I CANNOT AFFORD A CAR PAYMENT, BUT I AM WORRIED WHAT WILL GO NEXT. MAYBE SOMETHING THAT WOULD CAUSE CATASTROPHIC INJURY. DAIMLER CHRYSLER NEEDS TO REIMBURSE SOME OR ALL OF THESE EXPENSES. *TT
Aug 05, 2011
FRONT WINDSHIELDS SUDDENLY START TO MOVE WITH ANY CONTROL DURING THE TRAVEL IMPOSSIBLE TO STOP UNTIL DISCONNECT THE FUSE IN TO FUSEBOX. *TR
Jan 10, 2010
POWER WINDOW MOTORS NOT FUNCTIONING AS WELL AS POWER DOOR LOCKS. *TR
Mar 16, 2009
DRIVER SIDE POWER WINDOW GOES DOWN BUT WILL ONLY COME UP INCHES AT A TIME. HAS BEEN A PROBLEM SINCE 2006. SEEMS LIKE A COMMON PROBLEM ACCORDING TO MY DEALER. *TR
Jan 01, 2009
+ 23 more complaints for this component
EXTERIOR LIGHTING
23 complaints
DRIVING AND LIGHTS TURN ON AND OFF. THE HEADLIGHTS EVEN TAKE TURNS GOING OFF ON LEFT AND RIGHT SIDE, I RECEIVED TICKET. NEW BULBS PUT IN AND STILL HAVE DANCING ON AND OFF HEADLIGHTS. MECHANIC LOOKED AT AND CAN'T FIGURE OUT. CAR CAN'T BE DRIVEN AT NIGHT. *TR
Aug 08, 2013
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 45 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT ENGAGED THE LOW BEAM HEADLIGHT AND CONTINUED IN OPERATION. ON A SEPARATE OCCASION THE SIMILAR FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEADLIGHT. THE MALFUNCTION OCCURRED INTERMITTENTLY. THE CONTACT REPLACED THE HEADLIGHT BULBS HIMSELF AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. HOWEVER, THERE WAS AN OPEN AND CLOSED INVESTIGATION UNDER NHTSA ACTION NUMBER PE05004 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Aug 28, 2012
HEADLIGHTS CLOUDING OVER. PLASTIC LENS HAVE A HAZE THAT BLOCK THE LIGHT. *TR
Jul 14, 2008
PURCHASED A USED 2001 CHRYSLER TOWN & COUNTRY FROM PARK JEEP CHRYSLER IN BURNSVILLE, MINNESOTA . THE VEHICLE HAS A ISSUE WITH FLICKERING HEADLIGHTS, DASHLIGHTS AND EVERY LIGHT ON THE VEHICLE . BROUGHT IN THREE TIMES,THEY REPLACED THE DASHBOARD LIGHT SWITCH , THIS DID NOTHING FOR THE FLICKER . NOW THEY SAY THEY WILL NOT DO ANYTHING TO FIX THIS ISSUE AND THEY TOLD ME I MUST HAVE LIGHT SENSITIVITY . THIS IS ?!@#$% AND I AM UPSET WITH THE WAY THEY TRIED TO RESOLVE THE PROBLEM . THE FLICKER IS VERY BAD FOR NIGHT TIME DRIVING . *TR
Feb 12, 2008
I HAVE A 2001 CHRYSLER VOYAGER AND THE HEADLIGHTS FLICKER PERIODICALLY WHILE DRIVING. THIS HAVE BEEN GOING ON FOR SEVERAL YEARS NOW. I TOOK THE VAN TO THE REPAIR SHOP SEVERAL TIME BUT THE PROBLEM HAS NEVER BEEN RESOLVED. IT CAN BE DANGEROUS WHEN THE LIGHTS GO OUT WHILE DRIVING AT NIGHT. *TR
Nov 24, 2007
+ 18 more complaints for this component
SERVICE BRAKES, HYDRAULIC
21 complaints
TL*THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR BRAKE LINE RUPTURED, CAUSING BRAKE FLUID TO LEAK. THE FAILURE OCCURRED THREE TIMES. THE CONTACT HAD THE BRAKES REPLACED EACH TIME AND FELT THAT THERE WAS A SERIOUS SAFETY ISSUE WITH THE BRAKE LINE. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Jun 09, 2010
BRAKE LINES RUSTING. I HAD A 94 VAN THAT WAS TOTALED BECAUSE THE BRAKE LINES BURST DURING A PANIC STOP. MY SON WAS DRIVING THE VAN AND A TRUCK WENT THROUGH A RED LIGHT. MY SON SLAMMED ON THE BRAKES AND NOTHING. THE PEDAL WENT TO THE FLOOR; THE VAN ROLLED DOWN A RAVINE INTO A GUARD RAIL AND TOTALED THE VAN. THE LEFT STRUT HOUSING WAS RIPPED OFF. AT THE TIME I WAS SUSPICIOUS OF WHAT HAPPENED, I THOUGHT THE BRAKES COULD HAVE BEEN PUMPED TO SLOW THE VEHICLE DOWN, MY SON SAID HE TRIED TO PUMP THE BRAKES BUT NOTHING HAPPENED. THE CRITICAL ISSUE HERE IS A CATASTROPHIC FAILURE OF THE BRAKES, WHICH I COULDN'T UNDERSTAND. EVERYONE ON THIS BOARD THAT HAD THE LINES RUPTURE MENTIONED A COMPLETE FAILURE OF THE BRAKES. THE VAN WAS TOWED HOME AND UPON INSPECTING A 3' PIECE OF BRAKE TUBING WAS MISSING FROM THE LEFT REAR WHEEL, THE REST OF THE LINES WAS BADLY RUSTED. I HAVE OWNED TWO 1991 VANS 218K, 198K WHEN THEY WERE SOLD FOR $25 EACH ONE 1994 VAN 170K WAS SCRAPPED I PRESENTLY OWN TWO 2001 VANS 150K, 177K I RECENTLY LOOKED AT BOTH MY 2001 VANS AND THE BRAKE LINES ARE BADLY RUSTED. I WAS QUOTED PART PRICES FOR THE TWO LINES THAT GO TO THE REAR BRAKE CALIPERS. 68031823AA LEFT REAR BRAKE LINE $227.49 4683792AD RIGHT REAR BRAKE $329.12 I DEFINITELY FEEL THERE IS A SERIOUS DESIGN ISSUE WITH THE MATERIAL THE BRAKE LINES ARE MADE OF. I WOULD HAVE NEVER EXPECTED A CATASTROPHIC FAILURE. CAN ANYONE HELP ME FIND THESE PARTS AT A REASONABLE PRICE? SHOULD ALL OF THE LIES BE REPLACED? WHAT DID OTHERS HAVE TO PAY FOR THE DEALER TO FIX THE PROBLEM? THANKS MANY OTHER SIMILAR COMPLAINTS ON THIS MESSAGE BOARD: HTTP://FORUM.CHRYSLERMINIVAN.NET/SHOWTHREAD.PHP?T=2620&PAGE=12. *TR
Oct 01, 2009
DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, IT HAD TO BE PUMPED TO GET THE VEHICLE TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND THEN TOWED TO THE DEALERSHIP. THE MASTER CYLINDER WAS REPLACED. TWO AND A HALF YEARS LATER THE PROBLEM RETURNED AND THE MASTER CYLINDER WAS REPLACED A SECOND TIME. UPDATED 1/31/2007 - THREE DAYS AFTER THE MASTER CYLINDER WAS REPAIRED , THE PROBLEM RECURRED. THE PROBLEM WAS FOUND TO BE SOME TYPE OF FAULTY CONTROL UNIT. TO DATE, 12/30/2007, THERE HAVEN'T BEEN ANYMORE PROBLEMS. *NM
Oct 30, 2006
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN; HOWEVER IT DID NOT SLOW DOWN. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO GET THE VEHICLE TO SLOW DOWN ENOUGH TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. IT WAS THEN RESTARTED AND TAKEN TO THE DEALER FOR INSPECTION. THEY REPLACED THE CALIPERS AND THE MASTER CYLINDER. THE VEHICLE HAS THE SAME PROBLEMS ALTHOUGH THOSE CHANGES WERE MADE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP UNDERGOING ADDITIONAL TESTING.
Mar 20, 2006
FRONT DISKS WHILE HOT AND GET WET WILL BEND. IF BRAKES ARE PUT ON, THE FRONT END SEEMS LIKE IS FALLING OFF OR APART BY THE VIBRATION OF THE FRONT SUSPENSION MAKING IT KIND OF HARD TO CONTROL THE VEHICLE. I HAVE TAKING THE VEHICLE FOR REPAIR BUT IT HAPPENED AGAIN. *NM
Feb 27, 2006
+ 16 more complaints for this component
SEAT BELTS
21 complaints
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEAT BELT BUCKLES IN THE REAR OF THE VEHICLE WERE EXTREMELY EASY TO EXIT. THE BUCKLES WERE NOT SECURE. SHE PLACED HER DOG IN THE HARNESS, AND THE DOG BARELY PUSHED DOWN ON THE BUCKLE AND WAS RELEASED. THE FAILURE OCCURRED WHILE DRIVING 30 MPH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 92,760 AND FAILURE MILEAGE WAS 89,000.
Jan 10, 2008
WHILE REMOVING FOUR (4!!!!) CHILD SAFETY SEATS FROM THE REAR OF OUR 2001 CHRYSLER T/C MINIVAN, THREE OF THE SEAT BELTS DID NOT RETRACT. WE TOOK IT TO THE LOCAL DEALER WHO INSPECTED THE PROBLEM AND TOLD US IT WOULD BE $850 TO REPLACE THE DEFECTIVE SEAT BELTS. WE POLITELY DECLINED WHILE WE RESEARCH THE ISSUE. APPARENTLY, WE ARE NOT THE 1ST TO HAVE THIS PROBLEM. $850 SOUNDS PRETTY STEEP TO REPAIR A "SAFETY" PROBLEM. 3 OUT OF FOUR REAR SHOULDER HARNESS SEAT BELTS FAILING SOUNDS LIKE A "SAFETY" PROBLEM TO ME. WHAT'S THE POINT OF CAR SEATS FOR SMALL CHILDREN IF THE SEAT BELTS DON'T WORK? *JB
Mar 14, 2007
I DISCOVERED BY SITTING FOR THE FIRST TIME ON THE BACK OF MY CHRYSLER TOWN & COUNTRY LX 2001 THAT THE REAR SEAT BELTS ARE NOT WORKING. INDEED THEY DO NOT BLOCK AND EVEN DO NOT COME BACK PROPERLY IN PLACE WHEN NOT USED. I WENT TO MY DEALER WHO CONFIRMED TODAY THAT THE 4 BELTS ARE DEFECTIVE AND IS ASKING $900 TO REPLACE THEM AS THEY ARE CLAIMING MY WARRANTY HAS EXPIRED. IF I HAD NOT SAT ON THE BACK I MAY HAVE NEVER NOTICED THE PROBLEM. THOSE BELTS ARE CERTAINLY DEFECTIVE SINCE QUITE SOME TIME ALREADY. I WOULD LIKE TO KNOW WHAT MEANS I HAVE TO HAVE CHRYSLER COVERING FOR THE REPLACEMENT OF THE DEFECTIVE BELTS. THANK YOU FOR GIVING ME ORIENTATION TO FOLLOW TO GET MY CAR SECURE AGAIN FOR MY KIDS WHO ARE SITTING ON THE BACK. *JB
Jun 07, 2006
I TOOK MY TOWN AND COUNTRY IN FOR REGULAR MAINTENANCE AND ALSO TO CHECK THE REAR SEAT BELTS. THE SEAT BELTS DO NOT ROLL UP LIKE THEY SHOULD. THE DEALER SAID THE REPAIR WOULD BE $950 TO REPLACE THE RETRACTORS. THEY SAY THEY HAVE NOT HAD THIS PROBLEM BEFORE. I AM SCARED TO DEATH THAT MY KIDS ARE NOT PROTECTED. ALSO, THEY DO NOT SEEM TO LATCH SNUGGLY. I DON'T UNDERSTAND HOW THIS CAN HAPPEN IN A CAR 4 YEARS OLD. *JB *NM
Nov 14, 2005
I WAS STOPPED ON A STATE ROUTE TO MAKE A TURN AND WAS REAR ENDED BY A VEHICLE TRAVELING ABOUT 50 MPH. MY SHOULDER BELT DID NOT WORK PROPERLY. THE BELT DID NOT BREAK, THE LAP PORTION HELD ME IN THE VEHICLE BUT THE SHOULDER BELT ALLOWED ME TO HIT THE STEERING WHEEL WITH MY HEAD/MOUTH. I SUFFERED INJURIES. THE PART HAS BEEN REPLACED WITH MUCH HASSLE FROM INSURANCE. OLD PART MAY BE AVAILABLE. *JB
Nov 22, 2004
+ 16 more complaints for this component
STRUCTURE
16 complaints
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR WAS UNABLE TO BE LOCKED BY USING THE DOOR LOCK FEATURE ON THE DRIVER'S DOOR OR THE KEYLESS ENTRY SYSTEM WITH THE KEY FOB. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR WOULD BE AJAR. THE CONTACT STATED THAT THE DOOR WAS ONLY ABLE TO BE LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Aug 27, 2015
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR ERRONEOUSLY AND INDEPENDENTLY OPENED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 144,000.
Aug 22, 2013
THE REAR HATCH DOES NOT WORK WHEN USING THE SWITCH ON THE REMOTE OR IN THE VEHICLE. IT JUST BEEPS AND TRIES TO OPEN, BUT THE DOOR DOES NOT RELEASE. YOU HAVE TO MANUALLY OPEN THE DOOR. THIS PROBLEM STARTED IN 2006, 5 YRS. AFTER THE VEHICLE WAS MADE. *TR
Apr 12, 2010
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE PAINT ON THE BODY OF THE VEHICLE WAS CHIPPING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE DEFECT. THE DEALER HAS BEEN NOTIFIED. THE FAILURE MILEAGE WAS 178,000. THE CURRENT MILEAGE WAS 187,000.
Oct 09, 2009
POWER LIFT GATE DOES NOT WORK, FAILED APPROXIMATELY TWO YEARS AGO. *TR
Jul 17, 2009
+ 11 more complaints for this component
ENGINE AND ENGINE COOLING
15 complaints
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER WAITING A FEW MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT PERFORMED THE REPAIR HIMSELF THAT INCLUDED THE REPLACEMENT OF THE THROTTLE POSITION SENSOR, IDLE AIR CONTROL VALVE, MAP SENSOR AND THE COIL PACK. THE FAILURE CONTINUED AFTER THE CONTACT REPAIRED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THAT SPECIALIZED IN ELECTRICAL ISSUES WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000. THE VIN WAS NOT AVAILABLE.
May 14, 2014
ALONG WITH THE MANY OTHERS THAT I HAVE READ ABOUT, I TOO HAVE EXPERIENCED THE LOSS OF COOLANT FROM A POORLY DESIGNED AND PROTECTED COOLANT TUBE MADE OF POOR QUALITY, NON-RUSTPROTECTED, SHEETMETAL THAT RUNS UNDER THE CAR TO DELIVER COOLANT TO THE REAR SEAT HEATING CORE. I GUESS I AM LUCKY, AS MINE TOOK 6 YEARS TO FAIL AND BE REPLACED BY AN ALUMINUM, NON-CORROSIVE OR RUSTING REPLACEMENT TUBE AT THE COST OF $448.00. IT WOULD ONLY MAKE COMMON SENSE THAT THIS PART BE RECALLED BY CHRYSLER AND REPLACED FOR FREE DUE TO THEIR NEGLIGENCE IN DESIGN AND LACK OF THOUGHT OF CARS THAT RESIDE IN AREAS OF THE COUNTRY THAT CORROSIVE ELEMENTS ARE USED IN THE WINTER TO MAKE ROADS SAFER TO REMOVE ICE. THEY JUST WON'T FACE UP TO THE FACT IT WAS A VERY POOR DESIGN TO USE LOW QUALITY METAL THAT WILL RUST OUT. I HAVE BEEN A CHRYSLER CUSTOMER SINCE THE 1970'S (71 DUSTER, 86 DODGER LANCER ES, 90 LEBARON CONVERT, 91 PLYMOUTH VOYAGER, 96 DODGE CARAVAN ES, 98 SEBRING CONVERT, 01 TOWN & COUNTRY, 03 SEBRING CONVERT) AND THIS WILL BE MY LAST CHRYSLER AS I AM READY TO REPLACE MY 01 T&C, BUT I HAVE SEEN QUALITY AND CARE OF LOYAL CUSTOMERS SERIOUSLY DECLINE SINCE 03. I WILL REPLACE MY T&C WITH A HONDA PASSPORT OR HYUNDAI ENTOURAGE OR BUICK ENCLAVE. WHEN THE LATEST PURCHASER OF CHRYSLER CORP. FINDS OUT HOW MANY CUSTOMERS THEY HAVE LOST DUE TO THEIR ATTITUDE TOWARD A FORMER LOYAL CUSTOMER BASE, THEY TOO WILL BE SELLING CHRYSLER JUST LIKE MERCEDES BENZ DID LAST YEAR. WITH THE GREAT REPUTATION FOR RESPECTING THEIR CUSTOMERS AND LARGE BANK ROLL THAT TOYOTA HAS, OUR "BIG 3" COULD BE ALL OWNED BY OFFSHORE FINANCES AND REFERRED TO AS "THE BIG ONE". A WORD FOR PEOPLE CONSIDERING BUYING A USED CHRYSLER PRODUCT MINI VAN, STAY AWAY FROM THOSE WITH REAR HEAT & A/C, AS IT WILL ONLY BE AN ADDED EXPENSE OF 4-600 DOLLARS IN THE FUTURE FOR SOMETHING YOU HAVE NO MEANS TO PREVENT OR PROTECT OR ARE EVEN MADE AWARE OF BY CHRYSLER/CAR DEALERS. *TR
Jan 11, 2008
2.7 ENGINE 2001 INTREPID WITHOUT WARNING THE TIMING CHAIN WENT AND THE REPAIR SHOP SAID THE MOTOR IS FULL OF SLUDGE EVEN WITH THE REGULAR OIL CHANGES 5-30 OIL .CHRYSLER TOLD THE SHOP THAT THERE WAS A PROBLEM WITH THESE ENGINES AND THEY'RE A PIECE OF CRAP. *TR
Oct 19, 2007
GENTLEMEN, I OWN A CHRYSLER TOWN & COUNTRY MINIVAN (2001 MODEL LXI) WITH ABOUT 33,000 MILES ON IT. RECENTLY I TOOK THE VAN TO MY LOCAL DEALER FOR ITS REGULAR OIL CHANGE AND TO HAVE A TIRE ROTATION AND ALIGNMENT PERFORMED. WHILE PERFORMING THIS SERVICE THE DEALER SERVICE CONSULTANT TOLD ME THAT THE LINES FROM THE FRONT HEATER TO THE REAR HEATER WERE CORRODED TO THE POINT WHERE THE LINES WERE ABOUT TO BREAK AND/OR LEAK COOLANT AND SHOULD BE REPLACED. THEY SHOWED ME THE AREA AND SURE ENOUGH THE AREA BEHIND THE CROSS MEMBER IMMEDIATELY BEHIND THE FRONT WHEEL HAD THE MOUNTING BRACKET RUSTED OFF COMPLETELY AND THE LINE ITSELF FOR ABOUT 4 INCHES JUST BEHIND THE BEND TO GO UP IN FRONT OF THE FIREWALL HAD METAL FLAKING OFF AND WAS ABOUT TO GIVE WAY. I HAVE MARKED THE AREA ON THE ENCLOSED FIGURE 6 FROM YOUR SERVICE MANUAL. THE CORRODED AREA WAS A FEW INCHES IN FRONT OF THE RUBBER LINE WHICH ACTS AS A CONNECTION FROM THE METAL FRONT HEATER LINE TO THE METAL UNDERBODY LINE TO THE REAR HEATER. FOR YOUR INFORMATION NO COOLANT HAS BEEN ADDED OR CHANGED IN THIS VEHICLE SINCE ITS ORIGINAL DELIVERY WITH THE FACTORY INSTALLED COOLANT. I BELIEVE THAT THIS LINE SHOULD NOT HAVE CORRODED THIS RAPIDLY (FIVE YEARS AND LOW MILEAGE) AND THAT CHRYSLER SHOULD REIMBURSE ME FOR THIS REPAIR EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS BAD DESIGN AND MATERIAL SELECTION. IN THIS DAY AND AGE NO LINES OF THIS TYPE SHOULD DETERIORATE THIS RAPIDLY EVEN IN A SECTION OF THE COUNTRY WHERE SALT IS USED IN THE WINTER ON THE HIGHWAYS. EVEN MORE IMPORTANT IS THE POSSIBILITY OF COMPLETE LOSS OF COOLANT AND THE SAFETY HAZARD OF A MAJOR FAILURE. YOU SHOULD SERIOUSLY CONSIDER A RECALL INSPECTION AND REPLACEMENT IN THOSE AREAS OF THE COUNTRY WHERE WINTER SALT IS USED. *JB
Nov 27, 2006
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE HOSES TO THE REAR HEATER HAD LEAKED AND NEEDED TO BE REPLACED.
Aug 14, 2006
+ 10 more complaints for this component
EQUIPMENT
12 complaints
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT CONDENSATION FROM THE INSTRUMENT CONTROL PANEL AIR CONDITIONING DUCTS FELL THROUGH THE VENT ON TOP OF THE RADIO AND CAUSED A SHORT CIRCUIT WHICH SUBSEQUENTLY SENT DIRECT CURRENT TO THE REAR SPEAKERS. HE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL # 04V531000, EQUIPMENT, ELECTRICAL RADIO, TAPE DECK AND CD. THE MANUFACTURER CONFIRMED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS HAVE BEEN MADE. THE FAILURE AND CURRENT MILEAGES WERE 89000. UPDATED 4/30/10 *CN UPDATED 08/24/10*JB
Sep 29, 2009
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE RADIO WAS ACTIVATED, THE CONTACT NOTICED AN ELECTRIC LIGHT FLASHING. IN ADDITION, THE BATTERY WOULD FREQUENTLY FAIL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY STATED THAT THE RADIO CAUSED THE BATTERY TO DRAIN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 109,759 AND CURRENT MILEAGE WAS 112,759.
Dec 30, 2008
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SPEAKERS IN HER VEHICLE SHORTED OUT. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RADIO WAS NOT WORKING; HOWEVER, SHE WAS ABLE TO CHANGE STATIONS AND USE OTHER FUNCTIONS. THE CONTACT COULD NOT HEAR BECAUSE OF THE SPEAKERS. THE DEALER STATED THAT SHE WOULD HAVE TO PAY $500 FOR A NEW RADIO. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.). THE CURRENT MILEAGE WAS APPROXIMATELY 81,400 AND FAILURE MILEAGE WAS APPROXIMATELY 78,000. UPDATED 09/24/08. *LJ UPDATE 09/30/08. *JB
Jul 16, 2008
CONDENSATION FROM THE A/C VENTS DROPPED THROUGH TO RADIO AND SHORTED RESULTING IN A DRAW ON THE BATTERY WHEN VEHICLE NOT USED KILLING BATTERY REPEATEDLY. *TR
Jul 14, 2008
2001 CHRYSLER TOWN AND COUNTRY MINIVAN AIR CONDITIONER EVAPORATOR FAILURE. WHEN I TOOK THIS IN FOR REPAIR, THE MECHANIC TOLD ME IT WAS THE THIRD 2001 T&C VAN THAT HE HAD TO REPLACE THE EVAPORATOR IN THIS WEEK! HE CLAIMS THE LOCAL DEALER HAS SEVERAL EVAPORATORS IN STOCK BECAUSE THEY HAVE BEEN EXPERIENCING THE SAME PROBLEMS. *JB
Jun 22, 2006
+ 7 more complaints for this component
FUEL SYSTEM, GASOLINE
11 complaints
WE HAD TO REPLACE THE FUEL PUMP IN OUR TOWN AND COUNTRY AND IT WAS A CARQUEST AFTERMARKET FUEL PUMP. EVER SINCE WE PUT IT IN ABOUT A YEAR AGO WE HAVE HAD MAJOR ISSUES WITH THE EVAP SYSTEM, NOW THE CAR STARTS REALLY HARD AND. WHEN WE DRIVE IT SEEMS TO WANT TO STALL OUT GOING DOWN THE ROAD. THIS IS NOT SAFE IF THE CAR STALLS GOING 50 MPH WE ARE GOING TO LOOSE OUR STEERING AND CONTROL. THIS ISSUE HAS BEEN ON GOING WITH THE EVAP SINCE WE BOUGHT IT USED IN 2010, THE OTHER THING AUTO ACCEPTANCE (WHERE WE PURCHASED IN 2010) DID WAS GIVE US A NEW GAS CAP WHICH DID NOT HELP THE ISSUE AT ALL... THIS IS A SERIOUS ISSUE WITH THIS AFTERMARKET PRODUCT AND IF I WOULD HAVE KNOWN WOULD HAVE NEVER SPENT THE MONEY ON IT. I AM CONCERNED WITH OUR SAFETY AS WE HAVE 3 CHILDREN THAT RIDE IN IT AS WELL. *TR
Jul 14, 2014
FUEL FILLER NECK ASSEMBLY WAS BADLY RUSTED AND HAD TO BE REPLACED TO PREVENT FUEL LEAKING AND KEEP AIR POLLUTION CONTROL SYSTEM OPERATIONAL. *TR
Jan 01, 2011
PURCHASED THE VEHICLE USED. AFTER 2ND OR 3RD FUEL FILL, THE ENGINE LIGHT WENT ON. IT HAS STAYED ON. WE HAD IT CHECKED AT OUR LOCAL PEP BOYS AND WE WERE TOLD THE FUEL FILLER NECK IS BAD AND THAT CHRYSLER IS GOING THROUGH THEM AT A RATE OF 100 PER WEEK. I FEEL A RECALL SHOULD BE ISSUED AND THAT CONSUMERS SHOULD NOT BE FORCED TO PAY FOR A PART THAT IS OBVIOUSLY SO DEFECTIVE ON THE VEHICLE THAT THE RATE OF REPLACEMENT IS 100 PER WEEK. *TR
Aug 23, 2010
FUEL FILLER NECK CORROSION AND FAILURE. *JB
Dec 01, 2006
RECENTLY HAD A FAILURE OF THE GAS TANK VENTING SYSTEM IN OUR 2001 CHRYSLER 300M. ACCORDING TO THE DEALER THE VENT LINES USED ON THE VEHICLE ARE NOT COMPATIBLE WITH GASOLINE (ESSENTIALLY VACUUM LINES) AND BOTH WERE SIGNIFICANTLY ERODED. THE DEALER INFORMED ME THAT THEY HAVE SEEN THIS ON CHRYSLER VEHICLES WITH AS LITTLE AS 15,000 MILES ON THEM AND THAT THEY DO NOT USE FUEL LINE IN THE REPAIR BUT SIMPLY REPLACE WITH THE ORIGINAL MATERIAL. REGARDLESS, THE REPAIR WAS NOT COVERED UNDER WARRANTY AS THE HOSES ARE CONSIDERED A WEAR ITEM. THE DEALER DISPOSED OF THE ORIGINAL LINES SO I WAS UNABLE TO INSPECT THE LEVEL OF DEGRADATION BUT THEY SAID THAT ONE HOSE WAS LEAKING. *JB
Nov 02, 2005
+ 6 more complaints for this component
TIRES
11 complaints
MICHELIN MX4 ALL SEASON AV 1018 06-55667-0 215/65R16 TIRE TREAD SEPARATION ON HIGHWAY IN FL. *TR
May 28, 2011
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY WITH MICHELIN DESTINY TIRES, SERIAL NUMBER AA804065643001, LINE SIZE 215/65/R16. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH,THE REAR DRIVER AND PASSENGER TIRES EXPLODED AND CAUSED DAMAGE TO THE WHEEL AND BUMPER. THE VEHICLE WAS TAKEN TO A LOCAL TIRE SHOP WHERE A DIAGNOSTIC WAS PERFORMED AND THE FAILURE WAS LOCATED AT THE TIRE TREAD. THE MANUFACTURER DENIED ANY ASSISTANCE AND STATED THAT THE TIRE PRESSURE WAS TOO LOW AND CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 117,122. UPDATED 07/08/11 *BF UPDATED 07/18/11
Mar 28, 2011
BOUGHT UNIROYAL TIRES AT WALMART AFTER 30,000 MILES THEY SEPARATE WALMART MANAGER IN LUFKIN CLAIMS THAT FRONT END NEEDS ALIGNMENT WILL NOT REPLACE TIRES. HAVE ALIGNMENT CHECKED AT DIFFERENT LOCATION NO PROBLEM WITH ALIGNMENT. WALMART STILL WILL NOT REPLACE OR REFUND. *TR
Sep 05, 2009
2ND OF 4 TIRES PURCHASED AT THE SAME TIME THAT ARE POSSIBLY DEFECTIVE. (SEE PREVIOUS COMPLAINT #10269608). THIS SECOND POSS DEFECTIVE TIRE WAS DISCOVERED DURING A TEST DRIVE AFTER THE REPAIR OF VEHICLE DAMAGE CAUSE BY THE FIRST POSS DEFECTIVE TIRE. STEERING STARTED TO WOBBLE DURING TEST DRIVE. MULTIPLE BUBBLES WERE FOUND BY REPAIR SHOP ON THE INSIDE OF THE TIRE. SIGMA REGENT M+S TIRES 215/65/R16. HAVE SINCE DISCOVERED THAT THESE TIRES DOT 3D6VTW61007, SOLD BY TBC ARE ACTUALLY MADE BY COOPER. *TR
Jun 20, 2009
2ND OF 4 TIRES PURCHASED AT THE SAME TIME THAT ARE POSSIBLY DEFECTIVE. (SEE PREVIOUS COMPLAINT #10269608). THIS SECOND POSS DEFECTIVE TIRE WAS DISCOVERED DURING A TEST DRIVE AFTER THE COMPLETION OF REPAIR OF THE VEHICLE DAMAGE CAUSED BY THE BLOWOUT OF THE FIRST POSS DEFECTIVE TIRE. STEERING STARTED TO WOBBLE DURING TEST DRIVE. MULTIPLE BUBBLES WERE LATER FOUND BY REPAIR SHOP ON THE INSIDE OF THE TIRE - SIGMA REGENT M+S 215/65/R16. HAVE SINCE DISCOVERED THAT THESE TIRES DOT 3D6V TW6 1007 SOLD BY TBC ARE ACTUALLY MADE BY COOPER. NOTE TO NHTSA: PREVIOUS COMPLAINT # 10269608 REFERENCED ABOVE HAD AN INCORRECT VIN ENTERED. THE VIN IS THE SAME AS ENTERED INTO THIS COMPLAINT. *TR
Jun 20, 2009
+ 6 more complaints for this component
SUSPENSION
10 complaints
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE REPLACING THE BATTERY IN THE VEHICLE, THE CONTACT NOTICED THAT THE SHOCK TOWER HAD EXTREME CORROSION. THE CONTACT STATED THAT THE SUSPENSION SUPPORT FRACTURED, MAKING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Sep 16, 2015
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ABOVE, SHE COULD HEAR A CLUNKING NOISE COMING FROM THE FRONT SUSPENSION. THE CONTACT REPLACED THE SWAY BAR LINKS HERSELF. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE VEHICLE WAS ALIGNED AND REPAIRED. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED FOR A THIRD TIME. THE FAILURE MILEAGE WAS 140,000.
Sep 26, 2011
I OWN A 2001 CHRYSLER TOWN AND COUNTRY MINIVAN AND RECENTLY TOOK IT TO A MECHANIC FOR INSPECTION TO SEE WHAT WORK NEEDED TO BE DONE IN ORDER TO TAKE THE VEHICLE ON A 1,000 MILE VACATION. THE MECHANIC POINTED OUT THAT THE MINIVAN HAS A RUSTED STRUT TOWER. IT IS THE TOWER LOCATED ON THE DRIVER'S SIDE. AFTER SEARCHING ON THE INTERNET I SEE THAT THIS IS AND HAS BEEN A COMMON FAILURE FOR CHRYSLER, DODGE AND PONTIAC VANS. I HAVE BEEN TOLD BY SEVERAL MECHANICS AND BODY SHOPS THAT THIS IS A KNOWN DEFECT ON THESE VEHICLES AND THE FAILURE HAPPENS FREQUENTLY. *TR
May 28, 2010
I HAD A THUMPING NOISE IN THE FRONT RIGHT SIDE OF MY 2001 T&C WITH ABOUT 68000 MILES. I TOOK IT TO THE MECHANIC AND HE CHANGED THE SWAY BAR LINKS,DRIVER SIDE IDLER ARM, BOTH STRUTS, BOTH STRUT BEARINGS. 8 MONTHS LATTER I WAS BACK TO THE SAME MECHANIC TO FIX THE NOISE WHICH HAD GOTTEN MUCH WORSE. HE CHANGED THE BALL JOINTS. I DROVE IT FOR ABOUT ANOTHER 6 MONTHS AND NOTICED THAT THE NOISE HAD NOT TOTALLY BEEN ILLUMINATED AND THE STRUT BEARINGS WERE CREAKING. I RETURNED TO THE MECHANIC AND HE FINALLY FOUND THE NOISE. HE CHANGED THE A-ARM AND BUSHINGS ON THE PASSENGER SIDE. PROBLEM FIXED. ONE YEAR LATER AND IT SOUNDS LIKE THE DRIVERS SIDE MAY NEED REPLACED. A-ARMS AND BUSHINGS ARE $350 . TOTAL REPAIRS: NEW A-ARM AND BUSHINGS, NEW STRUTS AND STRUT BEARINGS TWICE, NEW BALL JOINTS TWICE, NEW SWAY BAR LINKS, NEW IDLER ARMS,AND 3 FRONT END ALIGNMENTS. THERE IS NO RECALL ON ANY OF THESE REPAIRS AND I WOULD LIKE TO KNOW WHY. TOTAL COST OF ALL REPAIRS WAS ABOUT $1900. THE SECOND TIME AROUND ON THE STRUTS AND BEARINGS,BALL JOINTS WAS FREE. WOO! HOO! *TR
Jan 24, 2009
I HAVE A 2001 CHRYSLER TOWN AND COUNTRY. I HAVE HAD IT FOR 7 MONTHS. FROM THE TIME I BROUGHT IT HOME WE HEARD A KNOCKING/RATTLING NOISE IN THE FRONT AND THE STEERING WHEEL WAS WHINING. WE TOOK IT BACK WHERE THEY SUPPOSEDLY REPLACED THE ALTERNATOR, WATER PUMP,BOTH BUSHINGS AND THE RACK AND PINION. THE NOISE WAS STILL THERE AFTER, AND THE MECHANIC TOLD US THAT IT WAS A 500 MILE BREAK-IN PERIOD. THEN APPROXIMATELY 5 TO 6 MONTHS LATER MY HEAT GOES OUT AND STILL THE PREVIOUS PROBLEMS FROM BEFORE ARE THERE. WE TOOK IT BACK WHERE THEY REPLACED STEERING PUMP AND BALL JOINTS. THEY WERE SUPPOSED TO PUT 2 NEW LINES ON FOR THE HEAT WHEN INSTEAD THEY PUT 2 ONE FOOT PIECES OF BLACK RUBBER HOSE ON AND CLAPPED IT ON BOTH ENDS COVERING THE LEAK. ON TOP OF THAT THEY PUT THE WRONG ANTIFREEZE IN. I HAVE HEAT WHENEVER IT WANTS TO WORK. NOW THE DASH LIGHT WORKS WHENEVER IT WANTS TO WORK AND I STILL HAVE A KNOCKING NOISE ON THE FRONT PASSENGER SIDE ALONG WITH THE WHINING IN THE STEERING WHEEL. WE TOOK IT BACK WHERE I PURCHASED IT AND THE MECHANIC TOLD US THAT THEY SAW THAT SOME KIND OF BALL BEARING HAD A LITTLE BIT OF PLAY IN IT BUT THEY DIDN'T REPLACE IT, THEN BECAUSE WE CALLED THE VAN A LEMON WE WERE TOLD TO GET OUT AND THEY REFUSED TO FIX ANYTHING ELSE. I HAVE 3 SMALL CHILDREN UNDER THE AGE OF 5 WHO ARE WITH ME MOST OF THE TIME. I FEEL THAT THIS VAN IS A DANGER TO MYSELF AND MY CHILDREN. *TR
Jan 03, 2009
+ 5 more complaints for this component
SEATS
10 complaints
WHILE DRIVING ON SUNDAY NIGHT, A CAR IN FRONT OF MINE HIT THE BRAKES REQUIRING ME TO DO THE SAME. AT THAT POINT, THE SEAT BEHIND MY DRIVER'S SEAT DISENGAGED FROM THE LOCKING MECHANISM AND TILTED FORWARD. MY DAUGHTER WAS IN THE SEAT AT THE TIME IN HER CARSEAT. AS THE SEAT FELL FORWARD HER FACE HIT THE BACK OF MY SEAT CAUSING AN ABRASION AND BLACK EYE. SHE WAS TAKEN TO HER DOCTOR. THE VAN WILL BE TAKEN IN TO CHRYSLER FOR EVALUATION. CLEARLY THE SEAT MALFUNCTIONED AS IT WAS NOT LEFT UNLOCKED. *JS
Dec 03, 2014
DT*: THE CONTACT STATED WHILE USING THE DRIVER'S HEATED SEAT FOR 30 MINUTES IT BECAME HOT AND BRANDED COIL MARKS IN A LEATHER JACKET. THE CONTACT RECEIVED A SATISFACTION NOTIFICATION FROM THE MANUFACTURER STATING THE HEATER COIL IN THE SEAT WOULD BE REPLACED.*AK
Jan 11, 2006
MY HUSBAND AND I BOUGHT A NEW 2001 CHRYSLER VOYAGER MINIVAN IN APRIL OF 2001. AS OF 11/10/05 THERE WAS 51,000 MILES ON OUR 4 YEAR OLD VAN. WE TOOK IT TO THE DEALERSHIP WHERE WE BOUGHT IT FOR ALL SERVICING. WE HAVE NOT HAD ANY PROBLEMS UNTIL 11/10/05. MY HUSBAND WAS JUST DRIVING DOWN THE STREET ON HIS WAY HOME WHEN THE DRIVER'S SEAT FRAME BROKE IN HALF AND LANDED IN THE BACK SEAT! THANKFULLY HE DID NOT GET IN AN ACCIDENT ALTHOUGH THE FRAME BREAKING DID AGGRAVATE A PREVIOUS BACK INJURY. WE HAD TO USE OUR "CLUB" (ANTI-THEFT DEVICE) TO PROP UP THE SEAT TO BE ABLE TO DRIVE THE VAN TO THE DEALERSHIP THE NEXT DAY. UNFORTUNATELY IT WAS NOT COVERED UNDER THE WARRANTY (WE HAD AN EXTENDED WARRANTY). THE SERVICE DEPARTMENT AT THE DEALERSHIP SAID IT WOULD BE $1200-$1500 FOR PARTS ALONE FOR THE "MECHANISM"?? OUR SEATS ARE MANUAL SEATS...IT WAS THE FRAME THAT BROKE IN HALF!!! NEEDLESS TO SAY WE WILL NEVER BUY A CHRYSLER PRODUCT AGAIN!! WE TRADED THAT VAN IN THAT DAY AND BOUGHT A NEW TOYOTA VEHICLE. WE ONLY HAD THE ONE VEHICLE AND NEEDED SOMETHING DRIVABLE AND RELIABLE THAT DAY!!! WE COULD POSSIBLY SEE SOMETHING MECHANICAL BREAKING DOWN...BUT A DRIVER'S SEAT TO BREAK IN HALF WHILE YOU ARE DRIVING??? THAT IS SO TOTALLY DANGEROUS AND DEFINITELY UNEXPECTED!!! *NM
Nov 28, 2005
MY HEATED SEATS WERE NOT WORKING. I TOOK MY VEHICLE TO THE DEALER, AND WAS TOLD THAT THE ELEMENT NEEDED REPLACED. I PAID $154 TO FIX THIS. THE HEAT STILL DID NOT WORK, AND I WAS TOLD THAT THE ELEMENT IN THE BACK OF SEAT ALSO NEEDED REPLACED WHICH WOULD COST $600. I WAS SHOWED BY THE MECHANIC THAT THE WIRES COME LOOSE AND BURN. NEEDLESS TO SAY I WAS NOT GOING TO PAY ANOTHER 600, I ALREADY THREW AWAY $154. I'M TOLD EVEN THOUGH THERE IS A WARRANTY, THIS IS NOT COVERED.*AK
Nov 04, 2004
MIDDLE ROW BUCKET SEATS DO NOT ALWAYS LATCH EASILY. WHEN NOT LOCKED DOWN, THE SEAT SPRINGS FORWARD WHILE DRIVING, CAUSING PASSENGER IN CHILD SAFETY SEAT TO SLAM INTO THE SEAT IN FRONT. MY DAUGHTER'S HEAD WAS SOMEWHAT PROTECTED BY THE "WINGS" ON THE SIDES OF HER CHILD SEAT, BUT HER FOREHEAD SHOWED A MARK FROM THE IMPACT, AND HER MOUTH WAS BLEEDING AS A RESULT OF THE INCIDENT. THE VEHICLE WAS NOT GOING MORE THAN 15 MPH, AND WAS DECELERATING FOR A STOP SIGN AT THE TIME. THE CHILD SAFETY SEAT WAS SECURED WITH THE LATCH SYSTEM, SO THE SEATBELT WAS NOT IN USE.*AK
Sep 10, 2002
+ 5 more complaints for this component
LATCHES/LOCKS/LINKAGES
9 complaints
POWER LIFT GATE STOPPED WORKING BY REMOTE KEY OR INTERIOR LATCH RELEASE, WILL ONLY OPEN MANUALLY FROM OUTSIDE. THE PROBLEM HAS NOT BEEN REPAIRED OR REPLACED. THE FAILURE OCCURRED WITHIN 50 MILES AFTER WARRANTY EXPIRED. *TR
Apr 15, 2009
DT*: THE CONTACT STATED THE POWER LIFT GATE DOES NOT ALWAYS LATCH. THE DEALERSHIP ADJUSTED THE LIFT GATE, BUT THE PROBLEM PERSISTS. THERE IS A NHTSA RECALL, # 05V134000, REGARDING THE LIFT GATE LOCK. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Apr 03, 2006
I HAVE A 2001 CHRYSLER TOWN AND COUNTRY, I HAVE A PROBLEM WITH THE POWER SLIDING DOOR, THIS HAS NOW HAPPENED TWICE FIRST TIME FED. 2005 AND NOW DEC. 2005. BOTH TIMES IT HAS HAPPENED IT HAS BEEN COLD, SINGLE DIGIT TEMP. WHEN STARTING THE CAR AND THE POWER SLIDING DOOR IS SHUT, THE MOTER OF THE DOOR KICKS ON AND KEEPS TRYING TO CLOSE THE DOOR, RESULTING FROM THIS, THE DOOR BECOMES AJAR, AND THE AUTO SLIDE DOOR WILL NOT WORK PLUS THE DOOR WILL NOT SHUT THE DOOR LATCH FREEZES IN THE LOCK MODE AND THE DOOR WILL NOT CLOSE!!! THIS HAPPENED WHEN I TURN THE CAR ON, FIRST TIME MY KIDS WERE IN THE CAR THE SECOND TIME NO ONE WAS IN THE CAR AND THE POWER SLIDE DOOR WAS NEVER TOUCHED. *NM
Dec 13, 2005
THE POWER SLIDING SIDE DOOR ON A 2001 CHRYSLER VAN OPENED AUTOMATICALLY AT 60 MPH. THESE DOORS HAVE BEEN FIXED BEFORE AS THEY WOULD OPEN AGAIN AFTER BEING CLOSED BUT THAT ONLY HAPPENED WHEN VEHICLE WAS PARKED. NOW IT IS HAPPENING WHILE DRIVING.
Jun 14, 2005
I HAVE A 2001 TOWN AND COUNTRY MIN VAN WITH POWER SIDE DOORS IN THE REAR SEAT. THE DRIVER SIDE DOOR WOULD NOT OPEN PROPERLY (MORE HEAVY TO OPEN MANUALLY). CURRENTLY, THE REAR HATCH DOOR BROKE IN THAT IT WON'T PROPERLY OPEN WITH THE KEY. IT MADE NOISE AND OPENED PARTIALLY. THEN, IT WON'T FULLY OPEN OR CLOSE WITH MOTOR. MANUAL MANIPULATION WILL EVENTUALLY GET GATE OPEN/CLOSED.*AK
Apr 18, 2005
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
5 complaints
THE DAY WE PURCHASED OUR VAN, THE SPEEDOMETER STARTED ACTING UP AND ANYTHING OVER 50 MPH IT IMMEDIATELY JUMPS UP TO 120 AND STAYS THERE. I HAD THE VEHICLE TO THE DEALER APPROX. 8 TIMES IN THE FIRST MONTH. THEY STATE THIS IS NOT COVERED UNDER THE FIRST 3000 MILE, 3 MON WARRANTY, EVEN THOUGH IT STARTED THE DAY I PURCHASED THE VEHICLE. *NM
Mar 18, 2006
WHILE DRIVING 70 MPH, THE CRUISE CONTROL WOULD NOT DISENGAGE. AS A RESULT THE VEHICLE SWERVED. HOWEVER, THE DRIVER MAINTAINED CONTROL. *AK THE PROBLEM REMAINS UNSOLVED. *SC *JB
Mar 24, 2005
WHEN PUTTING THE VEHICLE IN REVERSE IT ACCELERATED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT A PARKED VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
Apr 28, 2004
WE DO NOT KNOW WHAT IS CAUSING THIS "HESITATION" IN THE ACCELERATION OF THE CAR WHILE DRIVING. THE CAR TENDS TO IDLE POORLY SOMETIMES STALLING WHILE AT REST AND/OR REVVING UP WHILE AT REST. WHILE TAKING OFF FROM A STOP SOMETIMES WHEN PUSHING ON THE ACCELERATOR THE CAR WILL NOT PROPERLY ACCELERATE THEN ALL OF SUDDEN KICK IN AND LUNGE FORWARD. NOW THE CAR HAS A "DA, DA, DA" INTERMITTENT HESITATION OR VIBRATION WITHIN THE ENGINE MAKING IT FEEL AS IF YOU ARE RIDING OVER THE SAME TINY BUMPS OVER AND OVER AGAIN FEELING LIKE THEIR IS SOMETHING BRAKING THE CAR INTERMITTENTLY WHILE YOU ARE DRIVING IT WHICH ALSO MAKES THE CAR HAVE A POOR RIDING FEEL. ALSO, WE HAVE NOTICED THAT THIS CAR DOES NOT RIDE SMOOTHLY LIKE THE CAR WE TESTDROVE HERE IN MICHIGAN. WE HIT BUMPS AND IT FEELS LIKE THE CAR IS DROPPING OFF A SMALL CLIFF, BUT THEN ON LITTLE DIVITS THE CAR DRIVES OVER THEN SMOOTHLY, WHICH LEADS ME TO BELIEVE IT IS NOT A TIRE PROBLEM. THE BACK END DOES NOT EVEN FEEL LIKE IT HAS SHOCKS WHEN YOU HIT A BUMP, RATHER IT "BOOMS" AND FEELS LIKE IT IS DROPPING OFF A LEDGE. WE WONDER IF THIS IS ALL RELATED SOMEHOW. ...AND WE WOULD JUST LIKE OUR NEW CAR TO PERFORM LIKE THE LXI WE TEST DROVE THAT HAD SUCH A SMOOTH RIDE.*AK
Nov 11, 2001
CAR ACCELERATES ON IT OWN AT ANYTIME. *AK THE DEALER WAS UNABLE TO FIX IT AND THE VEHICLE IS UNSAFE TO DRIVE. *YH
Feb 26, 2001
FUEL/PROPULSION SYSTEM
4 complaints
FUEL RAIL CAP LEAKING GAS INTERMITTENTLY . FIRE SAFETY HAZARD AND ENVIRONMENT ISSUE... CONTACTED CHRYSLER WITH NO SUCCESS AND POINTED OUT THAT THE FUEL RAIL DESIGN ON MY 2001 TOWN AND COUNTRY 3.8 LITER ALUMINUM INTAKE ENGINE IS THE THE SAME FUEL RAIL DESIGN AS THE 2000 MODEL THAT HAS A RECALL FOR GAS LEAKS AND FIRE. CHRYSLER WOULD NOT EXTENDED THE RECALL TO MY 2001 TOWN AND COUNTRY 3.8 LITER . TO NHTSA ,PLEASE PUT MY 2001 TOWN AND COUNTRY 3.8 LITER ON THE RECALL LIST SO CHRYSLER WILL FIX THIS DESIGN ,FIRE HAZARD AND ENVIRONMENT ISSUES AT THEIR COST. **AS A NOTE THE SIMILAR MODEL YEARS 03-07 3.8 LITER CHRYSLER AND DODGE MINIVANS, CHRYSLER ENGINEERING RE-DESIGNED THIS FUEL RAIL AND COMPLETELY REMOVED THE FUEL RAIL CAP THAT LEAKS SO FREQUENTLY .. HUMMM....... SEE ATTACHED PDF FOR MODEL YEAR 2000 RECALL
Dec 08, 2017
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **FUEL FILLER NECK RUST CORROSION AND FAILURE**. GETTING CHECK ENGINE LIGHT OBD2 CODE P455 . REPLACED FUEL FILLER CAP BUT DID NOT FIX PROBLEM . NOTICED RUST CORROSION AND FAILURE AT PLASTIC TO METAL SEEM ON FUEL NECK FILL AREA.. THIS IS CAUSING FUEL VAPOR SMELL ALSO **DANGEROUS! SHOULD BE A RECALL AND REIMBURSED FOR FUEL NECK REPLACEMENT COST AND SERVICE MOPAR FUEL NECK PN 4809624AG
Oct 23, 2017
2001 TOWN AND COUNTRY LIMITED 3.8 LITER ENGINE . **ENGINE FUEL RAIL FUEL LEAKAGE AND FAILURE**. GETTING RAW GAS POOLING ON THE TOP OF THE ENGINE LEAKING FROM THE FUEL RAIL CAP ON THE TOP OF THE END OF THE FUEL RAIL(DRIVER SIDE OF RAIL). I LOOKED INTO THIS ISSUE ON EARLIER MODELS AND THE 2000 MODEL HAD THE SAME PROBLEM WITH THE FUEL RAIL AND **THERE WAS A RECALL FOR THE YEAR 2000 ** I HAVE THAT SAME EXACT FUEL RAIL ON MY 2001 VAN BUT CHRYSLER WOULD NOT FIX IT?? THEY TOLD ME MY 2001 VAN WAS NOT ON THE RECALL LIST. ** THIS FUEL LEAK IS **DANGEROUS! COULD CATCH FIRE LEAKING ON THE TOP OF THE ENGINE. THIS SHOULD BE A RECALL FOR MY 2001 TOWN AND COUNTRY 3.8 LITER ENGINE. I HAVE NOT FIX THIS BECAUSE OF THE HIGH COST AND A MANUFACTURE SAFETY ISSUE . IF MY VAN CATCHES FIRE BECAUSE OF THIS I WANT THIS RECORD. I TRIED MANY HOURS WITH CHRYSLER DEALER AND CHRYSLER CORPORATE TO GET THIS FUEL RAIL LEAK FIXED BY THEM WITH NOT SUCCESS. ** PLEASE HELP ME WITH THIS TO GET MY 2001 VAN COVERED BY THE PRIOR FUEL RAIL RECALL. THANK YOU IN ADVANCE FOR ANY HELP.
Oct 23, 2017
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WERE TWO LEAKS WITHIN THE FUEL SYSTEM. WHEN THE CONTACT REFUELED THE VEHICLE TO CAPACITY, THE FUEL GAUGE WOULD ONLY READ THAT THE TANK WAS HALF FULL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE EGR SYSTEM EXHIBITED A LARGE LEAK AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS STATE INSPECTION WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 129,000.
Feb 25, 2013
ELECTRICAL SYSTEM,AIR BAGS
4 complaints
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE ELECTRICAL FUNCTIONS ON THE INSTRUMENT PANEL WERE NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 170,000. UPDATED 2/24/15*CN THE CONSUMER STATED AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT WHILE DRIVING RANDOMLY. UPDATED 03/03/15*JB
Dec 30, 2014
CLOCKSPRING HAS FAILED TWICE AND REPLACED TWICE AND IS FAILING AGAIN NOW. AIR BAG, HORN, CRUISE CONTROL AND OTHER COMPONENTS FAIL WHEN CLOCKSPRING FAILS. I FEEL THIS COULD BE A POTENTIAL LIFE THREATENING SITUATION IF AIR BAG FAILS IN AN ACCIDENT BECAUSE OF CLOCKSPRING FAILURE. *TR
Nov 07, 2011
IN MY 2001 CHRYSLER TOWN AND COUNTRY MINIVAN THE HORN, CRUISE CONTROL, AND AIRBAG HAVE STOPPED WORKING. I UNDERSTAND THIS IS A COMMON PROBLEM DUE TO A BROKEN CLOCKSPRING IN THE STEERING WHEEL ASSEMBLY, AND THAT CHRYSLER RECALLED PREVIOUS MODELS WITH THIS SAME DEFECT. DRIVING WITHOUT A HORN AND RELIABLE AIRBAG CLEARLY PRESENTS A SAFETY RISK. I BELIEVE A RECALL OR FREE REPAIR IS IN ORDER. *TR
Mar 24, 2009
THE AIRBAG LIGHT CAME ON AND STAYS ON IN MY 2001 CHRYSLER TOWN & COUNTRY. AT THE SAME TIME, THE CRUISE CONTROL BECAME INOPERABLE AND THE DASHBOARD LIGHTS STOPPED WORKING. WHEN WE TOOK IT TO THE DEALER, WE WERE TOLD THAT THE PROBLEMS WERE ALL RELATED TO THE ONBOARD COMPUTER AND THAT IT COULD TAKE THOUSANDS OF DOLLARS JUST TO DIAGNOSE THE PROBLEM. THEY SAID SOME 2001'S WERE RECALLED BUT "NOT YOUR VIN #." ASKED IF THERE WAS A PROBLEM WITH THE AIRBAG OR WHETHER IT WOULD DEPLOY, WE WERE TOLD THERE WAS NO WAY OF KNOWING WITHOUT DOING THE MAJOR DIAGNOSTICS. THEY REFUSED TO GIVE AN ESTIMATE OR A CEILING ON THE PRICE. THIS IS UNFAIR AND WE ARE WORRIED THAT THE AIRBAG WILL NOT DEPLOY AND THAT THERE MAY BE SIGNIFICANT INSTABILITY IN THE ON-BOARD COMPUTER WHICH COULD LEAD TO A SERIOUS SAFETY PROBLEM. *JB
Nov 15, 2005
STEERING,SUSPENSION
3 complaints
WHEN IT IS RAINING WE LOSING POWER STEERING. WE ARE NOT ABLE TO TURN LEFT OR RIGHT. ALSO SUSPENSION IS BANGING. HAD CLIPS ON SWAY BAR REPLACED SEVERAL TIMES AND STILL SAME BANGING. *TT
Oct 27, 2011
2001 CHRYSLER TOWN & COUNTRY LIMITED 3.8L V6. I HAVE HAD SUSPENSION PROBLEMS FROM THE START. KNOCKING NOISES, ETC. REPLACED TIE RODS, SWAY BARS, LOWER CONTROL ARMS AND BUSHINGS, BUT DONE IT PIECEMEAL. MANY OF THESE ITEMS HAVE BEEN REPEATEDLY REPLACED. NOW IT HAS GOTTEN WORSE--FROM STRICTLY ANNOYING TO DOWNRIGHT DANGEROUS. THE VAN JERKS APPROX 6-8 FEET LEFT AND RIGHT INTO ANOTHER LANE OR SHOULDER IN A SECOND. REPLACED THE LOWER CONTROL ARMS AND REDUCED THE JERKS TO ONLY 6-8 INCHES BUT STILL DRIFTS. I AM AGAIN REPLACING RACK & PINION, INNER AND OUTTER TIE RODS ALONG WITH THE NEW CONTROL ARMS. HOPEFULLY THIS WILL ALLEVIATE THE PROBLEM--BUT THIS REPEATED REPAIRS HAS COST MORE THAN THE VAN IS WORTH. NOT TO MENTION THE RAPID WEAR OF TIRES (SEEM TO REPLACE EVERY 10K MILES). *TR
Aug 24, 2011
BACK IN EARLY 2005 WE HAD A PROBLEM WITH THE SWAY BAR, SWAY ELIMINATORS & SWAY BUSHINGS HAVING TO BE REPLACED ON OUR 2001 CHRYSLER TOWN & COUNTRY LX WITH ONLY 31,000 MILE ON IT (PURCHASED NEW IN 2001). WE CONTACTED CHRYSLER WITH THE PROBLEM & THIS WAS RESOLVED PROMPTLY BY CHRYSLER. SAME CAR 1 1/2 YEARS LATER AND NOW WITH ONLY 40,000 MILES ON IT A "THUNKING" NOISE IN THE FRONT END AGAIN. UPON TAKING IT TO A LOCAL CHRYSLER DEALERSHIP FOR A ROUTINE OIL CHANGE THE MECHANIC TOLD US THAT THE RACK & PINION STEERING NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $900. A REPRESENTATIVE OF THE CHRYSLER DEALERSHIP INFORMED ME TO CONTACT CHRYSLER ABOUT THIS PROBLEM SINCE IT SEEMED TO POSSIBLY BE A PREMATURE FAILURE. WE IMMEDIATELY HAD THE RACK & PINION STEERING REPLACED BY OUR MECHANIC BECAUSE WE DIDN'T KNOW WHAT WOULD HAPPEN IF IT FAILED WHILE DRIVING. THE CONTINUING PROBLEM WITH THE FAILURE OF MAJOR PARTS ON THIS VAN STARTING WITH ONLY 29,000 MILES ON IT SUGGESTS SOMETHING WRONG WITH THE MANUFACTURE OF THIS VEHICLE. CHRYSLER WAS CONTACTED IN REGARDS TO THE RACK & PINION STEERING AND REPLIED WITH A SORRY PAST WARRANTY REPLY. *NM
Oct 25, 2006
POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
MY 2001 CHRYSLER TOWN & COUNTRY AT 73,000 MILES HAD THE CHECK ENGINE LIGHT COME ON. MY WIFE STARTED THE VEHICLE THE NEXT DAY AND SHE SAID THAT IT SOUNDED LIKE THE MOTOR WAS GOING TO FALL OUT WHEN SHE PUT IT IN REVERSE AND THE VEHICLE WOULD NOT MOVE. WE HAD OUR LOCAL MECHANIC CHECK IT OUT. HE SAID THAT THERE WERE TWO TRANSMISSION CODES SHOWING DEFECT BUT HE DID NOT HAVE THE PROPER EQUIPMENT TO CHECK IT OUT FURTHER AND WE HAD TO TAKE IT TO THE DEALER FOR SERVICE. WE WERE ABLE TO GET THE VEHICLE WORKING AGAIN SO WE TOOK IT TO THE DEALER WHO IS 50 MILES AWAY. ON THE TRIP TO THE DEALER IT WENT INTO "LIMP IN" MODE AT 65 MILES PER HOUR. THE VEHICLE VIOLENTLY DECELERATED AND ABOUT PUT MY WIFE THROUGH THE WINDSHIELD. SHE "LIMPED" IN TO THE DEALERS PARKING LOT WHERE THE VEHICLE DIED. 7 DAYS LATER AND $2800.00 I GOT MY VEHICLE BACK WITH A NEW TRANSMISSION. NO TRANSMISSION SHOULD COMPLETELY SELF DESTRUCT AT 73000 MILES BUT IT SEEMS THAT CHRYSLER PRODUCTS DO (AND SOMETIMES SOONER). MY NEIGHBOR ALSO HAS A 2000 CARAVAN THAT IS ON ITS THIRD TRANSMISSION. IN ADDITION TO THE TRANSMISSION PROBLEM, MY VAN HAS HAD PROBLEMS WITH THE DRIVERS SIDE WINDOW NOT OPERATING. THE SLIDING SIDE DOORS WILL OPEN WHILE DRIVING DOWN THE ROAD AND THE DRIVERS CONTROL'S FOR THESE DOORS DO NOT WORK. WHAT MORE DO I HAVE TO LOOK FORWARD TO WITH CHRYSLER'S "QUALITY" PRODUCTS? *NM
Aug 04, 2005
ELECTRICAL BATTERY/NO START HAD VEHICLE LESS THAN 4 MONTHS WITH A DEAD BATTERY IN DRIVEWAY. DEALER SAID IT WAS OUR PROBLEM. PURCHASED NEW BATTERY AND STARTING NOTICING A "BUCKING" OR "SURGING" AS YOU WERE DRIVING. AFTER THE REPAIR ATTEMPT FOR THE SURGING AND BUCKING IT WOULD ALSO STALL WHILE DRIVING IN PARKING LOTS, STOPPING AT STOP LIGHTS, BACKING OUT OF PARKING SPACES/DRIVEWAYS. WHEN THIS HAPPENED YOU LOST ALL POWER IN VEHICLE. HAD TO BE PUT BACK IN PARK TO RESTART. SOMETIMES WOULD TAKE 4 OR 5 TRIES BEFORE YOU COULD ACTUALLY BE "ON THE ROAD". DEALER CLAIMED COULDN'T VERIFY. THEY DID HOWEVER ON SECOND VISIT REPLACE WHOLE TRANSMISSION. WE ONLY HAD 32,000 MILES ON IT. IT WAS IN SHOP FOR THAT REPAIR FOR 23 DAYS. STILL DIDN'T CORRECT PROBLEM. THEY REPLACED THAT PCM OR A BCM NOT SURE WHICH. ON INVOICES IT MENTIONS BOTH SO NOT SURE IF THEY DID BOTH OR A TYPO ON THEIR PART. IRREGARDLESS OF WHICH PART WHAT EVER THEY DID ALTERED MY ODOMETER BY ADDING APPROXIMATELY 2 THOUSAND MILES TO MY VEHICLE. DEALER STATES CAN'T FIX IT AS THAT WOULD BE TAMPERING WITH ODOMETER. VEHICLE STILL BUCKS AND SURGES AND HAVE CALLED OUT TOW TRUCK ON AT LEAST 2 OTHER OCCASIONS FOR A COMPLETE NO START/POWER. IT HAS BEEN IN THE SHOP AT TWO DIFFERENT DEALERSHIPS FOR MORE THAN 6 VISITS..STILL ISN'T FIXED. SO IT HAS THE BATTERY ISSUE AND THE STALLING ISSUE. NOW OF COURSE IT ALSO HAS THE ODOMETER ISSUE. WE HAVE HAD PROBLEMS WITH THE REAR AIR CONDITIONER BUT DEALER STATED THAT WAS THE WAY IT WAS MADE. ALSO HAVE HAD SOME BLACK MOLDING/STRIPPING FALL OFF OF WINDOWS/SLIDING DOOR. HAVEN'T DONE ANYTHING ABOUT THAT AS THE STALLING AND NO START PROBLEMS ARE MORE IMPORTANT. GOT NO SATISFACTORY RESPONSE FROM DEALER OR CHRYSLER SO HAVE CONTACTED A LEMON LAWYER. HOPE NO ELSE HAS TO GO THROUGH WHAT WE DID. *NLM
Aug 10, 2003
WE HAVE HAD NUMEROUS INTERMITTENT ELECTRICAL PROBLEMS(TACHOMETER QUITS,WINDOW WONT ROLL UP,HEATED SEAT QUIT WORKING,REAR WINDOW WIPER QUIT)THEN ON 9-13-02 THE TRANSMISSION FAILED TWICE WITHIN A FEW MINUTES TIME, THE SECOND TIME RESULTED IN A CAR ACCIDENT WITH INJURIES.
Oct 08, 2002
CHILD SEAT
3 complaints
TWO YEAR OLD CHILD IS ABLE TO REMOVE RETAINER CLIP AND GET OUT OF CHILD SAFETY SEAT. DEALER NOTIFIED, AND REPLACED CHILD SEAT ON THREE OCCASIONS; BUT, PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Jun 18, 2002
BUILT IN CHILD SEAT HAS A FLIP DOWN FRONT WHICH WAS NOT PROPERLY LOCKED. CHILD WAS IN BUILT IN SEAT WHEN IT FLIPPED FORWARD AND THEN BACKWARDS HITTING CHILD IN FACE. CHILD LOST A COUPLE OF FRONT TEETH.*AK
Mar 05, 2001
CHILD SEAT - THE 5 POINT HARNESS ON THE CHILD SEAT HAS TWO BUCKLES ON THE SHOULDER STRAPS THAT SNAP INTO A BUCKLE MOUNTED TO THE SEAT. WHEN I INSTALL THE LEFT SHOULDER BUCKLE INTO THE SEAT BUCKLE, THERE IS NO NOTICEABLE "CLICK" FOR CONFIRMATION THAT THE BUCKLE IS SAFELY LATCHED. IF I THEN INSTALL THE RIGHT SHOULDER BUCKLE, THERE IS A DISTINGUISHABLE "CLICK". IF I REVERSE THE ORDER OF INSTALLATION, I GET A SLIGHTLY NOTICEABLE "CLICK" THEN A DISTINGUISHABLE "CLICK". :: LIFT GATE - DOES NOT OPEN IN COLD WEATHER.*AK
Feb 26, 2001
UNKNOWN OR OTHER
2 complaints
WITH 4 DOUGLAS TIRES (215-65-16 T) PURCHASED AT WALMART I EXPERIENCED HIGH SPEED DRIVE-ABILITY ISSUES ABOVE 55 MPH. NOTICED EXCESSIVE RUNOUT ISSUE AT COLD START. TIRE ISSUE CONTINUE BUT CHANGE WITH TEMPERATURE/DISTANCE DRIVEN. THIS CERTIFIED MECHANIC CONSIDERS THESE TIRES TO BE A SAFETY HAZARD AND A SOURCE OF POOR RIDE QUALITY AT ALL TIMES. THESE TIRES SHOULD BE DISCONTINUED. THESE TIRES CANNOT QUALIFY FOR A "T" RATING SERVICE. I TESTED PERFORMANCE OF THESE TIRES FROM 0 TO 80 MPH WITH THE EXPECTATION OF TIRE FAILURE.
Oct 30, 2016
THE VEHICLE WAS PARKED INSIDE OF THE GARAGE. THE CONSUMER NOTICED A LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT A HOSE NEEDED TO BE REPLACED. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Dec 09, 2004
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK OR UNLOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Feb 12, 2015
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE SIDE REAR DOORS WOULD NOT CLOSE OR OPEN USING THE INTERIOR BUTTONS OR THE KEYLESS ENTRY. THE CONTACT ALSO NOTICED THAT IF THE VEHICLE WAS NOT DRIVEN WITHIN 3 DAYS THAT THE BATTERY THE WOULD FAIL. THE FAILURE WAS NOT DIAGNOSED. THE CURRENT MILEAGE WAS 101,000. THE FAILURE MILEAGE WAS 92,000.
Oct 13, 2010
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
CRITICAL SAFETY EQUIPMENT HAS FAILED IN MY VEHICLE. MOST IMPORTANTLY, THE HORN HAS STOPPED WORKING AND I AM UNABLE TO ALERT OTHER VEHICLES OF POSSIBLE DANGERS. INOPERATIVE HORN. INOPERATIVE DRIVERS SIDE AIRBAG, INOPERATIVE SPEED CONTROL SYSTEM. THESE SAFETY FEATURE FAILURES ARE DUE TO AIRBAG CLOCKSPRING FAILURE. CHRYSLER RECALL OR NOTIFICATION CODE D17. THE CHRYSLER D17 RECALL (CLOCKSPRING FAILURE) INCLUDED CHRYSLER TOWN AND COUNTRY VEHICLES FROM 1998 THROUGH 2000. ALTHOUGH THE MODEL YEAR OF MY VEHICLE IS 2001, THE VEHICLE WAS MANUFACTURED IN AUG. 2000. THE HORN DOES NOT WORK AT ALL. THE HORN NOT WORKING IS A TREMENDOUS SAFETY RISK. I AM VERY FEARFUL FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THE AIRBAG NOT WORKING ALSO PUTS ME AND MY FAMILY AT GREAT RISK. I BELIEVE THAT MY VEHICLE WOULD BE INCLUDED IN THIS RECALL BECAUSE THE PART HAS FAILED AND MY VEHICLE WAS MANUFACTURED IN 2000. MY ULTIMATE CONCERN IS THE SAFETY OF MY FAMILY AND I WISH THAT CHRYSLER WOULD HONOR THEIR CUSTOMERS BY PROVIDING REPAIR FOR THIS GREAT SAFETY FAILURE. PLEASE LET ME KNOW IF YOU HAVE ANY QUESTIONS OR NEED FURTHER CLARIFICATION. THANK YOU. *TR
Oct 22, 2013
FAILURE OF CLOCKSPRING IN STEERING WHEEL ASSEMBLY. THIS FAILURE CAUSES THE DRIVER SIDE AIRBAG TO QUIT WORKING. IT ALSO CAUSES THE HORN NOT TO WORK. ADDITIONALLY THE CRUISE CONTROL ALSO QUITS FUNCTIONING. THE CLOCKSPRING ELECTRICAL RIBBON BENDS IN ONE SPECIFIC POINT AND OVER TIME THE RIBBON FAILS COMPLETELY. *TR
Sep 26, 2011
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
I WAS DRIVING MY 2001 CHRYSLER TOWN AND COUNTRY WHEN SUDDENLY MY DASHBOARD LIGHTS WENT OFF AND THE CLUSTER BOARD WHEN CRAZY , I WAS NOT ABLE TO SEE WHAT SPEED I WAS GOING , THE VAN STILL RUNNING BUT , INSTRUMENT CLUSTER DON'T SHOW WHAT SPEED OR GAS LEFT OR RPM. I ALREADY REPLACE THE COMPUTER BUT THE PROBLEM ONLY DISAPPEAR FOR ONE MONTH NOW IS DOING IT AGAIN THIS SEEMS TO BE AN ISSUE WITH THIS VAN FOR LOTS OF PEOPLE! THANKS! *TR
Jun 16, 2011
RADIO OVERHEATED UNDER HIGH HEAT CONDITIONS 110+ DEGREE WEATHER. RADIO CIRCUIT BOARD SHORT CIRCUITED AND BURNED. BURNING CONDITION OCCURS AT HEAT DISIPATION UNIT AND MAIN CIRCUIT BOARD; LEFT SIDE OF RADIO, WHERE A ALUMINUM PLATE IS LOCATED.
Jul 20, 2005
AIR BAGS,LATCHES/LOCKS/LINKAGES
2 complaints
INTERMITTENT AIR BAG LIGHT. APPEARS TO BE CLOCKSPRING. ALSO DRIVER SIDE SLIDING DOOR AUTOMATIC LOCK WON'T WORK. *JB
Jul 29, 2006
WE PURCHASED OUR 2001 CHRYSLER TOWN AND COUNTRY NEW IN JULY OF 2001. SINCE THAT TIME IT HAS BEEN IN AND OUT OF THE SHOP FOR VARIOUS ODD ELECTRICALLY RELATED ISSUES AND NUMEROUS RECALLS. WE HAVE HAD PROBLEMS WITH THE POWER DOOR LOCKS AND EVEN PROBLEMS OPENING THEM WITH THE KEY SEVERAL TIMES ON THE SLIDING DOORS(SERVICE DEPT AT DEALERSHIP JUST DISMISSED IT AS "UNABLE TO DUPLICATE"). TWO YEARS AGO, THE RADIO GOT STUCK ON (COULD NOT ADJUST VOLUME, TURN IT OFF OR ANYTHING). THIS WAS THE BEGINNING OF UPWARDS OF 5 TIMES THE RADIO HAS BEEN TAKEN OUT AND REPLACED WITH A NEW UNIT AFTER BEING SENT OFF. THIS REQUIRES TWO VISITS EACH TIME TO DROP OFF THE CAR. THE LATEST TIME, THEY HAD OUR RADIO FOR 5 MONTHS! THE CONSOLE LIGHTS WOULD NOT COME ON, SO YOU COULD'T READ ANYTHING ON THE PANEL AT NIGHT. THEY REPLACED THE DIMMER SWITCH KNOB. THEY HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL BECAUSE THE AIRBAG LIGHT KEPT COMING ON WHEN YOU TURNED THE WHEEL. WE KEEP TELLING THEM THAT THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM BUT THEY SAY IT CHECKS OUT FINE. WE HAVE ALSO HAD THE DRIVER'S WINDOW LOCK UP A FEW TIMES, AND THE AUTOMATIC LOCKS NOT OPERATIONAL WHEN YOU REACH 20 MPH. I BELIEVE THAT THERE ARE SEVERAL OTHER ISSUES THAT WE HAVE HAD, BUT I CANNOT RECALL THEM AS THE LIST IS SO LONG. *AK
May 15, 2004
VISIBILITY,EQUIPMENT
2 complaints
WINDOW REGULATOR DOESN'T WORK. *NM
Jun 29, 2006
I BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY LX VAN,ON 04/04/2004 I HAVE HAD A LOT OF PROBLEMS WITH THE DRIVERS SIDE POWER WINDOW. IT WILL GO DOWN ALL THE TIME,BET 99% OF THE TIME IT COMES UP 1/4 TO 1/2 IN. AT A TIME AND TAKES ABOUT 1/2 HOUR TO GET IT ALL THE WAY UP. CHRYSLER WANTS $300.00 DOLLARS TO REPLACE IT,BUT I READ AND GET TOLD THAT THIS HAPPENS TO ALMOST ALL CHRYSLER AND DODGE AND PLYMOUTH VANS. AND EVEN IF YOU FIX IT CHANCES ARE IT WILL STOP WORKING SOON AFTER. THIS IS NOT RIGHT THAT CHRYSLER CAN SELL VANS AND MAKE MONEY OFF OF THE BAD MOTORS THEY PUT IN THE WINDOWS. I GET WET IF IT RAINS IF I FOR GET AND RUN THE WINDOW DOWN. AND I FREEZE IN THE WINTER SOME TIMES BECAUSE IT WON,T COME UP. ALSO THE TIMING GO,S BAD ON THE FRONT WIPER MOTOR A LOT AND THE ARMS CROSS OVER EACH OTHER AND BRAKES THE BLADES. THEY KNOW ABOUT ALL THIS AND WON,T OWN UP TO IT. CHRYSLER NEEDS TO BE MADE TO FIX THERE JUNK. I PAID GOOD MONEY FOR THE VAN AND IM TIRED OF THEM MAKING OUT THAT THEY DON,T NO ABOUT THIS PROBLEM JUST SO THEY CAN MAKE MONEY OFF OF US. *JB
May 04, 2006
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
ALARMS GO IFF.DRIVING.ALLIGHTS GO OUT.CANT SEE .DRIVING INTERSTATES AT 70 TO 80 MPH...THIS IS REAL DANGER TO ALL OWNERS OF ANT CARAVANS AND TOWN AND COUNTRY VANS. ID LIKE TO FILE A LAWSUIT PROTECTING ALL OF US OWNERS? HOW MANY HAVE BEEN KILLED AND NEVER REPORTED?
May 10, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
CAR STOPPED, WINDSHIELDS WIPERS WORKED LIGHTING WORKED, CANTON CITY POLICE DEPARTMENT ATTEMPTED TO HELP . I HAD TO HAVE THE CAR TOWED ,PRIOR TO THE INCIDENT AUTOZONE PRINTED ELECTRICAL PROBLEMS IN MOTION 30TH STREET AND MARKET 8/07/2018 RECALL NUMBER 625600
Oct 10, 2018
SERVICE BRAKES
1 complaint
CHANGED BRAKES, ROTORS AND CALIPERS BUT AFTER A COUPLE OF MILES BRAKES GET STUCK, ABS LIGHT IS ON CONSTANTLY AND NOW BURNT RUBBER SMELL FROM FRONT WHEEL. WE HAVE HAD THIS ISSUE BEFORE.
May 25, 2017
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ELECTRICAL POWER AND A LOSS OF POWER STEERING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Jan 11, 2017
AIR BAGS,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND THE HORN FAILED TO OPERATE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Jun 02, 2015
FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT EXAMINED THE VEHICLE AND DETERMINED THAT THE FUEL INJECTION WIRE HARNESS WAS DEFECTIVE. THE WIRE HARNESS WAS REPLACED BUT THE FAILURE WAS NOT REMEDIED. ALSO, THE CONTACT INDICATED THAT THE REAR HATCH DOOR WOULD ERRONEOUSLY UNLOCK INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Oct 15, 2014
ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE VEHICLE WHEN SUDDENLY THE FRONT DRIVER'S SIDE BURST INTO FLAMES. THERE WERE TWO LOUD EXPLOSIONS COMING FROM THE TIRE AREA AS THE ENTIRE VEHICLE BEGAN BURNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED HOWEVER, THE CAUSE OF THE FIRE WAS NOT DETERMINED. THERE WERE NO INJURIES REPORTED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Jul 18, 2014
STEERING,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE CONTACT ACTIVATED THE LOW BEAM HEADLIGHTS AND NOTICED THAT THE DRIVER'S SIDE HEADLIGHT HAD NOT ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS THE PASSENGER SIDE HEADLIGHT DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE HEADLIGHT BULBS BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING APPROXIMATELY 10 MPH IN RAINY WEATHER, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE REGAINED POWER STEERING INDEPENDENTLY. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Jun 05, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
HEAD LIGHTS FLICKER AND WILL SHUT OFF WITH NO REASON OR WARNING. ALL LIGHTS FLICKER AND GO OFF. INTERIOR LIGHTS ON DASHBOARD ETC. *TR
Feb 28, 2012
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR HAVE PROBLEM ELECTRICAL,IT DO NOT KEEP RUNNING,IT SHUT OFF, IT BLOW OUT ALL FUEL, THE CAR HAVE VERY PROBLEMS CONCERN ELECTRIC AND OTHER ISSUE I DO NOT KNOW. *TR
Dec 27, 2011
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE FROM THE FRONT END. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND CONTACTED THE MANUFACTURER HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS BUT THE MECHANIC REFERRED THE CONTACT BACK TO THE MANUFACTURER. IN ADDITION, THE RADIO WOULD NOT FUNCTION IN CONSISTENTLY HOT OR HUMID WEATHER AND WAS ALSO LEAKING WATER ONTO THE ANTI-FREEZE PIPE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Nov 07, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
MY VAN HAS A SEVERE GAS SMELL EVERYTIME I DRIVE IT AND IT HAS COST ME AND MY CHILDREN TO SUFFER FROM SEVERE MIGRANES I AM A SINGLE MOTHER OF 5 KIDS WITH A FIXED INCOME AND DO NOT HAVE THE MONEY TO PAY OR REPAIRS I AM STILL PAYING FOR THE VEHICLE I STILL OWE 4000 ON IT AND NOONE EVER TOLD ME ABOUT RECALLS ON THIS VEHICLE TILL I TOOK IT TO MY MECHANIC I HAVE OTHER ISSUES AS WELL I GET REGULAR OIL CHANGES AND FOR SOME REASON THE ENGINE GOT SO HOT IT SHOT THE BEARINGS IN THE RODS TO THE OIL PAN IT IS GOING TO COST ME OVER 300 DOLLARS IN REPAIRS AND ALSO THE BALL JOINT SNAPPED ON THE FRONT RIGHT SIDE THERE IS JUST ONE THING AFTER ANOTHER GOING WRONG WITH THIS VAN IT IS IN NICE PHYSICAL SHAPE BUT IT SEEMS LIKE I GET ONE THING FIXED AND SOMETHING GOES WRONG IS THERE ANYTHING I CAN GET DONE ABOUT THIS? LIKE I SAID I AM STILL PAYING ON IT SO IT IS NOT LIKE I CAN JUST GO OUT AND GET ANOTHER CAR TO REPLACE IT I HAVE BEEN WITHOUT IT FOR OVER A MONTH NOW AND I HAVE TO HAVE IT FOR MY KIDS. *TR
Oct 03, 2011
LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE FACTORY INSTALLED TAPE DECK/CD COMPONENT WOULD NOT OPERATE IN THE PLAY MODE NOR EJECT PROPERLY. IN ADDITION, THE AIR CONDITIONER FAILED TO FUNCTION WHEN ACTIVATED AND THE FAULTY AIR CONDITIONER CONDENSER WAS REPLACED TWICE. BOTH POWER SLIDING DOORS LOCKS ALSO FAILED TO FUNCTION WHICH RESULTED TO THE REPLACEMENT OF THE MOTOR. THE PREVIOUS REPAIRS ON THE VEHICLE WHERE PERFORMED BY AN AUTHORIZED DEALER ON SEPARATE OCCASIONS. RECENTLY, THE CONTACT DISCOVERED TWO RECALLS ASSOCIATED WITH THE PRIOR DEFECTS UNDER NHTSA CAMPAIGN ID NUMBERS: 01I003000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH) AND 04V531000 (EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.). THE VIN WAS NOT INCLUDED IN EITHER RECALL CAMPAIGN. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Aug 04, 2011
SERVICE BRAKES, ELECTRIC,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
WE BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY IN MARCH. RIGHT AWAY WE STARTED HAVING BRAKE PROBLEMS. WE HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THE BRAKES. TODAY I WENT OUT, AND THERE WAS ABSOLUTELY NO BRAKES. THE PEDAL WAS ALL THE WAY TO THE FLOOR, AND THE VAN WAS STILL ROLLING. WE HAVE REPLACED PADS, CALIPER, AND LINES ALREADY. *TR
May 19, 2010
SERVICE BRAKES, ELECTRIC
1 complaint
2001 CHRYSLER TOWN AND COUNTRY MINI VAN BRAKES CONTINUE TO FAIL IN COLD WEATHER. BOUGHT THIS CAR IN JULY OF 2009. BRAKES STARTED FAILING IN NOV 09 HAD THEM LOOKED AT 7 TIMES AND EACH TIME THEY THOUGHT THEY FIX THE PROBLEM, BUT BRAKES WOULD WORK FOR ABOUT 2 WEEKS BEFORE FAILING AGAIN. DON'T KNOW WHAT THE PROBLEM IS, BUT IT IS A MAJOR CONCERN WHEN I HAVE A NEWBORN BABY AND THREE OTHER CHILDREN ON BOARD AND THIS IS OUR ONLY TRANSPORTATION. PLEASE HELP. *TR
Feb 03, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
DRIVERS SIDE SLIDING DOOR POWER SLIDING FUNCTION STOPPED WORKING, THEN SHORT TIME LATER THE DOOR WONT OPEN AT ALL, MANUALLY OR POWER. TOOK VAN TO THE DEALER SAID IT NEEDED A NEW LATCH AT A PRICE OF 250.00 DOLLARS PLUS THE COST OF GETTING THE DOOR OPEN AND REPLACING THE LATCH SAME VEHICLE THE POWERLIFT GATE OR REAR DOOR POWER FUNCTION HASN'T WORK SINCE I BOUGHT IT TOOK IT BACK REPLACED THE CONTROL MODULE 3 TIMES STILL DOESN'T DOESN'T WORK. *TR
Apr 14, 2009
STEERING,ELECTRICAL SYSTEM
1 complaint
POWER STEERING PROBLEMS, AND POWER WINDOW AND DOOR PROBLEMS. *TR
Mar 06, 2009
POWER TRAIN,VISIBILITY,AIR BAGS,STRUCTURE
1 complaint
MY 2001 CHRYSLER TOWN & COUNTRY SUFFERED A COMPLETE TRANSMISSION FAILURE. I BOUGHT THIS VEHICLE NEW IN 2001 AND THOUGHT I WAS BUYING THE BEST MINI-VAN FOR THE MONEY. HOWEVER, I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. POWER WINDOWS HAVE FAILED, POWER SLIDING DOOR HAS FAILED 3 TIMES, POWER LIFT GATE FAILED, AIR BAGS CAUSED A CHECK ENGINE LIGHT TO COME ON ( REPLACED UNDER WARRANTY). ALL OF THESE WERE MINOR IN COMPARISON TO THE TRANSMISSION, WHICH COST ME $3078 TO HAVE REBUILT. I'VE FOUND TOO MANY INSTANCES OF TRANSMISSION FAILURES ON THE INTERNET, I QUESTION WHY CHRYSLER HASN'T BEEN CALLED OUT ON THIS BY THE NHTSA. CHRYSLER KNOWS ABOUT THE QUALITY OF THEIR VEHICLES AND CONTINUES TO DO NOTHING ABOUT IT. IN THE FUTURE I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. *TR
Feb 24, 2009
STEERING,ENGINE AND ENGINE COOLING
1 complaint
DRIVING DOWN THE ROAD MADE A RIGHT TURN AND AIRBAG LIGHT CAME ON THEN WENT OFF. TRIED TO HAVE IT DIAGNOSIS BUT IS NOT LISTED IN COMPUTER. AIR BAG LIGHT COMES ON AND OFF ALL THE TIME DID A SEARCH ON COMPUTER AND ALOT OF PEOPLE HAVE THIS PROBLEM SAYS IT IS A SPRING OR SOMETHING IN STEERING COLUMN THIS SHOULD BE A RECALL BECAUSE OF ALL THE PEOPLE WITH THE SAME PROBLEM. ALSO CORRODED COOLANT LINES TO REAR AC/HEATER LOST ALL ANTIFREEZE AND VAN OVERHEATED BECAUSE OF THIS. *TR
Nov 04, 2008
AIR BAGS,EQUIPMENT
1 complaint
DO TO CLOCKSPRING FAILURE , MANY PEOPLE COULD BE HURT OR KILLED BECAUSE HORN, & AIRBAGS NO WORKING. THIS IS DUE TO BAD PARTS CAR BUYER'S SHOULDN'T HAVE TO PAY FOR REPLACEMENT. *TR
Apr 25, 2008
STEERING,SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT OFTEN HEARS A LOT OF RATTLING NOISES UNDERNEATH THE VEHICLE. THE FAILURE WAS HEARD WHILE DRIVING 5 MPH, BUT OCCURS AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE SAME FAILURE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE FRONT SUSPENSION AND THEY REPLACED THE BOLTS. WITHIN SIX MONTHS, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 03/13/08. *LJ THE SWAY BAR LINKS AND BUSHINGS WERE REPLACED. THE CONSUMER STATED WHEN SHE MADE A TURN THE STEERING WHEEL WOULD BECOME STIFF. THE DEALER REPLACED THE POWER STEERING PUMP AND RACK AS WELL AS THE POWER STEERING RESERVOIR. THE FUEL PUMP WAS REPLACED.
Feb 19, 2008
VISIBILITY,AIR BAGS
1 complaint
2001 CHRYSLER TOWN AND COUNTRY MINI-VAN 1) CLOCKSPRING FAILURE- AIRBAG MALFUNCTIONS AND ASSOCIATED ELECTRICAL FAILURE- THERE IS A CURRENT RECALL ON OTHER CHRYSLER MODELS AND YEARS, WHY NOT THIS ONE WHEN IT IS THE IDENTICAL PROBLEM? SIGNIFICANT BODILY INJURY POTENTIAL- REQUESTING RECALL ON THIS MODEL. 2) FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR- PERVASIVE ON ALL CHRYSLER VEHICLES RESULTING IN SAFETY ISSUES. *TR
Feb 13, 2008
WHEELS
1 complaint
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND THE DRIVER SIDE FRONT TIRE DETACHED. THE CONTACT HAD THE VEHICLE TOWED TO THE MECHANIC AND HE STATED THAT THE LUG NUTS SEVERED. HE REPLACED THE TIRES AND THE LUG NUTS. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING 5 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED. AS OF DECEMBER 4, 2007, THE MECHANIC HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE FRONT LUG NUTS SEVERED. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 120,538. UPDATED 01/03/08. *LJ
Dec 04, 2007
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
DRIVERS WINDOW WILL NOT GO UP. HAVE READ HUNDREDS OF COMPLAINTS ONLINE. SOME SAY CHRYSLER KNOWS ABOUT IT BUT NOT ENOUGH TO RECALL FROM INSIDERS WHILE SOME DEALERS DENY KNOWING, EVEN THOUGH FRIENDS ARE EMPLOYEES THERE AND REPAIR 2-3 PER WEEK. OOPS CAPS. *JB
Oct 23, 2007
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
I PURCHASED A 2001 CHRYSLER T&C NEW ON 9/10/2001. PRESENTLY I HAVE 38,000 MILES ON IT. FIRST ITEM REPLACED WAS THE SWAY BAR AT ABOUT 30,000 MI. THEN ON 5/22/07 THE TIE RODS HAD TO BE REPLACED DUE TO FRONT WHEEL PLAY. ON 8/13/2007 AFTER ARRIVING ON VACATION, THE NEXT MORNING I WENT TO A LOCAL STORE ABOUT 4 MILES FROM THE RESORT. ON THE WAY BACK THE VAN STARTED TO OVER HEAT AND THE ALARM SOUNDING. I PULLED OVER AND WAITED FOR IT TO COOL. AFTER ARRIVING AT THE RESORT I CHECKED THE COOLANT. REMAINING WAS ABOUT 4 1/2 QUARTS OF THE REQUIRED AMOUNT. I FILLED IT TO CAPACITY AND RAN ENGINE NOTICING COOLANT LEAKING. I HAD IT TOWED TO A CHRYSLER DEALER. THEY WERE ABLE TO PLACE IT ON A LIFT IMMEDIATELY ADVISING ME THAT THE DUAL COOLANT TUBES MADE OF STEEL PIPE HAD RUSTED UNDER THE VAN ON THE FRONT PASSENGER SIDE. I HAD 37,800 MI AT THIS POINT. REPAIRS COST $423.22. AMAZINGLY CHRYSLER CHANGED THE REPLACEMENT TUBES WITH ALUMINUM TUBES. I NOTICED IN READING REPORTS REGARDING MY SAME PROBLEM, MANY OWNERS ARE HAVING THE SAME SITUATION. SURPRISINGLY THIS WAS NOT COVERED BY MY EXTENDED WARRANTY ALONG WITH THE TIE ROD REPLACEMENT. ALL THE VEHICLES I HAVE EVER OWNED NEVER NEEDED TIE ROD REPLACEMENTS. REGARDING THE USE OF STEEL TO RUN COOLANT UNDER A VEHICLE TO THE REAR HEATER KNOWING ROAD SALTS, RAIN, ETC HAVE A DEVASTATING EFFECT ON THIS METAL, CHRYSLER ENGINEERING GOOFED AT THE COST OF THE CUSTOMER, AVOIDING LISTING THIS PART UNDER EXTENDED WARRANTY. AT THIS POINT HAVING OWNED A 1990 DODGE CARAVAN WITH 2 TRANSAXLES REPLACED AND GIVING CHRYSLER ANOTHER CHANCE TO PROVE THEMSELVES IN BUILDING A BETTER VEHICLE I GUESS I OVERESTIMATED THEM ALONG WITH PLACING MY FAITH IN THEIR COMPANY. I HAVE SENT CUSTOMER ASSISTANCE MY COMPLAINT AND BILL FOR THE COOLANT PIPE REPLACEMENT PLACING LITTLE HOPE IN REIMBURSEMENT. NOW I SEE WHY THE AMERICAN CAR MANUFACTURERS ARE LOOSING OUT TO FOREIGN CAR MANUFACTURERS. *TR
Aug 22, 2007
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
2001 CHRYSLER TOWN & COUNTRY, SLIDING SIDE DOOR MOTOR FAILED VERY QUICKLY. CHRYSLER REFUSES TO FIX PROBLEM SINCE I'M NOT ORIGINAL OWNER. ALSO, LIFTGATE MOTOR FAILED ABOUT THE SAME TIME AND AGAIN, CHRYSLER REFUSES TO FIX UNDER WARRANTY. BOTH DOORS ARE HARD TO OPEN DUE TO THIS PROBLEM. *NM
Jan 31, 2007
SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,SEATS,EQUIPMENT
1 complaint
MANY ELECTRICAL PROBLEMS, WINDOWS DON'T GO UP AND DOWN, RADIO AND CD PLAYER DOES NOT WORK, FAN ON THE HEATER DOES NOT COME ON AT TIMES, HEATED SEATS DO NOT WORK, SLIDING DOOR HAS COME OPEN WHILE DRIVING (VERY DANGEROUS IF YOU HAVE KIDS). POPPING NOISE IN THE FRONT SUSPENSION. STILL DOES IT AFTER BEING WORKED ON. *NM
Nov 01, 2006
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A POPPING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE UPPER CONTROL ARM AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL # 01V152000 REGARDING THE FRONT SUSPENSION. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. ADDITIONALLY, THE SPEEDOMETER INTERMITTENTLY WORKED. THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING REPAIRS FOR THE SUSPENSION AND INSPECTION OF THE SPEEDOMETER.
Jun 13, 2006
STEERING,SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
VEHICLE HAS ELECTRICAL PROBLEMS INCLUDING BUT NOT LIMITED TO POWER WINDOWS, WIPERS, STEREO, HEADLIGHTS, AND AC CONTROLS. PROBLEMS INCLUDE HEADLIGHTS FLICKERING ON AND OFF, WIPERS/STEREO DOES NOT FUNCTION WHEN YOU FIRST TURN ON THE CAR AND THEN COMES ON BY ITSELF ANYWHERE FROM 30 SECONDS TO 3 DAYS LATER. NO PATTERN CAN BE DETERMINED WHICH MAKES ME TO BELIEVE THAT THE WHOLE ELECTRICAL SYSTEM OF THIS VEHICLE IS DEFECTIVE. ACCORDING TO THE DEALERSHIP THEY CANNOT DUPLICATE THE PROBLEM, OR IF THEY CANNOT DETERMINE THE CAUSE OF THE PROBLEM, THEREFORE IT ISN'T THEIR PROBLEM. I HAVE SPENT COUNTLESS TRIPS TO THE DEALERSHIPS AND PAID FOR THEM TO LOOK AT IT ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE IT. THEN THEY OFFER ME A SOLUTION FOR NO LESS THAN $400 THAT IS SUPPOSED TO "FIX" THE PROBLEM WHEN ANYONE WITH COMMON SENSE KNOWS THAT I WOULD JUST SPEND THAT MONEY AND STILL HAVE THE PROBLEM BECAUSE THE REPLACEMENT THAT THEY ARE PROPOSING ISN'T THE ROOT OF THE PROBLEM.*JB
Feb 28, 2006
SUSPENSION,TIRES
1 complaint
DT*: THE CONTACT STATED WHILE TRAVELING AT 70 MPH THE WHEEL BEARING WENT OUT. THE TIRES LOCKED, CAUSING THE VEHICLE TO SKID. THE ELECTRICAL HARNESS BROKE AND WRAPPED AROUND THE WHEEL, CAUSING THE TIRE TO SKID ON THE ROAD. ALSO, THE VEHICLE HAD NO POWER STEERING OR ABS. THE VEHICLE WAS MANEUVERED OFF THE ROAD SO THE TRAFFIC COULD GET BY. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND WAS UNABLE TO DETERMINE WHAT HAPPENED TO THE VEHICLE. *AK UPDATED 02/09/06. *JB
Jan 10, 2006
EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
DRIVER'S SIDE SLIDING DOOR WILL NOT WORK IN COLD WEATHER. IT IS USUALLY WARM IN SOUTHERN LA, BUT IN THE EARLY MORNINGS WHILE TAKING MY CHILDREN TO PRESCHOOL, I COULD NOT GET MY SON'S SLIDING DOOR TO OPEN. IT ALWAYS WORKED WHEN I TOOK IT TO THE DEALER, BUT SEVERAL SCHOOL EMPLOYEES AND OTHERS HAVE SEEN THAT THE DOOR DOES NOT WORK EITHER WITH THE ELECTRONIC KEY, BUTTON ON THE DOOR ITSELF, OR WITH THE OVERHEAD BUTTON LOCATED ABOVE THE DASHBOARD. ODDLY, ALSO ONLY WHEN THE WEATHER IS COOLER, MY HIGH BEAM ON MY DRIVER'S SIDE HEADLIGHT WILL NOT WORK. THE HEADLIGHTS WILL BOTH COME ON, BUT AS SOON AS I DEPRESS THE BUTTON FOR HIGH BEAMS, THE DRIVER'S LIGHT GOES OFF COMPLETELY. IS THERE A CORRELATION SINCE THEY ARE BOTH ON THE DRIVER'S SIDE? PERHAPS SOMETHING ELECTRICAL? WE BOUGHT THE VEHICLE USED LAST SEPTEMBER 2004 AND ALMOST IMMEDIATELY STARTED HAVING PROBLEMS WITH THE SLIDING DOOR AS SOON AS THE WEATHER WAS COOLER. I AM GUESSING AT THE OCTOBER 20/04 DATE, BUT I KNOW I STARTED HAVING PROBLEMS IN OCT OF LAST YEAR SHORTLY AFTER WE'D PURCHASED THE VEHICLE. I HAD PROBLEMS VIRTUALLY EVERY EARLY MORNING IN THE WINTER FROM OCT-FEB, AND THE SAME THING JUST STARTED AGAIN AS THE MORNINGS ARE ONCE AGAIN COOLER (COOLER IN BATON ROUGE MEANS AROUND 45 F). THE DIAGNOSTICS THEY HAVE RUN AT MY CHRYSLER DEALERSHIP KEEP COMING UP EMPTY AND THEY MUST THINK IT'S ALL IN MY HEAD. AT LEAST 2 OTHER MECHANICS FROM WHERE I HAVE MY OIL CHANGED HAVE WITNESSED THE PROBLEMS WITH THE DOORS AND LIGHTS FIRSTHAND, BUT NEVER THOSE AT THE DEALERSHIP. IS THIS HAPPENING TO OTHERS WITH THE SAME MAKE AND MODEL? *JB
Dec 14, 2005
ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
BEGINNING 12/04... HEAD LIGHT BRIGHTNESS INTERMITTENTLY VARIES ACCORDING TO RPM'S REGARDLESS OF SPEED. DIMNESS INCREASED BY LOW BATTERY CHARGE AFTER THE FOLLOWING HAVE OCCURRED: BATTERY LOW/DEAD AFTER LEAVING DOORS OPEN FOR 2-3 HOURS. BATTERY LOW/DEAD IF VEHICLE NOT USED FOR SEVERAL DAYS. PASSENGER WINDOW FAILURE INTERMITTENT THEN COMPLETE. REAR VENT WINDOWS FAILURE INTERMITTENT. DRIVER WINDOW FAILURE INTERMITTENT. GEAR CHANGE WITH SIGNIFICANT INCREASE OF RPM'S AT HIGH SPEEDS FOR NO APPARENT REASON. SPEED SURGE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. OVERHEAD CONTROL OF SLIDING DOORS UNRELIABLE. ENGINE LIGHT CONTINUOUSLY ON FOR OVER 2 MONTHS. ONLY NOTICEABLE PROBLEM; INCREASED BATTERY/STARTING PROBLEMS. NEW BATTERY PURCHASED. 10/6/05 ENG LINE CODE P0601 DIAGNOSED BY DEALERSHIP AS NEED FOR NEW PCM BOARD. WHEN CODE P0601 WAS ENTERED INTO THE PARTS DATABASE AT THE DEALERSHIP, IT TOOK SEVERAL MINUTES FOR THE SEARCH TO BE COMPLETED DUE TO THE EXCEEDINGLY HIGH NUMBER OF CODES PROCESSED BEFORE THE $750.00 PCM BOARD WAS DETERMINED TO BE THE CORRECT PART TO REPAIR THE PROBLEMS. (TURN IGNITION ON AND OFF THREE TIMES LEAVING IT IN ON POSITION ON THE THIRD TIME TO FIND ENGINE CODES! THIS TECHNICAL TRICK HAS NOT CHANGED SINCE THE MID 80'S) ALL THIS BEFORE 70,000 MILES. LOGIC LEADS ONE TO BELIEVE THAT THE PCM BOARDS ARE DEFECTIVE, OR THAT THEIR LOCATION UNDER THE HOOD, NEXT TO THE ENGINE AND EXPOSURE TO EXTREME CHANGES IN TEMPERATURE LEADS TO EARLY FAILURES. REAR VIEW AND SIDE VIEW MIRRORS INADEQUATE FOR SIZE OF VEHICLE. MANY BLIND SPOTS MAKE THIS VEHICLE UNSAFE TO BACK UP ANYWHERE. CHRYSLER, AS USUAL, NEEDS THE FEDERAL GOV'T TO ISSUE EDICTS BEFORE RECALLS WILL BE ISSUED OR REPLACEMENTS/REPAIRS MADE AT NO COST TO THE CONSUMER. ELECTRICAL FAILURES ARE THIS VANS GREATEST DOWNFALL. OTHERWISE, IT'S A REALLY COMFORTABLE RIDE. *NM
Nov 21, 2005
AIR BAGS,SEAT BELTS
1 complaint
AIRBAG LIGHT CAME ON. RIGHT FRONT SEAT BELT BUCKLE TENSIONER WAS FAULTY. CONSEQUENCE IS TENSIONER WOULD NOT WORK AS NEEDED. REPLACED RIGHT FRONT SEAT BELT BUCKLE TENSIONER. *NM
Nov 16, 2005
TIRES,WHEELS
1 complaint
DT: THE WHEELS ARE PREMIUM ALUMIUM THAT ARE CHROME PLATE. PUT NEW TIRES ON IT BECAUSE ONE KEPT GOING SOFT. THEN TWO OF THE TIRES DID THAT AGAIN. TOOK THEM OFF, AND THERE WAS NOTHING WRONG WITH THEM. HE SAID THE CHROME WAS BULBING UP UNDER THE TIRE AND LETTING THE AIR OUT. . NOTICED THIS ABOUT 5 MONTHS. THIS HAPPENS ABOUT ONCE A WEEK. CONTACTED GM THEY JUST SAY VEHICLE IS OUT OF WARRANTY. *AK
Aug 03, 2005
FUEL SYSTEM, OTHER
1 complaint
DT: WENT IN TO HAVE OIL CHANGED, TOLD SHE WAS LEAKING COOLANT. SHE TOOK VEHICLE TO CHRYSLER, WHO SAID THEY HAVE TO REPLACE THE REAR HEATER LINES. THEY ARE NOW REPLACING THE REAR HEATER LINES WITH TUBE SUPPLY AND RETURN. IT WAS CORRODED. THEY ARE NOT NOTIFYING CUSTOMERS THAT THEY HAVE THESE FAULTY HEATER LINES. *AK
May 09, 2005
STEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
2001 CHRYSLER TOWN AND COUNTRY EXPERIENCING FAILURES WITH STEERING, INSTRUMENT PANEL, AIRBAGS, SEAT BELT WIRING HARNESS AND TRANSMISSION.*MR CONSUMER STATED I'VE HAD NOTHING BUT SERIOUS PROBLEMS WITH THIS VEHICLE SINCE NEW. EIGHT FRONT-END AND STEERING FAILURES, 6 INSTRUMENT PANEL ELECTRONIC FAILURES, 4 AIR BAG AND SEAT WIRING HARNESS FAILURES AND NOW IT SEEMS, A SERIOUS TRANSMISSION PROBLEM. *BF *NM
Apr 26, 2005
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
DROVE TO STORE ABOUT 40 MINUTES AWAY, ON THE WAY THERE AND BACK NO SIGNS AT ALL THAT ANYTHING WAS WRONG OR ANY KIND OF WARNING LIGHTS. GOT HOME PARKED IN DRIVEWAY FOR ABOUT 2-3 HOURS WENT OUT TRIED TO START IT AND VAN WAS COMPLETELY DEAD NO POWER AT ALL. MY HUSBAND JUMPED IT WE STARTED DRIVING AND WITHIN A MILE ALL LIGHTS AND GAUGES STARTED FLICKERING AND ENGINE FAN WOULDN'T SHUT OFF HAD TO PULL THE FUSE TO MAKE FAN STOP RUNNING. NEXT TIME GOT IT STARTED AGAIN STILL DEAD GAUGES BUT HEADLIGHTS WERE WORKING THEN EVERYTHING WENT DEAD AGAIN AND ENGINE FAN WOULDN'T COME ON AT ALL. IT HAS HAD A NEW BATTERY, NEW BODY CONTROL MODULE, TRANSMISSION MODULE AND GAUGES PUT IN AND STILL THE ENGINE FAN WON'T RUN AND ABS & BRAKE LIGHTS ON GAUGE PANEL WON'T GO OUT. DEALER SAID THEY STILL DON'T KNOW WHAT IS WRONG NEEDED TO DIAGNOSE MORE THINGS AT THE COST OF A MINIMUM OF $80 PER THING THEY CHECKED OUT. JUST BROUGHT THE VAN HOME. IT WAS PARKED FOR FIVE MONTHS PRIOR WHILE TRYING ALL THE REMEDIES ABOVE. I HAVE ALSO HAD SOME OF THE OTHER ISSUES SUCH AS NOISE IN FRONT END HAD TO DEALER A COUPLE OF TIMES THEY DIDN'T FIND ANYTHING. HAD A PROBLEM WITH SLIDING DOOR CLOSING WITH SOMEONES ARM IN IT AND DOOR DIDN'T STOP ON IT'S OWN! NOW THE POWER DOORS AND LOCKS WON'T WORK AT ALL. I WAS TOLD BY SOMEONE WHO WORKS FOR CHRYSLER'S THAT THEY WERE HAVING MANY ELECTRICAL PROBLEMS WITH THESE VAN'S!! THIS HAS BEEN A MAJOR DISASTER LIVE ON FIXED INCOME AS WELL AND CAN'T AFFORD THESE MAJOR PROBLEMS AND SHOULDN'T HAVE TO ON SUCH A NEW VEHICLE. CHRYSLER SHOULD HAVE TO TAKE CARE OF THESE MAJOR PROBLEMS!! MAKES ME NOT WANT TO BUY ANOTHER NEW VEHICLE ESPECIALLY FROM CHRYSLER!!!
Mar 29, 2005
ELECTRICAL SYSTEM,VISIBILITY,UNKNOWN OR OTHER
1 complaint
WHILE VEHICLE WAS PARKED, STEERING COLUMN LOCKED. FELT AS IF I WAS USING THE WRONG KEY. VAN WAS TOWED TO DEALER, AND KEY COLUMN REPLACED. DRIVER'S WINDOW WORKS SOMETIMES AND SOMETIMES DOESNT. AIR CONDITIONER BROKEN, NEED TO REPLACE CONDENSER, BUT CAN'T AFFORD IT.*AK
Feb 22, 2005
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,AIR BAGS,STRUCTURE
1 complaint
AIR BAG SENSOR LIGHT BLINKS ON AND OFF. A RECALL WAS ISSUED ON THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE HAD NUMEROUS PROBLEMS SUCH AS STEERING PROBLEMS, SLIDING PROBLEMS, BRAKE AND ACCELERATION PROBLEMS, A STRONG ODOR OF GAS AND THEFRONT SWAY BARS AND REAR SHOCKS WERE REPLACED *JB
Jan 05, 2005
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
AIR BAG FAIL LIGHT ILLUMINATED, HORN FAILURE, CRUISE CONTROL FAILURE. DIAGNOSED AS A FAILED CLOCK-SPRING. RECALLED ON 1999 AND 2000 CHRYSLER TOWN AND COUNTRY BUT NOT ON 2001. *AK
Nov 27, 2004
SUSPENSION,AIR BAGS
1 complaint
THE CLOCK SPRING WAS DETECTIVE. THE VEHICLE WAS UNDER AN EXTENDED WARRANTY. HOWEVER, THE DEALER WOULD NOT HONOR THE WARRANTY OR MAKE THE REPAIRS UNLESS THE OWNER PAYS OUT OF POCKET. *JB THERE WERE NOISE IN THE FRONT END WHEN TURNING. *SC
Nov 15, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
WE HAVE 2 - 2001 CHRYSLER TOWN & COUNTRY VANS. THEY BOTH HAVE LESS THAN 55000 AND HAVE HAD SEVERAL MECHANICAL MALFUNCTIONS, SOME OF WHICH ARE VERY SERIOUS. THEY SHARE MANY OF THE SAME PROBLEMS WHICH INCLUDE, STEERING COMPONENTS, ELECTRICAL FAILURE OF INTERNAL GAUGES, AND RADIO REPLACEMENTS. ONE VAN ALSO HAD A BRAKE LINE SEPARATE WHILE TRAVELING ON THE HIGHWAY ABOUT A MONTH AGO.*AK
Oct 14, 2004
STEERING,AIR BAGS,SEATS
1 complaint
DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE OF $100.00. *AK THE CRUISE AND HORN WAS INOPERATIVE, THE STEERING WAS HARD TO TURN WHEN THE VEHICLE WAS FIRST STARTED AND THE PASSENGER SIDE MIDDLE SEAT HANDLE HAD BROKEN. *SC THE DEALER REPLACED THE STEERING HOSE. *JB
Jun 04, 2004
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
TRANSMISSION FAILED, AND THE WHEELS LOCKED UP. *PH THE PROBLEM WAS CAUSED BY A VIOLENT BUCKING OF THE VEHICLE AS THE TRANSMISSION FAILED AND LOCKING UP THE FRONT END OF THE VEHICLE. THE INITIAL BUCKING UP OF THE VEHICLE OCCURRED BETWEEN 15 TO 20 MPH, AND THE LOCKING UP OF THE WHEEL AT 5 MPH. VEHICLE WAS TOWED TO DEALERSHIP AND SERVICE MANAGER THAT PARTS FOR TRANSMISSION WAS ON BACK ORDER AND WILL BE AVAILABLE AT LEAST A WEEK. CONSUMER DECIDED TO TOW THE VEHICLE TO A DIFFERENT REPAIR FACILITY AND WAS ABLE TO ACQUIRE THE PARTS OVER NIGHT AND REPAIR THE TRANSMISSION. AFTER THE REPAIR, THE DEALER PRESENTED THE DAMAGED TRANSMISSION TO CONSUMER AND IT SHOWED DAMAGE ON THE GEARS WITH MOST OF IT ARE IN THE GEAR'S INNERMOST PART. ALSO, THE DEALER'S ESTIMATION WAS THE CAUSE OF THE PROBLEM WAS A BEARING FAILURE WHICH LED TO A CHAIN REACTION AND RESULTED TO TRANSMISSION LOCK-UP. AFTER THE VIOLENT BUCKING FROM TRANSMISSION FAILURE, ENGINE DEVELOPED PROBLEM OF MISFIRING WHICH WAS CAUSED BY A BAD FUEL INJECTOR AND COIL PACK IN THE NUMBER SIX CYLINDER. CONSUMER BELIEVED THAT IT WAS ALSO CAUSED BY TRANSMISSION FAILURE. *LA
Mar 23, 2004
SEAT BELTS,CHILD SEAT
1 complaint
SEVERAL TIMES MY SONS SEAT BELT THAT HOLDS HIS CAR SEAT CAME UNBUCKLED. THE LAST TIME I HAD TO STOP SUDDENLY AND HIS CAR SEAT CAME FORWARD. BY THE GRACE OF GOD, HE WAS NOT HURT. *JB
Jan 27, 2004
ENGINE AND ENGINE COOLING,TIRES
1 complaint
EARLY TOTAL FAILURE OF AC CLUTCH, COMPRESSOR AND BELT.
Jan 15, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
9/8/01 10,232 MILES. PULSATION WHEN BRAKING. FOUND FRONT BRAKE ROTORS WARPED. REPLACED ROTORS. ALSO ORDERED WEATHERSTRIIPS AND DOOR CLADDING BECAUSE WEATHERSTRIP AROUND R/SLIDING DOOR ON BODY IS DEFORMED. 10/1/01 12,408 MILES. RATTLING NOISE IN FRONT SUSPENSION. REPLACED FRONT SWAY BAR LINKS. 12/26/01 15,592 MILES. BOTH FRONT HEATED SEATS DO NOT OPERATE. 1/21/02 15,999 MILE. BOTH HEATED SEATS REPAIRED. 2/09/02 17,280 MILES. FRONT HEATED SEAT DOES NOT WORK AGAIN. REPAIRED FRONT SEAT. 4/19/02 L9,901 MILES. REPAIRED L/SLIDING DOOR DEFECTIVE WEATHERSTRIP. LEFT FRONT WINDOW WON'T GO UP OR DOWN. FOUND L/F WINDOW REGULATOR MOTOR DEFECTIVE. REPLACED L/F WINDOW REGULATOR MOTOR. 3/23/02 L8,949 MILES. PULSATION WHEN BRAKING. FOUND AND REPLACED FRONT BRAKE ROTORS. 8/8/02 23,559 MILES. PULSATION WHEN BRAKING. FOUND PULSATION IS FROM REAR ROTORS. TURN REAR ROTORS AND REMOVE HIGH SPOTS. BRAKES HAVE BEEN REPLACED 2 OR 3 TIMES SINCE PURCHASE OF VAN IN MAY OF 2001.
Jan 15, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
WE PURCHASED THIS VAN ON 7/31/01. THE A/C COMPRESSOR HAS BEEN REPLACED THREE TIMES AND SOME OTHER A/C PART WAS REPAIRED AS WELL. THE TRANSMISSION COMPLETELY FAILED CAUSING THE CAR TO STOP ON THE FREEWAY WITH MY WIFE AND TWO SMALL CHILDREN IN THE VAN. THERE HAVE BEEN OTHER LESS CRITICAL PROBLEMS REPAIRED UNDER THE 3/36 WARRANTY AS WELL. CHRYSLER GAVE US THEIR 7 YR./100,000 MILE SERVICE CONTRACT FOR FREE AFTER I DEMANDED A BUYBACK (7-1-02 LETTER) AFTER THE TRANSMISSION FAILED. THEY DECLINED A BUYBACK BECAUSE THE PROBLEM HAD BEEN REPAIRED. AFTER THE A/C WAS LAST REPAIRED, I WROTE AGAIN (5-12-03) AND DEMANDED A BUYBACK OR REPLACEMENT. THEY REFERRED IT TO THEIR THIRD-PARTY IMPARTIAL SERVICES GROUP (ISG) TO SET UP A REPLACEMENT. COMMUNICATIONS HAVE BEEN INITIATED WITH US FOR A REPLACEMENT, BUT WE MAY WANT A BUYBACK INSTEAD. WHEN I VERBALLY ASKED ISG ABOUT A REFUND, THEY SAID IT WASN'T AUTHORIZED. I SENT A FOLLOW-UP FAX ON 5-26-03 ASKING FOR THE DETAILS OF A REFUND UNDER CALIFORNIA LAW. I AM AWAITING A RESPONSE.
Jan 15, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
THUS IS A 2001 VEHICLE WITH 45K MILES - WORST CAR I HAVE EVER OWNED FOR THE FIRST 18 MONTHS WE HAD THE CAR WE COMPLAINED AT EVERY VISIT ABOUT A GROANING NOISE FROM THE REAR WHEN IN STOP AND GO TRAFFIC - FINALLY FIXED AFTER A YEAR AND A HALF 9/01 PAINT PEELED OFF LEFT PASSENGER DOOR - FIXED BY DEALER 11/01 RADIO STOPPED WORKING - REPLACED UNDER WARRANTY 10/02 - SLIDING DOOR HARD TO OPEN - CLAIMED TO REPAIR - STILL HARD TO OPEN 10/02 - CLUNKING NOISE OVER BUMPS IN FRONT END - REPLACED LEFT SIDE STABILIZER BAR LINK 4/02 - NOISE IN REAR WHEN TURNING - REPLACED REAR BACKING PLATE ANCHORS 6/02 AIR CONDITIONER COMPRESSOR REPLACED - UNDER WARRANTY -THEY TOOK TWO WEEKS TO FIX THIS 6/02 ENGINE LOSING POWER WHEN DRIVING - REPLACED TPS 1/03 REAR WIPER MOTOR REPLACED - $150 (CAR HAS 38K MILES) 6/03 REAR STABILIZER BAR - $250 7/03 REAR WIPER MOTOR AGAIN - OUT OF WARRANTY - $150 9/03 DRIVER WINDOW MOTOR - $250 THE WORST OF ALL - 11/03 - TRANSMISSION NEEDS TO BE TOTALLY REPLACED - $2700 - NO WARRANTY - CAR HAS 45K MILES - CALLED CHRYSLER AND WAS TOLD BASICALLY TOUGH LUCK THAT I DID NOT BUY AN EXTENDED WARRANTY - THE CAR JUST STOPPED MOVING - LUCKILY WE DID NOT HAVE AN ACCIDENT WE HAVE MAINTAINED THIS VEHICLE ACCORDING TO CHRYSLER GUIDELINES AT THE DEALER SINCE WE BOUGHT IT
Jan 15, 2004
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
NOISY POWER STEERING PUMP AND POOR BRAKING. *LA
Jan 12, 2004
SEATS,CHILD SEAT
1 complaint
THE SEAT WAS NOT LOCKED AND WHEN THE CONSUMER APPLIED THE BRAKES SUDDENLY, THE CHILD SAFETY SEAT MOVED AND THE BABY CAR SEAT LUNGED FORWARD. THE BABY BRUISED HIS/HER FACE. IT MUST HAVE SYMBOL TO LET YOU KNOW SEAT IS LOCKED INTO PLACED. *AK *CB *JB
Dec 10, 2003
SUSPENSION,POWER TRAIN,EQUIPMENT
1 complaint
WHILE DRIVING AT ANY SPEED, THE VEHICLE WILL NOT COME OUT OF LOW GEAR. THE DEALER REPLACED THE TCM MODULE ON THE VEHICLE. ALSO WHILE DRIVING AT ANY SPEED, THERE WILL BE A NOISE COMING FROM THE FRONT WHEELS. THE DEALER NEEDED TO REPLACE THE SWAY BAR BUSHINGS. THE AUTOMATIC LIFT GATE ON THE VEHICLE WOULD NO MOVE UP OR DOWN ON COMMAND AND NEEDED REPLACEMENT. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *PH
Dec 04, 2003
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,SEATS
1 complaint
FOR THE LAST 3 YEARS, WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2001 TOWN & COUNTRY AWD VAN. I AM IN THE SHOP ALMOST ONCE A MONTH! THE LIST OF REPAIRS ARE AS FOLLOWS: (2001) FAILURE OF REAR-WINDSHIELD WIPER, FAILURE OF DRIVER'S SIDE HEATED SEAT, REPLACED SWITCH, REPLACED FRONT DRIVE SHAFT, REPLACED POWER STEERING RESERVOIR BOTTLE (2002) REPLACED POWER STEERING PUMP, TRANSMISSION FAILURE (2003) OF REAR FAN MOTOR, REPLACED REAR-TAILGATE LATCH, FAILURE OF FRONT PASSENGER HEATED SEAT, DRIVER'S SIDE WINDOW STICKS AND STAYS DOWN MOSTLY DURING WET WEATHER AND REQUIRES YOU TO TURN THE DEFROSTER ON HIGH FOR 5 MINUTES TO HAVE IT GO BACK UP, CHECK ENGINE LIGHT CAME ON DUE TO LEAK IN COMPRESSOR, BELT STILL SQUEALS AFTER A HARD RAIN, KNOB FOR FOG LIGHT WON'T STAY ON. *LA
Oct 30, 2003
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
THE VEHICLE MADE A KNOCKING NOISE IN THE FRONT END. THE DEALER REPLACED THE FRONT SUSPENSION STRUT, STRUT MOUNT, FRONT SWAY BAR AND SWAY BAR LINK. THE REAR END OF THE VEHICLE ALSO MADE NOISE. THE DEALER REPLACED THE TRANSFER GEAR SET. THE VEHICLE ALSO EXPERIENCED A WHINING NOISE IN THE STEERING WHEEL. THE DEALER REPLACED THE SPRING CLOCK ALONG WITH THE SHROUD STABILIZER. POWER STEERING FLUID DUE IT BEING CLOG AND CAUSED THE STEERING TO WHINE WHEN TURNED. THE REAR LIFT GATE WOULD NOT OPEN WITH THE REMOTE. FAULTY FRONT ROTORS SQUEAKED WHEN APPLIED. THE DRIVERS SIDE WINDOW WOULD NOT GO UP DUE TO A FAULTY REGULATOR. THE CRUISE CONTROL WOULD NOT DISABLE WHEN THE BRAKES WERE APPLIED AND THE BRAKES WOULD NOT WORK WHEN THE CRUISE CONTROL WAS ENGAGED. THE REAR WINDSHIELD WIPERS WERE INOPERATIVE. THE ENGINE MADE NOISE WHEN STARTED. THE TIMING CHAIN FAILED AND CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. THE O-RINGS FAILED AND CAUSED FUEL ODOR INSIDE THE VEHICLE. *SCC *NLM
Jun 02, 2003
SERVICE BRAKES, AIR
1 complaint
AIR CONDITIONER COMPRESSOR FAILED AT 52,000 MILES. DEALER WILL NOT ACKNOWLEDGE ANY SERVICE BULLETIN ISSUES. THIS IS THE LAST CHRYSLER PRODUCT I WILL EVER PUT IN MY DRIVEWAY.
May 28, 2003
SUSPENSION,STRUCTURE
1 complaint
WE PURCHASED A 2002 DODGE ROLLX CONVERTED MINIVAN AND A 2001 CHRYSLER ROLLX CONVERTED MINIVAN WITH AN ELK ROOF ADDITION CONVERSION FROM THE ROLLX CO. IN SAVAGE MINN. ABOUT A YEAR AGO. WHEN WE RECENTLY BEGAN CARRYING MORE THAN ONE PASSENGER WE NOTICED AND FELT A BOTTOMING OUT WITH LITTLE BOUNCE. I GOT A LOOK AT THE REAR SUSPENSION AND WAS SUPPRISED TO FIND THAT THEY DROPPED THE FLOOR JUST ABOVE THE E-BRAKE LINE AND LEAF SPRINGS. THE DISTANCE BETWEEN THE BOTTOM OF THE FLOOR AND THE LEAF IS ONE AND ONE HALF INCHES. THE DISTANCE BETWEEN THE RUBBER BUMPER AND THE AXLE IS OVER THREE INCHES. THE LEAF SPRING AND BRAKE CABLE CANNOT TAKE THE DAMAGE FOR ANY LENGTH OF TIME. WE HAVE TO REMOVE THE SPARE AND REAR SEATS TO DRIVE SOMEWHAT SAFER. CONTACT WITH THE COMPANY WAS FUTILE.
May 23, 2003
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
NAR 04/10/2003 THE CONSUMER EXPERIENCED FOUR DIFFERENT OCCASIONS WHERE THE VEHICLE WAS MALFUNCTIONING, THE CHECK ENGINE WOULD FLASH ON AND THE VEHICLE WOULD START SHAKING, AND WOULDN'T MOVE. THE CAR HAS BEEN PLACED IN THE SHOP SEVERAL TIMES AND THE PROBLEM WAS NOT IDENTIFIED UNTIL AFTER THE 4 INCIDENT AND IT WAS DETERMINED THAT THE VEHICLE NEEDED AND ENTIRE TRANSMISSION. THE CONSUMER HAS MADE REPEATED INQUIRES TO THE DEALERSHIP AND STILL NO RESPONSE, THE VEHICLE IS UNSAFE AND CANNOT BE ADEQUATELY REPAIRED. PLEASE GIVE ACCEPTABLE SOLUTION IN REPAIRING VEHICLE. *CB
Apr 10, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
VEHICLE HAS HAD NUMEROUS PROBLEMS. BRAKE PROBLEMS, W/A VIBRATING/SHAKING OF FRONT OF VEHICLE UPON BRAKING. WAS FIXED BY DEALER TWICE. FRONT HEATED SEATS HAVE STOPPED WORKING: TWICE ON DRIVER SIDE. DEALER FIXED. NOW ON PASSENGER SIDE, DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST IS EXPENSIVE TO FIX. ENGINE NOISE PROBLEMS - LOUD WHINING, WITH ROUGH IDLING. HAPPENED W/IN FIRST COUPLE OF MONTH OF OWNERSHIP, DEALER THOUGHT IT WAS THE FAN. REPLACED FAN PARTS. STARTED W/NOISE AND ROUGH-IDYLING AGAIN W/IN A COUPLE OF MONTHS, DEALER COULDN'T FIGURE IT OUT. WENT IN FOR THIRD TIME, DEALER SAID IT WAS THE STEERING FLUID RESEVOIR. DEALER MADE A "MODIFICATION" TO THE FLUID RESEVOIR. NOISE W/ROUGH IDYLLING CAME BACK AGAIN A FEW MONTHS AGO, DEALER SAID IT WAS A HOSE. REPLACED HOSE. PROBLEM IS NOW COMING BACK AGAIN, DEALER IS NOT SURE WHAT IT IS, CURRENTLY PROBLEM IS INTERMITTEN, DEALER CAN'T FIND NOISE UPON CHECKING, NOISE IS MOST APPARENT UPON PERIODS @ HIGHER RATES OF SPEED, DEALER WILL NOT DRIVE AT HIGHER RATE OF SPEED TO TEST. PASSENGER SLIDER DOOR HAS PROBLEM SHIFTING FROM AUTOMATIC MODE TO MANUAL MODE: STAYS IN AUTOMATIC MODE WHEN PERSON TRIES TO MANUALLY OPEN. DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST TO FIX IS EXPENSIVE. AIR-CONDITIONER COMPRESSOR IN FOR THIRD REPAIR. AIR-CONDITIONER HAD PRESSURE PROBLEMS, NO COLD AIR COMING OUT, ONLY HOT AIR. WENT TO DEALER TWICE TO BE REPAIRED. DEALER TOLD US THIS IS A COMMON PROBLEM IN WARMER-CLIMATE AREAS, AND PREPARE TO GET USED TO COLD AIR NOT ALWAYS BEING COLD, DEPENDING ON THE HEAT OUTSIDE. THIS WAS NOT AN ACCEPTABLE RESPONSE TO ME. DEALER FINALLY FIXED PROBLEM. NOW COMPRESSOR HAS GONE OUT. DEALER IS CURRENTLY CHECKING PROBLEM. ALL REPAIRS HAVE BEEN DONE BY NORM REEVES CHRYSLER DODGE IN TEMECULA, CA UNTIL THE A/C COMPRESSOR PROBLEM. THIS IS BEING DONE AT A DIFFERENT DEALER, BECAUSE I HAVE NOT BEEN HAPPY WITH NORM REEVES' SERVICE.
Feb 18, 2003
SERVICE BRAKES, AIR,TIRES
1 complaint
BRAKES PULSATE VERY BAD SLOWING DOWN ON HIGHWAY, ALSO TWO FRONT TIRES ALMOST BAALD ON BOTH OUTER EDGES. DEALER SAYS TIRES NOT ROTATED ENOUGH,AND BRAKE ROTORS ARE WARPED NOT COVERED
Jan 22, 2003
STEERING,EQUIPMENT
1 complaint
I BROUGHT CAR IN FOR ANALYSIS FOR THE POWER STEERING PROBLEM SEVERAL TIMES WHILE STILL UNDER WARRANTY AND WAS RE-ASSURED THAT I WAS EXPERIENCING NORMAL NOISES. ABOUT A FEW MONTHS LATER WHEN THE CAR WAS NOW NOT UNDER WARRANTY THE RACK AND PINION FAILED. AND UPON PICKING UP THE VEHICLE ON 08/09/2002 I NOTICED THAT THE AIRCONDITIONING WAS NOT WORKING . THEN WAS TOLD THAT NOW THE CONDENSER FOR THE AC HAS NOW FAILED.*AK
Sep 10, 2002
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
A SQUEALING NOISE FROM THE LEFT AND RIGHT WHEELS, AND PULSATION WHEN APPLYING THE BRAKES WAS EXPERIENCED. THE FRONT WHEEL BEARINGS AND ROTORS WERE REPLACED ON 9-14-01. ON 11-01-01, BROUGHT VEHICLE IN FOR SQUEALING NOISE IN FRONT WHEELS. NOISE WASN'T HEARD BY TECH. TOLD IT COULD BE ABS SELF CHECK. HEARD NOISE WHILE DRIVING HOME AT 30-35MPH. NOV. 2, 01, BROUGHT CAR BACK. I WASN'T COMFORTABLE WITH DIAGNOSIS GIVEN ON 11-01-01. TECH. STILL DIDN'T HEAR NOISE. VEHICLE WAS PUT ON LIFT AND CHECKED, BUT NOTHING WAS FOUND. I KEPT A LOG, AND RECORDED SQUEALING NOISE HEARD ON 11-23-01, 12-4-01, 12-05-01. BROUGHT CAR BACK FOR SQUEALING NOISE ON 12-13-01. TECH. HEARD NOISE, AND REPLACED 2 RIVETS ON SPLASH SHIELD. I STILL HEARD THE NOISE WHILE DRIVING HOME. ALSO RECORDED HEARING NOISE ON 12-17-01 & 12-29-01. BROUGHT CAR BACK ON 1-3-02. QUALITY CONTROL MNGR. WENT FOR A TEST DRIVE & HEARD THE SQUEELING NOISE (APPROX. 30 MPH), HOWEVER, WHEN THE MECH. TOOK IT OUT, HE COULDN'T HEAR IT. THEY SUGGESTED THAT I BRING THE CAR BACK WHEN IT CONSISTENTLY MAKES THE NOISE. ON 3-11-02, CAR STARTED TO MAKE A DIFFERENT AND VERY LOUD SQUEEKING NOISE WHILE TRAVELING AT 10-20 MPH. NOISE CONTINUED IF I MAINTAINED SPEED, BUT ONCE I DROVE 30 MPH OR MORE, NOISE WASN'T PRESENT. BROUGHT CAR IN FOR SERVICE 3-12-02. VEH. MADE 1 SHORT SQUEEK NOISE FOR TECH. WHEN LEAVING THE PARKING AREA. ONCE ON THE MAIN ROAD, NOISE COULD NOT BE HEARD, HOWEVER, THE SQUEALING NOISE THAT I HAVE CONTINUOUSLY COMPLAINED ABOUT, COULD BE HEARD QUITE CLEARLY BY ME, BUT NOT BY THE TECH. ANOTHER TECH JOINED US FOR THE ROAD TEST, AND HE COULD NOT HEAR THE NOISE EITHER. CHECKED VEH. ON LIFT. I WAS TOLD EVERYTHING LOOKED GOOD AND TIGHT. THEY ADVISED ME THAT THE SQUEELING NOISES I'M HEARING ARE JUST "NORMAL BRAKE NOISES". W HEN I LEFT, I IMMEDIATELY HEARD LOUD SQUEEKING NOISE & RET'ND. CAR. TECH. HEARD NOISE TOO, & REPLACED REAR BRAKE PADS. 3-28-02, SQUEEKING NOISE RETURNED AT 15MPH, & AGAIN ON 3-31-02.*AK
Apr 01, 2002
SUSPENSION,SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
WASHER AND NUT CAME OFF THE FRONT WHEEL WHILE CONSUMER WAS GOING 15MPH. ABS LIGHT CAME ON AS A WARNING, AND VEHICLE MADE A GRINDING NOISE. CONSUMER GOT HOME, AND FOUND CALIPER WAS THE ONLY THING HOLDING THE WHEEL. PIN WAS NOT PUT IN DURING MANUFACTURING. *AK CONSUMER STATES A FLAT WASHER AND FLAT NUT (NOT A LOCK NUT) WERE USED, ALSO THERE IS NOT A CROWN NUT, NOR A COTTER PIN INSTALLED. DEALER STATED THE BEARING HAD COME LOOSE FROM THE HUB AND FAILED, PROBABLY DUE TO INSUFFICIENT TORQUE ON THE FLAT WASHER AND NUT. *SLC
Sep 04, 2001
POWER TRAIN,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
CONSUMER SHIFTED GEAR INTO PARK, BUT VEHICLE WAS NOT IN PARK ,IT WAS STILL IN DRIVE. CONSUMER TOOK VEHICLE TO DEALER, AND IS WAITING FOR EXPLANATION OF CAUSE.*AK RIGHT REAR SEAT RECLINER ASSEMBLIES WERE REPLACED DUE TO A RATTLING NOISE. SLIDING DOORS DON'T ALWAYS COMPLETELY SHUT, WHILE DRIVING THEY WILL OPEN, DEALER STATES THIS IS THE DESIGN OF THE DOOR. *SLC
May 21, 2001
STRUCTURE,UNKNOWN OR OTHER
1 complaint
REAR SIDE DOORS WERE REMOTELY CONTROLLED. WERE OPENED, BUT GOT HUNG UP ON SHOPPING BAG. OWNER PUT ARM THROUGH DOOR TO REMOVE SHOPPING BAG, AND DOOR STARTED CLOSING. IT FAILED TO REOPEN WHILE ARM IN DOOR WAY. SENSOR HAD FAILED. IT CRUSHED ARM. AFTER ARM WAS JERKED OUT, IT CONTINUED TO CLOSE & LOCKED. ALSO LOCK BUTTON HAD RELEASED WHEN ARM WAS RAISED, AND DOOR FLEW OPEN. *AK
Mar 26, 2001
Frequently Asked Questions
How many problems does the 2001 CHRYSLER Town and Country have?
The 2001 CHRYSLER Town and Country currently has 473 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2001 CHRYSLER Town and Country?
The most common problems reported for the 2001 CHRYSLER Town and Country are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2001 CHRYSLER Town and Country problem data come from?
All problem and complaint data for the 2001 CHRYSLER Town and Country comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CHRYSLER Town and Country
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2003 Problems
2002 Problems
2000 Problems
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